MBNA America
MBNA America List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at MBNA America. You can filter them based on skills, years of employment, job, education, department, and prior employment.
MBNA America Salaries. You can even request information on how much does MBNA America pay if you want to. Learn about salaries, pros and cons of working for MBNA America directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
1,068 MBNA America employees in database. Find out everything there's to know about MBNA America employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
MBNA America Employees
Caliber 1 Construction August 2013 - Present
Home Depot May 2005 - August 2013
MBNA America August 2003 - May 2005
Skills
Sales, Customer Service, Retail, Microsoft Office, Inventory Management, Store Management, Coaching, Microsoft Excel, Team Building, Management, Team Leadership, Blueprint Reading, Contract Negotiation, Contract Management, Building Materials, Construction, Project Management
Education
Kennesaw State University 2010 — 2013
Bacholer's of Science, Business & Leadership
Georgia College and State University 1998 — 2002
Bachelor's degree, Business Administration and Management, General
Gabriel Partners, LLC August 2015 - Present
JPMorgan Chase & Co. March 2010 - August 2015
Bank of America January 2006 - February 2010
MBNA July 1995 - December 2005
MBNA America 1999 - 2001
Skills
Risk Management, Customer Service, Call Center, Series 6, Credit Cards, Unsecured Loans, NMLS Licensed, Notary Public, MBA, Retail Banking, Call Centers, Loans, Credit, Consumer Lending, Banking, Credit Risk, Underwriting, Cross Selling, Life Insurance, Branch Banking, Personal Banking, Debit Cards, Microsoft Excel, FINRA, Microsoft Word, Financial Regulation, Teller Operations, Debt Consolidation, Team-oriented, Licensed Life, Manage Client..., General Insurance, Customer Service..., Mobile Banking, Small Business Lending, Cards, Leadership, Credit Analysis, Sales, Relationship Management, Management, Financial Risk, Financial Services
Education
John Carroll University 1998 — 2007
Master of Business Administration (MBA), Business Administration
Edinboro University of Pennsylvania
Bachelor of Science (B.S.), Business Administration
Lakeland Community College
Madison High School
ERB Real Estate Group LLC August 2013 - Present
Atchley International Realty, Inc. January 2010 - August 2013
EXIT REALTY Signature Properties December 2007 - December 2009
RE/MAX Properties March 2004 - November 2007
MBNA America 1996 - 2004
MBNA America 1996 - 2004
Skills
Investment Properties, Real Estate, Short Sales, Residential Homes, REO, Foreclosures, Referrals, Luxury, Waterfront, Relocation, Real Estate Transactions, Vacation Homes, Sellers, Condos, Marketing, Property Management, Investors, Single Family Homes, Buyer Representation, New Home Sales, Property, Listings, Rentals, Leases, Real Property, First Time Home Buyers, Income Properties, Resellers, Relocation Buyers, SFR, New Homes, Buyers, Move Up Buyers, Brokerage, Home Staging, Seniors, Selling, ABR, Sales
Education
Goldey-Beacom College 2000 — 2002
MBA, Information Technology
University of Delaware 1981 — 1985
BS, Economics
Bank of America September 2010 - November 2014
MBNA/Bank of America January 1997 - September 2010
MBNA America November 1991 - January 1997
Skills
Fraud, Banking, Credit Cards, Credit Card Fraud, Retail Banking, Credit, Financial Services, Commercial Banking, Investigation, Accounting
Education
Delaware Technical and Community College-Stanton-Wilmington 1993 — 1995
Banking, B average
Christiana High School
U.S. Cellular May 2015 - Present
U.S. Cellular February 2007 - Present
Arbonne International February 2011 - Present
SHRM Maine State Council April 2010 - December 2014
Time Warner Cable July 2006 - February 2007
MBNA America May 1995 - April 2005
Skills
Human Relations, Full-cycle Recruiting, Internet Recruiting, Diversity, Diversity Recruitment, Interviewing, Leading Projects, Leading People, Direct Sales, Strategic Leadership, Interview Coaching, Mock Interviews, Business Relationship..., Talent Acquisition, Networking, Social Networking, Social Media, Communication, People Skills, Recruiting, Skin Care, Team Leadership, Network Marketing, Diversity Training, Leadership, Interviews, Home Based Business, Diversity & Inclusion, Diversity & Inclusion..., Organization, Close Attention to..., Interpersonal..., Interpersonal Skill, Multi Tasking, SDLC, Wellness, Job Coaching, Management, Training, Strategy, Talent Management, Technical Recruiting, Applicant Tracking..., Onboarding, Program Management, College Recruiting, Time Management, Workforce Planning, Business Networking, Sales
Education
University of Southern Maine 2007 — 2014
PHR, PHR Certification
Franklin Pierce College 2009 — 2012
MBA, MBA in HR Management
University of Southern Maine 1994 — 2006
Bachelors of Science, Communication
Cogency March 2013 - Present
The Alternative Board April 2011 - March 2012
ETCETERA, Inc January 2008 - February 2012
Hartman Technology Consulting Services September 2009 - October 2009
MBNA America Bank, N.A. – Wilmington Delaware January 1994 - January 1997
MBNA America January 1992 - January 1994
Accelerated Management Development Program January 1990 - January 1991
First National Bank of Maryland January 1988 - January 1990
First National Bank January 1987 - January 1988
Skills
Marketing Communications, Social Media Marketing, Event Planning, Marketing Management, Email Marketing, Account Management, Project Management, Sales
Education
Denison University 1982 — 1986
BA
Denison University
BA, Psychology
Arizona Public Service (APS) October 2014 - Present
APS August 2012 - Present
Mobile Mini Inc October 2010 - March 2012
Blackboard April 2009 - October 2010
Meritage Homes August 2007 - January 2009
Meritage Homes Corporation March 2006 - July 2007
Bank of America August 1992 - April 2005
MBNA America December 2004 - March 2005
MBNA America January 2002 - November 2004
MBNA America September 1999 - January 2002
Skills
HR Management, Organizational..., Leadership Development, Training, Coaching and Mentoring, Performance Management, Employee Engagement, Change Management, Process Improvement, Compensation..., Employee Relations, Personnel Management, Executive Management, Talent Acquisition, Management, Human Resources, Succession Planning, Onboarding, Talent Management, Recruiting, Employee Training, Time Management, Workforce Planning, Leadership, Employee Benefits, Coaching, Deferred Compensation, Strategy, Risk Management, Management Consulting, Applicant Tracking..., Organizational Design, Organizational..., Performance Improvement, Staff Development, Payroll, Culture Change, Compensation & Benefit, Temporary Placement, Operations Management, Career Development, HRIS, Executive Coaching, HR Policies, Benefits Administration
Education
Georgetown University 1988 — 1992
BA
Bennington Public Schools July 2013 - Present
Elkhorn Public Schools 2010 - 2013
MBNA America 1994 - 2005
Skills
Teaching, Microsoft Office, Public Speaking, Curriculum Design, Curriculum Development, Research, PowerPoint, Tutoring, Microsoft Excel, Microsoft Word, Classroom, Lesson Planning, Customer Service, Educational Leadership, Educational Technology, Classroom Management, Editing, Staff Development, Social Media, Event Planning
Education
West Chester University of Pennsylvania 1992 — 1993
Teacher Certification- School of Graduate Studies, French Language Teacher Education
Gettysburg College 1987 — 1991
Bachelor of Arts (B.A.), Political Science and French
Verizon Wireless May 2014 - Present
Verizon Wireless August 2013 - May 2014
Verizon Wireless August 2012 - August 2013
Verizon Wireless October 2003 - August 2012
Southwest Airlines September 2001 - October 2003
MBNA America April 1999 - September 2001
Walmart December 1993 - August 1999
Skills
English, Microsoft Word, Call Centers, Customer Service, Microsoft Office, Human Resources, Microsoft Excel, PowerPoint, Employee Relations, Outlook, Recruiting, Customer Retention, Customer Satisfaction, Performance Management, Data Entry, Team Leadership, Customer Experience, Wireless, Telecommunications, Troubleshooting, Mobile Devices
Education
Geneva College 2010 — 2013
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
Geneva College 1992 — 1994
Bachelor of Science (B.S.), Human Resources Management and Services
First Data Corporation April 2013 - Present
Federal Reserve System Secure Payments Task Force June 2015 - Present
First Data Corporation September 2007 - Present
HTCIA Delaware Valley January 2008 - Present
Payment Processor Information Sharing Council December 2009 - June 2012
The Friends of the Haverford Township Free Library August 2007 - October 2008
First Data Corporation August 2006 - September 2007
InfoSec Academy August 1999 - July 2006
MBNA America April 1996 - July 1999
USMC March 1989 - February 1993
Skills
Computer Forensics, IDS, Vulnerability Scanning, Linux, Security Policy..., CISSP, Information Security..., PCI DSS, Cyber Defense, cyber-intelligence, Cyber Operations, Security, Risk Assessment, Vulnerability Management, Computer Security, Information Security, Management, Process Improvement, Information Assurance, Firewalls, Business Continuity, Program Management, Business Continuity..., Networking, Penetration Testing, Analysis, Data Security, Cloud Computing, Security Audits, Information Technology, Vulnerability Assessment, Disaster Recovery, Risk Management, Leadership, Training, Fraud, IT Audit, Network Security, Financial Risk, CISA, IT Management, Executive Management, ISO 27001, Enterprise Risk..., Data Privacy, Identity Management, Strategy, Governance, Enterprise Architecture, IT Strategy
Education
Drexel University 1995 — 1997
Information Science and Technology
Wilkes Barre RFC
Coldwell Banker Residential Brokerage June 2015 - Present
Coldwell Banker Residential Brokerage January 2015 - Present
Berkshire Hathaway HomeServices California Properties May 2013 - January 2015
McMonigle Group November 2007 - January 2015
Teles Properties July 2011 - June 2013
Coldwell Banker Residential Brokerage March 2006 - October 2010
McMonigle Group, Coldwell Banker Previews NRT 2007 - 2010
Ameriquest Mortgage Company 2004 - 2006
MBNA July 1994 - May 2004
MBNA America 1994 - 2004
Skills
Real Estate, Sales, Leadership, REO, Short Sales, Foreclosures, Investment Properties, First Time Home Buyers, Investors, Relocation, Real Estate Transactions, Residential Homes, FHA, Selling, Property
Education
Duquesne University 1990 — 1992
MBA, Econ/Finance
John Carroll University 1985 — 1989
Bachelor of Science (BS), Psychology
Direct Mortgage Loans May 2013 - Present
Bank of America January 2012 - April 2013
Bank of America December 2010 - December 2011
Bank of America July 2010 - November 2010
Bank of America November 2008 - June 2010
Bank of America April 2005 - October 2008
MBNA America November 2003 - March 2005
Skills
Operations Management, People Management, Compliance, Operational Risk..., Credit Risk, Thought Leadership, Strategic Planning, Underwriting, Resource Management, Expense Budgeting, Consumer Products, Collections Management, Customer Centricity, OCC, FFIEC, Global Operations, Change Management, Issues Management, Credit Analysis, Credit, Banking
Education
Duquesne University 1990 — 1995
B.A., Marketing
Western Alliance Bancorporation September 2012 - Present
Asta Funding Inc July 2007 - September 2012
Bank of America 2005 - 2006
MBNA America 1998 - 2006
MBNA America 1992 - 1998
Philadelphia Life Insurance Company 1981 - 1987
Skills
Business Intelligence, Change Management, Financial Modeling, Analysis, Accounting, Banking, Business Analysis, Business Strategy, Business Planning, Databases, Excel, Forecasting, Financial Analysis, Financial Planning, Financial Reporting, Leadership Development, Mergers, Microsoft Office, Mentoring, Operations, PowerPoint, Real Estate, Risk Management, SQL, Problem Solving, Team Building, Team Management, Team Leadership, Teaching, Unix, Visual Basic, Visio, Valuation, Writing, Yield Management, Microsoft Excel, Strategic Financial..., Mergers & Acquisitions, Management, Strategy, Strategic Planning, Financial Services, Analytics, Executive Management, Finance, Credit Cards, Loans
Education
Drexel University - College of Business and Administration
MBA
Penn State University
BS
Sempermed USA January 2015 - Present
Sempermed USA September 2012 - Present
Sempermed USA January 2010 - September 2012
JPMorgan Chase January 2008 - September 2009
JP Morgan Chase-ChaseHealthAdvance January 2008 - September 2009
Capital Eurocars 2003 - 2004
Toyota June 2003 - December 2003
MBNA America 2002 - 2003
Skills
New Business Development, Strategic Planning, Customer Satisfaction, Mergers, Sales Management, Territory Manager, PPE, Medical Device Sales, Medical Devices, Sales Process, Sales, Leadership, Salesforce.com, Marketing, Strategy, Business Planning, Cold Calling, Account Management, Training, Selling, Product Launch, Business Development, Direct Sales
Education
Florida Agricultural and Mechanical University 2001 — 2007
MBA, Business Managment
Archmere Academy
St. Aloysius Academy
Patterson,Flynn & Martin/F. Schumacher February 2012 - Present
Union Hospital of Cecil County March 2006 - February 2012
Avon Products 2000 - 2006
MBNA AMERICA 1987 - 1998
Skills
Accounts Payable, Accounts Receivable, Payroll, Microsoft Office, Microsoft Excel, Microsoft Word, Lotus Notes, Outlook, Customer Service, Customer Satisfaction, Warehousing, Bookkeeping, Banking, Job Costing, Human Resources, Health & Welfare..., Healthcare Management, Administration, Employee Benefits, Budgets, Healthcare Information..., Nonprofits
Education
Delaware Technical and Community College-Stanton-Wilmington
Bank of America April 2012 - Present
Bank of America July 2010 - April 2012
Bank of America January 2006 - July 2010
MBNA America April 2006 - August 2006
MBNA America April 2005 - April 2006
MBNA America January 2005 - March 2005
MBNA America January 2004 - December 2004
MBNA America September 2002 - December 2003
NSFRE 1990 - 1995
Skills
Call Center, Call Center Management, Recovery Card Services, Customer Service..., Training & Development, Process Management, People Management, Partnership Development, Consumer Card Lending..., Business Card Lending..., Team Building, New Hire Training, Hiring Personnel, Leadership Development, Process Improvement, Coaching, Management, Call Centers, Customer Service, Partnerships, Employee Training, Customer Satisfaction, Program Management, Six Sigma, Credit, Loans, Customer Experience, Credit Cards, Banking, Team Management, Risk Management, Mortgage Servicing, Finance, Mortgage Lending, Consumer Lending, Relationship Management, Mortgage Banking
Education
Georgia Southern University 1987 — 1989
Bachelor of Science degree, Communication Arts
Tuskegee University 1985 — 1987
Glenn Hills HS
Connexions Loyalty August 2013 - Present
Independent Consultant in Card Marketing March 2012 - July 2013
Bank of America July 2009 - March 2012
Bank of America 2006 - 2009
MBNA America 2005 - 2006
MBNA America 1994 - 2005
Skills
Credit Cards, Rewards Programs, Loyalty Marketing, Team Leadership, Portfolio Management, Consensus Building, Business Development, Partner Management, Competitive Analysis, Strategic Planning, Strategy, Product Management, E-commerce, Marketing, Marketing Strategy, Program Management, Credit, Cross-functional Team..., Product Development, Risk Management, Process Improvement, Leadership, Executive Management, Direct Marketing, Management, Segmentation, Analytics, Customer Experience, Financial Services, Call Centers, New Business Development, Debit Cards, Account Management, Brand Management
Education
Georgetown University 1982 — 1986
Bachelor of Science Foreign Service, International Relations
Inspira Health Network May 2007 - Present
Delaware Apartment Association October 2012 - February 2014
Christiana Fire Company August 1999 - September 2012
Grant and Eisenhofer January 2007 - January 2009
Shore Emergency Educators October 2004 - June 2008
Longwood Fire Company May 2003 - September 2006
NCC Police Department May 2000 - February 2002
MBNA America November 1988 - July 1999
Skills
BCLS, Rescue, PALS, NIMS, Ambulance, NREMT, Cardiac Care, Firefighters, Emergency Medical, Firefighting, ACLS, PEPP, EMS Education, Emergency Vehicle...
Education
Pitzer College 1979 — 1983
Bachelor of Arts, Organizational Studies and Sociology
University of Delaware 2006 — 2007
Certification, Paralegal Studies
Delaware County Community College 1999 — 2001
Certificate, Paramedic Studies
Delaware State Fire School
The Fahrenheit Group September 2014 - Present
bp squared February 2010 - Present
Mayer Brown LLP March 2001 - December 2008
MBNA America January 2000 - December 2000
United Way of Central Maryland August 1999 - December 1999
Sweetheart Cup Company, Inc July 1996 - June 1999
Baltimore Marriott Inner August 1992 - April 1996
Nancy Adams Personnel August 1989 - August 1992
Skills
Benefits Administration, Employee Relations, Human Resources, HRIS, Recruiting, Payroll, Coaching, ADP Payroll, Office Management, Customer Service, Negotiation, Fundraising, Training, Personnel Management, Employee Benefits, Change Management, Management, Policy, HR Policies, Program Management, Career Development, Onboarding, Talent Management, Process Improvement
Education
Gettysburg College 1984 — 1988
BA, Business Admin, Focus in Human Resources Management
Conde Nast 2012 - May 2015
Otsuka America Pharmaceutical, Inc. January 2009 - February 2010
Delaware State University February 2006 - November 2008
MBNA America June 2000 - July 2003
Skills
Help Desk Support, Music Production, Music Industry, Pro Tools, Logic Pro, Final Cut Pro, Cubase, FL Studio, Microsoft Office, Microsoft Exchange, Mac OS X, Access, Active Directory, Networking, OS X, Technical Support, Windows XP, XP
Education
Delaware State University 2002 — 2007
Accounting
Delaware State University 2002 — 2006
Accounting; Management Information Systems Accounting Information Systems
Business Financial Services May 2012 - Present
Independent Consultant - Financial Services January 2010 - May 2012
Biometric Access Company April 2008 - October 2009
Dell Financial Services June 2005 - October 2007
MBNA America 1984 - 2005
National Scrip Center 2001 - 2003
Skills
P&L Management, Strategic Planning, Product Development, Risk Management, Deposits, Negotiation, Credit, Banking, Marketing Strategy, Budgets, Coaching, Business Strategy, Corporate Development, Credit Cards, Cross-functional Team..., Customer Satisfaction, Customer Service, Executive Management, Finance, Financial Analysis, Financial Risk, Financial Services, Integrated Marketing, Leadership, Management Consulting, Market Research, Marketing, Mergers, Outsourcing, Portfolio Management, Process Improvement, Product Marketing, SaaS, Sales Management, Vendor Management, Strategic Financial..., Strategy, Start-ups, Loans, Management, Retail, Sales
Education
University of Delaware - Stonier Graduate School of Banking 1993 — 1995
Stonier Graduate School of Banking, Banking
Mount Saint Mary's University - MBA 1979 — 1981
MBA, Marketing
Frostburg State University - BS (Economics) 1975 — 1979
Bachelor of Science, Economics
Frostburg State University
Bachelor's degree, Economics
ING Bank March 2004 - Present
MBNA AMERICA 1994 - 1997
Skills
Retail Banking, Banking, Mortgage Lending, Financial Analysis, Loans, Credit
Education
Delaware State University 1982 — 1986
B.S., Marketing and Business Admin.
Citi March 2014 - Present
Wells Fargo June 2013 - November 2013
Wells Fargo August 2011 - May 2013
American Eagle Outfitters December 2009 - May 2011
Washington Mutual December 2007 - June 2009
Washington Mutual January 2006 - December 2007
MBNA America July 2003 - January 2006
Skills
Sales Presentations, Sales, Writing, Interpersonal..., Editing, Building Relationships, Committed to..., Industrious, Analytic Thinking, Highly detail oriented, Leadership, Credit, Finance, Banking, Customer Service, Commercial Banking, Credit Analysis, Financial Analysis, Loans, Management, Relationship Management
Education
The River Bible Institute 2009 — 2011
Associates Degree, Theology, 3.96
Essex County College 2001 — 2003
Accounting, 3.31
Lehigh University 2000 — 2001
Finance
Bloomfield High School 1996 — 2000
High School Diploma, General Studies, 3.75
T. Rowe Price 2011 - Present
Sylvan Learning March 2007 - January 2011
The Company Corporation May 2005 - March 2007
MBNA America February 2001 - April 2005
MBNA 1998 - 2001
MBNA 1996 - 1998
Skills
E-commerce, Email Marketing, Analytics, Web Analytics, SEM, Online Marketing, SEO, Lead Generation, CRM, Project Management, Strategy, PPC, Strategic Planning, Cross-functional Team..., Web Marketing, Interactive Marketing, Mobile Marketing, Customer Acquisition, Marketing, Search Advertising, Database Marketing, User Experience, Product Management, B2B Marketing, Omniture, Media Planning, Management, Direct Marketing, Multi-channel Marketing, Social Media, Business Strategy, B2B, Customer Insight, Competitive Analysis, Segmentation, Project Portfolio..., Online Advertising, Google Analytics, Creative Direction, Integrated Marketing, Strategic Partnerships, Leadership, Product Marketing, Google Adwords, Audience Segmentation, Strategic Consulting, ROI Optimization, Digital Marketing, Digital Strategy, Marketing Operations
Education
Drexel University 2001 — 2003
MBA, Online Marketing and Technology
Widener University 1996 — 1999
BS, Business Administration
Chesapeake Burial Vault Company March 2010 - Present
MBNA America Bank of America July 1995 - March 2009
Bank of America January 1995 - January 2009
MBNA 1995 - 2009
MBNA / Bank of America 1995 - 2009
Cranston Heights Fire Company 1996 - 2007
MOTORSPORTS / NASCAR January 2000 - January 2005
MBNA / Bank of America 1995 - 2004
MBNA Motorsports 2000 - 2003
MBNA America January 1997 - January 2000
Skills
Marketing, Management, Event Planning, Business Development, Budgets, Leadership, Leadership Development, Customer Service, Public Speaking, Microsoft Office, Security, Contract Negotiation
Education
Delaware Technical Community College
Delaware Technical and Community College-Stanton-Wilmington
N/A
Moondog Yoga January 2011 - Present
Whole Foods Market August 2011 - April 2012
Access Group, Inc. July 2009 - October 2011
First Data Corporation June 2007 - February 2009
First National Bank of Chester County August 2005 - June 2006
MBNA / Bank of America September 2002 - May 2005
MBNA America December 1999 - March 2002
Randstad 1996 - 2000
Skills
Human Resources, Recruiting, Leadership Development, Talent Management, Employee Relations, Onboarding, Performance Management, Training, Coaching, Organizational..., Succession Planning, Vendor Management, Leadership, Management, Team Building
Education
Goddard College 2011 — 2012
Masters, Holistic Health
Tai Sophia School of Healing Arts 2010 — 2010
Graduate Certificate, Herbal Studies
University of Delaware
Bachelors, Nutrition
Bank of America April 2012 - Present
Bank of America July 2005 - Present
The Independence School March 2014 - Present
Leadership Delaware January 2010 - Present
Delaware Youth Leadership Network September 2012 - Present
Archmere Academy Alumni Association January 2014 - Present
DE MS Society November 2003 - November 2013
Bank of America March 2007 - April 2012
Bank of America May 2006 - February 2007
MBNA America September 2004 - May 2006
Skills
Management, Marketing, Fundraising, E-commerce, Banking, Sales, Product Development, Credit Cards, Customer Service, Loans, Customer Satisfaction, Quality Assurance, Strategic Planning, Risk Management, Governance, Nonprofits, Strategy
Education
Georgetown University - The McDonough School of Business 1998 — 2002
Bachelor of Science in Business Administration, Marketing and International Business Majors; French Minor
The Chinese University of Hong Kong 2000 — 2001
International Business Study Abroad Program, Asian Business Concentration
Archmere Academy 1994 — 1998
High School
Ursuline Academy 1986 — 1993
Grade School
Bank of America 2006 - 2014
MBNA 1996 - 2006
MBNA America 1996 - 2000
State of Deleware 1993 - 1996
Skills
Project Management, Vendor Management, Business Analysis, Visio, SDLC, Program Management, Software Documentation, Disaster Recovery, Project Portfolio..., Troubleshooting, Windows 7, Risk Management, Banking, Process Improvement, Credit Cards, IT Strategy, User Acceptance Testing, Business Intelligence, PMO, ITIL, Enterprise Architecture, Analysis, SharePoint, Requirements Analysis, Analytics, IT Management, Management, Team Management, Integration, Business Process..., Unix, COBOL, C++, Operating Systems, Six Sigma, IT Infrastructure..., Compliance, Fraud, Money Laundering, Regulations, IT Business Management, Desktop Support..., Resource Management, Project Estimation, Peripherals, Project Coordination, Instructional Technology, Business Units, Software Solutions, System Migration
Education
Goldey Beacom University 1994 — 1995
Accounting and Business/Management, GPA: 3.65
Delaware Technical and Community College-Owens 1991 — 1994
Associate of Applied Science (AAS), Computer Information Technology, 3.97 GPA
WebMD Health Services September 2013 - Present
EXL Service, formerly Landacorp June 2010 - August 2013
Summit Insurance Services, LLC November 2006 - October 2009
JPMorgan Chase June 2002 - June 2006
JP Morgan Chase 1999 - 2002
MBNA America 1997 - 1999
Skills
Organizational..., Acquisition Integration, Change Management, Contract Negotiation, Leadership, Strategic Planning, Process Improvement, Team Building, Program Management, Cross-functional Team..., Strategic Communications, Strategic Leadership, Client Development, Maintaining Strong..., Virtual Teams, Building Relationships, Highly motivated..., Manage Client..., Account Management, Marketing, Management, Sales, Strategy, Business Development
Education
Loyola University Maryland 1994 — 1998
MBA, Business and Management
Elizabethtown College 1989 — 1992
BA, Mass Communications
Freedom Mortgage Corporation August 2014 - Present
Bank of America November 2012 - March 2014
MBNA CORPORATION August 1999 - February 2004
MBNA America 1999 - 2003
MBNA August 1999 - September 2001
Lockheed Martin May 1996 - August 1999
SPY Radar Simulation & BSY March 1990 - May 1996
Small Radar August 1988 - March 1990
Skills
Credit Cards, Project Management, Management, Integration, Software Project..., Testing, Strategy, SDLC, Team Leadership, Business Analysis, Team Building, Vendor Management, Project Portfolio..., PMO, Visio, PMP, IT Strategy, Requirements Analysis, Risk Management, Program Management, Process Improvement, IT Management, Enterprise Architecture, Business Process..., Software, Software Development
Education
Drexel University 1989 — 1991
Mathematics
Stockton State College
Bachelor's Degree, Mathematics
JPMorgan Chase & Co. February 2014 - Present
JPMorgan Chase & Co. November 2009 - January 2014
JPMorgan Chase & Co. November 2007 - October 2009
Bank of America May 2002 - October 2007
MBNA America May 1999 - April 2002
Skills
Risk Management, Financial Risk, Business Analysis, Change Management, Consumer Lending, Operations Management, Customer Retention, Sales, Negotiation, Finance
Education
Wilmington University 2009 — 2015
Organizational Management, Business
University of Maryland College Park 1997 — 1997
Frostburg State University 1996 — 1997
Rising Sun High School
AARP Services, Inc. June 2015 - Present
NASA Federal Credit Union September 2013 - June 2015
Bank of America June 2009 - July 2013
Bank of America 2007 - 2009
Bank of America 2004 - 2007
MBNA America 2002 - 2004
Skills
Brand Management, Branding & Identity, Corporate Branding, Marketing Strategy, Manage Client..., Contract Management, Contract Negotiation, New Business Development, Affinity Groups, Direct Mail, eCommunications, B2B2C, Creative Strategy, Consultative Selling..., Print Marketing, Email Marketing, Banner Ads, Strategic Planning, ROI Optimization, Cross Selling, Business Analysis, Strategic Negotiations, Marketing, Financial Services, Banking, CRM, Management, Leadership, Sales, Portfolio Management, Direct Marketing, Credit, Relationship Management, Program Management
Education
Frostburg State University 1996 — 2001
Bachelor of Science (B.S.), English Language and Literature, General
Freeh Group International Solutions April 2011 - Present
InfraGard National Members Alliance (INMA) 2000 - Present
Delaware Crime Stoppers 2011 - Present
Autism Delaware 2012 - Present
State of Delaware, Department of Health and Social Services 2008 - Present
International Association of Financial Crimes Investigators 2007 - 2011
Bank of America / Merrill Lynch 2006 - 2011
INTERPOL 2009 - 2010
International Association of Chiefs of Police 2006 - 2009
MBNA America January 1987 - January 2006
Skills
Risk Assessment, Risk Management, Fraud, Criminal Investigations, Private Investigations, Investigation, Physical Security, Executive Protection, Computer Forensics, Enforcement, Corporate Security, Security, Vulnerability Assessment, Information Security, Forensic Analysis, Certified Fraud Examiner, Strategic Planning, Compliance, AML, FCPA, KYC, Policy, Security Audits, Due Diligence, Internal Audit, Intelligence, Crisis Management, Fraud Detection, Cybercrime, Identity Theft, Business Continuity, Government, Surveillance, Counterterrorism, Crime Prevention, Behavioral Interviewing, Law Enforcement, Anti Money Laundering
Education
Wilmington College
Terrorism - A law Enforcement Perspective / Non-Degree Program
George Mason University
Information Technology / Non-Degree Program
Guidance Software, Inc. (EnCase)
EnCase Computer Forensics / Non-Degree Program
New Technologies, Inc. (NTI)
Forensic Computer Science / Non-Degree Program
Rollins College
Public Safety Institute / Non-Degree Program
USCG Maritime Law Enforcement Academy
Criminal Justice
Citi June 2012 - Present
JPMorgan Chase November 2011 - May 2012
Bank of America January 2005 - September 2011
MBNA America February 1997 - January 2005
Skills
Financial Risk, Credit Cards, Credit, Business Process, Internal Audit, Operational Risk, Portfolio Management, Auditing, Banking, Operational Risk..., Management, Loans, Leadership, Project Management, Process Improvement, Collections, Risk Assessment, Strategy, Credit Risk, CCAR, Stress Testing
Education
Frostburg State University 1992 — 1994
B.S., Business Administration
Blaine's Cleaning Services March 2011 - Present
JP Morgan Chase 2008 - October 2010
JP Morgan 2007 - October 2008
AdminServer April 2007 - April 2008
Access Group April 2005 - May 2007
MBNA December 2000 - February 2005
MBNA America 2000 - 2004
Fleet Credit Card Services January 1994 - December 1999
Skills
Quality Assurance, Visio, User Acceptance Testing, Business Requirements, Regression Testing, Management, Access, Vendor Management, System Testing, Testing, Project Management, Quality Center, Banking, SQL, SDLC, XML, Analysis, Leadership, Microsoft Office, Business Analysis, Troubleshooting
Education
Delaware State University 1984 — 1986
Economics
Damon Executive Event Planners, LLC January 2007 - Present
National Multiple Sclerosis Society - Delaware Chapter January 2000 - Present
Bank of America July 2004 - April 2007
MBNA America 2004 - 2007
MBNA 2004 - 2007
E.I.Dupont de Nemours January 1990 - June 2004
NABA Philadelphia 1986 - 2000
Deloitte September 1986 - January 1990
Skills
Golf, Team Building, Strategic Planning, Budgets, Program Management, Event Planning, Public Speaking, Hospitality, Project Planning, Marketing Strategy, Fundraising, Team Leadership, Customer Service, Leadership, Strategy, Research, Event Management, Marketing, Nonprofits, Social Networking, Entrepreneurship, Marketing Communications, Business Development, Public Relations, Social Media Marketing, Business Planning, Leadership Development, Contract Negotiation, Management, Coaching, Small Business, Start-ups, Social Media, New Business Development, Business Strategy, Strategic Partnerships
Education
Florida Agricultural and Mechanical University 1982 — 1986
Central High School
Central High School
Central High School
Long & Foster Real Estate, Inc. June 2008 - Present
Prudential Fox and Roach Realtors May 2003 - June 2008
JP Morgan Chase (Randstad) December 2002 - April 2003
PFPC Worldwide June 1999 - July 2002
MBNA America August 1996 - September 1998
Skills
Investment Properties, Property, Relocation, Residential Homes, Real Estate, Property Management, Investments, First Time Home Buyers, Foreclosures, Short Sales, Credit, Asset Managment, Sales, Sellers, REO, Insurance, Real Estate Transactions, Contract Negotiation, Investors, Financial Analysis
Education
Omega Real Estate School 2001 — 2002
License, Real Estate
Delaware State University 1995 — 1999
Bachelor, Accounting
Bank of America June 2011 - Present
BCD Direct Mail and Presort April 2010 - June 2011
MBNA America 1992 - 1999
MBNA/Bank of America 1992 - 1999
Devon Direct Marketing and Advertising 1987 - 1992
Philadelphia Magazine 1985 - 1989
Skills
Advertising, Direct Marketing, Customer Acquisition, Email Marketing, Database Marketing, Direct Mail, Multi-channel Marketing, Project Management, Marketing, Integrated Marketing, Account Management, Budgets, Marketing Strategy, Marketing Communications, CRM, Analytics, B2B
Education
Delaware College of Art and Design 2010 — 2013
Graduate Studies, Interior Design
West Chester University of Pennsylvania
Bachelors of Arts, Speech Communications
The Hertrich Group November 2013 - Present
The Hertrich Group October 2011 - Present
State of Delaware July 1995 - May 2011
Sam's Club May 1993 - July 1995
MBNA America August 1991 - April 1993
Skills
Project Management, Organizational..., Customer Relations, Budgets, Strategic Planning, Team Building, Negotiation, Policy, Contract Negotiation, Microsoft Office, Microsoft Excel, Government, Business Planning, Inventory Management, Employee Relations, Sales Management, Customer Satisfaction, Customer Retention, Customer Service, New Business Development, Management, Leadership, Training, Sales, Finance, Marketing, Operations Management, Human Resources, Insurance, Marketing Strategy, Team Leadership, Risk Management, Recruiting, Analysis, Forecasting, Public Speaking, Leadership Development
Education
Wilmington University 2011 — 2012
Master's, Business Administration
Delaware State University 1991 — 2000
Bachelor's, Sociology/Criminal Justice
Bank of America March 2012 - Present
MBNA 1997 - 2005
MBNA America 1997 - 2005
Skills
CISA, Information Security...
Education
Golden Gate University 1987 — 1989
MBA, Management Information Systems
State University of New York at Albany 1985 — 1986
BA, Political Science
Virtual-CTO Network December 2005 - Present
MBNA America Bank 2000 - 2005
MBNA America 2000 - 2005
MBNA 2000 - 2003
Info Systems 1996 - 2000
Computer Aid, Inc. 1995 - 1996
ASAP - Analytic Systems And Programming 1993 - 1995
American Computer Group (ACG) 1991 - 1994
Analysts & Appraisers, Inc. 1985 - 1991
The Property Systems Co. 1983 - 1985
Skills
Disaster Recovery, Servers, Data Center, Active Directory, Security, Firewalls, Citrix, SAN, Virtualization, VMware, Troubleshooting, Microsoft Exchange
Education
Villanova University 1984 — 1989
MAI
University of Delaware 1977 — 1983
BA/BS
Goldey-Beacom College
Real Estate
Swarthmore College
MAI
Texas A&M University
MAI
The University of Georgia
MAI
University of Delaware
University of Florida
MAI
University of Maryland College Park
MAI
Bank of America July 2012 - October 2013
Spherion October 2011 - March 2012
Suneaast Federal Credit Union January 2010 - October 2011
Applied Card Systems March 2008 - September 2010
Wells Fargo July 2006 - August 2007
Bank of America May 2005 - May 2006
Toll Brothers November 2001 - April 2005
Bank of America April 1997 - August 1999
MBNA America 1997 - 1999
Skills
Credit Analysis, Fraud Investigations, Sales Support, Administration, Real Estate, Customer Service, Banking, Credit, Risk Management, Sales Operations, Sales Process, Fraud, Loans, Financial Risk, Credit Cards, Analysis, Sales, Credit Risk, Consumer Lending, Finance, Underwriting, Call Centers, Cross Selling, Small Business Lending, Loan Servicing, Customer Satisfaction, Loss Mitigation, Lines Of Credit, Financial Services, Relationship Management, Financial Analysis, Loan Origination
Education
Goldey-Beacom College
Business Adminsistration, Business
St Marks
General, High School/Secondary Diplomas and Certificates
QVC April 2014 - Present
QVC August 2012 - April 2014
QVC 2002 - August 2012
MBNA America 1998 - 2001
Skills
Merchandising, Trend Analysis, Apparel, Retail, Jewelry, Fashion
Education
Gemological Institute of America 2006 — 2011
Gemologist
Pennsylvania State University- Main Campus 1998 — 2002
BA, Telecommunications, Business
Various April 2011 - Present
MBNA America 1997 - 2007
MBNA March 1997 - March 2005
MBNA America / Bank of America 1997 - 2005
Skills
Credit, Call Center, Credit Cards, Banking, Vendor Management, Call Centers, Customer Service, Management, Leadership Development, Risk Management, Leadership, Marketing
Education
Goldey-Beacom College 2013 — 2015
Bachelor's Degree, Psychology
Goldey Beacom College 2012 — 2013
Associate's Degree, Business Administration and Management, General
Word of Life School of Ministry 2011 — 2016
Pursuing certification in Ministral Studies, Ministry
University of Maryland University College 1991 — 1993
CCAF, Liberal Arts
The Website Marketing Agency 2011 - Present
The JLS Agency March 2009 - March 2011
Centre Daily Times January 2007 - March 2009
MBNA America January 2000 - January 2005
Skills
Sales, Account Management, PPC, Advertising, Social Media, Marketing Strategy, Marketing, Marketing Communications, New Business Development, Social Media Marketing, Public Relations, Sales Management, Online Advertising, Lead Generation, B2B, Media Relations, Market Research, Marketing Management
Education
David N. Myers University 1996 — 2003
B.S., Marketing
SolomonEdwards March 2015 - Present
DecisivEdge, LLC October 2014 - March 2015
DecisivEdge, LLC March 2014 - October 2014
Cordjia Business Advisory Services April 2012 - February 2014
Bank of America September 2010 - December 2011
Bank of America September 2007 - September 2010
Bank of America September 2006 - September 2007
MBNA 1993 - 2006
MBNA America 1993 - 2006
Chase August 1987 - August 1993
Skills
Client Relationship..., Marketing Strategy, Business Strategy, Credit Cards, Strategy, CRM, Marketing, Program Management, Direct Sales, Banking, Direct Marketing, Analytics, New Business Development, Competitive Analysis, Product Management, Contract Negotiation, Customer Acquisition, Strategic Planning, Call Centers, Financial Services, Credit, Cross-functional Team..., Management, Risk Management, Customer Retention, Executive Management, Product Development, Sales, Relationship Management, Vendor Management, Payments, Strategic Partnerships, Portfolio Management, P&L Management, Leadership, Process Improvement, Business Development, Mergers & Acquisitions, Loans, Integration, Customer Experience, Finance, Market Planning, Business Analysis, Start-ups
Education
Elon University 1983 — 1987
Bachelor of Science, Business Administration and Management, General
Concord High School
U.S.. Department of Justice 2010 - Present
U.S. Department of State 2009 - 2010
Core Consulting Solutions 2007 - 2009
J.P. McGowan & Company 2005 - 2007
Dolphin & Bradbury Inc. 1996 - 2004
MBNA America 1995 - 1996
Skills
Performance Auditing, Notary Public, Fraud Investigations, Executive Management, Federal Taxation, Corporate Tax, Tax Compliance, Compliance, Compliance Audits, Government Compliance, Federal Government, Government Relations, Government, Fraud, Diplomacy, Certified Fraud Examiner, Quality Auditing, Policy, Public Policy, Strategic Planning, Program Management, Analysis, Management, Finance, Leadership, Accounting, Budgets
Education
Drexel University 1998 — 2003
M.S. Taxation, Taxation
Drexel University 1998 — 2003
M.B.A., Investment Management
Southern Methodist University 1990 — 1994
B.S., Sociology
Easter Seals Delaware and Maryland's Eastern Shore May 2013 - Present
Easter Seals Delaware and Maryland's Eastern Shore November 2011 - Present
Bank of America January 2011 - September 2011
Easter Seals Delaware & Maryland's Eastern Shore 2007 - 2009
MBNA America / Bank of America August 1986 - June 2007
MBNA America 1986 - 2007
Skills
Strategic Planning, Vendor Management, Credit Cards, Banking, Risk Management, Management, Process Improvement, Relationship Management, Leadership, Credit, Change Management, Budgets, Program Management, Business Analysis, Team Building, Leadership Development, Executive Management, Analysis, Project Management, Nonprofits, Strategy, Coaching, CRM, Fundraising, New Business Development, Customer Service, Operations Management, Training, Marketing, Account Management, Time Management, Public Speaking, Business Development, Event Management, Event Planning, Team Leadership, Program Development, Customer Satisfaction, Organizational..., Community Outreach, Social Media, Volunteer Management, PowerPoint, Marketing Communications, Project Planning, Public Relations, Healthcare, Recruiting, Social Networking, Staff Development
Education
Goldey-Beacom College 1982 — 1984
AS in Business Administration, Business
Corporation Service Company February 2014 - Present
Independence Blue Cross December 2011 - February 2014
Independence Blue Cross January 2010 - December 2011
Sons of Ben Supporters Club January 2007 - April 2011
Philadelphia World Cup Bid Committee September 2009 - March 2010
Independence Blue Cross February 2006 - January 2010
Princeton Information November 2005 - February 2006
Zenith Products January 2005 - November 2005
MBNA America February 1997 - December 2004
Skills
Public Speaking, Team Building, Testing, People Management, Writing, Access, Business Requirements, PowerPoint, Excel, Word, Social Media, Community Relations, Speech Writing, Visio, Community Outreach, Media Relations, Editing, Coaching, Volunteer Management, Volunteer Organization, Process Improvement, Customer Relations, Customer Service, Data Analysis, Problem Solving, Microsoft Excel, Microsoft Word, Strategic Planning, Management, Marketing, Cross-functional Team..., Program Management, Business Intelligence, Analytics, Nonprofits, Business Process, Insurance, Analysis, Databases, Vendor Management, Training, Volunteering, Community Development
Education
Elon University 1991 — 1995
B.A., English
First Data Commercial Services March 2003 - Present
MBNA America May 1998 - February 2003
Skills
Credit, Banking, Management, Credit Cards, Underwriting, Relationship Management, Payments, Credit Risk, Portfolio Management, Risk Management, Loans, Payment Card Processing, Financial Risk, Account Management, Salesforce.com
Education
Florida Atlantic University 1997 — 2001
BA, Communications
LexisNexis September 2007 - Present
Georgia Office of Dispute Resolution September 2006 - Present
Fulton County Landlord Tenant Program 2006 - Present
BrainstormUSA 2002 - 2004
Kaplan Educational Centers 1998 - 2000
MBNA America 1992 - 1997
Skills
Legal Research, Mediation, Arbitration, Litigation, Dispute Resolution, Human Resources, Civil Litigation, Criminal Law, Contract Negotiation, Legal Writing, Legal Compliance, Government, Westlaw, Policy, Negotiation, Legal Documents, Trials, Alternative Dispute..., Lexis, Courts, Legal Issues, Legislation, Legal Assistance, Litigation Support, Appeals, Employment Law, Family Law
Education
Georgia State University College of Law 2004 — 2007
JD, Law
Spelman College 1989 — 1993
Bachelor of Arts (BA), Theatre/Education
BKD Partners January 2014 - Present
Central Washington University September 2013 - Present
Florida Atlantic University June 2009 - October 2013
First Choice LLC 2003 - 2008
Student Express 1998 - 2002
Endeavor Group 1998 - 1999
MBNA America 1993 - 1998
Skills
Business Development, Negotiation, New Business Development, Data Analysis, Marketing Research, Business Strategy, Management Consulting, Market Research, Competitive Analysis, Research, Project Management, Public Speaking, Budget, Budgets, Six Sigma, Proposal Writing, Analysis, Human Resources, Teaching, Nonprofits, Entrepreneurship, Leadership, Staff Development, Training, Event Management, Strategy, Social Media, Program Management, Management, Sales, Marketing, Microsoft Office, Strategic Planning
Education
Florida Atlantic University 2009 — 2014
PhD, Organizational Behavior
INSEAD 2007 — 2008
Executive Education, Business
Suffolk University - Sawyer School of Management 2007 — 2008
Executive MBA, Master of Business Administration
University of Delaware - Lerner College of Business and Economics 1993 — 1998
Bachelor of Arts (B.A.), Economics
William Penn 1989 — 1993
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Seeking New Opportunity - currently Available August 2015 - Present
Entech December 2013 - Present
Barclays 2014 - 2015
JP Morgan Chase September 2008 - October 2013
Open Systems Technologies September 2008 - February 2010
Easter Seals 2000 - 2010
Bank of America February 2004 - February 2008
Computer Aid, Inc. (CAI) 2008 - 2008
MBNA America 1991 - 2008
MBNA October 2002 - January 2007
Skills
Visio, Agile Methodologies, Requirements Analysis, Agile & Waterfall..., Scrum, SDLC, Software Documentation, Quality Assurance, Banking, Business Analysis, Vendor Management, User Acceptance Testing, Business Requirements, MS Project, Testing, Risk Management, IT Solutions, Project Management, Process Improvement, Leadership, Integration, Business Process..., Call Centers, Quality Center, Customer Service, Databases, Management, Program Management, Disaster Recovery, Troubleshooting, Change Management, Creative Problem Solving, Problem Management, ALM, Application Support, Functional..., Functional Testing, Internal Communications, Microsoft Project, Quality, Software Testing Life..., 24x7 Production Support, Mentoring, Technical Project..., Photography, Portrait Photography, Photoshop, Fine Art Photography, Event Photography
Education
Brandywine high school
Goldey Beacom College
BS in Marketing Mangement and AS in Computer Info Systems
EMHS July 2014 - Present
T-Mobile April 2013 - July 2014
T-Mobile August 2008 - April 2013
T-Mobile November 2005 - August 2008
MBNA America July 1999 - November 2005
Kennebec Sanitary Treatment July 1991 - February 1999
Chameleon Production Inc April 1993 - June 1996
Skills
People Management, Customer Experience, Call Center, Telecommunications, Customer Satisfaction, Coaching, Workforce Management, Team Management, Customer Service, Motivational Speaking, Strategic Leadership, Values-based Leadership, Banking, Loan Officers, Reading People, Recruiting, Customer Retention, Call Centers, Sales, Management, Team Leadership, Credit Cards, Performance Management, Contact Centers, Vendor Management, BPO, Avaya, Telemarketing, Outsourcing, Leadership Development, Training, Employee Training, Talent Acquisition, Hiring, Team Building, Interviews, Employee Relations, Mobile Devices, Temporary Placement, Human Resources, Sourcing
Education
Franklin Pierce College 1989 — 1992
Business/Marketing
KeyBank July 2013 - Present
Bank of America October 2010 - March 2013
Consumer Real Estate May 2003 - October 2010
MBNA AMERICA September 2000 - May 2002
MBNA AMERICA September 2000 - May 2002
MBNA AMERICA July 1999 - September 2000
Skills
Call Center, Customer Satisfaction, Budgeting, Coaching, Call Center Development, Credit Cards, Project Portfolio..., Credit, Budgets, Call Centers
Education
Gaston College 1991 — 1993
Bachelors, Criminal Justice
Brocade Communications June 2014 - Present
Veeam Software January 2013 - May 2014
Dell Computer Corporation January 2010 - January 2013
Dell Computer Corporation March 2004 - December 2010
SUNOCO OIL COMPANY February 2003 - February 2004
Campbell Soup Company January 2002 - February 2003
MBNA AMERICA January 2000 - January 2002
MBNA AMERICA January 1999 - January 2000
Skills
Virtualization, VMware, Servers, Active Directory, Storage, Data Center, Disaster Recovery, Windows Server, Security, SAN, Cloud Computing, Troubleshooting, VPN, Hardware, IIS, NAS, VMware ESX, Enterprise Software, DHCP, Hyper-V, Integration, VMware Infrastructure, Networking, iSCSI, System Deployment, Windows, Microsoft Certified..., Linux, vSphere, Dell Computers, Operating Systems, Technical Support, Group Policy, VDI, EMC Storage, VCP, CompTIA, MCSA, Citrix, Cisco Technologies, Red Hat Linux, RHCE, Software Installation, Software Documentation, System Administration, RHCT, RHCSA, SRM, Veeam, BCFA
Education
Wilmington University 2012 — 2014
Master's Degree, Homeland Security Information Assurance
Delaware Technical and Community College-Stanton-Wilmington
Associate of Science (A.S.), Electronics Engineering
Delaware Technical and Community College-Stanton-Wilmington
Associates of Science, Electronics Engineering Process Instrumentation
WILMINGTON UNIVERSITY
Bachelors of Science, General Studies
Rateshop.com September 2013 - Present
[24]7 Inc. November 2006 - September 2013
[24]7 Inc. March 2004 - October 2006
MBNA America December 2002 - March 2004
MBNA America April 2000 - December 2002
MBNA Europe January 1998 - April 2000
MBNA America January 1997 - January 1998
MBNA America January 1993 - January 1997
MBNA America October 1989 - January 1993
Skills
Strategy, Business Development, Enterprise Software, Management, Analytics, Marketing, Sales, Mergers & Acquisitions, Advertising, Customer Retention, Executive Management, Customer Experience, Customer Service, Retail, Credit Cards, Due Diligence, BPO, Call Center, Portfolio Management, Vendor Management, New Business Development, Credit, Mergers, Account Management, Global Sourcing, Strategic Planning, CRM, Product Management
Education
University of Delaware - Lerner College of Business and Economics 1986 — 1990
Bachelor of Science, Economics
EMLYON Business School 1990 — 1990
International Business
Bank of America June 2013 - Present
American Express January 2010 - October 2012
Sallie Mae 2010 - 2012
Hudson Cook May 2006 - May 2009
MBNA America January 1994 - April 2006
MBNA / Bank of America January 1994 - April 2006
Maryland National Bank / MNC Financial / American Security Bank October 1977 - January 1994
Skills
Banking Law, Compliance, Litigation, Corporate Governance, Risk Management, Contract Negotiation, Due Diligence, Policy, Joint Ventures, Outsourcing, Governance, Legal Department..., Document Production and..., TILA, ECOA, Fair Lending, FCRA, UDAAP, E-SIGN, re-pricing, Portfolio Acquisition, Credit Advertising, Weblinking, Vendor Contracts, Telemarketing, Loan Origination, Instant Decisioning, Bank Charters, Bank Powers, Search Engine Marketing..., Credit, Portfolio Management, Strategic Negotiations, Credit Cards, Mergers & Acquisitions, Finance, Loans, Financial Regulation, Banking, Mortgage Lending, Financial Services, Securities, Licensing, Legal Issues, Management
Education
University of Baltimore School of Law 1982 — 1985
J.D., Law
Georgetown University - The McDonough School of Business 1973 — 1977
B.S.B.A., marketing
Chaminade 1969 — 1973
Diploma, NYS Regents Scholarship, College Preparatory H.S.
Integrity First Financial Group (IFFG) October 2013 - Present
Emery Federal Credit Union July 2012 - October 2013
West Town Savings Bank August 2010 - July 2012
Apex Lending / WestStar Mortgage October 2009 - August 2010
Universal Trust Mortgage October 2006 - August 2007
United Equity 2005 - 2007
MBNA America 1997 - 2005
Skills
Debt Settlement, Leadership, FHA, Mortgage Lending, Refinance, Mortgage Banking, USDA, VA loans, First Time Home Buyers, Reverse Mortgages, Residential Mortgages, Credit
Education
Frostburg State University 1992 — 1996
Delaware State Police October 2014 - Present
Delaware State Police January 2012 - October 2014
Hertrich's Capitol April 2008 - January 2012
MBNA America September 2003 - November 2004
Aeropostale August 2001 - September 2003
Skills
Customer Service, Microsoft Excel, Time Management, Customer Satisfaction, Payroll, Sales, Inventory Management, Forecasting, Accounting, Process Scheduler, Credit, Supervisory Skills, Microsoft Office, Event Management, PowerPoint, Sales Management, Microsoft Word, Public Speaking, Process Improvement, Team Building, Management
Education
Keller Graduate School of Management of DeVry University 2012 — 2015
Master of Business Administration (M.B.A.), Accounting
DeVry University 2010 — 2012
Bachelor's Degree, Technical Management
DeVry University 2009 — 2010
Associate of Applied Science degree, Accounting
Dover High School 1996 — 2000
High School Diploma
PricewaterhouseCoopers May 2005 - Present
Provantage, Inc. November 2004 - May 2005
Betrusted, Inc. January 2004 - November 2004
Provantage, Inc (formerly PRO Spectrum, LLC) December 2002 - January 2004
Instinet Corporation September 1999 - December 2002
MBNA America 1993 - 1997
Skills
Change Management, Risk Management, Mergers, Team Building, Risk, Business Intelligence, Operations, Strategy Development, Performance Management, Strategy, Business Planning, Business Analysis, Capital Markets, Governance, Financial Risk, Program Management, Mergers & Acquisitions, Process Improvement, Leadership, Management, Start-ups, Strategic Planning, Integration, Consulting, Business Process..., Analytics
Education
Duke University 2000 — 2000
Penn State University 1986 — 1990
BS
AstraZeneca November 2013 - Present
AstraZeneca Pharmaceuticals January 2010 - November 2013
AstraZeneca Pharmaceuticals January 2010 - June 2011
AstraZeneca Pharmaceutical July 2007 - January 2009
AstraZeneca October 2005 - June 2007
MBNA December 2002 - September 2005
MBNA America 2002 - 2005
DuPont June 1998 - July 2002
Skills
Sarbanes-Oxley Act, Finance, Auditing, Accounting, Management, Financial Reporting, Strategic Financial..., Financial Accounting, General Ledger, Business Objects, Pharmaceutical Industry, Process Improvement, Financial Analysis, Strategy, Leadership, Cross-functional Team..., Budgets, Internal Audit, Forecasting, Financial Modeling
Education
Drexel University 1996 — 1999
master, taxation, accounting, mis
Drexel University - College of Business and Administration 1996 — 1999
Master of Science (MS), Accounting and Computer Science
Drexel University - College of Business and Administration 1996 — 1999
Master of Science (MS), Taxation
National Chung Hsing University 1989 — 1992
Bachelor of Science (BS), Statistics
The HCI Group July 2012 - Present
Business Insights, Inc June 2006 - July 2012
BI June 2006 - July 2012
MBNA America April 1988 - March 2005
Mellon Bank June 1983 - April 1988
Skills
Project Management, Strategic Planning, Process Improvement, Management Consulting, Information Technology, Business Analysis, Operations Management, Business Planning, Cross-functional Team..., EHR, Management, Business Strategy, Change Management, Integration, Leadership, Training
Education
Drexel University - LeBow College of Business 1981 — 1982
MBA, Management Information Systems
University of Delaware 1977 — 1981
BSBA, Operations Management
West Chester University of Pennsylvania
MA Coursework, Psychology
Artesian Resources Corporation May 2012 - Present
Artesian Water Company December 2006 - May 2012
Christina School District July 2005 - December 2006
MBNA Technology, Inc January 2004 - March 2005
MBNA Technology, Inc February 2002 - January 2004
MBNA Technology, Inc May 2001 - February 2002
MBNA America June 2000 - May 2001
Education
Delaware State University
Bachelor of Science, Computer Science
University of Delaware - Lerner College of Business and Economics
MBA, Business Administration
University of Delaware - Lerner College of Business and Economics
MS, Information Systems & Technology Management
Bank of America December 2012 - Present
Bank of America December 2011 - November 2012
Bank of America November 2010 - December 2011
Bank of America October 2009 - November 2010
Bank of America March 2007 - September 2010
Bank of America January 2006 - March 2007
mbna October 2005 - April 2006
MBNA America June 1997 - December 2005
Providian Insurance Company June 1989 - June 1997
Providian Insurance Company 1989 - 1997
Skills
Credit Cards, Management, CRM, Project Management, Banking, Loans, Budgets, Marketing, Coaching, Risk Management, Call Center, Process Improvement, Customer Acquisition, Change Management, Customer Service, Team Leadership, Analysis, Project Planning, Insurance, Team Management, Team Building, Relationship Management, Financial Analysis, Vendor Management, Product Management, Financial Risk, Credit Risk, Cross Selling, Financial Services, Underwriting, Business Development, New Business Development, Business Process..., Cross-functional Team..., Microsoft Excel, Product Development, Leadership Development, Loyalty Programs, Business Analysis, Call Centers, Event Management
Education
Eastern University 1998 — 1999
Maryville University of Saint Louis 1985 — 1987
Bank of America Merrill Lynch 2009 - Present
Merrill Lynch September 2007 - June 2009
Thomson Financial September 2006 - August 2007
MBNA America June 2005 - August 2005
Farrell, Marsh & Co January 2005 - March 2005
Skills
Capital Markets, Investment Banking, Fixed Income, Financial Analysis, Valuation, Bloomberg
Education
Dartmouth College 2002 — 2006
TravelClick August 2015 - Present
Dun & Bradstreet April 2010 - August 2015
D&B 2005 - August 2015
Dun & Bradstreet 2005 - September 2008
MBNA July 1995 - January 2005
MBNA America 1995 - 2005
MBNA 1995 - 2005
Wilmington Trust 1991 - 1995
Skills
Leadership, Management, Salesforce.com, Analytics, Solution Selling, CRM, Customer Acquisition, Account Management, SaaS, Vendor Management, Lead Generation, Strategic Partnerships, Business Development, Enterprise Software, Business Intelligence, Call Centers, Risk Management, Sales Process, Credit, Team Leadership, Strategy, Customer Retention, Executive Management, Customer Experience, Product Management, Sales Operations, Selling, Business Analysis
Education
Fairfield University 1987 — 1991
Salesianum 1983 — 1987
Scio Strategy 2006 - Present
West End Financial Advisors 2005 - 2006
MBNA America 2002 - 2005
JP Morgan Chase 1999 - 2002
WL Gore and Associates 1993 - 1999
Skills
SAS, Data Analysis, Credit Cards, Data Management, Analytics, Data Warehousing, Business Intelligence, Data Mining, Program Management, Business Analysis, ETL, Business Strategy
Education
University of Delaware 1989 — 1994
BS, Mechanical Engineering
Drexel University 1988 — 1989
Mechanical Engineering
brandywine high school 1983 — 1988
High School
Tower Hill School 1978 — 1983
High School
YWCA of Metropolitan Dallas April 2014 - July 2015
Bryan's House March 2008 - April 2014
Bank of America 2006 - February 2007
MBNA America 2003 - 2006
MBNA 1999 - 2006
MBNA 1990 - 1999
MBNA Technology 1992 - 1994
Skills
Leadership, Management, Fundraising, Process Improvement, Analysis, Project Management, Marketing, Customer Service, Public Relations, Non-profits, Databases, Project Planning, Event planning and..., Development, Mentoring, Auditing, Relationship Building, Negotiation, Communication, Analysis and Reporting, Documentation
Education
Dallas Baptist University 1998 — 2003
BA, Management
JP Morgan Chase & Co. January 2007 - Present
JPMorgan Chase & Co. August 2005 - August 2007
MBNA America January 2000 - January 2005
MBNA January 1999 - January 2000
MBNA January 1998 - January 1999
MBNA 1997 - 1998
Education
Drexel University 2008 — 2011
MBA, Global Management
Georgetown University - The McDonough School of Business 1993 — 1997
BS, Finance, Economics
Mount Saint Michael Academy High School 1989 — 1993
driversselect July 2007 - August 2007
MBNA America December 1999 - April 2006
Santa Fe Tool & Supply October 1985 - May 1989
Education
Georgia State University 1990 — 1994
AA, Business Administration
Capital One April 2007 - Present
Capital One Services, Inc. 2007 - Present
Bank of America January 2006 - February 2007
MBNA America 2003 - 2006
MBNA 2003 - 2006
Education
Drexel University 1974 — 1977
MBS, Finance
Villanova University 1971 — 1973
McKesson May 2007 - Present
McKesson Provider Technologies May 2004 - May 2007
McKesson Provider Technologies January 1999 - May 2004
MBNA America 1994 - 1998
Skills
Talent Acquisition, Human Resources, Management, Applicant Tracking..., Onboarding, Interviews, Recruiting, Program Management, College Recruiting, Personnel Management, Internet Recruiting, Healthcare, Benefits Administration, Temporary Placement, Hiring, Employee Relations, Talent Management, Workforce Planning, Process Improvement, Healthcare Information...
Education
Dominican College of Blauvelt 1985 — 1990
Bachelors, Human Resource Management
Bank of America September 2013 - Present
Bank of America August 2010 - Present
Bank of America January 2010 - September 2010
Bank of America January 2006 - May 2010
MBNA America 1995 - 2006
Tata Consultancy Services 1991 - 1994
Air India 1988 - 1991
Skills
Enterprise Architecture, SDLC, Integration, Business Analysis, Vendor Management, Software Project..., Software Development, Shared Services, Common Frameworks, Content Management, Information Technology..., Global Cross-Functional..., Large Scale System..., PaaS, DevOps, Lean Software..., Service Oriented..., Omni channel Strategy
Education
Delhi University
MS, Operations Research
University of Delaware - Lerner College of Business and Economics
MBA
University of Delhi
BS, Mathematics
Bank of America January 2006 - Present
MBNA America 1991 - 2006
Education
Dickinson College 1987 — 1991
Stroudsburg High School
Carley Corporation December 2010 - Present
Teranex June 2005 - December 2010
Silicon Optix - Teranex Business Unit February 2001 - May 2005
MBNA America 1997 - 2000
Skills
Inventory Management, Integration, IT Management, Strategic Planning, Business Development, Network Design, DIACAP, Learning Management..., SCORM, SAN, VMware, Linux, Microsoft Exchange, Microsoft SQL Server, Lync, Autodesk Software, Adobe Creative Suite, Telecommunications, VoIP, Juniper, Brocade, Cisco Technologies, Defense Contracting, Instructor-led Training, Interactive Media, WAN, Management, Program Management, Security, Operations Management, CRM, Training, Networking, Information Technology, Project Management
Education
Rollins College 2003 — 2005
MA, Corporate Communication and Technology
Florida State University 1993 — 1997
BA, English, Business
Veritas Technologies Corporation April 2015 - Present
Symantec July 2013 - Present
Symantec April 2008 - June 2013
Federal Reserve Information Technology 2007 - April 2008
raghauler, inc May 2007 - May 2007
Dataline Inc. April 2004 - September 2005
Capital One September 2000 - January 2004
Capital One Financial 2000 - 2004
MBNA America 1994 - 1999
MBNA 1994 - 1999
Skills
Storage, Enterprise Architecture, Pre-sales, Cluster, Veritas Cluster Server, High Availability, IT Strategy, Disaster Recovery, Veritas Storage..., VMware, Enterprise Software, Business Continuity, HP, SAN, Unix, Virtualization, Data Center
Education
Temple University 1986 — 1990
Drexel University 1983 — 1986
Father Judge High School 1979 — 1983
MasterCard August 2012 - Present
Octagon April 2012 - August 2012
Bank of America 2008 - July 2012
Bank of America 2005 - 2008
MBNA Europe 2004 - 2005
MBNA Europe 2003 - 2005
MBNA America 2001 - 2003
MBNA America 2000 - 2001
Skills
Strategy, Marketing Strategy, Marketing, Leadership, Cross-functional Team..., Credit Cards, Relationship Management, Strategic Planning, Program Management, Banking, Business Strategy, Management
Education
George Mason University 1995 — 1999
BA, Sociology, Anthropology
Northern Arizona University 1994 — 1995
Kellogg Company March 2007 - Present
Bank of America May 2006 - March 2007
MBNA America April 2004 - October 2005
Rohm and Haas December 2002 - April 2004
Merck January 2001 - December 2002
Rohm and Haas April 1988 - January 2001
3M January 1986 - April 1988
University of Georgia April 1977 - January 1984
U.C. Davis 1972 - 1977
Skills
Data Mining and..., Multivariate..., DOE, Optimal Design,..., Linear and nonlinear..., Time Series and..., Robust modeling and..., Programming and..., Monte Carlo Simulation..., Simulation of..., Generalized linear..., R, SAS, Crystal Ball,..., Data Analysis, Statistics, GMP, Data Mining
Education
Georgia Institute of Technology 1984 — 1985
Master of Science, Statistics
University of California, Davis 1972 — 1977
PhD, Zoology
Discover Financial Services February 2004 - Present
Morgan Stanley February 2001 - January 2004
MBNA America 1994 - 1998
Booz Allen Hamilton 1991 - 1994
Office of Management and Budget September 1990 - June 1991
Merrill Lynch 1986 - 1988
Education
The Tuck School of Business at Dartmouth 1988 — 1990
MBA
Georgetown University 1982 — 1986
Elavon, Inc. February 2002 - Present
Providian Financial October 1999 - January 2002
NPC 1998 - 1999
NPC 1998 - 1999
MBNA America 1992 - 1999
First USA 1990 - 1992
First National Bank of Kansas City 1978 - 1984
Education
Georgia State University 1972 — 1975
TD October 2014 - Present
Ditech Mortgage Corp (formerly part of GMAC/ResCap) June 2011 - October 2014
Sallie Mae March 2009 - June 2011
Popular Financial Holdings, Inc. March 2002 - January 2009
MBNA America 2001 - 2002
Federal Reserve Bank of Philadelphia 1999 - 2001
Skills
Loans, Finance, Banking, Litigation, Financial Services, Process Improvement, Management, Commercial Litigation, Consumer Lending, Auditing, Due Diligence, Mergers & Acquisitions, Risk Management, Securities, Mortgage Lending, Corporate Governance, Real Estate, Credit, Corporate Law
Education
Widener University School of Law 2001 — 2005
Doctor of Law (J.D.), Law
Drexel University 1996 — 1999
Bachelor of Science (BS), Finance and Economics
US Bank January 2006 - Present
Elavon (Formerly NOVA Information Systems) January 2006 - Present
MBNA June 1995 - June 2005
MBNA America 1995 - 2005
Skills
Credit Cards, Credit, Banking, Relationship Management, Portfolio Management, Financial Services, Payments, Credit Analysis, Credit Risk, Cross Selling
Education
Georgetown University 1992 — 1996
Georgetown University March 2007 - Present
Bank of America January 2006 - September 2006
MBNA America Bank January 1991 - September 2006
MBNA 1991 - 2006
MBNA America 1991 - 2006
Skills
Financial Services, Portfolio Management, Banking, Credit, Strategic Planning
Education
Georgetown University 1971 — 1975
Morris Visitor Publications November 2009 - Present
ThomasNet June 2009 - October 2010
CTM Media Group February 2004 - June 2009
Philadelphia Weekly 2002 - 2004
School District of Philadelphia 1999 - 2002
MBNA America 1996 - 1999
Education
Drexel University 1998 — 2000
BS, Education
Sovereign Bank May 2006 - Present
MBNA America January 1997 - May 2005
Skills
New Business Development, Valuation, Account Management, Marketing, Portfolio Management, Sales, Negotiation, Banking, Loans, Program Management, Business Development, Relationship Management, Finance, Asset Based Lending, Credit
Education
U.S. Army Multi Engine Fixed Wing Qualification Course 2006 — 2006
U. S.Army Warrant Officer Senior Staff Course 2005 — 2005
Embry-Riddle Aeronautical University 1976 — 1979
Alliance Data November 2011 - Present
Travelex September 2009 - May 2011
Patria Services Corporation March 2008 - September 2009
Vertical Lend April 2006 - December 2007
MBNA January 2004 - April 2005
MBNA America 1985 - 2005
MBNA America Bank, N.A. 1984 - 2005
MBNA November 1999 - December 2003
MBNA August 1997 - October 1999
MBNA July 1994 - July 1997
Skills
Strategic Planning, Product Development, Direct Marketing, Loyalty Marketing, Banking, Cards, Credit Cards, Portfolio Management, Strategic Partnerships, New Business Development, Payments, Business Development, Integrated Marketing, Financial Services, Risk Management, CRM, Management, Finance, Segmentation, Product Marketing
Education
Georgetown University 1982 — 1985
BA, Honors English, Economics
UVA McIntire School
Graduate, Retail Banking
Barclaycard August 2012 - Present
Barclaycard September 2008 - August 2012
CitiFinancial August 2007 - September 2008
Bank of America January 2005 - August 2007
MBNA March 2000 - January 2005
MBNA America June 1998 - March 2000
MBNA America 1996 - 1998
MBNA America 1992 - 1996
MBNA America 1991 - 1992
MBNA America 1990 - 1991
Skills
Credit Cards, Banking, Process Improvement, Governance, Project Management, Management, Commercial Banking, Business Process..., Internal Controls, Internal Audit, Financial Services, Auditing, Risk Management, Portfolio Management, Vendor Management, Operational Risk, Financial Risk, Business Analysis, Operational Risk..., Relationship Management, Retail Banking, People Management, Compliance, Audit, Marketing, Payments, Credit Risk, Finance, Financial Analysis, Accounting, Leadership, Enterprise Risk..., User Acceptance Testing
Education
Goldey Beacom College 2000 — 2004
Bachelor's of Science, Accounting
Delaware Technical and Community College-Stanton-Wilmington
Associate of Science (A.S.), Accounting
US Department of Homeland Security October 2012 - Present
Sentinel Transportation July 2006 - October 2012
2006 - 2006Intercontinental Capital Group March 2006 - July 2006
MBNA America January 1999 - January 2006
InterContinental Capital Group 2006 - 2006
InterContinental Capital Group 2006 - 2006
United States Marine Corps January 2005 - November 2005
United States Marine Corps January 2003 - October 2003
United States Marine Corps June 1998 - April 1999
United States Marine Corps December 1996 - May 1998
Skills
Information Security, Troubleshooting, Active DoD Secret..., Security Clearance, Physical Security, Military Experience, Information Assurance, Intelligence Analysis, Military, Military Operations, COMSEC, Security, DoD, Command, Operational Planning, Top Secret, Network+, Security Management, Active Directory, System Administration, Project Planning, Leadership
Education
Drexel University 2011 — 2013
MSIS, Information Systems, 3.6
University of Phoenix 2009 — 2010
BSIT\ISS, Information System Security
University of Phoenix 2007 — 2009
AAIT/VC, Information Technology Visual Communication
Computer Training 2002 — 2002
MCP, MCSA, MCSE, MCDBA
Chubb Institute 2001 — 2002
Network Engineering
MBNA 1999 - 2004
MBNA America 1999 - 2004
MBNA 1999 - 2004
PPL 1998 - 1999
Education
Reading Area Community College 2009 — 2012
R.N. BSN, Nursing
University of Phoenix 2000 — 2001
MCSE, Computer Technology
Chubb Institute 1997 — 1999
Diploma, Computer Programming
Delaware County Community College 1996 — 1998
General Studies
Padua Academy 1993 — 1996
Diploma, High School
Interval International July 2008 - Present
Bayview Financial June 2004 - April 2008
MBNA America January 1999 - January 2004
Education
Florida International University 2002 — 2004
Associate
Galderma Laboratories January 2009 - Present
CollaGenex Pharmaceuticals January 2006 - July 2008
Pfizer May 2004 - August 2005
Biovail Pharmaceuticals March 2002 - May 2004
Innovex Pharmaceuticals March 2001 - March 2002
MBNA America June 1999 - March 2001
Education
Frostburg State University
Bachelor of Psychology
People's United Bank July 2015 - Present
RBS Citizens Financial Group July 2013 - July 2015
CRK Custom Cabinetry LLC May 2005 - June 2011
MBNA America March 1988 - May 2005
Skills
Budgets, Program Management, Direct Marketing, Marketing, Credit Cards, Vendor Management, Leadership, Portfolio Management, CRM, Strategy, Management, Access, Financial Services, Customer Satisfaction, Call Centers, Analysis, Account Management, Banking, Relationship Management, Risk Management, Executive Management, Start-ups, Analytics, Process Improvement, Finance, Credit, Loans, Consumer Lending, Financial Risk, Payments, Credit Risk, Retail Banking, Mortgage Lending
Education
Goldey Beacom College 1986 — 1987
Associate of Science (A.S.), Business Administration and Management, General
AirClic November 2007 - Present
MBNA (Now Bank of America) 1988 - 1998
MBNA America 1988 - 1997
Education
Dickinson College 1982 — 1986
BS, Computer Science
Bank of America September 2010 - Present
Bank of America March 1994 - September 2010
MBNA America 1993 - 2006
Education
University of Delaware - Lerner College of Business and Economics 2006 — 2009
MBA, International Business
University of Pune 1988 — 1990
MS, Computer Science
Delhi University 1985 — 1988
BSc, Computer Science
JPMorgan Chase & Co. May 2014 - Present
JPMorgan Chase November 2010 - April 2014
JPMorgan Chase February 2008 - November 2010
GB at Your Service 2006 - 2008
MBNA America 2005 - 2006
MBNA 2003 - 2005
Skills
Credit Cards, Relationship Management, Credit, Financial Services, Banking, Portfolio Management, Loans, Risk Management, Analytics, Strategic Planning, Underwriting, Vendor Management, Direct Marketing, Customer Acquisition, Marketing, Marketing Strategy, Credit Analysis
Education
Denison University 1989 — 2003
BA, History
Barclaycard November 2013 - Present
Barclaycard November 2012 - Present
Barclaycard 2011 - November 2012
Barclaycard May 2006 - October 2011
MBNA America 2000 - 2006
Skills
Risk Management, Operational Risk..., Credit Risk, Credit Analysis, Consumer Lending, Credit Cards, Credit Card Analytics, AML, Credit, SAS, Mergers & Acquisitions, Loans, Relationship Management, Analytics, Strategy, Financial Services, Mergers, Governance, Underwriting
Education
Georgetown University 1992 — 1996
BA, American Studies
HMS Employer Solutions May 2008 - May 2014
SoundAround Audio Recordings January 2003 - May 2008
Sprint PCS (Marietta, GA) & Alamosa PCS, a Sprint PCS Affiliate (Augusta, GA) September 2004 - October 2006
MBNA America October 2003 - July 2004
Skills
Telecommunications, Quality Center
Education
Georgia Southern University 1998 — 2003
Bachelor of Science, Communication Arts; Broadcasting
Harrison High School 1997 — 1998
Bank of America September 2010 - Present
Bank of America August 2008 - September 2010
Bank of America 2005 - 2008
MBNA America 2001 - 2006
Skills
Credit Cards, Banking, Portfolio Management, Credit, Risk Management, Financial Risk, Management, Process Improvement, Leadership, Vendor Management, Change Management, SDLC, Business Analysis, Business Intelligence, Integration, Analysis, Operational Risk..., Project Portfolio..., PMO, Financial Services, Governance, Business Process..., Software Development, Enterprise Risk..., Operational Risk, IT Strategy, Relationship Management, Executive Management, Retail Banking, Outsourcing, Loans, Business Continuity, Business Process, Payments, Finance, Mortgage Banking, Business Requirements, Credit Analysis, COBIT, Loss Mitigation
Education
Dallas Baptist University 1997 — 2007
Bachelor's Degree, Business Studies
Vanguard Cleaning Systems July 2005 - Present
MBNA June 1987 - March 2005
MBNA America 1987 - 2005
Skills
Contract Negotiation, New Business Development, Team Building, Training, Credit Cards, Banking, Strategic Planning, Operations Management, Negotiation, Strategy, Project Management, Program Management, B2B, Small Business, Franchising, Account Management, Management, Start-ups, Leadership, Sales Management, Coaching, Risk Management, Business Development, Budgets
Education
Drexel University - LeBow College of Business 1982 — 1987
Business Administration
Drexel University - LeBow College of Business 1982 — 1986
BS, Accounting
Citigroup June 1999 - Present
MBNA America January 1992 - June 1999
Skills
Program Management, Private Label, Marketing Management, Marketing Strategy, Relationship Management, Credit Card Fraud, Financial Analysis
Education
Delaware Technical and Community College-Stanton-Wilmington 1981 — 1985
Bachelor's Degree, Business Administration and Management, General
Goldy Beacom Business College 1979 — 1981
Legal Assistant/Paralegal
Republic National Distributing Company August 2015 - Present
Amazon March 2015 - August 2015
Amazon August 2014 - March 2015
Corinthian Colleges, Inc. December 2012 - September 2013
Corinthian Colleges Inc. December 2010 - December 2012
Corinthian Colleges, Inc. July 2010 - December 2010
Cecil County Sheriff's Office March 2006 - July 2010
J & L Automotive, LLC. January 2000 - January 2010
Maryland Transportation Authority Police Department September 2003 - February 2006
MBNA America October 2000 - August 2003
Skills
Management, Resume Writing, Software Installation, Call Centers, Leadership Development, Leadership, Staff Development, Coaching, Process Improvement, Strategic Planning, Customer Service, Risk Management, Customer Retention, Sales, Sales Management, Team Building, CampusVue, Distance Learning, CRM, E-Learning, Policy, Analysis, PeopleSoft, Operations Management, Customer Satisfaction, Collections, Loss Prevention, Fraud Detection, Mortgage Lending, Credit Analysis, Credit Risk, Budgets, Insurance, Enrollment Management, Employee Training, Cross Functional Team..., Admissions, Training
Education
Frostburg State University 1992 — 1996
Bachelor of Science Degree, Business Administration; Management/Marketing
Tyco August 2015 - Present
Palm Beach County School District August 2010 - July 2015
Office Depot May 2007 - August 2010
Office Depot March 2005 - May 2007
Office Depot December 2003 - March 2005
Office Depot May 2003 - December 2003
Office Depot May 2002 - May 2003
Office Depot March 2002 - May 2002
National Car Rental June 2000 - March 2002
MBNA America April 1997 - December 1999
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Leadership, Training, Behavior Management, Operations Management, Accounts Receivable, Customer Implementation, Financial Analysis
Education
Florida Atlantic University 2011 — 2013
Applied Behavior Analysis, 4.0
Florida Atlantic University - College of Business 2002 — 2004
Master of Business Administration (M.B.A.), Finance, Operations Management, 3.77
Florida Atlantic University - College of Business 1995 — 1999
Bachelor's of Science, Finance
Bank of America Merrill Lynch July 2015 - Present
Bank of America March 2015 - July 2015
Bank of America March 2014 - March 2015
Cash Cure LLC May 2012 - November 2013
Delaware Cleaning Company October 2006 - May 2012
Discover Card Service January 2006 - November 2006
MBNA America November 1997 - January 2006
Skills
Training, Management, SQL, HTML, Customer Service, Strategic Planning, Network Security, Leadership, Credit, Negotiation, Insurance, Call Centers, Access, System Administration, Project Management, Data Analysis, Credit Cards, Business Analysis, Process Improvement, Community Outreach, Nonprofits, Public Speaking, Team Building
Education
Goldey Beacom College 2001 — 2003
M.B.A, Information Technology
Lock Haven University of Pennsylvania 1985 — 1989
B.S, Management Science
The Eye Center August 2010 - August 2012
Walt Disney World EPCOT Mousegear, Animal Kingdom attractions January 2010 - July 2010
McRory, Attorney at Law November 2006 - March 2007
McRory, Attorney at Law November 2006 - March 2007
Goldsborough Design Build November 2004 - November 2006
Wal-Mart Distribution Center February 2002 - November 2004
MBNA America October 1999 - February 2002
Skills
Customer Service, Accounts Receivable, Accounts Payable, Hiring, Outlook, Medical Billing, Management, Interviews, Payroll
Education
Fortis College 2008 — 2010
Associates of Applied Science Degree, Medical Billing and Coding
Fortis College 2008 — 2010
Associate's degree, Medical Insurance Specialist/Medical Biller
PHS
UnitedHealth Group July 2015 - Present
Independent Contractor October 2010 - Present
Genesis HealthCare June 2014 - June 2015
Correct care solutions May 2011 - June 2014
Universal healthcare services December 2010 - September 2011
State of Delaware June 2005 - May 2011
State of Delaware June 2005 - December 2010
MBNA AMERICA October 2002 - June 2005
Skills
Nursing, Forensic Nursing, Psychiatric care, BLS, Community Outreach, Critical Thinking, EMR, HIPAA, Healthcare Information..., Healthcare Management, Home Care, Medication..., Nonprofits, Patient Safety, PowerPoint, Program Development, Psychotherapy, Supervisory Skills, System Administration, Treatment, IV, Vital Signs, Conflict Resolution, Psychology
Education
DELAWARE SKILLS CENTER 2008 — 2009
Certificate, LPN
Delaware State University 1994 — 1997
Nursing
THOMAS MCKEAN HIGH SCHOOL 1990 — 1994
Diploma, General
DELAWARE TECHNICAL COMMUNITY COLLEGE
Nursing
Lowe's Home Improvement February 2011 - Present
Amazon.com October 2010 - December 2010
First Union National Bank February 2002 - May 2003
MBNA America May 2001 - December 2001
First Union National Bank June 1998 - May 2001
First Union National Bank May 1993 - May 1998
American Eagle Outfitters February 1988 - May 1993
Skills
Management, Retail, Merchandising, Leadership, Banking, Sales, Credit Cards, Customer Service, Call Centers, Customer Satisfaction, Teamwork, Microsoft Word, Television Studio...
Education
Delaware Technical and Community College-Stanton-Wilmington 2009 — 2009
Computer Software
University of Delaware 2003 — 2008
Health, History
Lynchburg College 1984 — 1987
B.A., Communications
Wesley College 1982 — 1984
A.A., Communications
Douglass Community Center September 2013 - Present
Chevy Chase Bank January 2004 - June 2006
MBNA America 1997 - 2003
Skills
Microsoft Word, PowerPoint, Leadership, Customer Service, Outlook, Public Speaking, Event Planning
Education
Florida State University 1989 — 1993
Bachelor of Science (BS), Fashion Merchandising
Rodan + Fields Dermatologists January 2012 - Present
System 1 Search February 2011 - October 2011
Cirrus Financial April 2005 - July 2006
Visa USA August 1999 - June 2003
MBNA America March 1988 - July 1999
Skills
Executive Management, New Business Development
Education
Golden Gate University 1996 — 1998
MBA, Business
Penn State University 1981 — 1985
B.S., Management Information Systems
SunTrust Bank July 2013 - Present
Chase Bank May 2011 - July 2013
Chase Bank December 2007 - April 2011
Bank of America January 2006 - April 2006
MBNA America December 1991 - December 2005
Atlantic Freight January 1984 - January 1990
Skills
Call Center, Team Building, Operations Management, Recruiting, Management, Loans, Banking, Credit, Strategic Planning, Insurance, Mortgage Lending, Consumer Lending, Business Development, Call Centers, Customer Satisfaction, Leadership, Marketing, Real Estate, Sales
Education
Georgia State University 1990 — 1994
Business Management
Alcon Laboratories, Inc. May 2003 - May 2006
MBNA America July 1996 - August 2001
Santa Rosa County Public Schools August 1995 - June 1996
The Limited September 1994 - June 1996
The Limited September 1994 - June 1996
Rodney K. Taylor, OD June 1995 - August 1995
Santa Rosa County Public Schools October 1994 - June 1995
Law Office of Teresa E. MacGillivray September 1992 - January 1994
Education
Texas Christian University 2010 — 2011
University of South Carolina-Columbia 1992 — 1994
MAT, Education K - 8
Frostburg State University 1987 — 1991
BS, Mass Communications
Yorkshire Advisory Group, LLC (Certified Women-Owned Business) 2008 - Present
Jeffrey Parker & Assoc. (Acquired by Ernst & Young) 2005 - 2008
MasterCard International 2003 - 2004
InterGen (A Shell/Bechtel Joint Venture) and PSEG 2001 - 2003
Enron Corporation 1998 - 2001
Internships 1996 - 1997
MBNA America 1989 - 1996
Skills
Languages: Fluent in..., Women’s Transportation..., Provided mentoring and...
Education
Georgetown University - The McDonough School of Business 1996 — 1998
Master of Business Administration (MBA), Finance and Business-Government Relations
Oxford University, Templeton and Christ Church Colleges 1997 — 1997
Graduate International Management Program
University of Delaware
Bachelor of Science (BS), Business Administration and Finance
Wilmington Job Corps Center December 2014 - Present
American Express July 2012 - Present
Bank of America June 2006 - November 2011
Bank of America June 2006 - June 2007
MBNA America June 2000 - June 2006
MBNA Ameria January 1998 - June 2000
MBNA America December 1984 - December 1997
Skills
Typing, Shorhand, Dictaphone, Customer Service, Microsoft Office..., Oracle, Concur, Travel, Telephone Skills
Education
Delaware Technical and Community College-Stanton-Wilmington 2005 — 2009
Diploma, Medical Transcription/Transcriptionist, 3.8
Mental Health America of York and Adams Counties 2006 - 2010
Pease-Sieber Eye Associates 2004 - 2005
MBNA America 1999 - 2003
Skills
CPT, Medical Billing, Customer Service, Medical Terminology, ICD-9, Outlook, Fax, Telephone Skills, Billing, Data Entry, Word, Scheduling, Microsoft Office, Excel, PowerPoint, Office Management, Typing
Education
YTI Career Institute-Mechanicsburg 2010 — 2011
Diploma, Medical Billing and Coding, 4.0
Elmira College 1993 — 1997
Bachelor of Science, Psychology & Human Services
TMW Systems November 2013 - Present
Clifton Steel Company October 2012 - April 2013
Bank of America January 2011 - October 2012
Bank of America January 2010 - January 2011
Bank of America November 2009 - January 2010
Bank of America October 2007 - November 2009
Bank of America July 2007 - October 2007
MBNA America June 2004 - July 2007
MBNA America February 2000 - June 2004
Skills
Credit Analysis, Regulatory Compliance, Risk Management and..., Customer Assistance and..., Customer Retention, Customer Relationship..., Peer Coaching, Coaching, Cash Flow, Financial Analysis, Risk Management, CRM, Finance, Loans, Credit Cards, Financial Risk, Management, Financial Services, Consumer Lending, Credit, Banking, Credit Risk, Customer Service, Sales, Process Improvement
Education
John Carroll University 1987 — 1990
Bachelor of Science (BSc), Psychology/Physical Education
Elizabethtown College 1985 — 1987
Psychology
CarMax August 2005 - Present
DebtServe April 2003 - August 2005
MBNA America April 2001 - April 2003
Skills
Forecasting, Negotiation, Customer Service, Sales, Income Statement, Contract Negotiation, Customer Satisfaction, Operations Management, Account Management, Team Building, Sales Management
Education
Florida Atlantic University 2000 — 2001
Tallahassee Community College 1998 — 2000
Bank of America March 2010 - Present
Bank of America March 2005 - March 2010
MBNA America June 2004 - March 2005
MBNA America October 2003 - June 2004
Skills
Credit Cards, Business Analysis, Data Analysis, Strategy Development, Pricing Strategy, Testing, Presentation Development, Data Mining, SAS, Microsoft Office
Education
Gettysburg College 1999 — 2003
Westside Family Healthcare, Inc April 2007 - Present
VWR International January 2006 - April 2007
MBNA America May 2005 - January 2006
MBNA America February 2004 - May 2005
Lehigh University Treasurer's Office December 2002 - December 2003
Skills
Quickbooks, Allscripts Ntierprise, Oracle Financial Suite, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Lotus Notes, Outlook, Budgets, Auditing, PowerPoint, QuickBooks
Education
Drexel University 2004 — 2007
Master of Public Health
Lehigh University
Bachelor of Science (B.S.), Accounting
Ursuline
Barclaycard December 2008 - Present
MBNA America November 1994 - Present
Skills
Management, Supply, Data Recovery
Education
Drexel University 1991 — 1994
Marketing, Banking and Financial Support Services
Rider University 1989 — 1991
Business
Vanguard December 2010 - Present
Vanguard May 2009 - December 2010
Vanguard May 2007 - May 2009
Vanguard July 2005 - May 2007
MBNA America September 2003 - March 2005
MBNA America February 2003 - September 2003
MBNA America March 2002 - February 2003
MBNA America December 1999 - February 2002
MBNA America February 1999 - December 1999
MBNA America July 1998 - February 1999
Skills
Leadership, Reporting & Analysis, Contact Center..., Customer Service, Project Management, Microsoft Excel, Cognos, Kanban, Scrum, PowerPoint, Performance Management
Education
University of Delaware 1997 — 2000
Master of Business Administration (M.B.A.), Finance, General
Franklin & Marshall College 1989 — 1993
Bachelor of Arts (B.A.), Economics