American Express Business Travel
Industry: Company
DescriptionAmerican Express Global Business Travel is a multinational travel and meetings program management company headquartered in Jersey City, New Jersey, US. The company has approximately 12,000 employees, and operations in nearly 120 countries. Headquarters: Jersey City, New Jersey, United States CEO: Doug Anderson President: Philippe Chérèque Number of employees: 12,000 (nearly) Corporate secretary: Eric J. Bock (Global Head Of Mergers, Acquisitions) Subsidiaries: Hogg Robinson Group, KDS, GBT US, LLC, Parent organization: American Express Travel Holdings Netherlands Cooperatief U.A.
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American Express Business Travel Employees
Employee
Years
Job
Industry
Marissa J Newsome Marissa J Newsome's American Express Business Travel Experience January 2003 - August 2013
Job Senior Project Manager Sabre Travel Network GetThere
Industry Airlines/Aviation
Experience
Sabre Travel Network August 2014 - Present
Sabre Travel Network July 2013 - August 2014
American Express January 2003 - August 2013
American Express Business Travel January 2003 - August 2013
GetThere March 1999 - January 2003
American Airlines December 1989 - March 1999
Courtyard by Marriott Cromwell Connecticut 1987 - 1989
Skills
Business Travel, Sabre, Travel Technology, Travel Management, Online Travel, Airlines, Tourism, Galileo, Call Centers, Amadeus, Account Management, Leisure Travel, Team Management, Ticketing, Revenue Analysis, Incentives, Strategic Partnerships, Loyalty Programs, Customer Service, CRM, Training, Sales, B2B, Pricing, Contract Negotiation, Customer Satisfaction, E-commerce, Business Development, Salesforce.com, Customer Experience, Competitive Analysis, Customer Retention, Relationship Management, Vendor Management, Travel Planning, Credit Cards, New Business Development, Hotel Booking, Strategy, Customer Acquisition, Analytics, Integration, Product Management, Pricing Strategy, SaaS, Apollo, Lead Generation, Sales Process, Sales Presentations, P&L Management
Education
Oklahoma State University
Sabre Travel Network August 2014 - Present
Sabre Travel Network July 2013 - August 2014
American Express January 2003 - August 2013
American Express Business Travel January 2003 - August 2013
GetThere March 1999 - January 2003
American Airlines December 1989 - March 1999
Courtyard by Marriott Cromwell Connecticut 1987 - 1989
Skills
Business Travel, Sabre, Travel Technology, Travel Management, Online Travel, Airlines, Tourism, Galileo, Call Centers, Amadeus, Account Management, Leisure Travel, Team Management, Ticketing, Revenue Analysis, Incentives, Strategic Partnerships, Loyalty Programs, Customer Service, CRM, Training, Sales, B2B, Pricing, Contract Negotiation, Customer Satisfaction, E-commerce, Business Development, Salesforce.com, Customer Experience, Competitive Analysis, Customer Retention, Relationship Management, Vendor Management, Travel Planning, Credit Cards, New Business Development, Hotel Booking, Strategy, Customer Acquisition, Analytics, Integration, Product Management, Pricing Strategy, SaaS, Apollo, Lead Generation, Sales Process, Sales Presentations, P&L Management
Education
Oklahoma State University
Narisa Collins Narisa Collins's American Express Business Travel Experience December 2009 - September 2011
Job Sales CSS Supervisor at FedEx Office
Industry Business Supplies and Equipment
Experience
FedEx Office December 2014 - Present
FedEx Office March 2012 - Present
American Express Business Travel December 2009 - September 2011
Nike January 2003 - May 2009
Nike October 1998 - January 2003
Skills
Sales, Salesforce.com, Customer Service, Financial Analysis, Pricing, Marketing Strategy, Forecasting, Selling, Retail, Training, Business Development, Account Management, New Business Development, Management, Sales Process, Budgets, Sales Operations
Education
National University 1996 — 1998
M.B.A., Marketing
University of Illinois at Urbana-Champaign 1990 — 1994
B.S., Marketing of Textiles & Apparel
FedEx Office December 2014 - Present
FedEx Office March 2012 - Present
American Express Business Travel December 2009 - September 2011
Nike January 2003 - May 2009
Nike October 1998 - January 2003
Skills
Sales, Salesforce.com, Customer Service, Financial Analysis, Pricing, Marketing Strategy, Forecasting, Selling, Retail, Training, Business Development, Account Management, New Business Development, Management, Sales Process, Budgets, Sales Operations
Education
National University 1996 — 1998
M.B.A., Marketing
University of Illinois at Urbana-Champaign 1990 — 1994
B.S., Marketing of Textiles & Apparel
Shelly Caffey Shelly Caffey's American Express Business Travel Experience August 1994 - August 2001
Job Recruiting Assistant at TriWorth
Industry Staffing and Recruiting
Experience
TriWorth 2015 - Present
American Express Business Travel August 1994 - August 2001
Skills
Tourism, Tour Operators, Business Travel, Travel Management, Vacation, Hotels, Cruises, Adventure Travel, Travel Planning, Online Travel
Education
Pueblo Community College 1992 — 1993
Tourism and Travel Services Management
TriWorth 2015 - Present
American Express Business Travel August 1994 - August 2001
Skills
Tourism, Tour Operators, Business Travel, Travel Management, Vacation, Hotels, Cruises, Adventure Travel, Travel Planning, Online Travel
Education
Pueblo Community College 1992 — 1993
Tourism and Travel Services Management
Nina Keenehan-Sobel Nina Keenehan-Sobel's American Express Business Travel Experience September 2007 - May 2009
Job Director of Operations at Premise Health
Industry Retail
Experience
Premise Health February 2015 - Present
Premise Health - Onsite Health Programs July 2014 - Present
Walgreens November 2012 - June 2014
Walgreens November 2009 - June 2014
American Express Business Travel September 2007 - May 2009
American Express September 2003 - August 2007
American Express Business Travel August 2000 - September 2003
American Express Business Travel August 1998 - August 2000
American Express Business Travel April 1996 - August 1998
Skills
Account Management, Customer Service, Salesforce.com, Customer Retention, Team Building, Sales, Strategic Planning, Relationship Management, Process Improvement, New Business Development, Contract Negotiation, Project Management, Team Leadership, Business Travel, Customer Satisfaction, Management, Leadership, Business Development, CRM, Program Management, Analytics, Business Planning, Business Process..., Negotiation, Integration, Strategy, Proposal Writing, Strategic Partnerships, Analysis, P&L Management, B2B, Customer Experience, Key Account Management
Education
Pennsylvania State University 1988 — 1992
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
University of Salamanca, Spain 1992 — 1992
Minor, Spanish Language
Premise Health February 2015 - Present
Premise Health - Onsite Health Programs July 2014 - Present
Walgreens November 2012 - June 2014
Walgreens November 2009 - June 2014
American Express Business Travel September 2007 - May 2009
American Express September 2003 - August 2007
American Express Business Travel August 2000 - September 2003
American Express Business Travel August 1998 - August 2000
American Express Business Travel April 1996 - August 1998
Skills
Account Management, Customer Service, Salesforce.com, Customer Retention, Team Building, Sales, Strategic Planning, Relationship Management, Process Improvement, New Business Development, Contract Negotiation, Project Management, Team Leadership, Business Travel, Customer Satisfaction, Management, Leadership, Business Development, CRM, Program Management, Analytics, Business Planning, Business Process..., Negotiation, Integration, Strategy, Proposal Writing, Strategic Partnerships, Analysis, P&L Management, B2B, Customer Experience, Key Account Management
Education
Pennsylvania State University 1988 — 1992
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
University of Salamanca, Spain 1992 — 1992
Minor, Spanish Language
Melanie DeGrow, CMP Melanie DeGrow, CMP's American Express Business Travel Experience May 2012 - Present
Job Senior Sourcing Sales Executive, American Express MEETINGS EXPERT
Industry Hospitality
Experience
American Express Business Travel May 2012 - Present
Fairmont Hotels and Resorts May 2010 - May 2012
Four Seasons Hotels and Resorts February 2008 - April 2010
Four Seasons Hotels and Resorts December 2006 - February 2008
Skills
Hospitality Management, Hospitality Industry
Education
Northern Arizona University 2002 — 2005
Bachlors of Science
American Express Business Travel May 2012 - Present
Fairmont Hotels and Resorts May 2010 - May 2012
Four Seasons Hotels and Resorts February 2008 - April 2010
Four Seasons Hotels and Resorts December 2006 - February 2008
Skills
Hospitality Management, Hospitality Industry
Education
Northern Arizona University 2002 — 2005
Bachlors of Science
Shaunda Keller Shaunda Keller's American Express Business Travel Experience February 1998 - August 1999
Job Sr. Corporate Travel Consultant at AMN Healthcare
Industry Hospital & Health Care
Experience
AMN Healthcare November 2003 - Present
Carlson Wagonlit Travel August 1999 - May 2003
American Express Business Travel February 1998 - August 1999
Skills
Customer Service, Sales, Outlook, Contract Negotiation, Team Building, Microsoft Excel, Microsoft Word, Travel Management, Marketing, Account Management, Consulting, Corporate Events, Travel, Business Travel, Travel Planning, Leisure Travel, Travel Arrangements, Online Travel, Adventure Travel, Coaching, Healthcare, Talent Acquisition, Marketing Strategy, Sourcing, Leadership, Healthcare Consulting, Business Development, Physicians, New Business Development, Training, Permanent Placement
Education
Bridgeport High School
North Central Texas College
AMN Healthcare November 2003 - Present
Carlson Wagonlit Travel August 1999 - May 2003
American Express Business Travel February 1998 - August 1999
Skills
Customer Service, Sales, Outlook, Contract Negotiation, Team Building, Microsoft Excel, Microsoft Word, Travel Management, Marketing, Account Management, Consulting, Corporate Events, Travel, Business Travel, Travel Planning, Leisure Travel, Travel Arrangements, Online Travel, Adventure Travel, Coaching, Healthcare, Talent Acquisition, Marketing Strategy, Sourcing, Leadership, Healthcare Consulting, Business Development, Physicians, New Business Development, Training, Permanent Placement
Education
Bridgeport High School
North Central Texas College
Bertha Englund Bertha Englund's American Express Business Travel Experience January 1991 - September 1995
Job Property Consultant at Self Employed, Property Manager
Industry Hospital & Health Care
Experience
Self Employed, Property Manager January 2012 - Present
UC San Diego Health System January 2001 - June 2012
Southwestern Community College January 1997 - June 2001
American Express Business Travel January 1991 - September 1995
Skills
Training, Accounting, Data Entry, Administrative..., Medical Terminology, Outlook, Cpr Certified, Healthcare, Office Management, Community Outreach, Non-profits, PowerPoint, Event Planning, Microsoft Word, Hospitals, File Management, Microsoft Office, Research, Microsoft Excel, Healthcare Management, Administration, Administrative..., Customer Service
Education
Southwestern Community College, Chula Vista, CA 1998 — 2001
Associate of Arts and Sciences (AAS)
Olympic College 1986 — 1987
General education, Health Care and nursing careers, completed CNA nursing certificate
Self Employed, Property Manager January 2012 - Present
UC San Diego Health System January 2001 - June 2012
Southwestern Community College January 1997 - June 2001
American Express Business Travel January 1991 - September 1995
Skills
Training, Accounting, Data Entry, Administrative..., Medical Terminology, Outlook, Cpr Certified, Healthcare, Office Management, Community Outreach, Non-profits, PowerPoint, Event Planning, Microsoft Word, Hospitals, File Management, Microsoft Office, Research, Microsoft Excel, Healthcare Management, Administration, Administrative..., Customer Service
Education
Southwestern Community College, Chula Vista, CA 1998 — 2001
Associate of Arts and Sciences (AAS)
Olympic College 1986 — 1987
General education, Health Care and nursing careers, completed CNA nursing certificate
Ketty Paquita Cabrera Ketty Paquita Cabrera's American Express Business Travel Experience November 1998 - August 2013
Job President at Ketty Paquita Foundation
Industry International Trade and Development
Experience
Ketty Paquita Foundation May 2013 - Present
Delex International Investments,Inc May 2007 - Present
PharmaDelex November 2008 - January 2015
American Express Business Travel November 1998 - August 2013
Transcontinental Lending Group December 2003 - January 2012
Instituto Hispano of Bergen Community College January 2000 - June 2003
Kiwi International Airlines December 1992 - October 1998
Skills
Spanish, Investments, Finance, Loan Origination, Sales, New Business Development, Strategic Planning, Negotiation, Business Development, Sales Management, Marketing, Account Management, Customer Service, Humanitarian Assistance, International..., Lead Generation, Start-ups, Management, Marketing Strategy, Investment Properties, Risk Management, Strategic Partnerships, Team Building, Entrepreneurship, Business Planning, Small Business, Business Strategy
Education
SCS Business& Technical School 1989 — 1991
Bachelor Associates, Business Management
New York Food&Hotel Management School Divison of NY Univeristy 1987 — 1989
Bachelor, Hotel and Motel Management
Pontificia Universidad Católica del Ecuador 1985 — 1986
Associates, English
Ketty Paquita Foundation May 2013 - Present
Delex International Investments,Inc May 2007 - Present
PharmaDelex November 2008 - January 2015
American Express Business Travel November 1998 - August 2013
Transcontinental Lending Group December 2003 - January 2012
Instituto Hispano of Bergen Community College January 2000 - June 2003
Kiwi International Airlines December 1992 - October 1998
Skills
Spanish, Investments, Finance, Loan Origination, Sales, New Business Development, Strategic Planning, Negotiation, Business Development, Sales Management, Marketing, Account Management, Customer Service, Humanitarian Assistance, International..., Lead Generation, Start-ups, Management, Marketing Strategy, Investment Properties, Risk Management, Strategic Partnerships, Team Building, Entrepreneurship, Business Planning, Small Business, Business Strategy
Education
SCS Business& Technical School 1989 — 1991
Bachelor Associates, Business Management
New York Food&Hotel Management School Divison of NY Univeristy 1987 — 1989
Bachelor, Hotel and Motel Management
Pontificia Universidad Católica del Ecuador 1985 — 1986
Associates, English
Constance Scheurer Constance Scheurer's American Express Business Travel Experience March 2000 - May 2002
Job Development,Special Events, Writer for Mankato Symphony, Curtis Institute, Minnesota Orchestra, MPR
Industry Writing and Editing
Experience
Independent May 1996 - Present
The Minnesota Orchestral Association 2000 - 2010
Minneapolis Star March 2008 - March 2009
Free Lancer ( Self Employed) June 2007 - February 2009
University of Washington March 2004 - March 2007
Mackie Designs June 2002 - December 2003
American Express Business Travel March 2000 - May 2002
Intermountain Healthcare November 1997 - October 1999
Delta Air Lines October 1983 - December 1996
Pittsburgh Ballet Theatre January 1975 - May 1977
Skills
Newsletters, Public Speaking, Customer Service, Spreadsheets, Coordinating Special..., Contract Negotiation, Contract Management, Management Consulting, Editing, Microsoft Word, Windows, Grant Writing, Writing, Training
Education
University of Washington 2000 — 2006
Master's studies in Languages and Literature, Special Eduation, Master's Level
University of Utah 1993 — 1999
BA - English & BA - Organizational Communication, Two very different ways reality! One in APA format, one in MLA format - write, contribute!, Graduate
Point Park University 1975 — 1977
Ballet, Ballet
National Academy of Dance/Arts
Yes, Ballet, There were no grades there! Just talent! Enormous talent!
The Juilliard School
Ballet, Class D - The finest dancers and teachers ever! May live one in my heart!
Independent May 1996 - Present
The Minnesota Orchestral Association 2000 - 2010
Minneapolis Star March 2008 - March 2009
Free Lancer ( Self Employed) June 2007 - February 2009
University of Washington March 2004 - March 2007
Mackie Designs June 2002 - December 2003
American Express Business Travel March 2000 - May 2002
Intermountain Healthcare November 1997 - October 1999
Delta Air Lines October 1983 - December 1996
Pittsburgh Ballet Theatre January 1975 - May 1977
Skills
Newsletters, Public Speaking, Customer Service, Spreadsheets, Coordinating Special..., Contract Negotiation, Contract Management, Management Consulting, Editing, Microsoft Word, Windows, Grant Writing, Writing, Training
Education
University of Washington 2000 — 2006
Master's studies in Languages and Literature, Special Eduation, Master's Level
University of Utah 1993 — 1999
BA - English & BA - Organizational Communication, Two very different ways reality! One in APA format, one in MLA format - write, contribute!, Graduate
Point Park University 1975 — 1977
Ballet, Ballet
National Academy of Dance/Arts
Yes, Ballet, There were no grades there! Just talent! Enormous talent!
The Juilliard School
Ballet, Class D - The finest dancers and teachers ever! May live one in my heart!
Cheryl (Cherri) Meachum-Evans's American Express Business Travel Experience 1996 - 2003
Job Outreach Office Supervisor at State of Nevada Department of Employment, Training, & Rehabilitation
Industry Individual & Family Services
Experience
State of Nevada Department of Employment, Training, & Rehabilitation June 2013 - Present
State of Nevada Department of Employment, Training, & Rehabilitation November 2005 - June 2013
State of Nevada Department of Welfare May 2005 - November 2005
State of Nevada Department of Employment, Training, & Rehabilitation January 2004 - March 2005
American Express Business Travel 1996 - 2003
Continental Airlines 1994 - 1996
Continental Airlines 1992 - 1994
Continental Airlines 1987 - 1992
Continental Airlines 1985 - 1987
Skills
Coaching, Team Building, Recruiting, Budgets, Outlook, Event Planning, Public Relations, Customer Service, Sales, Strategic Planning, Public Speaking, Account Management, Microsoft Office, Employee Relations, Training, Human Resources, PowerPoint, Leadership, Nonprofits, Policy, Analysis, Program Development, Community Outreach, Project Management, Government, Program Management, Interviews, Management, Event Management, Fundraising, Research, Microsoft Word, Team Leadership, Organizational..., Microsoft Excel, Leadership Development, Staff Development, Social Media, Social Networking, Contract Negotiation, Teamwork, Employee Training, Data Entry, Hospitality, Customer Satisfaction, Supervisory Skills, Access, System Administration, Administrative..., Job Coaching
Education
Benedictine High School, Detroit MI
Diploma
Cass Technical High School, Detroit MI
Detroit Country Day
Detroit Country Day
Northern Michigan University
Health Education, Biology
State of Nevada Department of Employment, Training, & Rehabilitation June 2013 - Present
State of Nevada Department of Employment, Training, & Rehabilitation November 2005 - June 2013
State of Nevada Department of Welfare May 2005 - November 2005
State of Nevada Department of Employment, Training, & Rehabilitation January 2004 - March 2005
American Express Business Travel 1996 - 2003
Continental Airlines 1994 - 1996
Continental Airlines 1992 - 1994
Continental Airlines 1987 - 1992
Continental Airlines 1985 - 1987
Skills
Coaching, Team Building, Recruiting, Budgets, Outlook, Event Planning, Public Relations, Customer Service, Sales, Strategic Planning, Public Speaking, Account Management, Microsoft Office, Employee Relations, Training, Human Resources, PowerPoint, Leadership, Nonprofits, Policy, Analysis, Program Development, Community Outreach, Project Management, Government, Program Management, Interviews, Management, Event Management, Fundraising, Research, Microsoft Word, Team Leadership, Organizational..., Microsoft Excel, Leadership Development, Staff Development, Social Media, Social Networking, Contract Negotiation, Teamwork, Employee Training, Data Entry, Hospitality, Customer Satisfaction, Supervisory Skills, Access, System Administration, Administrative..., Job Coaching
Education
Benedictine High School, Detroit MI
Diploma
Cass Technical High School, Detroit MI
Detroit Country Day
Detroit Country Day
Northern Michigan University
Health Education, Biology
Adam Prendergast Adam Prendergast's American Express Business Travel Experience December 2012 - Present
Job Manager, Business Development at American Express Business Travel
Industry Leisure, Travel & Tourism
Experience
American Express Business Travel December 2012 - Present
American Express Business Travel December 2011 - December 2012
American Express Business Travel September 2007 - December 2011
Skills
Travel Management, Business Travel, Business Development, Account Management, Hospitality Industry, Brand Development, Sabre, Sales Management, Online Travel, Hotels, Concur, Travel Technology, New Business Development, Event Planning, Market Planning, Marketing Strategy, Salesforce.com, Negotiation, Marketing, Hospitality, Strategic Partnerships, Tourism, B2B, Leisure Travel, Sales Presentations, Contract Negotiation
Education
University of Phoenix 2009 — 2011
Business Hospitality, Tourism and Travel Services Management
Moraine Valley Community College 2002 — 2005
Travel and Tourism, Tourism and Travel Services Management
American Express Business Travel December 2012 - Present
American Express Business Travel December 2011 - December 2012
American Express Business Travel September 2007 - December 2011
Skills
Travel Management, Business Travel, Business Development, Account Management, Hospitality Industry, Brand Development, Sabre, Sales Management, Online Travel, Hotels, Concur, Travel Technology, New Business Development, Event Planning, Market Planning, Marketing Strategy, Salesforce.com, Negotiation, Marketing, Hospitality, Strategic Partnerships, Tourism, B2B, Leisure Travel, Sales Presentations, Contract Negotiation
Education
University of Phoenix 2009 — 2011
Business Hospitality, Tourism and Travel Services Management
Moraine Valley Community College 2002 — 2005
Travel and Tourism, Tourism and Travel Services Management
Emerald Butler's American Express Business Travel Experience March 2007 - September 2007
Job Graduate of Northwood University Studying Hotel, Restaurant & Resort Management/Management
Industry Hospitality
Experience
MotorCity Casino Hotel April 2015 - Present
AT&T November 2013 - January 2014
Jully Black Entertainment July 2012 - 2014
Levy Restaurants June 2013 - December 2013
Walt Disney World January 2013 - February 2013
Northwood University August 2008 - December 2012
Courtyard by Marriott Downtown Detroit July 2011 - August 2011
B.E.L.L Building Educated Leaders for Life July 2011 - August 2011
B.E.L.L Building Educated Leaders for Life July 2010 - August 2010
American Express Business Travel March 2007 - September 2007
Skills
Hospitality, Microsoft Office, Telephone Skills, Social Media, Customer Service, Time Management, Teamwork, Critical Thinking, Facebook, Hotels, Management, Entertainment, Event Planning, Social Networking, PowerPoint, Front Office, Research, Food Service, Event Management, Customer Satisfaction, Food & Beverage, Inventory Management, Leadership, Social Media Marketing, Team Building, Microsoft Word
Education
Northwood University 2008 — 2012
Bachelor of Business Administration (BBA), Hospitality Administration/Management
MotorCity Casino Hotel April 2015 - Present
AT&T November 2013 - January 2014
Jully Black Entertainment July 2012 - 2014
Levy Restaurants June 2013 - December 2013
Walt Disney World January 2013 - February 2013
Northwood University August 2008 - December 2012
Courtyard by Marriott Downtown Detroit July 2011 - August 2011
B.E.L.L Building Educated Leaders for Life July 2011 - August 2011
B.E.L.L Building Educated Leaders for Life July 2010 - August 2010
American Express Business Travel March 2007 - September 2007
Skills
Hospitality, Microsoft Office, Telephone Skills, Social Media, Customer Service, Time Management, Teamwork, Critical Thinking, Facebook, Hotels, Management, Entertainment, Event Planning, Social Networking, PowerPoint, Front Office, Research, Food Service, Event Management, Customer Satisfaction, Food & Beverage, Inventory Management, Leadership, Social Media Marketing, Team Building, Microsoft Word
Education
Northwood University 2008 — 2012
Bachelor of Business Administration (BBA), Hospitality Administration/Management
Dolly McCole Dolly McCole's American Express Business Travel Experience May 2011 - Present
Job Implementation Project Manager at American Express Business Travel
Industry Financial Services
Experience
American Express Business Travel May 2011 - Present
American Express 2008 - May 2011
American Express 2000 - 2008
American Express 1997 - 2000
American Express 1992 - 1997
American Express 1987 - 1992
Skills
Six Sigma Green Belt, Project Management, Process Improvement, Gap Analysis, Troubleshooting, Customer Service, Driving Results, Business Analysis, Call Centers, Management
Education
Quinsigamond Community College
Tourism and Travel Services Management
American Express Business Travel May 2011 - Present
American Express 2008 - May 2011
American Express 2000 - 2008
American Express 1997 - 2000
American Express 1992 - 1997
American Express 1987 - 1992
Skills
Six Sigma Green Belt, Project Management, Process Improvement, Gap Analysis, Troubleshooting, Customer Service, Driving Results, Business Analysis, Call Centers, Management
Education
Quinsigamond Community College
Tourism and Travel Services Management
Lyzette Sosa Lyzette Sosa's American Express Business Travel Experience September 1991 - August 2013
Job Speech and Language Pathologist at Heritage Elementary/Clark Elementary
Industry Leisure, Travel & Tourism
Experience
Heritage Elementary August 2013 - Present
American Express Travel Services September 1991 - August 2013
American Express Business Travel September 1991 - August 2013
Skills
Sabre, Travel Management, Business Travel, Travel Planning, Airlines, Online Travel
Education
Nova Southeastern University 2013 — 2016
Master's degree, Speech-Language Pathology/Pathologist
University of South Florida 2010 — 2012
Bachelor's degree, Communication Sciences and Disorders, General
Hillsborough Community College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Heritage Elementary August 2013 - Present
American Express Travel Services September 1991 - August 2013
American Express Business Travel September 1991 - August 2013
Skills
Sabre, Travel Management, Business Travel, Travel Planning, Airlines, Online Travel
Education
Nova Southeastern University 2013 — 2016
Master's degree, Speech-Language Pathology/Pathologist
University of South Florida 2010 — 2012
Bachelor's degree, Communication Sciences and Disorders, General
Hillsborough Community College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Brigitte Hughes Brigitte Hughes's American Express Business Travel Experience November 2008 - May 2011
Job Sr Strategic Sourcing Manager The Americas at Baker Hughes
Industry Leisure, Travel & Tourism
Experience
Baker Hughes January 2012 - Present
Carlson Wagonlit Travel May 2011 - January 2012
American Express Business Travel November 2008 - May 2011
American Express June 2005 - November 2008
American Express 2004 - 2008
American Express June 2005 - March 2007
American Express February 2004 - June 2005
WorldTravel BTI June 2002 - February 2004
American Express January 1998 - June 2002
Skills
Travel Management, Business Travel, Program Management, Sabre, Strategy, Leadership, Call Center, Account Management, Leisure Travel, Process Improvement, Management, Contract Negotiation, CRM, Analysis, Customer Service, Customer Satisfaction, Business Planning, Project Management, Call Centers, Negotiation, Budgets, Strategic Partnerships, Business Development, B2B, Vendor Management, Customer Retention, Team Building, Training, Pricing, Team Management, Operations Management, Cross-functional Team..., Executive Management, Business Process..., Change Management, Team Leadership, Forecasting, Strategic Sourcing, Strategic Planning, Business Strategy, New Business Development, Outsourcing, Procurement, Sales Management
Education
University of Phoenix 2008 — 2010
Organizational Leadership
Penn State University 1990 — 1991
Elementary Education
Baker Hughes January 2012 - Present
Carlson Wagonlit Travel May 2011 - January 2012
American Express Business Travel November 2008 - May 2011
American Express June 2005 - November 2008
American Express 2004 - 2008
American Express June 2005 - March 2007
American Express February 2004 - June 2005
WorldTravel BTI June 2002 - February 2004
American Express January 1998 - June 2002
Skills
Travel Management, Business Travel, Program Management, Sabre, Strategy, Leadership, Call Center, Account Management, Leisure Travel, Process Improvement, Management, Contract Negotiation, CRM, Analysis, Customer Service, Customer Satisfaction, Business Planning, Project Management, Call Centers, Negotiation, Budgets, Strategic Partnerships, Business Development, B2B, Vendor Management, Customer Retention, Team Building, Training, Pricing, Team Management, Operations Management, Cross-functional Team..., Executive Management, Business Process..., Change Management, Team Leadership, Forecasting, Strategic Sourcing, Strategic Planning, Business Strategy, New Business Development, Outsourcing, Procurement, Sales Management
Education
University of Phoenix 2008 — 2010
Organizational Leadership
Penn State University 1990 — 1991
Elementary Education
Jami Jipson Jami Jipson's American Express Business Travel Experience January 2005 - February 2011
Job Senior Travel Consultant
Industry Hospitality
Experience
BCD Travel February 2011 - Present
Parsons Brinckerhoff March 2000 - Present
American Express Business Travel January 2005 - February 2011
Carlson Wagonlit Travel January 1999 - February 2000
Skills
Travel Management, Business Travel, Travel Planning, Event Management, Adventure Travel, Leisure Travel, Airlines, Hospitality Industry, Hospitality Management, Hotels, Tourism, Hospitality, Meeting Planning, Revenue Analysis, Customer Service, Travel Agency, Online Travel, Car Rental, Hotel Booking, Ticketing, Airline Reservations, Event Planning, Apollo, Food, Airports, International Travel, GDS, Outlook, Travel Technology, Contract Negotiation, Airline Ticketing
Education
Wilma Boyd Travel School 1996 — 1997
Tourism and Travel Services Management
Hesser College 1995 — 1996
Communication and Media Studies
BCD Travel February 2011 - Present
Parsons Brinckerhoff March 2000 - Present
American Express Business Travel January 2005 - February 2011
Carlson Wagonlit Travel January 1999 - February 2000
Skills
Travel Management, Business Travel, Travel Planning, Event Management, Adventure Travel, Leisure Travel, Airlines, Hospitality Industry, Hospitality Management, Hotels, Tourism, Hospitality, Meeting Planning, Revenue Analysis, Customer Service, Travel Agency, Online Travel, Car Rental, Hotel Booking, Ticketing, Airline Reservations, Event Planning, Apollo, Food, Airports, International Travel, GDS, Outlook, Travel Technology, Contract Negotiation, Airline Ticketing
Education
Wilma Boyd Travel School 1996 — 1997
Tourism and Travel Services Management
Hesser College 1995 — 1996
Communication and Media Studies
Taunya Davis-Rawls's American Express Business Travel Experience September 2005 - December 2008
Job Experienced Business Analyst
Industry Information Services
Experience
Baker Hughes May 2013 - Present
American Express Business Travel September 2005 - December 2008
American Express Business Travel November 2004 - September 2005
Genesis Vocational Training February 2002 - August 2004
American Express Business Travel July 1999 - January 2002
Skills
Cross-functional Team..., Process Improvement, Business Intelligence, Project Management, Software Documentation, Data Analysis, Testing, Training, Leadership, Analysis, Six Sigma, Product Management, Budgets, SQL, Marketing, Product Development, Business Analysis, SDLC, Vendor Management, Requirements Analysis, Resource Management, Business Process...
Education
Prairie View A&M University 1991 — 1995
BBA, Administrative Information Systems
Baker Hughes May 2013 - Present
American Express Business Travel September 2005 - December 2008
American Express Business Travel November 2004 - September 2005
Genesis Vocational Training February 2002 - August 2004
American Express Business Travel July 1999 - January 2002
Skills
Cross-functional Team..., Process Improvement, Business Intelligence, Project Management, Software Documentation, Data Analysis, Testing, Training, Leadership, Analysis, Six Sigma, Product Management, Budgets, SQL, Marketing, Product Development, Business Analysis, SDLC, Vendor Management, Requirements Analysis, Resource Management, Business Process...
Education
Prairie View A&M University 1991 — 1995
BBA, Administrative Information Systems
Mona Cooper Mona Cooper's American Express Business Travel Experience June 2008 - June 2010
Job Sales Executive at Prudential Cooper & Co. REALTORS
Industry Real Estate
Experience
Aflac October 2013 - Present
7072 & Company August 2013 - Present
Prudential Cooper & Co. Inc., REALTORS May 2012 - Present
E Bentley Group June 2010 - Present
American Express Business Travel June 2008 - June 2010
Skills
Certified Travel..., Customer Service, Consultants, Concierge Services, Event Planning, Event Management, Residential Homes, Negotiation, Leadership
Education
Peirce College 1997 — 1999
Associate of Arts (AA), Paralegal, 3.0
Aflac October 2013 - Present
7072 & Company August 2013 - Present
Prudential Cooper & Co. Inc., REALTORS May 2012 - Present
E Bentley Group June 2010 - Present
American Express Business Travel June 2008 - June 2010
Skills
Certified Travel..., Customer Service, Consultants, Concierge Services, Event Planning, Event Management, Residential Homes, Negotiation, Leadership
Education
Peirce College 1997 — 1999
Associate of Arts (AA), Paralegal, 3.0
Christine DuPilka Christine DuPilka's American Express Business Travel Experience April 2013 - Present
Job Meeting Manager at American Express (Accenture Account)
Industry Hospitality
Experience
American Express Business Travel April 2013 - Present
Maxvantage/Accenture September 2009 - Present
American Express Travel Services September 2008 - September 2009
Accenture February 1999 - November 2000
Skills
Event Management, Meeting Management, Meeting Planning, Trade Shows, Corporate Events, Hotels, Hospitality, Event Planning, Incentives, Hospitality Industry, Food & Beverage, Tourism, Venue Relations, Catering, Hospitality Management, Hotel Management, Convention Services, Budgets, Hotel Booking
Education
Northwestern Business College 1989 — 1990
Moraine Valley Community College
Associate of Arts and Sciences (AAS), Tourism and Travel Services Management
American Express Business Travel April 2013 - Present
Maxvantage/Accenture September 2009 - Present
American Express Travel Services September 2008 - September 2009
Accenture February 1999 - November 2000
Skills
Event Management, Meeting Management, Meeting Planning, Trade Shows, Corporate Events, Hotels, Hospitality, Event Planning, Incentives, Hospitality Industry, Food & Beverage, Tourism, Venue Relations, Catering, Hospitality Management, Hotel Management, Convention Services, Budgets, Hotel Booking
Education
Northwestern Business College 1989 — 1990
Moraine Valley Community College
Associate of Arts and Sciences (AAS), Tourism and Travel Services Management
Cindy Batherwich Cindy Batherwich's American Express Business Travel Experience July 2002 - November 2005
Job Senior Program Manager
Industry Hospitality
Experience
Atlas Travel - Global Travel Management November 2005 - Present
Atlas Travel - Global Travel Management November 2005 - June 2007
American Express Business Travel July 2002 - November 2005
Rosenbluth International January 1999 - June 2002
Aquarius Travel Inc. November 1996 - May 1998
Aquarius Travel Inc. December 1995 - November 1996
Skills
Business Travel, Travel Management, Online Travel, Sabre, Hotels, Account Management, Marketing Strategy, Customer Service, Hospitality, Contract Negotiation, Tourism, Travel Technology, Training, Travel Planning, Airlines, Ticketing, Customer Satisfaction, Budgets, Incentive Travel
Education
Mount Washington College 1993 — 1995
Associates in Business Science, Travel & Tourism
Atlas Travel - Global Travel Management November 2005 - Present
Atlas Travel - Global Travel Management November 2005 - June 2007
American Express Business Travel July 2002 - November 2005
Rosenbluth International January 1999 - June 2002
Aquarius Travel Inc. November 1996 - May 1998
Aquarius Travel Inc. December 1995 - November 1996
Skills
Business Travel, Travel Management, Online Travel, Sabre, Hotels, Account Management, Marketing Strategy, Customer Service, Hospitality, Contract Negotiation, Tourism, Travel Technology, Training, Travel Planning, Airlines, Ticketing, Customer Satisfaction, Budgets, Incentive Travel
Education
Mount Washington College 1993 — 1995
Associates in Business Science, Travel & Tourism
Ronald Neubauer's American Express Business Travel Experience June 1986 - Present
Job Manager at American Express Business Travel
Industry Financial Services
Experience
American Express Business Travel June 1986 - Present
American Express September 2009 - December 2011
American Express December 2002 - August 2007
Skills
People Leadership, Project Management, Business Analysis, Business Strategy, Vendor Management, Change Management, Building Relationships, Relationship Management, Business Process...
Education
Nova Southeastern University
Bachelor of Science, Professional Management
American Express Business Travel June 1986 - Present
American Express September 2009 - December 2011
American Express December 2002 - August 2007
Skills
People Leadership, Project Management, Business Analysis, Business Strategy, Vendor Management, Change Management, Building Relationships, Relationship Management, Business Process...
Education
Nova Southeastern University
Bachelor of Science, Professional Management
Patrick D Bowers Patrick D Bowers's American Express Business Travel Experience February 2001 - September 2001
Job Regional Account Manager
Industry Pharmaceuticals
Experience
HospiScript, a United Health/Optum Company April 2012 - Present
CVS Caremark Corporation November 2001 - December 2011
American Express Business Travel February 2001 - September 2001
First Data Corporation February 1992 - December 2000
PITNEY BOWES January 1991 - January 1992
US Army July 1987 - July 1989
Skills
Customer Service, Customer Relations, Client Retention, Microsoft Office, Customer Presentations, Teamwork, Problem Solving, Report Generation, Operations Research, Oral Communications, Written Skills, Account Management, PowerPoint, Outlook, Word, Time Management, Excel, Research, Computer Proficiency, Business Analysis, Data Analysis, Performance Metrics, Leadership, Training, Management, Sales, Project Management, Microsoft Word, Customer Retention, Microsoft Excel, Pharmacy Benefit..., CRM, Healthcare, Managed Care, Medicare, Contract Negotiation, Pharmaceutical Industry, Cross-functional Team..., Employee Benefits, Salesforce.com, HIPAA, Healthcare Industry, Analytics, Marketing Strategy
Education
Oklahoma State University 1989 — 1991
Bachelor of Science
University of Nebraska-Lincoln 1984 — 1987
HospiScript, a United Health/Optum Company April 2012 - Present
CVS Caremark Corporation November 2001 - December 2011
American Express Business Travel February 2001 - September 2001
First Data Corporation February 1992 - December 2000
PITNEY BOWES January 1991 - January 1992
US Army July 1987 - July 1989
Skills
Customer Service, Customer Relations, Client Retention, Microsoft Office, Customer Presentations, Teamwork, Problem Solving, Report Generation, Operations Research, Oral Communications, Written Skills, Account Management, PowerPoint, Outlook, Word, Time Management, Excel, Research, Computer Proficiency, Business Analysis, Data Analysis, Performance Metrics, Leadership, Training, Management, Sales, Project Management, Microsoft Word, Customer Retention, Microsoft Excel, Pharmacy Benefit..., CRM, Healthcare, Managed Care, Medicare, Contract Negotiation, Pharmaceutical Industry, Cross-functional Team..., Employee Benefits, Salesforce.com, HIPAA, Healthcare Industry, Analytics, Marketing Strategy
Education
Oklahoma State University 1989 — 1991
Bachelor of Science
University of Nebraska-Lincoln 1984 — 1987
Anastasia Dimitrion's American Express Business Travel Experience February 1996 - April 2002
Job VIP Travel Agent World Travel Inc/E*Trade Financial.
Industry Leisure, Travel & Tourism
Experience
World Travel Inc 2005 - Present
Royal Travel Services August 2003 - October 2005
American Express Business Travel February 1996 - April 2002
Skills
Business Travel, Sabre, Travel Planning, Online Travel, Leisure Travel, Customer Service, Car Rental, Call Centers, Tourism, Hotel Booking, Outlook, Airline Reservations, Event Planning, Resorts, Hotels, Leisure, Airlines, Travel Management
Education
New Jersey Institute of Technology 1999 — 2001
Web Master Certification, Web Page, Digital/Multimedia and Information Resources Design
Butler High School 1983 — 1987
World Travel Inc 2005 - Present
Royal Travel Services August 2003 - October 2005
American Express Business Travel February 1996 - April 2002
Skills
Business Travel, Sabre, Travel Planning, Online Travel, Leisure Travel, Customer Service, Car Rental, Call Centers, Tourism, Hotel Booking, Outlook, Airline Reservations, Event Planning, Resorts, Hotels, Leisure, Airlines, Travel Management
Education
New Jersey Institute of Technology 1999 — 2001
Web Master Certification, Web Page, Digital/Multimedia and Information Resources Design
Butler High School 1983 — 1987
Amy Lettich Amy Lettich's American Express Business Travel Experience May 2002 - May 2014
Job Managing Consultant at Advito
Industry Management Consulting
Experience
Advito June 2014 - Present
American Express Business Travel May 2002 - May 2014
eCLIPSE Advisors 2002 - 2005
Rosenbluth International 2002 - 2004
The Rittenhouse Hotel March 1999 - May 2002
Hotel Crescent Court January 1998 - March 1999
Skills
Project Management, Travel Technology, Sales Operations, Account Management, Tourism, Hospitality, Catering, Hotels, Online Travel, Business Development, Management, Business Travel, Leadership, Negotiation, Business Strategy, Competitive Analysis, Team Building, Strategy, Sales, Food & Beverage, Business Planning, CRM, Training, Call Centers, Strategic Partnerships, Marketing Strategy, Travel Management, Strategic Planning, Customer Service, Change Management, New Business Development, Program Management, Human Resources
Education
Penn State University 1991 — 1995
B.S., Hotel Management
Advito June 2014 - Present
American Express Business Travel May 2002 - May 2014
eCLIPSE Advisors 2002 - 2005
Rosenbluth International 2002 - 2004
The Rittenhouse Hotel March 1999 - May 2002
Hotel Crescent Court January 1998 - March 1999
Skills
Project Management, Travel Technology, Sales Operations, Account Management, Tourism, Hospitality, Catering, Hotels, Online Travel, Business Development, Management, Business Travel, Leadership, Negotiation, Business Strategy, Competitive Analysis, Team Building, Strategy, Sales, Food & Beverage, Business Planning, CRM, Training, Call Centers, Strategic Partnerships, Marketing Strategy, Travel Management, Strategic Planning, Customer Service, Change Management, New Business Development, Program Management, Human Resources
Education
Penn State University 1991 — 1995
B.S., Hotel Management
Karmen Frlan's American Express Business Travel Experience July 2006 - March 2008
Job Administrator
Industry Hospitality
Experience
Cengage Learning March 2011 - Present
HighBeam Research August 2010 - February 2011
Orbitz Worldwide March 2008 - January 2009
American Express Business Travel July 2006 - March 2008
Gohagan & Sons 2005 - June 2006
Best Western River North Hotel 2004 - 2005
WorldTravel BTI & McCord 2000 - 2003
Carlson Wagonlit Travel 1997 - 1999
Galileo International 1993 - 1994
Skills
Social Media, Sales, Management, Customer Service, Event Planning, Fundraising, Hospitality, Business Travel, Event Management, Tourism, Meeting Planning, Travel Management, Account Management, Trade Shows, Human Resources
Education
Harold Washington C.C. 2010 — 2010
Hospitality
New York University 1987 — 1989
Cengage Learning March 2011 - Present
HighBeam Research August 2010 - February 2011
Orbitz Worldwide March 2008 - January 2009
American Express Business Travel July 2006 - March 2008
Gohagan & Sons 2005 - June 2006
Best Western River North Hotel 2004 - 2005
WorldTravel BTI & McCord 2000 - 2003
Carlson Wagonlit Travel 1997 - 1999
Galileo International 1993 - 1994
Skills
Social Media, Sales, Management, Customer Service, Event Planning, Fundraising, Hospitality, Business Travel, Event Management, Tourism, Meeting Planning, Travel Management, Account Management, Trade Shows, Human Resources
Education
Harold Washington C.C. 2010 — 2010
Hospitality
New York University 1987 — 1989
Molly Feda Ikome Molly Feda Ikome's American Express Business Travel Experience January 2009 - September 2009
Job Takeda
Industry Biotechnology
Experience
Takeda Pharmaceuticals April 2013 - Present
Quintiles October 2012 - Present
MolMed February 2011 - January 2012
ProteoGen Bio S.r.l July 2010 - January 2011
American Express Business Travel January 2009 - September 2009
Cogenics April 2008 - January 2009
GeneOhm Sciences March 2006 - October 2006
Skills
Biotechnology, Lifesciences, Pharmaceutical Industry, Business Strategy, Global Business..., Medical Devices, Oncology, Marketing Strategy, Business Development, New Business Development, Product Development, Strategic Planning, Molecular Biology, Negotiation, Competitive Intelligence, Market Analysis, Clinical Trials, Sales Operations
Education
Loyola University of Chicago - Graduate School of Business 2006 — 2007
MBA, International Business and Finance
University of Wisconsin-Madison 1997 — 2001
BS, Molecular Biology
Takeda Pharmaceuticals April 2013 - Present
Quintiles October 2012 - Present
MolMed February 2011 - January 2012
ProteoGen Bio S.r.l July 2010 - January 2011
American Express Business Travel January 2009 - September 2009
Cogenics April 2008 - January 2009
GeneOhm Sciences March 2006 - October 2006
Skills
Biotechnology, Lifesciences, Pharmaceutical Industry, Business Strategy, Global Business..., Medical Devices, Oncology, Marketing Strategy, Business Development, New Business Development, Product Development, Strategic Planning, Molecular Biology, Negotiation, Competitive Intelligence, Market Analysis, Clinical Trials, Sales Operations
Education
Loyola University of Chicago - Graduate School of Business 2006 — 2007
MBA, International Business and Finance
University of Wisconsin-Madison 1997 — 2001
BS, Molecular Biology
Barry Petersen Barry Petersen's American Express Business Travel Experience November 1998 - January 2004
Job Attorney at Disciplinary Review Board
Industry Law Practice
Experience
Disciplinary Review Board July 2013 - Present
Norris McLaughlin & Marcus August 2009 - May 2013
Eagleton Institute of Politics September 2008 - August 2009
Senate Republican Office - NJ State House January 2009 - June 2009
Norris McLaughlin & Marcus 2008 - 2008
Honorable Freda Wolfson June 2007 - August 2007
American Express Business Travel November 1998 - January 2004
Skills
Litigation, Commercial Litigation, Legal Research, Construction Law, Legal Writing, Employment Law, Corporate Governance, Arbitration, Civil Litigation, Intellectual Property, Westlaw, Insurance Law, Mediation, Courts, Litigation Management, Pleadings, Hearings, Depositions, Criminal Law, Legal Issues, Patent Litigation
Education
Rutgers University School of Law - Newark 2006 — 2009
JD, Law
Moravian College 1992 — 1996
BA, History, Political Science
Fairfield College Preparatory School 1988 — 1992
Disciplinary Review Board July 2013 - Present
Norris McLaughlin & Marcus August 2009 - May 2013
Eagleton Institute of Politics September 2008 - August 2009
Senate Republican Office - NJ State House January 2009 - June 2009
Norris McLaughlin & Marcus 2008 - 2008
Honorable Freda Wolfson June 2007 - August 2007
American Express Business Travel November 1998 - January 2004
Skills
Litigation, Commercial Litigation, Legal Research, Construction Law, Legal Writing, Employment Law, Corporate Governance, Arbitration, Civil Litigation, Intellectual Property, Westlaw, Insurance Law, Mediation, Courts, Litigation Management, Pleadings, Hearings, Depositions, Criminal Law, Legal Issues, Patent Litigation
Education
Rutgers University School of Law - Newark 2006 — 2009
JD, Law
Moravian College 1992 — 1996
BA, History, Political Science
Fairfield College Preparatory School 1988 — 1992
Timothy Cooper's American Express Business Travel Experience December 2010 - September 2012
Job Financial Consultant at Ameriprise Financial Services, Inc.
Industry Financial Services
Experience
Ameriprise Financial Services, Inc. January 2013 - Present
American Express Business Travel December 2010 - September 2012
US Census Bureau April 2010 - June 2010
Northwest Airlines November 2003 - October 2009
Education
New York University 1999 — 2001
Bachelor of Fine Arts (BFA)
Ameriprise Financial Services, Inc. January 2013 - Present
American Express Business Travel December 2010 - September 2012
US Census Bureau April 2010 - June 2010
Northwest Airlines November 2003 - October 2009
Education
New York University 1999 — 2001
Bachelor of Fine Arts (BFA)
Cynthia Crowder Cynthia Crowder's American Express Business Travel Experience January 2004 - May 2009
Job Teamleader M & E Technology at American Express Meetings & Events
Industry Leisure, Travel & Tourism
Experience
American Express Meetings & Events July 2013 - Present
American Express Business Travel - Meetings & Events January 2009 - July 2013
American Express Business Travel January 2004 - May 2009
American Express Business Travel 2002 - 2004
American Express Business Travel 1999 - 2002
Skills
Travel Management, Business Travel, Process Improvement, Change Management, Team Management, Business Strategy, Project Management, Operations Management, Team Leadership, Re-engineering, Meeting Planning, Cross-functional Team..., RFP, Analysis, Business Intelligence, Business Process, Contract Negotiation, Strategy, Business Analysis, Accounting, Business Transformation, Outsourcing, Business Process..., CRM, Online Travel, SDLC, Travel Technology, Requirements Gathering
Education
Oglethorpe University
American Express Meetings & Events July 2013 - Present
American Express Business Travel - Meetings & Events January 2009 - July 2013
American Express Business Travel January 2004 - May 2009
American Express Business Travel 2002 - 2004
American Express Business Travel 1999 - 2002
Skills
Travel Management, Business Travel, Process Improvement, Change Management, Team Management, Business Strategy, Project Management, Operations Management, Team Leadership, Re-engineering, Meeting Planning, Cross-functional Team..., RFP, Analysis, Business Intelligence, Business Process, Contract Negotiation, Strategy, Business Analysis, Accounting, Business Transformation, Outsourcing, Business Process..., CRM, Online Travel, SDLC, Travel Technology, Requirements Gathering
Education
Oglethorpe University
Doug Cisneros Doug Cisneros's American Express Business Travel Experience 1978 - 1998
Job On a journey of self discovery.
Industry Leisure, Travel & Tourism
Experience
Douglas Cisneros 2007 - 2012
Valerie Wilson Travel 1998 - 2004
American Express Business Travel 1978 - 1998
Iberia 1977 - 1979
Skills
Computer Literate, Cooking, sober companion, Hospitality, Hotels, Food & Beverage, Restaurants, Hospitality Management, Catering, Tourism, Hospitality Industry, Event Management, Customer Service, Menu Development, Food, Banquets, Event Planning, Culinary Skills, Resorts, Restaurant Management, Fine Dining, Hotel Management, Pre-opening, Airlines
Education
Aviation High School
Queensborough Community College
Associate of Arts and Sciences (AAS)
Douglas Cisneros 2007 - 2012
Valerie Wilson Travel 1998 - 2004
American Express Business Travel 1978 - 1998
Iberia 1977 - 1979
Skills
Computer Literate, Cooking, sober companion, Hospitality, Hotels, Food & Beverage, Restaurants, Hospitality Management, Catering, Tourism, Hospitality Industry, Event Management, Customer Service, Menu Development, Food, Banquets, Event Planning, Culinary Skills, Resorts, Restaurant Management, Fine Dining, Hotel Management, Pre-opening, Airlines
Education
Aviation High School
Queensborough Community College
Associate of Arts and Sciences (AAS)
Mark Haws Mark Haws's American Express Business Travel Experience June 1993 - June 2000
Job Front Desk at Marriott Vacation Club International
Industry Hospitality
Experience
Marriott Vacation Club International February 2013 - Present
Montage Hotel & Resort Deer Valley November 2010 - February 2013
House of Travel of Miami June 2006 - October 2010
Champion-Kail Travel Group June 2005 - June 2006
Cordis Johnson & Johnson September 2003 - May 2005
World Travel Partners Phoenix, Az 2000 - 2001
American Express Business Travel June 1993 - June 2000
Skills
Business Travel, Leisure Travel, Leisure, Tourism, Cruises, Amadeus, Travel Management, Sabre, Vacation, Amadeus GDS, Galileo, Adventure Travel, Travel Technology, Hospitality, Revenue Analysis, Travel Planning, Event Management, Customer Service, Tour Operators, Account Management, Marketing Strategy, Sales Management, Team Leadership, Social Media Marketing, Hotels, Resorts, Property Management...
Education
Phoenix College 2000 — 2001
General Education, Computer Technician, Business Administration, Travel Industry Related Courses
International Air Academy 1990 — 1991
Travel, Customer Service, Baggage Check, Ticket Agent, International Traffic, Gate Agent Reservations
Marriott Vacation Club International February 2013 - Present
Montage Hotel & Resort Deer Valley November 2010 - February 2013
House of Travel of Miami June 2006 - October 2010
Champion-Kail Travel Group June 2005 - June 2006
Cordis Johnson & Johnson September 2003 - May 2005
World Travel Partners Phoenix, Az 2000 - 2001
American Express Business Travel June 1993 - June 2000
Skills
Business Travel, Leisure Travel, Leisure, Tourism, Cruises, Amadeus, Travel Management, Sabre, Vacation, Amadeus GDS, Galileo, Adventure Travel, Travel Technology, Hospitality, Revenue Analysis, Travel Planning, Event Management, Customer Service, Tour Operators, Account Management, Marketing Strategy, Sales Management, Team Leadership, Social Media Marketing, Hotels, Resorts, Property Management...
Education
Phoenix College 2000 — 2001
General Education, Computer Technician, Business Administration, Travel Industry Related Courses
International Air Academy 1990 — 1991
Travel, Customer Service, Baggage Check, Ticket Agent, International Traffic, Gate Agent Reservations
Shawn O'Harra Shawn O'Harra's American Express Business Travel Experience February 2002 - April 2006
Job Director, Travel Partnerships Americas at International SOS
Industry Mental Health Care
Experience
International SOS November 2014 - Present
Travel Leaders Franchise Group August 2008 - October 2014
Ariba April 2006 - July 2008
American Express Business Travel February 2002 - April 2006
Rosenbluth International 1993 - 2002
World Travel Partners 1990 - 1993
Carlson Wagonlit Travel 1979 - 1990
Skills
Travel Management, Business Travel, Account Management, New Business Development, Contract Negotiation, Tourism, Airlines, Strategic Planning, Hotels, Customer Service, Negotiation, Marketing, RFP, Leisure Travel, Team Building, Sales Management, Online Travel, Meeting Planning, Travel Technology, Budgets, Service Delivery, Product Marketing, Outlook, Analysis, Expense Management, Business Development, Strategy, Sales, Sales Operations, Hospitality, Management, Training, CRM, Program Management, Incentives, Sabre, Cruises, Incentive Travel, SaaS
Education
Universidad Autónoma de Madrid 1983 — 1984
Language Teaching Certificate
Portland State University 1978 — 1980
Associate
International SOS November 2014 - Present
Travel Leaders Franchise Group August 2008 - October 2014
Ariba April 2006 - July 2008
American Express Business Travel February 2002 - April 2006
Rosenbluth International 1993 - 2002
World Travel Partners 1990 - 1993
Carlson Wagonlit Travel 1979 - 1990
Skills
Travel Management, Business Travel, Account Management, New Business Development, Contract Negotiation, Tourism, Airlines, Strategic Planning, Hotels, Customer Service, Negotiation, Marketing, RFP, Leisure Travel, Team Building, Sales Management, Online Travel, Meeting Planning, Travel Technology, Budgets, Service Delivery, Product Marketing, Outlook, Analysis, Expense Management, Business Development, Strategy, Sales, Sales Operations, Hospitality, Management, Training, CRM, Program Management, Incentives, Sabre, Cruises, Incentive Travel, SaaS
Education
Universidad Autónoma de Madrid 1983 — 1984
Language Teaching Certificate
Portland State University 1978 — 1980
Associate
Mychelle Scott Mychelle Scott's American Express Business Travel Experience August 2009 - November 2012
Job Customer Service Specialist at Delta Air Lines
Industry Consumer Services
Experience
Delta Air Lines March 2013 - Present
American Express Business Travel August 2009 - November 2012
northwest airlines May 1981 - April 2008
Skills
Customer Service, Customer Satisfaction, Problem Solving, Ensured positive..., Interaction
Education
Oakland Community College 1976 — 1978
henry ford high school 1973 — 1976
Delta Air Lines March 2013 - Present
American Express Business Travel August 2009 - November 2012
northwest airlines May 1981 - April 2008
Skills
Customer Service, Customer Satisfaction, Problem Solving, Ensured positive..., Interaction
Education
Oakland Community College 1976 — 1978
henry ford high school 1973 — 1976
Heather Samee's American Express Business Travel Experience May 1999 - December 2004
Job Brand Communications and Marketing at Nationwide Insurance
Industry Marketing and Advertising
Experience
Nationwide Private Client November 2014 - Present
Freelance Consultant April 2010 - March 2015
Innitech/Splashpad Mobile August 2012 - May 2014
Wells Fargo December 2011 - August 2012
SRP (Salt River Project) September 2008 - December 2011
Choice Hotels International December 2004 - June 2008
American Express Business Travel May 1999 - December 2004
American Express Business Travel June 1999 - May 2000
St. Mary’s Food Bank August 1993 - July 1999
MiniCo, Inc. May 1997 - June 1999
Skills
Email Marketing, Online Marketing, SEO, Web Analytics, Digital Marketing, Google Analytics, Corporate Communications, Event Management, Marketing Communications, Social Media Marketing, Online Advertising, Marketing, Product Marketing, Strategy, Web Content, E-commerce, Google Adwords, Content Management, Microsoft Office, Digital Media, Advertising, Strategic Communications, Direct Mail, Newsletters, Integrated Marketing, Photoshop, InDesign, Social Media, Website Development, Marketing Strategy, Copywriting, Analytics, Facebook, PPC, Web Development, Omniture, Adobe Creative Suite, Dreamweaver, Public Relations, Internal Communications, User Experience, Web Design, B2B, HTML, Promotions, Social Networking, Twitter
Education
Western International University 2000 — 2010
MBA, Marketing
Northern Arizona University 1989 — 1993
Bachelor of Science, Public Relations
Miami Killian Senior High 1985 — 1988
Nationwide Private Client November 2014 - Present
Freelance Consultant April 2010 - March 2015
Innitech/Splashpad Mobile August 2012 - May 2014
Wells Fargo December 2011 - August 2012
SRP (Salt River Project) September 2008 - December 2011
Choice Hotels International December 2004 - June 2008
American Express Business Travel May 1999 - December 2004
American Express Business Travel June 1999 - May 2000
St. Mary’s Food Bank August 1993 - July 1999
MiniCo, Inc. May 1997 - June 1999
Skills
Email Marketing, Online Marketing, SEO, Web Analytics, Digital Marketing, Google Analytics, Corporate Communications, Event Management, Marketing Communications, Social Media Marketing, Online Advertising, Marketing, Product Marketing, Strategy, Web Content, E-commerce, Google Adwords, Content Management, Microsoft Office, Digital Media, Advertising, Strategic Communications, Direct Mail, Newsletters, Integrated Marketing, Photoshop, InDesign, Social Media, Website Development, Marketing Strategy, Copywriting, Analytics, Facebook, PPC, Web Development, Omniture, Adobe Creative Suite, Dreamweaver, Public Relations, Internal Communications, User Experience, Web Design, B2B, HTML, Promotions, Social Networking, Twitter
Education
Western International University 2000 — 2010
MBA, Marketing
Northern Arizona University 1989 — 1993
Bachelor of Science, Public Relations
Miami Killian Senior High 1985 — 1988
Lucy Mosca Lucy Mosca's American Express Business Travel Experience 2004 - 2008
Job Global Travel Manager at FTI Consulting
Industry Leisure, Travel & Tourism
Experience
FTI Consulting February 2015 - Present
Radius Travel May 2014 - February 2015
Strategy&, part of the PwC network (formerly Booz & Company) October 2012 - May 2014
Galloway Ridge at Fearrington May 2009 - April 2013
BCD Travel April 2008 - October 2012
American Express Business Travel 2004 - 2008
Rosenbluth International October 2000 - 2004
Timely Travel 1993 - 2000
Skills
Travel Management, Business Travel, Online Travel, Leadership, Call Centers, Customer Service, Airlines, Account Management, Sabre, Team Building, Customer Satisfaction, Hotel Booking, Hospitality, Travel Planning, Call Center, Incentives, Training, Apollo, Salesforce.com, Ticketing, Excel, Word, Process Scheduler, Car Rental, Contract Negotiation, Workforce Management, Leisure Travel, Microsoft Excel, Leisure, SharePoint, Vendor Relations, Customer Relations, Vendor Management, Travel Technology, Problem Solving, Committees, Networking, Interdepartmental..., Strategic Hiring, Staff Development, PowerPoint, Development Tools, Concur, WFM, Staffing Analysis, CC Pulse - Call..., yammer, rearden, Business Strategy, Cross-functional Team...
Education
Queens College 1979 — 1981
no, Accounting
Flushing High School
FTI Consulting February 2015 - Present
Radius Travel May 2014 - February 2015
Strategy&, part of the PwC network (formerly Booz & Company) October 2012 - May 2014
Galloway Ridge at Fearrington May 2009 - April 2013
BCD Travel April 2008 - October 2012
American Express Business Travel 2004 - 2008
Rosenbluth International October 2000 - 2004
Timely Travel 1993 - 2000
Skills
Travel Management, Business Travel, Online Travel, Leadership, Call Centers, Customer Service, Airlines, Account Management, Sabre, Team Building, Customer Satisfaction, Hotel Booking, Hospitality, Travel Planning, Call Center, Incentives, Training, Apollo, Salesforce.com, Ticketing, Excel, Word, Process Scheduler, Car Rental, Contract Negotiation, Workforce Management, Leisure Travel, Microsoft Excel, Leisure, SharePoint, Vendor Relations, Customer Relations, Vendor Management, Travel Technology, Problem Solving, Committees, Networking, Interdepartmental..., Strategic Hiring, Staff Development, PowerPoint, Development Tools, Concur, WFM, Staffing Analysis, CC Pulse - Call..., yammer, rearden, Business Strategy, Cross-functional Team...
Education
Queens College 1979 — 1981
no, Accounting
Flushing High School
Toby Frowen, MBA's American Express Business Travel Experience November 2007 - February 2012
Job Manager New Business Development at Enterprise Events Group
Industry Events Services
Experience
Enterprise Events Group January 2015 - Present
Convivial, LLC February 2014 - Present
Enterprise Events Group October 2014 - January 2015
Carlson Wagonlit Travel December 2013 - April 2014
The University of Texas at Austin June 2013 - August 2013
Cvent February 2012 - June 2013
American Express Business Travel November 2007 - February 2012
Gray Consulting May 2004 - November 2007
US HealthConnect May 2004 - January 2005
The Catalyst Group Inc. September 2002 - December 2003
Skills
Contract Negotiation, Meeting Planning, Event Management, Leadership, Marketing, Account Management, Business Development, Management, Vendor Management, CRM, Negotiation, Strategic Sourcing, Program Management, Hotels, Training, Incentives, Market Research, Project Planning, Event Planning, Budgets, Social Media Marketing, Sales, Hospitality, Project Management, Relationship Management, Salesforce.com, Process Improvement, HCP International..., International Project..., Client Development, Microsoft Office, Cvent, Data Analysis, Market Analysis, International Logistics, Registration, Hospitality Industry, RFP, Cultural Intelligence, Vendor Relationships, MBA, Financial Analysis, Destination Management..., Strategic Meetings..., Proposal Development, Corporate Events, Customer Service, Public Relations, Tour Management, Tour Planning
Education
Rosemont College
MBA, International
Penn State University
BA, General Arts & Sciences - International Business
Universidad de Las Americas - Puebla, Mexico
Penn State Study Abroad, Spanish and Mexican History
University of Limburg - Maastricht, The Netherlands
Penn State Study Abroad, International Business and Dutch
Enterprise Events Group January 2015 - Present
Convivial, LLC February 2014 - Present
Enterprise Events Group October 2014 - January 2015
Carlson Wagonlit Travel December 2013 - April 2014
The University of Texas at Austin June 2013 - August 2013
Cvent February 2012 - June 2013
American Express Business Travel November 2007 - February 2012
Gray Consulting May 2004 - November 2007
US HealthConnect May 2004 - January 2005
The Catalyst Group Inc. September 2002 - December 2003
Skills
Contract Negotiation, Meeting Planning, Event Management, Leadership, Marketing, Account Management, Business Development, Management, Vendor Management, CRM, Negotiation, Strategic Sourcing, Program Management, Hotels, Training, Incentives, Market Research, Project Planning, Event Planning, Budgets, Social Media Marketing, Sales, Hospitality, Project Management, Relationship Management, Salesforce.com, Process Improvement, HCP International..., International Project..., Client Development, Microsoft Office, Cvent, Data Analysis, Market Analysis, International Logistics, Registration, Hospitality Industry, RFP, Cultural Intelligence, Vendor Relationships, MBA, Financial Analysis, Destination Management..., Strategic Meetings..., Proposal Development, Corporate Events, Customer Service, Public Relations, Tour Management, Tour Planning
Education
Rosemont College
MBA, International
Penn State University
BA, General Arts & Sciences - International Business
Universidad de Las Americas - Puebla, Mexico
Penn State Study Abroad, Spanish and Mexican History
University of Limburg - Maastricht, The Netherlands
Penn State Study Abroad, International Business and Dutch
Michelle Hargreaves Michelle Hargreaves's American Express Business Travel Experience May 2011 - June 2012
Job Professional Coach and Partner, The Alignment Project
Industry Professional Training & Coaching
Experience
The Alignment Project December 2014 - Present
Lee Hecht Harrison Knightsbridge November 2013 - Present
Leadersearch Executive Coaching Group December 2007 - Present
HCI hargreavescompanyinc. February 2003 - Present
American Express Business Travel May 2011 - June 2012
CNW Group March 2007 - April 2008
Hyatt Regency 1998 - 2000
Skills
Coaching, Executive Coaching, Leadership Development, Team Building, Personal Development, Team Leadership, Sales Management, Problem Solving, Communication Skills, New Business Development, Emotional Intelligence, Business Coaching, Training, Business Development, Leadership, Recruiting, Employee Engagement, MBTI, Program Management, Consulting, Executive Development, Strategic Planning, Organizational..., 360 Feedback, Career Development, Organizational..., Executive Management, Career Management, Management Development
Education
International Coaches Federation 2007 — 2014
PCC, Professional Certified Coach
Coaches Training Institute 2006 — 2007
CPCC, Certified Professional Co-Active Coach
Canadian Professional Sales Association 2003 — 2005
CPSA, Professional Sales Certification
Queen's University 2003 — 2004
Executive Program
Center for Right Relationship
ORSC, Relationship Systems Coaching
MBTI Training
MBTI Training
The Alignment Project December 2014 - Present
Lee Hecht Harrison Knightsbridge November 2013 - Present
Leadersearch Executive Coaching Group December 2007 - Present
HCI hargreavescompanyinc. February 2003 - Present
American Express Business Travel May 2011 - June 2012
CNW Group March 2007 - April 2008
Hyatt Regency 1998 - 2000
Skills
Coaching, Executive Coaching, Leadership Development, Team Building, Personal Development, Team Leadership, Sales Management, Problem Solving, Communication Skills, New Business Development, Emotional Intelligence, Business Coaching, Training, Business Development, Leadership, Recruiting, Employee Engagement, MBTI, Program Management, Consulting, Executive Development, Strategic Planning, Organizational..., 360 Feedback, Career Development, Organizational..., Executive Management, Career Management, Management Development
Education
International Coaches Federation 2007 — 2014
PCC, Professional Certified Coach
Coaches Training Institute 2006 — 2007
CPCC, Certified Professional Co-Active Coach
Canadian Professional Sales Association 2003 — 2005
CPSA, Professional Sales Certification
Queen's University 2003 — 2004
Executive Program
Center for Right Relationship
ORSC, Relationship Systems Coaching
MBTI Training
MBTI Training
Marguerite Halbig Marguerite Halbig's American Express Business Travel Experience April 2011 - Present
Job Dedicated Memebership Advisor with American Express OPEN
Industry Financial Services
Experience
American Express Business Travel April 2011 - Present
American Express Corporate Services November 2006 - April 2011
American Express Global Corporate Payments November 2006 - April 2011
Skills
Business Relationship..., Account Management, Payments, Cards, Customer Relations, Customer Experience, Sales Presentations, Portfolio Management, Building Relationships, Salesforce.com, Teamwork, Team Building, Telecommunications, Customer Service, Relationship Management, CRM, Sales Process, Management, Call Centers, Customer Retention, Business Development, Sales Management, B2B, Strategic Planning, New Business Development, Sales, Credit Cards, Customer Acquisition, Financial Services, Electronic Payments, Strategic Partnerships, Merchant Services, Strategy, Payment Card Processing, Mobile Payments
Education
Northern Arizona University 1979 — 1982
Bachelors of Science, Telecommunications
American Express Business Travel April 2011 - Present
American Express Corporate Services November 2006 - April 2011
American Express Global Corporate Payments November 2006 - April 2011
Skills
Business Relationship..., Account Management, Payments, Cards, Customer Relations, Customer Experience, Sales Presentations, Portfolio Management, Building Relationships, Salesforce.com, Teamwork, Team Building, Telecommunications, Customer Service, Relationship Management, CRM, Sales Process, Management, Call Centers, Customer Retention, Business Development, Sales Management, B2B, Strategic Planning, New Business Development, Sales, Credit Cards, Customer Acquisition, Financial Services, Electronic Payments, Strategic Partnerships, Merchant Services, Strategy, Payment Card Processing, Mobile Payments
Education
Northern Arizona University 1979 — 1982
Bachelors of Science, Telecommunications
Jayne Metzger Jayne Metzger's American Express Business Travel Experience November 1994 - April 1996
Job Experienced Marketing/Sales/Customer Advocate Professional
Industry Consumer Services
Experience
The Hershey Company March 2015 - Present
Meals On Wheels of Chemung County February 2007 - Present
Finger Lakes Wine Country Tourism Marketing Association August 2002 - December 2006
Chemung County Chamber of Commerce January 1997 - June 2002
American Express Business Travel November 1994 - April 1996
Maybelline January 1987 - October 1994
Skills
Public Relations, Marketing, Marketing Communications, Leadership, Press Releases, Training, Newsletters, Management, Fundraising, Program Management, Sales, Integrated Marketing, Customer Service, Employee Training, Sales Operations, Recruiting, Proposal Writing, Human Resources, Trade Shows, Sponsorship
Education
Niagara University 1983 — 1985
Business
The Hershey Company March 2015 - Present
Meals On Wheels of Chemung County February 2007 - Present
Finger Lakes Wine Country Tourism Marketing Association August 2002 - December 2006
Chemung County Chamber of Commerce January 1997 - June 2002
American Express Business Travel November 1994 - April 1996
Maybelline January 1987 - October 1994
Skills
Public Relations, Marketing, Marketing Communications, Leadership, Press Releases, Training, Newsletters, Management, Fundraising, Program Management, Sales, Integrated Marketing, Customer Service, Employee Training, Sales Operations, Recruiting, Proposal Writing, Human Resources, Trade Shows, Sponsorship
Education
Niagara University 1983 — 1985
Business
Mandy Hunt Mandy Hunt's American Express Business Travel Experience October 1990 - July 1999
Job Travel Manager at NHRA
Industry Entertainment
Experience
NHRA August 2014 - Present
Corinthian Colleges, Inc. July 1999 - August 2014
American Express Business Travel October 1990 - July 1999
Skills
Enrollment Management, Leadership Development, Sales, Staff Development, Training, Coaching, Higher Education, Public Speaking, Resume Writing, Admissions, Customer Service, CampusVue, Employee Training, Career Counseling, Recruiting, Adult Education, Supplier Negotiation, Business Travel
Education
Rancho Santiago College 2006 — 2007
Hospitality
University of Phoenix 1994 — 1996
Orange Coast College 1992 — 1996
General, General Education
Pacific Travel School 1988 — 1989
Certificate, Travel
NHRA August 2014 - Present
Corinthian Colleges, Inc. July 1999 - August 2014
American Express Business Travel October 1990 - July 1999
Skills
Enrollment Management, Leadership Development, Sales, Staff Development, Training, Coaching, Higher Education, Public Speaking, Resume Writing, Admissions, Customer Service, CampusVue, Employee Training, Career Counseling, Recruiting, Adult Education, Supplier Negotiation, Business Travel
Education
Rancho Santiago College 2006 — 2007
Hospitality
University of Phoenix 1994 — 1996
Orange Coast College 1992 — 1996
General, General Education
Pacific Travel School 1988 — 1989
Certificate, Travel
Bill Chapdelaine Bill Chapdelaine's American Express Business Travel Experience June 1985 - January 1991
Job Independent Meetings Contractor at WKC Meetings
Industry Events Services
Experience
WKC Meetings February 2012 - Present
Experient June 2007 - February 2012
BCD Meetings and Incentives January 2000 - June 2007
Carlson Wagonlit Travel January 1991 - January 2000
American Express Business Travel June 1985 - January 1991
American Airlines May 1973 - June 1985
Skills
Account Management, Negotiation, Registration, Tourism, Site Selection, Logistics, Onsite Management, Sales, Location Intelligence, Management, Event Management, Travel Management, Meeting Planning
Education
Northern Michigan University
Music, English
Oakland University
English
WKC Meetings February 2012 - Present
Experient June 2007 - February 2012
BCD Meetings and Incentives January 2000 - June 2007
Carlson Wagonlit Travel January 1991 - January 2000
American Express Business Travel June 1985 - January 1991
American Airlines May 1973 - June 1985
Skills
Account Management, Negotiation, Registration, Tourism, Site Selection, Logistics, Onsite Management, Sales, Location Intelligence, Management, Event Management, Travel Management, Meeting Planning
Education
Northern Michigan University
Music, English
Oakland University
English
Yolanda Jewell Yolanda Jewell's American Express Business Travel Experience July 2003 - March 2011
Job Travel Specialist at International Aviation
Industry Hospitality
Experience
International Aviation August 2013 - Present
Cancer Treatment Centers of America® 2012 - 2014
Corporate Travel Solutions May 2011 - August 2013
Pinnacle Financial Group, Inc April 2011 - May 2011
American Express Business Travel July 2003 - March 2011
Noel Group 1995 - 2002
Skills
Call Center, Customer Relations, Excel, Sabre, Customer Service, Microsoft Office, Travel Management, Social Media, Business Travel, Tourism, Apollo, Cruises, Amadeus, Ticketing, Leisure Travel, Word, Problem Solving, PowerPoint, Strategic Planning, Outlook, Coaching, Account Management, Photoshop, Research, Teamwork, Public Speaking, Team Building, Lotus Notes, Customer Satisfaction, Team Leadership, Incentives, Supervisory Skills, Public Relations, Access, Marketing Communications, Airlines, Travel Planning, Microsoft Excel
Education
North Hennepin Community College 2005 — 2013
Associate of Science (AS), Business Mangement
North Hennepin Community College
Associate of Science (AS), Marketing
International Aviation August 2013 - Present
Cancer Treatment Centers of America® 2012 - 2014
Corporate Travel Solutions May 2011 - August 2013
Pinnacle Financial Group, Inc April 2011 - May 2011
American Express Business Travel July 2003 - March 2011
Noel Group 1995 - 2002
Skills
Call Center, Customer Relations, Excel, Sabre, Customer Service, Microsoft Office, Travel Management, Social Media, Business Travel, Tourism, Apollo, Cruises, Amadeus, Ticketing, Leisure Travel, Word, Problem Solving, PowerPoint, Strategic Planning, Outlook, Coaching, Account Management, Photoshop, Research, Teamwork, Public Speaking, Team Building, Lotus Notes, Customer Satisfaction, Team Leadership, Incentives, Supervisory Skills, Public Relations, Access, Marketing Communications, Airlines, Travel Planning, Microsoft Excel
Education
North Hennepin Community College 2005 — 2013
Associate of Science (AS), Business Mangement
North Hennepin Community College
Associate of Science (AS), Marketing
Mary Klovekorn's American Express Business Travel Experience April 2002 - June 2007
Job Global Account Manager at United Airlines
Industry Airlines/Aviation
Experience
United Airlines June 2007 - Present
American Express Business Travel April 2002 - June 2007
American Express 2002 - 2007
US Airways 1998 - 2002
American Airlines 1988 - 1997
People Express October 1983 - October 1988
Education
Rutgers University 2008 — 2012
Master of Business Administration (MBA), Global Business Management
Quinnipiac University 1978 — 1982
BS, Marketing / Economics
United Airlines June 2007 - Present
American Express Business Travel April 2002 - June 2007
American Express 2002 - 2007
US Airways 1998 - 2002
American Airlines 1988 - 1997
People Express October 1983 - October 1988
Education
Rutgers University 2008 — 2012
Master of Business Administration (MBA), Global Business Management
Quinnipiac University 1978 — 1982
BS, Marketing / Economics
Mary Lynn Conta Mary Lynn Conta's American Express Business Travel Experience November 1997 - May 2003
Job Sales Manager at Northpoint Vantage
Industry Leisure, Travel & Tourism
Experience
Northpoint Vantage 2008 - Present
American Express Business Travel November 1997 - May 2003
Education
Niagara University 1985 — 1987
Business
Northpoint Vantage 2008 - Present
American Express Business Travel November 1997 - May 2003
Education
Niagara University 1985 — 1987
Business
Duane Schiller Duane Schiller's American Express Business Travel Experience March 1987 - September 2001
Job Franchise owner of Fetch! Pet Care of Canton Michigan
Industry Individual & Family Services
Experience
Fetch! Pet Care of Canton Michigan September 2006 - Present
American Express Business Travel March 1987 - September 2001
Skills
Dogs, Pets, Small Business, Public Speaking, Contract Negotiation, Strategic Planning, Training, Leadership, Sales, Management, Marketing Strategy, Coaching, Social Media, Negotiation, Pet Sitting, Entrepreneurship, Sales Management, Start-ups, New Business Development, Customer Satisfaction, Online Advertising, Event Management, Dog Training, Budgets, Account Management
Education
Oakland Community College
Fetch! Pet Care of Canton Michigan September 2006 - Present
American Express Business Travel March 1987 - September 2001
Skills
Dogs, Pets, Small Business, Public Speaking, Contract Negotiation, Strategic Planning, Training, Leadership, Sales, Management, Marketing Strategy, Coaching, Social Media, Negotiation, Pet Sitting, Entrepreneurship, Sales Management, Start-ups, New Business Development, Customer Satisfaction, Online Advertising, Event Management, Dog Training, Budgets, Account Management
Education
Oakland Community College
Donna Vickers Donna Vickers's American Express Business Travel Experience 1998 - 2001
Job Owner, President at ONTRACK4U
Industry Fund-Raising
Experience
Tea Gatherings January 2004 - Present
ONTRACK4U January 2001 - Present
THE ALS LIVING FUND 2014 - 2014
Junior League of Plano 2010 - 2011
FEDEX KINKOS 2004 - 2006
American Express Business Travel 1998 - 2001
Education
The University of Dallas 1998 — 2001
MBA Certificate, Ecommerce
Nova Southeastern University 1990 — 1996
University of Phoenix
Masters, Healthcare Informatics
Tea Gatherings January 2004 - Present
ONTRACK4U January 2001 - Present
THE ALS LIVING FUND 2014 - 2014
Junior League of Plano 2010 - 2011
FEDEX KINKOS 2004 - 2006
American Express Business Travel 1998 - 2001
Education
The University of Dallas 1998 — 2001
MBA Certificate, Ecommerce
Nova Southeastern University 1990 — 1996
University of Phoenix
Masters, Healthcare Informatics
Lyn Madaghiele Lyn Madaghiele's American Express Business Travel Experience January 1984 - May 1995
Job Relationship Marketing Consultant and Virtual Assistant
Industry Management Consulting
Experience
Transformational Learning Center January 1998 - Present
new.SendOutCards.com/inspiringcards September 2007 - Present
RI Training February 2010 - August 2013
Renegade University March 2009 - July 2013
American Express Business Travel January 1984 - May 1995
Skills
Personal Development, Entrepreneur, Public Speaking, Workshop Facilitation, Volunteer Management, Customer Service, Personal coaching, Organizing, Appreciation, Social Networking, Wordpress, Word Processing, Administrative..., Microsoft Excel, YouTube, Marketing, Entrepreneurship, Coaching, Personal Coaching, Lead Generation, Virtual Assistance, Public Relations, Small Business, Marketing Communications, Blogging, Event Management, Networking, Online Marketing, Marketing Strategy, Social Media, Direct Sales, Social Media Marketing, Event Planning, Leadership Development, Team Building, Online Advertising, Business Coaching, Email Marketing, Business Networking, Relationship Marketing, Web Marketing, Facebook
Education
Oklahoma State University 1968 — 1972
B.S., Business Education
Northwest Classen High School, Oklahoma City, OK 1963 — 1967
Diploma, Business and Social Skills
Transformational Learning Center January 1998 - Present
new.SendOutCards.com/inspiringcards September 2007 - Present
RI Training February 2010 - August 2013
Renegade University March 2009 - July 2013
American Express Business Travel January 1984 - May 1995
Skills
Personal Development, Entrepreneur, Public Speaking, Workshop Facilitation, Volunteer Management, Customer Service, Personal coaching, Organizing, Appreciation, Social Networking, Wordpress, Word Processing, Administrative..., Microsoft Excel, YouTube, Marketing, Entrepreneurship, Coaching, Personal Coaching, Lead Generation, Virtual Assistance, Public Relations, Small Business, Marketing Communications, Blogging, Event Management, Networking, Online Marketing, Marketing Strategy, Social Media, Direct Sales, Social Media Marketing, Event Planning, Leadership Development, Team Building, Online Advertising, Business Coaching, Email Marketing, Business Networking, Relationship Marketing, Web Marketing, Facebook
Education
Oklahoma State University 1968 — 1972
B.S., Business Education
Northwest Classen High School, Oklahoma City, OK 1963 — 1967
Diploma, Business and Social Skills
Karri Yacono's American Express Business Travel Experience February 2010 - Present
Job Manager of Business Development at American Express Business Travel
Industry Financial Services
Experience
American Express Business Travel February 2010 - Present
Skills
Strategic Partnerships, Salesforce.com, Negotiation, Sales, Customer Acquisition, Account Management, B2B, Leadership, New Business Development, Relationship Management, Key Account Management, Cold Calling, Business Development, Sales Operations, CRM, Team Building, Sales Process, Management, Solution Selling, Start-ups, Sales Presentations, Sales Management, Selling, Marketing, Lead Generation, Consulting, Marketing Strategy
Education
Northern Illinois University 1983 — 1987
BS, Marketing
Good Counsel High School 1979 — 1983
American Express Business Travel February 2010 - Present
Skills
Strategic Partnerships, Salesforce.com, Negotiation, Sales, Customer Acquisition, Account Management, B2B, Leadership, New Business Development, Relationship Management, Key Account Management, Cold Calling, Business Development, Sales Operations, CRM, Team Building, Sales Process, Management, Solution Selling, Start-ups, Sales Presentations, Sales Management, Selling, Marketing, Lead Generation, Consulting, Marketing Strategy
Education
Northern Illinois University 1983 — 1987
BS, Marketing
Good Counsel High School 1979 — 1983
Rod McKinnie's American Express Business Travel Experience March 1999 - August 2001
Job Purchasing at Divi Resorts
Industry Leisure, Travel & Tourism
Experience
Divi Resorts August 2001 - Present
American Express Business Travel March 1999 - August 2001
Skills
Hotels, Hospitality
Education
Southeastern Academy 1994 — 1996
Associate's degree, Hotel/Motel Administration/Management
North Carolina Central University 1992 — 1994
Computer Science
Divi Resorts August 2001 - Present
American Express Business Travel March 1999 - August 2001
Skills
Hotels, Hospitality
Education
Southeastern Academy 1994 — 1996
Associate's degree, Hotel/Motel Administration/Management
North Carolina Central University 1992 — 1994
Computer Science
Loretta Gotmy Loretta Gotmy's American Express Business Travel Experience June 1993 - March 1999
Job Happiness coordinator at Vin gogh Paint and Sip Studio
Industry Health, Wellness and Fitness
Experience
Vin gogh Paint and Sip Studio January 2014 - Present
MKS Learning June 2013 - December 2013
in Calgary June 2013 - September 2013
Foothills Academy Elementary Campus (FAEC) August 2012 - January 2013
Yoga Passion September 2010 - May 2012
Ishta yoga July 2010 - August 2010
American Express Business Travel June 1993 - March 1999
Skills
Nutrition, Fitness, Strength Training, Public Speaking, Fitness Training, Wellness Coaching, Personal Training, Microsoft Office, Holistic Health, Therapeutic Massage, Entrepreneurship, Entertainment, Restaurants, Team Building, Customer Service, Coaching, Stress Management, Teaching, Wellbeing, Hatha Yoga, Event Management
Education
Mount Royal University 2008 — 2010
Yoga Therapy, yoga
Mount Royal College 2007 — 2008
Reflexology, Health and Wellness, General
The University of Calgary 1986 — 1988
Mount Royal College 1983 — 1986
Social Work Certificate, Social Work
Vin gogh Paint and Sip Studio January 2014 - Present
MKS Learning June 2013 - December 2013
in Calgary June 2013 - September 2013
Foothills Academy Elementary Campus (FAEC) August 2012 - January 2013
Yoga Passion September 2010 - May 2012
Ishta yoga July 2010 - August 2010
American Express Business Travel June 1993 - March 1999
Skills
Nutrition, Fitness, Strength Training, Public Speaking, Fitness Training, Wellness Coaching, Personal Training, Microsoft Office, Holistic Health, Therapeutic Massage, Entrepreneurship, Entertainment, Restaurants, Team Building, Customer Service, Coaching, Stress Management, Teaching, Wellbeing, Hatha Yoga, Event Management
Education
Mount Royal University 2008 — 2010
Yoga Therapy, yoga
Mount Royal College 2007 — 2008
Reflexology, Health and Wellness, General
The University of Calgary 1986 — 1988
Mount Royal College 1983 — 1986
Social Work Certificate, Social Work
Janet Wilhelm Janet Wilhelm's American Express Business Travel Experience February 1996 - October 2001
Job Sr. Commodity Manager at Rockwell Collins
Industry Aviation & Aerospace
Experience
Rockwell Collins August 2014 - Present
Rockwell Collins May 2011 - Present
Cedar Rapids Freedom Festival November 2001 - May 2011
American Express Business Travel February 1996 - October 2001
Skills
Customer Service, Volunteer Management, Event Planning, Public Speaking, Nonprofits, Community Outreach, Event Management, Fundraising, Strategic Planning, Microsoft Office, Proposal Writing, Leadership Development, Social Networking, Microsoft Excel, Project Management, PowerPoint, Management, Training, Budgets, Marketing Communications, Organizational..., Team Building, Social Media Marketing, Research, Team Leadership, Social Media, Marketing, Grant Writing, Leadership, Program Management, Public Relations, Marketing Strategy, Data Analysis, Coaching
Education
Mount Mercy University
Rockwell Collins August 2014 - Present
Rockwell Collins May 2011 - Present
Cedar Rapids Freedom Festival November 2001 - May 2011
American Express Business Travel February 1996 - October 2001
Skills
Customer Service, Volunteer Management, Event Planning, Public Speaking, Nonprofits, Community Outreach, Event Management, Fundraising, Strategic Planning, Microsoft Office, Proposal Writing, Leadership Development, Social Networking, Microsoft Excel, Project Management, PowerPoint, Management, Training, Budgets, Marketing Communications, Organizational..., Team Building, Social Media Marketing, Research, Team Leadership, Social Media, Marketing, Grant Writing, Leadership, Program Management, Public Relations, Marketing Strategy, Data Analysis, Coaching
Education
Mount Mercy University
Cory Mertens Cory Mertens's American Express Business Travel Experience August 1994 - Present
Job Director, Client Management at American Express Business Travel
Industry Financial Services
Experience
American Express Business Travel August 1994 - Present
American Express 1994 - Present
Skills
Travel Management, Analytics, Relationship Management, Strategy, Leadership, Business Travel, CRM, Credit Cards, Customer Service, Program Management, Financial Services, Salesforce.com, Strategic Partnerships, Business Strategy, New Business Development, Account Management, Process Improvement, Business Development, Call Centers, Product Management, Team Building, Customer Retention, Change Management, Management, Customer Satisfaction, Business Analysis, Customer Experience, Team Management, Business Planning, Pricing, Competitive Analysis, Contract Negotiation, Sales Process, Sales Operations, Sales, Outsourcing, Vendor Management, Cross-functional Team..., B2B
Education
Point Park University 2005 — 2006
Master of Business Administration (M.B.A.), Business, 3.75
Carlow 2002 — 2005
Bachelor of Business Administration (B.B.A.), Business, 3.75
American Express Business Travel August 1994 - Present
American Express 1994 - Present
Skills
Travel Management, Analytics, Relationship Management, Strategy, Leadership, Business Travel, CRM, Credit Cards, Customer Service, Program Management, Financial Services, Salesforce.com, Strategic Partnerships, Business Strategy, New Business Development, Account Management, Process Improvement, Business Development, Call Centers, Product Management, Team Building, Customer Retention, Change Management, Management, Customer Satisfaction, Business Analysis, Customer Experience, Team Management, Business Planning, Pricing, Competitive Analysis, Contract Negotiation, Sales Process, Sales Operations, Sales, Outsourcing, Vendor Management, Cross-functional Team..., B2B
Education
Point Park University 2005 — 2006
Master of Business Administration (M.B.A.), Business, 3.75
Carlow 2002 — 2005
Bachelor of Business Administration (B.B.A.), Business, 3.75
Holly Warner, GTP Holly Warner, GTP's American Express Business Travel Experience February 1996 - May 2007
Job Global Client Director, Financial Services
Industry Financial Services
Experience
American Express Global Business Travel December 2014 - Present
Citi April 2010 - December 2014
HRG North America May 2007 - April 2010
American Express Business Travel February 1996 - May 2007
Skills
Travel Management, Business Travel, Hotels, Airlines, Tourism, Revenue Analysis, Contract Negotiation, Online Travel, Travel Technology, Account Management, Hospitality, Sabre, Meeting Planning, Negotiation, Vendor Management, Sales Management, Incentives, Strategic Planning, Operations Management, Yield Management, Leadership, Training, Management, Strategy
Education
Pittsburgh Technical Institute 1991 — 1993
Associate's Degree, Business Administration and Management, General
American Express Global Business Travel December 2014 - Present
Citi April 2010 - December 2014
HRG North America May 2007 - April 2010
American Express Business Travel February 1996 - May 2007
Skills
Travel Management, Business Travel, Hotels, Airlines, Tourism, Revenue Analysis, Contract Negotiation, Online Travel, Travel Technology, Account Management, Hospitality, Sabre, Meeting Planning, Negotiation, Vendor Management, Sales Management, Incentives, Strategic Planning, Operations Management, Yield Management, Leadership, Training, Management, Strategy
Education
Pittsburgh Technical Institute 1991 — 1993
Associate's Degree, Business Administration and Management, General
Jaya Dwivedi Jaya Dwivedi's American Express Business Travel Experience 2006 - 2007
Job Business Analyst at OppenheimerFunds
Industry Financial Services
Experience
OppenheimerFunds April 2013 - Present
OppenheimerFunds January 2010 - April 2013
OppenheimerFunds June 2008 - September 2008
American Express Business Travel 2006 - 2007
Skills
SQL, QTP, Siebel, Unix, QC, Salesforce.com, Oracle BI, ETL, PL/SQL, Informatica, Quality Assurance, Cloud Computing, Requirements Analysis, MS Project, Requirements Gathering
Education
New Jersey Institute of Technology 2007 — 2009
MS, Computer Science
Swami Ramanand Teerth Marathwada University 2002 — 2006
BE, Electronics & Telecom
Greenfields public School
High School, Science
OppenheimerFunds April 2013 - Present
OppenheimerFunds January 2010 - April 2013
OppenheimerFunds June 2008 - September 2008
American Express Business Travel 2006 - 2007
Skills
SQL, QTP, Siebel, Unix, QC, Salesforce.com, Oracle BI, ETL, PL/SQL, Informatica, Quality Assurance, Cloud Computing, Requirements Analysis, MS Project, Requirements Gathering
Education
New Jersey Institute of Technology 2007 — 2009
MS, Computer Science
Swami Ramanand Teerth Marathwada University 2002 — 2006
BE, Electronics & Telecom
Greenfields public School
High School, Science
Dick Nabors, CTE Dick Nabors, CTE's American Express Business Travel Experience March 2006 - December 2008
Job Vice President, Global Sales & Marketing at TRAVELON
Industry Leisure, Travel & Tourism
Experience
TRAVEL-ON September 2014 - Present
Baltimore Washington Business Travel Association April 2011 - August 2015
International Limousine Service, Inc. March 2010 - July 2014
International Limousine Service, Inc. March 2010 - July 2014
McNair Farms 1999 - 2014
Travel-On Travel Management Company April 2009 - April 2010
American Express Business Travel March 2006 - December 2008
TOURNET April 2005 - March 2006
Discovery Travel Systems October 2003 - February 2005
Datalex December 1999 - July 2003
Skills
Leisure, Government, Closing Deals, Travel Management, Tourism, Customer Relations, Airlines, Revenue Management, E-commerce, Strategic Partnerships, New Business Development, Sales Management, Account Management, B2B, Online Marketing, Marketing Strategy, Start-ups, Business Travel, Hospitality, RFP, Team Management, Vendor Relations, Program Management, Negotiation, International Sales, Pricing, Market Planning, Contract Negotiation, Revenue Analysis, Leadership, Customer Service, Leisure Travel, CRM, Budgets, Project Management, Management, Sales, Selling, Outsourcing, Customer Retention, Customer Satisfaction, Social Media Marketing, Procurement, P&L Management, Business Development, Competitive Analysis, Strategy, Trade Shows, Travel Technology, Business Planning
Education
Global Business Travel Association
CTE Certification, Corporate Travel Expert
Northern Virginia Community College 1994 — 1995
Course work in Spanish
Red Rocks Community College 1984 — 1985
Pre-Engineering Studies
Atlantic Airline School 1971 — 1972
Certification, Ticketing, Reservaion, Cargo, Operations
TRAVEL-ON September 2014 - Present
Baltimore Washington Business Travel Association April 2011 - August 2015
International Limousine Service, Inc. March 2010 - July 2014
International Limousine Service, Inc. March 2010 - July 2014
McNair Farms 1999 - 2014
Travel-On Travel Management Company April 2009 - April 2010
American Express Business Travel March 2006 - December 2008
TOURNET April 2005 - March 2006
Discovery Travel Systems October 2003 - February 2005
Datalex December 1999 - July 2003
Skills
Leisure, Government, Closing Deals, Travel Management, Tourism, Customer Relations, Airlines, Revenue Management, E-commerce, Strategic Partnerships, New Business Development, Sales Management, Account Management, B2B, Online Marketing, Marketing Strategy, Start-ups, Business Travel, Hospitality, RFP, Team Management, Vendor Relations, Program Management, Negotiation, International Sales, Pricing, Market Planning, Contract Negotiation, Revenue Analysis, Leadership, Customer Service, Leisure Travel, CRM, Budgets, Project Management, Management, Sales, Selling, Outsourcing, Customer Retention, Customer Satisfaction, Social Media Marketing, Procurement, P&L Management, Business Development, Competitive Analysis, Strategy, Trade Shows, Travel Technology, Business Planning
Education
Global Business Travel Association
CTE Certification, Corporate Travel Expert
Northern Virginia Community College 1994 — 1995
Course work in Spanish
Red Rocks Community College 1984 — 1985
Pre-Engineering Studies
Atlantic Airline School 1971 — 1972
Certification, Ticketing, Reservaion, Cargo, Operations
Eric Hagen's American Express Business Travel Experience March 2013 - July 2013
Job Vice President, Contact Center Operations at Support.com
Industry Information Technology and Services
Experience
Support.com May 2014 - Present
support.com July 2013 - May 2014
American Express Business Travel March 2013 - July 2013
Alorica March 2009 - March 2013
Sitel September 2007 - March 2009
Sitel January 2007 - September 2007
Sitel September 2005 - January 2007
Upstream June 1999 - September 2005
Rosenbluth International January 1995 - June 1999
Skills
Workforce Management, Call Center, Capacity Planning, Six Sigma, Command Center, Project Management, Business Process..., Change Management, Pricing Models, Budget Process, Staff Development, Coaching, Demand Forecasting, Financial Forecasting, Strategic Planning, Financial Modeling, Performance Reporting, KPI Reports, Data Analysis, Process Automation, Balanced Scorecard, Problem Solving, Avaya, BPO, Call Centers, Contact Centers, Customer Satisfaction, Forecasting, IEX, Leadership, Management, Operations Management, Outsourcing, Pricing Strategy, Strategy, Analysis, Call Center Development, Process Improvement, Vendor Management, Metrics, Contact Center..., Customer Experience, Avaya Technologies, Team Leadership, Performance Management
Education
North Dakota State University 2000 — 2003
MBA, Business Administration
North Dakota 1995 — 1999
Bachelor's degree, Sociology
Support.com May 2014 - Present
support.com July 2013 - May 2014
American Express Business Travel March 2013 - July 2013
Alorica March 2009 - March 2013
Sitel September 2007 - March 2009
Sitel January 2007 - September 2007
Sitel September 2005 - January 2007
Upstream June 1999 - September 2005
Rosenbluth International January 1995 - June 1999
Skills
Workforce Management, Call Center, Capacity Planning, Six Sigma, Command Center, Project Management, Business Process..., Change Management, Pricing Models, Budget Process, Staff Development, Coaching, Demand Forecasting, Financial Forecasting, Strategic Planning, Financial Modeling, Performance Reporting, KPI Reports, Data Analysis, Process Automation, Balanced Scorecard, Problem Solving, Avaya, BPO, Call Centers, Contact Centers, Customer Satisfaction, Forecasting, IEX, Leadership, Management, Operations Management, Outsourcing, Pricing Strategy, Strategy, Analysis, Call Center Development, Process Improvement, Vendor Management, Metrics, Contact Center..., Customer Experience, Avaya Technologies, Team Leadership, Performance Management
Education
North Dakota State University 2000 — 2003
MBA, Business Administration
North Dakota 1995 — 1999
Bachelor's degree, Sociology
Emilie Gratwick's American Express Business Travel Experience January 2001 - November 2005
Job Senior Travel Consultant at Ultramar Travel Management
Industry Hospital & Health Care
Experience
Ultramar Travel Management April 2015 - Present
B. E. Smith September 2011 - April 2015
Garmin International January 2008 - May 2010
Saia Motor Freight November 2005 - January 2008
American Express Business Travel January 2001 - November 2005
Black & Veatch November 1989 - January 2001
Skills
Process Improvement, PowerPoint, Change Management, Hospitals, Travel Arrangements, Employee Relations, Budgets, Healthcare Management, Operations Management, Service Improvement, Team Building, Connectivity, Sales Management, Customer Service, Troubleshooting, Strategic Planning, Strategic Sourcing, Contract Negotiation, Training, Travel Management, Human Resources, Leadership, Outlook, Healthcare, Management
Education
Ottawa University
BA, Business Administration
Ultramar Travel Management April 2015 - Present
B. E. Smith September 2011 - April 2015
Garmin International January 2008 - May 2010
Saia Motor Freight November 2005 - January 2008
American Express Business Travel January 2001 - November 2005
Black & Veatch November 1989 - January 2001
Skills
Process Improvement, PowerPoint, Change Management, Hospitals, Travel Arrangements, Employee Relations, Budgets, Healthcare Management, Operations Management, Service Improvement, Team Building, Connectivity, Sales Management, Customer Service, Troubleshooting, Strategic Planning, Strategic Sourcing, Contract Negotiation, Training, Travel Management, Human Resources, Leadership, Outlook, Healthcare, Management
Education
Ottawa University
BA, Business Administration
Stacy St. Clair Stacy St. Clair's American Express Business Travel Experience September 1998 - May 2003
Job Instructional Specialist at Amadeus North America
Industry Information Technology and Services
Experience
Amadeus July 2003 - Present
American Express Business Travel September 1998 - May 2003
Continental Airlines August 1994 - June 1997
Skills
Instructional Design, Synchronous Learning, Training Needs Analysis, Blended Learning, ADDIE, Project Management, Captivate, Camtasia, Analysis, Airlines, Business Analysis, Business Development, Business Travel, E-Learning, E-commerce, Learning Management, Learning Management..., Product Management, SnagIt, Team Leadership, Team Management, Training, Travel Management
Education
Nova Southeastern University
Instructional Design
Rockhurst University
Peer Coaching
Nova Southeastern University
Synchronous Facilitator
Amadeus July 2003 - Present
American Express Business Travel September 1998 - May 2003
Continental Airlines August 1994 - June 1997
Skills
Instructional Design, Synchronous Learning, Training Needs Analysis, Blended Learning, ADDIE, Project Management, Captivate, Camtasia, Analysis, Airlines, Business Analysis, Business Development, Business Travel, E-Learning, E-commerce, Learning Management, Learning Management..., Product Management, SnagIt, Team Leadership, Team Management, Training, Travel Management
Education
Nova Southeastern University
Instructional Design
Rockhurst University
Peer Coaching
Nova Southeastern University
Synchronous Facilitator
Leslie Kalin Leslie Kalin's American Express Business Travel Experience October 1994 - February 2001
Job Student
Industry Veterinary
Experience
St. Petersburg College January 2014 - Present
American Express 2011 - January 2013
The Home Depot November 2009 - November 2011
American Express Business Travel October 1994 - February 2001
Rainey Travel March 1994 - October 1994
Omega World Travel May 1989 - March 1994
Skills
Animal Welfare, Veterinary Medicine, Customer Experience
Education
Penn State University
St. Petersburg College
Veterinary/Animal Health Technology/Technician and Veterinary Assistant
St. Petersburg College January 2014 - Present
American Express 2011 - January 2013
The Home Depot November 2009 - November 2011
American Express Business Travel October 1994 - February 2001
Rainey Travel March 1994 - October 1994
Omega World Travel May 1989 - March 1994
Skills
Animal Welfare, Veterinary Medicine, Customer Experience
Education
Penn State University
St. Petersburg College
Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Sharon Whallen, CAPM's American Express Business Travel Experience June 1997 - May 2000
Job Project Manager
Industry Investment Management
Experience
AEGON / TRANSAMERICA January 2007 - Present
AEGON Americas June 2003 - February 2007
AEGON Americas May 2000 - June 2003
American Express Business Travel June 1997 - May 2000
Skills
Solvency II, Actuarial Science, Reinsurance, Health Insurance, Embedded Value, Risk Management, Underwriting, ACORD, TMAP, Life Insurance, SDLC, Business Analysis, Claim, R&D
Education
Ottawa University-Jeffersonville 2008 — 2013
Bachelor of Science, Business Management
University of Louisville 2010 — 2011
Project Management Certification, Project Managment
AEGON / TRANSAMERICA January 2007 - Present
AEGON Americas June 2003 - February 2007
AEGON Americas May 2000 - June 2003
American Express Business Travel June 1997 - May 2000
Skills
Solvency II, Actuarial Science, Reinsurance, Health Insurance, Embedded Value, Risk Management, Underwriting, ACORD, TMAP, Life Insurance, SDLC, Business Analysis, Claim, R&D
Education
Ottawa University-Jeffersonville 2008 — 2013
Bachelor of Science, Business Management
University of Louisville 2010 — 2011
Project Management Certification, Project Managment
Anna (Szlemp) Bolduc Anna (Szlemp) Bolduc's American Express Business Travel Experience November 2009 - 2014
Job Director of Business Development at Corporate Travel Management US
Industry Leisure, Travel & Tourism
Experience
Corporate Travel Management US May 2015 - Present
American Express Business Travel November 2009 - 2014
GE Capital 2007 - 2009
GE Capital 2006 - 2007
John Hancock 2002 - 2005
Skills
Management, Lead Generation, Account Management, Sales, Enterprise Software, Finance, Business Development, New Business Development, Credit, Pricing, Salesforce.com, Strategic Partnerships, Customer Satisfaction, Customer Service, Sales Management, CRM
Education
Northeastern University 1996 — 2001
Bachelor of Science in Business Administration, Marketing and Finance
Corporate Travel Management US May 2015 - Present
American Express Business Travel November 2009 - 2014
GE Capital 2007 - 2009
GE Capital 2006 - 2007
John Hancock 2002 - 2005
Skills
Management, Lead Generation, Account Management, Sales, Enterprise Software, Finance, Business Development, New Business Development, Credit, Pricing, Salesforce.com, Strategic Partnerships, Customer Satisfaction, Customer Service, Sales Management, CRM
Education
Northeastern University 1996 — 2001
Bachelor of Science in Business Administration, Marketing and Finance
Cheryl Jefferies Cheryl Jefferies's American Express Business Travel Experience September 1986 - 1996
Job CYC Corps Supervisor at Winston Salem Forsyth County Schools
Industry Education Management
Experience
Winston Salem Forsyth County Schools September 2012 - Present
Winston-Salem Forsyth County Schools November 2010 - December 2012
Davidson County Community College July 2006 - June 2010
Cobb County Schools September 2000 - June 2006
Winston Salem Foryth County Schools December 1998 - July 2000
Forsyth Technical Community College August 1998 - November 1998
American Express Business Travel September 1986 - 1996
Skills
Curriculum Design, Staff Development, Instructional Design, Teaching, Youth Program..., Adult Education - GED, Technology Trainer, Human Resources, Human Services, Tutor, Program Management, Database Management, Coaching, Marketing, Adult Education, Training, Higher Education, Curriculum Development, Software Documentation, Microsoft Office, Community Outreach, Public Speaking, Career Counseling, Database Admin, Resume Writing, Project Planning, Leadership Development, E-Learning, Social Services, Access, Leadership, Employee Relations, Nonprofits, Management, Strategic Planning
Education
North Carolina Agricultural and Technical State University 1991 — 1994
M.S., Adult Education
Shaw University 1989 — 1994
B.S., Business Management
Winston Salem Forsyth County Schools September 2012 - Present
Winston-Salem Forsyth County Schools November 2010 - December 2012
Davidson County Community College July 2006 - June 2010
Cobb County Schools September 2000 - June 2006
Winston Salem Foryth County Schools December 1998 - July 2000
Forsyth Technical Community College August 1998 - November 1998
American Express Business Travel September 1986 - 1996
Skills
Curriculum Design, Staff Development, Instructional Design, Teaching, Youth Program..., Adult Education - GED, Technology Trainer, Human Resources, Human Services, Tutor, Program Management, Database Management, Coaching, Marketing, Adult Education, Training, Higher Education, Curriculum Development, Software Documentation, Microsoft Office, Community Outreach, Public Speaking, Career Counseling, Database Admin, Resume Writing, Project Planning, Leadership Development, E-Learning, Social Services, Access, Leadership, Employee Relations, Nonprofits, Management, Strategic Planning
Education
North Carolina Agricultural and Technical State University 1991 — 1994
M.S., Adult Education
Shaw University 1989 — 1994
B.S., Business Management
Krista Wadman Krista Wadman's American Express Business Travel Experience 2007 - 2009
Job Development & Event Coordinator Art Gallery of Nova Scotia at Government of Nova Scotia
Industry Government Administration
Experience
Art Gallery of Nova Scotia 2010 - Present
American Express Business Travel 2007 - 2009
Skills
Customer Service, Event Management, Tourism, Public Relations, Marketing Communications, Fundraising, Public Speaking, Social Media, Leadership, Event Planning, Social Media Marketing, Social Networking, Marketing Strategy, Nonprofits, Marketing
Education
Mount Saint Vincent University 2012 — 2015
Bachelor of Tourism and Hospitality Management
Holland College 2004 — 2006
Tourism, Travel & Events Management
Art Gallery of Nova Scotia 2010 - Present
American Express Business Travel 2007 - 2009
Skills
Customer Service, Event Management, Tourism, Public Relations, Marketing Communications, Fundraising, Public Speaking, Social Media, Leadership, Event Planning, Social Media Marketing, Social Networking, Marketing Strategy, Nonprofits, Marketing
Education
Mount Saint Vincent University 2012 — 2015
Bachelor of Tourism and Hospitality Management
Holland College 2004 — 2006
Tourism, Travel & Events Management
Joy Phillips's American Express Business Travel Experience April 1988 - January 1994
Job Sales and Customer Services
Industry Consumer Services
Experience
American Cruise lines May 2013 - August 2014
Azu Restaurant/Bravo Bravo 2011 - 2013
Angelini Wine Ltd May 2009 - June 2010
Coldwell Banker Real Estate August 2005 - January 2009
Independent Travel Consultant December 1999 - August 2005
Travel King/T.K. Tours Inc. May 1996 - December 1999
American Express Business Travel April 1988 - January 1994
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Restaurants, Social Media, Event Planning, Public Speaking, Hospitality, Restaurant Management, Inventory Management, Sales, Customer Service, Management, Customer Satisfaction, Event Management, Marketing
Education
Oklahoma State University 1979 — 1983
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
American Cruise lines May 2013 - August 2014
Azu Restaurant/Bravo Bravo 2011 - 2013
Angelini Wine Ltd May 2009 - June 2010
Coldwell Banker Real Estate August 2005 - January 2009
Independent Travel Consultant December 1999 - August 2005
Travel King/T.K. Tours Inc. May 1996 - December 1999
American Express Business Travel April 1988 - January 1994
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Restaurants, Social Media, Event Planning, Public Speaking, Hospitality, Restaurant Management, Inventory Management, Sales, Customer Service, Management, Customer Satisfaction, Event Management, Marketing
Education
Oklahoma State University 1979 — 1983
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Lindsey Williams Lindsey Williams's American Express Business Travel Experience October 2003 - June 2008
Job Manager, Transient Hotel Program at Deloitte
Industry Management Consulting
Experience
Deloitte June 2008 - Present
American Express Business Travel October 2003 - June 2008
Rosenbluth International July 1995 - October 2003
Skills
Travel Management, Strategic Sourcing, Vendor Management, Hotels, Procurement, Contract Negotiation, Contract Management, Negotiation, Account Management, Revenue Analysis, Management, Sales, Business Development, Budgets, Pricing, Strategic Planning, Program Management, Forecasting, Strategy, Business Strategy, Business Process..., New Business Development, Process Improvement, Leadership, Team Building, Operations Management, Cross-functional Team..., Competitive Analysis, Sales Management, Change Management, Business Planning, Customer Satisfaction
Education
Moore College of Art and Design 1988 — 1992
Bachelor of Arts (B.A.), Teaching Certification, Fine Arts/Education
Deloitte June 2008 - Present
American Express Business Travel October 2003 - June 2008
Rosenbluth International July 1995 - October 2003
Skills
Travel Management, Strategic Sourcing, Vendor Management, Hotels, Procurement, Contract Negotiation, Contract Management, Negotiation, Account Management, Revenue Analysis, Management, Sales, Business Development, Budgets, Pricing, Strategic Planning, Program Management, Forecasting, Strategy, Business Strategy, Business Process..., New Business Development, Process Improvement, Leadership, Team Building, Operations Management, Cross-functional Team..., Competitive Analysis, Sales Management, Change Management, Business Planning, Customer Satisfaction
Education
Moore College of Art and Design 1988 — 1992
Bachelor of Arts (B.A.), Teaching Certification, Fine Arts/Education
Bobbi Cohen Bobbi Cohen's American Express Business Travel Experience November 1994 - November 2004
Job President at BSC Associates
Industry Management Consulting
Experience
BSC Associates April 2010 - Present
LimmudPhilly April 2009 - Present
FMC Corporation April 2011 - December 2011
Jewish Reconstructionisti Federation August 2010 - December 2010
Ceridian November 2004 - February 2009
American Express Business Travel November 1994 - November 2004
Premier Cruise Line 1988 - 1993
Skills
Account Management, Lotus Notes, Goldmine, Strategic Planning, Process Improvement, Customer Relations, Change Management, Public Speaking, Product Development, Problem Solving, Excel, Non-profits, Administration, Word, Microsoft Office, Writing, Requirements Analysis, PowerPoint, SharePoint, Event Management, Access, Six Sigma, Management Consulting, Product Management, Project Planning, Process Engineering, Business Process..., Visio, Outlook, Nonprofits, Customer Service, Microsoft Excel, Microsoft Word, Volunteer Management, Salesforce.com..., Database Administration, Data Management, Project Management, Marketing
Education
Philadelphia University 1970 — 1973
B.S., Business Administration
BSC Associates April 2010 - Present
LimmudPhilly April 2009 - Present
FMC Corporation April 2011 - December 2011
Jewish Reconstructionisti Federation August 2010 - December 2010
Ceridian November 2004 - February 2009
American Express Business Travel November 1994 - November 2004
Premier Cruise Line 1988 - 1993
Skills
Account Management, Lotus Notes, Goldmine, Strategic Planning, Process Improvement, Customer Relations, Change Management, Public Speaking, Product Development, Problem Solving, Excel, Non-profits, Administration, Word, Microsoft Office, Writing, Requirements Analysis, PowerPoint, SharePoint, Event Management, Access, Six Sigma, Management Consulting, Product Management, Project Planning, Process Engineering, Business Process..., Visio, Outlook, Nonprofits, Customer Service, Microsoft Excel, Microsoft Word, Volunteer Management, Salesforce.com..., Database Administration, Data Management, Project Management, Marketing
Education
Philadelphia University 1970 — 1973
B.S., Business Administration
Howard Gaines Howard Gaines's American Express Business Travel Experience March 1996 - March 2011
Job Senior Partner Site Manager at Sabre Holdings
Industry Information Technology and Services
Experience
Sabre Holdings March 2011 - Present
American Express Business Travel March 1996 - March 2011
American Express Business Travel June 2005 - March 2007
Continental Airlines 1983 - 1995
Skills
Sabre, Media Formats, Integration, Amadeus, GDS systems, Business Travel, Booking Systems, Travel Management, Change Management, Apollo, Management, Travel Technology, Project Management, Six Sigma, Leadership, Online Travel, Process Engineering, CRM, Team Management, Airlines, Sales, Contract Negotiation, Program Management, Account Management, Ticketing, Customer Satisfaction, Call Centers, Business Requirements, Vendor Management
Education
Prince George's Community College
University of Phoenix
Sabre Holdings March 2011 - Present
American Express Business Travel March 1996 - March 2011
American Express Business Travel June 2005 - March 2007
Continental Airlines 1983 - 1995
Skills
Sabre, Media Formats, Integration, Amadeus, GDS systems, Business Travel, Booking Systems, Travel Management, Change Management, Apollo, Management, Travel Technology, Project Management, Six Sigma, Leadership, Online Travel, Process Engineering, CRM, Team Management, Airlines, Sales, Contract Negotiation, Program Management, Account Management, Ticketing, Customer Satisfaction, Call Centers, Business Requirements, Vendor Management
Education
Prince George's Community College
University of Phoenix
LaTia Boyd Harris, MBA LaTia Boyd Harris, MBA's American Express Business Travel Experience April 2005 - June 2007
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Universal American June 2013 - Present
American Express June 2007 - June 2013
American Express Business Travel April 2005 - June 2007
American Express March 2001 - April 2005
Skills
Project Management, SDLC, Change Management, Business Analysis, Product Management, Business Transformation, Re-engineering, Project Portfolio..., Strategic Planning, Process Improvement, Vendor Management, Program Management, Requirements Analysis, Visio, PMO, Team Leadership, PMP
Education
Texas Southern University 2010 — 2012
eMBA
Prairie View A&M University 1991 — 1996
Universal American June 2013 - Present
American Express June 2007 - June 2013
American Express Business Travel April 2005 - June 2007
American Express March 2001 - April 2005
Skills
Project Management, SDLC, Change Management, Business Analysis, Product Management, Business Transformation, Re-engineering, Project Portfolio..., Strategic Planning, Process Improvement, Vendor Management, Program Management, Requirements Analysis, Visio, PMO, Team Leadership, PMP
Education
Texas Southern University 2010 — 2012
eMBA
Prairie View A&M University 1991 — 1996
Damaris Harris Damaris Harris's American Express Business Travel Experience August 2008 - May 2010
Job Senior Account Manager, Verizon Enterprise Solutions at Verizon Business
Industry Telecommunications
Experience
Verizon Business May 2010 - Present
American Express Business Travel August 2008 - May 2010
AT&T 1999 - 2005
AT&T 1986 - 2005
Skills
MPLS, Management, Microsoft Office, SaaS, Sales, Sales Process, Telecommunications, Solution Selling, Managed Services, Unified Communications, Account Management, Vendor Management
Education
Pace University 1982 — 1986
Verizon Business May 2010 - Present
American Express Business Travel August 2008 - May 2010
AT&T 1999 - 2005
AT&T 1986 - 2005
Skills
MPLS, Management, Microsoft Office, SaaS, Sales, Sales Process, Telecommunications, Solution Selling, Managed Services, Unified Communications, Account Management, Vendor Management
Education
Pace University 1982 — 1986
Elizabeth Urpanil Elizabeth Urpanil's American Express Business Travel Experience October 1985 - October 1986
Job Area Manager/Franchise Operations
Industry Retail
Experience
The UPS Store January 2000 - July 2009
The UPS Store January 1989 - July 2009
American Express Business Travel October 1985 - October 1986
Vagabond Travel July 1978 - January 1985
Education
Mount Mary University 1993 — 1996
None, Communications
The UPS Store January 2000 - July 2009
The UPS Store January 1989 - July 2009
American Express Business Travel October 1985 - October 1986
Vagabond Travel July 1978 - January 1985
Education
Mount Mary University 1993 — 1996
None, Communications
Chris (KRISTO) Nicolas's American Express Business Travel Experience August 1995 - March 2009
Job Owner/Manager at Kristoart
Industry Arts and Crafts
Experience
Kristoart January 2004 - Present
KRISTO ART January 2004 - Present
American Express Business Travel August 1995 - March 2009
American Express August 1995 - March 2009
American Express January 1995 - January 1997
Quebec Immigration January 1994 - January 1995
ST. JOSEPH BOUTIQUE January 1989 - January 1994
Skills
E-Learning, Captivate, Instructional Design, Microsoft Office, Customer Service, Dreamweaver, Training, Public Speaking, Project Management, Coaching, Team Building, Marketing, Workshop Facilitation, Social Media, Photoshop, Call Center, Event Planning, Strategic Planning, Leadership Development, PowerPoint, Online Advertising, Event Management, Program Management, Social Networking, Team Leadership, Instructor-led Training, Art, Management, Call Centers, Photography, Public Relations, Editing, Nonprofits, Teaching, Publishing, Creative Writing, Customer Satisfaction, Staff Development, English, Multimedia, Sales
Education
Stella Maris 1991 — 1993
Certification, Business
Germain School of Photography 1976 — 1979
A.S., Art Photography
Germain School of Photography
A.A, Art Photography
Nova Southeastern University
certification, Instructional Designer
Kristoart January 2004 - Present
KRISTO ART January 2004 - Present
American Express Business Travel August 1995 - March 2009
American Express August 1995 - March 2009
American Express January 1995 - January 1997
Quebec Immigration January 1994 - January 1995
ST. JOSEPH BOUTIQUE January 1989 - January 1994
Skills
E-Learning, Captivate, Instructional Design, Microsoft Office, Customer Service, Dreamweaver, Training, Public Speaking, Project Management, Coaching, Team Building, Marketing, Workshop Facilitation, Social Media, Photoshop, Call Center, Event Planning, Strategic Planning, Leadership Development, PowerPoint, Online Advertising, Event Management, Program Management, Social Networking, Team Leadership, Instructor-led Training, Art, Management, Call Centers, Photography, Public Relations, Editing, Nonprofits, Teaching, Publishing, Creative Writing, Customer Satisfaction, Staff Development, English, Multimedia, Sales
Education
Stella Maris 1991 — 1993
Certification, Business
Germain School of Photography 1976 — 1979
A.S., Art Photography
Germain School of Photography
A.A, Art Photography
Nova Southeastern University
certification, Instructional Designer
Bill Yetzer's American Express Business Travel Experience 1993 - 1996
Job Key Account Manager at Residence Inn Times Square & Courtyard Marriott Times Square
Industry Hospitality
Experience
Interstate Hotels & Resorts November 2012 - Present
Holiday Inn SoHo August 2011 - November 2012
Hilton Manhattan East November 2007 - August 2011
Tudor Hotel New York 2007 - 2009
The Alex December 2004 - November 2007
The Leading Hotels of the World 2005 - 2007
Timeless Hospitality 2003 - 2004
American Banknote Company 2002 - 2003
American Express 1993 - 2001
American Express Business Travel 1993 - 1996
Skills
Hotels, Hospitality, Hospitality Industry, Hospitality Management, Sales, Tourism, Management, Sales Management, Hotel Management, Training, Leisure, Leadership, Resorts, Customer Satisfaction, Broadcast, Business Travel, New Business Development, Contract Negotiation, Pre-opening, Business Development, Hotel Booking, Marketing Communications, Incentives, Marketing Strategy, Leisure Travel, Convention Services, Online Travel, Food, Incentive Travel, Certified, Advanced..., Broadcast Announcer, Travel Management, Budgets, Event Planning
Education
Vanderbilt University 1977 — 1983
B.A., History
Oakland University 1981 — 1982
Theater, Journalism
Specs Howard School of Media Arts 1980 — 1982
Certificate: Broadcast Producition, On-Air Broadcasting, TV News Reporting, Writing, Producing, Commercial Production
Cranbrook School 1971 — 1977
High School Diploma, College Prep, Journalism, Theater, Music
Interstate Hotels & Resorts November 2012 - Present
Holiday Inn SoHo August 2011 - November 2012
Hilton Manhattan East November 2007 - August 2011
Tudor Hotel New York 2007 - 2009
The Alex December 2004 - November 2007
The Leading Hotels of the World 2005 - 2007
Timeless Hospitality 2003 - 2004
American Banknote Company 2002 - 2003
American Express 1993 - 2001
American Express Business Travel 1993 - 1996
Skills
Hotels, Hospitality, Hospitality Industry, Hospitality Management, Sales, Tourism, Management, Sales Management, Hotel Management, Training, Leisure, Leadership, Resorts, Customer Satisfaction, Broadcast, Business Travel, New Business Development, Contract Negotiation, Pre-opening, Business Development, Hotel Booking, Marketing Communications, Incentives, Marketing Strategy, Leisure Travel, Convention Services, Online Travel, Food, Incentive Travel, Certified, Advanced..., Broadcast Announcer, Travel Management, Budgets, Event Planning
Education
Vanderbilt University 1977 — 1983
B.A., History
Oakland University 1981 — 1982
Theater, Journalism
Specs Howard School of Media Arts 1980 — 1982
Certificate: Broadcast Producition, On-Air Broadcasting, TV News Reporting, Writing, Producing, Commercial Production
Cranbrook School 1971 — 1977
High School Diploma, College Prep, Journalism, Theater, Music
Jamie Holler's American Express Business Travel Experience February 1987 - September 1999
Job SVP, Process Design Consultant II at Bank of America
Industry Financial Services
Experience
Bank of America October 2009 - Present
Bank of America May 2006 - October 2009
American Express 2002 - 2006
American Express September 1999 - September 2002
American Express Business Travel February 1987 - September 1999
Skills
Relationship Management, Six Sigma, Credit Cards, Business Transformation, Financial Services, Lead Generation, Payments, Cross-functional Team..., Vendor Management, Banking, Business Development
Education
Niagara University 1980 — 1984
Bank of America October 2009 - Present
Bank of America May 2006 - October 2009
American Express 2002 - 2006
American Express September 1999 - September 2002
American Express Business Travel February 1987 - September 1999
Skills
Relationship Management, Six Sigma, Credit Cards, Business Transformation, Financial Services, Lead Generation, Payments, Cross-functional Team..., Vendor Management, Banking, Business Development
Education
Niagara University 1980 — 1984
Raul Orezzoli's American Express Business Travel Experience 1974 - 1999
Job Project Manger at Citibank Fort Lauderdale
Industry Banking
Experience
Citibank Fort Lauderdale August 2011 - Present
Citigroup 2009 - August 2011
Citigroup 1999 - February 2009
American Express Business Travel 1974 - 1999
Education
University of Miami - School of Business 1996 — 1998
Business Administration
Nova Southeastern University 1978 — 1981
BS, Tecnology Management
Citibank Fort Lauderdale August 2011 - Present
Citigroup 2009 - August 2011
Citigroup 1999 - February 2009
American Express Business Travel 1974 - 1999
Education
University of Miami - School of Business 1996 — 1998
Business Administration
Nova Southeastern University 1978 — 1981
BS, Tecnology Management
William England's American Express Business Travel Experience August 2003 - February 2008
Job Professional Services Manager Business Intelligence at Lanyon
Industry Events Services
Experience
Lanyon January 2012 - Present
Starcite February 2008 - Present
American Express Business Travel August 2003 - February 2008
Rosenbluth International 2003 - 2004
Skills
Business Intelligence, Process Improvement, Cross-functional Team..., Analytics, Enterprise Software, Leadership, Vendor Management, Strategy, Salesforce.com, SaaS, CRM, Change Management, Agile Methodologies, Business Analysis, Integration, Strategic Planning, Outsourcing, Project Management, Business Process..., Start-ups, E-commerce, Strategic Partnerships, Program Management
Education
Temple University - Fox School of Business and Management 2011 — 2014
Master of Business Administration (M.B.A.), International Business
Pennsylvania State University - Main Campus 1999 — 2003
Bachelor of Science (B.S.), Business Logistics
Lanyon January 2012 - Present
Starcite February 2008 - Present
American Express Business Travel August 2003 - February 2008
Rosenbluth International 2003 - 2004
Skills
Business Intelligence, Process Improvement, Cross-functional Team..., Analytics, Enterprise Software, Leadership, Vendor Management, Strategy, Salesforce.com, SaaS, CRM, Change Management, Agile Methodologies, Business Analysis, Integration, Strategic Planning, Outsourcing, Project Management, Business Process..., Start-ups, E-commerce, Strategic Partnerships, Program Management
Education
Temple University - Fox School of Business and Management 2011 — 2014
Master of Business Administration (M.B.A.), International Business
Pennsylvania State University - Main Campus 1999 — 2003
Bachelor of Science (B.S.), Business Logistics
Robert Pavone's American Express Business Travel Experience February 2009 - Present
Job Manager Reengineering/Product Development at American Express Business Travel
Industry Internet
Experience
American Express Business Travel February 2009 - Present
Skills
Travel Technology, Strategic Partnerships, Cross-functional Team..., Product Management, Business Travel, Travel Management, Account Management, Process Improvement, Business Analysis, Vendor Management, Photography, Customer Service, E-commerce, Salesforce.com, Strategic Planning, Contract Negotiation, Management, Call Centers, Operations Management
Education
New York University 1980 — 1983
American Express Business Travel February 2009 - Present
Skills
Travel Technology, Strategic Partnerships, Cross-functional Team..., Product Management, Business Travel, Travel Management, Account Management, Process Improvement, Business Analysis, Vendor Management, Photography, Customer Service, E-commerce, Salesforce.com, Strategic Planning, Contract Negotiation, Management, Call Centers, Operations Management
Education
New York University 1980 — 1983
Ruth Ann Diemel's American Express Business Travel Experience February 2012 - Present
Job Experienced Reengineering and Project Management Professional
Industry Financial Services
Experience
American Express Business Travel February 2012 - Present
American Express June 2008 - February 2012
ZeroChaos August 2004 - June 2008
American Express November 1991 - March 2002
Skills
Business Analysis, Cross-functional Team..., Project Management, Change Management, Call Center, Re-engineering, Call Centers, Process Improvement, Six Sigma, Program Management, Training, Strategic Planning, Vendor Management, New Business Development, Team Leadership, Outsourcing, Operations Management, Business Process..., Product Management, Management, Team Building, Budgets, Leadership, Business Process, Service Delivery, Strategy, Customer Experience, SDLC
Education
University of North Carolina at Greensboro 1993 — 1996
MBA, Business
North Carolina State University 1985 — 1989
BSIE, Industrial Engineering
Millbrook High School 1981 — 1985
American Express Business Travel February 2012 - Present
American Express June 2008 - February 2012
ZeroChaos August 2004 - June 2008
American Express November 1991 - March 2002
Skills
Business Analysis, Cross-functional Team..., Project Management, Change Management, Call Center, Re-engineering, Call Centers, Process Improvement, Six Sigma, Program Management, Training, Strategic Planning, Vendor Management, New Business Development, Team Leadership, Outsourcing, Operations Management, Business Process..., Product Management, Management, Team Building, Budgets, Leadership, Business Process, Service Delivery, Strategy, Customer Experience, SDLC
Education
University of North Carolina at Greensboro 1993 — 1996
MBA, Business
North Carolina State University 1985 — 1989
BSIE, Industrial Engineering
Millbrook High School 1981 — 1985
Beth Terrell's American Express Business Travel Experience July 1994 - October 2003
Job Project Administrator – travel and scheduling at Starwood Vacation Ownership
Industry Hospitality
Experience
Starwood Vacation Ownership October 2005 - Present
Nielsen Media Research October 2003 - October 2005
American Express Business Travel July 1994 - October 2003
Education
Northern Virginia Community College 1978 — 1980
Starwood Vacation Ownership October 2005 - Present
Nielsen Media Research October 2003 - October 2005
American Express Business Travel July 1994 - October 2003
Education
Northern Virginia Community College 1978 — 1980
Lillian Fedorczyk's American Express Business Travel Experience 1996 - Present
Job Procurement Specialist at MaxVantage Meetings
Industry Events Services
Experience
MaxVantage September 2009 - Present
American Express 1996 - Present
American Express Business Travel 1996 - Present
Maxvantage Meetings 2009 - 2009
Education
New York Institute of Technology 1988 — 2001
MaxVantage September 2009 - Present
American Express 1996 - Present
American Express Business Travel 1996 - Present
Maxvantage Meetings 2009 - 2009
Education
New York Institute of Technology 1988 — 2001
Howard Gaines's American Express Business Travel Experience June 1995 - Present
Job Deployment Manager at American Express Business Travel
Industry Information Technology and Services
Experience
American Express Business Travel June 1995 - Present
Continental Airlines September 1985 - 1994
Education
University of Phoenix 1999 — 2001
Business Administration
Prince George's Community College 1981 — 1983
Business Administration
American Express Business Travel June 1995 - Present
Continental Airlines September 1985 - 1994
Education
University of Phoenix 1999 — 2001
Business Administration
Prince George's Community College 1981 — 1983
Business Administration
Kim Fish's American Express Business Travel Experience June 2000 - June 2004
Job Director of Sales Support at TravelClick
Industry Hospitality
Experience
TravelClick May 2014 - Present
TravelClick March 2012 - May 2014
TravelCLICK November 2008 - March 2012
TravelClick June 2004 - November 2008
American Express Business Travel June 2000 - June 2004
Skills
Customer Service, Management, Revenue Analysis, Hospitality Management, Account Management, Outsourcing, Hospitality, Sales Operations, Yield Management, Sales, Tourism, Marketing Strategy, Sales Management, Forecasting
Education
Oakton Community College 1992 — 1994
TravelClick May 2014 - Present
TravelClick March 2012 - May 2014
TravelCLICK November 2008 - March 2012
TravelClick June 2004 - November 2008
American Express Business Travel June 2000 - June 2004
Skills
Customer Service, Management, Revenue Analysis, Hospitality Management, Account Management, Outsourcing, Hospitality, Sales Operations, Yield Management, Sales, Tourism, Marketing Strategy, Sales Management, Forecasting
Education
Oakton Community College 1992 — 1994
Judy Mattice's American Express Business Travel Experience October 2009 - February 2011
Job Senior Corporate Executive Travel Specialist at Travel Leaders
Industry Aviation & Aerospace
Experience
Travel Leaders February 2011 - Present
American Express Business Travel October 2009 - February 2011
CAE USA August 1997 - October 2008
Reflectone August 1991 - August 1997
Education
Purdue University
Business Admin
Hillsborough Community College
Travel & Tourism
William Henry Harrison High School
Travel Leaders February 2011 - Present
American Express Business Travel October 2009 - February 2011
CAE USA August 1997 - October 2008
Reflectone August 1991 - August 1997
Education
Purdue University
Business Admin
Hillsborough Community College
Travel & Tourism
William Henry Harrison High School
Stephen Jackson, CMP's American Express Business Travel Experience January 1994 - May 2003
Job Senior National Sales Manager Greater Raleigh Convention & Visitors Bureau
Industry Hospitality
Experience
Greater Raleigh Convention & Visitors Bureau September 2005 - Present
Grand Hyatt - Washington, DC June 2004 - July 2005
MGM Grand Hotel & Casino Las Vegas May 2004 - August 2004
American Express Business Travel January 1994 - May 2003
Skills
Hotels, Hospitality, Tourism, Cold Calling, Event Management, Marketing, Event Planning, Customer Service, Convention Services, Hospitality Industry, Trade Shows, Meeting Planning, Hotel Management, Sales, Hospitality Management
Education
North Carolina Central University 2000 — 2004
Bachelor of Science (B.S.), Hospitality Administration/Management, Magna Cum Laude
Greater Raleigh Convention & Visitors Bureau September 2005 - Present
Grand Hyatt - Washington, DC June 2004 - July 2005
MGM Grand Hotel & Casino Las Vegas May 2004 - August 2004
American Express Business Travel January 1994 - May 2003
Skills
Hotels, Hospitality, Tourism, Cold Calling, Event Management, Marketing, Event Planning, Customer Service, Convention Services, Hospitality Industry, Trade Shows, Meeting Planning, Hotel Management, Sales, Hospitality Management
Education
North Carolina Central University 2000 — 2004
Bachelor of Science (B.S.), Hospitality Administration/Management, Magna Cum Laude
Jeannie Fuller's American Express Business Travel Experience October 1991 - December 2010
Job Lifestyle Trainer
Industry Health, Wellness and Fitness
Experience
CeoSecret June 2009 - Present
American Express Business Travel October 1991 - December 2010
Wholefood Farmacy 1996 - 2001
Skills
Small Business, Customer Service, B2B, Social Networking, Business Networking, Business, Training, New Business Development, Lead Generation, Public Speaking, Strategic Planning, Social Media Marketing, Microsoft Excel, Blogging, Business Development, Office Management, Revenue Analysis, Finance, Market Research
Education
Southern Adventist University 1975 — 1977
Pacific Union College
CeoSecret June 2009 - Present
American Express Business Travel October 1991 - December 2010
Wholefood Farmacy 1996 - 2001
Skills
Small Business, Customer Service, B2B, Social Networking, Business Networking, Business, Training, New Business Development, Lead Generation, Public Speaking, Strategic Planning, Social Media Marketing, Microsoft Excel, Blogging, Business Development, Office Management, Revenue Analysis, Finance, Market Research
Education
Southern Adventist University 1975 — 1977
Pacific Union College
Eileen Altomari's American Express Business Travel Experience 1991 - 1997
Job Global Strategic Sourcing at Electronic Arts
Industry Entertainment
Experience
Electronic Arts April 2006 - Present
Visa 2001 - 2005
Union Bank of California 1997 - 2001
American Express Business Travel 1991 - 1997
Qantas 1982 - 1991
Education
New York University 1971 — 1976
B.S., Education
Music and Art High School, NYC 1968 — 1971
Academic & Fine Arts, Fine Arts
Electronic Arts April 2006 - Present
Visa 2001 - 2005
Union Bank of California 1997 - 2001
American Express Business Travel 1991 - 1997
Qantas 1982 - 1991
Education
New York University 1971 — 1976
B.S., Education
Music and Art High School, NYC 1968 — 1971
Academic & Fine Arts, Fine Arts
Margo Bell's American Express Business Travel Experience 1986 - 1997
Job Community Volunteer at Greater Seattle Area
Industry Leisure, Travel & Tourism
Experience
Greater Seattle Area April 2009 - Present
US Travel April 2004 - April 2009
Expedia August 1997 - February 2004
American Express Business Travel 1986 - 1997
Skills
Travel Management, Online Travel, Tourism, Business Travel, Galileo, Apollo, Event Planning, Social Media, Amadeus, Account Management, Leisure Travel, Customer Service, Volunteer Management, Fundraising, Strategic Planning, Event Management, Leadership, Hospitality
Education
Ohio Wesleyan University 1980 — 1984
BA, Sociology/Anthropology
Greater Seattle Area April 2009 - Present
US Travel April 2004 - April 2009
Expedia August 1997 - February 2004
American Express Business Travel 1986 - 1997
Skills
Travel Management, Online Travel, Tourism, Business Travel, Galileo, Apollo, Event Planning, Social Media, Amadeus, Account Management, Leisure Travel, Customer Service, Volunteer Management, Fundraising, Strategic Planning, Event Management, Leadership, Hospitality
Education
Ohio Wesleyan University 1980 — 1984
BA, Sociology/Anthropology
Shilpi Bhatia's American Express Business Travel Experience 2010 - 2010
Job at HP Enterprise Services
Industry Information Technology and Services
Experience
HP Enterprise Services November 2010 - Present
Prolifics 2010 - 2010
American Express Business Travel 2010 - 2010
DTE Energy November 2007 - January 2009
VTEKH INC 2006 - 2009
Deloitte/State of Michigan March 2006 - November 2007
Saint Joseph's University 2003 - 2005
Skills
SDLC, Agile Methodologies, Visio, SQL, MS Project, Requirements Gathering, ITIL, Business Process, Integration, Business Analysis, User Acceptance Testing, Oracle
Education
Saint Joseph's University 2003 — 2005
Master's
Osmania University
Bachelor's
HP Enterprise Services November 2010 - Present
Prolifics 2010 - 2010
American Express Business Travel 2010 - 2010
DTE Energy November 2007 - January 2009
VTEKH INC 2006 - 2009
Deloitte/State of Michigan March 2006 - November 2007
Saint Joseph's University 2003 - 2005
Skills
SDLC, Agile Methodologies, Visio, SQL, MS Project, Requirements Gathering, ITIL, Business Process, Integration, Business Analysis, User Acceptance Testing, Oracle
Education
Saint Joseph's University 2003 — 2005
Master's
Osmania University
Bachelor's
PROCKO PATTY's American Express Business Travel Experience October 2006 - April 2009
Job Nursing Student at PascoHernando Community College
Industry Leisure, Travel & Tourism
Experience
Pasco-Hernando Community College January 2012 - Present
American Express Business Travel October 2006 - April 2009
The Visitor Center November 2001 - April 2006
Carlson Wagonlit Travel January 1993 - November 2001
Skills
Sabre, Apollo, Travel Management, Galileo, Amadeus, Leisure Travel, Car Rental, Apollo GDS, Online Travel, Cruises, Ticketing, Travel Technology
Education
Pasco-Hernando Community College 2012 — 2012
Associate of Science (A.S.), Licensed Practical/Vocational Nurse Training
St. Petersburg College 2009 — 2011
Associate's degree, Nursing Science
Pasco-Hernando Community College January 2012 - Present
American Express Business Travel October 2006 - April 2009
The Visitor Center November 2001 - April 2006
Carlson Wagonlit Travel January 1993 - November 2001
Skills
Sabre, Apollo, Travel Management, Galileo, Amadeus, Leisure Travel, Car Rental, Apollo GDS, Online Travel, Cruises, Ticketing, Travel Technology
Education
Pasco-Hernando Community College 2012 — 2012
Associate of Science (A.S.), Licensed Practical/Vocational Nurse Training
St. Petersburg College 2009 — 2011
Associate's degree, Nursing Science
Kue Wiget's American Express Business Travel Experience April 1989 - August 1992
Job Manager of Infrastructure
Industry Financial Services
Experience
AFL web printing 2009 - April 2013
Citigroup April 2007 - April 2009
Project Hospitality Inc. November 2001 - April 2007
InsLogic.com July 2000 - July 2001
Instinet Corporation April 1997 - July 2000
SEDGWICK, DETERT, MORAN, & ARNOLD September 1992 - April 1997
American Express Business Travel April 1989 - August 1992
Skills
Data Center, Disaster Recovery, ITIL
Education
New Jersey Institute of Technology 1982 — 1988
M.S., Industrial Engineering
AFL web printing 2009 - April 2013
Citigroup April 2007 - April 2009
Project Hospitality Inc. November 2001 - April 2007
InsLogic.com July 2000 - July 2001
Instinet Corporation April 1997 - July 2000
SEDGWICK, DETERT, MORAN, & ARNOLD September 1992 - April 1997
American Express Business Travel April 1989 - August 1992
Skills
Data Center, Disaster Recovery, ITIL
Education
New Jersey Institute of Technology 1982 — 1988
M.S., Industrial Engineering
Sam Raitman's American Express Business Travel Experience June 2011 - Present
Job Application Architect at American Express Business Travel
Industry Information Technology and Services
Experience
American Express Business Travel June 2011 - Present
American Express Business Travel 2001 - Present
Education
Lviv State University 1976 — 1981
Master of Science (M.Sc.)
American Express Business Travel June 2011 - Present
American Express Business Travel 2001 - Present
Education
Lviv State University 1976 — 1981
Master of Science (M.Sc.)
Tammy Hennes's American Express Business Travel Experience August 2010 - November 2011
Job Associate Test Engineer at Delta Air Lines
Industry Aviation & Aerospace
Experience
Delta Air Lines on assignment through AllSource, Inc. November 2011 - Present
American Express Business Travel August 2010 - November 2011
Northwest Airlines / Delta Air Lines June 1985 - January 2010
Northwest Airlines October 1986 - September 2004
Skills
Airlines, Aviation, Airports, Customer Service, E-Learning, Team Building, Testing, Travel Management, Process Improvement, Software Documentation, Aviation Security, Team Leadership, Charter, Sabre, Employee Training, Time Management, Aerospace, Quality Assurance, Ticketing, Flight Planning, Coaching
Education
Normandale Community College 2010 — 2011
Graphic and Web Design
Osseo High School 1981 — 1984
Diploma
Prosource Educational Services
License, Real Estate
Scott Lewis School of Cosmetology
License, Manicurist Training Program
Delta Air Lines on assignment through AllSource, Inc. November 2011 - Present
American Express Business Travel August 2010 - November 2011
Northwest Airlines / Delta Air Lines June 1985 - January 2010
Northwest Airlines October 1986 - September 2004
Skills
Airlines, Aviation, Airports, Customer Service, E-Learning, Team Building, Testing, Travel Management, Process Improvement, Software Documentation, Aviation Security, Team Leadership, Charter, Sabre, Employee Training, Time Management, Aerospace, Quality Assurance, Ticketing, Flight Planning, Coaching
Education
Normandale Community College 2010 — 2011
Graphic and Web Design
Osseo High School 1981 — 1984
Diploma
Prosource Educational Services
License, Real Estate
Scott Lewis School of Cosmetology
License, Manicurist Training Program
Christian Stafford's American Express Business Travel Experience November 2009 - Present
Job PlannerAssistMeetings & Groups at American Express Business Travel
Industry Hospitality
Experience
American Express Business Travel November 2009 - Present
Scientific Games April 2008 - January 2009
American Express Business Travel July 1996 - April 2008
Education
New York University 2006 — 2006
Meeting, Conference & Event Management
American Express Business Travel November 2009 - Present
Scientific Games April 2008 - January 2009
American Express Business Travel July 1996 - April 2008
Education
New York University 2006 — 2006
Meeting, Conference & Event Management
Christopher Biehn's American Express Business Travel Experience January 1993 - December 1998
Job Business Consultant / Travel & Hospitality at Cognizant Technology Solutions
Industry Information Technology and Services
Experience
Cognizant Technology Solutions June 2013 - Present
Southwest Airlines February 2011 - January 2012
American Express January 1999 - March 2009
American Express January 1999 - March 2009
American Express Business Travel January 1993 - December 1998
Skills
Total Quality Management, Process Improvement and..., Managing Organizational..., Performance Teams -, Six Sigma Green Belt -, Mentoring/Coaching &..., Consulting Skills, Management, Analysis, TQM, Project Management, Program Management, Call Centers, Sales Management, Sales, Customer Service, Business Analysis, Business Process..., Change Management, Vendor Management, Training, Process Improvement, Risk Management, Leadership, Six Sigma, Cross-functional Team..., Operations Management, CRM, Customer Experience, Product Management, Team Leadership, Strategic Planning, Business Development, Team Building, Customer Satisfaction
Education
Pfeiffer University 1971 — 1975
Bachelor, Business, Economics
Cognizant Technology Solutions June 2013 - Present
Southwest Airlines February 2011 - January 2012
American Express January 1999 - March 2009
American Express January 1999 - March 2009
American Express Business Travel January 1993 - December 1998
Skills
Total Quality Management, Process Improvement and..., Managing Organizational..., Performance Teams -, Six Sigma Green Belt -, Mentoring/Coaching &..., Consulting Skills, Management, Analysis, TQM, Project Management, Program Management, Call Centers, Sales Management, Sales, Customer Service, Business Analysis, Business Process..., Change Management, Vendor Management, Training, Process Improvement, Risk Management, Leadership, Six Sigma, Cross-functional Team..., Operations Management, CRM, Customer Experience, Product Management, Team Leadership, Strategic Planning, Business Development, Team Building, Customer Satisfaction
Education
Pfeiffer University 1971 — 1975
Bachelor, Business, Economics
Francesca Byanyima's American Express Business Travel Experience June 2006 - 2012
Job Travel Counselor at American Express Business Travel
Industry Consumer Services
Experience
American Express Business Travel June 2006 - 2012
Skills
Travel Management, Business Travel, Sabre, Online Travel, Call Center, Leadership, Strategic Planning, Travel Planning, Team Building, Tourism, Customer Satisfaction, Process Improvement, Airlines, Change Management, Customer Service
Education
Rochester Institute of Technology 2009 — 2011
Executive MBA
Nyack College
Bachelors of Science, Organizational Management
American Express Business Travel June 2006 - 2012
Skills
Travel Management, Business Travel, Sabre, Online Travel, Call Center, Leadership, Strategic Planning, Travel Planning, Team Building, Tourism, Customer Satisfaction, Process Improvement, Airlines, Change Management, Customer Service
Education
Rochester Institute of Technology 2009 — 2011
Executive MBA
Nyack College
Bachelors of Science, Organizational Management
Janet Digby's American Express Business Travel Experience November 2009 - August 2012
Job Sr. Financial Analyst at American Express Global Business Travel
Industry Financial Services
Experience
American Express Global Business Travel September 2012 - Present
American Express Business Travel November 2009 - August 2012
American Express August 2007 - November 2009
American Express March 2006 - August 2007
Skills
Financial Reporting, Analysis, Variance Analysis, SOX, Reconciliation, Profitability, Financial Analysis, Process Improvement, Business Analysis, Accounting, Compliance, Excel, PowerPoint, Word, Analytics, Process Mapping, Access, Lotus Notes, Data Analysis, Account Reconciliation, Financial Services, Training, Internal Controls, Financial Modeling, MIS, Finance, Microsoft Excel, Sarbanes-Oxley Act
Education
Ursuline College 1988 — 1990
Phoenix College
American Express Global Business Travel September 2012 - Present
American Express Business Travel November 2009 - August 2012
American Express August 2007 - November 2009
American Express March 2006 - August 2007
Skills
Financial Reporting, Analysis, Variance Analysis, SOX, Reconciliation, Profitability, Financial Analysis, Process Improvement, Business Analysis, Accounting, Compliance, Excel, PowerPoint, Word, Analytics, Process Mapping, Access, Lotus Notes, Data Analysis, Account Reconciliation, Financial Services, Training, Internal Controls, Financial Modeling, MIS, Finance, Microsoft Excel, Sarbanes-Oxley Act
Education
Ursuline College 1988 — 1990
Phoenix College
Sherry Musnicki's American Express Business Travel Experience October 2008 - January 2012
Job Corporate Vice President Member Services at New York Life Insurance Company
Industry Insurance
Experience
New York Life Insurance Company April 2015 - Present
American Express - Global Business Travel January 2012 - April 2015
American Express Business Travel October 2008 - January 2012
American Express Business Travel September 2005 - October 2008
Skills
Process Improvement, Operations Management, Business Travel, Strategic Planning, Change Management, Start-ups, Leadership, Strategy, Cross-functional Team..., Business Process..., Business Strategy, Account Management, Marketing Strategy, Customer Experience, Outsourcing, Leadership Development, Call Centers, Team Leadership, Key Account Management, Business Analysis, Travel Management, Team Management, Business Planning, Team Building, Event Management, Relationship Management, Budgets, Project Planning, Customer Satisfaction, Management, Business Intelligence, Program Management, Forecasting, Customer Service, Training
Education
University of Phoenix 2006 — 2008
MBA, Global Management
Mount Saint Vincent University 1978 — 1980
Bachelor of Arts (BA), Languages - FRENCH, SPANISH
New York Life Insurance Company April 2015 - Present
American Express - Global Business Travel January 2012 - April 2015
American Express Business Travel October 2008 - January 2012
American Express Business Travel September 2005 - October 2008
Skills
Process Improvement, Operations Management, Business Travel, Strategic Planning, Change Management, Start-ups, Leadership, Strategy, Cross-functional Team..., Business Process..., Business Strategy, Account Management, Marketing Strategy, Customer Experience, Outsourcing, Leadership Development, Call Centers, Team Leadership, Key Account Management, Business Analysis, Travel Management, Team Management, Business Planning, Team Building, Event Management, Relationship Management, Budgets, Project Planning, Customer Satisfaction, Management, Business Intelligence, Program Management, Forecasting, Customer Service, Training
Education
University of Phoenix 2006 — 2008
MBA, Global Management
Mount Saint Vincent University 1978 — 1980
Bachelor of Arts (BA), Languages - FRENCH, SPANISH
Cynthia Armitage's American Express Business Travel Experience Global Solutions ManagerAmerican Express2007 - Present
Job Consulting Manager at American Express Business Travel
Industry Airlines/Aviation
Experience
American Express Business Travel Global Solutions ManagerAmerican Express2007 - Present
American Express Business Travel 2007 - 2011
Education
Purdue University 1984 — 1988
BS
American Express Business Travel Global Solutions ManagerAmerican Express2007 - Present
American Express Business Travel 2007 - 2011
Education
Purdue University 1984 — 1988
BS
Sloan Guffee's American Express Business Travel Experience October 1997 - December 2001
Job Contractor for American Express Business Travel at Mindlance
Industry Leisure, Travel & Tourism
Experience
American Express Business Travel-Tampa February 2014 - Present
Mindlance February 2014 - Present
Mindlance February 2014 - Present
Matrix Medical Network July 2012 - November 2013
Travelink Inc December 2007 - March 2009
Cendant Corp September 2004 - December 2007
Cendant March 2004 - December 2007
Budget Rent a Car March 2002 - September 2004
American Express Business Travel October 1997 - December 2001
USAirways Group February 1997 - September 1997
Skills
Customer Service, Telephone Skills, Phone Etiquette, Travel Logistics, People Skills, Call Center, Tourism, Customer Relations, Call Centers, Customer Satisfaction, Account Management, Travel Management, Logistics, Sabre, Sales, Training, Business Travel, Contract Negotiation
Education
Pasco-Hernando State College 2012 — 2012
Associate of Science no degree, Business Management
Tennessee Technological University 1967 — 1971
none, business management
American Express Business Travel-Tampa February 2014 - Present
Mindlance February 2014 - Present
Mindlance February 2014 - Present
Matrix Medical Network July 2012 - November 2013
Travelink Inc December 2007 - March 2009
Cendant Corp September 2004 - December 2007
Cendant March 2004 - December 2007
Budget Rent a Car March 2002 - September 2004
American Express Business Travel October 1997 - December 2001
USAirways Group February 1997 - September 1997
Skills
Customer Service, Telephone Skills, Phone Etiquette, Travel Logistics, People Skills, Call Center, Tourism, Customer Relations, Call Centers, Customer Satisfaction, Account Management, Travel Management, Logistics, Sabre, Sales, Training, Business Travel, Contract Negotiation
Education
Pasco-Hernando State College 2012 — 2012
Associate of Science no degree, Business Management
Tennessee Technological University 1967 — 1971
none, business management
Gloria Pickett's American Express Business Travel Experience November 2006 - September 2009
Job Sourcing Manager at Maxvantage
Industry Hospitality
Experience
Maxvantage September 2009 - Present
American Express Business Travel November 2006 - September 2009
Benchmark Asset Management Company Pvt. Ltd. 2005 - 2006
Skills
Meeting Planning, Contract Negotiation, Travel Management, Team Building, Negotiation, Contract Management, Logistics, Budgets, Trade Shows, Customer Service, Hotels, Outlook, Hospitality, Management, Leadership, Account Management, Strategic Sourcing, Project Planning, Operations Management, Project Management
Education
Morgan State University
Bachelor of Science (B.S.), Social Work
Maxvantage September 2009 - Present
American Express Business Travel November 2006 - September 2009
Benchmark Asset Management Company Pvt. Ltd. 2005 - 2006
Skills
Meeting Planning, Contract Negotiation, Travel Management, Team Building, Negotiation, Contract Management, Logistics, Budgets, Trade Shows, Customer Service, Hotels, Outlook, Hospitality, Management, Leadership, Account Management, Strategic Sourcing, Project Planning, Operations Management, Project Management
Education
Morgan State University
Bachelor of Science (B.S.), Social Work
Joray Herr's American Express Business Travel Experience March 1997 - July 2012
Job Sr. Corp Travel Consultant at Egencia
Industry Leisure, Travel & Tourism
Experience
Egencia September 2014 - Present
Travel Well Consultants January 2014 - September 2014
A Touch of Class Travel July 2013 - April 2014
American Express Business Travel March 1997 - July 2012
Skills
Business Travel, Travel Management, Sabre, Tourism, Amadeus, Online Travel, Galileo, Leisure Travel, Travel Technology, Ticketing, Airlines, Hotels, Account Management, Leisure, Car Rental, Travel Planning, Hotel Booking, Call Centers, Customer Service, Hospitality, Apollo, Cruises, Travel Insurance, Tour Operators, Vacation, Incentives, Incentive Travel, Travel Agency, Airline Reservations, Airline Ticketing
Education
Mt. Hood Community College 2003 — 2004
Travel and Tourism
Centennial HS 1969 — 1973
Egencia September 2014 - Present
Travel Well Consultants January 2014 - September 2014
A Touch of Class Travel July 2013 - April 2014
American Express Business Travel March 1997 - July 2012
Skills
Business Travel, Travel Management, Sabre, Tourism, Amadeus, Online Travel, Galileo, Leisure Travel, Travel Technology, Ticketing, Airlines, Hotels, Account Management, Leisure, Car Rental, Travel Planning, Hotel Booking, Call Centers, Customer Service, Hospitality, Apollo, Cruises, Travel Insurance, Tour Operators, Vacation, Incentives, Incentive Travel, Travel Agency, Airline Reservations, Airline Ticketing
Education
Mt. Hood Community College 2003 — 2004
Travel and Tourism
Centennial HS 1969 — 1973
Deborah English's American Express Business Travel Experience 1995 - 1998
Job President & CEO at English & Associates
Industry Management Consulting
Experience
English & Associates April 2006 - Present
American Express Business Travel 1995 - 1998
Philadelphia, PA 1994 - 1998
Skills
Strategic Planning, Start-ups, Leadership Development, Executive Management, New Business Development, Team Building, Entrepreneurship, Marketing Strategy, Public Speaking, Turn Around Management, Mergers, Business Strategy, Management Consulting, Organizational..., Non-profits, Coaching, Nonprofits, Mergers & Acquisitions, Public Relations, Event Planning, Analysis, Process Improvement, Fundraising, Change Management, Proposal Writing, Community Outreach, Human Resources, Project Management, Small Business, Research, Strategy, Customer Service
Education
Ashford University
Business Leadership
Moravian College
Rutgers University
Certification, Business Managment and Customer Services Management
University of PA - Wharton School of Business
Executive Education, Management in the Service Sector
English & Associates April 2006 - Present
American Express Business Travel 1995 - 1998
Philadelphia, PA 1994 - 1998
Skills
Strategic Planning, Start-ups, Leadership Development, Executive Management, New Business Development, Team Building, Entrepreneurship, Marketing Strategy, Public Speaking, Turn Around Management, Mergers, Business Strategy, Management Consulting, Organizational..., Non-profits, Coaching, Nonprofits, Mergers & Acquisitions, Public Relations, Event Planning, Analysis, Process Improvement, Fundraising, Change Management, Proposal Writing, Community Outreach, Human Resources, Project Management, Small Business, Research, Strategy, Customer Service
Education
Ashford University
Business Leadership
Moravian College
Rutgers University
Certification, Business Managment and Customer Services Management
University of PA - Wharton School of Business
Executive Education, Management in the Service Sector
Karen Crane's American Express Business Travel Experience July 2010 - March 2013
Job Supervisor, Events at Travel and Transport
Industry Leisure, Travel & Tourism
Experience
Travel and Transport March 2013 - Present
American Express Business Travel July 2010 - March 2013
American Express Travel January 2008 - January 2010
Student Universe Travel January 2007 - January 2008
Bella Sante 2004 - 2008
Blaine Beauty Career School 2003 - 2005
Le Pli Spa 2002 - 2004
American Express Business Travel 1997 - 2002
Destinations Unlimited Travel January 1995 - January 1997
Thomas Cook Travel January 1993 - January 1995
Skills
Customer Service, Galileo, Travel Technology, Sabre, Event Management, Event Planning, Business Travel, Team Leadership, Sales, Account Management, Ticketing, Customer Retention, Online Travel, Travel Management, Salesforce.com, Outlook, Leadership, Sales Management, Negotiation
Education
University of Phoenix 2010 — 2012
AS, Travel and Hospitality Services Management, 3.6 GPA
Blaine Beauty Career School 2001 — 2002
Spa Sciences Certificate, Spa Sciences and Esthetics
Newbury College
Tourism and Travel Services Management
Travel and Transport March 2013 - Present
American Express Business Travel July 2010 - March 2013
American Express Travel January 2008 - January 2010
Student Universe Travel January 2007 - January 2008
Bella Sante 2004 - 2008
Blaine Beauty Career School 2003 - 2005
Le Pli Spa 2002 - 2004
American Express Business Travel 1997 - 2002
Destinations Unlimited Travel January 1995 - January 1997
Thomas Cook Travel January 1993 - January 1995
Skills
Customer Service, Galileo, Travel Technology, Sabre, Event Management, Event Planning, Business Travel, Team Leadership, Sales, Account Management, Ticketing, Customer Retention, Online Travel, Travel Management, Salesforce.com, Outlook, Leadership, Sales Management, Negotiation
Education
University of Phoenix 2010 — 2012
AS, Travel and Hospitality Services Management, 3.6 GPA
Blaine Beauty Career School 2001 — 2002
Spa Sciences Certificate, Spa Sciences and Esthetics
Newbury College
Tourism and Travel Services Management
Jodi Eiswirth's American Express Business Travel Experience 1992 - 2004
Job CPE Assistant providing quality customer service to Minnesota CPAs
Industry Nonprofit Organization Management
Experience
Minnesota Society of CPAs September 2005 - Present
American Express Business Travel 1992 - 2004
Skills
Event Planning, Customer Service, Event Management, Negotiation, Non-profits, Contract Negotiation, Nonprofits, Travel Planning, Customer Support
Education
Dakota County Technical Institute 1988 — 1989
Travel Planner, Travel Industry
St. Cloud State University 1986 — 1988
Marketing
North Hennepin Community College 1984 — 1986
Associates Degree, Business
Minnesota Society of CPAs September 2005 - Present
American Express Business Travel 1992 - 2004
Skills
Event Planning, Customer Service, Event Management, Negotiation, Non-profits, Contract Negotiation, Nonprofits, Travel Planning, Customer Support
Education
Dakota County Technical Institute 1988 — 1989
Travel Planner, Travel Industry
St. Cloud State University 1986 — 1988
Marketing
North Hennepin Community College 1984 — 1986
Associates Degree, Business
Chris Radich's American Express Business Travel Experience August 1992 - November 2001
Job Real Estate Agent
Industry Real Estate
Experience
Bond New York March 2008 - Present
The Broadway Group August 2006 - March 2008
Time Hotel, Hotel Chandler September 2004 - April 2006
American Express Business Travel August 1992 - November 2001
Education
New Jersey City University
Music
Bond New York March 2008 - Present
The Broadway Group August 2006 - March 2008
Time Hotel, Hotel Chandler September 2004 - April 2006
American Express Business Travel August 1992 - November 2001
Education
New Jersey City University
Music
Mary Baqueiro's American Express Business Travel Experience May 2008 - January 2011
Job Team Lead at American Express Business Travel
Industry Leisure, Travel & Tourism
Experience
Gate Gourmet March 2014 - November 2014
NCH Wellness Center February 2011 - February 2014
American Express Business Travel May 2008 - January 2011
FRER September 1997 - November 2005
Mexicana Airlines May 1980 - August 1997
Skills
Airlines, Customer Service, Team Leadership, Account Management, Management, Process Improvement, Tourism, Team Building, Change Management, Strategic Planning, Leadership, Sales
Education
North Park University 2003 — 2006
MBA HR Management and Non-Profit Management
North Park University 1999 — 2002
BGS Business
Gate Gourmet March 2014 - November 2014
NCH Wellness Center February 2011 - February 2014
American Express Business Travel May 2008 - January 2011
FRER September 1997 - November 2005
Mexicana Airlines May 1980 - August 1997
Skills
Airlines, Customer Service, Team Leadership, Account Management, Management, Process Improvement, Tourism, Team Building, Change Management, Strategic Planning, Leadership, Sales
Education
North Park University 2003 — 2006
MBA HR Management and Non-Profit Management
North Park University 1999 — 2002
BGS Business
Shaleena Shukla's American Express Business Travel Experience 1999 - 2001
Job Asst. Teacher at Montessori of Chantilly Casa dei Bambini
Industry Education Management
Experience
Montessori of Chantilly Casa dei Bambini June 2006 - Present
Boyd Montessori School of chantilly 2002 - May 2006
American Express Business Travel 1999 - 2001
American Express Business Travel 1996 - 1999
Ober United Travel of Mclean Virginia 1993 - 1996
Education
Northern Virginia Community College 2003 — 2004
Post Graduate, Accounting
University of Mumbai 1978 — 1981
Bacherlor's, Commerce & Economics
Montessori of Chantilly Casa dei Bambini June 2006 - Present
Boyd Montessori School of chantilly 2002 - May 2006
American Express Business Travel 1999 - 2001
American Express Business Travel 1996 - 1999
Ober United Travel of Mclean Virginia 1993 - 1996
Education
Northern Virginia Community College 2003 — 2004
Post Graduate, Accounting
University of Mumbai 1978 — 1981
Bacherlor's, Commerce & Economics
Renee CraigJennett's American Express Business Travel Experience November 2003 - July 2006
Job Virtual Sr.Executive Corporate Travel Consultant at Egencia Business Travel
Industry Hospitality
Experience
Egencia Business Travel May 2010 - Present
Christopherson Business Travel March 2007 - February 2009
Omega World Travel July 2006 - March 2007
American Express Business Travel November 2003 - July 2006
Sato Navigant Travel February 2000 - August 2003
Trans World Airlines December 1993 - August 1999
Avis Rent a Car September 1988 - December 1993
Skills
Sabre, Travel Management, Airlines, Customer Service, Ticketing, Excel, Negotiation, Tourism, Research, Microsoft Office, Word, PowerPoint, Problem Solving, Administration, Account Management, Customer Relations, Call Center, Outlook, Pricing, Coaching, Access, Booking, Amadeus, Books, Conferences, Luxury, Customer Satisfaction, Policy, Booking Systems, Business Travel, Call Centers, Microsoft Excel, Microsoft Word
Education
Park University 2005 — 2007
Associate, Social Psychology
Trans World Travel Academy 1987 — 1994
Certificate, Travel
Academy Pacific Business College 1986 — 1987
Certification, Travel, Business
Egencia Business Travel May 2010 - Present
Christopherson Business Travel March 2007 - February 2009
Omega World Travel July 2006 - March 2007
American Express Business Travel November 2003 - July 2006
Sato Navigant Travel February 2000 - August 2003
Trans World Airlines December 1993 - August 1999
Avis Rent a Car September 1988 - December 1993
Skills
Sabre, Travel Management, Airlines, Customer Service, Ticketing, Excel, Negotiation, Tourism, Research, Microsoft Office, Word, PowerPoint, Problem Solving, Administration, Account Management, Customer Relations, Call Center, Outlook, Pricing, Coaching, Access, Booking, Amadeus, Books, Conferences, Luxury, Customer Satisfaction, Policy, Booking Systems, Business Travel, Call Centers, Microsoft Excel, Microsoft Word
Education
Park University 2005 — 2007
Associate, Social Psychology
Trans World Travel Academy 1987 — 1994
Certificate, Travel
Academy Pacific Business College 1986 — 1987
Certification, Travel, Business
Laura Niewoit's American Express Business Travel Experience March 1991 - October 1996
Job Children's Ministry at Mt. Zion Temple
Industry Religious Institutions
Experience
Mt. Zion Temple January 1998 - Present
American Express Business Travel March 1991 - October 1996
Skills
Event Planning, Event Management, Microsoft Excel, Microsoft Office, Microsoft Word, Administrative..., Community Outreach, Customer Service, Office Management, Tourism, Youth Mentoring, Youth Ministry, Youth Work, Acting, Biblical Studies, Church Events, Coordination, Discipleship, Pastoral Care, Public Speaking, Volunteer Management, Volunteer Training
Education
Oakland University 1986 — 1988
Mt. Zion Temple January 1998 - Present
American Express Business Travel March 1991 - October 1996
Skills
Event Planning, Event Management, Microsoft Excel, Microsoft Office, Microsoft Word, Administrative..., Community Outreach, Customer Service, Office Management, Tourism, Youth Mentoring, Youth Ministry, Youth Work, Acting, Biblical Studies, Church Events, Coordination, Discipleship, Pastoral Care, Public Speaking, Volunteer Management, Volunteer Training
Education
Oakland University 1986 — 1988
Dawn E Robinson's American Express Business Travel Experience 1990 - 1993
Job Temporary Staff at Contact1Inc.
Industry Performing Arts
Experience
Contact1Inc. February 2015 - Present
Self-Employed April 2014 - Present
The ASCO Cancer Foundation December 2008 - March 2014
The Recording Academy 1999 - 2014
American Medical Association June 1998 - June 2007
The Choice Inc 1988 - 1998
American Express Business Travel 1990 - 1993
Washington National Opera 1985 - 1985
Skills
Singing, Nonprofits, Management, Songwriting, Fundraising, Microsoft Office, Volunteer Management, Non-profits, Studio Recording, Composition, Public Speaking, Event Management, Policy, Administration, Databases, Garageband, Social Media, Vocal Arrangement, Program Management, Teaching, System Administration, The Raiser's Edge..., Vocal Contracting, Voiceovers, Transcribing, Editing
Education
Shenandoah College and Conservatory of Music 1984 — 1986
Bachelor of Science Arts AdministrationCertificate, Business Studies
Shenandoah University 1983 — 1986
B.S., Arts Administration
Oberlin College 1982 — 1983
None, Voice Performance
Oberlin Conservatory of Music 1982 — 1983
No degree, Vocal Performance
Duke Ellington School of the Arts 1979 — 1982
Vocal Music
Contact1Inc. February 2015 - Present
Self-Employed April 2014 - Present
The ASCO Cancer Foundation December 2008 - March 2014
The Recording Academy 1999 - 2014
American Medical Association June 1998 - June 2007
The Choice Inc 1988 - 1998
American Express Business Travel 1990 - 1993
Washington National Opera 1985 - 1985
Skills
Singing, Nonprofits, Management, Songwriting, Fundraising, Microsoft Office, Volunteer Management, Non-profits, Studio Recording, Composition, Public Speaking, Event Management, Policy, Administration, Databases, Garageband, Social Media, Vocal Arrangement, Program Management, Teaching, System Administration, The Raiser's Edge..., Vocal Contracting, Voiceovers, Transcribing, Editing
Education
Shenandoah College and Conservatory of Music 1984 — 1986
Bachelor of Science Arts AdministrationCertificate, Business Studies
Shenandoah University 1983 — 1986
B.S., Arts Administration
Oberlin College 1982 — 1983
None, Voice Performance
Oberlin Conservatory of Music 1982 — 1983
No degree, Vocal Performance
Duke Ellington School of the Arts 1979 — 1982
Vocal Music
Michael Mastrorilli's American Express Business Travel Experience January 1997 - Present
Job Experienced Project/Process Reengineering manager
Industry Mechanical or Industrial Engineering
Experience
American Express Business Travel January 1997 - Present
American Express January 2001 - January 2007
AMEX Merchant Services January 1997 - January 2001
United States Air Force January 1974 - January 1997
Education
University of Arizona 1981 — 1983
MS, Industrial Engineering
New Jersey Institute of Technology
B.S, Industrial Engineering
American Express Business Travel January 1997 - Present
American Express January 2001 - January 2007
AMEX Merchant Services January 1997 - January 2001
United States Air Force January 1974 - January 1997
Education
University of Arizona 1981 — 1983
MS, Industrial Engineering
New Jersey Institute of Technology
B.S, Industrial Engineering
Lou Anne Cahalan's American Express Business Travel Experience January 2004 - Present
Job Director of Service Delivery at American Express Business Travel
Industry Financial Services
Experience
American Express Business Travel January 2004 - Present
American Express Business Travel February 1997 - December 2003
Rosenbluth International April 1994 - February 1997
Skills
Process Improvement, Service Delivery, Workforce Management, Change Management, Business Analysis, Customer Experience, Operations Management, Project Management, Customer Satisfaction, Business Process..., Outsourcing, Team Leadership, Business Transformation, Sla
Education
Oakland University
BS in Business Adminstration, Business Management and Finance
American Express Business Travel January 2004 - Present
American Express Business Travel February 1997 - December 2003
Rosenbluth International April 1994 - February 1997
Skills
Process Improvement, Service Delivery, Workforce Management, Change Management, Business Analysis, Customer Experience, Operations Management, Project Management, Customer Satisfaction, Business Process..., Outsourcing, Team Leadership, Business Transformation, Sla
Education
Oakland University
BS in Business Adminstration, Business Management and Finance
Trieu Kien Sam's American Express Business Travel Experience May 2008 - Present
Job Business Development Manager, Vertical Markets at American Express Business Travel
Industry Financial Services
Experience
American Express Business Travel May 2008 - Present
Apple Inc. March 2003 - May 2008
General Electric February 2001 - January 2003
Education
New York University 2004 — 2007
Masters, MBA
University of Oregon 1997 — 2001
Business Administration, Marketing, Economics
American Express Business Travel May 2008 - Present
Apple Inc. March 2003 - May 2008
General Electric February 2001 - January 2003
Education
New York University 2004 — 2007
Masters, MBA
University of Oregon 1997 — 2001
Business Administration, Marketing, Economics
paula hulburt's American Express Business Travel Experience October 2010 - March 2012
Job National Account Executive at Docu Shred Inc.
Industry Computer Software
Experience
Stratmar March 2012 - Present
Docu Shred Inc. August 2008 - Present
American Express Business Travel October 2010 - March 2012
DocuMatix LLC August 2008 - September 2010
greater March 2007 - August 2008
Tracy Travel January 1987 - January 2003
Education
Ohlone College 1975 — 1977
Business, Administration Major
Stratmar March 2012 - Present
Docu Shred Inc. August 2008 - Present
American Express Business Travel October 2010 - March 2012
DocuMatix LLC August 2008 - September 2010
greater March 2007 - August 2008
Tracy Travel January 1987 - January 2003
Education
Ohlone College 1975 — 1977
Business, Administration Major
Emerlyn Sangha's American Express Business Travel Experience January 1997 - March 2002
Job Business Owner at Dental Hygiene Care 360
Industry Hospital & Health Care
Experience
Private Practice March 2013 - Present
Dental Hygiene Care 360 February 2012 - Present
American Express Business Travel January 1997 - March 2002
Philippines May 1990 - August 1995
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Public Speaking
Education
University of Pacific School of Dentistry 2011 — 2011
Registered Dental Hygienist in Alternative Practice, Oral healthcare for people with special needs
Chabot College 2006 — 2008
Associate of Science (AS), Dental Hygiene
Polytechnic University of the Philippines 1986 — 1990
BS Tourism, Tourism and Travel Services Management
Private Practice March 2013 - Present
Dental Hygiene Care 360 February 2012 - Present
American Express Business Travel January 1997 - March 2002
Philippines May 1990 - August 1995
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Public Speaking
Education
University of Pacific School of Dentistry 2011 — 2011
Registered Dental Hygienist in Alternative Practice, Oral healthcare for people with special needs
Chabot College 2006 — 2008
Associate of Science (AS), Dental Hygiene
Polytechnic University of the Philippines 1986 — 1990
BS Tourism, Tourism and Travel Services Management
Jayme R Lima Neto's American Express Business Travel Experience February 2013 - Present
Job Director of Network Deployment at American Express Business Travel
Industry Financial Services
Experience
American Express Business Travel February 2013 - Present
American Express Business Travel July 2007 - February 2013
American Express Business Travel May 2004 - February 2007
American Express Business Travel October 1996 - May 2004
Capgemini Consulting March 1993 - March 1997
Capemi 1985 - 1993
Skills
Business Analysis, Vendor Management, Process Improvement, Credit Cards, SDLC, Change Management, Business Process..., Requirements Analysis, Project Management, Team Leadership, Management, Program Management, Business Intelligence, Software Project..., Financial Services
Education
Nova Southeastern University 2000 — 2003
Barchelor of Science, Management
American Express Business Travel February 2013 - Present
American Express Business Travel July 2007 - February 2013
American Express Business Travel May 2004 - February 2007
American Express Business Travel October 1996 - May 2004
Capgemini Consulting March 1993 - March 1997
Capemi 1985 - 1993
Skills
Business Analysis, Vendor Management, Process Improvement, Credit Cards, SDLC, Change Management, Business Process..., Requirements Analysis, Project Management, Team Leadership, Management, Program Management, Business Intelligence, Software Project..., Financial Services
Education
Nova Southeastern University 2000 — 2003
Barchelor of Science, Management
Lisa Woodbury's American Express Business Travel Experience Partner / Project ManagerRelationship / Project ManagerAmerican Express2003 - Present
Job Manager at American Express
Industry Financial Services
Experience
American Express Business Travel Partner / Project ManagerRelationship / Project ManagerAmerican Express2003 - Present
Skills
Relationship Management, Business Analysis, Credit Cards, Customer Service, Change Management, Call Centers, Vendor Management, Process Improvement, Financial Services, Business Travel, Management, Travel Management, Financial Analysis, Business Strategy, Business Process..., Project Management, Strategic Planning
Education
University of Phoenix 2002 — 2005
MBA Human Resource Management
Nova Southeastern University 1990 — 1995
Bachelor of Science
American Express Business Travel Partner / Project ManagerRelationship / Project ManagerAmerican Express2003 - Present
Skills
Relationship Management, Business Analysis, Credit Cards, Customer Service, Change Management, Call Centers, Vendor Management, Process Improvement, Financial Services, Business Travel, Management, Travel Management, Financial Analysis, Business Strategy, Business Process..., Project Management, Strategic Planning
Education
University of Phoenix 2002 — 2005
MBA Human Resource Management
Nova Southeastern University 1990 — 1995
Bachelor of Science
Jessica Humphry's American Express Business Travel Experience 2009 - Present
Job Sr. Manager Product Management and Innovation at American Express Business Travel
Industry Financial Services
Experience
American Express Business Travel 2009 - Present
American Express Business Travel 2006 - 2009
American Express Business Travel 2004 - 2006
American Express Business Travel 2003 - 2004
FBOP Corporation 2003 - 2003
Education
Purdue University 1994 — 1998
BS, Restaurant, Hotel, Institutional and Tourism Management
Loyola University of Chicago - Graduate School of Business
MBA, Finance and International Business
American Express Business Travel 2009 - Present
American Express Business Travel 2006 - 2009
American Express Business Travel 2004 - 2006
American Express Business Travel 2003 - 2004
FBOP Corporation 2003 - 2003
Education
Purdue University 1994 — 1998
BS, Restaurant, Hotel, Institutional and Tourism Management
Loyola University of Chicago - Graduate School of Business
MBA, Finance and International Business
Beverly Clavin's American Express Business Travel Experience January 1998 - Present
Job account executive at American Express Business Travel
Industry Financial Services
Experience
American Express Business Travel January 1998 - Present
Skills
Travel Management, Customer Experience, Salesforce.com, Sabre, Account Management, Solution Selling, Online Travel, Sales Operations, Strategic Planning, New Business Development, Cold Calling, Relationship Management, Sales Process, CRM, B2B, Selling, Leadership, Sales Presentations, Business Development, Customer Satisfaction, Sales, Business Travel, Sales Management, Credit Cards, Management, Strategic Partnerships, Customer Service, Team Building, Call Centers, Customer Retention, Pricing, Marketing Strategy, Contract Negotiation, Change Management, Negotiation
Education
NYU
American Express Business Travel January 1998 - Present
Skills
Travel Management, Customer Experience, Salesforce.com, Sabre, Account Management, Solution Selling, Online Travel, Sales Operations, Strategic Planning, New Business Development, Cold Calling, Relationship Management, Sales Process, CRM, B2B, Selling, Leadership, Sales Presentations, Business Development, Customer Satisfaction, Sales, Business Travel, Sales Management, Credit Cards, Management, Strategic Partnerships, Customer Service, Team Building, Call Centers, Customer Retention, Pricing, Marketing Strategy, Contract Negotiation, Change Management, Negotiation
Education
NYU
Shalisha Alexander's American Express Business Travel Experience May 2007 - May 2008
Job Therapy Support Coordinator at Biogen Idec
Industry Biotechnology
Experience
Biogen Idec May 2008 - June 2015
American Express Business Travel May 2007 - May 2008
Skills
Travel Planning, Customer Service, Microsoft Office, Outlook, PowerPoint, Lotus Notes, Microsoft Excel, Microsoft Word, Administrative..., Teamwork, Software Documentation, Time Management, Team Building, Public Speaking, Event Management
Education
North Carolina A&T State University 2002 — 2007
Bachelor of Arts (B.A.), Liberal Studies
Biogen Idec May 2008 - June 2015
American Express Business Travel May 2007 - May 2008
Skills
Travel Planning, Customer Service, Microsoft Office, Outlook, PowerPoint, Lotus Notes, Microsoft Excel, Microsoft Word, Administrative..., Teamwork, Software Documentation, Time Management, Team Building, Public Speaking, Event Management
Education
North Carolina A&T State University 2002 — 2007
Bachelor of Arts (B.A.), Liberal Studies
Laurie Blanco's American Express Business Travel Experience 1990 - 1997
Job Independent Hospitality Professional
Industry Hospitality
Experience
American Express Business Travel 1990 - 1997
Scenic Travel 1985 - 1990
Skills
Team Building, Microsoft Excel, Customer Service, Microsoft Office
Education
New Jersey City University
American Express Business Travel 1990 - 1997
Scenic Travel 1985 - 1990
Skills
Team Building, Microsoft Excel, Customer Service, Microsoft Office
Education
New Jersey City University
Guerino (Jerry) Franciotti's American Express Business Travel Experience August 2001 - January 2004
Job Accounts Payable Manager at United Refrigeration Inc.
Industry Accounting
Experience
Gramercy Property Trust December 2013 - April 2014
Edmund Optics November 2012 - December 2013
Brookfield Global Relocation Services January 2004 - December 2012
American Express Business Travel August 2001 - January 2004
Pep Boys Automotive Inc. January 1999 - August 2001
Skills
Accounts Payable, Accounts Receivable, Payroll, General Ledger, Accounting, Financial Reporting, Customer Service, Account Reconciliation, PeopleSoft, Strategic Planning, Budgets, Microsoft Excel, Forecasting, Team Building, Microsoft Office, Auditing, Outlook, Invoicing, Accruals, Financial Analysis, Treasury, Banking, QuickBooks, Great Plains Software, Research, Variance Analysis, Sarbanes-Oxley Act, Journal Entries, Peachtree, International Business, Problem Solving, Training & Development, Organizing, Human Relations, CitiDirect, Employee Training, SAP, Microsoft Dynamics GP, Budgeting, Marketing Management, Oracle Project..., CashPro / BofA, MS Office Suite, Bilingual, SAP ERP, 3-Way Match, Business Process..., Yardi Voyager, MRI Software, AvidXchange
Education
St. Joseph's University
PostMBA
Philadelphia University
Master of Business Administration (M.B.A.)
Temple University
Bachelor of Arts (BA)
Notheast High
Gramercy Property Trust December 2013 - April 2014
Edmund Optics November 2012 - December 2013
Brookfield Global Relocation Services January 2004 - December 2012
American Express Business Travel August 2001 - January 2004
Pep Boys Automotive Inc. January 1999 - August 2001
Skills
Accounts Payable, Accounts Receivable, Payroll, General Ledger, Accounting, Financial Reporting, Customer Service, Account Reconciliation, PeopleSoft, Strategic Planning, Budgets, Microsoft Excel, Forecasting, Team Building, Microsoft Office, Auditing, Outlook, Invoicing, Accruals, Financial Analysis, Treasury, Banking, QuickBooks, Great Plains Software, Research, Variance Analysis, Sarbanes-Oxley Act, Journal Entries, Peachtree, International Business, Problem Solving, Training & Development, Organizing, Human Relations, CitiDirect, Employee Training, SAP, Microsoft Dynamics GP, Budgeting, Marketing Management, Oracle Project..., CashPro / BofA, MS Office Suite, Bilingual, SAP ERP, 3-Way Match, Business Process..., Yardi Voyager, MRI Software, AvidXchange
Education
St. Joseph's University
PostMBA
Philadelphia University
Master of Business Administration (M.B.A.)
Temple University
Bachelor of Arts (BA)
Notheast High
Tessa Tessa Obrien's American Express Business Travel Experience October 1991 - Present
Job REP Account Management at American Express Business Travel
Industry
Experience
American Express Business Travel October 1991 - Present
American Express Business Travel 1991 - 2013
Skills
Customer Service, Customer-facing, Strategic Consulting, Microsoft Word, Microsoft Excel, PowerPoint, Computer-savvy
Education
TLC Travel Institute 1985 — 1986
Travel Certificate, Tourism and Travel Services Management
Montgomery County Community College 1980 — 1981
American Express Business Travel October 1991 - Present
American Express Business Travel 1991 - 2013
Skills
Customer Service, Customer-facing, Strategic Consulting, Microsoft Word, Microsoft Excel, PowerPoint, Computer-savvy
Education
TLC Travel Institute 1985 — 1986
Travel Certificate, Tourism and Travel Services Management
Montgomery County Community College 1980 — 1981
Mildred Alvarez-Lassalle's American Express Business Travel Experience February 2013 - Present
Job Sales Coordinator at American Express Business Travel
Industry Financial Services
Experience
American Express Business Travel February 2013 - Present
Skills
Account Management, Salesforce.com, Sales, Relationship Management, Customer Service, Sales Management, B2B, New Business Development, Business Travel, CRM, Customer Satisfaction, Call Centers
Education
Pace University-New York
Bachelor of Education (B.Ed.)
American Express Business Travel February 2013 - Present
Skills
Account Management, Salesforce.com, Sales, Relationship Management, Customer Service, Sales Management, B2B, New Business Development, Business Travel, CRM, Customer Satisfaction, Call Centers
Education
Pace University-New York
Bachelor of Education (B.Ed.)
DeVon Tallant's American Express Business Travel Experience June 2006 - March 2007
Job Customer Service Rep. at Arbonne International
Industry Consumer Goods
Experience
Arbonne International January 2009 - Present
American Express Business Travel June 2006 - March 2007
Southwest Airlines April 2002 - April 2004
American Airlines October 1996 - September 2001
Foley's August 1988 - May 1993
Skills
ASD400, Sabre, Microsoft Word, Microsoft Excel, Instructor-led Training, Staff Mentor, 10 Key, Computers, computer aided drawing
Education
OSU Okmulgee 1982 — 1984
Associate's degree, Business, Management, Marketing, and Related Support Services
Southwestern Oklahoma State University 1975 — 1980
Oklahoma State University
Associates Degree, Marketing/ Management; Special Education / Music Studies
Southwestern Ok St University
Arbonne International January 2009 - Present
American Express Business Travel June 2006 - March 2007
Southwest Airlines April 2002 - April 2004
American Airlines October 1996 - September 2001
Foley's August 1988 - May 1993
Skills
ASD400, Sabre, Microsoft Word, Microsoft Excel, Instructor-led Training, Staff Mentor, 10 Key, Computers, computer aided drawing
Education
OSU Okmulgee 1982 — 1984
Associate's degree, Business, Management, Marketing, and Related Support Services
Southwestern Oklahoma State University 1975 — 1980
Oklahoma State University
Associates Degree, Marketing/ Management; Special Education / Music Studies
Southwestern Ok St University
Jillian DiBiase's American Express Business Travel Experience September 2005 - February 2009
Job Senior Intl Travel Consultant at Carlson Wagonlit Travel
Industry Leisure, Travel & Tourism
Experience
Carlson Wagonlit Travel March 2010 - Present
American Express Business Travel September 2005 - February 2009
Skills
Tourism, Travel Management, Online Travel, Business Travel, Leisure Travel, Sabre, Galileo, Travel Technology, Amadeus, Car Rental, Cruises, Leisure, Ticketing, Tour Operators, Vacation
Education
State University of New York College at Purchase 1999 — 2003
Bachelor of Fine Arts (BFA)
Carlson Wagonlit Travel March 2010 - Present
American Express Business Travel September 2005 - February 2009
Skills
Tourism, Travel Management, Online Travel, Business Travel, Leisure Travel, Sabre, Galileo, Travel Technology, Amadeus, Car Rental, Cruises, Leisure, Ticketing, Tour Operators, Vacation
Education
State University of New York College at Purchase 1999 — 2003
Bachelor of Fine Arts (BFA)
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY