ServiceNow - The Enterprise IT Cloud Company
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ServiceNow - The Enterprise IT Cloud Company Employees
ServiceNow - The Enterprise IT Cloud Company August 2014 - Present
OpTier May 2012 - July 2014
OpTier December 2011 - May 2012
CA Technologies April 2010 - September 2011
CA September 2009 - December 2010
CA 1988 - 2009
Skills
Leadership, Business Planning, Enterprise Software, Solution Selling, Go-to-market Strategy, Sales Enablement, SaaS, Professional Services, Databases, Digital Marketing, Business Alliances, Cloud Computing, Strategic Partnerships, Demand Generation, Direct Sales, Pre-sales, Product Marketing, Management, Software Industry, Selling, Cross-functional Team..., Business Intelligence, CRM, Thought Leadership, Partner Management, Program Management, Solution Architecture, Sales Process, Strategy, Sales Operations, Product Management, Account Management, Lead Generation, Channel Partners, Sales, Business Strategy, Executive Management, Sales Management, Complex Sales, Integration, Big Data, Managed Services, Security, Virtualization, Start-ups, Networking, Analytics, New Business Development, Business Development, IT Strategy
Education
University of Rhode Island - College of Business Administration 1983 — 1987
BA, Marketing
Machine Zone, Inc. March 2015 - Present
ServiceNow - The Enterprise IT Cloud Company June 2014 - March 2015
San Diego Supercomputer Center June 2013 - December 2014
San Diego Supercomputer Center January 2013 - December 2014
Scripps Institution of Oceanography June 2012 - November 2013
Scripps Institution of Oceanography January 2012 - June 2012
Skills
Programming, Python, Software Development, Linux, Matlab, Databases, SQL, Java, JavaScript, Django, Data Analysis, XML, AJAX, ServiceNow, ITSM, Software Quality..., Web Services, Web Applications, Ruby, c#, php
Education
University of California, San Diego 2010 — 2014
Bachelor of Science (BS), Computer Science
Somerset Recon February 2015 - Present
ServiceNow - The Enterprise IT Cloud Company September 2014 - February 2015
San Diego Supercomputer Center September 2013 - September 2014
Akamai Technologies June 2013 - September 2013
San Diego Supercomputer Center March 2013 - June 2013
San Diego Supercomputer Center January 2013 - June 2013
UC San Diego Extension February 2012 - December 2012
Xpenser June 2012 - August 2012
UC San Diego January 2012 - March 2012
Western Area Power Administration, SNR 2010 - August 2010
Skills
JavaScript, Python, Programming, Bash, PHP, Web Development, Computer Security, Scripting, Network Security, Git, Unix, CSS, Ruby, Django, Java, Virtualization, Eclipse, jQuery, Computer Repair, HTML, C/C++ STL, Vim, Test Driven Development, Ruby on Rails, Circuit Theory, Subversion, AngularJS, Android SDK, Vagrant, Circuit Design, Perforce, Parse, iOS Development, Polymer.js
Education
UC San Diego 2012 — 2014
Computer Engineering, 3.0
Napa Valley College 2006 — 2011
General Education
ServiceNow - The Enterprise IT Cloud Company May 2014 - Present
Amazon October 2013 - May 2014
Skills
Matlab, Java, Python, Eclipse, R, Algorithms, Testing
Education
University of Minnesota-Twin Cities 2011 — 2013
Dual Master of Science (M.S.), Industrial Engineering and Transportation Engineering, Mathematics Minor, 3.833/4.000
ServiceNow - The Enterprise IT Cloud Company March 2014 - Present
Orange Business Services July 2013 - March 2014
Orange Business Services January 2008 - July 2013
IBM June 2004 - January 2008
University of North Carolina at Chapel Hill May 2001 - May 2004
Skills
ITIL, Telecommunications, IT Service Management, Service Management, WAN, CCNA, RCSP-W, RCSP-NPM, Consultancy, Riverbed, Data Center, Disaster Recovery, Pre-sales, Virtualization, Cloud Computing, Enterprise Architecture, IT Strategy, Managed Services, Cisco Technologies, Service Delivery, Operating Systems, Professional Services, Business Process, Solution Architecture, Unified Communications, Network Architecture, System Deployment, Integration, IT Management, IT Operations, Hardware, Consulting
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2000 — 2004
Bachelor of Science (B.S.), Business Administration and Computer Science, 3.9
ServiceNow - The Enterprise IT Cloud Company October 2014 - Present
ServiceNow October 2012 - September 2014
SHAWCO Education June 2011 - August 2011
Arrow Hockey & Sport Corp. May 2010 - August 2010
Skills
Social Media, Microsoft Office, Customer Service, Social Media Marketing, Sales, IT Service Management, Strategic Account..., SaaS, Advertising, PowerPoint, Microsoft Excel, New Business Development
Education
University of Richmond 2008 — 2012
Bachelor of Arts (B.A.), English Language and Literature. Business Administration Minor
St. Sebastian's School 2003 — 2008
ServiceNow - The Enterprise IT Cloud Company October 2013 - Present
Zynga July 2013 - October 2013
Zynga February 2012 - June 2013
Zynga September 2010 - February 2012
Cisco Systems 2008 - 2010
Cisco Systems 2005 - 2008
Protego Networks September 2004 - February 2005
Schlumberger June 2001 - September 2004
Skills
Cloud Computing, Security, Linux, Algorithms, Network Security, Debugging, Distributed Systems, Perl, Python, TCP/IP, C, Virtualization, hbase, cassandra, HDFS, PHP, High Performance..., Hadoop, Scalability, SaaS, HBase
Education
Vanderbilt University 1999 — 2001
MS, Computer Science
University of Science and Technology of China 1994 — 1999
BS, Computer Science
High School
University of California, San Diego January 2015 - Present
Google June 2015 - September 2015
Wollman BioInformatics Research Lab January 2014 - June 2015
ServiceNow - The Enterprise IT Cloud Company June 2014 - September 2014
Skills
Java, C, C++, Matlab, JavaScript, Git, Eclipse
Education
University of California, San Diego 2013 — 2017
Bachelor of Science (BS), Computer Science
Saratoga High School 2009 — 2013
High School Diploma
Salesforce June 2015 - Present
ServiceNow - The Enterprise IT Cloud Company October 2014 - June 2015
ServiceNow - The Enterprise IT Cloud Company June 2014 - October 2014
Skills
Java, C++, Scrum, Functional Testing, CSS, Piano, JavaScript, Eclipse, MySQL, HTML, R, Software Design Patterns, Mac OS, Windows, JUnit, Performance Testing, Aura, Python, Verilog, C#
Education
UCSD 2012 — 2016
Computer Engineering, Major GPA: 3.87
ServiceNow - The Enterprise IT Cloud Company October 2014 - Present
ServiceNow - The Enterprise IT Cloud Company April 2014 - September 2014
Autodesk October 2013 - April 2014
SAP April 2013 - October 2013
SAP April 2012 - March 2013
SAP America September 2009 - April 2012
SAP America June 2008 - August 2009
Wipro Technologies September 2006 - June 2007
Skills
Business Objects, Mobile Solutions, Sales Support, Business Intelligence, Analytics, Data Analysis, Deployment, SAP, SAP R/3, Crystal Reports, Visio, Business Analysis, Data Mining, Requirements Analysis, Relational Databases, SQL, BO Web Intelligence, Data Modeling, Project Planning, SAP ERP, SAP CRM, Crystal Xcelsius, Mobile Analytics, SAP Mobile BI, Business Analytics, System Deployment, Solutions Marketing, Data Warehousing, Requirements Gathering, Business Process, Sales Operations, Enterprise Software, ERP, Dashboard, Master Data Management, SAP BW, SAP BI, Data Migration, Solution Architecture, .NET, Project Management
Education
University of Cincinnati College of Business 2007 — 2009
Master of Science, Information Systems
Mumbai University 2002 — 2006
Bachelor of Engineering, Electronics
Indian School bahrain
ServiceNow - The Enterprise IT Cloud Company September 2014 - Present
Spirent Communications March 2011 - Present
The Fanfare Group November 2004 - March 2011
VeriSign, Inc 1998 - 2004
Teknowledge LLC 1986 - 1990
Skills
User Documentation, Marketing Collateral, User Interface Editing, Writing, FrameMaker, Technical Writing, XML, RoboHelp, Online Help, Agile, Technical Communication, HTML, Adobe Acrobat, Windows, Word, Documentation, Technical Documentation, Editing, Eclipse, Technical Training, Content Management, User Experience, Microsoft Word, Agile Methodologies, Visio, Manuals, Software Documentation, Collateral
Education
University of Illinois at Urbana-Champaign
BS, Physics
University of Illinois at Urbana-Champaign
BS, Psychology
ServiceNow - The Enterprise IT Cloud Company November 2014 - Present
Oracle September 2012 - October 2014
VCE November 2010 - September 2012
NearToHere.com May 2011 - June 2012
Cerner July 2005 - November 2010
Givanti's, LLC June 2007 - May 2009
M.C. Dean, Inc. June 2004 - July 2005
lock\line 2001 - 2004
Army National Guard November 2000 - 2003
Midwest Research Institute 2001 - 2001
Skills
C#, ASP.NET, Microsoft SQL Server, .NET, WCF Services, JavaScript, SDLC, Oracle RAC, Oracle Application..., Software Project..., Enterprise Architecture, System Monitoring, ITIL Certified, IT Management, ESB, Java, Hibernate, Agile Methodologies, Databases, Enterprise Software, Web Services, Data Center, Cloud Computing, SOA, Oracle, Software Development
Education
University of Missouri-Columbia 1993 — 1998
BSBA/BA, Double Major in Finance & Banking and Computer Science
ServiceNow - The Enterprise IT Cloud Company March 2014 - Present
Intuit July 2012 - March 2014
Lockent Security Consulting July 2011 - July 2012
Northrop Grumman Information Systems August 2009 - June 2012
UCSD Computer Science Department August 2011 - December 2011
CalIT2 January 2011 - June 2011
Alpha Kappa Psi - Nu Xi Chapter April 2009 - December 2009
Decurion Corporation March 2006 - September 2008
Skills
Apache, Java, Python, MySQL, C++, Mac OS X, Subversion, JavaScript, Software Engineering, Web Development, HTML, Integration, Salesforce.com..., Web Application Security, LAMP administration, Unix Shell Scripting, Dashboarding, Application Monitoring
Education
Stanford University, SCPD 2013 — 2014
Professional Certificate, Computer Security
University of California, San Diego 2008 — 2012
Bachelor of Science, Computer Science
ServiceNow - The Enterprise IT Cloud Company July 2014 - Present
ServiceNow - The Enterprise IT Cloud Company June 2014 - July 2014
UC Santa Cruz - Financial Aid and Scholarship Office October 2012 - June 2014
Macy's June 2011 - September 2012
Formal Headquarters International February 2010 - July 2010
Skills
Data Entry, Customer Service, Program Management, Leadership, Time Management, Auditing, Sales, Data Analysis, Microsoft Office, Microsoft Excel, Event Planning, PowerPoint
Education
UCSC 2010 — 2014
Bachelor of Arts (B.A.), Economics and Environmental Studies
ServiceNow - The Enterprise IT Cloud Company November 2014 - Present
Magic Hat Consulting July 2014 - October 2014
Fidelity Investments 2010 - 2013
Fidelity Investments 1996 - 2010
Accenture 1990 - 1996
Skills
SDLC, Program Management, IT Strategy, Process Improvement, Vendor Management, Change Management, PMP, IT Service Management, Business Analysis, Business Process..., Six Sigma, Business Intelligence, Workflow Management, Project Portfolio..., Six Thinking Hats, Process Efficiency, ISO 20000, Management, Leadership, Project Management, Quality Assurance, Agile Methodologies, Governance, Requirements Gathering, Enterprise Architecture
Education
Virginia Commonwealth University - School of Business 1987 — 1989
Masters of Business Administration, Investments and Securities
University of Richmond - Robins School of Business 1981 — 1985
Bachelor of Science, Marketing/Marketing Management, General
ServiceNow - The Enterprise IT Cloud Company August 2014 - Present
Apptio December 2013 - July 2014
CA Technologies November 2008 - December 2013
Oracle November 2005 - October 2008
netForensics 2004 - 2005
Global Knowldge 1998 - 2004
Skills
Enterprise Software, Project Portfolio..., SaaS, Cloud Computing, Solution Selling, Pre-sales, Agile Methodologies, Product Management, Requirements Analysis, Salesforce.com, Sales Enablement, SDLC, Go-to-market Strategy, PMP, Integration, IT Service Management, Cross-functional Team..., Oracle, Professional Services, Business Intelligence, Consulting, Business Process, ERP, Software Industry, CRM, Business Alliances
Education
University of North Carolina at Wilmington 1993 — 1997
BA, Economics
ServiceNow – The Enterprise Cloud Company July 2015 - Present
ServiceNow - The Enterprise IT Cloud Company November 2013 - June 2015
Baylor College of Medicine May 2012 - September 2013
The University of Iowa January 2010 - May 2012
FIS - INF 2008 - 2009
Skills
Linux, Network Security, Java, Network Administration, Algorithms, Computer Science, System Administration, Bash, Troubleshooting, RHEL, Python, RHCE, Ruby, CentOS, Open Source, MySQL, Vagrant, Git, Vim, TCP/IP, Cisco Technologies
Education
University of Iowa 2010 — 2012
Master's degree
Hanoi University of Science and Technology 2003 — 2008
Bachelor's degree
Backyard Bowls September 2013 - June 2015
ServiceNow - The Enterprise IT Cloud Company June 2014 - September 2014
Skills
Data Analysis, Team Leadership, Microsoft Word, PowerPoint, Customer Service, Social Media, Windows, Microsoft Office, Time Management, Python, R, Teamwork, Leadership, Programming, Analysis, IT Service Management
Education
University of California, Santa Barbara 2011 — 2015
Bachelor of Science (BS), Applied Statistics
ServiceNow - The Enterprise IT Cloud Company January 2015 - Present
Teradata July 2013 - December 2014
EMC July 2012 - May 2013
EMC February 2011 - June 2012
Enroute Corporation July 2009 - May 2010
Skills
Sales Process, Lead Generation, Account Management, Sales, Cold Calling, Storage, Enterprise Software, Sales Management, Product Management, Leadership, Sales Operations
Education
University of Oregon 2005 — 2009
Bachelor, Sociology/minor business
ServiceNow - The Enterprise IT Cloud Company September 2014 - Present
VMware May 2014 - August 2014
Fruition Partners April 2013 - April 2014
VMEdu Inc. February 2011 - March 2013
ReStockIt.com May 2006 - February 2012
Montgomery Consulting Inc. May 2004 - July 2005
Nestle June 2001 - April 2004
Landmark Theatres September 1997 - May 2001
Skills
Project Management, Technical Documentation, Business Documentation, Help Desk Implementation, Teaching, Software Documentation, Software Quality Control, Process Consulting, PMP, ITIL Certified, PMI, Training, Software Consulting, Information Technology, Information Technology..., Coaching, Instructional Design, Virtual Teams, Service Desk, Train the Trainer, Change Management, Process Improvement, Problem Management, Incident Management, Management Consulting, Agile Project Management, MS Project, PMO Development, Program Management, Management, Leadership, Project Planning, ITIL, Consulting, Strategy, IT Service Management, Vendor Management, Certified Project..., Project Portfolio..., Documentations
Education
University of Miami
MBA
University of Southern California - Marshall School of Business
Bachelor of Science (B.S.), Business
ServiceNow - The Enterprise IT Cloud Company July 2014 - Present
Apple (Larsen and Toubro) January 2014 - July 2014
L&T Infotech March 2010 - July 2014
Chevron (Larsen and Toubro Infotech) January 2012 - January 2014
P&G (Larsen and Toubro Infotech) January 2011 - December 2011
Ingram Micro(Larsen and Toubro Infotech) March 2010 - December 2010
Skills
Java, JavaScript, WebDynpro java, SAP, SAP Portal, SAP Netweaver, Website Development, Web Design, SAP Development, HTML + CSS, HTML/XML, JSP, webdynpro abap, ABAP, NetBeans, C#, C, C++, CSS, XML, HTML, Web Services, guided procedures..., SQL, Oracle, Servlets, SAP GUI, Eclipse, Visual Studio, Rational Rose, Dreamweaver, MS Office Suite, jQuery, YUI
Education
University of North Carolina at Charlotte 2008 — 2009
Masters, Computer science
University of Mumbai 2004 — 2008
Bachelors, Computer Engineering
Tripwire April 2015 - Present
ServiceNow - The Enterprise IT Cloud Company July 2014 - January 2015
RGB Networks June 2012 - August 2012
Skills
Social Media, Microsoft Office, Photoshop, PowerPoint, Microsoft Excel, Microsoft Word, Advertising, Facebook, Customer Service, Social Media Marketing, HTML
Education
University of Oregon 2009 — 2014
Bachelor of Science (BS), Marketing
Los Altos High School 2006 — 2009
ServiceNow – The Enterprise Cloud Company January 2015 - Present
ServiceNow - The Enterprise IT Cloud Company July 2013 - December 2014
Advancive Technology Solutions Inc. January 2013 - May 2013
University of Southern California August 2011 - May 2013
Amgen Inc. Thousand Oaks, CA June 2012 - August 2012
Information Technical Services, University of Southern California January 2012 - May 2012
IBM Global Business Services January 2010 - August 2011
Persistent Systems July 2009 - December 2009
Skills
C, C++, Pthreads, Java, JavaScript, AJAX, JSON, DOM, Core Java, C#, HTML/XML, JSP, Servlets, DB2, Oracle SQL, MySQL, ASP.NET MVC, SQL Server 2000-2008, Linux, J2EE, Struts, SQL, Web Applications, Microsoft SQL Server, SharePoint, SOAP, Java Enterprise Edition
Education
University of Southern California 2011 — 2013
Masters, Computer Science
University of Pune 2005 — 2009
Bachelor of Engineering, Computer Engineering, First Class with Distinction
ServiceNow - The Enterprise IT Cloud Company July 2014 - Present
Neebula Systems March 2014 - July 2014
Hewlett Packard Company July 2010 - March 2014
International Integrated Solutions, Ltd. July 2007 - July 2010
HP 1999 - 2007
Hewlett-Packard October 1998 - December 1999
MTI July 1997 - September 1998
Netpower May 1996 - July 1997
Hewlett-Packard Company 1988 - 1996
Skills
Enterprise Software, Cloud Computing, Software Industry, Sales, SaaS, Solution Selling, Professional Services, Storage, Data Center, Virtualization, Business Alliances, Channel Partners, Managed Services, HP, Partner Management, Sales Enablement
Education
University of Hartford 1980 — 1982
AASET, Electronics
Windsor High School 1976 — 1980
ServiceNow - The Enterprise IT Cloud Company July 2013 - Present
ServiceNow, Inc. June 2011 - July 2013
CSA Travel Protection July 2009 - June 2011
Quest Software August 2008 - August 2009
Akonix Systems, Inc. August 2007 - August 2008
The Active Network 2000 - 2007
Computer Associates August 1990 - August 2000
Platinum Technology, Inc August 1995 - August 1997
Locus Computing Corporation March 1990 - August 1995
GenRad, Inc 1987 - 1990
Skills
Agile, XML, Java, Linux, Perl, Agile Methodologies, Scrum, Software Development, Cloud Computing, SaaS, Enterprise Architecture, Apache, Unix, Shell Scripting, JavaScript, Ant, Microsoft SQL Server, SOA, Distributed Systems, Java Enterprise Edition, REST, Web Services, Architecture, Web Applications, Testing, Architectures, Enterprise Software, SDLC, Software Design, Software Engineering
Education
University of Massachusetts Lowell 1987 — 1992
MSCpE, Computer Engineering
University of South Florida 1982 — 1987
BSCpE, Computer Engineering
ServiceNow - The Enterprise IT Cloud Company July 2014 - Present
Broadcom March 2013 - June 2014
UC San Diego Resnet September 2012 - March 2013
Peregrine Semiconductor July 2012 - January 2013
UC San Diego Transportation Services May 2011 - June 2012
Skills
Matlab, C++, C, Java, Eclipse, Linux, Python, SQLite, SPARC, Visual Studio, JavaScript, Visual Basic 5.0/6.0, Microsoft Word, Microsoft Excel, PowerPoint, Verilog, MySQL
Education
UCSD 2010 — 2014
Bachelor of Science (B.S.), Computer Engineering
ServiceNow - The Enterprise IT Cloud Company September 2014 - Present
salesforce.com February 2013 - September 2014
CA April 2006 - January 2013
Concord Communications January 2004 - January 2005
Concord Communications January 2000 - January 2004
RemoteWare (formerly EDK Systems, Inc.) January 1994 - January 2000
SNAP Software 1987 - 1993
Skills
Business Analysis, CRM, Project Portfolio..., Outsourcing
Education
University of Richmond - Robins School of Business 1983 — 1987
BS, Finance and Marketing
ARHS
ServiceNow - The Enterprise IT Cloud Company August 2013 - Present
Opera Solutions January 2011 - July 2013
HP Software March 2010 - January 2011
Fair Isaac February 2001 - February 2010
SAIC 1998 - 2000
Education
University of San Diego 1993 — 1997
computer science
University of San Diego 1993 — 1997
mathematics
ServiceNow - The Enterprise IT Cloud Company July 2013 - Present
ServiceNow August 2012 - July 2013
Wisdomain, LLC April 2012 - August 2012
EMC October 2010 - April 2012
Outsights Inc. August 2006 - October 2010
Space Gateway Support, Kennedy Space Center March 2006 - August 2006
Applications IT, Oracle June 2003 - 2006
Oracle August 2000 - June 2003
Oracle Inc. February 1999 - August 2000
United Parcel Service August 1991 - February 1999
Skills
Project Management, Business Process Design, Business Process..., Knowledge Management, Strategic Planning..., Change Leadership, Lifestyle Coaching, Systems Thinking, Business Analysis, Change Management, Program Management, Process Engineering, Process Improvement, Team Leadership, Business Transformation, Service Delivery, Software Project..., Strategy, Strategic Planning, Cross-functional Team..., Analysis, Business Requirements, Software Documentation, Integration, IT Strategy
Education
University of Central Florida 1990 — 1993
Bachelor of Science, Computer Science
ServiceNow – Changing How People Work January 2015 - Present
ServiceNow - The Enterprise IT Cloud Company January 2014 - Present
ServiceNow April 2011 - January 2014
Oracle Corporation December 2010 - April 2011
Oracle October 2006 - January 2011
CA Technologies October 1999 - October 2006
Porter Cable 1994 - 1999
Skills
SaaS, PaaS, Enterprise Software, Key Account Development, IT Service Management, Business Intelligence, Solution Selling, Sales Operations, Selling, Account Management, Sales, ITIL, Analytics, Software Industry, Cloud Computing, Professional Services, Salesforce.com, Sales Enablement, CRM
Education
University of North Carolina at Wilmington 1987 — 1991
Bachelor of Science (BS), Finance and Financial Management Services
ServiceNow - The Enterprise IT Cloud Company December 2014 - Present
Fruition Partners September 2012 - December 2014
Ascension Health December 2006 - September 2012
St. Mary's of Michigan August 2005 - November 2006
Genesys Health System January 1995 - August 2005
Clinical Informatics Team, Genesys Health January 1996 - January 2005
Electronic Data Systems January 1986 - January 1996
Electronic Data Systems (EDS) May 1986 - January 1995
Skills
Change Management, Incident Management, Configuration Management, IT Service Management, IT Strategy, Service Delivery, Process Improvement, Service Management, Process Engineering, Software Licensing..., Service Now Solution..., Service Request..., IT Service Catalog, ITSM, IT Service Portfolio, IT Service Delivery, Asset, Business Services, Information Technology, Service Catalog, Healthcare Information..., Healthcare, Hospitals, Cloud Applications, Asset Managment, Team Building, Leading Organizational..., Enterprise Software, EHR, Strategy, Leadership, ITIL v3 Master, CIO, Program Management, Software Documentation, Management, ITIL, ITIL Certified, Governance, Vendor Management, Business Analysis, IT Operations, Visio, Asset Management, IT Management, Business Process..., SharePoint, Integration, PMP, Disaster Recovery
Education
University of Michigan 1982 — 1986
Bachelor of Business Administration (BBA), School of Management
ServiceNow - The Enterprise IT Cloud Company January 2015 - Present
HostDime.com May 2014 - January 2015
Skills
Eclipse, Visual Studio, Microsoft SQL Server, Public Speaking, Computer Science, Unix, Bash, Apache, cPanel, WHMCS, Scripting, PHP, PhpMyAdmin, Plesk, CentOS, C, Java, Customer Service, MySQL, JavaScript, Linux, HTML, XML, Cloud Computing, ServiceNow
Education
University of Central Florida 2010 — 2014
Computer Science, Computer Science
University of Central Florida 2010 — 2014
Computer Science
ServiceNow - The Enterprise IT Cloud Company November 2013 - Present
SeedBin October 2011 - Present
The Education Advisory Board Company November 2010 - November 2011
Blackboard March 2008 - November 2010
Oracle 2005 - 2008
Oracle (BEA Systems) 2001 - 2005
QuickStreet 2000 - 2001
Startups and Consulting 1994 - 2000
Skills
Product Management, Enterprise Software, SaaS, Cloud Computing, Go-to-market Strategy, Management, Content Management, Team Leadership, Java, Agile Methodologies, Software Development, Strategy, Product Marketing, Scrum, Analytics, Software Project..., Product Development, Integration, Software Design
Education
University of Colorado Boulder
BS, Management Information Systems
ServiceNow - The Enterprise IT Cloud Company January 2013 - Present
FICO April 2002 - August 2012
NexPrise Inc., Santa Clara, California February 2001 - April 2002
Skills
Perl, Unix, Java, LoadRunner, Software Development, JDBC, Performance Testing, Software Quality..., Agile Methodologies, Tomcat, SQL, Scrum
Education
University of Massachusetts at Lowell 1987 — 1991
Bachelor of Science (BS), Electrical and Electronics Engineering
ServiceNow - The Enterprise IT Cloud Company March 2014 - Present
PepsiCo April 2010 - April 2014
Cognizant Technology Solutions January 2008 - April 2010
Ajilon 2006 - 2007
Southwest Airlines 2001 - 2006
Alltel Financial 1997 - 2000
EDS 1989 - 1997
Skills
Process Improvement, ITIL, Vendor Management, IT Asset Management, IT Strategy, IT Service Management, Management, Service Delivery, Team Leadership, Business Analysis, Project Management, IT Operations, Program Management, Disaster Recovery, Business Process..., IT Management, SDLC, Business Process, Project Portfolio..., Outsourcing, Integration, Enterprise Architecture, Governance, Service Management
Education
University of Phoenix 2005 — 2009
BS, Business Management
ServiceNow - The Enterprise IT Cloud Company June 2013 - Present
Hewlett-Packard April 2006 - June 2013
Intellitactics July 2005 - April 2006
NetIQ Corp January 2000 - July 2005
Ernst & Young LLP 1994 - 1999
Skills
Network Security, Systems Management, Security Management, Cloud Computing, Enterprise Software, Solution Architecture, Application Lifecycle..., Intrusion Detection, Private Cloud, Sales Enablement, HP, Solution Selling, Professional Services, Disaster Recovery, Storage Area Networks, Pre-sales, Go-to-market Strategy, Partner Management, Storage Virtualization, VMware, Storage, Management, ITIL, Business Alliances, High Availability, Virtualization, Enterprise Architecture, IT Strategy, Identity Management, SaaS, IT Service Management, Information Security, Software Industry, Application Performance..., PaaS, Managed Services, Data Center, Security
Education
University of Phoenix 2000 — 2004
BS, Information Technology
ServiceNow - The Enterprise IT Cloud Company September 2014 - Present
CA Technologies September 2013 - September 2014
NetApp September 2007 - September 2013
Stanford University November 2004 - May 2007
Skills
Omniture, Social Media, Online Marketing, Program Management, Web Analytics, SEM, SEO, User Experience, CMS, Integrated Marketing, Digital Strategy, Email Marketing, Marketing Automation, Social Media Marketing, Content Management, Demand Generation, Web Project Management, Digital Marketing, Information Architecture, Project Management, Multi-channel Marketing, PPC, Product Marketing, Marketing Communications, Web Development, Cross-functional Team..., Mobile Applications, Marketing, Analytics, B2B Marketing, Agile Methodologies, Lead Generation, Content Strategy, Cloud Computing, Content Development, Web Content Management
Education
University of California, Santa Cruz
BA, English
Riot Games September 2015 - Present
ServiceNow - The Enterprise IT Cloud Company June 2014 - August 2015
HuskyTech August 2013 - May 2014
XL Group May 2013 - August 2013
HuskyTech December 2012 - May 2013
HuskyTech August 2012 - December 2012
Bistro 88 May 2012 - August 2012
AECOM December 2011 - January 2012
Skills
Microsoft Office, PowerPoint, OS X, Mac OS, Economics, Philosophy, Microsoft Word, Microsoft Excel, Telephone Skills, Leadership, SharePoint Designer, Access, Troubleshooting, SharePoint, Windows, Data Analysis, Visual Basic, Analysis, Management, Time Management, Databases, HTML, Networking, Windows 7, SQL, Outlook, Visio, Google Apps, Software Documentation, WordPress, VB.NET, Customer Service, Project Management, Information Technology, Process Improvement, Computer Repair
Education
The University of Connecticut 2010 — 2014
Bachelor's degree, Economics and Philosophy
University of Connecticut 2010 — 2014
Bachelor of Arts (B.A.), Double Major Economics and Philosophy, 3.0
ServiceNow - The Enterprise IT Cloud Company December 2013 - Present
Northbound January 2009 - December 2013
Borland 2002 - 2008
Borland 2000 - 2002
ProFound 1997 - 2000
Skills
Online Advertising, Demand Generation, Field Marketing, Lead Generation, Demand Creation, Marketing Strategy, Direct Marketing, Positioning, Market Analysis, Demand, Marketing Automation, Online Marketing, CRM, Email Marketing, Integrated Marketing, Salesforce.com, Strategy, Enterprise Software, B2B, Cross-functional Team..., B2B Marketing, Multi-channel Marketing, Mobile Marketing, Management, Product Marketing, Sales, New Business Development, Creative Direction, Brand Development, SaaS, Social Media Marketing, Digital Marketing, Product Management, Analytics, Marketing, Sales Enablement, Go-to-market Strategy, Strategic Partnerships, Customer Acquisition, Competitive Analysis, Marketing Management, Lead Management, Web Marketing, Business Alliances, Segmentation, Selling, Start-ups, Marketing Communications, Sales Process, Leadership
Education
University of California, Santa Cruz 1992 — 1996
Bachelor of Arts, Double Major, World Literature, European History
American Overseas School of Rome 1988 — 1992
American School of Paris
ServiceNow - The Enterprise IT Cloud Company October 2014 - Present
University of Michigan February 2010 - September 2014
More Thyme, LLC May 2004 - February 2010
SPS Workflow June 2005 - January 2010
Menlo Innovations 2002 - 2004
Framework Technologies August 2000 - November 2001
MyMealPlan April 1998 - April 2000
Open Networks Engineering June 1993 - June 1998
Open Networks Engineer June 1988 - June 1993
Ungermann-Bass, Inc. 1985 - 1988
Skills
Business Analysis, Systems Analysis, Web Design, Web Development, Web Applications, CRM, Business Process..., Microsoft SQL Server, Visio, Visual Basic, C#, Requirements Gathering, Requirements Analysis, System Testing, Usability Testing, Web Application Design, User Experience, Software Development, Business Intelligence, Business Development, Leadership, Entrepreneurship, Agile Project Management, Scrum, Management
Education
University of Michigan 1979 — 1985
Bachelor of Science (B.S.), Computer Science, Philosophy
ServiceNow - The Enterprise IT Cloud Company April 2014 - Present
Northbound July 2012 - March 2014
Northbound February 2010 - May 2012
Skills
Lead Generation, Salesforce.com, CRM, Enterprise Software, Demand Generation, Marketing Automation, Sales Process, Strategy, Competitive Analysis, Selling, Marketing, Sales Operations, Management, Sports, Lead Management, Solution Selling, Analytics, Leadership, Market Analysis, Program Management, SaaS, Sales
Education
University of Nevada-Reno 2005 — 2010
Bachelor of Science (B.S.), International Business, Finance and German
ServiceNow - The Enterprise IT Cloud Company October 2014 - Present
ServiceNow - The Enterprise IT Cloud Company April 2014 - September 2014
ServiceNow July 2012 - September 2014
PC Connection June 2011 - July 2012
Skills
Cold Calling, New Business Development, Business Strategy, Account Management, B2B Sales, Negotiation, Solutions Development, Technology Solutions, Business Planning, Customer Relations, Deal Closing, Consultative Selling, B2B, Selling, Customer Service, Solution Selling, Management, Enterprise Software, Business Process, Sales Process, Lead Generation, SaaS, Direct Sales, Cloud Computing, Software Industry
Education
University of New Hampshire 2007 — 2011
Dual BA, Philosophy/ Justice Studies
University of Maryland College Park
ServiceNow - The Enterprise IT Cloud Company March 2014 - Present
ServiceNow - The Enterprise IT Cloud Company October 2012 - March 2014
Precision Computer Services February 2010 - September 2012
Skills
New Business Development, Solution Selling, Cloud Computing, Storage, Unified Communications, Data Center, Platform as a Service, Software as a Service, SaaS, Virtualization, PaaS, IT Service Management, Enterprise Software, Disaster Recovery, Channel Partners, Managed Services, Professional Services, Sales Enablement, Direct Sales, VMware, Salesforce.com, Process Improvement, Microsoft Word, Cisco Technologies, Storage Area Networks, CRM, Software Industry, Pre-sales, Account Management, Sales Process, ITIL, Partner Management, Demand Generation, Business Alliances, Photo Editing
Education
The University of Connecticut 2006 — 2009
Bachelor of Arts, English
Bolton High School 2003 — 2006
PINT, Inc. March 2015 - Present
PINT, Inc. June 2014 - March 2015
ServiceNow February 2013 - September 2013
ServiceNow - The Enterprise IT Cloud Company February 2013 - May 2013
Didactec Studios August 2012 - March 2013
Skills
Software Engineering, JavaScript, Web Development, Git, angularjs, RESTful architecture, MongoDB, GruntJS, Android Development, Vagrant, Java, C, Vim, User Interface, Graphic Design, HTML, CSS, Software Development, Bash, C++, iOS development, Android, Mac OS, Adobe Photoshop, Adobe Illustrator, Eclipse, MySQL, Programming, Photoshop, Heroku, Node.js, REST, PHP, jQuery, Databases, Redis, E-commerce
Education
UCSD 2011 — 2015
Bachelor of Science (B.S.), Computer Science
ServiceNow - The Enterprise IT Cloud Company December 2014 - Present
ServiceNow 2014 - 2015
TeleTech December 2011 - November 2014
TeleTech February 2007 - December 2011
TeleTech September 2006 - February 2007
TeleTech January 2006 - September 2006
TeleTech December 2004 - January 2006
TeleTech June 2004 - December 2004
Thomson Micromedex 1991 - 2004
Skills
Employee Recognition, HRIS, Workforce Planning, Personnel Management, Incentive Programs, Benefits Administration, Employee Benefits, Behavioral Interviewing, Succession Planning, Employee Referral..., Shared Services, Performance Management, Applicant Tracking..., Process Improvement, Management, Strategy, Taleo, Deferred Compensation, BPO, Outsourcing, Human Resources, Team Management, Call Centers, Workforce Management, Vendor Management, Program Management, CRM, Cross-functional Team...
Education
University of Colorado @ Boulder 1986 — 1990
Bachelor of Arts (B.A.), International Affairs and Spanish
ServiceNow - The Enterprise IT Cloud Company April 2014 - Present
Systran November 2008 - April 2014
BAE Systems Information Technology July 2002 - October 2008
Skills
Perl, Linux, Databases, C++, Testing, Design Patterns, Subversion, OOP, jQuery, MySQL, SQL, Relational Databases, Software Engineering, Agile Methodologies, Cross-platform..., CMake, JavaScript, JSON, PHP, Unix Shell Scripting, Boost, C/C++ STL, LAMP, Apache 2, Node.js, git, Java, Programming, Web Applications, Software Development, Web Development, Shell Scripting, Scrum, CSS, AJAX
Education
UCSD 1999 — 2002
Bachelor of Science (B.S.), Computer Science
Lam Research September 2014 - Present
ServiceNow - The Enterprise IT Cloud Company January 2014 - August 2014
Symmetricom July 2007 - January 2014
Cypress Semiconductor June 2004 - June 2007
Lam Research April 1995 - September 2000
RREEF Management Company April 1991 - April 1995
KLA-Tencor February 1990 - April 1991
Apple Computer October 1984 - January 1990
Skills
Global Compensation, Sales Compensation, Xactly Administrator..., Executive Compensation..., Talent Management, Performance Management, Employee Relations, Management, Human Resources, Personnel Management, Executive Pay, Employee Benefits, HRIS, Temporary Placement, Workforce Planning, Incentive Programs, Program Management, Benefits Administration, Compensation & Benefit, Employee Engagement, Succession Planning, Onboarding, Compensation Structures, Goal Setting, Compensation, Leadership, Cross-functional Team..., Enterprise Software, Compensation & Benefits
Education
University of California, Santa Barbara 1985 — 1989
BA, Psychology
ServiceNow - The Enterprise IT Cloud Company April 2014 - Present
IBM June 2010 - August 2013
IBM July 2005 - May 2010
IBM June 2004 - June 2005
Skills
SQL, Java, Perl, MySQL, PL/X, Unix, Linux, Eclipse, XML, z/OS, DB2, Web Services, Java Enterprise Edition, Software Development, Testing
Education
University of California, San Diego 2000 — 2004
Bachelor of Applied Science (B.A.Sc.), Computer Science and Engineering
ServiceNow - The Enterprise IT Cloud Company June 2014 - Present
nliven systems June 2013 - August 2013
UC San Diego July 2012 - August 2012
Skills
Java, C++, C, Python, JavaScript, CSS, HTML, MySQL, Programming, Linux, C#, Visual Studio, Bluetooth, Git, Computer Science
Education
University of California, San Diego 2008 — 2013
Bachelor of Arts (B.A.), Computer Science
ServiceNow - The Enterprise IT Cloud Company October 2013 - Present
Principle Solutions Group July 2013 - September 2013
Tata Consultancy Services November 2010 - July 2013
The Proven Method January 2010 - October 2010
Bottomline Technologies June 2006 - October 2009
Skills
SQL, SharePoint, Unix, Java, Web Development, Microsoft SQL Server, Python, SOAP, Agile Methodologies, Solution Architecture, Software Project..., XML
Education
University of Central Florida 2001 — 2006
BS, Computer Science
University of Central Florida- College of Engineering 2001 — 2006
B.S., Computer Science
ServiceNow - The Enterprise IT Cloud Company April 2013 - Present
Techport Thirteen Inc. May 2007 - March 2013
HP Software May 2005 - May 2007
Peregrine Systems January 1998 - April 2005
TriTeal Corporation January 1994 - April 1998
Skills
ITIL, IT Service Management, JavaScript, Service Management, Unix, HP Openview, Microsoft SQL Server, SQL, Enterprise Software, Solution Architecture, Cloud Computing, HP, Business Process, Tomcat, Professional Services, HTML, Technical Support, Enterprise Architecture, Integration, Windows, Business Intelligence, ServiceNow
Education
University of California, San Diego 1988 — 1992
Bachelor of Arts (B.A.), Communication and Media Studies
ServiceNow - The Enterprise IT Cloud Company October 2013 - Present
Service-now.com August 2011 - October 2013
Service-now.com August 2008 - September 2011
Empirix Inc February 2006 - August 2008
AT&T Enhanced Network Services September 1999 - January 2005
Cox Communications December 1997 - September 1999
USAF March 1991 - April 1995
Skills
ITIL, Enterprise Architecture, Automation, Process Improvement, SaaS, ServiceNow, Discovery, CMDB, Service-Now, Service-now.com, Biomarker Discovery, Unix, Swimming, IT Service Management, Numbering, Scooters, Consulting, Enterprise Software, Hip Hop, Low Rates, Solution Architecture, Pre-sales, Jimmy Jib, OK, Democracy Promotion, Focal Point, Software Testing Life..., Time Off Request, IT Operations, Agile Methodologies, Cloud Computing, Technical Support, Infrastructure, Configuration Management, Professional Services, BMC Remedy, Virtualization, Servers, Integration, Incident Management, Data Center, IT Management, IT Strategy, Service Management, High Availability
Education
University of Maryland University College 1991 — 1995
Space Systems, Space Systems Dynamics and Operations
El Cajon Valley 1984 — 1988
general, general
ServiceNow - The Enterprise IT Cloud Company November 2014 - Present
Bridgepoint Education June 2014 - October 2014
MaintenanceNet August 2011 - June 2014
TransCore June 2008 - August 2011
Broadcom 2008 - 2008
Countrywide Home Loans 2004 - 2007
St. Bernard Software 2003 - 2004
Skills
SQL, C#, Visual Studio, .NET, Testing, Databases, Microsoft SQL Server, Software Development, Software Engineering, Software Design Patterns, ASP.NET, Agile Methodologies, LINQ, SDLC, XML, Scrum, JavaScript
Education
University of California, San Diego 2000 — 2004
B.S., Computer Science
ServiceNow – The Enterprise Cloud Company January 2015 - Present
ServiceNow - The Enterprise IT Cloud Company December 2013 - January 2015
Yardi Systems September 2008 - December 2013
Sendia Corporation September 2005 - December 2005
Skills
ASP.NET, VB.NET, SQL Server, Android, jQuery, Python, Flask, C++, Heroku, Git, Microsoft SQL Server, JavaScript, SOAP, Software Development, Web Development, Data Structures, Algorithms, Design Patterns, OOP, C#, Java, Visual Studio, Eclipse, REST, AJAX
Education
University of Southern California
Masters, Computer Science
Madhav Institute of Technology and Science 2000 — 2004
BE, Computer Science and Engineering
ServiceNow - The Enterprise IT Cloud Company December 2014 - Present
ServiceNow - The Enterprise IT Cloud Company November 2013 - Present
ServiceNow September 2011 - November 2013
Compuware April 2011 - August 2011
Compuware October 2007 - May 2011
Compuware November 2005 - November 2007
Compuware August 2003 - November 2005
Interlink Networks 2000 - 2003
Synchronicity, Inc. 2000 - 2001
Skills
ITIL v3 Foundation..., Spanish, IT Service Management, IP Networking, Pre-sales, Post-sales Support, Application Performance..., Service Desk, ITIL Certified, Solution Architecture, IP, SaaS, CMDB, Enterprise Software, Professional Services, Integration, IT Management, Cloud Computing, Enterprise Architecture, ITIL, Service Delivery, Solution Selling, Project Portfolio..., IT Asset Management, SDLC, Project Management, Information Technology
Education
University of Michigan 1994 — 1995
MSE, Electrical Engineering
University of Michigan 1990 — 1994
BSE, Electrical Engineering
ServiceNow - The Enterprise IT Cloud Company January 2013 - Present
ServiceNow February 2012 - January 2013
Diamond Foods, Inc. December 2010 - February 2012
Target February 2009 - November 2010
Skills
Account Management, Qualifying Prospects, Prospecting New Clients, Sales, Enterprise Software, Cloud Computing, Lead Generation, Direct Sales, New Business Development, Channel, SaaS, Solution Selling, Cold Calling, Business Development, CRM, Selling, Strategic Partnerships, Key Account Management, Email Marketing, Managed Services, Channel Partners, Networking, Professional Services, Strategy
Education
University of San Diego 2006 — 2009
Bachelor of Business Administration
ServiceNow - The Enterprise IT Cloud Company September 2013 - Present
EnerNOC April 2013 - July 2013
Fresenius Medical Care May 2012 - April 2013
Shawmut Design and Construction June 2009 - May 2012
Vanderweil Engineers December 2007 - June 2009
Nextel 1999 - 2002
Skills
Microsoft Office, Construction, Scheduling, HVAC, Electrical, AutoCAD, Process Scheduler, Contract Management, Electricians, Contract Negotiation, Construction Management, Management, Customer Service, MS Project, Project Management, Purchasing, Budgets, Plumbing, Facilities Management, Supervisory Skills, Subcontracting, Project Planning, Contractors, Team Building, LEED, Operations Management, Outlook, Engineering, Team Leadership, Project Estimation, Proposal Writing
Education
Westfield State University 1996 — 1999
Bachelors, Movement Science
University of Massachusetts Lowell 1994 — 1997
Central Catholic High School 1990 — 1994
ServiceNow - The Enterprise IT Cloud Company December 2013 - September 2015
Apptio January 2012 - December 2013
Association of Strategic Alliance Professionals - RTP Chapter June 2010 - December 2012
Motorola November 2010 - January 2012
Avaya December 2009 - October 2010
Nortel April 2008 - January 2010
Nortel October 2005 - April 2008
Nortel December 2000 - October 2005
Skills
Strategic Planning, Change Management, Budgeting, ITIL, IT Strategy, IT Service..., Alliances, Strategic Partnerships, Channel Programs, Enterprise Architecture, Mergers, OEM Management, IT Service Management, ITIL Certified, Program Management, MBA, Strategic Consulting, Budgets, Business Alliances, Management, Mergers & Acquisitions, SaaS, Enterprise Software, Cloud Computing, Strategy, Go-to-market Strategy, Cross-functional Team..., Business Intelligence, Process Improvement, Business Development, Project Management, Lead Generation, Business Planning, Unified Communications, Security, Channel Partners, Demand Generation, Service Delivery
Education
University of Phoenix 2002 — 2004
MBA, Masters of Business Administration
Virginia Military Institute 1995 — 1999
BA, Economics and Business
ServiceNow - The Enterprise IT Cloud Company April 2014 - Present
Cisco June 2012 - April 2014
Cisco June 2010 - 2012
Oracle January 2010 - June 2010
Sun Microsystems November 2007 - January 2010
Sun Microsystems June 2005 - October 2007
Sun Microsystems January 2000 - June 2005
Quark Inc January 1999 - January 2000
Skills
Product Management, SaaS, Enterprise Software, Cloud Computing, Go-to-market Strategy, Strategy, Management, Integration, Virtual Teams, Online Support, Strategic Partnerships, Managed Services, Scrum, Leadership, Cisco Technologies, Sales Enablement, Social Networking, Social Media Marketing, Mobile Applications, Business Intelligence, User Experience, Business Alliances, Partner Management, Professional Services, Big Data, Social Enterprise, Executive Management, Product Strategies, Platform Strategy, Social Collaboration, Open API, API Strategy, Mobile Strategy, Mobile Platforms, Customer Advocacy, Customer Satisfaction, Community Engagement, Customer Engagement
Education
University of Colorado 2000 — 2002
Master of Science, Information Systems; Management Information Systems and Business Intelligence
University of Madras 1995 — 1997
MBA, Financial Management
ServiceNow - The Enterprise IT Cloud Company January 2014 - Present
FICO June 2013 - January 2014
FICO December 2011 - June 2013
FICO January 2009 - December 2011
Fair Isaac January 2008 - January 2009
Fair Isaac January 2006 - December 2007
Agiliti 2001 - 2006
Vericenter/Agiliti 2001 - 2005
Hargrove & Associates, Inc. (HAI) 2001 - 2004
University of Minnesota 1997 - 2001
Skills
ServiceNow, IT Service Management, Incident Management, Enterprise Architecture, ITIL, Configuration Management, Pre-sales, Technical Sales..., Solution Selling, System Deployment, Disaster Recovery, Cloud Computing, Unix, Change Management, Problem Management, Data Center, IT Management, VMware, IT Strategy, Servers, IT Operations, System Administration, SDLC, SharePoint, Integration, Virtualization, Solution Architecture, Active Directory, Windows Server, Requirements Analysis, Vendor Management, Solaris, IIS, SAN, Security, Visio, VMware ESX, Technical Presentations, Cisco Technologies, Server Architecture
Education
University of Minnesota-Twin Cities 1997 — 2011
Managment of Information Systems, Information Technology
ServiceNow - The Enterprise IT Cloud Company April 2013 - Present
ServiceNow Inc. January 2011 - April 2013
International Rescue Committee August 2009 - January 2011
Fairfield Greenwich Group October 2007 - December 2008
Eze Castle Integration September 2002 - October 2007
Taylor Hodson July 2002 - September 2002
Wake Forest University School of Medicine May 2001 - June 2002
Skills
Customer Service, Microsoft Office, ITIL, Customer Relations, Account Management, SaaS, Problem Solving, Active Directory, Disaster Recovery, Cloud Computing, IT Service Management, Data Center, Software Documentation, Management, Project Management, Enterprise Software, Technical Support, IT Strategy, CRM, Professional Services, Business Analysis, Service-Now, Process Improvement, Strategy, Vendor Management, IT Management, Service Desk, IT Operations, Integration, Training, PaaS, Service Management, Service Delivery, Craft Beer
Education
University of North Carolina at Greensboro 1998 — 2002
Bachelor of Science
ServiceNow - The Enterprise IT Cloud Company July 2012 - Present
Irdeto October 2004 - July 2012
EWI Prepaid March 2002 - September 2004
Wireless Knoweledge January 2001 - February 2002
Media DNA 1999 - 2001
First Virtual 1996 - 1999
Skills
Coaching, IT Strategy, C#, Configuration Management, Perl, Product Lifecycle..., Selenium, Enterprise Software, Wireless, RUP, Scrum, Agile Methodologies, Quality Assurance, Requirements Analysis
Education
University of San Diego 1992 — 1995
BA, Political Science
ServiceNow – The Enterprise Cloud Company February 2015 - Present
ServiceNow - The Enterprise IT Cloud Company December 2013 - January 2015
University of California San Diego Medical Center July 2012 - November 2013
Robbclan Productions January 2011 - August 2012
University of Utah September 2006 - June 2012
eBay February 2003 - September 2006
Affiliate Internet, Inc. January 2002 - February 2003
Salt Lake Community College April 1999 - January 2002
Skills
Mac OS X, Linux, Instructional Design, System Administration, E-Learning, Agile Project Management, Business Analysis, Six Sigma, PRINCE2, Course Development, Needs Analysis, Service NOW, Mac, Teaching, Windows, Analysis, Software Training, Microsoft Office, Writing, Social Media, Curriculum Design, Troubleshooting, SEO, Word, Technical Training, Excel, Customer Relations, HTML, Web Development, Web Design, Adobe Creative Suite, Public Speaking, Dreamweaver, Research, PowerPoint, Curriculum Development, Customer Service, Social Media Marketing, Documentation, Adult Education, Final Cut Pro X, Adobe Captivate 5, Learning Management..., Canvas, Dokeos, WebCT, Blackboard, Networking, OS X, Instructional Technology
Education
University of Phoenix 2003 — 2005
MAED, Distance Learning and Adult Education
University of Utah 1998 — 2002
BA, History, Classics
ServiceNow - The Enterprise IT Cloud Company March 2013 - Present
Software AG February 2008 - March 2013
Norkom Technologies August 2005 - February 2008
BMC Software January 1997 - August 2005
Syntax, Inc. March 1995 - January 1997
Insightful Corporation (Statistical Sciences) October 1991 - March 1995
Skills
IT Service Management, Performance Management, Governance, SOA, Six Sigma, Business Process..., Master Data Management, ITIL, Enterprise Architecture, EAI
Education
University of Idaho 1982 — 1987
Bachelor of Science in Business Administration, Finance
ServiceNow January 2014 - Present
ServiceNow - The Enterprise IT Cloud Company May 2013 - January 2014
ServiceNow September 2010 - May 2013
Walt Disney Internet Group 2005 - 2007
Skills
Cloud Computing, Data Center, Load Balancing, Linux, Virtualization, F5 BigIP, VMware, High Availability, MySQL, DNS, Bash, VMware ESX, DHCP, Security, Windows Server, Active Directory, Server Architecture, Operating Systems, Red Hat Linux, Servers, Scripting, Apache, Enterprise Architecture, ITIL, Storage Area Networks, Storage, TCP/IP, Solaris, Disaster Recovery, IIS, Architecture, Shell Scripting, Firewalls, Nagios, Perl, System Architecture, Cisco Technologies, IT Operations, Puppet, System Deployment, Integration, Network Architecture, Unix, Network Security, SAN, IT Service Management
Education
University of Minnesota-Twin Cities 1997 — 2002
Bachelor of Science (BS), Information Networking
ServiceNow - The Enterprise IT Cloud Company June 2014 - Present
PRO Unlimited November 2012 - May 2014
Compuware Corporation March 2008 - October 2012
Compuware Corporation December 2007 - March 2008
CREST Services/CTI Productions, Inc December 2002 - December 2007
CTI Productions December 2002 - November 2007
CINTX April 2002 - December 2002
CenturyTel Inc December 2000 - November 2001
CenturyTel December 2000 - October 2001
Skills
Windows Server, VMware, Servers, Microsoft SQL Server, Application Performance..., Integration, TCP/IP, Linux, JavaScript, Enterprise Software, Networking, Troubleshooting, SQL, Technical Support, Cloud Computing, PHP, Compuware Vantage, IT Service Management, Windows, Video Editing, SOA, Windows XP Pro, Post-Sales, RUM, Dynatrace, LoadRunner, Gomez, Splunk, Shell Scripting, Root Cause Problem..., Consulting, CSS, Jelly, Python, ServiceNow, Glade, Java, Help Desk Support, Virtualization
Education
University of Louisiana at Monroe 1997 — 2001
Aviation, Computer Science
University of Louisiana at Monroe 1997 — 2001
Aviation and Computer Science
Slidell High 1995 — 1997
ServiceNow - The Enterprise IT Cloud Company October 2014 - Present
Microsoft July 2011 - September 2014
MacPractice Inc. January 2009 - July 2011
Skills
Software Engineering, Distributed Systems, C++, C#, Software Development, C, Python, Agile Methodologies, XML, SQL, Linux, JavaScript, Algorithms, MySQL, Eclipse, Subversion, Cloud Computing, Databases, Objective-C, iOS, Hyper-V, High Performance..., java
Education
University of Nebraska-Lincoln 2006 — 2008
Master's degree, Computer Science
ServiceNow - The Enterprise IT Cloud Company June 2014 - Present
Baker Tilly Virchow Krause, LLP May 2011 - March 2014
Alfred Benesch & Co. May 2008 - May 2011
Cherry Hill Co.LLC January 2001 - May 2008
IQ4Hire September 1999 - December 2000
Accenture January 1984 - September 1999
Skills
Human Resources, Employee Relations, Personnel Management, Recruiting, Onboarding, Talent Management, Employee Engagement, Interviews, Workforce Planning, Consulting, Performance Management, Training, Management, Talent Acquisition, Benefits Administration, New Hire Orientations, HR Policies, Interviewing, Resource Management
Education
University of Nebraska-Lincoln
BS
ServiceNow - The Enterprise IT Cloud Company March 2014 - Present
General Electric Co 2013 - February 2014
General Electric Co 2010 - 2013
GE - Aviation 2006 - 2010
Education
University of Missouri-Saint Louis
Bachelor of Science (BS), Business Administration and Management Information Systems
ServiceNow - The Enterprise IT Cloud Company September 2014 - Present
ServiceNow 2014 - 2015
ServiceNow 2014 - 2015
CA Technologies August 2013 - September 2014
NetApp January 1999 - June 2013
Nortel Networks January 1997 - January 1999
Digital Equipment Corporation 1995 - 1997
Anixter 1990 - 1995
Skills
Solution Selling, Enterprise Storage, Business Alliances, Storage, Salesforce.com, Managed Services, Storage Virtualization, NetApp, VMware, Team Leadership, Professional Services, Virtualization, Go-to-market Strategy, Data Center, Vendor Management, Strategic Partnerships, Sales Enablement, Storage Area Networks, SaaS
Education
University of Guelph 1983 — 1987
BSc, Physical Sciences
ServiceNow - The Enterprise IT Cloud Company September 2013 - Present
IBM December 2010 - September 2013
IBM October 2005 - November 2010
Square D Company Nashville, TN May 1984 - October 2005
Skills
ITCAM, Manufacturing Processes, .NET, SaaS, Project Management, Process Improvement, SOA, SQL, Cloud Computing, ERP, Enterprise Architecture, IBM Tivoli, Operating Systems, Software Development, Systems Management, Business Intelligence, Servers, Enterprise Software, IT Service Management, IT Strategy, Solution Architecture, Web Services, ITIL
Education
Vanderbilt University 1996 — 1999
ME, Management of Technology
University of Northern Iowa 1980 — 1984
BA, Computers and Business
ServiceNow - The Enterprise IT Cloud Company March 2014 - Present
VCE February 2011 - February 2014
VMware April 2010 - February 2011
EMC March 2005 - April 2010
Skills
Storage, Data Center, VDI, Cloud Computing, Virtualization, VMware, IT Service Management, VMware Infrastructure, VMware ESX, ITIL Certified, Enterprise Software, vSphere, Storage Area Networks, SAN, SaaS, ITIL, Professional Services, Pre-sales, IT Management, Disaster Recovery
Education
University of Maryland Baltimore County
ServiceNow – The Enterprise Cloud Company October 2014 - Present
ServiceNow - The Enterprise IT Cloud Company March 2014 - September 2014
EMC February 2013 - February 2014
EMC December 2011 - February 2013
EMC Corporation February 2011 - December 2011
EMC January 2010 - February 2011
Northwinds Abatement, Inc 2005 - April 2009
Skills
Information Security, Cloud Computing, Storage, Backup & Recovery..., Virtualization, Solution Selling, Disaster Recovery, SaaS, Deduplication, Salesforce.com, Enterprise Software, Channel Partners, New Business Development, Team Leadership, Long-term Customer..., Account Management, Sales Operations, Strategic Partnerships, Cold Calling, Sales, Storage Area Networks, Sales Process, Business Intelligence, Professional Services, Direct Sales, Lead Generation, Software Industry, Managed Services, Partner Management, Business Alliances, Demand Generation, Sales Enablement, Go-to-market Strategy
Education
University of Houston, C.T. Bauer College of Business 2005 — 2009
BBA, Major: Finance Minor: Sales
ServiceNow - The Enterprise IT Cloud Company April 2014 - Present
Websense April 2012 - March 2014
Websense September 2010 - May 2012
American Specialty Health March 2008 - March 2010
Access Nurses February 2007 - March 2008
Express Employment Professionals September 2005 - February 2007
Skills
Account Management, Sales Process, Event Planning, Microsoft Office, Microsoft Office 2003..., Microsoft Office 2007..., Microsoft 7 Expert, Webinar Management, Reporting & Analysis, Proofreading, Outstanding Customer..., Administrative Support, CRM, Sales, Customer Service, Demand Generation, Training, Salesforce.com, Administrative..., Cloud Computing, Management, Security, SaaS, Solution Selling, Channel Partners
Education
University of San Diego 2003 — 2007
Liberal Arts, English
ServiceNow - The Enterprise IT Cloud Company March 2014 - Present
Kforce Inc. February 2012 - March 2014
Cateraid LLC June 2009 - January 2011
Skills
Social Networking, Cold Calling, Sales, Staffing Services, Customer Service, Microsoft Excel, Team Leadership, Recruiting, Outlook, Retail, Sourcing, Hiring
Education
University of South Florida - College of Business Administration 2009 — 2011
Bachelor of Science, Marketing
University of Central Florida - College of Business Administration 2007 — 2009
Marketing, Entrepreneurship
ServiceNow - The Enterprise IT Cloud Company September 2013 - Present
Amazon (Kiva Systems) May 2012 - September 2013
The MathWorks January 2012 - May 2012
SLAC National Accelerator Laboratory June 2011 - August 2011
Kaizen Engineering Systems Pvt Ltd July 2009 - May 2010
Skills
C, C++, Java, JavaScript, Matlab, HTML, CSS, Perl, PHP, AJAX, Dojo, JSTL, Spring, Selenium, DOM, JUnit, NetBeans, Eclipse, Oracle SQL, MySQL, SQL Server, Operating Systems, Subversion, Testing, JSP, Servlets, Tomcat
Education
University of Southern California 2010 — 2012
M.S, Computer Science
K.J.Somaiya College of Engineering 2006 — 2010
Bachelors, Computer Engineering
ServiceNow - The Enterprise IT Cloud Company September 2014 - Present
ID Analytics December 2012 - August 2014
CashCall, Inc. June 2011 - December 2012
Intuit August 2006 - May 2010
Skills
Quality Assurance, Software Quality..., Testing, Test Automation, Agile Methodologies, Unix, Test Planning, Scrum, Java, CSM, SQL, Perl
Education
University of California, San Diego
Bachelor's Degree, Mathematics and Computer Science
ServiceNow - The Enterprise IT Cloud Company January 2015 - Present
QAD June 2009 - January 2015
QAD October 2001 - May 2009
Core Providers June 2001 - September 2001
Apar Infotech July 1999 - March 2001
STCS June 1997 - July 1999
TMT September 1996 - April 1997
Rohini & Co August 1995 - July 1996
Skills
Cloud Computing, SaaS, AMS, Software Management, Business Process..., Global Team Management, Outsourcing Management, Situational Leadership, Change Management, SDLC, Dynamic Leadership, Technical Installation, Database Administration, Customization..., Customization Support..., Business Development, Services Pricing, Enterprise Software, Strategy, Program Management, Architectures, Business Process..., Integration, Project Management, Leadership, Oracle, Consulting, Training, Vendor Management, Service Delivery, Process Improvement, Software Development, Requirements Analysis, Software Documentation, SQL, Cross-functional Team..., PMP, Release Management, Management, Software Project...
Education
University of Phoenix 2003 — 2005
Masters in Business Administration, Technology Management
R.V. College of Engineering 1991 — 1995
Bachelors in Engineering, Electrical Engineering
ServiceNow - The Enterprise IT Cloud Company June 2014 - Present
Crescendo Bioscience June 2013 - September 2013
Education
University of California, San Diego 2012 — 2016