Mandarin Oriental Hotel Group
Industry: Hotel brand
DescriptionMandarin Oriental Hotel Group, a member of the Jardine Matheson Group, is an international hotel investment and management group with luxury hotels, resorts and residences in Asia, Europe and the Americas. Parent organization: Jardine Matheson Headquarters: Causeway Bay, Hong Kong CEO: James Riley (1 Apr 2016–) Founded: 1963 Number of locations: 31 Subsidiaries: CastaDiva Resort & Spa, The Excelsior, Hong Kong, Mandarin Oriental Kuala Lumpur
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Mandarin Oriental Hotel Group Employees
The Supper Club Inc. April 2015 - Present
Mandarin Oriental Hotel Group June 2014 - September 2014
Education
University of California, Los Angeles 2011 — 2015
Bachelor's Degree, English Literature (British and Commonwealth) and Chinese Language and Culture, Senior
Mandarin Oriental Hotel Group September 2014 - Present
Mandarin Oriental Hotel Group June 2013 - August 2014
Mandarin Oriental Hotel Group April 2011 - June 2013
Mandarin Oriental Miami November 2009 - April 2011
Mandarin Oriental Hotel Group September 2008 - November 2009
Point Clear Resorts & Hotels - River View Plaza Mobile May 2007 - January 2008
Skills
Guest Service Management, Guest Recovery, Rooms Division..., Banquet Operations, Customer Service, Leisure, Hospitality Industry, Rooms Division, Reservation, Customer Satisfaction, Wine, Cuisine, Lodging, Catering, Food Service, Open Table, HotSOS, Food, Employee Relations, Inventory Management, World Class Customer..., Employee Training, Coaching, Hiring, Cooking, Front Office Operation, Hotel Administration, Wine Tasting, Springer Miller Systems, Building World Class..., Reservations
Education
Universidad de San Martín de Porres 2001 — 2006
Tourism and Hospitality Management, Hospitality Administration/Management
Gawker Media May 2015 - Present
Google February 2014 - May 2015
UrbanDaddy September 2011 - February 2014
Mandarin Oriental Hotel Group August 2008 - September 2011
Madewell September 2008 - August 2009
Skills
Social Media, Public Relations, Social Media Marketing, Facebook, Social Networking, Marketing Communications, Event Management, Microsoft Office, PowerPoint, Press Releases, Marketing Strategy, Microsoft Excel, Marketing, Advertising, Blogging, Media Relations, Account Management, Brand Development, Customer Service, Sales, Strategy, Management, Fashion, B2B, New Business Development, CRM, E-commerce, Market Research, Email Marketing, Digital Media, Online Marketing, Sales Operations, Leadership, Sales Process, Online Advertising, Digital Marketing, Salesforce.com, Lead Generation, Cold Calling, Digital Strategy, Integrated Marketing, Strategic Partnerships, Brand Management, Direct Marketing
Education
The George Washington University
Undergrad, International Affairs, Communications, Cum Laude
Mandarin Oriental Hotel Group September 2014 - Present
Mandarin Oriental Hotel Group December 2012 - August 2014
Loews Hotels October 2011 - December 2012
Anderson's Costa Rican Tours July 2009 - October 2011
University of Colorado at Colorado Springs / Yeungjin College, Daegu, South Korea January 2008 - August 2008
Skills
Public Speaking, Curriculum Design, Social Media, Event Planning, Hospitality, Event Management, Teaching, Negotiation, Public Relations, Marketing Communications, Microsoft Excel, Microsoft Office, PowerPoint, Sales, Team Building, Marketing Strategy, Budgets, Customer Service, Fundraising, Strategic Planning, Social Networking, Marketing, Facebook, Advertising, Microsoft Word, Community Outreach, Nonprofits, Social Media Marketing, Spanish, Online Marketing
Education
University of New Hampshire 2001 — 2005
B.A., Honors in History
Suffield Academy 1997 — 2001
High School
Universidad de Costa Rica
Spanish
Mandarin Oriental Hotel Group February 2015 - Present
Mandarin Oriental Hotel Group February 2013 - February 2015
The Setai August 2012 - February 2013
The Setai April 2011 - August 2012
The Setai January 2010 - March 2011
Skills
Accounting, Financial Analysis, Financial Reporting, Management, International Business..., Microsoft Excel, Mathematics, Corporate Finance, Balance Sheet, Account Reconciliation, Opera, sun systems, QuickBooks, Cross Cultural..., Statistics, Income Statement, Auditing, Customer Service, Micros, Front Office, Pre-opening, Resorts, Hotel Management, Revenue Analysis, MICROS
Education
Les Roches International School of Hospitality Management 2009 — 2010
Master of Business Administration (M.B.A.), Finance, General
The University of British Columbia 2003 — 2008
Bachelor of Science (B.Sc.), Food and Nutrition, Double Major
Mandarin Oriental Hotel Group May 2014 - Present
The World - Residences at Sea April 2012 - May 2014
InterContinental Hotels & Resorts September 2011 - April 2012
InterContinental Montelucia Resort & Spa July 2008 - July 2011
InterContinental Mark Hopkins March 2006 - June 2008
Jumeirah, Raffles, Sea Cloud, MS Europa... August 1998 - February 2006
Education
Certified Master Chef
School of Hotel Management, Hamburg
Formal Dual Apprenticeship 1998 — 2001
Associate's Degree - Distinction, Culinary Operations
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - Present
Barcelona Wine Bar & Restaurant December 2013 - October 2014
Four Seasons Hotels and Resorts September 2013 - November 2013
ThinkFoodGroup October 2012 - September 2013
Wolfgang Puck April 2012 - October 2012
Mandarin Oriental Hotel Group September 2010 - March 2012
The Ritz-Carlton Hotel Company LLC March 2008 - September 2010
Skills
Food & Beverage, Banquets, Restaurants, Fine Dining, Hospitality Management, Hospitality, Hospitality Industry, Micros, Menu Development, Hotels, Catering, Restaurant Management, Resorts, Culinary Skills, Wine
Education
University of Central Florida 2007 — 2009
BS, Restaurant & Foodservice Management
St. Thomas Aquinas High School 1998 — 2002
Sonesta Bayfront Hotel Coconut Grove 2011 - Present
Trump International Beach Resort 2007 - 2011
Mandarin Oriental Hotel Group August 2004 - February 2007
Skills
Employee Relations, Payroll, Customer Service, Hospitality Management, Resorts, Catering, Banquets, Process Scheduler, Food & Beverage, Micros, Luxury, Team Building, Hospitality Industry, Hospitality, Property Management..., Training, Hotels, Hotel Management
Education
Universidad Ricardo Palma
Mandarin Oriental Hotel Group April 2011 - Present
Mandarin Oriental Hotel Group April 2009 - April 2011
Fortune City Chinese Food Retailer January 2000 - April 2007
Manchester Marriott Hotel & Country Club September 1998 - September 2000
Affinia Hotels May 1999 - June 1999
Saddlebrook Marriott September 1997 - August 1998
Skills
Food & Beverage, Banquets, Hotels, Front Office, Restaurants, Catering, Sales, Customer Service, Advertising, Food, Analysis, Cooking, Delphi, Reservation, Hospitality Management
Education
The Manchester Metropolitan University 1996 — 2000
Bachelor's Degree, Hotel Management and Tourism
Stafford College of Further Education 1994 — 1996
High School, GNVQ in Hospitality and Catering
Stafford College of Further Education 1993 — 1994
High School, BTEC First Diploma in Hotel and Catering Studies
Mandarin Oriental Hotel Group May 2015 - Present
Outrigger Hotels & Resorts June 2014 - February 2015
Joie de Vivre Hotels - Commune Hotels & Resorts November 2013 - June 2014
School of Travel Industry Management, University of Hawaii at Manoa August 2012 - June 2013
Hotel Moskovskaya Gorka September 2009 - June 2010
USTA Group, Premier Hotel December 2007 - July 2009
Skills
Microsoft Office, Microsoft Excel, Tourism, Research, Reservation, Epitome PMS, Opera, Hospitality
Education
TIM Professional Programs, School of Travel Industry Management, University of Hawaii at Manoa 2013 — 2013
Executive Development Institute for Tourism
University of Hawaii at Manoa 2011 — 2013
Master's degree, Travel Industry Management
Ural State University named after A.M.Gorky 2002 — 2007
Bachelor of Science (BS), Socio-Cultural Services and Tourism
The Tower Club Tyson's Corner June 2015 - Present
Engaging Affairs January 2014 - Present
Mandarin Oriental Hotel Group July 2014 - October 2014
A.Dominick Events May 2013 - August 2013
The Homestead Resort May 2012 - August 2012
The Park Tavern March 2012 - April 2012
Skills
Event Planning, Event Management, Hotels, Hospitality, Coordinating Events, Sales, Corporate Events, Events Coordination, Blogging, Fundraising, Catering, Budgets, Leadership, Entertainment, Time Management, Social Media, Social Networking, Public Speaking, Restaurants, PowerPoint, Customer Service
Education
University of Alabama 2009 — 2013
Bachelor of Science, Restaurant, Hotel, and Meetings Management ; Specialization in Event Planning
Ritz Carlton June 2014 - Present
The Ritz Carlton, Tysons Corner June 2014 - Present
Gaylord National Resort and Convention Center June 2013 - June 2014
University of Central Florida 2009 - 2013
Hilton Worldwide July 2012 - November 2012
Pilster Photography January 2012 - May 2012
Waldorf Astoria Hotel February 2011 - July 2011
Mandarin Oriental Hotel Group June 2010 - August 2010
Skills
Microsoft Excel, Micros, OnQ, Microsoft Office, Microsoft Word, PowerPoint, Event Management, Human Resources, Social Media, Hospitality, Leadership, Time Management, Customer Service, Teamwork, Event Planning, Outlook, Food & Beverage, Hotels, MICROS, Social Networking, Social Media Marketing
Education
University of Central Florida 2009 — 2013
Bachelor of Science (B.S.), Meeting and Event Planning
The Setai, Miami Beach May 2015 - Present
Mandarin Oriental Hotel Group December 2013 - December 2014
Fontainebleau Miami Beach July 2013 - August 2014
The Ritz-Carlton Hotel Company, L.L.C. June 2012 - August 2014
Vista Satellite Communications July 2012 - June 2013
Encompass Digital Media, Inc. May 2010 - February 2012
Intelsat December 2008 - May 2010
CNN May 2000 - December 2008
Skills
Broadcast Television, Broadcast, Video, Television, Video Production
Education
University of Mary-Hardin Baylor 1996 — 1999
Bachelor of Applied Science, Mass Communications
Forbes Travel Guide May 2015 - Present
Langham Hospitality Group March 2012 - February 2015
The Surrey Hotel 2010 - 2011
Gramercy Park Hotel December 2005 - December 2010
Mandarin Oriental Hotel Group January 2000 - November 2005
Hyatt International Hotels January 1995 - March 1999
Four Seasons Tokyo 1998 - 1999
Skills
HIS Epitome, Global Delphi, Marketing Strategy, Hotels, Hospitality Industry, Revenue Analysis, Hotel Management, Yield Management, Hospitality Management, Resorts, Hospitality, Pre-opening, Front Office, Food & Beverage, Tourism, Rooms Division, Micros, Property Management...
Education
University of Dayton 1991 — 2001
Bachelor of Arts
St. Francis Prep
Seminole Hard Rock Hotel & Casino Hollywood June 2014 - Present
Mandarin Oriental Hotel Group May 2014 - May 2014
MGM Resorts International August 2013 - April 2014
MGM Hospitality July 2013 - August 2013
MGM Hospitality at MGM Grand Ho Tram Beach November 2012 - June 2013
Hotel Puente Romano June 2011 - October 2012
MGM Grand Las Vegas June 2008 - June 2011
MGM Grand Las Vegas September 2006 - June 2008
Bellagio Las Vegas February 2005 - September 2006
Bellagio Las Vegas November 2004 - February 2005
Skills
Food & Beverage, Hotels, Restaurants, Fine Dining, Resorts, Banquets, Hospitality Management, Restaurant Management, Menu Development, Marketing, Customer Service, Budgets, Cooking, Wine, Hospitality Industry, Catering, Hospitality, Training, Customer Satisfaction, Management, Team Building, Cuisine, Food, Micros, Pre-opening, Hiring, Process Scheduler, Sales, Purchasing, Event Management, Hotel Management, Leadership, Income Statement, Revenue Analysis, Food Industry, Food Service, Food Cost Management, P&L
Education
University of Massachusetts, Amherst 1992 — 1994
M.S.
University of Massachusetts, Amherst 1989 — 1992
B.S.
MGM Resorts University 2010 — 2010
Direct
Sake Education Council 2010 — 2010
Advanced Sake Professional
Sake Education Council 2009 — 2009
Certified Sake Professional
Court of Master Sommeliers 2008 — 2008
Introductory Course Level 1
Institut Hotelier "Cesar Ritz", Le Bouveret 1990 — 1990
Diploma
American Express September 2014 - Present
Langham Hospitality Group May 2013 - September 2014
The Setai Fifth Avenue, A Capella Managed Hotel. February 2012 - September 2014
The Setai Fifth Avenue, a Capella Managed Hotel October 2010 - September 2014
Mandarin Oriental Hotel Group September 2008 - October 2010
Warwick New York Hotel April 2008 - September 2008
Warwick New York Hotel October 2007 - April 2008
Ships Inn Resort May 2007 - September 2007
Skills
Hotels, Hospitality Industry, Hotel Management, Hospitality Management, Customer Service, Revenue Analysis, Resorts, Pre-opening, Front Office, Hospitality, Micros, Food & Beverage, Yield Management, Hotel Booking, Pre-opening experience, Rooms Division, Accounts Receivable, Catering, Restaurants, Property Management..., Meeting Planning, Opening Hotels, Tourism, Banquets, Guest Service Management, Concierge Services, Fine Dining, Training, Spa, Customer Satisfaction, Luxury, Travel Management, Online Travel, Leisure Travel, Business Travel, Lodging, Reservation, Leisure, OnQ, Restaurant Management, Opera, Wine, Menu Development, Revenue Forecasting, Cost Control, Hiring, Management, Culinary Skills, Cuisine, Delphi
Education
Universidad Catolica Santo Domingo 2001 — 2005
Accounting
Tia Pol August 2014 - Present
Mandarin Oriental Hotel Group May 2013 - July 2014
El Celler de Can Roca September 2012 - December 2012
Chez Dominique November 2010 - October 2011
Diverxo September 2009 - September 2010
Comerc24 April 2009 - August 2009
Restaurante Me August 2007 - March 2009
Jaleo Tapas Bar May 2006 - April 2007
Aureole restaurant December 2003 - April 2004
Dinosaur Bar-B-Que 1997 - 2002
Skills
Cooking, Restaurants, Restaurant Management, Spanish-speaking, Food, Food Safety, Food & Beverage, Chef, Baking, Meat, Meat Processing, Organic Farming, Menu Development, Food Cost Analysis, Desserts, BBQ, Fish, Butchery, Kitchen, HACCP, Nutrition, Team Management, Menu Costing, Hospitality, Hospitality Management, Hospitality Industry, Food Service, Knife Skills, Wine, Food Pairing, Recipes
Education
Culinary Institute of America 2003 — 2006
Bachelor's degree, Restaurant, Culinary, and Catering Management/Manager
Moroccanoil February 2015 - Present
Hampton Sun February 2014 - February 2015
Biltmore Hotel September 2012 - January 2014
Biltmore Hotel October 2011 - September 2012
Mandarin Oriental Hotel Group September 2010 - October 2011
Skills
Customer Service, Retail Buying, Fashion Buying, Operating Budgets, Employee Management, Hospitality Management, Hotels, Hospitality Industry, Retail, Management, Social Networking, Microsoft Office
Education
University of Central Florida 2006 — 2010
Bachelor of Science (B.S.), Hospitality Administration/Management
Mandarin Oriental Hotel Group June 2013 - Present
Mandarin Oriental Hotel Group June 2011 - June 2013
Raffles Dubai July 2010 - June 2011
Raffles Dubai November 2008 - July 2010
The Fairmont Orchid August 2007 - November 2008
The Fairmont Orchid June 2006 - August 2007
Mandarin Oriental Hotel Group June 2004 - April 2006
Skills
Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Resorts, Rooms Division, MICROS
Education
University of Hawaii at Manoa 2001 — 2006
Bachelor's Degree, Travel Industry Management
AlonsoPhysio December 2014 - Present
Compass Group November 2014 - Present
Mandarin Oriental Hotel Group February 2014 - August 2014
Clinica FisioSur September 2010 - January 2013
Private Practice January 2010 - January 2013
Asociación Propersonas con Discapacidad de Arganda August 2009 - August 2010
Club de Futbol Getafe CFSAD January 2009 - July 2009
Club de Fútbol-Sala “LA RAPITA August 2008 - December 2008
Club Atlético de Madrid SAD April 2007 - June 2007
Skills
Fisioterapia, Inglés, Lesiones deportivas, Terapia, Microsoft Excel, Servicio de atención al..., Microsoft PowerPoint
Education
Universidad Complutense de Madrid
Postgraduate degree, Sports Medicine
Universidad Complutense de Madrid
Bachelor of Science
Escuela Superior Javierana
Universidad Europea
Jorge R. Pombo September 2011 - Present
Mandarin Oriental Hotel Group October 2009 - September 2011
The Ritz-Carlton Hotel Company L.L.C. September 2007 - September 2009
Hotel Arts Barcelona November 2006 - May 2007
Skills
Teamwork, Positive Energy, Opening Hotels, Pre-opening, Opera, goconcierge, Complejos turísticos, Turismo, MICROS, Ópera, Preinauguración, Trabajo en equipo, Recepcionista, Alimentación y bebidas, Hoteles, Hotels, Banquetes, Gerencia de hoteles, Hostelería, Inauguración de hoteles, Tourism, Servicio de atención al..., Hospitalidad, Gestión y dirección...
Education
ESDEN 2010 — 2011
Master of Hotel Management, Posgrado. Master.
Universitat de Girona 2004 — 2007
Diplomatura de Turismo
U.S. Department of Justice December 2014 - Present
Mandarin Oriental Hotel Group August 2014 - Present
Reno & Cavanaugh PLLC July 2014 - August 2014
Arnold & Porter October 2013 - May 2014
CSOSA July 2013 - September 2013
Caesars Entertainment Corporation June 2012 - November 2012
Pete's Dueling Piano Bar July 2010 - May 2012
Skills
Microsoft Word, Westlaw, Legal Writing, Lexis, Legal Research, Customer Service, Customer Satisfaction, Organization, Determination, Motivation, Administrative..., Criminal Justice, Courts, Event Planning, LexisNexis
Education
The George Washington University 2013 — 2014
Paralegal Certificate, Paralegal Studies
University of Nevada-Las Vegas 2007 — 2012
Bachelor's degree, Criminal Justice
DACHA Beer Garden December 2014 - August 2015
Barcelona Wine Bar & Restaurant November 2013 - September 2014
Mandarin Oriental Hotel Group July 2013 - October 2013
Waldorf Astoria Hotel July 2012 - July 2013
Gigi Hudson Valley August 2010 - July 2012
The Rome Sustainable Food Project at The American Academy in Rome April 2010 - August 2010
Skills
Catering, Event Planning, Event Management, Menu Development, Food, Banquets, Customer Service, Food Safety, Culinary Skills, Hospitality Management, Hiring, Wine, Time Management, Hotels, Food Service, Training, Restaurants, Customer Satisfaction, Food & Beverage
Education
Culinary Institute of America 2009 — 2013
Bachelor's of Professional Studies, Culinary Arts Management
Culinary Institute of America 2009 — 2012
Associate; A.O.S, Occupational Studies; Culinary Arts
Plainfield North High School
High School Diploma
Wilco Area Career Center
Culinary Arts Certificate
CEB July 2015 - Present
CEB March 2015 - June 2015
Monumental Sports & Entertainment August 2013 - April 2015
Mandarin Oriental Hotel Group November 2014 - February 2015
Mandarin Oriental Hotel Group April 2014 - November 2014
George Washington University April 2012 - May 2014
Monumental Sports & Entertainment May 2013 - September 2013
George Washington University November 2012 - August 2013
Monumental Sports & Entertainment January 2012 - August 2012
George Washington University May 2011 - May 2012
Skills
Social Media, Client Services, Sports, Sponsorship, Social Media Marketing, PowerPoint, Marketing, Microsoft Office, Microsoft Excel, Facebook, Sports Marketing, Public Speaking, Teamwork, Fundraising, Sales Management, Event Management, Sports Management, Adobe Acrobat, Sponsorship Sales, Market Research, SPSS, Marketing Communications, Customer Service, Budgets, Salesforce.com, CRM, Social Networking, Athletics, Analysis, Canopus DVD Burner, Photoshop, Sportcode Gamebreaker, Nonprofits, ANC Sports, Repucom Sports..., SEO, Valuation, Time Management, Negotiation, Coaching, Scarborough, Scheduling Management, Digital Marketing, Order Fulfillment, Relationship Management, Event Planning, Management, Public Relations, Research, Leadership
Education
The George Washington University 2013 — 2014
Master of Tourism Administration, Sport Management
The George Washington University - School of Business 2009 — 2013
Bachelor, Business Administration
Cypress Creek High School 2005 — 2009
High School Diploma, IB Diploma
Langham Hospitality Group April 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. April 2013 - April 2014
W Hotels February 2014 - March 2014
Starwood Hotels & Resorts Worldwide, Inc. December 2011 - April 2013
Starwood Hotels & Resorts Worldwide, Inc. January 2010 - December 2011
Mandarin Oriental Hotel Group September 2009 - January 2010
Mandarin Oriental Hotel Group July 2007 - March 2009
Marriott International July 2006 - July 2007
Accor March 2003 - July 2006
Skills
Opera, Ezyield, OTA extranets, Starguest, TLPE / TLGO - Top Line..., MARSHA, Microsoft Office, Internet Explorer, Innsist, PAR Springer-Miller, Revenue Analysis, Revenue Management, Front Office, Rooms Division..., Yield Management, Rooms Division, Hotel Management, Pre-opening, Micros, Hospitality Industry, Property Management..., Hospitality Management, Hotels, Resorts, Hospitality, Hotel Booking, Opening Hotels, Guest Service Management, Delphi, Reservation, Leisure, Concierge Services, Online Travel, Banquet Operations, Luxury, Distribution Strategies, Business Travel, Forecasting, GDS, Pre-opening experience, OnQ, Revenue Forecasting, Convention Services, Tourism, Food & Beverage
Education
Universidad del Salvador 2000 — 2003
Instituto Glaux 1995 — 2000
MAPS / Mobile Arts Production Services February 2012 - Present
Savoy Hotel Partners LLC November 2008 - March 2012
Savoy Hotel Partners LLC August 2004 - November 2008
Mandarin Oriental Hotel Group June 2004 - December 2004
Skills
Peachtree, Deposits, Petty Cash, Journal Entries, Quickbooks, Cash Receipts, Accounts Payable, Statements, Checking, Reconciling, Accounts Receivable, Bookkeeping, Account Reconciliation, Invoicing, Data Entry, Reconciliation, General Ledger, Spreadsheets, RT Software, QuickBooks, Film Production, Commercial Photography, Production Support, Budget Monitoring, Double Entry, Bank Reconciliation, Financial Statements, Team Building, Tourism, Management, Payroll, Hospitality, Hotels, Food & Beverage, System Administration, Budgets, Hospitality Management, Resorts, Customer Service, Revenue Forecasting, Human Resources, Property Management..., Revenue Analysis, Front Office, Opera, Hospitality Industry, Hotel Management, Yield Management, Meeting Planning, Income Statement
Education
GOLD COAST 2012 — 2012
CAM, Property Management, CAM License
UNLP 1984 — 1990
BS, Paleontology
Universidad Nacional de La Plata 1984 — 1990
Lic., Biology
Ricoh Business Solutions September 2013 - Present
The Setai Hotel Miami Beach November 2012 - September 2013
Vanbreda International / Cigna July 2012 - November 2012
Banco do Brasil July 2010 - July 2012
Magic City Casino October 2009 - June 2010
City of Miami Beach June 2008 - June 2009
InterContinental Hotels Group May 2007 - December 2007
Medimix International 2005 - 2007
The Ritz-Carlton Hotel Company, L.L.C. March 2004 - March 2005
Mandarin Oriental Hotel Group February 2003 - February 2004
Skills
Spanish, Portuguese, Fluent English, Microsoft Excel, PowerPoint, Customer Service, Banking, Microsoft Office, Microsoft Word, Brazilian Portuguese, Commercial Banking, Financial Analysis, Retail Banking, English, Business Planning, Management, Customer Satisfaction, Hospitality, Sales
Education
Miami Dade College 2006 — 2012
Associate of, Business Administration and Management, General, 3.8
Lindsey Hopkins Tech School 2008 — 2008
Bartending, Hospitality Administration/Management
Universidade São Judas Tadeu 1990 — 1994
tecnologia em processamento de dados, Computer Science
The Ritz-Carlton Hotel Company L.L.C. March 2014 - Present
Hotel Palomar Washington D.C., a Kimpton Hotel October 2013 - March 2014
Langham Hospitality Group May 2010 - June 2013
St. Regis Hotel, Washington DC 2008 - 2010
Mandarin Oriental Hotel Group August 2005 - February 2008
Washington Marriott February 2004 - July 2005
Rennaissance Mayflower 1999 - 2004
Doubletree Hotel August 1997 - May 1999
Skills
Concierge Services, Hospitality, Hospitality Industry, Food & Beverage, Rooms Division, Micros, Hotels, Front Office, Guest Service Management, Hospitality Management, Hotel Management, Opera, Banquets, Property Management..., Hotel Booking, MICROS
Education
University of Hartford 1991 — 1996
SEPHORA June 2015 - Present
SEPHORA September 2014 - Present
American Institutes for Research May 2012 - September 2014
Mandarin Oriental Hotel Group September 2009 - May 2012
Mandarin Oriental Hotel Group July 2007 - September 2009
University of Richmond May 2005 - July 2007
Skills
Employee Relations, Recruiting, Labor Relations, Performance Management, Benefits Administration, Behavioral Interviewing, HR Policies, FMLA, Exit Interviews, Interview Skills, HRIS, Employee Engagement, SPHR, Succession Planning, Competency Based..., HR Metrics, Employee Wellness, SHRM, Workforce Planning, Compensation Strategies, Presentations, Human Resources, Interviews, Deferred Compensation, Employee Benefits, Personnel Management
Education
The George Washington University 2009 — 2012
Masters of Arts, Organizational Sciences; Organizational Management
University of Richmond 2003 — 2007
Bachelors of Arts, Psychology & Business Administration
Academia Washington
High School, Caracas, Venezuela
Sag-Aftra January 2010 - Present
Trump Soho Hotel 2010 - October 2012
Mandarin Oriental Hotel Group 2006 - 2008
Skills
Theatre, Acting, Social Media, Entertainment, Social Networking, Editing, Directing, Film, Public Speaking, Facebook, Television, Opera, Short Films, Film Production, Feature Films
Education
The New School 2006 — 2008
BFA, Theatre
The American Musical and Dramatic Academy 2004 — 2006
Professional, Musical Theatre
Steubenville High School 2000 — 2004
Diploma
Four Seasons Hotels and Resorts August 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. July 2013 - August 2014
Joie de Vivre Hospitality October 2012 - July 2013
Pacific Union International 2011 - September 2012
Joie de Vivre Hospitality October 2005 - February 2009
W San Francisco March 2001 - October 2005
Mandarin Oriental Hotel Group January 1999 - March 2001
Skills
Luxury, Negotiation, Contract Negotiation, Hotels, Sales Management, Direct Sales, Marketing Communications, Corporate Branding, Grand Openings, Team Leadership, Recruiting, Training, Sales Operations, Leadership
Education
University of California, Santa Cruz 1982 — 1986
History, Art, Psychology
Drew College Preparatory 1978 — 1981
Dutton-Goldfield Winery April 2014 - Present
Mandarin Oriental Hotel Group November 2007 - March 2014
Fleming's Prime Steakhouse & Wine Bar October 2006 - November 2007
Northern Lakes Seafood Company July 2004 - July 2006
Skills
Wine, Hospitality Management, Wine Tasting, Fine Dining, Hospitality, Food & Beverage, Restaurants, Hotels, Menu Development, Resorts, Restaurant Management, Banquets, Pre-opening, Micros, Catering, Food, Hospitality Industry, Event Management, Menu Engineering, Corporate Events, New Restaurant Openings, Food Service, Hotel Management, MICROS
Education
University of Adelaide 1994 — 1998
Bachelor of Science, Organic Chemistry & Physiology
State Street April 2015 - Present
Mandarin Oriental Hotel Group September 2008 - Present
Skills
Customer Service, Microsoft Excel, Food & Beverage, Microsoft Word, Typing, Customer Satisfaction, Microsoft Office, Time Management, Teamwork, Event Planning, Inventory Management, PowerPoint, Restaurants, Food, Hospitality, Facebook, Hotels, Hospitality Industry, Hospitality Management
Education
University of Massachusetts Boston 2012 — 2014
Bachelor of Arts (BA), Economics, 3.85
Academy of Public Administration under the President of the Republic of Belarus 2000 — 2004
Bachelor of Business Administration (BBA), Business Administration and Management, General, 4.6
Mandarin Oriental Hotel Group January 2014 - Present
Millennials in Travel March 2013 - March 2014
Mandarin Oriental Hotel Group April 2011 - December 2013
Mandarin Oriental, Boston June 2010 - April 2011
Mandarin Oriental, Boston March 2008 - June 2010
Mandarin Oriental, Miami August 2007 - March 2008
Best Western Gateway Grand September 2006 - May 2007
Embassy Suites Deerfield Beach May 2006 - August 2006
Holiday Inn Gainesville March 2006 - May 2006
Skills
Event Management, Hospitality Management, Event Planning, Hotels, Hospitality, Resorts, Front Office, Hospitality Industry, Social Media, Sales, Tourism, Food & Beverage, Hotel Management, Pre-opening, Meeting Planning
Education
University of Florida 2003 — 2007
Bachelor of Science, Recreation, Parks, & Tourism: Specialization in Hospitality Management
Homes for the Homeless July 2013 - June 2015
Mandarin Oriental Hotel Group July 2012 - July 2013
Mandarin Oriental Hotel Group July 2011 - July 2012
Skills
Hotels, Hospitality Management, Hospitality, Sales & Marketing..., Case Management Services, Meeting Planning, Concierge Services, Guest Service Management, Social Media, Event Management, Hotel Management, Microsoft Office, Event Planning
Education
Columbia University - Columbia School of Social Work 2015 — 2017
Master of Social Work (MSW)
University of Maryland College Park 2007 — 2011
Bachelor of Science (BS), Family Science
Ultimate Fighting Championship June 2015 - Present
Mandarin Oriental Hotel Group July 2014 - Present
Mandarin Oriental Hotel Group February 2014 - July 2014
Kirvin Doak Communications June 2013 - August 2013
United State of Consciousness August 2012 - October 2012
Volksbank May 2012 - July 2012
Skills
Event Management, Public Relations, Advertising, Press Releases, Media Relations, Strategic Communications, Social Media, Writing News Releases, Critical Thinking, International Relations, Crisis Communications, Marketing, Video, Management, Facebook, Social Media Marketing, Editing, Social Networking, Microsoft Office
Education
University of Kansas 2009 — 2013
Journalism, Strategic Communications
Gonzaga College High School 2007 — 2009
InterContinental Hotels Group February 2014 - Present
InterContinental Hotels Group March 2012 - February 2014
The Ritz-Carlton Hotel Company LLC August 2011 - January 2012
Mandarin Oriental Hotel Group March 2011 - August 2011
MGM Grand 2010 - 2011
Dragon Hill Lodge 2008 - 2008
pacific islands club 2006 - 2007
Skills
Hospitality Management, Hospitality, Revenue Analysis, Sales, Front Office, Microsoft Office, Management, Customer Service, Event Management, Essbase, Data Analysis, Business Objects, Project Management, OBI, Client Relations Skills, Hyperion, Google Docs
Education
University of Nevada-Las Vegas 2007 — 2010
Bachelor of Science in Hospitality Administration
The University of Georgia 2005 — 2007
Bachelor of Business Administration in Management
Apple Retail November 2012 - Present
Larkspur Hotels & Restaurants September 2007 - June 2012
Mandarin Oriental Hotel Group July 2003 - September 2007
Larkspur Hotels and Restaurants January 2001 - July 2003
boats.com March 2000 - December 2000
The Ritz-Carlton Hotel Company LLC 1993 - March 2000
Skills
Employee Relations, Benefits Administration, Performance Management, Recruiting, Hospitality Management, Organizational..., Leadership Development, Employee Engagement, Succession Planning, Deferred Compensation, Hospitality Industry, Training, Food & Beverage, Pre-opening
Education
University of Arizona 1985 — 1989
Bachelor of Arts, Geography
STUDENT IN FREE ENTERPRISE, UNIVERSITY OF ARIZONA January 2011 - May 2012
UNIVERSITY OF ARIZONA STUDENT UNION January 2009 - May 2012
Arizona List: A Committee for Pro-Choice Democratic Women September 2010 - February 2011
IZZY & NAT’S RESTAURANT/DELI May 2009 - August 2009
DOWNTOWN COMMUNITY DAY CAMP May 2008 - August 2008
Mandarin Oriental Hotel Group May 2007 - August 2007
Skills
Customer Service, Marketing Plan Creation, personal selling, Project Planning, Problem Solving, Building Relationships, Group Work, Proficient in Microsoft..., Public Relations, Sales Management, Representatives
Education
University of Arizona
Bachelor of Arts, Social and Behavioral Science; Communication
University of Arizona, Eller College of Management
Millennium High School 2004 — 2008
Stryker March 2014 - Present
Alternative Office Systems March 2011 - March 2014
Dex Media November 2008 - April 2010
IKON Office Solutions August 2006 - August 2008
Mandarin Oriental Hotel Group August 2004 - July 2006
Skills
Account Management, Business Planning
Education
University of Massachusetts, Amherst 1998 — 2002
Bachelor of Science, Exercise Science, Psychology
The Cosmopolitan of Las Vegas March 2010 - Present
Crunch Fitness January 2008 - October 2009
Morgans Hotel Group June 2000 - December 2007
Mandarin Oriental Hotel Group June 1999 - May 2000
Ian Schrager Hotels March 1996 - May 1999
Skills
HRIS, Employment Law, Performance Management, Strategic Planning, Internal Communications, Workers Compensation, Human Capital, EHS, Internal Marketing, Human Resources, Talent Acquisition, Leadership, Hospitality Management, Hospitality, Hospitality Industry, Hotel Management, Resorts, Hotels, Pre-opening, Deferred Compensation, Employee Benefits, Employee Engagement, Employee Relations, Employee Training, Interviews, Labor Relations, Leadership Development, Management, Payroll, Personnel Management, Recruiting, Training
Education
Universidad Católica Andrés Bello 1986 — 1991
Communication, Journalism, and Related Programs
SecondWave Recycling October 2013 - Present
Rady Children's Hospital October 2011 - September 2013
Mandarin Oriental Hotel Group April 2010 - October 2011
Evans Hotels February 2008 - April 2010
Evans Hotels August 2007 - February 2008
Ir2, Interior Resource 2005 - 2007
Skills
Business Development, Marketing, Contract Negotiation, Sales, Hospitality, Hotels, Project Management, Partnership Marketing
Education
University of California, San Diego 2006 — 2008
Business Certificate, Marketing
University of California, Davis 2001 — 2005
B.S., Environmental Design
Point Loma High School 1998 — 2001
Mandarin Oriental Hotel Group September 2015 - Present
Modus Hotels July 2015 - August 2015
Modus Hotels May 2015 - June 2015
Prevention of Blindness Society of Metropolitan Washington September 2014 - April 2015
The Sherwood Taipei June 2014 - July 2014
Skills
Event Planning, PowerPoint, Social Media, Social Networking, Microsoft Excel, Microsoft Office, Facebook, Microsoft Word, Teamwork, Chinese, Public Relations, Event Management, Hospitality, Hotel Management
Education
The George Washington University - School of Business 2012 — 2016
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management
Brooks School 2008 — 2012
Cum Laude
American International School of Lagos
JEAN-GEORGES MANAGEMENT June 2014 - Present
Mandarin Oriental Hotel Group September 2010 - June 2014
Mandarin Oriental Hotel Group December 2008 - January 2011
Mandarin Oriental Hotel Group June 2006 - November 2008
Mandarin Oriental Hotel Group September 2005 - June 2006
Skills
Benefits Administration, Employee Relations, Benefits, Compensation, Hiring, Human Resources, Labor Relations, HRIS, Recruiting, Employee Training, FMLA, Hospitality Management, Hospitality Industry, Hospitality, Hotel Management, Hotels
Education
Brookdale College 2003 — 2005
Liberal Arts
University of The Arts 2001 — 2003
Graphic Design
Chartwell Hospitality May 2012 - Present
Embassy Suites December 2010 - May 2012
Mandarin Oriental Hotel Group July 2008 - July 2010
The Madision, a Loews Hotel February 2007 - July 2008
Loews Hotels October 2004 - February 2007
Skills
OnQ R&I, OnQ FM, OnQ PM, MARSHA, MRDW, Hotel Management, Opera, Springer Miller Systems, HPP, Convention Services, Hospitality, Meeting Planning, Hotel Booking, Revenue Forecasting, Restaurants, Hotels, Delphi, Hospitality Industry, Hospitality Management, Revenue Analysis, OnQ, Property Management...
Education
University of Tennessee-Knoxville 2002 — 2003
International Business
Troy University 2000 — 2002
International Business
Hillsboro Comprehensive High School
ISPOT Interactive October 2014 - Present
Collager July 2013 - Present
Deluxe Corporation July 2011 - December 2013
PsPrint January 2004 - July 2011
Mandarin Oriental Hotel Group February 2009 - August 2009
PsPrint December 2001 - December 2003
adventmedia 1996 - 2001
Barron Communication Group January 1996 - December 1996
Skills
Product Management, E-commerce, Web Development, SharePoint, User Experience, Business Process, Project Management, Agile Methodologies, Agile Project Management, Leadership, Web Analytics, Scrum, Start-ups, Web Applications, Information Architecture, Enterprise Software, Problem Solving, Software Project..., Analytics, Project Planning, jQuery, Business Intelligence, Management, Web Services, IT Strategy, Soft Skills, Certified Scrum Master..., Software Development, Web Design, Enterprise Architecture, PMP, JavaScript, Marketing Strategy, HTML 5, SDLC, Vendor Management, HTML5, SQL, Maintaining A Positive..., HTML, Web Performance, Cross-functional Team..., Outsourcing, Requirements Analysis, Integration, Copywriting, Consulting, Process Improvement
Education
University of California, San Diego
Philosophy, Political Science
UC Berkeley Extension
Project Management
Western Governors University
Computer Software Engineering
One&Only Palmilla March 2011 - Present
Four Seasons Hotel Los Angeles at Beverly Hills July 2010 - March 2011
Four Seasons Hotels and Resorts April 2000 - July 2010
Mandarin Oriental Hotel Group January 1988 - January 2000
Education
University of California, Los Angeles
Mandarin Oriental Hotel Group October 2014 - Present
Mediate Management Co., Inc. 2012 - 2014
Four Seasons, Boston April 2006 - February 2011
Ritz-Carlton 2011 - 2011
Barkan Management Co., Inc. 2002 - 2006
Skills
Residential Homes, Property Management, Condos, Real Estate, Customer Service, Apartments, Budgets, Leases, Hospitality, Hospitality Management, Investment Properties, Rentals, Yardi
Education
The University of Connecticut
Bachelor of Science (B.S.)
AC Hotels July 2015 - Present
AC Baqueira Ski Resort Autograph Collection by Marriott November 2014 - April 2015
sbe Group March 2014 - October 2014
sbe Group December 2013 - March 2014
Emirates Airlines Dubai June 2011 - December 2013
Mandarin Oriental Hotel Group June 2010 - August 2010
Renaissance Hotels January 2009 - June 2010
Skills
Team Leadership, Teamwork, Communication, Highly responsible, Airlines, Front Office
Education
Universidad de Deusto 2004 — 2007
Bachelor of Tourism, Tourism
Rainbow Room August 2015 - Present
Bouley Restaurant February 2014 - August 2015
Mandarin Oriental Hotel Group July 2011 - February 2014
Dorchester Collection - The New York Palace October 2010 - July 2011
Starwood Hotels & Resorts Worldwide, Inc. July 2009 - November 2010
St. Regis Hotel San Francisco September 2007 - July 2009
Starwood Hotels & Resorts Worldwide, Inc. March 2006 - September 2007
Four Seasons Provence 2005 - 2006
Vatel International Hotel School 2003 - 2005
Anassa Hotel 2004 - 2004
Skills
Hospitality Management, Food & Beverage, Hotels, Hotel Management, Hospitality Industry, Hospitality, Resorts, Banquets, Pre-opening, Micros, Front Office, Restaurants, Revenue Analysis, Cuisine, Fine Dining, Menu Engineering, Opening Hotels, Pre-opening experience, Property Management..., Restaurant Management, Rooms Division
Education
Université de Perpignan Via Domitia 2003 — 2005
Master, Hospitality
Vatel International Hotel & Tourism Management Business School of Nimes-France 2003 — 2005
Master's degree, Hospitality Management
The George Washington University Hospital August 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. November 2007 - August 2014
Sofitel Luxury Hotels and Resorts August 2006 - November 2007
Mandarin Oriental Hotel Group January 2005 - August 2006
The Ritz-Carlton Hotel Company, L.L.C. 1998 - 2005
Education
University of Bucharest
Bachelor's degree, History
HealthChoicesFirst 2008 - Present
Copeman Healthcare January 2006 - January 2010
Burcon NutraScience Corporation January 2000 - September 2003
Four Seasons Hotels and Resorts September 1988 - September 1990
Mandarin Oriental Hotel Group January 1985 - January 1988
Skills
Digital Media, Healthcare, Wellness, Leadership, Video Production, Entrepreneurship, Sports, Public Speaking, Strategic Planning, Lifestyle, Sales, Health Education, Digital Marketing, Athletics, Video, Video Editing, SEO, Video SEO, Marketing Strategy, Training, Social Media, Coaching
Education
The University of British Columbia 1981 — 1985
Bachelor of Arts (BA)
St. Regis Deer Valley June 2014 - Present
Mandarin Oriental Hotel Group August 2007 - May 2014
Inter Continental Hotel Group August 1991 - February 2007
RPM February 1986 - July 1988
Marriott Hotels September 1978 - February 1986
Skills
Hotel Management, Pre-opening, Rooms Division, Hospitality Management, Yield Management, Hospitality Industry, Hotels, Resorts, Hospitality, Front Office, Micros, Revenue Analysis, Laundry, Property Management..., Opening Hotels, Opera, Pre-opening experience, OnQ, Food & Beverage, Banquets
Education
Universidad de Guadalajara
The August Jackson Company October 2014 - Present
Dynamic Advertising Solutions March 2012 - October 2014
Mandarin Oriental Hotel Group August 2011 - November 2011
Society for Women's Health Research (SWHR) March 2011 - May 2011
Skills
Singing, Sight Reading, Piano, Improvisation, Musical Theatre, Stage, Social Media, Acting, Theatre, Facebook, Editing, Event Management, Music, Marketing, CRM, Performing Arts
Education
University of Maryland College Park 2007 — 2010
BA, English, Musical Theatre
Bar Boulud September 2014 - Present
Mandarin Oriental Hotel Group October 2008 - June 2014
Skills
Hospitality, Hospitality Industry, Hospitality Management, Catering, Customer Service, Event Planning, Hotel Management, Hotels, Microsoft Office, Pre-opening, Restaurants
Education
University of Massachusetts Boston
English Literature
Tapco Restaurant Group January 2014 - Present
Tap 42 April 2013 - January 2015
The Ritz-Carlton Hotel Company LLC December 2012 - April 2013
The Ritz-Carlton Hotel Company LLC August 2011 - January 2013
The Cadet Hotel December 2010 - July 2011
Mandarin Oriental Hotel Group November 2004 - November 2010
Michaels Kitchen August 2002 - August 2004
Skills
Menu Development, Culinary Skills, Cooking, Restaurants, Restaurant Management, Catering, Cuisine, Food Service, Fine Dining, Food, Recipes, Food & Beverage, Food Preparation, Banquets, Food Safety, Chef, Culinary Management, Gourmet, Hospitality Management, Menu Costing, Micros, Pastry, Pre-opening, Sanitation, Seafood
Education
johnson and wales north miami 2002 — 2003
University of Florida 2000 — 2002
Mandarin Oriental Hotel Group July 2013 - Present
GBTA Global Business Travel Association September 2014 - Present
Citigroup March 2010 - May 2013
Four Seasons Hotels and Resorts June 2002 - March 2010
The Ritz-Carlton Hotel Company, L.L.C. March 2001 - May 2002
Four Seasons Hotels and Resorts / Four Seasons Hotel New York February 1998 - March 2001
The Mayflower Inn (now the Grace Mayflower Inn) 1993 - 1998
Skills
Leadership, Hospitality, Revenue Analysis, Hotels, Contract Negotiation, Hospitality Industry, Management, Hospitality Management, Travel Management, Sales, Marketing, Tourism, Account Management, Business Travel, Resorts, Negotiation, Sales Management, Marketing Strategy, Pre-opening, Front Office, Strategic Planning, Yield Management, Public Relations, Customer Service, Social Networking, Training, Strategic Sourcing, Market Planning, Food & Beverage, Budgets, Coaching, Program Management, Key Account Management, Time Management, Global Travel Management, Sales Operations, Key Account Development, Incentives, Customer Satisfaction, Vendor Management, Leisure Travel, Corporate Events, Meeting Planning, Sales Leadership..., Duty of Care, Key Account..., Development &..., Executive Travel, Interact with All..., Travel Marketing
Education
The University of Texas at Austin 1983 — 1988
Bachelor of Liberal Arts, Sociology / Urban Studies
Mandarin Oriental Hotel Group August 2015 - Present
Hilton Worldwide May 2014 - August 2015
Hilton Worldwide April 2011 - May 2014
Marriott International January 2010 - June 2011
The Ritz-Carlton Hotel Company, LLC March 2004 - December 2009
Accenture June 1998 - February 2004
Four Seasons Hotels and Resorts August 1995 - June 1998
Ritz-Carlton, Pentagon City 1991 - 1993
Skills
Compensation, Benefits, HR Strategy, HR Consulting, Payroll, HRIS, Deferred Compensation, Personnel Management, Strategic HR, Employee Benefits, Leadership, Succession Planning, Recruiting, Employee Engagement, Human Resources, Change Management, Employee Relations, Training, Program Management, HR Transformation, Talent Management, Onboarding, Workforce Planning, PeopleSoft, Performance Management, Organizational..., Talent Acquisition
Education
The George Washington University 1997 — 1999
M.A., Human Development
University of Maryland University College
Bachelor's degree, Business Administration and Management (minor: Humanities)
Freelance Illustrator, self employed October 2013 - Present
Collins Middle School October 2014 - February 2015
Peabody Essex Museum August 2014 - December 2014
Mandarin Oriental Hotel Group July 2014 - October 2014
Peabody Essex Museum June 2014 - September 2014
Peabody Essex Museum January 2014 - August 2014
Mandarin Oriental Hotel Group November 2013 - August 2014
The Art Institute of Chicago October 2011 - May 2013
The Art Institute of Chicago October 2009 - May 2013
Skills
Fine Art, Art, Painting, Contemporary Art, Visual Arts, Drawing, Photoshop, Photography, Teaching, Sculpture, Graphic Design, Oil Painting, Art Education, Microsoft Office, Galleries, Illustration, Mixed Media, Social Media, Research, Illustrator, Art History, Hospitality, Hotels
Education
The School of the Art Institute of Chicago 2007 — 2013
Bachelor of Fine Arts (BFA), Painting and Drawing
Advanced Aesthetic - Plastic & Reconstructive Surgery June 2015 - Present
Mandarin Oriental Hotel Group August 2014 - Present
Mandarin Oriental Hotel Group February 2014 - Present
Cinta Aveda Institute: Student Salon & Spa November 2013 - Present
Lyrics Born, Quannum Projects June 1996 - Present
The Claremont Hotel, Club & Spa March 2012 - November 2013
The Claremont Hotel, Club & Spa May 2010 - March 2012
The Claremont Hotel, Club & Spa December 2006 - May 2010
San Francisco Opera April 1996 - January 1998
KSFM 102.5 September 1994 - October 1995
Skills
Hotels, Composition, Spa, Recording, Event Planning, Event Management, Hospitality, Hospitality Management, Customer Service, Entertainment, Catering, Hospitality Industry, Resorts, Music, Corporate Events, Live Performer, Singing, Wellness, Meeting Planning, Vocalist, Hotel Management, Sales, Restaurants, Banquets, Hip Hop, Studio Recording, Live Sound, Band, Food, Music Industry, Songwriting, Live Events, Songs, Esthetics, Skin Care, Aesthetics
Education
Cinta Aveda Institute 2013 — 2014
Certification, Esthiology
Miss Marty's School of Beauty 1998 — 2000
Cosmetology/Cosmetologist, General
UC Davis 1992 — 1996
Majored in Political Science and French
Foothill Highschool 1989 — 1992
Service Systems Associates January 2014 - Present
Service Systems Associates / Kmssa June 2012 - December 2013
Taste of the Wild! Zoo Miami Catering - KMSSA March 2009 - July 2012
Sid Wainer & Son's - Specialty Produce and Specialty Foods November 2007 - January 2009
Michy's Restaurant January 2006 - November 2007
Mandarin Oriental Hotel Group April 2004 - January 2006
Market Basket February 2003 - March 2004
Boca Grande Club Inc May 1999 - May 2001
Skills
Catering, Fine Dining, Menu Development, Food & Beverage, Hospitality, Hospitality Management, Hospitality Industry, Event Management, Restaurant Management, Hotels, Banquets, Event Planning, Corporate Events, Culinary Skills, Restaurants, Food, Pre-opening, Food Service, Trade Shows, Wedding Planning, Meeting Planning, Chef, Sales, Parties, Multi-unit, Private Events, Cuisine, Inventory Management, Budgets, Banquet Operations, Recipes, Purchasing, Customer Service, Dinners, New Restaurant Openings, Culinary Management, Operations Management, ServSafe, Training, Gourmet, Food Industry, Pre-opening experience, Labor Control, Food Safety, Pastry, Serve Safe Certified, Revenue Analysis, Team Building
Education
The Culinary Institute of America 2001 — 2004
BPS, Hospitality and Culinary Arts
Charlotte County Vocational Technical Center 1999 — 2001
Culinary and Baking Certification, Hospitality
TravelKeys.com January 2005 - Present
Ski Park City Rentals July 2011 - Present
BiteoftheBest.com January 2004 - Present
Mandarin Oriental Hotel Group January 2003 - December 2004
Skills
Resorts, Hotels, Hospitality, Hospitality Management, Tourism, Leisure, Hospitality Industry, Luxury, Pre-opening, Hotel Management, Revenue Analysis, Food & Beverage, Front Office, Restaurants, Menu Development, Yield Management, Catering, Travel Management, Banquets, F&B Operations
Education
University of Pennsylvania 1998 — 2002
BA, History, Philosophy, Physics
Katholieke Universiteit Leuven
Diplomacy, International Politics
Food Services Incorporated, Roosevelt University June 2012 - Present
Events by Tommy R's November 2010 - September 2012
Catering By Design March 2010 - October 2010
Mandarin Oriental Hotel Group October 2009 - January 2010
University of Denver April 2009 - September 2009
Park Hyatt Beaver Creek September 2008 - April 2009
Hyatt Regency March 2007 - September 2008
Fairmont Hotels and Resorts November 2006 - January 2007
Skills
Sales, Event Management, Catering, Customer Service, Event Planning, Hospitality, Hotels, Management, Marketing, Restaurants, Social Media Marketing, Training, Food & Beverage, Social Networking, Social Media
Education
University of Denver - Daniels College of Business 2004 — 2010
BSBA, Hotel Restaurant and Tourism Management
New Trier High School
Margaritas Restaurants March 2015 - August 2015
Sofra Bakery April 2014 - March 2015
Mandarin Oriental Hotel Group October 2011 - January 2014
Radius Restaurant August 2010 - October 2011
Sweet Creations of Wakefield, Massachusetts October 2009 - August 2010
Skills
Pastry, Catering, Restaurants, Menu Development, Banquets, Hospitality, Culinary Skills, Hotels, Fine Dining, Recipes, Cake Decorating, Food Safety, Hospitality Industry, Cooking, Hospitality Management
Education
The Culinary Institute of America 2005 — 2009
Bachelor's degree, Baking and Pastry Arts/Baker/Pastry Chef
SBE Entertainment August 2013 - Present
Thompson Hotels July 2012 - August 2013
Hotel Nikko San Francisco August 2011 - July 2012
Morgans Hotel Group February 2011 - August 2011
Morgans Hotel Group May 2007 - January 2011
Mandarin Oriental Hotel Group 2004 - 2007
Regent Hotels & Resorts 2002 - 2003
Le Parker Meridien 1998 - 2001
Education
University of Louisiana at Monroe 1996 — 1998
Master, Liberal Arts
Mandarin Oriental Hotel Group February 2015 - Present
Mandarin Oriental Hotel Group August 2013 - February 2015
Mandarin Oriental Hotel Group June 2012 - August 2013
GW Center for Student Engagement August 2011 - May 2012
GW Summer Housing January 2011 - August 2011
Universal Pictures January 2009 - May 2011
The River Inn September 2010 - December 2010
Resorts Hotel and Casino May 2010 - August 2010
Red Robin May 2009 - August 2009
Skills
CPR Certified, FIFA Grade 8 Referee, Hospitality Management, Cpr Certified, Customer Service, Time Management, Leadership, Public Speaking, Hotel Management, Microsoft Excel
Education
The George Washington University - School of Business 2011 — 2012
Master of Tourism Administration (MTA), Hospitality Management
The George Washington University - School of Business 2007 — 2011
Bachelor's of Business Administration (BBA), Tourism and Hospitality Management
B3NET Inc. January 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. August 2014 - Present
Sweets by Gianna December 2011 - Present
Marriott International September 2012 - August 2014
The Ritz-Carlton Hotel Company LLC September 2012 - August 2014
Crave October 2011 - September 2012
Cut the Cake August 2010 - October 2011
Mandarin Oriental Hotel Group October 2009 - August 2010
Skills
Cakes, Pastry, Cake Decorating, Baking, Cookies, Desserts, Cupcakes, Hotels, Restaurants, Culinary Skills, Chocolate, Sugar, Confectionery, Food Safety, Recipes, Catering, Menu Development, Cooking
Education
Culinary Institute of America 2006 — 2009
AOS, Baking and Pastry Arts
The Culinary Institute of America 2006 — 2009
Associate's degree, Baking and Pastry Arts/Baker/Pastry Chef
Mandarin Oriental Hotel Group March 2014 - Present
Modus Hotels June 2012 - February 2014
Modus Hotels January 2011 - June 2012
Modus Hotels August 2010 - January 2011
DC Commission on the Arts & Humanities January 2010 - August 2010
George Washington University June 2009 - June 2010
ARLINGTON ARTS CENTER January 2009 - May 2009
Skills
Customer Service, Community Engagement, Artist Development, Visual Arts, Social Media Development, Art, Spanish, Grant Management, Event Management, Operations Management, Office Management, Contractual Agreements, Catering, Social Media, Event Planning, Management, A&R, Public Relations, Hotels, Grants, Hospitality
Education
The George Washington University
Bachelor of Arts (American Studies)
Universitat de Barcelona
University of Virginia
Wynn Las Vegas October 2009 - Present
TSM-The Stone Man September 1999 - August 2008
Mandarin Oriental Hotel Group June 1999 - November 2004
Skills
Culinary Skills, Menu Development, Sanitation, Cost Control, Butchery, Culinary Management, Ice Carving, Menu Costing, Banquets, Cuisine, Fine Dining, Recipes, Menu Engineering, Gourmet, Italian cuisine, Pastry, Pre-opening, Italian Cuisine
Education
University of Hawaii at Manoa 1994 — 1997
Bachelor's degree in Philosophy. Associates in Culinary Arts., Modern Philosophy.
Mandarin Oriental Hotel Group November 2014 - Present
Busy B's Welcome Gift Bags May 2014 - Present
Exquisite Events Design May 2008 - Present
Hyatt Regency Newport July 2014 - Present
Bellevue Wine and Spirits June 2014 - Present
Alfalfa's Market, Inc August 2013 - May 2014
Newport Yacht Club June 2008 - August 2013
Skills
PowerPoint, Microsoft Office, Social Media, Public Speaking, Event Planning, Time Management, Social Networking, Microsoft Word, Psychology, Nutrition, Personal Training, Hospitality, Lightspeed, Sales, Event Management
Education
University of Colorado at Boulder 2010 — 2014
Bachelor of Science (BS), Psychology
Taj Hotels Resorts and Palaces October 2010 - September 2014
Viceroy Anguilla June 2009 - September 2010
Kor Hotel Group (now Viceroy Hotel Group) August 2008 - September 2010
Viceroy Miami September 2008 - April 2009
Mandarin Oriental Hotel Group November 2003 - July 2006
Tides Hotel 1999 - 2003
Skills
Leisure Travel, Luxury Travel, Public Relations, Hospitality, B2B Marketing, Resorts, Hotels, Hospitality Management, Revenue Analysis, Hotel Management, Event Management, Sales, Relationship Management, Agency Relationship...
Education
University of Florida 1992 — 1994
Journalism and Communications
Father Lopez High School 1987 — 1990
FirstService Residential Florida May 2015 - Present
FirstService Residential Florida November 2013 - Present
Mandarin Oriental Hotel Group December 2011 - October 2013
VectorGlobal Wealth Management Group November 2010 - November 2011
Beta Capital Management September 2008 - July 2010
Morgan Stanley Smith Barney August 2007 - July 2008
Bank of America November 2006 - May 2007
Fidelity Investments January 2004 - August 2004
John Hancock Funds December 2002 - January 2004
Skills
Financial Modeling, Customer Service, Luxury Brand Marketing, Spanish, Excel, Financial Analysis, Budgets, Corporate Finance, Finance, Fixed Income, Forecasting, Investments, Management, Microsoft Excel, Microsoft Office, Negotiation, Sales, Strategic Planning, Leadership
Education
Universidad Pública de Navarra 2005 — 2006
Masters
University of Maryland College Park 1998 — 2002
B.S.
These Seeds of Love March 2012 - Present
Naturopathica Holistic Health January 2009 - February 2011
Darphin/Estee Lauder October 2006 - January 2009
Jurlique August 2004 - August 2006
Jurlique, USA 2003 - 2006
Touch Skin and Body Care Studio January 2001 - August 2003
Mandarin Oriental Hotel Group January 2001 - January 2002
Skills
Spa, Event Planning, Skin Care, Holistic Health, Public Speaking, Reiki, Wellness, Retail, Yoga, Nonprofits, Beauty Industry
Education
University of Denver 1995 — 1999
BS, Environmental Science
CF High School
International Market Centers December 2013 - Present
Mandarin Oriental Hotel Group June 2013 - October 2013
Caesars Palace December 2011 - June 2013
Aria @City Center January 2011 - January 2012
Wells Fargo Bank October 2009 - June 2011
Aria Hotel and Casino (Citycenter) December 2009 - January 2011
Skills
Hospitality, Event Planning, Customer Service, Word, Gaming, Microsoft Word, Event Management, Data Analysis, Hotels, Leadership, Time Management, Customer Satisfaction, Sales, Restaurants, Microsoft Excel, PowerPoint, Social Media, Hospitality Industry, Team Building, Outlook, Account Management, Marketing, Sales Management, Management
Education
The International School of Hospitality 2011 — 2011
(Art of Concierge), Concierge
The International School of Hospitality 2010 — 2011
Certificate, Conference Management and Event Planning
University of California, Davis 2004 — 2009
Bachelors of Arts in Asian American Studies and Communication, Asian American Studies and Communicaions
Mandarin Oriental Hotel Group January 2014 - Present
Invest Hospitality June 2013 - December 2013
MGM Grand Hotel & Casino Las Vegas 2010 - June 2013
MGM Grand Las Vegas, MGM Mirage 2008 - 2010
The Ritz Carlton, South Beach 2006 - 2008
The Ritz-Carlton, Key Biscayne, FL “AAA”Five Diamond Hotel 2003 - 2006
The Ritz-Carlton Lodge, Reynolds Plantation, GA 2002 - 2003
The Ritz-Carlton, Cancun, Mexico “AAA” Five Diamond Hotel 1998 - 2002
Skills
PowerPoint, Word, Excel, Outlook, Micros, POS, Menu Development, Banquets, Cost Control, Menu Design, Fidelio
Education
Universidad Panamericana 1989 — 1993
Bachelor, Restaurant & Hotel Management
IHG - InterContinental Hotels Group July 2014 - Present
InterContinental Hotels Group September 2010 - July 2014
Hilton Hotel Worldwide 2007 - 2010
Hilton Worldwide July 2005 - September 2007
Hilton Orrington/Evanston May 2003 - February 2005
Preferred Hotels & Resorts June 2001 - October 2002
Lenox Suites Hotel Of Chicago June 2000 - June 2001
Mandarin Oriental Hotel Group September 1999 - June 2000
Rosewood Hotels & Resorts May 1995 - September 1999
Skills
Hotels, Hospitality Industry, Hospitality, Revenue Analysis, Hospitality Management, Hotel Management, Yield Management, Rooms Division, Portfolio Management, Resorts, Tourism, Property Management..., Management, Pre-opening, Food & Beverage, Strategic Consulting, Employee Training, Presentation Skills, Employee Management
Education
The University of Texas at Austin
Mandarin Oriental Hotel Group June 2015 - Present
Ruby Tuesday September 2014 - Present
Aunt Butchies of Brooklyn Restaurant/Café January 2011 - August 2014
New York Sports Club June 2013 - August 2013
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Customer Service, Teamwork, Social Media, Public Speaking, English, Organization, Access, Social Networking, Time Management, Event Planning, Leadership
Education
University at Albany 2012 — 2015
Bachelor’s Degree, Communications/Business Administration
Saint Joseph by the Sea High School 2008 — 2012
High School, Business
Mandarin Oriental Hotel Group June 2015 - Present
Mandarin Oriental Hotel Group April 2015 - June 2015
Mandarin Oriental Hotel Group January 2014 - April 2015
Educational Advising and Resource Center September 2012 - July 2013
Peace Corps June 2010 - June 2012
Cobb County School District August 2006 - May 2010
Carrabba’s Italian Grill August 2005 - April 2010
Skills
Teaching, Teacher Training, Teaching English as a..., Teaching Adults, University Teaching, Customer Service, Waitressing, ESL, English, Translation, Spanish, Language Teaching, Foreign Languages, Intercultural..., Training, Linguistics, Curriculum Design, Nonprofits, Program Development, Community Development, Adult Education, Lesson Planning, Curriculum Development, Higher Education, Tutoring, Event Management, TEFL, Classroom, Volunteer Management, International Education, Time Management, Youth Development, Fundraising, Community Outreach, Cultural Awareness, Cross-cultural..., Student Counseling, Literature, Program Evaluation, Editing, Educational Leadership, Literacy
Education
The George Washington University 2013 — 2014
Master's Degree, Tourism Administration / Hospitality Management
The University of Georgia 2001 — 2005
Bachelor of Arts degree, Spanish
AS Roma Football Club April 2014 - Present
The Madison Square Garden Company August 2013 - April 2014
Raptor Accelerator June 2011 - April 2014
Madison Square Garden October 2007 - July 2013
Mandarin Oriental Hotel Group September 2011 - January 2013
Cityfeet.com June 2005 - October 2007
Skills
Quark XPress, InDesign, Illustrator, Microsoft Office, Photoshop, Social Media, QuarkXPress, Layout, Graphics, Adobe Creative Suite, Mac, Marketing, Advertising, Creative Direction, Graphic Design, Brand Development
Education
University at Buffalo 2000 — 2004
BFA, Communication Design
Rouxbe Online Cooking School 2005 - Present
Freaky Beats & Eats Film Catering Inc. 1999 - 2005
Fairmont Hotels and Resorts 1996 - 1998
CP Hotels & Resorts 1995 - 1996
Canwest Cycling Dimensions Inc. 1989 - 1995
Delta Hotels 1987 - 1989
Mandarin Oriental Hotel Group 1985 - 1987
Trolls Restaurant 1980 - 1985
Skills
Catering, Distance Learning, E-Learning, Entrepreneurship, Cooking, Banquets, Web Project Management, Web Development, Restaurants, Start-ups, Recipes, Interaction Design, Culinary Skills, Social Media, Chef, Hotels, Food, Menu Development, Adult Education, Food & Beverage, Hospitality, Restaurant Management, Training, Baking
Education
The University of British Columbia 1990 — 1992
University of British Columbia
Mandarin Oriental Hotel Group August 2015 - Present
Boston Harbor Hotel April 2013 - May 2015
Royal Sonesta Hotel Boston September 2010 - April 2013
The Charles Hotel March 2006 - September 2010
The Charles Hotel April 1997 - March 2006
Boston Park Plaza Hotel September 1995 - April 1997
Skills
Teamwork, Billing Systems, Outlook, Microsoft Excel, Microsoft Office, Accounting, Accounts Receivable, Customer Service, Invoicing, Account Reconciliation, Hotels, Sales, Hospitality Industry, Management, Accounts Payable, Hospitality, Hospitality Management, Hotel Management
Education
Université Paris Nord- Paris 13 1985 — 1988
BA
Université Blaise Pascal (Clermont-II) - Clermont-Ferrand 1983 — 1985
Associate
Eat It! Food Adventures with Marco Polo September 2011 - Present
Recipe for Success Foundation January 2003 - Present
TEDx Houston 2010 - 2010
A monthly column for Tribeza Magazine March 2007 - 2009
Freelance writer 1998 - 2008
Small Luxury Hotels of the World 1992 - 1998
Essence of Mexico Foundation 1989 - 1992
Asia a la Carte 1986 - 1989
Mandarin Oriental Hotel Group 1982 - 1986
Skills
Photography, Published Author, Non-profit..., Books, Culinary Skills, Curriculum Development, Public Speaking, Travel Writing, Cookbooks, Special Event, Voiceovers, Fundraising, Public Relations, Lifestyle Writing, Children's Books, Writing, Organic Gardening
Education
The University of Texas at Austin 1969 — 1972
Mandarin Oriental Hotel Group September 2001 - Present
Heckaman Group, LLC January 2000 - Present
StructureWide, LLC January 2000 - Present
Education
University of Central Florida – Rosen College of Hospitality Management 1988 — 1992
Bachelor's Degree, Hospitality Management
Meritage February 2011 - Present
Coblentz Patch Duffy and Bass September 2008 - November 2010
Mandarin Oriental Hotel Group 2006 - 2008
Bingham McCutchen LLP June 2003 - October 2006
Paul Hastings 2000 - 2001
Skills
Litigation, Pleadings, Corporate Governance, Document Review, Corporate Law, Litigation Support, Training, Courts
Education
University of California, Los Angeles 2000 — 2001
Certificated, Paralegal
University of California, Santa Barbara 1995 — 1999
B.A., Law and Society
iPEC
Harvard Club of New York October 2011 - Present
Mandarin Oriental Hotel Group April 2004 - September 2011
Skills
Public Relations, Event Management, Marketing Communications, Social Media, Event Planning, Media Relations, Hospitality, Hotels, Press Releases, Corporate Communications, Social Media Marketing, Hospitality Industry, Crisis Communications, Strategic Communications, New Media, Marketing, Social Networking, Online Marketing, Marketing Strategy, Hospitality Management, Management, Digital Marketing
Education
University of California, Santa Barbara 1994 — 1998
Bachelor of Arts, Business Economics
University of California, Santa Barbara 1994 — 1998
Bachelor of Arts (BA), Business/Managerial Economics
Hospitality Management Services March 2013 - Present
The Ambrose Group May 2007 - March 2013
Armani Hotels & Resorts 2006 - 2007
Le Meridien Hotels & Resorts 2004 - 2006
ResidenSea 2002 - 2003
Mandarin Oriental Hotel Group 1999 - 2001
Skills
Food & Beverage, Hotel Management, Hotels, Pre-opening, Hospitality Management, Resorts, Hospitality Industry, Revenue Analysis, Luxury, Hospitality, Yield Management, Front Office
Education
University of Cincinnati
Twig Concepts LLC July 2012 - Present
ESPA International 2002 - June 2012
Mandarin Oriental Hotel Group 1999 - 2002
Projects International 1997 - 1999
Hotel Majapahit Surabaya 1995 - 1996
Mandarin Oriental Mexico City 1994 - 1995
Mandarin Oriental Hotel Group 1989 - 1994
Skills
Concept Design, Space planning, Interior Architecture, Hospitality Industry, Pre-opening, Luxury Goods, Beauty Industry, Sustainable Design, Brand Management, Spa, Hotels, Project Management, Furniture, Idea Person, Wellness, Creative Solutions, Collaborative Problem..., Concept Development, Design Thinking, Retail, Spatial Analysis, Product Innovation, Line Extensions, Hospitality, Design Leadership, Concept Generation, Creative Strategy, Problem Solving, Storytelling, Storyboarding, Fitness Industry, Resorts, Fitness, Creative Writing, Sketching, Design, Restaurants
Education
University of California, Davis 1977 — 1982
bs, Landscape Architecture
Google Food Team, Google, Inc July 2014 - Present
UC Berkeley August 2004 - Present
UC Berkeley July 2013 - July 2014
Cal Dining-UC, Berkeley 2004 - 2009
Piedmont Adult School 2002 - 2004
Paulding and Co 2000 - 2004
Mandarin Oriental Hotel Group 1994 - 1999
DEC 1992 - 1993
Catering by George, 1991 - 1993
Skills
Cooking, Recipes, Culinary, Menu Development, Catering, Culinary Skills, Restaurants, Food, Food Service, Team Management, Food & Beverage, Food Industry, Strategic Thinking, Food Safety, Purchasing, Training
Education
Ecole des Artes Culinares 1994 — 1995
Certificate of French Cuisine and Culture
University of California, Santa Cruz 1985 — 1989
ba, sociology, chinese
CIA
The Culinary Institute of America
Four Seasons Hotels and Resorts January 2011 - Present
Mandarin Oriental Hotel Group February 2009 - June 2010
Four Seasons Hotels and Resorts November 2006 - January 2009
Biltmore Hotel June 2000 - October 2006
Marriott Hotels 1994 - 2000
Skills
Hotel Management, Hospitality Industry, Hotels, PowerPoint, Revenue Analysis, Food & Beverage, Resorts, Hospitality, Sales, Event Planning, Hospitality Management, Leadership, Tourism, Yield Management, Event Management, Pre-opening, Sales Motivation, Meeting Planning, Front Office, Trusted Business Partner, Catering, Customer Service, Trade Shows, Sales&Marketing
Education
The Ohio State University 1983 — 1987
SunFest August 2013 - Present
Mandarin Oriental Hotel Group September 2007 - August 2013
Sonesta Hotels October 2002 - September 2007
Skills
Account Management, New Business Development, Hotels, Sales, Management, Hospitality, Event Management, Tourism, Trade Shows, Hospitality Industry, Event Planning, Public Relations, Budgets, Hospitality Management
Education
University of Kentucky 1998 — 2002
Communications, Intergrated Strategic Communications
Go4 Technologies LLC. July 2014 - Present
One Bal Harbor Resort June 2010 - June 2014
Viceroy Miami December 2008 - May 2010
Viceroy Hotel Group December 2008 - May 2010
Acqualina resort & Spa on the Beach August 2007 - December 2008
Rosewood Hotels & Resorts August 2007 - December 2008
The Setai April 2007 - August 2007
Mandarin Oriental Hotel Group 2000 - 2007
Mandarin Oriental Miami 2000 - 2007
Skills
Revenue Analysis, Customer Satisfaction, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Booking, Hotel Management, Hotels, Micros, Opening Hotels, Pre-opening, Property Management..., Resorts, Rooms Division, Guest Service Management, Opera, Concierge Services, Fine Dining, Tourism, Pre-opening experience, Guest Recovery, Lodging, Reservation, Leisure, Luxury, Revenue Forecasting, Rooms Division..., Delphi, Hiring, Online Travel, Incentives, Training, Travel Management, Banquets, Yield Management, Menu Engineering, Boutique Hotels, Tourism Management, Hotel Administration, Open Table, Leisure Travel, Business Travel, HotSOS, Operations Management, Wine Tasting, Budgets, Travel Planning, MICROS
Education
American Flyers 2002 — 2004
Private Pilot, Aviation/Airway Management and Operations
University of California, Santa Barbara 1998 — 2001
Bachelor of Arts (BA), Business Administration, Management and Operations
Cart-Driver Restaurant July 2014 - Present
Id Est Hospitality Group November 2010 - Present
Basta December 2009 - Present
Frasca Food and Wine August 2006 - May 2010
Mandarin Oriental Hotel Group July 2004 - April 2006
Colorado Shakespeare Festival May 2000 - August 2002
Skills
Hospitality, Restaurants, Wine, Hospitality Management, Hospitality Industry, Hotels, Food & Beverage, Fine Dining, Event Management, Food, Restaurant Management, Culinary Skills, Pre-opening, Wine Tasting, Entertainment, New Restaurant Openings, Menu Development, Beer, TIPS Certified, Wine Lists, Open Table, Food Pairing, Bartending, Cocktails, Event Planning, Customer Service, Catering
Education
University of Colorado at Boulder 1997 — 2002
BFA, Theatre Performance
H-B Woodlawn Secondary Program 1993 — 1997
High School
Bennett, Bricklin & Saltzburg LLC October 2009 - Present
Portico Corporate Reception Management March 2005 - March 2009
Mandarin Oriental Hotel Group March 2004 - December 2004
Skills
Front Office, Hospitality, Hotels, Hospitality Management, Outlook, Customer Service, Administrative..., Hospitality Industry, Food & Beverage, Microsoft Word, Catering, Microsoft Excel, Negotiation
Education
University of Delaware 1994 — 1998
Bachelor of Applied Science (BASc), Hotel/Motel Administration/Management
Wynn Las Vegas November 2014 - Present
Mandarin Oriental Hotel Group February 2013 - November 2014
Mandarin Oriental Hotel Group April 2011 - February 2013
Mandarin Oriental Hotel Group August 2009 - April 2011
Marriott Vacation Club International March 2008 - August 2009
The Kahala Hotel & Resort April 2005 - December 2007
Mandarin Oriental Hotel Group February 2006 - September 2006
Skills
Hospitality Management, Hospitality Industry, Hotels, Food & Beverage, Micros, Hospitality, Hotel Management, Pre-opening, Resorts, Front Office, Restaurants, Rooms Division, Menu Development, Revenue Analysis, Concierge Services, Catering, Event Management, Event Planning
Education
University of Hawaii at Manoa 2004 — 2007
Bachelor of Science, Travel Industry Management
Iolani School 1992 — 2004
Montage Hotels & Resorts November 2013 - Present
Montage Hotels & Resorts November 2011 - November 2013
Montage Hotels & Resorts April 2008 - November 2011
Montage Hotels & Resorts January 2007 - April 2008
Montage Hotels & Resorts January 2005 - January 2007
Montage Hotels & Resorts December 2002 - January 2005
Starwood Hotels & Resorts Worldwide, Inc. January 2000 - December 2002
Mandarin Oriental Hotel Group 1997 - 1999
Skills
Resorts, Revenue Analysis, Hotel Management, Hospitality Management, Hospitality, Pre-opening, Hospitality Industry, Rooms Division, Front Office, Hotels, Yield Management, Micros, Opening Hotels, Food & Beverage, Budgets, Banquets, Property Management..., Tourism, Restaurants, Customer Satisfaction, Opera, Catering, Leadership, Hotel Booking, Convention Services, Fine Dining, Employee Relations, Spa, Quality Management, Process Improvement, Business Process..., Residential Communities, Luxury Homes, Luxury Lifestyle
Education
University of Hawaii at Manoa 1993 — 1997
Bachelor of Science (B.S.), Travel Industry Management
United Nations January 2012 - Present
Mandarin Oriental Hotel Group June 2011 - January 2012
Mandarin Oriental Hotel Group October 2010 - May 2011
Mandarin Oriental Hotel Group April 2007 - September 2010
Telefonica Moviles 2001 - 2003
Skills
Benefits Administration, Budgets, Customer Service, Employee Benefits, Employee Relations, Event Management, Finance, Hospitality
Education
Universidad del Pacífico (PE) 1994 — 1999
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
The George Washington University - School of Business
Mandarin Oriental Hotel Group April 2007 - Present
HBA/Hirsch Bedner Associates 1993 - 2007
The Ritz-Carlton Hotel Company 1989 - 1990
Skills
Interior Design, FF&E, Hospitality, Renovation, Design Research, Drawing, Sketching, Interior Architecture, Mixed-use, Integrity, Construction, Hotels, Project Planning, Restaurants, Architecture, Hospitality Industry, Space planning, Space-planning, SketchUp, Design Management, Retail Design, Concept Design, Residential Design, Submittals, Comprehensive Planning, Sustainable Design, Feasibility Studies, Construction Drawings, Architectural Design, Architectural Drawings, BIM, Cost Control, LEED, Space Planning
Education
Tulane University 1975 — 1980
B-ARCH, Architecture
Nautilus Inn September 2011 - Present
Mandarin Oriental Hotel Group May 2010 - August 2010
Skills
Analitical, High Organizational..., Resolving Issues, Employee Training, Supervisory Skills, Coaching Staff, Communication Skills, Multi Tasking, High Reliability, Event Planning, Time Management, Team Building
Education
Daytona State College 2009 — 2011
Hospitality, Lodging Operations
Universidad Complutense de Madrid 1988 — 1994
Derecho
W Hollywood October 2013 - Present
Starwood Hotels San Diego Metro Market July 2012 - Present
sls hotel at beverly hills June 2008 - July 2012
Crestline Hotels & Resorts 2008 - 2008
Sheraton Universal City 2003 - 2008
Utell 2002 - 2003
St. Regis Los Angeles, Hotel & Spa 1999 - 2002
Mandarin Oriental Hotel Group 1997 - 1999
DER Tours 1991 - 1995
Travel Bound 1989 - 1991
Skills
Hotels, Hospitality, Revenue Analysis, Hospitality Industry, Hotel Management, Customer Service, Delphi, Galaxy, Crystal Reports, Training, Opening Hotels, Opera, Sales Analysis, Catering, Event Management, Hospitality Management, Resorts, Sales Management, Pre-opening, Hotel Booking, Sales, Rooms Division, Food & Beverage
Education
University of California, Los Angeles 1978 — 1981
ba, art history
Mandarin Oriental Hotel Group February 2014 - Present
Mandarin Oriental Hotel Group May 2013 - Present
Mandarin Oriental Hotel Group December 2012 - May 2013
W Hotels May 2009 - July 2012
Four Seasons Hotels and Resorts, Washington DC January 2007 - May 2009
Four Seasons Hotels and Resorts 2006 - 2007
Four Seasons Hotels and Resorts, Washington DC, Las Vegas, Boston June 2001 - May 2006
Skills
Banquets, Food & Beverage, Menu Development, Fine Dining, Hospitality Industry, Restaurants, Hospitality Management, Hotel Management, Resorts, Hotels, Hospitality, Catering, Micros, Pre-opening
Education
The Culinary Institute of America 1999 — 2001
Associate, Culinary Arts
Reynolds & Roome June 2009 - Present
Faithful+Gould September 2007 - May 2009
Harrods January 2005 - December 2005
Mandarin Oriental Hotel Group June 2004 - November 2005
Skills
Construction, Hotels, Construction Management, Project Planning, Cost Control, Value Engineering, Project Management, Cost Management
Education
University of East London 1993 — 1996
Architecture
Jack in the Box January 2014 - Present
Jack in the Box February 2011 - December 2013
Mandarin Oriental Hotel Group September 2009 - February 2011
MGM MIRAGE April 2007 - September 2009
Skills
Strategic Sourcing, Hospitality Management, Corporate Hospitality, Purchasing, Sourcing, Hotels, Inventory Control, Inventory Management, Procurement, Contract Negotiation, Contract Management, Negotiation, Budgets, Supply Chain Management, Supply Chain, Logistics, Retail, Supply Management, Customer Service, Strategic Planning, Process Improvement, Forecasting, Sales, Global Sourcing, Hospitality, Materials Management
Education
University of Nevada-Las Vegas 2008 — 2010
Masters, Hospitality Administration/Management
University of California, Riverside 1998 — 2002
BS, Business Administration
Mandarin Oriental Hotel Group June 2000 - Present
Skills
Sales, Leisure Travel, Strategic Partnerships, Strategic Planning, Customer Service, Coaching, Hospitality, Tourism, Hotels, Front Office, Hotel Management, Food & Beverage, Resorts, Hospitality Management, Hospitality Industry, Leisure, Hotel Booking, Luxury, Banquets, Travel Management, Pre-opening, Revenue Analysis, Event Management, Yield Management
Education
University of Maine
BA, Journalism
Pacifica School District November 2014 - Present
Pacifica Education Foundation May 2011 - Present
Music Matters in Pacifica February 2011 - Present
Archdiocese of San Francisco 1994 - Present
Stephen Johnson Photography March 2004 - Present
Mandarin Oriental Hotel Group 1989 - 1993
Hotel Bel-Air 1985 - 1989
Skills
Program Management, Black & White, Non-profits, Portrait Photography, Nonprofits, Fine Art Photography, On Location, Photography
Education
UCLA 1982 — 1986
BA, Psychology / Nursing
Mandarin Oriental Hotel Group Reiki Master: healer and teacherSteffanie Fegley GreerNovember 2006 - Present
Education
Academy of Massage Therapy 2004 — 2006
Massage, Shiatsu
University of Kentucky
BA, Sociology
Protégé - MentoringWomenInBusiness January 2015 - June 2015
Eastern & Oriental Express July 2004 - January 2013
Eastern & Oriental Express January 2000 - July 2004
Great South Pacific Express August 1998 - January 2000
Orient-Express Trains & Cruises (now Belmond) January 1995 - August 1998
Tour East January 1993 - December 1994
Tour East September 1987 - December 1992
Mandarin Oriental Hotel Group September 1981 - August 1987
Skills
Hospitality Industry, Hospitality Management, Hotels, Hospitality, Hotel Management, Yield Management, Resorts, Tourism, Revenue Analysis, Pre-opening, Strategic Planning, Leisure, Marketing Strategy, Event Management, Management, Non-profit Volunteering, Fundraising
Education
University of California, Santa Barbara
History and Political Science
Harwich Police Dept March 2015 - Present
Mandarin Oriental Hotel Group May 2010 - March 2015
Randolph Auxiliary Police Department September 2012 - February 2015
Massachusetts Convention Center Authority April 2012 - June 2013
University of Massachusetts Transit Service September 2006 - May 2010
Skills
Security, Leadership, Customer Service, Enforcement, Security Operations, Public Safety, Police, Microsoft Word, Cpr Certified, Security Management, Surveillance, CCTV, Microsoft Office, PowerPoint, Public Speaking, Emergency Management, Training, Executive Protection, First Responder, Event Management, Public Relations, Teamwork, Hotels, Hospitality, Physical Security, Corporate Security, Social Media, Microsoft Excel, Research, Facebook, Baton, OC Spray, Defensive Tactics, Patrol, Staff Development, Employee Training, Community Service, Law Enforcement, CPR Certified
Education
University of Massachusetts, Amherst 2006 — 2010
BA, Sociology/Criminal Justice
Plymouth County Sheriffs Department Reserve/Intermittent Recruit Officer Course 2013 — 2013
Law Enforcement
Translation Company December 2014 - Present
Step Forward Support International LLC February 2013 - Present
Chanel June 2012 - January 2013
Freedom Network Inc. May 2011 - February 2012
TS Tech North America December 2009 - February 2011
Cardington Yutaka Technologies August 2009 - December 2009
Staybridge Suites April 2009 - August 2009
Bloomberg November 2008 - February 2009
Mandarin Oriental Hotel Group March 2008 - September 2008
Education
The Ohio State University 2004 — 2007
B.F.A., Fine Arts - Drawing & Painting
The Ohio State University
Bachelor of Fine Arts (B.F.A.), Drawing and Painting
Mandarin Oriental Hotel Group October 2010 - October 2011
Mandarin Oriental Hotel Group September 2008 - October 2010
Mandarin Oriental Hotel Group January 2007 - September 2008
Mandarin Oriental Hyde Park, London 2006 - 2007
Mandarin Oriental Hotel Group January 2005 - January 2006
Finch Tavern January 2004 - January 2005
Skills
Hospitality Management, Restaurants, Hospitality Industry, Hotel Management, Catering, Menu Development, French Cuisine
Education
Culinary Institute of America 2001 — 2004
bachelors, Culinary and Hospitality Management, Top 20%
Sebastian River High School 1996 — 2000
High School Diploma
Touro University California Student-Run Free Clinic February 2014 - January 2015
The Cosmopolitan of Las Vegas September 2012 - March 2013
The Cosmopolitan of Las Vegas March 2012 - September 2012
The Cosmopolitan of Las Vegas November 2010 - March 2012
Mandarin Oriental Hotel Group July 2011 - November 2011
Mandarin Oriental Hotel Group May 2010 - July 2010
Mandarin Oriental Hotel Group October 2009 - May 2010
Caesars Entertainment Corporation August 2008 - October 2009
Caesars Entertainment Corporation April 2008 - August 2008
Caesars Entertainment Corporation August 2007 - April 2008
Skills
Hospitality Management, Pre-opening, Hotels, Hotel Management, Hospitality Industry, Rooms Division, Hospitality, Resorts, Front Office, Revenue Analysis, Yield Management, Spa, Hiring, Training, Process Scheduler, Employee Training
Education
Touro University 2013 — 2017
Doctor of Osteopathic Medicine (D.O.)
University of Nevada-Las Vegas 2007 — 2013
Bachelor of Arts (BA), Psychology
Tufts University 2005 — 2007
Mandarin Oriental Hotel Group August 2015 - Present
Amazon July 2012 - September 2013
British Embassy January 2012 - April 2012
Discovery Communications June 2011 - August 2011
Skills
Interpersonal Skill, Organization, Microsoft Excel, PowerPoint, Project Planning, iCIMS, Taleo, People-oriented, Human Resources, Spanish, People Skills, Problem Sensitivity, Time Management, Behavioral Interviewing, Talent Acquisition, Workforce Planning, Employee Relations, Applicant Tracking..., Personnel Management, Sourcing, Employee Engagement, Teamwork, Hiring, New Hire Orientations, Recruiting
Education
George Washington University 2014 — 2015
Master's in Organizational Management, Human Resources/Organizational Sciences
University of Maryland College Park 2008 — 2012
Bachelor of Arts (BA), Psychology
University of Sydney 2010 — 2010
Psychology
Ransom Everglades High School
Mandarin Oriental Hotel Group May 2012 - February 2013
ISLAND TV GUIDE January 2003 - June 2010
PETIT HOTEL January 2006 - January 2010
HOT TOMATOES RESTAURANT June 2002 - June 2005
PORT DE PLAISANCE SPA AND TENNIS CENTER January 1999 - January 2001
ITT SHERATON PORT DE PLAISAINCE SPA AND TENNIS CENTER August 1992 - 2001
SAPPHIRE BEACH CLUB January 1996 - January 1999
NORWICH INN AND SPA April 1995 - June 1996
Sheraton Port de Plaisance August 1992 - 1995
ITT SHERATON PORT DE PLAISANCE January 1992 - January 1993
Skills
Spa, Hotels, Fitness, Spa Management, Holistic Health, Training, Customer Service, Microsoft Office, SpaSoft Software, Hospitality
Education
University of Massachusetts Boston 1988 — 1991
B.S, Exercise Science; Dance
Mandarin Oriental Hotel Group July 2014 - April 2015
UCSC College Ten September 2013 - June 2014
Starbucks July 2013 - February 2014
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Research, Customer Service, PowerPoint, Teamwork, Time Management, Leadership, Social Media, Social Networking, Community Outreach, Public Speaking, Microsoft Powerpoint, Training, Microsoft Dynamics GP, Datamagine
Education
University of California, Santa Cruz 2010 — 2014
Bachelor's Degree, Business Management Economics
Mandarin Oriental Hotel Group May 2009 - Present
Skills
Speak English, French,...
Education
United States International University 1998 — 2002
BA Hotel and Restaurant Management., Hotel & Restaurant Management, A
michael mina 2010 - 2010
Mandarin Oriental Hotel Group 2008 - 2010
BACARAU S.A.S. 2008 - 2008
Skills
Banquets, Hospitality, Hospitality Industry, Menu Development, Pastry, Restaurants, Hospitality Management, Food, Fine Dining, Culinary Skills, Cooking
Education
Culinary Institute of America 2006 — 2008
University of Nevada-Las Vegas
Range Restaurant June 2014 - Present
Coqueta Restaurant April 2013 - September 2014
Mandarin Oriental Hotel Group June 2012 - July 2013
Studio Diner, LLC January 2007 - June 2012
Skills
Leadership, Training, Wine, Aloha, MICROS, Hospitality, Customer Service, Cocktails, New Restaurant Openings, Wine Tasting, Wine & Spirits Industry, Management, Food & Beverage
Education
University of California, Santa Cruz
West Hills High School