inContact Company
Industry: Software company
DescriptionHeadquarters: Salt Lake City, Utah, United States CEO: Paul Jarman (Jan 2005–) Founder: Paul Jarman Founded: 1997, Bluffdale, Utah, United States Subsidiaries: Uptivity Inc., AC2 Solutions, Inc., MyACD Inc, Parent organization: NICE Systems Ltd.
inContact List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at inContact. You can filter them based on skills, years of employment, job, education, department, and prior employment.
inContact Salaries. You can even request information on how much does inContact pay if you want to. Learn about salaries, pros and cons of working for inContact directly from the past employees.
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inContact Employees
Employee
Years
Job
Industry
Travis Sanford Travis Sanford's inContact Experience May 2015 - Present
Job NOC Engineer
Industry Computer Software
Experience
inContact May 2015 - Present
inContact November 2013 - May 2015
Smart Services February 2010 - May 2011
Whipple Plumbing, Heating and Air February 2009 - February 2010
Sound Security March 2008 - January 2009
Skills
Heating, Inventory Management, Residential Homes, Team Leadership, Microsoft Office, Budgets, Team Building, Sales, Purchasing, Customer Service, Operations Management, Logistics, Sales Management, Troubleshooting, Project Management, Salesforce.com, CRM, SaaS, Account Management, Customer Experience, Management
Education
Salt Lake Community College 2010 — 2012
Criminalistics and Criminal Science
Utah Valley University 2002 — 2005
Business Management
inContact May 2015 - Present
inContact November 2013 - May 2015
Smart Services February 2010 - May 2011
Whipple Plumbing, Heating and Air February 2009 - February 2010
Sound Security March 2008 - January 2009
Skills
Heating, Inventory Management, Residential Homes, Team Leadership, Microsoft Office, Budgets, Team Building, Sales, Purchasing, Customer Service, Operations Management, Logistics, Sales Management, Troubleshooting, Project Management, Salesforce.com, CRM, SaaS, Account Management, Customer Experience, Management
Education
Salt Lake Community College 2010 — 2012
Criminalistics and Criminal Science
Utah Valley University 2002 — 2005
Business Management
Ryan Harward Ryan Harward's inContact Experience June 2015 - Present
Job Evolving Tomorrows Contact Center SAAS
Industry Computer Software
Experience
inContact June 2015 - Present
inContact January 2014 - Present
inContact January 2013 - January 2014
Culligan Water Conditioning July 2009 - January 2013
Skills
Customer Service, Customer Satisfaction, Salesforce.com, Team Building, Project Management, Process Improvement, Training, Call Centers, SaaS, Microsoft Excel, Customer Experience, Team Leadership, Microsoft Visio...
Education
Salt Lake Community College 2010 — 2013
Associate's degree, General Studies
inContact June 2015 - Present
inContact January 2014 - Present
inContact January 2013 - January 2014
Culligan Water Conditioning July 2009 - January 2013
Skills
Customer Service, Customer Satisfaction, Salesforce.com, Team Building, Project Management, Process Improvement, Training, Call Centers, SaaS, Microsoft Excel, Customer Experience, Team Leadership, Microsoft Visio...
Education
Salt Lake Community College 2010 — 2013
Associate's degree, General Studies
Jeff Rasmussen Jeff Rasmussen's inContact Experience July 2011 - July 2012
Job Director of Software R&D at Packsize LLC
Industry Computer Software
Experience
Packsize LLC January 2015 - Present
Packsize LLC January 2014 - December 2014
Packsize LLC July 2013 - December 2013
NCR January 2013 - July 2013
uGenius July 2012 - January 2013
inContact July 2011 - July 2012
Adaptive Computing March 2011 - July 2011
LANDesk Software February 2006 - March 2011
Linux Networx August 2005 - February 2006
Linux Networx July 2004 - August 2005
Skills
C#, Linux, Agile Methodologies, Cloud Computing, Windows, Java, Integration, Programming, Software Development, Test Automation, Software Engineering, Operating Systems, Visual Studio, Web Services, Scrum, Computer Hardware, Perl, Software Design, Hardware, System Administration, Bash, Testing, XML, Management, SQL, Microsoft SQL Server, Enterprise Software, Continuous Delivery, HTML5, AngularJS, Reactive Application..., MongoDB, PostgreSQL, RabbitMQ, Windows Workflow, Lean Software..., Team Leadership, WiX, Localization, Internationalization, SignalR, WebSockets, Web Applications, .NET, Git, TFS
Education
Weber State University 2007 — 2009
Computer Science
Salt Lake Community College
AAS, Computer Science
Packsize LLC January 2015 - Present
Packsize LLC January 2014 - December 2014
Packsize LLC July 2013 - December 2013
NCR January 2013 - July 2013
uGenius July 2012 - January 2013
inContact July 2011 - July 2012
Adaptive Computing March 2011 - July 2011
LANDesk Software February 2006 - March 2011
Linux Networx August 2005 - February 2006
Linux Networx July 2004 - August 2005
Skills
C#, Linux, Agile Methodologies, Cloud Computing, Windows, Java, Integration, Programming, Software Development, Test Automation, Software Engineering, Operating Systems, Visual Studio, Web Services, Scrum, Computer Hardware, Perl, Software Design, Hardware, System Administration, Bash, Testing, XML, Management, SQL, Microsoft SQL Server, Enterprise Software, Continuous Delivery, HTML5, AngularJS, Reactive Application..., MongoDB, PostgreSQL, RabbitMQ, Windows Workflow, Lean Software..., Team Leadership, WiX, Localization, Internationalization, SignalR, WebSockets, Web Applications, .NET, Git, TFS
Education
Weber State University 2007 — 2009
Computer Science
Salt Lake Community College
AAS, Computer Science
Seth Morrison Seth Morrison's inContact Experience May 2015 - Present
Job Director, Marketing Operations at inContact
Industry Information Technology and Services
Experience
inContact May 2015 - Present
inContact July 2014 - May 2015
inContact June 2013 - July 2014
inContact May 2012 - June 2013
ClearOne Communications May 2011 - May 2012
Cutting Edge Marketing, LLC September 2009 - May 2011
JASSE Adventure Sports (JassePaintball) March 2003 - January 2009
Skills
Marketing Automation, Eloqua, Marketing Operations, Marketing, Management, Lead Generation, SEO, SEM, Web Development, Salesforce.com, Website Development, Web Analytics, SaaS, Google Analytics, Google Adwords, Internet Strategy, PHP, osCommerce, B2B Marketing, B2C marketing, Online Marketing, Email Marketing, Social Media Marketing, New Business Development, Entrepreneurship, Internet Entrepreneur, Customer Retention, Online Sales, MySQL, SQL Server, C++, Online Advertising, Microsoft SQL Server, XML, Visual Studio, Sales, Cloud Computing, Web Marketing, Integration, E-commerce, CRM, Analytics, Product Marketing, Multi-channel Marketing, Demand Generation, Enterprise Software, Leadership
Education
Salt Lake Community College 2008 — 2011
Associate of Science (A.S.), Computer Information Systems, 3.9
inContact May 2015 - Present
inContact July 2014 - May 2015
inContact June 2013 - July 2014
inContact May 2012 - June 2013
ClearOne Communications May 2011 - May 2012
Cutting Edge Marketing, LLC September 2009 - May 2011
JASSE Adventure Sports (JassePaintball) March 2003 - January 2009
Skills
Marketing Automation, Eloqua, Marketing Operations, Marketing, Management, Lead Generation, SEO, SEM, Web Development, Salesforce.com, Website Development, Web Analytics, SaaS, Google Analytics, Google Adwords, Internet Strategy, PHP, osCommerce, B2B Marketing, B2C marketing, Online Marketing, Email Marketing, Social Media Marketing, New Business Development, Entrepreneurship, Internet Entrepreneur, Customer Retention, Online Sales, MySQL, SQL Server, C++, Online Advertising, Microsoft SQL Server, XML, Visual Studio, Sales, Cloud Computing, Web Marketing, Integration, E-commerce, CRM, Analytics, Product Marketing, Multi-channel Marketing, Demand Generation, Enterprise Software, Leadership
Education
Salt Lake Community College 2008 — 2011
Associate of Science (A.S.), Computer Information Systems, 3.9
Craig Lloyd Craig Lloyd's inContact Experience December 2013 - Present
Job Education Manager Professional Services at inContact
Industry Telecommunications
Experience
inContact December 2013 - Present
trailandultrarunning.com August 2012 - Present
XO Communications January 2004 - August 2013
XO Communications January 2001 - January 2004
Convergys January 1995 - September 2001
Skills
Program Management, Corporate Training, Curriculum Design, IVR, Technical Support, Billing Systems, Call Center, Telecommunications, Siebel, Salesforce.com, Cross-functional Team..., Team Building, Training, Analysis, Call Centers, MPLS, Leadership, Customer Service, Strategy, CRM
Education
Southern Utah University 1994 — 1999
Bachelor, Zoology
inContact December 2013 - Present
trailandultrarunning.com August 2012 - Present
XO Communications January 2004 - August 2013
XO Communications January 2001 - January 2004
Convergys January 1995 - September 2001
Skills
Program Management, Corporate Training, Curriculum Design, IVR, Technical Support, Billing Systems, Call Center, Telecommunications, Siebel, Salesforce.com, Cross-functional Team..., Team Building, Training, Analysis, Call Centers, MPLS, Leadership, Customer Service, Strategy, CRM
Education
Southern Utah University 1994 — 1999
Bachelor, Zoology
David Batten David Batten's inContact Experience January 2011 - August 2014
Job Software Craftsman and Author at Pluralsight
Industry Information Technology and Services
Experience
Pluralsight August 2014 - Present
inContact January 2011 - August 2014
Utah Retirement Systems October 2005 - January 2011
Caltrans September 2000 - October 2005
several places in northern Utah January 1991 - June 1998
Skills
C#, ASP.NET, .NET, TFS, Microsoft SQL Server, Software Development, Visual Studio, Java, Web Services, MVC, Scrum, JavaScript, SQL, Web Development, IIS, Agile Project Management, WCF, Billiards, Motocross Fan
Education
University of Phoenix 2004 — 2007
BSIT
Salt Lake Community College 1991 — 1997
A.S. & A.A.S.
University of Utah 1987 — 1991
Pluralsight August 2014 - Present
inContact January 2011 - August 2014
Utah Retirement Systems October 2005 - January 2011
Caltrans September 2000 - October 2005
several places in northern Utah January 1991 - June 1998
Skills
C#, ASP.NET, .NET, TFS, Microsoft SQL Server, Software Development, Visual Studio, Java, Web Services, MVC, Scrum, JavaScript, SQL, Web Development, IIS, Agile Project Management, WCF, Billiards, Motocross Fan
Education
University of Phoenix 2004 — 2007
BSIT
Salt Lake Community College 1991 — 1997
A.S. & A.A.S.
University of Utah 1987 — 1991
Kean Healy Kean Healy's inContact Experience November 2014 - Present
Job Product Manager Workforce Optimization at inContact
Industry Computer Software
Experience
inContact November 2014 - Present
inContact August 2011 - November 2014
Unisys January 2011 - July 2011
Vangent, Inc. December 2009 - July 2010
Ritz Camera & Image September 2005 - June 2009
Best Buy May 2002 - September 2004
ConsultNet May 1999 - March 2002
Financial Fusion 1999 - 2001
Skills
Call Center, SaaS, Technical Support, Microsoft Operating..., Cloud Computing, Windows Server, Salesforce.com, Enterprise Software, WebEx, VMware, Microsoft SQL Server, Verint WFM Suite, Management, Contact Centers, Training, Networking, Call Centers, Troubleshooting, Customer Service, Testing, Quality Assurance, Microsoft Office, Windows, Customer Experience, Telecommunications, Connectivity, Quality Management, Software Documentation, Cross-functional Team..., Leadership
Education
GSE Erudite 1997 — 1999
Certificate, Information Technology
Salt Lake Community College 1991 — 1993
General Studies, 3.3
inContact November 2014 - Present
inContact August 2011 - November 2014
Unisys January 2011 - July 2011
Vangent, Inc. December 2009 - July 2010
Ritz Camera & Image September 2005 - June 2009
Best Buy May 2002 - September 2004
ConsultNet May 1999 - March 2002
Financial Fusion 1999 - 2001
Skills
Call Center, SaaS, Technical Support, Microsoft Operating..., Cloud Computing, Windows Server, Salesforce.com, Enterprise Software, WebEx, VMware, Microsoft SQL Server, Verint WFM Suite, Management, Contact Centers, Training, Networking, Call Centers, Troubleshooting, Customer Service, Testing, Quality Assurance, Microsoft Office, Windows, Customer Experience, Telecommunications, Connectivity, Quality Management, Software Documentation, Cross-functional Team..., Leadership
Education
GSE Erudite 1997 — 1999
Certificate, Information Technology
Salt Lake Community College 1991 — 1993
General Studies, 3.3
Michelle Randall Burrows's inContact Experience July 2011 - January 2014
Job
Industry Computer Software
Experience
Zen Planner January 2014 - Present
inContact July 2011 - January 2014
inContact November 2010 - July 2011
Rally Software Development March 2008 - October 2010
Verint Systems May 2004 - March 2008
Genesys Conferencing September 2002 - November 2003
Genesys Conferencing, France October 2000 - September 2002
Genesys Conferencing, UK October 1999 - January 2001
MShow.com May 1996 - August 1999
ConferTech December 1994 - January 1996
Skills
B2B Marketing, Content Management, Demand Generation, Cloud Computing, SaaS, Marketing Strategy, Marketing Communications, Marketing Management, Social Media Marketing, Product Marketing, Generating Revenue, Sales Enablement, Marketing Automation, Direct Marketing, Brand Development, Customer Analysis, Web Strategy, Analyst Relations, Market Research, Customer Lifecycle..., Public Relations, Agile Methodologies, Strategic Partnerships, Cross-functional Team..., Marketing, Integrated Marketing, Strategy, Lead Generation, Business Strategy, Multi-channel Marketing, Sales Management, Marketing Analytics, Sales Process, Content Marketing, Customer Marketing, Vertical Marketing, Channel Strategy, Partner Programs, Change Management, Event Management, Agile, Salesforce.com, Enterprise Software, Leadership, Sales Operations, Go-to-market Strategy, Management, Product Launch, CRM, PPC
Education
University of Denver 1998 — 2004
MBA
University of Massachusetts, Amherst 1985 — 1989
BA, Communications, PR, Advertising
Zen Planner January 2014 - Present
inContact July 2011 - January 2014
inContact November 2010 - July 2011
Rally Software Development March 2008 - October 2010
Verint Systems May 2004 - March 2008
Genesys Conferencing September 2002 - November 2003
Genesys Conferencing, France October 2000 - September 2002
Genesys Conferencing, UK October 1999 - January 2001
MShow.com May 1996 - August 1999
ConferTech December 1994 - January 1996
Skills
B2B Marketing, Content Management, Demand Generation, Cloud Computing, SaaS, Marketing Strategy, Marketing Communications, Marketing Management, Social Media Marketing, Product Marketing, Generating Revenue, Sales Enablement, Marketing Automation, Direct Marketing, Brand Development, Customer Analysis, Web Strategy, Analyst Relations, Market Research, Customer Lifecycle..., Public Relations, Agile Methodologies, Strategic Partnerships, Cross-functional Team..., Marketing, Integrated Marketing, Strategy, Lead Generation, Business Strategy, Multi-channel Marketing, Sales Management, Marketing Analytics, Sales Process, Content Marketing, Customer Marketing, Vertical Marketing, Channel Strategy, Partner Programs, Change Management, Event Management, Agile, Salesforce.com, Enterprise Software, Leadership, Sales Operations, Go-to-market Strategy, Management, Product Launch, CRM, PPC
Education
University of Denver 1998 — 2004
MBA
University of Massachusetts, Amherst 1985 — 1989
BA, Communications, PR, Advertising
Christian Hansen Christian Hansen's inContact Experience January 2015 - Present
Job Optimizing Your Contact Center in the Cloud | District Sales Manager | inContact
Industry Information Technology and Services
Experience
inContact January 2015 - Present
Verizon Enterprise Solutions May 2014 - December 2014
Avaya September 2011 - May 2014
Cisco August 2007 - August 2011
Cisco Systems June 2007 - August 2010
Skills
Unified Communications, Solution Selling, Channel, Channel Partners, Managed Services, Cloud Computing, SaaS, VoIP, Salesforce.com, Data Center, Cisco Technologies, Direct Sales, Sales Enablement, Enterprise Software, Partner Management, Go-to-market Strategy, Professional Services, Account Management, Telepresence, Virtualization, New Business Development, Sales, Leadership, Sales Operations, Telephony, Strategy
Education
University of Colorado Boulder 1997 — 2001
Mass Communication, Rhetorical Theory, Mass Communication/Media Studies
inContact January 2015 - Present
Verizon Enterprise Solutions May 2014 - December 2014
Avaya September 2011 - May 2014
Cisco August 2007 - August 2011
Cisco Systems June 2007 - August 2010
Skills
Unified Communications, Solution Selling, Channel, Channel Partners, Managed Services, Cloud Computing, SaaS, VoIP, Salesforce.com, Data Center, Cisco Technologies, Direct Sales, Sales Enablement, Enterprise Software, Partner Management, Go-to-market Strategy, Professional Services, Account Management, Telepresence, Virtualization, New Business Development, Sales, Leadership, Sales Operations, Telephony, Strategy
Education
University of Colorado Boulder 1997 — 2001
Mass Communication, Rhetorical Theory, Mass Communication/Media Studies
Dan Palmer Dan Palmer's inContact Experience September 2015 - Present
Job Sr. CTI Engineer at inContact
Industry Information Technology and Services
Experience
inContact September 2015 - Present
BaldPeak Software March 2015 - Present
inContact July 2014 - February 2015
inContact February 2013 - June 2014
Terra Flame Home April 2012 - December 2012
Informatech May 2007 - April 2012
Musician's Friend May 2004 - May 2007
Skills
Recruiting, Management, Integration, SDLC, CRM, Networking, Visio, SQL, Web Services, Salesforce.com, Microsoft Excel, Analysis
Education
University of Utah - David Eccles School of Business 2010 — 2012
BS, Information Systems
Salt Lake Community College
Associate, Business
inContact September 2015 - Present
BaldPeak Software March 2015 - Present
inContact July 2014 - February 2015
inContact February 2013 - June 2014
Terra Flame Home April 2012 - December 2012
Informatech May 2007 - April 2012
Musician's Friend May 2004 - May 2007
Skills
Recruiting, Management, Integration, SDLC, CRM, Networking, Visio, SQL, Web Services, Salesforce.com, Microsoft Excel, Analysis
Education
University of Utah - David Eccles School of Business 2010 — 2012
BS, Information Systems
Salt Lake Community College
Associate, Business
Laura (Fine) Fereres's inContact Experience February 2014 - Present
Job Marketing Campaign Manager at inContact
Industry Computer Software
Experience
inContact February 2014 - Present
. January 2012 - December 2013
Cookie d'Oc January 2006 - December 2011
Groupe Sup de Co Montpellier Business School July 2011 - November 2011
Genesys Conferencing September 2003 - February 2006
Montpellier Events October 2000 - September 2003
Presbyterian Healthcare Services July 1999 - August 2000
Comcast Cable December 1997 - July 1999
ITT Technical Institute July 1997 - December 1997
Turner Broadcasting System January 1994 - June 1997
Skills
International, Event Management, Public Relations, French to English, Customer Experience, B2B Marketing, Email Marketing, Marketing Management, Lead Generation, Brand Development, Press Releases, Small Business, Enterprise Software, Strategic Partnerships, Marketing, Management, Business Development, Account Management, Cloud Computing
Education
Tulane University 1988 — 1992
Bachelor of Arts (B.A.), Political Science and Government, Minors in Psychology and French
Mountain Brook High School 1985 — 1988
Honors Degree, Birmingham, Alabama
inContact February 2014 - Present
. January 2012 - December 2013
Cookie d'Oc January 2006 - December 2011
Groupe Sup de Co Montpellier Business School July 2011 - November 2011
Genesys Conferencing September 2003 - February 2006
Montpellier Events October 2000 - September 2003
Presbyterian Healthcare Services July 1999 - August 2000
Comcast Cable December 1997 - July 1999
ITT Technical Institute July 1997 - December 1997
Turner Broadcasting System January 1994 - June 1997
Skills
International, Event Management, Public Relations, French to English, Customer Experience, B2B Marketing, Email Marketing, Marketing Management, Lead Generation, Brand Development, Press Releases, Small Business, Enterprise Software, Strategic Partnerships, Marketing, Management, Business Development, Account Management, Cloud Computing
Education
Tulane University 1988 — 1992
Bachelor of Arts (B.A.), Political Science and Government, Minors in Psychology and French
Mountain Brook High School 1985 — 1988
Honors Degree, Birmingham, Alabama
Dave Ballesteros's inContact Experience September 2012 - Present
Job
Industry Telecommunications
Experience
inContact September 2012 - Present
Making The Difference Outreach January 2010 - Present
Cisco Systems October 2006 - September 2012
Cisco Systems August 2010 - August 2012
Cisco October 2006 - July 2010
Connexion Technologies April 2006 - September 2006
Alcatel June 2000 - March 2006
NEC March 1996 - June 2000
Adcom Corporation 1993 - 1997
Skills
Video Conferencing, Cisco IP Telephony..., Data Center, Unified Communications, Unified Messaging, Contact Centers, Fiber Optic Networks, Digital Video, connected real estate, Cisco Telepresence, Jabber, Golf, Baseball, Non-profit Boards, Collegiate Athletics, Real Estate, Call Centers, Go-to-market Strategy, Professional Services, SIP, Direct Sales, Cisco Technologies, Wireless, Security, Telecommunications, Selling, Sales, Cloud Computing, LAN-WAN, IP, ACD, Telephony, Partner Management, Intercollegiate..., Salesforce.com, Telepresence, Sales Management, SIP Trunking, Leadership, CTI, SaaS, Solution Selling, Enterprise Software, Collaboration Solutions, WAN, Business Alliances, Networking, Sales Operations, Workforce Management, Hosted Services
Education
Stetson University 1988 — 1992
BA
Ridgewood High School 1984 — 1988
HS Diploma
inContact September 2012 - Present
Making The Difference Outreach January 2010 - Present
Cisco Systems October 2006 - September 2012
Cisco Systems August 2010 - August 2012
Cisco October 2006 - July 2010
Connexion Technologies April 2006 - September 2006
Alcatel June 2000 - March 2006
NEC March 1996 - June 2000
Adcom Corporation 1993 - 1997
Skills
Video Conferencing, Cisco IP Telephony..., Data Center, Unified Communications, Unified Messaging, Contact Centers, Fiber Optic Networks, Digital Video, connected real estate, Cisco Telepresence, Jabber, Golf, Baseball, Non-profit Boards, Collegiate Athletics, Real Estate, Call Centers, Go-to-market Strategy, Professional Services, SIP, Direct Sales, Cisco Technologies, Wireless, Security, Telecommunications, Selling, Sales, Cloud Computing, LAN-WAN, IP, ACD, Telephony, Partner Management, Intercollegiate..., Salesforce.com, Telepresence, Sales Management, SIP Trunking, Leadership, CTI, SaaS, Solution Selling, Enterprise Software, Collaboration Solutions, WAN, Business Alliances, Networking, Sales Operations, Workforce Management, Hosted Services
Education
Stetson University 1988 — 1992
BA
Ridgewood High School 1984 — 1988
HS Diploma
Abbey Reynolds Wallace Abbey Reynolds Wallace's inContact Experience December 2014 - February 2015
Job Vice President of Enrollment
Industry Education Management
Experience
Linden Education March 2015 - Present
inContact December 2014 - February 2015
Provo College February 2014 - February 2015
DeVry University August 2011 - October 2014
University of Phoenix August 2008 - August 2011
Green Apple Paint 2006 - 2008
The Coast News Group 2005 - 2006
Contract Design Services 1996 - 2005
Skills
Sales, Salesforce.com, Mentoring, Strategic Communications, Training, Presenter, Workshop Facilitation, Business Development, Small Business, Corporate Partnership..., Corporate Sales..., College Recruiting, Admissions Counseling, Microsoft Office, Telecommuting, Event Planning, Corporate Events, Adult Education, Higher Education, Educational Technology, Executive Reporting, Account Management, Strategic Account..., Business Process..., Drafting Proposals, E-Learning, Executive Coaching, Sales Presentations, Corporate Development, Corporate Branding, Performance Metrics, New Business Development, Advertising, Teamwork, Interpersonal..., Communication Skills, Student Financial Aid, Student Recruiting, Student Loans, Strategic Partnerships, Sales Support Tools, Long-term Customer..., Building Relationships, Military Liaison, Marketing Strategy, Admissions, Campus, Public Speaking, Career Counseling, Leadership
Education
University of Phoenix-Utah Campus 2010 — 2011
Master of Business Administration (M.B.A.)
Randolph-Macon Woman's College 1991 — 1995
Bachelor of Arts (B.A.), Communications
Linden Education March 2015 - Present
inContact December 2014 - February 2015
Provo College February 2014 - February 2015
DeVry University August 2011 - October 2014
University of Phoenix August 2008 - August 2011
Green Apple Paint 2006 - 2008
The Coast News Group 2005 - 2006
Contract Design Services 1996 - 2005
Skills
Sales, Salesforce.com, Mentoring, Strategic Communications, Training, Presenter, Workshop Facilitation, Business Development, Small Business, Corporate Partnership..., Corporate Sales..., College Recruiting, Admissions Counseling, Microsoft Office, Telecommuting, Event Planning, Corporate Events, Adult Education, Higher Education, Educational Technology, Executive Reporting, Account Management, Strategic Account..., Business Process..., Drafting Proposals, E-Learning, Executive Coaching, Sales Presentations, Corporate Development, Corporate Branding, Performance Metrics, New Business Development, Advertising, Teamwork, Interpersonal..., Communication Skills, Student Financial Aid, Student Recruiting, Student Loans, Strategic Partnerships, Sales Support Tools, Long-term Customer..., Building Relationships, Military Liaison, Marketing Strategy, Admissions, Campus, Public Speaking, Career Counseling, Leadership
Education
University of Phoenix-Utah Campus 2010 — 2011
Master of Business Administration (M.B.A.)
Randolph-Macon Woman's College 1991 — 1995
Bachelor of Arts (B.A.), Communications
Jennifer Orr Jennifer Orr's inContact Experience January 2010 - December 2014
Job Director, Channel Sales at Corvisa
Industry Computer Software
Experience
Corvisa December 2014 - Present
inContact January 2010 - December 2014
inContact January 2008 - January 2010
SCI January 2005 - January 2008
Skills
Solution Selling, Salesforce.com, Lead Generation, Cloud Computing, SaaS, Call Center, Channel, Sales Process, Direct Sales, Global Channel..., Managed Services, Account Management, Start-ups, Call Centers, Sales, Channel Partners, B2B, Enterprise Software, IVR, Management, Unified Communications, New Business Development, Professional Services, Customer Retention, Marketing, Strategic Partnerships, Go-to-market Strategy, CRM, Demand Generation, Business Development, Selling, Contact Centers, Telecommunications, Software Industry, Partner Management, VoIP, Business Alliances, Outsourcing, Sales Enablement, Telephony, Customer Experience, Pre-sales
Education
University of California, Berkeley
Corvisa December 2014 - Present
inContact January 2010 - December 2014
inContact January 2008 - January 2010
SCI January 2005 - January 2008
Skills
Solution Selling, Salesforce.com, Lead Generation, Cloud Computing, SaaS, Call Center, Channel, Sales Process, Direct Sales, Global Channel..., Managed Services, Account Management, Start-ups, Call Centers, Sales, Channel Partners, B2B, Enterprise Software, IVR, Management, Unified Communications, New Business Development, Professional Services, Customer Retention, Marketing, Strategic Partnerships, Go-to-market Strategy, CRM, Demand Generation, Business Development, Selling, Contact Centers, Telecommunications, Software Industry, Partner Management, VoIP, Business Alliances, Outsourcing, Sales Enablement, Telephony, Customer Experience, Pre-sales
Education
University of California, Berkeley
Jonathon Aumann's inContact Experience July 2011 - September 2013
Job Manager: Solution Engineering at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence September 2013 - Present
inContact July 2011 - September 2013
inContact May 2010 - July 2011
inContact, Inc. June 2007 - May 2010
UCN May 2005 - June 2007
Comverse May 2000 - January 2005
Eyretel 1999 - 2000
Sprint PCS 1996 - 1999
ProStaff 1996 - 1997
Skills
SaaS, Cloud Computing, Telecommunications, Sales Process, Cross-functional Team..., Call Center, Call Centers, Strategy, Sales Engineering, Management, Solution Selling, Leadership, Sales Management, ACD, IVR, Contact Centers, Salesforce.com, VoIP, Customer Service, Strategic Planning, Telephony, Training, Networking, Workforce Management, Social Media, Customer Experience, Team Leadership, Team Building, Contract Negotiation, International Business, Organizational..., SMS, Complex Sales, Pre-sales, Wireless, Selling, CTI, Multi-Site Call Center..., Technical Leadership, Solutions Marketing, Project Management, SIP Trunking, ICCE, Staff Mentoring, Training Delivery, Employee Engagement, Sales
Education
University of Phoenix 1992 — 1996
BA, Business Management
San Jose State University 1987 — 1991
Associate of Arts and Sciences (AAS), Propoganda
Gunderson
Interactive Intelligence September 2013 - Present
inContact July 2011 - September 2013
inContact May 2010 - July 2011
inContact, Inc. June 2007 - May 2010
UCN May 2005 - June 2007
Comverse May 2000 - January 2005
Eyretel 1999 - 2000
Sprint PCS 1996 - 1999
ProStaff 1996 - 1997
Skills
SaaS, Cloud Computing, Telecommunications, Sales Process, Cross-functional Team..., Call Center, Call Centers, Strategy, Sales Engineering, Management, Solution Selling, Leadership, Sales Management, ACD, IVR, Contact Centers, Salesforce.com, VoIP, Customer Service, Strategic Planning, Telephony, Training, Networking, Workforce Management, Social Media, Customer Experience, Team Leadership, Team Building, Contract Negotiation, International Business, Organizational..., SMS, Complex Sales, Pre-sales, Wireless, Selling, CTI, Multi-Site Call Center..., Technical Leadership, Solutions Marketing, Project Management, SIP Trunking, ICCE, Staff Mentoring, Training Delivery, Employee Engagement, Sales
Education
University of Phoenix 1992 — 1996
BA, Business Management
San Jose State University 1987 — 1991
Associate of Arts and Sciences (AAS), Propoganda
Gunderson
Todd Hess Todd Hess's inContact Experience April 2011 - July 2012
Job Manager of Organizational Development at CallTower
Industry Computer Software
Experience
CallTower August 2014 - Present
CallTower August 2013 - August 2014
Vivint July 2012 - March 2013
inContact April 2011 - July 2012
inContact September 2010 - March 2011
inContact June 2009 - September 2010
inContact (UCN) September 2006 - June 2009
TRAINING & TEXTBOOK SALES FREELANCE CONSULTANCY, KAOHSIUNG, TAIWAN 2003 - 2006
EDISON ENGLISH SCHOOL, GANGSHAN, TAIWAN 2002 - 2006
Skills
Salesforce.com, Training, SaaS, Customer Experience, Organizational..., Call Center, B2B, Program Management, Workforce Management, Leadership, Team Leadership, CRM, Business Analysis, Sales Process, Management, Strategy, Coaching, Call Centers, Lead Generation, Customer Retention, Marketing, Cloud Computing, Analysis, Cross-functional Team..., Account Management, Project Planning, Consulting, Business Development, Outsourcing, Solution Selling, Enterprise Software, Telecommunications, Vendor Management, Start-ups, Entrepreneurship, Team Management, Customer Satisfaction, Strategic Partnerships, Customer Service, Product Management, Product Marketing, Budgets, Process Improvement, Instructional Design, Training Management, Organizational..., Learning Management..., Organizational Learning, Learning Management, Channel Partners
Education
Saint Joseph's University 2013 — 2015
Master's degree, Organization Development and Leadership
University of Utah
B.S., Political Science
CallTower August 2014 - Present
CallTower August 2013 - August 2014
Vivint July 2012 - March 2013
inContact April 2011 - July 2012
inContact September 2010 - March 2011
inContact June 2009 - September 2010
inContact (UCN) September 2006 - June 2009
TRAINING & TEXTBOOK SALES FREELANCE CONSULTANCY, KAOHSIUNG, TAIWAN 2003 - 2006
EDISON ENGLISH SCHOOL, GANGSHAN, TAIWAN 2002 - 2006
Skills
Salesforce.com, Training, SaaS, Customer Experience, Organizational..., Call Center, B2B, Program Management, Workforce Management, Leadership, Team Leadership, CRM, Business Analysis, Sales Process, Management, Strategy, Coaching, Call Centers, Lead Generation, Customer Retention, Marketing, Cloud Computing, Analysis, Cross-functional Team..., Account Management, Project Planning, Consulting, Business Development, Outsourcing, Solution Selling, Enterprise Software, Telecommunications, Vendor Management, Start-ups, Entrepreneurship, Team Management, Customer Satisfaction, Strategic Partnerships, Customer Service, Product Management, Product Marketing, Budgets, Process Improvement, Instructional Design, Training Management, Organizational..., Learning Management..., Organizational Learning, Learning Management, Channel Partners
Education
Saint Joseph's University 2013 — 2015
Master's degree, Organization Development and Leadership
University of Utah
B.S., Political Science
Jonathan Dunham's inContact Experience June 2014 - Present
Job Senior Vice President of Sales, Uptivity WFO by inContact
Industry Telecommunications
Experience
inContact June 2014 - Present
JadeTrack January 2013 - Present
ContactUS Communications January 2011 - Present
Uptivity November 2007 - Present
CallCopy Inc. April 2006 - November 2007
Teleperformance USA July 2005 - April 2006
CallTech Communications June 2004 - September 2004
Skills
Sales Management, Sales Operations, Salesforce.com, Sales Process, Sales Presentations, VoIP, Telephony, Team Building, Team Leadership, Strategic Leadership, Software, People-oriented, Networking, Solution Selling, New Business Development, Account Management, Management, Contact Centers, Leadership, Sales, Telecommunications, Business Development, Outsourcing, Enterprise Software, Business Intelligence, Unified Communications, Call Centers, Strategy, Customer Satisfaction, Vendor Management, CRM, Analytics, Training, SaaS, Product Management, Managed Services, Cloud Computing, Direct Sales, Channel Partners, Customer Experience, Strategic Partnerships, Marketing, Professional Services, Marketing Strategy, Wireless, Start-ups, Customer Retention, Performance Management, Product Marketing, Workforce Management
Education
Ohio University 2000 — 2005
Bachelor Degree
inContact June 2014 - Present
JadeTrack January 2013 - Present
ContactUS Communications January 2011 - Present
Uptivity November 2007 - Present
CallCopy Inc. April 2006 - November 2007
Teleperformance USA July 2005 - April 2006
CallTech Communications June 2004 - September 2004
Skills
Sales Management, Sales Operations, Salesforce.com, Sales Process, Sales Presentations, VoIP, Telephony, Team Building, Team Leadership, Strategic Leadership, Software, People-oriented, Networking, Solution Selling, New Business Development, Account Management, Management, Contact Centers, Leadership, Sales, Telecommunications, Business Development, Outsourcing, Enterprise Software, Business Intelligence, Unified Communications, Call Centers, Strategy, Customer Satisfaction, Vendor Management, CRM, Analytics, Training, SaaS, Product Management, Managed Services, Cloud Computing, Direct Sales, Channel Partners, Customer Experience, Strategic Partnerships, Marketing, Professional Services, Marketing Strategy, Wireless, Start-ups, Customer Retention, Performance Management, Product Marketing, Workforce Management
Education
Ohio University 2000 — 2005
Bachelor Degree
Jaynee Johnson Jaynee Johnson's inContact Experience May 2014 - Present
Job Technical Writer at inContact
Industry Computer Software
Experience
inContact May 2014 - Present
Adaptive Computing November 2010 - May 2014
Skills
Technical Writing, Agile Methodologies, XML, Scrum, HTML, Cloud Computing, JIRA, Linux, Enterprise Software, Confluence, Software Documentation, SaaS, Release Notes, Software Development, MadCap Flare, Online Help, Single Sourcing, Atlassian JIRA, CSS, Online Help Development, Dreamweaver, REST
Education
University of Utah 2009 — 2010
Bachelor of Arts (B.A.), English Language and Literature, General
Salt Lake Community College 2007 — 2009
Associate's Degree, English Language and Literature, General
inContact May 2014 - Present
Adaptive Computing November 2010 - May 2014
Skills
Technical Writing, Agile Methodologies, XML, Scrum, HTML, Cloud Computing, JIRA, Linux, Enterprise Software, Confluence, Software Documentation, SaaS, Release Notes, Software Development, MadCap Flare, Online Help, Single Sourcing, Atlassian JIRA, CSS, Online Help Development, Dreamweaver, REST
Education
University of Utah 2009 — 2010
Bachelor of Arts (B.A.), English Language and Literature, General
Salt Lake Community College 2007 — 2009
Associate's Degree, English Language and Literature, General
Daniel Gumucio Daniel Gumucio's inContact Experience April 2013 - Present
Job Managing Director Engineering at inContact
Industry Computer Software
Experience
inContact April 2013 - Present
AssureSoft January 2012 - Present
Trueforce 2010 - Present
TrueSoft April 2006 - December 2011
MENDIZABAL Y ASOCIADOS 2006 - 2007
Credinform S.A. January 2003 - October 2005
Skills
Agile Methodologies, .NET, Microsoft SQL Server, MySQL, Oracle, Outsourcing, Nearshore, Scrum, SOA, Software Development, C#, Software Quality..., Mobile Product..., Mobile Game Development, Android Development, iPhone Application..., Blackberry applications, WCF, WPF Development, Entity Framework, LINQ, Hibernate, Agile Application..., Cloud Computing, Quality Assurance, Testing, Product Management
Education
St. John's College
Graphic Design, 3D Animation, Photography
Universidad Privada Boliviana
Computer Systems Engineering, Computer Science
inContact April 2013 - Present
AssureSoft January 2012 - Present
Trueforce 2010 - Present
TrueSoft April 2006 - December 2011
MENDIZABAL Y ASOCIADOS 2006 - 2007
Credinform S.A. January 2003 - October 2005
Skills
Agile Methodologies, .NET, Microsoft SQL Server, MySQL, Oracle, Outsourcing, Nearshore, Scrum, SOA, Software Development, C#, Software Quality..., Mobile Product..., Mobile Game Development, Android Development, iPhone Application..., Blackberry applications, WCF, WPF Development, Entity Framework, LINQ, Hibernate, Agile Application..., Cloud Computing, Quality Assurance, Testing, Product Management
Education
St. John's College
Graphic Design, 3D Animation, Photography
Universidad Privada Boliviana
Computer Systems Engineering, Computer Science
Jered Burkman Jered Burkman's inContact Experience July 2015 - Present
Job Increasing Loyalty and Cutting Cost through SaaS Contact Center Systems Powered by inContact
Industry Wholesale
Experience
inContact July 2015 - Present
SolarWinds December 2014 - July 2015
Gild July 2014 - November 2014
Signature Products Group August 2012 - June 2014
BizCom Wireless October 2010 - June 2014
Adobe -Omniture Business Unit January 2011 - July 2012
T-Mobile USA April 2009 - October 2010
American Whu-Hitu 2004 - 2010
Skills
Web Analytics, SEO, A/B testing, Merchandising, Sales Process, Marketing Strategy, SaaS, Lead Generation, Analytics, Omniture, Channel Sales, Channel Partners, Channel Strategy, Enterprise Technology..., Online Advertising, Saleforce.com, Salesforce.com, Sales, Management, Sales Management, Enterprise Software, Marketing, Strategy, Juggling, Dog Walking, Circus Arts, Leadership
Education
New Mexico State University 1999 — 2000
Associate, Business Management
Salt Lake Community College 1998 — 1999
Associate of Science, Business Administration; Business Management
Cottonwood High School 1994 — 1997
HS Diploma
inContact July 2015 - Present
SolarWinds December 2014 - July 2015
Gild July 2014 - November 2014
Signature Products Group August 2012 - June 2014
BizCom Wireless October 2010 - June 2014
Adobe -Omniture Business Unit January 2011 - July 2012
T-Mobile USA April 2009 - October 2010
American Whu-Hitu 2004 - 2010
Skills
Web Analytics, SEO, A/B testing, Merchandising, Sales Process, Marketing Strategy, SaaS, Lead Generation, Analytics, Omniture, Channel Sales, Channel Partners, Channel Strategy, Enterprise Technology..., Online Advertising, Saleforce.com, Salesforce.com, Sales, Management, Sales Management, Enterprise Software, Marketing, Strategy, Juggling, Dog Walking, Circus Arts, Leadership
Education
New Mexico State University 1999 — 2000
Associate, Business Management
Salt Lake Community College 1998 — 1999
Associate of Science, Business Administration; Business Management
Cottonwood High School 1994 — 1997
HS Diploma
Tom Dickson Tom Dickson's inContact Experience November 2007 - October 2011
Job
Industry Telecommunications
Experience
Corvisa March 2015 - Present
Unify - formerly Siemens Enterprise Communications March 2013 - March 2015
Workfront (formerly AtTask, Inc) October 2011 - January 2013
inContact November 2007 - October 2011
Angel.com June 2006 - November 2007
Message Technologies June 2004 - June 2006
Intervoice June 1995 - June 2004
Skills
Call Center, Cloud Computing, ACD, Workforce Management, Consultative Selling, Solution Selling, SaaS, Sales Management, Telecommunications, Team Building, Customer Relations, Strategic Planning, VoIP, Channel Management, Product Management, Sales Process, Salesforce.com, Contract Negotiations, Account Management, Lead Generation, Sales Support, Direct Sales, Unified Communications, Professional Services, Managed Services, Contract Negotiation, CTI, Product Development, Product Marketing, New Business Development, IVR, Business Strategy, Process Improvement, Negotiation, B2B, Marketing Strategy, Vendor Management, Customer Service, Program Management, Operations Management, Team Leadership, Customer Experience, Problem Solving, Forecasting, Strategic Partnerships, Start-ups, Business Intelligence, Outsourcing, P&L Management, Cisco
Education
Texas State University - McCoy School of Business
Bachelor of Business Administration (BBA)
Southern Methodist University - Cox School of Business 1987 — 1988
Master of Business Administration (M.B.A.)
Corvisa March 2015 - Present
Unify - formerly Siemens Enterprise Communications March 2013 - March 2015
Workfront (formerly AtTask, Inc) October 2011 - January 2013
inContact November 2007 - October 2011
Angel.com June 2006 - November 2007
Message Technologies June 2004 - June 2006
Intervoice June 1995 - June 2004
Skills
Call Center, Cloud Computing, ACD, Workforce Management, Consultative Selling, Solution Selling, SaaS, Sales Management, Telecommunications, Team Building, Customer Relations, Strategic Planning, VoIP, Channel Management, Product Management, Sales Process, Salesforce.com, Contract Negotiations, Account Management, Lead Generation, Sales Support, Direct Sales, Unified Communications, Professional Services, Managed Services, Contract Negotiation, CTI, Product Development, Product Marketing, New Business Development, IVR, Business Strategy, Process Improvement, Negotiation, B2B, Marketing Strategy, Vendor Management, Customer Service, Program Management, Operations Management, Team Leadership, Customer Experience, Problem Solving, Forecasting, Strategic Partnerships, Start-ups, Business Intelligence, Outsourcing, P&L Management, Cisco
Education
Texas State University - McCoy School of Business
Bachelor of Business Administration (BBA)
Southern Methodist University - Cox School of Business 1987 — 1988
Master of Business Administration (M.B.A.)
Sara Bird Sara Bird's inContact Experience July 2014 - Present
Job Technical Success Advisor at inContact
Industry Computer Software
Experience
Interide Transport July 2015 - Present
inContact July 2014 - Present
England Logistics August 2007 - July 2014
Diversified Maintenance Systems, Inc. August 2006 - May 2007
Verizon Wireless May 2006 - August 2006
Regence BlueCross BlueShield of Utah January 2006 - May 2006
Highway Contractors, Inc. August 1996 - December 2005
Skills
Transportation, Container, 3PL, Transportation..., LTL, Logistics, Shipping, Truckload, Trucking, Accounts Receivable, Operations Management, Leadership, Air Freight, Logistics Management, Team Building, Freight, Sales, New Business Development, Freight Forwarding, Management, Office Administration, Training, Hiring Employees, Coaching, Collaborative Leadership, Payroll, Accounts Payable, Billing Solutions
Education
Salt Lake Community College
Interide Transport July 2015 - Present
inContact July 2014 - Present
England Logistics August 2007 - July 2014
Diversified Maintenance Systems, Inc. August 2006 - May 2007
Verizon Wireless May 2006 - August 2006
Regence BlueCross BlueShield of Utah January 2006 - May 2006
Highway Contractors, Inc. August 1996 - December 2005
Skills
Transportation, Container, 3PL, Transportation..., LTL, Logistics, Shipping, Truckload, Trucking, Accounts Receivable, Operations Management, Leadership, Air Freight, Logistics Management, Team Building, Freight, Sales, New Business Development, Freight Forwarding, Management, Office Administration, Training, Hiring Employees, Coaching, Collaborative Leadership, Payroll, Accounts Payable, Billing Solutions
Education
Salt Lake Community College
J. Jordan Yeates's inContact Experience May 2014 - Present
Job Account Executive at inContact
Industry Computer Software
Experience
inContact May 2014 - Present
inContact December 2012 - May 2014
Verizon Wireless June 2010 - December 2012
Wireless Advocates October 2006 - May 2010
Skills
Sales Management, Direct Sales, Sales, Account Management, Telecommunications, Customer Service, Customer Satisfaction, Wireless, Sales Operations, Customer Retention, Retail, Solution Selling, Cold Calling, Call Center, Sales Process, Call Centers, Leadership, SaaS, Marketing, Cloud Computing, Customer Experience, Training, CRM, Mobile Devices, B2B, Salesforce.com, Managed Services, Selling, Time Management, Unified Communications, Lead Generation, Networking, Team Leadership, Sales Presentations, Strategic Partnerships, Management, VoIP
Education
Southern Virginia University 2003 — 2005
Business Management and Leadership
Olympia High School 1998 — 2001
inContact May 2014 - Present
inContact December 2012 - May 2014
Verizon Wireless June 2010 - December 2012
Wireless Advocates October 2006 - May 2010
Skills
Sales Management, Direct Sales, Sales, Account Management, Telecommunications, Customer Service, Customer Satisfaction, Wireless, Sales Operations, Customer Retention, Retail, Solution Selling, Cold Calling, Call Center, Sales Process, Call Centers, Leadership, SaaS, Marketing, Cloud Computing, Customer Experience, Training, CRM, Mobile Devices, B2B, Salesforce.com, Managed Services, Selling, Time Management, Unified Communications, Lead Generation, Networking, Team Leadership, Sales Presentations, Strategic Partnerships, Management, VoIP
Education
Southern Virginia University 2003 — 2005
Business Management and Leadership
Olympia High School 1998 — 2001
Mike Belmont's inContact Experience 2003 - 2005
Job Turnkey Communications Management | Telecom Financial Management | Mobility Management | Telecom Strategy
Industry Telecommunications
Experience
Renodis February 2005 - Present
inContact 2003 - 2005
Qwest 2001 - 2003
IT Radar 1999 - 2001
Adaytum Software 1998 - 1999
Skills
Unified Communications, Solution Selling, Telecommunications, Managed Services, Cloud Computing, VoIP, SIP Trunking, Channel, Telephony, Direct Sales, MPLS, Co-location, Long Distance, SaaS, Professional Services, Account Management, Hosted Services, Wireless, IP, Sales, Cisco Technologies, B2B, Management
Education
Northern Kentucky University 1991 — 1995
Finance, Economics, Finance, Accounting
Renodis February 2005 - Present
inContact 2003 - 2005
Qwest 2001 - 2003
IT Radar 1999 - 2001
Adaytum Software 1998 - 1999
Skills
Unified Communications, Solution Selling, Telecommunications, Managed Services, Cloud Computing, VoIP, SIP Trunking, Channel, Telephony, Direct Sales, MPLS, Co-location, Long Distance, SaaS, Professional Services, Account Management, Hosted Services, Wireless, IP, Sales, Cisco Technologies, B2B, Management
Education
Northern Kentucky University 1991 — 1995
Finance, Economics, Finance, Accounting
Eric Shelley Eric Shelley's inContact Experience December 2014 - Present
Job Associate Implementation Manager at inContact
Industry Information Technology and Services
Experience
inContact December 2014 - Present
Small Business Development Center at Dixie State University June 2014 - December 2014
CLEARLINK September 2011 - August 2013
Paramount Acceptance September 2010 - May 2011
Zions Bank March 2009 - September 2010
Skills
Social Media Marketing, Employee Training, Marketing Strategy, Sales, Online Advertising, Online Marketing, Account Management, Sales Process, Lead Generation, Customer Service, Sales Presentations, Customer Retention, Marketing, Cold Calling, Direct Sales, Leadership, Microsoft Office
Education
Dixie State University 2013 — 2014
Bachelor of Science (B.S.), Business Administration and Management, General
Salt Lake Community College 2010 — 2013
inContact December 2014 - Present
Small Business Development Center at Dixie State University June 2014 - December 2014
CLEARLINK September 2011 - August 2013
Paramount Acceptance September 2010 - May 2011
Zions Bank March 2009 - September 2010
Skills
Social Media Marketing, Employee Training, Marketing Strategy, Sales, Online Advertising, Online Marketing, Account Management, Sales Process, Lead Generation, Customer Service, Sales Presentations, Customer Retention, Marketing, Cold Calling, Direct Sales, Leadership, Microsoft Office
Education
Dixie State University 2013 — 2014
Bachelor of Science (B.S.), Business Administration and Management, General
Salt Lake Community College 2010 — 2013
Austin Cole's inContact Experience December 2014 - Present
Job Technical Success Advisor II at inContact
Industry Information Technology and Services
Experience
inContact December 2014 - Present
Medicity March 2013 - December 2014
ATAdvantage, Inc. February 2010 - March 2013
Canon Business Solutions February 2007 - January 2010
Skills
Software Documentation, Troubleshooting, Active Directory, Technical Support, Disaster Recovery, Networking, Management, Hardware, Process Improvement, Computer Hardware, Windows Server, HL7, Microsoft SQL Server, SQL, Integration, Visio, Healthcare Information..., Virtualization, VMware, Customer Service, System Administration, Network Administration
Education
Salt Lake Community College 2010 — 2014
Computer Science
inContact December 2014 - Present
Medicity March 2013 - December 2014
ATAdvantage, Inc. February 2010 - March 2013
Canon Business Solutions February 2007 - January 2010
Skills
Software Documentation, Troubleshooting, Active Directory, Technical Support, Disaster Recovery, Networking, Management, Hardware, Process Improvement, Computer Hardware, Windows Server, HL7, Microsoft SQL Server, SQL, Integration, Visio, Healthcare Information..., Virtualization, VMware, Customer Service, System Administration, Network Administration
Education
Salt Lake Community College 2010 — 2014
Computer Science
Brandon Dotts, M.A. Brandon Dotts, M.A.'s inContact Experience July 2014 - Present
Job Manager, Business Consulting Office at inContact
Industry Information Technology and Services
Experience
inContact July 2014 - Present
inContact July 2012 - July 2014
inContact March 2012 - September 2012
inContact October 2011 - March 2012
inContact 2010 - October 2011
211 San Diego August 2008 - December 2010
211 Orange County February 2007 - August 2008
2-1-1 Santa Barbara 2004 - 2007
Skills
Customer Relations, Customer Service, Coaching, Databases, Non-profits, Consulting, Software Consulting, Contact Center..., Contact Center..., Contact Center..., Contact Centre..., Contact Center..., CRM, Workforce Management, Nonprofits, Project Management, Program Management, Process Improvement, ACD, Management, Training, SaaS, Leadership, Customer Experience, IVR, CTI, Salesforce.com, Enterprise Software, Professional Services, Account Management, Call Centers, Cloud Computing, Team Leadership, Solution Selling, Vendor Management
Education
University of San Diego 2009 — 2011
Master of Arts (MA), Organizational Leadership and Management Theory
University of California, Santa Barbara 2001 — 2005
BA, Psychology
inContact July 2014 - Present
inContact July 2012 - July 2014
inContact March 2012 - September 2012
inContact October 2011 - March 2012
inContact 2010 - October 2011
211 San Diego August 2008 - December 2010
211 Orange County February 2007 - August 2008
2-1-1 Santa Barbara 2004 - 2007
Skills
Customer Relations, Customer Service, Coaching, Databases, Non-profits, Consulting, Software Consulting, Contact Center..., Contact Center..., Contact Center..., Contact Centre..., Contact Center..., CRM, Workforce Management, Nonprofits, Project Management, Program Management, Process Improvement, ACD, Management, Training, SaaS, Leadership, Customer Experience, IVR, CTI, Salesforce.com, Enterprise Software, Professional Services, Account Management, Call Centers, Cloud Computing, Team Leadership, Solution Selling, Vendor Management
Education
University of San Diego 2009 — 2011
Master of Arts (MA), Organizational Leadership and Management Theory
University of California, Santa Barbara 2001 — 2005
BA, Psychology
Melanie Williamson Melanie Williamson's inContact Experience August 2014 - Present
Job Channel Marketing Specialist at inContact
Industry Marketing and Advertising
Experience
inContact August 2014 - Present
VIP Event Resources Software VIP Incentives & Meeting Services March 2014 - August 2014
Stoel Rives LLP May 2010 - March 2014
VIP Incentives April 2002 - July 2008
Citadel Broadcasting 2001 - 2002
webmiles 2000 - 2001
WebMiles (acquired by NSC 10/2002) 2000 - 2001
KUTV 1997 - 2000
Trumper Communications December 1994 - June 1997
Insight Communications 1992 - 1993
Skills
Marketing, Event Planning, Contract Negotiation, Sales, Public Relations, Corporate Communications, Advertising, Media Relations, Sales Management, Market Research, Budgets, Social Networking, Event Management, Management, Team Building, Research, Marketing Strategy, Project Management, Customer Service, Account Management, Entrepreneurship, Press Releases, Social Media, Strategic Planning, Online Advertising, Business Development, Fundraising, Team Leadership, Business Strategy, Microsoft Office, Business Planning, New Business Development, Marketing Management, Negotiation, Leadership, Training
Education
University of Utah 1986 — 1988
Salt Lake Community College 1982 — 1984
inContact August 2014 - Present
VIP Event Resources Software VIP Incentives & Meeting Services March 2014 - August 2014
Stoel Rives LLP May 2010 - March 2014
VIP Incentives April 2002 - July 2008
Citadel Broadcasting 2001 - 2002
webmiles 2000 - 2001
WebMiles (acquired by NSC 10/2002) 2000 - 2001
KUTV 1997 - 2000
Trumper Communications December 1994 - June 1997
Insight Communications 1992 - 1993
Skills
Marketing, Event Planning, Contract Negotiation, Sales, Public Relations, Corporate Communications, Advertising, Media Relations, Sales Management, Market Research, Budgets, Social Networking, Event Management, Management, Team Building, Research, Marketing Strategy, Project Management, Customer Service, Account Management, Entrepreneurship, Press Releases, Social Media, Strategic Planning, Online Advertising, Business Development, Fundraising, Team Leadership, Business Strategy, Microsoft Office, Business Planning, New Business Development, Marketing Management, Negotiation, Leadership, Training
Education
University of Utah 1986 — 1988
Salt Lake Community College 1982 — 1984
Carey Sorel's inContact Experience April 2013 - August 2013
Job Helping Salon Professionals build their own businesses
Industry Investment Management
Experience
PHENIX SALON SUITES November 2010 - Present
inContact April 2013 - August 2013
Oak Valley Middle School Falcon Foundation October 2010 - July 2013
Carousel Industries April 2009 - July 2012
Daycom Systems April 2001 - April 2009
Avaya Inc. November 1995 - April 2001
Lucent Technologies June 1991 - November 1995
AT&T October 1989 - June 1991
Skills
Avaya, Telecommunications, Unified Communications, CTI, VoIP, Telephony, Call Center, IVR, Cloud Computing, SaaS, Contact Centers, Enterprise Software, Wireless, Vendor Management, SIP, Call Centers, Video Conferencing, ACD, Solution Selling, Business Development, Leadership, Change Management, CRM, Managed Services, Customer Satisfaction, Professional Services, Start-ups, Data Center, Selling, Strategic Partnerships, Channel Partners, Integration, Competitive Analysis, Business Process..., Customer Experience, Salesforce.com, Sales, Direct Sales, Go-to-market Strategy, Outsourcing, Networking, Pre-sales, Product Management, IP, Sales Process, Lead Generation, Strategy, Mobile Devices, Cross-functional Team..., Sales Operations
Education
San Diego State University-California State University 1981 — 1986
Bachelors, Finance
University of Phoenix: Guadalajara 1983 — 1983
Spanish, Spanish Language
Point Loma High School
PHENIX SALON SUITES November 2010 - Present
inContact April 2013 - August 2013
Oak Valley Middle School Falcon Foundation October 2010 - July 2013
Carousel Industries April 2009 - July 2012
Daycom Systems April 2001 - April 2009
Avaya Inc. November 1995 - April 2001
Lucent Technologies June 1991 - November 1995
AT&T October 1989 - June 1991
Skills
Avaya, Telecommunications, Unified Communications, CTI, VoIP, Telephony, Call Center, IVR, Cloud Computing, SaaS, Contact Centers, Enterprise Software, Wireless, Vendor Management, SIP, Call Centers, Video Conferencing, ACD, Solution Selling, Business Development, Leadership, Change Management, CRM, Managed Services, Customer Satisfaction, Professional Services, Start-ups, Data Center, Selling, Strategic Partnerships, Channel Partners, Integration, Competitive Analysis, Business Process..., Customer Experience, Salesforce.com, Sales, Direct Sales, Go-to-market Strategy, Outsourcing, Networking, Pre-sales, Product Management, IP, Sales Process, Lead Generation, Strategy, Mobile Devices, Cross-functional Team..., Sales Operations
Education
San Diego State University-California State University 1981 — 1986
Bachelors, Finance
University of Phoenix: Guadalajara 1983 — 1983
Spanish, Spanish Language
Point Loma High School
Gerald Koehler Gerald Koehler's inContact Experience September 2014 - Present
Job Technical Support Engineer II at inContact
Industry Information Technology and Services
Experience
inContact September 2014 - Present
SUPERVALU August 2000 - August 2012
Skills
Citrix, Cisco Technologies, Cisco VoIP, Cisco Call Manager, Unified Communications, Unity Connection, Softphone, Cisco IOS, Cisco Routers, Switches, Technical Support, IVR, Windows 7, Linux, Windows Server, VMware, VirtualBox, Avaya, VoIP, Troubleshooting, System Deployment, Call Centers, SharePoint, HP Openview, Retail, Management, Network Administration
Education
Salt Lake Community College 2013 — 2014
Associate's degree, Network Systems
South High School
inContact September 2014 - Present
SUPERVALU August 2000 - August 2012
Skills
Citrix, Cisco Technologies, Cisco VoIP, Cisco Call Manager, Unified Communications, Unity Connection, Softphone, Cisco IOS, Cisco Routers, Switches, Technical Support, IVR, Windows 7, Linux, Windows Server, VMware, VirtualBox, Avaya, VoIP, Troubleshooting, System Deployment, Call Centers, SharePoint, HP Openview, Retail, Management, Network Administration
Education
Salt Lake Community College 2013 — 2014
Associate's degree, Network Systems
South High School
Jason DeGan, M.S. Jason DeGan, M.S.'s inContact Experience March 2013 - Present
Job Vendor Manager at inContact
Industry Telecommunications
Experience
inContact March 2013 - Present
inContact March 2013 - Present
U.S. Department of Commerce August 2012 - March 2013
Skills
Vendor Management, International Relations, Contract Negotiation, Telecommunications, Market Research, Carrier Relatons, Spanish, Management, SIP, Policy Analysis, Project Management, English & Spanish..., International Business..., Non-profit Volunteer, Business Analytics, Partnership-building, Trade Shows, Trade Facilitation, Export-Import, Export Control..., Business Communications, Compliance Oversight, Trade Finance, Logistics Management, Training, International...
Education
University of Utah 2011 — 2013
Master of Science (M.S.), International Business/Trade/Commerce
The University of Texas at Austin 2006 — 2010
Bachelor of Science (B.S.), Business/Corporate Communications
inContact March 2013 - Present
inContact March 2013 - Present
U.S. Department of Commerce August 2012 - March 2013
Skills
Vendor Management, International Relations, Contract Negotiation, Telecommunications, Market Research, Carrier Relatons, Spanish, Management, SIP, Policy Analysis, Project Management, English & Spanish..., International Business..., Non-profit Volunteer, Business Analytics, Partnership-building, Trade Shows, Trade Facilitation, Export-Import, Export Control..., Business Communications, Compliance Oversight, Trade Finance, Logistics Management, Training, International...
Education
University of Utah 2011 — 2013
Master of Science (M.S.), International Business/Trade/Commerce
The University of Texas at Austin 2006 — 2010
Bachelor of Science (B.S.), Business/Corporate Communications
Aimee Casper Aimee Casper's inContact Experience November 2014 - Present
Job Customer Success Operations Advisor
Industry Telecommunications
Experience
inContact November 2014 - Present
Dynatronics October 2003 - October 2014
University of Utah Hospitals and Clinics November 2009 - April 2011
Convergys May 1996 - October 2002
Skills
Medical Devices, Orthopedic, Sales Management, New Business Development, Sales Operations, Healthcare, Product Development
Education
Salt Lake Community College 2007 — 2013
Health Sciences
inContact November 2014 - Present
Dynatronics October 2003 - October 2014
University of Utah Hospitals and Clinics November 2009 - April 2011
Convergys May 1996 - October 2002
Skills
Medical Devices, Orthopedic, Sales Management, New Business Development, Sales Operations, Healthcare, Product Development
Education
Salt Lake Community College 2007 — 2013
Health Sciences
Dru Phelps, M.S. Dru Phelps, M.S.'s inContact Experience 2007 - 2008
Job 4Dsite in Customer Service Expert Advisor offers 4day eValuations to review & design performance:profit tools.
Industry Consumer Services
Experience
4D-site 2009 - Present
IQPC, CCNG, HDI, ASQ, LOMA, AARP 2000 - Present
InContact 2007 - 2008
BenchmarkPortal 2000 - 2007
Cambridge Technology Partners March 1998 - September 1999
United Airlines 1995 - 1997
AAA Auto Club of S. California 1990 - 1994
Skills
Call Center, Customer Service, SaaS, Process Improvement, Customer Engagement, Change Management, Human Resources, Call Centers, Business Integration, ROI Optimization, Incentive Programs, Event Planning, Retreat Leader, Motivational Speaking, Instructor-led Training, Data Driven Instruction, Business Process..., Quality Management, Market Research, Fulfillment Services, Customer Experience, Center of Excellence, Marketing, Workforce Management, Leadership
Education
University of Phoenix 1991 — 1995
MBA
University of Southern California 1986 — 1989
M.S.
Purdue University 1979 — 1983
B.S.
4D-site 2009 - Present
IQPC, CCNG, HDI, ASQ, LOMA, AARP 2000 - Present
InContact 2007 - 2008
BenchmarkPortal 2000 - 2007
Cambridge Technology Partners March 1998 - September 1999
United Airlines 1995 - 1997
AAA Auto Club of S. California 1990 - 1994
Skills
Call Center, Customer Service, SaaS, Process Improvement, Customer Engagement, Change Management, Human Resources, Call Centers, Business Integration, ROI Optimization, Incentive Programs, Event Planning, Retreat Leader, Motivational Speaking, Instructor-led Training, Data Driven Instruction, Business Process..., Quality Management, Market Research, Fulfillment Services, Customer Experience, Center of Excellence, Marketing, Workforce Management, Leadership
Education
University of Phoenix 1991 — 1995
MBA
University of Southern California 1986 — 1989
M.S.
Purdue University 1979 — 1983
B.S.
Ashok Sasidharan Ashok Sasidharan's inContact Experience March 2015 - Present
Job Software Engineer II R&D at inContact
Industry Electrical/Electronic Manufacturing
Experience
inContact March 2015 - Present
T-cetra, LLC June 2012 - March 2015
The Ohio State University April 2011 - March 2012
The Ohio State University December 2010 - February 2011
Skills
Test Driven Development, Agile Methodolgy, ASP.NET MVC, MVC Architecture, Entity Framework, Web Development, SQL Server Management..., Algorithms, Visual Studio, WCF Services, Backend Development, CSS Javascript, Telerik Controls, Telerik Web Controls, API Development, Unit Testing, Integration Testing, Load Testing, MVVM, Workflow Applications, WPF Development, Digital Signal..., Microsoft Kinect, Image Processing, Computer Vision, Pattern Recognition, Machine Learning, VLSI, Digital Electronics, Medical Imaging, Robotics, Signal Processing, WPF, SQL, WCF, C#, Powershell, Bootstrap, Wireshark, TCP/IP, ReSharper
Education
The Ohio State University 2010 — 2011
MS, Electrical and Computer Engineering, 3.56
inContact March 2015 - Present
T-cetra, LLC June 2012 - March 2015
The Ohio State University April 2011 - March 2012
The Ohio State University December 2010 - February 2011
Skills
Test Driven Development, Agile Methodolgy, ASP.NET MVC, MVC Architecture, Entity Framework, Web Development, SQL Server Management..., Algorithms, Visual Studio, WCF Services, Backend Development, CSS Javascript, Telerik Controls, Telerik Web Controls, API Development, Unit Testing, Integration Testing, Load Testing, MVVM, Workflow Applications, WPF Development, Digital Signal..., Microsoft Kinect, Image Processing, Computer Vision, Pattern Recognition, Machine Learning, VLSI, Digital Electronics, Medical Imaging, Robotics, Signal Processing, WPF, SQL, WCF, C#, Powershell, Bootstrap, Wireshark, TCP/IP, ReSharper
Education
The Ohio State University 2010 — 2011
MS, Electrical and Computer Engineering, 3.56
Micah Van Wagoner Micah Van Wagoner's inContact Experience September 2014 - Present
Job Associate Implementation Manager at inContact
Industry Staffing and Recruiting
Experience
inContact September 2014 - Present
VMI Nutrition May 2014 - September 2014
Pride Transport May 2013 - March 2014
US Army September 2008 - March 2014
CompHealth May 2012 - April 2013
American Express July 2009 - October 2011
American Express June 2004 - July 2009
DialAmerica October 2001 - June 2004
DialAmerica August 1997 - October 2001
Skills
Microsoft Office, Mac OS, Communication, Employee Relations, Employee Training, Employee Management, Employee Recognition, Hiring Personnel, Sales Management, Sales Process, Training, Hands-on Training, Negotiation, Contract Negotiation, Contract Management, Interviews, Internal & External..., Business Process..., Business Analysis, Business Strategy, Business Development, Training Delivery, Training Development, Human Resources, Business Continuity..., International Relations, International Logistics, International Project..., Conflict Resolution, Conflict Management, Conflict Prevention, Conflict Analysis, Military Operations, Military Affairs, Military Training, Leadership Development, Military, Team Leadership, Program Management, Leadership, Management, Project Management, Team Building
Education
University of Utah 2006 — 2008
Bachelor of Communications, Speech Communication/Conflict Management
Salt Lake Community College 1997 — 2001
Associate of Arts and Sciences (A.A.S.), General Education
inContact September 2014 - Present
VMI Nutrition May 2014 - September 2014
Pride Transport May 2013 - March 2014
US Army September 2008 - March 2014
CompHealth May 2012 - April 2013
American Express July 2009 - October 2011
American Express June 2004 - July 2009
DialAmerica October 2001 - June 2004
DialAmerica August 1997 - October 2001
Skills
Microsoft Office, Mac OS, Communication, Employee Relations, Employee Training, Employee Management, Employee Recognition, Hiring Personnel, Sales Management, Sales Process, Training, Hands-on Training, Negotiation, Contract Negotiation, Contract Management, Interviews, Internal & External..., Business Process..., Business Analysis, Business Strategy, Business Development, Training Delivery, Training Development, Human Resources, Business Continuity..., International Relations, International Logistics, International Project..., Conflict Resolution, Conflict Management, Conflict Prevention, Conflict Analysis, Military Operations, Military Affairs, Military Training, Leadership Development, Military, Team Leadership, Program Management, Leadership, Management, Project Management, Team Building
Education
University of Utah 2006 — 2008
Bachelor of Communications, Speech Communication/Conflict Management
Salt Lake Community College 1997 — 2001
Associate of Arts and Sciences (A.A.S.), General Education
Chris Sandell Chris Sandell's inContact Experience September 2014 - Present
Job Helping companies meet customer service challenges head on, all from the cloud
Industry Telecommunications
Experience
inContact September 2014 - Present
LiveOps February 2013 - August 2014
LifeSize Communications May 2012 - February 2013
ShoreTel August 2011 - May 2012
ShoreTel October 2010 - August 2011
ShoreTel July 2007 - September 2010
Standard Tel Networks June 2004 - July 2007
EvVolve Technologies June 2002 - June 2004
The T Sector 2000 - 2002
MyTeam 1999 - 2000
Skills
Channel Partners, Partner Development, Solution Selling, Management, Sales, Unified Communications, Sales Management, Enterprise Software, Sales Operations, Channel, Selling, Contact Center Strategy, Direct Sales, Cloud Computing, Managed Services, VoIP, Professional Services, Telecommunications, Telephony, Product Marketing, Co-location, Contact Centers, Mobile Devices, Data Center, SaaS, Avaya
Education
University of Arizona 1995 — 1999
BA, Media Arts
Audubon, Bowditch
San Mateo High School
inContact September 2014 - Present
LiveOps February 2013 - August 2014
LifeSize Communications May 2012 - February 2013
ShoreTel August 2011 - May 2012
ShoreTel October 2010 - August 2011
ShoreTel July 2007 - September 2010
Standard Tel Networks June 2004 - July 2007
EvVolve Technologies June 2002 - June 2004
The T Sector 2000 - 2002
MyTeam 1999 - 2000
Skills
Channel Partners, Partner Development, Solution Selling, Management, Sales, Unified Communications, Sales Management, Enterprise Software, Sales Operations, Channel, Selling, Contact Center Strategy, Direct Sales, Cloud Computing, Managed Services, VoIP, Professional Services, Telecommunications, Telephony, Product Marketing, Co-location, Contact Centers, Mobile Devices, Data Center, SaaS, Avaya
Education
University of Arizona 1995 — 1999
BA, Media Arts
Audubon, Bowditch
San Mateo High School
Michele McLaughlin Michele McLaughlin's inContact Experience June 2006 - June 2007
Job Pianist/Composer
Industry Music
Experience
Musician January 2000 - Present
inContact June 2006 - June 2007
Control Technology December 1999 - June 2006
Associated Food Stores August 1997 - December 1999
Sisters of Providence Health System October 1993 - August 1997
Skills
Composition, Piano Playing, Website Development, Accounting, Performing, Concerts, Tour Booking, Graphic Design, Music Production, Recording Studio, Sound Editing, Live Broadcast, Social Media, Social Networking, Online Advertising, Bookkeeping, Retail Sales, Retail Marketing, Web Video, Music, Music Videos, Solo Piano, Piano, Customer Service, Events, Dreamweaver, Music Industry, Sound Design, Broadcast, Recording, Radio, Sound, Public Relations, Music Licensing, Management, Advertising, Musical Theatre, Songwriting, Pianist, Audio Engineering
Education
Salt Lake Community College
Musician January 2000 - Present
inContact June 2006 - June 2007
Control Technology December 1999 - June 2006
Associated Food Stores August 1997 - December 1999
Sisters of Providence Health System October 1993 - August 1997
Skills
Composition, Piano Playing, Website Development, Accounting, Performing, Concerts, Tour Booking, Graphic Design, Music Production, Recording Studio, Sound Editing, Live Broadcast, Social Media, Social Networking, Online Advertising, Bookkeeping, Retail Sales, Retail Marketing, Web Video, Music, Music Videos, Solo Piano, Piano, Customer Service, Events, Dreamweaver, Music Industry, Sound Design, Broadcast, Recording, Radio, Sound, Public Relations, Music Licensing, Management, Advertising, Musical Theatre, Songwriting, Pianist, Audio Engineering
Education
Salt Lake Community College
Mitch Vitullo's inContact Experience January 2015 - Present
Job Regional Sales Director Premise WFO Solutions at inContact/Uptivity
Industry Telecommunications
Experience
inContact January 2015 - Present
inContact May 2012 - Present
NACR February 2004 - June 2012
Expanets January 2001 - January 2004
Lucent Technologies January 1997 - January 2001
AT&T April 1992 - January 1997
Skills
Direct Sales, Telephony, Contact Centers, Management, New Business Development, Contract Negotiation, Customer Service, Sales Presentations, Channel Partners, Managed Services, Sales, ACD, SIP Trunking, VoIP, Go-to-market Strategy, Avaya PBX, Contact Centre, SIP, SaaS, Avaya Technologies
Education
Towson University 1984 — 1988
Bachelor's of Science, Marketing/Management
inContact January 2015 - Present
inContact May 2012 - Present
NACR February 2004 - June 2012
Expanets January 2001 - January 2004
Lucent Technologies January 1997 - January 2001
AT&T April 1992 - January 1997
Skills
Direct Sales, Telephony, Contact Centers, Management, New Business Development, Contract Negotiation, Customer Service, Sales Presentations, Channel Partners, Managed Services, Sales, ACD, SIP Trunking, VoIP, Go-to-market Strategy, Avaya PBX, Contact Centre, SIP, SaaS, Avaya Technologies
Education
Towson University 1984 — 1988
Bachelor's of Science, Marketing/Management
Heidi Wynn's inContact Experience March 2011 - July 2013
Job Human Resources professional
Industry Human Resources
Experience
Dollar Financial Group September 2014 - Present
IntegraLinx July 2013 - February 2014
inContact March 2011 - July 2013
Convergys July 2001 - March 2011
Skills
Talent Acquisition, Call Center, Onboarding, Employee Relations, Recruiting, Performance Management, Technical Recruiting, Sourcing, Interviews, Employee Benefits, Call Centers, Hiring, Internet Recruiting, Talent Management, Employee Engagement, Human Resources, BPO, HRIS, Benefits Administration, Employee Training, Benefits Negotiation, Deferred Compensation, Personnel Management, Applicant Tracking..., Training
Education
Salt Lake Community College 1988 — 1991
Medicine
Snow College 1989 — 1990
Medicine
Dollar Financial Group September 2014 - Present
IntegraLinx July 2013 - February 2014
inContact March 2011 - July 2013
Convergys July 2001 - March 2011
Skills
Talent Acquisition, Call Center, Onboarding, Employee Relations, Recruiting, Performance Management, Technical Recruiting, Sourcing, Interviews, Employee Benefits, Call Centers, Hiring, Internet Recruiting, Talent Management, Employee Engagement, Human Resources, BPO, HRIS, Benefits Administration, Employee Training, Benefits Negotiation, Deferred Compensation, Personnel Management, Applicant Tracking..., Training
Education
Salt Lake Community College 1988 — 1991
Medicine
Snow College 1989 — 1990
Medicine
Jim Pesaturo Jim Pesaturo's inContact Experience August 2015 - Present
Job District Sales Manager, Uptivity WFO Solutions by inContact
Industry Computer Software
Experience
inContact August 2015 - Present
Raytheon / AVOKE Analytics 2013 - 2015
BonitaSoft 2008 - 2013
Moldflow Software Corporation (A Division of Autodesk) 2003 - 2008
Nextel 1999 - 2002
AT&T 1997 - 1999
Skills
Salesforce.com, SaaS, Solution Selling, Sales Process, Lead Generation, New Business Development, Sales Management, Selling, Direct Sales, Cold Calling, B2B, Sales, Marketing Automation, Social Selling, Team Leadership, Cloud Computing, Sales Ma, Sales Operations, Strategic Planning, Public Speaking, Social Networking, Customer Satisfaction, Management, Territory Management, Territory Development, Territory Account..., Team Building, Team Management, Change Management, Channel Partners, Channel Sales, Multi-channel Marketing, Account Management, Key Account Management, Strategic Partnerships, Customer Service
Education
Northeastern University
Bachelor of Science (B.S.), Business Administration - Economics / Marketing
inContact August 2015 - Present
Raytheon / AVOKE Analytics 2013 - 2015
BonitaSoft 2008 - 2013
Moldflow Software Corporation (A Division of Autodesk) 2003 - 2008
Nextel 1999 - 2002
AT&T 1997 - 1999
Skills
Salesforce.com, SaaS, Solution Selling, Sales Process, Lead Generation, New Business Development, Sales Management, Selling, Direct Sales, Cold Calling, B2B, Sales, Marketing Automation, Social Selling, Team Leadership, Cloud Computing, Sales Ma, Sales Operations, Strategic Planning, Public Speaking, Social Networking, Customer Satisfaction, Management, Territory Management, Territory Development, Territory Account..., Team Building, Team Management, Change Management, Channel Partners, Channel Sales, Multi-channel Marketing, Account Management, Key Account Management, Strategic Partnerships, Customer Service
Education
Northeastern University
Bachelor of Science (B.S.), Business Administration - Economics / Marketing
Brandey Lorensen Brandey Lorensen's inContact Experience May 2013 - Present
Job Partner Success Director at inContact
Industry Computer Software
Experience
inContact May 2013 - Present
inContact April 2009 - April 2013
inContact January 2002 - January 2009
inContact April 2000 - August 2002
inContact January 1998 - April 2000
Skills
SMS Certified, Call Center, Workforce Management, Telephony, Telecommunications, Contact Centers, SaaS, IVR, ACD, Salesforce.com, Customer Experience, CTI, Knowledge Management, Cloud Computing, Sales Process, Call Centers, CRM, Enterprise Software, Team Leadership
Education
Salt Lake Community College 1999 — 2000
inContact May 2013 - Present
inContact April 2009 - April 2013
inContact January 2002 - January 2009
inContact April 2000 - August 2002
inContact January 1998 - April 2000
Skills
SMS Certified, Call Center, Workforce Management, Telephony, Telecommunications, Contact Centers, SaaS, IVR, ACD, Salesforce.com, Customer Experience, CTI, Knowledge Management, Cloud Computing, Sales Process, Call Centers, CRM, Enterprise Software, Team Leadership
Education
Salt Lake Community College 1999 — 2000
Jaime Matoba Jaime Matoba's inContact Experience December 2013 - Present
Job Channel Manager at inContact
Industry Information Technology and Services
Experience
inContact December 2013 - Present
Tripp Lite June 2011 - July 2013
PC Mall 2010 - 2011
Skills
Resellers, Pricing, Channel, Direct Sales, Solution Selling, Data Center, Channel Partners, Sales Process, Salesforce.com, Sales, Selling, Account Management, Partner Management, SaaS, Storage, Channel Sales, Enterprise Software, Cloud Computing, Managed Services, Professional Services, CRM, Telecommunications, Sales Management, Networking, Management
Education
Queens University of Charlotte
Education
inContact December 2013 - Present
Tripp Lite June 2011 - July 2013
PC Mall 2010 - 2011
Skills
Resellers, Pricing, Channel, Direct Sales, Solution Selling, Data Center, Channel Partners, Sales Process, Salesforce.com, Sales, Selling, Account Management, Partner Management, SaaS, Storage, Channel Sales, Enterprise Software, Cloud Computing, Managed Services, Professional Services, CRM, Telecommunications, Sales Management, Networking, Management
Education
Queens University of Charlotte
Education
Ivan Paniagua Ivan Paniagua's inContact Experience 2013 - 2013
Job Team Lead at M.C. Dean, Inc.
Industry Outsourcing/Offshoring
Experience
M.C. Dean, Inc. July 2013 - Present
AssureSoft August 2012 - June 2013
inContact 2013 - 2013
TrueSoft August 2010 - July 2012
Cognos La Paz January 2007 - July 2010
INFOCRED BIC S.A. January 2004 - July 2010
EMI January 2005 - November 2005
pirAMide Informatik SRL January 2003 - January 2004
IMBA January 2002 - January 2003
INCA BOOKS January 2001 - December 2001
Skills
.NET, Windows Azure, Microsoft SQL Server, Entity Framework, ASP.NET MVC, ASP.NET, SSIS, WCF, LINQ, SharePoint, Scrum, Visual Studio, XML
Education
Cognos 2005 — 2010
Professional, Microsoft Technologies
Universidad Católica Boliviana 1996 — 2000
B.S., Computer Science
M.C. Dean, Inc. July 2013 - Present
AssureSoft August 2012 - June 2013
inContact 2013 - 2013
TrueSoft August 2010 - July 2012
Cognos La Paz January 2007 - July 2010
INFOCRED BIC S.A. January 2004 - July 2010
EMI January 2005 - November 2005
pirAMide Informatik SRL January 2003 - January 2004
IMBA January 2002 - January 2003
INCA BOOKS January 2001 - December 2001
Skills
.NET, Windows Azure, Microsoft SQL Server, Entity Framework, ASP.NET MVC, ASP.NET, SSIS, WCF, LINQ, SharePoint, Scrum, Visual Studio, XML
Education
Cognos 2005 — 2010
Professional, Microsoft Technologies
Universidad Católica Boliviana 1996 — 2000
B.S., Computer Science
Jarrett Cummings Jarrett Cummings's inContact Experience July 2014 - Present
Job Regional Vice President, Sales Southeast at inContact
Industry Computer Software
Experience
inContact July 2014 - Present
Uptivity Inc. May 2011 - July 2014
Datel Software Solutions, LLC. August 2008 - May 2011
Veramark Technologies, Inc. November 2004 - July 2008
Tenex Systems, Inc. January 2002 - November 2004
TENEX Systems, Inc. April 1999 - January 2002
Skills
Channel Partners, Unified Communications, Solution Selling, Sales Management, Direct Sales, Telecommunications, SaaS, Business Development, Managed Services, Call Center, Call Centers, Sales, Salesforce.com, Contact Centers, VoIP, Cloud Computing, Enterprise Software, Avaya, CRM, Strategic Partnerships, Account Management, Professional Services, Sales Process, Hosted Services, Product Marketing, Cisco Technologies, Avaya Technologies
Education
Penn State University 1994 — 1998
The Smeal College of Business Administration - Marketing, Bachelor of Science, Marketing
Upper Dublin High School 1990 — 1994
inContact July 2014 - Present
Uptivity Inc. May 2011 - July 2014
Datel Software Solutions, LLC. August 2008 - May 2011
Veramark Technologies, Inc. November 2004 - July 2008
Tenex Systems, Inc. January 2002 - November 2004
TENEX Systems, Inc. April 1999 - January 2002
Skills
Channel Partners, Unified Communications, Solution Selling, Sales Management, Direct Sales, Telecommunications, SaaS, Business Development, Managed Services, Call Center, Call Centers, Sales, Salesforce.com, Contact Centers, VoIP, Cloud Computing, Enterprise Software, Avaya, CRM, Strategic Partnerships, Account Management, Professional Services, Sales Process, Hosted Services, Product Marketing, Cisco Technologies, Avaya Technologies
Education
Penn State University 1994 — 1998
The Smeal College of Business Administration - Marketing, Bachelor of Science, Marketing
Upper Dublin High School 1990 — 1994
Pete Merenda Pete Merenda's inContact Experience August 2015 - Present
Job Partner Manager at inContact
Industry Computer Software
Experience
inContact August 2015 - Present
Intradiem November 2013 - July 2015
Reinvention Wheels, Inc. January 2009 - August 2013
Excel Energy Technologies January 2007 - December 2008
Agilysys, Inc. January 1997 - January 2007
Radiant Systems June 1994 - January 1997
Education
University of Georgia - Terry College of Business 1984 — 1989
Bachelors of Business Adminsitration, Finance
inContact August 2015 - Present
Intradiem November 2013 - July 2015
Reinvention Wheels, Inc. January 2009 - August 2013
Excel Energy Technologies January 2007 - December 2008
Agilysys, Inc. January 1997 - January 2007
Radiant Systems June 1994 - January 1997
Education
University of Georgia - Terry College of Business 1984 — 1989
Bachelors of Business Adminsitration, Finance
Bryan Shoemaker's inContact Experience June 2008 - October 2009
Job ITSM Product Account Manager at BMC Software
Industry Computer Software
Experience
BMC Software May 2015 - Present
SteelBrick May 2014 - May 2015
Digby April 2013 - May 2014
BigMachines October 2009 - April 2013
inContact June 2008 - October 2009
Amdocs September 2006 - June 2008
Cramer Systems June 2006 - September 2006
The Growth Experts January 2006 - June 2006
Kabira Technologies June 1999 - December 2005
Platinum Technologies 1998 - 1999
Skills
SaaS, Telecommunications, Salesforce.com, Enterprise Software, Customer Relations, Solution Selling, Consultative Selling, Cloud Computing, Account Management, Direct Sales, Forecasting, Start-ups, Software Sales, Selling, Customer Service, Strategic Planning, Sales, Strategy, Business Development, Recruiting, Leadership, Marketing, B2B, CRM, Software Industry
Education
Texas A&M University 1985 — 1990
BBA
GHS
BMC Software May 2015 - Present
SteelBrick May 2014 - May 2015
Digby April 2013 - May 2014
BigMachines October 2009 - April 2013
inContact June 2008 - October 2009
Amdocs September 2006 - June 2008
Cramer Systems June 2006 - September 2006
The Growth Experts January 2006 - June 2006
Kabira Technologies June 1999 - December 2005
Platinum Technologies 1998 - 1999
Skills
SaaS, Telecommunications, Salesforce.com, Enterprise Software, Customer Relations, Solution Selling, Consultative Selling, Cloud Computing, Account Management, Direct Sales, Forecasting, Start-ups, Software Sales, Selling, Customer Service, Strategic Planning, Sales, Strategy, Business Development, Recruiting, Leadership, Marketing, B2B, CRM, Software Industry
Education
Texas A&M University 1985 — 1990
BBA
GHS
Eric VanHorssen Eric VanHorssen's inContact Experience October 2014 - Present
Job Technical Success Manager at inContact
Industry Computer Software
Experience
inContact October 2014 - Present
inContact November 2011 - Present
ATS Industrial Supply, Inc. February 2003 - November 2011
Skills
SaaS, Customer Service, Workforce Management, Warehouse Management, Call Center, ACD, Salesforce.com, Customer Experience, Customer Satisfaction, Call Centers, Operations Management, Management, Quality Assurance, Account Management, CRM, Vendor Management, Process Improvement, Technical Support, Sales Process, Outsourcing, Troubleshooting, Team Leadership, Customer Retention, Data Analysis, VoIP, Cross-functional Team..., Telephony, Cloud Computing
Education
Salt Lake Community College
inContact October 2014 - Present
inContact November 2011 - Present
ATS Industrial Supply, Inc. February 2003 - November 2011
Skills
SaaS, Customer Service, Workforce Management, Warehouse Management, Call Center, ACD, Salesforce.com, Customer Experience, Customer Satisfaction, Call Centers, Operations Management, Management, Quality Assurance, Account Management, CRM, Vendor Management, Process Improvement, Technical Support, Sales Process, Outsourcing, Troubleshooting, Team Leadership, Customer Retention, Data Analysis, VoIP, Cross-functional Team..., Telephony, Cloud Computing
Education
Salt Lake Community College
Nicole Burney, MBA Nicole Burney, MBA's inContact Experience July 2011 - March 2015
Job Vice President of Production & Client Services at GrayHair Software, Inc.
Industry Computer Software
Experience
GrayHair Software, Inc. August 2015 - Present
Connect America Medical Alert Company March 2015 - August 2015
inContact July 2011 - March 2015
inContact May 2008 - July 2011
ACS August 2007 - April 2008
Afni July 2004 - August 2007
Fastrac 24/7 Corp November 1999 - May 2004
Skills
Workforce Management, Knowledge Management, SQL, SharePoint, Inbound Marketing, Customer Experience, Data Analysis, Call Center, IVR, Contact Centers, Call Centers, Cloud Computing, SaaS, Leadership, Lead Generation, Telecommunications, CRM, Management, Product Management, Vendor Management, ACD, Outsourcing, Professional Services, Enterprise Software, Unified Communications, CTI, Salesforce.com
Education
University of Phoenix 1999 — 2002
Master of Business Administration (M.B.A.), Organizational Management
University of Arizona 1995 — 1999
Bachelor of Arts (B.A.), Creative Writing, Communications minor
GrayHair Software, Inc. August 2015 - Present
Connect America Medical Alert Company March 2015 - August 2015
inContact July 2011 - March 2015
inContact May 2008 - July 2011
ACS August 2007 - April 2008
Afni July 2004 - August 2007
Fastrac 24/7 Corp November 1999 - May 2004
Skills
Workforce Management, Knowledge Management, SQL, SharePoint, Inbound Marketing, Customer Experience, Data Analysis, Call Center, IVR, Contact Centers, Call Centers, Cloud Computing, SaaS, Leadership, Lead Generation, Telecommunications, CRM, Management, Product Management, Vendor Management, ACD, Outsourcing, Professional Services, Enterprise Software, Unified Communications, CTI, Salesforce.com
Education
University of Phoenix 1999 — 2002
Master of Business Administration (M.B.A.), Organizational Management
University of Arizona 1995 — 1999
Bachelor of Arts (B.A.), Creative Writing, Communications minor
Tony Morris Tony Morris's inContact Experience March 2014 - Present
Job Cloud Technology Evangelist Helping contact centers ascend to the cloud
Industry Telecommunications
Experience
inContact March 2014 - Present
Oracle June 2012 - February 2014
Empirix May 2011 - June 2012
Convergys December 2005 - May 2011
Intervoice December 2005 - May 2011
Birch Telecom October 2002 - November 2005
Marconi January 2000 - September 2002
Verizon 1997 - 2000
Skills
IVR, ACD, CRM, VoIP, Telecommunications, Cloud Computing, IP, SIP, WAN, CTI, MPLS, Sales Engineering, Enterprise Software, Avaya, Call Centers, ATM networks, LAN-WAN, Integration, Switches, SaaS, Channel Partners, Wireless, Pre-sales, Contact Centers, TCP/IP, Sales Operations, Solution Architecture, Frame Relay, Managed Services, Professional Services, Telephony, Product Management, Solution Selling, Networking, Unified Communications, Mobile Devices, Testing, Troubleshooting, Data Center, Cisco Technologies, System Deployment, Routers, Go-to-market Strategy, Ethernet, Service Delivery, Routing, Network Design, Vendor Management, Network Architecture, Virtualization
Education
Texas A&M University 1992 — 1997
B.S. and M.S., Mechanical Engineering
Wichita State University 1990 — 1991
Aerospace Engineering
Lamar High School 1986 — 1990
Pershing Middle School
inContact March 2014 - Present
Oracle June 2012 - February 2014
Empirix May 2011 - June 2012
Convergys December 2005 - May 2011
Intervoice December 2005 - May 2011
Birch Telecom October 2002 - November 2005
Marconi January 2000 - September 2002
Verizon 1997 - 2000
Skills
IVR, ACD, CRM, VoIP, Telecommunications, Cloud Computing, IP, SIP, WAN, CTI, MPLS, Sales Engineering, Enterprise Software, Avaya, Call Centers, ATM networks, LAN-WAN, Integration, Switches, SaaS, Channel Partners, Wireless, Pre-sales, Contact Centers, TCP/IP, Sales Operations, Solution Architecture, Frame Relay, Managed Services, Professional Services, Telephony, Product Management, Solution Selling, Networking, Unified Communications, Mobile Devices, Testing, Troubleshooting, Data Center, Cisco Technologies, System Deployment, Routers, Go-to-market Strategy, Ethernet, Service Delivery, Routing, Network Design, Vendor Management, Network Architecture, Virtualization
Education
Texas A&M University 1992 — 1997
B.S. and M.S., Mechanical Engineering
Wichita State University 1990 — 1991
Aerospace Engineering
Lamar High School 1986 — 1990
Pershing Middle School
Jeremy Sparrell Jeremy Sparrell's inContact Experience February 2007 - Present
Job Principal Software Engineer at inContact
Industry Computer Software
Experience
inContact February 2007 - Present
Comcast September 2006 - February 2007
DIRECTV January 1998 - September 2006
Skills
T-SQL, Visual Studio, Microsoft SQL Server, Call Center, SQL, Workforce Management, Salesforce.com, Scrum, C#, Databases, .NET, ASP.NET MVC, Software Development, JavaScript, Agile Methodologies, Integration, WCF, Call Centers, SaaS, ASP.NET, Business Intelligence, Cloud Computing, TFS, SDLC, Software Project..., Business Analysis, Apex Programming, Visualforce Pages, Salesforce.com..., Salesforce.com..., Web Services, Enterprise Software, VB.NET, Agile Project Management, IIS, Data Modeling, XML, Data Warehousing, ACD, IVR, ITIL, SharePoint, CRM, Call Routing, Contact Centers, CTI
Education
Northwest Nazarene University 2003 — 2005
Bachelor of Business Administration (BBA), Business Administration and Management, General
inContact February 2007 - Present
Comcast September 2006 - February 2007
DIRECTV January 1998 - September 2006
Skills
T-SQL, Visual Studio, Microsoft SQL Server, Call Center, SQL, Workforce Management, Salesforce.com, Scrum, C#, Databases, .NET, ASP.NET MVC, Software Development, JavaScript, Agile Methodologies, Integration, WCF, Call Centers, SaaS, ASP.NET, Business Intelligence, Cloud Computing, TFS, SDLC, Software Project..., Business Analysis, Apex Programming, Visualforce Pages, Salesforce.com..., Salesforce.com..., Web Services, Enterprise Software, VB.NET, Agile Project Management, IIS, Data Modeling, XML, Data Warehousing, ACD, IVR, ITIL, SharePoint, CRM, Call Routing, Contact Centers, CTI
Education
Northwest Nazarene University 2003 — 2005
Bachelor of Business Administration (BBA), Business Administration and Management, General
Shay Ledger's inContact Experience February 2013 - August 2015
Job Executive Assistant to the CEO at KETO Mining Pumps and Systems
Industry Information Technology and Services
Experience
KETO Mining Pumps and Systems August 2015 - Present
inContact February 2013 - August 2015
Light Touch Medical Aesthetics May 2005 - November 2012
Salt Lake Endoscopy March 2004 - May 2005
Skills
Makeup Artistry, Organization, Writing, Phone Etiquette, Typing, Managing Events, People Skills, Aesthetics, Management, Teaching, NexTech, Microsoft Word, QuickBooks
Education
University of Utah 2007 — 2010
Bachelor of Science (B.S.), Communication, General
Salt Lake Community College 2004 — 2007
Generals
KETO Mining Pumps and Systems August 2015 - Present
inContact February 2013 - August 2015
Light Touch Medical Aesthetics May 2005 - November 2012
Salt Lake Endoscopy March 2004 - May 2005
Skills
Makeup Artistry, Organization, Writing, Phone Etiquette, Typing, Managing Events, People Skills, Aesthetics, Management, Teaching, NexTech, Microsoft Word, QuickBooks
Education
University of Utah 2007 — 2010
Bachelor of Science (B.S.), Communication, General
Salt Lake Community College 2004 — 2007
Generals
Robert Scola Robert Scola's inContact Experience May 2015 - Present
Job Sr. Cloud Contact Center Advocate Providing companies greater Business Agility at Reduced Operational Cost
Industry Computer & Network Security
Experience
inContact May 2015 - Present
inContact December 2013 - Present
Connotate, Inc. March 2012 - May 2013
Alfresco March 2010 - December 2011
Vovici January 2009 - April 2010
E-Glue Technologies September 2006 - October 2008
Witness Systems October 2004 - September 2006
Business Objects August 1998 - October 2004
Group 1 Software July 1992 - July 1998
Skills
Management, Sales Operations, Strategy, Strategic Partnerships, Leadership, Customer Satisfaction, Call Centers, Cross-functional Team..., CRM, SaaS, Solution Selling, Enterprise Software, Professional Services, Start-ups, Direct Sales, Analytics, Contract Negotiation, Cloud Computing, Strategic Planning, Cloud Applications
Education
Susquehanna University 1984 — 1988
BA
inContact May 2015 - Present
inContact December 2013 - Present
Connotate, Inc. March 2012 - May 2013
Alfresco March 2010 - December 2011
Vovici January 2009 - April 2010
E-Glue Technologies September 2006 - October 2008
Witness Systems October 2004 - September 2006
Business Objects August 1998 - October 2004
Group 1 Software July 1992 - July 1998
Skills
Management, Sales Operations, Strategy, Strategic Partnerships, Leadership, Customer Satisfaction, Call Centers, Cross-functional Team..., CRM, SaaS, Solution Selling, Enterprise Software, Professional Services, Start-ups, Direct Sales, Analytics, Contract Negotiation, Cloud Computing, Strategic Planning, Cloud Applications
Education
Susquehanna University 1984 — 1988
BA
Brock Barney Brock Barney's inContact Experience March 2014 - Present
Job Associate Implementation Manager
Industry Telecommunications
Experience
inContact March 2014 - Present
inContact October 2012 - March 2014
Liahona Academy March 2011 - October 2012
TaxWorks April 2007 - August 2010
TaxWorks January 2005 - January 2007
Skills
Quality Assurance, Process Improvement, Microsoft Office, Software Documentation, Customer Service, Management, Training, Microsoft Excel, Team Leadership, Troubleshooting, Team Building, Customer Satisfaction, Account Management, Call Centers, Access, Leadership
Education
Utah State University - Jon M. Huntsman School of Business 2015 — 2016
Master's Degree, Human Resources Management and Services
Southern Utah University 2011 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
LDS Business College 2006 — 2010
Associates, English, Economics
inContact March 2014 - Present
inContact October 2012 - March 2014
Liahona Academy March 2011 - October 2012
TaxWorks April 2007 - August 2010
TaxWorks January 2005 - January 2007
Skills
Quality Assurance, Process Improvement, Microsoft Office, Software Documentation, Customer Service, Management, Training, Microsoft Excel, Team Leadership, Troubleshooting, Team Building, Customer Satisfaction, Account Management, Call Centers, Access, Leadership
Education
Utah State University - Jon M. Huntsman School of Business 2015 — 2016
Master's Degree, Human Resources Management and Services
Southern Utah University 2011 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
LDS Business College 2006 — 2010
Associates, English, Economics
Teva Murray Teva Murray's inContact Experience September 2011 - February 2012
Job Enterprise Client Device Engineer at CHRISTUS Health
Industry Information Technology and Services
Experience
CHRISTUS Health June 2012 - Present
AOS February 2012 - May 2012
inContact September 2011 - February 2012
Artech Information Systems April 2011 - August 2011
Fujitsu Network Communications December 2010 - March 2011
Dell October 2010 - December 2010
Federal Reserve Information Technology February 2003 - July 2010
Fossil November 2001 - January 2003
XO Communications August 2000 - October 2001
Total-Fina Oil and Chemical Company (Dallas office closed) October 1998 - August 2000
Skills
Windows Server, VMware, VMware ESX, Servers, Active Directory, DNS, Microsoft Exchange, Network Administration, VPN, Cisco Technologies, Citrix, DHCP, System Administration, Switches, ITIL, Hyper-V, Data Center, SCCM, SharePoint, Information Technology, Microsoft Certified..., Technical Support, Cloud Computing, Operating Systems, Security, IT Operations, Software Installation, Infrastructure, IT Management, Hardware, Troubleshooting, System Deployment, Storage, WAN, Networking, CCNA, Cluster, Help Desk Support, Cisco Routers, Windows, BMC Remedy, Windows 7, SAN, Virtualization, Disaster Recovery, XP, IIS, Firewalls, Network Security, HP
Education
Hillcrest
The University of Texas at Dallas
Bachelor of Arts, Sociology
University of North Texas
Master of Science, Interpersonal Communications
CHRISTUS Health June 2012 - Present
AOS February 2012 - May 2012
inContact September 2011 - February 2012
Artech Information Systems April 2011 - August 2011
Fujitsu Network Communications December 2010 - March 2011
Dell October 2010 - December 2010
Federal Reserve Information Technology February 2003 - July 2010
Fossil November 2001 - January 2003
XO Communications August 2000 - October 2001
Total-Fina Oil and Chemical Company (Dallas office closed) October 1998 - August 2000
Skills
Windows Server, VMware, VMware ESX, Servers, Active Directory, DNS, Microsoft Exchange, Network Administration, VPN, Cisco Technologies, Citrix, DHCP, System Administration, Switches, ITIL, Hyper-V, Data Center, SCCM, SharePoint, Information Technology, Microsoft Certified..., Technical Support, Cloud Computing, Operating Systems, Security, IT Operations, Software Installation, Infrastructure, IT Management, Hardware, Troubleshooting, System Deployment, Storage, WAN, Networking, CCNA, Cluster, Help Desk Support, Cisco Routers, Windows, BMC Remedy, Windows 7, SAN, Virtualization, Disaster Recovery, XP, IIS, Firewalls, Network Security, HP
Education
Hillcrest
The University of Texas at Dallas
Bachelor of Arts, Sociology
University of North Texas
Master of Science, Interpersonal Communications
TJ O'Brien TJ O'Brien's inContact Experience August 2014 - Present
Job Associate Implementation Manager at inContact
Industry Telecommunications
Experience
inContact August 2014 - Present
My Sister's Quilts May 2010 - Present
inContact July 2013 - August 2014
Integra Telecom October 2012 - July 2013
Integra Telecom September 2011 - September 2012
Integra December 2009 - September 2011
Integra Telecom June 2009 - December 2009
Integra Telecom May 2008 - June 2009
Integra December 2007 - May 2008
Skills
T1, Telecommunications, VoIP, Telephony, MPLS, Co-location, Ethernet, Salesforce.com, Customer Retention, Call Center, IP, Account Management, Customer Satisfaction, SIP, SIP Trunking, Technical Support, Troubleshooting, Customer Service, Managed Services, Invoicing, Unified Communications, Call Centers, Network Design, Sales, Management, Broadband
Education
Western Governors University 2008 — 2013
BA, Accounting
Snow College 2007 — 2007
Associates
inContact August 2014 - Present
My Sister's Quilts May 2010 - Present
inContact July 2013 - August 2014
Integra Telecom October 2012 - July 2013
Integra Telecom September 2011 - September 2012
Integra December 2009 - September 2011
Integra Telecom June 2009 - December 2009
Integra Telecom May 2008 - June 2009
Integra December 2007 - May 2008
Skills
T1, Telecommunications, VoIP, Telephony, MPLS, Co-location, Ethernet, Salesforce.com, Customer Retention, Call Center, IP, Account Management, Customer Satisfaction, SIP, SIP Trunking, Technical Support, Troubleshooting, Customer Service, Managed Services, Invoicing, Unified Communications, Call Centers, Network Design, Sales, Management, Broadband
Education
Western Governors University 2008 — 2013
BA, Accounting
Snow College 2007 — 2007
Associates
Travis Baessler Travis Baessler's inContact Experience April 2013 - Present
Job Sr. Cloud Contact Center Advocate Helping companies achieve greater Business Agility at a reduced Operational Cost
Industry Telecommunications
Experience
inContact April 2013 - Present
Apex Logistics Group November 2012 - February 2013
Alexander Open Systems May 2011 - April 2012
MarketStar February 2007 - May 2011
Cisco Systems February 2007 - May 2011
PC Club 2005 - 2007
Dollar Financial Group 2001 - 2003
Skills
Government, Solution Selling, Consultative Selling, Unified Communications, Proposal Writing, Salesforce.com, Sales Process, Cold Calling, Account Management, Cisco, Cloud Computing, Direct Sales, Telecommunications, Data Center, Customer Service, Storage, VMware, Virtualization, VoIP, WebEx, Problem Solving, Strategic Planning, Video Conferencing, Sales Management, Cisco Technologies, Selling, Sales, Channel Partners, Leadership, SaaS, Managed Services, Sales Operations, Professional Services, Lead Generation, Networking, B2B, Demand Generation, CRM, Sales Presentations, Wireless, Go-to-market Strategy, Security, Strategic Partnerships, Telepresence, New Business Development, Business Development, Sales Enablement, Partner Management, Channel Sales, Call Centers
Education
San Diego State University-California State University 1996 — 2000
Bachelors, Philosophy
inContact April 2013 - Present
Apex Logistics Group November 2012 - February 2013
Alexander Open Systems May 2011 - April 2012
MarketStar February 2007 - May 2011
Cisco Systems February 2007 - May 2011
PC Club 2005 - 2007
Dollar Financial Group 2001 - 2003
Skills
Government, Solution Selling, Consultative Selling, Unified Communications, Proposal Writing, Salesforce.com, Sales Process, Cold Calling, Account Management, Cisco, Cloud Computing, Direct Sales, Telecommunications, Data Center, Customer Service, Storage, VMware, Virtualization, VoIP, WebEx, Problem Solving, Strategic Planning, Video Conferencing, Sales Management, Cisco Technologies, Selling, Sales, Channel Partners, Leadership, SaaS, Managed Services, Sales Operations, Professional Services, Lead Generation, Networking, B2B, Demand Generation, CRM, Sales Presentations, Wireless, Go-to-market Strategy, Security, Strategic Partnerships, Telepresence, New Business Development, Business Development, Sales Enablement, Partner Management, Channel Sales, Call Centers
Education
San Diego State University-California State University 1996 — 2000
Bachelors, Philosophy
Avik Das's inContact Experience May 2014 - July 2014
Job Software Developer at IBM Cloud
Industry Computer Software
Experience
IBM June 2015 - Present
Glottal Enterprises Inc January 2014 - June 2015
inContact May 2014 - July 2014
Accenture September 2010 - June 2013
Skills
Python, Java, Shell Scripting, Node.js, ElasticSearch, No SQL, Docker, Python Django, SAP SRM, SQL, C#, C++, ABAP, Software Development, Agile Methodologies, .NET, Databases, HTML
Education
Syracuse University 2013 — 2015
Master of Science (MS), Computer Science
National Institute of Technology,Patna 2006 — 2010
Bachelor of Technology, Computer science
IBM June 2015 - Present
Glottal Enterprises Inc January 2014 - June 2015
inContact May 2014 - July 2014
Accenture September 2010 - June 2013
Skills
Python, Java, Shell Scripting, Node.js, ElasticSearch, No SQL, Docker, Python Django, SAP SRM, SQL, C#, C++, ABAP, Software Development, Agile Methodologies, .NET, Databases, HTML
Education
Syracuse University 2013 — 2015
Master of Science (MS), Computer Science
National Institute of Technology,Patna 2006 — 2010
Bachelor of Technology, Computer science
Robert Minshall's inContact Experience December 2010 - April 2013
Job COO at Network Republic
Industry Information Technology and Services
Experience
Network Republic September 2015 - Present
Jabra July 2014 - September 2015
Global Homeshoring USA December 2013 - July 2014
RMark Consulting April 2013 - July 2014
inContact December 2010 - April 2013
Enterprise Solutions, Inc August 2009 - December 2010
Crossroads Systems June 2008 - March 2009
Tacit Networks December 2003 - October 2006
International Network Services June 1998 - May 2003
EMC May 1995 - June 1998
Skills
Product Management, Cloud Computing, Enterprise Software, Solution Selling, Channel, SaaS, Professional Services, Start-ups, Call Centers, Business Development, Channel Sales, Leadership, Sales Operations, Strategic Partnerships, Salesforce.com, Sales Enablement, Management, Multi-channel Marketing, Managed Services, Go-to-market Strategy, Telecommunications, Selling, Unified Communications, Channel Partners, Sales, Sales Management, Business Alliances, Lead Generation, Security, Data Center, Strategy, Business Strategy, Virtualization, Outsourcing, Direct Sales, CRM, Pre-sales, Software Industry, New Business Development, Partner Management, Sales Process, Account Management, P&L Management, Vendor Management, Marketing, Executive Management, Product Marketing, Business Intelligence, Storage, Cross-functional Team...
Education
Texas Christian University 1973 — 1977
BBA
Network Republic September 2015 - Present
Jabra July 2014 - September 2015
Global Homeshoring USA December 2013 - July 2014
RMark Consulting April 2013 - July 2014
inContact December 2010 - April 2013
Enterprise Solutions, Inc August 2009 - December 2010
Crossroads Systems June 2008 - March 2009
Tacit Networks December 2003 - October 2006
International Network Services June 1998 - May 2003
EMC May 1995 - June 1998
Skills
Product Management, Cloud Computing, Enterprise Software, Solution Selling, Channel, SaaS, Professional Services, Start-ups, Call Centers, Business Development, Channel Sales, Leadership, Sales Operations, Strategic Partnerships, Salesforce.com, Sales Enablement, Management, Multi-channel Marketing, Managed Services, Go-to-market Strategy, Telecommunications, Selling, Unified Communications, Channel Partners, Sales, Sales Management, Business Alliances, Lead Generation, Security, Data Center, Strategy, Business Strategy, Virtualization, Outsourcing, Direct Sales, CRM, Pre-sales, Software Industry, New Business Development, Partner Management, Sales Process, Account Management, P&L Management, Vendor Management, Marketing, Executive Management, Product Marketing, Business Intelligence, Storage, Cross-functional Team...
Education
Texas Christian University 1973 — 1977
BBA
Adrian Banner's inContact Experience July 2015 - Present
Job HR Coordinator at InContact
Industry Human Resources
Experience
inContact July 2015 - Present
Installed Building Products August 2011 - March 2014
Cardinal Health June 2010 - June 2011
Sedgwick CMS February 2008 - June 2010
Nationwide Better Health October 2005 - December 2007
Skills
Onboarding, Employee Benefits, FMLA, Human Resources, Supervisory Skills, Payroll, Benefits Administration, Training, Policy, Workers Compensation, Insurance, Employee Relations, Management, HRIS, Software Documentation, Workforce Planning, Recruiting, Analysis
Education
Ohio Dominican University 2009 — 2013
Bachelor of Science (B.S.), Business Management in Human Resources
Ohio Dominican University 2009 — 2013
Bachelor of Science in Business Administration, Human Resources Management/Personnel Administration, General
Ohio Dominican University 2006 — 2009
Associate of Science (A.S.), Business Administration, Management and Operations
inContact July 2015 - Present
Installed Building Products August 2011 - March 2014
Cardinal Health June 2010 - June 2011
Sedgwick CMS February 2008 - June 2010
Nationwide Better Health October 2005 - December 2007
Skills
Onboarding, Employee Benefits, FMLA, Human Resources, Supervisory Skills, Payroll, Benefits Administration, Training, Policy, Workers Compensation, Insurance, Employee Relations, Management, HRIS, Software Documentation, Workforce Planning, Recruiting, Analysis
Education
Ohio Dominican University 2009 — 2013
Bachelor of Science (B.S.), Business Management in Human Resources
Ohio Dominican University 2009 — 2013
Bachelor of Science in Business Administration, Human Resources Management/Personnel Administration, General
Ohio Dominican University 2006 — 2009
Associate of Science (A.S.), Business Administration, Management and Operations
Kathy Krucek's inContact Experience March 2015 - Present
Job Director, Product Management at inContact
Industry Computer Software
Experience
inContact March 2015 - Present
bswift November 2011 - March 2015
Aspect Software, Inc. 2006 - November 2011
SophistiCom Technologies (acquired by Aspect) 2004 - 2006
Skills
Product Marketing, Product Management, Solution Architecture, Product Design, Project Management, Software Development, Solution Selling, Telecommunications, Unified Communications, Vendor Management, VoIP, Strategy, Sales, SaaS, Program Management, Professional Services, Organizational..., Mobile Devices, Mobile Applications, Integration, IVR, Human Resources, Enterprise Software, Customer Experience, Contact Centers, Consulting, Cloud Computing, CRM, Business Intelligence, Analytics, Cross-functional Team..., Agile Methodologies
Education
University of Illinois at Urbana-Champaign 2002 — 2003
Masters, Human Resources & Industrial Relations
University of Illinois at Urbana-Champaign 1998 — 2002
Bachelor of Science, Psychology
inContact March 2015 - Present
bswift November 2011 - March 2015
Aspect Software, Inc. 2006 - November 2011
SophistiCom Technologies (acquired by Aspect) 2004 - 2006
Skills
Product Marketing, Product Management, Solution Architecture, Product Design, Project Management, Software Development, Solution Selling, Telecommunications, Unified Communications, Vendor Management, VoIP, Strategy, Sales, SaaS, Program Management, Professional Services, Organizational..., Mobile Devices, Mobile Applications, Integration, IVR, Human Resources, Enterprise Software, Customer Experience, Contact Centers, Consulting, Cloud Computing, CRM, Business Intelligence, Analytics, Cross-functional Team..., Agile Methodologies
Education
University of Illinois at Urbana-Champaign 2002 — 2003
Masters, Human Resources & Industrial Relations
University of Illinois at Urbana-Champaign 1998 — 2002
Bachelor of Science, Psychology
Nancy Sowers, PMP Nancy Sowers, PMP's inContact Experience August 2012 - Present
Job Sr. Project Manager, Solution Implementation at inContact
Industry Computer Software
Experience
inContact August 2012 - Present
Uptivity February 2012 - August 2012
Uptivity August 2010 - February 2012
Affinion Group January 2009 - August 2010
Affinion Group February 2008 - January 2009
Skills
Call Center, Customer Service, Vendor Management, Account Management, Process Improvement, CRM, Salesforce.com, Workforce Management, Project Management, Sales, Training, Customer Satisfaction, Microsoft Office, Social Media, Team Building, Quality Assurance, Microsoft Excel, Leadership, Analytics, Call Centers, Customer Experience, Program Management, Analysis, Management, Software Documentation, Strategic Planning, Telecommunications, Customer Retention, Data Analysis, Troubleshooting, VoIP, Networking, Relationship Management, SaaS, Building Relationships
Education
The Ohio State University 2003 — 2007
BS, International Studies, Latin American Studies, Spanish
inContact August 2012 - Present
Uptivity February 2012 - August 2012
Uptivity August 2010 - February 2012
Affinion Group January 2009 - August 2010
Affinion Group February 2008 - January 2009
Skills
Call Center, Customer Service, Vendor Management, Account Management, Process Improvement, CRM, Salesforce.com, Workforce Management, Project Management, Sales, Training, Customer Satisfaction, Microsoft Office, Social Media, Team Building, Quality Assurance, Microsoft Excel, Leadership, Analytics, Call Centers, Customer Experience, Program Management, Analysis, Management, Software Documentation, Strategic Planning, Telecommunications, Customer Retention, Data Analysis, Troubleshooting, VoIP, Networking, Relationship Management, SaaS, Building Relationships
Education
The Ohio State University 2003 — 2007
BS, International Studies, Latin American Studies, Spanish
Mariel Kudic's inContact Experience January 2013 - December 2013
Job Program Manager | Professional Services
Industry Information Technology and Services
Experience
Five9 August 2015 - Present
Five9 January 2014 - August 2015
inContact January 2013 - December 2013
Nest (contract) January 2012 - January 2013
CSS Corp October 2011 - January 2013
CSS Corp (Contractor for Nest Labs Inc.) January 2012 - April 2012
CSS Corp (Contractor for Nest Labs Inc.) October 2011 - January 2012
Christiansen Properties January 2007 - January 2011
Opinionology January 2010 - October 2010
Utah Valley University January 2007 - October 2007
Skills
Organizational..., Voice Acting, Voice Services, Product Support, Training & Development, Lesson Planning, Customer Service, Telecommunications, Operational Efficiency, Delegation, Team Oriented, Customer Relations, Communication, Professional Networking, Creative Problem Solving, Salesforce.com, Assistly, Desk.com, PowerPoint development, Presentations, Management, Technical Training, Training Management, Leadership, Prowess, Self-starter, Problem Solving, Forward Thinking, Team-oriented, Employee Training, Call Centers, Technical Support, Networking, SIP, POTS, IP PBX, Cloud Applications, Call center start-up, Call Center Architecture, Technical Recruiting, Telephony, ACD, Team Leadership, Team Building, ITIL Foundations, Avaya, CRM, SaaS, Cloud Computing, Enterprise Software
Education
EdX
Business, Information Technology
Udacity
Business, Information Technology
Salt Lake Community College 2012 — 2013
Communication, Education
Five9 August 2015 - Present
Five9 January 2014 - August 2015
inContact January 2013 - December 2013
Nest (contract) January 2012 - January 2013
CSS Corp October 2011 - January 2013
CSS Corp (Contractor for Nest Labs Inc.) January 2012 - April 2012
CSS Corp (Contractor for Nest Labs Inc.) October 2011 - January 2012
Christiansen Properties January 2007 - January 2011
Opinionology January 2010 - October 2010
Utah Valley University January 2007 - October 2007
Skills
Organizational..., Voice Acting, Voice Services, Product Support, Training & Development, Lesson Planning, Customer Service, Telecommunications, Operational Efficiency, Delegation, Team Oriented, Customer Relations, Communication, Professional Networking, Creative Problem Solving, Salesforce.com, Assistly, Desk.com, PowerPoint development, Presentations, Management, Technical Training, Training Management, Leadership, Prowess, Self-starter, Problem Solving, Forward Thinking, Team-oriented, Employee Training, Call Centers, Technical Support, Networking, SIP, POTS, IP PBX, Cloud Applications, Call center start-up, Call Center Architecture, Technical Recruiting, Telephony, ACD, Team Leadership, Team Building, ITIL Foundations, Avaya, CRM, SaaS, Cloud Computing, Enterprise Software
Education
EdX
Business, Information Technology
Udacity
Business, Information Technology
Salt Lake Community College 2012 — 2013
Communication, Education
Gerald Sinclair's inContact Experience July 2014 - Present
Job WFO Practice Manager w/ Uptivity an inContact Company
Industry Telecommunications
Experience
inContact July 2014 - Present
Uptivity July 2012 - 2014
CallCopy Inc. April 2011 - June 2012
Medco June 2010 - April 2011
Affinion Group June 2004 - June 2010
America Online July 2002 - December 2003
Skills
Call Center, Workforce Management, Quality Assurance, Vendor Management, Process Improvement, Outsourcing, Product Management, Product Marketing, Product Development, Communication Training, Training, Team Management, Operations Management, Customer Satisfaction, Customer Retention, Customer Experience, Human Resources, Leadership, Coaching, Management, Recruiting, VoIP, Analysis, CRM, Call Centers, Project Management, Customer Service, Telecommunications, Salesforce.com, Marketing, Team Leadership
Education
The Ohio State University 1999 — 2001
Bachelor of Arts (B.A.), Theatre/Communications
Columbus State Community College 1998 — 1999
Associate of Arts (A.A.), Social Psychology
Bristol Central
Bristol Central
Bristol Central High School
inContact July 2014 - Present
Uptivity July 2012 - 2014
CallCopy Inc. April 2011 - June 2012
Medco June 2010 - April 2011
Affinion Group June 2004 - June 2010
America Online July 2002 - December 2003
Skills
Call Center, Workforce Management, Quality Assurance, Vendor Management, Process Improvement, Outsourcing, Product Management, Product Marketing, Product Development, Communication Training, Training, Team Management, Operations Management, Customer Satisfaction, Customer Retention, Customer Experience, Human Resources, Leadership, Coaching, Management, Recruiting, VoIP, Analysis, CRM, Call Centers, Project Management, Customer Service, Telecommunications, Salesforce.com, Marketing, Team Leadership
Education
The Ohio State University 1999 — 2001
Bachelor of Arts (B.A.), Theatre/Communications
Columbus State Community College 1998 — 1999
Associate of Arts (A.A.), Social Psychology
Bristol Central
Bristol Central
Bristol Central High School
Chelsey Lucero Chelsey Lucero's inContact Experience March 2014 - Present
Job Promoter at LeVel.com
Industry Telecommunications
Experience
Le-Vel.com July 2015 - Present
inContact March 2014 - Present
SOS Employment Group June 2011 - March 2014
JT Steel, Inc. August 2010 - June 2011
Brahma Group, Inc. May 2005 - August 2010
New Horizons CLC September 2004 - May 2005
Skills
Payroll, Invoicing, Customer Service, Microsoft Excel, Accounts Receivable, Human Resources, Team Building, Recruiting, Construction, Supervisory Skills, Microsoft Word, Budgets, Team Leadership, Process Scheduler, Contract Management, Construction Safety
Education
Western Governors University 2014 — 2016
Bachelor's Degree, Accounting and Business/Management
Salt Lake Community College 2004 — 2010
Business Management, Business, Accounting
Riverton High School 2001 — 2004
Diploma, High School/Secondary Diplomas and Certificates
Le-Vel.com July 2015 - Present
inContact March 2014 - Present
SOS Employment Group June 2011 - March 2014
JT Steel, Inc. August 2010 - June 2011
Brahma Group, Inc. May 2005 - August 2010
New Horizons CLC September 2004 - May 2005
Skills
Payroll, Invoicing, Customer Service, Microsoft Excel, Accounts Receivable, Human Resources, Team Building, Recruiting, Construction, Supervisory Skills, Microsoft Word, Budgets, Team Leadership, Process Scheduler, Contract Management, Construction Safety
Education
Western Governors University 2014 — 2016
Bachelor's Degree, Accounting and Business/Management
Salt Lake Community College 2004 — 2010
Business Management, Business, Accounting
Riverton High School 2001 — 2004
Diploma, High School/Secondary Diplomas and Certificates
Don Ramsey's inContact Experience February 2015 - May 2015
Job As the Regional Channel Manager, I maintain and expand the relationship with channel partners.
Industry Telecommunications
Experience
VoltDelta June 2015 - Present
Leaders in Channel Partner Management & Consulting in the Portland, Oregon Area 2015 - Present
inContact February 2015 - May 2015
Xerox Corporation February 2008 - February 2015
Fax City/Mr Copy May 2005 - February 2008
Xerox January 2000 - May 2005
Skills
Managed Print Services, Variable Data Printing, Solution Selling, Managed Services, Customer Service, Problem Solving, Customer Relations, Digital Printing, Team Building, Microsoft Office, Network Administration, Excel, Photoshop, Word, Windows, Illustrator, PowerPoint, Channel, Microsoft Excel, Troubleshooting, Microsoft Word, Document Management, Account Management, Cold Calling, Cold Calling Experience, Management, Selling, Sales, Networking, Direct Sales, Multi-channel Marketing, Channel Partners, Sales Process, Business Planning, Salesforce.com, B2B, Sales Presentations, SaaS, Strategic Partnerships, Professional Services, Product Marketing, Leadership, Team Leadership, Marketing, CRM, New Business Development, Sales Management, Sales Operations
Education
Oregon State University 1989 — 1992
Bachelor of Science (B.S.), Political Science and Government
Linn Benton Community College 1987 — 1989
Associate's degree, General Studies
VoltDelta June 2015 - Present
Leaders in Channel Partner Management & Consulting in the Portland, Oregon Area 2015 - Present
inContact February 2015 - May 2015
Xerox Corporation February 2008 - February 2015
Fax City/Mr Copy May 2005 - February 2008
Xerox January 2000 - May 2005
Skills
Managed Print Services, Variable Data Printing, Solution Selling, Managed Services, Customer Service, Problem Solving, Customer Relations, Digital Printing, Team Building, Microsoft Office, Network Administration, Excel, Photoshop, Word, Windows, Illustrator, PowerPoint, Channel, Microsoft Excel, Troubleshooting, Microsoft Word, Document Management, Account Management, Cold Calling, Cold Calling Experience, Management, Selling, Sales, Networking, Direct Sales, Multi-channel Marketing, Channel Partners, Sales Process, Business Planning, Salesforce.com, B2B, Sales Presentations, SaaS, Strategic Partnerships, Professional Services, Product Marketing, Leadership, Team Leadership, Marketing, CRM, New Business Development, Sales Management, Sales Operations
Education
Oregon State University 1989 — 1992
Bachelor of Science (B.S.), Political Science and Government
Linn Benton Community College 1987 — 1989
Associate's degree, General Studies
Rob Brame's inContact Experience July 2014 - Present
Job Sales (Solutions) Engineer at inContact
Industry Computer Software
Experience
inContact July 2014 - Present
Skills
Cloud Computing, SaaS, Enterprise Software, Solution Selling, Product Management, Project Management, CRM, Integration, Account Management, Telecommunications, Sales Engineering, Salesforce.com
Education
Stetson University
UNCG
BS
inContact July 2014 - Present
Skills
Cloud Computing, SaaS, Enterprise Software, Solution Selling, Product Management, Project Management, CRM, Integration, Account Management, Telecommunications, Sales Engineering, Salesforce.com
Education
Stetson University
UNCG
BS
Allison Potter Allison Potter's inContact Experience May 2014 - Present
Job Customer Marketing Specialist at inContact
Industry Computer Software
Experience
inContact May 2014 - Present
Evolve Vacation Rental Network March 2012 - May 2014
Dublin Convention & Visitors Bureau September 2009 - March 2012
The Ohio State University June 2007 - June 2009
Cardinal Health June 2008 - September 2008
Skills
Marketing, Social Media, Event Planning, Microsoft Office, Public Relations, Event Management, Social Media Marketing, Press Releases, Marketing Communications, Sports, Sales, Leadership, Business Development, Sponsorship, Budgets, Customer Service, Marketing Strategy, Time Management, Direct Marketing, Newsletters, Tourism, Trade Shows, Hotels, Facebook, Social Networking, Advertising, Online Marketing, Account Management, Hospitality, Meeting Planning, Email Marketing, Online Advertising, Corporate Events, Public Speaking, Fundraising, Strategic Planning
Education
The Ohio State University 2005 — 2009
B.A., Strategic Communication, Business
inContact May 2014 - Present
Evolve Vacation Rental Network March 2012 - May 2014
Dublin Convention & Visitors Bureau September 2009 - March 2012
The Ohio State University June 2007 - June 2009
Cardinal Health June 2008 - September 2008
Skills
Marketing, Social Media, Event Planning, Microsoft Office, Public Relations, Event Management, Social Media Marketing, Press Releases, Marketing Communications, Sports, Sales, Leadership, Business Development, Sponsorship, Budgets, Customer Service, Marketing Strategy, Time Management, Direct Marketing, Newsletters, Tourism, Trade Shows, Hotels, Facebook, Social Networking, Advertising, Online Marketing, Account Management, Hospitality, Meeting Planning, Email Marketing, Online Advertising, Corporate Events, Public Speaking, Fundraising, Strategic Planning
Education
The Ohio State University 2005 — 2009
B.A., Strategic Communication, Business
Lindsey Ascarte's inContact Experience July 2006 - Present
Job Staff Implementation Manager
Industry Computer Software
Experience
inContact July 2006 - Present
Skills
SaaS, ACD, IVR, CTI, Salesforce.com, Cloud Computing, Professional Services, Call Center, Contact Centers, Enterprise Software, Software Project..., Customer Experience, Telephony, Agile Methodologies, Lead Generation, Telecommunications, Unified Communications, Call Centers, Marketing Automation, Workforce Management, CRM, Account Management, Business Analysis, Vendor Management, Process Improvement, Integration, VoIP, Solution Selling, Call Routing, SIP, Call Center Development
Education
Sierra College 2002 — 2004
inContact July 2006 - Present
Skills
SaaS, ACD, IVR, CTI, Salesforce.com, Cloud Computing, Professional Services, Call Center, Contact Centers, Enterprise Software, Software Project..., Customer Experience, Telephony, Agile Methodologies, Lead Generation, Telecommunications, Unified Communications, Call Centers, Marketing Automation, Workforce Management, CRM, Account Management, Business Analysis, Vendor Management, Process Improvement, Integration, VoIP, Solution Selling, Call Routing, SIP, Call Center Development
Education
Sierra College 2002 — 2004
Bill Neuman Bill Neuman's inContact Experience October 2008 - Present
Job Lead CTI Engineer at inContact
Industry Computer Software
Experience
inContact October 2008 - Present
Intersoft Systems, Inc. August 2000 - October 2008
Skills
SaaS, Cloud Computing, Professional Services, Enterprise Software, Salesforce.com, CRM, Integration, Solution Selling, Telecommunications, Product Management, Vendor Management, Agile Methodologies, Software Development, Regression Testing, Functional Testing, Microsoft Office, Microsoft SQL Server, Computer Network..., Computer Hardware..., Computer Science, Data Integration, CRM Integration
Education
Utah State University-Regional Campuses and Distance Education 2012 — 2013
Computer Science, A
Portland Community College 1998 — 2000
Computer and Information Sciences and Support Services, A
West High School, Bakersfield, CA 1988 — 1991
inContact October 2008 - Present
Intersoft Systems, Inc. August 2000 - October 2008
Skills
SaaS, Cloud Computing, Professional Services, Enterprise Software, Salesforce.com, CRM, Integration, Solution Selling, Telecommunications, Product Management, Vendor Management, Agile Methodologies, Software Development, Regression Testing, Functional Testing, Microsoft Office, Microsoft SQL Server, Computer Network..., Computer Hardware..., Computer Science, Data Integration, CRM Integration
Education
Utah State University-Regional Campuses and Distance Education 2012 — 2013
Computer Science, A
Portland Community College 1998 — 2000
Computer and Information Sciences and Support Services, A
West High School, Bakersfield, CA 1988 — 1991
Brooke Wilson's inContact Experience May 2014 - Present
Job Communications Specialist at inContact
Industry Marketing and Advertising
Experience
inContact May 2014 - Present
Uptivity July 2013 - May 2014
Ohio Development Services Agency September 2012 - July 2013
Jerome Schottenstein Center & Nationwide Arena May 2011 - August 2012
Jerome Schottenstein Center September 2010 - August 2012
Schafer Oil Company June 2005 - September 2010
Skills
Social Media Marketing, Marketing Communications, Advertising, Content Managed Websites, Public Relations, Facebook, Marketing, Marketing Strategy, Social Media, Press Releases, SEO, Customer Service, Sales, Blog Marketing, Grassroots Marketing, Event Planning, Event Management, Social Networking, Trade Shows, Online Marketing, HTML
Education
The Ohio State University - The Max M. Fisher College of Business 2009 — 2013
Bachelor of Science in Business Administration, Marketing
inContact May 2014 - Present
Uptivity July 2013 - May 2014
Ohio Development Services Agency September 2012 - July 2013
Jerome Schottenstein Center & Nationwide Arena May 2011 - August 2012
Jerome Schottenstein Center September 2010 - August 2012
Schafer Oil Company June 2005 - September 2010
Skills
Social Media Marketing, Marketing Communications, Advertising, Content Managed Websites, Public Relations, Facebook, Marketing, Marketing Strategy, Social Media, Press Releases, SEO, Customer Service, Sales, Blog Marketing, Grassroots Marketing, Event Planning, Event Management, Social Networking, Trade Shows, Online Marketing, HTML
Education
The Ohio State University - The Max M. Fisher College of Business 2009 — 2013
Bachelor of Science in Business Administration, Marketing
Keith Kress Keith Kress's inContact Experience June 2014 - September 2015
Job Strategic Marketing Leader
Industry Information Technology and Services
Experience
Emerson Network Power September 2015 - Present
inContact June 2014 - September 2015
Uptivity October 2008 - June 2014
Sypherlink May 2007 - September 2008
Caspian Technologies April 2006 - April 2007
Babbage Simmel August 2005 - April 2006
Caspian Software February 2005 - August 2005
Caspian Software October 1999 - February 2005
Skills
Marketing, Direct Marketing, CRM, Marketing Communications, Online Advertising, Customer Experience, Advertising, Sales, Management, Salesforce.com, Lead Generation, Project Management, Campaigns, SaaS, Channel Partners, Sales Operations, Solution Selling, Trade Shows, Enterprise Software, Marketing Management, Product Marketing, Account Management, Call Centers, Customer Satisfaction, Strategic Partnerships, Direct Sales, Unified Communications, Telecommunications, Database Marketing, Product Management, Sales Process, Media Relations, Web Design, New Business Development, Strategy, Analysis, Brand Management, Marketing Automation, Leadership
Education
Wright State University 1997 — 1999
MBA, Marketing
The Ohio State University 1992 — 1997
BSBA, Marketing
Emerson Network Power September 2015 - Present
inContact June 2014 - September 2015
Uptivity October 2008 - June 2014
Sypherlink May 2007 - September 2008
Caspian Technologies April 2006 - April 2007
Babbage Simmel August 2005 - April 2006
Caspian Software February 2005 - August 2005
Caspian Software October 1999 - February 2005
Skills
Marketing, Direct Marketing, CRM, Marketing Communications, Online Advertising, Customer Experience, Advertising, Sales, Management, Salesforce.com, Lead Generation, Project Management, Campaigns, SaaS, Channel Partners, Sales Operations, Solution Selling, Trade Shows, Enterprise Software, Marketing Management, Product Marketing, Account Management, Call Centers, Customer Satisfaction, Strategic Partnerships, Direct Sales, Unified Communications, Telecommunications, Database Marketing, Product Management, Sales Process, Media Relations, Web Design, New Business Development, Strategy, Analysis, Brand Management, Marketing Automation, Leadership
Education
Wright State University 1997 — 1999
MBA, Marketing
The Ohio State University 1992 — 1997
BSBA, Marketing
Francis Sennello Francis Sennello's inContact Experience January 2015 - Present
Job Manager, Sales Operations at inContact
Industry Market Research
Experience
inContact January 2015 - Present
Uptivity July 2014 - January 2015
Uptivity November 2013 - July 2014
Uptivity February 2012 - November 2013
Skills
Salesforce.com, Solution Selling, Call Center, Channel, Direct Sales, Account Management, Unified Communications, CRM, Call Centers, Telecommunications, SaaS, Enterprise Software, Sales Process, Strategic Partnerships, Strategy, Product Management, Sales Operations, Customer Experience, Managed Services, Product Marketing, Analytics, Business Development, Vendor Management, Cloud Computing, Start-ups, Outsourcing, VoIP, Professional Services, Networking, New Business Development, Customer Retention, Sales Presentations, Business Intelligence, Sales, Go-to-market Strategy, Management, Leadership, Sales Management
Education
The Ohio State University - The Max M. Fisher College of Business 2009 — 2011
Marketing
inContact January 2015 - Present
Uptivity July 2014 - January 2015
Uptivity November 2013 - July 2014
Uptivity February 2012 - November 2013
Skills
Salesforce.com, Solution Selling, Call Center, Channel, Direct Sales, Account Management, Unified Communications, CRM, Call Centers, Telecommunications, SaaS, Enterprise Software, Sales Process, Strategic Partnerships, Strategy, Product Management, Sales Operations, Customer Experience, Managed Services, Product Marketing, Analytics, Business Development, Vendor Management, Cloud Computing, Start-ups, Outsourcing, VoIP, Professional Services, Networking, New Business Development, Customer Retention, Sales Presentations, Business Intelligence, Sales, Go-to-market Strategy, Management, Leadership, Sales Management
Education
The Ohio State University - The Max M. Fisher College of Business 2009 — 2011
Marketing
Andrew Yudin's inContact Experience 2007 - 2008
Job Dir. Sales: I help companies increase productivity & enforce compliance through advanced customer contact technologies
Industry Telecommunications
Experience
Noble Systems September 2012 - Present
Mindshare Technologies January 2011 - September 2012
Satmetrix Systems June 2010 - January 2011
VoltDelta March 2009 - June 2010
Transera 2008 - 2009
inContact 2007 - 2008
Black Box Network Services 2006 - 2007
Aspect Software 1999 - 2005
Expanets 1993 - 1999
PacTel Meridian Systems (Division of Nortel) 1991 - 1993
Skills
Contact Center..., Contact Center..., Customer Experience, Collections, Customer Service..., Call Centers, Telecommunications, Business Strategy, Team Leadership, Team Management, Change Management, Teamwork, Cultural Transformation, Lead Generation, CRM, Sales Operations, Cloud Computing, Enterprise Software, Management, Telephony, Sales Process, B2B, Managed Services, Leading Organizational..., Inside Sales, Salesforce.com
Education
Stony Brook University 1984 — 1986
BA, Political Science and Business
Noble Systems September 2012 - Present
Mindshare Technologies January 2011 - September 2012
Satmetrix Systems June 2010 - January 2011
VoltDelta March 2009 - June 2010
Transera 2008 - 2009
inContact 2007 - 2008
Black Box Network Services 2006 - 2007
Aspect Software 1999 - 2005
Expanets 1993 - 1999
PacTel Meridian Systems (Division of Nortel) 1991 - 1993
Skills
Contact Center..., Contact Center..., Customer Experience, Collections, Customer Service..., Call Centers, Telecommunications, Business Strategy, Team Leadership, Team Management, Change Management, Teamwork, Cultural Transformation, Lead Generation, CRM, Sales Operations, Cloud Computing, Enterprise Software, Management, Telephony, Sales Process, B2B, Managed Services, Leading Organizational..., Inside Sales, Salesforce.com
Education
Stony Brook University 1984 — 1986
BA, Political Science and Business
Chris Rhoad's inContact Experience January 2015 - July 2015
Job Digital Marketing Manager at CrossChx
Industry Marketing and Advertising
Experience
CrossChx July 2015 - Present
inContact January 2015 - July 2015
Exact August 2012 - October 2014
Veeam Software November 2010 - August 2012
Control-X Medical, Inc. October 2006 - October 2010
CBS Radio April 2006 - October 2006
WWCD 101.1 FM November 2002 - January 2003
Skills
Lead Generation, Email Marketing, Marketing Communications, Direct Marketing, Salesforce.com, Marketing, Enterprise Software, Trade Shows, Business Development, Analytics, Advertising, B2B Marketing, Brand Management, Online Advertising, Go-to-market Strategy, Google Adwords, Sales, Writing, Marketing Research, Sales Operations, Marketing Strategy, Copywriting, Selling, New Business Development, Marketo, Demand Generation, Product Marketing, Cross-functional Team..., Marketing Automation, CRM, Sales Enablement, Campaign Management, Business Strategy, Social Media, Sales Support, HubSpot, Multi-channel Marketing, Online Marketing, Digital Marketing, SEO, Content Marketing, B2B Marketing Strategy, Online Lead Generation, Inbound Marketing, Landing Page..., Marketing Operations, Marketing Analytics, Inbound Lead Generation, Social Media Marketing, WordPress
Education
Ohio University 2000 — 2005
BBA, Marketing
Ohio University 2000 — 2005
BSC, Communications
CrossChx July 2015 - Present
inContact January 2015 - July 2015
Exact August 2012 - October 2014
Veeam Software November 2010 - August 2012
Control-X Medical, Inc. October 2006 - October 2010
CBS Radio April 2006 - October 2006
WWCD 101.1 FM November 2002 - January 2003
Skills
Lead Generation, Email Marketing, Marketing Communications, Direct Marketing, Salesforce.com, Marketing, Enterprise Software, Trade Shows, Business Development, Analytics, Advertising, B2B Marketing, Brand Management, Online Advertising, Go-to-market Strategy, Google Adwords, Sales, Writing, Marketing Research, Sales Operations, Marketing Strategy, Copywriting, Selling, New Business Development, Marketo, Demand Generation, Product Marketing, Cross-functional Team..., Marketing Automation, CRM, Sales Enablement, Campaign Management, Business Strategy, Social Media, Sales Support, HubSpot, Multi-channel Marketing, Online Marketing, Digital Marketing, SEO, Content Marketing, B2B Marketing Strategy, Online Lead Generation, Inbound Marketing, Landing Page..., Marketing Operations, Marketing Analytics, Inbound Lead Generation, Social Media Marketing, WordPress
Education
Ohio University 2000 — 2005
BBA, Marketing
Ohio University 2000 — 2005
BSC, Communications
Marc Cullers's inContact Experience May 2009 - August 2010
Job Sr. Strategic Account Executive Service Cloud at Salesforce
Industry Computer Software
Experience
Salesforce November 2014 - Present
Lithium Technologies January 2013 - August 2014
Emmoco, Inc. May 2012 - January 2013
Working Solutions September 2010 - April 2012
inContact May 2009 - August 2010
Oracle Corporation January 2006 - May 2009
Siebel January 2004 - January 2006
Ineto Services June 2001 - January 2004
Intel June 1998 - June 2001
Dialogic 1992 - 1998
Skills
SaaS, Enterprise Software, VoIP, Business Development, Sales Management, IVR, Contact Centers, CTI, Solution Selling, Call Center, Professional Services, Salesforce.com, Mobile Applications, Embedded Systems, Voice Mail, Call Centers, Cloud Computing, CRM, Mobile Devices, Telecommunications, Management, Leadership, Sales, Strategic Partnerships
Education
University of Dayton 1981 — 1985
BSEE
Greenville High School
The University of Texas at Austin
Salesforce November 2014 - Present
Lithium Technologies January 2013 - August 2014
Emmoco, Inc. May 2012 - January 2013
Working Solutions September 2010 - April 2012
inContact May 2009 - August 2010
Oracle Corporation January 2006 - May 2009
Siebel January 2004 - January 2006
Ineto Services June 2001 - January 2004
Intel June 1998 - June 2001
Dialogic 1992 - 1998
Skills
SaaS, Enterprise Software, VoIP, Business Development, Sales Management, IVR, Contact Centers, CTI, Solution Selling, Call Center, Professional Services, Salesforce.com, Mobile Applications, Embedded Systems, Voice Mail, Call Centers, Cloud Computing, CRM, Mobile Devices, Telecommunications, Management, Leadership, Sales, Strategic Partnerships
Education
University of Dayton 1981 — 1985
BSEE
Greenville High School
The University of Texas at Austin
Joy Beightol's inContact Experience March 2009 - November 2013
Job Great People + Great Passion = Great Work at Imagine Health.
Industry Hospital & Health Care
Experience
Imagine Health, Inc. November 2013 - Present
inContact March 2009 - November 2013
Ceridian August 2008 - March 2009
Prince, Perelson & Associates May 2008 - July 2008
HealthEquity January 2007 - May 2008
ADP 2003 - 2007
VISTA Staffing Solutions, Inc. 2003 - 2004
fairbanks capital 2002 - 2003
marketstar 1998 - 2002
Skills
Talent Acquisition, Targeted Selection, New Employee Orientation, Job Posting, Offer Letters, Resume Mining, Company Branding, Recruitment Technology, Recruitment Operations, Creative Sourcing, Direct Recruiting, Internet Recruiting, Personality Testing, Candidate Selection, New Hire Orientations, Resume, Corporate Branding, Recruiting, Sourcing, Job Scanning, Interviews, Benefits Negotiation, Hiring, Workforce Management, ADP Payroll, SaaS, Lead Generation, Salesforce.com, BPO, Professional Services, Personnel Management, Employee Training, Call Centers, Applicant Tracking..., Staffing Services, Employee Relations, Screening Resumes, Benefits Administration, Employer Branding, HRIS, Onboarding, CRM, College Recruiting, Contract Recruitment, Talent Management, Customer Retention, Technical Recruiting, Sales Process, Temporary Placement, Vendor Management
Education
Ohio University
Imagine Health, Inc. November 2013 - Present
inContact March 2009 - November 2013
Ceridian August 2008 - March 2009
Prince, Perelson & Associates May 2008 - July 2008
HealthEquity January 2007 - May 2008
ADP 2003 - 2007
VISTA Staffing Solutions, Inc. 2003 - 2004
fairbanks capital 2002 - 2003
marketstar 1998 - 2002
Skills
Talent Acquisition, Targeted Selection, New Employee Orientation, Job Posting, Offer Letters, Resume Mining, Company Branding, Recruitment Technology, Recruitment Operations, Creative Sourcing, Direct Recruiting, Internet Recruiting, Personality Testing, Candidate Selection, New Hire Orientations, Resume, Corporate Branding, Recruiting, Sourcing, Job Scanning, Interviews, Benefits Negotiation, Hiring, Workforce Management, ADP Payroll, SaaS, Lead Generation, Salesforce.com, BPO, Professional Services, Personnel Management, Employee Training, Call Centers, Applicant Tracking..., Staffing Services, Employee Relations, Screening Resumes, Benefits Administration, Employer Branding, HRIS, Onboarding, CRM, College Recruiting, Contract Recruitment, Talent Management, Customer Retention, Technical Recruiting, Sales Process, Temporary Placement, Vendor Management
Education
Ohio University
Dennis Laughren Dennis Laughren's inContact Experience January 2014 - Present
Job Business Intelligence Engineer at inContact
Industry Information Services
Experience
inContact January 2014 - Present
Leisure Trends Group May 2010 - December 2013
Clayton Holdings October 2007 - May 2009
Video Professor April 2004 - September 2007
Memolink.com May 2001 - May 2004
101communications, LLC September 1999 - May 2001
AST computers June 1999 - September 1999
Quarterdeck Software March 1997 - November 1998
Skills
E-commerce, Data Warehousing, Management, HTML, Microsoft SQL Server, SSIS, SSRS, Databases, SQL, ETL, Project Management, Business Intelligence, T-SQL, Data Modeling, Web Development, Data Analysis, Database Design, Integration, Visual Basic, Email Marketing, Unix, Software Documentation, Web Applications, Database Administration, Replication, Performance Tuning, Enterprise Software, Visio, XML
Education
University of Colorado Boulder 1989 — 1997
BA, Engineering, Programming, English Literature
University of Colorado 1989 — 1996
Bachelor of Arts, English Literature
inContact January 2014 - Present
Leisure Trends Group May 2010 - December 2013
Clayton Holdings October 2007 - May 2009
Video Professor April 2004 - September 2007
Memolink.com May 2001 - May 2004
101communications, LLC September 1999 - May 2001
AST computers June 1999 - September 1999
Quarterdeck Software March 1997 - November 1998
Skills
E-commerce, Data Warehousing, Management, HTML, Microsoft SQL Server, SSIS, SSRS, Databases, SQL, ETL, Project Management, Business Intelligence, T-SQL, Data Modeling, Web Development, Data Analysis, Database Design, Integration, Visual Basic, Email Marketing, Unix, Software Documentation, Web Applications, Database Administration, Replication, Performance Tuning, Enterprise Software, Visio, XML
Education
University of Colorado Boulder 1989 — 1997
BA, Engineering, Programming, English Literature
University of Colorado 1989 — 1996
Bachelor of Arts, English Literature
Leon Thompson Leon Thompson's inContact Experience June 2005 - April 2008
Job Sales Assistant at Aramsco
Industry Wholesale
Experience
Aramsco January 2008 - Present
Interlink Supply Corp September 2007 - Present
inContact June 2005 - April 2008
UCN June 2005 - April 2007
Skills
Corporate Communications, Technical Liaison, Direct Marketing, Negotiation, Microsoft Office, Customer Relations, Word, Photoshop, Customer Service, Excel, Windows, Access, Outlook, PowerPoint, Problem Solving, Contract Management, Contract Negotiation, Microsoft Excel, Sales Management, Water Damage, Training, Sales Process, Microsoft Word, Account Management, Business Planning, Business Strategy, CRM, Carpet, Sales, Restoration, Mold Remediation, Leadership, Call Centers, Carpet Cleaning, Team Building, Upholstery, Small Business, Direct Sales, New Business Development, Sales Operations, Cold Calling, Customer Retention, Sales Presentations, Purchasing, B2B, Indoor Air Quality, Budgets, Selling, Operations Management, Trade Shows
Education
James Ford Rhodes 1990 — 1994
HS Diploma, Vocational High School and Secondary Business/Vocational-Industrial/Occupational Diploma Program
Stevens-Henager College
Aramsco January 2008 - Present
Interlink Supply Corp September 2007 - Present
inContact June 2005 - April 2008
UCN June 2005 - April 2007
Skills
Corporate Communications, Technical Liaison, Direct Marketing, Negotiation, Microsoft Office, Customer Relations, Word, Photoshop, Customer Service, Excel, Windows, Access, Outlook, PowerPoint, Problem Solving, Contract Management, Contract Negotiation, Microsoft Excel, Sales Management, Water Damage, Training, Sales Process, Microsoft Word, Account Management, Business Planning, Business Strategy, CRM, Carpet, Sales, Restoration, Mold Remediation, Leadership, Call Centers, Carpet Cleaning, Team Building, Upholstery, Small Business, Direct Sales, New Business Development, Sales Operations, Cold Calling, Customer Retention, Sales Presentations, Purchasing, B2B, Indoor Air Quality, Budgets, Selling, Operations Management, Trade Shows
Education
James Ford Rhodes 1990 — 1994
HS Diploma, Vocational High School and Secondary Business/Vocational-Industrial/Occupational Diploma Program
Stevens-Henager College
Brandon Carambelas Brandon Carambelas's inContact Experience September 2015 - Present
Job Key Account Manager at inContact
Industry Information Technology and Services
Experience
inContact September 2015 - Present
inContact May 2013 - September 2015
Grainger 2010 - 2013
Grainger January 1998 - July 2010
Skills
B2B, Process Improvement, Sales Process, Key Account Development, Account Management, Sales Operations, SaaS, Sales Presentations, Relationship..., Cold Calling, Trade Shows, Sales Management, Solution Selling, Training, Sales, Management, Direct Sales, Salesforce.com, Customer Service, Selling, Customer Satisfaction, New Business Development, Customer Retention, Key Account Management, Lead Generation, Call Centers, Customer Experience, Building Relationships, Forecasting, Leadership, Cross-functional Team...
Education
University of Utah 1987 — 1990
Salt Lake Community College
inContact September 2015 - Present
inContact May 2013 - September 2015
Grainger 2010 - 2013
Grainger January 1998 - July 2010
Skills
B2B, Process Improvement, Sales Process, Key Account Development, Account Management, Sales Operations, SaaS, Sales Presentations, Relationship..., Cold Calling, Trade Shows, Sales Management, Solution Selling, Training, Sales, Management, Direct Sales, Salesforce.com, Customer Service, Selling, Customer Satisfaction, New Business Development, Customer Retention, Key Account Management, Lead Generation, Call Centers, Customer Experience, Building Relationships, Forecasting, Leadership, Cross-functional Team...
Education
University of Utah 1987 — 1990
Salt Lake Community College
Matt Goldblatt's inContact Experience July 2013 - Present
Job Senior Sales Engineer at inContact
Industry Telecommunications
Experience
inContact July 2013 - Present
Self Employed September 2012 - July 2013
Canon Business Solutions May 2010 - August 2012
Avaya Inc January 2006 - December 2008
Lucent Technologies / Avaya Inc December 1996 - January 2006
AT&T / Lucent Technologies May 1994 - December 1996
AT&T April 1987 - May 1994
Skills
Telecommunications, Customer Satisfaction, Team Leadership, Sales Operations, Leadership, Relationship Management, Managed Services, Solution Selling, Telephony, VoIP, Avaya, Unified Communications, Call Center, Professional Services, Channel, IP, Direct Sales, Account Management, Sales Presentations, Management, Call Centers, Enterprise Software, Channel Partners, Networking, Pre-sales, Contact Centers, Salesforce.com, Business Intelligence, Cloud Computing, Sales Process, Technical Support, Wireless, Vendor Management, Sales, SaaS, SIP, IVR, Product Management, Sales Management, ACD, CRM, MPLS, Data Center, Go-to-market Strategy, SIP Trunking, Mobile Devices, WAN, Integration, Strategic Partnerships, Avaya Technologies
Education
State University of New York at Buffalo
Bachelor of Arts
inContact July 2013 - Present
Self Employed September 2012 - July 2013
Canon Business Solutions May 2010 - August 2012
Avaya Inc January 2006 - December 2008
Lucent Technologies / Avaya Inc December 1996 - January 2006
AT&T / Lucent Technologies May 1994 - December 1996
AT&T April 1987 - May 1994
Skills
Telecommunications, Customer Satisfaction, Team Leadership, Sales Operations, Leadership, Relationship Management, Managed Services, Solution Selling, Telephony, VoIP, Avaya, Unified Communications, Call Center, Professional Services, Channel, IP, Direct Sales, Account Management, Sales Presentations, Management, Call Centers, Enterprise Software, Channel Partners, Networking, Pre-sales, Contact Centers, Salesforce.com, Business Intelligence, Cloud Computing, Sales Process, Technical Support, Wireless, Vendor Management, Sales, SaaS, SIP, IVR, Product Management, Sales Management, ACD, CRM, MPLS, Data Center, Go-to-market Strategy, SIP Trunking, Mobile Devices, WAN, Integration, Strategic Partnerships, Avaya Technologies
Education
State University of New York at Buffalo
Bachelor of Arts
Marcus Garcia Marcus Garcia's inContact Experience March 2015 - Present
Job Elevating Contact Centers to the Cloud
Industry Computer Software
Experience
inContact March 2015 - Present
inContact April 2013 - March 2015
Avaya May 2011 - April 2013
Student of Fortune March 2010 - May 2011
Jobfox February 2008 - March 2010
Vantage Real Estate Solutions January 2004 - February 2008
Siemens December 1996 - December 2003
Ingram Micro 1994 - 1996
Skills
Customer Experience, SaaS, Cloud Computing, Contact Centers, Call Centers, CRM, Salesforce.com, Outsourcing, Cloud Applications, Cloud-based, IVR, Solution Selling, Telecommunications, Integration, Unified Communications, Start-ups, Sales, Sales Management, Sales Process, Selling, Business Development, Sales Operations, Direct Sales, Account Management, Competitive Analysis, Strategic Partnerships, New Business Development, Networking, Cross-functional Team..., Strategic Planning, Go-to-market Strategy, Avaya, Management, Enterprise Software, Channel Partners, Professional Services, Product Marketing, Business Planning, Managed Services, Business Intelligence, Channel Sales, Virtual Teams, Video Conferencing
Education
University of California, Irvine 1989 — 1993
BA, Economics
inContact March 2015 - Present
inContact April 2013 - March 2015
Avaya May 2011 - April 2013
Student of Fortune March 2010 - May 2011
Jobfox February 2008 - March 2010
Vantage Real Estate Solutions January 2004 - February 2008
Siemens December 1996 - December 2003
Ingram Micro 1994 - 1996
Skills
Customer Experience, SaaS, Cloud Computing, Contact Centers, Call Centers, CRM, Salesforce.com, Outsourcing, Cloud Applications, Cloud-based, IVR, Solution Selling, Telecommunications, Integration, Unified Communications, Start-ups, Sales, Sales Management, Sales Process, Selling, Business Development, Sales Operations, Direct Sales, Account Management, Competitive Analysis, Strategic Partnerships, New Business Development, Networking, Cross-functional Team..., Strategic Planning, Go-to-market Strategy, Avaya, Management, Enterprise Software, Channel Partners, Professional Services, Product Marketing, Business Planning, Managed Services, Business Intelligence, Channel Sales, Virtual Teams, Video Conferencing
Education
University of California, Irvine 1989 — 1993
BA, Economics
Brian Daily Brian Daily's inContact Experience February 2015 - Present
Job District Sales Manager at inContact
Industry Information Technology and Services
Experience
inContact February 2015 - Present
Avaya February 2012 - February 2015
Co-nexus CXM January 2001 - January 2011
Skills
Direct Sales, Sales Management, Channel Management, Marketing Strategy, Contract Negotiations, Product Marketing..., Enterprise Sales, Sales Presentations, Technical Sales Support, Sales Operations, Channel Partners, Contract Negotiation, SaaS, Marketing Management, Call Center, Avaya, Solution Selling, VoIP, Selling, Marketing, Unified Communications, Start-ups, Professional Services, Call Centers, Complex Sales, Enterprise Software, Cloud Computing, Managed Services, Salesforce.com, Telecommunications, Account Management
Education
The University of Texas at Austin 1984 — 1988
Batchelor of Arts
inContact February 2015 - Present
Avaya February 2012 - February 2015
Co-nexus CXM January 2001 - January 2011
Skills
Direct Sales, Sales Management, Channel Management, Marketing Strategy, Contract Negotiations, Product Marketing..., Enterprise Sales, Sales Presentations, Technical Sales Support, Sales Operations, Channel Partners, Contract Negotiation, SaaS, Marketing Management, Call Center, Avaya, Solution Selling, VoIP, Selling, Marketing, Unified Communications, Start-ups, Professional Services, Call Centers, Complex Sales, Enterprise Software, Cloud Computing, Managed Services, Salesforce.com, Telecommunications, Account Management
Education
The University of Texas at Austin 1984 — 1988
Batchelor of Arts
Liz Carver Liz Carver's inContact Experience June 2014 - Present
Job WFO advocate focused on enhancing customer experience and business agility, while reducing costs
Industry Computer Software
Experience
inContact June 2014 - Present
Uptivity October 2010 - June 2014
Digitel September 2008 - October 2010
Phoenix Communications Group 2005 - 2007
ZeeWise 2004 - 2005
eOn Communications March 2003 - September 2004
eOn Communications 2003 - 2004
Systems Conversion LTD 1999 - 2001
Randstad 1996 - 1998
Cobb County Young Republicans 1994 - 1997
Skills
Salesforce.com, Unified Communications, Sales, Telecommunications, Workforce Management, CRM, Business Development, Solution Selling, Direct Sales, VoIP, Call Centers, Sales Management, Product Marketing, Avaya, Customer Satisfaction, Marketing, New Business Development, Vendor Management, Trade Shows, Managed Services, Call Center, Salesforce.com..., Enterprise Software, SaaS, Lead Generation, Account Management, Training, Sales Presentations, Channel, Cloud Computing, Business Networking, Sales Operations, Customer Experience, Recording, Cold Calling Experience, Customer Support, Entrepreneurship, Event Planning, Team Leadership, Marketing Communications, HR Consulting, Avaya Technologies
Education
Stephens College 1972 — 1976
inContact June 2014 - Present
Uptivity October 2010 - June 2014
Digitel September 2008 - October 2010
Phoenix Communications Group 2005 - 2007
ZeeWise 2004 - 2005
eOn Communications March 2003 - September 2004
eOn Communications 2003 - 2004
Systems Conversion LTD 1999 - 2001
Randstad 1996 - 1998
Cobb County Young Republicans 1994 - 1997
Skills
Salesforce.com, Unified Communications, Sales, Telecommunications, Workforce Management, CRM, Business Development, Solution Selling, Direct Sales, VoIP, Call Centers, Sales Management, Product Marketing, Avaya, Customer Satisfaction, Marketing, New Business Development, Vendor Management, Trade Shows, Managed Services, Call Center, Salesforce.com..., Enterprise Software, SaaS, Lead Generation, Account Management, Training, Sales Presentations, Channel, Cloud Computing, Business Networking, Sales Operations, Customer Experience, Recording, Cold Calling Experience, Customer Support, Entrepreneurship, Event Planning, Team Leadership, Marketing Communications, HR Consulting, Avaya Technologies
Education
Stephens College 1972 — 1976
Bill Robinson Bill Robinson's inContact Experience July 2012 - Present
Job Executive Vice President of Sales at inContact
Industry Information Technology and Services
Experience
inContact July 2012 - Present
Alfresco 2009 - 2011
HP Software 2008 - 2009
Witness Systems 2004 - 2007
Business Objects 1998 - 2003
Cognos 1996 - 1998
Group 1 Software 1991 - 1996
Triad Systems 1989 - 1991
Skills
Sales Process, Sales Operations, Channel Partners, Mergers, Marketing Management, Management, Enterprise Software, SaaS, Solution Selling, Cloud Computing, Sales Enablement, Professional Services, Business Intelligence, Salesforce.com, Business Alliances
Education
The University of Georgia 1985 — 1989
inContact July 2012 - Present
Alfresco 2009 - 2011
HP Software 2008 - 2009
Witness Systems 2004 - 2007
Business Objects 1998 - 2003
Cognos 1996 - 1998
Group 1 Software 1991 - 1996
Triad Systems 1989 - 1991
Skills
Sales Process, Sales Operations, Channel Partners, Mergers, Marketing Management, Management, Enterprise Software, SaaS, Solution Selling, Cloud Computing, Sales Enablement, Professional Services, Business Intelligence, Salesforce.com, Business Alliances
Education
The University of Georgia 1985 — 1989
Metta Driscoll's inContact Experience July 2007 - June 2008
Job Corporate Recruiter/University Relations Consultant at Zions Bancorporation
Industry Computer Software
Experience
Zions Bancorporation August 2013 - Present
Sutter Physician Services June 2012 - August 2013
SolutionStream April 2012 - July 2012
Medicity August 2008 - April 2012
inContact July 2007 - June 2008
Zions Bancorporation June 2006 - July 2007
Professional Recruiters October 2005 - July 2006
HRPG October 2003 - October 2005
Accelrys April 2001 - July 2003
Skills
Sourcing, Process Development, Onboarding, Interviewing, Benefits, Employee Benefits, Recruiting, Benefits Negotiation, Networking, Project Management, Financial Services, Applicant Tracking..., Interviews, Screening, Human Resources, Talent Management
Education
University of Utah 1984 — 1990
Bachelor of Arts, Art History
University of California, San Diego
HR Certificate
Zions Bancorporation August 2013 - Present
Sutter Physician Services June 2012 - August 2013
SolutionStream April 2012 - July 2012
Medicity August 2008 - April 2012
inContact July 2007 - June 2008
Zions Bancorporation June 2006 - July 2007
Professional Recruiters October 2005 - July 2006
HRPG October 2003 - October 2005
Accelrys April 2001 - July 2003
Skills
Sourcing, Process Development, Onboarding, Interviewing, Benefits, Employee Benefits, Recruiting, Benefits Negotiation, Networking, Project Management, Financial Services, Applicant Tracking..., Interviews, Screening, Human Resources, Talent Management
Education
University of Utah 1984 — 1990
Bachelor of Arts, Art History
University of California, San Diego
HR Certificate
Ben Tullis's inContact Experience April 2015 - September 2015
Job Software Engineer at Prime Acceptance Corp
Industry Computer Software
Experience
Prime Acceptance Corp September 2015 - Present
inContact April 2015 - September 2015
inContact June 2014 - April 2015
Intuitive IT April 2013 - June 2014
Piano Gallery March 2007 - April 2013
Cintas March 2006 - March 2007
Jensen Industries March 2004 - March 2006
Skills
C#, SQL, Java, Eclipse, C++, Web Services, jQuery, C, JavaScript, SaaS, Software Development, Quality Assurance, Agile Methodologies, OOP, XML, .NET, ASP.NET MVC, AJAX, JSON, CSS, Unix, Microsoft SQL Server, MySQL
Education
Oregon State University
Bachelors, Computer Science - Software Engineering, 4.0 GPA
Brigham Young University – Provo, UT
Bachelors, Psychology
Prime Acceptance Corp September 2015 - Present
inContact April 2015 - September 2015
inContact June 2014 - April 2015
Intuitive IT April 2013 - June 2014
Piano Gallery March 2007 - April 2013
Cintas March 2006 - March 2007
Jensen Industries March 2004 - March 2006
Skills
C#, SQL, Java, Eclipse, C++, Web Services, jQuery, C, JavaScript, SaaS, Software Development, Quality Assurance, Agile Methodologies, OOP, XML, .NET, ASP.NET MVC, AJAX, JSON, CSS, Unix, Microsoft SQL Server, MySQL
Education
Oregon State University
Bachelors, Computer Science - Software Engineering, 4.0 GPA
Brigham Young University – Provo, UT
Bachelors, Psychology
Andrea Allred's inContact Experience 2000 - 2002
Job Senior Database Administrator at Sorenson Communications
Industry Information Technology and Services
Experience
Sorenson Communications August 2015 - Present
Summit Materials March 2014 - July 2015
HealthEquity April 2013 - March 2014
Intermountain Healthcare January 2012 - April 2013
Rio Tinto September 2007 - January 2012
Granite School District February 2006 - September 2007
JPMorganChase August 2004 - February 2006
Del Sol January 2003 - August 2004
inContact 2000 - 2002
Skills
Quality Control, Public Speaking, Operational Planning, SQL, Microsoft SQL Server, Databases, T-SQL, Business Analysis, Project Management, Business Intelligence, Database Administration, Team Leadership, ITIL, Disaster Recovery, Agile Methodologies, SSRS, Servers, IT Management, ERP, SDLC, Oracle, .NET, Relational Databases, Testing, Troubleshooting, SQL Tuning, Access, SSIS, ETL, Data Modeling, Stored Procedures, Programming, Security, Cluster, CRM, Replication, Performance Tuning, Data Migration, Database Design, DTS, Visio, High Availability, Data Warehousing, Database Admin, Crystal Reports, SharePoint, IIS, HTML
Education
Salt Lake Community College 1997 — 1998
Associate of Science (AS)
Sorenson Communications August 2015 - Present
Summit Materials March 2014 - July 2015
HealthEquity April 2013 - March 2014
Intermountain Healthcare January 2012 - April 2013
Rio Tinto September 2007 - January 2012
Granite School District February 2006 - September 2007
JPMorganChase August 2004 - February 2006
Del Sol January 2003 - August 2004
inContact 2000 - 2002
Skills
Quality Control, Public Speaking, Operational Planning, SQL, Microsoft SQL Server, Databases, T-SQL, Business Analysis, Project Management, Business Intelligence, Database Administration, Team Leadership, ITIL, Disaster Recovery, Agile Methodologies, SSRS, Servers, IT Management, ERP, SDLC, Oracle, .NET, Relational Databases, Testing, Troubleshooting, SQL Tuning, Access, SSIS, ETL, Data Modeling, Stored Procedures, Programming, Security, Cluster, CRM, Replication, Performance Tuning, Data Migration, Database Design, DTS, Visio, High Availability, Data Warehousing, Database Admin, Crystal Reports, SharePoint, IIS, HTML
Education
Salt Lake Community College 1997 — 1998
Associate of Science (AS)
Mark Ligi's inContact Experience May 2014 - Present
Job Sr. Product Manager at inContact
Industry Telecommunications
Experience
inContact May 2014 - Present
M&L International, LLC January 2013 - May 2014
Siemens Enterprise Communications April 2007 - December 2012
SER 2007 - 2010
MLNUSA 2003 - 2007
Skills
SDLC, Banking, Vendor Management, Software Development, SQL, Project Management, Loans, Access, Data Analysis, Loss Mitigation, Mortgage Servicing, Risk Management, VB.NET, Strategic Planning, Account Management, Team Building, Business Development, Mortgage Banking, Call Centers, Business Analysis, Call Center..., Process Improvement, HTML, Mortgage Lending, Professional Services, Business Strategy, Strategic Partnerships, Analysis, Loan Origination, Management, Leadership, SharePoint, CTI, Cloud Computing
Education
The University of Connecticut 1988 — 1992
Bachelor of Arts (B.A.), Economics
inContact May 2014 - Present
M&L International, LLC January 2013 - May 2014
Siemens Enterprise Communications April 2007 - December 2012
SER 2007 - 2010
MLNUSA 2003 - 2007
Skills
SDLC, Banking, Vendor Management, Software Development, SQL, Project Management, Loans, Access, Data Analysis, Loss Mitigation, Mortgage Servicing, Risk Management, VB.NET, Strategic Planning, Account Management, Team Building, Business Development, Mortgage Banking, Call Centers, Business Analysis, Call Center..., Process Improvement, HTML, Mortgage Lending, Professional Services, Business Strategy, Strategic Partnerships, Analysis, Loan Origination, Management, Leadership, SharePoint, CTI, Cloud Computing
Education
The University of Connecticut 1988 — 1992
Bachelor of Arts (B.A.), Economics
Dan Cramer's inContact Experience May 2006 - March 2010
Job Area Sales Director at LiveVox
Industry Telecommunications
Experience
LiveVox September 2013 - December 2014
Mitel Networks September 2011 - May 2013
inContact May 2006 - March 2010
Nortel Networks April 1997 - May 2001
Atria Software August 1993 - April 1997
Data General Corporation May 1988 - June 1993
Tektronix Corporation January 1984 - April 1988
Skills
SaaS, CRM, VoIP, Call Centers, Account Management, Business Development, Management, Sales, ACD, Solution Selling, Cloud Computing, Salesforce.com, Enterprise Software, Unified Communications, Telecommunications, Professional Services, Managed Services, Leadership, Sales Process, Channel Partners, Consulting, Cross-functional Team..., Vendor Management, Call Center, Selling, Direct Sales, Wireless, IVR
Education
Purdue University 1978 — 1984
LiveVox September 2013 - December 2014
Mitel Networks September 2011 - May 2013
inContact May 2006 - March 2010
Nortel Networks April 1997 - May 2001
Atria Software August 1993 - April 1997
Data General Corporation May 1988 - June 1993
Tektronix Corporation January 1984 - April 1988
Skills
SaaS, CRM, VoIP, Call Centers, Account Management, Business Development, Management, Sales, ACD, Solution Selling, Cloud Computing, Salesforce.com, Enterprise Software, Unified Communications, Telecommunications, Professional Services, Managed Services, Leadership, Sales Process, Channel Partners, Consulting, Cross-functional Team..., Vendor Management, Call Center, Selling, Direct Sales, Wireless, IVR
Education
Purdue University 1978 — 1984
Dennis Struble's inContact Experience 2013 - Present
Job at inContact
Industry Computer Software
Experience
inContact 2013 - Present
Transcend Products February 2010 - July 2013
Empirix, Inc. December 1998 - December 2008
Empirix, Inc. December 1996 - December 1998
Intermetrics 1975 - 1996
Skills
Unix, C, Integration, VoIP, Cloud Computing, Linux, Telecommunications, H.323, Web Services, Network Architecture, Programming, Windows, Product Management, Perl, C++, SIP, Software Development, SQL, Product Development, SaaS, OSPF, Professional Services, Android, Testing, C#, TCL, Python, Management
Education
University of California, Los Angeles 1968 — 1970
MS, Computer Science
Yale University 1964 — 1968
BS, Biochemistry
inContact 2013 - Present
Transcend Products February 2010 - July 2013
Empirix, Inc. December 1998 - December 2008
Empirix, Inc. December 1996 - December 1998
Intermetrics 1975 - 1996
Skills
Unix, C, Integration, VoIP, Cloud Computing, Linux, Telecommunications, H.323, Web Services, Network Architecture, Programming, Windows, Product Management, Perl, C++, SIP, Software Development, SQL, Product Development, SaaS, OSPF, Professional Services, Android, Testing, C#, TCL, Python, Management
Education
University of California, Los Angeles 1968 — 1970
MS, Computer Science
Yale University 1964 — 1968
BS, Biochemistry
James Dunleavy's inContact Experience December 2013 - Present
Job Sr. Sales Engineer at inContact Customer Advocate with focus on Cloud/SaaS Solutions Engineering and Enablement
Industry Computer Hardware
Experience
inContact December 2013 - Present
Morgan Stanley Smith Barney April 2011 - Present
Webhouse, Inc. February 2007 - July 2011
Weill Cornell Medical College 2002 - 2003
Weill Cornell Medical College 2001 - 2003
Skills
NetApp, Storage, Disaster Recovery, SAN, High Availability, Unix
Education
University of Delaware 1994 — 1998
inContact December 2013 - Present
Morgan Stanley Smith Barney April 2011 - Present
Webhouse, Inc. February 2007 - July 2011
Weill Cornell Medical College 2002 - 2003
Weill Cornell Medical College 2001 - 2003
Skills
NetApp, Storage, Disaster Recovery, SAN, High Availability, Unix
Education
University of Delaware 1994 — 1998
Steve Bosco's inContact Experience 2015 - Present
Job District Sales Manager at inContact
Industry Computer Software
Experience
inContact 2015 - Present
NICE Systems Inc 2002 - 2014
Witness Systems 2001 - 2003
Cisco 2000 - 2001
Aspect Software 1996 - 2000
Skills
Enterprise Software, Direct Sales, Security, SaaS, Solution Selling, Channel, Sales Management, Professional Services, Team Leadership, Sales, Speech Analytics, Strategic Partnerships, Go-to-market Strategy, VoIP, Selling, Cloud Computing, Call Centers, Telephony, Analytics, Channel Partners, Salesforce.com, Contract Negotiation, Product Management, Unified Communications, Pre-sales, Managed Services, Sales Process, Telecommunications, CRM, Software Industry, Start-ups, Business Alliances, Integration, Management, Business Development, Account Management, Strategy, Sales Operations, Lead Generation, Sales Presentations, International Sales, New Business Development, Cloud Applications, Private Cloud, Cloud Security, Sales Enablement, Leadership, Networking
Education
Salem State College
inContact 2015 - Present
NICE Systems Inc 2002 - 2014
Witness Systems 2001 - 2003
Cisco 2000 - 2001
Aspect Software 1996 - 2000
Skills
Enterprise Software, Direct Sales, Security, SaaS, Solution Selling, Channel, Sales Management, Professional Services, Team Leadership, Sales, Speech Analytics, Strategic Partnerships, Go-to-market Strategy, VoIP, Selling, Cloud Computing, Call Centers, Telephony, Analytics, Channel Partners, Salesforce.com, Contract Negotiation, Product Management, Unified Communications, Pre-sales, Managed Services, Sales Process, Telecommunications, CRM, Software Industry, Start-ups, Business Alliances, Integration, Management, Business Development, Account Management, Strategy, Sales Operations, Lead Generation, Sales Presentations, International Sales, New Business Development, Cloud Applications, Private Cloud, Cloud Security, Sales Enablement, Leadership, Networking
Education
Salem State College
Jeremy Stroup, MSTC, PMP®'s inContact Experience March 2014 - Present
Job Senior Cloud Release Manager, Data Scientist in training, MS Predictive Analytics candidate, MS Tech Commercialization
Industry Program Development
Experience
inContact March 2014 - Present
Skills
Program Management, Cloud Computing, Cross-functional Team..., Enterprise Software, Storage, Integration, SaaS, Testing, Software Project..., Product Management, Agile Methodologies, Project Management, PMP, IT Strategy, Virtualization, Software Development, Leadership, Hardware, Business Intelligence, Business Strategy, IT Management, Project Portfolio..., SDLC, Scrum, SAN, Pre-sales, Business Process, System Architecture, Quality Assurance, Process Improvement, Business Development, Data Center, Hardware Development, Storage Area Networks, Storage Management, Compression, NAS, Requirements Analysis, Disaster Recovery, Solution Architecture, Predictive Analytics, Statistics, Relational Databases, Exploratory Data..., Linear Regression, R
Education
Northwestern University 2014 — 2016
Master of Science (MS) candidate, Predictive Analytics
The University of Texas at Austin - The Red McCombs School of Business 2002 — 2003
MS, Technology Commercialization
Utah State University - Jon M. Huntsman School of Business
BA, Management Information Systems
inContact March 2014 - Present
Skills
Program Management, Cloud Computing, Cross-functional Team..., Enterprise Software, Storage, Integration, SaaS, Testing, Software Project..., Product Management, Agile Methodologies, Project Management, PMP, IT Strategy, Virtualization, Software Development, Leadership, Hardware, Business Intelligence, Business Strategy, IT Management, Project Portfolio..., SDLC, Scrum, SAN, Pre-sales, Business Process, System Architecture, Quality Assurance, Process Improvement, Business Development, Data Center, Hardware Development, Storage Area Networks, Storage Management, Compression, NAS, Requirements Analysis, Disaster Recovery, Solution Architecture, Predictive Analytics, Statistics, Relational Databases, Exploratory Data..., Linear Regression, R
Education
Northwestern University 2014 — 2016
Master of Science (MS) candidate, Predictive Analytics
The University of Texas at Austin - The Red McCombs School of Business 2002 — 2003
MS, Technology Commercialization
Utah State University - Jon M. Huntsman School of Business
BA, Management Information Systems
Charles Coulter's inContact Experience October 2011 - January 2012
Job Business Analyst (NERC CIP/FISMA) , CISSP at VanderHouwen & Associates
Industry Computer & Network Security
Experience
VanderHouwen & Associates September 2014 - Present
VanderHouwen & Associates August 2012 - September 2014
inContact October 2011 - January 2012
Western Electricity Coordinating Council (WECC) November 2009 - June 2011
ISACA, ISSA 1995 - 2011
AP Professionals June 2008 - December 2008
Anitian Enterprise Security April 2008 - June 2008
Legacy Health Systems November 2007 - January 2008
The Standard March 2003 - September 2007
The Standard December 1995 - September 2007
Skills
aicpa, CISM, IT Audit, HIPAA, Firewalls, Change Management, Auditing, ITIL, Identity Management, Information Security, Information Technology, PMP, Program Management, Project Management, SAS70, Sarbanes-Oxley Act, Security Audits, Security Awareness, Training, Unix, Security
Education
University of Portland 1976 — 1978
BA, Political Science
Portland State University 1973 — 1978
studied for:, Political Science, Urban Studies, and Public Administration
VanderHouwen & Associates September 2014 - Present
VanderHouwen & Associates August 2012 - September 2014
inContact October 2011 - January 2012
Western Electricity Coordinating Council (WECC) November 2009 - June 2011
ISACA, ISSA 1995 - 2011
AP Professionals June 2008 - December 2008
Anitian Enterprise Security April 2008 - June 2008
Legacy Health Systems November 2007 - January 2008
The Standard March 2003 - September 2007
The Standard December 1995 - September 2007
Skills
aicpa, CISM, IT Audit, HIPAA, Firewalls, Change Management, Auditing, ITIL, Identity Management, Information Security, Information Technology, PMP, Program Management, Project Management, SAS70, Sarbanes-Oxley Act, Security Audits, Security Awareness, Training, Unix, Security
Education
University of Portland 1976 — 1978
BA, Political Science
Portland State University 1973 — 1978
studied for:, Political Science, Urban Studies, and Public Administration
Jason DelRio's inContact Experience June 2013 - December 2013
Job Sundance Institute
Industry Entertainment
Experience
inContact June 2013 - December 2013
CompuCom/GE Healthcare January 2006 - January 2012
Advanced Web Offset April 2004 - February 2006
Cell Phones Plus, LLC January 2000 - January 2004
Skills
Active Directory, Servers, VMware, Windows Server, Microsoft Exchange, Disaster Recovery, Citrix, System Administration, DHCP, DNS, Troubleshooting, Windows 7, Norton Ghost, ITIL, Computer Hardware, HP, VPN, Hardware, Software Installation
Education
Palomar College
inContact June 2013 - December 2013
CompuCom/GE Healthcare January 2006 - January 2012
Advanced Web Offset April 2004 - February 2006
Cell Phones Plus, LLC January 2000 - January 2004
Skills
Active Directory, Servers, VMware, Windows Server, Microsoft Exchange, Disaster Recovery, Citrix, System Administration, DHCP, DNS, Troubleshooting, Windows 7, Norton Ghost, ITIL, Computer Hardware, HP, VPN, Hardware, Software Installation
Education
Palomar College
Bradley Reese's inContact Experience 2003 - 2004
Job Realtor @ Miramar at the Marketplace
Industry Real Estate
Experience
Miramar International January 2012 - Present
inContact 2003 - 2004
Education
Point Loma Nazarene University 1985 — 1990
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Miramar International January 2012 - Present
inContact 2003 - 2004
Education
Point Loma Nazarene University 1985 — 1990
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Lee Hester's inContact Experience September 2011 - June 2014
Job Senior Software Engineer at Jane.com
Industry Computer Software
Experience
Jane.com July 2014 - Present
inContact September 2011 - June 2014
NetSteps September 2010 - September 2011
SBC Advertising February 2009 - September 2010
TDCI June 2006 - February 2009
Public Utilities Commission of Ohio 2006 - 2006
Skills
.NET, ASP.NET MVC, Visual Studio, ASP.NET, WCF, jQuery, Agile Methodologies, SQL, JavaScript, C#, Programming, CSS, MVC, HTML, TFS, T-SQL, IIS, Microsoft SQL Server, LINQ, WPF, AJAX, Software Development, Scrum, Web Services, Web Applications, XML, Software Engineering, REST, Subversion
Education
The Ohio State University 2001 — 2006
B.S., Computer Science and Engineering
Mansfield Senior High 1997 — 2001
Jane.com July 2014 - Present
inContact September 2011 - June 2014
NetSteps September 2010 - September 2011
SBC Advertising February 2009 - September 2010
TDCI June 2006 - February 2009
Public Utilities Commission of Ohio 2006 - 2006
Skills
.NET, ASP.NET MVC, Visual Studio, ASP.NET, WCF, jQuery, Agile Methodologies, SQL, JavaScript, C#, Programming, CSS, MVC, HTML, TFS, T-SQL, IIS, Microsoft SQL Server, LINQ, WPF, AJAX, Software Development, Scrum, Web Services, Web Applications, XML, Software Engineering, REST, Subversion
Education
The Ohio State University 2001 — 2006
B.S., Computer Science and Engineering
Mansfield Senior High 1997 — 2001
Jeff Karas's inContact Experience March 2013 - August 2013
Job Director, Product Management at Genesys
Industry Telecommunications
Experience
Genesys August 2013 - Present
inContact March 2013 - August 2013
Genesys April 2004 - March 2013
Genesys Telecommunications April 2004 - March 2013
PDF Solutions September 2002 - February 2004
Applied Materials October 1999 - December 2001
Applied Materials October 1995 - October 1999
NEC Electronics February 1994 - October 1995
Claircom Communications January 1993 - January 1994
US Army August 1986 - August 1990
Skills
Enterprise Software, Product Management, Go-to-market Strategy, Product Marketing, SaaS, Cloud Computing, User Experience, User Interaction, User Interface, Mobile Devices, Partner Management, Professional Services, Pre-sales, Sales Enablement, Strategic Partnerships, Product Lifecycle..., Unified Communications, Demand Generation, VoIP, Channel Partners, Solution Selling, Business Alliances, Mobile Technology, Solution Architecture, Integration, Cross-functional Team..., Mobile Applications, Sales Engineering, SIP, Start-ups, Telecommunications, CTI, Speech Recognition, IVR, Wireless, IP
Education
Stanford University
MS, Materials Science & Engineering
University of Washington
BS, Electrical Engineering
Genesys August 2013 - Present
inContact March 2013 - August 2013
Genesys April 2004 - March 2013
Genesys Telecommunications April 2004 - March 2013
PDF Solutions September 2002 - February 2004
Applied Materials October 1999 - December 2001
Applied Materials October 1995 - October 1999
NEC Electronics February 1994 - October 1995
Claircom Communications January 1993 - January 1994
US Army August 1986 - August 1990
Skills
Enterprise Software, Product Management, Go-to-market Strategy, Product Marketing, SaaS, Cloud Computing, User Experience, User Interaction, User Interface, Mobile Devices, Partner Management, Professional Services, Pre-sales, Sales Enablement, Strategic Partnerships, Product Lifecycle..., Unified Communications, Demand Generation, VoIP, Channel Partners, Solution Selling, Business Alliances, Mobile Technology, Solution Architecture, Integration, Cross-functional Team..., Mobile Applications, Sales Engineering, SIP, Start-ups, Telecommunications, CTI, Speech Recognition, IVR, Wireless, IP
Education
Stanford University
MS, Materials Science & Engineering
University of Washington
BS, Electrical Engineering
Poppy Moreno's inContact Experience October 2010 - Present
Job Desktop Support L2
Industry Computer Software
Experience
inContact October 2010 - Present
Robert B. Breeze Criminal Law April 2009 - June 2009
Symantec 2007 - 2008
Symantec 2004 - 2008
Altiris 2005 - 2007
Altiris 2004 - 2005
Sento 2003 - 2004
Convergys 2000 - 2003
The Regence Group 1999 - 2000
The Regence Group 1998 - 1999
Education
Utah Valley University 2007 — 2009
AAS, Computer Information Systems
Salt Lake Community College 1992 — 1994
AAS, Interpersonal and Organization Communication
inContact October 2010 - Present
Robert B. Breeze Criminal Law April 2009 - June 2009
Symantec 2007 - 2008
Symantec 2004 - 2008
Altiris 2005 - 2007
Altiris 2004 - 2005
Sento 2003 - 2004
Convergys 2000 - 2003
The Regence Group 1999 - 2000
The Regence Group 1998 - 1999
Education
Utah Valley University 2007 — 2009
AAS, Computer Information Systems
Salt Lake Community College 1992 — 1994
AAS, Interpersonal and Organization Communication
Amberly Thompson's inContact Experience March 2011 - Present
Job Intern at Global Consulting & Research (GlobeCoRe), Inc
Industry Media Production
Experience
Global Consulting & Research (GlobeCoRe), Inc September 2011 - Present
Just Us Girls Mentoring Program July 2011 - Present
InContact March 2011 - Present
TeaCup for Young Ladies February 2011 - Present
ChildCare Education Institute May 2010 - May 2011
Morris Visitor Publications June 2009 - October 2009
Education
North Carolina Agricultural and Technical State University 2005 — 2009
Bachelor of Science, Journalism & Mass Communication
Global Consulting & Research (GlobeCoRe), Inc September 2011 - Present
Just Us Girls Mentoring Program July 2011 - Present
InContact March 2011 - Present
TeaCup for Young Ladies February 2011 - Present
ChildCare Education Institute May 2010 - May 2011
Morris Visitor Publications June 2009 - October 2009
Education
North Carolina Agricultural and Technical State University 2005 — 2009
Bachelor of Science, Journalism & Mass Communication
Neeraj Sen's inContact Experience 2010 - 2011
Job Principal Consultant at Softrends
Industry Computer Software
Experience
Softrends 2011 - Present
Zinnov Mangement Consulting 2009 - Present
inContact 2010 - 2011
Kronos, Inc 2004 - 2009
Newmarket International 2001 - 2004
Neuvis/Rational/IBM 2000 - 2001
GTE Internetworking/BBN 1996 - 2000
Phoenix Technologies 1995 - 1996
Pitney Bowes 1987 - 1995
Wang Labs 1980 - 1987
Skills
Product Lifecycle..., Program Management, SaaS, Cross-functional Team..., Enterprise Software, SDLC, Product Management, Software Development, .NET, Strategy, Scrum, Start-ups, Project Management, Business Process, Management, Management Consulting, Process Improvement
Education
Northeastern University 1981 — 1983
MBA, Global Strategy
Texas Tech University 1976 — 1978
MSEE, Electrical Engineering, Computer Science
Softrends 2011 - Present
Zinnov Mangement Consulting 2009 - Present
inContact 2010 - 2011
Kronos, Inc 2004 - 2009
Newmarket International 2001 - 2004
Neuvis/Rational/IBM 2000 - 2001
GTE Internetworking/BBN 1996 - 2000
Phoenix Technologies 1995 - 1996
Pitney Bowes 1987 - 1995
Wang Labs 1980 - 1987
Skills
Product Lifecycle..., Program Management, SaaS, Cross-functional Team..., Enterprise Software, SDLC, Product Management, Software Development, .NET, Strategy, Scrum, Start-ups, Project Management, Business Process, Management, Management Consulting, Process Improvement
Education
Northeastern University 1981 — 1983
MBA, Global Strategy
Texas Tech University 1976 — 1978
MSEE, Electrical Engineering, Computer Science
DeMarkus Mack's inContact Experience February 2010 - August 2010
Job Vice President, Infrastructure, Global Storage and Backup at Markit
Industry Information Technology and Services
Experience
Markit June 2013 - Present
Vertafore August 2010 - June 2013
ProActive Business Solutions February 2008 - August 2012
inContact February 2010 - August 2010
All Star Technical Services 2009 - 2010
Think Cash 2008 - 2009
Fort Worth Transportation Authority January 2000 - November 2008
Skills
Microsoft Exchange, Disaster Recovery, Servers, VMware ESX, Switches, Cluster, Active Directory, Data Center, VMware, DNS, Cisco Technologies, vSphere, Storage Area Networks, HP, Storage, Group Policy
Education
University of Phoenix 2002 — 2005
BS, Business Management
Education America 2000 — 2001
AAS, Computer Network Technology
Tarrant County College
Markit June 2013 - Present
Vertafore August 2010 - June 2013
ProActive Business Solutions February 2008 - August 2012
inContact February 2010 - August 2010
All Star Technical Services 2009 - 2010
Think Cash 2008 - 2009
Fort Worth Transportation Authority January 2000 - November 2008
Skills
Microsoft Exchange, Disaster Recovery, Servers, VMware ESX, Switches, Cluster, Active Directory, Data Center, VMware, DNS, Cisco Technologies, vSphere, Storage Area Networks, HP, Storage, Group Policy
Education
University of Phoenix 2002 — 2005
BS, Business Management
Education America 2000 — 2001
AAS, Computer Network Technology
Tarrant County College
Walter Steadman's inContact Experience December 2013 - Present
Job Sr Network Engineer at inContact
Industry Information Technology and Services
Experience
inContact December 2013 - Present
Oracle August 2011 - December 2013
Oracle October 2006 - August 2011
United States Army 2000 - 2005
Skills
Enterprise Architecture, High Availability, Unix, ITIL, SQL, Integration, Virtualization, Linux, Security, Disaster Recovery, Cisco Technologies, VPN, Telecommunications, Servers, Troubleshooting, VoIP, Oracle Application..., Routers, TCP/IP, Data Center, Network Security, Firewalls, DNS, Network Administration, Switches, Network Design, Routing, Network Architecture, CCNA, IT Management
Education
Texas A&M University–Central Texas 2011 — 2015
BS, Computer Information Systems
Texas A&M Central Texas 2010 — 2013
Bachelor of Science (B.S.) (Spring 2015 Graduation Date), Computer Information Systems - Networking & Management
inContact December 2013 - Present
Oracle August 2011 - December 2013
Oracle October 2006 - August 2011
United States Army 2000 - 2005
Skills
Enterprise Architecture, High Availability, Unix, ITIL, SQL, Integration, Virtualization, Linux, Security, Disaster Recovery, Cisco Technologies, VPN, Telecommunications, Servers, Troubleshooting, VoIP, Oracle Application..., Routers, TCP/IP, Data Center, Network Security, Firewalls, DNS, Network Administration, Switches, Network Design, Routing, Network Architecture, CCNA, IT Management
Education
Texas A&M University–Central Texas 2011 — 2015
BS, Computer Information Systems
Texas A&M Central Texas 2010 — 2013
Bachelor of Science (B.S.) (Spring 2015 Graduation Date), Computer Information Systems - Networking & Management
Greg Ayers's inContact Experience March 2009 - Present
Job CFO at inContact
Industry Computer Software
Experience
inContact March 2009 - Present
TopTier Software 2000 - 2002
Skills
SaaS, Salesforce.com, Call Center, Cloud Computing, New Business Development, Private Equity, Call Centers, CRM, Telecommunications, Enterprise Software, Revenue Recognition, Management, Due Diligence, Professional Services, Business Strategy, Start-ups, Mergers & Acquisitions, Strategic Partnerships, Executive Management, Strategy
Education
Stetson University 1979 — 1983
BBA - Accounting, Accounting and Business/Management
Stetson University
BBA - Accounting, Accounting
inContact March 2009 - Present
TopTier Software 2000 - 2002
Skills
SaaS, Salesforce.com, Call Center, Cloud Computing, New Business Development, Private Equity, Call Centers, CRM, Telecommunications, Enterprise Software, Revenue Recognition, Management, Due Diligence, Professional Services, Business Strategy, Start-ups, Mergers & Acquisitions, Strategic Partnerships, Executive Management, Strategy
Education
Stetson University 1979 — 1983
BBA - Accounting, Accounting and Business/Management
Stetson University
BBA - Accounting, Accounting
Heidi Carpenter's inContact Experience January 2015 - Present
Job Inside Partner Manager at InContact
Industry Telecommunications
Experience
inContact January 2015 - Present
ShoreTel August 2014 - January 2015
LifeSize, A division of Logitech November 2013 - August 2014
LifeSize Communications July 2009 - November 2013
LifeSize Communications, a Division of Logitech 2008 - July 2010
URS Corporation August 2007 - October 2008
FIRST LEVEL TECHNOLOGY - Subsidiary of NCR, Inc 2006 - 2007
Skills
Salesforce.com, Account Management, Video Conferencing, Excel, Solution Selling, Unified Communications, Channel Management, Sales Support, Channel, Channel Sales, Sales Enablement, Sales Operations, Channel Partners, Forecasting, Sales Process, Sales, Managed Services, Strategic Partnerships, Partner Management, Demand Generation, Lead Generation, Sales Presentations, B2B, Selling Skills, Sales Management, CRM, Key Account Management, Resellers, Business Development, New Business Development, LifeSize Video..., Customer Satisfaction, Selling, Leadership, SaaS, Go-to-market Strategy, Cloud Computing, Networking, Direct Sales, Management, VoIP
Education
The University of Texas at Austin 1995 — 1998
BS, Education/Business
inContact January 2015 - Present
ShoreTel August 2014 - January 2015
LifeSize, A division of Logitech November 2013 - August 2014
LifeSize Communications July 2009 - November 2013
LifeSize Communications, a Division of Logitech 2008 - July 2010
URS Corporation August 2007 - October 2008
FIRST LEVEL TECHNOLOGY - Subsidiary of NCR, Inc 2006 - 2007
Skills
Salesforce.com, Account Management, Video Conferencing, Excel, Solution Selling, Unified Communications, Channel Management, Sales Support, Channel, Channel Sales, Sales Enablement, Sales Operations, Channel Partners, Forecasting, Sales Process, Sales, Managed Services, Strategic Partnerships, Partner Management, Demand Generation, Lead Generation, Sales Presentations, B2B, Selling Skills, Sales Management, CRM, Key Account Management, Resellers, Business Development, New Business Development, LifeSize Video..., Customer Satisfaction, Selling, Leadership, SaaS, Go-to-market Strategy, Cloud Computing, Networking, Direct Sales, Management, VoIP
Education
The University of Texas at Austin 1995 — 1998
BS, Education/Business
Ken O'Donnell's inContact Experience March 2009 - Present
Job Vice President of Sales (Central Region) at inContact
Industry Information Technology and Services
Experience
inContact March 2009 - Present
Co-Nexus 2006 - 2009
Lexis Nexis 2003 - 2006
Skills
Sales Management..., Call Centers, Solution Selling, Enterprise Software, Managed Services, Salesforce.com, Direct Sales, Channel Partners, Sales, Unified Communications, SaaS
Education
Texas A&M University 1985 — 1989
Bachelor of Science (BS)
inContact March 2009 - Present
Co-Nexus 2006 - 2009
Lexis Nexis 2003 - 2006
Skills
Sales Management..., Call Centers, Solution Selling, Enterprise Software, Managed Services, Salesforce.com, Direct Sales, Channel Partners, Sales, Unified Communications, SaaS
Education
Texas A&M University 1985 — 1989
Bachelor of Science (BS)
Keith Gillis's inContact Experience March 2014 - Present
Job Building Better Software Faster
Industry Religious Institutions
Experience
inContact March 2014 - Present
Electronic Arts July 2011 - October 2013
LDS Church December 2002 - July 2011
JDA Software Inc. February 1999 - December 2002
Web Emporium LLC April 1998 - February 1999
SABRE Technology Solutions May 1996 - April 1998
Connectware Inc. March 1993 - May 1996
E-Systems January 1988 - March 1993
Skills
Scrum, Software Development, Web Applications, Team Building, Agile Methodologies, REST, Software Engineering, Software Design, XML, Testing, Software Project..., Java, Web Services, SDLC, Java Enterprise Edition, Tomcat
Education
Texas A&M University-Commerce 1989 — 1992
MS, Computer Science
New Mexico State University 1984 — 1987
BS, Computer Science
inContact March 2014 - Present
Electronic Arts July 2011 - October 2013
LDS Church December 2002 - July 2011
JDA Software Inc. February 1999 - December 2002
Web Emporium LLC April 1998 - February 1999
SABRE Technology Solutions May 1996 - April 1998
Connectware Inc. March 1993 - May 1996
E-Systems January 1988 - March 1993
Skills
Scrum, Software Development, Web Applications, Team Building, Agile Methodologies, REST, Software Engineering, Software Design, XML, Testing, Software Project..., Java, Web Services, SDLC, Java Enterprise Edition, Tomcat
Education
Texas A&M University-Commerce 1989 — 1992
MS, Computer Science
New Mexico State University 1984 — 1987
BS, Computer Science
Spencer Ames's inContact Experience August 2013 - Present
Job InContact
Industry Information Technology and Services
Experience
inContact August 2013 - Present
Saint Luke's Health System December 2010 - August 2013
Skills
Access, ITIL, Integration, Management, Process Improvement, Requirements Analysis, SharePoint, Software Documentation, Visio
Education
Park University 2001 — 2008
BS, Management of Information Systems
inContact August 2013 - Present
Saint Luke's Health System December 2010 - August 2013
Skills
Access, ITIL, Integration, Management, Process Improvement, Requirements Analysis, SharePoint, Software Documentation, Visio
Education
Park University 2001 — 2008
BS, Management of Information Systems
Lyle May's inContact Experience March 2015 - Present
Job Systems Architect at inContact
Industry Computer Software
Experience
inContact March 2015 - Present
Royal Bank of Scotland August 2012 - March 2015
Ellucian November 2003 - June 2012
SCT November 2001 - November 2003
Campus Pipeline August 1998 - October 2003
Skills
Linux, Windows, Solaris, DHCP, VMware ESX, vSphere, TCP/IP, Bash, Unix Shell Scripting, VB Script, DNS, Databases, SQL, Operating Systems, Firewalls, Virtualization, VMware, System Administration, Servers, Disaster Recovery, Windows Server, Red Hat Linux, VMware Infrastructure, Linux System..., Data Center, IT Management, System Deployment, Cluster, Infrastructure, Troubleshooting
Education
Weber State University 1990 — 1994
Bachelors, Electrical Engineering Technology
Salt Lake Community College 1986 — 1989
Associate of Science (A.S.), Electronics Technology
inContact March 2015 - Present
Royal Bank of Scotland August 2012 - March 2015
Ellucian November 2003 - June 2012
SCT November 2001 - November 2003
Campus Pipeline August 1998 - October 2003
Skills
Linux, Windows, Solaris, DHCP, VMware ESX, vSphere, TCP/IP, Bash, Unix Shell Scripting, VB Script, DNS, Databases, SQL, Operating Systems, Firewalls, Virtualization, VMware, System Administration, Servers, Disaster Recovery, Windows Server, Red Hat Linux, VMware Infrastructure, Linux System..., Data Center, IT Management, System Deployment, Cluster, Infrastructure, Troubleshooting
Education
Weber State University 1990 — 1994
Bachelors, Electrical Engineering Technology
Salt Lake Community College 1986 — 1989
Associate of Science (A.S.), Electronics Technology
Seth George's inContact Experience January 1998 - May 2003
Job Director of Business Development Spring2 Technologies
Industry Information Technology and Services
Experience
Spring2 Technologies January 2014 - Present
Spring2 Technologies May 2011 - January 2014
Spring2 Technologies March 2008 - May 2011
Volvo Financial Services May 2003 - March 2008
inContact January 1998 - May 2003
Skills
Microsoft Dynamics, Integration, Microsoft SQL Server, Accounting, Business Intelligence, Business Analysis, Software Implementation, SaaS, Enterprise Software, ERP, CRM, .NET, SharePoint, Microsoft CRM, Software Development, Consulting, SQL, Project Management
Education
University of Utah
Bachelor of Business Administration (BBA)
Salt Lake Community College
Associates in General Education
Spring2 Technologies January 2014 - Present
Spring2 Technologies May 2011 - January 2014
Spring2 Technologies March 2008 - May 2011
Volvo Financial Services May 2003 - March 2008
inContact January 1998 - May 2003
Skills
Microsoft Dynamics, Integration, Microsoft SQL Server, Accounting, Business Intelligence, Business Analysis, Software Implementation, SaaS, Enterprise Software, ERP, CRM, .NET, SharePoint, Microsoft CRM, Software Development, Consulting, SQL, Project Management
Education
University of Utah
Bachelor of Business Administration (BBA)
Salt Lake Community College
Associates in General Education
Douglas Bauer's inContact Experience August 2002 - Present
Job Director Credit, Collections & Revenue Protection (Fraud detection) at inContact, Inc.
Industry Telecommunications
Experience
inContact August 2002 - Present
GE Capital 1996 - 1997
Citigroup 1985 - 1995
Education
University of Denver 1982 — 1991
MBA, Business
University of Colorado Denver
Bachelor of Arts - Political Science, Business, English and Political Science
inContact August 2002 - Present
GE Capital 1996 - 1997
Citigroup 1985 - 1995
Education
University of Denver 1982 — 1991
MBA, Business
University of Colorado Denver
Bachelor of Arts - Political Science, Business, English and Political Science
Louis Duke's inContact Experience March 2015 - Present
Job NOC Engineer II at inContact
Industry Information Technology and Services
Experience
inContact March 2015 - Present
inContact May 2014 - March 2015
University of Rochester Medical Center December 2011 - May 2014
Rochester Institute of Technology November 2010 - December 2011
Rochester Institute of Technology December 2009 - February 2010
Rochester Institute of Technology June 2008 - December 2009
Skills
Technical Support, Network Administration, Help Desk Support, Administration, System Administration, Account Management, Wireless Networking, Troubleshooting, Windows System..., OS X, Computer Hardware, Active Directory, Computer Repair, Shell Scripting, Perl, Awk, Bash, Grep, Java, C++, Linux, Unix, VoIP, HTML, XHTML, XML, CSS, UML, Citrix, VPN, CVS, MySQL, DNS, DHCP, Wireshark
Education
Rochester Institute of Technology 2008 — 2010
BS, Information Technology
Rochester Institute of Technology 2002 — 2008
AAS, Computing and Information Technology
inContact March 2015 - Present
inContact May 2014 - March 2015
University of Rochester Medical Center December 2011 - May 2014
Rochester Institute of Technology November 2010 - December 2011
Rochester Institute of Technology December 2009 - February 2010
Rochester Institute of Technology June 2008 - December 2009
Skills
Technical Support, Network Administration, Help Desk Support, Administration, System Administration, Account Management, Wireless Networking, Troubleshooting, Windows System..., OS X, Computer Hardware, Active Directory, Computer Repair, Shell Scripting, Perl, Awk, Bash, Grep, Java, C++, Linux, Unix, VoIP, HTML, XHTML, XML, CSS, UML, Citrix, VPN, CVS, MySQL, DNS, DHCP, Wireshark
Education
Rochester Institute of Technology 2008 — 2010
BS, Information Technology
Rochester Institute of Technology 2002 — 2008
AAS, Computing and Information Technology
Garrett Felske's inContact Experience July 2010 - Present
Job at inContact
Industry Information Technology and Services
Experience
inContact July 2010 - Present
Skills
Salesforce.com..., Process Improvement, Sales, CRM, Team Leadership, Solution Selling, Management, Leadership, Account Management, Telecommunications, Training, Salesforce.com...
Education
The Ohio State University 2009 — 2014
Bachelor’s Degree, Family and Consumer Sciences/Human Sciences
inContact July 2010 - Present
Skills
Salesforce.com..., Process Improvement, Sales, CRM, Team Leadership, Solution Selling, Management, Leadership, Account Management, Telecommunications, Training, Salesforce.com...
Education
The Ohio State University 2009 — 2014
Bachelor’s Degree, Family and Consumer Sciences/Human Sciences
Don Fountaine's inContact Experience March 2015 - Present
Job Sr. Manager Systems Administration at inContact
Industry Computer Software
Experience
inContact March 2015 - Present
inContact August 2006 - March 2015
UCN/inContact, Inc. January 2005 - August 2006
McLeodUSA 2003 - 2005
Education
Weber State University 2003 — 2004
Bachelor of Science, Computer Science
Salt Lake Community College 2001 — 2003
Associate of Science, Computer Information Systems
inContact March 2015 - Present
inContact August 2006 - March 2015
UCN/inContact, Inc. January 2005 - August 2006
McLeodUSA 2003 - 2005
Education
Weber State University 2003 — 2004
Bachelor of Science, Computer Science
Salt Lake Community College 2001 — 2003
Associate of Science, Computer Information Systems
Ben Stechschulte's inContact Experience June 2015 - August 2015
Job Student at University of Dayton
Industry
Experience
inContact June 2015 - August 2015
Education
University of Dayton 2013 — 2017
inContact June 2015 - August 2015
Education
University of Dayton 2013 — 2017
Hewlett-Packard
SAP
Symantec
Intuit
HP
salesforce.com
Bloomberg LP
Autodesk