Independence Blue Cross
Industry: Health insurance company
DescriptionIndependence Blue Cross is a health insurer based in Philadelphia, Pennsylvania, in the United States. Independence is the largest health insurer in the Philadelphia area, serving more than two million people in the region and seven million nationwide. CEO: Daniel J. Hilferty (15 Dec 2010–) Headquarters: Philadelphia, Pennsylvania, United States Founded: 1938 Subsidiaries: AmeriHealth, AmeriHealth Caritas, Parent organization: AmeriHealth, Inc.
Independence Blue Cross List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Independence Blue Cross. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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3,703 Independence Blue Cross employees in database. Find out everything there's to know about Independence Blue Cross employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Independence Blue Cross Employees
TE Connectivity June 2015 - Present
Bentley Systems October 2014 - May 2015
Villanova University August 2013 - May 2015
The Dow Chemical Company May 2014 - August 2014
Preferred Sands July 2013 - April 2014
Target May 2011 - July 2013
Target June 2009 - May 2011
Independence Blue Cross May 2008 - August 2008
Skills
Employee Engagement, Recruiting, Human Resources, Analysis, Employee Benefits, Logistics, Leadership, Performance Management, Strategic Planning, Collaboration, Human Resource..., Staffing Plans, Marketing, Employee Relations, Budgets, Payroll, Customer Service, Sales, Retail, Training, Microsoft Office
Education
Villanova University 2013 — 2015
Master of Science (MS), Human Resources Development
Penn State University 2005 — 2009
Bachelor of Science, Marketing
Penn State University 2005 — 2009
Bachelor of Science, Health Policy and Administration
Vincera Surgery Center July 2013 - Present
Jefferson Outpatient Imaging September 2007 - July 2013
Independence Blue Cross February 2005 - September 2007
Thomas Jefferson University Hospitals April 2001 - February 2005
Skills
Customer Service, Medical Terminology, Microsoft Office, Organization, Health Insurance, HIPAA, Software Documentation, Managed Care, Healthcare, Hospitals
Education
Peirce College 1996 — 1999
Associate of Science (A.S.), Business Administration and Management, General
St Maria Goretti HS 1989 — 1993
AmeriHealth Caritas April 2014 - Present
Independence Blue Cross August 2013 - April 2014
Independence Blue Cross July 2008 - August 2013
City of Philadelphia July 2011 - November 2011
Skills
Call Center, Workforce Management, Team Building, Business Process..., Human Resources, Process Improvement, Quality Assurance, Technical Support, Call Centers, Contact Centers, Vendor Management, Forecasting, Management, Time Management, Leadership, Analysis, Training, Business Analysis, Customer Service, Data Analysis, Project Management, Strategic Planning, Health Insurance, Cross-functional Team...
Education
Peirce College 2014 — 2016
Bachelor of Science Business Administration (B.S.), Business Management Current GPA 3.06
Peirce College
Aetna February 2013 - Present
Cigna April 2012 - February 2013
Cigna September 2009 - April 2012
Independence Blue Cross March 2001 - August 2009
Independence Blue Cross March 1999 - March 2001
Independence Blue Cross March 1997 - March 1999
Skills
Data Analysis, Reporting & Analysis, Problem Solving, Quality Management, Auditing, Training, Solution Implementation, Leadership, Action Oriented, Cross-cultural..., Learning on the fly, Organization, Perseverance, Priority Setting, Time Management, HIPAA, Health Insurance, Team Building, Customer Oriented
Education
Peirce College 1999 — 2000
Bachelor of Science (BS), Business Administration and Management, General
Temple University 1995 — 1999
Business Administration and Management, General
Independence Blue Cross October 2013 - December 2013
Pathways PA 2007 - 2011
Walmart January 2004 - February 2007
Skills
Data Entry, Typing, Microsoft Office, Scanners, Office Equipment, Filing, retail, Cashiering, Teamwork, Retail, Research, Management, Outlook, Customer Service, Call Centers, Databases, Time Management, Microsoft Excel, Microsoft Word, Inventory Management, Training, Lotus Notes
Education
Peirce College 2012 — 2012
High School, Health Information Technology
LiquidHub March 2011 - Present
Independence Blue Cross April 2006 - March 2011
Independence Blue Cross April 2001 - April 2006
Independence Blue Cross November 1998 - April 2001
Independence Blue Cross February 1996 - November 1998
Skills
Java, Java Enterprise Edition, JavaScript, JMS, JSP, HTML, MDB, EJB, XML, Eclipse, Oracle, WebSphere MQ, Workflow, Process Modeling, CVS, PowerBuilder, Lotus Notes, Visio, Unix Shell Scripting, PHP, Healthcare Information..., Databases, PL/SQL, Software Development, JDBC, Struts, Core Java, Troubleshooting, Spring, SOAP, SQL, REST, Technical Support, Requirements Analysis, Software Documentation, Web Applications, Systems Analysis, Unix, Websphere, Servlets
Education
Temple University 1991 — 1995
Bachelor of Science (B.S.), Computer Science
Peirce College 1989 — 1991
Associate's degree, General Studies
Independence Blue Cross April 2015 - Present
Penn State University April 2013 - Present
Penn Mutual May 2014 - August 2014
Rittenhouse Electric Supply Company May 2011 - September 2013
TruMark Financial Credit Union 2009 - 2011
Skills
Insurance, Health Insurance, Life Insurance, Consulting, Finance, Stochastic Modeling, Microsoft Excel, Access, SAS, VBA, Quantitative Finance, Quantitative Investing, Mathematical Modeling, Applied Mathematics, R
Education
Penn State University 2011 — 2015
Bachelor of Science (BS), Risk Management / Actuarial Science, Minor in Statistics, 3.83
Health Partners Plans November 2014 - Present
Independence Blue Cross February 2007 - November 2014
Skills
Customer Service..., Training and Development, Implementation and..., Customer Escalation..., Professional Development, Impact and Root Cause..., Medicare Compliance, Reporting & Analysis, TPA Client Relationship, CMS 5-Star Rating System, Vendor Relationships, Medicare, Leadership, Staff Development, Health Insurance, Medicaid, Process Improvement, Business Analysis, Insurance, HIPAA, Call Centers, Program Management, Healthcare, Team Building, Vendor Management, Management, Managed Care
Education
Peirce College 2009 — 2014
Bachelor of Business Administration (BBA), Business Administration and Management, General
ACE Group June 2014 - Present
Independence Blue Cross June 2013 - August 2013
Hershey Entertainment & Resorts May 2012 - August 2013
Education
Penn State University 2010 — 2014
B.S. Actuarial Science, Minors in Economics and Statistics
Zenefits March 2015 - Present
Accolade, Inc. March 2013 - March 2015
Keller Williams Real Estate January 2012 - January 2013
Independence Blue Cross June 2009 - October 2010
Independence Blue Cross April 2007 - June 2009
Independence Blue Cross November 2001 - April 2007
Independence Blue Cross October 1999 - November 2001
Elizabeth Blackwell June 1999 - October 1999
Skills
Customer Service, Health Advocacy, Licensed Life & Health..., Health Insurance, Claims Resolution, Employee Benefits, Medical Coding, Medical Billing, Analysis, Research, Sales, Marketing, Healthcare
Education
University of Phoenix 2014 — 2015
Associate's Degree, Business Administration and Management, General
Peirce College 2009 — 2010
Business Administration and Management, General
Temple University Real Estate Institute 2003 — 2004
Certificate, Real Estate Fundamentals and Real Estate Practice.
Thompson Institute 1998 — 1999
Certificate, Medical Assistant and Medical Office Management
University of Phoenix
Bachelor of Applied Science (BASc), Health/Health Care Administration/Management
Aetna January 2014 - Present
Coventry Health Care September 2012 - December 2013
Independence Blue Cross July 2010 - August 2012
Benecon Group, Inc. July 2008 - May 2010
Education
Penn State University 2004 — 2008
Bachelor of Science, Actuarial Science
ROI Companies December 2011 - Present
The Children's Hospital of Philadelphia September 2007 - 2011
Independence Blue Cross 1988 - 2005
Skills
Client Relations,..., Marketing, HIPAA, Accounts Receivable, Medicare, Epic Systems, Healthcare, Vendor Management, Hospitals, Revenue Cycle, Leadership, Hospital Revenue Cycle, Managed Care, Contract Management, Healthcare Information..., Medical Billing, Medicaid, Customer Service, Invoicing, Business Analysis, Management, Business Process..., Healthcare Consulting, Process Improvement, Insurance, Healthcare Management, EMR, EHR, Healthcare Industry, Project Management, Health Insurance
Education
Penn State University 1978 — 1982
Bachelors Degree, Business Administration and Management, General
Tandigm Health September 2015 - Present
Tandigm Health September 2014 - Present
Independence Blue Cross November 2012 - September 2014
Independence Blue Cross October 2007 - September 2014
Skills
Health Insurance, Managed Care, Insurance, Healthcare, Network Development, Medicare, Provider Relations, HIPAA, PPO, Access, Process Improvement, Data Analysis, Outlook, Healthcare Management, Medicaid
Education
St. Joseph's University 2009 — 2011
Master, Health Administration
Penn State University 2002 — 2006
Bachelor of Science, Health Policy and Administration
Independence Blue Cross September 2014 - Present
BDO USA, LLP August 2014 - September 2014
BDO USA, LLP November 2012 - August 2014
Asher & Company, Ltd. September 2007 - November 2012
Skills
CPA
Education
Penn State University 2003 — 2007
Bachelor of Science (B.S.), Accounting
Independence Blue Cross December 2012 - Present
Independence Blue Cross April 2009 - December 2012
Skills
Health Insurance, Requirements Gathering, Business Analysis, Medicare, Requirements Analysis, SharePoint, Claim, Analysis, Systems Analysis, Microsoft Excel, Cross-functional Team..., Microsoft Office, Business Process, Software Documentation, User Acceptance Testing, MS Project, Process Improvement, Team Building, HIPAA, Software Project..., Testing, Business Requirements, Program Management, Healthcare Information..., Training, Insurance, Vendor Management, Project Planning, Team Leadership, Business Process..., Data Analysis, Leadership, Project Management, Management, Managed Care, Healthcare, Business Intelligence
Education
Peirce College 2012 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Peirce College 2009 — 2012
Associate of Science (A.S.), Business Administration, Management, 3.84
A. Duie Pyle, Inc. July 2015 - Present
DePuy Synthes February 2014 - July 2015
Independence Blue Cross June 2013 - December 2013
The Clarks Companies, N.A. May 2012 - June 2013
Iron Mountain February 2011 - October 2011
Modis May 2010 - November 2010
Modis August 2009 - December 2009
Agilent Technologies February 2008 - October 2008
The Vanguard Group August 2007 - December 2007
Astrazeneca March 1999 - June 2007
Skills
Microsoft Technologies, Salesforce.com, Troubleshooting, Active Directory, XP, Windows 7, Technical Support, Microsoft Exchange, Networking, VPN, Software Installation, Laptops, System Deployment, Remote Desktop, Windows, Information Technology, Norton Ghost, Outlook, Microsoft Office, Help Desk Support, System Administration, Windows XP
Education
Saint Joseph's University 1991 — 1992
BS, Information Systems
Penn State University 1988 — 1990
Independence Blue Cross January 2014 - Present
Independence Blue Cross May 2007 - January 2014
Independence Blue Cross November 2004 - May 2007
Walgreens September 2001 - June 2004
Skills
Claim, Health Insurance, Pharmacy, Appeals, Dosage Calculations, Compounding, Claim Investigation, Pharmacy Education, Medical Terminology, Policy Review, HMO, PPO, Pharmacueticals, Pharmacy Benefit..., Claims Handling, Data Management, Health Policy, Claims Resolution, Medicare Part D, Data Entry, Medicaid, Customer Service, Disease Management, Healthcare, Healthcare Industry, Healthcare Information..., Pharmaceutical Industry, Process Improvement
Education
Peirce College 1992 — 1994
Associate's degree, Business Administration and Management, General
National Certified Pharmacy Technician
Sign Here Mobile Notary Serive June 2009 - Present
Independence Blue Cross August 2006 - Present
Ebenezer S.D.A. Church 2009 - 2013
Skills
Access, Customer Service, Outlook, Microsoft Excel, Public Speaking, Data Entry, Community Outreach, PowerPoint, Microsoft Word, Notary, Insurance, Analysis, Policy, Leadership, Microsoft Office, Signing Agent, Employee Benefits, Team Building, Process Scheduler, Contract Negotiation, Training, Time Management, Process Improvement, Budgets, Team Leadership, Legal Writing, Management
Education
University of Phoenix 2007 — 2009
Master of Business Administration (MBA), Business/Health Care Management, 3.74
Peirce College 2004 — 2006
Bachelor of Science (B.S.), Paralegal Studies
Accenture September 2014 - Present
Booz Allen Hamilton March 2011 - August 2014
Independence Blue Cross January 2009 - March 2011
The Aspen Institute September 2008 - December 2008
Skills
Strategy, Management Consulting, Business Process..., Program Management, Organizational Design, Business Process..., Change Management, Business Analysis, Strategic Communications, Project Management, Policy Analysis, Strategic Planning
Education
University of Pennsylvania 2009 — 2010
MA, Global & Urban Studies
Penn State University 2004 — 2008
BA, Economics, Minor in Business Administration
Cofactor (Shoplocal + PointRoll) August 2014 - Present
Elsevier July 2010 - July 2014
Independence Blue Cross April 2008 - April 2010
AIG 1998 - 2008
Skills
Enterprise Software, Strategy, Process Improvement, Project Delivery, Product Management, SDLC, Project Portfolio..., Software Development, Vendor Management, Scrum, Business Analysis, IT Strategy, Team Management, Business Intelligence
Education
Penn State University 1998 — 2003
Bachelors, Hotel, Restaurant and Institutional Management
Independence Blue Cross January 2008 - Present
United Communities of Southeast Philadephia April 2007 - January 2008
Bonel Medical Equipment Company April 2004 - April 2007
Skills
Accounts Receivable, Invoicing, Customer Service
Education
Penn State University 2001 — 2003
Liberal Arts
Code Mosaix August 2007 - Present
American College of Radiology July 2006 - July 2007
Educational Testing Service (ETS) October 2005 - April 2006
Independence Blue Cross March 2002 - September 2005
Intracorp August 1998 - October 2001
Independence Blue Cross October 1997 - July 1998
SRC Systems August 1995 - October 1997
Spadea Manufacturing August 1991 - August 1995
Skills
Ruby, Ruby on Rails, JavaScript, jQuery, HTML 5, CSS3, SASS, MySQL, PostgreSQL, SQLite, Oracle SQL, RSpec, Cucumber, Git, Subversion, Agile Methodologies, Amazon Web Services..., Heroku, Pivotal Tracker, Github, Software Engineering, Oracle, SQL, Test Driven Development, CSS, Databases, Microsoft SQL Server, Java Enterprise Edition, REST, Testing, User Experience, Software Development, HTML
Education
Penn State University 1987 — 1998
Mathematics
Independence Blue Cross September 2014 - Present
Independence Blue Cross April 2012 - Present
Coventry First, LLC May 2004 - April 2012
Skills
Series 7, Series 63, Visual Basic
Education
Penn State University 1999 — 2004
BS, Mathematics
Archbishop Ryan 1995 — 1999
Gottshall Group LLC 2008 - August 2010
Spectrum Global Fund Administration 2007 - 2008
Citigroup 2005 - 2007
Bank One 2000 - 2003
Pennsylvania Army National Guard May 1992 - January 2001
O’Connor & Associates, Arbitrade, Joe Heard Group 1994 - 1999
Independence Blue Cross 1992 - 1994
The Vanguard Group 1991 - 1991
United States Air Force 1987 - 1990
Skills
Internal Audit, Options, Derivatives, Equities, Financial Analysis, Valuation, Investments, Financial Services, Risk Management, Asset Management, Fixed Income, Financial Modeling, Private Equity, Due Diligence
Education
Villanova University 1994 — 2000
MBA, Finance
Penn State University 1982 — 1986
BS, Finance/Accounting
Reinsurance Group of America January 2013 - Present
Beneprise Employee Benefit Solutions October 2010 - Present
OptumInsight March 2011 - June 2012
Cambridge Advisory Group February 2007 - December 2009
Mercer Oliver Wyman November 2005 - January 2007
Independence Blue Cross September 2003 - October 2005
Skills
Actuarial Science
Education
Penn State University 1999 — 2002
B.S., Actuarial Science
State of Arkansas Department of Human Services November 2010 - Present
Allied Wireless Communications Company March 2010 - November 2010
University of Arkansas System General Counsel's Office September 2009 - November 2009
Verizon Wireless January 2009 - July 2009
Alltel October 2006 - January 2009
Alltel March 2005 - October 2006
Alltel September 2000 - March 2005
Independence Blue Cross August 1997 - August 2000
Consolidated Rail Corporation June 1996 - August 1997
Skills
Employee Relations, Human Resources, Recruiting, College Recruiting, Applicant Tracking..., Training, Onboarding, Succession Planning, Leadership Development, Talent Management, Vendor Management, PeopleSoft, Organizational..., HRIS, Strategic Planning, Mediation, Employee Engagement, FMLA, Performance Management, Talent Acquisition, Interviews, Personnel Management, Employment Law
Education
University of Arkansas at Little Rock, William H. Bowen School of Law 2005 — 2009
Juris Doctor
Penn State University 1988 — 1992
BA, Speech Communication
Lundy Law February 2015 - Present
JuriSolutions-DBA, CYLA, JuriStaff, JXP Search October 2009 - May 2014
Office of Councilman Curtis Jones Jr. May 2012 - July 2012
Independence Blue Cross July 2006 - July 2009
Skills
Administrative..., Customer Service, Paralegals, Attention To Detail, Analytical Skills, Lexis, Westlaw, PACER, Concordance, Summation, Abacus, Microsoft Office, Research, Data Entry, Account Management, Sourcing, Social Media, Online Research, Call Center, PowerPoint, Outlook, Lotus Notes, Microsoft Excel, Recruiting, Legal Assistance, Legal Research, Management, Training, Microsoft Word, Insurance, Document Review, Contract Negotiation, Temporary Staffing, Litigation Support, Negotiation, Legal Writing, Wordperfect, Appeals, Employment Law, Legal Documents, Criminal Law, Litigation Management, Mediation, Trademarks, Government, Administration, Courts, Civil Litigation, Trials, Product Liability
Education
Peirce College
B. S. Paralegal Studies
Community College of Philadelphia 2011 — 2012
A.A.S. Paralegal Studies
ETI International 2004 — 2004
Certificate, Customer Service
Wesley College 2001 — 2002
Business
Independence Blue Cross November 2012 - August 2014
McKesson Health Solutons March 2011 - November 2012
Independence Blue Cross June 2008 - March 2010
Towers Watson May 2004 - June 2008
Skills
Requirements Analysis, SQL, Business Analysis, Requirements Gathering, Business Requirements, User Acceptance Testing, Testing, SDLC, Solution Architecture, Test Planning, Process Improvement, Project Management
Education
Penn State University 2000 — 2004
Bachelors of Science, Information Technology
University of Pennsylvania
Comcast August 2011 - Present
Five Below - (contractor) February 2011 - July 2011
Drexel University - (contractor) October 2010 - February 2011
Independence Blue Cross June 2010 - September 2010
Wells Fargo May 2008 - June 2010
Merck & Co., Inc. - (contractor) October 2007 - May 2008
Skills
Human Resources, Recruiting, Networking, Employee Relations, HRIS, Employee Engagement, Leadership Development, Customer Service, Personnel Management, Interviews, Employee Benefits, Talent Management
Education
Penn State University 2013 — 2015
Master of Arts (M.A.), Labor Studies
Temple University 2007 — 2010
Bachelor of Arts (B.A.), Organizational Leadership
Independence Blue Cross September 2014 - January 2015
Prudential Financial July 2013 - April 2014
Skills
•Proficient use of..., PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Microsoft Office, Public Speaking, Healthcare, Hospitals, Teamwork, SPSS, Time Management, Critical Thinking, People Skills, Leadership, Social Skills
Education
Pennsylvania State University-Penn State Abington 2008 — 2013
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Independence Blue Cross February 2015 - Present
Skills
Health Insurance, Process Improvement, Insurance, Employee Benefits, Leadership, Training, Program Management, Vendor Management, Medicare, Customer Service, Healthcare, Team Building, HIPAA, Call Centers, Claim, Managed Care, Management
Education
Peirce College
Business Administration and Management, General
Independence Blue Cross November 2011 - Present
Independence Blue Cross August 2010 - December 2011
Independence Blue Cross February 2008 - October 2010
Independence Blue Cross June 2001 - 2008
Skills
Presentation Development, Presentation Design, PowerPoint, Human Resources, Strategic Planning, Storyboarding, Health Insurance, Visio, Business Process..., Business Analysis, Microsoft Excel, Strategic HR, Health Care Reform, Business Strategy, Leadership, Data Analysis, Analytics, Change Management, Vendor Management, Project Management, Project Coordination
Education
Penn State University 2002 — 2007
MBA
Penn State University 1996 — 2001
BS, Health Policy and Administration
Independence Blue Cross June 2013 - Present
Delaware County Voter Registration June 2011 - May 2013
Skills
Social Media, Public Relations, Social Media Marketing, Sports Writing, Government, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, InDesign, Public Speaking, English, Photoshop, Teamwork, Leadership, Marketing, Event Planning, Communication, Corporate Communications, Event Management
Education
Penn State University 2010 — 2013
Bachelor's Degree, Corporate Communications
Christiana Care Health System Systems AnalystChristiana Care Health SystemApril 2012 - Present
The Children's Hospital of Philadelphia August 2007 - March 2012
Independence Blue Cross August 2001 - June 2007
Skills
Captivate, Healthcare Information..., Healthcare, Instructional Design, Hospitals, EHR, Informatics, Process Improvement, Organizational..., Adult Education, Epic Systems, Organizational..., Software Documentation, Coaching, Training, EMR, SharePoint, Team Building, Ambulatory, CPOE, Access, Cerner, Data Analysis, HIPAA, HL7, Healthcare Consulting, Healthcare Industry, Healthcare Management, Inpatient, Performance Improvement, Meditech, Revenue Cycle, Visio, Practice Management, Physicians, Nursing, Medicare, Medical Billing, Medicaid, Managed Care, Documentations, Ambulatory Care, ASAP
Education
University of Phoenix 2004 — 2006
MBA, Business Administration
Penn State University 1988 — 1992
B.S. Science, Education (K-8)
Independence Blue Cross May 2015 - Present
Independence Blue Cross January 2014 - May 2015
Executive Health Resources January 2012 - January 2014
Aetna August 2008 - December 2011
Aetna July 2004 - August 2006
Aetna June 2003 - July 2004
Skills
SDLC, Business Analysis, Requirements Gathering, Enterprise Architecture, Medicare, Requirements Analysis, Data Modeling, Claim, Business Process..., Data Warehousing, Microsoft Access, Microsoft Excel, VBA, User Acceptance Testing, SQL, Analysis, Databases, Microsoft SQL Server, Business Requirements, Process Improvement
Education
Pennsylvania State University-Penn State Abington 1998 — 2002
Bachelor of Science (B.S.), Information Sciences and Technology
Leidos July 2013 - Present
Independence Blue Cross 1996 - 2012
Skills
Microsoft Word,..., Training, Medicare, Medicaid, Managed Care, Insurance, Healthcare, HIPAA, Customer Service, Databases, Troubleshooting, Research, Account Reconciliation, Health Insurance, Claim, Underwriting, (DOES Defense Online...
Education
Peirce College 2003 — 2007
Bachelor's degree, concentration in Business Law
The Design Studio of Nick Signet December 2009 - Present
Charlotte Eye Ear Nose & Throat Associates August 2011 - January 2015
Independence Blue Cross October 2010 - August 2011
Independence Blue Cross June 2010 - October 2010
The Paradiso Group May 2008 - August 2008
Skills
Graphic Design, Photoshop, InDesign, Illustrator, Flash, Logo Design, Typography, Collateral Material..., Advertising
Education
Penn State University 2005 — 2009
BA, Advertising
Penn State University 2005 — 2009
BA, Journalism
Penn State University 2005 — 2009
Minor, Business
Independence Blue Cross July 2015 - Present
Independence Blue Cross June 2015 - June 2015
Aramark June 2014 - May 2015
Uptown Restaurant & Lounge May 2012 - August 2012
Skills
Teamwork, Leadership, Data Analysis, Financial Modeling, Time Management, VBA, Social Media, Customer Service, Analysis, Microsoft Excel, Actuarial Science, Statistical Data...
Education
Penn State University 2011 — 2015
Bachelor's Degree, Actuarial Science
ITCON Services August 2015 - Present
ITCON Services August 2014 - August 2015
Prudential Financial November 2012 - August 2014
City of Philadelphia June 2009 - August 2009
Independence Blue Cross July 2008 - August 2008
Comcast July 2007 - August 2007
Wells Fargo July 2006 - August 2006
Skills
Java, HTML, SQL, Microsoft Office, SAP, Project Management, Insurance, Vendor Management, Windows, Visio, Business Analysis, Microsoft Excel, Access, Analysis, Leadership, Payroll, Management
Education
Penn State University 2008 — 2012
Bachelor of Science (B.S.), Management Information Systems, General
Parkway Center City High School 2004 — 2008
Independence Blue Cross 2000 - 2013
The Garden Restaurant March 1999 - November 2000
Somnia Furniture April 1998 - February 1999
Mellon Bank January 1989 - September 1998
Skills
Health Insurance, Payroll, Accounting, Accounts Payable, Analysis, Banking, Access, Cash Flow, Accounts Receivable, Outlook, PowerPoint, Microsoft Word
Education
Peirce College 2004 — 2006
Associates degree, Business Adminstration - Management, 3.5
Peirce College 2004 — 2006
Associate's degree, Business Administration and Management, General, 3.5
Vanguard June 2014 - Present
Independence Blue Cross October 2012 - June 2014
Independence Blue Cross November 2010 - November 2012
Northwestern Mutual January 2010 - March 2011
Skills
Health Insurance, Sales, Marketing, PowerPoint, Microsoft Excel, Microsoft Word, Insurance, Underwriting, Employee Benefits, Disability Insurance, Strategic Planning, Life Insurance, Account Management, Marketing Strategy
Education
Penn State University 2006 — 2010
Bachelor of Science (B.S.), Economics
Quest Diagnostics September 2011 - September 2013
Quest Diagnostics December 2010 - September 2011
Quest Diagnostics February 2007 - December 2010
Quest Diagnostics May 2005 - February 2007
Quest Diagnostics January 2000 - May 2005
SmithKline Beecham Clinical Laboratories August 1995 - January 2000
Independence Blue Cross June 1990 - August 1995
Skills
Healthcare Management, Managed Care, Provider Relations, Network Development, Contract Management, Legal Contract Review, Legal Contract..., Program Management..., Customer Service, HIPAA, Medicaid Managed Care, Medicare Advantage, Medical Billing, Multi-tasked, Self-motivated..., Collaborative Leadership, HMO, Healthcare, Training
Education
Penn State University 1986 — 1990
Bachelor of Science (B.S.), Health Policy and Administration, Distinguished Honors
Pottstown High School
United States Air Force August 2012 - Present
Nutrisystem June 2012 - June 2014
Independence Blue Cross November 2011 - June 2012
Nutrisystem August 2010 - November 2011
The Hartford April 2010 - August 2010
Call Connection Ltd May 2009 - December 2009
AXA Insurance June 2007 - May 2009
Skills
Team Leadership, Call Center, Customer Service, Customer Satisfaction, Insurance, Negotiation, Sales, Process Improvement, Customer Retention, Analysis, Leadership, Interpersonal Skill, Work Ethic, Forecasting, Call Centers, Microsoft Excel, Vendor Management, Training, PowerPoint
Education
Penn State University 2012 — 2016
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
University of Phoenix 2010 — 2012
Associate of Arts (AA), Business Administration and Management, General, 3.73 GPA
Essent Guaranty, Inc. August 2013 - March 2015
Independence Blue Cross 2007 - 2013
Young & Rubicam (S&H) 2006 - 2007
Callaway Digital Arts 2003 - 2006
Bryn Mawr College 1998 - 2002
Skills
Digital Strategy, Digital Marketing, Digital Media, Digital Video, Interaction Design, Web Design, Web Development, Website Development, Web 2.0, Web Project Management, Marketing, Marketing Communications, Creative Direction, Interactive Creative..., Brand Development, Copywriting, Social Networking, SEO, Information Architecture, Social Media, E-commerce, User Experience, Social Media Marketing, Advertising, Online Marketing, New Media, Integrated Marketing, Facebook, Interactive Marketing, Online Advertising, Email Marketing, Account Management, Dreamweaver, Content Management, Blogging, Usability, CMS, Interactive Advertising, Multimedia, Marketing Strategy, Mobile Marketing
Education
Penn State University
Bachelor of Science (BS), Marketing
LabCorp March 2015 - Present
AmeriHealth Insurance Co of NJ December 2000 - 2015
independence blue cross 1997 - 2000
Skills
Healthcare Information..., Insurance, HIPAA, Managed Care, Health Policy, Healthcare, Healthcare Consulting, Medicare, Health Insurance, Healthcare Management, Account Management, Provider Relations, Hospitals, Medicaid
Education
Penn State University 1993 — 1997
Bachelor of Science (BS), Health Policy and Administration
Cigna May 2008 - Present
United Concordia 2003 - 2008
United Concordia 1999 - 2003
United Concordia 1998 - 1999
Prudential / Seabury and Smith / AARP Operations 1996 - 1998
Pierce College 1993 - 1997
Pennsylvania Blue Shield 1995 - 1996
Pennsylvania Blue Shield 1990 - 1995
Independence Blue Cross 1988 - 1990
Skills
Managed Care, Disease Management, Healthcare Industry, Health Insurance, Medicare, Healthcare, Health Policy, Provider Relations, Account Management, Key Account Acquisition..., Adult Education, Sales, Wellness, Employee Benefits, HIPAA, Leadership, Management, Customer Retention, Insurance, Analysis, Strategic Planning
Education
Saint Joseph's University 1991 — 1992
Post Master's, Health/Health Care Administration/Management
Saint Joseph's University 1989 — 1991
Master's degree, Health/Health Care Administration/Management
Penn State University 1984 — 1988
Bachelor of Science (BS), Health Planning and Administration
Cardinal Dougherty High School 1980 — 1984
Diploma, Academic
Executive Health Resources March 2011 - Present
CMK Communications Group May 2008 - March 2011
Nationwide Financial Network October 2007 - May 2008
PPL Solutions August 2007 - September 2007
Vanguard November 2006 - June 2007
City of Philadelphia - Division of Technology November 2005 - September 2006
Independence Blue Cross April 2005 - November 2005
SAP June 1997 - April 2005
Independence Blue Cross June 2004 - November 2004
Exelon Power Team May 2002 - June 2004
Skills
Visual Basic, Technical Writing, Software Documentation, XML, SnagIt, Quality Assurance, Human Resources, Change Management, Training, Microsoft Office, SDLC, Oracle, Content Strategy, RoboHelp, Technical Documentation, Testing, Business Analysis, Business Requirements, Adobe Acrobat, Crystal Reports, Editing, Online Help, Marketing, Analysis
Education
Lyons Technical Institute 1982 — 1982
Certificate, Digital Computer Electronics
Lyons Technical Institute 1981 — 1982
A.D., Electronic Engineering Technology
Pennsylvania State University 1969 — 1973
Bachelor of Arts, English (Writing Option) Minor - Biological Science
Radnor Senior High School 1965 — 1969
Diploma, College Prep
Ally Financial InC November 2014 - Present
Dun and Bradstreet August 2014 - October 2014
First Niagara Financial Group February 2012 - July 2014
Bank of America June 2008 - February 2012
Independence Blue Cross 2005 - 2008
City of Philadelphia December 2003 - June 2005
PA Healthcare Containment Council February 2003 - December 2003
Skills
SAS, Statistical Modeling, Marketing Strategy, Analytics, Data Mining, Analysis, Statistics, Segmentation, Data Analysis, Predictive Analytics, Quantitative Analytics, SQL, Predictive Modeling, SAS programming, Management, Business Analysis, Data Warehousing, Business Intelligence, Credit Cards, Data Management, Banking, Credit Risk, Strategy, Database Marketing, Financial Modeling, SAS Programming
Education
Villanova University 2006 — 2008
MS, statistics
University of Pittsburgh 2000 — 2003
PHD, Public Policy and Economic Development
University of Rochester 1998 — 2000
Master of Science, Public Policy
Peking University 1984 — 1988
Bachelor's degree, Geography
Health Market Science, A LexisNexis Company June 2014 - Present
Health Market Science August 2012 - June 2014
Health Market Science December 2006 - July 2012
Metavante Lending Solutions (formerly GHRSystems, Inc.) August 2005 - December 2006
Independence Blue Cross June 2003 - August 2005
Skills
Agile Methodologies, Scrum, Agile Project Management, SDLC, Software Quality..., Test Automation, SQL, Certified Scrum Master..., SOA, Quality Center, Web Services, JIRA, Testing, Requirements Analysis, Test Planning, Quality Assurance, Ruby, XML, Requirements Gathering, User Acceptance Testing, Agile, SoapUI, Cucumber, Cassandra, NoSQL, Hadoop
Education
Penn State University 2001 — 2004
Bachelor, Information Sciences and Technology, Business Administration
Identropy Inc. Senior Project Manager - AmericasSuccessFactorsNovember 2012 - January 2015
SuccessFactors June 2011 - November 2012
Plateau Systems November 2009 - June 2011
Plateau Systems June 2008 - June 2011
Plateau Systems November 2006 - June 2008
Independence Blue Cross 2002 - 2006
WebMD 1998 - 2001
Skills
SDLC, Requirements Analysis, Software Project..., Agile Methodologies, SaaS, Business Analysis, Sa, Cloud Applications, Project Management, Change Orders, Business Process..., Management, Cloud Computing, Agile Project Management, Software Documentation, Enterprise Software, Quality Assurance, Program Management
Education
Pennsylvania State University 1983 — 1989
TEKsystems January 2015 - Present
Affusion Consulting May 2014 - November 2014
Independence Blue Cross May 2012 - March 2014
Staccato Consulting Group 2011 - 2012
Staccato Consulting Group 2010 - 2011
LiquidHub 2009 - 2010
Affusion Consulting 2008 - 2009
CheckFree Investment Services 2007 - 2008
The Vanguard Group 1997 - 2007
Lockheed Martin 1994 - 1997
Skills
Program Management, Strategic Planning, Process Engineering, Six Sigma, Integration, SDLC, IT Strategy, Mentoring, Business Intelligence, Management Consulting, IT Management, Systems Engineering, Portfolio Management, PMO, Software Development, Product Development, Cross-functional Team..., Security, SOA, Contract Negotiation, Planning, Software Project..., Project Management, Vendor Management, Leadership, Process Improvement, Business Development, Agile Methodologies, Agile Project Management, Project Planning, Business Analysis
Education
Penn State University
BS, MS, Aerospace Engineering
Saint Joseph's University - Erivan K. Haub School of Business
MBA, Finance
International SOS October 2013 - Present
WC3 INTERNATIONAL February 2007 - Present
International SOS July 2011 - October 2013
Philadelphia Insurance Companies November 2009 - September 2011
Quality Data Services, Inc. May 2009 - August 2009
Educational Testing Service (ETS) November 2008 - April 2009
eBay Enterprise December 2008 - March 2009
Harte Hanks April 2008 - July 2008
Independence Blue Cross January 2005 - March 2008
Merck March 2003 - January 2005
Skills
IT Consulting, Enterprise Software, Business Intelligence, Data Warehousing, Data Analysis, Web Development, Project Management, Informatica, E-commerce, Marketing, Management, Strategic Planning, Marketing Strategy, Databases, Business Strategy, Business Analysis, Online Advertising, Healthcare, Leadership, Cognos, Customer Service, SDLC, Social Media, Recruiting, Time Management, HTML5, HTML, HTML Emails, CSS3, CSS, Microsoft SQL Server, SQL, PL/SQL, T-SQL, Tableau, SharePoint, SQL Server Management..., XML, Electronic Data..., Netezza, SSRS, SSIS, SSAS, Consulting
Education
Penn State University 1997 — 2001
B.S., Management Science & Information Systems (MS&IS)
Girard College 1987 — 1997
Independence Blue Cross February 2010 - Present
Independence Blue Cross March 1996 - February 2010
Independence Blue Cross April 1991 - March 1996
Fidelity Bank - Philadelphia 1988 - 1991
SmithKline Beecham 1987 - 1988
Penn Mutual 1985 - 1987
Skills
Program Management, Resource Management, HIPAA, Strategy, Cross-functional Team..., Project Management, SDLC, Visio, Management, Project Portfolio..., Business Analysis, Vendor Management, Business Requirements, Analysis, Software Project..., SharePoint, Process Improvement, PMO, Enterprise Architecture, Software Development, PMP, CRM, Enterprise Software, IT Strategy, IT Management, Requirements Analysis, Governance, Business Process, ITIL, Requirements Gathering, Agile Methodologies, Integration, Project Delivery, Systems Analysis, Business Process..., Agile Project Management, Business Intelligence, Data Warehousing, Software Documentation, MS Project, User Acceptance Testing, Disaster Recovery
Education
Temple University - Fox School of Business and Management
BBA, Computer and Information Science
Penn State University
BA, General Arts and Sciences
Comcast May 2015 - Present
SunGard October 2013 - May 2014
Independence Blue Cross February 2013 - October 2013
Barclaycard, US October 2012 - January 2013
The AmeriHealth Mercy Family of Companies March 2012 - September 2012
SunGard Availability Services October 2006 - March 2012
SunGard January 2009 - December 2009
SunGard Availability Services August 2006 - December 2009
SunGard August 2006 - April 2009
SUNOCO CORP January 2006 - August 2008
Skills
Project Management, Certified Project..., Disaster Recovery, Customer Service, Mechanical Engineering, PMP, Servers, Program Management, Data Center, IT Strategy, PMO, Vendor Management, Integration, IT Management, XP, Technical Support, ITIL, Business Continuity, Visio, System Administration, MS Project, Cloud Computing, Virtualization, Security, Troubleshooting, Managed Services, Software Documentation, Information Technology, Process Improvement, Telecommunications, Cisco Technologies, Management, System Deployment, Outsourcing, IT Service Management, Hardware, Team Leadership, IT Operations, Project Portfolio..., Service Delivery
Education
Penn State University 2009 — 2010
Project Management
Tennessee State University
Mechanical Engineering
University of Tennessee at Martin
Mechanical Engineering
Independence Blue Cross August 2014 - Present
Hahnemann University Hospital September 2013 - August 2014
Hahnemann University Hospital June 2012 - September 2013
Hahnemann University Hospital July 2008 - June 2012
Robert Half Finance & Accounting July 2006 - July 2008
Skills
Interviews, Human Resources, Onboarding, Personnel Management, Recruiting, Screening Resumes, New Hire Orientations, Management, Temporary Placement, Temporary Staffing, Healthcare Management, Leadership, Employee Relations, Employee Benefits, Job Coaching, Resume Writing, Phone Screening
Education
Penn State University 1998 — 2002
Bachelors, Marketing
DTS Group January 2011 - Present
Accume Partners August 2005 - February 2013
PricewaterhouseCoopers 1996 - 2005
Independence Blue Cross 1989 - 1994
Independence Blue Cross 1989 - 1994
Skills
Risk Management, Internal Controls, Financial Analysis, Internal Audit, Process Improvement, Analysis, Sarbanes-Oxley Act, Enterprise Risk..., Auditing, Accounting
Education
Saint Joseph's University 1985 — 1990
MBA, Finance
Penn State University
Amerihealth Administrators July 2005 - Present
Independence Blue Cross July 1983 - July 2005
Skills
Agile Methodologies, ScrumMaster, Cross-functional Team..., Microsoft Office 2007, SDLC, Business Analysis, Requirements Analysis, COBOL, SharePoint, Vendor Management, Process Improvement, JCL, VSAM, Mainframe, CICS, Program Management, DB2, Business Process..., Visio, Fileaid, HIPAA, TSO, Endeavor, Project Management, PMP, Business Requirements, Requirements Gathering, Systems Analysis, Scrum, Enterprise Architecture, Management, Health Insurance, Software Development, IBM Mainframe, MS Project, Team Leadership
Education
LaSalle University 1980 — 1984
Bachelor's degree, Business Administration and Management, General
Peirce College 1978 — 1980
Associate's degree, Information Technology, 3.8 GPA
Emory Healthcare November 2009 - March 2014
Emory Healthcare March 2008 - November 2009
Independence Blue Cross July 2004 - March 2008
Independence Blue Cross January 2000 - July 2004
HealthDrive Medical & Dental Practices August 1995 - January 2000
Athletes International July 1988 - August 1995
Skills
Healthcare, Hospitals, Healthcare Management, HIPAA, Medical Terminology, Managed Care, Medicare, Medicaid, Healthcare Information..., Clinical Research
Education
Peirce College 2007 — 2008
Bachelor of Science (BS), Business Administration and Management, General
Wilmington College 2004 — 2005
Human Resources Management and Services
Peirce College 2000 — 2003
Associate of Science (AS), Business Administration and Management, General
Independence Blue Cross 2014 - Present
UnitedHealthcare January 2008 - May 2014
Skills
Healthcare, Healthcare Management, Healthcare Information..., Hospitals, Managed Care, HIPAA, Medicare, Medicaid, Inpatient, Critical Care, Medical Terminology, Provider Relations, Customer Service, Health Insurance, Process Improvement, Healthcare Industry, Insurance, Health Policy
Education
Penn State University 2003 — 2007
Capital Management Enterprises September 2008 - Present
Independence Blue Cross September 2001 - September 2008
Skills
Analysis, Proposal Writing, Leadership, Project Planning, Health Insurance, Insurance, Underwriting, Employee Benefits, Claim, Financial Risk, Risk Management, Brokers
Education
Temple University 1999 — 2001
Bachelor, Finance
Penn State University 1997 — 1999
Finance
ClearWing Systems April 2012 - Present
Independence Blue Cross February 2004 - June 2009
Independence Blue Cross August 1997 - February 2005
Philadelphia Department of Public Health September 1996 - August 1997
Philadelphia Department of Public Health February 1993 - September 1996
Fashion Bug Stores 1989 - 1992
Philadelphia Department of Public Health 1987 - 1989
Philadelphia Office of Information Management 1984 - 1987
US Navy 1968 - 1972
Skills
@Risk, Cross-functional Team..., Research, Databases, Medicaid, HIPAA, Healthcare, Healthcare Management, HEDIS, Utilization Management, Health Policy, Data Analysis, Insurance, Process Improvement, Medicare Part D, Visio, Hospitals, EMR, Strategic Planning, Medical Billing
Education
Temple University 1980 — 1984
MBA, Computer & Information Science
Temple University 1975 — 1976
MEd, English as a Second Language
Penn State University 1964 — 1968
BA, German
Elsevier February 2015 - Present
St. Mary Medical Center May 2008 - January 2015
University of Pennsylvania Health System November 2003 - May 2008
Independence Blue Cross 1999 - 2003
PECO Energy 1995 - 1999
Skills
Healthcare Management, Strategic Planning, Hospitals, Healthcare, Business Strategy, Team Building, Budgeting, Change Management, Planning, Market Research, Contract Negotiation, Business Analysis, Business Planning, Market Analysis, Marketing Strategy, Budgets, Service Lines, Physician Alignment, Medical Staff..., Service Line Planning, Business Growth..., Strategic Growth, Strategic Growth..., New Market Expansion, Physician Network..., Referral Development, Referral Networking, Quality Measures, Leadership, Analysis, Project Planning, Event Planning, Process Improvement, Data Analysis, Healthcare Information..., Managed Care, Strategy, Executive Management
Education
LaSalle University
MBA, Marketing
Penn State University
BS, Marketing
TonoLearning March 2010 - Present
Independence Blue Cross June 2008 - June 2009
Education
Penn State University
KGL SKIN STUDY CENTER September 2013 - Present
Independence Blue Cross December 2010 - August 2013
Independence Blue Cross January 1983 - December 2010
Skills
Analysis, Leadership, Risk Management, Financial Analysis, HMO, Team Building, Project Management, Auditing, Healthcare, Claim, Health Insurance, Program Management, Medicare, Process Improvement, Business Analysis, Management, Insurance, HIPAA, Medicaid
Education
Temple University 1989 — 1991
Master of Business Administration (MBA), Health/Health Care Administration/Management
Penn State University 1973 — 1977
Bachelor of Arts (BA), Social Work
Abington High School 1969 — 1973
Diploma
Independence Blue Cross November 2014 - Present
Independence Blue Cross November 2011 - May 2014
Independence Blue Cross 2008 - October 2011
Education
Penn State University 1992 — 1996
BS, Health Policy and Administration
The Childrens Hospital of Philadelphia July 1998 - November 2013
Children’s Hospital of Philadelphia July 1998 - November 2013
Chestnut Hill Hospital January 1997 - January 1998
Independence Blue Cross September 1989 - June 1995
Skills
Access, Software Documentation, Clinical Research, HIPAA, Coaching, Testing, EMR, Time Management, Epic Systems, Quality Assurance, Training, Team Building, System Administration, Program Management, Process Improvement, PowerPoint, Policy, Organizational..., Nonprofits, Medical Terminology, Leadership, Employee Relations, Healthcare Information..., EHR, Analysis
Education
Peirce College
University of Phoenix
ColdLight August 2013 - Present
Independence Blue Cross November 2001 - August 2013
First Consulting Group 1999 - 2001
Skills
Microsoft SQL Server, SDLC, ETL, DB2, Systems Analysis, SQL, Data Modeling, Requirements Analysis, SharePoint, Visio, SSIS, Requirements Gathering, Data Warehousing, T-SQL, Database Design, Software Project..., SOA
Education
Pennsylvania State University-Great Valley Graduate Center 2002 — 2005
MS, Computer Science
Penn State University 1990 — 1994
BS, Environmental Management
Independence Blue Cross May 2015 - Present
Independence Blue Cross April 2014 - May 2015
Independence Blue Cross September 2013 - April 2014
MEDecision June 2010 - September 2013
Optical Image Technology June 2005 - June 2010
Penn State University August 2003 - May 2005
Cadmus Professional Communications 1991 - 2005
Skills
Business Process, Integration, Agile Methodologies, Software Project..., SQL, Analysis, Business Analysis, Business Development, C, Databases, Leadership, Microsoft SQL Server, Requirements Analysis, Scrum, Security, Software Development, Test Planning, Software Documentation, Testing, Training, Visio
Education
Penn State University 1999 — 2002
MS, Information Systems
Penn State University 1987 — 1991
BA, Communications
Comcast September 2014 - Present
Comcast April 2012 - August 2014
Comcast June 2008 - April 2012
Independence Blue Cross January 2007 - June 2008
Independence Blue Cross June 2004 - January 2007
Independence Blue Cross June 2000 - June 2004
Skills
Employee Relations, Project Management, SAP HR, Human Resources, Benefits Administration, Training, Strategic Planning, Payroll, Leadership Development, Telecommunications, Project Planning, Call Center, Performance Management, VoIP, Vendor Management
Education
Villanova University 2013 — 2013
Certificate in Professional Human Resources Management, Human Resources Management and Services
Peirce College 2008 — 2011
Bachelor of Science (B.S.), Business Administration, Business Law
Scotland School for Veterans' Children 1992 — 1996
Diploma
Independence Blue Cross October 2013 - Present
Independence Blue Cross June 2011 - October 2013
Independence Blue Cross November 2006 - June 2011
Delaware Valley High School - Bustleton November 2004 - September 2006
Shulick Law Offices January 2003 - September 2006
Skills
Account Management, Marketing Analytics, Legal Research, Negotiation, Legal Project Management, Real Estate, Customer Service, Marketing, Employee Benefits, Customer Retention, Health Insurance, Claim, Selling, Process Improvement, Microsoft Excel, Call Centers, Sales, Marketing Communications, Insurance, Leadership
Education
Temple University 2011 — 2011
Real Estate
Real Estate, Temple University – Real Estate Institute
Licensed Realtor in the Pennsylvania
Peirce College
Business Administration
Towers Watson June 2011 - Present
Independence Blue Cross August 2010 - June 2011
Jets Gymastics January 2004 - August 2010
Skills
Employee Benefits, Pensions, Insurance, Human Resources, Outlook, Actuarial Science, Risk Management, Time Management, Training, Coaching, Employee Relations, Customer Service, Access, Analysis, Microsoft Office, Microsoft Excel, Microsoft Word
Education
Penn State University 2006 — 2010
Bachelors Degree, Inurance, Statistics, Finance
Independence Blue Cross 2006 - Present
IBC August 1976 - Present
Skills
Healthcare, HIPAA, Requirements Gathering, Health Insurance, SDLC, Business Requirements, Visio, Vendor Management, SharePoint, Requirements Analysis, Process Improvement, Program Management, Analysis, Healthcare Information..., Business Analysis, Medicare, Quality Assurance, Software Documentation, Testing, Access, Integration, Systems Analysis, User Acceptance Testing, MS Project, Business Process, Business Process..., Project Portfolio..., Software Project..., PMO, Resource Management, Data Analysis, Insurance, COBOL, PMP, Business Intelligence, Clarity, Agile Methodologies, IT Strategy, Enterprise Architecture, Software Implementation, JCL, Business Process...
Education
Peirce College
Associate's Degree, Accounting
Independence Blue Cross February 2008 - Present
CIGNA Healthcare February 1996 - December 2005
Education
Penn State University 1964 — 1968
BS, Consumer Services in Business
Independence Blue Cross July 2000 - March 2010
Prudential Financial May 1980 - July 1999
Education
Penn State University
BS, Business Administration
Mercy Fitzgerald Hospital January 2012 - Present
Blue Cross Blue Shield of Delaware June 2011 - January 2012
Independence Blue Cross September 1995 - March 2010
PNC Bank December 1992 - August 1995
Skills
HIPAA, Business Analysis, Requirements Gathering, Health Insurance, SDLC, Process Improvement, Requirements Analysis, Data Analysis, Healthcare Information..., Systems Analysis, ITIL, Insurance, Visio, Vendor Management, SQL, Business Process, COBOL, Integration, Healthcare, Business Requirements, Software Project..., Databases, SharePoint, IT Strategy, Business Intelligence, MS Project, Program Management, Software Documentation, Data Warehousing, Software Development, Data Modeling, Enterprise Architecture, Business Process..., User Acceptance Testing, Access, EHR, Meditech, Hospital Information..., HL7, PDOC, Hospital Pharmacy, Project Portfolio..., DB2, PMP, Disaster Recovery, JCL, Resource Management, Analysis
Education
Penn State University 1982 — 1985
Computer Science
Villanova University
Six Sigma Green Belt
QVC December 2013 - Present
Independence Blue Cross August 2010 - December 2013
KidsHealth.org 2007 - 2010
Vanguard 1998 - 2007
Vanguard 1996 - 1998
Vanguard 1991 - 1996
InterMedia Marketing Solutions 1989 - 1991
Skills
Vendor Management, Testing, Process Improvement, Technical Writing, Agile Project Management, Project Management, Leadership, Management, Call Centers, Call Center, Problem Solving, HIPAA 5010..., Mobile Applications, SDLC, E-commerce, Multi-national Teams, IT Strategy
Education
Penn State University 1985 — 1990
BA, History
ResCare - StorkWatch Home Care January 1997 - Present
Independence Blue Cross 1998 - 2009
Skills
Medicare, Healthcare, Disease Management, Nursing
Education
LaSalle University 1992 — 1996
Masters of Science in Nursing, Community Health
Pennsylvania State University-Penn State Abington 1987 — 1992
Bachelor of Science in Nursing
Frankford Hospital School of Nursing 1971 — 1974
Diploma in Nursing
Independence Blue Cross March 2014 - Present
Independence Blue Cross April 2012 - March 2014
CIGNA Group Insurance May 2009 - March 2012
Skills
Insurance, Actuarial Science, Health Insurance, Financial Analysis, Data Analysis, Access, VBA, Process Improvement, Microsoft Excel, Microsoft Office, SQL
Education
Penn State University 2005 — 2009
B.S., Mathematics
Health Partners Plans June 2013 - Present
Independence Blue Cross August 1983 - May 2013
Independence Blue Cross April 1993 - January 2000
Independence Blue Cross August 1987 - March 1993
Independence Blue Cross August 1983 - July 1987
Skills
Systems Analysis, Business Process, Quality Assurance, Change Management, Cross-functional Team..., Resource Management, User Acceptance Testing, Microsoft Office, Team Leadership, Performance Management, Software Quality..., Test Planning, Testing, Health Insurance, Analysis, Healthcare Information..., Insurance, PMP, PMO, SDLC, Process Improvement, Business Analysis, Integration, Program Management
Education
Peirce College 2000 — 2005
Bachelor of Science (B.S.), Business Administration and Management, General, 3.8
Catamaran RX June 2014 - Present
Catamaran RX August 2013 - May 2014
WellPoint, Inc. April 2009 - August 2013
UnitedHealth Group June 2003 - March 2009
Independence Blue Cross June 1998 - May 2003
Skills
Medicare, Managed Care, Health Insurance, Process Improvement, Healthcare, Vendor Management, Health Policy, Medicaid, Insurance, Strategic Planning, Medicare Part D, HIPAA, Leadership, Management, Outsourcing, Pharmacy Benefit..., Program Management, Strategy, Team Building, Cross-functional Team..., Regulatory Compliance
Education
Penn State University 2005 — 2007
MBA
Villanova University 2003 — 2004
Masters Certificate, Project Management
Temple University 1980 — 1984
BA
Cigna Insurance Services April 2014 - Present
Independence Blue Cross April 2005 - April 2012
Skills
HIPAA, Health Insurance, Insurance, Medicare, Employee Benefits, Microsoft Excel, Customer Service
Education
Penn State University 1989 — 1994
Bachelor of Arts (B.A.), Theater Arts
Independence Blue Cross March 2012 - Present
AmeriHealth Administrators January 2010 - March 2012
Skills
Insurance, Employee Benefits, MS Office Suite
Education
Peirce College
Associates, Human Resources Management
UnitedHealth Group April 2014 - Present
UnitedHealth Group August 2012 - March 2014
United Health Group November 2007 - July 2012
Independence Blue Cross February 2004 - November 2007
Skills
Visio, SharePoint, Requirements Gathering, PMP, Change Management, Requirements Analysis, SDLC, Business Analysis, Project Management, Software Project..., Management, Team Building, Enterprise Software, Public Speaking, Information Technology, Customer Service
Education
Peirce College
Bachelor of Science (BS), Information Technology
Independence Blue Cross August 2012 - Present
Independence Blue Cross March 2011 - August 2012
Vanguard December 1998 - March 2011
Skills
Analytics, Segmentation, Financial Services, Insurance, Health Insurance, Marketing Research, Competitive Intelligence, Market Research, Cross-functional Team..., Business Analysis, Program Management, Data Analysis, Analysis, Marketing, Project Management, Vendor Management
Education
Penn State University
Master of Business Administration (MBA)
Temple University
Horizon Blue Cross Blue Shield of New Jersey April 2014 - Present
Horizon Blue Cross Blue Shield of New Jersey April 2014 - Present
Independence Blue Cross January 2009 - December 2013
Independence Blue Cross 1996 - 2013
Skills
Notary Public, Business Analysis, Insurance, Credit, Finance, Mortgage Lending, Portfolio Management, Loans, Relationship Management, Management, Data Analysis, Microsoft Excel, Banking, Risk Management, Business Process, Analysis, Process Improvement, Access, SDLC, Requirements Gathering, Vendor Management, Call Centers, Business Process..., Data Entry, Analytics, Business, Microsoft Word, Change Management, Business Requirements, Requirements Analysis, Business Development, Systems Analysis, Project Management, Business Planning, Team Building, Team Management, Strategy
Education
Immaculata University 2013 — 2015
Human Performance Management, Human Performance Management
Penn State University 2011 — 2012
Temple University 1989 — 1996
Bachelor's Degree, Psychology
Independence Blue Cross March 2012 - Present
Skills
Management, Sales, Leadership, Photoshop
Education
Peirce College 2009 — 2012
Bachelor of Science (BS), Marketing
Independence Blue Cross December 1981 - October 2009
Skills
Microsoft Word, Microsoft Excel, Customer Service, PowerPoint, Highly detail oriented, Dependable Team Player, Leadership, Team Building, HIPAA, Access
Education
Peirce College
Bachelor of Science (B.S.), Business Administration
TEKsystems February 2015 - Present
Telerx January 2013 - July 2014
Turning Points for Children May 2011 - January 2013
Independence Blue Cross September 2000 - January 2010
Turning Points for Children September 2008 - December 2008
Skills
Microsoft Word, Research
Education
LaSalle University 2007 — 2011
Bachelorâs Degree, Social Work, 3.0
Peirce College 1991 — 1993
Associateâs Degree, Business Administration and Management, General, 3.0
Independence Blue Cross June 2011 - Present
Champion Toyota March 2010 - June 2011
Skechers USA April 2007 - May 2010
Education
Penn State University 2007 — 2011
Bachelors, Information Sciences and Technology
Independence Blue Cross November 2002 - Present
Education
Peirce College 2009 — 2011
JEVS Human Services August 2015 - Present
Comcast April 2014 - March 2015
Comcast 2013 - 2014
Independence Blue Cross June 2012 - January 2013
Penn State Women's Volleyball August 2011 - November 2011
Gloucester Township Municipal Pool June 2006 - August 2011
Philadelphia Flyers June 2010 - August 2010
Skills
Facebook, Press Releases, Public Relations, Social Media, Social Networking, Blogging, Media Relations, Event Planning, Editing, PowerPoint, Corporate Communications, Creative Writing, Proofreading, Filing, Mail Sorting, Electronic Filing
Education
Penn State University 2008 — 2011
BA, Public Relations
Independence Blue Cross October 2013 - Present
Allstate March 2008 - October 2013
Nationwide Insurance February 2005 - February 2008
AIG December 2000 - February 2005
Skills
Claim, Homeowners, Insurance, New Business Development, Term Life Insurance, Commercial Insurance, Marketing Strategy, Sales Management, Umbrella Insurance, Property & Casualty..., Process Improvement, Customer Service, Renters, Sales, Strategic Planning, Life Insurance, Marketing
Education
Penn State University 1995 — 2000
Bachelor of Science, Business Logistics
Independence Blue Cross June 1999 - Present
Care Pavilion Nursing Home January 1995 - August 1998
Education
Peirce College 2010 — 2014
Independence Blue Cross 1981 - Present
Skills
Health Insurance, Employee Benefits, Outlook, Administrative..., Visio, PeopleSoft, Spreadsheets, HIPAA, Project Management
Education
Peirce College
Bachelor's Degree, Business Administration and Management, General
Little Flower High School 1976 — 1980
Independence Blue Cross June 2013 - Present
PECO Energy 2011 - 2012
Philly Temps & Perm September 2010 - September 2011
Skills
Microsoft Office
Education
Peirce College 2012 — 2016
Strawberry Mansion High School 2002 — 2006
Diploma
Independence Blue Cross January 2007 - Present
Montgomery County Health Department September 2003 - January 2007
Education
Penn State University 1997 — 2001
Bachelor of Science (B.S.), BioBehavioral Health
Township of Chester October 2012 - Present
Independence Blue Cross February 2005 - March 2010
The Franklin Mint June 1997 - October 2003
Education
Peirce College 2009 — 2014
Current Student, Accounting/Marketing
Independence Blue Cross Manager, Marketing Customer ImplementationIndependence Blue CrossProduct ManagerIndependence Blue Cross2002 - April 2010
Skills
Marketing, Business Analysis, Health Insurance, SDLC, Insurance, Managed Care, Business Requirements
Education
Peirce College
Business Administration and Management, General
Independence Blue Cross April 1990 - Present
PSFS/EDS July 1984 - April 1990
Reliance Insurance Co. July 1979 - June 1984
Skills
Programming, Software Development, Software Project..., Software Documentation, Software Installation
Education
Peirce College 1974 — 1979
Associate's degree, Information Technology
The Children's Hospital of Philadelphia July 2012 - November 2012
Independence Blue Cross April 2008 - April 2012
Independence Blue Cross 1996 - 2012
Skills
Eligi, Medical Billing, Microsoft Excel, Microsoft Office, Microsoft Word, Customer Oriented, Customer Service, Vendor Management, HIPAA, Process Improvement, Access, Training, Healthcare, Policy, Medicare, Insurance, Employee Benefits, Health Insurance, Visio, Team Building
Education
Peirce College 2012 — 2014
Associate of Science (A.S.), Health Information/Medical Records Technology/Technician
Independence Blue Cross August 1998 - Present
Skills
Technical Writing, Writing, Creative Writing, Customer Experience, Health Insurance
Education
Penn State University 1983 — 1985
Einstein Healthcare Network September 2009 - Present
Einstein Healthcare Network December 2005 - Present
Hawthorne Community Development Corp May 2003 - December 2005
Independence Blue Cross April 2001 - April 2003
Skills
Revenue Cycle, HIPAA, CPT, EMR, Healthcare, Healthcare Management, Medical Billing, Healthcare Information..., ICD-9, Hospitals, IDX, NAVINET, PROMISE
Education
Peirce College 2005 — 2009
Bachelor of Science (BS), Business Administration/Accounting
Independence Blue Cross August 1999 - Present
Skills
Project Management, SQL, Microsoft Excel, Process Improvement, Business Analysis, Requirements Analysis, SDLC, Leadership, Integration, Analysis, SCCM, Admin Studio, Symantec Endpoint Pr, Ms BitLocker..., Radia, Patch, Windows XP/7/8/8.1/10, Windows Sys, Symantec Endpoint..., IIS, Active, Hard
Education
Penn State University 1992 — 1994
Management Information Systems, General