Experience
Lithia Auto Stores   December 2014 - Present
The Rian group   July 2014 - December 2014
Lithia Motors  January 2010 - May 2014

Skills
Sales Process, Automotive, Customer Satisfaction, Sales, Customer Retention, Sales Operations, Automobile, Automotive Aftermarket, Vehicles, Dealers, Management, Selling, Team Building, Negotiation, Purchasing

Education
Montana State University-Bozeman   2008 — 2010
Human Nutrition

Experience
Buick GMC of Beaverton   August 2015 - Present
Lithia Auto Stores   February 2012 - Present
Cadillac of Portland   February 2015 - August 2015
Hertz Car Sales  October 2014 - January 2015
Mercedes Benz of Wilsonville  June 2014 - September 2014
Kiefer Nissan   2013 - June 2014
Tommy Wilson Motor Company   2013 - 2014
FreedomRoads   2010 - 2012

Skills
Finance, Public Speaking, Leadership, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Inventory Management, Customer Satisfaction, Sales, Service Contract Sales, Life & Health Insurance..., Licensed Property &..., Payroll, Sales Operations, Sales Process, Automobile, Automotive, Customer Retention, Negotiation, New Business Development, Sales Management, Team Building

Education
Portland Community College   2012 — 2014
N/A, Finance and Financial Management Services

FX Exam   2012 — 2012
Property and Casualty, Life and Health Insurance License, Insurance, A

Experience
Garlyn Shelton Imports  September 2014 - Present
Garlyn Shelton Imports  December 2007 - October 2014
Lithia Auto Stores   June 1998 - January 2007

Skills
Automotive, Continuous Improvement, Vehicles, Automobile, Parts, Automotive Repair, Logistics, Automotive Aftermarket, Customer Satisfaction, Customer Service, Lean Manufacturing, Manufacturing, Warranty, Brake, Powertrain, Automotive Engineering, Tires, ASE Certified, Suspension, Dealers, Reynolds, Profit, Automotive Parts, Root Cause Analysis, Chassis, Aftersales

Education
Texas State Technical College Waco   1996 — 1998
Certificate, Automotive Technician

Experience
Ecisd  August 2014 - Present
Around the Clock Fitness  February 2008 - Present
Lithia Auto Stores   April 2014 - July 2014

Skills
Sports, Exercise, Management, Sales, Time Management

Education
University of Texas of the Permian Basin   2010 — 2013
BS, Kinesiology and Exercise Science

Odessa College   2008 — 2010

Experience
Lithia Auto Stores   September 2015 - Present
Consultant  March 2011 - August 2015
e-storm international  August 2013 - June 2014
PHD - San Francisco   November 2008 - November 2010
Freestyle Interactive  May 2008 - November 2008
Grey San Francisco  October 2007 - April 2008
e-Storm International  February 2006 - September 2007
e-Storm International  February 2005 - January 2006
e-Storm International  February 2004 - January 2005
e-Storm International  February 2003 - January 2004

Skills
Mobile Marketing, SEM, Integrated Marketing, Social Media Marketing, Analytics, SEO, Account Management, Business, Digital Marketing, Interactive Marketing, DoubleClick, Display Advertising, Rich Media, Social Media Measurement, Media Strategy, Campaign Management, Interactive Advertising, Advertising, Ad Networks, Email Marketing, Direct Marketing, Strategy, Online Marketing, Media Buying, Creative Strategy, Outdoor Advertising, Media Planning, Online Advertising, Advertising Sales, Social Marketing, Google Analytics, Digital Media, Start-ups, New Media, Market Research, comScore, Mobile Advertising, Digital Strategy, Omniture, Lead Generation, Web Analytics, Google Adwords, Ad Serving, Search Advertising, Web Marketing, Behavioral Targeting, B2B, PPC, Direct Response, Affiliate Marketing

Education
Santa Clara University   1995 — 1999
BS in Biology

Experience
Lithia Auto Stores   July 2014 - Present
Westcoast Child Development Group Inc.   2011 - 2013
CBI Consultants   2011 - 2013
The Crisis Intervention and Suicide Prevention Centre of British Columbia (Crisis Centre)   2011 - 2012
Oliver Twist Pub   2010 - 2011
CG MOTORSPORT LTD   2007 - 2010

Skills
Automotive, Mental Health Counseling, Psychological Research, Product Marketing, Sponsorship Relations, Long-term Customer...

Education
University of Oregon   2013 — 2014
Master of Education (M.Ed.), Counseling Psychology, 4.0 GPA

The University of British Columbia   2009 — 2013
Bachelor of Arts (B.A.), Psychology, 3.6 GPA

Western Washington University   2008 — 2009

Experience
PayneWest Insurance  August 2014 - Present
Missoula County Public Schools  November 2013 - June 2014
Missoula County Public Schools  August 2013 - November 2013
Lithia Auto Stores   December 2012 - February 2013
Helena School District  August 2011 - June 2012
Helena School District  June 2009 - December 2011
Marina Cay Resort   June 2011 - August 2011
Hap's Bar   May 2009 - May 2010

Skills
Communication, Competitive, Organized, Accountable, Goal Oriented, Hard Working, Team Oriented, Punctual, Self-Motivated, Team-oriented, Accountability, Lesson Planning, Curriculum Design, Career Counseling, Customer Service, Public Speaking, Teamwork

Education
Carroll College   2006 — 2011
Bachelor of Arts (B.A.), Social Studies for Secondary Education

Experience
Lowe's Home Improvement  June 2007 - Present
J.R. Simplot Company   2005 - 2007
Lithia Auto Stores   2003 - 2005
Lincoln Financial Group  1994 - 2002

Skills
Human Resources, Labor Relations, Interviews, Payroll, Training, Recruiting, Personnel Management, Temporary Placement, New Hire Orientations, Onboarding, Succession Planning, FMLA, Workforce Planning

Education
Colorado State University-Global Campus   2012 — 2015
Master's degree, Organizational Leadership - HR Performance, 3.97 GPA

Boise State University   2002 — 2003
Bachelor of Science (B.S.), HR Management, Graduated with Honors

Utah State University   1992 — 1994
Bachelor's degree, Marketing

Experience
Lithia Auto Stores   January 2014 - Present
Jim Falk's Valley Isle Motors - Maui Hi   October 2010 - December 2013
NOARUS AUTO GROUP   March 1993 - October 2010
Mission Viejo Soccer Club   March 1999 - November 2009

Skills
Automobile, Automotive, Profit, Dealers, Sales Management, Selling, Vehicles, Deal Closure, Tires, Sales, Inventory Management, Reynolds, Sales Operations, Automotive Aftermarket, Dealer Management, Sales Process, Customer Retention, Automotive Sales..., Advertising, Customer Satisfaction, Dealer Operations, Pre-owned, Warranty, Gross Profit, Selling Skills, B2B, Retail, Competitive Analysis, Automotive Repair, Team Building, Business Planning, Pricing, Forecasting, Aftersales, New Business Development, Motivational Speaking, Market Planning, Fleet Management, Dealer Network..., Automotive Parts, Creative Sales, Income Statement, UCS, Finance, ADP, Parts, Service Management, Leadership, P&L

Education
Saddleback College   1982 — 1983
Speech Communication

Mission Viejo High School   1978 — 1982

Experience
Graybar  March 2014 - Present
Pizza Ranch  July 2007 - March 2014
HOM Furniture  February 2004 - July 2007
Lithia Auto Stores   October 2000 - February 2004

Skills
Customer Service, Management, Sales, Schedules, P&L Responsibility, Hiring, Training, Work Ethic, Work Well Independently, Goal Oriented, Leadership, Customer Retention, Sales Operations, Customer Satisfaction, Direct Sales

Education
Northwestern College   1995 — 1996
General Studies

Roosevelt High School Sioux Falls SD   1992 — 1993
High School/Secondary Diplomas and Certificates

Experience
Lithia Auto Stores   April 2015 - Present
Autonation- House of Imports   October 2014 - March 2015
Grossinger Autoplex  April 2014 - August 2014
Elmore Toyota  January 2007 - January 2014

Skills
Automobile, Automotive, Automotive Aftermarket, Customer Retention, Customer Satisfaction, Customer Service, Dealers, Microsoft Office, Profit, Sales Management, Sales Process, Team Building, Vehicles

Education
Menlo College   2004 — 2006
Psychology, Business Administration and Management, General

Moorpark College   1997 — 2000
General

Experience
Brookfield Global Relocation Services  District ManagerFastBreak of Oregon. LLCJuly 2010 - May 2013
Lithia Auto Stores   May 2003 - October 2008

Skills
Management, Business Strategy, Project Management, Accounting, Customer Service, Office Management, Management Consulting, Retail, Profit, Restaurants, Merchandising, Training, Sales

Education
Alaska Pacific University   1981 — 1982
Studies for a Bachelor's Degree, Accounting and Business/Management, 4.0

University of Alaska Anchorage

Experience
Lithia Auto Stores   July 2010 - January 2011
US army  May 2002 - April 2010

Skills
Military Operations, Event Planning, facebook fan page..., mechanics, political campaigns., firearms building, Metal Fabrication

Education
Rogue Community College   2001 — 2001
General Education Degree, GED

Experience
Hamilton Advertising   2014 - Present
Lithia Auto Stores   July 2014 - April 2015
Lithia Motors  September 2007 - July 2014
Erickson Air-Crane, Inc.   June 2004 - August 2007
Home Depot  March 2003 - November 2004
Pizza  July 2001 - March 2003
Michaels Distribution   August 2001 - December 2002
Navarro Door   September 2000 - August 2001

Skills
Advertising, Adobe Creative Suite, Customer Service, Selling, Graphic Design, Training, Social Media Marketing, Social Media, Print Ads, Job Fairs, Marketing, HTML 5, Social Networking, CareerBuilder, Automotive, Customer Relations, Radio Advertising, Internet Radio, Job Postings, Budgets, Customer Satisfaction, Marketing Strategy, Online Advertising, Online Marketing, Brand Development, Project Management, Project Coordination, SEO copywriting, Digital Marketing, Account Management, Online Campaign..., Leadership, Sales Process, Profit, Management, Customer Retention, Sales

Education
Rogue Community College
Associate of Science (A.S.), Digital Graphic Design, 3.0

Rogue Community College   2013 — 2014
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services

Southern Oregon University   2015 — 2016
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services, 3.0

Antelope Valley College   2000 — 2003
Computer Science

Antelope Valley Adult School   1999 — 1999
High School Diploma

Desert Winds High SchoolQuartz   1997 — 1999

Rogue Community College
Associate of Science (A.S.), Management,, Business, Management, Marketing, and Related Support Services, GPA 3.0d

Experience
Asante  February 2014 - Present
Lithia Auto Stores   July 2013 - January 2014
Rogue Federal Credit Union  April 2013 - June 2013
Southern Oregon University  September 2011 - March 2013
Southern Oregon University  June 2012 - September 2012
Brock Coleman Insurance Agency   March 2008 - October 2009
Ted Johnson, District Manager   February 2007 - March 2008
Ameriprise Financial Services, Inc.   September 2006 - November 2006
Brock Coleman Insurance Ageny   September 1995 - August 2006

Skills
Communication, Customer Service, Public Speaking, Training, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Social Media, Teamwork, Management, Compliance, Process Improvement, Account Management, Sales, Presentations, Proofreading, Leadership, Conflict Resolution, Managing Database, Troubleshooting, Needs Analysis, Contractual Agreements, High level of initiative, Collaboration, Adaptability, Relationship Marketing, Time Management, Conceptual Ability, Writing, Professional Ethics, Consultative Sales..., English, Close Attention to..., Organized Multi-tasker, Account Reconciliation, Networking, Onboarding, Office Management, Underwriting, Vendor Management, Career Development, Coaching

Education
Southern Oregon University   2011 — 2013
Bachelor of Science (B.S.), Communication, General, Senior-Graduating March 2013

Rogue Community College   2010 — 2011
Associate of Arts (A.A.), General Studies

Experience
Self Employment  January 2013 - Present
Lithia Auto Stores   May 2015 - September 2015
H&R Block  January 2015 - April 2015
Le Cap St. Martin Disco   July 2013 - June 2014
Crystal Cafè   December 2013 - April 2014
Franklin University Switzerland  2012 - 2013
Self Employment  2012 - 2013
Franklin University Switzerland  June 2012 - August 2012

Skills
Foreign Languages, Typing, Graphic Design, Public Relations, Editing, Social Networking, Proofreading, Research, Facebook, Event Planning, Event Management, PowerPoint, Prezi, Photo Editing, French, Social Media, Public Speaking, Intercultural..., Microsoft Office, International Relations, Italian

Education
Università Cattolica del Sacro Cuore   2015 — 2016
Master’s Degree, Business/Corporate Communications, Master-First Level

Franklin University Switzerland   2010 — 2014
Bachelor's Degree, Italian Studies, French, Psychology, 3.3

Oregon City High School   2006 — 2010
High School, Honor Cord Diploma, 3.6

Experience
Helix Electric  April 2015 - Present
Pro-Tech Painting   October 2013 - April 2015
Lithia Auto Stores   January 2013 - September 2013
Watersafe Swim School   June 2012 - December 2012

Skills
Microsoft Office, Contract Management, Microsoft Excel, Project Planning, Microsoft Word, PowerPoint, Bilingual Education, Time Management, Events Coordination, Administrative..., Invoicing, Data Entry, Scheduling, Customer Service

Education
Citrus College   2010 — 2012
Associate of Science (AS), Business Administration and Management, General

Experience
Lithia Auto Stores   April 2015 - Present
Best Buy  July 2014 - Present
ReferencePro   May 2014 - October 2014
Humanix  February 2014 - May 2014
City South Auto Body   July 2013 - February 2014

Skills
Auto Body, Graphic Design, Retail

Education
Green River Community College   2012 — 2013
Auto Body Tech, Auto Body Tech

Eastern Washington University   2008 — 2011
Visual Communication Design, Design and Visual Communications, General

Experience
Lithia Auto Stores   October 2013 - Present
Catholic Charities Fort Worth  March 2010 - Present

Skills
Nonprofits, Research, Microsoft Word, Microsoft Excel, Leadership Development, Facebook, Outlook, Budgets, Teamwork, Customer Service, Accounting, Social Services, Cultural Diversity, Human Resources, Cultural Sensitivity, PowerPoint, Public Speaking

Education
Tarleton State University   2009 — 2013
Bachelor of Business Administration (BBA), interdisciplinary business

wylie high school   2006 — 2009

Experience
Home  March 2013 - Present
Mobile One LLC   September 2013 - November 2013
UC San Diego  August 2011 - January 2013
Barnes & Noble  October 2009 - May 2010
Lithia Auto Stores   February 2006 - December 2007
Lithia Auto Stores   August 2005 - February 2006

Skills
PowerPoint, Microsoft Word, Teamwork, Research, Communication Skills, Report Writing, Close Attention to..., Paperwork, Sales, Customer Service, Time Management, HTML5, CSS, Python, MySQL, PHP, PhpMyAdmin, Microsoft Excel

Education
California State University, Monterey Bay   2014 — 2015
Computer Science and Information Technology, 3.67

UC San Diego   2010 — 2013
Bachelor's Degree, History

Shasta College   2008 — 2009
General Education

Experience
Lithia Auto Stores   April 2015 - Present
Berkshire Hathaway Automotive  June 2014 - April 2015
Lithia Motors Inc.  March 2008 - May 2014
Lithia Motors Inc.  July 2006 - April 2008
Lithia Motors Inc.  September 2005 - July 2006
KTVB  March 2001 - December 2003
KIDK  1999 - 2000

Skills
Advertising, Management, Customer Satisfaction, Social Networking, Sales, Direct Marketing, Leadership, Marketing, Recruiting, Strategy, Public Relations, CRM, Customer Retention, Automotive, Online Advertising, Marketing Strategy, Email Marketing, Budgets, Sales Process, Sales Operations, New Business Development, Sales Management, Market Planning, Customer Service, Graphic Design, Project Management, Accounting, Video, Lead Generation, Press Releases, Social Media, Teamwork, Integrated Marketing, Profit, Social Media Marketing, Interviews, Human Resources, Digital Marketing, Retail, Account Management, Research

Education
Brigham Young University - Idaho   2003 — 2005
BS, Communications - Public Relations

Ricks College   1995 — 1999
AS, Broadcasting

Experience
Gillman Automotive Group  May 2015 - Present
Lithia Auto Stores   January 2015 - April 2015
West Houston Volkswagen Subaru   May 2012 - December 2014
A&B Audio   September 2010 - April 2011

Skills
Sales, Profit, Microsoft Word, Microsoft Excel, Customer Service, Customer Satisfaction, Automotive, Negotiation, Social Media, Inventory Management, Management, Time Management

Education
University of Houston   2010 — 2013

The University of Texas at San Antonio

St. Petersburg College

Experience
Lithia Auto Stores   October 2012 - Present
Lithia Auto Stores   October 2012 - Present
Lithia Motors  2011 - 2011
San Francisco Giants  May 2009 - November 2010

Skills
Computer Proficiency, 10 Key, Customer Service, Customer Satisfaction, Computers

Education
Spartan College of Aeronautics and Technology   2007 — 2008
Non Destructive Testing Diploma, NDT, 3.9

Experience
Daimler Trucks North America  July 2015 - Present
Lithia Auto Stores   November 2014 - June 2015
Daimler Trucks North America  November 2013 - November 2014
Daimler Trucks North America  May 2012 - November 2013
Washington County  January 2012 - May 2012
Delap LLP  September 2009 - January 2012
McCoy Freightliner, Inc.   February 2000 - September 2009

Skills
Accounting, GAAP, Financial Reporting, Payroll, Bookkeeping, US GAAP, CPA, Internal Controls, Tax Preparation, Corporate Tax, Fixed Assets, Tax, Financial Accounting, Auditing, Financial Statements

Education
Portland State University - School of Business   2005 — 2009
BS, Business Admin: Accounting

Astoria High School   1995 — 1999

Experience
Ellis, Li & McKinstry PLLC   April 2015 - Present
Independent Musical Theater   May 2012 - Present
Lithia Auto Stores   August 2014 - April 2015
eaHELP  August 2012 - December 2012
Freehold Theatre   June 2012 - August 2012
Christian Youth Theater-Van/Port   June 2011 - April 2012
Brandy A Beauchamp Photography   May 2009 - April 2012
Law Office of Christine Garner, PC   August 2009 - March 2011
Christian Youth Theater  March 2009 - October 2009
Rockford First Assembly   May 2006 - May 2007

Skills
Acting, Dance, Dance Education, Teaching Acting, Musical Theatre, Event Planning, Non-profit, Problem Solving, Creative Writing, Digital Photography, Stage, Singing, Drama, Choreography, Event Management, Entrepreneurship, Performing Arts, Arts Administration, Directing, Photoshop, Lightroom, Costume Design, Wedding Photography, Event Photography, Portrait Photography, Fine Art Photography, Non-profits, Stage Management, Nonprofits, Ballet, Theatre, Tap, Shakespeare, Entertainment, Improvisation, Plays, Theatrical Production, Comedy, Physical Theatre, Dramaturgy, Stage Direction, Stage Combat, Set Design, Dialects, Voice Over, Broadway, Playwriting, Film

Education
Shoreline Community College   2012 — 2014
Associate's Degree

New American Theater - YAT Ensemble Training

Global University / Berean SOTB   2003 — 2009
Certificate

District Master's Commission   1998 — 1999
Diploma

Pecatonica High School   1994 — 1998
Diploma

Experience
Uber  March 2015 - Present
World Ventures  December 2013 - January 2015
Lithia Auto Stores   June 2014 - November 2014
D1 Sports Training  March 2014 - May 2014
BBom   June 2012 - July 2012
SCCC Wellness Center   August 2011 - December 2011

Skills
Communication, Computers, Advertising, Marketing, Management, Leadership, promotion, sales, direct sales, Bilingual, Marketing Research, Direct Sales, Team Leadership, Microsoft Office

Education
Concordia University Irvine   2015 — 2016
Master of Business Administration (MBA), Marketing

McMurry University   2012 — 2014
Bachelor of Business Administration (BBA), Marketing, A

University of West Alabama   2012 — 2012
Associate's degree, Marketing, A

Seward County Community College and Area Technical School   2010 — 2012
Associate's degree, Marketing, A

Experience
rogue valley door  July 2013 - Present
Listo Tax Solutions   December 2012 - June 2013
Aaron Anders Physical Therapy   March 2010 - December 2012
The Schwan Food Company  February 2004 - March 2010
Lithia Auto Stores   July 2003 - February 2004

Skills
Inventory Control, Data Entry, Purchasing, Inventory Management, Logistics, Warehousing, Shipping, Continuous Improvement, Customer Service, Lean Manufacturing, Forklift Operator, Manufacturing, Supply Chain, Accounts Receivable, Accounts Payable, Telephone Skills, Quotations, New Business Development

Education
Rogue Community College   2003 — 2005
Associate's degree, Business Administration and Management, General

Rogue River High School   1999 — 2003
High School

Experience
Michael Novak Agency, Inc.   December 2014 - Present
Lithia Auto Stores   July 2014 - December 2014
Zurich Insurance  December 2011 - July 2014
Charles Gabus Ford  July 2005 - October 2011
Moulton Realty   October 2004 - July 2005
Willis Auto Campus  October 2002 - October 2004
Alexander Chevrolet Cadillac   September 2001 - September 2002
Sentry Insurance  April 2000 - September 2001

Skills
Customer Satisfaction, Sales, Customer Service, Automotive, Sales Management, Customer Retention, Team Building, Negotiation, New Business Development, Sales Process, Profit, Account Management, Sales Presentations, Sales Operations, B2B, Microsoft Excel, Management, Leadership, Employee Training, Team Leadership, Data Analysis, Operational Excellence, Social Media Marketing, Marketing, Marketing Strategy

Education
Northern Illinois University   1997 — 1998
Fine Arts

Northwestern College   1996 — 1997
Fine Arts

Experience
Lithia Auto Stores   September 2015 - Present
First2Contact   July 2014 - July 2015
DIRECTV  March 2013 - July 2013
Teleperformance USA  September 2010 - February 2012
The New Frontier/ Club   May 2008 - September 2010
Little Dan's   June 2007 - August 2008

Skills
Customer Service, Customer Acquisition, Critical Thinking, Marketing Management, Marketing Strategy, Motivated self-starter, Always Punctual, Leadership, Time Management, Invoicing, Troubleshooting, Filing, Telephone Skills, People Skills, Microsoft Office, Customer Satisfaction, Fast Learner, Exceptional Listener, Data Entry, Microsoft Excel, Teamwork, Quality Assurance, Phone Etiquette, Marketing Communications, Employee Training, Project Management, Sales Management, Customer Insight, Customer Engagement

Education
Idaho State University   2012 — 2017
General Education

Experience
Lithia Auto Stores   2014 - Present
Lithia Auto Stores   March 2013 - March 2014
OMA-KTM   June 2008 - September 2010

Skills
Accounts Payable, Automobile, Automotive, Customer Satisfaction, Inventory Management, Procurement, Pricing, Purchasing, Vehicles, Account Management, Management, Sales Process, Sales, Team Building, Customer Retention, Customer Service, Sales Management

Education
Portland State University   2000 — 2001

Experience
TMG Northwest   March 2010 - Present
Lithia Auto Stores   August 2006 - July 2008
Gary Smith Honda   August 2003 - June 2006

Skills
Accounting, General Ledger, Financial Reporting, Account Reconciliation, Accounts Payable, Financial Statements, Journal Entries, Accruals, Financial Analysis, Collections, Customer Service, Budgets, Client Relations Skills, Invoicing

Education
Clark College   2008 — 2015
Associate’s Degree, Accounting

Clark College   2008 — 2015
Business Administration and Management, General

Zillah high school
High School

Experience
Lithia Auto Stores   May 2015 - Present
State Farm Insurance  September 2011 - May 2015
Mission Hills Mortgage  June 2011 - April 2012
imortgage  January 2011 - May 2011
Bank of America Home Loans  June 2006 - January 2011

Skills
Mortgage Banking, First Time Home Buyers, Refinance

Education
Shasta College   1991 — 1993

Oregon Institute of Technology   1989 — 1991

Experience
Lithia Auto Stores   February 2015 - Present
JBS USA  May 2014 - February 2015
Acosta Sales & Marketing  April 2012 - May 2014
Ehrlich Nissan & VW   June 2013 - December 2013
Tri-County GM, Inc.   August 2012 - December 2012
Hallmark Cards  July 2011 - August 2012
USDA-APHIS  December 2008 - May 2011
Target  September 2003 - November 2010
Banfield Pet Hospital  January 2006 - September 2006

Skills
Dependable Team Player, Office Administration, Cashiering, Automotive Title Clerk, Internet, Accounts Payable, Microsoft Office, Computers, Automotive Funding..., Data Entry, PBS Automotive Sales..., Customer Service, Multi-line Phone, Supply Ordering, Retail Sales, Photo Processing, Customer Returns, Stocking, Substitute Teaching, USDA, Research, Animal Husbandry, Pets, Petty Cash, Livestock, Swine, Goats, Horses, Poultry, Sheep, Veterinary Assistant, Appointment Scheduling, Organized with Strong..., Organized self-starter

Education
Colorado State University   2008 — 2011
Dual Bachelor of Science (BS), Animal Sciences and Agriculture Business

Aims Community College   2002 — 2008
Associate's Degree, Liberal Arts

Experience
Communications unlocks your niche in the marketplace!   November 2013 - Present
United Parcel Service  December 2014 - June 2015
United Petroleum Transports  August 2014 - November 2014
Lithia Auto Stores   March 2014 - May 2014
John Deere Global Support Group (ISG)   October 2013 - November 2013
Consultant/Self-employed  July 2013 - September 2013
The Des Moines International Airport   February 2003 - July 2013
Metro Arts Alliance (of Des Moines, Iowa)   March 2010 - January 2011
City of Des Moines  September 2001 - January 2003
The Principal Financial Group  1991 - 2001

Skills
Videography, Video Editing, Digital Photography, Photoshop, Offset Printing, Blogging, Broadcast, Newspaper, Newsletters, Video, Journalism, Press Releases, Television, Public Relations, Media Relations, Copywriting, Social Media, Social Media Marketing, Brochures, Adobe Creative Suite, Marketing Communications, Writing, Event Management, Event Planning, Graphic Design, Advertising, Dreamweaver, Promotions, Editing, Brand Development, Web Design, Corporate Communications, Magazines, Layout, Facebook, Publications, Copy Editing, Social Networking, Photography, Video Production, Publicity, Creative Development, Direct Mail, Strategic Communications, Internal Communications, Creative Writing, Web Content, Speech Writing, Integrated Marketing, Community Development

Education
Grand View College   1988 — 1991
B.A., Mass Communications/Marketing

Experience
Lithia Auto Stores   February 2015 - Present
Lithia Auto Stores   July 2011 - Present
Ivey Performance Marketing  March 2009 - April 2010
MTI Merchandising Technologies, Inc   June 2002 - February 2009
Rio  August 2000 - May 2002
ThrustMaster   July 1997 - July 2000
Best Buy  June 1996 - July 1997
Sony Electronics  July 1988 - June 1996

Skills
Merchandising, Business Strategy, Account Management, Consumer Electronics, Retail, Sales Management, New Business Development, Product Development, Product Marketing, Strategic Partnerships, Marketing Strategy, Sales, Strategic Planning, Business Development, Multi-channel Marketing, Product Management, Channel, Marketing, Strategy, Management, Brand Management, Negotiation, Forecasting, Sales Operations, Start-ups, Pricing, Leadership, Competitive Analysis, CRM, Sales Process, Go-to-market Strategy, P&L Management, B2B, Team Leadership

Education
American River College   1980 — 1982
Business

El Camino - Sacramento   1977 — 1979

Experience
Lithia Auto Stores   February 2015 - Present
Lithia Auto Stores   April 2013 - February 2015
Toyota of Gladstone  June 2012 - March 2013
Town & Country Dealerships   November 2011 - June 2012
Pierre Auto Centers   July 2010 - November 2011
Lexus of Bellevue  February 2008 - May 2009
Bill Pierre Dodge   January 2000 - January 2008
Smith Auto Group  January 1988 - January 2000
Kirkland Pontiac-Buick-GMC   January 1998 - December 1999
Ford of Kirkland   January 1995 - January 1998

Skills
Organizational..., Leadership Development, Automotive Sales, Mentoring Of Staff, Process Improvement, Sales Management, Sales Process, Team Building, Dealers, Vehicles, Profit, Automotive, Management, Automobile, Competitive Analysis, Sales, Customer Satisfaction, Sales Operations, Purchasing, Inventory Management, Parts, Negotiation, Leadership, CRM, Customer Retention, Automotive Aftermarket, Marketing, Reynolds, Dealer Management, New Business Development, Pricing, Business Strategy, Selling, Gross Profit, Warranty, Strategic Planning, Recruiting, Automotive Parts, B2B, Fleet Management, Automotive Repair, P&L, Tires, Aftersales

Education
Edmonds Community College   1981 — 1983
Business

Experience
Tricolor Auto Group, LLC  2015 - Present
Main Street Auto Group   April 2009 - January 2015
Lithia Auto Stores   March 2005 - March 2009
Asbury Automotive Group  January 2003 - March 2005
CarMax  1996 - 2003
Chevrolet Dealer   1992 - 1996
Motor Werks of Barrington  1988 - 1992
Gould Electronics  1986 - 1988
Continental Illinois National Bank  1984 - 1986
Citibank  1974 - 1984

Skills
Retail, Automotive, Profit, Sales Management, Customer Retention

Education
Northwestern University - Kellogg School of Management   1972 — 1974
Master of Business Administration (M.B.A.), Finance and International Business, Dean's List Honors, Top 10%, Special Project for Dean Donald Jacobs

Northern Illinois University   1964 — 1968
Bachelor's Degree, Accounting and Taxation

North Park Academy   1961 — 1964
High School, General, Private Academy, Latin Scholar, Oriental Institute Award

Experience
Biosearch Technologies  April 2014 - Present
Biosearch Technologies  June 2013 - Present
Genentech  October 2010 - October 2012
Lithia Auto Stores   January 2007 - May 2008
Sonic Automotive  December 2004 - January 2007
Macy's  March 2003 - December 2004
Nordstrom  February 2002 - March 2003
Albertsons  July 2001 - February 2002
Pankow Builders  January 2001 - July 2001

Skills
Data Entry, Customer Satisfaction, Social Media Marketing, Social Networking, Social Skills, Administrative..., Microsoft Excel, Microsoft Word, Songwriting, Performing Arts, Bookkeeping, Experienced Trainer, Sales Operations, Sales Management, Cashiering, Retail Sales, Receptionist Duties, Project Coordination, Music Production, Financial Analysis, Customer Service..., Personal Finance, Producing, Management, Training, Facebook, Software Documentation, Internet Entrepreneur, Biotechnology, Process Improvement, Internet Explorer, Quality Assurance, Manufacturing, Data Analysis, Social Media, Internet Strategy, Instagram, Telephone Reception, Mac, Finance, Performing, Automotive, Analysis, Start-ups, Project Planning, Sales, Customer Service, Process Scheduler, Leadership, Time Management

Education
Skyline College   2003 — 2004
Studied MIDI, Music Theory and Composition

City College of San Francisco   2001 — 2002
Creative Writing

Experience
Seeking a new career opportunity will relocate   August 2015 - Present
Nissan of Boerne - Serving all of San Antonio, Texas   May 2015 - August 2015
Cameron Chrysler Jeep Dodge Ram   April 2013 - April 2015
Lithia Auto Stores   March 2010 - February 2013
Thompson Country Ford Mercury   2004 - February 2010
Fred Brown Chevrolet Pontiac   2001 - 2003
Bossier Chrysler Jeep Dodge Ram / Bossier-Atkinson Toyota   1996 - 2001
United States Air Force  1993 - 1996

Skills
Automotive, Sales Process, Sales Management, Customer Retention, Team Building, Customer Satisfaction, Sales, New Business Development, Sales Operations, Profit, Vehicles, Negotiation, Leadership, Account Management, Automobile, Marketing Strategy, Marketing, Inventory Management, Automotive Aftermarket, Customer Service, Automotive Finance..., Management, Forecasting, Retail, Advertising, Dealers, Digital Marketing, Marketing Management, Pricing, Purchasing, Market Research, B2B, Operations Management, Parts, Dealer Management, Sales Trainig, Finance, Training, Team Leadership, Market Planning, Product Marketing, CRM, Strategic Planning, Warranty, Business Strategy, Strategy, Throughput, Business Planning, Fixed Ops, Competitive Analysis

Education
Blinn College
Associate's degree, Business, Management, Marketing, and Related Support Services

Service Life & Casualty   1999 — 2000
Course Criteria, Finance and Financial Management Services, Advanced Finance

Service Life and Casualty   2000 — 2001
Course Criteria, Sales Desk Management, Advanced Sales Desk Management

Traevor Technologies LTD   2005 — 2005
Course Criteria, Executive Business Management

Experience
Lithia Auto Stores   March 2012 - Present
Chili's  October 2006 - February 2012
Sonrisas Therapeutic Riding   September 2004 - July 2009

Skills
Customer Service, PowerPoint, Public Speaking, Research, Teaching, Customer Retention, Customer Satisfaction, Inventory Management, Negotiation, Automobile, Automotive, Sales Process, Team Building, Vehicles, Sales Management, Sales Operations

Education
Angelo State University   2004 — 2008
Bachelor's Degree, English Language and Literature, General

Experience
Lithia Auto Stores   June 2015 - Present
Performant Financial Corporation  October 2013 - Present
Performant Financial Corporation  June 2011 - Present
U.S. Department of Education   May 2012 - October 2012

Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Social Media Marketing, Public Speaking, Motivational Speaking, Facebook, Negotiation, Risk Management, Management, Marketing Strategy, Inventory Management, Team Leadership, Sales, Credit, Account Management, Event Management, Nonprofits, Social Media, Insurance, Leadership Development, Public Relations, Market Research, Coaching, Financial Analysis, Customer Satisfaction, Time Management, Strategic Planning, Social Networking, Leadership, Project Planning, Research, Customer Service, Training, Contract Negotiation, Team Building, Advertising, Retail, Marketing, Portfolio Management, Outlook, Business Planning

Education
Rogue Community College   2011 — 2013

Grants Pass High School   2008 — 2010
General diploma, bu

Experience
Lithia Auto Stores   July 2015 - Present
Action Garage Door Company, LLC   January 2015 - July 2015
Bronco Motors Inc.   August 2013 - February 2014
Dutch Bros. Coffee  March 2011 - August 2013

Skills
Recruiting, Human Resources, Leadership, Sales, Business, Marketing, Supply Chain Management, Automotive, Team Building, Team Leadership, Inventory Control, Automotive Restoration, Inventory Management, Customer Satisfaction, Supply Chain Operations, Payroll, Management, Training, Customer Service, Talent Acquisition, Background Checks, Employee Relations, Employee Training, Talent Management

Education
Boise State University   2006 — 2015
Bachelor of Business Administration (BBA), Human Resource Management and General Business. Minor in Marketing

Mountain View High School   2002 — 2006

Experience
Allied-Horizontal Wireline Services  January 2015 - Present
Lithia Auto Stores   April 2015 - June 2015
Trican Well Services  April 2014 - December 2014
Baker Hughes  August 2013 - April 2014
Paragon Roofing, Inc.   February 2011 - February 2013
BW Direct Sales   January 2011 - February 2011
The UPS Store  August 2008 - January 2011

Skills
Project Planning, Microsoft Office, Customer Service, Sales Management, Roofers, Marketing, Microsoft Word, Contract Negotiation, Budgets, Microsoft Excel, PowerPoint, Oil, Team Building, Account Management, Customer Satisfaction, Time Management, Theology, Public Speaking, Marketing Communications, Sales, Negotiation, Petroleum

Education
Collin County Community College   2005 — 2007

Experience
Spring Mobile  June 2015 - Present
T-Mobile  November 2012 - September 2013
Lithia Auto Stores   April 2012 - January 2013

Skills
Sales, Customer Service, Management, Retail, Sales Management, Customer Satisfaction, Leadership, Inventory Management, Team Leadership, Team Building, Sales

Education
Angelo State University   2010 — 2012
Business Administration and Management, General

Duncanville High School   2006 — 2010
High School

Experience
Lithia Auto Stores   June 2015 - Present
Retail Search Group   February 2015 - Present
HMD Resourcing   April 2014 - February 2015
MRINetwork  November 2013 - March 2014
Harry and David Holdings, Inc.   February 2006 - August 2010

Skills
Inventory Management, Retail, Sports, Customer Service, Visual Merchandising, Sales, Microsoft Office, Merchandising, Marketing, Leadership, Technical Recruiting, Renewable Energy, Project Coordination, Management, Project Planning, Team Building, Training

Education
Southern Oregon University   1999 — 2005
Bachelor's degree, Pre-Medicine/Pre-Medical Studies

Experience
Lithia Auto Stores   June 2015 - Present
Richard W Brewster CPA   January 2015 - April 2015
Noah's Ark Early Learning Center   August 2013 - December 2014
Listo Tax Solutions   April 2012 - August 2012

Skills
Organization Skills, Critical Thinking, Community Outreach, Business Intelligence, Computer Proficiency, QuickBooks, Microsoft Office

Education
Southern Oregon University   2013 — 2017
Master of Business Administration (M.B.A.), CPA

Cascade Christian High School   2009 — 2013

Experience
Army National Guard  April 2011 - Present
Lithia Auto Stores   January 2015 - April 2015
Raising Cane's  April 2014 - March 2015
Raising Cane's  January 2013 - April 2014

Skills
Customer Service, Public Relations, Videography, Integrity, Music Production, Video Editing, Web Video, Computer Proficiency, iMovie, Final Cut Studio, Logic Pro, Mac OS X, Media Relations, Visual Arts, Social Media Marketing, Marketing, Team Leadership, Leadership, Microsoft Office, Microsoft Word, Microsoft Excel, Teamwork, Sales, Social Media, Training

Education
Texas A&M University   2010 — 2012

Louisiana State University in Shreveport   2010 — 2010

Experience
Volkswagen of America, Inc  August 2014 - Present
Lithia Auto Stores   August 2014 - Present
Ken Garff Automotive Group  2013 - 2014
Ken Garff Automotive Group  2013 - 2014
Ken Garff Automotive Group  2013 - 2014
Ken Garff Automotive Group  2013 - 2014
Leucadia Financial Corporation   December 2010 - May 2011

Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Social Media, Leadership, Teaching, Team Leadership, Mobile Technology, Information Technology, Computer Hardware, computer software..., Public Speaking, Research, Project Management, Management, Technical Support, Team Building, Training

Education
Brigham Young University - Idaho   2015 — 2020
Bachelor’s Degree, Computer Information Technology

Utah Valley University   2013 — 2014
Information Technology

Experience
MEDVED CHEVROLET  September 2007 - Present
Lithia Auto Stores   January 2005 - August 2007
Medved Autoplex  January 2001 - July 2003

Skills
Automotive, Reynolds, Forecasting, Customer Service, Vehicles, New Business Development, Microsoft Excel, Profit, Inventory Management, Automobile, Budgets, Team Building, Customer Satisfaction, Negotiation, Sales Operations, Customer Retention, Sales Management, Marketing Strategy, Sales Process, ADP/CDK DMS System, Account Management

Education
TCI, Grand Junction   1990 — 1993
Associate's Degree, Accounting and Business/Management

Phoenix College   1980 — 1983
Accounting and Business/Management, 2 yrs required course. Moved to Co. to work with Bill Crouch Honda

Experience
Lithia Auto Stores   February 2015 - Present
U.S. Marine Corps   November 2011 - January 2015
Western Beverage Company, Anheuser-Busch   February 2010 - October 2011
Lava Lanes of Medford   April 2007 - February 2010

Skills
Leadership, Risk Assessment, Quality Assurance, Process Improvement, Professional Development, Team Leadership, Personal Development, Strategic Thinking, Detail oriented, Communication, Proofreading, Microsoft Word, Microsoft Office, PowerPoint, Leadership Development, Microsoft Excel, Social Networking, Business, Military, Merchandising, Sales, Hazardous Waste..., Hazardous Materials..., Supervisory Skills, Military Aviation, Military Experience, Aircraft Maintenance, Military Training, Inventory Control, Security Clearance, Command, DoD, Management, Training, Team Building, Customer Satisfaction, Time Management, Automotive, Budgets, Inventory Management, Strategic Planning

Education
Colorado Technical University
Bachelor's Degree, Business Administration and Management, 3.90 GPA

Colorado Technical University-Online
Associate's Degree, General Studies, 3.88 GPA

Experience
BP  December 2012 - Present
BP  July 2009 - December 2012
Anderson Merchandisers  September 2007 - July 2009
Lithia Auto Stores   December 2005 - September 2007

Skills
Windows, Microsoft Excel, Outlook, Customer Service, Microsoft Office, PowerPoint, Microsoft Word, English, Teaching, Research, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java, Team Building, Project Management, Social Media, Event Planning, Accounting, Teamwork, Sales, Management, Public Relations, Event Management, Procurement, Supply Chain, Logistics, New Business Development, Marketing, Training, Inventory Management, Forecasting, Operations Management, Retail, Project Planning, Change Management, Account Management, Recruiting, Business Strategy, Sales Management, Analysis, Time Management, Marketing Strategy, Customer Satisfaction

Education
University of Houston   2014 — 2016
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services

Arizona State University, W. P. Carey School of Business   2012 — 2013
Professional Certification, Logistics, Materials, and Supply Chain Management

West Texas A&M University   2000 — 2004
Bachelor of Science (BS), Marketing and Public Relations

Amarillo College   2000 — 2001
Associate of Science (A.S.), Business Administration and Management, General, 4.0

Experience
Renton Honda  2010 - Present
Lithia Auto Stores   2002 - 2010

Skills
Sales Management, Automotive, Sales Process, Customer Satisfaction, Automobile, Vehicles, Profit, Customer Retention, Direct Sales, Sales, Account Management, Dealer Management, Dealers, Automotive Aftermarket, Negotiation, Inventory Management, Purchasing, Retail, Business Planning, Team Building, Sales Operations, Customer Service, Warranty

Education
Lane Community College

University of Oregon

Experience
Lithia Auto Stores   November 2011 - Present
Universal Technical Institute  August 2010 - February 2011
Corinthian Colleges  September 2003 - January 2010

Skills
Training, Team Building, Customer Service, Recruiting, Applicant Tracking..., Admissions, Interviews, Sales, Public Speaking, Management, Customer Retention, Leadership, Leadership Development, Resume Writing, Staff Development, Higher Education, Marketing, Career Counseling, Student Affairs

Education
Wyoming Technical Institution   2014 — 2019
AA, Business Managment

Concordia University-Portland   2015 — 2016
BS, Business Administration

Concordia University-Portland   2014 — 2016
Master of Business Administration (MBA), Finance, General

Experience
The Reynolds and Reynolds Company  November 2009 - Present
Katy Volleyball Academy   November 2010 - Present
Douglass Nissan   April 2009 - September 2009
Lithia Auto Stores   October 2008 - April 2009

Skills
Technical Writing, RoboHelp, Technical Documentation, Content Management, Online Help, Software Documentation, Technical Communication, Editing, Copy Editing, Proofreading, Adobe Acrobat, HTML, Web Content, CMS, Content Development, Microsoft Word, Customer Service, Microsoft Office

Education
Texas A&M University   2003 — 2008
B.A., Philosophy, English, Sociology

Experience
M C Painting   April 1978 - Present
Lithia Auto Stores   1998 - 2000

Skills
Strategic Planning, Project Management, Management, Customer Service, New Business Development, Microsoft Office, Business Strategy, Sales, Marketing Strategy, Marketing

Education
Pikes Peak Community College   1981 — 1983
Associate's degree, Electrical/Electronics Maintenance and Repair Technology

Hard Knocks

Experience
Lithia Auto Stores   January 2015 - Present
Lithia Motors  July 2010 - Present
Lithia Motors  December 2008 - June 2010
Lithia Motors  April 2007 - November 2008
Lithia Motors  June 2005 - March 2007
Ernst & Young  October 2004 - May 2005
Ernst & Young  October 2002 - September 2004

Skills
Accounting, Sarbanes-Oxley Act, Financial Reporting, Internal Controls, SEC filings, General Ledger, GAAP, Fixed Assets, Auditing, Consolidation, Accounts Payable, Financial Analysis, Internal Audit, QuickBooks, SEC Filings

Education
Santa Clara University   1998 — 2002

Experience
RoadVantage  March 2015 - Present
Lithia Auto Stores   September 2014 - Present
DCH Auto Group  March 2013 - Present
Summit Automotive Partners  July 2008 - August 2011
AutoNation  January 2003 - July 2008

Skills
Vehicles, Sales Process, Profit, Customer Retention, Automotive, Automotive Aftermarket, Automobile, Sales Management, Customer Satisfaction, Sales Operations, Negotiation, New Business Development, Team Building, Corporate Finance, Parts, Forecasting

Education
Harvard Business School
Master of Business Administration (M.B.A.)

University of Pennsylvania
Bachelor of Arts (B.A.), Sociology

University of Pennsylvania - The Wharton School
Bachelor of Science (B.S.), Economics

Experience
Freelance / Graphic Design Services  January 2014 - Present
Mid Rogue Health Plan / CareSource   July 2014 - August 2014
University of the Arts London  September 2011 - January 2014
Lithia Auto Stores   October 2012 - December 2012
Corporate Executive Board  February 2010 - July 2011
Corporate Executive Board  October 2008 - February 2010
Corporate Executive Board  November 2006 - October 2008
Neiman Marcus  August 2005 - August 2006
Follin, and White Interior Design Corporation   May 2004 - August 2004
Horchow Collections   May 2003 - August 2003

Skills
Leadership, Training, Marketing, Recruiting, Program Management, Project Management, Sales, Newsletters, Analysis, Editing, Account Management, Customer Service, Human Resources, Merchandising, Social Media, Adobe Creative Suite, Onboarding, Networking, Digital Photography, Graphic Design

Education
University of the Arts London   2012 — 2013
Master of Arts (MA), Graphic Design

London College of Printing   2011 — 2012
ABC Diploma, Graphic Design, Pass- Distinction

Sewanee-The University of the South   2001 — 2005
Bachelor of Arts Degree, English

Experience
Lithia Auto Stores   March 2014 - Present
GPI Performance   December 2007 - May 2013
Automobili Lamborghini S.p.A.   January 2007 - December 2008
Rallitek   2005 - 2007
US Navy  2000 - 2005

Skills
Advertising, Brand Development, Sponsorship, Continuous Improvement, Procurement, Operations Management, Logistics, Safety Management..., Process Improvement, Manufacturing, Purchasing, Project Planning, Project Management, Contract Management, Supply Chain Management, Lean Manufacturing, Social Media, Social Media Marketing, Management, Marketing, Leadership, Digital Marketing, Web 2.0, Negotiation

Education
Washington State University

Portland State University

Experience
Daktronics  August 2015 - Present
Daktronics  December 2014 - August 2015
Daktronics  June 2007 - December 2014
Daktronics  February 2007 - June 2007
Daktronics  September 2006 - February 2007
Lithia Auto Stores   May 2006 - September 2006
Wells Fargo  February 2006 - May 2006
Mutual of Omaha  December 2005 - March 2006
Daktronics  November 2002 - December 2005

Skills
Microsoft Office, Glovia, Purchasing, Scheduling, Data Analysis, Kanban, Lean Manufacturing, Process Scheduler, MRP, Project Management, Manufacturing, Management, Process Improvement, Operations Management, Budgets, Team Leadership, Cross-functional Team..., Continuous Improvement, Supply Chain Management

Education
South Dakota State University   2002 — 2006
BS, Psychology

Experience
The Reynolds and Reynolds Company  June 2012 - Present
BMW Fresno   January 2005 - May 2012
Lithia Auto Stores   July 2003 - September 2005
Keyes Automotive Group  August 2001 - May 2003
Enterprise Rent-A-Car  January 2001 - January 2003

Skills
Vehicles, Automobile, Warranty, Automotive, Management, Sales, Software Documentation, Customer Service, Budgets, Maintenance & Repair, Automotive Repair, Automotive Aftermarket, Customer Retention, Fleet Management, Profit, Sales Process, Selling, Customer Satisfaction, Leadership, Sales Management, Team Building, Training

Education
National University   2010 — 2012
Master's degree, Educational & Instructional Technology, 3.8

California State University-Northridge   1998 — 2000
Bachelor of Arts (BA), Video Film Art, 3.2

Experience
Lithia Auto Stores   July 2015 - Present
Lithia Auto Stores   April 2015 - Present
Groppetti Automotive   November 2007 - July 2014

Skills
Team Building, Customer Service, Sales Management, Strategic Planning, Sales, Customer Satisfaction, Marketing Strategy, Automotive, New Business Development, Vehicles, Sales Operations

Education
California Polytechnic State University-San Luis Obispo   1999 — 2004
Bachlor, AGB

Experience
Meineke Car Care Centers, Inc.   2012 - November 2013
Lithia Auto Stores   2006 - 2011

Skills
Automotive, Vehicles, Automobile, Automotive Aftermarket, Parts, Customer Satisfaction, Automotive Repair, Continuous Improvement, Automotive Engineering, Powertrain, Suspension

Education
Fresno City College   2000 — 2001
Vocational Training Certificate - Engine Repair

Experience
Lithia Auto Stores   September 2013 - Present
Lithia Motors  October 2009 - September 2013
Lithia Motors  November 2006 - October 2009
Lithia Motors  April 2003 - November 2006

Skills
Accounting, Employee Benefits, ADP Payroll, Microsoft Excel, Payroll, Employee Relations, Benefits Administration

Education
Southern Oregon University   1999 — 2003
Bachelor's degree, Accounting

Experience
Willis Auto Campus  May 2014 - Present
Lithia Auto Stores   1997 - 2014

Skills
Software Documentation, Warranty, Parts, Manufacturing, Auditing, Automobile, Vehicles, Automotive, Customer Satisfaction, Automotive Aftermarket, Reynolds, Automotive Repair, Customer Retention, Inventory Management, ADP Payroll, Customer Service, Profit, Outlook, Purchasing, Data Entry

Education
Iowa State University   1989 — 1994
Pre-Business and Public Service Administration

Des Moines Area Community College   1988 — 1990
Associate's Degree, General Studies

Hoover High School   1983 — 1987

Experience
Lithia Auto Stores   March 1996 - Present

Skills
Vehicles, Automotive, Profit, Automobile, Customer Satisfaction, Automotive Aftermarket, Parts, Inventory Management, Customer Retention, Dealer Management, Team Building, Dealers, Purchasing, Automotive Repair, Process Improvement, Operations Management

Education
Oregon State University

South Salem High school

Experience
Lithia Auto Stores   June 2015 - Present

Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Sales, Business Science, Strategic Planning, Social Media, Marketing, Teaching, Team Leadership, Team Building, Training, Event Planning, Photoshop, Negotiation, Marketing Strategy, Teamwork, Budgets, English, Business Strategy, New Business Development, Project Planning, Sales Management, Public Relations, Windows, Time Management, Business Development, Event Management, Program Management, Editing, Analysis, Coaching, Outlook, Social Media Marketing, HTML

Education
Rogue Community College   2013 — 2015
Business/Managerial Economics

Experience
Bmw Of Eugene   November 2014 - June 2015
Lithia Auto Stores   April 2014 - November 2014
Kendall Auto Group  February 2012 - April 2014
caveman auto parts and recyclers   November 2006 - July 2008

Education
Rogue Community College   2010 — 2011
BUSINESS ASSISTANT CERTIFICATE, business

International Air and Hospitality Academy   2000 — 2000
AIRLINE OPERATIONS/TRAVEL AND HOSPITALITY CERTIFICATE, airline operations