Experience
CJ Foods Inc  August 2015 - Present
PayPal  May 2015 - August 2015
TransCore  November 2014 - May 2015
TransCore  April 2014 - November 2014
TransCore  March 2013 - April 2014
Prime Communications   October 2012 - March 2013
TransCore  August 2011 - October 2012
TransCore  March 2010 - August 2011
Home Depot  March 2009 - March 2010

Skills
Troubleshooting, Testing, Integration, Hardware, Wireless, Networking, Software Documentation, Team Leadership, Telecommunications, Wireless Networking, Microsoft Office, Project Management, Customer Service, Program Management, Project Planning, Leadership

Education
Southern New Hampshire University   2015 — 2017
Bachelor of Science (B.S.), Computer Systems Networking and Telecommunications

ITT Technical Institute   2008 — 2010
Associates of Applied Science, Electronics Engineering, 3.98

Experience
The TJX Companies, Inc.   March 2015 - Present
The TJX Companies, Inc.   September 2014 - March 2015
Prime Communications   August 2014 - September 2014
TJX  February 2014 - August 2014
Ross Stores, Inc.   January 2012 - January 2014
AlliedBarton Security Services  December 2011 - January 2012
Sears Holdings Corporation  August 2011 - November 2011
Sears Holdings Corporation  June 2008 - July 2011

Skills
Employee Training, Leadership, Loss Prevention, Management, Training, Recruiting, Security, Sales, Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Interviews, Merchandising, Inventory Control, CCTV, Analysis, Inventory Management, Shrinkage

Education
Texas Southern University   2015 — 2017
Master of Science (M.S.), Executive Master of Administration of Justice

Texas Southern University   2007 — 2012
Bachelor of Science (B.S.), Administration of Justice

Mirabeau B. Lamar High School   2003 — 2007
High School Diploma

Experience
Community Access  October 2014 - Present
Community Access  July 2012 - September 2014
Grayson County High School   August 2010 - June 2011
AMMAC   October 2008 - December 2009
Prime Communications   May 2007 - June 2008

Skills
Social Media, Customer Service, Spanish, Microsoft Office, Facebook, Management, Sales, Teaching, iMovie, Video Editing, Final Cut Pro, Garageband, Microsoft Publisher

Education
The University of Georgia   2003 — 2007
B.A., Marketing, Spanish

Experience
Prime Communications   September 2008 - December 2009
Love Properties Inc.   July 2007 - September 2008
Aflac  January 2005 - January 2007

Skills
Customer Service, Sales, Customer Satisfaction

Education
Liberty University   2013 — 2015
Master of Arts (MA), Professional Counseling

Troy University   2011 — 2012
Bachelor of Science (BS), Psychology, 3.65

George C Wallace State Community College-Dothan   2010 — 2011
3.78

Experience
Katy ISD  June 2015 - Present
Camber Corporation  June 2014 - June 2015
Laureate Education  June 2012 - April 2014
Northeast ISD  August 2005 - May 2012
Best Buy  November 2002 - August 2005
Comal ISD  April 2004 - June 2005
United Space Alliance  September 2001 - May 2002
GMAC-RFC  April 2001 - September 2001
Prime Communications   January 2000 - April 2001
Anderson & Associates  June 1997 - June 1999

Skills
Microsoft Office, Adobe Creative Suite, Distance Learning, Instructional Design, PowerPoint, Customer Service, ADDIE, Web 2.0, Web Design, Visual design, Professional development, IPECC, Grant Writing, Admissions, Adult Education, Blended Learning, Captivate, E-Learning, Enrollment Management, Higher Education, Leadership, Research, Staff Development, Student Affairs, Training, Teaching, Curriculum Design, Instructional Technology, Needs Analysis, Visual Design

Education
Texas Tech University   2010 — 2011
Master, Instructional Technology, 4.0

Texas State University   2002 — 2003
Exercise Sport Science, Physical Education & Psychology

San Jacinto College   2000 — 2002
Social Sciences, Psychology

Experience
A Wireless - Verizon Wireless Premium Retailer  March 2014 - Present
A Wireless - Verizon Wireless Premium Retailer  June 2013 - March 2014
Prime Communications   November 2007 - May 2013
Shangri-La Salon & Day Spa   March 2007 - September 2007
Northwestern Mutual  November 2006 - March 2007
Rudolph Adamo Salon   August 2006 - March 2007
Reebok International Ltd  August 2004 - December 2004

Skills
Retail, Inventory Management, Recruiting, Sales, Marketing, Coaching, Customer Retention, Management, Sales Operations, Wireless, Sales Management, Telecommunications, Customer Satisfaction, Training, Solution Selling, Team Leadership, Customer Service, Team Building, Sales Process, Customer Experience, Performance Management, Profit, Mobile Devices, Employee Training, Microsoft Excel, Microsoft Office, PowerPoint, Cellular Communications, Merchandising, Time Management, Human Resources, Leadership, Account Management, Direct Sales, Marketing Strategy, Selling, Store Management

Education
Massasoit Community College
A.S, Business Administration Management

Suffolk University

Experience
Prime Communications   September 2014 - Present
Alliance Professional Detail & Vinyl   June 2013 - Present
Answer Financial  January 2014 - September 2014
USAA  February 2013 - January 2014
ORNL Federal Credit Union  April 2011 - January 2013
Oak Ridge National Labs Federal Credit Union   April 2011 - October 2012

Skills
Strategic Planning, Budget Process, Financial Forecasting, Financial Analysis, Financial Reporting, Cash Management, Performance Management, Performance Improvement, Team Building, Motivation, Account Management, Cash Flow Lending, Revenue Analysis, Social Entrepreneurship, Process Management, Construction Cost..., Public Relations, Cost Control Reduction, Business Process..., Variance Analysis, Trend Analysis, Financial Markets, Sales Leadership..., Market Share Expansion, Internal Audit, Credit Analysis, Risk Based Lending, Leadership Development, Analysis, Credit Unions, Finance, Underwriting, Banking, Management, Sales, Loans, Insurance, Cross Selling, Credit, IRAs, Life Insurance, Customer Service, Risk Management, Consumer Lending, Accident, Health Insurance

Education
University of Phoenix   2013 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Kaplan University of Insurance   2013 — 2014
Property & Casualty/Life & Health Insurance License, Insurance

Roane State Community College   2010 — 2012
Associate of Arts and Sciences (A.A.S.), Counseling Psychology

Experience
Verizon Wireless  May 2014 - Present
Verizon Wireless  December 2011 - May 2014
Verizon Wireless  December 2009 - December 2011
Verizon Wireless  June 2007 - December 2009
Marketing Werks  September 2006 - June 2007
EMBROIDERY EXPRESS   May 2005 - June 2006
Prime Communications   June 2004 - May 2005

Skills
Telecommunications, VoIP, Switches, Wireless, Sales, Sales Management, Cellular Communications, Customer Service, Customer Experience, Account Management, LTE, CDMA, Cisco Technologies, Juniper, Commercial Photography, Photography, OS X, International Sales, Sales Presentations, Marketing Strategy, Business Strategy, New Business Development, Employee Training, Sales Process, Sales Operations, Direct Sales, Management, Solution Selling, Mobile Devices, Team Leadership, B2B, Team Building, Networking, Customer Retention, Training, Customer Satisfaction, Salesforce.com, Product Management, Managed Services, Leadership, Technical Support, CRM, Marketing, Vendor Management, Microsoft Office, Enterprise Software

Education
The University of Texas at Dallas
MIS, Business Administration and Management, General

Experience
Prime Communications   February 2014 - Present
Select Security  March 2013 - December 2013
Porreco Nissan   July 2009 - November 2012
Clear Lake Lumber, Inc.   October 2005 - June 2009
Bianchi Honda  May 2002 - October 2005
Advance Edge   November 2001 - May 2002
PepsiCo - Pepsi Beverages Company  May 1997 - November 2001

Skills
Sales Operations, Sales, Cold Calling, Sales Management, Networking, Customer Service, Pricing, Management, Microsoft Excel, Marketing Strategy, Training, Selling, Leadership, Trade Shows, New Business Development, Sales Process

Education
Slippery Rock University of Pennsylvania   1990 — 1995
Sport Management

Experience
General Dynamics Information Technology  May 2013 - Present
Prime Communications   January 2011 - May 2013
AT&T  October 2007 - December 2010

Skills
Sales, Customer Service, Retail Sales, Store Management, Team Leadership, Team Building, Customer Experience, Retail, Leadership, Customer Satisfaction, Training, Solution Selling, Management, Sales Management, Call Centers

Education
Mclennan Community College
Business/Commerce, General

Texas State Technical College Waco
Computer Systems Networking and Telecommunications

Experience
National Oilwell Varco  April 2014 - Present
NRG Manufacturing  January 2012 - January 2013
AMC Industries, Inc.   January 2010 - January 2012
Prime Communications   January 2008 - January 2009
Cellular World Corporate Office  January 2006 - January 2008

Skills
Oilfield, Oil/Gas, Management, Sales, Supervisory Skills, Communication Skills, Customer Service, Process Improvement, Interviews, Job Scheduling, Inventory Control, Continuous Improvement, Customer Satisfaction, Sales Operations, Construction Management, Construction, Invoicing, Oil

Education
Lone Star College System   2009 — 2010
Degree, Fire Science I and II

Prairie View A&M University   2005 — 2005
Business Management

Experience
Prime Communications   May 2006 - Present

Skills
Account Management, Customer Satisfaction, Team Building, Sales Management, Sales

Education
The University of Texas at Austin   1982 — 1985
Bachelor of Science (BS), Cinematography and Film/Video Production

Institute of Real Estate Management

University of Houston

Experience
Delta Sonic  July 2009 - Present
Delta Sonic  July 2009 - June 2014
SEPHORA  November 2013 - February 2014
Prime Communications   October 2012 - May 2013

Skills
Microsoft Office, Micro, Microsoft Excel, Microsoft Word, PowerPoint, Training, Sales, Direct Sales, Customer Service, Customer Satisfaction, Teamwork, Team Leadership, High Pressure..., Time Management, Sales Motivation, English, Windows

Education
Monroe Community College   2005 — 2007
Nursing Practice

Penfield High School   2000 — 2005
High School Diploma

Experience
Prime Communications   March 2014 - Present
Sprint  October 2011 - March 2014
Texas Roadhouse  June 2010 - December 2011
Target  June 2007 - July 2010

Skills
Direct Sales, Cold Calling, Sales Operations, Sales, Customer Experience, Customer Satisfaction, Customer Service, Salesforce.com, Sales Management, Sales Process, Leadership, Team Leadership, Sales Presentations, Selling, Retail Sales, Management, Time Management

Education
University of West Florida   2013 — 2015
Bachelor of Science (BS), Exercise Science

Pensacola State College   2011 — 2013
Associate of Arts (A.A.), General

Experience
Immense Communication & Accessory Products,LLC   December 2012 - Present
Prime Communications   March 2009 - December 2012
Starbucks  March 2008 - February 2009
HEB  April 1999 - March 2007

Skills
Mac OS, Windows 7, Microsoft Outlook, Internet Explorer, Mobile Applications, Mobile Devices, Microsoft Office, PowerPoint, Excel, Mozilla, Blackberry Enterprise..., Attention To Detail

Education
Texas State Technical College Harlingen   2008 — 2014
Associate's degree, Business/Commerce, General

Experience
C2G  December 2013 - Present
C2G  October 2012 - December 2013
Prime Communications   January 2008 - April 2012

Skills
Customer-focused Sales, Operations Management, Employee Training, Marketing Communications, Communication, Technical Support, Technology, Computer Program, Management, Sales Management, Sales Operations, Customer Service, Recruiting, Operating Budgets, Sports Management, Training, Sales Process, Budgets, Account Management, Classical Ballet, Customer Experience, Direct Sales

Education
Shawnee State University   2002 — 2006
Bachelor's degree, Sports Management

Greeneview High School   1998 — 2002

Experience
Wake FC   July 2015 - Present
Apple  April 2011 - August 2014
Apple  August 2010 - April 2011
Prime Communications   August 2009 - August 2010

Skills
Customer Service, iWork, OS X, iLife, Mac OS X, iPod, Social Media, Microsoft Office, Windows, Microsoft Excel, iPhone, Computer Hardware, Driving Results, Final Cut Pro, Customer Experience, Store Management, PowerPoint, Mac, iPhoto, iTunes, Research, Facebook, Mac OS X Server, Mac OS, Action Oriented, Keynote, Photography, Digital Photography, Photoshop, iOS, Retail Sales, iPad, Management, Team Leadership, Customer Satisfaction, Inventory Management, Social Networking, Microsoft Word, Apple Aperture, Troubleshooting, Retail, iMovie, Sales, Leadership, Team Building, Marketing

Education
North Carolina Central University   2004 — 2008
Bachelor of Science (B.S.), Parks, Recreation and Leisure Facilities Management

Cary High   1994 — 1998

Experience
Prime Communications   June 2014 - Present
Prime Communications   September 2013 - May 2014

Skills
Residential Design, Real Estate Marketing, Market Research, Building Permits, Marketing, Commercial Real Estate, Real Estate Development, Real Estate, Construction Management, Project Coordination, Budget Monitoring, Contract Negotiation, Microsoft Office, Sales Management, Sales Operations, Sales, Customer Satisfaction, Account Management, Team Building, Customer Service

Education
University of Houston   2011 — 2013
Bachelor of Arts (BA), Psychology

Experience
Dynamic Voice & Data   January 2015 - Present
U-Turn Productions   June 2002 - Present
Creekle   April 2013 - January 2015
Prime Communications   April 2009 - April 2013
University of Houston  September 2008 - May 2009

Skills
Final Cut Pro, Adobe Creative Suite, Post Production, Microsoft Office, Photoshop, Film Production, Social Media, Final Cut Studio, Photography, Music Videos, Video Editing, Social Media Marketing, Film, Digital Photography, Video Production, OS X, Social Networking, Motion Graphics, Mac, Advertising, Graphic Design, Editing, Multimedia, Facebook, Video, Videography

Education
University of Houston

Experience
Prime Communications   August 2013 - Present
RSW Group  September 2012 - July 2013
Dave & Buster's   March 2011 - April 2012

Skills
Sales, Customer Service, Restaurants, Hospitality, Retail

Education
Kent State University   2005 — 2009

Experience
Epic Brewing Company   July 2015 - Present
Revolver Brewing Company   January 2014 - June 2015
Revolver Brewing Company   November 2013 - June 2015
Prime Communications   August 2013 - December 2013
3D Systems  March 2012 - June 2013

Skills
Salesforce.com, Sales, Customer Service, Graphic Design, Direct Sales, Computer Animation, Computer Graphics, CAD/CAM Software, CAD/CAM

Education
The University of Texas at Dallas
Business Administration and Management, General

Experience
Ericsson  March 2013 - Present
Bryce Jordan Center  February 2013 - Present
Prime Communications   September 2010 - March 2013
RadioShack  April 2008 - May 2010

Skills
Retail, Sales, Retail Sales, Store Management, Customer Satisfaction, Inventory Management, Visual Merchandising, Customer Service, Cold Calling, Customer Experience, POS, Wireless, Team Leadership, Forecasting, PowerPoint, Inventory, Employee Training, CCENT, CCNA, Troubleshooting

Education
Penn State University   2008 — 2012
B.A., Telecommunication Sales and Advertising, 3.34

Experience
Prime Communications   January 2008 - Present

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Outlook, Training, Leadership Development, Strategic Planning, Business Planning, Marketing, Account Management, Operations Management, Sales Management, Marketing Management, Business, Commissioning, E-Learning, Entrepreneurship, iPhone, Android, Phone Skills, Windows Phone, Apple, Negotiation, Office Management, Organization, Pricing, Recruiting, Sales, Sales Process

Education
Southern Methodist University   2010 — 2012
Mediation and Dispute Resolution, masters

University of Texas at Tyler   2007 — 2009
Master's degree, Human Resources Management/Personnel Administration, General

Experience
Prime Communications   February 2012 - Present
RadioShack  February 2008 - October 2011

Education
National Institute of Technology   2009 — 2011
CIS, computer infomation

Experience
Prime Communications   October 2014 - Present
Dollar Tree Stores  March 2012 - January 2014

Skills
Store Management, Loss Prevention, Retail, Inventory Control, Inventory Management, Store Operations, Microsoft Office

Education
Navarro College

Experience
Process and Data Automation  September 2013 - Present
Prime Communications   February 2012 - July 2012
AT&T Mobility  September 2007 - February 2012

Skills
Management, Direct Sales, Training, Sales, Customer Service, Customer Retention, Leadership, Sales Process, Sales Operations, Team Building, Customer Satisfaction, Microsoft Office, Account Management, Sales Management, Marketing, PowerPoint, Inventory Management, Project Planning

Education
Fortis Institute   2012 — 2013
Associate of Specialized Technology (A.S.T.), Electrical Trades with Industrial Practice, 4.0 GPA

Mercyhurst College   2000 — 2003
Associate’s Degree, Business Administration

Experience
Prime Communications   August 2015 - Present
Target Mobile  March 2014 - August 2015
Rite Aid  March 2010 - March 2014
Victoria's Secret  June 2009 - February 2010
CVS Caremark Corporation  April 2005 - September 2009

Skills
Loss Prevention, Store Operations, Retail, Customer Service, Sales, Microsoft Word, Merchandising, Visual Merchandising, Store Management, Inventory Management, Microsoft Office, Customer Satisfaction, Retail Sales, Inventory Control, Driving Results, Hiring, Multi-unit Retail..., PowerPoint, Team Building, Budgets, Business Development, Coaching, Leadership Development, Human Resources, Team Leadership, Management, Sales Management, Operations Management, Recruiting, Risk Management, Training, Teaching, Team Management, Teamwork, Shrinkage

Education
Western Connecticut State University   2009 — 2011
Zoology/Animal Biology, Business Managment

Mars Hill College   2008 — 2009
Zoology/Animal Biology

Experience
Prime Communications   October 2014 - Present
Social Marketing Solutions, LLC   October 2011 - December 2014
Prime Communications   November 2013 - September 2014
Prime Communications   September 2012 - October 2013
HEALTHY Armstrong   August 2012 - August 2013

Skills
Microsoft Word, Microsoft Office, Non-profits, PowerPoint, Social Media, Microsoft Excel, Sales Management, Retail Sales, Public Health, Program Management, Customer Service, Public Speaking, Nonprofits, Facebook, Event Planning, Time Management, Marketing, Leadership, Sales, Team Building, Management, Sales Operations, Account Management, Customer Satisfaction

Education
Slippery Rock University of Pennsylvania   2009 — 2011
BS, Public Health

Washington and Jefferson College   2007 — 2009

Experience
Uptown Players  July 2010 - Present
AT&T  December 2008 - January 2009
Prime Communications   September 2008 - December 2008
Florence News Journal   March 2008 - October 2008
Best Buy  May 2005 - May 2008

Education
The Citadel   2006 — 2007

Florence Darlington Technical College

West Florence High School

Experience
Prime Communications   October 2015 - Present
Prime Communications   May 2007 - October 2015

Skills
Sales, Wireless, Customer Service, Telecommunications, Sales Management, Direct Sales, Account Management, Mobile Devices, Sales Operations, Solution Selling, Commercial Real Estate, Real Estate Development

Education
Savannah College of Art and Design   2001 — 2005
Bachelor’s Degree, Game and Interactive Media Design, 3.7

Experience
Bain & Company  July 2015 - Present
Prime Communications   March 2014 - Present
Deloitte  May 2014 - August 2014
SunTrust Robinson Humphrey  June 2012 - August 2013
SunTrust Robinson Humphrey  June 2010 - June 2012
SunTrust Robinson Humphrey  June 2009 - August 2009
Caterpillar Financial  May 2008 - August 2008

Skills
Financial Analysis, Financial Modeling, Credit, Underwriting, Industry Analysis, Credit Analysis, Portfolio Management, Due Diligence, Microsoft Office, Risk Management, Excel, PowerPoint, Word, Outlook, Cash Flow, Finance, Strategy, Corporate Finance, Mergers & Acquisitions, Data Analysis, Valuation

Education
University of Michigan Ann Arbor: Ross School of Business   2013 — 2015
Master of Business Administration (M.B.A.), Strategy

University of Georgia - Terry College of Business   2006 — 2010
B.B.A, Double Major - Finance and Economics

Experience
R&R Office Supplies & Furniture   June 2015 - Present
R&R Office Supplies & Furniture   November 2014 - Present
Prime Communications   February 2013 - July 2014
A Wireless - Verizon Wireless Premium Retailer  March 2010 - January 2013

Skills
Sales, inside sales, Cold Calling, Account Management, Sales Process, Direct Sales, Training, Customer Service, Wireless, Mobile Communications, Mobile Devices, Retail Sales, Mobile Technology, Retail, Sales Operations, Sales Management, Team Building, Strategic Planning, Marketing, Microsoft Office

Education
Living Arts College   2006 — 2008
Digital Audio Production Certification, Digital Audio

Experience
Advocate Digital Media  June 2015 - Present
Prime Communications   October 2014 - June 2015
AT&T  November 2008 - November 2013

Skills
Relationship Building, Relationship Management, Sales, Sales Analysis, Data Analysis, Sales Presentations, Account Management, Conflict Resolution, Employee Training, Telecommunications

Education
The University of Texas at San Antonio   2007 — 2015
Bachelor of Arts (B.A.), Communication, General

Experience
Salesmakers inc  May 2015 - September 2015
Prime Communications   March 2014 - May 2015
Wireless Lifestyle  July 2011 - November 2012
Affordable Portables  October 2010 - July 2011
Metro Pcs  July 2009 - July 2011
Verizon Wireless  October 2004 - December 2008
Compton College   February 2002 - November 2006

Skills
Customer Service, Sales, Retail Sales, Data Entry, Customer Retention, Inventory Management, Retail, Customer Satisfaction, Salesforce.com, Time Management, Microsoft Excel, PowerPoint, Microsoft Office, Training, Management, Leadership, Marketing, Store Management

Education
National University   2013 — 2015
Master's Degree, Human Behavior

Long Beach City College   2012 — 2014
Criminal Justice and Corrections

University of Phoenix   2004 — 2010
Bachelor’s Degree; Master’s Degree, Business Management; Psychology

Compton College   2002 — 2006
Obtained Associate's, Liberal Arts

Experience
Flextronics  November 2014 - Present
Florida Fence   November 2013 - October 2014
Angel's Nerwork: A Day in Hell   August 2013 - March 2014
Prime Communications   February 2013 - November 2013
Planet Cellular  July 2012 - February 2013

Skills
Retail Sales, Customer Retention, Customer Satisfaction, Customer Experience, Wireless, Store Management, Sales Operations, Direct Sales, Acting, Film, Theatre, Building Relationships, Entertainment, Feature Films, Film Production, Screenwriting, Short Films, Television, Video, Video Production, Editing, Customer Service

Education
Los Angeles Harbor College   2010 — 2011
Relocated before I graduated, Drama and Dramatics/Theatre Arts, General

John H. Pitman High School   2005 — 2008
Graduated Early, AP Courses, Theater/Drama, ROP for Registered Nursing Assistant

Experience
Prime Communications   August 2013 - Present

Education
Morehead State University   2012 — 2016
Bachelor of Science and Technology, Computer and Electronics Engineering, Junior

Experience
Christus Spohn Health System  October 2012 - Present
Spohn hospital Shoreline   March 2009 - October 2012
Sunrise Jewelers   October 2001 - March 2009
Prime Communications   September 2000 - September 2001
Pizza Hut  January 1997 - September 2000
Marble Slab Creamery  January 1996 - January 1997
Brownies convenience store   January 1994 - January 1996
DollarStore   January 1992 - January 1994

Skills
Microsoft Office, Management, Leadership, Research, Microsoft Excel, Process Improvement, Microsoft Word, PowerPoint, Photoshop, Sales, Training, Windows, Outlook

Education
Texas A&M University-Corpus Christi   2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General

Texas A&M University-Corpus Christi   2001 — 2003
Bachelor of Business Administration (BBA), Management Information Systems, General

Experience
Prime Communications   October 2014 - Present
Regal Entertainment Group  January 2014 - March 2015
B&H Photo Video  June 2011 - August 2011
Sacred Heart Catholic Church  October 2009 - August 2011

Skills
Event Planning, Microsoft Word, Customer Service, Social Networking, PowerPoint, Facebook, Public Speaking, Event Management, Teamwork, Leadership

Education
State University of New York College at Buffalo   2011 — 2015
Business Administration and Management, General

Experience
Pearle Vision  September 2015 - Present
Shelby McConnell Photography   December 2014 - Present
Finger Lakes Woodworks   August 2014 - Present
Slim Line Case Comany   August 2014 - July 2015
ETS Staffing  March 2014 - July 2014
Prime Communications   July 2013 - March 2014
Sutherland Global Services  December 2012 - July 2013
Zumiez  October 2012 - December 2012
Lakewind Kennels   August 2012 - October 2012
Innovative Images   May 2010 - August 2012

Skills
Sales, Digital Photography, Customer Service, Photography, Photoshop, Event Photography, Fine Art Photography, Advertising, Customer Satisfaction

Education
Monroe Community College   2011 — 2013
Photography

Irondequoit High School   2009 — 2011
High school diploma, General Studies

Experience
AT&T  May 2015 - Present
AT&T  January 2014 - Present
AT&T  April 2013 - December 2013
Prime Communications   May 2011 - April 2013
Convergys  August 2009 - March 2010

Skills
Sales, Wireless, Telecommunications, Mobile Devices, Sales Management, Customer Satisfaction, Sales Operations, Direct Sales, Retail, Team Leadership, Leadership, Solution Selling, Sales Process, Customer Experience, Team Building, Inventory Management, Training, Customer Retention, Account Management, B2B, Store Management, Microsoft Office, Business Development, Management, Sales Presentations, Strategic Planning, Mobile Technology, Visual Merchandising, Cellular Communications, Cold Calling, Customer Service, Quotas

Education
North Carolina Agricultural and Technical State University   2013 — 2017
Bachelor of Business Administration (BBA)

Experience
Awesome Wireless   December 2010 - Present
IBM  May 2010 - Present
Research In Motion  December 2008 - May 2010
CGI Consulting  October 2007 - November 2008
Telus Mobility  May 2006 - October 2007
Symcor  July 2005 - May 2007
Prime Communications   March 2004 - April 2006

Skills
SDLC, Integration, Program Management, Management, Project Management, Leadership, Business Process, PMO, Vendor Management, Cross-functional Team..., Analysis, Budgets, Business Analysis, Change Management, Business Requirements, Agile Methodologies, Data Center, Digital Marketing, Disaster Recovery, E-commerce, Data Warehousing, ERP, ITIL, Quality Assurance, Requirements Gathering, Risk Management

Education
University of Houston   1999 — 2003
Bachelor of Science (B.S.), Management Information Systems, General

University of Houston-Clear Lake   1999 — 2001
Bachelor of Science, Management Information Systems

Experience
Cellular Sales  2014 - Present
T-Mobile  2012 - 2014
Prime Communications   2009 - 2012
Credit Solutions  2008 - 2009

Skills
Wireless, Telecommunications, Customer Retention, Customer Experience, Mobile Devices, Cellular Communications, Direct Sales, Sales Operations, Mobile Communications, Customer Satisfaction, GSM, LTE, Sales Process, Retail Sales, Sales, Sales Presentations, Store Management, Hiring, Profit, Cold Calling, Quotas, Solution Selling, Product Marketing, Merchandising, Team Leadership, Building Relationships, Vendor Management

Education
University of North Texas   2010 — 2012

Richland Community College   2008 — 2010

Experience
RadioShack  August 2014 - Present
RadioShack  April 2013 - August 2014
Cheaper Than Dirt  June 2012 - April 2013
Game Stop  September 2006 - June 2012
Game Stop  April 2005 - September 2006
GameStop  October 2004 - April 2005
Prime Communications   March 2004 - September 2004

Skills
Android, Microsoft Office, Inventory Control, Inventory, Inventory Management, Retail, Customer Service, Social Media, Sales, Customer Satisfaction, Information Gathering, Merchandising, Public Speaking, Time Management, Dispute Resolution, Loss Prevention, Public Relations, Visual Merchandising, Project Planning, Retail Sales, Multi-unit

Education
Tarrant County College   2015 — 2016
Post Baccalaureate Paralegal Program, Law

Southeastern Oklahoma State University   1999 — 2003
B.A, Communications; Advertising and Public Relations

Experience
TD Ameritrade  May 2014 - Present
Ne2 Group, LLC   December 2013 - April 2014
JPMorgan Chase Bank N.A.   May 2011 - November 2013
Tool-Flo Manufacturing   October 2007 - March 2010
Prime Communications   October 2006 - October 2007

Skills
Loans, Credit, Mortgage Lending, Banking, Loan Origination, Consumer Lending, Retail Banking, Credit Analysis, Commercial Banking, Mortgage Banking, Commercial Lending, Lines Of Credit, Series 63, Investments, Refinance

Education
University of Houston-Clear Lake   2011 — 2014
Currently Enrolled, Business and Personal/Financial Services Marketing Operations

San Jacinto College   2010 — 2012
Associate's degree, Business, Management, Marketing, and Related Support Services

Experience
Verge Mobile LLC  May 2007 - Present
Verge Rags LLC   December 2011 - Present
Prime Communications   August 2004 - June 2007
Walmart  August 2001 - June 2004

Skills
Income Statement, New Business Development, Talent Management, Financial Modeling, People Development, Economics, Idea Generation, Strategic Financial..., Operations Management, Forecasting, Start-up Ventures, Business Planning, Team Leadership, Strategic Partnerships, Accounting, Strategic Planning, Start-ups, Budgets, Auditing, Leadership, MIS, Restructuring, Finance, Mergers & Acquisitions, Executive Management, Financial Analysis, P&L Management, Cross-functional Team..., Competitive Analysis, Financial Reporting, Strategy, Sales Management, Sales Operations, Customer Retention, Business Strategy, Cellular Communications, Team Building, Analysis, Wireless, Revenue Recognition, International Business, Retail, P&L, Customer Satisfaction, Management, Business Development

Education
University of Houston   2001 — 2005
BBA, Finance

Foundation Public School   1999 — 2001
A' Levels, Accounting, Economics

Experience
Prime Communications   October 2012 - Present
Delta Sonic  July 2008 - Present
Rochester Beer and Beverage   October 2009 - November 2010
Unity Health System  October 2008 - November 2009

Skills
Healthcare, Nursing, Customer Service, Data Entry, Home Care, Hospitals, Medical Terminology, Cpr Certified, Time Management, Customer Satisfaction, Wound Care, Leadership, Outlook

Education
Monroe Community College   2005 — 2008
n/a, Nursing

Experience
MMB  September 2006 - Present
Arnold Worldwide  2004 - 2006
PreVision Marketing  1999 - 2004
Prime Communications   1997 - 1999

Skills
Digital Marketing, Direct Marketing, Advertising, eCRM, Integrated Marketing, Online Advertising, Brand Development, Email Marketing, Online Marketing, Direct Mail, Social Media, Facebook, CRM, Interactive Marketing, Digital Strategy, Creative Strategy, Interactive Advertising, Relationship Marketing, Digital Media, Social Media Marketing, Marketing Communications, Web Analytics, Marketing Strategy, Marketing, Account Management, Database Marketing, Multi-channel Marketing, Creative Direction, Brand Management, Corporate Branding, Mobile Marketing, Media Buying, Outdoor Advertising

Education
Quinnipiac University - School of Business   1993 — 1997
Marketing Communications, Advertising

Experience
Verizon Wireless  June 2013 - Present
Prime Communications   February 2012 - June 2013
Chick-fil-A  March 2005 - April 2012
Office Depot  July 2006 - February 2008

Skills
Microsoft Office, Matlab, Microsoft Excel, Microsoft Word, PowerPoint, Engineering, Teamwork, Pro Engineer, C++, Research, Sales, Customer Service, Data Analysis

Education
University of North Carolina at Charlotte   2011 — 2013

North Carolina State University   2006 — 2010
Materials Engineering

Experience
Prime Communications, L.P./PrimeMobile   January 2011 - Present
Prime Communications   March 2007 - December 2010
RadioShack Corporation  September 1981 - January 2007
Radio Shack  2000 - 2006
RadioShack Corporation  January 1997 - July 2000

Skills
Sales, Customer Service, Solution Selling, Sales Operations, Start-ups, Sales Presentations, Group Presentations, Budgeting, Budget Management, sales forecasting, Human Capital..., Change Management, Performance Management, Budgets, Management, Forecasting, Customer Satisfaction, Leadership, Motivational Speaking, Sales Management, Retail, Inventory Management, P&L Management, Team Leadership, Merchandising, Sales Process, Team Building, Selling, Human Capital, Training, Wireless, Program Management, Operations Management, Telecommunications, Strategic Planning, Customer Experience, Recruiting, Human Resources, Strategic Partnerships, Business Strategy, Employee Relations, Store Management, New Business Development, Marketing, Project Planning, Executive Management, Customer Retention, Account Management, Direct Sales, Time Management

Education
New York University - Polytechnic School of Engineering   1981 — 1987
Bachelor of Science, Information Management

Aviation High School   1978 — 1981
Certifications in Airframe & Powerplant, Aviation Maintenance

Experience
Just Energy  June 2014 - Present
Prime Communications   February 2014 - June 2014
Prime Communications   October 2008 - February 2014
Wireless Works  August 2006 - October 2008

Skills
Supply Chain Management, Inventory Management, Inventory Control, Inventory, Forecasting, Vendor Management, Operations Management, Team Building, Retail, Sales Operations, Analysis, Business Strategy, Business Analysis, Pricing, Logistics, Process Improvement, Business Process, Business Intelligence, ERP, Leadership, SAP, Supply Chain, Data Analysis, Financial Analysis, SQL, Microsoft Excel, Accounting, Account Management, Management, Program Management, Project Management, Telecommunications, Project Planning, Procurement, Team Management, Contract Negotiation, Negotiation, P, Cost Accounting, Financial Reporting, Microsoft Office, PowerPoint, Process Scheduler, Merchandising, Budgets, Business Planning, Product Development

Education
University of Houston   2009 — 2011
BBA, Accounting and Computer Information System, 3.0

Experience
Cy Fair Federal Credit Union  May 2010 - May 2013
First Service Credit Union  January 2006 - May 2010
Prime Communications   November 2004 - October 2005
Rockwell Career Services   April 2004 - November 2004
EEOC  2004 - 2004

Skills
Employee Relations, Human Resources, Onboarding, Recruiting, HRIS, Payroll, Employee Benefits, Personnel Management, ADP Payroll, Temporary Placement, EEO, Background Checks, I-9 Compliance, 401k, Coaching, HR Policies, Deferred Compensation, New Hire Orientations, Credit

Education
The University of Houston   2002 — 2004
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

The University of Texas at Austin   1998 — 2002
Bachelor of Arts (B.A.), Sociology

Experience
Prime Communications   December 2000 - Present

Skills
Account Management, B2B, Customer Service, Customer Satisfaction, Customer Retention, Cold Calling, Direct Sales, Forecasting, Inventory Management, Leadership, Management, New Business Development, Operations Management, P, Recruiting, Retail, Sales, Sales Management, Sales Operations, Sales Process, Solution Selling, Store Management, Team Building, Wireless

Education
Texas State University   2002 — 2005
BBA, Management

Experience
JENLOR Integrations   September 2001 - Present
Broadview Networks  January 1999 - September 2001
CyBerJaz  September 1998 - July 2000
Prime Communications   July 1993 - September 1998
US Navy  October 1987 - May 1993

Skills
Disaster Recovery, VMware, Windows Server, Network Security, Managed Services, Firewalls, VPN, Network Administration, Security, Servers, Active Directory, DNS, XP, Cloud Computing, WAN Connectivity, Troubleshooting, Windows 7, System Administration, Integration, VoIP, WAN, Virtualization, Networking, IIS, Storage Area Networks, Printers, Storage, Technical Support, Cisco Technologies, Wireless Networking, IT Management, Data Center, Dell PowerEdge Servers, IP, Windows, Network Design, Computer Hardware, Microsoft Exchange, VMware Infrastructure, Hyper-V, Help Desk Support, Citrix, Group Policy, VMware ESX, Software Installation, Professional Services, Hardware, HP, Network Engineering, Operating Systems

Education
US Navy   1993 — 1997
US Navy Basic Electronics, Dead Reckoning Systems Training, Interior Communications Training

Sawyer School   1987 — 1995
Advanced Microsoft Accredited Certification

Experience
DMEautomotive  May 2012 - Present
Allen Roche Group  May 2011 - May 2012
GateHouse Media New England  March 2008 - June 2011
GateHouse Media New England  May 2006 - March 2008
Allen Roche Group  May 2003 - May 2006
Davis Advertising  May 2002 - May 2003
Prime Communications   July 2001 - May 2002
The Boston Globe  August 1989 - June 2001

Skills
Marketing Strategy, Media Buying, Direct Mail, Online Advertising, SEM, Facebook, Press Releases, Advertising Sales, Blogging, Advertising, Copywriting, Digital Marketing, Social Networking

Education
Suffolk University
BA, English/Education

Experience
Austin Phoneix Resources LLC, Integrated Energy Services, Caprock Producing   2011 - Present
Integrated Energy Services   January 2008 - June 2011
Prime Communications   January 2006 - December 2007

Skills
Data Analysis, Petroleum Engineering, Petra, Energy, Natural Gas, Energy Industry, Entrepreneurship, Upstream, Business Development, Oil/Gas, CRM, Petroleum, Gas, Analysis, Salesforce.com, Leadership, Training, Account Management, Sales, Team Building, Contract Negotiation, Supply Chain Management, Management

Education
Texas State University-San Marcos
Bachelor of Science, Chemistry

Experience
Mobilelink  February 2014 - Present
AE Consulting  January 2013 - February 2014
Prime Communications   October 2006 - August 2012
Well Seasoned, Inc dba/Saltgrass Steakhouse   January 2000 - January 2004
Conn's  January 1991 - January 2000

Skills
Employee Relations, Human Resources, Onboarding, Recruiting, Performance Management, Employee Benefits, HRIS, Payroll, Training, FMLA, Customer Service, Leadership, Benefits Administration, Management, Talent Acquisition, Team Building, New Hire Orientations, Interviews, Deferred Compensation, HR Policies, Customer Retention, Employment Law, Workforce Planning, Temporary Placement, Cold Calling, Sourcing, Leadership Development, Labor Relations, Organizational..., Succession Planning, Strategy, Program Management, College Recruiting, Internet Recruiting, Time Management, Training Delivery, Employee Engagement, Employee Training, Applicant Tracking..., Hiring, Talent Management, Policy, Employee Handbooks, Human Capital, Coaching, Benefits Negotiation, Personnel Management, Job Descriptions, Development & delivery..., HR Consulting

Education
Texas Christian University   1987 — 1989
Bachelor of Arts (BA), Political Science/History

Experience
Har-Bran Properties   August 2004 - Present
Prime Communications   2003 - Present

Skills
Real Estate, Investment Properties, Residential Homes, REO, Investors, Property, Foreclosures, Selling, FHA, Mortgage Lending, Short Sales, Loans, Property Management, First Time Home Buyers, Commercial Real Estate, New Home Sales, Single Family Homes, Real Estate Transactions, Sellers, Real Estate Development, Investments, Construction, Rentals, Mortgage Banking, Network Administration, Loan Origination, Following Up, Social Media, Relocation, Referrals, Brokerage, Buyer Representation, Listings, Leases, Resellers, Real Estate Financing, Luxury, HUD, Appraisals, Residential Mortgages, Real Estate Economics, Real Property, Small Business, Real Estate Investor, Buyers, Townhomes, Apartments, Seniors, Home Staging, Sales

Education
New Jersey Institute of Technology   1985 — 1989
BS EET, Electrical Engineering Technology

Experience
Bil-Jac  November 2014 - Present
Acur Business Solutions LLC   December 2013 - Present
Comcast Business  April 2014 - October 2014
Comcast  August 2012 - October 2014
Prime Communications   October 2010 - August 2012
Amtel T-Mobile Partner   2009 - 2010
RadioShack  May 2006 - January 2009
Sprint Nextel  2009 - 2009

Skills
Sales Operations, Store Management, Customer Retention, Sales, Retail, Leadership, Merchandising, Sales Management, Profit, Loss Prevention, Customer Satisfaction, Customer Experience, P&L Management, Direct Sales, Recruiting, P&L, Inventory Management, Forecasting, Account Management, Team Building, Visual Merchandising, Customer Service, Inventory Control, Retail Sales, Hiring, Sales Process, Income Statement, Channel Partner..., Channel Account..., Salesforce.com, B2B, Real Estate

Education
The University of Texas at Austin - Red McCombs School of Business
Business Administration and Management, General

Experience
Prime Communications   May 2013 - Present
Z wireless Verizon Wireless Premium Retailer   September 2011 - February 2013

Skills
Wireless, Telecommunications, Mobile Devices, Product Management, Customer Service, Sales Management, Project Management, New Business Development, Microsoft Office, Strategic Planning, Account Management, Mobile Applications, Product Development, Sales, Java

Education
Kent State University

Experience
Prime Communications   May 2015 - Present
CTS Protective Services   July 2009 - June 2010

Skills
Sales, Recruiting, Sales Management, Management, Training, Employee Relations, Leadership

Education
The University of Tennessee at Chattanooga   2008 — 2009
Marketing

Experience
Genius Repair, Inc   June 2015 - Present
Sprint By Arch Telecom   June 2014 - June 2015
Platinum Limousine of Western New York, Inc.   February 2014 - May 2014
Moorehead Communications dba TCC, Verizon Premium Wireless Retailer  September 2009 - May 2013
Carolina Wireless   January 2008 - July 2009
Prime Communications   June 2004 - December 2007
Modern Nissan   October 2003 - May 2004
Ballantyne RV & Marine   February 1999 - October 2003

Skills
Wireless, Sales, Cellular Communications, Inventory Management, Customer Service, Mobile Devices, Customer Experience, Store Management, P, Marketing, Customer Retention, Solution Selling, Retail, New Business Development, Team Leadership, Merchandising, Profit, Team Building, Leadership, Retail Sales, Coaching, Account Management, Customer Satisfaction, Direct Sales, Sales Management, Sales Operations, Sales Presentations, Telecommunications, Training, Inventory Control, Management

Education
Monroe Community College   1997 — 1998
Business, Management, Marketing, and Related Support Services

Experience
Regions Financial Corporation  December 2014 - Present
Kiwanis International  2014 - Present
Prime Communications   March 2010 - December 2014
Americans for Rick Perry   August 2011 - January 2012
College Republican National Committee  2008 - 2009

Skills
Political Campaigns, Politics, Public Relations, Social Media, Public Policy, Fundraising, Political Science, Event Planning, Non-profits, Leadership Development, Legislation, Policy Analysis, Public Speaking, Government, Strategic Communications, Policy, Volunteer Management, Media Relations, Press Releases, Creative Writing, Speech Writing, Microsoft Office, Blogging, PowerPoint, Round Tables, Copy Editing, Crisis Communications, Editing, Research, Nonprofits, Social Networking, Community Outreach

Education
University of Alabama   2006 — 2009
Political Science; History

Experience
Prime Communications   February 2012 - Present
Verizon Wireless  April 2009 - August 2011
Video USA  August 2005 - April 2009

Skills
Customer Service, Sales, Sales Process, Auditing, Cash Management, Schedules, Inventory Management, Inventory Control

Education
Pennsylvania State University-Erie Campus   2005 — 2008
Bachelor of Arts (B.A.), Political Science and Government

Experience
Boy Scouts of America  2013 - 2013
Prime Communications   January 2007 - January 2009
Advance America  2004 - 2006

Skills
Sales, Microsoft Office, Microsoft Excel, Retail, Customer Service, Outlook, Inventory Management, Management, Analysis, Leadership, Time Management, Marketing Strategy, Teamwork, Financial Analysis, Team Leadership, Customer Satisfaction, Team Building, Sales Management, Employee Training, Marketing, Account Management, Strategic Planning, Public Speaking

Education
Mount Mercy College   2011 — 2014
Bachelor's degree, Finance, General

San Jacinto College   1993 — 1996
Associate's degree, Medical Radiography

University of Houston   1990 — 1991

Texas City High School   1984 — 1989
Diploma, General Studies

Experience
Dice Communications  April 2014 - Present
Dice Communications  April 2012 - April 2014
Prime Communications   August 2011 - March 2012
Americom Communications   March 2010 - August 2011

Skills
VoIP, Telephony, Telecommunications, Call Centers, Unified Communications, Structured Cabling, Customer Service, Cabling, Troubleshooting, Fiber Optics, T1, Technical Support, IP, Wireless, LAN-WAN, Routing

Education
Southeast Community College   2007 — 2009
Associate's degree, Electronic Systems Technology

Experience
Target  October 2012 - Present
Prime Communications   October 2011 - October 2012
Skyline Chili  April 2006 - October 2010

Skills
Wireless, Inventory Management, Retail, Sales, Customer Service, Merchandising, Customer Satisfaction, Inventory Control, Sales Operations, Time Management, Marketing, Microsoft Office, Sales Management, Management, Leadership, Microsoft Excel, Team Leadership, Team Building, Customer Retention, PowerPoint

Education
Owens Community College
Computer Programming

Sinclair Community College
Marketing

Experience
Wireless Advocates  February 2012 - Present
Sprint  January 2011 - January 2012
Prime Communications   October 2009 - October 2010
Blockbuster  September 2004 - September 2009
Circuit City  April 2003 - August 2004
RadioShack  August 1988 - April 2003

Skills
Retail Operation, District Management, Management Training, Employee Motivation, Project Management, Sales Trends Analysis

Education
University of Southern California
Certificate of Entrepreneurship

University of Engineering and Technology, Lahore
Bachelor's Degree, Metallurgical Engineering