Asurion Company

Industry: Company

Description

Asurion, LLC is a privately held company based in Nashville, Tennessee that provides insurance for smartphones, tablets, consumer electronics, appliances, satellite receivers and jewelry. In 2014, the company operated in 14 countries and had 49 offices with 17,000 employees serving 280 million consumers. Headquarters: Nashville, Tennessee, United States Number of employees: 17,000 Founded: 1994, Silicon Valley, California, United States Area served: World Subsidiaries: Soluto, ServiceBench, Inc., Parent organization: NEW Asurion Corporation

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Asurion Employees

Employee
Years
Job
Industry
Joella Odom Joella Odom Phoenix, Arizona Area Details
Joella Odom's Asurion Experience August 2014 - Present
Job Data and Technical Support
Industry Information Technology and Services
Experience
Asurion   August 2014 - Present
Maggiano's Little Italy  June 2014 - August 2014
Maggiano's Little Italy  March 2014 - August 2014
Maggiano's Little Italy  February 2013 - August 2014
Arena's Sport's Grill   August 2011 - July 2013
Stream Global Services  January 2010 - May 2011

Skills
Workforce Management, Transition Management, Service Delivery, Customer Experience, Inbound Marketing, Team Management, Call Centers, Retail Banking, Branch Banking, Call Center Development, Delphi Certified, Office Administration, Bartending, Customer Service, Technical Support, Employee Training, Microsoft Office, Sales Operations, Customer Satisfaction, Management, CRM, Sales, Training, Food & Beverage, Time Management, Communication

Education
Glendale Community College
Clinical Psychology

University of Phoenix
Business, Management, Marketing, and Related Support Services

Bridget Gorta Bridget Gorta Nashville, Tennessee Details
Bridget Gorta's Asurion Experience January 2012 - May 2013
Job Application Integration Specialist/Business Analyst at Deloitte Transactions and Business Analytics LLP
Industry Information Technology and Services
Experience
Deloitte Transactions and Business Analytics LLP  August 2015 - Present
Deloitte Transactions and Business Analytics LLP  May 2013 - Present
Asurion   January 2012 - May 2013
Newell Rubbermaid  May 2011 - August 2011
Georgia Tech Alumni Association  February 2010 - March 2011
Georgia Tech Career Services   2011 - 2011
OpenStudy.com  August 2010 - December 2010
Bank of America  January 2009 - August 2010
Jacket Micro Devices  May 2008 - August 2008
Columbia County News-Times   2006 - 2007

Skills
Microsoft Office, InDesign, Illustrator, SAP Implementation, PowerPoint, Microsoft Excel, Microsoft Word, Visio, Project Management, Photoshop, HTML, Spanish, Data Analysis, Social Media, Research, Program Management, SharePoint, Business Analysis, Analysis, Agile Methodologies, Strategy, Scrum, Process Improvement, Software Documentation, Vendor Management, Business Process..., Technical Writing, Fundraising, Requirements Analysis, Requirements Gathering, Cross-functional..., Leadership

Education
Georgia Institute of Technology   2007 — 2011
Bachelor of Science, Management

Georgia Institute of Technology - Georgia Tech College of Management   2007 — 2011
Management, Marketing, Information Technology

Dennis Burke Dennis Burke Greater Nashville Area Details
Dennis Burke's Asurion Experience 2010 - December 2014
Job Vice President, McWane Technology
Industry Wireless
Experience
McWane, Inc.   June 2015 - Present
Confidential  February 2015 - May 2015
Asurion   2010 - December 2014
Motorola  June 2000 - May 2010
Arthur D. Little, Inc.   May 1997 - June 2000
Accenture  November 1991 - May 1995

Skills
Cross-functional Team..., Product Management, Go-to-market Strategy, Mobile Devices, Wireless, Program Management, Telecommunications, Strategic Partnerships, Product Development, Product Lifecycle..., Product Marketing, Six Sigma, Operations Management, Management, Strategy, Competitive Analysis, Business Development, Leadership

Education
University of Michigan - Stephen M. Ross School of Business   1995 — 1997
MBA

Georgia Institute of Technology   1986 — 1990
BAE

Lauren (Akin) Windsor Lauren (Akin) Windsor New Orleans, Louisiana Details
Lauren (Akin) Windsor's Asurion Experience June 2013 - September 2013
Job Client Success Manager, Fulcrum
Industry Information Technology and Services
Experience
Lucid, LLC  October 2014 - Present
Lucid, LLC  January 2014 - October 2014
New Orleans Saints  October 2013 - January 2014
Asurion   June 2013 - September 2013
Office of Institutional Research, Freed-Hardeman University   March 2012 - May 2013

Skills
Mathematics, Programming, Microsoft Excel, Data Mining, Research, C++, Communication Skills, Close Attention to..., Python, Teaching, Educational Technology, PowerPoint, Microsoft Office, Staff Development, OS X, Microsoft Word, Customer Service, Social Media

Education
Freed-Hardeman University   2009 — 2013
Bachelor of Science (B.S.), Mathematics

Walker Valley High School   2005 — 2009

Joseph Townsend Joseph Townsend Klamath Falls, Oregon Details
Joseph Townsend's Asurion Experience January 2013 - September 2013
Job Applecare Advisor / iOS tech at Apple
Industry Wireless
Experience
Apple  November 2014 - Present
support.com  September 2013 - June 2014
Asurion   January 2013 - September 2013
Mill Creek Eco Resort   March 2010 - August 2012

Skills
Network Administration, Project Management, Game Development, Programming, Web Development, Technical Support, Customer Service, Digital Forensics, Penetration Testing, Linux System..., Windows, Marketing, Wireless Networking, Security, Databases, Troubleshooting

Education
Full Sail University   2014 — 2016
BS - Computer Animation, Animation, Interactive Technology, Video Graphics and Special Effects, Freshman

ITT Technical Institute-Indianapolis
Not Finished, Cyber/Computer Forensics and Counterterrorism

Trey Dunmon Trey Dunmon Phoenix, Arizona Area Details
Trey Dunmon's Asurion Experience August 2013 - Present
Job Corporate Recruiter at Asurion
Industry Staffing and Recruiting
Experience
Asurion   August 2013 - Present
Taylor Winfield  July 2012 - July 2013
Korn/Ferry Futurestep  August 2011 - July 2012
Martin Fletcher  2010 - 2011
Georgia Tech Institute for Electronics and Nanotechnology  2006 - 2007

Skills
Talent Acquisition, Employee Relations, Contract Negotiation, Customer Relations, Research, Hiring, Account Management, Competitive Analysis, Business Strategy, Healthcare, Coaching, Team Building, Public Speaking, Sourcing, Problem Solving, Recruiting, Management, Project Management, Social Networking, Budgets, Customer Service, Process Improvement, Team Leadership, Leadership, Technical Recruiting

Education
Georgia Southern University   2008 — 2010
Bachelors, General studies

Georgia Institute of Technology   2005 — 2008
STaC, Comm

Covy Forman Covy Forman Phoenix, Arizona Details
Covy Forman's Asurion Experience September 2013 - November 2014
Job Retail Technical Services DSC Technician at Flextronics
Industry Information Technology and Services
Experience
Voltus Designs   August 2014 - Present
Asurion   September 2013 - November 2014
Sprint Nextel  March 2009 - September 2012

Skills
Customer Service, Telecommunications, IT Solutions, Networking, Web Design, Computer Hardware, Computer Repair, Photoshop, Social Networking, Solution Selling, Customer Retention, Customer Satisfaction, Time Management, Sales

Education
Glendale Community College   2011 — 2013
ABUS-SR, Business Administration and Management, General

Brianna Green Brianna Green Phoenix, Arizona Details
Brianna Green's Asurion Experience 2014 - 2014
Job Technical Support Specialist at Convergys
Industry Information Technology and Services
Experience
Convergys  October 2014 - Present
Asurion   2014 - 2014
MG Plumbing Inc.   2006 - 2009
Tele-Sales Systems   2000 - 2001

Education
Glendale Community College

Rio Salado Community College

Richard Kong Richard Kong Greater Atlanta Area Details
Richard Kong's Asurion Experience March 2011 - April 2012
Job BI Solutions Architect at eBECS
Industry Information Technology and Services
Experience
eBECS  August 2014 - Present
Tokio Marine Technologies   April 2012 - August 2014
Asurion   March 2011 - April 2012
Asurion   June 2009 - March 2011
Georgia Institute of Technology  2008 - 2009
AutoTrader.com  May 2008 - August 2008

Skills
SQL, SSAS, SSRS, SSIS, C#, Business Intelligence, Analysis Services, ETL, Microsoft SQL Server, Databases, Visio, Dimensional Modeling, Data Analysis, Data Warehousing, Enterprise Software

Education
Georgia Institute of Technology   2005 — 2009
Bachelor's, Industrial Engineering

Lauryn Wiens Lauryn Wiens Bryan/College Station, Texas Area Details
Lauryn Wiens's Asurion Experience December 2011 - June 2013
Job Licensed Insurance Representative
Industry Insurance
Experience
State Farm  September 2013 - Present
United Way of the Brazos Valley  July 2013 - September 2013
Asurion   December 2011 - June 2013
Jeld-Wen  February 2011 - December 2012
Canby Grove Christian Camp and Conference Center  June 2009 - October 2010
JCPenney  February 2008 - June 2010

Skills
Customer Service, Organization, Research Information, Library Skills, Formatting Documents, Essays, Technical Support, Spreadsheets, Filing, Telephone Skills

Education
George Fox University   2006 — 2010
Bachelor of Arts, History

Chris Fitterer Chris Fitterer Washington D.C. Metro Area Details
Chris Fitterer's Asurion Experience March 2010 - Present
Job Technical Manager at Asurion, Inc
Industry Consumer Services
Experience
Asurion   March 2010 - Present
Asurion   March 2006 - March 2010
AOL  August 1998 - March 2006

Education
George Mason University   1994 — 1997

Aline Munro Aline Munro Snyder, Oklahoma Details
Aline Munro's Asurion Experience August 2007 - Present
Job Customer Care Manager at Asurion
Industry Information Technology and Services
Experience
Asurion   August 2007 - Present

Skills
Call Centers, Cross-functional Team..., Mobile Devices, Customer Satisfaction, Team Leadership, Leadership, Vendor Management, Salesforce.com, Troubleshooting, Process Improvement, Telecommunications, Customer Experience, Software Documentation, Product Management, Training, Program Management, Management, Team Building, Customer Service, Performance Management, Customer Retention, Operations Management, Employee Relations, Coaching

Education
Grand Canyon University   2005 — 2006
Master's degree, Educational, Instructional, and Curriculum Supervision

Britton Barton Britton Barton Atlanta, Georgia Details
Britton Barton's Asurion Experience March 2014 - March 2015
Job IT Project Manager at The Home Depot
Industry Retail
Experience
The Home Depot  March 2015 - Present
Asurion   March 2014 - March 2015
Asurion   January 2013 - March 2014
Asurion   January 2012 - December 2012
Asurion   March 2011 - January 2012
Asurion   September 2010 - March 2011
Asurion   June 2009 - September 2010

Skills
Product Management, Program Management, Business Analysis, Agile Methodologies, Cross-functional Team..., Process Improvement, SDLC, Management, Visio, Analysis, Software Development, Analytics, MS Project, Data Analysis, Java, Leadership, Project Management

Education
Georgia Institute of Technology   2004 — 2008
Bachelor's of Science, Industrial & Systems Engineering

Georgia Institute of Technology   2008 — 2008
Certificate, Engineering Entrepreneurship

Villanova University   2011 — 2011
Certification, Six Sigma Green Belt

Scrum Alliance   2013 — 2013
Certified Scrum Master

Austin Barrett, CCIM Austin Barrett, CCIM Greater Nashville Area Details
Austin Barrett, CCIM's Asurion Experience October 2013 - November 2014
Job Manager, Real Estate at LifePoint Health
Industry Real Estate
Experience
LifePoint Health  December 2014 - Present
TN United Soccer Club   August 2014 - Present
Asurion   October 2013 - November 2014
HCA  March 2007 - September 2013
Holladay Properties, Inc   January 2005 - March 2007
RE/MAX Choice Properties  November 2002 - January 2005

Skills
Medical Office, Tenant Representation, Hospitals, Real Estate, Leases, Lease Administration, Investment Properties, Contract Negotiation, Real Estate Development, Disposition, Financial Analysis, Real Estate Transactions, Corporate Real Estate, Tenant, Budgets, Due Diligence

Education
Georgetown College   1996 — 1999
Bachelor of Science, Finance, Psychology Minor

Belmont University   2013 — 2013
Certificate in Management

Volunteer State Community College   2013 — 2013
Basic Home Construction

Western Kentucky University   1994 — 1996
Business Education

Virginia Military Institute   1993 — 1994
Business

Hendersonville High School   1990 — 1993

Culver Military Academy   1990 — 1992
Naval SS '92

Steven LaBrecque Steven LaBrecque Greater Nashville Area Details
Steven LaBrecque's Asurion Experience June 2013 - Present
Job Analyst I at Asurion
Industry Mechanical or Industrial Engineering
Experience
Asurion   June 2013 - Present
Target MarkeTeam  January 2013 - May 2013
McKenney's, Inc   January 2010 - May 2012
Georgia Institute of Technology  May 2009 - August 2009
Frederick Brown Jr. Amphitheater   May 2006 - September 2007

Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Matlab, Data Analysis, Engineering, Access, Project Management, Visio

Education
Georgia Institute of Technology   2008 — 2013
Bachelor of Science, Industrial and Systems Engineering

Study Abroad - Georgia Tech Lorraine   2010 — 2010

Drew Griffin Drew Griffin Las Vegas, Nevada Area Details
Drew Griffin's Asurion Experience December 2014 - Present
Job Customer support center supervisor
Industry Telecommunications
Experience
Asurion   December 2014 - Present
Asurion   May 2014 - December 2014
eLEAD  January 2013 - May 2014
eLEAD  June 2012 - January 2013
eLEAD  August 2010 - June 2012
eLEAD  January 2010 - August 2010
eLEAD  June 2009 - January 2010

Skills
Customer Retention, Customer Service, Customer Satisfaction, Leadership, Automobile, Profit, Automotive, Sales Operations, Vehicles, Team Building, Sales Process, Automotive Aftermarket, Call Centers, Time Management, Phone Etiquette, Training, Team Leadership, Operations Management, Employee Training, CRM, Cold Calling, Sales Management, Coaching, Process Improvement, Management, Customer Experience, Marketing, Strategic Planning, Marketing Strategy, Teamwork

Education
Georgia Military College-Valdosta Campus   2011 — 2012
Associate of Science (A.S.), Secondary Education and Teaching

Andrew DeVore Andrew DeVore Phoenix, Arizona Area Details
Andrew DeVore's Asurion Experience November 2013 - November 2014
Job Assistant Store Manager (General Manager in Training) at GameStop
Industry E-Learning
Experience
GameStop  June 2015 - Present
GameStop  June 2015 - Present
SYNNEX Concentrix Corp  January 2015 - May 2015
Asurion   November 2013 - November 2014
Asurion   September 2013 - November 2013
Cox Communications  April 2011 - April 2013
Stream Global Services  February 2008 - November 2010

Skills
Customer Satisfaction, Customer Support, Customer Service, Customer Retention, Sales Management, Customer Management, Direct Sales, Software Installation, Hardware Installation, Computer Repair, Technical Support, Training, Employee Engagement, Call Centers, Team Building, Telecommunications, Software Documentation, Customer Experience, Leadership, Troubleshooting, Team Leadership, Management, Process Improvement

Education
Full Sail University   2015 — 2018
Bachelor's degree, Graphic Design

Rio Salado College   2011 — 2012
Certificate, Broadband Telecommunications Technical Support Services, 3.95

Rio Salado College   2005 — 2005
Certificate, Corrections

Christina Schuhwerk Christina Schuhwerk Greater Nashville Area Details
Christina Schuhwerk's Asurion Experience June 2009 - September 2011
Job Jewelry Designer
Industry Luxury Goods & Jewelry
Experience
CRS Jewelry Services   October 2012 - Present
Lindell Jewelers   September 2011 - October 2012
Asurion   June 2009 - September 2011
NEW Corporation  August 2008 - June 2009

Skills
Jewelry Design, Metalsmithing, Wax Carving, CAD/CAM, Jewelry, Gemology, 3D Printing, Merchandising, Wholesale, Customer Service, Platinum, Gold, Retail, Diamond Grading, Diamonds, Gems, Pearl, Diamond Jewelry, Microsoft Office, Visual Merchandising, Designer Jewelry, Handmade Jewelry, Necklaces, Silversmithing, Fashion Jewelry, Watches, Bracelets, Fashion, Earrings, Styling, Silver, Stone Setting, Luxury Goods, Luxury

Education
Gemological Institute of America
Graduate Jeweler, Gemology, Jewelry Manufacturing Arts

Frances A. Ayalasomayajula Frances A. Ayalasomayajula Greater San Diego Area Details
Frances A. Ayalasomayajula's Asurion Experience 2004 - 2004
Job Healthcare executive strategist & technologist with a passion for providing patientcentered, evidence based innovations
Industry Pharmaceuticals
Experience
Hewlett-Packard  2010 - Present
FAW Consultants   2007 - 2014
Abbott Vascular Devices  2009 - 2010
CUSTOMatrix, Inc.   2009 - 2010
Zero.com   2007 - 2009
United Heatlhcare Group   2007 - 2008
DigiScript  2005 - 2007
State of Tennessee  2004 - 2005
Asurion   2004 - 2004
Bristol-Myers Squibb  2001 - 2004

Skills
Cross-functional Team..., Program Management, Strategy, CRM, Leadership, Business Process..., Management, Business Intelligence, Process Improvement, Change Management, Business Development, Project Management, Sales, Marketing, Start-ups, Integration, Strategic Planning, Organizational..., Business Process, Training, Healthcare, Analysis, Market Research, Clinical Research, Analytics, Finance, Pharmaceutical Industry, Cloud Computing, Customer Service, Six Sigma, Business Analysis, Management Consulting, Biotechnology, Strategic Alliances, SDLC, Reporting, Predictive Analytics, e-Detailing, -Sampling,...

Education
University of California, San Diego   2009 — 2010
Certification, Clinical Trials Design and Management

University of Phoenix   2006 — 2009
DM, Doctorate of Business Management

Georgetown University   2006 — 2007
SELP Certification, Senior Executive Leadership

University of Illinois Springfield   1999 — 2000
MSMIS, Management of Information Systems

New Mexico State University   1996 — 1997
MPH, Public Health, Epidemiology, Health Education

Middle Tennessee State University   1992 — 1995
BA, International Relations and Spanish Literature

Paul Gaeddert Paul Gaeddert Chattanooga, Tennessee Details
Paul Gaeddert's Asurion Experience November 2010 - June 2013
Job IT Technician at Henderson Hutcherson & McCullough, PLLC
Industry Accounting
Experience
Henderson Hutcherson & McCullough, PLLC   June 2013 - Present
Asurion   November 2010 - June 2013
Fort Hays State University  August 2006 - August 2010
Spirit AeroSystems  May 2009 - July 2009

Skills
Business Analysis, Active Directory, Integration, Troubleshooting, Networking, Microsoft SQL Server, Windows Server, Network Administration, Servers, Telecommunications, Technical Support, System Administration, Computer Hardware, Windows 7, TCP/IP, System Deployment

Education
Fort Hays State University   2005 — 2010
B.B.A., Management Information Systems

Eric Raines Eric Raines Houston, Texas Area Details
Eric Raines's Asurion Experience April 2012 - June 2015
Job Currently Exploring Opportunities
Industry Telecommunications
Experience
Asurion   April 2012 - June 2015
Wyndham Vacation Ownership  October 2010 - April 2012
ACCENT Marketing  July 2006 - October 2010
Cingular Wireless  2004 - 2005
Wells Fargo Consumer Credit Group  2002 - 2003
Allstate Insurance  April 1999 - April 2001
RMIS   August 1997 - April 1999

Skills
Organizational..., Training & Development, Delivering Results, Operations Management, Call Center, Customer Service, Telecommunications, Insurance, P&L, Property & Casualty..., Quality Assurance, Leadership Development, Contact Centers, Employee Training, Income Statement, Call Centers, Employee Relations, Team Building, Workforce Management, Training, Troubleshooting, Leadership, Customer Experience, Sales, Software Documentation, Management, Team Leadership, Performance Management, Process Improvement, Program Management, Coaching, Customer Satisfaction, Time Management, Customer Retention

Education
Fullerton College   1995 — 1999

Darlene M Green Darlene M Green Lawton, Oklahoma Area Details
Darlene M Green's Asurion Experience June 2009 - Present
Job New Hire Advocate at Asurion
Industry Insurance
Experience
Asurion   June 2009 - Present
Lawton Publishing Company  February 2001 - June 2009

Skills
Customer Service, Customer Experience, Customer Satisfaction, Troubleshooting, Process Improvement, Technical Support, Customer Retention, Microsoft Office, Telecommunications, Call Center

Education
Cameron University   2008 — 2009

Great Plains Technology Center   1998 — 1998
Accounting

Lyndsey Hibser Lyndsey Hibser Atlanta, Georgia Details
Lyndsey Hibser's Asurion Experience June 2006 - March 2007
Job People Analytics and Insights Manager at The CocaCola Company
Industry Food & Beverages
Experience
The Coca-Cola Company  October 2012 - Present
The Coca-Cola Company  March 2010 - September 2012
Spheris  March 2007 - March 2010
Spheris  March 2007 - March 2009
Asurion   June 2006 - March 2007
Coca-Cola Enterprises  July 2003 - May 2006

Skills
Analytics, Analysis, Business Analysis, Business Intelligence, Business Objects, Business Process..., Change Management, Cross-functional Team..., Data Analysis, Leadership, Management, Process Improvement, Program Management, Project Planning

Education
Georgia Institute of Technology   2002 — 2005
BS, Industrial & Systems Engineering

Larry Sanborn Larry Sanborn Greater Nashville Area Details
Larry Sanborn's Asurion Experience 2010 - 2012
Job Assistant Director, Multimodal Transportation Resources at Tennessee Department of Transportation
Industry Accounting
Experience
Tennessee Department of Transportation  2012 - Present
Health Care Business Venture Project   2011 - 2014
Asurion   2010 - 2012
B&H Publishing Group  2007 - 2010
B&H Publishing Group  2001 - 2006
Ingram Industries Inc.  1994 - 2001
Willis Corroon Corporation Of Kansas   1983 - 1994

Skills
Accounting, Operations Management, Managerial Finance, Forecasting, Business Analysis, Budgets, Analysis, Access, Process Improvement, Management, Accounts Payable, Microsoft Excel, ERP, Training, Project Planning, Project Management, Strategy, Business Process, Inventory Management, Finance

Education
Vanderbilt University - Owen Graduate School of Management
Master of Business Administration

Friends University
Bachelor of Science Degree, Mathematics

Lipscomb University

Wichita State University

Gerret Smith Gerret Smith Greater Nashville Area Details
Gerret Smith's Asurion Experience September 2013 - Present
Job Jewelry production Lead at Asurion
Industry Wireless
Experience
Asurion   September 2013 - Present
Asurion   February 2013 - September 2013
Asurion   January 2011 - February 2013
Genna jewelers   February 2005 - December 2010

Skills
Communication, Handmade Jewelry, Hands-on Training, Team Leadership, Jewelry, Jewelry Design, Process Improvement..., Gemology, Watches, Stone Setting, Silver, Customer Service, Customer Engagement, Problem Solving, Employee Engagement

Education
Gemological Institute of America-New York   2005 — 2005

Stewart's international school for jewelers   2005 — 2005

Terrance Hardison, PMP Terrance Hardison, PMP Richardson, Texas Details
Terrance Hardison, PMP's Asurion Experience April 2012 - March 2013
Job Sr. Program Manager at AT&T
Industry Information Technology and Services
Experience
AT&T Mobility  March 2013 - Present
Asurion   April 2012 - March 2013
AT&T  November 2000 - April 2012

Skills
Microsoft Office, MS Project, Outlook, Microsoft Excel, Microsoft Word, SharePoint, PowerPoint, Visio, Telegence, Agile Project Management, Agile Vision, Software Quality..., IT systems development, ClearQuest, Remedy Ticketing System, CA Clarity, Project Planning, Program Management, SDLC, Software Project..., Project Management, PMP, PMO, Scrum, Testing, Cross-functional Team..., Microsoft Project

Education
Grambling State University   1991 — 1995
Bachelor of Science (B.S.), Business Management

Project Management Institute
Project Management

The University of Texas Southwestern Medical Center at Dallas   1999 — 1999
State of Texas License, Emergency Medical Technology/Technician (EMT Paramedic)

Bill Ussery Bill Ussery Greater Nashville Area Details
Bill Ussery's Asurion Experience May 2011 - Present
Job CMDB Manager
Industry Information Technology and Services
Experience
Asurion   May 2011 - Present
EFT Source  July 2007 - January 2011
Apex Systems  2011 - 2011
Jack in the Box  1999 - 2007
US Army  1982 - 2004
Pierce College  1997 - 1999
Group Health Cooperative  October 1994 - November 1997

Skills
Training, Business Analysis, Team Building, Troubleshooting, Strategic Planning, Visio, MS Project, Process Improvement, Team Leadership, Management Consulting, Leadership, Management, Project Management, Cross-functional Team..., Analysis, Telecommunications, Access, Business Process, Program Management

Education
Georgia College and State University   1980 — 1982
bba, Marketing

Georgia Military College   1976 — 1978

Katrina Joseph Katrina Joseph Greater Atlanta Area Details
Katrina Joseph's Asurion Experience January 2014 - Present
Job Customer Service Specialist at Asurion
Industry Consumer Services
Experience
Asurion   January 2014 - Present
JTB Enterprises   September 2012 - Present
CVS Pharmacy  April 2011 - April 2012
WAL-MART CORP  December 2008 - September 2010

Skills
Pharmacy Automation, Pharmacy, Pharmacists, Prescription, Pharmacueticals, Access, Medication Therapy..., Retail, Community Pharmacy, Compounding, Patient Counseling, Pharmacy Practice, Immunization, Clinical Pharmacy, Pharmacy Benefit..., Certified Immunizer, Pharmacy Technicians, Medicare Part D, Hospital Pharmacy, Clinical Pharmacology, Patient Education

Education
Gwinnett Technical College   2014 — 2017

Bryman College   2002 — 2003
Diploma, Pharmacy Technician/Assistant

Rhonda Jones-Thomas Rhonda Jones-Thomas Alpharetta, Georgia Details
Rhonda Jones-Thomas's Asurion Experience July 2014 - Present
Job CSM at Asurion
Industry Information Technology and Services
Experience
Asurion   July 2014 - Present
West Corporation  October 2010 - July 2014
AT&T Global Services  July 2012 - January 2013
MarketLinkx Direct  November 2010 - January 2012
Outcomes Health Information Solutions  January 2011 - May 2011
UnitedHealthcare  November 2003 - May 2007

Skills
Customer Service, Account Management, Call Centers, CRM, Sales, Sales Management, Contract Negotiation, Business Development, Marketing, Public Relations, Strategic Planning, Negotiation, Call Center, Event Management, Interviews, Account Reconciliation

Education
Georgia State University   2014 — 2016
Bachelor of Business Administration (BBA), School of Accountancy

Monroe College   2003 — 2005
Associate's degree, Computer Science

Albert Merril School Of Business   1995 — 1997
Administrative Assistant and Secretarial Science, General

Jeff Caplan Jeff Caplan Greater Philadelphia Area Details
Jeff Caplan's Asurion Experience January 2003 - October 2010
Job Vice President Sales at BehaviorMatrix
Industry Information Technology and Services
Experience
BehaviorMatrix  November 2014 - Present
Sales  July 2014 - November 2014
Accenture  May 2013 - May 2014
GSK  September 2010 - May 2013
Asurion   January 2003 - October 2010
Exodus Communications  January 2001 - January 2003
Cross Access Corporation (an IBM Company)   February 1999 - January 2001
Dataware Technologies  March 1991 - February 1999
Informix Software  April 1987 - September 1990
Xerox  January 1984 - December 1986

Skills
Enterprise Software, Professional Services, Customer Retention, Managed Services, Channel Sales, Sales, SaaS, Sales Operations, Cloud Computing, Account Management, Lead Generation, CRM, Analytics, Management, Business Process..., Selling, Outsourcing, Product Marketing, Business Development

Education
Golden Gate University
Masters, Business Administration

University of Massachusetts, Amherst
BS, Industrial Engineering and Operations Research

Darrell Speck Darrell Speck Greater Atlanta Area Details
Darrell Speck's Asurion Experience March 2012 - December 2013
Job Developer / Architect at Proliant
Industry Information Technology and Services
Experience
Proliant  December 2013 - Present
Asurion   March 2012 - December 2013
Convergent Media Systems  September 2011 - March 2012
Clinical Solutions  December 2003 - August 2011
NCCPA (National Commission on Certification of Physician Assistants)   May 2003 - September 2003
The North Highland Company  July 1999 - May 2003
Allscripts  April 1996 - June 1999

Skills
C#, ASP.NET MVC, SQL Server, SQL, ADO.NET, WCF, Reflection, XML, NUnit, HL7, User Interface Design, Software Development, Application Architecture, Database Design, .NET, JavaScript, Microsoft SQL Server, ASP.NET, Enterprise Software, T-SQL, Agile Methodologies

Education
Georgia State University - J. Mack Robinson College of Business   1999 — 2001
MBA, Computer Information Systems

Rice University   1987 — 1992
BS, Civil Engineering

Kevin Davis Kevin Davis Atlanta, Georgia Details
Kevin Davis's Asurion Experience October 2012 - November 2014
Job Business Consultant
Industry Financial Services
Experience
First Data Corporation  February 2015 - Present
Iota Phi Theta Fraternity Inc.  April 2002 - Present
Asurion   October 2012 - November 2014
Artist Factory   January 2010 - September 2012
The Music Group Agency   December 2009 - June 2011
University of Phoenix  December 2006 - April 2008

Skills
Social Media Marketing, Web Design, Event Planning, SEO, Public Speaking, Visio, Talent Management, Music, Staff Development, Wordpress, Resume Writing, Employee Benefits, Social Networking, A, Blogging, Advertising, Booking Systems, Brand Development, Concerts, Copywriting, Corporate Events, Creative Direction, Creative Strategy, Creative Writing, Customer Service, Digital Marketing, Digital Media, Editing, Email Marketing, Entertainment, Entrepreneurship, Event Management, Facebook, Management, Marketing, Marketing Communications, Marketing Strategy, Music Industry, Music Production, Online Advertising, Online Marketing, Recording, Publicity, Public Relations, Press Releases, Social Media, Talent Booking, Sponsorship, Web Marketing, Training

Education
Full Sail University   2011 — 2012
MS, Internet Marketing Masters of Science

University of Phoenix   2007 — 2008
MBA, Human Resources

Tennessee State University   2000 — 2007
Bachelor of Arts (B.A.), English Language and Literature/Letters

Alex Smigelsky Alex Smigelsky Phoenix, Arizona Details
Alex Smigelsky's Asurion Experience June 2014 - October 2014
Job Lead Quality Assurance Analyst at Concentrix
Industry Outsourcing/Offshoring
Experience
Concentrix  November 2014 - Present
Asurion   June 2014 - October 2014
Stylz Dance Studio   August 2010 - June 2014
Qualfon/Center Partners  August 2013 - May 2014
Qualfon/Center Partners  March 2013 - August 2013
Center Partners  January 2012 - March 2013
Collindale Golf Club   February 2009 - December 2011

Skills
Telemarketing, Customer Satisfaction, Consultative Selling, Customer Service, Account Management, Dance, Clerical Skills, Phone Skills, Leadership Development, Typing, Choreography, Customer Education, Basic Accounting, Basic Photoshop, Photography, Digital Photography, Event Planning, Event Management, Quality Assurance, Call Centers, Workforce Management, Time Management, Inbound Marketing, Customer Support, Customer Experience, Avaya, Contact Centers, Payroll, Microsoft Office 2007, Employee Training, Teamwork, System Administration, Microsoft Word, PowerPoint, Outsourcing, Recruiting, Customer Retention, Telephone Skills, Data Entry, Call Center Development, Metrics, Technical Support, BPO, Troubleshooting, Training, Internet Explorer

Education
Front Range Community College   2011 — 2014
Bachelor’s degree, Psychology, English Composition, Anthropology, Sociology; Psychology

Fort Collins High School   2008 — 2011
High School Diploma

Kelly Redd Kelly Redd Greater Nashville Area Details
Kelly Redd's Asurion Experience June 2013 - February 2015
Job Senior UI Developer at UL Workplace Health & Safety
Industry Internet
Experience
UL Workplace Health & Safety  February 2015 - Present
Asurion   June 2013 - February 2015
iostudio, LLC  May 2008 - June 2013
Freed-Hardeman University  October 2001 - May 2008

Skills
CSS, Web Design, AJAX, Web Development, JavaScript, HTML, Adobe Creative Suite, jQuery, Web Applications, Photoshop, User Experience, XHTML, HTML 5, JSON, Front-end, Website Development, Git, User Interface, Web Standards, OS X, Advanced CSS

Education
Freed-Hardeman University   1994 — 1998
Bachelor of Arts (B.A.), Media Arts

Sandra (Sizemore) Spencer Sandra (Sizemore) Spencer Virginia Beach, Virginia Details
Sandra (Sizemore) Spencer's Asurion Experience March 2015 - Present
Job Technical Customer Support Agent at Asurion & FoodService/Sales Associate at Miller Oil Co Inc.
Industry Business Supplies and Equipment
Experience
Asurion   March 2015 - Present
Miller's  March 2014 - Present
US Navy  August 2007 - August 2011

Skills
Microsoft Word, Microsoft Excel, PowerPoint, Keynote, Apple Numbers, Adobe Acrobat, Customer Service, Management, Culinary Skills, Virtual Training, Telecommunications..., Telecommunications, Technical Support, Satellite Communications

Education
Full Sail University   2011 — 2015
Bachelor of Science (BS), Entertainment Business

Meadowbrook School   2004 — 2006
High School Diploma

West Stokes High School   2002 — 2004
High School Diploma

David Milton II David Milton II Beaumont, Texas Details
David Milton II's Asurion Experience February 2011 - February 2012
Job Dispatcher/CSR/Call Center at Metrolift
Industry Telecommunications
Experience
Metrolift   October 2013 - Present
Sedgwick  January 2012 - March 2013
sedgwick cms  February 2012 - February 2013
Asurion   February 2011 - February 2012

Skills
Customer Service, Time Management, Microsoft Excel, Call Centers, Data Entry, Customer Satisfaction, Training, Recruiting, Claim, Outlook, Insurance, Customer Retention, Customer Experience, Team Building, Leadership, Management, Project Management, Process Improvement, Analysis, Vendor Management, Telephone Skills

Education
Full Sail University   2012 — 2015
Creative Writing For The Entertainment Industry

Damon Scott Damon Scott Washington D.C. Metro Area Details
Damon Scott's Asurion Experience October 2012 - November 2013
Job Director of Marketing at Pleasant Valley Business Solutions (PVBS)
Industry Information Technology and Services
Experience
Pleasant Valley Business Solutions (PVBS)   December 2013 - Present
Asurion   October 2012 - November 2013
British Telecom Professional Services  February 2012 - September 2012
Jacobs Technology  October 2007 - January 2012
DS Management Group, LLC   August 2001 - October 2007
American Management Systems  March 1999 - August 2001
KDD America   May 1997 - March 1999
Emmitt Broadcasting   January 1996 - May 1997
Viacom Broadcasting   February 1993 - December 1995
WGMU Radio  July 1994 - June 1995

Skills
Lead Generation, Competitive Analysis, Strategic Communications, Advertising, SEO, Thought Leadership, Return on Investment, Content Development, Value Propositions, Market Penetration, Market Evaluations, Leadership, Data Analysis, Proposal Writing, Marketing Strategy, Business Development, Strategic Planning, Marketing Communications, Product Marketing, Product Strategies, Product Management, Product Development, Government Markets, Go-to-market Strategy, Product Launch, Social Media Marketing, Email Marketing, Marketing Management, Digital Marketing, New Business Development, Management, Team Building, Analysis, Corporate Communications, Strategic Partnerships, Program Management, Cross-functional Team..., Government Contracting, Business Strategy, Strategy, CRM, Marketing, Enterprise Software, Account Management, Consulting, Start-ups, Salesforce.com, P&L Management, SaaS, Sales

Education
George Mason University   1991 — 1995
Bachelor's Degree, Communication

George Mason University   1999 — 2002
Master of Arts (MA), Communication and Media Studies

University of Phoenix   2002 — 2004
MBA, Business Administration

Shalana Thompson Shalana Thompson Orlando, Florida Area Details
Shalana Thompson's Asurion Experience August 2006 - September 2008
Job Owner at The Shoe Cafe
Industry Retail
Experience
The Shoe Cafe   November 2011 - Present
K by Shay   February 2011 - Present
Affilliated Computer Services (ACS)   September 2009 - September 2010
Affiliated Computer Services Inc  September 2009 - September 2010
Asurion   August 2006 - September 2008
Asurion Insurance Systems   August 2006 - September 2008
Alliance Data Systems  March 2003 - September 2005

Skills
Business Management, Organizing

Education
Full Sail University   2011 — 2012
Masters of Science, Entertainment Business

Tennessee State University   2007 — 2011
Bachelor of Science, Aeronautical and Industrial Technology

Juanesha Knott Juanesha Knott Greater Atlanta Area Details
Juanesha Knott's Asurion Experience August 2014 - Present
Job At
Industry Telecommunications
Experience
Concentrix  December 2014 - Present
Asurion   August 2014 - Present
Trugreen  April 2014 - June 2014
RGIS  January 2014 - April 2014
MyEyeDr.  April 2012 - October 2012
Hertz  March 2011 - March 2012

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Teamwork, Public Speaking, C++, Java, HTML, English, C, Data Entry

Education
Grand Canyon University   2014 — 2017
Secondary Education and Teaching

Kaplan University   2010 — 2012

Cedar Grove   2002 — 2006
H.S. Diploma, B

Robert Hollabaugh Robert Hollabaugh Altoona, Pennsylvania Area Details
Robert Hollabaugh's Asurion Experience April 2010 - Present
Job Premier Technical Support Technician
Industry Consumer Services
Experience
Asurion   April 2010 - Present

Skills
Customer Service, Sales, Coaching, Customer Satisfaction, Process Improvement, Microsoft Office, Call Centers, Troubleshooting, Windows 7

Education
Argosy University-Phoenix Online Division   2012 — 2016
Bachelor of Arts (BA), Psychology

Greater Altoona Career & Technology Center   2003 — 2007
Computer Technology/Computer Systems Technology

John Gorta John Gorta Greater Nashville Area Details
John Gorta's Asurion Experience March 2015 - Present
Job IT Manager at Asurion
Industry Information Technology and Services
Experience
Asurion   March 2015 - Present
Asurion   September 2012 - March 2015
ESi Acquisition, Inc.   June 2011 - August 2012
ESi Acquisition, Inc.   January 2010 - June 2011

Skills
Access, HTML, Microsoft Office, Data Analysis, Project Management, WebEOC, SharePoint, JavaScript, Microsoft Excel, PowerPoint, SQL, Technical Writing, Business Analysis, Requirements Analysis, Business Requirements, Requirements Gathering, Functional Requirements, Testing, Business Process..., Operations Management, IT Solutions, IT Operations

Education
Georgia Institute of Technology   2005 — 2009
BS, Management

Georgia Institute of Technology   2005 — 2009
Bachelor of Science (BS), Business Administration, Management and Operations

Steven Hewett Steven Hewett Greater Atlanta Area Details
Steven Hewett's Asurion Experience December 2013 - March 2014
Job Senior Technical Writer at Tech Mahindra
Industry Information Technology and Services
Experience
Tech Mahindra Consultant to Synchrony Financial   February 2015 - Present
Self  March 2014 - Present
Georgia Department of Education  September 2014 - November 2014
Asurion   December 2013 - March 2014
Freelance Technical Writer  May 2013 - December 2013
Swift Exchange   November 2012 - May 2013
InterContinental Hotels Group  January 2012 - September 2012
AT&T Mobility  November 2011 - December 2011
Adtech Global Solutions, Inc.   June 2010 - November 2011
Various Freelance Technical Writing Projects   April 2009 - May 2010

Skills
Technical Writing, Visio, Documentation, SharePoint, Word, Microsoft Office, Writing, PowerPoint, Adobe Acrobat, Content Management, Testing, Excel, Windows, SDLC, Business Analysis, Proposal Writing, MS Project, Editing, Analysis, Process Improvement, Team Building, Requirements Analysis, Customer Relations, Planning, Marketing Communications, Public Relations, English, Document Management, Problem Solving, Technical Documentation, Technical Communication, MS Office Suite, Technical Training, Agile, Software Documentation, Quality Assurance, RoboHelp, Manuals, Team Leadership, Requirements Gathering, Data Analysis, Project Planning, Change Management, CMS, Process Engineering, FrontPage, Product Management, Business Process, Software Training, Process Mapping

Education
Kennesaw State University   1998 — 2000
B.A., English

Georgia Institute of Technology   1993 — 1995
Chemical Engineering

Sequoyah High School   1990 — 1993
Diploma with Honors, College/University Preparatory and Advanced High School/Secondary Diploma Program

Reed Garrett Reed Garrett Kansas City, Missouri Area Details
Reed Garrett's Asurion Experience January 2006 - January 2007
Job President and Chief Operating Officer at Health and Benefit Systems, Inc.
Industry Information Services
Experience
Health and Benefit Systems, Inc.   November 2010 - Present
RKC Group   August 2008 - December 2010
Asurion   January 2006 - January 2007
lock\line  July 2001 - December 2005
Stream International  June 1998 - June 2001

Skills
Leadership, Coaching, Cross-functional Team..., Strategic Partnerships, Executive Management, Strategic Planning, Business Development, Health Insurance, Employee Benefits, Healthcare, Process Improvement, Customer Service, Operations Management, Strategy, Start-ups, P&L Management, B2B, Management, Vendor Management, Mergers & Acquisitions

Education
Georgia State University - J. Mack Robinson College of Business   1989 — 1991
MBA

Kansas State University   1977 — 1981
BS

Ben Merrill Ben Merrill Greater Nashville Area Details
Ben Merrill's Asurion Experience October 2014 - Present
Job VP Human Resources at Asurion
Industry Hospital & Health Care
Experience
Asurion   October 2014 - Present
HCA  July 2001 - September 2014
Duke University & Health System  2000 - 2001
Towers Perrin  1996 - 1998
Hay Group  1995 - 1996

Skills
Broad-based Compensation, Executive Compensation, Sales, International,..., Deferred Compensation, Executive Pay, Employee Benefits, HRIS, Management

Education
Vanderbilt University - Owen Graduate School of Management   1998 — 2000
MBA

Furman University   1991 — 1995
BA, Business Admininstration

Kristen Berg Kristen Berg Fairfax, Virginia Details
Kristen Berg's Asurion Experience February 2012 - Present
Job Graphic Designer
Industry Design
Experience
Freelance / Graphic Design Services  January 2012 - Present
Asurion   February 2012 - Present
N.E.W. Customer Service Companies, Inc   May 2009 - December 2011
George Mason Program Board   August 2010 - May 2011

Skills
Adobe Creative Suite, Illustrator, InDesign, Photoshop, Adobe Acrobat, Dreamweaver, Writing, Editing, Graphic Design, Image Manipulation, Marketing, Packaging, Graphics, Brochures, Layout, Posters, Mac, Invitations, Typography, Corporate Branding, Web Design, Advertising, Logo Design, Creative Direction, User Interface Design, Branding & Identity

Education
George Mason University   2007 — 2012
Bachelor of Fine Arts (B.F.A.), Graphic Design

Sze Leung, CPA, CIA Sze Leung, CPA, CIA Washington D.C. Metro Area Details
Sze Leung, CPA, CIA's Asurion Experience December 2009 - April 2014
Job Financial Manager
Industry Consumer Services
Experience
Asurion   December 2009 - April 2014
Asurion   April 2005 - December 2009
GEICO  January 2001 - April 2005
Deloitte  2000 - 2001

Skills
Financial Reporting, Accounting, Sarbanes-Oxley Act, General Ledger, Financial Analysis, Variance Analysis, Process Improvement, Auditing, Internal Controls, Financial Modeling, Forecasting, Finance, Managerial Finance, Analysis, Management, Microsoft Excel, Leadership, Strategic Planning, Business Analysis, Program Management, Internal Audit, Business Process..., Team Building, Microsoft Office

Education
Georgetown University - The McDonough School of Business   2012 — 2015
Master of Business Administration (M.B.A.), Finance and Accounting

University of Maryland - Robert H. Smith School of Business   1996 — 1999
BS, Accounting

Bryan Beege Berry Bryan Beege Berry Greater Los Angeles Area Details
Bryan Beege Berry's Asurion Experience August 2010 - September 2012
Job Live Data Analyst at Riot Games
Industry Computer Games
Experience
Riot Games  October 2013 - Present
Chainsaw Rabbit Games   November 2012 - Present
Asurion Mobile Applications  September 2012 - October 2013
Asurion   August 2010 - September 2012

Skills
Python, MySQL, CSS, ActionScript, Java, JavaScript, Game Development, Video Games, PHP, Programming, Game Design, Linux, Object Oriented Design, Splunk, HTML, Critical Thinking, Fast-paced, Technical Training, Teamwork, jQuery, Learning Quickly, SQL Server, Bash, Relational Databases, Object Oriented Systems, Powershell, Processing, Windows, Game Programming, Communication, Object Oriented Software, HTML 5, Cacti, Software Development, SQL, Agile Methodologies, Web Applications, Go

Education
Georgia Institute of Technology   2006 — 2010
B.S., Computational Media

Cardinal Gibbons High School   2002 — 2006

Austin Levine Austin Levine Washington D.C. Metro Area Details
Austin Levine's Asurion Experience July 2015 - Present
Job Senior Business Manager at Asurion
Industry Consumer Services
Experience
Asurion   July 2015 - Present
Asurion   July 2012 - July 2015
N.E.W. Customer Service Companies, Inc   December 2009 - July 2012
Huthwaite  March 2008 - September 2009
Huthwaite  November 2006 - March 2008
Huthwaite  January 2004 - November 2006
Huthwaite  February 2001 - January 2004

Skills
Call Center, Strategic Planning, Team Building, P&L Management, Resource Management, Customer Experience, Operations Management, Budgeting, Cost, Customer Relations, Customer Satisfaction, Change Management, Process Improvement, Program Management, Process Engineering, Vendor Management, Procurement, Planning, Cross-functional Team..., Team Leadership, Sales Management, Continuous Improvement, Coaching, Business Strategy, Problem Solving, Quality Management, Account Management, Strategic Partnerships, P&L, Purchasing, Key Account Management, Mentoring, Project Planning, Sales Operations, Budget Management, Performance Management, Performance Improvement, Business Process..., Operational Excellence, Six Sigma, Business Planning, Salesforce.com, Team Management, Vendor Relations, Business Management, Business Analysis, Metrics, People Management, Management, Outsourcing

Education
George Mason University   1993 — 1995
Accounting & Business Administration

Northern Virginia Community College   1991 — 1993
AS, Business Administartion

Jennifer Michael Jennifer Michael Washington D.C. Metro Area Details
Jennifer Michael's Asurion Experience April 2010 - September 2012
Job HRIS Analyst Contractor at Volkswagen of America, Inc
Industry Human Resources
Experience
Volkswagen of America, Inc  July 2015 - Present
Booz Allen Hamilton  January 2015 - July 2015
Asurion   April 2010 - September 2012
Paul Hastings  August 2007 - March 2010
Asian Pacific American Dispute Resolution Center  January 2006 - December 2007
Mercer Human Resources  January 2006 - July 2007
Liner Yankelevitz Sunshine Regenstreif   February 2006 - October 2006
Corporate Univeristy   June 2005 - December 2005
The Feinberg Group   December 2003 - May 2005
Intelsat  1999 - 1999

Skills
Applicant Tracking..., Talent Management, Human Resources, Onboarding, Recruiting, HRIS, Employee Relations, Training, Time Management, Conflict Resolution, Performance Management, Organizational..., Management

Education
George Mason University   2002 — 2006
MS, Conflict Analysis and Resolution

   2003 — 2003
Master's degree, Peace Studies

Georgetown University   1997 — 2001
BALS, Int'l Studies and Justice and Peace

Center for International Education Exchange   2000 — 2000
Cultural Studies

Georgetown University   1998 — 2000
Bachelor’s Degree, Justice and Peace Minor and Liberal Studies

Shawna Outson Shawna Outson Phoenix, Arizona Area Details
Shawna Outson's Asurion Experience August 2013 - Present
Job Supervisor at Asurion
Industry Telecommunications
Experience
Asurion   August 2013 - Present
Consumer Cellular, Inc.   August 2010 - August 2013
JB Media / IOS Marketing   March 2009 - May 2010
JCPenney  December 2007 - March 2009

Skills
Coaching and Development, Strategic Planning, Supervisory Skills, Process Implementation, Employee Training, Telecommunications, Microsoft Office, Microsoft Excel, Typing, Customer Service, Escalation Resolution, Workforce Management, Oral & Written..., Telegence, Outlook Express, Employee Learning &...

Education
Glendale Community College   2007 — 2017
High School Diploma, Nursing

Pinnacle Education Center   2007 — 2007
High School Diploma, General Studies

Bridgetta Parker Bridgetta Parker Woodbridge, Virginia Details
Bridgetta Parker's Asurion Experience April 2013 - May 2013
Job Technical Writer at Camber Corporation
Industry Writing and Editing
Experience
Camber Corporation  April 2014 - Present
Titan King Media LLC   May 2011 - January 2015
Avaya Government Solutions  May 2013 - April 2014
Asurion   April 2013 - May 2013
N.E.W. Customer Service Companies, Inc   August 2011 - April 2013
N.E.W. Customer Service Companies, Inc   May 2011 - August 2011
SICPA  October 2010 - January 2011
Strayer University  June 2010 - October 2010
College Prowler  January 2009 - June 2010
Penn State University  August 2008 - May 2010

Skills
Technical Writing, Editing, Proofreading, Writing, Social Media, Requirements Gathering, New Media, Research, Creative Writing, Quality Assurance, Team Leadership, User Acceptance Testing, Software Documentation, User Experience, Voice Acting, Script Editing, Fiction Writing, Project Coordination, Business Process..., Business Process Testing, Scrum

Education
George Mason University   2010 — 2012
Master of Arts, English - Professional Writing and Rhetoric, 3.5

Penn State University   2006 — 2010
Bachelor of Arts, English, 3.3

Potomac Senior High School   2002 — 2006
Advanced High School Diploma, Chemistry and English, 3.67

Justin Willmann Justin Willmann Franklin, Tennessee Details
Justin Willmann's Asurion Experience August 2013 - Present
Job Supervisor at Asurion PSS
Industry Consumer Electronics
Experience
Asurion   August 2013 - Present
Apple  May 2012 - August 2013
Brentwood United Methodist Church  November 2011 - May 2012
Chrysler Corporation  2007 - 2011

Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Pro Tools, Digital Performer, ProPresenter, MediaShout, Logic Pro, Aperture, iOS, Mac OS X, iWork, Technical Support, Customer Service, OS X, iLife

Education
Grand Valley State University   2006 — 2011
Bachelor of Arts (BA), Piano Performance

Seyoum Berayes Seyoum Berayes Washington D.C. Metro Area Details
Seyoum Berayes's Asurion Experience May 2010 - December 2011
Job Network Engineer at Quadtec Solutions, Inc
Industry Information Technology and Services
Experience
Verizon  September 2015 - Present
Protiviti  June 2015 - Present
SAIC  March 2013 - June 2015
Data Link Communications of IN   August 2012 - March 2013
Amazon  December 2011 - August 2012
Asurion   May 2010 - December 2011

Skills
A+ Certified, CompTIA Network+..., Security+, Computer Network..., Data Center, Hardware, Linux, DNS, DHCP, TCP/IP, Servers, Switches, Amazon Web Services..., Cloud Computing, Cloud Storage, Amazon EC2, Perl, Scalability, Troubleshooting, VPN, Red Hat Linux, Routers, Operating Systems, BMC Remedy, Active Directory

Education
George Mason University   2006 — 2007
Bachelor of Sciences, Biology

Gonzaga College High School   2000 — 2004
HS Diploma

BRIAN SNEAD BRIAN SNEAD Greater Atlanta Area Details
BRIAN SNEAD's Asurion Experience August 2015 - Present
Job User Experience Consultant
Industry Information Technology and Services
Experience
Asurion   August 2015 - Present
PointClear Solutions  February 2014 - August 2015
Birch Communications  September 2012 - February 2014
IQ Agency  September 2011 - September 2012
Georgia State University  February 2008 - September 2011
ALTA Language Services, Inc.   September 2006 - May 2007
Savoy Label Group  October 2002 - September 2005

Skills
User Experience, Usability Testing, Information Architecture, Wire Framing, persona, User Research, Site Maps, Rapid Prototyping, Mobile Design, Agile Methodologies, Heuristic Evaluation, OmniGraffle, Sketch, Invision, Usability, Wireframes, Accessibility

Education
Georgia State University   2006 — 2008
Master’s Degree, Technical Communication and Rhetoric

University of Potsdam   2005 — 2006
Bachelor’s Degree, Literaturwissenschaft

Georgia State University   2003 — 2005
Bachelor’s Degree, English: Literary Studies

The University of Georgia   2000 — 2003
Bachelor's degree, Music

Seth Lindsey Seth Lindsey Greater Nashville Area Details
Seth Lindsey's Asurion Experience June 2014 - Present
Job Premier Support Solutions Technician at Asurion
Industry Information Technology and Services
Experience
Asurion   June 2014 - Present
Fiserv  June 2010 - September 2013

Skills
Customer Service, Typing, C++, JavaScript, HTML, Graphic Design, Troubleshooting, Help Desk Support, IT Solutions, Access, Windows 7, Computer Hardware, Windows, Technical Support, OS X, Call Centers, Process Improvement, Microsoft Office, Microsoft Excel, Outlook, Team Leadership, Leadership, Data Entry, Project Management, Time Management, Windows XP, Customer Satisfaction, Customer Support, Customer Experience, Microsoft Word, Cross-functional Team..., Sales, Teamwork, Training

Education
Hagerstown Community College
Computer Science - Programming

James Jiang James Jiang Vancouver, Canada Area Details
James Jiang's Asurion Experience January 2012 - February 2014
Job Senior Software Developer/Architect
Industry Information Technology and Services
Experience
BuildDirect  February 2014 - Present
Asurion   January 2012 - February 2014
N.E.W. Customer Service Companies, Inc (An Asurion Company)   January 2007 - December 2011
Seanix Technology / A&B Sound   November 2005 - January 2007
Anitec Computer Technology   May 2004 - November 2005
Founder Technology Group Co., Ltd   September 1998 - November 2003

Skills
.NET, Visual Studio, C#, Microsoft SQL Server, Oracle, jQuery, Application Architecture, Software Development, Data Modeling, JavaScript, Web Development, Agile Methodologies, HTML, TFS, Java, Scala, Play Framework, Android Development, T-SQL, PL/SQL, Powershell, Entity Framework, LINQ, Scrum, ADO.NET, WPF, WCF, SOAP, WSDL, CSS3, JIRA, Database Design, Web Applications, Design Patterns, ASP.NET MVC, AJAX, JSON, ASP.NET, Eclipse, Databases, Unit Testing, Software Engineering, Software Design

Education
Fuzhou University
Bachelor's degree, Electrical and Electronics Engineering

John Yeglinski John Yeglinski San Francisco, California Details
John Yeglinski's Asurion Experience October 2011 - October 2013
Job JavaScript Engineer at Blue Apron
Industry Computer Software
Experience
Freelance  JavaScript EngineerBlue ApronSeptember 2015 - Present
Sevatec, Inc.   November 2013 - March 2015
Asurion   October 2011 - October 2013
Deloitte Consulting  2010 - October 2011
Freddie Mac  August 2010 - November 2010
Freddie Mac  February 2010 - August 2010
Freddie Mac  July 2009 - February 2010
Information Technology Support   August 2007 - April 2009
James Madison University  January 2008 - December 2008

Skills
JavaScript, AngularJS, Ionic, Mobile, Node.js, Software Development, React, Enterprise Architecture, Integration, Databases, SQL, SOA, HTML, Web Development, SDLC, CSS, Agile Methodologies, MongoDB, jQuery, Project Management, Software Project..., Backbone.js, Application Development, Requirements Analysis, Programming, PMO, MVC Architecture, NoSQL, RDBMS, System Design, ASP.NET MVC, Ruby on Rails, Business Analysis

Education
Hack Reactor   2015 — 2015
Engineer's Degree, Computer Software Engineering

James Madison University - College of Business   2005 — 2009
BBA, Computer Information Systems

Tish Bates Tish Bates Greater Atlanta Area Details
Tish Bates's Asurion Experience April 2012 - February 2013
Job Sr. Systems Administrator/Business Analyst, College Instructor
Industry Management Consulting
Experience
Agilysys  April 2015 - Present
McKendree University  August 2010 - Present
IRON Solutions  August 2013 - April 2015
Agilysys  2015 - 2015
Agilysys  2015 - 2015
Passport Health Communications  February 2013 - August 2013
Asurion   April 2012 - February 2013
Mears Group, Inc.   March 2011 - July 2011
Kaskaskia College  August 2008 - July 2011
Educate U   May 2010 - March 2011

Skills
Financial Reporting, Financial Analysis, Sarbanes-Oxley Act, Finance, Accounting, Project Management, Report Writing, Budgets, Software Implementation, Forecasting, Successful Business..., Corporate Financial..., Accounting Management, Access, Accounting and Finance..., College Instructor, Software System..., NetSuite, Cognos, Hyperion Planning, Software Implementation..., Scout Analytics, Adaptive Planning, Employee Training, Curriculum Design, Online Instruction, Microsoft Dynamics GP, CRM, Training, Management

Education
Grand Canyon University   2014 — 2017
Doctorate of Business Administration, Business Administration and Management, General, 4.0

American Intercontinental University   2005 — 2006
MBA, Accounting and Finance, 4.0

William Carey University   2002 — 2003
Master of Education, Secondary Education, 4.0

University of Southern Mississippi   1997 — 2000
BSBA, Accounting and Finance

Brandi Brown Brandi Brown Greater Nashville Area Details
Brandi Brown's Asurion Experience July 2005 - March 2006
Job Payor Enrollment Specialist
Industry Hospital & Health Care
Experience
symplr - Compliance + Credentialing for Healthcare  April 2015 - Present
Sound Physicians  February 2015 - April 2015
Cogent Healthcare  2012 - February 2015
Community Health Systems  August 2006 - 2012
Asurion   July 2005 - March 2006
Community High School  August 2004 - June 2005
Bellevue Community College  August 2002 - June 2003
Youth Eastside Services  September 2000 - July 2002

Skills
Provider Relations, Case Managment, Healthcare Consulting, Credentialing, Medicare, Provider Enrollment, Student Counseling, Mental Health Counseling, Early Childhood..., Physicians, PPO, Medical Terminology, Healthcare Industry

Education
Vanderbilt University   1998 — 2000
M, Ed., Human Development Counseling

University of Colorado Boulder   1992 — 1994
BA, Communication

Front Range Community College   1990 — 1992
AA, Business

Jared Fazio Jared Fazio Greater Nashville Area Details
Jared Fazio's Asurion Experience August 2014 - Present
Job Entrepreneur for Disruptive Solutions
Industry Information Technology and Services
Experience
Asurion   August 2014 - Present
Google  August 2013 - July 2014
ServiceSource  November 2011 - July 2014
Clair Global  January 2009 - November 2011

Skills
Product Strategy, Product Management, Management, Data Analysis, Business Intelligence, Project Management, Microsoft Excel, Microsoft Office, Financial Analysis, Salesforce.com, Business Analysis, Business Objects, Microsoft CRM, SQL, Account Management, Process Improvement, Sales, CRM, Team Leadership, Financial Reporting, Functional..., Strategic Consulting, Solution Development, SDLC, Solution Implementation

Education
Full Sail University   2011 — 2012
Bachelor of Science (BS), Business Administration and Management, General

Full Sail University   2007 — 2008
Associate's degree, Communication and Media Studies

Stacy Grogan Stacy Grogan Greater Atlanta Area Details
Stacy Grogan's Asurion Experience May 2006 - January 2009
Job Marketing & Office Manager, Recycling Division at WestRock
Industry Paper & Forest Products
Experience
WestRock Company  December 2011 - Present
Houlihan Lokey  May 2011 - December 2011
Health Care Strategies, Inc.   January 2009 - December 2011
Asurion   May 2006 - January 2009
Intrado  2002 - 2006
Isolyser (Microtek Medical)   1993 - 2001

Education
Georgia State University - J. Mack Robinson College of Business   1996 — 2001
BBA, Marketing

Jeffrey Skonhovd Jeffrey Skonhovd Greater Memphis Area Details
Jeffrey Skonhovd's Asurion Experience November 2011 - August 2013
Job Software Engineer at FTN Financial
Industry Capital Markets
Experience
FTN Financial  August 2013 - Present
Asurion   November 2011 - August 2013

Skills
Linux, C#, Python, Java, SQL, C++, Git, Algorithms, Machine Learning, Stochastic Calculus, Data Science, Numerical Analysis, CUDA, C, Scala, Julia, F#, SML, Pandas

Education
Georgia Institute of Technology   2014 — 2017
Master of Science (M.S.), Computer Science

The University of Memphis   2006 — 2011
BS, Computer and Electrical Engineering, Mathematics

Shirali Amin Shirali Amin San Francisco Bay Area Details
Shirali Amin's Asurion Experience January 2012 - May 2013
Job Software Development Engineer in Test II at Ayla Networks
Industry Information Technology and Services
Experience
Ayla Networks  July 2015 - Present
Opera Software  May 2013 - Present
Asurion   January 2012 - May 2013
SEVEN Networks  October 2010 - December 2011
LASTH  April 2010 - September 2010
Vistakon of Johnson & Johnson Vision Care, Inc.   October 2008 - May 2009

Skills
Testing, Quality Assurance, Regression Testing, Test Planning, Bugzilla, XML, Scrum, Web Applications, Mobile Applications, Test Cases, Unix, Android, SDLC, Software Quality..., Mobile Technology, Agile Methodologies, JIRA, Selenium, Java, Mobile Devices, Performance Testing, Black Box Testing

Education
Portnov Computer School   2009 — 2010

University of Alabama at Birmingham   2006 — 2008
MS, Electrical and Computer Engineering

Gujarat University   2000 — 2004
BE, Electrical Engineering

BVB's Narmada Vidyalaya   1986 — 2000
High School

Geetha Parachuru Geetha Parachuru Atlanta, Georgia Details
Geetha Parachuru's Asurion Experience February 2012 - January 2013
Job Medical Unit Intern at CNN
Industry Online Media
Experience
WGCL/CBS46  April 2014 - Present
CNN  June 2014 - September 2014
Grady Newsource  January 2014 - April 2014
Asurion   February 2012 - January 2013
Asurion   April 2011 - February 2012
Asurion   April 2010 - March 2011
Asurion   July 2009 - March 2010

Skills
Agile Project Management, Agile Methodologies, Scrum, SDLC, Waterfall, PMP, Requirements Analysis, Business Analysis, Software Project..., Visio, Integration, SharePoint, PMO, Program Management, Vendor Management, SOA, Requirements Gathering, Project Portfolio..., IT Strategy, Testing, Quality Assurance, Business Process..., Software Development, MS Project, Enterprise Architecture, SQL, Oracle, Business Intelligence, Business Process, Microsoft SQL Server, Cross-functional Team..., Process Improvement, ITIL, IT Management, Resource Management, Software Documentation, Business Requirements, Data Warehousing, Project Delivery, Systems Analysis, User Acceptance Testing, Project Management

Education
Georgia Institute of Technology
Bachelors, Economics

The University of Georgia
Master's Degree, Journalism

The University of Georgia
Master's Degree, Public Health

Ryan S. Eagle Ryan S. Eagle Washington D.C. Metro Area Details
Ryan S. Eagle's Asurion Experience August 2015 - Present
Job Web Development and Graphic Design
Industry Information Technology and Services
Experience
Asurion   August 2015 - Present
Ryan Eagle: Web & Graphics Designer   January 2005 - Present
Learning Tree International  February 2015 - August 2015
DRT Strategies  October 2013 - January 2015
Barrel Oak Winery, LLC  August 2010 - September 2013
Piedmont Press & Graphics  May 2012 - August 2012
Polysonics Corporation   April 2006 - May 2012
Gold's Gym  September 2006 - February 2010
Abercrombie & Fitch  September 2003 - April 2006

Skills
Graphic Design, InDesign, Web Design, Illustrator, Logo Design, Photoshop, Dreamweaver, Advertising, Photography, Email Marketing, Mac, Packaging, Graphics, Typography, Marketing, Marketing Communications, Layout, Adobe Creative Suite, Adobe Acrobat, Brochures, HTML, CSS, Marketing Strategy, Social Media Marketing, Corporate Branding, Creative Direction, Image Editing, QuarkXPress, PowerPoint, Website Development, jQuery, JavaScript, Bootstrap, ASP, MySQL

Education
Lord Fairfax Community College   2013 — 2014
Web Design Specialist Certificate, Information Technology

George Mason University   2002 — 2005
Bachelor's of Arts, Art & Visual Technologies

Northern Virginia Community College   2000 — 2001
Transferred, Fine Arts

Jair G Amaya Jair G Amaya Glendale, Arizona Details
Jair G Amaya's Asurion Experience March 2014 - April 2014
Job IT Administrator at LMI Solutions
Industry Warehousing
Experience
LMI Solutions  April 2014 - Present
Asurion   March 2014 - April 2014
Target  May 2011 - March 2014
Target  October 2004 - May 2011
SRG LLC - The Arbors Assisted Living   December 2001 - June 2004
Adecco - Sony VAIO San Diego   August 2001 - October 2002

Skills
Troubleshooting, Networking, Project Management, Cisco Technologies, Technical Support, CCNA, Data Center, Distribution Center..., Windows Server, Windows 7, Software Installation, OSI Model, Hardware, Avaya, LAN Switching, Cisco Wireless, Microsoft Exchange, ShoreTel VoIP, Routing Protocols, Computer Hardware, OS X, Windows, Operating Systems, Project Documentation, Dell Computers, Employee Training, Time Management, Forklift Operator, SharePoint, Food Distribution, Asset Management, Asset Allocation, Database Administration, Laptops, Software Project..., Help Desk Support, Motorola Symbol, Windows XP, Dell Workstations, Cisco Telephony, Dynamic Asset Allocation

Education
Glendale Community College   2013 — 2016
Associate's degree -Enrolled, Information Security

Palomar College   2003 — 2004
PC Support Technician, Computer Science, Certificate

Tecnologico de Monterrey, Campus ciudad de Mexico   1998 — 2000
Some college, Marketing

Tony Zucarelli Tony Zucarelli Phoenix, Arizona Area Details
Tony Zucarelli's Asurion Experience August 2013 - December 2013
Job System Administrator at Hypur Inc.
Industry Information Technology and Services
Experience
Hypur Inc.   April 2015 - Present
Spindle, Inc.   January 2014 - April 2015
Asurion   August 2013 - December 2013
AZ PC REPAIR & SERVICE   April 2008 - December 2013
PetSmart  June 2013 - October 2013
Interthinx  February 2011 - April 2012
U-Haul International, Inc.   October 2007 - January 2011
MidLyfe Crysis Paintball   January 2001 - September 2010
AIG Marketing  March 2005 - October 2007
The Goodyear Tire & Rubber Company  January 2003 - 2004

Skills
Servers, XP, Windows Vista, Blackberry, Ubuntu, Print Servers, Windows, Linux, HP, Troubleshooting, Disaster Recovery, Active Directory, Windows Server, Security, Program Management, Network Administration, Solaris, Computer Hardware, Windows 7, Software Installation, Technical Support, System Administration, DNS, Microsoft Exchange, Process Improvement, VoIP, Virtualization, Network Security, IT Operations, Help Desk Support, Training, Windows XP, A+ Certified, Networking, VMware ESX, Microsoft SQL Server, Cloud Computing, Printers, Cisco Technologies, Citrix, Management, Operating Systems, Information Technology, TCP/IP, IT Management, Hardware, IIS, VMware, Microsoft Office, Computer Repair

Education
Lamson College   1996 — 1997
Computer Network Technology, Computer and Information Sciences and Support Services

Glendale Community College   1992 — 1993
Criminal Law

Greenway High School   1991 — 1992
Certificate, Computer Systems Networking and Telecommunications

Cactus High School   1988 — 1991

Josh Adkisson Josh Adkisson Orlando, Florida Details
Josh Adkisson's Asurion Experience October 2011 - February 2013
Job Audio Hand at Rhino Staging & Event Solutions
Industry Entertainment
Experience
Rhino Staging & Event Solutions  March 2015 - Present
Xerox  March 2013 - June 2013
Asurion   October 2011 - February 2013

Skills
Audio Engineering, Live Sound, Backline, Drums, Live Recording, Live Performer, Stage Rigging

Education
Full Sail University   2013 — 2015
Bachelor of Science (BS), Show Production

Simon Harper Simon Harper Greater Nashville Area Details
Simon Harper's Asurion Experience November 2014 - Present
Job Director Product Management and Development at Asurion
Industry Consumer Services
Experience
Asurion   November 2014 - Present
Asurion   October 2011 - Present
Infosys Consulting, Inc.   June 2010 - October 2011
Infosys Consulting, Inc.   January 2008 - June 2010
Infosys Consulting, Inc.   June 2007 - September 2007
Xigo  2003 - 2006
Xigo  2002 - 2003
Xigo  2001 - 2002

Skills
Strategy, Cross-functional Team..., Business Analysis, Start-ups, Program Management, Enterprise Software, Competitive Analysis, Management Consulting, Cloud Computing, Change Management, Management, Product Development, Product Management, Business Transformation, Process Improvement, E-commerce, IT Strategy, PMP, User Experience, Project Delivery, Project Management, Consulting, Leadership, Business Strategy, CRM, Knowledge Base

Education
University of Oxford
MBA, Strategy / Marketing

The George Washington University
Graduate Certificate, Organizational Sciences

George Mason University
BA, Literature and Writing

New York Institute of Photography
Photography

Nicholas Blocker Nicholas Blocker Phoenix, Arizona Area Details
Nicholas Blocker's Asurion Experience May 2014 - Present
Job Premier Support Solutions at Asurion
Industry Information Technology and Services
Experience
Asurion   May 2014 - Present
City Marque   September 2013 - April 2014
TravelClick  August 2010 - September 2013
ACE Global Contact Centers INC.   January 2010 - August 2010
VXI Global Solutions, Inc  August 2009 - February 2010
Oakwood Worldwide  August 2008 - June 2009
Oakwood Worldwide  August 2007 - August 2008
Oakwood Worldwide  August 2005 - August 2007
Best Western International  February 2004 - August 2005
Best Western International  July 2002 - February 2004

Skills
Certified Hospitality..., CMS, Sabre, Avaya, Call Center, Problem Solving, Customer Relations, Customer Service, Coaching, Operations Management, Mentoring, Account Management, Negotiation, Team Building, Team Management, Customer Satisfaction, Process Improvement, Microsoft Office, Strategic Planning, Budgeting, Excel, Contract Negotiations, Hiring, Scheduling, Forecasting, Performance Management, Team Leadership, Employee Relations, New Business Development, Leadership Development, Change Management, Supervisory Skills, People Management, Process Engineering, Employee Engagement, PowerPoint, Word, Planning, Business Strategy, Business Analysis, Outlook, Budgets, Management, Microsoft Excel, Contract Negotiation, Call Centers, Project Planning, Sales, Leadership, Hospitality

Education
Educational Institute of the American Hotel and Lodging Association   2005 — 2005
Certificate, Hospitality Supervision

Glendale Community College   1999 — 2002
Associate in Applied Science, Computer Graphic Design

Lucas Pergler Lucas Pergler Portland, Tennessee Details
Lucas Pergler's Asurion Experience January 2014 - December 2014
Job Remote Install Technician at Servpro Industries
Industry Wireless
Experience
Servpro Industries  December 2014 - Present
Asurion   January 2014 - December 2014
Asurion   September 2012 - January 2014
Sumner County Sheriff's Office  July 2010 - August 2012
Movie Gallery  April 2008 - June 2010
Wright Industries  January 2006 - March 2008

Skills
Computer Hardware, Computer Repair, Computer Animation, Solid computer skills, Security, Android, Computer Maintenance, iOS, iPhone, Troubleshooting, Customer Support, Software, Technical Documentation, Wireless Networking, Technical Writing, Windows 7, Bluetooth, Mac OS, Xbox 360, Playstation, Wii, Windows XP, Windows 8, Soldering, Arc Welding, Computer Building, Remote Troubleshooting, Management, Team Management, Microsoft Word, PowerPoint, iPhone Support, Home Networking, Windows Phone

Education
Full Sail University   2013 — 2016
Bachelor of Science (BS), Game Art

Kettering University   2005 — 2008

John Mordecai John Mordecai Great Falls, Montana Details
John Mordecai's Asurion Experience September 2008 - Present
Job Computer Help Desk Technician at Asurion
Industry Wireless
Experience
Asurion   September 2008 - Present
Army National Guard  March 2006 - March 2012

Skills
Technical Support, Wireless Networking, Windows 7, XP, Computer Hardware, Operating Systems, Data Center

Education
Montana State University-Great Falls College of Technology   2010 — 2014
Pending, Business Administration and Management, General

Ismael Soliz Ismael Soliz Phoenix, Arizona Area Details
Ismael Soliz's Asurion Experience August 2013 - Present
Job Bilingual Technician at Asurion
Industry Information Technology and Services
Experience
Asurion   August 2013 - Present
FIT Business Integrations Solutions   January 2011 - May 2013
CompuPay  2009 - 2010

Skills
Public Speaking, Sales Process, Team Building, Cold Calling, Selling, Sales, Microsoft Exchange, DNS, SSRS, DHCP, Buyers, Account Management, Human Resources, IT Operations, Asset Managment, Payroll, ColdFusion, Customer Service, Training, Management, Leadership, Team Leadership

Education
Ivy Tech Community College   2002 — 2004
Certificatiion, Medical Office Assistant/Specialist

Golden Gate University   1989 — 2003
MS, Information Systems

Daniel Vertuno Daniel Vertuno Orange County, California Area Details
Daniel Vertuno's Asurion Experience September 2013 - November 2013
Job Technical Support Specialist at Airwolf 3D
Industry Information Technology and Services
Experience
Airwolf 3D Printers   May 2015 - Present
Check GMO   January 2014 - February 2015
Asurion   September 2013 - November 2013
Cox Communications  October 1999 - November 2011
Novus Services   January 1997 - September 1999
Black Pocket Industries   January 1996 - January 1997
Antigua Sportswear   January 1986 - January 1996

Skills
AS400, Data Security, Security Audits, Telecommunications..., System Testing, IBM iSeries, SharePoint, Visio, Call Center, Telecommunications, SDLC, Integration, Troubleshooting, Process Improvement, SQL, Data Warehousing, Databases, Call Centers, Business Intelligence, Active Directory, Oracle, Technical Support, Project Management, BMC Remedy, Disaster Recovery, System Deployment, Data Center, Servers, Microsoft SQL Server, VPN, LAN-WAN, Switches, Cisco Technologies, VoIP, Security, TCP/IP, System Administration, Computer Hardware, ITIL, VMware

Education
Paradise Valley Community College   2013 — 2014
getting CCL, Microsoft Server Admin

University of Phoenix   2007 — 2009
Associates of Arts, Information Technology

Gateway Community College
Computer Networking

JD Courtoy JD Courtoy Greater Nashville Area Details
JD Courtoy's Asurion Experience April 2014 - February 2015
Job Software Samurai at NC2 Media
Industry Computer Software
Experience
NC2 Media  February 2015 - Present
Asurion   April 2014 - February 2015
WPC  October 2013 - April 2014
Press Ganey Associates  September 2011 - October 2013
Press Ganey Associates  November 2009 - September 2011
Data Advantage, LLC   January 2008 - December 2009
Loch Erin   February 2007 - January 2008
Community Health Systems  February 2006 - February 2007
American HomePatient  April 2005 - February 2006

Skills
Software Development, Web Development, JavaScript, C#, Architecture, Groovy, Java, Gradle, Agile Methodologies, Scrum, .NET, Microsoft SQL Server, Software Engineering, SQL, SDLC, Windows, SOA, Business Analysis, Agile Project Management, Databases, T-SQL, ASP.NET, IIS, Enterprise Software, Architectures, XML, Microsoft Technologies, Kanban, Raven, MDX, ESB, WCF, Enterprise Architecture, Test Driven Development, Distributed Systems, TFS, ASP.NET MVC, Visual Studio, LINQ, Web Services, DSL, WPF Development, Silverlight, Windows Phone, Database Design

Education
Georgia Institute of Technology   2000 — 2005
BS, Computer Science

Jeremy Boyd Jeremy Boyd Greater Nashville Area Details
Jeremy Boyd's Asurion Experience 2009 - 2011
Job Sr. Recovery/Resolution Auditor @ UnitedHealth Group
Industry Hospital & Health Care
Experience
UnitedHealth Group  February 2011 - Present
Optum Insight  January 2011 - Present
UnitedHealthcare  January 2011 - Present
Simplex Healthcare  October 2009 - April 2011
Travelers  April 2007 - January 2011
Asurion   2009 - 2011
IKON Technology Services  2009 - 2011
Farmers Insurance & Financial Services  2008 - 2011
CHS: Community Health Systems  March 2009 - October 2009
GMBS   June 2003 - March 2009

Skills
Leadership, Insurance, Analysis, Management, Visio, Medicare, Healthcare, Microsoft Excel, Business Analysis, Employee Benefits, Process Improvement, Data Analysis, Risk Management, Teamwork, Access, Accounting, Outlook, Team Building, Software Documentation, Training, Call Centers, HIPAA, Customer Service, Financial Analysis, Strategic Planning, Claims Management, Microsoft Word, Project Management, Invoicing, Managed Care, PowerPoint, Medicaid, Team Leadership, Underwriting

Education
University of Georgia - Terry College of Business   2006 — 2010
Risk Management & Insurance, Insurance w/ Emphasis in Medical Healthcare Fraud & Auto, 3.5

Georgia State University - J. Mack Robinson College of Business   2008 — 2009
Actuarial Science, Risk Management & Insurance & Actuarial Science

Georgia State University, Robinson College of Business   1999 — 2004
Bachelor of Business Administration, Actuarial Science

University of Georgia - Terry College of Business   1999 — 2004
Bachelor of Business Administration, Risk Management and Insurance

Colin Mead Colin Mead Greater Nashville Area Details
Colin Mead's Asurion Experience 2014 - Present
Job Product Manager at Asurion
Industry Wireless
Experience
Asurion   2014 - Present
Asurion   2012 - 2014
Asurion   2011 - 2011
Marsh & McLennan Companies, Inc.   2007 - 2010
BBC Worldwide Americas  2006 - 2006
Marsh & McLennan Companies, Inc.   2006 - 2006
Backyard Living   2002 - 2005

Skills
Process Improvement, Forecasting, Business Development, Vendor Management, Business Analysis, Program Management, Sales, Competitive Analysis, Data Analysis

Education
Vanderbilt University - Owen Graduate School of Management
MBA, Operations & Strategy

Hamilton College
BA, Government & Economics

Brandon Hyde Brandon Hyde Shawnee, Kansas Details
Brandon Hyde's Asurion Experience November 2010 - Present
Job Senior Manager, Collaboration Services and Desktop Engineering at Asurion
Industry Information Technology and Services
Experience
Asurion   November 2010 - Present
Asurion   November 2004 - Present
Asurion   July 2008 - November 2010
Asurion   September 2007 - July 2008

Skills
Team Management, Team Leadership, Project Management, Resource Management, Technical Design, Strategic Planning, Time Management, Technology Evaluation, Change Management, Inter-departmental..., Cross-functional..., Vendor Relationship..., Solution Implementation, Leadership, LANDesk, McAfee Antivirus, SCCM, Microsoft Office, Windows 7 Migration, Microsoft Operating..., MCITP, Windows 7, Windows Server, Active Directory, Technical Support, Vendor Relations, Solution Architecture, Remote Desktop, Desktop Administration, Desktop Computers, Desktop Application..., Desktop Deployment, Laptops

Education
Fort Hays State University   2002 — 2006
Bachelor of Science (B.S.), Information Networking and Telecommunications

Hill City High School   1998 — 2002

Dan Deans Dan Deans Washington D.C. Metro Area Details
Dan Deans's Asurion Experience March 2002 — Present
Job Business Manager at Asurion
Industry Consumer Services
Experience
Asurion   March 2002 — Present
Service Merchandise  April 1992 — January 2002
United States Capitol Historical Society  August 1989 — May 1992
Brevard Community College  August 1991 — December 1991
Wesche Jewelers   February 1985 — August 1986
Zale  February 1983 — February 1985

Skills
Data Analysis, Sales Operations, Analytics, Budgets, Process Development, Presentation Development, Department Budgeting, Strategic Planning, Budget Monitoring, Operations Management, Personnel Development, Management, Leadership, Sales Management, Team Building, Team Leadership, Cross-functional Team..., New Business Development, Marketing, Inventory Management, Retail, Sales, Customer Satisfaction, Customer Service, Merchandising, Training, Coaching, Project Management, Business Development, Forecasting, Vendor Management, Analysis, Customer Experience, B2B, Human Resources, Program Management, Project Planning, Time Management, Profit, Selling, P&L Management, Competitive Analysis, Account Management, P&L, Customer Retention, Call Centers, Hiring, Strategy, Performance Management, CRM

Education
Gemological Institute of America-New York   1998 — 2002
Diamond Grading

University of Maryland College Park   1989 — 1992
Doctoral Studies, History

University of Florida   1987 — 1989
M.A., History

University of Florida   1978 — 1986
B.A., History

Theodore Eich Theodore Eich Greater Grand Rapids, Michigan Area Details
Theodore Eich's Asurion Experience May 2011 - December 2011
Job Customer Care Expert
Industry Retail
Experience
Trans World Entertainment  October 2012 - June 2013
Asurion   May 2011 - December 2011
T-Mobile USA  January 2007 - January 2011
Dell, Inc.   August 2005 - November 2006
Music4Less   January 2004 - December 2004
Trans-Continental Studios   October 2003 - December 2004

Skills
Customer Relations, Microsoft Office, Customer Service, Problem Solving, Leadership, Sales, Time Management, Software Documentation, CRM, Merchandising, Security, Technical Support, Customer Satisfaction, Retail, Data Entry, Inventory Management, Troubleshooting, Microsoft Excel, Account Management, Team Leadership, Sales Management

Education
Full Sail University   2002 — 2003
Associates Of Science, Show Production And Touring

Full Sail University   2001 — 2002
Associates Of Science, Recording Arts

Grand Haven High School   1997 — 2001
Diploma, General Education

Jordan Kramer, MBA Jordan Kramer, MBA Greater Nashville Area Details
Jordan Kramer, MBA's Asurion Experience August 2014 - Present
Job Information Security Manager Monitoring & Incident Response at Asurion
Industry Information Technology and Services
Experience
Asurion   August 2014 - Present
Asurion   March 2013 - August 2014
Robert Half Technology  October 2012 - March 2013
Robert Half Technology  January 2011 - October 2012
Hilti, Inc  September 2009 - February 2010
Hilti, Inc.   May 2009 - September 2009

Skills
Recruiting, Leadership, Management, Technical Recruiting, Cold Calling, Account Management, Consulting, Project Management, Networking, Temporary Placement, Applicant Tracking..., Sourcing, Talent Acquisition, Contract Recruitment, Human Resources, CRM, Taleo, Click Jacking, Fix Jacking

Education
Middle Tennessee State University   2011 — 2013
M.B.A., Business Administration, Management, Marketing

Georgia Institute of Technology   2004 — 2008
BSCE, Civil and Environmental Engineering

Shanghai Jiaotong University   2007 — 2007
Engineering/Chinese Culture

Amy Philbrick Amy Philbrick Smyrna, Tennessee Details
Amy Philbrick's Asurion Experience September 2012 - October 2014
Job
Industry Automotive
Experience
Nissan Motor Manufacturing Ltd.  October 2014 - Present
Asurion   September 2012 - October 2014
IBM  June 2003 - November 2012
IBM  January 2001 - January 2003
IBM  January 1999 - January 2001

Skills
Six Sigma, Supply Chain, Supply Management, Process Engineering, Root Cause Analysis, Program Management, Lean Manufacturing, Cross-functional Team..., Auditing, Supply Chain Management, Sheet Metal, Plastics, Strategic Sourcing, Process Improvement, Supplier Quality..., Statistical Problem..., Product Development, Project Management, Electronics, Procurement, Testing, Manufacturing, Management, Software Documentation, Quality Management

Education
Marist College   2003 — 2007
MBA, MBA

Georgia Institute of Technology   1993 — 1999
Bachelor of Chemical Engineering, Certificate in Polymer Science and Cooperative Program

Nova Chemicals Polystyrene Plant

University College London

Audrey Hubbard Audrey Hubbard Washington D.C. Metro Area Details
Audrey Hubbard's Asurion Experience June 2012 - Present
Job Senior Manager Financial Planning & Analysis at Asurion
Industry Financial Services
Experience
Asurion   June 2012 - Present
US Embassy  July 2009 - June 2012
DKW Communications, Inc  March 2008 - July 2009
Visual Harbor   February 2006 - May 2008
Dominion Enterprises  October 2006 - March 2008
Silicomp- France telecom   December 2003 - February 2006

Skills
Strategy Development, Project Management, Business Development, Human Resources, Management, Sales, Organizational..., Budgets, Strategy, Product Management, Leadership, Strategic Planning, Analysis, Financial Analysis, Proposal Writing, Marketing Communications, Marketing Strategy, Recruiting, Negotiation, Project Planning, Training, Sales Management, Start-ups, Product Marketing, Talent Acquisition, Finance, Process Improvement, Business Strategy, Competitive Analysis, CRM, Management Consulting, Enterprise Software, Cross-functional Team..., Product Development, Business Analysis, Vendor Management, Change Management, New Business Development, Time Management, Business Process..., Market Research, Program Management, Account Management, Forecasting, Operations Management, Marketing, Business Planning, Team Building, Mergers & Acquisitions, Team Leadership

Education
Grenoble Ecole de Management   2000 — 2003
Master, International Business Management & Finance

University of Florida   2003 — 2003
MBA, International business

NDTA

David Wamsher David Wamsher Kansas City, Missouri Area Details
David Wamsher's Asurion Experience April 2009 - September 2014
Job D Wamsher Consulting
Industry Consumer Services
Experience
D Wamsher Consulting   September 2014 - Present
Asurion   April 2009 - September 2014
Sprint Nextel  March 2007 - April 2009
Sprint  September 2000 - March 2007
Sprint  February 1999 - September 2000
Sprint  January 1998 - February 1999
UPS  July 1989 - January 1999
UPS  November 1985 - July 1989

Skills
Recruiting, Human Resources, Employee Relations, Onboarding, Talent Acquisition, Succession Planning, Vendor Management, Customer Retention, Talent Management, Workforce Planning, HRIS, Employee Engagement, Process Improvement, Change Management, Cross-functional Team..., Call Center, Organizational Design, Telecommunications, Strategic Planning, Reorganization..., Workforce Management, Footprint Strategies, Business Process..., Work in A Fast Paced..., Quality Management, Strategic Partnerships, Light Industrial, Logistics Management, Loss Prevention, Operational Efficiency, Performance Management, Leadership Development

Education
Friends University
BA, Business Administration and Management, General

Rob Baily Rob Baily Washington D.C. Metro Area Details
Rob Baily's Asurion Experience January 2008 - December 2014
Job CTO at eTrans Systems
Industry Computer Software
Experience
eTrans Systems   January 2015 - Present
Asurion   January 2008 - December 2014
ServiceBench  December 1995 - January 2008

Education
George Mason University   1987 — 1991
Bachelor of Science (BS), Computer Science and Mathematics

Nicholas Durso Nicholas Durso Washington D.C. Metro Area Details
Nicholas Durso's Asurion Experience June 2014 - Present
Job SharePoint Engineer at Asurion
Industry Computer Software
Experience
Asurion   June 2014 - Present
MicroLink LLC  January 2012 - June 2014
L-3 Communications  May 2009 - January 2012
Applied Information Sciences  May 2007 - May 2009
C3NS   September 2006 - May 2007
Defense Group, Inc.   2005 - 2006

Skills
Software Development, C#, SQL, .NET, XML, Web Services, ASP.NET, Microsoft SQL Server, Requirements Analysis, Visual Studio, Agile Methodologies, JavaScript, Java, Integration, VB.NET, Software Design, Enterprise Architecture, SharePoint, XSLT, IIS, Web Applications

Education
George Mason University   2002 — 2007
BS, Information Technology

Northern Virginia Community College   2001 — 2003
AS, Computer Science

Tim Stadthaus Tim Stadthaus United States Details
Tim Stadthaus's Asurion Experience January 2014 - Present
Job VP, Marketing and Customer Experience at Asurion
Industry Telecommunications
Experience
Asurion   January 2014 - Present
Asurion   October 2008 - Present
Dell  June 2000 - October 2008
U.S. House of Representatives   1992 - 1998

Skills
•Strategic and..., •Program design and..., •Organizational..., Product Marketing, Competitive Analysis, Strategy, Program Management, Analytics

Education
University of Maryland - Robert H. Smith School of Business   1998 — 2000
MBA, Strategy & Finance

Georgetown University   1988 — 1992
SFS, Diplomacy & International Security

Cathy (Steffen) Linde, LMSW Cathy (Steffen) Linde, LMSW Olathe, Kansas Details
Cathy (Steffen) Linde, LMSW's Asurion Experience March 2006 - July 2009
Job Therapist at Ozanam
Industry Health, Wellness and Fitness
Experience
Ozanam  October 2014 - Present
Johnson County Mental Health Center  August 2013 - April 2014
CSM Bakery Supplies North America  April 2010 - March 2014
Queen's FirstLine Therapy   October 2012 - February 2014
Hope House Domestic Violence Services   August 2012 - April 2013
Asurion   March 2006 - July 2009
Asurion   February 2005 - March 2006
Asurion   October 2003 - February 2005
American Academy of English - Czestochowa, Poland   September 2001 - July 2003
University of Missouri  2000 - 2001

Skills
Process Improvement, Account Management, Cross-functional Team..., Customer Service, Strategic Planning, Training, Public Speaking, Team Building, Program Management, Management, Coaching, Budgets, Organizational..., Data Analysis, Analysis, Marketing, Event Planning, Recruiting

Education
University of Kansas Graduate School of Social Welfare   2011 — 2014
Master of Social Work (M.S.W.), Social Welfare

Framingham State College   2001 — 2003
Master of Education, Education

University of Missouri-Columbia   1994 — 1998
Spanish Language and Literature

Lisa Toporek Lisa Toporek Greater Nashville Area Details
Lisa Toporek's Asurion Experience March 2007 - September 2010
Job VP & Deputy General Counsel at NEWAsurion
Industry Telecommunications
Experience
NEWAsurion  September 2010 - Present
Asurion   March 2007 - September 2010
Shearman & Sterling  1999 - 2007

Skills
Corporate Governance, Private Equity, Joint Ventures, Commercial Litigation, Corporate Law, Mergers & Acquisitions, Cross-border..., Venture Capital, Privacy Law, Securities Regulation, Due Diligence, Intellectual Property, Mergers, Licensing, International Law, Legal Writing

Education
Georgetown University Law Center   1995 — 1999
JD

Georgetown University   1988 — 1992
BSFS, European History & Diplomacy

Darrell Enslinger Darrell Enslinger Kansas City, Missouri Area Details
Darrell Enslinger's Asurion Experience July 2005 - November 2009
Job Application Development at Government Employees Health Assoc
Industry Insurance
Experience
Government Employee Health Assoc   November 2009 - Present
Asurion   July 2005 - November 2009
DST Technologies  September 1986 - June 2005
DST Systems  1988 - 2005

Skills
SDLC, IT Management, Agile Methodologies, Enterprise Architecture, Software Development, Integration, Microsoft SQL Server, Requirements Analysis, Vendor Management, SQL, SOA, Team Leadership, Software Project..., Security, Visio, Databases, Process Improvement, Software Documentation, Business Analysis, Disaster Recovery

Education
Fort Hays State University   1983 — 1986
BA, Computer Information Systems

Emma Staples Emma Staples Knoxville, Tennessee Area Details
Emma Staples's Asurion Experience June 2009 - June 2010
Job Jewelry Buyer
Industry Luxury Goods & Jewelry
Experience
Jewelry Television  August 2013 - Present
Jewelry Television  August 2011 - August 2013
Jewelry Television  June 2010 - August 2011
Asurion   June 2009 - June 2010
Hot Diamonds Group   October 2005 - June 2009
Andin International  August 2004 - June 2005
Shop At Home Network  January 2002 - August 2004
Macy's East  June 2000 - January 2002

Skills
Sales, Merchandising, Luxury Goods, Jewelry, Watches, Fashion, Sales Management, Diamonds, Inventory Control, Inventory Management, Retail, Visual Merchandising, Gems, Wholesale, Jewelry Design

Education
Gemological Institute of America   2011 — 2011
Accredited Jewelry Professional

Vanderbilt University   1996 — 2000
B.A., English, Major; Art History, Minor

Christ Presbyterian Academy

Adam Van Oss Adam Van Oss Denver, Colorado Details
Adam Van Oss's Asurion Experience August 2013 - July 2014
Job IT Test Analyst 2 at PGi
Industry Computer Software
Experience
PGi  July 2014 - Present
Asurion   August 2013 - July 2014
Asurion   November 2011 - July 2013
Mac Authority   December 2008 - November 2011
Professional Sound Rental   June 2008 - October 2008

Skills
Troubleshooting, Quality Center, Test Automation, Apple Certified, Sound Editing, Microsoft SQL Server, Microsoft Dynamics AX, Testing, BDD, Cucumber, JIRA, Clarity, Quality Assurance, Process Improvement, Microsoft Office, OS X, Windows 7, Technical Support, Computer Hardware, Windows, Linux, Customer Satisfaction, Windows XP, MySQL, Customer Service, Computer Repair, Microsoft Excel, Software Quality..., Microsoft Word, iOS, TIBCO, Qmetry, Zephyr, Camtasia, PIMS, Pro Tools, Logic Studio, Reason, Adobe Creative Suite, System Testing, Functional Testing, Test Management, Confluence, Studio Recording, ADR recording

Education
Full Sail University   2006 — 2008
BS, Recording Arts, Music Business

Sijan Rai Sijan Rai Washington D.C. Metro Area Details
Sijan Rai's Asurion Experience August 2012 - Present
Job Senior Network Engineer at Asurion
Industry Information Technology and Services
Experience
Asurion   August 2012 - Present
The Washington Post  1997 - 2000

Education
George Mason University   2004 — 2008

Nikol Elliott Nikol Elliott Washington D.C. Metro Area Details
Nikol Elliott's Asurion Experience June 2014 - Present
Job Learning & Development Professional
Industry Professional Training & Coaching
Experience
Asurion   June 2014 - Present
Asurion (formerly NEW Customer Services Companies)   June 2009 - June 2014
Provident Bank  August 2006 - May 2009
Provident Bank  March 2003 - August 2006
Provident Bank  October 2001 - March 2003
Provident Bank  April 2000 - October 2001
Lady Foot Locker  August 1993 - April 2000

Skills
Leadership Development, Coaching, Training, Instructional Design, Talent Management, Organizational..., Team Building, Needs Analysis, Onboarding, Performance Management, Workshop Facilitation, Employee Relations, Succession Planning, Staff Development, Program Management, Leadership, Management, Recruiting, Instructor-led Training, CRM, Human Resources, ADDIE, Employee Training, Consulting, Employee Engagement, Training Delivery, Organizational..., Talent Acquisition, Interviews, Executive Coaching, Conflict Resolution, Learning Management, Workforce Planning, Personnel Management, Blended Learning, Performance Improvement

Education
George Mason University   2007 — 2009
BA

Northern Virginia Community College   2012 — 2014
Associate of Arts (AA)

Northern Virginia Community College   2003 — 2006
Associate of Arts (AA)

Todd Seifferth Todd Seifferth Greater Nashville Area Details
Todd Seifferth's Asurion Experience July 2012 - Present
Job Sr. Manager SCM Quality at Asurion
Industry Electrical/Electronic Manufacturing
Experience
Asurion   July 2012 - Present
Asurion   September 2010 - July 2012
Asurion   October 2009 - September 2010
General Motors  June 2001 - May 2010
General Motors  June 2000 - June 2001
General Motors  June 1997 - June 2000
Saturn Corporation/ GM   1990 - 1997

Education
Georgia Institute of Technology   1988 — 1990
MSME, Mechanical / Biomechanical Engieering

Kettering University   1982 — 1987
BSME, Mechanical / Manufacturing Engineering

Anya Marel Anya Marel Washington D.C. Metro Area Details
Anya Marel's Asurion Experience 2009 - Present
Job Technical Business Analyst
Industry Information Technology and Services
Experience
Asurion   2009 - Present

Skills
Program Management, SDLC, Requirements Analysis, Business Process..., Business Analysis

Education
George Mason University   1993 — 1995
Master's degree, International Business/Trade/Commerce

Московский Государственный Университет им. М.В. Ломоносова (МГУ) / Lomonosov Moscow State University (MSU)
Bachelor of Arts (B.A.), International Economics

Rushikesh Joshi Rushikesh Joshi Greater Nashville Area Details
Rushikesh Joshi's Asurion Experience 2011 - 2015
Job Specialist at Synechron
Industry Computer Software
Experience
Synechron  October 2009 - Present
Asurion   2011 - 2015
Accenture Technology Solutions  April 2006 - September 2009
Integreon  January 2005 - March 2006
Mega E-Services   November 2003 - December 2004
Arihant Software, Ahmedabad   April 2002 - November 2003

Skills
Software Project..., Agile Methodologies, Microsoft SQL Server, SDLC, SOA, Requirements Analysis, WCF

Education
C-DAC   2000 — 2001
Post Degree Advance Diploma, Computer Science, A

Gujarat University   1997 — 2000
Bachelor's Degree, Theoretical and Mathematical Physics, A

SMVM   1984 — 1997
High School

Joel Heiserman Joel Heiserman Crestview, Florida Details
Joel Heiserman's Asurion Experience August 2011 - April 2014
Job Customer Service Provider
Industry Consumer Services
Experience
A+ Pak-N-Ship   April 2014 - Present
Asurion   August 2011 - April 2014
Winn Dixie Stores  May 2006 - September 2009
Good Shepherd Lutheran Church  July 2006 - August 2007

Skills
Customer Service, Recording, Cash Register, Microsoft Office, Cashiering, Video Editing, Social Networking, Microsoft Word, Social Media, Microsoft Excel, Customer Satisfaction, Technical Support

Education
Full Sail University   2008 — 2009
Associates, Recording Arts

Milton Nance II Milton Nance II Nashville, Tennessee Details
Milton Nance II's Asurion Experience December 2012 - Present
Job Technical Lead at Asurion
Industry Telecommunications
Experience
Asurion   December 2012 - Present
Robert Half Technology  August 2012 - December 2012
Ebay Inc/You Get Shoes   June 2010 - August 2012
Verizon  March 2009 - June 2010
BBVA Compass Bank  April 2008 - March 2009
Bill Heard Chevrolet  March 2007 - April 2008

Skills
Customer Service, Employee Relations, Microsoft Office, Call Center, Customer Satisfaction, Sales, Customer Retention, Troubleshooting, Access, Software Documentation, Technical Support, Networking, Customer Experience, Project Management, CRM, Outlook, Salesforce.com, Management, Office Administration, Accounting Applications, Program Management, Recruiting

Education
Pima Community College   2009 — 2009
CERTIFICATION, A+, A

University of North Alabama   2004 — 2007
Bachelors, Business Administration; Computer Information Systems

George C Wallace State Community College-Hanceville   2002 — 2004
Associates Degree, General Business

Elise Mecredy Elise Mecredy Greater Nashville Area Details
Elise Mecredy's Asurion Experience January 2015 - Present
Job Product Delivery Lead at Asurion
Industry Information Technology and Services
Experience
Asurion   January 2015 - Present
Asurion   May 2013 - January 2015
Asurion   June 2011 - April 2013
Georgia Institute of Technology  August 2008 - September 2011
Bank of America  June 2010 - August 2010
Cannon United Methodist Church  June 2008 - July 2008
Cannon United Methodist Church  August 2006 - July 2007

Skills
Program Management, Microsoft Office, Operations Management, Six Sigma, Management, Visio, Coaching, Data Analysis, Leadership, SDLC, Process Improvement, Microsoft Excel, Agile Methodologies, SharePoint, MS Project, Business Analysis, Project Management, Software Documentation, Time Management, Analysis

Education
Georgia Institute of Technology   2007 — 2011
Bachelors

Georgia Institute of Technology - Georgia Tech College of Management   2007 — 2011
Bachelors

Christopher DeOliveira Christopher DeOliveira Greater Atlanta Area Details
Christopher DeOliveira's Asurion Experience August 2012 - Present
Job Experienced Customer Service Representative
Industry Hospital & Health Care
Experience
Asurion   August 2012 - Present
Aetna  August 2009 - January 2010
Synovate  April 2007 - August 2009
Alorica  March 2006 - March 2007

Skills
Troubleshooting, Windows, Telephone Skills, Billing, Administration, Invoicing, System Administration, Technical Support, Customer Service, Call Centers, Software Documentation, Outlook, Windows XP, Training, Computer Hardware, Microsoft Excel, Customer Experience

Education
Fresno City College   2003 — 2005
Associate's degree, Electrical Systems Technology

Central High School   1999 — 2003
Diploma, Diploma

Sheri Hanson, MS Sheri Hanson, MS Medford, Oregon Area Details
Sheri Hanson, MS's Asurion Experience January 2014 - Present
Job Human Resources Generalist at Asurion
Industry Human Resources
Experience
Asurion   January 2014 - Present

Skills
Employee Relations, Human Resources, Onboarding, HRIS, Personnel Management, FMLA, Employee Benefits, Employee Training, Recruiting, Talent Acquisition, Performance Management, Talent Management, Accounts Payable, ADP Payroll, I-9 audits, I-9 Compliance, Leave Management, New Hire Orientations, Benefits Administration, Team Building, Coaching

Education
Southern New Hampshire University   2013 — 2015
Master of Business Administration (MBA), Workplace Conflict Management

Golden Gate University   2005 — 2006
Master's degree, Human Resource Management

Oregon Institute of Technology   1997 — 2002
Bachelor's degree, Applied Psychology

Michael R. Moore Michael R. Moore Greater Nashville Area Details
Michael R. Moore's Asurion Experience November 2006 - June 2010
Job PROFIT DRIVEN QUALITY & OPERATIONS ENGINEER
Industry Automotive
Experience
Wallenius Wilhelmsen Logistics (Nissan Facility)   July 2012 - June 2014
Trane  August 2010 - April 2012
Asurion   November 2006 - June 2010
General Electric  August 2001 - September 2006

Skills
Six Sigma, Manufacturing, Continuous Improvement, Quality Assurance, Lean Manufacturing, Process Improvement, Supply Chain Management, Supply Chain, Value Stream Mapping, Business Process..., ISO, Engineering, Product Development, Leadership, Project Planning, Management

Education
Georgia Institute of Technology
Master of Science, Management of Technology

Tennessee State University
Bachelor of Science, Electrical Engineering

Nishu Bhalla, PMP Nishu Bhalla, PMP Washington D.C. Metro Area Details
Nishu Bhalla, PMP's Asurion Experience February 2011 - Present
Job Seasoned Project Manager/ Business Analyst
Industry Information Technology and Services
Experience
Asurion   February 2011 - Present
Johnston McLamb  May 2010 - January 2011
Washington Metropolitan Area Transit Authority  October 2008 - September 2009
Iconsoft Inc.  May 2007 - September 2008
Freddie Mac  December 2005 - April 2007

Skills
SDLC, Requirements Gathering, Requirements Analysis, Process Improvement, Process Engineering, Business Process..., Project Management, Software Project..., Team Building, Team Leadership, Customer Service, Customer Satisfaction, Business Process

Education
Guru Jambeshwar University   2000 — 2003
Masters in Computer Applications, Computer Applications

Kurukshetra University   1997 — 2000
Bachelors, Computer Science

Ranock Saing Ranock Saing Fairfax, Virginia Details
Ranock Saing's Asurion Experience January 2014 - July 2014
Job IT Support at Bloomberg BNA
Industry Computer Software
Experience
Bloomberg BNA  April 2015 - Present
Westat  April 2015 - June 2015
Alarm.com  September 2014 - February 2015
US Patent and Trademark Office  August 2014 - September 2014
Asurion   January 2014 - July 2014
Year Up  September 2013 - July 2014
Year Up  December 2013 - January 2014
Tysons Pond 2 Business Center   April 2009 - September 2013

Skills
Customer Service, Leadership, Photography, Information Technology, Public Speaking, Microsoft Word, Hospitality, Social Media, Technical Support, Poetry, HTML, JIRA, Management, Computer Hardware, Microsoft Excel, SQL, Databases, Quality Assurance, Quality Center, Mercury QuickTest Pro, XML Schema, SDLC, Totally Automated..., Visual Basic, Joomla, Lightroom

Education
George Mason University   2013 — 2014
Bachelor of Fine Arts (B.F.A.), Film/Cinema/Video Studies

Northern Virginia Community College   2009 — 2011
Associate of Science (AS) Cum Laude, General Studies, 3.45

Aparna Patel, PMP Aparna Patel, PMP Ellicott City, Maryland Details
Aparna Patel, PMP's Asurion Experience March 2014 - Present
Job Project Manager at Asurion
Industry Information Technology and Services
Experience
Asurion   March 2014 - Present
N.E.W. Customer Service Companies, Inc   August 2008 - February 2014
N.E.W. Customer Service Companies, Inc   August 2006 - April 2008
ServiceBench  February 2005 - July 2007
Verizon  July 2003 - January 2005

Skills
Quality Assurance, Requirements Analysis, PMP

Education
University of Maryland Baltimore County   2011 — 2011
PMP, Project Manager Professional

Brainbench Certification   2000 — 2000
Certified Cold Fusion Programmer, Cold Fusion

Gujarat University   1987 — 1990
Bachelor, Electrical Engineering

Rajeshwari Galagali Rajeshwari Galagali Sterling, Virginia Details
Rajeshwari Galagali's Asurion Experience March 2014 - Present
Job Senior Automation Engineer at Asurion
Industry Computer Software
Experience
Asurion   March 2014 - Present
Fannie Mae  2012 - 2013
SAIC  2011 - 2012
College Board  May 2006 - May 2011
Accenture Technology Solutions  November 2003 - April 2006
Smartyantra   2001 - 2003
ISRO  1999 - 2000

Skills
RUP, Quality Center, Microsoft SQL Server, Testing, Test Planning, Visio, Agile Methodologies, SQL, Scrum, Software Project..., QTP, Quality Assurance, Software Development, Oracle

Education
Gulbarga University   1993 — 1998
BS, Computer Science

Sripriya Guntupalli Sripriya Guntupalli Washington D.C. Metro Area Details
Sripriya Guntupalli's Asurion Experience April 2010 - Present
Job Sr. Business Analyst
Industry Information Technology and Services
Experience
Asurion   April 2010 - Present
AAMC  June 2008 - April 2010
American Red Cross  May 2003 - May 2008

Skills
Business Analysis, Process Improvement, SDLC, Requirements Analysis, Requirements Gathering, Microsoft Excel, Visio, Customer Service, Customer Satisfaction, Project Management, Project Planning

Education
George Mason University   2000 — 2003
Master of Science (MS), Computer Science

Abdu Id-deen Abdu Id-deen Nashville, Tennessee Details
Abdu Id-deen's Asurion Experience August 2007 - Present
Job Insurance Adjuster at Asurion
Industry Insurance
Experience
Asurion   August 2007 - Present

Education
Lincoln University   1998 — 2002
BS, Political Science

Harrisburg Area Community College   1995 — 1996

Simon Arenibas Simon Arenibas Phoenix, Arizona Area Details
Simon Arenibas's Asurion Experience June 2014 - Present
Job
Industry Telecommunications
Experience
Asurion   June 2014 - Present

Education
Glendale Community College   2003 — 2004

Rakesh Panchal Rakesh Panchal Greater Los Angeles Area Details
Rakesh Panchal's Asurion Experience July 2000 - February 2001
Job Senior Software Developer in Sierra Systems
Industry Information Technology and Services
Experience
Sierra-Cedar  October 2013 - Present
LA County  June 2011 - October 2013
X Technologies, Inc.   October 2010 - June 2011
United States Air Force  June 2002 - October 2010
U.S. Coast Guard   December 2001 - June 2002
Engineered Fabrics   February 2001 - December 2001
Asurion   July 2000 - February 2001

Skills
WCF, ASP.NET, ASP.NET MVC, ASP.NET AJAX, C#, Database Design, Microsoft SQL Server, Microsoft Office..., jQuery, MVVM, Design Pattern, WPF, Service Oriented..., OOP, Visual C++, C, LINQ, TFS, SOA, SSRS, Entity Framework, JavaScript, Requirements Analysis, Software Development, Oracle, SQL, Databases, Agile Methodologies

Education
Gujarat University
Bachelor's degree, Computer Science

Mohale Damis-Salaam Mohale Damis-Salaam Antioch, Tennessee Details
Mohale Damis-Salaam's Asurion Experience February 2004 - Present
Job Failure Analysis Technician at Asurion
Industry Wireless
Experience
Asurion   February 2004 - Present
Asurion   February 2004 - Present
Specialized Database Technologies - PALCO   August 2003 - December 2003
Cingular  June 2000 - December 2003

Skills
SPC, Test Automation, Testing, Wireless, Quality Assurance, Six Sigma, Electronics, Debugging, Telecommunications, Product Management, Semiconductors, Troubleshooting, System Testing, Process Improvement, Software Quality..., Test Cases, Perl, Test Planning, Mobile Devices, Quality Center, Cross-functional Team..., Team Leadership, Vendor Management, Technical Support, Failure Analysis

Education
Georgia State University   1988 — 1991
Bachelor of Science (BS)

Jim Bouchey Jim Bouchey Greater Nashville Area Details
Jim Bouchey's Asurion Experience February 2005 - June 2005
Job Experienced IT Business Professional
Industry
Experience
HCA  June 2005 - August 2013
Asurion   February 2005 - June 2005
Southwestern/Great American   February 2004 - January 2005
Oakwood Systems Group  June 1999 - January 2004
EDS  February 1996 - May 1999
EDS  September 1992 - January 1996
EDS  November 1987 - August 1991
EDS  March 1985 - October 1987
General Motors  March 1984 - February 1985
General Motors  September 1981 - February 1984

Skills
Project Management, Customer Service, Budgets, Technical Training, Executive Presentation..., Data Flow and Process..., PM Tools, Processes,..., Team Leadership, Microsoft Office

Education
Georgia Institute of Technology
Master of Science (MS), Information & Computer Science

General Motors Institute
Bachelor of Engineering (BEng), Industrial Engineering

Heather Woodruff Heather Woodruff Washington D.C. Metro Area Details
Heather Woodruff's Asurion Experience January 2015 - Present
Job Print Production Specialist at Asurion
Industry Graphic Design
Experience
Asurion   January 2015 - Present
Hoffman Media LLC   October 2013 - Present
Direct Response Consulting   January 2014 - 2015
Starbucks  2009 - 2014
Conservation International  2011 - 2012

Skills
Customer Service, Inventory Management, Microsoft Office, Merchandising, Microsoft Excel, PowerPoint, Microsoft Word, Time Management, Sales, Social Media, Adobe Creative Suite, Photoshop, Illustrator, Digital Illustration, Vector Illustration, Digital Painting, Digital Photography, InDesign, Digital Printing, 3D Studio Max, 3D Modeling, Final Cut Pro, Layout, Graphics, Photography, Mac, Art, Graphic Design, Image Manipulation, Illustration, Editing

Education
George Mason University   2008 — 2011
Bachelor of Arts (B.A.), New Media Art, 3.3

Northern Virginia Community College   2002 — 2008
Associate of Science (A.S.), General Studies, 3.8

Landon Taylor Landon Taylor Aurora, Colorado Details
Landon Taylor's Asurion Experience January 2005 - Present
Job Software Engineer at Raytheon
Industry Information Technology and Services
Experience
Raytheon  March 2015 - Present
Asurion   January 2005 - Present

Skills
Customer Service, Microsoft Excel, Leadership, Team Leadership, Microsoft Office, Sales

Education
Fort Hays State University
Bachelor of Science (B.Sc.), Computer Science

Emily Hendrickson Emily Hendrickson Great Falls, Montana Details
Emily Hendrickson's Asurion Experience July 2013 - January 2014
Job Account Services at PrintingCenterUSA.com
Industry Printing
Experience
PrintingCenterUSA.com   February 2014 - Present
Asurion   July 2013 - January 2014

Skills
Account Management, Customer Service, Marketing, Sales, Advertising, Marketing Strategy, Direct Mail, New Business Development, Marketing Communications, Strategic Planning, Social Media

Education
Montana State University-Great Falls College of Technology   2010 — 2012
Associate's degree

Daniella Santana Daniella Santana Altoona, Pennsylvania Details
Daniella Santana's Asurion Experience August 2012 - Present
Job Technical Support at Asurion
Industry Information Technology and Services
Experience
Asurion   August 2012 - Present

Education
Walden University   2012 — 2014
Associate's degree, Child and Adolescent Psycology

Liberty University Online   2010 — 2012
Associate's degree, Child and Adolescent Psycology

Liberty University   2008 — 2010
Associate's degree, Child and Adolescent Psycology

Greater Altoona Career & Technology Center   2004 — 2008
Culinary Arts/Chef Training

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