MBNA America
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MBNA America Employees
Employee
Years
Job
Industry
Deryn Zakielarz Deryn Zakielarz's MBNA America Experience 1996 - 2000
Job Owner/Copywriter, Fresh Copy
Industry Marketing and Advertising
Experience
Fresh Copy October 2004 - Present
Bank of America February 2004 - October 2007
MBNA America 1996 - 2000
Janet Hughes and Associates April 1990 - June 1995
Lyons Marketing Communications May 1987 - July 1990
Skills
Advertising, Email Marketing, Marketing, Strategy, Marketing Communications, SEO, Copywriting, Integrated Marketing, Project Management, Digital Media, Creative Direction, Direct Marketing, Concept Development, Business Development, Graphic Design, Content Development
Education
University of Delaware 1981 — 1986
BAAS, English Language and Literature/Letters
Fresh Copy October 2004 - Present
Bank of America February 2004 - October 2007
MBNA America 1996 - 2000
Janet Hughes and Associates April 1990 - June 1995
Lyons Marketing Communications May 1987 - July 1990
Skills
Advertising, Email Marketing, Marketing, Strategy, Marketing Communications, SEO, Copywriting, Integrated Marketing, Project Management, Digital Media, Creative Direction, Direct Marketing, Concept Development, Business Development, Graphic Design, Content Development
Education
University of Delaware 1981 — 1986
BAAS, English Language and Literature/Letters
Gillian Andrews Gillian Andrews's MBNA America Experience September 2000 - June 2001
Job Deputy Attorney General at Delaware Department of Justice
Industry Law Practice
Experience
Delaware Department of Justice November 2012 - Present
Delaware Department of Justice December 2011 - November 2012
The Hogan Firm December 2006 - October 2011
Toscana 2006 - 2008
The Hogan Firm August 2006 - December 2006
PNC Bank May 2003 - May 2005
MBNA America September 2000 - June 2001
Skills
Legal Research, Mediation, Westlaw, LexisNexis, Legal Writing, State Legislation, Delaware Courts, Legal Discovery, Statutory Interpretation, Consumer Protection, Consumer Law, Trials, Litigation, Arbitration, Civil Litigation, Appeals, Courts, Criminal Law, Legal Documents, Litigation Support, Bankruptcy, Commercial Litigation, Legal Assistance, Lexis
Education
Widener University School of Law 2008 — 2012
Juris Doctor, Cum Laude
Delaware Technical & Community College 2006 — 2006
Paralegal Certificate, Professional
University of Delaware 2000 — 2004
BAAS, Criminal Justice
St. Mark's 1996 — 2000
Delaware Department of Justice November 2012 - Present
Delaware Department of Justice December 2011 - November 2012
The Hogan Firm December 2006 - October 2011
Toscana 2006 - 2008
The Hogan Firm August 2006 - December 2006
PNC Bank May 2003 - May 2005
MBNA America September 2000 - June 2001
Skills
Legal Research, Mediation, Westlaw, LexisNexis, Legal Writing, State Legislation, Delaware Courts, Legal Discovery, Statutory Interpretation, Consumer Protection, Consumer Law, Trials, Litigation, Arbitration, Civil Litigation, Appeals, Courts, Criminal Law, Legal Documents, Litigation Support, Bankruptcy, Commercial Litigation, Legal Assistance, Lexis
Education
Widener University School of Law 2008 — 2012
Juris Doctor, Cum Laude
Delaware Technical & Community College 2006 — 2006
Paralegal Certificate, Professional
University of Delaware 2000 — 2004
BAAS, Criminal Justice
St. Mark's 1996 — 2000
Carrie Mullin Carrie Mullin's MBNA America Experience September 2000 - May 2003
Job Sr. Comm. Specialist, UnitedHealth Group
Industry Hospital & Health Care
Experience
UnitedHealth Group February 2014 - Present
UnitedHealth Group March 2012 - February 2014
Blood Bank of Delmarva April 2007 - March 2012
WBOC-TV April 2004 - April 2007
MBNA America September 2000 - May 2003
Skills
Public Relations, Advertising, Writing, Media Relations
Education
Wilmington University 2009 — 2010
Master of Business Administration, Concentration in Organizational Leadership
University of Delaware 2000 — 2003
Bachelor of Arts and Science, Mass Media Communications
UnitedHealth Group February 2014 - Present
UnitedHealth Group March 2012 - February 2014
Blood Bank of Delmarva April 2007 - March 2012
WBOC-TV April 2004 - April 2007
MBNA America September 2000 - May 2003
Skills
Public Relations, Advertising, Writing, Media Relations
Education
Wilmington University 2009 — 2010
Master of Business Administration, Concentration in Organizational Leadership
University of Delaware 2000 — 2003
Bachelor of Arts and Science, Mass Media Communications
Eric Ciesinski Eric Ciesinski's MBNA America Experience January 1998 - January 2000
Job Buyer's Agent at Keller Williams Real Estate
Industry Real Estate
Experience
Real Estate Licensing class 2013 - 2014
JPMorgan Chase July 2012 - July 2013
Affinity Card & Banking November 2008 - November 2011
Bank of America 2010 - 2011
Affinity Card & Banking July 2007 - November 2008
Sports and Collegiate Marketing May 2006 - July 2007
Sports Marketing June 2005 - May 2006
U.S. Card Services January 2005 - June 2005
Credit Acquisition and Credit Line Management January 2000 - January 2004
MBNA America January 1998 - January 2000
Skills
Problem Analysis, Process Improvement, Building Relationships, Project Management, Management, SDLC, Banking, Product Management, Analysis, Marketing, Relationship Management, Credit Cards, Coaching, Portfolio Management, Customer Service, Negotiation, Customer Acquisition, Loans, Start-ups, Risk Management, Project Portfolio..., Advertising, Credit, Strategic Planning, Analytics, Financial Services
Education
University of Delaware 1994 — 1998
Bachelor of Arts, International Relations
Real Estate Licensing class 2013 - 2014
JPMorgan Chase July 2012 - July 2013
Affinity Card & Banking November 2008 - November 2011
Bank of America 2010 - 2011
Affinity Card & Banking July 2007 - November 2008
Sports and Collegiate Marketing May 2006 - July 2007
Sports Marketing June 2005 - May 2006
U.S. Card Services January 2005 - June 2005
Credit Acquisition and Credit Line Management January 2000 - January 2004
MBNA America January 1998 - January 2000
Skills
Problem Analysis, Process Improvement, Building Relationships, Project Management, Management, SDLC, Banking, Product Management, Analysis, Marketing, Relationship Management, Credit Cards, Coaching, Portfolio Management, Customer Service, Negotiation, Customer Acquisition, Loans, Start-ups, Risk Management, Project Portfolio..., Advertising, Credit, Strategic Planning, Analytics, Financial Services
Education
University of Delaware 1994 — 1998
Bachelor of Arts, International Relations
Greg Fogarty Greg Fogarty's MBNA America Experience January 2004 - December 2006
Job Marketing Director at JPMorgan Chase
Industry Banking
Experience
JPMorgan Chase October 2011 - Present
JPMorgan Chase & Co. December 2007 - September 2011
Bank of America January 2007 - September 2007
MBNA America January 2004 - December 2006
MBNA America January 2000 - December 2003
MBNA America January 1997 - December 1999
Skills
Credit, Analytics, Segmentation, Relationship Management, Vendor Management, Credit Risk, Customer Experience, Strategy, Risk Management, Payments, Product Management, Strategic Planning, Retail Banking, Loans, Forecasting, Banking, Business Strategy, CRM, Credit Cards, Executive Management, Financial Services, Mergers, Business Analysis
Education
University of Delaware 1995 — 1998
MBA, Finance Concentration, 3.81
University of Delaware 1986 — 1990
Bachelor of Science, Accounting
JPMorgan Chase October 2011 - Present
JPMorgan Chase & Co. December 2007 - September 2011
Bank of America January 2007 - September 2007
MBNA America January 2004 - December 2006
MBNA America January 2000 - December 2003
MBNA America January 1997 - December 1999
Skills
Credit, Analytics, Segmentation, Relationship Management, Vendor Management, Credit Risk, Customer Experience, Strategy, Risk Management, Payments, Product Management, Strategic Planning, Retail Banking, Loans, Forecasting, Banking, Business Strategy, CRM, Credit Cards, Executive Management, Financial Services, Mergers, Business Analysis
Education
University of Delaware 1995 — 1998
MBA, Finance Concentration, 3.81
University of Delaware 1986 — 1990
Bachelor of Science, Accounting
Jamie Jorgensen Jamie Jorgensen's MBNA America Experience January 1994 - January 1997
Job Experienced Executive/Performer/Event Planner
Industry Entertainment
Experience
All 4 Fun Entertainment January 2009 - Present
Fred Rees and Son Estate Agents January 2001 - January 2009
Delaware Center for the Contemporary Arts January 2001 - August 2001
The Moon Under Water January 1997 - January 1999
American Honda Finance January 1997 - September 1997
MBNA America January 1994 - January 1997
Medlab Inc. January 1991 - January 1994
Skills
Customer Service, Collections, Retail, Computer Proficiency, Financial Analysis, Art, Theatre, Administrative..., Office Management, Office Administration, Front Office, Cash Management, Management, Laboratory Medicine, Repos, Entertainment, Restaurants, Restaurant Management, Bartending, Waitressing, Sales, International Relations, Fundraising, Blogging, Social Networking, Social Media, Community Outreach, Government, Entrepreneurship, Small Business, Public Relations, Leadership, Finance, Nonprofits, Marketing, Facebook, Event Management, Public Speaking, Training, Editing, Event Planning, Human Resources, Trade Shows, Creative Direction, Strategic Planning, Team Building, Microsoft Office, Social Media Marketing, Marketing Strategy, Budgets
Education
University of Delaware 1990 — 1993
Chemistry
William Penn HS 1986 — 1990
HS Diploma, Chemisty
All 4 Fun Entertainment January 2009 - Present
Fred Rees and Son Estate Agents January 2001 - January 2009
Delaware Center for the Contemporary Arts January 2001 - August 2001
The Moon Under Water January 1997 - January 1999
American Honda Finance January 1997 - September 1997
MBNA America January 1994 - January 1997
Medlab Inc. January 1991 - January 1994
Skills
Customer Service, Collections, Retail, Computer Proficiency, Financial Analysis, Art, Theatre, Administrative..., Office Management, Office Administration, Front Office, Cash Management, Management, Laboratory Medicine, Repos, Entertainment, Restaurants, Restaurant Management, Bartending, Waitressing, Sales, International Relations, Fundraising, Blogging, Social Networking, Social Media, Community Outreach, Government, Entrepreneurship, Small Business, Public Relations, Leadership, Finance, Nonprofits, Marketing, Facebook, Event Management, Public Speaking, Training, Editing, Event Planning, Human Resources, Trade Shows, Creative Direction, Strategic Planning, Team Building, Microsoft Office, Social Media Marketing, Marketing Strategy, Budgets
Education
University of Delaware 1990 — 1993
Chemistry
William Penn HS 1986 — 1990
HS Diploma, Chemisty
Kelly J. Farley, CPC-A Kelly J. Farley, CPC-A's MBNA America Experience January 1991 - September 1998
Job Remote ASC Outpatient Medical Coder at Kelly Farley Medical Coding Services
Industry Hospital & Health Care
Experience
Kelly Farley Medical Coding Services July 2015 - Present
Bank of America February 2005 - November 2012
MBNA America January 1991 - September 1998
Skills
Medical Terminology, Medical Coding, Medical Billing, Financial Reporting, Collections Management, Human Anatomy, Insurance Claims, Time Management, Confidentiality, Medico-legal, ICD-9, HCPCS, HIPAA, CPT, Medical Compliance, Negotiation, Coaching, Microsoft Office, Text Editing, Microsoft Excel, Microsoft Word, Store Management, Procedure Development, Prioritize Workload, Account Management, Business Development, Public Relations, Customer Service, Cross Selling, Internetworking, Keyboard Skills, Data Security, Social Media, Merchandising, Sales Management, Social Media Marketing, Call Centers
Education
Academy of Medical Professions 2014 — 2015
Certified Professional Coder - Apprentice, Medical Terminology & Anatomy, Medical Billing & Coding
University of Delaware 1985 — 1989
Bachelor of Fine Arts, Photography, Art History
Archmere Academy 1983 — 1985
High School
Kelly Farley Medical Coding Services July 2015 - Present
Bank of America February 2005 - November 2012
MBNA America January 1991 - September 1998
Skills
Medical Terminology, Medical Coding, Medical Billing, Financial Reporting, Collections Management, Human Anatomy, Insurance Claims, Time Management, Confidentiality, Medico-legal, ICD-9, HCPCS, HIPAA, CPT, Medical Compliance, Negotiation, Coaching, Microsoft Office, Text Editing, Microsoft Excel, Microsoft Word, Store Management, Procedure Development, Prioritize Workload, Account Management, Business Development, Public Relations, Customer Service, Cross Selling, Internetworking, Keyboard Skills, Data Security, Social Media, Merchandising, Sales Management, Social Media Marketing, Call Centers
Education
Academy of Medical Professions 2014 — 2015
Certified Professional Coder - Apprentice, Medical Terminology & Anatomy, Medical Billing & Coding
University of Delaware 1985 — 1989
Bachelor of Fine Arts, Photography, Art History
Archmere Academy 1983 — 1985
High School
Jordana Costello Jordana Costello's MBNA America Experience 1990 - 2006
Job VP, Benefit Operations, UnitedHealth Group
Industry Insurance
Experience
UnitedHealth Group January 2012 - Present
UnitedHealth Group April 2011 - January 2012
PSA, LLC April 2010 - April 2011
PSA, LLC July 2009 - April 2010
PSA, LLC March 2009 - July 2009
RR Donnelley January 2007 - February 2009
MBNA America 1990 - 2006
Education
University of Delaware
BA, Psychology
UnitedHealth Group January 2012 - Present
UnitedHealth Group April 2011 - January 2012
PSA, LLC April 2010 - April 2011
PSA, LLC July 2009 - April 2010
PSA, LLC March 2009 - July 2009
RR Donnelley January 2007 - February 2009
MBNA America 1990 - 2006
Education
University of Delaware
BA, Psychology
Kelley Myers, Ph.D. Kelley Myers, Ph.D.'s MBNA America Experience September 2001 - December 2005
Job Senior Economist at Cardno
Industry Renewables & Environment
Experience
Cardno August 2010 - Present
University of Delaware January 2006 - August 2010
MBNA America September 2001 - December 2005
Skills
Econometric Modeling, Leadership, Analysis, Policy Analysis, Stata, Policy, SAS, Ecosystem Services, Water Quality, Statistics, Economics, Data Analysis, Environmental Economics, Econometrics, Statistical Modeling
Education
University of Delaware 2006 — 2013
Doctorate of Philosophy, Marine Policy/Resource Economics
University of Delaware 2007 — 2009
Master of Science, Economics
Millersville University of Pennsylvania 1997 — 2001
Bachelor of Arts, Economics
Cardno August 2010 - Present
University of Delaware January 2006 - August 2010
MBNA America September 2001 - December 2005
Skills
Econometric Modeling, Leadership, Analysis, Policy Analysis, Stata, Policy, SAS, Ecosystem Services, Water Quality, Statistics, Economics, Data Analysis, Environmental Economics, Econometrics, Statistical Modeling
Education
University of Delaware 2006 — 2013
Doctorate of Philosophy, Marine Policy/Resource Economics
University of Delaware 2007 — 2009
Master of Science, Economics
Millersville University of Pennsylvania 1997 — 2001
Bachelor of Arts, Economics
Debra Certesio Debra Certesio's MBNA America Experience August 1989 - August 1996
Job Dean of Cadets
Industry Primary/Secondary Education
Experience
Delaware Military Academy August 2006 - Present
University of Delaware May 2003 - August 2006
Christina School District August 1996 - June 2001
MBNA America August 1989 - August 1996
Skills
Public Speaking, Curriculum Design, Grant Writing, Social Services, Grants, Classroom Management, Lesson Planning, Credit, Curriculum Development, Nonprofits, Staff Development, Teaching, Strategic Planning
Education
Wilmington College 2007 — 2009
Master of Education, School Leadership
University of Delaware 1989 — 1994
B.S., Business Administration
Delaware Military Academy August 2006 - Present
University of Delaware May 2003 - August 2006
Christina School District August 1996 - June 2001
MBNA America August 1989 - August 1996
Skills
Public Speaking, Curriculum Design, Grant Writing, Social Services, Grants, Classroom Management, Lesson Planning, Credit, Curriculum Development, Nonprofits, Staff Development, Teaching, Strategic Planning
Education
Wilmington College 2007 — 2009
Master of Education, School Leadership
University of Delaware 1989 — 1994
B.S., Business Administration
Dave Shinton Dave Shinton's MBNA America Experience November 1994 - August 2008
Job Credit Risk Executive at Bank of America
Industry Banking
Experience
Bank of America September 2008 - Present
MBNA America November 1994 - August 2008
Discover Card September 1986 - November 1994
Household Finance 1983 - 1986
Skills
Risk Management, Mortgage Lending, Credit Cards, Customer Service, Credit Card Fraud, Call Center, Vendor Management, Credit, Finance, Credit Risk, Call Centers
Education
University of Delaware 1979 — 1983
Bachelor of Science (B.S.), Accounting
Bank of America September 2008 - Present
MBNA America November 1994 - August 2008
Discover Card September 1986 - November 1994
Household Finance 1983 - 1986
Skills
Risk Management, Mortgage Lending, Credit Cards, Customer Service, Credit Card Fraud, Call Center, Vendor Management, Credit, Finance, Credit Risk, Call Centers
Education
University of Delaware 1979 — 1983
Bachelor of Science (B.S.), Accounting
Gary Wriggins Gary Wriggins's MBNA America Experience 1994 - 2005
Job Senior Quality Assurance Manager Vice President JPMC Risk Policy
Industry Banking
Experience
JPMC May 2005 - January 2015
Bank of America 2003 - 2005
MBNA 1999 - 2005
MBNA America 1994 - 2005
Skills
Credit, Credit Cards, Managemnt, Underwriting, Call Centers, Global Operations, Cross-functional Team..., Cross Functional Team..., Vendor Management, Vendor Relationships, Portfolio Management, Financial Services, Management, Banking, Relationship Management, Risk Management, Loans
Education
University of Delaware 1989 — 1993
Bachelor of Arts (B.A.)
JPMC May 2005 - January 2015
Bank of America 2003 - 2005
MBNA 1999 - 2005
MBNA America 1994 - 2005
Skills
Credit, Credit Cards, Managemnt, Underwriting, Call Centers, Global Operations, Cross-functional Team..., Cross Functional Team..., Vendor Management, Vendor Relationships, Portfolio Management, Financial Services, Management, Banking, Relationship Management, Risk Management, Loans
Education
University of Delaware 1989 — 1993
Bachelor of Arts (B.A.)
Kelli Hosier Kelli Hosier's MBNA America Experience May 2007 - May 2008
Job Vice President Integrated Talent Management
Industry Banking
Experience
Sallie Mae Bank February 2015 - Present
Sallie Mae December 2008 - August 2014
Sallie Mae December 2008 - December 2009
Bank of America May 2008 - December 2008
MBNA America May 2007 - May 2008
MBNA America October 2006 - May 2007
MBNA America March 2006 - October 2006
MBNA America May 2004 - March 2006
MBNA America May 2002 - May 2004
MBNA America January 2002 - May 2002
Skills
Banking, Risk Management, Portfolio Management, Change Management, Financial Analysis, Business Analysis, Strategic Planning, Vendor Management, Credit, Credit Risk, Program Management, Business Strategy, Marketing, Credit Cards, Relationship Management, Analytics, Team Management, Data Analysis, Cross Selling, Call Centers, Product Management, Forecasting, Loans, Credit Analysis, Financial Risk, Operational Risk..., Operational Risk, Loss Mitigation, Loan Servicing, Mergers
Education
University of Delaware 1998 — 1999
none, Registered Nursing/Registered Nurse
Christiana High School 1994 — 1998
Degree, College/University Preparatory and Advanced High School/Secondary Diploma Program
Sallie Mae Bank February 2015 - Present
Sallie Mae December 2008 - August 2014
Sallie Mae December 2008 - December 2009
Bank of America May 2008 - December 2008
MBNA America May 2007 - May 2008
MBNA America October 2006 - May 2007
MBNA America March 2006 - October 2006
MBNA America May 2004 - March 2006
MBNA America May 2002 - May 2004
MBNA America January 2002 - May 2002
Skills
Banking, Risk Management, Portfolio Management, Change Management, Financial Analysis, Business Analysis, Strategic Planning, Vendor Management, Credit, Credit Risk, Program Management, Business Strategy, Marketing, Credit Cards, Relationship Management, Analytics, Team Management, Data Analysis, Cross Selling, Call Centers, Product Management, Forecasting, Loans, Credit Analysis, Financial Risk, Operational Risk..., Operational Risk, Loss Mitigation, Loan Servicing, Mergers
Education
University of Delaware 1998 — 1999
none, Registered Nursing/Registered Nurse
Christiana High School 1994 — 1998
Degree, College/University Preparatory and Advanced High School/Secondary Diploma Program
Mark Kilchenstein Mark Kilchenstein's MBNA America Experience 1992 - 2006
Job Senior Risk Director, SVP Risk Management CitiFinancial
Industry Financial Services
Experience
CitiFinancial June 2012 - Present
Dell April 2010 - June 2012
Dell Financial Services May 2008 - March 2010
Dell Financial Services January 2007 - April 2008
Bank of America 2007 - 2007
MBNA January 1992 - March 2006
MBNA America 1992 - 2006
Skills
Analysis, Analytics, Banking, Business Analysis, Business Process..., Competitive Analysis, Credit, Credit Cards, Credit Risk, Cross-functional Team..., Direct Marketing, Financial Analysis, Financial Risk, Financial Services, Forecasting, Leadership, Loans, Management, Portfolio Management, Risk Management, SAS, Strategic Planning, Strategy
Education
University of Delaware 1987 — 1991
BSBA, Finance/Marketing, Cum Laude
CitiFinancial June 2012 - Present
Dell April 2010 - June 2012
Dell Financial Services May 2008 - March 2010
Dell Financial Services January 2007 - April 2008
Bank of America 2007 - 2007
MBNA January 1992 - March 2006
MBNA America 1992 - 2006
Skills
Analysis, Analytics, Banking, Business Analysis, Business Process..., Competitive Analysis, Credit, Credit Cards, Credit Risk, Cross-functional Team..., Direct Marketing, Financial Analysis, Financial Risk, Financial Services, Forecasting, Leadership, Loans, Management, Portfolio Management, Risk Management, SAS, Strategic Planning, Strategy
Education
University of Delaware 1987 — 1991
BSBA, Finance/Marketing, Cum Laude
Colleen Benjamin Colleen Benjamin's MBNA America Experience 1990 - 2005
Job Credit Operations Executive
Industry Financial Services
Experience
Bank of America November 2013 - Present
Bank of America June 2010 - November 2013
Bank of America December 2006 - June 2010
MBNA 1990 - 2006
MBNA America 1990 - 2005
Skills
Loans, Credit Analysis, Credit Cards, Credit, Banking, Call Center, Financial Risk, Risk Management, Portfolio Management, Consumer Lending, Credit Risk, Financial Services
Education
University of Delaware
Bank of America November 2013 - Present
Bank of America June 2010 - November 2013
Bank of America December 2006 - June 2010
MBNA 1990 - 2006
MBNA America 1990 - 2005
Skills
Loans, Credit Analysis, Credit Cards, Credit, Banking, Call Center, Financial Risk, Risk Management, Portfolio Management, Consumer Lending, Credit Risk, Financial Services
Education
University of Delaware
Chris Maiuri Chris Maiuri's MBNA America Experience June 1995 - June 1996
Job Teacher at Capital School District
Industry Education Management
Experience
Capital School District 2014 - Present
Indian River School District 2013 - June 2014
Stephen Decatur Middle School September 2012 - December 2013
Cape Henlopen School District/Indian River School District February 2012 - June 2012
A Place for Mom 2011 - February 2012
Prudential Fox & Roach June 2010 - 2011
Re/Max Central June 1996 - June 2010
MBNA America June 1995 - June 1996
MBNA America June 1994 - June 1995
Education
Wilmington University 2012 — 2013
Master of Education (M.Ed.), Elementary Education and Teaching
University of Delaware 1987 — 1991
BS, Criminal Justice, Sociology, Psychology
Christiana High School 1983 — 1987
Diploma
Capital School District 2014 - Present
Indian River School District 2013 - June 2014
Stephen Decatur Middle School September 2012 - December 2013
Cape Henlopen School District/Indian River School District February 2012 - June 2012
A Place for Mom 2011 - February 2012
Prudential Fox & Roach June 2010 - 2011
Re/Max Central June 1996 - June 2010
MBNA America June 1995 - June 1996
MBNA America June 1994 - June 1995
Education
Wilmington University 2012 — 2013
Master of Education (M.Ed.), Elementary Education and Teaching
University of Delaware 1987 — 1991
BS, Criminal Justice, Sociology, Psychology
Christiana High School 1983 — 1987
Diploma
Greg Staudt's MBNA America Experience 1988 - 2006
Job SVP Learning Consultant at Bank of America
Industry Banking
Experience
Bank of America February 1988 - Present
MBNA AMERICA/ BANK OF AMERICA April 2006 - December 2012
MBNA America 1988 - 2006
Beneficial Mortgage 1984 - 1988
Skills
Training, Performance Consulting, Learning Management, Needs Analysis, Blended Learning, Leadership Development, Onboarding, Banking, Training Delivery, Employee Engagement, Instructor-led Training, Coaching, Performance Improvement, Employee Training, Workshop Facilitation, Career Development, Call Centers, Change Management, Executive Management, Financial Services, Instructional Design, Leadership, Organizational..., Performance Management, Succession Planning, Talent Management, Vendor Management, Process Improvement, Management, Risk Management, Credit, Credit Cards, Relationship Management
Education
University of Delaware 1981 — 1985
Communications
Bank of America February 1988 - Present
MBNA AMERICA/ BANK OF AMERICA April 2006 - December 2012
MBNA America 1988 - 2006
Beneficial Mortgage 1984 - 1988
Skills
Training, Performance Consulting, Learning Management, Needs Analysis, Blended Learning, Leadership Development, Onboarding, Banking, Training Delivery, Employee Engagement, Instructor-led Training, Coaching, Performance Improvement, Employee Training, Workshop Facilitation, Career Development, Call Centers, Change Management, Executive Management, Financial Services, Instructional Design, Leadership, Organizational..., Performance Management, Succession Planning, Talent Management, Vendor Management, Process Improvement, Management, Risk Management, Credit, Credit Cards, Relationship Management
Education
University of Delaware 1981 — 1985
Communications
Ernie Perez Ernie Perez's MBNA America Experience 1996 - 2005
Job Sr. Technology Consultant
Industry Banking
Experience
Bank Of America July 2005 - Present
MBNA January 1996 - June 2005
MBNA America Bank, N.A. 1996 - 2005
MBNA America 1996 - 2005
Info Systems January 1996 - April 1996
AFTECH December 1994 - December 1995
Computer Methods Corporation May 1994 - November 1994
Digital Equipment Corporation June 1984 - May 1994
Merck Sharp & Dohme May 1981 - May 1984
Project Delta, University of Delaware 1978 - 1981
Skills
Disaster Recovery, VMware, Operating Systems, Technical Support, Enterprise Architecture, Data Center, Unix, Windows Server, Software Installation, HP, Software Documentation, Windows, Business Analysis, Security, IT Management, System Deployment, Virtualization, Integration, Process Improvement, SDLC, SharePoint, Solaris, Troubleshooting, Vendor Management, ITIL, Enterprise Software, Testing, IT Strategy
Education
University of Delaware
Computer Science
Bank Of America July 2005 - Present
MBNA January 1996 - June 2005
MBNA America Bank, N.A. 1996 - 2005
MBNA America 1996 - 2005
Info Systems January 1996 - April 1996
AFTECH December 1994 - December 1995
Computer Methods Corporation May 1994 - November 1994
Digital Equipment Corporation June 1984 - May 1994
Merck Sharp & Dohme May 1981 - May 1984
Project Delta, University of Delaware 1978 - 1981
Skills
Disaster Recovery, VMware, Operating Systems, Technical Support, Enterprise Architecture, Data Center, Unix, Windows Server, Software Installation, HP, Software Documentation, Windows, Business Analysis, Security, IT Management, System Deployment, Virtualization, Integration, Process Improvement, SDLC, SharePoint, Solaris, Troubleshooting, Vendor Management, ITIL, Enterprise Software, Testing, IT Strategy
Education
University of Delaware
Computer Science
Chris Cusack Chris Cusack's MBNA America Experience 1988 - 2003
Job Director of Business Development at TRAKAmerica
Industry Financial Services
Experience
TRAKAmerica (RD Fuller Company) May 2013 - Present
Trade$treet LLC January 2010 - May 2013
Quatra LLC October 2010 - August 2012
NCO Group 2003 - 2009
MBNA America 1988 - 2003
Skills
Closing Deals, Contract Negotiation, Deal Sourcing, Portfolio Management, Management, Strategy, Credit, Negotiation, Credit Cards, Call Center, Banking, Loans, Vendor Management, Operations Management, Risk Management, Business Development, Mergers & Acquisitions, Call Centers, Financial Services
Education
University of Delaware 1985 — 1987
Business Administration
Huntington Beach High School 1980 — 1984
TRAKAmerica (RD Fuller Company) May 2013 - Present
Trade$treet LLC January 2010 - May 2013
Quatra LLC October 2010 - August 2012
NCO Group 2003 - 2009
MBNA America 1988 - 2003
Skills
Closing Deals, Contract Negotiation, Deal Sourcing, Portfolio Management, Management, Strategy, Credit, Negotiation, Credit Cards, Call Center, Banking, Loans, Vendor Management, Operations Management, Risk Management, Business Development, Mergers & Acquisitions, Call Centers, Financial Services
Education
University of Delaware 1985 — 1987
Business Administration
Huntington Beach High School 1980 — 1984
Jodi Richins Jodi Richins's MBNA America Experience July 1988 - April 1999
Job Office Manager / Administrative Assistant at TriState Integrative Health / SweetLife Diabetes Center
Industry Marketing and Advertising
Experience
Tri-State Integrative Health / SweetLife Diabetes Center May 2013 - Present
Pump It Up of Newport, DE January 2008 - May 2012
Fabrizio Salon and Spa January 2003 - December 2007
Mosaic Sales Solutions January 2004 - June 2004
C'Est La Vie Salon January 2002 - December 2003
MBNA America July 1988 - April 1999
Skills
Event Planning, Marketing, Customer Service, Human Resources
Education
University of Delaware 1982 — 1986
BS, Business Administration - Marketing
Tri-State Integrative Health / SweetLife Diabetes Center May 2013 - Present
Pump It Up of Newport, DE January 2008 - May 2012
Fabrizio Salon and Spa January 2003 - December 2007
Mosaic Sales Solutions January 2004 - June 2004
C'Est La Vie Salon January 2002 - December 2003
MBNA America July 1988 - April 1999
Skills
Event Planning, Marketing, Customer Service, Human Resources
Education
University of Delaware 1982 — 1986
BS, Business Administration - Marketing
Chad Fenstermacher, CPA Chad Fenstermacher, CPA's MBNA America Experience January 1990 - January 1993
Job Partner at Fenstermacher & Company, LLP
Industry Financial Services
Experience
Fenstermacher & Company, LLP December 2000 - Present
University of Delaware January 2007 - Present
Southern Chester County Chamber of Commerce January 2006 - December 2010
Master Sidlow & Associates, PC January 1993 - December 2000
MBNA America January 1990 - January 1993
Skills
Small Business, Tax, CPA, Income Tax, Auditing, Consulting, Non-profits, QuickBooks, Strategic Financial..., Retirement Planning, Tax Preparation, Accounting, Estate Planning, Financial Reporting, Budgets, Mergers, Finance, Corporate Tax, Financial Analysis, Mergers & Acquisitions, Financial Planners, Tax Accounting, GAAP, General Ledger, Tax Returns, Sales Tax, Financial Modeling, Internal Audit, Trusts, Bookkeeping, Partnership Taxation, Payroll, Investments, Account Reconciliation, Nonprofits, Preparation, Forensic Accounting, Management Consulting, Due Diligence, Financial Statements, Cash Management, Tax Research, Corporate Finance, Employee Benefits, Managerial Finance, Accounts Payable, Business Valuation, Sarbanes-Oxley Act, Financial Accounting, Internal Controls
Education
Villanova University 1995 — 1998
MT, Master of Taxation
University of Delaware 1988 — 1993
Bachelor of Science (BS), Accounting
Fenstermacher & Company, LLP December 2000 - Present
University of Delaware January 2007 - Present
Southern Chester County Chamber of Commerce January 2006 - December 2010
Master Sidlow & Associates, PC January 1993 - December 2000
MBNA America January 1990 - January 1993
Skills
Small Business, Tax, CPA, Income Tax, Auditing, Consulting, Non-profits, QuickBooks, Strategic Financial..., Retirement Planning, Tax Preparation, Accounting, Estate Planning, Financial Reporting, Budgets, Mergers, Finance, Corporate Tax, Financial Analysis, Mergers & Acquisitions, Financial Planners, Tax Accounting, GAAP, General Ledger, Tax Returns, Sales Tax, Financial Modeling, Internal Audit, Trusts, Bookkeeping, Partnership Taxation, Payroll, Investments, Account Reconciliation, Nonprofits, Preparation, Forensic Accounting, Management Consulting, Due Diligence, Financial Statements, Cash Management, Tax Research, Corporate Finance, Employee Benefits, Managerial Finance, Accounts Payable, Business Valuation, Sarbanes-Oxley Act, Financial Accounting, Internal Controls
Education
Villanova University 1995 — 1998
MT, Master of Taxation
University of Delaware 1988 — 1993
Bachelor of Science (BS), Accounting
Eila Matt's MBNA America Experience 1989 - 1990
Job Global Managing Director & Entrepreneur | Investment Sales | Business Development Professional
Industry Financial Services
Experience
Seawinds Brokerage, LLC (DBA Seawinds Asset Management, LLC) 2014 - Present
Seawinds Asset Management, LLC 2010 - Present
EWM and Dilworth Securities LLC June 2007 - 2010
Henderson Global Investors March 2006 - June 2007
Ritchie Capital Management 2002 - 2004
UBS Investment Bank / Swiss Bank / UBS O'Connor 1994 - 2002
FX Concepts 1990 - 1994
MBNA America 1989 - 1990
Chase / Chemical Bank (Quantum) April 1988 - September 1989
Underwood, Neuhaus and Company 1986 - 1988
Skills
Hedge Funds, Alternative Investments, Fund Of Funds, Equities, Investment Management, Derivatives, Structured Products, Fixed Income, Investment Advisory, Series 7, Currency, Proprietary Trading, Asset Allocation, Investment Strategies, Marketing, Business Development, Investor Relations, Sales, Strategic Planning, Sales Planning, Investor Documentation, Staff Training, Leadership, Trading Strategies, Client Services, Competitive Analysis, Global Assets, Entrepreneurship, Dispute Resolution, Series 63, Series 24, Series 3, Series 99
Education
University of Delaware
Bachelor of Science, Business Administration & Finance, Minor in Economics
Seawinds Brokerage, LLC (DBA Seawinds Asset Management, LLC) 2014 - Present
Seawinds Asset Management, LLC 2010 - Present
EWM and Dilworth Securities LLC June 2007 - 2010
Henderson Global Investors March 2006 - June 2007
Ritchie Capital Management 2002 - 2004
UBS Investment Bank / Swiss Bank / UBS O'Connor 1994 - 2002
FX Concepts 1990 - 1994
MBNA America 1989 - 1990
Chase / Chemical Bank (Quantum) April 1988 - September 1989
Underwood, Neuhaus and Company 1986 - 1988
Skills
Hedge Funds, Alternative Investments, Fund Of Funds, Equities, Investment Management, Derivatives, Structured Products, Fixed Income, Investment Advisory, Series 7, Currency, Proprietary Trading, Asset Allocation, Investment Strategies, Marketing, Business Development, Investor Relations, Sales, Strategic Planning, Sales Planning, Investor Documentation, Staff Training, Leadership, Trading Strategies, Client Services, Competitive Analysis, Global Assets, Entrepreneurship, Dispute Resolution, Series 63, Series 24, Series 3, Series 99
Education
University of Delaware
Bachelor of Science, Business Administration & Finance, Minor in Economics
Joseph Claricurzio Joseph Claricurzio's MBNA America Experience June 1987 - January 2006
Job Control Officer of Card at JPMorgan Chase
Industry Financial Services
Experience
JPMorgan Chase March 2013 - Present
Bank of America January 2006 - March 2013
MBNA America June 1987 - January 2006
Skills
Consumer Lending, Banking, Credit Cards, Credit Risk, Mortgage Lending
Education
University of Delaware 1986 — 1990
BS, Business Administration - Finance
JPMorgan Chase March 2013 - Present
Bank of America January 2006 - March 2013
MBNA America June 1987 - January 2006
Skills
Consumer Lending, Banking, Credit Cards, Credit Risk, Mortgage Lending
Education
University of Delaware 1986 — 1990
BS, Business Administration - Finance
Carol Lesher's MBNA America Experience 1989 - 1999
Job Artist at Lesher Paintings
Industry Fine Art
Experience
Lesher Paintings January 1999 - Present
MBNA America 1989 - 1999
Education
University of Delaware 1980 — 1985
BFA, Painting
Lesher Paintings January 1999 - Present
MBNA America 1989 - 1999
Education
University of Delaware 1980 — 1985
BFA, Painting
Matthew Blanco Matthew Blanco's MBNA America Experience 1989 - 2004
Job Available for Opportunity! at Available for Opportunity
Industry Financial Services
Experience
Available for Opportunity June 2012 - Present
PartnersFirst August 2008 - December 2011
Barclays 2005 - 2007
MBNA America 1989 - 2004
Skills
Portfolio Management, Strategic Planning, Credit Cards, Vendor Management, Project Management, Analytics, Business Development, Call Center, Change Management, Sales Management, New Business Development, Banking, Customer Service, CRM, Relationship Management, Strategy
Education
University of Delaware 2001 — 2004
BA, Political Science
McVey
Available for Opportunity June 2012 - Present
PartnersFirst August 2008 - December 2011
Barclays 2005 - 2007
MBNA America 1989 - 2004
Skills
Portfolio Management, Strategic Planning, Credit Cards, Vendor Management, Project Management, Analytics, Business Development, Call Center, Change Management, Sales Management, New Business Development, Banking, Customer Service, CRM, Relationship Management, Strategy
Education
University of Delaware 2001 — 2004
BA, Political Science
McVey
Debra Holloman Debra Holloman's MBNA America Experience 1990 - 1998
Job Broker/Realtor at Allen Tate Realtors
Industry Real Estate
Experience
Allen Tate Realtors November 2009 - Present
MBNA America 1990 - 1998
Elzufon Austin Reardon Tarlov & Mondell, P.A. 1987 - 1991
Skills
Customer Service, Problem Solving, First Time Home Buyers, Real Estate Transactions, Animal Welfare, REO Transactions, Relocation, Contract Negotiation, Single Family Homes, Townhomes, New Home Construction, Luxury Homes, Waterfront Homes, New Home Sales, Luxury, Referrals, Relocation Buyers, Investors, REO, Residential Homes, Foreclosures, Listings, ABR, Buyer Representation, Move Up Buyers, Condos, Short Sales, Real Property, SFR, New Homes, HUD, Council of Residential..., Home Staging, Seniors, Investment Properties, Resellers, Waterfront, Property, Vacation Homes, Real Estate, Real Estate License, Rentals, FHA, Selling, Property Management
Education
University of Delaware 1991 — 1996
B.A., Criminal Justice
Allen Tate Realtors November 2009 - Present
MBNA America 1990 - 1998
Elzufon Austin Reardon Tarlov & Mondell, P.A. 1987 - 1991
Skills
Customer Service, Problem Solving, First Time Home Buyers, Real Estate Transactions, Animal Welfare, REO Transactions, Relocation, Contract Negotiation, Single Family Homes, Townhomes, New Home Construction, Luxury Homes, Waterfront Homes, New Home Sales, Luxury, Referrals, Relocation Buyers, Investors, REO, Residential Homes, Foreclosures, Listings, ABR, Buyer Representation, Move Up Buyers, Condos, Short Sales, Real Property, SFR, New Homes, HUD, Council of Residential..., Home Staging, Seniors, Investment Properties, Resellers, Waterfront, Property, Vacation Homes, Real Estate, Real Estate License, Rentals, FHA, Selling, Property Management
Education
University of Delaware 1991 — 1996
B.A., Criminal Justice
Karla Kyritsis's MBNA America Experience 1986 - 1990
Job Compliance and Operations
Industry Legal Services
Experience
Long & Foster Companies February 2015 - Present
Delaware Claims Processing August 2013 - Present
Delaware Claims October 2006 - Present
Patterson Schwartz January 2014 - December 2014
Citi April 2001 - 2004
First USA February 1999 - 2001
MBNA 1990 - 1999
MBNA America 1986 - 1990
Skills
Relationship Management, Credit Risk, Training, Leadership, CRM, Retail Banking, Analytics, Negotiation, Financial Risk, Underwriting, Team Leadership, Financial Services, Credit Analysis, Insurance, Strategy, Strategic Planning, Management, Mortgage Lending, Recruiting, Team Building, Investments, Operations Management, Employee Training, Vendor Management, Risk Management, Banking, Credit, Credit Cards, Process Improvement, Portfolio Management, Loans, Executive Management, Sales, Marketing, Business Analysis, Program Management, Real Estate Marketing, Buyer Representation, First Time Home Buyers, Real Estate, Seller Representation, Real Estate Transactions, Technical Writing, Interviewing, Customer Service, Finance, Call Centers, Mergers & Acquisitions, Project Management, Contract Negotiation
Education
University of Delaware 1988 — 1992
B.S., Marketing, Finance
Delaware Technical and Community College 1986 — 1988
A.A.S, Marketing
Long & Foster Companies February 2015 - Present
Delaware Claims Processing August 2013 - Present
Delaware Claims October 2006 - Present
Patterson Schwartz January 2014 - December 2014
Citi April 2001 - 2004
First USA February 1999 - 2001
MBNA 1990 - 1999
MBNA America 1986 - 1990
Skills
Relationship Management, Credit Risk, Training, Leadership, CRM, Retail Banking, Analytics, Negotiation, Financial Risk, Underwriting, Team Leadership, Financial Services, Credit Analysis, Insurance, Strategy, Strategic Planning, Management, Mortgage Lending, Recruiting, Team Building, Investments, Operations Management, Employee Training, Vendor Management, Risk Management, Banking, Credit, Credit Cards, Process Improvement, Portfolio Management, Loans, Executive Management, Sales, Marketing, Business Analysis, Program Management, Real Estate Marketing, Buyer Representation, First Time Home Buyers, Real Estate, Seller Representation, Real Estate Transactions, Technical Writing, Interviewing, Customer Service, Finance, Call Centers, Mergers & Acquisitions, Project Management, Contract Negotiation
Education
University of Delaware 1988 — 1992
B.S., Marketing, Finance
Delaware Technical and Community College 1986 — 1988
A.A.S, Marketing
Ivan Seele Ivan Seele's MBNA America Experience 2004 - 2006
Job SVP, Card Pricing, Retention & Rewards Executive at Bank of America
Industry Banking
Experience
Bank of America January 2012 - Present
Bank of America January 2011 - December 2011
Bank of America 2007 - December 2010
MBNA America 2004 - 2006
MBNA America 2002 - 2003
MBNA America 1993 - 2001
Skills
Credit Cards, Banking, Loans, Credit, Portfolio Management, Financial Services, Direct Marketing, Financial Risk, Strategy, Analytics, Marketing Strategy, Marketing, Business Development, Executive Management, Management, Program Management, Strategic Partnerships, CRM
Education
University of Delaware 1987 — 1990
Business Administration, Marketing
Bank of America January 2012 - Present
Bank of America January 2011 - December 2011
Bank of America 2007 - December 2010
MBNA America 2004 - 2006
MBNA America 2002 - 2003
MBNA America 1993 - 2001
Skills
Credit Cards, Banking, Loans, Credit, Portfolio Management, Financial Services, Direct Marketing, Financial Risk, Strategy, Analytics, Marketing Strategy, Marketing, Business Development, Executive Management, Management, Program Management, Strategic Partnerships, CRM
Education
University of Delaware 1987 — 1990
Business Administration, Marketing
Marc Skurla Marc Skurla's MBNA America Experience 1997 - 2007
Job Vice President Rewards and Offers Management at Wells Fargo
Industry Banking
Experience
Wells Fargo January 2013 - Present
PNC Bank May 2007 - January 2013
Bank of America 2005 - 2007
MBNA America 1997 - 2007
Skills
Credit Cards, Customer Experience, P&L Management, Cards, Vendor Management, Product Management, Banking, Direct Marketing, Financial Services, Payments, Relationship Management, Retail Banking, Debit Cards, Loyalty Programs, Rewards Programs, Total Rewards Strategies, Customer Acquisition, Credit, CRM, Segmentation, Analytics, Credit Risk, Portfolio Management, Leadership, Marketing Strategy, Team Management
Education
Graduate School of Retail Bank Management 2011 — 2013
CBA GSRBM Cert, Retail Bank Management
University of Delaware 1993 — 1997
Bachelor of Science, Envrionmental Sciences
Wells Fargo January 2013 - Present
PNC Bank May 2007 - January 2013
Bank of America 2005 - 2007
MBNA America 1997 - 2007
Skills
Credit Cards, Customer Experience, P&L Management, Cards, Vendor Management, Product Management, Banking, Direct Marketing, Financial Services, Payments, Relationship Management, Retail Banking, Debit Cards, Loyalty Programs, Rewards Programs, Total Rewards Strategies, Customer Acquisition, Credit, CRM, Segmentation, Analytics, Credit Risk, Portfolio Management, Leadership, Marketing Strategy, Team Management
Education
Graduate School of Retail Bank Management 2011 — 2013
CBA GSRBM Cert, Retail Bank Management
University of Delaware 1993 — 1997
Bachelor of Science, Envrionmental Sciences
Candice Conway Candice Conway's MBNA America Experience December 1999 - May 2005
Job Sales representative/Stylist for CABI
Industry Apparel & Fashion
Experience
CAbi June 2009 - Present
MBNA America December 1999 - May 2005
MBNA America December 1998 - November 1999
MBNA America January 1997 - November 1999
Education
University of Delaware 1987 — 1992
bachellors of science, nutrition
CAbi June 2009 - Present
MBNA America December 1999 - May 2005
MBNA America December 1998 - November 1999
MBNA America January 1997 - November 1999
Education
University of Delaware 1987 — 1992
bachellors of science, nutrition
Doug Motley, CFA Doug Motley, CFA's MBNA America Experience 1997 - 2006
Job Principal at Rockford Capital Partners, Jack Lingo Asset Management, & Broadpoint Consulting Group
Industry Real Estate
Experience
Jack Lingo Asset Management April 2011 - Present
Broadpoint Consulting Group & Broadpoint Construction January 2010 - Present
Rockford Capital Partners August 2008 - Present
Ocean Atlantic Companies January 2006 - January 2009
MBNA Corporation 1997 - 2006
MBNA America 1997 - 2006
MBNA 1997 - 2006
Skills
Asset Management, Financial Modeling, Land Development, Real Estate Finance, Real Estate Investment, Real Estate Development, Due Diligence, Capital, Valuation, Private Placements, Alternative Investments, Real Estate Transactions, Land Acquisition, Real Estate Financing, Real Estate Economics, Asset Managment, Investment Properties, Private Equity, Investments, Portfolio Management, Real Estate, Strategy, Financial Analysis, Commercial Real Estate, Management, Management Consulting
Education
University of Delaware 1997 — 2000
BS, Economics
University of Delaware - Lerner College of Business and Economics 1997 — 2000
Jack Lingo Asset Management April 2011 - Present
Broadpoint Consulting Group & Broadpoint Construction January 2010 - Present
Rockford Capital Partners August 2008 - Present
Ocean Atlantic Companies January 2006 - January 2009
MBNA Corporation 1997 - 2006
MBNA America 1997 - 2006
MBNA 1997 - 2006
Skills
Asset Management, Financial Modeling, Land Development, Real Estate Finance, Real Estate Investment, Real Estate Development, Due Diligence, Capital, Valuation, Private Placements, Alternative Investments, Real Estate Transactions, Land Acquisition, Real Estate Financing, Real Estate Economics, Asset Managment, Investment Properties, Private Equity, Investments, Portfolio Management, Real Estate, Strategy, Financial Analysis, Commercial Real Estate, Management, Management Consulting
Education
University of Delaware 1997 — 2000
BS, Economics
University of Delaware - Lerner College of Business and Economics 1997 — 2000
Leslie G. Gillin Leslie G. Gillin's MBNA America Experience July 1990 - March 2004
Job Chief Marketing Officer, Global Consumer Bank at Citi
Industry Financial Services
Experience
Citi December 2014 - Present
Citi September 2011 - November 2014
Bank of America April 2007 - September 2011
MBNA Europe March 2004 - March 2007
MBNA America July 1990 - March 2004
Skills
Relationship Management, Direct Marketing, Banking, Marketing, Financial Services, Business Development, Marketing Strategy, Portfolio Management, Customer Acquisition, Credit, CRM, Analytics, Market Research, Segmentation, New Business Development
Education
University of Delaware 1987 — 1991
Bachelor of Arts (B.A.), International Relations and Affairs
Citi December 2014 - Present
Citi September 2011 - November 2014
Bank of America April 2007 - September 2011
MBNA Europe March 2004 - March 2007
MBNA America July 1990 - March 2004
Skills
Relationship Management, Direct Marketing, Banking, Marketing, Financial Services, Business Development, Marketing Strategy, Portfolio Management, Customer Acquisition, Credit, CRM, Analytics, Market Research, Segmentation, New Business Development
Education
University of Delaware 1987 — 1991
Bachelor of Arts (B.A.), International Relations and Affairs
Melissa Macerato Melissa Macerato's MBNA America Experience November 1990 - December 1996
Job Executive Vice President, Sales and Marketing at Longbridge Financial, A Reverse Mortgage Company
Industry Financial Services
Experience
Longbridge Financial July 2012 - Present
MetLife Home Loans June 2008 - June 2012
Metlife Bank October 2007 - June 2008
Metlife Bank February 2001 - October 2007
MetLife November 1998 - February 2001
GE Capital December 1996 - November 1998
MBNA America November 1990 - December 1996
Skills
Reverse Mortgages, Sales Management, New Business Development, Business Development, Credit Cards, Account Management, Marketing, Marketing Strategy, Public Relations, Marketing Communications, Product Management, Product Marketing, Product Development, Underwriting, Relationship Management, Loans, Retail Banking, Residential Mortgages, Finance, Strategy, Leadership, FHA financing, Program Management, Strategic Financial..., Real Estate, Call Centers, Sales, Portfolio Management, Start-ups
Education
University of Delaware 1990 — 1994
BA, Business Administration
Longbridge Financial July 2012 - Present
MetLife Home Loans June 2008 - June 2012
Metlife Bank October 2007 - June 2008
Metlife Bank February 2001 - October 2007
MetLife November 1998 - February 2001
GE Capital December 1996 - November 1998
MBNA America November 1990 - December 1996
Skills
Reverse Mortgages, Sales Management, New Business Development, Business Development, Credit Cards, Account Management, Marketing, Marketing Strategy, Public Relations, Marketing Communications, Product Management, Product Marketing, Product Development, Underwriting, Relationship Management, Loans, Retail Banking, Residential Mortgages, Finance, Strategy, Leadership, FHA financing, Program Management, Strategic Financial..., Real Estate, Call Centers, Sales, Portfolio Management, Start-ups
Education
University of Delaware 1990 — 1994
BA, Business Administration
Jennifer Emerle-Sifuentes Jennifer Emerle-Sifuentes's MBNA America Experience March 2005 - May 2006
Job Project Manager at JPMorgan Chase
Industry Marketing and Advertising
Experience
JPMorgan Chase July 2014 - Present
Trellist Marketing and Technology February 2012 - July 2014
Bank of America August 2009 - January 2012
Bank of America May 2006 - July 2009
MBNA America March 2005 - May 2006
MBNA America November 2003 - March 2005
Cross Country Bank April 2000 - September 2003
Cross Country Bank August 1998 - March 2000
Downtown Visions September 1996 - June 1998
Walters & Barros, Inc. May 1996 - September 1996
Skills
Direct Mail, Direct Marketing, Marketing Management, Marketing, Marketing Communications, Product Management, Product Marketing, Management, Advertising, Corporate Communications, Budgets, Newsletters, Event Planning, Public Relations, Copywriting, Project Management, CRM, Leadership, Marketing Strategy
Education
Goldey-Beacom College 2005 — 2007
Master of Business Administration (M.B.A.), Marketing Management
University of Delaware 1990 — 1994
Bachelor of Arts (B.A.), English and Psychology
JPMorgan Chase July 2014 - Present
Trellist Marketing and Technology February 2012 - July 2014
Bank of America August 2009 - January 2012
Bank of America May 2006 - July 2009
MBNA America March 2005 - May 2006
MBNA America November 2003 - March 2005
Cross Country Bank April 2000 - September 2003
Cross Country Bank August 1998 - March 2000
Downtown Visions September 1996 - June 1998
Walters & Barros, Inc. May 1996 - September 1996
Skills
Direct Mail, Direct Marketing, Marketing Management, Marketing, Marketing Communications, Product Management, Product Marketing, Management, Advertising, Corporate Communications, Budgets, Newsletters, Event Planning, Public Relations, Copywriting, Project Management, CRM, Leadership, Marketing Strategy
Education
Goldey-Beacom College 2005 — 2007
Master of Business Administration (M.B.A.), Marketing Management
University of Delaware 1990 — 1994
Bachelor of Arts (B.A.), English and Psychology
Desiree Fiorelli Desiree Fiorelli's MBNA America Experience January 2003 - January 2005
Job VP, Card Marketing, Bank of America
Industry Banking
Experience
Bank of America January 2011 - Present
Bank of America January 2007 - Present
Bank of America January 2005 - Present
Bank of America, AAA Group Management January 2006 - January 2007
MBNA America January 2003 - January 2005
MBNA America, Fraud January 2002 - January 2003
MBNA America January 1999 - January 2002
MBNA America January 1998 - January 1999
Skills
Marketing, Strategy, Analysis, Marketing Strategy, Management, Vendor Management, Analytics, Sales, Relationship Management, Credit, Risk Management, Credit Cards, Banking
Education
Wilmington College 2002 — 2005
Bachelor of Science, Business Management
University of Delaware 1998 — 2001
Registered Nursing/Registered Nurse
Mt. Pleasant
Bank of America January 2011 - Present
Bank of America January 2007 - Present
Bank of America January 2005 - Present
Bank of America, AAA Group Management January 2006 - January 2007
MBNA America January 2003 - January 2005
MBNA America, Fraud January 2002 - January 2003
MBNA America January 1999 - January 2002
MBNA America January 1998 - January 1999
Skills
Marketing, Strategy, Analysis, Marketing Strategy, Management, Vendor Management, Analytics, Sales, Relationship Management, Credit, Risk Management, Credit Cards, Banking
Education
Wilmington College 2002 — 2005
Bachelor of Science, Business Management
University of Delaware 1998 — 2001
Registered Nursing/Registered Nurse
Mt. Pleasant
Karen Matteson Karen Matteson's MBNA America Experience January 1989 - December 1997
Job Proven problem solver, leveraging business acumen, operations management and building successful partnerships.
Industry Financial Services
Experience
UnitedHealth Group December 2014 - March 2015
JPMorgan Chase February 2014 - December 2014
United Way of Delaware/$tand by Me Financial Empowerment Program March 2010 - December 2013
A New View Landscape Design, Inc. February 2001 - August 2010
First USA Bank January 1998 - January 2001
MBNA America January 1989 - December 1997
Skills
Operations Management, Team Building, Team Leadership, Marketing Strategy, Training, Fundraising, Grants, Entrepreneurship, Community Engagement, Innovator, Technology Integration, Trust Building, Financial..., Building Relationships, Production Managment, Production Support, Thrive in..., Human Resource..., External Audit, Budgets, Change Management, Human Resources, Analysis, Leadership Development, Management, New Business Development, Nonprofits, Organizational..., Event Planning, Public Relations, Staff Development, Program Development, Vendor Management, Process Improvement, Project Management, Employee Relations, Project Planning, Marketing, Community Outreach, Risk Management, Grant Writing, Contract Negotiation, Business Process, Performance Management, Volunteer Management, Public Speaking, Leadership, Strategic Planning, Program Management, Coaching
Education
University of Delaware 1984 — 1988
Bachelor's of Science, Business Administration
UnitedHealth Group December 2014 - March 2015
JPMorgan Chase February 2014 - December 2014
United Way of Delaware/$tand by Me Financial Empowerment Program March 2010 - December 2013
A New View Landscape Design, Inc. February 2001 - August 2010
First USA Bank January 1998 - January 2001
MBNA America January 1989 - December 1997
Skills
Operations Management, Team Building, Team Leadership, Marketing Strategy, Training, Fundraising, Grants, Entrepreneurship, Community Engagement, Innovator, Technology Integration, Trust Building, Financial..., Building Relationships, Production Managment, Production Support, Thrive in..., Human Resource..., External Audit, Budgets, Change Management, Human Resources, Analysis, Leadership Development, Management, New Business Development, Nonprofits, Organizational..., Event Planning, Public Relations, Staff Development, Program Development, Vendor Management, Process Improvement, Project Management, Employee Relations, Project Planning, Marketing, Community Outreach, Risk Management, Grant Writing, Contract Negotiation, Business Process, Performance Management, Volunteer Management, Public Speaking, Leadership, Strategic Planning, Program Management, Coaching
Education
University of Delaware 1984 — 1988
Bachelor's of Science, Business Administration
Chad Longyear Chad Longyear's MBNA America Experience January 1993 - January 1996
Job Senior Card Executive
Industry Financial Services
Experience
M & T Bank 2011 - Present
JP Morgan Chase May 2007 - March 2010
U.S. Card Partner Services February 2003 - May 2007
Citigroup December 1998 - January 2003
First USA Partners January 1996 - December 1998
MBNA America January 1993 - January 1996
MBNA America June 1992 - January 1993
Skills
Relationship Management, Marketing Strategy, Business Development, Sales, Strategy, Credit, Marketing, Financial Services, Credit Cards, Banking, Finance, Vendor Management, Leadership, Direct Marketing, Management, Mergers & Acquisitions, Portfolio Management
Education
University of Delaware 1989 — 1994
Bachelor of Arts
M & T Bank 2011 - Present
JP Morgan Chase May 2007 - March 2010
U.S. Card Partner Services February 2003 - May 2007
Citigroup December 1998 - January 2003
First USA Partners January 1996 - December 1998
MBNA America January 1993 - January 1996
MBNA America June 1992 - January 1993
Skills
Relationship Management, Marketing Strategy, Business Development, Sales, Strategy, Credit, Marketing, Financial Services, Credit Cards, Banking, Finance, Vendor Management, Leadership, Direct Marketing, Management, Mergers & Acquisitions, Portfolio Management
Education
University of Delaware 1989 — 1994
Bachelor of Arts
Jason Spence Jason Spence's MBNA America Experience 2003 - 2005
Job Vice President Credit Risk Manager at WSFS Bank
Industry Banking
Experience
WSFS Bank March 2006 - Present
MBNA America 2003 - 2005
MBNA America 2000 - 2003
MBNA America 2000 - 2000
MBNA America 1996 - 2000
MBNA America 1995 - 1996
MBNA America 1993 - 1995
MBNA America 1992 - 1993
Skills
Banking, Credit, Loans, Commercial Banking, Retail Banking, Credit Analysis, Risk Management, Portfolio Management, Credit Risk, Financial Analysis, Commercial Lending, Consumer Lending
Education
University of Delaware 1989 — 1993
Kent County School of Real Estate 2005 — 2005
WSFS Bank March 2006 - Present
MBNA America 2003 - 2005
MBNA America 2000 - 2003
MBNA America 2000 - 2000
MBNA America 1996 - 2000
MBNA America 1995 - 1996
MBNA America 1993 - 1995
MBNA America 1992 - 1993
Skills
Banking, Credit, Loans, Commercial Banking, Retail Banking, Credit Analysis, Risk Management, Portfolio Management, Credit Risk, Financial Analysis, Commercial Lending, Consumer Lending
Education
University of Delaware 1989 — 1993
Kent County School of Real Estate 2005 — 2005
Kim Petrones Kim Petrones's MBNA America Experience July 1995 - December 2000
Job Sr. Manager Design & Space Planning, QVC
Industry Design
Experience
QVC January 2015 - Present
AstraZeneca January 2010 - January 2015
Cornerstone Designs, Inc. July 2002 - January 2010
Contract Environments Inc. December 2000 - September 2002
MBNA America July 1995 - December 2000
Skills
Interior Design, Strategic Space Planning, Furniture, Move Management, Project Management, Space-planning, Strategic Planning, Facilities Management, Design Research, Interior Architecture, Process Improvement, Sustainable Design, Finish, Procurement, Drawing, Submittals, Strategy, Contract Management, Construction Management, Space Planning
Education
University of Delaware 1990 — 1992
BS, Interior Design
Virginia Polytechnic Institute and State University 1987 — 1990
Interior Design
QVC January 2015 - Present
AstraZeneca January 2010 - January 2015
Cornerstone Designs, Inc. July 2002 - January 2010
Contract Environments Inc. December 2000 - September 2002
MBNA America July 1995 - December 2000
Skills
Interior Design, Strategic Space Planning, Furniture, Move Management, Project Management, Space-planning, Strategic Planning, Facilities Management, Design Research, Interior Architecture, Process Improvement, Sustainable Design, Finish, Procurement, Drawing, Submittals, Strategy, Contract Management, Construction Management, Space Planning
Education
University of Delaware 1990 — 1992
BS, Interior Design
Virginia Polytechnic Institute and State University 1987 — 1990
Interior Design
Catherine Alayan (Chang)'s MBNA America Experience June 2005 - February 2006
Job
Industry Banking
Experience
JPMorgan Chase October 2012 - Present
JPMorganChase March 2007 - October 2012
Bank of America January 2006 - February 2007
MBNA America June 2005 - February 2006
MBNA America March 2004 - June 2005
MBNA America June 2000 - March 2004
Skills
Process Improvement, Project Management, Risk Management, Program Management, Budgets, Management, Vendor Management, Change Management, Business Process..., Leadership, Call Centers, Customer Service, PMO, Banking, Start-ups, Integration, Strategic Planning, CRM
Education
University of Delaware - Lerner College of Business and Economics 2005 — 2007
Executive MBA
University of Delaware 1995 — 1999
BA
Dover-Sherborn Regional High School 1990 — 1995
JPMorgan Chase October 2012 - Present
JPMorganChase March 2007 - October 2012
Bank of America January 2006 - February 2007
MBNA America June 2005 - February 2006
MBNA America March 2004 - June 2005
MBNA America June 2000 - March 2004
Skills
Process Improvement, Project Management, Risk Management, Program Management, Budgets, Management, Vendor Management, Change Management, Business Process..., Leadership, Call Centers, Customer Service, PMO, Banking, Start-ups, Integration, Strategic Planning, CRM
Education
University of Delaware - Lerner College of Business and Economics 2005 — 2007
Executive MBA
University of Delaware 1995 — 1999
BA
Dover-Sherborn Regional High School 1990 — 1995
Corynn Ciber's MBNA America Experience April 2004 - April 2005
Job Deputy Director TISR at Summit Aviation
Industry Aviation & Aerospace
Experience
Summit Aviation June 2011 - Present
MDA Lending Solutions June 2009 - June 2010
Credit One Financial Solutions September 2006 - June 2009
MBNA America April 2004 - April 2005
MBNA America October 2003 - April 2004
MBNA America October 1999 - October 2003
Skills
Banking, Credit, Business Strategy, Budgets, Process Improvement, Operations Management, Customer Service, Management, Strategic Planning, Team Building, Risk Management, Loans, Credit Cards, Portfolio Management, Credit Analysis, Program Management, Credit Risk, Microsoft Office, Microsoft Excel, Business Analysis, Project Management, Team Leadership, Project Planning, Outlook
Education
University of Delaware 1993 — 1997
Summit Aviation June 2011 - Present
MDA Lending Solutions June 2009 - June 2010
Credit One Financial Solutions September 2006 - June 2009
MBNA America April 2004 - April 2005
MBNA America October 2003 - April 2004
MBNA America October 1999 - October 2003
Skills
Banking, Credit, Business Strategy, Budgets, Process Improvement, Operations Management, Customer Service, Management, Strategic Planning, Team Building, Risk Management, Loans, Credit Cards, Portfolio Management, Credit Analysis, Program Management, Credit Risk, Microsoft Office, Microsoft Excel, Business Analysis, Project Management, Team Leadership, Project Planning, Outlook
Education
University of Delaware 1993 — 1997
Carey Pauley's MBNA America Experience October 1992 - April 2005
Job Program Manager at Barclays
Industry Marketing and Advertising
Experience
Barclays January 2014 - Present
The Pink Turtle May 2010 - Present
Long & Foster Companies May 2005 - Present
Barclays November 2008 - May 2010
MBNA America October 1992 - April 2005
Skills
Accomplished..., Credit, Credit Cards, Banking, Marketing, Customer Acquisition, Relationship Management, Vendor Management, Analytics, Loans, Portfolio Management, CRM, Strategy, Marketing Strategy, Marketing Management, Management, Business Development, Business Planning, Strategic Partnerships, E-commerce
Education
University of Delaware 1987 — 1992
Bachelor's degree, Business Administration and Management, General
Ursuline Academy 1983 — 1987
College Preparatory
Barclays January 2014 - Present
The Pink Turtle May 2010 - Present
Long & Foster Companies May 2005 - Present
Barclays November 2008 - May 2010
MBNA America October 1992 - April 2005
Skills
Accomplished..., Credit, Credit Cards, Banking, Marketing, Customer Acquisition, Relationship Management, Vendor Management, Analytics, Loans, Portfolio Management, CRM, Strategy, Marketing Strategy, Marketing Management, Management, Business Development, Business Planning, Strategic Partnerships, E-commerce
Education
University of Delaware 1987 — 1992
Bachelor's degree, Business Administration and Management, General
Ursuline Academy 1983 — 1987
College Preparatory
Erik Kaufmann, CIC's MBNA America Experience June 2002 - December 2004
Job Commercial P&C Agent L&W Insurance Agency
Industry Insurance
Experience
L&W Insurance Agency January 2005 - Present
MBNA America June 2002 - December 2004
MBNA America 2001 - 2002
Skills
Underwriting, Insurance, Property & Casualty..., General Insurance, Commercial Insurance, Banking, Claim, Workers Compensation, Umbrella Insurance, Liability, Risk Management, Legal Liability, Inland Marine, Professional Liability, Employment Practices..., Brokers, D&O, Commercial Lines, Life Insurance, Disability Insurance, Marketing, Employee Benefits
Education
University of Delaware 1997 — 2001
L&W Insurance Agency January 2005 - Present
MBNA America June 2002 - December 2004
MBNA America 2001 - 2002
Skills
Underwriting, Insurance, Property & Casualty..., General Insurance, Commercial Insurance, Banking, Claim, Workers Compensation, Umbrella Insurance, Liability, Risk Management, Legal Liability, Inland Marine, Professional Liability, Employment Practices..., Brokers, D&O, Commercial Lines, Life Insurance, Disability Insurance, Marketing, Employee Benefits
Education
University of Delaware 1997 — 2001
Diane Kifer's MBNA America Experience September 1985 - March 2005
Job Marketing Manager Customer Experience and Controls at Chase
Industry Banking
Experience
JPMorgan Chase July 2011 - April 2014
JPMorgan Chase June 2010 - July 2011
Chase May 2007 - June 2010
Chase April 2006 - May 2007
Access Group August 2005 - April 2006
MBNA America September 1985 - March 2005
MBNA 2004 - 2005
Credit Protection January 1999 - January 2003
MBNA Marketing Systems January 1995 - January 1997
MBNA Marketing Systems January 1995 - January 1997
Skills
Customer Experience, Multi-channel Marketing, Management, Relationship Management, Credit Cards, Program Management, Business Process, Data Analysis, Leadership, Salesforce.com, Vendor Management, CRM, Analytics, Business Analysis, Financial Services, Process Improvement, Risk Management, Banking
Education
University of Delaware 1978 — 1979
JPMorgan Chase July 2011 - April 2014
JPMorgan Chase June 2010 - July 2011
Chase May 2007 - June 2010
Chase April 2006 - May 2007
Access Group August 2005 - April 2006
MBNA America September 1985 - March 2005
MBNA 2004 - 2005
Credit Protection January 1999 - January 2003
MBNA Marketing Systems January 1995 - January 1997
MBNA Marketing Systems January 1995 - January 1997
Skills
Customer Experience, Multi-channel Marketing, Management, Relationship Management, Credit Cards, Program Management, Business Process, Data Analysis, Leadership, Salesforce.com, Vendor Management, CRM, Analytics, Business Analysis, Financial Services, Process Improvement, Risk Management, Banking
Education
University of Delaware 1978 — 1979
Debi Drybala's MBNA America Experience 1994 - 2005
Job Caring Touch Medical, Inc.
Industry Hospital & Health Care
Experience
Caring Touch Medical, Inc. June 2007 - Present
MBNA April 1996 - March 2005
MBNA America 1994 - 2005
Bank of America 1992 - 2005
MBNA/Bank of America 1992 - 2005
MBNA America Bank, N.A. 1992 - 2005
AIG Marketing, Inc. 1985 - 1987
Skills
Banking, Database Marketing, Credit Cards, Direct Marketing, Direct Mail, Lead Generation, Analytics, Integrated Marketing, Management, Brand Development, CRM, Strategy, Advertising, Strategic Planning, Customer Acquisition, Marketing Strategy, Strategic Partnerships, Marketing
Education
University of Delaware
Art History
Caring Touch Medical, Inc. June 2007 - Present
MBNA April 1996 - March 2005
MBNA America 1994 - 2005
Bank of America 1992 - 2005
MBNA/Bank of America 1992 - 2005
MBNA America Bank, N.A. 1992 - 2005
AIG Marketing, Inc. 1985 - 1987
Skills
Banking, Database Marketing, Credit Cards, Direct Marketing, Direct Mail, Lead Generation, Analytics, Integrated Marketing, Management, Brand Development, CRM, Strategy, Advertising, Strategic Planning, Customer Acquisition, Marketing Strategy, Strategic Partnerships, Marketing
Education
University of Delaware
Art History
Jay Gaines's MBNA America Experience 1996 - 2007
Job Information Security Manager at Barclaycard US
Industry Information Technology and Services
Experience
Barclaycard US March 2007 - Present
MBNA America 1996 - 2007
Skills
PCI DSS, Information Security, Information Security..., Enterprise Architecture, Disaster Recovery, Security, Virtualization, Risk Management, Business Continuity, CISSP, Cloud Computing, ITIL, VMware, Governance, IT Strategy, Incident Management
Education
University of Delaware 1991 — 1996
Barclaycard US March 2007 - Present
MBNA America 1996 - 2007
Skills
PCI DSS, Information Security, Information Security..., Enterprise Architecture, Disaster Recovery, Security, Virtualization, Risk Management, Business Continuity, CISSP, Cloud Computing, ITIL, VMware, Governance, IT Strategy, Incident Management
Education
University of Delaware 1991 — 1996
Kent Leach's MBNA America Experience 1986 - 2005
Job Financial Services Executive
Industry Banking
Experience
Independent Consultant in Financial Services February 2015 - Present
National Foundation for Credit Counseling May 2014 - February 2015
U.S. Bank January 2010 - April 2014
MXT Card Services December 2007 - September 2009
MBNA America 1986 - 2005
Skills
Vendor Management, Performance Management, Leadership, Program Management, Credit, Management, Strategy, Recruiting, Credit Risk, Team Building, Loans, Forecasting, Training, Project Management, Coaching, Call Centers, Executive Management, Risk Management, Customer Satisfaction, Team Leadership, Relationship Management, Marketing, Call Center, Budgets, CRM, Banking, Customer Service, Analysis, Credit Cards, Portfolio Management, Consumer Lending, Financial Services, Finance, Process Improvement, Credit Analysis, Project Planning, Financial Risk
Education
University of Delaware 1980 — 1985
Bachelor of Arts (B.A.), Geography
Independent Consultant in Financial Services February 2015 - Present
National Foundation for Credit Counseling May 2014 - February 2015
U.S. Bank January 2010 - April 2014
MXT Card Services December 2007 - September 2009
MBNA America 1986 - 2005
Skills
Vendor Management, Performance Management, Leadership, Program Management, Credit, Management, Strategy, Recruiting, Credit Risk, Team Building, Loans, Forecasting, Training, Project Management, Coaching, Call Centers, Executive Management, Risk Management, Customer Satisfaction, Team Leadership, Relationship Management, Marketing, Call Center, Budgets, CRM, Banking, Customer Service, Analysis, Credit Cards, Portfolio Management, Consumer Lending, Financial Services, Finance, Process Improvement, Credit Analysis, Project Planning, Financial Risk
Education
University of Delaware 1980 — 1985
Bachelor of Arts (B.A.), Geography
Carolyn Merrifield's MBNA America Experience March 1993 - April 2004
Job Portfolio Manager at Capital One
Industry Architecture & Planning
Experience
Capital One February 2015 - Present
HOK March 2013 - February 2015
M&T Bank May 2011 - April 2013
Wilmington Trust August 2006 - May 2011
BHH Tait April 2004 - August 2005
MBNA America March 1993 - April 2004
Skills
Space-planning, Interior Design, Submittals, Furniture, Contract Negotiation, Budgets, Construction, Project Planning, Space planning, Construction Management, Project Management, Space Planning
Education
University of Delaware 1985 — 1989
Bachelor of Science, Interior Design
Capital One February 2015 - Present
HOK March 2013 - February 2015
M&T Bank May 2011 - April 2013
Wilmington Trust August 2006 - May 2011
BHH Tait April 2004 - August 2005
MBNA America March 1993 - April 2004
Skills
Space-planning, Interior Design, Submittals, Furniture, Contract Negotiation, Budgets, Construction, Project Planning, Space planning, Construction Management, Project Management, Space Planning
Education
University of Delaware 1985 — 1989
Bachelor of Science, Interior Design
David Laroche's MBNA America Experience 2000 - 2003
Job Risk Management and Operations Professional
Industry Financial Services
Experience
Bridgeforce Consulting March 2012 - Present
American Express January 2009 - August 2011
Washington Mutual April 2007 - January 2009
Wells Fargo 2003 - 2007
MBNA America 2000 - 2003
Skills
Financial Analysis, Vendor Relationships, Museum Collections, Credit, Forecasting, Due Diligence, MIS, Management, Credit Risk, Credit Cards, Credit Analysis, Financial Risk, Loss Mitigation, Retail Banking, Operational Risk, Portfolio Management, Loans, Financial Services, Banking, Risk Management, Analytics, Finance, Strategy, Call Centers
Education
University of Delaware 1994 — 1998
Bachelor of Science, Business Administration
Bridgeforce Consulting March 2012 - Present
American Express January 2009 - August 2011
Washington Mutual April 2007 - January 2009
Wells Fargo 2003 - 2007
MBNA America 2000 - 2003
Skills
Financial Analysis, Vendor Relationships, Museum Collections, Credit, Forecasting, Due Diligence, MIS, Management, Credit Risk, Credit Cards, Credit Analysis, Financial Risk, Loss Mitigation, Retail Banking, Operational Risk, Portfolio Management, Loans, Financial Services, Banking, Risk Management, Analytics, Finance, Strategy, Call Centers
Education
University of Delaware 1994 — 1998
Bachelor of Science, Business Administration
Haro Mahadeo's MBNA America Experience 1995 - 2005
Job Manager Liquidity Risk at M & T Bank Corporation
Industry Banking
Experience
M & T Bank Corporation December 2013 - Present
Susquehanna Bancshares April 2012 - November 2013
Susquehanna Bancshares, Inc. September 2008 - April 2012
Fulton Financial Corporation March 2005 - September 2008
MBNA America 1995 - 2005
MBNA 1995 - 2005
MBNA America Bank 1995 - 2005
Skills
Loans, Forecasting, Treasury, Budgets, Treasury Management, Asset Management, Management, ALM, Interest Rate Risk..., Liquidity, Stress Testing, Finance, Liquidity Risk, Liquidity Management, Banking, Financial Analysis, Risk Management, Portfolio Management, Financial Risk, Financial Services, Credit Risk, Credit, Financial Modeling
Education
University of Delaware 1993 — 1995
Master of Business Administration (MBA), Finance and Financial Management Services
University of Delaware - Lerner College of Business and Economics 1993 — 1995
MBA, Finance
M & T Bank Corporation December 2013 - Present
Susquehanna Bancshares April 2012 - November 2013
Susquehanna Bancshares, Inc. September 2008 - April 2012
Fulton Financial Corporation March 2005 - September 2008
MBNA America 1995 - 2005
MBNA 1995 - 2005
MBNA America Bank 1995 - 2005
Skills
Loans, Forecasting, Treasury, Budgets, Treasury Management, Asset Management, Management, ALM, Interest Rate Risk..., Liquidity, Stress Testing, Finance, Liquidity Risk, Liquidity Management, Banking, Financial Analysis, Risk Management, Portfolio Management, Financial Risk, Financial Services, Credit Risk, Credit, Financial Modeling
Education
University of Delaware 1993 — 1995
Master of Business Administration (MBA), Finance and Financial Management Services
University of Delaware - Lerner College of Business and Economics 1993 — 1995
MBA, Finance
Eric England's MBNA America Experience 1990 - 2007
Job Marketing Analysis Sr. Manager at JPMorgan Chase
Industry Banking
Experience
JPMorgan Chase Financial ManagerMBNA1990 - 2007
MBNA America 1990 - 2007
Education
University of Delaware 1984 — 1989
JPMorgan Chase Financial ManagerMBNA1990 - 2007
MBNA America 1990 - 2007
Education
University of Delaware 1984 — 1989
Dinalynn Sinko's MBNA America Experience 1993 - 2005
Job VP Senior Change Manager at Bank of America
Industry Banking
Experience
Bank of America Project Manager/Marketing ManagerMBNA America Bank1993 - 2007
MBNA AMERICA 1993 - 2005
Hotel duPont - Dupont Company June 1990 - April 1993
Education
Widener University 1992 — 1994
MBA, Marketing
University of Delaware 1986 — 1990
Bank of America Project Manager/Marketing ManagerMBNA America Bank1993 - 2007
MBNA AMERICA 1993 - 2005
Hotel duPont - Dupont Company June 1990 - April 1993
Education
Widener University 1992 — 1994
MBA, Marketing
University of Delaware 1986 — 1990
Jeannine McMenamin's MBNA America Experience 1990 - 2006
Job SVP, Bank of America
Industry Banking
Experience
Bank of America January 2006 - Present
MBNA America 1990 - 2006
Skills
Credit Cards, Banking, Loans, Consumer Lending, Credit Risk, Retail Banking, Risk Management, Operational Risk, Operational Risk..., Cards, Executive Management, Customer Acquisition, Strategy, Lines Of Credit, Customer Experience, AML, Direct Marketing, Loan Origination, Credit, Payments, Financial Services, Call Centers, Leadership, Portfolio Management, Finance, Financial Risk, Relationship Management, Cross Selling, Credit Analysis, Mortgage Banking, Mortgage Lending, Commercial Banking, Commercial Lending, Small Business Lending
Education
University of Delaware 1988 — 1993
Bank of America January 2006 - Present
MBNA America 1990 - 2006
Skills
Credit Cards, Banking, Loans, Consumer Lending, Credit Risk, Retail Banking, Risk Management, Operational Risk, Operational Risk..., Cards, Executive Management, Customer Acquisition, Strategy, Lines Of Credit, Customer Experience, AML, Direct Marketing, Loan Origination, Credit, Payments, Financial Services, Call Centers, Leadership, Portfolio Management, Finance, Financial Risk, Relationship Management, Cross Selling, Credit Analysis, Mortgage Banking, Mortgage Lending, Commercial Banking, Commercial Lending, Small Business Lending
Education
University of Delaware 1988 — 1993
Kevin Fenimore's MBNA America Experience 1987 - 2006
Job Disclosure Management at Bank of America
Industry Banking
Experience
Bank of America Partnership ManagerBank of America - MBNA Canada Bank2006 - 2008
Bank of America 2000 - 2008
Bank of America 2000 - 2008
Bank of America 1988 - 2008
MBNA 1987 - 2006
MBNA America 1987 - 2006
Education
University of Delaware 1987 — 1991
BA, Political Science, Major
Bank of America Partnership ManagerBank of America - MBNA Canada Bank2006 - 2008
Bank of America 2000 - 2008
Bank of America 2000 - 2008
Bank of America 1988 - 2008
MBNA 1987 - 2006
MBNA America 1987 - 2006
Education
University of Delaware 1987 — 1991
BA, Political Science, Major
Kate Fluss Ashley's MBNA America Experience 1995 - 2005
Job IVR Product Owner at BarclaycardUS
Industry Banking
Experience
BarclaycardUS April 2014 - Present
BarclaycardUS June 2011 - April 2014
BarclaycardUS May 2010 - June 2011
MBNA America 1995 - 2005
Skills
Vendor Management, Business Analysis, Process Improvement, Management, Banking, Strategy, Program Management, Credit Cards, Customer Experience, Risk Management, Agile
Education
University of Delaware 1991 — 1995
BA, International Relations
BarclaycardUS April 2014 - Present
BarclaycardUS June 2011 - April 2014
BarclaycardUS May 2010 - June 2011
MBNA America 1995 - 2005
Skills
Vendor Management, Business Analysis, Process Improvement, Management, Banking, Strategy, Program Management, Credit Cards, Customer Experience, Risk Management, Agile
Education
University of Delaware 1991 — 1995
BA, International Relations
Melanie Smyth, AIC, AIS's MBNA America Experience June 2001 - December 2005
Job Regional Property Supervisor at Selective Insurance
Industry Insurance
Experience
Selective Insurance September 2015 - Present
Selective Insurance January 2014 - August 2015
Selective Insurance September 2007 - December 2013
Farmers Insurance January 2006 - August 2007
MBNA America June 2001 - December 2005
Video Scene of Delaware November 1993 - May 2001
Blue Hen Claims Service July 1994 - June 2000
Skills
Claims Management, Legal Liability, Claim, Liability Analysis, Casualty, Commercial Lines, Liability, Property & Casualty..., Commercial Insurance, Subrogation, Litigation Management, Property Damage, General Insurance, Claim Investigation, Inland Marine, Homeowners, Claims Resolution, Claims Handling, Property Claims, Xactimate, Casualty Insurance
Education
University of Delaware 1989 — 2003
Bachelors in Economics
Caravel Academy 1981 — 1989
High School Diploma
Selective Insurance September 2015 - Present
Selective Insurance January 2014 - August 2015
Selective Insurance September 2007 - December 2013
Farmers Insurance January 2006 - August 2007
MBNA America June 2001 - December 2005
Video Scene of Delaware November 1993 - May 2001
Blue Hen Claims Service July 1994 - June 2000
Skills
Claims Management, Legal Liability, Claim, Liability Analysis, Casualty, Commercial Lines, Liability, Property & Casualty..., Commercial Insurance, Subrogation, Litigation Management, Property Damage, General Insurance, Claim Investigation, Inland Marine, Homeowners, Claims Resolution, Claims Handling, Property Claims, Xactimate, Casualty Insurance
Education
University of Delaware 1989 — 2003
Bachelors in Economics
Caravel Academy 1981 — 1989
High School Diploma
Kim Stoops's MBNA America Experience 1989 - 2005
Job SVP at Bank of America
Industry Banking
Experience
Bank of America First Vice PresidentMBNA1989 - 2005
MBNA America 1989 - 2005
Skills
Credit, Credit Cards, Payments, Credit Analysis, Portfolio Management, Retail Banking, Loans, Banking, Electronic Payments, Consumer Lending, Financial Services, Relationship Management, Commercial Banking, Strategic Planning, Marketing, Management
Education
University of Delaware 1985 — 1990
Bank of America First Vice PresidentMBNA1989 - 2005
MBNA America 1989 - 2005
Skills
Credit, Credit Cards, Payments, Credit Analysis, Portfolio Management, Retail Banking, Loans, Banking, Electronic Payments, Consumer Lending, Financial Services, Relationship Management, Commercial Banking, Strategic Planning, Marketing, Management
Education
University of Delaware 1985 — 1990
Cindi Donelson's MBNA America Experience 1997 - 2006
Job Business Process Lead at JP Morgan Chase
Industry Banking
Experience
JP Morgan Chase June 2007 - Present
Bank of America 2005 - 2007
MBNA 1997 - 2007
MBNA America 1997 - 2006
University of Delaware 1992 - 1996
Skills
Vendor Management, Process Improvement, Banking, Program Management, Business Process, Business Analysis, Project Management, Visio, Leadership, Project Portfolio..., Risk Management
Education
University of Delaware 1994 — 1996
MPA, Human Resource Management
University of Delaware 1990 — 1994
BA, International Relations and Law
JP Morgan Chase June 2007 - Present
Bank of America 2005 - 2007
MBNA 1997 - 2007
MBNA America 1997 - 2006
University of Delaware 1992 - 1996
Skills
Vendor Management, Process Improvement, Banking, Program Management, Business Process, Business Analysis, Project Management, Visio, Leadership, Project Portfolio..., Risk Management
Education
University of Delaware 1994 — 1996
MPA, Human Resource Management
University of Delaware 1990 — 1994
BA, International Relations and Law
Mark Czerwinski's MBNA America Experience 2003 - 2005
Job at
Industry Banking
Experience
JPMorgan Chase & Co. August 2014 - Present
NTT Data / 21st Century June 2013 - May 2014
Bank of America January 2012 - March 2013
Bank of America January 2011 - January 2012
Bank of America March 2006 - December 2011
Bank of America 2005 - 2006
MBNA America 2003 - 2005
MBNA America 1997 - 2003
MBNA America 1992 - 1997
Skills
Mortgage Banking, Mortgage Lending, Loans, Credit Risk, Business Analysis, Credit, Banking, Portfolio Management, Retail Banking, Risk Management, Relationship Management, Management, Leadership, Strategy, Business Development, Credit Cards
Education
University of Delaware 1987 — 1992
JPMorgan Chase & Co. August 2014 - Present
NTT Data / 21st Century June 2013 - May 2014
Bank of America January 2012 - March 2013
Bank of America January 2011 - January 2012
Bank of America March 2006 - December 2011
Bank of America 2005 - 2006
MBNA America 2003 - 2005
MBNA America 1997 - 2003
MBNA America 1992 - 1997
Skills
Mortgage Banking, Mortgage Lending, Loans, Credit Risk, Business Analysis, Credit, Banking, Portfolio Management, Retail Banking, Risk Management, Relationship Management, Management, Leadership, Strategy, Business Development, Credit Cards
Education
University of Delaware 1987 — 1992
Julie Crews's MBNA America Experience 1995 - 2006
Job Human Resources/AccessHR
Industry Banking
Experience
JPMorganChase June 2013 - Present
WSFS Bank February 2007 - June 2013
MBNA January 1995 - October 2006
MBNA America 1995 - 2006
Skills
Customer Service, Credit, Financial Services, Risk Management, Retail Banking, Cross Selling, Outlook, Leadership, Commercial Banking, Human Resources, Microsoft Office, Process Improvement, Loans
Education
American Bankers Association 2012 — 2012
online course, Hiring the Best
American Bankers Association 2012 — 2012
online course, Sexual Harassment in the Workplace
American Bankers Association 2012 — 2012
online course, Corrective Action
American Bankers Association 2012 — 2012
online course, Managing Employee Relations
University of Delaware 2010 — 2010
Certificate, Strategic Human Capital Management, (Now called Strategic Human Resources Management)
University of Delaware 1985 — 1990
B. A., English
JPMorganChase June 2013 - Present
WSFS Bank February 2007 - June 2013
MBNA January 1995 - October 2006
MBNA America 1995 - 2006
Skills
Customer Service, Credit, Financial Services, Risk Management, Retail Banking, Cross Selling, Outlook, Leadership, Commercial Banking, Human Resources, Microsoft Office, Process Improvement, Loans
Education
American Bankers Association 2012 — 2012
online course, Hiring the Best
American Bankers Association 2012 — 2012
online course, Sexual Harassment in the Workplace
American Bankers Association 2012 — 2012
online course, Corrective Action
American Bankers Association 2012 — 2012
online course, Managing Employee Relations
University of Delaware 2010 — 2010
Certificate, Strategic Human Capital Management, (Now called Strategic Human Resources Management)
University of Delaware 1985 — 1990
B. A., English
Jim Persoleo's MBNA America Experience 2002 - 2006
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Bank of America 2006 - Present
MBNA America 2002 - 2006
Info Systems March 1999 - June 2002
InfoSystems 1999 - 2002
Skills
Desktop Administration, Networking, Windows 7
Education
Delaware Technical and Community College 2002 — 2005
N/A, Computer Networking
University of Delaware 1993 — 1996
Computer Science
Salesianum 1989 — 1993
Bank of America 2006 - Present
MBNA America 2002 - 2006
Info Systems March 1999 - June 2002
InfoSystems 1999 - 2002
Skills
Desktop Administration, Networking, Windows 7
Education
Delaware Technical and Community College 2002 — 2005
N/A, Computer Networking
University of Delaware 1993 — 1996
Computer Science
Salesianum 1989 — 1993
Dave Grzybowski's MBNA America Experience April 1995 - July 2006
Job VP, Merchant Offer Capabilities Project Management
Industry Banking
Experience
Citi May 2015 - Present
Barclays August 2014 - April 2015
Bank of America April 1995 - April 2014
MBNA America April 1995 - July 2006
Price Waterhouse January 1994 - March 1995
DuPont Information Engineering Associates (DuPont partnership with Day & Zimmerman) November 1989 - December 1993
Continental American Life Insurance Co. June 1987 - November 1989
Skills
Vendor Management, Project Management, Program Management, E-commerce, Risk Management, PMP, Project Planning, Banking, IT Strategy, SDLC, Process Improvement, Credit Cards, Project Portfolio..., Business Analysis, PMO, Financial Services, Change Management, Relationship Management, Portfolio Management
Education
University of Delaware 1980 — 1985
BSHR, Major: Economics w/ Marketing concentration, Minor: Political Science
Citi May 2015 - Present
Barclays August 2014 - April 2015
Bank of America April 1995 - April 2014
MBNA America April 1995 - July 2006
Price Waterhouse January 1994 - March 1995
DuPont Information Engineering Associates (DuPont partnership with Day & Zimmerman) November 1989 - December 1993
Continental American Life Insurance Co. June 1987 - November 1989
Skills
Vendor Management, Project Management, Program Management, E-commerce, Risk Management, PMP, Project Planning, Banking, IT Strategy, SDLC, Process Improvement, Credit Cards, Project Portfolio..., Business Analysis, PMO, Financial Services, Change Management, Relationship Management, Portfolio Management
Education
University of Delaware 1980 — 1985
BSHR, Major: Economics w/ Marketing concentration, Minor: Political Science
John Suchanec's MBNA America Experience 1992 - 2003
Job Retired SVP at Bank of America Mobile Strategy and Product Development Executive
Industry Banking
Experience
Newark Senior Center September 2011 - Present
Newark Country Club January 2011 - Present
Bank of America December 2008 - Present
Bank of America January 2003 - December 2008
MBNA America 1992 - 2003
MBNA America (Bank of America) 1992 - 2003
MBNA 1992 - 2003
Hercules Incorporated 1982 - 1992
Skills
Finance Director -..., Long Range Planning..., Vice President - Newark..., Mobile Payments, Payments, Credit Cards, Payment Gateways, Product Development, Payment Systems, Budgets, Segmentation, Analytics, Strategy, E-commerce, Banking, Executive Management, Financial Services, Vendor Management, Business Strategy, Retail Banking, P&L Management, Business Analysis, Integration, Debit Cards, Electronic Payments, Finance, Relationship Management, Portfolio Management, Credit, Risk Management, Internet Banking, Payment Card Processing, Management Consulting, Financial Risk, Cards, Loans, Cross Selling, Operational Risk
Education
University of Delaware 1964 — 1968
B.S., Mathematics & Physics
Univ of Virginia - Reardon Business School
Newark Senior Center September 2011 - Present
Newark Country Club January 2011 - Present
Bank of America December 2008 - Present
Bank of America January 2003 - December 2008
MBNA America 1992 - 2003
MBNA America (Bank of America) 1992 - 2003
MBNA 1992 - 2003
Hercules Incorporated 1982 - 1992
Skills
Finance Director -..., Long Range Planning..., Vice President - Newark..., Mobile Payments, Payments, Credit Cards, Payment Gateways, Product Development, Payment Systems, Budgets, Segmentation, Analytics, Strategy, E-commerce, Banking, Executive Management, Financial Services, Vendor Management, Business Strategy, Retail Banking, P&L Management, Business Analysis, Integration, Debit Cards, Electronic Payments, Finance, Relationship Management, Portfolio Management, Credit, Risk Management, Internet Banking, Payment Card Processing, Management Consulting, Financial Risk, Cards, Loans, Cross Selling, Operational Risk
Education
University of Delaware 1964 — 1968
B.S., Mathematics & Physics
Univ of Virginia - Reardon Business School
Kristyn Forrester's MBNA America Experience 1993 - 2005
Job Segment Director at Barclays
Industry Banking
Experience
Barclays September 2005 - Present
Barclaycard 2005 - 2010
Barclays Bank Delaware 2005 - 2008
Bank of America June 2005 - September 2005
MBNA June 1993 - June 2005
MBNA Marketing Systems, Inc. 1993 - 2005
MBNA America 1993 - 2005
Skills
Credit Cards, Analytics, Financial Services, Marketing Strategy, Strategy, Project Management, Segmentation, Strategic Planning, Portfolio Management, Banking, Direct Marketing, Management, Product Management, Payments, Relationship Management, CRM, Customer Experience, Partner Management
Education
University of Delaware 1989 — 1993
BA, Psychology, Spanish
Barclays September 2005 - Present
Barclaycard 2005 - 2010
Barclays Bank Delaware 2005 - 2008
Bank of America June 2005 - September 2005
MBNA June 1993 - June 2005
MBNA Marketing Systems, Inc. 1993 - 2005
MBNA America 1993 - 2005
Skills
Credit Cards, Analytics, Financial Services, Marketing Strategy, Strategy, Project Management, Segmentation, Strategic Planning, Portfolio Management, Banking, Direct Marketing, Management, Product Management, Payments, Relationship Management, CRM, Customer Experience, Partner Management
Education
University of Delaware 1989 — 1993
BA, Psychology, Spanish
Marcus Phillips's MBNA America Experience 2004 - 2006
Job Senior Vice President at Bank of America
Industry Financial Services
Experience
Bank of America 2007 - Present
MBNA America 2004 - 2006
MBNA America 2001 - 2003
MBNA America 2000 - 2001
MBNA America 1999 - 2000
MBNA America 1997 - 1999
Skills
SAS, Unix, Analytical Skills, Statistical Modeling, Microsoft Excel, Microsoft Office, Microsoft Word, Visio, PowerPoint, Econometrics, Credit Card Analytics
Education
University of Delaware 1995 — 1997
Completion of all required courses for the Masters of Science in Economics.
University of Delaware 1990 — 1995
Bachelor of Science in Economics
University of Delaware 1990 — 1995
Bachelor of Science in Marketing
Bank of America 2007 - Present
MBNA America 2004 - 2006
MBNA America 2001 - 2003
MBNA America 2000 - 2001
MBNA America 1999 - 2000
MBNA America 1997 - 1999
Skills
SAS, Unix, Analytical Skills, Statistical Modeling, Microsoft Excel, Microsoft Office, Microsoft Word, Visio, PowerPoint, Econometrics, Credit Card Analytics
Education
University of Delaware 1995 — 1997
Completion of all required courses for the Masters of Science in Economics.
University of Delaware 1990 — 1995
Bachelor of Science in Economics
University of Delaware 1990 — 1995
Bachelor of Science in Marketing
Don Weller's MBNA America Experience 1989 - 2005
Job Director of Contact Center at National Biological Corporation
Industry Medical Devices
Experience
National Biological Corporaion April 2013 - Present
Hose Master, LLC. July 2011 - March 2013
Amtrust North America January 2010 - November 2010
Red Roof Inn Reservations January 2009 - May 2010
Homesite Home Insurance June 2005 - June 2008
Bank of America July 1989 - April 2005
MBNA America 1989 - 2005
Skills
Operations Management, Call Center, Customer Satisfaction, Management, Call Centers, Leadership, Recruiting, Risk Management, Forecasting, Sales, Team Leadership, CRM, Process Improvement, B2B, Product Marketing, Retail, Customer Service, Team Building, Vendor Management, Sales Management, Customer Retention
Education
University of Delaware 1986 — 1991
BS, Business Administration
National Biological Corporaion April 2013 - Present
Hose Master, LLC. July 2011 - March 2013
Amtrust North America January 2010 - November 2010
Red Roof Inn Reservations January 2009 - May 2010
Homesite Home Insurance June 2005 - June 2008
Bank of America July 1989 - April 2005
MBNA America 1989 - 2005
Skills
Operations Management, Call Center, Customer Satisfaction, Management, Call Centers, Leadership, Recruiting, Risk Management, Forecasting, Sales, Team Leadership, CRM, Process Improvement, B2B, Product Marketing, Retail, Customer Service, Team Building, Vendor Management, Sales Management, Customer Retention
Education
University of Delaware 1986 — 1991
BS, Business Administration
Michele Herman-Hendricks's MBNA America Experience July 2003 - October 2005
Job Senior Manager at Merkle Inc.
Industry Marketing and Advertising
Experience
Merkle October 2010 - Present
Harte-Hanks Direct Marketing November 2005 - May 2010
MBNA America July 2003 - October 2005
MBNA America May 2000 - June 2003
MBNA America September 1998 - April 2000
MBNA America August 1997 - August 1998
MBNA America December 1996 - August 1997
MBNA America February 1996 - December 1996
MBNA America June 1995 - January 1996
MBNA America November 1994 - May 1995
Skills
Database Marketing, Direct Marketing, Email Marketing, CRM, Marketing, Direct Mail
Education
University of Delaware 1987 — 1991
BA, Criminal Justice
Merkle October 2010 - Present
Harte-Hanks Direct Marketing November 2005 - May 2010
MBNA America July 2003 - October 2005
MBNA America May 2000 - June 2003
MBNA America September 1998 - April 2000
MBNA America August 1997 - August 1998
MBNA America December 1996 - August 1997
MBNA America February 1996 - December 1996
MBNA America June 1995 - January 1996
MBNA America November 1994 - May 1995
Skills
Database Marketing, Direct Marketing, Email Marketing, CRM, Marketing, Direct Mail
Education
University of Delaware 1987 — 1991
BA, Criminal Justice
Helen Anne Miles's MBNA America Experience 1992 - 2006
Job Senior Vice President at PNC Bank
Industry Financial Services
Experience
PNC Bank May 2011 - Present
MBNA America 1992 - 2006
MBNA America Bank, N.A. 1992 - 2006
MBNA 1992 - 2006
Skills
Credit Cards, Banking, Credit, Consumer Lending, Loans, Portfolio Management, Relationship Management, Credit Analysis, Risk Management, Cross Selling, Financial Services, Vendor Management, Retail Banking, Credit Risk, Financial Risk, Executive Management, Business Analysis, Process Improvement, Leadership, Payments
Education
University of Delaware 1996 — 2000
Master of Business Administration (MBA), International Finance
University of Delaware 1991 — 1994
BS, Business
PNC Bank May 2011 - Present
MBNA America 1992 - 2006
MBNA America Bank, N.A. 1992 - 2006
MBNA 1992 - 2006
Skills
Credit Cards, Banking, Credit, Consumer Lending, Loans, Portfolio Management, Relationship Management, Credit Analysis, Risk Management, Cross Selling, Financial Services, Vendor Management, Retail Banking, Credit Risk, Financial Risk, Executive Management, Business Analysis, Process Improvement, Leadership, Payments
Education
University of Delaware 1996 — 2000
Master of Business Administration (MBA), International Finance
University of Delaware 1991 — 1994
BS, Business
David Orendorf's MBNA America Experience 2000 - 2001
Job Client Services Director at Truven Health Analytics
Industry Information Services
Experience
Truven Health Analytics May 2011 - Present
Thomson Reuters April 2007 - April 2009
MBNA 1988 - 2007
MBNA America 2000 - 2001
Skills
Business Planning, Leadership, Vendor Management, Change Management, Management, Analytics, Forecasting, Financial Services, Budgets, Employee Benefits, Marketing, Process Improvement, Strategy, Business Analysis, Program Management, Analysis
Education
University of Delaware 1984 — 1988
B. S., Business
Truven Health Analytics May 2011 - Present
Thomson Reuters April 2007 - April 2009
MBNA 1988 - 2007
MBNA America 2000 - 2001
Skills
Business Planning, Leadership, Vendor Management, Change Management, Management, Analytics, Forecasting, Financial Services, Budgets, Employee Benefits, Marketing, Process Improvement, Strategy, Business Analysis, Program Management, Analysis
Education
University of Delaware 1984 — 1988
B. S., Business
Matt Filipowski's MBNA America Experience July 2004 - December 2004
Job Business Control Executive / Unsecured Collections and Recovery (UC&R) at Bank of America
Industry Financial Services
Experience
Bank of America November 2011 - Present
Bank of America November 2009 - November 2011
Bank of America November 2004 - November 2009
MBNA America July 2004 - December 2004
MBNA America February 2002 - July 2004
MBNA America December 2000 - February 2002
MBNA America January 1998 - December 2000
MBNA America November 1995 - January 1998
MBNA America December 1994 - November 1995
MBNA America September 1989 - December 1994
Skills
Access, Credit Cards, Portfolio Management, Banking, Cross-functional Team..., Forecasting, Loans, Microsoft Excel, Strategy, PowerPoint, Microsoft Word, Strategic Planning, Debit Cards, Mergers & Acquisitions, New Business Development, Leadership, Program Management, Analysis, Customer Satisfaction, Risk Management, Management, Financial Analysis, Credit, Consumer Lending, Financial Services, Call Centers, Vendor Management, Executive Management, Financial Risk, Relationship Management, Start-ups, Budgets, Sales, Marketing, Team Leadership, Insurance, Analytics, Credit Risk, Operational Risk..., Credit Analysis, Retail Banking, Operational Risk, Payments, Mortgage Lending, Commercial Lending
Education
University of Delaware 1988 — 1993
BA, Sociology
Bank of America November 2011 - Present
Bank of America November 2009 - November 2011
Bank of America November 2004 - November 2009
MBNA America July 2004 - December 2004
MBNA America February 2002 - July 2004
MBNA America December 2000 - February 2002
MBNA America January 1998 - December 2000
MBNA America November 1995 - January 1998
MBNA America December 1994 - November 1995
MBNA America September 1989 - December 1994
Skills
Access, Credit Cards, Portfolio Management, Banking, Cross-functional Team..., Forecasting, Loans, Microsoft Excel, Strategy, PowerPoint, Microsoft Word, Strategic Planning, Debit Cards, Mergers & Acquisitions, New Business Development, Leadership, Program Management, Analysis, Customer Satisfaction, Risk Management, Management, Financial Analysis, Credit, Consumer Lending, Financial Services, Call Centers, Vendor Management, Executive Management, Financial Risk, Relationship Management, Start-ups, Budgets, Sales, Marketing, Team Leadership, Insurance, Analytics, Credit Risk, Operational Risk..., Credit Analysis, Retail Banking, Operational Risk, Payments, Mortgage Lending, Commercial Lending
Education
University of Delaware 1988 — 1993
BA, Sociology
Lawrence (Lance) Finnan's MBNA America Experience 1997 - 2005
Job SVP, Operational Risk Executive at Bank of America
Industry Banking
Experience
Bank of America November 2009 - Present
Bank of America June 2008 - November 2009
Bank of America/MBNA 1997 - 2008
MBNA 1995 - 2008
MBNA America 1997 - 2005
MBNA America Bank, N.A. 1995 - 2005
Chase Manhattan Corporation December 1993 - May 1995
Chase Manhattan Corporation April 1987 - May 1995
Chase Manhattan Bank - Credit Card Division 1993 - 1995
Chase Bank 1987 - 1995
Skills
Operational Risk, Financial Risk, Credit Cards, Risk Management, Auditing, Operational Risk..., Credit Risk, Fraud, Banking, Enterprise Risk..., Credit, Internal Audit
Education
University of Delaware 1982 — 1986
BA, Political Science
Brandywine High School 1980 — 1982
Diploma, College Prep
Bank of America November 2009 - Present
Bank of America June 2008 - November 2009
Bank of America/MBNA 1997 - 2008
MBNA 1995 - 2008
MBNA America 1997 - 2005
MBNA America Bank, N.A. 1995 - 2005
Chase Manhattan Corporation December 1993 - May 1995
Chase Manhattan Corporation April 1987 - May 1995
Chase Manhattan Bank - Credit Card Division 1993 - 1995
Chase Bank 1987 - 1995
Skills
Operational Risk, Financial Risk, Credit Cards, Risk Management, Auditing, Operational Risk..., Credit Risk, Fraud, Banking, Enterprise Risk..., Credit, Internal Audit
Education
University of Delaware 1982 — 1986
BA, Political Science
Brandywine High School 1980 — 1982
Diploma, College Prep
Crissy Brounce's MBNA America Experience March 1999 - January 2006
Job SVP at Bank of America
Industry Banking
Experience
Bank of America January 2006 - Present
MBNA America March 1999 - January 2006
PNC Bank September 1997 - March 1999
Bank of New York, Delaware September 1996 - September 1997
Skills
Credit Risk, Analytics, Financial Risk, Consumer Lending, Loans, Governance, Credit Cards, Forecasting, Strategy, Credit, Operational Risk..., Fraud, Credit Analysis, Banking, Commercial Lending, Risk Management, Management, Financial Modeling, Relationship Management, Small Business Lending, Commercial Banking, Operational Risk, Portfolio Management, Retail Banking, Underwriting, SAS, Vendor Management, Financial Services
Education
University of Delaware 1990 — 1996
MS, Economics
Bank of America January 2006 - Present
MBNA America March 1999 - January 2006
PNC Bank September 1997 - March 1999
Bank of New York, Delaware September 1996 - September 1997
Skills
Credit Risk, Analytics, Financial Risk, Consumer Lending, Loans, Governance, Credit Cards, Forecasting, Strategy, Credit, Operational Risk..., Fraud, Credit Analysis, Banking, Commercial Lending, Risk Management, Management, Financial Modeling, Relationship Management, Small Business Lending, Commercial Banking, Operational Risk, Portfolio Management, Retail Banking, Underwriting, SAS, Vendor Management, Financial Services
Education
University of Delaware 1990 — 1996
MS, Economics
Corby Fulton's MBNA America Experience November 2004 - October 2006
Job AVP, Governance & FCRA Lead at Barclay Card US
Industry Banking
Experience
Barclay Card US January 2015 - Present
Sallie Mae May 2009 - December 2014
JP Morgan Chase March 2007 - October 2008
MBNA America November 2004 - October 2006
MBNA America February 2001 - November 2004
MBNA America April 2000 - February 2001
MBNA America March 1997 - April 2000
MBNA America May 1996 - March 1997
The Bank of New York January 1994 - April 1996
Skills
People Management, Credit Cards, Credit, Banking, Analysis, Relationship Management, Performance Reporting, Contract Management, Contract Negotiation, Project Management, Management, Forecasting, Process Improvement, Financial Services, Vendor Management, Risk Management, Business Analysis, Business Development, Testing
Education
University of Delaware 1991 — 1993
Delaware Tech. 1988 — 1991
Certificate, Banking
Barclay Card US January 2015 - Present
Sallie Mae May 2009 - December 2014
JP Morgan Chase March 2007 - October 2008
MBNA America November 2004 - October 2006
MBNA America February 2001 - November 2004
MBNA America April 2000 - February 2001
MBNA America March 1997 - April 2000
MBNA America May 1996 - March 1997
The Bank of New York January 1994 - April 1996
Skills
People Management, Credit Cards, Credit, Banking, Analysis, Relationship Management, Performance Reporting, Contract Management, Contract Negotiation, Project Management, Management, Forecasting, Process Improvement, Financial Services, Vendor Management, Risk Management, Business Analysis, Business Development, Testing
Education
University of Delaware 1991 — 1993
Delaware Tech. 1988 — 1991
Certificate, Banking
Carla Spady's MBNA America Experience 1990 - 2002
Job Purposed Child Unlimited CEO
Industry Entertainment
Experience
Independent School Management August 2010 - Present
Purposed Child Unlimited January 2007 - Present
Christiana School District 2007 - 2008
New Behavioral Network 2006 - 2007
Christiana School District 2004 - 2005
Rodel Charitable Foundation of DE 2002 - 2003
MBNA America 1990 - 2002
Skills
Playwriting, Acting, Teaching, Spokesperson, Poet, Film Production Lead, Staff Writer, Television Directing, Theatrical Production, Theatre Directing, Screenwriting, Customer Satisfaction, Reporting & Analysis, Non-profit..., Non-profit Leadership
Education
University of Delaware
Community Economic Development
Independent School Management August 2010 - Present
Purposed Child Unlimited January 2007 - Present
Christiana School District 2007 - 2008
New Behavioral Network 2006 - 2007
Christiana School District 2004 - 2005
Rodel Charitable Foundation of DE 2002 - 2003
MBNA America 1990 - 2002
Skills
Playwriting, Acting, Teaching, Spokesperson, Poet, Film Production Lead, Staff Writer, Television Directing, Theatrical Production, Theatre Directing, Screenwriting, Customer Satisfaction, Reporting & Analysis, Non-profit..., Non-profit Leadership
Education
University of Delaware
Community Economic Development
Michael Faust's MBNA America Experience 1992 - 2006
Job Sales and Marketing
Industry Marketing and Advertising
Experience
Horizon Services Inc. - Plumbing, Heating, & Air Conditioning February 2015 - Present
FireSwag (formerly Faust Ventures) December 2008 - Present
MBNA America (now Bank of America) March 2006 - 2008
MBNA January 1992 - March 2006
MBNA America 1992 - 2006
Skills
Product Management, Integrated Marketing, CRM, Strategic Planning, Strategy, Marketing, Project Management, Account Management, Management, Leadership, Vendor Management, Sports Marketing, Customer Service, Public Relations, Direct Marketing, Event Planning, Sales, Advertising, Event Marketing Strategy, Business Development, Social Media, Budgets, Event Management, Contract Negotiation, Marketing Communications, Marketing Strategy, Sponsorship, Team Building, Business Strategy, Forecasting, Program Management, Market Planning, Sales Operations, Marketing Management, Strategic Partnerships
Education
University of Delaware 1989 — 1991
Business Admin
Horizon Services Inc. - Plumbing, Heating, & Air Conditioning February 2015 - Present
FireSwag (formerly Faust Ventures) December 2008 - Present
MBNA America (now Bank of America) March 2006 - 2008
MBNA January 1992 - March 2006
MBNA America 1992 - 2006
Skills
Product Management, Integrated Marketing, CRM, Strategic Planning, Strategy, Marketing, Project Management, Account Management, Management, Leadership, Vendor Management, Sports Marketing, Customer Service, Public Relations, Direct Marketing, Event Planning, Sales, Advertising, Event Marketing Strategy, Business Development, Social Media, Budgets, Event Management, Contract Negotiation, Marketing Communications, Marketing Strategy, Sponsorship, Team Building, Business Strategy, Forecasting, Program Management, Market Planning, Sales Operations, Marketing Management, Strategic Partnerships
Education
University of Delaware 1989 — 1991
Business Admin
David Schindler's MBNA America Experience January 2002 - December 2005
Job SVP, Credit Risk Management Executive at Bank of America
Industry Financial Services
Experience
Bank of America Card Operations January 2009 - Present
Bank of America Card Operations October 2007 - December 2008
Bank of America Card Operations January 2006 - October 2007
MBNA America January 2002 - December 2005
MBNA January 2000 - February 2002
MBNA America January 2000 - January 2002
MBNA America January 1999 - January 2000
MBNA January 1997 - December 1999
MBNA America Bank January 1997 - January 1999
MBNA America January 1996 - January 1997
Education
University of Delaware
M.B.A, Finance
University of Illinois at Urbana-Champaign
B.S, Management
Bank of America Card Operations January 2009 - Present
Bank of America Card Operations October 2007 - December 2008
Bank of America Card Operations January 2006 - October 2007
MBNA America January 2002 - December 2005
MBNA January 2000 - February 2002
MBNA America January 2000 - January 2002
MBNA America January 1999 - January 2000
MBNA January 1997 - December 1999
MBNA America Bank January 1997 - January 1999
MBNA America January 1996 - January 1997
Education
University of Delaware
M.B.A, Finance
University of Illinois at Urbana-Champaign
B.S, Management
Connie Montana's MBNA America Experience 1993 - 2006
Job Board Member at Delaware Council for Economic Education
Industry Banking
Experience
Delaware Council for Economic Education January 2012 - Present
Bank of America January 1993 - Present
MBNA AMERICA 1993 - 2006
Skills
Small Business Lending, Strategic Planning, Retail Banking, Customer Service, Risk Management, Business Development, Team Building, Credit, Leadership, Banking, Financial Analysis, Coaching, Small Business, Change Management
Education
University of Delaware 1999 — 2010
Liberal Arts
Delaware Council for Economic Education January 2012 - Present
Bank of America January 1993 - Present
MBNA AMERICA 1993 - 2006
Skills
Small Business Lending, Strategic Planning, Retail Banking, Customer Service, Risk Management, Business Development, Team Building, Credit, Leadership, Banking, Financial Analysis, Coaching, Small Business, Change Management
Education
University of Delaware 1999 — 2010
Liberal Arts
Michael Benefield's MBNA America Experience 2005 - 2008
Job Vice President, Corporate Audit at Bank of America
Industry Financial Services
Experience
Bank of America 2011 - Present
Bank of America 2008 - 2010
MBNA America 2005 - 2008
MBNA America 2004 - 2005
MBNA America 2003 - 2004
MBNA America 2002 - 2003
MBNA America July 2000 - 2002
State of Delaware 1996 - 2000
State of Delaware 1992 - 1996
Skills
Credit, Fraud, Operational Risk, Risk Mitigation, Audit, Call Center
Education
University of Delaware 1992 — 1998
Masters, Public Administration (MPA)
University of North Carolina at Chapel Hill 1986 — 1990
BA, Political Science / Minor - French
Bank of America 2011 - Present
Bank of America 2008 - 2010
MBNA America 2005 - 2008
MBNA America 2004 - 2005
MBNA America 2003 - 2004
MBNA America 2002 - 2003
MBNA America July 2000 - 2002
State of Delaware 1996 - 2000
State of Delaware 1992 - 1996
Skills
Credit, Fraud, Operational Risk, Risk Mitigation, Audit, Call Center
Education
University of Delaware 1992 — 1998
Masters, Public Administration (MPA)
University of North Carolina at Chapel Hill 1986 — 1990
BA, Political Science / Minor - French
Karen E. McDowell's MBNA America Experience August 1997 - April 2006
Job Experienced customer satisfaction and compliance manager, trainer, marketing recruiter and event planner
Industry Consumer Services
Experience
ComputerTraining.com September 2008 - May 2009
Professional Recruiting Consultants, Inc. December 2007 - September 2008
MBNA America August 1997 - April 2006
Emergency Physicians' Monthly May 1994 - August 1997
Kelly Services May 1993 - May 1994
Cyclop Vision, Inc. May 1992 - May 1993
E. I. duPont de Nemours & Company, Inc. May 1984 - September 1990
Education
Delaware Technical and Community College
AA, Liberal Arts
University of Delaware
BA, English
ComputerTraining.com September 2008 - May 2009
Professional Recruiting Consultants, Inc. December 2007 - September 2008
MBNA America August 1997 - April 2006
Emergency Physicians' Monthly May 1994 - August 1997
Kelly Services May 1993 - May 1994
Cyclop Vision, Inc. May 1992 - May 1993
E. I. duPont de Nemours & Company, Inc. May 1984 - September 1990
Education
Delaware Technical and Community College
AA, Liberal Arts
University of Delaware
BA, English
Laurie Blum's MBNA America Experience April 1998 - May 2005
Job Training & Development, Project Manager
Industry Financial Services
Experience
Crane Merchandising Systems January 2010 - July 2010
Take-A-Break, Inc May 2005 - September 2009
MBNA America April 1998 - May 2005
Delaware Technical and Community College August 1993 - April 1997
DuPont Company November 1990 - August 1993
American Express Centurion Bank May 1985 - July 1990
Chase Manhattan Bank (USA) August 1982 - May 1985
Education
University of Delaware 1974 — 1978
B.S., Education
Brandywine High School 1970 — 1974
Crane Merchandising Systems January 2010 - July 2010
Take-A-Break, Inc May 2005 - September 2009
MBNA America April 1998 - May 2005
Delaware Technical and Community College August 1993 - April 1997
DuPont Company November 1990 - August 1993
American Express Centurion Bank May 1985 - July 1990
Chase Manhattan Bank (USA) August 1982 - May 1985
Education
University of Delaware 1974 — 1978
B.S., Education
Brandywine High School 1970 — 1974
James Scopis's MBNA America Experience 1999 - 2001
Job SVP Information Security Executive at Bank of America
Industry Banking
Experience
Bank of America February 2014 - Present
Bank of America January 2006 - January 2014
MBNA / Bank of America 2001 - 2006
MBNA America 1999 - 2001
MBNA America 1989 - 1999
Education
University of Delaware
Bank of America February 2014 - Present
Bank of America January 2006 - January 2014
MBNA / Bank of America 2001 - 2006
MBNA America 1999 - 2001
MBNA America 1989 - 1999
Education
University of Delaware
Holly Lorelli's MBNA America Experience January 1991 - January 2005
Job Director, Talent Management at Navient
Industry Banking
Experience
Navient June 2013 - Present
Sallie Mae June 2010 - June 2013
Comcast September 2007 - February 2010
Wilmington Trust April 2006 - September 2007
MBNA October 1991 - March 2005
MBNA America January 1991 - January 2005
Skills
Instructional Design, Leadership Development, Employee Engagement, Performance Management, Organizational..., Talent Management, Coaching, Training Delivery, Onboarding, Succession Planning, Call Center, Employee Relations
Education
Wilmington University 2011 — 2014
Master's Degree, Organizational Leadership
University of Delaware 1985 — 1989
BA, English
Navient June 2013 - Present
Sallie Mae June 2010 - June 2013
Comcast September 2007 - February 2010
Wilmington Trust April 2006 - September 2007
MBNA October 1991 - March 2005
MBNA America January 1991 - January 2005
Skills
Instructional Design, Leadership Development, Employee Engagement, Performance Management, Organizational..., Talent Management, Coaching, Training Delivery, Onboarding, Succession Planning, Call Center, Employee Relations
Education
Wilmington University 2011 — 2014
Master's Degree, Organizational Leadership
University of Delaware 1985 — 1989
BA, English
Karen Anthony's MBNA America Experience 2004 - 2006
Job Senior Program Manager at Christiana Care Health System
Industry Health, Wellness and Fitness
Experience
Christiana Care Health System December 2013 - Present
Christiana Care Health System 2008 - Present
Lancaster General Health 2006 - 2008
MBNA America 2004 - 2006
MBNA America 2000 - 2004
Cardio Kinetics 1997 - 2000
Skills
Corporate Wellness, Health, Health Promotion, Wellness, Fitness, Health Education, Prevention, Disease Management, Program Development, Wellness Programs, Hospitals, Program Management, Clinical Research, Wellness Coaching, Community Outreach, Medicine, Program Evaluation, Employee Wellness, Weight Management, Rehabilitation, Nutrition Education, Corporations, Community Health, Case Managment, Healthcare Information..., Public Health, Diabetes, Health Insurance, Quality Improvement, EMR, Managed Care, Preventive Medicine, EHR, Project Management, Exercise Physiology, Health Policy, Marketing, Medical Education, Medicare, Pediatrics, Physicians, Policy, Training, Healthcare, Nutrition, Healthcare Management, Leadership, Strategic Planning, Management
Education
University of Delaware 2002 — 2004
MS, Health Promotion
University of Delaware 1993 — 1997
BS, Fitness Management
Christiana Care Health System December 2013 - Present
Christiana Care Health System 2008 - Present
Lancaster General Health 2006 - 2008
MBNA America 2004 - 2006
MBNA America 2000 - 2004
Cardio Kinetics 1997 - 2000
Skills
Corporate Wellness, Health, Health Promotion, Wellness, Fitness, Health Education, Prevention, Disease Management, Program Development, Wellness Programs, Hospitals, Program Management, Clinical Research, Wellness Coaching, Community Outreach, Medicine, Program Evaluation, Employee Wellness, Weight Management, Rehabilitation, Nutrition Education, Corporations, Community Health, Case Managment, Healthcare Information..., Public Health, Diabetes, Health Insurance, Quality Improvement, EMR, Managed Care, Preventive Medicine, EHR, Project Management, Exercise Physiology, Health Policy, Marketing, Medical Education, Medicare, Pediatrics, Physicians, Policy, Training, Healthcare, Nutrition, Healthcare Management, Leadership, Strategic Planning, Management
Education
University of Delaware 2002 — 2004
MS, Health Promotion
University of Delaware 1993 — 1997
BS, Fitness Management
Chad Holman's MBNA America Experience February 1997 - March 2000
Job Banking Professional
Industry Banking
Experience
JPMorgan Chase October 2007 - June 2009
JPMorgan Chase July 2005 - October 2007
JP Morgan Chase October 2004 - July 2005
JP Morgan Chase February 2002 - October 2004
Conective Communications Inc March 2000 - November 2001
MBNA America February 1997 - March 2000
MBNA America January 1994 - February 1997
Education
University of Delaware 1983 — 1988
BS, Administrative Management
JPMorgan Chase October 2007 - June 2009
JPMorgan Chase July 2005 - October 2007
JP Morgan Chase October 2004 - July 2005
JP Morgan Chase February 2002 - October 2004
Conective Communications Inc March 2000 - November 2001
MBNA America February 1997 - March 2000
MBNA America January 1994 - February 1997
Education
University of Delaware 1983 — 1988
BS, Administrative Management
Kevin Botbyl's MBNA America Experience 1997 - 2000
Job at Retail Loan Operations Specialist
Industry Banking
Experience
ING DIRECT November 2010 - Present
ING DIRECT June 2009 - November 2010
ING DIRECT 2006 - 2009
MBNA America 1997 - 2000
Education
University of Delaware 1984 — 1990
BA, Biological Sciences and English
ING DIRECT November 2010 - Present
ING DIRECT June 2009 - November 2010
ING DIRECT 2006 - 2009
MBNA America 1997 - 2000
Education
University of Delaware 1984 — 1990
BA, Biological Sciences and English
Kama Levendis's MBNA America Experience May 2002 - December 2003
Job Project Manager at JP Morgan Chase
Industry Banking
Experience
JP Morgan Chase December 2009 - Present
MBNA June 2003 - March 2005
MBNA December 2003 - June 2004
MBNA America May 2002 - December 2003
Education
University of Delaware 2000 — 2002
MPA, Public Administration
University of Delaware 1995 — 2000
Human Resources, Family Studies
JP Morgan Chase December 2009 - Present
MBNA June 2003 - March 2005
MBNA December 2003 - June 2004
MBNA America May 2002 - December 2003
Education
University of Delaware 2000 — 2002
MPA, Public Administration
University of Delaware 1995 — 2000
Human Resources, Family Studies
Cheryl Primola's MBNA America Experience September 1990 - December 1996
Job Marketing and Editorial Specialist
Industry Marketing and Advertising
Experience
Contract / Freelance February 2008 - Present
MetLife June 2005 - June 2006
JP Morgan Chase December 1996 - April 2004
MBNA America September 1990 - December 1996
Skills
Product Management, Marketing Strategy, Product Development, Customer Relations, Competitive Analysis, Team Building, Marketing Communications, Vendor Management, Strategy, Marketing, Financial Services, Analytics, Strategic Planning, Strategic Partnerships, Program Management, Relationship Management, Business Strategy, Management, CRM, Direct Marketing
Education
University of Delaware 1986 — 1990
BS
Contract / Freelance February 2008 - Present
MetLife June 2005 - June 2006
JP Morgan Chase December 1996 - April 2004
MBNA America September 1990 - December 1996
Skills
Product Management, Marketing Strategy, Product Development, Customer Relations, Competitive Analysis, Team Building, Marketing Communications, Vendor Management, Strategy, Marketing, Financial Services, Analytics, Strategic Planning, Strategic Partnerships, Program Management, Relationship Management, Business Strategy, Management, CRM, Direct Marketing
Education
University of Delaware 1986 — 1990
BS
Lisa Kimmel, SPHR's MBNA America Experience 2004 - 2006
Job Compensation Manager
Industry Financial Services
Experience
Sallie Mae 2009 - Present
Sallie Mae 2007 - 2008
Bank of America 2006 - 2008
MBNA America 2004 - 2006
MBNA 1997 - 2004
MBNA 1995 - 1996
MBNA 1993 - 1995
MBNA 1993 - 1993
MBNA 1991 - 1993
MBNA 1990 - 1991
Skills
PeopleSoft, Process Improvement, Financial Services, Human Resources, Business Analysis, Incentive Programs, Executive Pay, Visio, Workday, Project Management, Personnel Management, Compensation..., Compensation Structures, Acquisition Integration, Consumer Lending, Mortgage Lending, Compensation Reporting, Compensation Strategies, Payroll, Recruiting, Risk Management, Finance
Education
University of Delaware
Sallie Mae 2009 - Present
Sallie Mae 2007 - 2008
Bank of America 2006 - 2008
MBNA America 2004 - 2006
MBNA 1997 - 2004
MBNA 1995 - 1996
MBNA 1993 - 1995
MBNA 1993 - 1993
MBNA 1991 - 1993
MBNA 1990 - 1991
Skills
PeopleSoft, Process Improvement, Financial Services, Human Resources, Business Analysis, Incentive Programs, Executive Pay, Visio, Workday, Project Management, Personnel Management, Compensation..., Compensation Structures, Acquisition Integration, Consumer Lending, Mortgage Lending, Compensation Reporting, Compensation Strategies, Payroll, Recruiting, Risk Management, Finance
Education
University of Delaware
D.Renai Handlin's MBNA America Experience 1985 - 1997
Job
Industry Public Relations and Communications
Experience
West Grove PA July 2007 - Present
MBNA America 1985 - 1997
Education
University of Delaware 1990 — 1994
Business/Managerial Economics
St.Mark's 1980 — 1984
Diploma, English
West Grove PA July 2007 - Present
MBNA America 1985 - 1997
Education
University of Delaware 1990 — 1994
Business/Managerial Economics
St.Mark's 1980 — 1984
Diploma, English
Michael Oneschuk's MBNA America Experience September 1988 - June 2000
Job Manager of Customer Service Operations at First Data Corporation
Industry Banking
Experience
First Data Corporation September 2011 - Present
HSBC NORTH AMERICA November 2006 - April 2011
JPMORGAN CHASE CARDMEMBER SERVICES January 2005 - November 2006
JPMORGAN CHASE CARDMEMBER SERVICES November 2002 - January 2005
HOSPITAL BILLING AND COLLECTION SERVICES February 2001 - September 2002
VERSALIGN, INC June 2000 - January 2001
MBNA AMERICA September 1988 - June 2000
Education
Wilmington University 2006 — 2011
Accounting
University of Delaware
William Penn High School
First Data Corporation September 2011 - Present
HSBC NORTH AMERICA November 2006 - April 2011
JPMORGAN CHASE CARDMEMBER SERVICES January 2005 - November 2006
JPMORGAN CHASE CARDMEMBER SERVICES November 2002 - January 2005
HOSPITAL BILLING AND COLLECTION SERVICES February 2001 - September 2002
VERSALIGN, INC June 2000 - January 2001
MBNA AMERICA September 1988 - June 2000
Education
Wilmington University 2006 — 2011
Accounting
University of Delaware
William Penn High School
Jamie Towns's MBNA America Experience January 1993 - April 2002
Job Risk Manager/Safety Officer at Delaware DHSS/DSAAPD
Industry Government Administration
Experience
State of Delaware DHSS/DSAAPD January 2014 - Present
State of Delaware July 2012 - January 2014
the State of Delaware April 2010 - July 2012
East Coast Construction, LLC January 2002 - January 2008
MBNA America January 1993 - April 2002
Skills
Organizational..., Team Building, Risk Assessment, Change Management, Microsoft Excel, Budgets, Leadership, Strategic Planning, Team Leadership, Private Investigations, Employment Law, Enforcement, Customer Service, Government, Investigation, Policy, Project Management, Microsoft Office, Contract Management, Process Improvement, Project Planning, Coaching, Training, Leadership Development, Public Speaking, Management, Analysis, Contract Negotiation
Education
University of Delaware 1990 — 1995
BS, Engineering
State of Delaware DHSS/DSAAPD January 2014 - Present
State of Delaware July 2012 - January 2014
the State of Delaware April 2010 - July 2012
East Coast Construction, LLC January 2002 - January 2008
MBNA America January 1993 - April 2002
Skills
Organizational..., Team Building, Risk Assessment, Change Management, Microsoft Excel, Budgets, Leadership, Strategic Planning, Team Leadership, Private Investigations, Employment Law, Enforcement, Customer Service, Government, Investigation, Policy, Project Management, Microsoft Office, Contract Management, Process Improvement, Project Planning, Coaching, Training, Leadership Development, Public Speaking, Management, Analysis, Contract Negotiation
Education
University of Delaware 1990 — 1995
BS, Engineering
Dana DiSabatino's MBNA America Experience 1991 - 1994
Job Content Strategy & Development
Industry Financial Services
Experience
American Express 1996 - 1999
First USA Bank 1994 - 1996
MBNA America 1991 - 1994
Skills
Communications Strategy, Cross-functional Team..., Product Development, Website Design
Education
University of Delaware 1983 — 1988
Bachelor of Arts, English & Political Science
American Express 1996 - 1999
First USA Bank 1994 - 1996
MBNA America 1991 - 1994
Skills
Communications Strategy, Cross-functional Team..., Product Development, Website Design
Education
University of Delaware 1983 — 1988
Bachelor of Arts, English & Political Science
Joseph Stansbury's MBNA America Experience June 2000 - August 2000
Job Professional Services Consultant (IDP) at Gemalto (Formerly SafeNet)
Industry Information Technology and Services
Experience
Gemalto (Formerly SafeNet) December 2013 - Present
SafeNet September 2013 - December 2013
SafeNet Inc. November 2012 - December 2013
Richards, Layton & Finger September 2000 - November 2012
MBNA America June 2000 - August 2000
First USA Bank January 2000 - June 2000
Skills
Operating Systems, Windows 7, Troubleshooting, Active Directory, Help Desk Support, Antivirus, Blackberry Enterprise..., VMware, System Deployment, Microsoft Certified..., Windows Server, Information Technology, VPN, DHCP, Microsoft Office, Disaster Recovery, Citrix, VMware Workstation, Linux, System Administration, Windows XP Pro, Dell Workstations, RSA SecurID, Hardware Support, IT Hardware Support, Blackberry, CompTIA A+ Certification, CompTIA Network+..., Imaging Software, Windows 2008, OS Deployment, Windows Desktop..., Desktop Deployment, Deployment Strategies, Two-factor..., Strong Authentication, Multi-factor..., Information Security, Hardware, Network Security
Education
Wilmington University 2006 — 2014
Bachelor of Science (BS)
University of Delaware 2001 — 2003
Bachelor of Science (BS)
Gemalto (Formerly SafeNet) December 2013 - Present
SafeNet September 2013 - December 2013
SafeNet Inc. November 2012 - December 2013
Richards, Layton & Finger September 2000 - November 2012
MBNA America June 2000 - August 2000
First USA Bank January 2000 - June 2000
Skills
Operating Systems, Windows 7, Troubleshooting, Active Directory, Help Desk Support, Antivirus, Blackberry Enterprise..., VMware, System Deployment, Microsoft Certified..., Windows Server, Information Technology, VPN, DHCP, Microsoft Office, Disaster Recovery, Citrix, VMware Workstation, Linux, System Administration, Windows XP Pro, Dell Workstations, RSA SecurID, Hardware Support, IT Hardware Support, Blackberry, CompTIA A+ Certification, CompTIA Network+..., Imaging Software, Windows 2008, OS Deployment, Windows Desktop..., Desktop Deployment, Deployment Strategies, Two-factor..., Strong Authentication, Multi-factor..., Information Security, Hardware, Network Security
Education
Wilmington University 2006 — 2014
Bachelor of Science (BS)
University of Delaware 2001 — 2003
Bachelor of Science (BS)
David Kedash's MBNA America Experience April 1999 - March 2005
Job Substitute Teacher at Kelly Services
Industry Staffing and Recruiting
Experience
Kelly Services February 2010 - Present
MBNA America April 1999 - March 2005
Skills
Classroom, General Ledger, Lesson Planning, Internal Controls, Recruiting, Interviews, Tutoring, Staff Development, Teaching, Training, Editing, Coaching, Public Speaking, Research
Education
University of Delaware 1998 — 2008
Bachelor of Science (B.S.), English
University of Delaware 1977 — 1981
Bachelor of Science (B.S.), Finance and Financial Management
Kelly Services February 2010 - Present
MBNA America April 1999 - March 2005
Skills
Classroom, General Ledger, Lesson Planning, Internal Controls, Recruiting, Interviews, Tutoring, Staff Development, Teaching, Training, Editing, Coaching, Public Speaking, Research
Education
University of Delaware 1998 — 2008
Bachelor of Science (B.S.), English
University of Delaware 1977 — 1981
Bachelor of Science (B.S.), Finance and Financial Management
Jacque Whang's MBNA America Experience October 1991 - November 1997
Job Rita's Italian Ice
Industry Food & Beverages
Experience
Rita's Italian Ice of Fairfax October 2010 - Present
Visa September 1998 - April 2001
UUNET November 1997 - September 1998
MBNA America October 1991 - November 1997
Skills
People-oriented, Responsiveness, Sales&Marketing, Catering, Fundraising, Business to Business..., Business Strategy, Customer Service, Restaurants, Event Planning, Social Media, Program Management, Leadership, Strategic Planning, Project Management, Sales, Microsoft Word, Marketing, Marketing Strategy, PowerPoint, Microsoft Office, Management
Education
University of Delaware 1987 — 1991
Bachelor of Arts (BA), English
Rita's Italian Ice of Fairfax October 2010 - Present
Visa September 1998 - April 2001
UUNET November 1997 - September 1998
MBNA America October 1991 - November 1997
Skills
People-oriented, Responsiveness, Sales&Marketing, Catering, Fundraising, Business to Business..., Business Strategy, Customer Service, Restaurants, Event Planning, Social Media, Program Management, Leadership, Strategic Planning, Project Management, Sales, Microsoft Word, Marketing, Marketing Strategy, PowerPoint, Microsoft Office, Management
Education
University of Delaware 1987 — 1991
Bachelor of Arts (BA), English
Jennifer DeVoll's MBNA America Experience November 1991 - January 2006
Job Vice President, Senior Manager at JPMorgan Chase & Co.
Industry Financial Services
Experience
JPMorgan Chase & Co. November 2012 - Present
JPMorgan Chase & Co. July 2009 - November 2012
J.P. Morgan January 2006 - July 2009
MBNA America November 1991 - January 2006
Skills
Relationship Management, Financial Services, Direct Marketing, Analytics, Credit Cards, Management, Marketing, Marketing Strategy
Education
University of Delaware 1987 — 1991
Bachelor of Arts (B.A.), Communication and Media Studies
JPMorgan Chase & Co. November 2012 - Present
JPMorgan Chase & Co. July 2009 - November 2012
J.P. Morgan January 2006 - July 2009
MBNA America November 1991 - January 2006
Skills
Relationship Management, Financial Services, Direct Marketing, Analytics, Credit Cards, Management, Marketing, Marketing Strategy
Education
University of Delaware 1987 — 1991
Bachelor of Arts (B.A.), Communication and Media Studies