Asurion Company
Industry: Company
DescriptionAsurion, LLC is a privately held company based in Nashville, Tennessee that provides insurance for smartphones, tablets, consumer electronics, appliances, satellite receivers and jewelry. In 2014, the company operated in 14 countries and had 49 offices with 17,000 employees serving 280 million consumers. Headquarters: Nashville, Tennessee, United States Number of employees: 17,000 Founded: 1994, Silicon Valley, California, United States Area served: World Subsidiaries: Soluto, ServiceBench, Inc., Parent organization: NEW Asurion Corporation
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Asurion Employees
J. Thornton Redmond, Inc. January 2013 - Present
Asurion 2009 - 2013
ThyssenKrupp March 2008 - May 2009
Mohawk Industries 2006 - 2008
UPS Supply Chain Solutions 2006 - 2006
MGS Consulting 2001 - 2006
Skills
Recruiting, Training, Employee Relations, Leadership, Microsoft Office, Performance Management, Talent Management, Human Resources, Microsoft Excel, Employee Engagement, Customer Service, Team Building, Strategic Planning, Research, English, Leadership Development, Personnel Management, Employee Benefits, HR Policies, Workforce Planning, Organizational...
Education
The University of Georgia 2013 — 2015
Master of Public Administration (MPA), Public Policy Analysis
Kennesaw State University 2002 — 2004
Bachelor's Degree, Human Resources Management and Services
Asurion August 2012 - Present
Asurion July 2000 - July 2012
Skills
Process Improvement, Program Management, Risk Management, Management, Customer Service, Leadership, Call Center, Recruiting, Vendor Management, Cross-functional Team..., Call Centers, Customer Experience, Insurance, Analysis, Account Management, Operations Management
Education
The University of Kansas 1996 — 1998
Communications
Shawnee Mission North High School 1993 — 1996
Diploma
Johnson County Community College
Licenses
Village learning center February 2015 - Present
Asurion August 2014 - February 2015
Toys R Us September 2013 - September 2014
Home May 2011 - September 2013
Village learning center August 2008 - May 2011
Kids playhouse academy February 2008 - June 2008
ACS September 2007 - January 2008
Claire's Accessories November 2006 - September 2007
Party City September 2006 - November 2006
Skills
Customer Service, Childcare, Sales, Call Centers, Time Management, Microsoft Word, Telephone Skills, Cashiering, Teamwork, People Skills, Retail
Education
Kaplan University 2012 — 2014
Associate's degree, Human Services, General
Asurion September 2013 - Present
Skills
Performance Management, Customer Satisfaction, Training, Call Centers, Coaching
Education
Kaplan University 2007 — 2012
Bachelor of Arts (B.A.), Psychology, 3.85
HCA IT&S December 2013 - Present
HCA IT&S August 2013 - December 2013
Asurion February 2013 - August 2013
Asurion April 2012 - February 2013
BlueCross BlueShield of Tennessee April 2010 - April 2012
BlueCross BlueShield of Tennessee October 2008 - April 2010
BlueCross BlueShield of Tennessee 2007 - October 2008
BlueCross BlueShield of Tennessee July 2005 - 2007
Liberty Mutual Insurance 1997 - 2005
Marshall & Ilsley Corporation 1993 - 1997
Skills
PMP, Business Analysis, Project Management, SDLC, Healthcare Information..., Leadership, Process Improvement, Management, Change Management, PMO, Project Planning, Risk Management, Integration, Scrum, SharePoint, Vendor Management, Business Intelligence, Software Project..., Visio
Education
Keller Graduate School of Management of DeVry University 1994 — 2003
MBA, Business Administration
Keller Graduate School of Management of DeVry University
MPM, Project Management
University of Wisconsin-Eau Claire 1989 — 1993
BBA, Management Information Systems
Villanova University 2007 — 2007
Certificate, Master Certificate in Business Analysis
Medford Senior High School 1986 — 1989
Asurion February 2015 - Present
Asurion July 2013 - February 2015
Texas Tech University January 2012 - June 2013
Teleparadigm Networks Ltd December 2010 - May 2011
Skills
C++, C, C# 4.0, Microsoft SQL Server, ASP.NET, Java, PHP, Omnet++, MySQL, CSS, Photoshop, Microsoft Office, winRDBI, Wordpress, Pega PRPC, J2EE Web Services, JSP, Oracle Reports, Reporting & Analysis, XML, SQL, jQuery, SOAP, JavaScript, Perl, C#, WordPress, Web Services, Databases, Web Applications, Eclipse, Visual Studio, Unix Shell Scripting, AJAX, HTML, Python, PL/SQL
Education
Texas Tech University 2011 — 2013
Master of Science (M.S.), Computer Science
Jawaharlal Nehru Technological University 2007 — 2011
Bachelor of Technology (B.Tech.), Computer Science
Asurion December 2002 - Present
United States Air Force October 1993 - August 2001
Education
Kent State University 1988 — 1993
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
ContiTech March 2015 - Present
Lean Horizons January 2013 - March 2015
Asurion December 2011 - December 2012
Carlisle Transportation Products May 2010 - January 2012
Carlisle Construction Materials (Division of the Carlisle Companies) May 2009 - May 2010
TBM Consulting Group January 2008 - January 2009
Bridgestone February 2007 - January 2008
Bridgestone March 2006 - February 2007
Saturn 1985 - 2006
Skills
Lean Manufacturing, Supply Chain Management, Six Sigma, Continuous Improvement, Supplier Quality, Value Stream Mapping, Operational Excellence, Automotive, Cross-functional Team..., TPM, 5S, Manufacturing, Kanban, Kaizen, Process Improvement, Leadership, Manufacturing..., FMEA, JIT, Team Leadership, Root Cause Analysis, Operations Management, Toyota Production System, Project Management, Change Management, ISO, Strategy, Quality Management, Product Development, Supply Chain, Manufacturing Operations, SPC, TQM, Process Engineering, Management, Training, Industrial Engineering, Materials Management, Quality System, Manufacturing..., Quality Assurance, Business Process..., Business Process, Materials, Supply Management, DMAIC, SMED, Strategic Sourcing, MRP, Black Belt
Education
Midwestern State University 1985 — 1988
Bachelor of Business Administration (B.B.A.)
Bridgestone
Black Belt Certification
Kaplan University
SIx Sigma Green Belt
Asurion August 2014 - Present
Randstad March 2014 - August 2014
US Navy April 2005 - February 2011
Skills
Time Management, PowerPoint, Microsoft Office, Microsoft Excel, Teamwork, Microsoft Word, Photoshop
Education
ITT Technical Institute-Phoenix 2011 — 2014
Associate's Degree, Network and System Administration/Administrator
Asurion August 2011 - Present
QSSI August 2010 - July 2011
Education
Osmania University 1999 — 2002
PGD-MISCA, Management Information Systems and Services, 1st
Kakatiya University 1995 — 1998
Bachelor of Commerce (B.Com.), bachelor of commerce, 2nd
Upstairs Consulting February 2014 - Present
Convene February 2014 - Present
Des-Case August 2007 - February 2014
Asurion January 2001 - August 2006
Verizon Wireless August 1995 - December 2000
General Motors July 1990 - August 1993
Skills
Product Marketing, Marketing Management, Product Management, Marketing Communications, Business Development, Strategic Planning, Marketing, Brand Development, Product Development, Marketing Strategy, New Business Development, Account Management, Sales Management, Business Strategy, Email Marketing, Competitive Analysis, Market Research, Brand Management, Leadership, Management, Team Building
Education
University of Michigan - Stephen M. Ross School of Business 1993 — 1995
MBA, Marketing/Marketing Management, General
Kettering University 1986 — 1991
Bachelor of Science (B.S.), Electrical Engineering
All Covered January 2015 - Present
Asurion July 2014 - November 2014
Chicago Public Schools December 2000 - May 2010
Chicago Public Schools December 2000 - 2010
TECHNOLOGY CONSORTIUM GROUP February 2007 - March 2008
PHARMACIA August 2001 - January 2004
Skills
Customer Service, Active Directory, Microsoft Office, Technical Support, Troubleshooting, Help Desk Support, Computer Hardware, Public Speaking, Laptops, Software Installation, Training, Hardware, Networking, Computer Maintenance, Computer Systems..., Remote Desktop, Routers, Switches, Management
Education
Keller Graduate School of Management of DeVry University 2007 — 2009
Masters, Computer Information System
Robert Morris College 1998 — 2000
BA, Business Adminstration
Asurion July 2009 - Present
Asurion October 2006 - July 2009
EVCO Wholesale Food Corp. April 2003 - October 2006
Skills
Account Management, Sales, Solution Selling, Manage Client..., Client Education, Client Liaison, Customer Service, Marketing Strategy, Training, Data Analysis, Building Relationships, Sales Operations, Customer Retention, Sales Management, Cold Calling, Salesforce.com
Education
Kansas State University 1996 — 2001
Bachelor's, Business Manangement, Environmental Sciences
Asurion October 2013 - Present
Publix Super Markets September 2011 - October 2013
Skills
Programming, CSS, XHTML, Research, Algebra, Cashiering, Computers, Mathematics, Visual Basic 5.0/6.0, Geometry, Top-notch Customer..., Troubleshooting, iPhone Support, Android Support, Computer Repair
Education
ITT Technical Institute-Nashville 2011 — 2013
Associate of Arts and Sciences (AAS), Computer Programming/Programmer, General
Asurion April 2015 - Present
TEKsystems August 2013 - April 2015
Planned Parenthood of the Rocky Mountains January 2013 - August 2013
Kent State University Financial Aid Office March 2011 - January 2012
Robinson Memorial Hospital 2011 - 2012
Family & Community Services, Inc. August 2010 - March 2011
AmeriCorps April 2010 - August 2010
Skills
Community Outreach, Recruiting, Management, Teaching, Interviews, Program Management, Health Education, Leadership, Networking, Training, Team Building, Event Management, Contract Recruitment, Microsoft Office, IT Recruitment, Program Development, Customer Service, Program Evaluation, Teacher Mentoring, Information Technology, Sourcing, Talent Acquisition
Education
Kent State University 2007 — 2012
Bachelor of Education (B.Ed.), Community Health Education
Chaney High School 2003 — 2007
Asurion February 2010 - Present
Comcast Cable April 2009 - December 2009
ITW Industrial Finishing May 2003 - May 2008
US Navy August 1991 - August 1997
Skills
Process Improvement, Business Analysis, Business Process..., Change Management, Quality Assurance, Operations Management, Team Leadership, IT Management, Resource Management, Customer Satisfaction, Team Building, Customer Service, Technical Support, Training, Leadership, Supply Chain Management
Education
Jackson State Community College
Associate of Science (A.S.), Computer Technology/Computer Systems Technology
Helium Foot Software January 2014 - Present
WeDeliver November 2012 - Present
deck5 Software, Inc. March 2013 - January 2014
Consultant March 2009 - November 2012
Asurion August 2008 - March 2009
NEW Wireless June 2007 - August 2008
Cellect Solutions March 2006 - June 2007
Asurion 2005 - 2006
Lock\Line 2000 - 2006
Lockton Companies 1995 - 2000
Skills
Business Development, Product Management, Strategic Planning, CRM, Leadership, Objective-C, Cucumber, iOS development, Ruby, Ruby on Rails, Test Driven Development, Training, iOS, Mobile Applications, Mobile Devices, Web Development, Program Management, User Experience, HTML 5, Strategy, Product Development, Git, Software Development, HTML5, iOS Development
Education
Mobile Makers Academy 2012 — 2012
OBJECTIVE C / COCOA TOUCH / IOS SDK
The Starter League 2012 — 2012
Web Application Development (Ruby on Rails), HTML5 & CSS3, UX
Pittsburg State University 1991 — 1994
Bachelors, Mathematics
Kansas State University 1990 — 1991
None, Various
Blue Valley High School 1986 — 1990
College Prep
Regions Financial Corporation April 2015 - Present
Vanderbilt Owen Graduate School of Management January 2015 - Present
Lipman Brothers, Inc. October 2012 - September 2014
NFIB April 2006 - May 2012
Asurion July 2004 - April 2006
Alpha-Omega Computer Solutions January 2002 - April 2005
US Navy May 1990 - January 1996
Skills
Wintel Systems Engineer..., VMware Administration –..., Active Directory /..., Blackberry BES..., SharePoint..., Microsoft SQL Server, Blackberry Enterprise..., Track-It, Ghost Imaging, Dell Workstations, Active Directory, Group Policy, WSUS, Domain Controller, DNS Server, DFS, Robocopy, vSphere, vCenter Server, ThinApp, VMware View, Microsoft Exchange, Windows Server, Network Security, Security, DHCP, Software Installation, Servers, VPN, Disaster Recovery, Enterprise Software, Firewalls, Windows, IIS, SharePoint, Cisco Technologies, Integration, Technical Support, Cluster, Software Documentation, Hardware, Help Desk Support, Troubleshooting, Virtualization, VMware, DNS, System Deployment, Data Center, Networking, Information Technology
Education
ITT Technical Institute-Nashville 2004 — 2006
AS, Computer Network Solultions, 3.95
Asurion March 2015 - Present
Asurion November 2012 - March 2015
Wells Fargo June 2012 - November 2012
Alion Science and Technology July 2011 - August 2011
C.I.A. Services 2006 - 2011
Alion Science and Technology June 2010 - August 2010
Currituck Club June 2009 - August 2009
Skills
Microsoft Office, Microsoft Excel, Access, PowerPoint, SQL, Microsoft Word, HTML, Windows, Data Analysis, Research, Team Leadership, Linux, JavaScript, Visio, Oracle SQL
Education
James Madison University - College of Business
Bachelor of Business Administration (BBA), Finance
Asurion August 2011 - Present
USMP-The Marketing Arm March 2010 - August 2011
Scripps Networks August 2009 - March 2010
Starcom MediaVest Group September 2008 - May 2009
FM International Productions May 2007 - August 2007
Skills
Marketing Strategy, Marketing, Leadership, Sales, Advertising, Business Development, Customer Satisfaction, CRM, Selling, Customer Retention, Customer Service, Public Relations, Strategic Planning, Salesforce.com, Sales Management, New Business Development, Sales Operations, Retail, Management, Time Management, Event Management, Negotiation
Education
Jacksonville University 2004 — 2008
Bachelor of Arts
Paramus Catholic High School 2000 — 2004
Overland Solutions January 2008 - Present
El Centro Inc. 2004 - 2014
Asurion June 2006 - January 2008
Quest Diagnostics 2004 - 2006
MTW Consulting 1997 - 2004
RS Software 1993 - 1997
Skills
Business Analysis, Process Improvement, Vendor Management, Enterprise Architecture, SDLC, Project Management, Change Management, ITIL, Agile Methodologies, Program Management, Risk Management, IT Management, IT Service Management, Software Development, Management, PMP, IT Strategy
Education
Webster University 1999 — 2002
MBA
Jadavpur University
MS, Computer Application
Jadavpur University
BS, Mathematics
Farm Bureau Financial Services August 2009 - Present
Bullet Recovery LLC April 2007 - July 2009
Asurion June 2006 - December 2006
Skills
Bilingual, Strong work ethic, Goal oriented
Education
Wichita State University 2007 — 2009
Business Admistration, Financial and minor in Management
Kansas State University 2005 — 2007
Asurion October 2013 - Present
Applebee's February 2013 - Present
Stream Global Services February 2012 - February 2013
Volt / 2Wire August 2008 - April 2009
PetSmart February 2006 - August 2008
Zales The Diamond Store October 2004 - February 2006
Vulcan Material Company October 2002 - February 2004
Skills
Windows, Data Entry, Spreadsheets, Microsoft Excel, Coaching, Access, Time Management, Networking, Security, Outlook, Technical Support, Customer Service, Sales, Management, Testing, Computer Hardware, Leadership, Process Scheduler
Education
Kaplan University 2010 — 2013
Bachelor of Science, Information Technology Security and Forensics
Kaplan University 2009 — 2012
Bachelor, Information Technology and Security Forensics
OtterBox October 2014 - Present
Asurion August 2013 - October 2014
Asurion December 2010 - August 2013
Asurion November 2007 - December 2010
Asurion August 2006 - November 2007
Asurion May 2004 - August 2006
Sykes Enterprises May 2003 - May 2004
Sykes Enterprises September 1999 - May 2003
US Army 1996 - 2002
Skills
Process Improvement, SQL, Management, Access, Project Management, Databases, Microsoft SQL Server, Customer Satisfaction, Customer Experience, Analysis, HTML, Customer Service, Microsoft Excel, Analytics, SharePoint, JavaScript, MySQL, Call Center, Team Leadership, Data Analysis, CSS, Software Documentation, Microsoft Office, Performance Management, Business Analysis, Avaya, Workforce Management, Operations Management, Web Development, Outlook, Business Intelligence, Database Administration, Problem Solving, PHP, Programming, VBScript, CMS, Technical Leadership, Contact Centers, Net Promoter Score, Voice Analytics, Voice of the Customer..., Speech Analytics, ETL, Visual Basic, VBA, Visual Studio, Web Site Production, SSRS, Cisco Unified CCX
Education
Kansas State University 2005 — 2012
Bachelor of Science; degree, Technology Management, 3.94
Asurion April 2011 - Present
Europa Stone Distributors, Inc. October 2002 - April 2011
AT&T August 2001 - October 2002
UUNET June 2000 - August 2001
PricewaterhouseCoopers October 1998 - June 2000
Lucent Technologies May 1997 - October 1998
Arab Banking Corporation October 1993 - April 1995
Skills
Process Improvement, Leadership, Team Building, Outsourcing, Management, Budgets, Project Management, Sales Operations, Training, CRM, Start-ups, Strategy, Negotiation, Analytics, Finance, Sales
Education
Virginia Polytechnic Institute and State University - Pamplin College of Business 1995 — 1997
MBA, International Business
James Madison University
BA, English (Minor in Journalism)
Asurion January 2013 - Present
HOMEGROWN OHIO, LLC September 2012 - September 2013
Verizon Wireless January 2000 - October 2012
North American Benefits Network January 1998 - November 2000
Skills
Leadership Development, Team Building, Strategic Planning, Multi-channel Retail, Sales Management, Sales Operations, Direct Sales, Problem Solving, Customer-focused Service, Commitment to Success, Commitment to Customer..., Customer Satisfaction, Sales, Competitive Analysis, Customer Service, Leadership, Management, Marketing, Sales Process
Education
Kent State University 1990 — 1995
Bachelor of Arts (BA)
Technibilt July 2015 - Present
Asurion March 2010 - June 2015
Walmart April 2006 - March 2010
Mr. W Fireworks August 2002 - December 2004
Sears, Roebuck and Co. January 2000 - August 2002
Skills
Merchandising, Retail, Inventory Management, Category Management, Customer Service, Customer Relations, Excel, Word, Outlook, Forecasting, Budgeting, Microsoft Office, Sales Management, Account Management, Retail Management, Analysis, Competitive Analysis, Logistics, Replenishment, Data Analysis, Business Management, Team Building, PowerPoint, Problem Solving, Customer Satisfaction, Strategic Planning, Planning, POS, Process Improvement, Negotiation, Advertising, Coaching, Sales Operations, Teamwork, Sales, Leadership, P&L, Operations Management, Management, Microsoft Excel
Education
John Brown University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Northwest Community College 2010 — 2012
Associate of Science (AS), Business Administration and Management, General
BloomNet 2014 - Present
Asurion 2011 - 2014
Spence Diamonds 2008 - 2010
Best Buy Canada 2005 - 2008
Future Shop 2003 - 2005
Best Buy Canada 2001 - 2003
Future Shop 1999 - 2001
Future Shop 1998 - 1999
Circuit City 1993 - 1998
Skills
P&L Management, Change Management, Business Strategy, Process Improvement, Customer Satisfaction, Outsourcing, Retail, Income Statement, Merchandising, Operations Management, Team Building, Profit, Inventory Management, Strategic Planning, Customer Experience, Loss Prevention, Forecasting, Inventory Control, People Development, Sales Management, Customer Service, Strategy, Sales, Management, Sales Operations, Store Management, Leadership, Budgets, Performance Management, Training, Cross-functional Team..., Marketing, Human Resources, Visual Merchandising, Call Centers, Customer Retention, Team Leadership, Pricing, Hiring, Supply Chain, Recruiting, Coaching, Employee Training, P&L, Account Management, Competitive Analysis, Vendor Management, Business Planning, Executive Management, Business Development
Education
Center for Creative Leadership
Leadership at the Peak
James Madison University
BBA, Finance
Asurion February 2012 - Present
Avaya January 2012 - February 2012
Nokia December 2010 - December 2011
Wipro Technologies May 2010 - October 2010
Wipro Technologies June 2007 - April 2010
Skills
C++, Java, Eclipse, Subversion, C, SDLC, Agile Methodologies, Android, TCP/IP, JIRA, JavaScript, Software Development, Mobile Applications, Atlassian JIRA, Crucible, Clover, PowerMock, Maven, Databases, Mobile Devices, CSS, Android Development, Continuous Integration
Education
Jawaharlal Nehru Technological University 2003 — 2007
B-tech, Computer science
Kerala Model High School
Asurion September 2014 - Present
AIM Specialty Health March 2013 - Present
Allstate October 2012 - March 2013
Con-way, Inc April 2012 - September 2012
HoraceMann January 2007 - March 2012
Circuit City September 2006 - December 2006
Merck Pharmaceuticals March 2006 - September 2006
Allstate January 2006 - March 2006
Skills
Enterprise Architecture, Business Process..., TIBCO, EAI, TIBCO iProcess, SOA, ESB, Middleware, JMS, Web Services, XML, Integration, SOAP, SDLC, Agile Methodologies, Requirements Analysis, Java Enterprise Edition, Business Process Design, Websphere, Oracle, Enterprise Software, Solution Architecture, WSDL, PL/SQL, Weblogic, TIBCO Rendezvous, DB2
Education
Kakatiya University
Engineering, Electronics & ComputerScience
St Gabriels High School
University of South Alabama
MASTERS, ENGINEERING
Asurion May 2005 - Present
Education
Kaplan Career Institute-Nashville 2013 — 2014
MEDICAL BILLING AND CODING
Kaplan Career Institute-Nashville 2013 — 2014
MEDICAL BILLING AND CODING
Lockton Companies April 2013 - Present
Asurion November 2002 - July 2012
Aquila July 2001 - May 2002
Influence 2000 - 2001
Mosaic 1996 - 2000
Skills
Cross-functional Team..., Vendor Management, Call Center, CRM, Account Management, Business Development, B2B, Forecasting, Strategic Planning, Marketing, Customer Satisfaction, New Business Development, Wireless, Big box retail, Sales team management, Long-term Customer..., Sales Management, Call Centers
Education
Kansas State University 1988 — 1993
BS, Marketing
Asurion February 2006 - Present
Skills
Windows, Windows 7, Computer Repair, XP, Laptops, Active Directory, Servers, Operating Systems, Windows Server, Linux, Software Installation, Customer Service, Printers, VMware, Microsoft Office, Storage, Virtualization, TCP/IP, Networking, Call Centers
Education
Kaplan University-Davenport Campus 2008 — 2015
Bachelor of Health Sciences, Health Services Administration, 3.92
Asurion July 2011 - Present
Education
Kaplan University-Davenport Campus 2010 — 2014
Bachelor of Applied Science (B.A.Sc.), Public Health
iconectiv February 2014 - Present
Asurion July 2012 - September 2013
Telcordia Technologies October 2004 - June 2012
Lucent Brazil December 1996 - August 2001
Lucent November 1993 - November 1996
Skills
Pre-sales, Product Management, Telecommunications, Mobile Devices, CRM, Leadership, Business Development, Strategic Planning, Start-ups, Strategy, Vendor Management, Wireless, International Business, Project Management, Business Strategy, Management, Integration, SaaS, SS7, Program Management, Mobile Applications, Mobile Technology, Strategic Partnerships, Go-to-market Strategy, Cross-functional Team..., Solution Selling, Cloud Computing, Product Marketing, Marketing Management, Competitive Analysis, Enterprise Software
Education
University of Pennsylvania - The Wharton School
MBA
Kean University
BA
Seton Hall University
MS
Asurion May 2007 - Present
iStockphoto March 2004 - Present
Richard Scherzinger Photography January 2004 - Present
The Basenji Magazine 2009 - 2013
International Auto Parts, Inc. March 2006 - April 2007
Rockingham Memorial Hospital May 2003 - April 2005
US Navy 1992 - 1995
Skills
Photography, Photoshop, Web Design, Digital Photography, Graphic Design, Editing, Adobe Creative Suite, Logo Design, Lightroom, Social Media, Social Networking, User Interface Design, Microsoft Office, Web Development, Portrait Photography, Blogging, CSS, Dreamweaver, HTML, PowerPoint, Technical Writing, Advertising, InDesign, After Effects, Final Cut Pro 7, Illustrator, Microsoft Excel, Video Production, Video Editing, Proficient in Windows..., Final Cut Pro, Video, Layout, Magazines
Education
James Madison University
Macy's 2012 - Present
Alorica 2010 - 2012
National Tire Battery Ntb 2009 - 2010
Jiffy Lube International 2008 - 2009
Asurion 2004 - 2008
US Army 1986 - 1994
Skills
Mentoring, Coaching, Teaching, Problem Solving, Logistics, Process Improvement, Leadership, Operations Management, Program Management, Employee Relations, Customer Service, Customer Satisfaction, Management, Start-ups, Sales, P&L Management, Manufacturing, Cross-functional Team..., Team Building, Inventory Management, Warehousing, Forecasting, Vendor Management, Team Leadership, Supply Chain Management, Purchasing, Inventory Control, Retail, Hiring, Performance Management, CRM, Budgets, Project Management, Strategy, Training, Supply Chain, Strategic Planning, Continuous Improvement, Account Management, P&L, Business Process..., Lean Manufacturing, Change Management
Education
University of Phoenix 2008 — 2010
Master of Business Administration (MBA), Global Management
Wichita State University 1991 — 1993
Bachelor of Arts (BA), Management
Kansas State University 1988 — 1991
Architecture
Asurion 2015 - Present
The Goodyear Tire & Rubber Company 2012 - 2015
The Goodyear Tire & Rubber Company 2010 - 2012
The Goodyear Tire & Rubber Company 2009 - 2010
The Goodyear Tire & Rubber Company 2008 - 2009
The Goodyear Tire & Rubber Company 2007 - 2007
Ernst & Young 2002 - 2007
Orius Corporation 2001 - 2002
CoreComm 2000 - 2001
Premier Farnell 1999 - 2000
Skills
Leadership, Management, Organizational..., Process Improvement, Strategic Thinking, Problem Solving, Internal Audit, SharePoint, Change Management, Sarbanes-Oxley Act, SAP, Web Applications, IT Operations, Team Leadership, Cross-functional Team..., Team Building, IT Governance, Information Technology, Budgeting, Forecasting..., Project Management, Business Analysis, Consulting, Governance, System Development..., Business Process..., Strategy, Organizational Structure, Auditing, Internal Controls, Organizational Change..., Cost Reduction..., Risk Assessment, ITIL v3 Foundations..., Analysis, Lotus Notes, Cognos, SDLC, Recruiting, ERP, JD Edwards OneWorld Xe, Microsoft Excel, Microsoft SQL Server, Visio, Microsoft Access, ITIL, Budgets, Portfolio Management
Education
John Carroll University
Bachelor of Science in Business Administration, Finance, General
Indian Creek High School - Wintersville, OH
Asurion April 2008 - Present
Sierra Atlantic oracle dbasierra atlantic2004 - 2008
Skills
Oracle, PL/SQL, Oracle E-Business Suite, Oracle Applications, Oracle RAC, Performance Tuning, Unix Shell Scripting, Solution Architecture, Data Warehousing, Data Migration, Unix, Requirements Analysis, Business Intelligence
Education
Jawaharlal Nehru Technological University 1996 — 2000
Bachelor of Technology, Electrical and Electronics Engineering
AdamsGabbert April 2014 - Present
DDM Venture, LLC September 2008 - Present
TriCom Technical Services June 2013 - February 2014
AdamsGabbert December 2012 - June 2013
AdamsGabbert March 2012 - November 2012
MegaForce USA, Overland Park, KS January 2011 - January 2012
Asurion March 2011 - September 2011
Rapid Solutions Group April 2007 - August 2008
Rapid Solutions Group 2006 - April 2007
Rapid Solutions Group April 2005 - April 2006
Skills
Corporate Finance, Integration, Process Improvement, Project Management, Agile Methodologies, IT Management, IT Service Management, IT Operations, IT Outsourcing, Corporate Governance, Sarbanes-Oxley, Matrix Management, Software Development..., Vendor Management, Department Budgeting, Program Management, Business Case Modelling, Contract Negotiation, Budget Setting, Disaster Recovery, Business Analysis, Outsourcing, Training, Management, Data Center, Leadership, Quality Assurance, Security, Software Development
Education
Kansas City Kansas Community College 1981 — 1983
Music, 3.0
Learning Tree International March 2012 - Present
Asurion November 2010 - February 2012
TATA Communications Ltd. (fka VSNL) June 2008 - November 2010
Sprint February 1997 - March 2007
Verizon June 1988 - January 1997
Skills
Product Management, Product Marketing, Cross-functional Team..., Strategic Planning, Telecommunications, Leadership, Management, Strategy, Project Management, Training, Team Building, Vendor Management, Security, Competitive Analysis
Education
The Johns Hopkins University - Carey Business School
MBA, Management
James Madison University
BS, Computer Science (Math Minor)
Regent University
Doctoral Candidate, Strategic Leadership, Strategic Leadership
Asurion October 2014 - Present
Bank of America May 2014 - October 2014
AIG July 2013 - April 2014
Express Scripts September 2012 - June 2013
CareFirst BlueCross BlueShield October 2011 - August 2012
Skills
Pega PRPC, Java, Oracle, SOAP, SQL*Plus, Requirements Analysis, SDLC, Pegasystems PRPC, SQL, SOA, Microsoft SQL Server, Agile Methodologies, DB2, XML, Struts, Web Services, Enterprise Architecture
Education
Jawaharlal Nehru Technological University 2005 — 2008
Bachelor’s Degree, Computer Science
Asurion January 2013 - Present
Asurion October 2009 - January 2013
Asurion October 2005 - May 2009
Skills
Windows, Microsoft Office, Microsoft SQL Server, Troubleshooting, SQL, SharePoint, SSRS, PowerPivot, PowerView, Software Documentation, HTML, Computer Hardware, Customer Service, Programming, Microsoft Word, Access, Hardware, PowerPoint, Project Management, Process Improvement, Vendor Management, Cross-functional Team..., Business Analysis, Leadership
Education
ITT Technical Institute-Nashville 1999 — 2001
Associate of Science (A.S.), Electrical and Electronics Engineering
Currently seeking new opportunities March 2015 - Present
Asurion April 2012 - March 2015
School Specialty Planning & Student Development March 2010 - November 2011
T-Mobile May 2008 - February 2010
Skills
Account Management, Call Centers, Cold Calling, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Sales, Sales Presentations, Team Leadership, Troubleshooting, Process Improvement, Salesforce.com, Telecommunications, Leadership, Team Building, Training, Microsoft Office
Education
Kaplan University 2009 — 2011
ASSOCIATES IN BUSINESS ADMINISTRATION, BUSINESS
QuestGroup LLC February 2015 - August 2015
Synergis May 2013 - December 2014
Asurion July 2012 - May 2013
University of Phoenix May 2010 - September 2012
SCIenergy, Inc. (formerly Servidyne Inc.) July 2011 - May 2012
Atlanta BDPA January 2010 - December 2011
Turner Broadcasting System, Inc. January 2009 - July 2011
Turner Broadcasting June 2001 - December 2008
Sapphire Technologies December 2000 - June 2001
Mirant 1999 - 2000
Skills
SDLC, Business Analysis, Visio, Requirements Analysis, Requirements Gathering, Software Development, Project Management, CRM, Team Leadership, Software Documentation, Management, Agile Methodologies, Leadership, Mobile Applications, Strategic Planning, Program Management, Cloud Computing, Training, WordPress, Business Requirements, SaaS, Oracle, Database Design, Wire Framing, Social Media, New Business Development, Microsoft SQL Server, Coaching, E-Learning, Troubleshooting, SharePoint, TIBCO, User Experience, Telecommunications, E-commerce, Web Applications, Product Management, Team Building, ITIL, ERP, UML, Mobile Devices, Java, Competitive Analysis, Online Training, Mobile App Design, JIRA, Team Foundation Server, Version One, XML/JSON
Education
Keller Graduate School of Management of DeVry University 2005 — 2007
MBA, Information Systems Management
Morris Brown College 1986 — 1992
B.S., Computer Science
Correct Care Solutions August 2014 - Present
Army National Guard March 2008 - March 2015
Asurion September 2013 - June 2014
Skills
Microsoft Office, Customer Service, Training, Leadership, Windows, Troubleshooting, Management, Process Improvement, Microsoft Excel, Security, Analysis, Public Speaking, Social Media, Microsoft Word, Military, Military Operations, DoD, Army, Operational Planning, Command, Flight Safety, Supervisory Skills, Active DoD Secret..., Android, Technical Support, Information Technology, Team Building, PowerPoint, Help Desk Support, Networking, Research, Software Documentation, Leadership Development, Social Networking, Testing, Time Management, Kronos Timekeeping, Kronos WFC, iSynergy, Active Directory, Active Top Secret, Public Trust, HTML5
Education
ITT Technical Institute-Nashville 2013 — 2015
Associate's Degree, Network and System Administration/Administrator, 4.0
Tennessee State University 2006 — 2009
Business Administration and Management, General
Asurion August 2014 - Present
Specialized Loan Servicing November 2012 - August 2014
TriWest Healthcare Alliance March 2011 - November 2012
Verizon Wireless November 2008 - August 2010
APS Healthcare September 2007 - June 2008
Dairy Queen December 2006 - September 2007
Brown & Brown RV Center March 2005 - December 2006
CIGNA Healthcare January 1999 - January 2005
Wal-Mart June 1995 - June 1998
Skills
Healthcare Management, Customer Service, Customer Satisfaction, Call Center, Training, Sales, Team Building, Outlook, Microsoft Office, Leadership, Data Entry, Employee Relations, Time Management, 10 Key, Software Documentation, Healthcare, Recruiting, Project Management, PowerPoint, Customer Retention, Microsoft Word, Employee Benefits, Insurance, Public Speaking, Telephone Skills, Customer Experience, Employee Training, Management, CRM, Troubleshooting, Hiring, Call Centers
Education
Olivet Nazarene University 2004 — 2005
Olivet Nazarene University 2004 — 2005
Associate of Arts, Business
Kankakee Community College 2001 — 2003
Business
Asurion May 2015 - Present
Asurion March 2013 - May 2015
Asurion August 2011 - February 2013
Asurion May 2011 - August 2011
The Early Late Show October 2010 - May 2011
James Madison University 2009 - May 2011
Skills
Video Production, After Effects, Screenwriting, Film, HDV, Final Cut Pro, Video Editing, Editing, Adobe Creative Suite, Mac, Blogging, Videography, Photography, Account Management, Department Budgeting, Forecasting, Data Analysis, Microsoft Excel, Marketing, Video, Premiere, Photoshop, Facebook, Social Networking, Producing, Strategy
Education
James Madison University 2007 — 2011
BS, Media Arts and Design
James Madison University 2007 — 2011
BS
Asurion May 2014 - Present
Baltimore Gas & Electric December 2013 - May 2014
LogicGate, LLC May 2011 - May 2014
Arizona Public Service (APS) November 2011 - December 2013
Oklahoma State University October 2009 - May 2011
Skills
TIBCO, TIBCO BusinessWorks, TIBCO EMS, Web Services, Middleware, Software Development, Software Architecture, SOA, SQL, Core Java, Unix, TIBCO Administrator
Education
Jawaharlal Nehru Technological University
Bachelor's degree, Computer Science
Oklahoma State University
Master's degree, Computer Science
Asurion May 2015 - Present
Asurion September 2009 - May 2015
Asurion November 2006 - September 2009
Skills
Outlook, Public Speaking, Case Managment, Customer Service, Case Management Services, Event Planning, Microsoft Excel, Management, Microsoft Office, Microsoft Word, Phone Skills, Solid computer skills, Telephone Skills, Volunteer Management, Fundraising, Data Entry, Coaching, Process Improvement
Education
Shasta College 2000 — 2002
Legal Assistant/Paralegal
Kent State University 1983 — 1985
Zoology/Animal Biology
Infotree Service Inc, (Nissan) March 2013 - September 2014
Asurion 2012 - March 2013
IBM January 2011 - September 2012
Princeton Information January 2010 - April 2010
Recruiting 2001 - 2010
Recruiting 2001 - 2010
Wachovia, A Wells Fargo Company June 2009 - December 2009
Bank of America May 2007 - August 2007
Wachovia November 2005 - January 2007
IBM 2000 - 2007
Skills
Waterfall, Global Management, Program Management, Resource Management, Risk Management, Infrastructure, Event Management, Change Management, Business Transformation, Transition Management, SDLC, Client, Client Liaison, Helping Clients Succeed, Contract Management, Government Contracting, Integration, Requirements Gathering, Management, Vendor Management, Project Management, Project Portfolio..., ITIL, PMP, PMO, Project Planning, Process Improvement, Leadership, Business Development, CRM, Requirements Analysis, Business Analysis, Software Project..., Visio, MS Project, Cross-functional Team..., Security, Business Process..., Project Delivery, Business Process, IT Strategy, IT Management, Outsourcing, IT Service Management, Agile Project Management, Information Technology, Service Delivery, SharePoint, Business Requirements, Consulting
Education
Strayer University 2009 — 2011
MBA
JCSU 1993 — 1997
BS
Johnson C. Smith University - JCSU 1993 — 1997
B.S.
Johnson C. Smith University 1990 — 1997
BS
Sandalwood high 1987 — 1993
high school
WMRA January 2015 - May 2015
American Jewish Committee May 2014 - July 2014
JMU Creative Services September 2013 - January 2014
Harrisonburg Downtown Renaissance September 2013 - December 2013
Asurion May 2013 - July 2013
WVPT TV January 2013 - June 2013
The Breeze September 2011 - November 2012
Temple Beth El October 2011 - October 2012
The Connection Newspapers May 2012 - August 2012
Skills
Media Production, Writing, Team Leadership, Building Coalitions, Community Engagement, Final Cut Pro, InDesign, Social Media, Community Outreach, Leadership, Social Skills, Video Production, Microsoft Office, iMovie, Storytelling, Photoshop, Blender, Illustrator, Lightroom, HTML, CSS, Episode, Public Speaking, Facebook, Program Development, Event Planning, Nonprofits, Public Relations
Education
James Madison University 2011 — 2015
Media arts and design, Journalism
Asurion May 2015 - Present
DIRECTV October 2014 - March 2015
Fairleigh Dickinson University January 2014 - May 2014
Fairleigh Dickinson University May 2013 - December 2013
Fairleigh Dickinson University January 2013 - May 2013
APPSIKA SOFTTECH January 2011 - December 2012
Skills
Leadership, Big Data, Apache Pig, Hive, sqoop, Apache ZooKeeper, Apache Kafka, Oracle, Core Java, Github, MapReduce, Linux, Cassandra, R, Machine Learning, Flume, Mahout, Data Science, Java, Hadoop, SQL
Education
Fairleigh Dickinson University-Metropolitan Campus 2013 — 2015
Master's Degree, Computer Science, 3.6
Edureka 2014 — 2014
Jawaharlal Nehru Technological University 2008 — 2012
Bachelor's Degree, Computer Science, 3.7
Oseco May 2015 - July 2015
Clear Edge Filtration June 2013 - April 2015
TDW April 2008 - March 2012
Asurion March 2005 - March 2008
ProStaff Finance & Accounting June 2004 - February 2005
China National Petroleum Corporation (CNPC) October 2001 - February 2004
Baker Oil Tools September 1999 - September 2001
Dailey de Venezuela, S.A July 1996 - July 1999
Halliburton September 1995 - June 1996
Baker Hughes February 1992 - August 1995
Skills
Teamwork, Problem Solving, Negotiation, Microsoft Office, Petroleum, Customer Service, Management, SAP One Business 8.82, Oil & Gas Industry, Account Receivables, Strategic Planning, Sales, Customer Satisfaction, Marketing, Engineering, Microsoft Excel, Invoicing, PowerPoint, Leadership, Logistics, Forecasting, New Business Development, Procurement, Continuous Improvement, Sales Management, Business Planning, SAP, Team Leadership, Energy, Business Development, Purchasing, International Sales, Supply Chain Management, Product Development
Education
Tulsa Community College 2008 — 2010
Tulsa County Community College
Johnson County Community College 2005 — 2007
Administrative
Stautzenberger College 1984 — 1986
AA Business Administration
University of Toledo 1983 — 1984
Associate Degree
Asurion July 2013 - Present
Cerner Corporation November 2012 - June 2013
Cargill August 2010 - November 2012
Cargill Meat Solutions June 2009 - August 2010
Skills
Customer Service, Business Analysis, Business Objects, ETL, Data Warehousing, SQL, TIBCO, Unix, XML, Web Services, EAI, Business Process, Enterprise Architecture, Data Modeling, Integration, SharePoint, Software Development, Visio, Management, ITIL, SDLC, Process Improvement
Education
Kansas State University 2005 — 2009
Bachelor's of Business Administration, Management Information Systems
Wartburg College 2005 — 2005
Asurion July 2013 - Present
Asurion November 2000 - June 2013
United States Air Force June 1992 - November 2000
Skills
Space Systems, Wireless, Telecommunications, Mobile Devices, Cross-functional Team..., Vendor Management, Product Management, Call Centers, Process Improvement, Customer Satisfaction, Program Management, Customer Experience, Project Management, Team Leadership, Leadership, Operations Management, Management, Customer Service, Team Building
Education
Kennesaw State University 1999 — 2001
Lanier County High School
United Parcel Services June 2006 - April 2015
Asurion June 2004 - April 2015
T-Mobile October 2003 - December 2003
Comdata Corporation June 2001 - August 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Unix, UPS Shipping, Technical Support, Help Desk Support, Access, Problem Solving, Customer Satisfaction, Wireless, Customer Service
Education
Tennessee State University 2001 — 2004
Bachelor of Science (B.S.), Social Sciences
Ivy Tech Community College 1995 — 1998
Associate of Science (A.S.), Computer Information Systems
PerfectServe, Inc. January 2015 - Present
AndoCon September 2012 - Present
Decycive December 2013 - December 2014
Colibrium June 2013 - November 2013
Swarm March 2013 - May 2013
Asurion September 2012 - February 2013
Social Strategy1 April 2012 - July 2012
eVestment Alliance July 2010 - April 2012
Allstate June 2007 - July 2010
Kennesaw State University September 2006 - May 2007
Skills
ASP.NET MVC, SQL Server, C#, Visual Basic, SharePoint, JavaScript, MVC, Microsoft SQL Server, AJAX, MySQL, ASP.NET, Web Applications, Agile Methodologies, .NET, jQuery, Visual Studio, Scrum, Software Development, Web Development, VB.NET, T-SQL, SQL, Event Planning, Event Videography, Database Design, Project Management
Education
Kennesaw State University 2004 — 2007
Bachelor's of Science, Computer Science
Chattahoochee Technical College 2001 — 2003
Applied Associate's of Technology, Computer Programming
Riley County Police Department August 2014 - Present
United States Army Reserves June 2009 - Present
Kansas State University August 2013 - July 2014
Riley County Police Department August 2013 - July 2014
Kansas State University January 2012 - August 2013
Asurion October 2010 - September 2011
Skills
Customer Service, Microsoft Office, Data Entry, Data Analysis, Microsoft Excel, Research, Time Management, PowerPoint, Public Speaking, Microsoft Word, Outlook, Leadership, Critical Thinking, Event Planning, Customer Satisfaction, Leadership Development
Education
Kansas State University 2012 — 2015
Bachelor of Science (B.S.), Sociology
Kansas State University 2012 — 2015
Bachelor of Science (B.S.), Psychology
Letter 7 April 2014 - Present
Asurion August 2013 - January 2014
James Madison University Athletic Photography September 2010 - December 2013
Asurion May 2013 - July 2013
James Madison University May 2012 - August 2012
Verisign Inc. June 2011 - December 2011
Skills
Graphic Design, Illustration, Painting, Adobe Creative Suite, WordPress, Editing, Social Media, Image Editing, Blogging, Logo Design, Brochures, Graphics, Photography, Web Design, Typography, InDesign
Education
James Madison University 2009 — 2013
Bachelor of Fine Arts (BFA) and Bachelor of Science (BS), Graphic Design and Corporate Communications
Asurion February 2015 - Present
Dialog Direct October 2010 - October 2014
Skills
Proficient clerical..., 50 wpm Alpha, 10 key, Microsoft Word, Microsoft Office, Microsoft Excel, Health Insurance, General Insurance, Life Insurance, Term Life Insurance, Whole Life Insurance, Medicare Advantage, Medicare Part D, Sales Presentations, Claim
Education
Kaplan College-Dallas 2003 — 2003
Insurance Licensing Course, Life and Health
Tarrant County College 1981 — 1981
Green B Trimble Technical 1977 — 1981
HS Diploma, Data Processing
Asurion March 2015 - Present
Asurion July 2013 - July 2015
Asurion April 2012 - July 2013
Asurion August 2009 - April 2012
Asurion 2005 - 2009
Skills
VPN, Microsoft SQL Server, Microsoft Office, Microsoft Office...
Education
ITT Technical Institute-Nashville 2010 — 2012
Associates, Information Technology
ITT Technical Institute-Nashville 2000 — 2002
Associate's degree, Electrical and Electronics Engineering
Asurion August 2014 - Present
Asurion November 2013 - August 2014
Asurion March 2013 - October 2013
Asurion June 2011 - March 2013
Skills
Analysis, Leadership, Cross-functional Team..., Process Improvement, Microsoft Excel, Forecasting, Program Management, Business Analytics, Management, Pricing, Design Thinking, Statistics, SQL, PowerPoint, SAS, Actuarial Science, Microsoft Office, Finance
Education
Coursera 2015 — 2015
James Madison University 2007 — 2011
Bachelor of Science (B.S.), Statistics
Lake Braddock Secondary School 2001 — 2007
Asurion September 2008 - June 2014
Blue Cross & Blue Shield of Mississippi August 2004 - September 2008
Convergys DBA Walmart.com June 2003 - June 2004
First American Title June 1999 - September 2001
Skills
Benefits Administration, Employee Relations, HRIS, FMLA, Performance Management, Employee Benefits, Applicant Tracking..., College Recruiting, Human Resources, Talent Acquisition, Recruiting, Training, Call Center, Coaching, Personnel Management, Customer Service, Organizational..., Call Centers
Education
Jackson State University 2005 — 2007
Master of Public Policy & Administration (M.P.P.A.), Public Policy and Administration with an Emphasis on Personnel Management
University of Southern Mississippi 2002 — 2003
Bachelor of Arts (B.A.), Political Science and Government
Jones County Junior College 1999 — 2001
Associate of Arts (A.A.), Pre-Law Studies
Randstad Contracted to BlackBox July 2013 - July 2014
Asurion October 2012 - July 2013
Apex Systems Contracted to Dell for St. Thomas Hospitals July 2012 - August 2012
IDR Contracted to Take Care Health December 2011 - April 2012
Stonedog Technology contracted to Murfreesboro Medical Clinic August 2010 - December 2011
Dell June 2006 - December 2008
Skills
A Certified, Active Directory, Analysis, Computer Hardware, Hardware, Help Desk Support, Operating Systems, Servers, Technical Support, Troubleshooting, Windows, Windows 7, XP, Printers, Customer Service, Microsoft Office, Windows XP
Education
ITT Technical Institute-Nashville 2002 — 2004
Associate in Science (A.S.) Degree, Multimedia, 4.0 of 4.0
JurisTemps, Inc. March 2015 - Present
Stange Law Firm, PC October 2014 - November 2014
Juristemps @ Martha C. Brown and Associates August 2014 - October 2014
Juristemps @ Simmons Browder Gianaris Angelides & Barnerd LLC June 2014 - October 2014
LRVA, LLC January 2006 - June 2014
Asurion February 2013 - September 2013
West Corporation April 2008 - February 2013
Skills
Outlook, Legal Research, Microsoft Office, Research, Microsoft Excel, Microsoft Word, System Administration, Contract Negotiation, PowerPoint, Government, Administrative..., Westlaw, Legal Assistance, Software Documentation, Public Policy, Access, Document Review, Litigation Support, Policy, Customer Service, REJIS, Accounts Payable, Accounts Receivable, Legal Documents, Courts, Trials, Family Law, File Management, Wordperfect, Legal Writing, Office Administration, Document Drafting, Filing, Calendaring, Fax, Legal Compliance, Motions, QuickBooks, Lexis
Education
Kaplan University-Davenport Campus 2013 — 2015
Legal Studies, Legal Assistant/Paralegal, 3.2
LinkedIn October 2011 - January 2014
Kabam March 2011 - October 2011
Asurion February 2009 - March 2011
Olive Media Inc May 2008 - August 2008
Skills
HTML, CSS, SASS, JavaScript, jQuery, YUI, Java, PHP, MVC, JBoss, Apache, Linux, Email Design, MySQL, Web Applications, Public Speaking, APIs, Backbone.js, Node.js, XML, JBoss Application Server
Education
University of Southern California 2007 — 2009
Master, Computer Science
Jilin University 2002 — 2006
BS, Computer Science
Asurion November 2010 - Present
Asurion January 2006 - November 2010
WCCL Labs, Inc. July 2001 - September 2003
Skills
Microsoft Word, Microsoft Office, Photoshop, Visio, Visual C++, Electrical Design, AC/DC
Education
Keller Graduate School of Management of DeVry University 2004 — 2007
Master's degree, Management Information Systems, General
SUNY Brockport 2000 — 2003
Computer Science
Wireless Lifestyle August 2015 - Present
Facilities Services April 2015 - July 2015
Asurion January 2000 - April 2015
Skills
Management, Project Management, Budgets, Leadership, Contract Management, Project Planning, Property Management, Team Building, Team Leadership, Vendor Management, Facilities Management, Security, Operations Management, Process Improvement
Education
Kansas State University
Bachelor's Degree, Political Science and Government/Social Science
Vanderbilt University Medical Center July 2009 - Present
Asurion September 2007 - April 2008
T-Mobile January 2005 - June 2006
Skills
Healthcare, Hospitals, EMR, Healthcare Information..., Patient Safety, Medicine, Public Health, HIPAA, Medical Education, Medical Records, Medical Coding, Medical Terminology, Customer Service, Software Documentation
Education
Kaplan Career Institute-Nashville 2008 — 2009
Diploma, Medical Office Specialist/Assistant
Asurion August 2011 - June 2014
Bank of America February 2006 - March 2011
Ann Taylor March 2003 - April 2008
Skills
Troubleshooting, Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, Loan Origination, Banking, Sales Management
Education
American Intercontinental University. 2003 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Johns Hopkins Bloomberg School of Public Health
Johns Hopkins Bloomberg School of Public Health
Johns Hopkins Bloomberg School of Public Health
NetApp May 2014 - Present
Autodesk April 2012 - May 2014
Adobe Systems June 2008 - April 2012
Nashville Area Chamber of Commerce May 2007 - April 2008
Asurion May 2007 - August 2007
CMC Limited (A Tata Consultancy Services Subsidiary) September 2004 - June 2006
MetricStream Infotech September 2002 - August 2004
Neilsoft Limited August 2001 - September 2002
Skills
Program Management, Product Management, Business Analysis, Business Strategy, Cross-functional Team..., Product Development, Competitive Analysis, SaaS, Sales Operations, Channel Sales, Process Improvement, Channel Strategy..., Channel Management, Customer Focus, Product Strategy, Solutions Marketing, Solution Focused, Forecasting, Salesforce.com, Excel, Analytics, Quality Assurance, Business Process..., Channel Partners, Product Lifecycle..., Management, Business Intelligence, Microsoft Excel, Business Process, Pre-sales, Software Project..., Lead Generation, Mobile Devices, Business Development, Multi-channel Marketing, Enterprise Software, Strategy, Go-to-market Strategy, Analysis
Education
Vanderbilt University - Owen Graduate School of Management 2006 — 2008
MBA
National Institute of Technology, Jalandhar 1997 — 2001
Bachelor’s Degree
Kendriya Vidyalaya 1992 — 1997
IBM May 2011 - Present
Asurion November 2009 - April 2011
HCA August 2007 - December 2008
Vanderbilt August 2005 - July 2007
Henkel March 2004 - March 2005
GM July 2000 - March 2004
EDS, an HP Company August 1996 - August 1998
Skills
Agile Project Management, PMP, Process Improvement, Program Management, Project Management, Vendor Management, Change Management, Project Planning, Visio, Business Analysis, Cross-functional Team..., Strategic Planning, MS Project, Contract Negotiation, SDLC, Budgets, SharePoint, Analysis, PMO, Security, IT Management, Disaster Recovery, Networking, Management, Governance, Leadership, Telecommunications, Recruiting, Project Delivery, IT Strategy, Outsourcing, Service Delivery, IT Operations, Integration, Enterprise Architecture, Risk Management, System Deployment, Project Portfolio..., Software Documentation, Software Project..., Enterprise Software, Infrastructure, Business Process, Business Process..., Information Technology, Business Intelligence, IT Service Management, Active Directory, Requirements Analysis, Resource Management
Education
Kentucky State University 1990 — 1994
BA, Public Administration
Asurion August 2005 - Present
Asurion 2005 - 2011
Asurion 2005 - 2011
Asurion 2005 - 2009
Accenture January 2001 - August 2005
AT&T May 1981 - December 2000
Skills
Vendor Management, Operations Management, Inventory Management, Business Analysis, Contract Management, Sourcing & Procurement, Team Leadership, Pricing, Budgets, Procurement, Cross-functional Team..., Supply Chain Management, Retail, Training, Supply Chain, Process Improvement, Logistics, Call Centers, Management, Risk Management, Program Management, Quality Management, Project Management, Sourcing, Telecommunications, Negotiation
Education
Keller Graduate School 2006 — 2008
Masters, Business Administration
MidAmerica Nazarene University 1991 — 1992
Bachelor of Science, Business Management
Sentinel Technologies April 2015 - Present
Sentinel Technologies December 2012 - April 2015
Asurion July 2007 - December 2012
Asurion July 2007 - December 2012
Emdeon Business Services October 2006 - July 2007
National Pen Corp February 2006 - August 2006
Zamby Networks, LLC October 2002 - February 2006
Communications Products, Inc. July 1999 - August 2002
Skills
VMware, Windows Server, Servers, Virtualization, Data Center, Disaster Recovery, Active Directory, Cloud Computing, VMware Infrastructure, Storage, Microsoft Exchange, IT Management, Unix, High Availability, Microsoft Technologies, Networking, HP, ITIL, Cisco Technologies, VMware ESX, Switches, SAN, DNS, Troubleshooting, Firewalls, Network Security, Enterprise Software, Information Security, Infrastructure, NetApp, Citrix
Education
Kaplan University 2005 — 2006
International Business, Psychology
Utah Valley University 1997 — 1999
Snowflake 1992 — 1995
Diploma, General Studies
Intradiem April 2014 - Present
Asurion December 2013 - March 2014
Hewlett-Packard Enterprise Services January 2008 - December 2013
University of South Carolina August 2006 - December 2007
Skills
C#, NHibernate, ASP.NET, MVC, SQL Server 2000-2008, Visual Studio, .NET, Web Applications, Software Engineering, Software Development, nunit, nmock, N-tier, Tortoise SVN, uml, Perl, ASP.NET AJAX, JavaScript, MVP, NUnit, Microsoft SQL Server, Web Services, Agile Methodologies, Test Driven Development, Design Patterns, Scrum, ADO.NET, CSS, WCF, SQL, VB.NET, Visio, LINQ, ASP.NET MVC, IIS, SOA, TFS
Education
University of South Carolina-Columbia 2006 — 2007
M.E, Computer Science and Engineering
Jawaharlal Nehru Technological University 2002 — 2006
B.Tech, Electronics and Communications
Loyola Public School 1990 — 2000
Asurion April 2014 - Present
Infinity Insurance January 2014 - April 2014
CIGNA Healthcare April 2011 - December 2013
Shell Trading September 2006 - April 2011
Wipro Technologies May 2004 - April 2011
Sri Tech Soft April 2003 - May 2004
Skills
TIBCO, EAI, SOA, SDLC, JMS, Web Services, Oracle, Enterprise Architecture, Middleware, TIBCO Rendezvous, Integration, Requirements Analysis, SQL, TIBCO Business Studio, Tibco ActiveMatrix..., Tibco ActiveMatrix SOA, Tibco ActiveMatrix BPM..., Tibco ActiveMatrix BW
Education
Jawaharlal Nehru Technological University 1999 — 2003
Asurion July 2011 - Present
SunGard Data Systems, Inc. February 2010 - July 2011
Inmatrix, Inc. April 2006 - April 2010
Tiburon Inc June 2000 - July 2005
Skills
Unix, SQL, Databases, SQL Server, Requirements Analysis, Windows, HTML, C++, Business Analysis, Linux, Call Center, Troubleshooting, Team Leadership, Customer Relations, Problem Solving, Quality Assurance, Testing, Program Management, Microsoft Office, Agile Methodologies, Microsoft SQL Server, Cloud Computing, Visio, Call Centers, CRM, Customer Service
Education
Western Governors University 2010 — 2013
MBA, Technology Management
Jackson State University 1995 — 2000
BS, Computer Science
Boehringer Ingelheim Vetmedica October 2011 - Present
Asurion January 2009 - November 2011
Waddell & Reed 2010 - 2011
Children's Mercy Family Health Partners November 2006 - January 2009
Children's Mercy Hospital 2002 - 2007
Primedia 2000 - 2002
Diversified Consulting Resources, Inc. 1998 - 2000
Skills
Project Management, Database Design, Management, Business Intelligence, Databases, Process Improvement, Microsoft SQL Server, Quality Assurance, Leadership, Oracle, Enterprise Software, Troubleshooting, ETL, Marketing Strategy, Sales, Web Development, Analysis, Business Analysis, Customer Service, Sales Operations, Team Leadership
Education
Kansas State University 1991 — 1996
Bachelor of Science (BS), Business Administration, Management and Operations
Rockhurst University
Rockhurst University
Asurion May 2006 - Present
DHL January 2004 - May 2006
DHL Global Forwarding September 2001 - January 2004
DHL August 2001 - September 2001
MOUNTAIN, LTD. /ComPlus January 2000 - September 2001
Wyndham Worldwide September 1998 - December 1999
Education
Middle Tennessee State University 2008 — 2010
MBA, Business Administration and Management, General
Kent State University 1994 — 1998
Bachelor of Business Administration (B.B.A.), Business Management Sub Major Human Resources
HCA IT&S May 2015 - Present
Asurion October 2013 - February 2015
BAE Systems Information Technology June 2010 - October 2013
BAE Systems November 2008 - June 2010
The Teaching Company March 2007 - September 2008
Skills
Government Contracting, Security Clearance, DoD, Proposal Writing, Requirements Analysis, Process Improvement, Requirements Management, Visio, Integration, Project Management, Analysis, SDLC, Security, Team Management, CRM, Testing, Leadership
Education
James Madison University 2004 — 2006
BS, Communication Studies
Asurion April 2012 - Present
Asurion May 2006 - April 2012
Software Architects 2002 - 2005
Enron March 1999 - December 2001
Raytheon June 1997 - February 1999
Skills
.NET, Agile Methodologies, Oracle, Microsoft SQL Server, C#, Requirements Analysis, Web Services, SDLC, Quality Assurance, SharePoint, SQL, Software Development, SOA, Scrum, XML
Education
Juniata College 1993 — 1997
BS, Computer Science & Mathematics
Asurion 2003 - Present
Education
Kansas State University 1995 — 1999
Accounting
Nuance Communications July 2013 - Present
Asurion March 2012 - July 2013
Synechron January 2012 - July 2013
Synechron Technologies January 2012 - December 2012
Asurion June 2009 - December 2011
Synechron June 2009 - December 2011
LeadingC Computing Pvt. Ltd., December 2006 - June 2009
Skills
CVP, Java, JavaScript, IVR, Avaya, VoiceXML, GRXML, VXML, JSP, Agile Methodologies, Cisco Technologies, Enterprise Software, JDBC, Oracle, Enterprise Architecture, SDLC
Education
Jawaharlal Nehru Technological University 2002 — 2006
B.Tech, Computer Science and Engineering
Synechron Inc. October 2006 - Present
Asurion 2009 - 2011
Leading Insurance Company 2008 - 2008
Marsh 2008 - 2008
Xpanxion April 2004 - October 2006
ITB India 2001 - 2004
Tata Infotech Ltd. 1997 - 2001
CNBC 1999 - 2000
Skills
Requirements Analysis, Software Project..., Project Management, Microsoft SQL Server, Agile Project Management, Oracle, SDLC, C#, Quality Assurance, PMP, Business Analysis, SQL, Software Development, Agile Methodologies, Vendor Management, Scrum, Web Services, Business Intelligence, SOA, Analysis, Integration, Solution Architecture, PL/SQL, XML, Requirements Gathering, .NET, CMMI, Java Enterprise Edition, Software Quality..., Enterprise Architecture, Project Delivery
Education
University of Pune 1993 — 1997
B.E., Computers
Kendriya Vidyalaya 1985 — 1992
12, English, Hindi, Maths, Physics, Chemistry, Biology
Bal Vidya Niketan, Ghorakhal 1980 — 1985
4, All
Asurion October 2013 - Present
Blackboard Student Services March 2013 - September 2013
The Phone Store November 2011 - June 2012
CDMdata Inc., a Kelley Blue Book Company September 2007 - September 2011
McKesson May 2006 - September 2007
Deluxe Corporation 2003 - 2006
Deluxe Corporation 2003 - 2006
Education
St. Cloud State University 1997 — 2002
Kentucky State University 1995 — 1995
Asurion January 2014 - Present
MobiTV March 2008 - January 2014
Sprint October 2007 - February 2008
Wipro Technologies October 2003 - February 2008
Motorola April 2007 - September 2007
Qualcomm September 2006 - April 2007
Ericsson January 2005 - November 2005
Skills
Mobile Applications, Mobile Devices, Java, Android, iOS, Objective-C, C, Testing, Software Development, iPhone, Debugging
Education
Jawaharlal Nehru Technological University 1998 — 2002
B.Tech, Computer Science & Engineering
Samsung Electronics America July 2012 - Present
Insight October 2011 - July 2012
Asurion July 2008 - October 2010
Sprint2002 - 2008 2002 - 2008
Cricket Communications January 2001 - January 2002
Skills
Account Management, Customer Satisfaction, New Business Development, Retail, Marketing, Customer Service, Solution Selling, Wireless, Direct Sales, Telecommunications, Salesforce.com, Sales Operations, Cold Calling, Territory Management, Customer Retention, Mobile Devices, B2B, Sales Presentations, Sales Management, SaaS, Sales, Business Development, Sales Force Development, Sales Process, Selling
Education
Kansas State University 1996 — 1998
Business Administration
Wichita Heights High School 1992 — 1996
Larsen & Toubro Technology Services Ltd July 2013 - Present
Asurion July 2010 - Present
L&T Infotech January 2011 - June 2013
Qualcomm April 2010 - July 2010
Motorola Mobility November 2009 - March 2010
Motorola Mobility January 2009 - October 2009
Motorola Mobility April 2007 - December 2008
L&T Infotech July 2006 - March 2007
L&T Infotech January 2006 - June 2006
L&T Infotech April 2005 - December 2005
Skills
ClearCase, VSS, SDLC, Software Project..., Agile Methodologies, Requirements Analysis, Quality Center, Mobile Applications, Software Quality..., Core Java, Mobile Technology, Scrum, Test Planning, Databases, Mobile Devices, Oracle, Software Design, Integration, Quality Assurance, Test Automation, Testing, Software Development, Project Management, Requirements Gathering, CDMA, Debugging, Agile Project Management, SOA, Web Services, Android, Mobile Communications, JIRA, Unix, System Testing
Education
Shri Govindram Seksaria Institute of Technology and Science,Indore (M.P.) 2000 — 2004
Bachelor of Engineering (B.E.), Electronics and Telecommunication Engineering
Kendriya Vidyalaya
Asurion February 2011 - Present
Skills
MS Project, Project Planning, Process Improvement, Six Sigma, Process Engineering, Process Development, Cross-functional Team..., Change Management, Engineering, Visio, Product Development, Problem Solving, Integration, Engineering Management, Vendor Management, Requirements Analysis, Customer Relations, Resource Management, Product Management, Manufacturing, Planning, Strategic Planning, Lean Manufacturing, Team Leadership, Documentation, Contract Management, Continuous Improvement, Budgeting, Business Process..., Agile, Risk Management, Procurement, PMI, Program Management, Testing, Team Building, Operations Management, Quality Management, Business Analysis, People Management
Education
Keller Graduate School of Management of DeVry University 2010 — 2011
MBA, Project Management
State University of New York 1985 — 1988
BSEE, Electrical Engineering
Renzenberger, Inc. August 2013 - July 2015
Asurion 2006 - 2012
Diebold 2001 - 2003
Diebold 1998 - 2001
Skills
Employee Relations, Process Improvement, Performance Management, FMLA, Talent Management, Human Resources, Call Center, Sales, Call Centers, Interviews, PeopleSoft, Leadership, Training
Education
Western Governors University 2015 — 2017
Bachelor of Science (B.S.), Human Resource Management
Johnson County Community College
Associates of Applied Science, Business Administration and Management, General
Asurion June 2003 - Present
B & D Construction June 1993 - October 2002
B & D Construction June 1993 - October 2002
Skills
Universal HVAC..., EPA HVAC certification, Design build and scope..., Mechanical Engineer, OSHA General Industry..., Certified Plant..., Generator and emergency..., UPS & ATS certified..., Certified Public pool &..., Design-Build, Pools, Industrial Sector, Project Management, Management, Facilities Management, Leadership, Vendor Management, Recruiting, Operations Management, Team Building, Project Planning, Call Centers, Process Improvement, Cross-functional Team...
Education
James Madison University 1988 — 1991
Bachelors, Mechanical Engineering
Asurion April 2015 - Present
Asurion March 2014 - April 2015
Asurion September 2013 - March 2014
Xerox April 2013 - September 2013
Optimist Boys and Girls Club of South Alabama January 2009 - April 2010
Skills
Non-profits, Event Planning, Fundraising, Community Outreach, Editing, Public Speaking, Social Media, Event Management, Program Development, Research, Social Networking, PowerPoint, Facebook, Teaching, Microsoft Office, Microsoft Word, Photography, Nonprofits, Training, Team Leadership, Team Building, Process Improvement, Customer Satisfaction, Leadership, Customer Service
Education
Spring Hill College 2010 — 2011
MLA, Leadership and Ethics
Jackson State University 2004 — 2008
Bachelor of Arts (B.A.), Speech Communication and Theatre
Asurion September 2014 - Present
Allstate September 2012 - September 2014
Horace Mann January 2009 - 2012
Netpool August 2005 - December 2006
Skills
SQL, Mercury Quality Center, QTP, TIBCO EMS, TIBCO Rendezvous, Tibco BW, Tibco Designer, Tibco Hawk, Tibco Administrator, TIBCO Active Data Base..., TIBCO File Adapter, Oracle, XML, XSD, HTML, System Testing, Regression Testing, Manual Testing, Automation Testing, Test Cases, Test Director, User Acceptance Testing, SOAP, WSDL, Web Services, Unit Testing, SOA, PL/SQL, JMS, Microsoft SQL Server, SoapUI, SDLC, EMS, XSLT, TIBCO, TIBCO iProcess
Education
Texas A&M University-Commerce
MIS, Compter Science & Management
Kakatiya University
Bachelor of Engineering (B.E.), Computer Science
St. Peter's High School
SSC
Asurion May 2013 - Present
JPMorgan Chase January 2013 - March 2013
Warner Bros. Entertainment Group of Companies May 2012 - December 2012
JPMorgan Chase January 2011 - April 2012
Auto-Owners Insurance March 2009 - December 2010
Skills
XSL, Pega PRPC, XML, Web Services, Agile Methodologies, Oracle, Quality Assurance, SOA, Weblogic, WebLogic
Education
Jawaharlal Nehru Technological University
b-tech, Computer Science
Asurion Package handlerUnited Parcel ServiceJune 2006 - Present
T-Mobile October 2003 - December 2003
Comdata Corporation June 2001 - August 2003
Education
Tennessee State University 2001 — 2004
Bachelor of Science, Social Science, History
Ivy Tech Community College 1995 — 1998
Assiciate of Applied Science, Computer Information Systems
Fannie Mae June 2014 - Present
Asurion July 2012 - May 2014
Bank of America February 2011 - June 2012
KPMG May 2010 - January 2011
H&R Block March 2009 - April 2010
Medical Mutual September 2006 - February 2009
Citi January 2006 - August 2006
Skills
Java Enterprise Edition, SQL, Java, SDLC, Agile Methodologies, Oracle, Microsoft SQL Server, XML, Requirements Analysis, Software Development, Spring Framework, Hibernate, JPA
Education
Wichita State University 2004 — 2005
Master's Degree, Computer Science, GPA 3.83/4.0
Kakatiya University
Kakatiya University
Nashville 100 September 2011 - Present
InnerG Inc February 2003 - Present
Asurion February 2009 - February 2010
Skills
Motivational Speaker, Strategic Management..., Licensed Insurance..., Licensed Tennessee..., Motivational Speaking, Business Strategy, Coaching, Cross-functional Team..., Nonprofits, Customer Service, Entrepreneurship, Fundraising, Leadership, Leadership Development, Management, Microsoft Office, Organizational..., Program Management, Public Speaking, Strategic Planning, Team Building, Team Leadership, Training
Education
Nashville Horizons Tech School 2011 — 2011
A+ Certification, Computer Technician
Jackson State University 1985 — 1988
Bachelors of Arts, Sociology
Asurion May 2014 - Present
Grand Canyon University October 2012 - October 2013
Apollo Group June 2008 - June 2012
Skills
Student Affairs, Operating Systems, Public Speaking, Active Directory, Microsoft Office, Software Documentation, Troubleshooting, E-Learning, HTML, SharePoint, Customer Service, Project Management, Service Desk, Technical Support, Distance Learning, A+ Certified, Windows 7, Computer Hardware, Training, Linux, Adult Education, XP, Visio, Call Center, Higher Education, System Administration, Help Desk Support, Technical Writing, Microsoft Exchange, Remote Desktop, Windows, IT Operations, Windows Vista, Databases, Team Leadership, Information Technology, Data Center, Data Analysis, Outlook, Technical Training
Education
Kaplan University 2014 — 2015
certificate, Medical Billing and Coding
Kaplan University 2014 — 2015
Medical Billing and Coding, Medical
University of Phoenix 2010 — 2010
Business, Management, Marketing, and Related Support Services
Asurion June 2015 - Present
Delta Airlines Global Services October 2014 - June 2015
US Army July 2011 - August 2014
RALEIGH RECRUITING BATTALION, GREENVILLE RECRUITING COMPANY, ELIZABETH CITY RECRUITING STATIO July 2008 - July 2011
Delta Company, 1st of the 82nd Aerial Reconnaissance Battalion; U.S. ARMY; August 2005 - July 2008
Delta Company, 1st of the 82nd Aerial Reconnaissance Battalion; U.S. ARMY February 2005 - August 2005
Charlie Detachment, 602nd Aviation Support Battalion, U.S. ARMY March 2003 - February 2005
Skills
Army, Military Experience, Weapons, Aircraft Maintenance, Military Logistics, Aviation, Aircraft, Avionics, Security Clearance, Military Training, Command, Active DoD Secret..., Military Aviation, Helicopters, Military Operations, Military, Operational Planning, Force Protection, National Security, Afghanistan, Maintenance & Repair, Combat, Electricians, FCC License, Maintenance, Information Assurance, Helicopter Operations, Flight Safety, Electrical..., Flight Test, Personnel Supervision, Electronic Warfare, Technical Inspector, Maintenance Management, DoD, Deployment Experience, Iraq Experience, Defense, Intelligence Analysis, Leadership, Training, Top Secret, Intelligence, Inspection, Quality Control, Attention to Detail, Personnel Administration, Leadership Development, Oral and Written..., 20+ years experience
Education
Lone Star College System 2015 — 2018
AS in Computer Science, Network Engineering
University of Maryland Europe 2013 — 2014
AA in General Computer Studies
US Army Senior Leaders Course. 2013 — 2013
Johnson and Wales University 1990 — 1991
Computer Aided Design And Drafting
Asurion May 2012 - Present
Asurion April 2005 - May 2012
Toshiba July 2003 - April 2005
Skills
Troubleshooting, Computer Hardware, Hardware, Electronics, Testing, Technical Support, Wireless, Hard Drives, Software Installation, Operating Systems, Windows, Telecommunications, XP, Computer Repair, Windows 7, Networking, Help Desk Support, Customer Support, Network Administration, Routers
Education
ITT Technical Institute-Nashville 2010 — 2012
Associate of Science (A.S.), Information Technology, 3.9
ITT Technical Institute-Nashville 2000 — 2002
Associate of Science (A.S.), Electronics Engineering, 3.9
Asurion April 2014 - Present
Skills
Hardware, Troubleshooting, Help Desk Support, Operating Systems, Customer Service, Databases, Printers, System Deployment, Technical Support, Telecommunications
Education
ITT Technical Institute-Nashville 2013 — 2015
Network and System Administration/Administrator
Asurion October 2014 - Present
Skills
Microsoft Office, Microsoft Excel, Customer Service, Public Speaking, PowerPoint, Research
Education
ITT Technical Institute-Phoenix 2013 — 2016
ITT Technical Institute-Phoenix 2012 — 2014
Associate's degree, Network and System Administration/Administrator
FedEx April 2015 - Present
PVR America Inc October 2011 - Present
Asurion February 2014 - March 2015
Rent-A-Center May 2013 - January 2014
Delta Air Lines January 2013 - April 2013
Asurion October 2011 - December 2012
Skills
TIBCO, TIBCO iProcess, TIBCO Rendezvous, ESB, JMS, WSDL, XPath, EAI, TIBCO Business Studio, Middleware, XSD, Tibco Business events, TIBCO Spotfire, TIBCO AMX BPM, TIBCO MDM, Tibco Business Works, Cassandra, tibco Hawk, tibco Administration, Core Java, SQL Server Management..., Oracle PL/SQL..., RT View, Altova XML Spy, TIBCO CLE, TIBCO EMS, SOAP UI, JIRA, Hermes JMS, PL/SQL, TIBCO BusinessWorks
Education
Jawaharlal Nehru Technological University
Bachelor of Engineering (BEng)
Constellation March 2012 - Present
GDF SUEZ August 2011 - February 2012
Asurion February 2011 - July 2011
Skills
TIBCO, TIBCO Business Studio, Oracle PL/SQL..., EMS, Java, Oracle, SQL, XML
Education
Jawaharlal Nehru Technological University
Bachelor of Technology (BTech), Computer Science
Asurion September 2013 - Present
Education
ITT Technical Institute-Phoenix 2013 — 2013
Asurion April 2014 - Present
Prime Therapeutics December 2012 - March 2014
KPMG US February 2012 - November 2012
Spartan Solutions, Inc November 2010 - November 2012
Skills
QA Engineering, Quality Assurance, QTP, Quality Management, Test Management, Regression Testing, Functional Testing, Test Planning, Test Automation, Defect Tracking, SDLC, Software Quality..., Agile Methodologies, Test Cases, Integration, Requirements Analysis
Education
Jawaharlal Nehru Technological University 2003 — 2007
Bachelor of Technology (B.Tech.), Computer Engineering
Asurion March 2014 - Present
Arizona Department of Revenue January 2012 - August 2012
Grand Canyon University January 2012 - July 2012
Skills
Technical Support, Program Management, Management, Requirements Analysis, SQL, Leadership, Microsoft Office, Team Leadership, Microsoft SQL Server, Troubleshooting
Education
ITT Technical Institute-Phoenix
Bachelor's degree, Computer Science
Hale's Small Engine Mobile Repair May 2013 - Present
Walmart November 2010 - April 2013
Rohling Lawn Care March 2008 - October 2010
Alexander Motor Group November 2006 - January 2008
Asurion June 2004 - September 2006
GC Services/ MCI World Communications/Verizon June 2000 - January 2003
Skills
Sales person to persen, Customer Service, Management, Sales, Insurance, Team Building, Customer Satisfaction, Retail, Marketing, Marketing Strategy, Inventory Management, Sales Management, Microsoft Office, Account Management
Education
Kansas State University
Bachelor of Science (B.S.), Advertising
Hewlett-Packard June 2014 - Present
PepsiCo Plano August 2013 - June 2014
Asurion August 2011 - August 2013
Skills
TIBCO Business Works, TIBCO EMS, TIBCO Administrator, TIBCO ADB Adapter, TIBCO Hawk, TIBCO Active Spaces, Oracle 7.3/9i/10G, 11i, MS SQL Server, XML Spy, Toad, Microsoft VISIO
Education
Jawaharlal Nehru Technological University 2001 — 2005
Bachelor's degree, Computer Science
Asurion March 2013 - April 2015
Asurion November 2007 - March 2013
Asurion January 2010 - July 2010
Adventure Science Center March 2006 - October 2007
Education
ITT Technical Institute-Nashville 2004 — 2007
Associate's Degree, Associate of Applied Science Computer and Electronic Engineering Technology