Independence Blue Cross
Industry: Health insurance company
DescriptionIndependence Blue Cross is a health insurer based in Philadelphia, Pennsylvania, in the United States. Independence is the largest health insurer in the Philadelphia area, serving more than two million people in the region and seven million nationwide. CEO: Daniel J. Hilferty (15 Dec 2010–) Headquarters: Philadelphia, Pennsylvania, United States Founded: 1938 Subsidiaries: AmeriHealth, AmeriHealth Caritas, Parent organization: AmeriHealth, Inc.
Independence Blue Cross List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Independence Blue Cross. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Independence Blue Cross Salaries. You can even request information on how much does Independence Blue Cross pay if you want to. Learn about salaries, pros and cons of working for Independence Blue Cross directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
3,703 Independence Blue Cross employees in database. Find out everything there's to know about Independence Blue Cross employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Independence Blue Cross Employees
Independence Blue Cross January 2012 - Present
ACE Group September 2008 - January 2012
Lockheed Martin June 2006 - May 2008
Skills
Purchasing, Contract Management, Supply Chain Management, Microsoft Office, Financial Reporting, Financial Analysis, Cost Saving Initiatives, eSourcing, E-procurement, Strategic Sourcing, Relationship Building, Vendor Management, Compliance Management, Supplier Diversity, Process Improvement, Supply Management, Procurement, Project Management, Analysis, Management, Cross-functional Team..., Sourcing
Education
Villanova University 2014 — 2016
Master of Business Administration (M.B.A.)
Villanova University 2010 — 2011
Certification, Master Certificate in Applied Project Management
Syracuse University - Martin J. Whitman School of Management 2002 — 2006
B.S., Finance and Supply Chain Management
Universidad Europea 2005 — 2005
Kaler Motor Company, LLC August 2005 - Present
Christ Covenant Church July 2012 - April 2014
Kaler Motor 2005 - 2014
Mar Cor Purification November 2003 - August 2011
Independence Blue Cross March 2001 - November 2003
Skills
Financial Reporting, SOX, Quickbooks, Microsoft Office, MAS500, General Ledger, Sarbanes-Oxley Act, QuickBooks, Accounting, Account Reconciliation, Payroll, Fixed Assets, Financial Statements, Auditing
Education
Susquehanna University 1996 — 2000
BS, Accounting
North Penn
North Penn
Pfizer January 2010 - Present
Aetna 2007 - 2010
Independence Blue Cross 2000 - 2007
Skills
Communications Planning, Relationship Marketing, Marketing Management, Project Management, Marketing Communications, Advertising, Business Strategy, Cross-functional Team..., Brand Management, Digital Marketing, Direct Marketing, Email Marketing, Integrated Marketing, Forecasting, Leadership, Internal Communications, Marketing, Marketing Strategy, Program Management, Social Media, Product Launch, Strategic Communications, New Business Development, Social Media Marketing, Project Planning, Social Networking, Strategy, Public Relations
Education
Seton Hall University 2002 — 2004
MA, Strategic Communications & Leadership
Seton Hall University 1995 — 1999
Bachelor of Business Administration (B.B.A.)
Severn Trent Services, Inc. January 2000 - January 2015
Independence Blue Cross 1993 - 1999
The Vanguard Group 1983 - 1993
Skills
Human Resources, Organizational Design, Talent Management, HRIS, Succession Planning, Organizational..., Performance Management, Compensation, Employee Engagement, Leadership Development, International HR, Deferred Compensation, Employee Relations, Employee Benefits, Onboarding, Leadership, HR Transformation, International..., Cross-functional Team..., Culture Change, Benefits Administration
Education
Shippensburg University of Pennsylvania
Bachelor’s Degree, Major - Communications, Minor - Business Administration
Independence Blue Cross May 2013 - Present
Independence Blue Cross January 2010 - April 2013
Independence Blue Cross February 2001 - December 2009
Harleysville Insurance May 2000 - February 2001
Conrail 1992 - 2000
Conrail 1985 - 1991
Skills
IT Management, IT Solutions, IT Service Management, IT Recruitment, IT Outsourcing, Full SDLC, Performance Management, Team Building, Cross-functional Team..., Situational Leadership, Estimating, Transition Planning, Software Project..., Agile & Waterfall..., Use Case, ITIL Process, Performance Metrics, Release Management, Healthcare Information..., Transportation..., Provider Network..., Claims Management, Customer Service, CICS, COBOL, Databases, Java, JCL, Microsoft Office, Reports, Windows, Goal-oriented..., Customer Satisfaction, Solutions Focused, New Business Development, Hiring Personnel, Management, Project Management, Vendor Management, Integration, Process Improvement, Program Management, SDLC
Education
Pennsylvania State University - Great Valley 1997 — 1998
Management Information Systems and Services, 12 credits completed
Slippery Rock University of Pennsylvania 1976 — 1978
Bachelor of Science (BS), Mathematics
AmeriHealth Caritas September 2013 - Present
Independence Blue Cross November 2011 - September 2013
Nutrisystem January 2010 - November 2011
ICT Group May 2009 - January 2010
US Navy January 1997 - December 2008
Skills
Workforce Management, Avaya, Contact Centers, IEX, Operational Planning, Military, Blue Pumpkin, Call Centers, Process Improvement, Visio, Access, Vendor Management, Business Analysis, Call Center Development, BPO, SDLC, Forecasting, Active Directory, Team Building, Training, Insurance, Customer Retention, Leadership, Quality Assurance, Program Management, Customer Experience, Microsoft Office, Team Leadership, Customer Satisfaction, Troubleshooting, Capacity Planning, Risk Management, PowerPoint, Call Center, Customer Service, HIPAA, Business Process..., Operations Management, Business Intelligence
Education
Strayer University-Pennsylvania 2011 — 2014
Bachelor's Degree, Network Security, B+
Independence Blue Cross October 2014 - Present
JEVS September 2009 - January 2013
NewCourtland Elder Services April 2008 - August 2009
Skills
Negotiation, Community Outreach, Change Management, Leadership, Photoshop, Customer Service, Temporary Placement, Training, Organizational..., Microsoft Office, Team Building, Nonprofits, Microsoft Excel, Recruiting, Management, PowerPoint, Teaching, Public Speaking, Fundraising, Program Development
Education
Strayer University 2006 — 2009
WebLinc Commerce April 2015 - Present
Self February 2012 - Present
Independence Blue Cross October 2012 - December 2012
Stroll January 2012 - July 2012
Radian Guaranty October 2009 - January 2010
Radian Guaranty May 2009 - October 2009
Digitas Health November 2007 - May 2008
Comcast Interactive Media May 2006 - November 2007
Freelance Photographer July 1997 - August 2007
Comcast Interactive Media October 2003 - 2006
Skills
Ruby, ruby on rails, HTML, CSS, User Interface Design, Usability, Software Development, Git, Content Management, User Experience, Interaction Design, jQuery, Graphic Design, User-centered Design, MySQL, JavaScript, Web Project Management, Video Editing, Content Strategy, Wireframes, Certified Scrum Master..., Information Architecture, Web Development, Flash, Web Design, Agile Methodologies, Web Applications, Ruby on Rails
Education
Temple University 1998 — 2003
Bachelor of Arts (BA), Graphic Design and Digital Media
Council Rock HS
Independence Blue Cross January 2014 - Present
Independence Blue Cross February 2011 - December 2013
Independence Blue Cross June 2005 - February 2011
Skills
Insurance, Claim, Underwriting, Claims Management, Brokers, Employee Benefits, Financial Risk, HIPAA, Health Insurance, Life Insurance, Risk Management, Medicare, Process Improvement, Relationship Management, Healthcare, Analysis
Education
Shippensburg University of Pennsylvania
Bachelors, Sociology
Medecision March 2014 - Present
Medecision January 2010 - March 2014
SunGard Higher Education March 2008 - January 2010
National Digital Medical Archive March 2006 - January 2008
Independence Blue Cross 2003 - 2006
Skills
Agile Methodologies, Scrum, Hibernate, SQL, Spring, Java Application..., Agile Application..., Certified Scrum Master..., SDLC, Requirements Analysis, Integration, Web Services, Databases, Business Analysis, Oracle, Process Improvement
Education
Drexel University LeBow College of Business 2012 — 2014
Master of Business Administration (M.B.A.), Business Analytics
Shippensburg University of Pennsylvania 1998 — 2002
Bachelor of Science (BS), Management Information Systems, General
Independence Blue Cross January 2013 - Present
The American College April 2005 - August 2012
Tek Systems October 2004 - April 2005
Digital Fusion December 1998 - October 2004
Skills
Cisco, Desktop Support, Telecommunications, Voice Mail, Mac, Voice Services, PBX, Unified Messaging, Cisco Call Manager, Contact Centre, VoIP, Unified Communications, Call Center, Troubleshooting, Telephony, System Administration, XP, Windows, Active Directory, IP, iPhone, Blackberry, Mobile Devices, Cisco Technologies, Technical Support, Call Centers, Microsoft Exchange, Windows 7, Software Installation, Help Desk Support, Laptops, Windows XP
Education
Global Knowledge 2008 — 2008
na, Administering Cisco Communications Manager and Cisco Unity
Maxwell Training 2002 — 2002
na, Windows XP Profesional Support Training
Tarrant County College 1995 — 1997
na, Computer Science
Sam Houston High School 1988 — 1991
Independence Blue Cross March 2015 - Present
Senator Pat Toomey (R-PA) June 2013 - March 2015
United States Senate January 2011 - June 2013
Pat Toomey for U.S. Senate March 2010 - December 2010
Republican Party of Pennsylvania December 2008 - March 2010
John McCain 2008 June 2008 - November 2008
Skills
Press Releases, Political Campaigns, Grassroots Organizing, Management, Crisis Communications, Constituent Services, Legislative Relations, Message Development, Public Policy, Campaigns, Public Affairs, Governmental Affairs, Grant Writing, Speech Writing, Legislation, Political Consulting, Leadership, Politics, Public Administration, Congressional Affairs, Political Strategy, Campaign Finance, American Politics, Grassroots
Education
Susquehanna University 2004 — 2008
BA
Axalta Coating Systems June 2014 - Present
JPMorgan Chase May 2013 - June 2014
JPMorgan Chase February 2010 - May 2013
JPMorgan Chase February 2009 - February 2010
Experis May 2008 - February 2009
Independence Blue Cross October 2005 - April 2008
Thomson Prometric September 2004 - October 2005
Unisys June 2001 - September 2004
BDPA Philadelphia 1995 - 2003
INROADS July 1997 - May 2001
Skills
Software Project..., SQL Server, SSIS, SSRS, MS Office Automation, VBA, .NET, ASP.NET, SAS, SAS/SQL, C++, COBOL, JavaScript, WinForms, Database Design, Database Development, Software Engineering, Software Development, Business Analysis, Business Process, Investment Banking, Microsoft SQL Server, Project Management, Change Management, Disaster Recovery, VB.NET, C#, Insurance, PHP, Communication, Requirements Gathering, Software Implementation, Development Testing, System Integration..., Integration Projects, Migration Projects, Project Initiation, Code Review, Patience, Resilience, Data Warehousing, Visio, SDLC, Databases, Crystal Reports, Microsoft Office, SQL, Requirements Analysis
Education
Temple University 1997 — 2001
BBA, Business, Management Information Systems
Murrell Dobbins Area Vocational Technical School 1993 — 1997
High School, Computer Science
Independence Blue Cross February 2012 - January 2013
Keystone Mercy Health Plan/Perform Rx May 2009 - December 2011
Skills
Microsoft Office, Medical Billing, Medical Records, Medical Coding, Office Administration, Pharmacy Technicians, Prior Authorization, Medicare Prescription..., Customer Service, Customer Oriented, Typing, Grammar, Telephone Reception, Clinical Research, Medicare, Claim, Insurance, Health Insurance, HMO, PPO, Sales, Healthcare, Training, Microsoft Excel
Education
South University 2011 — 2012
Associate of Science, Allied Health
Lincoln Technical Institute 2008 — 2009
Pharmacy Technician certification, Pharmacology
Independence Blue Cross March 2015 - Present
Independence Blue Cross April 2013 - March 2015
Guitar Center June 2011 - April 2013
Union Star International LLC August 2010 - March 2011
Skills
Financial Reporting, Accounting, Sarbanes-Oxley Act, GAAP, Financial Analysis, Financial Accounting, Microsoft Excel, Financial Statements, Tax, CPA, PeopleSoft, Internal Audit, Hyperion Planning, Cost Accounting, Cash Flow Analysis, Budgeting, Forecasting, Performance Management, Financial Planning
Education
University of Virginia 2009 — 2010
Master of Science, Accounting
Piedmont Virginia Community College 2008 — 2009
Associate of Arts and Sciences (AAS), Accounting
Shanghai Maritime University 2001 — 2005
Bachelor of Science in Economics, International Economics and Trade
HMS September 2014 - Present
Hearing Fusion April 2014 - September 2014
Health Advocate June 2013 - March 2014
TMG Health September 2011 - November 2012
Independence Blue Cross November 2007 - August 2011
Independence Blue Cross October 2006 - November 2007
Independence Blue Cross August 2004 - October 2006
Independence Blue Cross March 2002 - August 2004
Skills
Technical Writing, Training Facilitation, Instructional Design, Health Insurance Claims..., Medical Terminology, Quality Assurance, Writing, Proofreading..., Root Cause Analysis, Microsoft Office Suite..., Highly Organized &..., Training, Claim, Employee Benefits, Customer Service, Employee Training, Windows 8, Program Management, Analysis, Insurance, Health Insurance, Medicaid, Medicare, Call Centers, HIPAA, Managed Care, Access, Process Improvement
Education
Schenectady County Community College
Liberal Arts Program
Qualmetrix December 2014 - Present
Blue Cross Blue Shield of North Carolina May 2008 - November 2014
Independence Blue Cross 2001 - 2008
Skills
Healthcare Information..., Data Analysis, SPSS, Healthcare Management, Healthcare, Statistics, SAS, Program Management, Business Analysis, Analysis, Analytics, Informatics, Data Mining, Public Health, Statistical Modeling, Data Warehousing, Policy, Qualitative Research, Epidemiology, Disease Management, Health Insurance, Managed Care
Education
State University of New York College at Buffalo
PhD, Social Psychology
Blue Cross and Blue Shield of Louisiana June 2014 - Present
Blue Cross and Blue Shield of Louisiana August 2010 - July 2014
Borough of Parkesburg, PA December 2006 - August 2010
Independence Blue Cross August 1997 - October 2009
Independence Blue Cross 1997 - October 2009
Welch's December 1993 - August 1997
Welch's September 1983 - December 1993
Town of Ripley, NY January 1987 - December 1990
City of Buffalo, NY 1981 - 1983
US Department of Housing and Urban Development 1980 - 1981
Skills
Enterprise Architecture, Business Architecture, Integration Architecture, SOA Governance, Architecture Management, Healthcare Technology, Health Information..., Medical Informatics, Informatica, IT Strategy, IT Transformation, IT architectures, Business Alignment, Organizational Design, Business Intelligence, SharePoint, Data Warehousing, Process Improvement, Disaster Recovery, Integration, Governance, Business Process..., Project Portfolio..., Visio, Strategic Planning, Information Technology, Solution Architecture, Healthcare Information..., Architecture, ITIL, Databases, Data Architecture, Management Consulting, Enterprise Architecture..., Architecture Reviews, Road Maps, Culture Change, Vendor Management, SDLC, Enterprise Software, Business Process, SOA, Business Analysis, Program Management, Management, PMO, PMP, Architectures, Informatics, Requirements Analysis
Education
University of Rochester 1979 — 1982
MS, Public Policy Analysis
State University of New York College at Geneseo 1973 — 1976
BS, Political Science, Environmental Studies
Health Care Insurance Industry 2015 - Present
McKesson Health Solutions 2012 - 2014
McKesson Health Solutions 2010 - 2012
Independence Blue Cross 2004 - 2010
Independence Blue Cross 2001 - 2004
Independence Blue Cross 1998 - 2000
Keystone Health Plan East/IBC 1994 - 1997
Skills
Process Improvement, Quality Assurance, Testing, ITIL, Metrics, Management, SDLC, Requirements Analysis, Software Project..., Vendor Management, Business Process, User Acceptance Testing, Business Analysis, Integration, Defect Tracking, Enterprise Software, Business Intelligence, Program Management, Visio, Outsourcing, Software Documentation, Test Management, Analysis, Software Quality..., QTP, Solution Architecture, Data Warehousing, Strategy, Software Development, Requirements Gathering, Release Management, Business Requirements, Security, Project Planning, Leadership, Quality Center, Test Automation, Cross-functional Team..., Test Planning, HP Quality Center, Project Management, Consulting, SharePoint
Education
Temple University
BBA, MIS, Business Information Services
Villanova University
MBA, Business
DOL September 2014 - Present
JPMorgan Chase May 2014 - August 2014
TEKsystems October 2013 - April 2014
Ciber September 2012 - September 2013
Cigna February 2012 - June 2012
Independence Blue Cross April 2003 - February 2012
Charles Schwab August 2000 - April 2002
Safeway October 1997 - June 1999
Skills
XML, FTP, Java, HTML, Solaris, Yourdon, TCP/IP, C++, TIBCO, SDLC, DB2, PVCS, Business Analysis, Business Requirements, Testing, Unix, Databases, Cross-functional Team..., Requirements Analysis, Analysis, Business Process, Visual Basic, Software Documentation, Agile Methodologies, Integration, Requirements Gathering, Business Intelligence, Visio, SharePoint, Data Analysis, Oracle, Systems Analysis, Software Development, Quality Assurance, Process Improvement, Data Warehousing, Vendor Management, Access, Software Project..., Project Planning, PMO, Business Process..., MS Project
Education
State University of New York College at Cortland 1983 — 1985
BS, Business Administration
TC3 Dryden NY 1981 — 1983
Associates of Science, Systems & Programming
IKA Systems- Client Blue Cross Blue Shield February 2014 - Present
Source InfoTech Inc., May 2005 - December 2013
Independence Blue Cross July 2012 - November 2013
The AmeriHealth Mercy Family of Companies December 2011 - May 2012
Horizon Blue Cross Blue Shield of New Jersey May 2010 - November 2011
Universal American January 2010 - April 2010
The TriZetto Group September 2009 - December 2009
Accenture/Texas Medicaid Healthcare Partnership September 2007 - September 2009
Highmark Blue Cross Blue Shield February 2006 - August 2007
Adaptis July 2005 - January 2006
Skills
Medicaid, Business Intelligence, Data Analysis, Requirements Gathering, Requirements Analysis, SDLC, Data Warehousing, Business Analysis, Management, Healthcare Information..., Software Documentation, SharePoint, Visio, Vendor Management, Integration
Education
Beaconhouse School System
DHA Degree College
Pre-Med
Govt. College of Science and Commerce
B-Com
Institute of Chartered Accountants of Pakistan (ICAP)
CA
State University of New York College at Plattsburgh
B.Sc, Intl. Business and Accounting
SnipSnap April 2015 - August 2015
StartupBus June 2015 - June 2015
Independence Blue Cross June 2014 - December 2014
Hope Chapel June 2013 - January 2014
National Student Leadership Conference June 2012 - August 2012
ICAN - California Abilities Network April 2009 - April 2012
ICAN - California Abilities Network January 2007 - September 2009
Education
Temple University 2013 — 2016
Bachelor of Science (B.S.), Computer Science, Senior
Aramark August 2008 - Present
Independence Blue Cross May 2005 - August 2008
Cendant Mortgage April 2002 - April 2005
Orbacom 1995 - 2002
Skills
Strategic Communications, Internal & External..., Employee Engagement, Marketing Communications, Social Media, Social Networking, Strategic Planning, Project Management, Content Management, Writing, Editing, Online Communications, Online Advertising, Digital Media, B2B, B2C, B2E, Analytical Skills, Corporate Communications, Marketing, Brand Management, Leadership, Social Media Marketing, Advertising, Newsletters, Technical Writing
Education
State University of New York College at Oswego
BA, Writing Arts; Spanish
Universidad Europea
BA, Spanish
Independence Blue Cross 2007 - Present
GENEX Services, LLC October 2004 - July 2007
Medata Resources LLC August 2002 - October 2004
C&C Nursing Agency July 2001 - February 2003
Skills
Health Insurance, Medicare, Benefits Administration, Long-term Care, HIPAA, Claims Handling, Healthcare, Medicare Part D, Claim Investigation, Claims Resolution, Claim, Appeals, Insurance Adjusting, ICD-9, PeopleSoft, SharePoint, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
Strayer University 2009 — 2012
Bachlor's Degree - Business Administration, Human Resources Management/Personnel Administration, General
Strayer University-Pennsylvania 2009 — 2012
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General, 3.286
University of Pennsylvania 2014 - Present
Exeter One Consulting, LLC 1998 - Present
Independence Blue Cross 2012 - 2014
Cigna 2011 - 2012
Philadelphia Insurance Companies 2009 - 2010
SunGard 2009 - 2009
AmerisourceBergen 2008 - 2008
Merck 2007 - 2007
GSI Commerce 2005 - 2006
GSK 2004 - 2005
Skills
CPA, PMP, CSM, Lean Six Sigma, CRM, ITIL, Microsoft Project, Governance, Software Development, Business Process..., Agile Methodologies, Strategy, Consulting, Information Technology, Leadership
Education
Stanford University 1981 — 1983
Master of Science (MSc), Applied Mathematics
Independence Blue Cross 2013 - 2015
Independence Blue Cross 2006 - 2013
Independence Blue Cross 2000 - 2006
Independence Blue Cross 1996 - 2000
Independence Blue Cross 1995 - 1996
Independence Blue Cross 1993 - 1995
SAP America 1991 - 1993
DataPro 1990 - 1991
Skills
Vendor Management, SDLC, Insurance, Health Insurance, Process Improvement, Program Management, Business Analysis, Managed Care, Cross-functional Team..., Risk Management, Analysis, Leadership, Strategic Planning, Management, Direct Marketing, Data Analysis, Marketing, Sales Operations
Education
University of Pennsylvania
MS OD, Technology Management
University of Pennsylvania - The Wharton School
Certificate, Executive Leadership and Development
Temple University
BA Communications, Radio, Television, and Digital Communication
City of Philadelphia November 2008 - Present
City of Philadelphia November 2008 - Present
The City of January 2007 - November 2008
Independence Blue Cross August 2006 - November 2007
The Urban Affairs Coalition July 2001 - August 2004
Skills
Data Entry, Customer Service, Microsoft Excel, PowerPoint, Policy, Microsoft Office, Microsoft Word, Research, Non-profits, File Management, Outlook, Access, Community Outreach, Spreadsheets
Education
Strayer University 2011 — 2013
BA, Criminal Justice
Strayer University 2011 — 2013
Bachelor of Science (B.S.), Computer Security & Forensics; 2013
Peirce College 2008 — 2010
Associate; Associate, Information Technology; Science; Network Administration & Security; Science
John Bartram High School 2000 — 2004
high school diploma, Business and Finance
Cantina 2012 - Present
Constant Contact 2010 - 2011
Rondavu 2007 - 2010
MetaMarkets.com January 2000 - September 2001
Accenture/Andersen Consulting 1997 - 1999
Independence Blue Cross 1996 - 1997
Skylight Systems 1994 - 1996
US Navy Research Lab 1992 - 1993
Unix System Labs 1990 - 1990
AT&T 1987 - 1990
Skills
Spring, Cassandra, Perl, MySQL, JavaScript, Java, Subversion, Python, Django, Linux, Maven, Git, SaaS, SOA, REST, Apache, Software Development
Education
St. John's College 1991 — 1994
Bachelor of Arts
Optum, a division of UnitedHealth Group April 2015 - Present
Optum, a division of UnitedHealth Group November 2013 - Present
Independence Blue Cross October 2001 - August 2013
Highmark Blue Cross Blue Shield October 1995 - June 2000
DMW Worldwide March 1992 - October 1995
Devon Direct Marketing and Advertising 1990 - 1992
Skills
Direct Marketing, Direct Mail, Medicare, Health Insurance, Advertising, Lead Generation, Marketing Communications, Copywriting, Copy Editing, Strategy
Education
Shippensburg University of Pennsylvania
BA, Communications
Avonworth High School
Independence Blue Cross August 2014 - Present
Independence Blue Cross November 2007 - August 2014
B of A March 2006 - November 2007
MBNA July 1994 - March 2006
Chesapeake Bay Girl Scout Council November 1991 - July 1994
Skills
Customer Service, Call Center, Training, Leadership Development, Vendor Management, Call Centers, Leadership, Process Improvement, Insurance
Education
Spelman College 1987 — 1991
BA, Psychology
Cigna January 2015 - Present
Independence Blue Cross March 2012 - January 2015
Independence Blue Cross September 2010 - March 2012
Independence Blue Cross August 2008 - September 2010
Skills
Health Insurance, Process Improvement, Insurance, Quality Assurance, Healthcare, Analysis, Call Centers, Vendor Management, HIPAA, Medicare, Employee Benefits, Visio, Claim, Access, Managed Care
Education
Strayer University 2005 — 2008
BBA, Accounting
Capital Management Enterprises January 2008 - Present
Trion Group, a Marsh & McLennan Agency, LLC Company May 2007 - 2008
Independence Blue Cross June 1996 - May 2007
Skills
Health Insurance, Leadership, Strategic Planning, Employee Benefits, Compliance, Strategic Negotiations, Underwriting, Benefits Analysis, Health Care Reform, Life Insurance, Disability Insurance, Dental Insurance, Vision Benefits, Benefits Design, Employee Wellness..., Stop Loss, Managed Care, Reserve Analysis, Claims Management, Benefits Administration, Reinsurance, Medicare, Compliance Testing, Key Account Management, Voluntary Employee..., Utilization, Brokers, RFP, Strategy Implementation, Program Implementation, Informatics, Contribution Analysis, Section 125 Plans, Funding Analysis, COBRA Rate Development, Cost Projections, Thought Leadership, Business Strategy, Creative Solutions, Benefits Compliance..., Strategic Leadership, Human Resources, Team Leadership, COBRA, Health Savings Accounts, Health Policy, Accident, Medicare Part D, Term Life Insurance, Long-term Care
Education
Temple University 1992 — 1996
BBA, Risk Management & Insurance, Finance
Hampton High 1982 — 1987
Diploma, Science
Manna on Main Street January 2013 - Present
Pennypack Farm & Education Center December 2012 - Present
Temple University January 2012 - May 2012
Temple University March 2011 - January 2012
Pennypack Farm & Education Center July 2010 - September 2011
Independence Blue Cross September 2002 - June 2010
The National Adoption Center January 2002 - April 2002
Gate 1 Travel July 2000 - September 2001
Skills
Sustainability, Community Outreach, Project Management, Facebook, Management, Nonprofits, Social Media, Non-profits, SharePoint, Leadership, Web Content Management, Graphic Design, Content Management, Social Media Marketing, Public Relations, Copy Editing, Event Planning, Public Speaking, Water Resources, Marketing Communications, Project Planning, Environmental Awareness, Adobe Creative Suite, Microsoft Office, Community Gardens, Program Management
Education
Temple University 2010 — 2012
MS
Millersville University of Pennsylvania 1994 — 1998
BS
Penn State
EVESHAM PUBLIC SCHOOL DISTRICT November 2011 - Present
Evesham School District 2011 - Present
Strayer University June 2008 - March 2010
Strayer University January 2007 - March 2010
Strayer University January 2007 - May 2008
Independence Blue Cross October 2004 - November 2006
INDEPENDENCE BLUE CROSSKing of Prussia, PA October 2004 - November 2006
CAREERS USA June 2004 - October 2004
MEDATA RESOURCE CENTER September 2002 - November 2003
Skills
Office Administration, Microsoft Office, Excel, Human Resources, Management, Banking, Customer Service, Data Entry, Outlook, PeopleSoft, Spreadsheets, Access, PowerPoint, Microsoft Word, Time Management, Training, Research, Public Speaking
Education
Strayer University 2009 — 2012
MED, Education Technologyin Progress
Strayer University 2004 — 2008
BA, Management
Strayer University 2004 — 2008
Associates Degree, Business Management
Exelon September 2014 - Present
CIGNA Healthcare September 2011 - October 2014
Keystone Mercy Health Plan August 2010 - September 2011
Independence Blue Cross October 2006 - February 2010
Independence Blue Cross June 2003 - October 2006
Independence Blue Cross September 2000 - June 2003
Independence Blue Cross September 1996 - September 2000
General Accident April 1991 - September 1996
Education
Stockton University
BS, Marketing / IT
Oracle June 2008 - Present
BEA Systems October 2007 - May 2008
Independence Blue Cross July 2006 - September 2007
Oracle Corporation May 2004 - May 2006
vMoksha Tech acquired by S1 Corp February 2003 - April 2004
Vistaar Technologies August 2002 - January 2003
Iopsis Software January 2001 - July 2002
Skills
SOA, Web Services, Hibernate, Oracle, Weblogic, Java Enterprise Edition, JMS, EAI, Enterprise Architecture, Spring, XML, JDBC, Java, JSP, SOAP, Struts, Software Project..., Servlets, Solution Architecture, Websphere, Design Patterns, ESB, Middleware, BPEL, Oracle SOA Suite, WebLogic
Education
Swami Ramanand Teerth Marathwada University 1995 — 1999
Jai Hind College, Dhule 1993 — 1995
HSC
NES HighSchool, Parola 1992 — 1993
SSC
Independence Blue Cross September 2012 - Present
Malvern Borough January 2001 - December 2013
Trion, a Marsh & McLennan Agency, LLC Company May 2004 - August 2012
Radnor Benefits Group 1999 - 2004
CBDI, Inc. 1994 - 1999
Education
Shippensburg University of Pennsylvania 1987 — 1990
Oracle June 2010 - Present
Functional and Technical Associates September 2002 - Present
Towers Perrin October 2008 - June 2009
Newspaper Support Services 2005 - June 2008
Independence Blue Cross February 2005 - June 2005
CSC March 1989 - January 1992
Skills
PeopleSoft, Functional Analysis, Software Project..., SDLC, Integration, Oracle, Software Documentation, PeopleTools, Project Management, Requirements Analysis, Management, CRM, Visio, User Acceptance Testing, Business Analysis, Quality Assurance, Testing, Vendor Management, Human Resources, PeopleCode, Business Process, HRIS, Analysis, SQR, PMO, ERP, Training, Leadership, Consulting, Business Process..., Business Intelligence, Personnel Management, Payroll, Benefits Administration, Business Requirements, Oracle E-Business Suite
Education
Temple University 1977 — 1981
BBA, Applied Statistics
Keystone First April 2013 - Present
Independence Blue Cross April 2008 - April 2013
Fox Chase Cancer Center 2006 - 2008
Skills
Managed Care, Health Insurance, Medicare, Medicaid, Healthcare Management, Medical Coding, Provider Relations, Credentialing, Network Development, PPO, Claim, Physician Relations, Claims Resolution, Claims Management, Analysis, HIPAA, Healthcare, Insurance, Process Improvement
Education
Strayer University-Pennsylvania 2012 — 2015
Master of Education (MEd), Educational Leadership and Administration, General
Strayer University-Pennsylvania 2009 — 2011
Master of Health Services Administration(MHSA), HealthCare, 3.8
Strayer University-Pennsylvania 2004 — 2009
Bachelor of Business Administration (BBA), Business Administration, Management and Operations, 3.5
IKEA USA August 2013 - Present
IKEA USA February 2012 - August 2013
Independence Blue Cross June 2011 - February 2012
Central Bucks School District December 2007 - June 2011
Jamison SummerKids Camp June 2003 - August 2009
Acme Markets October 2004 - October 2007
Skills
Advertising, Social Media Marketing, Public Relations, Social Media, Copywriting, SEO, Marketing Communications
Education
Shippensburg University of Pennsylvania 2007 — 2011
Bachelor of Arts, Communications/Journalism
Myron Williams Painting and Power Washing January 2010 - Present
Dick's Sporting Goods November 2011 - January 2013
Sears, Roebuck and Co. February 2010 - November 2011
The Home Depot April 2007 - February 2010
Independence Blue Cross June 2004 - April 2007
VisionQuest New Directions May 2001 - June 2004
Chester County Prison June 1996 - May 2001
Skills
Leadership, Employee Benefits, Business Analysis, Inventory Management, Customer Service, Analysis, Team Management, Management, Recruiting, Onboarding, Employee Relations, Sales, Employee Training, PowerPoint, Human Resources, Profit, Sales Operations, Business Strategy, Merchandising, Team Building, Time Management, Microsoft Excel, Performance Management, Training, Budgets, Customer Satisfaction, Business Development, Coaching, Retail
Education
University of Phoenix 2003 — 2005
MBA, Business Administration
State University of New York College at Cortland 1988 — 1992
BA, Sociology
Tufts Health Plan – Network Health March 2015 - Present
Blue Cross and Blue Shield of Rhode Island December 2013 - Present
Arnold H. Zudick - Arbitration & Mediation Attorney October 2013 - Present
Harvard University March 2013 - August 2013
ikaSystems May 2012 - January 2013
Blue Shield of California June 2011 - April 2012
Blue Shield of California October 2008 - June 2011
Independence Blue Cross October 2007 - October 2008
Independence Blue Cross February 2006 - October 2007
Re/Max January 2005 - December 2005
Skills
Access, Medicare, Training, Outlook, Health Insurance, Insurance, Team Building, PowerPoint, Editing, Microsoft Word, Marketing, Call Centers, Software Development, Managed Care, Sales, Healthcare, MS Project, Medicaid
Education
Temple University 2000 — 2004
Bachelor's degree, Advertising, Journalism and PR
Independence Blue Cross April 2014 - February 2015
Nielsen Local January 2011 - July 2013
Affinity Internet (acquired by Hostway Corporation) November 2005 - June 2006
CoreLogic November 2004 - November 2005
Publishers Clearing House July 2000 - July 2003
Guardian Life March 1991 - February 1998
Skills
SDLC, Systems Analysis, DB2, Leadership, Project Management, Requirements Analysis, Software Documentation, Unix, Troubleshooting, Software Project..., Process Improvement, Data Analysis, Project Coordination, Project Delivery, 24x7 Production Support, Visio, SQL, Software Development, System Design, Microsoft Excel, System Requirements, System Testing, User Acceptance Testing, Root Cause Problem..., Data Collection, Collaborative Leadership, Microsoft Access, Lawson General Ledger, Ksh, Application Lifecycle..., Client Server..., Exceptional People..., ERP, Market Research, Microsoft SQL Server, Analysis, SharePoint, Program Management, Management, Access, Business Analysis, Vendor Management
Education
School of Visual Arts
Bachelor's degree
Grumman Data Systems Institute
Certificate
Community Education Centers, Inc. January 2012 - Present
nicobecmall.com 2005 - 2011
Independence Blue Cross 1998 - 2005
Careers Usa Inc. 1996 - 1998
Skills
Administrative..., Outlook, Data Entry, Microsoft Word, PowerPoint, Nonprofits, Event Planning, Microsoft Office, Customer Service, Microsoft Excel, Invoicing, Community Outreach, Public Speaking, Software Documentation, Payroll, HRIS, Employee Benefits, Accounts Receivable, ADP Payroll, New Hire Orientations, HR Policies, Benefits Administration
Education
Strayer University
Human Resources Management and Services
West Chester University of Pennsylvania
General Education
Bellhop June 2015 - Present
Imperative March 2014 - March 2015
Plovgh June 2011 - May 2014
IPsoft January 2009 - June 2011
The Uniform Project July 2009 - February 2011
Netpixel August 2008 - January 2009
UBS AG May 2007 - May 2008
Citigroup March 2004 - May 2007
Independence Blue Cross March 2002 - May 2003
Skills
Java, JavaScript, SDLC, Agile Methodologies, XML, Unix, Spring, Linux, Web Services, Enterprise Architecture, SQL, MySQL, JMS, AJAX, Software Development, Weblogic, Git, HTML 5, Websphere, Apache, Web Applications, Scrum, HTML, Java Enterprise Edition, Hibernate, Software Project...
Education
Temple University 1999 — 2003
Bachelor of Science, Computer and Information Science
Independence Blue Cross June 2015 - Present
BlackTree Healthcare Consulting June 2014 - May 2015
Sub Zero Inc. August 2013 - May 2014
SSM Health Care April 2013 - August 2013
AIM Field Hockey March 2011 - 2012
Skills
Healthcare, Teamwork, Leadership, PowerPoint, Healthcare Management, Data Entry, Customer Service, Public Health, Time Management, Microsoft Office, Microsoft Excel, Management, Organization, Communication, Medicare, Accounts Receivable, Billing Systems, Identifying Trends, Commercial Insurance, PeopleSoft Financial
Education
Saint Louis University 2010 — 2014
Bachelor's Degree, Health Care Management, 4th Year Senior
Hempfield High School 2006 — 2010
ProgenyHealth, Inc. March 2014 - Present
HTH Worldwide - GeoBlue November 2011 - March 2014
Benefit Harbor June 2011 - November 2011
Unum June 2009 - February 2011
Independence Blue Cross September 1992 - April 1999
Skills
Employee Benefits, Insurance, Customer Relations, Benefits Administration, Healthcare, Customer Service, Managed Care, Health Insurance, Account Management, Claim, Disability Insurance, Brokers, Sales, Life Insurance, Underwriting, Training
Education
Shippensburg University of Pennsylvania 1988 — 1992
Bachelor of Arts (B.A.), Speech Communication/Marketing
Notre Dame Academy
notre Dame Academy
notre Dame Academy
ABC NEWS January 2005 - Present
Neighbor Solutions, LLC January 2000 - Present
Wakisha Charter School 2010 - December 2014
Independence Blue Cross August 2010 - May 2012
NJTV (formerly NJN, for Independence Media) December 2010 - September 2011
Whitemarsh Township May 2007 - March 2008
CIGNA April 2000 - February 2004
PNC Bank March 1998 - April 2000
CBS, Inc. 1994 - 1998
Eaglveville Hospital 1990 - 1993
Skills
Publicity, Marketing Communications, Writing, Social Media, Public Policy, Education Strategy, Web Development, Health Care Reform, Conflict Transformation, Organizational Dynamics, TV News Production, Hard News Reporting, Creative Merchandising, Analytics, Journalism, Publications, Newsletters, Event Management, Social Networking, Editing, Public Relations, Storytelling, Strategic Communications, Publishing, Speech Writing, Magazines, Corporate Communications, Feature Articles, Public Speaking, Media Relations, AP Style, Blogging, Breaking News, Broadcast Journalism, Copy Editing, Copywriting, Crisis Communications, Internal Communications, News Writing, Online Journalism, Press Releases, Web Content, Video, Television, Video Production, New Media, Broadcast, Digital Media, Radio, Broadcast Television
Education
Temple University 1984 — 1988
BA, Journalism
National Electrical Contractors Association (NECA) November 2014 - Present
IBEW Local 98 September 2014 - November 2014
United States Senator Robert P. Casey, Jr. July 2014 - August 2014
Councilman Kenyatta Johnson March 2014 - May 2014
Independence Blue Cross June 2013 - August 2013
Laurence Sterne Trust at Shandy Hall May 2012 - July 2012
Avalon Yacht Club 2008 - 2011
Skills
Creative Writing, Blogging, Social Media, Event Planning, Research, Data Analysis, Public Speaking, Microsoft Word, Microsoft Excel, Microsoft Office
Education
University of Pennsylvania 2010 — 2014
BA, Philosophy, Politics and Economics, Concentration in Choice and Behavior
Singapore Management University 2013 — 2013
J.R. Masterman High School 2006 — 2010
Southeastern Pennsylvania Transportation Authority (SEPTA) December 2014 - Present
SEPTA June 2012 - December 2014
City of Philadelphia November 2010 - December 2011
Independence Blue Cross June 2005 - February 2010
City of Philadelphia April 1994 - June 2005
Skills
team leadership, management, customer service, PowerPoint, Microsoft Word, Access, Microsoft Excel, Adobe Acrobat, Oracle, DOS, Bus, SAP, Purchasing, Outlook, Team Building, Human Resources, Training, Program Management, Project Planning, Microsoft Office, Budgets, Lotus Notes, Strategic Planning, Management, Customer Service, Procurement, Team Leadership, Leadership, Administration, Government, Customer Satisfaction, Policy, Troubleshooting, Vendor Management, Analysis, Operations Management, Inventory Management, Project Management, Contract Management, Process Improvement, Software Documentation, Data Analysis, Process Scheduler, Supervisory Skills, Contract Negotiation, System Administration
Education
Strayer University 2014 — 2016
Master's degree, Business Administration/Acquisition
LaSalle University 2010 — 2013
M.S., Information Technology Leadership
Peirce College 2003 — 2005
B.S., Business Information Systems
UNITED HEALTH GROUP February 2008 - Present
REIMBURSEMENT TECHNOLOGIES INCORPORATED March 2000 - February 2008
THE BOARD OF PENSIONS OF THE PRESBYTERIAN CHURCH April 1998 - March 2000
Independence Blue Cross October 1994 - September 1997
Skills
Training, Public Speaking, Editing, Designing, Instructional Design, E-Learning, ADDIE, Job Aids, Instructor-led Training, Captivate, Workshop Facilitation, Lectora, Needs Analysis, Blended Learning, SnagIt, Teaching, Adult Learning Theory, Performance Consulting, Learning Management, Educational Technology, Training Delivery, Employee Training, Organizational..., Instructional Technology, Onboarding, Program Management, Staff Development, Human Resources
Education
University of Pennsylvania - The Wharton School 2000 — 2003
Master of Business Administration (M.B.A.), Organizational Leadership
Spelman College 1984 — 1988
Bachelor's Degree, Psychology
HTH Worldwide September 2011 - Present
Unum July 2010 - August 2011
Independence Blue Cross September 1995 - April 2010
Skills
Underwriting, Customer Relations, Health Insurance, Strategic Planning, Insurance
Education
Shippensburg University of Pennsylvania
Bachelor Of Science, Business
University of Pennsylvania
Independence Blue Cross
Skills
Insurance, Health Insurance, Strategic Planning, Brokers, Life Insurance, Account Management, Managed Care, Underwriting, Team Building, Workers Compensation, HMO, Customer Service, Property & Casualty..., Disability Insurance, Sales, Employee Benefits, Claim, Health Savings Accounts, Cross-functional Team..., Benefits Administration, Leadership, New Business Development, Healthcare, Term Life Insurance, Medicare, Claims Management, Long-term Care
Education
Shippensburg University of Pennsylvania 1984 — 1987
BS, Criminal Justice
IRS PARALEGAL, LEGAL ASSISTANT, WORD PROCESSORNUMEROUS LAW FIRMSJanuary 2000 - January 2008
INDEPENDENCE BLUE CROSS January 1992 - January 2000
Skills
Policy, Government, Policy Analysis, Analysis, Public Policy, Program Management
Education
Camden County College 2002 — 2003
A.A.S. Paralegal Studies, Legal, 3.8 GPA
Shaw University 1983 — 1984
B.S. BUSINESS, Business Administration and Management, General, 3.5 GPA
Lincoln Financial Distributors 2012 - Present
Lincoln Financial Group 2010 - 2012
GSI Commerce 2005 - 2010
Keller Williams Real Estate 2003 - 2010
Independence Blue Cross 2004 - 2005
GE Commercial Finance 2004 - 2004
Aetna 2001 - 2002
Cambridge Technology Partners 1996 - 2001
Reality Online 1993 - 1996
Dendrite Americas 1993 - 1993
Skills
Project Portfolio..., Program Management, PMO, PMI, PMP, Governance, Software Development..., Project Planning, Mentoring, Decision Support, Data Analysis, Business Objects, Cognos ReportNet, SharePoint, Excel, Access, VBA, MS Project, Microsoft Excel, Project Management, Project Delivery, Cross-functional Team..., Integration, Data Warehousing, Software Development, ITIL, Business Analysis, SDLC
Education
San Diego State University-California State University 1980 — 1983
BA, Computer Science
Microsoft July 2015 - Present
GE Power & Water May 2014 - August 2014
The Red Flag Group November 2013 - December 2013
Independence Blue Cross May 2013 - August 2013
Sony July 2012 - July 2013
Ocean Beauty Seafoods June 2012 - August 2012
O'Connor Swimming Pool May 2011 - August 2011
Ferguson Elementary School June 2010 - August 2010
Skills
Social Media, Microsoft Excel, Microsoft Office, Social Media Marketing, Market Research, Business Analysis, Social Networking, PowerPoint, Marketing, Microsoft Word, VMware, WordPress, Project Tracking, Organizational..., Project Management
Education
Syracuse University 2011 — 2015
Bachelor of Science (B.S.), Information Management and Technolgy, Graduated
Syracuse University - Martin J. Whitman School of Management 2011 — 2015
Minor, Marketing
The Episcopal Academy 2005 — 2011
HS Diploma
RiseHealth November 2011 - Present
Nationwide Better Health December 2008 - October 2011
Nationwide Better Health August 2006 - December 2008
ULLICO 2001 - 2006
Independence Blue Cross 1995 - 2001
Skills
Disease Management, CRM, Healthcare, Analytics, Health Insurance, Leadership, Data Analysis, Healthcare Information..., Organizational..., Management, Insurance, Managed Care, Process Improvement, Team Leadership, Healthcare Management, SQL, Account Management
Education
Shippensburg University of Pennsylvania 1987 — 1991
BS, Communications
INDEPENDENCE BLUE CROSS April 2015 - Present
INDEPENDENCE BLUE CROSS November 2004 - Present
Independence Blue Cross 2007 - 2008
Independence Blue Cross 2005 - 2007
Independence Blue Cross 2000 - 2004
Skills
Medical Terminology, Medical Billing, medical policy, Customer Service, Customer Experience, Claim Investigation, Claims Handling, Project Planning, Microsoft Excel, Microsoft Word, Health Insurance, Healthcare Management, Quality Assurance, Quality Management, Policy, Analysis, Software Documentation, Medicare, HMO, Medicaid, Managed Care, Claim, Access, PPO
Education
Strayer University-Pennsylvania 2012 — 2016
west catholic girls 1982 — 1986
PowerBack Rehabilitation March 2015 - Present
Marlton Rehabilitation Hospital January 2012 - February 2015
Magee Rehabilitation September 2014 - December 2014
NovaCare Rehabilitation May 2014 - August 2014
Marlton Rehabilitation Hospital February 2012 - August 2012
Weisman Children's Hospital August 2011 - January 2012
CIGNA Group Insurance November 2010 - May 2011
Canon Business Solutions March 2007 - October 2010
Independence Blue Cross August 2003 - March 2007
Skills
Customer Retention, Pricing, Proposal Writing, Underwriting, Customer Service
Education
Richard Stockton College of New Jersey 2012 — 2014
Master of Science in Occupational Therapy, Occupational Therapy/Therapist, First Year Graduate Student
Richard Stockton College of New Jersey 1999 — 2003
Bachelor of Science, Business Studies
Drexel University College of Medicine June 2000 - May 2009
Independence Blue Cross September 2000 - February 2008
Hahnemann University Hospital October 1995 - June 2000
Skills
Managed Care, Healthcare Management
Education
State University of New York at Buffalo - School of Medicine & Biomedical Sciences 1987 — 1991
MD
University at Buffalo 1983 — 1987
BA, BIOLOGY
Wells Fargo January 2012 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada September 2011 - December 2011
CBSOutdoor Advertising June 2011 - September 2011
Wells Fargo Bank June 2009 - April 2011
GSI Commerce March 2009 - June 2009
Independence Blue Cross November 2008 - January 2009
Project Management Institute September 2008 - November 2008
Jan Friedman Consulting February 2001 - September 2008
Bernard Hodes Group July 1999 - February 2001
Federal Reserve Bank of Philadelphia November 1998 - July 1999
Skills
Visio, Rational XDE, SOW, BRD, Requirements Gathering, SDLC, Business Analysis, Integration, SharePoint
Education
Temple University 1980 — 1981
Master's degree
Independence Blue Cross November 2011 - Present
Independence Blue Cross October 2008 - November 2011
TargetRx January 2007 - October 2008
TargetRx, Inc. May 2006 - January 2007
TargetRx, Inc. October 2002 - May 2006
Skills
Competitive Intelligence, Segmentation, Analytics, Market Research, Data Analysis, Marketing Research, Competitive Analysis, Qualitative Research, Customer Insight, Market Analysis, Managed Care, Strategic Planning, Cross-functional Team..., Healthcare, SPSS, Marketing Strategy, Quantitative Research, Business Intelligence, Business Analysis, Analysis, Product Launch, Strategy, Leadership, Team Building, Pharmaceutical Industry, CRM, Data Mining, Management
Education
Swarthmore College 1992 — 1996
Bachelor of Arts (BA), Political Science and Government
iPipeline May 2014 - Present
Independence Blue Cross September 2013 - May 2014
InsPro Technologies September 2011 - July 2013
EquiSoft September 2009 - September 2011
AdminServer March 2006 - September 2009
McCamish Systems, an Infosys Company 2002 - 2006
Skills
SDLC, User Acceptance Testing, Requirements Analysis, Requirements Gathering, SharePoint, Software Project..., Oracle, Agile Methodologies, Business Analysis, Business Requirements, Quality Center, Software Documentation, Testing, Visio, Microsoft SQL Server, Quality Assurance, Test Planning, XML
Education
Sam Houston State University 1986 — 1990
BBA, Marketing
Sam Houston State University 1986 — 1990
Bachelor of Business Administration (BBA), Marketing
CIBER, Inc. 2006 - Present
Nokia (formerly NAVTEQ, formerly Traffic.com) 2009 - 2012
Chester County DCIS 2007 - 2008
Independence Blue Cross 2004 - 2006
QA Associates 2002 - 2004
Devon Consulting 1998 - 2002
Vanguard 1999 - 2001
Tangram Enterprise Solutions ('merged' with Rabbit) 1993 - 1998
Rabbit Software Corporation 1982 - 1998
Skills
Agile Methodologies, SDLC, Software Project..., Scrum, Quality Assurance, Kanban, Testing, Process Improvement, Project Management, Software Development..., Software Quality..., MS Project, Requirements Analysis, JIRA, Java, Spring, Agile Project Management
Education
Syracuse University 1974 — 1977
Independence Blue Cross April 2012 - Present
Horizon Blue Cross Blue Shield May 2006 - April 2012
Albert Einstein Medical Center 1991 - 2006
Air Products and Chemicals Inc 1987 - 1989
Skills
Managed Care
Education
Temple University - Fox School of Business and Management 1990 — 1992
MBA, Health Administration
University of Rochester - Simon Business School 1985 — 1987
MBA, Finance
State University of New York College at Buffalo 1981 — 1985
Bachelor of Science (BS), Biochemistry
Bethpage High School 1978 — 1981
PS 24, IS 237 1969 — 1978
Chubb Group of Insurance Companies April 2015 - Present
Independence Blue Cross February 2013 - March 2015
Infosys December 2009 - December 2012
Infosys Technologies Ltd June 2009 - December 2009
Infosys Technologies Ltd January 2009 - May 2009
Infosys Technologies Ltd June 2007 - December 2008
Infosys Technologies Ltd April 2006 - June 2007
Infosys Technologies Ltd November 1998 - March 2006
Infosys Technologies Ltd November 1994 - November 1999
Skills
PMO, Project Management, SDLC, Management, Software Development, Project Planning, Software Project..., Resource Management, Program Management
Education
Sri Venkateswara University 1989 — 1993
Bachelor of Technology (BTech), Computer Sciences & Engineering
Accenture March 2014 - Present
Procurian March 2012 - February 2013
ICG Commerce August 2011 - March 2012
Communication Automation Corporation January 2004 - July 2011
Reuters Valley Forge Solutions Center October 2000 - April 2003
Reuters America - Web Development & Operations Group January 1999 - September 2000
Reality Online, a Reuters Company September 1997 - December 1998
Reality Online January 1996 - August 1997
Independence Blue Cross June 1993 - January 1996
Commodore 1991 - 1993
Skills
Java, C++, C, Multithreading, Embedded Systems, Agile Methodologies, Software Development, XML, SQL, Software Engineering, Scrum, Java Enterprise Edition, Software Design, JavaScript, SDLC, Web Services, Enterprise Architecture, Scalability, Security, Usability, Authentication, Device Drivers, Unix, Requirements Analysis
Education
SUNY Polytechnic Institute 1982 — 1984
Bachelor of Science, Computer Science
Charles Schwab May 2012 - Present
Independence Blue Cross June 2011 - August 2012
Medco March 2009 - June 2011
Medco March 2009 - June 2011
Wyeth January 2001 - June 2009
Wyeth September 2005 - March 2009
Wyeth February 2001 - March 2009
Wyeth April 2005 - September 2005
Merck-Medco May 1998 - January 2001
Physician Profiling Project Group May 1998 - January 2001
Skills
Requirements Analysis
Education
Spring Garden College 1983 — 1987
Bachelor of Science, Computer Systems Technology
Spring Garden College 1983 — 1987
BS, Computer Systems Technology
SAP BW
SAP Learning Center
Independence Blue Cross July 2010 - Present
Lifepages LLC March 2008 - Present
CDI Corp January 2010 - July 2010
CDI Corp September 2006 - December 2009
Skills
Forecasting, Process Improvement, Finance, Financial Analysis, Strategy, Analysis, Budgets, Financial Reporting
Education
Shippensburg University of Pennsylvania 2001 — 2005
Villanova University
Master of Business Administration (M.B.A.)
From Above SupervisorKeystone Mercy Health PlanJune 2004 - March 2007
Independence Blue Cross July 1994 - November 1999
Education
Slippery Rock University of Pennsylvania 1986 — 1992
Independence Blue Cross March 2009 - Present
Independence Blue Cross March 2009 - Present
Corporate Synergies Group January 2005 - March 2009
Skills
IT Management, VoIP, Telecommunications, Telephony, Unified Communications, Process Improvement, Project Management
Education
Shippensburg University of Pennsylvania 1988 — 1992
RADCorp 1995 - Present
RADCorp September 2015 - Present
PJM Interconnection October 2014 - August 2015
SEI Investments July 2010 - July 2014
Project Management Institute May 2007 - June 2010
PMI 2007 - June 2010
Genesis Micro Solutions 1995 - 2010
IBC August 2006 - May 2007
Independence Blue Cross 2006 - 2007
Comcast Cable 2002 - 2006
Skills
SSIS, Microsoft SQL Server, Data Modeling, SSRS, ETL, Data Warehousing, Business Intelligence, Database Design, SDLC, Agile Methodologies, T-SQL, SQL, Software Project..., Databases, Enterprise Architecture, Visio, Scrum, Integration, ASP.NET, Software Development, Systems Analysis, Requirements Gathering, Requirements Analysis, PL/SQL, Oracle, SharePoint, SOA, Agile Project Management, VB.NET, .NET
Education
SUNY Polytechnic Institute 1986 — 1989
MS, Computer/Information Science
University of Vermont 1979 — 1983
BS, Mathematics
Liberty Mutual April 2011 - Present
Independence Blue Cross April 2009 - April 2010
Independence Blue Cross May 2007 - April 2010
Independence Blue Cross February 2005 - May 2007
Skills
Business Analysis, Process Improvement, SDLC, Analysis, Business Process..., Visio, Vendor Management, SharePoint, Business Process, Management, Insurance, Business Requirements
Education
University of Pittsburgh 1994 — 1999
Temple University
2010Bachelor of Arts, English
Comcast Cable August 2014 - Present
PPL Corporation September 2013 - June 2014
IT Consultant for Robert Half Technology August 2012 - November 2012
Comcast Cable December 2010 - March 2012
Independence Blue Cross November 2000 - November 2010
Rosenbluth International January 1999 - May 2000
MBIA Municipal Services January 1998 - November 1998
Alexsis Risk Management October 1996 - October 1997
Skills
SQL, Analytics, Visio, Databases, Access, Data Analysis, Business Intelligence, Business Analysis, Excel, Data Mining, Analysis, MS Project, Process Improvement, SAS, Statistics, Microsoft Excel, SDLC, Quality Center, Quality Assurance, Business Requirements, Project Management, Team Leadership, Teradata, Software Project..., Business Process, Business Process..., Data Integration, ETL, Testing, Test Cases, Data Warehousing, Test Planning, Requirements Gathering, Oracle, Data Modeling, User Acceptance Testing
Education
Saint Joseph's University - Erivan K. Haub School of Business 2009 — 2011
Masters of Science, Business Intelligence and Analytics
Temple University
Master of Business Administration (MBA), Management Information Systems, General
SUNY Old Westbury 1992 — 1995
Bachelor of Science (B.S.), Economics
The Children's Hospital of Philadelphia October 2014 - Present
Independence Blue Cross August 2014 - October 2014
Main Line Health June 2014 - July 2014
Sarcom October 2013 - May 2014
Fidelity National Information Services April 2013 - July 2013
Beneficial Bank June 2012 - April 2013
Skills
VMware, VMware ESX, VMware Workstation, VMware vSphere, Active Directory, Windows Server, Help Desk Support, Software Installation, HTML, VBScript, A+ Certified, Citrix, Windows 7, Windows XP, Troubleshooting, TCP/IP, Laptops, Remote Desktop, Cisco Technologies, windows 8, Ricoh, Xerox Printers, Lexmark Printers, CompTIA Network+, Altiris, Desktop Support..., Dell Computers, Cabling, Microsoft Surface, Cisco VPN, Desktop Deployment, Technical Support, Printers, Antivirus, Workstations, Desktop Computers, Servers, Windows Vista, Symantec Endpoint..., Server Administration, Computer Hardware, Hardware Support, Microsoft Office, Security, Networking, HP
Education
State University of New York at Albany 2006 — 2008
Bachelor's Degree, Management Information Systems, General
State University of New York at Delhi 2003 — 2006
Associate's Degree, Computer Information Systems
Symphony Health Solutions January 2015 - Present
Verix July 2014 - December 2014
Cognizant Technology Solutions July 2013 - July 2014
Cognizant Technology Solutions June 2008 - June 2013
Catalina Health Resource June 2007 - May 2008
Independence Blue Cross 2006 - 2007
Benefits Data Trust 2005 - 2006
ICI 2003 - 2005
Skills
Management Consulting, Program Evaluation, Operations Research, EMR, Analytics, Disease Management, Sales Force..., EHR, Medical Management, Business Strategy, Management, Sales Effectiveness, Data Analysis, Predictive Analytics, Segmentation, Leadership, Analysis, SAS, Predictive Modeling
Education
University of Massachusetts, Amherst 2000 — 2003
M.A., Sociology
Skidmore College 1996 — 2000
Lewisburg High School
On Sabbatical January 2015 - Present
Altegra Health April 2014 - December 2014
Independence Blue Cross August 2011 - April 2014
Cleantech Open September 2012 - May 2013
Temple University Business Plan Competition February 2012 - April 2013
Independence Blue Cross (IBC) May 2010 - August 2011
Elcriton September 2010 - December 2010
Independence Blue Cross (IBC) August 2008 - May 2010
Independence Blue Cross (IBC) August 2008 - August 2009
IKEA IT North America, LLC June 2003 - July 2008
Skills
Project Management, Business Strategy, Project Planning, Projects, Consulting, Enterprise Portfolio..., Healthcare, Business Process..., PMO, PMP, SDLC, MS Project, Program Management, Vendor Management, Project Portfolio..., Strategy, Cross-functional Team..., Management Consulting, Business Process, Management, Entrepreneurship, Innovation, Clean Technology, Clean Energy..., Analysis, Start-ups, Mergers & Acquisitions, Business Analysis, Business Requirements, Leadership, Software Project..., Enterprise Software, Process Improvement, Requirements Analysis, Governance, Strategic Partnerships, Product Development, Business Intelligence, Executive Management
Education
ACG University 2013 — 2013
Temple University - Fox School of Business and Management 2007 — 2010
MBA, Strategic Management
St. Cloud State University 2000 — 2002
Bachelor of Science, Computer Science
KTR Capital Partners March 2014 - Present
Independence Blue Cross September 2013 - March 2014
Independence Blue Cross January 2011 - September 2013
ParenteBeard LLC September 2009 - January 2011
ParenteBeard LLC September 2007 - September 2009
Skills
Oracle, PeopleSoft, SAP, Microsoft Office, Audit, Internal Controls, Auditing, Accounting, SOX, Financial Reporting, Word, Excel, GAAP, Compliance, Access, PowerPoint, Outlook, US GAAP, External Audit, Financial Accounting, Risk Assessment, Microsoft Excel, Budgets, Sarbanes-Oxley Act, Financial Audits, Corporate Finance, Microsoft Word
Education
Saint Joseph's University - Erivan K. Haub School of Business 2003 — 2007
BS, Accounting
Independence Blue Cross SAVE Account ExecutiveMediaStreamJune 1991 - June 2003
Education
Spring Garden College 1985 — 1988
BS, Computer Technology
West Pharmaceutical Services June 2009 - Present
Fox Rothschild LLP July 2007 - May 2009
Pepper Hamilton LLP 2005 - 2007
Independence Blue Cross 1997 - 2005
Skills
Collateral, Internal & External..., Editing, Social Media, Press Releases, Marketing Communications, Newsletters, Internal Communications, Marketing, Corporate Blogging, Bylined Articles, Project Management, Publications, Web Content, Advertising, Brochures, Publishing, Public Relations, Pharmaceutical Industry
Education
Southern New Hampshire University 2015 — 2017
Master’s Degree, Communications: Marketing and New Media, 4.0 GPA
Wilkes University 1992 — 1995
B.A., English
TMG Health January 2010 - Present
Independence Blue Cross April 1990 - December 2009
Skills
Medicaid, Managed Care, Insurance, Medicare, Healthcare Information..., HIPAA, Medicare Part D, Health Insurance, Healthcare, Healthcare Management, Leadership, Health Policy
Education
Temple University 1976 — 1980
Ed.D., Public Policy and Urban Education
Southern Connecticut State University 1973 — 1974
M.S., Statistics and Research Methodology
Southern Connecticut State University 1969 — 1973
B.A., Psychology
Deloitte Services LP December 2011 - Present
Marcum LLP 2010 - 2011
Wealth Creation, Management & Transfer, LLC 2009 - 2010
Deloitte Consulting LLP January 2008 - June 2009
Deloitte Services LP September 2002 - January 2008
PwC Consulting March 2000 - July 2002
PricewaterhouseCoopers LLP September 1999 - March 2000
Oki Data Americas, Inc. June 1999 - September 1999
Independence Blue Cross April 1999 - May 1999
Kling Lindquist February 1999 - March 1999
Education
Stockton University 1986 — 1990
Bachelor of Arts, Professional Studies: Business / Marketing
Partnership Property Solutions, LLC November 2014 - Present
Elements Massage June 2014 - Present
Bergman Chiropractic May 2014 - January 2015
Anthem Institute March 2013 - March 2014
EBS Healthcare March 2012 - January 2014
AmeriHealth Insurance Co of NJ September 2009 - March 2012
Blue Cross June 2009 - September 2009
Independence Blue Cross June 2008 - August 2008
Skills
Health Insurance, Employee Benefits, Insurance, Account Management, Marketing, Sales, Social Media, Cold Calling, Healthcare
Education
Shippensburg University of Pennsylvania 2005 — 2009
Bachelor of Science in Business Administration, Major in Marketing & Minor in International Studies
London's University of Richmond in Rome 2007 — 2007
Marketing
Nazareth Academy
American Express June 2015 - Present
Sirius XM Radio Inc. December 2007 - June 2015
Tribal DDB September 2007 - November 2007
Independence Blue Cross November 2005 - August 2007
ExpertPlan May 2005 - October 2005
Skills
Hibernate, Identity Management, Spring, Tomcat, Struts, JSF, JUnit, Web Services, Subversion, Weblogic, Unix, Java Enterprise Edition, JBoss Application Server, JBoss, Servlets, Ant, JMS, JSP, JDBC, J2EE, Core Java, Design Patterns, SOAP, CVS, Application Servers, Eclipse, MVC, Streaming Media, JNDI, Log4j, JAX-WS, CXF, Drools, MyFaces, Facelets, WebSphere Application..., Tiles, Maven2, Apache, Virtual Directory, Spring Framework
Education
Center for Development of Advanced Computing 2001 — 2001
Diploma
South Gujarat University 1997 — 2000
BS
Princeton Information Systems (The Guardian Life Insurance CO) March 2015 - Present
Rose Glen Advisors, LLC (Formally CMS Companies) April 2012 - March 2015
MetLife December 2009 - April 2012
Independence Blue Cross August 2007 - November 2009
Vanguard January 2004 - January 2007
Public Financial Management Middleburg July 2000 - January 2003
Skills
Requirements Gathering, Negotiation, Business Analysis, Insurance, Process Improvement, Data Analysis, Business Intelligence, Financial Services, Access, CRM, Visio, Software Documentation, Management, Analysis, Leadership, SharePoint, Risk Management, Banking, Public Speaking, Marketing, Business Requirements, Program Management, Budgets, Strategic Planning, Microsoft Excel, Cross-functional Team..., Customer Service, Testing, Team Building
Education
The American College 2012 — 2015
CLU, Life Insurance Planning
Swarthmore College 1996 — 2000
BA, English
central high school
central high school
The Life After Trauma Organization January 2014 - Present
Cashman & Associates Public Relations & Special Events November 2013 - January 2014
Cashman & Associates Public Relations & Special Events October 2013 - November 2013
Independence Blue Cross January 2013 - 2013
Energy Plus Company December 2011 - March 2012
Energy Plus October 2010 - December 2011
City Year Greater Philadelphia July 2009 - June 2010
City Year Greater Philadelphia September 2008 - June 2009
Comcast Cable Corporation July 2008 - August 2008
Comcast Cable Corporation May 2006 - August 2006
Skills
Public Speaking, Training, Community Outreach, Nonprofits, Event Management, Public Relations, Program Development, Fundraising, Microsoft Word, Grant Writing, Strategic Planning, Program Management, Team Building, Team Leadership, Social Media Marketing, Data Entry, Project Management, Editing, Leadership Development, Social Networking, Management
Education
Drexel University 2012 — 2013
Master of Science (M.S.), Communication
Temple University 2004 — 2008
B.A., Political Science
Temple University- Rome Campus 2007 — 2007
Natural Lands Trust January 2010 - Present
SC&A Construction, Inc. January 2000 - October 2009
Independence Blue Cross September 1991 - January 2000
Skills
Strategic Planning, Human Resources, Employee Relations, Employee Benefits, Recruiting, Management, Nonprofits, Fundraising, Project Management, Benefits Administration
Education
Susquehanna University 1981 — 1985
BA, Sociology/Human Services
Independence Blue Cross July 2007 - October 2009
Independence Blue Cross 1989 - 2009
Independence Blue Cross November 1991 - July 2007
Independence Blue Cross September 1989 - October 1991
Independence Blue Cross August 1976 - August 1989
Independence Blue Cross December 1973 - July 1976
Skills
Leadership, Process Improvement, Underwriting, Employee Benefits, Health Insurance
Education
San Jose State University
BA, Sociology
Froebel Institute
Certificate, Education
Fox Rothschild LLP March 2012 - Present
Schnader Harrison Segal & Lewis LLP September 2010 - March 2012
Independence Blue Cross June 2008 - September 2010
Swartz Campbell June 2002 - June 2008
Skills
Outlook, Insurance, Active Directory, Access, SharePoint, Visio, Data Analysis, Microsoft Office, Business Analysis, Microsoft Excel, Analysis, SDLC, Project Management, Microsoft Word, SQL, Databases, Software Documentation, Process Improvement, Disaster Recovery, Microsoft SQL Server, Troubleshooting, Vendor Management, Windows
Education
Shippensburg University of Pennsylvania 1998 — 2002
B.S.B.A, MIS
Independence Blue Cross April 2011 - Present
CIGNA October 1999 - April 2011
Skills
Accounting, Account Reconciliation, Analysis, Insurance
Education
Susquehanna University 1983 — 1987
Bachelor of Science, Accounting
Independence Blue Cross March 2001 - Present
Exelon Energy February 1980 - October 2000
Education
Susquehanna University 1975 — 1979
BA, Physics
Independence Blue Cross October 2000 - Present
Education
Spring Garden College 1982 — 1986
BS, Computer Science
CACI International Inc November 2012 - Present
Deloitte 2015 - 2015
Deloitte 2015 - 2015
Deloitte 2015 - 2015
Accenture May 2010 - December 2012
Independence Blue Cross November 2004 - March 2010
Skills
Requirements Analysis, SDLC, Data Warehousing, Functional Design, Business Intelligence, Oracle
Education
Stony Brook University
Bachelor's degree, Physics
University of Pennsylvania
Master's degree, Physics
Lower Merion School District September 2014 - Present
Independence Blue Cross February 2003 - October 2010
CIGNA Healthcare February 2000 - August 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, Public Speaking, Strategic Planning
Education
Strayer University-Pennsylvania 2011 — 2013
Master of Arts (M.A.), Educational/Instructional Technology
Strayer University-Pennsylvania 2007 — 2010
Bachelor of Applied Science (B.A.Sc.), Computer and Information Sciences and Support Services
Health Net September 2012 - Present
Kaiser Foundation Health Plan February 2007 - September 2012
Independence Blue Cross 2001 - 2006
Skills
Medicare, Compliance, Revenue Cycle, HIPAA, Medicaid, Internal Audit, Managed Care, SOX, Fraud, Auditing, Internal Controls, Audit, Risk Assessment, Healthcare, Policy, Health Insurance, Risk, Risk Management, Healthcare Compliance, Claims, Process Improvement, Financial Analysis, Financial Reporting, Billing, Hospitals, Claim, Credentialing, Healthcare Consulting, Management, Medical Compliance, Financial Risk, Sarbanes-Oxley Act, Invoicing, Insurance, Customer Service
Education
Shippensburg University of Pennsylvania
BA
Univeristy of Phoenix
MBA
WellCare Health Plans September 2015 - Present
Independence Blue Cross December 2014 - August 2015
McBee Associates, Inc. February 2013 - December 2014
Alpha Card Services, Inc. April 2011 - February 2013
The Fresh Grocer August 2010 - June 2011
Skills
Databases, SQL, Visual Basic, MySQL, PHP, Relational Databases, Stored Procedures, Management, Credit Cards, POS, Active Directory, VBScript, Business Analysis, Leadership, Microsoft Office, Microsoft Excel, Microsoft SQL Server, Access, Data Analysis, Healthcare, Customer Service, Business Process..., Analysis, HIPAA
Education
Shippensburg University of Pennsylvania 2005 — 2010
Bachelor of Business Administration (B.B.A.), Management Information Systems and Business Management
Dynamic Healthcare Systems October 2014 - Present
John Price Consulting, LLC 2013 - 2013
Horizon Blue Cross Blue Shield of New Jersey March 2011 - December 2012
Independence Blue Cross May 2007 - March 2010
Independence Blue Cross June 2001 - May 2007
Independence Blue Cross May 2000 - June 2001
Project Management Institute October 1998 - May 2000
Skills
Medicare, Managed Care, Medicare Part D, Healthcare, Policy, Leadership, Medicaid, Team Building, Analysis, Health Insurance, Business Analysis, Training
Education
University of Delaware 1995 — 1997
MA, Political Science
Smith College 1991 — 1995
BA, Government
Independence Blue Cross February 2014 - Present
Harris School of business May 2013 - December 2013
The Men's Resource Center April 2005 - January 2012
Assessment Treatment Alternative February 2002 - April 2005
Zuckerman &Honickman June 1999 - February 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, C++, Negotiation, Editing, C, Java
Education
Harris School of Business-Cherry Hill Campus 2013 — 2013
Health Claims Specialist, Medical Billing.
Strayer University-Pennsylvania 2009 — 2011
Bachelor's degree, Business Administration and Management, General
Strayer University-Pennsylvania 2009 — 2011
Almac Group August 2014 - Present
Almac Group September 2012 - Present
Siemens Healthcare April 2012 - September 2012
TEKsystems April 2011 - April 2012
Independence Blue Cross November 2010 - April 2011
HSBC June 2007 - December 2007
Skills
MySQL, XML, Requirements Analysis, Oracle, HTML, Quality Center, SDLC, Java, Quality Assurance, Linux, Testing, Service Delivery, Unix, Business Analysis, SQL, Java Enterprise Edition, JavaScript, Team Management, Network Security
Education
Southern Illinois University, Carbondale 2008 — 2010
Master's degree, Computer Science
Optum Collaborative Care November 2007 - Present
Independence Blue Cross 2004 - 2007
Highmark 2001 - 2004
Skills
Network Development, Medicare, Managed Care, Insurance, Claim, HMO, Medicaid, PPO, Credentialing, Healthcare, Claims Resolution, Health Policy, HIPAA, Healthcare Management, Contract Negotiation
Education
Shippensburg University of Pennsylvania
Bachelor of Science, Elementary Education and Teaching
Randstad USA February 2014 - Present
Terri Kent January 2010 - Present
Independence Blue Cross 2002 - 2010
Independence Blue Cross 1998 - 2002
Delaware County Courthouse - Treasurer's Office 1992 - 1998
Skills
Technical Writing, Desktop Procedures, Test Scripts, Training Manuals, Editing, Creative Writing, Freelance Writing, Document Management, Blogging, Resume Writing, Non-fiction, Creative Non-fiction, Book Reviews, Proofreading, Ghostwriting, Articles, Copywriting
Education
Southern New Hampshire University 2008 — 2012
Bachelor of Arts (B.A.), Creative Writing, 3.83
Independence Blue Cross August 2002 - Present
Education
Strayer University-Pennsylvania 2012 — 2013
MBA, Management/Markerting
CIGNA Healthcare March 2011 - Present
Independence Blue Cross August 2010 - February 2011
Education
Sri Venkateswara University 1999 — 2001
Health Advocate September 2013 - February 2014
Catalyst 360 August 2012 - December 2012
Independence Blue Cross September 2008 - February 2010
Independence Blue Cross May 2006 - August 2008
Independence Blue Cross June 1997 - July 2008
Tiny Tot University April 1995 - February 1996
Skills
Insurance, Medicare, Health Insurance, Claim, Health Savings Accounts, Employee Benefits, Workers Compensation, Customer Service, Training, Benefits Administration, Team Building, Call Centers, Healthcare, Microsoft Office, Coaching, Managed Care
Education
Southeastern University 1979 — 1984
Marketing, Business Management
University of Maryland College Park 1975 — 1977
City of Philadelphia August 2004 - Present
Radian May 1997 - April 2002
Wilmington Trust March 1996 - May 1997
Independence Blue Cross August 1995 - March 1996
Wells Fargo formerly known as CoreStates January 1986 - August 1995
Skills
Technical Documentation, Technical Analysis, Legal Translation, Programming, Analysis, Production support, System Testing, Customer-focused Service, Data Quality Control, Production Support
Education
Spring Garden College
Bachelor of Science (B.Sc.), Information Technology
University of Puerto Rico-Cayey
Bachelor's degree, Romance Languages, Literatures, and Linguistics
Independence Blue Cross July 2015 - Present
eBay Enterprise May 2013 - July 2015
Quest Diagnostics April 2012 - May 2013
Quest Diagnostics July 2009 - April 2012
Quest Diagnostics August 2007 - July 2009
Quest Diagnostics January 2007 - August 2007
Skills
Financial Reporting &..., General Ledger..., Process Improvement, Budgeting & Forecasting, Financial Analysis, Microsoft Excel, Account Reconciliation, Auditing
Education
Susquehanna University 2002 — 2006
Bachelor of Science (BS), Accounting
Independence Blue Cross 2005 - 2015
Schiffrin & Barroway 2002 - 2005
Hospital Albert Einstein 1998 - 2002
Skills
Insurance, Sales, Microsoft Excel, Outlook, Customer Service, Customer Retention, Time Management, Data Entry, Healthcare, Access, Marketing, Microsoft Word, Analysis, HIPAA, PowerPoint
Education
Strayer University 2009 — 2014
Bachelor’s Degree, Business Administration, Management and Operations
Edward Bok High School 1985 — 1988
Diploma, Cosmetology
University of South Florida August 2008 - Present
Sarasota County Schools January 2005 - Present
University of South Florida August 2009 - December 2011
University of South Florida August 2009 - December 2010
University of South Florida August 2009 - December 2010
Palm Beach County School District August 2004 - December 2004
Westmoreland County Public Schools August 2003 - June 2004
U.S. Office of Personnel Management (OPM) October 2000 - January 2003
Independence Blue Cross August 1996 - August 1998
Skills
Curriculum Development, Higher Education, Public Speaking, Curriculum Design
Education
University of South Florida 2009 — 2016
Doctor of Philosophy (Ph.D.), Curriculum and Instruction - Special Education/Urban Education
University of South Florida 2006 — 2008
Master’s Degree, Special Education
Slippery Rock University of Pennsylvania 1998 — 2003
Bachelor’s Degree, Special Education and Elementary Education