Telus Mobility
Industry: Mobile network operator company
DescriptionTelus Mobility is a division of Telus which sells wireless services in Canada on its numerous networks. It operates networks using HSPA+, and LTE on its mainstream networks. As of Q3 2018, Telus Mobility is Canada's third-largest cellphone provider with a subscriber base of 9.2 million . Customer service: 00 1 416-940-5995 Parent organization: Telus Headquarters: Vancouver, Canada Founded: 1984, Edmonton, Canada Formerly: AGT Mobility Subsidiaries: TELUS Communications Company, TELUS Business Resiliency Services
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Telus Mobility Employees
Edmonton Journal June 2011 - Present
Heartland March 2009 - May 2011
Telus Mobility April 2001 - December 2008
Skills
Newspaper, Social Media, Copy Editing, Multimedia, Social Media Marketing, Social Networking, Proofreading, Feature Articles, Publications, Online Journalism, Storytelling, News Writing, Layout, Digital Media, Trade Shows, Advertising Sales, Newspapers, New Media, Media Relations, Marketing Communications, Public Relations
Education
Southern Alberta Institute of Technology 1986 — 1988
Journalism
Frank Maddock High 1980 — 1983
Solar Power Network September 2013 - Present
Solar Power Network 2010 - August 2013
Solar Power Network October 2010 - January 2012
FleetFIND Technologies Inc January 2006 - December 2011
Kaval Wireless Technologies / Powerwave Technologies March 2001 - December 2005
Telus Mobility September 1998 - February 2001
AirIQ September 1997 - September 1998
Mobile Computing Corporation February 1991 - June 1997
Glenayre communications April 1990 - February 1991
Motorola Canada May 1984 - April 1990
Skills
Market Development, Team Building, Leadership Development, Change Management, Start-ups, Customer Relations, Budgeting, Business Planning, Wireless, Channel, Strategic Planning, New Business Development, Business Strategy, Negotiation, Planning, Sales Management, Marketing Strategy, Contract Negotiation, Team Leadership, Solar, Engineering, Budgets, Project Planning, Solar Energy, Solar Power, Solar PV, Customer Service, Business Development, Telecommunications, Entrepreneurship, Renewable Energy, Energy, Product Management, Product Development, Management, Mobile Devices, Leadership, Strategy, Sustainable Energy, Sales, Alternative Energy, Selling
Education
Ryerson University 1981 — 1984
Electrical Engineering Technology, Engineering
York University 1984 — 1992
BAS, Marketing
Stephen Leacock 1979 — 1980
McKesson Health IT March 2013 - Present
Katz Group Canada Ltd. / Rexall Pharma Plus September 2010 - March 2013
Telus Mobility February 2008 - March 2010
Skills
Active Directory, Troubleshooting, VPN, Technical Support, Cisco Technologies, Hardware, Project Management, Management, Software Installation, Lotus Notes, IP, Databases, Business Process, Team Leadership, Business Analysis
Education
Ryerson University 2006 — 2007
IT Certification, Information Technology
Seneca College of Applied Arts and Technology 2003 — 2005
Business Management, Business Administration and Management, General
Comtec Associates Ltd March 1973 - Present
Telus Mobility June 1980 - June 1993
Regina Board of Education June 1970 - June 1980
Skills
Project Management, Architecture, Sustainability, Sound, AV, Professional Audio, Music, Project Planning, Broadcast Television, Construction, Sustainable Design, AutoCAD, Proposal Writing, Integration, Digital Signage, Digital Signal..., Video Conferencing, New Business Development, Contract Negotiation, Leadership, Budgets, Negotiation, Strategic Planning, System Design, Architectures
Education
Infocom courses 1999 — 2012
CTS-D, AV Technologies
Ryerson University 1960 — 1963
Engineering, Broadcast Media
Briercrest Schools 1955 — 1959
BA Music
ALCATEL ONETOUCH October 2013 - Present
Samsung Telecommunications Canada July 2011 - September 2013
Samsung Electronics Canada May 2010 - June 2011
Telus Mobility March 2010 - June 2010
Research In Motion January 2009 - August 2009
Bhabha Atomic Research Centre,Trombay Mumbai January 2006 - June 2006
Skills
Project Management, Product Management, Cross-functional Team..., Vendor Relationship..., Mobile Product..., Account Management, Project Planning, Wireless, LTE, UMTS, Product Lifecycle..., Microsoft Project, Technical Product..., GSM, CDMA, TCP/IP, RF, HSPA, 3GPP, Call Processing, Drive Test, SMS, Microsoft Office, QPST, Product Development, Mobile Devices, call performance, QXDM, QoS, android SDK, Call Control, post processing of logs, protocol troubleshooting, Mobile IP, SImple IP, 1x-EVDO, Systems Acquisition, MMS, Bluetooth, NAS, gmm, CM, Customer Satisfaction, over the air signalling, Product Planning, Software Development, Attask, NFC
Education
University of Windsor 2008 — 2009
MEng, Electrical and Computer Engineering
Punjab Technical University 2003 — 2007
Bachelor's of Engineering, Electronics and Communication Engg.
Kundan Vidya Mandir 1990 — 2003
high school, science (physics, chemistry, maths)
Rogers Communications July 2013 - Present
Telus Mobility August 2010 - July 2013
TELUS April 2010 - July 2011
TELUS November 2008 - April 2010
TELUS 2007 - 2008
TELUS 2006 - 2007
Skills
Product Lifecycle..., Pricing, Supply Chain, Pricing Strategy, Product Management, Supply Chain Management, Forecasting, Vendor Management, Business Development, Team Leadership, SAP, Logistics, Retail, Wireless, Telecommunications, Inventory Management, Purchasing, Account Management, Process Improvement, Cross-functional Team..., Sales Operations, Strategy, Project Planning, Product Development, Contract Negotiation
Education
Certified Management Accountants 2010 — 2012
CMA, Accounting
Purchasing Management Association of Canada 2003 — 2007
CPP, Supply Operations
Ryerson University 2001 — 2004
BComm, Business Management and Enterprise Development
Keysight Technologies August 2015 - Present
Anritsu July 2013 - Present
Amazon January 2012 - July 2013
TELUS April 2010 - December 2011
Telus Mobility November 2008 - March 2010
Skills
LTE, HSPA, UMTS, Wireless, Mobile Devices, GSM, WLAN, IP, Testing, Cellular Communications, RF, TCP/IP, Telecommunications, SIP, RTP, Wireshark, FTP, IMS, UDP
Education
University of Toronto 2007 — 2008
M.Eng, Telecommunications
Osmania University 2003 — 2007
Bachelor’s Degree, Electronics and Communications
Rodan Energy Solutions Inc. 2008 - Present
TELUS Mobility June 2004 - August 2008
Skills
Energy Management, Demand Response, Energy, Sustainability, Energy Efficiency, Smart Grid, Energy Conservation, Renewable Energy, Energy Policy, Solar Energy, Energy Audits, Business case analyses, Sustainable Energy, Electricity Markets, Alternative Energy, Energy Markets, Cleantech, Demand-side Management
Education
Ryerson University 2013 — 2016
Master of Business Administration (M.B.A.), Global
University of Guelph 2004 — 2008
B.Sc., Environmental Science
Self Employed January 2014 - Present
SAP 2010 - Present
Telus Mobility 2007 - 2008
Skills
Microsoft SQL Server, SQL, Linux, Databases, Java, Oracle, Unix, Eclipse, Enterprise Software, Requirements Analysis, Windows, XML, Tomcat, Technical Support, Software Development, C++, Windows Azure
Education
Simon Fraser University 2003 — 2010
Bachelor, Computing Science
Simon Fraser University 2003 — 2010
Bachelor, Business Administration
Yale
Town of Whitby July 2012 - Present
Armstrong Hunter 2005 - June 2012
Telus Mobility 2003 - 2005
Structure Corp 2002 - 2003
McGill Commercial Construction 2000 - 2002
Ministry of Municipal Affairs and Housing January 1998 - June 1998
Climans Group April 1997 - September 1997
Education
Ryerson University 1994 — 1998
BAA, Urban & Regional Planning
Corporate Translations, Inc. January 2005 - Present
Telus Mobility February 2003 - January 2004
TAXI February 2001 - February 2003
Skills
Marketing, Translation, Leadership, Market Research, Advertising, Business Development, Event Management, English, Cross-functional Team..., Marketing Communications, Management, Research, Marketing Strategy
Education
Rochester Institute of Technology 1993 — 1997
Bachelor of Arts (BA), Marketing Communications
Churchville Chili Highschool 1990 — 1997
Churchville Chili Highschool 1990 — 1993
City Displays July 2013 - Present
Accenta Display February 2006 - August 2012
Telus Mobility March 2000 - January 2006
Baka Communications Inc. September 1990 - October 1999
Skills
Trade Shows, Account Management, New Business Development, Marketing Strategy, POS, B2B, Marketing Communications, Key Account Management, Event Management, Retail, Leadership, Sales, Digital Printing, Brand Development, Advertising, Marketing, Customer Service, Graphics, Market Planning, Direct Marketing
Education
Sheridan College
Sussex High School New Brunswick
Toronto Real Estate Board January 2007 - Present
Sun Life Financial May 2004 - October 2010
Telus Mobility May 2000 - May 2004
Skills
First Time Home Buyers, Negotiation, Investments, Investment Properties, Mortgage Lending, Residential Homes
Education
Seneca College of Applied Arts and Technology 1999 — 2001
Business Administration
CGA
NetApp September 2015 - Present
Staples Advantage Canada April 2015 - September 2015
CDW April 2013 - April 2015
CDW August 2011 - March 2013
CDW August 2010 - August 2011
Telus Mobility October 2006 - April 2010
CDSPI May 2009 - August 2009
Skills
Product Management, Product Marketing, Product Life Cycle..., Partner Development, Pricing Strategy, Product Launch, Business Analysis, Telecommunications, B2B Marketing, Execution of Business..., Marketing Communications, Digital Marketing, Vendor Management, Sales, Product Lifecycle..., Channel Partners, Marketing Strategy, Selling, Sales Management, Sales Process, Marketing, Sales Operations, Business Development, Solution Selling, Account Management, Salesforce.com, Competitive Analysis, New Business Development
Education
Ryerson University 2009 — 2013
Bachelor of Commerce
Seneca College of Applied Arts and Technology 2006 — 2009
Business Administration
Telco-Net Communications June 2012 - Present
Telus Mobility May 2008 - May 2012
Nortel Networks August 2007 - May 2008
Skills
LTE, Wireless, MPLS, Telecommunications, IP, CDMA, UMTS, WiMAX, Switches, Routing, VoIP, Cisco Technologies, OSPF, BGP, Network Design, QoS, TCP/IP, Wireless Networking, GSM, WAN, EIGRP, Networking, Cisco Certified, Core Network, Switching, Routing Protocols, IS-IS, System Deployment, CCIE, Network Architecture, RIP, Routers, LAN-WAN, VLAN, MPLS VPN, Computer Network..., CCNA, Network Engineering, Frame Relay, IPv6, Juniper, Teamwork, Dependable Team Player, Knowledge Sharing, Alcatel
Education
Ryerson University 2010 — 2011
MEng, Computer Network Engineering
Queen's University 2001 — 2006
Applied Science, Electrical Engineering
University of Bahawalpur 1993 — 1995
M.A., Dual Degree in History & Political Science
University of the Punjab, Lahore 1986 — 1990
B.A., Journalism & Economics
TheStoryArchitect.com October 2014 - June 2015
TD September 2013 - April 2014
New Age Communications March 2013 - July 2013
TD February 2012 - October 2012
RBC Capital Markets June 2011 - October 2011
ADP February 2011 - June 2011
Hostopia September 2010 - November 2010
TELUS July 2007 - April 2010
TELUS Mobility 2006 - 2007
Evening Out Inc. 2005 - 2006
Skills
Sustainability, Corporate Social..., Technical Writing, Information Technology, Business Analysis, Accessibility, Social Enterprise, Social Media, Change Management, Enviromental, Sustainable Business, Microsoft Office, Analysis, Process Improvement, Employee Engagement, SharePoint, Visio, Communication, Telecommunications, Research, Data Analysis, Report Writing, Blogging, Requirements Gathering, Access, Databases, Content Management, IT Service Management, Data Management, Word, Excel, Wikis, Web Design, Process Mapping, Learning Management, Sales Administration, Environmental Issues, Marketing Communications, Client Focus, Embrace Change, Systems Thinking, SAP, ITIL, Mobile Devices
Education
University of Waterloo 2011 — 2014
Master of Environment and Business (MEB)
Ryerson University 2001 — 2005
Bachelor of Commerce (B.Com.)
The School for Social Entrepreneurs - Ontario 2015 — 2015
Social LaunchPad Program
Ericsson July 2015 - Present
IBM October 2013 - July 2015
IBM Global Business Services March 2010 - October 2013
TELUS 1995 - 2009
Telus Mobility 1997 - 2007
Clearnet 1995 - 1997
TTS Meridian Systems 1985 - 1995
Skills
Change Management, Operations Management, Vendor Management, CRM, Contact Centers, Telecommunications, Cross-functional Team..., IT Service Management, ITIL, Call Centers, Data Center, Management, Leadership, Team Management, Service Delivery, Project Planning, Start-ups, Networking, Strategy, Outsourcing, Training, Wireless, Managed Services, Business Strategy, IT Management
Education
Seneca College of Applied Arts and Technology
Business Management
TELUS July 2011 - Present
telus mobility 2005 - 2013
Telus Mobility 2005 - 2008
Skills
Outlook, Customer Service, Windows, Negotiation, Microsoft Excel, Direct Sales, Microsoft Office, Strategic Planning, Budgets, Microsoft Word, Customer Experience, PowerPoint, Call Centers, Customer Satisfaction, Telecommunications, HTML, Networking, Customer Retention
Education
Okanagan College 1986 — 1988
Rutland Sen Sec 1982 — 1984
High School, lunch time
nXSolutions January 2013 - Present
Telus Mobility March 2007 - March 2013
TELUS 2007 - January 2009
Ajilon Consulting Inc January 2003 - March 2007
Excelonsoft Inc February 2001 - January 2003
Sachins Inc 2000 - 2001
Zentech Info Solutions Private Limited 1998 - 2000
Skills
Java Enterprise Edition, Web Services, SOA, Software Development, Agile Methodologies, Enterprise Architecture, Software Project..., SDLC, OOP, Requirements Analysis, XML, Solution Architecture, Java, Integration, Spring, Tomcat, Unix, Hibernate, Oracle, SQL, Scrum, Weblogic, UML, Web Applications, Vendor Management, Telecommunications, EJB, JSP, PL/SQL, Websphere, Servlets, Microsoft SQL Server, Architecture, .NET, DB2, JavaScript, Application Architecture, JDBC, WebLogic
Education
Center for Computers and Information Technology 1994 — 1995
Post Graduate Diploma in Computer Applications
Osmania University 1989 — 1993
Bachelor of Engineering, First Class with Distinction
St. Johns Church High School
High School, Mathematics, Physics and Chemistry
Allegra Toronto North (aka KP Graphics) March 2014 - Present
Liebert Canada, a Division of Emerson Network Power October 2010 - February 2014
Liebert Canada, a Division of Emerson March 2009 - October 2010
Emerson Electric Co. March 2008 - March 2009
HSBC March 2006 - March 2008
Telus Mobility 2004 - 2006
Bank of Montreal 2000 - 2003
Skills
Channel, SaaS, Sales Process, Solution Selling, Product Marketing, Wireless, Account Management, Business Development, Strategic Partnerships, Product Management, New Business Development, Data Center, Sales, Sales Management, Pricing, Strategic Planning, Channel Partners, Direct Sales, Management, Strategy, Salesforce.com, Competitive Analysis, CRM, Product Development, Cross-functional Team..., Selling, Sales Operations, Team Leadership, Key Account Management, Business Strategy, Vendor Management, Enterprise Software, Telecommunications, Go-to-market Strategy, Professional Services, Marketing Strategy, Sales Presentations, Contract Negotiation, Business Planning, Forecasting, Entrepreneurship, Marketing
Education
Queen's University 2003 — 2004
MBA, Finance
Queen's University 1996 — 2000
Bachelor of Science, Computer Science (CISC)
Trinity College School 1991 — 1996
McMillan LLP 2014 - Present
Bell 2009 - 2011
Bell 2006 - 2009
Telus Mobility 1995 - 2006
Clearnet 1995 - 2000
Rogers Communications Inc. 1991 - 1995
Skills
Strategic Financial..., Financial Systems, Financial Modeling, Financial Reporting, Leadership, Process Improvement, Strategic Planning, Strategy, Elite 3E, SAP, Forecasting, Executive Management, Telecommunications, Law Firm Administration, Business Planning, Internal Controls, Management, Financial Analysis, Due Diligence, Business Process..., Asset Managment, Decision Analysis, Decision Modeling, Finance, Competitive Analysis, Financial Audits, Financial Planning, Finance Operations, Financial Control, Business Integration, M&A Modeling, M&A execution, Executive Reporting, Purchasing, Mentoring, Mergers & Acquisitions
Education
Queen's University
BA, Mathematics
Telus Mobility May 2011 - Present
Telus Mobility 2006 - Present
Sonepar Canada 2005 - 2006
Canadian Memorial Chiropractic College 2004 - 2005
SynX Pharma Inc. 2000 - 2003
Skills
Event Planning, Strategic Communications, Editing, Writing, Customer Relations, Budget Management, Teamwork, Event Management, Marketing Communications, Public Relations, Corporate Communications, Internal Communications, Strategic Planning, Media Relations
Education
Western Sydney University 2005 — 2005
Masters, Professional Communications
Seneca College of Applied Arts and Technology 2004 — 2004
Certificate, Corporate Communications & Public Relations
Ryerson University 1995 — 2000
Bachelor of Commerce, Marketing & Law
Thales March 2015 - Present
Thales June 2014 - March 2015
IBM January 2014 - June 2014
Invodane Engineering November 2013 - January 2014
Altera December 2011 - November 2013
AMD July 2010 - November 2011
Thales Rail Signaling Solutions July 2009 - July 2010
Go Wireless Ltd October 2005 - July 2006
Hong Kong Applied Science and Technology Research Institute July 2005 - October 2005
Telus Mobility July 2004 - July 2005
Skills
Assembly, VHDL, Assembly Language, C, C++, Eclipse, Java, Cadence, SQL, Oracle, LDAP, PL/SQL, Computer Hardware, USB, Networking, Verilog, SystemVerilog
Education
Ryerson University 2006 — 2009
Master of Applied, Science Electrical Engineering
Queen's University 2000 — 2004
Bachelor, Science Computer Engineering
Shatin College 1995 — 2000
TELUS January 2012 - Present
Proactive Technology Corp April 1997 - Present
BCAA July 2011 - December 2011
Teekay Shipping March 2011 - July 2011
HSSBC October 2010 - March 2011
Canaccord Financial June 2001 - October 2010
Telus Mobility 1997 - 2002
Fraser Health Authority 1997 - 2002
360 Networks 2000 - 2001
ICBC 1998 - 1999
Skills
vSphere, VMware ESX, Citrix, Active Directory, Virtualization, IIS, SharePoint, SQL Server, Scripting, NetApp, VMware, Windows Server 2008, System Deployment, Enterprise Architecture, Network Architecture, Microsoft Exchange, Microsoft SQL Server, Windows Server, Powershell, Storage, Disaster Recovery, HP EVA, Storage Area Networks, High Availability, Data Center, SAN, DNS, Servers, Group Policy, Solution Architecture, Integration, Server Architecture, Firewalls, VMware Infrastructure, SCCM, VDI, Enterprise Software, Microsoft Technologies, Hyper-V, Storage Architecture, Blackberry Enterprise..., Architecture, IT Operations, VPN, IT Service Management, Citrix Metaframe, HP, Infrastructure, Cluster, SCOM
Education
Pontifícia Universidade Católica do Rio Grande do Sul 1985 — 1989
Computer Science
Toronto Dominion (TD) Bank October 2014 - May 2015
Scotiabank Global Banking and Markets January 2014 - September 2014
Toronto Dominion (TD) Bank September 2012 - December 2013
Bank of Montreal (BMO) Financial Group April 2012 - June 2012
Bank of America Merrill Lynch June 2008 - March 2012
ADP Canada October 2007 - May 2008
Telus Mobility July 2006 - May 2007
RBC Royal Bank August 2005 - June 2006
RBC Royal Bank October 2003 - July 2005
Education
Chartered Financial Analyst (CFA) Institute 2008 — 2011
CFA, Level 1 - Passed, Finance
Canadian Securities Institute 2007 — 2008
CSC, Finance
Ryerson University 1998 — 2002
BComm, Business Information Systems
State Street Bank 2011 - Present
www.phusionband.com 2003 - Present
Small Business Consulting January 2009 - December 2010
Rogers Communications Inc June 2007 - June 2009
ROGERS COMMUNICATIONS INC June 2007 - June 2009
Telus Mobility June 2005 - May 2007
Telus Mobility June 2005 - May 2007
Telus Mobility June 2002 - June 2005
CONNECTIS GROUP January 2001 - January 2002
CONNECTIS GROUP January 2000 - January 2002
Skills
SAP R/3 Project Support, Process & Value Stream..., Business Writing BRD, Test Director, Amdocs Billing Platform, MS Project, SDLC, PMLC, MS Sharepoint, Minitab Statistics, Business Process, Change Management, Business Analysis, Business Development, Negotiation, Agile/Scrum PM..., Project Management, Business Process..., SharePoint, Life-cycle Management, Management, Strategy, CRM, Process Improvement, Cross-functional Team...
Education
Ryerson University 2009 — 2012
Vocational, Business Communications
Toronto College 2010 — 2011
Certified 2011, ITIL Service Management V3
6 Sigma, LEAN, Process Control: Black Belt 2009 — 2010
Certified, Statistical Process Improvement
Ryerson University 2005 — 2009
Vocational, Project Management
Telus Mobility June 2002 - Present
Education
Seneca College of Applied Arts and Technology
Human Resources
Koodo Mobile November 2010 - Present
Hive Consulting Group March 2011 - May 2013
Koodo Mobile July 2009 - November 2010
Telus Mobility August 2007 - July 2009
Skills
General Awesomeness, Social Media Marketing, Digital Marketing, Digital Strategy, Marketing Strategy, Marketing Communications, Brand Development, Customer Experience, Strategic Planning, Content Marketing, Online Advertising, CRM, Media Planning, Strategy, Marketing, Advertising, Integrated Marketing, Product Marketing, Brand Management, Email Marketing, New Media
Education
Queen's University 2003 — 2007
Commerce (Honours), Marketing
University of Kaiserslautern, Germany 2006 — 2006
Business (Honours), Marketing
Colonel By Secondary School
International Baccalaureate (Honours), 3.9 GPA
JVS Toronto April 2013 - Present
JVS Toronto July 2008 - Present
JVS Toronto 2007 - 2008
JVS Toronto 2007 - 2008
JVS Toronto 2004 - 2007
Girls Incorporated of York Region 2001 - 2004
Telus Mobility 2000 - 2001
YMCA of Greater Toronto 1997 - 2001
Skills
Job Coaching, Training, Job Search Strategies, Interviews, Workshop Facilitation, Program Development, Workshop Development, Job Search, Resume Writing, Career Counseling, Conflict Resolution, Career Management, Career Development, Management, Community Outreach, Interview Preparation, Coaching, Career Assessment, Cover Letters, Program Management, Performance Management, Recruiting, Mentoring, Curriculum Design, Curriculum Development, Volunteer Management, Case Management, People Skills, Case Managment, Instructional Design, Training Specialist, Organizational Learning
Education
York University - Schulich School of Business 2015 — 2015
Instructional Design, Adult Training and Development
The Hinks Dellcrest Centre 2014 — 2014
The Coaching Series: Solution-Oriented Management Tools, Management and Coaching
HR Transformations 2013 — 2013
Leading Employees Through Change, Change Management
Learning Solutions - Ceridian 2010 — 2011
Change Management
Seneca College of Applied Arts and Technology 2010 — 2010
Leadership Development
Seneca College of Applied Arts and Technology
Certification, Adult Education/Staff Training & Development, Graduated with High Honors
York University
Bachelor of Arts, Psychology
Telus Mobility July 2008 - Present
Skills
Customer Experience, Account Management, Customer Retention, Direct Sales, Telecommunications, Customer Satisfaction, Solution Selling, Marketing Strategy, Strategic Planning, Social Media Marketing, Sales Process, Salesforce.com, Team Leadership, Market Research, CRM, Mobile Devices
Education
Seneca College of Applied Arts and Technology 2000 — 2004
Business Marketing
Martingrove Collegiate Instittute
Alcatel-Lucent April 2012 - Present
MPPM Management December 2011 - March 2012
WIND Mobile June 2009 - December 2011
Telus Mobility January 2001 - June 2009
Microcell Connexions (FIDO) 1996 - 2001
Morrison Hershfield October 1990 - September 1996
TAYLOR WOODROW CONSTRUCTION CANADA LTD September 1989 - October 1990
Skills
Scope Management, Towers, Subcontracting, Wireless, Rollout, Transmission, Project Plans, Project Planning, Schedules, Construction Management, Telecommunications, Construction, Vendor, Planning, Expansion, Bids, Business Expansion, People Skills, Project Scope..., Project Management, Creative Solutions, 3G, 2G, LTE, Fiber Optics, RF, Microwave, Leadership, Wireless Networking, UMTS, HSPA, WiMAX, 4G, Cellular Communications, System Deployment, GSM, RF Engineering, Antennas, Contract Management, Switches, Computer Network..., WCDMA, Strategy, RAN, SDH, Networking
Education
Ryerson University 1978 — 1983
B Tech., Building Science and Project Management
Carelli Studios January 2010 - Present
Internet Marketing Center November 2009 - January 2010
Ziplocal.com June 2007 - November 2008
Telus Mobility January 2002 - June 2007
Canaccord Capital Corp. 1999 - 2000
Skills
SEO, Web Development, PPC, Online Marketing, Marketing Strategy, Web Design, Promotions, Online Advertising, Digital Strategy, SEM, Marketing, Social Media Marketing, Account Management, Entrepreneurship, Sales, CRM, Leadership, Selling, Sales Management, Strategy, Lead Generation, Management, Business Development, Retail, Cold Calling, WordPress, Blogging, Networking, Web Marketing
Education
Royal Roads University 2001 — 2002
Bachelor of Commerce Degree
Capilano College
Diploma
West Vancouver High School High School
Huawei 2011 - September 2013
Telus Mobility November 2004 - November 2009
TELUS 2008 - 2009
Motorola 1984 - 2004
Skills
Wireless, Solution Selling, Telecommunications, Cross-functional Team..., Product Management, Enterprise Software, Account Management, Direct Sales, Management, Marketing, Sales, Channel Partners, Product Marketing, Strategic Partnerships, Strategy, Go-to-market Strategy, Managed Services
Education
Queen's University 1998 — 2000
MBA, Business
University of Toronto
Bachelor of Commerce (B.Com.)
Wakefield Canada 2008 - Present
Wakefield Canada 2006 - 2008
Telus Mobility 2000 - 2006
Skills
Sales Management, Account Management, Negotiation, Sales Operations, Key Account Management, New Business Development, Forecasting, Sales, Pricing, Merchandising, Business Development, Solution Selling, Competitive Analysis, Customer Retention, Product Development, Inventory Management, Sales Process, Selling, Retail, Cross-functional Team..., Marketing Strategy, Customer Satisfaction, Product Marketing, B2B
Education
York University - Schulich School of Business 2011 — 2011
Executive Program in Sales Management
Queen's University 1996 — 2000
Bell Mobility June 2011 - Present
WIND Mobile January 2010 - June 2011
WIND Mobile September 2009 - January 2010
Telus Mobility April 2007 - August 2009
Ryerson University September 2004 - April 2007
Skills
Project Planning, Project Execution, Project Managment, Multitasker, Telecommunications..., Technical Documentation, Technical Management, communication, Cross-functional Team..., Team Leadership, Organizational..., Project Management, Technology Management, Telecommunications, PMP, Wireless, Testing, WCDMA, Mobile Devices, GSM, GPRS, UMTS, Mobile Communications, 3G, LTE, Management, HSPA, Quality Assurance, Wireless Networking, Integration, 4G, IP, Strategy, Cellular Communications, Mobile Technology, SMS, WiMAX
Education
Qualcomm University - UMTS Training Course 2009 — 2009
Certificate
Ryerson University 2004 — 2006
Master of Engineering
Ryerson University 1999 — 2003
Bachelor of Engineering
Applewood Heights S.S 1997 — 1999
OAC
Glenforest S.S 1997 — 1997
Desire2Learn June 2013 - Present
Research In Motion August 2010 - June 2013
Research In Motion January 2008 - July 2010
Telus Mobility 2006 - 2007
Telus Mobility 2003 - 2006
Telus Mobility 2000 - 2003
Skills
PMP Certification, Advanced Instructional..., Web Based Training..., Facilitation Skills for..., Negotiating to a Yes, Product Care Track, Project Management, Project Portfolio..., Information Mapping, Advanced Retail Coaching, Behavioural Interviewing, Performance Management, Leadership Development, PMP, Time Management, Telecommunications, Coaching, Leadership, Interviews, Management, Instructional Design, Program Management, Team Building, Sales, Training, Strategy, Security, Visio, Wireless, Process Improvement, Team Leadership, PMO, Troubleshooting, Cross-functional Team..., Networking
Education
University of Guelph
Master’s Degree, Leadership
Seneca College of Applied Arts and Technology 1992 — 1995
Marketing Administration, Marketing
Pardot January 2015 - Present
Eloqua July 2013 - January 2015
Eloqua January 2013 - June 2013
Eloqua Corporation June 2009 - December 2012
ClickNow January 2009 - May 2009
Eloqua Corporation Presidents Club 2007 January 2007 - December 2008
Eloqua Corporation September 2005 - December 2006
Designworks November 2003 - September 2005
Telus Mobility 1998 - 2001
Skills
Demand Generation, CRM, Salesforce.com, SaaS, Lead Generation, Marketing Automation
Education
Seneca College of Applied Arts and Technology 1999 — 2001
Marketing Administration 3 Year, Marketing
Western University 1996 — 1998
Various Business & Psychology Courses
Ryerson University
BComm, Marketing
Power Yoga Canada August 2013 - Present
Telus Mobility May 2012 - May 2013
TELUS February 2007 - May 2012
Skills
Solution Selling, Direct Sales, Telecommunications, Account Management, Wireless, Managed Services, Sales Process, Salesforce.com, Unified Communications, B2B, New Business Development, Selling, Sales Management, Strategic Partnerships, Channel Partners, Customer Experience, CRM, Management, Sales Operations
Education
Sheridan College 1995 — 1996
Certificate, Business Administration and Management, General
Irving Consumer Products January 2015 - Present
Honeywell Aerospace August 2014 - December 2014
Parkland Fuel Corporation January 2014 - July 2014
TransForce Inc. October 2012 - January 2014
Private 2011 - 2012
Public Service Commission of Canada October 2009 - August 2010
Bell May 2009 - August 2009
Telus Mobility August 2004 - April 2006
Burak Jacobson January 2002 - July 2004
Skills
Human Resources, Employee Benefits, HRIS, Interviews, Employee Engagement, Benefits Administration, Recruiting, HR Policies, Personnel Management, PeopleSoft, Performance Management, Management, Customer Service, Payroll, Talent Acquisition, Bilingual (English /..., High degree of accuracy..., •Strong judgment,..., Proficiency in:..., Professional membership..., On-going learning..., Self-motivated team..., Ability to learn new..., Employee Relations, Onboarding, 5 years of experience..., •Demonstrated working...
Education
Seneca College of Applied Arts and Technology
Advanced Diploma, Human Resources
Electric Fire Corp. May 2006 - Present
Final Coat 2005 - 2009
Telus Mobility 2002 - 2004
Skills
Marketing Communications, Social Media, Social Media Marketing, Email Marketing, Marketing, Direct Mail, Event Management, Web Design, Event Planning, Online Advertising, Direct Marketing, Digital Marketing, Project Management, Marketing Strategy, Account Management, Creative Direction, Graphic Design, Sales, Public Relations, Logo Design, Web Content Management, Mobile Web Design, B2B, InDesign
Education
Seneca College of Applied Arts and Technology 2005 — 2006
Diploma, Corporate Media Production
York University 1999 — 2003
BA, Sociology
SMART Technologies July 2012 - Present
SMART Technologies January 2010 - July 2012
Bell Mobility September 2006 - January 2010
Zi Corporation June 2005 - June 2006
Telus Mobility October 2000 - January 2005
Telus Mobility June 1995 - October 2000
Skills
Market Planning, Analysis, B2B, Demand Generation, Marketing Management, Cross-functional Team..., Segmentation, Budgeting, Product Marketing, Online Marketing, Channel Management, Team Leadership, Social Media Marketing, Social Media, Lead Generation, Budgets, Channel Partners, Product Management, Leadership, Project Management, Integrated Marketing, Marketing, Marketing Strategy, Business Intelligence, Strategy, Sales Operations, Program Management, Sales, B2B Marketing, Product Development, Product Launch, Go-to-market Strategy, Marketing Automation, Competitive Analysis, Solution Selling, Strategic Partnerships, Sales Process, Multi-channel Marketing, Messaging, Salesforce.com, SaaS, CRM, Analytics, Email Marketing, Digital Marketing, Direct Marketing, Mobile Devices
Education
Ryerson University
BAA
Ryerson University
Delta-Echo Consulting Inc. February 2013 - Present
ATCO Structures & Logistics Ltd. November 2010 - June 2014
Mulvey + Banani International (Alberta) Inc. August 2008 - November 2010
TELUS June 2007 - August 2008
TELUS Mobility March 2006 - June 2007
TELUS Mobility March 2005 - March 2006
TELUS Mobility January 2005 - March 2005
TELUS Mobility July 2004 - January 2005
Flint Energy Services September 2003 - May 2004
Flint Energy Services Ltd September 2003 - May 2004
Skills
Fire Alarm, Telecommunications, Electronic Security..., Project Management, Lighting Design, Electrical Distribution..., Electrical Engineering, Electrical Controls, Project Scheduling, MS Project, MS Office Suite, Visio, AutoCAD, ETAP, SKM Power Tools, Accubid, Construction Estimating, Technical Training, Training &..., Technical Recruiting, Project Planning, Training, Microsoft Office, Construction, Security, Leadership, Electricians, Procurement, Quality Assurance, Project Estimation, Project Engineering, PMP, Statistical Tools, Primavera P6, Construction Management, Engineering, Power Systems, Troubleshooting, Contract Negotiation, Team Leadership, Electricity, Analysis, Project Coordination, Value Engineering, HVAC, Power Generation, Process Scheduler, Proposal Writing, Program Management, Piping
Education
Ryerson University 1996 — 2002
B.Eng.
GVRD (Metro Vancouver) April 2008 - Present
GVRD 2008 - Present
Business Objects May 2007 - April 2008
Top Producer Systems March 2007 - May 2007
Teligence October 2006 - February 2007
Telus Mobility May 1999 - June 2003
Skills
Web Services, Microsoft SQL Server, .NET, Oracle, Agile Methodologies, Business Intelligence, SQL, Requirements Analysis, Software Development, XML, C#, Data Warehousing, Database Design, Databases, SSIS, Software Project..., T-SQL
Education
Simon Fraser University 1991 — 1995
Bachelor of Applied Sciences, Computer Science
The Herrington Family January 2015 - Present
Titan Recruitment Solutions April 2011 - December 2014
Manpower Inc. September 2009 - April 2011
TEKsystems November 2007 - May 2009
Telus Mobility August 2001 - September 2007
Skills
Headhunting, Recruiting, Account Management, Strategic Sourcing, Executive Search, Business Relationship..., Client Relationship..., Negotiation, Technical Recruiting, Temporary Placement, Business Development, CRM, New Business Development, Interviews, Leadership
Education
Seneca College of Applied Arts and Technology 2004 — 2007
Pre-Service Firefighting Program
Gibson Energy August 2012 - Present
Gibson Energy April 2011 - August 2012
Telus Mobility February 2010 - April 2011
Skills
Team Leadership, Telecommunications, Customer Service, Customer Satisfaction, Process Improvement, Budgets, Microsoft Office, Forecasting, Software Documentation
Education
Southern Alberta Institute of Technology
Financial Services COA, Finance
MTS Allstream January 2009 - Present
MTS Allstream August 2005 - January 2009
MTS Allstream March 2004 - July 2005
MTS Allstream February 2002 - March 2004
Telus Mobility October 2001 - February 2002
Toronto-Dominion Bank November 2000 - October 2001
Skills
Product Management, Vendor Management, Telecommunications, Business Analysis, Managed Services, Leadership, Project Management, Strategic Partnerships, Contact Centre..., Pre-sales, Cloud Computing, Solution Architecture, Change Management, SaaS, Cisco Technologies, Product Marketing, Unified Communications, IP, Business Development, Project Portfolio..., VoIP, Business Process, Solution Selling, Professional Services, Data Center, Call Centers, Enterprise Software, Telephony, MPLS, SIP, Wireless, Integration, Go-to-market Strategy, Contact Centers, SIP Trunking, Channel Partners, Marketing Strategy, Demand Generation, Market Analysis, Marketing Operations, Product Development
Education
Ryerson University 2003 — 2004
Telecommunications Management Certificate
TELUS September 2013 - Present
GAC April 2012 - September 2013
TELUS July 2010 - September 2013
TELUS 2008 - 2010
Telus Mobility 2006 - 2008
TELUS 2005 - 2006
TELUS 2000 - 2004
SCHNEIDER GmbH 1997 - 2000
Military Austria 1996 - 1997
Education
The University of British Columbia 2012 — 2012
Governence Essentials Program for Board of Directors
Sauder School of Business 2009 — 2010
Trading Services Licensing
HTBLA - Institute of Engineering and Technology 1988 — 1992
Diploma, Mechanical Engineering
HAK - Business Academy 1992 — 1996
BA
TELUS July 2013 - Present
Telus Mobility May 2008 - Present
Top Hat Media 2005 - 2014
Skills
Leadership, Account Management, Customer Experience, Team Leadership, Business Analysis, Switchgear, Marketing Communications, Microsoft Office, Project Planning, Call Centers, B2B, Team Building, Coaching, Management, Team Management, Customer Service, Project Management, Customer Satisfaction, Telecommunications, Sales
Education
Ryerson University 2004 — 2009
Bachelor of Commerce (BCom), Business/Commerce, General
So Good. June 2015 - Present
BlackBerry May 2013 - September 2014
July Creative 2011 - 2013
CTV May 2011 - August 2011
Telus Mobility 2010 - 2011
Rogers Communications 2007 - 2010
Corus Entertainment 2006 - 2009
Wilfrid Laurier University Students' Union 2006 - 2009
Wilfrid Laurier University Students' Union 2005 - 2009
Skills
Media Relations, Social Media, Corporate Communications, Public Relations, Event Planning, Marketing Communications, Entertainment, Press Releases, Strategic Communications, Social Media Marketing, Internal Communications, Event Management, Public Speaking, Publicity, Marketing, Editing, Leadership, Radio, Digital Media, Facebook, Google Analytics, Product Marketing, SEO, Strategy, Blogging, Online Marketing, Copywriting, Adobe Creative Suite, Social Networking, Digital Marketing, Content Strategy, Marketing Strategy, Advertising
Education
Seneca College of Applied Arts and Technology 2010 — 2011
CCMC, Corporate Communications and Public relations
Wilfrid Laurier University 2005 — 2010
BA, Communication Studies
TELUS Business Solutions April 2014 - Present
Koodo Mobile August 2012 - March 2014
Telus Mobility September 2010 - August 2012
Business Career Centre May 2009 - September 2010
Telus Mobility May 2009 - August 2009
Bank of Montreal May 2008 - August 2008
Nielsen Media Research June 2007 - September 2007
Skills
Product Marketing, Pricing Analysis, Marketing Communications, Social Media Marketing, Analysis, Competitive Analysis, Microsoft Office, Excel, PowerPoint, MS Project, Pricing, Telecommunications, Wireless, Wireline, Fast Learner, Microsoft Excel, Customer Experience, Team Leadership, Training, Project Management, Social Media, Customer Service
Education
Queen's University 2006 — 2010
Commerce, Commerce - Marketing
Beachbody June 2015 - Present
Self Employed May 2012 - Present
Kathleen Oliver - Makeup Artistry April 2004 - Present
Shred-it September 2009 - January 2011
I C Improvements Inc. May 2009 - July 2010
Hatch April 2007 - April 2009
Shred-it 2005 - 2007
Shred-it 2003 - 2004
Shred-it 2002 - 2003
Telus Mobility October 2000 - September 2002
Skills
SAP, Training, Process Improvement, Forecasting, Account Management, Team Leadership, Customer Service, Sales, Team Building, Contract Negotiation, Budget, Management, Customer Satisfaction, Negotiation, Budgets, Microsoft Word, Microsoft Excel, Business Process, Customer Retention, Time Management, Outlook, Coaching, Performance Management, Selling, Sales Operations, Operations Management, Project Management, Leadership, Recruiting, Strategic Planning
Education
Seneca College of Applied Arts and Technology 1998 — 1999
Veterinary Technician
Seneca College of Applied Arts and Technology 1998 — 1999
Veterinary Technician
FAMOUS FOLKS April 2015 - Present
FAMOUS FOLKS March 2014 - Present
O'Regan's Automotive Group September 2013 - March 2014
HIM Men's Clothing Boutique November 2010 - January 2013
Tony's Famous Donairs January 2000 - 2011
CIBC October 2008 - May 2010
Telus Mobility 2007 - 2008
Skills
Customer Service, Sales, Sales Management, Direct Sales, Account Management, Leadership, Budgets, Selling, Business Strategy, Management, Social Media Marketing, Negotiation, Marketing Communications, Team Building, Public Relations, Fundraising, Coaching, Volunteering, Public Speaking, Entrepreneurship, Social Media, Strategy, Time Management, Analysis, Leadership Development, Small Business, Market Research, Retail, Social Networking, Marketing Strategy, Strategic Planning, Team Leadership, Marketing, Event Management, New Business Development
Education
Saint Mary's University 2003 — 2007
BComm, Finance
TELUS Communications January 2015 - Present
TELUS Business Solutions March 2013 - December 2014
Telus Mobility December 2011 - February 2013
Telus Mobility July 2010 - December 2011
Telus Mobility May 2008 - July 2010
Telus Mobility April 2007 - May 2008
TELUS May 2006 - April 2007
Wal-Mart Canada November 2002 - January 2006
Skills
Direct Sales, Channel, Leadership, Management, Sales Management, Sales, Account Management, Telecommunications, Retail, Business Planning, Solution Selling, Customer Retention, New Business Development, Customer Experience, Wireless, Customer Satisfaction
Education
Ryerson University 2004 — 2008
Bachelor of Commerce (BCom), Business, Management, Marketing, and Related Support Services
University of Toronto at Scarborough 2001 — 2004
Bachelor of Science (B.Sc.), Psychology
Amazon May 2015 - Present
Samsung October 2013 - October 2014
Samsung April 2013 - October 2013
Samsung September 2012 - March 2013
British Telecom June 2011 - August 2011
TELUS January 2009 - July 2010
TELUS March 2006 - March 2009
Telus Mobility August 2005 - March 2006
TD Waterhouse May 2004 - July 2005
Skills
Wireless, Management Consulting, Analytics, Financial Modeling, Financial Analysis, Technology Evaluation, Mobile Technology, Business Analysis, Business Strategy, Product Management
Education
Queen's University
Bachelor of Applied Science, Electrical Engineering
University of Virginia - Darden Graduate School of Business Administration
MBA, General Management
Telus Mobility November 2002 - Present
OPTOVATION 2000 - 2002
Nortel Networks March 1997 - September 2001
alcatel lucent shanghai bell May 1992 - 1996
Skills
Engineering, LTE, UMTS, Wireless, IP, GSM, CDMA, Telecommunications, WAP, HSPA, EVDO, Architecture, Mobile, Product Management, Pre-sales, 3GPP, SIP, Product Development, Program Management, Mobile IP
Education
University of Manitoba 1996 — 1998
M. Sc, Telecom
Shanghai University 1988 — 1992
B. Sc, Telecom
Telus Mobility June 2011 - Present
Telus Mobility April 2007 - June 2011
STAPLES Canada May 2009 - August 2009
Sony Music Entertainment January 2005 - March 2007
Consumer Contact ULC March 2003 - March 2006
Skills
Training, Market Research, Marketing, Sales, Customer Satisfaction, HRIS, B2B, PeopleSoft, Research, Incentive Programs, Compensation & Benefit, Call Centers, Human Resources
Education
Ryerson University 2010 — 2014
Bachelor of Commerce, Human Resources
Seneca College of Applied Arts and Technology 2007 — 2010
Business Adminstration- Human Resources Advanced Diploma, Human Resources
TELUS August 2014 - Present
Pool of Wealth September 2010 - Present
Telus Mobility January 2008 - August 2014
Fudge Foundation November 2007 - December 2013
2005- 2008 NORBORD INC December 2005 - April 2008
SpirePointe 2008 - 2008
Bell ExpressVu April 2004 - December 2005
2004-2004 BELL WORLD (Woodbine Centre) January 2004 - April 2004
2004ROGERS COMMUNICATIONS July 2002 - January 2004
BMG MUSIC CANADA INC January 1999 - January 2002
Skills
Direct Marketing, professional development, Goal Setting, Finding Opportunities, Deal-making, Philanthropy, Motivational Speaking, Leadership, Public Speaking, Creative Writer, Sickle Cell Disease, Success Oriented, Wealth Accumulation..., Passion for Success, Staff Development, Sales, Strategy, Public Relations, Training, Strategic Planning, Account Management, Fundraising, Management, Advertising, Event Planning, Entrepreneurship, Social Media, Marketing Strategy, Customer Retention, Brand Development, Time Management, Online Marketing, Brand Management, Event Management, Social Media Marketing, Customer Service, Marketing, Digital Marketing, Nonprofits, Social Networking, Marketing Management, Segmentation, Online Advertising, Product Marketing, Lead Generation, Integrated Marketing, Business Development, Strategic Partnerships, B2B, B2B Marketing
Education
Ryerson University 1998 — 2003
BComm, marketing
Harris Institute For the Arts 1997 — 1998
Recording Arts Management Diploma, Entertainment Marketing
York memorial
The North West Company March 2015 - Present
Akouto Consulting Services October 2012 - Present
Rogers Communications July 2014 - November 2014
Canadian Tire 2013 - 2014
Purchasing Management Association of Canada April 2009 - October 2012
Fifth P Solutions 2007 - 2008
Telus Mobility January 2006 - June 2007
Telus Mobility March 2004 - January 2006
Telus Mobility January 2002 - March 2004
Fido 1999 - 2001
Skills
Instructional Design, E-Learning, Training, Performance Management, Organizational..., Needs Analysis, Adult Education, Change Management, Project Management, Coaching, Articulate Suite, Leadership Development, Strategic Planning, Program Management, Learning Management, Blended Learning, Training Delivery, Consulting, Workshop Facilitation
Education
Ryerson University
Mercedes-Benz Canada April 2011 - Present
BBDO / Proximity 2010 - 2011
AIR MILES Reward Program 2006 - 2010
TELUS Mobility 2004 - 2006
JWT (Go Direct) 2001 - 2004
Skills
Direct Marketing, Integrated Marketing, Relationship Marketing, Email Marketing, Interactive Marketing, Loyalty Marketing, Advertising, Database Marketing, Marketing Strategy, Marketing Communications, Account Management, CRM Integration, Loyalty Programs, B2B, SAP CRM, CRM, Magazine Management, Agency Relationship..., Content Strategy, Social CRM, Direct Mail, Digital Marketing, Customer Acquisition
Education
University of Toronto 2015 — 2016
Digital Strategy and Communications Management
University of Toronto - Rotman School of Management
Social CRM: Managing Customer Engagement Using Social Media and CRM
Sheridan College
Advertising, Marketing, Sales, Media
Rogers Communications April 2014 - Present
Rogers Communications February 2012 - Present
UOB June 2011 - September 2011
Telus Mobility 2008 - 2010
Rogers Communications June 2007 - July 2008
Prestige Telecom January 2007 - June 2007
Skills
Wireless, Telecommunications, Solaris, CCNA, Operating Systems, Product Development, CDMA, GSM, UMTS, LTE, Transmission, 3G, TCP/IP, SS7, IP, Mobile Devices, Mobile Communications, Quality Assurance, PMP, Computer Network..., Vendor Management, Switches, VoIP, Testing, Network Design, Unix, Wireless Networking
Education
ITIL 2013 — 2013
ITIL V3 Foundation Certification, Information Technology
UOB (United kingdom) 2010 — 2011
M.Sc., Telecommunications and Network Management
SUN Microsystems Inc. 2009 — 2009
Certificate, SUN Certified System Administrator for Solaris 9, 10 OS
Ryerson University 2008 — 2009
Telecommunications Eng.
Humber Institute of Technology, Toronto Canada 2005 — 2007
Wireless and Telecommunications Technology
CISCO
CCNA, Cisco Certified Network Associate
Best Buy Canada November 2008 - January 2012
Telus Mobility November 2007 - January 2008
Sportchek October 2005 - November 2007
Toronto Catholic District School Board 2002 - 2005
Skills
Excellent Written and..., Organized, Time Management, Microsoft Excel, Word..., Inventory Management, Supervisory Experience, budgeting, Report Building, Multi-tasking, Team Building, Team-oriented, Mac OS X, ProTools, Ableton and..., Learning Quickly, Eye for Detail
Education
Cetennial College 2012 — 2013
Recording Arts Technology/Technician
Seneca College of Applied Arts and Technology 2005 — 2008
Advanced Diploma, Business Administration - Information Systems
Sir Oliver Mowat C.I 2001 — 2005
Promotivate LP March 2015 - Present
Starcom MediaVest Group August 2014 - March 2015
Starcom MediaVest Group June 2013 - August 2014
Mediacom Canada September 2011 - June 2013
Universal McCann March 2010 - March 2011
MPG January 2008 - March 2010
MPG August 2007 - January 2008
Telus Mobility January 2003 - April 2007
Skills
Management, Media Planning, Advertising, Media Buying, Integrated Marketing, Digital Strategy, Strategy, Media Strategy, Digital Media, Sales, Digital Marketing, comScore, Online Advertising, Outdoor Advertising
Education
Sheridan College 2005 — 2007
Advertising, Marketing and Media
TD 2014 - Present
Questrade 2012 - 2014
RBC, TD Bank, Bell Mobility, 2008 - 2012
Telus Mobility 2005 - 2008
Apple Computer 1994 - 1994
Skills
User Experience, Mobile Applications, Mobile Devices, Information Architecture, Digital Strategy, E-commerce, User Interface, Product Management, Digital Media, Usability Testing, Android, User Experience Design, Mobile Internet, Strategy, Web Development, Usability
Education
Designing Gamification Level 1 - Engagement Alliance
Designing Gamification Level 1, Level 1
Designing Gamification Level 2 - Engagement Alliance
Designing Gamification Level 2, Level 2
Ryerson University
Bachelor of Commerce (B.Com.), IT Management
TELUS January 2013 - Present
TELUS February 2008 - Present
TELUS Communications November 2007 - February 2008
TELUS Communications January 2004 - November 2007
Telus Mobility February 2001 - December 2003
Skills
Certified Scrum Master..., Agile Methodologies, Integration, Project Management, IT Management, Risk Management, Management, Analysis, Requirements Analysis, Business Analysis, Testing, Telecommunications, Wireless, MS Project, Project Planning, Databases, Java Enterprise Edition, SDLC, Software Project..., Requirements Gathering, Business Process, Visio, Software Documentation, ITIL, Project Portfolio..., Weblogic, SoapUI
Education
Ryerson University 2005 — 2006
ITM Curriculum
Sheridan College 1999 — 2003
Systems Analysis, School of Information Technology
Bumble Bee Foods April 2013 - Present
PMI January 2012 - April 2013
ScrollMotion December 2011 - April 2013
Cricket Communications June 2009 - May 2011
VeriSign June 2007 - April 2009
TELUS Mobility January 2005 - June 2007
TELUS Mobility September 2001 - January 2005
Skills
Program Management, Team Building, Process Improvement, Integration, Client Relationship..., CRM, PMP, Telecommunications, SDLC, Project Management, Change Management, Management, Project Planning, Account Management, Vendor Management, PMO, Leadership, Analysis, Performance Management, Budgets, Cross-functional Team..., Team Leadership, Software Project..., Team Management, Requirements Analysis, Business Process..., Product Management, Business Intelligence, Business Process, Project Portfolio..., Project Delivery, Quality Assurance, Entrepreneurship, Strategy, Agile Methodologies, IT Strategy, ERP, Mobile Devices, Software Development, SQL, Data Warehousing, IT Management, Management Consulting, Cloud Computing, Scrum, Agile Project Management, Resource Management, Solution Architecture, Governance, Enterprise Architecture
Education
Seneca College of Applied Arts and Technology 1999 — 2001
Bell November 2012 - Present
ING DIRECT March 2002 - October 2012
Telus Mobility June 2001 - February 2002
TD January 2000 - June 2001
Manulife Financial June 1999 - January 2000
Skills
Avaya Interaction Center, Aspect Eworkforce..., Avaya Intuity/Audix..., Avaya CMS Administration, Verint Call Recording..., Avaya Communication..., Avaya Aura, Avaya AES, Avaya IP Telephony, Avaya Call Back Assist, Facsys Enterprise fax..., LifeSize Video..., Avaya Voice Portal, Avaya One X communicator, Aura Conferencing, Telecorp Plasma Display, Cisco Technologies, Windows Server, Business Analysis, Process Improvement, ITIL, Call Center, Disaster Recovery, Vendor Management, SDLC, Requirements Analysis, Active Directory, Workforce Management, Avaya, Management, Call Centers, Leadership, Telecommunications, CTI, VoIP, Routing, Data Center, Integration, ACD, Troubleshooting, System Administration, IVR, Avaya Technologies
Education
Ryerson University
AIM (ITM), Computer Systems Networking and Telecommunications
Telus Mobility 2007 - Present
TELUS February 2007 - September 2011
TELUS Communications 2007 - September 2011
Rogers Communications Inc. 2001 - 2007
Whalen for Rogers Communications 1996 - 1998
Skills
Telecommunications, Contract Negotiation, Sales Management, Vendor Management, Management, LTE, Wireless, Project Management, Mergers & Acquisitions, Team Leadership, Negotiation, CRM, Strategic Planning, Project Planning, Cellular Communications, Real Estate, RF, CDMA, Contract Management, Government, Customer Service, New Business Development, Team Building, Change Management, Account Management, Business Development, Program Management, Cross-functional Team..., Strategy, UMTS, 4G, Leadership, Budgets, Analysis, EVDO, Mobile Devices, Business Planning, Business Strategy, Sales, iDEN, Solution Selling, Direct Sales, Selling, RF Engineering, Microwave, Product Marketing, Product Management, WiMAX, Process Improvement, Operations Management
Education
Southern Alberta Institute of Technology
William Aberhart Sr. High, Calgary
Seneca College of Applied Arts and Technology Weekend DispatcherScout Logistics CorporationSeptember 2011 - Present
Ryder Integrated Logistics October 2008 - December 2010
Sitel Canada September 2007 - September 2008
Telus Mobility July 2004 - August 2007
Education
Seneca College of Applied Arts and Technology 2010 — 2012
Purchasing and Supply Chain Management
Jarvis Collegiate 1999 — 2004
Diploma
Lionbridge February 2015 - Present
Telus Mobility July 2001 - November 2011
Telus Mobility July 1999 - July 2001
Telus Mobility February 1997 - July 1998
Compucentre 1984 - 1996
Skills
User Experience, CMS, Information Design, Intranet, Usability, Content Management, Web Content Management, Content Strategy, Marketing Communications, Web Development, Dreamweaver, Customer Service, Strategy, Team Leadership, Retail Category..., Inventory Control, Conflict Resolution, Cashiering
Education
C.W. Jeffery's Secondary School
OSSGD, English
Seneca College of Applied Arts and Technology
CSC November 2002 - September 2012
Solect 2000 - 2002
Telus Mobility 1997 - 2000
Roger's AT&T Wireless 1992 - 1997
Skills
Business Analysis, Requirements Analysis, Requirements Gathering, SDLC, Test Management, Test Planning, Test Cases, System Testing, Manual Testing, Regression Testing, User Acceptance Testing, Quality Center, Team Leadership, Global Teams, Test Execution, Training Delivery, Testing, Business Process, Project Management, Quality Assurance, Analysis, Business Requirements, Software Project..., MS Project, Software Quality..., Telecommunications, CRM, Visio, Agile Methodologies, Software Documentation, Oracle, Test Automation, SharePoint, PMP, Microsoft Project, HP Quality Center
Education
Seneca College of Applied Arts and Technology
Computer Programming/Analysis Co-op Diploma with Honours
mobileLIVE - EmergiTEL Group June 2013 - Present
TELUS Mobility April 2012 - June 2013
Motorola Mobility September 2008 - April 2012
HBC September 2007 - September 2008
Skills
Wireless Networking, Systems Engineering, Mobile..., LTE, Wireless, Telecommunications, Mobile Telephony, UMTS, Testing, Mobile Devices, CDMA, Project Management, 3G, GSM, Mobile Communications, Test Automation, Product Management, Test Planning
Education
Seneca College of Applied Arts and Technology 2003 — 2006
Computer Engineering Technology, Engineering
Thistletown Collegiate Institue
Intact Financial Corporation June 2011 - Present
Camilion Solutions October 2009 - June 2011
Oracle Financial Services Software Ltd 2006 - 2009
QAT 2003 - 2006
Castek Software Inc. 2001 - 2003
Telus Mobility 2000 - 2001
Castek Software Inc. 1998 - 2000
Skills
SDLC, Requirements Gathering, Business Requirements, Requirements Analysis, Data Analysis, Data Mapping, Business Process Mapping, Property & Casualty..., Requirements Management, PMP, Integration, Business Process, DB2, Systems Analysis, UML, Software Documentation, Visio, Business Analysis, SOA, Project Management, Software Project..., Quality Assurance, Gap Analysis, Functional..., User Acceptance Testing, Test Planning, Test Cases, Data Modeling
Education
Information Technology Institute (ITI)
IT Diploma
Project Management Institute (PMI)
PMP Certification, Project Management Professional
Ryerson University
Certificate, Project Management
University of Saskatchewan
Bachelor of Commerce, Business
Centerline Solutions December 2012 - Present
AT&T Mobility October 2009 - Present
T-Mobile August 2008 - April 2009
Telus Mobility April 2008 - August 2008
US Cellular June 2007 - December 2007
Forsk US Inc. 2006 - 2007
Marconi Wireless 2003 - 2006
Siemens Shanghai Mobile Communications Ltd 1994 - 1999
Skills
RF Design, RF Optimization, Atoll, LTE, PlaNet EV, UMTS/HSPA, WiMAX, GSM, RFDS, Monte Carlo Simulation, RNDCIQ, DAS RF Design, Project Portfolio..., Product Management, MapInfo, VBA, Excel, Macro, SQL, TEMS Investigation, Actix, DAS, Planet EV, RF, RF Engineering, UMTS, RF design, RAN, Microsoft Excel, 4G, EVDO, HSPA, WCDMA, Cellular Communications, CDMA, RF Planning, BSS, 3G, HSDPA, Wireless, Network Optimization, Edge, 3GPP, Microwave, GPRS, Antennas, WiFi, TEMS, Backhaul, Network Design
Education
University of Toronto 1999 — 2000
Master of Engineering
University of California, Berkeley, Haas School of Business
Shanghai Jiao Tong University
Bachelor of Information and Control Engineering
Telus Mobility August 2011 - Present
Education
Ryerson University 1999 — 2003
Bachlor of Commerce, IT Management, Major: Telecommunications; Minor: E-Commerce
SUNCOR Energy Inc. Systems AnalystCGG VeritasAugust 2006 - October 2006
TELUS Mobility May 2006 - August 2006
Education
Information Technology Institute (ITI) 2001 — 2001
Applied Information Technology, Information Technology
Saint Mary's University 1991 — 1998
TMW Systems July 2010 - Present
TELUS Corporation Inc August 1993 - September 2009
Telus Mobility 1993 - 2000
Sierra Systems May 1990 - August 1993
Education
Simon Fraser University 1984 — 1990
Bell April 2015 - Present
Bell June 2013 - April 2015
Bell July 2012 - June 2013
TELUS Communications September 2008 - July 2011
TELUS 2004 - September 2008
Telus Mobility 2000 - 2004
Clearnet May 1998 - January 2000
Accenture 1995 - 1998
Skills
Business Analysis, Business Intelligence, Call Center, Customer Service, Continuous Improvement, Customer Experience, Process Improvement, Field Operations
Education
York University - Schulich School of Business 1992 — 1994
MBA
Queen's University 1988 — 1991
BA, Economics
Nepean High School
TELUS August 2014 - Present
TELUS January 2013 - August 2014
TELUS September 2009 - January 2013
TELUS September 2008 - January 2009
TELUS November 2007 - October 2008
TELUS August 2003 - November 2007
Telus Mobility October 2000 - August 2003
Clearnet April 1997 - October 2000
Skills
Telecommunications, LTE, Wireless, IP, HSPA, CDMA, Vendor Management, Cross-functional Team..., IT Strategy, Network Design, Product Management, VoIP, Managed Services, SIP, Project Planning
Education
Ryerson University 1993 — 1997
B.Eng, Industrial Engineering
Telus Mobility January 2007 - Present
Macrtist January 1984 - Present
Telus Mobility September 2006 - January 2007
Education
Seneca College of Applied Arts and Technology 1978 — 1981
Alcatel - Lucent September 2012 - Present
Telus Mobility June 2006 - September 2012
LComm Inc. March 2005 - June 2006
Education
Queen's University 2000 — 2004
TELUS May 2014 - Present
TELUS April 2012 - May 2014
Toronto Cartoonists Workshop May 2010 - December 2013
Telus Mobility December 2010 - April 2012
Telus Mobility May 2009 - November 2010
Xplornet June 2008 - January 2009
Rogers Communications June 2006 - March 2008
Rogers Communications November 2003 - June 2006
Rogers Communications July 2002 - November 2003
Skills
Management, Product Development, Cross-functional Team..., Marketing Communications, Product Marketing, Marketing Strategy, B2B, Customer Experience, Marketing, Strategy, Strategic Planning, Digital Media, Sales, Telecommunications, Corporate Communications, Competitive Analysis, Wireless, Business Analysis, Segmentation, Team Leadership, Product Management, Vendor Management, Project Management, Business Strategy, Leadership, Online Marketing, CRM, Social Media, Program Management, Analysis, Go-to-market Strategy, Strategic Partnerships, Mobile Devices
Education
Ryerson University 1997 — 2001
Publishing, Book Publishing
Ryerson University
Publishing
TELUS March 2004 - Present
TELUS Mobility July 2002 - March 2004
TELUS Mobility July 2001 - July 2002
Nortel May 2000 - July 2001
Sprint Canada Inc. February 1997 - May 2000
Sprint Canada Inc June 1996 - February 1997
Sprint Canada Inc. July 1995 - June 1996
AT&T Canada September 1989 - July 1995
Education
York University - Schulich School of Business 2007 — 2008
Masters Certificate in Project Management
Seneca College of Applied Arts and Technology 1986 — 1988
Electronics - Telecommuincation
Enterasys Networks October 2008 - Present
Chantry Networks - A Siemens Company June 2006 - October 2008
Telus Mobility December 2004 - June 2006
Skills
WLAN, Wireless, TCP/IP, Ethernet, System Testing, SNMP, SIP, WiFi, Embedded Software
Education
Ryerson University
Atlantic Tele-Network, Inc. April 2015 - Present
Samsung Telecommunications America November 2011 - August 2014
Ericsson February 2011 - November 2011
Clearwire May 2009 - January 2011
Telus Mobility June 2008 - April 2009
Ericsson September 2007 - April 2008
T-Mobile June 2006 - August 2007
Amatel Incorporated June 2005 - May 2006
Ericsson Canada, Incorporated February 2001 - April 2005
Ericsson Telecommunications, Incorporated. June 1994 - January 2001
Skills
Microwave, IP, WiMAX, RF, Ethernet, Routers, Switches, Backhaul, Optical Fiber, OTN, SDH, Pathloss, Routing, Wireless, Telecommunications..., Network Design, Wireless Networking, Transmission, Telecommunications, NMS, DWDM, GSM, UMTS, Testing, 3G, ATM networks, Core Network, OSPF
Education
Pamantasan ng Lungsod ng Maynila
B.Sc., Electronics and Communications Engineering
TC Media November 2014 - Present
Diamond "Q" Studio August 2014 - October 2014
Rogers Communications January 2014 - July 2014
Rogers Communications May 2013 - July 2014
66 Music August 2012 - September 2013
Research In Motion 2008 - August 2012
Openwave 2001 - 2004
Diversinet November 1999 - August 2001
Telus Mobility June 1994 - October 1999
Kasten Chase 1994 - 1999
Skills
Mobile Devices, Project Management, Product Development, Music, Mobile Internet, Music Production, Wireless, Mobile Technology, Agile Project Management, Telecommunications, Songwriting, Blackberry, Cross-functional Team..., Program Management, PMP, Integration, Software Project..., Software Development, Wireless Access, Team Leadership, Testing, Mobile Communications, Leadership, Vendor Management, Smartphones, Solution Architecture, Orchestration, Arranging, SDLC, Solutions Marketing, Artistic Glue, CDMA, Communication, Scrum, Mobile Applications, Agile Methodologies, Arrangement, Project Portfolio..., Stakeholder Engagement, Product Management
Education
Ryerson University 1979 — 1982
Holland Bloorview Kids Rehabilitation Hospital March 2014 - Present
Medisys September 2013 - March 2014
Medisys August 2012 - September 2013
AIMIA May 2010 - August 2012
Telus Mobility 2008 - 2010
Skills
Outlook, Customer Service, Medical Terminology, Medical Records, Data Entry, Microsoft Word, Administrative..., Cpr Certified, Time Management, Medical Billing, Office Administration
Education
York University 2002 — 2006
Psychology
Seneca College of Applied Arts and Technology 2000 — 2002
Early Childhood Education, Early Childhood Education and Teaching
Rogers Communications Inc. August 2010 - Present
Telus Mobility March 2006 - August 2010
Skills
Photoshop, Microsoft Office, HTML, Teamwork, Direct Marketing, Digital Marketing, Marketing Communications, Email Marketing, Marketing Strategy, Online Advertising, Customer Experience, Social Media Marketing, Mobile Devices, Advertising, B2B, B2B Marketing, Direct Mail, Marketing, Cross-functional Team..., Social Media, Management, Strategic Planning, Leadership, Product Marketing, Budgets, Integrated Marketing, Online Marketing, Competitive Analysis
Education
Ryerson University 1993 — 1997
Bachelor of Commerce Degree
Ryerson University
Project Management Certification
W.E.B.S February 2007 - Present
Canadian Diabetes Association May 2008 - March 2010
Telus Mobility December 2000 - February 2007
Rebellium August 2000 - December 2000
MyKids Benefit October 1999 - July 2000
Toronto Life Magazine 1998 - 1999
Skills
Wordpress, CMS, Web Design, Online Marketing, Web Development, Dreamweaver
Education
St Augustine Girls' High School 1989 — 1996
Ryerson University
TELUS Communications 2005 - Present
Telus Mobility September 2004 - August 2010
Capital One January 2005 - October 2006
Capital One Financial Services January 2005 - October 2006
Durham College January 2004 - January 2005
Durham College November 2002 - January 2005
Lombardi Publishing May 2003 - December 2004
Colliers International Real Estate November 2002 - June 2003
Colliers International June 2000 - June 2003
Horse Publications Group June 1999 - April 2003
Skills
Advertising, Brochures, Layout, Direct Marketing, Art Direction, Adobe Acrobat, Direct Mail, Marketing, Photoshop
Education
Seneca College of Applied Arts and Technology 1977 — 1981
Graphic Design Honours, Graphic Design
Seneca College of Applied Arts and Technology 1977 — 1980
Graphic Design Honours, Graphic Design
George Washington University
Project Management Certificate
Newly Weds Foods September 2014 - Present
Telus Mobility 2007 - 2013
Sprint Canada/Rogers Communications 2003 - 2007
Sprint Canada 2001 - 2003
Sprint Canada 2000 - 2001
Sprint Canada 1997 - 2000
Skills
Telecommunications, Wireless, Product Management, Account Management, Solution Selling, Cross-functional Team..., Program Management, Strategic Pricing, Salesforce.com, Business Intelligence, Strategy, Product Development, Business Planning, Business Strategy, Team Leadership, Pricing Strategy
Education
Seneca College of Applied Arts and Technology
Diploma, Law and Administration
George Washington University
Project Management Certificate
Further Education
Seneca College of Applied Arts and Technology
Diploma, Business and Administration
TELUS July 2015 - Present
TELUS April 2013 - Present
Telus Mobility January 2011 - Present
Telus Mobility August 2010 - January 2011
Telus Mobility December 2008 - August 2010
NewspaperDirect December 2006 - June 2008
RPO Management Consultants (acquired by Secor Group) August 2005 - November 2006
Darwin POS Solutions Inc January 2003 - July 2005
Skills
Telecommunications, Product Management, Business Strategy, Wireless, Strategic Planning, Solution Selling, Business Analysis, Mobile Devices, Team Leadership, Negotiation, Account Management, Product Marketing, New Business Development, Project Management, Business Case, Product Development, Analytics, Sales Management, Cross-functional Team..., Business Development, Pricing, Project Planning
Education
Queen's University 2002 — 2005
Masters of Engineering, Wireless Communications
Queen's University 1998 — 2002
Bachelor of Engineering, Mathematics and Engineering
TELUS June 2013 - Present
Telus Mobility July 2010 - May 2013
Telus Mobility November 2008 - July 2010
Skills
Telecommunications, SDLC, SQL, Business Analysis, Requirements Analysis, Integration, Unix, Software Project..., Enterprise Architecture, Vendor Management, Testing, Agile Methodologies, PMP, Project Management, Software Development, Oracle
Education
Ryerson University
Information Technology Management
CNRL October 2010 - Present
The Personnel Department June 2005 - October 2010
Telus Mobility October 2003 - June 2005
School District 28 January 1998 - August 2003
Skills
Reference Checking, Recruiting, Screening, Temporary Staffing, Technical Recruiting, Applicant Tracking..., Sourcing, Talent Acquisition, Recruitment Advertising, Onboarding, Human Resources, Permanent Placement, Screening Resumes, Energy, Performance Management
Education
Simon Fraser University 1997 — 1998
Teaching Certificate, Education
The University of British Columbia 1991 — 1995
Bachelor of Arts, History/Psychology
Correlieu Secondary School 1987 — 1991
Exchange Solutions August 2015 - Present
LoyaltyOne July 2013 - August 2015
Xtreme Labs Inc. September 2012 - June 2013
Mobile at OLSON October 2010 - September 2012
Telus Mobility July 2005 - September 2010
Celestica June 2003 - July 2004
Skills
XML, Java, SQL, Web Services, Software Development, Java Enterprise Edition, Spring, Agile Methodologies, Mobile Technology, Unix, Hibernate, Informatica, Control-M, Oracle Service Bus, Mule ESB, SOA, Ant, SOAP, Android, Tomcat, Spring Framework, Business Analysis
Education
Queen's University 2000 — 2005
Computer Engineering w. Professional Internship
Queen's University 2000 — 2005
Bachelor of Engineering (B.Eng.), Computer Engineering
URBAN UTOPIA REAL ESTATE MANAGEMENT November 2013 - Present
Life GPS April 2009 - Present
Bell Mobility May 2005 - August 2013
Telus Mobility September 1998 - May 2000
BC Tel May 1997 - December 1997
Motorola January 1997 - March 1997
Skills
Certified International..., Management, Sales, Retail, Customer Service, Telecommunications, Wireless, Sales Management, Customer Experience, Account Management, Solution Selling, Team Leadership, Direct Sales, Coaching, Business Development, Sales Operations, Team Building, New Business Development, Customer Satisfaction, B2B, Strategic Planning
Education
Sauder School of Business 2013 — 2014
BC Licensed, Property Management
CTI - Coaches Training Institute 2009 — 2010
Professional Coach
The University of British Columbia 1997 — 2004
BA, B. Comm.
Lufkin High School 1992 — 1995
Assurant Solutions May 2015 - Present
Assurant Solutions February 2009 - May 2014
Assurant Solutions July 2008 - February 2009
Telus Mobility April 2005 - July 2008
Telus Mobility September 2003 - April 2005
Telus Mobility November 2000 - September 2003
Skills
Proficient in..., Call Centers, Training, Management, Program Management, Project Management, Strategy, Leadership, Performance Management, Process Improvement, Account Management, CRM, Team Leadership, Call Center, Sales
Education
Seneca College of Applied Arts and Technology
Certificate for Adult Education/Staff Training
University of Toronto
Bachelor of Honors, Specialist degree in French with a Major in English
University of Toronto - Ontario Institute for Studies in Education
Bachelor of Education, Intermediate/Senior, French and English
Telus Mobility 2010 - Present
Research Now 2008 - 2010
Becker Profesional Review 2007 - 2008
LexisNexis Canada Inc. 2005 - 2007
HTE Canada Inc. 2004 - 2005
Skills
Marketing, Marketing Strategy, Marketing Communications, Product Marketing, Project Planning, Integrated Marketing, Team Leadership, Marketing Management, Market Research, Competitive Analysis, Leadership, Management, Strategy, Telecommunications, Project Management, Cross-functional Team..., Product Management, Direct Marketing
Education
University of Windsor
B.A. (Honours), Communications
Ryerson University
Public Relations
Honda Canada Inc June 2012 - Present
Honda Canada August 2002 - June 2012
Telus Mobility 2000 - August 2002
Various Contigency and Retained Search Firms 1996 - 2000
Skills
Employee Relations, Performance Management, Benefits, Coaching, Negotiation, Compensation, Customer Relations, Problem Solving, Benefits Administration, Budgeting, HRIS, Process Improvement, Excel, Continuous Improvement, Payroll, Mentoring, Talent Management, Employee Engagement, Team Building, Succession Planning, Analysis, HR Strategy, Organizational..., Word, PeopleSoft, Recruitment/Retention, PowerPoint, Labor Relations, Leadership Development, Microsoft Office, Customer Satisfaction, Employee Benefits, Deferred Compensation, Customer Service, Management, Training, Interviews, Employment Law, Problem Management, Budgets, Recruiting, Microsoft Word
Education
York University 1992 — 1996
Bachelor of Arts
Seneca College of Applied Arts and Technology
HRM, Human Resources Management
Zedd Customer Solutions LP Inc. May 2011 - February 2015
Elovate Systems Inc. March 2010 - January 2011
Nike Canada Ltd November 2007 - April 2009
Nike Canada Ltd July 2004 - November 2007
Telus Mobility October 2000 - July 2004
NEBS 1998 - 1999
Skills
Management, Recruiting, Customer Service, CRM, Leadership, Team Management, Call Centers, Project Management, Performance Management, Customer Experience, Training, Sales, Salesforce.com, Customer Satisfaction, Strategy, Retail, Strategic Planning, Teamwork, Account Management
Education
Ryerson University 1993 — 1996
BCOMM, Marketing Major
Sheridan College 1990 — 1993
Business Administration Diploma, Marketing Major
BMO Investor Relations & Corporate Communications April 2015 - Present
WireIE Holdings International Inc. October 2012 - January 2015
Jonas Software September 2003 - June 2012
Telus Mobility March 1997 - September 2003
Education
Seneca College of Applied Arts and Technology
SNC Lavalin Pharma March 2006 - September 2007
Telus Mobility 2003 - 2003
Education
Seneca College of Applied Arts and Technology 2009 — 2009
BMO December 2012 - Present
Scotiabank , Toronto, Ontario, October 2009 - December 2012
LoyaltyOne March 2009 - September 2009
Bank of Montreal Financial Group 2006 - 2009
Cancer Care Ontario April 2005 - January 2006
Telus Mobility May 2004 - March 2005
McDonald's Restaurants of Canada Limited 1985 - 2001
Skills
Data Analysis, Systems Analysis, Business Analysis, Business Intelligence, Data Warehousing, Solution Architecture, System Design, Information Architecture, Healthcare Information..., Retail Banking, Commercial Banking, Investment Banking, Private Banking, Decision Support, Software Project..., Project Planning, Team Leadership, Data Modeling, Data Mining, Business Process..., Data Mapping, Business Requirements, Requirements Management, Requirement..., Payroll, SDLC, Requirements Analysis, Business Process, Analysis, PMP, Requirements Gathering, Analytics, Quality Assurance, Data Marts, PMO, Integration, Data Integration, ETL, User Acceptance Testing
Education
Ryerson University 1985 — 1987
Bachelor of Business Management, Computer Business Information Systems
Ryerson University 1981 — 1984
Diploma in Business Administration, Business Computers & Marketing
TELUS April 2014 - Present
Telus Mobility February 2011 - April 2014
Telus Mobility June 2008 - February 2011
Skills
PMO, Project Management, Call Centers, Telecommunications, Business Analysis, SDLC, Wireless, Customer Experience, Team Leadership, Leadership, Management, Process Improvement, Customer Service, Cross-functional Team...
Education
Ryerson University 2010 — 2011
Certificate in Project Management
University of Guelph 2004 — 2008
Bachelor of Science (BSc), Human Kinetics
John G. Hofland Ltd. November 2013 - Present
2128608 Ont Inc November 2012 - November 2013
Kraft Foods October 2010 - November 2012
MAX Wares Ltd August 2006 - August 2009
Eastman Kodak November 2003 - April 2006
Kodak May 2002 - September 2005
Telus Mobility August 2001 - May 2002
Coca-Cola Enterprises November 1998 - January 2001
Coca-Cola Enterprises November 1997 - June 1999
ACNielsen 1996 - 1997
Skills
Strategic Leadership, Retail Category..., Fiscal Impact Analysis, Cross-functional Team..., Delivering Results, Strategic Planning, Management, Pricing, Sales Operations, Sales Management, Strategy, Marketing Strategy, Sales, Product Development, New Business Development, Competitive Analysis, Leadership, Trade Marketing, Forecasting
Education
Queen's University 1991 — 1993
MBA, Marketing and Finance
University of Toronto 1985 — 1989
BSc, Microbiology
TMX Group September 2011 - Present
Research In Motion August 2010 - September 2011
Telus Mobility April 2007 - July 2010
Morneau Sobeco November 2005 - April 2007
Alcatel-Lucent September 2001 - July 2005
Skills
C++, Java, C#, SQL, Databases, Object Oriented Design, .NET, Unix Shell Scripting, Microsoft SQL Server, Telecommunications, UML, Web Services, Design Patterns, Performance Engineering, Relational Databases, System Design, SS7, Integration, SOA, Java Enterprise Edition, Solace Messaging System, CDMA/UMTS Online..., CVS, J2EE Application..., Electronic Trading..., DAG card capture and..., Shell Scripting
Education
Peking University 1994 — 2001
Master, Computer Science, Mathematics/statistics, Economics
Peking University 1994 — 1998
Bachelor's degree, Mathematics/statistics, Economics
IntelliResponse Systems Inc June 2015 - Present
Telus Mobility January 2011 - May 2015
Fifth Gear March 2007 - July 2010
Punjab Communications Limited July 2005 - December 2005
Skills
SDLC, Test Planning, Requirements Gathering, Requirements Analysis, Problem Solving, Acceptance Testing, Reporting & Analysis, Data Modeling, Web Services, Web Applications
Education
University of Toronto 2013 — 2015
Certificate in Business Analysis, Business Analysis, 85%
Punjab Technical University 2002 — 2006
B. Tech., Electronics & Communication Engineering
BC Hydro February 2012 - Present
FortisBC January 2008 - February 2012
FortisBC 2008 - 2012
TELUS 2006 - 2008
TELUS 1995 - 2008
TELUS January 2006 - January 2007
TELUS 2002 - 2006
Telus Mobility 1995 - 2000
Skills
Leadership Development, Employee Engagement, Change Management, Performance Management, Coaching, Leadership, Succession Planning, Organizational..., Workshop Facilitation, Human Resources, Talent Management, Organizational..., Onboarding, Employee Relations, Organizational Design, Employee Training, Deferred Compensation, Workforce Planning
Education
The University of British Columbia 1993 — 1997
HKIN
Simon Fraser University
Executive Management Certificate
University of Toronto - Rotman School of Management
Director's Business School, Business
Shomi Partnership April 2015 - Present
Synacor August 2013 - September 2014
Diversinet January 2011 - April 2013
Telus Mobility April 2010 - December 2010
Diversinet July 2009 - February 2010
Tira Wireless August 2007 - August 2008
Skills
Mobile Devices, Quality Assurance, Microsoft SQL Server, Blackberry, Java, Testing, Test Planning, Agile & Waterfall..., Scrum, MySQL, Integration, Databases, Android, Mobile Applications, Test Automation
Education
Seneca College of Applied Arts and Technology 2001 — 2005
Diploma, Computer Since, Software development
Jonas Software April 2012 - Present
Jonas Software June 2010 - July 2012
Sun Microsystems of Canada Inc February 2009 - May 2009
Open Text 2009 - 2009
Ontario Science Centre October 1999 - July 2008
Telus Mobility May 2004 - October 2005
Telus Mobility April 2003 - May 2004
Skills
Management
Education
Ryerson University 1997 — 2002
BComm, Business Information Systems
Seneca College of Applied Arts and Technology
Telus Mobility May 2011 - Present
Bell Mobility November 1997 - March 2011
Education
Seneca College of Applied Arts and Technology 2008 — 2011
Business
MPAC November 2012 - Present
MPAC February 2012 - November 2012
MPAC August 2011 - February 2012
MPAC July 2011 - August 2011
MPAC September 2007 - July 2011
Telus Mobility September 2006 - October 2007
Bell May 2005 - October 2006
Direct Energy May 2001 - August 2002
Skills
Customer Service, ITIL, Windows 7, Analysis, Active Directory, Microsoft Office, Access, Outlook, Data Analysis, Leadership, Team Leadership, Software Documentation, Real Estate, System Administration, Troubleshooting, Appraisals, Business Analysis, Data Entry, Windows, Customer Satisfaction, Time Management, Project Management, Team Building
Education
Seneca College of Applied Arts and Technology 2002 — 2005
Diploma, Computer Networking and Techincal Support
Lester B. Pearson 1996 — 2001
O.S.S.D
Newton Federal Bank June 2014 - Present
Telus Mobility June 2002 - April 2012
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Technical Support, Management, Leadership, Team Building, Coaching, Microsoft Excel, Marketing Communications, Call Centers, Social Media Marketing, Telecommunications, Project Management, Customer Satisfaction, Vendor Management
Education
Seneca College of Applied Arts and Technology 2007 — 2009
Human Resources Management and Services
Northern Caribbean University 1992 — 1997
Bachelor's Degree, Business Administration and Management, General
Telus Mobility February 2011 - Present
Bank of Montreal March 2009 - February 2011
RBC 2007 - 2009
FIDELITY INVESTMENTS 2006 - 2007
Education
Ryerson University 2002 — 2006
Bachelor of Commerce
TD July 2014 - Present
TD Canada Trust July 2008 - Present
Match Marketing Group April 2005 - October 2007
Telus Mobility April 2005 - July 2007
Skills
Sales, Banking, Finance, Credit, Investments, Mutual Funds, Event Planning, Loans, Retail Banking, Commercial Banking, Mortgage Lending, Credit Analysis, Credit Risk, Financial Analysis, Consumer Lending, French, Team Leadership, Relationship Management, Leadership, Time Management, Customer Service, Microsoft Office
Education
York University 2013 — 2015
Bachelor of Arts (BA)
Seneca College of Applied Arts and Technology 2009 — 2011
Business Administration, Marketing with a Specialization in Event Planning
Telus Mobility May 1995 - Present
Skills
Business Case, Business Analysis, Business Requirements, Call Center, Visio, Competitive Analysis, Business Intelligence
Education
Simon Fraser University 1990 — 1995
MBA, Management Science
The University of British Columbia 1978 — 1983
Bachelor of Science (BSc), Geology/Earth Science, General
Hydro One February 2014 - Present
Katalyst Consulting Group 2011 - Present
Research in Motion (RIM) March 2011 - January 2014
Direct Energy September 2007 - August 2010
Direct Energy January 2006 - August 2007
Direct Energy October 2002 - December 2005
Telus Mobility December 2001 - October 2002
AT & T Canada August 1998 - November 2001
Nortel September 1992 - August 1998
Skills
Program Management, SDLC, Vendor Management, Business Analysis, PMP, PMO, Integration, Process Improvement, Business Process..., Cross-functional Team..., Change Management, Project Management, Software Project..., Project Portfolio..., Process Engineering, Project Delivery, Requirements Analysis, Quality Assurance, MS Project, Software Development, Project Planning, Management, Requirements Gathering, Governance, Team Leadership, Testing, Business Transformation, Business Process, Risk Management, Leadership, IT Strategy, Outsourcing, Agile Methodologies, SharePoint, Cloud Computing, IT Management
Education
Seneca College of Applied Arts and Technology 1988 — 1992
Computer Engineering, Engineering
Cisco Systems July 2013 - Present
Cisco Systems July 2012 - July 2013
Research In Motion January 2012 - July 2012
Research In Motion January 2010 - September 2011
Telus Mobility February 2009 - November 2009
Sitel March 2007 - June 2008
Skills
OSPF, MPLS, Cisco Technologies, TCP/IP, BGP, Cisco IOS, QoS, Network Design, Cisco Nexus, Routing, JUNOS, EIGRP, Network Architecture, Routers, Juniper, MPLS VPN, Switches, ASA, IPv6, Wireless Networking, IP, IPSec
Education
Sheridan College 2008 — 2011
Advanced Diploma, Internet Communications Technology
TELUS March 2014 - Present
Telus Mobility February 2008 - March 2014
Education
Simon Fraser University 2008 — 2012
Bachelors, Cells, Molecules and Physiology Biology
Telus Mobility
Skills
Thirty five years of..., Telecommunications, Project Management, Troubleshooting, Wireless, Team Leadership, Customer Service, Sales Management, Project Planning
Education
Southern Alberta Institute of Technology 1976 — 1978
Telecomunications Diploma, Telecominucation
Telus Mobility December 2005 - Present
MTS Allstream March 2000 - December 2005
Skills
Project Management, Business Analysis, Team Leadership, Integration, Process Improvement, Requirements Analysis, Troubleshooting
Education
Seneca College of Applied Arts and Technology 1996 — 2003
Various programming courses - C++, Java, Visual Basic, Computer science
York University 1999 — 2000
Science courses, Computer science (Fortan programming, calculus, physics)
University of Toronto at Scarborough 1991 — 1996
Bachelor’s Degree, Environmental Science & Biology