Service Experts
Industry: Company
DescriptionHeadquarters: Plano, TX Founded: 1996 Parent organizations: Lennox International, Enercare Solutions Inc. Subsidiaries: Francis Home Environment,
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Service Experts Employees
Employee
Years
Job
Industry
Brandy (Duffield) Andrews Brandy (Duffield) Andrews's Service Experts Experience January 2009 - November 2011
Job Legal Contracts Specialist
Industry Legal Services
Experience
DST Systems May 2015 - Present
Zurich North America October 2013 - Present
McGladrey January 2013 - October 2013
Polsinelli January 2011 - January 2013
Service Experts January 2009 - November 2011
McNabb, Pursely & Associates December 2003 - May 2007
Skills
Wordperfect, Outlook, Data Entry, Microsoft Excel, PowerPoint, Microsoft Word, QuickBooks, Organizational Structure, Proofreading, Ten Key, Notary Public, Legal Documents, Westlaw, Litigation Support, Document Review, Salesforce.com, Sales, Contract Negotiation, Legal Research, Legal Writing, WordPerfect, System Administration, SharePoint, Microsoft Office, Business Analytics, Training
Education
Johnson County Community College 2011 — 2013
Paralegal Associates Degree, Legal
New Horizon Training Center
Longview Community College 1998 — 2000
N/A, Basic Study
Belton High School 1994 — 1998
DST Systems May 2015 - Present
Zurich North America October 2013 - Present
McGladrey January 2013 - October 2013
Polsinelli January 2011 - January 2013
Service Experts January 2009 - November 2011
McNabb, Pursely & Associates December 2003 - May 2007
Skills
Wordperfect, Outlook, Data Entry, Microsoft Excel, PowerPoint, Microsoft Word, QuickBooks, Organizational Structure, Proofreading, Ten Key, Notary Public, Legal Documents, Westlaw, Litigation Support, Document Review, Salesforce.com, Sales, Contract Negotiation, Legal Research, Legal Writing, WordPerfect, System Administration, SharePoint, Microsoft Office, Business Analytics, Training
Education
Johnson County Community College 2011 — 2013
Paralegal Associates Degree, Legal
New Horizon Training Center
Longview Community College 1998 — 2000
N/A, Basic Study
Belton High School 1994 — 1998
Mandi Eisenberg's Service Experts Experience July 2010 - April 2012
Job Consumer Goods Professional
Industry Consumer Goods
Experience
HBC Home & Hardware Products (formerly Howard Berger Co.) April 2012 - August 2013
Service Experts July 2010 - April 2012
Skills
Accounting, Business, Office Administration, Data Entry, Customer Service
Education
Middlesex County College 2002 — 2006
Associate of Arts and Sciences (AAS), Hotel, Motel, and Restaurant Management
PA Culinary
Associate of Arts and Sciences (A.A.S.)
HBC Home & Hardware Products (formerly Howard Berger Co.) April 2012 - August 2013
Service Experts July 2010 - April 2012
Skills
Accounting, Business, Office Administration, Data Entry, Customer Service
Education
Middlesex County College 2002 — 2006
Associate of Arts and Sciences (AAS), Hotel, Motel, and Restaurant Management
PA Culinary
Associate of Arts and Sciences (A.A.S.)
Haytam Dehmane's Service Experts Experience May 2013 - Present
Job Dispatch/Customer service manager at Service Experts
Industry Dairy
Experience
Service Experts May 2013 - Present
Dean Foods - Oak Farms Dairy 2012 - May 2013
Dean Foods - Oak Farms Dairy 2011 - 2012
Dean Foods - Oak Farms Dairy 2010 - 2011
FINA gas station 2009 - 2010
FINA gas station 2008 - 2009
Skills
Purchasing, Production Planning, Inventory Control, Inventory Analysis, Continuous Improvement, HACCP, GMP, Forklift Operator, AS400 system, Kronos Timekeeping, Lotus Notes, Citrix Metaframe, Management, Process Improvement
Education
Louisiana State University in Shreveport 2009 — 2015
Bachelor of Science (BS), Mathematics
High school
Service Experts May 2013 - Present
Dean Foods - Oak Farms Dairy 2012 - May 2013
Dean Foods - Oak Farms Dairy 2011 - 2012
Dean Foods - Oak Farms Dairy 2010 - 2011
FINA gas station 2009 - 2010
FINA gas station 2008 - 2009
Skills
Purchasing, Production Planning, Inventory Control, Inventory Analysis, Continuous Improvement, HACCP, GMP, Forklift Operator, AS400 system, Kronos Timekeeping, Lotus Notes, Citrix Metaframe, Management, Process Improvement
Education
Louisiana State University in Shreveport 2009 — 2015
Bachelor of Science (BS), Mathematics
High school
Israel Blanco Israel Blanco's Service Experts Experience December 2013 - Present
Job Fleet Manager at Service Experts
Industry Transportation/Trucking/Railroad
Experience
Service Experts December 2013 - Present
Dickinson Fleet Services, LLC May 2013 - July 2013
Safety-Kleen October 2011 - April 2013
ManTech March 2011 - August 2011
US Army March 2009 - March 2011
US Army January 2006 - February 2009
US Army February 2002 - December 2005
US Army November 2000 - January 2002
Skills
Fleet Management, DOT regulations, DOT Compliance, Hazardous Materials, Heavy Equipment, Fleet, Transportation, Recycling, Warehousing, Management, Six Sigma, Trucking, Analysis, Logistics, Leadership, Dispatching, Budgets, Team Building, Facilities Management, Training, Transportation..., Project Planning, Strategic Planning, Operations Management, Inventory Management, Logistics Management, Purchasing, Distribution Center..., Supply Chain, Supply Chain Management, 3PL, Warehouse Management, Shipping, Pricing, Process Improvement, Procurement, Freight, P&L
Education
Troy University
Associate of Science (A.S.)
Service Experts December 2013 - Present
Dickinson Fleet Services, LLC May 2013 - July 2013
Safety-Kleen October 2011 - April 2013
ManTech March 2011 - August 2011
US Army March 2009 - March 2011
US Army January 2006 - February 2009
US Army February 2002 - December 2005
US Army November 2000 - January 2002
Skills
Fleet Management, DOT regulations, DOT Compliance, Hazardous Materials, Heavy Equipment, Fleet, Transportation, Recycling, Warehousing, Management, Six Sigma, Trucking, Analysis, Logistics, Leadership, Dispatching, Budgets, Team Building, Facilities Management, Training, Transportation..., Project Planning, Strategic Planning, Operations Management, Inventory Management, Logistics Management, Purchasing, Distribution Center..., Supply Chain, Supply Chain Management, 3PL, Warehouse Management, Shipping, Pricing, Process Improvement, Procurement, Freight, P&L
Education
Troy University
Associate of Science (A.S.)
Patt Patterson's Service Experts Experience August 2014 - Present
Job General Manager Dallas Center at Service Experts
Industry Construction
Experience
Service Experts August 2014 - Present
SimplexGrinnell June 2007 - August 2014
Siemens Building Technologies April 2004 - June 2007
BTENA April 2003 - January 2004
The Trane Company 1994 - 2003
Johnson Controls Inc. 1983 - 1994
Skills
Process Development, Process Management, Profit & Loss Management, Project Planning, Project Execution, Project Delivery, Service Management, Staff Development, Staff Management, Business Management, Organizational..., HVAC, HVAC Controls, Fire Protection, Fire Suppression, Energy Conservation, Refrigeration, Strategic Planning, Sales Support, Customer Retention, Balanced Scorecard, Project Management, Access Control, Alarm Systems, Building Automation, CCTV, Change Management, Coaching, Construction, Continuous Improvement, Contract Negotiation, Customer Satisfaction, Energy Management, Facilities Management, Fire Alarm, Fire Safety, Fire Suppression Systems, Income Statement, Inspection, Leadership, Life Safety, Low Voltage, Management, Operational Excellence, Operations Management, P&L Management, Process Improvement, Process Scheduler, Process Simulation, Program Management
Education
Purdue University Calumet 1988 — 1993
Business Management
Service Experts August 2014 - Present
SimplexGrinnell June 2007 - August 2014
Siemens Building Technologies April 2004 - June 2007
BTENA April 2003 - January 2004
The Trane Company 1994 - 2003
Johnson Controls Inc. 1983 - 1994
Skills
Process Development, Process Management, Profit & Loss Management, Project Planning, Project Execution, Project Delivery, Service Management, Staff Development, Staff Management, Business Management, Organizational..., HVAC, HVAC Controls, Fire Protection, Fire Suppression, Energy Conservation, Refrigeration, Strategic Planning, Sales Support, Customer Retention, Balanced Scorecard, Project Management, Access Control, Alarm Systems, Building Automation, CCTV, Change Management, Coaching, Construction, Continuous Improvement, Contract Negotiation, Customer Satisfaction, Energy Management, Facilities Management, Fire Alarm, Fire Safety, Fire Suppression Systems, Income Statement, Inspection, Leadership, Life Safety, Low Voltage, Management, Operational Excellence, Operations Management, P&L Management, Process Improvement, Process Scheduler, Process Simulation, Program Management
Education
Purdue University Calumet 1988 — 1993
Business Management
Karume Jr Karume Jr's Service Experts Experience March 2006 - Present
Job Building Automation Systems
Industry Machinery
Experience
Service Experts March 2006 - Present
Skills
Leadership, Management
Education
Piedmont College 2011 — 2012
Building Automation System (BAS
Service Experts March 2006 - Present
Skills
Leadership, Management
Education
Piedmont College 2011 — 2012
Building Automation System (BAS
Michael Cirincione Michael Cirincione's Service Experts Experience August 2010 - May 2014
Job HVAC Manager
Industry Construction
Experience
Tri Tech Energy July 2015 - Present
Pipe Works Services, inc. May 2014 - July 2015
Service Experts August 2010 - May 2014
Service Experts August 2008 - August 2010
Princeton University 2007 - 2008
Skills
HVAC Design and Sales, HVAC Service Technician, HVAC Installations, Heat Pumps, NATE Certified, Air Balancing, Humidification, Thermostats, Light Commercial, Hydronic, Indoor Air Quality, Air Monitoring, Ductwork, Energy Star, Air Conditioners, Condensers, Radiant, Dehumidification, Hot Water, Boilers, Sales Process, Sales Process..., Sandler, Customer-focused Selling, Sales Presentation..., Face to Face Sales, Face to Face..., HVAC, Sales Management, HVAC Controls, Contract Negotiation, Customer Satisfaction, Heating, Sales, Team Building, Account Management, Customer Service, Negotiation, Sales Presentations, New Business Development, Strategic Planning
Education
Raritan Valley Community College
Somerset County Technology Institute
Tri Tech Energy July 2015 - Present
Pipe Works Services, inc. May 2014 - July 2015
Service Experts August 2010 - May 2014
Service Experts August 2008 - August 2010
Princeton University 2007 - 2008
Skills
HVAC Design and Sales, HVAC Service Technician, HVAC Installations, Heat Pumps, NATE Certified, Air Balancing, Humidification, Thermostats, Light Commercial, Hydronic, Indoor Air Quality, Air Monitoring, Ductwork, Energy Star, Air Conditioners, Condensers, Radiant, Dehumidification, Hot Water, Boilers, Sales Process, Sales Process..., Sandler, Customer-focused Selling, Sales Presentation..., Face to Face Sales, Face to Face..., HVAC, Sales Management, HVAC Controls, Contract Negotiation, Customer Satisfaction, Heating, Sales, Team Building, Account Management, Customer Service, Negotiation, Sales Presentations, New Business Development, Strategic Planning
Education
Raritan Valley Community College
Somerset County Technology Institute
Kevin Drouillard Kevin Drouillard's Service Experts Experience March 2014 - Present
Job General Manager at Service Experts
Industry Consumer Services
Experience
Service Experts March 2014 - Present
Nelson Indoor Air Pros March 2011 - March 2014
Service Experts September 2008 - March 2011
Skills
Sales Management, Customer Service, Customer Satisfaction, Customer Retention, Sales Operations, Sales, Customer Relations, Inventory Control, Account Management, Inventory Management, Leadership, Contract Negotiation, New Business Development, Marketing
Education
Oklahoma State University 2005 — 2008
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
University of Tulsa 2005 — 2006
Accountiung
University of the Incarnate Word 2003 — 2005
Accounting
Service Experts March 2014 - Present
Nelson Indoor Air Pros March 2011 - March 2014
Service Experts September 2008 - March 2011
Skills
Sales Management, Customer Service, Customer Satisfaction, Customer Retention, Sales Operations, Sales, Customer Relations, Inventory Control, Account Management, Inventory Management, Leadership, Contract Negotiation, New Business Development, Marketing
Education
Oklahoma State University 2005 — 2008
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
University of Tulsa 2005 — 2006
Accountiung
University of the Incarnate Word 2003 — 2005
Accounting
Rhonda Reinart Baur Rhonda Reinart Baur's Service Experts Experience July 2011 - Present
Job Accounting Manager at Service Experts
Industry Consumer Services
Experience
Service Experts July 2011 - Present
Service Experts January 2007 - Present
Skills
Change Management, Project Planning, Accounts Payable, Income Statement, Accounts Receivable, Financial Reporting, Process Improvement, Accounting, Operations Management, Account Management, General Ledger, Management, Customer Satisfaction, Budgets, Inventory Management, Account Reconciliation, P&L, Pricing, Payroll, Managerial Finance, Financial Analysis, Cash Flow, Internal Controls, Cost Accounting, Invoicing
Education
The University of Texas at Arlington - College of Business Administration 1983 — 1986
BS, Accounting
Service Experts July 2011 - Present
Service Experts January 2007 - Present
Skills
Change Management, Project Planning, Accounts Payable, Income Statement, Accounts Receivable, Financial Reporting, Process Improvement, Accounting, Operations Management, Account Management, General Ledger, Management, Customer Satisfaction, Budgets, Inventory Management, Account Reconciliation, P&L, Pricing, Payroll, Managerial Finance, Financial Analysis, Cash Flow, Internal Controls, Cost Accounting, Invoicing
Education
The University of Texas at Arlington - College of Business Administration 1983 — 1986
BS, Accounting
Jamie Stansell's Service Experts Experience June 2011 - May 2013
Job Southern Air & Electric
Industry Consumer Services
Experience
Southern Air & Electric February 2014 - Present
Air Comfort Solutions May 2013 - February 2014
Service Experts June 2011 - May 2013
J.A. Stansell Heating & Air, L.L.C. February 1998 - June 2011
Skills
Indoor Air Quality, Customer Satisfaction, HVAC, Sales Management, Sales Process, Heating, Air Conditioning, Coaching, Operations Management, Sales, Customer Service, New Business Development, Account Management, Training, Energy Conservation, Solar Energy, Energy Efficiency, Contract Negotiation, Solar Thermal, Sales Presentations
Education
Louisiana State University 1995 — 1998
Business Administration and Management, General
Pineville High School 1992 — 1995
Southern Air & Electric February 2014 - Present
Air Comfort Solutions May 2013 - February 2014
Service Experts June 2011 - May 2013
J.A. Stansell Heating & Air, L.L.C. February 1998 - June 2011
Skills
Indoor Air Quality, Customer Satisfaction, HVAC, Sales Management, Sales Process, Heating, Air Conditioning, Coaching, Operations Management, Sales, Customer Service, New Business Development, Account Management, Training, Energy Conservation, Solar Energy, Energy Efficiency, Contract Negotiation, Solar Thermal, Sales Presentations
Education
Louisiana State University 1995 — 1998
Business Administration and Management, General
Pineville High School 1992 — 1995
Bobby Cole /G\'s Service Experts Experience February 2013 - December 2013
Job hvac engineer
Industry Mechanical or Industrial Engineering
Experience
Department of Defense December 2013 - Present
Service Experts February 2013 - December 2013
Fluor July 2012 - February 2013
spring valley air condition June 2010 - July 2012
University of South Carolina July 2010 - May 2012
Spring Valley Air Conditioner June 2009 - May 2012
City of Columbia August 2008 - May 2009
Palmer-Dickerson August 2006 - January 2008
US Army January 2001 - March 2004
US Army 2001 - 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, C++, Negotiation, Editing, C, Java, Troubleshooting, Preventive Maintenance, HVAC, Leadership, Maintenance, Team Leadership, Refrigeration, Management, Teamwork, Time Management, Supervisory Skills, Heat Pumps, Sales, Engineering, Windows 7
Education
Park University 2014 — 2016
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Omnitech Institute 2013 — 2013
certified, Information Technology
Midlands Technical College 2008 — 2010
Associate's degree, Industrial Technology/Technician
HVAC Certificates, Technical College of the Lowcountry 2005 — 2007
Associates Degree, Industrial Technology (HVAC)
Technical College of the Lowcountry 2005 — 2007
hvac certificate, Heating, Air Conditioning, Ventilation and Refrigeration
Battery Creek High School 1996 — 2000
Diploma
Department of Defense December 2013 - Present
Service Experts February 2013 - December 2013
Fluor July 2012 - February 2013
spring valley air condition June 2010 - July 2012
University of South Carolina July 2010 - May 2012
Spring Valley Air Conditioner June 2009 - May 2012
City of Columbia August 2008 - May 2009
Palmer-Dickerson August 2006 - January 2008
US Army January 2001 - March 2004
US Army 2001 - 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, C++, Negotiation, Editing, C, Java, Troubleshooting, Preventive Maintenance, HVAC, Leadership, Maintenance, Team Leadership, Refrigeration, Management, Teamwork, Time Management, Supervisory Skills, Heat Pumps, Sales, Engineering, Windows 7
Education
Park University 2014 — 2016
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Omnitech Institute 2013 — 2013
certified, Information Technology
Midlands Technical College 2008 — 2010
Associate's degree, Industrial Technology/Technician
HVAC Certificates, Technical College of the Lowcountry 2005 — 2007
Associates Degree, Industrial Technology (HVAC)
Technical College of the Lowcountry 2005 — 2007
hvac certificate, Heating, Air Conditioning, Ventilation and Refrigeration
Battery Creek High School 1996 — 2000
Diploma
Darci Dast Darci Dast's Service Experts Experience October 2011 - April 2012
Job Business Development at Recall North America
Industry Information Technology and Services
Experience
Recall April 2012 - Present
Service Experts October 2011 - April 2012
Keyboard World 2009 - 2011
Skills
New Business Development, Cold Calling, Sales Process, Solution Selling, CRM, Selling, Strategy, Sales, Leadership, Management, Marketing, Negotiation, Product Development, Salesforce.com, Direct Sales, Account Management, B2B, Lead Generation, Key Account Management, Sales Management, Selling Skills, Sales Operations, Sales Presentations, Contract Negotiation, Customer Retention, Strategic Partnerships, SaaS
Education
Oakton Community College 2011 — 2012
Business/Marketing
Traverse City Senior High School
Recall April 2012 - Present
Service Experts October 2011 - April 2012
Keyboard World 2009 - 2011
Skills
New Business Development, Cold Calling, Sales Process, Solution Selling, CRM, Selling, Strategy, Sales, Leadership, Management, Marketing, Negotiation, Product Development, Salesforce.com, Direct Sales, Account Management, B2B, Lead Generation, Key Account Management, Sales Management, Selling Skills, Sales Operations, Sales Presentations, Contract Negotiation, Customer Retention, Strategic Partnerships, SaaS
Education
Oakton Community College 2011 — 2012
Business/Marketing
Traverse City Senior High School
Mitch Seagraves Mitch Seagraves's Service Experts Experience March 2013 - Present
Job VP, Chief Information Officer at Service Experts
Industry Consumer Services
Experience
Service Experts March 2013 - Present
Skills
Strategic Planning, Roadmap, Leadership, Strategy, Enterprise Architecture, SDLC, Vendor Management, ITIL, Software Development, Cross-functional Team..., Program Management, Project Portfolio..., SOA, PMO, IT Strategy, Process Improvement, Solution Architecture, Change Management, Integration, IT Service Management, Product Management, E-commerce, Software Project..., IT Management, Business Process, PMP, Management, Business Analysis, IT Outsourcing, Governance, Enterprise Software, Information Technology, IT Operations, Cloud Computing, Analysis, Outsourcing, Data Center, SaaS, CRM, Security, SharePoint, ERP, Requirements Analysis, Business Process..., Professional Services, Data Warehousing, Consulting, Disaster Recovery, Agile Methodologies, Service Delivery
Education
University of North Texas 1979 — 1981
Bachelor of Science, Computer Science
The University of Texas at Austin
Service Experts March 2013 - Present
Skills
Strategic Planning, Roadmap, Leadership, Strategy, Enterprise Architecture, SDLC, Vendor Management, ITIL, Software Development, Cross-functional Team..., Program Management, Project Portfolio..., SOA, PMO, IT Strategy, Process Improvement, Solution Architecture, Change Management, Integration, IT Service Management, Product Management, E-commerce, Software Project..., IT Management, Business Process, PMP, Management, Business Analysis, IT Outsourcing, Governance, Enterprise Software, Information Technology, IT Operations, Cloud Computing, Analysis, Outsourcing, Data Center, SaaS, CRM, Security, SharePoint, ERP, Requirements Analysis, Business Process..., Professional Services, Data Warehousing, Consulting, Disaster Recovery, Agile Methodologies, Service Delivery
Education
University of North Texas 1979 — 1981
Bachelor of Science, Computer Science
The University of Texas at Austin
Alex Pace Alex Pace's Service Experts Experience May 2013 - November 2014
Job Service Technician at Ward Mechanical Equipment, Inc.
Industry Construction
Experience
Ward Mechanical Equipment, Inc. December 2014 - Present
Service Experts May 2013 - November 2014
R&F Comfort Systems May 2012 - May 2013
JA Mortgage Sevices January 2011 - May 2012
Ruppert Landscape May 2011 - August 2011
ObjectiView Inc May 2008 - March 2009
American Supply Solutions November 2005 - June 2007
Skills
Construction, Construction Management, Contract Management, AutoCAD, Project Estimation, Landscape Design, Contract Negotiation, Microsoft Office, Budgets, Submittals, Landscaping, Contractors, LEED, Microsoft Excel, Customer Service, Proposal Writing, Process Scheduler, Microsoft Word, Purchasing, Landscape Architecture, HVAC, Residential Homes, Sales
Education
Mississippi State University - College of Business and Industry 2007 — 2011
Bachelor of Business Administration (B.B.A.), Management of Construction and Land Development
Ward Mechanical Equipment, Inc. December 2014 - Present
Service Experts May 2013 - November 2014
R&F Comfort Systems May 2012 - May 2013
JA Mortgage Sevices January 2011 - May 2012
Ruppert Landscape May 2011 - August 2011
ObjectiView Inc May 2008 - March 2009
American Supply Solutions November 2005 - June 2007
Skills
Construction, Construction Management, Contract Management, AutoCAD, Project Estimation, Landscape Design, Contract Negotiation, Microsoft Office, Budgets, Submittals, Landscaping, Contractors, LEED, Microsoft Excel, Customer Service, Proposal Writing, Process Scheduler, Microsoft Word, Purchasing, Landscape Architecture, HVAC, Residential Homes, Sales
Education
Mississippi State University - College of Business and Industry 2007 — 2011
Bachelor of Business Administration (B.B.A.), Management of Construction and Land Development
Christine Mango Christine Mango's Service Experts Experience June 2011 - May 2013
Job Personal Lines Tech
Industry Consumer Services
Experience
Anderson Insurance Associates April 2014 - Present
ARS October 2013 - April 2014
Service Experts June 2011 - May 2013
Skills
Customer Satisfaction, Dispatching, Customer Service, Process Improvement, Inventory Management, Process Scheduler, Supervisory Skills
Education
Trident Technical College 2004 — 2014
Hospitality and Tourism, Hospitality and Tourism/ Medical Coding
Summerville High School 2000 — 2004
High School Diploma
Anderson Insurance Associates April 2014 - Present
ARS October 2013 - April 2014
Service Experts June 2011 - May 2013
Skills
Customer Satisfaction, Dispatching, Customer Service, Process Improvement, Inventory Management, Process Scheduler, Supervisory Skills
Education
Trident Technical College 2004 — 2014
Hospitality and Tourism, Hospitality and Tourism/ Medical Coding
Summerville High School 2000 — 2004
High School Diploma
Shannon Sprouse Shannon Sprouse's Service Experts Experience 2013 - 2013
Job Assistant Director at HHS Hospital Housekeeping Systems
Industry Hospital & Health Care
Experience
HHS - Hospital Housekeeping Systems April 2015 - Present
Kiawah Island Golf Resort August 2010 - Present
Service Experts 2013 - 2013
Musclepharm LLC 2012 - 2012
Independent Professional Baseball Teams March 2007 - March 2011
Skills
Sales, Cold Calling, Customer Service, Customer Retention, Sales Management, Customer Satisfaction, Account Management, New Business Development, Team Building, Direct Sales, Selling, Sales Presentations, Sales Process, Marketing, Sales Operations, Negotiation, Contract Negotiation, B2B, Marketing Strategy
Education
The Citadel 2001 — 2005
Bachelor of Science in Business Administration (B.B.A.)
HHS - Hospital Housekeeping Systems April 2015 - Present
Kiawah Island Golf Resort August 2010 - Present
Service Experts 2013 - 2013
Musclepharm LLC 2012 - 2012
Independent Professional Baseball Teams March 2007 - March 2011
Skills
Sales, Cold Calling, Customer Service, Customer Retention, Sales Management, Customer Satisfaction, Account Management, New Business Development, Team Building, Direct Sales, Selling, Sales Presentations, Sales Process, Marketing, Sales Operations, Negotiation, Contract Negotiation, B2B, Marketing Strategy
Education
The Citadel 2001 — 2005
Bachelor of Science in Business Administration (B.B.A.)
Dale Hirsch Dale Hirsch's Service Experts Experience June 2013 - December 2013
Job Area Manager at Parkwood Master Builder
Industry Construction
Experience
Parkwood Master Builder April 2015 - Present
Stonegate Developments September 2014 - April 2015
Crystal Creek Homes December 2013 - September 2014
Service Experts June 2013 - December 2013
Service Experts September 2007 - May 2013
Timberwolf Hearth Products September 2006 - August 2007
Days Inn June 2002 - August 2003
Cal Home Properties June 1998 - August 2001
SameSun International Travel Hostels October 1997 - June 1998
Skills
Efficiency Improvement, Analysis, Employee Relations, Scheduling, Supervisory Skills, Customer Service, Word, Problem Solving, Process Scheduler, Microsoft Word, HVAC, Construction, Recruiting, Operations Management, Renovation, Performance Improvement, Budgets, Marketing, Contract Negotiation, Construction Management, Sales, Strategic Planning, Team Building, Negotiation, Sales Management
Education
University of Alberta 2002 — 2005
Faculty of Arts, Major Philosophy/Political Science
Grant MacEwan Community College 2001 — 2002
Faculty of Arts
The University of Calgary 2000 — 2001
Faculty of Arts
Parkwood Master Builder April 2015 - Present
Stonegate Developments September 2014 - April 2015
Crystal Creek Homes December 2013 - September 2014
Service Experts June 2013 - December 2013
Service Experts September 2007 - May 2013
Timberwolf Hearth Products September 2006 - August 2007
Days Inn June 2002 - August 2003
Cal Home Properties June 1998 - August 2001
SameSun International Travel Hostels October 1997 - June 1998
Skills
Efficiency Improvement, Analysis, Employee Relations, Scheduling, Supervisory Skills, Customer Service, Word, Problem Solving, Process Scheduler, Microsoft Word, HVAC, Construction, Recruiting, Operations Management, Renovation, Performance Improvement, Budgets, Marketing, Contract Negotiation, Construction Management, Sales, Strategic Planning, Team Building, Negotiation, Sales Management
Education
University of Alberta 2002 — 2005
Faculty of Arts, Major Philosophy/Political Science
Grant MacEwan Community College 2001 — 2002
Faculty of Arts
The University of Calgary 2000 — 2001
Faculty of Arts
Joseph Caramela Joseph Caramela's Service Experts Experience March 2012 - April 2012
Job Automation Technician at Control Solutions Group/Building Automation
Industry Industrial Automation
Experience
Control Solutions Group June 2015 - Present
Control Solutions Group May 2014 - August 2014
Piazza Orsillo August 2008 - August 2013
Service Experts March 2012 - April 2012
Skills
HVAC, Customer Service, Soldering, AutoCAD, Team Leadership, Electricians, Microsoft Office
Education
Pennsylvania College of Technology 2013 — 2015
Bachelor of Science (BS), Building Automation Technology (HVAC Focus)
Raritan Valley Community College 2010 — 2013
Associate's degree, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician
Control Solutions Group June 2015 - Present
Control Solutions Group May 2014 - August 2014
Piazza Orsillo August 2008 - August 2013
Service Experts March 2012 - April 2012
Skills
HVAC, Customer Service, Soldering, AutoCAD, Team Leadership, Electricians, Microsoft Office
Education
Pennsylvania College of Technology 2013 — 2015
Bachelor of Science (BS), Building Automation Technology (HVAC Focus)
Raritan Valley Community College 2010 — 2013
Associate's degree, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician
Tony Schofield, CPA, CMA, CGMA's Service Experts Experience 1996 - 2000
Job Finance, Accounting, IT, Litigation Support, M&A
Industry Construction
Experience
Clayco 2012 - Present
DGLF, CPAs & Business Advisors 2010 - 2012
Cummings 2005 - 2010
Service Experts 1996 - 2000
Cumberland Swan 1982 - 1996
Skills
Mergers, Management Consulting, Litigation Support, Accounting, Auditing, Strategic Planning, Consulting, CPA, Business Development, Financial Reporting, Internal Controls, Budgets, Tax, Financial Analysis, Cash Flow, Contract Negotiation, Start-ups
Education
Tennessee Technological University - College of Business Administration
BSBA, Accounting and Business/Management
University of Tennessee-Knoxville
Accounting and Business/Management
Clayco 2012 - Present
DGLF, CPAs & Business Advisors 2010 - 2012
Cummings 2005 - 2010
Service Experts 1996 - 2000
Cumberland Swan 1982 - 1996
Skills
Mergers, Management Consulting, Litigation Support, Accounting, Auditing, Strategic Planning, Consulting, CPA, Business Development, Financial Reporting, Internal Controls, Budgets, Tax, Financial Analysis, Cash Flow, Contract Negotiation, Start-ups
Education
Tennessee Technological University - College of Business Administration
BSBA, Accounting and Business/Management
University of Tennessee-Knoxville
Accounting and Business/Management
Todd Berkland Todd Berkland's Service Experts Experience January 2011 - January 2013
Job Director, US Field Operations at Service Experts Heating & Air Conditioning
Industry Consumer Services
Experience
Service Experts Heating & Air Conditioning October 2014 - Present
Source Refrigeration & HVAC January 2013 - October 2014
Service Experts January 2011 - January 2013
Service Experts September 2005 - January 2011
Service Experts September 2000 - September 2005
Markpoint V 1997 - 2000
Skills
Mergers and Acquisitions, Retail Operational..., Full P&L Responsibility, Executive Management, Cross-functional Team..., Operations Management, Mergers & Acquisitions, HVAC, Income Statement, P&L Responsibility, Turn Around Management, New Business Development, Profit Maximization, Forecasting, Sales, Mergers, Venture Capital, Strategic Planning, Budgets, Sales Management, Business Development, Pricing, P&L Management
Education
University of Iowa - Henry B. Tippie College of Business
BBA, Finance
Service Experts Heating & Air Conditioning October 2014 - Present
Source Refrigeration & HVAC January 2013 - October 2014
Service Experts January 2011 - January 2013
Service Experts September 2005 - January 2011
Service Experts September 2000 - September 2005
Markpoint V 1997 - 2000
Skills
Mergers and Acquisitions, Retail Operational..., Full P&L Responsibility, Executive Management, Cross-functional Team..., Operations Management, Mergers & Acquisitions, HVAC, Income Statement, P&L Responsibility, Turn Around Management, New Business Development, Profit Maximization, Forecasting, Sales, Mergers, Venture Capital, Strategic Planning, Budgets, Sales Management, Business Development, Pricing, P&L Management
Education
University of Iowa - Henry B. Tippie College of Business
BBA, Finance
Anna Champion's Service Experts Experience July 2008 - November 2010
Job Financial Analyst
Industry Defense & Space
Experience
Northrop Grumman Corporation August 2013 - Present
Infused Solutions October 2011 - July 2013
Service Experts July 2008 - November 2010
Group 1 Automotive January 2008 - July 2008
Skills
Account Reconciliation, Accounting, Accounts Payable, Finance, General Ledger, Inventory Control, Invoicing, Payroll, Accounts Receivable
Education
University of Central Oklahoma 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Central Oklahoma 2011 — 2013
Bachelor of Business Administration (B.B.A.), Accounting
Rose State College 2002 — 2005
Associate's degree, Business Administration and Management, General
Northrop Grumman Corporation August 2013 - Present
Infused Solutions October 2011 - July 2013
Service Experts July 2008 - November 2010
Group 1 Automotive January 2008 - July 2008
Skills
Account Reconciliation, Accounting, Accounts Payable, Finance, General Ledger, Inventory Control, Invoicing, Payroll, Accounts Receivable
Education
University of Central Oklahoma 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Central Oklahoma 2011 — 2013
Bachelor of Business Administration (B.B.A.), Accounting
Rose State College 2002 — 2005
Associate's degree, Business Administration and Management, General
Tim Vantrease Tim Vantrease's Service Experts Experience March 2003 - November 2008
Job Project Manager at Temp Control LLC
Industry Consumer Services
Experience
donelson air conditiong March 2014 - Present
Service Experts March 2003 - November 2008
Skills
Insurance Sales, HVAC Residental Sales, Team Building, Customer Satisfaction, Training, Coaching, Management, Leadership, Sales, Team Leadership, Competitive Analysis, Account Management, Customer Retention, Project Management, Strategic Planning
Education
Middle Tennessee State University 1983 — 1988
"BS", Psychology
Lebanon High School 1979 — 1983
High School Diploma, General Studies
donelson air conditiong March 2014 - Present
Service Experts March 2003 - November 2008
Skills
Insurance Sales, HVAC Residental Sales, Team Building, Customer Satisfaction, Training, Coaching, Management, Leadership, Sales, Team Leadership, Competitive Analysis, Account Management, Customer Retention, Project Management, Strategic Planning
Education
Middle Tennessee State University 1983 — 1988
"BS", Psychology
Lebanon High School 1979 — 1983
High School Diploma, General Studies
Heather Hendry Heather Hendry's Service Experts Experience May 2006 - July 2009
Job Regional Representative at Ontor
Industry Import and Export
Experience
Ontor Ltd. February 2013 - Present
Corus Entertainment February 2012 - January 2013
Philips Lifeline August 2010 - February 2012
Pitney Bowes 2009 - 2010
Service Experts May 2006 - July 2009
Skills
New Business Development, Account Management, PowerPoint, Marketing, Sales, Strategic Planning, Business Planning, Sales Management, Marketing Strategy, Microsoft Office, Team Building, Team Leadership, Key Account Management, B2B, Training, Management
Education
Red River College 1996 — 1998
Ontor Ltd. February 2013 - Present
Corus Entertainment February 2012 - January 2013
Philips Lifeline August 2010 - February 2012
Pitney Bowes 2009 - 2010
Service Experts May 2006 - July 2009
Skills
New Business Development, Account Management, PowerPoint, Marketing, Sales, Strategic Planning, Business Planning, Sales Management, Marketing Strategy, Microsoft Office, Team Building, Team Leadership, Key Account Management, B2B, Training, Management
Education
Red River College 1996 — 1998
Pam Harper's Service Experts Experience 2000 - 2004
Job Vice President Marketing at The Dwyer Group
Industry Marketing and Advertising
Experience
The Dwyer Group October 2012 - Present
Engage June 2009 - October 2013
Blackmon Mooring 2006 - March 2009
1-800-PLUMBER 2009 - 2009
ARS Service Express/Rescue Rooter 2004 - 2006
Service Experts 2000 - 2004
Aurora Health Care 1999 - 2000
National MS Society-WI Chapter 1997 - 1999
Martin Franchises dba One Hour Martinizing 1993 - 1997
Baraboo SYSCO Food Services 1987 - 1991
Skills
Budgeting, Public Relations, Market Planning, Event Planning, Lead Generation, Budgets, Marketing Strategy, Marketing, Training, Leadership, Account Management, Sales, New Business Development, Sales Operations, Strategic Planning, Marketing Management, Strategy, Team Leadership, Event Management, Customer Service, Small Business, Advertising, Direct Mail, Program Management, Creative Direction, Online Advertising, B2B, Online Marketing, Marketing Communications, Direct Marketing, Social Media Marketing, Project Management, Email Marketing, CRM, Trade Shows, Product Marketing, Digital Marketing, SEO
Education
University of Wisconsin-Stevens Point 1985 — 1987
BA, Communications, Advertising
Marquette University 1981 — 1983
BA, Communications, Advertising
The Dwyer Group October 2012 - Present
Engage June 2009 - October 2013
Blackmon Mooring 2006 - March 2009
1-800-PLUMBER 2009 - 2009
ARS Service Express/Rescue Rooter 2004 - 2006
Service Experts 2000 - 2004
Aurora Health Care 1999 - 2000
National MS Society-WI Chapter 1997 - 1999
Martin Franchises dba One Hour Martinizing 1993 - 1997
Baraboo SYSCO Food Services 1987 - 1991
Skills
Budgeting, Public Relations, Market Planning, Event Planning, Lead Generation, Budgets, Marketing Strategy, Marketing, Training, Leadership, Account Management, Sales, New Business Development, Sales Operations, Strategic Planning, Marketing Management, Strategy, Team Leadership, Event Management, Customer Service, Small Business, Advertising, Direct Mail, Program Management, Creative Direction, Online Advertising, B2B, Online Marketing, Marketing Communications, Direct Marketing, Social Media Marketing, Project Management, Email Marketing, CRM, Trade Shows, Product Marketing, Digital Marketing, SEO
Education
University of Wisconsin-Stevens Point 1985 — 1987
BA, Communications, Advertising
Marquette University 1981 — 1983
BA, Communications, Advertising
Chris Revell Chris Revell's Service Experts Experience May 2005 - January 2006
Job Account Manager at Berger Engineering
Industry Mechanical or Industrial Engineering
Experience
Berger Engineering Company April 2012 - Present
Dring Air Conditioning &Heating January 2006 - April 2012
Service Experts May 2005 - January 2006
Sears, Roebuck and Co. June 2001 - October 2005
Service Development Corp 2005 - 2005
Berger Engineering 2001 - 2001
Calvert-Jones Co., Inc. 1995 - 2001
FBI 1989 - 1995
U.S. Army March 1986 - April 1989
Skills
HVAC, Air Conditioning, Heating, HVAC Controls, Sales, Sales Operations, Energy Conservation, Cooling Water, Refrigeration, New Business Development, Continuous Improvement, Account Management, Plumbing, Energy Management, Building Automation, Boilers, Training, Customer Service, Sales Management, Strategy, Business Services, Maintenance & Repair, Contract Management, Facilities Management, Building Management..., Energy Efficiency, Ventilation, Heat Pumps, Contract Negotiation, Process Scheduler, Engineering, Customer Satisfaction, Budgets, Steam, Indoor Air Quality, Operations Management, Value Engineering, Commissioning, Construction, MEP, Pricing, Income Statement, Contractors, Project Bidding, Purchasing, Team Building, Building Maintenance, Construction Management, Sales Process, Procurement
Education
Northern Virginia Community College 1990 — 1993
Environmental Control
University of Maryland College Park 1987 — 1988
General Studies
Lake Braddock Secondary School 1980 — 1983
General
Berger Engineering Company April 2012 - Present
Dring Air Conditioning &Heating January 2006 - April 2012
Service Experts May 2005 - January 2006
Sears, Roebuck and Co. June 2001 - October 2005
Service Development Corp 2005 - 2005
Berger Engineering 2001 - 2001
Calvert-Jones Co., Inc. 1995 - 2001
FBI 1989 - 1995
U.S. Army March 1986 - April 1989
Skills
HVAC, Air Conditioning, Heating, HVAC Controls, Sales, Sales Operations, Energy Conservation, Cooling Water, Refrigeration, New Business Development, Continuous Improvement, Account Management, Plumbing, Energy Management, Building Automation, Boilers, Training, Customer Service, Sales Management, Strategy, Business Services, Maintenance & Repair, Contract Management, Facilities Management, Building Management..., Energy Efficiency, Ventilation, Heat Pumps, Contract Negotiation, Process Scheduler, Engineering, Customer Satisfaction, Budgets, Steam, Indoor Air Quality, Operations Management, Value Engineering, Commissioning, Construction, MEP, Pricing, Income Statement, Contractors, Project Bidding, Purchasing, Team Building, Building Maintenance, Construction Management, Sales Process, Procurement
Education
Northern Virginia Community College 1990 — 1993
Environmental Control
University of Maryland College Park 1987 — 1988
General Studies
Lake Braddock Secondary School 1980 — 1983
General
Cindy Kramer Lynch Cindy Kramer Lynch's Service Experts Experience August 2007 - Present
Job PT with Quickbooks at AT Your Pace
Industry Accounting
Experience
AT Your Pace September 2013 - Present
Service Experts August 2007 - Present
Silpada Designs December 2011 - December 2012
Service Experts August 2007 - August 2009
Kroger November 2006 - November 2007
Starbucks at Kroger April 2004 - November 2006
Skills
Jewelry, Accounting, accounting,payable and...
Education
Onondaga Community College 1974 — 1976
Associate's degree, Liberal Arts and Sciences/Liberal Studies
AT Your Pace September 2013 - Present
Service Experts August 2007 - Present
Silpada Designs December 2011 - December 2012
Service Experts August 2007 - August 2009
Kroger November 2006 - November 2007
Starbucks at Kroger April 2004 - November 2006
Skills
Jewelry, Accounting, accounting,payable and...
Education
Onondaga Community College 1974 — 1976
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Victor Laircey Victor Laircey's Service Experts Experience January 2011 - May 2011
Job President at Creighton Laircey Company
Industry Mechanical or Industrial Engineering
Experience
Creighton Laircey Company January 2013 - Present
Creighton Laircey Company June 2011 - January 2013
Service Experts January 2011 - May 2011
Peachtree Service Experts May 2010 - January 2011
Peachtree Service Experts July 2008 - April 2010
Creighton Laircey Company February 2002 - July 2008
Skills
Process Improvement, Energy Conservation, HVAC, Strategic Planning, Account Management, Sales Operations, Heating, Budgets, Team Building, Sales Management, New Business Development, Income Statement, Customer Retention, Sales, Indoor Air Quality, Sales Process, Direct Sales, Air Conditioning, Operations Management, Pricing, Contract Negotiation, Energy Management, Selling, P&L Management, Energy Efficiency, P&L, Energy Audits, Sales Presentations
Education
Augusta Technical College 2004 — 2006
Air Conditioning Technology, Heating and Air Conditioning
Oglethorpe University 1992 — 1995
Psychology
Creighton Laircey Company January 2013 - Present
Creighton Laircey Company June 2011 - January 2013
Service Experts January 2011 - May 2011
Peachtree Service Experts May 2010 - January 2011
Peachtree Service Experts July 2008 - April 2010
Creighton Laircey Company February 2002 - July 2008
Skills
Process Improvement, Energy Conservation, HVAC, Strategic Planning, Account Management, Sales Operations, Heating, Budgets, Team Building, Sales Management, New Business Development, Income Statement, Customer Retention, Sales, Indoor Air Quality, Sales Process, Direct Sales, Air Conditioning, Operations Management, Pricing, Contract Negotiation, Energy Management, Selling, P&L Management, Energy Efficiency, P&L, Energy Audits, Sales Presentations
Education
Augusta Technical College 2004 — 2006
Air Conditioning Technology, Heating and Air Conditioning
Oglethorpe University 1992 — 1995
Psychology
Donna Donohue Donna Donohue's Service Experts Experience January 2011 - Present
Job Regional Marketing Manager
Industry Consumer Services
Experience
Service Experts January 2011 - Present
Service Experts January 2008 - December 2010
Service Experts January 2006 - December 2007
Skills
Market Research, Marketing Strategy, Direct Marketing, Market Planning, Marketing Communications, Online Marketing, Marketing Management, Social Media Marketing, Email Marketing, Customer Relations, Customer Service, Customer Satisfaction, Sales Management, Advertising, Public Relations, Marketing, Budgets, Strategic Planning, Integrated Marketing, Project Management
Education
University of Illinois at Chicago
Bachelor of Science in Marketing, Marketing/Advertising
Service Experts January 2011 - Present
Service Experts January 2008 - December 2010
Service Experts January 2006 - December 2007
Skills
Market Research, Marketing Strategy, Direct Marketing, Market Planning, Marketing Communications, Online Marketing, Marketing Management, Social Media Marketing, Email Marketing, Customer Relations, Customer Service, Customer Satisfaction, Sales Management, Advertising, Public Relations, Marketing, Budgets, Strategic Planning, Integrated Marketing, Project Management
Education
University of Illinois at Chicago
Bachelor of Science in Marketing, Marketing/Advertising
Ken Best Ken Best's Service Experts Experience April 2013 - Present
Job General Manager at Service Experts
Industry Consumer Services
Experience
Service Experts April 2013 - Present
Service Experts April 2012 - April 2013
Service Experts January 2011 - April 2012
Service Experts January 2011 - April 2012
Service Experts February 2009 - January 2011
Service Experts March 2007 - January 2009
Service Experts January 2000 - March 2007
Thompson & Sons May 1994 - January 2000
Skills
Income Statement, Sales Management, Strategic Planning, New Business Development, Account Management, Air Conditioning, Heating, Customer Satisfaction, Recruiting, Sales Operations, Negotiation, P&L Management, Sales Process, Executive Management, Hiring, Contract Negotiation, Profit, Refrigeration, Marketing, Management, Energy Conservation, Plumbing, Product Development, Small Business, Direct Sales, Cooling Water, Pricing, P&L, Indoor Air Quality
Education
Long Beach City College 1986 — 1991
Associates degree, HVAC & Safety
Service Experts April 2013 - Present
Service Experts April 2012 - April 2013
Service Experts January 2011 - April 2012
Service Experts January 2011 - April 2012
Service Experts February 2009 - January 2011
Service Experts March 2007 - January 2009
Service Experts January 2000 - March 2007
Thompson & Sons May 1994 - January 2000
Skills
Income Statement, Sales Management, Strategic Planning, New Business Development, Account Management, Air Conditioning, Heating, Customer Satisfaction, Recruiting, Sales Operations, Negotiation, P&L Management, Sales Process, Executive Management, Hiring, Contract Negotiation, Profit, Refrigeration, Marketing, Management, Energy Conservation, Plumbing, Product Development, Small Business, Direct Sales, Cooling Water, Pricing, P&L, Indoor Air Quality
Education
Long Beach City College 1986 — 1991
Associates degree, HVAC & Safety
Julian Hart Julian Hart's Service Experts Experience May 2012 - June 2013
Job Apartment HVAC / Maintenance / Rehab Specialist at AMG American Management Group LLC
Industry Real Estate
Experience
AMG American Management Group LLC November 2014 - Present
First National Realty, Inc. February 2011 - Present
First National Realty, Inc. February 2011 - Present
BL Realty Group, LLC June 2013 - November 2014
Service Experts May 2012 - June 2013
Alpha Battery, 3/115 Field Artillery Battion, Tennessee National Guard July 1989 - July 1999
Federal Express September 1991 - March 1999
181 Ordinance Det.,Support SQN, 3RD ACR June 1988 - July 1989
166 Ordinance Company, 11th ADA, U.S. Army November 1987 - June 1988
Skills
Commercial Real Estate, Contract Negotiation, Customer Satisfaction, Customer Service, Foreclosures, Marketing, Microsoft Office, Outlook, Public Speaking, Real Estate, Real Property, Sales, Sellers, Team Building, Residential Homes
Education
The University of Memphis 1989 — 1993
History
Whitehaven High School
AMG American Management Group LLC November 2014 - Present
First National Realty, Inc. February 2011 - Present
First National Realty, Inc. February 2011 - Present
BL Realty Group, LLC June 2013 - November 2014
Service Experts May 2012 - June 2013
Alpha Battery, 3/115 Field Artillery Battion, Tennessee National Guard July 1989 - July 1999
Federal Express September 1991 - March 1999
181 Ordinance Det.,Support SQN, 3RD ACR June 1988 - July 1989
166 Ordinance Company, 11th ADA, U.S. Army November 1987 - June 1988
Skills
Commercial Real Estate, Contract Negotiation, Customer Satisfaction, Customer Service, Foreclosures, Marketing, Microsoft Office, Outlook, Public Speaking, Real Estate, Real Property, Sales, Sellers, Team Building, Residential Homes
Education
The University of Memphis 1989 — 1993
History
Whitehaven High School
Jason Gaudet Jason Gaudet's Service Experts Experience May 2013 - Present
Job Director, Technology at Service Experts
Industry Information Technology and Services
Experience
Service Experts May 2013 - Present
JC Penney June 2007 - February 2013
JC Penney February 2005 - May 2007
Skills
Technology Leadership, Enterprise Architecture, Technology Roadmapping, Software Solution..., SOA, REST, Agile Methodologies, Mentoring, Object Oriented Design, Java, Leadership, SDLC, IT Strategy, UML, Architecture, Business Intelligence, Integration, Spring, .NET, Design Patterns, Hibernate, Tomcat, Architectures, Spring Framework
Education
The University of Texas at Dallas 2004 — 2007
Master, MBA
University of New Orleans 1997 — 2001
B.S., Computer Science/Management Information Systems
Service Experts May 2013 - Present
JC Penney June 2007 - February 2013
JC Penney February 2005 - May 2007
Skills
Technology Leadership, Enterprise Architecture, Technology Roadmapping, Software Solution..., SOA, REST, Agile Methodologies, Mentoring, Object Oriented Design, Java, Leadership, SDLC, IT Strategy, UML, Architecture, Business Intelligence, Integration, Spring, .NET, Design Patterns, Hibernate, Tomcat, Architectures, Spring Framework
Education
The University of Texas at Dallas 2004 — 2007
Master, MBA
University of New Orleans 1997 — 2001
B.S., Computer Science/Management Information Systems
Ian McKeen's Service Experts Experience April 2013 - Present
Job Vice President & General Manager at Service Experts Heating & Air Conditioning
Industry Consumer Services
Experience
Service Experts Heating & Air Conditioning July 2015 - Present
Service Experts April 2013 - Present
Service Experts January 2011 - March 2013
Service Experts Inc September 2001 - January 2011
Service Experts Heating & Air Conditioning December 1998 - September 2001
BP Westroc January 1998 - December 1998
Lennox International March 1995 - December 1997
Skills
Strategic Planning, Change Management, Business Planning, Team Building, Team Leadership, P&L Management, Operations Management, Sales Management, Marketing Strategy, Market Research, Product Development, Coaching, Leadership Development, Mentoring, Budgets, Advertising, Sales, Marketing Management, CRM, Marketing, Pricing, Program Management, P&L
Education
Ryerson University 1982 — 1987
Bachelor of Business Management, Business, Statistics
Service Experts Heating & Air Conditioning July 2015 - Present
Service Experts April 2013 - Present
Service Experts January 2011 - March 2013
Service Experts Inc September 2001 - January 2011
Service Experts Heating & Air Conditioning December 1998 - September 2001
BP Westroc January 1998 - December 1998
Lennox International March 1995 - December 1997
Skills
Strategic Planning, Change Management, Business Planning, Team Building, Team Leadership, P&L Management, Operations Management, Sales Management, Marketing Strategy, Market Research, Product Development, Coaching, Leadership Development, Mentoring, Budgets, Advertising, Sales, Marketing Management, CRM, Marketing, Pricing, Program Management, P&L
Education
Ryerson University 1982 — 1987
Bachelor of Business Management, Business, Statistics
Chris Michel's Service Experts Experience March 2008 - June 2010
Job Design Consultant at Casteel Heating & Cooling
Industry Consumer Services
Experience
Casteel Heating, Cooling & Plumbing March 2012 - Present
Universal Services/ARS January 2012 - March 2012
ARS/ Conway Services Heating, Cooling and Plumbing February 2011 - December 2011
Hibner Heating and Air July 2010 - January 2011
Service Experts March 2008 - June 2010
Service Experts April 2004 - March 2008
Mepaco June 2002 - March 2004
Kasco Corp June 1995 - March 2002
Skills
Sales Process, Sales Management, Direct Sales, Negotiation, Problem Solving, Business Acumen, Time Management, Customer Relations, Selling, Coaching, P&L Management, Customer Service, Inventory Management, Customer Satisfaction, Inventory Control, Sales, Management, Sales Operations, Training, Leadership, Team Building, Program Management, Account Management, Human Resources, Budgets, Pricing, Income Statement, Business Planning, Project Management, Forecasting, Marketing, New Business Development, Purchasing, Business Strategy, Contract Negotiation, Operations Management, Cross-functional Team..., Retail, Team Leadership, Hiring, Cold Calling, B2B, Customer Retention, Recruiting, Profit, Sales Presentations, Marketing Strategy, Strategic Planning, Business Development, Process Improvement
Education
Jeff Justice Comedy Workshoppe 2007 — 2008
NA
University of Illinois at Urbana-Champaign 1984 — 1989
BA
St Charles High School 1980 — 1984
Diploma
Casteel Heating, Cooling & Plumbing March 2012 - Present
Universal Services/ARS January 2012 - March 2012
ARS/ Conway Services Heating, Cooling and Plumbing February 2011 - December 2011
Hibner Heating and Air July 2010 - January 2011
Service Experts March 2008 - June 2010
Service Experts April 2004 - March 2008
Mepaco June 2002 - March 2004
Kasco Corp June 1995 - March 2002
Skills
Sales Process, Sales Management, Direct Sales, Negotiation, Problem Solving, Business Acumen, Time Management, Customer Relations, Selling, Coaching, P&L Management, Customer Service, Inventory Management, Customer Satisfaction, Inventory Control, Sales, Management, Sales Operations, Training, Leadership, Team Building, Program Management, Account Management, Human Resources, Budgets, Pricing, Income Statement, Business Planning, Project Management, Forecasting, Marketing, New Business Development, Purchasing, Business Strategy, Contract Negotiation, Operations Management, Cross-functional Team..., Retail, Team Leadership, Hiring, Cold Calling, B2B, Customer Retention, Recruiting, Profit, Sales Presentations, Marketing Strategy, Strategic Planning, Business Development, Process Improvement
Education
Jeff Justice Comedy Workshoppe 2007 — 2008
NA
University of Illinois at Urbana-Champaign 1984 — 1989
BA
St Charles High School 1980 — 1984
Diploma
Alan Lipscomb Alan Lipscomb's Service Experts Experience June 2000 - August 2004
Job District Sales Manager at Nortek Global HVAC
Industry Consumer Goods
Experience
Nortek Global HVAC February 2013 - Present
General Wholesale Distributors July 2010 - February 2013
Baker Distributing Company January 2010 - June 2010
Kohler Co. October 2008 - November 2009
Heinmiller Heating and Cooling, Inc January 2008 - October 2008
Trane August 2004 - January 2008
Service Experts June 2000 - August 2004
Sears, Roebuck and Co. June 1980 - June 2000
Skills
Business Planning, Budget Preparation, Labor Management, Team Building, Marketing, Process Improvement, Performance Metrics, Event Planning, Sales Management, HVAC, New Business Development, Sales, Account Management, Sales Operations, Forecasting, Operations Management, Inventory Management, Customer Service, Customer Satisfaction, Purchasing, P&L Responsibility, Pricing, Business Development, Wholesale, B2B, Sales Presentations, Sales Process, Air Conditioning, Management, Coaching, Inventory Control, Territory Management, Leadership, Heating, Retail, Budgets, Contract Negotiation, HVAC Controls, P&L Management, Recruiting, Selling, Training
Education
St. Petersburg College 1989 — 1991
AS, Business Administration
STEP
Nortek Global HVAC February 2013 - Present
General Wholesale Distributors July 2010 - February 2013
Baker Distributing Company January 2010 - June 2010
Kohler Co. October 2008 - November 2009
Heinmiller Heating and Cooling, Inc January 2008 - October 2008
Trane August 2004 - January 2008
Service Experts June 2000 - August 2004
Sears, Roebuck and Co. June 1980 - June 2000
Skills
Business Planning, Budget Preparation, Labor Management, Team Building, Marketing, Process Improvement, Performance Metrics, Event Planning, Sales Management, HVAC, New Business Development, Sales, Account Management, Sales Operations, Forecasting, Operations Management, Inventory Management, Customer Service, Customer Satisfaction, Purchasing, P&L Responsibility, Pricing, Business Development, Wholesale, B2B, Sales Presentations, Sales Process, Air Conditioning, Management, Coaching, Inventory Control, Territory Management, Leadership, Heating, Retail, Budgets, Contract Negotiation, HVAC Controls, P&L Management, Recruiting, Selling, Training
Education
St. Petersburg College 1989 — 1991
AS, Business Administration
STEP
Matt Eckert's Service Experts Experience August 2014 - Present
Job Manager: US Commercial Eastern
Industry Consumer Services
Experience
Service Experts August 2014 - Present
ADT SECURITY SERVICES, INC April 2009 - October 2013
ADT SECURITY SERVICES, INC August 2005 - April 2009
ADT SECURITY SERVICES, INC March 2003 - August 2005
ADT SECURITY SERVICES, INC October 1997 - March 2003
ADT January 1993 - October 1997
ADT SECURITY SERVICES, INC September 1987 - January 1993
Skills
Access Control, CCTV, Alarm Systems, Security, Fire Alarm, Security+, Leadership, Surveillance, Video over IP, IP Cameras, Burglar Alarm, Intrusion Detection, Security Management, Corporate Security, Biometrics, Video Analytics, Business Development, Security Audits, Forecasting, Physical Security, Loss Prevention, Fire Protection, IPS, Protection, P&L Responsibility, Heating, Air Conditioning
Education
Thomas More College
Bachelor’s Degree, Economics and Business Administration
Service Experts August 2014 - Present
ADT SECURITY SERVICES, INC April 2009 - October 2013
ADT SECURITY SERVICES, INC August 2005 - April 2009
ADT SECURITY SERVICES, INC March 2003 - August 2005
ADT SECURITY SERVICES, INC October 1997 - March 2003
ADT January 1993 - October 1997
ADT SECURITY SERVICES, INC September 1987 - January 1993
Skills
Access Control, CCTV, Alarm Systems, Security, Fire Alarm, Security+, Leadership, Surveillance, Video over IP, IP Cameras, Burglar Alarm, Intrusion Detection, Security Management, Corporate Security, Biometrics, Video Analytics, Business Development, Security Audits, Forecasting, Physical Security, Loss Prevention, Fire Protection, IPS, Protection, P&L Responsibility, Heating, Air Conditioning
Education
Thomas More College
Bachelor’s Degree, Economics and Business Administration
Derek Petty Derek Petty's Service Experts Experience April 2000 - August 2003
Job Assistant Service manager at Shapiro & Duncan, Inc
Industry Construction
Experience
Shapiro & Duncan, Inc April 2013 - Present
Shapiro & Duncan, Inc April 2010 - Present
Shapiro & Duncan, Inc August 2003 - June 2010
Dynatemp October 2005 - April 2007
Service experts April 2000 - August 2003
Dynatemp Inc. March 1996 - April 2000
Skills
Project Management, HVAC, HVAC Controls, Management, Process Scheduler, Heating, Air Conditioning, Construction, Building Automation, Refrigeration, Ventilation, Contract Management, Cooling Water, Blueprint Reading, Project Planning, Contract Negotiation, Customer Service, Heat Pumps
Education
Montgomery College 2004 — 2008
AA Applied Science, Building Construction Technology
Air conditioning Contractors of America 1998 — 2002
Certificate of Completion, Heating, Air Conditioning, Ventilation and Refrigeration
Shapiro & Duncan, Inc April 2013 - Present
Shapiro & Duncan, Inc April 2010 - Present
Shapiro & Duncan, Inc August 2003 - June 2010
Dynatemp October 2005 - April 2007
Service experts April 2000 - August 2003
Dynatemp Inc. March 1996 - April 2000
Skills
Project Management, HVAC, HVAC Controls, Management, Process Scheduler, Heating, Air Conditioning, Construction, Building Automation, Refrigeration, Ventilation, Contract Management, Cooling Water, Blueprint Reading, Project Planning, Contract Negotiation, Customer Service, Heat Pumps
Education
Montgomery College 2004 — 2008
AA Applied Science, Building Construction Technology
Air conditioning Contractors of America 1998 — 2002
Certificate of Completion, Heating, Air Conditioning, Ventilation and Refrigeration
Heath Betts Heath Betts's Service Experts Experience 2011 - January 2012
Job Airtime 500 Client Success Manager at Success Group International
Industry Consumer Services
Experience
Success Group International February 2012 - Present
Clockwork Home Services February 2012 - March 2014
Service Experts 2011 - January 2012
Service Experts May 2008 - December 2010
M&A Supply March 2007 - May 2008
Business Development Resources April 2006 - February 2007
Home Depot Supply February 2005 - April 2006
Service Experts January 2002 - February 2005
Service Experts June 1999 - December 2001
Service Experts December 1998 - June 1999
Skills
Customer Satisfaction, Operations Management, Team Building, Sales Management, P&L, Customer Service, Sales, Inventory Management, Customer Retention, Account Management, P&L Management, Coaching, Cold Calling, HVAC, Management, New Business Development
Education
Mississippi State University 1989 — 1991
Success Group International February 2012 - Present
Clockwork Home Services February 2012 - March 2014
Service Experts 2011 - January 2012
Service Experts May 2008 - December 2010
M&A Supply March 2007 - May 2008
Business Development Resources April 2006 - February 2007
Home Depot Supply February 2005 - April 2006
Service Experts January 2002 - February 2005
Service Experts June 1999 - December 2001
Service Experts December 1998 - June 1999
Skills
Customer Satisfaction, Operations Management, Team Building, Sales Management, P&L, Customer Service, Sales, Inventory Management, Customer Retention, Account Management, P&L Management, Coaching, Cold Calling, HVAC, Management, New Business Development
Education
Mississippi State University 1989 — 1991
angie gaines's Service Experts Experience January 2011 - October 2013
Job accounts payable at kba
Industry Machinery
Experience
KBA (Koenig&Bauer AG) March 2015 - Present
pepsico November 2013 - January 2015
Service Experts January 2011 - October 2013
Dean Foods January 2007 - December 2010
Pepsi/Frito-Lay April 2006 - December 2006
USA Gas Compression August 2005 - March 2006
Bank Statements May 2003 - July 2005
Crump Insurance April 2001 - May 2003
petroleum financial July 1999 - February 2001
Joint interestPetroleum Financial April 1992 - July 1999
Education
Texas Wesleyan University 1999 — 2003
Bachelor of Business Administration (BBA), Accounting
Texas Wesleyan University 1999 — 2003
BBA
KBA (Koenig&Bauer AG) March 2015 - Present
pepsico November 2013 - January 2015
Service Experts January 2011 - October 2013
Dean Foods January 2007 - December 2010
Pepsi/Frito-Lay April 2006 - December 2006
USA Gas Compression August 2005 - March 2006
Bank Statements May 2003 - July 2005
Crump Insurance April 2001 - May 2003
petroleum financial July 1999 - February 2001
Joint interestPetroleum Financial April 1992 - July 1999
Education
Texas Wesleyan University 1999 — 2003
Bachelor of Business Administration (BBA), Accounting
Texas Wesleyan University 1999 — 2003
BBA
Melissa Gulick's Service Experts Experience August 1998 - Present
Job Director, Shared Services
Industry Accounting
Experience
Service Experts August 1998 - Present
Lennox - Service Experts February 2007 - January 2011
Education
Middle Tennessee State University
BBA, Accounting
Service Experts August 1998 - Present
Lennox - Service Experts February 2007 - January 2011
Education
Middle Tennessee State University
BBA, Accounting
Angela Farmer's Service Experts Experience 1999 - 2000
Job Human Resources Professional
Industry Health, Wellness and Fitness
Experience
Hospice Compassus 2014 - 2015
MedSolutions, Inc. January 2002 - July 2013
Doane Pet Care 2000 - December 2001
Service Experts 1999 - 2000
Skills
Employee Relations, Performance Management, Talent Acquisition, Human Resources, Recruiting, Leadership Development, Employee Benefits, Talent Management, Leadership, Training, Process Improvement, Healthcare, Personnel Management, Interviews, Onboarding, Team Building, Succession Planning, Change Management, Coaching, Employee Engagement, Benefits Administration, Deferred Compensation, HRIS, FMLA, Workforce Planning, New Hire Orientations, Executive Coaching, Employment Law, Organizational..., Hiring, College Recruiting, Applicant Tracking..., Policy, Employee Handbooks
Education
Middle Tennessee State University
Graduate with a BS
Hospice Compassus 2014 - 2015
MedSolutions, Inc. January 2002 - July 2013
Doane Pet Care 2000 - December 2001
Service Experts 1999 - 2000
Skills
Employee Relations, Performance Management, Talent Acquisition, Human Resources, Recruiting, Leadership Development, Employee Benefits, Talent Management, Leadership, Training, Process Improvement, Healthcare, Personnel Management, Interviews, Onboarding, Team Building, Succession Planning, Change Management, Coaching, Employee Engagement, Benefits Administration, Deferred Compensation, HRIS, FMLA, Workforce Planning, New Hire Orientations, Executive Coaching, Employment Law, Organizational..., Hiring, College Recruiting, Applicant Tracking..., Policy, Employee Handbooks
Education
Middle Tennessee State University
Graduate with a BS
Carol Martin Carol Martin's Service Experts Experience June 2006 - January 2008
Job COO
Industry Entertainment
Experience
Marsai's Way Inc. November 2013 - Present
Marsai's Way Inc. November 2013 - Present
American Airlines January 2008 - Present
Infigen Energy August 2009 - August 2013
Hilton Worldwide June 2009 - January 2010
US Census Bureau March 2009 - July 2009
Lennox International June 2006 - January 2008
Service Experts June 2006 - January 2008
Siemens November 2002 - May 2006
Siemens Government Services 2002 - 2006
Skills
Outlook, Process Improvement, Customer Service, Microsoft Excel, Microsoft Office, Accounts Payable, Employee Relations, PowerPoint, Process Scheduler, Microsoft Word, Visio, Office Management, Project Management, Team Building, Accounts Receivable, Payroll, Sales, Recruiting, Leadership, Databases, Software Documentation, Budgets, Training, Contract Negotiation, Project Planning, Human Resources, Time Management, Purchasing, Access, Administrative..., Call Centers, Analysis, Contract Management, Operations Management, Customer Satisfaction, Forecasting, Program Management, Team Leadership, Event Planning, Policy, SAP, Procurement
Education
The University of Texas at Dallas 2002 — 2004
Wichita State University 1994 — 1995
Marsai's Way Inc. November 2013 - Present
Marsai's Way Inc. November 2013 - Present
American Airlines January 2008 - Present
Infigen Energy August 2009 - August 2013
Hilton Worldwide June 2009 - January 2010
US Census Bureau March 2009 - July 2009
Lennox International June 2006 - January 2008
Service Experts June 2006 - January 2008
Siemens November 2002 - May 2006
Siemens Government Services 2002 - 2006
Skills
Outlook, Process Improvement, Customer Service, Microsoft Excel, Microsoft Office, Accounts Payable, Employee Relations, PowerPoint, Process Scheduler, Microsoft Word, Visio, Office Management, Project Management, Team Building, Accounts Receivable, Payroll, Sales, Recruiting, Leadership, Databases, Software Documentation, Budgets, Training, Contract Negotiation, Project Planning, Human Resources, Time Management, Purchasing, Access, Administrative..., Call Centers, Analysis, Contract Management, Operations Management, Customer Satisfaction, Forecasting, Program Management, Team Leadership, Event Planning, Policy, SAP, Procurement
Education
The University of Texas at Dallas 2002 — 2004
Wichita State University 1994 — 1995
Kathryn T. Clemens's Service Experts Experience June 2011 - January 2012
Job Experienced Client Relations, Account Manager, Sales Support Professional seeking career opportunities
Industry Consumer Services
Experience
In Career Transition October 2014 - Present
Earth Fare - the healthy supermarket June 2013 - February 2014
SmartIT Staffing March 2012 - December 2012
Service Experts June 2011 - January 2012
Delta Faucet Company 2001 - 2009
Hirons and Company 2000 - 2001
Tabor Law Firm 1998 - 1999
IKON 1996 - 1997
Indiana Department of Natural Resources 1993 - 1996
Skills
Account Management, Public Relations, Outside Sales, Inside Sales, Client Relations, Sales Coordinator, Microsoft Office, Retail, Customer Support
Education
Purdue University
B.A, Communications
In Career Transition October 2014 - Present
Earth Fare - the healthy supermarket June 2013 - February 2014
SmartIT Staffing March 2012 - December 2012
Service Experts June 2011 - January 2012
Delta Faucet Company 2001 - 2009
Hirons and Company 2000 - 2001
Tabor Law Firm 1998 - 1999
IKON 1996 - 1997
Indiana Department of Natural Resources 1993 - 1996
Skills
Account Management, Public Relations, Outside Sales, Inside Sales, Client Relations, Sales Coordinator, Microsoft Office, Retail, Customer Support
Education
Purdue University
B.A, Communications
Daniel Favata Daniel Favata's Service Experts Experience August 2002 - June 2010
Job Experienced Regional Manager, Turnaround Specialist, Team Builder, with direct P&L accountability 20m+
Industry Consumer Services
Experience
Johnson Controls August 2012 - Present
Advanced Air Specialist, LLC August 2011 - August 2012
Service Experts August 2002 - June 2010
Service Experts April 2002 - July 2002
Vatterott College, Platt College, Sooner Trade School 1992 - 1999
Skills
Team Building, Executive Management, Management, P&L Management, Customer Satisfaction, Operations Management, Project Planning, HVAC Controls, Plumbing, Training, Air Conditioning, Contract Negotiation, Leadership, Heating, Refrigeration, New Business Development, Sales Management, Strategic Planning, Budgets, P&L, Inventory Management, Customer Service, Income Statement, Sales, Sales Operations, Account Management, Project Management, Negotiation, Coaching, Energy Management, HVAC, Sales Process, Turnaround Experience, Business Turn-arounds, Electricity, Team Management, Energy Conservation, Team Leadership, Troubleshooting
Education
Oklahoma State University
Oklahoma State University
Johnson Controls August 2012 - Present
Advanced Air Specialist, LLC August 2011 - August 2012
Service Experts August 2002 - June 2010
Service Experts April 2002 - July 2002
Vatterott College, Platt College, Sooner Trade School 1992 - 1999
Skills
Team Building, Executive Management, Management, P&L Management, Customer Satisfaction, Operations Management, Project Planning, HVAC Controls, Plumbing, Training, Air Conditioning, Contract Negotiation, Leadership, Heating, Refrigeration, New Business Development, Sales Management, Strategic Planning, Budgets, P&L, Inventory Management, Customer Service, Income Statement, Sales, Sales Operations, Account Management, Project Management, Negotiation, Coaching, Energy Management, HVAC, Sales Process, Turnaround Experience, Business Turn-arounds, Electricity, Team Management, Energy Conservation, Team Leadership, Troubleshooting
Education
Oklahoma State University
Oklahoma State University
Callum Sutherland's Service Experts Experience February 2007 - November 2012
Job Area Manager at Hakim Optical Laboratory Ltd.
Industry Consumer Services
Experience
Hakim Optical Laboratory Ltd. January 2015 - Present
Ledcor September 2014 - December 2014
Elite Mobile Pressure Wash Inc. January 2014 - September 2014
Red Cap Business Consulting February 2013 - December 2013
Service Experts February 2007 - November 2012
Future Shop June 2000 - July 2006
Skills
Sales, Sales Management, Customer Satisfaction, Coaching, Sales Process, Leadership, Selling, Training, Retail, Direct Sales, Team Building, Customer Service, Management, Sales Operations, Merchandising, P&L Management, Time Management, Team Leadership, Customer Retention, Operations Management, Profit, Inventory Management, Account Management, Income Statement, Recruiting, New Business Development, Process Simulation, Strategic Planning, Budgets, Negotiation, Leadership Development, Sales Presentations, Hiring, Forecasting, B2B, Public Speaking, Performance Management, Cross-functional Team..., Marketing, Loss Prevention, Marketing Strategy, Visual Merchandising, Customer Experience, Business Planning, Pricing, Competitive Analysis, Market Planning, Cold Calling, Mobile Devices, VoIP
Education
Saint Mary's University 1991 — 1995
Commerce, Marketing
New Glasgow High School 1988 — 1990
Hakim Optical Laboratory Ltd. January 2015 - Present
Ledcor September 2014 - December 2014
Elite Mobile Pressure Wash Inc. January 2014 - September 2014
Red Cap Business Consulting February 2013 - December 2013
Service Experts February 2007 - November 2012
Future Shop June 2000 - July 2006
Skills
Sales, Sales Management, Customer Satisfaction, Coaching, Sales Process, Leadership, Selling, Training, Retail, Direct Sales, Team Building, Customer Service, Management, Sales Operations, Merchandising, P&L Management, Time Management, Team Leadership, Customer Retention, Operations Management, Profit, Inventory Management, Account Management, Income Statement, Recruiting, New Business Development, Process Simulation, Strategic Planning, Budgets, Negotiation, Leadership Development, Sales Presentations, Hiring, Forecasting, B2B, Public Speaking, Performance Management, Cross-functional Team..., Marketing, Loss Prevention, Marketing Strategy, Visual Merchandising, Customer Experience, Business Planning, Pricing, Competitive Analysis, Market Planning, Cold Calling, Mobile Devices, VoIP
Education
Saint Mary's University 1991 — 1995
Commerce, Marketing
New Glasgow High School 1988 — 1990
Dominic Freschi, Jr.'s Service Experts Experience September 2014 - March 2015
Job Account Management, Services, Sales, and Customer Success
Industry Consumer Services
Experience
NetXperts Inc. April 2015 - September 2015
Service Experts September 2014 - March 2015
Rutgers University September 2013 - September 2014
Saint Mary's College of California February 2012 - May 2013
Saint Mary's College of California July 2010 - February 2012
Service Experts June 2010 - August 2010
Skills
Word, Excel, PowerPoint, Internet, Microsoft Word, Microsoft Excel, Research, Facebook, Data Entry, Analysis, SPSS, Admissions, Event Management, Microsoft Office, Critical Thinking, Data Analysis, Public Speaking, Statistics, Higher Education, Teaching
Education
Rutgers, The State University of New Jersey-New Brunswick 2013 — 2014
Cognitive Science
Saint Mary's College of California 2009 — 2013
Bachelors, Psychology (Multiple fields), English, Mathematics, Economics
De La Salle 2005 — 2009
High School
NetXperts Inc. April 2015 - September 2015
Service Experts September 2014 - March 2015
Rutgers University September 2013 - September 2014
Saint Mary's College of California February 2012 - May 2013
Saint Mary's College of California July 2010 - February 2012
Service Experts June 2010 - August 2010
Skills
Word, Excel, PowerPoint, Internet, Microsoft Word, Microsoft Excel, Research, Facebook, Data Entry, Analysis, SPSS, Admissions, Event Management, Microsoft Office, Critical Thinking, Data Analysis, Public Speaking, Statistics, Higher Education, Teaching
Education
Rutgers, The State University of New Jersey-New Brunswick 2013 — 2014
Cognitive Science
Saint Mary's College of California 2009 — 2013
Bachelors, Psychology (Multiple fields), English, Mathematics, Economics
De La Salle 2005 — 2009
High School
Leslie Mobley's Service Experts Experience November 2013 - August 2014
Job Administrative Assistant
Industry Hospital & Health Care
Experience
Hilton Worldwide 2015 - Present
Service Experts November 2013 - August 2014
BOK Financial February 2013 - August 2013
OU-Tulsa Physician Assistant Program July 2007 - August 2012
OU-Tulsa Dept of Surgery August 2001 - July 2007
CommunityCare HMO March 1996 - February 2001
Skills
Microsoft Office, PowerPoint, Event Planning, Microsoft Excel, Microsoft Word, Outlook, Customer Service, Administrative..., Editing, Staff Development, Student Affairs, Data Entry, System Administration, Office Management, Software Documentation, Administrative..., Building Relationships, Coaching, Customer Satisfaction, Friendly Personality, Management, People Skills, Process Excellence, Team Building, Training, Team Leadership, Human Resources, Leadership
Education
Tulsa Technology Center-Lemley Campus
Medical/Clinical Assistant
Hilton Worldwide 2015 - Present
Service Experts November 2013 - August 2014
BOK Financial February 2013 - August 2013
OU-Tulsa Physician Assistant Program July 2007 - August 2012
OU-Tulsa Dept of Surgery August 2001 - July 2007
CommunityCare HMO March 1996 - February 2001
Skills
Microsoft Office, PowerPoint, Event Planning, Microsoft Excel, Microsoft Word, Outlook, Customer Service, Administrative..., Editing, Staff Development, Student Affairs, Data Entry, System Administration, Office Management, Software Documentation, Administrative..., Building Relationships, Coaching, Customer Satisfaction, Friendly Personality, Management, People Skills, Process Excellence, Team Building, Training, Team Leadership, Human Resources, Leadership
Education
Tulsa Technology Center-Lemley Campus
Medical/Clinical Assistant
John Stumpo John Stumpo's Service Experts Experience October 2010 - April 2011
Job Construction Professional
Industry Construction
Experience
handyman plus July 2011 - Present
roberts heating & a/c May 2011 - July 2011
service experts October 2010 - April 2011
Skills
a/c troubleshooting &..., refrigeration service, buliding maintenance, Plumbing, Maintenance & Repair, Residential Homes, Troubleshooting, Refrigeration, Construction
Education
Lincoln College of Technology-West Palm Beach 2009 — 2010
diploma, refrigeration, a/c & heating technician
american training institute 2007 — 2007
dilpoma & epa certification, a/c maintenance and repair
handyman plus July 2011 - Present
roberts heating & a/c May 2011 - July 2011
service experts October 2010 - April 2011
Skills
a/c troubleshooting &..., refrigeration service, buliding maintenance, Plumbing, Maintenance & Repair, Residential Homes, Troubleshooting, Refrigeration, Construction
Education
Lincoln College of Technology-West Palm Beach 2009 — 2010
diploma, refrigeration, a/c & heating technician
american training institute 2007 — 2007
dilpoma & epa certification, a/c maintenance and repair
Anthony DeGrazio's Service Experts Experience June 2014 - Present
Job Experienced Sales and Operations Manager
Industry Consumer Services
Experience
Service Experts June 2014 - Present
ADT Security Services August 2012 - July 2014
Devcon Security April 2011 - April 2012
ADT Security Services February 2010 - April 2011
ADT Security Services February 2007 - February 2010
Skills
Alarm Systems, Access Control, CCTV, Fire Alarm, Surveillance, Sales Management, Team Building, Sales, Security, Management, Strategic Planning, Customer Service, New Business Development, Account Management, Loss Prevention, Customer Satisfaction, Customer Retention, Operations Management, Business Development, Direct Sales, Biometrics, Leadership
Education
Pace University 1998 — 2002
B.B.A. Finance, Finance
Service Experts June 2014 - Present
ADT Security Services August 2012 - July 2014
Devcon Security April 2011 - April 2012
ADT Security Services February 2010 - April 2011
ADT Security Services February 2007 - February 2010
Skills
Alarm Systems, Access Control, CCTV, Fire Alarm, Surveillance, Sales Management, Team Building, Sales, Security, Management, Strategic Planning, Customer Service, New Business Development, Account Management, Loss Prevention, Customer Satisfaction, Customer Retention, Operations Management, Business Development, Direct Sales, Biometrics, Leadership
Education
Pace University 1998 — 2002
B.B.A. Finance, Finance
Kyle Landon Kyle Landon's Service Experts Experience August 2014 - Present
Job Help Desk Specialist at Service Experts
Industry Information Technology and Services
Experience
Service Experts August 2014 - Present
IT consultant Self Employed September 2011 - Present
Choctaw Nation of Oklahoma November 2008 - August 2011
Bullet Computer Services February 2001 - November 2008
Bullet Computer February 2001 - November 2008
Skills
Remote Assistance, Microsoft Office, Laptops, Printers, Word, Excel, Computer Hardware, XP, Windows, PowerPoint, Outlook, Access, Troubleshooting, Customer Service, Customer Relations, Servers, Workstations, Mac, Windows 7, MS Project, Budgeting, Software Installation, Lotus Notes, Desktop Support, Administration, Operating Systems, Hardware, Antivirus, Peripherals, HP, Norton Ghost, Compaq, Remote Support, Microsoft Excel, Virtual Assistance, Active Directory, System Administration, Microsoft Word, Help Desk Support, Budgets, Technical Support, Remote Desktop, Windows Server, Databases, Training, Process Improvement, Microsoft SQL Server, Time Management, Group Policy, SQL
Education
Southern Methodist University 2000 — 2000
Certification, Computer Science
Stephen F. Austin State University 1987 — 1988
Theatrical Design
Service Experts August 2014 - Present
IT consultant Self Employed September 2011 - Present
Choctaw Nation of Oklahoma November 2008 - August 2011
Bullet Computer Services February 2001 - November 2008
Bullet Computer February 2001 - November 2008
Skills
Remote Assistance, Microsoft Office, Laptops, Printers, Word, Excel, Computer Hardware, XP, Windows, PowerPoint, Outlook, Access, Troubleshooting, Customer Service, Customer Relations, Servers, Workstations, Mac, Windows 7, MS Project, Budgeting, Software Installation, Lotus Notes, Desktop Support, Administration, Operating Systems, Hardware, Antivirus, Peripherals, HP, Norton Ghost, Compaq, Remote Support, Microsoft Excel, Virtual Assistance, Active Directory, System Administration, Microsoft Word, Help Desk Support, Budgets, Technical Support, Remote Desktop, Windows Server, Databases, Training, Process Improvement, Microsoft SQL Server, Time Management, Group Policy, SQL
Education
Southern Methodist University 2000 — 2000
Certification, Computer Science
Stephen F. Austin State University 1987 — 1988
Theatrical Design
Chad Clawson Chad Clawson's Service Experts Experience March 2014 - Present
Job Senior Operating Executive and Private Equity Professional
Industry Venture Capital & Private Equity
Experience
Service Experts March 2014 - Present
ASAP Industries December 2013 - Present
Apex Growth Partners July 2009 - Present
Service Experts April 2013 - April 2014
American Capital February 2013 - March 2014
Dynojet Research March 2011 - August 2013
Paradigm Precision April 2012 - January 2013
Global Conference Partners September 2010 - August 2012
American Capital December 2010 - April 2012
CreditCards.com January 2010 - August 2010
Education
Massachusetts Institute of Technology 1991 — 1993
S.M., Electrical Engineering and Computer Science
Massachusetts Institute of Technology - Sloan School of Management 1991 — 1993
S.M., Management (M.B.A.)
Utah State University 1986 — 1991
B.S., Chemistry
Utah State University 1986 — 1991
B.S., Electrical Engineering
Service Experts March 2014 - Present
ASAP Industries December 2013 - Present
Apex Growth Partners July 2009 - Present
Service Experts April 2013 - April 2014
American Capital February 2013 - March 2014
Dynojet Research March 2011 - August 2013
Paradigm Precision April 2012 - January 2013
Global Conference Partners September 2010 - August 2012
American Capital December 2010 - April 2012
CreditCards.com January 2010 - August 2010
Education
Massachusetts Institute of Technology 1991 — 1993
S.M., Electrical Engineering and Computer Science
Massachusetts Institute of Technology - Sloan School of Management 1991 — 1993
S.M., Management (M.B.A.)
Utah State University 1986 — 1991
B.S., Chemistry
Utah State University 1986 — 1991
B.S., Electrical Engineering
Brad Hone Brad Hone's Service Experts Experience January 2005 - December 2006
Job Branch Manager at Ferguson Enterprises
Industry Consumer Services
Experience
Ferguson Enterprises September 2010 - Present
ARS Rescue Rooter May 2009 - August 2010
Famous Enterprises January 2007 - May 2009
Service Experts January 2005 - December 2006
Home Depot At Home Services 2004 - 2005
Summit County Sheriff's Office November 1994 - December 2003
Skills
Sales Operations, Direct Sales, Public Speaking, Budgets, Training, Sales Management, Operations Management, Management, Strategic Planning, Plumbing, Strategy, Air Conditioning, Account Management, Motivational Speaking, Business Development, Leadership, Sales, Team Building, Forecasting, HVAC, Income Statement, Marketing, Customer Service, Business Planning, Contract Negotiation, Contractors, Cooling Water, Marketing Strategy, New Business Development, Pricing, Purchasing, Refrigeration, Networking, Heating, HVAC Controls, Microsoft Office, Indoor Air Quality, Energy Efficiency, Energy Conservation, Energy
Education
The University of Akron 1988 — 1991
Barberton High School 1985 — 1988
Ferguson Enterprises September 2010 - Present
ARS Rescue Rooter May 2009 - August 2010
Famous Enterprises January 2007 - May 2009
Service Experts January 2005 - December 2006
Home Depot At Home Services 2004 - 2005
Summit County Sheriff's Office November 1994 - December 2003
Skills
Sales Operations, Direct Sales, Public Speaking, Budgets, Training, Sales Management, Operations Management, Management, Strategic Planning, Plumbing, Strategy, Air Conditioning, Account Management, Motivational Speaking, Business Development, Leadership, Sales, Team Building, Forecasting, HVAC, Income Statement, Marketing, Customer Service, Business Planning, Contract Negotiation, Contractors, Cooling Water, Marketing Strategy, New Business Development, Pricing, Purchasing, Refrigeration, Networking, Heating, HVAC Controls, Microsoft Office, Indoor Air Quality, Energy Efficiency, Energy Conservation, Energy
Education
The University of Akron 1988 — 1991
Barberton High School 1985 — 1988
Mitch Zych Mitch Zych's Service Experts Experience August 1991 - Present
Job Area manager
Industry Consumer Services
Experience
Service Experts August 1991 - Present
Skills
H.V.A.C Area..., Management, Income Statement, Sales Management, Customer Satisfaction, Sales, Team Building, Operations Management, Indoor Air Quality, Sales Operations
Education
Triton College
Service Experts August 1991 - Present
Skills
H.V.A.C Area..., Management, Income Statement, Sales Management, Customer Satisfaction, Sales, Team Building, Operations Management, Indoor Air Quality, Sales Operations
Education
Triton College
Schley Warren Schley Warren's Service Experts Experience January 2006 - March 2010
Job INSTRUCTOR HVAC/R
Industry Professional Training & Coaching
Experience
Pathfinder August 2010 - Present
Service Experts January 2006 - March 2010
West of the River Chamber 2009 - 2010
BERKSHIRE SERVICE EXPERTS April 2003 - January 2006
BERKSHIRE SERVICE EXPERTS April 2000 - April 2003
Berkshire Air Conditioning W January 1999 - January 2002
BERKSHIRE SERVICE EXPERTS April 1990 - April 2000
Berkshire Air Conditioning W January 1981 - January 1999
Jacobs and TARR January 1976 - January 1987
Skills
Scheduling, HVAC, Troubleshooting, Hiring, Budgeting, Customer Service, Supervisory Skills, Process Scheduler, Leadership, Budgets, Recruiting, Coaching, Negotiation, New Business Development, Sales, Sales Management, Start-ups, Management, Leadership Development, Training, Marketing, Team Leadership, Operations Management, Public Speaking, Strategic Planning
Education
Springfield Technical Community College 1974 — 1976
Transfer Program, Engineering
Belchertown High School 1970 — 1974
Pathfinder August 2010 - Present
Service Experts January 2006 - March 2010
West of the River Chamber 2009 - 2010
BERKSHIRE SERVICE EXPERTS April 2003 - January 2006
BERKSHIRE SERVICE EXPERTS April 2000 - April 2003
Berkshire Air Conditioning W January 1999 - January 2002
BERKSHIRE SERVICE EXPERTS April 1990 - April 2000
Berkshire Air Conditioning W January 1981 - January 1999
Jacobs and TARR January 1976 - January 1987
Skills
Scheduling, HVAC, Troubleshooting, Hiring, Budgeting, Customer Service, Supervisory Skills, Process Scheduler, Leadership, Budgets, Recruiting, Coaching, Negotiation, New Business Development, Sales, Sales Management, Start-ups, Management, Leadership Development, Training, Marketing, Team Leadership, Operations Management, Public Speaking, Strategic Planning
Education
Springfield Technical Community College 1974 — 1976
Transfer Program, Engineering
Belchertown High School 1970 — 1974
Karen R Reece Karen R Reece's Service Experts Experience 1992 - 2002
Job Business Development at C&C Myers Heating and AC
Industry Consumer Services
Experience
C&C Myers Heating and AC September 2013 - Present
KLR Consulting January 2009 - Present
All American Roofing, Inc November 2007 - December 2008
Goodman Manufacturing 2005 - October 2007
Goodman Manufacturing 2004 - 2005
Dan King Plumbing/Allstar Services 2002 - 2004
Service Experts 1992 - 2002
Skills
Team Building, Forecasting, Budgeting, Financial Management, Customer Service, Customer Relations, Strategic Planning, Problem Solving, Operations Management, Construction, Sales Management, Word, Excel, Team Leadership, Inventory Management, Marketing Strategy, Process Improvement, PowerPoint, Compliance, Business Planning, Change Management, Scheduling, Administration, Public Relations, Marketing Communications, Microsoft Office, Hiring, Microsoft Excel, Budgets, Microsoft Word, Managerial Finance, New Business Development, Income Statement, Strategy, Sales, Start-ups, Human Resources, Marketing, Customer Satisfaction, Contract Negotiation, Training, Coaching, Negotiation, Sales Operations, Account Management, Purchasing, Leadership Development, P&L Management, Market Planning, Pricing
Education
CCHS
North Carolina State University
Mechanical and Aerospace Engineering
Trident Technical College
Associate's Degree, Architectural Engineering
C&C Myers Heating and AC September 2013 - Present
KLR Consulting January 2009 - Present
All American Roofing, Inc November 2007 - December 2008
Goodman Manufacturing 2005 - October 2007
Goodman Manufacturing 2004 - 2005
Dan King Plumbing/Allstar Services 2002 - 2004
Service Experts 1992 - 2002
Skills
Team Building, Forecasting, Budgeting, Financial Management, Customer Service, Customer Relations, Strategic Planning, Problem Solving, Operations Management, Construction, Sales Management, Word, Excel, Team Leadership, Inventory Management, Marketing Strategy, Process Improvement, PowerPoint, Compliance, Business Planning, Change Management, Scheduling, Administration, Public Relations, Marketing Communications, Microsoft Office, Hiring, Microsoft Excel, Budgets, Microsoft Word, Managerial Finance, New Business Development, Income Statement, Strategy, Sales, Start-ups, Human Resources, Marketing, Customer Satisfaction, Contract Negotiation, Training, Coaching, Negotiation, Sales Operations, Account Management, Purchasing, Leadership Development, P&L Management, Market Planning, Pricing
Education
CCHS
North Carolina State University
Mechanical and Aerospace Engineering
Trident Technical College
Associate's Degree, Architectural Engineering
Lars Edson Lars Edson's Service Experts Experience January 2011 - March 2012
Job Co Owner at Aqua Sol Yacht Sales
Industry Maritime
Experience
Aqua Sol Yacht Sales July 2015 - Present
Aqua Blue Yacht Sales July 2014 - July 2015
Aqua Blue Yacht Sales July 2014 - July 2015
Knot 10 Yacht Sales March 2012 - July 2014
Service Experts January 2011 - March 2012
Horizon Services, Inc. - Plumbing, Heating, Air Conditioning May 2002 - September 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Boat, Boating, Maritime, USCG Captain, Yachting, Marketing, Engineering, HVAC, Teamwork, Sailing, Sales, Navigation, Scuba Diving, Negotiation, Google Docs, Google Apps, Google Maps, Google+, Android, Yacht Racing, Diving, Mechanics, Marine Engineering, Ski, Tennis, Snowboarding, Customer-focused, Cycling, Mountain Biking, Fishing, Hiking, Sales Coordination, Yacht Clubs, Golf, Running
Education
University of Utah 2015 — 2019
Bachelor of Science (BS), Sports and Exercise
North Country Community College 2015 — 2019
Associate's degree, Sports and Exercise
Aqua Sol Yacht Sales July 2015 - Present
Aqua Blue Yacht Sales July 2014 - July 2015
Aqua Blue Yacht Sales July 2014 - July 2015
Knot 10 Yacht Sales March 2012 - July 2014
Service Experts January 2011 - March 2012
Horizon Services, Inc. - Plumbing, Heating, Air Conditioning May 2002 - September 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Boat, Boating, Maritime, USCG Captain, Yachting, Marketing, Engineering, HVAC, Teamwork, Sailing, Sales, Navigation, Scuba Diving, Negotiation, Google Docs, Google Apps, Google Maps, Google+, Android, Yacht Racing, Diving, Mechanics, Marine Engineering, Ski, Tennis, Snowboarding, Customer-focused, Cycling, Mountain Biking, Fishing, Hiking, Sales Coordination, Yacht Clubs, Golf, Running
Education
University of Utah 2015 — 2019
Bachelor of Science (BS), Sports and Exercise
North Country Community College 2015 — 2019
Associate's degree, Sports and Exercise
Tyler Robbins Tyler Robbins's Service Experts Experience May 2007 - June 2009
Job Territory Manager at Koch Air, LLC
Industry Wholesale
Experience
Koch Air, LLC July 2015 - Present
Brauer Supply January 2014 - June 2015
Southern Illinois University Edwardsville August 2011 - December 2013
Walmart August 2010 - September 2011
McKinley Property Management January 2010 - May 2010
Mattex Service June 2009 - December 2009
Service Experts May 2007 - June 2009
Skills
Sales, Research, Public Speaking, Customer Service, Budgets, Inventory Management, HVAC, Sales Management, Employee Management, Employee Training, HVAC Controls, Air Conditioning, Territory Management, Customer Retention, Customer Satisfaction, Microsoft Excel, Social Media, Windows, PowerPoint, Microsoft Office, English, Microsoft Word
Education
Southern Illinois University Edwardsville 2011 — 2013
B.S., History
Parkland College 2010 — 2011
History
Monticello High School 1999 — 2003
High School Diploma
Koch Air, LLC July 2015 - Present
Brauer Supply January 2014 - June 2015
Southern Illinois University Edwardsville August 2011 - December 2013
Walmart August 2010 - September 2011
McKinley Property Management January 2010 - May 2010
Mattex Service June 2009 - December 2009
Service Experts May 2007 - June 2009
Skills
Sales, Research, Public Speaking, Customer Service, Budgets, Inventory Management, HVAC, Sales Management, Employee Management, Employee Training, HVAC Controls, Air Conditioning, Territory Management, Customer Retention, Customer Satisfaction, Microsoft Excel, Social Media, Windows, PowerPoint, Microsoft Office, English, Microsoft Word
Education
Southern Illinois University Edwardsville 2011 — 2013
B.S., History
Parkland College 2010 — 2011
History
Monticello High School 1999 — 2003
High School Diploma
Ana Torrescano Ana Torrescano's Service Experts Experience April 2008 - June 2013
Job Available for new opportunities
Industry Insurance
Experience
MHBT June 2013 - August 2015
Service Experts April 2008 - June 2013
Skills
Customer Service, Microsoft Excel, Microsoft Office, Leadership, Employee Benefits, Time Management, Insurance, Microsoft Word, Health Insurance, PowerPoint, Benefits Administration, Public Speaking, Life Insurance, Sales, Team Building, Data Entry, Marketing, Management, Strategic Planning, Training, Data Analysis, Teamwork
Education
The University of Texas at Dallas 2014 — 2015
Bachelor of Science (B.S.), Business Administration and Management, General
Richland College 2012 — 2012
Associate of Science (A.S.), Business Administration and Management, General
Richland College 2012 — 2012
Certificate of Completion, Human Resources
MHBT June 2013 - August 2015
Service Experts April 2008 - June 2013
Skills
Customer Service, Microsoft Excel, Microsoft Office, Leadership, Employee Benefits, Time Management, Insurance, Microsoft Word, Health Insurance, PowerPoint, Benefits Administration, Public Speaking, Life Insurance, Sales, Team Building, Data Entry, Marketing, Management, Strategic Planning, Training, Data Analysis, Teamwork
Education
The University of Texas at Dallas 2014 — 2015
Bachelor of Science (B.S.), Business Administration and Management, General
Richland College 2012 — 2012
Associate of Science (A.S.), Business Administration and Management, General
Richland College 2012 — 2012
Certificate of Completion, Human Resources
Darcy Guidry's Service Experts Experience July 2008 - April 2011
Job Project Manager/Dispatch Center Manager/Logistics
Industry Information Technology and Services
Experience
Intellys October 2011 - Present
Intellys Corp April 2011 - October 2011
Calverley Service Experts July 2008 - April 2011
Service Experts July 2008 - April 2011
Blackmon Mooring March 2007 - June 2008
Center for Dermatology April 2005 - March 2007
CVS Pharmacy March 2005 - April 2005
Dust Steakhouse March 2004 - December 2004
Skills
Troubleshooting, Routers, Access, Documentation, Microsoft Office, Software Documentation, Networking, Network Administration, Training, Management, Customer Service, Wireless, Leadership, Cisco Technologies, Process Scheduler, Administration, Network Security, Invoicing, WAN, Active Directory, Hardware, Software Installation, Call Centers, Servers, Security, Windows, Telecommunications, VPN, Project Management, Vendor Management
Education
University of Texas 2008 — 2009
Social Work Major
Tarrant County College 2005 — 2007
Social Work Major
Remington College 2004 — 2005
Medical Assistant Certification
Lamar High School 2000 — 2004
High School Diploma
Intellys October 2011 - Present
Intellys Corp April 2011 - October 2011
Calverley Service Experts July 2008 - April 2011
Service Experts July 2008 - April 2011
Blackmon Mooring March 2007 - June 2008
Center for Dermatology April 2005 - March 2007
CVS Pharmacy March 2005 - April 2005
Dust Steakhouse March 2004 - December 2004
Skills
Troubleshooting, Routers, Access, Documentation, Microsoft Office, Software Documentation, Networking, Network Administration, Training, Management, Customer Service, Wireless, Leadership, Cisco Technologies, Process Scheduler, Administration, Network Security, Invoicing, WAN, Active Directory, Hardware, Software Installation, Call Centers, Servers, Security, Windows, Telecommunications, VPN, Project Management, Vendor Management
Education
University of Texas 2008 — 2009
Social Work Major
Tarrant County College 2005 — 2007
Social Work Major
Remington College 2004 — 2005
Medical Assistant Certification
Lamar High School 2000 — 2004
High School Diploma
Jason Stempien Jason Stempien's Service Experts Experience October 2012 - May 2013
Job Assistant Underwriter at Independent Insurance Agents & Brokers of New York, Inc.
Industry Marketing and Advertising
Experience
Independent Insurance Agents & Brokers of New York, Inc. December 2014 - Present
AXA US April 2014 - September 2014
Service Experts October 2012 - May 2013
2005-2011SAINT PAUL TRAVELER'S INSURANCE May 2005 - November 2011
Travelers September 2003 - November 2011
2003-2005 SAINT PAUL TRAVELER'S INSURANCE September 2003 - November 2011
Travelers September 2003 - May 2005
Harland Clarke January 2000 - May 2003
CLARKE-AMERICAN January 2000 - January 2003
Skills
Insurance, Customer Service, Call Center, Outlook, Sales, Microsoft Excel, Lotus Notes, Customer Retention, Microsoft Office
Education
State University of New York at Buffalo 1995 — 1997
B.A., Communications
Herkimer County Community College 1993 — 1995
A.A.S., Communications
Independent Insurance Agents & Brokers of New York, Inc. December 2014 - Present
AXA US April 2014 - September 2014
Service Experts October 2012 - May 2013
2005-2011SAINT PAUL TRAVELER'S INSURANCE May 2005 - November 2011
Travelers September 2003 - November 2011
2003-2005 SAINT PAUL TRAVELER'S INSURANCE September 2003 - November 2011
Travelers September 2003 - May 2005
Harland Clarke January 2000 - May 2003
CLARKE-AMERICAN January 2000 - January 2003
Skills
Insurance, Customer Service, Call Center, Outlook, Sales, Microsoft Excel, Lotus Notes, Customer Retention, Microsoft Office
Education
State University of New York at Buffalo 1995 — 1997
B.A., Communications
Herkimer County Community College 1993 — 1995
A.A.S., Communications
CURTIES SNEED CURTIES SNEED's Service Experts Experience February 2011 - April 2014
Job Buyer / Planner
Industry Oil & Energy
Experience
National Oilwell Varco April 2014 - Present
Service Experts February 2011 - April 2014
Skills
Customer Satisfaction, Customer Service, Inventory Management, P&L, Operations Management, Process Improvement, Sales, Cross-functional Team..., Leadership, Team Building, Income Statement, Budgets, Sales Management, Management
Education
North Central College 1996 — 2000
Bachelor of Arts, Marketing
National Oilwell Varco April 2014 - Present
Service Experts February 2011 - April 2014
Skills
Customer Satisfaction, Customer Service, Inventory Management, P&L, Operations Management, Process Improvement, Sales, Cross-functional Team..., Leadership, Team Building, Income Statement, Budgets, Sales Management, Management
Education
North Central College 1996 — 2000
Bachelor of Arts, Marketing
Erin Pace's Service Experts Experience May 2012 - Present
Job Commercial Account Manager at Service Experts
Industry Marketing and Advertising
Experience
Service Experts May 2012 - Present
TEAM Enterprises January 2011 - May 2012
TEAM Enterprises April 2010 - January 2011
TEAM Enterprises May 2009 - April 2010
Mims Distributing Co. Inc June 2007 - April 2010
Skills
Social Media, Sales, Marketing, Marketing Communications, Marketing Strategy, Advertising, Public Relations, Event Planning, Event Management, Account Management, Brand Awareness, Customer Service, Email Marketing, Direct Marketing, Customer Satisfaction, Strategic Planning, Strategy, Management, Training, Exceptional People..., Budgets, Pricing, Selling, Friendly Personality, Building Relationships, Social Networking, Business Excellence
Education
North Carolina State University 2004 — 2008
BA, Communication Media
Southwest Guilford High School 2000 — 2004
High school Diploma
Service Experts May 2012 - Present
TEAM Enterprises January 2011 - May 2012
TEAM Enterprises April 2010 - January 2011
TEAM Enterprises May 2009 - April 2010
Mims Distributing Co. Inc June 2007 - April 2010
Skills
Social Media, Sales, Marketing, Marketing Communications, Marketing Strategy, Advertising, Public Relations, Event Planning, Event Management, Account Management, Brand Awareness, Customer Service, Email Marketing, Direct Marketing, Customer Satisfaction, Strategic Planning, Strategy, Management, Training, Exceptional People..., Budgets, Pricing, Selling, Friendly Personality, Building Relationships, Social Networking, Business Excellence
Education
North Carolina State University 2004 — 2008
BA, Communication Media
Southwest Guilford High School 2000 — 2004
High school Diploma
Bryan Jones Bryan Jones's Service Experts Experience June 1998 - September 1999
Job Director of Information Technology
Industry Information Technology and Services
Experience
PFG Customized Distribution July 2014 - Present
MEDHOST February 2013 - July 2014
MEDHOST April 2011 - February 2013
MEDHOST July 2008 - April 2011
MEDHOST September 1999 - June 2008
Service Experts June 1998 - September 1999
ADT Automotive June 1997 - June 1998
Treat Entertainment August 1996 - June 1997
Winston Furniture April 1995 - August 1996
Skills
OS/400, IBM iSeries, Java, NetBeans, Agile, Scrum, Kanban, Certified Scrum Master..., RPG, SQL, IT Management, IT Operations, Software Development, Product Development, Agile Methodologies, Software Documentation, Systems Analysis, Software Project..., Database Design, Integration, Tomcat, Agile Project Management, Management, Healthcare Information..., Leadership, DB2, Disaster Recovery, Visio, IBM AS/400, Software Implementation, Business Analysis, Databases, SDLC, Requirements Analysis
Education
Colbert County High School
Northwest Shoals Community College-Muscle Shoals
Information Technology
PFG Customized Distribution July 2014 - Present
MEDHOST February 2013 - July 2014
MEDHOST April 2011 - February 2013
MEDHOST July 2008 - April 2011
MEDHOST September 1999 - June 2008
Service Experts June 1998 - September 1999
ADT Automotive June 1997 - June 1998
Treat Entertainment August 1996 - June 1997
Winston Furniture April 1995 - August 1996
Skills
OS/400, IBM iSeries, Java, NetBeans, Agile, Scrum, Kanban, Certified Scrum Master..., RPG, SQL, IT Management, IT Operations, Software Development, Product Development, Agile Methodologies, Software Documentation, Systems Analysis, Software Project..., Database Design, Integration, Tomcat, Agile Project Management, Management, Healthcare Information..., Leadership, DB2, Disaster Recovery, Visio, IBM AS/400, Software Implementation, Business Analysis, Databases, SDLC, Requirements Analysis
Education
Colbert County High School
Northwest Shoals Community College-Muscle Shoals
Information Technology
Wendy Dawson Wendy Dawson's Service Experts Experience June 1998 - November 1999
Job Business Development Manager at PayPal
Industry Financial Services
Experience
PayPal March 2015 - Present
PayPal May 2014 - March 2015
Hewlett-Packard April 2012 - April 2014
Hewlett-Packard September 2011 - April 2012
Hewlett-Packard December 2007 - September 2011
FedEx August 2005 - November 2007
Nu-kote International November 1999 - August 2005
Service Experts June 1998 - November 1999
Momentum IMC October 1997 - December 1997
Skills
Marketing Communications, Product Marketing, Marketing, E-commerce, Advertising, Negotiation, Business Development, Business Planning, Customer Experience, Financial Modeling, Partner Management, Contract Negotiation, Product Management, Event Management, P&L Responsibility, Business Analysis, International Project..., Software Project..., Social Media Marketing, Email Marketing, Website Development, Training, Public Speaking, Go-to-market Strategy, Consulting, Pricing Strategy, Forecasting, Budget, Cross-functional Team..., Consumer Products, Channel Strategy, Online Advertising, Call Center, Product Development, Service Development, Promotions, Supply Chain Management, Marketing Research, Strategic Partnerships, Integrated Marketing, Multi-channel Marketing, P&L Management
Education
Middle Tennessee State University
MBA, Marketing
Murray State University
BS, Marketing
PayPal March 2015 - Present
PayPal May 2014 - March 2015
Hewlett-Packard April 2012 - April 2014
Hewlett-Packard September 2011 - April 2012
Hewlett-Packard December 2007 - September 2011
FedEx August 2005 - November 2007
Nu-kote International November 1999 - August 2005
Service Experts June 1998 - November 1999
Momentum IMC October 1997 - December 1997
Skills
Marketing Communications, Product Marketing, Marketing, E-commerce, Advertising, Negotiation, Business Development, Business Planning, Customer Experience, Financial Modeling, Partner Management, Contract Negotiation, Product Management, Event Management, P&L Responsibility, Business Analysis, International Project..., Software Project..., Social Media Marketing, Email Marketing, Website Development, Training, Public Speaking, Go-to-market Strategy, Consulting, Pricing Strategy, Forecasting, Budget, Cross-functional Team..., Consumer Products, Channel Strategy, Online Advertising, Call Center, Product Development, Service Development, Promotions, Supply Chain Management, Marketing Research, Strategic Partnerships, Integrated Marketing, Multi-channel Marketing, P&L Management
Education
Middle Tennessee State University
MBA, Marketing
Murray State University
BS, Marketing
William Pease William Pease's Service Experts Experience January 2011 - March 2013
Job .
Industry Consumer Services
Experience
Horizon Services, Inc. - Plumbing, Heating, Air Conditioning May 2014 - Present
American Residential Services March 2013 - April 2014
Service Experts January 2011 - March 2013
City of Wilmington September 2009 - December 2010
Vlp Industries July 2005 - December 2010
From The Ground Up T/A The Coffee Beanery November 2003 - December 2005
Pease Industries/Roto Rooter September 1997 - May 2005
Roto-Rooter February 1992 - August 1997
Skills
Process Improvement, Operations Management, Team Building, Customer Service, Budgets
Education
University of Delaware 1979 — 1981
Horizon Services, Inc. - Plumbing, Heating, Air Conditioning May 2014 - Present
American Residential Services March 2013 - April 2014
Service Experts January 2011 - March 2013
City of Wilmington September 2009 - December 2010
Vlp Industries July 2005 - December 2010
From The Ground Up T/A The Coffee Beanery November 2003 - December 2005
Pease Industries/Roto Rooter September 1997 - May 2005
Roto-Rooter February 1992 - August 1997
Skills
Process Improvement, Operations Management, Team Building, Customer Service, Budgets
Education
University of Delaware 1979 — 1981
Glenn Mellors Glenn Mellors's Service Experts Experience 2000 - 2003
Job Director ClimateCare Coop Corp.
Industry Consumer Services
Experience
ClimateCare Co-operative July 2008 - Present
Service Experts 2000 - 2003
Skills
Sales, Sales Management, New Business Development, Team Building, HVAC, Heating, Air Conditioning, Indoor Air Quality, Leadership, Management, Construction, Operations Management, Contract Negotiation, Budgets, Training, Purchasing, Coaching, Customer Satisfaction, Strategic Planning, Inventory Management, Selling, Team Leadership, Business Planning, Negotiation, Account Management, Direct Sales, Small Business, Leadership Development, Mentoring, Energy Efficiency
Education
Certi University 2009 — 2012
Radon Scientist and Technology Degree, Radon Measurement and Mitigation
Mohawk College 1990 — 1994
Ontario Business Management, Accounting and Business/Management
McGill University
Certified Management Accountant, Accounting and Business/Management
ClimateCare Co-operative July 2008 - Present
Service Experts 2000 - 2003
Skills
Sales, Sales Management, New Business Development, Team Building, HVAC, Heating, Air Conditioning, Indoor Air Quality, Leadership, Management, Construction, Operations Management, Contract Negotiation, Budgets, Training, Purchasing, Coaching, Customer Satisfaction, Strategic Planning, Inventory Management, Selling, Team Leadership, Business Planning, Negotiation, Account Management, Direct Sales, Small Business, Leadership Development, Mentoring, Energy Efficiency
Education
Certi University 2009 — 2012
Radon Scientist and Technology Degree, Radon Measurement and Mitigation
Mohawk College 1990 — 1994
Ontario Business Management, Accounting and Business/Management
McGill University
Certified Management Accountant, Accounting and Business/Management
Noemi Olavarria's Service Experts Experience April 2004 - Present
Job Manager of Dispatch Operations & Customer Service @ Service Experts
Industry Consumer Services
Experience
Service Experts April 2004 - Present
Service Experts February 2012 - March 2013
Motorola 1994 - 1996
Skills
Customer Satisfaction, Dispatching, Customer Service, Operations Management, Sales, Team Building, Process Scheduler, Inventory Management, Team Leadership, Leadership, Purchasing, Customer Retention, Payroll, Hiring, Microsoft Word, Time Management, Budgets, Outlook, Coaching, Inventory Control, Customer Experience, Employee Training, Data Entry, Microsoft Office, Supervisory Skills, Income Statement, Retail, Microsoft Excel, Logistics, Account Management, Training, Profit, Call Centers, Pricing, Sales Management
Education
Palm Beach State College 2012 — 2014
Interior Design
Service Experts April 2004 - Present
Service Experts February 2012 - March 2013
Motorola 1994 - 1996
Skills
Customer Satisfaction, Dispatching, Customer Service, Operations Management, Sales, Team Building, Process Scheduler, Inventory Management, Team Leadership, Leadership, Purchasing, Customer Retention, Payroll, Hiring, Microsoft Word, Time Management, Budgets, Outlook, Coaching, Inventory Control, Customer Experience, Employee Training, Data Entry, Microsoft Office, Supervisory Skills, Income Statement, Retail, Microsoft Excel, Logistics, Account Management, Training, Profit, Call Centers, Pricing, Sales Management
Education
Palm Beach State College 2012 — 2014
Interior Design
Michael Gress Michael Gress's Service Experts Experience August 2000 - August 2010
Job Territory Sales Manager at Goodman Manufacturing
Industry Consumer Goods
Experience
Goodman Manufacturing December 2012 - Present
Lennox International August 2010 - December 2012
Service Experts August 2000 - August 2010
Skills
Sales, Air Conditioning, Heating, Indoor Air Quality, Customer Service, Customer Acquisition, Customer Retention, Project Management
Education
Philadelphia University
Goodman Manufacturing December 2012 - Present
Lennox International August 2010 - December 2012
Service Experts August 2000 - August 2010
Skills
Sales, Air Conditioning, Heating, Indoor Air Quality, Customer Service, Customer Acquisition, Customer Retention, Project Management
Education
Philadelphia University
George M. Matthews George M. Matthews's Service Experts Experience November 2011 - July 2012
Job Owner/Operator at Building Energy Compliance Testing
Industry Construction
Experience
Building Energy Compliance Testing June 2014 - Present
E3 NorCal March 2014 - June 2014
Bright Green Strategies September 2013 - February 2014
Energy Inspectors Corporation January 2013 - September 2013
Service Experts November 2011 - July 2012
Academy of Art University 2009 - May 2012
Home Energy Retrofit October 2009 - December 2011
Geoconserve Remodeling and Construction July 2006 - July 2010
Private 1993 - 2004
DNV KEMA Energy & Sustainability January 2003 - November 2003
Skills
Energy Efficiency, Green Building, Green, Renovation, Energy Audits, Renewable Energy, Residential Homes, HVAC, Energy, Energy Management, Solar Energy, Construction, Energy Conservation, Project Planning, Project Coordination, Project Management, Sustainable Design, Sustainability, Sustainability..., LEED AP, Building Science, Alternative Energy, Sustainable Business, Sustainable Energy, Construction Management, Sustainable Architecture, Environmental Awareness, Photovoltaics, Climate Change, Sustainable Development, Solar Thermal, Solar PV, BIM, Lighting
Education
San Francisco State University 1982 — 1988
BA, Department of Design & Industry
Pleasant Valley High School 1980 — 1982
High School Diploma
Building Energy Compliance Testing June 2014 - Present
E3 NorCal March 2014 - June 2014
Bright Green Strategies September 2013 - February 2014
Energy Inspectors Corporation January 2013 - September 2013
Service Experts November 2011 - July 2012
Academy of Art University 2009 - May 2012
Home Energy Retrofit October 2009 - December 2011
Geoconserve Remodeling and Construction July 2006 - July 2010
Private 1993 - 2004
DNV KEMA Energy & Sustainability January 2003 - November 2003
Skills
Energy Efficiency, Green Building, Green, Renovation, Energy Audits, Renewable Energy, Residential Homes, HVAC, Energy, Energy Management, Solar Energy, Construction, Energy Conservation, Project Planning, Project Coordination, Project Management, Sustainable Design, Sustainability, Sustainability..., LEED AP, Building Science, Alternative Energy, Sustainable Business, Sustainable Energy, Construction Management, Sustainable Architecture, Environmental Awareness, Photovoltaics, Climate Change, Sustainable Development, Solar Thermal, Solar PV, BIM, Lighting
Education
San Francisco State University 1982 — 1988
BA, Department of Design & Industry
Pleasant Valley High School 1980 — 1982
High School Diploma
Giardina Rick Giardina Rick's Service Experts Experience January 1999 - January 2000
Job Finance Manager Business Development at Service Experts
Industry Retail
Experience
Service Experts Heatng & Air Conditioning March 2013 - Present
Service Experts, Div of Lennox International January 2011 - March 2013
Service Experts, Div of Lennox International January 2003 - January 2011
Service Experts, Div of Lennox International January 2000 - January 2003
Service Experts January 1999 - January 2000
Service Experts January 1997 - December 1998
Falso Heating & Sheet Metal September 1996 - December 1997
Crystal Group May 1989 - December 1995
Sanford E Lavine & CO CPA's January 1981 - May 1989
Skills
Income Statement, Forecasting, General Ledger, Accounts Receivable, Budgets, Accounting, Financial Reporting, Accounts Payable, Sarbanes-Oxley Act, Balance, GAAP, Variance Analysis, Managerial Finance, Payroll, Financial Analysis, Team Building, Leadership, Sales, Auditing, Customer Satisfaction, Finance, Inventory Management, Mergers & Acquisitions, P&L Management, Analysis, P, Strategic Financial..., P&L
Education
Rochester Institute of Technology 1977 — 1979
BS - Business, Accounting
Canton (NY) College 1975 — 1977
AAS-Accounting, Accounting
Service Experts Heatng & Air Conditioning March 2013 - Present
Service Experts, Div of Lennox International January 2011 - March 2013
Service Experts, Div of Lennox International January 2003 - January 2011
Service Experts, Div of Lennox International January 2000 - January 2003
Service Experts January 1999 - January 2000
Service Experts January 1997 - December 1998
Falso Heating & Sheet Metal September 1996 - December 1997
Crystal Group May 1989 - December 1995
Sanford E Lavine & CO CPA's January 1981 - May 1989
Skills
Income Statement, Forecasting, General Ledger, Accounts Receivable, Budgets, Accounting, Financial Reporting, Accounts Payable, Sarbanes-Oxley Act, Balance, GAAP, Variance Analysis, Managerial Finance, Payroll, Financial Analysis, Team Building, Leadership, Sales, Auditing, Customer Satisfaction, Finance, Inventory Management, Mergers & Acquisitions, P&L Management, Analysis, P, Strategic Financial..., P&L
Education
Rochester Institute of Technology 1977 — 1979
BS - Business, Accounting
Canton (NY) College 1975 — 1977
AAS-Accounting, Accounting
Paul Selman Paul Selman's Service Experts Experience January 2011 - Present
Job Area Manager Mid South at Service Experts
Industry Mechanical or Industrial Engineering
Experience
Service Experts January 2011 - Present
Peachtree Service Experts December 2009 - January 2011
Midland - Service Experts April 2008 - December 2009
Service Experts, Inc August 2003 - April 2008
Cleo, Inc. 2000 - July 2003
KSR Distribution 1997 - 2000
Arthur Anderson 1993 - 1997
Skills
Budgeting, P&L, P&L responsibility, Sales Management, Hiring, HVAC, Excel, Forecasting, Team Building, Balance, Inventory Management, Financial Management, Pricing, Employee Relations, General Ledger, Cash Flow, Payroll, Financial Reporting, Selling, P&L Responsibility, Budgets, Cross-functional Team..., New Business Development, Business Planning, Operations Management, Product Development, Plumbing, Profit Maximization, Coaching, Turn Around Management, Profit, Inventory Control, Accounts Payable, Account Management, Customer Retention, Customer Satisfaction, Sales, Customer Service, Contract Negotiation, Recruiting, Income Statement, Sales Operations, Mergers, Strategic Planning, Management, Microsoft Excel, Process Improvement, Purchasing, Negotiation, Process Scheduler
Education
The University of Memphis 1985 — 1989
BBA, Accounting
Service Experts January 2011 - Present
Peachtree Service Experts December 2009 - January 2011
Midland - Service Experts April 2008 - December 2009
Service Experts, Inc August 2003 - April 2008
Cleo, Inc. 2000 - July 2003
KSR Distribution 1997 - 2000
Arthur Anderson 1993 - 1997
Skills
Budgeting, P&L, P&L responsibility, Sales Management, Hiring, HVAC, Excel, Forecasting, Team Building, Balance, Inventory Management, Financial Management, Pricing, Employee Relations, General Ledger, Cash Flow, Payroll, Financial Reporting, Selling, P&L Responsibility, Budgets, Cross-functional Team..., New Business Development, Business Planning, Operations Management, Product Development, Plumbing, Profit Maximization, Coaching, Turn Around Management, Profit, Inventory Control, Accounts Payable, Account Management, Customer Retention, Customer Satisfaction, Sales, Customer Service, Contract Negotiation, Recruiting, Income Statement, Sales Operations, Mergers, Strategic Planning, Management, Microsoft Excel, Process Improvement, Purchasing, Negotiation, Process Scheduler
Education
The University of Memphis 1985 — 1989
BBA, Accounting
Elbert Denkins Elbert Denkins's Service Experts Experience October 2011 - Present
Job Data Analyst at Service Experts
Industry Consumer Services
Experience
Service Experts October 2011 - Present
U.S Navy March 2006 - Present
Dr Pepper Snapple Group 2013 - 2013
Walter Reed Army Medical Center August 2009 - March 2011
US Navy Reserve 2006 - 2010
US Navy Reserve 2006 - 2010
TRM Consulting March 2008 - May 2009
Skills
Troubleshooting, Team Leadership, Quality Assurance, Windows, Software Documentation, Process Improvement, Access, Customer Service, Operations Management, Customer Satisfaction, Team Building, Performance Metrics, Inventory, Preventive Maintenance, Internet Explorer, Training, Inventory Management, Security Clearance
Education
University of Arkansas at Pine Bluff 1988 — 1991
Computer Science
Blytheville High School
Blytheville High School
Service Experts October 2011 - Present
U.S Navy March 2006 - Present
Dr Pepper Snapple Group 2013 - 2013
Walter Reed Army Medical Center August 2009 - March 2011
US Navy Reserve 2006 - 2010
US Navy Reserve 2006 - 2010
TRM Consulting March 2008 - May 2009
Skills
Troubleshooting, Team Leadership, Quality Assurance, Windows, Software Documentation, Process Improvement, Access, Customer Service, Operations Management, Customer Satisfaction, Team Building, Performance Metrics, Inventory, Preventive Maintenance, Internet Explorer, Training, Inventory Management, Security Clearance
Education
University of Arkansas at Pine Bluff 1988 — 1991
Computer Science
Blytheville High School
Blytheville High School
Steve Wyman Steve Wyman's Service Experts Experience August 2014 - Present
Job RSC for Service Experts, LLC
Industry Consumer Services
Experience
Service Experts August 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. 2011 - 2013
3BM Hospitality Investments, LLC 2007 - 2011
Newmarket International 2001 - 2006
Skills
Program Management, Project Management, Software Project..., Change Management, Business Analysis, Sales Presentations, Sales Process, Direct Sales, Technical Training, Training Delivery, Team Leadership, Team Building, Customer Engagement, Customer Support
Education
New England College 2000 — 2002
Bachelor's Degree, Business Administration and Management, General
NHCTC Stratham 1997 — 2000
Associate's Degree, Business Technologies / Computer Sceince Focus
Service Experts August 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. 2011 - 2013
3BM Hospitality Investments, LLC 2007 - 2011
Newmarket International 2001 - 2006
Skills
Program Management, Project Management, Software Project..., Change Management, Business Analysis, Sales Presentations, Sales Process, Direct Sales, Technical Training, Training Delivery, Team Leadership, Team Building, Customer Engagement, Customer Support
Education
New England College 2000 — 2002
Bachelor's Degree, Business Administration and Management, General
NHCTC Stratham 1997 — 2000
Associate's Degree, Business Technologies / Computer Sceince Focus
Lynn Wilson, MA Lynn Wilson, MA's Service Experts Experience July 1998 - January 2001
Job “You must be the change you want to see in the world.”
Industry Human Resources
Experience
Texas Department of Criminal Justice January 2013 - Present
Texas Workforce Commission May 2011 - January 2013
Independent Human Resources Consultant July 2010 - May 2011
HR4Austin January 2010 - May 2011
American YouthWorks June 2005 - June 2009
American YouthWorks March 2002 - June 2005
American YouthWorks December 2001 - March 2002
Service Experts July 1998 - January 2001
Specialty Insurance Managers, Inc. July 1993 - June 1998
Skills
Coaching, Partnering, Staff Training, Employee Relations, Process Improvement, Personnel Supervision, Personnel Policies, Procedure Development, Performance Management, HRIS, Conflict Resolution, Employee Benefits, Document Management, New Hire Orientation, Talent Acquisition, Staff Retention, Accounting, Employee Engagement, Compensation, Risk Mitigation, M&A experience, Organizational..., Change Management, Employee Handbooks, Insurance, New Hire Orientations, Performance Appraisal, Onboarding, Human Resources, Deferred Compensation, Customer Service, Risk Management, Talent Management, Training, Management, Strategy, Leadership, Interviews, Policy, Employment Law, Career Development, Career Counseling, Temporary Placement, Payroll, Hiring, Organizational..., Program Management, Employee Training, Resume Writing, Benefits Administration
Education
The University of Texas at Austin 1998 — 2000
Masters, Human Resource Development Leadership
University of California, Davis
B.A., English
University of Pittsburgh
Computer Science
Texas Department of Criminal Justice January 2013 - Present
Texas Workforce Commission May 2011 - January 2013
Independent Human Resources Consultant July 2010 - May 2011
HR4Austin January 2010 - May 2011
American YouthWorks June 2005 - June 2009
American YouthWorks March 2002 - June 2005
American YouthWorks December 2001 - March 2002
Service Experts July 1998 - January 2001
Specialty Insurance Managers, Inc. July 1993 - June 1998
Skills
Coaching, Partnering, Staff Training, Employee Relations, Process Improvement, Personnel Supervision, Personnel Policies, Procedure Development, Performance Management, HRIS, Conflict Resolution, Employee Benefits, Document Management, New Hire Orientation, Talent Acquisition, Staff Retention, Accounting, Employee Engagement, Compensation, Risk Mitigation, M&A experience, Organizational..., Change Management, Employee Handbooks, Insurance, New Hire Orientations, Performance Appraisal, Onboarding, Human Resources, Deferred Compensation, Customer Service, Risk Management, Talent Management, Training, Management, Strategy, Leadership, Interviews, Policy, Employment Law, Career Development, Career Counseling, Temporary Placement, Payroll, Hiring, Organizational..., Program Management, Employee Training, Resume Writing, Benefits Administration
Education
The University of Texas at Austin 1998 — 2000
Masters, Human Resource Development Leadership
University of California, Davis
B.A., English
University of Pittsburgh
Computer Science
Robert Arnwine, MBA's Service Experts Experience April 2009 - April 2011
Job Accountant
Industry Accounting
Experience
Nissan North America January 2013 - Present
Service Experts April 2009 - April 2011
Service Experts December 2008 - April 2009
Service Experts August 2008 - December 2008
Service Experts September 2004 - July 2008
Service Experts July 2003 - September 2004
Texas NeuroRehab Center February 2001 - January 2003
Skills
Fixed Assets, Accounts Payable, Intercompany..., Sarbanes-Oxley Act, Account Reconciliation, Accounting, Journal Entries, Balance, Financial Statements, GAAP, Bank Reconciliation, Analysis, Accounts Receivable, Variance Analysis, General Ledger, Financial Reporting, Accruals, Forecasting, Payroll, Financial Analysis, SAP, Budgets, Finance
Education
The University of Texas at Dallas - School of Management 2011 — 2012
MBA, Accounting
University of Arkansas at Fayetteville 1996 — 1998
B.S.B.A., Financial Management
University of Arkansas at Fayetteville 1996 — 1998
B.S.B.A., Business Economics
Nissan North America January 2013 - Present
Service Experts April 2009 - April 2011
Service Experts December 2008 - April 2009
Service Experts August 2008 - December 2008
Service Experts September 2004 - July 2008
Service Experts July 2003 - September 2004
Texas NeuroRehab Center February 2001 - January 2003
Skills
Fixed Assets, Accounts Payable, Intercompany..., Sarbanes-Oxley Act, Account Reconciliation, Accounting, Journal Entries, Balance, Financial Statements, GAAP, Bank Reconciliation, Analysis, Accounts Receivable, Variance Analysis, General Ledger, Financial Reporting, Accruals, Forecasting, Payroll, Financial Analysis, SAP, Budgets, Finance
Education
The University of Texas at Dallas - School of Management 2011 — 2012
MBA, Accounting
University of Arkansas at Fayetteville 1996 — 1998
B.S.B.A., Financial Management
University of Arkansas at Fayetteville 1996 — 1998
B.S.B.A., Business Economics
Glenn Good's Service Experts Experience January 2011 - February 2012
Job Regional Sales Director S. Central/Mountain States
Industry Security and Investigations
Experience
Arecont Vision December 2014 - Present
March Networks February 2012 - December 2014
Service Experts January 2011 - February 2012
Speco Technologies December 2006 - March 2011
ADT Security Services April 2003 - 2006
ADT Security Services April 2001 - April 2003
ADT Security Services August 1997 - April 2001
ADT Security Services April 1994 - August 1997
Skills
CCTV, Access Control, Sales Management, Team Building, Customer Service, HVAC, HVAC Controls, VMS, Digital Video, DVR, CRM, Leadership, IP Cameras, Security, Management, Physical Security, Loss Prevention, Alarm Systems, Direct Sales, IP CCTV, Marketing, Contract Negotiation, Sales Process, Coaching, Fire Alarm, Sales, Surveillance, Security+, Fire Protection, Sales Presentations, Training, Solution Selling, Security Management, Operations Management, Biometrics, Life Safety, Low Voltage, P&L Management, Video Analytics, Customer Satisfaction, Salesforce.com, Key Account Management, IPS, Competitive Analysis, Burglar Alarm, Account Management, New Business Development, Home Automation, Video over IP, Intrusion Detection
Education
Texas Christian University - M.J. Neeley School of Business 2004 — 2007
MBA, Business
Palm Beach Atlantic University 1990 — 1992
B.A., Biblical Studies
Arecont Vision December 2014 - Present
March Networks February 2012 - December 2014
Service Experts January 2011 - February 2012
Speco Technologies December 2006 - March 2011
ADT Security Services April 2003 - 2006
ADT Security Services April 2001 - April 2003
ADT Security Services August 1997 - April 2001
ADT Security Services April 1994 - August 1997
Skills
CCTV, Access Control, Sales Management, Team Building, Customer Service, HVAC, HVAC Controls, VMS, Digital Video, DVR, CRM, Leadership, IP Cameras, Security, Management, Physical Security, Loss Prevention, Alarm Systems, Direct Sales, IP CCTV, Marketing, Contract Negotiation, Sales Process, Coaching, Fire Alarm, Sales, Surveillance, Security+, Fire Protection, Sales Presentations, Training, Solution Selling, Security Management, Operations Management, Biometrics, Life Safety, Low Voltage, P&L Management, Video Analytics, Customer Satisfaction, Salesforce.com, Key Account Management, IPS, Competitive Analysis, Burglar Alarm, Account Management, New Business Development, Home Automation, Video over IP, Intrusion Detection
Education
Texas Christian University - M.J. Neeley School of Business 2004 — 2007
MBA, Business
Palm Beach Atlantic University 1990 — 1992
B.A., Biblical Studies
Tasha (Jeter) Philson's Service Experts Experience November 2004 - Present
Job Accounting Supervisor
Industry Accounting
Experience
Service Experts November 2004 - Present
MedQuest Associates November 1998 - November 2004
IQ Software May 1995 - November 1998
Internal Revenue Service August 1993 - September 1994
Skills
Financial Accounting, Accounting, General Ledger, Account Reconciliation, Financial Reporting, GAAP, Journal Entries, Internal Controls, Fixed Assets, Accounts Payable, Financial Statements, Accounts Receivable, Sales Tax, Auditing, Great Plains Software
Education
The Ohio State University 1990 — 1993
Bachelor's degree, Accounting
The Ohio State University Fisher College of Business 1990 — 1993
Bachelor's degree, Accounting
Service Experts November 2004 - Present
MedQuest Associates November 1998 - November 2004
IQ Software May 1995 - November 1998
Internal Revenue Service August 1993 - September 1994
Skills
Financial Accounting, Accounting, General Ledger, Account Reconciliation, Financial Reporting, GAAP, Journal Entries, Internal Controls, Fixed Assets, Accounts Payable, Financial Statements, Accounts Receivable, Sales Tax, Auditing, Great Plains Software
Education
The Ohio State University 1990 — 1993
Bachelor's degree, Accounting
The Ohio State University Fisher College of Business 1990 — 1993
Bachelor's degree, Accounting
Loretta Johnson's Service Experts Experience October 2007 - October 2009
Job Senior Accountant at Zayo Group
Industry Accounting
Experience
Zayo Group October 2009 - Present
Service Experts October 2007 - October 2009
Automotive Avenues Inc April 2006 - October 2007
Skills
Customer Service, Accounting, Financial Reporting, Accounts Payable, General Ledger, Accounts Receivable, Variance Analysis, Account Reconciliation, Project Accounting, Fixed Assets, Bank Reconciliation, Accruals, P&L
Education
Metropolitan State College of Denver 1994 — 2004
Bachelor's degree, Accounting
Zayo Group October 2009 - Present
Service Experts October 2007 - October 2009
Automotive Avenues Inc April 2006 - October 2007
Skills
Customer Service, Accounting, Financial Reporting, Accounts Payable, General Ledger, Accounts Receivable, Variance Analysis, Account Reconciliation, Project Accounting, Fixed Assets, Bank Reconciliation, Accruals, P&L
Education
Metropolitan State College of Denver 1994 — 2004
Bachelor's degree, Accounting
Brian Otte's Service Experts Experience January 2011 - March 2012
Job President at Kansas City WinAir
Industry Wholesale
Experience
Kansas City WinAir August 2013 - Present
Hitachi Solutions America, Ltd. March 2012 - August 2013
Service Experts January 2011 - March 2012
Neal Harris Service Experts, A Divison of Lennox International December 2005 - January 2011
ServiceMaster - American Residential Services April 1994 - October 2006
american residential services 1996 - 2005
ARS 1994 - 2005
rescue rooter 1994 - 2005
ARS Service Express 1994 - 2005
Skills
P&L Management, P&L, Contract Negotiations, Strategic Planning, Sales Management, Software Project..., Project Planning, Project Implementation, Marketing Strategy, Direct Marketing, Income Statement, Team Building, Contract Negotiation, Negotiation, New Business Development, Sales, Sales Operations, Budgets, Management, Coaching, Operations Management, Process Improvement, Training, Marketing, Leadership, Account Management, Sales Process, Team Management, Direct Sales, Six Sigma, Pricing, Customer Retention, B2B, Business Development, Cold Calling, Forecasting, Business Planning, CRM, Inventory Management, Selling, HVAC, Wholesale
Education
The University of Kansas 1989 — 1992
Bachelor of Science, Business Communications
Shawnee Mission South 1986 — 1988
Kansas City WinAir August 2013 - Present
Hitachi Solutions America, Ltd. March 2012 - August 2013
Service Experts January 2011 - March 2012
Neal Harris Service Experts, A Divison of Lennox International December 2005 - January 2011
ServiceMaster - American Residential Services April 1994 - October 2006
american residential services 1996 - 2005
ARS 1994 - 2005
rescue rooter 1994 - 2005
ARS Service Express 1994 - 2005
Skills
P&L Management, P&L, Contract Negotiations, Strategic Planning, Sales Management, Software Project..., Project Planning, Project Implementation, Marketing Strategy, Direct Marketing, Income Statement, Team Building, Contract Negotiation, Negotiation, New Business Development, Sales, Sales Operations, Budgets, Management, Coaching, Operations Management, Process Improvement, Training, Marketing, Leadership, Account Management, Sales Process, Team Management, Direct Sales, Six Sigma, Pricing, Customer Retention, B2B, Business Development, Cold Calling, Forecasting, Business Planning, CRM, Inventory Management, Selling, HVAC, Wholesale
Education
The University of Kansas 1989 — 1992
Bachelor of Science, Business Communications
Shawnee Mission South 1986 — 1988
Charles Donnelly's Service Experts Experience July 2004 - October 2011
Job Vice President Corporate Audit Lennox International Inc.
Industry Electrical/Electronic Manufacturing
Experience
Lennox International Inc. November 2011 - Present
Service Experts July 2004 - October 2011
Lennox International July 2000 - February 2004
Skills
SOX, GAAP, Financial Reporting, Financial Management, General Ledger, Enterprise Risk..., Financial Analysis, Financial Planning, Financial Policy, Working Capital..., International Finance, Internal Controls, Project Finance, Expense Control, Cash Flow Management, Due Diligence, Bank Relations, Managerial Finance, Sarbanes-Oxley Act, Variance Analysis
Education
Penn State University 1972 — 1976
Bachelor of Science, Accounting
Case Western Reserve University - Weatherhead School of Management 1976 — 1979
MBA, Finance
Southern Methodist University 1993 — 1994
Graduate Finance Certificate Program, Finance
Lennox International Inc. November 2011 - Present
Service Experts July 2004 - October 2011
Lennox International July 2000 - February 2004
Skills
SOX, GAAP, Financial Reporting, Financial Management, General Ledger, Enterprise Risk..., Financial Analysis, Financial Planning, Financial Policy, Working Capital..., International Finance, Internal Controls, Project Finance, Expense Control, Cash Flow Management, Due Diligence, Bank Relations, Managerial Finance, Sarbanes-Oxley Act, Variance Analysis
Education
Penn State University 1972 — 1976
Bachelor of Science, Accounting
Case Western Reserve University - Weatherhead School of Management 1976 — 1979
MBA, Finance
Southern Methodist University 1993 — 1994
Graduate Finance Certificate Program, Finance
Kathy Barnett's Service Experts Experience May 2011 - December 2013
Job Dickies FR / Walls FR Regional Sales Executive specializes in assisting retailers with flame resistant clothing
Industry Apparel & Fashion
Experience
Dickies®, a Williamson-Dickie Mfg. Co. brand January 2014 - Present
Service Experts May 2011 - December 2013
VF Imagewear 2001 - March 2011
Frigidaire Appliance Division 1985 - 2000
Skills
Account Management, Sales Operations, Sales, Sales Management, Negotiation, New Business Development, Marketing, Sales Presentations, Cold Calling, Forecasting, Inventory Management, Merchandising, Retail, Selling, Customer Retention, P&L, CRM, Contract Negotiation, Program Management, B2B, Direct Sales, Sales Process
Education
The University of Akron
Accounting/Marketing
Dickies®, a Williamson-Dickie Mfg. Co. brand January 2014 - Present
Service Experts May 2011 - December 2013
VF Imagewear 2001 - March 2011
Frigidaire Appliance Division 1985 - 2000
Skills
Account Management, Sales Operations, Sales, Sales Management, Negotiation, New Business Development, Marketing, Sales Presentations, Cold Calling, Forecasting, Inventory Management, Merchandising, Retail, Selling, Customer Retention, P&L, CRM, Contract Negotiation, Program Management, B2B, Direct Sales, Sales Process
Education
The University of Akron
Accounting/Marketing
Anne Crowe's Service Experts Experience August 2013 - Present
Job Vice President, General Counsel at Service Experts
Industry Consumer Goods
Experience
Service Experts August 2013 - Present
LSG Sky Chefs August 2010 - August 2013
HGO-LE, Inc. (f/ka/ Handango, Inc.) May 2008 - September 2010
Avnet 1993 - 2007
Education
Southern Methodist University Dedman School of Law
Service Experts August 2013 - Present
LSG Sky Chefs August 2010 - August 2013
HGO-LE, Inc. (f/ka/ Handango, Inc.) May 2008 - September 2010
Avnet 1993 - 2007
Education
Southern Methodist University Dedman School of Law
Anuj Khanna's Service Experts Experience March 2013 - Present
Job Principal American Capital, Ltd.
Industry Venture Capital & Private Equity
Experience
American Capital, Ltd. August 2007 - Present
Service Experts March 2013 - Present
NECCO Realty, LLC June 2012 - Present
Unwired Technologies April 2013 - October 2014
Halex Corporation December 2009 - April 2014
Fruit Patch, Inc. November 2011 - July 2013
Unique Fabricating December 2009 - March 2013
The JPDM Group April 2010 - November 2010
Prudential Capital Group July 2006 - September 2006
Skadden Arps 2006 - 2006
Skills
Private Equity, Due Diligence, Restructuring, Corporate Finance, Financial Modeling, Venture Capital, Valuation, Mergers & Acquisitions, LBO, Corporate Development, Financial Analysis, Investment Banking, Business Strategy
Education
Northwestern University - Kellogg School of Management 2005 — 2007
M.B.A., Real Estate
Northwestern University School of Law 2004 — 2007
J.D., Business Law/Bankruptcy
University of Pennsylvania - The Wharton School 1997 — 2001
BSC, Finance
American Capital, Ltd. August 2007 - Present
Service Experts March 2013 - Present
NECCO Realty, LLC June 2012 - Present
Unwired Technologies April 2013 - October 2014
Halex Corporation December 2009 - April 2014
Fruit Patch, Inc. November 2011 - July 2013
Unique Fabricating December 2009 - March 2013
The JPDM Group April 2010 - November 2010
Prudential Capital Group July 2006 - September 2006
Skadden Arps 2006 - 2006
Skills
Private Equity, Due Diligence, Restructuring, Corporate Finance, Financial Modeling, Venture Capital, Valuation, Mergers & Acquisitions, LBO, Corporate Development, Financial Analysis, Investment Banking, Business Strategy
Education
Northwestern University - Kellogg School of Management 2005 — 2007
M.B.A., Real Estate
Northwestern University School of Law 2004 — 2007
J.D., Business Law/Bankruptcy
University of Pennsylvania - The Wharton School 1997 — 2001
BSC, Finance
Frank Terry's Service Experts Experience January 2001 - Present
Job General Manager at Service Experts
Industry Retail
Experience
Service Experts January 2001 - Present
Skills
Sales Process, Budgets, Customer Retention, Customer Service, Income Statement, Operations Management, Customer Satisfaction, Management, Contract Negotiation, Team Building, Sales, Strategic Planning, Forecasting, Sales Operations, Sales Management, Coaching, Team Leadership, New Business Development, P&L Management, Purchasing, Leadership, Profit, P&L
Education
Radford University 1988 — 1992
Diploma, English, Business
Service Experts January 2001 - Present
Skills
Sales Process, Budgets, Customer Retention, Customer Service, Income Statement, Operations Management, Customer Satisfaction, Management, Contract Negotiation, Team Building, Sales, Strategic Planning, Forecasting, Sales Operations, Sales Management, Coaching, Team Leadership, New Business Development, P&L Management, Purchasing, Leadership, Profit, P&L
Education
Radford University 1988 — 1992
Diploma, English, Business
Lori Hollis's Service Experts Experience May 1999 - February 2003
Job Facilities Manager at eviCore
Industry Hospital & Health Care
Experience
MedSolutions February 2003 - Present
Service Experts May 1999 - February 2003
Kroger 1984 - 1999
Skills
Process Improvement, Customer Service, Strategic Planning, Team Building, Project Management, Leadership, Microsoft Office, Healthcare, Operations Management, HIPAA, Contract Negotiation, Management, Vendor Management, Program Management, Business Analysis, Change Management, Budgets, Training, Data Analysis
Education
Lipscomb University 1979 — 1981
Office Adminstration
Madison High School, Madison, TN 1977 — 1979
MedSolutions February 2003 - Present
Service Experts May 1999 - February 2003
Kroger 1984 - 1999
Skills
Process Improvement, Customer Service, Strategic Planning, Team Building, Project Management, Leadership, Microsoft Office, Healthcare, Operations Management, HIPAA, Contract Negotiation, Management, Vendor Management, Program Management, Business Analysis, Change Management, Budgets, Training, Data Analysis
Education
Lipscomb University 1979 — 1981
Office Adminstration
Madison High School, Madison, TN 1977 — 1979
Mike Gervase's Service Experts Experience 2003 - 2008
Job Customer Service Rep at ADT
Industry Accounting
Experience
ADT May 2014 - Present
Servier County School System September 2012 - Present
CCP Events 2000 - 2012
Service Experts 2003 - 2008
Skills
Accounting, Customer Service, Financial Statements, Microsoft Excel, Microsoft Word, Microsoft Office, Mergers & Acquisitions, Accounts Receivable, GAAP, General Ledger, Auditing, QuickBooks, Financial Analysis, Access, Forecasting
Education
Niagara University 1973 — 1977
Bachelor of Business Administration (BBA), Accounting
Canisius High School 1969 — 1973
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
ADT May 2014 - Present
Servier County School System September 2012 - Present
CCP Events 2000 - 2012
Service Experts 2003 - 2008
Skills
Accounting, Customer Service, Financial Statements, Microsoft Excel, Microsoft Word, Microsoft Office, Mergers & Acquisitions, Accounts Receivable, GAAP, General Ledger, Auditing, QuickBooks, Financial Analysis, Access, Forecasting
Education
Niagara University 1973 — 1977
Bachelor of Business Administration (BBA), Accounting
Canisius High School 1969 — 1973
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Keith Hill CM's Service Experts Experience May 2011 - June 2011
Job HVAC Service Technician at Precision Air
Industry Consumer Services
Experience
Precision Air May 2015 - Present
Hill's Car Wash June 2010 - Present
Donelson Air Conditioning Service Experts March 2014 - May 2015
Mitsubishi Electric Cooling & Heating January 2012 - February 2014
Ed's Supply Co, Inc. June 2011 - February 2014
Refrigeration Service Engineers Society September 2008 - November 2012
Service Experts May 2011 - June 2011
Service Experts October 2007 - July 2009
The Comfort Group April 2006 - October 2007
Service Experts July 2004 - April 2006
Skills
HVACR Technician, Harley Rider, Golf, Customer Service, Customer Relations, Strategic Planning, Coaching, HVAC, HVAC Controls, Air Conditioning, Refrigeration, Heat Pumps, Construction, Energy Conservation, Heating, Contract Negotiation, Ventilation, Pumps, Facilities Management, Energy Efficiency, Preventive Maintenance, Cooling Water, Indoor Air Quality, Energy Management, Plumbing, Energy Audits, Building Automation, Green Building, Boilers, Electricians, Solar Energy, Training, Energy, Management, Contractors, Renewable Energy, Selling, LEED, New Business Development, Engineering, Sales Operations, Contract Management
Education
Tennessee Technology Center at Nashville 1989 — 1991
Technical, HVACR Service
Dickson County High School 1978 — 1981
Diploma
Precision Air May 2015 - Present
Hill's Car Wash June 2010 - Present
Donelson Air Conditioning Service Experts March 2014 - May 2015
Mitsubishi Electric Cooling & Heating January 2012 - February 2014
Ed's Supply Co, Inc. June 2011 - February 2014
Refrigeration Service Engineers Society September 2008 - November 2012
Service Experts May 2011 - June 2011
Service Experts October 2007 - July 2009
The Comfort Group April 2006 - October 2007
Service Experts July 2004 - April 2006
Skills
HVACR Technician, Harley Rider, Golf, Customer Service, Customer Relations, Strategic Planning, Coaching, HVAC, HVAC Controls, Air Conditioning, Refrigeration, Heat Pumps, Construction, Energy Conservation, Heating, Contract Negotiation, Ventilation, Pumps, Facilities Management, Energy Efficiency, Preventive Maintenance, Cooling Water, Indoor Air Quality, Energy Management, Plumbing, Energy Audits, Building Automation, Green Building, Boilers, Electricians, Solar Energy, Training, Energy, Management, Contractors, Renewable Energy, Selling, LEED, New Business Development, Engineering, Sales Operations, Contract Management
Education
Tennessee Technology Center at Nashville 1989 — 1991
Technical, HVACR Service
Dickson County High School 1978 — 1981
Diploma
Jeff Milstead's Service Experts Experience 1999 - 1999
Job Auditor/Investigator at State of Tennessee
Industry Government Administration
Experience
State of Tennessee October 2005 - Present
State of Tennessee 1998 - 2008
Tennessee Technical Services 2000 - 2003
Service Experts 1999 - 1999
Tennex 1992 - 1998
Skills
Public Speaking, Customer Service, Social Networking, Marketing, Social Media Marketing, Social Media, Leadership, Public Relations, Microsoft Excel, Sales
Education
Middle Tennessee State University 1978 — 1982
BS, Communications
State of Tennessee October 2005 - Present
State of Tennessee 1998 - 2008
Tennessee Technical Services 2000 - 2003
Service Experts 1999 - 1999
Tennex 1992 - 1998
Skills
Public Speaking, Customer Service, Social Networking, Marketing, Social Media Marketing, Social Media, Leadership, Public Relations, Microsoft Excel, Sales
Education
Middle Tennessee State University 1978 — 1982
BS, Communications
Pat Wanzer's Service Experts Experience January 2011 - December 2012
Job Experienced Operations and Business Process Manager
Industry Logistics and Supply Chain
Experience
WESCO Distribution July 2014 - Present
CSC/WESCO September 2013 - July 2014
Lennox International August 2012 - June 2013
Service Experts January 2011 - December 2012
Stevenson Service Experts March 2008 - June 2012
Stevenson Service Experts February 2007 - March 2008
Stevenson Service Experts July 2005 - February 2007
Education
Sinclair Community College
Technical Theatre
WESCO Distribution July 2014 - Present
CSC/WESCO September 2013 - July 2014
Lennox International August 2012 - June 2013
Service Experts January 2011 - December 2012
Stevenson Service Experts March 2008 - June 2012
Stevenson Service Experts February 2007 - March 2008
Stevenson Service Experts July 2005 - February 2007
Education
Sinclair Community College
Technical Theatre
William Jack Brogdon's Service Experts Experience January 2011 - Present
Job Regional Controller West Region at Service Experts
Industry Consumer Services
Experience
Service Experts January 2011 - Present
Service Experts March 2005 - December 2010
Service Experts November 1997 - March 2005
Stanley Heating & Air Conditioning, Inc. October 1989 - October 1997
Wiggins Logging, Inc. October 1989 - October 1993
W. Jack Brogdon, Jr., Certified Public Accountant February 1982 - October 1989
Jamieson, Byrd & Thomas, Certified Public Accountants October 1978 - February 1982
Skills
Fixed Assets, SOX, Inventory Management, Administration, General Ledger, Budget, Financial Analysis, SOX Compliancy, Microsoft Excel, PowerPoint, Microsoft Word, Manuals, Training Manuals, Procedure Manuals, SnagIt, Coaching, Management, Change Management, Management Consulting, Leadership, Team Leadership, Finance, Internal Controls, Employee Relations, Process Improvement, Budgets, Sarbanes-Oxley Act, Income Statement, Forecasting, Accounts Payable, Accounting, Auditing, Accounts Receivable, Organizational..., Analysis, Operations Management, Cash Management, Financial Accounting, Variance Analysis
Education
Louisiana Tech University 1978 — 1979
M.B.A., Accounting Specialty
Louisiana Tech University 1975 — 1978
B.S., Accounting
Service Experts January 2011 - Present
Service Experts March 2005 - December 2010
Service Experts November 1997 - March 2005
Stanley Heating & Air Conditioning, Inc. October 1989 - October 1997
Wiggins Logging, Inc. October 1989 - October 1993
W. Jack Brogdon, Jr., Certified Public Accountant February 1982 - October 1989
Jamieson, Byrd & Thomas, Certified Public Accountants October 1978 - February 1982
Skills
Fixed Assets, SOX, Inventory Management, Administration, General Ledger, Budget, Financial Analysis, SOX Compliancy, Microsoft Excel, PowerPoint, Microsoft Word, Manuals, Training Manuals, Procedure Manuals, SnagIt, Coaching, Management, Change Management, Management Consulting, Leadership, Team Leadership, Finance, Internal Controls, Employee Relations, Process Improvement, Budgets, Sarbanes-Oxley Act, Income Statement, Forecasting, Accounts Payable, Accounting, Auditing, Accounts Receivable, Organizational..., Analysis, Operations Management, Cash Management, Financial Accounting, Variance Analysis
Education
Louisiana Tech University 1978 — 1979
M.B.A., Accounting Specialty
Louisiana Tech University 1975 — 1978
B.S., Accounting
Brandon Gotro's Service Experts Experience May 2010 - January 2012
Job HVAC Maintenance and Service Tech at Horizon Services, Inc. Plumbing, Heating, Air Conditioning
Industry Facilities Services
Experience
Horizon Services, Inc. - Plumbing, Heating, Air Conditioning January 2012 - Present
Service Experts May 2010 - January 2012
Skills
HVAC Maintenance &..., Installing Water Heaters
Education
Pennco Tech-Bristol 2009 — 2010
Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technician, High Honors
Horizon Services, Inc. - Plumbing, Heating, Air Conditioning January 2012 - Present
Service Experts May 2010 - January 2012
Skills
HVAC Maintenance &..., Installing Water Heaters
Education
Pennco Tech-Bristol 2009 — 2010
Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technician, High Honors
Shawn LaPlante's Service Experts Experience 1998 - 2002
Job General Manager at Mister Sparky
Industry Construction
Experience
Mister Sparky Comfort AdvisorClimate Design SystemsJune 1998 - February 2002
Service Experts 1998 - 2002
Education
Merrimack College 1994 — 1998
BA, Management
Cheverus 1991 — 1994
Diploma
Mister Sparky Comfort AdvisorClimate Design SystemsJune 1998 - February 2002
Service Experts 1998 - 2002
Education
Merrimack College 1994 — 1998
BA, Management
Cheverus 1991 — 1994
Diploma
Jim Jonakin's Service Experts Experience February 2006 - February 2014
Job Service and Maintenance Representative at Bahnson Mechanical Systems an EMCOR Company
Industry Facilities Services
Experience
Bahnson Mechanical Systems an EMCOR Company April 2014 - Present
Service Experts February 2006 - February 2014
Protection One Inc. February 2002 - February 2006
Westinghouse/Westar Security Systems August 1997 - August 2001
ADT December 1995 - August 1997
Skills
Inventory Management, Sales, Operations Management, Sales Management, Customer Service, Budgets, Inventory Control, Account Management, New Business Development, Strategic Planning, Coaching, Marketing, Contract Negotiation, Team Building, Customer Satisfaction, Recruiting, Training, Leadership, Management, Customer Retention, Sales Operations, Sales Process, P&L Management
Education
The University of Memphis
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Bahnson Mechanical Systems an EMCOR Company April 2014 - Present
Service Experts February 2006 - February 2014
Protection One Inc. February 2002 - February 2006
Westinghouse/Westar Security Systems August 1997 - August 2001
ADT December 1995 - August 1997
Skills
Inventory Management, Sales, Operations Management, Sales Management, Customer Service, Budgets, Inventory Control, Account Management, New Business Development, Strategic Planning, Coaching, Marketing, Contract Negotiation, Team Building, Customer Satisfaction, Recruiting, Training, Leadership, Management, Customer Retention, Sales Operations, Sales Process, P&L Management
Education
The University of Memphis
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Rick Knopf's Service Experts Experience June 2012 - June 2013
Job ADT Security Services,Inc.
Industry Consumer Services
Experience
American Residential Services October 2013 - August 2014
Service Experts June 2012 - June 2013
A.S I. April 2003 - June 2012
American Wireless Alarm May 1999 - April 2003
Skills
consultative sales and..., Team Building, Call Center, Consultants, Entrepreneurship, Marketing
Education
Middlesex Community College 1979 — 1981
business
Sandler Sales Institute
SALES and pursuasive human interaction, graduate,but ALWAYS learning.
American Residential Services October 2013 - August 2014
Service Experts June 2012 - June 2013
A.S I. April 2003 - June 2012
American Wireless Alarm May 1999 - April 2003
Skills
consultative sales and..., Team Building, Call Center, Consultants, Entrepreneurship, Marketing
Education
Middlesex Community College 1979 — 1981
business
Sandler Sales Institute
SALES and pursuasive human interaction, graduate,but ALWAYS learning.
Terry Nicholson's Service Experts Experience 1996 - 1999
Job President at BizZoom, The Science of Business Success
Industry Management Consulting
Experience
BizZoom August 2012 - Present
Clockwork Home Services March 1999 - June 2012
Roofer's Success International 2006 - 2009
Electrician's Success International 2004 - 2007
Success Academy 2001 - 2005
Clockwork Home Services 2000 - 2005
Service Experts 1996 - 1999
Future University 1995 - 1996
Results; Tom Hopkins 1988 - 1994
Skills
Business Planning, Customer Satisfaction, Business Development, Franchising, Negotiation, Sales Process, Plumbing, Team Leadership, Leadership Development, Entrepreneurship, Direct Sales, HVAC, Public Speaking, Start-ups, Business Strategy, P&L Management, Advertising, Sales Operations, Lead Generation, B2B, Sales Management, Team Building, Budgets, Sales, New Business Development, Strategic Planning, Indoor Air Quality, Customer Service, Marketing Strategy, Operations Management, Air Conditioning, Account Management, Heating, Marketing, Small Business, Management, Coaching, Leadership, Market Planning, Contract Negotiation, Training, Inventory Management, Pricing, Executive Management, Strategic Partnerships, Customer Retention, Selling, Strategy, Management Consulting, Franchise Consulting
Education
Missouri State University 1982 — 1986
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Buffalo High School 1978 — 1982
BizZoom August 2012 - Present
Clockwork Home Services March 1999 - June 2012
Roofer's Success International 2006 - 2009
Electrician's Success International 2004 - 2007
Success Academy 2001 - 2005
Clockwork Home Services 2000 - 2005
Service Experts 1996 - 1999
Future University 1995 - 1996
Results; Tom Hopkins 1988 - 1994
Skills
Business Planning, Customer Satisfaction, Business Development, Franchising, Negotiation, Sales Process, Plumbing, Team Leadership, Leadership Development, Entrepreneurship, Direct Sales, HVAC, Public Speaking, Start-ups, Business Strategy, P&L Management, Advertising, Sales Operations, Lead Generation, B2B, Sales Management, Team Building, Budgets, Sales, New Business Development, Strategic Planning, Indoor Air Quality, Customer Service, Marketing Strategy, Operations Management, Air Conditioning, Account Management, Heating, Marketing, Small Business, Management, Coaching, Leadership, Market Planning, Contract Negotiation, Training, Inventory Management, Pricing, Executive Management, Strategic Partnerships, Customer Retention, Selling, Strategy, Management Consulting, Franchise Consulting
Education
Missouri State University 1982 — 1986
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Buffalo High School 1978 — 1982
Mike Biederman's Service Experts Experience September 2014 - Present
Job Regional Director, Northeast Region at Service Experts
Industry Consumer Services
Experience
Service Experts September 2014 - Present
Service Experts April 2013 - August 2014
Service Experts January 2011 - April 2013
Service Experts May 2000 - January 2011
Lennox International July 1995 - May 2000
International Comfort Products October 1994 - July 1995
Carrier Corporation November 1987 - October 1994
Carrier Corporation March 1984 - November 1987
Skills
Financial Analysis, Team Management, P&L responsibility, P&L, Sales Management, Income Statement, P&L Responsibility, Sales, Operations Management, Pricing, Sales Operations, Profit, Inventory Management, Team Building, Budgets, Indoor Air Quality, Air Conditioning, HVAC Controls, Strategic Planning, Business Planning, New Business Development, Customer Satisfaction, Customer Service, Contract Negotiation, Purchasing, Sales Process, P&L Management, HVAC, Leadership, Operational Excellence, Strategic Partnerships, Team Leadership, Profit Maximization, Coaching, Heating, Training, Customer Retention, Energy Conservation, Refrigeration, Hiring, Forecasting, Ventilation, Leadership Development, Selling, Plumbing, Energy Management, Energy Audits, Boilers, Building Automation
Education
Towson University 1990 — 1994
Bachelor of Science, Business Administration and Marketing
Service Experts September 2014 - Present
Service Experts April 2013 - August 2014
Service Experts January 2011 - April 2013
Service Experts May 2000 - January 2011
Lennox International July 1995 - May 2000
International Comfort Products October 1994 - July 1995
Carrier Corporation November 1987 - October 1994
Carrier Corporation March 1984 - November 1987
Skills
Financial Analysis, Team Management, P&L responsibility, P&L, Sales Management, Income Statement, P&L Responsibility, Sales, Operations Management, Pricing, Sales Operations, Profit, Inventory Management, Team Building, Budgets, Indoor Air Quality, Air Conditioning, HVAC Controls, Strategic Planning, Business Planning, New Business Development, Customer Satisfaction, Customer Service, Contract Negotiation, Purchasing, Sales Process, P&L Management, HVAC, Leadership, Operational Excellence, Strategic Partnerships, Team Leadership, Profit Maximization, Coaching, Heating, Training, Customer Retention, Energy Conservation, Refrigeration, Hiring, Forecasting, Ventilation, Leadership Development, Selling, Plumbing, Energy Management, Energy Audits, Boilers, Building Automation
Education
Towson University 1990 — 1994
Bachelor of Science, Business Administration and Marketing
Barbara Shaffer's Service Experts Experience April 2005 - August 2009
Job Accounting Professional
Industry Accounting
Experience
State Of Colorado July 2010 - Present
Service Experts April 2005 - August 2009
Service Experts - division of Lennox International 2005 - 2009
ROBERT HALF FINANCE January 2005 - April 2005
APPLE ONE 2003 - 2004
CENTRIX FINANCIAL LLC January 2002 - October 2003
AirCell Inc October 1999 - November 2001
AIRCELL INC January 1999 - January 2001
AirCell Inc. 1999 - 2001
Education
Metropolitan State University of Denver 1983 — 1993
B.S., Accounting
State Of Colorado July 2010 - Present
Service Experts April 2005 - August 2009
Service Experts - division of Lennox International 2005 - 2009
ROBERT HALF FINANCE January 2005 - April 2005
APPLE ONE 2003 - 2004
CENTRIX FINANCIAL LLC January 2002 - October 2003
AirCell Inc October 1999 - November 2001
AIRCELL INC January 1999 - January 2001
AirCell Inc. 1999 - 2001
Education
Metropolitan State University of Denver 1983 — 1993
B.S., Accounting
Robert Whyte's Service Experts Experience June 1999 - June 2012
Job National Technical Engineer at Lennox National Account Services
Industry Construction
Experience
Lennox National Account Services June 2012 - Present
Lennox International June 1999 - Present
Service Experts LLC June 1999 - June 2012
Service Experts June 1999 - June 2012
Orangeville Mechanical, Go Smart Inc.,etc January 1984 - September 1998
Foley Heat and Cool February 1981 - July 1988
Skills
Selling, Contract Negotiation, Change Management, HVAC, Sales Management, Sales, Operations Management, Purchasing, Customer Service, Account Management, Management, Logistics, Team Building, Project Management, HVAC Controls, Leadership, Strategic Planning, Income Statement, Process Scheduler, Negotiation, P&L Management, Customer Satisfaction, New Business Development, Indoor Air Quality, Construction, Heating, Energy Conservation, Budgets, Team Leadership, Air Conditioning, Pricing, Contract Management, Business Development, Inventory Management, Sales Operations, Building Automation, Process Improvement, Coaching, Energy Efficiency, Plumbing, Ventilation, Green Building, Customer Retention, P
Education
Ryerson University 1981 — 1985
Aerospace Engineering
Fanshawe College
BA, HVACR
G- U of Ariz
BSc, Engineering
National Comfort Institute
Cert.Resid and Comm. Test &Balance
RSES
CM
Z- Canadian Forces
Logistics
ZLondon Flying School
Private Pilot, Glider Pilot
Lennox National Account Services June 2012 - Present
Lennox International June 1999 - Present
Service Experts LLC June 1999 - June 2012
Service Experts June 1999 - June 2012
Orangeville Mechanical, Go Smart Inc.,etc January 1984 - September 1998
Foley Heat and Cool February 1981 - July 1988
Skills
Selling, Contract Negotiation, Change Management, HVAC, Sales Management, Sales, Operations Management, Purchasing, Customer Service, Account Management, Management, Logistics, Team Building, Project Management, HVAC Controls, Leadership, Strategic Planning, Income Statement, Process Scheduler, Negotiation, P&L Management, Customer Satisfaction, New Business Development, Indoor Air Quality, Construction, Heating, Energy Conservation, Budgets, Team Leadership, Air Conditioning, Pricing, Contract Management, Business Development, Inventory Management, Sales Operations, Building Automation, Process Improvement, Coaching, Energy Efficiency, Plumbing, Ventilation, Green Building, Customer Retention, P
Education
Ryerson University 1981 — 1985
Aerospace Engineering
Fanshawe College
BA, HVACR
G- U of Ariz
BSc, Engineering
National Comfort Institute
Cert.Resid and Comm. Test &Balance
RSES
CM
Z- Canadian Forces
Logistics
ZLondon Flying School
Private Pilot, Glider Pilot
Debra Jennings's Service Experts Experience April 1994 - February 2005
Job Accounting Manager at Lashar Home Comfort Systems, LLC
Industry Hospital & Health Care
Experience
Lashar Home Comfort Systems, LLC February 2014 - Present
Norman Radiology Services, Inc. April 2011 - January 2014
Zotec Partners February 2005 - March 2011
Service Experts April 1994 - February 2005
Skills
Budgets, Financial Reporting, Customer Service, Nonprofits, Access, Revenue Cycle, Finance, Public Speaking, Software Documentation, Analysis, Business Process..., Financial Modeling, Business Analysis, Executive Management, Insurance, Data Analysis, Risk Management
Education
Rose State College
Seminole State College
Lashar Home Comfort Systems, LLC February 2014 - Present
Norman Radiology Services, Inc. April 2011 - January 2014
Zotec Partners February 2005 - March 2011
Service Experts April 1994 - February 2005
Skills
Budgets, Financial Reporting, Customer Service, Nonprofits, Access, Revenue Cycle, Finance, Public Speaking, Software Documentation, Analysis, Business Process..., Financial Modeling, Business Analysis, Executive Management, Insurance, Data Analysis, Risk Management
Education
Rose State College
Seminole State College
Darci Capley's Service Experts Experience March 2009 - December 2010
Job Senior Registration Manager at Society of Petroleum Engineers
Industry Nonprofit Organization Management
Experience
Society of Petroleum Engineers November 2010 - Present
Service Experts March 2009 - December 2010
Genband November 2007 - February 2009
Society of Petroleum Engineers July 2001 - November 2007
Smith System June 2000 - July 2001
NEC March 1990 - June 2000
Skills
Budgets, Leadership, Account Management, Project Management, Process Improvement, Account Reconciliation, Forecasting, Business Process..., Event Management, Financial Analysis, Management, Finance, Team Leadership, Microsoft Office, Strategic Planning, Accounting, Marketing, Project Planning
Education
The University of Texas at Dallas 1987 — 1989
Bachelors, Accounting
Society of Petroleum Engineers November 2010 - Present
Service Experts March 2009 - December 2010
Genband November 2007 - February 2009
Society of Petroleum Engineers July 2001 - November 2007
Smith System June 2000 - July 2001
NEC March 1990 - June 2000
Skills
Budgets, Leadership, Account Management, Project Management, Process Improvement, Account Reconciliation, Forecasting, Business Process..., Event Management, Financial Analysis, Management, Finance, Team Leadership, Microsoft Office, Strategic Planning, Accounting, Marketing, Project Planning
Education
The University of Texas at Dallas 1987 — 1989
Bachelors, Accounting
Joe Gleason's Service Experts Experience July 2012 - November 2014
Job Outside Sales and Customer Service
Industry Facilities Services
Experience
Vernon Heating Ventilation and Air Condition November 2014 - June 2015
Service Experts July 2012 - November 2014
IAABO October 1999 - November 2012
Landmark Lawn and Landscaping 2012 - 2012
Carpenter and Gleason Industries 2006 - 2010
Skills
Outstanding Customer..., Direct Sales, Sales Support, Strategic Planning, Sales, Team Building, Sales Management, Public Speaking, Cold Calling, Account Management, New Business Development, Operations Management, Coaching, Small Business, Budgets, Customer Satisfaction, Contract Negotiation, Management, Customer Service, Selling, Training, Leadership, Sales Operations, Residential Homes, Profit, Sales Presentations, Sales Process, Marketing, Indoor Air Quality, Business Strategy, Public Relations
Education
St Johns College HS and Fork Union Military (Prep School) 1978 — 1980
High School
Montgomery College
AA, Recreation and Management
University of Maryland University College
BA, Technology and Management
Vernon Heating Ventilation and Air Condition November 2014 - June 2015
Service Experts July 2012 - November 2014
IAABO October 1999 - November 2012
Landmark Lawn and Landscaping 2012 - 2012
Carpenter and Gleason Industries 2006 - 2010
Skills
Outstanding Customer..., Direct Sales, Sales Support, Strategic Planning, Sales, Team Building, Sales Management, Public Speaking, Cold Calling, Account Management, New Business Development, Operations Management, Coaching, Small Business, Budgets, Customer Satisfaction, Contract Negotiation, Management, Customer Service, Selling, Training, Leadership, Sales Operations, Residential Homes, Profit, Sales Presentations, Sales Process, Marketing, Indoor Air Quality, Business Strategy, Public Relations
Education
St Johns College HS and Fork Union Military (Prep School) 1978 — 1980
High School
Montgomery College
AA, Recreation and Management
University of Maryland University College
BA, Technology and Management
Karl Thomas's Service Experts Experience October 2004 - March 2007
Job Owner at KJ Thomas Mechanical LLC
Industry Construction
Experience
KJ Thomas Mechanical LLC November 2007 - Present
Service Experts October 2004 - March 2007
Thomas and Thomas Heating & Air February 1997 - November 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop
Education
Somerset County Technology Institute 1981 — 1985
Diploma, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician (HVAC)
KJ Thomas Mechanical LLC November 2007 - Present
Service Experts October 2004 - March 2007
Thomas and Thomas Heating & Air February 1997 - November 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop
Education
Somerset County Technology Institute 1981 — 1985
Diploma, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician (HVAC)
Charles Dunham's Service Experts Experience August 2006 - October 2011
Job Project Management
Industry Business Supplies and Equipment
Experience
Zabatt Power Systems Inc December 2012 - Present
DXP August 2005 - January 2013
Service Experts August 2006 - October 2011
Winn Dixie Logistics October 2002 - August 2005
GE June 1981 - March 1997
Skills
Accounts Payable, Operations Management, Accounts Receivable, Team Building, Account Management, Process Improvement, Sales Management, Sales, New Business Development, Sales Process, Contract Negotiation, Pricing
Education
University of Cincinnati 1971 — 1978
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Zabatt Power Systems Inc December 2012 - Present
DXP August 2005 - January 2013
Service Experts August 2006 - October 2011
Winn Dixie Logistics October 2002 - August 2005
GE June 1981 - March 1997
Skills
Accounts Payable, Operations Management, Accounts Receivable, Team Building, Account Management, Process Improvement, Sales Management, Sales, New Business Development, Sales Process, Contract Negotiation, Pricing
Education
University of Cincinnati 1971 — 1978
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Stephen Arvan's Service Experts Experience April 2013 - Present
Job General Manager at Service Experts
Industry Oil & Energy
Experience
Service Experts April 2013 - Present
Skills
Inventory Management, Logistics, Procurement, Customer Service, Alabama Master Gas..., Arkansas Master Gas..., Connecticut Master Gas..., Customer Satisfaction, Sales, Management, Inventory Control, Sales Management, Team Leadership, Customer Retention, Budgets, Forecasting, Operations Management, P, Training
Education
State University of New York College at Brockport 2003 — 2007
B.S, Criminal Justice and Political Science
Service Experts April 2013 - Present
Skills
Inventory Management, Logistics, Procurement, Customer Service, Alabama Master Gas..., Arkansas Master Gas..., Connecticut Master Gas..., Customer Satisfaction, Sales, Management, Inventory Control, Sales Management, Team Leadership, Customer Retention, Budgets, Forecasting, Operations Management, P, Training
Education
State University of New York College at Brockport 2003 — 2007
B.S, Criminal Justice and Political Science
Kim Jeffords's Service Experts Experience June 2003 - Present
Job Administrative Assistant at Service Experts
Industry Consumer Services
Experience
Service Experts June 2003 - Present
Gingerbread Preschool November 1999 - June 2003
Education
Niagara County Community College 1995 — 1997
Associate of Arts and Sciences (AAS)
Service Experts June 2003 - Present
Gingerbread Preschool November 1999 - June 2003
Education
Niagara County Community College 1995 — 1997
Associate of Arts and Sciences (AAS)
Frank Kozlowski's Service Experts Experience November 2013 - April 2014
Job HVACR Instructor at Vista College Longview, Texas Campus
Industry Facilities Services
Experience
Vista College - Longview, Texas Campus May 2015 - Present
Universal Services Provider, LLC August 2014 - April 2015
Stark Air Services May 2014 - July 2014
Service Experts November 2013 - April 2014
Universal Services Provider LLC November 2012 - June 2013
ATI Enterprises November 2008 - March 2011
Bon Air Service Company September 2007 - September 2008
AIRRITE Air Conditioning Company May 2004 - July 2007
Calverley Air Conditioning Company June 1997 - April 2004
Skills
HVAC, Air Conditioning, Training, Construction, Management, Heating, Refrigeration, Building Science..., Zone Damper Systems, Air Balance, Computer Load..., HVAC Duct Design Layout, Supervising of 3-6..., Facilities Management, Purchasing, Process Scheduler, HVAC Controls, Energy Efficiency, Preventive Maintenance, Team Building, Operations Management, Indoor Air Quality, Troubleshooting, Sales, Customer Service, Inspection, Contract Negotiation, Budgets, Strategic Planning
Education
The Refrigeration Institute 2012 — 2012
Certificate, Refrigerating System Operatiing Engineer, 95
Texas State Technical Institute 1980 — 1982
Associates of Applied Science, Heating, Ventilation, Air Conditioning and Refrigeration Engineering Technology/Technician, 3.548
State University of New York at Delhi 1976 — 1977
Certificate/Diploma, Heating, Ventilation, Air Conditioning and Refrigeration Engineering Technology/Technician, 3.58
Vista College - Longview, Texas Campus May 2015 - Present
Universal Services Provider, LLC August 2014 - April 2015
Stark Air Services May 2014 - July 2014
Service Experts November 2013 - April 2014
Universal Services Provider LLC November 2012 - June 2013
ATI Enterprises November 2008 - March 2011
Bon Air Service Company September 2007 - September 2008
AIRRITE Air Conditioning Company May 2004 - July 2007
Calverley Air Conditioning Company June 1997 - April 2004
Skills
HVAC, Air Conditioning, Training, Construction, Management, Heating, Refrigeration, Building Science..., Zone Damper Systems, Air Balance, Computer Load..., HVAC Duct Design Layout, Supervising of 3-6..., Facilities Management, Purchasing, Process Scheduler, HVAC Controls, Energy Efficiency, Preventive Maintenance, Team Building, Operations Management, Indoor Air Quality, Troubleshooting, Sales, Customer Service, Inspection, Contract Negotiation, Budgets, Strategic Planning
Education
The Refrigeration Institute 2012 — 2012
Certificate, Refrigerating System Operatiing Engineer, 95
Texas State Technical Institute 1980 — 1982
Associates of Applied Science, Heating, Ventilation, Air Conditioning and Refrigeration Engineering Technology/Technician, 3.548
State University of New York at Delhi 1976 — 1977
Certificate/Diploma, Heating, Ventilation, Air Conditioning and Refrigeration Engineering Technology/Technician, 3.58
Kelly McMillan's Service Experts Experience January 2011 - February 2013
Job General Manager of Quick Cat, LLC
Industry Insurance
Experience
Quick Cat, LLC February 2013 - Present
Service Experts January 2011 - February 2013
ComforTech Service Experts September 2007 - September 2009
ComforTech, Inc. April 1997 - October 2007
ComforTech, Inc. 1992 - 1997
ComforTech, Inc. 1991 - 1992
Skills
Operations Management, Sales Management, Profitability, Customer Service, Hiring, People Management, Team Leadership, Administration, Budgets, Management, Customer Satisfaction, System Administration, Profit, Sales, Customer Retention, Income Statement, Human Resources, Marketing, Negotiation, Team Building, Coaching
Education
Mississippi College 1987 — 1992
Bachelor of Science (B.S.), Psychology, Graduated
Jackson Preparatory School
High School Diploma
Quick Cat, LLC February 2013 - Present
Service Experts January 2011 - February 2013
ComforTech Service Experts September 2007 - September 2009
ComforTech, Inc. April 1997 - October 2007
ComforTech, Inc. 1992 - 1997
ComforTech, Inc. 1991 - 1992
Skills
Operations Management, Sales Management, Profitability, Customer Service, Hiring, People Management, Team Leadership, Administration, Budgets, Management, Customer Satisfaction, System Administration, Profit, Sales, Customer Retention, Income Statement, Human Resources, Marketing, Negotiation, Team Building, Coaching
Education
Mississippi College 1987 — 1992
Bachelor of Science (B.S.), Psychology, Graduated
Jackson Preparatory School
High School Diploma
Jon Gehrke's Service Experts Experience 2000 - 2005
Job manager
Industry Construction
Experience
Self-employed January 2011 - Present
Service Experts 2000 - 2005
Skills
NATE Certified, Rocky Mountain Gas..., EPA Certified
Education
Granger High 1972 — 1975
Salt Lake Community College
Self-employed January 2011 - Present
Service Experts 2000 - 2005
Skills
NATE Certified, Rocky Mountain Gas..., EPA Certified
Education
Granger High 1972 — 1975
Salt Lake Community College
Chad Wiesner's Service Experts Experience May 2012 - February 2013
Job Sr Financial Analyst at Experian
Industry Information Technology and Services
Experience
Experian February 2013 - Present
Service Experts May 2012 - February 2013
BCD Travel January 2008 - May 2012
Skills
Forecasting, Financial Reporting, Financial Analysis, Variance Analysis, Budgets, Financial Modeling, Account Reconciliation, General Ledger, Essbase, Analysis, Cash Flow, Hyperion Enterprise, PeopleSoft, Strategic Financial..., Microsoft Excel, Access, Corporate Finance, SAP, Data Analysis, Hyperion Planning, PowerPoint, Oracle E-Business Suite, Accounting, Auditing, Finance
Education
The University of Texas at Dallas 2005 — 2007
Bachelor of Science (B.S.), Finance, General
Southwestern University 2003 — 2005
Experian February 2013 - Present
Service Experts May 2012 - February 2013
BCD Travel January 2008 - May 2012
Skills
Forecasting, Financial Reporting, Financial Analysis, Variance Analysis, Budgets, Financial Modeling, Account Reconciliation, General Ledger, Essbase, Analysis, Cash Flow, Hyperion Enterprise, PeopleSoft, Strategic Financial..., Microsoft Excel, Access, Corporate Finance, SAP, Data Analysis, Hyperion Planning, PowerPoint, Oracle E-Business Suite, Accounting, Auditing, Finance
Education
The University of Texas at Dallas 2005 — 2007
Bachelor of Science (B.S.), Finance, General
Southwestern University 2003 — 2005
Jim DeCray's Service Experts Experience October 2011 - November 2013
Job General Manager at Fronheiser Pools
Industry Consumer Services
Experience
Fronheiser Pools November 2013 - Present
Service Experts October 2011 - November 2013
Service Experts December 2005 - October 2010
Morgan Properties November 1999 - December 2005
Skills
Customer Satisfaction, Customer Retention, Customer Service, Call Center, Operations Management, Inventory Management, Team Building, Sales, HVAC, Customer Experience, Dispatching, Sales Management, Management, Budgets
Education
Philadelphia Wireless Technical Institude 1997 — 1998
University of Bridgeport 1988 — 1992
Bachelor of Fine Arts (BFA), Technicial Theater
Fronheiser Pools November 2013 - Present
Service Experts October 2011 - November 2013
Service Experts December 2005 - October 2010
Morgan Properties November 1999 - December 2005
Skills
Customer Satisfaction, Customer Retention, Customer Service, Call Center, Operations Management, Inventory Management, Team Building, Sales, HVAC, Customer Experience, Dispatching, Sales Management, Management, Budgets
Education
Philadelphia Wireless Technical Institude 1997 — 1998
University of Bridgeport 1988 — 1992
Bachelor of Fine Arts (BFA), Technicial Theater
Chad Henkel's Service Experts Experience March 2013 - February 2014
Job HVAC Technician
Industry Construction
Experience
Service Experts March 2013 - February 2014
Gulfshore Cooling 2014 - 2014
Peaden Air Conditioning June 2012 - October 2012
BCMW Community Services January 2009 - April 2012
Peaden Air 2012 - 2012
Casino Queen January 2008 - January 2009
C.H. Heating & Cooling January 2006 - January 2008
C & K Heating & Cooling January 2004 - January 2006
Baker Heating & Cooling January 2001 - January 2004
Southern Illinois Service Company January 2000 - January 2001
Skills
HVAC, Preventive Maintenance, Troubleshooting, Plumbing, Heating, Refrigeration, Maintenance & Repair, Leadership, Sales, Testing, Customer Service, Residential Homes, Team Building, Customer Satisfaction, Inventory Management
Education
Graduated Vatterott College
Ranken Technical College
carlyle
carlyle
Service Experts March 2013 - February 2014
Gulfshore Cooling 2014 - 2014
Peaden Air Conditioning June 2012 - October 2012
BCMW Community Services January 2009 - April 2012
Peaden Air 2012 - 2012
Casino Queen January 2008 - January 2009
C.H. Heating & Cooling January 2006 - January 2008
C & K Heating & Cooling January 2004 - January 2006
Baker Heating & Cooling January 2001 - January 2004
Southern Illinois Service Company January 2000 - January 2001
Skills
HVAC, Preventive Maintenance, Troubleshooting, Plumbing, Heating, Refrigeration, Maintenance & Repair, Leadership, Sales, Testing, Customer Service, Residential Homes, Team Building, Customer Satisfaction, Inventory Management
Education
Graduated Vatterott College
Ranken Technical College
carlyle
carlyle
nathaniel garlington's Service Experts Experience Regional Human Resource ManagerLevi Strauss & Co.June 1986 - July 2001
Job Sr. Regional Human Resource Manager at Service Experts
Industry Consumer Services
Experience
Service Experts Regional Human Resource ManagerLevi Strauss & Co.June 1986 - July 2001
Skills
Human Resources, Performance Management, Employee Relations, Deferred Compensation, Succession Planning, HRIS, Workforce Planning, Talent Management, Recruiting, Employee Engagement
Education
Michigan State University 1978 — 1979
Master's degree, Industrial, 3.61
Michigan State University
Master's degree, Labor and Industrial Relations
Service Experts Regional Human Resource ManagerLevi Strauss & Co.June 1986 - July 2001
Skills
Human Resources, Performance Management, Employee Relations, Deferred Compensation, Succession Planning, HRIS, Workforce Planning, Talent Management, Recruiting, Employee Engagement
Education
Michigan State University 1978 — 1979
Master's degree, Industrial, 3.61
Michigan State University
Master's degree, Labor and Industrial Relations
Joe Kozak's Service Experts Experience January 2012 - April 2013
Job Lead Installer at Summers Plumbing Heating & Cooling
Industry Consumer Services
Experience
Summers Plumbing Heating & Cooling May 2013 - Present
Service Experts January 2012 - April 2013
Four Seasons Heating & Air Conditioning April 2005 - March 2011
reliant heating March 1994 - April 2005
Skills
heating and..., Custom ductwork..., Customer Satisfaction, Heating, Air Conditioning, HVAC, Residential Homes
Education
Moraine Valley Community College 1993 — 1996
Certificate, Heating, Air Conditioning, Ventilation and Refrigeration
Summers Plumbing Heating & Cooling May 2013 - Present
Service Experts January 2012 - April 2013
Four Seasons Heating & Air Conditioning April 2005 - March 2011
reliant heating March 1994 - April 2005
Skills
heating and..., Custom ductwork..., Customer Satisfaction, Heating, Air Conditioning, HVAC, Residential Homes
Education
Moraine Valley Community College 1993 — 1996
Certificate, Heating, Air Conditioning, Ventilation and Refrigeration
Anthony Beddow's Service Experts Experience January 1998 - Present
Job General Manager
Industry Construction
Experience
Service Experts January 1998 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Negotiation, Editing
Education
Southern Alberta Institute of Technology / SAIT 2007 — 2009
Journeyman, Sheet metal worker
Service Experts January 1998 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Negotiation, Editing
Education
Southern Alberta Institute of Technology / SAIT 2007 — 2009
Journeyman, Sheet metal worker
Jan Garner's Service Experts Experience March 2012 - November 2012
Job Community Events Specialist at American Cancer Society
Industry Nonprofit Organization Management
Experience
American Cancer Society November 2013 - Present
Service Experts March 2012 - November 2012
Cable ONE July 2009 - March 2012
Skills
Fundraising, Nonprofits, Community Outreach, Program Development, Grant Writing, Event Planning, Community Development, Philanthropy, Grants, Public Speaking, Volunteer Recruiting, Event Management, Marketing, Social Media, Volunteer Management, Customer Service, Public Relations, Training, Microsoft Office, Social Networking, Media Relations
Education
Tulane University 1988 — 1990
Bachelor's degree, Paralegal
Mississippi State University
Associate's degree, Interior Design
American Cancer Society November 2013 - Present
Service Experts March 2012 - November 2012
Cable ONE July 2009 - March 2012
Skills
Fundraising, Nonprofits, Community Outreach, Program Development, Grant Writing, Event Planning, Community Development, Philanthropy, Grants, Public Speaking, Volunteer Recruiting, Event Management, Marketing, Social Media, Volunteer Management, Customer Service, Public Relations, Training, Microsoft Office, Social Networking, Media Relations
Education
Tulane University 1988 — 1990
Bachelor's degree, Paralegal
Mississippi State University
Associate's degree, Interior Design
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY