Asurion Company
Industry: Company
DescriptionAsurion, LLC is a privately held company based in Nashville, Tennessee that provides insurance for smartphones, tablets, consumer electronics, appliances, satellite receivers and jewelry. In 2014, the company operated in 14 countries and had 49 offices with 17,000 employees serving 280 million consumers. Headquarters: Nashville, Tennessee, United States Number of employees: 17,000 Founded: 1994, Silicon Valley, California, United States Area served: World Subsidiaries: Soluto, ServiceBench, Inc., Parent organization: NEW Asurion Corporation
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Asurion Employees
Employee
Years
Job
Industry
Mike Heitzke Mike Heitzke's Asurion Experience December 2014 - Present
Job Senior Interaction Designer at Asurion
Industry Graphic Design
Experience
Nossi College of Art January 2015 - Present
Asurion December 2014 - Present
Asurion October 2013 - Present
GradesFirst April 2012 - October 2013
Isotope11 March 2010 - April 2012
Kinetic Communications February 2009 - March 2010
Digett June 2008 - August 2008
1080 May 2006 - July 2006
Skills
SASS, Compass, CSS, Wordpress, Ruby on Rails, Adobe Creative Suite, Graphic Design, Web Development, jQuery, Web Design, Web Standards, Illustrator, Front-end, User Experience, WordPress, HTML 5, User Interface Design
Education
Samford University 2004 — 2008
BA, Graphic Design
Nossi College of Art January 2015 - Present
Asurion December 2014 - Present
Asurion October 2013 - Present
GradesFirst April 2012 - October 2013
Isotope11 March 2010 - April 2012
Kinetic Communications February 2009 - March 2010
Digett June 2008 - August 2008
1080 May 2006 - July 2006
Skills
SASS, Compass, CSS, Wordpress, Ruby on Rails, Adobe Creative Suite, Graphic Design, Web Development, jQuery, Web Design, Web Standards, Illustrator, Front-end, User Experience, WordPress, HTML 5, User Interface Design
Education
Samford University 2004 — 2008
BA, Graphic Design
Stefani Lamza Stefani Lamza's Asurion Experience February 2006 - November 2007
Job Sales Agent with Farmers Insurance
Industry Professional Training & Coaching
Experience
Serta Simmons Bedding Company October 2014 - Present
Farmers Insurance February 2012 - Present
Intelometry June 2013 - July 2014
ARX October 2012 - March 2013
Jane Crisp for State House of Representatives April 2012 - October 2012
Kroger March 2010 - April 2012
HEB July 2003 - January 2010
Asurion February 2006 - November 2007
ChaseCom May 2000 - September 2003
Manned Space Flight Education Foundation 2001 - 2003
Skills
Event Management, Leadership, Program Management, Management, Customer Service, Call Centers, Public Speaking, Teaching, Coaching, Interviews, Sales, Microsoft Office, Budgets, Team Building, Training, Change Management, Process Improvement, Customer Satisfaction, Project Management
Education
Sam Houston State University 2003 — 2005
Secondary Education
Serta Simmons Bedding Company October 2014 - Present
Farmers Insurance February 2012 - Present
Intelometry June 2013 - July 2014
ARX October 2012 - March 2013
Jane Crisp for State House of Representatives April 2012 - October 2012
Kroger March 2010 - April 2012
HEB July 2003 - January 2010
Asurion February 2006 - November 2007
ChaseCom May 2000 - September 2003
Manned Space Flight Education Foundation 2001 - 2003
Skills
Event Management, Leadership, Program Management, Management, Customer Service, Call Centers, Public Speaking, Teaching, Coaching, Interviews, Sales, Microsoft Office, Budgets, Team Building, Training, Change Management, Process Improvement, Customer Satisfaction, Project Management
Education
Sam Houston State University 2003 — 2005
Secondary Education
Jason Toledo Jason Toledo's Asurion Experience August 2014 - Present
Job IT Service Asset and Configuration Managment Analyst at Asurion
Industry Information Technology and Services
Experience
Asurion August 2014 - Present
Asurion June 2013 - Present
Verizon Wireless October 2005 - June 2013
The Good Guys February 2001 - October 2005
Skills
Financial Analysis, Financial Reporting, Accounting, Sales, Financial Modeling, Microsoft Office, Microsoft Excel, Teamwork, Budgets, Negotiation, Competitive Analysis, Sales Process, Telecommunications, Training, Wireless, Leadership, Quotas, Customer Experience, Inventory Management, Analysis, Networking, ITIL Certified, Process Improvement, Crystal Reports, Corporate Budgeting, Valuation, Microsoft Exchange, Finance, Corporate Finance, PowerPoint, Data Entry, Time Management, Access, Cellular Communications, Mobile Devices, Business Analysis, Management, ITIL
Education
San Jose State University
Bachelor of Science (B.S.), Business Administration, Corporate Financial Management
Asurion August 2014 - Present
Asurion June 2013 - Present
Verizon Wireless October 2005 - June 2013
The Good Guys February 2001 - October 2005
Skills
Financial Analysis, Financial Reporting, Accounting, Sales, Financial Modeling, Microsoft Office, Microsoft Excel, Teamwork, Budgets, Negotiation, Competitive Analysis, Sales Process, Telecommunications, Training, Wireless, Leadership, Quotas, Customer Experience, Inventory Management, Analysis, Networking, ITIL Certified, Process Improvement, Crystal Reports, Corporate Budgeting, Valuation, Microsoft Exchange, Finance, Corporate Finance, PowerPoint, Data Entry, Time Management, Access, Cellular Communications, Mobile Devices, Business Analysis, Management, ITIL
Education
San Jose State University
Bachelor of Science (B.S.), Business Administration, Corporate Financial Management
Scott Ford Scott Ford's Asurion Experience May 2010 - April 2014
Job Solutions Architect at Chef Software
Industry Computer Software
Experience
Chef Software July 2015 - Present
Chef (formerly Opscode) April 2014 - June 2015
Asurion May 2010 - April 2014
The Playlist Generation 2007 - September 2010
Azoffmusic Management May 2005 - May 2006
Line 6, Inc. 2003 - 2005
Scout Electromedia November 1999 - December 2000
Bill Graham Presents January 1997 - November 1999
Skills
Linux, Apache, Perl, Networking, Bash, Nagios, MySQL, Subversion, HTML, System Administration, TCP/IP, Sed, Pro Tools, Mobile Applications, F5 BigIP, RHEL, DNS, SSH, Awk, JIRA, CSS, JBoss Application Server, PostgreSQL, Open Source, Amazon Web Services..., WordPress, Shell Scripting, Software Documentation, Ruby, Mac OS X, Plone, Release Engineering, Build Automation, Infrastructure as Code, Python, Git, Chef, Integration, Cassandra, DevOps, Indie Rock, MongoDB, Servers
Education
San Francisco State University
Music, Audio Engineering
University of California, Los Angeles
Computer Science
Chef Software July 2015 - Present
Chef (formerly Opscode) April 2014 - June 2015
Asurion May 2010 - April 2014
The Playlist Generation 2007 - September 2010
Azoffmusic Management May 2005 - May 2006
Line 6, Inc. 2003 - 2005
Scout Electromedia November 1999 - December 2000
Bill Graham Presents January 1997 - November 1999
Skills
Linux, Apache, Perl, Networking, Bash, Nagios, MySQL, Subversion, HTML, System Administration, TCP/IP, Sed, Pro Tools, Mobile Applications, F5 BigIP, RHEL, DNS, SSH, Awk, JIRA, CSS, JBoss Application Server, PostgreSQL, Open Source, Amazon Web Services..., WordPress, Shell Scripting, Software Documentation, Ruby, Mac OS X, Plone, Release Engineering, Build Automation, Infrastructure as Code, Python, Git, Chef, Integration, Cassandra, DevOps, Indie Rock, MongoDB, Servers
Education
San Francisco State University
Music, Audio Engineering
University of California, Los Angeles
Computer Science
SHARON D BEAN SHARON D BEAN's Asurion Experience January 2014 - January 2015
Job Student at Strayer University
Industry Insurance
Experience
Asurion January 2014 - January 2015
CSC April 2014 - April 2014
Permanent General November 2007 - January 2014
Permanent General March 2007 - October 2007
Comdata November 2006 - January 2007
Sprint PCS November 2001 - June 2005
Skills
Claim, Claims Management, Underwriting, Casualty, Access, Commercial Insurance, Sales, Process Improvement, Analysis, Commercial Lines, Property, Legal Liability, Training, PeopleSoft, Risk Management, Team Building, Troubleshooting, Management, Administration, Microsoft Word, Microsoft Excel, Microsoft Office, Life Insurance, Customer Retention, Casualty Insurance, Customer Service, Property & Casualty...
Education
Strayer University Nashville, Tn 2011 — 2014
Still going, Computer and Information Sciences and Support Services
Hillsboro High School 1978 — 1981
High School, General Studies
Asurion January 2014 - January 2015
CSC April 2014 - April 2014
Permanent General November 2007 - January 2014
Permanent General March 2007 - October 2007
Comdata November 2006 - January 2007
Sprint PCS November 2001 - June 2005
Skills
Claim, Claims Management, Underwriting, Casualty, Access, Commercial Insurance, Sales, Process Improvement, Analysis, Commercial Lines, Property, Legal Liability, Training, PeopleSoft, Risk Management, Team Building, Troubleshooting, Management, Administration, Microsoft Word, Microsoft Excel, Microsoft Office, Life Insurance, Customer Retention, Casualty Insurance, Customer Service, Property & Casualty...
Education
Strayer University Nashville, Tn 2011 — 2014
Still going, Computer and Information Sciences and Support Services
Hillsboro High School 1978 — 1981
High School, General Studies
Edward Delmundo Edward Delmundo's Asurion Experience September 2010 - Present
Job Senior National Account Manager West Area Verizon Wireless at Asurion
Industry Wireless
Experience
Asurion September 2010 - Present
Sprint Nextel January 2006 - September 2010
2004-2006 Sprint Nextel July 2004 - January 2006
Gateway January 2001 - January 2004
iMotors.com January 2000 - January 2001
Skills
Wireless, Solution Selling, Sales Management, Channel, Sales, Sales Operations, Leadership, Training, Strategy, Management, Program Management, Call Centers, Marketing, Coaching, Operations Management, Time Management, Retail, Human Resources, Channel Partners, Recruiting, Selling, Budgets, Customer Service, Customer Experience, Negotiation, Direct Sales, B2B, Product Marketing, Business Development, Product Management, Team Leadership, Mobile Devices, Vendor Management, New Business Development, Employee Training, Hiring, Team Building, Competitive Analysis, Forecasting, Mobile Technology, P, Networking, Sales Presentations, Key Account Management, Go-to-market Strategy, Marketing Strategy, Strategic Planning, Merchandising, Business Planning, Inventory Management
Education
University of Phoenix 2011 — 2013
Bachelor's degree, Information Technology - Multimedia & Visual Communication
San Jose State University 1998 — 1999
Computer Science; Computer Programming and Web Design
Leland High School 1994 — 1997
High School Diploma, graduated
Consumnes River Community College
BS program, Management Information Systems
De Anza Junior College
BS program, Management Information Systems
Asurion September 2010 - Present
Sprint Nextel January 2006 - September 2010
2004-2006 Sprint Nextel July 2004 - January 2006
Gateway January 2001 - January 2004
iMotors.com January 2000 - January 2001
Skills
Wireless, Solution Selling, Sales Management, Channel, Sales, Sales Operations, Leadership, Training, Strategy, Management, Program Management, Call Centers, Marketing, Coaching, Operations Management, Time Management, Retail, Human Resources, Channel Partners, Recruiting, Selling, Budgets, Customer Service, Customer Experience, Negotiation, Direct Sales, B2B, Product Marketing, Business Development, Product Management, Team Leadership, Mobile Devices, Vendor Management, New Business Development, Employee Training, Hiring, Team Building, Competitive Analysis, Forecasting, Mobile Technology, P, Networking, Sales Presentations, Key Account Management, Go-to-market Strategy, Marketing Strategy, Strategic Planning, Merchandising, Business Planning, Inventory Management
Education
University of Phoenix 2011 — 2013
Bachelor's degree, Information Technology - Multimedia & Visual Communication
San Jose State University 1998 — 1999
Computer Science; Computer Programming and Web Design
Leland High School 1994 — 1997
High School Diploma, graduated
Consumnes River Community College
BS program, Management Information Systems
De Anza Junior College
BS program, Management Information Systems
Leandro Ingraham Leandro Ingraham's Asurion Experience January 2014 - August 2014
Job Information Technology Professional
Industry Information Technology and Services
Experience
DaVita Kidney Care December 2014 - Present
Asurion January 2014 - August 2014
Sleep Inn & Suites November 2013 - January 2014
Saint Leo University August 2012 - April 2013
Research In Motion May 2012 - August 2012
Saint Leo University August 2011 - April 2012
Saint Leo University May 2010 - May 2011
Bristol Group of Companies July 2007 - December 2009
Continental Airlines November 2005 - July 2007
Skills
Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Team Leadership, Microsoft Word, Computer Hardware, Public Speaking, Troubleshooting, Access, Active Directory, XP, Windows 7, Windows, Software Documentation, Teamwork, Team Building, Virtualization, Visio, SharePoint, Testing, Management, Networking, Performance Testing, Personal Branding, Blackberry Enterprise..., Social Media Marketing, Social Networking, Office Administration, Customer Support, Help Desk Support, Leadership, Information Technology, OS X
Education
Saint Leo University 2010 — 2013
Bachelors, Computer Information Systems
Eastern College 2004 — 2005
Diploma, Computer Service Technology
DaVita Kidney Care December 2014 - Present
Asurion January 2014 - August 2014
Sleep Inn & Suites November 2013 - January 2014
Saint Leo University August 2012 - April 2013
Research In Motion May 2012 - August 2012
Saint Leo University August 2011 - April 2012
Saint Leo University May 2010 - May 2011
Bristol Group of Companies July 2007 - December 2009
Continental Airlines November 2005 - July 2007
Skills
Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Team Leadership, Microsoft Word, Computer Hardware, Public Speaking, Troubleshooting, Access, Active Directory, XP, Windows 7, Windows, Software Documentation, Teamwork, Team Building, Virtualization, Visio, SharePoint, Testing, Management, Networking, Performance Testing, Personal Branding, Blackberry Enterprise..., Social Media Marketing, Social Networking, Office Administration, Customer Support, Help Desk Support, Leadership, Information Technology, OS X
Education
Saint Leo University 2010 — 2013
Bachelors, Computer Information Systems
Eastern College 2004 — 2005
Diploma, Computer Service Technology
Jeannette Macaluso's Asurion Experience January 2015 - July 2015
Job HR Coordinator at API Technologies
Industry Human Resources
Experience
API Technologies Corp. August 2015 - Present
Asurion January 2015 - July 2015
Sotera Defense Solutions, Inc. October 2011 - January 2013
Life Technologies November 2010 - August 2011
Randstad May 2010 - October 2010
Unishippers February 2010 - May 2010
Worldwide Express June 2009 - January 2010
Aspen Dental December 2008 - June 2009
Worldwide Express October 2008 - October 2008
ALDI Inc. June 2006 - September 2008
Skills
Talent Acquisition, Employee Relations, Recruiting, Applicant Tracking..., Human Resources, Onboarding, HRIS, Talent Management, Sourcing, Technical Recruiting, New Hire Orientations, Personnel Management, Temporary Placement, Interviews, Workforce Planning, Training, Internet Recruiting, Employee Benefits, Screening Resumes, Leadership, Resource Management, Hiring, HR Consulting, PeopleSoft, Employer Branding, Screening, Succession Planning, Benefits Negotiation, Management, Employment Law, Payroll, Cold Calling, Contract Recruitment, Temporary Staffing, Career Development, Employee Training, HR Policies, Compensation & Benefit, Employee Engagement, Resume Writing, Job Descriptions, Staffing Services, Customer Service
Education
Shippensburg University of Pennsylvania 2002 — 2006
BSBA, Marketing, General Management
API Technologies Corp. August 2015 - Present
Asurion January 2015 - July 2015
Sotera Defense Solutions, Inc. October 2011 - January 2013
Life Technologies November 2010 - August 2011
Randstad May 2010 - October 2010
Unishippers February 2010 - May 2010
Worldwide Express June 2009 - January 2010
Aspen Dental December 2008 - June 2009
Worldwide Express October 2008 - October 2008
ALDI Inc. June 2006 - September 2008
Skills
Talent Acquisition, Employee Relations, Recruiting, Applicant Tracking..., Human Resources, Onboarding, HRIS, Talent Management, Sourcing, Technical Recruiting, New Hire Orientations, Personnel Management, Temporary Placement, Interviews, Workforce Planning, Training, Internet Recruiting, Employee Benefits, Screening Resumes, Leadership, Resource Management, Hiring, HR Consulting, PeopleSoft, Employer Branding, Screening, Succession Planning, Benefits Negotiation, Management, Employment Law, Payroll, Cold Calling, Contract Recruitment, Temporary Staffing, Career Development, Employee Training, HR Policies, Compensation & Benefit, Employee Engagement, Resume Writing, Job Descriptions, Staffing Services, Customer Service
Education
Shippensburg University of Pennsylvania 2002 — 2006
BSBA, Marketing, General Management
Ray (RJ) Zukowski's Asurion Experience May 2013 - July 2013
Job Management Consultant at Quintel Management Consulting
Industry Financial Services
Experience
Quintel Management Consulting July 2014 - Present
St. Mary's College of Maryland May 2012 - May 2014
Asurion May 2013 - July 2013
Asurion May 2012 - July 2012
St. Mary's College of Maryland May 2011 - May 2012
Skills
Leadership, Microsoft Excel, Hardwork, Community Outreach, Higher Education, Critical Thinking, Finance, Fundraising, Nonprofits, Microsoft Office, SAP, Data Analysis, Management
Education
St. Mary's College of Maryland 2010 — 2014
Bachelor's Degree, Economics, Political Science
The London School of Economics and Political Science (LSE)
Economics
Quintel Management Consulting July 2014 - Present
St. Mary's College of Maryland May 2012 - May 2014
Asurion May 2013 - July 2013
Asurion May 2012 - July 2012
St. Mary's College of Maryland May 2011 - May 2012
Skills
Leadership, Microsoft Excel, Hardwork, Community Outreach, Higher Education, Critical Thinking, Finance, Fundraising, Nonprofits, Microsoft Office, SAP, Data Analysis, Management
Education
St. Mary's College of Maryland 2010 — 2014
Bachelor's Degree, Economics, Political Science
The London School of Economics and Political Science (LSE)
Economics
Iris Carrasquillo Iris Carrasquillo's Asurion Experience March 2005 - January 2008
Job customer service at Sears Holdings Corporation
Industry Retail
Experience
Standard Functional Foods Group, Inc. September 2013 - Present
Sears Holdings Corporation October 2012 - July 2013
Asurion March 2005 - January 2008
Skills
Customer Service, Food handling, Inventory Management, Retail, Inventory Control, Customer Satisfaction, Merchandising, Cashiering, Time Management, Profit, Microsoft Word, Sales, Microsoft Office, Microsoft Excel
Education
Southwest Florida College 2009 — 2011
AS, Criminal Justice
Avon Park High 1993 — 1995
Associate of Science (A.S.), Criminal Justice/Police Science
Standard Functional Foods Group, Inc. September 2013 - Present
Sears Holdings Corporation October 2012 - July 2013
Asurion March 2005 - January 2008
Skills
Customer Service, Food handling, Inventory Management, Retail, Inventory Control, Customer Satisfaction, Merchandising, Cashiering, Time Management, Profit, Microsoft Word, Sales, Microsoft Office, Microsoft Excel
Education
Southwest Florida College 2009 — 2011
AS, Criminal Justice
Avon Park High 1993 — 1995
Associate of Science (A.S.), Criminal Justice/Police Science
Jared Balzer's Asurion Experience May 2014 - Present
Job Senior Learning Specialist at Home Depot
Industry Professional Training & Coaching
Experience
Home Depot July 2015 - Present
Asurion May 2014 - Present
Direct Energy 2012 - 2014
The Training Associates 2010 - 2012
AT&T Mobility 2008 - 2010
AirLink Communications 2007 - 2008
Custom Cellular 2005 - 2007
Farmers Insurance 2002 - 2005
Skills
Sales, Training Delivery, Instructor-led Training, Selling Skills, Soft Skills, Employee Training, Customer Experience, Sales Process, Leadership, Presentation Development, Personal Training, Sales Management, Training, Management Training..., Speech Writing, Report Writing, Proposal Writing, News Writing, Leadership Development, E-Learning, Needs Analysis, Proprietary Systems, Communication Skills, Web Based Training, Hands-on Training, ADDIE, Captivate, Team Building, Customer Service, Public Speaking, Management, Marketing Strategy, Change Management, Project Management, Process Improvement, Instructional Design, Program Management, Recruiting, CRM, Customer Retention, Sales Operations, Communication
Education
Southern Illinois University, Edwardsville 2006 — 2009
University of Missouri-Saint Louis 2004 — 2005
Home Depot July 2015 - Present
Asurion May 2014 - Present
Direct Energy 2012 - 2014
The Training Associates 2010 - 2012
AT&T Mobility 2008 - 2010
AirLink Communications 2007 - 2008
Custom Cellular 2005 - 2007
Farmers Insurance 2002 - 2005
Skills
Sales, Training Delivery, Instructor-led Training, Selling Skills, Soft Skills, Employee Training, Customer Experience, Sales Process, Leadership, Presentation Development, Personal Training, Sales Management, Training, Management Training..., Speech Writing, Report Writing, Proposal Writing, News Writing, Leadership Development, E-Learning, Needs Analysis, Proprietary Systems, Communication Skills, Web Based Training, Hands-on Training, ADDIE, Captivate, Team Building, Customer Service, Public Speaking, Management, Marketing Strategy, Change Management, Project Management, Process Improvement, Instructional Design, Program Management, Recruiting, CRM, Customer Retention, Sales Operations, Communication
Education
Southern Illinois University, Edwardsville 2006 — 2009
University of Missouri-Saint Louis 2004 — 2005
Angela Davison's Asurion Experience June 2013 - Present
Job Tech Support
Industry Telecommunications
Experience
University of Phoenix April 2014 - Present
Asurion June 2013 - Present
Stream Global Services June 2012 - Present
LA Fitness June 2011 - December 2012
Skills
Customer Service, Customer Satisfaction, Call Centers, Data Entry, Telephone Skills, Microsoft Office, Outlook, Sales, Customer Retention, Microsoft Word, Time Management, Microsoft Excel, Customer Experience, Social Networking, Training, Event Planning, Public Speaking, Leadership, Coaching, Critical Thinking, Troubleshooting, Data Analysis, Networking, PowerPoint, Social Media, Technical Support, Teamwork, Windows, Telecommunications, Help Desk Support
Education
Argosy University Phoenix 2013 — 2015
Bachelor of Business Administration (B.B.A.)
Premier Support University 2014 — 2014
Associate of Technology, Information Technology
South Mountain Community College 2012 — 2014
Associate of Arts (AA), Sport and Fitness Administration/Management
University of Phoenix April 2014 - Present
Asurion June 2013 - Present
Stream Global Services June 2012 - Present
LA Fitness June 2011 - December 2012
Skills
Customer Service, Customer Satisfaction, Call Centers, Data Entry, Telephone Skills, Microsoft Office, Outlook, Sales, Customer Retention, Microsoft Word, Time Management, Microsoft Excel, Customer Experience, Social Networking, Training, Event Planning, Public Speaking, Leadership, Coaching, Critical Thinking, Troubleshooting, Data Analysis, Networking, PowerPoint, Social Media, Technical Support, Teamwork, Windows, Telecommunications, Help Desk Support
Education
Argosy University Phoenix 2013 — 2015
Bachelor of Business Administration (B.B.A.)
Premier Support University 2014 — 2014
Associate of Technology, Information Technology
South Mountain Community College 2012 — 2014
Associate of Arts (AA), Sport and Fitness Administration/Management
Matt Crews's Asurion Experience 2012 - Present
Job Senior Operations Manager / Asurion / Operations Turnaround Specialist
Industry Consumer Services
Experience
Asurion 2012 - Present
Asurion 2008 - 2012
Asurion 2006 - 2008
Asurion 2005 - 2006
First Banking Services of the South 2004 - 2005
Skills
Call Centers, Customer Satisfaction, Leadership, Customer Experience, Team Building, Call Center, Customer Service, Employee Relations, Forecasting, Workforce Management, Customer Retention, Operations Management, Team Leadership, Account Management, Telecommunications, Management, Sales Operations, Business Process..., Vendor Management, Process Improvement, Cross-functional Team..., CRM, Training, Performance Management, Coaching, End User Support, Hardware, Help Desk Support, Internet, iOS, Microsoft Office, Systems Administration, Avaya, Strategy, Employee Training, Project Management, Technical Support, System Administration
Education
Southwestern College 2005 — 2007
Bachelor of Science, Security Management
Asurion 2012 - Present
Asurion 2008 - 2012
Asurion 2006 - 2008
Asurion 2005 - 2006
First Banking Services of the South 2004 - 2005
Skills
Call Centers, Customer Satisfaction, Leadership, Customer Experience, Team Building, Call Center, Customer Service, Employee Relations, Forecasting, Workforce Management, Customer Retention, Operations Management, Team Leadership, Account Management, Telecommunications, Management, Sales Operations, Business Process..., Vendor Management, Process Improvement, Cross-functional Team..., CRM, Training, Performance Management, Coaching, End User Support, Hardware, Help Desk Support, Internet, iOS, Microsoft Office, Systems Administration, Avaya, Strategy, Employee Training, Project Management, Technical Support, System Administration
Education
Southwestern College 2005 — 2007
Bachelor of Science, Security Management
Carla Swanger Carla Swanger's Asurion Experience September 2013 - August 2014
Job DISPATCHER/SECURITY at COVEY SECURITY
Industry Information Technology and Services
Experience
COVEY SECURITY March 2015 - Present
Lexington Law Firm February 2015 - August 2015
Cox Communications June 2014 - January 2015
Asurion September 2013 - August 2014
Verizon Wireless Chandler AZ September 2007 - September 2013
Landspan trucking company October 2006 - October 2007
Sierra Sonora enterprises March 2002 - May 2004
Sacramento Municipal Court February 1991 - July 1997
Skills
PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Retail, Customer Satisfaction, Time Management, Process Improvement, Access, Troubleshooting, Inventory Management, Data Entry, Team Leadership, Team Building, Invoicing, Training, Windows 7, Telephone Skills, Teamwork, Account Management, Windows, Purchasing, Technical Training, Soft Skills, Call Centers, Cross-functional Team..., Leadership, Sales
Education
Salt Lake Community College 2002 — 2004
Transportation and Hazmat, Transportation and Materials Moving, 4.0
COVEY SECURITY March 2015 - Present
Lexington Law Firm February 2015 - August 2015
Cox Communications June 2014 - January 2015
Asurion September 2013 - August 2014
Verizon Wireless Chandler AZ September 2007 - September 2013
Landspan trucking company October 2006 - October 2007
Sierra Sonora enterprises March 2002 - May 2004
Sacramento Municipal Court February 1991 - July 1997
Skills
PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Retail, Customer Satisfaction, Time Management, Process Improvement, Access, Troubleshooting, Inventory Management, Data Entry, Team Leadership, Team Building, Invoicing, Training, Windows 7, Telephone Skills, Teamwork, Account Management, Windows, Purchasing, Technical Training, Soft Skills, Call Centers, Cross-functional Team..., Leadership, Sales
Education
Salt Lake Community College 2002 — 2004
Transportation and Hazmat, Transportation and Materials Moving, 4.0
Ashwin Neurgaonkar Ashwin Neurgaonkar's Asurion Experience July 2009 - May 2010
Job Software Engineer at Uber
Industry Computer Software
Experience
Uber September 2014 - Present
Originate Inc January 2011 - September 2014
San Francisco State University December 2012 - June 2014
San Francisco State University January 2009 - 2011
Asurion July 2009 - May 2010
Skills
Android, Java, User Experience, Android Development, Mobile Applications, SQL, Python
Education
San Francisco State University 2008 — 2014
MS, Computer Science
University of Mumbai 2004 — 2008
BE, Computer Engineering
Uber September 2014 - Present
Originate Inc January 2011 - September 2014
San Francisco State University December 2012 - June 2014
San Francisco State University January 2009 - 2011
Asurion July 2009 - May 2010
Skills
Android, Java, User Experience, Android Development, Mobile Applications, SQL, Python
Education
San Francisco State University 2008 — 2014
MS, Computer Science
University of Mumbai 2004 — 2008
BE, Computer Engineering
Abdulrahman Jasim's Asurion Experience August 2014 - Present
Job Dynamics AX Developer at Asurion
Industry Computer Software
Experience
Asurion August 2014 - Present
Asurion October 2013 - August 2014
Asurion April 2012 - October 2013
Ion Objects May 2012 - August 2012
awebuilder.com January 2008 - December 2011
Mall Marketing Media August 2008 - May 2009
Skills
jQuery Mobile..., Java, CSS, HTML 5, Web Development, Dreamweaver, MySQL, Photoshop, Web Design, JavaScript, Graphic Design, Cross-browser..., Adobe Test and Target, Joomla 1.5, 1.7, 2.5, K2 Component, .NET, ASP.NET, CMS, HTML5, Joomla, Microsoft SQL Server, PHP, Windows, WordPress, HTML
Education
Weber State University 2005 — 2008
Bachelors, ScienceComputer Science/ Software Engineering
Salt Lake Community College 2001 — 2004
Associate of Science (AS), Computer and Information Sciences, General
Asurion August 2014 - Present
Asurion October 2013 - August 2014
Asurion April 2012 - October 2013
Ion Objects May 2012 - August 2012
awebuilder.com January 2008 - December 2011
Mall Marketing Media August 2008 - May 2009
Skills
jQuery Mobile..., Java, CSS, HTML 5, Web Development, Dreamweaver, MySQL, Photoshop, Web Design, JavaScript, Graphic Design, Cross-browser..., Adobe Test and Target, Joomla 1.5, 1.7, 2.5, K2 Component, .NET, ASP.NET, CMS, HTML5, Joomla, Microsoft SQL Server, PHP, Windows, WordPress, HTML
Education
Weber State University 2005 — 2008
Bachelors, ScienceComputer Science/ Software Engineering
Salt Lake Community College 2001 — 2004
Associate of Science (AS), Computer and Information Sciences, General
Timothy Dilks Timothy Dilks's Asurion Experience October 2011 - March 2015
Job Enterprise Architect at Dave Ramsey
Industry Information Technology and Services
Experience
Dave Ramsey May 2015 - Present
Asurion October 2011 - March 2015
Asurion May 2011 - October 2011
Asurion February 2010 - September 2011
Enterprise Strategies Inc. June 2009 - February 2010
Siemens Government Services (SGS) May 2007 - March 2009
UGS 2005 - 2007
United States Navy 2003 - 2005
United States Navy June 1996 - July 1999
Skills
Enterprise Architecture, Leadership, TOGAF, Program Management, SOA Governance, SOA, Requirements Analysis, Integration, Project Management, Process Improvement, SDLC, Management, PMP, BPMN, DoDAF, Archimate, SysML, UPDM, Scrum, Agile & Waterfall..., Troux, Sparx Enterprise..., SharePoint
Education
Stevens Institute of Technology 2013 — 2015
Masters, Systems Engineering
United States Naval Academy 1999 — 2003
Engineering
Dave Ramsey May 2015 - Present
Asurion October 2011 - March 2015
Asurion May 2011 - October 2011
Asurion February 2010 - September 2011
Enterprise Strategies Inc. June 2009 - February 2010
Siemens Government Services (SGS) May 2007 - March 2009
UGS 2005 - 2007
United States Navy 2003 - 2005
United States Navy June 1996 - July 1999
Skills
Enterprise Architecture, Leadership, TOGAF, Program Management, SOA Governance, SOA, Requirements Analysis, Integration, Project Management, Process Improvement, SDLC, Management, PMP, BPMN, DoDAF, Archimate, SysML, UPDM, Scrum, Agile & Waterfall..., Troux, Sparx Enterprise..., SharePoint
Education
Stevens Institute of Technology 2013 — 2015
Masters, Systems Engineering
United States Naval Academy 1999 — 2003
Engineering
Ayodeji Bello Ayodeji Bello's Asurion Experience March 2013 - June 2015
Job Application Management Sr. Analyst at Dell
Industry Information Technology and Services
Experience
Dell November 2014 - Present
Asurion March 2013 - June 2015
Asurion August 2012 - March 2013
A & R Tax and Real Estate January 2009 - August 2011
Skills
Linux System..., Systems Analysis, System Administration, System Monitoring, Software Engineering, Unix, Software Quality..., Application Support, Database Administration, Networking, Data Recovery, Web Services, Systems Engineering, Technical Support, Windows Server, Databases, Disaster Recovery, HTML, Windows XP, Windows 7, VMware, Microsoft SQL Server, Servers, Software Documentation, SDLC
Education
Strayer University 2010 — 2011
Graduate Certificate, Software Engineering
Virginia International University 2008 — 2010
Master's degree, Computer and Information System
University of Ilorin 2001 — 2005
Bachelor of Science (B.Sc.), Physics
Dell November 2014 - Present
Asurion March 2013 - June 2015
Asurion August 2012 - March 2013
A & R Tax and Real Estate January 2009 - August 2011
Skills
Linux System..., Systems Analysis, System Administration, System Monitoring, Software Engineering, Unix, Software Quality..., Application Support, Database Administration, Networking, Data Recovery, Web Services, Systems Engineering, Technical Support, Windows Server, Databases, Disaster Recovery, HTML, Windows XP, Windows 7, VMware, Microsoft SQL Server, Servers, Software Documentation, SDLC
Education
Strayer University 2010 — 2011
Graduate Certificate, Software Engineering
Virginia International University 2008 — 2010
Master's degree, Computer and Information System
University of Ilorin 2001 — 2005
Bachelor of Science (B.Sc.), Physics
Shane Husband's Asurion Experience December 2013 - Present
Job Director, IT at Asurion
Industry Information Technology and Services
Experience
Asurion December 2013 - Present
Asurion November 2013 - Present
The Active Network February 2012 - February 2013
Nissan North America March 2011 - December 2011
Catapult Systems November 2010 - October 2011
Mustang May 2006 - November 2010
United Healthcare November 2004 - December 2005
Skills
SharePoint, K2 Blackpearl, Agile Application..., Agile Project Management, PMP, .NET, Microsoft SQL Server, K2, Software Development, Scrum, SDLC, Agile Methodologies, Business Intelligence, Databases, Software Documentation, C#
Education
University of Southern Mississippi 1997 — 1999
MA, English
Sam Houston State University 1990 — 1995
BA
Asurion December 2013 - Present
Asurion November 2013 - Present
The Active Network February 2012 - February 2013
Nissan North America March 2011 - December 2011
Catapult Systems November 2010 - October 2011
Mustang May 2006 - November 2010
United Healthcare November 2004 - December 2005
Skills
SharePoint, K2 Blackpearl, Agile Application..., Agile Project Management, PMP, .NET, Microsoft SQL Server, K2, Software Development, Scrum, SDLC, Agile Methodologies, Business Intelligence, Databases, Software Documentation, C#
Education
University of Southern Mississippi 1997 — 1999
MA, English
Sam Houston State University 1990 — 1995
BA
Tina Chung Tina Chung's Asurion Experience August 2014 - Present
Job Training and Development Specialist at Asurion
Industry Professional Training & Coaching
Experience
Asurion August 2014 - Present
AT&T Mobility May 2012 - August 2014
AT&T December 2011 - June 2012
Tina Chung SAT Coaching August 2010 - December 2011
Korea Senior Management Institute June 2007 - August 2011
Skills
Cold Calling, Telecommunications, Solution Selling, Wireless, Sales Process, Account Management, Sales, Marketing, Time Management, Customer Service, Market Research, Social Media Marketing, Selling, Sales Operations, Customer Retention, Strategic Partnerships, Direct Sales, Customer Satisfaction, Leadership, Unified Communications, Sales Management, B2B, Salesforce.com, Team Leadership, Managed Services, Sales Presentations, SaaS, Mobile Devices
Education
Erickson Coaching 2014 — 2015
Art and Science of Coaching
Smith College 2006 — 2010
Bachelor of Arts (B.A.), Psychology
Seoul International School 2002 — 2006
High School Diploma
Asurion August 2014 - Present
AT&T Mobility May 2012 - August 2014
AT&T December 2011 - June 2012
Tina Chung SAT Coaching August 2010 - December 2011
Korea Senior Management Institute June 2007 - August 2011
Skills
Cold Calling, Telecommunications, Solution Selling, Wireless, Sales Process, Account Management, Sales, Marketing, Time Management, Customer Service, Market Research, Social Media Marketing, Selling, Sales Operations, Customer Retention, Strategic Partnerships, Direct Sales, Customer Satisfaction, Leadership, Unified Communications, Sales Management, B2B, Salesforce.com, Team Leadership, Managed Services, Sales Presentations, SaaS, Mobile Devices
Education
Erickson Coaching 2014 — 2015
Art and Science of Coaching
Smith College 2006 — 2010
Bachelor of Arts (B.A.), Psychology
Seoul International School 2002 — 2006
High School Diploma
Krista Johnson Krista Johnson's Asurion Experience 2003 - 2004
Job Sales Coordination & Marketing Support
Industry Telecommunications
Experience
NetVersant Solutions January 2015 - Present
Intertek August 2014 - November 2014
Oil States Industries November 2013 - July 2014
Wyman Gordon April 2011 - August 2013
Interactive Response Technologies, (IRT) September 2009 - February 2011
Univar 2008 - 2009
Chemcentral 2004 - 2008
Asurion 2003 - 2004
XO Communications (Formerly Nextlink) January 2000 - January 2003
Houston Cellular 1997 - 2000
Skills
Customer Retention, Customer Satisfaction, Management, Call Center, Customer Service, Performance Management, Sales, B2B, Telecommunications, Quality Assurance, Manufacturing, Forecasting, Procurement, Coaching, New Business Development, Microsoft Office, Call Centers, Account Management, Sales Management, Time Management, Project Management, Operations Management, Leadership, Team Building, Contract Negotiation, Human Resources, Inventory Management, Logistics, Cross-functional Team..., Budgets, Six Sigma, Purchasing, Pricing, Supply Chain Management, Business Development, Process Improvement, Negotiation, Training, Project Planning, Team Leadership, Customer Relations, Problem Solving, Continuous Improvement, Microsoft Excel, CRM
Education
Stephen F. Austin State University
Stephen F. Austin State University
Speech Communications & Radio /TV
NetVersant Solutions January 2015 - Present
Intertek August 2014 - November 2014
Oil States Industries November 2013 - July 2014
Wyman Gordon April 2011 - August 2013
Interactive Response Technologies, (IRT) September 2009 - February 2011
Univar 2008 - 2009
Chemcentral 2004 - 2008
Asurion 2003 - 2004
XO Communications (Formerly Nextlink) January 2000 - January 2003
Houston Cellular 1997 - 2000
Skills
Customer Retention, Customer Satisfaction, Management, Call Center, Customer Service, Performance Management, Sales, B2B, Telecommunications, Quality Assurance, Manufacturing, Forecasting, Procurement, Coaching, New Business Development, Microsoft Office, Call Centers, Account Management, Sales Management, Time Management, Project Management, Operations Management, Leadership, Team Building, Contract Negotiation, Human Resources, Inventory Management, Logistics, Cross-functional Team..., Budgets, Six Sigma, Purchasing, Pricing, Supply Chain Management, Business Development, Process Improvement, Negotiation, Training, Project Planning, Team Leadership, Customer Relations, Problem Solving, Continuous Improvement, Microsoft Excel, CRM
Education
Stephen F. Austin State University
Stephen F. Austin State University
Speech Communications & Radio /TV
Michelle Couture Michelle Couture's Asurion Experience November 2012 - September 2014
Job Product Marketing Professional
Industry Telecommunications
Experience
Intermedia September 2014 - Present
Asurion November 2012 - September 2014
Polycom July 2007 - November 2012
Skills
Go-to-market Strategy, Product Launch, Unified Communications, Sales Enablement, Channel, Multi-channel Marketing, Partner Management, Channel Partners, Messaging, Strategic Partnerships, Demand Generation, Product Marketing, Product Management, Telecommunications, Salesforce.com, SaaS, Business Alliances, Lead Generation
Education
San Jose State University 2004 — 2007
BS, Marketing
Intermedia September 2014 - Present
Asurion November 2012 - September 2014
Polycom July 2007 - November 2012
Skills
Go-to-market Strategy, Product Launch, Unified Communications, Sales Enablement, Channel, Multi-channel Marketing, Partner Management, Channel Partners, Messaging, Strategic Partnerships, Demand Generation, Product Marketing, Product Management, Telecommunications, Salesforce.com, SaaS, Business Alliances, Lead Generation
Education
San Jose State University 2004 — 2007
BS, Marketing
Adam McAnally Adam McAnally's Asurion Experience July 2015 - Present
Job Customer Service Representative at Asurion
Industry Research
Experience
Asurion July 2015 - Present
National Science Foundation May 2014 - August 2014
University of the South August 2012 - May 2014
DSi (formerly Document Solutions, Inc.) June 2012 - August 2012
Skills
Ecology, Research, Field Work, Data Analysis, Statistics, Statistical Software, Microsoft Excel, Microsoft Word, PowerPoint, Digital Photography, Multivariate Statistics, Higher Education, Public Speaking
Education
Sewanee-The University of the South 2011 — 2015
Ecology and Biodiversity, Biochemistry
Asurion July 2015 - Present
National Science Foundation May 2014 - August 2014
University of the South August 2012 - May 2014
DSi (formerly Document Solutions, Inc.) June 2012 - August 2012
Skills
Ecology, Research, Field Work, Data Analysis, Statistics, Statistical Software, Microsoft Excel, Microsoft Word, PowerPoint, Digital Photography, Multivariate Statistics, Higher Education, Public Speaking
Education
Sewanee-The University of the South 2011 — 2015
Ecology and Biodiversity, Biochemistry
Taise Braithwaite Taise Braithwaite's Asurion Experience 2013 - Present
Job Wireless Professional
Industry Wireless
Experience
Asurion 2013 - Present
Ryla Teleservices January 2011 - December 2011
DIRECTV September 2005 - December 2005
Skills
My areas of expertise...
Education
Strayer University-Georgia 2010 — 2013
Masters of Information Systems, Computer Security
Asurion 2013 - Present
Ryla Teleservices January 2011 - December 2011
DIRECTV September 2005 - December 2005
Skills
My areas of expertise...
Education
Strayer University-Georgia 2010 — 2013
Masters of Information Systems, Computer Security
Carol Lynn Eaton Arrieta Carol Lynn Eaton Arrieta's Asurion Experience 2010 - 2012
Job Service Management Delivery Analyst at Asurion /NEW Customer Service Companies Inc.
Industry Consumer Services
Experience
NEW Customer Service Companies Inc. 2013 - Present
Asurion 2010 - 2012
Asurion / National Electronic Warranty 2002 - 2010
Omega Optical 1996 - 1999
U.S. Air Force March 1978 - May 1995
Skills
Troubleshooting, Customer Service, Team Leadership, Microsoft Office, IT Service Management, Project Management, Strategic Planning, Program Management, Windows, Team Building, Training, Leadership, Software Documentation, Networking, SharePoint, Air Force, Customer Satisfaction, Security Clearance, Cross-functional Team..., Military Logistics, Operational Planning, HTML, Software Development, Operations Management, Call Centers, Change Management, Process Improvement, User Experience, Event Planning, Photoshop, Computer Science, Technical Support, Communication Skills, Travel Planning, Computer Hardware, System Administration, Access, Microsoft Excel, Coaching, Stained Glass, Fused Glass, Art Glass, Windows 7, Helicopter Operations, Quality Assurance, Electronics Repair, Laptops, User Interface Design, Intercultural Relations, Management
Education
Smith College 1989 — 1995
Bachelor of Arts (BA), Computer Science
The Putney School 1973 — 1977
NEW Customer Service Companies Inc. 2013 - Present
Asurion 2010 - 2012
Asurion / National Electronic Warranty 2002 - 2010
Omega Optical 1996 - 1999
U.S. Air Force March 1978 - May 1995
Skills
Troubleshooting, Customer Service, Team Leadership, Microsoft Office, IT Service Management, Project Management, Strategic Planning, Program Management, Windows, Team Building, Training, Leadership, Software Documentation, Networking, SharePoint, Air Force, Customer Satisfaction, Security Clearance, Cross-functional Team..., Military Logistics, Operational Planning, HTML, Software Development, Operations Management, Call Centers, Change Management, Process Improvement, User Experience, Event Planning, Photoshop, Computer Science, Technical Support, Communication Skills, Travel Planning, Computer Hardware, System Administration, Access, Microsoft Excel, Coaching, Stained Glass, Fused Glass, Art Glass, Windows 7, Helicopter Operations, Quality Assurance, Electronics Repair, Laptops, User Interface Design, Intercultural Relations, Management
Education
Smith College 1989 — 1995
Bachelor of Arts (BA), Computer Science
The Putney School 1973 — 1977
Pete Eiden's Asurion Experience April 2011 - November 2013
Job HR Manager at PREMIER System Integrators
Industry Human Resources
Experience
PREMIER System Integrators November 2013 - Present
Asurion April 2011 - November 2013
RTI Surgical June 2004 - April 2011
Naylor Publications February 2004 - June 2004
Skills
Talent Acquisition, Organizational..., Performance Management, Strategic HR, Employee Relations, Compensation & Benefit, HR Policies, Human Resources, HRIS, Employee Benefits, Job Evaluation, Screening, Recruiting, Training, Talent Management, PeopleSoft, Workforce Planning, FMLA, Benefits Administration, Applicant Tracking..., Succession Planning, New Hire Orientations, Taleo, Job Descriptions, Deferred Compensation, Employee Engagement, Social Media, Coaching, HR Consulting, Labor Relations, SDLC, Leadership, Change Management, College Recruiting, Management, Employer Branding, Compensation, Employment Law, ADP HRIS, Ultipro HRIS, Classification, Total Rewards, Full-cycle Recruiting, Training & Development, Interviewing, Recruitment/Retention, Job Analysis, Career Development, Investigations, ESOP
Education
Saint Leo University 2005 — 2007
Master of Business Administration (M.B.A.)
Saint Leo University 2003 — 2004
Bachelor's Degree, Psychology, Human Resources
University of Florida 2000 — 2002
Psychology
PREMIER System Integrators November 2013 - Present
Asurion April 2011 - November 2013
RTI Surgical June 2004 - April 2011
Naylor Publications February 2004 - June 2004
Skills
Talent Acquisition, Organizational..., Performance Management, Strategic HR, Employee Relations, Compensation & Benefit, HR Policies, Human Resources, HRIS, Employee Benefits, Job Evaluation, Screening, Recruiting, Training, Talent Management, PeopleSoft, Workforce Planning, FMLA, Benefits Administration, Applicant Tracking..., Succession Planning, New Hire Orientations, Taleo, Job Descriptions, Deferred Compensation, Employee Engagement, Social Media, Coaching, HR Consulting, Labor Relations, SDLC, Leadership, Change Management, College Recruiting, Management, Employer Branding, Compensation, Employment Law, ADP HRIS, Ultipro HRIS, Classification, Total Rewards, Full-cycle Recruiting, Training & Development, Interviewing, Recruitment/Retention, Job Analysis, Career Development, Investigations, ESOP
Education
Saint Leo University 2005 — 2007
Master of Business Administration (M.B.A.)
Saint Leo University 2003 — 2004
Bachelor's Degree, Psychology, Human Resources
University of Florida 2000 — 2002
Psychology
Elizabeth Fuller, M.Ed., SPHR, SHRM-SCP Elizabeth Fuller, M.Ed., SPHR, SHRM-SCP's Asurion Experience November 2004 - September 2005
Job Senior HR Consultant at 5Mile Consulting
Industry Human Resources
Experience
5Mile Consulting LLC March 2014 - Present
Sarah Cannon Research Institute/HCA July 2012 - January 2014
Renal Advantage / Fresenius Medical Care June 2010 - July 2012
AmSurg April 2009 - June 2010
Windsor Health Group, Inc. September 2006 - April 2009
LBMC Employment Partners September 2005 - September 2006
Asurion November 2004 - September 2005
AstraZeneca Pharmaceuticals January 2000 - November 2004
Paragon Rehab December 1997 - December 1999
Vanderbilt Stallworth/HEALTHSOUTH June 1994 - December 1997
Skills
Employee Relations, Employee Benefits, Performance Management, Benefits Communication, Selection Processes, Healthcare, HR Consulting, Succession Planning, Training, Recruiting, Employee Handbooks, Talent Management, New Hire Orientations, HRIS, HR Policies, Leave of Absence, Human Resources, Employment Law, Employee Engagement, Deferred Compensation, Management, Personnel Management, Policy, Leadership, Coaching, Payroll, Hiring, Interviews, Talent Acquisition, Career Development, Leadership Development, Workforce Planning, Applicant Tracking..., FMLA, Strategy
Education
Vanderbilt University 1989 — 1991
M.Ed.
Sewanee-The University of the South 1986 — 1988
BA
Battle Ground Academy 1980 — 1984
High school diploma
5Mile Consulting LLC March 2014 - Present
Sarah Cannon Research Institute/HCA July 2012 - January 2014
Renal Advantage / Fresenius Medical Care June 2010 - July 2012
AmSurg April 2009 - June 2010
Windsor Health Group, Inc. September 2006 - April 2009
LBMC Employment Partners September 2005 - September 2006
Asurion November 2004 - September 2005
AstraZeneca Pharmaceuticals January 2000 - November 2004
Paragon Rehab December 1997 - December 1999
Vanderbilt Stallworth/HEALTHSOUTH June 1994 - December 1997
Skills
Employee Relations, Employee Benefits, Performance Management, Benefits Communication, Selection Processes, Healthcare, HR Consulting, Succession Planning, Training, Recruiting, Employee Handbooks, Talent Management, New Hire Orientations, HRIS, HR Policies, Leave of Absence, Human Resources, Employment Law, Employee Engagement, Deferred Compensation, Management, Personnel Management, Policy, Leadership, Coaching, Payroll, Hiring, Interviews, Talent Acquisition, Career Development, Leadership Development, Workforce Planning, Applicant Tracking..., FMLA, Strategy
Education
Vanderbilt University 1989 — 1991
M.Ed.
Sewanee-The University of the South 1986 — 1988
BA
Battle Ground Academy 1980 — 1984
High school diploma
Amanda Armstead's Asurion Experience January 2009 - December 2010
Job Assistant Account Manager, Westin Beale Street
Industry Hospitality
Experience
Towne Park July 2014 - Present
Towne Park September 2013 - Present
Towne Park March 2013 - September 2013
Towne Park December 2011 - February 2013
Asurion January 2009 - December 2010
T-Mobile July 2006 - December 2008
Skills
Hospitality Industry, Hospitality Management, Guest Service Management, Customer Satisfaction, Customer Service, Customer Engagement, Audio Engineering, Guest Recovery, New Hire Orientations, New Hire Training, Training, Percussion, Percussion Performance, Drums, Drum Set, Valet Parking, Event Planning, Event Management, Events Coordination, Sales, Hotel Management, Hospitality, Hotels, Leadership, Revenue Analysis, Team Building
Education
SAE Institute of Technology-Nashville 2011 — 2012
Diploma, Audio Engineer, 3.8
Towne Park July 2014 - Present
Towne Park September 2013 - Present
Towne Park March 2013 - September 2013
Towne Park December 2011 - February 2013
Asurion January 2009 - December 2010
T-Mobile July 2006 - December 2008
Skills
Hospitality Industry, Hospitality Management, Guest Service Management, Customer Satisfaction, Customer Service, Customer Engagement, Audio Engineering, Guest Recovery, New Hire Orientations, New Hire Training, Training, Percussion, Percussion Performance, Drums, Drum Set, Valet Parking, Event Planning, Event Management, Events Coordination, Sales, Hotel Management, Hospitality, Hotels, Leadership, Revenue Analysis, Team Building
Education
SAE Institute of Technology-Nashville 2011 — 2012
Diploma, Audio Engineer, 3.8
Allison Brumfield Allison Brumfield's Asurion Experience June 2014 - Present
Job Business Intelligence Developer at Asurion
Industry Information Technology and Services
Experience
Asurion June 2014 - Present
St. Olaf College September 2013 - December 2013
Indiana University June 2013 - July 2013
St. Olaf College September 2012 - December 2012
Jacobs Technology June 2012 - August 2012
Jacobs Technology June 2011 - August 2011
Skills
C++, Python, LaTeX, Partial Differential..., Differential Equations, Linear Algebra, Multivariable Calculus, Matlab, Mathematica, Linux, R, Android SDK, Algorithms, Applied Mathematics, Mathematical Modeling, HTML, CSS, Django, SQL
Education
St. Olaf College 2010 — 2014
Bachelor of Arts (BA), Mathematics and Computer Science
Asurion June 2014 - Present
St. Olaf College September 2013 - December 2013
Indiana University June 2013 - July 2013
St. Olaf College September 2012 - December 2012
Jacobs Technology June 2012 - August 2012
Jacobs Technology June 2011 - August 2011
Skills
C++, Python, LaTeX, Partial Differential..., Differential Equations, Linear Algebra, Multivariable Calculus, Matlab, Mathematica, Linux, R, Android SDK, Algorithms, Applied Mathematics, Mathematical Modeling, HTML, CSS, Django, SQL
Education
St. Olaf College 2010 — 2014
Bachelor of Arts (BA), Mathematics and Computer Science
Sean Greenleaf Sean Greenleaf's Asurion Experience November 2013 - November 2014
Job Voice/Data Specialist
Industry Information Technology and Services
Experience
Asurion November 2013 - November 2014
Stericycle December 2012 - November 2013
Nova 6 LLC August 2012 - December 2012
Nova 6 LLC June 2012 - December 2012
South Hills School of Business & Technology December 2010 - September 2012
United States Air Force June 2007 - October 2008
Skills
Web Design, Web Content Management, Technical Writing, Programming, Web Development, Public Speaking, Microsoft Word, Networking, Website Development, Social Media, Microsoft Office, Network Administration, Event Planning, Computer Hardware, Social Networking, Teamwork, Windows, Photoshop, Troubleshooting
Education
South Hills School of Business & Technology 2010 — 2012
Associate of Specialized Technology, Web Page, Digital/Multimedia and Information Resources Design, 3.97
Asurion November 2013 - November 2014
Stericycle December 2012 - November 2013
Nova 6 LLC August 2012 - December 2012
Nova 6 LLC June 2012 - December 2012
South Hills School of Business & Technology December 2010 - September 2012
United States Air Force June 2007 - October 2008
Skills
Web Design, Web Content Management, Technical Writing, Programming, Web Development, Public Speaking, Microsoft Word, Networking, Website Development, Social Media, Microsoft Office, Network Administration, Event Planning, Computer Hardware, Social Networking, Teamwork, Windows, Photoshop, Troubleshooting
Education
South Hills School of Business & Technology 2010 — 2012
Associate of Specialized Technology, Web Page, Digital/Multimedia and Information Resources Design, 3.97
Colleen Borstad's Asurion Experience August 2012 - April 2014
Job IT Workforce Capacity Planning Leader at Hitachi Consulting
Industry Information Technology and Services
Experience
Hitachi Consulting May 2014 - Present
Asurion August 2012 - April 2014
IBM Global Services April 2010 - July 2012
IBM Global Services October 2006 - April 2010
IBM Global Services October 2004 - November 2006
IBM January 1999 - October 2004
IBM July 1995 - January 1999
IBM November 1991 - July 1995
IBM June 1983 - November 1991
Skills
Outsourcing, Service Delivery, Management, Process Improvement, Analysis, Team Leadership, Coaching, Workforce Management, Workforce Planning, Human Resources, Vendor Management, Business Analysis, Testing, Resource Management, Operations Management, SDLC, Business Process..., Employee Engagement, Recruiting, Account Management, Contract Management, Business Analytics, HR Policies, Employee Management, Project Portfolio..., Change Management, Strategic Planning, Training, Program Management, Business Operations..., business ana, Leadership Mentoring, Team Building, Matrix Management, Sales Operations, Project Governance, Organizational..., Leadership, Strategy, Professional Services, IT Strategy, IT Management
Education
University of Tennesse- Knoxville ( Executive Education) 2013 — 2013
Lean Applied to Business Process (LABP)
Radiant Health Institute
Radient Health Institute
Radient Health Institute
South Dakota School of Mines and Technology
BS, Computer Science
Stevens High School
Hitachi Consulting May 2014 - Present
Asurion August 2012 - April 2014
IBM Global Services April 2010 - July 2012
IBM Global Services October 2006 - April 2010
IBM Global Services October 2004 - November 2006
IBM January 1999 - October 2004
IBM July 1995 - January 1999
IBM November 1991 - July 1995
IBM June 1983 - November 1991
Skills
Outsourcing, Service Delivery, Management, Process Improvement, Analysis, Team Leadership, Coaching, Workforce Management, Workforce Planning, Human Resources, Vendor Management, Business Analysis, Testing, Resource Management, Operations Management, SDLC, Business Process..., Employee Engagement, Recruiting, Account Management, Contract Management, Business Analytics, HR Policies, Employee Management, Project Portfolio..., Change Management, Strategic Planning, Training, Program Management, Business Operations..., business ana, Leadership Mentoring, Team Building, Matrix Management, Sales Operations, Project Governance, Organizational..., Leadership, Strategy, Professional Services, IT Strategy, IT Management
Education
University of Tennesse- Knoxville ( Executive Education) 2013 — 2013
Lean Applied to Business Process (LABP)
Radiant Health Institute
Radient Health Institute
Radient Health Institute
South Dakota School of Mines and Technology
BS, Computer Science
Stevens High School
D'Angelo Johnson D'Angelo Johnson's Asurion Experience March 2013 - May 2013
Job Providing World Class Service
Industry Higher Education
Experience
Rubicon Global March 2015 - Present
Brenau University January 2014 - March 2015
The Home Depot May 2013 - January 2014
Asurion March 2013 - May 2013
YouthWorks June 2011 - August 2012
Camp Oasis 4 Kids June 2010 - August 2010
Shaw University September 2004 - April 2009
Dr. Dennis Spurgin D.C Chiropractic Office May 2003 - December 2005
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Social Media, Teamwork, Public Speaking, English, Windows, Event Planning, Outlook, Team Leadership, Teaching, Web Design, Facebook, Marketing, Critical Thinking, Higher Education, HTML, Administrative..., Social Media Marketing, Photoshop, Community Outreach, Nonprofits, Fundraising, Social Networking, Data Entry, Editing, Access, Administration, Data Analysis, Databases, Retail, Sales, Research, Creative Writing, Call Centers, Volunteer Management
Education
Shaw University 2004 — 2009
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Shaw University
Rubicon Global March 2015 - Present
Brenau University January 2014 - March 2015
The Home Depot May 2013 - January 2014
Asurion March 2013 - May 2013
YouthWorks June 2011 - August 2012
Camp Oasis 4 Kids June 2010 - August 2010
Shaw University September 2004 - April 2009
Dr. Dennis Spurgin D.C Chiropractic Office May 2003 - December 2005
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Social Media, Teamwork, Public Speaking, English, Windows, Event Planning, Outlook, Team Leadership, Teaching, Web Design, Facebook, Marketing, Critical Thinking, Higher Education, HTML, Administrative..., Social Media Marketing, Photoshop, Community Outreach, Nonprofits, Fundraising, Social Networking, Data Entry, Editing, Access, Administration, Data Analysis, Databases, Retail, Sales, Research, Creative Writing, Call Centers, Volunteer Management
Education
Shaw University 2004 — 2009
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Shaw University
Jon Malinowski Jon Malinowski's Asurion Experience June 2013 - Present
Job Sr Director of Forecasting at Asurion
Industry Telecommunications
Experience
Asurion June 2013 - Present
Sitel 2002 - June 2013
Cendant 2000 - 2002
UPS 1995 - 2000
Skills
Workforce Management, Six Sigma, Contact Centers, Sales, Finance, Consulting, Telecommunications, Change Management, Performance Management, Operations Management, Forecasting, Management, Leadership, Call Center, Call Centers, Outsourcing, Customer Experience, Coaching, Start-ups, Training, Project Management, CRM, Business Development, Vendor Management, Customer Satisfaction, Human Resources, Account Management, Service Delivery, Avaya, BPO, Team Management, Workforce Planning, Process Improvement, Team Leadership, Analysis, Customer Retention, Project Planning, Business Process..., Strategy, Business Analysis, Sales Operations, Operational Excellence, Call Center Development, Capacity Planning, Competitive Analysis, Offshoring, Cross-functional Team..., Inbound Marketing, Sla, Process Management
Education
St. Thomas University (CA) 1988 — 1992
B.A., Economics
Asurion June 2013 - Present
Sitel 2002 - June 2013
Cendant 2000 - 2002
UPS 1995 - 2000
Skills
Workforce Management, Six Sigma, Contact Centers, Sales, Finance, Consulting, Telecommunications, Change Management, Performance Management, Operations Management, Forecasting, Management, Leadership, Call Center, Call Centers, Outsourcing, Customer Experience, Coaching, Start-ups, Training, Project Management, CRM, Business Development, Vendor Management, Customer Satisfaction, Human Resources, Account Management, Service Delivery, Avaya, BPO, Team Management, Workforce Planning, Process Improvement, Team Leadership, Analysis, Customer Retention, Project Planning, Business Process..., Strategy, Business Analysis, Sales Operations, Operational Excellence, Call Center Development, Capacity Planning, Competitive Analysis, Offshoring, Cross-functional Team..., Inbound Marketing, Sla, Process Management
Education
St. Thomas University (CA) 1988 — 1992
B.A., Economics
Chad Banks, MBA, PMP Chad Banks, MBA, PMP's Asurion Experience May 2014 - Present
Job Experienced IT Leader
Industry Information Technology and Services
Experience
Asurion May 2014 - Present
WellStar Health System July 2012 - April 2014
T-Mobile June 2008 - July 2012
T-Mobile June 2006 - June 2008
Experian June 2004 - February 2006
Convergys April 2001 - May 2003
Skills
Team Building, Customer Service, Management, Call Center, Customer Satisfaction, Telecommunications, Cross-functional Team..., Customer Experience, Visio, Process Improvement, ITIL, Leadership, Analysis, Quality Assurance, Sales Operations, Call Centers, Sales, Budgets, Coaching, Vendor Management, Project Management, Team Leadership, Technical Support, Business Development, Security, Human Resources, Time Management, Program Management, Employee Training, Software Documentation, CRM, Troubleshooting, Networking, Operations Management, Business Analysis, Training, Customer Retention, Change Management, Project Planning, Teamwork, Performance Management, Team Management, Outsourcing, Business Process..., Integration, Account Management, System Administration, Access, Product Development, Strategy
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
Bachelors, Marketing
University of Phoenix
MBA, Technology Management
Asurion May 2014 - Present
WellStar Health System July 2012 - April 2014
T-Mobile June 2008 - July 2012
T-Mobile June 2006 - June 2008
Experian June 2004 - February 2006
Convergys April 2001 - May 2003
Skills
Team Building, Customer Service, Management, Call Center, Customer Satisfaction, Telecommunications, Cross-functional Team..., Customer Experience, Visio, Process Improvement, ITIL, Leadership, Analysis, Quality Assurance, Sales Operations, Call Centers, Sales, Budgets, Coaching, Vendor Management, Project Management, Team Leadership, Technical Support, Business Development, Security, Human Resources, Time Management, Program Management, Employee Training, Software Documentation, CRM, Troubleshooting, Networking, Operations Management, Business Analysis, Training, Customer Retention, Change Management, Project Planning, Teamwork, Performance Management, Team Management, Outsourcing, Business Process..., Integration, Account Management, System Administration, Access, Product Development, Strategy
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
Bachelors, Marketing
University of Phoenix
MBA, Technology Management
Lorinda Wosar Lorinda Wosar's Asurion Experience November 2014 - February 2015
Job Live Chat Representative in Travelzoo at Knoah Solutions
Industry Hospitality
Experience
Asurion November 2014 - February 2015
Knoah Solutions October 2013 - October 2014
Viator July 2013 - October 2013
Netflix January 2013 - July 2013
Public Storage August 2011 - October 2012
Marshall Retail Group June 2009 - August 2011
Marshall Retail Group June 2009 - January 2011
Las Vegas Recovery Center June 2008 - January 2009
Skills
Inventory Control, Retail Sales, Customer Satisfaction, Inventory Management, Loss Prevention, Management, Visual Merchandising, Leisure Travel, Customer Support
Education
Southern New Hampshire University 2014 — 2016
Bachelor of Arts (B.A.), English
University of Phoenix 2008 — 2013
Associate of Arts (A.A.), Hospitality, Travel and Tourism
Asurion November 2014 - February 2015
Knoah Solutions October 2013 - October 2014
Viator July 2013 - October 2013
Netflix January 2013 - July 2013
Public Storage August 2011 - October 2012
Marshall Retail Group June 2009 - August 2011
Marshall Retail Group June 2009 - January 2011
Las Vegas Recovery Center June 2008 - January 2009
Skills
Inventory Control, Retail Sales, Customer Satisfaction, Inventory Management, Loss Prevention, Management, Visual Merchandising, Leisure Travel, Customer Support
Education
Southern New Hampshire University 2014 — 2016
Bachelor of Arts (B.A.), English
University of Phoenix 2008 — 2013
Associate of Arts (A.A.), Hospitality, Travel and Tourism
Jennifer Williams, MBA, CSM Jennifer Williams, MBA, CSM's Asurion Experience October 2012 - February 2015
Job Junior Business Solutions Analyst at Deloitte
Industry Information Technology and Services
Experience
Deloitte February 2015 - Present
Asurion October 2012 - February 2015
Bank of America June 2011 - October 2012
Bank of America January 2010 - June 2011
Bank of America December 2008 - January 2010
Bank of America February 2008 - December 2008
Skills
Microsoft Office, Banking, Management, Leadership, Sales, Project Planning, SDLC, Project Management, Customer Retention, Requirements Gathering, SQL, Financial Services, Business Analysis, Functional Requirements, SharePoint, Business Process, JIRA, Team Building, Business Process..., Problem Solving, Mac OS, Notary Public, Product Vision, Agile Vision, Salesforce.com, Balsamic, HP Quality Center, CA Clarity, Trello, Microsoft Lync, SnagIt, Certified Scrum Master..., User Story Creation, Agile & Waterfall..., Ability to Manage..., Communication Skills, Confluence, WebEx, Employee Training, Mock Auditing, Bank Operations, Anti Money Laundering, OFAC, Planning, Building Relationships, Defect Management, Defect Tracking, Microsoft TFS
Education
Strayer University-Tennessee 2010 — 2012
Master of Business Administration (M.B.A.), Project Management, 4.0
Tennessee State University 2003 — 2007
Bachelor of Business Administration (B.B.A.), Information Technology
Deloitte February 2015 - Present
Asurion October 2012 - February 2015
Bank of America June 2011 - October 2012
Bank of America January 2010 - June 2011
Bank of America December 2008 - January 2010
Bank of America February 2008 - December 2008
Skills
Microsoft Office, Banking, Management, Leadership, Sales, Project Planning, SDLC, Project Management, Customer Retention, Requirements Gathering, SQL, Financial Services, Business Analysis, Functional Requirements, SharePoint, Business Process, JIRA, Team Building, Business Process..., Problem Solving, Mac OS, Notary Public, Product Vision, Agile Vision, Salesforce.com, Balsamic, HP Quality Center, CA Clarity, Trello, Microsoft Lync, SnagIt, Certified Scrum Master..., User Story Creation, Agile & Waterfall..., Ability to Manage..., Communication Skills, Confluence, WebEx, Employee Training, Mock Auditing, Bank Operations, Anti Money Laundering, OFAC, Planning, Building Relationships, Defect Management, Defect Tracking, Microsoft TFS
Education
Strayer University-Tennessee 2010 — 2012
Master of Business Administration (M.B.A.), Project Management, 4.0
Tennessee State University 2003 — 2007
Bachelor of Business Administration (B.B.A.), Information Technology
Sean McDaniel Sean McDaniel's Asurion Experience December 2013 - Present
Job Experienced Social Media Expert, Web Designer, Writer and Tech Consultant.
Industry Marketing and Advertising
Experience
Asurion December 2013 - Present
Freelance eBay Consultant June 2000 - Present
Self-Employed June 1995 - Present
Perceptis May 2012 - December 2013
Joseph C. McDaniel, P.C. July 2008 - January 2012
Blockbuster February 2007 - July 2009
Hollywood Video March 2006 - February 2007
Skills
Social Media Marketing, Retail Management, Sales Management, Blog Marketing, Blogging, Blogger Relations, Video Blogging, Video Games, Comic Books, Pop Culture, Social Networking, Troubleshooting, Computer Hardware..., Web Design, HTML, Comedy, Humor Writing, Online Journalism, Psychology, Japanese culture, Anime, Creative Writing, Political Campaigns, Online Advertising, SEO, Social Media, Technical Writing, Graphic Design, Advertising, WordPress, Video Editing, Copy Editing, Management, Proofreading, Customer Service, Training, Editing, Web Analytics, Access, InDesign, Marketing, Content Management, Facebook, Entrepreneurship, Marketing Strategy, Journalism, Public Speaking, Video Production, Store Management, Coaching
Education
Bourgade Catholic High School 1995 — 1999
South Mountain Community College
Asurion December 2013 - Present
Freelance eBay Consultant June 2000 - Present
Self-Employed June 1995 - Present
Perceptis May 2012 - December 2013
Joseph C. McDaniel, P.C. July 2008 - January 2012
Blockbuster February 2007 - July 2009
Hollywood Video March 2006 - February 2007
Skills
Social Media Marketing, Retail Management, Sales Management, Blog Marketing, Blogging, Blogger Relations, Video Blogging, Video Games, Comic Books, Pop Culture, Social Networking, Troubleshooting, Computer Hardware..., Web Design, HTML, Comedy, Humor Writing, Online Journalism, Psychology, Japanese culture, Anime, Creative Writing, Political Campaigns, Online Advertising, SEO, Social Media, Technical Writing, Graphic Design, Advertising, WordPress, Video Editing, Copy Editing, Management, Proofreading, Customer Service, Training, Editing, Web Analytics, Access, InDesign, Marketing, Content Management, Facebook, Entrepreneurship, Marketing Strategy, Journalism, Public Speaking, Video Production, Store Management, Coaching
Education
Bourgade Catholic High School 1995 — 1999
South Mountain Community College
Jeff Schmidt Jeff Schmidt's Asurion Experience October 2003 - July 2006
Job Enterprise Application Sales Manager at Oracle
Industry Computer Software
Experience
Oracle September 2015 - Present
NetSuite February 2014 - July 2015
Oracle July 2013 - February 2014
Oracle August 2009 - July 2013
Vibrant Technologies August 2006 - August 2009
Asurion October 2003 - July 2006
World Data Products August 2000 - October 2003
Epicor Software November 1996 - August 2000
Skills
Solution Selling, Enterprise Software, Account Management, Sales Process, Direct Sales, Cloud Computing, Cold Calling, Sales, Lead Generation, New Business Development, B2B, Sales Management, Sales Presentations, Business Development, Complex Sales, Managed Services, Selling, Strategic Partnerships, CRM, Professional Services, Sales Operations, SaaS, Enterprise Solution..., Marketing, Strategy, Contract Negotiation, Social Media
Education
St. Cloud State University 1991 — 1995
Bachelor of Science (BS), Mass Communication
Cherry Creek
General
Oracle September 2015 - Present
NetSuite February 2014 - July 2015
Oracle July 2013 - February 2014
Oracle August 2009 - July 2013
Vibrant Technologies August 2006 - August 2009
Asurion October 2003 - July 2006
World Data Products August 2000 - October 2003
Epicor Software November 1996 - August 2000
Skills
Solution Selling, Enterprise Software, Account Management, Sales Process, Direct Sales, Cloud Computing, Cold Calling, Sales, Lead Generation, New Business Development, B2B, Sales Management, Sales Presentations, Business Development, Complex Sales, Managed Services, Selling, Strategic Partnerships, CRM, Professional Services, Sales Operations, SaaS, Enterprise Solution..., Marketing, Strategy, Contract Negotiation, Social Media
Education
St. Cloud State University 1991 — 1995
Bachelor of Science (BS), Mass Communication
Cherry Creek
General
Danyelle Harris Danyelle Harris's Asurion Experience June 2014 - March 2015
Job Accounting Supervisor
Industry Maritime
Experience
Norton Lilly International March 2015 - Present
Asurion June 2014 - March 2015
Accountemps August 2011 - December 2013
American Construction Equipment April 2011 - June 2011
Jackson Hewitt January 2011 - April 2011
JCPenney October 2008 - May 2010
Skills
Customer Service, 10 Key, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, QuickBooks
Education
Stautzenberger College-Maumee 2009 — 2011
Associate's degree, Accounting
Norton Lilly International March 2015 - Present
Asurion June 2014 - March 2015
Accountemps August 2011 - December 2013
American Construction Equipment April 2011 - June 2011
Jackson Hewitt January 2011 - April 2011
JCPenney October 2008 - May 2010
Skills
Customer Service, 10 Key, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, QuickBooks
Education
Stautzenberger College-Maumee 2009 — 2011
Associate's degree, Accounting
Lydia Yehl Lydia Yehl's Asurion Experience May 2013 - February 2015
Job Business Solution Analyst
Industry Information Technology and Services
Experience
HCA February 2015 - Present
Asurion May 2013 - February 2015
Cheerleading Stunt Stand October 2012 - December 2012
Vector Marketing 2011 - 2012
Skills
Sales, Recruiting, Direct Sales, Interviews, Account Management, Advertising, Marketing, Sales Management, Customer Service, Sales Operations, Sales Promotion, Brand Development, Public Speaking, Recruitment Advertising, Team Leadership, Sales Process, Social Media Marketing, Leadership Development, Technical Recruiting, Events, Applicant Tracking..., Sales Presentations, Cold Calling, Communication Skills, Positive Team Player, Computer Proficiency, Keynote, Multitasking Skills, Entrepreneurship, Professional Experience, Organizational Culture, Lead Generation, Building Relationships, Customer Retention, Time Management, Social Networking, Advertising Sales, Selling Skills, Qualifying Prospects, Market Planning, Outside Sales, Trade Shows, Agile Methodologies, Performance Metrics, Business Requirements, Microsoft Office
Education
Saint Mary's College 2006 — 2010
Bachelor of Arts (B.A.), Mass Communication/Media Studies
University of Notre Dame Australia 2008 — 2009
International Studies Certificate
Cumberland County High School 2002 — 2006
HCA February 2015 - Present
Asurion May 2013 - February 2015
Cheerleading Stunt Stand October 2012 - December 2012
Vector Marketing 2011 - 2012
Skills
Sales, Recruiting, Direct Sales, Interviews, Account Management, Advertising, Marketing, Sales Management, Customer Service, Sales Operations, Sales Promotion, Brand Development, Public Speaking, Recruitment Advertising, Team Leadership, Sales Process, Social Media Marketing, Leadership Development, Technical Recruiting, Events, Applicant Tracking..., Sales Presentations, Cold Calling, Communication Skills, Positive Team Player, Computer Proficiency, Keynote, Multitasking Skills, Entrepreneurship, Professional Experience, Organizational Culture, Lead Generation, Building Relationships, Customer Retention, Time Management, Social Networking, Advertising Sales, Selling Skills, Qualifying Prospects, Market Planning, Outside Sales, Trade Shows, Agile Methodologies, Performance Metrics, Business Requirements, Microsoft Office
Education
Saint Mary's College 2006 — 2010
Bachelor of Arts (B.A.), Mass Communication/Media Studies
University of Notre Dame Australia 2008 — 2009
International Studies Certificate
Cumberland County High School 2002 — 2006
Darnnell Harris's Asurion Experience June 2012 - Present
Job Workforce Analyst at Asurion
Industry Consumer Services
Experience
Asurion June 2012 - Present
AsurionA February 2010 - March 2012
Skills
Customer Experience, Customer Satisfaction, Customer Service, Call Centers, Negotiation, Active Learning, Conflict Resolution, Operating Systems, Software Installation, Social Networking, Data Analysis, Data Management, Team Leadership, Process Improvement, Team Building
Education
San Juan College
Asurion June 2012 - Present
AsurionA February 2010 - March 2012
Skills
Customer Experience, Customer Satisfaction, Customer Service, Call Centers, Negotiation, Active Learning, Conflict Resolution, Operating Systems, Software Installation, Social Networking, Data Analysis, Data Management, Team Leadership, Process Improvement, Team Building
Education
San Juan College
Clayton Huthwaite Clayton Huthwaite's Asurion Experience December 2013 - Present
Job Developer at Asurion
Industry Design
Experience
Asurion December 2013 - Present
Huthwaite Design 2010 - Present
N.E.W. Customer Service Companies, Inc August 2012 - December 2013
Carahsoft Technology Corp. June 2010 - August 2012
Savannah College of Art and Design December 2008 - May 2010
Skills
Adobe Creative Suite, Photoshop, Web Design, HTML 5, HTML + CSS, Graphic Design, JavaScript, jQuery, PHP, Graphic Arts, Editorial Illustration, Vector Illustration, Digital Illustration, Creative Writing, Microsoft Office, Microsoft Exchange, SQL, C#, XAML, Illustrator, User Interface Design, HTML, Web Development, User Experience, CSS, MySQL, User Interface, HTML5, Joomla
Education
Savannah College of Art and Design 2007 — 2010
BFA, Illustration
Wheaton College 2003 — 2007
BS, English: Writing
Asurion December 2013 - Present
Huthwaite Design 2010 - Present
N.E.W. Customer Service Companies, Inc August 2012 - December 2013
Carahsoft Technology Corp. June 2010 - August 2012
Savannah College of Art and Design December 2008 - May 2010
Skills
Adobe Creative Suite, Photoshop, Web Design, HTML 5, HTML + CSS, Graphic Design, JavaScript, jQuery, PHP, Graphic Arts, Editorial Illustration, Vector Illustration, Digital Illustration, Creative Writing, Microsoft Office, Microsoft Exchange, SQL, C#, XAML, Illustrator, User Interface Design, HTML, Web Development, User Experience, CSS, MySQL, User Interface, HTML5, Joomla
Education
Savannah College of Art and Design 2007 — 2010
BFA, Illustration
Wheaton College 2003 — 2007
BS, English: Writing
Michael Coogan Michael Coogan's Asurion Experience August 2010 - January 2011
Job Credit Analyst at Truxton Trust Company
Industry Banking
Experience
Truxton Trust Company August 2013 - Present
Northwestern Mutual January 2013 - June 2013
Tennessee Department of Economic and Community Development May 2012 - July 2012
Asurion August 2010 - January 2011
Michael Cronin Acoustic Construction 2010 - 2010
MyOutdoorTV.com May 2007 - August 2007
Skills
Finance, Financial Analysis, Commercial Banking, Research, Microsoft Excel, Microsoft Office, Public Speaking, Data Entry, Teamwork, Customer Service, Social Media, Credit Analysis, Private Banking, Direct Marketing, Life Insurance, Disability Insurance, Personal Financial..., Social Networking
Education
Sewanee-The University of the South 2009 — 2013
Bachelor of Arts, Major: History GPA 3.16 Minors: Business, Economics, Senior
University School of Nashville 2004 — 2008
High School Diploma, Liberal Arts and Sciences
Truxton Trust Company August 2013 - Present
Northwestern Mutual January 2013 - June 2013
Tennessee Department of Economic and Community Development May 2012 - July 2012
Asurion August 2010 - January 2011
Michael Cronin Acoustic Construction 2010 - 2010
MyOutdoorTV.com May 2007 - August 2007
Skills
Finance, Financial Analysis, Commercial Banking, Research, Microsoft Excel, Microsoft Office, Public Speaking, Data Entry, Teamwork, Customer Service, Social Media, Credit Analysis, Private Banking, Direct Marketing, Life Insurance, Disability Insurance, Personal Financial..., Social Networking
Education
Sewanee-The University of the South 2009 — 2013
Bachelor of Arts, Major: History GPA 3.16 Minors: Business, Economics, Senior
University School of Nashville 2004 — 2008
High School Diploma, Liberal Arts and Sciences
Patti Harper Patti Harper's Asurion Experience May 1993 - August 2008
Job Sales Manager MCS Personnel
Industry Staffing and Recruiting
Experience
MCS Personnel August 2011 - Present
MCS Personnel August 2011 - Present
Asurion May 1993 - August 2008
General Electric August 2004 - August 2006
Skills
Sales Management, Market Research, Sales Presentations, Recruiting, Direct Sales, Sales Process, Account Management, Customer Retention, Sales Operations, Salesforce.com, Customer Satisfaction, Selling, New Business Development, Business Development, CRM, Training, Management, Team Building, Leadership, Contract Negotiation, B2B, Team Leadership
Education
Stephen F. Austin State University 1982 — 1987
BS, Horticulture
Westbury High school 1973 — 1975
High school Grad, general
MCS Personnel August 2011 - Present
MCS Personnel August 2011 - Present
Asurion May 1993 - August 2008
General Electric August 2004 - August 2006
Skills
Sales Management, Market Research, Sales Presentations, Recruiting, Direct Sales, Sales Process, Account Management, Customer Retention, Sales Operations, Salesforce.com, Customer Satisfaction, Selling, New Business Development, Business Development, CRM, Training, Management, Team Building, Leadership, Contract Negotiation, B2B, Team Leadership
Education
Stephen F. Austin State University 1982 — 1987
BS, Horticulture
Westbury High school 1973 — 1975
High school Grad, general
Scott Hardgree's Asurion Experience August 2008 - Present
Job Senior Director, Product Development and Management at Asurion
Industry Wireless
Experience
Asurion August 2008 - Present
N.E.W. Customer Service Companies, Inc. July 2007 - August 2008
Haake Companies January 2006 - July 2007
DST Systems, Inc November 2000 - January 2006
Skills
P&L Responsibility, Client Acquisition, Cost Management, Product Development, Product Management, Telecommunications, Risk Management, Marketing, Wireless, New Business Development, Customer Acquisition
Education
Saint Louis University 1996 — 2000
Bachelor of Science, Double Major: Marketing & Finance - Summa Cum Laude
Saint Louis University 1996 — 2000
Bachelor of Science, Business Administration; Finance; Marketing
Asurion August 2008 - Present
N.E.W. Customer Service Companies, Inc. July 2007 - August 2008
Haake Companies January 2006 - July 2007
DST Systems, Inc November 2000 - January 2006
Skills
P&L Responsibility, Client Acquisition, Cost Management, Product Development, Product Management, Telecommunications, Risk Management, Marketing, Wireless, New Business Development, Customer Acquisition
Education
Saint Louis University 1996 — 2000
Bachelor of Science, Double Major: Marketing & Finance - Summa Cum Laude
Saint Louis University 1996 — 2000
Bachelor of Science, Business Administration; Finance; Marketing
Steve Almodovar Steve Almodovar's Asurion Experience March 2004 - March 2009
Job Senior Network Engineer at AIG American International Group, Inc.
Industry Information Technology and Services
Experience
AIG American General March 2009 - Present
Asurion March 2004 - March 2009
Cisco Systems/Getronics January 2000 - March 2004
Getronics 1999 - 2003
Skills
Firewalls, Routing, Troubleshooting, Cisco Call Manager, Data Center, WAN, Cisco Technologies, VoIP, Network Administration, Cisco IOS, Routers, VPN, TCP/IP, Virtualization, Network Architecture, CCNA, Active Directory, Disaster Recovery, OSPF, Security, VMware, Servers, LAN-WAN, VMware ESX, Network Security, Windows Server, BGP, Network Design, Switches, CCNP, DNS, Networking, Wireless Networking, EIGRP, Linux, ITIL, Operating Systems, Juniper, Cisco Nexus, ASA, MPLS, QoS, Hardware, Microsoft Exchange, DHCP, Cisco Routers, System Deployment, Citrix, Network Engineering, IP
Education
Southern Methodist University 1999 — 2002
AIG American General March 2009 - Present
Asurion March 2004 - March 2009
Cisco Systems/Getronics January 2000 - March 2004
Getronics 1999 - 2003
Skills
Firewalls, Routing, Troubleshooting, Cisco Call Manager, Data Center, WAN, Cisco Technologies, VoIP, Network Administration, Cisco IOS, Routers, VPN, TCP/IP, Virtualization, Network Architecture, CCNA, Active Directory, Disaster Recovery, OSPF, Security, VMware, Servers, LAN-WAN, VMware ESX, Network Security, Windows Server, BGP, Network Design, Switches, CCNP, DNS, Networking, Wireless Networking, EIGRP, Linux, ITIL, Operating Systems, Juniper, Cisco Nexus, ASA, MPLS, QoS, Hardware, Microsoft Exchange, DHCP, Cisco Routers, System Deployment, Citrix, Network Engineering, IP
Education
Southern Methodist University 1999 — 2002
David Crook David Crook's Asurion Experience May 2006 - August 2007
Job SQL Server DBA / Architect
Industry Information Technology and Services
Experience
UnitedHealth Group April 2015 - Present
Epiq Systems February 2012 - January 2015
Federal Reserve System September 2010 - January 2012
United States Department of Agriculture January 2010 - September 2010
United States Department of Agriculture July 2009 - January 2010
Epiq Systems August 2008 - July 2009
United States Department of Agriculture August 2007 - August 2008
Asurion May 2006 - August 2007
Med James August 2002 - April 2006
Xceligent, Inc October 2000 - August 2002
Skills
SSIS, Databases, Microsoft SQL Server, T-SQL, Database Design, SQL, Business Intelligence, SSRS, ETL, SQL Tuning, Query Optimization, DTS, Disaster Recovery, Stored Procedures, Performance Tuning, C#, VB.NET, Data Migration, XML, Relational Databases, Web Applications, Data Warehousing, Database Administration, Servers, Visual Basic
Education
Santa Ana College 1982 — 1985
Associate of Science (A.S.), Computer Science
UnitedHealth Group April 2015 - Present
Epiq Systems February 2012 - January 2015
Federal Reserve System September 2010 - January 2012
United States Department of Agriculture January 2010 - September 2010
United States Department of Agriculture July 2009 - January 2010
Epiq Systems August 2008 - July 2009
United States Department of Agriculture August 2007 - August 2008
Asurion May 2006 - August 2007
Med James August 2002 - April 2006
Xceligent, Inc October 2000 - August 2002
Skills
SSIS, Databases, Microsoft SQL Server, T-SQL, Database Design, SQL, Business Intelligence, SSRS, ETL, SQL Tuning, Query Optimization, DTS, Disaster Recovery, Stored Procedures, Performance Tuning, C#, VB.NET, Data Migration, XML, Relational Databases, Web Applications, Data Warehousing, Database Administration, Servers, Visual Basic
Education
Santa Ana College 1982 — 1985
Associate of Science (A.S.), Computer Science
John Yavelak John Yavelak's Asurion Experience July 2012 - March 2014
Job Senior Performance Test Engineer at InComm
Industry Information Technology and Services
Experience
InComm April 2014 - Present
AQAA (Atlanta Quality Assurance Association January 2009 - Present
Asurion July 2012 - March 2014
Global Payments May 2009 - July 2012
AT&T (contracted from ChemTech Ltd) October 2007 - March 2009
Corporate Bold December 2008 - February 2009
CompuCredit September 2006 - September 2007
AutoTrader(Cox Enterprises) June 2006 - August 2006
Accenture March 2004 - June 2006
In-Transition Period January 2003 - March 2004
Skills
Software Quality..., Testing, Quality Center, Quality Assurance, Regression Testing, SDLC, QTP, Test Automation, System Testing, Manual Testing, CMM, JMeter, Train Staff, QA Automation, Unix/Linux/Shell, Load and Performance..., Automation Frameworks, PowerShell, QA Manual Lead, Test Process Improvement, QA Automation Lead, Mentor Staff, SQL Developer, XML File Automation, Front-End Automation, Back-End Automation, AGILE & Kanban, AGILE, SCRUM, Dynatrace, Linux
Education
Ambassador College
B.A., Theology, 3.6
Mailix Institute
- -, Advanced QA Automation
Seton Hall University
Master of Business Administration (M.B.A.), Managment & Industrial Relations, 3.6
InComm April 2014 - Present
AQAA (Atlanta Quality Assurance Association January 2009 - Present
Asurion July 2012 - March 2014
Global Payments May 2009 - July 2012
AT&T (contracted from ChemTech Ltd) October 2007 - March 2009
Corporate Bold December 2008 - February 2009
CompuCredit September 2006 - September 2007
AutoTrader(Cox Enterprises) June 2006 - August 2006
Accenture March 2004 - June 2006
In-Transition Period January 2003 - March 2004
Skills
Software Quality..., Testing, Quality Center, Quality Assurance, Regression Testing, SDLC, QTP, Test Automation, System Testing, Manual Testing, CMM, JMeter, Train Staff, QA Automation, Unix/Linux/Shell, Load and Performance..., Automation Frameworks, PowerShell, QA Manual Lead, Test Process Improvement, QA Automation Lead, Mentor Staff, SQL Developer, XML File Automation, Front-End Automation, Back-End Automation, AGILE & Kanban, AGILE, SCRUM, Dynatrace, Linux
Education
Ambassador College
B.A., Theology, 3.6
Mailix Institute
- -, Advanced QA Automation
Seton Hall University
Master of Business Administration (M.B.A.), Managment & Industrial Relations, 3.6
Tara Henderson Tara Henderson's Asurion Experience November 2012 - Present
Job Customer Care Representative at Asurion
Industry Consumer Services
Experience
Central PA Digital Learning Foundation June 2015 - Present
Asurion November 2012 - Present
McDonald's Corporation July 2010 - November 2012
Skills
Customer Satisfaction, Call Centers, Customer Service, Technical Support, Employee Training, Customer Retention, Inventory Management, Microsoft Excel, Team Building, Time Management, Training, Leadership, Social Media, Management, Microsoft Word, Social Media Marketing, PowerPoint, Microsoft Office, Public Speaking, Marketing, Facebook, Strategic Planning, Team Leadership
Education
South Hills School of Business & Technology 2013 — 2015
Associate's degree, Management and Marketing
Central PA Digital Learning Foundation June 2015 - Present
Asurion November 2012 - Present
McDonald's Corporation July 2010 - November 2012
Skills
Customer Satisfaction, Call Centers, Customer Service, Technical Support, Employee Training, Customer Retention, Inventory Management, Microsoft Excel, Team Building, Time Management, Training, Leadership, Social Media, Management, Microsoft Word, Social Media Marketing, PowerPoint, Microsoft Office, Public Speaking, Marketing, Facebook, Strategic Planning, Team Leadership
Education
South Hills School of Business & Technology 2013 — 2015
Associate's degree, Management and Marketing
Jake New Jake New's Asurion Experience June 2014 - Present
Job Sr Reporting Analyst at Asurion
Industry Information Technology and Services
Experience
Asurion June 2014 - Present
ServiceSource August 2009 - June 2014
Los Angeles Dodgers June 2008 - June 2009
Skills
Business Intelligence, Salesforce.com, CRM, Data Analysis, Sales, Business Objects, Microsoft Office, Account Management, Customer Service, SharePoint, PowerPoint, Conduct Excel Training..., Solution Selling, Forecasting, Analysis Services, Business Process, Microsoft Excel, SQL, Business Analysis, SSRS, Microsoft CRM, Analysis, OLAP, SSIS, Visual Studio, SQL Server Management..., Enterprise Software, Visio
Education
Tennessee Technological University - College of Business Administration 2005 — 2008
Business, Marketing
St. Bonaventure University 2004 — 2005
Business Administration
Asurion June 2014 - Present
ServiceSource August 2009 - June 2014
Los Angeles Dodgers June 2008 - June 2009
Skills
Business Intelligence, Salesforce.com, CRM, Data Analysis, Sales, Business Objects, Microsoft Office, Account Management, Customer Service, SharePoint, PowerPoint, Conduct Excel Training..., Solution Selling, Forecasting, Analysis Services, Business Process, Microsoft Excel, SQL, Business Analysis, SSRS, Microsoft CRM, Analysis, OLAP, SSIS, Visual Studio, SQL Server Management..., Enterprise Software, Visio
Education
Tennessee Technological University - College of Business Administration 2005 — 2008
Business, Marketing
St. Bonaventure University 2004 — 2005
Business Administration
Nick Towery Nick Towery's Asurion Experience July 2015 - Present
Job Multimedia Development
Industry Media Production
Experience
Asurion July 2015 - Present
Forty Weeks March 2013 - Present
Asurion September 2014 - July 2015
Apple July 2013 - July 2014
Apple Inc. September 2010 - July 2013
Apple October 2007 - August 2010
The Huffington Post November 2007 - November 2008
Lando 2004 - 2007
Apple Inc. September 2002 - January 2005
Poplar Pike Playhouse 1999 - 2002
Skills
Final Cut Pro, iLife, iWork, Adobe Creative Suite, Film, Final Cut Studio, Mac OS X, Mac, Video Editing, Keynote, Video, Video Production, Videography, Photography, Post Production, After Effects, Photoshop, Multimedia, iPhone, DVD Studio Pro, OS X, Apple Certified, Apple Aperture, Aperture, Mac OS, iPhoto, iMovie, Film Production, Motion Graphics, iOS, Mac OS X Server, iPod, iTunes, Image Editing, Macintosh hardware, Digital Photography, Logic Pro
Education
Savannah College of Art and Design 2003 — 2007
Bachelor of Fine Arts (BFA), Film and Television
The University of Memphis 2002 — 2003
Theatre/Theater
Asurion July 2015 - Present
Forty Weeks March 2013 - Present
Asurion September 2014 - July 2015
Apple July 2013 - July 2014
Apple Inc. September 2010 - July 2013
Apple October 2007 - August 2010
The Huffington Post November 2007 - November 2008
Lando 2004 - 2007
Apple Inc. September 2002 - January 2005
Poplar Pike Playhouse 1999 - 2002
Skills
Final Cut Pro, iLife, iWork, Adobe Creative Suite, Film, Final Cut Studio, Mac OS X, Mac, Video Editing, Keynote, Video, Video Production, Videography, Photography, Post Production, After Effects, Photoshop, Multimedia, iPhone, DVD Studio Pro, OS X, Apple Certified, Apple Aperture, Aperture, Mac OS, iPhoto, iMovie, Film Production, Motion Graphics, iOS, Mac OS X Server, iPod, iTunes, Image Editing, Macintosh hardware, Digital Photography, Logic Pro
Education
Savannah College of Art and Design 2003 — 2007
Bachelor of Fine Arts (BFA), Film and Television
The University of Memphis 2002 — 2003
Theatre/Theater
Brittney Lee Brittney Lee's Asurion Experience November 2014 - Present
Job Program Aide at Clayton County Senior Services
Industry Government Administration
Experience
Asurion November 2014 - Present
Clayton County Senior Services November 2012 - May 2014
H and R Block December 2011 - April 2012
The Home Depot October 2006 - November 2010
Walmart June 2005 - July 2006
Skills
Data Entry, Access, Research, PowerPoint, Microsoft Word, Microsoft Office, Time Management, Microsoft Excel, Office Management, Teamwork, Telephone Skills, Event Planning, Windows, Training, Retail, Critical Thinking, Inventory Management, Customer Service, Healthcare, Cpr Certified, Sales, Lotus Notes, Social Media, Windows 7, Coaching, Team Building, Microsoft Publisher
Education
Golden Age Healthcare Training 2014 — 2014
Certified Nurse Aide, Practical Nursing, Vocational Nursing and Nursing Assistants
Southern Crescent Technical College 2006 — 2007
Phlebotomy Technician, Medical/Clinical Assistant
Lovejoy High School 2001 — 2004
Business
Asurion November 2014 - Present
Clayton County Senior Services November 2012 - May 2014
H and R Block December 2011 - April 2012
The Home Depot October 2006 - November 2010
Walmart June 2005 - July 2006
Skills
Data Entry, Access, Research, PowerPoint, Microsoft Word, Microsoft Office, Time Management, Microsoft Excel, Office Management, Teamwork, Telephone Skills, Event Planning, Windows, Training, Retail, Critical Thinking, Inventory Management, Customer Service, Healthcare, Cpr Certified, Sales, Lotus Notes, Social Media, Windows 7, Coaching, Team Building, Microsoft Publisher
Education
Golden Age Healthcare Training 2014 — 2014
Certified Nurse Aide, Practical Nursing, Vocational Nursing and Nursing Assistants
Southern Crescent Technical College 2006 — 2007
Phlebotomy Technician, Medical/Clinical Assistant
Lovejoy High School 2001 — 2004
Business
Marc S. Ritchie, CISA, CISM, CGEIT, LSSYB, MBA Marc S. Ritchie, CISA, CISM, CGEIT, LSSYB, MBA's Asurion Experience September 2013 - December 2013
Job Principal Consultant at Accuratus
Industry Banking
Experience
Robert Half Management Resources September 2014 - November 2014
Sancrosoft USA April 2014 - August 2014
Accurate January 2014 - April 2014
Asurion September 2013 - December 2013
Open Solutions March 2008 - May 2013
KPMG Advisory July 2005 - March 2008
Covenant Health May 2004 - July 2005
General Reinsurance October 2002 - April 2004
NASD April 1996 - July 2001
NASDAQ May 1993 - June 1996
Skills
Governance, IT Audit, Information Security, Risk Management, Internal Audit, Project Management, Analysis, Strategic Planning, Infrastructure, Sarbanes-Oxley Act, Enterprise Risk..., Process Improvement, Banking, Business Analysis, Vendor Management, Systems Analysis, Internal Controls, Risk Assessment, Business Continuity, Disaster Recovery, Team Leadership, Auditing, Finance, CISA, Project Planning, PCI DSS, SDLC, Information Technology
Education
Southern Connecticut State University 2002 — 2004
Masters, Business Administration - MBA, 3.2
Charter Oak State College 1998 — 2002
BS, Business & Information Systems, 3.0
Robert Half Management Resources September 2014 - November 2014
Sancrosoft USA April 2014 - August 2014
Accurate January 2014 - April 2014
Asurion September 2013 - December 2013
Open Solutions March 2008 - May 2013
KPMG Advisory July 2005 - March 2008
Covenant Health May 2004 - July 2005
General Reinsurance October 2002 - April 2004
NASD April 1996 - July 2001
NASDAQ May 1993 - June 1996
Skills
Governance, IT Audit, Information Security, Risk Management, Internal Audit, Project Management, Analysis, Strategic Planning, Infrastructure, Sarbanes-Oxley Act, Enterprise Risk..., Process Improvement, Banking, Business Analysis, Vendor Management, Systems Analysis, Internal Controls, Risk Assessment, Business Continuity, Disaster Recovery, Team Leadership, Auditing, Finance, CISA, Project Planning, PCI DSS, SDLC, Information Technology
Education
Southern Connecticut State University 2002 — 2004
Masters, Business Administration - MBA, 3.2
Charter Oak State College 1998 — 2002
BS, Business & Information Systems, 3.0
Eric Roza Eric Roza's Asurion Experience 2003 - 2006
Job Group Vice President, Oracle Data Cloud
Industry Marketing and Advertising
Experience
CrossFit Sanitas 2012 - Present
Oracle April 2015 - Present
Datalogix 2007 - March 2015
Asurion 2003 - 2006
i-drive 2000 - 2001
DIVA Systems 1996 - 1999
Intuit 1995 - 1996
EMI Music 1991 - 1994
Bain & Company 1989 - 1991
Skills
Start-ups, Analytics, Product Management, Strategic Partnerships, Product Marketing
Education
Stanford University Graduate School of Business 1994 — 1996
MBA
University of Michigan 1985 — 1989
BA
CrossFit Sanitas 2012 - Present
Oracle April 2015 - Present
Datalogix 2007 - March 2015
Asurion 2003 - 2006
i-drive 2000 - 2001
DIVA Systems 1996 - 1999
Intuit 1995 - 1996
EMI Music 1991 - 1994
Bain & Company 1989 - 1991
Skills
Start-ups, Analytics, Product Management, Strategic Partnerships, Product Marketing
Education
Stanford University Graduate School of Business 1994 — 1996
MBA
University of Michigan 1985 — 1989
BA
Camden Hottes Camden Hottes's Asurion Experience September 2015 - Present
Job Senior Manager Customer Experience at Asurion
Industry Telecommunications
Experience
Asurion September 2015 - Present
Asurion May 2014 - September 2015
Cummins, Inc January 2010 - May 2014
Fifth Third Securities December 2007 - January 2010
APAC Customer Services 1996 - 2002
Skills
Customer Service, Six Sigma, Call Center, Customer Satisfaction, Customer Relations, Team Building, Problem Solving, Process Improvement, Team Leadership, Strategic Planning, Coaching, Succession Planning, Asset Management, Program Management, Operations Management, Employee Relations, Financial Planning, Performance Management, Hiring, Management, Call Centers, CRM, Leadership, Training, Business Process..., Strategy, Account Management, Business Strategy, Project Planning, Strategic Financial..., Sales Management, Budgets
Education
Southern Illinois University, Carbondale 1987 — 1990
John A. Logan College 1985 — 1987
General
College of Financial Planning
Accredited Asset Management Specialist
Asurion September 2015 - Present
Asurion May 2014 - September 2015
Cummins, Inc January 2010 - May 2014
Fifth Third Securities December 2007 - January 2010
APAC Customer Services 1996 - 2002
Skills
Customer Service, Six Sigma, Call Center, Customer Satisfaction, Customer Relations, Team Building, Problem Solving, Process Improvement, Team Leadership, Strategic Planning, Coaching, Succession Planning, Asset Management, Program Management, Operations Management, Employee Relations, Financial Planning, Performance Management, Hiring, Management, Call Centers, CRM, Leadership, Training, Business Process..., Strategy, Account Management, Business Strategy, Project Planning, Strategic Financial..., Sales Management, Budgets
Education
Southern Illinois University, Carbondale 1987 — 1990
John A. Logan College 1985 — 1987
General
College of Financial Planning
Accredited Asset Management Specialist
Veronica Whitsel's Asurion Experience April 2010 - March 2015
Job Virtual Performance Development Trainer
Industry Human Resources
Experience
Concentrix March 2015 - Present
Asurion April 2010 - March 2015
SIUC August 2008 - December 2009
Southern Illinois University January 2008 - December 2009
Southern Illinois University December 2003 - December 2007
State Farm May 2002 - August 2004
Union Planters Bank October 1996 - June 2001
Skills
Public Speaking, Higher Education, Teaching, Training, Microsoft Office, Curriculum Development, Instructional Design, E-Learning, Leadership, Customer Service, Research, PowerPoint, Adult Education, Microsoft Excel, Outlook, Distance Learning, Team Building, Microsoft Word, Curriculum Design, Time Management, Team Leadership, Editing, Sales, Staff Development, Leadership Development, Technical Writing, Student Development, Troubleshooting, Critical Thinking, Career Development, Instructor-led Training, Employee Training, Coaching, Training Delivery, Instructional Technology, Student Affairs, Resume Writing, Program Development, Personal Development, Onboarding, Interviews, Teaching Adults, Career Counseling, Character Building, Community Outreach, Management
Education
Southern Illinois University, Carbondale 2003 — 2009
Southern Illinois University, Carbondale
Bachelor of Science, Information Systems and Technology
Concentrix March 2015 - Present
Asurion April 2010 - March 2015
SIUC August 2008 - December 2009
Southern Illinois University January 2008 - December 2009
Southern Illinois University December 2003 - December 2007
State Farm May 2002 - August 2004
Union Planters Bank October 1996 - June 2001
Skills
Public Speaking, Higher Education, Teaching, Training, Microsoft Office, Curriculum Development, Instructional Design, E-Learning, Leadership, Customer Service, Research, PowerPoint, Adult Education, Microsoft Excel, Outlook, Distance Learning, Team Building, Microsoft Word, Curriculum Design, Time Management, Team Leadership, Editing, Sales, Staff Development, Leadership Development, Technical Writing, Student Development, Troubleshooting, Critical Thinking, Career Development, Instructor-led Training, Employee Training, Coaching, Training Delivery, Instructional Technology, Student Affairs, Resume Writing, Program Development, Personal Development, Onboarding, Interviews, Teaching Adults, Career Counseling, Character Building, Community Outreach, Management
Education
Southern Illinois University, Carbondale 2003 — 2009
Southern Illinois University, Carbondale
Bachelor of Science, Information Systems and Technology
Rebeca Lara's Asurion Experience October 2014 - Present
Job Operations Manager Premier Support Solutions at Asurion
Industry Telecommunications
Experience
Asurion October 2014 - Present
Wells Fargo January 2014 - September 2014
Verizon Wireless January 2010 - December 2013
Verizon Wireless January 2010 - November 2010
BCBGMAXAZRIAGROUP June 2009 - June 2010
Verizon Wireless October 2008 - January 2010
Verizon Wireless January 2008 - October 2008
Verizon Wireless January 2008 - August 2008
Verizon Wireless October 2005 - October 2006
Allstate August 2005 - October 2005
Skills
Wireless, M2M, Telecommunications, Cellular Communications, 4G, CDMA, LTE, Mobile Technology, Mobile Devices, VoIP, Customer Experience, Mobile Communications, Call Centers, Unified Communications, Customer Retention, IP, MPLS, Managed Services, Broadband
Education
Strayer University (VA) 2012 — 2013
In progress, Business Administration, Management and Operations
University of Phoenix 2004 — 2007
The University of Texas at El Paso 2000 — 2003
Asurion October 2014 - Present
Wells Fargo January 2014 - September 2014
Verizon Wireless January 2010 - December 2013
Verizon Wireless January 2010 - November 2010
BCBGMAXAZRIAGROUP June 2009 - June 2010
Verizon Wireless October 2008 - January 2010
Verizon Wireless January 2008 - October 2008
Verizon Wireless January 2008 - August 2008
Verizon Wireless October 2005 - October 2006
Allstate August 2005 - October 2005
Skills
Wireless, M2M, Telecommunications, Cellular Communications, 4G, CDMA, LTE, Mobile Technology, Mobile Devices, VoIP, Customer Experience, Mobile Communications, Call Centers, Unified Communications, Customer Retention, IP, MPLS, Managed Services, Broadband
Education
Strayer University (VA) 2012 — 2013
In progress, Business Administration, Management and Operations
University of Phoenix 2004 — 2007
The University of Texas at El Paso 2000 — 2003
Tori Caliz's Asurion Experience August 2013 - May 2015
Job Executive Assistant to VP, Cloud Platform Engineering at American Express
Industry Executive Office
Experience
American Express May 2015 - Present
Asurion August 2013 - May 2015
SFSU Counseling and Psychological Services August 2012 - May 2013
KANA Software June 2008 - August 2012
Skills
Leadership, Event Planning, Research, Management, Community Outreach, Teaching, Administrative..., Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, HTML, Training, Budgets, Outlook, PowerPoint, Marketing, Sales, Social Media
Education
San Francisco State University 2011 — 2013
Bachelor of Arts (BA), Psychology Minor in Counseling
American Express May 2015 - Present
Asurion August 2013 - May 2015
SFSU Counseling and Psychological Services August 2012 - May 2013
KANA Software June 2008 - August 2012
Skills
Leadership, Event Planning, Research, Management, Community Outreach, Teaching, Administrative..., Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, HTML, Training, Budgets, Outlook, PowerPoint, Marketing, Sales, Social Media
Education
San Francisco State University 2011 — 2013
Bachelor of Arts (BA), Psychology Minor in Counseling
Jim Hamlin Jim Hamlin's Asurion Experience September 2006 - Present
Job Information Technology Executive
Industry Computer Software
Experience
Asurion September 2006 - Present
Paradigm Shift Solutions Inc. 2008 - Present
ClubTread.com 2001 - June 2014
TallTech Systems Inc. September 1997 - October 2009
University of the Fraser Valley September 1995 - December 2006
Seanix / A&B Sound February 2004 - March 2006
Vancouver Community College 2004 - 2006
Kwantlen University College 1997 - 2003
PCSupport.com 2000 - 2002
Prologic Corporation 1998 - 1999
Skills
Strategic Planning, Project Management, Team Building, Team Leadership, Leadership, Program Management, Social Media, Business Strategy, Coaching, Change Management, Business Analysis, Project Planning, Analysis, Management, Research, Budgets, Management Consulting, Product Management, Software Development, Start-ups, Entrepreneurship, Web Development, Web Applications, Quality Assurance, Software Documentation, CRM, Vendor Management, Business Development, SaaS, Account Management, ERP, Troubleshooting, Strategy, Cross-functional Team..., E-commerce, Networking, Sales, Business Intelligence, Strategic Partnerships, Business Process..., Integration, Analytics, Enterprise Software, Microsoft SQL Server
Education
Certified Management Accountants of BC 2013 — 2013
Strategic Management Certificate
Simon Fraser University 2010 — 2010
Diploma, Applied Project Management
Certified Management Accountants of BC 2009 — 2009
Certified Management Accountant (CMA)
Simon Fraser University 2006 — 2008
Executive MBA, Business
Fraser Valley University 1990 — 1995
BCIS, Computer Information Systems
Asurion September 2006 - Present
Paradigm Shift Solutions Inc. 2008 - Present
ClubTread.com 2001 - June 2014
TallTech Systems Inc. September 1997 - October 2009
University of the Fraser Valley September 1995 - December 2006
Seanix / A&B Sound February 2004 - March 2006
Vancouver Community College 2004 - 2006
Kwantlen University College 1997 - 2003
PCSupport.com 2000 - 2002
Prologic Corporation 1998 - 1999
Skills
Strategic Planning, Project Management, Team Building, Team Leadership, Leadership, Program Management, Social Media, Business Strategy, Coaching, Change Management, Business Analysis, Project Planning, Analysis, Management, Research, Budgets, Management Consulting, Product Management, Software Development, Start-ups, Entrepreneurship, Web Development, Web Applications, Quality Assurance, Software Documentation, CRM, Vendor Management, Business Development, SaaS, Account Management, ERP, Troubleshooting, Strategy, Cross-functional Team..., E-commerce, Networking, Sales, Business Intelligence, Strategic Partnerships, Business Process..., Integration, Analytics, Enterprise Software, Microsoft SQL Server
Education
Certified Management Accountants of BC 2013 — 2013
Strategic Management Certificate
Simon Fraser University 2010 — 2010
Diploma, Applied Project Management
Certified Management Accountants of BC 2009 — 2009
Certified Management Accountant (CMA)
Simon Fraser University 2006 — 2008
Executive MBA, Business
Fraser Valley University 1990 — 1995
BCIS, Computer Information Systems
Cherie McGhee Cherie McGhee's Asurion Experience July 2015 - August 2015
Job Underwriting Service Assistant at State Farm
Industry Consumer Goods
Experience
State Farm August 2015 - Present
Asurion July 2015 - August 2015
Sykes August 2014 - August 2015
Convergys July 2013 - May 2014
MedPro Billing March 2013 - June 2013
WinCup January 2005 - May 2011
Blue Thunder February 2004 - March 2005
East Coast Fire Protection January 2003 - February 2004
Fleet January 1999 - January 2004
Skills
Administrative..., Payroll, Human Resources, Recruiting, Customer Service, Data Entry, Front Office, Microsoft Office, Process Improvement, Management, Team Leadership, Team Building, Accounting, Marketing, New Hire Orientations, Call Centers, Training, Invoicing, Sales, Strategic Planning, Leadership, Operations Management, Negotiation, Time Management, Process Scheduler, Coaching, Administrative...
Education
Sanford-Brown College-Atlanta 2012 — 2013
Medical Billing & Coding certificate, Medical Insurance Specialist/Medical Biller
Avondale High School 1984 — 1988
Diploma
State Farm August 2015 - Present
Asurion July 2015 - August 2015
Sykes August 2014 - August 2015
Convergys July 2013 - May 2014
MedPro Billing March 2013 - June 2013
WinCup January 2005 - May 2011
Blue Thunder February 2004 - March 2005
East Coast Fire Protection January 2003 - February 2004
Fleet January 1999 - January 2004
Skills
Administrative..., Payroll, Human Resources, Recruiting, Customer Service, Data Entry, Front Office, Microsoft Office, Process Improvement, Management, Team Leadership, Team Building, Accounting, Marketing, New Hire Orientations, Call Centers, Training, Invoicing, Sales, Strategic Planning, Leadership, Operations Management, Negotiation, Time Management, Process Scheduler, Coaching, Administrative...
Education
Sanford-Brown College-Atlanta 2012 — 2013
Medical Billing & Coding certificate, Medical Insurance Specialist/Medical Biller
Avondale High School 1984 — 1988
Diploma
Patrick McClain, CSM Patrick McClain, CSM's Asurion Experience August 2014 - July 2015
Job Scrum Master/ IT Project Manager
Industry Information Technology and Services
Experience
VERISIGN July 2015 - Present
Asurion August 2014 - July 2015
Asurion October 2013 - July 2014
Asurion August 2012 - October 2013
N.E.W. Customer Service Companies, Inc (acquired by Asurion) August 2011 - July 2012
N.E.W. Customer Service Companies, Inc (acquired by Asurion) May 2011 - July 2011
Indianapolis Colts May 2006 - August 2006
Skills
Program Management, Customer Service, Business Development, Cross-functional Team..., Project Management, Customer Satisfaction, Process Improvement, Product Management, Vendor Management, Call Centers, Business Analysis, Coaching, Operations Management, Team Building, Team Leadership, Leadership, Fun At Work
Education
Shepherd University 2007 — 2011
BS, Business Administration
VERISIGN July 2015 - Present
Asurion August 2014 - July 2015
Asurion October 2013 - July 2014
Asurion August 2012 - October 2013
N.E.W. Customer Service Companies, Inc (acquired by Asurion) August 2011 - July 2012
N.E.W. Customer Service Companies, Inc (acquired by Asurion) May 2011 - July 2011
Indianapolis Colts May 2006 - August 2006
Skills
Program Management, Customer Service, Business Development, Cross-functional Team..., Project Management, Customer Satisfaction, Process Improvement, Product Management, Vendor Management, Call Centers, Business Analysis, Coaching, Operations Management, Team Building, Team Leadership, Leadership, Fun At Work
Education
Shepherd University 2007 — 2011
BS, Business Administration
Tangila Smith Tangila Smith's Asurion Experience June 2005 - February 2007
Job Mental Health Advocate
Industry Individual & Family Services
Experience
St. Anthony's Medical Center October 2015 - Present
US Census May 2010 - August 2010
Verizon January 2007 - February 2008
Asurion June 2005 - February 2007
Skills
Social Media, Spanish, Microsoft Word, Qualitative Research, Data Analysis, Microsoft Excel, Training, Customer Service, Public Speaking, Editing, Teaching, Marketing Strategy, Community Outreach, PowerPoint, Microsoft Office, Nonprofits, Analysis, Higher Education, Leadership Development, Strategic Planning, Research, Time Management, Event Planning, Marketing, Marketing Communications, Team Leadership, Creative Writing, Event Management, Government, Social Media Marketing, Social Networking, Organizational..., Fundraising, Staff Development, Policy, Team Building, Program Management, Grant Writing
Education
University of Arkansas at Pine Bluff 2012 — 2014
Bachelor of Science (B.S.), Human Development and Family Studies, General
Southeast Arkansas College 2009 — 2011
Associate of Science (A.S.), Early Childhood Education and Teaching
St. Anthony's Medical Center October 2015 - Present
US Census May 2010 - August 2010
Verizon January 2007 - February 2008
Asurion June 2005 - February 2007
Skills
Social Media, Spanish, Microsoft Word, Qualitative Research, Data Analysis, Microsoft Excel, Training, Customer Service, Public Speaking, Editing, Teaching, Marketing Strategy, Community Outreach, PowerPoint, Microsoft Office, Nonprofits, Analysis, Higher Education, Leadership Development, Strategic Planning, Research, Time Management, Event Planning, Marketing, Marketing Communications, Team Leadership, Creative Writing, Event Management, Government, Social Media Marketing, Social Networking, Organizational..., Fundraising, Staff Development, Policy, Team Building, Program Management, Grant Writing
Education
University of Arkansas at Pine Bluff 2012 — 2014
Bachelor of Science (B.S.), Human Development and Family Studies, General
Southeast Arkansas College 2009 — 2011
Associate of Science (A.S.), Early Childhood Education and Teaching
Melissa Leaver Melissa Leaver's Asurion Experience June 2015 - Present
Job
Industry Information Services
Experience
Asurion June 2015 - Present
Scentsy Independent Consultant November 2014 - Present
Skills
Customer Service, Management, Microsoft Excel, Microsoft Office, Microsoft Word
Education
Saint Leo University 2015 — 2021
Bachelor of Science (B.S.), Counseling Psychology
University of Maryland University College 2014 — 2020
Bachelor's degree, Counseling Psychology
Asurion June 2015 - Present
Scentsy Independent Consultant November 2014 - Present
Skills
Customer Service, Management, Microsoft Excel, Microsoft Office, Microsoft Word
Education
Saint Leo University 2015 — 2021
Bachelor of Science (B.S.), Counseling Psychology
University of Maryland University College 2014 — 2020
Bachelor's degree, Counseling Psychology
Mallory Ross Mallory Ross's Asurion Experience June 2014 - Present
Job Customer Care Representative at Asurion
Industry Consumer Services
Experience
Asurion June 2014 - Present
Asurion October 2012 - June 2014
Asurion/NEW August 2010 - October 2012
Marion Campground and RV Park June 2009 - October 2010
Southern Illinois University August 2008 - May 2009
Skills
Microsoft Office, Photoshop, Dreamweaver, Illustrator, Scripting, Photo Shoots, Customer Service, Editing, Facebook, Social Media, Final Cut Pro, Social Networking, Time Management, Interviews, Video Production, Microsoft Word, Telephone Skills, Blogging, WordPress, Data Entry, Outlook, Proofreading, PowerPoint, Graphic Design, Microsoft Excel, Creative Writing, Video Editing, Call Centers, Technical Support, Troubleshooting, Training, Leadership
Education
Southern Illinois University, Carbondale 2005 — 2009
B.A., Radio-Television
Asurion June 2014 - Present
Asurion October 2012 - June 2014
Asurion/NEW August 2010 - October 2012
Marion Campground and RV Park June 2009 - October 2010
Southern Illinois University August 2008 - May 2009
Skills
Microsoft Office, Photoshop, Dreamweaver, Illustrator, Scripting, Photo Shoots, Customer Service, Editing, Facebook, Social Media, Final Cut Pro, Social Networking, Time Management, Interviews, Video Production, Microsoft Word, Telephone Skills, Blogging, WordPress, Data Entry, Outlook, Proofreading, PowerPoint, Graphic Design, Microsoft Excel, Creative Writing, Video Editing, Call Centers, Technical Support, Troubleshooting, Training, Leadership
Education
Southern Illinois University, Carbondale 2005 — 2009
B.A., Radio-Television
Alicia Mandel Alicia Mandel's Asurion Experience February 2004 - April 2006
Job
Industry Education Management
Experience
Apollo Group September 2009 - Present
United States Olympic Committee August 2006 - August 2009
Asurion February 2004 - April 2006
American Express 1993 - 2003
Citi 1987 - 1993
Skills
Organizational..., Leadership, Leadership Development, Human Resources, Public Speaking, Management, Coaching, Organizational..., Talent Management, Succession Planning, Employee Engagement, Training, Project Management, Performance Management, Onboarding, Strategic Planning, Strategy, Customer Service, Instructional Design, Program Management, Team Building, Change Management, Strategic Communications
Education
State University of New York College at Oswego 1982 — 1986
BA, Communications, Sociology
The New School
Masters of Human Resource Management, 85% completition due to travel schedule
Apollo Group September 2009 - Present
United States Olympic Committee August 2006 - August 2009
Asurion February 2004 - April 2006
American Express 1993 - 2003
Citi 1987 - 1993
Skills
Organizational..., Leadership, Leadership Development, Human Resources, Public Speaking, Management, Coaching, Organizational..., Talent Management, Succession Planning, Employee Engagement, Training, Project Management, Performance Management, Onboarding, Strategic Planning, Strategy, Customer Service, Instructional Design, Program Management, Team Building, Change Management, Strategic Communications
Education
State University of New York College at Oswego 1982 — 1986
BA, Communications, Sociology
The New School
Masters of Human Resource Management, 85% completition due to travel schedule
Ashanta` Ray's Asurion Experience January 2014 - January 2015
Job Customer Service Representive for Reliant Energy
Industry Fine Art
Experience
Reliant Energy January 2015 - Present
Asurion January 2014 - January 2015
Xerox Services April 2013 - February 2014
Office depot July 2012 - August 2013
Skills
Typing, Microsoft Office, Microsoft Excel, Microsoft Word, microsoft power point, AutoCAD, Revit, Manual Drafting, Microsoft Office 2007, Drawing, windows 8, Windows 7, Photoshop, Cashiering, Ten Key, Sales, Firefox, Copying, Telephone Skills, Customer Service, Adobe Acrobat, Sketching, Data Entry, Phone Etiquette, Teamwork, Scanners, Cash Register, Call Centers, Technical Support, Fax, Troubleshooting, Photocopier, Windows Vista, Graphic Design, Time Management, Outlook, Office Equipment, Internet Explorer, Facebook, 10 Key, Printers, Business Cards, Multi-line Phone, Flyers, Mac, Social Networking, Inventory, Inventory Management, Retail, Customer Satisfaction
Education
University of Houston-Downtown 2012 — 2016
Fine and Studio Arts
Southern University and Agricultural and Mechanical College at Baton Rouge 2011 — 2012
Fine and Studio Arts
West Side High Scool 2010 — 2011
High school dimploma
Reliant Energy January 2015 - Present
Asurion January 2014 - January 2015
Xerox Services April 2013 - February 2014
Office depot July 2012 - August 2013
Skills
Typing, Microsoft Office, Microsoft Excel, Microsoft Word, microsoft power point, AutoCAD, Revit, Manual Drafting, Microsoft Office 2007, Drawing, windows 8, Windows 7, Photoshop, Cashiering, Ten Key, Sales, Firefox, Copying, Telephone Skills, Customer Service, Adobe Acrobat, Sketching, Data Entry, Phone Etiquette, Teamwork, Scanners, Cash Register, Call Centers, Technical Support, Fax, Troubleshooting, Photocopier, Windows Vista, Graphic Design, Time Management, Outlook, Office Equipment, Internet Explorer, Facebook, 10 Key, Printers, Business Cards, Multi-line Phone, Flyers, Mac, Social Networking, Inventory, Inventory Management, Retail, Customer Satisfaction
Education
University of Houston-Downtown 2012 — 2016
Fine and Studio Arts
Southern University and Agricultural and Mechanical College at Baton Rouge 2011 — 2012
Fine and Studio Arts
West Side High Scool 2010 — 2011
High school dimploma
Kara McNulty Kara McNulty's Asurion Experience April 2010 - November 2014
Job Accounting Professional
Industry Accounting
Experience
Asurion April 2010 - November 2014
L-3 Maritime Systems July 2004 - November 2009
Edgemoore Homes LLC June 2003 - July 2004
Virginia Department of Alcoholic Beverage Control August 2001 - June 2003
Wells Fargo March 1998 - July 2002
Skills
Accounts Payable, Accounting, Financial Analysis, Account Reconciliation, Customer Service, Financial Reporting, Time Management, Payroll, Team Building, GAAP, Team Leadership, Customer Satisfaction, Management, Training, General Ledger, Variance Analysis, Strategic Planning, Process Improvement, Sarbanes-Oxley Act, Labor Control, Journal Entries, Compensation & Benefits
Education
Strayer University
Diploma of Accounting, Accounting and Finance
Asurion April 2010 - November 2014
L-3 Maritime Systems July 2004 - November 2009
Edgemoore Homes LLC June 2003 - July 2004
Virginia Department of Alcoholic Beverage Control August 2001 - June 2003
Wells Fargo March 1998 - July 2002
Skills
Accounts Payable, Accounting, Financial Analysis, Account Reconciliation, Customer Service, Financial Reporting, Time Management, Payroll, Team Building, GAAP, Team Leadership, Customer Satisfaction, Management, Training, General Ledger, Variance Analysis, Strategic Planning, Process Improvement, Sarbanes-Oxley Act, Labor Control, Journal Entries, Compensation & Benefits
Education
Strayer University
Diploma of Accounting, Accounting and Finance
Gery Claybon's Asurion Experience June 2014 - Present
Job Supervisor, Work at Home Team
Industry Information Technology and Services
Experience
Asurion June 2014 - Present
Self October 2013 - Present
HGA Quest June 2010 - July 2013
Beam Team June 2009 - June 2010
Affiliated Computer Services November 2005 - December 2008
Best Buy February 2003 - February 2005
NHMCCD Cy Fair Campus April 2001 - May 2002
Convergys Customer Management Group July 1998 - March 2002
Warner Bros. Publications November 1996 - June 1998
Skills
Computer Hardware, Computer Repair, Corporate Communications, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Publisher, Microsoft Operating..., Networking, Network Design, Wireless Networking, Network Engineering, Merchandising, Schematic, Electronics, Digital Electronics, Sales, Team Building, Retail, Management, Team Leadership, Call Centers, Business Development, Account Management, Employee Training, Customer Satisfaction, P&L Management, Customer Retention, Customer Experience, Project Management, HTML, TCP/IP protocols, Workshop Facilitation, Personnel Management, Streamlining Complex..., Helping Others Succeed, Sales Presentations, Technical Sales..., Self-motivated Team..., Success Oriented, Microsoft Office, Microsoft Office 2007, Resets, Planograms, Power Electronics, Electronics Repair, SEO, Marketing, Sales Operations, Time Management
Education
Sanford-Brown Institute-Tampa 2015 — 2017
Bachelor of Science (B.S.), Information Technology
Sanford-Brown Institute-Tampa 2013 — 2015
Associate of Science, Information Technology, 3.86
ET A School Department of Defense 1988 — 1990
Electronics Technician, Advanced Electronics
Asurion June 2014 - Present
Self October 2013 - Present
HGA Quest June 2010 - July 2013
Beam Team June 2009 - June 2010
Affiliated Computer Services November 2005 - December 2008
Best Buy February 2003 - February 2005
NHMCCD Cy Fair Campus April 2001 - May 2002
Convergys Customer Management Group July 1998 - March 2002
Warner Bros. Publications November 1996 - June 1998
Skills
Computer Hardware, Computer Repair, Corporate Communications, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Publisher, Microsoft Operating..., Networking, Network Design, Wireless Networking, Network Engineering, Merchandising, Schematic, Electronics, Digital Electronics, Sales, Team Building, Retail, Management, Team Leadership, Call Centers, Business Development, Account Management, Employee Training, Customer Satisfaction, P&L Management, Customer Retention, Customer Experience, Project Management, HTML, TCP/IP protocols, Workshop Facilitation, Personnel Management, Streamlining Complex..., Helping Others Succeed, Sales Presentations, Technical Sales..., Self-motivated Team..., Success Oriented, Microsoft Office, Microsoft Office 2007, Resets, Planograms, Power Electronics, Electronics Repair, SEO, Marketing, Sales Operations, Time Management
Education
Sanford-Brown Institute-Tampa 2015 — 2017
Bachelor of Science (B.S.), Information Technology
Sanford-Brown Institute-Tampa 2013 — 2015
Associate of Science, Information Technology, 3.86
ET A School Department of Defense 1988 — 1990
Electronics Technician, Advanced Electronics
Diedre Dugas-Booze Diedre Dugas-Booze's Asurion Experience June 2013 - Present
Job Operations Manager
Industry Consumer Services
Experience
Asurion June 2013 - Present
Asurion August 2008 - June 2013
Skills
Call Centers, Operations Management, Process Improvement, Customer Satisfaction, Vendor Management, Cross-functional Team..., Customer Experience, Workforce Management, Team Building, Management, Customer Service, Team Leadership, Leadership, Telecommunications, Inventory Management, Project Management, Program Management, Customer Retention, Strategic Planning
Education
Ashford University 2012 — 2015
Human Resource Management, Human Resources Management/Personnel Administration, General
Sam Houston State University 1997 — 1998
Business Administration and Management, General
Asurion June 2013 - Present
Asurion August 2008 - June 2013
Skills
Call Centers, Operations Management, Process Improvement, Customer Satisfaction, Vendor Management, Cross-functional Team..., Customer Experience, Workforce Management, Team Building, Management, Customer Service, Team Leadership, Leadership, Telecommunications, Inventory Management, Project Management, Program Management, Customer Retention, Strategic Planning
Education
Ashford University 2012 — 2015
Human Resource Management, Human Resources Management/Personnel Administration, General
Sam Houston State University 1997 — 1998
Business Administration and Management, General
Mahesh Sase Mahesh Sase's Asurion Experience February 2012 - May 2014
Job Business Rules Manager Privacy and Information governance
Industry Information Technology and Services
Experience
MasterCard October 2014 - Present
Broadcast Music, Inc. (BMI) May 2014 - October 2014
Asurion February 2012 - May 2014
Asurion April 2010 - January 2012
Asurion April 2006 - April 2010
Trillion Infotech September 2004 - March 2006
Skills
Decision Analysis, Data Modeling, Business Rules..., Business Process..., Process Modeling, Agile Methodologies, Requirements Analysis, Business Analysis, Software Development, SDLC, Requirements Gathering, SOA, Agile Project Management, Microsoft SQL Server, Scrum, .NET, Visio, Software Project..., UML, SQL, Web Services
Education
Shivaji University 1999 — 2003
B.E. Electronics, Electronics
MasterCard October 2014 - Present
Broadcast Music, Inc. (BMI) May 2014 - October 2014
Asurion February 2012 - May 2014
Asurion April 2010 - January 2012
Asurion April 2006 - April 2010
Trillion Infotech September 2004 - March 2006
Skills
Decision Analysis, Data Modeling, Business Rules..., Business Process..., Process Modeling, Agile Methodologies, Requirements Analysis, Business Analysis, Software Development, SDLC, Requirements Gathering, SOA, Agile Project Management, Microsoft SQL Server, Scrum, .NET, Visio, Software Project..., UML, SQL, Web Services
Education
Shivaji University 1999 — 2003
B.E. Electronics, Electronics
Neil Christensen's Asurion Experience March 2014 - July 2014
Job Senior User Experience Designer
Industry Internet
Experience
Anonyome Labs, Inc. July 2014 - Present
Asurion March 2014 - July 2014
Blue Coat Systems June 2013 - March 2014
Solera Networks (Acquired by Blue Coat) March 2012 - May 2013
Backcountry.com October 2010 - March 2012
Virgin America June 2009 - October 2010
University of Utah Hospitals and Clinics May 2007 - June 2009
Salt Lake City School District March 2003 - May 2007
Southern Utah University August 2001 - March 2003
Skills
CSS, XHTML, Accessibility, User Interface Design, Information Architecture, User Experience, CMS, MySQL, Visio, OmniGraffle, Interaction Design, Mobile, Mobile Devices, Visual Design, E-commerce, Web Development, Product Management, Web Design, Agile Methodologies, User Interface, User Experience Design, Dreamweaver, Usability, Mobile Applications, Wireframes, JavaScript, PHP
Education
Southern Utah University
Bachelor of Science, Information Systems
Cooper U
Interaction Design
Nielsen/Norman Group, Usability Week
Designing Complex Applications & Sites
CrossFit
CrossFit Level 1 Trainer
Anonyome Labs, Inc. July 2014 - Present
Asurion March 2014 - July 2014
Blue Coat Systems June 2013 - March 2014
Solera Networks (Acquired by Blue Coat) March 2012 - May 2013
Backcountry.com October 2010 - March 2012
Virgin America June 2009 - October 2010
University of Utah Hospitals and Clinics May 2007 - June 2009
Salt Lake City School District March 2003 - May 2007
Southern Utah University August 2001 - March 2003
Skills
CSS, XHTML, Accessibility, User Interface Design, Information Architecture, User Experience, CMS, MySQL, Visio, OmniGraffle, Interaction Design, Mobile, Mobile Devices, Visual Design, E-commerce, Web Development, Product Management, Web Design, Agile Methodologies, User Interface, User Experience Design, Dreamweaver, Usability, Mobile Applications, Wireframes, JavaScript, PHP
Education
Southern Utah University
Bachelor of Science, Information Systems
Cooper U
Interaction Design
Nielsen/Norman Group, Usability Week
Designing Complex Applications & Sites
CrossFit
CrossFit Level 1 Trainer
Ryan Lopes's Asurion Experience 2010 - 2013
Job District Manager at Samsung Electronics America, New England
Industry Telecommunications
Experience
Samsung Electronics America June 2014 - Present
Samsung Telecommunications America March 2013 - May 2014
Asurion 2010 - 2013
Sprint May 2009 - October 2010
AT&T May 2007 - February 2009
Skills
Customer Satisfaction, Cross-functional Team..., Sales Process, Retail, Process Improvement, Wireless, Solution Selling, Cold Calling, Telecommunications, SaaS, Account Management, Direct Sales, Sales Operations, CRM, Sales, Management, Salesforce.com, Selling, B2B, Sales Management, Strategic Partnerships, Mobile Devices, Contract Negotiation, Unified Communications, Sales Presentations, Leadership, Team Building, Forecasting, Training, Mobile Technology, Negotiation, Building Relationships, Key Account Management, Networking, Marketing Strategy, Vendor Management, Analysis, Team Leadership, Channel Partners, Dealer Training, Channel Sales, Customer Experience, Call Centers, Customer Retention, Product Marketing
Education
Saint Joseph's University
Master of Science (M.S.), Organizational Leadership
Washington State University
Bachelor of Arts, Social Sciences
Samsung Electronics America June 2014 - Present
Samsung Telecommunications America March 2013 - May 2014
Asurion 2010 - 2013
Sprint May 2009 - October 2010
AT&T May 2007 - February 2009
Skills
Customer Satisfaction, Cross-functional Team..., Sales Process, Retail, Process Improvement, Wireless, Solution Selling, Cold Calling, Telecommunications, SaaS, Account Management, Direct Sales, Sales Operations, CRM, Sales, Management, Salesforce.com, Selling, B2B, Sales Management, Strategic Partnerships, Mobile Devices, Contract Negotiation, Unified Communications, Sales Presentations, Leadership, Team Building, Forecasting, Training, Mobile Technology, Negotiation, Building Relationships, Key Account Management, Networking, Marketing Strategy, Vendor Management, Analysis, Team Leadership, Channel Partners, Dealer Training, Channel Sales, Customer Experience, Call Centers, Customer Retention, Product Marketing
Education
Saint Joseph's University
Master of Science (M.S.), Organizational Leadership
Washington State University
Bachelor of Arts, Social Sciences
Ed Higgins's Asurion Experience September 2013 - November 2014
Job Founder DKD ARTS LLC Entrepreneur
Industry Information Technology and Services
Experience
DKD ARTS LLC January 2009 - Present
Asurion September 2013 - November 2014
Verizon Wireless May 2007 - July 2013
RadioShack 2001 - 2007
Skills
Leadership, Web Design, Management, Training, Graphic Design, Customer Service, Web Development, Logo Design, Mobile Applications, Microsoft Office, User Interface, Team Leadership, Android, Advertising, WordPress, User Experience, Social Media, Marketing, OS X, Project Management, iOS, Entrepreneurship, HTML, Layout, Adobe Creative Suite, User Interface Design, CMS, Xcode, Creative Problem Solving, Windows 7, iPhone, CSS, Problem Solving, SEO, Website Development, Creative Writing, Mac OS X, JavaScript, jQuery, Illustrator, Email Marketing, Google Analytics, Creative Direction, PHP, Multimedia, XHTML, InDesign, MySQL, AJAX, PPC
Education
Rio Salado 2008 — 2012
Bachelor of Science (BS), Graphic Design Web Design Computer Science
Dale Carnegie 2004 — 2005
Dale Carnegie Leadership Training, Management Leadership Program
Shawsheen Valley Regional Vocational Technical School 1992 — 1996
Diploma, Commercial and Advertising Art
DKD ARTS LLC January 2009 - Present
Asurion September 2013 - November 2014
Verizon Wireless May 2007 - July 2013
RadioShack 2001 - 2007
Skills
Leadership, Web Design, Management, Training, Graphic Design, Customer Service, Web Development, Logo Design, Mobile Applications, Microsoft Office, User Interface, Team Leadership, Android, Advertising, WordPress, User Experience, Social Media, Marketing, OS X, Project Management, iOS, Entrepreneurship, HTML, Layout, Adobe Creative Suite, User Interface Design, CMS, Xcode, Creative Problem Solving, Windows 7, iPhone, CSS, Problem Solving, SEO, Website Development, Creative Writing, Mac OS X, JavaScript, jQuery, Illustrator, Email Marketing, Google Analytics, Creative Direction, PHP, Multimedia, XHTML, InDesign, MySQL, AJAX, PPC
Education
Rio Salado 2008 — 2012
Bachelor of Science (BS), Graphic Design Web Design Computer Science
Dale Carnegie 2004 — 2005
Dale Carnegie Leadership Training, Management Leadership Program
Shawsheen Valley Regional Vocational Technical School 1992 — 1996
Diploma, Commercial and Advertising Art
Ryan Silvera Ryan Silvera's Asurion Experience August 2013 - February 2015
Job at
Industry Computer Software
Experience
GreenSky Credit February 2015 - Present
Independent Development August 2008 - Present
Asurion August 2013 - February 2015
GameStop May 2011 - July 2013
Skills
HTML, C#, Photoshop, Team Leadership, Unity, Unreal Engine 3, Unity3D, Teamwork, JavaScript, Lua, GIMP, Mobile Devices, C++, Java, Windows, CSS, Maya, Microsoft Office, Customer Service, Public Speaking, UnrealScript, Corona SDK, Eclipse, Debugging, Selenium, Selenium Testing, Selenium WebDriver, Test Automation, Test Automation..., Test Automation Tools, Cucumber, HP Quality Center, HP QTP, Software Quality..., Python, Jenkins, Product Leadership, Supervisory Skills, Task Assignment, Proof of Concept, Statistical Data..., Program Evaluation, Prioritize Workload, Visual Studio, Game Development, SQL, VBScript, Agile Methodologies
Education
Southern Polytechnic State University 2008 — 2013
Bachelor's of Science, Computer Game Design and Development, 3.04
Southern Polytechnic State University 2008 — 2013
Bachelor's of Science, Computer Science, 3.04
GreenSky Credit February 2015 - Present
Independent Development August 2008 - Present
Asurion August 2013 - February 2015
GameStop May 2011 - July 2013
Skills
HTML, C#, Photoshop, Team Leadership, Unity, Unreal Engine 3, Unity3D, Teamwork, JavaScript, Lua, GIMP, Mobile Devices, C++, Java, Windows, CSS, Maya, Microsoft Office, Customer Service, Public Speaking, UnrealScript, Corona SDK, Eclipse, Debugging, Selenium, Selenium Testing, Selenium WebDriver, Test Automation, Test Automation..., Test Automation Tools, Cucumber, HP Quality Center, HP QTP, Software Quality..., Python, Jenkins, Product Leadership, Supervisory Skills, Task Assignment, Proof of Concept, Statistical Data..., Program Evaluation, Prioritize Workload, Visual Studio, Game Development, SQL, VBScript, Agile Methodologies
Education
Southern Polytechnic State University 2008 — 2013
Bachelor's of Science, Computer Game Design and Development, 3.04
Southern Polytechnic State University 2008 — 2013
Bachelor's of Science, Computer Science, 3.04
Johnetta Jackson Johnetta Jackson's Asurion Experience April 2014 - November 2014
Job pss technician at Asurion
Industry
Experience
Apollo Education Group December 2014 - March 2015
Asurion April 2014 - November 2014
Stream Global Services September 2013 - February 2014
Skills
Call Centers, Management
Education
South Mountain Community College
Apollo Education Group December 2014 - March 2015
Asurion April 2014 - November 2014
Stream Global Services September 2013 - February 2014
Skills
Call Centers, Management
Education
South Mountain Community College
Danielle George Danielle George's Asurion Experience March 2010 - May 2012
Job Program & Project Manager by Experience; People Person by Nature | Seasoned Professional
Industry Events Services
Experience
Rodan + Fields March 2015 - Present
Blue Sky Broadcast January 2013 - July 2015
Charitable Profit Arrangements October 2012 - February 2013
Asurion March 2010 - May 2012
DreamWorks Animation April 2009 - August 2009
George P Johnson July 2008 - December 2008
Facebook November 2007 - July 2008
Sharp HealthCare June 2005 - July 2007
SeaWorld San Diego July 2003 - September 2005
Skills
Event Planning, Trade Shows, Event Management, Program Management, Budgets, Hotel Negotiation, Leadership Skills, Corporate Events, Negotiation, Social Media, Leadership, Public Relations, Online Marketing, Account Management, Customer Service, Email Marketing, Team Building, Marketing Strategy, Product Management, Marketing, Management, Recruiting, Time Management, Nonprofits, Project Planning, Training, Social Networking, Research, Social Media Marketing, Human Resources, Marketing Communications, Administrative..., Sales, Strategy, Fundraising
Education
San Diego State University-California State University 2000 — 2004
B.A., Psychology
Katella High School 1996 — 2000
diploma
Rodan + Fields March 2015 - Present
Blue Sky Broadcast January 2013 - July 2015
Charitable Profit Arrangements October 2012 - February 2013
Asurion March 2010 - May 2012
DreamWorks Animation April 2009 - August 2009
George P Johnson July 2008 - December 2008
Facebook November 2007 - July 2008
Sharp HealthCare June 2005 - July 2007
SeaWorld San Diego July 2003 - September 2005
Skills
Event Planning, Trade Shows, Event Management, Program Management, Budgets, Hotel Negotiation, Leadership Skills, Corporate Events, Negotiation, Social Media, Leadership, Public Relations, Online Marketing, Account Management, Customer Service, Email Marketing, Team Building, Marketing Strategy, Product Management, Marketing, Management, Recruiting, Time Management, Nonprofits, Project Planning, Training, Social Networking, Research, Social Media Marketing, Human Resources, Marketing Communications, Administrative..., Sales, Strategy, Fundraising
Education
San Diego State University-California State University 2000 — 2004
B.A., Psychology
Katella High School 1996 — 2000
diploma
Hillary Palmer, ARM Hillary Palmer, ARM's Asurion Experience September 2014 - Present
Job Senior Global Risk Management Analyst at Asurion
Industry Insurance
Experience
Asurion September 2014 - Present
Asurion December 2011 - Present
Lockton Companies December 2008 - December 2011
Lockton Companies December 2008 - January 2010
Skills
Insurance, Property & Casualty..., Workers Compensation, Microsoft Excel, Financial Modeling, Commercial Insurance, Data Analysis, Microsoft Office, Strategic Planning, PowerPoint, Financial Analysis, Casualty
Education
Southern Methodist University 2004 — 2008
BA, Corporate Communications & Public Affairs, French
Pembroke Hill School
Asurion September 2014 - Present
Asurion December 2011 - Present
Lockton Companies December 2008 - December 2011
Lockton Companies December 2008 - January 2010
Skills
Insurance, Property & Casualty..., Workers Compensation, Microsoft Excel, Financial Modeling, Commercial Insurance, Data Analysis, Microsoft Office, Strategic Planning, PowerPoint, Financial Analysis, Casualty
Education
Southern Methodist University 2004 — 2008
BA, Corporate Communications & Public Affairs, French
Pembroke Hill School
Andy Wildman Andy Wildman's Asurion Experience May 2015 - Present
Job Financial Analyst at Asurion
Industry Financial Services
Experience
Asurion May 2015 - Present
McKee Foods Corporation 2013 - 2014
Southern Adventist University 2011 - 2013
Skills
Data Analysis, Microsoft Excel, Microsoft Word, Financial Analysis, Financial Modeling, Financial Reporting, Nielsen, Customer Insight, Teamwork
Education
Vanderbilt University - Owen Graduate School of Management 2014 — 2015
Master of Science (M.S.), Finance
Southern Adventist University 2009 — 2013
Bachelor of Science (B.S.), Business Administration
Asurion May 2015 - Present
McKee Foods Corporation 2013 - 2014
Southern Adventist University 2011 - 2013
Skills
Data Analysis, Microsoft Excel, Microsoft Word, Financial Analysis, Financial Modeling, Financial Reporting, Nielsen, Customer Insight, Teamwork
Education
Vanderbilt University - Owen Graduate School of Management 2014 — 2015
Master of Science (M.S.), Finance
Southern Adventist University 2009 — 2013
Bachelor of Science (B.S.), Business Administration
Joe Scholz's Asurion Experience May 2007 - Present
Job
Industry Insurance
Experience
Asurion May 2007 - Present
Convergys February 2006 - May 2007
Startek, Inc April 2004 - February 2006
Skills
Process Improvement, Human Resources, HRIS, Recruiting, Training, Employee Benefits, Analysis, Call Centers, Deferred Compensation, Budgets, Performance Management, Forecasting, PeopleSoft, Program Management, Employee Relations, Management
Education
Southern Illinois University, Carbondale 1991 — 1994
Asurion May 2007 - Present
Convergys February 2006 - May 2007
Startek, Inc April 2004 - February 2006
Skills
Process Improvement, Human Resources, HRIS, Recruiting, Training, Employee Benefits, Analysis, Call Centers, Deferred Compensation, Budgets, Performance Management, Forecasting, PeopleSoft, Program Management, Employee Relations, Management
Education
Southern Illinois University, Carbondale 1991 — 1994
Mark Benzkofer's Asurion Experience March 2013 - Present
Job Sr. User Interaction Designer at Asurion
Industry Design
Experience
Asurion March 2013 - Present
Group DCA June 2011 - March 2013
Logical Design Solutions November 2002 - June 2011
Mezzina Brown Interactive November 1996 - November 2002
Mezzina Brown & Partners November 1991 - November 1996
Skills
Information Architecture, Illustrator, Interaction Design, Front-end, User Experience, Flash, Corporate Identity, Creative Direction, User Interface Design, Art Direction, Creative Strategy, Graphic Design, Photoshop, CSS, Advertising, Digital Strategy, HTML 5, Information Design, Interactive Marketing, Logo Design, Mobile Devices, User Experience Design, Web Design, Web Development, Wireframes
Education
School of Visual Arts 1987 — 1991
Asurion March 2013 - Present
Group DCA June 2011 - March 2013
Logical Design Solutions November 2002 - June 2011
Mezzina Brown Interactive November 1996 - November 2002
Mezzina Brown & Partners November 1991 - November 1996
Skills
Information Architecture, Illustrator, Interaction Design, Front-end, User Experience, Flash, Corporate Identity, Creative Direction, User Interface Design, Art Direction, Creative Strategy, Graphic Design, Photoshop, CSS, Advertising, Digital Strategy, HTML 5, Information Design, Interactive Marketing, Logo Design, Mobile Devices, User Experience Design, Web Design, Web Development, Wireframes
Education
School of Visual Arts 1987 — 1991
Shelly McCormack's Asurion Experience March 2008 - Present
Job Software Test Engineer at Asurion
Industry Marketing and Advertising
Joe Klesney's Asurion Experience 2006 - June 2009
Job Solution Manager at Oracle
Industry Computer Software
Experience
Oracle Corp November 2011 - Present
Asurion 2006 - June 2009
Oracle Corp (pka Agile Software) 2001 - 2006
Mitchell Madison Group 1998 - 2000
Central States Companies 1993 - 1996
Berkshire Hathaway / Central States 1990 - 1993
Skills
Enterprise Software, Cross-functional Team..., SaaS, Product Management, Solution Selling, Business Intelligence, Product Development, Supply Chain Management, Competitive Analysis, Solution Architecture, Cloud Computing, Go-to-market Strategy
Education
Stanford University Graduate School of Business 1996 — 1998
MBA, General Management
The University of Kansas 1985 — 1989
BS, Business Administration
Creighton Preparatory High School
Oracle Corp November 2011 - Present
Asurion 2006 - June 2009
Oracle Corp (pka Agile Software) 2001 - 2006
Mitchell Madison Group 1998 - 2000
Central States Companies 1993 - 1996
Berkshire Hathaway / Central States 1990 - 1993
Skills
Enterprise Software, Cross-functional Team..., SaaS, Product Management, Solution Selling, Business Intelligence, Product Development, Supply Chain Management, Competitive Analysis, Solution Architecture, Cloud Computing, Go-to-market Strategy
Education
Stanford University Graduate School of Business 1996 — 1998
MBA, General Management
The University of Kansas 1985 — 1989
BS, Business Administration
Creighton Preparatory High School
Glenn Lang's Asurion Experience August 2009 - July 2010
Job Lead Developer at ExamOne, a Quest Diagnostics Company
Industry Computer Software
Experience
ExamOne, a Quest Diagnostics Company July 2010 - Present
Asurion August 2009 - July 2010
NEW Customer Service Companies, Inc. March 2008 - August 2009
Datacore Marketing September 2007 - March 2008
NovaStar Financial Inc. August 2003 - August 2007
BV Solutions Group 1997 - 2003
Black & Veatch 1990 - 2003
Skills
Microsoft SQL Server, SSIS, C#, T-SQL, ASP.NET, SQL, .NET, ASP.NET MVC, Agile Methodologies, XML, JavaScript, Web Services, Testing, Software Design, IIS
Education
South Dakota State University 1986 — 1990
Bachelor of Science (B.S.), Computer Science
ExamOne, a Quest Diagnostics Company July 2010 - Present
Asurion August 2009 - July 2010
NEW Customer Service Companies, Inc. March 2008 - August 2009
Datacore Marketing September 2007 - March 2008
NovaStar Financial Inc. August 2003 - August 2007
BV Solutions Group 1997 - 2003
Black & Veatch 1990 - 2003
Skills
Microsoft SQL Server, SSIS, C#, T-SQL, ASP.NET, SQL, .NET, ASP.NET MVC, Agile Methodologies, XML, JavaScript, Web Services, Testing, Software Design, IIS
Education
South Dakota State University 1986 — 1990
Bachelor of Science (B.S.), Computer Science
Jim Lambro's Asurion Experience 2006 - Present
Job QA Mobile Applications Engineer
Industry Telecommunications
Experience
Asurion Mobile Applications 2006 - Present
Asurion 2006 - Present
Patni Computer Systems December 2005 - June 2006
Quality Partners February 1998 - June 2006
Product Quality Partners Inc 1998 - 2006
Skills
Mobile Applications, Android, J2ME, Windows Mobile, BREW, Test Planning, Testing, Scrum, Eclipse, JIRA
Education
San Francisco State University
Asurion Mobile Applications 2006 - Present
Asurion 2006 - Present
Patni Computer Systems December 2005 - June 2006
Quality Partners February 1998 - June 2006
Product Quality Partners Inc 1998 - 2006
Skills
Mobile Applications, Android, J2ME, Windows Mobile, BREW, Test Planning, Testing, Scrum, Eclipse, JIRA
Education
San Francisco State University
Joe Cosenza's Asurion Experience November 2007 - Present
Job Infrastructure Engineer
Industry Computer Networking
Experience
Asurion November 2007 - Present
SunGard Availability Services June 2005 - November 2007
Metrobank June 2000 - May 2005
Skills
Data Center, Data Analysis, Troubleshooting, System Administration, Disaster Recovery, Cisco Technologies, Computer Network..., Call Centers, Visio, Linux, Technical Support, SharePoint
Education
National Institute of Technology 1988 — 1992
Network Administration, Computer Science
Schoolcraft College
BusinessAdministration
Asurion November 2007 - Present
SunGard Availability Services June 2005 - November 2007
Metrobank June 2000 - May 2005
Skills
Data Center, Data Analysis, Troubleshooting, System Administration, Disaster Recovery, Cisco Technologies, Computer Network..., Call Centers, Visio, Linux, Technical Support, SharePoint
Education
National Institute of Technology 1988 — 1992
Network Administration, Computer Science
Schoolcraft College
BusinessAdministration
Mrudu Muddada's Asurion Experience April 2015 - August 2015
Job Sr ETL Developer at Rosetta Stone
Industry Information Technology and Services
Experience
Ellucian August 2015 - Present
Asurion April 2015 - August 2015
Rosetta Stone August 2013 - March 2015
Performance Food Group July 2011 - March 2012
Dr Pepper Snapple Group, Plano, TX June 2010 - February 2011
AIG Risk Management Group, New York May 2009 - June 2010
Barclaycard, Delaware October 2007 - December 2008
AIG October 2006 - October 2007
Skills
Oracle SQL, Data Analysis, Data Warehousing, ETL, Informatica, Datastage 8.1, Unix Shell Scripting, Microsoft SQL Server, SQL, SQL*Plus, SQL Tuning, Cognos, Business Objects, Databases, SDLC, Shell Scripting
Education
South Dakota School of Mines and Technology 2004 — 2006
Master's degree, Electrical, Electronics and Communications Engineering
GITAM 1998 — 2002
BE IN EEE, Electrical and Electronics Engineering
Ellucian August 2015 - Present
Asurion April 2015 - August 2015
Rosetta Stone August 2013 - March 2015
Performance Food Group July 2011 - March 2012
Dr Pepper Snapple Group, Plano, TX June 2010 - February 2011
AIG Risk Management Group, New York May 2009 - June 2010
Barclaycard, Delaware October 2007 - December 2008
AIG October 2006 - October 2007
Skills
Oracle SQL, Data Analysis, Data Warehousing, ETL, Informatica, Datastage 8.1, Unix Shell Scripting, Microsoft SQL Server, SQL, SQL*Plus, SQL Tuning, Cognos, Business Objects, Databases, SDLC, Shell Scripting
Education
South Dakota School of Mines and Technology 2004 — 2006
Master's degree, Electrical, Electronics and Communications Engineering
GITAM 1998 — 2002
BE IN EEE, Electrical and Electronics Engineering
James Gamble's Asurion Experience 2007 - Present
Job Vice President at Asurion
Industry Insurance
Experience
Asurion 2007 - Present
Ernst & Young, LLP 1995 - 2001
Prudential Insurance 1991 - 1995
The Bank of New York 1979 - 1991
Education
New York University - Leonard N. Stern School of Business 1981 — 1985
MBA, Finance
St. John's University, The Peter J. Tobin College of Business 1976 — 1979
B.S., Actuarial Science
Asurion 2007 - Present
Ernst & Young, LLP 1995 - 2001
Prudential Insurance 1991 - 1995
The Bank of New York 1979 - 1991
Education
New York University - Leonard N. Stern School of Business 1981 — 1985
MBA, Finance
St. John's University, The Peter J. Tobin College of Business 1976 — 1979
B.S., Actuarial Science
Gerald Eaker's Asurion Experience June 2007 - February 2009
Job Data Center Manager at Asurion
Industry Insurance
Experience
Asurion June 2007 - February 2009
IBM, Inc October 2003 - June 2007
SBC DataComm October 1999 - April 2002
Fujitsu PC Corporation August 1997 - August 1999
Orkand Corporation May 1996 - June 1997
Federal Express Corporation January 1993 - January 1996
Education
Florida Institute of Technology, Redstone
MS, Masters of Science, Management
Southeast Missouri State University
BS, Bachelor of Science, Computer Science
Asurion June 2007 - February 2009
IBM, Inc October 2003 - June 2007
SBC DataComm October 1999 - April 2002
Fujitsu PC Corporation August 1997 - August 1999
Orkand Corporation May 1996 - June 1997
Federal Express Corporation January 1993 - January 1996
Education
Florida Institute of Technology, Redstone
MS, Masters of Science, Management
Southeast Missouri State University
BS, Bachelor of Science, Computer Science
Sergei Malyshev's Asurion Experience Sortware EngineerUS Central Credit Union2001 - 2003
Job Application Architect at Asurion
Industry Computer Software
Experience
Asurion Sortware EngineerUS Central Credit Union2001 - 2003
Iconixx 1999 - 2001
Iconixx 1999 - 2001
IBM Global Services October 1997 - July 1999
Prizm Software January 1995 - October 1997
Education
Saint Petersburg State University
Asurion Sortware EngineerUS Central Credit Union2001 - 2003
Iconixx 1999 - 2001
Iconixx 1999 - 2001
IBM Global Services October 1997 - July 1999
Prizm Software January 1995 - October 1997
Education
Saint Petersburg State University
Kelley Harris's Asurion Experience July 2014 - Present
Job Project Manager at Asurion
Industry Information Technology and Services
Experience
Asurion July 2014 - Present
Asurion October 2012 - July 2014
Manheim Auctions January 2007 - October 2012
Manheim VMB 2007 - October 2012
Manheim 2007 - October 2012
Universal Lighting Technologies 2005 - 2006
Skills
Pricing, Strategic Planning, Competitive Analysis, Process Improvement, Change Management, Automotive, SQL, Market Planning, Project Management, IT Solutions, Technology, Insurance, Analysis, Business Strategy, Budgets, Analytics, Data Analysis, Business Analysis, Cross-functional Team..., Team Leadership, Strategy, Customer Satisfaction, CRM, Business Process..., Leadership
Education
Sewanee-The University of the South 1984 — 1989
Bachelor of Arts (BA), Economics
Asurion July 2014 - Present
Asurion October 2012 - July 2014
Manheim Auctions January 2007 - October 2012
Manheim VMB 2007 - October 2012
Manheim 2007 - October 2012
Universal Lighting Technologies 2005 - 2006
Skills
Pricing, Strategic Planning, Competitive Analysis, Process Improvement, Change Management, Automotive, SQL, Market Planning, Project Management, IT Solutions, Technology, Insurance, Analysis, Business Strategy, Budgets, Analytics, Data Analysis, Business Analysis, Cross-functional Team..., Team Leadership, Strategy, Customer Satisfaction, CRM, Business Process..., Leadership
Education
Sewanee-The University of the South 1984 — 1989
Bachelor of Arts (BA), Economics
Felice McCoy's Asurion Experience May 2009 - Present
Job SUPPLY CHAIN & PROCUREMENT EXECUTIVE
Industry Logistics and Supply Chain
Experience
Asurion May 2009 - Present
Asurion January 2008 - May 2009
Asurion October 2006 - January 2008
Keystone Automotive September 2005 - October 2006
Spirit Logistics April 2004 - September 2006
Dell 1999 - 2004
FedEx Ground 1998 - 1999
Union Pacific Railroad 1996 - 1998
Skills
Customer Satisfaction, Net Promoter Programs, Six Sigma, Contract Management, Vendor Negotiations, Team Building, Strategic Planning, Business Analysis, Consensus Building, Risk Mitigation, Project Management, Strategic Direction, Continuous Process..., Program Management, Negotiation, Strategy, Leadership, Process Improvement, Cross-functional Team..., Product Development
Education
Southern Methodist University - Cox School of Business 2009 — 2011
Master of Business Administration (MBA), Business Administration and Management, General
University of Tennessee-Knoxville 1992 — 1996
Bachelor of Business Administration (B.B.A.), Logistics, Materials, and Supply Chain Management
Asurion May 2009 - Present
Asurion January 2008 - May 2009
Asurion October 2006 - January 2008
Keystone Automotive September 2005 - October 2006
Spirit Logistics April 2004 - September 2006
Dell 1999 - 2004
FedEx Ground 1998 - 1999
Union Pacific Railroad 1996 - 1998
Skills
Customer Satisfaction, Net Promoter Programs, Six Sigma, Contract Management, Vendor Negotiations, Team Building, Strategic Planning, Business Analysis, Consensus Building, Risk Mitigation, Project Management, Strategic Direction, Continuous Process..., Program Management, Negotiation, Strategy, Leadership, Process Improvement, Cross-functional Team..., Product Development
Education
Southern Methodist University - Cox School of Business 2009 — 2011
Master of Business Administration (MBA), Business Administration and Management, General
University of Tennessee-Knoxville 1992 — 1996
Bachelor of Business Administration (B.B.A.), Logistics, Materials, and Supply Chain Management
Paul Fassbender's Asurion Experience July 2012 - Present
Job Director of Public Policy and Economic Development at Asurion
Industry Law Practice
Experience
Asurion July 2012 - Present
State of Tennessee, Department of Economic and Community Development April 2011 - July 2012
United States Senate January 2007 - April 2011
Hall, Booth, Smith & Slover January 2004 - January 2007
Skills
Public Policy, Government, Policy, Legislation, Policy Analysis, Public Speaking, Politics, Legal Writing, Political Campaigns, Legal Research, Management, Project Management, People Management
Education
Southern Illinois University School of Law 1998 — 2001
JD
University of Minnesota Duluth 1994 — 1998
BA, Communications, History
SPHS
Asurion July 2012 - Present
State of Tennessee, Department of Economic and Community Development April 2011 - July 2012
United States Senate January 2007 - April 2011
Hall, Booth, Smith & Slover January 2004 - January 2007
Skills
Public Policy, Government, Policy, Legislation, Policy Analysis, Public Speaking, Politics, Legal Writing, Political Campaigns, Legal Research, Management, Project Management, People Management
Education
Southern Illinois University School of Law 1998 — 2001
JD
University of Minnesota Duluth 1994 — 1998
BA, Communications, History
SPHS
Prasanna Vorakkara's Asurion Experience April 2008 - August 2008
Job IT Engineer QA Test Lead, Certified Scrum Master
Industry Computer Software
Experience
Quest Diagnostics August 2009 - Present
MegaForce August 2009 - September 2010
Payless Shoe Source March 2009 - July 2009
US Central (Federal Credit Union) August 2008 - March 2009
Asurion April 2008 - August 2008
Jack Henry and Associates October 2007 - March 2008
Thyrocare Biotech Pvt. Limited January 2007 - August 2007
Orchid Pharmaceuticals January 2006 - January 2007
CoolSoft LLC August 2002 - November 2005
Skills
QTP, Test Planning, Agile Methodologies, Testing, Quality Center, Test Automation, Microsoft SQL Server, Oracle SQL, Java Enterprise Edition, VBScript, LoadRunner, TFS, SQL, Scrum, Quality Assurance, Regression Testing, User Acceptance Testing, Visio, System Testing, Manual Testing, Test Cases, Databases, Unix, Software Quality..., Oracle, XML, Web Services, Defect Tracking, Integration, Software Development, Web Applications, Visual Studio, .NET, Business Analysis, HP QTP, HP Quality Center
Education
Sri Venkateswara University 1998 — 2000
MBA, Marketing and HR
from S.V.University 1998 — 2000
Master's, Business Administration; Marketing Management and Human Resource Management
APTECH computer institute 1997 — 1999
Bachelor of Sciences; Diploma, BZC; Botany, Zoology and Chemistry; Software Management
APTECH computer institute 1997 — 1998
Bachelor of Sciences; Diploma, BZC; Botany, Zoology and Chemistry; Software Management
Quest Diagnostics August 2009 - Present
MegaForce August 2009 - September 2010
Payless Shoe Source March 2009 - July 2009
US Central (Federal Credit Union) August 2008 - March 2009
Asurion April 2008 - August 2008
Jack Henry and Associates October 2007 - March 2008
Thyrocare Biotech Pvt. Limited January 2007 - August 2007
Orchid Pharmaceuticals January 2006 - January 2007
CoolSoft LLC August 2002 - November 2005
Skills
QTP, Test Planning, Agile Methodologies, Testing, Quality Center, Test Automation, Microsoft SQL Server, Oracle SQL, Java Enterprise Edition, VBScript, LoadRunner, TFS, SQL, Scrum, Quality Assurance, Regression Testing, User Acceptance Testing, Visio, System Testing, Manual Testing, Test Cases, Databases, Unix, Software Quality..., Oracle, XML, Web Services, Defect Tracking, Integration, Software Development, Web Applications, Visual Studio, .NET, Business Analysis, HP QTP, HP Quality Center
Education
Sri Venkateswara University 1998 — 2000
MBA, Marketing and HR
from S.V.University 1998 — 2000
Master's, Business Administration; Marketing Management and Human Resource Management
APTECH computer institute 1997 — 1999
Bachelor of Sciences; Diploma, BZC; Botany, Zoology and Chemistry; Software Management
APTECH computer institute 1997 — 1998
Bachelor of Sciences; Diploma, BZC; Botany, Zoology and Chemistry; Software Management
Jakki Rogers's Asurion Experience 2010 - 2011
Job Accounting Manager at LeanKit We are hiring
Industry Financial Services
Experience
LeanKit September 2015 - Present
HCA Physician Services June 2011 - September 2015
LBMC Strategic Staffing November 2008 - June 2011
Asurion 2010 - 2011
DSI 2008 - 2010
Continuous Care Services April 2008 - November 2008
LBMC August 2006 - April 2008
Brookdale Senior Living 2006 - 2008
Auxi Health Care October 2004 - March 2006
VF Imagewear 2000 - 2004
Skills
Financial Reporting, Financial Analysis, Accounting, General Ledger, Variance Analysis, Cash Management, Process Improvement, Accounts Receivable, Finance, Fixed Assets, Great Plains Software, Internal Controls, Accounts Payable, Account Reconciliation, GAAP, Financial Statements
Education
Savannah State University 1990 — 1994
Bachelor of Science (BS), Accounting
LeanKit September 2015 - Present
HCA Physician Services June 2011 - September 2015
LBMC Strategic Staffing November 2008 - June 2011
Asurion 2010 - 2011
DSI 2008 - 2010
Continuous Care Services April 2008 - November 2008
LBMC August 2006 - April 2008
Brookdale Senior Living 2006 - 2008
Auxi Health Care October 2004 - March 2006
VF Imagewear 2000 - 2004
Skills
Financial Reporting, Financial Analysis, Accounting, General Ledger, Variance Analysis, Cash Management, Process Improvement, Accounts Receivable, Finance, Fixed Assets, Great Plains Software, Internal Controls, Accounts Payable, Account Reconciliation, GAAP, Financial Statements
Education
Savannah State University 1990 — 1994
Bachelor of Science (BS), Accounting
Natalie V. (Natalie Vincent) Engvold's Asurion Experience May 2015 - Present
Job Client Manager at Asurion
Industry Marketing and Advertising
Experience
Asurion May 2015 - Present
AT&T September 2014 - March 2015
AT&T March 2012 - October 2014
AT&T February 2010 - March 2012
AT&T October 2008 - February 2010
ExecuTrain February 2008 - October 2008
Foot Solutions, Inc. January 2007 - October 2007
Lab 601 Digital Post August 2006 - January 2007
Skills
Marketing, Management, Leadership, Project Management, Operations Management, Analysis, Event Management, Conference Speaking, Email Marketing, Social Media Marketing, Strategic Planning, Advertising, Customer Service, Business Development, Retail, Multi-channel Retail, Retail Marketing, Business Analysis, Data Analysis, Event Planning, Corporate Events, Event Production, Employee Training, Training, Staffing Analysis, Staffing Coordination, Product Marketing, Sales, CRM, Team Building, Social Media, Account Management, Marketing Strategy, Microsoft Office, Sales Operations, Telecommunications
Education
Savannah College of Art and Design 1998 — 2003
BFA, Media/Performing Arts/Fashion Design
Pope High School
Pope High School
Pope High School
Pope High School
Pope High School
Asurion May 2015 - Present
AT&T September 2014 - March 2015
AT&T March 2012 - October 2014
AT&T February 2010 - March 2012
AT&T October 2008 - February 2010
ExecuTrain February 2008 - October 2008
Foot Solutions, Inc. January 2007 - October 2007
Lab 601 Digital Post August 2006 - January 2007
Skills
Marketing, Management, Leadership, Project Management, Operations Management, Analysis, Event Management, Conference Speaking, Email Marketing, Social Media Marketing, Strategic Planning, Advertising, Customer Service, Business Development, Retail, Multi-channel Retail, Retail Marketing, Business Analysis, Data Analysis, Event Planning, Corporate Events, Event Production, Employee Training, Training, Staffing Analysis, Staffing Coordination, Product Marketing, Sales, CRM, Team Building, Social Media, Account Management, Marketing Strategy, Microsoft Office, Sales Operations, Telecommunications
Education
Savannah College of Art and Design 1998 — 2003
BFA, Media/Performing Arts/Fashion Design
Pope High School
Pope High School
Pope High School
Pope High School
Pope High School
Tim Gallimore's Asurion Experience February 2010 - Present
Job Data Analyst II at Asurion
Industry Information Technology and Services
Experience
Asurion February 2010 - Present
INFORMA INVESTMENT SOLUTIONS March 2007 - September 2008
REGIONS BANK October 2005 - December 2006
FIRST TENNESSEE BANK March 2005 - October 2005
TRINITY PLANNING & CONSULTING, LLC. March 2004 - November 2004
STATE STREET BANK (formerly DEUTSCHE BANK) January 1994 - November 2003
Education
Samford University 1984 — 1990
BS, Public Administration
Montgomery Bell Academy 1980 — 1984
Asurion February 2010 - Present
INFORMA INVESTMENT SOLUTIONS March 2007 - September 2008
REGIONS BANK October 2005 - December 2006
FIRST TENNESSEE BANK March 2005 - October 2005
TRINITY PLANNING & CONSULTING, LLC. March 2004 - November 2004
STATE STREET BANK (formerly DEUTSCHE BANK) January 1994 - November 2003
Education
Samford University 1984 — 1990
BS, Public Administration
Montgomery Bell Academy 1980 — 1984
Randle Bell's Asurion Experience September 2013 - Present
Job Project Manager at Asurion
Industry Design
Experience
Asurion September 2013 - Present
Tennessee Technological University October 2010 - September 2013
Freelance December 2009 - October 2010
Interior Design Services February 2006 - January 2010
Office Evolutions, Memphis, TN August 2004 - February 2006
Renee and Associates, Hilton Head Island, SC July 2001 - January 2004
Skills
Space-planning, FF&E Specifications, Interior Design, Furniture, Interior Architecture, Job Estimating, Project Management, Construction Drawings, FF&E, Systems Furniture, Move Management, Revit, Finish, Finish Selections, Retail Design, Submittals, AutoCAD, Sketching, Furnishings, Leadership, Architectural Drawings, Space planning, Design Research, NCIDQ, Floor Plans, Residential Design, Sustainable Design, SketchUp, Commercial Design, LEED AP, Rendering, AutoCAD Architecture, Building Codes, Green Building, 3D rendering
Education
Savannah College of Art and Design 1997 — 2001
BFA in Interior Design, Interior Design
Asurion September 2013 - Present
Tennessee Technological University October 2010 - September 2013
Freelance December 2009 - October 2010
Interior Design Services February 2006 - January 2010
Office Evolutions, Memphis, TN August 2004 - February 2006
Renee and Associates, Hilton Head Island, SC July 2001 - January 2004
Skills
Space-planning, FF&E Specifications, Interior Design, Furniture, Interior Architecture, Job Estimating, Project Management, Construction Drawings, FF&E, Systems Furniture, Move Management, Revit, Finish, Finish Selections, Retail Design, Submittals, AutoCAD, Sketching, Furnishings, Leadership, Architectural Drawings, Space planning, Design Research, NCIDQ, Floor Plans, Residential Design, Sustainable Design, SketchUp, Commercial Design, LEED AP, Rendering, AutoCAD Architecture, Building Codes, Green Building, 3D rendering
Education
Savannah College of Art and Design 1997 — 2001
BFA in Interior Design, Interior Design
Joy Herman's Asurion Experience August 2005 - December 2007
Job Ascend Learning
Industry Insurance
Experience
Ascend Learning July 2010 - Present
Licensed Insurance Agent January 2010 - January 2011
BCI August 2008 - January 2010
Asurion August 2005 - December 2007
HCA Midwest March 2000 - December 2005
Skills
Insurance, Employee Benefits, Customer Service, Microsoft Excel, Public Speaking, Microsoft Word, PowerPoint, Microsoft Office, Budgets, Team Building, Outlook, Coaching, Medicare, Leadership, Training
Education
Southwest Baptist University 1965 — 1969
BA, Speech, Secondary Educationn
Ascend Learning July 2010 - Present
Licensed Insurance Agent January 2010 - January 2011
BCI August 2008 - January 2010
Asurion August 2005 - December 2007
HCA Midwest March 2000 - December 2005
Skills
Insurance, Employee Benefits, Customer Service, Microsoft Excel, Public Speaking, Microsoft Word, PowerPoint, Microsoft Office, Budgets, Team Building, Outlook, Coaching, Medicare, Leadership, Training
Education
Southwest Baptist University 1965 — 1969
BA, Speech, Secondary Educationn
Emilia Kobina's Asurion Experience May 2010 - May 2011
Job Fitness Manager/ Group Exercise Instructor at 24 Hour Fitness
Industry Health, Wellness and Fitness
Experience
24 Hour Fitness April 2015 - Present
24 Hour Fitness September 2014 - March 2015
24 Hour Fitness August 2012 - September 2014
SunCoast Resources May 2011 - August 2012
Asurion May 2010 - May 2011
Aon Hewitt September 2009 - April 2010
ITZ Magazine August 2007 - December 2009
Justex Systems August 2008 - June 2009
Skills
Leadership, Management, Personal Training, Key Client Relationships, Employee Training, Records Management, Program Development, Front Office Support, Talent Acquisition, Group Training, Lotus Notes, Customer Service, Database Administration, Inventory Control, Microsoft Excel, Microsoft Powerpoint, Microsoft Outlook, Outlook, Visio, Microsoft Access, Microsoft Project, SAP, QuickBooks, PowerPoint, Social Media, Training, Public Speaking, Event Planning, Time Management, Coaching, Sales, Team Building
Education
Sam Houston State University 2003 — 2008
Bachelor of Arts, Mass Communication
24 Hour Fitness April 2015 - Present
24 Hour Fitness September 2014 - March 2015
24 Hour Fitness August 2012 - September 2014
SunCoast Resources May 2011 - August 2012
Asurion May 2010 - May 2011
Aon Hewitt September 2009 - April 2010
ITZ Magazine August 2007 - December 2009
Justex Systems August 2008 - June 2009
Skills
Leadership, Management, Personal Training, Key Client Relationships, Employee Training, Records Management, Program Development, Front Office Support, Talent Acquisition, Group Training, Lotus Notes, Customer Service, Database Administration, Inventory Control, Microsoft Excel, Microsoft Powerpoint, Microsoft Outlook, Outlook, Visio, Microsoft Access, Microsoft Project, SAP, QuickBooks, PowerPoint, Social Media, Training, Public Speaking, Event Planning, Time Management, Coaching, Sales, Team Building
Education
Sam Houston State University 2003 — 2008
Bachelor of Arts, Mass Communication
Janet Benson's Asurion Experience October 2008 - May 2010
Job Manager, Clinical Decision Support at Children's Mercy Hospital
Industry Hospital & Health Care
Experience
Children's Mercy Hospital May 2014 - Present
Children's Mercy Hospital May 2010 - May 2014
Asurion October 2008 - May 2010
Children's Mercy Family Health Partners 2004 - 2008
FirstGuard Health Plan 2002 - 2005
Skills
Process Improvement, Software Documentation, Healthcare, Troubleshooting, Data Analysis, Business Analysis
Education
Southern Methodist University 1981 — 1985
MS, Geology
Southern Methodist University 1979 — 1981
BS, Chemistry
Children's Mercy Hospital May 2014 - Present
Children's Mercy Hospital May 2010 - May 2014
Asurion October 2008 - May 2010
Children's Mercy Family Health Partners 2004 - 2008
FirstGuard Health Plan 2002 - 2005
Skills
Process Improvement, Software Documentation, Healthcare, Troubleshooting, Data Analysis, Business Analysis
Education
Southern Methodist University 1981 — 1985
MS, Geology
Southern Methodist University 1979 — 1981
BS, Chemistry
Christine Perkins's Asurion Experience November 2012 - March 2014
Job Client and Customer Loyalty Supervisor at Premier Support Solutions at Asurion
Industry Wireless
Experience
Premier Support Solutions at Asurion November 2012 - Present
Asurion Premier Support Solutions March 2014 - January 2015
Asurion November 2012 - March 2014
T Mobile August 2006 - October 2012
Skills
Interpreting..., Coach University, Myers Briggs..., Management, Customer Experience, Behavioral Coaching, Sales, Customer Retention, Inventory Management, Teamwork, Behavior Modification, Call Centers, Leadership, Team Leadership, Training, Wireless, Technical Support, Customer Satisfaction, Human Resources, Quality Assurance, Leadership Development, Team Building, Cross-functional Team..., Retail, Coaching, Customer Service, Payroll, Mobile Devices, Sales Management, Process Improvement
Education
Saint Joseph College 2013 — 2015
Bachelor's Degree, Adult Education and Training, 3.80
Saint Joseph's College 2013 — 2015
Bachelor’s Degree, Business Managment minor in Education and Training, 3.85
University of Phoenix 2012 — 2014
Associate's Degree, Business Management, 4.0
Ozark Technical Community College 2008 — 2012
Associates, Business and Marketing, 3.8
Premier Support Solutions at Asurion November 2012 - Present
Asurion Premier Support Solutions March 2014 - January 2015
Asurion November 2012 - March 2014
T Mobile August 2006 - October 2012
Skills
Interpreting..., Coach University, Myers Briggs..., Management, Customer Experience, Behavioral Coaching, Sales, Customer Retention, Inventory Management, Teamwork, Behavior Modification, Call Centers, Leadership, Team Leadership, Training, Wireless, Technical Support, Customer Satisfaction, Human Resources, Quality Assurance, Leadership Development, Team Building, Cross-functional Team..., Retail, Coaching, Customer Service, Payroll, Mobile Devices, Sales Management, Process Improvement
Education
Saint Joseph College 2013 — 2015
Bachelor's Degree, Adult Education and Training, 3.80
Saint Joseph's College 2013 — 2015
Bachelor’s Degree, Business Managment minor in Education and Training, 3.85
University of Phoenix 2012 — 2014
Associate's Degree, Business Management, 4.0
Ozark Technical Community College 2008 — 2012
Associates, Business and Marketing, 3.8
Nick Salam's Asurion Experience October 2010 - May 2012
Job Account Executive at RBC Bank
Industry Financial Services
Experience
RBC Bank June 2012 - Present
Asurion October 2010 - May 2012
Wells Fargo February 2006 - September 2010
Skills
Sales Management, Account Management, New Business Development, Salesforce.com, Sales Process, B2B, Relationship Management, Selling, Sales, Customer Retention, Business Development, Banking, Team Building, Marketing Strategy, Customer Satisfaction, Competitive Analysis, Negotiation, Forecasting, Management, Marketing, Strategic Planning, Recruiting, Operations Management, Coaching
Education
Seneca College of Applied Arts and Technology
RBC Bank June 2012 - Present
Asurion October 2010 - May 2012
Wells Fargo February 2006 - September 2010
Skills
Sales Management, Account Management, New Business Development, Salesforce.com, Sales Process, B2B, Relationship Management, Selling, Sales, Customer Retention, Business Development, Banking, Team Building, Marketing Strategy, Customer Satisfaction, Competitive Analysis, Negotiation, Forecasting, Management, Marketing, Strategic Planning, Recruiting, Operations Management, Coaching
Education
Seneca College of Applied Arts and Technology
Whitney Thompson's Asurion Experience April 2014 - Present
Job Identity and Access Management Architect
Industry Information Technology and Services
Experience
Asurion April 2014 - Present
The Home Depot September 2013 - March 2014
Hughes Telematics, Inc. August 2012 - June 2013
AutoTrader.com May 2011 - August 2012
NCR Corporation January 2010 - June 2011
Manheim 2008 - 2010
Oracle 2007 - 2008
Computer Associates, Inc 2002 - 2007
Skills
Business Analysis, Data Center, Disaster Recovery, Enterprise Architecture, Enterprise Software, IT Management, Cloud Computing, IT Strategy, Identity Management, Information Security, Information Security..., Integration, Network Security, Oracle, Requirements Analysis, SDLC, Security, Telecommunications, Unix, Vendor Management, Solution Architecture
Education
Shorter University-College of Adult & Professional Programs
Asurion April 2014 - Present
The Home Depot September 2013 - March 2014
Hughes Telematics, Inc. August 2012 - June 2013
AutoTrader.com May 2011 - August 2012
NCR Corporation January 2010 - June 2011
Manheim 2008 - 2010
Oracle 2007 - 2008
Computer Associates, Inc 2002 - 2007
Skills
Business Analysis, Data Center, Disaster Recovery, Enterprise Architecture, Enterprise Software, IT Management, Cloud Computing, IT Strategy, Identity Management, Information Security, Information Security..., Integration, Network Security, Oracle, Requirements Analysis, SDLC, Security, Telecommunications, Unix, Vendor Management, Solution Architecture
Education
Shorter University-College of Adult & Professional Programs
Sandy Atkinson's Asurion Experience March 2015 - Present
Job Sr. Financial Analyst Payroll at Asurion
Industry Human Resources
Experience
Asurion March 2015 - Present
California Family Fitness May 2012 - February 2015
OmegaComp HR November 2010 - May 2012
Sierra College November 2007 - 2009
Absolute Loans September 2005 - December 2007
California Department of Corrections and Rehabilitation October 2000 - April 2003
California Highway Patrol September 1988 - 2000
Skills
Employee Relations, Payroll, ADP Payroll, ADP Workforce Now, Garnishments, Mortgage Lending, Court Reporting, New Hire Orientations, Employee Benefits, Performance Management, Training, Interviews, Benefits Administration, Recruiting, Deferred Compensation, Customer Service, Human Resources, Management, Leadership, Compensation, Time Management, Team Building, Public Speaking, Onboarding, Coaching, HRIS, Process Improvement
Education
Bryan College 2009 — 2011
Court Reporting/Court Reporter
Sierra College 1984 — 1992
Accounting and Finance
American Payroll Institute
Certificate of Completion, Payroll Administration, A
Asurion March 2015 - Present
California Family Fitness May 2012 - February 2015
OmegaComp HR November 2010 - May 2012
Sierra College November 2007 - 2009
Absolute Loans September 2005 - December 2007
California Department of Corrections and Rehabilitation October 2000 - April 2003
California Highway Patrol September 1988 - 2000
Skills
Employee Relations, Payroll, ADP Payroll, ADP Workforce Now, Garnishments, Mortgage Lending, Court Reporting, New Hire Orientations, Employee Benefits, Performance Management, Training, Interviews, Benefits Administration, Recruiting, Deferred Compensation, Customer Service, Human Resources, Management, Leadership, Compensation, Time Management, Team Building, Public Speaking, Onboarding, Coaching, HRIS, Process Improvement
Education
Bryan College 2009 — 2011
Court Reporting/Court Reporter
Sierra College 1984 — 1992
Accounting and Finance
American Payroll Institute
Certificate of Completion, Payroll Administration, A
Dustin Frank's Asurion Experience August 2011 - Present
Job Senior Regional Account Manager at Asurion
Industry Telecommunications
Experience
Asurion August 2011 - Present
Motorola November 2010 - September 2011
T Mobile January 2004 - November 2010
McAlister's Deli August 2002 - July 2004
Iron Mountain January 2001 - January 2002
Golden Corral January 1997 - January 2002
Skills
Customer Satisfaction, Coaching, Sales Operations, Training, Leadership, Retail, Employee Training, Microsoft Excel, Operations Management, Budgets, Microsoft Office, Negotiation, Customer Retention, Team Building, Salesforce.com, Time Management, Customer Experience, Strategy, Forecasting, Merchandising, Outlook, Performance Management, Cold Calling, Recruiting, Inventory Management, Team Management, Marketing Strategy, Cross-functional Team..., Talent Management, Employee Relations, B2B, Business Development, Solution Selling, Account Management, Wireless, Telecommunications, Direct Sales, Process Improvement, Sales, Management, Sales Management, Call Center, Marketing, Selling, Program Management, New Business Development, Customer Service, Team Leadership, Contract Negotiation, Strategic Planning
Education
Southeastern Louisiana University 2003 — 2006
M.B.A., Masters of Business Administration
Asurion August 2011 - Present
Motorola November 2010 - September 2011
T Mobile January 2004 - November 2010
McAlister's Deli August 2002 - July 2004
Iron Mountain January 2001 - January 2002
Golden Corral January 1997 - January 2002
Skills
Customer Satisfaction, Coaching, Sales Operations, Training, Leadership, Retail, Employee Training, Microsoft Excel, Operations Management, Budgets, Microsoft Office, Negotiation, Customer Retention, Team Building, Salesforce.com, Time Management, Customer Experience, Strategy, Forecasting, Merchandising, Outlook, Performance Management, Cold Calling, Recruiting, Inventory Management, Team Management, Marketing Strategy, Cross-functional Team..., Talent Management, Employee Relations, B2B, Business Development, Solution Selling, Account Management, Wireless, Telecommunications, Direct Sales, Process Improvement, Sales, Management, Sales Management, Call Center, Marketing, Selling, Program Management, New Business Development, Customer Service, Team Leadership, Contract Negotiation, Strategic Planning
Education
Southeastern Louisiana University 2003 — 2006
M.B.A., Masters of Business Administration
Aparna Chekuru's Asurion Experience October 2007 - Present
Job Software Engineer III at Asurion
Industry Information Technology and Services
Experience
Asurion October 2007 - Present
Agentrics October 2006 - October 2007
Skills
Oracle, SDLC, PL/SQL, SQL, Requirements Analysis, Pega PRPC, webMethods, JIRA, Web Services, Team Leadership, QuickBase, Microsoft Office, HTTPS, Agile Methodologies, Confluence, Java, Oracle CRM, Oracle Financials, Cross-functional Team..., XML, Software Development, Struts, Software Project..., SOA
Education
Southern Illinois University, Edwardsville 2003 — 2005
Master's degree, Computer Science
Sri Krishnadevaraya University 1999 — 2003
Computer Science
Asurion October 2007 - Present
Agentrics October 2006 - October 2007
Skills
Oracle, SDLC, PL/SQL, SQL, Requirements Analysis, Pega PRPC, webMethods, JIRA, Web Services, Team Leadership, QuickBase, Microsoft Office, HTTPS, Agile Methodologies, Confluence, Java, Oracle CRM, Oracle Financials, Cross-functional Team..., XML, Software Development, Struts, Software Project..., SOA
Education
Southern Illinois University, Edwardsville 2003 — 2005
Master's degree, Computer Science
Sri Krishnadevaraya University 1999 — 2003
Computer Science
Albert Dixon's Asurion Experience October 2010 - July 2014
Job DevOps Engineer at SeaChange International
Industry Computer Software
Experience
SeaChange International February 2015 - Present
Timeline Labs August 2014 - February 2015
Asurion October 2010 - July 2014
San Francisco State University September 2007 - December 2009
Skills
Programming, Scripting, Perl, Ruby, Linux, Unix, Team Oriented, Ruby on Rails, Software Engineering, MySQL, Web Applications, Agile Methodologies, OOP, C, Python, XML, C++, Linux System..., Ant, Maven2, Nexus, Team-oriented, Subversion, Java, Git, JavaScript, Maven
Education
San Francisco State University 2004 — 2010
B.S., Computer Science
Wesleyan University 2000 — 2002
SeaChange International February 2015 - Present
Timeline Labs August 2014 - February 2015
Asurion October 2010 - July 2014
San Francisco State University September 2007 - December 2009
Skills
Programming, Scripting, Perl, Ruby, Linux, Unix, Team Oriented, Ruby on Rails, Software Engineering, MySQL, Web Applications, Agile Methodologies, OOP, C, Python, XML, C++, Linux System..., Ant, Maven2, Nexus, Team-oriented, Subversion, Java, Git, JavaScript, Maven
Education
San Francisco State University 2004 — 2010
B.S., Computer Science
Wesleyan University 2000 — 2002
Brindha Ramachandran Kumar's Asurion Experience October 2013 - Present
Job TIBCO BW developer
Industry Information Services
Experience
Asurion October 2013 - Present
Accenture July 2010 - July 2012
Magna Infotech December 2009 - July 2010
UST Global February 2008 - April 2009
Skills
TIBCO, SOA, Spotfire, Data Visualization, EAI, SOAP, REST, XML, PL/SQL, Oracle, SQL, Requirements Analysis, Java, Microsoft SQL Server, SDLC, Agile Methodologies, Web Services
Education
Shanmugha Arts, Science, Technology and Research Academy 2003 — 2007
B.Tech, Biotechnology
Asurion October 2013 - Present
Accenture July 2010 - July 2012
Magna Infotech December 2009 - July 2010
UST Global February 2008 - April 2009
Skills
TIBCO, SOA, Spotfire, Data Visualization, EAI, SOAP, REST, XML, PL/SQL, Oracle, SQL, Requirements Analysis, Java, Microsoft SQL Server, SDLC, Agile Methodologies, Web Services
Education
Shanmugha Arts, Science, Technology and Research Academy 2003 — 2007
B.Tech, Biotechnology
Zarita Fears's Asurion Experience October 2014 - Present
Job People Services Coordinator at Asurion
Industry Telecommunications
Experience
Asurion October 2014 - Present
Asurion January 2014 - October 2014
AT&T January 2011 - April 2013
Skills
Management, Telecommunications, Project Management, Customer Service, Microsoft Office, Sales, VoIP, Team Leadership, Leadership, Strategic Planning
Education
Southern Illinois University, Carbondale
Asurion October 2014 - Present
Asurion January 2014 - October 2014
AT&T January 2011 - April 2013
Skills
Management, Telecommunications, Project Management, Customer Service, Microsoft Office, Sales, VoIP, Team Leadership, Leadership, Strategic Planning
Education
Southern Illinois University, Carbondale
Paul Grome's Asurion Experience April 2011 - January 2014
Job Sr. Telecom Engineer/Architect at MedSolutions
Industry Information Technology and Services
Experience
MedSolutions January 2014 - Present
Asurion April 2011 - January 2014
Humana October 2010 - April 2011
Delta Technology July 2000 - July 2008
Skills
Vendor Management, Troubleshooting, Integration, Cisco Technologies, Disaster Recovery, Wireless, Telecommunications, TCP/IP, Data Center
Education
Southern Polytechnic State University
Master's degree, Electrical Engineering Technology
MedSolutions January 2014 - Present
Asurion April 2011 - January 2014
Humana October 2010 - April 2011
Delta Technology July 2000 - July 2008
Skills
Vendor Management, Troubleshooting, Integration, Cisco Technologies, Disaster Recovery, Wireless, Telecommunications, TCP/IP, Data Center
Education
Southern Polytechnic State University
Master's degree, Electrical Engineering Technology
Evangelist Adams's Asurion Experience July 1999 - Present
Job Escalation Specialist at Asurion
Industry Insurance
Experience
Asurion July 1999 - Present
Asurion July 1999 - Present
Skills
Customer Retention, Insurance, Analysis, Financial Analysis, Claim, Process Improvement, Health Insurance, PeopleSoft, Access, Accounts Receivable, Employee Benefits, Property & Casualty..., Leadership, Microsoft Excel
Education
San Jacinto College 1995 — 1996
Asurion July 1999 - Present
Asurion July 1999 - Present
Skills
Customer Retention, Insurance, Analysis, Financial Analysis, Claim, Process Improvement, Health Insurance, PeopleSoft, Access, Accounts Receivable, Employee Benefits, Property & Casualty..., Leadership, Microsoft Excel
Education
San Jacinto College 1995 — 1996
Elizabeth Noble's Asurion Experience May 2015 - Present
Job Senior Manager Project Management at Asurion
Industry Information Technology and Services
Experience
Asurion May 2015 - Present
Asurion January 2013 - May 2015
Asurion November 2011 - January 2013
Kroll January 2008 - November 2011
Kroll May 2006 - January 2008
NIC USA 2005 - 2006
Skills
Process Improvement, Program Management, Visio, Strategic Planning, Requirements Analysis, Integration, IT Strategy, Business Intelligence, Business Process..., PMP, Requirements Gathering, Project Management, Vendor Management, SDLC, Management
Education
Southern Methodist University 1998 — 2002
Bachelor's, Mathematics, French
Harpeth Hall School
Asurion May 2015 - Present
Asurion January 2013 - May 2015
Asurion November 2011 - January 2013
Kroll January 2008 - November 2011
Kroll May 2006 - January 2008
NIC USA 2005 - 2006
Skills
Process Improvement, Program Management, Visio, Strategic Planning, Requirements Analysis, Integration, IT Strategy, Business Intelligence, Business Process..., PMP, Requirements Gathering, Project Management, Vendor Management, SDLC, Management
Education
Southern Methodist University 1998 — 2002
Bachelor's, Mathematics, French
Harpeth Hall School
Fallon Davis's Asurion Experience July 2011 - March 2013
Job Store Management at Kroger
Industry Information Technology and Services
Experience
Kroger April 2013 - Present
System One July 2012 - April 2013
Asurion July 2011 - March 2013
EduCare November 2010 - July 2011
San Jacinto College January 2008 - August 2010
United States Air Force June 2002 - August 2006
Skills
administering medication, analyzing problems, maintaining accurate..., Military, Microsoft Office, Team Building, Strategic Planning, Team Leadership, Customer Service, Program Management, Operations Management, Project Planning, Microsoft Excel, Public Speaking, Logistics, Government, Management, Supply Chain Management, SAP MM, SAP FI/CO Configuration, Inventory Control, Managerial Finance, Analysis
Education
St. Michael's Academy 2013 — 2013
Certificate, SAP MM/FI
San Jacinto College 2008 — 2011
AAS, Medical Imaging
San Jacinto College 2007 — 2008
Associate of Arts (AA), General Studies
Kroger April 2013 - Present
System One July 2012 - April 2013
Asurion July 2011 - March 2013
EduCare November 2010 - July 2011
San Jacinto College January 2008 - August 2010
United States Air Force June 2002 - August 2006
Skills
administering medication, analyzing problems, maintaining accurate..., Military, Microsoft Office, Team Building, Strategic Planning, Team Leadership, Customer Service, Program Management, Operations Management, Project Planning, Microsoft Excel, Public Speaking, Logistics, Government, Management, Supply Chain Management, SAP MM, SAP FI/CO Configuration, Inventory Control, Managerial Finance, Analysis
Education
St. Michael's Academy 2013 — 2013
Certificate, SAP MM/FI
San Jacinto College 2008 — 2011
AAS, Medical Imaging
San Jacinto College 2007 — 2008
Associate of Arts (AA), General Studies
Annette Bullard's Asurion Experience
Job DAX Business Analyst at Asurion
Industry Insurance
Experience
Asurion
Skills
Call Center, Wireless, Vendor Management, Telecommunications, Agile Methodologies, Product Management, Project Management, SDLC, Insurance, Mobile Devices, Visio, Process Improvement, SQL, Mobile Applications, Cross-functional Team...
Education
Strayer University (VA)
Master's degree, Management Information Systems, General
Syracuse University
Bachelor of Arts (BA)
Asurion
Skills
Call Center, Wireless, Vendor Management, Telecommunications, Agile Methodologies, Product Management, Project Management, SDLC, Insurance, Mobile Devices, Visio, Process Improvement, SQL, Mobile Applications, Cross-functional Team...
Education
Strayer University (VA)
Master's degree, Management Information Systems, General
Syracuse University
Bachelor of Arts (BA)
Daniel Broholm's Asurion Experience February 2014 - January 2015
Job Help Desk Specialist
Industry Information Technology and Services
Experience
Insight February 2015 - Present
Asurion February 2014 - January 2015
Asurion October 2013 - February 2014
LKQ ALL MODELS CORP November 2008 - October 2013
Skills
Microsoft Office, Cisco Technologies, Windows, Customer Service, Networking, Subnetting, IP, Troubleshooting, Computer Hardware, Windows 7, DHCP, Routers, DNS, Technical Support, WAN, Operating Systems, XP, VPN, Wireless Networking, Switches, LAN-WAN, A Certified, Cisco Routers, Cisco IOS, Hardware, TCP/IP, Network Security, Computer Repair, Routing, VoIP, Help Desk Support, Network Administration, Network Engineering, IT Operations, EIGRP, BGP, Cisco Wireless, Wireless, Android, Quality Control, CCNA, Active Directory, Microsoft Exchange, Team Leadership
Education
South Mountain Community College 2010 — 2012
Cisco Networking Certificate, Applied Sciences
Insight February 2015 - Present
Asurion February 2014 - January 2015
Asurion October 2013 - February 2014
LKQ ALL MODELS CORP November 2008 - October 2013
Skills
Microsoft Office, Cisco Technologies, Windows, Customer Service, Networking, Subnetting, IP, Troubleshooting, Computer Hardware, Windows 7, DHCP, Routers, DNS, Technical Support, WAN, Operating Systems, XP, VPN, Wireless Networking, Switches, LAN-WAN, A Certified, Cisco Routers, Cisco IOS, Hardware, TCP/IP, Network Security, Computer Repair, Routing, VoIP, Help Desk Support, Network Administration, Network Engineering, IT Operations, EIGRP, BGP, Cisco Wireless, Wireless, Android, Quality Control, CCNA, Active Directory, Microsoft Exchange, Team Leadership
Education
South Mountain Community College 2010 — 2012
Cisco Networking Certificate, Applied Sciences
Jesse Cytron's Asurion Experience June 2008 - Present
Job Indirect Channel ManagerWest
Industry Wireless
Experience
Asurion June 2008 - Present
Skills
Direct Sales, Microsoft Office, Wireless
Education
San Jose State University
Bachelor of Science (B.S.), Marketing
Asurion June 2008 - Present
Skills
Direct Sales, Microsoft Office, Wireless
Education
San Jose State University
Bachelor of Science (B.S.), Marketing
Brian Richardson's Asurion Experience June 2013 - September 2014
Job Network Engineer III at CBTS
Industry Information Technology and Services
Experience
CBTS April 2015 - Present
Apex Systems November 2014 - April 2015
Asurion June 2013 - September 2014
ServiceMaster May 2012 - March 2013
FedEx October 1999 - May 2012
Hilton Worldwide June 2004 - December 2005
Skills
Routers, Cisco Technologies, TCP/IP, Network Engineering, Network Architecture, Troubleshooting, Solaris, VPN, Cisco Routers, Disaster Recovery, Security, DNS, Visio, Integration, Enterprise Architecture, Cisco IOS, EIGRP, Network Security, F5 BigIP, Cisco Security, Catalyst Switches, IPAM, Firewalls, Routing Protocols
Education
Southwest Tennessee Community College 2000 — 2004
Associate of Arts and Sciences (A.A.S.), Information Technology, 3.8
CBTS April 2015 - Present
Apex Systems November 2014 - April 2015
Asurion June 2013 - September 2014
ServiceMaster May 2012 - March 2013
FedEx October 1999 - May 2012
Hilton Worldwide June 2004 - December 2005
Skills
Routers, Cisco Technologies, TCP/IP, Network Engineering, Network Architecture, Troubleshooting, Solaris, VPN, Cisco Routers, Disaster Recovery, Security, DNS, Visio, Integration, Enterprise Architecture, Cisco IOS, EIGRP, Network Security, F5 BigIP, Cisco Security, Catalyst Switches, IPAM, Firewalls, Routing Protocols
Education
Southwest Tennessee Community College 2000 — 2004
Associate of Arts and Sciences (A.A.S.), Information Technology, 3.8
Jesse Gillam's Asurion Experience April 2012 - March 2014
Job Facilities Planning Coordinator Nissan HQ Account at CBRE
Industry Wireless
Experience
CBRE July 2015 - Present
Apex Facility Services March 2014 - July 2015
Asurion April 2012 - March 2014
Acess Control Systems February 2008 - December 2009
Interior Design Services, Inc. January 2005 - February 2008
Skills
Customer Service, Pricing, Project Management, Sales, Microsoft Office, CAD, Microsoft Excel, Management, Process Improvement, Strategic Planning, Outlook, Budgets, Account Management, Microsoft Word, Team Leadership, Vendor Management, Team Building, Troubleshooting
Education
SAE Institute of Technology-Nashville
Associate's degree, Sound Audio Engineering
CBRE July 2015 - Present
Apex Facility Services March 2014 - July 2015
Asurion April 2012 - March 2014
Acess Control Systems February 2008 - December 2009
Interior Design Services, Inc. January 2005 - February 2008
Skills
Customer Service, Pricing, Project Management, Sales, Microsoft Office, CAD, Microsoft Excel, Management, Process Improvement, Strategic Planning, Outlook, Budgets, Account Management, Microsoft Word, Team Leadership, Vendor Management, Team Building, Troubleshooting
Education
SAE Institute of Technology-Nashville
Associate's degree, Sound Audio Engineering
Alexis Hollister's Asurion Experience April 2015 - July 2015
Job Senior Groomer/Owner for Pet Grooming by Alexis
Industry Telecommunications
Experience
Asurion April 2015 - July 2015
Batteries Plus Bulbs September 2013 - May 2015
PetSmart April 2007 - October 2013
Emergency medical scribe services November 2012 - February 2013
Skills
Time Management, Retail, Customer Satisfaction
Education
Strayer University
Bachelor of Business Administration (BBA), Accounting
Asurion April 2015 - July 2015
Batteries Plus Bulbs September 2013 - May 2015
PetSmart April 2007 - October 2013
Emergency medical scribe services November 2012 - February 2013
Skills
Time Management, Retail, Customer Satisfaction
Education
Strayer University
Bachelor of Business Administration (BBA), Accounting
Michele Newkirk's Asurion Experience August 2014 - Present
Job DCI Services Supervisor at Best Buy
Industry Retail
Experience
Asurion August 2014 - Present
Best Buy October 2007 - August 2014
The Tapco Group August 2004 - January 2007
Skills
Management, Customer Satisfaction, Retail, Team Leadership, Customer Service, E-commerce, Merchandising, Call Centers, Sales, Inventory Management
Education
Schoolcraft College
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Asurion August 2014 - Present
Best Buy October 2007 - August 2014
The Tapco Group August 2004 - January 2007
Skills
Management, Customer Satisfaction, Retail, Team Leadership, Customer Service, E-commerce, Merchandising, Call Centers, Sales, Inventory Management
Education
Schoolcraft College
Associate of Arts and Sciences (AAS), Business Administration and Management, General
ashley sells's Asurion Experience January 2013 - Present
Job Claims Specialist at Asurion
Industry Information Technology and Services
Experience
Asurion January 2013 - Present
Education
Strayer University 2014 — 2016
Bachelor's degree, Business Administration and Management, General, 4.0
Asurion January 2013 - Present
Education
Strayer University 2014 — 2016
Bachelor's degree, Business Administration and Management, General, 4.0
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY