Experience
Inovalon  January 2015 - Present
ConnectYourCare  2009 - November 2014
CVS Health  February 1999 - January 2002
Magellan Health   May 1994 - February 1999

Skills
Customer Service, Process Improvement, Negotiation, Health Insurance, Employee Benefits, Account Management, Project Management, Relationship Building, Relationship Management, Contract Management, Service Level Management

Education
New Canaan High School

Ohio Wesleyan University
Bachelor of Arts (B.A.), Business Management / Economics

Experience
Magellan Health   March 2013 - Present
Hebrew Health Care  2011 - October 2012
University of Connecticut Health Center  2006 - 2011
Healthy Gears, LLC.   2005 - 2011
Saint Francis Hospital & Medical Center  1999 - 2006
Sharon Health Care Center, Sodexho Marriot   1999 - 2001
The Barton Center for Diabetes Education, Inc.   1998 - 1998
South Windsor Nursing Center   1997 - 1997

Skills
Program Management, Wellness, Project Management, Microsoft Office, Program Evaluation, Strategic Planning &..., Evidence-Based Practices, Clinical Technology, Multi-disciplinary Teams, Budgeting, Forecasting, Patient-Centered Care, Regulatory Compliance, Best Practices, Quantitative Analysis, Innovation Management, Marketing/Outreach, Product Research, Development Lifecycle, Nutrition, Event Planning, Vendor Management, Exercise Physiology

Education
Rensselaer Polytechnic Institute
Executive Masters of Business Administration (EMBA), 3.87

Northeastern University
Master of Science (M.S.), Cardiopulmonary Sciences; Clinical Exercise, 3.952

Saint Joseph College
Bachelor of Science (B.S.), Dietetics and Nutrition with Biology Minor, 3.322

Experience
Magellan Health   December 2014 - Present
Centene Corporation  September 2013 - December 2014
Express Scripts  July 2007 - June 2013
Express Scripts  February 2005 - July 2007
Express Scripts  October 1999 - February 2005
GTE (now Verizon)   1998 - 1998
Lucent Technologies, formerly AT&T Bell Labs   1995 - 1997
Lucent Technologies, formerly AT&T Bell Labs   1993 - 1995

Education
Washington University in St. Louis - Olin Business School   1997 — 1999
MBA, Strategy and Finance

Southern Methodist University   1993 — 1996
MS, Manufacturing Systems Management

Missouri University of Science and Technology, formerly University of Missouri-Rolla   1988 — 1992
BS, Mechanical Engineering, Graduated Magna Cum Laude

Experience
Magellan Behavioral Health  August 2014 - Present
Magellan Health   2014 - Present
MHN Government Services  December 2012 - Present
US Army  July 2008 - May 2011
SolutionPartners Psychotherapeutic, Inc   October 1998 - May 2010

Skills
SolutionFocused Brief..., EMDR Trauma Based..., Cognitive Behavioral..., Addictions Counseling, Marriage and Family..., Forensic Counseling, Prolonged Exposure..., Cognitive Processing..., Ericksonian..., Systemic Marriage and..., Juvenile Offender..., Sexual Offender..., Child and Adolescent..., Combat Trauma Therapies, Sexual Abuse Counseling, Forensic Analysis, Interventions, Psychotherapy, CBT, Trauma, Family Therapy, Adolescents, Therapists, Child Development, EMDR, Program Development, Psychology, Treatment, Crisis Intervention, Mental Health, Group Therapy, Solution Focused, Social Services, Behavioral Health, Mental Health Counseling, Case Managment, Counseling Psychology, Healthcare, Stress Management, Life Transitions, Clinical Supervision, Anger Management, Psychodynamic..., Self-esteem, Grief Counseling, Phobias, Chemical Dependency, Psychological Assessment, Hypnotherapy, Clinical Research

Education
Nova Southeastern University   1993 — 1995
Master, Marriage and Family Therapy, 4.0

Nova University   1991 — 1993
Bachelor of Science (B.S.), Clinical Psychology and Certificate in Substance Abuse Studies

Experience
Magellan Health   February 2012 - October 2014
RCN  January 2006 - October 2011
LAN Solutions  July 2004 - August 2005
KPMG  June 2000 - February 2003
BearingPoint  June 2000 - February 2003
Precise Systems, Inc.   February 1997 - June 2000
GTSI  February 1996 - February 1997
U.S. Government Accountability Office (GAO)   May 1995 - February 1996
AOL  November 1994 - May 1995

Skills
LAN Administrator, Windows XP, Windows 7, Mac & PC platforms, Mac OS, Blackberry, VoIP, iPad Support, Windows Server, Active Directory, Microsoft Office, CompTIA A+, MCSE, Citrix, Citrix XenApp, Citrix XenDesktop, VMware, VMware Workstation, IT Hardware Support, Data Center, Desktop Administration

Education
Computer Learning Center
MCSE, Comptia A+ Certified

Northern Virginia Community College

Experience
Magellan Health   August 2015 - Present
Foundations Recovery Network, Black Bear Lodge   March 2015 - August 2015
Spectrum Health Systems  November 2012 - February 2015
Turning Point, Golden Care, LLC Intensive Outpatient Behavioral Health Program   May 2011 - October 2012
Creative Play Solutions   September 2010 - May 2012
Spectrum Health Systems  November 2010 - May 2011
Avita Community Partners  March 2006 - September 2010
Tri-County Counseling Center  October 1996 - February 2006
Community Counseling Center  1987 - 1996
Mayo Clinic  1981 - 1984

Skills
20+ years of experience..., Proficiency in..., Excellent leadership..., Group Therapy, Family Therapy, Mental Health, Therapists, Social Services, Counseling Psychology, Adolescents, Behavioral Health, Treatment, Grief Counseling, Crisis Intervention, Mental Health Counseling, Chemical Dependency, Clinical Research, Psychotherapy

Education
Southern Illinois University, Edwardsville   1981 — 1989
MFA, Studio Art/Art Therapy

Minnesota State University, Mankato   1974 — 1978
BS, Art Education/Sociology

Good Counsel Academy   1970 — 1974

Experience
Magellan Health   November 2014 - Present
Magellan Health Services  April 2013 - November 2014
Walgreen Family of Companies   January 1995 - April 2013
Walgreen Family of Companies   February 1993 - April 2013
Walgreen Co  February 1993 - April 2013
Walgreen Company  February 1993 - January 1995
Eckerd Drug  June 1990 - February 1993
Eckerd Drug  September 1989 - June 1990

Skills
Pharmacists, Pharmacy Automation, Healthcare, Pharmacy, Pharmacy Benefit..., Prescription, Medicare Part D, Medication Therapy..., Pharmacueticals, Compounding, Certified Immunizer, Diabetes, Mail Order Pharmacy, Community Pharmacy, Specialty Pharmaceutical, Immunization, Clinical Pharmacology, Pharmaceutical Industry

Education
Massachusetts College of Pharmacy and Allied Health Sciences   1984 — 1989
B.S, Pharmacy

Massachusetts College of Pharmacy and Health Sciences
BS Pharmacy, Pharmacy

Experience
Magellan Health   January 2015 - Present
Trainwreck Saloon Inc.   June 2003 - Present
Scrubs & Beyond  June 2011 - January 2015

Skills
Customer Service, Retail, PowerPoint, Leadership, Merchandising, Microsoft Office, Microsoft Word, Inventory Management, Microsoft Excel, Recruiting, Forecasting, Time Management, Public Speaking, Marketing, Event Planning, Sales

Education
Rockhurst University   2007 — 2011
Business Administration, Marketing

Experience
Conifer Health Solutions  January 2015 - Present
Magellan Health   July 2013 - January 2015
CVS Caremark Corporation  September 2012 - July 2013
State of Arizona  2012 - 2012
Franciscan Health System  2010 - 2012
Starbucks  2007 - 2010
Vision Associates  2003 - 2007

Skills
Medicare, Process Improvement, Leadership, Medicare Part D, Policy, Project Management, Health Policy, Program Development, Employee Benefits, Pharmacy Benefit..., Microsoft Excel, Policy Writing, Managed Care, Healthcare, Public Health, Medicaid, Policy Analysis, Account Management, Management, Salesforce.com, HIPAA, Medicare Prescription..., Analysis, Pharmacy, Strategy, Training, Microsoft Office, Data Analysis, Healthcare Industry, Health Insurance, Healthcare Management, Prescription Benefit..., PowerPoint, Microsoft Word, EHR, Hospitals, Microsoft CRM, RxClaim, Strategic Policy..., Corrective Actions, Internal Audit, Quality Auditing, Statutory Compliances, Standards Compliance, Public Speaking

Education
Indiana University Fairbanks School of Public Health
Master of Public Health (M.P.H.), Public Policy Managment

University of Saint Francis
Master of Business Administration (M.B.A.)

Purdue University
Bachelor of Arts (B.A.), Chemistry

Delta High School

Experience
Self-employed  2012 - Present
Green Oaks Psychiatric Hospital  March 2011 - March 2013
Magellan Health   October 2005 - October 2009
Texas Department of Family and Protective Services  December 1999 - August 2008
MHN  April 2003 - October 2005
Juliette Fowler Communities  January 1994 - December 2004
ValueOptions, Inc.®   October 2000 - October 2001
Dallas Children's Advocacy Center  October 1997 - October 2000

Skills
Mental Health, Psychotherapy, Group Therapy, Family Therapy, Adolescents, Psychology, Mental Health Counseling, Crisis Intervention, Treatment, CBT, Counseling Psychology, Community Outreach, Customer Service, Nonprofits, Jungian psychology, Art Therapy, Biofeedback, Play Therapy, Sandplay Therapy

Education
University of West Georgia   1992 — 1993
Master's Degree, Psychology

The University of Dallas   1989 — 1992
Bachelor's Degree, Psychology

Saybrook University
Doctor of Philosophy (Ph.D.), Clinical Psychology and psychophysiology

Experience
Magellan Health   December 2014 - Present
Magellan Health   December 2014 - Present
Magellan Health   May 2014 - December 2014
Target  September 2010 - March 2014
The Paradies Shops  March 2010 - September 2010
C&C Tax Services   December 2009 - March 2010
Regions Financial Corporation  November 2007 - November 2009
Regions Financial Corporation  August 2004 - November 2007

Skills
Management, Sales, Customer Service, Leadership, Recruiting, Human Resources, Access, Customer Experience, Banking, Team Leadership

Education
Mississippi State University   2000 — 2003
Bachelor of Business Administration (BBA), Marketing

Experience
Magellan Health   September 2014 - April 2015
Magellan Health Services  November 2013 - September 2014
Paradise Valley Unified School District  2010 - 2011
The Children's Place  August 2005 - July 2010
Ulta Salon & Cosmetics  September 2001 - December 2002
Lane Bryant  April 2000 - September 2001
Aldo Baldo Ristorante (Big 4 Restaurants)   December 1998 - January 2000
Bicycle Works   February 1989 - March 1998
Stork's Nest   January 1986 - January 1989
Trader Publications  1976 - 1989

Skills
Broad Management..., Easy to Work With, Friendly Personality, Motivated self-starter, Efficient, Highly detail oriented, Accurate, Ability to work without..., Strong Organizational..., Microsoft Office, Customer Service, Driving Results, Photoshop, Microsoft Excel, Data Entry, Merchandising, Team Building, Retail, Management, Process Scheduler, Teaching, PowerPoint, Training, Team Leadership, Account Management, Inventory Control, Leadership, POS, Social Networking, Loss Prevention, Call Centers, Spanish-English, Sales, New Business Development

Education
Paradise Valley Community College   1987 — 1990

Horizon High School   1981 — 1985

Experience
Magellan Health   July 2014 - Present
Magellan Health Services  March 2011 - June 2014
College Hunks Hauling Junk  August 2010 - April 2012
CVS Caremark Corporation  April 2007 - March 2011

Skills
Managed Care, New Business Development, Account Management, Employee Benefits, Selling, Coaching, Sales, Team Building, Process Improvement, Marketing, Insurance, CRM, Sales Management, Customer Service, Healthcare, Contract Negotiation, Sales Operations, Strategic Planning, Sales Presentations, Business Analysis, Data Analysis, Management, Medicare Part D, Analysis, Project Management, Training, Marketing Strategy

Education
Miami University   2003 — 2006
BS, Exercise Science

Experience
Accelerate Health   January 2014 - Present
Magellan Health   May 2012 - November 2013
Vitalus Marketing   June 2010 - April 2012
CVS Health  January 2000 - June 2010
VIP Frozen Foods, Inc.   December 1995 - November 1999
Brothers & Co.   April 1995 - August 1995
A. Brown & Company   October 1993 - April 1995

Skills
Product Marketing, Strategic Planning, Public Relations, Strategy, Product Development, Direct Response, Healthcare, Leadership, Start-ups, Research, Direct Marketing, Marketing Strategy, CRM, Sales, Marketing Communications, Strategic Communications, Market Planning, Marketing Research, Market Research, Competitive Analysis, Management, Marketing, Integrated Marketing, Corporate Communications, Email Marketing, Account Management, Media Relations, Cross-functional Team..., Advertising, Social Media, B2B, Event Management, New Business Development, Creative Direction, Digital Marketing, Press Releases, Product Launch, Team Leadership

Education
Oklahoma Baptist University
BA

Experience
Magellan Health   February 2015 - Present

Skills
Operations Management, Process Improvement, Strategy Development, Managerial Finance, Management, Accounting, Budgets, Project Planning, Financial Analysis, Contract Negotiation, Forecasting, Strategic Planning, Financial Reporting, Leadership, Strategy, Customer Service, Team Building

Education
Maryville University of Saint Louis   1999 — 2001
Master of Business Administration (MBA), emphasis in Accounting

Maryville University of Saint Louis
Bachelor of Science (BS), Accountancy, cum laude

St. Louis Community College
Associate of Arts and Sciences (AAS), Legal Assisting, with Honors

Experience
Magellan Health   June 2015 - Present
Aetna  January 2015 - June 2015
LSU Cardiology New Orleans   August 2014 - January 2015
Outcomes Health Information Solutions, An Altegra Health Company  September 2013 - June 2014
The Baton Rouge Clinic, AMC  August 2000 - July 2007

Skills
Social Services, Case Management, Community Outreach, Mental Health, Home Care, Treatment, Behavioral Health, CPR Certified, Program Development, Elder Care, Nursing, Compassion, Patient Advocacy, Healthcare Management, Healthcare, Patient Safety, Medical-Surgical, Medication..., HIPAA, Patient Education, BLS, EMR, Clinical Research, ACLS, Nursing Education, Medicare, Health Education, Medical Terminology, Medicaid, Palliative Care, Direct Patient Care, Vital Signs, Acute Care, Managed Care, Healthcare Information..., Nursing Care, IV, Wound Care, Prevention, Critical Thinking, Long-term Care, Medicine, Hospitals, Epic Systems, EHR, Inpatient, Disease Management, Quality Improvement, Team Building, Leadership

Education
Southeastern Louisiana University   1991 — 1998
Bachelor of Science (BS), Registered Nursing/Registered Nurse

Southeastern Louisiana University   1991 — 1998
Bachelor of Science in Nursing, Registered Nursing/Registered Nurse

Experience
Magellan Health   November 2014 - Present
Various Companies (Self Employed)   2005 - Present
East West Technology   2000 - 2005
AMI Visions   1999 - 2000
Telcordia Technologies  1998 - 1999
AT&T  1993 - 1998
Envirotech Research   1992 - 1993

Skills
jQuery, JavaScript, C#, .NET, ASP.NET, Visual Studio, XML, XSLT, SQL, Microsoft SQL Server, HTML, CSS, AJAX, jQuery UI, JSON, CVS, Tortoise SVN, Git, Umbraco, XSL, HTML 5, ColdFusion, Web Services

Education
Stevens Institute of Technology   1995 — 1998
MS, Software Engineering

Rutgers University-New Brunswick   1988 — 1992
BA, Computer Science

Experience
Magellan Health   June 2015 - Present
Family and Children's Services of Central Maryland, Inc.   December 2014 - June 2015
BD Health Services   August 2012 - June 2015
Change Health Systems, Inc   December 2013 - November 2014
Mountain Manor Treatment Center  August 2012 - December 2013
Treatment Resources for Youth, Inc   September 2011 - April 2012
Family Therapy Services, Inc   May 2011 - August 2011

Skills
Psychology, Mental Health, Adolescents, Treatment, Groups, Case Management, Community Service, individual counseling, Treatment Planning, Group Therapy, Team-oriented, Cpr Certified, Crisis Intervention, Behavioral Health, Mental Health Counseling, Prevention, Anger Management, Youth Development, CBT, Therapists, Psychological Assessment, SPSS, Co-occurring Disorders, Addiction Recovery, Chemical Dependency, Dual Diagnosis, Customer Service, Conflict Resolution, Social Services, Counseling Psychology, Self-esteem, Substance Use Disorders, Group Work, Substance Abuse..., Life Transitions, Compassion

Education
The Community College of Baltimore County   2012 — 2012
n/a, Alcohol and Drug

Argosy University Washington, DC   2009 — 2012
Master of Arts (M.A.), Community Health Services/Liaison/Counseling, 3.89

Morgan State University   2004 — 2009
Bachelor of Science (B.S.), Psychology

Baltimore City College High School   2000 — 2004
High School Diploma, College Prep

Experience
Magellan Health   June 2014 - Present
Freelance IT Consulting   June 2011 - Present
Wells Fargo Advisors  October 2013 - June 2014
Adaptive Solutions Group  April 2013 - October 2013
Wells Fargo Advisors  October 2012 - April 2013
Savvis  July 2012 - October 2012
Centene Corporation  February 2012 - July 2012
Wells Fargo Advisors  July 2010 - December 2011
TEKsystems  November 2009 - May 2010
Bank of America  November 2009 - May 2010

Skills
SharePoint, Business Analysis, SQL, Visio, Projects, Business Intelligence, Web Services, User Acceptance Testing, Testing, Management, Agile Methodologies, Analysis, Process Improvement, Microsoft SQL Server, Business Process, Data Warehousing, SDLC

Education
Purdue University   1985 — 1988
B.A., Psychology, Computer Science

University of Missouri-Saint Louis   2002 — 2003
Database Technology Certificate

Experience
Wellness Within Reach, LLC.   2014 - Present
Magellan Health   December 2013 - July 2014
Henderson Behavioral Health  June 2012 - July 2013
Henderson Behavioral Health  September 2010 - June 2012
District School Board of Pasco County  2009 - September 2010
Randolph Board of Education  2007 - 2009

Skills
Counseling, Teaching, Writing, Psychology, Research, Program Development, CBT, Behavioral Health, Mental Health Counseling, Counseling Psychology, Psychotherapy, Adolescents, Group Therapy, Mental Health, Social Services, Crisis Intervention, Family Therapy, Play Therapy, Treatment, Post Traumatic Stress, Interventions, Individual Counselling, Therapists, Adolescent Therapy, Grief Counseling, Self-esteem, Parent Education, Solution Focused, Prevention, Anger Management, Stress Management, Case Managment, Motivational..., Life Transitions, Mindfulness, Student Counseling, Child Development, Adjustment Disorders, Treatment of depression, Behavior Modification, Child Therapy, Small Group Counseling, Case Management Services

Education
New York University   2005 — 2007
MA, Counseling

West Chester University of Pennsylvania   2001 — 2005
BA, Psychology

Experience
Magellan Health   September 2014 - Present
Disability Achievement Center   June 2011 - September 2014
Therapeutic Foster Parent   May 2010 - September 2014
HealthStat Rx   June 2008 - January 2011
The Hospice of the Florida Suncoast  1999 - 2008
Center for Comprehensive Services, Inc   August 2005 - June 2006
PEHMS Foster Care   2002 - 2004

Skills
Healthcare, Leadership, Psychology, Behavioral Health, Case Management, Adolescents, Mental Health, Case Managment, Time Management, Social Services, Nonprofits, Community Outreach, Psychotherapy, Program Development, Public Speaking, Treatment, Team Building, Supervisory Skills, Event Planning, Non-profits, Teaching, Customer Service, Software Documentation, Volunteer Management, Conflict Resolution, Mental Health Counseling, Counseling, Coaching, Documentation, Adults, Groups, Criminal Errors in..., Behavior Modification, Health Insurance, Life Skills, Reality Therapy, Communication, Foster Care, spirituality

Education
Southern Illinois University, Carbondale
B.S., Social work, Psychology

Experience
Magellan Health   December 2013 - Present
Magellan Health   October 2012 - December 2013
UVANTA Healthcare  November 2009 - October 2012
SUPERVALU  May 2008 - November 2009
SSM Health Care  October 2005 - May 2008

Skills
Doctor of Pharmacy, Board Certified..., Medication Therapy..., Consulting Experience, Missouri Licensed..., Fellow of the American..., Comprehensive Medical..., OutcomesMTM Personal..., Medication Therapy..., Pharmacists, Oncology, Clinical Pharmacology, Managed Care, Long-term Care, Pharmacy Automation, Pharmacy Benefit..., Certified Immunizer, Community Pharmacy, Disease Management, Healthcare, IV, Pharmacy, Clinical Research, Florida Licensed..., Home Infusion, Utilization Management, Clinical Pharmacy, Patient Counseling, Healthcare Management

Education
St. Louis College of Pharmacy   2002 — 2008
Doctor of Pharmacy (Pharm.D.), Pharmacy

Fulton High School   1998 — 2002
Doctor of Pharmacy (PharmD), Pharmacy

Experience
Magellan Health   November 2008 - Present
Magellan Health   August 2006 - Present
Analysts International  June 2005 - August 2006
City of Cape Girardeu   February 2005 - February 2005
Government E-Management Solutions (GEMS)   August 2000 - January 2005
Gems  1993 - 2004
Systems Consultants  1993 - 2004
Harris Computer   1993 - 2003
Government E-Management Solutions   May 1997 - August 2000
Systems Consultants Inc (SCI)   August 1994 - May 1997

Skills
SDLC, Business Analysis, Requirements Gathering, SQL, Requirements Analysis, Business Requirements, Business Intelligence

Education
Southeast Missouri State University

Experience
Magellan Health   April 2015 - Present
St. Louis County  January 2014 - January 2015
3H Management Consultant Group, LLC   October 2002 - January 2014
HCA  September 2003 - October 2006
MHR International   June 1998 - August 2000

Skills
Government Contracts, Procurement, Supplier Diversity, Business Strategy, Business Planning, Business Management, Contract Negotiation, Change Management, Employee Relations, Government Relations, Healthcare, Logistics, Mentoring, Program Management, Negotiation, Higher Education, Purchasing Management, Strategic Planning, Vendor Management, Compliance, Entrepreneurship..., Management Consulting, Coaching, Leadership Development, Management, Analysis, Purchase Management, Leadership, Strategy, Cross-functional Team..., Project Management, Sourcing, Business Analysis, CRM, Process Improvement, Purchasing, Training, Team Building, Government Procurement, Policy, Human Resources, Software Documentation, Supply Chain, Budgets, Proposal Writing, Talent Acquisition, Business Process, Contract Management, Business Process..., Executive Management

Education
Southeast Missouri State University   1985 — 1989
Business Management

Mississippi Valley State University
Accounting

Normandy

Webster University
Bachelor of Arts, Management

Webster University
Master of Arts, Procurement and Acquisition Management

Experience
Magellan Health   February 2013 - Present
Maritz  July 2013 - February 2014
Express Scripts  February 2009 - June 2013
DoubleClick  December 2007 - July 2008
Autobytel  October 2004 - November 2007

Skills
Account Management, Customer Retention, Business Development, Cross-functional Team..., Sales Operations, Project Management, Manage Client...

Education
Saint Louis University   1998 — 2001
Bachelor of Science (BS), Business Administration and Marketing

MICDS   1994 — 1998

Experience
Magellan Health  

Skills
Training, Sales, Process Improvement, Outlook, Leadership, Health Insurance, Customer Service, Research

Education
University of Missouri-Saint Louis   1975 — 1999
BA, Psychology

Mississippi State University   1972 — 1976
psychology & Spanish

Berkeley Sr. High   1968 — 1971
high school diploma, general

Experience
Rock-Tenn Company  March 2015 - Present
Paint And Kimvas   July 2013 - Present
Paint And Kimvas   July 2013 - November 2014
Magellan Health   September 2012 - March 2013
Caremark Specialty Pharmacy  January 2009 - May 2012
Adecco Temp/ CVS Caremark   January 2008 - November 2008

Skills
Microsoft Excel, Training, Management, Team Building, Program Management, PowerPoint, Leadership, Research, Leadership Development, Marketing

Education
Northern Arizona University   2001 — 2005
Bachelor’s Degree, Community Health Promotions

Holbrook High School   1998 — 2001
High School, Liberal Studies

Experience
Crisis Response Network  December 2013 - Present
PSA Behavioral Health   2011 - 2013
Magellan Health   May 2008 - 2011
Recovery Innovations  March 2003 - April 2008
Periman's Supervisory Care Home   February 1992 - January 2003

Skills
Case Management, Community Outreach, Healthcare, Psychology, Social Services

Education
Phoenix College
Bachelor of Arts (BA), Clinical Psychology

Experience
Magellan Health   August 2013 - Present
Bank of America  January 2010 - August 2013
Cox Communications  October 2008 - January 2010
Beyond Management Inc   May 2007 - January 2010
Fidelity Investments  2006 - 2007
Kforce Consulting  2003 - 2006

Skills
Solaris, Apache, VMware, Virtualization, Servers, Weblogic, Unix, Shell Scripting, WebLogic, Middleware, Java Enterprise Edition, SDLC, Vendor Management, Enterprise Architecture

Education
Rhode Island College   1998 — 2001
BS, Computer Information Systems

Experience
Magellan Health   February 2015 - Present
Summit Health, Inc.   January 2015 - Present
Fresenius Medical Care  September 2014 - Present
Saint Louis University  September 2013 - August 2014
Barnes-Jewish Hospital  April 2012 - September 2013
Saint Louis University  December 2005 - April 2012
DePaul  April 2002 - April 2010

Skills
Healthcare, Microsoft Office, Hospitals, Customer Service, Microsoft Word, Nursing, Epic Systems, IDX, HBOC, Citrix Metaframe, SIS

Education
Maryville University of Saint Louis   2007 — 2011
BSN, Nursing

Saint Louis Community College-Forest Park   1996 — 1999
Certificate of Proficiency, Surgical Technology/Technologist

Experience
Magellan Health   July 2015 - Present
Magellan Health Services  April 2013 - July 2015
Magellan Health Services  2009 - 2013
Magellan Health Services  2007 - 2009
Magellan Health Services  2006 - 2007
ValueOptions  2004 - 2006

Skills
Clinical Supervision, Behavioral Health, Mental Health, Case Managment, Program Development, Adults, Social Services, Adolescents, Community Outreach, Crisis Intervention, Psychology, Healthcare Management, Program Management, Interventions, Clinical Research, Mental Health Counseling, Healthcare, Psychotherapy, Motivational..., Managed Care, Staff Development, Utilization Management, Group Therapy, Medicaid, CBT, Training, Family Therapy, Treatment, Medicare, Program Evaluation, Case Management, Therapists, Counseling Psychology, Google Groups, Crisis, Conflict Resolution, Quality Improvement, Health Policy, Leadership, Stress Management, Child Welfare, Provider Relations, Psychiatry

Education
University of Phoenix   1998 — 2001
MC, Counseling

Northern Arizona University   1992 — 1996
B.S., Psychology, Criminal Justice

Experience
Magellan Health   June 2014 - Present
Out of the Box Counseling and Consulting   April 2002 - Present
Out of The Box Counseling/Consulting   June 1999 - Present
Orlando Psychiatric Associates   November 2013 - February 2014
Health Care Center for the Homeless   April 2007 - November 2012
Hug Me Program   2005 - 2007
Psychological Affilliates   2001 - 2002

Skills
Psychotherapy, Mental Health, Family Therapy, Social Services, Counseling Psychology, Behavioral Health, Treatment, Psychology, Adolescents, Group Therapy, Healthcare, Career Counseling, Training, Crisis Intervention, Motivational..., Therapists, Individual Counselling, Conflict Resolution, Life Transitions, Adolescent Therapy, Stress Management, Case Managment, Program Evaluation, Clinical Supervision, Clinical Research, Mental Health Counseling, Research Projects, Teaching, Community Outreach, Self-esteem, Personal Development, Program Development, Leadership, Case Management, Healthcare Industry, Diversity & Inclusion, Interventions, Anger Management, CBT, Grant Writing, Mindfulness, Psychological Assessment, Psychodynamic..., Workshop Facilitation, Diversity Program..., Image Consulting, Immigration Issues, Cultural Awareness..., Behavioral Health..., Behavioral Health...

Education
Rollins College   2003 — 2003
Master of Arts (MA), Human Resources Management and Services Certificate

Rollins College   1995 — 1999
Master of Arts (MA), Counseling Psychology

Catholic University of Puerto Rico   1975 — 1979
BSN, Bachelor of Science In Nursing, BSN

Experience
Adventist HealthCare  2002 - 2009
Magellan Health   2004 - 2006
Bellevue Hospital Center  2001 - 2002
Selfhelp Community Services  2000 - 2001

Education
New York University   1998 — 2000
Master of Social Work (M.S.W.), Social Work

University of Maryland College Park   1993 — 1997
Bachelor of Arts (B.A.), Psychology

Experience
Magellan Health   October 2014 - Present
HealthFirst of Ohio, Inc.   May 2011 - October 2014
Amerigroup  November 2006 - May 2011
Mercy Health (formerly Catholic Health Partners)   March 1999 - October 2006
Cincinnati Children's Hospital Medical Center  December 1987 - March 1999
United States Air Force  December 1983 - December 1987

Skills
Healthcare, Managed Care, Medicaid, Physician Relations, Healthcare Management, Strategy, Health Policy, Network Development, Provider Relations, Leadership, Physicians, Hospitals, Policy, Performance Improvement, Home Care, Strategic Planning, Process Improvement, Medicare, Management, Healthcare Industry, Quality Improvement, Health Insurance, Contract Negotiation, Business Development, Healthcare Consulting, Team Building, Insurance, Revenue Cycle, Budgets, Executive Management, Patient Safety, Program Management, Disease Management, New Business Development, Credentialing, Cross-functional Team...

Education
Northern Kentucky University   2004 — 2006
Master of Business Administration (MBA), Business and Healthcare Administration

Northern Kentucky University   1988 — 1993
Bachelor of Science (BS), Business Administration and Management, General

Experience
Verisk Health  October 2014 - May 2015
Magellan Health   May 2005 - August 2014
Magellan Health   May 2005 - August 2014
Magellan Health   May 2005 - August 2014
Magellan Health   May 2005 - August 2014
Access Managed Healthcare   January 1999 - June 2005
Chase  January 1995 - January 1999

Skills
Health Care Fraud, Fraud, Informatics, Healthcare, Medicaid, HIPAA, Healthcare Information..., Leadership, Medicare, Health Insurance, Business Analysis, Private Investigations, Managed Care, Analysis, Data Analysis, Health Policy, Management, Insurance, Healthcare Industry, Team Building, Auditing, Clinical Research, Pharmaceutical Industry, Medicaid Managed Care

Education
SUNY Stony Brook   2001 — 2003
Master's Degree, Healthcare Policy and Administration

SUNY Stony Brook   1981 — 1984
Bachelor's Degree, Experimetnal Psychology / Applied Social Research

Experience
Magellan Health   May 2015 - Present
Florida Blue  March 2013 - May 2015
Florida Blue  February 2011 - March 2013
Pines Law Center, PLC LLC   June 2009 - December 2010
Maderas Decorativas, S.A.   September 2006 - June 2009

Skills
Customer Service, Budgets, Microsoft Excel, Microsoft Word, PowerPoint, Photoshop, Microsoft Office, Outlook, Research, English, Windows, Teaching, HTML, Microsoft SQL Server, Team Leadership, Strategic Planning, Process Improvement

Education
Florida International University   2014 — 2015
Master of Business Administration (M.B.A.), Business Administration, Management and Operations, 4.0/4.0

Pontificia Universidad Católica Madre y Maestra   2002 — 2006
Bachelor's Degree, Industrial Engineering, 3.1/4.0

Experience
Magellan Health   September 2014 - Present
CVS Caremark Corporation  April 2012 - June 2014
CVS Caremark Corporation  May 2011 - April 2012
Medix Staffing Solutions  September 2010 - May 2011
United States Postal Service  April 2006 - January 2009
Arizona Public Service (APS)   January 2005 - January 2006

Skills
Quality Assurance, Quality Center, User Acceptance Testing, Pharmaceutical Industry, Test Cases, CMS, Microsoft Applications, 10 Key, Data Entry, Medicare Part D, Medicare Prescription..., Test Planning, QTP, Sop, SDLC, Software Quality..., GMP, Performance Testing, Manual Testing, Business Requirements, Mainframe, Agile & Waterfall..., Medicaid, Software Documentation, Pharmacy Benefit..., Visio, Integration Testing, System Testing, HIPAA, Quality Control, Medicare, Defect Tracking, Quality Auditing, Access, Waterfall, Process Improvement, Data Analysis, Microsoft Excel, Team Building

Education
Rio Salado College   2005 — 2006
Utility Customer Service Certificate, Utility Customer Service

Tolleson Union High School   1999 — 2003

Experience
Magellan Health   December 2014 - Present
Express Scripts  October 2013 - November 2014
Sam's Club Pharmacy  April 2013 - August 2014
Sams Club  April 2004 - September 2012
Allied Waste  January 2007 - April 2011
Gateway Ambulance Service   August 1995 - November 2003
Manchester Police Department  June 1999 - August 2001
Jennings Police Department  November 1997 - June 1999

Skills
Accounts Receivable, Microsoft Excel, Software Documentation, Data Entry, Accounts Payable, Invoicing, Process Scheduler, Outlook, Management, Telephone Skills, Inventory Management, Spreadsheets, Access, Time Management, Supervisory Skills, First Aid

Education
PIMA Medical Institute-Las Vegas, NV   2012 — 2013
License, Pharmacy Technician, Gradutated Magna Cum Laude

Eastern Missouri Police Academy   1996 — 1997
Police Officer

St. Louis Community College   1986 — 1986
EMT, Emergency Medical Services

Experience
Hudson Headwaters Health Network  June 2015 - Present
Independent:  February 2012 - Present
Private  January 2006 - January 2012
Magellan Health   July 2002 - January 2006
Rutland Regional Medical Center  1987 - 1999

Skills
Managed Care, Healthcare Consulting, Strategic Planning, Data Analysis, Competitive Analysis, Public Speaking, Project Management, Cross-functional Team..., Team Building, Business Development, Analysis, Marketing Strategy, Customer Service, Research, Account Management, Process Improvement, Management, Healthcare, Healthcare Industry, Leadership, Strategy, Management Consulting, Healthcare Management, Hospitals, Physicians, Healthcare Information...

Education
Saint Michael's College   1994 — 1998
Masters of Science, Business and marketing

Penn State University   1977 — 1981
BS, Health Administration

Tunkhannock High School

Experience
Magellan Health   January 2015 - Present
Data Concepts  March 2014 - January 2015
LogicSource, Inc.   September 2012 - February 2014
Genworth Financial  May 2012 - September 2012

Skills
JavaScript, Java, CSS, jQuery, MySQL, SQL, HTML, Web Applications, SDLC, AngularJS, GruntJS, Web Design, Web Development, Front-end, Photoshop, Database Design, C++, Windows, Dreamweaver, Android, AJAX, OS X, Software Development, PL/SQL, Programming, WordPress, Jenkins

Education
Pennsylvania State University-Erie Campus   2008 — 2012
B.S., Management Information Systems

Pennsylvania State University-Erie Campus   2008 — 2012
Minor, Computer Science

Experience
Magellan Health   October 2014 - Present
Magellan Health   January 2013 - Present
Magellan Health   December 2011 - Present
Massage Envy  August 2009 - May 2012
Professional Services Group of Central New Jersey   October 2009 - May 2010
Professional Services Group of Somerville   October 2008 - October 2009
Chubb & Son  October 2005 - July 2008
Chubb & Son  January 2004 - October 2005
Chubb & Son  January 2002 - December 2003
Chubb & Son  January 2000 - December 2001

Skills
Performance Management, Succession Planning, Call Center, Product Development, Project Management, Cross-functional Team..., Program Management, Time Management, Business Process..., Team Building, Strategic Planning, Leadership Development, CRM, Leadership, Recruiting, Software Documentation, Management, Call Centers, Customer Service, Coaching, Strategy, Healthcare, Customer Satisfaction, Human Resources, Team Leadership, Analysis, Business Development, Process Improvement, Teamwork, Business Planning, Change Management, Budgets, Insurance, Sales, Vendor Management, Account Management, Operations Management, Employee Benefits, Training, Business Analysis, Risk Management, Organizational..., Employee Relations, Policy, Conflict Resolution, Negotiation, Project Planning, Cold Calling, Access, Outlook

Education
Raritan Valley Community College   2010 — 2011
Certificate, Medical Coding Program

University of Central Missouri   1977 — 1981
BA, Business with minor in Textiles

Experience
Magellan Health   June 2014 - Present
Aetna  August 2010 - June 2014
Intertek  September 2009 - June 2010
The New York Times Company  June 2008 - June 2009
DeVries Public Relations  2007 - 2008
L'Oréal   2007 - 2007
MetLife  2005 - 2006

Skills
Marketing Communications, Digital Media, Digital Marketing, Project Management, Public Relations, Social Media Marketing, Strategy, Email Marketing, Advertising, Social Media, Health Insurance, E-commerce, Integrated Marketing, CRM, Management, Digital Strategy, Leadership, Agile Project Management, SEO, Content Marketing

Education
Northwestern University
Bloomberg Scholar

The University of Connecticut School of Business
Bachelor of Science (B.S.)

Boston University International Programs - London

Experience
Magellan Health   April 2015 - Present
JCS Military Support Services, Inc.   October 2013 - April 2015
Gilead Community Services, Inc.   April 2013 - October 2013
Child and Family Agency  March 2009 - August 2013
The Children's Home of Cromwell   December 2007 - March 2009
Lake Grove   January 2007 - September 2007
Lake Grove   June 2006 - December 2006
Center for International Social Work Studies, University of Connecticut School of Social Work   September 2004 - May 2005
IASSW   September 2004 - May 2005
Jewish Family Services of Greater Hartford   September 2003 - June 2004

Skills
Mental Health Counseling, Policy Analysis, Advocacy, Cross Cultural..., Social Services, Mental Health, Adolescents, Family Therapy, Crisis Intervention, Therapists, TF-CBT, Program Development, Program Evaluation, Community Outreach, Non-profits, Psychotherapy, Psychology

Education
The University of Connecticut   2000 — 2005
Master of Social Work, Policy and Planning

Scripps College   1994 — 1998
Bachelor of Arts, Psychology

School for International Training   1997 — 1997
Semester Abroad, Cameroon

Experience
Magellan Health   September 2012 - Present

Skills
Applicant Tracking..., Onboarding, Workforce Planning, HRIS, Human Resources, Sourcing, Temporary Placement, Vendor Management, PeopleSoft, Leadership, Process Improvement, Leadership Development, Executive Search, Interviews, College Recruiting, Personnel Management, Training, Talent Acquisition, Management, Recruiting

Education
Sacred Heart University
BS

Sacred Heart University
Bachelor's degree Business Administration

Experience
MasterCard  June 2015 - Present
Express Scripts  2008 - June 2015
Express Scripts  2005 - 2008
Express Scripts  2002 - 2005
Magellan Health   2000 - 2002
Magellan Health   1998 - 2000
Spirit of St. Louis Hospital   1997 - 1998

Skills
PBM, Managed Care, Medicare, Pharmaceuticals, Healthcare, Healthcare Information..., Pharmaceutical Sales, Cross-functional Team..., Health Insurance, Strategic Planning, Pharmacy Benefit..., Healthcare Industry, Healthcare Management, Disease Management, Health Care Reform, Process Improvement, Pharmaceutical Industry, Leadership, Account Management, Employee Benefits, Medicare Part D, HIPAA, Medicaid, Oncology, Pharmacy, Benefits Administration, Strategy, Diabetes, Pharmacists, Insurance

Education
Saint Louis University   1998 — 2000
Master of Social Work (M.S.W.), Marriage and Family Therapy/Counseling

University of Missouri-Columbia   1993 — 1996
Bachelor of Arts (B.A.), Psychology

Experience
Magellan Health   May 2015 - Present
Ceridian  August 2013 - May 2015
Magellan Health/NIA   January 2009 - July 2013
WellPoint  August 2007 - January 2009
Anthem  August 2007 - January 2009
Lumenos Inc   2002 - January 2009
WellPoint  2004 - 2006
ValueOptions  1993 - 2002

Skills
Health Insurance, Medicare, Insurance, Healthcare, HIPAA, Employee Benefits, Medicaid, Process Improvement, SharePoint, Human Resources, Account Management, Disease Management, Healthcare Industry, Health Policy, Pharmacy Benefit..., Program Management

Education
Northern Virginia Community College   1990 — 1993

Experience
Magellan Health   January 2015 - Present
Magellan Health Services  February 2007 - December 2014
Magellan Health Services  2001 - 2007

Skills
SQL, Access Database, Microsoft Excel, C#, CSS Javascript, HTML scripting, CSS, ASP.NET, ActionScript, Flash Animation, Web Design, SharePoint Designer, Visio, Software Documentation, Mental Health, Provider Relations, Data Analysis, Disease Management, Medicare, Case Managment, SharePoint, Psychology, Behavioral Health, Healthcare, Healthcare Information..., Access, Medicaid, Utilization Management, Healthcare Management, HIPAA, Managed Care, Motivational..., Databases, Database Administration, System Administration, Process Improvement, Informatics

Education
Saint Louis University   2010 — 2013
Master of Science (MS), Organizational Informatics - Applied Analytics

Saint Louis University   1995 — 1997
Bachelor of Arts (B.A.), Psychology

St. Louis Community College   1988 — 1992
Associate of Science (A.S.), Paralegal

St. Louis Preparatory Seminary North High School   1978 — 1982
High School Diploma

Experience
Magellan Health   February 2015 - Present
Express Scripts  June 2005 - November 2014
UnitedHealth Group  October 2003 - March 2005
Magellan Health   November 1998 - 2003

Skills
Customer Service, Strategic Planning, Account Management, Leadership, Project Management, Team Building, Process Improvement, Healthcare, Cross-functional Team..., Management, Managed Care, Sales, Vendor Management, Program Management, Business Analysis, Program Benefits Manager, Program Implementation, Prescription Benefits...

Education
Southern Illinois University, Edwardsville
Bachelor of Science (BS), Psychology

Experience
Magellan Health   January 2014 - Present
Midwest Care Management Center   May 1993 - January 2014
Integrated Services  January 1995 - January 2004
Merit Behavioral Care Systems   January 1994 - January 1995
Medco Behavioral Care Systems   January 1993 - January 1994
Personal Performance Consultants  January 1993 - January 1993
St. Anthony's Psychiatric Center   January 1990 - January 1993
Provident Counseling  January 1989 - January 1990
Old Spaghetti Factory Restaurant   January 1978 - January 1990
Victim Service Council   January 1986 - January 1989

Skills
Call Center, EAP, Psychotherapy, Training, Group Therapy, Employee Training, Therapists, Human Resources, Recruiting, Clinical Research, Policy, Crisis Intervention, Mental Health, Healthcare, Leadership, Call Centers, Coaching, Behavioral Health, Management, Utilization Management, Social Services, Team Building, Case Management, Family Therapy, Treatment, Managed Care, Program Development, Case Managment, Psychology

Education
Southern Illinois University, Edwardsville   1971 — 1976
BA

University of Missouri
Bachelor of Arts, Psychology; Psychology

Washington University
Master, Social Work; Family Therapy Specialization

Washington University in St. Louis
MSW, Family and Mental Health

Experience
Magellan Health   May 2015 - Present
Magellan Health   April 2012 - April 2015
Magellan Health   October 2009 - March 2012
Magellan Health Services  April 2000 - October 2009
Magellan Health   1997 - 2000
Magellan Health   1995 - 1997

Skills
Leadership Development, Training, Medicaid, Performance Management, Program Development, Talent Management, Succession Planning, Organizational..., Coaching, Team Building, Healthcare, Employee Benefits, Staff Development, Process Improvement, Leadership, Human Resources, Program Management, Onboarding, Employee Relations, Clinical Research, Change Management, Healthcare Management

Education
Southwest Missouri State University   1991 — 1995
Bachelor's degree, Psychology

Experience
Magellan Health   April 2015 - Present
Boys & Girls Club of Las Cruces, NM   January 2007 - Present
La Frontera New Mexico   August 2013 - April 2015
TeamBuilders Counseling Services  December 2010 - August 2013
Family Pride Foundation   June 2007 - December 2010
Mesilla Valley Hospital  2004 - 2007

Skills
Program Development, Psychotherapy, Public Speaking, Community Outreach, Crisis Intervention, Nonprofits, Behavioral Health, Mental Health, Volunteer Management, Mental Health Counseling, Adolescents, Family Therapy, Strategic Planning, Leadership, Social Services, Teaching, Fundraising, Case Managment, Coaching, Public Relations, Youth Development, Treatment, Group Therapy, Grant Writing, Therapists, Child Therapy, Training, CBT, Customer Service

Education
New Mexico State University   2002 — 2004
Masters of Science, Marriage and Family Therapy

New Mexico State University   1995 — 1999
B.S,, Family and Child Science

Experience
Allied Wire & Cable  April 2003 - Present
Ken-Crest Services  March 2002 - April 2003
Magellan Health   January 2001 - March 2002

Skills
Account Management, Salesforce.com, Sales, Cold Calling, Sales Presentations, Selling, Customer Service, Purchasing, Sales Process, Customer Satisfaction, Product Development, Product Marketing, Negotiation, Contract Negotiation, Key Account Management, Sales Operations

Education
Boyertown Area Senior High

Montgomery County Community College

Experience
Magellan Health   March 2015 - Present
Lumara Health  March 2008 - December 2014
KV Pharmaceutical  April 2006 - March 2008
KV Pharmaceutical  May 2004 - April 2006
KV Pharmaceutical  September 2001 - May 2004
KV Pharmaceutical  August 1994 - September 2001

Skills
Pharmaceutical Industry, GMP, Sop, FDA, Validation, CAPA, Change Control, Technology Transfer, Quality System, Cross-functional Team..., Process Improvement, Six Sigma, SOP, Software Documentation, SharePoint, Microsoft Excel, IT Strategy, Computer System..., 21 CFR Part 11

Education
St. Louis Community College   2013 — 2015
Associate of Arts and Sciences (A.A.S.), Business Administration and Management

Experience
Magellan Health   2015 - Present
Buffalo Medical Clinic   2012 - Present
Buffalo Medical Clinic   September 2002 - Present
Allina Health  May 2013 - May 2015
Health Services Management  2001 - 2014
Allina Hospitals & Clinics  2001 - 2002
Buffalo Family Chiropractic   January 1999 - August 2001

Skills
Sports Medicine, Wellness Coaching, Sciatica, Wellness, Healthcare, Chiropractic, Healthcare Management, Nutrition, Clinical Research, Pain Management

Education
University of St. Thomas   2013 — 2014
Chiropractic Leadership Institute

Northwestern Health Sciences University   1995 — 1998
Doctor of Chiropactic, Chiropractic/Acupuncture Certification

Northwestern Health Sciences University   1995 — 1998
BS, Human Biology

St. Olaf College   1990 — 1994
BA, Psychology

Experience
Magellan Health   November 2013 - July 2014
A1 Medical Imaging. A subsidiary of Consolidated Health Care Services (CHS)   January 2013 - October 2013
Concordia Behavioral Health  March 2012 - October 2012
Medlink  January 2004 - February 2012
Health Net Data Link (eHDL)   April 2002 - July 2004
Community Health Purchasing Alliance (CHPA)   January 1998 - January 2002
Physician Corporation of America (PCA)   July 1995 - October 1997
PHYSICIAN CORPORATION OF AMERICA  May 1994 - July 1995
PHYSICIAN CORPORATION OF AMERICA  March 1990 - May 1994

Skills
Managed Care, Healthcare, Medicare, Provider Relations, Medicaid, HMO, PPO, Credentialing, Health Insurance, Hospitals, Employee Benefits, Physicians, Revenue Cycle, Insurance, Network Development, HIPAA, Healthcare Industry, Utilization Management, Healthcare Consulting, Health Policy, Medicare Part D, Accountable Care, Disease Management, Physician Relations, Practice Management, Healthcare Information..., Long-term Care, Healthcare Management, Home Care, Team Building, Claim, Clinical Research, Pharmacy, Medicaid Managed Care, Strategy, Medical Billing, Medicine, Case Managment, Revenue Cycle Management, EHR, Behavioral Health, Workers Compensation, Performance Improvement, Case Management

Education
Mercer University   1988 — 1990
Business Administration

Various Programs
Executive Seminars & Conferences

Experience
Allscripts  August 2012 - December 2014
Allscripts  November 2011 - August 2012
Magellan Health   2011 - 2011
University of Illinois at Chicago  2011 - 2011
Boeing  2006 - 2010
Boeing  2005 - 2006
Boeing  2003 - 2005
Boeing  2000 - 2003
Boeing  1996 - 2000
Boeing  1991 - 1996

Skills
Healthcare, Informatics, Product Management, SDLC, Business Analysis, Requirements Analysis, Quality Assurance, Decision Support, Databases, Analysis, Problem Solving, Strategic Planning, Project Management, Lean Champion, Supply Chain Management, Human Resources, Aerospace, Microsoft Office, Teaching, Pragmatic Marketing..., Healthcare Information..., Program Management, Integration, Process Improvement, Business Intelligence

Education
University of Illinois at Chicago   2010 — 2011
Post-Master's Certificate, Health Informatics

Penn State University   1999 — 2002
MS, Information Science

Penn State University   1984 — 1988
BA, Sociology

Experience
Magellan Health   March 2014 - Present
Magellan Health Services  October 2010 - October 2014
High Focus Centers  November 2009 - October 2010
ValueOptions  August 2007 - September 2009
ValueOptions  November 2003 - August 2007
Catholic Community Services  April 2003 - November 2003
Catholic Community Services  August 2000 - April 2003

Skills
Behavioral Health, Mental Health, Case Managment, Medicaid, Clinical Research, Adolescents, Psychotherapy, Adults, Healthcare Management, Family Therapy, Social Services, Program Development, NCQA, Inpatient, HIPAA, Quality Management, Child Welfare, Therapists, Developmental..., Crisis Intervention, CBT, Training, Nonprofits, Medicare, Quality Improvement, Treatment, Nursing, Interventions, Disease Management, Stress Management, Utilization Management, Grant Writing, Public Health, Clinical Supervision, Mental Health Counseling, Managed Care, Provider Relations, Motivational..., Group Therapy, Policy, Public Speaking, Healthcare Information..., HMO, Psychology, Healthcare Consulting, Program Management, Hospitals, Counseling Psychology, Performance Improvement, Psychological Assessment

Education
Temple University   1995 — 2002
Ph.D., Counseling Psychology

Seton Hall University   1991 — 1993
M.A., Couseling Psychology

Rutgers University-New Brunswick   1986 — 1990
B.A., Psychology

Experience
Magellan Health   February 1995 - Present
Emerson Electric Co.  July 1981 - February 1995

Skills
PCB design, Testing, Electronics, Microsoft SQL Server, Software Documentation, Engineering, Access, Crystal Reports, Troubleshooting, Data Warehousing, Microsoft Excel, Training

Education
St. Louis Community College   1979 — 1981
AAS, Electronics Technology

Experience
Magellan Health   March 2014 - Present
Milford Hospital  September 2013 - March 2014
CVS Health  July 2011 - March 2014
Integrated Universal Healthcare Inc.   July 2006 - October 2009
Neurology Associates, P.A.   July 2005 - May 2006

Skills
Healthcare Management, Healthcare, Clinical Research, Hospitals, Pharmaceutical Industry, Public Health, Customer Service, Healthcare Information..., Medicine, Nursing, Infectious Diseases, Clinical Trials, Medical Education, Patient Safety, Leadership, Teaching, Lifesciences, Molecular Biology, Science, Life Sciences, Managed Care, HIPAA, EMR, Internal Medicine, Research, Quality Management, Specialty Pharmaceutical

Education
University of New Haven   2013 — 2015
Master's degree, Health/Health Care Administration/Management

Saint Matthew's University School of Medicine.   2000 — 2005
Doctor of Medicine (M.D.), Medicine

Southern University and Agricultural and Mechanical College at Baton Rouge   1995 — 1999
Bachelor of Applied Science (B.A.Sc.), Biology/Chemistry

Experience
Magellan Health   January 2013 - Present
WEA Trust  April 2005 - November 2012
Covenant Health Care  March 2000 - March 2005
CNR  January 1998 - January 2000
Plains Health Network   January 1997 - January 1998
Frontline  January 1995 - January 1997
Florida State University  January 1991 - January 1995
Tallahassee Community Hospital  January 1981 - January 1991

Skills
Licensed as a..., Nonprofits, Healthcare, Public Speaking, Strategic Planning, Team Building, Customer Service, Workers Compensation, Policy, Process Improvement

Education
State College of Florida-Manatee-Sarasota   1978 — 1981
Associate's degree, Registered Nursing/Registered Nurse

Experience
Magellan Health   2005 - Present
Express Scripts  2002 - 2004
Fireman's Fund Insurance Company  2000 - 2002
Travelers  1995 - 2000

Skills
Managed Care, Account Management, Customer Service, Microsoft Excel, Insurance, Management, Sales, Human Resources, Program Management, Training, Healthcare, Data Analysis, New Business Development, Finance, Leadership, Process Improvement, Executive Management, Employee Benefits, Analysis, Access, Forecasting, Budgets

Education
Saint Louis University   1991 — 1993
Masters in Health Administration

University of Missouri-Columbia
Bachelor of Science in Business Administration, Business Logistics and Marketing

Experience
Magellan Health   May 2014 - March 2015
Missouri Baptist Hospital  February 2012 - June 2014

Skills
CPR Certified, Hospitals, Patient Education, Patient Safety, Healthcare Management, Clinical studies for..., Team Building, Registered Nurses, Inpatient, BLS, Healthcare, Nursing, Patient Advocacy, Medical-Surgical, Customer Service, Home Care, Orthopedics, Management, HIPAA, Health Education, Medical Terminology, Medication..., EMR, Treatment, Nursing Education, Wound Care, IV

Education
St. Louis Community College   2008 — 2011
Associate Degree, Nursing/Registered Nurse, B

Midwestern State University   1982 — 1987
Bachelors, Political Science and Government

Experience
Magellan Health   2014 - Present
Healthcare Support Staffing  November 2012 - May 2013
Moffitt Cancer Center  January 2010 - July 2012
Freedom Health  October 2007 - January 2010
Housecall Home Health  February 2000 - August 2006
Firemans Fund Insurance Company  March 1994 - December 1999
Tampa General Hospital  January 1987 - December 1993

Skills
Utilization Management, Medical Case Management, Quality Assurance Review, Admission Authorizations, Home Health Care, Medical Disability..., Return to Work..., ICD-9 and CPT medical..., Cardiac OR, Cardiovascular Surgical..., Telemetry Monitoring...

Education
Hillsborough Community College   1985 — 1987
Associates Degree, Nursing Science

Saint Leo University   1979 — 1981
Associates Degree, Liberal Arts and Sciences, General Studies and Humanities

Experience
Magellan Health   November 2013 - Present
Hope Montessori Academy  February 2013 - June 2013
Sam's Club  September 2012 - February 2013
24 Hour Fitness  December 2011 - September 2012

Skills
Customer Service, Customer Satisfaction, Customer Experience, Customer Engagement, Customer Retention, Customer Oriented

Education
Maryville University of Saint Louis   2013 — 2016
Psychology, Psychology

University of Missouri-Columbia   2011 — 2011
Biology/Biological Sciences, General

Marquette High School   2006 — 2010
High School Diploma, Regular/General High School/Secondary Diploma Program

Experience
Magellan Health   March 2014 - Present
US Army  October 2010 - February 2014
Boeing  January 2013 - January 2014

Skills
Security Clearance, Military, Human Resources, Benefits Administration, Recruiting, HRIS, Change Management, Process Improvement, Conflict Resolution, Team Building

Education
McKendree University
Bachelor’s Degree, Human Resources Management/Personnel Administration, General

Experience
Magellan Health   September 2014 - Present
MHN Government Services  February 2014 - August 2014
Self-Employed  September 2012 - February 2014
Pathways Community Mental Health  June 2004 - September 2012
Self-Employed  June 1994 - June 2004
Oregon Research Institute  April 1993 - April 1994
Oregon Research Institute  September 1992 - September 1993
Oregon Social Learning Center  September 1992 - June 1993
Forest View Psychiatric Hospital  April 1991 - June 1992
Seattle Children's  December 1987 - May 1990

Education
Michigan State University   2000 — 2003
Master’s Degree, Social Work

University of Oregon   1984 — 1987
Bachelor’s Degree, Psychology