Asurion Company
Industry: Company
DescriptionAsurion, LLC is a privately held company based in Nashville, Tennessee that provides insurance for smartphones, tablets, consumer electronics, appliances, satellite receivers and jewelry. In 2014, the company operated in 14 countries and had 49 offices with 17,000 employees serving 280 million consumers. Headquarters: Nashville, Tennessee, United States Number of employees: 17,000 Founded: 1994, Silicon Valley, California, United States Area served: World Subsidiaries: Soluto, ServiceBench, Inc., Parent organization: NEW Asurion Corporation
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Asurion Employees
Employee
Years
Job
Industry
Matthew Mayes Matthew Mayes's Asurion Experience August 2013 - February 2015
Job Report Developer at Deloitte
Industry Computer Software
Experience
Deloitte March 2015 - Present
Asurion August 2013 - February 2015
Asurion May 2004 - August 2013
AAA Auto Club South 2003 - 2004
Black Box Network Services 2002 - 2003
Dell May 2000 - May 2002
Walmart 1998 - May 2000
Walmart 1996 - 1998
Skills
Business Analysis, Software Documentation, Testing, SDLC, Agile Methodologies, Scrum, Management, SharePoint, SQL, Microsoft SQL Server, SSRS, PL/SQL, Oracle, C#, VB.NET, Web Development, Access, Microsoft Excel, Visio, PowerPoint, Microsoft Office, Technical Support, Troubleshooting, Customer Service, Windows 7, Operating Systems, Windows
Education
Middle Tennessee State University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Computer Information Systems
Deloitte March 2015 - Present
Asurion August 2013 - February 2015
Asurion May 2004 - August 2013
AAA Auto Club South 2003 - 2004
Black Box Network Services 2002 - 2003
Dell May 2000 - May 2002
Walmart 1998 - May 2000
Walmart 1996 - 1998
Skills
Business Analysis, Software Documentation, Testing, SDLC, Agile Methodologies, Scrum, Management, SharePoint, SQL, Microsoft SQL Server, SSRS, PL/SQL, Oracle, C#, VB.NET, Web Development, Access, Microsoft Excel, Visio, PowerPoint, Microsoft Office, Technical Support, Troubleshooting, Customer Service, Windows 7, Operating Systems, Windows
Education
Middle Tennessee State University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Computer Information Systems
Adam Massey Adam Massey's Asurion Experience October 2012 - Present
Job Transportation Compliance Manager at Asurion
Industry Logistics and Supply Chain
Experience
Asurion October 2012 - Present
DHL GLOBAL FORWARDING 2010 - October 2012
Expeditors International July 2007 - August 2010
DHL GLOBAL FORWARDING May 2004 - July 2007
BAX Global May 1999 - April 2004
Skills
3PL, Supply Chain Management, International Logistics, Transportation, Supply Chain, Export, Logistics, Logistics Management, Warehousing, Air Freight, Supply Chain...
Education
Middle Tennessee State University 1999 — 2003
BBA
Asurion October 2012 - Present
DHL GLOBAL FORWARDING 2010 - October 2012
Expeditors International July 2007 - August 2010
DHL GLOBAL FORWARDING May 2004 - July 2007
BAX Global May 1999 - April 2004
Skills
3PL, Supply Chain Management, International Logistics, Transportation, Supply Chain, Export, Logistics, Logistics Management, Warehousing, Air Freight, Supply Chain...
Education
Middle Tennessee State University 1999 — 2003
BBA
Claudia Davis Claudia Davis's Asurion Experience August 2013 - Present
Job Manager of Training and Development at Asurion
Industry Consumer Services
Experience
Asurion August 2013 - Present
Inteladerm July 2013 - August 2013
Integrity Solution Services, Inc. December 2011 - June 2013
NARS June 2008 - December 2011
NARS October 2007 - June 2008
Skills
Personnel Management, Call Center, Workforce Management, BPO, Performance Management, Call Centers, Process Improvement, Training Delivery, PowerPoint, Customer Experience, Management, Training, Vendor Management, Program Management, Outsourcing, Employee Relations, Human Resources, Recruiting, Coaching, Employee Training, Team Building, Customer Service, Customer Satisfaction, Operations Management, Leadership, Leadership Development, Team Leadership, Change Management, Call Center Development, Contact Centers, Team Management, Business Process..., Organizational..., Workshop Facilitation, Administration, Workforce Planning, Talent Management, Software Documentation, Hiring, Quality Assurance, HRIS, CRM, Analysis, Avaya, New Hire Orientations, Executive Management, Cross-functional Team..., Customer Retention, Customer Service..., Strategy
Education
Michigan State University 1983 — 1988
Bachelor of Science, Biology
Asurion August 2013 - Present
Inteladerm July 2013 - August 2013
Integrity Solution Services, Inc. December 2011 - June 2013
NARS June 2008 - December 2011
NARS October 2007 - June 2008
Skills
Personnel Management, Call Center, Workforce Management, BPO, Performance Management, Call Centers, Process Improvement, Training Delivery, PowerPoint, Customer Experience, Management, Training, Vendor Management, Program Management, Outsourcing, Employee Relations, Human Resources, Recruiting, Coaching, Employee Training, Team Building, Customer Service, Customer Satisfaction, Operations Management, Leadership, Leadership Development, Team Leadership, Change Management, Call Center Development, Contact Centers, Team Management, Business Process..., Organizational..., Workshop Facilitation, Administration, Workforce Planning, Talent Management, Software Documentation, Hiring, Quality Assurance, HRIS, CRM, Analysis, Avaya, New Hire Orientations, Executive Management, Cross-functional Team..., Customer Retention, Customer Service..., Strategy
Education
Michigan State University 1983 — 1988
Bachelor of Science, Biology
Adam Wies, MBA Adam Wies, MBA's Asurion Experience May 2014 - April 2015
Job Technical Support at AirStrip
Industry Logistics and Supply Chain
Experience
AirStrip July 2015 - Present
Federal-Mogul Holdings Corporation May 2015 - June 2015
Asurion May 2014 - April 2015
Asurion May 2013 - May 2014
Asurion July 2012 - April 2013
Asurion March 2009 - July 2012
Pro Labor Services - ALDI distribution center 2007 - 2009
Education
Middle Tennessee State University
Master of Business Administration (M.B.A.) - Jennings A. Jones College of Business, Operations Management, Supply Chain Management
Middle Tennessee State University
Bachelor of Business Administration (B.B.A.) - Jennings A. Jones College of Business, Operations Management, Supply Chain Management
AirStrip July 2015 - Present
Federal-Mogul Holdings Corporation May 2015 - June 2015
Asurion May 2014 - April 2015
Asurion May 2013 - May 2014
Asurion July 2012 - April 2013
Asurion March 2009 - July 2012
Pro Labor Services - ALDI distribution center 2007 - 2009
Education
Middle Tennessee State University
Master of Business Administration (M.B.A.) - Jennings A. Jones College of Business, Operations Management, Supply Chain Management
Middle Tennessee State University
Bachelor of Business Administration (B.B.A.) - Jennings A. Jones College of Business, Operations Management, Supply Chain Management
Raven Brooks Raven Brooks's Asurion Experience 2009 - 2011
Job Director of Marketing at New South Restaurant Group
Industry Hospitality
Experience
New South Restaurant Group August 2013 - Present
Different Drummer Publishing August 2012 - Present
Asurion 2009 - 2011
Meridian Housing Authority April 2009 - October 2009
Skills
Email Marketing, Marketing, Direct Marketing, Social Media, Marketing Communications, Social Media Marketing, Google Website Optimizer, Event Planning, Public Relations, Trade Shows, Google+, Marketing Strategy, Facebook Fan Page..., Website Updating, QuarkXPress, Marketing Management, Online Marketing, Restaurant Marketing, Online Advertising, Economic Development, Chambers of Commerce, Brand Management, Integrated Marketing, Market Planning, Event Management, Advertising, Digital Marketing, Hospitality, Facebook Marketing, Facebook Fan Page..., SEO, Data Entry, Database Administration, Corporate Website..., Strategic Public..., Book Tours, Sales, Artist Relations, Administrative..., Office Administration, InDesign, New Restaurant Openings, Corporate Fundraising
Education
Meridian Community College
The University of Southern Mississippi
Business Administration and Management, General
New South Restaurant Group August 2013 - Present
Different Drummer Publishing August 2012 - Present
Asurion 2009 - 2011
Meridian Housing Authority April 2009 - October 2009
Skills
Email Marketing, Marketing, Direct Marketing, Social Media, Marketing Communications, Social Media Marketing, Google Website Optimizer, Event Planning, Public Relations, Trade Shows, Google+, Marketing Strategy, Facebook Fan Page..., Website Updating, QuarkXPress, Marketing Management, Online Marketing, Restaurant Marketing, Online Advertising, Economic Development, Chambers of Commerce, Brand Management, Integrated Marketing, Market Planning, Event Management, Advertising, Digital Marketing, Hospitality, Facebook Marketing, Facebook Fan Page..., SEO, Data Entry, Database Administration, Corporate Website..., Strategic Public..., Book Tours, Sales, Artist Relations, Administrative..., Office Administration, InDesign, New Restaurant Openings, Corporate Fundraising
Education
Meridian Community College
The University of Southern Mississippi
Business Administration and Management, General
Bob Bowersox Bob Bowersox's Asurion Experience February 2004 - Present
Job Sr. Repair Center Accountant at Asurion
Industry Consumer Electronics
Experience
Asurion February 2004 - Present
Doane Pet Care February 2002 - February 2004
Perrigo/Cumberland-Swan January 1992 - February 2002
Skills
Financial Analysis, Cross-functional Team..., Telecommunications, Call Center, Process Improvement
Education
Middle Tennessee State University 1984 — 1986
Bachelor of Science
University of Wisconsin-La Crosse 1981 — 1984
n/a
Asurion February 2004 - Present
Doane Pet Care February 2002 - February 2004
Perrigo/Cumberland-Swan January 1992 - February 2002
Skills
Financial Analysis, Cross-functional Team..., Telecommunications, Call Center, Process Improvement
Education
Middle Tennessee State University 1984 — 1986
Bachelor of Science
University of Wisconsin-La Crosse 1981 — 1984
n/a
Tanya Garrett Tanya Garrett's Asurion Experience September 2008 - June 2011
Job Manager, Software Development
Industry Information Technology and Services
Experience
Miller Tanner Associates June 2014 - Present
Miller Tanner Associates September 2013 - June 2014
VitalChek Network, Inc. May 2013 - September 2013
Conexess Group August 2012 - May 2013
Calsonic Kansei May 2012 - April 2013
Vi-Jon June 2011 - February 2012
Asurion September 2008 - June 2011
Rich Products Corporation October 2007 - August 2008
Middle Tennessee State University January 2004 - May 2008
Skills
ASP, ASP.NET, ASP.NET AJAX, Visual C#, C#.NET, VB.NET, VBA, VBScript, Visual Studio, SQL, PostgreSQL, T-SQL, Access, Microsoft Excel, PowerPoint, Six Sigma, SPC, Data Analysis, Data Mining, Database Design, Database Administration, Instructional Design, Technical Writing, Project Management, Supervision, Captivate, Camtasia, Dreamweaver, Photoshop, Adobe Fireworks, Flash, SharePoint, Toastmasters, HTML, Training, C#, Process Improvement, Cross-functional Team..., JavaScript, .NET, Visio, Databases, Program Management, Leadership, SDLC, Software Documentation, Management, SSRS, Quality Assurance, Microsoft SQL Server
Education
Middle Tennessee State University 2007 — 2008
MS, Engineering Technology
Middle Tennessee State University 2005 — 2007
MA, English
Middle Tennessee State University 2002 — 2005
BA, English & History
Miller Tanner Associates June 2014 - Present
Miller Tanner Associates September 2013 - June 2014
VitalChek Network, Inc. May 2013 - September 2013
Conexess Group August 2012 - May 2013
Calsonic Kansei May 2012 - April 2013
Vi-Jon June 2011 - February 2012
Asurion September 2008 - June 2011
Rich Products Corporation October 2007 - August 2008
Middle Tennessee State University January 2004 - May 2008
Skills
ASP, ASP.NET, ASP.NET AJAX, Visual C#, C#.NET, VB.NET, VBA, VBScript, Visual Studio, SQL, PostgreSQL, T-SQL, Access, Microsoft Excel, PowerPoint, Six Sigma, SPC, Data Analysis, Data Mining, Database Design, Database Administration, Instructional Design, Technical Writing, Project Management, Supervision, Captivate, Camtasia, Dreamweaver, Photoshop, Adobe Fireworks, Flash, SharePoint, Toastmasters, HTML, Training, C#, Process Improvement, Cross-functional Team..., JavaScript, .NET, Visio, Databases, Program Management, Leadership, SDLC, Software Documentation, Management, SSRS, Quality Assurance, Microsoft SQL Server
Education
Middle Tennessee State University 2007 — 2008
MS, Engineering Technology
Middle Tennessee State University 2005 — 2007
MA, English
Middle Tennessee State University 2002 — 2005
BA, English & History
Benjamin Butzbach's Asurion Experience March 2014 - Present
Job Founder at Firehouse Hockey
Industry Consumer Services
Experience
Firehouse Hockey April 2015 - Present
Asurion March 2014 - Present
Penalty Box Radio February 2012 - Present
IBEX Global October 2011 - March 2014
Rutherford County Fire Department December 2004 - 2014
Permanent General March 2010 - April 2011
Verizon Wireless January 2006 - September 2008
Skills
Customer Service, Teamwork, Leadership, Call Center, Radio Broadcasting
Education
Strayer University 2008 — 2008
Business, N/A
Middle Tennessee State University 2002 — 2006
N/A
Firehouse Hockey April 2015 - Present
Asurion March 2014 - Present
Penalty Box Radio February 2012 - Present
IBEX Global October 2011 - March 2014
Rutherford County Fire Department December 2004 - 2014
Permanent General March 2010 - April 2011
Verizon Wireless January 2006 - September 2008
Skills
Customer Service, Teamwork, Leadership, Call Center, Radio Broadcasting
Education
Strayer University 2008 — 2008
Business, N/A
Middle Tennessee State University 2002 — 2006
N/A
Tony Delligatti, CPA Tony Delligatti, CPA's Asurion Experience July 2013 - Present
Job Sr. Director, Forecasting, Planning, & Reporting at Asurion
Industry Telecommunications
Experience
Asurion July 2013 - Present
Asurion October 2012 - June 2013
Asurion September 2010 - September 2012
Sitel February 2009 - August 2010
Sitel November 2004 - February 2009
CNA Financial July 1996 - September 2004
Skills
Forecasting, Analysis, Finance, Managerial Finance, Budgets, Financial Analysis, Leadership, Change Management, Management, Essbase, Variance Analysis, Analytics, Business Analysis, Strategic Financial..., Financial Reporting, Pricing, Corporate Finance, Financial Forecasting, Financial Modeling, Team Building, Hyperion Enterprise, CPA, Cost Accounting, Accounting, Budgeting, Financial Planning, Hyperion Planning, MBA, OBIEE, Hyperion HFM, Hyperion Financial..., Hyperion
Education
Middle Tennessee State University 1999 — 2001
MBA, Business
Ohio University 1992 — 1996
BBA, Finance
Asurion July 2013 - Present
Asurion October 2012 - June 2013
Asurion September 2010 - September 2012
Sitel February 2009 - August 2010
Sitel November 2004 - February 2009
CNA Financial July 1996 - September 2004
Skills
Forecasting, Analysis, Finance, Managerial Finance, Budgets, Financial Analysis, Leadership, Change Management, Management, Essbase, Variance Analysis, Analytics, Business Analysis, Strategic Financial..., Financial Reporting, Pricing, Corporate Finance, Financial Forecasting, Financial Modeling, Team Building, Hyperion Enterprise, CPA, Cost Accounting, Accounting, Budgeting, Financial Planning, Hyperion Planning, MBA, OBIEE, Hyperion HFM, Hyperion Financial..., Hyperion
Education
Middle Tennessee State University 1999 — 2001
MBA, Business
Ohio University 1992 — 1996
BBA, Finance
Martin M Reed Martin M Reed's Asurion Experience August 2012 - Present
Job Senior Developer at Asurion
Industry Wireless
Experience
Asurion August 2012 - Present
Metova, Inc. December 2007 - July 2012
Skills
Mobile Applications, Software Development, Java, Android Development, Objective-C, Agile Methodologies, Maven, BlackBerry Development, iOS Development, J2ME Development, C++
Education
Michigan Technological University 2003 — 2007
Bachelor of Science (B.S.), Computer Science
Asurion August 2012 - Present
Metova, Inc. December 2007 - July 2012
Skills
Mobile Applications, Software Development, Java, Android Development, Objective-C, Agile Methodologies, Maven, BlackBerry Development, iOS Development, J2ME Development, C++
Education
Michigan Technological University 2003 — 2007
Bachelor of Science (B.S.), Computer Science
Kimberly Tate Kimberly Tate's Asurion Experience January 2014 - Present
Job I transform lives.... Are you next?
Industry Management Consulting
Experience
Tate of Mind Consulting August 2013 - Present
Asurion January 2014 - Present
Thistle Farms August 2013 - December 2013
Dell Inc February 2008 - August 2013
Dell October 2006 - February 2008
Dell October 2004 - September 2006
Dell Inc October 2002 - September 2004
HILO HATTIE, STORE OF HAWAII 1999 - 2000
CLAIRE’S BOUTIQUE 1998 - 1999
Skills
P&L Management, Call Center, Sales Management, Retail Management, Project Planning, Project Implementation, Non-profits, Customer Experience, Customer Retention, Customer Engagement, Customer Acquisition, Inventory Management, HR Policies, Cash Management, Incentive Programs, Sales Compensation, Training & Development, Troubleshooting, Corporate Culture, PowerPoint, Public Speaking, Creative Direction, Operations Management, Operational Excellence, Microsoft Office, New Business Development, Inside Sales, career coaching, Resume Writing, Career Counseling, Career Development..., Theatrical Production, Job Search Coach, Cost Reduction, Corporate Governance, International Business, Promotion Planning, Event Planning, Special Events, Diversity, Employee Recognition, Social Networking Sites, Business Integration, Attrition, Sales Support, Creative Writing, Creative Problem Solving, Creative Concept..., Coaching, Job Search Strategies
Education
Middle Tennessee State University 1995 — 1997
Volunteer State 1992 — 1994
Associate of Science (A.S.), University Studies
Tate of Mind Consulting August 2013 - Present
Asurion January 2014 - Present
Thistle Farms August 2013 - December 2013
Dell Inc February 2008 - August 2013
Dell October 2006 - February 2008
Dell October 2004 - September 2006
Dell Inc October 2002 - September 2004
HILO HATTIE, STORE OF HAWAII 1999 - 2000
CLAIRE’S BOUTIQUE 1998 - 1999
Skills
P&L Management, Call Center, Sales Management, Retail Management, Project Planning, Project Implementation, Non-profits, Customer Experience, Customer Retention, Customer Engagement, Customer Acquisition, Inventory Management, HR Policies, Cash Management, Incentive Programs, Sales Compensation, Training & Development, Troubleshooting, Corporate Culture, PowerPoint, Public Speaking, Creative Direction, Operations Management, Operational Excellence, Microsoft Office, New Business Development, Inside Sales, career coaching, Resume Writing, Career Counseling, Career Development..., Theatrical Production, Job Search Coach, Cost Reduction, Corporate Governance, International Business, Promotion Planning, Event Planning, Special Events, Diversity, Employee Recognition, Social Networking Sites, Business Integration, Attrition, Sales Support, Creative Writing, Creative Problem Solving, Creative Concept..., Coaching, Job Search Strategies
Education
Middle Tennessee State University 1995 — 1997
Volunteer State 1992 — 1994
Associate of Science (A.S.), University Studies
Alan Roper Alan Roper's Asurion Experience February 2014 - Present
Job Project Manager at Asurion
Industry Information Technology and Services
Experience
Asurion February 2014 - Present
Asurion April 2013 - January 2014
Dell February 2011 - October 2012
Dell October 2006 - February 2011
Dell April 2004 - October 2006
Sav-On Office Supplies January 2003 - April 2004
Skills
Solution Selling, Direct Sales, Sales Management, Customer Engagement, Program Management, IT Service Management, Sales Operations, Vendor Management, Cross-functional Team..., Training, Product Marketing, Management, Sales Process, Leadership, Business Development, Cloud Computing, SaaS, Cold Calling, Analysis, New Business Development, Customer Experience, Enterprise Software, Channel Partners, Salesforce.com, Team Leadership, Lead Generation, Sales Presentations, Strategy, Call Centers, Sales, CRM, Managed Services, Coaching, Account Management, Performance Management
Education
Middle Tennessee State University
Bachelor of Science (BS), Recording Arts Technology/Technician
Asurion February 2014 - Present
Asurion April 2013 - January 2014
Dell February 2011 - October 2012
Dell October 2006 - February 2011
Dell April 2004 - October 2006
Sav-On Office Supplies January 2003 - April 2004
Skills
Solution Selling, Direct Sales, Sales Management, Customer Engagement, Program Management, IT Service Management, Sales Operations, Vendor Management, Cross-functional Team..., Training, Product Marketing, Management, Sales Process, Leadership, Business Development, Cloud Computing, SaaS, Cold Calling, Analysis, New Business Development, Customer Experience, Enterprise Software, Channel Partners, Salesforce.com, Team Leadership, Lead Generation, Sales Presentations, Strategy, Call Centers, Sales, CRM, Managed Services, Coaching, Account Management, Performance Management
Education
Middle Tennessee State University
Bachelor of Science (BS), Recording Arts Technology/Technician
Brandon Bogle Brandon Bogle's Asurion Experience February 2015 - Present
Job Innovation Lab Manager
Industry Telecommunications
Experience
Asurion February 2015 - Present
Asurion May 2012 - February 2015
Asurion May 2010 - May 2012
Advanced Business Solutions, Inc May 2007 - January 2010
Direct General Insurance May 2006 - April 2007
Skills
Call Center, Requirements Analysis, Requirements Gathering, Business Analysis, User Acceptance Testing, RightNow, Microsoft Office, Technical Support, Software Documentation, Troubleshooting, Telecommunications, Team Leadership, Customer Experience, Management, Business Requirements, Business Process, Call Centers, Customer Satisfaction, Leadership, Business Process Mapping, Integration, Process Improvement, Access
Education
Middle Tennessee State University 1999 — 2003
Bachelor of Business Administration (BBA), Computer Information Systems, 3.0
Asurion February 2015 - Present
Asurion May 2012 - February 2015
Asurion May 2010 - May 2012
Advanced Business Solutions, Inc May 2007 - January 2010
Direct General Insurance May 2006 - April 2007
Skills
Call Center, Requirements Analysis, Requirements Gathering, Business Analysis, User Acceptance Testing, RightNow, Microsoft Office, Technical Support, Software Documentation, Troubleshooting, Telecommunications, Team Leadership, Customer Experience, Management, Business Requirements, Business Process, Call Centers, Customer Satisfaction, Leadership, Business Process Mapping, Integration, Process Improvement, Access
Education
Middle Tennessee State University 1999 — 2003
Bachelor of Business Administration (BBA), Computer Information Systems, 3.0
Kristi Simard, SPHR Kristi Simard, SPHR's Asurion Experience October 2006 - March 2008
Job Sr. Director, HR & Operations at Omnis® Health, Healthcare Innovations Delivered
Industry Human Resources
Experience
Santa Rosa Consulting April 2013 - December 2013
Anaideia Group, Inc. January 2011 - October 2012
Pet DRx Corporation November 2008 - November 2010
Pet Drx Corporation May 2008 - November 2008
Asurion October 2006 - March 2008
Summit Marketing Group, Inc. September 2001 - December 2005
RapidLink Communications 1999 - 2001
Cotelligent/DBS June 1998 - May 2000
Nextel Communications, Inc. August 1996 - March 1998
Woods Furniture & Design Ltd. October 1995 - June 1996
Skills
Applicant Tracking..., Employee Relations, Employee Benefits, Benefits Administration, Recruiting, Human Resources, Payroll, Interviews, Employee Handbooks, Job Descriptions, HRIS, Talent Acquisition, Succession Planning, Leadership, Performance Management, Deferred Compensation, Talent Management, ADP Payroll, Policy, Management, Onboarding, Employee Training, Team Building, Personnel Management, FMLA
Education
Middle Tennessee State University
Bachelor's degree, Mass Communication/Media Studies
Santa Rosa Consulting April 2013 - December 2013
Anaideia Group, Inc. January 2011 - October 2012
Pet DRx Corporation November 2008 - November 2010
Pet Drx Corporation May 2008 - November 2008
Asurion October 2006 - March 2008
Summit Marketing Group, Inc. September 2001 - December 2005
RapidLink Communications 1999 - 2001
Cotelligent/DBS June 1998 - May 2000
Nextel Communications, Inc. August 1996 - March 1998
Woods Furniture & Design Ltd. October 1995 - June 1996
Skills
Applicant Tracking..., Employee Relations, Employee Benefits, Benefits Administration, Recruiting, Human Resources, Payroll, Interviews, Employee Handbooks, Job Descriptions, HRIS, Talent Acquisition, Succession Planning, Leadership, Performance Management, Deferred Compensation, Talent Management, ADP Payroll, Policy, Management, Onboarding, Employee Training, Team Building, Personnel Management, FMLA
Education
Middle Tennessee State University
Bachelor's degree, Mass Communication/Media Studies
Alex Buford's Asurion Experience February 2006 - Present
Job ROC Lean Line Specialist at Asurion
Industry Wireless
Experience
Asurion February 2006 - Present
Whelan Security May 2008 - March 2012
Dell December 2004 - May 2005
Skills
Leadership, Security, Customer Service, Microsoft Office, Training, Team Building, Telecommunications, Team Leadership, Integration, Cross-functional Team..., Customer Satisfaction, Management, Process Improvement, Project Management, Troubleshooting, Vendor Management
Education
Middle Tennessee State University 2010 — 2014
Hunters Lane High School 1999 — 2003
Asurion February 2006 - Present
Whelan Security May 2008 - March 2012
Dell December 2004 - May 2005
Skills
Leadership, Security, Customer Service, Microsoft Office, Training, Team Building, Telecommunications, Team Leadership, Integration, Cross-functional Team..., Customer Satisfaction, Management, Process Improvement, Project Management, Troubleshooting, Vendor Management
Education
Middle Tennessee State University 2010 — 2014
Hunters Lane High School 1999 — 2003
Meghan LeBoeuf's Asurion Experience May 2005 - October 2005
Job Human Resources Business Partner Manager at Ochsner Health System
Industry Human Resources
Experience
Ochsner Health System February 2015 - Present
Ochsner Health System August 2013 - Present
Wiser Company March 2012 - May 2013
Wiser Company January 2010 - March 2012
Verizon Wireless January 2009 - December 2009
RSC Equipment Rental October 2005 - November 2008
Asurion May 2005 - October 2005
Willis North America June 2000 - April 2005
Skills
Full-cycle Recruiting, Technical Recruiting, Talent Acquisition, Salary Negotiation, Internet Recruiting, Employee Relations, Employment Law, Benefits Administration, Job Descriptions, Job Fairs, Job Analysis, Training Delivery, Job Coaching, Interview Preparation, Interviews, Exit Interviews, Mock Interviews, Performance Management, FMLA, Employee Wellness, Employee Engagement, Emergency Management, Benefits Negotiation, Sourcing, Applicant Tracking..., Recruiting, College Recruiting, Talent Management, Human Resources, New Hire Orientations, SDLC, Workforce Planning, Onboarding, Temporary Placement, Screening Resumes, Resume Writing, Contract Recruitment, Taleo, Succession Planning, Employee Benefits, Career Development, HR Policies, PeopleSoft, Screening, Employer Branding, Hiring, Organizational..., HRIS, Training, Policy
Education
Middle Tennessee State University 1998 — 2000
M.A, Industrial Organizational Psychology
Nicholls State University 1996 — 1996
Psychology
University of Louisiana at Monroe 1992 — 1995
B.A., Psychology
Ochsner Health System February 2015 - Present
Ochsner Health System August 2013 - Present
Wiser Company March 2012 - May 2013
Wiser Company January 2010 - March 2012
Verizon Wireless January 2009 - December 2009
RSC Equipment Rental October 2005 - November 2008
Asurion May 2005 - October 2005
Willis North America June 2000 - April 2005
Skills
Full-cycle Recruiting, Technical Recruiting, Talent Acquisition, Salary Negotiation, Internet Recruiting, Employee Relations, Employment Law, Benefits Administration, Job Descriptions, Job Fairs, Job Analysis, Training Delivery, Job Coaching, Interview Preparation, Interviews, Exit Interviews, Mock Interviews, Performance Management, FMLA, Employee Wellness, Employee Engagement, Emergency Management, Benefits Negotiation, Sourcing, Applicant Tracking..., Recruiting, College Recruiting, Talent Management, Human Resources, New Hire Orientations, SDLC, Workforce Planning, Onboarding, Temporary Placement, Screening Resumes, Resume Writing, Contract Recruitment, Taleo, Succession Planning, Employee Benefits, Career Development, HR Policies, PeopleSoft, Screening, Employer Branding, Hiring, Organizational..., HRIS, Training, Policy
Education
Middle Tennessee State University 1998 — 2000
M.A, Industrial Organizational Psychology
Nicholls State University 1996 — 1996
Psychology
University of Louisiana at Monroe 1992 — 1995
B.A., Psychology
Brandon Barnes's Asurion Experience March 2014 - Present
Job Passion never stands still.
Industry Consumer Services
Experience
Asurion March 2014 - Present
LifeChurch.tv September 2013 - January 2014
The Nearly Deads (Standby Records) September 2011 - May 2013
Forever 21 November 2011 - November 2012
Embassy Music August 2011 - December 2011
Red Mountain Entertainment 2011 - 2011
Skills
Music Industry, Music Production, Live Sound, Songwriting, Guitarist, Multi-instrumentalist, Vocalist, Social Media, Event Management, Event Planning, Social Media Marketing, Leadership Development, Spiritual Leadership, Team Development, Volunteer Management, Coaching, Recuitment, StrengthsFinder, Youth Ministry, Kids Ministry, Graphic Design, Adobe Creative Suite, Music Publishing, Entertainment, Music, Singer-songwriter
Education
Middle Tennessee State University 2007 — 2011
Bachelor of Science (BS), Recording Industry Management
Merrol Hyde Magnet School 2003 — 2007
HS Diploma
Asurion March 2014 - Present
LifeChurch.tv September 2013 - January 2014
The Nearly Deads (Standby Records) September 2011 - May 2013
Forever 21 November 2011 - November 2012
Embassy Music August 2011 - December 2011
Red Mountain Entertainment 2011 - 2011
Skills
Music Industry, Music Production, Live Sound, Songwriting, Guitarist, Multi-instrumentalist, Vocalist, Social Media, Event Management, Event Planning, Social Media Marketing, Leadership Development, Spiritual Leadership, Team Development, Volunteer Management, Coaching, Recuitment, StrengthsFinder, Youth Ministry, Kids Ministry, Graphic Design, Adobe Creative Suite, Music Publishing, Entertainment, Music, Singer-songwriter
Education
Middle Tennessee State University 2007 — 2011
Bachelor of Science (BS), Recording Industry Management
Merrol Hyde Magnet School 2003 — 2007
HS Diploma
Nancy Sugg's Asurion Experience March 2015 - Present
Job Training Manager at Asurion
Industry Telecommunications
Experience
Asurion March 2015 - Present
Asurion March 2014 - Present
Asurion January 2011 - March 2014
Asurion April 2006 - January 2011
Asurion June 2006 - April 2007
Lenscrafters September 2004 - March 2005
Skills
Troubleshooting, Access, Technical Support, Microsoft Excel, Teamwork, Call Center, Instructional Design, Customer Satisfaction, Vendor Management, Captivate, Customer Service, Team Leadership, Project Management, Program Management, Curriculum Development, Curriculum Design, Training Delivery, Call Centers, Training, Quality Assurance, Management, Human Resources, Employee Training, Process Improvement, System Administration, Customer Experience, Coaching, Software Documentation, Leadership, Time Management
Education
Middle Tennessee State University 2013 — 2016
Bachelor's degree, Organizational Leadership
Aquinas College 2008 — 2009
Business Management
Bell High School 1994 — 1997
High School Diploma, General Education
Asurion March 2015 - Present
Asurion March 2014 - Present
Asurion January 2011 - March 2014
Asurion April 2006 - January 2011
Asurion June 2006 - April 2007
Lenscrafters September 2004 - March 2005
Skills
Troubleshooting, Access, Technical Support, Microsoft Excel, Teamwork, Call Center, Instructional Design, Customer Satisfaction, Vendor Management, Captivate, Customer Service, Team Leadership, Project Management, Program Management, Curriculum Development, Curriculum Design, Training Delivery, Call Centers, Training, Quality Assurance, Management, Human Resources, Employee Training, Process Improvement, System Administration, Customer Experience, Coaching, Software Documentation, Leadership, Time Management
Education
Middle Tennessee State University 2013 — 2016
Bachelor's degree, Organizational Leadership
Aquinas College 2008 — 2009
Business Management
Bell High School 1994 — 1997
High School Diploma, General Education
Will Bolinger, CSM Will Bolinger, CSM's Asurion Experience July 2015 - Present
Job Email Operations Manager at Asurion
Industry Information Technology and Services
Experience
Asurion July 2015 - Present
Deloitte March 2015 - Present
Asurion February 2014 - February 2015
Dave Ramsey - Lampo Group April 2011 - February 2014
Acxiom December 2008 - April 2011
Skills
Email Marketing, Marketing, Live Sound, Audio, Live Events, Youth Ministry, AV, Production Management, Client Relationship..., Sound, HTML, Marketing Strategy, Business Relationship..., Project Scope..., CRM, Modeling, Digital Marketing, Production Managment, Digital Media, E-commerce
Education
Middle Tennessee State University 2004 — 2008
B.S., Mass Communication
Karns High School 2000 — 2004
Asurion July 2015 - Present
Deloitte March 2015 - Present
Asurion February 2014 - February 2015
Dave Ramsey - Lampo Group April 2011 - February 2014
Acxiom December 2008 - April 2011
Skills
Email Marketing, Marketing, Live Sound, Audio, Live Events, Youth Ministry, AV, Production Management, Client Relationship..., Sound, HTML, Marketing Strategy, Business Relationship..., Project Scope..., CRM, Modeling, Digital Marketing, Production Managment, Digital Media, E-commerce
Education
Middle Tennessee State University 2004 — 2008
B.S., Mass Communication
Karns High School 2000 — 2004
Aaron Loflin's Asurion Experience July 2012 - April 2015
Job Sr QA Analyst
Industry Information Technology and Services
Experience
HealthStream April 2015 - Present
Asurion July 2012 - April 2015
Mars Petcare February 2011 - September 2012
Rutherford County Schools January 2010 - February 2011
Outward Bound August 2008 - September 2009
Teen Mania Ministries 2002 - 2003
Skills
Leadership Development, Excel, Access, VBA, Application Development, Linux, Visual Studio, Data Analysis, Mac, Microsoft Excel, Microsoft SQL Server, Testing, Visio, SDLC, Eclipse, Java, JavaScript, HTML, Virtual Machines, SQL, VBScript, Software Quality..., Wilderness Medicine, Android, CRM, Test Planning, Regression Testing, Agile Methodologies
Education
Middle Tennessee State University 2005 — 2009
BS, Business Administration
Motlow State Community College 2003 — 2005
Associates, Applied Sciences
HealthStream April 2015 - Present
Asurion July 2012 - April 2015
Mars Petcare February 2011 - September 2012
Rutherford County Schools January 2010 - February 2011
Outward Bound August 2008 - September 2009
Teen Mania Ministries 2002 - 2003
Skills
Leadership Development, Excel, Access, VBA, Application Development, Linux, Visual Studio, Data Analysis, Mac, Microsoft Excel, Microsoft SQL Server, Testing, Visio, SDLC, Eclipse, Java, JavaScript, HTML, Virtual Machines, SQL, VBScript, Software Quality..., Wilderness Medicine, Android, CRM, Test Planning, Regression Testing, Agile Methodologies
Education
Middle Tennessee State University 2005 — 2009
BS, Business Administration
Motlow State Community College 2003 — 2005
Associates, Applied Sciences
Mia (Drudge) Juerges, MA, PHR's Asurion Experience May 2011 - July 2012
Job ELearning Designer at HCA
Industry Human Resources
Experience
HCA September 2012 - Present
Sandra Hartog & Associates/Fenestra, Inc. July 2012 - September 2012
Asurion May 2011 - July 2012
Middle Tennessee State University July 2009 - April 2011
Quanta Computer Corp September 2010 - December 2010
Rutherford County Goverment May 2010 - September 2010
Nissan Motor Corporation March 2010 - May 2010
Nashville International Airport February 2010 - May 2010
State of Tennessee October 2009 - December 2009
Comdata July 2006 - February 2009
Skills
Training, Instructional Design, E-Learning, Talent Management, Leadership Development, Job Analysis, Organizational..., Leadership, Program Management, Recruiting, Research, Human Resources, Interviews, Performance Management, Career Development, Learning Management, Statistics, Data Analysis, Six Sigma, Employee Training, New Hire Orientations, Lean Manufacturing, SPSS, Captivate, Organizational..., Onboarding, Training Delivery, Needs Analysis, Succession Planning, Management, Workshop Facilitation, Camtasia, Employee Engagement, Employee Benefits, Learning Management..., Instructor-led Training, Process Improvement, Team Building, Consulting, Employee Relations, Customer Service, Coaching
Education
Middle Tennessee State University 2009 — 2011
M.A., Industrial/Organizational Psychology
Middle Tennessee State University 2006 — 2009
B.S., Industrial/Organizational Psychology
HCA September 2012 - Present
Sandra Hartog & Associates/Fenestra, Inc. July 2012 - September 2012
Asurion May 2011 - July 2012
Middle Tennessee State University July 2009 - April 2011
Quanta Computer Corp September 2010 - December 2010
Rutherford County Goverment May 2010 - September 2010
Nissan Motor Corporation March 2010 - May 2010
Nashville International Airport February 2010 - May 2010
State of Tennessee October 2009 - December 2009
Comdata July 2006 - February 2009
Skills
Training, Instructional Design, E-Learning, Talent Management, Leadership Development, Job Analysis, Organizational..., Leadership, Program Management, Recruiting, Research, Human Resources, Interviews, Performance Management, Career Development, Learning Management, Statistics, Data Analysis, Six Sigma, Employee Training, New Hire Orientations, Lean Manufacturing, SPSS, Captivate, Organizational..., Onboarding, Training Delivery, Needs Analysis, Succession Planning, Management, Workshop Facilitation, Camtasia, Employee Engagement, Employee Benefits, Learning Management..., Instructor-led Training, Process Improvement, Team Building, Consulting, Employee Relations, Customer Service, Coaching
Education
Middle Tennessee State University 2009 — 2011
M.A., Industrial/Organizational Psychology
Middle Tennessee State University 2006 — 2009
B.S., Industrial/Organizational Psychology
Corvorggio Powell's Asurion Experience December 2006 - January 2010
Job Associate Inventory Analyst at Epay, a Euronet Worldwide Company
Industry Consumer Goods
Experience
epay, a Euronet Worldwide Company May 2015 - Present
Coca-Cola Company February 2014 - Present
Kontrolled Substance Clothing Co. December 2011 - Present
Pay Desk Associate September 2013 - February 2014
Hallmark Cards January 2011 - July 2013
State Street September 2010 - February 2011
Community Blood Center February 2010 - August 2010
Asurion December 2006 - January 2010
Skills
Retail, Merchandising, Product Development, Sales, Customer Service, Marketing, Leadership, Inventory Management, Marketing Strategy, Sales Operations, Pricing, Inventory Control, Cross-functional Team..., Forecasting, Brand Management, Account Management, Competitive Analysis, Management, Market Planning, Product Marketing, Advertising, Customer Retention, Team Leadership, E-commerce, B2B, Consumer Products, FMCG, Customer Insight, Sales Management, Key Account Management, Shopper Marketing, Insurance, Communication, Marketing Communications, Purchasing, Supply Chain, Event Planning, Event Management, Online Advertising, Online Marketing
Education
Park University 2013 — 2015
Bachelor's degree, Marketing
Metropolitan Community College-Maple Woods 2006 — 2012
Associate of Arts (A.A.), General Studies
epay, a Euronet Worldwide Company May 2015 - Present
Coca-Cola Company February 2014 - Present
Kontrolled Substance Clothing Co. December 2011 - Present
Pay Desk Associate September 2013 - February 2014
Hallmark Cards January 2011 - July 2013
State Street September 2010 - February 2011
Community Blood Center February 2010 - August 2010
Asurion December 2006 - January 2010
Skills
Retail, Merchandising, Product Development, Sales, Customer Service, Marketing, Leadership, Inventory Management, Marketing Strategy, Sales Operations, Pricing, Inventory Control, Cross-functional Team..., Forecasting, Brand Management, Account Management, Competitive Analysis, Management, Market Planning, Product Marketing, Advertising, Customer Retention, Team Leadership, E-commerce, B2B, Consumer Products, FMCG, Customer Insight, Sales Management, Key Account Management, Shopper Marketing, Insurance, Communication, Marketing Communications, Purchasing, Supply Chain, Event Planning, Event Management, Online Advertising, Online Marketing
Education
Park University 2013 — 2015
Bachelor's degree, Marketing
Metropolitan Community College-Maple Woods 2006 — 2012
Associate of Arts (A.A.), General Studies
Ashley Meeks Ashley Meeks's Asurion Experience June 2015 - Present
Job Interested in social media, booking (music industry), and marketing.
Industry Entertainment
Experience
Asurion June 2015 - Present
Asurion October 2014 - June 2015
Asurion January 2014 - October 2014
Asurion August 2013 - December 2013
International Entertainment Buyers Association (IEBA) June 2013 - July 2013
US Army (Civilian) May 2009 - July 2010
Skills
Cvent, Microsoft Word, Microsoft Excel, Microsoft Office, Prezi, PowerPoint, Music Industry, Customer Service, Administrative..., Fleet Management, Fleet Operations, Fleet Services, Federal Government, Receivers, Entertainment Industry, Social Media, Blogging, Social Networking, Event Planning
Education
Middle Tennessee State University 2015 — 2018
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of North Alabama 2009 — 2013
Bachelor of Science (B.S.), Entertainment Business
Asurion June 2015 - Present
Asurion October 2014 - June 2015
Asurion January 2014 - October 2014
Asurion August 2013 - December 2013
International Entertainment Buyers Association (IEBA) June 2013 - July 2013
US Army (Civilian) May 2009 - July 2010
Skills
Cvent, Microsoft Word, Microsoft Excel, Microsoft Office, Prezi, PowerPoint, Music Industry, Customer Service, Administrative..., Fleet Management, Fleet Operations, Fleet Services, Federal Government, Receivers, Entertainment Industry, Social Media, Blogging, Social Networking, Event Planning
Education
Middle Tennessee State University 2015 — 2018
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of North Alabama 2009 — 2013
Bachelor of Science (B.S.), Entertainment Business
Ryan Batey's Asurion Experience February 2014 - June 2014
Job Human Resources Business Consultant at Georgia Power Company
Industry Human Resources
Experience
Georgia Power Company July 2015 - Present
Morgan Stanley September 2014 - May 2015
Asurion February 2014 - June 2014
Allstate July 2011 - February 2014
HIROTEC America, Inc. August 2010 - May 2011
Tyco Electronics 2008 - 2008
Skills
Labor Relations, Talent Acquisition, Performance Management, Deferred Compensation, Union Avoidance, Workforce Planning, HR Consulting, Job Descriptions, Global Compensation, HR Policies, Job Analysis, HRIS, Human Resources
Education
Michigan State University 2007 — 2009
MHRLR, Labor & Industrial Relations
Michigan State University 2003 — 2006
BA, Stdy Soc Sci-Hm Res Scty
Georgia Power Company July 2015 - Present
Morgan Stanley September 2014 - May 2015
Asurion February 2014 - June 2014
Allstate July 2011 - February 2014
HIROTEC America, Inc. August 2010 - May 2011
Tyco Electronics 2008 - 2008
Skills
Labor Relations, Talent Acquisition, Performance Management, Deferred Compensation, Union Avoidance, Workforce Planning, HR Consulting, Job Descriptions, Global Compensation, HR Policies, Job Analysis, HRIS, Human Resources
Education
Michigan State University 2007 — 2009
MHRLR, Labor & Industrial Relations
Michigan State University 2003 — 2006
BA, Stdy Soc Sci-Hm Res Scty
Ahmed Farah Ahmed Farah's Asurion Experience January 2013 - December 2014
Job BI QA Analyst at HealthStream
Industry Information Technology and Services
Experience
HealthStream August 2015 - Present
EFT Source January 2015 - July 2015
Asurion January 2013 - December 2014
Arbor Healthcare March 2012 - November 2012
NAMT July 2010 - August 2011
Alorica June 2010 - January 2011
Asurion July 2009 - July 2010
Asurion July 2009 - June 2010
Skills
Microsoft Office, Visual Basic, Visio, Microsoft Excel, Data Analysis, Customer Service, Access, Quality Control, Windows, HIPAA, SQL, Outlook, Programming, Visual Studio, Databases, HTML, CSS, C#, Software Testing Life..., ETL, Informatica Powercenter
Education
Middle Tennessee State University
BBA, Information Systems
HealthStream August 2015 - Present
EFT Source January 2015 - July 2015
Asurion January 2013 - December 2014
Arbor Healthcare March 2012 - November 2012
NAMT July 2010 - August 2011
Alorica June 2010 - January 2011
Asurion July 2009 - July 2010
Asurion July 2009 - June 2010
Skills
Microsoft Office, Visual Basic, Visio, Microsoft Excel, Data Analysis, Customer Service, Access, Quality Control, Windows, HIPAA, SQL, Outlook, Programming, Visual Studio, Databases, HTML, CSS, C#, Software Testing Life..., ETL, Informatica Powercenter
Education
Middle Tennessee State University
BBA, Information Systems
Thaddeus Kasubinski Thaddeus Kasubinski's Asurion Experience June 2014 - Present
Job Asurion Regional Account Manager Verizon Wireless Midwest Care & SPC
Industry Wireless
Experience
Asurion June 2014 - Present
Asurion June 2013 - May 2014
Asurion July 2012 - May 2013
Asurion November 2010 - July 2012
Clearwire June 2010 - November 2010
Cricket Communications February 2008 - May 2010
Viking Pools LLC June 2007 - January 2008
Anthony & Sylvan Pools January 2005 - May 2007
POOLCORP January 2003 - January 2005
Skills
Contract Negotiations, Budgeting, Customer Service, Lean Manufacturing, Continuous Improvement, Process Improvement, Wireless, Insurance, Call Center Development, Call Center, Retail, Retail Purchasing, Technology, Indirect Sales Channels, Indirect Channel Sales, Client-focused, Extended Warranty, Warranty, Licensed Property &..., Property & Casualty..., Vendor Partnerships, Logistics, Reconditioning, Call Center..., Sales Channel..., Big Box, Local Marketing, Grassroots Marketing, Grassroots Development, Grassroots Communication, SME development, SME management, Coaching, Sales Growth, Sales Operations, Sales Workshops, Management, Managing Associates, Operations Management, Inventory Management, Inventory Accuracy, Technical Subject Matter, Interview Preparation, Interviewing Skills, Negotiation, Compromise, Driving Performance, Driving Traffic, Resource Management, Six Sigma
Education
Monmouth University
Master's degree
Rutgers, The State University of New Jersey-New Brunswick
Bachelor's degree
Mercer County Community College
Associate's degree
Asurion June 2014 - Present
Asurion June 2013 - May 2014
Asurion July 2012 - May 2013
Asurion November 2010 - July 2012
Clearwire June 2010 - November 2010
Cricket Communications February 2008 - May 2010
Viking Pools LLC June 2007 - January 2008
Anthony & Sylvan Pools January 2005 - May 2007
POOLCORP January 2003 - January 2005
Skills
Contract Negotiations, Budgeting, Customer Service, Lean Manufacturing, Continuous Improvement, Process Improvement, Wireless, Insurance, Call Center Development, Call Center, Retail, Retail Purchasing, Technology, Indirect Sales Channels, Indirect Channel Sales, Client-focused, Extended Warranty, Warranty, Licensed Property &..., Property & Casualty..., Vendor Partnerships, Logistics, Reconditioning, Call Center..., Sales Channel..., Big Box, Local Marketing, Grassroots Marketing, Grassroots Development, Grassroots Communication, SME development, SME management, Coaching, Sales Growth, Sales Operations, Sales Workshops, Management, Managing Associates, Operations Management, Inventory Management, Inventory Accuracy, Technical Subject Matter, Interview Preparation, Interviewing Skills, Negotiation, Compromise, Driving Performance, Driving Traffic, Resource Management, Six Sigma
Education
Monmouth University
Master's degree
Rutgers, The State University of New Jersey-New Brunswick
Bachelor's degree
Mercer County Community College
Associate's degree
Alemzewd Sebsebie's Asurion Experience January 2005 - Present
Job QA Engineering Technician/ SC SharePoint Site Management
Industry Wireless
Experience
Asurion January 2005 - Present
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Data Mining, Reports, PowerPoint, Quality Assurance, Quality Control
Education
Middle Tennessee State University 2011 — 2015
Bachelor’s Degree, Buisness Development and Administration
Asurion January 2005 - Present
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Data Mining, Reports, PowerPoint, Quality Assurance, Quality Control
Education
Middle Tennessee State University 2011 — 2015
Bachelor’s Degree, Buisness Development and Administration
Anne Hari's Asurion Experience April 2012 - December 2014
Job Senior Director HR & Recruiting at emids
Industry Human Resources
Experience
Franklin-Belle. Healthcare Executive Recruiting January 2015 - April 2015
Asurion April 2012 - December 2014
Emdeon September 2007 - April 2012
Robert Half Technology May 2007 - September 2007
Alcoa, Inc. December 2005 - April 2007
The Tardy Company August 2005 - November 2005
Cohesion Technology Services (formerly PSI Consulting) November 2004 - August 2005
NPCC June 2002 - October 2004
Spectrum Control Systems (a FirstEnergy company) November 1999 - June 2002
Skills
Talent Acquisition, Technical Recruiting, Sourcing, Hiring, Recruitment/Retention, Interviewing, Process Improvement, Organizational..., Healthcare, Full-cycle Recruiting, Program Management, Applicant Tracking..., Process Engineering, Talent Mining, Human Resources, Budgets, Recruiting, Telecommunications, Management Consulting, Interviews, Training, Business Process..., Contract Negotiation, Operations Management, Negotiation, Account Management, Talent Management, Team Building, System Administration, Sales Management, Management, Leadership, Employee Relations, Strategic Planning, Change Management, Enterprise Software, Strategy, Consulting, Project Management, Vendor Management, Performance Management, Onboarding
Education
Miami University 1996 — 2001
BS in Business Administration, Organizational Leadership, International Business
Franklin-Belle. Healthcare Executive Recruiting January 2015 - April 2015
Asurion April 2012 - December 2014
Emdeon September 2007 - April 2012
Robert Half Technology May 2007 - September 2007
Alcoa, Inc. December 2005 - April 2007
The Tardy Company August 2005 - November 2005
Cohesion Technology Services (formerly PSI Consulting) November 2004 - August 2005
NPCC June 2002 - October 2004
Spectrum Control Systems (a FirstEnergy company) November 1999 - June 2002
Skills
Talent Acquisition, Technical Recruiting, Sourcing, Hiring, Recruitment/Retention, Interviewing, Process Improvement, Organizational..., Healthcare, Full-cycle Recruiting, Program Management, Applicant Tracking..., Process Engineering, Talent Mining, Human Resources, Budgets, Recruiting, Telecommunications, Management Consulting, Interviews, Training, Business Process..., Contract Negotiation, Operations Management, Negotiation, Account Management, Talent Management, Team Building, System Administration, Sales Management, Management, Leadership, Employee Relations, Strategic Planning, Change Management, Enterprise Software, Strategy, Consulting, Project Management, Vendor Management, Performance Management, Onboarding
Education
Miami University 1996 — 2001
BS in Business Administration, Organizational Leadership, International Business
Benedict Varela Benedict Varela's Asurion Experience June 2013 - May 2014
Job Solutions Consultant at Aspect Software
Industry Computer Software
Experience
Aspect Software May 2014 - Present
Asurion June 2013 - May 2014
C3 Consulting November 2011 - June 2013
Aspect Software June 2004 - November 2011
Performance Food Group Customized Distribution May 2002 - June 2004
Skills
Microsoft SQL Server, Enterprise Architecture, Oracle, SQL, Business Analysis, IIS, Windows, Software Implementation, HTML, Microsoft Office, VMware, Integration, SharePoint, Windows Server, Product Demonstration, Technical Support, Professional Services, Linux, Requirements Analysis, Workforce Management, Databases, Visio, MS Office Suite, JavaScript, Windows Client OS, VMware Infrastructure, Software Integration, Cross-functional Team..., UML, Java, SQL Server, XML, .NET, EMC, RFP, Software Project..., Business Architecture, Facilitation
Education
Middle Tennessee State University 2000 — 2004
Bachelor of Science, Computer Science
University of Central Florida 1997 — 2000
Biology
Aspect Software May 2014 - Present
Asurion June 2013 - May 2014
C3 Consulting November 2011 - June 2013
Aspect Software June 2004 - November 2011
Performance Food Group Customized Distribution May 2002 - June 2004
Skills
Microsoft SQL Server, Enterprise Architecture, Oracle, SQL, Business Analysis, IIS, Windows, Software Implementation, HTML, Microsoft Office, VMware, Integration, SharePoint, Windows Server, Product Demonstration, Technical Support, Professional Services, Linux, Requirements Analysis, Workforce Management, Databases, Visio, MS Office Suite, JavaScript, Windows Client OS, VMware Infrastructure, Software Integration, Cross-functional Team..., UML, Java, SQL Server, XML, .NET, EMC, RFP, Software Project..., Business Architecture, Facilitation
Education
Middle Tennessee State University 2000 — 2004
Bachelor of Science, Computer Science
University of Central Florida 1997 — 2000
Biology
Rob DeNio Rob DeNio's Asurion Experience January 2011 - Present
Job
Industry Consumer Services
Experience
Asurion January 2011 - Present
General Motors April 2010 - January 2011
General Motors July 2009 - June 2010
General Motors September 2005 - June 2009
GfK Automotive February 2004 - August 2005
Skills
Product Development, Contract Negotiation, Qualitative Research, Market Research, Competitive Analysis, Strategy, Marketing, Market Analysis, Analytics, Marketing Strategy, Strategic Planning, Customer Insight, Marketing Research, Forecasting, Business Strategy, Segmentation, New Business Development, Business Planning, Competitive Intelligence, Quantitative Research, Business Development, CRM, Pricing
Education
Walsh College of Accountancy and Business Administration 2007 — 2009
MBA, International Business
Michigan State University 1997 — 2001
BA, Social Sciences
Asurion January 2011 - Present
General Motors April 2010 - January 2011
General Motors July 2009 - June 2010
General Motors September 2005 - June 2009
GfK Automotive February 2004 - August 2005
Skills
Product Development, Contract Negotiation, Qualitative Research, Market Research, Competitive Analysis, Strategy, Marketing, Market Analysis, Analytics, Marketing Strategy, Strategic Planning, Customer Insight, Marketing Research, Forecasting, Business Strategy, Segmentation, New Business Development, Business Planning, Competitive Intelligence, Quantitative Research, Business Development, CRM, Pricing
Education
Walsh College of Accountancy and Business Administration 2007 — 2009
MBA, International Business
Michigan State University 1997 — 2001
BA, Social Sciences
Michele Hodges Michele Hodges's Asurion Experience August 2010 - May 2015
Job
Industry Law Practice
Experience
Hodges Law, LLC November 2014 - Present
Asurion August 2010 - May 2015
HCA February 2008 - August 2010
Fontis Healthcare Services, Inc. 2005 - 2007
Covenant Reliance Producers 2005 - 2005
CNA Life Insurance 1999 - 2003
Bryan, Pendleton, Swats, McAllister September 1995 - October 1999
Skills
Internal Communications, Media Relations, Editing, Copywriting, Fundraising, Public Relations, Strategic planning, Strategic Communications, Corporate Communications, Marketing Communications, Marketing, Strategic Planning, Training, Product Marketing, SharePoint, Social Media, Web Content, Thought Leadership
Education
Nashville School of Law 2010 — 2014
JD
Middle Tennessee State University 1998 — 2000
M.S.
Vanderbilt University 1986 — 1990
B.A.
Germantown High School 1982 — 1986
Hodges Law, LLC November 2014 - Present
Asurion August 2010 - May 2015
HCA February 2008 - August 2010
Fontis Healthcare Services, Inc. 2005 - 2007
Covenant Reliance Producers 2005 - 2005
CNA Life Insurance 1999 - 2003
Bryan, Pendleton, Swats, McAllister September 1995 - October 1999
Skills
Internal Communications, Media Relations, Editing, Copywriting, Fundraising, Public Relations, Strategic planning, Strategic Communications, Corporate Communications, Marketing Communications, Marketing, Strategic Planning, Training, Product Marketing, SharePoint, Social Media, Web Content, Thought Leadership
Education
Nashville School of Law 2010 — 2014
JD
Middle Tennessee State University 1998 — 2000
M.S.
Vanderbilt University 1986 — 1990
B.A.
Germantown High School 1982 — 1986
Clyde R. Troutman, MBA Clyde R. Troutman, MBA's Asurion Experience November 2014 - Present
Job Product Manager at Asurion
Industry Information Technology and Services
Experience
Asurion November 2014 - Present
Asurion June 2013 - November 2014
Asurion December 2011 - June 2013
Apex Systems / Asurion November 2009 - December 2011
4C Solutions 2008 - August 2009
Nissan North America August 2006 - March 2007
General Motors November 1999 - July 2006
General Motors Warranty Parts Center 2005 - 2006
Saturn 1999 - 2001
Electronic Data Systems May 1985 - November 1999
Skills
Visio, SDLC, Software Documentation, Integration, Business Analysis, Business Process, Project Management, Management, Strategy, Leadership, Analysis, Access, Telecommunications, Enterprise Software, SQL
Education
Middle Tennessee State University 1992 — 1997
MBA, Management, Business
Walsh College 1982 — 1986
BBA, Computer Information Systems
Asurion November 2014 - Present
Asurion June 2013 - November 2014
Asurion December 2011 - June 2013
Apex Systems / Asurion November 2009 - December 2011
4C Solutions 2008 - August 2009
Nissan North America August 2006 - March 2007
General Motors November 1999 - July 2006
General Motors Warranty Parts Center 2005 - 2006
Saturn 1999 - 2001
Electronic Data Systems May 1985 - November 1999
Skills
Visio, SDLC, Software Documentation, Integration, Business Analysis, Business Process, Project Management, Management, Strategy, Leadership, Analysis, Access, Telecommunications, Enterprise Software, SQL
Education
Middle Tennessee State University 1992 — 1997
MBA, Management, Business
Walsh College 1982 — 1986
BBA, Computer Information Systems
Cecil Tidwell Cecil Tidwell's Asurion Experience September 2009 - September 2012
Job Production Management at Wegmann Automotive USA Inc.
Industry Automotive
Experience
Calsonic Kansei North America, Inc. September 2012 - March 2015
Asurion September 2009 - September 2012
Dell Inc. April 2005 - April 2009
Dell Inc. May 2000 - March 2005
Skills
Resource Management, Leadership Development, Business Strategy, Salesforce.com, Demand Planning, Six Sigma, Team Leadership, Management, Lean Manufacturing, Continuous Improvement, Cross-functional Team..., Manufacturing, Leadership, Training, Inventory Management, Project Planning, Kaizen, Software Documentation, Logistics, Warehousing, Analysis, Operations Management, Process Improvement, Inventory Control, Value Stream Mapping, Supply Chain, 5S, Business Process..., Process Engineering, Materials Management, Operational Excellence, Root Cause Analysis, Purchasing, MRP, Kanban, Supply Management, Toyota Production System, Supply Chain..., Manufacturing..., ISO, Quality Management, Supply Chain Management, DMAIC, Quality Assurance, Procurement, JIT, FMEA, Automotive, Manufacturing Operations, Logistics Management
Education
Middle Tennessee State University
Bachelor of Science, Aerospace
Flight Safety Vero Beach 1995 — 1995
Calsonic Kansei North America, Inc. September 2012 - March 2015
Asurion September 2009 - September 2012
Dell Inc. April 2005 - April 2009
Dell Inc. May 2000 - March 2005
Skills
Resource Management, Leadership Development, Business Strategy, Salesforce.com, Demand Planning, Six Sigma, Team Leadership, Management, Lean Manufacturing, Continuous Improvement, Cross-functional Team..., Manufacturing, Leadership, Training, Inventory Management, Project Planning, Kaizen, Software Documentation, Logistics, Warehousing, Analysis, Operations Management, Process Improvement, Inventory Control, Value Stream Mapping, Supply Chain, 5S, Business Process..., Process Engineering, Materials Management, Operational Excellence, Root Cause Analysis, Purchasing, MRP, Kanban, Supply Management, Toyota Production System, Supply Chain..., Manufacturing..., ISO, Quality Management, Supply Chain Management, DMAIC, Quality Assurance, Procurement, JIT, FMEA, Automotive, Manufacturing Operations, Logistics Management
Education
Middle Tennessee State University
Bachelor of Science, Aerospace
Flight Safety Vero Beach 1995 — 1995
Conner Tolley Conner Tolley's Asurion Experience August 2014 - Present
Job Test Automation Engineer at Asurion
Industry Computer Software
Experience
Asurion August 2014 - Present
Qualifacts December 2013 - July 2014
VitalChek Network, Inc. June 2011 - December 2013
2009 Middle Tennessee State University May 2009 - September 2010
Project 83 May 2009 - September 2009
Skills
HTML, SQL, MySQL, SQL Server, PHP, Ruby, Test Automation, Watir, Selenium, Web Development, CSS, Microsoft SQL Server, Troubleshooting, Databases, Subversion, Windows, JavaScript, JIRA, Java, JBoss Application Server, Hibernate, Web Services, Eclipse, Java Enterprise Edition, JSP
Education
Middle Tennessee State University 2008 — 2010
Masters Degree, Computer Information Systems 2010
University of Tennessee 1997 — 2001
B.A. Degree, Psychology 2002
Asurion August 2014 - Present
Qualifacts December 2013 - July 2014
VitalChek Network, Inc. June 2011 - December 2013
2009 Middle Tennessee State University May 2009 - September 2010
Project 83 May 2009 - September 2009
Skills
HTML, SQL, MySQL, SQL Server, PHP, Ruby, Test Automation, Watir, Selenium, Web Development, CSS, Microsoft SQL Server, Troubleshooting, Databases, Subversion, Windows, JavaScript, JIRA, Java, JBoss Application Server, Hibernate, Web Services, Eclipse, Java Enterprise Edition, JSP
Education
Middle Tennessee State University 2008 — 2010
Masters Degree, Computer Information Systems 2010
University of Tennessee 1997 — 2001
B.A. Degree, Psychology 2002
Cheryl Webster-Bullock Cheryl Webster-Bullock's Asurion Experience 2006 - December 2010
Job Fuel Support Specialist at AMBEST, Inc.
Industry Wireless
Experience
AMBEST, Inc. February 2014 - Present
Randstad September 2013 - February 2014
Pet Community Center 2011 - 2013
Asurion 2006 - December 2010
Asurion 2005 - 2006
Asurion 2004 - 2005
Skills
Microsoft Excel, Marketing, Management, Marketing Communications, Budgets, Invoicing, Training, Event Planning, Analysis, Administrative Support, Customer Satisfaction, Records Maintenance, Wildlife Management, Direct Mail, Project Management, Vendor Management
Education
Middle Tennessee State University
Bachelor of Science (B.S.), Business Management
AMBEST, Inc. February 2014 - Present
Randstad September 2013 - February 2014
Pet Community Center 2011 - 2013
Asurion 2006 - December 2010
Asurion 2005 - 2006
Asurion 2004 - 2005
Skills
Microsoft Excel, Marketing, Management, Marketing Communications, Budgets, Invoicing, Training, Event Planning, Analysis, Administrative Support, Customer Satisfaction, Records Maintenance, Wildlife Management, Direct Mail, Project Management, Vendor Management
Education
Middle Tennessee State University
Bachelor of Science (B.S.), Business Management
Munetaka Araki Munetaka Araki's Asurion Experience October 2013 - July 2014
Job Computer Technician at Avnet
Industry Consumer Electronics
Experience
Avnet July 2014 - Present
Asurion October 2013 - July 2014
Ross Stores June 2010 - August 2013
Cost Plus World Market February 2009 - February 2010
Anderson Security Agency 2004 - 2008
Skills
CompTIA, CompTIA A+ Certification, Linux, Windows 7, Retail, Computer Hardware, Customer Service, Leadership, Network Administration, Hardware, CompTIA A+
Education
Western Governors University 2015 — 2019
Bachelor's Degree Network Security Emphasis, Bachelor of Science, IT Security
Mesa Community College 2010 — 2013
Associate of Applied Science, Network and System Administration/Administrator, GPA 3.21
Nothern Arizona University 1994 — 1997
Avnet July 2014 - Present
Asurion October 2013 - July 2014
Ross Stores June 2010 - August 2013
Cost Plus World Market February 2009 - February 2010
Anderson Security Agency 2004 - 2008
Skills
CompTIA, CompTIA A+ Certification, Linux, Windows 7, Retail, Computer Hardware, Customer Service, Leadership, Network Administration, Hardware, CompTIA A+
Education
Western Governors University 2015 — 2019
Bachelor's Degree Network Security Emphasis, Bachelor of Science, IT Security
Mesa Community College 2010 — 2013
Associate of Applied Science, Network and System Administration/Administrator, GPA 3.21
Nothern Arizona University 1994 — 1997
Cory Turner Cory Turner's Asurion Experience January 2012 - October 2013
Job Senior Analyst IT at Asurion
Industry Telecommunications
Experience
Asurion January 2012 - October 2013
Ericsson February 2011 - July 2011
Nortel March 2010 - February 2011
Nortel March 2009 - March 2010
Nortel 2006 - March 2009
Nortel 1998 - 2006
Nortel 1994 - 1998
Skills
Forecasting, SAP, Cost Accounting, Variance Analysis, Consolidation, Financial Analysis, Financial Reporting, Inventory Analysis, Budgets, Strategic Financial..., Account Reconciliation, Analysis, Microsoft Office, Revenue, Finance, Cross-functional Team..., Supply Chain, SAP BW, Business Analysis, Data Analysis, Data Mining, Financial Accounting, Inventory Control, Accounts Payable, Accounting, Auditing, Accounts Receivable, Oracle E-Business Suite, Oracle Applications, Oracle Financials, Supply Chain Finance, Margin Analysis, CA Clarity, JIRA, PowerPivot, PowerView, SharePoint, Predictive Analytics, Reporting & Analysis
Education
Middle Tennessee State University 1987 — 1991
BBA, Accounting
Asurion January 2012 - October 2013
Ericsson February 2011 - July 2011
Nortel March 2010 - February 2011
Nortel March 2009 - March 2010
Nortel 2006 - March 2009
Nortel 1998 - 2006
Nortel 1994 - 1998
Skills
Forecasting, SAP, Cost Accounting, Variance Analysis, Consolidation, Financial Analysis, Financial Reporting, Inventory Analysis, Budgets, Strategic Financial..., Account Reconciliation, Analysis, Microsoft Office, Revenue, Finance, Cross-functional Team..., Supply Chain, SAP BW, Business Analysis, Data Analysis, Data Mining, Financial Accounting, Inventory Control, Accounts Payable, Accounting, Auditing, Accounts Receivable, Oracle E-Business Suite, Oracle Applications, Oracle Financials, Supply Chain Finance, Margin Analysis, CA Clarity, JIRA, PowerPivot, PowerView, SharePoint, Predictive Analytics, Reporting & Analysis
Education
Middle Tennessee State University 1987 — 1991
BBA, Accounting
Blessing Aimuan, CSM Blessing Aimuan, CSM's Asurion Experience Sr. Technical Business AnalystAsurionFebruary 2013 - Present
Job IT Manager at Asurion
Industry Information Technology and Services
Experience
Asurion Sr. Technical Business AnalystAsurionFebruary 2013 - Present
Community Health Systems January 2012 - January 2013
Asurion August 2010 - December 2011
Healthcare Management Systems August 2006 - August 2010
National Association of State Boards of Accountancy December 2003 - August 2006
National Association of State Boards of Accountancy May 2001 - December 2003
Gaylord Cable Networks June 1999 - May 2001
Skills
Agile, eForms, Use Case Analysis, User Stories, Scrum, Unit Testing, End-to-end Testing, QA Automation, Localization Testing, UI testing, Regression Testing, Defect Tracking, Agile Methodologies, XML Schema, JavaScript, C++, SQL, RPG, iTKO LISA, TIBCO, Seagull, .NET, HIPAA, Healthcare, Revenue Cycle, EHR, SDLC, Healthcare Information..., Testing, IBM iSeries, Usability Testing, Quality Center, HL7, Requirements Gathering, Quality Assurance, Visio, Software Quality..., Software Implementation, JIRA, Systems Analysis, SharePoint, Program Management, Software Documentation, Integration, Programming, Test Planning, Certified Scrum Master..., Requirements Analysis, Agile Project Management, Software Project...
Education
Middle Tennessee State University 1999 — 2003
Bachelor of Science, Engineering Technology; Computer Engineering Technology
Asurion Sr. Technical Business AnalystAsurionFebruary 2013 - Present
Community Health Systems January 2012 - January 2013
Asurion August 2010 - December 2011
Healthcare Management Systems August 2006 - August 2010
National Association of State Boards of Accountancy December 2003 - August 2006
National Association of State Boards of Accountancy May 2001 - December 2003
Gaylord Cable Networks June 1999 - May 2001
Skills
Agile, eForms, Use Case Analysis, User Stories, Scrum, Unit Testing, End-to-end Testing, QA Automation, Localization Testing, UI testing, Regression Testing, Defect Tracking, Agile Methodologies, XML Schema, JavaScript, C++, SQL, RPG, iTKO LISA, TIBCO, Seagull, .NET, HIPAA, Healthcare, Revenue Cycle, EHR, SDLC, Healthcare Information..., Testing, IBM iSeries, Usability Testing, Quality Center, HL7, Requirements Gathering, Quality Assurance, Visio, Software Quality..., Software Implementation, JIRA, Systems Analysis, SharePoint, Program Management, Software Documentation, Integration, Programming, Test Planning, Certified Scrum Master..., Requirements Analysis, Agile Project Management, Software Project...
Education
Middle Tennessee State University 1999 — 2003
Bachelor of Science, Engineering Technology; Computer Engineering Technology
Randol Arias Randol Arias's Asurion Experience June 2012 - Present
Job Insurance CSR at Asurion
Industry Financial Services
Experience
Asurion June 2012 - Present
2Xtreme Hosting & Server Management January 2001 - Present
Wells Fargo Bank November 2000 - May 2012
Skills
Banking, Financial Analysis, Private Banking, Lotus Notes, Financial Modeling, Finance, Fixed Income, Sales, Outlook, Customer Service, Sales Management, Foreign Exchange, Debit Cards, Options, Personal Finance
Education
Miami Dade College 2011 — 2012
business admistration, Business Administration and Management, General
universidad nacional perdo enriquez ureña 1998 — 2001
industrial engineering, Industrial Engineering
Asurion June 2012 - Present
2Xtreme Hosting & Server Management January 2001 - Present
Wells Fargo Bank November 2000 - May 2012
Skills
Banking, Financial Analysis, Private Banking, Lotus Notes, Financial Modeling, Finance, Fixed Income, Sales, Outlook, Customer Service, Sales Management, Foreign Exchange, Debit Cards, Options, Personal Finance
Education
Miami Dade College 2011 — 2012
business admistration, Business Administration and Management, General
universidad nacional perdo enriquez ureña 1998 — 2001
industrial engineering, Industrial Engineering
Josh Andersen Josh Andersen's Asurion Experience April 2002 - April 2003
Job EDI Analyst at Franklin American Mortgage Company
Industry Information Technology and Services
Experience
Franklin American Mortgage Company January 2015 - Present
Franklin American Mortgage Company September 2011 - December 2014
Comdata August 2008 - August 2011
Space In Town Real Estate May 2007 - March 2008
Middle Tennessee State University August 2004 - December 2006
Asurion April 2002 - April 2003
Skills
Microsoft SQL Server, Databases, SQL, Perl, XML, Linux, MySQL, Unix, Git, PHP, Visio, Java, C#, Apache, Technical Support, HTML, .NET, Image Processing, GWT, C++, C, Dreamweaver, Photoshop, JavaScript, Tomcat, T-SQL, OpenGL, Access
Education
Middle Tennessee State University 2000 — 2006
Bachelor of Science, Computer Science
Franklin American Mortgage Company January 2015 - Present
Franklin American Mortgage Company September 2011 - December 2014
Comdata August 2008 - August 2011
Space In Town Real Estate May 2007 - March 2008
Middle Tennessee State University August 2004 - December 2006
Asurion April 2002 - April 2003
Skills
Microsoft SQL Server, Databases, SQL, Perl, XML, Linux, MySQL, Unix, Git, PHP, Visio, Java, C#, Apache, Technical Support, HTML, .NET, Image Processing, GWT, C++, C, Dreamweaver, Photoshop, JavaScript, Tomcat, T-SQL, OpenGL, Access
Education
Middle Tennessee State University 2000 — 2006
Bachelor of Science, Computer Science
Mark Krug Mark Krug's Asurion Experience December 2002 - August 2009
Job Entrepreneur / Software Development Consultant / Chairman / CEO @ Paladin Pursuit, Inc
Industry Computer Software
Experience
Paladin Pursuit, Inc October 2009 - Present
National Marine Corps Business Network February 2012 - May 2015
Asurion December 2002 - August 2009
lock\line 2002 - 2006
Covansys September 2000 - February 2002
Fidelity National Information Systems 2002 - 2002
Ciber March 2000 - August 2000
Aerotek February 1999 - February 2000
H & R Block February 1999 - February 2000
Computer Data Systems Inc. December 1997 - December 1998
Skills
Software Development, Testing, Software Quality..., Test Automation, Software Engineering, Visual Studio, Microsoft SQL Server, Test Planning, Java, Visual Basic, Security, Mobile Applications, C++, VBScript, Web Applications, Scrum, Software Project..., MySQL, XML, SQL, SDLC, C#, .NET, Perl, Quality Assurance, Databases, Requirements Analysis, Intuitive, Entrepreneur, Network Administration, Corporate Branding, Corporate Identity, Website Development, Discrete Mathematics, Coding Theory, SQL Server, RUP, Android, Application Development, PHP, HTML, Solutions Development, Programming, Consulting, Process Improvement, Operating Systems, Manual Testing, Agile Methodologies, ASP.NET MVC, SOA
Education
University of Missouri-Kansas City 2006 — 2010
BS - Computer Science, Software Engineering
Metropolitan Community College-Penn Valley 2003 — 2005
Associate of Arts and Sciences (A.A.S.), Computer Science
Penn Valley Community College 2003 — 2005
AAS - Computer Science, Software Development / Programming
Hawaiian Kempo Karate & Kobudo
Martial Arts
Paladin Pursuit, Inc October 2009 - Present
National Marine Corps Business Network February 2012 - May 2015
Asurion December 2002 - August 2009
lock\line 2002 - 2006
Covansys September 2000 - February 2002
Fidelity National Information Systems 2002 - 2002
Ciber March 2000 - August 2000
Aerotek February 1999 - February 2000
H & R Block February 1999 - February 2000
Computer Data Systems Inc. December 1997 - December 1998
Skills
Software Development, Testing, Software Quality..., Test Automation, Software Engineering, Visual Studio, Microsoft SQL Server, Test Planning, Java, Visual Basic, Security, Mobile Applications, C++, VBScript, Web Applications, Scrum, Software Project..., MySQL, XML, SQL, SDLC, C#, .NET, Perl, Quality Assurance, Databases, Requirements Analysis, Intuitive, Entrepreneur, Network Administration, Corporate Branding, Corporate Identity, Website Development, Discrete Mathematics, Coding Theory, SQL Server, RUP, Android, Application Development, PHP, HTML, Solutions Development, Programming, Consulting, Process Improvement, Operating Systems, Manual Testing, Agile Methodologies, ASP.NET MVC, SOA
Education
University of Missouri-Kansas City 2006 — 2010
BS - Computer Science, Software Engineering
Metropolitan Community College-Penn Valley 2003 — 2005
Associate of Arts and Sciences (A.A.S.), Computer Science
Penn Valley Community College 2003 — 2005
AAS - Computer Science, Software Development / Programming
Hawaiian Kempo Karate & Kobudo
Martial Arts
Bernie Pinto Bernie Pinto's Asurion Experience August 2015 - Present
Job Principal Program Manager at Asurion
Industry Wireless
Experience
Asurion August 2015 - Present
Asurion February 2014 - August 2015
Asurion September 2012 - February 2014
Dell June 2011 - October 2012
Asurion June 2008 - June 2011
Dell April 2006 - March 2008
Dell May 2005 - April 2006
Dell January 2000 - April 2005
Deutsche Bank July 1999 - January 2000
Comdata June 1990 - February 1999
Skills
Process Improvement, Program Management, Call Center, Business Process..., Vendor Management, Agile Methodolgy, Operations Management, Sales Operations, Ramp-up
Education
Middle Tennessee State University 1992 — 1994
MBA, Business Managemen
Middle Tennessee State University 1990 — 1992
BBA, Finance
University of Mississippi 1984 — 1986
Business
Montgomery Bell Academy 1978 — 1984
High School, College Prep
Asurion August 2015 - Present
Asurion February 2014 - August 2015
Asurion September 2012 - February 2014
Dell June 2011 - October 2012
Asurion June 2008 - June 2011
Dell April 2006 - March 2008
Dell May 2005 - April 2006
Dell January 2000 - April 2005
Deutsche Bank July 1999 - January 2000
Comdata June 1990 - February 1999
Skills
Process Improvement, Program Management, Call Center, Business Process..., Vendor Management, Agile Methodolgy, Operations Management, Sales Operations, Ramp-up
Education
Middle Tennessee State University 1992 — 1994
MBA, Business Managemen
Middle Tennessee State University 1990 — 1992
BBA, Finance
University of Mississippi 1984 — 1986
Business
Montgomery Bell Academy 1978 — 1984
High School, College Prep
Abby Harkins Abby Harkins's Asurion Experience August 2007 - January 2010
Job Home Healthcare Provider
Industry Hospital & Health Care
Experience
M.A. Booking June 2015 - Present
New Vision Baptist Church September 2014 - Present
Family November 2010 - Present
Cj's Catering October 2014 - August 2015
Asurion August 2007 - January 2010
Asurion July 2006 - August 2007
Asurion June 2005 - July 2006
Asurion August 2004 - June 2005
Asurion December 2003 - August 2004
Metro One Telecommunications January 2000 - January 2002
Skills
Process Improvement, Quality Assurance, Sales, Customer Service, Customer Experience, Team Leadership, Team Building, Telecommunications, Accounts Receivable, Microsoft Word, PowerPoint, Outlook, Data Analysis, Quality Management, Customer Support, Performance Management, Workforce Management, Microsoft Office, Call Centers, Coaching, Microsoft Excel, Business Process..., Cross-functional Team..., Customer Satisfaction, Management, Customer Retention, Avaya, Wireless, Healthcare, Recruiting, Vendor Management, Analysis, Call Center, Leadership, Training
Education
Middle Tennessee State University 2011 — 2014
BSB, Business Managment
University of Phoenix 2009 — 2011
BSB, Business Management
M.A. Booking June 2015 - Present
New Vision Baptist Church September 2014 - Present
Family November 2010 - Present
Cj's Catering October 2014 - August 2015
Asurion August 2007 - January 2010
Asurion July 2006 - August 2007
Asurion June 2005 - July 2006
Asurion August 2004 - June 2005
Asurion December 2003 - August 2004
Metro One Telecommunications January 2000 - January 2002
Skills
Process Improvement, Quality Assurance, Sales, Customer Service, Customer Experience, Team Leadership, Team Building, Telecommunications, Accounts Receivable, Microsoft Word, PowerPoint, Outlook, Data Analysis, Quality Management, Customer Support, Performance Management, Workforce Management, Microsoft Office, Call Centers, Coaching, Microsoft Excel, Business Process..., Cross-functional Team..., Customer Satisfaction, Management, Customer Retention, Avaya, Wireless, Healthcare, Recruiting, Vendor Management, Analysis, Call Center, Leadership, Training
Education
Middle Tennessee State University 2011 — 2014
BSB, Business Managment
University of Phoenix 2009 — 2011
BSB, Business Management
NICOLE BLUM NICOLE BLUM's Asurion Experience July 2008 - December 2010
Job ISS/Recovery Room Supervisor/Technology Instructor at Pathway Academy
Industry Education Management
Experience
Pathway Academy February 2015 - Present
Kelly IT Resources August 2014 - Present
Asurion July 2008 - December 2010
Citi January 2001 - May 2003
Skills
PowerPoint, Research, Photoshop, Social Media, Public Speaking, C++, Teaching, Management, Outlook, Networking
Education
Metropolitan Community College-Penn Valley 2011 — 2013
Associate of Arts (AA), Communication, General
GORDON PARKS ELEM
LINCOLN COLLEGE PREP
Pathway Academy February 2015 - Present
Kelly IT Resources August 2014 - Present
Asurion July 2008 - December 2010
Citi January 2001 - May 2003
Skills
PowerPoint, Research, Photoshop, Social Media, Public Speaking, C++, Teaching, Management, Outlook, Networking
Education
Metropolitan Community College-Penn Valley 2011 — 2013
Associate of Arts (AA), Communication, General
GORDON PARKS ELEM
LINCOLN COLLEGE PREP
Mark Schratter Mark Schratter's Asurion Experience August 2010 - August 2011
Job Consultant
Industry Information Technology and Services
Experience
Kforce Inc April 2015 - Present
Black Box Network Services August 2013 - February 2015
Blackbox Network Services January 2012 - August 2013
Asurion August 2010 - August 2011
Target April 2010 - August 2010
Verizon Wireless January 2009 - January 2010
Verizon Wireless August 2007 - December 2009
Verizon Wireless September 2005 - July 2007
AutoZone June 2002 - October 2005
Skills
Troubleshooting, Telecommunications, Inventory Management, Time Management, Customer Service, Sales, Testing, Integration, VoIP, Retail, Logistics, Analysis, Team Management, Customer Satisfaction, Call Center, Leadership, Project Management, Call Centers, Management, Vendor Management, Training, Team Leadership, Microsoft Office, Process Improvement, Team Building, Technical Support
Education
Middle Tennessee State University 2002 — 2006
Professional Management, Professional Management
Notre Dame High School 1993 — 1997
General Studies, General Studies
Kforce Inc April 2015 - Present
Black Box Network Services August 2013 - February 2015
Blackbox Network Services January 2012 - August 2013
Asurion August 2010 - August 2011
Target April 2010 - August 2010
Verizon Wireless January 2009 - January 2010
Verizon Wireless August 2007 - December 2009
Verizon Wireless September 2005 - July 2007
AutoZone June 2002 - October 2005
Skills
Troubleshooting, Telecommunications, Inventory Management, Time Management, Customer Service, Sales, Testing, Integration, VoIP, Retail, Logistics, Analysis, Team Management, Customer Satisfaction, Call Center, Leadership, Project Management, Call Centers, Management, Vendor Management, Training, Team Leadership, Microsoft Office, Process Improvement, Team Building, Technical Support
Education
Middle Tennessee State University 2002 — 2006
Professional Management, Professional Management
Notre Dame High School 1993 — 1997
General Studies, General Studies
Andrea Crymes's Asurion Experience January 2014 - September 2015
Job Learning and Development Specialist
Industry Hospitality
Experience
Choice Hotels International September 2015 - Present
Asurion January 2014 - September 2015
Apple June 2012 - December 2013
Simplex Healthcare June 2011 - June 2012
Verizon Wireless August 2004 - June 2011
Skills
Typing up to 60 WPM, Microsoft Office, Coaching Staff, Training & Development, Troubleshooting Hardware, Computer Hardware..., Quality Assurance, Research, Internet Research, Efficiency Improvement, Pages, Keynote, Troubleshooting, Coaching, Computer Hardware, Call Centers, Employee Training, Leadership, Management, Customer Satisfaction, Customer Experience, iWork, Technical Support, Telecommunications, Customer Service, Time Management, Training, Team Building, Sales, Team Leadership, Public Speaking, Customer Retention, Social Media, Microsoft Excel, Wireless, Retail
Education
Strayer University 2006 — 2009
Masters of Business Administration, Marketing
Middle Tennessee State University 2001 — 2006
Bachelor of Business Administration, Marketing
Choice Hotels International September 2015 - Present
Asurion January 2014 - September 2015
Apple June 2012 - December 2013
Simplex Healthcare June 2011 - June 2012
Verizon Wireless August 2004 - June 2011
Skills
Typing up to 60 WPM, Microsoft Office, Coaching Staff, Training & Development, Troubleshooting Hardware, Computer Hardware..., Quality Assurance, Research, Internet Research, Efficiency Improvement, Pages, Keynote, Troubleshooting, Coaching, Computer Hardware, Call Centers, Employee Training, Leadership, Management, Customer Satisfaction, Customer Experience, iWork, Technical Support, Telecommunications, Customer Service, Time Management, Training, Team Building, Sales, Team Leadership, Public Speaking, Customer Retention, Social Media, Microsoft Excel, Wireless, Retail
Education
Strayer University 2006 — 2009
Masters of Business Administration, Marketing
Middle Tennessee State University 2001 — 2006
Bachelor of Business Administration, Marketing
Jennifer Chambers, CCHP Jennifer Chambers, CCHP's Asurion Experience May 2015 - Present
Job Employee Relations Manager at Asurion
Industry Human Resources
Experience
Asurion May 2015 - Present
Corizon Health March 2011 - May 2015
HealthStream April 2008 - March 2011
ProLogistix April 2007 - April 2008
Davidson County Sheriff's Department January 2007 - May 2007
Middle Tennessee State University 2006 - 2007
Affinion June 2006 - August 2006
Skills
Job Analysis, Employee Relations, Leadership Development, Organizational..., Healthcare, Recruiting, Microsoft Office, HRIS, Customer Service, PowerPoint, Microsoft Excel, Employee Benefits, Human Resources, Performance Management, New Hire Orientations, Succession Planning, Training
Education
Middle Tennessee State University 2005 — 2007
M.A., Industrial/Organizational Psychology
Union University 2000 — 2003
B.A., Psychology
Asurion May 2015 - Present
Corizon Health March 2011 - May 2015
HealthStream April 2008 - March 2011
ProLogistix April 2007 - April 2008
Davidson County Sheriff's Department January 2007 - May 2007
Middle Tennessee State University 2006 - 2007
Affinion June 2006 - August 2006
Skills
Job Analysis, Employee Relations, Leadership Development, Organizational..., Healthcare, Recruiting, Microsoft Office, HRIS, Customer Service, PowerPoint, Microsoft Excel, Employee Benefits, Human Resources, Performance Management, New Hire Orientations, Succession Planning, Training
Education
Middle Tennessee State University 2005 — 2007
M.A., Industrial/Organizational Psychology
Union University 2000 — 2003
B.A., Psychology
Ulyana Hordeychuk's Asurion Experience July 2014 - November 2014
Job Information Services Professional
Industry Information Services
Experience
ServiceSource June 2015 - Present
Dogs and Kat Training and Behavior Counseling February 2015 - Present
ServiceSource January 2015 - March 2015
Asurion July 2014 - November 2014
Genesco October 2013 - July 2014
Emdeon January 2012 - July 2012
Smoothie King (SKFI) June 2008 - November 2011
Skills
Android, Apple Software, Apple Safari, iOS, Citrix, Dell Computers, Microsoft Excel, Oracle Applications, Oracle Reports, CTIOS, Microsoft Office, Microsoft Word, Management, Customer Service, Mac OS
Education
Nashville State Community College 2012 — 2013
General Education, General Studies
Middle Tennessee State University 2008 — 2010
Psychology
ServiceSource June 2015 - Present
Dogs and Kat Training and Behavior Counseling February 2015 - Present
ServiceSource January 2015 - March 2015
Asurion July 2014 - November 2014
Genesco October 2013 - July 2014
Emdeon January 2012 - July 2012
Smoothie King (SKFI) June 2008 - November 2011
Skills
Android, Apple Software, Apple Safari, iOS, Citrix, Dell Computers, Microsoft Excel, Oracle Applications, Oracle Reports, CTIOS, Microsoft Office, Microsoft Word, Management, Customer Service, Mac OS
Education
Nashville State Community College 2012 — 2013
General Education, General Studies
Middle Tennessee State University 2008 — 2010
Psychology
Anna Siphavong's Asurion Experience November 2011 - Present
Job ETL Technology Analyst 3 (Senior) at Asurion
Industry Wireless
Experience
Asurion November 2011 - Present
Skills
Wireless, Customer Service, Vendor Management, Visio, Cross-functional Team..., SDLC, Integration, Process Improvement, Business Analysis, SQL, Project Management, Call Centers
Education
Middle Tennessee State University 2008 — 2010
Bachelor of Business Administration (B.B.A.)
Asurion November 2011 - Present
Skills
Wireless, Customer Service, Vendor Management, Visio, Cross-functional Team..., SDLC, Integration, Process Improvement, Business Analysis, SQL, Project Management, Call Centers
Education
Middle Tennessee State University 2008 — 2010
Bachelor of Business Administration (B.B.A.)
Barbara Pearl's Asurion Experience June 2013 - Present
Job Online Support Representative
Industry Information Technology and Services
Experience
Asurion June 2013 - Present
Asurion PSS June 2013 - March 2015
Verizon Wireless February 2008 - June 2010
Skills
Customer Satisfaction, Customer Service, Management, Microsoft Office, Troubleshooting, Team Leadership, Call Centers, Training, Customer Experience, Team Building, Process Improvement, Leadership, Technical Support, Wireless, Customer Retention, Microsoft Excel, Mobile Devices, Networking, Public Speaking, Time Management, Coaching, Telecommunications, Sales, Account Management, Vendor Management, Windows 7, Cross-functional Team..., Windows, Microsoft Exchange, Project Management, Performance Management, Computer Hardware, Strategy, Direct Sales, Program Management
Education
Middle Tennessee State University 2010 — 2016
Professional Studies, Information Technology
Asurion June 2013 - Present
Asurion PSS June 2013 - March 2015
Verizon Wireless February 2008 - June 2010
Skills
Customer Satisfaction, Customer Service, Management, Microsoft Office, Troubleshooting, Team Leadership, Call Centers, Training, Customer Experience, Team Building, Process Improvement, Leadership, Technical Support, Wireless, Customer Retention, Microsoft Excel, Mobile Devices, Networking, Public Speaking, Time Management, Coaching, Telecommunications, Sales, Account Management, Vendor Management, Windows 7, Cross-functional Team..., Windows, Microsoft Exchange, Project Management, Performance Management, Computer Hardware, Strategy, Direct Sales, Program Management
Education
Middle Tennessee State University 2010 — 2016
Professional Studies, Information Technology
Jessica Manis Jessica Manis's Asurion Experience July 2014 - July 2015
Job Customer Service Representative at Asurion
Industry Information Technology and Services
Experience
Asurion July 2014 - July 2015
Red Lobster July 2013 - June 2014
O'Charley's April 2013 - August 2013
Education
Meridian Community College 2012 — 2017
Incomplete, Marriage and Family Therapy/Counseling
Asurion July 2014 - July 2015
Red Lobster July 2013 - June 2014
O'Charley's April 2013 - August 2013
Education
Meridian Community College 2012 — 2017
Incomplete, Marriage and Family Therapy/Counseling
Deanna Vickers's Asurion Experience December 2011 - October 2012
Job Senior Engagement Manager at Acklen Avenue
Industry Program Development
Experience
Acklen Avenue November 2014 - Present
appendTo, LLC November 2013 - October 2014
appendTo, LLC May 2013 - November 2013
Conservation Services Group October 2012 - April 2013
Asurion December 2011 - October 2012
Deanna Vickers Consulting August 2010 - June 2012
Video Gaming Technologies, Inc. August 2006 - August 2010
Thermo Electron Corporation March 2004 - August 2006
American Standard 2000 - March 2003
Skills
Project Management, Process Improvement, Management, Leadership, Agile Methodologies, PMP, Cross-functional Team..., Business Process, Business Analysis, CRM, Six Sigma, Visio, Team Leadership, Testing, Vendor Management, Team Building, Change Management, Business Process..., Start-ups, Telecommunications, Software Project..., ERP, SDLC, Project Planning, Human Resources, Operations Management, Product Management, Business Development, Product Development, Business Intelligence, Budgets, Strategic Planning, MS Project
Education
Michigan Technological University
Associate's degree, Scientific and Technical Communications
Middle Tennessee State University
BS, Industrial/Organizational Psychology
Acklen Avenue November 2014 - Present
appendTo, LLC November 2013 - October 2014
appendTo, LLC May 2013 - November 2013
Conservation Services Group October 2012 - April 2013
Asurion December 2011 - October 2012
Deanna Vickers Consulting August 2010 - June 2012
Video Gaming Technologies, Inc. August 2006 - August 2010
Thermo Electron Corporation March 2004 - August 2006
American Standard 2000 - March 2003
Skills
Project Management, Process Improvement, Management, Leadership, Agile Methodologies, PMP, Cross-functional Team..., Business Process, Business Analysis, CRM, Six Sigma, Visio, Team Leadership, Testing, Vendor Management, Team Building, Change Management, Business Process..., Start-ups, Telecommunications, Software Project..., ERP, SDLC, Project Planning, Human Resources, Operations Management, Product Management, Business Development, Product Development, Business Intelligence, Budgets, Strategic Planning, MS Project
Education
Michigan Technological University
Associate's degree, Scientific and Technical Communications
Middle Tennessee State University
BS, Industrial/Organizational Psychology
Bernadette Hudgins, MLRHR, SPHR Bernadette Hudgins, MLRHR, SPHR's Asurion Experience June 2015 - Present
Job Human Resources Business Partner II at Asurion
Industry Human Resources
Experience
Asurion June 2015 - Present
Asurion February 2014 - Present
Asurion 2009 - Present
Tennesse Ombudsman Program for Long Term Care January 2013 - Present
Pepsi Bottling Group 2006 - 2009
Pepsi Bottling Group 2006 - 2007
Pepsi Bottling Group 2004 - 2006
General Electric 2001 - 2004
Michigan State University 2000 - 2001
General Motors 2000 - 2000
Skills
SPHR, Employee Relations, Labor Relations, Employment Law, Customer Support, Succession Planning, Onboarding, Talent Management, Workforce Planning, Performance Management, Employee Engagement, Talent Acquisition, Coaching, Leadership, Program Management, Employee Benefits, Analysis, Leadership Development, Personnel Management
Education
Michigan State University 1999 — 2001
Masters, Labor and Industrial Relations
Michigan State University 1992 — 1997
B.S., Human Ecology - Family Community Service
Cass Technical H.S. 1988 — 1992
Diploma, Business Administration
Asurion June 2015 - Present
Asurion February 2014 - Present
Asurion 2009 - Present
Tennesse Ombudsman Program for Long Term Care January 2013 - Present
Pepsi Bottling Group 2006 - 2009
Pepsi Bottling Group 2006 - 2007
Pepsi Bottling Group 2004 - 2006
General Electric 2001 - 2004
Michigan State University 2000 - 2001
General Motors 2000 - 2000
Skills
SPHR, Employee Relations, Labor Relations, Employment Law, Customer Support, Succession Planning, Onboarding, Talent Management, Workforce Planning, Performance Management, Employee Engagement, Talent Acquisition, Coaching, Leadership, Program Management, Employee Benefits, Analysis, Leadership Development, Personnel Management
Education
Michigan State University 1999 — 2001
Masters, Labor and Industrial Relations
Michigan State University 1992 — 1997
B.S., Human Ecology - Family Community Service
Cass Technical H.S. 1988 — 1992
Diploma, Business Administration
Alysha King Alysha King's Asurion Experience September 2014 - Present
Job
Industry Wireless
Experience
Asurion September 2014 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Process Improvement, English, Windows, Outlook, HTML, Recruiting
Education
Middle Tennessee State University 2011 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Asurion September 2014 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Process Improvement, English, Windows, Outlook, HTML, Recruiting
Education
Middle Tennessee State University 2011 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Benjamin McDade Benjamin McDade's Asurion Experience Store ManagerTransworld Entertainment2007 - 2009
Job Customer Care Supervisor at Asurion
Industry Information Technology and Services
Experience
Asurion Store ManagerTransworld Entertainment2007 - 2009
C Spire 2001 - 2002
Education
Meridian Community College
Asurion Store ManagerTransworld Entertainment2007 - 2009
C Spire 2001 - 2002
Education
Meridian Community College
Taylor Hendon Taylor Hendon's Asurion Experience June 2015 - Present
Job Manager Public Relations at Asurion
Industry Public Relations and Communications
Experience
Asurion June 2015 - Present
Asurion March 2014 - Present
Asurion June 2012 - March 2014
McNeely Pigott & Fox Public Relations May 2011 - August 2011
Skills
Press Releases, Public Relations, Social Media, Marketing, Editing, Newsletters
Education
Miami University 2008 — 2012
B.A., Strategic Communication, Marketing Minor
Brentwood Academy
Asurion June 2015 - Present
Asurion March 2014 - Present
Asurion June 2012 - March 2014
McNeely Pigott & Fox Public Relations May 2011 - August 2011
Skills
Press Releases, Public Relations, Social Media, Marketing, Editing, Newsletters
Education
Miami University 2008 — 2012
B.A., Strategic Communication, Marketing Minor
Brentwood Academy
Jason Ronquillo Jason Ronquillo's Asurion Experience July 2009 - April 2013
Job Software Engineer Carefusion/R&D
Industry Computer Software
Experience
Carefusion (via Manpower) March 2015 - Present
Asurion July 2009 - April 2013
Skills
POS, Microsoft Excel, Microsoft Office, SQL, Access, Customer Experience, Process Improvement, Project Management
Education
San Diego State University-California State University
Master of Science (MS), Computer Science, 3.5
Middle Tennessee State University
Finance, 3.65
Carefusion (via Manpower) March 2015 - Present
Asurion July 2009 - April 2013
Skills
POS, Microsoft Excel, Microsoft Office, SQL, Access, Customer Experience, Process Improvement, Project Management
Education
San Diego State University-California State University
Master of Science (MS), Computer Science, 3.5
Middle Tennessee State University
Finance, 3.65
Christine Goodwin's Asurion Experience April 2013 - Present
Job Senior Finance Analyst
Industry Financial Services
Experience
Asurion April 2013 - Present
Asurion August 2012 - March 2013
GE Intelligent Platforms May 2010 - June 2012
General Motors January 2009 - September 2009
General Motors November 2006 - December 2008
General Motors May 2005 - October 2006
General Motors February 2000 - December 2002
GMAC June 1997 - February 2000
Enterprise Rent-A-Car April 1996 - June 1997
National City Bank (FOA) July 1994 - February 1996
Skills
Financial Reporting, Cost Accounting, Analysis, Finance, Cross-functional Team..., Analytics, Accounting, Pricing, Financial Analysis
Education
Michigan State University 1991 — 1994
Telecommunication, Telecommunication, Broadcasting, A/V Production
Asurion April 2013 - Present
Asurion August 2012 - March 2013
GE Intelligent Platforms May 2010 - June 2012
General Motors January 2009 - September 2009
General Motors November 2006 - December 2008
General Motors May 2005 - October 2006
General Motors February 2000 - December 2002
GMAC June 1997 - February 2000
Enterprise Rent-A-Car April 1996 - June 1997
National City Bank (FOA) July 1994 - February 1996
Skills
Financial Reporting, Cost Accounting, Analysis, Finance, Cross-functional Team..., Analytics, Accounting, Pricing, Financial Analysis
Education
Michigan State University 1991 — 1994
Telecommunication, Telecommunication, Broadcasting, A/V Production
Aren Sulfridge Aren Sulfridge's Asurion Experience July 2014 - Present
Job PSS Technical Support Representative at Asurion
Industry Consumer Services
Experience
Asurion July 2014 - Present
J Christopher's November 2013 - May 2014
Self October 2013 - May 2014
Hispanic Family Center September 2013 - May 2014
Middle Tennessee State University August 2012 - May 2013
ELS Language Centers - Nashville October 2011 - July 2012
Skills
Foreign Languages, Language Teaching, Teaching English as a..., Spanish, Spanish-speaking, Spanish Literature, Food Service, Tutoring, Teaching, Microsoft Office
Education
Middle Tennessee State University 2006 — 2011
Bachelor of Arts (BA), Foreign Languages and Literatures, Spanish
Middle Tennessee State University
Master of Arts in Teaching, Spanish
Asurion July 2014 - Present
J Christopher's November 2013 - May 2014
Self October 2013 - May 2014
Hispanic Family Center September 2013 - May 2014
Middle Tennessee State University August 2012 - May 2013
ELS Language Centers - Nashville October 2011 - July 2012
Skills
Foreign Languages, Language Teaching, Teaching English as a..., Spanish, Spanish-speaking, Spanish Literature, Food Service, Tutoring, Teaching, Microsoft Office
Education
Middle Tennessee State University 2006 — 2011
Bachelor of Arts (BA), Foreign Languages and Literatures, Spanish
Middle Tennessee State University
Master of Arts in Teaching, Spanish
Charles E. Helbling Charles E. Helbling's Asurion Experience August 2014 - October 2014
Job Senior Business Process Analyst at United Health Group
Industry Information Technology and Services
Experience
UnitedHealth Group - Community & State October 2014 - Present
Asurion August 2014 - October 2014
UnitedHealth Group - Clinical Performance & Compliance June 2014 - August 2014
UnitedHealth Group-Optum April 2013 - June 2014
Affinion Group May 2012 - April 2013
Direct General Insurance April 2005 - June 2012
Helbling Trading Company May 2003 - December 2008
Bridgestone May 2001 - June 2002
Mid-State Automotive Distributors May 2000 - April 2001
Direct General Insurance August 1997 - April 2000
Skills
Microsoft Excel, Microsoft SQL Server, Visual Basic, Crystal Reports, Microsoft Office, Access, SharePoint, Visio, System Administration, Microsoft Access..., Microsoft Access, DB2, AS400 system, SSRS, SSIS, JD Edwards, BAI Bank File Downloads, Training, Databases, SQL, Business Intelligence, Oracle, Program Management, VBA
Education
Middle Tennessee State University 2001 — 2003
Master of Science, Accounting and Information Systems
Middle Tennessee State University 1991 — 1994
Bachelor of Arts, Business Administration; Concentration in Economics, Graduated Cum Laude
UnitedHealth Group - Community & State October 2014 - Present
Asurion August 2014 - October 2014
UnitedHealth Group - Clinical Performance & Compliance June 2014 - August 2014
UnitedHealth Group-Optum April 2013 - June 2014
Affinion Group May 2012 - April 2013
Direct General Insurance April 2005 - June 2012
Helbling Trading Company May 2003 - December 2008
Bridgestone May 2001 - June 2002
Mid-State Automotive Distributors May 2000 - April 2001
Direct General Insurance August 1997 - April 2000
Skills
Microsoft Excel, Microsoft SQL Server, Visual Basic, Crystal Reports, Microsoft Office, Access, SharePoint, Visio, System Administration, Microsoft Access..., Microsoft Access, DB2, AS400 system, SSRS, SSIS, JD Edwards, BAI Bank File Downloads, Training, Databases, SQL, Business Intelligence, Oracle, Program Management, VBA
Education
Middle Tennessee State University 2001 — 2003
Master of Science, Accounting and Information Systems
Middle Tennessee State University 1991 — 1994
Bachelor of Arts, Business Administration; Concentration in Economics, Graduated Cum Laude
Melinda Stickley Melinda Stickley's Asurion Experience September 2015 - Present
Job Senior HR Business Partner | Workforce Mgmt, Development and Engagement | Contact Center Exec
Industry Financial Services
Experience
Asurion September 2015 - Present
Supercuts (Franchise Owner) July 2014 - Present
Comdata 2012 - 2014
FIS 2009 - 2011
FIS 1999 - 2009
Citibank 1997 - June 1999
AT&T Universal Card 1995 - 1997
AT&T Universal Card October 1989 - September 1995
AT&T American Transtech June 1986 - October 1989
GE 1985 - 1986
Skills
Insurance, Payment Card Processing, Credit Cards, Financial Services, Vendor Management, Business Analysis, Budgets, Call Center, Program Management, Leadership, Process Improvement, Payments, Call Centers, Strategy, Banking, Operations Management, Performance Management, Outsourcing, Team Leadership, Customer Satisfaction, Strategic Planning, Risk Management, Business Process..., Management, Change Management, Team Building, Product Management, SDLC, CRM, Business Development, Training, Customer Service, IT Management, Cross-functional Team..., Executive Management, Strategic Partnerships, Analysis, Start-ups, Customer Experience, Account Management, Business Intelligence, P&L Management, Forecasting, Management Consulting, Analytics, SaaS
Education
University of Florida
Master of Business Administration (M.B.A.)
Miami University
Bachelor’s Degree, Marketing, Statistics
Asurion September 2015 - Present
Supercuts (Franchise Owner) July 2014 - Present
Comdata 2012 - 2014
FIS 2009 - 2011
FIS 1999 - 2009
Citibank 1997 - June 1999
AT&T Universal Card 1995 - 1997
AT&T Universal Card October 1989 - September 1995
AT&T American Transtech June 1986 - October 1989
GE 1985 - 1986
Skills
Insurance, Payment Card Processing, Credit Cards, Financial Services, Vendor Management, Business Analysis, Budgets, Call Center, Program Management, Leadership, Process Improvement, Payments, Call Centers, Strategy, Banking, Operations Management, Performance Management, Outsourcing, Team Leadership, Customer Satisfaction, Strategic Planning, Risk Management, Business Process..., Management, Change Management, Team Building, Product Management, SDLC, CRM, Business Development, Training, Customer Service, IT Management, Cross-functional Team..., Executive Management, Strategic Partnerships, Analysis, Start-ups, Customer Experience, Account Management, Business Intelligence, P&L Management, Forecasting, Management Consulting, Analytics, SaaS
Education
University of Florida
Master of Business Administration (M.B.A.)
Miami University
Bachelor’s Degree, Marketing, Statistics
John David Sturgill John David Sturgill's Asurion Experience November 2013 - Present
Job Sr. Business Analyst
Industry Program Development
Experience
Asurion November 2013 - Present
Asurion April 2013 - Present
Acxiom March 2011 - April 2013
Acxiom November 2009 - March 2011
Acxiom Digital November 2007 - November 2009
Georgia Institute of Technology July 2005 - November 2007
Olis, Inc. 2002 - 2005
Brilliance Audio April 2001 - June 2002
Skills
Team Leadership, Documentation, Project Planning, User Experience, Publishing, Data Management, Business Analysis, Dreamweaver, Email Marketing, HTML, Leadership, Management, Project Management, Software Documentation, Visio
Education
Michigan State University 1995 — 1999
English
Asurion November 2013 - Present
Asurion April 2013 - Present
Acxiom March 2011 - April 2013
Acxiom November 2009 - March 2011
Acxiom Digital November 2007 - November 2009
Georgia Institute of Technology July 2005 - November 2007
Olis, Inc. 2002 - 2005
Brilliance Audio April 2001 - June 2002
Skills
Team Leadership, Documentation, Project Planning, User Experience, Publishing, Data Management, Business Analysis, Dreamweaver, Email Marketing, HTML, Leadership, Management, Project Management, Software Documentation, Visio
Education
Michigan State University 1995 — 1999
English
Ilaine Newby, MBA's Asurion Experience 2008 - 2009
Job General Partner at Design, Dance, and Consign
Industry Accounting
Experience
Design, Dance, and Consign August 2012 - Present
Carpenter Avionics October 2010 - Present
University of Phoenix April 2007 - Present
SpotLite Dance Studio June 2006 - Present
Newby Consulting March 2007 - April 2011
Vaco October 2007 - March 2010
Asurion 2008 - 2009
Delta Sigma Theta 2007 - 2008
Tridon, Inc October 2004 - March 2007
Genesis Women's Care November 2002 - November 2004
Skills
Financial Planning, Financial Analysis, Fixed Asset Management, Small Business..., Accounting, Cost Accounting, General Ledger, Strategic Financial..., Microsoft Office, Higher Education, Adult Education, Teaching, University Teaching, Payroll, Accounts Payable, Accounts Receivable, Year-end Close, Month End Close, Financial Reporting, Financial Accounting, Financial Statements, SAP, Microsoft Excel, Financial Modeling, Managerial Finance, Microsoft Word, Sarbanes-Oxley Act, Invoicing, PowerPoint, Corporate Finance, SEC filings, PeopleSoft, Fixed Assets, Variance Analysis, Auditing, Internal Audit, Due Diligence, Mergers, Analysis, GAAP, Tax, Inventory Management, Account Reconciliation, Forecasting, Customer Service, Process Improvement, Budgets, Outlook, Human Resources, Finance
Education
University of Phoenix 2002 — 2004
MBA, Accounting
Middle Tennessee State University 1986 — 2001
BBA, Accounting
Clarksville High School 1982 — 1986
High School Diploma, College Preparatory
Design, Dance, and Consign August 2012 - Present
Carpenter Avionics October 2010 - Present
University of Phoenix April 2007 - Present
SpotLite Dance Studio June 2006 - Present
Newby Consulting March 2007 - April 2011
Vaco October 2007 - March 2010
Asurion 2008 - 2009
Delta Sigma Theta 2007 - 2008
Tridon, Inc October 2004 - March 2007
Genesis Women's Care November 2002 - November 2004
Skills
Financial Planning, Financial Analysis, Fixed Asset Management, Small Business..., Accounting, Cost Accounting, General Ledger, Strategic Financial..., Microsoft Office, Higher Education, Adult Education, Teaching, University Teaching, Payroll, Accounts Payable, Accounts Receivable, Year-end Close, Month End Close, Financial Reporting, Financial Accounting, Financial Statements, SAP, Microsoft Excel, Financial Modeling, Managerial Finance, Microsoft Word, Sarbanes-Oxley Act, Invoicing, PowerPoint, Corporate Finance, SEC filings, PeopleSoft, Fixed Assets, Variance Analysis, Auditing, Internal Audit, Due Diligence, Mergers, Analysis, GAAP, Tax, Inventory Management, Account Reconciliation, Forecasting, Customer Service, Process Improvement, Budgets, Outlook, Human Resources, Finance
Education
University of Phoenix 2002 — 2004
MBA, Accounting
Middle Tennessee State University 1986 — 2001
BBA, Accounting
Clarksville High School 1982 — 1986
High School Diploma, College Preparatory
Scott Niezgodzki Scott Niezgodzki's Asurion Experience May 2014 - Present
Job Professor of Technology, Asurion.
Industry Education Management
Experience
Asurion May 2014 - Present
Wireless Vision, LLC 2011 - May 2014
American Traffic Solutions, Inc. 2007 - 2011
American Traffic Solutions ( ATS ) 2007 - 2011
American Traffic Soultions (ATS) 2007 - 2008
American Traffic Solutions 2007 - 2008
Wells Fargo Consumer Credit Group June 2003 - April 2007
Skills
Coaching, Performance Management, Leadership Development, Employee Training, Training Delivery, Employee Relations, Team Building, Organizational..., Onboarding, Instructor-led Training, Staff Development, Succession Planning, E-Learning, Training, Talent Management, Instructional Design, Recruiting, Learning Management, Employee Engagement, Leadership, Management, Project Management, Program Management, Customer Satisfaction, Human Resources, Start-ups
Education
Arizona State University West 1993 — 1995
Bachelor of Science (BS), Organizational Communication, General
Mesa Community College 1987 — 1989
aa, undergraduate studies
Chaparral High School 1983 — 1987
General Studies
Asurion May 2014 - Present
Wireless Vision, LLC 2011 - May 2014
American Traffic Solutions, Inc. 2007 - 2011
American Traffic Solutions ( ATS ) 2007 - 2011
American Traffic Soultions (ATS) 2007 - 2008
American Traffic Solutions 2007 - 2008
Wells Fargo Consumer Credit Group June 2003 - April 2007
Skills
Coaching, Performance Management, Leadership Development, Employee Training, Training Delivery, Employee Relations, Team Building, Organizational..., Onboarding, Instructor-led Training, Staff Development, Succession Planning, E-Learning, Training, Talent Management, Instructional Design, Recruiting, Learning Management, Employee Engagement, Leadership, Management, Project Management, Program Management, Customer Satisfaction, Human Resources, Start-ups
Education
Arizona State University West 1993 — 1995
Bachelor of Science (BS), Organizational Communication, General
Mesa Community College 1987 — 1989
aa, undergraduate studies
Chaparral High School 1983 — 1987
General Studies
Chuck Culwell's Asurion Experience 2005 - 2006
Job Technical Consultant & Product Advocate
Industry Telecommunications
Experience
Hiscall, Inc. August 2012 - Present
Hiscall, Inc. April 2010 - August 2012
Avaya September 2007 - April 2010
Avaya April 2006 - September 2007
Asurion 2005 - 2006
AT&T /Lucent Technologies /Avaya July 1995 - January 2005
Skills
VoIP, Unified Communications, Pre-sales, Troubleshooting, Call Center, Telephony, Telecommunications, Call Centers, Contact Centers, IP, Avaya, Wireless, Solution Selling, Project Management, Video Conferencing, H.323, QoS, MPLS, SIP, WAN, SIP Trunking, Managed Services, LAN-WAN, Networking, Unified Messaging, Switches, Network Design, Data Center, T1, Network Architecture, Ethernet, TDM, ACD, CTI, Sales Engineering, ISDN, Network Engineering, VPN, Routing, Avaya Technologies
Education
Middle Tennessee State University 1987 — 1991
Bachelor of Science
Hiscall, Inc. August 2012 - Present
Hiscall, Inc. April 2010 - August 2012
Avaya September 2007 - April 2010
Avaya April 2006 - September 2007
Asurion 2005 - 2006
AT&T /Lucent Technologies /Avaya July 1995 - January 2005
Skills
VoIP, Unified Communications, Pre-sales, Troubleshooting, Call Center, Telephony, Telecommunications, Call Centers, Contact Centers, IP, Avaya, Wireless, Solution Selling, Project Management, Video Conferencing, H.323, QoS, MPLS, SIP, WAN, SIP Trunking, Managed Services, LAN-WAN, Networking, Unified Messaging, Switches, Network Design, Data Center, T1, Network Architecture, Ethernet, TDM, ACD, CTI, Sales Engineering, ISDN, Network Engineering, VPN, Routing, Avaya Technologies
Education
Middle Tennessee State University 1987 — 1991
Bachelor of Science
Adam Munoz Adam Munoz's Asurion Experience February 2012 - May 2013
Job Senior Automation Test Engineer at Parallon
Industry Computer Software
Experience
Parallon June 2015 - Present
Bridgestone Americas June 2013 - June 2015
Asurion February 2012 - May 2013
Asurion February 2010 - February 2012
Champion Window Co. September 2001 - August 2007
Skills
Software Quality..., Quality Center, Test Automation, Testing, SQL, QTP, Regression Testing, System Testing, Quality Assurance, Microsoft SQL Server, VBScript, Test Cases, HP Quality Center, Scrum, Web Services, Test Planning, ASP.NET, HP QTP
Education
Middle Tennessee State University 2001 — 2009
Business Administration, Computer Information Systems
Brentwood High 1997 — 2001
Parallon June 2015 - Present
Bridgestone Americas June 2013 - June 2015
Asurion February 2012 - May 2013
Asurion February 2010 - February 2012
Champion Window Co. September 2001 - August 2007
Skills
Software Quality..., Quality Center, Test Automation, Testing, SQL, QTP, Regression Testing, System Testing, Quality Assurance, Microsoft SQL Server, VBScript, Test Cases, HP Quality Center, Scrum, Web Services, Test Planning, ASP.NET, HP QTP
Education
Middle Tennessee State University 2001 — 2009
Business Administration, Computer Information Systems
Brentwood High 1997 — 2001
Samuel Neil Samuel Neil's Asurion Experience March 2013 - November 2013
Job Data Analyst II at BlueCross BlueShield of South Carolina
Industry Public Policy
Experience
BlueCross BlueShield of South Carolina/ CGS November 2013 - Present
Greens Homeowner Association January 2013 - Present
Asurion March 2013 - November 2013
Onora Group Contractor / Kroll Advisory Solution August 2012 - January 2013
Greens Homeowner Association February 2012 - December 2012
Hewlett-Packard March 2010 - August 2012
Maximus Inc October 2009 - March 2010
Maximus Inc March 2009 - October 2009
Manheim Auctions 2007 - 2008
Manheim Auctions dba R.S. 2006 - 2007
Skills
Operations Management, Process Improvement, Program Management, Change Management, Analysis, Leadership, Management, Team Building, Training, Quality Assurance, SDLC, Software Documentation, Business Analysis, Recruiting, Project Management, Team Management, Call Centers, Human Resources, Project Planning, Business Process..., Business Development, Budgets, Vendor Management, Business Process, Account Management, Competitive Analysis
Education
Middle Tennessee State University 1992 — 1998
Bachelor of Science, Aerospace/ Industrial Studies
BlueCross BlueShield of South Carolina/ CGS November 2013 - Present
Greens Homeowner Association January 2013 - Present
Asurion March 2013 - November 2013
Onora Group Contractor / Kroll Advisory Solution August 2012 - January 2013
Greens Homeowner Association February 2012 - December 2012
Hewlett-Packard March 2010 - August 2012
Maximus Inc October 2009 - March 2010
Maximus Inc March 2009 - October 2009
Manheim Auctions 2007 - 2008
Manheim Auctions dba R.S. 2006 - 2007
Skills
Operations Management, Process Improvement, Program Management, Change Management, Analysis, Leadership, Management, Team Building, Training, Quality Assurance, SDLC, Software Documentation, Business Analysis, Recruiting, Project Management, Team Management, Call Centers, Human Resources, Project Planning, Business Process..., Business Development, Budgets, Vendor Management, Business Process, Account Management, Competitive Analysis
Education
Middle Tennessee State University 1992 — 1998
Bachelor of Science, Aerospace/ Industrial Studies
Ian Cully Ian Cully's Asurion Experience January 2015 - Present
Job Technical Analyst II at Asurion
Industry Financial Services
Experience
Asurion January 2015 - Present
Asurion September 2012 - Present
Insight Global October 2011 - September 2012
Wealthcare Capital Management February 2011 - August 2011
Butler High School January 2011 - May 2011
Skills
Sales, Financial Analysis, Business Analysis, Quantitative Research, Leadership, Coaching, Analysis, Account Management, Project Management, Data Analysis, Marketing, Microsoft Excel, Microsoft Office, New Business Development, Research, Financial Modeling, Team Leadership, Marketing Strategy, Strategic Planning, Process Improvement, Risk Management, PowerPoint, Microsoft Word, Management, Business Intelligence
Education
Miami University 2006 — 2010
Finance, Business, Decision Sciences
North Allegheny
Asurion January 2015 - Present
Asurion September 2012 - Present
Insight Global October 2011 - September 2012
Wealthcare Capital Management February 2011 - August 2011
Butler High School January 2011 - May 2011
Skills
Sales, Financial Analysis, Business Analysis, Quantitative Research, Leadership, Coaching, Analysis, Account Management, Project Management, Data Analysis, Marketing, Microsoft Excel, Microsoft Office, New Business Development, Research, Financial Modeling, Team Leadership, Marketing Strategy, Strategic Planning, Process Improvement, Risk Management, PowerPoint, Microsoft Word, Management, Business Intelligence
Education
Miami University 2006 — 2010
Finance, Business, Decision Sciences
North Allegheny
Katie Tate Gansheimer, SPHR, M.A. Katie Tate Gansheimer, SPHR, M.A.'s Asurion Experience July 2010 - March 2011
Job Client Success Manager at Cornerstone OnDemand
Industry Human Resources
Experience
Cornerstone OnDemand July 2015 - Present
Cornerstone OnDemand April 2013 - Present
Informatics Corporation of America March 2011 - April 2013
Asurion July 2010 - March 2011
OHL March 2009 - July 2010
OHL September 2007 - March 2009
Tractor Supply Company September 2005 - September 2007
Western Kentucky University August 2003 - May 2005
Western Kentucky University June 2004 - August 2004
Skills
Applicant Tracking..., Onboarding, Recruiting, Human Resources, Executive Search, Employer Branding, Interviews, Sourcing, Technical Writing, Temporary Placement, Project Management, Hiring, Full-life Cycle..., Deferred Compensation, Employee Engagement, Process Improvement, Succession Planning, Management, System Implementations, Networking, HRIS, Software Documentation, Leadership, Talent Acquisition, People-oriented
Education
Middle Tennessee State University
B.S., Recording Industry, Music Business, and Marketing
Western Kentucky University
M.A, Industrial/Organizational Psychology
Cornerstone OnDemand July 2015 - Present
Cornerstone OnDemand April 2013 - Present
Informatics Corporation of America March 2011 - April 2013
Asurion July 2010 - March 2011
OHL March 2009 - July 2010
OHL September 2007 - March 2009
Tractor Supply Company September 2005 - September 2007
Western Kentucky University August 2003 - May 2005
Western Kentucky University June 2004 - August 2004
Skills
Applicant Tracking..., Onboarding, Recruiting, Human Resources, Executive Search, Employer Branding, Interviews, Sourcing, Technical Writing, Temporary Placement, Project Management, Hiring, Full-life Cycle..., Deferred Compensation, Employee Engagement, Process Improvement, Succession Planning, Management, System Implementations, Networking, HRIS, Software Documentation, Leadership, Talent Acquisition, People-oriented
Education
Middle Tennessee State University
B.S., Recording Industry, Music Business, and Marketing
Western Kentucky University
M.A, Industrial/Organizational Psychology
Colton Chase Dudley Colton Chase Dudley's Asurion Experience May 2013 - December 2013
Job Visual Communications Student at Middle Tennessee State University
Industry Design
Experience
Middle Tennessee State University August 2014 - May 2015
Carrabba's Italian Grill August 2014 - December 2014
Amazon May 2014 - August 2014
Asurion May 2013 - December 2013
PT Company Physical Therapy Clinics August 2008 - 2011
Skills
Adobe Design Programs, Microsoft Office, Social Media, Reporting, Front-end Design, Book Design, Event Photography, Photography, Driving License, Photoshop, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint
Education
Middle Tennessee State University 2009 — 2014
Bachelor of Applied Science (BASc), Design and Visual Communications
Middle Tennessee State University August 2014 - May 2015
Carrabba's Italian Grill August 2014 - December 2014
Amazon May 2014 - August 2014
Asurion May 2013 - December 2013
PT Company Physical Therapy Clinics August 2008 - 2011
Skills
Adobe Design Programs, Microsoft Office, Social Media, Reporting, Front-end Design, Book Design, Event Photography, Photography, Driving License, Photoshop, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint
Education
Middle Tennessee State University 2009 — 2014
Bachelor of Applied Science (BASc), Design and Visual Communications
Sandra Simpson, PMP Sandra Simpson, PMP's Asurion Experience August 2011 - November 2011
Job
Industry Information Technology and Services
Experience
LifeWay Christian Resources November 2011 - Present
PMI Nashville Chapter January 2009 - December 2012
Asurion August 2011 - November 2011
LifeWay Christian Resources April 2009 - August 2011
Deloitte Services LP April 2008 - March 2009
Deloitte Services LP October 2005 - April 2008
Deloitte Services LP May 2000 - October 2005
AmSouth Bank (Formerly First American National Bank) 1998 - 2000
AmSouth Bank (Formerly First American National Bank) 1995 - 1998
AmSouth Bank (Formerly First American National Bank) 1994 - 1995
Skills
Process Improvement, PMP, SDLC, Business Analysis, PMO, Program Management, Change Management, Project Planning, Project Management, ITIL, Business Process..., ERP, Business Process, IT Management, MS Project, Enterprise Architecture, CRM, Product Management, IT Strategy, Project Portfolio..., Management, Team Building, Risk Management, SharePoint, Business Intelligence, Leadership, Databases, Software Project..., Vendor Management, Requirements Gathering, Requirements Analysis, Information Technology
Education
Middle Tennessee State University 1990 — 1994
BBA
LifeWay Christian Resources November 2011 - Present
PMI Nashville Chapter January 2009 - December 2012
Asurion August 2011 - November 2011
LifeWay Christian Resources April 2009 - August 2011
Deloitte Services LP April 2008 - March 2009
Deloitte Services LP October 2005 - April 2008
Deloitte Services LP May 2000 - October 2005
AmSouth Bank (Formerly First American National Bank) 1998 - 2000
AmSouth Bank (Formerly First American National Bank) 1995 - 1998
AmSouth Bank (Formerly First American National Bank) 1994 - 1995
Skills
Process Improvement, PMP, SDLC, Business Analysis, PMO, Program Management, Change Management, Project Planning, Project Management, ITIL, Business Process..., ERP, Business Process, IT Management, MS Project, Enterprise Architecture, CRM, Product Management, IT Strategy, Project Portfolio..., Management, Team Building, Risk Management, SharePoint, Business Intelligence, Leadership, Databases, Software Project..., Vendor Management, Requirements Gathering, Requirements Analysis, Information Technology
Education
Middle Tennessee State University 1990 — 1994
BBA
Scott Edward Davidson, PMP's Asurion Experience September 2004 - January 2009
Job Program Manager
Industry Hospital & Health Care
Experience
HCA April 2012 - Present
TEKsystems April 2011 - April 2012
InfoVision Consultants Inc (USA) & InfoVision Solutions India July 2010 - April 2011
Kelly IT Resources December 2009 - July 2010
InfoVision Consultants Inc (USA) & InfoVision Solutions India September 2009 - December 2009
US Companies January 2009 - August 2009
Asurion September 2004 - January 2009
Ciber, Inc. March 2001 - June 2004
AT&T 1999 - 2001
Ameritech 1999 - 2001
Skills
Program Management, Cross-functional Team..., Process Improvement, Integration, Business Intelligence, Project Management, MS Project, PMP, Visio, Management, PMO, Management Consulting, Risk Management, Product Management, SDLC, Business Analysis, Data Center, Vendor Management, Leadership, Strategy, CRM, Project Portfolio..., Networking, IT Management, Quality Assurance, Analysis, Enterprise Software, Project Planning, Analytics, Testing, Software Project..., Microsoft Project
Education
Middle Tennessee State University 2003 — 2005
M.B.A., General Management
University of Illinois at Chicago 1993 — 1995
B.S. Information Decision Sciences
HCA April 2012 - Present
TEKsystems April 2011 - April 2012
InfoVision Consultants Inc (USA) & InfoVision Solutions India July 2010 - April 2011
Kelly IT Resources December 2009 - July 2010
InfoVision Consultants Inc (USA) & InfoVision Solutions India September 2009 - December 2009
US Companies January 2009 - August 2009
Asurion September 2004 - January 2009
Ciber, Inc. March 2001 - June 2004
AT&T 1999 - 2001
Ameritech 1999 - 2001
Skills
Program Management, Cross-functional Team..., Process Improvement, Integration, Business Intelligence, Project Management, MS Project, PMP, Visio, Management, PMO, Management Consulting, Risk Management, Product Management, SDLC, Business Analysis, Data Center, Vendor Management, Leadership, Strategy, CRM, Project Portfolio..., Networking, IT Management, Quality Assurance, Analysis, Enterprise Software, Project Planning, Analytics, Testing, Software Project..., Microsoft Project
Education
Middle Tennessee State University 2003 — 2005
M.B.A., General Management
University of Illinois at Chicago 1993 — 1995
B.S. Information Decision Sciences
Robert Streight's Asurion Experience July 2014 - Present
Job Global Procurement and Contracts Negotiation Consultant at Asurion
Industry Information Technology and Services
Experience
Asurion July 2014 - Present
Lenovo May 2010 - October 2013
Lenovo May 2007 - May 2010
Lenovo May 2005 - May 2007
IBM May 2001 - May 2005
Skills
Procurement, Supply Chain Management, Strategic Sourcing, Supply Chain, Supply Management, Leadership, International Business, Negotiation, Strategy, Purchasing, Outsourcing, Management, Project Management, Global Sourcing, Supplier Evaluation, Supplier Development, Cross-functional Team..., Logistics, Vendor Management, Analytics, Strategic Partnerships, Spend Analysis, Contract Negotiation
Education
Michigan State University - The Eli Broad Graduate School of Management 1987 — 1989
MBA, Procurement
Michigan State University - James Madison College program 1983 — 1987
Bachelor's, International Relations
Asurion July 2014 - Present
Lenovo May 2010 - October 2013
Lenovo May 2007 - May 2010
Lenovo May 2005 - May 2007
IBM May 2001 - May 2005
Skills
Procurement, Supply Chain Management, Strategic Sourcing, Supply Chain, Supply Management, Leadership, International Business, Negotiation, Strategy, Purchasing, Outsourcing, Management, Project Management, Global Sourcing, Supplier Evaluation, Supplier Development, Cross-functional Team..., Logistics, Vendor Management, Analytics, Strategic Partnerships, Spend Analysis, Contract Negotiation
Education
Michigan State University - The Eli Broad Graduate School of Management 1987 — 1989
MBA, Procurement
Michigan State University - James Madison College program 1983 — 1987
Bachelor's, International Relations
Walter McVetty, M.S.'s Asurion Experience August 2013 - February 2015
Job
Industry Computer Software
Experience
The General ® February 2015 - Present
Asurion August 2013 - February 2015
Asurion June 2011 - July 2013
Omnicell December 2010 - June 2011
Wipro Gallagher Solutions (formerly Gallagher Financial Systems) 2008 - December 2010
Gallagher Financial Systems January 2006 - June 2008
Gallagher Financial Systems May 2005 - January 2006
Local Government Corporation 2003 - 2005
Skills
SQL, VBScript, Visual Basic, Software Implementation, Testing, Databases, Requirements Analysis, XML, Test Automation, Quality Assurance, T-SQL, VB.NET, Regression Testing, JavaScript, Java, Business Analysis, Crystal Reports, HTML, Perl, Manual Testing, Quality Center, Software Quality..., Test Cases, QTP, TFS, Microsoft SQL Server, Test Planning, Software Development, Test Execution, SDLC, Agile Methodologies, HP QTP, Business Process..., HP Quality Center, Information Technology, Professional Mentoring, Strong Business Acumen, QA Automation
Education
Middle Tennessee State University 2003 — 2005
Masters of Science, Computer Information Systems and Accounting
Middle Tennessee State University 1998 — 2003
Bachelors of Business Administration, Computer Information Systems
The General ® February 2015 - Present
Asurion August 2013 - February 2015
Asurion June 2011 - July 2013
Omnicell December 2010 - June 2011
Wipro Gallagher Solutions (formerly Gallagher Financial Systems) 2008 - December 2010
Gallagher Financial Systems January 2006 - June 2008
Gallagher Financial Systems May 2005 - January 2006
Local Government Corporation 2003 - 2005
Skills
SQL, VBScript, Visual Basic, Software Implementation, Testing, Databases, Requirements Analysis, XML, Test Automation, Quality Assurance, T-SQL, VB.NET, Regression Testing, JavaScript, Java, Business Analysis, Crystal Reports, HTML, Perl, Manual Testing, Quality Center, Software Quality..., Test Cases, QTP, TFS, Microsoft SQL Server, Test Planning, Software Development, Test Execution, SDLC, Agile Methodologies, HP QTP, Business Process..., HP Quality Center, Information Technology, Professional Mentoring, Strong Business Acumen, QA Automation
Education
Middle Tennessee State University 2003 — 2005
Masters of Science, Computer Information Systems and Accounting
Middle Tennessee State University 1998 — 2003
Bachelors of Business Administration, Computer Information Systems
Jeff TeHennepe's Asurion Experience February 2012 - June 2012
Job Program Manager, Business Intelligence at Premise Health
Industry Information Technology and Services
Experience
Premise Health March 2015 - Present
Community Health Systems May 2014 - March 2015
Affinion Group June 2012 - May 2014
Asurion February 2012 - June 2012
Affinion Group September 2009 - February 2012
REPS, A Handleman Company May 2006 - May 2009
REPS, A Handleman Company September 2004 - May 2006
Skills
Business Analysis, Business Requirements, Requirements Analysis, Business Communications, Release Management, Team Leadership, SDLC, Management, IT Management, Project Management, Vendor Management, Training, Strategic Planning, SharePoint, SQL, Databases, Microsoft SQL Server, Business Intelligence, Software Documentation, Process Improvement, ITIL, Software Project..., Visio, Microsoft Office
Education
Middle Tennessee State University 2008 — 2009
M.S., Information Systems
Middle Tennessee State University 1995 — 2003
M.A. and B.S., Clinical Psychology
Premise Health March 2015 - Present
Community Health Systems May 2014 - March 2015
Affinion Group June 2012 - May 2014
Asurion February 2012 - June 2012
Affinion Group September 2009 - February 2012
REPS, A Handleman Company May 2006 - May 2009
REPS, A Handleman Company September 2004 - May 2006
Skills
Business Analysis, Business Requirements, Requirements Analysis, Business Communications, Release Management, Team Leadership, SDLC, Management, IT Management, Project Management, Vendor Management, Training, Strategic Planning, SharePoint, SQL, Databases, Microsoft SQL Server, Business Intelligence, Software Documentation, Process Improvement, ITIL, Software Project..., Visio, Microsoft Office
Education
Middle Tennessee State University 2008 — 2009
M.S., Information Systems
Middle Tennessee State University 1995 — 2003
M.A. and B.S., Clinical Psychology
Brenda Goins's Asurion Experience December 2004 - February 2010
Job Payroll Management
Industry Retail
Experience
Asurion December 2004 - February 2010
Greater Nashville American Payroll Association 1990 - 2010
United Methodist Publishing House June 1997 - December 2004
Skills
Payroll, PeopleSoft
Education
Middle Tennessee State University
BBA, Business Administration
Asurion December 2004 - February 2010
Greater Nashville American Payroll Association 1990 - 2010
United Methodist Publishing House June 1997 - December 2004
Skills
Payroll, PeopleSoft
Education
Middle Tennessee State University
BBA, Business Administration
Chuck Borst's Asurion Experience May 2007 - January 2014
Job IT Professional
Industry Information Services
Experience
GEHA March 2014 - Present
Asurion May 2007 - January 2014
Heartland Services, Inc 2000 - 2005
DST 1999 - 2001
Sprint 1985 - 1999
United States Marine Corps 1981 - 1985
Skills
Agile Methodologies, Microsoft SQL Server, Requirements Analysis, SDLC, SQL, SharePoint, ITIL, T-SQL, SSRS, Databases, C#, Integration, SOA, Software Development, XML, Software Project..., Management
Education
Michigan State University 1977 — 1978
North Branch Senior High School 1973 — 1977
GEHA March 2014 - Present
Asurion May 2007 - January 2014
Heartland Services, Inc 2000 - 2005
DST 1999 - 2001
Sprint 1985 - 1999
United States Marine Corps 1981 - 1985
Skills
Agile Methodologies, Microsoft SQL Server, Requirements Analysis, SDLC, SQL, SharePoint, ITIL, T-SQL, SSRS, Databases, C#, Integration, SOA, Software Development, XML, Software Project..., Management
Education
Michigan State University 1977 — 1978
North Branch Senior High School 1973 — 1977
Daniel Priddy's Asurion Experience August 2013 - July 2014
Job Commercial Strategy & Analytics at Constellation Energy
Industry Oil & Energy
Experience
Constellation Energy June 2014 - Present
Asurion August 2013 - July 2014
Exelon February 2012 - August 2013
Constellation November 2009 - February 2012
Nissan Motor Corporation March 2006 - October 2009
United States Navy August 1998 - July 2002
Education
Middle Tennessee State University
M.A., Financial Economics
Constellation Energy June 2014 - Present
Asurion August 2013 - July 2014
Exelon February 2012 - August 2013
Constellation November 2009 - February 2012
Nissan Motor Corporation March 2006 - October 2009
United States Navy August 1998 - July 2002
Education
Middle Tennessee State University
M.A., Financial Economics
Ben Kahrnoff's Asurion Experience January 2002 - December 2007
Job Retired Wireless Executive
Industry Wireless
Experience
asurion January 2002 - December 2007
Verizon Wireless 2000 - 2002
GTE Wireless 1996 - 2000
Verizon Wireless and GTE Wireless 1984 - 2000
Education
Michigan State University 1974 — 1979
asurion January 2002 - December 2007
Verizon Wireless 2000 - 2002
GTE Wireless 1996 - 2000
Verizon Wireless and GTE Wireless 1984 - 2000
Education
Michigan State University 1974 — 1979
James Womer's Asurion Experience May 2005 - September 2007
Job Manager, Contact Center Operations at Bright Horizons
Industry Information Technology and Services
Experience
Bright Horizons February 2013 - Present
Bright Horizons October 2012 - February 2013
Northrop Grumman October 2007 - September 2012
Asurion May 2005 - September 2007
Center Partners February 2000 - May 2005
Skills
Workforce Management, Quality Assurance, Team Leadership, Process Improvement, Call Center, Software Documentation, Customer Satisfaction, ITIL, Call Centers, Management, Operations Management, Time Management
Education
Colorado State University Global Campus 2011 — 2014
Business Management, 4.0
Mesa Community College 1993 — 2011
Associate of Arts (A.A.), General Studies, 3.13
Bright Horizons February 2013 - Present
Bright Horizons October 2012 - February 2013
Northrop Grumman October 2007 - September 2012
Asurion May 2005 - September 2007
Center Partners February 2000 - May 2005
Skills
Workforce Management, Quality Assurance, Team Leadership, Process Improvement, Call Center, Software Documentation, Customer Satisfaction, ITIL, Call Centers, Management, Operations Management, Time Management
Education
Colorado State University Global Campus 2011 — 2014
Business Management, 4.0
Mesa Community College 1993 — 2011
Associate of Arts (A.A.), General Studies, 3.13
Bonita Fields's Asurion Experience May 2004 - September 2004
Job eBusiness Consultant at Humana
Industry E-Learning
Experience
Humana April 2008 - Present
Humana September 2004 - April 2008
Asurion May 2004 - September 2004
Shop At Home Network March 2003 - May 2004
Sprint July 1999 - September 2002
Skills
Training Delivery, E-learning, Healthcare, Instructional Design, E-Learning, Leadership Development, Coaching, Call Centers, Customer Service, Employee Benefits, Employee Training, Leadership, Performance Management, Strategic Planning, Training, Workshop Facilitation
Education
Middle Tennessee State University 1985 — 1990
Bachelor of Science (BS), Industrial and Organizational Psychology
Humana April 2008 - Present
Humana September 2004 - April 2008
Asurion May 2004 - September 2004
Shop At Home Network March 2003 - May 2004
Sprint July 1999 - September 2002
Skills
Training Delivery, E-learning, Healthcare, Instructional Design, E-Learning, Leadership Development, Coaching, Call Centers, Customer Service, Employee Benefits, Employee Training, Leadership, Performance Management, Strategic Planning, Training, Workshop Facilitation
Education
Middle Tennessee State University 1985 — 1990
Bachelor of Science (BS), Industrial and Organizational Psychology
Alexander Solano's Asurion Experience June 2014 - April 2015
Job CSA at Lowe's Companies, Inc.
Industry Internet
Experience
Lowe's Companies, Inc. May 2015 - Present
Asurion June 2014 - April 2015
Asurion February 2013 - June 2014
Staffmark August 2012 - February 2013
Dell May 2012 - August 2012
Neriah Naturals dba GPRX 2006 - 2007
Ideal Roofing Systems 2005 - 2006
Harper Partners 1999 - 2005
HADP Architecture, Inc. 1999 - 2005
Harper Aiken Partners, Inc. 1999 - 2005
Skills
Web Development, Architectural Design, MS Project, Technical Architecture, Android, Networking, Project Management, Unix, Microsoft Excel, Process Improvement, Microsoft Project, Leadership, Vendor Management, Mobile Devices
Education
Miami Dade College 1989 — 1991
Computer Science
University of Phoenix
Business/Office Automation/Technology/Data Entry
Nashville State Community College
Computer Science
Lowe's Companies, Inc. May 2015 - Present
Asurion June 2014 - April 2015
Asurion February 2013 - June 2014
Staffmark August 2012 - February 2013
Dell May 2012 - August 2012
Neriah Naturals dba GPRX 2006 - 2007
Ideal Roofing Systems 2005 - 2006
Harper Partners 1999 - 2005
HADP Architecture, Inc. 1999 - 2005
Harper Aiken Partners, Inc. 1999 - 2005
Skills
Web Development, Architectural Design, MS Project, Technical Architecture, Android, Networking, Project Management, Unix, Microsoft Excel, Process Improvement, Microsoft Project, Leadership, Vendor Management, Mobile Devices
Education
Miami Dade College 1989 — 1991
Computer Science
University of Phoenix
Business/Office Automation/Technology/Data Entry
Nashville State Community College
Computer Science
Bina Patel's Asurion Experience August 2015 - Present
Job IT Manager, Business Operations Systems Process Service Group (PM/BA/QA: SharePoint, CA PPM) at Asurion
Industry Information Technology and Services
Experience
Asurion August 2015 - Present
Asurion August 2014 - Present
Asurion January 2011 - August 2014
Asurion June 2008 - December 2010
FedEx Services June 2005 - December 2007
Skills
ETL, Data Warehousing, Business Intelligence, SDLC, Oracle, SSIS, Integration, SSRS, Requirements Analysis, Business Analysis, Testing, Microsoft SQL Server, Visio, Data Modeling, Software Project..., T-SQL, Toad, Workday, InfoSphere, ILM, Information Governance, Data Quality, Master Data Management, Spotfire, Agile Methodologies, Scrum
Education
Middle Tennessee State University 2003 — 2005
M.B.A.
Middle Tennessee State University 2001 — 2003
B.S.
Asurion August 2015 - Present
Asurion August 2014 - Present
Asurion January 2011 - August 2014
Asurion June 2008 - December 2010
FedEx Services June 2005 - December 2007
Skills
ETL, Data Warehousing, Business Intelligence, SDLC, Oracle, SSIS, Integration, SSRS, Requirements Analysis, Business Analysis, Testing, Microsoft SQL Server, Visio, Data Modeling, Software Project..., T-SQL, Toad, Workday, InfoSphere, ILM, Information Governance, Data Quality, Master Data Management, Spotfire, Agile Methodologies, Scrum
Education
Middle Tennessee State University 2003 — 2005
M.B.A.
Middle Tennessee State University 2001 — 2003
B.S.
Barbara Smith, PMP's Asurion Experience March 2010 - June 2010
Job Senior Project Manager at HCA
Industry Information Technology and Services
Experience
HCA April 2013 - Present
Community Health Systems September 2011 - January 2013
Ardent Health Services June 2010 - October 2011
Asurion March 2010 - June 2010
Ingram Content Group January 2003 - January 2010
Skills
PMP, MS Project, Business Analysis, SDLC, Vendor Management, Program Management, Business Process..., PMO, Software Project..., Project Management, Visio, SharePoint, Process Improvement, Disaster Recovery, Healthcare Information..., IT Management, Software Documentation, Integration, IT Strategy, Management, Information Security, Leadership, HIPAA, Information Technology, Consulting, Security, Project Portfolio..., ITIL, Business Intelligence, Business Process, Enterprise Architecture, Software Implementation
Education
Middle Tennessee State University
BA, Mathematics, Computer Science, French
HCA April 2013 - Present
Community Health Systems September 2011 - January 2013
Ardent Health Services June 2010 - October 2011
Asurion March 2010 - June 2010
Ingram Content Group January 2003 - January 2010
Skills
PMP, MS Project, Business Analysis, SDLC, Vendor Management, Program Management, Business Process..., PMO, Software Project..., Project Management, Visio, SharePoint, Process Improvement, Disaster Recovery, Healthcare Information..., IT Management, Software Documentation, Integration, IT Strategy, Management, Information Security, Leadership, HIPAA, Information Technology, Consulting, Security, Project Portfolio..., ITIL, Business Intelligence, Business Process, Enterprise Architecture, Software Implementation
Education
Middle Tennessee State University
BA, Mathematics, Computer Science, French
Alyson Calderone's Asurion Experience March 2012 - Present
Job Information Security
Industry Information Technology and Services
Experience
Asurion March 2012 - Present
Bank of America May 2011 - April 2012
Bank of America February 2010 - June 2011
Bank of America January 2009 - February 2010
Merrill Lynch March 2007 - January 2009
Merrill Lynch May 2005 - March 2007
Merrill Lynch November 2004 - May 2005
Merrill Lynch February 2003 - November 2004
Skills
Change Management, Cross-functional Team..., Business Intelligence, IT Strategy, Information Security, Leadership, Management, Business Analysis, Business Continuity, Process Improvement, Program Management, Project Management, Security, Six Sigma, Vendor Management, Risk Management, Business Process...
Education
University of Phoenix 2008 — 2010
BS, Operations Security and Management
Chubb Institute 1997 — 1998
Networking Technology
Mercer County Community College 1992 — 1996
AAS, Networking Technology
Asurion March 2012 - Present
Bank of America May 2011 - April 2012
Bank of America February 2010 - June 2011
Bank of America January 2009 - February 2010
Merrill Lynch March 2007 - January 2009
Merrill Lynch May 2005 - March 2007
Merrill Lynch November 2004 - May 2005
Merrill Lynch February 2003 - November 2004
Skills
Change Management, Cross-functional Team..., Business Intelligence, IT Strategy, Information Security, Leadership, Management, Business Analysis, Business Continuity, Process Improvement, Program Management, Project Management, Security, Six Sigma, Vendor Management, Risk Management, Business Process...
Education
University of Phoenix 2008 — 2010
BS, Operations Security and Management
Chubb Institute 1997 — 1998
Networking Technology
Mercer County Community College 1992 — 1996
AAS, Networking Technology
Dave Harned's Asurion Experience March 2014 - July 2015
Job Freelance Web Developer, Student of Code, Smartphone Geek, Guitarist, and Lifelong Learner
Industry Telecommunications
Experience
McCallum Media February 2015 - Present
Asurion March 2014 - July 2015
Madison Apartment Group August 2012 - February 2014
Cellular Sales February 2009 - July 2012
Sony/ATV Music Publishing September 2006 - August 2008
Nashville Songwriters Association International September 2005 - September 2006
Murrah Music Corporation May 2004 - August 2005
Skills
Email Marketing, Customer Service, Sales, Music Industry, Social Media Marketing, Technical Support, Web Development, Web Design, HTML5, Mobile Technology, CSS, Sales Management, JavaScript, jQuery, Adobe Photoshop, Mobile Devices, Troubleshooting, Problem Solving, Copyright Law, Telecommunications, WordPress, Computer Hardware, HTML Emails, Pair Programming, Event Planning, Management, Social Media, Entertainment, Microsoft Excel
Education
Free Code Camp 2015 — 2016
Full Stack Web Development, Computer Software Engineering
Middle Tennessee State University 1999 — 2004
Bachelor of Science (B.S.), Music Business
Atherton High School 1995 — 1999
International/Global Studies
McCallum Media February 2015 - Present
Asurion March 2014 - July 2015
Madison Apartment Group August 2012 - February 2014
Cellular Sales February 2009 - July 2012
Sony/ATV Music Publishing September 2006 - August 2008
Nashville Songwriters Association International September 2005 - September 2006
Murrah Music Corporation May 2004 - August 2005
Skills
Email Marketing, Customer Service, Sales, Music Industry, Social Media Marketing, Technical Support, Web Development, Web Design, HTML5, Mobile Technology, CSS, Sales Management, JavaScript, jQuery, Adobe Photoshop, Mobile Devices, Troubleshooting, Problem Solving, Copyright Law, Telecommunications, WordPress, Computer Hardware, HTML Emails, Pair Programming, Event Planning, Management, Social Media, Entertainment, Microsoft Excel
Education
Free Code Camp 2015 — 2016
Full Stack Web Development, Computer Software Engineering
Middle Tennessee State University 1999 — 2004
Bachelor of Science (B.S.), Music Business
Atherton High School 1995 — 1999
International/Global Studies
Bernard Sims's Asurion Experience November 2005 - June 2008
Job Information Analyst at CITGO Petroleum
Industry Oil & Energy
Experience
CITGO Petroleum March 2010 - Present
Entessa March 2009 - April 2010
CITGO Petroleum June 2008 - March 2009
Tek Systems June 2008 - March 2009
Asurion November 2005 - June 2008
ConocoPhillips January 1999 - November 2005
Skills
.NET, SharePoint, Microsoft SQL Server, Enterprise Architecture, Visio, SQL, Project Management, Requirements Analysis, Integration, Databases, Software Development, C#, SDLC, ASP.NET, Business Analysis, Requirements Gathering, C, Oracle, Business Intelligence, Access, MS Project, Software Project..., Agile Methodologies, Visual Basic, XML, ITIL, Crystal Reports, Testing, Oil & Gas, Downstream Oil & Gas, SAP ERP, SAP BW, PowerBuilder, Corporate Wellness, Employee Wellness..., Analysis
Education
McNeese State University 1994 — 1999
Bachelors of Science, Computer Science
Walker high School
CITGO Petroleum March 2010 - Present
Entessa March 2009 - April 2010
CITGO Petroleum June 2008 - March 2009
Tek Systems June 2008 - March 2009
Asurion November 2005 - June 2008
ConocoPhillips January 1999 - November 2005
Skills
.NET, SharePoint, Microsoft SQL Server, Enterprise Architecture, Visio, SQL, Project Management, Requirements Analysis, Integration, Databases, Software Development, C#, SDLC, ASP.NET, Business Analysis, Requirements Gathering, C, Oracle, Business Intelligence, Access, MS Project, Software Project..., Agile Methodologies, Visual Basic, XML, ITIL, Crystal Reports, Testing, Oil & Gas, Downstream Oil & Gas, SAP ERP, SAP BW, PowerBuilder, Corporate Wellness, Employee Wellness..., Analysis
Education
McNeese State University 1994 — 1999
Bachelors of Science, Computer Science
Walker high School
Dale Cotton's Asurion Experience June 2013 - Present
Job Sr. Manager IT
Industry Telecommunications
Experience
Asurion June 2013 - Present
Asurion March 2012 - May 2013
Randstad Inhouse Services September 2000 - March 2012
Randstad 2000 - 2010
Kroger Company January 1987 - August 2000
Skills
Change Management, Coaching, Employee Relations, Human Resources, Leadership, Management, Networking, Onboarding, Operations Management, Performance Management, Process Improvement, Recruiting, Retail, SDLC, Sales, Sales Operations, Talent Acquisition, Talent Management, Training, Vendor Management
Education
Middle Tennessee State University 1987 — 1991
BS, Business Management / Professional Pilot
Asurion June 2013 - Present
Asurion March 2012 - May 2013
Randstad Inhouse Services September 2000 - March 2012
Randstad 2000 - 2010
Kroger Company January 1987 - August 2000
Skills
Change Management, Coaching, Employee Relations, Human Resources, Leadership, Management, Networking, Onboarding, Operations Management, Performance Management, Process Improvement, Recruiting, Retail, SDLC, Sales, Sales Operations, Talent Acquisition, Talent Management, Training, Vendor Management
Education
Middle Tennessee State University 1987 — 1991
BS, Business Management / Professional Pilot
Jennie Dickens's Asurion Experience February 2003 - January 2005
Job Admissions and CMC
Industry Higher Education
Experience
Asurion February 2003 - January 2005
Priority Associates July 2000 - July 2002
Magnetek August 1998 - July 2000
Deloitte Consulting July 1997 - August 1998
Lexmark June 1991 - May 1997
Skills
Strategic Planning, Program Management, Leadership, Process Improvement, Project Management, Team Building, Marketing Strategy, Cross-functional Team..., Business Strategy, Team Leadership, Marketing, Change Management, Strategy, Business Process..., Supply Chain Management, Supply Chain, Organizational..., Six Sigma, Project Planning, Vendor Management, Management Consulting, Budgets, Operations Management
Education
Vanderbilt University - Owen Graduate School of Management 1995 — 1997
MBA, Operations
Michigan State University 1986 — 1991
B.S., Engineering Arts
Asurion February 2003 - January 2005
Priority Associates July 2000 - July 2002
Magnetek August 1998 - July 2000
Deloitte Consulting July 1997 - August 1998
Lexmark June 1991 - May 1997
Skills
Strategic Planning, Program Management, Leadership, Process Improvement, Project Management, Team Building, Marketing Strategy, Cross-functional Team..., Business Strategy, Team Leadership, Marketing, Change Management, Strategy, Business Process..., Supply Chain Management, Supply Chain, Organizational..., Six Sigma, Project Planning, Vendor Management, Management Consulting, Budgets, Operations Management
Education
Vanderbilt University - Owen Graduate School of Management 1995 — 1997
MBA, Operations
Michigan State University 1986 — 1991
B.S., Engineering Arts
Lynne Cooke, PMP's Asurion Experience 2013 - Present
Job IT Project Manager/Sr. Analyst at Asurion
Industry Program Development
Experience
Asurion 2013 - Present
PICA Group 2010 - 2012
PICA Group 2007 - 2010
PICA Group 2003 - 2007
PICA Group 2001 - 2003
PICA Group 1999 - 2001
Skills
Project Management, Management, Performance Management, Certified Scrum Master..., Team Leadership, Cross-functional Team..., Cross Functional..., Customer Service..., Customer Service..., Operations Management, Systems Implementation, Technology Needs..., Business Analysis, User Documentation, Teamwork, Microsoft Office 2010, Microsoft Project, Clarity PPM, Insurance
Education
Middle Tennessee State University
B.S., Mathematics, Insurance, Computer Science
Asurion 2013 - Present
PICA Group 2010 - 2012
PICA Group 2007 - 2010
PICA Group 2003 - 2007
PICA Group 2001 - 2003
PICA Group 1999 - 2001
Skills
Project Management, Management, Performance Management, Certified Scrum Master..., Team Leadership, Cross-functional Team..., Cross Functional..., Customer Service..., Customer Service..., Operations Management, Systems Implementation, Technology Needs..., Business Analysis, User Documentation, Teamwork, Microsoft Office 2010, Microsoft Project, Clarity PPM, Insurance
Education
Middle Tennessee State University
B.S., Mathematics, Insurance, Computer Science
Andy Wyckoff's Asurion Experience March 2011 - Present
Job Sr. Manager FP&A, Supply Chain Management at Asurion
Industry Accounting
Experience
Asurion March 2011 - Present
Ernst & Young January 2007 - March 2011
The Home Depot May 1998 - December 2006
Skills
Accounting, Financial Reporting, Auditing, Internal Controls, Financial Accounting, GAAP, Sarbanes-Oxley Act, Financial Analysis, SEC filings, Tax, External Audit, Internal Audit, CPA, Corporate Tax, Income Tax, Financial Modeling, Finance, Forecasting
Education
Middle Tennessee State University 2000 — 2004
B.A., Finance/Accounting
Asurion March 2011 - Present
Ernst & Young January 2007 - March 2011
The Home Depot May 1998 - December 2006
Skills
Accounting, Financial Reporting, Auditing, Internal Controls, Financial Accounting, GAAP, Sarbanes-Oxley Act, Financial Analysis, SEC filings, Tax, External Audit, Internal Audit, CPA, Corporate Tax, Income Tax, Financial Modeling, Finance, Forecasting
Education
Middle Tennessee State University 2000 — 2004
B.A., Finance/Accounting
Stephen Reichling's Asurion Experience November 2010 - Present
Job Regional Manager at N/A
Industry Education Management
Experience
Asurion November 2010 - Present
Education
Mercer University - Stetson School of Business and Economics 2007 — 2009
MBA
Spring Hill College 1998 — 2002
BS, MIS
Asurion November 2010 - Present
Education
Mercer University - Stetson School of Business and Economics 2007 — 2009
MBA
Spring Hill College 1998 — 2002
BS, MIS
Tony Partida's Asurion Experience May 2007 - July 2007
Job Level 1 IT Help Desk Technician for Keystone Automotive
Industry Computer Hardware
Experience
Quanta Computer August 2007 - Present
H&R Block January 2010 - March 2010
Quanta Computer July 2007 - September 2009
Asurion May 2007 - July 2007
The Disney Store October 2006 - December 2006
Skills
Troubleshooting, Computer Hardware, Software Documentation
Education
New Horizons Computer Learning Center 2009 — 2010
A+, Network+, A+, Network+, MCTS, CCNA
Middle Tennessee State University
B.S. Recording Industry, Production and Technology Emphasis
Quanta Computer August 2007 - Present
H&R Block January 2010 - March 2010
Quanta Computer July 2007 - September 2009
Asurion May 2007 - July 2007
The Disney Store October 2006 - December 2006
Skills
Troubleshooting, Computer Hardware, Software Documentation
Education
New Horizons Computer Learning Center 2009 — 2010
A+, Network+, A+, Network+, MCTS, CCNA
Middle Tennessee State University
B.S. Recording Industry, Production and Technology Emphasis
Craig Lucas's Asurion Experience January 2007 - April 2011
Job Miracle Maker
Industry Information Technology and Services
Experience
Tripwire March 2013 - Present
drilogy March 2010 - Present
Waypoint Software 2015 - 2015
Waypoint Software 2015 - 2015
ING Investment Management September 2011 - March 2012
Digital Realty Trust April 2011 - August 2011
Asurion January 2007 - April 2011
Alpine Engineered Products January 2001 - January 2007
TEL-3 January 1999 - January 2001
Skills
Data Warehousing, ETL, SSIS, Microsoft SQL Server, Analysis Services, Databases, Business Intelligence, SQL, QlikView, T-SQL, Data Warehouse..., .NET, SDLC, Business Analysis, Database Design, OLAP, Software Development, Access, Integration, Agile Methodologies, SSAS, SQL Server, Dimensional Modeling, C#, Data Modeling, Data Mining, Visual Basic, VB.NET, XML, Dashboards, Visio, Data Analysis, Agile, Data Integration, Visual Studio, C++, Data Management, PL/SQL, DTS, Master Data Management, PostgreSQL, Python, CentOS, PHP, postgres, Web Design, HTML, Linux System..., Options Strategies, Python Futures
Education
Miami Dade College 1996 — 1997
Computer Science
Tripwire March 2013 - Present
drilogy March 2010 - Present
Waypoint Software 2015 - 2015
Waypoint Software 2015 - 2015
ING Investment Management September 2011 - March 2012
Digital Realty Trust April 2011 - August 2011
Asurion January 2007 - April 2011
Alpine Engineered Products January 2001 - January 2007
TEL-3 January 1999 - January 2001
Skills
Data Warehousing, ETL, SSIS, Microsoft SQL Server, Analysis Services, Databases, Business Intelligence, SQL, QlikView, T-SQL, Data Warehouse..., .NET, SDLC, Business Analysis, Database Design, OLAP, Software Development, Access, Integration, Agile Methodologies, SSAS, SQL Server, Dimensional Modeling, C#, Data Modeling, Data Mining, Visual Basic, VB.NET, XML, Dashboards, Visio, Data Analysis, Agile, Data Integration, Visual Studio, C++, Data Management, PL/SQL, DTS, Master Data Management, PostgreSQL, Python, CentOS, PHP, postgres, Web Design, HTML, Linux System..., Options Strategies, Python Futures
Education
Miami Dade College 1996 — 1997
Computer Science
Lisa Brakora's Asurion Experience November 2011 - Present
Job Release Manager at Asurion
Industry Information Technology and Services
Experience
Asurion November 2011 - Present
Hewlett-Packard Enterprise Services 2004 - October 2011
EDS/Saturn 2001 - 2004
Skills
SDLC, Visio, Microsoft Office, Business Analysis, Process Improvement, Program Management, Requirements Analysis, Requirements Gathering, Software Documentation, Vendor Management, Analysis, Business Process..., Integration, Disaster Recovery, Leadership, PMP, Windows, SharePoint, IT Management, Project Management
Education
Michigan State University 1989 — 1992
Bachelor's, English
Asurion November 2011 - Present
Hewlett-Packard Enterprise Services 2004 - October 2011
EDS/Saturn 2001 - 2004
Skills
SDLC, Visio, Microsoft Office, Business Analysis, Process Improvement, Program Management, Requirements Analysis, Requirements Gathering, Software Documentation, Vendor Management, Analysis, Business Process..., Integration, Disaster Recovery, Leadership, PMP, Windows, SharePoint, IT Management, Project Management
Education
Michigan State University 1989 — 1992
Bachelor's, English
Jason Neale's Asurion Experience August 2014 - Present
Job Student at Mesa Community College
Industry
Experience
Asurion August 2014 - Present
Skills
PowerPoint, Microsoft Word
Education
Mesa Community College 2010 — 2013
Asurion August 2014 - Present
Skills
PowerPoint, Microsoft Word
Education
Mesa Community College 2010 — 2013
James Mormando's Asurion Experience April 2012 - Present
Job Senior Director, Service Network at Asurion
Industry Wireless
Experience
Asurion April 2012 - Present
Asurion April 2005 - Present
N.E.W. Customer Service Companies, Inc April 2005 - Present
Asurion 2005 - Present
Rosy Blue January 2002 - January 2005
Helzberg Diamonds February 1992 - January 2002
Skills
Logistics Management, Supply Chain Management, Jewelry
Education
MidAmerica Nazarene University 1998 — 2000
Bachelor of Arts (B.A.), Human Resources Development
Asurion April 2012 - Present
Asurion April 2005 - Present
N.E.W. Customer Service Companies, Inc April 2005 - Present
Asurion 2005 - Present
Rosy Blue January 2002 - January 2005
Helzberg Diamonds February 1992 - January 2002
Skills
Logistics Management, Supply Chain Management, Jewelry
Education
MidAmerica Nazarene University 1998 — 2000
Bachelor of Arts (B.A.), Human Resources Development
Brad Hancock's Asurion Experience June 2013 - Present
Job Student at Middle Tennessee State University
Industry Information Services
Experience
Asurion June 2013 - Present
Skills
Microsoft Office, SQL, SSRS, PowerPivot, PowerView, Tableau, Databases, Microsoft SQL Server, Visio
Education
Middle Tennessee State University 2012 — 2015
Master of Science (M.S.), Computer and Information Systems Security/Information Assurance
Middle Tennessee State University 1999 — 2007
Bachelor of Arts (B.A.), Music Teacher Education
Asurion June 2013 - Present
Skills
Microsoft Office, SQL, SSRS, PowerPivot, PowerView, Tableau, Databases, Microsoft SQL Server, Visio
Education
Middle Tennessee State University 2012 — 2015
Master of Science (M.S.), Computer and Information Systems Security/Information Assurance
Middle Tennessee State University 1999 — 2007
Bachelor of Arts (B.A.), Music Teacher Education
Andrew Wilburn's Asurion Experience December 2012 - Present
Job Manager of Customer Experience with Asurion, Customer Satisfaction, Executive and Client Complaint Resolutions
Industry Wireless
Experience
Asurion December 2012 - Present
Asurion January 2010 - December 2012
Asurion July 2007 - January 2010
Skills
Customer Satisfaction, Leadership, Training, B2B, Program Management, Call Centers, Management, Customer Experience
Education
Middle Tennessee State University
Bachelor of Business Administration (B.B.A.), Marketing
Asurion December 2012 - Present
Asurion January 2010 - December 2012
Asurion July 2007 - January 2010
Skills
Customer Satisfaction, Leadership, Training, B2B, Program Management, Call Centers, Management, Customer Experience
Education
Middle Tennessee State University
Bachelor of Business Administration (B.B.A.), Marketing
Alesha Reed's Asurion Experience April 2013 - Present
Job Operations Engineer 2 at Asurion
Industry Information Technology and Services
Experience
Asurion April 2013 - Present
Education
Nashville State Technical Community College 2014 — 2016
Certification, Computer and Information Systems Security/Information Assurance
Middle Tennessee State University
Bachelor of Business Administration (B.B.A.), Computer/Information Technology Administration and Management
Asurion April 2013 - Present
Education
Nashville State Technical Community College 2014 — 2016
Certification, Computer and Information Systems Security/Information Assurance
Middle Tennessee State University
Bachelor of Business Administration (B.B.A.), Computer/Information Technology Administration and Management
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY