SITA Company
Industry: Information technology company
DescriptionSITA is a multinational information technology company providing IT and telecommunication services to the air transport industry. The company provides its services to around 400 members and 2,800 customers worldwide which it claims is about 90% of the world's airline business. Revenue: 1.63 billion USD Number of employees: 4,700 CEO: Barbara Dalibard (1 Jul 2016–) Headquarters: Geneva, Switzerland Founded: 1949 Subsidiaries: CHAMP Cargosystems S.A.,
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SITA Employees
SITA December 2014 - Present
SITA May 2009 - December 2014
SITA May 2008 - May 2009
SITA April 2006 - May 2008
SITA March 2003 - April 2006
SITA June 2001 - January 2003
Marche International 1997 - 2001
Skills
ISO 20000, Process Improvement, Team Leadership, ITIL, IT Service Management, Instructor-led Training, IT Operations, Service Desk, Incident Management, Business Analysis, Service Improvement, Training Delivery, Training Skills, Coaching, Service Management, Compliance Assessment, Quality Auditing, Quality Control, Auditing Standards, Auditing, Internal Audit, Process Control, Quality Management, Process Assessment, Communities Of Practice, Social Learning, Gap Analysis, Training, Knowledge Management, IT Management, Outsourcing, Management, Service Delivery, Six Sigma, Environmental Compliance, Business Process, Change Management
Education
Université de Montréal 2000 — 2002
BAC, Criminology
Maria Montessori 1985 — 1995
Bachelor of Science (B.S.), High School/Secondary Diplomas and Certificates
SITA April 2008 - Present
Sabre Airline Solutions 2004 - 2004
US Airways May 1983 - May 2003
Skills
Management, Revenue Analysis, Coaching, Project Management, Airlines, Forecasting, Training, Strategic Planning, Business Analysis, Competitive Analysis, Team Building, Software Project..., Requirements Analysis, Negotiation, Contract Negotiation, Marketing Strategy
Education
Tulane University 1970 — 1974
Bachelor's degree, History
InterContinental Hotels Group January 2012 - Present
SITA 2009 - 2012
AT&T 2003 - 2009
Intel 2000 - 2003
Taos, System Admin Company, Santa Clara, CA 1999 - 2000
IEX 1997 - 1999
Alcatel 1996 - 1997
Motorola 1993 - 1996
MCI 1994 - 1995
IBM 1991 - 1992
Skills
Unix, Solaris, VMware, Data Center, Disaster Recovery, Virtualization, Linux, Software Development, Oracle, Cloud Computing, Cloud Computing IaaS, High Availability..., High Availability..., Enterprise Architecture, Solution Architecture, System Architecture, Cisco Technologies, Network Architecture, Integration, Apache, Red Hat Linux, Operating Systems, DNS, Firewalls, VMware ESX, Cluster, Security, ITIL, Storage Area Networks, Windows Server, System Administration, Storage, Perl, SAN
Education
The University of Texas at Arlington 1990 — 1994
BS, Computer Science Engineering
The University of Texas at Arlington 1990 — 1994
Bachelor of Science at Computer Science Engineering, Computer Science Engineering
Synchrony Financial May 2014 - Present
Accretive Solutions December 2013 - May 2014
SunTrust Bank July 2012 - October 2013
Knightsbridge Enterprises LLC November 2008 - July 2012
SITA 2009 - 2010
AGCO Corporation January 2007 - November 2008
Harbor Resources July 2003 - January 2007
InComm 2005 - 2006
ADP December 1998 - December 2002
S1 Corporation November 1996 - July 1998
Skills
Business Continuity, Project Management, Infrastructure, Leadership, Architecture, Visio, MS Project, Disaster Recovery, Data Center, Vendor Management, Program Management, IT Management, Security, ITIL, Cloud Computing, SDLC, Integration, Enterprise Architecture, IT Service Management, Management, PMO, PMP, Software Development, High Availability, SAN, Information Technology, VMware, Outsourcing, Virtualization, Professional Services, IT Strategy, Consulting, Microsoft Project, Managed Services, Business Analysis, IT Operations, Telecommunications
Education
The University of Salford
BS, Computer Science
Available for New Opportunity April 2015 - Present
Sepura February 2014 - April 2015
TRANSIUM January 2011 - February 2014
BLUE EYE VIDEO SA January 2013 - January 2014
SITA 2011 - 2012
Clever Devices Canada ULC 2011 - 2011
Harris Canada Systems Inc. (Formely Tyco Electronics M/A-COM, Com-Net Ericsson, GE-Ericsson) 2000 - 2010
ClearNet 2000 - 2000
CTM 1992 - 2000
Car Industry 1986 - 1992
Skills
Business Development, Telecommunications, Strategy, Business Strategy, Team Leadership, Entrepreneurship, Wireless, Sales, Business Planning, New Business Development, Project Management, Integration, Sales Management, Solution Selling, Outsourcing, Salesforce.com, Customer Service, Strategic Planning, Account Management, Program Management, Marketing, Public Safety Technology, Transit Operations, Training, Analysis, Marketing Strategy, Consulting, Networking, Proposal Writing, Contract Negotiation, Sales Operations, Security, Strategic Partnerships, Go-to-market Strategy, Product Management, Team Building, Selling Skills, Technical Support, French, English, Translation, Trade Shows, Public Safety, Airports, Transit, Public Transport, Real-Time Passengers..., Channel, RFID, Video Queue Management
Education
Knightsbridge Webinar: LinkedIn Introduction 2012 — 2013
Université du Québec à Montréal 1978 — 1981
M. Sc. (Scholarship only: 30 credits), Environmental Sciences
Université du Québec à Montréal 1975 — 1978
B. Sc., Geography
ASRC Federal January 2015 - Present
CSC - Computer Sciences Corporation July 2014 - January 2015
Metters Industries October 2011 - June 2014
Capstone Corporation August 2011 - October 2011
A.P.E. Consultant April 2009 - August 2011
Extricom, Inc. August 2007 - April 2009
SITA October 2002 - June 2006
SITA August 1999 - September 2002
SITA July 1998 - July 1999
SITA January 1994 - July 1998
Skills
Wireless, WLAN, Integration, Ethernet, Telecommunications, ITIL, Pre-sales, Data Center, Mobile Devices, Wireless Networking, Network Administration, Service Delivery, Networking, Routing, Project Management, Cross-functional Team..., VMware, PMP, Vendor Management, System Deployment, Managed Services, IT Strategy, Business Process, Project Portfolio..., SDLC, Technical Support, Team Leadership, PMO, Switches, Service Management, Enterprise Software, Linux, Cloud Computing, TCP/IP, Requirements Analysis, MPLS, Active Directory, Hardware, Virtualization, Firewalls, Process Improvement, Cisco Technologies, Solution Selling, IT Service Management, VoIP, Windows Server, Network Security, IT Operations, Disaster Recovery, Project Planning
Education
The University of Southern Mississippi
HNTB October 2014 - Present
Parsons Brinckerhoff June 2013 - September 2014
San Diego County Regional Airport Authority July 2008 - June 2013
SITA May 2005 - June 2008
AECOM May 1996 - May 2005
San Francisco International Airport 1987 - 1996
Skills
Aviation, Airports, Construction Management, Airport Management, Contract Management, Program Management, Business Development, Operations Management, Engineering Design, Product Management, Leadership, Engineering, Government, Earned Value Management, Construction, Project Management, Business Strategy, Analysis, Risk Management, Budgets, Management, Negotiation, Strategic Planning, Process Scheduler, Project Estimation, Security, Process Improvement, Contract Negotiation, Road, MS Project, Aircraft, Proposal Writing, Project Planning, Policy, Airlines, Transportation, Military, Facilities Management, Change Management, Infrastructure, CRM, Feasibility Studies, Integration, Business Process..., Team Leadership, CPM Scheduling, Inspection, Cost Control, Commercial Aviation, Cross-functional Team...
Education
University of San Francisco
BS Public Administration
The University of Kansas 1984 — 1986
The Coca-Cola Company May 2015 - Present
Synchrony Financial (Formerly GE Capital) August 2012 - Present
TEKsystems/HEWLETT-PACKARD/CENTERS FOR DISEASE CONTROL AND PREVENTION June 2012 - August 2012
SITA December 2006 - March 2012
TEAM ALLIANCE GROUP, INC June 2005 - June 2006
E-GATEMATRIX, LLC September 2003 - June 2005
Motorola, Inc. / Energy Systems Group June 1998 - September 2003
Skills
Six Sigma, Program Management, Process Improvement, Quality Assurance, CRM, Leadership, Quality Management, Service Delivery, ITIL, Project Management, Analysis, Vendor Management, Business Process..., Training, Governance, Project Portfolio..., Continuous Improvement, Performance Management, Supply Chain, Strategy, Change Management, Cross-functional Team..., Strategic Planning, Performance Tuning, Customer Satisfaction, Business Analysis, Logistics, Team Leadership, Operations Management, Service Management, Business Process, Process Optimization, Project Delivery, Call Centers, Operational Excellence, IT Service Management, Enterprise-wide..., Process Design, Programme Governance, Complaince, Supplier Risk Management, Workflow Management, Six Sigma Green Belt, Drives performance, Grows diverse and high..., Builds customer value, ITIL® - ITIL Foundation..., ISO 9000 Certification, Educational Leadership, STEM
Education
University of Alabama in Huntsville
Masters of Science, Management (Management of Technology)
University of Alabama in Huntsville
Bachelor of Science, Communication Arts/Business Management
Hewlett-Packard November 2011 - Present
SITA August 2009 - November 2011
Fruit of the Loom January 2008 - August 2009
TISC Group Taiwan October 1998 - June 2007
FARGLORY GROUP March 1996 - May 1998
FORESMAN FORMICA & PLYWOOD CO., LTD. October 1986 - May 1994
Skills
Microsoft Office, Lotus Notes, P2P, Global Sourcing, Travel Management, Public Relations, Customer Service, Office Management, Liaison, government liaisoning, Meeting Planning, Travel Planning, Event Management, Event Planning, Interior Design, Marketing Communications, Office Administration, International Sales, Trade Shows, Purchasing, Purchase Orders, Sales, Sales Management, Staff Management, Staff Supervision, Manufacturing..., Database Administration, Outlook, Budgets, PeopleSoft, Vendor Management, Process Improvement, Business Analysis
Education
Universidad San Francisco de Quito 1989 — 1993
Bachelor of Science (BS)
Jeppesen June 2013 - Present
SITA May 2012 - June 2013
Jeppesen November 2006 - April 2013
Inkript Holding sal June 2004 - July 2006
GET group April 2003 - May 2004
Northwest Airlines May 1999 - February 2003
Kronos January 1996 - January 2000
Skills
Integration, Java, Linux, Oracle, Process Improvement, Program Management, Python, Requirements Analysis, SQL, Software Development, Software Engineering, Software Project..., Team Leadership, Unix, Change Management, Business Analysis, Agile Methodologies, Airlines
Education
Université de Montréal - Ecole polytechnique de Montréal 1994 — 1996
MS, Operation Research
Université de Montréal - Ecole polytechnique de Montréal 1990 — 1993
B.Eng, Computer
Banque Nationale July 2015 - Present
Banque Nationale April 2015 - July 2015
Nexio November 2012 - April 2015
Groupe TVA Inc October 2011 - September 2012
SITA May 2009 - October 2011
Cofomo February 2006 - January 2009
Société Conseil Groupe LGS 2003 - 2006
Videotron 1999 - 2003
Skills
Business Intelligence, Analytique, Result Oriented, Data, Data Warehousing, Data Analysis, Organisational..., Management, Project Planning, ETL, Data Mining, Data Models, Problem Solving, SQL, Data Modeling, Leading Development..., Visionary, E-commerce, Analyste commercial, Intégration, Logiciel d'entreprise, Change Management, Technologies de..., Gestion de projet, Informatique..., Integration, Data Warehouse, Modélisation des données
Education
2000 — 2003
BScA, Informatique de Gestion
Amadeus Airport IT January 2015 - Present
UPS Supply Chain Solutions June 2012 - January 2015
Mercedes Benz of Buckhead September 2011 - May 2012
Free Flite April 2011 - August 2011
Sensis Corporation December 2009 - March 2011
EDS Group January 1989 - December 2009
SITA January 1999 - December 2004
SITA January 1999 - December 2004
Skills
Program Management, Team Building, Business Development, New Business Development, Account Management, Strategy, Management, Change Management, Business Planning, Business Strategy, Solution Selling, Project Management, CRM, Leadership, Sales Management, Training, Sales Operations, Negotiation, Direct Sales, P&L Management, Product Development, Budgets, Sales, Cross-functional Team..., Consulting, Analysis, Executive Management, Contract Negotiation, Strategic Partnerships, Operations Management, Outsourcing, Product Management, Start-ups, Sales Process, Networking, Team Leadership, Data Center
Education
Texas Christian University
Bachelor of Arts, History/Business
SITA September 2015 - Present
SITA June 2014 - September 2015
Orange Business Services March 2014 - June 2014
Orange Business Services December 2011 - March 2014
Orange Business Services August 2008 - December 2011
Equant (Orange Business Services) August 2005 - August 2008
Embratel February 2005 - August 2005
Relacional Consultoria Ltda. June 2002 - February 2005
Xerox do Brasil Ltda. September 2000 - June 2002
Skills
Cisco Technologies, MPLS, CCNP, BGP, OSPF, Routing, IP, Telecommunications, VPN, Switches, Network Design, QoS, WAN, EIGRP, VoIP
Education
University of Geneva 2015 — 2015
Module 5 - Airport Business Management
Université François Rabelais de Tours 2011 — 2013
MSc, Services Marketing
Universidade do Estado do Rio de Janeiro 2011 — 2012
MBA, Business Management
Universidade do Estado do Rio de Janeiro 1997 — 2002
Enginner, Telecommunications
Cardlytics, Inc. April 2012 - Present
USMotivation December 2006 - April 2012
SITA December 2005 - June 2006
Worldspan 1998 - 2004
Airlines Reporting Corporation 1997 - 1998
Galileo International 1994 - 1998
Apollo 1989 - 1997
Apollo Travel Services 1988 - 1997
Skills
Recognition Programs, Incentive Programs, Customer Relations, Incentives, Loyalty Programs, Account Management, Customer Service, Employee Engagement, Salesforce.com
Education
Troy University 1980 — 1983
Western Union Financial Services July 2007 - Present
SITA December 2003 - July 2007
Sun Microsystems January 1996 - November 2003
Serono November 1992 - December 1995
Digital Equipment Corpration November 1978 - October 1992
Skills
Employee Relations, Compensation, Benefits, Total Rewards, Coaching Leaders, Leading People, Leading Groups, Implementing Training..., Performance Management, Management, Leadership, Team Management, Employee Benefits, Succession Planning, Organizational..., Deferred Compensation, Team Building, Vendor Management, Personnel Management, Organizational Design, Training, Business Coaching, Talent Management, HR Consulting, Change Management, Talent Acquisition, Organizational..., Human Resources, HRIS, Workforce Planning, Employee Engagement, Process Improvement, Strategy, Recruiting, HR Transformation
Education
Coach Inc 2007 — 2007
Professional Coach, Coaching
Université Jean Moulin (Lyon III) 1990 — 1993
SITA May 2015 - Present
SignUp4 January 2014 - May 2015
SignUp4 February 2013 - December 2013
Transmetropolitan August 2012 - December 2012
The Network, Inc. May 2012 - August 2012
Shokitini Sushi Bar, Grill, and Lounge October 2011 - May 2012
Total Event Solutions, Inc. August 2011 - November 2011
Cosmopolitan New York Bar March 2011 - July 2011
Briarmoor Manor Pool May 2010 - August 2010
Papa John's Pizza August 2009 - March 2010
Skills
Social Media, Leadership, Time Management, Marketing, Customer Service, CRM, Sales, Access, SaaS, Lead Generation, Cold Calling, Management, Event Management, Microsoft Office, Business Development, Social Media Marketing, Microsoft Excel, Budgets, Event Planning, Salesforce.com
Education
University of Georgia - Terry College of Business 2009 — 2012
Bachelor of Business Administration, Marketing and Distribution, Magna Cum Laude
University of Georgia - Terry College of Business 2008 — 2012
Bachelor of Business Administration, International Business, Magna Cum Laude
The University of Georgia 2008 — 2012
Minor, French Language and Literature
SureID, Inc. (formerly named Eid Passport) 2012 - Present
Old Orchard Foods LLC - Miss Jenny's Pickles 2011 - Present
Global Travel Identity Solutions LLC 2011 - Present
NCAA Basketball 1992 - Present
FLO Corporation - iQueue Registered Traveler January 2006 - December 2010
Clear - Registered Traveler December 2005 - January 2007
SITA December 2004 - November 2005
BCD Travel 2003 - 2004
American Express 1997 - 2003
US Airways 1989 - 1996
Education
Polytechnic Institute of NY
EE
The Polytechnic Institute of New York University
EE
Autodesk November 2012 - Present
Avid Technology May 1999 - November 2012
MEI 1997 - 1999
SITA 1995 - 1997
Industry Canada 1989 - 1995
Skills
Certified Scrum Master..., C++, Windows, Agile, Agile Project Management, Video Editing, MXF, AAF, Team Leadership, Team Management, Software Project..., Software Development, Software Engineering, Data Management, Quality Management, Java, Object Oriented Design, Multithreading, Software Design, Scrum, Agile Methodologies
Education
Université de Montréal 1991 — 1994
Baccalauréat es Sciences
Université de Sherbrooke 1987 — 1990
Baccalauréat es Arts
Landis+Gyr July 2015 - Present
SITA July 2013 - July 2015
Aptean May 2011 - May 2013
Thomson Reuters April 2008 - March 2011
Thomson Financial August 2006 - March 2008
Lucent Technologies June 2005 - August 2006
NextiraOne Federal September 2003 - June 2005
Skills
Software Licensing, Corporate Law, Privacy Law, Contract Negotiation, Intellectual Property, Mergers & Acquisitions, Negotiation, Strategy, Contract Management, Licensing, Sales Operations, Due Diligence, SaaS, Legal Writing, Outsourcing, Joint Ventures, E-commerce, Process Improvement
Education
Touro College Jacob D. Fuchsberg Law Center
Juris Doctor; J. D
Oswego State University
Bachelor of Arts B. A, Public Justice and Forensic Science
SITA 1999 - Present
SITA 1998 - 1999
SITA 1993 - 1997
CAE Electronic Ltd May 1989 - September 1992
Spar Aerospace May 1988 - September 1988
Skills
Airlines, Program Management, PMP, Integration, Telecommunications, Aerospace, Requirements Analysis, Agile Methodologies, Software Project..., Project Management, Software Development, System Architecture, Project Portfolio..., Aircraft, CMMI, Technology Management, Enterprise Architecture, ITIL, PMO, IT Service Management
Education
Université du Québec 1995 — 1997
Master, Project Management
Université de Montréal - Ecole polytechnique de Montréal 1985 — 1989
Bachelors, Electrical & Aerospace Engineering
Cegep Chicoutimi 1983 — 1984
Technique de pilotage d'aéronefs
College Charles-LeMoyne 1979 — 1983
DES
SITA December 2010 - Present
Synergie-Contact inc. May 2007 - Present
SITA 2011 - 2011
Synergie-Contact inc. 2006 - May 2007
Euro-Canada IC Properties inc. August 2005 - June 2006
RE-MAX January 2004 - June 2005
Sun Life Financial January 2003 - December 2003
Sun Life Financial November 1999 - December 2002
Force canadienn January 1999 - December 2000
Défense nationale January 1999 - December 2000
Skills
Management, Call Center, French, IT Service Management, Team Management, ITIL, Windows 7, Team Leadership, Active Directory, Windows, Coaching, Service Delivery, Leadership, Windows Server, Lotus Notes, Telecommunications, Call Centers, Servers, Analysis, IT Management, Security, IT Operations, System Administration, Troubleshooting, XP, Technical Support, Incident Management
Education
Université de Montréal 1997 — 2007
BAC, Science
Université de Montréal
Certificat, Industial Relations
SITA September 2008 - February 2013
CIBC 2006 - 2008
GTAA 2002 - 2006
Liberty International Underwriters 1996 - 2003
College Pro 1990 - 1994
Skills
ITIL, IT Service Management, Service Delivery, IT Operations, Operations Management, Service Management, IT Strategy, System Deployment, Sla, Incident Management, Project Management, Vendor Management, Management, Data Center, Integration, Process Improvement, IT Management, Team Management, Virtualization, Outsourcing, Change Management, Program Management, Enterprise Software, Project Planning, Project Portfolio..., Infrastructure, Servers, Information Technology, Leadership
Education
Trent University 1988 — 1992
HBAS, Business, Computer Science, Marketing
Manheim February 2012 - Present
PM Technologies March 2010 - Present
SITA March 2010 - February 2012
PM Technologies March 2010 - December 2011
General Electric February 2008 - February 2009
General Electric October 2006 - February 2008
General Electric June 2005 - October 2006
General Electric November 2003 - June 2005
General Electric July 2000 - November 2003
General Electric May 1997 - July 2000
Skills
Program Management, Integration, Cross-functional Team..., Business Analysis, Process Improvement, Project Management, Six Sigma, Management, Leadership, PMO, Software Development, Business Process..., Project Planning, Project Portfolio..., Requirements Analysis, SDLC, Software Project..., Enterprise Software, Security
Education
Keller Graduate School of Management, DeVry University 1996 — 1998
Master of Project Management, Project Management, Information Technology
The University of Akron 1986 — 1991
BS Mathematics, Mathematics, Secondary Education
InComm August 2014 - Present
Shenkle IT Solutions 1995 - Present
Town of Tyrone Georgia December 2006 - Present
McAfee January 2004 - August 2014
SafeRxNet March 2009 - September 2013
Accelerated Design January 2002 - June 2013
DeKalb Technical College July 2002 - December 2005
SITA January 1999 - January 2001
SITA January 1995 - January 1999
SITA January 1984 - January 1995
Skills
Network Security, Security, TCP/IP, Programming, Routers, Firewalls, Network Administration, Technical Writing, Process Improvement, Windows, Customer Relations, Problem Solving, Team Building, HTML, Account Management, Servers, Analysis, VoIP, Administration, Microsoft Office, XML, Linux, Unix, Cisco, Disaster Recovery, Operating Systems, Solaris, Vendor Management, MySQL, SQL, Excel, Telecommunications, Troubleshooting, Documentation, Virtualization, Customer Service, Switches, Strategic Planning, Data Center, Team Leadership, Databases, XP, Access, A+ Certified, ITIL, Antivirus, CISSP, Wireless, LAN/WAN, SLA
Education
The University of South Dakota 1973 — 1978
Bachelor of Science (BS)
Ville de Saint-Jérôme May 2015 - Present
JBA Services Conseils Inc. October 2011 - Present
Bell Solutions Techniques September 2006 - October 2011
Hydro Québec 2004 - September 2006
The Hockey Company, CCM 2002 - 2004
Emerson Canada 2000 - 2002
Harris 1995 - 2000
Brother International Corporation 1995 - 1995
SITA 1990 - 1995
Skills
CRHA, Strategy, Program Management, DES, Change Management, Talent Management, Performance Management, Employee Relations, Team Leadership, Organizational..., Employee Engagement, Team Management, Project Management, Team Building, French, Talent Acquisition, HR Policies, Deferred Compensation, Personnel Management, Management Consulting, Recruiting, Human Resources, Coaching, Management, Strategic Planning, Leadership, Succession Planning, Consulting, HR Consulting, HRIS, Coaching de dirigeants, Rémunération, Restructuration
Education
Collège des Administrateurs de sociétés, Université Laval 2011 — 2011
Certification, Administrateur de Société, Certificat
Université de Montréal / University of Montreal 1982 — 1984
Certificat, Santé et Sécurité
Université de Montréal / University of Montreal 1979 — 1982
B s Sc., Relations Industrielles
Bell April 2015 - Present
CGI August 2013 - April 2015
Biond Consulting February 2013 - June 2013
Desjardins Card Services January 2012 - February 2013
Videotron August 2009 - January 2012
Informatica Canada November 2008 - July 2009
Yellow Pages Group / Groupe Pages Jaunes – Canada February 2008 - November 2008
National Bank of Canada July 2007 - February 2008
SITA April 2007 - July 2007
Loto Québec September 2006 - April 2007
Skills
Software Development..., Application Frameworks, Data Warehousing, Business Intelligence, ETL, Strategic Planning, Program Management, Change Management, Project Planning, Project Management, Integration, Data Integration, Business Analysis, Data Modeling, Team Management, Data Warehouse..., ERP, Datastage, Dimensional Modeling, PMP, Master Data Management, Oracle, Strategy, Databases, Solution Architecture, Enterprise Architecture, Data Governance, Business Objects, OBIEE, Requirements Analysis, SSIS, OLAP, Dashboard, Business Intelligence..., Data Marts, Data Migration, Cognos, IT Strategy, Business Process, DataStage
Education
Université de Sherbrooke 2008 — 2011
MBA, Executive MBA
Université de Sherbrooke 1995 — 1999
BS, Information Systems
SITA 2015 - 2015
Analogic Canada May 2007 - May 2014
Hydro Québec - TransEnergie September 2004 - May 2007
CGI January 2004 - August 2004
Collectify September 2003 - January 2004
SpeechWorks October 1999 - July 2002
Nortel Networks March 1995 - September 1999
Tektrend International July 1989 - February 1995
Diagnospine Research April 1987 - July 1989
Skills
Software Development, System Analysis, Object Oriented Design, Agile Methodologies, C++, C#, C, Java, Fortran, Python, TCL, Perl, Tcl-Tk, Ruby, tcsh, Unix, Windows, Linux, Mac OS X, Cygwin, CVS, XML, FSM, UML, Sparx Enterprise..., Subversion, Bash, Testing, Databases, Algorithms, Développement de...
Education
Ecole Polytechnique de Montreal
B. Eng., Electrical Engineering – Speciality: Control/Computer
Rockwell Collins Information Management Services June 2012 - Present
SITA 2007 - 2012
SITA 2002 - 2006
SITA 2000 - 2002
Skills
Airlines, Aviation, Contract Negotiation, Airports, International Sales, Pricing, Commercial Aviation, Aircraft, International Business, Pricing Strategy, Sales, Negotiation, Flights, Change Management, Strategy, Team Management, Outsourcing, Customer Satisfaction, Business Strategy, Team Leadership, Sabre, Contract Management, Program Management, Business Planning, Business Development, New Business Development, Process Improvement, Customer Service, Project Planning, Business Analysis, Management, Amadeus, CRM, Key Account Management, Cross-functional Team..., Telecommunications, Operations Management
Education
Università di Bologna 1991 — 1995
SITA May 2015 - Present
Teleperformance October 2014 - April 2015
Cines Unidos April 2013 - July 2014
Cines Unidos October 2009 - March 2013
Grupo Opencrom September 2008 - October 2009
Deloitte October 2007 - September 2008
Skills
Windows Server, Active Directory, Virtualization, DNS, VPN, Firewalls, Data Center, WSUS, Servers, Windows, DHCP, Infrastructure, Networking, Management, Business Continuity, Telecommunications, TMG, System Administration, TCP/IP, Project Planning, IT Management, Microsoft SQL Server, Routers, Project Management, Information Technology, VMware ESX, Server Administration, Microsoft Technologies, Microsoft Server..., Microsoft Virtual Server, Hyper-V, Group Policy, IT Operations, Windows Firewall, Microsoft Server..., Merchant Services, Digital Cinema, Software Deployment, Mac OS, Troubleshooting
Education
Afina Venezuela 2013 — 2013
VMware vSphere: Install, Configure, Manage - V5.1, Virtualization
Instituto Lourtec 2010 — 2011
Career MCITP - ENTERPRISE ADMINISTRATOR, Information Technology
1999 — 2005
Engineer, Electrical
SITA November 2006 - Present
SITA Inc April 2003 - October 2006
Sabre Holdings 1997 - 2000
Galileo 1991 - 1993
Galileo International 1988 - 1993
Saudi Arabian Airlines 1984 - 1988
Aer Lingus 1965 - 1980
Skills
Agile Methodologies, Requirements Analysis, Software Project..., Software Quality...
Education
Trinity College Dublin 1970 — 1974
BSC, Computer Studies
SITA September 2012 - Present
SITA January 2010 - October 2012
SITA November 2007 - January 2010
Dassault Systemes 2004 - 2007
Computer Sciences Corporation 2000 - 2004
Skills
ITIL, Program Management, Outsourcing, Vendor Management, IT Management, PMP, Service Delivery, Change Management, IT Strategy, Project Delivery, Process Improvement, Managed Services, Integration, IT Service Management, Business Analysis, Project Management, Service Management, Team Leadership, Team Management, Resource Management, Data Center, PMO, Incident Management, Project Portfolio..., Troubleshooting, Sla
Education
The Ohio State University 1980 — 1983
Bachelor of Science, Mechanical Engineering
911 Homes November 2009 - Present
Avant-Garde Renovations Ltd. 2006 - September 2010
SITA 2006 - 2006
SITA 2004 - 2006
IBM Global Services 2002 - 2004
Marconi Optical Networks 2000 - 2002
MCM Telecom 1999 - 2000
MCM Telecom 1999 - 1999
NETCOM Telecommunications 1997 - 1999
GCC de Mexico, an IBM Company 1997 - 1997
Skills
Real Estate, Investment Properties, Renovation, Property Management, Telecommunications, Network Design, Infrastructure, Project Management, IT Operations, PMP, IT Management, Data Center, Integration, IP, IT Service Management, ITIL
Education
Universidad Autónoma Metropolitana 1991 — 1996
Electronics Engineering
Desjardins March 2015 - Present
Online Business Systems July 2013 - November 2014
Nexio December 2012 - May 2013
ServiceNow November 2011 - October 2012
Hydro Québec March 2011 - September 2011
TELUS Communications March 2009 - March 2011
Desjardins (FCDQ) July 2008 - September 2008
Argus Group December 2007 - May 2008
SITA December 2006 - October 2007
Intact May 2006 - December 2006
Skills
IT Service Management, Business Process, ITIL, Process Improvement, IT Strategy, Change Management, Service Management, Service Desk, Incident Management, IT Operations, ISO 20000, IT Management, Release Management, Enterprise Architecture, Configuration Management, Information Technology, ServiceNow, Problem Solving, Business Process..., Service Delivery, Governance, IT Governance, Availability Management, Strategic Thinking, Process Engineering, Business Process Design, Professional Services, Business Analysis, Requirements Gathering, Project Management, Requirements Management, Agile & Waterfall..., Gap Analysis, Management
Education
Université de Sherbrooke 1990 — 1993
Bachelor
Cegep André-Laurendeau 1988 — 1990
Orange Business Services May 2009 - Present
Orange Business Services March 2005 - May 2009
Equant June 2001 - March 2005
SITA 1996 - 2001
US Army June 1990 - June 1996
Skills
Vendor Management, Team Building, Business Services, Service Desk, Process Management, Managed Services, Telecommunications, Service Delivery, Service Management, VoIP, WAN, MPLS, ITIL, Computer Network..., Cisco Technologies, Network Design, Data Center, Unified Communications, Sla, IT Service Management, Integration, Pre-sales, Call Centers, Outsourcing, Management, Mobile Devices, Business Process, Networking, Team Management, Professional Services, IP, Cloud Computing, IT Operations, Leadership, IT Management, Network Architecture, PMP, Incident Management, System Deployment, Switches
Education
Texas A&M University 1993 — 1996
SITA January 2015 - Present
SITA May 2012 - December 2014
SITA June 2008 - May 2012
SITA July 2007 - June 2008
Siemens, IT Solutions Services July 2003 - June 2007
Siemens IT Solutions Services July 2000 - 2003
Siemens Canada January 1998 - June 2000
Siemens Automotive September 1993 - December 1997
Skills
Outsourcing, Forecasting, Management, Competitive Analysis, Project Management, Operations Management, Project Planning, Budgets, Analysis, PMP, Governance, Strategic Planning, Team Management, Strategy, CRM, Sales Operations, Program Management, Leadership, Business Intelligence, Business Analysis, Business Transformation, Sales Management, Cross-functional Team..., Strategic Financial..., Team Leadership, Marketing, IT Strategy, Pricing, Change Management, Business Process..., Process Improvement, Telecommunications, Business Strategy, Analytics, Business Development, Finance, Business Process, Business Planning, Continuous Improvement, Project Delivery, Vendor Management, Financial Planning
Education
The College of William and Mary - The Mason School of Business 1992 — 1994
MBA, Business Management
Binaire Plus July 2013 - Present
NetApp September 2011 - June 2013
Bibliothèque et Archives nationales du Québec January 2009 - September 2011
EMC June 2006 - January 2009
Cisco April 2000 - March 2006
BCE Emergis 1994 - 2000
Mpact Immedia 1994 - 2000
SITA August 1992 - April 1994
Digital Equipment Corporation 1991 - 1992
Digital Equipment Corporation 1987 - 1991
Skills
Budgets, Disaster Recovery, ITIL, Cisco Technologies, Human Resources, Leadership, Data Center, VMware, Pre-sales, High Availability, Integration, Storage, Cloud Computing, Virtualization, Enterprise Software, Program Management, Solution Architecture, Telecommunications, PMP, Solution Selling, Storage Area Networks, Process Improvement, Enterprise Architecture, Architecture, IT Strategy, Professional Services, IT Management, Architectures, SAN, Intégration, Stratégie IT, Architecture..., Services professionnels, Logiciel d'entreprise, Virtualisation, Centre de données, Architecture de solution, Télécommunications, Plan de reconstruction, Haute disponibilité, Management IT
Education
Université de Sherbrooke 2012 — 2015
Maîtrise en gestion, Gouvernance, Audit et sécurité informatique
Université du Québec à Montréal 1996 — 2000
Maitrise, Gestion de projet
Université de Montréal 1980 — 1983
Bsc, Informatique
Université de Montréal 1978 — 1981
Bsc, Education Physique
CEGEP Bois de boulogne 1976 — 1978
DEC, Sciences
Collège Jean Eudes 1971 — 1976
Diplôme études secondaires
SITA August 2011 - Present
IBM January 2010 - June 2011
IBM January 2009 - December 2009
IBM January 2008 - December 2008
IBM January 2004 - December 2007
IBM June 2001 - December 2003
IBM June 1996 - March 2001
Skills
PMP, ITIL, IT Management, IT Service Management, IT Strategy, Enterprise Architecture, Program Management, Vendor Management, Project Portfolio..., PMO, IT Service Delivery, Project Management, Project Planning, Data Center, Governance, Microsoft Office, Microsoft Excel, Microsoft Word, Negotiation, Customer Service, Project Delivery, Requirements Gathering, ITIL Certified, PMI
Education
ITIL 2013 — 2013
ITIL® v2011 Foundations Certification
Project Management Institute 2010 — 2010
PMP, Project Management Professional, Certification
West Coast University 1989 — 1991
Master's degree, Management Information Systems, General
Tuskegee University 1981 — 1986
Bachelor's Science degee, Computer Science
Bridgestone September 2014 - Present
Nissan North America April 2013 - September 2014
Nissan North America October 2010 - March 2013
Nissan North America July 2008 - September 2010
Nissan North America December 2006 - June 2008
SITA October 2003 - December 2006
SITA September 1998 - September 2003
Skills
Strategic Planning, Financial Planning, Operations Management, Financial Analysis, Financial Reporting, US GAAP, IT Financial Management, Cost Analysis, Process Improvement, Cost Reduction Analysis, Team Leadership, Cash Flow Management, Asset Management, Capital Budgeting, Cost Savings, Corporate Finance, Business Case, Cost Management, Strategic Financial...
Education
University of Georgia - Terry College of Business 1997 — 1998
MBA, Corporate Finance, MIS
The American University in Cairo 1990 — 1992
MBA
Bridge2 Solutions July 2015 - Present
Cathie L Neel Consulting, LLC June 2004 - Present
Fidelity Information Services June 2010 - July 2015
SITA December 2009 - June 2010
SITA April 2009 - November 2009
Infopoint Solutions, Inc January 2009 - May 2009
Radiant Systems June 2008 - January 2009
AT&T Mobility July 2007 - April 2008
AT&T Mobility June 2005 - June 2007
CenterPost, Inc. March 2005 - May 2005
Skills
SDLC, Program Management, Vendor Management, Process Improvement, Integration, Requirements Analysis, PMO, Software Project..., Project Planning, Business Process..., Product Management, Agile Methodologies, Project Management, CRM, Cross-functional Team..., Data Center, Software Documentation, Business Analysis, Software Quality..., PMO set-up, Strategic Planning, Management, Microsoft Project, Offshoring, Agile Project Management, Business Intelligence, Enterprise Software, MS Project, IT Strategy, Outsourcing, Software Development, Telecommunications
Education
Texas A&M University 1986 — 1988
BBA, Computer Information Systems
Virtual IT Managers, Inc February 2008 - Present
Hewlett-Packard July 1998 - May 2011
SITA 1996 - 1998
Skills
Voice Over IP, Virtual Private Network, Virtualization, Managed Services, Hosted Services, Hosted Microsoft..., Network Administration, Network Security, Data Backup Solutions, Disaster Recovery, Data Center, IT Management, ITIL, IT Service Management, IT Service Delivery, IT Consulting, Cloud Computing, Information Technology, HP, Infrastructure, Microsoft Technologies, Professional Services, VPN, VoIP, Consulting, Vendor Management, Integration, IT Strategy, Management, Telecommunications, IT Outsourcing, Process Improvement, Leadership, Service Delivery, Project Management, Outsourcing, Business Analysis
Education
U.S. Air Force Institute of Technology
Information Technology
University of Maryland College Park
Information Technology
The University of Georgia August 2011 - Present
SITA May 2015 - August 2015
Skills
Finance, Spanish Language, German Language, Computer General, English Language, World History, American History, Social Networking, German, Spanish
Education
The University of Georgia 2011 — 2016
Bachelor’s Degree, Finance, General
The University of Georgia 2011 — 2016
Bachelor’s Degree, Spanish Language and Literature
The University of Georgia 2011 — 2016
Minor, German Language and Literature
McIntosh High School 2007 — 2011
College Prep
Kaba Ilco June 2013 - Present
SITA May 2012 - May 2013
SNC-Lavalin January 2011 - June 2012
Caisse de dépôt et placement du Québec - Otéra Capital September 2010 - December 2010
Nstein Technologies December 2009 - June 2010
Infynia November 2008 - January 2010
Nstein Technologies May 2008 - October 2008
MS Govern 2004 - April 2008
Novexco 2003 - 2004
CDC Systems 1999 - 2001
Skills
TFS, WCF, LINQ, ASP.NET MVC, Entity Framework, Web Services, WPF, SQL Server, C#, NHibernate, VB.NET, XML, WF, ASP.NET AJAX, T-SQL, ASP.NET, IIS, TDD, .NET, Agile, SOA, Scrum, UML, ADO.NET, MVC, Web Applications, Software Development, Silverlight, JavaScript, Software Design, SOAP, Design Patterns, OOP, Architecture, Visual Studio, SQL, XSLT, SSRS, Web Development, Unit Testing, Microsoft SQL Server, Agile Methodologies
Education
UQAM 2010 — 2011
Certificate, Gestion de projet / Project management
Université de Technologie de Compiègne 1992 — 1993
DESS, Computer Science
Université des Sciences et Technologies de Lille (Lille I) 1987 — 1991
Master, Computer Science
Citizenship and Immigration Canada July 2008 - Present
PWGSC January 2008 - June 2008
Foreign Affairs and International Trade Canada November 2007 - December 2007
RBQ - Gouvernement du Quebec June 2007 - November 2007
Citizenship and Immigration Canada January 2006 - June 2007
Hydro Québec May 2002 - December 2005
SITA 2000 - 2001
CGI Group 1999 - 2000
MEI 1997 - 1998
IAAR 1982 - 1994
Skills
Siebel, PL/SQL, Business Analysis, ETL, SQL, Business Intelligence, EAI, Integration, Databases, SQL Server, SOA, Web Services, Siebel EAI, Oracle SQL, Java, Unix, C#, Data Warehousing, Enterprise Architecture, Software Project..., JavaScript, XML, .NET, OBIEE, Visio, Architecture, Informatica, Data Migration, C, UML, Visual Basic, Requirements Analysis, Windows, Change Management, Project Planning, Data Modeling, SDLC, Oracle, Microsoft SQL Server, Solution Architecture
Education
1977 — 1982
Master, Avionics
Thomson Reuters April 2015 - Present
Thomson Reuters November 2014 - Present
Thomson Reuters August 2010 - October 2014
Thomson Rueters June 2008 - August 2010
PA Consulting Group January 2007 - June 2008
Circuit City May 2005 - January 2007
SITA 1998 - 2005
Skills
IT Strategy, Vendor Management, ITIL, Change Management, IT Service Management, SDLC, IT Management, Integration, Project Portfolio..., Business Analysis, Incident Management, PMO, Requirements Analysis, PMP, Program Management, Software Development, Service Delivery, Information Technology, Process Improvement, Strategy, Software Project..., Security, Enterprise Software, IT Operations, Management, Consulting, Infrastructure, Governance, Agile Methodologies, Release Management, Process Engineering, Leadership
Education
Troy University 1999 — 2002
Bachelor of Science (BS), Psychology
CSG / Intec September 2008 - December 2012
Orange Business Services March 2007 - September 2008
Orange Business Services October 2004 - March 2007
Equant May 1997 - October 2004
SITA 1997 - 1998
GES Exposition Services June 1996 - June 1997
University of Georgia August 1992 - June 1996
Skills
PMP, ITIL, Release Management, Six Sigma, SAS70, Telecommunications, PMO, Managed Services, Service Delivery, Vendor Management, Service Management, Program Management, IT Service Management, RFP, Outsourcing, Project Portfolio..., Project Management, Certified Project..., Project Delivery
Education
Green Belt Six Sigma 2006 — 2006
AVETA
ITIL Foundations Certification 2006 — 2006
Global Knowledge
Certified Project Manager - PMI 2000 — 2001
Project Management Professional
The George Washington University 1999 — 2001
Masters, Project Management
The University of Georgia 1992 — 1996
BA, Political Science
SITA May 2008 - Present
Scott O. Handy 1999 - 2012
IBM Internet Security Systems 2006 - 2008
AOL News 2004 - 2006
AOL News 2000 - 2003
Skills
Report Writing, Technical Writing, Feature Writing, Editing, Public Relations, SEO, Web Content Management, Google Analytics, SEM, White Papers, Google Adwords, WebTrends, Copywriting, Social Media, Content Management, Marketing Communications, Social Media Marketing, Press Releases, Blogging, Writing, Online Marketing, Internal Communications, B2B, Email Marketing, CMS, Dreamweaver, Journalism, Research, Web Content, Copy Editing, Corporate Communications, HTML, Photoshop, Digital Marketing, Proofreading, PowerPoint, Newsletters, Digital Media, Facebook, Web Analytics, Social Networking, Strategic Planning, Marketing Strategy, Strategy, Leadership, Management, Content Strategy, Business Development, Marketing, Editorial
Education
University of Colorado Boulder 1995 — 1997
MA English, MA program in English Literature and Writing
University at Buffalo 1985 — 1989
BS, Health Sciences
Springfield High School
Orange Business Services February 2015 - Present
Orange Business Services 2006 - 2014
Equant 2000 - 2005
SITA 1995 - 2000
Sonic Air Couriers 1993 - 1995
Tensar Polytechnologies 1992 - 1993
Houghton Mifflin 1991 - 1992
Eastern Airlines 1976 - 1991
Skills
Budgets, Purchasing, Logistics, Process Improvement, Management, Team Leadership, Customer Satisfaction, Sales, Team Building, System Administration, Customer Service, Project Management, Vendor Management, Software Documentation, Change Management, Human Resources, Training, Employee Relations, Telecommunications, Call Centers, Cross-functional Team..., Program Management, Sales Operations, Team Management, Event Management, Leadership
Education
Thiel College
Servicios Dunkan May 2014 - Present
Suplidores Globales S.A. February 2013 - April 2014
Citibank Guatemala November 2011 - December 2012
Suplidores Globales S.A. November 2010 - October 2011
Tigo Guatemala October 2007 - June 2010
SITA July 1997 - March 2007
SITA 2004 - 2005
Microsoft April 1996 - July 1997
GBM Guatemala July 1994 - March 1996
GBM 1994 - 1996
Skills
Frame Relay, TCP/IP, Networking, Cisco IOS, Microsoft Excel, PowerPoint, Telecommunications, VoIP, IP, Network Design, Cisco Technologies, MPLS, Wireless, Security, CCNA, IT Management, Switches, Routers, Technical Support, Operating Systems, Project Management
Education
Universidad de San Carlos de Guatemala 2009 — 2012
Master, Projects
Universidad de San Carlos de Guatemala 1988 — 1996
Engineer, Electronics
SITA March 2014 - Present
SITA April 2008 - March 2014
SITA April 2006 - March 2008
SITA January 2005 - April 2006
NYS Department of Environmental Conservation January 1990 - March 2005
Skills
PMP, PMO, Program Management, Integration, Project Management, Project Delivery, Project Portfolio..., Requirements Analysis, Change Management, Service Delivery, Project Planning, ITIL, IT Strategy, Outsourcing, IT Service Management
Education
State University of New York at Buffalo 1984 — 1990
BS, Physics
Pandion Investments Ltd January 2015 - Present
MsDevMtl (La communauté des développeurs Microsoft de Montréal) August 2014 - Present
Moer inc. February 2007 - Present
Formula Growth Ltd. August 2000 - Present
SITA May 2013 - December 2014
Communauté .Net Montréal 2008 - July 2014
Stanton Asset Management Inc. March 2013 - May 2013
Runatserver September 2012 - March 2013
RunAtServer April 2012 - August 2012
Innocap Investment Management October 2009 - March 2012
Skills
SQL Server, C#, VB.NET, Visual Basic, Programming, .NET, Databases, SQL, Microsoft Office, Software Development, Visual Studio, Crystal Reports, LINQ, T-SQL, ADO.NET, Silverlight, WinForms, VSS, Application Development, Excel, Telerik, Microsoft SQL Server, Microsoft Technologies, XAML, Windows Azure, Command Prompt
Education
Université du Québec - Télé-université 1993 — 1995
Certificat, Informatique appliquée à l’organisation
CEGEP de Sherbrooke 1987 — 1990
DEC, Technique en informatique
Cisco February 2015 - Present
Cisco Systems November 2011 - February 2013
Cisco Systems February 2013 - February 2015
CLAdirect May 2010 - November 2011
CLAdirect February 2009 - April 2010
DESCA March 2008 - January 2009
GBM de Guatemala, S.A. April 2004 - March 2008
CANELLA February 2003 - March 2004
Maersk Line November 1998 - February 2003
SITA March 1993 - October 1998
Skills
Data Center, Network Design, Brocade, Security, CCIE, Troubleshooting, Juniper, MPLS, Project Management, Pre-sales, Cisco Technologies, Networking, CCNP, Routing, Information Security, IP, Routing Protocols, Switches
Education
ADEN Business School 2007 — 2007
Management Skills Program
Universidad Francisco Marroquín 2003 — 2003
MBA (1 year), Economics, Productivity, Quality Management
Universidad del Valle de Guatemala 1987 — 1992
Electronic Engineering
M*Modal July 2007 - Present
Intellisync / Nokia October 2005 - March 2007
SITA November 2004 - October 2005
Z-Tel Communications April 1998 - September 2004
Synchrologic 1996 - 1998
Microbilt 1995 - 1996
Skills
Quality Assurance, Configuration Management, Defect Tracking, Agile Methodologies, Testing, Test Planning, SDLC, Manual Testing, Management, Test Automation, Quality Center, QTP, Software Development, Unix, Integration, Test Strategy
Education
The University of Georgia
Bachelor of Science (BS), Computer Science
FX Palo Alto Laboratory December 2012 - Present
MindTree Ltd. July 2004 - Present
eBay September 2010 - November 2012
SITA 2008 - September 2010
eBay 2006 - 2007
Skills
Java Enterprise Edition, Servlets, JSP, Spring, SOA, XML, Java, EJB, JDBC, Hibernate, JUnit, Tomcat, Web Services, Oracle, JMS, REST, AJAX, ClearCase, OOAD, Struts, Agile Methodologies, UML, Scrum, PL/SQL, Design Patterns, JBoss Application Server, Eclipse, Weblogic, Maven, Ant, SOAP, Test Driven Development, J2EE Application..., Core Java, JIRA, Subversion, Software Design, Hudson, Spring Framework, Object Oriented Design
Education
Thapar Institute of Engineering and Technology 2001 — 2004
Master of Computer Applications (M.C.A.), Computer Software Engineering
SITA May 2008 - Present
Contractor - Cositel Inc. May 1998 - Present
Videotron January 2006 - May 2008
CGI August 2003 - January 2008
SITA February 2001 - November 2003
Vésper February 2000 - December 2000
Teleglobe May 1999 - February 2000
Bombardier May 1999 - February 2000
Bombardier Aerospace November 1998 - April 1999
UniGlobal June 1998 - November 1998
Skills
Software Development, C++, Java, Perl, TCP/IP, Shell Scripting, Telecommunications, Linux, Integration, Architecture, Architectures, UML, SQL, XML, Enterprise Architecture, SNMP, Agile Methodologies, Socket Programming, Web Development
Education
Université de Montréal - Ecole polytechnique de Montréal 1988 — 1992
Bachelor of Engineering (B.Eng.)
Softchoice July 2015 - Present
Softchoice March 2014 - July 2015
Itergy International Inc. September 2008 - February 2014
IBM February 2008 - August 2008
SITA October 2006 - February 2008
SITA December 2004 - September 2006
Microsoft Corporation 2000 - 2004
INELECTRA August 1997 - August 2000
Procter & Gamble December 1996 - July 1997
Skills
Solution Architecture, ITIL, Virtualization, Enterprise Architecture, System Center 2012..., Pre-Sales Technical..., IT Operations, IT Consulting, Project Management, Project Delivery, Cloud Computing, Consulting, Designs, IT Strategy, System Center, Active Directory, Service Delivery, IT Management, Enterprise Software, PMP, Windows, IT Service Management, Windows Server, Microsoft Technologies, Infrastructure, Servers, Pre-sales, Management, Hyper-V, Integration, System Deployment, Professional Services, System Administration, SCOM, Data Center, SCCM, Microsoft Certified..., Cluster, Networking, Technical Support, Information Technology, Troubleshooting, VMware ESX, Architectures, Security, IIS
Education
Universidad Nueva Esparta 1991 — 1997
Bachelor's degree, Computer Science
Microsoft Learning (MCTS)
SITA March 2014 - April 2014
Accenture March 2013 - February 2014
SunTrust Bank February 2012 - March 2013
Accenture September 2010 - January 2011
Booz Allen Hamilton 2009 - 2010
Cox Communications 2008 - 2009
Kinetic Concepts 2008 - 2009
Kinetic Concepts 2008 - 2009
Verifone 2007 - 2008
Dell 2007 - 2008
Education
The University of Texas at Arlington 1994 — 1996
MS, Computer Science
Visvesvaraya National Institute of Technology
Bachelor of Science (BS), Electrical and Electronics Engineering
Nextel International 2010 - 2011
Clearwire 2009 - 2010
Sprint Nextel 2006 - 2008
Mahindra British Telecom 2004 - 2006
Sprint PCS 1998 - 2003
Sprint, Local May 1997 - 1998
SITA May 1995 - May 1997
Sprint 1989 - 1995
Skills
WiMAX, VoIP, Telecommunications, IP, Wireless, Network Design, BSS, UMTS, 3G, Network Architecture, System Deployment, SS7, Open Source Software, Solution Architecture, 4G, Testing, MPLS, Switches
Education
University of Missouri-Kansas City 1993 — 1995
MSCS, Telecommunications, Networking
The University of Kansas 1982 — 1984
BSME, Engineering
SITA December 2010 - Present
Zanett/DBA Group April 2009 - December 2010
SITA April 2009 - December 2010
Resultz 2007 - 2009
Tactics June 1996 - June 1999
Oracle February 1995 - May 1996
Oracle 1990 - 1995
Skills
PL/SQL, Data Guard, Oracle, Oracle RAC, RMAN, Solaris
Education
The University of Memphis 1981 — 1985
Bachelor of Science, Computer Science
Delta Air Lines November 2010 - Present
Alliance of Computer Professionals November 2010 - Present
Delta Air Lines November 2010 - May 2011
SITA April 2007 - October 2009
SITA April 2007 - October 2009
Worldspan October 1999 - October 2007
Worldspan October 1999 - April 2007
System One/Amadeus May 1995 - October 1999
Amadeus May 1994 - October 1999
Abacus Distribution Services May 1990 - April 1994
Education
The University of Georgia 1976 — 1979
Courses toward a major in Marketing Transportation
The University of Georgia
Marketing Transportation
SITA November 2006 - Present
Actional Corp January 1996 - January 2006
Skills
Software Development
Education
Université de Sherbrooke 1992 — 1995
TuneIn September 2012 - Present
Emory University May 2007 - April 2010
SITA 2010 - 2010
CEDAR Document Technologies November 2006 - June 2007
NASA June 2006 - December 2006
NASA June 2003 - May 2005
Inter.net June 2000 - June 2002
Zebra.Net 1999 - 2002
PSINet January 1999 - June 2000
Skills
VMware ESX, Disaster Recovery, Cisco Technologies, VMware, Linux, Virtualization, Data Center, Active Directory, Cisco Nexus, Unix, VPN, TCP/IP, Troubleshooting, Integration
Education
University of Alabama in Huntsville 2003 — 2005
Bachelor of Science (B.S.), Management Information Systems, General
University of South Alabama 1997 — 1999
Bachelor's, Information Technology
Palmer Pillans Middle School
State of Texas May 2012 - Present
Veolia Transportation December 2002 - May 2012
Texas State Guard 2005 - 2012
DART July 2001 - December 2002
NEC Unified Solutions November 2000 - July 2001
SITA January 1997 - November 2000
M & C Systems May 1996 - December 1997
United Press International September 1986 - May 1996
Skills
Troubleshooting, Security, Satellite Communications, Windows Server, VMware, Cisco IOS, TCP/IP, SATCOM
Education
Texas State Technical College 1983 — 1985
AAS, Electrical, Electronics and Communications Engineering
Texas Tech University
SITA August 2007 - Present
SITA December 2004 - Present
SITA September 2002 - Present
Cingular Wireless June 2004 - December 2004
SITA July 2000 - August 2002
SITA July 1996 - July 2000
Sabre/American Airlines July 1988 - July 1996
Skills
Vendor Management, Managed Services, Service Delivery, Telecommunications, Account Management, Team Leadership, ITIL, Outsourcing, Management, Program Management, Solution Selling, Service Management, Airlines, Forecasting, Cloud Computing, Project Management, CRM, Key Account Management, Team Building, VoIP, New Business Development, Sales Operations, Leadership, Business Analysis, Product Management, Integration, Process Improvement, Change Management, Data Center, IT Service Management, Strategy, Business Process..., Cross-functional Team..., Networking, Pre-sales, Team Management, Contract Management, PMP, Business Development, Service Delivery..., Operations Management, Professional Services, IT Strategy, Budgets, IT Management, Project Portfolio..., PMO, Business Intelligence, Business Process, IT Operations
Education
The University of Akron
BS, Business Administration, Marketing
SITA August 2012 - Present
Stage Ten Media December 2009 - Present
The Big Picture Film & Video Foundation March 2006 - Present
Visionary Marketing December 2009 - September 2012
The Home Depot September 2008 - December 2009
Silverpop February 2007 - October 2008
Leadership Strategies November 2001 - March 2007
New Horizons Computer Learning Center June 1999 - October 2001
Universal Music Publishing Group June 1992 - June 1999
Skills
System Administration, Music Production, Networking, Linux, Unix, DNS, Systems Engineering, Studio Recording, Servers, Visio, Music Industry, Network Administration, VMware, Sound Mixing, Film Production, Audio Engineering, Strategic Planning, Film Scoring, Audio Post Production, Windows Server, Disaster Recovery, Information Technology, Virtualization, Troubleshooting, Active Directory, Cisco Technologies, Security, Finance, Linux System..., Audio Editing, Film Editing, Operations Management, Financial Analysis, Presidency, Vice Presidents, Project Management, Social Networking, Social Media, Management
Education
University of Alabama in Huntsville 1989 — 1993
Bachelor of Science, Information Systems
NEC February 1999 - Present
NEC Unified Solutions 1999 - Present
NEC America 1999 - Present
SITA 1996 - 1999
Education
The University of Dallas 2006 — 2007
MS, Information Assurance
Texas Tech University 1986 — 1992
Telecommunication Consulting February 2010 - Present
SITA May 2005 - January 2009
Education
The University of Texas at Arlington 1978 — 1980
BA, Communications
Tekbank Consultants May 2011 - Present
SITA August 2000 - February 2011
Equant Application Services August 1994 - January 2000
Cargo Community Systems August 1992 - June 1994
Siemens Nixdorf March 1991 - April 1992
Skills
Agile Methodologies, Software Project..., XML, Java, Requirements Gathering, Web Applications, Subversion, JSP, Eclipse, Software Development, Requirements Analysis, Web Services, Enterprise Software
Education
Trinity College Dublin 1985 — 1989
BA, BAI, Engineering
SITA October 2013 - Present
Axis Capital May 2012 - October 2013
SITA INC January 2005 - May 2012
CSC 1998 - 2005
CSC Computer Sciences Corporation 1998 - 2005
National Market Share/Campaign-Tel, Ltd. 1996 - 1998
Skills
Project Management, Project Portfolio..., Business Process..., Process Engineering, IT Strategy, IT Operations, IT Solutions, Small Business IT..., IT Sourcing, Performance Metrics, SDLC, Infrastructure..., Project Delivery, ITIL, System Deployment, PMP, Program Management, PMO, Product Development, Telecommunications, IT Management, Vendor Management, Integration, IT Service Management, Team Management, Cloud Computing, Airlines, Data Center, Team Leadership, Security, SharePoint, Management, Requirements Analysis, Service Delivery, Strategy, Active Directory, PMI, Airports, Pre-sales, MS Project, Process Improvement, Virtualization, Business Process, Project Planning, Management Consulting, Outsourcing
Education
The University of Georgia 1991 — 1995
SITA November 2013 - Present
IBM September 2010 - October 2013
NEC April 2007 - October 2008
Ericsson December 2005 - July 2007
Skills
Algorithm, Java, C, C++ STL, C++11, Boost C++, Python, Go, JavaScript, Haskell, Systems Programming, Code Exploitation, Linux kernel Programming, RTOS, Automatic exploitation, IPv6, IPSec, Cryptographic Algorithms, Internet of Things, SNMP, Network Management..., Network Protocol Design, Perl, Node.js, Python Twisted, Algorithms, C
Education
University of Toronto 2010 — 2013
PhD Student, Electrical and Computer Engineering
Université du Québec à Montréal 2008 — 2010
Master of Science (MS), Software Engineering
SITA October 2006 - Present
CGI 1993 - 2006
Skills
ITIL, Business Analysis
Education
Université du Québec à Montréal 1989 — 1992
SITA January 2008 - Present
SITA January 2007 - December 2007
SITA November 2005 - December 2006
SITA April 2004 - October 2005
Bristol-Myers Squibb 1998 - 1998
Education
Université de Montréal - Ecole polytechnique de Montréal
Génie Physique
SITA June 2011 - Present
SITA May 2003 - May 2011
Skills
Service Delivery, ITIL, IT Operations, Service Management, IT Service Management, IT Management
Education
Université du Québec à Montréal 1996 — 1999
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
SITA March 1989 - Present
Lockheed Martin January 1980 - January 1989
Universtiy of Georgia January 1978 - January 1980
Skills
Unix, Linux, C++, C, Perl, Project Management, SQL, Business Analysis
Education
The University of Georgia 1974 — 1978
Bachelor of Science (BS), Computer Science
SITA January 2006 - Present
Merit Travel Group January 2004 - October 2005
Airbridge International 1994 - 2005
Airbridge International May 2004 - November 2004
Carlson Marketing Group June 2003 - May 2004
Canada 3000 Airlines March 2001 - November 2001
Canadian Tour Operators June 1998 - March 2001
Skills
Sales, Account Management, New Business Development, Airlines, Team Leadership, Budgets, Business Analysis, Business Development, Business Intelligence, Business Strategy, CRM, Change Management, Cloud Computing, Contract Negotiation, Customer Satisfaction, Customer Service, English, Forecasting, Information Technology, Integration, Logistics, Management, Marketing, Marketing Strategy, Negotiation, Operations Management, Process Improvement, Product Development, Program Management, Project Management, Project Planning, Sales Management, Sales Operations, Salesforce.com, Social Media, Social Networking, Strategic Planning, Team Building, Team Management, Telecommunications, Training, Vendor Management, VoIP
Education
Universidade São Judas Tadeu 1982 — 1989
President Kennedy College
Administration and Accounting
Université de Sherbrooke
Travel and Tourism
FMX Solutions Inc February 2006 - Present
Bombardier Aerospace January 2010 - October 2012
SITA April 2001 - February 2006
SITA Equant 1996 - 2001
Skills
Contract Negotiation, Telecommunications, Negotiation, Program Management, Outsourcing, Aviation, Corporate Law, Project Management, Sales, Business Strategy, Aircraft, Airlines, Management, Business Development, Start-ups, Team Management
Education
The University of Queensland
ThyssenKrupp Elevator Director of EngineeringZayo Bandwidth
Sita 2003 - 2005
Starband Communications 2000 - 2001
Education
University of Alabama at Birmingham 1982 — 1985
One Network May 2014 - Present
Supliglobal September 2003 - Present
Telefónica moviles Guatemala October 2011 - March 2013
FUNDESA July 2011 - September 2011
Navega.com August 2007 - June 2010
SITA May 1994 - March 2007
Control 2000 November 1993 - April 1994
Skills
IP, Telecommunications, VoIP, IT Service Management, Key Account Management, GSM, Cloud Computing, Project Management, ITIL, MPLS, Wireless, Integration, Mobile Devices, Cisco Technologies, Network Design, Data Center, Managed Services, Pre-sales, Solution Selling, Product Management, Networking, Unified Communications, Security, IT Management, Team Leadership, Outsourcing, VAS, IT Strategy, Enterprise Software, Service Delivery, Business Intelligence, Team Management, PMP, SaaS, Professional Services, Service Management, Network Security, Virtualization, Disaster Recovery, Information Technology, Infrastructure, Switches, Software Project..., Software Development, Call Centers, Strategy, PMO, Vendor Management
Education
Pontificia Universidad Catolica de Chile 2004 — 2005
MBA, Business Administration
Universidad Francisco Marroquín 1988 — 1993
B.S., Electronics
Universidad Francisco Marroquín 1988 — 1993
B.S., Computer Science
Universidad del Valle de Guatemala 1986 — 1988
Engineer's degree, Electrical and Electronics Engineering
The University of British Columbia July 2012 - Present
University of British Columbia October 2009 - July 2012
SITA April 2008 - October 2009
Vancouver International Airport Authority 2001 - 2008
BC Rail Ltd 2000 - 2001
Canadian International Airlines October 1997 - April 2000
Sabre (reservation system for American Airlines) April 1995 - October 1997
Sabre (reservation system for American Airlines) March 1989 - September 1995
Skills
Business Analysis, Requirements Analysis, Requirements Gathering, Project Management, Business Process, Business Process..., Change Management, Team Leadership, Process Improvement, Project Planning, Analysis, Strategic Planning, Business Requirements, Agile Methodologies, Visio, Project Portfolio..., Program Management, Stakeholder Management, Integration, Business Intelligence
Education
B.C.I.T
Bachelor of Technology, Business Management
The University of British Columbia
CDI Managed Services January 2012 - Present
Fiserv February 2011 - December 2011
SITA January 2006 - December 2010
Unisys Corporation September 1997 - December 2005
Unisys Corporation June 1995 - October 1997
Skills
Government, Healthcare, Telecommunications, Hospitality, Problem Solving, PMP, PMO, Program Management, SDLC, Vendor Management, MS Project, ITIL, Resource Management, Process Improvement, Process Development, Quality Assurance, Project Portfolio..., Integration, Risk Mitigation, Change Management, Project Planning, Analysis, Process Engineering, Business Process, PMI, Operations Management, Planning, Business Process..., Service Delivery, Team Building, Risk Management, IT Service Management, Visio, Budgeting, Management Consulting, Quality Management
Education
University of Phoenix 2007 — 2008
MS, Business Administration
Tuskegee University 1987 — 1993
BS, Computer Science
SITA September 2013 - Present
SITA January 2009 - September 2013
Norfok Southern November 1998 - March 2008
Norfolk Southern 1998 - 2008
Skills
Disaster Recovery, Cisco Technologies, Data Center
Education
University of Arkansas at Pine Bluff 1989 — 1991
BS
Technologies Nter (Loto-Québec) November 2012 - Present
Societe des Casinos du Quebec June 2009 - November 2012
Odesia 2006 - 2009
SITA 2004 - 2006
Neoxo 2003 - 2004
Caisse de dépôt et placement du Québec 2001 - 2003
Education
University of Montreal 2001 — 2005
Bachelor's degree, Computer Science
coursera
Syscor February 2013 - Present
GLEMINFO Inc April 2012 - January 2013
Videotron May 2011 - May 2012
Curateur public du Québec October 2010 - March 2011
Ergo Recherche March 2010 - July 2010
TATA Communications Ltd. (fka VSNL) 2001 - 2009
SITA January 1999 - March 2000
Hydro Québec March 1998 - September 1998
Nortel Networks November 1996 - February 1998
Skills
Java, Integration, Analysis, Networking, Unix, Databases, C, Embedded Systems, Web Development, SQL, Agile Methodologies, SOA, Requirements Analysis, UML, PL/SQL, Solution Architecture, TCP/IP, JavaScript, Software Development, XML, SOAP, Scrum
Education
Université d'Angers 1987 — 1990
DUT
Wooky Entertainment inc. 2014 - Present
Itergy 2012 - 2014
Bell Canada - Bell Business Market - Healthcare Practice 2008 - 2011
SITA 2004 - 2007
Autodesk 2000 - 2004
EIC 1996 - 2000
Quantum Management Services Ltd. 1991 - 1996
Skills
Performance Management, Talent Acquisition, Technical Recruiting, Onboarding, HR Consulting, Talent Management, Employee Engagement, Employee Relations, Coaching, Human Resources, Program Management, Management, Recruiting, Succession Planning, Strategy, Interviews, Change Management, Leadership, Team Building, Team Management, Employee Benefits, Internet Recruiting, Security, Screening Resumes, Employer Branding, Executive Search, Vendor Management, HR Policies, Business Strategy, Executive Coaching, Personnel Management, Deferred Compensation, Team Leadership, Strategic Planning, Integration, Hiring, Sourcing, Workforce Planning, HRIS, Organizational..., Outsourcing, Project Management, Management Consulting, Applicant Tracking..., CRM, Consulting, SDLC, Organizational Design, Screening, Contract Recruitment
Education
Université du Québec à Montréal 1987 — 1990
Bachelor, Business Administration
PSNM
High School
Ericsson Canada Inc. 2003 - 2010
Nippon Ericsson K.K. 2001 - 2003
Ericsson China Co. Ltd. 1999 - 2001
GuangDong Ericsson Technology Co. Ltd. 1996 - 1999
Ericsson Canada Inc. 1994 - 1996
SITA 1993 - 1994
Genitech 1993 - 1993
Waha Oil Company 1991 - 1993
Skills
Telecommunications, 3G, Wireless, GSM, UMTS, LTE, CDMA, Project Management
Education
Université de Montréal - Ecole polytechnique de Montréal 1984 — 1986
M.Sc., Electrical Engineering
Université de Montréal - Ecole polytechnique de Montréal 1980 — 1984
B.Eng., Electrical Engineering
SITA ManagerARINC Research1988 - 1992
USAF Civil Engineering IT ( civil service ) September 1982 - December 1988
USAF 1984 - 1988
Skills
Software Development, Java, Software Design, Requirements Analysis, Program Management, C++, Analysis, Project Planning, C, PHP, OOP, Single page web app..., MongoDB, Agile Methodologies, Telecommunications, Management, Unix, Linux, Enterprise Architecture, Perl, SQL, XML, Testing, Aerospace, Integration, Software Project...
Education
The University of Texas at Austin 1980 — 1982
chemical physics
Western Kentucky University 1977 — 1980
BS, Math, Chemistry
Rogers Communications December 2014 - Present
Tyco Integrated Security May 2014 - October 2014
Axalta Coating Systems November 2013 - May 2014
Bell Média August 2010 - November 2013
AVAYA 2007 - 2009
MTS Allstream June 2005 - August 2007
SITA 2001 - 2004
Skills
Cisco Technologies, Switches, Routers, VoIP, LAN-WAN, BGP, Networking, Routing, IP, MPLS, EIGRP, Troubleshooting, TCP/IP, Telecommunications, Juniper, Firewalls, WAN, Network Security, Juniper Technologies, Video, Network Engineering, Wireless, Cisco IOS, VLAN, Network Administration, Cisco, Computer Network..., ASA, Network Operations, Security, OSPF, Network Design, VMware
Education
Primetech 1998 — 1999
LAN PROFESSIONAL ENGINEER, Cisco, Microsoft
Universidad Nacional Experimental Politécnica 'Antonio José de Sucre' 1990 — 1994
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Groupe Alithis August 2010 - Present
Desjardins June 2007 - Present
Soft Expertimum Corporation July 1998 - Present
Université du Québec à Montréal January 1994 - July 2008
SITA 2003 - 2004
Les Systèmes Proxima 1998 - 2001
Société Conseil Groupe LGS July 1996 - July 1998
Claremont Canada January 1995 - July 1996
Education
1990 — 1993
Institut Africain d'Informatique (IAI) 1985 — 1988
SITA July 2013 - Present
SITA January 2011 - July 2013
AAAS May 1999 - June 2010
Skills
Program Management
Education
Trinity University 1992 — 1996
BA, History, Political Science
SITA August 2014 - Present
Travelport April 2011 - Present
Heidelberger Druckmaschinen July 2008 - June 2009
The Coca-Cola Company November 2005 - March 2008
Skills
Forecasting, Financial Analysis, Accounting, Auditing, Budgets
Education
The University of Memphis 2000 — 2003
MBA, International Business
University of Wisconsin-Madison - School of Business 1990 — 1995
Bachelor's of Business Administration, Accounting and German
tel-ecoute March 2012 - Present
Thales Canada April 2001 - March 2012
SITA 2000 - 2002
Skills
Talent Management, Performance Management, Employee Engagement, HRIS, Employee Relations, HR Policies, Change Management, Workforce Planning, Organizational..., Succession Planning, Organizational Design, Talent Acquisition, Personnel Management, Program Management, HR Transformation, Business Process..., Human Resources, Coaching, Organizational..., Recruiting, Onboarding, Contract Recruitment, Employee Benefits, Leadership Development, Deferred Compensation, Technical Recruiting, Labor Relations, HR Consulting, Sourcing, Training, Resource Management, Leadership, Defence, Compensation & Benefit, Strategy, Negotiation, Team Leadership, Management, Team Management
Education
Université de Montréal
FleetCor April 2011 - Present
Southern Company December 2010 - March 2011
SITA September 2009 - January 2011
Fiserv June 1999 - August 2009
Motorola Energy Systems Group February 1995 - June 1999
Hitachi Chemical Electro Products Inc April 1990 - February 1995
Vila del Corral & Co 1986 - 1988
Skills
System Administration, RedHat, VMware Infrastructure, Troubleshooting, Shell Scripting, Data Center, Storage Area Networks, HP-UX, Symantec VCS, Disaster Recovery, Solaris, Backup, Virtualization, Unix, High Availability, System Architecture, Servers, Netbackup, Enterprise Backups
Education
Universidad del Sagrado Corazón 1982 — 1984
Commercial Chemistry, chemistry, computer programming, economics, business, and mathematics
SITA April 2011 - Present
TEKsystems 2011 - 2013
Moxie Interactive August 2010 - April 2011
Nokia January 2010 - July 2010
Peer 1 Network Enterprises, Inc. March 2008 - October 2009
Secure Computing March 2006 - March 2008
Interland March 2004 - April 2005
Verio 1998 - 2001
Skills
Linux, System Administration, Technical Support, Servers, Firewalls, Troubleshooting, Red Hat Linux, Active Directory, Network Security, Apache, Virtualization, Windows Server, Data Center, System Deployment, Cloud Computing, VMware, VPN, Perl, DNS, Enterprise Software
Education
Thomas Edison State College 1990 — 1992
Bachelors, Human Services
Thomas Edison State College
Bachelor of Arts (B.A.)
NOVIPRO September 2014 - December 2014
Bell Canada August 2012 - April 2014
SITA 2010 - 2011
Skills
DNS, Active Directory, VMware, Windows Server, System Administration, Servers, Citrix, DHCP, SharePoint, Microsoft Exchange, VPN, ITIL, Linux, Microsoft Technologies, WSUS, Windows, SQL, Virtualization, Microsoft SQL Server, Microsoft Business..., Hyper-V, System Center Suite, Data Center...
Education
Université du Québec à Chicoutimi 1990 — 1994
BAC, Informatique de gestion
Pentagon Federal Credit Union October 2014 - Present
OCI Enterprises 2010 - 2013
SITA 2002 - 2010
Advanced Glassfiber Yarns, LLC 1998 - 2002
Cummins Engine Company 1997 - 1998
Michelin Tire Corporation – North America 1992 - 1997
Michelin Tire Corporation – North America 1987 - 1992
US Army, 101st Airborne Division 1983 - 1987
Skills
Strategic Planning, HR Policies, Global Human Resources..., Operations Management, Organizational Design, Leading Organizational..., Leadership Development, Coaching, Global Talent..., M&A analysis, Succession Planning, Performance Management, Labor Relations, Employee Relations, Team Building, Talent Management, Human Resources, Talent Acquisition, Employee Engagement, Employee Benefits, Recruiting, Change Management, Organizational..., Personnel Management, Training, Leadership, HRIS
Education
University of South Carolina - Darla Moore School of Business 1991 — 1993
MBA
United States Military Academy at West Point 1978 — 1983
BS, Civil Engineering
SITA April 2010 - Present
SITA May 2007 - March 2010
Systematix October 2006 - April 2007
Brunel Multec April 2004 - May 2006
Schlumberger Information Solutions December 1999 - September 2003
CERIST May 1997 - November 1999
ASTEIN. Centre de Service Apple February 1995 - May 1997
Skills
Oracle, Databases, Microsoft SQL Server, Business Intelligence, Data Warehousing, PL/SQL, Windows, TCP/IP, IT Service Management, Operating Systems, Unix Shell Scripting, ITIL Certified, C#, T-SQL, XML, SQL*Plus, Requirements Analysis, Mac OS, Toad, MySQL
Education
Université de Sherbrooke 2015 — 2016
Graduate Diploma, Business Intelligence
Université de Sherbrooke 2013 — 2015
Graduate Certificate, Business Intelligence
Université des Sciences et de la Technologie 'Houari Boumediène' 1989 — 1994
Engineer, Computer Science
Lycee Technique d'Alger 1986 — 1989
Baccalaureat, Technical Mathematics
SITA January 2012 - Present
SITA March 2008 - July 2011
Carestream Dental August 2004 - March 2008
Canada Life January 2004 - July 2004
Allstate May 2002 - October 2003
Education
Tennessee State University 1999 — 2003
Bachelor of Business Administration, Business Information Systems
Jeppesen September 2010 - Present
Jeppesen August 2006 - September 2010
SITA January 2001 - August 2005
Skills
AIS documentation, Flight Planning, Trip planning, Management, Aeronautics, Software Documentation, Aircraft, Aviation, Flights, Airlines, Training, Airports, Project Planning, Analysis
Education
Universitat Politècnica de Catalunya 1985 — 1989
n/a, Architecture
SITA December 2007 - Present
Skills
Management, Project Management, Microsoft Office, Leadership, Marketing, Strategic Planning, Business Development, Marketing Strategy, Customer Service
Education
The University of Georgia
Bachelors, Business, Marketing
Avigilon April 2014 - Present
Simba Technologies August 2012 - March 2014
Simba Technologies July 2009 - July 2012
Simba Technologies May 2008 - January 2009
SITA January 2007 - August 2007
Skills
Object Oriented Design, C++, Visual Studio, MDX, SQL, OLAP, Software Engineering, Software Development, Databases, Software Project..., NodeJS, JavaScript, Testing, Software Design, Linux, Risk Management, Web Services, Continuous Improvement, Enterprise Software, Process Improvement, Analytics, Business Intelligence, Enterprise Architecture, SDLC, Agile Methodologies, Team Leadership, Mentoring
Education
The University of British Columbia 2004 — 2010
B. Sc, Computer Science and Microbiology and Immunology
Absolute Software January 2014 - Present
SITA June 2006 - Present
Skills
SOA, Java Enterprise Edition, Java, Architecture, RAD, Oracle, System Architecture, Web Development, XML, UML, Architectures, Software Project..., Integration
Education
Universidad de Chile 1990 — 1996
Ingeniero en Computacion, Computer Science, Computing Engineering
SITA Asist. de la Gerencia de Planeamiento y DesarrolloAeroPeru1990 - 1993
Education
Florida International University
Bachelor's degree, Computer/Information Technology Administration and Management
Universidad Nacional Federico Villarreal
Veolia Transportation December 2002 - Present
DART July 2001 - December 2002
NEC Unified Solutions November 2000 - July 2001
SITA January 1997 - November 2000
M&C Systems May 1996 - December 1997
United Press International 1986 - 1996
Education
Texas State Technical College 1983 — 1985
AAS, Electronic Technology
STELIA (ex AEROLIA) December 2013 - Present
RTI CLARO February 2012 - November 2013
Thales Avionics April 2008 - February 2012
CAE January 2007 - April 2008
Thales Avionics July 2001 - January 2007
SITA July 1991 - July 2001
Education
Université de Montréal - Ecole polytechnique de Montréal 1982 — 1986
BA Engineering, Industrial Engineering
SITA September 2011 - Present
TELUS January 2010 - September 2010
The University of British Columbia May 2009 - December 2009
Agilent Technologies January 2008 - December 2008
Skills
Java, SQL, Weblogic, Software Development, Oracle, Agile Methodologies, Scrum, XML, Eclipse, JavaScript, MySQL, Requirements Analysis, Linux, Software Project..., PHP, Networking
Education
The University of British Columbia 2004 — 2011
Bachelor of Science, Computer Science
Resolute Forest Products September 2011 - Present
Rocktenn May 2011 - September 2011
Smurfit Stone Cortainer corporation April 1998 - May 2011
SITA 1990 - 1998
Skills
Integration, ERP, Software Project..., IT Management, Process Improvement, Software Development, Business Process, Troubleshooting, Agile Methodologies, Software Documentation, Business Process..., SharePoint, Business Intelligence, IT Strategy, ITIL, Microsoft SQL Server, Enterprise Architecture, Systems Analysis, Databases, Solution Architecture, IT Service Management, Process Engineering, Cross-functional Team..., Database Design, SQL, Testing, Requirements Analysis, Scrum, SDLC, Project Management, Disaster Recovery, Oracle, PMP, Business Analysis
Education
Laval University 1981 — 1985
University Degree, Computer sciences
SITA May 2013 - Present
Skills
Programming, C, C++, C#, Java, Spring, HTML, JavaScript, SQL, Windows, Python, Microsoft SQL Server, MySQL, Dependency Injection, IoC, PHP, Autofac, Web Services API, REST, Cocoa, Objective-C, TFS, XML, Eclipse, Web Services, Software Development, Agile Methodologies
Education
State University of New York at Buffalo 2008 — 2013
Bachelor's Degree, Computer Science, 3.7 CS
Southwest Airlines 2012 - Present
SITA June 2005 - June 2012
AT&T December 1997 - January 2005
The Prudential Insurance Company of America August 1996 - September 1997
Skills
Project Management, LAN-WAN, VoIP, Vendor Management, Vendor Relationships, Service Delivery, Service Management, Managed Services, SDLC, Telecommunications, PMP, Business Analysis, Contract Negotiation, Contract Management, Cloud Computing, IT Service Management, Project Delivery, ITIL, Pre-sales, Leadership, Software Documentation, Management, Analysis, Networking, Six Sigma, Program Management, Integration, IT Strategy, PMO, Cross-functional Team..., Project Portfolio..., Air Transport Industry
Education
Texas State University-San Marcos
Bachelor of Science (B.S.)