Asurion Company
Industry: Company
DescriptionAsurion, LLC is a privately held company based in Nashville, Tennessee that provides insurance for smartphones, tablets, consumer electronics, appliances, satellite receivers and jewelry. In 2014, the company operated in 14 countries and had 49 offices with 17,000 employees serving 280 million consumers. Headquarters: Nashville, Tennessee, United States Number of employees: 17,000 Founded: 1994, Silicon Valley, California, United States Area served: World Subsidiaries: Soluto, ServiceBench, Inc., Parent organization: NEW Asurion Corporation
Asurion List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Asurion. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Asurion Salaries. You can even request information on how much does Asurion pay if you want to. Learn about salaries, pros and cons of working for Asurion directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
3,125 Asurion employees in database. Find out everything there's to know about Asurion employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Asurion Employees
OpenX August 2014 - Present
Asurion August 2011 - August 2014
Samsung Electronics June 2010 - July 2011
Qualcomm June 2008 - May 2010
Qualcomm February 2007 - May 2008
Iplay September 2006 - February 2007
L&T Infotech June 2005 - September 2006
L&T Infotech June 2004 - May 2005
Skills
Android, Embedded Systems, BREW, J2ME, Android Development, Mobile Devices, C, Perl, Linux, Java, Mobile Applications, Testing, Core Java, Debugging, JUnit, Bugzilla, Agile Methodologies, Scrum, JIRA, Tortoise SVN, Perforce, Quality Center, Software Development, Eclipse
Education
B. M. S. College of Engineering 2000 — 2004
Bachelor of Engineering (B.E.), Computer Science
Asurion July 2013 - Present
Simply Fashion Stores, Ltd. August 2011 - July 2013
Skills
Merchandising, Store Management, Retail Sales, Retail, Loss Prevention, Driving Results, Shrinkage, Inventory Management
Education
Baker University 2009 — 2010
Early Childhood Education and Teaching
Asurion October 2014 - Present
Education
Bentley University 2008 — 2012
Degree in Bachelors of Science in Computer Information Systems
Royal Melbourne Institute of Technology 2010 — 2010
Oliver Ames High School 2004 — 2008
Asurion March 2013 - Present
Asurion June 2012 - February 2013
Asurion February 2010 - May 2012
Asurion August 2009 - January 2010
IKON Office Solutions April 2006 - May 2007
Dell February 2005 - February 2006
Skills
Troubleshooting, Microsoft Windows, Oracle, SQL, Microsoft Word, Excel, Power Point, Linux, .NET, Windows Server, JBoss Application Server, Linux Server, Unix
Education
Belmont University 2011 — 2014
Bachelor's degree, Computer Systems Networking and Telecommunications
Middle Tennessee State University 2006 — 2008
Associate's degree, Network and System Administration/Administrator
Asurion 2013 - Present
Nashville Opera November 2007 - Present
Loews Vanderbilt Hotel/Towne Park January 2006 - Present
Bravado/Crom Tidwell Merch June 2010 - January 2011
Sony Style November 2008 - June 2010
Palm Beach Opera September 2008 - May 2010
Skills
IT Strategy, IT Operations, Singing, Acting, Musical Theatre, Performing Arts, Opera, Music, Theatre, Entertainment, Music Industry, Dance, Music Education, Teaching, Voice Over, Voice Acting, Music Theory, Stage, Choral
Education
Nashville State Community College
Associates Degree, Computer Technology
Belmont University 2005 — 2008
Bachelor of Music, Classical Voice
Davenport North High School 2000 — 2003
Servpro Industries, Inc. February 2015 - Present
Asurion September 2012 - February 2015
Edgenet November 2003 - September 2012
MetLife / BT Services TN 2000 - 2002
MetLife / BT Services TN 1997 - 2000
MetLife / BT Services TN 1996 - 1997
MetLife / BT Services TN 1994 - 1996
MetLife / BT Services TN 1992 - 1994
Skills
Organizational..., Coaching & Mentoring, Career Development, Management, Quality Assurance, Software Quality..., Testing, Test Strategy, Test Automation, Agile Methodologies, Test Cases, Test Planning, Regression Testing, User Acceptance Testing, Process Improvement, Scrum, Software Project..., Software Engineering, Requirements Analysis, Quality Center, TFS, Business Process, Unix, HTML
Education
Belmont University 1987 — 1991
BBA, Finance
Asurion May 2014 - Present
PAWS Lab May 2013 - September 2013
Skills
MySQL, Java, Eclipse, C, JSP, Data Structures, Databases, Python, SQL, JavaScript, Linux, Programming, CSS, PHP, C++, TestNG, Selenium, Appium, JUnit
Education
University of Pittsburgh 2012 — 2013
Master's degree, Information Science/Studies, 3.83/4.0
Beijing University of Post and Telecommunications 2008 — 2012
Bachelor of Science (B.S.), Information Engeering
Asurion April 2014 - Present
2014 Nashville Teaching Fellows February 2014 - August 2014
Comcast Cable November 2013 - April 2014
LiveOps December 2009 - December 2013
Xerox June 2013 - November 2013
Berea College August 2012 - May 2013
Berea College January 2012 - August 2012
Berea College May 2012 - May 2012
Tennessee Board of Probation and Parole May 2011 - August 2011
Skills
Microsoft Excel, Microsoft Office, Job Scanning, Drug Testing, Customer Satisfaction, Customer Service, microsoft office..., Toshiba, Treasury, Adobe Acrobat, Event Photography, Logo Design, Data Analysis, Data Entry, Independent Contractors, Online Data Entry, PowerPoint, Management, Entrepreneurship
Education
Berea College 2010 — 2013
Bachelor of Arts (B.A.), Sociology
Brookdale Senior Living August 2014 - Present
Asurion January 2014 - August 2014
T-Mobile April 2013 - December 2013
T-Mobile Exclusive Retailer June 2012 - April 2013
Xerox February 2011 - February 2012
Asurion June 2010 - November 2010
Applebee's December 2009 - June 2010
Radisson December 2009 - April 2010
Ruby Tuesday November 2006 - February 2009
Applebee's April 2005 - February 2007
Skills
Troubleshooting, Retail, Inventory Management, Sales, Microsoft Word, Microsoft Excel, Microsoft Office, Customer Service, PowerPoint, Research, Time Management, Outlook, Customer Satisfaction, Data Entry, Telephone Skills, Team Leadership, Teamwork, Training, Cashiering, Inventory Control, Hospitality, Access, Process Scheduler, Technical Support, Call Centers, Customer Experience, Team Building, Mobile Devices, Employee Training, Marketing, Retail Sales, Customer Support, Help Desk Support, POS
Education
Bethel University, College of Professional Studies
Business Management, Human Resources Management and Services
Asurion October 2013 - Present
DMG January 2011 - Present
Legacy casting January 2011 - Present
Jeannie's Nails January 2010 - Present
pmgirls February 2010 - 2011
Skills
Modeling, Event Management, Psychology, Public Speaking, Event Planning, Entertainment, Facebook, Music, Social Media
Education
Baylor University 2009 — 2012
BIology, psychology
The University of Texas at Arlington
Orion Health June 2015 - Present
Asurion September 2014 - June 2015
Asurion October 2013 - September 2014
Seeking employment in the Information Technology Industry September 2013 - October 2013
Benedictine University October 2011 - August 2013
Apollo Group February 2006 - September 2011
Act-1 August 2005 - February 2006
Spirit Halloween September 2005 - November 2005
Reliable Copiers June 2005 - July 2005
Intuit August 2002 - March 2005
Skills
Customer Services, Technical Support, Java, C#, C++, Visual Basic, Visual Studio, SQL, RDBMS, Computer Hardware, Microsoft Office, HTML 5, CSS, ASP.NET, Windows 7, Windows 8, Computer Network..., Business Analysis, Business Planning, Business Process, Accounting, QuickBooks, Systems Analysis, Application..., UML, Incident Response, Business Continuity, Customer Service, Higher Education, NIMS, National Response..., Program Management, Access, Databases, Community Emergency..., Active Directory, LAN-WAN, System Administration, Management, Training, Troubleshooting
Education
DeVry University-Illinois 2011 — 2013
Bachelor of Science, Computer and Information Sciences, Information Systems Security, 3.91
Benedictine University 2006 — 2011
Bachelor of Arts, Management, 3.923
Pima Community College 2001 — 2004
N/a, Computer Science
UBS January 2015 - Present
Asurion September 2013 - January 2015
Asurion May 2013 - September 2013
Asurion July 2012 - May 2013
Asurion March 2010 - July 2012
ERCOT May 2002 - March 2010
Oglethorpe Power Corporation November 2000 - May 2002
Consumers Energy 1998 - 2000
Skills
Quality Center, Web Testing, SDLC, Software Quality..., Test Automation, Test Planning, CMM, Test Cases, TIBCO, Testing, Requirements Gathering, Business Process, Manual Testing, Integration Testing, Test Management, Waterfall, Test Strategy, System Testing, Performance Testing, Regression Testing, Agile Methodologies, Requirements Analysis, Release Management, Integration, Software Project..., Agile Project Management, Visio, Quality Control, Agile Testing, Scrum, Management, SQL, Business Requirements, Oracle, SOA, Usability Testing, Software Documentation, Business Analysis, SharePoint, ETL, Siebel, PMO, Web Applications, XML, User Acceptance Testing, Databases, Analysis, Access, Data Warehousing, Web Services
Education
Baker College Business and Corporate Services 2006 — 2010
Business Administration, Management and Operations
HarperCollins Publishers January 2015 - Present
Xerox June 2007 - September 2014
Asurion November 2005 - February 2007
Convergys November 2002 - November 2005
Skills
Process Improvement, Operations Management, Outsourcing, Service Delivery, BPO, Management, Call Centers, Customer Satisfaction, Team Leadership, Cross-functional Team..., Account Management, Customer Service, Team Building, Change Management, Business Process..., Program Management, Leadership
Education
Bethel University - Nashville TN 2003 — 2007
Bachelor of Science (B.S.), Organizational Management
Austin Peay State University 2002 — 2003
SRA International June 2015 - Present
Patients Voices Project February 2015 - Present
Bellevue University January 2014 - August 2015
Valorem Consulting Group December 2014 - June 2015
Friends University August 2010 - January 2015
UMB Bank July 2011 - December 2014
Paige Technologies July 2011 - November 2011
Quest Diagnostics December 2010 - July 2011
Asurion September 2008 - September 2010
K2B Inc November 2007 - September 2008
Skills
Technical Staff..., Highly Adaptable, Highly Analytical, Technical Architecture, Integration Architecture, Product Evangelism, SDLC, Systems Analysis, Product Requirements, User Stories, Courseware Development, Web-based Training, Technical Demonstrations, Quality Assurance, Test Planning, SOA Testing, Software Factories, SOA Governance, SOA Security, Feature Definition, SOA, Object Oriented Modeling, Web Development, Web Services, Visual C#, VB.NET, MVC, WCF, REST, ReSharper, Enterprise Library, ADO.NET Data Services, ADO/ADO.NET, Visual C++, Telerik, Log4Net, SQL Server, Oracle, T-SQL, Java, Eclipse, UDDI, ESB, BPEL, BAM, WS-I, Ant, Windows, Red Hat Linux, Microsoft SQL Server
Education
Nova Southeastern University 2012 — 2018
Doctor of Philosophy (PhD), Computer and Information Sciences and Support Services
Avila University 2005 — 2009
MBA, MIS
DeVry University 1999 — 2004
BS, Computer Information Systems
Asurion September 2014 - Present
Skills
C, Java, Python, Hadoop, STORM, Machine Learning, C++, Algorithms, Computer Science, Data Structures, Distributed Systems, Eclipse, JavaScript, Matlab, Object Oriented Design, Perl, Ruby, Software Engineering, Software Development, SQL
Education
University of Missouri-Columbia 2012 — 2014
Master of Science (M.S.), Computer Science, 3.8
Beijing Jiaotong University 2009 — 2012
Bachelor's degree, Software Engineering
Asurion March 2015 - Present
Vanderbilt University April 2011 - March 2015
Avaya Communications January 2011 - April 2011
Nortel April 1996 - December 2010
Flextronics May 2006 - December 2008
Skills
Supply Management, Procurement, Supply Chain, Purchasing, Materials Management, Supply Chain Management, Purchasing Processes, Contract Management, Manufacturing, Baan ERP, SAP ERP, PeopleSoft, BAAN, FFDRP, Sharepoint
Education
Belmont University 1990 — 1995
BBA-Graduated 1995, Marketing
Rose CPA's July 2013 - Present
Asurion March 2012 - June 2013
Deloitte & Touche September 2005 - March 2012
Baker, Sullivan, Hoover CPA's January 2005 - April 2005
Skills
CPA, Auditing, SEC filings, Financial Reporting, GAAP, Accounting, Financial Statements, Financial Audits, Finance, External Audit, Tax, Essbase, Analysis, 10Q, Training, 10K, Sarbanes-Oxley Act, US GAAP, Internal Controls, Sarbanes-Oxley, Big 4, SEC Filings
Education
Belmont University 2003 — 2005
MACC, Accounting
Tennessee Technological University 1998 — 2002
BS
Decision First Technologies September 2014 - Present
Consultancy by Kingfisher, Inc. March 2013 - September 2014
Asurion April 2012 - March 2013
Comdata January 2008 - March 2012
Comdata September 2001 - January 2008
Rogers Group Inc. May 1995 - September 2001
Skills
Business Objects, Crystal Reports, Tomcat, Windows Server 2003, Windows Server 2008, Windows 7, SQL Server 2005/2000, SQL, Lawson, Unix Administration, WebSphere Application..., IIS, Apache, MS Office Suite, MS Project, Access, Visio, Clarity, Livelink, Software Implementation, Systems Analysis, Distributed Systems, Databases, Business Intelligence..., Unix, Windows Server, Windows, SDLC, Disaster Recovery, IT Management, Movex, Microsoft Office, Business Analysis, DB2, Enterprise Software, Microsoft SQL Server, Business Intelligence, Web Services, System Administration, Web Applications, Software Development, Enterprise Architecture, SharePoint, Technical Support, ITIL, Project Management, Data Warehousing, Requirements Analysis, Integration, Requirements Gathering
Education
Belmont University - Jack C. Massey Graduate School of Business 1996 — 1998
MBA, Business Administration and Management, General
University of Tennessee at Martin 1986 — 1990
BS in Business Administration, Economics/Finance
Aetna February 2013 - Present
Healthways September 2011 - January 2013
Asurion November 2008 - September 2011
Asurion May 2007 - October 2008
US Army May 1996 - November 2003
Skills
Human Resources, Process Improvement, Forecasting, Cross-functional Team..., Project Management, Strategy, Financial Analysis, Operations Management, Management, Risk Management, Strategic Financial..., Business Strategy, Finance, Financial Modeling, Healthcare Management, Budgets, Leadership, Business Process..., Business Analysis, Financial Planning
Education
Lipscomb University 2013 — 2014
Master of Business Administration (M.B.A.), Healthcare Management
Austin Peay State University 2004 — 2007
Bachelor's, Finance
Asurion March 2013 - April 2014
Gaylord Entertainment November 2003 - January 2013
Gaylord Entertainment April 2000 - November 2003
MetLife May 1998 - April 2000
Vanderbilt University May 1996 - May 1998
Skills
Human Resources, Financial Analysis, Process Improvement, Program Management, Hospitality Industry, Hospitality, Microsoft Excel, Hospitality Management, Finance, Management, Accounts Payable, Outlook, Budgets, Employee Benefits, Employee Relations, Payroll, Performance Management
Education
Belmont University 1995 — 1998
Bachelor of Science (B.S.)
Capstone Consulting June 2015 - Present
Capstone Consulting June 2015 - Present
Schneider Electric September 2014 - April 2015
Asurion May 2012 - September 2014
Asurion May 2011 - June 2012
IDR, Inc. October 2010 - May 2011
ERCOT February 2007 - October 2010
Capgemini Energy August 2005 - January 2007
Skills
Quality Center, Microsoft Office, LDAP, Integration Testing, Web Application Testing, Identity Management, PeopleSoft, KRONOS, SuccessFactors, MySQL, UltraEdit, Clarity, EDI, Data Analysis, Capacity Planning, Software Quality..., User Acceptance Testing, Web Testing, QTP, Web Applications, Integration, SQL, Testing, Test Automation, Test Planning, SDLC, Test Cases, Defect Tracking, Agile Methodologies, Manual Testing, Waterfall, System Testing, Agile Testing, Test Strategy, Test Estimation, Scrum, SaaS, Agile, Functional Testing, End-to-end Testing, System Integration..., Software Testing Life..., Test Execution, Requirements Gathering, Test Management, Regression Testing, WinRunner, Performance Testing, Selenium, LoadRunner
Education
Bellevue University 2010 — 2014
BS, Computer Information Systems
Millard North HS 1989 — 1992
Asurion March 2012 - Present
Cruz Associates, Inc. April 2011 - March 2012
QinetiQ North America October 2007 - March 2011
Avion Solutions, Inc. June 2004 - September 2007
FedEx Ground June 2003 - May 2004
Skills
Microsoft SQL Server, Databases, SQL, Agile Methodologies, Business Analysis, Data Warehousing, SDLC, Software Documentation, Visio, Wireless, Testing, Telecommunications, Lean Six Sigma, COMPTIA Security +, Atlassian JIRA, Business Intelligence, Security Clearance, Management, Process Improvement, DoD, Program Management, Software Development, Defense, Military Operations, Military, CompTIA, JIRA, Integration, Project Management
Education
Austin Peay State University 2001 — 2003
Bachelor of Applied Science (BASc), Public Administration, Cum Laude
Asurion December 2014 - Present
Helen Adams Realty March 2013 - November 2014
Verizon Wireless January 2009 - December 2011
Alltel Communications July 1995 - January 2009
Skills
Forecasting, Supply Chain Management, Procurement, Inventory Management, Cross-functional Team..., Logistics, Negotiation, Purchasing, Demand Planning, Contract Negotiation, Contract Management, Real Estate, Supplier Relationship..., Vendor Management, Business Process..., Telecommunications, Analysis, Market Analysis, Marketing, Customer Satisfaction, Problem Solving, Suppy Planning, Collaborative Planning..., Cross-functional..., Process Development &..., Process Integration, Strategic Planning, Decision Making, Microsoft Office
Education
Bloomsburg University of Pennsylvania 1982 — 1986
Bachelors, Business - Accounting
Superior School of Real Estate 2013 — 2013
NC Real Estate License
Asurion July 2014 - Present
Target July 2003 - September 2014
Verizon Wireless November 2010 - May 2014
Skills
Retail, Merchandising, Store Management, Customer Service, Inventory Management, Visual Merchandising, Loss Prevention, Inventory Control, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
Tennessee State University 2005 — 2009
Bachelor's degree, Sociology
Bishop State Community College 1998 — 2001
Associate's degree, Industrial Electronics Technology/Technician
Strayer University
Master of Business Administration (MBA), Business Administration and Management, General
Asurion October 2011 - Present
Skills
Customer Service, Technical Support, Mobile Technology, Training, Subject Matter Experts
Education
Ball State University 1992 — 1996
Rui Feng LLC November 2013 - May 2014
Asurion May 2012 - July 2012
A. O. Smith August 2010 - August 2011
Lock Haven University Small Business Development Center January 2010 - July 2010
A.O. Smith Tianjin Distributor May 2009 - August 2009
Skills
Time Management, Negotiation, Critical Thinking, Start-ups, Marketing, Management, Mandarin, Active Learning, Mathematics, Management of Financial..., Coordination, Judgment and Decision..., Marketing Strategy, Market Research, Innovation, Industry Research, Forecasting, Operations Management, Competitive Intelligence, Competitive Analysis, Presentations, Data Analysis
Education
Belmont University - Jack C. Massey Graduate School of Business 2011 — 2012
MBA, Marketing & Entrepreneurship
Lock Haven University of Pennsylvania 2005 — 2010
Bachelor of Business Administration, Management
Asurion March 2015 - Present
Asurion June 2012 - March 2015
Skills
SQL, Process Improvement, T-SQL, Microsoft SQL Server, SDLC, Business Analysis, Quality Assurance, Web Services, Business Intelligence, SSIS, Software Project..., Program Management, Troubleshooting, SSRS, .NET, Testing, Requirements Gathering, XML, Visio, SharePoint, SOA, C#, Cloud Computing, Agile Methodologies, ITIL, Windows, Requirements Analysis, Agile Project Management, Data Modeling, Vendor Management, Data Analysis, HTML, Business Process, JavaScript, Integration, Unix, Disaster Recovery, Scrum, Software Development, ETL, Software Documentation, Visual Studio, Team Leadership, Project Management, Data Warehousing, ERP, Oracle, ASP.NET, Web Applications, Databases
Education
Belmont University 2014 — 2016
Master of Business Administration (M.B.A.), Business Negotiation and Mediation
Middle Tennessee State University 2007 — 2012
Bachelor of Business Administration (BBA), Major: Information Technology Minor: Business Administration
Asurion January 2015 - Present
Asurion August 2012 - Present
Xerox Corporation 2011 - August 2012
Xerox 2005 - 2011
Xerox 2001 - 2005
Tektronix 1998 - 2001
Skills
Social Media, Social Support, Social Networking, Project Portfolio..., Strategic Planning, Strategic Leadership, Analytical Skills, User Experience, Customer Insight, Customer Retention, Customer Engagement, Customer Support, Quality Assurance, Cross-functional Team..., Strategy, Management, Process Improvement, Program Management, Business Process, Data Analysis, Leadership, Marketing
Education
Rochester Institute of Technology 2011 — 2014
BS - Applied Arts and Science, Multidisciplinary Studies
Belmont University
Business Administration and Management, General
MasterChannel (Formerly Idea Den) November 2014 - Present
iRevLogic November 2013 - November 2014
LogicFI November 2013 - November 2014
Atiba Software, LLC May 2011 - November 2013
Asurion June 2009 - May 2011
AIM Healthcare July 2008 - May 2009
Panera Bread January 2007 - July 2008
DuPont June 2005 - January 2008
Skills
PHP, Drupal, Web Development, Software Development, Project Management, Software Design, Kohana, MySQL, SQL, Microsoft SQL Server, Visual Studio, JavaScript, Databases, Web Applications, PostgreSQL, Programming, WordPress, XML, jQuery, AJAX
Education
Belmont University 2005 — 2009
Bachelor of Science, Mathematics
Asurion February 2015 - Present
Black Box Network Services December 2012 - January 2015
Permanent General October 2011 - November 2012
Austin Peay State University November 2009 - May 2011
US Army November 2001 - May 2009
Skills
Customer Service, Data Entry, Office Administration, Information Processing, Government, PowerPoint, Microsoft Office, Research, Microsoft Word, Microsoft Excel, Outlook, Leadership, Access, Leadership Development, Insurance, Public Speaking, Team Building, Inventory Management, Team Leadership, Military, Training, Management, Program Management, Telecommunications, Project Management
Education
Austin Peay State University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
United States Army Ordnance 2001 — 2002
Avionic Communications Equipment Repairer, Technical and Scientific Communication
Asurion July 2013 - Present
Skills
Financial Analysis, Process Improvement, Forecasting, Six Sigma, Operations Management, Team Building, Analysis, Finance, Leadership, Supply Chain, Treasury Management, Risk Management, Credit, Financial Forecasting, Cash Management, Change Management, Project Management, Pricing, Strategic Planning, Strategic Financial..., Variance Analysis, Insurance, Lean Manufacturing, Banking, Manufacturing, Budgets, Financial Modeling, Business Intelligence, Cash Flow Forecasting, Management, Microsoft Excel, Managerial Finance, Continuous Improvement, Essbase, Errors & Omissions, Workers Compensation, Claims Management, Income Statement, Accounts Receivable, Accounting, Consolidation, Competitive Analysis, Financial Planning
Education
Belmont University 2013 — 2015
Western Kentucky University 2003 — 2005
BS, Financial Management
Asurion September 2011 - Present
Taco Bell March 2008 - September 2011
Education
Ball State University 1992 — 1996
None, Telecommunications
ServiceSource April 2014 - Present
ServiceSource July 2012 - April 2014
Peoplelink October 2011 - July 2012
Asurion May 2010 - October 2011
Skills
Customer Service, Call Centers, Microsoft Office, Salesforce.com, Administrative..., CRM, Sales Support, Quality Assurance, Training, Onboarding, Interviewing Skills, Time Management, Presentations, Customer Experience, Customer Satisfaction, Organizational..., Process Improvement, Process Management, Team Effectiveness, Mentoring, Coaching, Reporting, Communication, Conducting Meetings, Project Planning, Project Management, Sales Operations
Education
Bethel College (TN) 2002 — 2006
Bachelor of Science (BS), Oranizational Mgmt.
Asurion February 2014 - May 2014
Apple June 2012 - October 2013
Education
Belmont University
Asurion May 2012 - Present
Asurion November 2007 - May 2012
Asurion May 2009 - February 2010
Skills
Call Centers, Customer Satisfaction, Customer Service, Telecommunications, Wireless, Process Improvement, Cross-functional Team..., Customer Experience, Mobile Devices, Product Management, Customer Retention, Account Management, Project Management, Quality Assurance, Training, Human Resources, Leadership, Team Building, Team Leadership, Microsoft Office, Management
Education
Bethel University 2008 — 2010
Bachelor of Science (BS), Management and Organizational Development
Austin Peay State University 2002 — 2006
Asurion August 2012 - Present
University of Memphis January 2011 - August 2012
Hand Family Companies/ Budweiser May 2012 - July 2012
WalMart Distribution Center 6066 August 2003 - February 2012
Wal-Mart Distribution Center 6066 August 2003 - February 2012
Skills
Microsoft Office, Microsoft Excel, MS Project, SQL, visual basic 2010, Visual Basic, Visio, Systems Analysis, Database Administration, Corporate Communications, PMBOK, Data Analysis, Data Entry, Database Design, Report Writing, Customer Service
Education
The University of Memphis 2011 — 2012
B.B.A., Management Information Systems, Senior
Austin Peay State University 2011 — 2011
The University of Memphis 2000 — 2002
Civil Engineering
Total music soundtrack LLC March 2015 - Present
The Scotts Miracle-Gro Company January 2015 - Present
CTDI July 2013 - Present
Nelson Mazda April 2014 - June 2015
Asurion July 2012 - June 2013
Apple July 2011 - July 2012
Comcast January 2010 - June 2011
Comcast January 2009 - February 2010
Skills
Apple Software, Cisco IOS, Cello Performance and..., Telecommunications, Operating Systems, Networking, OS X, Windows 7, iOS, Technical Support, Windows Vista, Wireless Networking, Cisco Technologies, Store Management, Help Desk Support, Network Security, Network Administration, Microsoft Technologies, Servers, Direct Sales, A Certified, Citrix, Salesforce.com, Firewalls, Windows Server, iWork, iPhone, Mac OS, iLife, Training, Mobile Technology, iPad, Software Installation, B2B, Solution Selling, Blackberry, Remote Desktop, Sales, System Deployment, Management
Education
Belmont University 2004 — 2012
Masters of Music Businss/Marketing, BA Marketing/Music Business
Belmont University 2000 — 2010
Bachelors of Arts, Marketing, Language, Performance
Asurion May 2014 - Present
Gold's Gym October 2009 - Present
YMCA of Middle Tennessee August 2011 - Present
Asurion August 2011 - April 2014
Belmont University January 2011 - December 2012
Asurion June 2010 - August 2011
Middle Tennessee State University August 2009 - January 2011
Deutsche Bank October 2006 - August 2008
Skills
Microsoft Excel, Financial Analysis, Microsoft Office, Public Speaking, PowerPoint, Research, Budgets, Customer Service, Analysis, Microsoft Word, Outlook, Forecasting, Event Planning, Strategic Planning
Education
Middle Tennessee State University 2008 — 2010
Master of Science, Mathematics
Belmont University 2002 — 2006
Bachelor of Science, Mathematics
Asurion November 2014 - Present
Asurion July 2013 - October 2014
Tractor Supply Company May 2012 - July 2013
First Acceptance Corporation November 2011 - May 2012
Guardian Community Living, LLC May 2011 - August 2011
Guardian Healthcare Providers January 2011 - May 2011
Bayada Nurses August 2009 - May 2010
Nightingale Nurses October 2005 - February 2009
Community Blood Centers of South Florida January 2005 - September 2005
Jacobs Broadcasting Group WTDR 92.7 January 2004 - May 2004
Skills
Recruiting, Employee Relations, Sourcing, Cold Calling, Applicant Tracking..., New Hire Orientations, Onboarding, Account Management, Sales, Marketing, Talent Acquisition, Human Resources, Training
Education
Belmont University 1998 — 2000
B.A., Broadcasting
Palm Beach Atlantic University 1996 — 1998
Galls August 2014 - Present
Asurion July 2013 - July 2014
Family Dollar February 2013 - July 2013
Skills
Customer Service, Acting, Theatre, Time Management, Team Management, Microsoft Excel, Microsoft Office, PowerPoint, Video Editing, Children's Ministry, Teaching
Education
Berea College 2008 — 2011
Theatre/Theater
West Jessamine High School 2003 — 2007
High School Diploma, College Prep
Asurion April 2015 - Present
Vanderbilt University Medical Center July 2012 - Present
Vanderbilt University Medical Center March 2011 - June 2012
Volt/ Caterpillar Financial Services Corporation August 2010 - March 2011
Saint Thomas Health Services 2009 - 2010
Aflac November 2008 - October 2009
Skills
Onboarding, Applicant Tracking..., Human Resources, Customer Service, Benefits Administration, PeopleSoft, Microsoft Office, Vendor Management, Claims Resolution, HRIS, Process Management, Employee Benefits, Coordination, SPSS, Employee Relations, HR Policies, Employment Law, Recruiting, Interviews, FMLA, Leadership, Management, Temporary Placement, Training, Taleo, Deferred Compensation, New Hire Orientations, Organizational..., Succession Planning, Talent Management, Performance Management, Talent Acquisition, Employee Engagement, Career Development, College Recruiting, Workforce Planning, Organizational..., Hiring, Conflict Resolution, Resume Writing, Leadership Development, Job Analysis, Internet Recruiting, Payroll
Education
Belmont University
Master's Degree, Organizational Leadership & Communications
Middle Tennessee State University
Bachelor's Degree, Industrial/Organizational Psychology
SI Wireless March 2011 - Present
Asurion November 2004 - November 2009
Comdata June 1995 - November 2004
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Business Planning, Business Strategy, New Business Development, Business Process, Client Relationship..., Business Growth, Training & Development, Training Delivery, Management, Business Development, Sales Operations, Account Management, Strategic Planning
Education
Belmont University
Bachelor of Business Administration (BBA)
Vanderbilt University - Owen Graduate School of Management
Master of Business Administration (MBA)
Asurion October 2012 - Present
SunTrust Bank November 2001 - July 2012
SunTrust Bank April 1993 - November 2001
Comdata 1992 - 1993
Skills
Banking, Retail Banking, PMO, Loans, Business Requirements, Business Analysis, Microsoft Excel, Primavera P6, Microsoft Word, PowerPoint, Project Management, MS Project, Technical Project..., Management, Leadership, Business Process..., Cross-functional Team..., Integration, Process Improvement, Project Planning, Requirements Analysis, SDLC, Vendor Management
Education
Belmont University 1987 — 1992
Accounting, Management Information Systems, General
Hillsboro High School 1983 — 1987
Asurion October 2012 - Present
HEY DJ Entertainment 2000 - September 2013
Simplex Healthcare September 2009 - May 2012
American HomePatient March 2007 - September 2009
American Golf Corporation 1999 - 2008
T-Mobile April 2002 - August 2005
Old Natchez Country Club 1998 - 2000
Skills
Customer Satisfaction, Management, Team Building, Customer Retention, Customer Service, Leadership, Social Media, Time Management, Microsoft Office, Computer Network..., Network Administration, Computer Maintenance, Computer Proficiency, Public Speaking, Event Planning, Event Management, Corporate Events, Marketing, Negotiation, Account Management, Team Leadership, Lead Generation, Sales, Marketing Strategy, Outlook, Training, Recruiting, Online Marketing, Social Media Marketing, Advertising
Education
ITT Technical Institute-Nashville 2012 — 2014
Network Systems Administrator, 4.0
Belmont University
State of Tennessee May 2012 - Present
State of Tennessee January 2012 - May 2012
State of Tennessee November 2011 - January 2012
Hot Topic Inc. December 2005 - July 2011
Asurion June 2004 - July 2005
DK Publishing January 2001 - June 2004
Bluestar Communications August 2000 - January 2001
Bluestar Communications May 1999 - August 2000
Skills
Disaster Recovery, Data Center, ITIL, Vendor Management, Servers, Project Management, IT Service Management, IT Management, Business Continuity, Enterprise Architecture, Integration, Infrastructure, Incident Management, Microsoft Office, ERP, SAN, VMware, Virtualization, IT Strategy, IT Operations, Cisco IOS, Microsoft Exchange, Citrix, Enterprise Storage, Windows Server, IT Financial Management, IT Transformation, IT Asset Management, SAP R/3, Backup Solutions, Human Capital Management, WMS, Software Development..., Manhattan Associates, JD Edwards, IBM iSeries, Cloud Computing, IaaS, SaaS, PaaS, Hybrid Cloud, Private Cloud, Technical Architecture, Business Transformation, Information Security, Mobile Device Management, Strategic Planning, Service Design, Change Management, IT Governance
Education
Trevecca Nazarene University 2006 — 2010
BA, Management & Human Relations
Belmont University 1982 — 1987
BA - Management & Human Relations, Music Business
Middle Tennessee State University 1983 — 1985
Recording Industry Management
James F. Byrnes High School 1978 — 1982
Asurion November 2013 - Present
Asurion April 2011 - November 2013
Asurion May 2006 - April 2011
Asurion May 2005 - April 2006
Skills
Call Centers, Quality Assurance, Process Improvement, Customer Satisfaction, Software Documentation, Customer Experience, Cross-functional Team..., Vendor Management, Troubleshooting, Workforce Management, Team Leadership, Telecommunications, Business Process..., Analysis
Education
Bethel College (TN) 2011 — 2013
Bachelor of Science, Management & Organizational Development
Nashville State Community College 2007 — 2010
Associate of Science (A.S.), Business Administration and Management, General
Howard School of Academics & Technology 1994 — 1998
HealthTrust Purchasing Group April 2015 - Present
HCA November 2012 - March 2015
eMids Technologies 2010 - November 2012
Asurion 2007 - 2009
Hutchison 2006 - 2006
Harrah's Entertainment 2000 - 2006
Orkand Corporation 1999 - 2000
Verizon 1998 - 1999
University of Tennessee - Campbell Clinic 1994 - 1997
Skills
Business Intelligence, Data Warehousing, Vendor Management, Product Management, IT Strategy, SDLC, Strategy, Leadership, Requirements Analysis, Business Analysis, Integration, E-commerce, Project Planning, Enterprise Architecture, Software Project..., Business Process, Agile Methodologies, Process Improvement, Cross-functional Team...
Education
The University of Tennessee Health Science Center
M.S., Biomedical Engineering
B. M. S. College of Engineering
B.E., Telecommunications and Electronics
The University of Memphis
MBA coursework - Marketing, Finance, Organization Development
Asurion June 2014 - Present
Asurion April 2007 - Present
Caterpillar Financial February 2006 - April 2007
Skills
Business Analysis, Six Sigma, Project Portfolio..., Resource Management, Strategic Planning, Strategy, Leadership, Business Development, Management, PMP, Training, Governance, SDLC, PMO, Vendor Management
Education
Belmont University - Jack C. Massey Graduate School of Business 2000 — 2002
MBA
Ad Astra Information Systems December 2014 - Present
Multi Service November 2013 - October 2014
Centrinex June 2013 - October 2013
Centrinex August 2010 - June 2013
Nations Holding Company September 2009 - July 2010
Asurion April 2008 - September 2009
Premiere Global Services January 1996 - March 2008
SkillPath Seminars 1994 - 1996
Skills
Resource Management, Oracle, Call Center, Vendor Management, Process Improvement, Telecommunications, Salesforce.com, VoIP, Troubleshooting, Active Directory, Business Analysis, Workforce Management, Disaster Recovery, Software Documentation, Customer Service, Call Centers, Customer Satisfaction, Help Desk Support, SaaS, Managed Services, Networking, ITIL, CRM, Unified Communications, Leadership, Professional Services, IT Operations, Training, Management, Cloud Computing, Data Center, Outsourcing, Team Management, Account Management, Team Leadership, IT Service Management, Cisco Technologies, IT Management, Visio, Technical Support, Telephony, Customer Experience, Avaya, Contact Centers, Customer Retention, Enterprise Software, SDLC, Windows Server, Lead Generation, Integration
Education
Baker University 1992 — 1994
BBA, Business Administration
The University of Kansas 1984 — 1986
Asurion August 2014 - Present
Alumni Relations September 2014 - November 2014
Convergys March 2013 - September 2014
Buffalo Wild Wings May 2011 - March 2013
Skills
Quick learner. Good..., Credit, Customer Service, Management, Leadership, Sales, Team Building, Microsoft Office, Event Planning, Time Management, Public Speaking
Education
Austin Peay State University 2010 — 2014
Bachelor's degree, Business/Corporate Communications
Kenwood high 2006 — 2010
Diploma, Regular/General High School/Secondary Diploma Program
Vanderbilt University Medical Center September 2014 - Present
1907 APPAREL & 1907 KIDS March 2012 - May 2014
Asurion September 2012 - August 2013
Self employed May 2007 - February 2012
LifeWay Christian Resources December 2007 - November 2011
University of Texas at San Antonio September 2006 - May 2007
Intel Corporation July 1998 - June 2006
Intel Corporation July 1997 - July 1998
Skills
Data Analysis, Market Research, Analysis, Business Intelligence, Competitive Analysis, Leadership, Management, Research, Data Mining, Business Strategy, Email Marketing, Marketing, Microsoft Excel, Project Management, PowerPoint, Product Development, Access, Design Engineering, Marketing Strategy, Negotiation, Predictive Modeling, SQL, Tableau, Unica, Marketing Research, Microsoft Office, Modeling, Social Entrepreneurship, Advertising, Analytics, Budgets, Business Analysis, Consulting, Designers, Direct Marketing, Microsoft Word, Online Marketing, Qualitative Research, Quantitative Research, Retail, SAS, SPICE, Segmentation, Excel, Research Project..., Problem Solving
Education
The University of Texas at San Antonio 2006 — 2007
PhD studies, Business Administration with emphasis on Information Systems
Rensselaer Polytechnic Institute 1995 — 1997
M.S, Engineering Physics
Baylor University 1989 — 1994
B.S., Physics
Asurion June 2012 - Present
Infosys technologies Ltd February 2006 - June 2012
Nous Infosystems June 2004 - February 2006
Skills
Java Enterprise Edition, Spring, PL/SQL, JSP, SOA, Requirements Analysis, SDLC, Agile Methodologies, Oracle, Web Services, Struts, Java, JavaScript, Hibernate, JDBC, SQL, Servlets, Software Project..., Weblogic, JMS, jQuery, StarTeam, LOMA 280, LOMA 301, WebSphere Application..., Tomcat, Toad, Cognos, Business Objects, IntelliJ IDEA, SOAP, DB2, Unix Shell Scripting, Enterprise Architecture, Solution Architecture, Design Patterns, UML, Scrum, Dojo, AJAX, Google API, Spring Batch, Spring Integration, JavaScript Libraries, Eclipse, Unix, Database Design, XML, REST, Spring Framework
Education
Griffith University 2002 — 2003
M.E, VLSI System Design
Bangalore University 1997 — 2001
BE, Electronics & Communication
Kumarans PU College 1995 — 1997
Asurion August 2011 - Present
Regal Auto Wash and Detail 2007 - 2009
FSi 2005 - 2007
Tractor Supply Company 1992 - 2005
Skills
Training, Loss Prevention, Team Building, Retail, Inventory Management, Sales, Leadership, Program Management, Management, Merchandising, Inventory Control, Employee Training, Store Management, Forecasting, Product Management, Profit, Project Planning
Education
Belmont University 2003 — 2004
Leadership, Executive Leadership Program
Xavier University 1977 — 1981
BSBA, Management
Jones International University April 2010 - Present
Jones International University October 2013 - June 2015
Asurion November 2007 - September 2009
Asurion January 2005 - January 2007
Lockton Companies January 2002 - January 2005
Skills
Data Analysis, Customer Relations, Outlook, SQL, Customer Service, SharePoint, Microsoft Office, CampusVue, Citrix, Networking, Software Documentation, Databases, Access, Servers, Troubleshooting, Windows Server
Education
Baker University 1997 — 2001
Bachlor of Science, Communications
Asurion October 2013 - Present
Skills
Supply Chain Management, Operations Management, Leadership, Process Improvement, Strategy, Marketing, Management, Entrepreneurship, Social Networking, Online Marketing, Nonprofits
Education
Belmont University
BBA, Entrepreneurship, Marketing
Payoff July 2015 - Present
Symantec May 2013 - July 2015
Asurion April 2011 - May 2013
San Jose State University January 2011 - May 2011
Symantec July 2010 - August 2010
MySpace February 2010 - May 2010
Trooval June 2009 - January 2010
Skills
Selenium, Test Planning, XML, Quality Center, JUnit, Android, Software Quality..., Testing, QTP, Mobile Applications, Test Cases, Manual Testing, Mobile Testing, Agile Methodologies, Programming Languages, TFS, Unix, Scrum, Photoshop, Robotium, UIAutomator
Education
San Jose State University 2008 — 2010
Master's Degree, Software Engineering
University of Mumbai 2004 — 2007
Bachelors, Computer Engineering
Bharati Vidyapeeth 2001 — 2004
Diploma, Computer Technology
Kroger April 2015 - Present
Aramark January 2014 - March 2015
Asurion October 2013 - January 2014
Asurion March 2013 - October 2013
UT Martin- Department of Multicultural Affairs August 2012 - December 2012
Kroger March 2006 - December 2011
Skills
Microsoft Office, Mac OS, Microsoft Excel, Microsoft Word, PowerPoint, Android, Customer Service, Retail, Administrative Work, Clerical Work, Floral Design, General Insurance, Mobile Applications, Management, Sales, Public Speaking, Data Entry, Customer Satisfaction, Time Management, Social Networking, Teamwork, Insurance, Facebook, Marketing, Access, Event Planning, Leadership, Team Leadership, Training, Outlook, Inventory Management, Team Building, Social Media, Account Management, Data Analysis, Salesforce.com
Education
Bethel University, College of Professional Studies 2014 — 2016
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General, 4.0
The University of Tennessee at Martin 2008 — 2012
Bachelor of Business Administration (B.B.A.), Marketing, 3.3
Asurion August 2013 - Present
Lockheed Martin Corporation - Space Systems Company November 2008 - August 2013
New West Records July 2008 - August 2008
Whiteboard-IT May 2007 - June 2008
Skills
Financial Analysis, Project Management, Finance, Leadership, Analysis, Microsoft Excel, Data Analysis, Team Building, Microsoft Office, Marketing, Financial Reporting, Microsoft Word, Accounting, Forecasting, PowerPoint, Financial Modeling
Education
Birmingham-Southern College 2004 — 2008
BS, Business Administration
Randolph School 1993 — 2004
Asurion January 2014 - January 2015
Cayen Systems June 2012 - November 2013
PC Pro Schools April 2012 - May 2012
PC Pro Schools September 2011 - May 2012
PC Pro Schools November 2011 - April 2012
Grandview High School, Seeds of Health, Inc. August 2006 - March 2011
Indianapolis Public Schools March 2006 - June 2006
Skills
Training, Instructional Design, E-Learning, Curriculum Design, Leadership Development, Employee Training, Adult Education, Technical Support, Curriculum Development, Staff Development, Educational Technology, Instructional Technology, Differentiated..., Organizational..., Technical Training, Instructor-led Training, E-learning Modules, E-Learning Consulting, Adobe eLearning Suite, Databases, Technical Writing, SharePoint, New Hire Orientations, Captivate, Articulate Suite, Learning Management..., Leadership, Microsoft Office, Coaching
Education
Concordia University-Wisconsin 2011 — 2011
Alternative Education Certification, Education
Ball State University 2001 — 2006
B.S., Secondary Social Studies Education
Hire Dynamics March 2015 - Present
Holland Square Group May 2014 - March 2015
Kelly Services 2012 - 2014
Rezult Group, Inc. 2007 - 2012
Asurion 2006 - 2007
RemX Financial Staffing 2004 - 2006
Affinion Group 2001 - 2004
Aerotek 1999 - 2001
Skills
Recruiting, Sourcing, Human Resources, Temporary Placement, Management, Vendor Management, Business Development, Permanent Placement, Talent Acquisition, CRM, Staff Augmentation, Leadership, Consulting, Technical Recruiting, Employee Relations, Training, Staffing Services, Screening Resumes, Account Management, Negotiation, Networking, Interviews, Talent Management, Coaching, Sales, Contract Recruitment, College Recruiting, IT Recruitment, Recruitment Advertising, Contract Negotiation, Customer Satisfaction, Cold Calling, Applicant Tracking..., Temporary Staffing, Customer Service, Onboarding, Resume Writing, Marketing, Healthcare, System Administration, Operations Management, Team Building, Hiring, New Business Development, Internet Recruiting, Personnel Management, Screening, Executive Search, IT Strategy, Business Strategy
Education
Belmont University 2001 — 2006
BS, Business Administration and Liberal Studies
Middle Tennessee State University
Asurion January 2015 - Present
Integrated Marketing Services March 2012 - January 2015
Verizon Wireless June 2002 - March 2012
RSL Communications June 2000 - June 2002
Skills
Microsoft Office, Change Management, Quality Assurance, Telecommunications, Mobile, Sales Management, Corporate Training, Data Analysis, Employee Engagement, Translation, Spanish-speaking, Leadership Development, Account Management, Sales Operations, Leadership, Team Building, Integrated Marketing, Cross-cultural Teams, Cross-functional..., Satellite TV, Employee Training, Adobe Connect, PowerPoint, MS Excel Pivot Tables, Microsoft Excel, Client Liason, Bilingual-English/Spanis..., Multi Tasking, Meticulous eye for..., Marketing Budget..., Program Evaluation, Training Management, Written & Oral..., Training, Coaching, Team Leadership, Event Planning, Customer Retention, Sales Presentations, Mobile Devices, Interviews, Direct Sales, International Awareness, Call Centers, Customer Satisfaction, Customer Experience, Sales, Management, Customer Service
Education
University of Pittsburgh 1999 — 2001
Master of Education (MEd), TESOL Certificate
Bethany College 1995 — 1999
B.A. Spanish, B.A. English Literature, Spanish and English Language and Literature
Universidad de Navarra 1997 — 1998
Cervantes Diploma: Advanced, Spanish Language and Literature
United South and Eastern Tribes, Inc. March 2015 - Present
Asurion May 2014 - February 2015
Alianza de Salud International (USIHA) March 2013 - February 2015
Public Citizens for Children and Youth September 2012 - July 2013
Drexel University School of Public Health September 2012 - March 2013
Children's Health Watch September 2012 - March 2013
Metro Nashville Public Health Department June 2012 - September 2012
Congreso de Latinos Unidos March 2012 - June 2012
Metropolitan Nashville Public Schools August 2009 - June 2011
Cameron Middle School August 2009 - June 2011
Skills
Community Outreach, Higher Education, Research, Teaching, Fundraising, Spanish, Tutoring, Public Speaking, Curriculum Development, Staff Development, Grant Writing, Program Development, Program Evaluation, Data Analysis, Microsoft Office, Microsoft Excel, Spanish Translation, Microsoft Word, Curriculum Design, Blogging, Event Planning, PowerPoint, SPSS, Nonprofits, Non-profits, Social Media, Editing, Microsoft SQL Server
Education
Drexel University School of Public Health 2011 — 2013
MPH, Public Health, 3.90
Belmont University 2009 — 2011
MA in Teaching, Education (7-12), 3.95
University of Washington 2005 — 2007
B.S., Biochemistry and Cellular, Molecular, Developmental Biology
Whitman College 2003 — 2005
Biochemistry
Asurion April 2015 - Present
Freelance 2008 - Present
Asurion March 2014 - April 2015
The Creative Group July 2013 - March 2014
Marathon Music Works & Exit/In April 2012 - March 2013
Soho Gallery For Digital Art May 2012 - July 2012
Ten Fast Feet November 2011 - February 2012
Apple 2008 - 2010
Skills
Graphic Design, Logo Design, Packaging, Food Packaging, Packaging Artwork, Retail Packaging, Illustrator, Illustration, Digital Illustration, Vector Illustration, Adobe Creative Suite, Silkscreening, Painting, Oil Painting, Apple OS, Photoshop, Web Design, Marketing, Social Media, Social Media Marketing, Music Industry, Venue, Keynote, Branding & Identity, Typography, Art Direction, Creative Direction, InDesign, Layout, Human Resources, Mac, Dreamweaver, OS X
Education
Belmont University 2008 — 2013
Bachelor of Fine Arts (B.F.A.), Design and Visual Communications, General, 3.75
Ramsey High School 2004 — 2008
The Home Depot April 2011 - September 2014
Asurion November 2009 - February 2011
Skills
Cashiering, Chainsaw, Baking, Creative Writing, Heavy Lifting, Forklift Operation, Customer Service, Computer Hardware..., Phone Etiquette, Software Testing, Organic Farming
Education
Bellevue College 2013 — 2015
Cummins Inc. March 2013 - Present
Carlex Glass America October 2011 - May 2012
Fanuc Robotics America January 2011 - May 2011
Houghton International November 2010 - January 2011
Convergys June 2010 - November 2010
Akebono Engineering Center December 2006 - November 2008
Akebono Brake Corporation May 2003 - December 2006
Aladdin Temp-Rite, LLC April 2001 - September 2002
Asurion June 1999 - September 2002
Aladdin Temp-Rite, LLC February 2000 - April 2001
Skills
Forecasting, Product Development, Product Marketing, Cross-functional Team..., Training, Management, Purchasing, Sales, Program Management, Sales Operations, Process Improvement, Customer Service, Automotive, Continuous Improvement, Leadership, Pricing, Team Building
Education
Bethel University, College of Professional Studies 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
The University of Tennessee at Chattanooga 1987 — 1989
Bachelors of Science, Human Ecology-Business
Willis March 2014 - Present
Willis May 2011 - Present
Willis May 2011 - September 2011
Culture Shock March 2010 - May 2011
Asurion May 2006 - March 2010
Belmont University January 2006 - December 2009
Beck/Arnley August 2004 - December 2005
Standard Motor Products May 2003 - August 2004
Dana Corporation 2000 - 2003
Echlin - Beck/Arlney Worldparts December 1996 - June 2000
Skills
Middle Tennessee HR..., Talent Management, Performance Management, Employee Relations, Talent Acquisition, Organizational..., Leadership Development, Human Resources, Process Improvement, Training, Leadership, Program Management, Strategic Planning, Strategy, Project Management, Payroll, PeopleSoft, Six Sigma, Business Strategy, Change Management
Education
Belmont University - Jack C. Massey Graduate School of Business 2000 — 2005
MBA, Concentration in Operations Management, Human Resource Management, and Mediation/Negotiation
Los Lunas
Granite Automotive July 2015 - Present
Haugo Broadcasting October 2011 - July 2015
Asurion June 2011 - May 2014
Skills
Sales, Radio Broadcasting, Online Communications, Media & Entertainment, Account Management, Multimedia, Consumer Electronics, Social Media Marketing, Advertising, Customer Service, Media Relations, Social Media, Social Networking, Public Speaking, Facebook, Event Management, Event Planning, Marketing Communications, Marketing Strategy, Public Relations
Education
Apache Junction High School 2004 — 2007
Black Hills State University
Asurion February 2012 - Present
Sears Home Services January 2008 - February 2012
Sears Holdings Corporation January 2008 - February 2012
Skills
Process Improvement, Cross-functional Team..., Team Leadership, Management, Project Management, Troubleshooting, Vendor Management, Customer Satisfaction, Team Building, Product Management, Wireless, Program Management, Quality Assurance
Education
Bethel College (TN) 2002 — 2004
Bachelor of Science (BS), Business Administration and Management, General
Teleplan International February 2014 - Present
Samsung Telecommunications May 2007 - January 2014
Sirius XM Radio Inc. (formerly ATX Group) March 2006 - May 2007
Asurion August 2003 - March 2007
bcgi May 1999 - July 2003
Tele-Publishing, Inc 1994 - 1999
TeleCheck 1988 - 1994
Skills
Cross-functional Team..., Business Development, Management, Program Management, Leadership, Wireless, Operations Management, P&L Management, Business Strategy, Business Planning, Product Management, Product Marketing
Education
Bentley College - Elkin B. McCallum Graduate School of Business 1990 — 1993
Master of Business Administration (MBA), Business Administration and Management, General, 3.4
Bentley University 1984 — 1988
BS, Marketing
Tollgate High School (RI) 1981 — 1984
College Preparatory, Business Administration, Management and Operations
LeadStrength Partners, LLC December 2009 - Present
Asurion December 2013 - July 2015
Dex Media March 2010 - November 2013
Institute for Supply Management May 2002 - November 2013
Compassion International June 2002 - December 2009
Community Webs, Inc. Image One Marketing November 1997 - June 2002
Alphagraphics, Inc. July 1995 - November 1997
Military Community Youth Ministries 1994 - 1995
Skills
Strategic Sourcing, Contract Negotiation, Contract Management, IT Sourcing, IT Outsourcing, IT Procurement, Procurement, Software Procurement, Procure-to-Pay, Process Improvement, Process Management, Marketing Management, Due Diligence, Project Management, Transition Management, Change Management, Non-profit..., Business Development, Strategic Planning, Supply Chain Management, Spend Analysis, Leadership, Business Analysis, Vendor Management, Strategic Partnerships, Management, Business Process..., Sourcing, Supply Management, Start-ups, Team Leadership, Information Technology, Strategy
Education
Belmont University 1986 — 1990
Bachelor of Arts (B.A.)
Continuing Education
Lake Braddock 1981 — 1986
Asurion November 2014 - Present
Belmont University May 2013 - December 2014
RT Specialty July 2012 - June 2013
Skills
Performance Metrics, Forecasting, Financial Modeling, Data Analysis
Education
Belmont University 2013 — 2014
Master of Accountancy, Accounting
University of Alabama 2006 — 2010
Finance, Risk Management; Insurance
Jack Henry & Associates October 2013 - Present
Asurion 2002 - October 2013
Schaller Anderson 2001 - 2002
Infospace 1999 - 2001
IQOrder.com 1998 - 1999
Skills
E-commerce, Start-ups, Software Development, SOA, Enterprise Architecture, Technology Integration, Integration Architecture, Mobile Applications, Agile Methodologies, Operations Management, .NET, Open Source Software, Software Project..., Cloud Computing, Requirements Analysis, Solution Architecture, Mobile Devices, Leadership, SaaS, Integration, Enterprise Software, Mobile Technology, Scrum, EAI, Web Services, IT Strategy, Vendor Management, SDLC, Agile Project Management, System Architecture, Middleware, IT Management, Pre-sales, Web Applications, Product Management, Application Architecture, Technical Leadership, ESB, Telecommunications, Business Analysis, Software Design, Architectures, Big Data, Data Center, Professional Services, Software Engineering, Wireless, Program Management, Security
Education
Baker University 1988 — 1995
CIS, Computer Science
Asurion February 2013 - Present
Nashville International Center for Empowerment April 2013 - December 2013
Yelp.com February 2012 - August 2012
Acquis Consulting Group September 2009 - May 2011
The Worth Collection, Ltd April 2009 - September 2009
Heavy Tone Records March 2009 - June 2009
Nicholson Publishing Group September 2008 - December 2008
Belmont University August 2007 - December 2008
Compass Records January 2008 - May 2008
Vector Management August 2007 - December 2007
Skills
Social Media, Event Planning, PowerPoint, Research, Microsoft Excel, Non-profits, Microsoft Word, FileMaker, Organization, Marketing, Mac, Spanish, Blogging, Microsoft Office, Outlook Express, Taleo, SharePoint, PeopleSoft, Sterling, LabCorp, Quest Diagnostics
Education
Belmont University 2006 — 2008
Bachelor of Business Administration, Music Business, Cum Laude, Dean's List
Borough of Manhattan Community College 2005 — 2006
Business Management, Dean's List
Cure of Ars Catholic School August 2014 - Present
Cure Of Ars Middle School August 2013 - August 2014
Asurion May 2008 - November 2012
Commerce Bank December 2007 - May 2008
Commerce Bank December 2005 - December 2007
United Auto Credit Corporation March 2005 - December 2005
Chrysler Financial, Daimler Chrysler Services April 2003 - March 2005
Chrysler Financial, Daimler Chrysler Services December 2001 - April 2003
Chrysler Financial, Daimler Chrysler Services October 2000 - December 2001
Skills
Customer Service, Credit, Call Center, Compliance, Policy, Budgets, Business Planning, Business Process, Call Centers, Coaching, Customer Experience, Customer Retention, Customer Satisfaction, Employee Benefits, Employee Relations, Employee Training, Finance, Financial Analysis, Financial Services, Forecasting, Hiring, Analysis, Change Management, Interviews, Leadership, Loans, Management, Microsoft Excel, Microsoft Word, Operations Management, Performance Management
Education
Benedictine College 1995 — 1999
Bachelor of Science, Biology
Benedictine College 1995 — 1999
Bachelor of Science Degree, Biology
Asurion March 2014 - Present
HUD November 2013 - March 2014
IFC - International Finance Corporation March 2007 - November 2013
Satyam Computer Services June 2004 - June 2008
DSL Software Limited 2004 - 2004
Mohsin Haider Darwish LLC 2000 - 2004
MAC-CWT Distriparks Limited October 1996 - July 1999
Skills
Data Modeling, Metadata Management, Information Architecture, Data Architecture, Architecture, Data Warehousing, ETL, SDLC, Informatica, Business Intelligence, Requirements Analysis, Oracle, Enterprise Architecture, PL/SQL, Data Integration, Databases, Solaris, Unix Shell Scripting, Data Warehouse..., Database Design, Unix, SQL, Data Migration, Solution Architecture, Microsoft SQL Server, Master Data Management, Erwin, Data Governance, Business Objects, Cognos, Data Quality, Enterprise Software, SOA, SQL Tuning, XML, Visio, ERP, Software Project..., T-SQL, Performance Tuning, Requirements Gathering, Dimensional Modeling, Data Profiling, Integration, PMP, OLAP, Data Marts, Business Intelligence..., Physical Data Modeling, Logical Data Modeling
Education
Bharathidasan University 1993 — 1996
MCA, Master of Computer Applications
ST Hindu College , Nagercoil 1992 — 1993
PGDCA,PG Diploma in Computer Applications, Computer
Madurai Kamaraj University 1990 — 1992
BSc, Physics
LifeWay Christian Resources March 2014 - Present
Asurion May 2013 - February 2014
Acxiom May 2011 - May 2013
Smoothie King September 2007 - June 2011
Nashville Predators January 2009 - May 2009
Northwestern Mutual December 2007 - May 2008
Skills
Email Marketing, Database Marketing, Customer Service, Data Analysis, Software Documentation, Budgets, Database Administration, PeopleSoft, Ad Hoc Reporting, Web Analytics, Internal Controls, Internal Audit
Education
Tennessee State University 2015 — 2018
Master of Business Administration (MBA), Accounting and Finance
Belmont University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Finance
Vanderbilt Kennedy Center July 2011 - Present
Vanderbilt Kennedy Center, Tennessee Disability Pathfinder July 2008 - July 2011
Tennessee Council on Developmental Disabilities October 2007 - May 2008
United Methodist Publishing House April 2007 - July 2007
Asurion July 2004 - April 2007
Sprint July 2000 - July 2004
Education
Belmont University 2014 — 2016
Master of Education (M.Ed.), Organizational Leadership and Communication
Lipscomb University 2012 — 2013
Master's Degree, Organizational Leadership
Middle Tennessee State University 1997 — 2006
Bachelor of Science, Mass Communications; Public Relations & Advertising
Excers Inc February 2015 - Present
Comdata January 2012 - January 2015
Asurion April 2011 - December 2011
Holland Square Group September 2009 - March 2011
Comdata Networks, Inc. August 2006 - September 2009
NFIB August 2003 - October 2006
Willis 2002 - 2003
Private Business 1991 - 2001
Micro Mart 1985 - 1986
Skills
SDLC, Business Analysis, Project Management, Project Portfolio..., PMO, SharePoint, Management, Leadership, Change Management, Quality Assurance, Software Development, Governance, Resource Management, Forecasting, Customer Service, Vendor Management, Process Improvement, Program Management, Team Management, Scrum, PMP, Account Management, Project Planning, Business Process..., Cross-functional Team..., IT Management, IT Strategy, Integration, Life-cycle Management, Microsoft Office, Requirements Analysis, Risk Management, Software Project..., Strategic Planning, Strategic Sourcing, Strategy, Team Building, Team Leadership, Visio, Business Development, Business Intelligence, Business Objects, Disaster Recovery, Consulting, Agile Methodologies, Information Technology, Microsoft Project
Education
Belmont University - Jack C. Massey Graduate School of Business 2003 — 2006
MBA, Business
Belmont University 1981 — 1984
BBA, General
Grissom High School 1980 — 1981
Hugh school diploma, Calculus, English
Federal Reserve Bank of Kansas City April 2015 - Present
KANA Software December 2013 - April 2015
LPS Applied Analytics August 2012 - December 2013
Lender Processing Services, Inc. (LPS) December 2007 - August 2012
Applebees International August 2008 - December 2008
Asurion June 2006 - July 2007
Sprint/Nextel July 1998 - May 2006
Sprint PCS June 1998 - 2002
Nortel January 1995 - June 1998
Skills
Visio, MS Project, Microsoft Excel, Windows NT, Windows, PowerPoint, Microsoft Word, PMO, SDLC, Project Management, Change Management, Software Development, Management, Cross-functional Team..., SharePoint, Software Project..., Leadership, Information Technology, Budgets, Vendor Management, Business Analysis, Enterprise Software, Telecommunications, Agile Methodologies, Resource Management, Software Documentation, Project Portfolio..., Process Improvement, Program Management
Education
Baker University 2005 — 2006
Bachelor of Science (B.S.)
Ascension Health June 2012 - Present
Asurion March 2010 - June 2012
Asurion October 2008 - March 2010
Dell Inc. May 2005 - August 2008
Dell Inc. 1999 - 2005
Office Depot-Business Services Division 1998 - 1999
Office Depot-Business Services Division 1995 - 1998
Vanderbilt University Medical Center 1991 - 1995
Skills
Leadership, Project Management, Sales, Call Center, Process Improvement, CRM, Customer Satisfaction, Customer Experience, Performance Management, Sales Management, Program Management, Training, Business Analysis, Management, Project Planning, Team Leadership, Operations Management, Vendor Management, Account Management, Team Building, Cross-functional Team..., Change Management, Customer Service, Coaching, Salesforce.com, Strategic Planning, Visio, Forecasting, Negotiation, New Business Development, Business Strategy, Budgets, Microsoft Office, Product Management, Telecommunications, Business Process..., Contract Negotiation, Business Development, Team Management, Six Sigma, Sales Operations, Software Documentation, Direct Sales, Quality Assurance, Healthcare, Continuous Improvement, Strategy, Outsourcing, Call Centers, Solution Selling
Education
Belmont University 1987 — 1991
BS, Biology and Chemistry
Mercer University 1986 — 1988
Biology, Biology/Biological Sciences, General
Rovi Corporation August 2015 - Present
Symantec April 2013 - August 2015
Asurion March 2010 - March 2013
Palm, Inc. April 2007 - March 2010
Qualcomm May 2004 - March 2007
Integra Microsystem / Jataayu Software March 2002 - March 2004
Softguru Services (p) Ltd February 2001 - February 2002
Skills
Test Automation, Selenium, Mobile Applications, CDMA, Project Planning, Management, Globalization, Android, Mobile Devices, Agile Methodologies, Perl, JavaScript, XML, Java, Software Engineering, Software Quality..., Scrum, Software Development, Python
Education
Acharya Institute of Management and Science 1997 — 2000
Master of Computer application, Computer Science
Acharya Institute of Management and Science 1994 — 2000
Bachalor of Science, Computer Science, Computer Science
Bangalore University 1994 — 2000
MS, Computer Application
Pannalal Institution 1988 — 1994
Asurion November 2013 - Present
Asurion November 2011 - November 2013
Verizon February 2010 - November 2011
Verizon April 2009 - February 2010
Verizon October 2007 - April 2009
Verizon September 2005 - July 2006
Verizon April 2002 - September 2005
Verizon 1998 - 2000
MCI 1995 - 1998
Skills
Strategic Planning, Product Management, Integration, Online Marketing, CRM, Product Development, Sales, Program Management, Marketing Strategy, Leadership, Segmentation, Strategy, Digital Marketing, Product Marketing, Business Development, Market Research, Direct Marketing, Competitive Analysis, Business Process..., Business Analysis, Account Management, Testing, Cross-functional Team..., Vendor Management, Management, Process Improvement, Project Management, Telecommunications
Education
University of Notre Dame - Mendoza College of Business 1990 — 1992
MBA, Interdisciplinary Studies with an emphasis in Management
Babson College 1983 — 1985
Bachelor of Science, Marketing
Asurion November 2012 - Present
SunCrest Home Health May 2012 - September 2012
Kraft CPAs August 2009 - May 2012
Comdata October 2007 - August 2009
Regions Financial Corp July 2001 - October 2007
Skills
Banking, Commercial Banking, Credit, Loans, Credit Analysis, Accounting, Audit
Education
Belmont University - Jack C. Massey Graduate School of Business 2006 — 2008
Masters of Accountancy
Florida Agricultural and Mechanical University 1990 — 1994
Bachelor of Science (B.S.), Actuarial Science
Asurion August 2014 - Present
Asurion September 2012 - August 2014
American Express March 2011 - September 2012
American Express April 2010 - March 2011
American Express January 2009 - April 2010
American Express July 2008 - December 2008
Avondale Partners May 2007 - July 2007
Vaco Resources 2006 - 2006
Asurion Managed Wireless 2006 - 2006
Integrated Store Solutions 2002 - 2005
Skills
Strategic Financial..., Financial Analysis, Microsoft Excel, PowerPoint, Financial Forecasting, Corporate Finance, Market Analysis, Business Development, Product Development, Forecasting, Strategic Planning, Finance, Leadership
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2006 — 2008
Masters of Business Administration, Corporate Finance
Belmont University 1998 — 2002
BBA, Finance
Asurion December 2004 - July 2008
Farmers 2001 - 2004
Farmers Insurance 2001 - 2004
Education
University of Phoenix 2006 — 2010
Ed.D, education
University of Phoenix 2006 — 2010
education
Kansas State University 2004 — 2006
Baker University 2001 — 2003
MLA, Social Science and Education
Asurion 2002 - Present
NEW 2002 - Present
N.E.W. 2002 - December 2010
N.E.W. Customer Service Companies, Inc 2002 - December 2010
insurance services office 1987 - 2002
Skills
Insurance, Pricing, Risk Management, Financial Modeling, Training, Product Development, Business Analysis, Product Management, Business Strategy, Cross-functional Team..., Strategic Planning, Coaching, Competitive Analysis, Strategy, Account Management, Program Management, Forecasting, Team Building, Operations Management, Process Improvement, Vendor Management, Business Development
Education
State University of New York at Binghamton 1984 — 1987
Bachelor of Arts (B.A.), Mathematics
Asurion February 2015 - Present
University of Texas at Dallas January 2010 - Present
Sabre Inc. August 2013 - January 2015
Assurant Solutions November 2013 - December 2014
Sabre Travel Network July 2010 - August 2013
Sabre Travel Network August 2005 - June 2010
Sabre Inc. July 2001 - July 2005
Education
North Carolina State University 1997 — 2001
Doctor of Philosophy (Ph.D.), Operations Research
Bilkent University 1995 — 1997
Master's degree, Industrial Engineering
Bilkent University 1991 — 1995
Bachelor's degree, Industrial Engineering
lycee pilote ariana 1984 — 1991
Bac, Maths
Asurion 2010 - Present
B2B Soft 2010 - 2010
Radio Shack 2009 - 2010
Sprint Nextel 2006 - 2008
Sprint 1998 - 2006
Foot Action USA 1992 - 1998
Skills
P&L Management, Sales Management, Account Management, Retail, Wireless, Cross-functional Team..., Team Building, Competitive Analysis, Customer Satisfaction, Customer Experience, Hiring, Consultative Selling, Strategic Planning, Inventory Management, Operations Management, Customer Relations, Sales Operations, Merchandising, Customer Service, Vendor Relations, Forecasting, Telecommunications, Mentoring, Solution Selling, Coaching, Start-ups, P&L, Mobile, Performance Management, Leadership Development, Marketing Strategy, Team Leadership, Leadership, Sales, Training, Marketing, Customer Retention, Direct Sales, Sales Process, Change Management, Strategic Partnerships, Salesforce.com, Cold Calling, Management, B2B, Product Management, Strategy, Mobile Devices, Selling
Education
Binghamton University 1988 — 1992
Bachelor of Science, Law and Society
Nissan North America, Inc. 2008 - Present
Nissan Motor Company 2007 - Present
Gaylord Entertainment 2006 - 2007
Asurion 2005 - 2006
CoreBTS 2004 - 2004
InfoAdvantage 2001 - 2004
Project Management Institute 1999 - 2004
EMPE 1998 - 2001
Nashville State Community College 1994 - 1999
Cottonwood Computer 1994 - 1997
Skills
PMP, SDLC, Process Improvement, Project Management, Vendor Management, Program Management, Business Analysis, Software Project..., Project Portfolio..., PMO, ITIL, Business Process...
Education
Belmont University - Jack C. Massey Graduate School of Business 1999 — 2000
MAcc, Accounting
Belmont University - Jack C. Massey Graduate School of Business 1996 — 1998
MBA, Business Administration
Kansas City CARE Clinic September 2010 - Present
Menorah Medical Center April 2009 - September 2010
Nueterra Healthcare July 2007 - April 2009
Asurion 2001 - 2007
Skills
Employee Relations, HRIS, Payroll, FMLA, Performance Management, Onboarding, Benefits Administration, Talent Acquisition, PeopleSoft, Personnel Management, ADP Payroll, Employee Benefits, Leadership Development, Deferred Compensation, Human Resources, College Recruiting, Employment Law, New Hire Orientations, Labor Relations, Recruiting, Training, Employee Training, Employee Handbooks, Temporary Placement, HR Policies, Workforce Planning, Succession Planning, Organizational..., Employee Engagement, Management, Applicant Tracking..., Job Descriptions, Talent Management, Affirmative Action, Interviews, Taleo
Education
Webster University 2009 — 2011
Masters, Business Administration
Webster University 2008 — 2009
Masters, Human Resource Management
Avila University 2005 — 2007
Bachelors of Arts, Business Administration
Virsys12 May 2013 - Present
Asurion July 2009 - May 2013
Core BTS July 2006 - July 2009
Belmont University August 2004 - May 2007
Edgenet February 2003 - August 2005
Paradigm Health Corporation November 2001 - February 2003
G. A. Sullivan January 2001 - November 2001
CIGNA Healthcare July 1998 - January 2001
Andersen Consulting December 1996 - July 1998
Skills
Salesforce.com..., PMP, Process Improvement, Lean Thinking, Enterprise Architecture, Project Planning, Information Technology, Business Process..., Vendor Management, SDLC, Cross-functional Team..., Visio, Program Management, Agile Project Management, Business Analysis, Software Project...
Education
Belmont University - Jack C. Massey Graduate School of Business 1999 — 2001
MBA
Haslam College of Business at the University of Tennessee 1992 — 1996
BSBA, Logistics
Interactive Technologies Group, Inc. January 2003 - Present
T-Mobile January 2002 - December 2002
Asurion September 1998 - January 2002
Musicland July 1996 - February 1998
America 3 Foundation January 1995 - August 1995
The Broadway Department Stores October 1972 - July 1994
Skills
Human Capital Consulting, Workforce Planning, Manpower Requirements..., Customer Service..., Project Management, Program Management, Strategic Planning, Human Capital Strategic..., Process Improvement, Security Clearance, Organizational..., Predictive Modeling
Education
MiraCosta College 1978 — 1978
NA, Business Administration and Management, General
Bellevue University 1971 — 1972
NA, Sociology
Briggs Consulting Director of Information TechnologyBulow BioTech ProstheticsSeptember 2013 - August 2015
LifePoint Hospitals April 2011 - August 2013
LifePoint Hospitals August 2009 - April 2011
Asurion June 2008 - February 2009
Dell 2002 - 2003
Skills
Windows Administration, Security, Data Center, Servers, VMware, Requirements Analysis, Networking, Enterprise Architecture, Network Security, Consulting, Integration, Information Technology, Network Administration, Cisco Technologies, Operations Management, System Administration, Disaster Recovery, Virtualization, Citrix, SharePoint, Software Documentation, Testing, IT Management, Leadership, Troubleshooting, Management, Active Directory, Strategy, Switches
Education
Austin Peay State University 2005 — 2007
Bachelor's degree, Homeland Security
Nashville State Tech 2004 — 2006
A.S., Networking Administration
Real Change CrossFit November 2012 - Present
Asurion September 2012 - August 2015
Asurion October 2011 - November 2012
Asurion March 2011 - October 2011
Gallagher Financial Systems July 2005 - December 2010
Wipro Gallagher Soluntions, Inc. 2005 - December 2010
Wipro Gallagher Solutions 2005 - December 2010
US Army May 1991 - June 2001
Skills
QTP, Quality Center, Automation, Software Quality..., SQL, Integration, Microsoft SQL Server, Agile Methodologies, Manual Testing, Quality Assurance, System Testing, Scrum, VBScript, Test Automation, User Acceptance Testing, Test Strategy, Test Planning, Software Documentation, Testing, Requirements Analysis, Test Cases, Regression Testing, Defect Tracking, Test Management, C#, Visual Basic, Agile Testing, Performance Testing, SDLC, Integration Testing, Requirements Gathering, Software Project..., XML
Education
Austin Peay State University 2001 — 2003
BS, Computer Science
Asurion June 2014 - Present
Goodwill Industries of Middle Tennessee, Inc. June 2012 - June 2014
Mancan June 2011 - June 2011
my sister's private home February 2007 - May 2011
Baldwin Borough Public Library March 2009 - April 2009
Ohio Valley Medical Center September 2008 - February 2009
BNY Mellon June 2004 - May 2005
JH Technical Services, Inc. January 2003 - June 2004
United States Postal Service August 2003 - August 2003
Uniscribe January 2000 - January 2003
Skills
Proofreading, Advertising, Press Releases, Community Outreach, Sales, Time Management, Data Entry, Social Media, Microsoft Word, Public Speaking, Event Planning, Nonprofits, Editing, Fundraising, Social Networking
Education
Goodwill Industries of Middle Tennessee 2012 — 2012
Certificate, Information Science / Clerical
Bidwell Training Center 2002 — 2002
Certificate, Information Science, basic clerical / office skills
Computer Training Center (JTPA) 1999 — 1999
Certificate, Computerized Office Administration & Customer Service, basic clerical / office skills
Bethany College 1995 — 1997
none, undeclared major
West Virginia Northern Community College 1991 — 1991
none, Typewriting / Keyboarding
Bishop Donahue (Memorial) High School 1989 — 1990
Diploma, college preparatory, Religion, English, etc.
Praise Christian Academy 1985 — 1989
none, College Preparatory: Bible, English / Language Arts, Mathematics, Science, Social Studies, Greek...
SystemCare Health August 2015 - Present
Asurion December 2014 - July 2015
Johns Hopkins Hospital January 2013 - November 2014
Geisinger Health System June 2009 - January 2013
Pipeline Interactive December 2007 - February 2009
First Citizens Bank September 2006 - May 2007
Cassels Caywood Love, Inc. July 2003 - August 2006
Wachovia Bank 2000 - 2003
Wachovia Bank 1997 - 2000
Skills
Advertising, Event Planning, Media Planning, Graphic Design, Corporate Branding, Strategic Planning, Management, Marketing Strategy, Social Media, Marketing Communications, Email Marketing, SEO, Direct Marketing, Marketing, Public Relations, Account Management, Copywriting, Online Advertising, New Business Development, Integrated Marketing, Project Management, Event Management, E-commerce, Budgets, Newsletters
Education
Bloomsburg University of Pennsylvania 1995 — 1997
BS Business Administration, Marketing
Indiana University of Pennsylvania 1993 — 1995
Marketing/Marketing Management, General
Presidio July 2013 - Present
Community Health Systems January 2008 - July 2013
Community Health Systems January 2008 - July 2013
Asurion 2006 - 2008
Skills
System Administration, Windows Server, Troubleshooting, ITIL, Integration, Enterprise Monitoring
Education
Belmont University - Jack C. Massey Graduate School of Business 2010 — 2012
MBA, Healthcare Management: Quality Improvement and Compliance
Middle Tennessee State University 2005 — 2006
Bachelor of Business Administration (BBA)
Clark Atlanta University 1999 — 2002
Computer Information Systems
Asurion November 2014 - Present
Asurion July 2012 - November 2014
Asurion October 2010 - July 2012
Xerox September 2009 - September 2010
Skills
Call Center, Team Building, Leadership Development, Call Centers, Process Improvement, Training, Account Management, Customer Service, Leadership, Sales, Recruiting, Public Speaking, Event Planning, Management, Social Media, Microsoft Excel, Microsoft Office, Time Management
Education
Belmont University 2005 — 2009
Health, Health and Business
Belmont University 2005 — 2008
Bachelor's degree, Health and Physical Education/Fitness
The Institute for Family Health July 2010 - Present
Universal Music Group 2003 - 2013
AT&T Mobility May 2006 - November 2009
Asurion 2004 - 2006
Skills
Epic Systems, HIPAA, Health Insurance, Marketing, Customer Service, Social Media, Event Management, Event Planning, Team Building, Negotiation, Microsoft Office, Management, Microsoft Excel, Public Relations, Social Media Marketing, Outlook, PowerPoint, Social Networking, Healthcare, EMR, Hospitals, Entertainment, Leadership
Education
Belmont University
is 44
Asurion August 2014 - Present
The Floundering Blog October 2013 - Present
Elance/ HPT Media August 2010 - August 2014
Gallery Furniture June 2013 - December 2013
Sony Music Entertainment- Epic Records January 2010 - May 2010
Universal South Records January 2009 - May 2009
Belmont University- Residence Life August 2006 - May 2009
Belmont University- Athletic Department August 2008 - March 2009
Acklen Entertainment/Indiebandhub August 2007 - December 2008
Skills
Data Entry, Photoshop, Windows 7, iTunes, Online Marketing, Marketing Research, Social Media, Entertainment, Mac OS X, Microsoft Office, Office Administration, Publicity, Marketing, SEO, OS X, Marketing Communications, Press Releases, Leadership, Advertising, New Media, Market Research, Blogging, Social Media Marketing
Education
Belmont University 2006 — 2010
Bachelor of Business Administration, Music Business
High School for Performing and Visual Arts 2002 — 2006
High School Diploma, Vocal Music
Asurion March 2015 - Present
Applied Materials & Engineering, Inc. February 2014 - January 2015
Contract/Freelance basis January 2010 - December 2013
Principal Builders August 2008 - May 2009
Herrero Contractors July 2007 - July 2008
Dionex Corporation 2004 - 2006
Inovant 2004 - 2004
Kana Communications 2000 - 2001
PeopleSoft (now Oracle) 1996 - 2000
Sybase 1992 - 1996
Skills
Microsoft Office, Social Media, Advertising, Collateral, Adobe Creative Suite, Corporate Branding, Creative Direction, Graphic Design, Banner Ads, Customer Service, Project Planning, Copywriting, Email Marketing, Outdoor Advertising, Creative Strategy, Event Management
Education
City College of San Francisco 1986 — 1988
AA, Photography
State University of New York at Binghamton 1973 — 1975
BA, English Literature
Asurion April 2002 - Present
Thazar Solutions April 1998 - April 2002
Pedersen Bros & Associates September 1992 - April 1998
Pioneer Hi-Bred International Inc September 1986 - September 1992
Skills
Vendor Management, Outlook, Process Improvement, PeopleSoft, Access, Call Centers, Telecommunications, Software Documentation, Cross-functional Team..., Customer Service, Strategic Planning
Education
Baker University
Business Administration
Asurion April 2015 - Present
Asurion June 2014 - April 2015
Asurion September 2012 - May 2014
The Hilb Group of TN, LLC/MDM Covenant Insurance June 2012 - September 2012
MDM Covenant Insurance September 2011 - June 2012
Public Consulting Group 2010 - 2010
Skills
Finance, Financial Analysis, Accounting, Financial Accounting, Financial Reporting, Accounts Payable, Sarbanes-Oxley Act, Analysis, QuickBooks, Process Improvement, GAAP, Budgets, Payroll, Microsoft Excel
Education
Belmont University 2012 — 2014
Master of Accountancy (M.Acc), 3.7
Belmont University 2008 — 2011
BBA, Finance
Asurion
Skills
Quality Center, Regression Testing, Test Cases, Software Quality..., Test Planning, Black Box Testing, Agile Methodologies, Bug Tracking, SQL
Education
B. M. S. College of Engineering 1997 — 2000
Master of Computer Applications (MCA)
DynCorp International February 2012 - Present
DynCorp International September 2010 - September 2011
Asurion June 2004 - September 2010
Asurion June 2004 - September 2009
Convergys June 2000 - June 2003
Skills
Manufacturing, Customer Satisfaction, Military, Access, Customer Service, Team Leadership, Call Centers, Process Improvement, Team Building, Vendor Management, Cross-functional Team...
Education
Austin Peay State University 2010 — 2014
Business
Bethel University Clarksville, TN
Asurion November 2010 - Present
DST Output September 2000 - November 2010
Real Time Consulting August 1998 - September 2000
DST Systems September 1996 - August 1998
DST Systems 1995 - 1998
DST Systems October 1994 - September 1996
DST Systems February 1994 - October 1994
Caremark December 1992 - February 1994
Caremark August 1991 - December 1992
Skills
Business Analysis, Software Development, Requirements Analysis, Databases, Quality Assurance, SQL, SDLC, Java, XML, Requirements Gathering, COBOL, Management, Leadership, DB2, Vendor Management, Agile Methodologies
Education
Bethany College 1987 — 1991
Bachelors, Computer Science
Bethany College
Bachelor of Arts, Computer Science major
Dale Carnegie
Asurion July 2010 - Present
Asurion August 2006 - July 2010
Asurion April 2000 - August 2005
Aerial Communications 1997 - 2000
Skills
CRM, Program Management, Cross-functional Team..., Product Management, Leadership, Sales Operations, Strategic Planning, Account Management, Product Development, Strategic Partnerships, Competitive Analysis, Product Marketing, Analytics, Vendor Management, Strategy, Mobile Devices, Process Improvement
Education
Baker University 1994 — 1995
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Harlan Laboratories, Inc. 2013 - Present
Asurion 2010 - 2012
Vanderbilt University Medical Center 2008 - 2009
FedEx Services 2000 - 2008
ServiceMaster Diversified Health Services 1994 - 2000
Skills
Process Improvement, Strategic Planning, Forecasting, Financial Modeling, Business Development, Capital Budgeting, IT Financial Management, Business Planning, Return on Investment..., Contract Management
Education
Ball State University
Bachelor of Science
The University of Memphis
MBA
Permanent General October 2008 - Present
Asurion March 2006 - October 2008
T-Mobile March 2004 - February 2006
Smoothie King December 2001 - March 2004
Skills
Property & Casualty..., Insurance, Underwriting, General Insurance, Casualty, Liability, Commercial Insurance, Commercial Lines, Legal Liability, Sales, Call Centers, Account Management, Customer Service, Customer Retention, Customer Satisfaction, Training, Building Relationships, Customer Experience, Team Building, Marketing, Email Marketing, Online Marketing, Casualty Insurance
Education
Austin Peay State University 2009 — 2013
Bachelor's degree, Communication Arts
Asurion March 2015 - Present
Asurion February 2014 - March 2015
Wal-Mart March 2012 - February 2014
LBL Papa Rock August 2010 - February 2012
Fred's Inc. March 2009 - June 2010
Skills
CompTIA A+, CompTIA Network+, Service Desk, Call Center..., Queue Management, Ticketing Systems, Troubleshooting, Escalation Resolution, Verbal De-escalation, People Skills, Customer Service, Sales, Retail, Retail Sales, Cashiering, Customer Satisfaction, Advising People, IC3
Education
Tennessee College of Applied Technologies 2012 — 2013
Diploma, Computer Information Technology
Austin Peay State University
Asurion April 2012 - Present
Convergys January 2006 - April 2012
Education
Austin Peay State University
Asurion June 2014 - Present
Skills
Management, Customer Service, Microsoft Office, Project Management, Leadership, Microsoft Excel, Sales, Team Leadership, Program Management, Process Improvement
Education
Austin Peay State University