MBNA America Bank
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MBNA America Bank Employees
Texas Workforce Commission October 2007 - Present
MBNA America Bank March 1993 - June 2006
Skills
Workforce Development, Employee Relations, Performance Management, Customer Service, Policy, Workforce Planning, Recruiting, Talent Acquisition, Resume Writing, Staff Development, Program Management, Payroll, Management, Hiring, Team Building, Budgets, New Hire Orientations, Career Counseling, Interviews, Coaching, Case Managment, Time Management, Leadership Development, Employee Training, Organizational..., Public Speaking, Training, Conflict Resolution, Leadership, Human Resources
Education
Grambling State University 1987 — 1992
Yes, Graphic Arts / Advertising
Sue's Crew April 2013 - Present
Hockessin Athletic Center 2005 - 2012
Hockessin Athletic Center January 2005 - January 2010
MBNA America Bank January 1985 - January 1998
Skills
Personal Training, Weight Training, Fitness, Circuit Training, Weight Management, Fitness Training, Sports Nutrition, Functional Training, Strength Training, Operant Conditioning, Cardio, Weight, Group Training, Endurance, Kettlebells
Education
Goldey-Beacom College
Gas Natural Inc. August 2014 - Present
Associated Estates Realty Corp September 2013 - August 2014
Revenue Group September 2012 - August 2013
Alba Contractors Inc. April 2005 - September 2012
MBNA America Bank June 1995 - March 2005
Skills
Call Center, Onboarding, Program Management, Performance Management, Call Centers, Human Resources, Training, Leadership, Start-ups, Retail, Talent Acquisition, Leadership Development, Process Improvement, Employee Relations, Management, Organizational..., Employee Benefits, Deferred Compensation, Customer Service, Recruiting
Education
Kent State University 1989 — 1994
Lake Catholic 1985 — 1989
Acosta Sales & Marketing July 2013 - Present
Summit Marketing 2011 - 2013
Staples May 2006 - December 2010
MBNA America Bank February 2001 - May 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Social Media, Teamwork, Public Speaking, English, Sales, Customer Satisfaction
Education
NMCC 2011 — 2013
Computer Electronics, Computer Electronics
Northern Maine Community College 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Computer Electronics
Bank of America June 2014 - Present
Retro Fitness November 2010 - Present
JPMorgan Chase June 2011 - June 2014
Sallie Mae December 2009 - December 2010
Nehemiah Gateway December 2006 - April 2010
Bank of America 2007 - 2008
Bank of America 2005 - 2007
MBNA America Bank July 2001 - December 2004
Skills
Process Improvement, Management, Credit Cards, Banking, Credit, Analytics, Relationship Management, SAS, Financial Services, Vendor Management, Customer Service, Call Center, Risk Management, Business Analysis, Loans, Leadership, Finance, Customer Retention, Analysis, Project Management, Team Building, Marketing, Program Management, Call Centers
Education
University of Delaware 2003 — 2003
Leadership
Goldey Beacom College 2001 — 2003
MBA, Human Resources Management
Goldey-Beacom College 2001 — 2003
MBA, Marketing
University of Delaware - Lerner College of Business and Economics 1997 — 2001
Bachelor of Science, Business Administration Management Concentration
Doubletime Digital Inc. June 2011 - Present
ARC March 2010 - April 2011
Digiplot Inc. February 2008 - March 2010
Harbor Home Improvements January 2006 - January 2008
MBNA America Bank January 1998 - May 2004
Skills
Print Production..., Digital Printing, Purchasing, Inventory Management, Strategic Planning, Trend Analysis, New Business Development, Key Account Management, Contract Negotiation, Attention To Detail, Procedure Development, Process Improvement, Training & Development, Budget Management, Cost Reduction
Education
Florida Atlantic University
Bachelor of Science (B.S.), Business Management
Nova Southeastern University
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Bridgestone Retail Operations April 2014 - Present
Credit First National Association (CFNA is the Private Label Credit Card Division of Bridgestone) April 2013 - April 2014
Credit First National Association July 2010 - April 2013
Credit First National Association October 2008 - July 2010
Credit First National Association April 2005 - October 2008
MBNA America Bank September 2002 - April 2005
Northwestern Mutual March 2002 - September 2002
American Express Financial Advisors December 2001 - March 2002
Skills
Banking, Analytics, Financial Modeling, Financial Analysis, Risk Management, Credit, Credit Risk, Forecasting, Data Analysis, SAS, Strategic Planning, Process Improvement, Budgets, Data Mining, Business Strategy, Leadership, Management, Corporate Strategy..., Business Decision Making, Strategy, Marketing, Finance
Education
Weatherhead School of Management at Case Western Reserve University 2008 — 2010
MBA, Leadership and Organization Development
Ohio University 1998 — 2001
BBA, Finance & Management Information Systems (MIS)
Mitchell International August 2014 - Present
Mitchell International May 2011 - August 2014
Vaco Technology February 2011 - April 2011
HME February 2010 - August 2010
CardioDynamics International July 2008 - December 2009
Bayshore Technologies August 2006 - March 2008
Washington Mutual September 2005 - August 2006
MBNA America Bank November 2001 - July 2005
MBNA America Bank September 1998 - November 2001
Skills
Cross-functional Team..., Process Improvement, Project Management, Integration, SDLC, Management, Team Leadership, Leadership, Call Centers, Software Documentation, Medical Devices, Six Sigma, Visio, Analysis, Product Management, Data Analysis, Troubleshooting, Quality Assurance, Team Building, Strategic Planning, Program Management, Business Analysis, Business Process...
Education
John Carroll University 2003 — 2004
MBA, Business Administration
Kent State University 1999 — 2002
Bachelor of Business Administration, Management Information Systems
Blackbaud September 2010 - Present
HOSPICE OF HILO January 2005 - January 2010
MBNA AMERICA BANK 2002 - 2004
RNR Consulting 2002 - 2002
Accenture July 1999 - July 2001
DORVIN LEIS COMPANY 1999 - 1999
Wellspring Resources, LLC 1996 - 1998
Skills
Change Management, Non-profits, Business Process..., CRM, Management Consulting, Program Management, SaaS, Cross-functional Team..., Professional Services, Enterprise Software, Strategy, Fundraising, Leadership, Business Analysis, Business Development, Business Process, IT Strategy, Integration, Leadership Development, Management, Nonprofits, Organizational..., Process Improvement, Project Management, Software Implementation, Start-ups, Strategic Planning, Team Leadership, Training
Education
Weatherhead School of Management at Case Western Reserve University 2000 — 2002
MBA, Banking/Finance and Labor/HR
American University 1991 — 1995
Bachelor of Arts (B.A.), Political Science and Government
American University 1991 — 1995
Bachelor of Arts, Political Science
Cleveland Heights 1987 — 1991
SunTrust November 2014 - Present
Bank Of America Corporation December 2008 - September 2014
Bank Of America Corporation January 2008 - December 2008
Bank Of America Corporation June 2007 - January 2008
Bank Of America Corporation March 2005 - June 2007
MBNA America Bank March 2004 - March 2005
MBNA America Bank March 2004 - March 2005
Enterprise Rent-A-Car August 2001 - September 2003
Skills
Banking, Sales, Leadership, Coaching, Outlook, Retail, Microsoft Excel, PowerPoint, Six Sigma, Marketing, Microsoft Word, Market Planning, Pricing, B2B, Windows, Balance, Persuasion, Customer Service, Credit, CRM, Management, Risk Management, Sales Management, Strategic Planning, Team Building, Team Leadership, Portfolio Management, Retail Banking, Sales Process
Education
Morehouse College 1996 — 2001
B.A, Business Administration; Marketing
Ameritas August 2015 - Present
Sterling Health Services November 2013 - June 2015
MetLife June 2010 - November 2013
US Home Loan Advocates April 2009 - April 2010
Excel National Bank September 2007 - January 2009
Interbay Funding September 2003 - September 2007
Interbay Funding May 2005 - May 2006
MBNA America Bank August 1999 - August 2003
Skills
Insurance, Employee Benefits, Mortgage, Brokers, Sales Management, Loans, Life Insurance, New Business Development, Sales, Disability Insurance, Credit, Business Development, Real Estate, Cold Calling, Financial Analysis, Commercial Lending, Direct Sales, Risk Management, Training, Customer Service, Mortgage Banking, Commercial Mortgages, Loan Origination, Mortgage Lending, Account Management, Relationship Management, Banking, Underwriting, Leadership, Health Insurance
Education
Loyola Marymount University, College of Business Administration 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
Penn State University 1995 — 1999
B.A., History
Kforce - Ocwen Financial Corporation April 2015 - Present
Cortiva Institute (Stein Education Management Group) March 2015 - Present
InnerSource Wellness Center LLC May 2014 - Present
CIGNA Healthcare April 2013 - March 2014
CIGNA Healthcare December 2009 - April 2013
Goldey Beacom College August 2009 - April 2013
Wilmington University January 2002 - April 2013
InnerSource Consulting Group LLC January 2009 - January 2010
Bank of America, MBNA 2006 - 2009
MBNA America Bank February 1993 - January 2006
Skills
Vendor Management, Cross-functional Team..., Program Management, Process Improvement, Risk Management, Operations Management, Contract Negotiation, Leadership, Sourcing, Strategic Planning, Mergers & Acquisitions, Team Building, Change Management, Project Management, Analysis, Problem Solving, Project Planning, Performance Management, Supply Chain Management, Procurement, Supply Management, Team Management, Outsourcing, Contract Management, Strategic Sourcing, Human Resources, Process Engineering, Customer Service, Resource Management, Budgets, Project Portfolio..., Vendor Relations, Contract Negotiations, Supplier Management, Cost Reduction, BPO, Planning, Strategic Negotiations, Wellnes, Energy Healing, Vibrational Healing, Reiki, Spirituality, holistic health
Education
Wilmington University 1997 — 2002
Doctor of Education (EdD), Education Innovation and Leadership
Wilmington University 1993 — 1997
Master of Business Administration (M.B.A.), Business Administration
Goldey-Beacom College 1980 — 1984
BS, Accounting/Computer Science
Cortiva Institute-Pennsylvania School of Muscle Therapy
Licensed Massage Therapist (LMT) DE, PA
Emerson Theological Institute
Attending, Practitioners License
Open for new opportunities 2014 - Present
JPMorgan Chase 2008 - 2014
JPMorgan Chase (Bank One) 2001 - 2008
Chase (First USA Bank) 1999 - 2001
Chase (First USA Bank) 1998 - 1999
MBNA America Bank 1992 - 1998
Cecil County Board of Education 1991 - 1992
Craftique, Inc. 1987 - 1992
MW Associates 1985 - 1992
Skills
Call Centers, Banking, Credit, Vendor Management, Relationship Management, Risk Management, Process Improvement, Financial Services, Sales Process, Sales Coaching, Process Analysis, Customer Service, Intercultural..., Communication, Motivational Speaking, Sales Training, Customer Experience, Change Management, Employee Engagement, Employee Recognition, Customer Satisfaction, Selling Skills, Business Coaching, Oral & Written..., Management
Education
Pace University
City University of New York-Hunter College
Heartland Payment Systems July 2015 - Present
YP December 2006 - November 2013
AT&T December 2003 - December 2006
AXA Advisors January 2003 - December 2003
MBNA America Bank January 2002 - December 2002
MBNA America Bank January 2000 - December 2002
MBNA America Bank January 1998 - December 2000
MBNA America Bank January 1997 - December 1998
Skills
Call Centers, Leadership, New Business Development, Advertising, Sales, Marketing, Social Media Marketing, Advertising Sales, Marketing Strategy, New Leads, Lead Generation, Mobile Marketing, Mobile Advertising, Direct Sales, Direct Mail, SEM, SEO, Online Advertising, Search Advertising, Salesforce.com, Sales Presentations, Sales Operations, Finacial Management, Interactive Advertising, Digital Marketing, Digital Media, Digital Strategy, Account Management, Key Account Development, Key Account Management, Cold Calling, B2B, B2B Marketing, B2B Marketing Strategy, Small Business Marketing, Small Business Online..., Major Accounts, Managing Large Budgets, Large Budget Management, Product Marketing, Direct Marketing, New Media, Increase Productivity, Energy, Driving Efficiency, Selling, Solution Selling, Selling Businesses, Strategic Selling
Education
Florida Atlantic University 1998 — 2002
B.A., Finance & Management
Florida Atlantic University
Bachelor's degree, Business Administration and Management, General
Self Employed Sr. Software Engineer March 2006 - Present
Administaff March 2006 - December 2006
MBNA America Bank 2000 - 2005
EMC Mortgage Corp. 1999 - 2000
Certified Systems Inc. 1998 - 1999
Skills
Instructional Design, Project Management, Technical Writing, Software Documentation, Visio, Testing, Integration, Process Improvement, Training, Analysis, E-Learning, Cross-functional Team..., Management, Technical Training, SharePoint, Start-ups, Program Management, Vendor Management, Leadership, Change Management, Team Leadership, CRM, Outsourcing, SDLC
Education
The Criswell College 2003 — 2005
Christian Studies
Prairie View A&M University 1990 — 1995
Electrical Engineering
VALIC June 2015 - Present
The Prudential Insurance Company of America May 2013 - June 2015
Payent Alliance International 2012 - 2013
National Federation of Independent Business (NFIB) September 2003 - June 2012
MBNA America Bank April 1997 - April 2003
Education
Florda Atlantic University 1999 — 2001
Bachelor's Degree, Accounting
Marquette University 1988 — 1992
Bachelor of Arts (B.A.), History
Self-employed May 2013 - Present
MBNA America Bank August 1997 - April 2006
Arthur Andersen September 1994 - August 1997
Skills
Blogging, Freelance Writing, Real Estate Investor, Property Management, Compensation & Benefits..., Financial Analysis, Business Analysis, Social Media, Social Media Marketing
Education
Villanova University 1998 — 2001
Master of Business Administration (MBA), Finance
La Salle University 1990 — 1994
Bachelor's degree, Accounting and English
Barclays August 2014 - Present
Achieving Agility July 2012 - Present
ION Trading January 2013 - July 2014
Sungard Systems March 2006 - July 2012
MBNA America Bank March 2005 - March 2006
FNX Limited July 2001 - March 2005
Skills
Software Project..., Agile Methodologies, Scrum, Agile Project Management, Systems Analysis, Business Process..., Leadership, Kanban, Capital Markets, Program Management, Enterprise Software, ALM, Agile Testing, Back Office, Dodd-Frank, SDLC, Visio, Business Analysis, Derivatives, FX Options, Quality Assurance, SWIFT messaging, SQL, XML, Business Systems..., STP, Large Systems..., Software Quality..., FpML, ISDA, SOAP, Requirements Analysis
Education
Saint Joseph's University 2005 — 2009
Master of Business Administration, Finance
University of Scranton 1997 — 2001
Bachelors of Science, Finance
Hilton Worldwide October 2015 - Present
Capital One March 2014 - March 2015
Capital One June 2012 - March 2014
American Express October 2011 - June 2012
American Express July 2010 - October 2011
American Express May 2009 - August 2009
Pentagon Federal Credit Union 2006 - 2008
MBNA America Bank August 2001 - December 2005
Skills
Marketing Strategy, Digital Marketing, Cross-functional Team..., Integrated Marketing, Mobile Marketing, mobile product..., Online User Experience, SEO, Digital Strategy, Market Research, Online acquisition, Product Management, Agile Methodologies, Omniture, Strategy, User Experience, Mobile Devices, Mobile Internet, Mobile Applications, Management, Marketing, Analytics, Web Analytics, Customer Acquisition, Financial Services, Online Marketing, Customer Insight, Google Analytics, Mobile Advertising, Interactive Marketing, Mobile Technology, Agile Project Management, Project Management, Credit Cards, E-commerce, Usability
Education
Emory University - Goizueta Business School 2008 — 2010
M.B.A, Marketing and Strategy
New York University SCPS 2011 — 2012
Digital Media & Marketing Certificate, Digital Marketing
London School of Economics and Political Science 2005 — 2005
Summer Program Participant, International Business and Marketing
Spelman College 1997 — 2001
B.A, Economics
Florida Institute of Technology January 2015 - Present
Florida Institute of Technology August 1999 - January 2015
Red Spire Press 2005 - 2006
Scott Dwyer PA July 1998 - January 1999
MBNA America Bank April 1997 - July 1998
University of Delaware August 1990 - April 1997
Skills
Higher Education, Teaching, History, Research, Publications, Editing, Copy Editing, Qualitative Research, Quantitative Research, University Teaching, Creative Writing, Computer Maintenance, Computer Lab Support, E-Learning, Student Affairs, Science, Statistics, Tutoring, Instructional Design, Technical Writing, Curriculum Design, Critical Thinking, Adult Education, Curriculum Development, Theory, College Teaching, Student Development, Academic Advising, Research Design, Grant Writing, SPSS, Educational Technology, Program Evaluation, Psychology
Education
University of Central Florida 2009 — 2014
PhD, Higher Education Leadership
University of Delaware 1989 — 1997
MA, PhD (ABD), History (British and American)
Fordham University 1989 — 1989
Pursued work for MA in History, US History
McGill University 1984 — 1988
BA, History and Political Science (Dual Major)
M&T Bank January 2013 - June 2015
M&T Bank March 2008 - July 2009
Savings First Mortgage July 2007 - February 2008
Bank of America June 2005 - July 2007
MBNA America Bank August 1999 - June 2005
Skills
Banking, Microsoft Office, Financial Analysis, Credit, Customer Service, Project Management, Microsoft Word, Loans, Investments, Mortgage Lending, Small Business Lending, Management, Consumer Lending, Lines Of Credit, Commercial Banking, Commercial Mortgages, Mortgage Banking, Retail Banking, Treasury Management, Commercial Lending, Credit Analysis, Loan Origination
Education
Southwestern Assemblies of God University 1996 — 1998
B.S, Theology / Music Specialization
Valley Forge Christian College 1994 — 1996
Mainland Regional High School 1991 — 1994
Ascend Performance Materials March 2011 - Present
Landmark Aviation 2015 - 2015
Landmark Aviation 2015 - 2015
Darby Holdings LLc December 2008 - April 2011
Executive Jet Management August 2007 - December 2008
Black & Decker November 2005 - August 2007
Newell / Rubbermaid July 2005 - November 2005
MBNA America Bank April 1997 - July 2005
PHH Corporation October 1991 - April 1997
Air Products and Chemicals, Inc July 1988 - October 1991
Skills
Aviation, Airlines, Transportation, Charter, Aircraft, Piloting, Flight Planning, Flight Safety, Flights, Commercial Aviation, ATP, Aircraft Maintenance
Education
Embry-Riddle Aeronautical University 1980 — 1983
BS, Aeronautical Science
Johnson Controls March 2015 - Present
Johnson Controls February 2012 - Present
Gamesa October 2009 - February 2012
Gamesa August 2009 - January 2010
Gamesa November 2008 - August 2009
Gamesa November 2007 - November 2008
American Financial Realty Trust December 2005 - November 2007
MBNA America Bank May 2005 - December 2005
M & T Bank July 2004 - May 2005
M & T Bank July 2003 - June 2004
Skills
Microsoft Excel, Financial Analysis, Financial Modeling, Variance Analysis, Forecasting, Due Diligence, Oracle Discoverer, SAP, Financial Reporting, Accounting, Accounts Payable, Access, Analysis, Process Improvement, Cost Accounting, Budgets, Cash Flow, ERP, Project Planning, Cross-functional Team..., Contract Management, Strategy, Auditing, Account Reconciliation, Management, Finance, Project Management, Training, Internal Controls, CRM, Business Development, Leadership, Purchasing, Accounts Receivable, Pricing, Manufacturing, Human Resources, Mergers & Acquisitions, Payroll
Education
Susquehanna University 1999 — 2003
B.s., Business Admin (Finance emphasis)
Nyack High School 1995 — 1999
ASI (Advertising Specialty Institute) February 2011 - Present
eModa.com/ eModa Showroom August 2003 - July 2009
Wells Fargo 2007 - 2009
TransUnion September 2005 - March 2007
HSBC Card Services 1999 - 2002
Fleet Bank 1997 - 1999
JW/ Jeans West an Edison Brothers company 1996 - 1997
MBNA America Bank 1991 - 1996
Skills
Advertising, Account Management, Trade Shows, B2B, Lead Generation, Sales Management, Salesforce.com, Fashion, Visual Merchandising, Sales, Brand Development, Brand Management, Marketing, Telemarketing, Direct Sales, Oracle, TIMSS, Fashion Shows, Trade Show Exhibitor, Showrooms, Textiles, Direct Marketing, Team Management, FDR, Trend, Trend Analysis, Apparel, Collections, Customer Satisfaction, Customer Retention, Territory Account..., Territory..., International Sales, Sales Leadership..., Sales Presentations, Sales Rep Training, Credit, Denim, Social Networking, Trade Show Presentations, Advertising Sales, Email Marketing, CRM, Market Planning, Mobile Marketing, B2B Marketing, Brand Awareness, Online Marketing, Corporate Gifts, Selling
Education
Delaware State University
Business Administration and Management, General
Dover High School
Diploma
UPS June 2014 - Present
UPS June 2011 - June 2014
ING Direct 2010 - 2010
Alcoa June 2008 - July 2009
Alcoa July 2006 - June 2008
MBNA AMERICA BANK May 2005 - August 2005
Skills
Forecasting, Cross-functional Team..., Management, Budgets, Leadership, Analysis, Business Planning, Finance, Marketing, Business Development, Product Management, Financial Analysis
Education
KENAN-FLAGLER BUSINESS SCHOOL 2009 — 2011
Master, Business Administration
Penn State University 2002 — 2006
BS, Finance
Maryland Family Resource, Inc. April 2012 - Present
Atlanta VA Medical Center September 2009 - June 2011
Redemption Christian Fellowship September 2002 - December 2006
MBNA America Bank February 1996 - March 2005
Skills
Hospitals, Psychotherapy, Case Management, Preaching, Healthcare, Mental Health, Missions, Community Outreach, Program Development, Banking, Mortgage Banking, Family Services, Communication Skills, Group Training, Marketing, Organizational..., Fundraising, Leadership Development, Nonprofits, Public Speaking, Training, Volunteer Management
Education
The Interdenominational Theological Center 2007 — 2010
Master's Degree, Divinity/Ministry (Specializations: Psychology of Religion; Pastoral Career and Counseling), Cum Laude
Bowie State University 1992 — 1998
Bachelor's Degree, Business Administration (Concentration: Marketing)
SAP Americas 2006 - 2011
MBNA America Bank 1999 - 2005
PNC National Bank 1997 - 1999
Rockwood Programs, Inc. 1996 - 1997
CIGNA Group Insurance 1994 - 1996
QVC Network, Inc. 1993 - 1994
AIG Marketing, Inc. 1985 - 1993
National Liberty Marketing, Inc. 1979 - 1985
Skills
CRM, Thinking Outside The Box, Multi-channel Marketing, Lead Generation, Direct Marketing, Marketing Strategy, Strategy, Cross-functional Team..., Business Development, Integrated Marketing, Social Media Marketing, Marketing, Program Management, Enterprise Software, Strategic Planning, Advertising, E-commerce, Demand Generation, Management, B2B Marketing, SEM, Project Management, Analytics, Business Intelligence, New Business Development, B2B, Leadership, Market Planning, Segmentation, Budgets, Sales, Email Marketing, Product Marketing, Strategic Partnerships, Marketing Communications, Product Management, Go-to-market Strategy, Competitive Analysis, Customer Acquisition, Online Marketing, Digital Marketing, Start-ups, Project Planning, Market Research, Pricing, Customer Experience, Retail
Education
Grove City College 1975 — 1979
Bachelor of Arts, Business Administration
Barclaycard June 2014 - Present
Barclaycard January 2009 - June 2014
Barclaycard US January 2007 - December 2009
Benchmark Builders August 2004 - July 2006
MBNA America Bank June 1996 - August 2004
Skills
Contract Negotiation, Marketing Strategy, Business Development, Building Relationships, Direct Marketing, Credit Cards, Product Development, Product Management, Product Marketing, Full P&L Responsibility, Strategic Partnerships, Acquisition Integration, Legal Research, Profit Maximization, Expense Management, College Recruiting, Consumer Financing, Career Development, Customer Engagement, Customer Conversion, Project Management, Digital Marketing, Credit Card Transaction..., Partner Management, Partnership Marketing, People Development, Contract Management, Financial Services, P&L Management, Relationship Management, Mobile Payments, Business Strategy, Leadership, Mobile Commerce, Payments, Banking, Portfolio Management
Education
Widener University School of Law 1995 — 1998
Law
Bucknell University 1991 — 1995
Economics, Political Science
Archmere Academy 1988 — 1991
K2 Marketing June 2005 - Present
Arizona State Football Ring of Honor September 2011 - Present
National Football Foundation September 2005 - Present
MBNA America Bank January 1996 - May 2005
A.G. Dillard Motorsports December 1992 - November 1995
Cotter Communications May 1990 - December 1992
Victory Marketing June 1985 - May 1990
Ketchum Public Relations January 1982 - June 1985
Burson-Marsteller January 1977 - June 1981
Skills
Sports Marketing, Copywriting, Editing, Promotions, Event Planning, Event Management, Advertising
Education
University of Delaware - Lerner College of Business and Economics 2010 — 2010
Certification, Small Business Marketing Consultant
Boston University
BA, Sociology
RBC Capital Markets April 2007 - Present
Bank of America August 2005 - July 2006
Bank of America August 2004 - August 2005
MBNA America Bank January 1999 - August 2003
MBNA America Bank October 1995 - January 1999
Skills
Loans, Credit, Banking, Mortgage Lending, Equities, Credit Analysis, Underwriting, Portfolio Management, Commercial Banking, Financial Modeling, Credit Risk, Financial Analysis, Credit Cards, Accounting, Executive Management, Due Diligence, Valuation, Financial Risk
Education
Loyola Marymount University, College of Business Administration 2003 — 2004
MBA, Business Administration
John Carroll University 2001 — 2003
MBA, Business Administration
Ohio University 1990 — 1993
BA, Political Science and Government
Universal Wilde February 2015 - Present
Twobolt December 2009 - February 2015
The Kessler Group June 1993 - February 2009
MBNA AMERICA BANK October 1992 - May 1993
Skills
Direct Mail, Project Management, Marketing, Direct Mail Campaigns, Direct Marketing, Management, Marketing Communications, Marketing Strategy, Account Management, Event Management, Strategy, Business Development, Microsoft Excel, Non-profits, Customer Service, Team Leadership, Advertising, Nonprofits
Education
Emory University - Goizueta Business School 1990 — 1992
MBA, Business Administration
Brandeis University 1985 — 1989
BA, Sociology, Psychology
University of Delaware August 2012 - Present
Fisker Automotive August 2010 - April 2012
Bank of America 2006 - November 2009
MBNA America Bank 2004 - 2006
MBNA 1993 - 2006
MBNA America Bank 1993 - 2004
Office of U.S. Senator William V. Roth, Jr. 1989 - 1993
Office of Delaware Governor Michael N. Castle 1987 - 1989
Office of Tennessee Governor Lamar Alexander 1985 - 1987
Skills
Marketing Strategy, Customer Relations, Corporate Communications, Strategic Partnerships, Strategic Planning, Business Development, Relationship Management, Public Relations, Government, Start-ups, Customer Service, Leadership Development, Entrepreneurship, Strategy, CRM, Direct Marketing, Vendor Management, Leadership, Marketing, Sales, Integrated Marketing, Management, Analytics, Cross-functional Team..., Executive Management, Business Strategy, Enterprise Software, Program Management, Competitive Analysis, Training, Team Building, Product Management, Business Planning, E-commerce, Team Leadership, Management Consulting, Lead Generation
Education
Duke University 1974 — 1978
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Stryker February 2014 - Present
Organogenesis June 2011 - February 2013
Arthrex July 2010 - June 2011
Innovative-Staffing Solutions January 2006 - January 2011
NeuroScience Inc. May 2008 - July 2010
Purdue Pharma L.P. June 2006 - May 2008
AstraZeneca Pharmaceuticals May 2004 - June 2006
Robert Half Technology August 2001 - May 2004
MBNA America Bank 1995 - 1998
Skills
Clinical Research, Cardiology, Competitive Analysis, Direct Sales, Gastroenterology, Endocrinology, Healthcare, Hospitals, Managed Care, Medical Devices, Neurology, New Business Development, Orthopedic, Pain Management, Pharmaceutical Sales, Sales, Respiration, Sales Operations, Selling, Strategic Planning, Strategy, Surgery, Training, Orthopedics
Education
Texas A&M University 1998 — 2001
BBA, Information Technology
US Courts August 2015 - Present
Office of the United States Trustee November 2010 - Present
District Council 33 Legal Services August 2003 - November 2010
Mattleman, Weinroth & Miller March 2002 - August 2003
MBNA America Bank September 2000 - August 2001
Skills
Microsoft Office, Customer Service, Research, Microsoft Excel, Public Speaking, Microsoft Word, PowerPoint, Government, Leadership, Business Objects, PACER, Email, Adobe Acrobat, LexisNexis, Computer Repair, Interpersonal..., Outlook
Education
Strayer University 2013 — 2015
Master of Science (M.S.), Computer Information Systems
University of Delaware 1997 — 2001
Bachelor of Arts (B.A.), Political Science and Government
Gain Inc. February 2007 - Present
Affinion Loyalty Group April 2006 - October 2006
Bank of America / MBNA America Bank March 1999 - April 2006
MBNA America Bank September 1996 - March 1999
Skills
Multi-channel Marketing, Direct Marketing, Database Marketing, Customer Acquisition, Integrated Marketing, Email Marketing, Segmentation, Analytics, Account Management, Marketing Strategy, Credit Cards, Building Relationships, Cross Selling, Thought Leadership, Strategy, CRM, Relationship Marketing, Direct Mail, Creative Strategy, Marketing Communications, Competitive Analysis, Market Research, Brand Management, Marketing, Advertising, B2B Marketing, Lead Generation, Corporate Branding, Management, Interactive Marketing, Brand Development, Sales, Customer Retention, Online Marketing, New Business Development, Market Planning, Product Marketing, Marketing Management, Product Launch, Loyalty Programs, Online Advertising
Education
George Mason University 1994 — 1996
BA, Marketing / Communications
George Mason University 1994 — 1996
B.A, Speech Communication
West Virginia University 1991 — 1994
Psychology
Seneca Valley 1988 — 1991
Marqeta January 2015 - Present
i2c Inc. July 2011 - December 2014
TSYS Loyalty November 2009 - July 2011
Fidelity National Information Services January 2007 - June 2009
MasterCard International October 2004 - December 2006
Citi Cards - Retail Private Label July 2002 - August 2004
Fleet Credit Card Services June 1999 - January 2001
MBNA America Bank August 1994 - June 1999
Sigma - Aldrich Corporation July 1992 - July 1994
Coopers & Lybrand January 1989 - July 1992
Skills
Strategic Partnerships, Business Development, Start-ups, Payment Card Processing, Executive Management, Strategy, E-commerce, CRM, Financial Services, Cross-functional Team..., Management, Leadership, Credit Cards, Analytics, Strategic Planning, P&L Management, Banking, Business Intelligence, Marketing, Management Consulting, Risk Management, Program Management, Business Process..., Product Development, Finance, Debit Cards, New Business Development
Education
Stanford University Graduate School of Business 1997 — 1997
Certificate
Harvard Law School 1995 — 1995
Certificate
University of Kansas - Graduate School of Business 1978 — 1980
MBA
Trevecca Nazarene University 1974 — 1978
B.S.
RiteMann Inc January 2009 - Present
CEO Space 2008 - 2014
CEOSpace 709 2008 - 2013
MBNA America Bank 1999 - 2009
Bank of America January 2005 - April 2007
MBNA September 1999 - January 2005
Ciba Specialty Chemicals 1996 - 1999
Olin Corporation 1982 - 1996
Skills
Team Building, Negotiation, Mergers, Purchasing, Problem Solving, Manufacturing, Banking, Competitive Advantage, Arbitration, Government Liaison, Start-ups, Entrepreneur, Strategic Planning, Public Speaking, Coaching, Capital, Business Strategy, Product Development, Business Planning, Budgeting, Planning, Customer Relations, New Business Development, Contract Negotiation, Public Relations, Mentoring, Analysis, Organizational..., Personal Development, Leadership Development, Management Consulting, Change Management, Executive Coaching, Funding, Writing, Promotions, Teaching, Marketing Strategy, Sales Management, Due Diligence, Strategy Development, Advertising, Franchising, Competitive Analysis, Non-profits, Online Marketing, Small Business, Entrepreneurship, Author and Promotions, Budgets
Education
East Carolina University 1965 — 1971
Master of Arts (M.A.), Science Education-Biochemistry
Zurich North America January 2014 - Present
Zurich North America May 2010 - December 2013
IAPP - International Association of Privacy Professionals January 2010 - January 2013
Chicago Chapter, American Marketing Association 2008 - 2011
Dell Financial Services 2006 - 2008
MBNA America Bank 1989 - 2005
Skills
Marketing Strategy, Direct Marketing, Social Media Marketing, Marketing Communications, Email Marketing, Marketing, E-commerce, Digital Marketing, SEO, Strategy, Cross-functional Team..., Strategic Partnerships, Segmentation, Project Management, Online Marketing, Leadership, Direct Mail, Analytics, Business Development, Management, Process Improvement, Training, Multi-channel Marketing, Competitive Analysis, Program Management, Strategic Planning, Customer Acquisition, Event Management, Integrated Marketing, Lead Generation, B2B Marketing, CRM, Budgets, B2B, Online Advertising, Executive Management, Marketing Management
Education
Bellarmine University
MBA, Business
Wake Forest University
BA, French
Montefiore Health System December 2014 - Present
WESTMED Medical Group December 2011 - December 2014
WESTMED Practice Partners June 2010 - December 2011
WESTMED Medical Group July 2008 - June 2010
Westchester Bronx/OB&GYN P.C. October 2006 - July 2008
ESSEX TEMPORARY SERVICES July 2005 - March 2006
Saturn 2005 - 2006
MBNA AMERICA BANK August 2002 - July 2005
Skills
Healthcare, Policy, Team Building, Word, Excel, Microsoft Word, Healthcare Management, Urgent Care, Women's Health, Health Information..., PowerPoint, Healthcare Systems, Health Care Systems, EMR, Microsoft Excel, Outlook, Forecasting, HR Policies, HIPAA, CMS, Centricity, Lawson HRIS, People Development, Inspiration, Christian Ministry, Management, Team Management, Hospitals, Informatics, Healthcare Consulting, Healthcare Information..., Human Resources, Training, Managed Care, EHR
Education
Walden University 2011 — 2014
Ph.D., Health Services
Grand Canyon University 2007 — 2010
MBA, Health Systems Management
Cheyney University of Pennsylvania 1998 — 2002
BS, Business Administration
University Hospitals of Cleveland March 2014 - Present
HCR ManorCare, Heartland Hospice October 2012 - July 2013
The Ahuja Medical Center January 2011 - October 2012
The Ahuja Medical Center and St. Basil the Great Church January 2010 - October 2012
Brecksville-Broadview Heights School Foundation June 2011 - September 2011
PEG LLC 2000 - 2011
Comprehensive Risk Management (CRM) August 2006 - November 2009
MBNA America Bank February 1992 - May 2005
Skills
Client Relationship..., Contract Negotiations, Creative Concept..., Customer Relations, Process Improvement, Fundraising, Strategic Planning, Team Building, Public Speaking, Negotiation, Leadership Development, Contract Negotiation, Marketing Strategy, Budgeting, Hospice, Budgets, Customer Service, Program Management, CRM, Training, Marketing, Business Development, Management, Leadership, Sales, Healthcare, Risk Management, Community Outreach, Advertising, Time Management
Education
MBNA Accelerated Management Development 1992 — 1993
Business Education
Lynn University
General
College Ave Student Loans July 2015 - Present
Bank of America March 2013 - Present
Bank of America August 2011 - Present
Bank of America August 2007 - July 2011
MBNA America Bank January 2003 - July 2007
MBNA America Bank January 2000 - December 2003
MBNA Bank America December 1999 - December 2000
MBNA Bank America March 1998 - December 1999
MBNA Bank America March 1997 - March 1998
Skills
Financial Risk, Credit Cards, Loans, Banking, Forecasting, Analytics, Risk Management, Strategy, Credit, Portfolio Management, Credit Risk, Financial Services, Consumer Lending, Financial Analysis, Finance
Education
Goldey Beacom College
Bachelor of Science (B.S.), International Business
City of Franklin Tennessee November 2014 - Present
Matt Smalley Solutions 2010 - Present
City of Franklin, TN November 2004 - November 2014
Middle Tennessee State University 2002 - 2004
City of Rehoboth Beach, DE April 2002 - October 2002
MBNA America Bank February 2002 - May 2002
Penn State University Police May 2001 - December 2001
Penn State University Police July 2000 - May 2001
Penn State University Police July 1999 - July 2000
Education
American College of Education 2015 — 2018
Doctor of Education (Ed.D.), Leadership
Middle Tennessee State University 2013 — 2014
Master of Professional Studies (M.P.S.), Strategic Leadership, 4.0 GPA
Penn State University 1997 — 2001
Bachelor of Science (B.S.), Meteorology
Wittman Construction June 2010 - Present
Hill International 2002 - 2005
Metro Commercial Management Services 2001 - 2002
MBNA America Bank 1996 - 1999
MBNA America Bank 1994 - 1996
Skills
Leadership, Operations Management, Construction, Budgets, Marketing, Press Releases, Contract Administration, Organization, Project Planning, Contract Management, Process Scheduler, Strategic Planning, Facilities Management, Contract Negotiation, Construction Management, Team Building, Management, Project Management, Negotiation
Education
Rider University 1989 — 1993
Bachelor of Arts (B.A.), Public Relations/Journalism
BJG Electronics, Inc. April 2014 - Present
Strategies and Solutions Consulting January 2011 - March 2014
Bank of America September 2009 - October 2010
W.L. Gore & Associates April 2008 - June 2009
W.L. Gore & Associates December 2005 - April 2008
MBNA America Bank March 2005 - December 2005
MBNA America Bank September 1999 - March 2005
MBNA America Bank 1996 - 1999
MBNA America Bank 1993 - 1996
MBNA America Bank 1991 - 1993
Skills
Marketing Project..., Account Management, Sales, Sales Process, Business Strategy, Marketing Strategy, Integrated Marketing, Corporate Branding, Program Management, Marketing..., Creative Concept..., Marketing Communications, Budget Management, Event Management, Tradeshow Exhibit..., Brand Management, Tradeshow Management, Direct Sales, Channel Marketing, Print Production..., Exhibit & Tradeshow..., Inventory Management, Visual Merchandising..., Promotions, Creative Direction, Direct Marketing, Creative Development, Publications, Trade Shows, Advertising, Public Relations, Online Marketing, Social Media, Email Marketing, Advertising Sales, Salesforce.com, Leadership Development, Affinity Marketing, Database Marketing, Targeted Advertising, Prospect Research, List Management, Microsoft Project 2010, PowerPoint skills, Marketing Presentations, Production Management, Lead Generation, B2B Marketing Strategy, B2C Marketing, Marketing
Education
University of Delaware 2012 — 2012
Project Management Certificate Program, Project Management, A
The College of Wooster 1976 — 1980
BA, Studio Art
Brighton High School 1972 — 1976
The TRICON Group, Inc March 2012 - Present
Bailey Brand Consulting December 2009 - March 2012
Bailey Brand Consulting July 2006 - April 2011
Bank of America March 2005 - July 2006
MBNA America Bank December 1998 - March 2005
Skills
Social Media Marketing, Mac OS, User Experience, Email Marketing, Web Design, Filemaker Pro, SEO, Interactive Strategy, Strategic Planning, IT Strategy, IT Governance, Web Development, Web Services, Web Analytics, Social Marketing, Search Advertising, PPC, User Interface Design, User Acceptance Testing, Digital Marketing, Advertising, Interactive Marketing, Information Architecture, Copywriting, Analytics, CRM, FileMaker, Mobile Devices, Strategy
Education
Apple Education 2001 — 2010
Apple Certified Systems Administrator
Temple University 1992 — 1996
BFA
Silent Solutions, Inc. August 2008 - May 2013
AOL March 2003 - August 2008
SportsLine.com March 2000 - February 2003
AT&T March 1995 - October 1999
MBNA America Bank June 1993 - December 1994
Skills
Unix, Linux, C, C++, SQL, PL/SQL, Oracle, Sybase, Bash, Python, Perl, Front-end, Business Intelligence, CGI, MySQL, Software Development, Data Warehousing, PostgreSQL, Software Engineering, Apache
Education
Drew University 1989 — 1993
Bachelor's degree
Drew University 1989 — 1993
Bachelor's degree
Virtual-CTO Network December 2005 - Present
MBNA America Bank 2000 - 2005
MBNA America 2000 - 2005
MBNA 2000 - 2003
Info Systems 1996 - 2000
Computer Aid, Inc. 1995 - 1996
ASAP - Analytic Systems And Programming 1993 - 1995
American Computer Group (ACG) 1991 - 1994
Analysts & Appraisers, Inc. 1985 - 1991
The Property Systems Co. 1983 - 1985
Skills
Disaster Recovery, Servers, Data Center, Active Directory, Security, Firewalls, Citrix, SAN, Virtualization, VMware, Troubleshooting, Microsoft Exchange
Education
Villanova University 1984 — 1989
MAI
University of Delaware 1977 — 1983
BA/BS
Goldey-Beacom College
Real Estate
Swarthmore College
MAI
Texas A&M University
MAI
The University of Georgia
MAI
University of Delaware
University of Florida
MAI
University of Maryland College Park
MAI
Yoh IT - AstraZeneca Site October 2005 - Present
Yoh, LLC October 2005 - Present
Yoh, LLC August 2004 - September 2005
DuPont Performance Elastomers January 2004 - September 2005
MBNA America Bank November 2003 - February 2004
TCIM Service, Inc August 2001 - November 2002
Education
Delaware State University 1996 — 2000
Business Administration, Finance and Banking
Delaware State University
B.S, Business Administration
Staples Advantage January 2015 - Present
FairPoint Communications January 2014 - January 2015
OTT Communications June 2012 - December 2013
UniTel, Inc & Bluestreak (wireless broadband) January 2007 - May 2012
Northeast Laboratory Services March 2002 - December 2005
MBNA America Bank February 1999 - March 2002
Skills
Sales Management, Customer Service, Microsoft Office, Sales Presentations, Sales Process, Customer Satisfaction, Public Speaking, Direct Sales, Sales, Cold Calling, Call Centers, Wireless, Selling, Customer Retention, Leadership, Unified Communications, Sales Operations, B2B, Telecommunications, New Business Development, Customer Relations, Lead Generation, Strategic Planning, Business Planning, Trade Shows, Networking, Solution Selling, VoIP, Training, Salesforce.com, Managed Services, Strategy
Education
Liberty University Online 2012 — 2016
Bachelors of Science, Psychology
Liberty University 1995 — 1998
Psychology & Spanish
Word Of Life Bible Institute 1992 — 1993
diploma, Biblical Studies
Asian Atlantic Industries May 2015 - Present
US Army December 2010 - March 2015
Great North Property Management February 2015 - February 2015
Securitas Security Services USA, Inc. June 2012 - January 2015
Service Credit Union June 2007 - May 2012
Ecoast Sales Solutions Ltd March 2006 - June 2007
MBNA America Bank September 2004 - March 2006
Skills
Military, Military Operations, Military Experience, Army, Operational Planning, Force Protection, Command, DoD, Customer Service, Data Entry, Company Profiling, Research, Sales, New Business Development
Education
Southern New Hampshire University 2007 — 2009
Bachelor's Degree, American History (United States)
Bank of America January 1996 - Present
Bank of America May 2012 - Present
Bank of America March 2011 - May 2012
Bank of America February 2009 - March 2011
Bank of America June 2008 - February 2009
Bank of America November 2006 - May 2008
MBNA America Bank June 2005 - October 2006
MBNA America Bank January 2000 - June 2005
MBNA America Bank January 1996 - December 1999
Skills
Product Development, Strategic Planning, Account Management, Contract Negotiation, E-commerce, Financial Reporting, Team Leadership, Change Management, Online Marketing, Negotiation, Operations Management, Risk Management, Team Building, Teaching, Team Management, Vendor Management, Direct Marketing, Profit & Loss Management, Product Marketing, Email Marketing, Marketing Management, College Recruiting, Personnel Recruiting, Sales Management, Customer Experience, Customer Acquisition, Call Center, Customer Relations, Credit Cards, Banking, Consumer Lending, Small Business Lending, Small Business..., Call Centers, Mortgage Lending, Commercial Lending, Credit, Retail Banking, Customer Service, Loans, Commercial Banking, Sales, Credit Analysis, Cross Selling, Lines Of Credit, Loan Origination, Treasury Management, Credit Risk, Financial Services, Portfolio Management
Education
John Carroll University 1992 — 1996
BSBA, Economics
TRC Interactive February 2015 - Present
TRC Interactive July 2014 - January 2015
Novitas Solutions, Inc. August 2012 - July 2014
Sallie Mae March 2009 - August 2012
Credit One Financial Solutions February 2007 - March 2009
AIM Healthcare May 2004 - February 2007
MBNA America Bank July 1996 - May 2004
Skills
Credit Analysis, Management, Loans, Account Management, Coaching, Training, Team Building, Credit, Finance, Sales, Consumer Lending, Financial Services, Analysis, Customer Service, Insurance, Mortgage Lending, Marketing, Analytic Thinking, Medicare, Mentoring, Healthcare, Auditing, Inter-personal, Financial Services Sales, Healthcare Auditing, Relationship Building, People Management, Student Loan Underwriter, Medicare Part B, Multi Tasking, Public Speaking
Education
Old Dominion University
Bachelor of Arts, Speech Communications
eBay Enterprise October 2013 - Present
OSW, LLC January 2010 - September 2013
Comcast February 2007 - December 2009
JPMorgan Chase April 2003 - February 2007
Data Center Direct May 2000 - March 2003
CDNOW July 1998 - May 2000
MBNA - America Bank May 1996 - July 1998
Verizon (Bell Atlantic) March 1987 - May 1996
Skills
Leadership, Management, Team Building, Data Center Management, Facilities Management, Infrastructure..., Computer Operations, Information Technology, IT Management, IT Strategy, Strategic Planning, Business Analysis, Business Strategy, Vendor Management, Budgets, Program Management, Project Management, Process Improvement, ITIL, Six Sigma, Situational Leadership, Total Quality Management, Negotiation, Customer Service, DR / BC Planning, Disaster Recovery, Communication, Public Speaking, Telecommunications, Enterprise Architecture, System Architecture, Systems Analysis, Systems Administration, Software Development, Network Administration, Database Administration, Cloud Computing, Windows, Microsoft Office, Microsoft Excel, PowerPoint, Access Database, Outlook, Microsoft Word, HTML, C++, SQL, Unix, Shell Scripting, Data Center
Education
Chestnut Hill College
Bachelor of Science (BS), Computer Science
The Bryn Mawr Trust Company February 2014 - Present
Savana, Inc. March 2013 - February 2014
Metro Bank July 2004 - March 2013
MBNA America Bank 1995 - 2004
MBNA America Bank 1995 - 2004
MBNA America Bank 1995 - 2004
Skills
Banking, Credit Cards, Risk Management, Loans, Credit, Vendor Management, Process Improvement, Strategic Planning, Relationship Management, Retail Banking, Call Center, Financial Risk, Project Management, Management, Team Building, Business Process..., Analysis, Finance, Budgets, Operations Management, Business Strategy, Cash Management, Leadership, Change Management, Accounting, Consumer Lending, Business Analysis, Outsourcing, Training, Account Management, Portfolio Management, Coaching, Internet Banking, Sales, Forecasting, Financial Services, Mergers & Acquisitions, Negotiation, Customer Experience, Strategy, Insurance, Financial Analysis, CRM, Internal Audit, Call Centers, Customer Service, Business Process, Human Resources, Customer Satisfaction, Time Management
Education
Juniata College 1990 — 1994
Bachelor's degree, International Education
Juniata College 1990 — 1994
Members 1st Federal Credit Union July 2008 - Present
Members 1st Federal Credit Union September 2007 - July 2008
Members 1st Federal Credit Union October 2006 - September 2007
MBNA America Bank March 1997 - June 2006
Skills
Credit, Consumer Lending, Customer Service, Banking, Risk Management, Small Business Lending, Credit Analysis, Loans, Call Center, Commercial Lending, Credit Cards
Education
Harrisburg High School
Lincoln University
AccuWeather January 2015 - Present
AccuWeather January 2007 - Present
AccuWeather September 2005 - December 2006
MBNA America Bank June 2003 - August 2003
Skills
Digital Media, New Media, Broadcast, Social Media, Video Production, Television, Final Cut Pro, Online Advertising, Mobile Marketing, Advertising, Digital Marketing, Management, Financial Analysis, Financial Planning, Video, Strategic Partnerships, Integrated Marketing, Digital Strategy, Social Media Marketing
Education
Penn State University 1999 — 2003
Management Science & Information Systems
Kaplan University 2004 — 2005
Business Administration
Solutions Cube Group December 2014 - March 2015
The Home Depot January 2011 - March 2013
LCC International May 2007 - January 2011
Liz Designs April 2005 - May 2007
MBNA America Bank June 1993 - April 2005
Peerless Systems October 1989 - June 1993
Skills
Software Project..., Requirements Analysis, Requirements Gathering, Business Analysis, Process Improvement, Resource Management, Project Planning, Change Management, PMO, Microsoft Excel, Microsoft Word, MS Project, Outlook, Webinars, Visio, PowerPoint, SharePoint, Lync, Software Quality..., Test Automation, Test Planning, Test Cases, User Acceptance Testing, Corporate Communications, Internal Communications, Communication Skills, Budgets, Software Implementation, Software Documentation, Help Desk Support, Managing Meetings, Organizing Meetings, Training
Education
Kansas State University 1980 — 1982
Bachelor of Science (BS), Journalism, Outstanding Journalism Award
MERCK & CO. PHARMACEUTICALS - Baltimore, MD September 2000 - March 2015
Start-Up: Mural 7 Films, Entertainment Production Company January 2011 - January 2015
Start-Up: NestEgg Property Investments, Real Estate Investment Corporation January 2002 - December 2010
Start-Up: Qualicare Healthcare Services, Senior Care Staffing Agency January 2004 - December 2008
Start-Up: Positive Impression, Inc. Call Center, Sub-Contractor of Dial America January 1998 - August 2000
MBNA America Bank September 1993 - January 1998
Skills
Account Management, Cardiology, Sales Operations, Managed Care, New Business Development, Leadership Development, Training, Business Development, Leadership, Healthcare, Sales Management, Sales, Project Management, Public Speaking, Product Launch, Marketing, Management, Neurology, P&L Management, Six Sigma, Customer Service, Strategy, Selling, Pharmaceutical Sales, Diabetes, Cold Calling, Sales Presentations, Event Management, Recruiting, Qualifying Prospects, Budgets, Selling Skills, Sales Process, Physician Relations, Consultants, Microsoft Office, Medical Devices, Consultative,..., Strategic & Market..., Prospecting, Negotiations & Closing, Clinical Sales..., Budgeting & Expense..., Six Sigma Principles, Digital Marketing, Digital Media, Digital Strategy, Advertising, Advertising Sales, Online Advertising
Education
Professional Personal Development - Audio, Books
Self Study
Rutgers Business School 2014 — 2014
Mini-MBA Digital Marketing, Marketing
University of Maryland - Robert H. Smith School of Business
Master of Business Administration (M.B.A.), Marketing
TOWSON UNIVERSITY 1993 — 2000
Bachelor of Science in Biology, Minor in Chemistry and Pre-Med Concentration
(IAB) Interactive Advertising Bureau 2014 — 2014
Certification, (DMSC) Digital Media Sales Certification
Project Management Professional Training on-going 2015 — 2015
Professional development, PMI certification, Project Management
Solexico, Full-Immersion Spanish School. Playa Del Carmen, Mexico 2013 — 2013
Personal and Professional Development
UNIVERSITY OF BALTIMORE 2008 — 2008
GMAT Prep Course, Business Administration and Management, General
FRANKLIN COVEY
Time Management
FRANKLIN COVEY
Project Management
Rimtec Corporation November 2012 - Present
Dow Chemical February 2002 - June 2012
Alliant Foods July 2001 - February 2002
Hercules Inc. October 2000 - June 2001
MBNA America bank August 1995 - May 2000
Skills
Risk Management, Persuasiveness, Leadership, Creativity, Loyal, Analytics, Teamwork, Financial Risk, Credit, Portfolio Management, Communication, Decisiveness, SAP, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Lotus Notes, Written Communication, SAP R/3, SAP BW, Banking, Food Industry, Chemical Industry, Collections, Development Of Employees, Goal-driven leader, Manufacturing, Sales, Accounts Receivable, Account Reconciliation, SOX Compliancy, Problem Solving, Oracle, Educational Instruction, Partnership-building, Presentations, Driving Results, Process Improvement, Finance, Analysis
Education
Wilmington College 2002 — 2004
Master's of Science, Business Administration and Management, Finance
Rowan University 1992 — 1994
Bachelor of Science (BS), Management
Comcast March 2012 - Present
Barclaycard US July 2010 - March 2012
Barclaycard US January 2007 - September 2010
Juniper Bank, a member of The Barclays Group Barclays Bank Delaware October 2004 - December 2006
First USA Bank One JP Morgan Chase September 2002 - October 2004
MBNA America Bank 1993 - 2002
MBNA America 1993 - 2002
Skills
Team Leadership, Agile Project Management, Project Management, PMO, Forecasting, Waterfall, SDLC, Business Analysis, Business Process, Testing, ETL, User Acceptance Testing, Quality Assurance, Release Management, IVR, Requirements Analysis, Customer Experience, Batch Processing, Resource Management, Application Delivery, Scaled Agile Framework, Application Design, Resource Development, Internal Communications, Project Estimation, Project Turnaround, Project Implementation, Project Coordination, Scope Management, Resource Estimation, Product Life Cycle..., Budget Tracking, Sizing, Leading Projects, Technical Project..., Lean Initiatives, Business Intelligence..., Data Marts, Software Quality..., Job Scheduling, Agile Testing, Quality Management, People Management, Credit Card Processing, Call Center Development, Workforce Management, Software Training, Customer Satisfaction, RFP, Agile Methodolgy
Education
Villanova University 2010 — 2012
Master Certificate (MCPM), IS/IT Project Management
Immaculata University 1995 — 1996
Non-Degree Coursework, Dynamics of Human Performance Management
University of Delaware - Lerner College of Business and Economics 1989 — 1993
Graduated with Bachelor of Science, Economics
Mount Pleasant Senior High School 1985 — 1989
HS Diploma, College Prep
Academic Partnerships February 2010 - Present
SuperMedia LLC 2009 - February 2010
AMN Healthcare - Med Travelers 2007 - 2009
Citigroup - CitiCards Division 2006 - 2007
GC Services Ltd. 1997 - 2006
MBNA America Bank 1995 - 1997
Skills
Higher Education, Enrollment Management, Distance Learning, E-Learning, Customer Service, Public Speaking, Staff Development, Outlook, Training, Microsoft Office, Leadership, Microsoft Excel, Forecasting, Telemarketing, Collections, Medical Staffing, Supplemental Staffing, Locum Tenens, Recruiting, Interviews, Career Counseling, Team Building
Education
Lloyd V. Berkner High School
HS Diploma
Texas A&M University-Commerce
Business Administration and Management, General
TD Bank January 2015 - Present
TD Bank August 2013 - January 2015
TD Bank January 2013 - August 2013
TD Bank January 2011 - January 2013
Verileads January 2009 - August 2010
University Credit Union September 2007 - March 2008
MBNA America Bank February 2004 - April 2006
Skills
Home Equity Lines of..., Home Equity, Home Equity Account..., Credit Policy, Portfolio Management, Risk Management, Analysis, Credit Cards, Banking, MySQL, Microsoft Office, Financial Analysis, Leadership
Education
Southern New Hampshire University 2008 — 2010
MBA, Masters of Business Administration
University of Maine 2003 — 2007
BA, Business-Economics
Bank of America December 2007 - Present
Bank of America May 2006 - December 2007
Bank of New York (DE) May 2005 - May 2006
MBNA America Bank April 2004 - May 2005
MBNA America Bank October 2001 - March 2004
MBNA America Bank February 2001 - September 2001
MBNA America Bank June 2000 - January 2001
MBNA America Bank June 1999 - May 2000
MBNA America Bank June 1998 - May 1999
Skills
SAS, SQL, Credit Cards, Credit, Credit Risk, Risk, Portfolio Management, Loans, Analytics, Financial Analysis, Cards, Risk Management, Segmentation, Banking, Credit Analysis, Analysis, Finance, Mortgage Lending, Management, Consumer Lending, Financial Services, Forecasting, Retail Banking, Relationship Management, Financial Risk
Education
Goldey-Beacom College 2001 — 2003
MBA, Human Resource Management
University of Delaware 1994 — 1998
BA, Philosophy
Salesianum 1990 — 1994
Call Revu LLC May 2012 - January 2013
Leaf Filter, Inc. January 2012 - August 2012
Keith Van Eron Pro Soccer, L.L.C. June 1998 - May 2012
Our Lady of Grace Catholic Church September 2002 - July 2004
MBNA America Bank 2000 - 2004
MBNA America Bank 1999 - 2004
Skills
Teaching, Sports, Youth Development, Staff Development, Educational Leadership, Public Speaking, Coaching, Event Planning, Fundraising, Curriculum Development, Program Development, Non-profits, Social Media, PowerPoint, Marketing Strategy, Event Management, Customer Service, Marketing Communications, Advertising, Management, Market Analysis, Sales, Program Management, Editing, Social Networking, Social Media Marketing, Online Marketing, Team Building, Microsoft Excel, Facebook, Time Management, Blogging, Training, Relationship Marketing, Strategic Planning, Budgets, Email Marketing, Microsoft Word, System Administration, Public Relations, Team Leadership, Marketing, Lead Generation, Entrepreneurship, Customer Retention, Research, Sales Presentations, Microsoft Office, Online Advertising, Direct Marketing
Education
The Community College of Baltimore County 2002 — 2006
A.A., Business Management, 2 semesters away from obtaining my AA and moving onto my Bachelor's/MBA Program
Towson Catholic High School 1998 — 2001
Erskine Financial Services June 2014 - Present
PartnersFirst Affinity Services March 2007 - July 2014
Bank of America Card Services January 2006 - March 2007
MBNA America Bank June 1992 - January 2006
DuPont Pharmaceuticals June 1981 - June 1992
Education
University of Pennsylvania - The Wharton School 1991 — 1992
MBA
Clemson University 1977 — 1981
B.S., Chemical Engineering
mshs
Padua Academy March 2015 - Present
Brandywine Ballet Company July 2014 - October 2014
Tipton Communications August 2010 - April 2014
Ballard Spahr LLP March 2009 - July 2010
Winterthur Museum & Country Estate March 2005 - January 2009
Pennsylvania Renaissance Faire April 1996 - October 2007
Mazza Vineyards, Inc February 2004 - March 2005
MBNA America Bank October 1995 - February 2004
MBNA America 1995 - 2004
Skills
Public Relations, Corporate Communications, Writing, Media Relations, Copy Editing, Singing, Acting, Improvisational Comedy, Directing, Press Releases, Copywriting, Editing, Strategic Communications, Newsletters, Publicity, Marketing, Management, Advertising, Social Media
Education
Cabrini College 1991 — 1995
Bachelor's, English/Communications, 3.96 GPA
Loyola Blakefield
High school/college prep
New York Life Insurance Company 2012 - Present
Breast Treatment Task Force January 2011 - January 2013
Independent Portfolio Consultants, Inc May 2003 - October 2012
MBNA America Bank January 2001 - January 2002
Skills
Consulting, Financial Services, Asset Allocation, Investments, Wealth Management, Investment Strategies, Business Development, Separately Managed..., Unified Managed Accounts, Money Managers, Asset Management, Mutual Funds, Investment Advisory, High Net Worth..., Investment Management, Securities, Financial Advisory, Portfolio Management, Alternative Investments, Series 63, Hedge Funds, Public Speaking
Education
Boston College
Bachelor of Science, Finance and Theology
University of Florida
Master of Business Administration (MBA), Business Administration
Westminster Academy
BTR-Security / Division of Business Technology Resources, LLC August 2014 - Present
CashFlow Insights LLC January 2010 - Present
CONIX Systems, Inc. May 2000 - January 2009
RAM Marketing December 1998 - September 2000
MBNA America Bank May 1990 - December 1998
Maryland National Bank January 1985 - May 1990
Bank of New England April 1983 - January 1985
Skills
Competitive Intelligence, Change Management, Product Management, Sales Process..., Banking, Business Development, Payments, Start-ups, Product Development, CRM, Entrepreneurship, Project Management, Risk Management, Strategy, Program Management, Marketing, Sales Management, Management, Executive Management, Strategic Planning, Outsourcing, Budgets
Education
Fordham Gabelli School of Business 1972 — 1974
MBA, Marketing and Information Services
Lehigh University - College of Business and Economics 1965 — 1970
Economics
HSBC January 2014 - Present
HSBC North America June 2011 - January 2013
HSBC September 2008 - May 2011
HSBC 2005 - September 2007
Experian January 2004 - August 2005
ECapital, PeachDirect September 2002 - December 2003
Providian Financial December 1998 - August 2002
MBNA Canada Bank September 1997 - December 1998
MBNA America Bank September 1989 - June 1997
Skills
Risk Management, Analytics, Information Technology, Wholesale, Dodd-Frank, Financial Risk, Banking, Financial Services, Governance, Vendor Management, Portfolio Management, Business Analysis, Change Management, Credit, Leadership, Outsourcing, Finance, Executive Management, Process Improvement, Credit Cards, Business Intelligence, SDLC, Program Management, Operational Risk..., Credit Risk, Business Process..., Strategy, PMO, Mergers & Acquisitions, Project Portfolio..., Relationship Management, IT Strategy
Education
University of Pennsylvania - The Wharton School 1995 — 1997
EMTM
Bucknell University 1984 — 1988
BSBA
KeyCorp 2012 - Present
Ronald McDonald House Charities 2011 - 2012
Booz Allen Hamilton 2008 - 2011
National City Corporation 2007 - 2008
MBNA America Bank 2001 - 2006
Skills
Process Improvement, Project Management, Data Analysis, Financial Analysis, Problem Solving, Project Planning, Proposal Writing, Creative Writing, Newsletters, Feature Writing, Databases, Microsoft Office, Access, Excel, Six Sigma, PMP, Project Coordination, Project Execution, Project Implementation, Project Finance, Strong Business Acumen, Vendor Relations, Workflow Processes, Scope of Work, Budget Management..., Cross-functional Team..., Request for Proposals, Business Presentations
Education
Baldwin Wallace University
Bachelor of Arts (B.A.), Business Administration/Broadcast Communications Management
John Carroll UniversityUniversity
Master, Business Administration; Marketing
Innovative Hospitality Solutions, Inc. June 2006 - Present
MBNA America Bank January 2000 - April 2006
The Wood Company October 1994 - January 2000
Marriott Management Services August 1991 - October 1994
Skills
Food Service, Facilities Management, Contract Negotiation, Hospitality Industry, Strategic Planning, Operations Management, P&L, Catering, Project Planning, Retail, Change Management, Budgets, Food, Hospitality, Healthcare, Income Statement, Restaurants, Contract Management
Education
Pennsylvania State University 1987 — 1991
BS, HRIM
Vanguard October 2013 - Present
The Vanguard Group July 2006 - October 2013
MBNA America Bank 2002 - 2006
MBNA 1989 - 2006
Coopers & Lybrand 1984 - 1986
Skills
Banking, Risk Management, Credit, Portfolio Management, Operational Risk..., Technical Leadership, Financial Risk, Finance, Project Planning, Business Process, Relationship Management, Due Diligence, Strategy, Budgets, Mergers & Acquisitions, People Skills, Internal Audit, Credit Cards, Financial Services, Team Building
Education
Lafayette College 1979 — 1983
Bachelor of Arts, Economics and Business
Shamokin Area 1975 — 1979
Sallie Mae April 2009 - Present
Bank of America November 1999 - December 2008
MBNA America Bank 1999 - 2006
MBNA 1999 - 2004
Education
Rutgers University-New Brunswick
English-Communications
Wilmington University
Business
Unisys June 2009 - Present
State of Maine April 2006 - June 2009
Bank of America June 2005 - April 2006
MBNA America Bank 1993 - 2006
MBNA America May 2004 - May 2005
MBNA June 1993 - April 2004
Education
Bates College 1986 — 1990
Bachelor of Arts, Political Science
Bank of America June 2014 - Present
Bank of America January 2012 - June 2014
Bank of America March 2010 - January 2012
Bank of America December 2006 - March 2010
Bank of America August 2004 - October 2006
Ecount 2002 - 2004
Bank of America 1998 - 2002
MBNA America Bank 1989 - 2002
MBNA 1989 - 2002
MBNA America 1989 - 2002
Skills
Credit Cards, Banking, Portfolio Management, Credit, Financial Services, Loans, Analytics, Segmentation, Risk Management, Customer Acquisition, Executive Management, Credit Analysis, Mergers, Underwriting, Home Equity Loans, Mortgage Lending, Deposits, Marketing Strategy, Loss Prevention, Operational Risk, Debit Cards, Mentoring, Leadership, Financial Analysis, Finance
Education
Northwestern University - Kellogg School of Management 1994 — 1995
MBA, Marketing, Finance
University of Delaware 1986 — 1990
BSBA, Marketing, Finance
Accenture January 2011 - Present
Accenture October 2007 - August 2011
MBNA America Bank January 2000 - January 2005
GE Capital January 1998 - January 2000
Advanta National Bank January 1996 - January 1998
Skills
Building Relationships, Governance, Change Management, Project Management, Inter-personal, Call center start-up, Call Center..., Call Center Development, Customer Service, Customer Engagement, Profit Maximization, Communication, Problem Solving, Problem Analysis, Operational Streamlining, Exceptional People..., Vendor Management, Outsourcing Management, Process Improvement, BPO, Outsourcing, Management, Leadership, CRM, Call Centers, Strategy, Business Development, ERP, Business Intelligence, Operations Management
Education
Goldey-Beacom College 1983 — 1986
Business administration
Goldey-Beacom College
Goldey-Beacom College
Bank of America January 2006 - Present
MBNA America Bank 1988 - 2006
Skills
Credit Cards, Fraud, Risk Management, Banking, Executive Management
Education
Roanoke College 1977 — 1981
Georgetown University March 2007 - Present
Bank of America January 2006 - September 2006
MBNA America Bank January 1991 - September 2006
MBNA 1991 - 2006
MBNA America 1991 - 2006
Skills
Financial Services, Portfolio Management, Banking, Credit, Strategic Planning
Education
Georgetown University 1971 — 1975
JM&A Group September 2007 - Present
Cross Country Healthcare 2005 - 2007
The Caler Group 2004 - 2005
SunTrust Bank 2003 - 2004
MBNA America Bank 1997 - 2003
Skills
Microsoft Office, Sales Management, Team Building, Microsoft Excel, Customer Retention, Outlook, Sales
Education
Palm Beach State College 1997 — 1999
The Bower Group, LLC 2008 - Present
Bank of America/MBNA America Bank 2006 - 2007
MBNA America Bank 2000 - 2006
MBNA America Bank 1999 - 2000
MBNA America Bank 1993 - 1999
Education
Hampton University 1989 — 1993
B.S, Business Marketing
Amtrak November 2013 - Present
Amtrak Food & Beverage October 2010 - October 2013
MBNA October 1993 - July 2007
Bank of America 2006 - 2007
MBNA/Bank of America 2006 - 2007
MBNA America Bank 1993 - 2007
MBNA America Corp 1993 - 2006
Skills
Vendor Management, Contract Administration..., Project Portfolio..., Event Planning for..., Menu Development, Supply Chain Management, Operations Management, P&L Management, Team Building, Food Service, Forecasting, Cross-functional Team..., Food & Beverage, Process Improvement, Budgets, Program Management, Customer Service, Pricing, Contract Negotiation, Leadership, Change Management, Management, Contract Management, Logistics
Education
Towson University 1975 — 1977
Bachelor of Science (BS), Business Administration
Essex Community College 1973 — 1975
Associate of Arts (AA), Business Administration
Carlisle & Gallagher Consulting Group, Inc. September 2015 - Present
DARTON GROUP Consulting January 2015 - September 2015
SunTrust Bank August 2013 - November 2014
Ally Financial Inc. July 2012 - July 2013
Duke Energy Corporation May 2010 - June 2012
Wachovia Bank August 2006 - April 2009
MBNA 2005 - 2006
MBNA America Bank 1998 - 2005
MBNA America Bank 1994 - 1998
Skills
Fair Lending Essentials, Microsoft Excel, Pivot Tables, PowerPoint, Microsoft Word, Microsoft SQL Server, Microsoft Exchange, Hyperion Financial..., SAS, Access, Microsoft Office..., Credit Risk, Risk Management, Operational Risk..., Project Management, Project Risk, Credit Cards, Operations Management, Sarbanes-Oxley Act, Operational Risk, Business Analysis, Strategic Planning, Regulatory Requirements, Collection Strategy, Mortgage Banking, Mortgage Compliance, Compliance Testing, Smart Grid, AMI, credit, Process Improvement, Strategy, Budgets, Credit, Leadership, Call Centers, Banking, Analysis, Portfolio Management, Forecasting, Financial Risk
Education
Cleveland State University 1987 — 1992
Bachelor's degree, Business/Corporate Communications
Collections Marketing Center (CMC) April 2008 - Present
Barclaycard 2002 - 2008
Bank One 2000 - 2002
MBNA America Bank 1993 - 2000
Skills
Risk Management, Credit Cards, Business Analysis, Banking, Credit Risk, Call Centers, Relationship Management, Financial Services, Credit, Analytics, Payments, Executive Management, Financial Risk, Strategy, Vendor Management
Education
American University 1991 — 1993
Bachelor's degree, School of International Service
American University
New Destiny Life Coaching, LLC January 2011 - Present
Bank of America January 2006 - December 2010
MBNA America Bank May 1996 - January 2006
Mobil July 1987 - May 1996
Skills
Management, Call Center, Coaching, Telecommunications, Vendor Management, Banking, SDLC, Process Improvement, Risk Management, IT Strategy, Business Analysis, Disaster Recovery, Credit Cards, IT Management, Visio, Project Portfolio..., Program Management, Change Management, Project Management, ITIL
Education
Howard University 1982 — 1987
Bachelor of Business Administration
Central High School (Philadelphia) 1978 — 1982
Bachelor of Arts
JPMorgan Chase May 2014 - Present
Morgan Stanley November 2007 - April 2014
Bank of the Philippine Islands December 2004 - October 2006
MBNA America Bank September 2003 - September 2004
Pilipinas Shell Petroleum Corporation July 1998 - September 2000
Skills
Fixed Income, Derivatives, Equities, Commodity, Risk Management, Investment Banking, Trading, Capital Markets, Financial Services, Business Analysis, Asset Management, Middle Office, Bloomberg, Valuation, Electronic Trading, Portfolio Management, Equity Derivatives, Financial Analysis, Financial Markets, Options, Credit Derivatives, Trading Systems, Securities, Swaps, Investments, Financial Modeling, Microsoft Excel, Banking, Interest Rate..., Project Management, Emerging Markets, Business Process..., Operational Risk..., Back Office
Education
Temple University - Fox School of Business and Management 2001 — 2003
Master of Business Administration (MBA), Marketing
University of the Philippines 1993 — 1998
BS, Business Administration and Management, General
Merck (The Judge Agency) May 2009 - December 2009
Judge May 2009 - December 2009
AstraZeneca August 2008 - February 2009
Yoh August 2008 - February 2009
Blue Cross Blue Shield of Delaware August 2006 - June 2008
Diamond State Federal Credit Union April 2005 - July 2006
MBNA America Bank January 1995 - April 2005
Education
Dowling College
BA, Economics/Finance/Accounting
Dowling College
Bachelor of Arts Degree, Economics; Finance
Berkshire Associates Inc. May 2013 - Present
Apex Systems February 2011 - 2013
American Asphalt, LLC January 2007 - January 2011
Technical Talent Locators Ltd January 2006 - November 2006
National Fidelity Mortgage, Inc January 2002 - December 2005
MBNA America Bank February 2001 - December 2002
Skills
Strategy, Sales, Recruiting, Proposal Writing, Sales Management, Strategic Planning, Temporary Placement, Team Building, Business Development, Interviews, Screening, Customer Service, Selling, Negotiation, Applicant Tracking..., Competitive Analysis, Time Management, Marketing, Project Management, Leadership, Hiring, Government, Management, Technical Recruiting, Policy, CRM, Cold Calling, Account Management, Talent Acquisition, Salesforce.com, Training
Education
Salisbury University 1996 — 1999
B.A, Mass Communications
American Express November 2008 - Present
Wachovia 2004 - 2008
TRIAD FINANCIAL CORP. 2003 - 2004
MBNA AMERICA BANK 1997 - 2003
Education
Palm Beach Community College 1996 — 1998
Coursework towards A.A. Degree
IST Management Services July 2008 - Present
IST Management Services March 2008 - July 2008
SMLJ National Career Information’s June 2002 - May 2003
MBNA America Bank January 2002 - June 2002
Education
LIU Post 2003 — 2006
Bachelor of Arts, Criminal Justice
AAA Mid-Atlantic October 2011 - June 2013
First National Bank of Chester County June 2005 - August 2009
MBNA America Bank 1989 - 2005
Skills
Loans, Banking, Portfolio Management, Strategic Planning, Financial Services, Strategy, Finance, Sarbanes-Oxley Act, Consumer Lending, Process Improvement, Credit Risk, Mergers, Business Strategy, Financial Analysis, Retail Banking, Risk Management, Mergers & Acquisitions, Executive Management, Mortgage Lending, Financial Modeling, Financial Risk, Credit, Credit Cards, Analytics, Commercial Banking, Forecasting, Management, Leadership, Credit Analysis
Education
The George Washington University - School of Business 1982 — 1984
MBA, Finance and Investments
Ohio University 1972 — 1976
BBA, Economics
JPMorgan Chase 2006 - Present
COMPACT August 2013 - June 2015
UNCF- Orlando 2009 - June 2015
University Instructors, Inc September 2007 - May 2009
Outreach Center January 2001 - 2009
Bellefaire JCB July 2005 - September 2007
Sky Bank formerly Metropolitan Bank & Trust December 1999 - September 2006
The Leader Mortgage Company- US Bank 1997 - 1999
MBNA America Bank June 1996 - April 1998
Western Reserve University June 1993 - August 1995
Skills
Leadership, Business Development, Fundraising, Marketing, Management, Program Management, Team Building, Nonprofits, Training, Recruiting, Sales, Community Outreach, Financial Analysis, Start-ups, Policy, Finance
Education
John Carroll University 1993 — 1997
B.A., Communications
Nova Southeastern University 2009 — 2011
M.B.A, Human Resource Management
Bell Medical Services August 2009 - Present
007 Records Inc. January 2005 - Present
Vonage January 2008 - November 2008
Vonage March 2007 - December 2007
Vonage June 2006 - February 2007
Vonage September 2005 - May 2006
UNLIMITED CONNECTIONS LLC November 2002 - April 2005
MBNA America Bank June 2000 - September 2002
Skills
Call Center, Customer Retention, Customer Satisfaction, Telecommunications, VoIP, Management, Strategy, Customer Experience, Vendor Management, Process Improvement, Telemarketing, Outsourcing, Business Process..., Business Analysis, Windows, Troubleshooting, Team Management, Sales, Strategic Planning, Call Centers, Training
Education
Morgan State University
Earl G. Graves School; Bachelor of Science, Business and Management; Marketing
Consultant - Marketing & Communications, Program Implementation, Project Development February 2013 - Present
KeyBank November 2010 - January 2013
KeyBank November 2004 - January 2011
Sprint August 2002 - September 2003
Albert Mitchell & Associates September 1999 - December 2001
MBNA America Bank June 1998 - August 1999
Skills
Banking, Marketing Communications, Corporate Communications, Internal Communications, New Business Development, Program Implementation, Innovation, Corporate Events, Call Centers, Program Management, Business Strategy, Change Management, Marketing Strategy, Relationship Management, Strategic Communications, Strategic Planning
Education
John Carroll University
2010Master of Arts, Communications Management
John Carroll University
2004Bachelor of Arts, Communications
Executive Jet Management July 2015 - Present
Jet Aviation Flight Services February 2008 - July 2015
NFI July 2006 - February 2008
FlightSafety International May 2005 - July 2006
MBNA America Bank December 1993 - April 2005
Skills
Charter, Commercial Aviation, Aviation, Flight Safety, Aircraft, Flights, Airport Management, Flight Planning, Flight Training, Aircraft Maintenance, Piloting, Type Rating, Avionics, Airports, Crew Resource Management, Transportation, Operations Management, Business Aviation, Aviation Security, Human Factors, Civil Aviation, Airworthiness, CFI, ATP, Program Management, International Flight..., Flight Test, General Aviation, Aerospace, Airlines, Safety Management..., Helicopters, PowerPlant, Ground Instructor, Military, Private Pilot, Aeronautics, Gulfstream, Airplane, Command, Jets, Instrument Rating, A320, B737, CFII, Aircraft Systems, Multi-engine, Ground Handling, First Class Medical, Military Aviation
Education
Utah Valley State College 2004 — 2005
BS, Professional Pilot, Summa Cum Laude
New England Aeronautical Institute 1975 — 1977
AS, Aviation Management
Daniel Webster College
Bank of America January 2005 - Present
MBNA America Bank 1994 - Present
MBNA America September 1994 - January 2006
Education
Miami University 1990 — 1994
BS, Mass Communications
Citi ImplementationCitigroup2007 - Present
MBNA America Bank 1995 - 2007
Education
Goldey-Beacom College 1995 — 1999
BS, Marketing Management
Netsmartz 2007 - 2011
US Navy 2003 - 2004
U.S. Navy February 2003 - November 2003
US Navy October 2000 - February 2002
MBNA America Bank May 1999 - September 1999
MBNA America Bank May 1998 - September 1998
Skills
Navy, Defense, Military Operations, Intelligence, National Security, Operational Planning, Military, Hazmat Operations, Security, Aircraft, Military Aviation, Public Speaking, Leadership, Hazardous Waste..., Private Pilot, Helicopter Operations, Hazmat Management, Hazmat Response, C4ISR, Command
Education
Rutgers, The State University of New Jersey-New Brunswick 2014 — 2015
Bachelor's degree, Materials Science and Engineering
University of Maine 1996 — 2000
Bachelors, German Language and Literature
Brunswick High School
Christliches Jugenddorf Deutschland
Dubspot
Dubspot
Trawing 5
AMEC Environment & Infrastructure Inc. 2006 - Present
MBNA America Bank September 1995 - August 2005
Skills
Engineering, Program Management, Team Leadership, Facilities Management, Process Improvement, Project Planning, Project Coordination, Construction Management, Engineering Management, Inspection, Change Management, Strategic Planning, Project Management, Leadership, Proposal Writing, Civil Engineering, Due Diligence, Management, Construction, Contract Negotiation, Contract Management, MS Project, Cross-functional Team..., Sustainability, Procurement, Remediation, Purchasing, Process Scheduler, Vendor Management, Water, Operations Management, Project Control, Project Delivery, Analysis, Project Estimation, Feasibility Studies, Team Building, Budgets, Environmental Compliance
Education
Texas A&M University 1986 — 1987
MSCE, Construction Management
In Transition July 2015 - Present
Unity Health Network February 2015 - July 2015
In Transition November 2014 - February 2015
National Safety Apparel January 2014 - November 2014
Kolita and Company CPA's and CVA's October 2011 - November 2013
In Transition October 2008 - October 2012
Life Settlement Insights July 2007 - October 2008
US Bank August 2005 - September 2007
MBNA America Bank September 2003 - June 2005
Taco Bell March 1996 - September 2003
Skills
Accounting, Financial Statements, Auditing, Financial Analysis, Payroll, QuickBooks, Corporate Tax, Employee Benefits, Microsoft Office, GNU Cash, Peachtree, UltraTax CS, Personal Income Tax..., TCM by Workwise, Management, Accounts Payable, Accounts Receivable, Customer Service, Microsoft Excel, Finance, Team Building
Education
Keller School of Management 2010 — 2013
MBA, Accounting
David N. Myers University 2005 — 2007
BSBA, Accounting
David N. Myers University 2001 — 2003
BSBA, Marketing
Cuyahoga Community College 1999 — 2001
Associate of Applied Business, Marketing
Blue Bridge Financial, LLC July 2009 - June 2015
Evans National Leasing, Inc January 2005 - June 2009
M&C Leasing, Inc September 1999 - December 2004
MBNA America Bank 1995 - 1999
Skills
Portfolio Management, Management Consulting, Risk Management, Strategic Planning, Credit, Forecasting, Small Business Lending, Banking, Financial Structuring, Loans, Credit Analysis, Commercial Lending, Business Strategy, Credit Risk, Operations Management, Commercial Banking, Finance, Asset Based Lending, Sales Management, Factoring, Financial Services, Structured Finance, Underwriting, Lines Of Credit
Education
Brunel University
Study abroad curriculum - London
Goldey Beacom College
Master of Business Administration (MBA), Finance
State University of New York at Buffalo
Bachelor's degree, Economics
Nixon Uniform Service & Medical Wear September 2014 - Present
Nixon Uniform Service & Medical Wear 2014 - 2015
Prince Telecom/Midtown Express December 2013 - September 2014
Prince Telecom October 2012 - September 2014
Crossroads Christian Fellowship October 2005 - June 2012
Blue Cross Blue Shield of Delaware on Assignment from Robert Half September 2010 - February 2012
PNC Financial Services Group November 2007 - April 2010
PNC Global Investment Services November 2007 - April 2010
MBNA America Bank June 2004 - October 2006
MBNA America Bank October 2001 - June 2004
Skills
Accounting, Financial Analysis, Auditing, Internal Controls, General Ledger, Cash Management, Fund Accounting, Risk Management, GAAP, Financial Accounting, Internal Audit, Account Management, Customer Satisfaction, Sales, Customer Service, Payroll, Management
Education
Immaculata University 2004 — 2008
Bachelor of Science (BS), Finance/Business Management
GGB Bearing Technology April 2015 - Present
Sikorsky Aircraft August 2014 - April 2015
Ashland Speciality Ingredients, Ashland Chemical Inc. January 2010 - April 2014
Johnson Matthey April 2004 - November 2009
US Air Force Reserve June 1996 - September 2009
Johnson Matthey April 2001 - April 2004
Acro Extrusion / Deceuninck North America May 1999 - April 2001
MBNA America Bank January 1997 - May 1999
United States Air Force 1990 - January 1997
Skills
Supply Chain Management, Cross-functional Team..., Supply Chain, Process Improvement, Operations Management, Program Management, Leadership, Management, Project Planning, Logistics, Project Management, Supply Management, Strategic Sourcing, ERP, Product Development, Team Building, Strategic Planning, Budgets, Purchasing, Materials Management, Manufacturing, Business Process..., Procurement, Continuous Improvement, Process Engineering, Six Sigma, Lean Manufacturing, Warehousing, SAP, MRP, Materials, Change Management, Forecasting, Training, Strategy, Supply Chain..., Quality Assurance, Planning, Root Cause Analysis
Education
Duke University
Bachelor's Degree, Civil Engineering
Webster University
Master's Degree, International Relations
Air War College (US Air Force)
Barclaycard November 2013 - Present
Bank of America September 1995 - November 2013
MBNA America Bank 1995 - 2005
Skills
consumer credit, management experience, strategic minded, Credit Cards, Credit, Loans, Banking, Financial Services, Risk Management, Relationship Management, Vendor Management, Portfolio Management, Strategy, Leadership, Mergers & Acquisitions, Credit Risk, Executive Management, Due Diligence, Consumer Lending, AML, Management, Fraud, Operational Risk..., Finance, Mortgage Lending
Education
Maurice A. Deane School of Law at Hofstra University 1992 — 1995
JD, Law
Villanova University 1988 — 1992
BA, Political Science
Progressive Insurance April 2013 - Present
Progressive Insurance 2013 - 2015
Progressive Insurance 2013 - 2015
OnX Enterprise Solutions November 2011 - February 2013
Dealer Tire, LLC June 2011 - October 2011
CIT Financial Corporation May 2006 - June 2011
MBNA America Bank November 2002 - April 2006
Skills
SQL, Access, Cognos, Microsoft Office, Quality Assurance, Business Analysis, Business Intelligence, Excel, Word, PowerPoint, Visio, Data Warehousing, Outlook, Databases, OBIEE, Analysis, Process Improvement, Business Process..., Data Analysis, Project Management, CRM, Change Management, Vendor Management, Management
Education
Kent State University 1997 — 2001
B.A, Management Information Systems
Confidential (Management Consulting) July 2012 - Present
Oasis August 2010 - July 2012
Aetna Rx Home Delivery August 2005 - November 2009
The Home Depot April 2004 - August 2005
MBNA America Bank November 1997 - July 2003
Skills
Employee Relations, Compensation, Succession Planning, Benefits, Talent Acquisition, Customer Relations
Education
Nova Southeastern University 1998 — 2000
MBA, Business Administration
Nova Southeastern University
BS, Business Administration & Professional Management
Wilmington Trust 2010 - 2011
H&R Block December 2007 - 2011
MBNA America Bank 1996 - 2006
MBNA America Bank, NA 1995 - 1996
Education
Goldey Beacom College
MBA, Business Administration & Human Resource Management
Wilmington College
BBA, Business Management
Baltimore Orioles January 2013 - Present
Wells Fargo May 2011 - Present
PNC Mortgage July 2010 - May 2011
NFM, Inc. February 2007 - June 2010
NFM, Inc. October 2001 - February 2007
Knox Financial Group, LLC February 2001 - October 2001
McCormick & Schmick's June 2000 - January 2001
MBNA America Bank January 1997 - July 1998
Skills
Mortgage Lending, Loans, Mortgage Banking, Refinance, Loan Origination, FHA, Credit, Consumer Lending, Residential Mortgages, Credit Analysis, VA loans, FHA financing, Commercial Lending, Underwriting, Reverse Mortgages, Risk Management, Credit Risk, Finance, VA Loans
Education
Shepherd University 1992 — 1996
Bachelor of Arts (BA), Psychology
Philadelphia Gear April 2008 - Present
Philadelphia Gear April 2004 - April 2008
MBNA America Bank January 1994 - April 2004
Skills
Manufacturing, Sourcing, Lean Manufacturing, Low Cost Country..., Indirect Purchasing, Supplier Negotiation, Project Purchasing, Supplier Development, Strategic Supplier..., Global Sourcing, Six Sigma, Product Development
Education
West Chester University of Pennsylvania 1987 — 1989
Not Completed, Business Administration and Management, General
Lincoln Technical Institute-Moorestown 1979 — 1981
Certificate, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician
North East Catholic
Siemens Healthcare Diagnostics - R&D Division August 2010 - Present
Barclaycard US 2008 - 2010
Discover Financial Services 2005 - 2008
MBNA America Bank 2001 - 2005
Catholic Health Initiatives 1998 - 2001
Skills
Excel, Microsoft Office, SQL, FiServ, Kronos, Hyperion, Oracle, SAP, OnBase, Mobius, PeopleSoft, Hyperion Enterprise
Education
Penn State University
Bachelor of Science (BS), Accounting and Finance
Pacific Gas and Electric Company July 2014 - Present
Pacific Gas and Electric Company January 2012 - August 2014
American Electric Power January 2007 - October 2011
Ohio Consumers' Counsel September 2006 - July 2007
City of Cincinnati June 2006 - August 2006
Public Utilities Commission of Ohio January 2000 - January 2005
MBNA America Bank January 1998 - January 2000
Ohio Senate January 1997 - January 1998
Skills
Natural Gas, Contract Management, Energy, Renewable Energy, Energy Policy, Gas, Energy Management, Energy Markets, Commodity Markets, Water, Electric Power, Analysis, Contract Negotiation, Electricity Markets, Commodity, Civil Litigation
Education
University of Cincinnati College of Law 2004 — 2007
Juris Doctor, Law
Ohio Wesleyan University 1994 — 1998
Bachelor of Arts, German, International Studies
Discover November 2010 - Present
Clement Communications, Inc February 2006 - November 2010
MBNA America Bank January 2005 - February 2006
MBNA America Bank March 2004 - December 2004
MBNA America Bank October 2002 - February 2004
American Cancer Society August 2001 - May 2002
Skills
Accounting, Sales Operations, Recruiting, PowerPoint, Newsletters, Negotiation, Microsoft Excel, Loans, B2B, CRM, Credit, Credit Analysis, Customer Service, Email Marketing, Leadership, Strategic Planning
Education
Penn State University 2000 — 2004
BA, Communications, Media Studies
The Pennsylvania State University, University
Bachelor of Arts, Communications
School Board of Broward County August 2010 - Present
School Board of Broward County August 2007 - Present
MBNA America Bank July 1997 - April 2002
US Army June 1992 - June 1996
Education
Florida Atlantic University 1996 — 2002
B.S., Exercise Science and Health Promotion
BWX Technologies, Inc. July 2002 - Present
MBNA America Bank January 2000 - July 2002
Skills
Lean Manufacturing, Six Sigma, Energy, Product Development, Continuous Improvement, Process Improvement, Project Management, Manufacturing, Root Cause Analysis, Strategic Planning, Project Planning, Customer Service, Team Building
Education
Cleveland State University 2006 — 2006
MBA, Business Management
David N. Myers University 2001 — 2003
BBA, Business Administration
MBNA America Bank June 1996 - October 2000
Skills
Telemarketing, Cook, Waitressing, Entrepreneur
Education
Full Sail University 2012 — 2014
Washington County Community College 1992 — 1994
Associate's degree, Secretarial Studies
Merchant Focus April 2014 - April 2015
Merchant Focus September 2012 - April 2014
PowerPay September 2010 - September 2012
First Choice Financial Lending, LLC September 2006 - September 2010
New Century Financial Corporation April 2004 - September 2006
MBNA America Bank September 2001 - September 2003
Skills
Credit Cards, New Business Development, Credit, Payments, Relationship Management, Credit Analysis, Sales, E-payments, Marketing, Merchant Services, Debit Cards, Management, Electronic Payments, Business Development, Payment Card Processing, E-commerce, Risk Management, Account Management, Banking, Finance, Lead Generation, Strategic Partnerships, B2B, Merchant Accounts, Payment Gateways, Financial Services, Merchant Card Processing, Customer Acquisition, Mobile Payments, Portfolio Management, Cards, Salesforce.com, Acquiring, Start-ups, Payment Systems, Executive Management, Sales Process, Strategy, Fraud, Direct Marketing, Transaction Processing, Financial Risk, Mobile Commerce, Payment Industry, Operational Risk..., Credit Risk, PCI DSS, Payment Services, Gift Cards, Cold Calling
Education
New England College of Business and Finance 2012 — 2014
Master of Business Administration (MBA), Accounting and Finance
Ohio Wesleyan University 1997 — 2001
Bachelor of Arts (B.A.), Political Science and Government
Camden National Bank February 2008 - Present
Dechert LLP August 2006 - October 2007
MBNA America Bank January 1997 - April 2006
Skills
Financial Analysis
Education
Northeastern University 1994 — 1997
Master of Business Administration (MBA), Finance
Bryant University 1980 — 1984
BS, Accounting
United Guaranty Corporation June 2014 - Present
Bank of America August 2012 - February 2014
Bank of America August 2010 - August 2012
Square 1 Bank February 2009 - May 2010
Wells Fargo April 2009 - October 2009
Square 1 Bank March 2008 - January 2009
First Citizens Bank May 2006 - 2008
First Citizens Bank March 2005 - April 2006
MBNA America Bank June 2002 - July 2004
Skills
Financial Reporting, Financial Risk, Internal Audit, Credit, Investments, Risk Management, Mortgage Lending, Financial Modeling, Finance, Credit Analysis, Portfolio Management, Commercial Banking, Financial Analysis, Microsoft Excel, Customer Service, Banking, Corporate Finance, Financial Services, Loans, Process Improvement, Cash Management, Loan Origination, Credit Risk, Retail Banking, Auditing, Treasury Management, Commercial Lending, Small Business Lending, Consumer Lending, Valuation
Education
Strayer University-North Carolina 2005 — 2007
Master of Business Administration (MBA), Business Administration
Winston-Salem State University 1996 — 2000
Bachelor of Science (BS), Business Administration/Banking & Finance
MBNA Corporation, Wilmington, DE 2004 - Present
MBNA America Bank 1994 - 2005
MBNA 1994 - 2005
MNC Financial, Inc., Baltimore February 1987 - October 1993
Education
Calvert Hall College High School, Towson, MD
Loyola University Maryland
BS
Fuel Fitness Network September 2006 - April 2013
Ohio Savings/ Amtrust Bank February 2005 - September 2006
U.S. Bank May 2004 - February 2005
MBNA america Bank April 2001 - April 2003
Skills
Management, Sales, Marketing, Human Resources, Customer Service, New Business Development, Business Planning, Networking, Customer Retention, Interviews, Fitness
Education
Cleveland State University
Bachelor of Arts (B.A.), Psychology
American Academy of Exercise
ACE personal Trainer
Bank of America 2012 - 2013
Bank of America 2005 - 2012
MBNA America Bank 2004 - 2005
MBNA America Bank 2002 - 2004
Skills
CRM, Credit, Refinance, Call Centers, Loans, Finance, Accounting, Customer Service, Internal Audit, Financial Risk, Lines Of Credit, Credit Risk, Banking
Education
Kent State University 1996 — 2000
Bachelor of Arts (BA), Political Science
Highland High School