Independence Blue Cross
Industry: Health insurance company
DescriptionIndependence Blue Cross is a health insurer based in Philadelphia, Pennsylvania, in the United States. Independence is the largest health insurer in the Philadelphia area, serving more than two million people in the region and seven million nationwide. CEO: Daniel J. Hilferty (15 Dec 2010–) Headquarters: Philadelphia, Pennsylvania, United States Founded: 1938 Subsidiaries: AmeriHealth, AmeriHealth Caritas, Parent organization: AmeriHealth, Inc.
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Independence Blue Cross Employees
U.S. Dept of Veterans Affairs July 2007 - Present
Resurrection of Life Christian Missions, Inc. February 2001 - Present
Bankers Life and Casualty & Western and Southern Financial Group 2006 - 2007
Independence Blue Cross 1997 - 2006
Public Storage, Inc. 1994 - 1997
U-Haul International 1987 - 1994
Workbench (NYC, NY), Happy Viking Interiors, LTD (PA, NJ, DE) 1979 - 1987
Skills
Marketing, Sales, Public Speaking, Team Building, Training, Leadership, Coaching, Strategic Planning, Customer Service, Leadership Development, Team Leadership, Non-profits, Healthcare, Outlook, Event Planning, Public Relations, Health Insurance, Policy, Microsoft Word, Life Insurance, Hospice, Chaplaincy, Urban Studies, Community Outreach, Missions, Nonprofits, Program Management, Organizational..., Analysis, Supervisory Skills, Budgets, Volunteer Management, Conflict Resolution, Program Development, Staff Development, Access, Management, Employee Benefits, Process Improvement, Employee Relations, Teaching, Government
Education
Biblical Theological Seminary 2013 — 2016
Masters of Divinity (Urban M. Div.) Candidate, Urban Missional Leadership, Missions, & Ministry
Grand Canyon University 2011 — 2012
Master of Arts (M.A.), Urban Studies & Christian Ministry
Eastern University - Palmer Theological Seminary 1994 — 2005
Clinical Pastoral Counseling/Patient Counseling
Geneva College 1987 — 1990
BA, Bibilcal Studies & Religions
Center for Urban Theological Studies 1981 — 1986
Diploma, Urban Studies & Missions
Rutgers University 1979 — 1982
Business Administration
Independence Blue Cross July 2012 - Present
Solomon Edwards/Comcast Cable February 2011 - December 2011
SunGard Financial Systems June 2010 - January 2011
Mayor’s Office of Community Service May 2008 - May 2010
Urban Outfitters December 2007 - May 2008
Champs Sports May 2004 - January 2008
Development Center (CDC), Bloomsburg University August 2005 - September 2006
INTERNSHIP May 2006 - August 2006
Education
Bloomsburg University of Pennsylvania 2003 — 2006
Bachelor of Arts, Geography; Urban and Regional Planning
Kent McBride, P.C. November 2014 - Present
Law Offices of Styliades and Jackson (Employees of Liberty Mutual Insurance Company) July 2014 - November 2014
Law Offices of Styliades and Jackson November 2013 - July 2014
DMG Clearances March 2013 - November 2013
Independence Blue Cross June 2012 - August 2012
The International Court of Justice Jurisdiction Project May 2011 - September 2011
Jackson Cross Partners LLC January 2011 - March 2011
Skills
Negotiation, Licensing Negotiations, Strategic Negotiations, Research, Excel, Public Speaking, Music Publishing, Film, Intellectual Property, Copyright Law, Courts, Microsoft Excel, Legal Writing, Licensing
Education
Widener University School of Law 2010 — 2013
Juris Doctor, Law, Third Year
Villanova University 2006 — 2010
BS, Business Administration, Management and Operations
Beijing Language and Culture University 2008 — 2008
Minor in language, Mandarin Chinese
Dublin Business School 2008 — 2008
International Business/Law
Independence Blue Cross November 2011 - Present
Education
Regent University School of Law 1999 — 2002
J.D.
Butler University 1995 — 1999
BA
Independence Blue Cross June 2015 - Present
ESC Reporter January 2013 - Present
Bucks County Board of Elections May 2008 - August 2015
Gap Inc. November 2013 - May 2015
Gap Inc. November 2012 - November 2013
Gap Inc. August 2008 - November 2012
The Centurion Newspaper September 2008 - January 2010
Anheuser-Busch Entertainment Corporation June 2003 - January 2006
Skills
Social Media, Social Networking, Event Planning, Management, Store Operations, Blogging, Customer Service, Marketing, Facebook, Public Relations, Event Management, Editing, Press Releases, Writing, Creative Writing, Accreditation, Training, Merchandising, Human Resources, Payroll, Hiring, Community Outreach, Pricing, Government, Internal Audit, Time Management, Retail, Media Relations, Fundraising, Interviews, Proofreading, Volunteer Management, Copy Editing, Email Marketing, Microsoft Word, Copywriting, Marketing Communications, Inventory Management, Internal Communications, Sales, Microsoft Office, Online Marketing, Photoshop, Teamwork, Team Leadership, Marketing Strategy, Digital Media, Operations Management, Leadership, WordPress
Education
Bucks County Community College
Associate of Arts (AA), Journalism
Lehigh University
Independence Blue Cross March 2012 - Present
InstaMed June 2010 - February 2012
Independence Blue Cross August 2007 - November 2009
Independence Blue Cross 2005 - 2007
Independence Blue Cross May 2001 - December 2004
Independence Blue Cross November 1999 - May 2001
Conrail January 1994 - January 1999
Conrail January 1992 - January 1993
Conrail January 1990 - January 1991
Conrail January 1990 - January 1991
Skills
SDLC, Insurance, Data Warehousing, PMO, Program Management, Access, Microsoft SQL Server, Project Portfolio..., MS Project, Project Management, Leadership, Visio, Requirements Analysis, Integration, Requirements Gathering, Training, Business Requirements, Management, Analysis, Business Process, E-commerce
Education
Cabrini College 1996 — 1999
B.A, Organizational Management
Delaware County Community College
Associate, Applied Science
Deloitte Consulting, LLP June 2015 - Present
HealthAdvocate December 2012 - May 2015
Quantum Leap Innovations December 2010 - December 2014
OptumHealth August 2010 - July 2012
Independence Blue Cross January 1999 - July 2010
Independence Blue Cross January 1999 - July 2010
Health Insurance Plan of NJ 1998 - 1998
Prudential HealthCare 1994 - 1998
The Bryn Mawr Hospital 1989 - 1993
University of Pennsylvania 1987 - 1989
Skills
Managed Care, Disease Management, Healthcare, Healthcare Information..., Health Policy, Healthcare Management, Healthcare Industry, Health Insurance, Clinical Research, EHR, Healthcare Consulting, Health, Medicaid, Physicians, Utilization Management, HIPAA, Population Health, Leadership, Network Development, Hospitals, Employee Wellness, Medicare, Provider Relations, HMO, Medicine, Clinical, Wellness, Informatics, Patient Safety, Health Care Reform, Medical Education, Internal Medicine, Healthcare Analytics, Electronic health..., Incentive Programs, lifestyle behavior..., HealhCare Safety and..., Telemedicine, Consumer Engagement, Quality Improvement, Strategic Planning, Strategy, Management, Public Health, Process Improvement
Education
Brown University School of Medicine 1977 — 1981
MD, Medicine
Brown University 1974 — 1978
B.S., Biology
Northwestern University - Kellogg School of Management
Health Care Executive Leadership
alphabroder September 2014 - Present
C&D Technologies June 2013 - September 2014
Kulicke & Soffa January 2011 - March 2013
Kulicke & Soffa September 2010 - January 2011
Kulicke & Soffa September 2009 - January 2011
Kulicke & Soffa January 2007 - September 2009
Kulicke & Soffa January 2006 - January 2007
Kulicke & Soffa December 1999 - September 2006
ZA Consulting 1997 - 1999
Independence Blue Cross 1996 - 1997
Skills
Financial Analysis, Sarbanes-Oxley Act, Project Management, Strategic Planning, Financial Reporting, Treasury Management, Financial Modeling, Process Improvement, Forecasting, Mergers, US GAAP, Cost Accounting, Finance, Acquisition Integration, Mergers & Acquisitions, Accounting, Cross-functional Team..., ERP, Management, Cash Management, Strategic Financial..., Strategy, Leadership, Analysis, Business Development, Executive Management, Consolidation, Investments, Manufacturing, Managerial Finance, Project Planning, SEC filings, Internal Controls, Financial Planning
Education
La Salle University - School of Business Administration 1996 — 2000
MBA, Finance
Bloomsburg University of Pennsylvania 1990 — 1994
Bachelor, Accounting
Pennsbury High School
Independence Blue Cross February 2012 - December 2012
The Production Center at NJN June 1996 - November 2011
J & J Temporaries June 1994 - August 1996
Taylor-Made Productions October 1991 - March 1994
Skills
Editing, Project Management, Marketing, Creative Direction, Team Building, Event Planning, CRM, Broadcast, Management, Adobe Creative Suite, Corporate Communications, Event Management, Social Networking, Account Management, Budgets, Strategic Planning, Microsoft Office, Media Production, Project Planning, Social Media, Multimedia, Digital Media, Public Relations, Project Coordination, Vendor Management, SharePoint, PowerPoint, Live Events, PMO, Traffic Management, Photoshop, MS Project, Database Administration, Financial Reporting, Print Development, Excel, Word, Digital Marketing, Production Management, Promotions, Salesforce Administrator, Marketing Communications, Dashboard Metrics, CRM Integration, Financial Analysis, Business Portfolio..., Health Insurance, Medicare, Resource Management, Healthcare Management
Education
The College of New Jersey 1994 — 1996
Bachelors, Communications
Bucks County Community College 1991 — 1993
Associates Degree, Film & Televison
Neshaminy High School 1988 — 1991
High School Diploma, High School/Secondary Diplomas and Certificates
ARRIS May 2014 - October 2014
Independence Blue Cross June 2013 - November 2013
Mcneil Pharmaceutical September 2012 - February 2013
Women's Resource Center 2012 - 2012
Education Management Solutions February 2011 - September 2011
Corepharma LLC January 2008 - September 2009
TEK Systems May 2007 - December 2007
Dynamics Research Corp May 2005 - January 2007
Schering-Plough Corp August 2004 - December 2004
Medco Health Solutions May 1997 - October 2003
Skills
Instructional Design, Quality Assurance, Training, Program Management, Software Documentation, Team Building, Process Improvement, SharePoint, Business Process..., Instructor-led Training, Captivate, Cross-functional Team..., Employee Training, Project Management, Microsoft Visio, Adobe Captivate, Work Process Improvement, Networking, Program/Project..., Adobe CS4: Photoshop,..., End-User Training, Research & Analysis
Education
Community College of Allegheny County 2012 — 2012
Six month online Health Information Technology certificate program., Health Information Technology
Full Circle Computing 2010 — 2010
Office Technology for Supervisors Program
Essex County College 2004 — 2004
Certified Internet Web Page Design Specialist
City University of New York-Baruch College
BBA, Computer Information Systems
Independence Blue Cross August 2011 - Present
The TriZetto Group 2005 - 2010
The TriZetto Group 2000 - 2005
IMS Health October 1998 - November 2000
Knoll May 1998 - September 1998
Cognizant Technology Solutions September 1996 - May 1998
Dun & Bradstreet June 1995 - September 1996
Eastern Savings Bank October 1992 - May 1995
Maryland National Bank June 1991 - October 1992
Skills
Financial Analysis, Budgeting, Forecasting, Financial Modeling, Process Engineering, Managerial Finance, Project Planning, General Ledger, Process Improvement, Risk Management, Banking, Budgets, Project Management, Cash Flow, Analytics, Analysis, Finance, Business Process..., Leadership, Business Planning, Sarbanes-Oxley Act, Business Analysis, Executive Management, Financial Reporting, Accounting, Auditing, Financial Statements, Mergers & Acquisitions, Internal Controls, Variance Analysis, SEC filings, Strategic Financial..., Access, P&L, Financial Accounting, Financial Forecasting, Internal Audit, Hyperion Enterprise, Financial Planning, Management
Education
Bloomsburg University of Pennsylvania 1987 — 1991
BS in Business Administration, Accounting
Independence Blue Cross June 2015 - Present
New Balance September 2012 - October 2014
Lamberti's Sunset Marina and Restaurant June 2009 - August 2012
Philadelphia Phillies May 2011 - January 2012
Schneider Associates September 2011 - December 2011
Comcast-Spectacor May 2010 - August 2010
Skills
Facebook, Social Media, Word, PowerPoint, Microsoft Word, Cision, Customer Service, Research
Education
Boston College 2008 — 2012
Bachelor of Science, Marketing, Communication
Mount Saint Joseph Academy 2004 — 2008
Catapult Learning/Catapult Academy January 2015 - Present
Catapult Learning December 2013 - January 2015
Catapult Learning January 2012 - December 2013
Catapult Learning May 2011 - January 2012
National Labor College May 2010 - December 2010
Mountain State University/Penn Foster April 2006 - June 2010
Penn Foster Schools A Division of Thomson Education February 2004 - April 2006
Independence Blue Cross June 2002 - October 2003
Skills
Social Media Marketing, Online Marketing, Marketing Communications, Email Marketing, Wordpress, Web Analytics, Constant Contact, Adult Education, Content Marketing, Adobe Connect, Web Content, K-12 Education, Higher Education, Marketing, Creative Writing, Lead Generation, Leadership, Press Releases, SEO, HubSpot, Inbound Marketing, Inbound Lead Generation, Slideshare, Basecamp, Blogging, Webinars, Webinar Management, Internal Communications, Web Content Optimization, CRM
Education
Bloomsburg University of Pennsylvania 1996 — 2001
Bachelor of Arts, Communication
BlackTree Healthcare Consulting July 2015 - Present
Independence Blue Cross December 2013 - July 2015
Prudential Financial October 2012 - July 2013
Prudential Financial May 2011 - August 2011
Skills
Commitment to Customer..., Time Management, Detailed Organization, Marketing Communications, Phone Skills, Communication, Report Writing, Accounting, Customer Service, Telephone Skills
Education
West Chester University of Pennsylvania 2009 — 2012
Bachelor of Applied Science (BASc), Business Management
Bucks County Community College 2008 — 2009
Business Administration and Management, General
Indiana University of Pennsylvania 2007 — 2008
Independence Blue Cross January 2005 - Present
Education
Bloomsburg University of Pennsylvania 1982 — 1986
Bachelor's degree, Mathematics
Independence Blue Cross August 2013 - Present
InfoMC August 2009 - August 2013
BioClinica May 2006 - June 2009
Draeger February 2003 - May 2006
Skills
Experienced Business..., Technical Documentation, Software Documentation, Health Communication, Instructional Design, Business Process..., Course Development, Workflow Analysis
Education
Boston University
MSHC, Health Communications
Germantown
Germantown
High School
Howard University
BSEE, Electrical Engineering
Executive office of Health and Human Services (EOHHS) July 2012 - Present
State Street Corporation May 2003 - February 2012
Performa Works February 2002 - February 2003
Rapidigm 2000 - 2002
Fidelity Investments June 2000 - December 2001
Independence Blue Cross March 2000 - June 2000
Telcordia Technologies December 1999 - March 2000
Skills
Corporate Actions, Fund Accounting, SDLC, Requirements Gathering, TIBCO, Integration, Leadership, Information Technology
Education
Suffolk University - Sawyer Business School
Master of Public Administration (MPA)
Bharathiar University
Bachelor's degree, Engineering
Indian Institute of Technology, Delhi
Master's degree, Industrial Engineering
AIG May 2012 - Present
Lincoln Financial group October 2008 - March 2012
Delaware Investments, formerly a subsidiary of Lincoln Financial Group October 2008 - December 2009
Independence Blue Cross 2003 - 2008
PwC 1996 - 2003
Skills
Extensive experience..., Significant interaction...
Education
Drexel University 2003 — 2005
Executive MBA, Business Administration
Boston University - School of Management 1992 — 1996
Accounting
Independence Blue Cross June 2013 - Present
Independence Blue Cross September 1999 - June 2013
Core States Bank 1979 - 1999
Skills
Visio, Software Documentation, SharePoint, Systems Analysis, Windows, Business Analysis, Microsoft Office, MS Project, HIPAA, Troubleshooting, Team Building, Vendor Management, Microsoft Excel, Business Requirements, Program Management, Business Process, Integration, Analysis, Requirements Gathering, Requirements Analysis
Education
Indiana University of Pennsylvania 1979 — 1982
Bucks County Community College
Indiana University of Pennsylvania
PHS
LiquidHub April 2014 - Present
McKesson Health Solutions July 2013 - April 2014
McKesson Health Solutions 2005 - June 2013
Portico Systems 2003 - 2005
Independence Blue Cross 2000 - 2003
Aetna January 1989 - June 2000
Skills
Program Management, Project Management, Strategy, Management, CRM, Process Improvement, Leadership, Management Consulting, Requirements Analysis, SDLC, Quality Assurance, Customer Service, Business Analysis, Vendor Management, Product Development, Cross-functional Team..., Healthcare, Product Management, Business Planning, Sales, Business Process..., Integration, Project Portfolio..., Healthcare Information..., SaaS
Education
Boston University Questrom School of Business
Project Management Certification
Indiana University of Pennsylvania
Business Administration
Academy Injury & Health Center July 2009 - Present
Health Market Science May 2007 - October 2009
Independence Blue Cross November 1999 - April 2007
Academy Injury and Health Center 1995 - 1999
Skills
Process Improvement, Healthcare Information..., Healthcare, Project Management
Education
Bucks County Community College 2006 — 2007
Certification, Project Management
Minneapolis Community and Technical College 1991 — 1993
Certification, Nursing
Philadelphia University 1986 — 1990
Independence Blue Cross April 2014 - Present
Illinois Mutual September 2013 - January 2014
NTPC December 2011 - January 2012
Skills
HTML, Java, Microsoft Office, IBM Rational Tools, Waterfall, CMMI, Outlook, SharePoint, SQL, Data Analysis, C++, C, Ubuntu, HTML 5, Microsoft Visual Studio..., Visio, Scrum, SDLC, Customer Service, MS Project, Microsoft Excel, Microsoft Word, PowerPoint, Research, Teamwork, Linux, CSS3, microsoft project, Visual Paradigm, SmartDraw, UMLet, Agile Methodologies, Six Sigma, MySQL, LEGO Mindstrom, Data Reconciliation
Education
Bradley University 2012 — 2014
Master's degree, Computer Science
Gitam university 2008 — 2012
Bachelor's degree, Computer Science
Comcast March 2014 - Present
Evoke Health December 2013 - December 2013
Digitas Health December 2012 - October 2013
Independence Blue Cross October 2005 - December 2012
Skills
Insurance, Health Insurance, Marketing, Strategic Planning, Marketing Communications, Access, PowerPoint, Project Management, Microsoft Excel, Data Analysis, Microsoft Office, Customer Service, Leadership, Analysis, Marketing Strategy, Program Management, Leadership Development, Analytics, Strategy
Education
Drexel University 2008 — 2010
Master of Science, Communication
Baruch College, City University of New York (CUNY) 1999 — 2003
Bachelor of Business Administration, Marketing
PricewaterhouseCoopers September 1996 - Present
Independence Blue Cross 1994 - 1996
Hartford 1989 - 1994
Hartford Life 1989 - 1994
Milliman 1984 - 1989
milliman 1984 - 1989
Skills
Healthcare, Government Programs, Payer, Enterprise Risk..., Reinsurance, Actuarial Science, Risk Management, Insurance, Due Diligence, Financial Analysis, Valuation, Mergers, Management, Mergers & Acquisitions, Financial Modeling, Analysis, Health Insurance, Financial Reporting, Financial Risk
Education
Temple University 1984 — 1986
Bachelor of Arts (BA), Mathematics
Bucks County Community College 1982 — 1984
AA, Mathematics
NTT DATA Americas June 2011 - Present
Independence Blue Cross September 2010 - June 2011
ACE Group March 2010 - September 2010
Merck October 2008 - March 2010
Merck June 2003 - October 2008
Intracorp 2002 - 2003
ESource Group 2001 - 2002
CHI Systems 1999 - 2001
Skills
Business Analysis, Project Portfolio..., Pharmaceuticals, Healthcare IT, Program Management, IT Governance, Strategic Planning, Staffing Services, Shared Services, Globalization, New Business Development, Business Relationship..., Pharmaceutical Industry, Healthcare Information..., Governance, Business Process, Cross-functional Team..., SaaS, IT Strategy, Vendor Management, CRM, Project Management
Education
Drexel University 1998 — 2002
B.S.
Bowling Green State University 1997 — 1998
Boyertown Area High School
Diploma
Independence Blue Cross July 2015 - Present
Independence Blue Cross March 2014 - Present
Proficient Learning, LLC May 2013 - February 2014
SoftAssist August 2012 - April 2013
Blackstone Career Institute May 2012 - August 2012
Springs Window Fashions January 2012 - April 2012
Kellogg Company May 2011 - April 2012
Skills
Instructional Design, ADDIE, Needs Analysis, E-Learning, Instructor-led Training, Jing, Photoshop, Instructional Technology, Adobe Photoshop, Articulate Studio, Audacity, Microsoft Office, Articulate Storyline, Storyboarding, Project Management, Adult Education, Blended Learning, Distance Learning, SharePoint
Education
Bloomsburg University of Pennsylvania 2011 — 2012
Master of Science, Instructional Technology
Bloomsburg University of Pennsylvania 2007 — 2011
Bachelor of Arts, Journalism and English
Independence Blue Cross August 2005 - Present
Skills
Health Insurance, Strategic Planning, Marketing Communications, Managed Care, Insurance, Proposal Writing, Public Speaking, Communication Training, Organization &..., Management, Editing, Organization, Highly detail oriented, Work Well Independently, RFP, RFI, Medicare, Proposal Leadership, Training, Instructional Design, Employee Benefits, Healthcare, Health Savings Accounts, Marketing, Cross-functional Team...
Education
Penn State University 1992 — 1995
PhD, Communication
Penn State University 1989 — 1992
MA, Communication
Binghamton University 1983 — 1987
BA, English: Rhetoric and Literature
Social Security Administration September 2015 - Present
Independence Blue Cross August 2012 - Present
The Hartford July 2010 - August 2011
Skills
Insurance, Process Improvement, Microsoft Excel, Project Management, Business Analysis, Sales, Training, Analysis, Risk Management, Health Insurance, Healthcare, Leadership, Program Management
Education
Keller Graduate School of Management of DeVry University 2011 — 2014
Master of Public Administration (M.P.A.), Non-Profit/Public/Organizational Management
Bloomsburg University of Pennsylvania 2005 — 2009
Bachelor of Arts (B.A.), Political Science and Government
Corporate Call Center August 2014 - Present
Independence Blue Cross July 2013 - July 2014
Harte-Hanks, Inc. February 2012 - August 2012
Vetstreet June 2010 - February 2012
Unum January 2002 - January 2006
Model Consulting, Inc. May 1999 - October 2000
Aetna October 1989 - May 1997
Skills
Employee Benefits, Ancillary Benefits, Health & Welfare..., Key Account Management, Up-selling, Cross Selling, Building Relationships, Multi Tasking, Consultative Selling..., Smiling, Effective Listener, Volunteerism, Insurance, Account Management, Program Management, Management, Health Insurance, Customer Satisfaction, Disability Insurance, Sales, Strategic Planning, Coaching, Marketing, Sales Operations, Customer Retention, Volunteering, CRM, Training
Education
Bucks County Community College 2006 — 2009
Merraine Group, Inc. November 2011 - Present
Independence Blue Cross July 2000 - October 2011
Skills
Hospitals, Healthcare, Nursing, Executive Search, Temporary Staffing, Recruiting, Permanent Staffing, Permanent Placement, Allied Health, Talent Acquisition, Hiring, Management, Healthcare Management, Temporary Placement
Education
Harlaw Academy 1986 — 1992
Brunel University
Bachelor of Business Administration (BBA)
Independence Blue Cross May 2015 - Present
Independence Blue Cross/Human Resourses/Shared Services Division - Philadelphia, PA March 2012 - May 2015
The University of Pennsylvania Museum of Archaeology & Anthropology - Philadelphia, PA 2008 - 2012
Allied-Barton Security Services – Philadelphia, PA 2001 - 2008
PNC Bank, N.A. – Philadelphia, PA 1998 - 2000
PNC Bank, N.A. – Philadelphia, PA 1996 - 1998
Skills
SKILLS/QUALIFICATIONS:, Training, Program Management, Customer Service, Policy, Access, Outlook, Visio, SharePoint, Lotus Notes, Data Analysis, Microsoft Office, Instructor-led Training, PowerPoint, Data Entry, Management, iPhone Support, iPad, Smartboard, Projection Systems, Projection Screens, Polycom Video..., Polycom, Scheduling Management, Concierge Services, Technical Leadership, Team Leadership, Intranet, Internet Explorer, Microsoft Excel, Office Administration, Leadership, TECHNICAL..., Adobe Acrobat, Avaya IP Telephony
Education
Bucks County Community College 2014 — 2016
Candidate for Bachelor of Liberal Arts and Sciences, Computer Programming (Visual Basics, C#, C++, Java); Project Management Fundamentals
Saint Joseph's University 2014 — 2015
Candidate for Bachelor of Science, Liberal Arts and Sciences/Liberal Studies
DeVry University – Philadelphia, PA 2009 — 2013
Associate in Applied Science - Major: Health Information Technology (HIT), February 2013, Health Information Technology Management, GPA 3.98, Summa Cum Laude – Dean’s List Recipient; DeVry Alumni Association
Independence Blue Cross University – Philadelphia, PA
Certification of Completion, Continuing Education & Professional Development in Healthcare Compliance Training
Communities In Schools of Philadelphia, Inc. May 2010 - November 2014
Communities In Schools of Philadelphia, Inc. October 2009 - April 2010
Communities In Schools of Philadelphia, Inc. December 2007 - October 2009
Communities In Schools of Philadelphia, Inc. September 2006 - December 2007
ANN INC. (parent company of Ann Taylor, LOFT & Lou & Grey) 2004 - 2006
INTRACORP, subsidiary of CIGNA CORPORATION 2001 - 2003
Independence Blue Cross 2000 - 2001
Aramark 1997 - 2000
Skills
Nonprofits, Fundraising, Community Outreach, Public Speaking, Event Planning, Social Media, Leadership, Editing, Press Releases, Volunteer Management, Grant Writing, Program Development, Microsoft Office, Social Networking, Non-profits, Blogging, Public Relations, Relationship Management, Business Strategy, Business Development, Adobe Creative Cloud, eTapestry, TrendMLS, QuarkXPress, Salesforce.com..., Vocus, WordPress
Education
Bryn Mawr College – Graduate School of Social Work & Social Research 2013 — 2013
Nonprofit Executive Leadership Certificate, NELI Fellow
Eastern University 2005 — 2007
Master of Business Administration (MBA), Business Administration and Management, General
The Restaurant School at Walnut Hill College 2000 — 2002
Associate's degree, Culinary Arts/Chef Training
Temple University 1988 — 1991
Bachelor of Arts (B.A.), Journalism-Public Relations
CNA Insurance May 2015 - Present
Boston College September 2011 - May 2015
Independence Blue Cross July 2014 - August 2014
Independence Blue Cross June 2013 - August 2013
Independence Blue Cross June 2012 - August 2012
Education
Boston College 2011 — 2015
Bachelor of Arts (B.A.), Economics, Mathematics
Commdex Consulting LLC. October 2014 - Present
Self employed Sr Project Manager November 2008 - October 2014
Exelon February 2013 - April 2013
Independence Blue Cross April 2012 - December 2012
De Lage Landen June 2011 - May 2012
City of Baltimore March 2011 - June 2011
WorleyParsons January 2006 - February 2011
Skills
Data Center, PMP, VoIP, Servers, WAN, Firewalls, Project Management, Hardware, Information Technology, Avaya, Call Centers, IVR
Education
ITIL Master 2011 — 2011
Certification, ITIL v3
Boston University - School of Management 2009 — 2010
Master certification of PMI, PMP PMI
Agile Scrum 2008 — 2008
Certification-GREEN BELT, Agile Scrum Methodology
Cisco Certication 2007 — 2007
CCVP,CCNA,CCNP certification, Cisco Voice Professional, Cisco Network Admin, Cisco Network Professional
Avaya 2003 — 2003
ACE, Avaya Certified Expert
Bob Jones University 1981 — 1984
BSEE, Electrical Engineering
Arthur J. Gallagher & Co. October 2014 - Present
Signature Advisors, Inc. 2014 - 2014
M.F. Irvine Companies, LLC 2003 - 2014
WE-Enroll, Inc. November 2002 - August 2007
Kistler Tiffany Benefits 1996 - 2002
Independence Blue Cross 1994 - 1996
Independence Blue Cross 1989 - 1994
Skills
Employee Benefits, Leadership, Benefits Administration, Health Insurance, Insurance, Disability Insurance, Management, Human Resources, Brokers, Health Care Reform, Health Savings Accounts, Employee Relations, Life Insurance, Team Building, Risk Management, Underwriting, COBRA, Term Life Insurance, Managed Care, Medicare, Claim, Workers Compensation, Property & Casualty..., Strategy, FMLA, Vendor Management, Interviews, Creative Strategy, Creative Direction, Marketing Communications, Video Production, Radio Broadcasting, Employee Engagement
Education
Cabrini College
Master of Science in Organizational Leadership
Eastern University
Bachelor of Art in Organization Management
Independence Blue Cross May 2015 - Present
AXIS Capital 2015 - Present
AIG 2012 - 2015
Bank of America 2011 - 2012
Clean City LLC June 2010 - June 2011
Alchemi, Inc 2000 - 2011
Center for Emerging Visual Artists 2004 - June 2010
Philadelphia Housing Authority 2008 - 2010
MarketingNPV October 2007 - 2008
Lincoln Financial Group 2004 - 2007
Skills
Training, Finance, Analysis, Investments, Coaching, New Business Development, Data Analysis, Organizational..., Risk Management, Nonprofits, Team Building, Proposal Writing, PMP, Leadership, Strategy, Management, Management Consulting, Business Development, Business Strategy, Strategic Planning, Marketing, Program Management, Process Improvement, Project Management, Public Speaking, Change Management, Business Process..., Marketing Strategy, Leadership Development, Financial Analysis, Business Planning, Six Sigma, Non-profits, Financial Modeling, FLMI
Education
University of Pennsylvania - The Wharton School 2002 — 2004
MBA
University of Pennsylvania - The Wharton School 2002 — 2004
Brown University 1991 — 1993
BA
University of Antwerp 1991 — 1992
Diploma
Milton Hersey School
Independence Blue Cross October 2008 - Present
Harbinger Sound Productions May 2006 - Present
The Doylestown Bookshop August 2006 - October 2008
Wal-Mart, Inc September 2004 - May 2005
Golf Cars, Inc October 2001 - April 2002
Education
Bloomsburg University of Pennsylvania 1999 — 2004
B.A., Communication Studies / Theatre Arts
Comcast September 2008 - Present
Aramark (The Bettinger Company) May 2008 - September 2008
Independence Blue Cross April 2004 - May 2008
2003-2004 May 2003 - May 2004
Office of Multicultural Affairs January 2000 - January 2003
Education
Bloomsburg University of Pennsylvania
BACHELOR'S OF LIBERAL ARTS
Eastern University
Master of Business Administration
Independence Blue Cross September 2013 - Present
LiquidHub March 2013 - September 2013
IBM April 1999 - March 2013
Lockheed Martin September 1997 - April 1999
Barley Snyder LLC (formerly Miller & Murray LLP) July 1994 - September 1997
Skills
PMP, IT Outsourcing, Certified Project..., Business Analytics, Software Licensing, Technology Contracts, Training & Development, Corporate Law, Program Management, Project Portfolio..., Process Optimization, Market Intelligence, Competitive Strategy, Cloud Computing, Outsourcing, IT Service Management, SDLC, MS Project, Business Strategy, PMO, Vendor Management, Governance, Management, Business Intelligence, Management Consulting, Innovation Management, Consulting, Leadership, Project Management, Business Transformation, IT Strategy, Risk Management, Business Process, Business Process..., Enterprise Software, Enterprise Architecture, IT Management, Project Delivery
Education
University of Pittsburgh School of Law 1991 — 1994
JD, Law
Boston College 1987 — 1991
BA, Political Science
Independence Blue Cross May 2014 - August 2014
DreamIt Ventures May 2013 - August 2013
SpeSo Health May 2013 - August 2013
Osmosis - Knowledge Diffusion May 2013 - August 2013
Skills
Social Media, Microsoft Office, Public Speaking, Photoshop, Leadership, Communication Skills, Java, OS X, Marketing, MailChimp, Start-ups, iMovie, Google Analytics, Data Analysis, HTML, Python, iPhoto, Databases, SQL, Venture Capital, Entrepreneurial..., Prezi
Education
Barnard College 2012 — 2015
Bachelor of Arts (B.A.), Information Science
Columbia University in the City of New York 2012 — 2015
Bachelor of Arts (B.A.), Information Science
Bucknell University 2011 — 2012
Computer Science
The Baldwin School 2007 — 2011
High School
NRG Energy May 2015 - Present
Resource Real Estate August 2014 - April 2015
Independence Blue Cross September 2011 - July 2014
Independence Blue Cross September 2007 - October 2011
Meniscus Educational Institute July 2006 - April 2007
St. Joseph Summer Theater June 2002 - August 2006
CLA Insurance Agency April 2002 - July 2006
Philadelphia Flyers January 2006 - June 2006
Fitzy's Fitness July 2005 - December 2005
Skills
Editing, Newsletters, Social Media, Event Planning, Copywriting, Public Relations, Blogging, Marketing Communications, Copy Editing, Facebook, Social Media Marketing, Social Networking, Email Marketing, Proofreading, Creative Writing, Marketing, Research, Strategic Communications, Press Releases, Fundraising, Leadership, Internal Communications, Nonprofits, SEO, Advertising, Writing, Management, Public Speaking, Customer Service, Microsoft Office
Education
Saint Joseph's University 2008 — 2012
Masters, Writing Studies
Cabrini College 2003 — 2006
BA Arts, English and Communications
Archbishop Prendergast
Family Service Assocation of Bucks County October 2015 - Present
Family Service Association of Bucks County October 2015 - Present
Massage Envy Spa April 2015 - September 2015
The Housing and Community Development Network of New Jersey September 2014 - December 2014
New Hope Foundation August 2013 - April 2014
Independence Blue Cross April 2011 - May 2012
Bucks County Community CollegeFall 2010 June 2010 - March 2011
International Boxing Federation October 2010 - December 2010
Private March 2009 - July 2009
Skills
Photoshop, Interpersonal..., Microsoft Office, Advertising, Typing, Possess strong..., Phone Etiquette, Final Cut Studio, Grant Writing, Graphic Design, Marketing, Film Editing, Photography, Fundraising, Policy Writing, Mental Health Counseling, Addiction Counseling, Constant Contact, Social Media, Public Speaking, Social Networking
Education
Rutgers University-New Brunswick 2013 — 2016
Master of Social Work (MSW), Clinical/Medical Social Work, Management and Policy, 4.0
Rider University 2008 — 2010
Communications, TV/Radio, 3.2 GPA
Bucks County Community College
Independence Blue Cross July 2013 - Present
Independence Blue Cross January 2012 - July 2013
Dynamic Security Concepts, Inc. (DSCI) June 2011 - August 2011
ASRC Research and Technology Solutions (ARTS) July 2009 - June 2011
FAA September 2008 - July 2009
Tropicana Casino & Resort March 2008 - September 2008
Parker and Partners September 2007 - January 2008
Cabrini Mission Corps January 2007 - May 2007
Press of Atlantic City June 2006 - August 2006
Skills
Photoshop, QuarkXPress, Editing, Access, Newsletters, Social Media Marketing, Management, InDesign, SharePoint, Proofreading, Facebook, Leadership, Software Documentation, Marketing, Training, Advertising
Education
Cabrini College 2005 — 2007
BA, English and communication
Cabrini College
B.A. English and Communication
Independence Blue Cross October 2011 - Present
Independence Blue Cross June 2010 - October 2011
Independence Blue Cross November 2007 - June 2010
The Neat Company July 2007 - June 2008
Vantage Technologies December 2006 - November 2007
Vantage Learning August 2004 - December 2006
New York State Assembly June 2003 - August 2004
Skills
Copywriting, Editing, Project Management, Training, Newsletters, Marketing Communications, Social Media, Copy Editing, Content Management, Internal Communications, Email Marketing, Press Releases, Proofreading, Social Media Marketing, Strategic Communications, Social Networking, Blogging, Creative Writing
Education
Saint Joseph's University 2008 — 2011
M.A.
Bucks County Community College 2004 — 2004
Canisius College 1999 — 2003
B.A.
US Gov February 2015 - Present
Drexel University - Digital On Ramps June 2014 - January 2015
VulnAware November 2013 - June 2014
QVC July 2012 - November 2013
Independence Blue Cross March 2011 - September 2011
PJM Interconnection March 2010 - September 2010
Naval Surface Warfare Center June 2006 - September 2009
Drexel IRT August 2008 - April 2009
VisionLineMedia October 2006 - December 2006
Skills
Software Development, Databases, Microsoft SQL Server, jQuery, MySQL, JavaScript, CSS, Java, C#, Web Applications, HTML5, Web Design, SQL, Web Application Security, DB2, JSP, XML, Information Security, Network Security, Powershell, Amazon Web Services..., MVC Architecture, PHP, CodeIgniter, Data Warehousing, Photoshop, Web Development, ASP.NET, Database Design, Cryptography, Teradata, Subversion, IBM Rational Rose, UML, Unix, Message Broker, HTML 5, Linux, Apache, Nginx, Salesforce.com...
Education
University of Maryland College Park 2015 — 2017
Master’s Degree, Cyber Security
Drexel University 2009 — 2012
Bachelor's Degree, Information Systems, Minor in Business
Cabrini College 2007 — 2009
Bachelors of Science, Computer Information Systems
H-E-B August 2014 - Present
H E B Market August 2014 - Present
Rite Aid 2000 - July 2014
Independence Blue Cross 1998 - 2000
Capital Blue Cross 1990 - 1998
Education
Bloomsburg University of Pennsylvania 1980 — 1984
BS, Computer Science
ECRI Institute September 2013 - Present
Optellios October 2012 - September 2013
NaviNet May 2010 - February 2012
Independence Blue Cross November 2007 - March 2010
David M. Banet and Associates August 2006 - October 2007
Cabrini College Woodcrest Magazine June 2006 - August 2007
Cabrini College's student run newspaper, The Loquitur, August 2005 - May 2007
Skills
Direct Marketing, Email Marketing, Social Media Marketing, Online Marketing, Marketing Management, Charitable Giving, Project Coordination, Microsoft Office, InDesign, QuarkXPress, Strategic Planning, Strategic Communications, User Experience, Marketing Communications, Communications Strategy, Process Development, Dreamweaver, Salesforce.com, Product Marketing, Press Releases, Trade Shows, Lead Generation, Management, Corporate Communications, Social Media, Copy Editing, Marketing, Vendor Management, Vendor Relationships, CRM, Facebook, Editing, Direct Mail, Creative Writing, Training, Publications, Charities, Newsletters, Journalism, Copywriting, Social Networking, Vendor Relationship...
Education
Cabrini College 2003 — 2007
Degree: Bachelor of Arts, English and Communication
Health Partners Plans April 2015 - Present
Health Partners Plans January 2014 - April 2015
Cushman & Wakefield November 2013 - December 2013
Independence Blue Cross July 2013 - September 2013
Hospice Education Network February 2013 - April 2013
excelleRx May 2003 - January 2013
excelleRx May 2001 - April 2003
Skills
Instructional Design, E-Learning, Instructor-led Training, Articulate Studio, Learning Management, Captivate, Dreamweaver, HTML, Camtasia, Training, Educational Technology, CSS, Blended Learning, JavaScript, jQuery, XML, Audacity, ADDIE, Photoshop, Flash, SCORM, Software Documentation, Consulting, Process Improvement, Articulate Storyline, RoboHelp
Education
Cabrini College
Master of Science, Instructional Systems and Technology
University of Houston
Bachelor of Music, Music Education
TMG Health February 2014 - Present
Autism Services Group May 2012 - February 2014
Connolly Healthcare January 2011 - May 2012
Alex Cannon Consulting August 2010 - January 2011
HealthCore, Inc. July 2008 - October 2010
Greater Philadelphia Hispanic Chamber of Commerce July 2007 - July 2008
Independence Blue Cross January 2007 - June 2007
Radian Mortgage Insurance February 2005 - December 2006
Radian Mortgage Insurance July 2003 - January 2005
ICON Solutions 1992 - 1998
Skills
Vendor Management, Project Management, Requirements Analysis, Six Sigma, SDLC, Process Improvement, Enterprise Architecture, Data Warehousing, Program Management, Business Analysis, Database Design, Strategy, Software Development, Business Intelligence, IT Strategy, Databases, Integration, Management, Analysis, Project Planning, Software Project..., Business Process, Visio, Consulting, Leadership
Education
Boston University 1980 — 1984
Ba.
Independence Blue Cross March 2015 - Present
Comcast April 2014 - September 2014
Sprint November 2010 - May 2012
Skills
Direct Sales, Information Technology, Sales, Telecommunications, Microsoft Office, Sales Process, Account Management, Sales Operations, Sales Management, Team Leadership, Customer Service, Wireless, Customer Satisfaction, Microsoft Word, PowerPoint, Microsoft Excel, Data Analysis, Research, Time Management, Teamwork, Microsoft SQL Server, Java, Photoshop, Networking
Education
Drexel University 2013 — 2017
BSIT, Information Technology
Bucks County Community College 2011 — 2013
Bachelor of Science (BS), Information Technology
Aetna September 2010 - May 2011
McKesson Corporation August 2008 - November 2009
MAXIMUS Federal Services January 2006 - July 2008
Independence Blue Cross July 2002 - January 2006
Express Scripts, Inc November 2001 - July 2002
Skills
Medicare, Process Improvement, Healthcare, Microsoft Office, Customer Service, Microsoft Excel, SharePoint, Data Analysis, Strategic Planning, Project Management, Analysis, PowerPoint, Access, Business Analysis, Insurance, Outlook, Software Documentation, Employee Benefits, Microsoft Word, Medicaid, Risk Management
Education
Eastern University 2006 — 2008
MBA
Penn State University 1997 — 2001
Bachelor of Arts
Bauder College 1995 — 1997
Associate of Arts
Web Werks September 2009 - Present
Max Media Group February 2009 - February 2012
Salem Community College September 2009 - March 2011
US Spaces Real Estate January 2009 - June 2009
GMH Associates November 2006 - December 2008
Independence Blue Cross December 2003 - November 2006
MRO September 2002 - December 2003
O'Malley Moving & Storage June 1996 - August 2001
Skills
Adobe Creative Suite, Drupal, PHP, Microsoft Technologies, System Administration, Web Development, Mobile Technology, Linux, Operating Systems, Video Production, Digital Video, iPhone development, VMware, Cisco Technologies, Data Centre Architecture, Ubuntu, Database Administration, OS X, Ebay Sales, CSS, HTML
Education
Boston College 1998 — 2002
BA, Communication
Malvern Preparatory School 1994 — 1998
High School Diploma
Comcast December 2013 - Present
Comcast January 2013 - November 2013
Independence Blue Cross July 2012 - December 2012
Independence Blue Cross April 2012 - July 2012
PointRoll 2011 - 2011
Accenture 2005 - 2011
Skills
Strategy, Change Management, Business Process, Management, Leadership, Process Improvement, SDLC, Outsourcing, Mergers & Acquisitions, Analytics, Product Management, Cross-functional Team..., Team Building, Agile Methodologies, Management Consulting, Risk Management, Business Process..., Business Analysis, IT Strategy, Program Management, Business Transformation, Vendor Management
Education
Columbia University - Columbia Business School 2015 — 2017
Master of Business Administration (MBA)
Villanova University 2000 — 2004
Electrical Engineering, Cum Laude
Bucknell University
Summer coursework, Psychology and Sociology
Lewisburg High School
Sykes May 2013 - Present
Sykes January 2012 - Present
Sykes July 2010 - January 2012
ICT Group Inc. November 2005 - July 2010
Independence Blue Cross January 2001 - November 2005
Sullivan Community Capital LLC January 1998 - January 2001
Skills
Vendor Management, Call Center, BPO, Process Improvement, Business Analysis, Outsourcing, CRM, Project Management, Program Management, Customer Satisfaction, Business Intelligence, Account Management, IVR, Analytics, Business Process, Software Project..., Data Analysis, IT Operations, Technical Support, Software Documentation, Customer Experience, Team Management, ITIL, Enterprise Software, Technology, Call Centers, Management, Operations Management, Contact Centers, Workforce Management, Telecommunications, Security, Team Leadership, Cross-functional Team..., Software Development, Business Process...
Education
Chubb Institute of Technology 2000 — 2001
Programming
Clarion University of Pennsylvania 1994 — 1996
Communications
Bucks County Community College 1992 — 1994
Liberal Arts
East Bay HS
Our Lady of Fatima
DigitasLBi June 2015 - Present
Brown University September 2011 - Present
Brown University October 2012 - May 2015
Brown University December 2013 - December 2014
NBC Sports June 2014 - August 2014
NBC Sports 2014 - 2014
NBC Sports 2014 - 2014
NBCUniversal, Inc. June 2013 - August 2013
Independence Blue Cross June 2012 - August 2012
Springside Chestnut Hill Academy 2007 - 2011
Skills
Problem Solving, Organizational..., PowerPoint, Microsoft Word, Quick Thinker, Social Media, Public Speaking, Research, Leadership, Fundraising, Event Planning, Management, Community Outreach, Microsoft Office, Microsoft Excel, Editing, Customer Service, Social Networking, Data Analysis, Facebook, Writing
Education
Brown University 2011 — 2015
Bachelor of Arts (BA), American/United States Studies/Civilization, Junior
Brown University 2011 — 2015
Bachelor of Arts (B.A.), American/United States Studies/Civilization
U.S. Bank May 2013 - September 2014
Hewlett-Packard September 2012 - April 2013
U.S. Bank January 2012 - September 2012
Hewlett-Packard July 2011 - March 2012
Hughes Network Systems November 2010 - July 2011
Chickasaw Nation Industries, Inc. May 2010 - April 2011
Boeing July 2010 - November 2010
Independence Blue Cross September 2009 - May 2010
Wayerhaeuser May 2009 - September 2009
Travelers June 2008 - April 2009
Skills
IT Service Management, ITIL, Incident Management, IT Strategy, IT Management, Service Management, Requirements Analysis, Management Consulting, Integration, Enterprise Architecture, SDLC, PMP, Solution Architecture, Cloud Computing, Enterprise Software, Professional Services, Pre-sales
Education
Florida Atlantic University 1998 — 2000
Bachelors of Science, Computer Information Systems and General Management
Broward College 1994 — 1996
Associate of Science (A.S.), Engineering and Scientific Programming
Broward College 1993 — 1995
Associate of Science (A.S.), Computer Engineering Technology
Broward College 1992 — 1995
Associate of Science (A.S.), Electronic Engineering Technology
Integrated Management Resources Group, Inc. May 2015 - Present
Benefit Harbor October 2014 - Present
Lingo Kids September 2014 - Present
Intergenerational Literacy Program January 2014 - Present
Boston University September 2013 - Present
Boston University Office of Athletics September 2010 - May 2014
Independence Blue Cross June 2013 - August 2013
The US Senate Campaign of Elizabeth Warren September 2012 - November 2012
La Secretaría de Seguridad Pública June 2012 - August 2012
Outback Steakhouse August 2009 - August 2012
Skills
Program Management, Customer Service, Research, Spanish, Data Entry, Politics, Tutoring, Political Science, Facebook, Social Networking, Public Speaking
Education
Boston University 2010 — 2014
Bachelor of Arts (B.A.), Political Science and Government
Boston University 2010 — 2014
Bachelor of Arts (B.A.), Latin American Studies
Universidad San Francisco de Quito 2013 — 2013
Independence Blue Cross April 2014 - Present
Citco Fund Services December 2011 - April 2014
Kreischer Miller July 2010 - January 2012
Kreischer Miller September 2008 - May 2011
Skills
GAAP, Internal Controls, Financial Statements, Accounting, Auditing, Financial Reporting, US GAAP, CPA, General Ledger, Financial Accounting
Education
Bloomsburg University of Pennsylvania 2004 — 2008
Bachelors, Accounting
Independence Blue Cross August 2013 - Present
Cigna November 2010 - August 2013
Anthem April 2001 - October 2010
Lumenos April 2001 - May 2005
AETEA Information Technology August 2000 - April 2001
Comcast January 1996 - June 1998
Skills
SDLC, Program Management, Business Analysis, Vendor Management, Process Improvement, Project Management, Requirements Gathering, PMO, Requirements Analysis, Management, SharePoint, Enterprise Software, Change Management, Project Portfolio..., Databases, PMP, Visio, Quality Assurance, Resource Management, IT Strategy, Integration, Business Intelligence..., Business Intelligence, Agile Methodologies, CRM, Software Project..., Business Requirements, Business Process...
Education
Villanova University
MBA, Information Technology
The London School of Economics and Political Science (LSE)
International Relations
Cabrini College
B.S., Business Administration
Wyoming Seminary
NOAA: National Oceanic & Atmospheric Administration January 2014 - Present
NOAA: National Oceanic & Atmospheric Administration October 2013 - December 2013
Global Linguist Solutions - DynCorp International February 2010 - October 2012
Results The Gym June 2005 - January 2010
Accenture / XL Associates March 2002 - April 2006
Department of Agriculture / Diversity Services September 2001 - March 2002
GlobalFit January 2000 - June 2001
Independence Blue Cross September 1997 - January 2000
Independence Blue Cross December 1996 - August 1997
Independence Blue Cross / Careers USA August 1996 - December 1996
Skills
Government Contracting, PeopleSoft HRIS, Office Administration, Microsoft Office Suite..., Internet Explorer, Sharepoint, Organizational, Team Oriented, Quick Learner, Can work autonomously, 15+ combined years of..., PeopleSoft, PowerPoint, Human Resources, Organizational Structure, SharePoint, Process Improvement, Team-oriented, Customer Service, Training, HRIS, Microsoft Word, Outlook, Microsoft Excel, Analysis, Leadership, Recruiting, Software Documentation, Employee Benefits, Payroll, Personnel Management, New Hire Orientations
Education
Bucknell University
Bachelor of Science, Liberal Arts
Greater Philadelphia Business Coalition on Health July 2013 - Present
Independence Blue Cross 2010 - 2012
USI Insurance Services 2009 - 2010
CorCell, Inc. 2005 - 2009
Cityscape Designs, LLC 2001 - 2005
Hutt Marketing Associates 1999 - 2000
Independence Blue Cross 1988 - 1999
Skills
Business Development, Health Policy, Sales & Marketing..., Health Benefits..., Entrepreneurship, Relationship Management, Project Management, Regulatory Compliance, Product Development, Health Insurance, Team Building, Sales, Public Speaking, Program Management, Marketing, Leadership, Management, Start-ups, Team Leadership, Marketing Strategy, Healthcare
Education
Thomas Jefferson University 2012 — 2015
Master of Science, Health Policy
Thomas Jefferson University
Graduate Certificate, Health Policy
Bucknell University
BSBA, Business Administration
Thomas Jefferson University Hospitals May 2015 - Present
Thomas Jefferson University Hospitals September 2013 - Present
Georgetown Univeristy Hospital July 2012 - August 2013
Independence Blue Cross June 2011 - August 2011
Skills
Epic Systems, Healthcare Information..., Operating Room
Education
Thomas Jefferson University 2010 — 2012
Bachelor's of Science, Nursing
Boston University
Camden County College
Independence Blue Cross November 2011 - Present
Sanatoga Music Corp January 1999 - Present
Independence Blue Cross March 2007 - November 2011
Quest Diagnostics June 2001 - November 2006
GSK June 1983 - 2001
Skills
Strategy, Business Analysis, SDLC, E-commerce, Integration, Project Management, Leadership, Analytics, Product Management, Process Improvement, Visio, Management, Product Development, Healthcare Information..., Business Intelligence, Business Process..., Vendor Management, Information Technology, Strategic Planning, SEO, Microsoft Excel, Six Sigma, COBOL, Business Process..., SharePoint, Microsoft Word, Software Design, Entrepreneurship, Microsoft Office, Web Design, Trademarks, Brand Development..., Product Marketing, Supply Chain Management, Blogging, Technical Leadership, Process Engineering, MQSI, RUP Methodologies, Agile & Waterfall..., Intellectual Property, Global Sourcing, Corporate Branding, Web Content, Website Development, QuickBooks, Web Technologies, HP Service Manager, HP Service Desk, ITIL
Education
Saint Joseph's University - Erivan K. Haub School of Business 1999 — 2001
MBA, International Finance & Information Tech
Cabrini College 1996 — 1999
BA, Organizational Management
Montgomery County Community College 1988 — 1994
AS, Accounting
Berkeley College
Film Study
Independence Blue Cross May 2011 - December 2011
Kaiser Permanente October 2008 - June 2010
Brigham and Women's Hospital October 2005 - September 2008
athenahealth July 2004 - February 2005
Partners HealthCare June 2001 - November 2002
Health Metrics Consulting June 1999 - August 1999
Skills
Hospitals, Process Improvement, Healthcare, Revenue Cycle, Managed Care, Healthcare Management, Strategy, Visio, Management, Analysis, Project Management, Business Process..., Access, Accounts Receivable, Business Process, Data Analysis, Financial Analysis, Insurance, Program Management, Finance, Clinical Research, Six Sigma, Leadership, Marketing, Mergers & Acquisitions, Cross-functional Team..., Team Building, Nonprofits
Education
Framingham State University
Master of Arts, Healthcare Administration
Brandeis University
Bachelor of Arts, Economics
Project Management Institute November 2013 - Present
Johnson & Johnson Group of Consumer Companies February 2013 - Present
Symphonic Group, LLC November 2010 - Present
Symbiosis Partners, Inc. 2008 - July 2014
Independence Blue Cross July 2012 - December 2012
AstraZeneca November 2011 - July 2012
Elsevier November 2010 - May 2012
The North Highland Company May 2008 - December 2009
Ernst & Young LLP January 2006 - April 2008
PwC Consulting (formerly BearingPoint) August 2004 - December 2006
Skills
Business Analysis, Business Process, Business Process..., Change Management, Management Consulting, IT Strategy, Requirements Analysis, Competitive Analysis, Leadership, Business Transformation, Project Portfolio..., Program Management, Governance, Analytics, Project Management, Consulting, Business Development, Product Management, Strategy, Business Strategy, Management, ERP, Software Project..., Marketing Strategy, Software Development, Entrepreneurship
Education
Brandeis University 1998 — 2002
BA
Palmyra High School
Aon July 2008 - Present
Independence Blue Cross June 2007 - July 2008
Temple University September 2005 - May 2006
Skills
Microsoft Office, Insurance, Reinsurance, Basketball, Mathematics, Brokers, Actuarial Science, Financial Analysis, Property & Casualty..., Professional Liability, Liability, Commercial Insurance, Underwriting, General Insurance, Management, Customer Service, Casualty, Risk Management, Microsoft Excel
Education
Boston University 2010 — 2012
Master of Science (M.S.), Insurance Management, 3.68
Temple University 2004 — 2008
Bachelor of Business Administration (B.B.A.), Actuarial Science, 3.75
JPMorgan Chase & Co. 2015 - Present
JPMorgan Chase 2013 - 2015
JPMorgan Chase 2012 - 2013
Robert Half / Protiviti 2011 - 2012
Orleans Homebuilders 2007 - 2011
AmerisourceBergen Solutions Group 2006 - 2007
De Lange Landen 2004 - 2006
Independence Blue Cross 1993 - 2004
Skills
Sarbanes-Oxley Act, IT Audit, Internal Audit, Auditing, Risk Management, Internal Controls, SAS70, CISA, Risk Assessment, Enterprise Risk..., Process Improvement, Business Continuity, Information Security..., Information Security, Project Management, SDLC, Information Technology, Business Process, Accounting, CEH, CPA, CompTIA Network+..., CompTIA A+ Certification, CISSP, CompTIA Linux+ Certified
Education
Drexel University 1987 — 1991
MBA, Finance
Bob Jones University 1979 — 1983
BS, Accounting
Widener University 1998 — 2001
AS, Information Systems
NIC Inc. December 2013 - Present
Brinker Capital May 2013 - November 2013
Meta Pharmaceutical Services April 2013 - May 2013
Lifecycle Software October 2012 - March 2013
Hazox Chemical reporting Systems July 2002 - October 2012
Janussea Software LLC 2012 - 2012
Independence Blue Cross November 1999 - July 2002
Unisys January 1995 - November 1999
Skills
HTML, Databases, Java, SDLC, Visual Studio, .NET, Requirements Analysis, Software Development, Microsoft SQL Server, XML, Agile Methodologies, Quality Assurance, SQL, Process Improvement, Enterprise Architecture, Agile Project Management, ASP.NET, Web Applications, C#, Eclipse, Web Services, JavaScript, Oracle, Perl, Business Intelligence, Software Engineering, Integration, Web Development, MySQL, Visio, SharePoint, Unix, Database Design, UML, SOA, Testing
Education
Villanova University 1986 — 1991
Master of Science, Computer Science
Bloomsburg University of Pennsylvania
Bachelor of Science, Computer Science
Shamokin Area High School
Shamokin Area High School
Bank of Tokyo-Mitsubishi UFJ January 2012 - Present
Bank of Tokyo-Mitsubishi UFJ June 2009 - December 2011
Sovereign Bank January 2008 - May 2009
Independence Blue Cross February 2006 - December 2007
S1 Corporation May 2005 - January 2006
S1 Corporation May 2002 - May 2005
Challenger Systems acquired by vMoksha Tech January 2000 - April 2002
Autosoft Information Technologies May 1998 - May 2000
Systems Management Group February 1997 - May 1998
Skills
ESB, JMS, SOAP, Web Services, Architecture, WebSphere MQ, XML, Java, Websphere, Java Enterprise Edition, Unix, Software Project..., Integration, SDLC, Agile Methodologies, SOA, Weblogic, Business Intelligence, Enterprise Software, Architectures, WebLogic
Education
Birla Institute of Technology and Science, Pilani 2004 — 2006
MS in Software Systems, Computers
Doctor Babasaheb Ambedkar Marathwada University 1992 — 1996
Bachelors, Electronics
MedHOK Healthcare Solutions January 2013 - Present
Johnson & Johnson July 2011 - January 2013
MEDecision May 2002 - July 2011
Barnett International 2000 - 2002
Independence Blue Cross 1997 - 2000
Blue Cross of Northeastern Pennsylvania 1995 - 1997
Skills
Healthcare, Salesforce.com, Strategic Planning, Process Improvement, Business Development, RFP, Cross-functional Team..., Account Management, New Business Development, Managed Care, Product Management, Strategy, Healthcare Information..., Sales, Management, Sales Process, Sales Operations, Proposal Writing, Marketing, Leadership, CRM
Education
Bloomsburg University of Pennsylvania 1988 — 1992
Bachelor of Science (BS), Marketing
IMS Health June 2011 - February 2014
mPower Software Services 2008 - May 2011
netForensics 2008 - 2009
Bristol-Myers August 2007 - December 2007
Independence Blue Cross April 1996 - June 2007
Skills
Disaster Recovery, Unix, HP Operations Manager, NNMi, OVPA, SiteScope, HP Business..., Red Hat Linux, Solaris
Education
Worcester Polytechnic Institute 1965 — 1969
BS, ME
Boston University School of Law 1969 — 1972
JD, Law
Arcadia Solutions October 2011 - Present
Independence Blue Cross February 2014 - October 2014
Steward Health Care August 2013 - January 2014
Tufts Health Plan – Network Health December 2011 - July 2013
Hallmark Health System, Inc. October 2011 - December 2012
Strategic Solutions Group September 2009 - October 2011
Massachusetts Department of Public Health September 2009 - October 2011
Wellogic December 2008 - August 2009
Advanced Practice Strategies, Inc. April 2008 - December 2008
Stethographics, Inc. August 2001 - March 2008
Skills
Project Management, Program Management, Integration, Requirements Analysis, Software Documentation, Healthcare Information..., Health Information..., HL7, Healthcare, EHR, Consulting, Leadership, Software Development, Business Process, Practice Management, Software Implementation, SDLC, Healthcare Consulting, Management, EMR, Business Analysis, Business Intelligence, Management Consulting, Agile Methodologies, Informatics, Healthcare IT, Meaningful Use, Healthcare IT Consulting, Process Consulting, Strategic Consulting, Operations Management, HIPAA, Interoperability, IIS, Interviewing, Cost Analysis, SOA Governance, Service Oriented..., Medical Cost Containment, SOA, Analytics, Data Analytics, Continuous Improvement, ICD-10, Charge Capture, Strategic Planning
Education
Brandeis University
BA
Brandeis University
Bachelor of Arts (B.A.)
Independence Blue Cross January 2012 - Present
Independence Blue Cross April 2010 - January 2012
Independence Blue Cross April 2008 - April 2010
Independence Blue Cross November 2005 - April 2008
Skills
Business Requirements, Requirements Gathering, Business Analysis
Education
Bloomsburg University of Pennsylvania 1997 — 2001
Instamed March 2012 - Present
Independence Blue Cross February 2007 - March 2010
Independence Blue Cross September 2005 - February 2007
Mothers Work, Inc. March 2005 - July 2005
Global Internet Management March 2004 - July 2004
Bryn Mawr College January 2001 - May 2003
Bryn Mawr College January 2000 - May 2003
Skills
Adobe Acrobat, communications, Computer Hardware..., Content Management, customer relations, Customer Service, Database Administration, x12 electronic data..., Google Docs, help desk support, Microsoft Access, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Powerpoint, Microsoft Word, Multimedia, Social Networking, Networking, Open Office, PC, Research, Software Documentation, technical support, Telephone Skills, Troubleshooting, Typing
Education
Bryn Mawr College 1999 — 2003
Bachelor of Arts, Linguistics
USAble Life January 2009 - Present
Independence Blue cross January 2006 - January 2009
AAA Mid-Atlantic February 2004 - January 2006
GE Capital January 1999 - January 2004
Skills
Employee Benefits, Performance Management, Talent Management, Leadership Development, Health Insurance, Benefits Administration, Organizational..., Insurance, Coaching, Employee Training, Process Improvement, Team Building
Education
Cabrini College 2005 — 2007
Master's degree, Organizational Leadership
West Chester University of Pennsylvania 1988 — 1992
Bachelor of Arts (B.A.), Political Science and Government
Independence Blue Cross July 2015 - Present
Independence Blue Cross 2012 - 2015
Christiana Care Health System 2009 - 2012
LNB Commercial Capital 2005 - 2009
Johnson & Johnson 2003 - 2005
Ernst & Young 1998 - 2003
Education
Boston College
Bachelor’s Degree, Accounting
St. Joseph's Preparatory School
Independence Blue Cross LTC RetiredUS Army Reserve1970 - 2002
Education
Bloomsburg University of Pennsylvania
Independence Blue Cross Network AdminCaliber One Management Company2000 - 2002
Reliance Surety 1999 - 2000
National Media 1996 - 1999
CPL 1996 - 1996
Education
Bucks County Community College 1988 — 1992
hopewell
Independence Blue Cross April 2007 - Present
Harvard Pilgrim Health Care April 2004 - March 2007
Fallon Community Health Plan 2001 - 2004
Harvard Pilgrim Health Care 2000 - 2001
Harvard Pilgrim Health Care 1996 - 1999
Education
Boston University School of Medicine 1994 — 1997
MPH, Public Health Care
University of South Carolina-Columbia 1983 — 1987
BA, Journalism
AmeriHealth Caritas April 2014 - Present
Independence Blue Cross June 2013 - January 2014
Independence Blue Cross January 2010 - June 2013
Independence Blue Cross January 2002 - January 2010
MEDecision April 1999 - November 2001
Siemens Healthcare November 1997 - April 1999
GENEX Services, Inc. April 1995 - November 1997
Intracorp 1988 - 1995
Siemens Medical Solutions 1984 - 1988
Skills
Managed Care - UM/CM/DM, Clinical Systems, Relationship management, Payer systems, Provider systems, ICD-10, Pega PRPC development, Software Development, Software Project..., Healthcare Information..., Health Insurance, Software Design, Project Management, Management, Key Account Management
Education
Cabrini College 1978 — 1980
BA, Psychology & Philosophy
Philadelphia Insurance Companies August 2010 - Present
Independence Blue Cross March 2000 - March 2010
Conrail February 1991 - February 2000
Skills
SDLC, Process Improvement, PMP, SharePoint, Project Management, Program Management, Governance, Business Process..., Vendor Management, PMO, Quality Assurance, ITIL, MS Project, Visio, Vendor Contracts, Project Portfolio..., Team Building, IT Service Management, Oversight, Project Planning, Agile Project Management, Vendor Co-ordination, Agile Methodolgy, Certified Scrum Master..., scrum, Software Documentation, Analysis, Integration, Scrum, Agile Methodologies
Education
Cabrini College 2004 — 2006
MSOL, Organizational Leadership
Cabrini College 1997 — 1999
BA, Organizational Management
Win-Win Negotiations Seminar
Trimble Navigation 2007 - Present
QVC 2001 - 2007
Verizon 2000 - 2001
AT&T Global Services 1999 - 2000
Merck 1998 - 1999
Independence Blue Cross 1995 - 1998
Conrail 1993 - 1995
PRO-STAR on COntract to US -GOVT 1992 - 1992
Digital Equipment Corporation 1980 - 1992
Honeywell 1978 - 1980
Skills
C++, Unix, Software Development, C#, XML, Multithreading, .NET, Databases, JavaScript, Software Engineering, Subversion, SQL, C, Visual Studio, Windows, VAX/VMS
Education
Boston University 1987 — 1990
Computer Engineering
Lock Haven University of Pennsylvania 1974 — 1978
BS, Mathematics & Computer Science
Independence Blue Cross August 2014 - Present
Independence Blue Cross October 2010 - August 2014
AT&T June 2008 - October 2010
IBM Global Services September 2000 - April 2008
Case Consult GmbH January 1997 - September 2000
Skills
SDLC, Software Project..., PMP, Business Intelligence, MS Project, DB2, CRM, XML, Project Management, Oracle, Six Sigma, PL/SQL, Systems Analysis, Management, COBOL, JCL, Access, Teradata, CICS, PMO, ITIL, Requirements Gathering, Data Warehousing
Education
Birla Institute of Technology and Science, Pilani 2001 — 2003
Masters, Software Systems
Calicut University 1991 — 1995
Bachelor of Technology, Electronics and Communication Engineering
VMware March 2014 - Present
Third Sky Inc. January 2014 - March 2014
Pfizer March 2013 - August 2013
Independence Blue Cross May 2010 - March 2013
Independence Blue Cross January 1999 - June 2010
CSC Consulting January 1999 - August 2001
Prudential Fox and Roach Realtors February 1995 - December 1999
LegalStaff of Philadelphia January 1991 - January 1995
Skills
IT Strategy, ITIL, Change Management, Business Intelligence, Access, Management
Education
Cabrini College 1982 — 1988
BS, marketing
West Chester University of Pennsylvania 1997 — 1999
MBA
Allentown Central Catholic 1979 — 1982
Diploma, HS
Harleysville Insurance March 2015 - Present
Harleysville Insurance May 2010 - March 2015
Independence Blue Cross October 2004 - March 2010
Independence Blue Cross April 2001 - October 2004
City of Philadelphia - Mayor's Office of Community Service November 1998 - August 2000
Health Partners February 1997 - November 1998
Mustard Seed, Inc. 1996 - 1997
Skills
SharePoint, Integration, Requirements Gathering, Software Project..., Business Requirements, User Acceptance Testing, SDLC, Process Improvement, ACORD, XML, Risk Management, Business Process..., IT Strategy, Testing, Business Analysis, Software Documentation, Quality Assurance, Business Process, MS Project, ITIL, Vendor Management, Analysis, Data Modeling, Databases, Oracle, Project Management, Visio
Education
Temple University 1991 — 1994
Bloomsburg University of Pennsylvania 1989 — 1991
Bensalem High School 1986 — 1989
Diversified Supportive Services, LLC April 2011 - Present
IDC-Partners May 2007 - December 2008
IDC Partners May 2007 - December 2008
Independence Blue Cross November 2005 - May 2007
Howire Communications May 2005 - November 2005
cable, internet and phone services April 2005 - October 2005
Ajilon Consulting May 2004 - September 2005
AJILON CONSULTING COMPANY June 2004 - May 2005
Colonial Penn Life Insurance January 1998 - January 2003
Skills
IT Strategy, Business Analysis, Process Improvement, Networking, Servers, Management, Software Installation, Help Desk Support, Call Centers, Data Center, Disaster Recovery, Technical Support, Troubleshooting, System Administration
Education
Peirce College 2006 — 2010
Bachelor of Science, Programming and Application developement
Peirce College 2006 — 2010
BACHELOR OF SCIENCE, INFORMATION TECHNOLOGY; PROGRAMMING AND APPLICATION DEVELOPMENT
National Education Center 1989 — 1990
Diploma, Software Applications
Bucks County Community College 1985 — 1986
Computer Science
Community College of Philadelphia
COMPUTER SCIENCE
Independence Blue Cross August 2014 - Present
Independence Blue Cross April 2013 - August 2014
Independence Blue Cross August 2011 - April 2013
Independence Blue Cross June 2007 - August 2011
Independence Blue Cross September 2005 - June 2007
Firstrust Bank September 2001 - October 2006
Skills
Business Analysis, Data Analysis, Analysis, Insurance, Microsoft Excel, Quality Assurance, Process Improvement, Business Process Mapping, Project Management
Education
La Salle University
Master of Business Administration (M.B.A.)
Temple University 2003 — 2005
Bachelor’s Degree, Liberal Arts and Sciences/Liberal Studies
Bucks County Community College 2000 — 2003
Liberal Arts and Sciences/Liberal Studies
Independence Blue Cross September 2012 - Present
Universal Music Group August 2009 - September 2012
Microsoft October 2008 - August 2009
Skills
PL/SQL, Microsoft SQL Server, Oracle, Teradata Data Warehouse, Databases, Data Warehousing, ETL, Agile Methodologies
Education
Bharathiar University 2005 — 2008
Bachelor's degree, Computer Science
Penn Medicine, University of Pennsylvania Health System March 1982 - April 2015
Independence Blue Cross 2001 - 2002
The Children's Hospital of Philadelphia 2001 - 2001
Skills
Customer Service, Public Speaking, Microsoft Word, Research, PowerPoint, Hospitals, Healthcare Management, Clinical Research, Nursing
Education
Drexel University 2012 — 2017
DrNP in progress, Nursing Science
Binghamton University
Bachelor of Arts (B.A.), Liberal Arts/Anthropology
Broome Community College
Associate in Nursing, nursing
University of Delaware
MSN, Conical Nurse Specialist track
AmeriHealth Caritas June 2013 - Present
Independence Blue Cross July 2012 - June 2013
iPipeline January 2012 - July 2012
MEDecision February 2010 - December 2011
Aetna 2003 - 2008
Aetna 1997 - 2002
Aetna U S Healthcare 1995 - 1997
Reliance Insurance 1994 - 1995
IMS America, Ltd. 1988 - 1993
Coopers & Lybrand Consulting 1986 - 1988
Skills
SDLC, Cross-functional Team..., Business Analysis, Management Consulting, Strategy, IT Strategy, Software Development, Project Management, Vendor Management, Project Planning, Agile Methodologies, Process Improvement, Management, Program Management, CRM, Databases, Agile Project Management, PMO, Leadership, Business Process, Change Management, Business Strategy, Team Building, Analysis, Requirements Gathering, Software Documentation, Resource Management, Team Leadership, Visio, Enterprise Software, Consulting, Business Intelligence, Human Resources, IT Management, Outsourcing, Software Project..., Integration, Product Development, Requirements Analysis, Enterprise Architecture, Project Delivery, PMP, Project Portfolio..., Quality Assurance, MS Project, Business Process..., SharePoint, Healthcare, Data Warehousing, Product Management
Education
Philadelphia University
MBA, Business Administration
Philadelphia University
BS, Business Administration
Boston University 1999 — 2000
Certificate, Project Management
Aetna August 2011 - Present
Aetna December 2008 - August 2011
Aetna April 2005 - December 2008
Life Guidance Services August 1990 - August 1991
Independence Blue Cross March 1986 - August 1991
Skills
Insurance, Process Improvement, Health Insurance, Business Analysis, Property & Casualty..., Cross-functional Team..., Strategic Planning, Underwriting, Vendor Management, Healthcare, Business Process..., Project Management, Account Management, Risk Management, Managed Care, Project Portfolio..., Requirements Gathering, Team Building, Medicare, Program Management
Education
Bloomsburg University of Pennsylvania 1981 — 1985
BS, Accounting
HCL Technologies December 2014 - Present
Viridian Health Management May 2014 - Present
Viridian Health Management September 2012 - Present
Lincoln Financial Group April 2012 - July 2012
Novant Health April 2011 - December 2011
Blue Cross and Blue Shield of North Carolina January 2006 - April 2011
Independence Blue Cross April 2003 - December 2005
Skills
SDLC, Visio, Process Improvement, Business Analysis, Project Management, SharePoint, HIPAA, PMO, Software Project..., Requirements Gathering, Healthcare, Requirements Analysis, Healthcare Information..., Business Process..., Project Portfolio..., Business Requirements, Software Documentation, Integration, Management, EDI, Health Insurance, EHR, Strategic Planning, Software Implementation, Analysis, Business Process, User Acceptance Testing, Enterprise Architecture, Vendor Management, MS Project, Program Management, PMP, Customer Service, SOA
Education
Walden University 2013 — 2017
Doctor of Philosophy (Ph.D.), Health/Health Care Administration/Management
The New School 1996 — 1999
MS, Health, Policy and Management
Binghamton University 1991 — 1995
BA, Sociology
August Martin HS 1987 — 1991
H.S. Diploma, Computer Science
Mount Sinai Health System October 2013 - Present
Independence Blue Cross March 2010 - July 2011
EmblemHealth/ HIP Health Plan of New York 1998 - 2009
Emblem Health and HIP 1997 - 2009
HIP Health Plan of NY 1997 - 2009
EmblemHeath Services LLC 1997 - 2009
HIP 1997 - 2009
Skills
Provider Relations, PPO, Healthcare Industry, Physicians, Management, Strategy, Health Insurance, Managed Care, Insurance, Process Improvement, HIPAA, Executive Management, Healthcare, Healthcare Information..., Vendor Management, Healthcare Consulting, Strategic Planning, Employee Benefits, Risk Management, Healthcare Management
Education
Binghamton University 1969 — 1975
MA, English, Creative Writing
Populytics June 2015 - Present
Independence Blue Cross February 2010 - May 2015
Independence Blue Cross May 2008 - February 2010
Independence Blue Cross June 2007 - May 2008
Skills
Customer Relations, Health, Negotiation, Health Insurance, Account Management, Marketing, Underwriting, Marketing Strategy, Sales, Customer Retention, Employee Benefits, Insurance, Customer Service, Healthcare
Education
Saint Joseph's University 2004 — 2008
B.S. Business Administration, Marketing
Birkbeck, University of London 2007 — 2007
Deeds From The Heart September 2000 - Present
Independence Blue Cross 1988 - 1996
KPMG Advisory 1987 - 1988
HealthAmerica Corporation of Philadelphia 1984 - 1987
American Enterprise Institute March 1983 - May 1983
U.S. House of Representatives 1982 - 1983
Skills
Strategic Planning, Leadership Development, Public Speaking, Employee Benefits, Entrepreneurship, Business Strategy, New Business Development, Negotiation, Sales Management, Medical Education, Change Management, Business Development, Staff Development, Strategic Leadership, Program Management, Management, Leadership
Education
The George Washington University School of Medicine and Health Sciences 1983 — 1984
Masters, Health Care Administration
Boston University 1975 — 1980
BA, Medical Sociology/Health Policy
Freddie Mac September 2012 - Present
QVC March 2012 - July 2012
Independence Blue Cross July 2011 - February 2012
QVC January 2011 - June 2011
SemanticSpace Technologies August 2009 - December 2010
TCS September 2006 - July 2009
TCS August 2005 - August 2006
Wipro Technologies January 2005 - June 2005
Skills
Unix, WebSphere Message Broker, WebSphere MQ, Middleware, Websphere, Message Broker, DB2, Web Services, SOA, Message Queue, WebSphere Application..., EAI, ESB, Weblogic, JMS
Education
Birla Institute of Technology and Science 2001 — 2005
AmeriHealth Administrators 2004 - 2013
Independence Blue Cross 1996 - 2004
HealthSpring Medical Associates 1994 - 1996
Skills
Managed Care, Healthcare, Medicare, Healthcare Management, Healthcare Information..., Health Insurance, HIPAA, Medicine, Disease Management, Utilization Management, Employee Benefits, Health Policy, Leadership, Healthcare Industry, Healthcare Consulting, Process Improvement, Informatics, Family Medicine, Claim
Education
Underwood Memorial Hopsital 1985 — 1988
Presbyterian-HUP Medical Center 1983 — 1984
Jefferson Medical College 1979 — 1983
M.D.
University of Delaware 1976 — 1979
BA
Brigham Young University 1975 — 1976
Independence Blue Cross July 2005 - Present
Independence Blue Cross May 2001 - June 2005
Hong Knong Technology and Management Ltd. May 1995 - June 1998
Wuhan Marine Machinery Plant Co.Ltd September 1991 - May 1995
Skills
Web Applications, Data Analysis, SQL, WebSphere Application..., Solaris, Linux, Web Services, Hibernate, Struts, Java, Web Application Design
Education
Temple University - Fox School of Business and Management 2005 — 2009
MBA, Risk and Insurance
Temple University 1999 — 2001
MS, Computer Information and Science
Beijing Institute of Technology 1987 — 1991
B.S, Mechanical Engineering
Corizon Health February 2015 - Present
Corizon September 2012 - February 2015
Integrity Consulting Group December 2011 - September 2012
AmeriHealth Insurance Co of NJ February 2010 - January 2012
AmeriHealth Insurance Company August 2008 - February 2010
Independence Blue Cross May 2007 - August 2007
Haddon House Distribution May 2006 - August 2006
Haddon House Distribution May 2005 - August 2005
Skills
Healthcare, Management, Sales, Human Resources, Medicare, Health Insurance, Insurance
Education
Boston College 2004 — 2008
Bachelor of Arts, Sociology; Marketing
Boston College 2004 — 2008
Bachelor's degree, Sociology
Independence Blue Cross
Skills
Nursing, Managed Care, Medicare, Utilization Management, Case Managment, Healthcare, HIPAA, Accreditation, Hospitals, Policy, Medicaid, Insurance, Health Insurance, Healthcare Management, Process Improvement
Education
Bucks County Community College
Associates, Nursing
Independence Blue Cross June 2014 - Present
Skills
Product Management, Managed Care, Cross-functional Team..., Leadership, Business Requirements, Healthcare, Health Care Reform, SDLC, Requirements Gathering, Program Management, Analytics, Employee Benefits, Medicare Part D, Business Process, Strategic Planning, Healthcare Information..., Integration, Analysis, Medicaid
Education
Cabrini College
Bachelor of Arts (B.A.), English, Arts Administration
The Philadelphia Group August 2013 - April 2014
Independence Blue Cross June 2011 - August 2011
Boston College October 2010 - May 2011
TMG Health 2010 - 2010
Skills
Microsoft Excel, Microsoft Office, Dinosaurs, Databases, Microsoft Word, Data Analysis, PowerPoint, Olive Oil, Event Planning, Public Speaking, Facebook, Leadership, Customer Service
Education
Boston College 2009 — 2013
Bachelor's degree, Finance
Independence Blue Cross October 2014 - Present
Independence Blue Cross August 2012 - October 2014
Independence Blue Cross August 2001 - August 2012
National Multiple Sclerosis Society October 1999 - August 2001
National Multiple Sclerosis Society February 1993 - August 2001
Skills
Clinical, Health, Non-profits, Program Development, Counseling, Utilization Management, Wellness, Disease Management, Clinical Research, Healthcare Management, Medicare, Psychotherapy, Program Management, Managed Care
Education
Bryn Mawr College 2005 — 2008
MSS, Social Service
UnitedHealth Group May 2014 - Present
UnitedHealth Group September 2012 - April 2014
Independence Blue Cross (Amerihealth Administrators) June 2011 - August 2012
Independence Blue Cross March 2010 - August 2011
Independence Blue Cross March 2000 - March 2010
Education
Wharton Business School 1998 — 2000
Post-Baccalaureate – Wharton Management Program, Business
Bangalore University 1988 — 1992
Bachelor's degree, Electronics
Independence Blue Cross August 2004 - Present
CIGNA Group Insurance June 2001 - July 2004
Skills
Actuarial Science, Health Insurance, Insurance, Underwriting, Employee Benefits, Managed Care, Risk Management, Financial Analysis
Education
Bucknell University 1997 — 2001
BA, Mathematics, Economics
AmeriHealth Administrators February 2006 - Present
NHS of Delaware County August 2014 - Present
CMK-Creating More Knowledge March 2005 - Present
ASCEND (The Asperger & Autism Alliance) Group April 2008 - March 2013
Independence Blue Cross October 2002 - February 2006
The Judge Group 2000 - 2002
Ethix Mid-Atlantic 1988 - 1999
Skills
Microsoft Office 2007, Medicare, Autism Spectrum..., Mental Health, Supervisory Skills, Case Managment, Leadership, Managed Care, Therapists, Business Strategy, Healthcare, Business Analysis, Call Centers, Provider Relations, Insurance, Learning Disabilities, Small Business, HIPAA, Microsoft Office, Outlook, Claim, Child Development, Healthcare Management, Management, Compliance, Employee Training, Visio, Employee Benefits, Troubleshooting, Team Leadership, Medicaid, Newsletters, Benefits Administration, Team Building, Contract Management, Health Insurance, Autism, Process Improvement, Operations Management, Case Management, Communication
Education
La Salle University 2010 — 2014
MA, Professional Clinical Counseling
Gwynedd Mercy University 2008 — 2010
BS, Business Management
Bucks County Community College 1975 — 1977
Liberal Arts
Independence Blue Cross June 2008 - Present
Skills
Underwriting, Customer Service, Call Center, Employee Benefits, Process Improvement, Management, Insurance, Vendor Management
Education
DeVry University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management
Benedict College 1991 — 1995
Biology/Biological Sciences, General
Independence Blue Cross June 2014 - Present
New Jersey Division of Law 2008 - June 2014
Avis Budget Group 2001 - 2003
PriceWaterhouseCoopers 2000 - 2001
Prudential Financial 1998 - 2000
Skills
Mediation, Legal Research, Westlaw, Legal Writing, Litigation, Essbase, Budgets, Analysis, Risk Management, Strategic Planning, Mergers, Insurance, Ad Hoc Reporting, Microsoft Excel
Education
Seton Hall University School of Law 2004 — 2007
Bloomfield College 2001 — 2003
Computer Information System
Rutgers University-New Brunswick 1994 — 1999
Bachelor's degree, Economics
Independence Blue Cross November 2002 - Present
Skills
DB2 UDB (AIX/ZOS), SQL...
Education
West Chester University of Pennsylvania 2003 — 2005
Master of Business Administration (MBA)
Bloomsburg University of Pennsylvania 1992 — 1997
Bachelor of Science (B.Sc.), Geology/Earth Science, General
Frey & Company, CPAs July 2013 - Present
The Children's Home of Easton November 2010 - July 2013
Frey & Company, CPAs November 2006 - December 2008
Miller, Searles, Bahr & Wills August 2004 - June 2006
Independence Blue Cross August 2001 - August 2004
Skills
Internal Controls, Nonprofits, Accounting, GAAP, Tax, Financial Analysis, Payroll, CPA, US GAAP, Financial Statements, Corporate Tax, Fixed Assets, Revenue Recognition, General Ledger, SEC filings, Tax Preparation
Education
Bloomsburg University of Pennsylvania 1995 — 1999
Bachelor of Business Administration (B.B.A.), Accounting
Adecco Group October 2009 - Present
Independence Blue Cross May 2014 - January 2015
GIA November 2008 - 2012
RDA June 2004 - November 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
University of St. Francis 2005 — 2007
Bachelor of Science (BS) Medical Health Arts, BS
Bucks County Community College 1996 — 2004
Associate's degree in Nursing, Registered Nursing/Registered Nurse
Bucks County Community College September 2014 - Present
Thomson Reuters August 2011 - November 2013
Philadelphia Workforce Development Corporation May 2010 - June 2011
Independence Blue Cross August 2007 - September 2008
Unilever 2005 - 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, HTML, Negotiation, Editing, C++, C, Business Objects, Web Intelligence, Crystal Reports, VBA, Hyperion Performance..., SQL, VBScript, JavaScript, GoLive, CSS, Hyperion Reports, Data Analysis
Education
Temple University 2003 — 2005
Master's degree, Computer and Information Sciences
Barkatullah Vishwavidyalaya 1998 — 2002
Bachelor's degree, Computer Engineering
Agile-1 March 2013 - October 2013
Standard Medical Supply, Inc. July 2008 - January 2010
Wells Fargo January 2006 - January 2007
Colonial Penn Life Insurance January 2004 - July 2005
Independence Blue Cross January 2002 - March 2003
Skills
Customer Service, Call Centers, Telephone Skills, Management, Human Resources, Contract Labor, Staffing Services, Recruiting, Talent Acquisition, Enrollment Services, Insurance, Medical Terminology, Medical Billing, Taleo
Education
DCCC 2010 — 2013
Associates Applied Sciences, General Studies, Graduated High Honors, President's List
Benedict College