Asurion Company
Industry: Company
DescriptionAsurion, LLC is a privately held company based in Nashville, Tennessee that provides insurance for smartphones, tablets, consumer electronics, appliances, satellite receivers and jewelry. In 2014, the company operated in 14 countries and had 49 offices with 17,000 employees serving 280 million consumers. Headquarters: Nashville, Tennessee, United States Number of employees: 17,000 Founded: 1994, Silicon Valley, California, United States Area served: World Subsidiaries: Soluto, ServiceBench, Inc., Parent organization: NEW Asurion Corporation
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Asurion Employees
Employee
Years
Job
Industry
Michael Caruso Michael Caruso's Asurion Experience January 2006 - September 2008
Job Software Engineering Manager for Mobile Platforms
Industry Consumer Electronics
Experience
Belkin March 2013 - Present
UST Global August 2011 - March 2013
WellPoint (Client of UST Global) April 2012 - July 2012
Warner Bros. Entertainment (Client of UST Global) August 2011 - March 2012
Sony Pictures Entertainment (Client of UST Global) September 2011 - November 2011
Microsoft (Client) March 2011 - September 2011
Code It (Client) August 2010 - August 2011
Celera Group (Client) August 2010 - December 2010
PureSafety March 2009 - August 2010
Asurion January 2006 - September 2008
Skills
Program Management, Functional..., Visual Communication, Web Applications, Mobile Applications, Oracle Applications, Database Design, Visio, CSS, Agile Methodologies, Management, XML, Software Development, User Experience, Mobile Devices, Databases, SharePoint, Process Improvement, Business Development, User Interface Design, Testing
Education
Rochester Institute of Technology 1985 — 1991
BS, Computer Science, 3D Graphics, Imaging Science
University of California, Santa Cruz 2001 — 2005
Certificate Level II, Graphic Design and Visual Communication
Lourdes
Belkin March 2013 - Present
UST Global August 2011 - March 2013
WellPoint (Client of UST Global) April 2012 - July 2012
Warner Bros. Entertainment (Client of UST Global) August 2011 - March 2012
Sony Pictures Entertainment (Client of UST Global) September 2011 - November 2011
Microsoft (Client) March 2011 - September 2011
Code It (Client) August 2010 - August 2011
Celera Group (Client) August 2010 - December 2010
PureSafety March 2009 - August 2010
Asurion January 2006 - September 2008
Skills
Program Management, Functional..., Visual Communication, Web Applications, Mobile Applications, Oracle Applications, Database Design, Visio, CSS, Agile Methodologies, Management, XML, Software Development, User Experience, Mobile Devices, Databases, SharePoint, Process Improvement, Business Development, User Interface Design, Testing
Education
Rochester Institute of Technology 1985 — 1991
BS, Computer Science, 3D Graphics, Imaging Science
University of California, Santa Cruz 2001 — 2005
Certificate Level II, Graphic Design and Visual Communication
Lourdes
Breanna Duran Breanna Duran's Asurion Experience October 2013 - Present
Job at
Industry Wireless
Experience
Waste Management March 2014 - Present
Asurion October 2013 - Present
General Dynamics Information Technology July 2009 - September 2012
Skills
Wireless, Mobile Applications, Mobile Devices, Call Centers, Mobile Technology, Android, Customer Experience, Telecommunications, Blackberry, Training
Education
Rio Salado College 2012 — 2015
Addictions and Substance Abuse Counseling
Greenway High School 2002 — 2006
General Diploma
Waste Management March 2014 - Present
Asurion October 2013 - Present
General Dynamics Information Technology July 2009 - September 2012
Skills
Wireless, Mobile Applications, Mobile Devices, Call Centers, Mobile Technology, Android, Customer Experience, Telecommunications, Blackberry, Training
Education
Rio Salado College 2012 — 2015
Addictions and Substance Abuse Counseling
Greenway High School 2002 — 2006
General Diploma
Patrick Slusher Patrick Slusher's Asurion Experience July 2013 - November 2014
Job Helpdesk Technician at LKQ Corporation
Industry Information Technology and Services
Experience
LKQ Corporation November 2014 - Present
Asurion July 2013 - November 2014
Edgehill Café November 2010 - June 2013
Skills
Customer Service, Team Leadership, Leadership, Networking, Microsoft Office, Social Networking, Project Management, Business Development, Sales, Time Management, Social Media Marketing, Social Media, Management, Event Planning, Troubleshooting
Education
Shepherd University 1999 — 2005
Mass Communication/Media Studies
Penn State University 1997 — 1998
LKQ Corporation November 2014 - Present
Asurion July 2013 - November 2014
Edgehill Café November 2010 - June 2013
Skills
Customer Service, Team Leadership, Leadership, Networking, Microsoft Office, Social Networking, Project Management, Business Development, Sales, Time Management, Social Media Marketing, Social Media, Management, Event Planning, Troubleshooting
Education
Shepherd University 1999 — 2005
Mass Communication/Media Studies
Penn State University 1997 — 1998
Mikel Cole Mikel Cole's Asurion Experience July 2012 - Present
Job Customer Care Representative1 at Asurion
Industry Marketing and Advertising
Experience
Asurion July 2012 - Present
Skills
Marketing, Customer Service
Education
Oregon Institute of Technology 2011 — 2016
BS in Business Management focus on Marketing, Business, Management, Marketing, and Related Support Services
Klamath Union High School 2007 — 2011
High School Diploma, Business Administration and Management, General
Asurion July 2012 - Present
Skills
Marketing, Customer Service
Education
Oregon Institute of Technology 2011 — 2016
BS in Business Management focus on Marketing, Business, Management, Marketing, and Related Support Services
Klamath Union High School 2007 — 2011
High School Diploma, Business Administration and Management, General
Samantha League Samantha League's Asurion Experience December 2014 - Present
Job Case management CCR at Asurion
Industry Hospital & Health Care
Experience
Asurion December 2014 - Present
Asurion September 2013 - December 2014
Signature Healthcare, PLLC March 2013 - May 2013
Signature Healthcare January 2013 - March 2013
Benton County May 2011 - October 2012
OSU Women's Center September 2011 - December 2011
Skills
Risk assessments, Public Health Education, Policy Writing, Program Development, Behavioral Health..., Health Promotion, Written & Oral..., Mental Health, Public Health, Program Management, Time Management, Home Care, Health Education, Epidemiology, Report Writing, Prevention, Health Policy, Global Health, Microsoft Office, Health Program Planning, Community Outreach, International Health, Plannning, Clinical Research, Data Collection, Quality Improvement, Community Engagement, Patient Safety, Medical Terminology, Conflict Resolution, Community Development, Program Evaluation, Leadership, HIV prevention, Critical Thinking, HIPAA, Program Implementation, Health Communication, Social Determinants Of..., Health Research, Women's Health, Health Assessment, Team-oriented, Customer Service, Event Planning, Healthcare, Public Speaking
Education
Oregon State University 2008 — 2013
Bachelor of Science (B.S.), Public Health Education and Promotion and Behavioral Health, Alumna
Traid High School 2004 — 2008
High School Diploma, General Studies
Asurion December 2014 - Present
Asurion September 2013 - December 2014
Signature Healthcare, PLLC March 2013 - May 2013
Signature Healthcare January 2013 - March 2013
Benton County May 2011 - October 2012
OSU Women's Center September 2011 - December 2011
Skills
Risk assessments, Public Health Education, Policy Writing, Program Development, Behavioral Health..., Health Promotion, Written & Oral..., Mental Health, Public Health, Program Management, Time Management, Home Care, Health Education, Epidemiology, Report Writing, Prevention, Health Policy, Global Health, Microsoft Office, Health Program Planning, Community Outreach, International Health, Plannning, Clinical Research, Data Collection, Quality Improvement, Community Engagement, Patient Safety, Medical Terminology, Conflict Resolution, Community Development, Program Evaluation, Leadership, HIV prevention, Critical Thinking, HIPAA, Program Implementation, Health Communication, Social Determinants Of..., Health Research, Women's Health, Health Assessment, Team-oriented, Customer Service, Event Planning, Healthcare, Public Speaking
Education
Oregon State University 2008 — 2013
Bachelor of Science (B.S.), Public Health Education and Promotion and Behavioral Health, Alumna
Traid High School 2004 — 2008
High School Diploma, General Studies
Blake Oviatt Blake Oviatt's Asurion Experience November 2013 - Present
Job VerizonTech Coach / Trainer in training.
Industry Wireless
Experience
Asurion November 2013 - Present
Primerica January 2013 - Present
Skills
Sales Management, Computer Repair, Customer Service, Lead Generation, PowerPoint, Word, Excel, Higher Education, Higher Education..., Lead Management, Sales, Microsoft Excel, Microsoft Word, Strategic Finance, Insurance Brokerage, Retirement Savings, Family Services, Social Networking, Marketing, Advertising, Online Marketing, Public Relations, Social Media Marketing, Public Speaking, Online Advertising, Social Media, Management, Microsoft Office, Selling, Contract Negotiation, Time Management, Networking, Coaching, Customer Satisfaction
Education
Rio Salado College 2010 — 2012
Still Working Towards It, Marketing, Business and Computer Science
Paradise Valley Community College 2006 — 2008
N/A, Computer Science / Business
Deervalley Highschool 2002 — 2006
Highschool Diploma, General Studies
Asurion November 2013 - Present
Primerica January 2013 - Present
Skills
Sales Management, Computer Repair, Customer Service, Lead Generation, PowerPoint, Word, Excel, Higher Education, Higher Education..., Lead Management, Sales, Microsoft Excel, Microsoft Word, Strategic Finance, Insurance Brokerage, Retirement Savings, Family Services, Social Networking, Marketing, Advertising, Online Marketing, Public Relations, Social Media Marketing, Public Speaking, Online Advertising, Social Media, Management, Microsoft Office, Selling, Contract Negotiation, Time Management, Networking, Coaching, Customer Satisfaction
Education
Rio Salado College 2010 — 2012
Still Working Towards It, Marketing, Business and Computer Science
Paradise Valley Community College 2006 — 2008
N/A, Computer Science / Business
Deervalley Highschool 2002 — 2006
Highschool Diploma, General Studies
Lindsey (Salzer) Brant Lindsey (Salzer) Brant's Asurion Experience August 2012 - Present
Job Business Analyst at Asurion
Industry Information Technology and Services
Experience
Asurion August 2012 - Present
Teach for America June 2010 - August 2012
LEAP Academy Charter Schools August 2010 - June 2012
Skills
Algorithms, C++, Lesson Planning, Organizing, Strategic Thinking, PowerPoint, Excel, Analysis, Research, Project Management, Program Management, Teaching, Microsoft Excel, Microsoft Office, Data Analysis, Public Speaking, Statistics, Business Analysis, Leadership, Big Data Analytics, Management, Agile Methodologies, Social Media, Strategic Partnerships
Education
University of Michigan 2006 — 2010
Bachelor of Science (B.S.), Applied Mathematics
Rowan University 2010 — 2011
Teacher Certification Program
Asurion August 2012 - Present
Teach for America June 2010 - August 2012
LEAP Academy Charter Schools August 2010 - June 2012
Skills
Algorithms, C++, Lesson Planning, Organizing, Strategic Thinking, PowerPoint, Excel, Analysis, Research, Project Management, Program Management, Teaching, Microsoft Excel, Microsoft Office, Data Analysis, Public Speaking, Statistics, Business Analysis, Leadership, Big Data Analytics, Management, Agile Methodologies, Social Media, Strategic Partnerships
Education
University of Michigan 2006 — 2010
Bachelor of Science (B.S.), Applied Mathematics
Rowan University 2010 — 2011
Teacher Certification Program
Brigid (Butler) Oglesbay Brigid (Butler) Oglesbay's Asurion Experience February 2006 - September 2007
Job Pharmacy Recruiter, Humana Talent Acquisition
Industry Human Resources
Experience
Humana August 2011 - Present
teknetex inc October 2010 - May 2011
Interstate Brands Corporation September 2007 - September 2010
Asurion February 2006 - September 2007
National Association of Insurance Commissioners January 2005 - December 2005
Butler/ Durrell Security 1998 - 2005
Skills
Recruiting, Talent Acquisition, Sourcing, Human Resources, Training, Interviews, Employee Benefits, Onboarding, New Hire Orientations, Applicant Tracking..., Internet Recruiting, Management, College Recruiting, Taleo, Temporary Placement, Benefits Administration, Time Management, Workforce Planning
Education
Webster University 2002 — 2005
MA, Human Resources Management
Rockhurst University 2000 — 2002
BA, Communication
Ursuline Academy 1994 — 1998
High School
Humana August 2011 - Present
teknetex inc October 2010 - May 2011
Interstate Brands Corporation September 2007 - September 2010
Asurion February 2006 - September 2007
National Association of Insurance Commissioners January 2005 - December 2005
Butler/ Durrell Security 1998 - 2005
Skills
Recruiting, Talent Acquisition, Sourcing, Human Resources, Training, Interviews, Employee Benefits, Onboarding, New Hire Orientations, Applicant Tracking..., Internet Recruiting, Management, College Recruiting, Taleo, Temporary Placement, Benefits Administration, Time Management, Workforce Planning
Education
Webster University 2002 — 2005
MA, Human Resources Management
Rockhurst University 2000 — 2002
BA, Communication
Ursuline Academy 1994 — 1998
High School
Jamilla Geter Jamilla Geter's Asurion Experience July 2014 - October 2014
Job At Home Advisor
Industry Writing and Editing
Experience
Paid2Save August 2015 - Present
Xerox May 2015 - Present
TeleTech December 2014 - April 2015
Sitel Operating Corporation October 2014 - December 2014
Sitel Operating Corporation October 2014 - December 2014
Asurion July 2014 - October 2014
Alpine Access September 2012 - July 2014
The Hartford May 2006 - September 2007
Penn State University January 1996 - May 2003
Skills
Microsoft Office, Public Speaking, Windows, Microsoft Excel, Project Management, Software Documentation, Fiction Writing, Short Stories, Fiction, Telephone Skills, Non-fiction, Book Reviews, Novels, Ghostwriting, Training, SQL, Visio, Editing, Creative Writing, Customer Service, Time Management, Research, Leadership, Outlook, Call Centers, Social Media
Education
Penn State University 1995 — 2003
Bachelor of Arts (B.A.) '03, English Literature (British and Commonwealth)
Paid2Save August 2015 - Present
Xerox May 2015 - Present
TeleTech December 2014 - April 2015
Sitel Operating Corporation October 2014 - December 2014
Sitel Operating Corporation October 2014 - December 2014
Asurion July 2014 - October 2014
Alpine Access September 2012 - July 2014
The Hartford May 2006 - September 2007
Penn State University January 1996 - May 2003
Skills
Microsoft Office, Public Speaking, Windows, Microsoft Excel, Project Management, Software Documentation, Fiction Writing, Short Stories, Fiction, Telephone Skills, Non-fiction, Book Reviews, Novels, Ghostwriting, Training, SQL, Visio, Editing, Creative Writing, Customer Service, Time Management, Research, Leadership, Outlook, Call Centers, Social Media
Education
Penn State University 1995 — 2003
Bachelor of Arts (B.A.) '03, English Literature (British and Commonwealth)
Terrence Winslow Terrence Winslow's Asurion Experience March 2006 - June 2011
Job Client Technical Support Analyst at Dell
Industry Information Technology and Services
Experience
Dell June 2011 - Present
Asurion March 2006 - June 2011
dreamers, inc August 2003 - June 2006
Saturn 2005 - 2006
Dell 2004 - 2005
ITIC 2000 - 2001
Skills
Hardware, Customer Service, Software, Training, Insurance, Maintenance & Repair, Call Center, Troubleshooting, Computer Hardware, Customer Satisfaction, Windows 7, Software Documentation, A+ Certified, Windows, Teacher Training, XP, Customer Experience, Process Improvement, Visio, Laptops, Access, Call Centers, Analysis, Help Desk Support, Technical Documentation, System Administration, System Deployment, Operating Systems, Servers, Data Analysis, SharePoint, Disaster Recovery, Microsoft Exchange, Networking, VPN, Active Directory, Technical Support, Windows XP, Wireless Networking
Education
Nashville State Technical Institute 2000 — 2002
Peru State College 1997 — 1999
BCS, Computers
Dell June 2011 - Present
Asurion March 2006 - June 2011
dreamers, inc August 2003 - June 2006
Saturn 2005 - 2006
Dell 2004 - 2005
ITIC 2000 - 2001
Skills
Hardware, Customer Service, Software, Training, Insurance, Maintenance & Repair, Call Center, Troubleshooting, Computer Hardware, Customer Satisfaction, Windows 7, Software Documentation, A+ Certified, Windows, Teacher Training, XP, Customer Experience, Process Improvement, Visio, Laptops, Access, Call Centers, Analysis, Help Desk Support, Technical Documentation, System Administration, System Deployment, Operating Systems, Servers, Data Analysis, SharePoint, Disaster Recovery, Microsoft Exchange, Networking, VPN, Active Directory, Technical Support, Windows XP, Wireless Networking
Education
Nashville State Technical Institute 2000 — 2002
Peru State College 1997 — 1999
BCS, Computers
Duncan Mok Duncan Mok's Asurion Experience January 2013 - Present
Job Senior Director Program Delivery
Industry Computer Software
Experience
Asurion January 2013 - Present
Acyan Corporation July 2011 - December 2012
Asurion - Acyan Corporation KK July 2011 - December 2012
Asurion March 2008 - June 2011
Crossway Baptist Church December 2007 - March 2008
MYOB Limited May 2006 - February 2007
MYOB Limited July 2005 - May 2006
MYOB Limited May 1998 - June 2005
MYOB Limited November 1995 - May 1998
Skills
Strategic Partnerships, Strategy, Vendor Management, Integration, IT Strategy, SDLC, CRM, Enterprise Software, Software Development, Project Planning, Business Intelligence, Start-ups, Mergers, Business Analysis, Business Process..., Leadership, Enterprise Architecture, Product Management, Change Management, Management, Strategic Planning, Business Process, Quality Assurance, System Architecture, Product Development, Security, Telecommunications, Program Management
Education
RMIT University 1991 — 1995
Bachelor of Engineering, Computer Systems (Honours) Engineering
RMIT University 1991 — 1995
Bachelor of Applied Science, Computer Science
Asurion January 2013 - Present
Acyan Corporation July 2011 - December 2012
Asurion - Acyan Corporation KK July 2011 - December 2012
Asurion March 2008 - June 2011
Crossway Baptist Church December 2007 - March 2008
MYOB Limited May 2006 - February 2007
MYOB Limited July 2005 - May 2006
MYOB Limited May 1998 - June 2005
MYOB Limited November 1995 - May 1998
Skills
Strategic Partnerships, Strategy, Vendor Management, Integration, IT Strategy, SDLC, CRM, Enterprise Software, Software Development, Project Planning, Business Intelligence, Start-ups, Mergers, Business Analysis, Business Process..., Leadership, Enterprise Architecture, Product Management, Change Management, Management, Strategic Planning, Business Process, Quality Assurance, System Architecture, Product Development, Security, Telecommunications, Program Management
Education
RMIT University 1991 — 1995
Bachelor of Engineering, Computer Systems (Honours) Engineering
RMIT University 1991 — 1995
Bachelor of Applied Science, Computer Science
David Bauer David Bauer's Asurion Experience August 2005 - October 2014
Job Managing Partner at Sand Hill East
Industry Information Technology and Services
Experience
Sand Hill East November 2014 - Present
Digital Asset Holdings May 2015 - Present
Asurion August 2005 - October 2014
Merrill Lynch November 2001 - August 2005
SiteSmith April 2000 - August 2001
Merrill Lynch April 1999 - April 2000
Deutsche Bank April 1997 - April 1999
Morgan Stanley June 1994 - April 1997
Bell Communications Research April 1987 - June 1994
Skills
Information Security, Enterprise Architecture, Virtualization, International Project..., Global Operations, IT Infrastructure..., Crisis Management, Project Management, Privacy Law, IT Risk Management, Security, IT Operations, Integration, Information Security..., Disaster Recovery, Management, Business Development, Vendor Management, IT Strategy, Infrastructure, Leadership, Program Management, Information Technology, Risk Management, Business Continuity, SDLC, ITIL, Business Analysis, Cloud Computing, SaaS, Change Management, Data Center, Computer Security, Software Project..., Executive Management, Governance, Project Portfolio..., Consulting, Outsourcing, PMO, IT Management, Enterprise Software, Solution Architecture, IT Service Management, Business Process..., Professional Services, PMP, IT Outsourcing, Business Intelligence, Service Delivery
Education
Rutgers, The State University of New Jersey-New Brunswick 1980 — 1986
BA with high honors and MS
Thames Valley State Technical College 1978 — 1980
AAS
Sand Hill East November 2014 - Present
Digital Asset Holdings May 2015 - Present
Asurion August 2005 - October 2014
Merrill Lynch November 2001 - August 2005
SiteSmith April 2000 - August 2001
Merrill Lynch April 1999 - April 2000
Deutsche Bank April 1997 - April 1999
Morgan Stanley June 1994 - April 1997
Bell Communications Research April 1987 - June 1994
Skills
Information Security, Enterprise Architecture, Virtualization, International Project..., Global Operations, IT Infrastructure..., Crisis Management, Project Management, Privacy Law, IT Risk Management, Security, IT Operations, Integration, Information Security..., Disaster Recovery, Management, Business Development, Vendor Management, IT Strategy, Infrastructure, Leadership, Program Management, Information Technology, Risk Management, Business Continuity, SDLC, ITIL, Business Analysis, Cloud Computing, SaaS, Change Management, Data Center, Computer Security, Software Project..., Executive Management, Governance, Project Portfolio..., Consulting, Outsourcing, PMO, IT Management, Enterprise Software, Solution Architecture, IT Service Management, Business Process..., Professional Services, PMP, IT Outsourcing, Business Intelligence, Service Delivery
Education
Rutgers, The State University of New Jersey-New Brunswick 1980 — 1986
BA with high honors and MS
Thames Valley State Technical College 1978 — 1980
AAS
Adam Bullock Adam Bullock's Asurion Experience November 2013 - Present
Job 11 years of Customer Service Excellence
Industry Marketing and Advertising
Experience
Asurion November 2013 - Present
Solo Creations November 2006 - Present
13th Floor Haunted House Phoenix September 2013 - November 2013
Mybullfrog.com Verizon Wireless Premium Retailer May 2013 - October 2013
MGA Business Consulting, Inc. December 2012 - April 2013
Fry's Food and Drug June 2004 - December 2012
Skills
Graphic Design, Photography, Photoshop, Close Attention to..., Flexibility, Enthusiasm to learn, Voiceovers, Creative, Task-oriented, Proficient Communicator, Methodical, Interpersonal Skill, Friendly Personality, Commitment to Customer..., Customer Service, Retail, Art, Sales, Leadership, Management, Public Speaking, Social Media, Team Building, Microsoft Word, Digital Photography, Social Networking, Account Management, Microsoft Excel
Education
Paradise Valley Community College 2007 — 2012
Associate of Arts (A.A.)
Horizon High School 2003 — 2007
High School Diploma
Asurion November 2013 - Present
Solo Creations November 2006 - Present
13th Floor Haunted House Phoenix September 2013 - November 2013
Mybullfrog.com Verizon Wireless Premium Retailer May 2013 - October 2013
MGA Business Consulting, Inc. December 2012 - April 2013
Fry's Food and Drug June 2004 - December 2012
Skills
Graphic Design, Photography, Photoshop, Close Attention to..., Flexibility, Enthusiasm to learn, Voiceovers, Creative, Task-oriented, Proficient Communicator, Methodical, Interpersonal Skill, Friendly Personality, Commitment to Customer..., Customer Service, Retail, Art, Sales, Leadership, Management, Public Speaking, Social Media, Team Building, Microsoft Word, Digital Photography, Social Networking, Account Management, Microsoft Excel
Education
Paradise Valley Community College 2007 — 2012
Associate of Arts (A.A.)
Horizon High School 2003 — 2007
High School Diploma
Dan Linney Dan Linney's Asurion Experience June 2013 - Present
Job Director, Global Indirect Procurement
Industry Logistics and Supply Chain
Experience
Asurion June 2013 - Present
"Home With Hope" May 2012 - May 2013
Vertis Communications (American Color) 2008 - 2012
Vertis Communications (American Color) 2002 - 2008
Vertis Communications (American Color) 2000 - 2002
Vertis Communications (American Color) 1998 - 2000
Mapex USA 1996 - 1997
Gibson Guitar 1994 - 1996
Accounting 1990 - 1994
Skills
Process Improvement, Purchasing, Cross-functional Team..., Supply Chain, Strategic Sourcing, Strategy, Global Sourcing, Forecasting, Budgets, Supply Chain Management, Procurement, Strategic Planning, Supply Management, Logistics, Leadership, Lean Manufacturing, Continuous Improvement, Materials Management, Sourcing, Sales, Manufacturing, Operations Management, Supplier Development, Contract Negotiation, Pricing, Risk Management, Contract Management, Six Sigma, Vendor Management, Inventory Management, Account Management, P&L Management, Negotiation, Supply Chain..., Management, Logistics Management, Income Statement, Supplier Negotiation, Business Process..., Outsourcing, P&L
Education
Presbyterian College 1986 — 1990
BS, Accounting, Business Administration
Asurion June 2013 - Present
"Home With Hope" May 2012 - May 2013
Vertis Communications (American Color) 2008 - 2012
Vertis Communications (American Color) 2002 - 2008
Vertis Communications (American Color) 2000 - 2002
Vertis Communications (American Color) 1998 - 2000
Mapex USA 1996 - 1997
Gibson Guitar 1994 - 1996
Accounting 1990 - 1994
Skills
Process Improvement, Purchasing, Cross-functional Team..., Supply Chain, Strategic Sourcing, Strategy, Global Sourcing, Forecasting, Budgets, Supply Chain Management, Procurement, Strategic Planning, Supply Management, Logistics, Leadership, Lean Manufacturing, Continuous Improvement, Materials Management, Sourcing, Sales, Manufacturing, Operations Management, Supplier Development, Contract Negotiation, Pricing, Risk Management, Contract Management, Six Sigma, Vendor Management, Inventory Management, Account Management, P&L Management, Negotiation, Supply Chain..., Management, Logistics Management, Income Statement, Supplier Negotiation, Business Process..., Outsourcing, P&L
Education
Presbyterian College 1986 — 1990
BS, Accounting, Business Administration
Cindy Kanhalikham Cindy Kanhalikham's Asurion Experience November 2014 - Present
Job Senior Financial Analyst at Asurion
Industry Insurance
Experience
Asurion November 2014 - Present
Cigna-HealthSpring September 2008 - October 2014
Cardinal Health April 2005 - October 2007
Sony/ATV February 2004 - April 2005
Skills
Accounting, Finance, Analysis, Financial Modeling, Financial Analysis, Customer Service, Leadership, Healthcare, Financial Reporting
Education
Oregon State University 1997 — 2001
Bachelor of Science (BS), Business Administration (Focus: Accounting, Minor: Economics)
Asurion November 2014 - Present
Cigna-HealthSpring September 2008 - October 2014
Cardinal Health April 2005 - October 2007
Sony/ATV February 2004 - April 2005
Skills
Accounting, Finance, Analysis, Financial Modeling, Financial Analysis, Customer Service, Leadership, Healthcare, Financial Reporting
Education
Oregon State University 1997 — 2001
Bachelor of Science (BS), Business Administration (Focus: Accounting, Minor: Economics)
Robert Manis Jr's Asurion Experience January 2014 - September 2014
Job Attended Pellissippi State Community College
Industry Law Practice
Experience
Asurion January 2014 - September 2014
Manis And More January 2011 - November 2013
Skills
Customer Service, Leadership, Training, Team Building, Sales, Troubleshooting, Customer Satisfaction, Technical Support, Computer Hardware, Call Centers, Telecommunications, Networking, Process Improvement, Microsoft Office, Windows, Windows 7, Wireless, Software Installation, Social Networking, Inventory Management, Microsoft Excel, Software Documentation, Outlook, Time Management, Operations Management, Management, System Administration, Project Management, Testing, VoIP, Cross-functional Team..., Retail, Account Management, Windows Server, Coaching, Public Speaking, Employee Training, Integration, Operating Systems, Servers, Network Administration, Data Analysis, Negotiation, Research
Education
South College 2015 — 2017
Bachelor of Science (B.S.), Pre-Law Studies, Freshman
Pellissippi State Community College 2008 — 2011
Pre-Law Studies
Asurion January 2014 - September 2014
Manis And More January 2011 - November 2013
Skills
Customer Service, Leadership, Training, Team Building, Sales, Troubleshooting, Customer Satisfaction, Technical Support, Computer Hardware, Call Centers, Telecommunications, Networking, Process Improvement, Microsoft Office, Windows, Windows 7, Wireless, Software Installation, Social Networking, Inventory Management, Microsoft Excel, Software Documentation, Outlook, Time Management, Operations Management, Management, System Administration, Project Management, Testing, VoIP, Cross-functional Team..., Retail, Account Management, Windows Server, Coaching, Public Speaking, Employee Training, Integration, Operating Systems, Servers, Network Administration, Data Analysis, Negotiation, Research
Education
South College 2015 — 2017
Bachelor of Science (B.S.), Pre-Law Studies, Freshman
Pellissippi State Community College 2008 — 2011
Pre-Law Studies
Jessica Dietz's Asurion Experience October 2013 - March 2015
Job Skilled Customer Service Representative
Industry Information Technology and Services
Experience
Asurion October 2013 - March 2015
jcpenney July 2011 - March 2013
Pueblo Community College August 2010 - May 2011
Innotrac December 2009 - February 2010
The Wendy's Company March 2008 - August 2008
Walmart August 2004 - September 2006
Skills
Call Centers, Troubleshooting, Customer Satisfaction, Technical Support, Customer Experience, Vendor Management, Process Improvement, Active Directory, Customer Service, Windows 7, Telephone Skills, Outlook, Sales, Microsoft Word
Education
Pueblo Community College 2008 — 2011
Associate's Degree, Elementary Education and Teaching, GPA 4.0 / Graduated Summa cum Laude (With Highest Honor)
Asurion October 2013 - March 2015
jcpenney July 2011 - March 2013
Pueblo Community College August 2010 - May 2011
Innotrac December 2009 - February 2010
The Wendy's Company March 2008 - August 2008
Walmart August 2004 - September 2006
Skills
Call Centers, Troubleshooting, Customer Satisfaction, Technical Support, Customer Experience, Vendor Management, Process Improvement, Active Directory, Customer Service, Windows 7, Telephone Skills, Outlook, Sales, Microsoft Word
Education
Pueblo Community College 2008 — 2011
Associate's Degree, Elementary Education and Teaching, GPA 4.0 / Graduated Summa cum Laude (With Highest Honor)
Wilfred James, PMP Wilfred James, PMP's Asurion Experience July 2012 - Present
Job Senior Director, Client Program Management at Asurion
Industry Wireless
Experience
Asurion July 2012 - Present
Puget Sound Chapter, Project Management Institute July 2011 - June 2013
Solavei May 2012 - July 2012
iSoftStone July 2011 - May 2012
Puget Sound Chapter of Project Management Institute (PMI) July 2010 - August 2011
T Mobile USA October 2008 - July 2011
T Mobile USA April 2009 - January 2010
SNAPin Software January 2008 - September 2008
AMDOCs Qpass, Inc. January 2004 - October 2007
AT&T Wireless March 1999 - December 2003
Skills
Program Management, PMP, Business Intelligence, Project Management, Wireless, PMO, CRM, Management, Business Development, Strategy, Strategic Partnerships, Enterprise Architecture, Project Planning, Leadership, Business Process, Enterprise Software, Product Development, Account Management, Service Delivery, Telecommunications, Management Consulting, Cloud Computing, Product Management, Integration, Mobile Devices, P&L Management, Pre-sales, Software Development, Vendor Management, Scrum, Outsourcing, Project Delivery, Process Improvement, Start-ups, Requirements Analysis, Project Portfolio..., Business Process..., SDLC, Business Analysis, IT Management, Cross-functional Team..., Requirements Gathering, Software Project..., SaaS, Training, Professional Services, Solution Architecture
Education
Oregon State University 1987 — 1990
BS EE
Catholic Junior College, Singapore
Asurion July 2012 - Present
Puget Sound Chapter, Project Management Institute July 2011 - June 2013
Solavei May 2012 - July 2012
iSoftStone July 2011 - May 2012
Puget Sound Chapter of Project Management Institute (PMI) July 2010 - August 2011
T Mobile USA October 2008 - July 2011
T Mobile USA April 2009 - January 2010
SNAPin Software January 2008 - September 2008
AMDOCs Qpass, Inc. January 2004 - October 2007
AT&T Wireless March 1999 - December 2003
Skills
Program Management, PMP, Business Intelligence, Project Management, Wireless, PMO, CRM, Management, Business Development, Strategy, Strategic Partnerships, Enterprise Architecture, Project Planning, Leadership, Business Process, Enterprise Software, Product Development, Account Management, Service Delivery, Telecommunications, Management Consulting, Cloud Computing, Product Management, Integration, Mobile Devices, P&L Management, Pre-sales, Software Development, Vendor Management, Scrum, Outsourcing, Project Delivery, Process Improvement, Start-ups, Requirements Analysis, Project Portfolio..., Business Process..., SDLC, Business Analysis, IT Management, Cross-functional Team..., Requirements Gathering, Software Project..., SaaS, Training, Professional Services, Solution Architecture
Education
Oregon State University 1987 — 1990
BS EE
Catholic Junior College, Singapore
Sheena Haynes Davis's Asurion Experience July 2014 - April 2015
Job Reimbursement Operations Supervisor at McKesson
Industry Hospital & Health Care
Experience
McKesson April 2015 - Present
Shayne Enterprises LLC September 2012 - May 2015
Asurion July 2014 - April 2015
Comcast Cable October 2007 - September 2012
Comcast Cable April 2009 - April 2010
Comcast Cable October 2006 - October 2007
Comcast Cable November 2003 - September 2006
Allstate 2001 - 2003
Ticketmaster March 1997 - May 2000
Brigham Building Management 1998 - 2000
Skills
Call Centers, Leadership, Process Improvement, Management, Team Leadership, Customer Service, Customer Satisfaction, Coaching, Strategy, Telephony, Customer Experience, Telecommunications, Project Management, Sales, Technical Support, Customer Retention, Human Resources, Avaya, VoIP, Troubleshooting, Workforce Management, Quality Assurance, Time Management, Broadband, Contact Centers, Sales Operations, Recruiting, Wireless, Leadership Development, Sales Process, IVR, Inbound Marketing, Supervisory Skills, Organizational..., DSL, Cisco Technologies, Cable Television, Telecommunications..., Call Center Development, T1, ACD, Computer Network..., Internet Services, Productivity Coaching, Call Monitoring, Hiring Employees, Dispatching, Increase Productivity, Avaya Communication..., Training
Education
DeVry University-Illinois 2010 — 2015
Bachelor of Applied Science (B.A.Sc.), Technical Management, 3.0
Comcast University 2007 — 2012
Business Certificatons, Organizational Leadership
Robert Morris College 2000 — 2001
Professional Diploma, Business Administration, Management and Operations
Kenwood Academy 1996 — 2000
High School Diploma, High School/Secondary Diplomas and Certificates
McKesson April 2015 - Present
Shayne Enterprises LLC September 2012 - May 2015
Asurion July 2014 - April 2015
Comcast Cable October 2007 - September 2012
Comcast Cable April 2009 - April 2010
Comcast Cable October 2006 - October 2007
Comcast Cable November 2003 - September 2006
Allstate 2001 - 2003
Ticketmaster March 1997 - May 2000
Brigham Building Management 1998 - 2000
Skills
Call Centers, Leadership, Process Improvement, Management, Team Leadership, Customer Service, Customer Satisfaction, Coaching, Strategy, Telephony, Customer Experience, Telecommunications, Project Management, Sales, Technical Support, Customer Retention, Human Resources, Avaya, VoIP, Troubleshooting, Workforce Management, Quality Assurance, Time Management, Broadband, Contact Centers, Sales Operations, Recruiting, Wireless, Leadership Development, Sales Process, IVR, Inbound Marketing, Supervisory Skills, Organizational..., DSL, Cisco Technologies, Cable Television, Telecommunications..., Call Center Development, T1, ACD, Computer Network..., Internet Services, Productivity Coaching, Call Monitoring, Hiring Employees, Dispatching, Increase Productivity, Avaya Communication..., Training
Education
DeVry University-Illinois 2010 — 2015
Bachelor of Applied Science (B.A.Sc.), Technical Management, 3.0
Comcast University 2007 — 2012
Business Certificatons, Organizational Leadership
Robert Morris College 2000 — 2001
Professional Diploma, Business Administration, Management and Operations
Kenwood Academy 1996 — 2000
High School Diploma, High School/Secondary Diplomas and Certificates
Jane Kaiser's Asurion Experience October 2013 - April 2015
Job Customer Success Advocate at Weebly
Industry Information Technology and Services
Experience
Weebly May 2015 - Present
Asurion October 2013 - April 2015
AttorneyYellowPages.com May 2013 - October 2013
The Law Offices of Scott David Stewart February 2013 - October 2013
The Law Offices of Scott David Stewart September 2012 - February 2013
The Law Offices of Scott David Stewart April 2012 - September 2012
Self-Employed April 2011 - March 2012
University of Phoenix August 2010 - March 2011
Skills
Press Relations, SEO copywriting, Facebook, Email Marketing, Copy Editing, Web Content, Research, Direct Marketing, Social Media, Press Releases, Newsletters, Marketing Copy, Google Analytics, Content Strategy, Technical Writing, Web Content Management, Blogging, Content Development, Content Management, Online Marketing, SEO, Content Writing, Social Media Measurement, WordPress, CMS, Copywriting, Website Development, Community Management, Google Adwords, Proofreading, Content Marketing, Web Project Management, Editing, Project Management, Training, Webmaster Services, Web Analytics, Keyword Research, YouTube, Organic Search, Corporate Blogging, Online Communications, Landing Page..., Social Marketing, Online Reputation..., Omniture, Conversion Optimization, Link Building, SMO, Google Webmaster Tools
Education
Ozarks Technical Community College 2006 — 2008
Weebly May 2015 - Present
Asurion October 2013 - April 2015
AttorneyYellowPages.com May 2013 - October 2013
The Law Offices of Scott David Stewart February 2013 - October 2013
The Law Offices of Scott David Stewart September 2012 - February 2013
The Law Offices of Scott David Stewart April 2012 - September 2012
Self-Employed April 2011 - March 2012
University of Phoenix August 2010 - March 2011
Skills
Press Relations, SEO copywriting, Facebook, Email Marketing, Copy Editing, Web Content, Research, Direct Marketing, Social Media, Press Releases, Newsletters, Marketing Copy, Google Analytics, Content Strategy, Technical Writing, Web Content Management, Blogging, Content Development, Content Management, Online Marketing, SEO, Content Writing, Social Media Measurement, WordPress, CMS, Copywriting, Website Development, Community Management, Google Adwords, Proofreading, Content Marketing, Web Project Management, Editing, Project Management, Training, Webmaster Services, Web Analytics, Keyword Research, YouTube, Organic Search, Corporate Blogging, Online Communications, Landing Page..., Social Marketing, Online Reputation..., Omniture, Conversion Optimization, Link Building, SMO, Google Webmaster Tools
Education
Ozarks Technical Community College 2006 — 2008
Maria Gray Maria Gray's Asurion Experience 2005 - March 2014
Job Work at Home Recruiter Concentrix
Industry Human Resources
Experience
Concentrix November 2014 - Present
Satcom Direct September 2014 - November 2014
Satcom Direct April 2014 - September 2014
Asurion 2005 - March 2014
Sears, Roebuck and Co. 2004 - 2005
Skills
Human Resources, Onboarding, Applicant Tracking..., Talent Acquisition, Taleo, HRIS, Talent Management, Workforce Planning, Employee Relations, Recruiting, Screening Resumes, Sourcing, Interviews, Employee Engagement, Internet Recruiting, New Hire Orientations, Temporary Placement, Screening, Job Fairs, Hiring, Background Checks, Behavioral Interviewing, Recruitment Advertising, Full-life Cycle..., Operations Management
Education
Park University
Bachelor's Degree, Human Resources Management/Personnel Administration, General
Concentrix November 2014 - Present
Satcom Direct September 2014 - November 2014
Satcom Direct April 2014 - September 2014
Asurion 2005 - March 2014
Sears, Roebuck and Co. 2004 - 2005
Skills
Human Resources, Onboarding, Applicant Tracking..., Talent Acquisition, Taleo, HRIS, Talent Management, Workforce Planning, Employee Relations, Recruiting, Screening Resumes, Sourcing, Interviews, Employee Engagement, Internet Recruiting, New Hire Orientations, Temporary Placement, Screening, Job Fairs, Hiring, Background Checks, Behavioral Interviewing, Recruitment Advertising, Full-life Cycle..., Operations Management
Education
Park University
Bachelor's Degree, Human Resources Management/Personnel Administration, General
Tiffany Marsh Tiffany Marsh's Asurion Experience 2006 - 2011
Job Customer Service Professional
Industry Utilities
Experience
Southwest Water Company January 2008 - August 2012
Asurion 2006 - 2011
United States Army Reserves January 2001 - January 2009
UPS January 2006 - January 2007
Skills
Logistics, Microsoft Office 2010, Lotus, SAP Front and Back- in..., MS Windows XP / 7, Management, SharePoint, SWIMS, LexusNexis, Comprehensive Knowledge..., Analyze Transcations, Oral & Written..., Customer Service, Call Centers, Training, Team Leadership, SAP, Microsoft Office, Microsoft Word, Leadership Development, Leadership, PowerPoint, Lotus Notes, Windows 7, Customer Experience, Software Documentation, Windows, Business Process..., Event Management, Team Building, Call Center, Analysis, Process Improvement, Invoicing, Office 2010, Change Management, Policy, Outlook, Access, Troubleshooting, Supervisory Skills, Operations Management, System Administration, Data Entry, Human Resources, Program Management, Data Analysis, Microsoft Excel, Visio
Education
Prairie View A&M University
BS, Business Administration and Management, General
United States Army
Prairie View A&M University
Southwest Water Company January 2008 - August 2012
Asurion 2006 - 2011
United States Army Reserves January 2001 - January 2009
UPS January 2006 - January 2007
Skills
Logistics, Microsoft Office 2010, Lotus, SAP Front and Back- in..., MS Windows XP / 7, Management, SharePoint, SWIMS, LexusNexis, Comprehensive Knowledge..., Analyze Transcations, Oral & Written..., Customer Service, Call Centers, Training, Team Leadership, SAP, Microsoft Office, Microsoft Word, Leadership Development, Leadership, PowerPoint, Lotus Notes, Windows 7, Customer Experience, Software Documentation, Windows, Business Process..., Event Management, Team Building, Call Center, Analysis, Process Improvement, Invoicing, Office 2010, Change Management, Policy, Outlook, Access, Troubleshooting, Supervisory Skills, Operations Management, System Administration, Data Entry, Human Resources, Program Management, Data Analysis, Microsoft Excel, Visio
Education
Prairie View A&M University
BS, Business Administration and Management, General
United States Army
Prairie View A&M University
Christopher Wergin Christopher Wergin's Asurion Experience August 2015 - Present
Job Sr. Product Manager
Industry Aviation & Aerospace
Experience
Asurion August 2015 - Present
Saab Sensis Corporation December 2013 - August 2015
Saab Sensis Corporation July 2012 - December 2013
Saab Sensis Corporation February 2011 - July 2012
Saab Sensis Corporation June 2008 - February 2011
Pitney Bowes March 2007 - August 2007
Brandon Controls March 2006 - August 2006
UPS May 2005 - August 2005
Skills
Systems Engineering, Testing, Integration, System Architecture, Program Management, Requirements Analysis, Aerospace, Engineering Management, Product Development, C++, Engineering, Customer Interaction, Requirements Management, System Testing, Matlab, Pro Engineer, Doors, Solidworks, Telelogic DOORS, Product Management, Proposal Writing, Product Launch, Strategic Roadmaps, Strategic Planning, Business Strategy, Project Management, Cross-functional Team..., Product Marketing, Agile Methodologies, Product Lifecycle..., Product Innovation, Innovation Development, Innovation Management, Aviation
Education
Rochester Institute of Technology 2012 — 2015
Master of Science (M.S.), Product Development
Rochester Institute of Technology 2003 — 2008
B.S., Mechanical Engineering
Mounds Park Academy
Mounds Park Academy
Asurion August 2015 - Present
Saab Sensis Corporation December 2013 - August 2015
Saab Sensis Corporation July 2012 - December 2013
Saab Sensis Corporation February 2011 - July 2012
Saab Sensis Corporation June 2008 - February 2011
Pitney Bowes March 2007 - August 2007
Brandon Controls March 2006 - August 2006
UPS May 2005 - August 2005
Skills
Systems Engineering, Testing, Integration, System Architecture, Program Management, Requirements Analysis, Aerospace, Engineering Management, Product Development, C++, Engineering, Customer Interaction, Requirements Management, System Testing, Matlab, Pro Engineer, Doors, Solidworks, Telelogic DOORS, Product Management, Proposal Writing, Product Launch, Strategic Roadmaps, Strategic Planning, Business Strategy, Project Management, Cross-functional Team..., Product Marketing, Agile Methodologies, Product Lifecycle..., Product Innovation, Innovation Development, Innovation Management, Aviation
Education
Rochester Institute of Technology 2012 — 2015
Master of Science (M.S.), Product Development
Rochester Institute of Technology 2003 — 2008
B.S., Mechanical Engineering
Mounds Park Academy
Mounds Park Academy
Jennifer Wiseman (Meadows) Jennifer Wiseman (Meadows)'s Asurion Experience April 2004 - April 2006
Job Student at Thomas Nelson
Industry Aviation & Aerospace
Experience
Triumph Aerostructures - Vought Aircraft Division August 2012 - February 2014
Triumph Aerostructures - Vought Aircraft Division November 2007 - August 2012
Florim USA April 2006 - November 2007
Asurion April 2004 - April 2006
Electrolux November 2001 - April 2004
AG Simpson 1994 - 1998
Skills
CAPA, AS9100, Gage R&R, Pareto, SIPOC, Process Capability, Control Charts, Management Review, CQE, 5 Why, Failure Modes, Union Environment, Supervisory Experience, SPC, Process Improvement, Green Belt, Supplier Quality, Root Cause Analysis, PPAP, Quality Systems, Quality Management, ISO, Quality Engineering, Continuous Improvement, Quality Auditing, FMEA, Six Sigma, TQM, DMAIC, Quality Assurance, ISO 14001, Aerospace, Supplier, Auditing, Problem Solving, Automotive, Documentation, Efficiency Improvement, Cost Reduction Projects, Machining, Quality System, Composites, Kanban, Corrective Actions, Aircraft, Product Quality, Stamping, Business Process..., QS9000, Quality Control
Education
Thomas Nelson Community College 2014 — 2016
Associate of Arts and Sciences (A.A.S.), Electrical and Electronics Engineering, 3.75
Purdue University
LSS Green Belt
Triumph Aerostructures - Vought Aircraft Division August 2012 - February 2014
Triumph Aerostructures - Vought Aircraft Division November 2007 - August 2012
Florim USA April 2006 - November 2007
Asurion April 2004 - April 2006
Electrolux November 2001 - April 2004
AG Simpson 1994 - 1998
Skills
CAPA, AS9100, Gage R&R, Pareto, SIPOC, Process Capability, Control Charts, Management Review, CQE, 5 Why, Failure Modes, Union Environment, Supervisory Experience, SPC, Process Improvement, Green Belt, Supplier Quality, Root Cause Analysis, PPAP, Quality Systems, Quality Management, ISO, Quality Engineering, Continuous Improvement, Quality Auditing, FMEA, Six Sigma, TQM, DMAIC, Quality Assurance, ISO 14001, Aerospace, Supplier, Auditing, Problem Solving, Automotive, Documentation, Efficiency Improvement, Cost Reduction Projects, Machining, Quality System, Composites, Kanban, Corrective Actions, Aircraft, Product Quality, Stamping, Business Process..., QS9000, Quality Control
Education
Thomas Nelson Community College 2014 — 2016
Associate of Arts and Sciences (A.A.S.), Electrical and Electronics Engineering, 3.75
Purdue University
LSS Green Belt
Raymond Auch's Asurion Experience August 2006 - March 2007
Job Client Services Account Management at Teleperformance, USA
Industry Outsourcing/Offshoring
Experience
Teleperformance, USA August 2014 - Present
Sykes Enterprises January 2010 - August 2014
Care Core National June 2009 - January 2010
BlueCross BlueShield of SC August 2008 - January 2009
MV Solutions March 2007 - January 2008
Asurion August 2006 - March 2007
Verizon Wireless February 1995 - August 2005
Skills
Call Center, Client Services, Customer Satisfaction, Avaya, ACD, Account Management, Customer Service, Customer Experience, Workforce Management, Operations Management, Client Advocate, Project Management, Program Management, Leadership, Management, Outsourcing, Call Centers, Service Delivery, Contact Centers, Performance Management
Education
Rutgers University 1993 — 1994
Criminal Justice
Union County College 1979 — 1981
Associate of Arts (AA), Criminal Justice and Corrections
Teleperformance, USA August 2014 - Present
Sykes Enterprises January 2010 - August 2014
Care Core National June 2009 - January 2010
BlueCross BlueShield of SC August 2008 - January 2009
MV Solutions March 2007 - January 2008
Asurion August 2006 - March 2007
Verizon Wireless February 1995 - August 2005
Skills
Call Center, Client Services, Customer Satisfaction, Avaya, ACD, Account Management, Customer Service, Customer Experience, Workforce Management, Operations Management, Client Advocate, Project Management, Program Management, Leadership, Management, Outsourcing, Call Centers, Service Delivery, Contact Centers, Performance Management
Education
Rutgers University 1993 — 1994
Criminal Justice
Union County College 1979 — 1981
Associate of Arts (AA), Criminal Justice and Corrections
Jill Bauer Jill Bauer's Asurion Experience August 2013 - October 2013
Job Independent Consultant
Industry Information Technology and Services
Experience
American Heart Association August 2012 - Present
Stonington Ambulance Corps June 2008 - Present
Far Brook School July 2008 - March 2014
Asurion August 2013 - October 2013
Asurion August 2012 - July 2013
University School of Nashville September 2010 - June 2012
Glen Ridge Volunteer Ambulance Squad June 2006 - December 2010
Far Brook School September 2001 - June 2008
D2m Solutions, Inc. September 1999 - August 2001
American School in London April 1997 - July 1999
Skills
Educational Technology, Teaching, Leadership Development, Technology Integration, Staff Development, Program Management, Management, Instructional Design, Cpr Certified, Emergency Medical, Scuba Diving, Process Improvement, Microsoft Excel, Project Management, Databases, Training, Public Speaking
Education
Rutgers University-New Brunswick 1984 — 1986
MS, Computer Science
Rutgers University-New Brunswick 1980 — 1984
BA, Computer Science
Thames Valley State Technical College 1978 — 1980
AS, Data Processing
American Heart Association August 2012 - Present
Stonington Ambulance Corps June 2008 - Present
Far Brook School July 2008 - March 2014
Asurion August 2013 - October 2013
Asurion August 2012 - July 2013
University School of Nashville September 2010 - June 2012
Glen Ridge Volunteer Ambulance Squad June 2006 - December 2010
Far Brook School September 2001 - June 2008
D2m Solutions, Inc. September 1999 - August 2001
American School in London April 1997 - July 1999
Skills
Educational Technology, Teaching, Leadership Development, Technology Integration, Staff Development, Program Management, Management, Instructional Design, Cpr Certified, Emergency Medical, Scuba Diving, Process Improvement, Microsoft Excel, Project Management, Databases, Training, Public Speaking
Education
Rutgers University-New Brunswick 1984 — 1986
MS, Computer Science
Rutgers University-New Brunswick 1980 — 1984
BA, Computer Science
Thames Valley State Technical College 1978 — 1980
AS, Data Processing
Justin Ivie Justin Ivie's Asurion Experience 2013 - Present
Job Information System Specialist at High Desert Information Technologies LLC
Industry Information Technology and Services
Experience
High Desert Information Technologies LLC December 2014 - Present
Asurion 2013 - Present
NEW Corp July 2012 - Present
Freelance February 2008 - Present
ALL IN FMX August 2007 - Present
Asurion July 2013 - September 2013
Plexis Healthcare Systems 2012 - 2012
_NextJob June 2010 - 2012
Jeld-Wen April 2003 - February 2009
Skills
Visual Studio, Computer..., Web Application..., Network Administration, Network Design, Database Administration, Database Design, Database Development, Server Administration, Windows Server 2008, SQL Server, Oracle PLSQL, Systems Analysis, IT Operations, Business Intelligence, Graphic Design, Adobe Creative Suite, Videography, Photography, Social Networking, Systems Management, Video Production, Video Conferencing, Digital Video, Visual Studio 2010, Wordpress Design, jQuery, Vb.net, Visual C#, Software Development, Microsoft SQL Server, VB.NET, Web Applications, WordPress, PHP, CSS, Networking, XML, Visio, Programming, Windows, Website Development, Web Design, .NET, Management, Photoshop, Active Directory, Leadership, Databases, Visual Basic
Education
Oregon Institute of Technology 2008 — 2011
Bachelors of Science, Management Information Systems
other 2008 — 2011
Bachelor of Science (B.S.), Management Information Systems - Application Development Option
Klamath Community College 2006 — 2008
AS, Computer Science
High Desert Information Technologies LLC December 2014 - Present
Asurion 2013 - Present
NEW Corp July 2012 - Present
Freelance February 2008 - Present
ALL IN FMX August 2007 - Present
Asurion July 2013 - September 2013
Plexis Healthcare Systems 2012 - 2012
_NextJob June 2010 - 2012
Jeld-Wen April 2003 - February 2009
Skills
Visual Studio, Computer..., Web Application..., Network Administration, Network Design, Database Administration, Database Design, Database Development, Server Administration, Windows Server 2008, SQL Server, Oracle PLSQL, Systems Analysis, IT Operations, Business Intelligence, Graphic Design, Adobe Creative Suite, Videography, Photography, Social Networking, Systems Management, Video Production, Video Conferencing, Digital Video, Visual Studio 2010, Wordpress Design, jQuery, Vb.net, Visual C#, Software Development, Microsoft SQL Server, VB.NET, Web Applications, WordPress, PHP, CSS, Networking, XML, Visio, Programming, Windows, Website Development, Web Design, .NET, Management, Photoshop, Active Directory, Leadership, Databases, Visual Basic
Education
Oregon Institute of Technology 2008 — 2011
Bachelors of Science, Management Information Systems
other 2008 — 2011
Bachelor of Science (B.S.), Management Information Systems - Application Development Option
Klamath Community College 2006 — 2008
AS, Computer Science
Tamera M. Clark's Asurion Experience November 2011 - December 2013
Job Principal Consultant at T & K Creative Solutions Group
Industry Information Technology and Services
Experience
T & K Creative Solutions Group April 2013 - Present
PASS May 2013 - Present
Asurion November 2011 - December 2013
Asurion December 2009 - November 2011
Purdue University February 2004 - November 2009
Purdue University - School of Technology Admin 2002 - 2004
Purdue University - Business Services Computing August 1999 - 2002
Skills
Microsoft SQL Server, SSRS, Databases, SQL Server Management..., ETL, Business Intelligence, HTML, T-SQL, Data Warehousing, Software Documentation, Windows Server, Microsoft Reporting..., Business Intelligence..., Bids, SQL, Microsoft SQL Server..., Database Design
Education
Purdue University 2001 — 2005
T & K Creative Solutions Group April 2013 - Present
PASS May 2013 - Present
Asurion November 2011 - December 2013
Asurion December 2009 - November 2011
Purdue University February 2004 - November 2009
Purdue University - School of Technology Admin 2002 - 2004
Purdue University - Business Services Computing August 1999 - 2002
Skills
Microsoft SQL Server, SSRS, Databases, SQL Server Management..., ETL, Business Intelligence, HTML, T-SQL, Data Warehousing, Software Documentation, Windows Server, Microsoft Reporting..., Business Intelligence..., Bids, SQL, Microsoft SQL Server..., Database Design
Education
Purdue University 2001 — 2005
David R. Jones David R. Jones's Asurion Experience July 2012 - Present
Job Senior Analyst at Asurion
Industry Information Technology and Services
Experience
Asurion July 2012 - Present
CGI June 2007 - July 2012
Skills
User Acceptance Testing, Agile & Waterfall..., Scrum, Test Cases, Test Planning, Test Management, User Stories, Scenario Development, Team Leadership, SDLC, SQL, Requirements Analysis, Quality Assurance, Software Quality..., System Testing, Testing, Regression Testing, Quality Center, Agile Methodologies, Defect Tracking, Software Project..., Test Strategy, Manual Testing, HP Quality Center
Education
Radford University 2004 — 2007
BS, Computer Science, Database Administration, Chemistry
Virginia Highlands Community College 2002 — 2004
AA&S, Science
Northwood High School
Asurion July 2012 - Present
CGI June 2007 - July 2012
Skills
User Acceptance Testing, Agile & Waterfall..., Scrum, Test Cases, Test Planning, Test Management, User Stories, Scenario Development, Team Leadership, SDLC, SQL, Requirements Analysis, Quality Assurance, Software Quality..., System Testing, Testing, Regression Testing, Quality Center, Agile Methodologies, Defect Tracking, Software Project..., Test Strategy, Manual Testing, HP Quality Center
Education
Radford University 2004 — 2007
BS, Computer Science, Database Administration, Chemistry
Virginia Highlands Community College 2002 — 2004
AA&S, Science
Northwood High School
MG Anderson MG Anderson's Asurion Experience September 2008 - January 2014
Job Software Account Manager at IBM
Industry Consumer Electronics
Experience
IBM January 2014 - Present
Asurion September 2008 - January 2014
ServiceBench, Inc December 2004 - September 2008
SAP January 2001 - March 2002
Exterprise January 2000 - January 2001
J. D. Edwards 1991 - 2000
Islandview Associates 1988 - 1991
Skills
Manufacturing, Sales, SaaS, ERP, Retail, Management, Business Process, Start-ups, Strategic Partnerships, Sales Management, Account Management, Product Management, Contract Negotiation, Program Management, Enterprise Software, Business Development, SAP, Solution Selling, Oracle, Cloud Computing, Consumer Electronics, P&L Management, Strategy
Education
Rollins College 1976 — 1979
University of Florida
IBM January 2014 - Present
Asurion September 2008 - January 2014
ServiceBench, Inc December 2004 - September 2008
SAP January 2001 - March 2002
Exterprise January 2000 - January 2001
J. D. Edwards 1991 - 2000
Islandview Associates 1988 - 1991
Skills
Manufacturing, Sales, SaaS, ERP, Retail, Management, Business Process, Start-ups, Strategic Partnerships, Sales Management, Account Management, Product Management, Contract Negotiation, Program Management, Enterprise Software, Business Development, SAP, Solution Selling, Oracle, Cloud Computing, Consumer Electronics, P&L Management, Strategy
Education
Rollins College 1976 — 1979
University of Florida
Trent Krassow Trent Krassow's Asurion Experience 2005 - 2008
Job Senior Manager, Finance Financial Management Services (FMS) at Community Health Systems (CHS)
Industry Hospital & Health Care
Experience
University of Phoenix 2009 - Present
Community Health Systems 2013 - Present
The Peak Perspective, LLC 2009 - Present
IMA Institute of Management Accountants 2009 - Present
Tucson Medical Center 2012 - 2013
Front Range Community College 2011 - 2012
Partners Mentoring Youth 2010 - 2012
ITT Technical Institute 2009 - 2010
Asurion 2005 - 2008
Putnam City Schools 2004 - 2005
Skills
Management, Finance, Analysis, Process Improvement, Leadership, Business Planning, Business Process..., Risk Management, Financial Analysis, Financial Reporting, Financial Controls, Job Cost Accounting, Variance Analysis, Complex Modeling, Budgeting, Forecasting, Strategic Management, Accounting, Tax, QuickBooks, Microsoft Excel, SharePoint, Microsoft Access, Business Objects, Succession Planning, Learn New Software..., Learn New Systems..., Software Asset..., Training & Development, Business Strategy
Education
Park University
BS, Accounting/Management
Southern Nazarene University
MBA, Business
Southern Nazarene University
BS, Natural Science/Business
University of Phoenix 2009 - Present
Community Health Systems 2013 - Present
The Peak Perspective, LLC 2009 - Present
IMA Institute of Management Accountants 2009 - Present
Tucson Medical Center 2012 - 2013
Front Range Community College 2011 - 2012
Partners Mentoring Youth 2010 - 2012
ITT Technical Institute 2009 - 2010
Asurion 2005 - 2008
Putnam City Schools 2004 - 2005
Skills
Management, Finance, Analysis, Process Improvement, Leadership, Business Planning, Business Process..., Risk Management, Financial Analysis, Financial Reporting, Financial Controls, Job Cost Accounting, Variance Analysis, Complex Modeling, Budgeting, Forecasting, Strategic Management, Accounting, Tax, QuickBooks, Microsoft Excel, SharePoint, Microsoft Access, Business Objects, Succession Planning, Learn New Software..., Learn New Systems..., Software Asset..., Training & Development, Business Strategy
Education
Park University
BS, Accounting/Management
Southern Nazarene University
MBA, Business
Southern Nazarene University
BS, Natural Science/Business
John Robitaille John Robitaille's Asurion Experience January 2015 - Present
Job Kaizen Promotion Officer at Asurion
Industry Information Technology and Services
Experience
Asurion January 2015 - Present
Asurion May 2014 - Present
Asurion October 2014 - January 2015
Asurion August 2013 - May 2014
Skills
Microsoft Office, Microsoft Excel, Management, Process Improvement, Project Management, Leadership, Training, Business Analysis, Strategic Planning, Analysis, Call Centers, Troubleshooting, Technical Support
Education
Oregon Institute of Technology 2006 — 2010
Bachelor of Science (BS), Information Technology
Bradwell Institute
High School Diploma
Asurion January 2015 - Present
Asurion May 2014 - Present
Asurion October 2014 - January 2015
Asurion August 2013 - May 2014
Skills
Microsoft Office, Microsoft Excel, Management, Process Improvement, Project Management, Leadership, Training, Business Analysis, Strategic Planning, Analysis, Call Centers, Troubleshooting, Technical Support
Education
Oregon Institute of Technology 2006 — 2010
Bachelor of Science (BS), Information Technology
Bradwell Institute
High School Diploma
Brent O'Dell's Asurion Experience October 2013 - January 2015
Job Sr. Architect, Payment Solutions at Emdeon
Industry Computer Software
Experience
Emdeon August 2015 - Present
Alfa Specialty and Alfa Vision Insurance January 2015 - July 2015
Asurion October 2013 - January 2015
Asurion January 2013 - October 2013
Asurion July 2012 - December 2012
Asurion June 2010 - July 2012
Asurion February 2010 - June 2010
Freightquote.com June 2009 - February 2010
Asurion June 2008 - June 2009
MegaForce December 2007 - June 2008
Skills
C#, Microsoft SQL Server, WCF, .NET, ASP.NET, SDLC, SQL, TFS, Web Services, Visual Studio, Agile Methodologies, SOA, Oracle, Software Development, Scrum, TIBCO, Enterprise Architecture, SharePoint, Databases, SSIS, Testing, Business Intelligence, Requirements Gathering, AJAX, Java, Software Documentation, Software Engineering, Enterprise Software, T-SQL
Education
Ottawa University 2002 — 2005
Bachelor's of Arts, Information Technology Systems
Emdeon August 2015 - Present
Alfa Specialty and Alfa Vision Insurance January 2015 - July 2015
Asurion October 2013 - January 2015
Asurion January 2013 - October 2013
Asurion July 2012 - December 2012
Asurion June 2010 - July 2012
Asurion February 2010 - June 2010
Freightquote.com June 2009 - February 2010
Asurion June 2008 - June 2009
MegaForce December 2007 - June 2008
Skills
C#, Microsoft SQL Server, WCF, .NET, ASP.NET, SDLC, SQL, TFS, Web Services, Visual Studio, Agile Methodologies, SOA, Oracle, Software Development, Scrum, TIBCO, Enterprise Architecture, SharePoint, Databases, SSIS, Testing, Business Intelligence, Requirements Gathering, AJAX, Java, Software Documentation, Software Engineering, Enterprise Software, T-SQL
Education
Ottawa University 2002 — 2005
Bachelor's of Arts, Information Technology Systems
Jesus Haros Jesus Haros's Asurion Experience April 2014 - October 2014
Job Premier Solution Specialist at Asurion
Industry Outsourcing/Offshoring
Experience
Asurion April 2014 - October 2014
CenturyLink November 2013 - January 2014
Stream Global Services 2013 - 2014
Skills
Excellent customer..., Confident, Friendly, Helpful, Typing, Verbal Communication, Multi-task, Organized, Billing, Sales, Tech support, Bilingual-English/Spanis...
Education
Phoenix College 2011 — 2012
Basics
Copper Canyon 2007 — 2011
High school Diploma
Asurion April 2014 - October 2014
CenturyLink November 2013 - January 2014
Stream Global Services 2013 - 2014
Skills
Excellent customer..., Confident, Friendly, Helpful, Typing, Verbal Communication, Multi-task, Organized, Billing, Sales, Tech support, Bilingual-English/Spanis...
Education
Phoenix College 2011 — 2012
Basics
Copper Canyon 2007 — 2011
High school Diploma
Mark Wolf's Asurion Experience October 2013 - Present
Job Senior Copywriter at Asurion
Industry Marketing and Advertising
Experience
Asurion October 2013 - Present
Repair.com July 2012 - October 2013
National Electronics Warranty, LLC. June 2011 - July 2012
Freelance Creative Direction 2009 - 2011
MSHC Partners June 2010 - October 2010
Network Solutions 2008 - 2009
TMP Worldwide (NY) 2003 - 2008
Independent 2001 - 2002
FCB Global 1993 - 1999
Lowe and Partners Worldwide 1986 - 1993
Skills
Advertising, Digital Strategy, Marketing, Writing, Content Strategy, SEO, Social Media, Copywriting, Digital Marketing, Online Advertising, New Media, Digital Media, Creative Strategy, Video, Integrated Marketing, Creative Direction, Social Media Marketing, Email Marketing, Interactive Advertising, Brand Development, Interactive Marketing, Mobile Marketing, Television, Online Marketing, Direct Marketing, Entrepreneurship, Film, Blogging, Direct Mail, User Experience, SEM, Content Management
Education
Pratt Institute 1978 — 1982
BFA, Communications Design
University of South Florida 1977 — 1978
Liberal Arts and Sciences, General Studies and Humanities
Asurion October 2013 - Present
Repair.com July 2012 - October 2013
National Electronics Warranty, LLC. June 2011 - July 2012
Freelance Creative Direction 2009 - 2011
MSHC Partners June 2010 - October 2010
Network Solutions 2008 - 2009
TMP Worldwide (NY) 2003 - 2008
Independent 2001 - 2002
FCB Global 1993 - 1999
Lowe and Partners Worldwide 1986 - 1993
Skills
Advertising, Digital Strategy, Marketing, Writing, Content Strategy, SEO, Social Media, Copywriting, Digital Marketing, Online Advertising, New Media, Digital Media, Creative Strategy, Video, Integrated Marketing, Creative Direction, Social Media Marketing, Email Marketing, Interactive Advertising, Brand Development, Interactive Marketing, Mobile Marketing, Television, Online Marketing, Direct Marketing, Entrepreneurship, Film, Blogging, Direct Mail, User Experience, SEM, Content Management
Education
Pratt Institute 1978 — 1982
BFA, Communications Design
University of South Florida 1977 — 1978
Liberal Arts and Sciences, General Studies and Humanities
Robert Angley Robert Angley's Asurion Experience October 2012 - Present
Job Senior Manager Digital Analytics at Asurion
Industry Marketing and Advertising
Experience
Asurion October 2012 - Present
Avaya November 2010 - June 2012
Avaya - Basking Ridge, NJ April 2006 - November 2010
LexisNexis - New Providence, NJ January 2001 - January 2006
Skills
Behavioral Targeting, SEO, SEM, Voice of the Customer, Survey Methodology, KPI implementation, A/B testing, MVT, Audience Segmentation, Audience Analysis, Response Analysis, Social Media, Mobile Internet, Strategic Analytics, Project Management, Analytics, Online Advertising, Multi-channel Marketing, Google Adwords, Omniture, B2B Marketing, Web Analytics, Digital Marketing, Web Marketing, Strategy, Lead Generation, Email Marketing, PPC, Marketing, Leadership, Online Marketing
Education
Rowan University 1987 — 1991
Bachelor
Asurion October 2012 - Present
Avaya November 2010 - June 2012
Avaya - Basking Ridge, NJ April 2006 - November 2010
LexisNexis - New Providence, NJ January 2001 - January 2006
Skills
Behavioral Targeting, SEO, SEM, Voice of the Customer, Survey Methodology, KPI implementation, A/B testing, MVT, Audience Segmentation, Audience Analysis, Response Analysis, Social Media, Mobile Internet, Strategic Analytics, Project Management, Analytics, Online Advertising, Multi-channel Marketing, Google Adwords, Omniture, B2B Marketing, Web Analytics, Digital Marketing, Web Marketing, Strategy, Lead Generation, Email Marketing, PPC, Marketing, Leadership, Online Marketing
Education
Rowan University 1987 — 1991
Bachelor
Derrick Bennett Derrick Bennett's Asurion Experience January 2011 - March 2012
Job Consumer Retail Services at JP Morgan Chase
Industry Financial Services
Experience
JPMorgan Chase May 2012 - Present
CompTIA March 2011 - Present
Asurion January 2011 - March 2012
Regions Financial Corporation June 2009 - January 2011
T-Mobile USA May 2009 - August 2009
Education
Klein Forest High School
High School Diploma
Prairie View A&M University
JPMorgan Chase May 2012 - Present
CompTIA March 2011 - Present
Asurion January 2011 - March 2012
Regions Financial Corporation June 2009 - January 2011
T-Mobile USA May 2009 - August 2009
Education
Klein Forest High School
High School Diploma
Prairie View A&M University
Damon Apelt Damon Apelt's Asurion Experience January 2015 - Present
Job Actor, Writer
Industry Entertainment
Experience
Asurion January 2015 - Present
Boly:Welch June 2011 - August 2014
Skills
Acting, Comedy, Improvisation, Drama, Stage, Shakespeare, Plays, Voice Acting, Creative Writing
Education
Portland State University 2008 — 2011
Bachelor of Science, Theater Arts, English
Asurion January 2015 - Present
Boly:Welch June 2011 - August 2014
Skills
Acting, Comedy, Improvisation, Drama, Stage, Shakespeare, Plays, Voice Acting, Creative Writing
Education
Portland State University 2008 — 2011
Bachelor of Science, Theater Arts, English
Keven Reed Keven Reed's Asurion Experience May 2014 - February 2015
Job Quality Assurance Automation Engineer at MEDHOST
Industry Information Technology and Services
Experience
MEDHOST May 2015 - Present
Kirkland's March 2015 - May 2015
Asurion May 2014 - February 2015
Ruby Tuesday August 2013 - December 2013
Campbell Station Wine & Spirits July 2011 - August 2013
The Valarium and CiderHouse November 2011 - April 2012
Knoxville News Sentinel October 2007 - January 2011
Scoop Magazine August 2010 - December 2010
WUTK - Knoxville May 2009 - August 2009
Skills
Test Automation, Quality Assurance, SQL Server Management..., Scrum, HP Quality Center, Test Planning, Agile Methodologies, Microsoft Technologies, Data Analysis, JIRA, Process Improvement, Microsoft Visual Studio..., Groovy, Java, Project Planning, Oracle PL/SQL..., Confluence, Adobe Creative Suite, Dell KACE, SpiraTest, Micros, MS Reporting Services, UltraVNC, Stash, Git, Editing, Microsoft Office, Journalism, SharePoint, HTML, Dreamweaver, Writing, SEO, Advertising, Social Media Marketing, Writing Skills, Software, Computer Maintenance, Web Design, Customer Service, Test Management, Test Driven Development, Manual Testing, System Testing, Regression Testing
Education
University of Tennessee - Knoxville 2007 — 2011
Bachelor in Communications, Journalism and Electronic Media
Pellissippi State Community College 2013 — 2013
Associate of Science (A.S.), Information Technology
MEDHOST May 2015 - Present
Kirkland's March 2015 - May 2015
Asurion May 2014 - February 2015
Ruby Tuesday August 2013 - December 2013
Campbell Station Wine & Spirits July 2011 - August 2013
The Valarium and CiderHouse November 2011 - April 2012
Knoxville News Sentinel October 2007 - January 2011
Scoop Magazine August 2010 - December 2010
WUTK - Knoxville May 2009 - August 2009
Skills
Test Automation, Quality Assurance, SQL Server Management..., Scrum, HP Quality Center, Test Planning, Agile Methodologies, Microsoft Technologies, Data Analysis, JIRA, Process Improvement, Microsoft Visual Studio..., Groovy, Java, Project Planning, Oracle PL/SQL..., Confluence, Adobe Creative Suite, Dell KACE, SpiraTest, Micros, MS Reporting Services, UltraVNC, Stash, Git, Editing, Microsoft Office, Journalism, SharePoint, HTML, Dreamweaver, Writing, SEO, Advertising, Social Media Marketing, Writing Skills, Software, Computer Maintenance, Web Design, Customer Service, Test Management, Test Driven Development, Manual Testing, System Testing, Regression Testing
Education
University of Tennessee - Knoxville 2007 — 2011
Bachelor in Communications, Journalism and Electronic Media
Pellissippi State Community College 2013 — 2013
Associate of Science (A.S.), Information Technology
Frank Tampone's Asurion Experience September 2011 - Present
Job Client Marketing at Asurion
Industry Telecommunications
Experience
Asurion September 2011 - Present
Skills
Cross-functional Team..., Strategy, Competitive Analysis, Management, Direct Marketing, Marketing Strategy, Telecommunications, Business Development, Leadership, Program Management, Analytics, Product Management, Strategic Partnerships, Marketing, Product Marketing, Integrated Marketing, B2B, Budgets, Project Management, Wireless, Strategic Planning, Business Planning, Business Strategy, Forecasting, New Business Development, Mobile Devices, Sales Support Tools, Business Analysis, Financial Analysis, Marketing Management, Team Building, Microsoft Excel, Continuous Improvement, Microsoft Office, Microsoft Word, Online Marketing, PowerPoint, Client Relations, Client Counseling, Client Services
Education
Rutgers University-New Brunswick
BS, Marketing
Seton Hall University
MBA, Marketing
Asurion September 2011 - Present
Skills
Cross-functional Team..., Strategy, Competitive Analysis, Management, Direct Marketing, Marketing Strategy, Telecommunications, Business Development, Leadership, Program Management, Analytics, Product Management, Strategic Partnerships, Marketing, Product Marketing, Integrated Marketing, B2B, Budgets, Project Management, Wireless, Strategic Planning, Business Planning, Business Strategy, Forecasting, New Business Development, Mobile Devices, Sales Support Tools, Business Analysis, Financial Analysis, Marketing Management, Team Building, Microsoft Excel, Continuous Improvement, Microsoft Office, Microsoft Word, Online Marketing, PowerPoint, Client Relations, Client Counseling, Client Services
Education
Rutgers University-New Brunswick
BS, Marketing
Seton Hall University
MBA, Marketing
David Sowers David Sowers's Asurion Experience January 2015 - Present
Job Senior Solutions Delivery Manager at Asurion
Industry Insurance
Experience
Asurion January 2015 - Present
Asurion April 2013 - Present
Asurion December 2011 - April 2013
Healthways October 2011 - December 2011
Asurion May 2011 - October 2011
Franklin American Mortgage Company January 2009 - May 2011
Franklin American Mortgage Company August 2007 - January 2009
Franklin American Mortgage Company August 2005 - August 2007
Franklin American Mortgage Company February 2005 - August 2005
Franklin American Mortgage Company November 2002 - February 2005
Skills
Agile Methodologies, Business Analysis, Stakeholder Management, Leadership, Business Process Design, Telecommunications, Management, Project Management, Atlassian JIRA, SDLC, Requirements Gathering, Visio, Scrum, Software Documentation, Process Improvement, SQL, IT Management, Software Development, Analysis, Testing, JIRA
Education
Radford University 1997 — 2002
BS, Music & Public Relations
Asurion January 2015 - Present
Asurion April 2013 - Present
Asurion December 2011 - April 2013
Healthways October 2011 - December 2011
Asurion May 2011 - October 2011
Franklin American Mortgage Company January 2009 - May 2011
Franklin American Mortgage Company August 2007 - January 2009
Franklin American Mortgage Company August 2005 - August 2007
Franklin American Mortgage Company February 2005 - August 2005
Franklin American Mortgage Company November 2002 - February 2005
Skills
Agile Methodologies, Business Analysis, Stakeholder Management, Leadership, Business Process Design, Telecommunications, Management, Project Management, Atlassian JIRA, SDLC, Requirements Gathering, Visio, Scrum, Software Documentation, Process Improvement, SQL, IT Management, Software Development, Analysis, Testing, JIRA
Education
Radford University 1997 — 2002
BS, Music & Public Relations
Edward Wager's Asurion Experience October 2014 - Present
Job at
Industry Pharmaceuticals
Experience
Asurion October 2014 - Present
CVS Health November 2013 - November 2014
Skills
Customer Service, Management, Microsoft Office, Pharmaceutical Industry, Microsoft Word, Strategic Planning, Healthcare, Leadership, Microsoft Excel, Employee Relations, Recruiting, Sales, Call Centers, Coaching
Education
Phoenix College 2010 — 2012
Associate of Arts (A.A.), Educational Leadership and Administration, General
Asurion October 2014 - Present
CVS Health November 2013 - November 2014
Skills
Customer Service, Management, Microsoft Office, Pharmaceutical Industry, Microsoft Word, Strategic Planning, Healthcare, Leadership, Microsoft Excel, Employee Relations, Recruiting, Sales, Call Centers, Coaching
Education
Phoenix College 2010 — 2012
Associate of Arts (A.A.), Educational Leadership and Administration, General
jake rasdall's Asurion Experience July 2001 - Present
Job Senior Regional Account Manager at Asurion
Industry Wireless
Experience
Asurion July 2001 - Present
Asurion July 2001 - Present
Skills
Solution Selling, Account Management, Telecommunications, Wireless, Strategic Partnerships, Direct Sales, Product Management, Sales, Management, Customer Satisfaction, Channel Partners, Team Building
Education
Pittsburg State University 1996 — 2000
Bachelor of Arts
Asurion July 2001 - Present
Asurion July 2001 - Present
Skills
Solution Selling, Account Management, Telecommunications, Wireless, Strategic Partnerships, Direct Sales, Product Management, Sales, Management, Customer Satisfaction, Channel Partners, Team Building
Education
Pittsburg State University 1996 — 2000
Bachelor of Arts
Julio Pozo Julio Pozo's Asurion Experience March 2008 - August 2012
Job Senior Developer & Architect at eviCore HealthCare
Industry Health, Wellness and Fitness
Experience
eviCore healthcare August 2014 - Present
HealthSpring June 2013 - August 2014
OHL August 2012 - June 2013
Asurion March 2008 - August 2012
AIM Healthcare 2007 - 2008
Kerzner International 2006 - 2007
Royal Caribbean International 1998 - 2006
Asociacion La Nacional de Ahorros y Prestamos 1997 - 1998
Pasteurizadora RICA, DR 1995 - 1997
Skills
Microsoft SQL Server, Agile Methodologies, .NET, SQL, Web Services, C#, ASP.NET, Software Development, WCF, T-SQL, Design Patterns, Oracle PL/SQL..., ASP.NET MVC
Education
ISJB
Pontificia Universidad Católica Madre y Maestra
eviCore healthcare August 2014 - Present
HealthSpring June 2013 - August 2014
OHL August 2012 - June 2013
Asurion March 2008 - August 2012
AIM Healthcare 2007 - 2008
Kerzner International 2006 - 2007
Royal Caribbean International 1998 - 2006
Asociacion La Nacional de Ahorros y Prestamos 1997 - 1998
Pasteurizadora RICA, DR 1995 - 1997
Skills
Microsoft SQL Server, Agile Methodologies, .NET, SQL, Web Services, C#, ASP.NET, Software Development, WCF, T-SQL, Design Patterns, Oracle PL/SQL..., ASP.NET MVC
Education
ISJB
Pontificia Universidad Católica Madre y Maestra
Gary Bearman Gary Bearman's Asurion Experience October 2012 - June 2014
Job Currently Employed!
Industry Computer Networking
Experience
KSB Hospital December 2014 - January 2015
Asurion October 2012 - June 2014
Clarity Consultants September 2011 - December 2011
U.S. Cellular November 2009 - September 2010
Sprint Nextel 1996 - 2009
Commnet Wireless 1994 - 1996
Fred Schmid June 1990 - January 1994
Skills
TCP/IP, Crystal Reports, Remote Troubleshooting, Customer Satisfaction, Networking, Windows, Customer Service, iDEN, Wireless, Wireless Networking, Process Improvement, 4G, Leadership, Training, Troubleshooting, Cellular Communications, Telecommunications, VoIP, Mobile Devices, CDMA, Testing, LTE, WiMAX, Computer Network..., Technical Support, Call Centers, Switches, Customer Experience, Network Design, EVDO, Vendor Management, 3G, System Deployment, Mobile Technology, Ethernet, IP, Mobile Communications
Education
Rock Valley College 2011 — 2011
CCNA
University of Phoenix 2008 — 2010
Information Technologies
KSB Hospital December 2014 - January 2015
Asurion October 2012 - June 2014
Clarity Consultants September 2011 - December 2011
U.S. Cellular November 2009 - September 2010
Sprint Nextel 1996 - 2009
Commnet Wireless 1994 - 1996
Fred Schmid June 1990 - January 1994
Skills
TCP/IP, Crystal Reports, Remote Troubleshooting, Customer Satisfaction, Networking, Windows, Customer Service, iDEN, Wireless, Wireless Networking, Process Improvement, 4G, Leadership, Training, Troubleshooting, Cellular Communications, Telecommunications, VoIP, Mobile Devices, CDMA, Testing, LTE, WiMAX, Computer Network..., Technical Support, Call Centers, Switches, Customer Experience, Network Design, EVDO, Vendor Management, 3G, System Deployment, Mobile Technology, Ethernet, IP, Mobile Communications
Education
Rock Valley College 2011 — 2011
CCNA
University of Phoenix 2008 — 2010
Information Technologies
Brian Sapp Brian Sapp's Asurion Experience November 2013 - Present
Job Asurion Tech Coach
Industry Information Technology and Services
Experience
Asurion November 2013 - Present
SMSC Gaming Enterprise January 2011 - October 2013
SMSC Gaming Enterprise September 2010 - January 2011
SecureConnect Inc. September 2009 - September 2010
SMSC Gaming Enterprises July 2000 - June 2009
Tires Plus February 2000 - July 2000
Target June 1998 - February 2000
Skills
Software Installation, Troubleshooting, Active Directory, Linux, Laptops, Networking, Antivirus, Windows 7, Cisco Routers, Microsoft Office, Microsoft Technologies, VPN, Computer Hardware, Customer Service, Help Desk Support, Security, Windows Vista, Firewalls, Windows XP, Operating Systems, Network Administration, Microsoft Exchange, Routers, Printers, TCP/IP, DNS, Computer Maintenance, Norton Ghost, Computer Repair, PCI DSS, Software Documentation, Technical Support, Windows, Windows Server, Network Security, VMware, Dell Computers, Subnetting, WAN, Microsoft Operating...
Education
Rio Salado College 2014 — 2017
Associate of Arts and Sciences (AAS), Computer/Information Technology Administration and Management
Hennepin Technical College 1998 — 2008
Network Administration/Analyst
Asurion November 2013 - Present
SMSC Gaming Enterprise January 2011 - October 2013
SMSC Gaming Enterprise September 2010 - January 2011
SecureConnect Inc. September 2009 - September 2010
SMSC Gaming Enterprises July 2000 - June 2009
Tires Plus February 2000 - July 2000
Target June 1998 - February 2000
Skills
Software Installation, Troubleshooting, Active Directory, Linux, Laptops, Networking, Antivirus, Windows 7, Cisco Routers, Microsoft Office, Microsoft Technologies, VPN, Computer Hardware, Customer Service, Help Desk Support, Security, Windows Vista, Firewalls, Windows XP, Operating Systems, Network Administration, Microsoft Exchange, Routers, Printers, TCP/IP, DNS, Computer Maintenance, Norton Ghost, Computer Repair, PCI DSS, Software Documentation, Technical Support, Windows, Windows Server, Network Security, VMware, Dell Computers, Subnetting, WAN, Microsoft Operating...
Education
Rio Salado College 2014 — 2017
Associate of Arts and Sciences (AAS), Computer/Information Technology Administration and Management
Hennepin Technical College 1998 — 2008
Network Administration/Analyst
Kendra Day's Asurion Experience August 2013 - Present
Job Instructional Designer at Asurion (Formerly N.E.W. Customer Service Companies)
Industry Consumer Services
Experience
Asurion August 2013 - Present
Asurion July 2009 - August 2013
Missoula Hospitality Company April 2008 - May 2009
Muralt's Travel Plaza November 2007 - April 2008
Skills
Computer Software..., Computer Application..., Computer Technology, Customer Service, Training, Hands-on Training, Technical Training, Computer Hardware, Computer Repair, Instructor-led Training, Customer Service..., Customer Service..., Accounting, Full-Charge Bookkeeping, Microsoft Office, Spanish, Curriculum Development, Management, Call Centers, Customer Satisfaction, Customer Experience, Outlook, Team Building, Inventory Management, Leadership, Program Management, Team Leadership, Instructional Design, Process Improvement, Coaching, Hiring, Human Resources, Interviews, Leadership Development, Employee Training, Learning Management..., New Hire Training, Training Delivery, Troubleshooting, Analysis
Education
Park University 2012 — 2016
Bachelor's degree, Business Administration and Management, General, 3.75
Asurion August 2013 - Present
Asurion July 2009 - August 2013
Missoula Hospitality Company April 2008 - May 2009
Muralt's Travel Plaza November 2007 - April 2008
Skills
Computer Software..., Computer Application..., Computer Technology, Customer Service, Training, Hands-on Training, Technical Training, Computer Hardware, Computer Repair, Instructor-led Training, Customer Service..., Customer Service..., Accounting, Full-Charge Bookkeeping, Microsoft Office, Spanish, Curriculum Development, Management, Call Centers, Customer Satisfaction, Customer Experience, Outlook, Team Building, Inventory Management, Leadership, Program Management, Team Leadership, Instructional Design, Process Improvement, Coaching, Hiring, Human Resources, Interviews, Leadership Development, Employee Training, Learning Management..., New Hire Training, Training Delivery, Troubleshooting, Analysis
Education
Park University 2012 — 2016
Bachelor's degree, Business Administration and Management, General, 3.75
Alexa Acosta's Asurion Experience September 2013 - July 2014
Job Aging Waiver Service Coordinator at Blair Senior Services, INC
Industry Nonprofit Organization Management
Experience
Blair Senior Services, Inc July 2015 - Present
Family Services, Inc. August 2014 - July 2015
Asurion September 2013 - July 2014
Animal Care and Control Team of Philadelphia May 2012 - July 2012
Skills
Nonprofits, Data Entry, Data Collection, Internal Reports, External Reports, Oral & Written..., Team-oriented, Microsoft Word, Outlook, Microsoft Excel, 40 WPM, Typing, Research, Customer Satisfaction, High Organizational..., Team Leadership, Animal Work, Non-profit Volunteer, Event Management, Fundraising, Sales, PowerPoint, Time Management, Spanish, Social Networking, Facebook, Social Media, Event Planning, Public Speaking, Editing, Retail Sales, Inventory Management, Phone Etiquette, Customer Service, Blogging, Communication, Management, Social Media Marketing
Education
Penn State University 2008 — 2013
Bachelor’s Degree, Criminal Justice
Murrell Dobbins CTE 2004 — 2008
High School, Vocational High School
Blair Senior Services, Inc July 2015 - Present
Family Services, Inc. August 2014 - July 2015
Asurion September 2013 - July 2014
Animal Care and Control Team of Philadelphia May 2012 - July 2012
Skills
Nonprofits, Data Entry, Data Collection, Internal Reports, External Reports, Oral & Written..., Team-oriented, Microsoft Word, Outlook, Microsoft Excel, 40 WPM, Typing, Research, Customer Satisfaction, High Organizational..., Team Leadership, Animal Work, Non-profit Volunteer, Event Management, Fundraising, Sales, PowerPoint, Time Management, Spanish, Social Networking, Facebook, Social Media, Event Planning, Public Speaking, Editing, Retail Sales, Inventory Management, Phone Etiquette, Customer Service, Blogging, Communication, Management, Social Media Marketing
Education
Penn State University 2008 — 2013
Bachelor’s Degree, Criminal Justice
Murrell Dobbins CTE 2004 — 2008
High School, Vocational High School
Sara Swaner Sara Swaner's Asurion Experience August 2015 - Present
Job Corporate Recruiter: IT&Technology
Industry Information Technology and Services
Experience
Asurion August 2015 - Present
Proposal Development Consultants January 2014 - Present
Proposal Development Consultants July 2012 - Present
immixGroup January 2012 - July 2012
Global SisterGoods 2008 - June 2009
Zimbabwe Artist Project 2008 - 2009
American Embassy: Buenos Aires September 2005 - 2007
Skills
Account Management, Recruiting, Government, Technical Recruiting, Customer Service, Channel Partners, Microsoft Office, CRM, Employee Relations, Business Development, Project Management, Proposal Writing, Technical Writing, Leadership, Contract Recruitment, Training, Internet Recruiting, Applicant Tracking..., RFP, Program Management, Sourcing, Vendor Management, Team Leadership, Team Building, Networking, Staffing Services, Staff Augmentation, Strategic Planning, Contract Negotiation, DoD, Government Contracting, Human Resources, Interviews, Sales, Consulting, Management, Benefits Negotiation, College Recruiting, Onboarding, Executive Search, Temporary Placement, Resume Writing, Proposal Support, Professional Services, Temporary Staffing, Cold Calling, Permanent Placement, Federal Government, Screening Resumes, Talent Acquisition
Education
Portland State University
Acquired Bachelor's degree (Honors Cum Laude graduate)
Lincoln University College, Buenos Aires Argentina
Asurion August 2015 - Present
Proposal Development Consultants January 2014 - Present
Proposal Development Consultants July 2012 - Present
immixGroup January 2012 - July 2012
Global SisterGoods 2008 - June 2009
Zimbabwe Artist Project 2008 - 2009
American Embassy: Buenos Aires September 2005 - 2007
Skills
Account Management, Recruiting, Government, Technical Recruiting, Customer Service, Channel Partners, Microsoft Office, CRM, Employee Relations, Business Development, Project Management, Proposal Writing, Technical Writing, Leadership, Contract Recruitment, Training, Internet Recruiting, Applicant Tracking..., RFP, Program Management, Sourcing, Vendor Management, Team Leadership, Team Building, Networking, Staffing Services, Staff Augmentation, Strategic Planning, Contract Negotiation, DoD, Government Contracting, Human Resources, Interviews, Sales, Consulting, Management, Benefits Negotiation, College Recruiting, Onboarding, Executive Search, Temporary Placement, Resume Writing, Proposal Support, Professional Services, Temporary Staffing, Cold Calling, Permanent Placement, Federal Government, Screening Resumes, Talent Acquisition
Education
Portland State University
Acquired Bachelor's degree (Honors Cum Laude graduate)
Lincoln University College, Buenos Aires Argentina
Jacqueline Quinlan Jacqueline Quinlan's Asurion Experience March 2009 - July 2011
Job Continuous Improvment Specialist at HarleyDavidson Motor Company
Industry Automotive
Experience
Harley-Davidson Motor Company September 2015 - Present
Harley-Davidson Motor Company May 2014 - Present
Harley-Davidson Motor Company July 2011 - May 2014
Asurion March 2009 - July 2011
Payless ShoeSource 2007 - 2009
Skills
Training, Customer Service, Team Building, Inventory Control, Leadership, Inventory Management, Recruiting, Continuous Improvement, Customer Satisfaction, Team Leadership, Coaching, Merchandising, Retail, Sales, Profit, Loss Prevention, Time Management, Microsoft Office, Microsoft Excel, Outlook, Visual Merchandising, Microsoft Word, Forecasting, PowerPoint, Employee Relations, People Skills, Customer Retention, Customer Experience, Assembly Processes, POS, Payroll, Call Center, Process Improvement, Problem Solving, Call Centers, Work At Home, eWFM, 5S, Process Auditing, Performance Metrics
Education
Park University 2010 — 2015
Bachelor of Science Business Administration - Management, Business Management
Harley-Davidson Motor Company September 2015 - Present
Harley-Davidson Motor Company May 2014 - Present
Harley-Davidson Motor Company July 2011 - May 2014
Asurion March 2009 - July 2011
Payless ShoeSource 2007 - 2009
Skills
Training, Customer Service, Team Building, Inventory Control, Leadership, Inventory Management, Recruiting, Continuous Improvement, Customer Satisfaction, Team Leadership, Coaching, Merchandising, Retail, Sales, Profit, Loss Prevention, Time Management, Microsoft Office, Microsoft Excel, Outlook, Visual Merchandising, Microsoft Word, Forecasting, PowerPoint, Employee Relations, People Skills, Customer Retention, Customer Experience, Assembly Processes, POS, Payroll, Call Center, Process Improvement, Problem Solving, Call Centers, Work At Home, eWFM, 5S, Process Auditing, Performance Metrics
Education
Park University 2010 — 2015
Bachelor of Science Business Administration - Management, Business Management
Eleni Chrysanthopoulos Eleni Chrysanthopoulos's Asurion Experience July 2014 - Present
Job Senior Analyst Product Development at Asurion
Industry Insurance
Experience
Asurion July 2014 - Present
Asurion July 2012 - July 2014
Rutgers University September 2010 - May 2014
Asurion July 2012 - August 2012
Skills
Marketing, Italian Language, Microsoft Office, Microsoft Excel, Research, PowerPoint, Social Networking, Teamwork, Customer Service, Product Development
Education
Rutgers, The State University of New Jersey-New Brunswick 2010 — 2014
Bachelor of Science (B.S.), Marketing
Asurion July 2014 - Present
Asurion July 2012 - July 2014
Rutgers University September 2010 - May 2014
Asurion July 2012 - August 2012
Skills
Marketing, Italian Language, Microsoft Office, Microsoft Excel, Research, PowerPoint, Social Networking, Teamwork, Customer Service, Product Development
Education
Rutgers, The State University of New Jersey-New Brunswick 2010 — 2014
Bachelor of Science (B.S.), Marketing
Adam Betar Adam Betar's Asurion Experience April 2012 - Present
Job CCR at Asurion
Industry Graphic Design
Experience
Asurion April 2012 - Present
Eat N Park Restaurant September 2008 - December 2011
Dominion Enterprises May 2009 - October 2011
Dress For Success Pittsburgh July 2008 - October 2008
McDonald's Restaurant May 2007 - August 2008
Skills
Adobe Creative Suite, InDesign, Dreamweaver, Graphic Design, Illustrator, Web Design, Logo Design, Advertising, Photoshop, Graphics, Flash, Posters, Digital Illustration, Newsletters, OS X, Mac, Adobe Acrobat, Typography
Education
Pittsburgh Technical Institute 2006 — 2008
Associates, Graphic Design
Bishop Guilfoyle High School 2002 — 2006
High School Diploma
Asurion April 2012 - Present
Eat N Park Restaurant September 2008 - December 2011
Dominion Enterprises May 2009 - October 2011
Dress For Success Pittsburgh July 2008 - October 2008
McDonald's Restaurant May 2007 - August 2008
Skills
Adobe Creative Suite, InDesign, Dreamweaver, Graphic Design, Illustrator, Web Design, Logo Design, Advertising, Photoshop, Graphics, Flash, Posters, Digital Illustration, Newsletters, OS X, Mac, Adobe Acrobat, Typography
Education
Pittsburgh Technical Institute 2006 — 2008
Associates, Graphic Design
Bishop Guilfoyle High School 2002 — 2006
High School Diploma
Samuel Womble's Asurion Experience October 2014 - Present
Job Operations Engineer | Technology Operations Center at Asurion
Industry Information Technology and Services
Experience
Asurion October 2014 - Present
Advanced Network Solutions May 2014 - October 2014
Publix Super Markets July 2012 - May 2014
Publix Super Markets April 2008 - July 2012
Publix Super Markets November 2006 - April 2008
Hudson May 2006 - November 2006
Skills
Systems Engineering, Incident Management, Security Incident &..., ITIL, Microsoft SQL Server, Spectrum, Windows Server, Escalation Process, ServiceNow, Windows 7, Active Directory, Information Security, Servers, Troubleshooting, Technical Support, Network Administration, Lync, Citrix, Help Desk Support, PRTG, Networking, OPNET, Customer Service, VMware ESX, SCCM, Hyper-V, Visio, Quest ActiveRoles Server, Cisco Call Manager, HP Servers, TACACS+, IBM Tivoli, Windows Server 2008, HP Blade, Cisco Routers, Cisco Access Points, Cisco Switches, Cisco Load Balancers, CA Unicenter NSM, RSA Ace Server, SAP, ShoreTel, Office 365, Fortinet, Office 2013, Microsoft Exchange, VMware, Security, Data Center
Education
Rasmussen College-Florida 2013 — 2015
Bachelor of Science (B.S.) - In Progress, Information Security
Rasmussen College-Florida 2011 — 2013
Associate of Science (AS) Information Systems Management - Graduated GPA 3.75 with Honors, Network Administration
West Area Adult School 2005 — 2005
High School Diploma, General
Asurion October 2014 - Present
Advanced Network Solutions May 2014 - October 2014
Publix Super Markets July 2012 - May 2014
Publix Super Markets April 2008 - July 2012
Publix Super Markets November 2006 - April 2008
Hudson May 2006 - November 2006
Skills
Systems Engineering, Incident Management, Security Incident &..., ITIL, Microsoft SQL Server, Spectrum, Windows Server, Escalation Process, ServiceNow, Windows 7, Active Directory, Information Security, Servers, Troubleshooting, Technical Support, Network Administration, Lync, Citrix, Help Desk Support, PRTG, Networking, OPNET, Customer Service, VMware ESX, SCCM, Hyper-V, Visio, Quest ActiveRoles Server, Cisco Call Manager, HP Servers, TACACS+, IBM Tivoli, Windows Server 2008, HP Blade, Cisco Routers, Cisco Access Points, Cisco Switches, Cisco Load Balancers, CA Unicenter NSM, RSA Ace Server, SAP, ShoreTel, Office 365, Fortinet, Office 2013, Microsoft Exchange, VMware, Security, Data Center
Education
Rasmussen College-Florida 2013 — 2015
Bachelor of Science (B.S.) - In Progress, Information Security
Rasmussen College-Florida 2011 — 2013
Associate of Science (AS) Information Systems Management - Graduated GPA 3.75 with Honors, Network Administration
West Area Adult School 2005 — 2005
High School Diploma, General
Tim Baranik Tim Baranik's Asurion Experience July 2015 - Present
Job CSR Tech Rep
Industry Telecommunications
Experience
Asurion July 2015 - Present
Baranik Insurance Agency June 1995 - January 2015
Skills
Advertising, Marketing, Sales, Customer Service, Small Business, Commercial Insurance, Risk Management, Property & Casualty..., Liability, Employee Benefits, Technical Support, Underwriting, Youth Programs, Youth Ministry, Youth Mentoring, Youth Development, Telecommunications, Telephone Skills, Video Production, Video Editing
Education
Penn State University 1987 — 1990
BA in Broadcast Cable, School of Communications
Asurion July 2015 - Present
Baranik Insurance Agency June 1995 - January 2015
Skills
Advertising, Marketing, Sales, Customer Service, Small Business, Commercial Insurance, Risk Management, Property & Casualty..., Liability, Employee Benefits, Technical Support, Underwriting, Youth Programs, Youth Ministry, Youth Mentoring, Youth Development, Telecommunications, Telephone Skills, Video Production, Video Editing
Education
Penn State University 1987 — 1990
BA in Broadcast Cable, School of Communications
Essence Wallace's Asurion Experience September 2009 - Present
Job billings analyst at Asurion
Industry Insurance
Experience
Asurion September 2009 - Present
Skills
Account Management, Call Center, Insurance, Forecasting, Customer Service, Customer Satisfaction, Sales, Customer Retention, Process Improvement, Pricing, Access, PeopleSoft, Microsoft Excel, Outlook, Competitive Analysis, Call Centers, Finance, Program Management, Analysis
Education
Remington College-Memphis Campus 2003 — 2005
Business Applied Science, Accounting and Finance
osceola high 1996 — 2000
High School Diploma
Asurion September 2009 - Present
Skills
Account Management, Call Center, Insurance, Forecasting, Customer Service, Customer Satisfaction, Sales, Customer Retention, Process Improvement, Pricing, Access, PeopleSoft, Microsoft Excel, Outlook, Competitive Analysis, Call Centers, Finance, Program Management, Analysis
Education
Remington College-Memphis Campus 2003 — 2005
Business Applied Science, Accounting and Finance
osceola high 1996 — 2000
High School Diploma
Brandon Walls Brandon Walls's Asurion Experience August 2014 - September 2014
Job Sole Owner at Frightwares
Industry Information Technology and Services
Experience
Frightwares July 2015 - Present
Kelly Services June 2015 - Present
Uber July 2015 - Present
Lyft July 2015 - Present
Mid-America Apartment Communities October 2014 - June 2015
Gold's Gym July 2014 - October 2014
Asurion August 2014 - September 2014
Verizon Wireless March 2008 - June 2014
Comcast July 2007 - March 2008
The Home Depot August 2004 - October 2007
Skills
Telecommunications, Troubleshooting, VoIP, Cabling, Switches, Networking, Computer Hardware, Customer Satisfaction, Software Installation, Active Directory, Customer Service, Network Administration, Hardware, Windows, Windows 7, Team Leadership, Call Center, Access, Operating Systems, Microsoft Office, LTE, Remedy Software, Mac OS X, Computer Repair, Problem Solving, Exceptional Listener, Exceptional verbal, Hardware Support, Customer Support, Adobe, Fast Learner, Team Building, BMC Remedy, Technical Support, Wireless Networking, LAN-WAN, Blackberry, Windows XP, Windows Vista, Help Desk Support, Software Documentation, Wireless, WAN, Time Management, Printers, FTP, CDMA, Microsoft Exchange, Software, Customer Experience
Education
Southern New Hampshire University 2014 — 2019
Animation, Interactive Technology, Video Graphics and Special Effects, 3.9 GPA
Pima Community College 2009 — 2010
A+ Certification Course, 4.0
Middle Tennessee State University 2005 — 2006
General Studies
Suffolk County Community College 2002 — 2002
Liberal Arts and Sciences, General Studies and Humanities
Eastern Suffolk BOCES 2000 — 2001
Certification of Completion, Computer Repair
Sayville High School 1996 — 2001
Regents Diploma
Frightwares July 2015 - Present
Kelly Services June 2015 - Present
Uber July 2015 - Present
Lyft July 2015 - Present
Mid-America Apartment Communities October 2014 - June 2015
Gold's Gym July 2014 - October 2014
Asurion August 2014 - September 2014
Verizon Wireless March 2008 - June 2014
Comcast July 2007 - March 2008
The Home Depot August 2004 - October 2007
Skills
Telecommunications, Troubleshooting, VoIP, Cabling, Switches, Networking, Computer Hardware, Customer Satisfaction, Software Installation, Active Directory, Customer Service, Network Administration, Hardware, Windows, Windows 7, Team Leadership, Call Center, Access, Operating Systems, Microsoft Office, LTE, Remedy Software, Mac OS X, Computer Repair, Problem Solving, Exceptional Listener, Exceptional verbal, Hardware Support, Customer Support, Adobe, Fast Learner, Team Building, BMC Remedy, Technical Support, Wireless Networking, LAN-WAN, Blackberry, Windows XP, Windows Vista, Help Desk Support, Software Documentation, Wireless, WAN, Time Management, Printers, FTP, CDMA, Microsoft Exchange, Software, Customer Experience
Education
Southern New Hampshire University 2014 — 2019
Animation, Interactive Technology, Video Graphics and Special Effects, 3.9 GPA
Pima Community College 2009 — 2010
A+ Certification Course, 4.0
Middle Tennessee State University 2005 — 2006
General Studies
Suffolk County Community College 2002 — 2002
Liberal Arts and Sciences, General Studies and Humanities
Eastern Suffolk BOCES 2000 — 2001
Certification of Completion, Computer Repair
Sayville High School 1996 — 2001
Regents Diploma
Rajeev Khanna Rajeev Khanna's Asurion Experience July 2009 - July 2012
Job Chief Technology Officer at Aon
Industry Financial Services
Experience
AON April 2015 - Present
Expedia Inc. July 2012 - April 2015
Asurion July 2009 - July 2012
UBS AG October 2008 - May 2009
UBS AG October 2006 - October 2008
UBS AG January 2006 - October 2006
UBS November 1997 - December 2005
Pencom Systems March 1997 - October 1997
Bankers Trust August 1996 - March 1997
Paine Webber June 1995 - August 1996
Skills
Leadership, Infrastructure, Cloud Computing, IT Service Management, Data Center, Service Delivery, Strategic Planning, Vendor Management, ITIL, Disaster Recovery, CRM, Governance, Offshoring, Integration, Program Management, Management, Capacity Planning, IT Strategy, Virtualization, Servers, Enterprise Architecture, IT Operations, Enterprise Software, VMware, Networking, IT Management, Cross-functional Team..., Business Continuity, Business Intelligence, Unix, Outsourcing, Storage, System Administration, Business Process..., SDLC, Incident Management, Information Technology, Security, Service Management, Databases, Strategy, Process Improvement, Consulting, Project Management, Business Analysis, Project Portfolio..., Requirements Analysis, Solution Architecture, Software Project..., Change Management
Education
Seton Hall University 1995 — 1998
Master of Business Administration (M.B.A.), Finance, International Business
Rutgers, The State University of New Jersey-New Brunswick 1989 — 1993
Bachelor of Science (B.S.), Electrical Engineering
AON April 2015 - Present
Expedia Inc. July 2012 - April 2015
Asurion July 2009 - July 2012
UBS AG October 2008 - May 2009
UBS AG October 2006 - October 2008
UBS AG January 2006 - October 2006
UBS November 1997 - December 2005
Pencom Systems March 1997 - October 1997
Bankers Trust August 1996 - March 1997
Paine Webber June 1995 - August 1996
Skills
Leadership, Infrastructure, Cloud Computing, IT Service Management, Data Center, Service Delivery, Strategic Planning, Vendor Management, ITIL, Disaster Recovery, CRM, Governance, Offshoring, Integration, Program Management, Management, Capacity Planning, IT Strategy, Virtualization, Servers, Enterprise Architecture, IT Operations, Enterprise Software, VMware, Networking, IT Management, Cross-functional Team..., Business Continuity, Business Intelligence, Unix, Outsourcing, Storage, System Administration, Business Process..., SDLC, Incident Management, Information Technology, Security, Service Management, Databases, Strategy, Process Improvement, Consulting, Project Management, Business Analysis, Project Portfolio..., Requirements Analysis, Solution Architecture, Software Project..., Change Management
Education
Seton Hall University 1995 — 1998
Master of Business Administration (M.B.A.), Finance, International Business
Rutgers, The State University of New Jersey-New Brunswick 1989 — 1993
Bachelor of Science (B.S.), Electrical Engineering
Darnell Hicks Darnell Hicks's Asurion Experience June 2013 - Present
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Asurion June 2013 - Present
Asurion June 2013 - Present
Revana 2012 - 2013
Skills
Sales, Business Analysis, Direct Sales, Cloud Computing, CRM, Managed Services, Data Center, Account Management, Sales Process, SaaS, Salesforce.com, Solution Selling, Call Centers, Enterprise Software, Professional Services, Channel Partners, Networking, Sales Operations, Vendor Management, Selling, Lead Generation
Education
Rio Salado College
Business/Commerce, General
Asurion June 2013 - Present
Asurion June 2013 - Present
Revana 2012 - 2013
Skills
Sales, Business Analysis, Direct Sales, Cloud Computing, CRM, Managed Services, Data Center, Account Management, Sales Process, SaaS, Salesforce.com, Solution Selling, Call Centers, Enterprise Software, Professional Services, Channel Partners, Networking, Sales Operations, Vendor Management, Selling, Lead Generation
Education
Rio Salado College
Business/Commerce, General
Alice Reitmaier's Asurion Experience May 2010 - July 2012
Job Consultant Learning and Org Development at Willis
Industry Insurance
Experience
Willis February 2015 - Present
Willis February 2015 - Present
Tractor Supply Company February 2014 - February 2015
Tractor Supply Company July 2012 - December 2014
Asurion May 2010 - July 2012
Talent Development Associates, LLC February 2007 - June 2012
Asurion 2009 - 2009
Harrah's Entertainment 1995 - 2007
Trump Taj Mahal 1988 - 1990
Skills
Onboarding, Employee Relations, Leadership Development, Employee Engagement, Organizational..., Performance Management, Talent Management, Succession Planning, Talent Acquisition, Human Resources, Instructional Design, Organizational..., Recruiting, Coaching, HR Policies, Personnel Management, Leadership, Team Building, Training, Performance Appraisal, Workforce Planning, Employee Training, New Hire Orientations, Hiring, HRIS, Benefits Administration, Interviews, Deferred Compensation, Career Development, Conflict Resolution, Applicant Tracking...
Education
University of Phoenix 2000 — 2002
Masters, Organizational Management
Rowan University 1984 — 1988
BA, Communications - Radio, TV Broadcasting
Willis February 2015 - Present
Willis February 2015 - Present
Tractor Supply Company February 2014 - February 2015
Tractor Supply Company July 2012 - December 2014
Asurion May 2010 - July 2012
Talent Development Associates, LLC February 2007 - June 2012
Asurion 2009 - 2009
Harrah's Entertainment 1995 - 2007
Trump Taj Mahal 1988 - 1990
Skills
Onboarding, Employee Relations, Leadership Development, Employee Engagement, Organizational..., Performance Management, Talent Management, Succession Planning, Talent Acquisition, Human Resources, Instructional Design, Organizational..., Recruiting, Coaching, HR Policies, Personnel Management, Leadership, Team Building, Training, Performance Appraisal, Workforce Planning, Employee Training, New Hire Orientations, Hiring, HRIS, Benefits Administration, Interviews, Deferred Compensation, Career Development, Conflict Resolution, Applicant Tracking...
Education
University of Phoenix 2000 — 2002
Masters, Organizational Management
Rowan University 1984 — 1988
BA, Communications - Radio, TV Broadcasting
Gabriela Castaneda Gabriela Castaneda's Asurion Experience 2010 - November 2010
Job HR Technician II, Compensation and Employee Services at GEHA
Industry Human Resources
Experience
GEHA July 2015 - Present
Ace Personnel June 2013 - July 2015
Crossroads Academy of Kansas City July 2012 - July 2013
Cristo Rey High School Kansas CIty June 2010 - July 2011
Asurion 2010 - November 2010
Asurion 2009 - 2010
Asurion 2007 - 2008
Asurion 2006 - 2007
Asurion 2004 - 2005
Skills
Customer Satisfaction, Recruiting, Leadership, Microsoft Office, Process Improvement, Marketing, Customer Retention, Community Outreach, Coaching, Human Resources, Marketing Strategy, Customer Service, Training, Management, Microsoft Excel, Public Speaking, Nonprofits, Event Planning, Teaching, Team Building, Sales, Time Management, Employee Relations, Staff Development, Team Leadership, Leadership Development, PowerPoint, Program Management, Strategic Planning, Interviews
Education
Rockhurst University 2004 — 2009
Bachelor of Arts (B.A.), Communication
GEHA July 2015 - Present
Ace Personnel June 2013 - July 2015
Crossroads Academy of Kansas City July 2012 - July 2013
Cristo Rey High School Kansas CIty June 2010 - July 2011
Asurion 2010 - November 2010
Asurion 2009 - 2010
Asurion 2007 - 2008
Asurion 2006 - 2007
Asurion 2004 - 2005
Skills
Customer Satisfaction, Recruiting, Leadership, Microsoft Office, Process Improvement, Marketing, Customer Retention, Community Outreach, Coaching, Human Resources, Marketing Strategy, Customer Service, Training, Management, Microsoft Excel, Public Speaking, Nonprofits, Event Planning, Teaching, Team Building, Sales, Time Management, Employee Relations, Staff Development, Team Leadership, Leadership Development, PowerPoint, Program Management, Strategic Planning, Interviews
Education
Rockhurst University 2004 — 2009
Bachelor of Arts (B.A.), Communication
Jessica Capps's Asurion Experience June 2014 - July 2015
Job HCM (Workday) Business Analyst at The University of Texas at Austin
Industry Information Technology and Services
Experience
The University of Texas at Austin July 2015 - Present
Asurion June 2014 - July 2015
Asurion January 2014 - June 2014
Asurion October 2011 - December 2013
BackstageNoise.com January 2011 - October 2011
Compass Records December 2009 - July 2010
Skills
Marketing, French: intermediate..., Database management,...
Education
Queen's University Belfast 2010 — 2011
Master of Science (M.S.), Management
Vanderbilt University 2006 — 2010
Bachelor of Arts, Psychology (minor in French)
The University of Texas at Austin July 2015 - Present
Asurion June 2014 - July 2015
Asurion January 2014 - June 2014
Asurion October 2011 - December 2013
BackstageNoise.com January 2011 - October 2011
Compass Records December 2009 - July 2010
Skills
Marketing, French: intermediate..., Database management,...
Education
Queen's University Belfast 2010 — 2011
Master of Science (M.S.), Management
Vanderbilt University 2006 — 2010
Bachelor of Arts, Psychology (minor in French)
Brie Ivy's Asurion Experience October 2007 - February 2011
Job Product Manager at Samsung Mobile (Emerging Products)
Industry Telecommunications
Experience
Samsung Telecommunications America July 2013 - April 2015
Samsung Telecommunications America July 2010 - July 2013
Asurion October 2007 - February 2011
Asurion January 2005 - October 2007
North American Savings Bank January 2003 - January 2005
Skills
Customer Service, Consulting, Retail, Workshop Facilitation, Software Documentation, Integration, Market Planning, Communications Audits, Process Engineering, Retail Sales, Contact Management, Vendor Management, Product Development, Management, Project Management, Mobile Devices
Education
Pittsburg State University 2000 — 2002
MBA, General Administration
Pittsburg State University 1996 — 2000
BS, Psychology
Samsung Telecommunications America July 2013 - April 2015
Samsung Telecommunications America July 2010 - July 2013
Asurion October 2007 - February 2011
Asurion January 2005 - October 2007
North American Savings Bank January 2003 - January 2005
Skills
Customer Service, Consulting, Retail, Workshop Facilitation, Software Documentation, Integration, Market Planning, Communications Audits, Process Engineering, Retail Sales, Contact Management, Vendor Management, Product Development, Management, Project Management, Mobile Devices
Education
Pittsburg State University 2000 — 2002
MBA, General Administration
Pittsburg State University 1996 — 2000
BS, Psychology
Patrick Wamhoff's Asurion Experience June 2012 - Present
Job Account ExecutiveChannel Sales at Asurion
Industry Telecommunications
Experience
Asurion June 2012 - Present
Asurion October 2010 - June 2012
Asurion July 2009 - October 2010
T-Mobile, USA September 2008 - July 2009
Cricket Communications October 2007 - September 2008
Sprint 2003 - 2007
Skills
Sales Operations, B2B, Direct Sales, Wireless, Customer Satisfaction, Telecommunications, Solution Selling, Account Management, Customer Service, Sales, Management, Competitive Analysis, Leadership, Managed Services, Quotas, Building Relationships, Training, Salesforce.com, CRM, Vendor Management, Customer Retention, Coaching, Sales Process, Cold Calling, Call Centers, Product Marketing, Cross-functional Team..., Product Launch, Unified Communications, International Relations, Customer Experience, Merchandising, Retail, Program Management, Business Strategy, Mobile Devices, Strategic Partnerships, Sales Management, Sales Presentations, Channel Partners, Product Management, P&L Management, International Business, Competitive Intelligence, BPO, Channel Sales, International Sales
Education
Rose State College 1990 — 1994
Business
Texas Tech University
Asurion June 2012 - Present
Asurion October 2010 - June 2012
Asurion July 2009 - October 2010
T-Mobile, USA September 2008 - July 2009
Cricket Communications October 2007 - September 2008
Sprint 2003 - 2007
Skills
Sales Operations, B2B, Direct Sales, Wireless, Customer Satisfaction, Telecommunications, Solution Selling, Account Management, Customer Service, Sales, Management, Competitive Analysis, Leadership, Managed Services, Quotas, Building Relationships, Training, Salesforce.com, CRM, Vendor Management, Customer Retention, Coaching, Sales Process, Cold Calling, Call Centers, Product Marketing, Cross-functional Team..., Product Launch, Unified Communications, International Relations, Customer Experience, Merchandising, Retail, Program Management, Business Strategy, Mobile Devices, Strategic Partnerships, Sales Management, Sales Presentations, Channel Partners, Product Management, P&L Management, International Business, Competitive Intelligence, BPO, Channel Sales, International Sales
Education
Rose State College 1990 — 1994
Business
Texas Tech University
Mary Sundstrom Bloor's Asurion Experience April 2008 - May 2008
Job Project/Program Manager at Blue Cross and Blue Shield of Kansas City
Industry Information Technology and Services
Experience
Blue Cross and Blue Shield of Kansas City December 2014 - Present
Adams Gabbert January 2014 - December 2014
Data Systems International June 2012 - November 2013
Ascend Learning March 2012 - June 2012
Ascend Learning June 2010 - March 2012
Assessment Technology Institute February 2009 - June 2010
Sogeti USA LLC June 2008 - June 2010
American Academy of Family Physicians June 2008 - December 2008
Asurion April 2008 - May 2008
JPMorgan Retirement Plan Services 2005 - 2008
Skills
Business Analysis, SDLC, Process Improvement, Vendor Management, Project Management, Program Management, SharePoint, Project Portfolio..., Visio, Business Process..., Change Management, Agile Methodologies, Requirements Analysis, Six Sigma, Business Process, Leadership, Quality Assurance, Integration, CRM, Product Management, Software Development, Requirements Gathering, Software Project..., MS Project, PMO, Consulting, PMP, Business Intelligence, IT Strategy, Agile Project Management, Resource Management, Cross-functional Team..., Enterprise Software, IT Management, Scrum, Software Documentation, Project Delivery, Enterprise Architecture, Team Leadership
Education
Otterbein University 1992 — 1996
BS, Organizational Communications
Batavia High School 1989 — 1992
Batavia Elementary School
Blue Cross and Blue Shield of Kansas City December 2014 - Present
Adams Gabbert January 2014 - December 2014
Data Systems International June 2012 - November 2013
Ascend Learning March 2012 - June 2012
Ascend Learning June 2010 - March 2012
Assessment Technology Institute February 2009 - June 2010
Sogeti USA LLC June 2008 - June 2010
American Academy of Family Physicians June 2008 - December 2008
Asurion April 2008 - May 2008
JPMorgan Retirement Plan Services 2005 - 2008
Skills
Business Analysis, SDLC, Process Improvement, Vendor Management, Project Management, Program Management, SharePoint, Project Portfolio..., Visio, Business Process..., Change Management, Agile Methodologies, Requirements Analysis, Six Sigma, Business Process, Leadership, Quality Assurance, Integration, CRM, Product Management, Software Development, Requirements Gathering, Software Project..., MS Project, PMO, Consulting, PMP, Business Intelligence, IT Strategy, Agile Project Management, Resource Management, Cross-functional Team..., Enterprise Software, IT Management, Scrum, Software Documentation, Project Delivery, Enterprise Architecture, Team Leadership
Education
Otterbein University 1992 — 1996
BS, Organizational Communications
Batavia High School 1989 — 1992
Batavia Elementary School
Steven Zannos's Asurion Experience 2006 - 2014
Job Director, Parts Market Development and Customer Care at Husqvarna Group
Industry Consumer Goods
Experience
Husqvarna Group 2015 - Present
Customer Service Professionals 2008 - Present
Asurion 2006 - 2014
Whirlpool Corp 2000 - 2006
Saturn Corp 1994 - 2000
General Motors do Brasil 1995 - 1996
Saturn of Orlando, South 1993 - 1994
Travelers Insurance 1990 - 1991
Pratt & Whitney 1986 - 1990
Skills
Field Service Operations, Supply Chain Management, Reverse Logistics, Project Management, Six Sigma, Sales, Marketing, Operations Management, Team Leadership, Strategic Planning, Process Improvement, Cross-functional Team..., Strategy, Business Strategy, New Business Development, Team Management, Customer Satisfaction, Team Building, Project Planning, Change Management, Program Management, Business Planning, Sales Management, Leadership, Management, Customer Service, Continuous Improvement, Budgets, Account Management, Marketing Strategy, Social Media, P&L Management, Product Management, Business Development, Customer Experience, Business Process..., Logistics, Product Development, Contract Negotiation, Competitive Analysis, International Relations, Supply Chain, Vendor Management, Inventory Management, Negotiation, Product Launch, Sales Operations, Forecasting, Training, Start-ups
Education
University of Miami - School of Business 1991 — 1992
MBA
Rensselaer Polytechnic Institute - The Lally School of Management and Technology 1982 — 1986
BS
Husqvarna Group 2015 - Present
Customer Service Professionals 2008 - Present
Asurion 2006 - 2014
Whirlpool Corp 2000 - 2006
Saturn Corp 1994 - 2000
General Motors do Brasil 1995 - 1996
Saturn of Orlando, South 1993 - 1994
Travelers Insurance 1990 - 1991
Pratt & Whitney 1986 - 1990
Skills
Field Service Operations, Supply Chain Management, Reverse Logistics, Project Management, Six Sigma, Sales, Marketing, Operations Management, Team Leadership, Strategic Planning, Process Improvement, Cross-functional Team..., Strategy, Business Strategy, New Business Development, Team Management, Customer Satisfaction, Team Building, Project Planning, Change Management, Program Management, Business Planning, Sales Management, Leadership, Management, Customer Service, Continuous Improvement, Budgets, Account Management, Marketing Strategy, Social Media, P&L Management, Product Management, Business Development, Customer Experience, Business Process..., Logistics, Product Development, Contract Negotiation, Competitive Analysis, International Relations, Supply Chain, Vendor Management, Inventory Management, Negotiation, Product Launch, Sales Operations, Forecasting, Training, Start-ups
Education
University of Miami - School of Business 1991 — 1992
MBA
Rensselaer Polytechnic Institute - The Lally School of Management and Technology 1982 — 1986
BS
Danny Garrel's Asurion Experience October 2007 - Present
Job West Coast Account Manager
Industry Consumer Services
Experience
Asurion October 2007 - Present
Assurant Solutions February 2000 - October 2007
Warrantech 1998 - 2001
Nobody beats the Wiz 1993 - 1997
Skills
Coaching, Sales Management, Training, Account Management, Instructor-led Training, Sales Operations, Sales, Competitive Analysis, CRM, Management, Selling, Marketing Strategy, Team Leadership, Business Development, Customer Retention, B2B, Negotiation, Business Analysis, Merchandising, Strategic Partnerships, Budgets, Customer Service, Strategic Planning, Leadership, Start-ups, Process Improvement, Program Management, Operations Management, Team Building, New Business Development, Retail, Call Centers, Customer Satisfaction, Business Planning, Cross-functional Team..., Forecasting, Sales Process, Strategy, Solution Selling, Salesforce.com, Product Marketing, Pricing, Product Management, Direct Sales, Inventory Management, Marketing, Integrated Marketing, P&L, Product Development, P&L Management
Education
Queens College 1986 — 1990
Business and Liberal Arts
Asurion October 2007 - Present
Assurant Solutions February 2000 - October 2007
Warrantech 1998 - 2001
Nobody beats the Wiz 1993 - 1997
Skills
Coaching, Sales Management, Training, Account Management, Instructor-led Training, Sales Operations, Sales, Competitive Analysis, CRM, Management, Selling, Marketing Strategy, Team Leadership, Business Development, Customer Retention, B2B, Negotiation, Business Analysis, Merchandising, Strategic Partnerships, Budgets, Customer Service, Strategic Planning, Leadership, Start-ups, Process Improvement, Program Management, Operations Management, Team Building, New Business Development, Retail, Call Centers, Customer Satisfaction, Business Planning, Cross-functional Team..., Forecasting, Sales Process, Strategy, Solution Selling, Salesforce.com, Product Marketing, Pricing, Product Management, Direct Sales, Inventory Management, Marketing, Integrated Marketing, P&L, Product Development, P&L Management
Education
Queens College 1986 — 1990
Business and Liberal Arts
Gerald Risk's Asurion Experience 2013 - Present
Job Vice Chairman at Asurion
Industry Telecommunications
Experience
Asurion 2013 - Present
QMC Telecom International 2012 - Present
Asurion 2009 - 2013
Asurion 1999 - 2009
Goldman Sachs 1997 - 1999
Hambrecht & Quist 1996 - 1997
Goldman Sachs 1990 - 1993
Education
Stanford University Graduate School of Business 1994 — 1996
Master of Business Administration (MBA)
Queen's University 1986 — 1990
BComm
Asurion 2013 - Present
QMC Telecom International 2012 - Present
Asurion 2009 - 2013
Asurion 1999 - 2009
Goldman Sachs 1997 - 1999
Hambrecht & Quist 1996 - 1997
Goldman Sachs 1990 - 1993
Education
Stanford University Graduate School of Business 1994 — 1996
Master of Business Administration (MBA)
Queen's University 1986 — 1990
BComm
Christina Lynch's Asurion Experience March 2015 - Present
Job Sr. Product Manager at Asurion
Industry Information Technology and Services
Experience
Asurion March 2015 - Present
Orbitz Worldwide December 2012 - May 2013
Orbitz Worldwide October 2010 - December 2012
Orbitz Worldwide July 2008 - November 2010
Hewlett-Packard December 2006 - June 2008
Accenture 2006 - 2006
Allstate 2002 - 2006
Primax Recoveries Incorporated 2000 - 2001
Skills
Product Management, Agile, Scrum, User Experience, Agile Project Management, Agile Methodologies, Business Intelligence, Analytics, Business Analysis, Product Development, Cross-functional Team..., E-commerce, Business Process, Software Design, Mobile Applications, Software Project..., Competitive Analysis
Education
Penn State University 1999 — 2002
BS, Information Sciences & Technology
Asurion March 2015 - Present
Orbitz Worldwide December 2012 - May 2013
Orbitz Worldwide October 2010 - December 2012
Orbitz Worldwide July 2008 - November 2010
Hewlett-Packard December 2006 - June 2008
Accenture 2006 - 2006
Allstate 2002 - 2006
Primax Recoveries Incorporated 2000 - 2001
Skills
Product Management, Agile, Scrum, User Experience, Agile Project Management, Agile Methodologies, Business Intelligence, Analytics, Business Analysis, Product Development, Cross-functional Team..., E-commerce, Business Process, Software Design, Mobile Applications, Software Project..., Competitive Analysis
Education
Penn State University 1999 — 2002
BS, Information Sciences & Technology
Dianna Holland's Asurion Experience 2002 - 2014
Job Sr. Business Manager at NEW
Industry Consumer Electronics
Aziz Shamim's Asurion Experience December 2009 - July 2011
Job Sales Engineer
Industry Information Technology and Services
Experience
GitHub October 2014 - Present
GitHub August 2013 - October 2014
Independant November 2012 - August 2013
CSI Tech July 2011 - November 2012
Asurion December 2009 - July 2011
CA Technologies 2010 - 2011
Asurion May 2009 - January 2010
Asurion November 2006 - May 2009
Dury's September 2002 - May 2006
XO Communications February 2001 - May 2002
Skills
Linux, Ruby, Perl, VMware, Cloud Computing, Puppet, Cfengine, Enterprise Architecture, System Architecture, Security, Shell Scripting, Red Hat Linux, Servers, MySQL, VMware ESX, Disaster Recovery, High Availability, IT Management
Education
University of Phoenix 2003 — 2005
BSIT, Information Systems, Business Systems Analysis, Information Technology
Penn State University 1994 — 1998
BSc (incomplete), Biochemistry and Molecular Biology
Karachi Grammar School 1984 — 1992
GitHub October 2014 - Present
GitHub August 2013 - October 2014
Independant November 2012 - August 2013
CSI Tech July 2011 - November 2012
Asurion December 2009 - July 2011
CA Technologies 2010 - 2011
Asurion May 2009 - January 2010
Asurion November 2006 - May 2009
Dury's September 2002 - May 2006
XO Communications February 2001 - May 2002
Skills
Linux, Ruby, Perl, VMware, Cloud Computing, Puppet, Cfengine, Enterprise Architecture, System Architecture, Security, Shell Scripting, Red Hat Linux, Servers, MySQL, VMware ESX, Disaster Recovery, High Availability, IT Management
Education
University of Phoenix 2003 — 2005
BSIT, Information Systems, Business Systems Analysis, Information Technology
Penn State University 1994 — 1998
BSc (incomplete), Biochemistry and Molecular Biology
Karachi Grammar School 1984 — 1992
Emily Poerio's Asurion Experience April 2014 - Present
Job Director Product Strategy & Management at Asurion
Industry Insurance
Experience
Asurion April 2014 - Present
Asurion November 2013 - April 2014
Asurion July 2011 - November 2013
Asurion April 2008 - July 2011
Equifax 2005 - 2008
Equifax 2003 - 2005
Accenture 2001 - 2003
ExxonMobil 2000 - 2001
Exxon 1999 - 2000
ExxonMobil 1997 - 1999
Skills
Cross-functional Team..., Process Improvement, Product Management, Vendor Management, Program Management, SDLC, PMP, Business Process..., Project Management, Business Analysis, Management, Agile Methodologies, Outsourcing, Strategy, Project Portfolio..., Leadership, Business Process, Integration, Software Project...
Education
LSU - (Grad School MBA) 1997 — 2000
MBA, Marketing, Strategy, Operations Mgmt
Purdue University 1992 — 1996
BS Industrial Engineering, Engineering, Systems, Human Factors, Process Redesign
Jasper High School 1988 — 1992
Asurion April 2014 - Present
Asurion November 2013 - April 2014
Asurion July 2011 - November 2013
Asurion April 2008 - July 2011
Equifax 2005 - 2008
Equifax 2003 - 2005
Accenture 2001 - 2003
ExxonMobil 2000 - 2001
Exxon 1999 - 2000
ExxonMobil 1997 - 1999
Skills
Cross-functional Team..., Process Improvement, Product Management, Vendor Management, Program Management, SDLC, PMP, Business Process..., Project Management, Business Analysis, Management, Agile Methodologies, Outsourcing, Strategy, Project Portfolio..., Leadership, Business Process, Integration, Software Project...
Education
LSU - (Grad School MBA) 1997 — 2000
MBA, Marketing, Strategy, Operations Mgmt
Purdue University 1992 — 1996
BS Industrial Engineering, Engineering, Systems, Human Factors, Process Redesign
Jasper High School 1988 — 1992
Michelle Joan Rances's Asurion Experience May 2011 - June 2014
Job Instructional Designer
Industry Human Resources
Experience
Asurion May 2011 - June 2014
National Electronics Warranty Corporation September 1998 - May 2011
Skills
Training, Coaching, Customer Service, Team Building, Management, Sales, Team Leadership, Call Centers, Employee Training, Time Management, Leadership, Recruiting
Education
University of Phoenix 2008 — 2012
Master's degree, Management International, 4.0
Philippine School of Business Administration 1983 — 1987
BS Business Administration, Business Administration and Management, General
Asurion May 2011 - June 2014
National Electronics Warranty Corporation September 1998 - May 2011
Skills
Training, Coaching, Customer Service, Team Building, Management, Sales, Team Leadership, Call Centers, Employee Training, Time Management, Leadership, Recruiting
Education
University of Phoenix 2008 — 2012
Master's degree, Management International, 4.0
Philippine School of Business Administration 1983 — 1987
BS Business Administration, Business Administration and Management, General
Chris Attinella's Asurion Experience October 1998 - Present
Job Senior Director
Industry Consumer Services
Experience
Asurion October 1998 - Present
Asurion 1997 - 2015
HomePlace 1997 - 1999
Service Merchandise 1996 - 1997
Best Products 1993 - 1996
Lantis Eyewear 1992 - 1993
Kaufmann's Department Store 1985 - 1992
Skills
Business Development, Business Strategy, Strategic Planning, Strategic Partnerships, Cross-functional Team..., Product Development, Product Management, Product Marketing, Building Relationships, Sales Management, Retail, Pricing Strategy, Pricing Analysis, Customer Service, Strategy, Direct Marketing, Merchandising, Vendor Management, Management, Team Building, Program Management, P&L Management, Competitive Analysis, Sales Operations, Customer Experience, Account Management, Forecasting, Sales, Customer Retention, CRM, Customer Satisfaction
Education
Penn State University 1981 — 1985
BS, Marketing
Bangor Area High School 1979 — 1981
Asurion October 1998 - Present
Asurion 1997 - 2015
HomePlace 1997 - 1999
Service Merchandise 1996 - 1997
Best Products 1993 - 1996
Lantis Eyewear 1992 - 1993
Kaufmann's Department Store 1985 - 1992
Skills
Business Development, Business Strategy, Strategic Planning, Strategic Partnerships, Cross-functional Team..., Product Development, Product Management, Product Marketing, Building Relationships, Sales Management, Retail, Pricing Strategy, Pricing Analysis, Customer Service, Strategy, Direct Marketing, Merchandising, Vendor Management, Management, Team Building, Program Management, P&L Management, Competitive Analysis, Sales Operations, Customer Experience, Account Management, Forecasting, Sales, Customer Retention, CRM, Customer Satisfaction
Education
Penn State University 1981 — 1985
BS, Marketing
Bangor Area High School 1979 — 1981
Chris Philbrook's Asurion Experience February 2014 - October 2014
Job Start everyday with a smile
Industry Computer Software
Experience
Multi-Systems Inc. April 2015 - Present
Multi-Systems Inc. October 2014 - April 2015
Asurion February 2014 - October 2014
Anthem College Bryman School January 2014 - January 2014
Choice Hotels International March 2011 - March 2012
Choice Hotels International March 2008 - March 2011
Self Employed January 2006 - March 2008
Skills
Hotels, Hospitality, Hospitality Industry, Revenue Analysis, Customer Service, Hospitality Management, Hotel Management, Resorts, Luxury, Front Office, Budgets, Contract Negotiation, Real Estate, Sales, Property Management, Customer Satisfaction, Property Management..., Location Intelligence, Franchising, Marketing, Salesforce.com, eCapture, Training, Professional Services, Account Management, Direct Sales, Event Management, Event Planning, Forecasting, Leadership, Management, Marketing Strategy, Negotiation, New Business Development, Online Marketing, Sales Management, Social Media Marketing, Team Building
Education
Portland State University
Marketing
Multi-Systems Inc. April 2015 - Present
Multi-Systems Inc. October 2014 - April 2015
Asurion February 2014 - October 2014
Anthem College Bryman School January 2014 - January 2014
Choice Hotels International March 2011 - March 2012
Choice Hotels International March 2008 - March 2011
Self Employed January 2006 - March 2008
Skills
Hotels, Hospitality, Hospitality Industry, Revenue Analysis, Customer Service, Hospitality Management, Hotel Management, Resorts, Luxury, Front Office, Budgets, Contract Negotiation, Real Estate, Sales, Property Management, Customer Satisfaction, Property Management..., Location Intelligence, Franchising, Marketing, Salesforce.com, eCapture, Training, Professional Services, Account Management, Direct Sales, Event Management, Event Planning, Forecasting, Leadership, Management, Marketing Strategy, Negotiation, New Business Development, Online Marketing, Sales Management, Social Media Marketing, Team Building
Education
Portland State University
Marketing
Sherilyn Cabrera's Asurion Experience May 2012 - Present
Job Sr. Manager, Product Management at Asurion
Industry Telecommunications
Experience
Asurion May 2012 - Present
Sprint Nextel January 2010 - June 2012
Virgin Mobile April 2005 - January 2010
Accenture October 1999 - March 2005
Education
Rutgers, The State University of New Jersey-New Brunswick 1995 — 1999
B.A., Mathematics and English
Asurion May 2012 - Present
Sprint Nextel January 2010 - June 2012
Virgin Mobile April 2005 - January 2010
Accenture October 1999 - March 2005
Education
Rutgers, The State University of New Jersey-New Brunswick 1995 — 1999
B.A., Mathematics and English
Russell Weitz, ASA, MAAA's Asurion Experience September 2011 - Present
Job Director, Actuarial Services at Asurion
Industry Consumer Services
Experience
Asurion September 2011 - Present
Regions Insurance Group February 2010 - April 2011
Bank of America January 2006 - August 2009
TIAA-CREF May 2000 - January 2006
Swiss Re Life and Health 1991 - 2000
Presidential Life Insurance Company 1989 - 1991
Skills
Insurance, Reinsurance, Financial Analysis, Actuarial Science, Financial Reporting, Program Management, Service Contracts, Financial Risk, Forecasting, Pricing, Strategic Planning, Enterprise Risk..., Due Diligence, Life Insurance, Risk Management, Finance, Management, Analysis, Portfolio Management, Business Planning, Executive Management, Budgets, Financial Modeling, Mergers & Acquisitions, Accounting
Education
Pace University 2000 — 2003
MS, Computer Science
Syracuse University 1985 — 1989
BA, Mathematics
Woonsocket High School 1981 — 1985
Asurion September 2011 - Present
Regions Insurance Group February 2010 - April 2011
Bank of America January 2006 - August 2009
TIAA-CREF May 2000 - January 2006
Swiss Re Life and Health 1991 - 2000
Presidential Life Insurance Company 1989 - 1991
Skills
Insurance, Reinsurance, Financial Analysis, Actuarial Science, Financial Reporting, Program Management, Service Contracts, Financial Risk, Forecasting, Pricing, Strategic Planning, Enterprise Risk..., Due Diligence, Life Insurance, Risk Management, Finance, Management, Analysis, Portfolio Management, Business Planning, Executive Management, Budgets, Financial Modeling, Mergers & Acquisitions, Accounting
Education
Pace University 2000 — 2003
MS, Computer Science
Syracuse University 1985 — 1989
BA, Mathematics
Woonsocket High School 1981 — 1985
Prabhu Ramani Iyer's Asurion Experience May 2008 - October 2008
Job Senior Engineer
Industry Information Technology and Services
Experience
Qualcomm September 2012 - Present
Samsung Telecommunications America February 2012 - August 2012
L&T Infotech November 2004 - August 2012
Qualcomm February 2010 - November 2011
Asurion May 2008 - October 2008
Iplay September 2006 - December 2007
L&T Infotech January 2003 - June 2003
Skills
Android, Android Development, BREW, J2ME, Windows Mobile, Java, Mobile Applications, OMA DM, FOTA, XML, XML Schema, C++, C, Mobile Devices, Testing, Objective-C, Test Automation, Debugging, Perl, Integration, Ant, Maven, ClearCase, LTE, Embedded Software, Java Enterprise Edition, Agile Methodologies, Software Design, Device Drivers, JAXB, Linux, Jetty
Education
Punjab Technical University 2000 — 2004
Bachelor of Technology, Computer Science
D.T.E.A Pusa Road, C.B.S.E. Board, New Delh
High School, Science Stream
Qualcomm September 2012 - Present
Samsung Telecommunications America February 2012 - August 2012
L&T Infotech November 2004 - August 2012
Qualcomm February 2010 - November 2011
Asurion May 2008 - October 2008
Iplay September 2006 - December 2007
L&T Infotech January 2003 - June 2003
Skills
Android, Android Development, BREW, J2ME, Windows Mobile, Java, Mobile Applications, OMA DM, FOTA, XML, XML Schema, C++, C, Mobile Devices, Testing, Objective-C, Test Automation, Debugging, Perl, Integration, Ant, Maven, ClearCase, LTE, Embedded Software, Java Enterprise Edition, Agile Methodologies, Software Design, Device Drivers, JAXB, Linux, Jetty
Education
Punjab Technical University 2000 — 2004
Bachelor of Technology, Computer Science
D.T.E.A Pusa Road, C.B.S.E. Board, New Delh
High School, Science Stream
Nate Smiley's Asurion Experience July 2012 - Present
Job Manager, Client Marketing at Asurion
Industry Wireless
Experience
Asurion July 2012 - Present
MobileNation Wireless Savings Club December 2011 - July 2012
AT&T Mobility January 2011 - September 2011
AT&T January 2008 - December 2010
AT&T Mobility January 2006 - December 2007
Skills
Retail, Merchandising, Wireless, Product Marketing, Direct Sales, Telecommunications, Customer Satisfaction, Mobile Devices, Product Management, Sales Management, Sales Operations, Sales
Education
Purdue University 1996 — 2000
Bachelor of Arts, Communication/Advertising
Asurion July 2012 - Present
MobileNation Wireless Savings Club December 2011 - July 2012
AT&T Mobility January 2011 - September 2011
AT&T January 2008 - December 2010
AT&T Mobility January 2006 - December 2007
Skills
Retail, Merchandising, Wireless, Product Marketing, Direct Sales, Telecommunications, Customer Satisfaction, Mobile Devices, Product Management, Sales Management, Sales Operations, Sales
Education
Purdue University 1996 — 2000
Bachelor of Arts, Communication/Advertising
Pete Kowalski's Asurion Experience November 2013 - Present
Job Senior Director of Growth at Asurion
Industry Insurance
Experience
Asurion November 2013 - Present
Asurion November 2007 - November 2013
Asurion May 2006 - November 2007
Asurion June 2002 - May 2006
Skills
Account Management, Vendor Management, Process Improvement, Cross-functional Team..., Strategic Planning, Wireless, Business Analysis, Project Management, CRM, Sales, Insurance, Analysis, B2B, Business Intelligence, Customer Service, Leadership, Management, Mobile Devices, Selling, Team Building
Education
Rockhurst University 2012 — 2014
Master of Business Administration (MBA), Executive Fellows MBA
Saint Louis University 1998 — 2002
BS, Management Information Systems & Business Management
Asurion November 2013 - Present
Asurion November 2007 - November 2013
Asurion May 2006 - November 2007
Asurion June 2002 - May 2006
Skills
Account Management, Vendor Management, Process Improvement, Cross-functional Team..., Strategic Planning, Wireless, Business Analysis, Project Management, CRM, Sales, Insurance, Analysis, B2B, Business Intelligence, Customer Service, Leadership, Management, Mobile Devices, Selling, Team Building
Education
Rockhurst University 2012 — 2014
Master of Business Administration (MBA), Executive Fellows MBA
Saint Louis University 1998 — 2002
BS, Management Information Systems & Business Management
Jay Allen CPSM's Asurion Experience October 2007 - July 2009
Job Director, Strategic Procurement at AutoZone
Industry Retail
Experience
AutoZone January 2012 - Present
Video Gaming Technologies March 2010 - January 2011
Asurion October 2007 - July 2009
Asurion November 2006 - September 2007
Sprint Nextel January 2005 - June 2006
Sprint Nextel March 2003 - January 2005
Sprint Nextel February 1999 - March 2003
Hallmark Cards January 1993 - January 1999
State Farm Insurance 1991 - 1991
Skills
Strategic Sourcing, Procurement, Contract Management, Contract Negotiation, Strategic Planning, Strategic Leadership, Purchasing, Global Sourcing, Management, Strategy, Sourcing, Supply Management, Outsourcing, Supply Chain, Change Management, Cross-functional Team..., Six Sigma, Leadership, Negotiation, Supply Chain Management, E-procurement, Logistics
Education
Rockhurst University
Masters, Accounting
Rockhurst University
Bachelor, Dual major: Accounting and Management
University of Phoenix
MBA, Logistics, Materials, and Supply Chain Management
AutoZone January 2012 - Present
Video Gaming Technologies March 2010 - January 2011
Asurion October 2007 - July 2009
Asurion November 2006 - September 2007
Sprint Nextel January 2005 - June 2006
Sprint Nextel March 2003 - January 2005
Sprint Nextel February 1999 - March 2003
Hallmark Cards January 1993 - January 1999
State Farm Insurance 1991 - 1991
Skills
Strategic Sourcing, Procurement, Contract Management, Contract Negotiation, Strategic Planning, Strategic Leadership, Purchasing, Global Sourcing, Management, Strategy, Sourcing, Supply Management, Outsourcing, Supply Chain, Change Management, Cross-functional Team..., Six Sigma, Leadership, Negotiation, Supply Chain Management, E-procurement, Logistics
Education
Rockhurst University
Masters, Accounting
Rockhurst University
Bachelor, Dual major: Accounting and Management
University of Phoenix
MBA, Logistics, Materials, and Supply Chain Management
Archana Saxena's Asurion Experience December 2010 - October 2011
Job SQA at UL Workplace Health & Safety
Industry Insurance
Experience
UL Workplace Health & Safety April 2014 - Present
Hewlett-Packard January 2013 - May 2013
FIS - Fidelity Information Services February 2012 - April 2012
Asurion December 2010 - October 2011
Skills
QA Automation, QTP, Quality Center, Web Testing, Testing, SQL, Regression Testing, End-to-end Testing, Automation, Test Cases, Test Planning, Manual Testing, Test Automation, System Testing, Software Quality..., Test Management, Scrum, Agile Methodologies, HP Quality Center, HP QTP
Education
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2002 — 2005
MCA, Computer Science
UL Workplace Health & Safety April 2014 - Present
Hewlett-Packard January 2013 - May 2013
FIS - Fidelity Information Services February 2012 - April 2012
Asurion December 2010 - October 2011
Skills
QA Automation, QTP, Quality Center, Web Testing, Testing, SQL, Regression Testing, End-to-end Testing, Automation, Test Cases, Test Planning, Manual Testing, Test Automation, System Testing, Software Quality..., Test Management, Scrum, Agile Methodologies, HP Quality Center, HP QTP
Education
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2002 — 2005
MCA, Computer Science
Sheila Howard's Asurion Experience August 2006 - September 2008
Job Senior Accountant at Matheson TriGas
Industry Accounting
Experience
Matheson Tri-Gas November 2008 - Present
Asurion August 2006 - September 2008
Premium Financing Specialists May 2001 - April 2006
Nazdar January 1999 - May 2001
PHELPS TECHNOLOGIES March 1998 - April 1999
IMPACT HEALTH SERVICES, INC February 1987 - January 1998
Skills
Accounts Payable, Accounting, Accounts Receivable, Payroll, Journal Entries, Variance Analysis, Account Reconciliation, Fixed Assets, Auditing, Accruals, Finance, Financial Statements, Budgets, Analysis, Financial Analysis, Microsoft Excel, General Ledger, Financial Reporting
Education
Rockhurst University 1990 — 1993
Bachelor's Degree, Accounting
Texas A&M University-Commerce
Master of Science in Accounting
Penn Valley Community College
Associates in Science
Matheson Tri-Gas November 2008 - Present
Asurion August 2006 - September 2008
Premium Financing Specialists May 2001 - April 2006
Nazdar January 1999 - May 2001
PHELPS TECHNOLOGIES March 1998 - April 1999
IMPACT HEALTH SERVICES, INC February 1987 - January 1998
Skills
Accounts Payable, Accounting, Accounts Receivable, Payroll, Journal Entries, Variance Analysis, Account Reconciliation, Fixed Assets, Auditing, Accruals, Finance, Financial Statements, Budgets, Analysis, Financial Analysis, Microsoft Excel, General Ledger, Financial Reporting
Education
Rockhurst University 1990 — 1993
Bachelor's Degree, Accounting
Texas A&M University-Commerce
Master of Science in Accounting
Penn Valley Community College
Associates in Science
Doris Horsley's Asurion Experience May 2008 - May 2010
Job Retiree at Retired and loving it
Industry Telecommunications
Experience
Retired and loving it May 2010 - Present
Asurion May 2008 - May 2010
Skills
Customer Service, Program Management, Microsoft Office
Education
Prairie View A&M University 1966 — 1970
B.S., Library Science
Retired and loving it May 2010 - Present
Asurion May 2008 - May 2010
Skills
Customer Service, Program Management, Microsoft Office
Education
Prairie View A&M University 1966 — 1970
B.S., Library Science
Deepak K Maheshwari's Asurion Experience October 2013 - Present
Job Architect
Industry Information Technology and Services
Experience
Asurion October 2013 - Present
Logimethods January 2013 - October 2013
TIBCO Software January 2010 - January 2013
AXIS Specialty U.S. January 2008 - December 2009
Infosys January 2004 - December 2009
Infosys Technologies Ltd. January 2004 - December 2009
Ravi Electricals August 2002 - September 2003
Skills
SOA, TIBCO, JMS, EAI, Business Management, TIBCO EMS, TIBCO Rendezvous, Hawk, WSDL, Adapters, ESB, Middleware, SOAP, XSLT, Software Integration, Master Data Management, BAM, Web Services, Enterprise Architecture, BPMN, EMS, XML, Siebel, Solution Architecture, SoapUI, Websphere, TIBCO iProcess, Integration, Integration Architecture, SDLC
Education
Pandit Ravishankar Shukla University 1998 — 2002
BE, Engineering
Asurion October 2013 - Present
Logimethods January 2013 - October 2013
TIBCO Software January 2010 - January 2013
AXIS Specialty U.S. January 2008 - December 2009
Infosys January 2004 - December 2009
Infosys Technologies Ltd. January 2004 - December 2009
Ravi Electricals August 2002 - September 2003
Skills
SOA, TIBCO, JMS, EAI, Business Management, TIBCO EMS, TIBCO Rendezvous, Hawk, WSDL, Adapters, ESB, Middleware, SOAP, XSLT, Software Integration, Master Data Management, BAM, Web Services, Enterprise Architecture, BPMN, EMS, XML, Siebel, Solution Architecture, SoapUI, Websphere, TIBCO iProcess, Integration, Integration Architecture, SDLC
Education
Pandit Ravishankar Shukla University 1998 — 2002
BE, Engineering
Sue Yoon's Asurion Experience July 2010 - October 2012
Job Vice President, Finance at AltSchool
Industry Information Technology and Services
Experience
AltSchool May 2014 - Present
Rocket Fuel October 2012 - May 2014
Asurion July 2010 - October 2012
Asurion September 2007 - June 2010
F+W Media, Inc. August 2005 - May 2007
ABRY Partners February 2004 - May 2007
Merrill Lynch 2002 - 2004
Merrill Lynch June 2001 - August 2001
Deloitte July 2000 - August 2000
Education
Penn State University 1997 — 2002
B.S./B.A., Accounting & Int'l Business, Economics
AltSchool May 2014 - Present
Rocket Fuel October 2012 - May 2014
Asurion July 2010 - October 2012
Asurion September 2007 - June 2010
F+W Media, Inc. August 2005 - May 2007
ABRY Partners February 2004 - May 2007
Merrill Lynch 2002 - 2004
Merrill Lynch June 2001 - August 2001
Deloitte July 2000 - August 2000
Education
Penn State University 1997 — 2002
B.S./B.A., Accounting & Int'l Business, Economics
Carlos Alonso Juarez's Asurion Experience November 2013 - June 2014
Job TSC Representative at Directv
Industry Marketing and Advertising
Experience
Directv June 2014 - Present
Freelance May 2013 - Present
Asurion November 2013 - June 2014
Stream Global Services February 2013 - November 2013
MGA BUSINESS CONSULTING, S.L. December 2012 - February 2013
Force Academy July 2010 - July 2012
Centro Prema (Yoga Studio) January 2012 - April 2012
Bodega de Libros (Bookstore) January 2012 - April 2012
Pineda Covalin December 2010 - April 2011
Fulfilled needs with several sponsors for the event, such as printed advertising, radios for communi September 2009 - October 2010
Skills
Social Skills, Administrative Work, Intrapersonal Skills, Interpersonal Skill, Research, Exploring, Creative Skills, Self-taught, Fast Learner, Marketing, Organizational Learning, Management, Economics, Psychology, Advertising, Promotional, Graphic Design, Digital Photography, Market Research, Audiovisual Production, CRM, Microsoft Office, Final Cut Pro, Mac OS X, Windows, Photoshop, Adobe Premiere, After Effects, Illustra, French, Teaching English as a..., Spanish-English, Aerial Dance, Customer Retention, Fast-paced, Customer Service, Long-term Customer..., Spanish
Education
Online Marketing Institute 2014 — 2021
Online Marketing
Scottsdale Community College 2015 — 2016
Dance Technology
Phoenix College 2014 — 2015
Photography
Instituto Tecnológico y de Estudios Superiores de Monterrey 2007 — 2012
Bachelor of Business Administration (B.B.A.), Marketing and Communications
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 2007 — 2012
Minor Degree, Design and Visual Communications, General
University of North Texas 2009 — 2009
Studied Abroad, Marketing
Centro de Capacitacion ESPABI 2007 — 2008
Diploma, Teaching English as a Second or Foreign Language/ESL Language Instructor
L'Alliance Française 2006 — 2007
Certification, French as a Foreign Language
Directv June 2014 - Present
Freelance May 2013 - Present
Asurion November 2013 - June 2014
Stream Global Services February 2013 - November 2013
MGA BUSINESS CONSULTING, S.L. December 2012 - February 2013
Force Academy July 2010 - July 2012
Centro Prema (Yoga Studio) January 2012 - April 2012
Bodega de Libros (Bookstore) January 2012 - April 2012
Pineda Covalin December 2010 - April 2011
Fulfilled needs with several sponsors for the event, such as printed advertising, radios for communi September 2009 - October 2010
Skills
Social Skills, Administrative Work, Intrapersonal Skills, Interpersonal Skill, Research, Exploring, Creative Skills, Self-taught, Fast Learner, Marketing, Organizational Learning, Management, Economics, Psychology, Advertising, Promotional, Graphic Design, Digital Photography, Market Research, Audiovisual Production, CRM, Microsoft Office, Final Cut Pro, Mac OS X, Windows, Photoshop, Adobe Premiere, After Effects, Illustra, French, Teaching English as a..., Spanish-English, Aerial Dance, Customer Retention, Fast-paced, Customer Service, Long-term Customer..., Spanish
Education
Online Marketing Institute 2014 — 2021
Online Marketing
Scottsdale Community College 2015 — 2016
Dance Technology
Phoenix College 2014 — 2015
Photography
Instituto Tecnológico y de Estudios Superiores de Monterrey 2007 — 2012
Bachelor of Business Administration (B.B.A.), Marketing and Communications
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 2007 — 2012
Minor Degree, Design and Visual Communications, General
University of North Texas 2009 — 2009
Studied Abroad, Marketing
Centro de Capacitacion ESPABI 2007 — 2008
Diploma, Teaching English as a Second or Foreign Language/ESL Language Instructor
L'Alliance Française 2006 — 2007
Certification, French as a Foreign Language
Matthew Boyles's Asurion Experience May 2012 - December 2014
Job Marketing and Business Development on Contract
Industry Information Technology and Services
Experience
Contractor - YaZo Marketing and Business Development February 2015 - Present
Asurion May 2012 - December 2014
The Radio Campus March 2010 - May 2012
Pellegrini Group July 2009 - February 2010
Forever Broadcasting January 2008 - March 2009
Skills
Advertising, Marketing, Public Relations, Social Media, Market Research, Marketing Strategy, Sales, Broadcast, Adobe Photoshop CS 5.5..., Adobe Audition CS 5.5, Adobe Fireworks CS 5.5, Social Media Marketing, Social Networking, Strategic Planning, Xcode, Mobile Applications, New Business Development, Event Management
Education
Penn State University 2002 — 2005
History
Contractor - YaZo Marketing and Business Development February 2015 - Present
Asurion May 2012 - December 2014
The Radio Campus March 2010 - May 2012
Pellegrini Group July 2009 - February 2010
Forever Broadcasting January 2008 - March 2009
Skills
Advertising, Marketing, Public Relations, Social Media, Market Research, Marketing Strategy, Sales, Broadcast, Adobe Photoshop CS 5.5..., Adobe Audition CS 5.5, Adobe Fireworks CS 5.5, Social Media Marketing, Social Networking, Strategic Planning, Xcode, Mobile Applications, New Business Development, Event Management
Education
Penn State University 2002 — 2005
History
Pradeep Charan's Asurion Experience August 2015 - Present
Job Build and Release Engineer at Asurion
Industry Information Technology and Services
Experience
Asurion August 2015 - Present
Asurion December 2013 - Present
Southwest Airlines July 2009 - December 2013
Quantum Infotech January 2009 - August 2009
Skills
Weblogic Administration, WebSphere Application..., Tomcat, JBoss Application Server, Apache, Unix, Networking, Linux, Java, JMS, WLST, Unix Shell Scripting, Ant, Weblogic, Shell Scripting, Java Enterprise Edition, JDBC, SOAP, Websphere, Solaris, Maven, Hibernate, Red Hat Linux, ClearCase, JSP, SOA, Servlets, Oracle, Perl, EJB, Servers, Web Services, Requirements Analysis, Middleware, WebLogic, WebSphere
Education
BSF
BSF
Rajiv Gandhi Prodyogiki Vishwavidyalaya
Bachelor's degree, Electrical, Electronics and Communications Engineering
Asurion August 2015 - Present
Asurion December 2013 - Present
Southwest Airlines July 2009 - December 2013
Quantum Infotech January 2009 - August 2009
Skills
Weblogic Administration, WebSphere Application..., Tomcat, JBoss Application Server, Apache, Unix, Networking, Linux, Java, JMS, WLST, Unix Shell Scripting, Ant, Weblogic, Shell Scripting, Java Enterprise Edition, JDBC, SOAP, Websphere, Solaris, Maven, Hibernate, Red Hat Linux, ClearCase, JSP, SOA, Servlets, Oracle, Perl, EJB, Servers, Web Services, Requirements Analysis, Middleware, WebLogic, WebSphere
Education
BSF
BSF
Rajiv Gandhi Prodyogiki Vishwavidyalaya
Bachelor's degree, Electrical, Electronics and Communications Engineering
Charles Kahahawai's Asurion Experience April 2015 - Present
Job Software QA Tester
Industry Staffing and Recruiting
Experience
Asurion April 2015 - Present
ettain group November 2013 - April 2015
Skills
Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Financial Analysis, Data Analysis, Social Media, Public Speaking, Customer Service, Research, Event Planning, Teamwork, Facebook, Leadership, Project Management, Photoshop, Accounting, Critical Thinking, Time Management
Education
Penn State University 2009 — 2013
Bachelor of Arts (BA), Economics
Thomas Stone High School
Asurion April 2015 - Present
ettain group November 2013 - April 2015
Skills
Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Financial Analysis, Data Analysis, Social Media, Public Speaking, Customer Service, Research, Event Planning, Teamwork, Facebook, Leadership, Project Management, Photoshop, Accounting, Critical Thinking, Time Management
Education
Penn State University 2009 — 2013
Bachelor of Arts (BA), Economics
Thomas Stone High School
Preet Puri's Asurion Experience February 2013 - Present
Job Senior Server Developer at Asurion
Industry Information Technology and Services
Experience
Asurion February 2013 - Present
Infosys June 2011 - January 2013
Infosys February 2010 - July 2011
Skills
Spring, Hibernate, Servlets, Java, Core Java, XML, Web Services, JSP, Java Enterprise Edition, Tomcat, Oracle, J2EE, JavaScript, Weblogic, VSS, JBoss Application Server, XML Schema, HTML + CSS, AJAX, Flex, BlazeDS, Oracle SQL, XMLBeans, JSON, Multithreading, Concurrency, SoapUI, ClearCase, Visio, Big Data Analytics, Hadoop, Apache Storm, Apache Kafka, Apache Spark, Scala, Flume, MapReduce, Apache Pig, Hive, ElasticSearch, Apache ZooKeeper, Trident, Spring Framework
Education
Punjab Engineering College 2002 — 2006
Bachelor's degree
Asurion February 2013 - Present
Infosys June 2011 - January 2013
Infosys February 2010 - July 2011
Skills
Spring, Hibernate, Servlets, Java, Core Java, XML, Web Services, JSP, Java Enterprise Edition, Tomcat, Oracle, J2EE, JavaScript, Weblogic, VSS, JBoss Application Server, XML Schema, HTML + CSS, AJAX, Flex, BlazeDS, Oracle SQL, XMLBeans, JSON, Multithreading, Concurrency, SoapUI, ClearCase, Visio, Big Data Analytics, Hadoop, Apache Storm, Apache Kafka, Apache Spark, Scala, Flume, MapReduce, Apache Pig, Hive, ElasticSearch, Apache ZooKeeper, Trident, Spring Framework
Education
Punjab Engineering College 2002 — 2006
Bachelor's degree
Takara Sato's Asurion Experience April 2009 - January 2014
Job Head of Cost Planning at Shiroki North America
Industry Automotive
Experience
Shiroki North America February 2014 - Present
Asurion April 2009 - January 2014
Nokia China R&D March 2001 - February 2006
Nokia Japan R&D February 1999 - March 2001
Skills
Business Analysis, Sarbanes-Oxley Act, Vendor Management, Forecasting, Process Improvement, Cross-functional Team..., Change Management, SAP, Business Strategy, Start-ups, Business Planning, Hyperion, Managerial Finance, Management, Budgets, Analysis, Financial Analysis, Finance, Financial Reporting, Strategic Planning, Strategy, Business Process..., Business Development
Education
Rensselaer Polytechnic Institute - The Lally School of Management and Technology 1994 — 1996
MBA, Management & Technology
Shiroki North America February 2014 - Present
Asurion April 2009 - January 2014
Nokia China R&D March 2001 - February 2006
Nokia Japan R&D February 1999 - March 2001
Skills
Business Analysis, Sarbanes-Oxley Act, Vendor Management, Forecasting, Process Improvement, Cross-functional Team..., Change Management, SAP, Business Strategy, Start-ups, Business Planning, Hyperion, Managerial Finance, Management, Budgets, Analysis, Financial Analysis, Finance, Financial Reporting, Strategic Planning, Strategy, Business Process..., Business Development
Education
Rensselaer Polytechnic Institute - The Lally School of Management and Technology 1994 — 1996
MBA, Management & Technology
Frederick Umbach's Asurion Experience May 2011 - August 2011
Job Student at Quinnipiac University School of Business
Industry Accounting
Experience
Asurion May 2011 - August 2011
Asurion May 2010 - August 2010
Education
Quinnipiac University - School of Business 2008 — 2012
Asurion May 2011 - August 2011
Asurion May 2010 - August 2010
Education
Quinnipiac University - School of Business 2008 — 2012
Kelly Benton's Asurion Experience September 2012 - January 2013
Job Communications Operator at Decatur Memorial Hospital
Industry Telecommunications
Experience
Decatur Memorial Hospital January 2014 - Present
Asurion September 2012 - January 2013
Startek, Inc. May 2011 - October 2012
StarTek, Inc October 2011 - April 2012
Startek, Inc. September 2009 - May 2011
Startek, Inc. June 2009 - September 2009
Skills
Call Center, Customer Experience, Customer Satisfaction, Workforce Management, Call Centers, BPO, Contact Centers, Call Center Development, Service Delivery, Customer Support, Technical Support, Avaya, Inbound Marketing, Customer Retention, Help Desk Support, Customer Service, Leadership, Team Building, Training
Education
Midwest Technical Institute - Lincoln 2005 — 2006
Medical Assistant certification, Medicine
Richland Community College 1993 — 1994
EMT Basic certification, Emergency Medicine
Decatur Memorial Hospital January 2014 - Present
Asurion September 2012 - January 2013
Startek, Inc. May 2011 - October 2012
StarTek, Inc October 2011 - April 2012
Startek, Inc. September 2009 - May 2011
Startek, Inc. June 2009 - September 2009
Skills
Call Center, Customer Experience, Customer Satisfaction, Workforce Management, Call Centers, BPO, Contact Centers, Call Center Development, Service Delivery, Customer Support, Technical Support, Avaya, Inbound Marketing, Customer Retention, Help Desk Support, Customer Service, Leadership, Team Building, Training
Education
Midwest Technical Institute - Lincoln 2005 — 2006
Medical Assistant certification, Medicine
Richland Community College 1993 — 1994
EMT Basic certification, Emergency Medicine
Greg Gerberding's Asurion Experience September 2013 - April 2015
Job .
Industry Information Technology and Services
Experience
Salt River Pima-Maricopa Indian Community April 2015 - Present
Asurion September 2013 - April 2015
Desert Valley Audio Video February 2013 - August 2013
Fry’s Electronics March 2010 - July 2012
Best Buy February 2009 - August 2009
Sams Club April 2007 - February 2009
Best Buy August 2005 - April 2007
Education
Scottsdale Community College 2014 — 2016
Associates, Network management
Horizon High School
Diploma
Paradise Valley Community College
Salt River Pima-Maricopa Indian Community April 2015 - Present
Asurion September 2013 - April 2015
Desert Valley Audio Video February 2013 - August 2013
Fry’s Electronics March 2010 - July 2012
Best Buy February 2009 - August 2009
Sams Club April 2007 - February 2009
Best Buy August 2005 - April 2007
Education
Scottsdale Community College 2014 — 2016
Associates, Network management
Horizon High School
Diploma
Paradise Valley Community College
Laya Miller's Asurion Experience October 2012 - Present
Job Experienced telecommunications agent
Industry Telecommunications
Experience
Asurion October 2012 - Present
Teletech Inc. 2011 - 2011
Convergys September 2007 - December 2010
Skills
Credit Cards, technical support, Customer Service, Mentoring New Hires, Telecommunications..., Microsoft Office, Macintosh Applications, Macintosh hardware, Technical Support
Education
Argosy University 2010 — 2013
Paul Quinn College 1995 — 1999
Asurion October 2012 - Present
Teletech Inc. 2011 - 2011
Convergys September 2007 - December 2010
Skills
Credit Cards, technical support, Customer Service, Mentoring New Hires, Telecommunications..., Microsoft Office, Macintosh Applications, Macintosh hardware, Technical Support
Education
Argosy University 2010 — 2013
Paul Quinn College 1995 — 1999
Lori Stockberger's Asurion Experience August 2013 - Present
Job Replenishment Representative at Michaels Arts and Crafts
Industry Telecommunications
Experience
Asurion August 2013 - Present
Michaels Arts and Crafts June 2013 - Present
Aerotek 2013 - 2013
Skills
Management, Microsoft Office, Leadership, Recruiting, Training, Microsoft Excel, Customer Service, Human Resources, Business Development, Account Management
Education
Portland Community College
Some College Courses, Business Administration and Management, General
Asurion August 2013 - Present
Michaels Arts and Crafts June 2013 - Present
Aerotek 2013 - 2013
Skills
Management, Microsoft Office, Leadership, Recruiting, Training, Microsoft Excel, Customer Service, Human Resources, Business Development, Account Management
Education
Portland Community College
Some College Courses, Business Administration and Management, General
Shawn Cavalieri's Asurion Experience May 2015 - Present
Job Financial Planning and Analysis Intern at Asurion
Industry
Experience
Asurion May 2015 - Present
Asurion May 2014 - August 2014
Asurion May 2013 - August 2013
Education
Penn State University 2012 — 2016
Bachelor’s Degree, Finance, General
Penn State University
Asurion May 2015 - Present
Asurion May 2014 - August 2014
Asurion May 2013 - August 2013
Education
Penn State University 2012 — 2016
Bachelor’s Degree, Finance, General
Penn State University
Frederick Means's Asurion Experience November 2012 - Present
Job Tech Support Team Lead
Industry Internet
Experience
ASURION November 2012 - Present
N.E.W. Customer Service Companies, Inc May 2004 - September 2012
Adobe September 1999 - December 2000
Education
Oregon Institute of Technology 1995 — 1999
Associate's degree, Accounting and Business/Management
ASURION November 2012 - Present
N.E.W. Customer Service Companies, Inc May 2004 - September 2012
Adobe September 1999 - December 2000
Education
Oregon Institute of Technology 1995 — 1999
Associate's degree, Accounting and Business/Management
Jessica Fimbres's Asurion Experience December 2013 - Present
Job PSS Verizon Tech Coach at Asurion
Industry Wireless
Experience
Asurion December 2013 - Present
APAC Customer Services October 2013 - December 2013
APAC Customer Services November 2012 - October 2013
Skills
Call Centers, Workforce Management, Technical Support, Process Improvement, Contact Centers, Customer Experience, Troubleshooting, Service Delivery, Customer Satisfaction, Active Directory, Customer Service, Team Leadership, Management, Windows Server, Telecommunications, Performance Management, Team Management, Windows 7, Computer Hardware, Operations Management
Education
Pima Community College 2007 — 2010
Associate of Arts (AA)
Sunnyside High School 2003 — 2007
High School Diploma
Asurion December 2013 - Present
APAC Customer Services October 2013 - December 2013
APAC Customer Services November 2012 - October 2013
Skills
Call Centers, Workforce Management, Technical Support, Process Improvement, Contact Centers, Customer Experience, Troubleshooting, Service Delivery, Customer Satisfaction, Active Directory, Customer Service, Team Leadership, Management, Windows Server, Telecommunications, Performance Management, Team Management, Windows 7, Computer Hardware, Operations Management
Education
Pima Community College 2007 — 2010
Associate of Arts (AA)
Sunnyside High School 2003 — 2007
High School Diploma
Natalie Baird's Asurion Experience June 2007 - February 2008
Job HR Specialist at GENCO
Industry Human Resources
Experience
GENCO May 2015 - Present
ProLogistix October 2013 - May 2015
Stride Rite July 2009 - October 2013
Asurion June 2007 - February 2008
PRECISION STAFFING, INC. January 2005 - December 2006
Skills
Recruiting, Staffing Services, Human Resources, Customer Service, New Hire Orientations
Education
Ottawa University
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General
GENCO May 2015 - Present
ProLogistix October 2013 - May 2015
Stride Rite July 2009 - October 2013
Asurion June 2007 - February 2008
PRECISION STAFFING, INC. January 2005 - December 2006
Skills
Recruiting, Staffing Services, Human Resources, Customer Service, New Hire Orientations
Education
Ottawa University
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General
Greg Bayles's Asurion Experience March 2012 - Present
Job Student at Pennsylvania State UniversityPenn State Altoona
Industry
Experience
Asurion March 2012 - Present
Education
Pennsylvania State University-Penn State Altoona 2015 — 2018
Asurion March 2012 - Present
Education
Pennsylvania State University-Penn State Altoona 2015 — 2018
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY