Assurant Solutions
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Assurant Solutions Employees
SAP August 2014 - Present
Knowledge Infusion an Appirio Company July 2010 - Present
Bernard Hodes Group May 2009 - June 2010
Korn Ferry December 2007 - January 2009
WaMu/Washington Mutual Bank April 2006 - October 2007
WaMu/Washington Mutual Bank May 2004 - May 2006
Assurant Solutions June 2003 - May 2004
McLeod Health October 2001 - June 2003
Skills
Program Management, Talent Management..., Human Capital..., HR Technology Strategy, Change Management..., Business Process..., Workforce Planning, Organizational Design, Strategic Advisory, Talent Acquisition..., Governance, Service Delivery, People Management, Relationship Management, Predictive Analytics, Business Process..., Business Process Design, Performance Management, Succession Planning, Career Development, Human Resources, Workshop Facilitation, Global Strategy, Global Delivery, Workday, Change Management, Onboarding, Talent Management, Strategy, Business Process..., Management, Personnel Management, Talent Acquisition, Deferred Compensation, Organizational..., Recruiting, Strategic Consulting, Workforce, Project Management, Process Improvement, IT Strategy, CRM, HR Consulting, Management Consulting
Education
Fairmont State University 1992 — 1997
BS, Criminal Justice/Psychology
Ernst & Young April 2013 - Present
Assurant Solutions May 2012 - April 2013
Assurant Solutions November 2010 - May 2012
CareerBuilder.com May 2008 - November 2010
Liberty Medical Supply April 2006 - May 2008
Microsoft May 1999 - April 2006
Education
University of New Haven 1995 — 1997
MS, Operations Research
Evangel University 1991 — 1995
BS, Math
Microsoft August 2015 - Present
Assurant Solutions June 2014 - Present
Teleperformance, USA October 2011 - June 2014
Teleperformance, USA, AT&T Division March 2008 - October 2011
Skills
Office 365, Microsoft Office, Outlook, Outlook Express, Office Management, Help Desk Support, Customer Service, Customer Satisfaction, Customer Support, Active Directory, LDAP Administration, LDAP, Active Directory..., VNC, Bomgar, Mainframe, LPS, Team Management, Management, Powershell, Microsoft Exchange, Mac OS X Server, Mac, Microsoft SQL Server, ActiveSync, Exchange ActiveSync, POP3
Education
Florida Agricultural and Mechanical University 1998 — 2000
Business Administration and Management, General
Maimi Dade College 1996 — 1998
Associate of Arts (A.A.), Business Administration, Management and Operations, 3.3
Discovery Communications October 2014 - Present
Assurant Solutions April 2013 - September 2014
Assurant Solutions May 2008 - April 2013
Bayview Financial December 2006 - June 2008
ScheduALL May 2005 - December 2006
Learn.com December 2004 - May 2005
General Electric November 2001 - July 2004
Skills
Business Analysis, Vendor Management, Project Management, Agile Methodologies, Business Intelligence, Visio, Requirements Analysis, SQL, Process Improvement, Business Process, ERP, SDLC, Quality Assurance, Oracle, Project Portfolio..., Agile Project Management, Analysis, Strategy, CRM, Management, Enterprise Software, Requirements Gathering, Leadership, Six Sigma, IT Strategy, Software Project..., PMP, PMO, Business Process..., Integration, Software Documentation, XML
Education
Florida Atlantic University 2008 — 2009
MBA, International Business
University of Connecticut 2003 — 2003
Fairfield University 1997 — 2001
B.S., Computer Science/Minor Math
Miami Dade College
Project Management
Assurant Solutions December 2014 - Present
Assurant Solutions August 2012 - Present
Assurant Solutions March 2011 - August 2012
Insurance Defense Firm February 2006 - March 2011
Skills
Fluent in Spanish, Legal Compliance, Internal/External..., Training, Customer Relations, Project Management, Public Relations, Translations, Marketing Communications, Marketing, Customer Service, Translation, Insurance, PowerPoint, Microsoft Office, Public Speaking, Strategy, Customer Satisfaction, Competitive Analysis, Strategic Planning, Management, Internal Communications, Process Improvement, Spanish, Leadership
Education
Florida International University 2002 — 2009
BS, Journalism & Mass Communication, Cum Laude
Assurant Solutions March 2013 - Present
Assurant Solutions October 2007 - February 2013
Sony Electronics May 2004 - October 2007
Florida International University 2002 - 2004
Skills
Business Analysis, Project Management, SDLC, Requirements Gathering, Insurance, Process Improvement, Strategy, Leadership, Vendor Management, Manage Client..., CRM, Presentations, Risk Management, IT Strategy, Team Leadership, Business Process..., Business Intelligence
Education
Florida International University 2002 — 2004
Master of Science (M.S.), Computer Science
Florida International University 2000 — 2002
Bachelor of Science (B.S.), Computer Science
Assurant Solutions January 2011 - Present
Assurant Solutions June 2008 - January 2011
Assurant Solutions April 2006 - June 2008
Assurant Solutions February 2004 - April 2006
Assurant Solutions March 2001 - February 2004
Assurant Solutions June 1997 - March 2001
Assurant Solutions May 1995 - June 1997
Assurant Solutions October 1993 - May 1995
Skills
Business Analysis, Business Intelligence, Visio, Accounting, Requirements Analysis, MIS, Finance, SDLC
Education
University of Phoenix 2004 — 2005
Master of Business Administration (M.B.A.), Global Management
Florida International University 1993 — 1995
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Miami Dade College 1991 — 1993
Associate of Arts (A.A.), Business Administration and Management, General
We Feel the Data January 2012 - Present
BankUnited March 2013 - December 2013
Bupa Worldwide Corporation September 2012 - March 2013
Burger King Corporation March 2012 - December 2012
Bayview Financial March 2008 - November 2011
Bayview Financial June 2006 - April 2008
Assurant Solutions November 1998 - October 2005
The Miami Herald January 1993 - November 1998
Skills
Oracle, Data Validation, Data Integration, SQL, T-SQL, PL/SQL, Business Intelligence, Business Objects, Crystal Reports, Requirements Gathering, Business Analysis, Microsoft SQL Server, Data Warehousing, Databases, ETL, Data Migration, Database Design, SDLC, Systems Analysis, Requirements Analysis, Integration, Project Management, Data Modeling, Visio, Relational Databases, Business Process, Data Warehouse..., Software Documentation, Agile & Waterfall..., Kimball Methodologies, System Conversion, Data Analysis
Education
Florida International University 1992 — 1995
Miami Dade College 1988 — 1992
Associate in Arts, Mathematics Education
University of Miami, Miller School of Medicine March 2013 - Present
Assurant Solutions March 2011 - December 2012
Assurant Solutions September 2009 - March 2011
Assurant Solutions March 2008 - August 2009
Assurant Solutions September 2006 - February 2008
Skills
Insurance, Customer Service, PowerPoint, Research, Organizational..., Instructional Design, Employee Engagement, Leadership Development, Data Analysis, Career Development, Strategic Planning, Coaching, Adult Education, Analysis, Business Analysis, Leadership, Management, Training, Human Resources, Employee Relations
Education
Florida International University 2006 — 2008
Master's degree, Human Resource Development, Career cumulative GPA: 3.834 out of 4.0
University of Central Florida 2001 — 2005
Bachelor's degree, Major: Psychology Minor: Sociology, Career cumulative GPA: 3.311 out of 4.0
South Dade 1997 — 2001
High school diploma
JPMorgan Chase April 2011 - June 2013
ADP March 2010 - March 2011
Carolina MedCare May 2008 - September 2009
Express Check Advance November 2005 - May 2008
Assurant Solutions February 2004 - June 2005
Pee Dee Community Action Agency Day Care Homes January 2002 - July 2003
Skills
Management, Mortgage Lending, Coaching, Customer Service, Loan Servicing, Training, Time Management, Accounting, Quality Assurance, Budgets, Process Improvement, Mortgage Servicing, Default, User Acceptance Testing, Loss Mitigation, Payroll, Team Leadership, Insurance, Call Centers, Auditing, Analysis, Microsoft Office, Finance, Outlook, Software Documentation, Administrative..., Leadership, Risk Management, Banking, Access, Teamwork, Customer Satisfaction, Mortgage Banking, Loans, Mortgage Underwriting, Team Building, Data Analysis, Credit, Credit Analysis, Financial Analysis
Education
Florence-Darlington Technical College 1999 — 2003
Associate's degree, Business
Bank of America October 2011 - Present
Chase Home Loans June 2010 - October 2011
ADP Tax Credit Services June 2009 - June 2010
Washington Mutual October 2008 - June 2009
Assurant Solutions June 2006 - June 2008
Skills
Loans, Credit, Loss Mitigation, Banking, Access, Foreclosures, Financial Analysis, Software Documentation, Analysis, Default, Loan Modifications, Quality Assurance, Short Sales, Insurance, USDA, VA loans, FHA, Testing, Mortgage Lending, Underwriting, Retail Banking, Relationship Management, Mortgage Banking, VA Loans
Education
Guilford Technical Community College 2015 — 2017
Associate of Arts and Sciences (AAS), Data Modeling/Warehousing and Database Administration
Florence-Darlington Technical College 2004 — 2006
Nursing
Darlington High School 1999 — 2003
Diploma
Assurant Solutions March 2014 - Present
Freelance Marketing Professional March 2010 - April 2014
City of Miami June 2006 - February 2010
City of Miami August 2004 - June 2006
City of Miami December 2003 - July 2004
Miami-Dade County September 2002 - July 2003
Alamo Rent A Car January 1999 - September 2002
Florida International University June 1996 - December 1998
Skills
Newsletters, Public Relations, Press Releases, Marketing, Social Media, Proposal Writing, Marketing Communications, Blogging, Media Relations, Event Planning, Corporate Communications, Social Media Marketing, Strategic Communications, Marketing Strategy, Community Outreach, Event Management, Online Advertising, Project Management, Brochures, Website Updating, Media Buying, Grant Writing, Copywriting, Independent Contractor, Maintaining and..., Flyers, Community Service
Education
Florida State University 1992 — 1995
Bachelor of Arts (B.A.), English Language and Literature/Letters
Florida International University 1996 — 1997
Graduate Study, Marketing
Assurant Solutions January 2014 - Present
Assurant Solutions May 1995 - Present
Skills
Actuarial Science, Reinsurance, Asset Adequacy Analysis, Pricing, Financial Reporting, Loss Reserving, Product Development
Education
Florida International University 1991 — 1995
BS, Mathematics and Statistics
Silent Sentinel Investigations September 2010 - Present
U.S. Security Associates, Inc. February 2013 - September 2014
USIS February 2012 - April 2012
State of Florida October 2006 - October 2011
Assurant Solutions November 2003 - October 2006
Phoenix American November 2000 - October 2003
Doral Golf Resort March 1993 - October 1997
Skills
Strategic Planning, Analysis, Negotiation, Team Building, Training, Operations Management, Policy, Customer Service, Program Management, New Business Development, Research, Leadership Development, Organizational..., Contract Negotiation, Public Safety, Cpr Certified, AED, Security, Security Clearance, Social Networking, Risk Assessment, Risk Management, Investigation, Surveillance, Insurance, Compliance, Legal Compliance, State Government, Federal Government, Personnel Management, Personal Training, Personal Development, Performance Management, Budgets
Education
U.S.I.S Training Centers 2012 — 2012
Technical Certification, Analytical Investigations
Allstate Training Academy 2011 — 2011
Security & Tactical Certifications, Security and Loss Prevention Services
American Institute for CPCU (AICPCU) & Insurance Institute of America (IIA) 2004 — 2005
Technical Certification, Property and Casualty
Florida Career College-Miami 1998 — 2000
Associate of Science (AS), Computer Science
World Fuel Services May 2008 - Present
World Fuel Services March 2007 - April 2008
Miami-Dade Police Department May 2006 - August 2006
Ivax Pharmaceuticals February 2006 - May 2006
Assurant Solutions September 2005 - February 2006
Greenberg Traurig, LLP June 2005 - September 2005
Beckman Coulter September 2004 - May 2005
Skills
Active Directory, Windows Server, DHCP, VMware, Citrix Metaframe, vSphere, Windows System..., FileNet, Kofax, Servers, System Administration, Blackberry Enterprise..., Fortis, NSI, SCCM, Disaster Recovery, Virtualization, VMware ESX, VMware Infrastructure, Microsoft SQL Server, Change Management, Data Center, Technology Integration, Troubleshooting, IIS, Drupal, WUS, MEGA, Managed Print Services, SharePoint, Enterprise Vault, Microsoft Exchange, Microsoft Office 2007, MOVEIT DMZ, Win Pack, FACSys, CompTIA Network+, CompTIA A+ Certification, Microsoft Certified..., Hardware, Security, Networking
Education
Florida International University 2003 — 2004
Bachelor's degree, School of Computing and Information Sciences (SCIS)
Florida Career College-Miami 2000 — 2003
Associate of Science Computer Network Engineer, Network and System Administration/Administrator
Assurant Solutions January 2013 - Present
Education
Florida International University 1996 — 2000
Bachelor's degree, Accounting and Finance
Miami Dade College 1989 — 1995
Associate of Arts (A.A.), Accounting and Business/Management
Assurant Solutions March 2006 - Present
Burger King Corporation 2000 - 2005
Moore Stephens Lovelace 1996 - 2000
Skills
Mergers & Acquisitions, Sarbanes-Oxley Act, Account Reconciliation, Financial Analysis, Auditing, Analysis, Variance Analysis, Accounting, Forecasting, Financial Reporting, Sarbanes-Oxley, Internal Controls, GAAP, Managerial Finance, Consolidation, Finance, Insurance, US GAAP, SEC filings, Internal Audit
Education
Florida International University 1996 — 1998
Masters, Science of Taxation
Florida International University 1992 — 1996
BA, Accounting & Finance
Assurant Solutions November 2005 - Present
Miami Dade College January 2005 - August 2005
Miami-Dade County August 2004 - December 2004
New York City Church of Christ May 1999 - June 2004
STATE OF FLORIDA, Department of Banking and Finance April 1998 - May 1999
Education
Florida International University
Bachelor of Business Administration (B.B.A.), Finance
Miami Dade College
Associate of Arts (A.A.), Business Administration
Assurant Solutions July 2012 - Present
SunTrust Bank October 2006 - March 2012
SunTrust Bank April 2005 - October 2006
SunTrust Bank 1989 - April 2005
SunTrust Bank 1985 - 1989
SunTrust Bank 1984 - 1985
SunTrust Bank 1980 - 1984
Skills
Commercial Banking, Loans, Cash Management, Banking, Financial Services, Commercial Lending, Financial Risk, Treasury Management, Finance, Retail Banking, Process Improvement, Risk Management, Compliance, Private Banking, Wealth Management, Due Diligence, KYC, Credit, Customer Service, Client Services, Operations Management, Microsoft Excel, Financial Analysis, Portfolio Management, Credit Insurance, Customer Relations, Excel, Management, Leadership, Cross Selling, CRM
Education
Florida International University
Miami Dade College
Associate in Arts
Alonso Ministries, Inc. December 2010 - Present
The Keyes Company October 2002 - November 2010
Assurant Solutions August 1995 - September 2002
Florida Power & Light March 1987 - July 1995
Skills
Customer Service, Marketing Communications, Published Author, Ministering, Couples Counseling, Evangelism, Motivational Speaking, Public Speaking, Inspiring People, Writing, Nutritional Counseling, Health, Real Estate, Selling, Marketing, Sales, Preaching, Expository Preaching, Kingdom
Education
Florida International University 1984 — 1989
Bachelors, Business Administration {Marketing}, Miami Coral Park & Miami Jackson Senior High School
Miami Jackson Senior High
Miami Coral Park Senior High
Laura Humes Photography January 2015 - Present
Assurant Solutions October 2004 - December 2014
Assurant Solutions October 1995 - September 2004
Executive Data November 1993 - September 1995
Skills
Vendor Management, Insurance, Call Center, Risk Management, Process Improvement, Customer Service, Business Analysis, Sales, Account Management, Call Centers, Team Building, Strategic Planning, Business Development, New Business Development, Training, Software Documentation, Customer Satisfaction, SDLC, Customer Experience, Marketing, Team Leadership, Analysis, Underwriting, Sales Process, Sales Management, Change Management, Program Management, Visio, Customer Retention, Leadership, Cross-functional Team..., Management, Financial Services, Business Strategy, Strategy, Relationship Management, CRM, Operations Management, Business Process..., Coaching, Marketing Strategy, Project Management, Direct Marketing, Property & Casualty...
Education
Culinary School of the Rockies 2007 — 2008
Farmingdale State College 1976 — 1977
Nursing
U.S. Securities & Exchange Commission August 2010 - Present
US Securities and Exchange Commission June 2009 - July 2010
Florida International University January 2009 - December 2009
U.S. Securities & Exchange Commission April 2003 - June 2009
U.S. Securities & Exchange Commission April 1999 - April 2003
Merrill Lynch March 1998 - April 1999
Kelley Drye & Warren LLP December 1996 - January 1998
Assurant Solutions 1992 - 1994
Deloitte 1991 - 1992
Skills
Fluent in Spanish, Internal Investigations, Fraud, Compliance, SEC reporting, SEC filings, Securities Regulation, Securities, Corporate Governance, Legal Research
Education
Georgetown University Law Center 2013 — 2014
Securities and Financial Regulation Certificate Program
University of Miami School of Law 1993 — 1996
Juris Doctor, Law, Cum Laude
Florida International University 1993 — 1995
Masters, Taxation, Honors
Florida International University 1987 — 1991
Bachelors, Accounting
Take Stock in Children February 2013 - Present
Denarii Systems, LLC June 2012 - December 2012
SapientNitro February 2012 - July 2012
Assurant Solutions August 2011 - February 2012
Brenock Technology April 2011 - July 2011
FACTS Services, Inc. April 2005 - September 2009
SGA Associates 2003 - 2004
Skills
C#, IT Management, Business Intelligence, Business Analysis, Software Development, Project Management, SDLC, Microsoft SQL Server, .NET, ASP.NET, SQL, Web Services, JavaScript, Talent Acquisition, Java, Management, Databases, CRM, Customer Service, Program Management, Account Management, Applicant Tracking..., Recruiting
Education
Florida International University 1988 — 1993
Bachelor's of Science, Computer Science, 3.4
Assurant Solutions January 2015 - Present
Assurant Specialty Property June 2014 - December 2014
Rutgers University September 2007 - May 2014
Skills
Analytic Number Theory, Creative Problem Solving, Spanish-speaking, SQL/C++/C# programming
Education
Rutgers, The State University of New Jersey-New Brunswick 2007 — 2014
Doctor of Philosophy (PhD), Mathematics
Florida International University 2004 — 2007
Bachelor of Science (B.S.), Mathematics
Bed Bath & Beyond February 2015 - Present
Bed Bath & Beyond November 2006 - January 2015
Assurant Solutions April 2005 - June 2014
Assurant Solutions February 1999 - April 2005
Berlitz Corporation December 1993 - April 1997
County Seat October 1982 - August 1993
Skills
Claim, Property & Casualty..., Insurance, Claims Management, Underwriting, Disability Insurance, Lotus Notes, Commercial Insurance, Property Damage, Liability, Health Insurance, Casualty, Subrogation, Workers Compensation, Employee Benefits, Litigation Management, Legal Liability, Call Centers, Reinsurance, Risk Management, Commercial Lines, Casualty Insurance, Customer Service, Process Improvement, Management, Microsoft Office, Team Building, Analysis
Education
Landmark Education 2013 — 2013
The Landmark Forum, Personal Awareness and Self-Improvement
Landmark Education 2013 — 2013
Landmark Advanced
Florida International University 1987 — 1988
Bachelor's degree, Communication and Media Studies
Miami Dade College 1983 — 1986
Associate of Arts (A.A.), Fashion Merchandising
AXIS U.S. Specialty Insurance Services December 2012 - Present
AXIS November 2008 - December 2012
AXIS U.S. INSURANCE January 2008 - December 2012
Assurant April 2000 - June 2008
Assurant, Inc January 2000 - January 2008
Assurant Solutions January 1996 - January 2000
Florida HealthAccess January 1991 - January 1995
Skills
Data Analysis, Microsoft Excel, Microsoft Access, Timely Delivery, Data Procurement, Process Improvement..., Process Analysis, Visio, Insurance Background, Investigative Research, Auditing, Sarbanes-Oxley, MS Excel Pivot Tables, Premium Pro, Knowledge of TCP Modules, Great communications..., Attentiveness to Detail
Education
Florida A&M University 1985 — 1991
MBA, Finance
Florida Agricultural and Mechanical University 1985 — 1991
MBA, Finance
Florida A&M University 1985 — 1990
B.S, Accounting
ILS Technology September 2014 - Present
ChenMed August 2013 - August 2014
Assurant Solutions November 2011 - November 2013
SunGard October 2007 - November 2011
Tek Expert Consulting Inc. February 2005 - February 2007
Kronox INC October 2003 - November 2004
Main Packaging Supply Corp July 2002 - September 2003
Skills
Web Services, XML, Java, Microsoft SQL Server, Databases, JSP, Spring Framework, Software Engineering, Design Patterns, Hibernate, Spring, UML, Scrum, SDLC, MVC, Servlets, Struts, XSLT, VB.NET, XSL, MySQL, AOP, Parallel Programming, HTTP, Agile Methodologies, DI, GWT, RESTful WebServices, MVC Architecture, IDS, CAD, TCP/IP stack, Telecommunications..., Telemedicine, Network Engineering, DES, AES, Network Security..., Maven, Spring MVC, jQuery UI, JBoss Application Server, puppetlabs, Ruby, VMware ESX, Netty, EJB 3.2
Education
Florida International University 2012 — 2015
Master’s Degree, Telecommunication and Networking, 3.42
Florida International University 2005 — 2007
Bacherlor In Science, Computer Engineer
Miami Dade College 2003 — 2005
Associate in Arts, Computer Engineer
Computer Vocational Carrier 2000 — 2000
Diploma, Computer Business Application
Villa Clara Central University 1996 — 1999
Bachelor, Computer Engineering and Control Systems
Assurant Solutions 2006 - Present
Robert F. Henry 2001 - 2006
Safelite Autoglass 1990 - 2001
Skills
Business Development, CRM, Marketing Strategy, Customer Retention, Program Management, Sales, Underwriting, B2B, Insurance, Contract Negotiation, Lead Generation, Mobile Devices, Sales Process, Marketing, Product Development, Leadership, Wireless, Sales Management, Selling, Retail, Process Improvement, Account Management, Training, Customer Satisfaction, Strategic Planning, Claim, Sales Operations, Management, New Business Development, Direct Marketing, Strategy, Team Building, Profit, Finance
Education
Faulkner University
Bachelor of Science (B.Sc.), Business Administration
Troy University
Carnival Corporation October 2013 - Present
World Fuel Services September 2013 - September 2013
AvMed Health Plans October 2010 - September 2013
Assurant Solutions 1994 - 2010
Assurant Solutions January 2000 - January 2009
Assurant Solutions January 1994 - January 2000
DATA ACCESS CORP January 1990 - January 1994
Education
Florida International University
BS
Nova Southeastern University
Masters of Business Administration (MBA)
UC Synergetic April 2015 - Present
Assurant Solutions May 2004 - September 2014
Sprint November 2000 - April 2002
United States Postal Service August 1995 - October 2000
Skills
Customer Service, Microsoft Office, Management, Insurance, Leadership, Process Improvement, Microsoft Excel, Software Documentation, Strategic Planning, Call Centers, Team Building, Account Management, Program Management, Microsoft Word, Outlook, Sales, Project Management, Training, Business Analysis, Customer Satisfaction, Coaching, PowerPoint, Business Process..., Data Analysis, Problem Solving, Cross-functional Team..., At Multitasking, Thrive in A Fast-paced..., Data Entry, Typing, Call Logging, Time Management, Kronos Timekeeping, Access
Education
Medix College 2002 — 2003
Certificate, Medical Insurance Specialist/Medical Biller
Fayetteville State University 1994 — 1997
Bachelor of Science (B.S.), Business Administration and Management, General
Bayview Asset Management April 2013 - January 2014
Miami-Dade County Public Schools November 2008 - December 2012
FBI August 2006 - April 2008
Assurant Solutions 2002 - 2005
Skills
Requirements Analysis, Visio, SQL, COBOL, SAP HR, HTML, Software Documentation, Requirements Gathering, Analysis, Systems Analysis, Change Management, SDLC, Access, Testing, User Acceptance Testing, Software Development, Software Implementation, Windows, Databases, SharePoint, Process Improvement
Education
StartUp Quest 2014 — 2014
Florida Atlantic University
Executive Certificate for Project Management Professional (PMP)
Florida International University
Bachelor of Business Administration (BBA), Management Information Systems and Services
Assurant Solutions July 2013 - Present
Assurant Solutions 2013 - Present
JPMorgan Chase December 2009 - September 2013
JPMorgan Chase 2009 - 2013
Carolina Pines Regional Medical Center April 2006 - October 2008
Skills
Banking, Credit, Loans, Mortgage Lending, Equities, Fixed Income, Risk Management, Securities, Financial Services, Financial Analysis, Mutual Funds, Portfolio Management, Investments, Series 7, Derivatives
Education
Limestone College 2013 — 2015
Florence-Darlington Technical College 2007 — 2009
Francis Marion University
MasTec Advanced Technologies April 2015 - Present
Assurant Solutions July 2013 - July 2014
Keller Wiliams March 2013 - July 2014
Skills
Strategic Planning, Public Speaking, Microsoft Excel, Real Estate, Outlook, Sales, Research, Customer Service, Marketing, Time Management, Negotiation, Microsoft Word, Photoshop, Project Management, PowerPoint, Windows, Microsoft Office, Budgets, Social Networking, SFR, Statistical Data..., Data Mining, Process Improvement, Regression Analysis
Education
University of Florida 2015 — 2017
Masters of Business Administration (MBA)
Florida International University 2012 — 2014
Bachelor of Arts (B.A.), Economics
Miami Dade College 2009 — 2011
Associate of Arts (A.A.), Business Administration, Management and Operations
Assurant Inc. 2008 - Present
Assurant Solutions 2005 - 2008
Fortis Inc. 2000 - 2005
Beckman Coulter 1990 - 2000
Coulter 1990 - 1992
Skills
Disaster Recovery, VMware, Solution Architecture, Server Architecture, Active Directory, System Deployment, SDLC, Business Continuity, Enterprise Architecture, Visio, Data Center, SharePoint, IIS, Windows Server, IT Management, IT Operations, ITIL, IT Strategy, Citrix, Virtualization
Education
Florida International University 1988 — 1992
Miami Dade College 1986 — 1989
Assurant Solutions April 2013 - Present
Assurant June 2010 - April 2013
Assurant October 2007 - June 2010
Assurant May 2005 - October 2007
Universal American February 2004 - March 2005
Universal American Financial Corp. February 2003 - February 2004
Assurant December 1999 - December 2002
Assurant September 1996 - December 1999
Skills
Training, Project Management, Spanish, Software Documentation, Insurance, Analysis, English, Process Improvement, Management, Time Management, Strategic Planning, Policy, Research, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Adobe Acrobat, Lotus Notes, Internet Explorer
Education
Florida International University 2006 — 2010
BS, Mass Communication/Media Studies
Assurant Solutions August 2015 - Present
Assurant Solutions January 2012 - August 2015
Assurant Solutions January 2011 - January 2012
Assurant Solutions April 2008 - January 2011
Assurant Solutions April 2007 - April 2008
Skills
Account Management, Vendor Management, Risk Management, Process Improvement, Cross-functional Team..., Customer Service, Strategic Planning, Team Leadership, Access, Analysis, Team Building, Data Analysis, Microsoft Excel, Lotus Notes, Compliance, Credit Insurance, Credit Card Debt, Project Management, Visio, Business Analysis
Education
Florida International University
Bachelor of Business Administration (BBA), International Marketing & Marketing
Nova Southeastern University
Master of Business Administration (MBA)
Assurant Solutions May 2012 - Present
Assurant May 1994 - May 2012
US Airways 1987 - 1993
Wyndham/Stouffer Hotel Sea World 1985 - 1987
Skills
Insurance, Health Insurance, Property & Casualty..., Claims Management, Claim, General Insurance, Employee Benefits, Disability Insurance, Casualty, Health Policy, Team Building, Risk Management, Process Improvement, Policy, New Business Development, Business Process..., Strategic Planning
Education
Florida State University 1980 — 1982
BA, Psychology
Florida International University
MPA, Public Administration
Assurant Solutions 2011 - Present
Assurant Solutions 2009 - December 2011
Whirlpool Corporation October 2008 - May 2009
Whirlpool Corporation April 2006 - October 2008
Black & Decker 1996 - 1999
Wacker Silicones 1990 - 1996
Wacker Corporation 1990 - 1996
Wacker Chemie AG (Silicones div.Adrian,MI) 1990 - 1996
Skills
Strategic Planning, Mergers, Negotiation, Strategic Business, Account Management, Forecasting, P&L, Process Improvement, Product Development, New Business Development, Finance, Performance Management, Business Strategy, Income Statement, Analytics, Management, CRM, Strategic Partnerships, Executive Management, Business Intelligence, Business Development, Mergers & Acquisitions, Competitive Analysis, Cross-functional Team..., Project Management, Human Resources, P&L Management, Product Management, Strategy, Business Planning, Strategic Financial..., Leadership, Analysis, Team Building, Business Process..., Start-ups, Motivational Speaking
Education
Fairfield University 1996 — 1998
Masters, Finance
Michigan State University 1986 — 1990
Finance, Finance
Assurant September 2015 - Present
Assurant Solutions July 2000 - Present
Akerman LLP October 1997 - July 2000
Skills
Insurance, Claim, Call Center, Strategic Planning, Property & Casualty..., Vendor Management, Contract Negotiation, Analysis, Cross-functional Team..., Legal Research, Negotiation, Product Development, Team Building, FSA, Legal Writing, Project Management, Strategy, Legal Liability, Software Documentation, Underwriting, Visio, Business Analysis, Business Process..., Corporate Law, Program Management, General Insurance, Insurance Law, Call Centers, Account Management, Risk Management, Mergers & Acquisitions, Privacy Law, Legal Compliance, Liability, Management, Training, Litigation Management, Health Insurance, Employee Benefits, Policy, Reinsurance, Mediation, Leadership, Executive Management, Process Improvement, Customer Satisfaction, Financial Services, Litigation
Education
Florida International University 2002 — 2005
BA, Political Science, International Relations
Assurant Solutions October 2014 - Present
Ryder System, Inc. January 2011 - October 2014
T-Mobile October 2009 - May 2011
Retail Business Development January 2009 - August 2009
Nouveau Riche University February 2007 - January 2009
ADP TotalSource March 2006 - August 2007
Pan Am Horizons January 2000 - March 2006
Skills
Accounting, Payroll, Accounts Payable, Account Reconciliation, Profit, Customer Service, Sales, Inventory Management, Team Building, Negotiation, Leadership, Microsoft Excel, Budgets, Microsoft Office, Account Management, Training, Strategic Planning, Marketing, Recruiting, Human Resources, Finance, Management, Process Improvement, CRM, Time Management, Performance Management
Education
University of Phoenix 2011 — 2013
Masters, Business Administration, Management and Operations
Florida International University 2006 — 2009
BA, Business Management
Miami Dade Community College 1996 — 2004
AA, Finance
Assurant Solutions March 2012 - Present
Assurant Specialty Property November 2010 - March 2012
Assurant Solutions July 2007 - November 2010
Assurant Solutions January 2007 - July 2007
Barnes & Noble College Booksellers December 2003 - December 2006
Skills
Word, Excel, PowerPoint, Access, InfoPath, Lotus Notes, eRoom, Quickplace, Microsoft Office, Customer Service, Windows, Research, Auditing, Training &..., SAP, SPSS, Insurance, Problem Solving, Documentation, Customer Relations, Process Improvement, Data Entry, Analysis, Data Analysis, Business Analysis, Compliance, Teamwork, Team Leadership, Troubleshooting, Databases, Customer Satisfaction, English, Supervisory Skills, Quality Assurance, Coordination, Critical Thinking, Microsoft Excel, Call Centers, Software Documentation, Microsoft Word, Vendor Management, Visio, Litigation Management, Risk Management, Cross-functional Team..., Property & Casualty..., Underwriting, Property Damage, Casualty, General Insurance
Education
Nova Southeastern University 2009 — 2013
Master in Business Administration, Business
Florida International University 2002 — 2009
Bachelor of Arts, Sociology / Anthropology
Assurant Inc. June 2004 - Present
Assurant Solutions January 2001 - June 2004
Assurant Group August 1998 - January 2001
Sun-Sentinel June 1995 - August 1998
Skills
Data Center, Infrastructure, Server Architecture, Data Migration, Disaster Recovery, Business Continuity, Enterprise Architecture, IT Management, Vendor Management, System Deployment, VMware, Virtualization, Visio, Storage, Servers, SharePoint, IT Operations, Databases, Unix
Education
Florida International University 1994 — 1998
BS
Assurant Solutions October 2007 - Present
Cognizatti Consulting January 2008 - March 2012
Assurant Solutions February 2000 - October 2007
First Marketing Company 1997 - 1999
Alamo Rent A Car 1996 - 1997
Certified Vacations 1994 - 1996
Worldwide Target Demographic Television 1993 - 1994
Skills
Integrated Marketing, Marketing Strategy, Direct Marketing, Marketing Communications, B2B, Strategy, Marketing, Advertising, Interactive Marketing, Mobile Marketing, Creative Direction, Creative Strategy, Copywriting, Competitive Analysis, Brand Development, Multi-channel Marketing, Leadership, Product Development, Segmentation, Online Advertising, Management, Email Marketing, Direct Mail, Social Media Marketing, Direct Response, Lead Generation, Digital Marketing, Mobile Devices, Entrepreneurship, SEM, B2B Marketing, Online Marketing, Digital Strategy, Concept Ideation, Creative Concept..., Marketing Operations, Marketing Management
Education
Mercy College 2004 — 2006
Master of Science, Direct and Interactive Marketing
Florida Atlantic University 1991 — 1993
Bachelor of Arts, English
Assurant Solutions July 2015 - Present
Assurant Solutions International July 2013 - June 2015
Assurant Solutions Brazil September 2010 - June 2013
Assurant Solutions International August 2007 - August 2010
Nagnoi, Inc. January 2006 - July 2007
American Express August 2004 - December 2005
Puerto Rico Department of Education October 2003 - July 2004
McKinsey & Company June 2000 - May 2003
McKinsey & Company February 1998 - May 2000
McKinsey & Company August 1995 - February 1998
Skills
International Business, International Business..., Risk Management, Project Management, Consulting, Accounting, Foreign Languages, Leadership, Finance, Strategic Finance, Strategic Sourcing, Strategic Alliances, Forming & Leveraging..., Emotional Intelligence, Overseas Experience, Building World Class..., Building Relationships, Building Leadership..., Presentations, People Skills, Acquisition Integration..., Office Management, Business Relationship..., Strategic Planning, Insurance, Financial Reporting, Financial Analysis
Education
Seton Hall University 1985 — 1989
Master of Business Administration (MBA), Finance, General
Fairleigh Dickinson University 1982 — 1984
Bachelor of Science (B.S.), Accounting
University of Puerto Rico 1979 — 1982
Pre-Medicine/Pre-Medical Studies
KellyConnect Apple AHA Program June 2014 - Present
Thirty-One Gifts July 2011 - Present
Assurant Specialty Property August 2013 - May 2014
JPMorganChase March 2011 - May 2012
Assurant Solutions December 2004 - December 2006
BlueCross BlueShield of SC October 2000 - May 2003
Skills
Middle Office, DTC, Back Office, Corporate Actions, Customer Service, Credit, Risk Management, Finance, Cash Management, Financial Services, Process Improvement, Loans, Banking, Underwriting, Mortgage Lending, Microsoft Excel, Microsoft Office
Education
Florence-Darlington Technical College 2009 — 2011
Associate's degree, Administrative Office Technology
Sumter Christian School 1983 — 1990
Masferrer Group LLC 2013 - Present
Bupa 2012 - 2013
Assurant Solutions April 2010 - 2012
Assurant Solutions 2002 - May 2010
Assurant 2000 - 2002
Assurant 1998 - 2000
Skills
Sales Management, Strategic Planning, Team Leadership, Business Strategy, Account Management, New Business Development, Negotiation, Coaching, Business Management, Leadership Development, Planning, Strategic Partnerships, Leadership, Cross-functional Team..., Servant Leadership, Management, Marketing, Product Development, Marketing Strategy, Strategy, Business Development, Customer Retention, Sales, Team Building, Contract Negotiation, Business Planning, B2B, Competitive Analysis, Insurance, Start-ups, Pricing, Customer Satisfaction, P&L Management, Sales Process, Sales Operations, Executive Management, International Business, Training, Selling, International Sales, CRM, Salesforce.com, Forecasting, Process Improvement, Direct Sales
Education
Gonzaga University 2008 — 2012
Master's in Arts, Organizational Leadership
Saint Leo University 1992 — 1994
Bachelor's, Business Administration
Florida International University 1990 — 1992
Marketing and International Business
Miami Dade College 1986 — 1990
Associates in Arts, Liberal Arts
Christopher Columbus H.S. 1982 — 1986
High School
Assurant Solutions October 2008 - Present
Assurant Solutions August 2007 - September 2008
Gables Engineering November 2004 - July 2007
Florida International University May 2003 - October 2004
Florida International University September 1999 - May 2003
FedEx Express December 2002 - April 2003
Skills
Talent Management, Performance Management, Customer Service, Succession Planning, Employee Relations, Organizational..., Human Resources, Personnel Management, Training, HRIS, Employee Benefits, Benefits Administration, Onboarding, New Hire Orientations, Workforce Planning, Employee Engagement
Education
Florida International University 2003 — 2004
Master of Science (M.S.), Human Resources Management
Florida International University 1999 — 2003
Bachelor of Business Administration (BBA), Human Resources Management and International Business
Bupa Global Latin America June 2015 - Present
Solstice Benefits, Inc. January 2014 - June 2015
Assurant Solutions May 2011 - January 2014
Miami Dade College December 2010 - November 2011
Florida International University August 2010 - August 2011
Skills
Health Insurance, Employee Benefits, Visual Basic, Property, C, Public Speaking, Higher Education, SAS, Actuarial Science, Data Analysis, Reinsurance, Microsoft Excel, Access, Financial Modeling, Statistics, Financial Analysis, Loss Reserving, PowerPoint, Microsoft Word, Microsoft Office, Analysis, Quantitative Finance, Monte Carlo Simulation, Data Mining, Statistical Modeling, Business Analysis, Insurance, Linear Regression, Applied Mathematics, Mathematics, Pricing, Research, Teaching
Education
Florida International University 2009 — 2010
Master of Science (M.Sc.), Computational and Applied Mathematics
University of Alberta 2005 — 2009
Bachelor of Science (B.Sc.), Mathematics & Business
Bayview Asset Management, LLC April 2013 - Present
Assurant Solutions May 2011 - March 2013
Sound Performace September 2009 - May 2011
Royal Caribbean International February 2007 - May 2009
City Furniture March 2005 - January 2007
Warner Bros. Publications November 2001 - March 2005
AMERICAN CLASSIC VOYAGES March 2000 - October 2001
Royal Caribbean Cruises, Ltd. June 1998 - February 2000
Bacardi September 1986 - June 1998
L. Luria & Son, Inc. August 1984 - August 1986
Skills
Lotus Notes, MS Office, Outlook, Quickbooks Professional, SQL, Adobe, MS Visio, Quality Center HP..., PPM, Kronos, Elita, Jtrac, UNIX (AIX Ver. 4), Visual Basic 6.0, Microsoft Office, Program Management, Business Analysis, Databases, Analysis, Visual Basic, Business Process, Java, Visio, Quality Assurance, SDLC, Testing, IT Management, XML, Business Requirements, Access, Management, Requirements Gathering, Project Portfolio...
Education
Florida International University
BS, Computer Science
Assurant Solutions June 2004 - Present
ProStaff/Nokia July 2003 - June 2004
Century 21 AAIM Realty April 2001 - May 2003
Skills
Customer Service, Sales, Proposal Writing, Marketing, Finance, Research, Advertising, Directing, Real Estate, Materials Management, Telephone Skills, Sales Process, Sales Operations, Time Management, Customer Retention, Leadership, Selling, Team Building, Customer Satisfaction, CRM, Sales Management, Management, Product Development, Account Management, Retail, Insurance, New Business Development, Strategy, Training
Education
Mercer University - Stetson School of Business and Economics 2010 — 2013
BBA, Business Administration
University of South Florida 2003 — 2006
Nursing; Nursing
Florida Gulf Coast University 1999 — 2003
Nursing
Assurant Solutions October 2013 - Present
BE Aerospace July 2012 - June 2013
Ryder System, Inc June 2010 - July 2012
Applied Research Center (Environmental Engineer/Renewable Energy) September 2004 - June 2009
Hemispheric Center for Environmental Technology (Environmental Engineering/Renewable Energy) May 2002 - September 2004
Skills
Talent Management, Succession Planning, IT Project Management, Operations Management, Renewable Energy, Environmental..., Scope Management, Budgeting, Proposal Writing, Cost, PMP, Six Sigma, Project Planning, Program Management, MS Project, Project Implementation, Change Management, Process Engineering, Process Improvement, Vendor Management, Project Execution, Contract Management, Employee Relations, Customer Relations, Risk Mitigation, Cross-functional Team..., Project Delivery, Business Process..., Team Building, Business Analysis, Risk Management, Planning, Quality Management, Procurement, Team Leadership, SharePoint, Project Portfolio..., Continuous Improvement, Strategic Planning, Visio, Process Development, Resource Management, Problem Solving, Scheduling, Contract Negotiation, Vendor Relations, Quality Assurance, Cost Analysis, Supply Chain Management, ERP
Education
Nova Southeastern University 2003 — 2005
Master, Business Administration
Florida International University 1996 — 2001
Bachelor of Arts, Chemistry, minor in Biology
Axis Capital 2009 - Present
Assurant Solutions October 2001 - January 2007
Skills
Insurance, Risk Management, Financial Analysis, Microsoft Office, Analysis, Business Analysis, Process Improvement, Customer Service, Underwriting, Accounting, Financial Reporting
Education
Florida International University 1991 — 1997
Assurant Solutions July 2015 - Present
Assurant Solutions March 2006 - June 2015
GNJ Manufacturing Inc January 2004 - October 2005
Skills
Direct Mail, Graphic Design, Logo Design, Marketing, Advertising, Trade Shows, Product Marketing, Marketing Research, Creative Direction, Adobe Creative Suite, Marketing Communications, Marketing Strategy, Corporate Branding, Event Planning, Brochures, B2B Marketing, Market Analysis, Visio, Social Media Marketing, Corporate Events, Adobe Acrobat, Email Marketing, Integrated Marketing, Web Design, InDesign, Illustrator, Online Marketing, Digital Marketing, Mac OS, Protection Products, Coordinating Events, Activity Coordination, Coordinating Activities, Charity Work, Variable Data Printing, Mobile Marketing, Extended Warranty, Direct Marketing, Collateral, Newsletters, Creative Strategy, Layout, Brand Management, SEO, Online Advertising, Reporting & Analysis, Job Trafficking, Team Coordination
Education
Florida International University - College of Business 2009 — 2011
Master of Business Administration (M.B.A.), Marketing
Florida Atlantic University 2001 — 2003
Bachelor’s Degree, Graphic Design
Assurant Solutions July 2012 - Present
PY Staffing (ADP Totalsource Contract) August 2010 - December 2010
Houghton Mifflin Harcourt May 2008 - December 2008
Interbay Funding July 2000 - May 2003
Skills
Call Centers, Insurance, Employee Benefits, Data Entry
Education
Florida International University 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
St. Thomas University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Organizational Leadership, 3.517
South Miami Senior High School 1992 — 1996
High School Diploma, High School Diploma
Miami Dade College
AA, Business Administration
Embracing Life's Journey, Inc. April 2013 - Present
Assurant Solutions 1993 - 2013
Florida Department of Labor and Employment Security 1988 - 1993
Florida Department of Labor and Employment Security 1984 - 1988
Florida Department of Labor and Employment Security 1982 - 1984
Skills
Organizational..., Adult Education, Talent Development, Instructional Design, Leadership Development, Performance Management, Career Development, Personal Development, Performance Improvement, Organizational Change, Training Delivery, Coaching, Performance Consulting, Change Management, Staff Development, Learning Management, Conflict Management, Management Development, Conflict Resolution, Human Resources, Development Of Employees, Human Resource..., Webinar Development, Talent Management, E-Learning, Training, Leadership, Training Needs Analysis, Management, Team Building, Interviews, Organizational Learning, Employee Engagement, Organizational..., Career Counseling, Executive Coaching, Employee Training, Succession Planning, Workshop Facilitation, 360 Feedback, Strategy, Needs Analysis, Workforce Planning, Blended Learning, Organizational Design, Onboarding, Executive Development, Culture Change, Management Consulting, Emotional Intelligence
Education
Florida International University 2003 — 2012
Doctor of Education (Ed.D.), Adult Education and Human Resource Development
Florida International University 2005 — 2012
Completed Graduate Certificate Program, Workplace Conflict Resolution
Coaches Training Institute 2008 — 2012
Co-active Coaching Curriculum
Florida International University 1990 — 1991
MS, Adult Education
University of New Hampshire 1973 — 1977
BA, Communications; 2nd Major Option in Physics
Target Corporation October 2013 - Present
Target Corporation January 2012 - October 2013
Assurant Solutions March 2008 - January 2012
Assurant Specialty Property March 2006 - February 2008
Chubb Insurance January 2002 - January 2005
Skills
MS Excel, MS Word, MS Visio, MS Power Point, MS Access, Microsoft Excel, Visio, Access, PowerPoint, Management, Training, Coaching, Analysis, Cross-functional Team..., Call Centers, Project Management, Project Planning, Six Sigma, Customer Service, Program Management, SharePoint
Education
Mercer University - Stetson School of Business and Economics 2007 — 2010
MBA, Business Administration
Florida Agricultural and Mechanical University 1996 — 2001
B.S., Health Care Management
Examiner.com June 2015 - Present
TracFone Wireless April 2014 - Present
Assurant Solutions April 2013 - October 2013
Radiate FM, Florida International University Student Radio Station June 2011 - December 2012
Florida International University July 2008 - December 2012
Clear Channel Radio July 2012 - August 2012
The Miami Desk August 2011 - December 2011
Telemundo Media, a division of NBCUniversal May 2011 - August 2011
Skills
Microsoft Office, Research, PowerPoint, Microsoft Excel, Microsoft Word, Public Speaking, Spanish, Social Media, Teamwork, Customer Service, Photoshop, HTML, Event Planning, Data Analysis, Statistics, Editing, Social Networking, Promotions, Time Management, Blogging, Journalism, Facebook, Creative Writing, Radio, Leadership, Interviews, Social Media Marketing, Marketing, Media Relations
Education
Florida International University 2008 — 2012
Bachelor of Science, School of Journalism and Mass Communication
Assurant Solutions April 2015 - Present
INROADS September 2014 - April 2015
Geoscape January 2015 - March 2015
Florida Blue June 2014 - August 2014
Think Commerce Group October 2013 - May 2014
Skills
Microsoft Word, WordPress, Microsoft Excel, Microsoft Publisher, Microsoft Powerpoint, WiX, SPSS, Geoscape, Qualtrics, Public Relations, Public Speaking, PowerPoint, Marketing, Leadership, Event Planning, Social Networking
Education
Florida International University
Bachelor of Business Administration (B.B.A.), Marketing, Junior
School for Advanced Studies
Medigaptoday October 2011 - December 2013
Interstate National Dealer Services, Inc. May 2006 - May 2011
Assurant Solutions October 2005 - May 2006
Skills
Customer Satisfaction
Education
Florida International University 2000 — 2003
Associate of Science (A.S.), Health Information Management
McLeod Health September 2015 - Present
Alice's Delicacy Cocktail Catering October 2012 - Present
Comfort Keepers, Florence SC January 2015 - May 2015
JPMorgan Chase September 2009 - May 2013
JPMorgan Chase September 2009 - March 2012
JPMorgan Chase September 2009 - April 2010
Monster October 2008 - July 2009
Assurant Solutions May 2008 - October 2008
1st Continental Mortgage September 2006 - May 2008
Skills
Microsoft Office, Microsoft Word, 10 Key, Loan Origination, Short Sales, Negotiation, Mortgage Underwriting, Customer Service, Computers, Multi Tasking, Telephone Skills, Office Administration, Retail Sales, FHA, FHA financing, Insurance, CICS, High Organizational..., Highly detail oriented, Team-oriented, Dependable Team Player, High Reliability, HIPAA, Help Desk Support, Online Help, Mortgage Lending, Loans, Committed to..., Oral & Written..., Planning & Organizing..., Customer Satisfaction, Mortgage Banking, Loss Mitigation, Mortgage Servicing, Retail Banking, Residential Mortgages, Software Documentation, Consumer Lending, Credit Analysis, Time Management, Financial Services, Banking, Call Centers, Finance, Relationship Management, USDA, Financial Risk, Risk Management, Payments, Credit Risk
Education
Florence Darlington Technical College 2015 — 2015
Certificate, Clinical Medical Assistant
Florence-Darlington Technical College 2015 — 2015
Certificate, Unit Secretary
Florence Darlington Technical College 2014 — 2015
Diploma, Applied Science-Nursing Assistant
Florence Darlington Technical College 2013 — 2014
Associate's Degree, Associate Arts
Mortgage 101 2013 — 2013
Certificate, Mortgage Origination, 96
Aynor High School 1997 — 2001
HS Diploma, General Requirements
Assurant Solutions 2003 - Present
A. Bernard Financial Services 2000 - 2003
Skills
Financial Statements, Auditing, Strong Organizational,..., Knowledgeable in..., Knowledgeable in..., Account Reconciliation, Accounts Payable, Invoicing, Bank Reconciliation, Finance, Accounts Receivable, General Ledger, Sarbanes-Oxley Act, Journal Entries, Internal Audit, Inventory controls, Self-motivated, Customer-oriented, Fast learner and..., Time and Resource..., Cross-Cultural..., Information Technology, Analytical Skills
Education
St. Thomas University 2012 — 2014
Masters in Business Administration, Ethics, Organizational theory & Design, Operations Management, Policy Planning & Business Strategy, 3.83
Florida International University 1997 — 2002
Bachelors of Arts, Accounting
Pediatric Associates March 2009 - Present
Bayview Financial July 2006 - September 2008
Assurant Solutions November 2004 - January 2006
ADP TotalSource September 2002 - November 2003
Humana August 1996 - September 2002
Skills
Read, write, and speak..., Management, ACD, Microsoft Office, CMS, Avaya, Cisco, Cisco Technologies, Interviews, Call Centers, Leadership, Customer Service, Employee Training, Team Leadership, Payroll, CRM, Training, Coaching, Healthcare, Strategic Planning
Education
Florida International University 2012 — 2014
Bachelor of Business Administration (BBA), Management
Broward College 2010 — 2012
AA, Business Administration
Blackstone Career Institute 2003 — 2004
Medical Billing & Coding
Infor October 2012 - Present
UST Global August 2012 - October 2012
Royal Caribbean International March 2012 - May 2012
Citrix Systems May 2011 - January 2012
Carnival Cruise Lines June 2007 - May 2011
Southern Wine & Spirits March 2006 - May 2007
Assurant Solutions March 1996 - February 2006
Skills
Requirements Analysis, Program Management, Business Analysis, Databases, SharePoint, Access, Quality Assurance, Visio, PMO, Integration, ITIL, SDLC, Strategic Planning, Change Management, Disaster Recovery, Enterprise Architecture, PMP, Project Management, Process Improvement, Operating Systems, Vendor Management, CRM
Education
University of Miami - School of Business 1999 — 2000
Master, Business Administration - International Business Specialty
Florida International University 1990 — 1995
Bachelor of Science, Electrical Engineering
Assurant Solutions March 2008 - Present
AutoNation January 2005 - January 2008
Amedex Insurance Group July 1998 - December 2004
Skills
ASP.NET, Microsoft SQL Server, JavaScript, .NET, SQL, C#, Agile Methodologies, Web Services, SDLC, Software Development, ASP.NET MVC, VB.NET, Databases, XML, WCF, Visual Studio, Business Analysis
Education
Florida International University 2006 — 2009
Mathematics
Miami Dade College 2005 — 2006
Computer Science
Universidade Estácio de Sá 1986 — 1990
Bachelor, Mathematics
Assurant Solutions February 2015 - Present
Assurant Solutions August 2013 - January 2015
Publix May 2008 - August 2013
Skills
Market Research, Marketing Strategy, Social Media Marketing, Advertising, Marketing Research, Data Analysis, Microsoft Excel, Marketing, Microsoft SQL Server, PL/SQL
Education
Nova Southeastern University 2012 — 2014
MBA in Business Intelligence/Analytics
Florida International University 2004 — 2010
Bachelor of Science in Statistics, Statistics/Mathematics
L7 LLC. February 2014 - Present
Private Consulting (North America) December 2012 - Present
E*TRADE Financial December 2011 - November 2012
Wells Fargo June 2011 - December 2011
Assurant Solutions April 2010 - June 2011
MasterCard March 2009 - April 2010
Discovery Communications November 2008 - January 2010
Mercantil Commerce Bank October 2007 - October 2008
South Florida Public Adjusters Corp. April 2004 - November 2007
Network Lucidity Inc. July 2006 - September 2007
Skills
Project Management, Call Center Architecture, Information Technology, Business Analysis, Risk Management, Program Management, SDLC, Project Planning, Business Intelligence, Vendor Management, Project Delivery, Project Portfolio..., Process Improvement, Software Project..., Change Management, Agile Project Management, MS Project, Requirements Gathering, Process Engineering, Team Building, ERP, Analysis, Visio, IT Strategy, Software Documentation, Strategic Planning, Outsourcing, ITIL, PMO, Management, Team Leadership, Integration, IT Management, Business Process, Leadership, Business Process..., Enterprise Software, Cross-functional Team..., Strategy, Security, E-commerce, CRM
Education
Nova Southeastern University 2006 — 2007
Project Management Institute Certification Program
Florida International University 1994 — 1997
Associates, Computer Science
Assurant Solutions March 2014 - Present
Sysco August 2013 - February 2014
Samsung 2004 - 2012
Samsung Telecommunications America 2007 - 2008
Samsung Telecommunications America 2004 - 2006
Nokia / MarketSource Inc. 2003 - 2004
Blackstone Calling Cards 2000 - 2002
Seagram Americas 1999 - 2000
Reynolds American, Inc. 1988 - 1999
Skills
Product Training, Strategic Partnerships, Customer Service, Solution Selling, Key Account Management, Telecommunications, Sales Presentations, Wireless, Marketing Strategy, Selling, Sales Operations, Sales Management, Leadership, Business Development, CRM, Brand Management, Sales, New Business Development, Marketing, Retail, Strategy, Forecasting, Training, Direct Sales, Management, Enterprise Software, Merchandising, B2B, Product Marketing, Sales Process, Advertising, Competitive Analysis, Customer Retention, Account Management, Channel Partners, Key Account Development, Market Planning, Product Management, Salesforce.com, Go-to-market Strategy, Customer Satisfaction, Customer Experience, Team Building, Mobile Devices, Cross-functional Team..., Strategic Planning
Education
Florida International University
B.A. Bachelor of Business Administration-, Marketing - International business
AT&T January 2014 - Present
The Home Depot December 2012 - January 2014
Assurant Solutions June 2011 - December 2012
Sheridan Healthcorp December 2010 - June 2011
Bupa July 2009 - December 2010
MetLife July 2008 - June 2009
For Eyes, Inc. November 2004 - July 2008
ABC Distributing, LLC May 2002 - November 2004
Center Of Innovation and Knowledge Management (KM Labs) September 2000 - February 2002
Skills
Business Intelligence, Data Science, R, Data Warehousing, IT Strategy, Data Mining, Analysis Services, Microsoft SQL Server, Teradata, MDX, SSIS, Integration, T-SQL, Business Analysis, Databases, Software Project..., Oracle, Database Design, SQL, Stored Procedures, Data Modeling, Dimensional Modeling, Crystal Reports, TFS, Dashboard, ASP.NET, SSRS, ETL, VB.NET, .NET, SOA, ITIL, SDLC, SharePoint, Systems Analysis, PL/SQL, SQL Server, Application Development, Software Development, Agile Methodologies, Enterprise Architecture, Requirements Analysis, Web Services, Java, Visual Basic, C#
Education
Florida International University - Chapman Graduate School of Business 2010 — 2011
Master of Science (MS), Management Information Systems, 3.61
Florida International University 1997 — 2007
Bachelor of Science (BS), Computer Science
Miami-Dade County Election January 2008 - Present
Assurant Solutions 1997 - 2007
Assurant Inc 1996 - 2006
Skills
.NET, ASP.NET, Active Directory, Business Analysis, Business Intelligence, Crystal Reports, COBOL, DB2, Data Warehousing, Database Design, Databases, Disaster Recovery, Enterprise Architecture, IT Management, IT Strategy, ITIL, Microsoft SQL Server, JCL, Integration, Oracle, PL/SQL, PMP, Process Improvement, Requirements Analysis, Requirements Gathering, SDLC, SQL, SharePoint, Software Documentation, Software Project..., Systems Analysis, UML, Vendor Management, Visio
Education
Florida International University 1986 — 1990
Assurant Solutions June 2011 - Present
Assurant Solutions June 2011 - Present
Ryder System, Inc. May 2005 - June 2011
Ryder System, Inc May 2005 - June 2011
Education
Florida International University 2001 — 2005
Florida International University
Bachelors of Science, Computer Science
Assurant 2011 - Present
Assurant, Inc. August 2006 - May 2012
Assurant Solutions August 2006 - November 2008
Assurant August 2006 - April 2008
Education
Florida International University 2011 — 2012
Master of Science (M.S.), Information Technology
Florida International University 2000 — 2005
Bachelor of Science (B.S.), Information Technology
Assurant Solutions March 2015 - Present
Assurant Solutions March 2014 - March 2015
Assurant Solutions March 2013 - March 2014
Redecard April 2010 - March 2013
Philip Morris International May 2009 - April 2010
GE Money July 2008 - April 2009
GE Money February 2006 - June 2008
Skills
Talent Management, Human Resources, Training, Deferred Compensation, Organizational..., HR Consulting, HR Policies, Performance Management, Talent Acquisition, Employee Engagement, Employee Benefits, HRIS, Recruiting, Personnel Management, Gestão, Recursos humanos, Treinamento, Planejamento estratégico, Estratégia empresarial, Gestão de desempenho, Planejamento empresarial
Education
FIA 2012 — 2016
MBA, Gestão de Negócios
Fairfield University 2004 — 2006
BA, Psychology
Universidade Metodista de São Paulo 2000 — 2006
Assurant Solutions November 2007 - Present
American Bankers Insurance Group December 1998 - November 2007
State Farm Insurance 1997 - 1998
Skills
Strategic Planning, Insurance, Project Management, Project Planning, Marketing..., Marketing Research, Marketing Strategy, Critical Thinking, Lean Thinking, Compliance, Competitive Analysis, Customer Service, Leadership, New Business Development, Contract Negotiation, Problem Solving, Outsourcing, Creative Writing, PowerPoint, Visio, Microsoft Excel
Education
Florida International University 2011 — 2012
Masters, Healthcare MBA, Graduate Level
Florida International University 2007 — 2011
Bachelor's degree, Health Services Administration
Citrix September 2015 - Present
Cable & Wireless Communications June 2014 - September 2015
Assurant Solutions November 2013 - June 2014
FedEx February 2012 - June 2013
FedEx November 2006 - January 2012
FedEx October 2004 - October 2006
FedEx July 2003 - September 2004
FedEx March 2001 - June 2003
American Airlines January 2000 - March 2001
American Airlines October 1997 - January 2000
Skills
Transportation, Freight, Logistics, International Logistics, Marketing Strategy, Air Freight, Logistics Management, Pricing, Segmentation, Supply Chain Management, Supply Chain, Cross-functional Team..., 3PL, Shipping, Operations Management, Competitive Analysis, Customer Experience, Marketing Research, Data Analytics, Statistical Modeling, Negotiation, Management, Process Improvement, Forecasting, International Business, Strategic Planning, Analytics, Market Research, P&L Management, Freight Forwarding, Analysis, Transportation..., Customer Satisfaction, International Sales, Warehousing, Project Management, Sales Operations, Product Development, Marketing, Pricing Strategy, Key Account Management, International Trade, Strategy, Business Strategy, Business Planning, New Business Development, Financial Analysis, Business Development, Market Analysis, Marketing Management
Education
Florida International University
Master of Business Administration (MBA), International Business
Florida International University
Bachelor of Arts (B.A.), Business Administration
Schiller International University
Business Administration and Management, General
Assurant Solutions July 2013 - Present
Assurant Solutions February 2009 - June 2013
Mercy Hospital 1998 - 2000
American Bankers Insurance Group 1992 - 1994
Skills
Insurance, Management, Underwriting, Claim, New Business Development, Reinsurance, CRM, Process Improvement, Sales Management, Property & Casualty..., Fixed Annuities, General Insurance, Vendor Management, Program Management, Customer Retention, Account Management, Operations Management, Risk Management, Call Centers, Business Analysis, Financial Analysis, Product Development, Project Management, Strategy, Sales, Business Development, Leadership, Visio, Strategic Planning, Call Center, Wireless, Business Intelligence, Business Process..., Change Management, Cross-functional Team..., Financial Risk, Team Building, Marketing, SDLC, Analysis, Financial Services, Claims Management, Negotiation, Relationship Management, Marketing Strategy, Training, Business Planning, Business Strategy, Competitive Analysis, Team Leadership
Education
Nova Southeastern University 1995 — 1996
MBA, Business Administration
Florida International University 1988 — 1991
BS IE, Systems and Industrial Engineering
Miami Dade College 1984 — 1988
AA, Engineering Prep
EmblemHealth May 2013 - Present
EmblemHealth Administrators, an EmblemHealth Company August 2009 - Present
TPW Consulting October 2007 - Present
Assurant Solutions August 1982 - August 2007
Skills
Process Improvement, Conflict Management, Change Management, Cross-functional Team..., Organizational..., Employee Relations, Mentoring, Strategic Planning, Performance Management, Talent Acquisition, Operations Management, Insurance, Project Management, Personnel Management, Leadership Development, Project Planning, Strategy, Team Building, Leadership, Onboarding, Policy, Employee Benefits, Vendor Management, Forecasting, Executive Management, Management, Human Resources, Recruiting, Program Management, Coaching, Employee Engagement, Talent Management, Training
Education
Florida International University 2007 — 2008
MS, Human Resource Management
University of Iowa 1976 — 1978
M.A., Political Science
Southern University and Agricultural and Mechanical College at Baton Rouge 1973 — 1976
B.A., Political Science
Assurant Solutions August 2013 - Present
Avaya June 2007 - July 2013
Avaya March 2004 - June 2007
Avaya February 2000 - March 2004
Avaya November 1998 - February 2000
Lucent Technology 1998 - 2000
META, Inc. August 1991 - November 1998
American Express April 1982 - July 1991
American Express 1982 - 1991
American Express 1982 - 1991
Skills
Unified Communications, Telecommunications, Process Improvement, VoIP, Sales Operations, Business Process, Management, Avaya, Event Management, Operations Management, Telephony, Managed Services, Sales, Project Management, Financial Analysis, Analysis, Channel, Contact Centers, Training, Budgets, SIP, Solution Selling, Project Planning, Pre-sales, Team Leadership, IP, Call Center, Finance, Networking, Pricing, Negotiation, Corporate Events, Cross-functional Team..., Team Building, Project Portfolio..., Call Centers, Sales Compensation, Wireless, Professional Services
Education
Nova Southeastern University
Masters in International Business Administration
Florida International University
Certificate, Human Resources Management and Services
Lucent Technologies
Certificate, Financial Contracting
Assurant Solutions October 2013 - Present
Assurant Solutions August 2006 - Present
Assurant Solutions February 2005 - August 2006
Eberjey Intimates December 2002 - April 2004
Daca Environmental January 2000 - December 2002
Skills
Compliance, Legal Compliance, Notary Public, Analysis, Software Documentation, Legal Research, Legal Writing, Management, Training, Program Management, Accounting, System Administration, Insurance Law, Risk Management, Reinsurance, Process Improvement, Performance Management, Property & Casualty..., Customer Service, Microsoft Office, Customer Satisfaction, Insurance, Finance, Business Analysis
Education
Florida International University 2008 — 2009
MBA, Business Administration
University of Miami - School of Business 1998 — 2001
BA, Finance
Assurant Specialty Property March 2015 - Present
Assurant Specialty Property March 2013 - February 2015
Assurant Specialty Property October 2006 - March 2013
Assurant Specialty Property July 2005 - October 2006
Assurant Solutions May 2005 - July 2005
Skills
Insurance, Lotus Notes, Process Improvement, Microsoft Excel, Financial Analysis, Sarbanes-Oxley Act, Accounting, Software Documentation, Business Analysis, Reinsurance, Auditing, Microsoft Word, Microsoft Office, Crystal Reports, Government Accounting, Training, Financial Reporting, Account Reconciliation, Access
Education
Miami Dade College 2010 — 2011
College Certificate in Business Specialist – Accounting and Budgeting
Florida International University 2001 — 2004
BA, Biological Sciences
Miami Dade College 2000 — 2001
AA, Bioloy
Genesys March 2013 - Present
Genesys April 2011 - February 2013
Genesys April 2005 - April 2011
Genesys March 2005 - 2007
Assurant Solutions February 2004 - March 2005
Assurant Solutions 1999 - 2004
Skills
Team Leadership, Process Improvement, Business Strategy, Genesys, Call Center, IVR, PMP, Software Project..., Deployment, Business Management, System Deployment, Pre-sales, Vendor Management, Management, Leadership, Call Centers, CRM, Enterprise Software, Telecommunications, Disaster Recovery, Integration, SaaS, SDLC, Cloud Computing
Education
Florida International University 1993 — 1996
Bachelor of Science, Management Information Systems
Assurant Solutions June 2015 - Present
Assurant Solutions June 2015 - Present
The BARBRI Group October 2012 - June 2015
Vivant Skin Care April 2010 - August 2012
Azopharma January 2008 - June 2010
Skills
New Business Development, Marketing Communications, Business Development, Marketing Strategy, Pharmaceutical Industry, Marketing, Email Marketing, Marketing Management, Lead Generation, Online Advertising, Strategy, Digital Marketing, Management, Strategic Planning, Account Management, Product Marketing, Social Media Marketing, Market Research, Copywriting, Trade Shows, Customer Service, Event Marketing Strategy, Marketing Event Planning, Online Marketing, CRM, B2B Marketing, Direct Marketing, Brand Management, Strategic Partnerships, Leadership
Education
Florida International University 2011 — 2013
Master of Business Administration (MBA)
Florida International University 2004 — 2007
BA, Marketing
Capital One December 2012 - Present
Genworth Financial November 2004 - November 2012
UnitedHealth Group March 2004 - November 2004
Assurant Solutions June 2001 - November 2003
Education
St. Thomas University School of Law 1997 — 2000
JD
Florida International University 1994 — 1997
BA, Political Science/ Criminal Justice
Temple University 1993 — 1994
Assurant Solutions April 2010 - Present
Assurant 2006 - April 2010
Skills
PMP, MS Project, Visio, Process Improvement, Business Process..., Program Management, Risk Management, Business Analysis, Cross-functional Team..., Project Management, Six Sigma, Process Engineering
Education
Florida Atlantic University
Bachelor of Arts (B.A.), Chemistry
Florida Atlantic University
Bachelor of Science (BS), Medical Technology
Assurant Solutions August 2013 - Present
Assurant February 2007 - August 2013
Assurant Solutions June 2004 - January 2007
Assurant Solutions November 1998 - June 2004
Skills
Claim, Customer Service, Process Improvement, Insurance, Analysis, Fraud, Business Analysis, Risk Management, Leadership, Microsoft Office, Data Analysis, Property & Casualty..., Underwriting, Workers Compensation, Management, Access, Software Documentation, SDLC, Visio, Lotus Notes, SharePoint, Auditing, Financial Analysis, Finance, Training, Vendor Management
Education
Florida Atlantic University 2014 — 2016
Master's Degree, Forensic Accounting
Florida International University - College of Business 2006 — 2008
BA, Finance
Florida State University 1990 — 1991
Music Education
Miami Dade College 1988 — 1990
AA, Music Performance
Assurant Solutions March 1997 - Present
gatofrito.com 1967 - 2014
Skills
Insurance, PowerPoint, Lotus Notes, Underwriting, Risk Management, Process Improvement, Microsoft Office, Research, Quality Assurance, Leadership Development, Public Speaking, Staff Development, Claim, Call Centers, Access, Analysis
Education
Florida International University 1990 — 1997
MIS
Assurant Solutions January 2011 - Present
Skills
SOA, Visual Communication, Project Management, Enterprise Architecture, IT Management, Database Design, IT Strategy, Software Development..., Business Intelligence, Microsoft SQL Server, ASP.NET, .NET, UML, Process Improvement, Testing, Team Management, Business Strategy, Information Technology, Databases, SQL, VB.NET, Project Portfolio..., Management, Software Development, PMO, PMP, Six Sigma, Oracle, Software Project..., Scrum, Agile Methodologies, Integration, Solution Architecture, XML, MS Project
Education
Florida International University 1996 — 1997
Master of Science, Computer Science
Florida International University 1994 — 1996
Bachelor of Science, Computer Science
Prestige Cruise Holdings January 2013 - Present
Ryder System, Inc. April 2010 - December 2012
Assurant Solutions November 2004 - April 2010
Skills
XP, Design Patterns, SSRS, Microsoft SQL Server, .NET, SQL, C#, jQuery, Backbone.js, Ext JS, ASP.NET MVC, WCF Services, Sockets, HTML 5, CSS3, T-SQL, Software Development, SSIS, JavaScript, LINQ, Database Design, ASP.NET, Java, VB.NET, CSS, ASP
Education
Florida International University 2002 — 2004
BS, Computer Science
Assurant Solutions October 2002 - Present
Skills
Insurance, Process Improvement, Analysis, Financial Analysis, Business Analysis, Account Reconciliation, Accounting, Change Management, Financial Reporting, General Ledger, Sarbanes-Oxley Act, Strategy, Project Management
Education
Florida International University
Bachelor's degree
Assurant Solutions July 1997 - Present
Education
Florida International University 1988 — 1991
Bachelor, Information Systems Management
Miami Dade College 1983 — 1986
AA, Business Administration
Assurant Solutions May 2013 - Present
Prince William County of Virginia March 2011 - May 2013
Miami-Dade County February 2009 - March 2011
City of North Miami March 2008 - February 2009
City of Hialeah June 2006 - March 2008
Skills
Databases, GIS, ArcGIS, .NET, PostgreSQL, Flex, Python, JavaScript, C#, HTML, CSS, ActionScript, Dojo, SDE, ArcCatalog, Web Applications, ArcSDE, ArcGIS Server, Architectures, ArcObjects, ESRI, Microsoft SQL Server
Education
Florida International University 2004 — 2007
BS, Information Technology
Ebix, Inc. October 2012 - Present
Becker Professional Review January 2014 - January 2014
Harland Clarke July 2008 - September 2012
MedQuest Associates February 2007 - July 2008
Assurant Solutions October 2006 - December 2006
American Maritime Officers Plans August 2004 - August 2006
American Maritime Officers Plans September 2002 - August 2004
Skills
Sarbanes-Oxley Act, General Ledger, PeopleSoft, Variance Analysis, Financial Analysis, Financial Reporting, Process Improvement, SAP, Accounting, Forecasting, Financial Modeling, IT Audit, Internal Controls, Microsoft Office, Lotus Notes, Platinum, Great Plains Software, FRx, Monarch, Winshuttle, HP Asset Manager, XBRL, Account Reconciliation, Accounts Payable, Sarbanes-Oxley, Fixed Assets, Financial Statements, GAAP, Accruals, SEC filings, Journal Entries, Bank Reconciliation, Expenses, Analysis, Employee Benefits, Fixed Asset Management, Financial Accounting, Depreciation, Accounts Receivable, US GAAP, Outlook, Microsoft Excel, Sage MAS 200, Sage FAS 100, Payroll
Education
Florida A&M University 1998 — 2001
Bachelor of Science (BS), Accounting
University of Miami Leonard M. Miller School of Medicine 1997 — 1998
Assurant, Inc. July 2015 - Present
Assurant, Inc. February 2014 - Present
Assurant, Inc. January 2013 - February 2014
Assurant Solutions 2011 - 2012
Assurant Solutions 2010 - 2011
Assurant Solutions 2008 - 2010
Assurant Solutions 2007 - 2008
Skills
Visio, Business Analysis, SDLC, Process Improvement, Vendor Management, Business Requirements, Systems Analysis, Business Process, Software Documentation, Requirements Analysis, Business Process..., Access, Insurance, Business Intelligence, SQL, Data Analysis, Cross-functional Team..., Project Management, Databases, Call Centers, Oracle SQL, IVR, Relationship Management, Offshore Outsourcing, Task Management, Test Coordination, Distributed Teams, Handle Confidential..., Team Leadership, Financial Services, Service Level Agreements, Cross-functional..., Transformational..., Sarbanes-Oxley, Value-added, Treasury Management, Office 365, Enterprise Systems...
Education
Nova Southeastern University - H. Wayne Huizenga School of Business and Entrepreneurship 2008 — 2010
MBA, Business Administration
Florida International University 2002 — 2006
B.S., Physical Education, Sports Management, Business (minor)
Assurant Solutions 2009 - 2010
Assurant Solutions 2001 - 2009
CompDent Corporation 1994 - 2001
Skills
Employee Benefits, Insurance, CRM, Management, Risk Management, Project Management, Human Resources, Customer Satisfaction, Sales, Business Planning, Auditing, Claim, System Administration, Financial Services, Time Management, Teamwork, Process Improvement, Record Retention..., Business Process..., Credit Credit Insurance, Mergers & Acquisitions, Finance, Call Centers, Training, Banking, Leadership, Accounting, Performance Management, Executive Management, Software Documentation
Education
University of Miami 2014 — 2014
Paralegal Certification
Florida International University
Legal Studies Certification, Legal Secretary
Miami Dade Community College
A.S., Business/Executive Secretary
Collier County Public Schools August 2013 - Present
Miami Dade College November 2012 - March 2014
Miami-Dade County Public Schools September 2003 - August 2013
Assurant Solutions November 1998 - August 2003
Skills
Teaching, Spanish, Curriculum Design, Classroom, ESL, Teaching English as a..., English, Research
Education
Nova Southeastern University 2004 — 2006
Master of Science (M.S.), TESOL - Teaching English to Speakers of Other Languages
Florida International University 1990 — 1995
Bachelor of Arts (B.A.), International Relations
Miami Dade College 1987 — 1990
Associate in Arts, Liberal Arts
Assurant Solutions July 2006 - Present
Carnival Cruise Lines January 2001 - July 2006
LAN Airlines January 1998 - January 2001
Skills
Fluent in Spanish, MS Office, Windows XP, Amadeus GDS, Lotus Notes, Novell, Automotive, Analytics, Data Center, PowerPoint, Problem Solving, Tourism, Call Centers, Training, Leadership, Strategic Planning, Insurance, Customer Service, Troubleshooting, Process Improvement
Education
Miami Dade College 2010 — 2011
No degree, Mechanical Engineering
Florida International University
BA in Accounting
Locke Lord LLP August 2015 - Present
FS Holdco (HRG Group, Inc.) March 2014 - August 2015
Fidelity & Guaranty Life 2010 - February 2014
Assurant Solutions 2009 - 2009
Emory University Controller 2008 - 2009
Skills
Corporate Governance, Litigation, Securities Regulation, Commercial Litigation, Corporate Law, Securities, Mergers & Acquisitions, Civil Litigation
Education
Emory University School of Law 2006 — 2009
Doctor of Law (JD)
Vanderbilt University 2001 — 2005
Bachelor of Arts (BA)
Assurant Solutions April 2014 - Present
Florida International University May 2013 - July 2013
Miami Dade College May 2005 - August 2012
Skills
Statistics, Mathematics, Data Analysis, R, SAS, SPSS, Stata, Minitab, Matlab, Maple, Microsoft Office, Research, Mathematical Modeling, SAS Programming, SAS programming, Statistical Modeling, Time Series Analysis, Business Analysis, Microsoft Excel
Education
Florida International University 2012 — 2014
Master of Science (M.S.), Statistics, Cum Laude
Florida International University 2008 — 2011
Bachelor of Science (B.S.), Mathematics, Cum Laude
Miami Dade College 2004 — 2006
Associate of Arts (AA), Mathematics
Assurant Solutions May 2005 - Present
SunTrust Bank January 1997 - December 2000
Skills
Risk Management, Insurance
Education
Florida International University 1997 — 2000
Bachelor of Arts (B.A.), Finance, General
Assurant Solutions October 2001 - Present
John Alden Insurance Co. October 1987 - August 1998
Education
Florida International University
Bachelor of Business Administration (BBA), Accounting and Business/Management
Florida International University - College of Business Administration
Accounting and Business Administration, Accounting and Business/Management
Saint Brendan High School
High School Diploma
Assurant Solutions April 2015 - Present
Assurant Solutions October 2008 - April 2015
Merrill Lynch 1996 - 2001
Skills
Analytics, Financial Analysis, Managerial Finance, Strategic Financial..., Financial Accounting, Account Management, Account Reconciliation, Financial Services, Operations Management, Office Management, Project Planning, Business Analysis, Accounting, Financial Planning, Marketing, Banking, Management, Predictive Modeling, Project Management
Education
Nova Southeastern University 2010 — 2011
Master of Business Administration (MBA)
Florida International University
Bachelor of Business Administration (B.B.A.), Finance, General
Bank of America September 2012 - November 2013
Assurant Solutions April 2008 - May 2010
AT&T January 2004 - January 2008
Skills
Customer Driven, Experienced Trainer, Proficient Typing Skills, Bilingual-English/Spanis..., Highly motivated..., Highly detail oriented, Highly responsible, Highly Reliable, Order Processing, Decisiveness, Creative Problem Solving, Customer Service, Lotus Notes, Microsoft Office, Microsoft Excel, PowerPoint, Windows XP Pro, Windows Vista, Mac OS, Kronos, AS400 system, Outlook
Education
Walden University 2014 — 2015
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Florida Career College-Miami 2011 — 2012
Certification in Medical Assistant, Medical/Clinical Assistant
Assurant Solutions Risk AdministratorAMSIOctober 2011 - December 2014
Education
Rollins College 2004 — 2008
Florida Atlantic University