Independence Blue Cross
Industry: Health insurance company
DescriptionIndependence Blue Cross is a health insurer based in Philadelphia, Pennsylvania, in the United States. Independence is the largest health insurer in the Philadelphia area, serving more than two million people in the region and seven million nationwide. CEO: Daniel J. Hilferty (15 Dec 2010–) Headquarters: Philadelphia, Pennsylvania, United States Founded: 1938 Subsidiaries: AmeriHealth, AmeriHealth Caritas, Parent organization: AmeriHealth, Inc.
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3,703 Independence Blue Cross employees in database. Find out everything there's to know about Independence Blue Cross employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Independence Blue Cross Employees
Rimini Street, Inc. December 2012 - Present
Southern Wine & Spirits September 2005 - December 2012
Southern Wine & Spirits July 2001 - September 2005
Independence Blue Cross June 1996 - November 2000
Skills
SAP, SAP HR, SAP ERP, Payroll Taxes, Process Improvement, PeopleSoft, Payroll, ERP, Microsoft Excel, Outlook, Financial Reporting, Accounts Payable, Access, Budgets, Business Analysis, Customer Service
Education
Fairleigh Dickinson University 1984 — 1988
Bachelor of Science, Business Management
Independence Blue Cross May 2014 - November 2014
Liberty Mutual Insurance 2010 - 2013
Liberty Mutual Insurance September 2009 - May 2010
Verizon 2007 - 2008
Verizon 2006 - 2007
Verizon 2005 - 2006
Verizon 2004 - 2005
Verizon 2001 - 2004
Skills
Insurance, Strategic Planning, Recruiting, Change Management, Management, Leadership, Training, Employee Benefits, Employee Relations, Policy, Coaching, Process Improvement, Team Building, Risk Management, Human Resources
Education
Fairleigh Dickinson University 2001 — 2003
Masters Degree in Administrative Science, Administrative Science
William Paterson University of New Jersey 1996 — 2000
Bachelor of Arts, Sociology
Independence Blue Cross June 2009 - Present
Independence Blue Cross July 2007 - June 2009
Independence Blue Cross January 2001 - July 2007
Independence Blue Cross January 1997 - January 2001
H&R Block November 1996 - April 1999
Mellon Bank October 1993 - February 1997
Skills
Customer Service, Insurance, Account Management, Health Insurance, Employee Benefits, Claim, Medicare, Underwriting, Managed Care, Brokers, Healthcare, Vendor Management, Team Building, Benefits Administration, Customer Retention, HIPAA, Process Improvement, Call Center, Business Analysis, Risk Management, Visio, Strategic Planning, Property & Casualty..., Health Savings Accounts, Management, Pharmacy Benefit..., Health Care Reform, Training, Call Centers
Education
Eastern University
Bachelor of Arts Degree, Management of Information Technology
Peirce College
Associate of Science
Domestic Uniform May 2014 - May 2015
Otis Elevator Company June 2010 - July 2013
Liberty Mutual March 2006 - February 2009
Independence Blue Cross 2002 - 2005
The Vanguard Group 1996 - 2001
Education
Eastern University 2004 — 2006
MBA, Management
Temple University 1995 — 2000
Masters, Mass Communication
Benedict College 1991 — 1995
Bachelors, Media Arts
Connolly, LLC ( Connolly Healthcare) April 2014 - Present
Connolly, LLC (Connolly Healthcare) August 2011 - March 2014
Independence Blue Cross November 2007 - February 2010
Independence Blue Cross June 2006 - November 2007
Independence Blue Cross August 2005 - June 2006
Independence Blue Cross October 2001 - February 2006
Independence Blue Cross September 1998 - October 2001
Skills
Process Improvement, Auditing, Strategy, Insurance, Health Insurance, Medicare, Claim, Analysis, Medicaid, HIPAA, Business Development, Access, Team Building, Managed Care, Business Analysis, SharePoint, Visio, Employee Benefits, SDLC, Vendor Management, Provider Relations, Leadership, Business Requirements, Data Analysis, Operations Management, Project Management, Cross-functional Team..., Microsoft Excel, PowerPoint, Project Coordination, Staff Management, Staff Development, Employee Training, Research, Contract auditing, Leadership Development, Team Management, Branch Banking, Business Strategy, Payroll Analysis, Benefits Analysis, Benefit Cost Analysis, Organizational..., Event Planning, Buiness reuirements..., Business Process..., Program Management, Management, Business Process, Strategic Planning
Education
Rosemont College 1972 — 1975
Bachelor Of Arts, Philosophy
Wittenberg University 1971 — 1972
Transfer after freshman year, Philosophy
Eastern University 1980 — 1981
working toward MBA, Finance
Kensington Management Services December 2012 - Present
Hancock St. John’s Ministry, H & S Learning Center September 2012 - August 2013
Progressive Health Care Services June 2011 - September 2012
Independence Blue Cross November 2004 - July 2009
Skills
Social Services, Mental Health, Community Outreach, Nonprofits, Public Speaking, Healthcare, Customer Service, Research, Microsoft Office, Event Planning, Team Building, Leadership Development, PowerPoint, Microsoft Word, Microsoft Excel, Data Analysis, Leadership, Case Managment, Data Entry, Program Development, Teaching
Education
Temple University 2013 — 2015
Bachelor's degree, Social Work
Eastern University 2010 — 2012
Associate's degree, Human and Social Services
Simon Gratz High School 1984 — 1985
Diploma
Little Flower High School Fo Girls 1981 — 1984
Aetna August 2011 - Present
Aetna October 2004 - May 2011
Independence Blue Cross 1993 - 2004
Independence Blue Cross October 1998 - January 2001
Independence Blue Cross November 1995 - October 1998
Skills
Quality Assurance, RFP, Marketing Communications, Talent Management, Business Process..., New Business Development, E-commerce, Business Analysis, Strategy, Healthcare, Vendor Management, CRM, Cross-functional Team..., Program Management, Leadership, Healthcare Information..., Health Insurance, Insurance, Managed Care, Management, Process Improvement, Strategic Planning
Education
Elizabethtown College
Bachelor of Arts, English Literature
Academy for Healthcare Management
Accredited as a Fellow
University of Pennsylvania - The Wharton School
Business Strategy and Leadership Program
Ballard Spahr LLP June 2013 - Present
Berkley Technology Services March 2012 - June 2013
Independence Blue Cross July 2010 - March 2012
Independence Blue Cross August 2007 - August 2010
Independence Blue Cross June 2003 - August 2007
Skills
Project Planning, Customer Service, Vendor Management, Management, ITIL, Service Delivery, Technical Support, Databases, Competitive Analysis, Analysis, SharePoint, Access, Enterprise Software
Education
Eastern University 2007 — 2009
MBA, Business Management
Kutztown University of Pennsylvania 1998 — 2002
BS; Business Administration, Small Business, Marketing, Law, Accounting, Economics, Music Peform and Theory
Spectrum Health Services,Inc. April 2015 - Present
Jo-Dan Enterprises - McDonald's Franchisee December 2012 - Present
Spectrum Health Services,Inc. 2015 - 2015
Spectrum Health Services,Inc. 2015 - 2015
Apple Retail August 2011 - November 2012
Sanofi-Aventis Pharmaceuticals July 2005 - April 2010
Independence Blue Cross January 1991 - March 2000
Skills
Word, Account Management, Negotiation, Outlook, PowerPoint, Internet Savvy, Microsoft Office, Microsoft Word, Microsoft Excel, Marketing, Coaching, Event Planning, Public Speaking, Social Networking, Marketing Strategy, Sales, Social Media Marketing, Team Building, Social Media, Training, Sales Leadership..., Customer Service
Education
Temple 1995 — 1999
Bachelor of Arts, Psychology
Florida A&M University 1989 — 1992
Bachelor of Arts (B.A.), Psychology
Heidelberg High school 1984 — 1988
High School Diploma
Villanova University
Master’s Degree, Human Resources Development
Monetate, Inc. April 2014 - Present
Monetate, Inc. October 2012 - April 2014
Ongoing Operations, LLC January 2012 - February 2013
Digitas Health April 2010 - August 2011
Independence Blue Cross October 2008 - April 2010
Britt Miller Art 2004 - 2010
Blame Drew's Cancer May 2009 - December 2009
Skills
Adobe Creative Suite, Microsoft Office, Social Media Marketing, Blogging, Digital Marketing, Social Media Monitoring, Twitter, Facebook, Account Management, Online Marketing, Marketing Strategy, Fundraising, Social Media, Branding & Identity, Innovation, Online Advertising, Start-ups, Project Management, Social Networking, WordPress, SEO, Google Adwords, Copywriting, Press Releases, Newsletters, Event Planning, Strategy, Advertising, Email Marketing, Management, Creative Strategy, Social Media Measurement, Website Development
Education
Temple University - Fox School of Business and Management 2011 — 2012
MBA, International Business
ENPC MBA Paris - ENPC School of International Management 2011 — 2011
MBA, International Business
Penn State University
BA, Advertising, International Art, International Studies
Reliance Standard Life Insurance company March 2015 - Present
AmeriHealth Caritas August 2013 - March 2015
Independence Blue Cross March 2009 - July 2013
LRC Disability, Inc January 2009 - March 2010
INDEPENDENT ALLIED HEALTH CONSULTANT (part-time) January 2009 - March 2010
SPECIAL COUNSEL March 2007 - December 2008
Nationwide Insurance May 2002 - June 2007
Health Partners May 1998 - March 1999
MCP Hospital June 1991 - March 1999
Skills
Healthcare, Clinical Research, Hospitals, Medicare, Public Speaking, Medicine, Quality Improvement, Analysis, Medical Records, ICU, Home Care
Education
VMI 2003 — 2004
Certified Legal Nurse Consultant, Legal Nurse Consulting
Eastern University 1991 — 1993
Associate's degree, Registered Nursing/Registered Nurse
RMH School of Nursing 1991 — 1993
Diploma, Nursing
Independence Blue Cross May 2013 - Present
Independence Blue Cross February 2006 - May 2013
Skills
Provider Relations, Insurance, HIPAA, Employee Benefits, Medicare, Medicaid, Claim, Health Insurance, Medicare Part D, Health Savings Accounts, Public Speaking, Customer Service
Education
Eastern University 2014 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.6
Eastern University 2011 — 2013
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies, 3.54
Lincoln Technical Institute-Philadelphia 2005 — 2006
Pharmacy Technician, Pharmacy Technician/Assistant, 4.0
Independence Blue Cross December 2008 - August 2014
Independence Blue Cross February 2004 - December 2008
Independence Blue Cross April 2001 - February 2004
Independence Blue Cross December 1997 - April 2001
Independence Blue Cross May 1997 - December 1997
Skills
Health Insurance, Healthcare Analytics, Healthcare Information..., Business Process..., Benefits Administration, Claims Management, Claims Investigations, Claims Resolution, Customer Service, Requirements Gathering, Technical Documentation, Technical Training, Operations Training, Reporting & Analysis, SDLC, Operational Excellence, Leadership, Team Building, Operations Management, Professional Mentoring, Project Management, Time Management, Analytic Problem Solving, Root Cause Analysis, Business Requirements, Inventory Management, Quality Auditing, Oral & Written..., Highly detail oriented, HIPAA, Affordable Care Act, Internal Audit, External Audit, Customer Experience, Performance Reporting, Pricing, Microsoft Office, ICD-10, Microsoft SQL Server, Visio, Software Documentation, Process Improvement, Cross-functional Team..., Training, Business Process, Data Analysis, Business Analysis, Insurance, Microsoft Excel
Education
Eastern Center for Arts and Technology 2010 — 2012
Practical Nursing, Vocational Nursing and Nursing Assistants
QVC June 2014 - Present
Independence Blue Cross October 2012 - May 2014
Lumesis, Inc. May 2012 - October 2012
Independence Blue Cross - Strategy PMO October 2011 - May 2012
Threshold Group October 2011 - May 2012
SEI Investments 2000 - September 2011
Pfizer - Global Strategic Marketing 1998 - 2000
Bristol-Myers Squibb 1987 - 1998
Skills
Program Management, Project Portfolio..., Certified Scrum Master..., Solutions Development, Management, Software Project..., Solution Development, Business Analysis, Vendor Management, Process Improvement, Leadership, Business Intelligence, Executive Management, Business Process...
Education
Fairleigh Dickinson University
MS, Computer Science
Fairleigh Dickinson University
MBA, Finance
Seton Hall University
BA, Business Admin - Accounting
Bravo Health, a HealthSpring company November 2009 - Present
Cigna-HealthSpring 2009 - 2015
Independence Blue Cross 2000 - 2009
Skills
Medicare, Healthcare, Managed Care, Case Management, Utilization Management, Clinical, Health Insurance, Data Analysis, Healthcare IT, Nursing, Informatics, Disease Management, Health Policy, HIPAA, Medicaid, Case Managment, Clinical Research, Healthcare Information..., Process Improvement, Healthcare Management
Education
Neumann College 2002 — 2005
Bachelor of Science, Liberal Studies
Excelsior College 1996 — 1997
Associate of Science, Nursing
Independence Blue Cross June 2008 - Present
Blue Cross March 2004 - May 2008
Independence Blue Cross October 1998 - August 2001
Education
Eastern University 2009 — 2011
MBA, Business Management
Peirce College 2004 — 2007
Bachelor Science, Management
Independence Blue Cross November 2010 - Present
Lockheed Martin 2000 - 2009
Amtrak 1995 - 2000
New Hampshire Department of Transportation 1991 - 1995
The Union Leader Corporation 1989 - 1991
Television and Radio Stations in New Hampshire, Georgia, New Jersey, Maine, Vermont, and New York. 1981 - 1989
Skills
Marketing Communications, Executive Communications, Marketing..., Strategic Communications, Internal Communications, Media Relations, Public Relations, Writing, Technical Writing, Editing, Website Copy, Copy Editing, Journalism, Broadcast Journalism, Photography, Proposal Writing
Education
Emerson College 1982 — 1984
MA, Mass Communication
Monmouth University 1976 — 1980
BA, Political Science
McCormick Executive Search Inc. October 2013 - Present
New Hanover Regional Medical Center August 2013 - Present
New Hanover Regional Medical Center August 2013 - Present
Private Practice September 2011 - Present
LeBow College of Business, Drexel University September 2011 - April 2013
Independence Blue Cross January 2008 - June 2011
Independence Blue Cross February 2007 - January 2008
Bracco Research USA, Inc April 2004 - February 2007
Skills
Recruiting, Interviews, Human Resources, Staff Development, Talent Acquisition, Career Counseling, Organizational..., Management, Research, Time Management, Onboarding, Public Speaking, Resume Writing, Teaching, Workshop Facilitation, Instructional Design, Microsoft Office, New Hire Orientations, Training, Budgets, Project Planning, PowerPoint, Dialect and Regionalism...
Education
Roosevelt University 2012 — 2013
Graduate Certificates, Training & Development and Instructional Design
Florida State University 1993 — 1996
Master of Fine Arts (MFA), Acting, Magna Cum Laude
Penn State University 1989 — 1992
Bachelor of Arts (B.A.), Theatre Arts, Cum Laude
Independence Blue Cross February 2010 - Present
Independence Blue Cross June 2009 - February 2010
Independence Blue Cross August 2006 - July 2009
Independence Blue Cross February 1998 - August 2006
Independence Blue Cross 1994 - 1998
Education
Eastern University 2002 — 2003
MBA, Business Management
Villanova University 1979 — 1983
BSN, Nursing
Conwell - Egan
Independence Blue Cross April 2014 - Present
The Joint Commission April 2013 - June 2015
Aria Health January 2009 - December 2012
Medecision 2007 - 2009
Independence Blue Cross 2000 - 2008
Independence Blue Cross 2000 - 2007
Saint Francis Medical Center 1986 - 1989
Skills
Managed Care, Utilization Management, Healthcare, Leadership, Hospitals, Disease Management, Healthcare Management, Leadership Development, Healthcare Information..., Medicare, Healthcare Consulting, Medicine, EMR, Informatics, Medicaid, Clinical Research, Healthcare Industry, Internal Medicine, Physicians, Patient Safety, Board Certified, ICU, Inpatient, Critical Care, HIPAA, Radiology, Acute Care, Quality Improvement, Family Medicine, EHR, Public Health, Physician Relations, Emergency Medicine, Evidence-based Medicine, Medical Education, Health Policy, Case Managment, Home Care, Revenue Cycle, ACLS, Medical Billing, Accreditation, JCAHO, BLS, Pediatrics, Utilization Review, Credentialing, Palliative Care
Education
Fairleigh Dickinson University 1977 — 1983
BS, Biology
Saint Peter's Prep
Saint Peter's Prep
Saint Peter's Prep
Independence Blue Cross November 2014 - February 2015
DataCede/Gap International February 2014 - November 2014
Phase One Consulting Group February 2012 - November 2013
Excelacom/Comcast November 2010 - December 2011
Freelancing January 2009 - November 2011
Verizon May 2000 - July 2008
Verizon July 1996 - May 2000
ICM November 1995 - July 1996
UNISYS/Loral/Lockheed Martin May 1987 - October 1995
Skills
SharePoint, Lotus Notes, Remedy, Waterfall, Excel, Outlook, Word, PowerPoint, SQL Server, MySQL, Agile, Java, C#, LotusScript, SoapUI, Putty, Visio, Access, SDLC, Requirements Analysis, Databases, Business Analysis, Visual Basic, Telecommunications, Microsoft Excel, Integration, Business Requirements, SOA, Security, Microsoft SQL Server, Project Management, Web Applications, SQL, Data Analysis, Change Management, Vendor Management, Troubleshooting, Enterprise Architecture, Cross-functional Team..., Business Intelligence, Testing, Microsoft Word, Process Improvement, Technical Writing, Business Process..., Project Portfolio..., MS Project, Call Centers, IT Strategy, Management
Education
Florida Institute of Technology 2005 — 2008
MS, Management Information Systems
State University of New York College at Old Westbury 1991 — 1995
BS, Computer Science
PSE Co. November 2001 - Present
Accenture August 2000 - November 2001
Cigna Healthcare September 1998 - September 2000
Independence Blue Cross May 1997 - August 1997
Education
Yale University 1996 — 1998
M.P.H., Health Policy
Emory University 1992 — 1996
B.S., Biology, Political Science
Independence Blue Cross November 2010 - Present
WPBA - Women's Professional Billiard Association January 2009 - January 2011
Resources Global Professionals December 2009 - November 2010
JLG Business Consulting January 2002 - December 2009
Unisys 1987 - 2001
Skills
Management, Coaching, Management Consulting, Strategic Financial..., Analysis, Entrepreneurship, Financial Analysis, Mergers & Acquisitions, Insurance, Business Process..., Financial Planning
Education
Eastern Michigan University 1973 — 1977
BBA
Blue Eagle Consulting, Inc May 2015 - Present
Children's Medical Center September 2014 - November 2014
WellPoint September 2013 - September 2014
WellCare April 2012 - October 2013
DHM, Inc February 2003 - January 2013
The TriZetto Group August 2010 - April 2012
MEDecision April 2009 - June 2010
Independence Blue Cross August 2008 - February 2009
Exelon January 2008 - June 2008
Comcast Interactive Media January 2007 - January 2008
Skills
Requirements Analysis, Quality Center, MS Project, Quality Assurance, Testing, SharePoint, Microsoft SQL Server, .NET, Waterfall, Process Improvement, Software Quality..., UML, SDLC, Oracle, HTML, Databases, Software Project..., Six Sigma, Systems Analysis, Test Planning, Business Analysis, Healthcare Information..., User Acceptance Testing, Microsoft Office, Software Documentation, Regression Testing, XML, SQL, Agile Methodologies, Cross-functional Team..., Java, Resource Management, Business Requirements, Integration, Software Development, Test Cases, Visio, HP Quality Center
Education
Landmark Education 2013 — 2013
Advance Coursework, Organizational Leadership
Eastern University 2006 — 2007
MBA, Project Management
Temple University 1994 — 1999
BS & BBA, Computer & Infomation Sciences & Business Administration (Strategic Management)
Independence Blue Cross January 2014 - Present
Connolly, LLC January 2013 - January 2014
Penn Medicine January 2010 - January 2011
KenCrest CDC January 2008 - January 2010
Americhoice Stars January 2006 - January 2008
Skills
Healthcare, Project Management, Epic Systems, Quality Assurance, Presentations, Data Analysis, Strategic Planning, Youth Development, Healthcare Information..., Quarterly Reporting, Special Education, User Interface Design, Medical Records, Access, Analysis, Leadership Development, Insurance, Medicaid, Medical Billing, Medicare, Auditing, HIPAA, Critical Thinking, Medical Terminology, Microsoft Excel, Conflict Resolution, Administration, Social Services, Outlook, Team Building, Accounts Receivable, Software Documentation, Training, Tutoring, Youth Mentoring, Community Outreach, Leadership, Nonprofits, PowerPoint, Public Speaking
Education
Eastern University 2011 — 2012
MBA, Health Administration
Temple University 2004 — 2007
Bachelor of Arts (B.A.), Criminal Justice and Corrections
Independence Blue Cross October 2014 - Present
Unique Greek October 2004 - August 2013
Cloudnition January 2013 - February 2013
AT&T March 2002 - October 2004
AT&T May 2000 - October 2000
Skills
Marketing Research, Operations Management, Sales, Sales Management, Communication, Telecommunications, Project Management, Project Planning, Program Development, Customer Service, Customer Satisfaction, Customer Retention, Energy, Call Center, Embroidery, T-shirt Graphics
Education
Keller Graduate School of Management 2011 — 2013
MBA, Marketing/Marketing Management, General, 3.76
Fisk University
BA, Political Science/Business
Focus Pointe Global January 2015 - Present
Comcast Cable January 2014 - Present
Independence Blue Cross October 2012 - December 2013
Tuny Haven International Early Learning Center September 2012 - June 2013
The It Factor Productions October 2012 - December 2012
Macy's May 2010 - June 2012
Macato Radio September 2010 - December 2010
E-TV January 2010 - May 2010
Trina's Helping Hand September 2007 - September 2007
Skills
Final Cut Pro, Event Planning, Creative Writing, Video Production, Post Production, Directing, Talent Scouting, Editing, Social Media, Advertising, Public Speaking, Press Releases, Camera Operating, E-Learning, Microsoft Office, Microsoft Excel, Microsoft Word, Interviews, Internet, Facebook, Twitter, Instagram, Customer Service, Social Networking, Social Skills, Fundraising, Mac, Blogging, PowerPoint, Sales, Media Relations
Education
Edinboro University of Pennsylvania 2008 — 2012
Bachelor of Arts (BA), Communication and Media Studies
SunGard June 2002 - Present
Independence Blue Cross November 2001 - June 2002
Albany Molecular Research March 1998 - January 2001
Skills
Internal Audit, IT Audit, Compliance, Internal Controls, CISA, CISSP, Enterprise Risk..., Risk, Information Security, Risk Assessment, Board of Director..., Data Privacy, German, Risk Management, Information Security..., CRISC, Management, Board of Directors, Business Continuity, Auditing, Financial Risk, Information Technology, Vulnerability Assessment, Process Improvement, ISO 27001, IT Strategy, Business Process, Security Audits, Operational Risk, Disaster Recovery, Governance, Sarbanes-Oxley, Penetration Testing, PCI DSS, Operational Risk..., Business Process..., Corporate Governance, Due Diligence, IT Risk Management, Finance, Sarbanes-Oxley Act
Education
James Madison University
BBA, International Business
European Business School Oestrich-Winkel
Business, German
Saint Joseph's University - Erivan K. Haub School of Business
MBA
South Jersey Industries 2013 - Present
Waverly Heights LTD 2011 - Present
The McEndy Group, LLC 2009 - 2013
Independence Blue Cross 2005 - 2009
Keystone Mercy Healthplan 2002 - 2005
CIGNA Corporation 1995 - 2001
Skills
Change Management, Mergers, Talent Acquisition, Human Resources, Succession Planning, Executive Pay, Performance Management, Strategy, Employee Benefits, Mergers & Acquisitions, Business Transformation, HR Consulting, Organizational..., Talent Management, Leadership, Executive Coaching, Employee Relations, Strategic Planning
Education
Wharton School - Executive Education
Executive Education
Saint Joseph's University
MBA, Management
Fairfield University
BA, Psychology
Independence Blue Cross September 2013 - Present
Extended Care Strategies June 2011 - September 2013
Genworth Financial January 2005 - September 2012
Genworth Financial January 2005 - September 2012
Skills
Long Term Care, Long-term Care, Employee Benefits, Insurance, Long Term Care Insurance, Medicare, Fixed Annuities
Education
Fairleigh Dickinson University
Liberal Arts
Futurestep, A Korn Ferry Company August 2015 - Present
Korn Ferry - Futurestep January 2013 - Present
Philadelphia Insurance Companies 2012 - 2012
Independence Blue Cross 2007 - 2012
Independence Blue Cross 2008 - 2011
Independence Blue Cross 2008 - 2009
Independence Blue Cross 2007 - 2008
Wildcat 2006 - 2007
EHE International 2004 - 2006
BARC Developmental Services 2003 - 2004
Skills
Human Resources, Strategic Sourcing, Business Strategy, Public Speaking, Non-profits, Talent Acquisition, Employee Benefits, Performance Management, Staff Realingment, PeopleSoft, Hodes iQ, Applicant Tracking..., Strategic Recruitment..., Hodes IQ, HRIS, Nonprofits, Leadership, Interviews, Management, Sourcing, Organizational..., Applicant Tracking..., Talent Management, Recruiting, Career Development, Training, Temporary Placement, Hiring, Screening, Strategy, Executive Search
Education
The University of Texas at Austin
B.A., Psychology and Sociology
Fordham University
M.S., Personnel Services and Counseling
Villanova University
Certificate, Professional Human Resource Management
Holy Cross High School - San Antonio
Fidelity & Guaranty Life April 2015 - Present
Fidelity & Guaranty Life March 2013 - April 2015
Fidelity & Guaranty Life July 2007 - March 2013
Nationwide Financial Network 2004 - 2007
Providentmutual Life Insurance Company 2002 - 2004
Provident Mutual 1998 - 2002
MBNA September 1996 - May 1998
Independence Blue Cross 1978 - 1996
Skills
SDLC, Strategic Financial..., Visio, Insurance, Risk Management, Team Leadership, Budgets, Process Improvement, Business Analysis, Leadership, Change Management
Education
Strayer University 2006 — 2011
MS IS, Information Systems
Eastern University 1995 — 1996
Bachelor of Arts, Organizational Management
Ernst & Young LLP November 1997 - Present
Rite Aid November 2004 - March 2005
Independence Blue Cross November 1992 - November 1997
American Stores August 1989 - October 1992
Independence Bancorp May 1987 - August 1989
General Battery January 1984 - May 1987
Mack Trucks, Inc. October 1983 - December 1983
Bank of Pennsylvania November 1981 - October 1983
Herbein + Company, Inc. January 1978 - November 1981
Skills
Sarbanes-Oxley Act, Auditing, External Audit, IT Audit, COSO, Internal Controls, Internal Audit, Enterprise Risk..., CISA, Sarbanes-Oxley, Risk Management, Financial Reporting, Governance, SAS70, Assurance, Risk Assessment, Big 4, IT Risk Management, COBIT
Education
Saint Joseph's University 1985 — 1990
MBA, Information Systems Management
Elizabethtown College 1977 — 1979
BS, Accounting
Wilson High School
Independence Blue Cross March 2014 - Present
Premier Research Group February 2012 - February 2014
Florida State University April 2010 - December 2011
Florida State University 2008 - 2010
Solution Skills Inc. 2002 - 2006
McKesson Provider Technologies May 2005 - August 2005
Skills
Statistics, Data Analysis, SAS, Mathematics, Data Management, Analysis, Programming, Research, Project Management, Predictive Modeling, Predictive Analytics, Big Data Analytics, Analytics, Maple, University Teaching, Mathematica, Mentoring, Fortran, LaTeX, Management, R, Mathematical Modeling, Statistical Modeling, Technical Writing, GAP, SPSS, WebAssign, e-Grade, Microsoft Excel, Matlab, Microsoft Office, Science, Teaching, Public Speaking, SQL, Higher Education
Education
Florida State University 2009 — 2012
Doctor of Philosophy (Ph.D.), Mathematics
Florida State University 2006 — 2009
Master's Degree, Mathematics
Florida State University 2002 — 2006
Bachelor's Degree, Mathematics, Statistics (Double Major)
Venice High School 1998 — 2002
High School Diploma
PRA Health Sciences 2015 - Present
Independence Blue Cross April 2014 - 2015
Rooftop2 Productions Inc. March 2013 - December 2013
National Hockey League March 2010 - October 2012
National Hockey League September 2009 - March 2010
Sony Music Entertainment March 2007 - September 2007
Skills
Healthcare Management, Operations Management, Business Process..., Sales Management, Sales Operations, Project Management, Healthcare, Strategic Program..., Trade Shows, Sports Marketing, Sports, Public Relations, Marketing, Brand Management, Licensing, Corporate Communications, Consumer Products, Broadcast, Events Organisation, Brand Asset Management, Marketing Event Planning, Events Organizer, Product Marketing, Sports Business, Manage Client..., Marketing Strategy, Corporate Promotions, Corporate Branding, Strategic Consulting, Event Planning, CRM, Management, Social Media, New Business Development
Education
Fordham University 2005 — 2008
BS
Elon University 2004 — 2005
JetBlue Airways June 2013 - Present
Credence Tree September 2012 - May 2013
Horizon Blue Cross Blue Shield of New Jersey March 2011 - August 2012
Bartronics America Inc. January 2008 - August 2012
Fannie Mae October 2010 - March 2011
Independence Blue Cross March 2010 - September 2010
HP Enterprise Services January 2009 - February 2010
Skills
ETL, Data Migration, Gap Analysis, Data Warehousing, Data Modeling, Data Analysis, Master Data Management, Relational Databases, Data Access, Requirements Gathering, Business Intelligence, Software Project..., Data Architecture, Analytics, Erwin, Data Governance, Business Objects, Business Analysis, SDLC, Informatica, Business Requirements, Enterprise Architecture, Metadata Management, Database Design, Requirements Analysis, Oracle
Education
Fairleigh Dickinson University
MS Electrical Engineering, Digital Signal Processing
Maharashtra Academy Of Engineering
BS Electronics and Telcommunication Engineering, Fiber Optics Communication
Corporation Service Company February 2014 - Present
Independence Blue Cross December 2011 - February 2014
Independence Blue Cross January 2010 - December 2011
Sons of Ben Supporters Club January 2007 - April 2011
Philadelphia World Cup Bid Committee September 2009 - March 2010
Independence Blue Cross February 2006 - January 2010
Princeton Information November 2005 - February 2006
Zenith Products January 2005 - November 2005
MBNA America February 1997 - December 2004
Skills
Public Speaking, Team Building, Testing, People Management, Writing, Access, Business Requirements, PowerPoint, Excel, Word, Social Media, Community Relations, Speech Writing, Visio, Community Outreach, Media Relations, Editing, Coaching, Volunteer Management, Volunteer Organization, Process Improvement, Customer Relations, Customer Service, Data Analysis, Problem Solving, Microsoft Excel, Microsoft Word, Strategic Planning, Management, Marketing, Cross-functional Team..., Program Management, Business Intelligence, Analytics, Nonprofits, Business Process, Insurance, Analysis, Databases, Vendor Management, Training, Volunteering, Community Development
Education
Elon University 1991 — 1995
B.A., English
Sungard Availability Services April 2015 - Present
Devry University, Keller Graduate School of Management April 2010 - Present
Eastern University, Campolo College of Graduate and Professional Studies January 2008 - Present
SunGard Availability Services October 2012 - March 2015
CoActiv Capital Partners Inc April 2012 - October 2012
Independence Blue Cross August 2011 - March 2012
First Quality April 2008 - October 2008
Covidien August 2005 - April 2008
Tyco Healthcare March 2000 - August 2005
Skills
Six Sigma, Process Improvement, Change Management, Product Development, Problem Solving, Customer Relations, Supply Chain Management, Forecasting, Strategic Planning, Team Building, Cross-functional Team..., Mentoring, Team Leadership, Coaching, Lean Manufacturing, Budgeting, Continuous Improvement, Business Strategy, Program Management, Data Analysis, Performance Management, Organizational..., Business Analysis, Process Engineering, Marketing Strategy, Business Process..., SAP, Microsoft Office, Analysis, Procurement, Project Management, Customer Service, Operations Management, Team Management, Budgets, Strategy, MS Project, Marketing, Management, Quality Management, Market Research, Leadership Development, SDLC, Business Process, CRM, New Business Development, Training, Project Planning, Management Consulting, Vendor Management
Education
Eastern University 2005 — 2007
Master of Business Administration, Business Management
Gwynedd Mercy University 2001 — 2005
Bachelor of Arts, Business Management
Independence Blue Cross January 2014 - Present
Independence Blue Cross February 2012 - December 2013
Independence Blue Cross March 2010 - February 2012
Independence Blue Cross January 2008 - March 2010
Independence Blue Cross May 2001 - January 2008
Kinko's, Inc. May 1999 - March 2001
Systems Solution, Inc. 1992 - 1999
Skills
Mentoring, Business Process..., Vendor Management, Project Management, Service Level Agreements, Cross-functional Team..., Corporate Finance, Business Analysis, Leadership, Strategy, PMP, Management, Business Requirements, Requirements Analysis, Team Building, Business Process, Analysis, Performance Management, PMO, SDLC, Project Portfolio..., Six Sigma, Recruiting, Business Development, Visio, Process Improvement, SharePoint, MS Project, Healthcare, New Business Development, Strategic Planning, Software Documentation, Change Management, Resource Management, Program Management, Requirements Gathering, Risk Management, Data Analysis, Business Intelligence, Microsoft Project
Education
Eastern University 1985 — 2006
Masters of Business Adminstration
Eastern University 1985 — 1988
Bachelor of Arts (BA)
Hudson County Community College October 2014 - Present
Munchies Ent. April 2011 - Present
Le'Mar Consulting LLC May 2012 - August 2014
Petro Heating and Oil July 2006 - September 2010
Independence Blue Cross September 2004 - June 2006
Skills
Customer Service, Customer Satisfaction, Social Media Marketing, Creative Direction, Fashion Design, Film Production, Team Building, CRM, Leadership, Advertising, Call Centers, Management, Process Improvement, Sales, Training, Social Networking, Microsoft Office, Social Media, Event Planning, Entertainment, Microsoft Excel, Public Speaking, Strategic Planning, Television
Education
Florida International University 2000 — 2004
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Hudson County Community College
Certification, Computer Arts
ACE Group February 2014 - Present
Liberty Mutual Insurance February 2008 - August 2013
Legion Insurance Company (In Liquidation) July 2005 - August 2006
517 Marketing Communications January 2003 - January 2005
Independence Blue Cross April 1998 - August 2004
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Licensed Claims Adjuster, Microsoft Excel, Insurance, Microsoft Word, Claim, Workers Compensation, Sales, Property, Legal Liability, Strategic Planning, Account Management, Medicare, Liability Analysis, Subrogation, Commercial Insurance, Marketing, Professional Liability, Claim Investigation, Health Insurance, General Insurance, Workers' Compensation..., Liability, Team Building, Claims Management, Property & Casualty..., Casualty, Employee Benefits, Commercial Lines, Property Damage, Claims Resolution, Umbrella Insurance, Claims Handling, Litigation Management, CPCU, Property Claims, Property, Underwriting, Casualty Insurance
Education
Department of Insurance 2008 — 2008
Education and Licensure, Adjusters License Examination, A
Opportunities Industrialization Center (OIC) 1994 — 1995
Certificate, Front Office Management
Metropolitan Career Center 1992 — 1993
Certificate, General Office Occupations and Clerical Services
Aetna May 2010 - Present
Aetna December 2003 - May 2010
CIGNA Group Insurance 2004 - 2005
Independence Blue Cross January 1998 - June 2003
Skills
Managed Care, Leadership, Healthcare, Insurance, Health Insurance, Strategic Planning, Process Improvement, Employee Benefits, Data Analysis, HIPAA, Vendor Management, Healthcare Information..., Software Documentation, Integration, Access, Medicare, Team Building, Business Analysis
Education
Rowan University 2000 — 2003
Master of Science, Psychology
Florida Atlantic University 1994 — 1996
BA, Communications
Saint Joseph's University 1992 — 1996
DecisionQuest October 2014 - Present
TrialGraphix May 2006 - October 2014
Independence Blue Cross January 1999 - March 2006
Enterprise Rent-A-Car November 1994 - December 1998
Skills
Litigation Support, Trials, Account Management, Business Development, Customer Service, Westlaw, Insurance, Selling, Training, New Business Development, Solution Selling, Project Management, Marketing, Microsoft Office, Sales
Education
Temple University
B.A., Criminal Justice
Eastern University
M.B.A., Business
Altegra Health September 2011 - Present
Independence Blue Cross 2003 - 2010
Education
Elizabethtown College 1998 — 2002
BS, Computer Science / Business Administration
Independence Blue Cross February 2015 - Present
Independence Blue Cross January 2012 - February 2015
GSI Commerce/eBay Enterprise March 2011 - January 2012
University of Pennsylvania Health System December 2006 - March 2011
Northrop Grumman September 2004 - November 2006
Corporate Executive Board January 2004 - September 2004
Comcast-Spectacor 2003 - 2003
Chrysler Financial 2002 - 2003
Skills
Leadership, Instructional Design, Human Resources, Organizational..., Quality Assurance, Staff Development, Captivate, Data Analysis, Analysis, Training Delivery, Customer Service, Strategic Planning, Microsoft Office, Public Speaking, Camtasia, Learning Management..., PowerPoint, Management, Microsoft Excel, Project Management, SharePoint, Instructor-led Training, ADDIE, Onboarding, Change Management, Writing, Proofreading, Editing, Articulate Suite, E-Learning, Employee Training, Needs Analysis, Blended Learning, Innovation Development
Education
Saint Joseph's University - Erivan K. Haub School of Business 2008 — 2011
Master of Science, Human Resource Management, 3.95
Elon University 1998 — 2002
Bachelor of Arts, Communications, 3.43
River Hill High School
High School
Independence Blue Cross October 2006 - Present
First Union National Bank January 1986 - May 2000
Skills
Insurance, Underwriting, Health Insurance, Claim, Risk Management, Property & Casualty..., Claims Management, Workers Compensation, Strategic Planning, Non-profits, Commercial Insurance, Reinsurance, Medicare, Brokers, Process Improvement, Employee Benefits, Change Management, Disability Insurance, Nonprofits, Life Insurance
Education
Eastern University 2006 — 2007
MBS, Non Profit Management
BCBSNC March 2015 - Present
SCAN Health Plan February 2013 - February 2015
Regional Health Insurance Company August 2012 - December 2012
HCSC February 2011 - August 2012
WellPoint November 2009 - February 2011
Express Scripts June 2009 - November 2009
WellCare April 2009 - June 2009
WellPoint February 2009 - April 2009
Independence Blue Cross June 2008 - January 2009
Highmark March 2008 - June 2008
Skills
Healthcare, Strategy, Management, Business Analysis, Process Improvement, Training, Integration, Management Consulting, Project Management, Health Insurance, Healthcare Consulting, Business Process..., Healthcare Information..., Change Management, Insurance, Medicare, Product Development, Data Analysis, Enterprise Software, Governance
Education
University of Minnesota - Carlson School of Management 2003 — 2005
Minor
University of Minnesota-Twin Cities 2001 — 2005
B.BMEn
Pohang University of Science and Technology 2004 — 2004
Eidgenössische Technische Hochschule Zürich 2003 — 2003
The Children's Hospital of Philadelphia November 2006 - Present
Independence Blue Cross September 1995 - November 2006
Skills
Healthcare Information..., Process Improvement, Healthcare, Healthcare Management, Program Management, Hospitals, EHR, HIPAA, Leadership, EMR, Informatics, Vendor Management, Project Management, SDLC, Organizational..., Quality Improvement, Epic Systems, Change Management, Healthcare Consulting, Lean for Healthcare
Education
Villanova University 2013 — 2013
Certificate: Lean Six Sigma Green Belt, Health Care
Eastern University 2000 — 2004
MBA, Undergrad in MIS
Independence Blue Cross December 2012 - Present
Iron Den Elite LLC July 2006 - Present
Gloucester County Tourism Committee January 2009 - January 2013
Magic Hat Consulting September 2012 - December 2012
Xerox June 2010 - September 2012
Jean Bender Consultants March 2007 - August 2009
Elk Township January 2006 - December 2008
Homeworx Remodeling January 2005 - March 2007
Wolves Den, Inc January 2005 - March 2007
Independence Blue Cross January 2004 - February 2005
Skills
USAW-Level 1Coach, Close Attention to..., Always Willing to Learn, Willing to Go the Extra..., AOLC Certified, Management, Access, Cross-functional Team..., Leadership, Business Analysis, Training, Data Analysis, Enterprise Software, Business Process..., Vendor Management, Strength Training, Strength & Conditioning, Athletic Training, Olympic Lifting, Software Documentation, Insurance, Local Government, Federal Government, Mandates, Federal Agencies, Program Management, Project Management, Strategic Planning, Process Improvement
Education
Eastern University 2002 — 2004
MBA, Business
Gloucester County College 1999 — 2000
Networking, Novell Networking Classes
Gettysburg College 1984 — 1988
B.A., Political Science
Bergen Catholic 1980 — 1984
Independence Blue Cross June 2013 - Present
Independence Blue Cross February 2010 - June 2013
Independence Blue Cross June 2008 - February 2010
Education
Certificate in Computer Programming, Computer Learning Center
East Stroudsburg University of Pennsylvania
BA in Psychology
Independence Blue Cross January 2001 - Present
HealthAxis/Digital Insurance November 1999 - March 2001
Hospital of the University of Pennsylvania May 1996 - November 1999
Skills
Requirements Gathering, Microsoft Excel, Hyperion Enterprise, Business Analysis, Report Development, Business Requirements, Visio, SharePoint, Business Intelligence, Process Improvement, Vendor Management, Data Analysis, HIPAA, Access, Health Insurance, SSRS, Risk Management, Insurance, Analytics, Requirements Analysis, Systems Analysis, Business Process
Education
Shippensburg University of Pennsylvania 1984 — 1988
Bachelor of Science, Bus. Admin., Marketing
East Stroudsburg University of Pennsylvania 1983 — 1985
BCBSA January 2007 - Present
Blue Cross Blue Shield Association 2007 - Present
BlueCross BlueShield Association 2007 - Present
BCBSA January 2007 - March 2008
Independence Blue Cross October 2000 - January 2007
Skills
HIPAA, Software Documentation, Systems Analysis, Business Requirements
Education
Fairleigh Dickinson University 2004 — 2008
Gloucester County College 1996 — 2000
Siemens December 2007 - September 2008
Siemens Medical Solutions May 2005 - December 2007
FMG Technologies August 2003 - May 2005
Independence Blue Cross February 2001 - August 2003
InteliHealth subsidiary of Aetna July 2000 - February 2001
Independence Blue Cross April 1998 - July 2000
Regional Network Communications September 1997 - April 1998
Education
Temple University 2001 — 2003
MS, Management of Information Systems
Villanova University 1999 — 2002
MBA
La Salle University 1998 — 1999
Certificate, Digital Art and Multimedia Design
Elizabethtown College 1993 — 1997
BA, Communications
Vanguard May 2013 - Present
Independence Blue Cross February 2005 - May 2013
Skills
Sun Certified Java..., PowerBuilder Certified..., Microsoft Certified...
Education
Temple University 1988 — 1990
MS, Computer Sciences
Feng Chia University
Independence Blue Cross January 2014 - Present
Independence Blue Cross January 2011 - December 2013
Independence Blue Cross June 2008 - December 2010
Independence Blue Cross June 2000 - June 2008
Independence Blue Cross 2000 - 2003
Apple May 1987 - December 2000
Motorola Computer Company June 1973 - August 1987
Skills
SharePoint, Software Project..., Software Documentation, Business Analysis, Process Improvement, Visio, Integration, Process Simulation, Vendor Management, Production Support, Training, Process Development, E-Learning, Program Management, Troubleshooting, Project Management, Leadership, HIPAA, Analysis, Requirements Analysis, Insurance, Business Process..., Sharepoint end user...
Education
Cornell University 1973 — 1973
6-wk exchange, Flood Disaster Recovery
Elmira College 1969 — 1973
BA, Computer Science
GENEX Services, Inc. 2007 - Present
NewSeasons Assisted Living Communities March 2004 - January 2007
Independence Blue Cross 1998 - 2004
Creative Hairdressers 1997 - 1998
United Press International 1996 - 1997
Blue Cross Blue Shield of Florida 1991 - 1994
National Broadcasting Company July 1986 - June 1991
Datapoint Corporation January 1984 - June 1986
Bamberger's Department Stores 1978 - 1984
Skills
Employee Benefits, Leadership Development, Human Resources, Deferred Compensation, Employee Relations, Performance Management, Talent Management, Workforce Planning
Education
Philadelphia College of Osteopathic Medicine 2001 — 2003
MS, Organizational Development & Leadership
Fairleigh Dickinson University 1975 — 1977
BA, Psychology & Sociology
Union County College 1973 — 1975
AA, Liberal Arts - Urban Studies
Optum February 2011 - Present
Independence Blue Cross 1999 - March 2011
Independence Blue Cross - Keystone Health Plan East May 1988 - November 1999
Skills
Managed Care, Process Improvement, Employee Benefits, Strategic Planning, Underwriting, Insurance, Claim, SDLC, Claims Management, Health Insurance, Medicaid, PMO, Performance Management, Medicare, Systems Analysis, Brokers, Healthcare, Reinsurance, Vendor Management, Public Speaking, Actuarial Consulting, HIPAA, Proposal Writing, Disability Insurance, Leadership, Customer Service, Risk Management, Business Analysis, Medical Underwriting, Health Policy
Education
Eastern University 1994 — 1999
BA, Business and IT Management
Thomas Jefferson University Hospitals February 2013 - Present
Thomas Jefferson University Hospitals October 2012 - February 2013
Independence Blue Cross September 2011 - October 2012
Independence Blue Cross July 2008 - September 2011
Methodist Hospital Division, Thomas Jefferson Univeristy Hospital November 1995 - July 2008
Skills
Employee Benefits, Benefits Administration, Performance Management, Onboarding, Employee Relations, Human Resources, Recruiting, Personnel Management, New Hire Orientations, Coaching, Talent Management, Talent Acquisition, PeopleSoft, Employee Engagement, Organizational..., Applicant Tracking..., Organizational..., HR Policies, Labor Relations, Leadership Development, Interviews, Conflict Resolution, Employment Law, Exit Interviews, Strategic HR, Career Development, Open Enrollment, FMLA, HRIS, Succession Planning, Workforce Planning, HR Consulting, Management, Performance Improvement, Deferred Compensation, Process Improvement, Policy, Hiring, Leadership, Training, Strategy, College Recruiting, Employee Training, Internet Recruiting, Program Management, Temporary Placement, Healthcare, Team Building
Education
Eastern University 2006 — 2008
MBA, Management
Independence Blue Cross September 2012 - Present
Independence Blue Cross January 2007 - September 2012
Independence Blue Cross June 2004 - January 2007
Independence Blue Cross January 2003 - June 2004
Independence Blue Cross March 2000 - January 2003
Independence Blue Cross May 1998 - March 2000
Independence Blue Cross August 1991 - May 1998
Skills
Benefits Administration, Employee Benefits, Onboarding, Human Resources, Talent Management, Performance Management, Event Planning, Organizational..., Employee Relations, Applicant Tracking..., HRIS, Leadership Development, Employee Engagement, Diversity & Inclusion, Succession Planning, Career Development, Workforce Planning, New Hire Orientations, Deferred Compensation, College Recruiting, Talent Acquisition, Organizational..., Resume Writing, Interviews, PeopleSoft, Employee Training
Education
Eastern University 2008 — 2009
Masters, Business
Eastern University
BA, Organizational Management
Independence Blue Cross September 2009 - April 2012
Independence Blue Cross May 2001 - August 2009
Our Lady of Lourdes MC 1990 - 1996
Skills
SDLC, MS Project, Process Improvement, Business Analysis, PMO, Visio, Requirements Analysis, Project Portfolio..., Vendor Management, Requirements Gathering, Strategic Planning, Business Requirements
Education
Eastern University
BA, MIS
Wells Fargo April 2013 - Present
Wells Fargo October 2012 - April 2013
Independence Blue Cross August 2012 - October 2012
Deutsche Bank April 2012 - August 2012
Wachovia, A Wells Fargo Company December 2010 - April 2012
Bartronics America Inc. 2007 - 2012
Independence Blue Cross January 2010 - December 2010
EMC March 2009 - March 2010
Liberty Mutual 2008 - 2008
CUNA Mutual Group 2008 - 2008
Skills
Data Analysis, Business Analysis, Technical Design, Data Mapping, SDLC, Data Modeling, Web Applications, Requirements Gathering, DB2, Relational Databases, Quality Center, SQL, Requirements Analysis, Data Migration
Education
Fairleigh Dickinson University
Master's
PerformRx July 2013 - Present
Independence Blue Cross April 2008 - November 2012
Independence Blue Cross April 2008 - November 2009
Independence Blue Cross July 2006 - April 2008
Wallaby Group Limited July 2003 - December 2005
Skills
Leadership, Digital Photography, Sales, Strategic Planning, Marketing Strategy, Management, Team Building, Customer Satisfaction, Health Insurance, Managed Care, Business Analysis, Employee Benefits, Market Research, Marketing Communications, Pharmacy Benefit..., Web Development, Insurance, Process Improvement, Program Management, Medicare, Healthcare, Vendor Management, Pennsylvania Health &..., Microsoft Windows Server, Six Sigma
Education
Saint Joseph's University 2015 — 2016
Master of Business Administration (MBA)
Eastern University 2003 — 2005
BA, Management of Information Systems
UHS July 2015 - Present
Independence Blue Cross July 2013 - July 2015
Vanguard March 2012 - June 2013
Vanguard April 2007 - March 2012
Vanguard March 2005 - March 2006
Vanguard October 1998 - March 2005
Fleet Credit Card Services 1995 - 1998
Advanta 1993 - 1995
Skills
Program Management, Performance Consulting, Employee Training, Workshop Facilitation, Leadership Development, Performance Management, Negotiation, Organizational..., Coaching, Training, Staff Development, Instructor-led Training, Captivate, Process Improvement, Instructional Design, SnagIt, Blended Learning, Change Management, Training Delivery, Leadership, Behavioral Interviewing, Interviewing Skills, Staff Management, Team Leadership, Team Building, Talent Acquisition, DISC, Myers-Briggs Certified, Zenger Miller, Series 63, Achieve Global Certified, Achieve Global..., American Society for..., DDI Certified, Certified DDI..., Client Relations Skills, Manage Client..., Job Coaching, Professional..., Customer Service, Customer Service..., Management, Client Liaison, Career Development, CRM
Education
Philadelphia College of Osteopathic Medicine 2006 — 2008
MS ODL, Organizational Leadership and Development
Edinboro University of Pennsylvania 1982 — 1987
Bachelor of Arts, Speech Communications and History
Independence Blue Cross February 2005 - Present
Education
Temple University 1988 — 1990
MS, Computer Science
Feng Chia University 1979 — 1983
Computer Science
Community Unit School District 300 September 2008 - Present
Independence Blue Cross June 1998 - January 2008
Skills
Microsoft Office, Customer Service, Coaching, Microsoft Excel, Microsoft Word, Training, PowerPoint, Leadership, Program Management, Process Improvement, Management, Teaching, Project Management
Education
Eastern University 2002 — 2003
Bachelor of Arts (B.A.), Organizational Management
Peirce College 2000 — 2002
Associate of Arts (A.A.), Business Administration and Management, General
New Life Credit Union September 2003 - Present
Independence Blue Cross July 2014 - December 2014
Corporate Call Center August 2012 - April 2013
Verizon 1974 - 2006
Skills
Troubleshooting, Management, T1, Networking, IP, Salesforce.com, Account Management, Telecommunications, Budgets, Team Leadership, Managed Services, Frame Relay, Customer Service, Medicare, Contract Negotiation, Telephony, ISDN, Call Centers, Team Building, VoIP, HIPAA, Customer Satisfaction, WAN, Program Management, Outlook, Sales Operations, Invoicing, Leadership, Call Center, Integration, MPLS, Ethernet, Process Improvement, Vendor Management, Wireless, Business Development, Customer Experience, Sales Management, Unified Communications, Training, Cross-functional Team..., Negotiation, Sales
Education
Eastern University 2004 — 2006
mba, Business
Widener University 1991 — 1996
BS, MIS
Franklin & Marshall College 1970 — 1974
BA, French
Independence Blue Cross June 2009 - Present
Independence Blue Cross April 2005 - June 2009
UPHS- Presbyterian Medical Center - Westhaven January 2000 - April 2005
ProAct, Community Mental Health of Gloucester County 1998 - 2000
Memorial Hospital of Burlington Co, Virtua 1997 - 1998
Haverford State hospital October 1994 - 1997
Tri County Gas 1990 - 1991
American Water 1988 - 1990
Bell & Howell 1985 - 1986
Skills
Case Managment, Healthcare Management, Customer Service, Healthcare, Medicare, Health Insurance, Managed Care, Organizational..., Nursing, Hospitals, Insurance, HIPAA, Medicine, EMR, Disease Management, Health Policy, Medicaid, Healthcare Industry, Provider Relations, Healthcare Information..., Utilization Management, Quality Improvement, Case Management, Informatics
Education
Rowan University 2013 — 2016
Master of Arts (M.A.), Wellness and Lifestyle Management
Eastern University 1998 — 2002
BSN, Nursing
Gloucester County College 1992 — 1994
A.A.S, Nursing
Highland Regional
Diploma, college prep
Independence Blue Cross May 2013 - November 2013
"selectively evaluating opportunities" March 2012 - May 2013
Independence Blue Cross November 2009 - March 2012
Independence Blue Cross March 2002 - November 2009
Independence Blue Cross November 1999 - March 2002
Aetna May 1996 - May 1999
Prudential Healthcare January 1994 - January 1996
Skills
PeopleSoft, Team Leadership, Project Coordination, Benefits Administration, Coordination, Microsoft Office, Organizing, Problem Solving, Customer Relations, Training & Development, Talent Management, Human Capital Management, General Administration, Benefits, Prioritization, Healthcare, Vendor Relations, Project Collaboration, Data Security, Generalist, Listening Skills, Proven Leadership Skills, Customer Service, People Skills, Employee Training, Project Management, Management, Performance Management, Troubleshooting, Business Analysis, Analysis, Business Process..., CRM, Business Intelligence, HRIS, Executive Support, Process Improvement, Employee Relations, Talent Acquisition, Change Management, Interviews, ITIL, Employee Benefits, Leadership
Education
Villanova University 2010 — 2010
PHR Management Certificate, Human Resources
University of Phoenix 2008 — 2010
MHRM, Masters in Management Human Resources Mgmt
Eastern University 1994 — 1996
Bachelor's degree, Organizational Management
Penn State University 1987 — 1989
2 Yr. College Credits, Business Administration
University of Pennsylvania - The Wharton School
Certificate, Business and Personal/Financial Services Marketing Operations
Diminish Stress January 2015 - Present
Aetna health Insurance April 2010 - January 2015
VNA Greater Philadelphia January 2010 - March 2012
Independence Blue Cross August 1999 - January 2010
I.Y.W.C.C. Impact International 2007 - 2009
Visiting Nurses Association of Greater Phildelphia 1993 - 1999
Skills
Mindfulness Based..., Health Education, Life Coaching, Stress Management, Relationship Building, Cross-cultural Coaching, Personal Development, Healthcare Management, Leadership, Social Services, Medicine, Program Development, Teaching, Healthcare Industry, Patient Education, Physicians, Quality Improvement, Wellness, Healthcare, Hospitals, Disease Management, Clinical Research, Home Care, Utilization Management, Medicaid, Cross-cultural...
Education
Eastern University 2002 — 2004
BA, Organizational Management
Highland Park College 1967 — 1970
A.D., Nursing
CIGNA May 2007 - Present
Independence Blue Cross September 2005 - July 2007
IBM 2005 - 2006
Hewlett-Packard 2001 - 2005
Skills
SDLC, Hyperion Enterprise, Data Analysis, Databases, Stored Procedures, Report Writing, Sybase, SQR, OBIEE, Data Modeling, SQL, Brio Query, Oracle PL/SQL..., PL/SQL, Business Intelligence, Business Intelligence..., Business Objects, JavaScript, Data Warehousing, Business Analysis, Visio
Education
Florida International University 1996 — 2001
MIS, information management
Clewiston High School
Independence Blue Cross May 2015 - Present
Independence Blue Cross May 2015 - Present
Delaware Valley Tennis Academy September 2013 - November 2014
Picket Post Swim and Tennis May 2009 - August 2012
Nike Tennis Camp Amherst June 2009 - July 2009
The Bird House May 2006 - August 2008
Skills
Proactivity, Sociology, Energetics, Teaching, Public Speaking, Coaching, Research, Sports, Fundraising, Strength, Personal Training, Event Planning
Education
Eastern University 2014 — 2016
Nursing, Nursing Science
Wheaton College 2009 — 2013
Bachelor of Arts (B.A.), Sociology
Florida Blue February 2008 - Present
Independence Blue Cross June 1998 - January 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Teaching, Budgets, Public Speaking, Editing, Strategic Planning, Negotiation, Healthcare, Nonprofits, Event Planning, SharePoint, Data Analysis, Health Insurance, Business Analysis, Project Management, Coaching, Spanish, Provider Relations, Access, Case Managment
Education
University of Phoenix 2003 — 2006
Master of Business Administration (MBA), Health/Health Care Administration/Management
Eastern University 2001 — 2003
Bachelor of Arts (B.A.), Organizational Management
Independence Blue Cross April 2015 - Present
Independence Blue Cross May 2014 - January 2015
Independence Blue Cross August 2012 - April 2014
Independence Blue Cross June 2011 - July 2012
Independence Blue Cross June 2010 - June 2011
Merrill Lynch June 2008 - August 2008
Skills
Health Insurance, Insurance, Underwriting, Process Improvement, Analysis, Non-Qualified Deferred...
Education
Eastern University 2008 — 2011
B.A, Mathematics
Independence Blue Cross 2010 - Present
Independence Blue Cross 2007 - 2010
Independence Blue Cross 2005 - 2007
Independence Blue Cross 2001 - 2005
One Beacon Insurance Company 1998 - 2001
One Beacon Insurance Company 1993 - 1998
Skills
Business Analysis, Performance Consulting
Education
East Stroudsburg University of Pennsylvania
Bachelor’s Degree, Communications
Independence Blue Cross February 1993 - Present
Skills
Health Insurance, Managed Care, Healthcare Management, Nursing, Office Administration
Education
University of Phoenix 2008 — 2010
MBA, Business Administration-Healthcare Concentration
Eastern University 2000 — 2002
BA, Informations Systems Management
Independence Blue Cross December 2012 - Present
Emerson Reid & Company October 2009 - December 2012
JLI Associates, Inc January 2008 - October 2009
Education
Fairleigh Dickinson University
Bachelors of Arts, Communications
Independence Blue Cross October 2013 - Present
Catalyst Rx September 2010 - January 2012
FutureScripts, LLC October 2006 - September 2010
Independence Blue Cross October 1997 - October 2006
Skills
Managed Care, Analysis, HIPAA, Pharmacy Benefit..., Pharmacy, Management, Medicare Part D, Health Insurance, Process Improvement, Business Analysis, Microsoft Excel, Medicaid, Medicare, Healthcare, Microsoft Office, Customer Service
Education
Eastern University
Bachelors, Management, 3.25
Independence Blue Cross December 1989 - Present
CIGNA July 1984 - November 1989
Skills
Health Insurance, Internal Audit, Marketing, Managed Care, Training, Business Analysis, Financial Analysis, Business Requirements, HIPAA, SharePoint, Cognos, Microsoft Office
Education
Eastern University
Master of Business Administration (MBA)
Temple University - Fox School of Business and Management
Bachelor of Business Administration (BBA)
McKesson July 2012 - Present
State of New Jersey April 2011 - July 2012
Keystone First December 2006 - March 2011
Independence Blue Cross 1999 - 2003
Independence Blue Cross 1999 - 2003
Independence Blue Cross 1999 - 2003
Skills
BABOK, Project Management, Claims Management, Medicaid Managed Care, Certified Professional..., Managed Care, Health Care Fraud, Quality Auditing, Access, Medicare, Medicaid, Healthcare Information..., HIPAA, Policy, Process Improvement, Software Documentation, Health Insurance, Analysis, Business Analysis, Healthcare Management, Management, Operations Management, Healthcare
Education
Kaplan University 2013 — 2015
Master’s Degree, Health Informatics, 3.9
Eastern University 1999 — 2002
Bachelor of Arts (B.A.), Management Information Systems, General, 3.61
Office Of Information Technology, NJ January 2014 - Present
Independence Blue Cross November 2012 - Present
barclaycard August 2006 - December 2012
CIT March 2006 - July 2006
ITCS September 2004 - February 2005
Skills
Datastage, Oracle PL/SQL..., ETL, Unix Shell Scripting, Oracle SQL, Business Objects, Data Modeling, Business Intelligence, Data Migration, DataStage, Oracle, Databases, PL/SQL
Education
Fitchburg State College
Masters
JNTU, India
Bachelors, Electrical and Electronics Engineering
Independence Blue Cross January 2015 - Present
Atlantic Rehabilitation Institute / Atlantic Health System August 2008 - August 2013
Overlook Hospital / Atlantic Health System April 2008 - August 2008
Loving Care Agency September 2007 - April 2008
Skills
EKG / Ultrasound, Inpatient / Outpatient..., PICC Line Dressing..., IV Insertion and..., CPR – Basic Life Support, Flow Sheet Charting, Bilingual – fluent in..., Microsoft Office &..., Pain Management, Basic Life Support..., CPR certified through..., Registered Nurse..., Healthcare, Treatment, Pediatrics, Clinical Research, Medicine, Therapists, Disease Management, EMR, Nursing, Patient Safety, BLS, Nursing Care, Registered Nurses, Physicians, Hospitals
Education
University of Medicine and Dentistry of New Jersey
Bachelor of Science in Nursing - BSN, Registered Nursing/Registered Nurse, 3.5
Fashion Institute of Technology
Bachelor of Science, International Trade and Marketing, 3.5
Independence Blue Cross March 2008 - Present
Education
Pennsylvania State University- State College 2003 — 2007
Bachelor's degree, Marketing
Eastern University
Siemens Healthcare September 2007 - Present
Independence Blue Cross February 1996 - October 2006
Education
Eastern University
Master of Business Administration (MBA), Business Administration and Management, General