Mandarin Oriental Hotel Group
Industry: Hotel brand
DescriptionMandarin Oriental Hotel Group, a member of the Jardine Matheson Group, is an international hotel investment and management group with luxury hotels, resorts and residences in Asia, Europe and the Americas. Parent organization: Jardine Matheson Headquarters: Causeway Bay, Hong Kong CEO: James Riley (1 Apr 2016–) Founded: 1963 Number of locations: 31 Subsidiaries: CastaDiva Resort & Spa, The Excelsior, Hong Kong, Mandarin Oriental Kuala Lumpur
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Mandarin Oriental Hotel Group Employees
Mandarin Oriental Hotel Group October 2009 - November 2012
Rosen Hotels- Quality Inn International March 2009 - August 2009
Mandarin Oriental Hotel Group March 2006 - August 2007
Skills
Hospitality Management, Hotels, Hospitality Industry, Food & Beverage, Catering, Pre-opening, Banquets, Rooms Division, Front Office, Restaurants, Menu Development, Tourism, Customer Satisfaction, Hotel Management, Resorts, Micros, Event Planning
Education
University of Central Florida- Rosen College of Hospitality Management 2007 — 2009
Bachelor of Science, Hospitality Management; Sales and Marketing
Miami Dade College 2004 — 2007
Associates Degree, Hospitality Business Management
Sherry Frontenac Hotel Company January 2015 - Present
Benchmark Hospitality International (One Bal Harbor Resort & Spa) November 2012 - 2014
Mandarin Oriental Hotel Group September 2008 - November 2012
The Ritz-Carlton Hotel Company, L.L.C. May 2003 - August 2007
Skills
Pre-opening, Hotels, Resorts, Hotel Management, Hospitality Industry, Hospitality, Hospitality Management, Opening Hotels
Education
Miami Dade College 2004 — 2007
Computer Applications, Computer Support Specialist
AlliedBarton Security Services October 2012 - Present
Leesburg Volunteer Fire Co. January 2009 - Present
Triton Security April 2011 - December 2013
Mandarin Oriental Hotel Group April 2011 - December 2013
Purcellville Vol Fire Comapny April 2011 - December 2013
Dick's Sporting Goods October 2010 - April 2011
Skills
Firefighting, Security, Loss Prevention, Security Management, CCTV, Emergency Services, Fire Safety, Public Safety, Emergency Management, Microsoft Word, PowerPoint, Cpr Certified, Customer Service, Team Leadership, First Aid, Rescue, Hazardous Materials, Disaster Response, NIMS, EMS, Security Operations, Training, Physical Security, Surveillance, Security Training, Corporate Security, Protection, Executive Protection, Fire Suppression Systems, Access Control, Personal Protection, First Responder, AED, Personal Security, Alarm Systems, Preparedness, Fire Protection, Risk Assessment, Microsoft Office, Asset Protection, Vehicle Extrication, Security Awareness, Fire Alarm
Education
Shenandoah University 2006 — 2007
Education
Northern Virginia Community College
Administration of Justice
Four Seasons Resort June 2014 - Present
Mandarin Oriental Hotel Group February 2013 - June 2014
The Ritz-Carlton Hotel Company L.L.C. 2013 - 2013
Double Park February 2006 - June 2012
Skills
Restaurants, Catering, Menu Development, Food & Beverage, Culinary Skills, Fine Dining, Banquets, Restaurant Management, Hospitality, Hospitality Management, Cooking, Cuisine, Banquetes, Elaboración de menús, Restauración...
Education
Le Cordon Bleu College of Culinary Arts-Miami 2012 — 2013
Chef, Cocina y gastronomía, general
Photo Art Academy 2010 — 2011
Fotografo, Fotografía General
Escuela Colombiana de Mercadotecnia 2001 — 2004
Marketing, Marketing
Trump SoHo New York May 2014 - Present
The Standard East Village January 2014 - May 2014
New York University August 2012 - May 2014
Mandarin Oriental Hotel Group February 2013 - November 2013
Hotel Indigo New York City - Chelsea July 2012 - February 2013
Rocco Forte Hotels July 2012 - September 2012
Thomas Keller Restaurant Group May 2011 - October 2011
'21' Club May 2011 - September 2011
Skills
Hospitality, Social Media, Event Planning, Event Management, Hotels, Hospitality Industry, Sales, Resorts, Marketing, Hospitality Management
Education
New York University
B.S., Hotel and Tourism Management
Mandarin Oriental Hotel Group Runner/ ExpeditorDovetail NYCMarch 2013 - August 2013
BLT Steak December 2005 - November 2012
Skills
Hospitality Management, Food & Beverage, Hospitality Industry, Hospitality, Banquets, Hotels, Micros, Restaurants, Hotel Management, Fine Dining, Front Office, Pre-opening, Menu Development, Catering, Restaurant Management, Culinary Skills, Revenue Analysis, Property Management..., Cuisine
Education
Laguardia Community College 2005 — 2008
Associate's degree, Business, Management, Marketing, and Related Support Services
Liquid Art House February 2014 - Present
Season To Taste Catering September 2013 - Present
Mandarin Oriental Hotel Group February 2013 - Present
Abodeon November 2012 - January 2013
Citizen's Band June 2012 - August 2012
Prospect Restaurant May 2011 - June 2012
Taj Hotels Resorts and Palaces February 2011 - May 2011
Straight Wharf Restaurant May 2010 - October 2010
OM Restaurant March 2009 - May 2010
Myers + Chang September 2008 - June 2009
Skills
Grill, Culinary Skills, Menu Development, Fine Dining, Restaurants, Restaurant Management, Food & Beverage, Microsoft Office, Event Planning, Customer Service, Microsoft Excel, Microsoft Word, Social Media, PowerPoint, Social Networking, Facebook, Photoshop, Outlook, Research, Public Speaking
Education
UMass Boston 2002 — 2003
Northeastern University 2000 — 2003
English Major, Philosophy Minor
Highgate Hotels July 2014 - Present
Triumph Hotels April 2006 - August 2013
Mandarin Oriental Hotel Group December 2004 - April 2006
US Coffee June 2000 - August 2002
Skills
Hospitality Industry, Accounts Payable, Accounts Receivable, Hospitality Management, Hotel Management, Revenue Analysis, Micros
Education
New York Institute of Technology-Old Westbury 2000 — 2004
Professional Services, Hospitality Administration/Management
Teavana April 2015 - Present
LOFT Edmonton at ANN INC. July 2014 - April 2015
Burberry canada February 2014 - July 2014
Holt Renfrew May 2011 - February 2014
Shoppers Drug Mart April 2009 - April 2011
Make Up For Ever May 2009 - October 2009
Sears Canada September 2008 - May 2009
Mandarin Oriental Hotel Group June 2006 - April 2008
Skills
Beauty Industry, Customer Service, Retail, Finance, Event Planning, Events Organisation, Strategic Planning, Makeup Artistry, Skin Care Products, Product Knowledge, Retail Sales, Skin Care, Visual Merchandising, Spa, Store Management, Sales
Education
Northern Alberta Institute of Technology 2008 — 2010
Finance
Make Up For Ever Academy, HK 2006 — 2007
Make Up
High school
The Peninsula Hong Kong March 2014 - Present
Trump International Hotel & Tower Chicago March 2013 - February 2014
Mandarin Oriental Hotel Group June 2010 - February 2013
The Peninsula Chicago April 2009 - May 2010
The Peninsula Chicago January 2008 - March 2009
The Peninsula Chicago February 2007 - December 2007
The Peninsula Chicago May 2005 - December 2005
Skills
Hotels, Hospitality, Hotel Management, English, Luxury, Hospitality Management, Micros, Opera, Hospitality Industry, Front Office, Banquets, Customer Satisfaction, Food, Menu Development, Property Management..., MICROS, Food
Education
Michigan State University 2001 — 2006
Bachelor, Hospitality
Globaltex LLC May 2013 - Present
Mandarin Oriental Hotel Group July 2010 - July 2012
The Webster Miami & Caviar Kaspia June 2008 - July 2010
Celebrity Cruises March 2006 - April 2008
Skills
Microsoft Office, Microsoft Works, Wine Pairing, Wine, Hospitality Management, Fine Dining, Restaurants, Wine Tasting, Hospitality, Cooking, Food, Resorts, Cost Control, Customer Satisfaction, Banquets, Menu Development, Food & Beverage, Hotels, Hospitality Industry
Education
Miami Dade College 2010 — 2012
AS, Hospitality Management
LE CORDON BLEU WINE SCHOOL 2008 — 2009
Associate of Science (A.S.), Wine Steward/Sommelier
Turing Hospitality and Management 2001 — 2003
Associate in Arts, Hospitality
Vanderlande Industries April 2014 - Present
Vanderlande Industries March 2012 - Present
Mandarin Oriental Hotel Group February 2011 - October 2011
Skills
Human Resources, Benefits Administration, Research, Legal Research, Legal Assistance, PowerPoint, Public Speaking, Courts, Employment Law, ADP HRB, Microsoft Office, Communication Skills, Microsoft Office 2007, Outlook, Event Planning, Workers' Compensation...
Education
Kennesaw State University
Fourth October 2014 - Present
Adaco December 2013 - October 2014
Adaco January 2013 - December 2013
Adaco March 2012 - January 2013
Noble House Hotels & Resorts November 2006 - February 2012
Mandarin Oriental Hotel Group 2004 - 2006
LaGuardia Airport Marriott 2001 - 2004
New York Marriott Marquis 1999 - 2001
New York Marriott Marquis January 1997 - January 1999
New York Marriott Marquis January 1996 - January 1998
Skills
Hotels, Hospitality Management, Hospitality Industry, Leadership, Micros, Revenue Analysis, Pre-opening, Resorts, Hotel Management, Restaurants, Banquets, Food & Beverage, Hospitality, Cost Control, Cost Management, Financial Reporting, Financial Analysis, Financial Accounting, Union Experience, Budgets, Forecasting, Customer Satisfaction, Training, Property Management..., Opening Hotels, Food, Management, Fine Dining, Catering, Pre-opening experience, Restaurant Management, Revenue Forecasting, Wine, Hiring, Recipes, Payroll, Food Safety, Inventory Management, POS, Employee Training, Banquet Operations, MICROS, Event Management, Menu Development
Education
Windows on the World Wine School 1998 — 1998
New York University 1993 — 1993
Certificate, Sports & Special Event Marketing
Susquehanna University 1989 — 1993
Bachelor of Arts (B.A.), English Literature
Court of Master Sommeliers
Certified Sommelier
W Hotels Ft. Lauderdale August 2012 - Present
Mandarin Oriental Hotel Group April 2010 - August 2011
Loews Miami Beach September 2003 - 2010
Skills
Event Planning, Banquet Operations, Banquets, Catering, Concierge Services, Convention Services, Cost Control, Culinary Skills, Cuisine, Customer Satisfaction, Delphi, Event Management, Food, Food, Fine Dining, Food Safety, Front Office, Food Service, Guest Service Management, Hospitality, Hospitality Industry, Hospitality Management, Hotel Booking, Hotel Management, Hotels, Leadership, Menu Development, Meeting Planning, Lodging, Micros, New Restaurant Openings, Opening Hotels, Pre-opening, Resorts, Restaurants, Revenue Analysis
Education
Miami Dade College 2004 — 2006
AA, Hospitality
Y of Central Maryland April 2013 - Present
Y of Central Maryland November 2012 - April 2013
MINT club spa retreat March 2010 - May 2012
THE pearl at the Ritz Residences January 2008 - November 2008
MINT club spa retreat April 2006 - January 2008
Mandarin Oriental Hotel Group 2004 - 2006
Skills
Health Club Management, Retail Sales, Training, Staff Development, Spa, Leadership Development, Team Building, Community Outreach, Event Management, Public Speaking, Strategic Planning, Wellness, Event Planning, Fundraising, Social Media, Fitness, Leadership, Management, Hospitality, Coaching, Personal Training, Non-profits, Organizational..., Nonprofits, Marketing, Workshop Facilitation, Social Networking
Education
Maryland University of Integrative Health 2005 — 2010
Master of Arts (M.A.), Transformational Leadership and Social Change
University of North Carolina at Chapel Hill 1991 — 1995
Bachelor of Arts (B.A.), Communication Studies
Bonded Networks October 2014 - Present
Larios on the Beach June 2008 - September 2014
Mandarin Oriental Hotel Group May 2006 - June 2008
Skills
Hospitality, Hospitality Management, Customer Service, Hospitality Industry, Event Management, Microsoft Office, Restaurants, Hotels, Social Media, Hotel Management, Food, Food Service, Inventory Management
Education
Miami Springs High 1990 — 1994
Miami Dade College
Associate's degree, General Studies
St. Regis Monarch Beach Resort and Spa September 2015 - Present
Sheraton New orleans October 2014 - Present
Sheraton St Louis City Center Hotel & Suites March 2014 - October 2014
Mandarin Oriental Hotel Group June 2013 - March 2014
Grand Hyatt Kauai Resort & Spa February 2013 - June 2013
Grand Hyatt Kauai Resort & Spa November 2011 - February 2013
Skills
Banquets, Resorts, Hospitality Management, Menu Development, Hotel Management, Hospitality, Food & Beverage, Hotels, Hospitality Industry, Catering, Restaurants, Culinary Skills, Revenue Analysis, Food, Menu Engineering, Bartending, Pre-opening, Micros, Wine, MICROS, Restaurant Management, Fine Dining, Customer Service, Event Management
Education
Miami Dade College
The Beverly Hills Hotel May 2013 - Present
Scarpetta at montage hotel April 2012 - May 2013
Two steak and sushi den November 2009 - March 2013
Ritz Carlton December 2007 - October 2009
Mandarin Oriental Hotel Group March 2007 - December 2007
Restaurant Coi January 2006 - March 2007
Restaurant Budo October 2004 - December 2005
Restaurant frisson January 2004 - October 2004
Restaurant elisabeth-daniel June 2002 - December 2003
Restaurant four square June 2001 - June 2002
Skills
Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Hospitality, Chef, Food, Restaurants
Education
North Carolina State University
The Resort at Pelican Hill September 2014 - Present
Mandarin Oriental Hotel Group September 2011 - January 2014
Mandarin Oriental Hotel Group June 2013 - August 2013
Hilton Buenavista Toledo January 2011 - July 2011
Skills
Hotel Management, Front Office, Hotels, Hospitality Industry, SMS, Microsoft Word, Microsoft Office, Microsoft Excel, HotSOS, Multitasking Skills, Bilingual-English/Spanis..., Customer-focused Service, Internet, Goconcierge, Axxess
Education
Les Roches International School of Hotel Management 2010 — 2011
Postgraduate Diploma in Hotel Management, Hotel Management, 8.6/10
Pitzer College 2006 — 2010
Bachelor's Degree, Double Major in Organizational Studies and Spanish
Mandarin Oriental Hotel Group July 2015 - Present
Kiawah Partners May 2015 - July 2015
Kiawah Island Club June 2014 - May 2015
Kimpton Hotels & Restaurants May 2013 - June 2014
St. Regis Aspen Resort July 2012 - May 2013
Mandarin Oriental Hotel Group October 2010 - July 2012
Castle on the Hudson June 2010 - September 2010
Skills
Fine Dining, Culinary Skills, Menu Development, Cuisine, Food, Restaurants, Cooking, Recipes, Hotels, Menu Costing, Resorts, Culinary Management, Seafood, Sanitation, Pastry, Catering, Banquets
Education
Le Cordon Bleu College of Culinary Arts-Cambridge 2009 — 2010
Associate of Arts and Sciences (AAS), Culinary Arts/Chef Training
Mandarin Oriental Hotel Group December 2013 - Present
British Airways / Cathay Pacific Airways July 2013 - Present
the Quin Hotel (Pre-Opening Team) October 2013 - December 2013
Turkish Airlines January 2013 - July 2013
The Setai Fifth Avenue - A Capella Managed Hotel (Pre-Opening Team) October 2010 - February 2013
Ambac Assurance September 2006 - November 2008
Skills
Hospitality Industry, Hotels, Front Office, Hospitality, Pre-opening, Hotel Booking, Tourism, Customer Satisfaction, Guest Service Management, Micros, Property Management..., Opera, Rooms Division, Customer Service
Education
Kingsborough Community College 2007 — 2010
Associates, Business Administration
John Dewey High School 2003 — 2007
Computer Science Institute
Palms Casino Resort June 2012 - Present
The Cosmopolitan of Las Vegas August 2010 - June 2012
Mandarin Oriental Hotel Group June 2009 - July 2010
Skills
Public Relations, Social Media, Event Management, Event Planning, Social Media Marketing, Hospitality, Hotels, Resorts, Media Relations, Press Releases, Corporate Events, Tourism, Trade Shows
Education
Loyola Marymount University 2003 — 2005
Bachelor of Arts (BA), Political Science and Modern Languages & Literature
Mandalay Bay Resort & Casino January 2013 - Present
Mandalay Bay Resort & Casino October 2011 - Present
Mandarin Oriental Hotel Group October 2009 - September 2011
I.B.E.W. Local 665 July 1999 - October 2009
Skills
Hotels, Supervisory Skills, Cost Control, Facilities Management, Hospitality, Customer Satisfaction, Hotel Management
Education
I.B.E.W. Electrical Apprenticeship 2001 — 2006
Journeyman Electrician Certificate, Electrical
Michigan State University 1996 — 1998
General Studies
BBDO October 2013 - Present
Grey Group December 2011 - October 2013
Universal McCann June 2011 - December 2011
Disney ABC Television Group January 2011 - July 2011
Mandarin Oriental Hotel Group June 2010 - March 2011
Weight Watchers Magazine May 2010 - August 2010
Abercrombie & Fitch September 2009 - June 2010
Tommy Hilfiger January 2009 - May 2009
Skills
Advertising, Email Marketing, Marketing, Public Relations, CRM, Event Planning, Sales, Management, Editing, Microsoft Office, Budgets, Microsoft Excel
Education
Manhattan College 2007 — 2011
BS, Marketing, Communications
CAFETERIA July 2013 - Present
Morgans Hotel Group February 2013 - Present
OFFSITE, LLC NYC February 2013 - Present
Hakkasan NYC February 2012 - Present
Perricones Marketplace November 2011 - December 2011
Darden Restaurants May 2011 - December 2011
Wilhelmina Models September 2010 - February 2011
Mandarin Oriental Hotel Group August 2008 - July 2010
Weight Watchers July 2006 - August 2007
Guess? November 2005 - June 2006
Skills
Facebook, Editing, Social Media, Food & Beverage, Event Planning, Menu Development, Hotels, Customer Service, Advertising, Photoshop
Education
Miami Dade College
Theatre
Caesars Entertainment Corporation November 2014 - Present
Mandarin Oriental Hotel Group June 2014 - September 2014
Wynn Las Vegas July 2012 - June 2014
Wynn Las Vegas December 2008 - July 2012
Planet Hollywood Resort and Casino July 2003 - November 2008
Skills
Hotels, Hospitality, Hospitality Management, Hospitality Industry, Food & Beverage, Resorts, Hotel Management, Pre-opening, Restaurants, Micros, Catering, MICROS, Revenue Analysis, Rooms Division
Education
Northern Arizona University 1994 — 2000
Bachelor of Science, Hospitality Administration/Management
Mandarin Oriental Hotel Group February 2011 - Present
The Westin Diplomat Resort & Spa September 2005 - September 2010
The Westin Detroit August 2002 - September 2005
Illinois Credit Union League September 2001 - August 2002
Skills
Hotels, Event Management, Hospitality Management, Convention Services, Hospitality Industry, Hospitality, Resorts, Meeting Planning, Hotel Management, Food & Beverage, Pre-opening, Catering, Revenue Analysis, Banquets, Front Office
Education
North Central College
Bachelor of Arts (B.A.), Organizational Communication, General
The Little Nell December 2013 - April 2014
InterContinental Hotels Group January 2013 - July 2013
Mandarin Oriental Hotel Group January 2012 - July 2012
Skills
Hotel Management, Hotels, Hospitality Management, Hospitality Industry, Micros, Rooms Division, Front Office, Banquets, Food & Beverage, Resorts, Hospitality, Revenue Analysis, Fine Dining, Restaurants, Opera, Catering, Menu Development, Restaurant Management, Tourism, Culinary Skills, Pre-opening, Wine, Bartending, Food, MICROS
Education
Les Roches International School of Hotel Management 2011 — 2015
Bachelor of Business Administration (BBA), Marketing
Mandarin Oriental Hotel Group October 2012 - May 2015
The Palms Hotel & Spa November 2010 - May 2012
The Palms Hotel & Spa February 2010 - November 2010
Courtyard Marriott at The Dolphin Mall 2008 - 2009
Skills
Hotels, Hospitality Management, Hospitality, Resorts, Front Office, Rooms Division, Hospitality Industry, Tourism, Food & Beverage, Concierge Services, Restaurants, Multilingual, Fine Dining, Opera, Micros, Guest Service Management, Property Management..., Customer Service, Hotel Booking, Corporate Events, Pre-opening, Hotel Management, Opening Hotels, OnQ, Catering, Yield Management, Banquets, Restaurant Management, Pre-opening experience, Convention Services, Revenue Analysis, Leisure, Open Table, Meeting Planning, Reservation, Guest Recovery, Culinary Skills, Spa, Wine, VIP, Menu Development, Food, Training, Luxury, MICROS
Education
International Crew Training 2014 — 2014
STCW 95 Basic Safety Training
University of Geneva 2012 — 2012
French Language and Literature
Miami Dade College 2011 — 2012
French Language and Literature
Univerisity of Puerto Rico in Carolina 2004 — 2007
Bachelor's Degree, Hotel & Restaurant Manager
Univerisdad Autonoma de Barcelona
Mandarin Oriental Hotel Group February 2009 - Present
Mandarin Oriental Hotel Group September 2005 - February 2009
Mandarin Oriental Hotel Group September 2003 - September 2005
Sony Music Entertainment July 2001 - August 2004
Skills
Security, Hotels, Hotel Management, Hospitality Management, Pre-opening, Hospitality Industry, Security Management, Hospitality, Resorts, Physical Security, Security Operations, Corporate Security, Crisis Management, Private Investigations, Executive Protection, Surveillance
Education
Lynn University 1998 — 2000
Business Management
Comfort Keepers June 2015 - Present
Comfort Keepers March 2015 - June 2015
Embers Wood Grill January 2015 - April 2015
Mandarin Oriental Hotel Group January 2014 - February 2015
Mandarin Oriental Hotel Group January 2013 - January 2015
100 Montaditos September 2012 - March 2013
Mandarin Oriental Hotel Group April 2012 - October 2012
Skills
Food & Beverage, Hospitality, Restaurants, Customer Satisfaction, Guest Service Management, Hospitality Management, Restaurant Management, Banquets, Hospitality Industry, Customer Service, Positive Team Player, Micros, Fine Dining, Hotel Management, Resorts, Pre-opening, Enthusiasm to learn, Friendly Personality, Tennis, TIPS Certified, Customer Experience, Spanish-English, Computers, Continuous Improvement, Electric Guitar, Mentoring, Serve Safe Certified, Sales, Sales Management, Employee Training
Education
Miami Dade College 2008 — 2010
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Marriott International January 2014 - Present
Mandarin Oriental Hotel Group May 2011 - February 2014
The Ritz-Carlton Hotel Company LLC October 2009 - May 2011
Marriott International January 2006 - October 2009
Skills
Hotels, Hospitality Industry, Hospitality, Resorts, Food & Beverage, Micros, Pre-opening, Rooms Division, Restaurants, Tourism, Banquets, Hotel Booking, Delphi, Front Office, Meeting Planning, Restaurant Management, Pre-opening experience, Menu Development, Opening Hotels, Customer Service, Sales, Guest Service Management, Banquet Operations, Fine Dining, Leisure, Reservation, Open Table, Opera, Concierge Services, OnQ, Convention Services, Food, Wine
Education
Miami Dade College 2014 — 2016
Bachelor of Applied Science in Supervision and Management, Business, Management, Marketing, and Related Support Services
Miami Dade College 2007 — 2009
Associate of Arts (AA), Hospitality Administration/Management
The Loews Regency Hotel May 2015 - Present
Mandarin Oriental Hotel Group November 2013 - Present
The Tower at The Waldorf=Astoria April 2012 - November 2013
Waldorf Astoria Hotel April 2011 - April 2012
Waldorf Astoria Hotel December 2010 - February 2011
Waldorf Astoria Hotel February 2010 - December 2010
Skills
Customer Service, Front Office, Hospitality, Hospitality Management, Hotel Management, Hotels, Revenue Analysis, Rooms Division, Resorts, Pre-opening, OnQ, Micros, Hospitality Industry
Education
Michigan State University 2005 — 2009
BA, Hospitality Management
The Normandy Hotel September 2015 - Present
The Henley Park Hotel October 2014 - August 2015
Mandarin Oriental Hotel Group July 2013 - October 2014
The Jefferson Hotel Washington DC July 2012 - July 2013
Skills
Hospitality, Food & Beverage, Spanish, Portuguese, Catering, Hotels, Hospitality Management, Customer Service, Event Management, Banquets, Resorts, Hospitality Industry, Hotel Management, MICROS, Menu Development, Restaurants, Fine Dining
Education
UNIBERO 1999 — 2003
Bachelor's degree, Tourism and Travel Services Management
Long Island University, C.W. Post Campus 2001 — 2001
English, English Language and Literature, General
Mandarin Oriental Hotel Group May 2015 - Present
Conrad Miami April 2014 - May 2015
Sheraton Old San Juan Hotel & Casino August 2012 - January 2013
The Richmond Restaurant September 2009 - June 2011
Skills
Food & Beverage, Restaurants, Hospitality Management, Hospitality, Micros, Hospitality Industry, Restaurant Management, Hotel Management, Microsoft Office, Hotels, Event Planning, Customer Service, Front Office, Teamwork, Microsoft Excel, Resorts, Fine Dining, English, Banquets, Culinary Skills, Catering, Sanitation
Education
Northwood University - Switzerland 2013 — 2014
Bachelor's Degree, Hospitality Administration/Management
Hotel Institute Montreux 2012 — 2013
Swiss Higher Diploma of Hospitality, Hotel, Motel, and Restaurant Management
Le Cordon Bleu College of Culinary Arts-Las Vegas 2008 — 2009
Associate of Science (AS), Culinary Arts/Chef Training
Colegio Bolivar 2006 — 2008
HS Degree, High School/Secondary Diplomas and Certificates
Accommodations Plus International March 2015 - Present
Compass Group/FLIK @ Allianz Global Investors November 2014 - Present
Mandarin Oriental Hotel Group September 2014 - November 2014
Travel Planners October 2011 - November 2013
New York Palace July 2010 - October 2011
New York Palace May 2007 - July 2010
New York Palace January 2006 - May 2007
New York Palace March 2004 - January 2006
Millennium Broadway Hotel June 2002 - August 2003
GrayLine New York Sightseeing April 2000 - June 2003
Skills
Fluent in Spanish, Food & Beverage, Hospitality Management, Hotels, Hotel Management, Hospitality, Hospitality Industry, Sales, Customer Service, Tourism, Front Office, Revenue Analysis
Education
LaGuardia Community College 1998 — 2000
AAS, Travel and Tourism
Mandarin Oriental Hotel Group March 2014 - Present
Mandarin Oriental Hotel Group June 2013 - Present
Morgans Hotel Group April 2010 - February 2013
Mayfair Hotel and Spa 2009 - 2010
Education
Miami Dade College
Associates in Science
Royal Sonesta Harbor Court Baltimore November 2014 - Present
Hilton Miami Downtown July 2014 - October 2014
Walt Disney World August 2010 - July 2014
Walt Disney World January 2010 - August 2010
The Walt Disney Company January 2009 - May 2009
Mandarin Oriental Hotel Group April 2007 - October 2007
The Leading Hotels of the World September 2006 - December 2006
Skills
Event Planning, Event Management, Hospitality, Special Events, Customer Service, Leadership, Hospitality Management, Process Scheduler, Hospitality Industry, Contract Negotiation, Hotels, Catering, Restaurants, Convention Services, Resorts, Food & Beverage, Corporate Events, Trade Shows, Meeting Planning, Banquets, Hotel Management, Tourism, Disney, Front Office, Guest Service Management, Menu Development, Micros, OnQ, Parties, Property Management..., Restaurant Management, Revenue Analysis, Rooms Division, Wedding Planning, Yield Management
Education
Stetson University 2012 — 2014
Master of Business Administration (M.B.A.), Executive MBA
New York University 2005 — 2009
Hotel & Tourism Management, Tourism Planning
Todd English PUB 2010 - 2011
Mandarin Oriental Hotel Group 2009 - 2010
Trump International 2008 - 2010
The Venetian and Palazzo Casino Hotel Resort 2006 - 2008
Levy Restaurants Ford Field 2006 - 2006
Skills
Customer Service, Food & Beverage, Guest Service, Hospitality Management, Hotels, Banquets, Menu Development, Hospitality, Restaurants, Gaming, Culinary, Hospitality Industry, Wine, Food Service, Food, Cost Control, Special Events, Pre-opening, Resorts, Hotel Management, Guest Satisfaction, Event Management, Budgeting, Customer Relations, Revenue Management, Fine Dining, Restaurant Management, Team Building, Hiring, Inventory Management, Purchasing, Operations Management, Staff Training, Scheduling, Problem Solving, Teamwork, Front Office, Forecasting, Event Planning, Training, Sales, Catering
Education
Michigan State University
Bachelor of Arts Degree, Hospitality Business
CZERLONKA event design and management July 2011 - Present
Mandarin Oriental Hotel Group October 2013 - August 2015
The Waikiki EDITION October 2009 - July 2011
The Ritz-Carlton, Marina del Rey July 2007 - October 2009
The Ritz-Carlton, Huntington Hotel & Spa 2005 - 2007
The Ritz-Carlton, Hotels of Boston 2003 - 2005
The Boston Harbor hotel 2001 - 2003
Navy Pier 1997 - 2001
Skills
Event Management, Private Events, Corporate Events, Weddings, Fashion Shows, Opening Hotels, Meeting Planning, Hospitality Management, Hospitality Industry, Hotels, Resorts, Hospitality, Hotel Management, Convention Services, Event Planning, Restaurants, Tourism, Wedding Planning, Pre-opening, Catering, Food & Beverage, Revenue Analysis, Banquets, Trade Shows, Wine, Incentives, Menu Development, Parties, Coordinating Events, Hotel Booking, Live Events, Galas, Luxury, Dinners, Incentive Travel, Fine Dining, Yield Management, Food, Business Travel, Travel Management, Leisure, Restaurant Management, Culinary Skills, Cuisine, Front Office
Education
New York Institute of Technology-Old Westbury 1987 — 1991
BA, Advertising
JG Black Book November 2014 - Present
JG Black Book June 2011 - November 2014
Mandarin Oriental Hotel Group December 2007 - February 2011
Mandarin Oriental Hotel Group September 2003 - December 2007
Park Hyatt January 2000 - September 2003
Skills
Resorts, Hotels, Hospitality, Sales, Luxury, Hospitality Industry, Leisure, Revenue Analysis, Tourism, Hotel Management, Hospitality Management, Food & Beverage, Yield Management, Leisure Travel
Education
Michigan State University 1995 — 1999
BA
Mandarin Oriental Hotel Group May 2012 - Present
Skills
Project Coordination
Education
chattahoochee techinical college 2012 — 2013
airconditioning technology, diploma
Lagos State University 2002 — 2006
Economics
Salamander Hotels & Resorts April 2011 - Present
Rosewood Hotels May 2008 - December 2010
Sonesta Resorts St. Maarten December 2005 - May 2008
Mandarin Oriental Hotel Group September 2001 - December 2005
Fairmont Hotels & Resorts 1997 - 2001
Skills
Hospitality Industry, Resorts, Sales Management, Hospitality, Public Relations, Hotels, Marketing, Sales, Leadership, Tourism, Hospitality Management, Social Media, Leisure, Pre-opening, Food & Beverage
Education
Lake Forest College 1986 — 1990
Bachelor of Arts, English Literature/Art History
Mandarin Oriental Hotel Group April 2012 - Present
Mandarin Oriental Hotel Group April 2012 - Present
Nancy's Delights November 2010 - January 2013
Femwell Group Health March 2011 - April 2012
Skills
Culinary, Cooking, Catering, Spanish, English, Cuisine, Gourmet, Food Service, Microsoft Office, Pastry, Food Industry, Cakes, Food Safety, Culinary Skills, Chef, Baking, Customer Service, Budgets, Hospitality, Hotels, Team Building, Strategic Planning
Education
Le Cordon Bleu Culinary College 2007 — 2009
Assoc. in Science, Culinary Arts
Technical Career Institute 2000 — 2002
Medical Assisting Diploma, Medical Assisting, Phlebotomy, EKG Tech, Pharmacy, Medical Terminology, Medical Billing and Coding.
Miami Dade College 1997 — 1999
Psycology, Computer Programming
Zipcar February 2013 - Present
24 Hour Fitness July 2012 - February 2013
Town Sports International August 2010 - July 2012
Town Sports International 2007 - 2010
Town Sports International 2006 - 2007
Mandarin Oriental Hotel Group 2005 - 2006
Mandarin Oriental Hotel Group 2004 - 2006
Westin Hotels & Resorts 2002 - 2004
The St. Regis Hotel New York 2000 - 2002
Marriott Hotels 1997 - 2000
Skills
Hotels, Hospitality Management, Hotel Management, Hospitality Industry, Food & Beverage, Leadership, Hospitality
Education
New York Institute of Technology 1996 — 2000
Bachleors Degree, Hospitality Management
Confidential March 2014 - Present
Confidential (In stealth mode) June 2013 - March 2014
Payards patisserie and bistro March 2010 - June 2013
Mandarin Oriental Hotel Group May 2011 - October 2012
Sugar Factory LLC. February 2011 - April 2011
Montage Hotels & Resorts February 2010 - October 2010
SLS February 2010 - October 2010
Skills
Cooking, Food Service, Baking, Research, Event Management, Culinary Skills, Restaurants, Food, Marketing, Food, Outlook, Food Preparation, Food Safety, Restaurant Management, QuickBooks, Pastry, Recipes, Menu Development, Chocolate, Bakery, Recipe Testing, Culinary Management, Chef, Food Quality, Menu Engineering, Bread, Food Cost Management, HACCP, Serve Safe Certified, ServSafe, Desserts, Pre-opening, Confectionery, Labor Control, Fine Dining, Menu Costing, New Restaurant Openings, Micros, Gourmet, Sanitation, Catering
Education
Le Cordon Bleu, Pasadena 2009 — 2010
Associate's degree, Patisserie and Baking
Le Cordon Bleu College of Culinary Arts-Pasadena 2007 — 2010
Associate of Arts (AA), Patisserie and Baking
Mandarin Oriental Hotel Group June 2015 - Present
Mandarin Oriental Hotel Group August 2014 - June 2015
Acqualina Resort and Spa May 2013 - August 2014
Jim McLean Golf School Doral May 2012 - December 2012
Royal Caribbean Cruises, Ltd. June 2008 - February 2012
Skills
Hotels, Hospitality, Revenue Analysis, Hospitality Industry, Tourism, Hotel Management, Hospitality Management, Resorts, Front Office, Hotel Booking, Pre-opening, Micros, Food & Beverage, Travel Management, Leisure
Education
Miami Dade College
Nobu Hospitality September 2015 - Present
Mandarin Oriental Hotel Group March 2014 - September 2015
Mandarin Oriental Hotel Group November 2013 - March 2014
Mandarin Oriental Hotel Group July 2012 - November 2013
Mandarin Oriental Hotel Group September 2011 - July 2012
Skills
Front Office, Hotels, Hospitality Industry, Training, Food & Beverage, Human Resources, Hospitality Management, Hospitality, Rooms Division, Hotel Management, Property Management..., Event Management
Education
Loyola Marymount University
Bachelor of Arts (B.A.), Theatre/Theatre Arts Management
Punahou School
Privé Lifestyles Luxury Travel Solutions 2013 - Present
Fischer Travel Enterprises 2004 - 2013
Mandarin Oriental Hotel Group 2003 - 2004
Four Seasons Hotels and Resorts 2000 - 2002
Skills
Hospitality Industry, Hospitality Management, Sales, Restaurant Management, Event Management, Microsoft Office, Pre-opening, Opening Hotels, Team Building, Customer Satisfaction, Management, Marketing, Event Planning, Strategic Planning, Hotels, Corporate Events, Yield Management, Luxury, Rooms Division, Operations Management, Hotel Booking, Property Management..., Hospitality, Resorts, Fine Dining, Customer Service, Marketing Strategy, Concierge Services, Restaurants, Meeting Planning, Guest Service Management, Revenue Analysis, Menu Development, Hotel Management, Sales Management, Food & Beverage, Tourism, Leisure, Banquets, Spa, Food
Education
New York University 2000 — 2004
Bachelor's Degrees in Hotel and Tourism Management
Portsmouth Abbey School
Acquire Media March 2011 - Present
Continental Guest Services January 2006 - Present
Belvedere Hotel 2006 - 2014
Belvedere Hotel 2006 - 2014
Mandarin Oriental Hotel Group 1998 - 2005
Skills
Hotels, Hospitality, Revenue Analysis, Customer Service, Tourism, Rooms Division, Hospitality Industry, Time Management, Hospitality Management, Training, Sales, Concierge Services, Social Networking, Management, Public Relations, Resorts, Event Planning, Restaurants, Guest Service Management, Opera, Customer Satisfaction
Education
Michigan State University 1993 — 1995
Bronx Science 1989 — 1993
NY State Regents Diploma
Park Towers at Hughes Center January 2015 - Present
Mandarin Oriental Hotel Group July 2012 - January 2015
Keller Williams Realty February 2010 - July 2012
Help U Sell Real Estate February 2002 - February 2010
Southern Nevada Marketing Alliance January 2004 - January 2006
Skills
Coaching, Business Development, Leadership, Real Estate, Property Management, Employee Training, Operations Management, Business Operations, Sales Operations, Sales Presentations, Market Analysis, Leadership Development, Team Leadership, Innovator, Marketing, Management, Training, Team Building, Customer Service, Contract Negotiation, Sales, Budgets, Business Planning, Selling, Analysis, Negotiation, Residential Homes, Short Sales, Foreclosures, New Home Sales, REO, Listings, Investment Properties, Real Estate Transactions, Sellers, Referrals, Relocation, Single Family Homes, Investors, First Time Home Buyers, Luxury, Condos, Small Business, Sales Management, Buyers, Buyer Representation, Insurance, Commercial Real Estate, Entrepreneurship
Education
Louisiana State University 1989 — 1993
BS, International Trade & Finance / Business Administration
Four Seasons Hotel April 2015 - Present
Mandarin Oriental Hotel Group May 2014 - April 2015
MontBleu Resort Casino & Spa January 2013 - May 2014
MontBleu Resort Casino & Spa January 2009 - March 2013
Lake Tahoe Community College September 2011 - June 2012
Education
Lake Tahoe Community College 2010 — 2012
Associate’s Degree, Spanish Language and Literature
Haven Lounge December 2014 - Present
The Redbury Hotel - Cleo Southbeach November 2014 - April 2015
Mandarin Oriental Hotel Group June 2012 - December 2014
Fontainebleau Miami Beach February 2013 - March 2014
Dinner Lab Inc 2014 - 2014
Soho House & Co March 2012 - December 2013
Executive Caterers, Inc February 2009 - February 2011
Smoothie King (SKFI) April 2001 - January 2009
Skills
Microsoft Office, Microsoft Word, Teamwork, PowerPoint, Microsoft Excel, Research, Customer Service, Time Management, Social Media, Photoshop, Public Speaking, English, Outlook, Windows, C++, Data Entry, Access, HTML, Facebook, Event Planning
Education
Miami Dade College 2012 — 2015
Radiologic Technology/Science - Radiographer
Mandarin Oriental Hotel Group January 2015 - Present
Mandarin Oriental Hotel Group August 2014 - December 2014
Mandarin Oriental Hotel Group May 2013 - August 2014
AAA Parking/JW Marriott Hotel January 2013 - June 2013
Mandarin Oriental Hotel Group August 2012 - April 2013
Mandarin Oriental Miami July 2011 - July 2012
Mandarin Oriental Miami September 2004 - May 2011
Ritz Carlton January 2003 - May 2004
Skills
Hospitality Service, Coaching for Excellence, Guest Service Management, HotSOS, Highly detail oriented, Springer Miller Systems, Outstanding time..., Hospitality Management, Luxury Brand Marketing, Up-selling, Guest Recovery, Front Office, Adaco, Opera PMS Hotel System, REX, Microsoft Office, Team Management, Positive Team Player, Success Oriented, Highly responsible, Task Force Management, Micros, Reservation, Hotel Management, Opening Hotels, Hotel Booking, Rooms Division..., Food, Hiring, Laundry, Daily Operations, Customer Service, Revenue Analysis
Education
Miami Dade College 2009 — 2012
Associate of Arts (A.A.), Hospitality Administration/Management
Mandarin Oriental Hotel Group March 2014 - Present
Long Island University January 2011 - Present
Hanson Fitness June 2014 - May 2015
E3Sports (Educate Exercise Evolve) August 2014 - October 2014
New York City Department of Health and Mental Hygiene July 2012 - June 2014
American Leisure May 2011 - March 2014
E3Sports (Educate Exercise Evolve) November 2013 - February 2014
New Fitness Concepts May 2011 - January 2014
Silhouette July 2013 - December 2013
Oasis Children's Services July 2013 - August 2013
Skills
CPR –Pro certified, AED certified, First Aid certified, Lifeguard certified, CPO Certified, EMT certified, Fitness Trainer..., CES Certified, PES Certified, CISSN Certified
Education
Long Island University, Brooklyn Campus 2012 — 2014
Master of Science (MS), Exercise Science
Long Island University, Brooklyn Campus 2006 — 2012
BS, Health Science
University of Minnesota July 2015 - Present
University of Minnesota August 2014 - July 2015
Brown College August 2013 - July 2014
Mandarin Oriental Hotel Group September 2012 - July 2013
Las Vegas Defenders August 2012 - December 2012
The Mike Ferry Organization September 2011 - August 2012
Skills
Graphic Design, Coaching, Basketball, Networking, Collaboration, Advertising, Copywriting, Event Planning, Community Outreach, Higher Education, Marketing, Program Management, Donor Engagement, Fundraising, Customer Service, PowerPoint, Leadership, Social Media, Microsoft Office, Microsoft Word
Education
North Park University 2007 — 2011
BA Advertising, Advertising
Illiana Christian High School 2003 — 2007
Diploma
RE/MAX September 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc. June 2015 - Present
Clinique September 2015 - September 2015
TravelClick January 2015 - June 2015
HYATT Hotels December 2014 - January 2015
Hyatt Hotels Corporation June 2014 - December 2014
NYU Stern School of Business January 2013 - December 2014
New York University January 2014 - May 2014
Mandarin Oriental Hotel Group September 2013 - December 2013
Millenium Hotels and Resorts May 2013 - September 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, English, Event Planning, Event Management, Leadership, Facebook
Education
New York University 2012 — 2016
Bachelor of Science (BS), Hospitality Administration/Management
Clark County Water Reclamation District November 2014 - Present
Mandarin Oriental Hotel Group July 2012 - November 2014
MGM Resorts International July 2011 - July 2012
Aria @City Center August 2010 - June 2011
Skills
Employee Relations, Interviewing, Talent Acquisition, Onboarding, Conflict Resolution, Interviews, Food & Beverage, Succession Planning, Applicant Tracking..., Employee Engagement, FMLA, Human Resources, Recruiting, Resorts, Benefits Administration, HRIS, Employee Benefits, College Recruiting, Employee Training, Payroll, Management, Talent Management, New Hire Orientations
Education
University of Detroit Mercy 2004 — 2006
Master's, Health Services Administration
Northern Arizona University 2000 — 2003
Bachelor's, Athletic Training
Royal Caribbean Cruises, Ltd. October 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. December 2013 - Present
St Regis Hotel February 2012 - November 2013
Mandarin Oriental Hotel Group August 2009 - December 2012
Mandarin Oriental Hotel Group September 2007 - August 2009
Skills
Hotels, Hospitality Management, Hotel Management, Hospitality Industry, Pre-opening, Hospitality, Food & Beverage, Resorts, Banquets, Front Office, Micros, Restaurants, Revenue Analysis, Rooms Division, Catering, Menu Development, Yield Management, Guest Service Management, Opening Hotels, Property Management..., Tourism, Event Management, MICROS
Education
Florida International University 2012 — 2014
Bachelor's Degree, Hospitality Administration/Management, 3.0
Miami Dade College 2007 — 2010
Associate's Degree, Hospitality Administration/Management, 3.5
DBC PR + Social Media May 2013 - Present
Mandarin Oriental Hotel Group April 2012 - April 2013
O'Neill and Associates September 2010 - April 2012
Bullfrog & Baum August 2007 - July 2010
Burson-Marsteller June 2007 - August 2007
MGH, INC. May 2006 - December 2006
Skills
Media Relations, Press Releases, Social Media, Event Planning, Event Management, Writing, Public Relations, Editing, Social Networking, Strategic Communications, Internal Communications, Blogging, Crisis Communications, Publicity, Corporate Communications
Education
Loyola University Maryland 2003 — 2007
B.A., Communications
The Ritz-Carlton Hotel Company, L.L.C. April 2013 - Present
Mandarin Oriental Hotel Group June 2009 - August 2010
The Ritz-Carlton Hotel Company L.L.C. October 2006 - June 2009
Skills
Hospitality Management, Hospitality Industry, Pre-opening, Hotels, Food & Beverage, Hotel Management, Resorts, Hospitality, Front Office, Fine Dining, Restaurants, Catering, Revenue Analysis, Rooms Division
Education
Leeds Metropolitan University 1996 — 1999
Bachelor's degree, Hospitality Administration/Management
Rebecca's Real Food & More July 2015 - Present
A Pampered Chef Consultant 2010 - 2012
The Eclectic Chef 2004 - 2010
Touch of Elegance 2004 - 2006
Inland Agency 2001 - 2004
Red Rock Marketing & Development Group LLC 2000 - 2001
Warwick Regis Hotel 1996 - 1996
Mandarin Oriental Hotel Group 1995 - 1995
Stars Cafe 1993 - 1995
Hotel Leonce 1993 - 1993
Skills
Culinary Skills, Cooking, Chef, Catering, Parties, Food, Customer Service, Marketing, Event Management, Event Planning, Graphic Design, Educational Fundraising
Education
University of Redlands 1998 — 2000
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
New England Culinary Institute 1990 — 1993
AOS Culinary Arts, Culinary Arts/Chef Training
The Meritage Resort and Spa, Napa October 2013 - Present
The Meritage Resort and Spa, Napa September 2013 - Present
Fairmont Hotels & Resorts August 2011 - 2013
Solage Calistoga January 2010 - 2013
Thomas Keller Restaurant Group January 2009 - 2011
Mandarin Oriental Hotel Group 2007 - March 2009
Gordon Ramsay Group 2006 - 2007
True Corporation February 2002 - 2005
Education
The Culinary Institute of America 2010 — 2012
Associate's Degree, Culinary Arts/Chef Training
Mahidol University
Bachelor's Degree, Business Administration, Management and Operations
Queen Mary, U. of London
Bachelor's Degree, Marketing/Marketing Management, General
Hewlett-Packard September 2014 - Present
Ministry of Justice of the Republic of Bulgaria August 2014 - September 2014
Young European Movement UK July 2013 - July 2014
Lancaster University European Union Society December 2012 - July 2014
BETA e.V. (Bringing Europeans Together Association) June 2013 - June 2014
Ministry of Economy, Energy and Tourism of the Republic of Bulgaria August 2013 - September 2013
Design Plus Packaging Ltd June 2013 - August 2013
Jeunes Européens Fédéralistes (JEF-Europe) July 2013 - July 2013
Mandarin Oriental Hotel Group July 2012 - September 2012
Apex Hotels July 2012 - September 2012
Skills
Communicaitons, Leadership, Managerial Skills, European Integration, European Union Politics, European Union, Economics, Project Planning, Networking, Interpersonal Skill, Teamwork, International Political..., Foreign Policy, Political Science, International Relations, Politics, Diplomacy, Political Economy, Human Rights, Public Affairs, Intercultural..., NGOs, Political Consulting, Communication, Management, Research, Public Speaking, Microsoft Office, English
Education
Sofia University St. Kliment Ohridski 2015 — 2020
Master of Laws (LL.M.)
Lancaster University 2011 — 2014
Bachelor's Degree, BA Hons Philosophy, Politics and Economics Full Time, 2.1
French High School ''Frédéric Joliot-Curie'', Varna (Bulgaria) 2006 — 2011
Diploma, French Language and Literature, 5.96 (6.00 maximum)
Mandarin Oriental Hotel Group January 2011 - March 2014
Cityzen, Mandarin Oriental, Washington D.C. April 2006 - December 2010
Lord & Taylor January 2005 - December 2005
Hard Rock International March 2002 - December 2004
Geppetto Restaurant Group September 1997 - February 2002
Skills
Banquets, Food & Beverage, Hotels, Hospitality Management, Hospitality Industry, Hospitality, Restaurants, Event Management, Food, Hotel Management, Event Planning, Micros, Delphi, Meeting Planning, MICROS, Pre-opening, Resorts
Education
Montgomery College 1999 — 2001
Fine Art Photography and Art History
Mandarin Oriental Hotel Group March 2015 - Present
Mandarin Oriental Hotel Group June 2014 - March 2015
Mandarin Oriental Hotel Group June 2012 - June 2014
The Setai, Miami Beach January 2012 - June 2012
The Ritz-Carlton Hotel Company, L.L.C. July 2009 - October 2011
Conrad Hotels & Resorts May 2009 - July 2009
Four Seasons Hotels and Resorts January 2008 - May 2009
Skills
Event Planning, Event Management, Budgets, Hospitality, Front Office, Hotels, Hospitality Industry, Resorts, Hospitality Management, Hotel Management
Education
Miami Dade College 2013 — 2015
Associate’s Degree, Hospitality Administration/Management
Rainbow Room July 2014 - Present
Conrad Hotels & Resorts December 2011 - October 2013
peninsula new york November 2008 - December 2011
Mandarin Oriental Hotel Group January 2004 - July 2008
Guastavino's October 2003 - January 2004
Hudson Hotels Corporation September 2000 - September 2003
Skills
Rooms Division, Catering, Front Office, Hospitality, Culinary Skills, Hotels, Hospitality Industry, Resorts, Budgets, Fine Dining, Banquets, Hospitality Management, Restaurants, Micros, Opera, Supervisory Skills, Hotel Management, Food & Beverage, Process Scheduler, Pre-opening, Guest Service Management, Pre-opening experience, Property Management..., Revenue Analysis, Tourism, Restaurant Management, Management, Event Management, Opening Hotels
Education
Monroe College-New Rochelle
Associates, Hospitality Management
Thomson Reuters September 2012 - Present
Scott Jacobs Studio August 2014 - March 2015
Mandarin Oriental Hotel Group May 2010 - September 2012
Allis Engineering September 2007 - December 2007
Skills
Pre-opening, Hotel Management, Hospitality, Customer Service, Marketing, Social Media, Online Advertising, Account Management, Event Management, Legal Marketing, Web Marketing, Social Media Marketing, Advertising, Contract Negotiation, Google+, Recruiting, sourcing, Social Media Outreach, Leadership, Sales, Event Planning, Management, Marketing Communications, Marketing Strategy, Newsletters, Public Speaking, SEO, Social Networking, Team Building, Teamwork, Training, Online Marketing, Public Relations, Sports, Sports Marketing, Strategic Planning, Facebook, Email Marketing, Sourcing
Education
Northern Arizona University
Business Management
Starwood Hotels & Resorts Worldwide, Inc. April 2015 - Present
Mandarin Oriental Hotel Group March 2014 - April 2015
Mandarin Oriental Hotel Group October 2012 - March 2014
Mandarin Oriental Hotel Group February 2011 - October 2012
Four Seasons Hotels and Resorts February 2008 - February 2011
Four Seasons Hotels and Resorts November 2006 - February 2008
Skills
Microsoft Office, SunSystems, Essbase, Budgets, Forecasting, Payroll
Education
Northern Arizona University 2005 — 2007
Bachelor, Hospitality Management
Missouri State University
Mandarin Oriental Hotel Group November 2014 - Present
The Lowell Hotel July 2013 - November 2014
The Lowell Hotel July 2013 - November 2014
Hilton Worldwide May 2011 - July 2013
Apple Retail September 2010 - June 2011
Hilton Worldwide June 2010 - May 2011
Skills
Management, Event Planning, Customer Satisfaction, Restaurants, Sales, Food, Bartending, Hotels, Hospitality Industry, Hospitality, Hospitality Management, Food & Beverage, Hotel Management, Revenue Analysis, Front Office, Micros, Menu Development, Restaurant Management, OnQ, Food Service, Convention Services, Hiring, Cost Control, Open Table, Time Management, POS, Employee Training, Wine Tasting, Supervisory Skills, Alcoholic Beverages, Profit, Inventory Management, Banquets, Training, Catering, Process Scheduler, Customer Service, Leadership, Event Management, Wine, Meeting Planning, P, Public Speaking, MICROS
Education
Morgan State University 2005 — 2010
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Trump SoHo New York July 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - December 2014
Mandarin Oriental Hotel Group March 2014 - May 2014
Africa Travel Association February 2014 - May 2014
Country Club Lima Hotel June 2013 - August 2013
NYC & Company March 2013 - May 2013
Skills
Microsoft Office, Hospitality, Event Planning, Social Media, PowerPoint, Customer Service, Teamwork, Time Management, Human Resources, Research, Spanish, English, Event Management, Food, Hospitality Industry, Hotels
Education
New York University 2012 — 2015
Bachelor's Degree, Hospitality and Tourism Management
Mandarin Oriental Hotel Group July 2015 - Present
Four Seasons Hotels and Resorts June 2013 - June 2015
Trump Soho Hotel May 2012 - June 2013
Trump Soho Hotel May 2011 - July 2012
Rosewood Hotels & Resorts May 2010 - May 2011
Rosewood Hotels & Resorts May 2009 - August 2009
New York Palace Hotel May 2008 - August 2008
The Leading Hotels of the World May 2007 - August 2007
Skills
Food & Beverage, Front Office, Hospitality Industry, Hospitality Management, Hotel Management, Rooms Division, Hotels, Micros, Pre-opening, Property Management..., Resorts, Opera, Revenue Analysis
Education
Niagara University 2006 — 2010
BS, Hospitality Management
Socarrat October 2013 - September 2014
Izakaya Ten October 2009 - January 2013
Jumeirah Group / Jumeirah Hotels & Resorts May 2008 - August 2009
Morgans Hotel Group November 2007 - May 2008
Mandarin Oriental Hotel Group June 2005 - December 2005
Skills
Restaurants, Menu Costing, Menu Development, Food & Beverage, Hospitality Management, Restaurant Management, Customer Service, Inventory Management, Hospitality Industry, Catering, Culinary Skills, Event Management, Hospitality, Hotels, Management, Marketing, Marketing Strategy, Social Media
Education
New York University 2003 — 2007
Bachelor of Science (B.S.), Hospitality and Tourism Management
United Nations August 2015 - Present
Asia-Pacific Network for Global Change Research March 2014 - July 2015
HSBC July 2013 - August 2013
Mandarin Oriental Hotel Group June 2011 - August 2011
NTT Communications June 2010 - August 2010
Skills
Climate Change, Economics, PowerPoint, Data Analysis, Research, Climate Change..., ArcGIS, Stata, RETScreen, English, Microsoft Office, Teamwork, Photoshop, Climate Change..., Management, Environmental Statistics, Carbon Sequestration, HOMER, Renewable Energy Systems, R, Customer Service, Microsoft Excel, Event Planning, Public Speaking, Project Management, Leadership
Education
United Nations University - Institute of Advanced Studies 2013 — 2015
Master of Science (MSc), Sustainability
New York University 2009 — 2013
BA, Economics
International School Manila
Morgans Hotel Group June 2015 - Present
Real Hospitality Group March 2014 - March 2015
Crowne Plaza® Hotels & Resorts August 2012 - February 2014
Crowne Plaza® Hotels & Resorts April 2011 - February 2014
Marriott International December 2009 - April 2011
Mandarin Oriental Hotel Group August 2007 - January 2008
Skills
Account Management, Direct Sales, Meeting Planning, Conference Coordination, Catering, Contract Pricing, Revenue Cycle Management, Up-selling, Hotel Management, Management, Online Advertising, Sales Management, Hospitality, Hotels, Customer Service, Event Management, Revenue Analysis, Hospitality Management, Sales
Education
NYREI 2015 — 2015
Licensed Real Estate Salesperson, Real Estate
New York University 2004 — 2008
Bachelor of Science (BS)
Mandarin Oriental Hotel Group April 2015 - Present
La Quinta Resort & Club March 2014 - April 2015
Stein Eriksen Lodge Deer Valley & The Chateaux Deer Valley March 2011 - April 2014
The Beverly Hilton 2010 - March 2011
Raffles L'Ermitage Beverly Hills 2009 - 2010
The Ritz-Carlton Hotel Company L.L.C. 1990 - 2010
The Ritz-Carlton, Marina del Rey December 2006 - November 2009
The Ritz-Carlton, Washington D.C. & Georgetown January 2004 - December 2006
The Ritz-Carlton, Phoenix December 2003 - December 2004
The Ritz-Carlton, Half Moon Bay 2000 - 2002
Skills
Hotel Management, Direct Sales, Customer Service, Hospitality, Hotels, Management, Meeting Planning, Negotiation, Revenue Analysis, Sales, Event Management, Customer Satisfaction, Banquets, Hospitality Industry, Leadership, Training, Public Relations, Hospitality Management, Marketing, Marketing Strategy, Catering, Budgets, Food & Beverage, Opening Hotels, Forecasting, Sales Management, Resorts, Menu Development, Strategy, Wine, Trade Shows, Event Planning, Rooms Division, Restaurants, Pre-opening, Food, Tourism
Education
New York University 1983 — 1987
Bachelor of Arts (B.A.)
Wynn Las Vegas July 2015 - Present
Hotel Plaza Athenee New York March 2013 - July 2013
The Carlyle, A Rosewood Hotel December 2010 - February 2013
The Carlyle, A Rosewood Hotel April 2010 - December 2010
The Carlyle, A Rosewood Hotel June 2008 - April 2010
Mandarin Oriental Hotel Group January 2007 - May 2008
New York Palace Hotel 2005 - 2007
Skills
Micros, Opera, ADP Payroll, HotSOS, CheckSCM, Food, Event Planning, Guest Recovery, Training, Hotels, Rooms Division, Front Office, Hospitality Management, Hotel Management, Yield Management, Food & Beverage, Food, Restaurants, Catering, Menu Development, Customer Service, Banquets, Customer Satisfaction, Fine Dining, Hiring, Restaurant Management, Banquet Operations, Sanitation, Food Safety, Payroll, TIPS Certified, Open Table, Boutique Hotels, Revenue Analysis, Hospitality Industry, Hospitality, MICROS
Education
New York University 2004 — 2008
Bachelor of Science (B.S.), Hospitality Administration/Management
Sacred Heart Academy 2000 — 2004
Loews Hotels August 2013 - Present
Loews Hotels June 2012 - August 2013
Loews Hotels June 2011 - June 2012
Mandarin Oriental Hotel Group January 2011 - June 2011
The Venetian I The Palazzo, Resort Hotel & Casino I Las Vegas Sands Corp. November 2009 - January 2011
Station Casinos, LLC April 2009 - November 2009
The Venetian I The Palazzo, Resort Hotel & Casino I Las Vegas Sands Corp. October 2007 - March 2009
Skills
Hotels, Front Office, Hotel Management, Hospitality Management, Hospitality, Resorts, Hospitality Industry, Pre-opening, Rooms Division, Food & Beverage, Micros, Concierge Services, Guest Service Management, Opera, Opening Hotels, Pre-opening experience, Guest Recovery, Casino, VIP, Customer Satisfaction, Rooms Division..., Property Management..., Open Table, HotSOS, Employee Training, Laundry, Event Management, Yield Management, Customer Service, Management, Menu Development, MICROS
Education
Mohawk Valley Community College 2001 — 2003
Associates of Applied Science - Office Technologies
Vernon Verona Sherrill 1998 — 2001
Diploma
Mandarin Oriental Hotel Group March 2015 - Present
Bazaar Meat By Jose Andres SLS August 2014 - Present
L'Atelier de Joël Robuchon MGM Resort International January 2007 - August 2014
Planet Hollywood Resort and Casino February 2006 - December 2007
Marriott International 2004 - 2006
Pinehurst Resort 2003 - 2004
Walt Disney World 2002 - 2003
Skills
Hospitality Industry, Resorts, Hospitality Management, Hotels, Pre-opening, Micros, Hotel Management, Food & Beverage, Banquets, Restaurants, Hospitality, Wine, Infogenesis, Fine Dining, Food, Culinary Skills, Customer Service, Cuisine, Management, Event Management, Catering
Education
University of Nevada-Las Vegas 2012 — 2015
Public Administration
Methodist College 2001 — 2003
Hospitality Administration/Management
Smart Meetings March 2002 - Present
Meetings Media June 1992 - September 2001
Meeting News June 1990 - 1992
Mandarin Oriental Hotel Group January 1986 - January 1989
Skills
Executive Management, Champion collaborator, Innovative Thinking, Trade Shows, Meeting Planning, Event Management, Corporate Events, Registration, Collaboration, Event Planning, Champion, Innovation, Hotels, Publishing, Entertainment, Contract Negotiation, Weddings, Social Networking, Hospitality, Leadership, Incentive Travel, Tourism, Parties, Incentives, Advertising, Newsletters, Marketing, Sales, Direct Marketing, Live Events, Strategic Partnerships, Sponsorship, Social Media, Wedding Planning, Lead Generation, Social Media Marketing, Books, Hospitality Industry, Copywriting, Online Advertising, Marketing Communications, Entrepreneurship, Hospitality Management, Email Marketing, Public Relations, Blogging, Media Relations, Content Strategy, Digital Media, Public Speaking
Education
Mills College 1980 — 1982
BA, Communications/psychology
Stanford University
Professional Publishing program
University of Nevada-Reno
Fashion and Nutrition major, Business/Corporate Communications
Hello! Destination Management April 2015 - Present
Washington Plaza Hotel July 2013 - Present
Mandarin Oriental Hotel Group March 2013 - July 2013
Madewell March 2013 - July 2013
Nissa Jewelry August 2012 - October 2012
Anthropologie August 2011 - May 2012
American Eagle Outfitters May 2009 - August 2011
Skills
Visual Merchandising, Window Displays, Styling, Trend Forecasting, Merchandising, Fashion, Apparel, Trend Analysis, Trend, Retail Sales, Store Management, Fashion Writing, Time Management, Event Planning
Education
Marymount University 2008 — 2012
B.A, Fashion Merchandising
Marymount University 2008 — 2012
Bachelor's degree, Fashion Merchandising
Qualex June 2011 - Present
YMCA of Greater New York September 2009 - June 2010
Mandarin Oriental Hotel Group June 2009 - August 2009
Skills
Organizational..., Communication, Problem Solving, Time Management, Computer/Technical..., Online Research, Teamwork, Individual Work, Mathematics, Adaptability, Patience
Education
Mercy College 2011 — 2015
Rice High School 2007 — 2011
The Lowell Hotel March 2014 - Present
Gran Melia Palacio de Isora January 2012 - July 2012
Mandarin Oriental Hotel Group January 2011 - July 2011
Skills
Microsoft Office, Customer Service, English, Research, Outlook, Public Speaking, Strategic Planning, Budgets, Event Planning, Event Management, Food & Beverage, Rooms Division, Housekeeping, Opera, Spanish, Portuguese, Tourism
Education
Les Roches International School of Hotel Management 2010 — 2013
Hotel Management and BBA in Events Planning, Hotel Administration/Management
Escola Sebastiao e Silva, Oeiras - Portugal 2007 — 2010
High School Diploma, Economics
Oxford Brookes University 2008 — 2008
Course in Advanced English
Druid Hills Golf Club March 2015 - Present
Montaluce Winery & Estates June 2014 - March 2015
Mandarin Oriental Hotel Group August 2012 - June 2014
Starwood Hotels & Resorts Worldwide, Inc. February 2010 - August 2012
Starwood Hotels & Resorts Worldwide, Inc. February 2008 - February 2010
Starwood Hotels & Resorts Worldwide, Inc. January 2005 - February 2008
Skills
Wedding Cakes, Birthday Cakes, Desserts, Pastry, Recipes, Restaurants, Chef, Gourmet, Food Preparation, Food, Sanitation, Food Service, Cakes, Chocolate
Education
Le Cordon Bleu College of Culinary Arts-Orlando
Baking and Pastry Arts/Baker/Pastry Chef
Mandarin Oriental Hotel Group Regional Chief EngineerMandarin Oriental, New York2003 - 2007
Trump International Hotel and Tower 1997 - 2000
Education
Manhattan College
B.S. Mechanical Engineering, Engineering and Business Management
school of hard knocks
EFA (Editorial Freelancing Association) January 2012 - Present
Techno Solutions Group, Inc October 2014 - June 2015
Lotte Hotels and Resorts May 2013 - September 2014
Mandarin Oriental Hotel Group September 2013 - January 2014
CH Group, LLC September 2012 - May 2013
Judy Perl Worldwide Travel September 2011 - February 2012
Skills
Editing, Microsoft Excel, Management, Microsoft Office, Research, Microsoft Word, Writing, Copy Editing, Executive Search, Customer Service, Leadership, Event Planning, Social Media
Education
New York University 2010 — 2014
Sweet Girl Bake Shop November 2011 - Present
Marinelli Family 2008 - Present
Mandarin Oriental Hotel Group December 2005 - July 2007
Mandain Oriental 2005 - 2007
Mandain Oriental 2005 - 2007
Capital Hilton September 2003 - December 2005
Arthur Andersen 2000 - 2002
Skills
Cakes, Weddings, Catering, Hospitality Management, Management, Bakery
Education
Miami University 1995 — 1999
Bachelor of Arts (BA), Public Relations and Journalism
Mandarin Oriental Hotel Group March 2013 - Present
Destination Hotels and Resorts March 2011 - March 2013
The Madison, a Loews Hotel January 2009 - March 2011
The Madison, a Loews Hotel 2007 - 2008
Park Hyatt Washington 2004 - 2007
Hay-Adams Hotel 1999 - 2004
ANA/Washington Monarch Hotel 1998 - 1999
American Embassy Rangoon 1995 - 1997
Environmental Action Foundation 1994 - 1995
City of Hiroshima JET Programme 1988 - 1990
Education
Tufts University - The Fletcher School of Law and Diplomacy 1991 — 1993
Massachusetts Institute of Technology 1984 — 1988
B.S., Political Science
GSK June 2013 - Present
GSK June 2012 - July 2013
GlaxoSmithKline August 2008 - June 2012
The Ritz-Carlton, Dearborn May 2005 - July 2008
Mandarin Oriental Hotel Group May 2004 - February 2005
Waldorf Astoria New York January 2001 - April 2004
Skills
Hotels, Hospitality, Pharmaceutical..., Pharmaceutical Sales, Leadership, Hospitality Management, Food & Beverage, Revenue Analysis, Hotel Management, Sales, Sales Management, Marketing, Customer Satisfaction
Education
Michigan State University 1999 — 2000
MS, Management, Hospitality Business
University of Michigan 1994 — 1999
BA, History
Mandarin Oriental Hotel Group Dir. of Food and BeverageSwissotel The Drake2003 - 2005
Education
Marmara University 1992 — 1996
Hotel Management
Mandarin Oriental Hotel Group January 2015 - Present
24 Hour Fitness August 2015 - Present
Town Sports International January 2015 - Present
Premier Athletic Club October 2013 - Present
Mandarin Oriental Hotel Group March 2011 - December 2014
Mandarin Oriental Hotel Group January 2009 - February 2011
The Symphony House Starlight Health Club November 2005 - September 2009
Gramercy Park Hotel June 2008 - August 2008
America Reads September 2006 - December 2006
Skills
Hospitality Management, Sales, Hospitality, Tourism, Hospitality Industry
Education
New York University 2006 — 2010
Bachelor of Science (B.S.), Hotel & Tourism Management
Mandarin Oriental Hotel Group November 2012 - Present
Trilogy Spa Ventures June 2011 - November 2012
Acupath Laboratories Inc. March 2009 - May 2011
Accountemps 2008 - 2009
Skills
Technical Recruiting, College Recruiting, Staffing Services, Recruiting, Talent Acquisition, Applicant Tracking..., Temporary Staffing, Management
Education
Mount Saint Mary's College 2003 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Mandarin Oriental Hotel Group January 2014 - Present
Pierre Hotel April 2010 - January 2014
InterContinental Hotels Group January 2002 - April 2010
Regent Wall Street September 2001 - December 2001
Starwood Hotels & Resorts April 1998 - August 2001
Tishman Construction October 1993 - September 1997
Omni Hotels April 1993 - October 1993
Vista Hotel World Trade Center January 1990 - April 1993
Skills
Pre-opening, Hotel Management, Hotels, Hospitality Industry, Front Office, Tourism, Property Management..., Yield Management, Facilities Management, Food & Beverage, Restaurants, Sales, Food, Process Scheduler, Contract Negotiation, Budgets, HVAC, Hiring, Customer Satisfaction, Event Management, Operations Management, Engineering, Negotiation, P&L
Education
New York Institute of Technology-Old Westbury 1982 — 1987
Bachelor of Science (BS), Mechanical Engineering
Mandarin Oriental Hotel Group January 2009 - Present
Mandarin Oriental, New York 2003 - Present
The Mark, New York 2001 - 2003
Trump International Hotel & Tower 1998 - 2001
Education
New York Institute of Technology
Bachelors, Hospitality
Ocean Properties September 2013 - Present
Ocean Properties 2009 - September 2013
Marriott Key Largo Resort - Ocean Properties, LLC June 2008 - October 2009
Mandarin Oriental Hotel Group 2006 - 2008
Ritz Carlton, South Beach 2003 - 2006
Courtyard by Marriott Downtown Miami 2003 - 2004
Marriott International 2002 - 2003
Skills
Client account..., Persuasive..., Self-motivated, Highly competitive, Goal-oriented, Team-oriented, Business negotiation, Management collaboration, Staff..., Customer Service, Interpersonal skills, Change management, Employee scheduling, Consistently meet goals, Budget development, Inventory control, Microsoft Word, Microsoft Excel, Microsoft Office, OPERA, TargetNet, DELPHI, Marriott Sales &..., Sales Management, Management, Revenue Analysis, Tourism, Hospitality, Hospitality Management, Hospitality Industry, Hospital Sales, Leisure, Revenue Management, PowerPoint, Forecasting, Yield Management, Opera, Sales, Delphi, Pre-opening, OnQ, Rooms Division, Hotel Management, Goal Oriented, Food & Beverage, Negotiation, Convention Services, Meeting Planning, Property Management..., Account Management
Education
Miami Dade College 2008 — 2012
Bachelor of Applied Science (BASc), Operations Management and Supervision
Mandarin Oriental Hotel Group July 2014 - Present
Trump International Hotel & Tower January 2010 - Present
The May Fair December 2008 - December 2009
The London NYC 2006 - 2009
HSMAI 2005 - 2008
HSMAI 2005 - 2008
Skills
Hotels, Yield Management, Revenue Analysis, Hospitality Industry, Hospitality Management, Hospitality, Hotel Management, Trade Shows, Resorts, Event Planning, Event Management, Catering, Business Travel, Contract Negotiation, Meeting Planning, Tourism, Sales
Education
Monmouth University 1995 — 1999
Bachelor of Arts, Communication / Marketing
Hotwire March 2015 - Present
Booking.com July 2013 - March 2015
Conrad New York November 2011 - July 2013
The Peninsula New York February 2010 - November 2011
Caesars Entertainment Corporation July 2009 - December 2009
Monte Carlo SBM - Société des Bains de Mer October 2008 - January 2009
MGM Grand May 2008 - August 2008
Mandarin Oriental Hotel Group June 2006 - December 2006
Skills
Yield Management, Food & Beverage, Hospitality Management, Microsoft Office, Direct Marketing, Pre-opening, Revenue Analysis, Meeting Planning, Tourism, Event Planning, Hotel Management, Event Management, Hotels, Rooms Division, Hospitality Industry, Resorts, Hospitality, Property Management..., Opera, Front Office
Education
New York University 2005 — 2009
B.S., Hospitality Management
HHMI September 2009 - Present
Wyndham Hotel February 2008 - September 2009
Hyatt Regency November 2006 - February 2008
Mandarin Oriental Hotel Group April 2005 - September 2006
The Ritz-Carlton Hotel Company LLC November 2000 - May 2004
Coco Point Lodge 1995 - 1997
Skills
Recipes, Hotels, Resorts, Culinary Management, Hospitality, Hotel Management, Sanitation, Food Service, Food Safety, HACCP, Cost Control, Purchasing, Budgets, Food Industry, Event Management
Education
New England Culinary Institute 1998 — 2000
AOS Culinary, AOS
Holy Trinity School Antigua & Barbuda
Mandarin Oriental Hotel Group 2009 - 2011
CityZen 2006 - 2009
The French Laundry 2000 - 2006
Skills
Fine Dining, Restaurants, Chef, Recipes, Restaurant Management, Menu Development, Cuisine, Hospitality, Food & Beverage, Hospitality Management, Banquets, Pre-opening
Education
New England Culinary Institute 1998 — 2000
Pittsford Sutherland
Advantage Sales & Marketing November 1999 - Present
Marketing Specialists 1996 - 1998
Mustela USA 1995 - 1997
The Frenchman's Reef Hotel 1988 - 1988
Mandarin Oriental Hotel Group October 1986 - December 1987
Skills
Merchandising, Promotional Analysis, Piano
Education
Lawrence University 1978 — 1981
Bachelor of Arts (B.A.), Theater; Certified for Teaching in High School
Pius XI High School
The Peninsula Chicago April 2014 - Present
The Peninsula New York May 2008 - April 2014
Mandarin Oriental Hotel Group May 2006 - May 2008
The Ritz-Carlton Hotel Company LLC 2005 - 2006
Ritz Carlton Washington DC 2003 - 2005
Skills
Hospitality Management, Hospitality Industry, Hotels, Rooms Division, Hotel Management, Pre-opening, Front Office, Micros, Hospitality, Food & Beverage, Revenue Analysis, Union Relations, Union Experience, Guest Service Management, Opening Hotels, Time Management, Customer Service
Education
Louisiana State University
The Knickerbocker October 2013 - Present
Mandarin Oriental Hotel Group June 2012 - September 2013
Mandarin Oriental Hotel Group July 2011 - June 2012
Mandarin Oriental Hotel Group March 2008 - July 2011
Mandarin Oriental Hotel Group January 2006 - March 2008
Mandarin Oriental Hotel Group February 2005 - January 2006
Mandarin Oriental Hotel Group October 2003 - February 2005
Mandarin Oriental Hotel Group July 2002 - October 2003
Mandarin Oriental Hotel Group January 2001 - July 2002
Mövenpick Hotels & Resorts December 1999 - June 2000
Skills
Hotel Management, Front Office, Hotels, Food & Beverage, Hospitality, Restaurants, Pre-opening experience, Rooms Division, Pre-opening, Micros, Hospitality Management, Resorts, Yield Management, Hospitality Industry, Revenue Analysis, Banquets, Fine Dining, Catering, Restaurant Management, Menu Development, Property Management..., Opening Hotels, Rooms Division..., Concierge Services, Hotel Booking, OnQ, Banquet Operations, Guest Recovery, F&B Operations, Menu Engineering, Cuisine, Opera, Guest Service Management, Reservation, F&B Management, Lodging, Spa, Leisure, Tourism, MICROS, Budgets, Hiring, Management, Customer Service, Event Management, Luxury, Food, Customer Satisfaction, Culinary Skills, Wine
Education
RMIT University 2002 — 2003
Certificate, Front Line Management
Les Roches International School of Hotel Management 1998 — 2001
Associate's degree, Hotel, Motel, and Restaurant Management
Gandhi Memorial International School, Indonesia 1984 — 1998
High School Diploma, Business/Commerce, General
Mandarin Oriental Hotel Group September 2014 - Present
Bice Ristorante January 2013 - December 2013
Medical Diagnostic Laboratories, LLC. January 2013 - May 2013
Barolo Ristorante May 2011 - August 2012
Barolo Ristorante May 2008 - August 2012
Skills
Team-oriented, Maintaining Strong..., Highly self-motivated, Ability to Multitask, Great eye for detail, Microsoft Office, Punctual, Tactful, Confident, Great Communicator, Positive Can-do Attitude, Customer Service, Ability to Prioritize..., Time Management, Management, Employee Training, Event Planning, Teamwork, Communication
Education
Rutgers University 2010 — 2013
Bachelor of Arts (B.A.), Human Resource Management; Psychology
Middlesex County College 2009 — 2011
Associate of Arts (AA), Psychology
Academy of American Studies 2006 — 2007
Four Seasons Hotels and Resorts July 2010 - Present
Mandarin Oriental Hotel Group October 2003 - May 2010
Skills
Spa Treatment Trainer, Acting, Performing Arts, Stage, Improvisation
Education
Swedish Institute a College of Health Sciences 2001 — 2003
Associate's Degree, Massage Therapy/Therapeutic Massage
Neighborhood Playhouse School of the Theater
Emory University May 2014 - Present
Mandarin Oriental Hotel Group May 2012 - May 2014
Rosewood Hotels & Resorts May 2011 - April 2012
Rosewood Hotels & Resorts October 2008 - May 2011
Omni Hotels November 2005 - October 2008
Wyndham Hotel Group August 2000 - October 2005
Wyndham Baltimore Inner Harbor 2003 - 2005
Education
Northern Arizona University 1997 — 2000
Bachelors
Emerge September 2011 - Present
Mandarin Oriental Hotel Group September 2008 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English, Windows
Education
Lesley University 2009 — 2012
Master of Arts (MA), Counseling Psychology, Graduate
Lesley University 2004 — 2008
Bachelor of Science, Elementary Education
Mandarin Oriental Hotel Group October 2012 - Present
Mandarin Oriental Hotel Group June 2008 - August 2012
Skills
Hospitality Management, Hospitality, Resorts, Food & Beverage, Hospitality Industry, Hotels, Hotel Management, Micros, Front Office
Education
NYU
JW Marriott Indianapolis January 2015 - Present
Mandarin Oriental Hotel Group November 2013 - November 2014
Omni San Francisco Hotel August 2008 - October 2012
Hotel Monaco San Francisco April 2007 - May 2008
Tri-Cities Opera August 2003 - February 2007
JC Penney August 2005 - October 2005
Panera Bread State College May 2000 - January 2001
Skills
Multi-line Phone, Microsoft Office, Office Equipment, Night Audit, Guest Recovery, Manager-On-Duty, Supervisory Experience, Sales, Concierge Services, Ticket Sales, Ticketmaster, Communication Skills, Boutique Hotels, Hotels, Front Desk Associate, PBX Operator, Cash Handling Experience, Account Reconciliation, Credit Cards, Theatre, Opera, Singing, Acting, Musical Theatre, Customer Service, Music, Leadership
Education
The University of Texas at Austin 2003 — 2004
Voice and Opera
Maryville College 1996 — 2000
Music Performance, Voice, Music Performance, General
Mandarin Oriental Hotel Group August 2012 - Present
Mandarin Oriental Hotel Group August 2012 - Present
Starwood Hotels & Resorts Worldwide, Inc. February 2010 - August 2012
Starwood Hotels & Resorts Worldwide, Inc. February 2008 - February 2010
Skills
Catering, Banquets, Chef, Cuisine, Culinary Skills, Food, Fine Dining, Menu Development, Pastry
Education
Le Cordon Bleu College of Culinary Arts-Orlando
Baking and Pastry Arts/Baker/Pastry Chef
Shangri-La Hotels and Resorts January 2014 - Present
Shangri-La Hotels and Resorts September 2013 - December 2013
Mandarin Oriental Hotel Group January 2013 - August 2013
Mandarin Oriental Hotel Group November 2012 - January 2013
Palace Hotel June 2009 - August 2009
Skills
Hospitality, Opera, Marketing, Hotel Management, Tourism, Rooms Division
Education
New York University 2011 — 2013
Bachelor of Science (B.S.), Hotel Management
York University
JW Marriott July 2013 - Present
Miami Dade College January 2013 - August 2013
Mandarin Oriental Hotel Group January 2005 - September 2012
Skills
strong customer service..., Excellent communication..., Hospitality, Leadership, Event Management, Access, Time Management, Customer Satisfaction, Sales, Event Planning, Restaurants, Food & Beverage, Teamwork, Training, Social Networking
Education
Strayer University 2014 — 2015
Master's degree, Master in Business Administration
Miami Dade College 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Supervision and Management, Graduated
Mandarin Oriental Hotel Group May 2013 - Present
CityZen Restaurant December 2012 - May 2013
Skills
Food, Inventory Management, Project Management
Education
L'Academie de Cuisine 2012 — 2013
Certificate, Pastry Arts
Mandarin Oriental Hotel Group September 2014 - Present
St Regis New York August 2006 - August 2014
Skills
Japanese Language..., Hotels, Marketing Communications, Japanese, Merchandising, Customer Satisfaction, Pre-opening, Management
Education
New York University 2004 — 2006
Master's degree, Hospitality Administration/Management
National Taipei University 2001 — 2004
Bachelor of Science (BS), History
CONCACAF 2012 - 2013
The Grove Isle Hotel & Spa 2009 - 2010
MorEvents 2007 - 2008
Mandarin Oriental Hotel Group 2000 - 2007
1999 FIFA Women's World Cup Organizing Committee 1998 - 1999
Major League Soccer 1995 - 1998
1994 FIFA World Cup Organziing Commitee 1992 - 1995
Education
Loyola Marymount University
Bachelor of Science (BS)
Marymount High School
Bachelor of Science
Mandarin Oriental Hotel Group December 2011 - Present
Education
New England Culinary Institute
Bachelor of Culinary Arts, Culinary Arts