PacifiCare Health Systems
Industry: Insurance company
DescriptionPacifiCare Health Systems was a Fortune 500 healthcare company based in Cypress, California. It was acquired by UnitedHealth Group in late 2005, which continued to market health plans under the PacifiCare and SecureHorizons names until 2011, when it changed to the UnitedHealthcare name. Headquarters: Cypress, California, United States Founder: Terry O Hartshorn Founded: 1983 Number of employees: 7,500 Subsidiaries: UnitedHealthcare Inc, Spectera Inc, Parent organization: UnitedHealth Group
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PacifiCare Health Systems Employees
AssureStart July 2014 - Present
AssureStart February 2013 - July 2014
SeaBright Insurance Company May 2010 - February 2013
SeaBright Insurance Company May 2009 - June 2010
Safeco October 2005 - April 2009
GE Auto Warranty Company 2003 - 2005
PacifiCare Health Systems 2002 - 2003
Aetna 2000 - 2001
Aetna 1998 - 2000
Aetna 1996 - 1998
Skills
Financial Analysis, Insurance, Property & Casualty..., Financial Reporting, Business Analysis, Process Improvement, Accounting, Finance, Strategic Financial..., Analysis, Workers Compensation, Risk Management, Financial Risk, Auditing, Business Process..., Underwriting, Internal Controls, Sarbanes-Oxley Act, Financial Planning, Customer Relations, Customer Engagement, Customer Support
Education
University of Hartford 1991 — 1993
MBA, Accounting
Western Connecticut State University
BS, Education
Transamerica May 2014 - Present
American Heart Association - National Center July 2002 - May 2014
First Horizon Home Loans, National Headquarters March 2001 - November 2001
PacifiCare Health Systems October 1999 - January 2001
TMP Worldwide May 1996 - October 1999
Skills
Direct Marketing, Non-profits, Direct Mail, Email Marketing, Creative Direction, Marketing Strategy, Integrated Marketing, Fundraising, Marketing Communications, Strategy, Budgets, Marketing, Analytics, Program Management, Advertising, Nonprofits
Education
University of North Texas
BBA, Marketing
Molina Healthcare September 2009 - Present
UnitedHealth Group January 2008 - September 2008
Kaiser Permanente March 2006 - January 2008
PacifiCare Health Systems January 1997 - March 2006
Skills
HIPAA, Healthcare, Healthcare Information..., Healthcare Management, Medicare, Managed Care, Medicaid, Hospitals, EMR, Process Improvement, EHR, Software Documentation, Health Policy
Education
University of Phoenix 2013 — 2016
Bachelor of Business Administration (BBA), Health/Health Care Administration/Management
UnitedHealth Group March 2008 - Present
UnitedHealthcare January 2007 - March 2008
PacifiCare Health Systems January 2000 - December 2006
PacifiCare Health Systems January 1994 - January 2000
Skills
Six Sigma Green Belt, Agile Methodologies, Project Management, Oracle E-Business Suite, Financial Reporting, Financial Analysis, Cross-functional Team..., Process Improvement, Analysis, Vendor Management, Business Analysis, Business Intelligence, Healthcare Information...
Education
University of Phoenix-Southern California Campus
Business Administration
IBM Global Services March 2002 - Present
PacifiCare Health Systems September 1998 - March 2002
Alltel Information Services January 1992 - August 1998
Skills
Disaster Recovery, IT Service Management, Process Improvement, Data Center, Networking, Citrix, Enterprise Architecture, IT Strategy, PMP, Incident Management, Infrastructure, Business Continuity, Business Continuity..., Management, Security, Servers, IT Management, Windows Server, ITIL, Storage, Vendor Management, IT Operations, Risk Assessment, Project Management, Project Portfolio..., Visio, AIX, Solution Architecture, Program Management, Risk Management, Virtualization, Information Technology, Integration, Governance, PMO, IT Outsourcing
Education
University of La Verne 1990 — 1992
Bachelor of Science, Business Administration
Premera Blue Cross June 2015 - Present
Symetra Financial Corp. July 2014 - May 2015
United Healthcare February 2008 - October 2013
United Healthcare December 2005 - February 2008
PacifiCare Health Systems November 2001 - December 2005
PacifiCare Health Systems November 1998 - November 2001
US Healthcare / Aetna July 1994 - July 1998
Prudential Insurance June 1989 - June 1994
Skills
Group Health..., Underwriting Mgmt., Brokers, Underwriting, Risk Management, Health Insurance, Strategic Planning, Employee Benefits, Health Care Reform, Insurance, Analysis, Financial Analysis, Self-funded, HMO, Health Savings Accounts, Leadership, Strategy, Management, Team Building, Managed Care
Education
University of Miami - School of Business
Bach. of Bus. Admin.
Genworth Financial May 2015 - Present
Genworth Financial September 2004 - December 2014
Genworth Financial February 2001 - August 2004
Boyles Enterprises, Inc. 1995 - January 2001
PacifiCare Health Systems 1988 - 1995
Cigna Health Plans 1985 - 1988
Skills
Long-term Care, Fixed Annuities, Long Term Care Insurance, Insurance, Term Life Insurance, Life Insurance, Disability Insurance, Employee Benefits, Leadership, Universal Life, Medicare, Sales, Retirement, Whole Life, Brokers, Sales Management, Retirement Planning, Recruiting, Indexed Annuities, General Insurance, Accident, Investments, Underwriting, Group Insurance, Insurance Brokerage, Critical Illness, Licensed Life & Health..., Wealth, Medicare Part D, Permanent Life Insurance, Wealth Accumulation, Key Person Insurance, Overall insurance..., Health Insurance
Education
University of Oklahoma
Bachelor's Degree, Marketing with special distinction
Star Spencer High School
High School, high school curriculum
CIGNA Healthcare February 2013 - Present
Assurant November 2010 - July 2012
CIGNA Healthcare November 2005 - October 2010
PPO Next 2006 - 2007
PacifiCare Health Systems 1998 - 2006
Movie Gallery November 1992 - August 1997
Skills
Insurance, Employee Benefits, Group Benefits, Health Insurance, Dental, Brokers, Sales Operations, Service Operations, Relationship Management, Building Relationships, Oral & Written..., Written & Oral..., Account Management, Customer Service, Dentistry, Disability Insurance, Health Savings Accounts, Leadership, Life Insurance, Management, Medicare, Open Enrollment, Outlook, Relationship Building, Sales, Strategic Planning, Strategy, Team Building, Underwriting
Education
University of North Alabama 1994 — 1997
Master of Science (M.S.), Criminal Justice and Corrections, 3.0
University of North Alabama 1988 — 1992
Bachelor of Applied Science (B.A.Sc.), Sociology, 3.0
WellPoint October 2014 - Present
Cigna-HealthSpring July 2014 - October 2014
Amerigroup Corporation August 2007 - June 2014
UnitedHealthcare 2005 - 2006
PacifiCare Health Systems July 2001 - May 2005
Skills
HIPAA, Provider Relations, Medicare, Network Development, Healthcare Industry, HMO, Health Insurance, Medicaid, Healthcare, Managed Care, Physician Relations, Provider Network..., Medicaid Managed Care, Insurance, Quality Improvement, Provider Education, Healthcare Reimbursement, Healthcare Information..., Healthcare Management
Education
University of Phoenix 2010 — 2013
Bachelor's, Healthcare Administration
Willis December 2013 - Present
Willis April 2007 - December 2013
Andreini & Company 2004 - 2007
PacifiCare Health Systems 2001 - 2004
UltraLink 1999 - 2001
Skills
Health Insurance, Insurance, Employee Benefits, Account Management, Managed Care, Strategic Planning, Healthcare, Health Savings Accounts, Marketing, Disability Insurance, Microsoft Excel, Customer Service, Marketing Strategy, Analytics, Consulting, Strategic Partnerships, Microsoft Word, Public Speaking, COBRA, Brokers, Strategy, Benefits Administration, HRIS, Financial Modeling, Risk Management, Leadership, Management
Education
University of Southern California 1993 — 1997
BA, Communications & Anthropology
Molina Healthcare March 2013 - Present
Kaiser Permanente IT through Apex Systems October 2012 - January 2013
Reed Group September 2011 - October 2012
ACS, a Xerox Company March 2007 - September 2011
PacifiCare Health Systems May 2001 - March 2003
Skills
Requirements Gathering, Business Analysis, Business Requirements, Visio, User Acceptance Testing, SharePoint, SQL, Business Process, Software Project..., Systems Analysis, Microsoft SQL Server, Business Intelligence, Agile Methodologies, Oracle, Gap Analysis, Waterfall, Vendor Management, Business Process..., Process Improvement, Project Management
Education
Denver Career College/f.k.a Denver Paralegal Institue 2003 — 2003
Certificate, Paralegal
University of Phoenix 1998 — 2000
Bachelor of Science (B.S.), Business Information Technology
Castle Medical, LLC January 2015 - Present
AED Consulting January 2008 - Present
Dr. Comfort July 2013 - January 2015
Healthcare Products, LLC October 2009 - June 2013
Skorcher, LLC May 2008 - October 2008
Life Saving Solutions, Inc August 2003 - August 2008
PacifiCare Health Systems 2002 - 2003
Dynegyconnect, LLP (A Division of Dynegy, Inc.) 2000 - 2002
PacifiCare Health Systems 1998 - 2000
United States Marine Corps 1993 - 1999
Skills
AED Program Design and..., IT Business Strategy, Business Strategy, Business Analysis, Marketing Strategy, Sales Management, Pricing Strategy, Management, Strategic Planning, Customer Service, Program Management, Healthcare, New Business Development, Sales, Public Speaking, Training, Microsoft Word, Medical Devices, Marketing, Small Business, Leadership, Team Building, Fundraising, Account Management, Contract Negotiation, Business Development, Entrepreneurship, Sales Operations, Start-ups, Product Launch, Direct Sales, Strategy
Education
University of Phoenix
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
Virginia Polytechnic Institute and State University
Political Science and Government
Aamoth Consulting August 2014 - Present
Leo A Daly April 2012 - July 2014
Aamoth Consulting LLC January 2010 - March 2011
Navigant Consulting 2010 - 2010
Kurt Salmon Associates August 1987 - December 2009
PacifiCare Health Systems June 1985 - July 1987
Fairview Health Services 1981 - 1982
Skills
Strategic Planning, Leadership, Healthcare Consulting, Hospitals, Strategy, Healthcare, Management Consulting, Program Management, Healthcare Industry, Management, Forecasting, Negotiation, Healthcare Management, Architectures, Change Management, Project Planning, Public Speaking, Integration, New Business Development, Facilities Management, Leadership Development, Architecture, Consulting, Marketing Strategy, Process Improvement
Education
University of Minnesota-Twin Cities 1983 — 1985
Masters in Hospital Administration, Hospital Administration
University of Utah 1975 — 1980
Bachelor of Science, Biology
Fargo South High School 1971 — 1975
HS
Novation April 2014 - Present
McKesson August 2012 - April 2014
Various Companies February 2009 - April 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2012 - August 2012
Robert E. Nolan Company March 2007 - January 2009
Lone Star Scuba 2005 - 2008
Fischer & Company 2006 - 2006
PacifiCare Health Systems May 2002 - May 2005
PacifiCare Health Systems November 2000 - May 2002
PacifiCare Health Systems May 1999 - November 2000
Skills
Project Management, Management Consulting, Healthcare, Budgets, Insurance, Marketing, Strategy, Leadership, Financial Services, Management, Cross-functional Team..., Business Development, Product Management, Sales, Email Marketing, Account Servicing, Professional Services, Corporate Real Estate, Digital Marketing, Digital Media, Crisis Communications, Internal & External..., Public Relations, Public Speaking, Marketing Communications, Strategic Communications, Advertising, Retail Marketing, B2B Marketing Strategy, B2C Marketing, Banking, Negotiation, Corporate Communications, Trade Shows, Special Events, Conference Coordination, Staff Supervision, Public Affairs, Proposal Writing, Business Writing, Sales Operations, Copy Editing, Customer-focused Service, Vendor Relationship..., Relationship Building, Collateral Materials..., Fulfillment Services, Business Analysis, Employee Training
Education
Calera Public
University of North Texas
BBA, Marketing
Orange County Employee Benefit Council September 2011 - Present
UnitedHealth Group August 2001 - Present
PacifiCare Health Systems 2001 - 2006
Education
University of Iowa
UnitedHealth Group May 2011 - April 2013
Accenture May 1997 - May 2011
PacifiCare Health Systems June 1995 - May 1997
Skills
Program Management, Business Process..., Process Improvement, Change Management, Vendor Management, Business Transformation, Outsourcing, PMP, Management Consulting, Integration, Requirements Analysis, Cross-functional Team..., Governance, Business Process..., IT Management, Management, Service Delivery, Visio, SDLC, Resource Management, Information Technology, Enterprise Architecture, Requirements Gathering
Education
Lincoln High School , Bloomington Minnesota
High School Diploma
University of Minnesota-Twin Cities
4 years of college did not graduate, Biological Sciences and Psychology
CMA Exam Academy April 2014 - Present
Mission Landscape Companies, Inc. June 2008 - January 2015
Mission Landscape Companies, Inc June 2007 - May 2008
Weber Distribution June 2005 - May 2007
PacifiCare Health Systems June 2004 - May 2005
Goodyear Import/Export January 2003 - May 2005
Skills
Controllership Functions, Cost Management, Risk Management, Performance Management, Management Accounting, Corporate Finance, Financial Analysis, Financial Reporting, Decision Analysis, Financial Forecasting, Business Process..., Cost Accounting, Capital Budgeting, Operating Budgets, Internal Controls, ERP Oracle, Oracle CRM, GAAP, Fixed Assets, Revenue Recognition, Oracle ERP, Variance Analysis, Monthly Close, Financial Audits, Consolidation, Financial Statements, Managerial Finance
Education
Institute of Management Accountants (IMA)
Certified Management Accountant (CMA)
University of Phoenix-Southern California Campus
Bachelor of Science (BS), Accounting and Finance
TeleTech 2010 - Present
Self-employed 2007 - Present
Marten Transport 2004 - 2007
PacifiCare Health Systems 1991 - 1999
KTVQ 1980 - 1988
Skills
Team Building, Process Improvement, Call Centers, Customer Service, Microsoft Office, Account Management, Product Development
Education
Eastern Montana College Billings, Montana
Business Administration and Management, General
UNLV
UnitedHealthcare June 2002 - Present
Humana 2007 - 2008
PacifiCare Health Systems May 1999 - June 2002
FHP ( Family Health Plan) May 1997 - August 1999
Access Blue Conenction April 1996 - May 1997
Carondelet Health Network July 1993 - April 1996
Group Health Medical Associates (GHMA) February 1990 - April 1993
Skills
Managed Care, Medicare, Health Insurance, Medicaid, Healthcare Industry, HIPAA, Health Policy, Healthcare, Healthcare Management, Process Improvement, Employee Benefits
Education
University of Phoenix 1997 — 2002
Project Manager
Sahauro High School, Tucson,AZ
Keck Medicine of USC January 2014 - Present
A Cast of Caregivers - Celebrity Stories to Help You Prepare to Care February 2013 - Present
Handle With Care TV show June 2011 - Present
Caregiving Club October 2010 - Present
PBS Next Avenue, Forbes.com April 2012 - January 2013
ThirdAge Media, LLC. January 2011 - January 2013
WowOWow.com October 2010 - December 2012
National Alliance for Caregiving May 2009 - November 2010
Evercare, UnitedHealth Group (Fortune 50 Company) April 2006 - October 2010
PacifiCare Health Systems May 2004 - April 2006
Skills
Public Speaking, Public Relations, Marketing Communications, Networking, Author, Reporter,..., Caregiving Expert, Published Author, Caregiving, Family Caregiving, Subject Matter Experts, Expert Communicator, Alzheimer's Care, Healthcare, Nonprofits, Blogging, Elder Care, Strategic Partnerships, Sales, Leadership, Marketing, Integrated Marketing, Marketing Strategy, Start-ups, Advertising, Video Production, Social Media, Event Planning, Creative Direction
Education
University of Southern California 1981 — 1985
B.A., Journalism and Political Science
Kaiser Permanente - Colorado August 2015 - Present
Kaiser Permanente September 2012 - Present
Aon Hewitt May 2007 - September 2012
PacifiCare Health Systems 1995 - 2000
Skills
Employee Benefits, Actuarial Science, Insurance, Health Insurance, Underwriting, Brokers, Benefits Administration, Risk Management, Medicare, Disability Insurance, Process Improvement, Managed Care, Life Insurance, Analysis, Healthcare
Education
University of Nebraska-Lincoln 1976 — 2000
Bachelor of Science (BS), Business/Managerial Economics
Contra Costa Child Care Council July 2006 - Present
PacifiCare Health Systems August 2001 - May 2006
Randstad 2000 - 2001
Electronic Data Systems (EDS) 1997 - 2000
Electronic Data Systems (EDS) 1990 - 1997
Skills
Non-profits, Employee Benefits, Employee Relations, Change Management, Performance Management, Public Speaking, Onboarding, Human Resources, Benefits Administration, Leadership, Training, Personnel Management, Talent Management, Nonprofits, Recruiting, Coaching, New Hire Orientations, Program Management
Education
University of Pittsburgh
BS, Business/Psychology
Duff's Business Institute
Diploma, Merchandising Management
William Morris Endeavor May 2011 - May 2015
Britenote.com January 2009 - May 2011
Xap Corporation March 2000 - May 2011
Interactive Search, Inc December 1997 - March 2000
PacifiCare Health Systems February 1995 - May 1998
Skills
Software Development, Microsoft SQL Server, SDLC, ASP.NET, Project Management, Software Engineering, Agile Methodologies, Web Applications, Web Services, HTML, Team Leadership, Strategy, JavaScript, C++, Design Patterns, WCF, C#, ASP.NET MVC, ASP.NET Web API, SQL, T-SQL, CSS, JSON, XML, Entity Framework, .NET, jQuery, jQuery UI, KnockoutJS, Solr, Bootstrap, AppFabric, Redis, Microsoft CRM, WordPress, Windows Server, Windows Azure, SQL Azure, TFS, Git, SSRS, Technical Architecture
Education
University of Puget Sound
Bachelor’s Degree, Mathematics and Computer Science
KelseyCare Advantage February 2007 - Present
PacifiCare Health Systems 1989 - 2000
Skills
Customer Service, Process Improvement, Marketing Communications, Health Savings Accounts, Medicare, Marketing Strategy, Public Relations, Healthcare, Account Management, Health Insurance, Advertising, Public Speaking, Marketing, Strategic Planning, Direct Mail, Managed Care, Team Building, HMO, CRM, Vendor Management
Education
University of Houston-Downtown
WellCare Health Plans (purchased Easy Choice Health Plan 09/12) September 2012 - August 2013
Easy Choice Health Plan July 2007 - August 2013
Molina Healthcare September 2006 - July 2007
PacifiCare Health Systems 1991 - 2006
Skills
Software Documentation, Health Insurance, Medicare Part D, Medicare, Quality Management, Vendor Management, HMO, Testing, Health Policy, Business Requirements, Healthcare, Healthcare Information..., Healthcare Consulting, Medicaid, Healthcare Industry, Process Improvement, Insurance, Management, HIPAA, Project Management, Managed Care, Cross-functional Team..., Healthcare Management, Analysis, Provider Relations, Leadership, Policy, Training, Network Development
Education
University of Phoenix 1998 — 2001
BS, Business Management
Brooklyn Technical High School
U.S. Department of Labor September 2011 - Present
AAFES 1997 - Present
MDX Imaging Center May 2010 - September 2011
NetCare Life and Health May 2009 - June 2010
TakeCare Insurance Company, Inc. 2006 - 2009
PacifiCare Health Systems 2003 - 2006
PacifiCare Health Systems 1999 - 2003
PacifiCare Health Systems 1997 - 1999
DPHSS, Guam 1995 - 1996
W.I.C. PROGRAM 1994 - 1995
Skills
Healthcare, Health Insurance, Customer Service, Microsoft Office, Training, System Administration, Research, Time Management, Human Resources, Management, Data Entry, Policy, Administrative..., Insurance, Sales, Administration
Education
UOG 2010 — 2011
Masters, Education
University of Phoenix 2005 — 2009
Bachelor of Science, HealthCare Administration
Malate Catholic School
Malate Catholic School
Southern California Edison October 2006 - Present
Pranix November 2003 - September 2006
Pacific Communications 2002 - 2003
PacifiCare Health Systems October 1998 - April 2002
PacifiCare Behavioral Health January 1994 - September 1998
Skills
Strategic Planning, Healthcare, Budgets, Managed Care, Project Management, Health Insurance, Team Building, Forecasting, Performance Management, Management, Sales, Microsoft Excel, Business Process..., Construction
Education
University of Phoenix 2001 — 2003
BS, Business Management
Interior Designers Institute 2006 — 2008
AA, Interior Design
Highmark Inc. November 2014 - Present
Brooklyn-Queens Conservatory of Music January 2012 - Present
PwC Consulting September 2012 - November 2014
Deloitte Consulting February 2011 - September 2012
Occasio Group, Inc. 2010 - 2011
APS Healthcare 2008 - 2010
Universal American Corp. 2006 - 2008
PacifiCare Health Systems 2003 - 2006
Banc of America Securities 2000 - 2003
Standard & Poor's 1996 - 1998
Skills
Strategic Planning, Cost Management, Financial Analysis, Competitive Analysis, Data Analysis, Mergers, Acquistions, Corporate Finance, Healthcare, Managed Care, Medicare, Healthcare Analytics, Healthcare Consulting, Problem Solving, Strategic Thinking, Theory of Constraints
Education
Wesleyan University 1987 — 1991
BA, Modern European History with Honors
University of Rochester - Simon Business School
MBA, Finance and Accounting
Aetna March 2008 - Present
University of Phoenix May 2005 - Present
UnitedHealthcare December 2005 - March 2008
UnitedHealthcare September 2002 - March 2008
PacifiCare Health Systems 2002 - 2005
Sierra Health Services 1996 - 2002
Skills
Employee Benefits, Health Insurance, Insurance, Disability Insurance, Coaching, Sales Management, Sales, Recruiting, Small Business, Strategic Planning, Team Building, Customer Service, Healthcare, Managed Care, Medicare, Marketing Strategy, New Business Development, Analysis, Life Insurance, Account Management, Start-ups, Leadership, Program Management, Negotiation, Team Leadership, Customer Retention, Marketing, Strategy, Selling, Risk Management, Management, Cold Calling, Direct Sales, Business Development, Training, Contract Negotiation, CRM, Long-term Care, Leadership Development, Sales Presentations, Health Policy, Workers Compensation, Strategic Partnerships, Human Resources, Benefits Administration, Entrepreneurship, Executive Management, Budgets
Education
University of Phoenix 1998 — 2000
MBA, Management
University of Wisconsin-Oshkosh 1983 — 1987
BBA, Marketing
FIREPAN MUSIC 2010 - Present
Independent Contractor June 1983 - Present
Powerwave Technologies September 2012 - May 2013
Corinthian Colleges, Inc November 2007 - October 2009
United HealthCare/Prescription Solutions December 2005 - November 2007
Prescription Solutions March 2001 - December 2005
PacifiCare Health Systems August 1998 - March 2001
Website Media Group August 1994 - August 1998
Skills
Strategic Planning, Music, Business Strategy, Recording, Social Networking, Digital Media, Business Development, Marketing, Social Media, Account Management, Marketing Strategy, New Business Development, Vendor Management, Business Process..., Strategy, Cross-functional Team..., Program Management, Team Building, Management, Start-ups, Leadership, Public Speaking, Project Management, Team Leadership, Consulting, Process Improvement, Online Advertising, Social Media Marketing, Performance Management, Strategic Partnerships, Executive Management, Entertainment, Enterprise Software, Entrepreneurship, IT Management, Networking, Integration, Budgets, Telecommunications, Mergers & Acquisitions, Information Technology
Education
University of Phoenix 1999 — 2002
Bachelors, Business Management
Jean Mark Belkadi - Guitar Instruction 1986 — 1988
1:1 Study, Music - Guitar & Theory
Ted Greene - Guitar Instruction 1985 — 1987
1:1 Study, Music - Guitar & Theory
Faunt School of Music 1983 — 1985
Cert, Music
Not employed Operational ManagerUnitedHealth Group2005 - 2015
Gentiva Health Services 2003 - 2005
St. Rose Dominican Hospitals 2001 - 2004
College of Southern Nevada 2001 - 2003
Tower Health Nevada 2000 - 2001
Aetna 1999 - 2000
PacifiCare Health Systems 1995 - 1999
Skills
Operations Management, Medical Case Management, Medical Compliance, Regulatory Compliance, Utilization Review, Utilization Management, Client Intake, Scheduling Management, Teaching Adults, Training & Development
Education
University of Nevada-Las Vegas
Bachelor of Science (BS), Nursing
University of St. Francis
Master of Science (MS), Health Administration
Anthem, Inc. October 2013 - February 2015
WellPoint May 2009 - September 2013
Wellpoint June 2007 - April 2009
United Health Group 2005 - 2006
PacifiCare Health Systems March 2004 - October 2005
Health Net 1998 - 2004
AAF Ad 2 June 1994 - June 1995
Ogilvy & Mather 1987 - 1991
Skills
Health Insurance, Hospitality Industry, Volunteer Management, Non-profit Marketing, Time Management, Cross-functional Team..., Team Leadership, Staff Training, Workflow Design, Marketing Research, Marketing Resource..., Vendor Management, Launching Of New..., Community Based..., Multicultural Marketing, Corporate Marketing, Brand Awareness, Channel Marketing, Vendor Relations, Fundraising, Staff Mentoring, Meeting Planning, PowerPoint, Broadcast Television, Content Strategy, Volunteer Leadership, Radio Promotions, Advertising, Direct Marketing, Employee Hiring, Audience Segmentation, Targeted Advertising, Marketing Management, Community Outreach, Event Marketing, Event Execution, Meeting Management, Trade Marketing, Small Business, Focus Groups, Marketing Oper, Marketing, Medicare Advantage, Human Resources, Market Planning, Event Management, Marketing Strategy, Lead Generation, Recruiting, Integrated Marketing
Education
Keller Graduate School of Management 2009 — 2011
Masters, Human Resources Management
University of Hawaii at Manoa
B.A., Communications
Ciber, Inc 2010 - Present
Six Sigma Productions 2009 - 2010
eHealthPartners 2007 - 2009
Propoint Solutions 2004 - 2008
The TriZetto Group 2002 - 2004
PacifiCare Health Systems 1998 - 2002
Ernst & Young 1996 - 1998
PCS Health Systems 1992 - 1996
CMSI 1989 - 1992
Airborne Express 1983 - 1985
Skills
SDLC, Healthcare Information..., Business Analysis, Business Intelligence, IT Strategy, Healthcare, ITIL, Software Project..., HIPAA, Integration, Requirements Analysis, Enterprise Architecture, Program Management, Visio, Process Improvement, Business Process..., PMP, Business Process, IT Management, Change Management, Management Consulting, Strategy, PMO, Vendor Management, Project Portfolio..., Six Sigma, Requirements Gathering, Professional Services, Data Warehousing, Software Implementation, Resource Management, Business Requirements, SharePoint, Solution Architecture
Education
University of Oregon 1975 — 1979
BS, Computer Science
Wells Fargo Dealer Services December 2014 - Present
PIMCO February 2013 - July 2014
Hoag Memorial Hospital May 2012 - January 2013
The Irvine Company October 2000 - May 2012
PacifiCare Health Systems March 2000 - October 2000
Merit Property Management February 1995 - March 2000
Skills
PMO, Vendor Management, Project Management, Business Analysis, Process Improvement, SDLC, PMP, Team Building, SharePoint, Business Process, Visio, Software Documentation, Disaster Recovery, Project Portfolio..., IT Operations, Program Management, Software Project..., Business Process..., IT Strategy, Business Intelligence, ERP, Requirements Analysis, Integration, IT Management, Requirements Gathering, Enterprise Architecture, Change Management, MS Project, ITIL, CRM, Agile Methodologies, Data Center, Resource Management, IT Service Management, Data Warehousing, Cross-functional Team..., Information Technology, Project Delivery, SAP, Consulting, Management, Training, Leadership, Software Development, Budgets
Education
University of Phoenix 1999 — 2003
Bachelor of Science (B.S.), Business Administration
Total LIfe Changes, LLC March 2015 - Present
Game Changerz, Inc. April 2012 - Present
Halliburton Energy Services June 2007 - Present
PacifiCare Health Systems January 1994 - June 1998
Skills
Project Management, Petroleum, SAP, Contract Management, Program Management, Project Planning, SharePoint, Business Process, Leadership, Change Management, Vendor Management, Project Coordination, Process Improvement, Negotiation, Business Development, Team Building, Coaching, Operations Management, Leadership Development, Business Strategy, Visio, Organizational..., Energy, Strategic Planning, Supply Chain Management, Performance Management, Team Leadership, Business Process..., Public Speaking, Software Documentation, Management, Microsoft Excel, Microsoft Office, Materials Management, Supervisory Skills, Procurement, Budgets, Business Analysis, Oil/Gas, Cross-functional Team..., Logistics, New Business Development, Business Planning, MS Project, Training, Analysis, Risk Management, Customer Service, Contract Negotiation, Engineering
Education
University of Houston
Bachelors of Science, Interdisciplinary Studies & Business Mgmt.
Comcast October 2012 - Present
Comcast July 2002 - October 2012
PacifiCare Health Systems July 1992 - June 2002
Skills
Call Center, Customer Experience, Customer Retention, Technical Support, Customer Satisfaction, Telecommunications, Vendor Management, Workforce Management, VoIP, Broadband, Wireless, Cross-functional Team..., Customer Service, Leadership, Process Improvement, Management, Training, Telephony, Performance Management, Team Leadership, Sales Operations, Direct Sales, Call Centers, Salesforce.com, Account Management, Operations Management, Avaya, CRM, Troubleshooting, Recruiting, Managed Services, Strategic Partnerships, Sales Process, Team Building, Solution Selling
Education
University of Oregon
Bachelor of Arts (B.A.), English
Baxter International Inc. December 2014 - Present
Baxter Healthcare July 2011 - Present
Wintrust Financial Corporation June 2004 - October 2007
PacifiCare Health Systems April 2003 - February 2004
MTL Equity Products October 2001 - April 2003
Irish Life of North America May 1993 - October 2001
Skills
Marketing Strategy, Medical Devices, Product Development, Cross-functional Team..., Marketing, Product Management, Leadership, Six Sigma, Project Management, Team Leadership, Product Launch, Competitive Analysis, Product Marketing, Management, Strategy, Marketing Communications
Education
University of Iowa
Bachelor of Arts (BA), English
Black Knight Financial Services June 2012 - Present
Elite Social Management November 2010 - February 2012
PNG Management July 2010 - June 2011
Citi Residential Lending Inc September 2007 - June 2009
ACC Capital Holdings, Inc. May 2003 - September 2007
Pacificare Health Systems July 1998 - July 2003
Bergen Brunswig July 1995 - July 1998
Skills
Business Intelligence, Change Management, Quality Assurance, Business Management, Strategic Planning, Social Media, Public Relations, Small Business..., Business Analysis, Systems Analysis, Social Media Marketing, New Media Strategy, New Media Consulting, customer relationship..., Customer Relationship..., Training & Development, Program Management, Cross-functional Team..., Management, CRM, Employee Training, Training, Process Improvement, Project Management, SDLC, Visio, SharePoint, Agile Methodologies, Vendor Management, Team Building, Business Development, Requirements Analysis, Software Development, ERP, Leadership, Enterprise Software, Business Process, IT Strategy, Consulting
Education
University of La Verne 2001 — 2010
B.S., Organizational Management
UnitedHeath Group September 2010 - Present
Cronkite & Kissell January 2006 - September 2010
PacifiCare Health Systems March 2003 - January 2006
Deloitte April 1997 - March 2003
Education
University of Michigan 1991 — 1995
Bachelor of Arts (BA), History
DOCOMO PACIFIC November 2014 - Present
California Educational Centers, Inc. January 2008 - June 2010
PacifiCare Health Systems 2005 - 2006
PacifiCare Health Systems December 2001 - June 2005
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Customer Service, Office Administration, Employee Benefits, Interviews, Microsoft Word, Human Resources, Social Media, Research, Team Building, Teamwork, Public Speaking, Training, Management, Public Relations, Team Leadership
Education
University of Guam 2012 — 2014
Bachelor of Business Administration (B.B.A.), Human Resources Management
FutureSense, Inc. December 2007 - Present
Brandman University - Chapman University System January 2007 - Present
Long Beach Memorial Medical Center August 2006 - December 2007
UnitedHealth Group June 2006 - August 2006
PacifiCare Health Systems February 2005 - June 2006
Merit Property Management February 2002 - February 2005
St. Mary Medical Center February 2000 - February 2002
Mercer Human Resource Consulting February 1997 - February 2000
AACN 1988 - 1997
Skills
Organizational..., Leadership Development, Coaching, Team Building, Executive Coaching, Organizational..., Employee Engagement, Employee Training, Team Leadership, Leadership, Employee Relations, Teaching, Performance Management, Staff Development, Human Resources, Performance Improvement, Life/work Balance, Attitude Change, Maintaining A Positive..., Tactfulness, Executive Team Coaching, Workplace Relationships, Workplace Harassment, Constructive Dismissal, Onboarding, Management, Strategic Planning, Business Development, Training, Organizational..., Instructional Design, Personnel Management, Conflict Resolution, Consulting, Executive Development, Organizational Design, Succession Planning, Management Consulting, Start-ups, Emotional Intelligence, Workshop Facilitation, MBTI, Mergers & Acquisitions
Education
University of San Francisco 1992 — 1995
Masters, Human Resources and Org. Development
IBM September 2004 - Present
IBM March 2002 - September 2004
PacifiCare Health Systems January 1992 - March 2002
Librascope Corporation May 1990 - January 1992
TRW January 1989 - May 1990
Northrop Grumman Corporation August 1986 - January 1989
Skills
IT Management, Business Analysis, Business Continuity, Virtualization, Integration, Enterprise Architecture, Change Management, PMP, Service Delivery, Management, Data Center, Requirements Analysis, CRM, IT Outsourcing, Outsourcing, IT Service Management, Pre-sales, Business Process..., Information Technology
Education
University of Southern California 1991 — 1997
Master of Business Administration (M.B.A.)
University of Southern California 1988 — 1991
Master of Science, Systems Management
University of Hawaii at Manoa 1984 — 1986
Bachelor of Science (B.S.), Computer and Information Sciences, General
Wheaton College 1982 — 1984
Liberal Arts and Sciences/Liberal Studies
Holmes Murphy & Associates January 2014 - Present
Holmes Murphy & Associates 2011 - 2013
Brinson Benefits June 2002 - May 2011
PacifiCare Health Systems 1995 - 2002
Skills
Health Insurance, Disability Insurance, Insurance, Health Savings Accounts, Underwriting, Life Insurance, Brokers, Benefits Administration, Term Life Insurance, Long-term Care, Property & Casualty..., Health Care Reform, Workers Compensation, Managed Care, Account Management, COBRA, Commercial Insurance, 401k, Healthcare, Sales, Employee Benefits, Marketing
Education
University of North Texas 1985 — 1989
BBA, Finance
Tom C Clark High School 1981 — 1985
American Airlines March 2015 - Present
Radiant Systems Inc., American Airlines Contractor June 2014 - Present
Enterprise Holdings, Inc. September 2012 - June 2014
Magnir Group May 2011 - May 2012
University of Phoenix October 2007 - January 2010
Kidz Day Out, Inc. October 1999 - July 2006
PacifiCare Health Systems July 1990 - October 1997
Skills
Accounts Receivable, Customer Service, Microsoft Office, Distance Learning, Admissions, Student Affairs, Critical Thinking, Enrollment Management, Project Management, Accounting, Payroll
Education
University of Phoenix 2007 — 2011
BS, Psychology
Correctional Health Partners February 2013 - Present
Anheuser-Busch InBev July 2011 - April 2012
Extreme Networks May 2008 - July 2011
Express Scripts January 2007 - April 2008
Kaiser Foundation Health Plan July 2004 - October 2006
McKesson July 2001 - June 2004
PacifiCare Health Systems September 1995 - August 2000
Skills
Revenue Management, Financial Analysis, PowerPoint, SQL, Actuarial, CPG Industry, Pharmaceutical Industry, Healthcare Analytics, Healthcare Reimbursement, Microsoft Excel, Siebel, Business Analysis, Requirements Analysis, Revenue Analysis, Pricing, Actuarial Science, Forecasting, Product Marketing, Salesforce.com, Process Improvement, Cross-functional Team..., Product Management, Analysis, Sales Operations, Management, Leadership, Pricing Strategy
Education
University of Missouri-Rolla 1983 — 1988
B.S., Applied Mathematics
Ritenour High School
UnitedHealthcare June 2011 - Present
UnitedHealthcare January 2006 - June 2011
PacifiCare Health Systems January 2003 - January 2006
MCI May 1999 - August 2002
MCI July 1998 - May 1999
MCI July 1997 - July 1998
MCI April 1996 - July 1997
Pitney Bowes Management Services March 1993 - November 1995
Skills
Marketing Communications, Event Management, Product Marketing, Marketing, Direct Mail, Advertising, Account Management, New Business Development, Training, Leadership, Management, Project Planning, Budgets, Marketing Strategy, Customer Service, Analysis, Strategic Planning
Education
University of Rochester 1987 — 1991
BA, History
Argosy University Student Retention/School DirectorB & H Education- Marinello Schools of BeautySeptember 2006 - January 2008
University of Phoenix May 2003 - August 2006
Knowledge Alliance June 2001 - April 2003
International Education Corporation November 1999 - June 2001
PacifiCare Health Systems June 1999 - November 1999
Federal Warranty Service Corp. March 1994 - May 1999
Education
University of Phoenix 2004 — 2006
MBA, Marketing
Wellmark Blue Cross and Blue Shield June 2014 - Present
Wellmark February 2013 - July 2014
Pioneer Hi-Bred International August 2012 - February 2013
Wellmark April 2010 - August 2012
Wellmark October 2006 - April 2010
Wellmark, American Computer Services August 2005 - October 2006
PacifiCare Health Systems February 2002 - November 2003
PacifiCare Health Systems May 2000 - January 2002
PacifiCare of California April 1999 - April 2000
PacifiCare of California March 1998 - March 1999
Skills
Data Analysis, Business Objects, Business Process, Healthcare, Analysis, Data Warehousing, SharePoint, Requirements Analysis, Business Analysis, SQL, Integration, SDLC, Business Requirements, InfoPath Forms, SharePoint Designer, Performance Metrics, Metrics, Metrics Definition, Metrics Reporting, Report Writing, Accounts Receivable, Accounts Payable, Project Management, MS Project, Project Planning, Project Delivery, Requirements Gathering, Requirement..., Testing, Test Planning, Test Cases, System Testing, Regression Testing, User Acceptance Testing, Accounting, Healthcare Information..., Health Insurance, Scrum, Agile Methodolgy, Access, Agile Project Management, Data Modeling, Process Improvement, Systems Analysis, Visio, Vendor Management, Business Intelligence, Management, Databases, Software Documentation
Education
John F. Kennedy High School
University of Phoenix
Associate of Arts, Information Technology
Kellogg Company January 2015 - Present
Northern Trust February 2013 - December 2014
Health Resources Alliance September 2010 - December 2012
Health Resources Alliance June 2006 - September 2010
Health Resources Alliance January 2002 - June 2006
Health Resources Alliance August 1999 - January 2002
Health Resources Alliance April 1998 - August 1999
PacifiCare Health Systems March 1996 - April 1998
PacifiCare Health Systems January 1995 - March 1996
PacifiCare Health Systems April 1993 - January 1995
Skills
Operations Management, Project Management, Vendor Management, Policy Writing, Network Administration, Strategic Planning, Financial Reporting, Technical Sales, Communication, Customer Presentations, Staff Management, Server Administration, Operating Budgets, Phone System..., Computer Maintenance, Data Backup Solutions, Financial Statements, IT Operations, IT Audit, LAN-WAN, Training, Help Desk Implementation, Disaster Recovery, Microsoft SQL Server, Citrix, VMware, Management Presentations, Accounting, Billing, Process Documentation, Leading Meetings, Making Deadlines, Data Migration, Asset Managment, SAN, Healthcare, Vendor Relationships, Microsoft Exchange, Critical Thinking, Customer Service, Technical Support, Forecasting, IT Capital Planning, Firewalls, Business Continuity, Data Center, IT Management, Sales, Invoicing, Documentations
Education
University of Missouri-Columbia
Bachelor of Science (BS), Accounting
Fitbit June 2015 - Present
Encore Software Services April 2013 - Present
Commbridge 2012 - Present
NetSuite April 2013 - June 2015
Levi Strauss & Co. May 2010 - February 2013
TEKsystems May 2010 - November 2011
CSC June 1994 - October 2009
Kaiser Permanente August 2008 - August 2009
Gap Inc. January 2007 - July 2008
PacifiCare Health Systems August 2006 - December 2006
Skills
PMP, SDLC, Software Project..., Management Consulting, Requirements Analysis, Program Management, IT Strategy, Vendor Management, Business Intelligence, Business Analysis, Enterprise Architecture, Business Process..., Enterprise Software, Software Development, Project Delivery, Testing, Project Management, CRM, Integration, Data Warehousing, Process Improvement, Business Process, Analysis, PMO, Project Portfolio..., NetSuite
Education
University of Madras 1990 — 1994
B.S., Mechanical Engineering
OptumRx April 2015 - Present
OptumRx March 2015 - March 2015
OptumRx June 2012 - February 2015
Capital Group June 2006 - June 2012
RSI Home Products July 2005 - June 2006
PacifiCare Health Systems August 2002 - July 2005
KPMG September 1999 - June 2002
Skills
Financial Reporting, SEC filings, GAAP, Accounting, Financial Analysis, Auditing, Financial Accounting, Sarbanes-Oxley Act, Internal Controls, Financial Statements, General Ledger, Variance Analysis, Valuation, Accounts Payable, Account Reconciliation, CPA
Education
University of Southern California 1995 — 1999
Accounting
University of Southern California 1995 — 1999
Bachelor of Science (B.S.), Accounting
Strategic Growth Insurance Associates, Inc. August 2007 - Present
Health Net, Inc. June 2006 - August 2007
PacifiCare Health Systems November 2003 - June 2006
Database Marketers, LLC January 2002 - November 2003
Andreas Coullapides Ltd August 2000 - October 2001
Credit Services Group, Inc. August 1997 - August 2000
Quintel Entertainment January 1996 - August 1997
Skills
Strategy, Leadership, Program Management, Medicare, Management, Mergers & Acquisitions, Competitive Analysis, Insurance, Forecasting, Project Management, Product Development, Sales Operations, Health Insurance, Managed Care, Strategic Planning, Provider Relations, Healthcare, Training, Email Marketing
Education
University of Mississippi 1994 — 1995
MBA, Finance
University of Mississippi - School of Business Administration 1989 — 1994
BBA, Marketing, Management
Macy's Clearance Furniture Store March 2013 - Present
Sierra West Corporation October 2010 - June 2011
Eco Clean Maid Service January 2008 - December 2008
Kia Motors America June 2007 - October 2007
InSight Health Systems Corporation February 2005 - July 2006
InSight Health Systems Corporation March 2004 - September 2004
Keane Incorporated May 1991 - October 2003
PacifiCare Health Systems January 1997 - January 2002
FHP May 1991 - December 1996
Skills
Project Management, Program Management, Project Planning, Management, Analysis, Requirements Gathering, Software Development, IT Service Management, Budgets, Security, Start-ups, Data Center, Policy, Process Scheduler, Retail, Change Management, Team Leadership, Information Technology, Process Improvement, Business Analysis, Microsoft Office, Property Management, Business Intelligence
Education
University of Southern California 1976 — 1981
Bachelor of Science (BSc), Business Administration
Coastline College 2009 — 2012
Political Science
Alere Health LLC January 2007 - September 2013
Alere November 2006 - September 2013
Alere Medical 2006 - 2013
PacifiCare/United of CA January 1998 - January 2007
PacifiCare of California 1998 - 2007
PacifiCare Health Systems September 1995 - February 1998
PacifiCare of Nevada January 1995 - January 1998
Skills
Disease Management, Healthcare, Managed Care, HEDIS, NCQA, Cross-functional Team..., HIPAA
Education
University of Missouri
BA, Business Administration
University of Missouri-Saint Louis
BA, Business Administration
University of Phoenix
Masters, Organizational Management
University of Phoenix
Master of Arts, Organizational Management
ESRI, Inc. Director of PurchasingWhite Cap Construction SupplyApril 2006 - May 2007
PacifiCare Health Systems March 2001 - May 2006
Prime Advantage Corporation March 2000 - April 2001
UCLA Health Care March 1998 - March 2000
Skills
Procurement
Education
University of La Verne
National Cattlemen's Beef Association May 2008 - Present
National Cattlemen's Beef Association July 2006 - May 2008
Pelegrin Gray Research December 2001 - July 2006
Qwest Communications November 1999 - December 2001
Mattel Toys September 1994 - November 1999
PacifiCare Health Systems January 1993 - September 1994
DDB February 1990 - January 1993
Skills
Reputation Management, Corporate Communications, Media Relations, Press Releases, Digital Media, Research, Crisis Communications, Digital Marketing, Advertising, Management, Customer Insight, Internal Communications, Marketing, Market Research, Brand Management, Newsletters, Marketing Strategy
Education
University of Maryland College Park 1985 — 1990
B.S., Journalism
University of London, England 1987 — 1988
Study Abroad, Junior Year
Sauðárkrókur, Iceland 1984 — 1985
Senior year, high school
Resource Global September 2006 - Present
Resources Global Professionals September 2006 - February 2009
Ameriquest Mortgage September 2005 - September 2006
Ameriquest & Argent Mortgage September 2005 - September 2006
Pacific Life Insurance September 2004 - September 2005
Jefferson Wells International November 2003 - September 2004
PacifiCare Health Systems January 1999 - January 2003
PacifiCare Health Systems January 1997 - January 1999
Countrywide Financial Corporation January 1996 - January 1997
Home Savings of America January 1991 - January 1996
Education
University of Illinois at Urbana-Champaign 1974 — 1977
Bachelors, Finance
DESIGNATIONS
University of Illinois at Urbana-Champaign
Bachelor of Science degree, Finance
ULA - United Launch Alliance - Lockheed Martin & Boeing August 2011 - Present
Shane Co. March 2010 - July 2011
Resources Global Professionals August 2007 - March 2010
Great-West October 2004 - August 2007
PacifiCare Health Systems November 1998 - October 2004
Xcel Energy January 1998 - November 1998
Metropolitan Utilities District February 1993 - December 1997
Deloitte & Touche July 1990 - February 1993
Skills
Sarbanes-Oxley Act, Financial Reporting, Financial Analysis, Accounting, Business Process, Financial Modeling, ERP, Managerial Finance, Auditing, Finance, Internal Controls, Leadership, Forecasting, CPA, Change Management
Education
University of Nebraska at Kearney 1986 — 1990
Bachelor of Science, Business with emphasis in Accounting
Hixme February 2015 - Present
Arthur J. Gallagher & Co. June 2013 - January 2015
Blue Shield of California September 2012 - June 2013
Arthur J. Gallagher & Co. October 2006 - September 2012
Kaiser Permanente May 2005 - October 2006
Aon Consulting March 1999 - May 2005
PacifiCare Health Systems September 1996 - March 1999
The Segal Company February 1995 - September 1996
Skills
Health Insurance, Insurance, Underwriting, Employee Benefits, Brokers, Leadership, Healthcare, Disability Insurance, Managed Care, Health Savings Accounts, Medicare, Workers Compensation, Benefits Administration, Reinsurance, HIPAA, Life Insurance, Self-funded, HMO, Commercial Insurance, Claim, Term Life Insurance, Claims Management, PPO, Liability, General Insurance, Health Care Reform, Health Policy, Retirement
Education
University of Southern California
Bachelor of Science (BS), Business Administration with an Emphasis in Finance
CardioDx July 2014 - Present
Genomic Health March 2007 - June 2013
Blue Shield of California June 2005 - February 2007
Blue Shield of California July 2003 - June 2005
PPMSI August 2001 - August 2002
Stanford Hospital & Clinics May 2000 - May 2001
PacifiCare Health Systems January 1995 - June 1999
Unihealth 1993 - 1994
Skills
Managed Care, Pharmaceutical Industry, Oncology, Biotechnology, Genomics, Management, Program Management, SDLC, Medicare, Contract Negotiation, Hospitals, Provider Relations, Business Development, CRM, Policy, Infectious Diseases, Cross-functional Team..., Hematology, Human Resources
Education
University of Southern California 1990 — 1992
Masters of Health Administration
University of Southern California 1985 — 1989
Bachelor's degree, Public Administration
IBM April 2013 - Present
IBM Global Services March 2002 - April 2013
PacifiCare Health Systems 1999 - 2002
Skills
ITIL v3 Foundations..., Project Management, PMP, IT Service Management, SDLC, PMO, ITIL, Service Delivery, IT Strategy, Project Portfolio..., Vendor Management, IT Management, Project Delivery
Education
University of Phoenix 1998 — 2000
University of Maryland, Department of Communication July 2007 - Present
PRSA 1978 - Present
Hilton Hotels November 1999 - May 2004
Kaiser Permanente 1999 - 2004
PacifiCare Health Systems 1996 - 1999
Skills
Editing, Public Relations, Media Relations, Strategic Communications, Crisis Communications, Press Releases
Education
University of Southern California 1974 — 1981
BA and MA, Journalism and Public Relations
University of Maryland College Park
TriWest Healthcare Alliance March 2015 - Present
Phoenix Health Plan October 2012 - June 2015
TriWest Healthcare Alliance September 2010 - October 2012
PacifiCare Health Systems January 2003 - July 2007
Skills
Employee Benefits, Healthcare, Customer Service, Medicare, Health Insurance, Managed Care, Training, HIPAA, Medicaid, Insurance, Process Improvement, Claim, Healthcare Management, Provider Relations, Outlook, Analysis, Healthcare Industry, HMO, Medical Billing, CPT, ICD-9, Network Development
Education
University of Phoenix 2001 — 2005
Associate's degree, Business Administration, Management and Operations
Cole Paine and Carlin Insurance Agency May 2005 - Present
BlueCross BlueShield of Oklahoma September 1997 - May 2005
WellCor (HealthCare Oklahoma) 1995 - 1997
PacifiCare Health Systems 1993 - 1995
Skills
Employee Benefits, Underwriting, Insurance, Property & Casualty..., Health Insurance
Education
University of Oklahoma 1982 — 1986
BBA, Marketing
Leadership OKC
McAfee September 2014 - Present
Executive Assistance Leadership in the Dallas/Fort Worth Area May 2014 - September 2014
Vertex Business Services March 2009 - April 2014
MEDHOST, Inc. May 2008 - March 2009
Brach's Confections, Inc. September 2005 - May 2008
Allergan, Inc. August 2003 - July 2005
PacifiCare Health Systems June 2002 - August 2003
CWS Capital Partners LLC November 1997 - February 2001
Wells Fargo Bank May 1997 - November 1997
Taco Bell Corporate April 1992 - May 1997
Skills
CRM, Management, Microsoft Excel, Outlook, Salesforce.com, Project Management, PowerPoint, Call Centers, Microsoft Office, Training, Email Marketing, Strategic Planning, Microsoft Word, Leadership, System Administration, Marketing, Team Building, Process Improvement, Vendor Management, Account Management, Outsourcing, Recruiting, Public Relations, Team Management, Sales, Program Management, Human Resources, Strategy, New Business Development, Business Development, Cross-functional Team..., Executive Support, Executive..., Executive Office..., Executive Level..., Executive Level...
Education
University of Phoenix
Business Marketing
DoveLewis September 2003 - Present
Banfield Pet Hospital September 2001 - August 2003
PacifiCare Health Systems November 1998 - January 2001
PACC Health Plans 1992 - 1997
Skills
Strategic Planning, Non-profits, Fundraising, Public Speaking, Public Relations, Small Business, Social Media Marketing, Coaching, Marketing Strategy, Customer Service, Research, Business Strategy, Strategic Communications, Marketing Communications, Strategy, Media Relations, Management, Nonprofits, Budgets, Social Networking, Veterinary Medicine, Social Media, Dogs, Online Marketing, Volunteer Management, Event Planning, Pets, Leadership, Marketing, Team Building, Sales, Animal Welfare, New Business Development
Education
University of Oregon 1981 — 1985
Bachelor of Science (BS), Journalism
University of Oregon
Bachelor of Science (BS), Journalism
Cherry Creek Benefits September 2014 - Present
Cofinity September 2006 - December 2013
PacifiCare Health Systems March 2000 - March 2006
Skills
Health Insurance, Health Policy, Insurance, Health Savings Accounts, Managed Care, Benefits Administration, Employee Benefits, Disability Insurance, Dentistry, Claim, PPO, Brokers, Medicare, Healthcare, Strategic Planning, Sales, Sales Management, Account Management, Workers Compensation, Health Care Reform, Life Insurance, Underwriting, Term Life Insurance, Healthcare Industry, Self-funded, Group Insurance, General Insurance, Network Development, Sales Presentations, Experience using...
Education
University of Rochester 1982 — 1986
BA, Political Science
Comerica Bank 2010 - Present
EDS Credit Union 2006 - 2010
PacifiCare Health Systems 2000 - 2006
Kemper Insurance Company 1996 - 2000
Dresser Industries, Inc. 1985 - 1996
Education
University of North Texas 1977 — 1978
BBA
Bryan Adams
STARTEK November 2013 - Present
TeleTech September 2012 - March 2013
Adelphia Communications Corporation July 2006 - March 2012
Adelphia Communications Corporation April 2005 - July 2006
Adelphia Communications Corporation May 2003 - April 2005
TeleTech, Inc. September 2000 - May 2003
U S WEST/MediaOne/AT&T Broadband April 1998 - September 2000
PacifiCare Health Systems 1995 - 1998
PacifiCare Health Systems 1993 - 1995
PacifiCare Health Systems 1989 - 1993
Skills
HRIS, Employee Relations, Employee Benefits, Benefits Administration, Payroll, Internal Communications, Onboarding, Workforce Planning, Employment Contracts, Mergers & Acquisitions, Performance Management, Budget Management, Compliance, Budgets, Mergers, Bankruptcy, Budget Analysis, Governance, Internal Audit, Policy Analysis, Acquisition Integration, Workers Compensation, Compensation, Global Compensation, Compensation & Benefits, Incentive Programs, Compensation Structures, Global Human Resources..., Human Resources, Leadership, Strategy, Management, Training
Education
University of Phoenix 2007 — 2009
Master of Business Administration (MBA), Human Resources Management
University of Phoenix 1992 — 1995
Bachelor of Science in Business Administration, Finance
UnitedHealthcare July 2011 - Present
UnitedHealth Group March 2009 - July 2011
UnitedHealth Group October 2007 - August 2009
PacifiCare Health Systems April 2005 - October 2007
Pacific Life 2000 - 2005
Skills
Business Analysis, Business Process, Cross-functional Team..., Health Insurance, Medicare, Process Improvement, Program Management, Project Management, Strategic Planning, Management
Education
University of Phoenix 1999 — 2002
Bachelor of Science, Business Accounting
Southern California Permanente Medical Group May 2009 - Present
Kaiser Permanente June 2008 - May 2009
UnitedHealthcare January 2006 - June 2008
PacifiCare Health Systems July 2005 - December 2005
PacifiCare May 2004 - July 2005
Adroit Systems 1992 - 2002
Skills
Business Analysis, Business Process..., Financial Analysis, Competitive Analysis, Hospitals, Leadership, Financial Modeling
Education
University of Maryland University College 1999 — 2003
MS, Management - Healthcare Admin
Ingram Micro November 2007 - Present
PacifiCare Health Systems, Inc./ UnitedHealth Group, Inc. 2004 - 2007
PacifiCare Health Systems 2000 - 2004
PacifiCare Health Systems 1998 - 2000
Education
University of Phoenix 1997 — 1999
BS, Information Systems
Los Angeles Harbor College 1972 — 1974
AA, Mathematics, Science
Kaercher Campbell & Assoicates January 2009 - Present
PacifiCare Health Systems January 1994 - January 2004
Education
University of Phoenix 1993 — 1995
B A, Management
Gyles & Associates December 1994 - Present
EnduNeering 2002 - 2006
PacifiCare Health Systems April 1994 - December 1994
FHP Health Care 1988 - 1993
Skills
Medicaid, Medicare
Education
University of Manitoba 1971 — 1977
Bachelor's degree, Psychology
University of Manitoba 1971 — 1976
BA, Psychology
New York Life Long-Term Care 2005 - 2007
Greenberg Associates 2003 - 2004
PacifiCare Health Systems 2002 - 2003
United Healthcare. Managed Care for the Aged Division 1992 - 1994
The Long Term Care Group 1990 - 1992
Mass Mutual Life Insurance Company 1981 - 1989
Skills
Health Insurance, Long-term Care, Long Term Care Insurance, PPO, Healthcare Management, Business Strategy, Executive Management, Medicare, Managed Care, Disease Management, Healthcare Consulting, HIPAA, Insurance, Health Policy, Medicaid
Education
University of Massachusetts, Amherst
MSPH, Public Health Finance
Health Net Associate DirectorCognizant Technology Solutions2008 - Present
HealthNet Inc 2002 - 2008
Petra Consulting 1998 - 2002
PacifiCare 2001 - 2001
PacifiCare Health Systems 1997 - 1998
Skills
DB2, Vendor Management, SDLC, Software Documentation, Systems Analysis, Process Improvement, COBOL, Management, Business Analysis, VMS, Cluster, Visio, Integration, Databases, Business Intelligence, Requirements Analysis, SQL, Data Warehousing, Software Project...
Education
University of Madras
B.Sc, Mathematics
University of Oklahoma Health Sciences Center March 2014 - Present
Morrow & Associates, LLC September 2013 - Present
Breathe America June 2010 - August 2013
Morrow & Associates, LLC 2001 - June 2010
PacifiCare Health Systems 1995 - 2002
Hillcrest HealthCare Corporation 1990 - 1995
National Medical Enterprises 1989 - 1990
Century HealthCare Corporation 1984 - 1989
Skills
Managed Care, Leadership, Health Policy, Practice Management, Healthcare Information..., Strategic Planning, Medicare, Healthcare Consulting, HIPAA, Healthcare Management, Cross-functional Team..., Healthcare, Health Insurance, Management, Revenue Cycle Management
Education
University of Oklahoma 1982 — 1983
MA
University of Tulsa
BA
EnviroTech Services, Inc. September 2011 - January 2015
Market Centre Medical Equipment and Supply April 2009 - August 2011
United Agri Products January 2003 - August 2008
Lextron, Inc. July 1989 - January 2003
PacifiCare Health Systems August 1986 - April 1989
Skills
Accounts Receivable, Account Reconciliation, Microsoft Excel, Accounts Payable, Internal Controls, Financial Accounting, Accounting, General Ledger, Payroll, Financial Analysis, Variance Analysis, Invoicing
Education
University of Northern Colorado 1978 — 1982
BS, Accounting
American Specialty Health December 2008 - Present
Luxottica Retail/EyeMed Vision Care 2005 - 2008
Health Net May 2001 - November 2005
PacifiCare Health Systems January 2000 - May 2001
Skills
Managed Care, Health Insurance, Health Policy, Sales Management, Sales Presentations, Executive Management, Board of Director..., Ancillary Benefits, Acquisitions, Mergers, Sales Operations, Account Management, Employee Benefits, Medicare, Insurance, Health Savings Accounts, Sales Process, Sales, Selling, Cross-functional Team..., Mergers & Acquisitions, Healthcare, Wellness, Marketing, Board of Directors, Disease Management, Corporations
Education
University of South Florida 1980 — 1984
BA, Business, Marketing
Aetna - Mercy Care January 2011 - Present
First Health/Coventry March 2001 - June 2005
PacifiCare Health Systems 1997 - 2001
PacifiCare Health Systems (United Healthcare) 1997 - 2001
Education
University of Phoenix 1998 — 1999
MAOM, Organizational Managment
Alegeus Technologies 2015 - Present
Silverlink Communications 2012 - 2015
OptumHealth -a subsidiary of United Health Group 2007 - 2012
Precept 2004 - 2007
UltraLink 1998 - 2004
PacifiCare Health Systems 1995 - 1998
FHP Health 1993 - 1995
Skills
Certified Insurance..., Certified Insurance..., California Accident and..., Analytics, Business Development, Employee Benefits, Health Insurance, Health Policy, Healthcare, Healthcare Industry, Healthcare Information..., Insurance, Leadership, Managed Care, Management, Market Research, Marketing, Medicaid, Medicare, Process Improvement, Program Management, Sales Management, Sales, Sales Process, Selling, Strategic Planning, Strategies, Strategy, Underwriting
Education
University of Missouri-Columbia
BA
Halliburton 2007 - Present
Pacific Sunwear 2003 - 2007
Human Performance Solutions 2001 - 2003
PacifiCare Health Systems 1998 - 2001
Apria Healthcare 1991 - 1998
Skills
Organizational..., Leadership Development, Succession Planning, Executive Coaching, Learning and Development, Public Speaking, Training, Strategy, Management Consulting, Change Management, Performance Management, Career Management, Employee Engagement, Competency Management, Executive Assessment, Executive Development, HR Consulting, Culture Change, 360 Assessments, Coaching, HR Transformation, Project Management, Talent Management, Training & Development
Education
University of Missouri-Columbia
Bachelor of Science (BS)
Independent Consultant 2010 - Present
Dell 2013 - 2014
American Optical Services 2011 - 2012
Kaiser Permanente 2004 - 2009
PacifiCare Health Systems 2000 - 2004
UniHealth Management Company 1997 - 2000
Kaiser Permanente 1984 - 1997
Skills
Business Process..., Business Analysis, Healthcare Information..., Change Management, Project Management, Project Portfolio..., Process Improvement, Program Management, Software Project..., Software Documentation, Software Implementation, EHR, EMR, Cross-functional Team..., Management Consulting, SDLC, MS Project, Vendor Management, Healthcare, Business Process..., Requirements Analysis, Quality Assurance, Process Engineering, Disaster Recovery, HL7, Six Sigma, Business Process, Analysis, Leadership, IT Strategy, Visio, Access, PMP, PMO, Project Planning, Data Analysis, Microsoft Office, Project Coordination, Matrix Management, Quality Management, Risk Management, Training, Managing Workflow, Team Leadership, Practice Management..., Presentations, Consulting, Project Implementation
Education
University of Southern California
Bachelor of Science (BS)
Clean Energy Fuels April 2013 - Present
Clean Energy Fuels Corp November 2011 - Present
Ingram Micro November 2007 - October 2011
PacifiCare Health Systems March 1995 - February 2007
Skills
Payroll, Payroll Processing, ADP Payroll, HRIS, Process Improvement, PeopleSoft, Tax, Human Resources
Education
University of Phoenix 1997 — 1999
BSBIS, Information Systems
Rockwell Collins June 2014 - Present
Boeing March 2004 - May 2012
PacifiCare Health Systems 2000 - 2004
CON AGRA GROCERY PRODUCTS 1996 - 2000
HINES WHOLESALE NURSERIES 1994 - 1996
ULTRA TEC MANUFACTURING 1992 - 1994
Varco Drilling Systems 1975 - 1991
Skills
Volunteering, Process Scheduler, Administrative..., Earned Value Management, Event Management, Business Development, Budgets, Negotiation, Outlook, Office Management, PowerPoint, Fundraising, Human Resources, Nonprofits, Public Speaking, Training, Invoicing, Process Improvement, Leadership, Time Management, Procurement, Event Planning, Management, Project Management, Team Building, Analysis
Education
University of La Verne 2003 — 2005
B.S., Organizational Management
P.M.P. srl January 2000 - Present
PacifiCare Health Systems 2005 - 2006
Pacifific Life 2000 - 2004
Skills
Business Analysis, Data Warehousing, Oracle, Data Modeling, Enterprise Architecture, Visio, Business Intelligence
Education
University of Phoenix 2010 — 2012
MS IT Management
University of Southern California 1996 — 2000
BS, Computer Science and Multimedia
UnitedHealthcare 2006 - Present
PacifiCare Health Systems 2000 - 2006
HCA June 1996 - July 2000
Skills
Product Development, Incentive Programs, Managed Care, Network Development, Hospitals, Provider Relations, Medicaid, Medicare, Health Insurance, Health Policy, Program Management, Revenue Cycle, HIPAA, Contract Negotiation, Healthcare
Education
University of Louisiana at Lafayette 1992 — 1993
Masters, Business Administration
OptumInsight (formerly Ingenix) March 2010 - Present
St. Joseph Health System August 2008 - February 2010
Tenet Healthcare November 2002 - July 2008
PacifiCare Health Systems March 1993 - November 2002
HIPAA PMO June 2001 - July 2002
Provider Information Management March 1997 - June 2001
Skills
Access, Analysis, Financial Analysis, Project Management, Budgets, Microsoft Excel, Forecasting, PowerPoint, Microsoft Word, Revenue Cycle, Managed Care, Accounting, Business Analysis, Business Process..., Data Analysis, Healthcare Information..., Process Improvement, Analytics, Change Management, Competitive Analysis, Contract Management, EHR, Executive Management, Finance, Financial Modeling, Financial Reporting, HIPAA, Health Policy, Healthcare, Healthcare Consulting, Healthcare Industry, Healthcare Management, Hospitals, Insurance, Leadership, Management, Marketing Strategy, Medicaid, Medicare, Outlook, Outsourcing, Policy, Program Management, Project Planning, Revenue Cycle Management, Six Sigma, Software Documentation, Strategic Planning, Team Building, Visio
Education
University of Redlands 2008 — 2010
Masters, Business Administration / Finance
University of Phoenix 1998 — 2002
BS, Business Information Systems
Monarch Healthcare IPA April 2004 - Present
PacifiCare Health Systems June 1996 - November 2003
Skills
Policy Writing, Process Improvement, Quality Assurance, KPI Dashboards, Regulatory Requirements, Performance Improvement, Performance Management, Compliance, Auditing, Appeals, Goal Setting, Project Management, Data Analysis, Medical Compliance, Health Care Compliance, Medicare
Education
University of Pheonix 2009 — 2011
Bachelor of Science (B.S.), Health Administration
University of Phoenix 2009 — 2011
Bachelor of Science (BS), Health/Health Care Administration/Management
Vrabel Consulting Inc January 2013 - Present
Independent May 2012 - December 2012
Omnicell, Inc. November 2005 - April 2012
Sharp HealthCare September 2004 - November 2005
Omnicell May 2002 - September 2004
Scripps Health July 2001 - June 2002
Cardinal Health November 1999 - June 2001
PacifiCare Health Systems March 1998 - September 1999
Mayo Clinic February 1994 - February 1998
Mayo Clinic May 1985 - February 1994
Skills
Pharmacy, Pharmacy Automation, Hospital Pharmacy, Informatics, Patient Safety, Medical Devices, Leadership, Hospitals, Clinical Research, Pyxis, Healthcare Management, Pharmaceutical Industry, Pharmacists, Healthcare, Managed Care, Pharmacueticals, Community Pharmacy, Strategy, Healthcare Information..., Pharmacy Benefit..., Healthcare Industry, CPOE, Healthcare Consulting, Oncology, HL7, EMR
Education
University of Kentucky 1973 — 1976
Doctor of Pharmacy (PharmD), Clinical Practice; Drug Information
University of Michigan 1965 — 1970
Bachelor of Science (BS), Pharmacy
Brandywine High School, Niles, Michigan 1961 — 1965
Diploma
Health Net Federal Services May 2004 - Present
Sierra Military Health Services 1998 - May 2004
PacifiCare Health Systems 1994 - 1998
Federal Correctional Institution 1993 - 1997
Adirondack Health 1990 - 1994
Skills
Government Proposals, Managed Care, DoD, Project Management, Network Development, Provider Relations, Contract Negotiation, RFP, Proposal Writing, Start-up Organizations, Leading Projects, Staff Management, Team Building, Program Management, Medicare, Strategic Planning, Healthcare Information..., Health Insurance, Healthcare Management, Process Improvement, Medicaid, Healthcare, HIPAA, Healthcare Consulting, Credentialing, HMO, PPO, Health Policy, Hospitals, Disease Management
Education
University of Phoenix 2005 — 2007
MBA/MHA, Health/Health Care Administration/Management
SUNY
BS, Accounting / Buss. Admin
Los Angeles Pump & Valve Products July 2006 - Present
The Rogers Group June 2000 - June 2006
PacifiCare Health Systems September 1997 - June 2000
Talbert Medical Group May 1997 - September 1997
FHP Healthcare 1994 - 1997
Skills
Media Relations, Newsletters, Marketing, Editing, Social Networking, Strategic Planning, Copywriting, Research, Digital Marketing, PowerPoint, Budgets, Management
Education
University of San Diego 1993 — 1997
BA, English Literature, Sociology
St. Clare's International College 1996 — 1996
English Literature, Sociology
HonorHealth December 2014 - Present
Northern Arizona Healthcare September 2013 - December 2014
Dignity Health March 2007 - September 2013
Abrazo Health Care February 2006 - March 2007
PacifiCare Health Systems 2000 - 2004
Skills
Payroll, Accounting, Account Reconciliation, General Ledger, Auditing, Fixed Assets, Finance, Journal Entries, Microsoft Excel, Analysis, Financial Reporting, Healthcare, Financial Analysis
Education
University of Phoenix-Phoenix-Hohokam Campus 2002 — 2004
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3
University of Phoenix-Phoenix-Hohokam Campus 1997 — 2000
Bachelor of Applied Science (B.A.Sc.), Accounting, 3
CIGNA HealthCare October 1995 - Present
MetLife June 1994 - October 1995
PacifiCare Health Systems February 1987 - June 1994
Skills
Health Insurance, Insurance, Employee Benefits, Managed Care, Disability Insurance, Life Insurance, Health Care Reform, Healthcare, Account Management, Vision Insurance, Medicare, COBRA, Medicine, Health Savings Accounts, Underwriting, Benefits Administration, Brokers, Fully Insured and..., Medical, Dental Insurance
Education
University of Phoenix
Associates of Arts, Business Management
University of Phoenix
Bachelors of Science, Business Management
Star Trac 2006 - Present
Gauss Interprise AG 2001 - 2006
PacifiCare Health Systems 1999 - 2001
MedPartners HIM 1994 - 1998
Hughes Electronics 1985 - 1994
Skills
Financial Reporting, Financial Analysis, Social Media, ERP, Business Planning, Accounting, Auditing, Mergers, Oracle Applications, Account Management, Strategic Planning, Forecasting, Process Improvement, Cost Accounting, Analysis
Education
University of Massachusetts, Amherst
BS
Net2Vault March 2011 - Present
UnitedHealthcare May 2004 - October 2005
PacifiCare Health Systems June 1999 - October 2002
Foundation Health Plan 1998 - 1999
MedPartners 1994 - 1997
Skills
Contract Negotiation, Contract Management, Policy, Legal Compliance, Network Development, Management, Account Management, Strategic Planning, Financial Analysis, Financial Reporting, Cross-functional Team..., Cloud Computing, Disaster Recovery, Analysis
Education
University of Oregon
BS, Science
UnitedHealthcare April 2006 - Present
PacifiCare Health Systems November 2005 - April 2006
Pacific Life 1991 - November 2005
Pacific Life 1985 - 1991
Skills
Employee Benefits, Process Improvement, Insurance, Managed Care, Health Insurance, Healthcare, Disability Insurance, Underwriting, Brokers, Term Life Insurance
Education
University of Missouri-Columbia 1979 — 1983
speech communication, BS
Ingenix (UnitedHealth Group Company) January 2011 - July 2011
Ingenix (UnitedHealth Group Company) January 2005 - December 2010
Ingenix (UnitedHealth Group Company) January 2001 - December 2005
PacifiCare Health Systems January 1999 - January 2001
Education
University of Phoenix
Bachelor of Science, Computer Information Systems (BSCIS)
University of Phoenix
Master of Business Administration (MBA), 2003
Blue Shield of California November 2011 - Present
Aetna January 2002 - April 2004
PacifiCare Health Systems December 1991 - June 1994
Education
University of Southern California
Bachelor of Applied Science (B.A.Sc.), Finance, General
L.A. Care Health Plan August 2010 - Present
UnitedHealth Group February 2006 - September 2009
PacifiCare Health Systems April 1997 - February 2006
Skills
Healthcare Information..., Managed Care, Healthcare, HIPAA, Process Improvement, Medicare, Healthcare Management, Health Insurance, Healthcare Industry
Education
University of Phoenix