Assurant Solutions
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Assurant Solutions Employees
Cox Media Group May 2014 - Present
Instawares August 2012 - May 2014
Assurant Solutions 2012 - August 2012
USA Health Insurance February 2011 - February 2012
3rd Home September 2009 - October 2010
TrainerTV.com September 2007 - June 2009
University Directories June 2006 - August 2006
Chi Phi Fraternity 2004 - 2005
Skills
Google Analytics, SEO, Social Media Marketing, Web Design, Social Media, Keyword Research, SEM, Photoshop, Copywriting, Google Adwords, Google Webmaster Tools, Microsoft Office, Corporate blogging, HTML, Wordpress, Dreamweaver, Salesforce.com, Drupal, Windows, Email marketing, Digital video, Final Cut Pro, css, JavaScript, PHP, Google Maps, Google Website Optimizer, MySQL, jQuery, Google Docs, Forms Processing, Forms Design, rss, Illustrator, Mac OS, Keyword Analysis, Keyword Advertising, ppc, After Effects, Premiere, Windows Media Encoder, mamp, springmetrics, Olark, Creative Writing, Resume Writing, Digital Photography, Adobe Bridge, Facebook, E-commerce
Education
University of Vermont 2005 — 2007
Bachelor of Arts, Dual Major: Film & Television and English
Clemson University 2003 — 2005
Bachelor of Arts, Business Management.
Meadville High School 1999 — 2003
Protect Your Bubble September 2014 - Present
Protect Your Bubble January 2014 - September 2014
Assurant Solutions August 2013 - January 2014
Assurant Solutions February 2013 - August 2013
Assurant Solutions September 2012 - February 2013
Request Carpet Services February 2011 - August 2012
Colorado Democratic Party October 2010 - November 2010
Target August 2007 - August 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Budgets, Time Management, Management, Data Entry, Sales, Account Management, Call Centers, Social Media, Team Leadership, Customer Satisfaction, Leadership, Customer Experience, CRM, Marketing Strategy, Strategic Planning
Education
Colorado State University 2008 — 2012
Bachelor of Arts (B.A.), Political Science and Government
Mountain Vista High School 2004 — 2008
Hazelden Betty Ford Foundation September 2013 - Present
Hazelden Betty Ford Foundation January 2012 - Present
Hazelden Foundation January 2012 - September 2013
7 Medical Systems March 2009 - January 2012
St. Croix Regional Medical Center May 2007 - February 2010
SCRMC 2007 - 2008
Manex January 2006 - May 2007
Assurant Solutions August 2003 - March 2006
Medtronic October 2000 - July 2003
Skills
Dragon Certified..., NCP Certified, ITIL, Project Management, Business Analysis, Process Improvement, Software Documentation, Change Management, Troubleshooting, SharePoint, Vendor Management, Software Project..., Security, Team Building, SQL, Analysis, Databases, Oracle, Visio, Software Development, Requirements Analysis, Testing, Integration, SDLC, Healthcare Information..., EHR, EMR, Healthcare, HIPAA, Training, Management, HL7, Software Implementation, IT Management, Health Information..., Ambulatory, IT Strategy
Education
Century College 1988 — 1989
Gelco Travel Academy 1988 — 1988
Certificate
Chisago Lakes High Scghool
T-Mobile December 2005 - Present
Assurant Solutions September 2012 - March 2013
Target April 2004 - March 2008
Skills
Call Centers, Call Center, Customer Experience, Customer Satisfaction, Professional..., Telecommunications, Customer Retention, Sales Operations, Vendor Management, Training, Wireless, Cross-functional Team...
Education
Chemeketa Community College
General Studies
South Salem High School 1999 — 2003
High School Diploma, General Studies
CompTIA November 2014 - Present
Freedom Staffing February 2015 - Present
Epsilon Technology Solutions July 2014 - January 2015
Kforce November 2013 - July 2014
The Experts July 2013 - September 2013
The Experts July 2011 - May 2013
United States Marine Corps January 2006 - June 2011
Assurant Solutions April 2004 - January 2006
ACS Government Solutions Group June 1998 - June 2002
Skills
Troubleshooting, Security, Active Directory, Help Desk Support, Software Installation, Windows 7, Computer Repair, Windows XP, Networking, Cisco Technologies, Security+, Security Clearance, Computer Hardware, A+ Certified, Computer Security, Information Assurance, Network Administration, Information Technology, Software Documentation, COMSEC, Technical Support, Microsoft Office, Customer Service, Military, DoD, XP, Network Security, System Administration, Servers, Windows Server, DNS, Military Experience, HP, Firewalls, IT Service Management, System Deployment, Linux, Switches, Customer-focused, Military Training, Quality Assurance, Active Directory..., VPN, Information Security, Network Engineering, Enterprise Network..., Cisco Call Manager, Unified Communications, Leadership, Management
Education
Central Texas College
Associate of Arts (A.A.)
Great Plains Technology Center
Certificate, Cisco Networking Academy 1-4
University of Southern California
N/A, Political Science
Lawton High School
College/University Preparatory and Advanced High School/Secondary Diploma Program
Potential Energy Productions January 2013 - Present
Potential Energy Productions November 2012 - Present
Comanche Nation Casino August 2013 - November 2013
Assurant Solutions January 2009 - June 2012
Assurant Solutions August 2008 - June 2012
IHSS May 2007 - August 2007
Veterans Service Office March 2006 - January 2007
Texas Pride Towing and Recovery April 2003 - June 2003
Skills
Technical Support, Customer Service, Customer Satisfaction, Computer Repair, Filing, Answering Phones, Question Answering, Leadership, Team Building, Teamwork, Team Leadership, Telephone Skills, Training, Program Management, Troubleshooting, Data Entry, Time Management, Microsoft Word, Call Centers
Education
College of the Redwoods 2005 — 2008
College of the Redwoods 2005 — 2008
AA, General Studies
Job Corps 2003 — 2004
GED, Culinary Arts/Chef Training
Assurant Solutions August 2013 - Present
Assurant Solutions August 2013 - Present
T Wireless March 2009 - Present
ATT March 2009 - February 2011
AT&T Mobility 1995 - 2011
AT&T Mobility 1995 - 2011
T Wireless January 2007 - March 2009
Cingular Wireless Learning Services Dept March 2005 - January 2007
Cingular Wireless Company June 1999 - March 2005
Cellular One/SBC Company June 1998 - June 1999
Skills
Training, Customer Satisfaction, Leadership, Employee Training, Sales Operations, Management, Sales, Coaching, Customer Retention, Retail, Wireless, Customer Service, Customer Experience, Direct Sales, Team Leadership, Telecommunications, Team Building, Strategy, Mobile Devices, Inventory Management, Cellular Communications, Account Management, CRM, Call Centers, Cross-functional Team..., Human Resources, Merchandising, Negotiation, Process Improvement, Program Management, Sales Management, Sales Process, Selling, Vendor Management
Education
Carroll University 1989 — 1992
Waukegan East High School 1985 — 1989
Carroll University
Communication Management
College Preparatory
McKinley Theological Seminary
Pastoral Studies
Trinity International University
Business Administration
Assurant Solutions October 2006 - Present
Moyle Petroleum Company May 1995 - October 2006
Ketel Thorstenson, LLP December 1985 - May 1995
Skills
Financial Analysis, Financial Reporting, Corporate Finance, Treasury Management, Financial Accounting, Strategic Financial..., Collaboration, Credibility, Competitive Analysis, Organizational..., Professional Experience, Business Decision Making, Analysis
Education
Chadron State College 1982 — 1985
Bachelor of Arts (BA), Accounting and Business/Management
EY September 2011 - Present
Assurant Solutions October 2010 - March 2012
Bullzi Coach January 2005 - December 2010
Accenture 2006 - 2009
Accenture 2004 - 2005
NamDiamonds 2002 - 2004
Deloitte Consulting 2001 - 2001
Skills
Marketing Strategy, Marketing Management, Marketing Communications, Marketing..., Microsoft Office, Communications Strategy, Cross-functional Team..., Change Leadership, Marketing, Email Marketing, Strategic Communications, Integrated Marketing, Leadership, Business Development, Market Research, Strategy, Management, Strategic Planning, Social Media, Project Management, Advertising, Public Relations, Business Strategy, Analytics, Social Media Marketing, Digital Strategy
Education
Clark Atlanta University 1997 — 2001
Bachelor of Arts, Business Administration: Marketing
KPMG November 2014 - Present
IBM February 2013 - November 2014
Assurant Solutions November 2003 - December 2012
Lowes Theaters October 1997 - November 2003
Cinemark Theaters March 1994 - October 1997
Skills
A+ Certified, XP, Printers, System Administration, Windows 7, Computer Repair, Customer Service, Hardware, Access, Customer Satisfaction, Laptops, Software Documentation, Help Desk Support, Computer Hardware, Technical Support, Management, Microsoft Office, Leadership, Project Management, Microsoft Word, Team Building, Public Speaking, Troubleshooting, Event Planning, Sales
Education
Collin County Community College 2009 — 2012
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Richland Community College 1996 — 2003
Lake Highlands High School 1993 — 1996
High School Diploma
Surge Entertainment Group, LLC June 2013 - Present
Ascendo Resources May 2012 - May 2013
Assurant Solutions February 2010 - May 2012
B/E Aerospace 2008 - February 2010
Skills
Sarbanes-Oxley Act, Accounting, Financial Reporting, Auditing, General Ledger, Forecasting, Financial Analysis, Internal Controls, Accounts Payable, PeopleSoft, Account Reconciliation, Financial Accounting, QuickBooks, Accounts Receivable, Internal Audit, SEC filings, Human Resources, Recruiting, Variance Analysis, GAAP, Finance, Budgets, Payroll
Education
Nova Southeastern University 2012 — 2012
Master's degree, Accounting
Eastern Michigan University 2003 — 2008
Bachelors, Accounting & Information Systems
WEICHERT REALTORS BEST BEACH REAL ESTATE November 2014 - Present
All Risk Consultants, LLC May 2006 - Present
The Insurance Factory, LLC March 2012 - Present
Touch Boutique and Touchdolls.com February 2012 - Present
Cunningham Lindsey January 2005 - July 2006
Assurant Solutions November 2000 - January 2006
Skills
Claim, Customer Service, Negotiation, Commercial Insurance, Insurance, Property & Casualty..., Claims Management, Property Damage, Training, Time Management, Claims Handling, Commercial Lines, Marketing, Liability, Legal Liability, Strategic Planning, Advertising, Underwriting, General Insurance, Insurance Policies, Water Damage Restoration, Plumbing Fixtures, Structural Analysis, Mold Remediation, Denials, Mediation, Appraisals, Sales, Online Advertising, Social Media, Networking, Happy Hour, Team Building, Connectivity, Policy Analysis, Lightning Protection, Storm Damage, Theft Prevention, Awareness Raising, Computer Proficiency, Troubleshooting, Fine Dining, Health Education, Umbrella Insurance
Education
City University of New York-Hunter College 1995 — 1996
n/a, liberal arts
ClubCorp August 2015 - Present
Assurant Solutions June 2006 - August 2015
Assurant Solutions April 2001 - May 2006
Skills
Active Directory, Troubleshooting, Software Documentation, Vendor Management, Process Improvement, Windows XP, Tripwire, Cisco Router..., VLAN, Cisco Switch..., Servers, VMware, Lotus Notes, Windows 7, Microsoft Applications..., Technical Writing, Windows Server, Disaster Recovery, Microsoft SQL Server, Novell, XP
Education
Western Governors University 2013 — 2015
MS Information Security and Assurance, Security System Installation, Repair, and Inspection Technology/Technician
DeVry University-Texas 2006 — 2013
Bachelor of Science (BS), Network Communication and Management
Morrow & Co June 2013 - Present
Dimont & Associates 2012 - 2013
Allstate August 2011 - August 2012
Assurant Solutions November 2007 - April 2010
Sallie Mae April 2007 - November 2007
Skills
Customer Service, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, 10 Key, Citrix, Learning Quickly, OCD, Computers, Windows 95, Microsoft Windows 98, Windows 2000, Windows XP Pro, Windows Vista, Windows 7, Windows 8, Lotus Notes, Internet, RightFax
Education
DeVry University-Texas 2011 — 2017
Assurant Solutions December 2013 - Present
IRS Tax Preperation November 1996 - Present
J P MORGAN CHASE June 2011 - June 2013
Citi Financial / WEST AT HOME February 2008 - March 2011
Blue Cross Blue Shield March 2006 - February 2008
Law Firm April 2005 - March 2006
Fleet Funding / WAMU September 1992 - February 2005
Skills
Loss Mitigation, Escrow, Taxes,, Collections, Loan Servicing, Loan Origination, Loan Auditing, Customer Service, IRS Tax Preperation, Quality Assurance, Data Entry, Process Improvement, Call Centers, Banking, Microsoft Office, Mortgage Lending, Analysis, Risk Management, Leadership, Credit, Access
Education
DeVry University 2011 — 2014
Bachelor of Business Science in Accounting, Accounting and Finance
H & R BLOCK TAX SERVICE 1996 — 1996
IRS TAX CERTIFICATION, TAXES
Florence-Darlington Technical College
Associate Degree of Marketing
Johnson C. Smith University - JCSU
Bachelor of Applied Science in Marketing, Marketing Research
Assurant Solutions January 2013 - Present
Merritt Hawkins December 2011 - January 2013
The Story Agency, LLC August 2009 - December 2011
Impulse Marketing Group January 2007 - December 2008
Inner Harbour Hospital (now a part of Youth Villages) August 2005 - February 2007
Skills
Marketing, Direct Sales, New Business Development, Employee Benefits, Benefits Administration, Customer Relations, Professional Networking, Customer Service, Business Networking, Client Management, Project Management, CRM, Cold Calling, Sales, Strategic Planning, Management, Selling, Customer Satisfaction, Negotiation, Product Development, Account Management, Insurance, Healthcare, Training, Team Building, Strategy, Leadership, Business Development, Sales Management
Education
Emory University 1996 — 2000
Bachelor of Arts (BA), Psychology
Rush Computer Rentals/ an Electro Rent Company February 2015 - Present
ABBTECH July 2010 - Present
AT&T U-verse for Pinnacle Technical Resources December 2008 - July 2009
CSC/GWA for Select Staffing August 2008 - September 2008
Rentsys, Inc June 2006 - June 2008
Assurant Solutions November 2005 - June 2006
Sprint PCS Wireless Vision July 2003 - November 2004
Skills
Computer Building, Computer Hardware, Computer Repair, Computer Maintenance, Troubleshooting, Windows 2000, Software Installation, Networking, Microsoft Office 2003, Active Directory, Printers, Hardware, Windows XP Pro, Laser Printers, Windows Vista, Blackberry, Desktop Computers, Laptops, Remote Desktop, Testing, Servers, Server Administration, Virus Removal, HP, Windows Server, Norton Ghost, VoIP, Operating Systems, Network Administration, VMware, XP, Windows 7, Routers, A+ Certified, Windows, Hardware Support, Computer Security, Wireless Networking, Dell Computers, Microsoft Certified..., Technical Support, Microsoft Windows 98, Switches, Help Desk Support, Windows XP
Education
Dallas County Community College 2008 — 2014
Computer/Information Technology Administration and Management, 3.0
Tulsa Community College 10300 E. 81st 2000 — 2003
Associates Degree, Computer Information Systems; Networking
Wright Christian Academy 1991 — 1993
diploma
Assurant Solutions January 2012 - Present
Assurant Solutions March 2008 - December 2011
Skills
Computers, People Skills, Claim, Employee Benefits, Life Insurance, Customer Service, Health Insurance, Whole Life, Building Relationships, Underwriting, Medicare, Analytical Skills, Training, Fixed Annuities, Disability Insurance, Health Savings Accounts, Brokers, Sales, Account Management, Time Management, Term Life Insurance, Forecasting, Critical Illness, Team Building, Property & Casualty..., Customer Retention, Sales Management, Insurance, Accident, Commercial Insurance, Long-term Care, Medicare Part D
Education
Brevard Community College
Front Range Community College
Assurant Solutions April 2015 - Present
Zodiac Aerospace September 2014 - Present
Flextronics 2013 - September 2014
Para-Chem Southern Inc 2010 - January 2013
TEXSAND DISTRIBUTORS, LP 2007 - 2010
Olympus America Inc 2001 - 2007
Frank-Lin Distiller 2000 - 2002
Tonka/Hasbro Inc 1990 - 2000
Skills
Lean Manufacturing, Materials Management, Continuous Improvement, Team Building, Process Improvement, Manufacturing, Logistics, Purchasing, Procurement, Quality Assurance, Product Development, Supply Chain, Leadership, Management, Cross-functional Team...
Education
Perry Johnson Inc
The Center for Applied Competitive Technologies - De Anza College
Ysleta High School 1985 — 1990
De Anza College
Olympus
Take a Look Real Estate Brokers September 2015 - Present
Network Marketing March 2013 - Present
Christian Edu-Care January 2012 - Present
Operation Giveback January 2010 - Present
St. John Missionary Baptist Church January 2006 - Present
Clark County Combined Health District 2010 - 2012
Reach Magazine August 2010 - April 2011
Wade Residence August 2006 - July 2007
Assurant Solutions September 2001 - January 2003
Sears, Roebuck and Company August 1998 - June 2001
Skills
Advertising, Social Media Marketing, Marketing Communications, Social Networking, Social Media, Customer Service, Event Planning, Nonprofits, Sales, Public Speaking, Public Relations, Small Business, Recruiting, Management, Training
Education
Clark State Community College 2008 — 2010
Graphic Design
Central State University 1997 — 2001
B.S, Business Administration; Marketing
Assurant Solutions 2014 - Present
Honda Canada Finance Inc. 2010 - 2013
Honda Canada Finance Inc. 2009 - 2010
Honda Canada Finance Inc. 2008 - 2009
General Motors 2005 - 2008
General Motors 2002 - 2005
General Motors 2000 - 2002
Hartwell 1997 - 1999
Nidd Vale Motors (GM Dealership) 1995 - 1997
Skills
Public Relations, Credit, Customer Retention, Customer Satisfaction, Relationship Management, Automotive, Sales Management, Sales Process, Finance, Forecasting, Negotiation, Account Management, Financial Analysis, Team Building, Strategic Planning, Management, Vehicles, Credit Analysis, Sales, Microsoft Excel, Credit Risk, Leadership Development, Team Leadership, Coaching, Building Relationships, Supervisory Skills, Operating Budgets, Leadership, Marketing, Strategy, Budgets, Retail, Marketing Communications
Education
Chartered Institute of Marketing
Professional Diploma in Marketing
Leeds Metropolitan University
BSc (Hons), Health & Psychology
Diageo May 2014 - Present
Diageo June 2013 - Present
Assurant Solutions March 2010 - October 2011
Assurant Solutions October 2009 - March 2010
Assurant Solution January 2009 - October 2009
Economic Commission - French Embassy January 2005 - August 2005
Skills
Microsoft Office, Coaching Staff, Team Leadership, Recruiting, Conflict Resolution, Teamwork, Team Management, Collaborative Problem..., Mentoring, Training, Customer Service, Coaching, Call Centers, Leadership Development, Management, Quality Assurance, Performance Management, Human Resources, Process Improvement, Insurance, CRM, Change Management, Business Process..., Analysis, Cross-functional Team...
Education
St. Lawrence College 2008 — 2009
Business Management Certificate, Ontario Management Development Program
IECS - The Strasbourg Graduate School of Management 2001 — 2005
Master, Marketing
Queen's University 2003 — 2004
Exchange student, Bachelor of Commerce (B.Com.), Marketing
Assurant Solutions May 2013 - Present
Sears Canada March 2012 - April 2013
Bell Canada January 2010 - February 2012
Bell TV January 2009 - January 2010
Bell TV February 2007 - January 2009
Bell TV January 2008 - April 2008
Skills
Supply Chain Management, Vendor Management, Reverse Logistics, Distribution Management, Sourcing & Procurement, Supplier Negotiations, Project Portfolio..., Cost Containment, Value Creation, Change Management, Business Process..., Training & Development, Retail Management, Merchandising, Brand Development, Process Improvement, Process Engineering, Logistics, Cross-functional Team..., Strategic Planning, Budget Management, Marketing Communications, B2B eCommerce, Order Management, Order Fulfillment, Distributed Team..., Call Centers, Training, Project Management, Strategy, Project Delivery, Budgets, Customer Experience, B2B, Business Analysis, Business Process, Program Management, Team Leadership, Forecasting, Analysis, Product Management, Management, Integration, Performance Management, Leadership, Sourcing, Continuous Improvement, Operations Management, Supply Chain, Negotiation
Education
York University 2004 — 2007
Business Administrative Studies, Supply Chain Management and Logistics
De La Salle University 1999 — 2003
Computer Science, Information Technology
Assurant Solutions March 2015 - Present
Assurant Solutions June 2014 - Present
Assurant Solutions October 2008 - Present
Signal Holdings July 2004 - October 2008
Solectron Corporation July 1998 - June 2004
Waverly, Inc. (Williams & Wilkins) January 1987 - June 1998
Skills
Customer Service, Human Resources, Contract Negotiation, Business Development, Organizational..., CRM, Program Management, Strategy, Wireless, Mergers, Customer Experience, Operations Management, Performance Management, Team Building, Management, Logistics, Recruiting, Executive Management
Education
State University of New York at Buffalo 1981 — 1982
MBA, Human Resources
Duke University - The Fuqua School of Business
Executive Education Certificate, Strategic Human Resources Management Program
University at Buffalo
BS, Business Administration
Freelance Public Relations Consultant January 2013 - Present
Puerto Rico Tourism Company June 2012 - December 2012
Department of Natural and Environmental Resources January 2009 - February 2012
Key Integrated Solutions 2012 - 2012
Assurant Solutions February 2007 - November 2008
Fleishman Hillard 2004 - 2007
Skills
Media Relations, Event Planning, Press Releases, Public Relations, Strategic Communications, Corporate Communications, Social Media Marketing, Internal Communications, Marketing Communications, Social Media, Advertising, Copywriting, Event Management, Publicity, Marketing Strategy, Newsletters, Blogging, Facebook, Journalism, Social Networking, Crisis Communications
Education
Emerson College 1989 — 1991
Master's degree, Public Relations, Advertising, and Applied Communication
University of Massachusetts, Amherst 1985 — 1989
BA, Arts, Entertainment, and Media Management
Academia San Jose 1981 — 1985
Assurant Solutions August 2014 - Present
Skills
Marketing, Retail, Sales, Merchandising, Marketing Strategy, Process Improvement, Training, Analytics, Market Analysis, Project Management, Management, Cross-functional Team..., Strategy
Education
Clark Atlanta University 1998 — 2002
Clark Atlanta University
B.A
SouthData Inc February 2013 - Present
D&M Hauling and Construction August 2012 - October 2012
Snow Mountain Properties March 2012 - August 2012
State Farm Insurance July 2011 - September 2011
SequelCare Of Florida January 2011 - August 2011
SequelCare of Florida 2011 - 2011
SouthData Inc 2011 - 2011
Moorelations March 2006 - December 2009
Assurant Solutions January 2005 - December 2006
Great Explorations Children's Museum March 2003 - December 2004
Skills
Recruiting, Management, Strategic Planning, Human Resources, Customer Service, Employee Relations, Sales, Team Building, Budgets, Contract Negotiation, Strategy, Employee Benefits, Account Management, Project Management, Leadership, Training
Education
University of South Florida 1999 — 2000
BS, Education/Human Resources
Clearwater Christian College 1989 — 1994
BS, Education
Keswick Christian High
Diploma, Education and HR Management
Assurant Solutions October 2012 - Present
Alorica May 2010 - October 2012
New Birth Missionary Baptist Church September 2009 - January 2010
Emory University School of Medicine October 1988 - December 2003
Education
Keller Graduate School of Management of DeVry University 2002 — 2003
M.S., Information Systems Management
DeVry University 2000 — 2001
B.S., Information Technology
Benedict College
B.S., Biology
Palantir Technologies August 2014 - Present
Palantir Technologies January 2013 - Present
X51, Inc. October 2011 - December 2013
Microsoft May 2012 - August 2012
Apple Inc. May 2011 - August 2011
Sapient August 2006 - July 2011
Assurant Solutions May 2004 - August 2006
Skills
Java, Python, SQL, JavaScript, Data Analysis, Analytics, Unix, Hadoop, Django, Cloud Computing, Amazon Web Services..., Big Data, Online Advertising, Marketing Strategy, Business Intelligence, Interactive Marketing, Digital Strategy, Web Development, Web Services, Agile Methodologies, Web Analytics, Ruby on Rails, Mobile Applications, CSS, HTML
Education
Cornell University 2010 — 2012
Bachelor of Science (B.S.), Information Science, Systems & Technology
X-EETO, Inc. December 2010 - Present
HOPS International, Inc. March 2010 - April 2011
Assurant Solutions February 2010 - December 2010
HOPS International, Inc. February 2008 - February 2010
ACS November 2004 - October 2007
DeVry University March 2002 - October 2004
Skills
SQL, Software Documentation, Project Management, Customer Service, Security, Testing, Troubleshooting, Data Analysis, Databases, Microsoft SQL Server, Access, Microsoft Excel, Business Analysis, SharePoint, Technical Writing, Business Intelligence, Leadership, Analysis, Public Speaking, Training, Windows
Education
DeVry Institute of Technology 2001 — 2004
Bachelors, Professional Studies; Computer Information Systems
The Brand Banking Company September 2011 - February 2013
Assurant Solutions July 2000 - October 2010
Assurant Solutions April 2004 - July 2009
Assurant Solutions July 2000 - April 2004
Skills
Banking, Call center start-up, Insurance, Customer Service, Analysis, Vendor Management, Customer Retention, Direct Marketing, Public Speaking, Microsoft Office, Business Analysis, Process Improvement, Financial Services, Visio, Customer Satisfaction, Account Management
Education
Georgia Perimeter College 2004 — 2004
Certification, Meeting and Event Planning
Clark Atlanta University 1977 — 1981
Bachelor of Arts, Business Administration - Human Resources, Finance, and Entrepreneurship Concentra
AmTrust North America, Inc April 2012 - Present
Assurant Solutions January 2007 - April 2012
Safe-Guard Products International, Inc. November 2003 - December 2006
Skills
Reinsurance, Claim, Claims Management, Litigation Management, Insurance, Account Management, Property & Casualty..., Negotiation, Process Improvement, Risk Management, Insurance Law, Mergers & Acquisitions, Legal Writing, Strategic Planning, Underwriting, Liability, Cross-functional Team..., New Business Development, Corporate Governance, General Insurance, Strategy, Leadership, Privacy Law, Analysis, Team Building, Contract Negotiation, Finance, Financial Services, Training, Commercial Insurance, Executive Management, Sales Management, Vendor Management, Corporate Law, Litigation
Education
Chicago-Kent College of Law, Illinois Institute of Technology 1993 — 1997
J.D., Law
Illinois State University 1982 — 1986
Bachelor of Science (B.S.), Marketing
Prolexic Technologies October 2013 - February 2014
icon-scm August 2011 - April 2013
Bristlecone January 2011 - August 2011
Talent Acquisition Recruiters, LLC April 2009 - August 2011
Parkmobile North America, Inc. August 2009 - 2010
FishNet Security December 2007 - December 2008
Assurant Solutions December 2004 - August 2007
Beckwith & Associates January 2001 - January 2007
Assurant Solutions 2004 - 2007
Startel Wireless / Nextel January 2001 - January 2003
Skills
Salesforce.com, Photoshop, Contract Negotiation, Competitive Analysis, Market Analysis, Marketing, New Business Development, Budgets, Marketing Communications, Project Management, Strategic Planning, CRM, Eloqua, SharePoint, Vertical Response, Constant Contact, MailChimp, iContact, Adobe Creative Suite, Microsoft Office, Mac, Event Management, Milestones Professional, SaaS, Event Planning, Sales Operations, Program Management, Sales
Education
American Intercontinental University 2003 — 2004
Masters of Science, Information Technology; Internet Security
Clark Atlanta University 1996 — 2001
BS, Bachelors of Science, Marketing & Management Information Systems
Assurant Solutions February 2015 - Present
Assurant Solutions November 2014 - February 2015
York Wallcoverings April 2013 - November 2014
York Wallcoverings January 2013 - April 2013
Target July 2010 - February 2013
York Wallcoverings June 2012 - August 2012
Skills
PowerPoint, Microsoft Word, Microsoft Office, Access, Customer Service
Education
York College of Pennsylvania 2009 — 2012
B.S., Accounting
College of Mount Saint Vincent 2008 — 2009
Assurant Solutions August 2013 - Present
Sonic Drive-In March 2012 - August 2013
Skills
Microsoft Word, Customer Service, Childcare, PowerPoint, Time Management, Microsoft Office, Event Planning, Data Entry, Community Outreach, Cashiering, Group Work, Social Services, Microsoft Excel, Case Management, Management, Training, Insurance, Customer Satisfaction, Leadership, Team Building, Coaching, Call Centers, Employee Training, Process Improvement, Outlook, Customer Retention, Team Leadership, Teamwork
Education
Anderson University 2010 — 2011
Bachelor's of Social Work, Social Work
Clark State Community College 2009 — 2010
Associates of Social Science, Registered Nursing/Registered Nurse
Assurant Solutions September 2014 - Present
Greater Philadelphia Health Action, Inc. April 2014 - August 2014
Children's Home of York January 2012 - March 2012
Youth Advocate Programs, Inc. 2012 - 2012
Small Steps Daycare August 2010 - August 2011
J & E Industries June 2010 - August 2010
Skills
Non-profits, Organizational..., Public Speaking, Leadership Development, Program Development, Community Outreach, Fundraising, Event Planning, Microsoft Office, Research
Education
Drexel University 2012 — 2014
Master's degree, Human Resources Development, 3.8 GPA
York College of Pennsylvania 2008 — 2012
Bachelor of Science (B.S.), Behavioral Sciences, 3.2 GPA
Kforce Inc / Standard Register October 2014 - Present
Accountemps / YWCA of Dayton May 2014 - October 2014
BLS Trucking Inc. April 2005 - January 2014
Assurant Solutions October 2003 - April 2005
Skills
Microsoft Word, Data Entry, QuickBooks, 10 Key Touch, Payroll, Customer Service, Accounts Payable, Employee Benefits, Telephone Skills, Teamwork, COBRA, Sales, Outlook, Spreadsheets, Accounts Receivable, Accounting, Insurance, Microsoft Excel, Public Speaking
Education
Clark State Community College 1997 — 1999
Associate Degree, Business
Standard & Poor's March 2014 - Present
Hunter Communications November 2009 - December 2013
Assurant Solutions June 2007 - November 2009
Colorado State University August 2004 - May 2006
Skills
Entrepreneurship, Event Management, Event Planning, International Business, Marketing Strategy, Strategic Planning, Team Leadership, Adobe Creative Suite, Microsoft Office, Graphic Design, Online Marketing, Teamwork, Web Design, PowerPoint, Team Management, Operations Management, Supply Chain Management, Conflict Resolution, Business Planning, Accounting, Publications, International Management, New Business Development, Business Strategy, Contract Negotiation, Photoshop, Account Management, Computer Graphics, International Contract..., Logo Development, General Business..., Business in China, Business in India, Information Systems..., Database Design, Managing Employees, New Concepts, Dreamweaver, Wordpress Design, Team Coordination, Typography, Negotiation, Database Management, Logo Design, International Logistics, Concept Development, Customer Relations, Excel, Word, Salesforce.com
Education
University of Colorado at Denver 2011 — 2013
Master of Science (MSc) International Business, International Business
University of Colorado at Denver 2008 — 2011
Master of Business Administration (MBA), International Business
Colorado State University 2003 — 2006
BS, Business Administration
Landmark Education
Curriculum for Living, Forum, Advanaced Course, SELP, ILP, CAP 1&2, Wisdom Course
Assurant Solutions July 2005 - March 2015
Pennsylvania Manufacturers' Association Insurance Company October 2000 - May 2005
Skills
Strategy, Legal Writing, Leadership, Corporate Law, Insurance, Policy, Intellectual Property, Analysis, Licensing, Negotiation, Appeals, Government, Insurance Law, Claim, Legal Compliance, Integration, Operations Management
Education
Duke University School of Law LL.M 2015 — 2016
Master’s Degree, Law and Entrepreneurship
Georgia Institute of Technology 2013 — 2014
Master's of Business Administration (MBA), Management of Technology
The University of Connecticut School of Law 2006 — 2008
Master of Laws (LL.M.), Insurance Law
University of Akron School of Law 1987 — 1990
Juris Doctor (J.D.)
Assurant Solutions June 2012 - Present
McCadden & Associates July 2009 - Present
Skills
Customer Service, Project Facilitation, Customer Advocacy, Call Center, Customer Satisfaction, Technical Writing, Conflict Resolution, Operations Management, PeopleSoft, Real Estate, Project Management, Call Centers, Social Networking, Community Outreach, Research, Leadership Development, Public Speaking, Leadership, Event Planning, Nonprofits, Training, Fundraising, Editing, Public Relations, Staff Development, Policy, Program Development, Marketing, Event Management, Organizational..., Creative Writing, Grant Writing, Community Development, Teaching, Proposal Writing, Coaching, Sales, Team Building, Program Management, Volunteer Management, PowerPoint, Recruiting, Workshop Facilitation, Small Business, Budgets, Human Resources, Management, Microsoft Office, Social Media, Microsoft Word
Education
Georgia State University 1976 — 1977
Gerontology, Sociology
Tuskegee University 1972 — 1974
BA, English Literature
Duke University 1968 — 1972
Bachelor's degree, English Language and Literature, General
ADP November 2005 - Present
Assurant Solutions September 2004 - November 2005
BlueCross BlueShield of South Carolina June 1996 - September 2004
Skills
DDI Certified..., CTT+, CompTIA, Process Improvement, Technical Training, Training, Training Delivery, Talent Management, Performance Management, Instructor-led Training, Team Building, E-Learning, Troubleshooting, ADDIE, Call Centers, Employee Training, Staff Development, Customer Service, Coaching, Management, Leadership, Onboarding, Microsoft Office, Employee Relations
Education
Clemson University
Liberty Mutual Insurance Company February 2009 - Present
TRG Insurance Solutions, LLC October 2007 - February 2009
CSI Tech June 2007 - October 2007
Assurant Solutions January 1997 - June 2007
Skills
Sales Skills Training, Sales Management, Training & Development, Employee Training, Sales, Leadership, Life Insurance, Marketing, Training, Selling Skills, General Insurance, Program Management, Property & Casualty..., Team Building, Underwriting, Management, Customer Retention, Sales Operations, Analysis, Insurance, Customer Service, Workers Compensation, Selling, Cold Calling
Education
Eastern Illinois University 1981 — 1985
B.S. Business, Computer Management
Gateway One Lending & Finance October 2012 - Present
AmeriQuest Transportation Services March 2012 - October 2012
Assurant Solutions June 2005 - August 2012
Onyx Acceptance Corporation April 2004 - June 2005
Skills
New Business Development, Sales Management, Sales Process, Account Management, Building Relationships, Profit
Education
Catawba College 1979 — 1983
Bachelors, Business Administration
NIIT Technologies Limited December 2014 - Present
NIIT Technologies Limited 2001 - Present
Assurant Solutions 2009 - January 2015
ING September 2006 - May 2008
Sabre Holdings 2004 - 2006
NIIT Limited January 2001 - June 2004
Image E-Com Technologies April 2000 - March 2001
Skills
Requirements Analysis, SDLC, Agile Methodologies, SOA, Software Project..., Solution Architecture, PL/SQL, Web Services, Requirements Gathering, JavaScript, Java Enterprise Edition, Oracle, XML, .NET, Microsoft SQL Server, ASP.NET, Enterprise Architecture, DB2
Education
Delhi University
Graduate
Assurant Solutions October 2014 - Present
Huawei April 2012 - October 2014
BrightPoint August 2011 - April 2012
Huawei May 2010 - August 2011
Pantech Wireless, Inc March 2007 - July 2009
Nokia Mobile Phones 2006 - 2007
Nokia Mobile Phones 2005 - 2006
Nokia Mobile Phones 2004 - 2005
Nokia Mobile Phones March 2002 - December 2003
Nokia Mobile Phones February 2001 - March 2002
Skills
Operations Development, Quality Tools, Training, Product Quality, Quality System, Project Management, ISO, Operations Management, Vendor Management, Quality Assurance, Six Sigma, Quality Auditing, Manufacturing, Great Motivator, Quality Management, FMEA, Iso 9000, Process Improvement, Continuous Improvement, Supplier Quality, Root Cause Analysis
Education
Dallas Baptist University 2001 — 2005
Business/Accounting
Southwest Texas 1995 — 1998
Business
Kyruus August 2015 - Present
Arcadia Healthcare Solutions June 2013 - August 2015
Arcadia Solutions January 2010 - June 2013
Arcadia Solutions March 2007 - January 2010
Assurant Solutions 2003 - 2007
Charlie Melancon for Congress July 2006 - November 2006
Skills
Allscripts Enterprise..., Sun JCAPs ESB, Enterprise Software, Management Consulting, Analytics, Project Management, Leadership, Business Intelligence, IT Strategy, Healthcare Information..., Consulting, Strategy, Integration, Enterprise Architecture, Business Process..., Program Management, Business Analysis
Education
Cornell University 2002 — 2006
Bachelor of Science, Chemical Engineering
Coral Reef Senior High School 1998 — 2002
Mail Centers Plus September 2010 - November 2012
Internal Revenue Service February 2006 - June 2011
Metro Vac & Broom Service February 2008 - February 2010
Various County School Systems February 2007 - February 2010
Assurant Solutions June 2006 - June 2007
Southside Bar & Grill February 2004 - February 2006
Skills
Data Entry, Customer Service, Clerical Skills, Outlook, Databases, Microsoft Excel, Call Centers, Editing, Microsoft Word, PowerPoint, Administrative..., Invoicing, Training, Microsoft Office, Customer Satisfaction, Access, Public Speaking
Education
Clark Atlanta University 2013 — 2015
Bachelor of Arts (B.A.), Early Childhood Education and Teaching
Georgia Perimeter College 2013 — 2013
Associate of Science (A.S.), Business Administration and Management, General
Georgia Perimeter College 2008 — 2010
Associate of Science (A.S.), Early Childhood Education and Teaching
GateHouse Media November 2010 - Present
Higher Ed Holdings May 2010 - November 2010
Fujitsu January 2007 - May 2010
Assurant Solutions October 2000 - January 2007
Skills
Mac OX, Mac OSX Server, Windows Server, Ubuntu, Oracle E-Business Suite, Microsoft Office, Circulation Pro, Windows 7, Windows XP, Ubuntu Server, BMC Remedy, Crystal Reports, Virtual PC, VMware Fusion, Parallels, FTP software, Active Directory, Sharepoint, Google Docs, Ultipro, Citrix Metaframe, PBS, Baseview, Satori, OS X, SharePoint, System Deployment, XP, Troubleshooting, Mac OS X Server
Education
DeVry University
Assurant Solutions January 2014 - Present
Events Marketing August 2012 - December 2013
Town Shoes Ltd. November 2008 - August 2012
Town Shoes Ltd. September 2007 - November 2008
Skills
Project Management, Marketing, Graphic Design, Recruiting, Coaching & Performance..., Facilitation & Training, Illustrator, Photoshop, Management, Manage Client..., Marketing Strategy, Public Relations, Social Media, E-commerce, Team Leadership, Strategy, Strategic Planning, Retail, Account Management, Budgets, Social Media Marketing, Change Management, Marketing Communications, Social Networking, Time Management, Leadership, Event Planning
Education
Concordia University 2002 — 2006
BA, Sociology
The Bishop Strachan School 1999 — 2002
University of Toronto 2015 — 2015
Foundations of Project Management
AmTrust North America June 2013 - Present
Assurant Solutions March 2010 - May 2013
Skills
SAS, Excel, Access, Actuarial, Forecasting, Financial Analysis, PowerPoint, Word, Actuarial Science
Education
Clemson University 2005 — 2009
Bachelor, Mathematical Sciences
Allegion, PLC December 2013 - Present
Ingersoll Rand December 2011 - November 2013
Goodrich 2006 - December 2011
IAC 2000 - 2005
Assurant Solutions June 1993 - August 2000
Skills
Cross-functional Team..., Program Management, Process Improvement, Six Sigma, Project Management, Strategic Sourcing, Vendor Management, SharePoint, SAP, Business Analysis, Visio, Software Documentation, Data Center, Telecommunications, Troubleshooting, Business Process..., Supply Chain, Management, Integration, PMP, Project Planning, IT Management, Information Technology, ERP, Strategy, System Deployment, PMO, Enterprise Software, IT Strategy, SDLC, Budgets, Professional Services, Disaster Recovery, Project Portfolio..., Servers, Business Process, Outsourcing, Requirements Analysis, Governance, MS Project, Change Management, ITIL, Enterprise Architecture, Business Intelligence, IT Operations, Software Project..., IT Service Management, Leadership, Team Leadership, Security
Education
East Carolina University - College of Business 2008 — 2011
BS Business Administration
Miami Dade College 2000 — 2005
AA
Columbia Bank April 2015 - Present
Assurant Solutions October 2014 - April 2015
Safeway August 2013 - October 2014
Distribution Services, Inc. January 2013 - July 2013
G. Williker's Toy Shoppe March 2012 - January 2013
The Dalles Wedding Place August 2010 - January 2012
The JitterBug Shop October 2006 - August 2010
Skills
Social Media, Microsoft Office, PowerPoint, Photoshop, Microsoft Excel, Microsoft Word, Customer Service, Teamwork, Social Media Marketing, Facebook, Advertising, Event Planning, Public Speaking, Social Networking, Illustrator, InDesign
Education
Portland State University 2012 — 2013
Secondary Schooling
Columbia Gorge Community College 2009 — 2012
Associate of Arts
The Dalles Wahtonka High School 2006 — 2010
High School
Assurant Solutions July 2015 - Present
Assurant Solutions April 2014 - Present
Assurant Solutions August 2013 - April 2014
Assurant September 2011 - August 2013
Skills
Insurance, Claim, Claims Management, Legal Liability, Management, Subrogation, Liability, Process Improvement, Property & Casualty..., Casualty, General Insurance, Risk Management, Compliance, Claim Investigation, Claims Resolution, Claims Handling, Commercial Insurance, Legal Compliance, Customer Service, Underwriting, Property Damage, Professional Liability, SOX Compliancy, Team Building, Leadership, Reinsurance, Litigation Management, Commercial Lines, Workers Compensation, Health Insurance, PL/SQL, Training, xPression, User Acceptance Testing, Legal Writing, Software Quality..., Project Planning, Microsoft SQL Server, Microsoft CRM
Education
Florida International University - College of Business 2015 — 2017
Master of Business Administration (M.B.A.)
Eckerd College 2011 — 2014
Bachelor's Degree, Business Administration and Management, General, 3.72 GPA
Assurant Solutions June 2015 - Present
Meta Payment Systems May 2014 - May 2015
South Dakota Department of Transportation May 2013 - August 2013
Mac's Hardware May 2012 - August 2012
Sheehan Spas & Pools July 2007 - May 2011
Skills
Private Pilot, Aviation, Aircraft, Leadership, Microsoft Office, Probability, Mathematics, PowerPoint, Microsoft Word, Microsoft Excel, Critical Thinking, Business Analysis
Education
Dakota Wesleyan University 2010 — 2014
Bachelor of Arts (B.A.), Mathematics/Business Administration
Therapy Management Corporation 2015 - Present
MODERE March 2015 - 2015
Radiology Associates of Ocala, P.A. 2013 - 2013
Assurant Solutions 2012 - 2012
Florida Department of Children and Families 2010 - 2011
Taylor, Bean 2007 - 2009
American Reverse Mortgage 2006 - 2007
Associated Land 2004 - 2006
Skills
Loans, FHA, Outlook, Data Entry, MS Office Suite 97/00/07, Fax, Windows..., Microsoft Excel, MLS, Microsoft Word, PowerPoint, MS Paint, Skype, Adobe Acrobat, Proven ability to..., Strong interpersonal..., Attention to detail..., Excellent word..., Provided guidance,..., Accounts Payable, Customer Service, Sales, Leadership, Time Management, Team Building, Marketing, Social Networking
Education
College of Central Florida 2013 — 2014
Certificate, Business Specialist
Central Florida Community College 2007 — 2009
A.A, Business Administration
Assurant Solutions March 2012 - Present
New York University May 2010 - July 2012
The NPD Group July 2008 - March 2010
Zurich Financial Services May 2004 - July 2008
Nielsen 2001 - 2004
Skills
Business Analysis, Business Intelligence, Process Improvement, Software Documentation, Business Process, Project Management, Analysis, Management, Databases, Testing, Requirements Gathering, SQL, Market Research, Business Requirements, Active Directory, Outsourcing, SDLC, Visio, Vendor Management, Requirements Analysis, Information Technology, Business Process..., Software Project..., SharePoint, Data Analysis, MS Project, Analytics, Project Portfolio..., IT Strategy, CRM, PMP, Integration, Risk Management, Strategic Planning, PMO, Agile Methodologies, Data Warehousing, User Acceptance Testing, Team Leadership, IT Management, Microsoft Office, Strategy, Leadership, Cross-functional Team..., Change Management, Insurance, Sales, Product Marketing, Budgets, Access
Education
College of Charleston
BA
Assurant Solutions January 2004 - Present
Snap On Tools January 1999 - December 2003
Montgomery Ward 1984 - 1998
Skills
Microsoft SQL Server, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Strategic Planning, Accounting, Research, Negotiation, Budgets, Team Building, Public Speaking, English, Teaching, Social Media, Private Pilot, Strategy, Leadership, Underwriting, Business Development, Risk Management, New Business Development, Insurance, Account Management, Management
Education
Saint Leo University 2004 — 2006
Master of Business Administration (MBA), Business Administration and Management, General
Eckerd College 2000 — 2002
Bachelor of Arts (BA), Business Administration, Management and Operations
Hudson senior high
Assurant Solutions October 2009 - Present
Assurant Solutions January 2004 - October 2009
Education
Drexel University
Master of Business Administration (MBA), Finance
The College of William and Mary
Bachelor of Business Administration (BBA), Business Administration and Management
Assurant Solutions July 2013 - Present
Tangent Seed Lab Int'l June 2012 - June 2013
Vector Marketing March 2012 - June 2012
Integra Telecom October 2007 - October 2011
Office Team July 2006 - October 2007
TRM Corporation May 2006 - May 2006
Fred Meyer Corporate February 2006 - April 2006
Skills
MS Office, MS Excel, MS Word, Salesforce.com, Microsoft Excel, Telecommunications, Microsoft Office, Microsoft Word, Account Management, Routers, Project Management, Sales Management, VoIP, Sales Operations, Customer Service, Managed Services, Ethernet, Sales, T1, MPLS, Solution Selling, New Business Development, WAN, Call Centers, Direct Sales, Telephony, Customer Retention, Wireless, Unified Communications
Education
Clark College 1996 — 1997
Chemistry
Clark County Vocational Skills Center 1995 — 1996
Certificate of Competency, Professionalism/Dental Assisting
Fort Vancouver High School 1995 — 1996
Diploma, General Studies, Business English
FSO Onsite Outsourcing December 2014 - Present
PwC (FSO Outsourcing) November 2013 - November 2014
Paramount Staffing, LLC March 2012 - November 2013
Assurant Specialty Property April 2005 - February 2011
Assurant Specialty Property January 2002 - April 2005
Assurant Solutions July 2000 - January 2002
Skills
Account Reconciliations, General Ledger..., Cash Flow Management, Financial Statements, Budgeting, Microsoft Office, Quickbooks, Cognos, Account Reconciliation
Education
Georgia State University - J. Mack Robinson College of Business 1995 — 1999
BBA, Accounting, Management
Emory University
CPA Review 2011
ViewDatum August 2013 - Present
Sciberus February 2013 - January 2014
Fiserv March 2008 - February 2013
Assurant Solutions May 2006 - March 2008
AstraZeneca November 2005 - May 2006
Peirce College May 2002 - May 2006
GHR Systems September 2005 - November 2005
CDMSTech July 2003 - September 2005
InfoMC May 2003 - September 2003
BankersEdge October 2002 - May 2003
Skills
Agile Methodologies, .NET, Software Development, Windows Azure, Amazon Web Services..., Software Configuration..., Microsoft SQL Server, IIS, C#, Scrum, JavaScript, CSS, Cloud Computing, Visual Basic, Web Services, Integration, WCF, Windows, Visual Studio, AJAX, Enterprise Software, XML, Hardware, Programming, ASP.NET, Architecture, LINQ, Unix, jQuery, SQL Server, Web Applications, Internet Banking, Microsoft Technologies, Distributed Systems, Pre-sales, Database Design, MVC, Unit Testing, Agile, VSS, HTML, SOA, T-SQL, TFS, Visual Studio Team...
Education
Drexel University 1999 — 2001
Assurant Solutions August 2015 - Present
Assurant Solutions July 2014 - August 2015
Xplornet Communications Inc. 2013 - 2014
Xplornet Communications Inc. 2012 - 2013
Kyocera Communications Inc. 2007 - 2011
Telus Mobility 2000 - 2006
Education
Ryerson University
Bachelor of Commerce (B.Com.)
Centennial College 1995 — 1998
Diploma, Business Administration
Assurant Solutions August 2002 - Present
Assurant Solutions February 2012 - December 2012
Assurant Solutions 1995 - 2002
Assurant Solutions 1991 - 1995
Assurant Solutions 1989 - 1991
Smith, Gambrell and Russell 1981 - 1988
Skills
New Product development, insurance compliance, Business Transactions, Privacy Law, Corporate Law, Insurance Law, Legal Writing, Licensing, Contract Negotiation, Financial Services, Reinsurance, Strategic Planning, Product Development, Insurance, Strategy, Litigation Management, Management, Training, Analysis, Process Improvement
Education
University of Georgia School of Law 1978 — 1981
JD
Davidson College 1974 — 1978
AB, cum laude, History
Assurant Solutions May 2011 - Present
ZC Sterling July 2004 - October 2007
ZC Sterling June 2002 - July 2004
Skills
CRM, Lead Generation, Process Improvement, Business Process, Marketing Strategy, Business Analysis, Customer Satisfaction, Outsourcing, Vendor Management, Training, Team Building, Strategic Planning, Public Speaking, Project Management, Microsoft Office, Analysis, Customer Service, Leadership, Management, Microsoft Excel
Education
North Carolina Central University 1999 — 2001
Bachelor of Business Administration, Marketing
Coastal Carolina University 1997 — 1999
Interdisciplinary Studies (Customer Service/Relations)
Pitt Community College 1995 — 1997
Associate of Arts, Pre-Liberal Arts
Assurant Solutions April 2014 - Present
Essex Junction Fire Department October 2013 - Present
Essex CHIPS and Teen Center January 2012 - April 2014
Assurant Employee Benefits November 2011 - April 2014
EMC Document Sciences May 1999 - October 2011
Essex Junction Fire Dept. September 2001 - November 2008
GE Healthcare (formerly IDX) March 1997 - March 1999
Skills
XML, Windows, DB2, Requirements Analysis, Software Development, Business Analysis, Solution Selling, Web Services, SDLC, Agile Methodologies, Software Project..., Integration, Enterprise Content..., Document Management, Enterprise Software, Oracle, Visio, Software Design, Professional Services, Business Process, Enterprise Architecture, Systems Analysis, Testing, Software Documentation, Requirements Gathering, SQL, Solution Architecture, VMware, SOA, Cloud Computing, SharePoint, SaaS, Microsoft SQL Server, Business Intelligence
Education
Champlain College 1997 — 1999
Bachelor of Science Degree in Professional Studies concentration in Computer Programming
Champlain College 1997 — 1999
Associate in Science Degree in Computer Network & PC Support Specialist
Champlain College 1995 — 1997
Associate in Science Degree in Computer Programming-PC Track
Computer Sciences Corporation October 2006 - June 2008
Assurant Solutions April 1999 - June 2006
American Bankers Insurance Group March 1997 - April 1999
American Bankers Insurance Group (Assurant) May 1987 - March 1997
Education
Eastern Illinois University 1982 — 1984
Bachelor of Science
Loras College 1980 — 1982
MetroPCS October 2013 - Present
Assurant Solutions August 2013 - October 2013
StepUp Mobile, LLC. December 2011 - August 2013
NTELOS January 2010 - December 2011
Dish Network July 2008 - February 2010
TMobile 2007 - 2007
T-Mobile, USA 1997 - 2007
T-Mobile Wireless 1997 - 2007
T-mobile 1997 - 2007
Skills
Selling, Wireless, Strategic Partnerships, New Business Development, Business Development, Sales Management, Contract Negotiation, Direct Sales, B2B, Mobile Devices, Solution Selling, Sales Operations, Account Management, Sales, Telecommunications, Product Management, Cross-functional Team..., Product Marketing, Channel Partners, Sales Process, Customer Experience, Salesforce.com, Start-ups, Managed Services, Competitive Analysis, Go-to-market Strategy, VoIP, Call Centers, Strategy, SaaS, Customer Retention, International Sales, P&L Management
Education
Colorado State University 1987 — 1992
BS, Business Administration and Management, General
AWNEX, Inc. July 2014 - June 2015
Army National Guard August 2012 - March 2014
Army National Guard 2011 - 2012
Army National Guard January 2010 - February 2011
Army National Guard 2008 - 2010
Assurant Solutions August 2000 - April 2008
United States Army Reserve August 1994 - April 2004
AVI-SPL 1997 - 2000
United States Army Reserve January 1992 - August 1994
Skills
Leadership, Management, Army, Command, Team Building, Military, Combat, Process Improvement, Security Clearance, Military Operations, Strategic Planning, Operational Planning, Training, Workplace Safety, Project Management, Electronics, Audio Visual Support
Education
University of North Alabama
Master of Business Administration (MBA), International Business
Kennesaw State University
Bachelor's degree, International Relations and Affairs
Chattahoochee Technical College
Associate of Arts and Sciences (A.A.S.), Industrial Electronics Technology/Technician
Munich American Reassurance Company January 2015 - Present
Munich American Reassurance Company June 2014 - December 2014
Home Depot At Home Services March 2014 - June 2014
CARTER’S OSHKOSH B’GOSH 2013 - 2013
Assurant Solutions 2011 - 2013
Atlanta Life Financial Group 2008 - 2011
Infor Global Solutions 2006 - 2008
CIGNA 2005 - 2006
Horizon Blue Cross Blue Shield of NJ 2000 - 2005
Skills
Ability to take goals..., Financial Reporting, Accounting, GAAP, General Ledger, Internal Controls, Account Reconciliation, Oracle Discoverer, Oracle, Smartstream, PeopleSoft, Lawson General Ledger, BPCS, Consolidation, Financial Analysis, Financial Statements, Fixed Assets, Sarbanes-Oxley Act, Cash Flow, Forecasting, Statutory Accounting, Managerial Finance, Finance, Accounts Payable, Accounts Receivable, Microsoft Excel, Microsoft Office, Microsoft Word, Oracle Web ADI, F 9 Reporting tool
Education
Dowling College
MBA
Southern Connecticut State University
Bachelor of Science (BSc)
TradeStation Securities July 2012 - Present
Leverforce 2010 - April 2013
Law Offices of Marshall C. Watson, P.A. March 2011 - February 2012
Bluegreen Corporation September 2009 - February 2011
Restaurant Services, Inc March 2009 - July 2009
Assurant Solutions September 2008 - December 2008
Ryder System Inc. March 2008 - August 2008
Bankunited FSB February 2004 - February 2008
Affiliated Computer Services State and Local Solutions, Inc 2002 - 2004
Framework Inc. March 2001 - August 2002
Skills
Business Intelligence, SharePoint, Vendor Management, Software Project..., Technical Writing, Management Consulting, Change Management, Project Planning, Management, Information Technology, Business Requirements, Strategy, Analysis, Business Strategy, Agile Methodologies, IT Strategy, Software Development, Project Portfolio..., Quality Assurance, Enterprise Architecture, IT Management, Integration, CRM
Education
City University of New York-Hunter College 1997 — 2001
MPH, Master's Public Health
The Kings College 1987 — 1991
BA, Biology
HEATCRAFT July 2006 - Present
Assurant Solutions August 1981 - October 2005
Skills
Product Development, Lean Manufacturing, Marketing Strategy, Marketing Communications, Microsoft Office, 5S, Product Marketing, Brand Management, Six Sigma, Product Management, Kaizen
Education
Dekalb Community College 1979 — 1980
General Studies
Mercer University 1977 — 1979
Assurant Solutions 2005 - Present
Dougherty Brokerage Company February 2004 - February 2005
Campaigners Inc June 2003 - February 2004
The Niobrara Group October 1998 - June 2003
US Foodservice August 1993 - October 1998
Skills
Building Relationships, Strategic Planning, Retail Marketing, Retail Sales, Sales Management, Account Management, Sales Skills Development, Microsoft Office, Goal Setting, Data Analysis, Program Management, Directing Teams, Computer Proficiency, Building Business..., Self-starter, Achieving Results, Outside Sales, Performance Measurement, Sales, Customer Retention, Business Development, Selling, Pricing, Retail, Insurance, Management, CRM, Competitive Analysis, Team Building, Vendor Management, Leadership, Sales Process, Team Leadership, Training, Process Improvement, B2B, Forecasting, Marketing, Sales Presentations, Salesforce.com, Strategic Partnerships, Relationship Management, Operations Management, Executive Management, P&L Management
Education
Chadron State College 2007 — 2011
Business Marketing
Metropolitan Community College 1999 — 2006
General
University of Nebraska at Omaha 1996 — 1998
General
Assurant Solutions November 2014 - Present
Heibult Solutions Consulting, LLC January 2013 - Present
St. Jude Medical September 2006 - December 2011
Piedmont Hospital January 1999 - August 2006
Piedmont Hospital September 1992 - January 1999
Skills
Electrophysiology, Cardiology, Cath Lab, Interventional..., Biomedical Engineering, Clinical Research, Medical Devices, Hospitals, Operating Room, Interventional Radiology, Heart Failure, Capital Equipment, Surgeons, Clinical Trials, Healthcare, Surgical Instruments, Cardiac..., Medical Imaging, Surgery, Radiology, Hardware Diagnostics, Cardiac, Neurosurgery, Orthopedic, Spine, Training, Employee Training, Curriculum Development, Public Speaking
Education
Dakota State University 1983 — 1985
Atlanta Public Schools May 2015 - Present
The Firm Radio August 2011 - Present
Walking The Roads April 2009 - Present
Media Productions 2001 - Present
Atlanta Public Schools 2014 - May 2015
Assurant Solutions 2013 - 2014
Youth Villages 2012 - 2013
Darunnoor Academy 2011 - 2012
Loft 22 Entertainment February 2011 - August 2011
Fulton County Tax Commissioner's Office 2009 - 2011
Skills
Entrepreneurship, Nonprofits, Strategy, Budgets, Editing, Social Media Marketing, Public Relations, Team Leadership, Marketing, Competitive Analysis, Time Management, Social Media, Advertising, Social Networking, Event Management, Event Planning, Marketing Communications, Customer Service, Staff Development, Logistics, Copywriting, Blogging, Strategic Planning, Problem Solving, Team Building, Data Entry, Media Relations, Word Processing, Microsoft Office, Electronic Payments, Payment Systems, Transaction Processing, Elementary Education
Education
Clark Atlanta University 2001 — 2005
Assurant Solutions October 2006 - Present
Skills
Actuarial Science, General Insurance, Insurance, Underwriting, Reinsurance
Education
Georgia State University - J. Mack Robinson College of Business 2003 — 2006
Masters of Actuarial Science, Actuarial Science
Emory University 1999 — 2003
Bachelor of Arts (B.A.), Economics, Mathematics
Xerox September 2012 - Present
The Home Depot April 2012 - September 2012
Assurant Solutions November 2010 - September 2011
Primedia October 2009 - August 2010
Infosys Technologies Ltd August 2004 - June 2009
Schlumberger 2005 - 2007
Skills
WCF, LINQ, ASP.NET, C#, Microsoft SQL Server, ASP.NET MVC, VB.NET, WinForms, Web Services, Design Patterns, jQuery, Software Development, WPF, Web Development, JavaScript
Education
College of Engineering, Trivandrum
BTECH, Applied Electronics
Assurant November 2012 - August 2014
Assurant Solutions September 2010 - November 2012
Assurant Solutions 2006 - November 2010
Assurant Solutions March 2004 - September 2006
Mid America Metals 2002 - 2003
Skills
Enterprise Software, Vendor Management, Product Development, Process Improvement, SDLC, PMP, Business Analysis, Performance Management, PMO, Cross-functional Team..., Project Portfolio..., Requirements Analysis
Education
California Pacific University 1998 — 2000
MBA, Business
Eastern Illinois University 1974 — 1977
Bachelor of Science (BS), Environmental Biology
Assurant Solutions April 1999 - Present
AT&T Wireless November 1998 - April 1999
Vanguard Cellular One November 1990 - November 1998
Skills
Vendor Management, Strategic Partnerships, Account Management, New Business Development, Wireless, Process Improvement, Business Development, Product Management, Operations Management
Education
Elizabethtown College
Bachelor of Science (B.S.), Business Administration, Management and Operations
Assurant Solutions July 2002 - Present
Education
Eastern Illinois University 1975 — 1979
ServicePower April 2014 - Present
Assurant Solutions January 2003 - March 2014
Skills
Process Improvement, Vendor Management, Microsoft Excel, Business Requirements, Business Process..., Business Intelligence, SDLC, Data Warehousing, SQL, Access Database, Visio, Vendor Management..., ODBC, Reinsurance, Project Management, Health Insurance, General Insurance, SharePoint, SOAPUI, Oracle Report Builder, Supervisory Skills, Employee Training, Customer Service..., Quality Auditing, Medical Terminology, Data Dictionary
Education
Chattahoochee Technical College
Continuing Education
University of North Carolina at Charlotte
Nursing
Watts School of Nursing
none, Registered Nursing/Registered Nurse, 3.0
Assurant Solutions October 1999 - Present
Zurich NA 1999 - 2003
Superior Graphics January 1989 - April 1999
Skills
PowerPoint, Word, Excel, Photoshop, Lotus Notes, Graphic Design, Illustrator, Outlook, Event Planning, Microsoft Office, Problem Solving, Windows, Visio, Project Management, Microsoft Word, Microsoft Excel, Customer Service, Teamwork, Access, Administrative..., Data Entry, Telephone Skills, Spreadsheets, Administration, Administrative..., Office Management
Education
Dallas Baptist University 2014 — 2019
Business Administration and Management, General
Dallas Baptist University 2014 — 2018
Business, 3.67 GPA
National Flood Services May 2013 - Present
Kistler Financial Insurance Group February 2010 - May 2012
21st Century Insurance/AIG Agency Auto December 2003 - December 2009
Assurant Solutions February 1998 - November 2003
The Signature Group February 1990 - February 1998
Direct Marketing Technology October 1988 - February 1990
GE Medical Systems formerly Technicare October 1980 - January 1987
Skills
Expertise in Flood..., Financial Services, Insurance, Account Management, Property & Casualty..., Competitive Analysis, Product Management, Vendor Management, Sales, Marketing, Relationship Management, Business Development, New Business Development, Market Research, Strategic Planning, Product Development, Business Strategy, Process Improvement, General Insurance, Leadership, Management, Sales Operations, Training, CRM, Analysis, Direct Marketing, Customer Retention, Selling, Product Marketing
Education
Columbia College 1995 — 1997
Bachelor of Science, Marketing and Management
Beaumont School 1975 — 1979
College Prep
JM Family Enterprises, Inc. November 2013 - Present
Assurant Solutions April 2013 - July 2013
American Express October 2011 - October 2012
Kaplan University (The Washington Post) September 2008 - July 2011
DHL June 2003 - August 2008
Nortel February 1999 - August 2002
Nortel February 1994 - February 1999
Skills
Stakeholder Management, Integration, Project Management, Vendor Management, Process Improvement, Cross-functional Team..., Telecommunications, Business Process..., Team Management, Change Management, Budgets, Contract Negotiation, Management, Software Documentation, SharePoint, Project Planning, Team Building, PMO, Risk Management, Analysis, CRM, Training, Leadership, Supply Chain Management, Six Sigma, Project Portfolio..., Strategy, Supply Chain, Strategic Planning, Proposal Writing
Education
Columbia Southern University
Bachelor of Science, Business Adminstration
Graham Packaging November 2014 - Present
Assurant Solutions September 2011 - October 2014
Wolfgang Candy Company November 2003 - August 2011
Skills
Succession Planning, Employee Relations, Human Resources, Benefits Administration, New Hire Orientations, Performance Management, Recruiting, Personnel Management, Onboarding, Talent Acquisition, Employee Benefits, Interviews, Employee Training
Education
East Stroudsburg University of Pennsylvania 1987 — 1992
BA, Economics
Assurant Solutions July 2006 - Present
Education
Colorado Technical University-Online 2008 — 2010
Business Administration, Health Management
Georgia Institute of Technology - Georgia Tech College of Management 1997 — 2000
Buisness Administration, Strategic Management, Health Management
Gadsden High School 1990 — 1995
College Tech Prep, various
Citigroup 2007 - Present
Assurant Solutions July 1998 - March 2004
GE-Zurich 1999 - 2004
GE July 1999 - October 2003
National TechTeam 1998 - 1999
Skills
Workforce Management, Call Center, Vendor Management, Process Improvement, Customer Experience, Contact Centers, Operations Management, Performance Management, Forecasting, Business Process..., Customer Satisfaction, Avaya, Business Analysis, Change Management, Six Sigma, Program Management, Customer Service, Team Leadership, Visio, Strategic Planning, CRM, Call Centers, Analysis, Management, Training
Education
Dallas County Community College 1996 — 1998
Technical, Computer Tech
Eastfield 1996 — 1998
1-2-3 Gluten Free, Inc. 2004 - Present
Allegheny Energy 2005 - 2008
Assurant Solutions 2001 - 2004
Education
Duke University School of Law 1992 — 1995
JD, law
Wellesley College 1987 — 1991
BA, History, Philosophy
Assurant Solutions September 2015 - Present
LA Fitness July 2013 - Present
Assurant Solutions January 2014 - September 2015
Clarity Way Inc. June 2014 - August 2015
Pennsylvania Air National Guard July 2013 - September 2014
YIS, Inc September 2013 - January 2014
Pennsylvania Air National Guard August 1989 - October 2013
Pennsylvania Air National Guard August 1983 - August 1989
Industrial Solid State Controls, Inc January 1979 - August 1983
Skills
Certified Spinning (R)..., Commercial Driver..., General Commercial..., Amateur Radio License -..., Electronics, Process Engineering, Leadership, Strategy, Human Resources, Distribution Center..., Air Force, Funding, Police, Program Management, Project Management, Strategic Planning, Negotiation, Microsoft Excel, Electrical Engineering, Microsoft Office, Access, Engineering, PCB design, Microsoft Word, Basic Spanish, Military, Power Meters, Corrective Maintenance, Fault Isolation, Sensors, RF troubleshooting, Test Equipment, Transmitters, DoD, Military Operations, Government Contracting, Information Assurance, Military Experience, Security, Government, Manufacturing, Command, Project Planning, Security Clearance, Defense, Security+, Maintenance & Repair, Software Documentation
Education
Community College of the Air Force 2001 — 2003
Associate in Applied Science (AAS), Electronic Systems Technology
Harrisburg Area Community College
Electrical and Electronics Engineering
Advanced Diabetic Solutions November 2013 - Present
Advanced Diabetic Solutions November 2013 - Present
Humana October 2013 - Present
Assurant Solutions December 2012 - Present
Transamerica Life Canada November 2012 - Present
Monumental Life Insurance October 2012 - Present
Lowcountry Pregnancy Center January 2006 - Present
Better Excellent Management, LLC. January 2001 - Present
Lowe's Home Improvement August 1998 - June 2002
Walmart October 1979 - June 1998
Skills
Customer Service, Microsoft Excel, Microsoft Office, Budgets, Operations Management, Microsoft Word, Team Building, Management, Strategic Planning, Facilities Management, Project Management, PowerPoint, Negotiation, Sales Management, Social Networking, Social Skills, Supply Chain, Staff Supervision, Retail, Invention, Transportation, Janitorial, Inspection, Purchase Orders, Retail Packaging, Volunteering, Training, Schedule, New Hire Orientations, Export-Import, Data Loading, Receivers, Order Processing, Purchasing, Loss Prevention, Pastoral Counseling, Customer Satisfaction, Pageants, Wedding Planning, Coordinating Events, Insurance, Health Insurance, Inventory Management, Time Management, Sales, Leadership, Merchandising, Process Scheduler, Data Entry, Outlook
Education
Charleston Southern University 1983 — 1985
Wando High School
Assurant Solutions April 2011 - Present
Skills
Training, Recruiting, Management, Sales, Sales Management, Team Building, Customer Service, Coaching, Interviews, Hiring, Sales Process, Insurance, Cold Calling, Customer Retention, Salesforce.com, Leadership, CRM, Strategic Planning, Employee Training, Team Leadership, Social Networking, Human Resources, Account Management, Program Management, Project Management, Direct Sales, Selling, Sales Operations, Customer Satisfaction
Education
Cleveland State University 2013 — 2015
Master of Business Administration (M.B.A.), Marketing
West Chester University of Pennsylvania
Bachelor of Science (B.S.), Business Management
West Chester University of Pennsylvania
Bachelor of Science (B.S.), Marketing
Cardinal Dougherty High School
Eastfield Community College August 2011 - Present
Assurant Solutions October 2009 - July 2010
Volt Staffing 2008 - 2009
Convergys 2007 - 2008
Walmart 2007 - 2008
Stream 2007 - 2008
Skills
Typing, Customer Service, Administration
Education
Eastfield College 2011 — 2013
Bachelor's, Social Work
Assurant Solutions 2008 - Present
Assurant Solutions 2004 - 2008
Education
Delaware County Community College 2000 — 2003
The Vitamin Shoppe September 2010 - Present
Assurant Solutions June 2006 - April 2010
Signal Holdings May 2003 - June 2006
The Signal January 2001 - January 2003
The Signal January 1998 - January 2000
Education
Immaculata University 2010 — 2016
Master, Nutrition Education combined with American Dietetic Association (ADA) Dietetic Int
Chestnut Hill College 1993 — 1997
BS Psychology, Clinical Psychology
N/A October 2011 - Present
Assurant Solutions October 2008 - October 2011
Signal Holdings 1984 - 2008
Skills
Risk Management, Insurance, Employee Benefits, Financial Analysis, Business Strategy, Business Development, Contract Negotiation, Accounting, Start-ups, Negotiation, Competitive Analysis, Due Diligence, Management, Sales Management, Deferred Compensation, Real Estate, Strategic Partnerships, Lotus Notes, Customer Service, Leadership Development, Project Management, Talent Management
Education
Drexel University - LeBow College of Business 1978 — 1980
MBA, Finance
The George Washington University - School of Business 1971 — 1972
BBA, Business - Accounting
Emory University September 2011 - Present
Wipro Technologies November 2010 - September 2011
RYLA Inc. April 2010 - November 2010
Assurant Specialty Property February 2003 - February 2010
ASSURANT SPECIALTY PROPERTY / AMERICAN SECURITY GROUP February 2003 - February 2010
Assurant Solutions August 2000 - February 2003
American Security Group January 2000 - January 2003
Insureco/American Security Group/ASG March 1988 - July 2000
Metropolitan-Century 21 Insurance Company April 1986 - February 1988
Skills
Call Center, Performance Management, Customer Service, Customer Relations, Coaching, Insurance, Management, Call Centers, Leadership, Change Management, Microsoft Office, Training, Business Process..., Program Management, Operations Management, CRM, Analysis, Quality Assurance, Human Resources, Project Management, Budgets, Recruiting
Education
Emory University 2012 — 2013
Certificate of Accomplishment, Management Development Program
The Institutes 2009 — 2011
Associate, Insurance Management
Electrical Engineering Studies SINCLAIR COLLEGE 1982 — 1984
Franklin Covey
Insurance Institute of America
Certificate, General Insurance
Gilmore Group, Creative Marketing Solutions December 2014 - Present
Creative Staffing temp assignment at The Miami Foundation February 2015 - March 2015
Assurant Solutions September 2006 - April 2012
Delta Global Staffing, a Wholly Owned Subsidiary of Delta Air Lines September 2001 - July 2006
Spherion January 1999 - June 2001
Skills
Process Improvement, Administration, Customer Service, Program Management, Employee Benefits, Team Building, Public Relations, Research, Typing, Microsoft Word, Microsoft Excel, Outlook, Writing, Continuous Improvement, COBRA, Open Enrollment, Training Material, PowerPoint, Creative Writing, Data Entry, Strategic Planning, Insurance, Teamwork, Call Centers, Project Planning, Benefits Administration, Receptionist Duties, Scriptwriting
Education
Sullivan and Cogliano Training Center 2013 — 2014
Certificate of Completion, Office Professional, 3.88
Clark Atlanta University 1992 — 1995
Bachelor of Arts (B.A.), Theatre/Theater
Miami Dade College
Transfer student. Transferred to Clark from Miami Dade, Theatre Playwriting and Screenwriting course 2013
Cincinnati Financial April 2004 - Present
Assurant Solutions April 2003 - April 2004
Skills
Underwriting, Insurance, Property & Casualty..., Analysis, Leadership, Management, Sales, Customer Service, Marketing Strategy, Finance, Financial Risk, Commercial Insurance
Education
Denison University 1997 — 2001
Bachelor of Arts, Communications
USM November 2010 - Present
Assurant Solutions May 2006 - April 2010
Skills
Lotus Notes, Customer Service, English - Spanish &..., Help Desk Support, Cisco Technologies, Microsoft Office 2003, Microsoft Office 2007, Microsoft Office 2010, Microsoft Office 365, Customer Service..., Professional Phone..., Invoice Processing
Education
Drexel University 2013 — 2016
Bachelor's degree, Computer and Information Systems Security/Information Assurance, 1st Year
Community College of Philadelphia 2010 — 2013
General Courses, Engineering, 12
IBM March 2014 - Present
Novelis May 2012 - March 2014
Cisco Systems July 2010 - April 2012
Assurant Health January 2010 - July 2010
Assurant Solutions January 2010 - July 2010
Verizon Wireless August 2009 - January 2010
Payless Broadband Network August 2007 - July 2009
AutoTrader.com November 2006 - August 2007
IBM Internet Security Systems May 2005 - November 2006
Newgen Results Coorporation October 2003 - March 2005
Skills
QA CoE Transformation..., QA Management, Test Management, Test Leadership, Test Planning, Web Development, Web Application Design, WebSphere Application..., HP ALM, CRM Integration, ASP.NET AJAX, PeopleSoft, ERP Implementations, Microsoft Visual Studio..., Microsoft SQL Server, SQL*Plus, Oracle, Fortify, Performance Testing, TIBCO, SAP, Quality Center, EDI, CORBA, OSS/BSS, POS, Microsoft Dynamics, Active Directory, Open XML, WSDL, XSD, Siebel, QTP, VB.NET
Education
University of Phoenix
Master of Business Administration and Technology Management
Coleman College 1999 — 2001
Bsc Computer Information Sciences
Enugu State University of Science and Technology 1995 — 1998
Bachelor of Business Administration (BBA)
Assurant Solutions November 2014 - Present
Assurant Solutions June 2008 - October 2013
Marketing Services 2004 - May 2008
Marketing Services January 1998 - January 2004
Skills
Marketing, Management, Process Improvement, Program Management, Team Leadership, Business Development, Analysis, Leadership, Budgets, Project Management, MS Project, Mergers & Acquisitions, Negotiation, Software Documentation, Logistics, Microsoft Excel, Time Management, CRM, Insurance, Team Management, Risk Management, Team Building, PowerPoint, Business Analysis, Vendor Management, Cross-functional Team..., Account Management, Strategy, Customer Satisfaction, Sales Management, Business Process..., Training, Consulting, Business Planning, Competitive Analysis, Change Management, Executive Management, Strategic Planning, New Business Development, Performance Management, Contract Negotiation, Coaching, Project Planning, Business Strategy, Leadership Development, Management Consulting, Customer Retention, Business Process
Education
Centennial College
Business Administration and Management, General
Centennial College
Business Administration and Management, General
Amazon September 2012 - Present
Assurant Solutions January 2012 - September 2012
TESSCO Technologies February 2007 - April 2012
Dentsply February 2005 - February 2007
Dentsply October 2002 - February 2005
FCI March 2000 - October 2002
Skills
Wireless, Mobile, Product Marketing, New Business Development, Channel, Strategic Partnerships, Telecommunications, Product Management, B2B, Mobile Devices, Sales Management, Cross-functional Team..., Direct Sales, Product Development, Account Management, Consumer Electronics, Management
Education
Eastern University
Master of Business Administration (MBA)
St. Joseph's University
Bachelor of Science (BS)
Dayton Mediation Center October 2013 - Present
Assurant Solutions August 2007 - Present
CRS (Champaign Residency Services) August 2014 - 2015
Gibault Incorporated October 2006 - September 2007
Project Woman September 2004 - October 2005
Skills
Insurance, General Insurance, Property & Casualty..., Claim, Claims Management, Actuarial Science, Call Center, Process Improvement, Analysis, Lotus Notes, Claims Handling, Claims Resolution, Training, Conflict Resolution, Leadership, Team Leadership, Cross-functional Team..., Communication, Strategic Communications, Communication Skills, Case Management, Employee Training, Team Building, Conflict Management, Strategic Planning, Program Management, Interviews, Employee Benefits
Education
Antioch University Midwest 2012 — 2014
Master's degree, Conflict Analysis
Central State University 2000 — 2005
Bachelor of Science (BS), Psychology
Assurant Solutions July 2006 - August 2015
Marquis Spas 1989 - 2006
Skills
Employee Benefits, Deferred Compensation, Management, Talent Management, Change Management, Leadership, Benefits Administration, Personnel Management, Succession Planning, Performance Management, Human Resources, Recruiting, Onboarding, Training, Employee Relations, Talent Acquisition, Employee Training, Employee Engagement, HR Policies, Workforce Planning
Education
Eastern Oregon University 2014 — 2016
Expected Bachelors Degree, Business/Communications
Chemeketa Community College 2010 — 2014
Associate of Arts (AA)
Assurant Solutions July 2014 - Present
Viking Range Corporation August 1997 - January 2013
Skills
Product Development, Marketing Research, Data Analysis, Statistics, Financial Analysis, Market Analysis, Market Research, Analysis, Management, Product Marketing, Marketing Strategy, Strategy, Forecasting, Cross-functional Team..., Consumer Products, Product Launch, Pricing, Competitive Analysis, CRM, Market Planning, Email Marketing, Business Analysis, Business Intelligence, Segmentation, Marketing Management, Marketing
Education
Delta State University
Master of Business Administration (M.B.A.)
Trane May 2008 - June 2010
Assurant Solutions December 2007 - June 2008
Jackson Hewitt January 2008 - April 2008
Wackenhut Security Services September 2004 - August 2006
U.S. Army June 1998 - June 2002
Education
University of Phoenix 2008 — 2010
MBA, Business Administration
Colorado Technical University 2006 — 2007
Bachelor's, Accounting
University of Maryland University College 2002 — 2004
Accounting
Assurant Solutions September 2011 - Present
Confidential March 2008 - September 2011
Skills
Process Consulting, Change Management, Risk Management
Education
Delhi University 1997 — 2000
Bachelors, Economins, Business Studies, Accounts
University of Delhi 1997 — 2000
DPS
Assurant Solutions September 2010 - Present
Arch Insurance Group April 2007 - July 2010
CIGNA Healthcare August 2000 - July 2006
Skills
Medical Terminology, Insurance Billing, Microsoft Office
Education
Colorado Technical University 2009 — 2011
Associate Degree, Healthcare Administration
Assurant Solutions July 2006 - Present
Assurant Solutions July 2006 - Present
Allied Barton/Assurant Solutions November 2004 - July 2006
Beverly Health Care June 2000 - May 2004
The office of Senator May 1996 - August 1997
Skills
HIPAA, Software Documentation, PowerPoint, 10 Key, Solvency II, Team Leadership, Healthcare, Actuarial Science, Reinsurance, Spanish, Claims Management
Education
Chattahoochee Technical College
Actively Persuing, General Studies
CT Communications October 2010 - Present
Avetec June 2010 - July 2010
Assurant Solutions September 2004 - August 2006
Skills
JavaScript, C Programming, HTML, CSS, XML, Cyber Security, Cisco Technologies, Cisco Security, Microsoft Servers, Linux, Database Design, Database Administration, SQL, Computer Hardware, Hardware Support, Hardware Diagnostics, Network Hardware, Hardware Installation, HP Server Hardware, Project Planning, Project Management, Windows Mobile, Windows Mobile Devices, Software Development, Software Design, Software Documentation, Technology Convergence
Education
Clark State Community College 2008 — 2010
Associate of Applied Business, Computer Systems Networking and Telecommunications, 3.8
Clark State Community College 2006 — 2008
Associate of Applied Business, Computer Software Development, 3.8
Clark State Community College 2006 — 2008
Departmental Certificate, Web Development, 3.8
Clark State Community College 2006 — 2008
Departmental Certificate, Computer Programming, 3.8
Dayco Products May 2011 - Present
Assurant Solutions December 2002 - September 2010
Education
Denmark Technical College 1974 — 1977
Associate's degree, Automobile/Automotive Mechanics Technology/Technician
Allendale-Fairfax High School 1969 — 1973
High School
Assurant Solutions October 2009 - Present
Skills
Call Centers, Insurance, Customer Satisfaction, Customer Experience, Customer Service, General Insurance, Customer Retention, Claim, Lotus Notes, Process Improvement, Underwriting, Access, Software Documentation, Data Entry, Technical Support, Team Leadership, Outlook
Education
Eastfield College
Information Technology
Southwest Tennessee Community College
Information Technology
T-Mobile 2011 - 2012
Assurant Solutions May 2009 - February 2011
Assurant Solutions October 2008 - May 2009
Assurant Solutions June 2006 - October 2008
Assurant Solutions December 2003 - June 2006
Skills
Customer Service..., Technical Support, Call Center
Education
Cedar Valley College 1990 — 1992
Associate of Arts and Sciences (A.A.S.), General Studies
Assurant Solutions Senior International Risk Management AnalystAssurant SolutionsApril 2007 - Present
Skills
SAS, Financial Data...
Education
East Carolina University
FrankCrum Staffing / A Quality Corrections January 2007 - Present
Chase Merchant Services June 2005 - December 2006
Assurant Solutions July 2003 - May 2005
Warranty Corporation of America February 1997 - June 2003
Skills
Expertise includes..., Knowledge of SLA's,..., CRM, Management, Training, Visio, Customer Satisfaction, Budgets, Leadership, Program Management, Cross-functional Team..., Sales, Team Building, Analysis, Call Centers
Education
Clarion University of Pennsylvania
B.S.B.A, Business Administration and Management
TSA February 2013 - Present
Xerox June 2012 - February 2013
Assurant Solutions March 2004 - May 2012
Skills
Customer Service, Data Entry, Microsoft Office, Medical Terminology, Office Equipment..., Health Insurance, Property & Casualty...
Education
Clark Atlanta University 1998 — 1999
South Florence High 1994 — 1998
Assurant Solutions October 2011 - Present
Assurant Solutions January 2002 - September 2011
Pamida August 1990 - August 1999
Education
Chadron State College 1990 — 1995
Bachelor of Arts (BA), Criminal Justice / Legal Business Administration
Comanche County Memorial Hospital March 2015 - Present
Children's Hospital Los Angeles (CHLA) November 2013 - September 2014
Mckesson June 2007 - October 2013
Assurant Solutions October 2006 - June 2007
Skills
Desktop Computers, Desktop Administration, Desktop Deployment, Help Desk Support, Service Desk, Remote Desktop, PC building, Computer Hardware, Computers, Computer Repair, Computer Security, Computer Maintenance, Software Installation, Active Directory, Active Directory..., Customer Service, Customer Support, Business Strategy, Laptops, Printers, Laser Printers, Lexmark Printers, Minolta, Kyocera, Horizon Meds Manager, Juniper, eCW, Adobe Acrobat, Star Navigator, Microsoft Office, Microsoft Exchange, Microsoft Office 2007, LAN-WAN, Remote User Support, Fusion, Oracle Applications, Cabling, IP Addressing, Forefront, Trend Micro, Norton Ghost, Technical Support, Hardware, Troubleshooting, Information Technology, Dell Computers, Windows XP Pro, Hardware Support, Citrix, SCCM
Education
DeVry University-Oklahoma 2011 — 2014
Bachelor of Science (BS), Business Administration and Management, General
Great Plains Technology Center 2006 — 2007
Microcomputer Hardware Software Network Technician Course, Information Technology
Assurant Solutions May 2014 - Present
Education
Eastern Oregon University 2015 — 2016
Bachelor of Science (BS), Business Administration
Chemeketa Community College 2012 — 2014
Associate of Arts and Sciences (AAS), Accounting