Asurion Company
Industry: Company
DescriptionAsurion, LLC is a privately held company based in Nashville, Tennessee that provides insurance for smartphones, tablets, consumer electronics, appliances, satellite receivers and jewelry. In 2014, the company operated in 14 countries and had 49 offices with 17,000 employees serving 280 million consumers. Headquarters: Nashville, Tennessee, United States Number of employees: 17,000 Founded: 1994, Silicon Valley, California, United States Area served: World Subsidiaries: Soluto, ServiceBench, Inc., Parent organization: NEW Asurion Corporation
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Asurion Employees
Employee
Years
Job
Industry
Roy Hammond Roy Hammond's Asurion Experience June 2015 - Present
Job Tech Support CSR at Asurion
Industry Information Technology and Services
Experience
Asurion June 2015 - Present
Convergys January 2015 - May 2015
Convergys September 2014 - May 2015
MPServ 2011 - 2012
Quebecor World France February 2007 - November 2010
Skills
SQL, Microsoft SQL Server, Windows Server, Servers, Troubleshooting, Unix, Java, Windows 7, Disaster Recovery, Operating Systems, Windows XP, VMware, HTML, Customer Service, Windows, Team Leadership, Technical Support, Project Management, Leadership, Call Centers, Team Management, Training, Microsoft Office
Education
Colorado Technical University 2014 — 2017
Bachelor's degree, Business/Information Technology
Dyersburg State Community College 2011 — 2012
Associate of Arts and Sciences (AAS), Information Technology
Asurion June 2015 - Present
Convergys January 2015 - May 2015
Convergys September 2014 - May 2015
MPServ 2011 - 2012
Quebecor World France February 2007 - November 2010
Skills
SQL, Microsoft SQL Server, Windows Server, Servers, Troubleshooting, Unix, Java, Windows 7, Disaster Recovery, Operating Systems, Windows XP, VMware, HTML, Customer Service, Windows, Team Leadership, Technical Support, Project Management, Leadership, Call Centers, Team Management, Training, Microsoft Office
Education
Colorado Technical University 2014 — 2017
Bachelor's degree, Business/Information Technology
Dyersburg State Community College 2011 — 2012
Associate of Arts and Sciences (AAS), Information Technology
Bhavesh Patel Bhavesh Patel's Asurion Experience 2013 - Present
Job VP, Product Development, Mobile and Big Data
Industry Retail
Experience
Asurion 2013 - Present
Skills
Start-ups, Mobile, Scalability, Business Intelligence, High Performance..., Managing High..., Multi-channel Retail, LAMP, Hadoop, B2B eCommerce, B2C, MySQL, Agile, SaaS, Scrum, Agile Methodologies, E-commerce, Enterprise Architecture, Big Data, Cloud Computing, SOA, Product Development, Technical Leadership, Mobile Applications, Mobile Devices, B2B, Leadership, CRM, Management, Web Analytics, Software Engineering, Analytics, Team Leadership, Software Development, High Performance Teams, Architecture, Product Management, Data Warehousing, Databases, Enterprise Software, Software Project..., Web Applications, IT Strategy, Oracle, Distributed Systems, Project Management, SQL, Agile Project Management, Innovation Development, Web Development
Education
Temple University 1992 — 1993
Master of Science
Stanford University 2010 — 2010
Cornell University - Johnson Graduate School of Management 2009 — 2010
University of California, Berkeley, Haas School of Business 2006 — 2006
Indian Institute of Technology, Madras 1991 — 1991
Master of Technology (M.Tech.)
National Institute of Technology Surat 1985 — 1989
Bachelor
Asurion 2013 - Present
Skills
Start-ups, Mobile, Scalability, Business Intelligence, High Performance..., Managing High..., Multi-channel Retail, LAMP, Hadoop, B2B eCommerce, B2C, MySQL, Agile, SaaS, Scrum, Agile Methodologies, E-commerce, Enterprise Architecture, Big Data, Cloud Computing, SOA, Product Development, Technical Leadership, Mobile Applications, Mobile Devices, B2B, Leadership, CRM, Management, Web Analytics, Software Engineering, Analytics, Team Leadership, Software Development, High Performance Teams, Architecture, Product Management, Data Warehousing, Databases, Enterprise Software, Software Project..., Web Applications, IT Strategy, Oracle, Distributed Systems, Project Management, SQL, Agile Project Management, Innovation Development, Web Development
Education
Temple University 1992 — 1993
Master of Science
Stanford University 2010 — 2010
Cornell University - Johnson Graduate School of Management 2009 — 2010
University of California, Berkeley, Haas School of Business 2006 — 2006
Indian Institute of Technology, Madras 1991 — 1991
Master of Technology (M.Tech.)
National Institute of Technology Surat 1985 — 1989
Bachelor
Isaac Mrubi Isaac Mrubi's Asurion Experience January 2007 - Present
Job Technical Writer at Asurion
Industry Wireless
Experience
Asurion January 2007 - Present
Asurion March 2005 - January 2007
Skills
HTML, Testing, XML, Quality Assurance, Technical Documentation, Process Improvement, Wireless, Content Management, Mobile Devices, Visio, Software Documentation, Android, Product Management, Captivate, SharePoint, Technical Writing, SQL, Mobile Applications, Agile Methodologies, Telecommunications, SnagIt, Technical Support, Cross-functional Team..., Customer Service
Education
Columbia Southern University 2007 — 2011
Bachelor of Applied Science (B.A.Sc.), Information Technology
ITT Technical Institute-Nashville 2002 — 2004
Associate of Science (A.S.), Computer Electronics Engineering
Asurion January 2007 - Present
Asurion March 2005 - January 2007
Skills
HTML, Testing, XML, Quality Assurance, Technical Documentation, Process Improvement, Wireless, Content Management, Mobile Devices, Visio, Software Documentation, Android, Product Management, Captivate, SharePoint, Technical Writing, SQL, Mobile Applications, Agile Methodologies, Telecommunications, SnagIt, Technical Support, Cross-functional Team..., Customer Service
Education
Columbia Southern University 2007 — 2011
Bachelor of Applied Science (B.A.Sc.), Information Technology
ITT Technical Institute-Nashville 2002 — 2004
Associate of Science (A.S.), Computer Electronics Engineering
Brandi (Montgomery) Riggins, PHR Brandi (Montgomery) Riggins, PHR's Asurion Experience March 2006 - July 2009
Job HR Coach Mastering the Art of People through Collaboration, Influence, Relationship Building and Great Conversation
Industry Human Resources
Experience
Bank of America July 2013 - Present
Bank of America July 2009 - July 2013
Asurion March 2006 - July 2009
Spherion 2005 - 2006
Tennessee State University June 2003 - May 2005
Best Buy 1999 - 2003
Skills
Employee Relations, Talent Acquisition, Onboarding, College Recruiting, Human Resources, Recruiting, Sourcing, Talent Management, Employee Benefits, Performance Management, Leadership Development, Training, Applicant Tracking..., Interviews, Succession Planning, FMLA, Workers Compensation, 401k, Project Management, Copy Editing, Resume Writing, Writing News Releases, HR Consulting, HR Project Management, Strategic Human..., EEO/AA Compliance, Public Relations, Building Relationships, Hiring, Leadership, Employment Law, Labor Relations, Temporary Placement
Education
Cumberland University 2004 — 2005
M.S., Human Relations and Org Development
Tennessee State University 1997 — 2002
B.S., Mass Communications/Journalism
Forrest City High School 1994 — 1997
College Prep
Bank of America July 2013 - Present
Bank of America July 2009 - July 2013
Asurion March 2006 - July 2009
Spherion 2005 - 2006
Tennessee State University June 2003 - May 2005
Best Buy 1999 - 2003
Skills
Employee Relations, Talent Acquisition, Onboarding, College Recruiting, Human Resources, Recruiting, Sourcing, Talent Management, Employee Benefits, Performance Management, Leadership Development, Training, Applicant Tracking..., Interviews, Succession Planning, FMLA, Workers Compensation, 401k, Project Management, Copy Editing, Resume Writing, Writing News Releases, HR Consulting, HR Project Management, Strategic Human..., EEO/AA Compliance, Public Relations, Building Relationships, Hiring, Leadership, Employment Law, Labor Relations, Temporary Placement
Education
Cumberland University 2004 — 2005
M.S., Human Relations and Org Development
Tennessee State University 1997 — 2002
B.S., Mass Communications/Journalism
Forrest City High School 1994 — 1997
College Prep
adrianti tontowi adrianti tontowi's Asurion Experience May 2014 - October 2014
Job Technology Coach at Asurion
Industry Retail
Experience
Hollister Co. November 2014 - Present
Asurion May 2014 - October 2014
POPAR November 2013 - August 2014
villa pizza October 2010 - July 2014
collins college 2010 - 2012
Papaya clothing April 2010 - January 2011
Skills
Photoshop, Microsoft Office, PowerPoint, Customer Service, Microsoft Word, Time Management, Teamwork, Microsoft Excel, Social Media, Adobe Creative Suite, Illustrator, Sales, Social Networking, Public Speaking, Event Planning, Graphic Design, Social Media Marketing, Advertising, Research, Editing, Team Leadership, Creative Writing
Education
Rio Salado College 2013 — 2014
Collins College 2010 — 2013
Bachelor's Degree, Science- Game production
Hollister Co. November 2014 - Present
Asurion May 2014 - October 2014
POPAR November 2013 - August 2014
villa pizza October 2010 - July 2014
collins college 2010 - 2012
Papaya clothing April 2010 - January 2011
Skills
Photoshop, Microsoft Office, PowerPoint, Customer Service, Microsoft Word, Time Management, Teamwork, Microsoft Excel, Social Media, Adobe Creative Suite, Illustrator, Sales, Social Networking, Public Speaking, Event Planning, Graphic Design, Social Media Marketing, Advertising, Research, Editing, Team Leadership, Creative Writing
Education
Rio Salado College 2013 — 2014
Collins College 2010 — 2013
Bachelor's Degree, Science- Game production
James Chamness's Asurion Experience June 2012 - August 2012
Job Mobile Development Intern at Asurion
Industry Higher Education
Experience
Last Call (a Cappella) January 2011 - December 2012
CIT February 2011 - October 2012
Asurion June 2012 - August 2012
University of Michigan May 2009 - December 2009
Skills
Java, Mobile Applications, Android, Matlab, Research, HTML
Education
Cornell University 2010 — 2016
Bachelor of Science (BS)
Last Call (a Cappella) January 2011 - December 2012
CIT February 2011 - October 2012
Asurion June 2012 - August 2012
University of Michigan May 2009 - December 2009
Skills
Java, Mobile Applications, Android, Matlab, Research, HTML
Education
Cornell University 2010 — 2016
Bachelor of Science (BS)
Adnan Barqawi Adnan Barqawi's Asurion Experience August 2013 - January 2015
Job MBA Candidate│Vanderbilt University
Industry Education Management
Experience
Teach For America January 2015 - April 2015
Asurion August 2013 - January 2015
Asurion August 2012 - July 2013
Asurion January 2012 - August 2012
Commonwealth of Virginia August 2011 - December 2011
Commonwealth of Virginia June 2011 - July 2011
Teach For America May 2009 - June 2011
Virginia Tech Corps of Cadets May 2008 - May 2009
Skills
Research, Data Analysis, Public Speaking, Leadership, Proposal Writing, Policy, PowerPoint, Program Management, Management, Microsoft Office, Project Management, Nonprofits, Community Outreach, Strategic Planning, Team Leadership, Product Management, Higher Education, Teaching, Fundraising, Social Media, Microsoft Excel, Event Planning, Microsoft Word, Spanish, Statistics, Government, Analysis, Training, Staff Development, Access, Leadership Development
Education
Vanderbilt University 2013 — 2015
Master of Business Administration
Delta State University 2009 — 2011
Master of Education
Virginia Polytechnic Institute and State University 2005 — 2009
Bachelor of Business Administration
Teach For America January 2015 - April 2015
Asurion August 2013 - January 2015
Asurion August 2012 - July 2013
Asurion January 2012 - August 2012
Commonwealth of Virginia August 2011 - December 2011
Commonwealth of Virginia June 2011 - July 2011
Teach For America May 2009 - June 2011
Virginia Tech Corps of Cadets May 2008 - May 2009
Skills
Research, Data Analysis, Public Speaking, Leadership, Proposal Writing, Policy, PowerPoint, Program Management, Management, Microsoft Office, Project Management, Nonprofits, Community Outreach, Strategic Planning, Team Leadership, Product Management, Higher Education, Teaching, Fundraising, Social Media, Microsoft Excel, Event Planning, Microsoft Word, Spanish, Statistics, Government, Analysis, Training, Staff Development, Access, Leadership Development
Education
Vanderbilt University 2013 — 2015
Master of Business Administration
Delta State University 2009 — 2011
Master of Education
Virginia Polytechnic Institute and State University 2005 — 2009
Bachelor of Business Administration
Courtney Tobe Courtney Tobe's Asurion Experience October 2012 - June 2013
Job Marketing professional specializing in content marketing, multichannel marketing, corporate event planning, and PR
Industry Marketing and Advertising
Experience
Tobe Direct June 2013 - Present
Asurion October 2012 - June 2013
Asurion November 2011 - October 2012
NYU Summer Publishing Institute June 2011 - August 2011
Skills
Strategic Communications, Blogging, Creative Writing, Marketing, Publishing, Social Media, Editing, Internal Communications, Management, Press Releases, Social Media Marketing, Proofreading, Training, Copywriting, Email Marketing, Advertising, Corporate Communications, Social Networking, Content Management, Web Content, Interviews, Newspapers, Editorial, Content Strategy
Education
New York University 2011 — 2011
Publishing Certificate, Summer Publishing Institute
Davidson College 2007 — 2011
BA, English
University of St. Andrews 2010 — 2010
Kentucky Country Day School 1994 — 2007
Tobe Direct June 2013 - Present
Asurion October 2012 - June 2013
Asurion November 2011 - October 2012
NYU Summer Publishing Institute June 2011 - August 2011
Skills
Strategic Communications, Blogging, Creative Writing, Marketing, Publishing, Social Media, Editing, Internal Communications, Management, Press Releases, Social Media Marketing, Proofreading, Training, Copywriting, Email Marketing, Advertising, Corporate Communications, Social Networking, Content Management, Web Content, Interviews, Newspapers, Editorial, Content Strategy
Education
New York University 2011 — 2011
Publishing Certificate, Summer Publishing Institute
Davidson College 2007 — 2011
BA, English
University of St. Andrews 2010 — 2010
Kentucky Country Day School 1994 — 2007
Leo Cordova Leo Cordova's Asurion Experience March 2014 - Present
Job Premier Solution Support Technician at Asurion
Industry Information Technology and Services
Experience
Asurion March 2014 - Present
CAKE Nightclub January 2014 - November 2014
AT&T August 2013 - February 2014
AT&T May 2013 - August 2013
AT&T January 2013 - May 2013
Carter's OshKosh B'gosh September 2009 - October 2012
American Eagle Outfitters September 2007 - November 2009
T-Mobile 2005 - 2006
Sprint Nextel 2003 - 2005
Hertz 2000 - 2002
Skills
Merchandising, Payroll, Visual Merchandising, Store Management, Loss Prevention, Merchandise Planning, Apparel, CPFR, Driving Results, Retail, Styling, Trend Forecasting, Fashion, Assortment, Trend Analysis, Store Operations, Trend, Window Displays, New Store Openings, Department Stores, New Store Development, Retail Sales, Footwear, Planograms, Customer Service, Operations Management, Profit, Inventory Management, Inventory Control, Shrinkage, POS, Sportswear, Sales, Mannequin Styling, Denim, Fashion Design, Associate Development, Multi-channel Retail, Cashiering, Cash Register, Marketing, Multi-Unit Management, Brand Development, Sourcing, Employee Training, Inventory, Training, Customer Retention, Hiring Employees, Hiring
Education
ITT Technical Institute 2009 — 2011
Bachelor, Information security system
Collins College 2007 — 2008
Associate, Science; Personal Computer/Network Technology
Central New Mexico Community College 2005 — 2007
Associate, Science; Business Management
Asurion March 2014 - Present
CAKE Nightclub January 2014 - November 2014
AT&T August 2013 - February 2014
AT&T May 2013 - August 2013
AT&T January 2013 - May 2013
Carter's OshKosh B'gosh September 2009 - October 2012
American Eagle Outfitters September 2007 - November 2009
T-Mobile 2005 - 2006
Sprint Nextel 2003 - 2005
Hertz 2000 - 2002
Skills
Merchandising, Payroll, Visual Merchandising, Store Management, Loss Prevention, Merchandise Planning, Apparel, CPFR, Driving Results, Retail, Styling, Trend Forecasting, Fashion, Assortment, Trend Analysis, Store Operations, Trend, Window Displays, New Store Openings, Department Stores, New Store Development, Retail Sales, Footwear, Planograms, Customer Service, Operations Management, Profit, Inventory Management, Inventory Control, Shrinkage, POS, Sportswear, Sales, Mannequin Styling, Denim, Fashion Design, Associate Development, Multi-channel Retail, Cashiering, Cash Register, Marketing, Multi-Unit Management, Brand Development, Sourcing, Employee Training, Inventory, Training, Customer Retention, Hiring Employees, Hiring
Education
ITT Technical Institute 2009 — 2011
Bachelor, Information security system
Collins College 2007 — 2008
Associate, Science; Personal Computer/Network Technology
Central New Mexico Community College 2005 — 2007
Associate, Science; Business Management
Jerome (Tony) Durham II Jerome (Tony) Durham II's Asurion Experience April 2011 - February 2013
Job Tech II support (Quick stops)
Industry Banking
Experience
Merchants choice payment solutions February 2013 - Present
Asurion April 2011 - February 2013
Walmart June 2010 - January 2011
Best Buy October 2008 - June 2010
Skills
Windows, Customer Service, Microsoft Excel, Microsoft Word, Outlook, Research, Computer Hardware, SAP, Nonprofits, Teaching, Public Speaking, Social Media, Public Relations, PowerPoint, Microsoft Office, Project Management, Account Management, Strategic Planning, Negotiation, Computer Repair, Technical Support, Customer Satisfaction, Banking, Sales, Call Centers, Networking, Customer Retention, Process Improvement, Retail, Credit Cards, Team Leadership, Troubleshooting, Team Building, Management, Time Management, Inventory Management, Leadership, Customer Experience, Retail Sales, Merchandising
Education
College of Biblical Studies-Houston 2015 — 2019
Bachelor of Science (BS), Biblical Counseling
ITT Technical Institute - Denver 2007 — 2009
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Merchants choice payment solutions February 2013 - Present
Asurion April 2011 - February 2013
Walmart June 2010 - January 2011
Best Buy October 2008 - June 2010
Skills
Windows, Customer Service, Microsoft Excel, Microsoft Word, Outlook, Research, Computer Hardware, SAP, Nonprofits, Teaching, Public Speaking, Social Media, Public Relations, PowerPoint, Microsoft Office, Project Management, Account Management, Strategic Planning, Negotiation, Computer Repair, Technical Support, Customer Satisfaction, Banking, Sales, Call Centers, Networking, Customer Retention, Process Improvement, Retail, Credit Cards, Team Leadership, Troubleshooting, Team Building, Management, Time Management, Inventory Management, Leadership, Customer Experience, Retail Sales, Merchandising
Education
College of Biblical Studies-Houston 2015 — 2019
Bachelor of Science (BS), Biblical Counseling
ITT Technical Institute - Denver 2007 — 2009
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
John Rucker John Rucker's Asurion Experience January 2014 - February 2014
Job Associate System Analyst at Creative Clarity Solutions
Industry Information Technology and Services
Experience
Creative Clarity Solutions July 2014 - Present
ITT Technical Institute September 2013 - Present
Asurion January 2014 - February 2014
The Cheesecake Factory November 2012 - April 2013
US Navy June 2006 - November 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Unix Shell Scripting, PowerPoint, Military Training, Naval Operations, Karaoke, Information Security, Network Security, Database Security, Databases, Database Administration, Virtual DJ, Security, Critical Thinking, Close Attention to...
Education
Defense Language Institute 2006 — 2007
Russian Language and Literature
ITT Technical Institute-Nashville
Creative Clarity Solutions July 2014 - Present
ITT Technical Institute September 2013 - Present
Asurion January 2014 - February 2014
The Cheesecake Factory November 2012 - April 2013
US Navy June 2006 - November 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Unix Shell Scripting, PowerPoint, Military Training, Naval Operations, Karaoke, Information Security, Network Security, Database Security, Databases, Database Administration, Virtual DJ, Security, Critical Thinking, Close Attention to...
Education
Defense Language Institute 2006 — 2007
Russian Language and Literature
ITT Technical Institute-Nashville
Chase Barnabi, MBA Chase Barnabi, MBA's Asurion Experience January 2015 - June 2015
Job Senior Financial Analyst, FP&A at The Carlstar Group
Industry Accounting
Experience
The Carlstar Group June 2015 - Present
Asurion January 2015 - June 2015
Franke September 2013 - January 2015
Franklin American Mortgage Company 2013 - 2013
State of Tennessee June 2012 - August 2012
JDC Coatings, Inc. January 2011 - May 2012
Lebanon Police Department January 2007 - January 2011
Skills
Management, Sales, Customer Service, Leadership, Project Planning, Analysis, Financial Analysis, Team Building, Microsoft Excel, Microsoft Office, Training, Public Speaking, Time Management, Strategy, Building Relationships, Team Leadership, Budgets, Outlook, Strategic Planning, Customer Satisfaction, Hospitality, Product Development, Marketing, Coaching, Program Management, Finance, Public Services, Account Management, Excel Dashboards, Spreadsheets, Microsoft Word, PowerPoint, Teamwork, Quality Assurance, New Business Development, Social Media, Project Management, Access, Customer Relations, Sales & Marketing..., MS Office Suite, Project Coordination, Resource Management, Communications..., Cognos, Financial Reporting, Financial Forecasting, budget
Education
Institute of Management Accountants 2013 — 2015
CMA Candidate
Cumberland University 2010 — 2011
MBA, Business Administration, 4.0
Cumberland University 2008 — 2010
BBA, Management, 3.7
Volunteer State Community College 2005 — 2008
AS, Business, 3.4
The Carlstar Group June 2015 - Present
Asurion January 2015 - June 2015
Franke September 2013 - January 2015
Franklin American Mortgage Company 2013 - 2013
State of Tennessee June 2012 - August 2012
JDC Coatings, Inc. January 2011 - May 2012
Lebanon Police Department January 2007 - January 2011
Skills
Management, Sales, Customer Service, Leadership, Project Planning, Analysis, Financial Analysis, Team Building, Microsoft Excel, Microsoft Office, Training, Public Speaking, Time Management, Strategy, Building Relationships, Team Leadership, Budgets, Outlook, Strategic Planning, Customer Satisfaction, Hospitality, Product Development, Marketing, Coaching, Program Management, Finance, Public Services, Account Management, Excel Dashboards, Spreadsheets, Microsoft Word, PowerPoint, Teamwork, Quality Assurance, New Business Development, Social Media, Project Management, Access, Customer Relations, Sales & Marketing..., MS Office Suite, Project Coordination, Resource Management, Communications..., Cognos, Financial Reporting, Financial Forecasting, budget
Education
Institute of Management Accountants 2013 — 2015
CMA Candidate
Cumberland University 2010 — 2011
MBA, Business Administration, 4.0
Cumberland University 2008 — 2010
BBA, Management, 3.7
Volunteer State Community College 2005 — 2008
AS, Business, 3.4
Dana Germain's Asurion Experience November 2011 - Present
Job High Energy and Drive
Industry Telecommunications
Experience
Asurion November 2011 - Present
AT&T November 2010 - November 2011
AT&T Mobility March 2008 - October 2009
AT&T Mobility June 2006 - March 2008
Skills
Sales, Wireless, Telecommunications, Sales Operations, Direct Sales, Account Management, Solution Selling, Quotas, Mobile Devices, Customer Experience, Cold Calling, Sales Management, Managed Services, Customer Satisfaction, Team Leadership, Sales Process, Selling, Customer Service, Mobile Technology, Salesforce.com, Customer Retention, Recruiting, Team Building, Retail, Training, Merchandising, Product Management, Vendor Management, CRM, Time Management, Strategic Planning, Sales Presentations, Management, Cross-functional Team..., Strategic Partnerships, Leadership, Cellular Communications
Education
Cleveland State University 2008 — 2009
Human Resources & Labor Relations
Asurion November 2011 - Present
AT&T November 2010 - November 2011
AT&T Mobility March 2008 - October 2009
AT&T Mobility June 2006 - March 2008
Skills
Sales, Wireless, Telecommunications, Sales Operations, Direct Sales, Account Management, Solution Selling, Quotas, Mobile Devices, Customer Experience, Cold Calling, Sales Management, Managed Services, Customer Satisfaction, Team Leadership, Sales Process, Selling, Customer Service, Mobile Technology, Salesforce.com, Customer Retention, Recruiting, Team Building, Retail, Training, Merchandising, Product Management, Vendor Management, CRM, Time Management, Strategic Planning, Sales Presentations, Management, Cross-functional Team..., Strategic Partnerships, Leadership, Cellular Communications
Education
Cleveland State University 2008 — 2009
Human Resources & Labor Relations
Sonia Turner Sonia Turner's Asurion Experience May 2011 - December 2011
Job Health & Customer Care Professional
Industry Public Relations and Communications
Experience
Harte-Hanks Data Technologies 2013 - Present
Sunflower Marketing February 2012 - February 2013
Asurion May 2011 - December 2011
Skills
Typing, Microsoft Office, Office Administration, Human Resources, Customer Service, Customer Support, Technical Support, Health Insurance, Client Counseling, Client Relations Skills, Outlook Express, Microsoft Word, Microsoft Excel, Account Management, Troubleshooting, Internet Troubleshooting, Phone Screening, Multi-line Phone, Fax, Printers, Cashiering, Money Management, Sales, Telecommunications, Collections, Bill Payment, Telecommunications..., Cellular Communications, Quality Assurance, Web Chat
Education
Tulsa College of Legal Studies 2000 — 2002
Legal Assistant Certificate, Family Law & Contract Law, 4.0
Coffeyville Community College 1998 — 2000
Associate of Arts (A.A.), Communication, General
chanute high school 1994 — 1998
Diploma, Basics
Harte-Hanks Data Technologies 2013 - Present
Sunflower Marketing February 2012 - February 2013
Asurion May 2011 - December 2011
Skills
Typing, Microsoft Office, Office Administration, Human Resources, Customer Service, Customer Support, Technical Support, Health Insurance, Client Counseling, Client Relations Skills, Outlook Express, Microsoft Word, Microsoft Excel, Account Management, Troubleshooting, Internet Troubleshooting, Phone Screening, Multi-line Phone, Fax, Printers, Cashiering, Money Management, Sales, Telecommunications, Collections, Bill Payment, Telecommunications..., Cellular Communications, Quality Assurance, Web Chat
Education
Tulsa College of Legal Studies 2000 — 2002
Legal Assistant Certificate, Family Law & Contract Law, 4.0
Coffeyville Community College 1998 — 2000
Associate of Arts (A.A.), Communication, General
chanute high school 1994 — 1998
Diploma, Basics
Anna Thomas, PMP Anna Thomas, PMP's Asurion Experience March 2005 - July 2013
Job Project Manager
Industry Telecommunications
Experience
Asurion March 2005 - July 2013
Priest Lake Community Baptist Church 2006 - 2013
Sprint Nextel October 1999 - February 2005
Dickey Brothers Broadcasting Company 1999 - 2004
Skills
Leadership, Organizational..., Training, Employee Training, Instructional Design, Project Management, Team Leadership, Call Centers, Human Resources, Project Planning, Budgets, Management, Team Management, Customer Satisfaction, Customer Service
Education
Project Management Institute 2013 — 2013
Project Management Professional, Project Management
Middle Tennessee State University 1987 — 1990
BA, Communications
Columbia State Community College 1985 — 1987
AA, Communications
New Horizons
PMP, Project Management
Asurion March 2005 - July 2013
Priest Lake Community Baptist Church 2006 - 2013
Sprint Nextel October 1999 - February 2005
Dickey Brothers Broadcasting Company 1999 - 2004
Skills
Leadership, Organizational..., Training, Employee Training, Instructional Design, Project Management, Team Leadership, Call Centers, Human Resources, Project Planning, Budgets, Management, Team Management, Customer Satisfaction, Customer Service
Education
Project Management Institute 2013 — 2013
Project Management Professional, Project Management
Middle Tennessee State University 1987 — 1990
BA, Communications
Columbia State Community College 1985 — 1987
AA, Communications
New Horizons
PMP, Project Management
Lisa Pigeon Lisa Pigeon's Asurion Experience February 2010 - Present
Job Talent Development at Asurion
Industry Human Resources
Experience
Asurion February 2010 - Present
ASURION 2010 - 2013
Memberworks Canada September 2006 - December 2008
MemberWorks Canada April 2004 - September 2006
MemberWorks Canada April 2001 - April 2004
Skills
Leadership Development, Public Speaking, Project Management, Instructional Design, Training Needs Analysis, Business Coaching, Knowledge Transfer, Program Management, Workshop Facilitation, Call Center, Performance Management, Coaching, Talent Management, Operations Management, Training, Employee Training, Time Management, Leadership, Call Centers, Team Building, Team Leadership, Management, Change Management
Education
Concordia University
BFA, Fine Arts
McGill University
Graduate Diploma, Education
Asurion February 2010 - Present
ASURION 2010 - 2013
Memberworks Canada September 2006 - December 2008
MemberWorks Canada April 2004 - September 2006
MemberWorks Canada April 2001 - April 2004
Skills
Leadership Development, Public Speaking, Project Management, Instructional Design, Training Needs Analysis, Business Coaching, Knowledge Transfer, Program Management, Workshop Facilitation, Call Center, Performance Management, Coaching, Talent Management, Operations Management, Training, Employee Training, Time Management, Leadership, Call Centers, Team Building, Team Leadership, Management, Change Management
Education
Concordia University
BFA, Fine Arts
McGill University
Graduate Diploma, Education
Jacklyn Scott Jacklyn Scott's Asurion Experience January 2015 - July 2015
Job Customer account management at Sutherland Global Services
Industry Retail
Experience
Sutherland Global Services July 2015 - Present
Asurion January 2015 - July 2015
CVS Health February 2013 - January 2015
Bed Bath & Beyond December 2012 - February 2013
Skills
Photoshop, Microsoft Office, Dreamweaver, Basic HTML coding, 100 wps, Personable, Sales Management, Sales, Team Leadership, Outlook, Data Entry, Inventory Management, Management, Customer Service, Customer Satisfaction, Microsoft Excel, Retail, Leadership
Education
College of Central Florida 2013 — 2015
Associate of Science (AS), Computer Information Technology, 3.67
Crystal River High School 2010 — 2013
Diploma, General Studies, 3.65 GPA
Home School 1998 — 2010
N/a, General Studies, 3.65 gpa
Sutherland Global Services July 2015 - Present
Asurion January 2015 - July 2015
CVS Health February 2013 - January 2015
Bed Bath & Beyond December 2012 - February 2013
Skills
Photoshop, Microsoft Office, Dreamweaver, Basic HTML coding, 100 wps, Personable, Sales Management, Sales, Team Leadership, Outlook, Data Entry, Inventory Management, Management, Customer Service, Customer Satisfaction, Microsoft Excel, Retail, Leadership
Education
College of Central Florida 2013 — 2015
Associate of Science (AS), Computer Information Technology, 3.67
Crystal River High School 2010 — 2013
Diploma, General Studies, 3.65 GPA
Home School 1998 — 2010
N/a, General Studies, 3.65 gpa
Tom Gwydir's Asurion Experience May 2005 - November 2012
Job Managing Director, CTO and Head of Corporate Technology at MSCI Inc.
Industry Financial Services
Experience
MSCI Inc. February 2015 - Present
UBS February 2013 - January 2015
Asurion May 2005 - November 2012
Asurion August 2007 - October 2008
Asurion Insurance Services May 2005 - 2007
Wachovia August 2003 - May 2005
Merrill Lynch June 2002 - August 2003
Merrill Lynch June 2000 - June 2002
Merrill Lynch June 1999 - June 2001
Dun & Bradstreet Corp 1997 - 1999
Skills
Enterprise Architecture, Solution Architecture, SDLC, Vendor Management, IT Strategy, Business Analysis, Program Management, Disaster Recovery, Agile Methodologies, Integration, IT Management, SOA, Process Improvement, Software Project..., Data Center, Business Intelligence, Cloud Computing, Requirements Analysis, Software Development, Product Management, Leadership, Project Management, Enterprise Software, Start-ups, Project Portfolio..., Telecommunications, Strategy, ITIL, Business Development, Data Warehousing, Visio, Governance, Thought Leadership, Cross-functional Team..., PMO, PMP, SaaS, Agile Project Management, Management, Information Technology, Business Process, Outsourcing, Business Process...
Education
Columbia University in the City of New York 1982 — 1986
Bachelor of Science, Industrial Engineering
MSCI Inc. February 2015 - Present
UBS February 2013 - January 2015
Asurion May 2005 - November 2012
Asurion August 2007 - October 2008
Asurion Insurance Services May 2005 - 2007
Wachovia August 2003 - May 2005
Merrill Lynch June 2002 - August 2003
Merrill Lynch June 2000 - June 2002
Merrill Lynch June 1999 - June 2001
Dun & Bradstreet Corp 1997 - 1999
Skills
Enterprise Architecture, Solution Architecture, SDLC, Vendor Management, IT Strategy, Business Analysis, Program Management, Disaster Recovery, Agile Methodologies, Integration, IT Management, SOA, Process Improvement, Software Project..., Data Center, Business Intelligence, Cloud Computing, Requirements Analysis, Software Development, Product Management, Leadership, Project Management, Enterprise Software, Start-ups, Project Portfolio..., Telecommunications, Strategy, ITIL, Business Development, Data Warehousing, Visio, Governance, Thought Leadership, Cross-functional Team..., PMO, PMP, SaaS, Agile Project Management, Management, Information Technology, Business Process, Outsourcing, Business Process...
Education
Columbia University in the City of New York 1982 — 1986
Bachelor of Science, Industrial Engineering
Charity Chavez Charity Chavez's Asurion Experience June 2014 - Present
Job Premier Support Solutions
Industry Information Technology and Services
Experience
Asurion June 2014 - Present
Specialized Loan Servicing, LLC April 2010 - June 2014
Express Scripts, INC September 2005 - March 2010
GEICO September 2001 - July 2005
Skills
Cross-functional Team..., Client Relationship..., Customer Service, Operations Management, Leadership, Business Process..., Organizational..., Team Building, Team Leadership, Process Improvement, Call Center, CRM, Performance Management, Business Acumen, Call Centers, Coaching, Management, Quality Assurance, Recruiting, Strategy, Training
Education
Villanova University 2009 — 2009
Certification, Six Sigma Black Belt
Colorado State University 2006 — 2008
Master of Business Administration (M.B.A.), Business Administration and Management, General
Colorado State University-Pueblo 1997 — 2000
Bachelor of Science, Political Science
Asurion June 2014 - Present
Specialized Loan Servicing, LLC April 2010 - June 2014
Express Scripts, INC September 2005 - March 2010
GEICO September 2001 - July 2005
Skills
Cross-functional Team..., Client Relationship..., Customer Service, Operations Management, Leadership, Business Process..., Organizational..., Team Building, Team Leadership, Process Improvement, Call Center, CRM, Performance Management, Business Acumen, Call Centers, Coaching, Management, Quality Assurance, Recruiting, Strategy, Training
Education
Villanova University 2009 — 2009
Certification, Six Sigma Black Belt
Colorado State University 2006 — 2008
Master of Business Administration (M.B.A.), Business Administration and Management, General
Colorado State University-Pueblo 1997 — 2000
Bachelor of Science, Political Science
Arlisa Celestine's Asurion Experience March 1998 - Present
Job Advance Customer Care at Asurion
Industry Insurance
Experience
Asurion March 1998 - Present
Asurion 1996 - 2013
Jolley Printing January 1995 - August 1998
Houston Community College 1993 - 1995
Houston Community College 1993 - 1995
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Data Entry, Software Documentation, Access, Technical Writing, Event Planning, Leadership, Team Building, Training
Education
College of Biblical Studies-Houston 2010 — 2012
Bachelor's degree, Counselor Education/School Counseling and Guidance Services
Houston Community College 1993 — 1995
Associate of Science (A.S.), Technical Communications
University of Houston 1985 — 1986
Houston Community College, Technical Communication
Asurion March 1998 - Present
Asurion 1996 - 2013
Jolley Printing January 1995 - August 1998
Houston Community College 1993 - 1995
Houston Community College 1993 - 1995
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Data Entry, Software Documentation, Access, Technical Writing, Event Planning, Leadership, Team Building, Training
Education
College of Biblical Studies-Houston 2010 — 2012
Bachelor's degree, Counselor Education/School Counseling and Guidance Services
Houston Community College 1993 — 1995
Associate of Science (A.S.), Technical Communications
University of Houston 1985 — 1986
Houston Community College, Technical Communication
Robert Earl Shaw Jr Robert Earl Shaw Jr's Asurion Experience May 2014 - Present
Job Verizon tech
Industry Computer Games
Experience
Asurion May 2014 - Present
Digital Dream Forge August 2013 - April 2014
Collins College January 2010 - August 2013
Crating Technology August 2012 - July 2013
Meridien Telecom Solutions March 2012 - June 2012
Allied Barton Security August 2010 - March 2012
Skills
3D Studio Max, Video Games, Photoshop, Flash, Game Design, Microsoft Office, Illustrator, Mudbox, Adobe Creative Suite, Adobe Audition, 3D Modeling, Unity3D, Level Design, Texturing, Windows, Computer Hardware, Windows 7, Adobe Soundbooth, 2D, Troubleshooting, Microsoft Excel, Modeling, Drawing, Illustration, Digital Sculpting, Software Analysis, Zbrush
Education
Collins College 2010 — 2013
BS, Video Game Production
Asurion May 2014 - Present
Digital Dream Forge August 2013 - April 2014
Collins College January 2010 - August 2013
Crating Technology August 2012 - July 2013
Meridien Telecom Solutions March 2012 - June 2012
Allied Barton Security August 2010 - March 2012
Skills
3D Studio Max, Video Games, Photoshop, Flash, Game Design, Microsoft Office, Illustrator, Mudbox, Adobe Creative Suite, Adobe Audition, 3D Modeling, Unity3D, Level Design, Texturing, Windows, Computer Hardware, Windows 7, Adobe Soundbooth, 2D, Troubleshooting, Microsoft Excel, Modeling, Drawing, Illustration, Digital Sculpting, Software Analysis, Zbrush
Education
Collins College 2010 — 2013
BS, Video Game Production
Ricardo Modad ***CURRENTLY LOOKING**** Ricardo Modad ***CURRENTLY LOOKING****'s Asurion Experience September 2013 - Present
Job PSS Enhanced Support Technician at Asurion
Industry Information Technology and Services
Experience
Asurion September 2013 - Present
ASAP INC January 2011 - Present
ASAP Staffing April 2011 - June 2013
Camelback East Little League April 2008 - April 2013
Camelback East Little League 2008 - 2012
Guadalupe Farmers Market August 2009 - April 2011
ACS September 2007 - January 2009
Cox Communications January 2005 - August 2007
Cox Communications April 2004 - June 2007
RGIS Inventories January 1999 - January 2005
Skills
Computer Hardware, Bilingual, Spanish, Microsoft Office, Managing Meetings, Sales, Access, Technical Support, Customer Service, Active Directory, Windows, VoIP, Troubleshooting, Interviews, Network Administration, Team Leadership, Call Centers, Leadership, Project Planning, Windows Server, Linux, SharePoint, Networking, Coaching, Telecommunications, Outlook, IP, Process Improvement, System Administration, Wireless, Management, Budgets
Education
Collins College 2003 — 2005
AA, Computer Science
Collins College 2002 — 2004
AAS, Personal Computer/Network Technology
Asurion September 2013 - Present
ASAP INC January 2011 - Present
ASAP Staffing April 2011 - June 2013
Camelback East Little League April 2008 - April 2013
Camelback East Little League 2008 - 2012
Guadalupe Farmers Market August 2009 - April 2011
ACS September 2007 - January 2009
Cox Communications January 2005 - August 2007
Cox Communications April 2004 - June 2007
RGIS Inventories January 1999 - January 2005
Skills
Computer Hardware, Bilingual, Spanish, Microsoft Office, Managing Meetings, Sales, Access, Technical Support, Customer Service, Active Directory, Windows, VoIP, Troubleshooting, Interviews, Network Administration, Team Leadership, Call Centers, Leadership, Project Planning, Windows Server, Linux, SharePoint, Networking, Coaching, Telecommunications, Outlook, IP, Process Improvement, System Administration, Wireless, Management, Budgets
Education
Collins College 2003 — 2005
AA, Computer Science
Collins College 2002 — 2004
AAS, Personal Computer/Network Technology
Hakeem Mohammed Hakeem Mohammed's Asurion Experience March 2012 - September 2013
Job Assistant Director Principal Software Architect
Industry Information Technology and Services
Experience
EY September 2013 - Present
Asurion March 2012 - September 2013
McKesson - RelayHealth March 2009 - March 2012
Progressive Insurance March 2004 - March 2009
State Farm Insurance 1999 - 2004
Satyam May 1997 - June 1999
Skills
C#, .NET, Agile Methodologies, Microsoft SQL Server, WCF, Web Applications, Design Patterns, JavaScript, OOP, ASP.NET MVC, jQuery, REST, HTML 5, XSLT, NHibernate, Data Analysis, Java, R, Test Driven Development, Python, SDLC, HTML5, ASP.NET WEB API, Machine Learning, Windows Azure, Lucene, Hadoop, Solr, HBase, Docker
Education
Cleveland State University 2005 — 2008
MS, Computer & Information Science
Osmania University
BE, Electrical Engg
EY September 2013 - Present
Asurion March 2012 - September 2013
McKesson - RelayHealth March 2009 - March 2012
Progressive Insurance March 2004 - March 2009
State Farm Insurance 1999 - 2004
Satyam May 1997 - June 1999
Skills
C#, .NET, Agile Methodologies, Microsoft SQL Server, WCF, Web Applications, Design Patterns, JavaScript, OOP, ASP.NET MVC, jQuery, REST, HTML 5, XSLT, NHibernate, Data Analysis, Java, R, Test Driven Development, Python, SDLC, HTML5, ASP.NET WEB API, Machine Learning, Windows Azure, Lucene, Hadoop, Solr, HBase, Docker
Education
Cleveland State University 2005 — 2008
MS, Computer & Information Science
Osmania University
BE, Electrical Engg
Kenyatta Cobb Kenyatta Cobb's Asurion Experience November 2006 - February 2008
Job Realtor at CENTURY 21® Premier
Industry Education Management
Experience
CENTURY 21® Premier October 2014 - Present
Miller-Motte Technical College April 2010 - October 2014
High-Tech Institute April 2007 - April 2010
Asurion November 2006 - February 2008
Blue Cross Blue Shield June 1999 - January 2006
Skills
Accounts Payable, Data Entry, Analysis, Data Analysis, Customer Service, Management, Student Financial Aid, Financial Aid..., CampusVue, Student Affairs
Education
Coker College
B.A, Business Administration
CENTURY 21® Premier October 2014 - Present
Miller-Motte Technical College April 2010 - October 2014
High-Tech Institute April 2007 - April 2010
Asurion November 2006 - February 2008
Blue Cross Blue Shield June 1999 - January 2006
Skills
Accounts Payable, Data Entry, Analysis, Data Analysis, Customer Service, Management, Student Financial Aid, Financial Aid..., CampusVue, Student Affairs
Education
Coker College
B.A, Business Administration
Keith Fitzpatrick's Asurion Experience December 2000 - Present
Job Senior Director at Asurion
Industry Consumer Services
Experience
Asurion December 2000 - Present
Santropol Roulant January 1995 - December 2000
Skills
Product Management, Cross-functional Team..., Strategic Partnerships, Strategic Planning, Leadership, Channel Partners, Sales, Sales Operations, CRM, Product Marketing, Wireless, Operations Management, Program Management, Customer Experience, Account Management, Mobile Devices, Call Centers, Vendor Management, Telecommunications, Solution Selling, Call Center, Sales Management, Management
Education
Concordia University
Bachelor's degree, History
Asurion December 2000 - Present
Santropol Roulant January 1995 - December 2000
Skills
Product Management, Cross-functional Team..., Strategic Partnerships, Strategic Planning, Leadership, Channel Partners, Sales, Sales Operations, CRM, Product Marketing, Wireless, Operations Management, Program Management, Customer Experience, Account Management, Mobile Devices, Call Centers, Vendor Management, Telecommunications, Solution Selling, Call Center, Sales Management, Management
Education
Concordia University
Bachelor's degree, History
Racheal White Racheal White's Asurion Experience August 2012 - Present
Job Entertainment Professional
Industry Entertainment
Experience
Asurion August 2012 - Present
CBS Radio 2011 - 2012
DIRECTV December 2004 - August 2009
Skills
Entertainment, Voice Over, Television, Radio, Radio Promotions, Digital Media, Final Cut Pro, Broadcast, Video Production, Voice Acting, Social Media Marketing, Facebook, Radio Broadcasting, Adobe Audition, New Media, Social Media
Education
The Illinois Center for Broadcasting 2010 — 2011
Certification, Radio and Television Production
College of DuPage
Associate of Arts (AA), Theatre/Theater
Asurion August 2012 - Present
CBS Radio 2011 - 2012
DIRECTV December 2004 - August 2009
Skills
Entertainment, Voice Over, Television, Radio, Radio Promotions, Digital Media, Final Cut Pro, Broadcast, Video Production, Voice Acting, Social Media Marketing, Facebook, Radio Broadcasting, Adobe Audition, New Media, Social Media
Education
The Illinois Center for Broadcasting 2010 — 2011
Certification, Radio and Television Production
College of DuPage
Associate of Arts (AA), Theatre/Theater
Anthony Nenni's Asurion Experience August 2013 - Present
Job Premier Support Solutions Supervisor at asurion
Industry Wireless
Experience
asurion August 2013 - Present
Subway June 2012 - Present
home April 2012 - June 2012
Stream Global Services March 2012 - April 2012
Volt Technical Resources June 2011 - January 2012
Global Domination Unity Engine, School Group April 2011 - November 2011
US Army October 2000 - October 2006
Skills
3D Modeling, 3D Studio Max, 3D rendering, Motion Capture, Photoshop, Mudbox, Windows 7, Mac OS, iOS, Illustrator, Texturing, iPhone, iPad, iPod, Home Networking, PowerPoint, Microsoft Word, MS Project, Adobe Audition, Premiere Elements, After Effects, PC hardware, Video Games, Animation, 3D, Flash Animation, Troubleshooting, Technical Support, OS X, Game Design, Premiere, Mac, Dreamweaver, Game Development, Computer Graphics, Flash, Computer Animation, Team Leadership, Adobe Acrobat, Adobe Creative Suite, Modeling, Character Animation, Storyboarding, Windows Vista, Windows XP, User Interface Design, Motion Graphics, Xbox 360, Windows, Computer Hardware
Education
Collins College 2009 — 2011
Bachelor of Arts (BA), Game and Interactive Media Design
Nashville State Community College 2006 — 2008
Associate of Science (A.S.), Business Administration and Management, General
asurion August 2013 - Present
Subway June 2012 - Present
home April 2012 - June 2012
Stream Global Services March 2012 - April 2012
Volt Technical Resources June 2011 - January 2012
Global Domination Unity Engine, School Group April 2011 - November 2011
US Army October 2000 - October 2006
Skills
3D Modeling, 3D Studio Max, 3D rendering, Motion Capture, Photoshop, Mudbox, Windows 7, Mac OS, iOS, Illustrator, Texturing, iPhone, iPad, iPod, Home Networking, PowerPoint, Microsoft Word, MS Project, Adobe Audition, Premiere Elements, After Effects, PC hardware, Video Games, Animation, 3D, Flash Animation, Troubleshooting, Technical Support, OS X, Game Design, Premiere, Mac, Dreamweaver, Game Development, Computer Graphics, Flash, Computer Animation, Team Leadership, Adobe Acrobat, Adobe Creative Suite, Modeling, Character Animation, Storyboarding, Windows Vista, Windows XP, User Interface Design, Motion Graphics, Xbox 360, Windows, Computer Hardware
Education
Collins College 2009 — 2011
Bachelor of Arts (BA), Game and Interactive Media Design
Nashville State Community College 2006 — 2008
Associate of Science (A.S.), Business Administration and Management, General
Cody Myers's Asurion Experience July 2015 - Present
Job Multimedia, Design, Communications
Industry Design
Experience
Asurion July 2015 - Present
Asurion - Premier Support Solutions April 2014 - July 2015
Asurion - Premier Support Solutions July 2013 - April 2014
Asurion August 2008 - July 2013
Skills
Training, Leadership, Instructional Design, Process Improvement, Management, User Experience, Coaching, Graphic Design, Call Centers, Microsoft Excel, Mobile Technology, Technology, Staff Development, Call Center, Customer Experience, Customer Satisfaction, Customer Service, Project Management, Technical Support, Microsoft Office, Troubleshooting, Adobe Creative Suite, Photoshop, Communications
Education
University of Washington 2004 — 2005
Communication, General
Clover Park Technical College 2003 — 2004
Associate of Arts (AA), Design and Visual Communications, General
Asurion July 2015 - Present
Asurion - Premier Support Solutions April 2014 - July 2015
Asurion - Premier Support Solutions July 2013 - April 2014
Asurion August 2008 - July 2013
Skills
Training, Leadership, Instructional Design, Process Improvement, Management, User Experience, Coaching, Graphic Design, Call Centers, Microsoft Excel, Mobile Technology, Technology, Staff Development, Call Center, Customer Experience, Customer Satisfaction, Customer Service, Project Management, Technical Support, Microsoft Office, Troubleshooting, Adobe Creative Suite, Photoshop, Communications
Education
University of Washington 2004 — 2005
Communication, General
Clover Park Technical College 2003 — 2004
Associate of Arts (AA), Design and Visual Communications, General
Jason Pistulka Jason Pistulka's Asurion Experience August 2010 - October 2014
Job SR Director of Talent Acquisition for NonHospital, IT&S and Corporate at HCA
Industry Hospital & Health Care
Experience
HCA October 2014 - Present
Asurion August 2010 - October 2014
Asurion December 2009 - October 2011
CUNA Mutual Group January 2007 - December 2009
Microsoft August 2004 - January 2007
Various Colleges and Universities 1999 - 2005
Stora Enso July 2001 - August 2004
Williams and Company Consulting 1999 - 2001
Skills
Recruiting, Employee Relations, Talent Management, College Recruiting, Human Resources, HR Policies, Leadership, Onboarding, HR Consulting, Workforce Planning, Management, Talent Acquisition, Labor Relations, Executive Search, Vendor Management, Performance Management, Management Consulting, Succession Planning, Organizational..., Program Management, Taleo, PeopleSoft, University Relations, Benefits Administration, Direct Sales, P&L Management, Property & Casualty..., Auditing, SuccessFactors, P&L Responsibility, Employee Relations..., Community Outreach, Multi-unit Retail..., University Teaching, Strategic Consulting, PEO, Compensation & Benefit, Benefits Design, Department Budgeting, Military Experience, Army, peformance management, Authoria
Education
University of Notre Dame - Mendoza College of Business 1998 — 1999
MBA, Management and Human Resources
Cornell University 2003 — 2004
Certificate, Labor Relations
Mount Marty College 1994 — 1998
BA, Business Administration
HCA October 2014 - Present
Asurion August 2010 - October 2014
Asurion December 2009 - October 2011
CUNA Mutual Group January 2007 - December 2009
Microsoft August 2004 - January 2007
Various Colleges and Universities 1999 - 2005
Stora Enso July 2001 - August 2004
Williams and Company Consulting 1999 - 2001
Skills
Recruiting, Employee Relations, Talent Management, College Recruiting, Human Resources, HR Policies, Leadership, Onboarding, HR Consulting, Workforce Planning, Management, Talent Acquisition, Labor Relations, Executive Search, Vendor Management, Performance Management, Management Consulting, Succession Planning, Organizational..., Program Management, Taleo, PeopleSoft, University Relations, Benefits Administration, Direct Sales, P&L Management, Property & Casualty..., Auditing, SuccessFactors, P&L Responsibility, Employee Relations..., Community Outreach, Multi-unit Retail..., University Teaching, Strategic Consulting, PEO, Compensation & Benefit, Benefits Design, Department Budgeting, Military Experience, Army, peformance management, Authoria
Education
University of Notre Dame - Mendoza College of Business 1998 — 1999
MBA, Management and Human Resources
Cornell University 2003 — 2004
Certificate, Labor Relations
Mount Marty College 1994 — 1998
BA, Business Administration
Kaylin Schwiesow Kaylin Schwiesow's Asurion Experience March 2014 - Present
Job Support Technician at Asurion
Industry Consumer Services
Experience
Asurion March 2014 - Present
Digital Dream Forge September 2013 - March 2014
2XL Games November 2012 - 2014
Collins College March 2011 - August 2013
Skills
3D Character Modeler, Texture Artist, Environmental Artist, Mudbox, 3D Studio Max, 3D, Level Design, Drawing, User Interface Design, Photoshop, Video Games, Graphic Design, 3D Modeling, Game Design, Unity3D
Education
Collins College 2010 — 2013
Bachelor's of Science, Video Game Production
Asurion March 2014 - Present
Digital Dream Forge September 2013 - March 2014
2XL Games November 2012 - 2014
Collins College March 2011 - August 2013
Skills
3D Character Modeler, Texture Artist, Environmental Artist, Mudbox, 3D Studio Max, 3D, Level Design, Drawing, User Interface Design, Photoshop, Video Games, Graphic Design, 3D Modeling, Game Design, Unity3D
Education
Collins College 2010 — 2013
Bachelor's of Science, Video Game Production
Tish Bivins Tish Bivins's Asurion Experience June 2014 - Present
Job Director at Asurion
Industry Insurance
Experience
Asurion June 2014 - Present
Asurion June 2013 - June 2014
Asurion September 2011 - June 2013
Asurion December 2010 - September 2011
Asurion October 2009 - December 2010
US Army March 2009 - October 2009
US Army July 2006 - March 2009
US Army May 2003 - July 2006
Skills
Military, Government, Logistics, Forecasting, Finance, Customer Service, Military Experience, Security Clearance, Process Improvement, Risk Management, Risk Assessment, Operations Management, Strategic Leadership, Operating Budgets, Leadership, Business Process, Project Planning, Training
Education
Grantham University 2008 — 2010
Master of Business Administration (MBA), Business Administration and Management, General
Columbus State University 1999 — 2003
BBA, Accounting
Asurion June 2014 - Present
Asurion June 2013 - June 2014
Asurion September 2011 - June 2013
Asurion December 2010 - September 2011
Asurion October 2009 - December 2010
US Army March 2009 - October 2009
US Army July 2006 - March 2009
US Army May 2003 - July 2006
Skills
Military, Government, Logistics, Forecasting, Finance, Customer Service, Military Experience, Security Clearance, Process Improvement, Risk Management, Risk Assessment, Operations Management, Strategic Leadership, Operating Budgets, Leadership, Business Process, Project Planning, Training
Education
Grantham University 2008 — 2010
Master of Business Administration (MBA), Business Administration and Management, General
Columbus State University 1999 — 2003
BBA, Accounting
Amanda Hobbs Amanda Hobbs's Asurion Experience July 2014 - December 2014
Job Brand Ambassador at ZOOM Marketing
Industry Marketing and Advertising
Experience
Vaporium412 June 2015 - Present
Zoom Insights Inc. November 2014 - December 2014
Asurion July 2014 - December 2014
Avitae Caffeinated Water August 2014 - October 2014
Inspiration Beverage June 2014 - August 2014
Mosaic Sales Solutions April 2014 - June 2014
MKTG INC November 2013 - December 2013
Gladiator Events July 2013 - September 2013
Market Connection Group May 2013 - July 2013
24 Seven Inc. May 2013 - July 2013
Skills
Marketing, Sales, Sales Management, Management, Technology, Team Building, Team Leadership, Teamwork, Cross-functional Team..., Skin Care, Computers, iOS, Windows, Mac OS, Android, Product Demonstration, Technical Demonstrations, Leadership, Promotional Staffing, Product Sampling, Brand Ambassadors, Selling, Event Based Marketing, Public Speaking, Social Networking, Building Brand Awareness, iPhoto, Glamour, Field Marketing, Artistry, Retail, Retail Category..., Customer Service, Training, Customer Experience, Retail Sales, Customer Satisfaction, Merchandising, Mobile Devices, Brand Awareness, Creative Writing, Time Management, Inventory Management, Store Management, POS, Direct Sales, Social Media Marketing, Social Media, Microsoft Office, Marketing Strategy
Education
Community College of Allegheny County 2014 — 2018
Bachelor of Business Administration (BBA), Marketing
Pennsylvania State University-Penn State Greater Allegheny 2006 — 2007
Secondary Education and Teaching
McKeesport Senior High School 2002 — 2006
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Vaporium412 June 2015 - Present
Zoom Insights Inc. November 2014 - December 2014
Asurion July 2014 - December 2014
Avitae Caffeinated Water August 2014 - October 2014
Inspiration Beverage June 2014 - August 2014
Mosaic Sales Solutions April 2014 - June 2014
MKTG INC November 2013 - December 2013
Gladiator Events July 2013 - September 2013
Market Connection Group May 2013 - July 2013
24 Seven Inc. May 2013 - July 2013
Skills
Marketing, Sales, Sales Management, Management, Technology, Team Building, Team Leadership, Teamwork, Cross-functional Team..., Skin Care, Computers, iOS, Windows, Mac OS, Android, Product Demonstration, Technical Demonstrations, Leadership, Promotional Staffing, Product Sampling, Brand Ambassadors, Selling, Event Based Marketing, Public Speaking, Social Networking, Building Brand Awareness, iPhoto, Glamour, Field Marketing, Artistry, Retail, Retail Category..., Customer Service, Training, Customer Experience, Retail Sales, Customer Satisfaction, Merchandising, Mobile Devices, Brand Awareness, Creative Writing, Time Management, Inventory Management, Store Management, POS, Direct Sales, Social Media Marketing, Social Media, Microsoft Office, Marketing Strategy
Education
Community College of Allegheny County 2014 — 2018
Bachelor of Business Administration (BBA), Marketing
Pennsylvania State University-Penn State Greater Allegheny 2006 — 2007
Secondary Education and Teaching
McKeesport Senior High School 2002 — 2006
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Taylor Berry Hanson Taylor Berry Hanson's Asurion Experience 2015 - Present
Job Product Manager, Device Protection at Asurion
Industry Telecommunications
Experience
Asurion 2015 - Present
Asurion 2014 - 2015
Telecom Advisory Services 2011 - 2014
Columbia Business School 2011 - 2011
DC Bar Pro Bono Program 2008 - 2011
The Saylor Foundation 2009 - 2010
UBS Wealth Management 2008 - 2009
CEB 2007 - 2007
Skills
Research, Project Management, Writing, Spanish, Client Relationship..., Analysis, Market Research, Business Strategy, Social Media
Education
Columbia Business School 2012 — 2012
Visiting Scholar, Columbia Institute for Tele-Information (CITI)
Georgetown University 2010 — 2012
M.A., International Business Diplomacy; Communication, Culture, & Technology
Graduate Institute for International and Development Studies 2010 — 2010
Certification, International Trade and Development
Wake Forest University 2003 — 2007
BA, Spanish, Sociology
Community School of Naples
Asurion 2015 - Present
Asurion 2014 - 2015
Telecom Advisory Services 2011 - 2014
Columbia Business School 2011 - 2011
DC Bar Pro Bono Program 2008 - 2011
The Saylor Foundation 2009 - 2010
UBS Wealth Management 2008 - 2009
CEB 2007 - 2007
Skills
Research, Project Management, Writing, Spanish, Client Relationship..., Analysis, Market Research, Business Strategy, Social Media
Education
Columbia Business School 2012 — 2012
Visiting Scholar, Columbia Institute for Tele-Information (CITI)
Georgetown University 2010 — 2012
M.A., International Business Diplomacy; Communication, Culture, & Technology
Graduate Institute for International and Development Studies 2010 — 2010
Certification, International Trade and Development
Wake Forest University 2003 — 2007
BA, Spanish, Sociology
Community School of Naples
Aaron Feinberg Aaron Feinberg's Asurion Experience September 2002 - Present
Job Sr. Director of Operations at Asurion
Industry Consumer Services
Experience
N.E.W. Customer Service Companies, Inc February 2010 - Present
Asurion September 2002 - Present
NATIONAL ELECTRONICS March 2005 - February 2010
N.E.W. Customer Service Companies, Inc August 2004 - March 2005
N.E.W. Customer Service Companies, Inc September 2002 - August 2004
Convergys September 2000 - May 2002
BROOKSTONE BY August 1999 - September 2000
Brookstone August 1999 - August 2000
TeleService Resources June 1993 - August 1999
Skills
Call Center, Customer Service, Customer Satisfaction, Budgets, Relationship Management, System Administration, Technical Project..., Employee Relations, Employee Engagement, Employee Management, Coaching, Performance Management, Call Centers, Cross-functional Team..., Management, Program Management, Call Center Development, Team Building, Process Improvement, Leadership, Account Management, Project Management, Contact Center..., Business Analysis, Employee Training, Outsourcing, Customer Experience, Human Resources, Analysis, Quality Assurance, Strategic Planning
Education
Columbus State University 1994 — 1995
James Madison University 1992 — 1994
N.E.W. Customer Service Companies, Inc February 2010 - Present
Asurion September 2002 - Present
NATIONAL ELECTRONICS March 2005 - February 2010
N.E.W. Customer Service Companies, Inc August 2004 - March 2005
N.E.W. Customer Service Companies, Inc September 2002 - August 2004
Convergys September 2000 - May 2002
BROOKSTONE BY August 1999 - September 2000
Brookstone August 1999 - August 2000
TeleService Resources June 1993 - August 1999
Skills
Call Center, Customer Service, Customer Satisfaction, Budgets, Relationship Management, System Administration, Technical Project..., Employee Relations, Employee Engagement, Employee Management, Coaching, Performance Management, Call Centers, Cross-functional Team..., Management, Program Management, Call Center Development, Team Building, Process Improvement, Leadership, Account Management, Project Management, Contact Center..., Business Analysis, Employee Training, Outsourcing, Customer Experience, Human Resources, Analysis, Quality Assurance, Strategic Planning
Education
Columbus State University 1994 — 1995
James Madison University 1992 — 1994
Bruno Dedieu, MSIT, PMP Bruno Dedieu, MSIT, PMP's Asurion Experience June 2012 - Present
Job IT Leadership, Program Management
Industry Information Technology and Services
Experience
Asurion June 2012 - Present
IBM (USA) October 2009 - June 2012
Le Permis Informatique March 2002 - August 2008
Skills
IT Management, Security, Program Management, Project Management, Servers, Enterprise Architecture, Active Directory, Consulting, Management, Operating Systems, Infrastructure, Storage, Risk Management, Microsoft Exchange, Pre-sales, Information Technology, Networking, Enterprise Software, Technical Support, DNS, PMP, Stakeholder Management, IT Service Management, SAN, Telecommunications, CRM, Firewalls, ITIL, Storage Area Networks, Business Analysis, Change Management, Compliance Audits, Compliance Management, Resource Management, Portfolio Management, IT Infrastructure..., Enterprise Storage, Information Security, Technical Training, Problem Management, Lean IT, Coaching, Public Speaking, People Management, Risk Assessment and..., Compliance, IT Consulting, Root Cause Problem..., Presentations, Backup Solutions
Education
Conservatoire National des Arts et Métiers 2006 — 2007
Master, Information Technology
Hewlett Packard Education 2003 — 2004
HP Accredited Sales Consultant (ASC), Systems & Storage (SAN / NAS)
Global Knowledge Network 2000 — 2000
Microsoft Certified System Engineer (MCSE)
Asurion June 2012 - Present
IBM (USA) October 2009 - June 2012
Le Permis Informatique March 2002 - August 2008
Skills
IT Management, Security, Program Management, Project Management, Servers, Enterprise Architecture, Active Directory, Consulting, Management, Operating Systems, Infrastructure, Storage, Risk Management, Microsoft Exchange, Pre-sales, Information Technology, Networking, Enterprise Software, Technical Support, DNS, PMP, Stakeholder Management, IT Service Management, SAN, Telecommunications, CRM, Firewalls, ITIL, Storage Area Networks, Business Analysis, Change Management, Compliance Audits, Compliance Management, Resource Management, Portfolio Management, IT Infrastructure..., Enterprise Storage, Information Security, Technical Training, Problem Management, Lean IT, Coaching, Public Speaking, People Management, Risk Assessment and..., Compliance, IT Consulting, Root Cause Problem..., Presentations, Backup Solutions
Education
Conservatoire National des Arts et Métiers 2006 — 2007
Master, Information Technology
Hewlett Packard Education 2003 — 2004
HP Accredited Sales Consultant (ASC), Systems & Storage (SAN / NAS)
Global Knowledge Network 2000 — 2000
Microsoft Certified System Engineer (MCSE)
Wesley Hall Wesley Hall's Asurion Experience October 2011 - March 2012
Job Experinced Accountant and Auditor seeking new opportunites.
Industry Accounting
Experience
Rutherford County Property Assesor November 2014 - January 2015
Tennessee Department of Labor & Workforce Development March 2012 - October 2014
Asurion October 2011 - March 2012
Charles Hall Company, LLC January 2010 - March 2012
Middle Tennessee State University July 2011 - September 2011
2011 September 2010 - May 2011
Middle Tennessee State University January 2010 - September 2010
Lenny's Sub Shop March 2007 - January 2009
Skills
Sales, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Microsoft Office, Data Entry, Public Speaking, Inventory Management, Event Planning, Marketing, Time Management, Budget, Research, QuickBooks, Teamwork, Accounting, Data Analysis, Auditing, Editing, Fundraising, Leadership, Access, Financial Reporting, Finance, Budgets, Retail, Financial Analysis
Education
Middle Tennessee State University 2006 — 2011
BBA, Accounting
Cumberland University 2004 — 2006
None, General Studies
Rutherford County Property Assesor November 2014 - January 2015
Tennessee Department of Labor & Workforce Development March 2012 - October 2014
Asurion October 2011 - March 2012
Charles Hall Company, LLC January 2010 - March 2012
Middle Tennessee State University July 2011 - September 2011
2011 September 2010 - May 2011
Middle Tennessee State University January 2010 - September 2010
Lenny's Sub Shop March 2007 - January 2009
Skills
Sales, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Microsoft Office, Data Entry, Public Speaking, Inventory Management, Event Planning, Marketing, Time Management, Budget, Research, QuickBooks, Teamwork, Accounting, Data Analysis, Auditing, Editing, Fundraising, Leadership, Access, Financial Reporting, Finance, Budgets, Retail, Financial Analysis
Education
Middle Tennessee State University 2006 — 2011
BBA, Accounting
Cumberland University 2004 — 2006
None, General Studies
Chris Strother Chris Strother's Asurion Experience September 2005 - April 2007
Job Retirement Plan Professional
Industry Financial Services
Experience
Principal Financial Group October 2010 - Present
Lockton Investment Advisors, LLC April 2008 - October 2010
Asurion September 2005 - April 2007
Castle Pines Golf Club 2000 - 2005
Skills
Account Management, 401k, Retirement
Education
University of San Diego 2003 — 2005
University of Connecticut 2002 — 2003
Colorado School of Mines 2000 — 2002
Principal Financial Group October 2010 - Present
Lockton Investment Advisors, LLC April 2008 - October 2010
Asurion September 2005 - April 2007
Castle Pines Golf Club 2000 - 2005
Skills
Account Management, 401k, Retirement
Education
University of San Diego 2003 — 2005
University of Connecticut 2002 — 2003
Colorado School of Mines 2000 — 2002
Chris Thomajan Chris Thomajan's Asurion Experience September 1996 - February 1999
Job Managing Partner at TechCXO
Industry Financial Services
Experience
TechCXO April 2007 - Present
America's Growth Capital June 2003 - December 2004
Asurion September 1996 - February 1999
News Corporation January 1995 - March 1996
Delphi Internet Services July 1989 - December 1994
Education
Columbia University - Columbia Business School 1987 — 1989
MBA, Finance
Dartmouth College 1980 — 1984
Phillips Academy Andover 1979 — 1980
TechCXO April 2007 - Present
America's Growth Capital June 2003 - December 2004
Asurion September 1996 - February 1999
News Corporation January 1995 - March 1996
Delphi Internet Services July 1989 - December 1994
Education
Columbia University - Columbia Business School 1987 — 1989
MBA, Finance
Dartmouth College 1980 — 1984
Phillips Academy Andover 1979 — 1980
Barry Whitfield Barry Whitfield's Asurion Experience January 2013 - August 2013
Job Student at Community College of Philadelphia
Industry Design
Experience
Asurion January 2013 - August 2013
Alpine Access June 2010 - November 2012
Skills
HTML Scripting, PHP Frameworks, MySQL, Real Flow 2012, Cinema 4D, After Effects, Photoshop, AutoCAD, Web Development, Customer Service
Education
Community College of Philadelphia 2014 — 2016
Asurion January 2013 - August 2013
Alpine Access June 2010 - November 2012
Skills
HTML Scripting, PHP Frameworks, MySQL, Real Flow 2012, Cinema 4D, After Effects, Photoshop, AutoCAD, Web Development, Customer Service
Education
Community College of Philadelphia 2014 — 2016
Kristle Payne Kristle Payne's Asurion Experience December 2011 - May 2012
Job Student
Industry E-Learning
Experience
Olive or Twist July 2012 - November 2013
Asurion December 2011 - May 2012
Staffmark June 2011 - December 2011
Skills
Customer Service, Customer Satisfaction, Customer Retention, Customer Support, Inventory Control, Invoice Finance, Slicing, Portion Control, Cleaning, Telecommunications, Telephone Skills, Microsoft Office, Temperature Controlled, Frying, Human Resources, Schedules, Order Management, Change Orders, Order to Cash, Work Orders, Billing Systems, Account Management, Accounts Payable, Budget Setting, Cost Reduction..., Marketing, Pricing, Labels, Janitorial, Wine Tasting, Wine & Spirits Industry, Stocking, Commercial Driving, Bill of Lading, Legal Documents, Legal Compliance, Wedding Planning, Event Planning, Events Coordination, Childcare, Product Knowledge, Paperwork, Deposits, Food Service, Food Safety, Food Preparation, Platters, Product Placement, Product Selection, Liquor Stores
Education
Colorado Technical University-Online 2012 — 2015
Bachelor of Science, Business Administration and Finance
Mountain Home High School 1998 — 2002
Diploma, General Education
Olive or Twist July 2012 - November 2013
Asurion December 2011 - May 2012
Staffmark June 2011 - December 2011
Skills
Customer Service, Customer Satisfaction, Customer Retention, Customer Support, Inventory Control, Invoice Finance, Slicing, Portion Control, Cleaning, Telecommunications, Telephone Skills, Microsoft Office, Temperature Controlled, Frying, Human Resources, Schedules, Order Management, Change Orders, Order to Cash, Work Orders, Billing Systems, Account Management, Accounts Payable, Budget Setting, Cost Reduction..., Marketing, Pricing, Labels, Janitorial, Wine Tasting, Wine & Spirits Industry, Stocking, Commercial Driving, Bill of Lading, Legal Documents, Legal Compliance, Wedding Planning, Event Planning, Events Coordination, Childcare, Product Knowledge, Paperwork, Deposits, Food Service, Food Safety, Food Preparation, Platters, Product Placement, Product Selection, Liquor Stores
Education
Colorado Technical University-Online 2012 — 2015
Bachelor of Science, Business Administration and Finance
Mountain Home High School 1998 — 2002
Diploma, General Education
Rick Hoskins Rick Hoskins's Asurion Experience June 2008 - November 2011
Job Quality Engineer at Nissan North America
Industry Insurance
Experience
Nissan North America 2013 - Present
Asurion June 2008 - November 2011
Asurion January 2008 - June 2008
Toshiba America Consumer Products, LLC 2005 - 2007
Toshiba America Consumer Products, LLC 2001 - 2005
Toshiba America Consumer Products, LLC 1993 - 2001
Skills
Six Sigma, Analysis, Lean Manufacturing, Quality Assurance, Electronics, Process Improvement, Continuous Improvement, Manufacturing, Team Building, Quality Management, Testing, Management, Cross-functional Team..., ISO, Quality System
Education
Strayer University 2006 — 2007
M.B.A. (Masters of Business Administration), Management
Cumberland University 2000 — 2006
B.B.A. (Bachelor of Business Administration), General Business
I.T.T. Technical Institute 1982 — 1984
E.E.T. (Electronic Engineering Technology), Electronics
Nissan North America 2013 - Present
Asurion June 2008 - November 2011
Asurion January 2008 - June 2008
Toshiba America Consumer Products, LLC 2005 - 2007
Toshiba America Consumer Products, LLC 2001 - 2005
Toshiba America Consumer Products, LLC 1993 - 2001
Skills
Six Sigma, Analysis, Lean Manufacturing, Quality Assurance, Electronics, Process Improvement, Continuous Improvement, Manufacturing, Team Building, Quality Management, Testing, Management, Cross-functional Team..., ISO, Quality System
Education
Strayer University 2006 — 2007
M.B.A. (Masters of Business Administration), Management
Cumberland University 2000 — 2006
B.B.A. (Bachelor of Business Administration), General Business
I.T.T. Technical Institute 1982 — 1984
E.E.T. (Electronic Engineering Technology), Electronics
Dayu Li Dayu Li's Asurion Experience 2014 - Present
Job SDET lead at Asurion Mobile Applications
Industry Information Technology and Services
Experience
Asurion 2014 - Present
Deem, Inc. July 2012 - March 2014
Gap Inc. February 2012 - July 2012
Morgan Stanley June 2010 - January 2012
TEKSystems Canada February 2009 - April 2010
COMPUWARE CORPORATION June 2007 - November 2008
SILANIS TECHNOLOGY, Montreal December 2006 - June 2007
MESSAGING ARCHITECTS, Montreal October 2004 - November 2006
IBM Lotus Software Qualification Engineering Centre January 2000 - June 2001
Skills
Test Automation, Python, Software Quality..., Java, C#, Perl, Ruby, SDLC, Testing, QA Automation, Microsoft SQL Server, Automation, C++, JavaScript
Education
Université de Montréal - Ecole polytechnique de Montréal 2003 — 2005
M.A.Sc, Computer Engineering, 3.8/4.0
Concordia University 2002 — 2003
Graduate Diploma, Computer Science
Nankai University 1991 — 1995
Bachelor of Science, Numerical Mathematics and Applied Software
Bei Hang Fu Zhong 1985 — 1991
Asurion 2014 - Present
Deem, Inc. July 2012 - March 2014
Gap Inc. February 2012 - July 2012
Morgan Stanley June 2010 - January 2012
TEKSystems Canada February 2009 - April 2010
COMPUWARE CORPORATION June 2007 - November 2008
SILANIS TECHNOLOGY, Montreal December 2006 - June 2007
MESSAGING ARCHITECTS, Montreal October 2004 - November 2006
IBM Lotus Software Qualification Engineering Centre January 2000 - June 2001
Skills
Test Automation, Python, Software Quality..., Java, C#, Perl, Ruby, SDLC, Testing, QA Automation, Microsoft SQL Server, Automation, C++, JavaScript
Education
Université de Montréal - Ecole polytechnique de Montréal 2003 — 2005
M.A.Sc, Computer Engineering, 3.8/4.0
Concordia University 2002 — 2003
Graduate Diploma, Computer Science
Nankai University 1991 — 1995
Bachelor of Science, Numerical Mathematics and Applied Software
Bei Hang Fu Zhong 1985 — 1991
ASHISH CHOUDHARY's Asurion Experience August 2014 - Present
Job TIBCO Developer in Asurion
Industry Information Technology and Services
Experience
Asurion August 2014 - Present
Ecolab April 2013 - August 2014
Ecolab August 2011 - April 2013
Agilent Technologies August 2008 - July 2011
Skills
TIBCO Rendezvous, TIBCO Business Studio, TIBCO, TIBCO iProcess, EAI, Middleware, Integration, TIBCO EMS, EMS, TIBCO BusinessWorks, EDI, SOA, SDLC, SQL, PL/SQL, Unix, Web Services, Agile Methodologies
Education
YMCA Institute of engineering Faridabad 2004 — 2008
Bachelor of Technology (BTech), Information Technology
Delhi Public School - R. K. Puram 1991 — 2004
Asurion August 2014 - Present
Ecolab April 2013 - August 2014
Ecolab August 2011 - April 2013
Agilent Technologies August 2008 - July 2011
Skills
TIBCO Rendezvous, TIBCO Business Studio, TIBCO, TIBCO iProcess, EAI, Middleware, Integration, TIBCO EMS, EMS, TIBCO BusinessWorks, EDI, SOA, SDLC, SQL, PL/SQL, Unix, Web Services, Agile Methodologies
Education
YMCA Institute of engineering Faridabad 2004 — 2008
Bachelor of Technology (BTech), Information Technology
Delhi Public School - R. K. Puram 1991 — 2004
John Powenski John Powenski's Asurion Experience December 2013 - Present
Job Vice President, Human Resources Americas
Industry Insurance
Experience
Asurion December 2013 - Present
Asurion October 2011 - November 2013
Asurion March 2010 - September 2011
Capital One November 2009 - February 2010
Capital One January 2007 - October 2009
Capital One January 2005 - December 2006
Capital One 2003 - 2004
Capital One 2001 - 2002
Capital One 2000 - 2001
Frito Lay 1993 - 1999
Skills
Organizational..., HRIS, Talent Management, Strategy, Human Resources, Leadership Development, Performance Management, Organizational..., Change Management, Recruiting, Executive Coaching, Deferred Compensation, Organizational Design, Succession Planning, Personnel Management, Employee Benefits, Leadership, Employee Relations, Management
Education
Cornell University 1987 — 1990
B.S, Industrial and Labor Relations
Asurion December 2013 - Present
Asurion October 2011 - November 2013
Asurion March 2010 - September 2011
Capital One November 2009 - February 2010
Capital One January 2007 - October 2009
Capital One January 2005 - December 2006
Capital One 2003 - 2004
Capital One 2001 - 2002
Capital One 2000 - 2001
Frito Lay 1993 - 1999
Skills
Organizational..., HRIS, Talent Management, Strategy, Human Resources, Leadership Development, Performance Management, Organizational..., Change Management, Recruiting, Executive Coaching, Deferred Compensation, Organizational Design, Succession Planning, Personnel Management, Employee Benefits, Leadership, Employee Relations, Management
Education
Cornell University 1987 — 1990
B.S, Industrial and Labor Relations
Amy Reynolds's Asurion Experience September 2013 - January 2014
Job Market Office Manager at Peak 10
Industry Computer Software
Experience
Peak 10 October 2014 - Present
Amy Doyle Photography January 2009 - Present
Asurion September 2013 - January 2014
Asurion June 2012 - September 2013
Dell August 2010 - June 2012
Dell November 2007 - August 2010
DELL ASAP SOFTWARE October 2006 - August 2010
ASAP Software October 2006 - November 2007
CARE ANIMAL HOSPITAL June 2006 - October 2006
Townsend Agency September 2005 - June 2006
Skills
Software Licensing, Salesforce.com, Software Sales, Microsoft Certified..., Vendor Management, IT Sourcing, Software Industry, Sales Operations, Strategy, Enterprise Software, Leadership, Cloud Computing, Solution Selling, SaaS, Sales Process, CRM, Management, Account Management, Direct Sales
Education
Northern Illinois University 2004 — 2005
Bachelors, Marketing
DePaul University
Roosevelt University
Peak 10 October 2014 - Present
Amy Doyle Photography January 2009 - Present
Asurion September 2013 - January 2014
Asurion June 2012 - September 2013
Dell August 2010 - June 2012
Dell November 2007 - August 2010
DELL ASAP SOFTWARE October 2006 - August 2010
ASAP Software October 2006 - November 2007
CARE ANIMAL HOSPITAL June 2006 - October 2006
Townsend Agency September 2005 - June 2006
Skills
Software Licensing, Salesforce.com, Software Sales, Microsoft Certified..., Vendor Management, IT Sourcing, Software Industry, Sales Operations, Strategy, Enterprise Software, Leadership, Cloud Computing, Solution Selling, SaaS, Sales Process, CRM, Management, Account Management, Direct Sales
Education
Northern Illinois University 2004 — 2005
Bachelors, Marketing
DePaul University
Roosevelt University
Jason Easterling's Asurion Experience March 2012 - March 2014
Job IT Professional | Creative Problem Solver
Industry Computer Software
Experience
Brookdale March 2014 - Present
Independent March 2013 - Present
Asurion March 2012 - March 2014
Aspect Software February 2008 - March 2012
Digital Illusions Studios January 2001 - January 2002
Skills
HTML, Windows Server, SQL, Creative Problem Solving, Art Direction, Stress Management, MS Office Suite, Adobe Creative Suite, Linux, .NET, FTP, Citrix, Entrepreneurship, Aspect Workforce..., Splunk, Sharepoint, Cloud technology, Maya, Workflow Analysis, Nutritional Counseling, Yoga, Tai Chi, IIS
Education
New Horizons 2007 — 2007
Graphic design for Web & Print, Design & Development
Columbia State Community College 2002 — 2004
Associates Degree, Business
The Renaissance Center 2000 — 2001
3D Computer Animation & Digital Effects
Brookdale March 2014 - Present
Independent March 2013 - Present
Asurion March 2012 - March 2014
Aspect Software February 2008 - March 2012
Digital Illusions Studios January 2001 - January 2002
Skills
HTML, Windows Server, SQL, Creative Problem Solving, Art Direction, Stress Management, MS Office Suite, Adobe Creative Suite, Linux, .NET, FTP, Citrix, Entrepreneurship, Aspect Workforce..., Splunk, Sharepoint, Cloud technology, Maya, Workflow Analysis, Nutritional Counseling, Yoga, Tai Chi, IIS
Education
New Horizons 2007 — 2007
Graphic design for Web & Print, Design & Development
Columbia State Community College 2002 — 2004
Associates Degree, Business
The Renaissance Center 2000 — 2001
3D Computer Animation & Digital Effects
Nicholas Sexton Nicholas Sexton's Asurion Experience September 2013 - Present
Job PSU Tech Support at Asurion
Industry Information Technology and Services
Experience
Asurion September 2013 - Present
Self-employed January 2011 - August 2013
Digital Galaxy Computers January 2011 - August 2013
Northern Arizona University August 2008 - May 2009
Lowell Observatory February 2005 - August 2006
Skills
Great troubleshooting..., Hardware Diagnostics, Soldering, Windows 7, Windows Vista, Windows XP Pro, Windows 2000, Microsoft Windows 98, Windows Server, Active Directory, Linux, HTML, Computer Instruction, Mac OS, Hydroponics
Education
Coconino County Community College 2009 — 2010
N/A, Computer and Information Sciences and Support Services
Northern Arizona University 2004 — 2009
Philosophy, Philosophy, Logic/Programming Focus, Bachelor's Degree, Fine Arts
Asurion September 2013 - Present
Self-employed January 2011 - August 2013
Digital Galaxy Computers January 2011 - August 2013
Northern Arizona University August 2008 - May 2009
Lowell Observatory February 2005 - August 2006
Skills
Great troubleshooting..., Hardware Diagnostics, Soldering, Windows 7, Windows Vista, Windows XP Pro, Windows 2000, Microsoft Windows 98, Windows Server, Active Directory, Linux, HTML, Computer Instruction, Mac OS, Hydroponics
Education
Coconino County Community College 2009 — 2010
N/A, Computer and Information Sciences and Support Services
Northern Arizona University 2004 — 2009
Philosophy, Philosophy, Logic/Programming Focus, Bachelor's Degree, Fine Arts
Hunter Lewis's Asurion Experience October 2012 - March 2014
Job Senior Software Engineer at Pardot
Industry Information Technology and Services
Experience
Pardot April 2014 - Present
Asurion October 2012 - March 2014
Response Mine July 2010 - August 2012
Henge Consulting LLC September 1999 - March 2012
Health Grades March 2008 - July 2010
HealthGrades, Inc. 2008 - July 2010
Colorado State University June 2001 - February 2008
Skills
Software Development, SQL, Databases, MySQL, XML, T-SQL, Scrum, Web Services, LINQ, Visual Studio, WCF, jQuery, SSRS, Unix, Enterprise Architecture, ASP.NET MVC, MVC Architecture, AJAX, JavaScript, ColdFusion, SEO, SOA, Windows Server, Agile Project Management, Awesomeness, VB.NET, TIBCO, Microsoft Exchange, Active Directory, HTML, CSS, Software Design, Software Design Patterns, VMware ESX, Mac OS, Java, Microsoft SQL Server, Information Security, Network Security, Network Design, Team Leadership, Team Management, Agile & Waterfall..., Linux System..., Windows System..., Sonicwall, Firewalls, ASP.NET MVC 3-5
Education
Front Range Community College 2006 — 2008
AA, Computer Science
Colorado State University 2001 — 2001
Computer Science
Pardot April 2014 - Present
Asurion October 2012 - March 2014
Response Mine July 2010 - August 2012
Henge Consulting LLC September 1999 - March 2012
Health Grades March 2008 - July 2010
HealthGrades, Inc. 2008 - July 2010
Colorado State University June 2001 - February 2008
Skills
Software Development, SQL, Databases, MySQL, XML, T-SQL, Scrum, Web Services, LINQ, Visual Studio, WCF, jQuery, SSRS, Unix, Enterprise Architecture, ASP.NET MVC, MVC Architecture, AJAX, JavaScript, ColdFusion, SEO, SOA, Windows Server, Agile Project Management, Awesomeness, VB.NET, TIBCO, Microsoft Exchange, Active Directory, HTML, CSS, Software Design, Software Design Patterns, VMware ESX, Mac OS, Java, Microsoft SQL Server, Information Security, Network Security, Network Design, Team Leadership, Team Management, Agile & Waterfall..., Linux System..., Windows System..., Sonicwall, Firewalls, ASP.NET MVC 3-5
Education
Front Range Community College 2006 — 2008
AA, Computer Science
Colorado State University 2001 — 2001
Computer Science
Robert Lennox Robert Lennox's Asurion Experience January 2007 - March 2013
Job Managing Partner at SYNC Solutions
Industry Wireless
Experience
SYNC Solutions May 2015 - Present
ProtectCELL April 2013 - April 2015
Asurion January 2007 - March 2013
LennoxDesign Consulting Services 2001 - 2007
Skills
Operations Management, Strategic Leadership, Leadership Development, Thought Leadership, Start-ups, Supply Chain Management, Process Improvement, Strategic Planning, Six Sigma, Program Management, Manufacturing, Leadership, Continuous Improvement, Sales Management, Team Leadership, Contract Negotiation, Logistics, Business Process..., Product Management, Customer Satisfaction, Recruiting, Business Planning, Project Management, New Business Development, Cross-functional Team..., Team Building, Strategy, Training, Management, Change Management, Call Centers, Foresight, Forecasting
Education
Toyota Production System Service Corp 2011 — 2012
Lean Top Management
Revere Academy- San Francisco, CA 2001 — 2002
MJA, Fine and Applied Arts Management
Cleveland Institute of Art 1998 — 2001
Indusrial Design & Fine Arts
SYNC Solutions May 2015 - Present
ProtectCELL April 2013 - April 2015
Asurion January 2007 - March 2013
LennoxDesign Consulting Services 2001 - 2007
Skills
Operations Management, Strategic Leadership, Leadership Development, Thought Leadership, Start-ups, Supply Chain Management, Process Improvement, Strategic Planning, Six Sigma, Program Management, Manufacturing, Leadership, Continuous Improvement, Sales Management, Team Leadership, Contract Negotiation, Logistics, Business Process..., Product Management, Customer Satisfaction, Recruiting, Business Planning, Project Management, New Business Development, Cross-functional Team..., Team Building, Strategy, Training, Management, Change Management, Call Centers, Foresight, Forecasting
Education
Toyota Production System Service Corp 2011 — 2012
Lean Top Management
Revere Academy- San Francisco, CA 2001 — 2002
MJA, Fine and Applied Arts Management
Cleveland Institute of Art 1998 — 2001
Indusrial Design & Fine Arts
Alex Robson Alex Robson's Asurion Experience March 2013 - August 2013
Job Systems Architect at LeanKit
Industry Computer Software
Experience
LeanKit August 2013 - Present
Asurion March 2013 - August 2013
appendTo, LLC July 2012 - March 2013
appendTo, LLC January 2012 - July 2012
Terenine July 2010 - December 2011
Sommet Group February 2008 - July 2010
ComFrame Software October 2007 - February 2008
VACO May 2007 - October 2007
Compuware August 2006 - May 2007
Jacobs Sverdrup December 2004 - August 2006
Skills
C#, RabbitMQ, NoSQL, AJAX, .NET, Microsoft SQL Server, Test Driven Development, Agile Methodologies, T-SQL, JavaScript, ASP.NET, Scrum, jQuery, Visual Studio, TFS, Subversion, SQL, WCF, Web Services, LINQ, ASP.NET MVC, Software Development, Git, REST, IIS, MVC, Awesomeness, Web Applications, Horses, Literacy, Salads, Trees, Zoo, Bikes, OOP, Cheesecakes, Shopping Centers, Swimming, Ball Valves, Rogue Wave, Sewer Design, Leadership, Animal Husbandry
Education
Colorado Technical University 2007 — 2011
MBA, Technology Management
Tennessee Technological University - College of Business Administration 1997 — 2003
Bachelor's degree, Management Information Systems, General
LeanKit August 2013 - Present
Asurion March 2013 - August 2013
appendTo, LLC July 2012 - March 2013
appendTo, LLC January 2012 - July 2012
Terenine July 2010 - December 2011
Sommet Group February 2008 - July 2010
ComFrame Software October 2007 - February 2008
VACO May 2007 - October 2007
Compuware August 2006 - May 2007
Jacobs Sverdrup December 2004 - August 2006
Skills
C#, RabbitMQ, NoSQL, AJAX, .NET, Microsoft SQL Server, Test Driven Development, Agile Methodologies, T-SQL, JavaScript, ASP.NET, Scrum, jQuery, Visual Studio, TFS, Subversion, SQL, WCF, Web Services, LINQ, ASP.NET MVC, Software Development, Git, REST, IIS, MVC, Awesomeness, Web Applications, Horses, Literacy, Salads, Trees, Zoo, Bikes, OOP, Cheesecakes, Shopping Centers, Swimming, Ball Valves, Rogue Wave, Sewer Design, Leadership, Animal Husbandry
Education
Colorado Technical University 2007 — 2011
MBA, Technology Management
Tennessee Technological University - College of Business Administration 1997 — 2003
Bachelor's degree, Management Information Systems, General
Shawna Giddings - Goelz's Asurion Experience January 2008 - Present
Job Regional Account Manager at Asurion
Industry Wireless
Experience
Asurion January 2008 - Present
Coca-Cola Enterprises March 2006 - May 2007
Celluphone September 2002 - August 2005
T-mobile (formerly Voicestream wireless, Aerial) July 1999 - September 2002
PrimeCo 1997 - 1999
Education
DePaul University
2007, Business Administration
Asurion January 2008 - Present
Coca-Cola Enterprises March 2006 - May 2007
Celluphone September 2002 - August 2005
T-mobile (formerly Voicestream wireless, Aerial) July 1999 - September 2002
PrimeCo 1997 - 1999
Education
DePaul University
2007, Business Administration
Dwight Jackson's Asurion Experience April 2010 - March 2012
Job Substitute Teacher at Des Moines Public Schools
Industry Consumer Services
Experience
Des Moines Public Schools January 2014 - Present
Asurion April 2010 - March 2012
Asurion September 2005 - April 2010
Skills
Call Centers, Customer Service, Team Building, Process Improvement, Program Management, Cross-functional Team..., Roadside Assistance, Software Documentation, Customer Satisfaction, Vendor Management, Team Leadership, Training, Business Process...
Education
Drake University 1987 — 1992
Master's Degree, Public Administration, 3.00
Upper Iowa University 1983 — 1986
Bachelor's Degree, Business Administration and Management, General, 3.04
Des Moines Area Community College 1976 — 1978
Associate's Degree, Liberal Arts and Sciences/Liberal Studies, 3.06
Des Moines Public Schools January 2014 - Present
Asurion April 2010 - March 2012
Asurion September 2005 - April 2010
Skills
Call Centers, Customer Service, Team Building, Process Improvement, Program Management, Cross-functional Team..., Roadside Assistance, Software Documentation, Customer Satisfaction, Vendor Management, Team Leadership, Training, Business Process...
Education
Drake University 1987 — 1992
Master's Degree, Public Administration, 3.00
Upper Iowa University 1983 — 1986
Bachelor's Degree, Business Administration and Management, General, 3.04
Des Moines Area Community College 1976 — 1978
Associate's Degree, Liberal Arts and Sciences/Liberal Studies, 3.06
Clinton Cox Clinton Cox's Asurion Experience October 2014 - Present
Job Support Solutions Representative at Asurion
Industry Information Technology and Services
Experience
Asurion October 2014 - Present
Skills
Android, iOS, Windows, Mac OS, IT Management, Email Management, Customer Service, Electronic..., Sales Promotion, Closing Abilities, Critical Thinking, Inventory Management, Hardware Support, Academic Tutoring
Education
College of Southern Nevada 2010 — 2015
Bachelor of Arts (BA), Psychology, Junior
Asurion October 2014 - Present
Skills
Android, iOS, Windows, Mac OS, IT Management, Email Management, Customer Service, Electronic..., Sales Promotion, Closing Abilities, Critical Thinking, Inventory Management, Hardware Support, Academic Tutoring
Education
College of Southern Nevada 2010 — 2015
Bachelor of Arts (BA), Psychology, Junior
Bill Martins Bill Martins's Asurion Experience September 2015 - Present
Job Tech Support at Asurion
Industry Information Technology and Services
Experience
Asurion September 2015 - Present
CCI February 2013 - August 2015
CCI January 2012 - February 2013
IBM January 2010 - January 2012
EA Mobile July 2008 - July 2009
TELUS January 2006 - June 2008
Microbytes Downtown 2003 - 2005
Skills
Technical Recruiting, Hiring, Contract Management, Management, Software Documentation, Active Directory, Troubleshooting, Lotus Notes, Citrix, Help Desk Support, Windows, Training, Outlook, Team Leadership, Vendor Management, Testing, System Administration, Microsoft Office, Customer Service, Recruiting, Technical Support, Networking
Education
International Academy of Design and Technology 2004 — 2005
AEC, Multimedia Design
Dawson College 1999 — 2002
DEC, Pure and applied Sciences
Asurion September 2015 - Present
CCI February 2013 - August 2015
CCI January 2012 - February 2013
IBM January 2010 - January 2012
EA Mobile July 2008 - July 2009
TELUS January 2006 - June 2008
Microbytes Downtown 2003 - 2005
Skills
Technical Recruiting, Hiring, Contract Management, Management, Software Documentation, Active Directory, Troubleshooting, Lotus Notes, Citrix, Help Desk Support, Windows, Training, Outlook, Team Leadership, Vendor Management, Testing, System Administration, Microsoft Office, Customer Service, Recruiting, Technical Support, Networking
Education
International Academy of Design and Technology 2004 — 2005
AEC, Multimedia Design
Dawson College 1999 — 2002
DEC, Pure and applied Sciences
Landon Carter's Asurion Experience July 2004 - November 2006
Job Founder of Family Legacy Financial Group | Dave Ramsey Endorsed Local Provider
Industry Financial Services
Experience
Family Legacy Financial Group July 2014 - Present
Primerica November 2006 - July 2014
Asurion July 2004 - November 2006
Skills
Small Business, Strategic Financial..., Strategic Planning, Investments, Team Building, Team Leadership, Teamwork, Team Management, Teaching, People Skills, Sales, Computer Hardware, Computer Repair, Life Insurance, Series 6, Series 63, Series 26, Sales Management, Budgets, Financial Planning, Customer Service, Public Speaking, Leadership
Education
Colorado Technical University 2003 — 2004
Bachelor's degree, Business Administration and Management, General
ITT Technical Institute-Nashville 2000 — 2002
Asscociates of Applied Science in Electronic Engineering, Electronics Engineering
Summertown High School 1996 — 2000
Diploma, Basic Skills and Developmental/Remedial Education
Family Legacy Financial Group July 2014 - Present
Primerica November 2006 - July 2014
Asurion July 2004 - November 2006
Skills
Small Business, Strategic Financial..., Strategic Planning, Investments, Team Building, Team Leadership, Teamwork, Team Management, Teaching, People Skills, Sales, Computer Hardware, Computer Repair, Life Insurance, Series 6, Series 63, Series 26, Sales Management, Budgets, Financial Planning, Customer Service, Public Speaking, Leadership
Education
Colorado Technical University 2003 — 2004
Bachelor's degree, Business Administration and Management, General
ITT Technical Institute-Nashville 2000 — 2002
Asscociates of Applied Science in Electronic Engineering, Electronics Engineering
Summertown High School 1996 — 2000
Diploma, Basic Skills and Developmental/Remedial Education
Jose Frias Jose Frias's Asurion Experience October 2013 - Present
Job Technical Quality Analyst, Radio Personality, A&R, Liaison for Lo Maximo Productions
Industry Music
Experience
Asurion October 2013 - Present
Lo Maximo Productions January 2009 - Present
La Sabrosita 99.3 FM WAMB September 2012 - November 2013
Asurion August 2012 - October 2013
Skills
Music, Music Production, Music Industry, Music Education, Recording, Entertainment, Voiceovers, Public Relations, Brand Development, Social Media Marketing, Product Marketing, Online Marketing, Artist Contracts, Management Consulting, Technical Support, Sound, Event Management, Social Media, Voice Over, Broadcast, Microsoft Office, Television, Training, Customer Service, Management
Education
CUNY Bronx Community College
Business Administration and Management, General
Asurion October 2013 - Present
Lo Maximo Productions January 2009 - Present
La Sabrosita 99.3 FM WAMB September 2012 - November 2013
Asurion August 2012 - October 2013
Skills
Music, Music Production, Music Industry, Music Education, Recording, Entertainment, Voiceovers, Public Relations, Brand Development, Social Media Marketing, Product Marketing, Online Marketing, Artist Contracts, Management Consulting, Technical Support, Sound, Event Management, Social Media, Voice Over, Broadcast, Microsoft Office, Television, Training, Customer Service, Management
Education
CUNY Bronx Community College
Business Administration and Management, General
jessica hopson jessica hopson's Asurion Experience April 2014 - March 2015
Job Healthcare/Customer Service
Industry Hospital & Health Care
Experience
Asurion April 2014 - March 2015
TOTAL HEALTH CARE AGENCY LIMITED March 2013 - September 2013
Courtyards Community Living Center May 2011 - March 2013
Grace Healthcare March 2009 - April 2011
Skills
Direct Patient Care, Personal Care, CNA, Typing, Medisoft, Microsoft Office, Microsoft Word, Customer Service, Call Centers
Education
Herzing University Online 2015 — 2016
Associate’s Degree, Medical Office Assistant/Specialist
Concorde Career College-Memphis 2007 — 2008
Nursing Assistant/Aide and Patient Care Assistant/Aide, technical
IAHS 2002 — 2005
High School
Asurion April 2014 - March 2015
TOTAL HEALTH CARE AGENCY LIMITED March 2013 - September 2013
Courtyards Community Living Center May 2011 - March 2013
Grace Healthcare March 2009 - April 2011
Skills
Direct Patient Care, Personal Care, CNA, Typing, Medisoft, Microsoft Office, Microsoft Word, Customer Service, Call Centers
Education
Herzing University Online 2015 — 2016
Associate’s Degree, Medical Office Assistant/Specialist
Concorde Career College-Memphis 2007 — 2008
Nursing Assistant/Aide and Patient Care Assistant/Aide, technical
IAHS 2002 — 2005
High School
ADAM S. KERSGARD's Asurion Experience 2005 - 2006
Job Business Development ► Market Research Analysis ► Sales Strategizing ► P&L Forecasting ► Big Data Viz ► MBA ► SSGB
Industry Management Consulting
Experience
Hitachi Consulting August 2013 - Present
RMG Networks September 2007 - July 2013
Pinnacle Communications August 2006 - September 2007
Asurion 2005 - 2006
AT&T Mobility 2001 - 2005
Digital Generation Systems 1997 - 2001
Skills
Marketing Strategy, Entrepreneurship, New Business Development, Digital Signage, Business Strategy, Business Intelligence, Management, Strategic Partnerships, Marketing, Achieving Results, Social Media Marketing, Management Consulting, Strategic Consulting, Sees the Big Picture, Forward Thinking, Strategic Leadership, Selling, Digital Innovation, Marketing Automation, Motivational Speaking, Courage, Wisdom, Listening Skills, Professional Presence, Business Process..., Social Capital, Risk Management, Systemic Thinking, New Market Growth, Information Architecture, Streamlining Complex..., Digital Influence, Digital Transformation, Digital Services, Persuader, Overcoming Adversity, Digital Trends, Open Innovation, Includer, Digital Business..., Digital Product..., Flexible to Change, Intellectual Capacity..., Tolerance of Ambiguity, Adaptable to Changes, Technology Leadership, Strategy Execution, Innovation Consulting, Boundary Spanning..., Product Design
Education
University of Denver - Daniels College of Business 2012 — 2014
Executive MBA, 3.93
University of Colorado at Denver 1994 — 1996
BA, Individually Structured
Colorado State University 1993 — 1994
Engineering, Philosophy
Hitachi Consulting August 2013 - Present
RMG Networks September 2007 - July 2013
Pinnacle Communications August 2006 - September 2007
Asurion 2005 - 2006
AT&T Mobility 2001 - 2005
Digital Generation Systems 1997 - 2001
Skills
Marketing Strategy, Entrepreneurship, New Business Development, Digital Signage, Business Strategy, Business Intelligence, Management, Strategic Partnerships, Marketing, Achieving Results, Social Media Marketing, Management Consulting, Strategic Consulting, Sees the Big Picture, Forward Thinking, Strategic Leadership, Selling, Digital Innovation, Marketing Automation, Motivational Speaking, Courage, Wisdom, Listening Skills, Professional Presence, Business Process..., Social Capital, Risk Management, Systemic Thinking, New Market Growth, Information Architecture, Streamlining Complex..., Digital Influence, Digital Transformation, Digital Services, Persuader, Overcoming Adversity, Digital Trends, Open Innovation, Includer, Digital Business..., Digital Product..., Flexible to Change, Intellectual Capacity..., Tolerance of Ambiguity, Adaptable to Changes, Technology Leadership, Strategy Execution, Innovation Consulting, Boundary Spanning..., Product Design
Education
University of Denver - Daniels College of Business 2012 — 2014
Executive MBA, 3.93
University of Colorado at Denver 1994 — 1996
BA, Individually Structured
Colorado State University 1993 — 1994
Engineering, Philosophy
Priya Mehra Priya Mehra's Asurion Experience March 2008 - March 2011
Job Sr. IT Systems Business Analyst/ Scrum Master at OptumInsight/CSM
Industry Management Consulting
Experience
Optum May 2011 - Present
Charles Schwab March 2010 - March 2011
Asurion March 2008 - March 2011
H R BLOCK August 2007 - March 2008
Skills
SDLC, Requirements Gathering, Requirements Analysis, Business Analysis, Business Intelligence, Quality Assurance, Business Process..., Visio, ETL, SQL, IT Strategy, Agile Project Management, SharePoint, Software Documentation, Scrum, Cross-functional Team..., Quality Center, Data Analysis, Software Development, Software Project..., User Acceptance Testing, Business Process, Agile Methodologies, Integration, MS Project, IT Management, Microsoft SQL Server, Process Improvement, Software Quality..., Business Objects, System Testing, Program Management, Change Management, Visual Basic, Project Management, Systems Analysis, Full SDLC, Business Requirements, Team Leadership, Project Planning, Team Management, Regression Testing, Test Management, Resource Management, Leadership, PMP, Data Warehousing, Manual Testing, Testing, Vendor Management
Education
Scrum Alliance 2015 — 2015
CSM, Agile development
Delhi University 1991 — 1993
Masters in Operations Research, Mathematics and Computer Science
Optum May 2011 - Present
Charles Schwab March 2010 - March 2011
Asurion March 2008 - March 2011
H R BLOCK August 2007 - March 2008
Skills
SDLC, Requirements Gathering, Requirements Analysis, Business Analysis, Business Intelligence, Quality Assurance, Business Process..., Visio, ETL, SQL, IT Strategy, Agile Project Management, SharePoint, Software Documentation, Scrum, Cross-functional Team..., Quality Center, Data Analysis, Software Development, Software Project..., User Acceptance Testing, Business Process, Agile Methodologies, Integration, MS Project, IT Management, Microsoft SQL Server, Process Improvement, Software Quality..., Business Objects, System Testing, Program Management, Change Management, Visual Basic, Project Management, Systems Analysis, Full SDLC, Business Requirements, Team Leadership, Project Planning, Team Management, Regression Testing, Test Management, Resource Management, Leadership, PMP, Data Warehousing, Manual Testing, Testing, Vendor Management
Education
Scrum Alliance 2015 — 2015
CSM, Agile development
Delhi University 1991 — 1993
Masters in Operations Research, Mathematics and Computer Science
Marc Hollander Marc Hollander's Asurion Experience August 2010 - Present
Job Highly Accomplished Operations and Sales Leader
Industry Insurance
Experience
Asurion August 2010 - Present
Asurion August 2007 - August 2010
AT&T January 2004 - August 2007
AT&T January 2004 - December 2004
AT&T January 2002 - December 2003
AT&T January 2000 - December 2002
AT&T January 1996 - December 1998
Skills
Finance, Billing Systems, Telecommunications..., Globalization, Direct Sales, Business Process..., Sales Process, Sales Management, Outsourcing Management, IT Service Management, Global Business..., Agile & Waterfall..., Telecommunications..., Business Continuity, IT Operations, Global IT Operations, Program Management, Vendor Management, Leadership, Cross-cultural..., Six Sigma, Lean Management, Lean Six Sigma, Offshore Outsourcing, Insurance, Management, Telecommunications, Credit Card Fraud, Electronic Payments, Fiber Optic Networks, E-payments, Mobile Payments, Global Operations, Global Strategy, IT Project & Program..., Credit Card Transaction..., Direct Debit, SEPA, Subscription Billing, Direct to Consumer, Software Project..., IT Business Management, Collections Management, Point of Service..., Strategy, Business Analysis, Mobile Devices, Cross-functional Team..., Process Improvement
Education
The University of Chicago 1981 — 1983
Masters, with Honors Harris School of Public Policy, International Business, Finance, Economics, Political Science, Near 4.0 in field of study
Cornell University 1976 — 1981
Bachelor of Arts (B.A.), Political Economy
Asurion August 2010 - Present
Asurion August 2007 - August 2010
AT&T January 2004 - August 2007
AT&T January 2004 - December 2004
AT&T January 2002 - December 2003
AT&T January 2000 - December 2002
AT&T January 1996 - December 1998
Skills
Finance, Billing Systems, Telecommunications..., Globalization, Direct Sales, Business Process..., Sales Process, Sales Management, Outsourcing Management, IT Service Management, Global Business..., Agile & Waterfall..., Telecommunications..., Business Continuity, IT Operations, Global IT Operations, Program Management, Vendor Management, Leadership, Cross-cultural..., Six Sigma, Lean Management, Lean Six Sigma, Offshore Outsourcing, Insurance, Management, Telecommunications, Credit Card Fraud, Electronic Payments, Fiber Optic Networks, E-payments, Mobile Payments, Global Operations, Global Strategy, IT Project & Program..., Credit Card Transaction..., Direct Debit, SEPA, Subscription Billing, Direct to Consumer, Software Project..., IT Business Management, Collections Management, Point of Service..., Strategy, Business Analysis, Mobile Devices, Cross-functional Team..., Process Improvement
Education
The University of Chicago 1981 — 1983
Masters, with Honors Harris School of Public Policy, International Business, Finance, Economics, Political Science, Near 4.0 in field of study
Cornell University 1976 — 1981
Bachelor of Arts (B.A.), Political Economy
Cameron Parkey Cameron Parkey's Asurion Experience July 2014 - Present
Job Premier Solution Support Technical Lead at Asurion
Industry Information Technology and Services
Experience
Asurion July 2014 - Present
Asurion April 2014 - July 2014
Digital Dream Forge October 2013 - April 2014
2XL Games February 2013 - October 2013
Collins College January 2013 - August 2013
Target July 2009 - September 2010
Skills
Game Design, Photoshop, 3D Studio Max, Game Development, Video Games, 3D Modeling, Mudbox, Unity3D, Level Design, Texturing
Education
Collins College 2010 — 2013
Bachelor of Science (BS), Game and Interactive Media Design
Asurion July 2014 - Present
Asurion April 2014 - July 2014
Digital Dream Forge October 2013 - April 2014
2XL Games February 2013 - October 2013
Collins College January 2013 - August 2013
Target July 2009 - September 2010
Skills
Game Design, Photoshop, 3D Studio Max, Game Development, Video Games, 3D Modeling, Mudbox, Unity3D, Level Design, Texturing
Education
Collins College 2010 — 2013
Bachelor of Science (BS), Game and Interactive Media Design
Jennifer Uredi Jennifer Uredi's Asurion Experience
Job Manager at Asurion
Industry Insurance
Experience
Asurion
Skills
Project Management
Education
Colorado Technical University 2006 — 2009
Master's Degree, Criminal Justice and Corrections
Missouri Western State University
Asurion
Skills
Project Management
Education
Colorado Technical University 2006 — 2009
Master's Degree, Criminal Justice and Corrections
Missouri Western State University
Kelley Bjorklund, PHR, SHRM-CP's Asurion Experience 2004 - 2005
Job Certified Human Resources & Administration Professional
Industry Human Resources
Experience
Accenture Ltd. May 2015 - Present
Accenture Ltd. March 2015 - May 2015
Accenture Ltd. June 2012 - December 2014
Accenture Ltd. September 2010 - June 2012
Accenture Ltd. March 2008 - September 2010
Employment Enterprises, Inc. 2007 - 2008
Eurofins Group 2005 - 2006
Asurion 2004 - 2005
Aurora Flight Sciences Corporation 2003 - 2004
Comtech LLC 2003 - 2003
Skills
Human Resources, Performance Management, Employee Relations, Recruiting, HRIS, Employee Benefits, PeopleSoft, CRM, Payroll, Analysis, Program Management, Onboarding, HR Project Management, HR Metrics, HR Management, BPO, HR Strategy, HR Consulting, HR Policies, Policy, Talent Acquisition, Management, Personnel Management, Change Management, Benefits Administration, Talent Management, Training, Process Improvement
Education
Cornell University ILR School 2013 — 2014
Mastery Certificate, Field HR Specialist
Northern Virginia Community College
AAS, Business Management
Accenture Ltd. May 2015 - Present
Accenture Ltd. March 2015 - May 2015
Accenture Ltd. June 2012 - December 2014
Accenture Ltd. September 2010 - June 2012
Accenture Ltd. March 2008 - September 2010
Employment Enterprises, Inc. 2007 - 2008
Eurofins Group 2005 - 2006
Asurion 2004 - 2005
Aurora Flight Sciences Corporation 2003 - 2004
Comtech LLC 2003 - 2003
Skills
Human Resources, Performance Management, Employee Relations, Recruiting, HRIS, Employee Benefits, PeopleSoft, CRM, Payroll, Analysis, Program Management, Onboarding, HR Project Management, HR Metrics, HR Management, BPO, HR Strategy, HR Consulting, HR Policies, Policy, Talent Acquisition, Management, Personnel Management, Change Management, Benefits Administration, Talent Management, Training, Process Improvement
Education
Cornell University ILR School 2013 — 2014
Mastery Certificate, Field HR Specialist
Northern Virginia Community College
AAS, Business Management
James Brace James Brace's Asurion Experience September 2014 - March 2015
Job Testing Automation via Selenium
Industry Computer Software
Experience
SkyTouch Technology July 2015 - Present
(Under contract to) Delia Monkan April 2015 - Present
Asurion September 2014 - March 2015
(Under contract to) Delia Monkan December 2014 - February 2015
Express Scripts October 2012 - October 2014
Skills
Java SE, Java EE, MySQL, SQL, HTML5, CSS, Troubleshooting, Testing, iOS, Android, Windows, Mac OSX, Wireless, Telecommunications, Call Centers
Education
Colorado Technical University 2008 — 2010
Java Programming Certification, Information Technology
SkyTouch Technology July 2015 - Present
(Under contract to) Delia Monkan April 2015 - Present
Asurion September 2014 - March 2015
(Under contract to) Delia Monkan December 2014 - February 2015
Express Scripts October 2012 - October 2014
Skills
Java SE, Java EE, MySQL, SQL, HTML5, CSS, Troubleshooting, Testing, iOS, Android, Windows, Mac OSX, Wireless, Telecommunications, Call Centers
Education
Colorado Technical University 2008 — 2010
Java Programming Certification, Information Technology
Jenny Ervin's Asurion Experience June 2004 - August 2005
Job Telecommunications Professional
Industry Telecommunications
Experience
Apple December 2014 - Present
Homemaker August 2011 - December 2014
Verizon Wireless September 2009 - August 2011
Homemaker March 2007 - September 2009
Verizon Wireless January 2006 - March 2007
Asurion June 2004 - August 2005
Skills
Telecommunications, Customer Service, Cold Calling, Customer Satisfaction, Direct Sales, Mobile Devices, Sales Process
Education
Columbia State Community College 2005 — 2006
General Studies
Columbia State Community College 2003 — 2003
General Studies
Southern New Hampshire University
Bachelor of Arts (B.A.), English Language and Literature, General
Apple December 2014 - Present
Homemaker August 2011 - December 2014
Verizon Wireless September 2009 - August 2011
Homemaker March 2007 - September 2009
Verizon Wireless January 2006 - March 2007
Asurion June 2004 - August 2005
Skills
Telecommunications, Customer Service, Cold Calling, Customer Satisfaction, Direct Sales, Mobile Devices, Sales Process
Education
Columbia State Community College 2005 — 2006
General Studies
Columbia State Community College 2003 — 2003
General Studies
Southern New Hampshire University
Bachelor of Arts (B.A.), English Language and Literature, General
Adrian Johnson's Asurion Experience November 2008 - May 2009
Job Manager, Sr. Infrastructure Architect
Industry Information Technology and Services
Experience
Avanade March 2013 - Present
Tethys Bioscience, Inc. April 2011 - March 2013
ADVANTIS Global Inc. 2010 - 2012
Wells Fargo March 2010 - April 2011
Lockerz, Inc. December 2009 - March 2010
Forest Pharmaceuticals August 2009 - December 2009
Verizon Business June 2009 - August 2009
Asurion Mobile Applications November 2008 - May 2009
Asurion November 2008 - May 2009
Certain Software March 2007 - November 2008
Skills
Virtualization, VMware, Disaster Recovery, Microsoft SQL Server, Data Center, Servers, Cloud Computing, Windows Server, DNS, VMware ESX, SharePoint, Active Directory, SAN, Enterprise Architecture, Solaris, Storage Area Networks, Storage, Linux, VMware Infrastructure, IT Operations, Operating Systems, Network Administration, Unix, NTFS, Vendor Management, High Availability, System Administration, System Architecture, IIS, Powershell, Airwatch, Server Architecture, Integration, Mac OS X, Linux server..., ADSI, WinPE, Server Farms, Network Architecture, Clustering, Architecture, CentOS, Microsoft Exchange, Mobile Device Management, Email, Security, Firewalls, System Deployment, DHCP, Customer Service
Education
DePaul University 1992 — 1993
Computer Science
DeVry University 1989 — 1992
Computer Information Systems
Avanade March 2013 - Present
Tethys Bioscience, Inc. April 2011 - March 2013
ADVANTIS Global Inc. 2010 - 2012
Wells Fargo March 2010 - April 2011
Lockerz, Inc. December 2009 - March 2010
Forest Pharmaceuticals August 2009 - December 2009
Verizon Business June 2009 - August 2009
Asurion Mobile Applications November 2008 - May 2009
Asurion November 2008 - May 2009
Certain Software March 2007 - November 2008
Skills
Virtualization, VMware, Disaster Recovery, Microsoft SQL Server, Data Center, Servers, Cloud Computing, Windows Server, DNS, VMware ESX, SharePoint, Active Directory, SAN, Enterprise Architecture, Solaris, Storage Area Networks, Storage, Linux, VMware Infrastructure, IT Operations, Operating Systems, Network Administration, Unix, NTFS, Vendor Management, High Availability, System Administration, System Architecture, IIS, Powershell, Airwatch, Server Architecture, Integration, Mac OS X, Linux server..., ADSI, WinPE, Server Farms, Network Architecture, Clustering, Architecture, CentOS, Microsoft Exchange, Mobile Device Management, Email, Security, Firewalls, System Deployment, DHCP, Customer Service
Education
DePaul University 1992 — 1993
Computer Science
DeVry University 1989 — 1992
Computer Information Systems
Nathan Kang's Asurion Experience November 2014 - Present
Job PSS Technician at Asurion
Industry Information Technology and Services
Experience
Asurion November 2014 - Present
Dephyned January 2014 - November 2014
Yes Air Conditioning June 2013 - February 2014
Craig Discount Mall January 2011 - January 2013
Skills
Management, Customer Service, Microsoft Office, Leadership, Microsoft Excel, Sales, Team Leadership
Education
College of Southern Nevada 2011 — 2013
Asurion November 2014 - Present
Dephyned January 2014 - November 2014
Yes Air Conditioning June 2013 - February 2014
Craig Discount Mall January 2011 - January 2013
Skills
Management, Customer Service, Microsoft Office, Leadership, Microsoft Excel, Sales, Team Leadership
Education
College of Southern Nevada 2011 — 2013
Lanie Whitlock's Asurion Experience December 1999 - July 2010
Job Experienced Assistant
Industry Consumer Services
Experience
Texas Comptroller of Public Accounts 2011 - Present
Asurion December 1999 - July 2010
Imprimis Staffing September 1999 - February 2000
Experian 1993 - 1998
Skills
Microsoft Office, Marketing, Customer Service, Leadership, Nonprofits
Education
Dallas County Community College 2007 — 2016
Business Administration and Management, General
Bryan Adams High School
Texas Comptroller of Public Accounts 2011 - Present
Asurion December 1999 - July 2010
Imprimis Staffing September 1999 - February 2000
Experian 1993 - 1998
Skills
Microsoft Office, Marketing, Customer Service, Leadership, Nonprofits
Education
Dallas County Community College 2007 — 2016
Business Administration and Management, General
Bryan Adams High School
Jessica Fix's Asurion Experience October 2014 - Present
Job Technical Support at Asurion
Industry Information Technology and Services
Experience
Asurion October 2014 - Present
Agua Dulce Movie Ranch September 2007 - Present
Sitel February 2014 - September 2014
NETbilling, Inc. February 2013 - December 2013
Skills
Customer Service, Management, Microsoft Office, Microsoft Excel, Project Management, Sales, Training, Windows, Troubleshooting, Account Management, Customer Satisfaction, Vendor Management, Leadership, Team Building, Team Leadership, Business Analysis
Education
College of the Canyons 2009 — 2011
Music Production
Asurion October 2014 - Present
Agua Dulce Movie Ranch September 2007 - Present
Sitel February 2014 - September 2014
NETbilling, Inc. February 2013 - December 2013
Skills
Customer Service, Management, Microsoft Office, Microsoft Excel, Project Management, Sales, Training, Windows, Troubleshooting, Account Management, Customer Satisfaction, Vendor Management, Leadership, Team Building, Team Leadership, Business Analysis
Education
College of the Canyons 2009 — 2011
Music Production
Carol Byerley's Asurion Experience March 2012 - Present
Job Corporate Recruiter at Asurion
Industry Staffing and Recruiting
Experience
Asurion March 2012 - Present
Tennessee Air National Guard April 2006 - August 2011
Tennessee Air National Guard March 2001 - March 2006
Tennessee Air National Guard June 1995 - February 2001
United States Air Force 1983 - 1995
Skills
Full-cycle Recruiting, Management Consulting, Training & Development, Team Leadership, Leadership Development, Organizing, Time Management, Organizational..., Analyzing and Resolving..., Coaching, Mentoring, Exceptional..., Diversity Recruitment, Diversity Training, Strategic Planning, Analysis, Recruiting, Employee Training, Budgets, Leadership, Onboarding
Education
Tusculum College 2001 — 2003
BS, Organizational Management
Community College of the Air Force
Associate of Science, Human Resource Management
Asurion March 2012 - Present
Tennessee Air National Guard April 2006 - August 2011
Tennessee Air National Guard March 2001 - March 2006
Tennessee Air National Guard June 1995 - February 2001
United States Air Force 1983 - 1995
Skills
Full-cycle Recruiting, Management Consulting, Training & Development, Team Leadership, Leadership Development, Organizing, Time Management, Organizational..., Analyzing and Resolving..., Coaching, Mentoring, Exceptional..., Diversity Recruitment, Diversity Training, Strategic Planning, Analysis, Recruiting, Employee Training, Budgets, Leadership, Onboarding
Education
Tusculum College 2001 — 2003
BS, Organizational Management
Community College of the Air Force
Associate of Science, Human Resource Management
Edward Hugener Edward Hugener's Asurion Experience January 2015 - Present
Job Sr. National Account Manager
Industry Wireless
Experience
Asurion January 2015 - Present
Asurion June 2012 - December 2014
Asurion June 2008 - June 2012
Moorehead Communications March 2005 - June 2008
AT&T Mobility November 2001 - September 2003
Jillian's March 2000 - August 2001
Skills
Negotiation, Problem Solving, Product Development, Sales Management, Customer Service, Account Management, Microsoft Office, Coaching, New Business Development, Retail, Team Building, Social Media, Marketing Strategy, Competitive Analysis, Telecommunications, Wireless, Marketing Communications, Customer Satisfaction, Direct Sales, Sales, Inventory Management, Management, Team Leadership, Training, CRM, Business Development, Selling, Customer Retention, Leadership, Strategy
Education
Concordia University-St. Paul 2011 — 2013
MBA, Master of Business Administration, 3.9 GPA
Western Kentucky University 1994 — 2001
B.S. Degree, Hotel, Restaurant and Tourism Management
Father Ryan High School 1991 — 1994
High School/Secondary Diplomas and Certificates
Northville High School 1990 — 1991
Asurion January 2015 - Present
Asurion June 2012 - December 2014
Asurion June 2008 - June 2012
Moorehead Communications March 2005 - June 2008
AT&T Mobility November 2001 - September 2003
Jillian's March 2000 - August 2001
Skills
Negotiation, Problem Solving, Product Development, Sales Management, Customer Service, Account Management, Microsoft Office, Coaching, New Business Development, Retail, Team Building, Social Media, Marketing Strategy, Competitive Analysis, Telecommunications, Wireless, Marketing Communications, Customer Satisfaction, Direct Sales, Sales, Inventory Management, Management, Team Leadership, Training, CRM, Business Development, Selling, Customer Retention, Leadership, Strategy
Education
Concordia University-St. Paul 2011 — 2013
MBA, Master of Business Administration, 3.9 GPA
Western Kentucky University 1994 — 2001
B.S. Degree, Hotel, Restaurant and Tourism Management
Father Ryan High School 1991 — 1994
High School/Secondary Diplomas and Certificates
Northville High School 1990 — 1991
Grace Serrano Grace Serrano's Asurion Experience March 2012 - Present
Job Sr. Program Manager at Asurion
Industry Wireless
Experience
Asurion March 2012 - Present
Asurion 2012 - 2014
Asurion 2012 - 2014
Asurion September 2009 - March 2012
Asurion June 2005 - September 2009
Level 3 Communications February 2000 - April 2005
Accenture 1997 - 2000
Skills
Six Sigma, DMAIC, Project Management, Product Management, Portfolio Management, Team Leadership, Cross-functional Team..., Change Management, Budget Management, Business Planning, AOP, Business Process..., Customer Experience..., Employee Training, Software Quality..., A/B Testing, System Testing, Regression Testing, User Acceptance Testing, Information Technology, IT Management, Sarbanes-Oxley Act, Supply Chain Management, Telecommunications, Insurance, Agile Methodologies, Agile & Waterfall..., Project Delivery, Interior Design, Strategic Planning, Negotiation
Education
University of Tennessee-Knoxville 2012 — 2012
Six Sigma Certification
Colorado State University 1992 — 1997
Bachelor's Degree, Civil Engineering
Asurion March 2012 - Present
Asurion 2012 - 2014
Asurion 2012 - 2014
Asurion September 2009 - March 2012
Asurion June 2005 - September 2009
Level 3 Communications February 2000 - April 2005
Accenture 1997 - 2000
Skills
Six Sigma, DMAIC, Project Management, Product Management, Portfolio Management, Team Leadership, Cross-functional Team..., Change Management, Budget Management, Business Planning, AOP, Business Process..., Customer Experience..., Employee Training, Software Quality..., A/B Testing, System Testing, Regression Testing, User Acceptance Testing, Information Technology, IT Management, Sarbanes-Oxley Act, Supply Chain Management, Telecommunications, Insurance, Agile Methodologies, Agile & Waterfall..., Project Delivery, Interior Design, Strategic Planning, Negotiation
Education
University of Tennessee-Knoxville 2012 — 2012
Six Sigma Certification
Colorado State University 1992 — 1997
Bachelor's Degree, Civil Engineering
Debbie Geismar Debbie Geismar's Asurion Experience July 2013 - Present
Job Senior Product Manager
Industry Information Technology and Services
Experience
Asurion July 2013 - Present
United States Postal Service (usps.com) August 2012 - April 2013
Airlines Reporting Corporation (arccorp.com) April 2007 - August 2012
AOL LLC (aol.com) April 2005 - February 2007
Online Resources Corporation (orcc.com) April 2000 - April 2005
Data Interchange Standards Association (disa.org) July 1998 - April 2000
Skills
Project Management, Agile Methodologies, Business Analysis, Visio, SharePoint, Scrum, CRM, PowerPoint, Photoshop, Microsoft Word, Projects, Access, Omniture, Outlook, ACT!, Balsamiq, CaliberRM, Excel, JIRA, PageMaker, Project+, Quality Center, Requisite Pro, Webtrends, Digital Integration, Business Intelligence..., Strategic Consulting, Production Planning, Pragmatic Marketing..., Lean Management, Software Development..., Lean product development, A/B testing, Business Strategy, Strategic Roadmaps, Product Management
Education
Davis and Elkins College
Bachelor of Arts (BA), Communications
Asurion July 2013 - Present
United States Postal Service (usps.com) August 2012 - April 2013
Airlines Reporting Corporation (arccorp.com) April 2007 - August 2012
AOL LLC (aol.com) April 2005 - February 2007
Online Resources Corporation (orcc.com) April 2000 - April 2005
Data Interchange Standards Association (disa.org) July 1998 - April 2000
Skills
Project Management, Agile Methodologies, Business Analysis, Visio, SharePoint, Scrum, CRM, PowerPoint, Photoshop, Microsoft Word, Projects, Access, Omniture, Outlook, ACT!, Balsamiq, CaliberRM, Excel, JIRA, PageMaker, Project+, Quality Center, Requisite Pro, Webtrends, Digital Integration, Business Intelligence..., Strategic Consulting, Production Planning, Pragmatic Marketing..., Lean Management, Software Development..., Lean product development, A/B testing, Business Strategy, Strategic Roadmaps, Product Management
Education
Davis and Elkins College
Bachelor of Arts (BA), Communications
Henry Marquardt's Asurion Experience January 2014 - Present
Job CSR at Asurion
Industry Computer Hardware
Experience
Asurion January 2014 - Present
Quartz Graffix April 2011 - Present
Affordable Computer Solutions July 2005 - Present
Computer Medics January 2004 - July 2005
Friendly Computers April 2002 - January 2004
Dell / Clientlogic July 2000 - April 2002
Skills
Customer Satisfaction, Troubleshooting, Laptops, Computer Repair, HTML, Data Recovery, Hardware, Security, Windows, Networking, Project Planning, Computer Hardware, Software Installation, Windows 7, Help Desk Support, Windows XP
Education
Community College of Southern Nevada 2005 — 2008
Dell 2000 — 2002
Dell Tech Support
MicronPc & ClientLogic 2000 — 2002
Micron Tech Support
MicronPc 2000 — 2000
Western Nevada Community College 1999 — 2000
A+, Business and Computers
Community College of Southern Nevada 1994 — 1996
A+, Business and Computers
Lena High School 1985 — 1987
Asurion January 2014 - Present
Quartz Graffix April 2011 - Present
Affordable Computer Solutions July 2005 - Present
Computer Medics January 2004 - July 2005
Friendly Computers April 2002 - January 2004
Dell / Clientlogic July 2000 - April 2002
Skills
Customer Satisfaction, Troubleshooting, Laptops, Computer Repair, HTML, Data Recovery, Hardware, Security, Windows, Networking, Project Planning, Computer Hardware, Software Installation, Windows 7, Help Desk Support, Windows XP
Education
Community College of Southern Nevada 2005 — 2008
Dell 2000 — 2002
Dell Tech Support
MicronPc & ClientLogic 2000 — 2002
Micron Tech Support
MicronPc 2000 — 2000
Western Nevada Community College 1999 — 2000
A+, Business and Computers
Community College of Southern Nevada 1994 — 1996
A+, Business and Computers
Lena High School 1985 — 1987
Carey Ellinghaus Carey Ellinghaus's Asurion Experience November 2010 - December 2012
Job
Industry Utilities
Experience
Sabre Industries, Inc. January 2013 - Present
Asurion November 2010 - December 2012
Valmont Industries, Inc. October 2007 - October 2010
The Hackett Group January 2005 - September 2007
Lexmark February 2001 - July 2004
Synovus Financial Corp. December 1998 - December 2000
KPMG Consulting July 1996 - December 1998
Deloitte & Touche September 1992 - September 1994
Skills
Talent Management
Education
Cornell University ILR School
Executive Education Certificate
Emory University - Goizueta Business School 1994 — 1996
MBA
University of North Carolina at Charlotte 1989 — 1992
BS, Accounting
Sabre Industries, Inc. January 2013 - Present
Asurion November 2010 - December 2012
Valmont Industries, Inc. October 2007 - October 2010
The Hackett Group January 2005 - September 2007
Lexmark February 2001 - July 2004
Synovus Financial Corp. December 1998 - December 2000
KPMG Consulting July 1996 - December 1998
Deloitte & Touche September 1992 - September 1994
Skills
Talent Management
Education
Cornell University ILR School
Executive Education Certificate
Emory University - Goizueta Business School 1994 — 1996
MBA
University of North Carolina at Charlotte 1989 — 1992
BS, Accounting
Glen Alkire II Glen Alkire II's Asurion Experience September 2013 - Present
Job Asurion Enhanced Support
Industry Information Technology and Services
Experience
Asurion September 2013 - Present
University of Phoenix 2007 - September 2013
Apollo Group May 2005 - September 2013
Apollo Group November 2008 - January 2010
Choice hotels International May 2004 - January 2005
Skills
Troubleshooting, Active Directory, Technical Support, XP, Remote Desktop, Visio, Windows 7, SharePoint, Software Documentation, Help Desk Support, Access, Operating Systems, ITIL, Computer Hardware, VMware, Microsoft Exchange, SQL, Windows, A+ Certified, Network Administration, Windows Server, Servers, System Administration, Software Installation, Networking, Firewalls, Citrix, DNS, Hardware, DHCP, Disaster Recovery, IT Operations, Windows XP, TCP/IP, Service Desk, IT Management, LAN-WAN, Information Technology, IIS
Education
Collins College 2003 — 2005
Associate of Science (AS), Information Technology
Asurion September 2013 - Present
University of Phoenix 2007 - September 2013
Apollo Group May 2005 - September 2013
Apollo Group November 2008 - January 2010
Choice hotels International May 2004 - January 2005
Skills
Troubleshooting, Active Directory, Technical Support, XP, Remote Desktop, Visio, Windows 7, SharePoint, Software Documentation, Help Desk Support, Access, Operating Systems, ITIL, Computer Hardware, VMware, Microsoft Exchange, SQL, Windows, A+ Certified, Network Administration, Windows Server, Servers, System Administration, Software Installation, Networking, Firewalls, Citrix, DNS, Hardware, DHCP, Disaster Recovery, IT Operations, Windows XP, TCP/IP, Service Desk, IT Management, LAN-WAN, Information Technology, IIS
Education
Collins College 2003 — 2005
Associate of Science (AS), Information Technology
Kim Hollis Kim Hollis's Asurion Experience May 2012 - June 2013
Job Business Analysis: Thought Leader Developing Solutions to Tough Challenges
Industry Information Technology and Services
Experience
Holland Square Group (@HealthStream) August 2015 - Present
Kelly Services @Nissan November 2014 - Present
Synergy Systems @ Correct Care Solutions (CCS) July 2014 - November 2014
VGT December 2013 - July 2014
TEKsystems June 2013 - November 2013
Asurion May 2012 - June 2013
The Boeing Company May 2008 - May 2012
The Boeing Company June 2005 - May 2008
General Dynamics Land Systems March 2003 - May 2005
Sprint 2001 - 2002
Skills
Project Management, Requirements Analysis, Business Process..., Process Improvement, Management, Managing staff and..., Manage software..., SDLC, Testing, Business Process, ERP, Software Documentation, Software Development, Project Planning, Oracle, Change Management, Integration, Business Analysis, Vendor Management, PMP, Software Project..., Business Intelligence, Leadership, Program Management, Enterprise Software, CRM
Education
Colorado Technical University 2007 — 2008
Masters, Business Management
Michigan State University 1984 — 1989
Bachelor of Science, Social Science
Holland Square Group (@HealthStream) August 2015 - Present
Kelly Services @Nissan November 2014 - Present
Synergy Systems @ Correct Care Solutions (CCS) July 2014 - November 2014
VGT December 2013 - July 2014
TEKsystems June 2013 - November 2013
Asurion May 2012 - June 2013
The Boeing Company May 2008 - May 2012
The Boeing Company June 2005 - May 2008
General Dynamics Land Systems March 2003 - May 2005
Sprint 2001 - 2002
Skills
Project Management, Requirements Analysis, Business Process..., Process Improvement, Management, Managing staff and..., Manage software..., SDLC, Testing, Business Process, ERP, Software Documentation, Software Development, Project Planning, Oracle, Change Management, Integration, Business Analysis, Vendor Management, PMP, Software Project..., Business Intelligence, Leadership, Program Management, Enterprise Software, CRM
Education
Colorado Technical University 2007 — 2008
Masters, Business Management
Michigan State University 1984 — 1989
Bachelor of Science, Social Science
Carol Hoppes Carol Hoppes's Asurion Experience September 2006 - Present
Job Customer Care Representative
Industry Consumer Services
Experience
Asurion September 2006 - Present
University Survey Center at the Docking Institute January 2006 - May 2006
Sykes October 2001 - June 2004
Education
Colorado Technical University-Online 2006 — 2007
Master of Science (MS), Computer and Information Systems Security/Information Assurance
Fort Hays State University 2004 — 2006
Bachelor of Business Administration (B.B.A.), Computer Information Systems
Northwest College (University) 1978 — 1979
Asurion September 2006 - Present
University Survey Center at the Docking Institute January 2006 - May 2006
Sykes October 2001 - June 2004
Education
Colorado Technical University-Online 2006 — 2007
Master of Science (MS), Computer and Information Systems Security/Information Assurance
Fort Hays State University 2004 — 2006
Bachelor of Business Administration (B.B.A.), Computer Information Systems
Northwest College (University) 1978 — 1979
Don Jordan Don Jordan's Asurion Experience September 2011 - Present
Job Regional Account Manager for Asurion
Industry Telecommunications
Experience
Asurion September 2011 - Present
AT&T January 2011 - September 2011
AT&T Mobility November 2005 - January 2011
Cingular Wireless October 2004 - November 2005
AT&T Wireless January 2003 - October 2004
SBC January 2000 - January 2003
Ameritech Cellular and Paging October 1995 - January 2000
Harvest Moon Productions, Inc February 1995 - October 1996
Skills
Wireless, Telecommunications, Sales Management, Account Management, Mobile Devices, Customer Satisfaction, Direct Sales, Customer Retention, Sales, Product Marketing, Solution Selling, Retail, Sales Process, B2B, Sales Operations, Training, Product Management
Education
Concordia University-Wisconsin 2007 — 2009
MBA, Management
Indiana Wesleyan University 1997 — 1999
Bachelor Science of Management, Management
Indiana University-Purdue University at Indianapolis 1989 — 1992
Associates, Business
Asurion September 2011 - Present
AT&T January 2011 - September 2011
AT&T Mobility November 2005 - January 2011
Cingular Wireless October 2004 - November 2005
AT&T Wireless January 2003 - October 2004
SBC January 2000 - January 2003
Ameritech Cellular and Paging October 1995 - January 2000
Harvest Moon Productions, Inc February 1995 - October 1996
Skills
Wireless, Telecommunications, Sales Management, Account Management, Mobile Devices, Customer Satisfaction, Direct Sales, Customer Retention, Sales, Product Marketing, Solution Selling, Retail, Sales Process, B2B, Sales Operations, Training, Product Management
Education
Concordia University-Wisconsin 2007 — 2009
MBA, Management
Indiana Wesleyan University 1997 — 1999
Bachelor Science of Management, Management
Indiana University-Purdue University at Indianapolis 1989 — 1992
Associates, Business
Jason Pudlock's Asurion Experience June 2008 - August 2011
Job Regional Sales Manager at Fortegra
Industry Insurance
Experience
Fortegra July 2013 - Present
Vox Mobile September 2011 - July 2013
Asurion June 2008 - August 2011
Verizon Wireless June 2003 - June 2008
Skills
Sales, Sales Management, Sales Operations, Account Management, Relationship Management, Building Relationships, Team Building, Territory Development, Territory..., Telecommunications, Team Management, Expense Management, Wireless, Wireless Security, Property & Casualty..., Reporting & Analysis, Business Process..., Business Strategy, Process Consulting, Management, Mobile Devices, CRM, Leadership, Sales Process
Education
Cuyahoga Community College 1999 — 2001
Cuyahoga Heights High School 1995 — 1999
Diploma
Fortegra July 2013 - Present
Vox Mobile September 2011 - July 2013
Asurion June 2008 - August 2011
Verizon Wireless June 2003 - June 2008
Skills
Sales, Sales Management, Sales Operations, Account Management, Relationship Management, Building Relationships, Team Building, Territory Development, Territory..., Telecommunications, Team Management, Expense Management, Wireless, Wireless Security, Property & Casualty..., Reporting & Analysis, Business Process..., Business Strategy, Process Consulting, Management, Mobile Devices, CRM, Leadership, Sales Process
Education
Cuyahoga Community College 1999 — 2001
Cuyahoga Heights High School 1995 — 1999
Diploma
Jennifer Danis (Feather)'s Asurion Experience September 2012 - Present
Job Sr. Business Analyst at Asurion
Industry Wireless
Experience
Asurion September 2012 - Present
Sprint Nextel February 2006 - March 2012
Sprint Nextel July 2005 - February 2006
Telecorp July 2000 - April 2003
Collins Consulting Group April 1999 - June 2000
CGI October 1997 - March 1999
Walt Disney World June 1994 - December 1997
Skills
Forecasting, Microsoft Excel, Financial Reporting, Telecommunications, Budgets, Financial Analysis, Vendor Management, Financial Modeling, Essbase, Process Improvement, Analysis, Cross-functional Team..., Product Management, Sales Operations, Business Analysis, Strategic Planning, Access, Variance Analysis, Competitive Analysis, Capital Budgeting, Decision Support, Wireless, Account Management, Project Planning, Training, Software Documentation, Marketing, Analytics, Financial Forecasting, P, Troubleshooting, Hyperion Enterprise, Data Analysis, Business Case
Education
Strayer University (VA)
Master of Business Administration (M.B.A.), Marketing, 4.0
Coastal Carolina University
B.S, Marketing
Asurion September 2012 - Present
Sprint Nextel February 2006 - March 2012
Sprint Nextel July 2005 - February 2006
Telecorp July 2000 - April 2003
Collins Consulting Group April 1999 - June 2000
CGI October 1997 - March 1999
Walt Disney World June 1994 - December 1997
Skills
Forecasting, Microsoft Excel, Financial Reporting, Telecommunications, Budgets, Financial Analysis, Vendor Management, Financial Modeling, Essbase, Process Improvement, Analysis, Cross-functional Team..., Product Management, Sales Operations, Business Analysis, Strategic Planning, Access, Variance Analysis, Competitive Analysis, Capital Budgeting, Decision Support, Wireless, Account Management, Project Planning, Training, Software Documentation, Marketing, Analytics, Financial Forecasting, P, Troubleshooting, Hyperion Enterprise, Data Analysis, Business Case
Education
Strayer University (VA)
Master of Business Administration (M.B.A.), Marketing, 4.0
Coastal Carolina University
B.S, Marketing
Michael Fasere, MSM's Asurion Experience 2015 - Present
Job Principal Architect at Asurion
Industry Insurance
Experience
Asurion 2015 - Present
Axis Teknologies 2012 - 2015
T-Mobile 2010 - 2012
Ericsson 2006 - 2010
Zain November 2005 - March 2006
Globacom 2005 - 2005
FSB Internationa Bank 2002 - 2004
Joint Komputer Kompany (JKK) 2001 - 2003
Skills
Solution Architecture, Network Architecture, Enterprise Architecture, SOA Governance, SAP GRC Access Control, Network Design, Business Intelligence, Integration, SAP BI, Mobile Enterprise..., SAP BW, SAP HANA, SAP ERP, ABAP, SAP Implementaton, SAP Netweaver, Business Objects, Oracle E-Business Suite, SAP R/3, Solution Design, IP, Oracle Enterprise..., Telecommunications, 3G, GPRS, LTE, Cisco Technologies, VAS, Wireless, Solaris, ITIL, UMTS, Unix, MPLS, Juniper, Service Delivery, IT Service Management, Core Network, Cisco, Shell Scripting, Consulting, Open Source Software, Routers, Routing, Switches, TCP/IP
Education
Colorado Technical University 2009 — 2013
Master of Science in Management, Information System Security
Federal University of Technology Akure 1995 — 2001
B.Tech(Hons), Physics/Electronics
Cisco Systems USA 2012 — 2012
Certificate, eHRPD/LTE System Administration; Implementation; Configuration and Troubleshooting
Cisco Systems USA 2012 — 2012
Certificate, PDSN System Administration; Configuration and Troubleshooting
Cisco Systems USA 2012 — 2012
Certificate, VoLTE : Voice Over LTE Design and Configuration
Cisco Systems USA 2012 — 2012
Certificate, 3G (CDMA 1xRTT and EVDO) System Administration; Implementation; Configuration
SAP Training and Certification USA 2012 — 2012
Certificate, Enterprise Architecture Framework
SAP Training and Certification USA 2012 — 2012
Certificate, The Open Group Architecture Framework (TOGAF)
SAP Training and Certification USA 2012 — 2012
Certificate, ITIL with SAP Solution Manager
SAP Training and Certification USA 2012 — 2012
Certificate, SAP Solution Manager Operations and Configuration
Asurion 2015 - Present
Axis Teknologies 2012 - 2015
T-Mobile 2010 - 2012
Ericsson 2006 - 2010
Zain November 2005 - March 2006
Globacom 2005 - 2005
FSB Internationa Bank 2002 - 2004
Joint Komputer Kompany (JKK) 2001 - 2003
Skills
Solution Architecture, Network Architecture, Enterprise Architecture, SOA Governance, SAP GRC Access Control, Network Design, Business Intelligence, Integration, SAP BI, Mobile Enterprise..., SAP BW, SAP HANA, SAP ERP, ABAP, SAP Implementaton, SAP Netweaver, Business Objects, Oracle E-Business Suite, SAP R/3, Solution Design, IP, Oracle Enterprise..., Telecommunications, 3G, GPRS, LTE, Cisco Technologies, VAS, Wireless, Solaris, ITIL, UMTS, Unix, MPLS, Juniper, Service Delivery, IT Service Management, Core Network, Cisco, Shell Scripting, Consulting, Open Source Software, Routers, Routing, Switches, TCP/IP
Education
Colorado Technical University 2009 — 2013
Master of Science in Management, Information System Security
Federal University of Technology Akure 1995 — 2001
B.Tech(Hons), Physics/Electronics
Cisco Systems USA 2012 — 2012
Certificate, eHRPD/LTE System Administration; Implementation; Configuration and Troubleshooting
Cisco Systems USA 2012 — 2012
Certificate, PDSN System Administration; Configuration and Troubleshooting
Cisco Systems USA 2012 — 2012
Certificate, VoLTE : Voice Over LTE Design and Configuration
Cisco Systems USA 2012 — 2012
Certificate, 3G (CDMA 1xRTT and EVDO) System Administration; Implementation; Configuration
SAP Training and Certification USA 2012 — 2012
Certificate, Enterprise Architecture Framework
SAP Training and Certification USA 2012 — 2012
Certificate, The Open Group Architecture Framework (TOGAF)
SAP Training and Certification USA 2012 — 2012
Certificate, ITIL with SAP Solution Manager
SAP Training and Certification USA 2012 — 2012
Certificate, SAP Solution Manager Operations and Configuration
Ken Wincel's Asurion Experience June 2003 - Present
Job Sr. Mgr Infrastructure Architecture at Asurion
Industry Information Technology and Services
Experience
Asurion June 2003 - Present
Asurion June 2003 - Present
Rock-Tenn Company 1997 - 2002
Sea-Land 1995 - 1997
Skills
Active Directory, Troubleshooting, Infrastructure, Process Improvement, Disaster Recovery, Enterprise Architecture, Integration, Data Center, SDLC, VMware, ITIL, Virtualization, SharePoint, Microsoft SQL Server, Windows Server, Vendor Management, Servers, Project Planning, Cisco Technologies, Automation, Technical Architecture, Citrix, Microsoft Exchange, Linux, Artifactory, Jenkins, Subversion, Shell Scripting, Powershell, PaaS, SaaS, IaaS, Continuous Integration, vRA
Education
Columbia College Chicago
Indiana University-Purdue University at Indianapolis
Asurion June 2003 - Present
Asurion June 2003 - Present
Rock-Tenn Company 1997 - 2002
Sea-Land 1995 - 1997
Skills
Active Directory, Troubleshooting, Infrastructure, Process Improvement, Disaster Recovery, Enterprise Architecture, Integration, Data Center, SDLC, VMware, ITIL, Virtualization, SharePoint, Microsoft SQL Server, Windows Server, Vendor Management, Servers, Project Planning, Cisco Technologies, Automation, Technical Architecture, Citrix, Microsoft Exchange, Linux, Artifactory, Jenkins, Subversion, Shell Scripting, Powershell, PaaS, SaaS, IaaS, Continuous Integration, vRA
Education
Columbia College Chicago
Indiana University-Purdue University at Indianapolis
Paul Wilcox's Asurion Experience September 2013 - Present
Job Software Architect at Nordstom
Industry Computer Software
Experience
Asurion September 2013 - Present
Asurion August 2012 - August 2013
Asurion January 2011 - July 2012
Asurion January 2007 - January 2010
NovaStar Mortgage January 2004 - January 2007
The Warren Group January 2003 - January 2004
Consumer Direct of America January 2002 - January 2003
21st Century Financial Systems, Inc. January 1998 - January 2002
The Warren Group January 1994 - January 1998
Masterson Personnel January 1990 - January 1993
Skills
.NET, Microsoft SQL Server, Web Services, C#, VB.NET, TIBCO, WCF Services, Visual C++, Concurrent Programming, Visual Studio Team..., Web Development, JavaScript, WPF Development, Windows Server, Predictive Dialers, FoxPro, Java, Linux, TIBCO BusinessWorks, TIBCO API Exchange, TIBCO EMS, Eclipse, EclipseLink, ASP.NET, SOA, SDLC, Agile Methodologies, Integration
Education
Northeastern University 1989 — 1989
Physics
Colorado State University 1980 — 1984
Bachelor of Science (BS), Physics, 3.2
Asurion September 2013 - Present
Asurion August 2012 - August 2013
Asurion January 2011 - July 2012
Asurion January 2007 - January 2010
NovaStar Mortgage January 2004 - January 2007
The Warren Group January 2003 - January 2004
Consumer Direct of America January 2002 - January 2003
21st Century Financial Systems, Inc. January 1998 - January 2002
The Warren Group January 1994 - January 1998
Masterson Personnel January 1990 - January 1993
Skills
.NET, Microsoft SQL Server, Web Services, C#, VB.NET, TIBCO, WCF Services, Visual C++, Concurrent Programming, Visual Studio Team..., Web Development, JavaScript, WPF Development, Windows Server, Predictive Dialers, FoxPro, Java, Linux, TIBCO BusinessWorks, TIBCO API Exchange, TIBCO EMS, Eclipse, EclipseLink, ASP.NET, SOA, SDLC, Agile Methodologies, Integration
Education
Northeastern University 1989 — 1989
Physics
Colorado State University 1980 — 1984
Bachelor of Science (BS), Physics, 3.2
Alisha Eads's Asurion Experience Director Workforce ManagementAsurionSeptember 2001 - Present
Job Director WFM at Asurion
Industry Wireless
Experience
Asurion Director Workforce ManagementAsurionSeptember 2001 - Present
eToys 1999 - 2001
stream international 1998 - 2001
Education
Delta State University 2004 — 2006
Asurion Director Workforce ManagementAsurionSeptember 2001 - Present
eToys 1999 - 2001
stream international 1998 - 2001
Education
Delta State University 2004 — 2006
Derrick Carter's Asurion Experience April 2007 - January 2008
Job Director of Finance and Accounting at Marriott International
Industry Hospitality
Experience
Marriott International June 2013 - Present
Gaylord Entertainment (Gaylord Texan) January 2012 - June 2013
Gaylord Opryland Resort & Convention Center January 2008 - January 2012
Asurion April 2007 - January 2008
Cracker Barrel May 2001 - April 2007
Skills
Restaurants, Hotels, Food, Financial Forecasting, Forecasting, Income Statement, Budgets, Hospitality, Pricing, Financial Analysis, Financial Modeling, Inventory Management, Retail, Strategic Financial..., Resorts, Leadership, Strategic Planning, Hospitality Management, Finance, Analysis, Food & Beverage, Profit, Revenue Analysis, Process Scheduler, Hospitality Industry, Hotel Management, Project Planning, Customer Satisfaction, P, Time Management, Financial Planning
Education
Cumberland University 1995 — 1999
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Marriott International June 2013 - Present
Gaylord Entertainment (Gaylord Texan) January 2012 - June 2013
Gaylord Opryland Resort & Convention Center January 2008 - January 2012
Asurion April 2007 - January 2008
Cracker Barrel May 2001 - April 2007
Skills
Restaurants, Hotels, Food, Financial Forecasting, Forecasting, Income Statement, Budgets, Hospitality, Pricing, Financial Analysis, Financial Modeling, Inventory Management, Retail, Strategic Financial..., Resorts, Leadership, Strategic Planning, Hospitality Management, Finance, Analysis, Food & Beverage, Profit, Revenue Analysis, Process Scheduler, Hospitality Industry, Hotel Management, Project Planning, Customer Satisfaction, P, Time Management, Financial Planning
Education
Cumberland University 1995 — 1999
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Carl Bruscato's Asurion Experience October 2014 - Present
Job Employee Relations Consultant at Asurion
Industry Human Resources
Experience
Asurion October 2014 - Present
CUNA Mutual Group April 2000 - October 2014
Skills
Performance Management, Contract Negotiation, Employee Relations, Strategic Planning, Leadership, Change Management, Recruiting, Process Improvement, Team Building, Employee Benefits, Onboarding, Labor Relations, Coaching, Talent Management, Human Resources, Organizational..., Insurance, Employee Engagement
Education
University of Wisconsin-Whitewater 1995 — 2000
Boylan
Boylan
Cornell University
Certificate, Labor Relations
Asurion October 2014 - Present
CUNA Mutual Group April 2000 - October 2014
Skills
Performance Management, Contract Negotiation, Employee Relations, Strategic Planning, Leadership, Change Management, Recruiting, Process Improvement, Team Building, Employee Benefits, Onboarding, Labor Relations, Coaching, Talent Management, Human Resources, Organizational..., Insurance, Employee Engagement
Education
University of Wisconsin-Whitewater 1995 — 2000
Boylan
Boylan
Cornell University
Certificate, Labor Relations
Wayne Schumaker's Asurion Experience January 2006 - April 2006
Job Hewlett Packard Presales Solutions Architect
Industry Computer Networking
Experience
Hewlett-Packard February 2015 - Present
Avaya January 2011 - Present
Qwest Communications April 2006 - January 2011
Asurion January 2006 - April 2006
lock\line LLC August 2004 - December 2005
DST Systems 2003 - 2005
Dodson Group December 1998 - November 2001
Schumaker Computer and Telcom Consulting January 1996 - January 1999
US Air Force March 1993 - January 1996
US Air Force July 1990 - March 1993
Skills
Telecommunications, Troubleshooting, Network Security, Security, Network Design, Firewalls, Servers, Switches, Routers, Networking, Software Documentation, VoIP, Management, Avaya, Data Center, Cisco Technologies, MPLS, Wireless, Vendor Management, Telephony, Enterprise Software, Sales, Pre-sales
Education
Webster University 1999 — 2008
MBA, MIS\Finance
University of Central Missouri 1995 — 1998
BS, Biology, CIS
Community College of the Air Force 1990 — 1996
Associates, Applied Science
Hewlett-Packard February 2015 - Present
Avaya January 2011 - Present
Qwest Communications April 2006 - January 2011
Asurion January 2006 - April 2006
lock\line LLC August 2004 - December 2005
DST Systems 2003 - 2005
Dodson Group December 1998 - November 2001
Schumaker Computer and Telcom Consulting January 1996 - January 1999
US Air Force March 1993 - January 1996
US Air Force July 1990 - March 1993
Skills
Telecommunications, Troubleshooting, Network Security, Security, Network Design, Firewalls, Servers, Switches, Routers, Networking, Software Documentation, VoIP, Management, Avaya, Data Center, Cisco Technologies, MPLS, Wireless, Vendor Management, Telephony, Enterprise Software, Sales, Pre-sales
Education
Webster University 1999 — 2008
MBA, MIS\Finance
University of Central Missouri 1995 — 1998
BS, Biology, CIS
Community College of the Air Force 1990 — 1996
Associates, Applied Science
Daronne Goree's Asurion Experience May 2013 - Present
Job Senior Account Executive National Channel Sales at Asurion
Industry Marketing and Advertising
Experience
Asurion May 2013 - Present
Asurion June 2010 - Present
Goree Media Group February 2006 - Present
Asurion August 2008 - June 2010
T-Mobile Wireless HQ February 2006 - July 2008
Skills
Wireless, Account Management, Solution Selling, Direct Sales, Salesforce.com, Mobile Devices, B2B, Channel Sales, Customer Retention, Deal Closure, Sales Management, Sales Process, Strategic Partnerships, Telecommunications
Education
Columbia College Chicago 2000 — 2004
Asurion May 2013 - Present
Asurion June 2010 - Present
Goree Media Group February 2006 - Present
Asurion August 2008 - June 2010
T-Mobile Wireless HQ February 2006 - July 2008
Skills
Wireless, Account Management, Solution Selling, Direct Sales, Salesforce.com, Mobile Devices, B2B, Channel Sales, Customer Retention, Deal Closure, Sales Management, Sales Process, Strategic Partnerships, Telecommunications
Education
Columbia College Chicago 2000 — 2004
Uday Wahi's Asurion Experience August 2008 - Present
Job Technical QA Manager ( I.C) at Asurion
Industry Financial Services
Experience
Asurion August 2008 - Present
Citi September 2005 - August 2008
Citigroup September 2005 - August 2008
Skills
SDLC, User Acceptance Testing, Test Management, Project Management, Regression Testing, Quality Center, SQL, Test Planning, Requirements Analysis, Testing, System Testing, Quality Assurance, Software Quality..., Test Automation, Test Strategy, Test Cases, Defect Tracking, Manual Testing, HP Quality Center, Agile Methodologies
Education
Delhi University 1992 — 1995
Bachelor of Commerce, Accounting and Finance
GA Quetta DAV, New Delhi
Asurion August 2008 - Present
Citi September 2005 - August 2008
Citigroup September 2005 - August 2008
Skills
SDLC, User Acceptance Testing, Test Management, Project Management, Regression Testing, Quality Center, SQL, Test Planning, Requirements Analysis, Testing, System Testing, Quality Assurance, Software Quality..., Test Automation, Test Strategy, Test Cases, Defect Tracking, Manual Testing, HP Quality Center, Agile Methodologies
Education
Delhi University 1992 — 1995
Bachelor of Commerce, Accounting and Finance
GA Quetta DAV, New Delhi
Enoch Simpson's Asurion Experience 2015 - 2015
Job Seeking part time tech work and computer tutoring on Hawaii island or Oahu if cost of ticket is covered.
Industry Computer & Network Security
Experience
Elysium Risk Management, LLP March 2008 - Present
Jr System Admin / Sr. Technican Roles February 2015 - March 2015
TAC WORLDWIDE AKA ADVANTAGE RESOURCING 2005 - February 2015
Asurion 2015 - 2015
Asurion 2015 - 2015
Dynamic Business Development 2008 - 2009
Clear Skies 2007 - 2009
Skills
Investments, Risk Management, Insurance, Microsoft Excel, Portfolio Management, Financial Services, Asset Management, Finance, Strategic Financial..., Analysis, Business Analysis, Credit, Banking, Strategic Planning, Entrepreneurship, Business Strategy, Business Planning, Negotiation, Due Diligence, New Business Development, Start-ups, Business Development, Strategy
Education
Life Technical Work 2000 — 2020
Worked in the technical field since the year 2ooo in many capacities., Technical Professional, IT
Conservatory of Recording Arts and Sciences 2010 — 2011
Engineer's Degree, Audio Engineering, 3.8
Elysium Risk Management, LLP March 2008 - Present
Jr System Admin / Sr. Technican Roles February 2015 - March 2015
TAC WORLDWIDE AKA ADVANTAGE RESOURCING 2005 - February 2015
Asurion 2015 - 2015
Asurion 2015 - 2015
Dynamic Business Development 2008 - 2009
Clear Skies 2007 - 2009
Skills
Investments, Risk Management, Insurance, Microsoft Excel, Portfolio Management, Financial Services, Asset Management, Finance, Strategic Financial..., Analysis, Business Analysis, Credit, Banking, Strategic Planning, Entrepreneurship, Business Strategy, Business Planning, Negotiation, Due Diligence, New Business Development, Start-ups, Business Development, Strategy
Education
Life Technical Work 2000 — 2020
Worked in the technical field since the year 2ooo in many capacities., Technical Professional, IT
Conservatory of Recording Arts and Sciences 2010 — 2011
Engineer's Degree, Audio Engineering, 3.8
Christine Parker-Wood, MSM, PMP's Asurion Experience November 2010 - August 2014
Job Sr. Project Manager at Kirkland's
Industry Retail
Experience
Kirkland's February 2015 - Present
HarperCollins Publishers September 2014 - February 2015
Asurion November 2010 - August 2014
First Tennessee Bank July 2008 - October 2010
U.S. Bank February 2005 - July 2008
National Association of Professional Organizers 2003 - 2005
Robert Half Technology 2001 - 2002
M.S. Carriers 1999 - 2001
CROSSMARK 1997 - 1998
Skills
Strategy, Strategic Planning, Leadership, Integration, Relationship Management, PMP, PMO, Project Portfolio..., Program Management, Project Management, Certified Project..., Project Planning, Project Delivery, Vendor Management, Management, Process Improvement, Risk Management, Business Intelligence, Business Analysis, Business Process, Business Process..., Logistics, Managerial Finance, Organizational Change..., Change Management, Cross-functional Team..., Team Building, Operations Management, Team Leadership, Analysis, Requirements Gathering, Requirements Analysis, Resource Management, Business Requirements, IT Strategy, IT Management, IT Service Management, Software Development, Infrastructure, Disaster Recovery, IT Project & Program..., Software Project..., Agile Project Management, ITIL
Education
Colorado Technical University 2009 — 2010
Master of Science (MS), Business and Project Management
Colorado Technical University 2008 — 2009
Bachelor of Science (BS), Business Administration and Project Management
State Technical Institute at Memphis 1996 — 1998
Associate of Science (AS), Computer Science
Rome Free Academy 1980 — 1984
Kirkland's February 2015 - Present
HarperCollins Publishers September 2014 - February 2015
Asurion November 2010 - August 2014
First Tennessee Bank July 2008 - October 2010
U.S. Bank February 2005 - July 2008
National Association of Professional Organizers 2003 - 2005
Robert Half Technology 2001 - 2002
M.S. Carriers 1999 - 2001
CROSSMARK 1997 - 1998
Skills
Strategy, Strategic Planning, Leadership, Integration, Relationship Management, PMP, PMO, Project Portfolio..., Program Management, Project Management, Certified Project..., Project Planning, Project Delivery, Vendor Management, Management, Process Improvement, Risk Management, Business Intelligence, Business Analysis, Business Process, Business Process..., Logistics, Managerial Finance, Organizational Change..., Change Management, Cross-functional Team..., Team Building, Operations Management, Team Leadership, Analysis, Requirements Gathering, Requirements Analysis, Resource Management, Business Requirements, IT Strategy, IT Management, IT Service Management, Software Development, Infrastructure, Disaster Recovery, IT Project & Program..., Software Project..., Agile Project Management, ITIL
Education
Colorado Technical University 2009 — 2010
Master of Science (MS), Business and Project Management
Colorado Technical University 2008 — 2009
Bachelor of Science (BS), Business Administration and Project Management
State Technical Institute at Memphis 1996 — 1998
Associate of Science (AS), Computer Science
Rome Free Academy 1980 — 1984
Brian Schlepp's Asurion Experience June 2006 - Present
Job Regional Service Manager at Asurion
Industry Consumer Services
Experience
Asurion June 2006 - Present
American Home Shield April 2002 - May 2006
Manning Foods 1998 - 2002
Target Stores 1993 - 1998
Skills
Customer Satisfaction, Operations Management, Team Building, Customer Retention, Customer Service, Customer Experience, Team Leadership, Process Improvement, Vendor Management, Sales, Customer Support, Training, Management, Leadership, Strategic Planning, Troubleshooting, Coaching, Contract Negotiation, Retail, Negotiation, Business Development, Continuous Improvement, Cross-functional Team..., Account Management, New Business Development, Inventory Management, Key Account Management, Time Management
Education
Des Moines Area Community College
Business Administration and Management, General
Asurion June 2006 - Present
American Home Shield April 2002 - May 2006
Manning Foods 1998 - 2002
Target Stores 1993 - 1998
Skills
Customer Satisfaction, Operations Management, Team Building, Customer Retention, Customer Service, Customer Experience, Team Leadership, Process Improvement, Vendor Management, Sales, Customer Support, Training, Management, Leadership, Strategic Planning, Troubleshooting, Coaching, Contract Negotiation, Retail, Negotiation, Business Development, Continuous Improvement, Cross-functional Team..., Account Management, New Business Development, Inventory Management, Key Account Management, Time Management
Education
Des Moines Area Community College
Business Administration and Management, General
Peter Nespoli's Asurion Experience 2005 - 2005
Job Voice engineer at Apple Inc.
Industry Telecommunications
Experience
Apple Inc. December 2010 - Present
Brocade November 2007 - December 2010
Dish Network September 2005 - November 2007
Asurion 2005 - 2005
Janus Capital Group 2000 - 2005
Janus 2000 - 2005
PacifiCare Health Systems 1997 - 2000
United States Marine Corps May 1986 - August 1997
Skills
Cisco Technologies, Active Directory, Avaya Aura, Computer Hardware, IT Service Management, Vendor Management
Education
Community College of Aurora 2002 — 2005
AAS, CIS
Apple Inc. December 2010 - Present
Brocade November 2007 - December 2010
Dish Network September 2005 - November 2007
Asurion 2005 - 2005
Janus Capital Group 2000 - 2005
Janus 2000 - 2005
PacifiCare Health Systems 1997 - 2000
United States Marine Corps May 1986 - August 1997
Skills
Cisco Technologies, Active Directory, Avaya Aura, Computer Hardware, IT Service Management, Vendor Management
Education
Community College of Aurora 2002 — 2005
AAS, CIS
Nichole Reel's Asurion Experience November 2010 - October 2014
Job Operations Manager at Asurion
Industry Logistics and Supply Chain
Experience
Asurion November 2010 - October 2014
Asurion 2009 - 2010
Asurion 2007 - 2009
Sonic Drive-In June 2002 - December 2004
Alpha Flying, Inc. 2000 - June 2002
Skills
Process Improvement, Operations Management, Lean Manufacturing, Cross-functional Team..., Continuous Improvement, Supply Chain Management, Leadership, Business Process..., Management, Team Building, Team Leadership, Training, Employee Engagement, Human Resources, Logistics
Education
Daniel Webster College 1997 — 2001
Bachelor of Science (B.S.), Aviation Mgmt
Asurion November 2010 - October 2014
Asurion 2009 - 2010
Asurion 2007 - 2009
Sonic Drive-In June 2002 - December 2004
Alpha Flying, Inc. 2000 - June 2002
Skills
Process Improvement, Operations Management, Lean Manufacturing, Cross-functional Team..., Continuous Improvement, Supply Chain Management, Leadership, Business Process..., Management, Team Building, Team Leadership, Training, Employee Engagement, Human Resources, Logistics
Education
Daniel Webster College 1997 — 2001
Bachelor of Science (B.S.), Aviation Mgmt
Shannen Russell's Asurion Experience 2004 - 2008
Job Registered Nurse at HCA
Industry Hospital & Health Care
Experience
HCA 2006 - Present
Asurion 2004 - 2008
Solectron 2002 - 2004
Dana Corporation 1989 - 2001
Education
Columbia State Community College
Nursing
HCA 2006 - Present
Asurion 2004 - 2008
Solectron 2002 - 2004
Dana Corporation 1989 - 2001
Education
Columbia State Community College
Nursing
Sylvester Carstarphen's Asurion Experience October 2014 - Present
Job Director of Global Database Architecture, Operations & Analytics at Asurion
Industry Information Technology and Services
Experience
Asurion October 2014 - Present
Asurion April 2012 - October 2014
eLEAD CRM August 2008 - April 2012
Synovus Financial Corporation July 2007 - August 2008
Synovus Financial Corporation June 2003 - August 2008
Education
Columbus State University 2006 — 2007
MS, Computer Science w/ Concentration in Software Development
Wofford College 1999 — 2003
BS, Computer Science
Asurion October 2014 - Present
Asurion April 2012 - October 2014
eLEAD CRM August 2008 - April 2012
Synovus Financial Corporation July 2007 - August 2008
Synovus Financial Corporation June 2003 - August 2008
Education
Columbus State University 2006 — 2007
MS, Computer Science w/ Concentration in Software Development
Wofford College 1999 — 2003
BS, Computer Science
Ed Mason's Asurion Experience March 2007 - March 2008
Job Owner at Ed Mason & Associates, LLC
Industry Legal Services
Experience
Ed Mason & Associates, LLC March 2008 - Present
Asurion March 2007 - March 2008
Metro Nashville Police Department January 1975 - January 2007
Fraternal Order of Police (FOP) - Andrew Jackson Lodge 5 (TN) January 2004 - December 2005
Skills
Background Checks, Internal Investigations, Criminal Defense, Physical Security, Security Management, Security, Public Speaking, Executive Protection, Firearms, Corporate Security, Personal Protection, Asset Protection, Microsoft Office, Interviews, Emergency Management, Government, Enforcement, Intelligence Analysis, Crisis Management, Skip Tracing, Computer Forensics, Team Building, Fraud, Self Defense, Close Protection, Security Training, Leadership, Tactics, Counterterrorism, Loss Prevention, Risk Assessment, Security Audits, Crime Prevention, Access Control, Litigation Support, Management, Mediation, Supervisory Skills, Policy, Defense, CCTV, Patrol, Personal Security, Customer Service
Education
Cumberland University 1996 — 1998
MS, Public Service Management
University of Tennessee-Knoxville 1989 — 1991
BS, Adult Education / Human Recources
Aquinas Jr. College - Nashville Tn 1983 — 1985
AS, Criminal Justice
Middle Tennessee State University 1972 — 1974
N/A, Aerospace, Criminal Justice
Ed Mason & Associates, LLC March 2008 - Present
Asurion March 2007 - March 2008
Metro Nashville Police Department January 1975 - January 2007
Fraternal Order of Police (FOP) - Andrew Jackson Lodge 5 (TN) January 2004 - December 2005
Skills
Background Checks, Internal Investigations, Criminal Defense, Physical Security, Security Management, Security, Public Speaking, Executive Protection, Firearms, Corporate Security, Personal Protection, Asset Protection, Microsoft Office, Interviews, Emergency Management, Government, Enforcement, Intelligence Analysis, Crisis Management, Skip Tracing, Computer Forensics, Team Building, Fraud, Self Defense, Close Protection, Security Training, Leadership, Tactics, Counterterrorism, Loss Prevention, Risk Assessment, Security Audits, Crime Prevention, Access Control, Litigation Support, Management, Mediation, Supervisory Skills, Policy, Defense, CCTV, Patrol, Personal Security, Customer Service
Education
Cumberland University 1996 — 1998
MS, Public Service Management
University of Tennessee-Knoxville 1989 — 1991
BS, Adult Education / Human Recources
Aquinas Jr. College - Nashville Tn 1983 — 1985
AS, Criminal Justice
Middle Tennessee State University 1972 — 1974
N/A, Aerospace, Criminal Justice
Jolene Nickerson's Asurion Experience 2010 - 2012
Job Accounting Professional CPA track
Industry Accounting
Experience
Keystone Automotive Industries Inc April 2009 - Present
Asurion 2010 - 2012
Ceres Terminals 2009 - 2009
Mahan & Associates CPA Firm August 2007 - April 2008
Education
Keller Graduate School of Management of DeVry University 2008 — 2009
Masters, Accounting and Finance - CPA exam prep
David N. Myers University
Keystone Automotive Industries Inc April 2009 - Present
Asurion 2010 - 2012
Ceres Terminals 2009 - 2009
Mahan & Associates CPA Firm August 2007 - April 2008
Education
Keller Graduate School of Management of DeVry University 2008 — 2009
Masters, Accounting and Finance - CPA exam prep
David N. Myers University
Steven Nowakowski's Asurion Experience March 2015 - Present
Job Executive Support at Asurion
Industry Computer Hardware
Experience
Asurion March 2015 - Present
Lockheed Martin - Palo Alto, CA August 2012 - March 2015
Stratus Technologies - Stratus Technology Services / ePlus November 2010 - August 2012
Informatica March 2008 - January 2009
Network Architects, Inc June 2007 - March 2008
Hewlett Packard March 2006 - June 2007
Trader Joe's January 2006 - March 2006
Q-Enterprises October 2003 - December 2005
TSO Networks November 2002 - October 2003
Virage Inc January 2000 - September 2002
Skills
Technical Support, Systems Engineering, Integration, Testing, Requirements Analysis, Program Management, Troubleshooting, System Architecture, Security, Active Directory, Computer Hardware, Technical Recruiting, SharePoint, Account Management, System Administration, Operating Systems, System Deployment, Sourcing, Information Technology, Networking, Servers, Hardware, Data Center
Education
College of San Mateo 2009 — 2010
Associate's degree, Cosmetology, Barber/Styling
College of San Mateo 2000 — 2002
Night Courses, Network and System Administration/Administrator, 4.0
Computer Training Acadmey 1999 — 1999
Lan Tech Specialist, Computer and Information Sciences and Support Services, A
Asurion March 2015 - Present
Lockheed Martin - Palo Alto, CA August 2012 - March 2015
Stratus Technologies - Stratus Technology Services / ePlus November 2010 - August 2012
Informatica March 2008 - January 2009
Network Architects, Inc June 2007 - March 2008
Hewlett Packard March 2006 - June 2007
Trader Joe's January 2006 - March 2006
Q-Enterprises October 2003 - December 2005
TSO Networks November 2002 - October 2003
Virage Inc January 2000 - September 2002
Skills
Technical Support, Systems Engineering, Integration, Testing, Requirements Analysis, Program Management, Troubleshooting, System Architecture, Security, Active Directory, Computer Hardware, Technical Recruiting, SharePoint, Account Management, System Administration, Operating Systems, System Deployment, Sourcing, Information Technology, Networking, Servers, Hardware, Data Center
Education
College of San Mateo 2009 — 2010
Associate's degree, Cosmetology, Barber/Styling
College of San Mateo 2000 — 2002
Night Courses, Network and System Administration/Administrator, 4.0
Computer Training Acadmey 1999 — 1999
Lan Tech Specialist, Computer and Information Sciences and Support Services, A
andreas eastep's Asurion Experience 2004 - 2009
Job Electronic Equipment Technician at Columbia Power & Water Systems
Industry Electrical/Electronic Manufacturing
Experience
Columbia Power & Water Systems July 2013 - Present
Teledyne Technologies Incorporated September 2012 - July 2013
Teledyne December 2009 - September 2012
Asurion 2004 - 2009
Skills
Test Equipment, Electronics, Testing, Network Analyzer, Soldering, PCB design, Power Supplies, Spectrum Analyzer, Troubleshooting, Oscilloscope, Radio, RF, Automation, Analog, Substation, Substation Automation, Smart Metering, Networking, Antennas, SCADA, Hardware, Labview, SPC, Calibration, Engineering, Manufacturing, Semiconductors, Failure Analysis, NIMS, PCB Design, Process Improvement, Cross-functional Team..., Lean Manufacturing, Continuous Improvement
Education
Columbia State Community College 2001 — 2017
Bachelor of Applied Science (B.A.Sc.), Electrical and Electronics Engineering
ITT Technical Institute-Nashville 1987 — 1988
Electrical, Electronic and Communications Engineering Technology/Technician
Columbia Power & Water Systems July 2013 - Present
Teledyne Technologies Incorporated September 2012 - July 2013
Teledyne December 2009 - September 2012
Asurion 2004 - 2009
Skills
Test Equipment, Electronics, Testing, Network Analyzer, Soldering, PCB design, Power Supplies, Spectrum Analyzer, Troubleshooting, Oscilloscope, Radio, RF, Automation, Analog, Substation, Substation Automation, Smart Metering, Networking, Antennas, SCADA, Hardware, Labview, SPC, Calibration, Engineering, Manufacturing, Semiconductors, Failure Analysis, NIMS, PCB Design, Process Improvement, Cross-functional Team..., Lean Manufacturing, Continuous Improvement
Education
Columbia State Community College 2001 — 2017
Bachelor of Applied Science (B.A.Sc.), Electrical and Electronics Engineering
ITT Technical Institute-Nashville 1987 — 1988
Electrical, Electronic and Communications Engineering Technology/Technician
Henry Ellis's Asurion Experience October 2013 - June 2014
Job Satellite Installation Technician at Directv
Industry Consumer Services
Experience
Directv August 2015 - Present
Bell Honda January 2015 - August 2015
USAA December 2014 - December 2014
Larry H Miller Volkswagen June 2014 - November 2014
Asurion October 2013 - June 2014
Core Communications September 2012 - August 2013
Cox Communications February 2010 - June 2012
Comcast Communications 2007 - 2010
FrontRange Solutions January 2006 - March 2007
Skills
Call Centers, Troubleshooting, Customer Satisfaction, VoIP, Telecommunications, Customer Service, Software Documentation, Process Improvement, Wireless, Team Leadership, Microsoft Office, Customer Retention, Software Installation, Telephony, Technical Support, Program Management
Education
Colorado State University-Pueblo 1999 — 2005
Bachelor of Science (BS), Computer Information Systems
DeVry Institute of Technology 1993 — 1993
Electrical Engineering Technology
Trinidad State Junior College 1990 — 1992
Associate's degree, Electronics Technician
Trinidad High School 1986 — 1990
Directv August 2015 - Present
Bell Honda January 2015 - August 2015
USAA December 2014 - December 2014
Larry H Miller Volkswagen June 2014 - November 2014
Asurion October 2013 - June 2014
Core Communications September 2012 - August 2013
Cox Communications February 2010 - June 2012
Comcast Communications 2007 - 2010
FrontRange Solutions January 2006 - March 2007
Skills
Call Centers, Troubleshooting, Customer Satisfaction, VoIP, Telecommunications, Customer Service, Software Documentation, Process Improvement, Wireless, Team Leadership, Microsoft Office, Customer Retention, Software Installation, Telephony, Technical Support, Program Management
Education
Colorado State University-Pueblo 1999 — 2005
Bachelor of Science (BS), Computer Information Systems
DeVry Institute of Technology 1993 — 1993
Electrical Engineering Technology
Trinidad State Junior College 1990 — 1992
Associate's degree, Electronics Technician
Trinidad High School 1986 — 1990
Adam Parke's Asurion Experience June 2013 - Present
Job Director, Inventory and Financial Accounting at Asurion
Industry Insurance
Experience
Asurion June 2013 - Present
Asurion June 2006 - June 2010
Dalmatian Press 2005 - 2006
Cummins, Inc 2004 - 2005
Skills
Forecasting, Finance, Cost Accounting, Accounting, Variance Analysis, Financial Modeling, Financial Analysis, Sarbanes-Oxley Act, Cross-functional Team..., Financial Reporting, Financial Forecasting, Financial Accounting, Project Management, Business Strategy, Pricing, Start-ups, Pricing Strategy, Inventory Accounting, Business Intelligence, Shared Services, Global Operations, Team Leadership, Process Improvement, Leadership, Management
Education
Middle Tennessee State University 2005 — 2006
MBA, Accounting
Cumberland University 2000 — 2004
BBA, Accounting, magna cum laude
Asurion June 2013 - Present
Asurion June 2006 - June 2010
Dalmatian Press 2005 - 2006
Cummins, Inc 2004 - 2005
Skills
Forecasting, Finance, Cost Accounting, Accounting, Variance Analysis, Financial Modeling, Financial Analysis, Sarbanes-Oxley Act, Cross-functional Team..., Financial Reporting, Financial Forecasting, Financial Accounting, Project Management, Business Strategy, Pricing, Start-ups, Pricing Strategy, Inventory Accounting, Business Intelligence, Shared Services, Global Operations, Team Leadership, Process Improvement, Leadership, Management
Education
Middle Tennessee State University 2005 — 2006
MBA, Accounting
Cumberland University 2000 — 2004
BBA, Accounting, magna cum laude
Razan Dassouki's Asurion Experience January 2013 - Present
Job HR Business Partner at N.E.W. Customer Service Companies, Inc
Industry Human Resources
Experience
Asurion January 2013 - Present
Idea, a division of Modis Canada (formerly Ajilon) March 2012 - December 2012
Idea, a division of Modis Canada (formerly Ajilon) February 2011 - March 2012
Groupe Dynamite October 2008 - October 2010
Groupe Dynamite September 2007 - October 2008
Education
Concordia University 2010 — 2011
Certificate
Concordia University 2003 — 2007
BA
Vanier College 2001 — 2003
DEC
Asurion January 2013 - Present
Idea, a division of Modis Canada (formerly Ajilon) March 2012 - December 2012
Idea, a division of Modis Canada (formerly Ajilon) February 2011 - March 2012
Groupe Dynamite October 2008 - October 2010
Groupe Dynamite September 2007 - October 2008
Education
Concordia University 2010 — 2011
Certificate
Concordia University 2003 — 2007
BA
Vanier College 2001 — 2003
DEC
Alexander Rexroad's Asurion Experience May 2014 - October 2014
Job Experienced Supervisor, Instructor, Responder, Analyst, and IT Expert
Industry Military
Experience
HERE, a Nokia company October 2014 - Present
Asurion May 2014 - October 2014
Tennessee Air National Guard April 2011 - April 2014
Power Consulting Associates LLC June 2012 - November 2013
United States Air Force January 2010 - April 2011
United States Air Force April 2007 - January 2010
Lyra Studios, LLC 2000 - January 2007
Papa John's Athens August 2005 - September 2006
RadioShack August 2004 - August 2005
Skills
PLS-CADD, ArcGIS, AutoCAD, Geospatial Intelligence, Geospatial Modeling, GIS, Supervision, Management, Database Administration, Critical Thinking, Analytics, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, Microsoft PowerPoint, Microsoft Outlook, Windows Sharepoint..., Emergency Management, Emergency Response to..., Disaster Response, SharePoint, Technical Support, Cartography, Photogrammetry, Quality Assurance, Level Design, Game Design, LiDAR, Development Testing, Programming, Networking, Carpentry, Customer Service, Graphic Design, Public Speaking, Training, Leadership, Adult Education, Risk Management, Inventory Management, Process Improvement, Safety, Surveillance, PowerPoint, Military, Analysis
Education
American Military University 2009 — 2013
BA, Emergency & Disaster Management
Community College of the Air Force 2011 — 2013
AAS, Intelligence Studies and Technology
Community College of the Air Force 2006 — 2008
AAS, Emergency Management
The University of Georgia 2005 — 2006
Film/Cinema/Video Studies
HERE, a Nokia company October 2014 - Present
Asurion May 2014 - October 2014
Tennessee Air National Guard April 2011 - April 2014
Power Consulting Associates LLC June 2012 - November 2013
United States Air Force January 2010 - April 2011
United States Air Force April 2007 - January 2010
Lyra Studios, LLC 2000 - January 2007
Papa John's Athens August 2005 - September 2006
RadioShack August 2004 - August 2005
Skills
PLS-CADD, ArcGIS, AutoCAD, Geospatial Intelligence, Geospatial Modeling, GIS, Supervision, Management, Database Administration, Critical Thinking, Analytics, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, Microsoft PowerPoint, Microsoft Outlook, Windows Sharepoint..., Emergency Management, Emergency Response to..., Disaster Response, SharePoint, Technical Support, Cartography, Photogrammetry, Quality Assurance, Level Design, Game Design, LiDAR, Development Testing, Programming, Networking, Carpentry, Customer Service, Graphic Design, Public Speaking, Training, Leadership, Adult Education, Risk Management, Inventory Management, Process Improvement, Safety, Surveillance, PowerPoint, Military, Analysis
Education
American Military University 2009 — 2013
BA, Emergency & Disaster Management
Community College of the Air Force 2011 — 2013
AAS, Intelligence Studies and Technology
Community College of the Air Force 2006 — 2008
AAS, Emergency Management
The University of Georgia 2005 — 2006
Film/Cinema/Video Studies
Linda Hitchcock's Asurion Experience April 2009 - October 2011
Job Customer Service Representative at Asurion
Industry Insurance
Experience
Asurion April 2009 - October 2011
Hach Company October 2003 - March 2008
Skills
Customer Service, Sales, Invoicing, Accounts Payable, Insurance, New Business Development, Databases, Windows, Call Centers, Customer Satisfaction, Policy, Customer Retention, Process Improvement, Customer Experience, Troubleshooting
Education
University of Phoenix 1994 — 1998
Master of Arts, Organizational Management
Columbia College 1981 — 1991
Bachelor of Science, Business Administration
Asurion April 2009 - October 2011
Hach Company October 2003 - March 2008
Skills
Customer Service, Sales, Invoicing, Accounts Payable, Insurance, New Business Development, Databases, Windows, Call Centers, Customer Satisfaction, Policy, Customer Retention, Process Improvement, Customer Experience, Troubleshooting
Education
University of Phoenix 1994 — 1998
Master of Arts, Organizational Management
Columbia College 1981 — 1991
Bachelor of Science, Business Administration
Samantha Kohn's Asurion Experience January 2009 - April 2013
Job Customer Service Representative at Asurion
Industry Insurance
Experience
Asurion January 2009 - April 2013
TDP July 2007 - January 2009
Directech July 2005 - September 2006
Skills
Electronics..., Electronics Inspection, Soldering, Clean Rooms, AVI, DEK Stencil, Pressfit, Pemserter, Electronics Testing, Blueprint Reading, Quality Inspection, Customer Service, Microsoft Office, Adobe Photoshop, Data Entry, 10 Key, Filing, Proofreading, Electronics, Quality Control, Outlook
Education
University of Northern Colorado 2014 — 2015
Bachelor of Arts (B.A.), Psychology, 4.0
Colorado Technical University 2012 — 2013
Bachelor of Science (BS), Information Technology, Software Engineering, 4.0
2007 to 2009 Axia College 2007 — 2009
Associates of Science, Business
University of Phoenix 2007 — 2009
Associate of Science (AS), Business Administration and Management, General
Asurion January 2009 - April 2013
TDP July 2007 - January 2009
Directech July 2005 - September 2006
Skills
Electronics..., Electronics Inspection, Soldering, Clean Rooms, AVI, DEK Stencil, Pressfit, Pemserter, Electronics Testing, Blueprint Reading, Quality Inspection, Customer Service, Microsoft Office, Adobe Photoshop, Data Entry, 10 Key, Filing, Proofreading, Electronics, Quality Control, Outlook
Education
University of Northern Colorado 2014 — 2015
Bachelor of Arts (B.A.), Psychology, 4.0
Colorado Technical University 2012 — 2013
Bachelor of Science (BS), Information Technology, Software Engineering, 4.0
2007 to 2009 Axia College 2007 — 2009
Associates of Science, Business
University of Phoenix 2007 — 2009
Associate of Science (AS), Business Administration and Management, General
John Redican's Asurion Experience March 2012 - Present
Job Supervisor at Asurion
Industry Telecommunications
Experience
Asurion March 2012 - Present
Comcast April 2009 - October 2010
NCO / T-mobile February 2004 - April 2009
Motorola August 2001 - October 2003
Weber and Associates July 1997 - June 2000
Skills
Customer Experience, Training, Process Improvement, Telecommunications, Call Center, Customer Satisfaction
Education
Colorado Technical University
Associate of Science, Business Administration
Asurion March 2012 - Present
Comcast April 2009 - October 2010
NCO / T-mobile February 2004 - April 2009
Motorola August 2001 - October 2003
Weber and Associates July 1997 - June 2000
Skills
Customer Experience, Training, Process Improvement, Telecommunications, Call Center, Customer Satisfaction
Education
Colorado Technical University
Associate of Science, Business Administration
Shayla Brantley's Asurion Experience November 2014 - Present
Job Student at Concord Law School Kaplan University
Industry Warehousing
Experience
Asurion November 2014 - Present
Education
Concord Law School - Kaplan University 2012 — 2014
Asurion November 2014 - Present
Education
Concord Law School - Kaplan University 2012 — 2014
Dimple Ahuja's Asurion Experience 2015 - Present
Job Product Development Manager at Asurion
Industry Information Technology and Services
Experience
Asurion 2015 - Present
Sapient 2008 - April 2015
Agilesoft Inc 2007 - 2008
Sapient India 2003 - 2007
Skills
Oracle, Agile Methodologies, Java Enterprise Edition, Testing, Subversion, Software Development, Databases, JSP, Struts, Hibernate, Java, UML, Java/J2EE, JSP,..., ORACLE, SQL Server, MS..., Visio, Together J,..., Experience with open..., Operating Systems: Unix..., Experience with BPM..., Experience with...
Education
Jamia Millia Islamia 2000 — 2003
Master of Computer Applications (MCA), Computer Science
Delhi University 1997 — 2000
Bachelor's degree, Computer Science
Asurion 2015 - Present
Sapient 2008 - April 2015
Agilesoft Inc 2007 - 2008
Sapient India 2003 - 2007
Skills
Oracle, Agile Methodologies, Java Enterprise Edition, Testing, Subversion, Software Development, Databases, JSP, Struts, Hibernate, Java, UML, Java/J2EE, JSP,..., ORACLE, SQL Server, MS..., Visio, Together J,..., Experience with open..., Operating Systems: Unix..., Experience with BPM..., Experience with...
Education
Jamia Millia Islamia 2000 — 2003
Master of Computer Applications (MCA), Computer Science
Delhi University 1997 — 2000
Bachelor's degree, Computer Science
Angela Corden's Asurion Experience September 2013 - Present
Job Customer Service Representative at Asurion
Industry Consumer Services
Experience
Asurion September 2013 - Present
Wells Fargo December 2008 - June 2013
Skills
Customer Service..., Team Leadership, Accurate Data Entry, Typing, Employee Training, Customer Retention, Customer Service, Call Centers, Data Entry, Customer Satisfaction, Microsoft Excel, Telephone Skills, Customer Experience, Program Management, Team Building, Leadership, Microsoft Office, Process Improvement, Sales, Time Management, Outlook, Training
Education
Colorado Technical University 2013 — 2014
Master of Business Administration (M.B.A.), Project Management, 3.69
Colorado Technical University 2012 — 2013
Masters Degree, Management, 3.75
Asurion September 2013 - Present
Wells Fargo December 2008 - June 2013
Skills
Customer Service..., Team Leadership, Accurate Data Entry, Typing, Employee Training, Customer Retention, Customer Service, Call Centers, Data Entry, Customer Satisfaction, Microsoft Excel, Telephone Skills, Customer Experience, Program Management, Team Building, Leadership, Microsoft Office, Process Improvement, Sales, Time Management, Outlook, Training
Education
Colorado Technical University 2013 — 2014
Master of Business Administration (M.B.A.), Project Management, 3.69
Colorado Technical University 2012 — 2013
Masters Degree, Management, 3.75
Erica McCready's Asurion Experience December 2014 - Present
Job Technical Support at Asurion
Industry Information Technology and Services
Experience
Asurion December 2014 - Present
TELUS International August 2014 - November 2014
The Rockport Company February 2012 - January 2014
Education
College of Southern Nevada
Computing and Information Technology
University of Nevada-Reno
Psychology
Asurion December 2014 - Present
TELUS International August 2014 - November 2014
The Rockport Company February 2012 - January 2014
Education
College of Southern Nevada
Computing and Information Technology
University of Nevada-Reno
Psychology
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY