Assurant Solutions
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Assurant Solutions Employees
Active Realty 2011 - Present
Assurant Solutions February 2000 - March 2011
Ace Business Machines January 1990 - January 2000
Skills
REO, First Time Home Buyers, Selling, Marketing, Relocation, Customer Service, Listings, Foreclosures, Short Sales, Buyer Representation, Real Estate Transactions, Sellers, Buyers, Insurance, Leadership, Seniors, Single Family Homes
Education
Biscayne College 1978 — 1979
BA, Education
Miami Dade College 1975 — 1977
Associate of Arts (AA), Education
Assurant Solutions May 2009 - Present
Assurant Solutions February 2007 - April 2009
Assurant Solutions January 2004 - January 2007
Assurant Solutions January 2001 - December 2003
Assurant Solutions January 2000 - September 2001
Skills
Project Management, Cross-functional Team..., Team Leadership, Product Management, Product Development, Account Management, Vendor Management, Management, New Business Development, Product Marketing, Sales Management, Competitive Analysis, Call Centers, Customer Retention, Sales, Business Development, Insurance, Process Improvement, Strategy, Customer Experience, Leadership, Marketing Strategy, Customer Satisfaction, Operations Management, Business Analysis, Team Building, Sales Process, Lead Generation, Training
Education
Kennesaw State University 1989 — 1993
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Travelport November 2014 - Present
Travelport May 2014 - August 2014
BlueWave Computing January 2014 - April 2014
Assurant Solutions August 2013 - December 2013
AXIS Capital June 2013 - August 2013
Skills
Microsoft Office, Public Speaking, Oracle CRM OnDemand, C# 4.0, .NET, Teamwork, SQL, Java, Visio, Communication, Microsoft Excel, Research, English, Software Development, Business Analysis, Microsoft Word, PowerPoint, Customer Service, Process Automation, C#
Education
Mercer University 2006 — 2010
Bachelor of Science (BS)
Southern Polytechnic State University
Bachelors of Science, Computer Science
ICF South Florida Charter Chapter 2015 - 2015
ICF South Florida Charter Chapter 2015 - 2015
Assurant Solutions April 2012 - October 2013
Assurant Solutions July 2007 - April 2012
Aequicap 2002 - 2007
United Petroleum Group, Inc. dba Farm Stores 1995 - 2002
Skills
SPHR, Performance Management, Deferred Compensation, Employment Law, Budgets, Employee Relations, Talent Management, Leadership Development, Succession Planning, Executive Coaching, Organizational..., Employee Engagement, Coaching, Organizational..., Onboarding, Recruiting, Management Development, Benefits Administration, Workforce Planning, Personnel Management, Applicant Tracking..., Employee Training, Hiring, Leadership, HR Policies, Employee Benefits, New Hire Orientations, College Recruiting, Human Resources, Taleo, Operations Management, Labor Relations, Payroll, Organizational Design, 360 Feedback, Talent Acquisition, FMLA, Career Development, Conflict Resolution, Interviews, HRIS, Strategic Planning, Training, HR Transformation, Temporary Placement, Job Descriptions, Legal Compliance, Resume Writing, Certified Workforce..., Strategic HR
Education
Miami Dade College 2013 — 2015
Bachelor of Applied Science (BAS), Business Administration, Management and Operations, 4.00
Human Capital Institute 2011 — 2011
Certification, Strategic Workforce Planning
The Coaches Training Institute 2011 — 2011
Core Training, Professional and Personal Coaching
Miami Dade College
Associate of Arts (AA), Business Administration and Management, General
Portland Community College October 2014 - Present
Sears Holdings Corporation November 2012 - December 2012
Assurant Solutions 2005 - 2010
Securitas Security Services USA, Inc. December 2002 - April 2004
Skills
Customer Service, Customer Retention, Customer Satisfaction, Insurance, Soldering, Lotus Notes, Claim, Electrical..., Call Centers, Java, Breadboard, Computer Proficiency, Computer Maintenance, Team Building, Teamwork, Team Leadership, Microsoft Office, Windows, Microsoft Excel, Sales, Microsoft Office 2007, Windows 7, Windows XP Pro, Windows Vista, Windows 2000, Physical Security, Confidentiality, Circuit Analysis, Windows 8, Leadership, Security, Training, C, Computer Hardware, Troubleshooting, Telephone Skills
Education
Portland Community College 2013 — 2015
Associate of Science (A.S.), Electronics Engineering Technologies
Linn-Benton Community College 2011 — 2012
Associate of Science (AS), Computer Science
Assurant Solutions February 2014 - Present
WellPoint December 2011 - February 2014
QBE FIRST July 2005 - December 2011
Canada Life August 1992 - November 2004
US Navy August 1988 - August 1992
Skills
Business Requirements, Insurance, Requirements Gathering, Business Analysis, Visio, SDLC, Process Improvement, Property & Casualty..., Software Documentation, Requirements Analysis, Underwriting, Health Insurance, General Insurance, Software Project..., Test Case Generation, Software Quality..., Technical Writing, Technical Support, Claims Management, Term Life Insurance, Analysis, Call Centers, User Acceptance Testing, Waterfall, Risk Management, Testing
Education
Kennesaw State University 1994 — 2002
Bachelor of Business Administration (BBA), Business Administration and Management, General
Hermitage Springs
Marietta High School
Assurant Solutions August 2013 - Present
Innovative Control Systems, Inc September 2012 - August 2013
RSG May 2010 - September 2012
kgb January 2005 - December 2010
Advent Intermodal Solutions LLC January 2002 - January 2005
Federal Reserve Bank August 2000 - August 2002
Deloitte Consulting June 2001 - January 2002
American Re-Insurance Company June 2000 - June 2001
Skills
Business Intelligence, Data Warehousing, SOA, Data Modeling, EDI, Architecture, Databases, Software Development, ETL, SQL Server, Application Development, SQL, Visio, Enterprise Architecture, Requirements Analysis, Microsoft SQL Server, Integration, SSIS, ASP.NET, VB.NET, UML, SSRS, Business Analysis, Enterprise Software, C#, XML, JavaScript, PL/SQL, SDLC, Oracle
Education
Maulana Azad National Institute of Technology 1993 — 1997
BE, Computer Science
cotton collegiate 1985 — 1991
Intermediate
Assurant Solutions January 2015 - Present
Laurel Crown Photography September 2009 - Present
7-Eleven July 2012 - January 2013
Bernett Research February 2012 - June 2012
Skills
Photography, Computers, Word Processing, Secretarial Skills, Customer Service, Typing, Professional Phone..., Insurance Claims, Claims Handling
Education
Linn-Benton Community College 2010 — 2015
West Albany High School 2007 — 2010
General Studies, High School/Secondary Diplomas and Certificates
RAZR Systems LLC April 2014 - Present
Red Shed Technology Corp December 2011 - April 2014
Assurant Solutions July 2008 - December 2011
TrucknTow.com September 2007 - July 2009
Consultant May 2005 - September 2007
Skills
C#, JavaScript, Swift, Objective, iOS, Android, MapBox, Web Applications, ASP.NET MVC, ASP.NET, jQuery, Microsoft SQL Server, HTML 5, Entity Framework, Wordpress, HTML, Objective-C, HTML5, Oracle, SQL Server 2000-2008, HTML + CSS, APIs, T-SQL, OOP, Google App Engine, Twilio API, Python, web2py, TSQL, Cocoa, Core Data, Cocoa Touch, Parse.com, Bootstrap, NHibernate, LINQ, Realm
Education
Menlo College
Bachelor of Science (B.S.), Computer Science
Hacienda Executive Suits January 2014 - Present
Assurant Solutions September 2013 - December 2013
Hacienda Executive Suits August 2012 - September 2013
Alorica February 2012 - July 2012
Electronic Repair Center September 2011 - February 2012
B.C. Software September 2009 - August 2011
PHH Corporation (formerly FirstFleet) January 2004 - September 2009
Franklin Templeton Investments January 2008 - December 2008
Miami-Dade County Public Schools 2005 - 2007
Ryder System, Inc. 2005 - 2005
Skills
Sarbanes-Oxley Act, Business Analysis, Project Management, Program Management, Business Intelligence, Quality Assurance, Risk Management, SQL, Process Improvement, Databases, SDLC, Software Documentation, Requirements Analysis, Team Leadership, Testing, Strategic Planning, Management, Access, Agile Methodologies, Microsoft SQL Server, Analysis, ERP, Software Project..., MS Project, CRM, Code of Federal..., Scrum, User Stories, Use Case, HIPAA, EDI, Microsoft Office, Visio, Visual Basic, Project Planning, SAP, ETL, .NET, Change Management, Business Process, System Administration, Healthcare Information..., Technical Support, Call Centers, Security, ASC X12, Gap Analysis, Vendor Management, Unix, Leadership
Education
University of Miami 1981 — 1983
BA, Poltical Science
Miami Dade College 1979 — 1981
AA, Political Science
Florida Atlantic University 2013 — 2013
Project Management Professional (PMP)
Assurant Solutions January 2013 - Present
Petroval, Inc. September 2012 - January 2013
VT Griffin Services September 2007 - January 2012
Georgia Benefits, Inc March 2007 - August 2007
Immucor, Inc May 1997 - September 2006
Parents for Peticide Alternatives January 1993 - January 1997
Skills
HRIS, Employee Relations, Benefits Administration, Employee Benefits, Training, Recruiting, PeopleSoft, Leadership, Microsoft Word, Microsoft Excel, Outlook, I-9 Compliance, I-9 audits, Flexible Spending..., Section 125 Plans, Ancillary Benefits, Vision Insurance, Group Life, Group Benefit Plans, Employee Wellness..., Leave of Absence..., SPDs, Health & Welfare..., Benefit Communication, Voluntary Employee..., High Deductible Health..., Health Savings Accounts, Cafeteria Plans, Multi Tasking, COBRA, Terminations, Onboarding, Data Entry, Employee Handbooks, Employee Engagement
Education
King's College
B.S, Business Administration; Psychology(minor)
Ward Melville
Dietrich's Meats & Country Store August 2014 - April 2015
Assurant Solutions May 2014 - August 2014
E&K Repair Service Inc. January 2000 - August 2011
Skills
ArcGIS, ERDAS Imagine, Map Reading &..., Cartography, SPSS, Communication, Leadership, Teamwork, Works well with others, Observant, Self-Motivator, Critical Thinking, Problem Solving, Professional Work Ethic, Able to follow..., Microsoft Office, Organized, Efficent, Responsible, Hands-on Training, Hands-on Learning
Education
Kutztown University of Pennsylvania 2009 — 2015
Bachelor's degree, Geography
Assurant Solutions September 2014 - Present
Cbeyond June 2014 - September 2014
Cbeyond August 2012 - June 2014
Assurant Solutions October 2010 - August 2012
Assurant Solutions April 2008 - October 2010
Assurant Solutions October 2006 - April 2008
Assurant Solutions May 2006 - October 2006
Assurant Solutions January 2004 - May 2006
GE-Zurich Warranty Management July 2000 - December 2003
National TechTeam June 1999 - June 2000
Skills
Process Improvement, Business Process..., Program Management, Business Analysis, Strategy, Management, Operations Management, Call Centers, Leadership, Microsoft Excel, Vendor Management, Customer Experience..., Six Sigma, Training, CRM, Call Center, Strategic Planning, Cross-functional Team..., Business Process, Analysis, Data Analysis, Quality Assurance, Team Leadership, Customer Experience, Product Development, Business Intelligence, Customer Satisfaction, Cost Reduction, Problem Solving, Access, Negotiation, Service Delivery, Product Management, Team Building, Outsourcing, Performance Management, Software Documentation, SaaS, Change Management, Budgeting, Business Strategy, Process Engineering, Analytics, Integration, Project Management, Visio
Education
Kennesaw State University - Michael J. Coles College of Business 2008 — 2012
Bachelor’s Degree, Management, 3.96 Summa Cum Laude
Richland Community College 2001 — 2004
AS, Liberal Arts, Economics
Nova Realty Group June 2014 - Present
Assurant Solutions August 1976 - December 2012
Skills
Systems Analysis, Software Documentation, Insurance, SharePoint, Analysis, SDLC, Business Analysis, Business Intelligence, Business Process..., Requirements Gathering, Risk Management, Vendor Management, Visio, Process Improvement, Requirements Analysis
Education
Miami Dade College 1973 — 1976
Associate's degree, Business Administration and Management, General
The Bistreaux November 2014 - Present
TBD November 2014 - Present
Kristine's Kritter Kare October 2014 - Present
Coldwell Banker Fremont Realty, LLC January 2014 - November 2014
Century 21 - Canon Land & Investment Co. July 2011 - January 2014
Royal Gorge Route Railroad February 2006 - November 2007
Assurant Solutions November 1999 - May 2003
Assurant Solutions May 1999 - November 1999
Component Sales of America October 1996 - January 1998
Applebees International December 1989 - October 1996
Skills
Effective Project..., Training Instructor..., The Consultative..., Project Management, Real Estate, Training, Marketing, Buyer Representation, First Time Home Buyers, Customer Service, Management, Sellers, Selling, Single Family Homes, REO, Sales
Education
VanEd 2011 — 2011
Broker Associate, Real Estate
Kennesaw State University 1994 — 1996
1994-1996
Invesco November 2013 - Present
Assurant Solutions 2011 - October 2013
Wells Real Estate Funds 2007 - 2010
Jackson National Life 2005 - 2007
Jackson National Life 2001 - 2005
Jackson National Life 1998 - 2001
Skills
Business Strategy, Marketing Communications, Competitive Analysis, Social Media Marketing, Creative Development, Marketing Strategy, Sales Support, Salesforce.com, Proposal Management, Wordpress, Prezi, Proposal Writing, Management, Sales Operations, Creative Direction, Project Management, Insurance, Presentations, Survey Monkey, Mail Chimp, Strategy, Marketing, Cross-functional Team..., Budgets, Executive Management, Leadership, Marketing Management, New Business Development, Sales, Training
Education
Long Island University, Brooklyn Campus
MBA
Long Island University, Brooklyn Campus
B.S
Assurant Solutions August 2015 - Present
CEMEX September 2014 - July 2015
Bilzin Sumberg April 2013 - September 2014
Cole, Scott & Kissane, P.A. October 2010 - April 2013
Cole, Scott & Kissane, P.A. May 2008 - October 2010
Malloy & Malloy, P.A. March 2007 - May 2008
Speed Print, Inc. December 2005 - March 2007
Skills
Accounting, Microsoft Excel, Accounts Receivable, Microsoft Office, Accounts Payable, Account Reconciliation, Microsoft Word, Financial Reporting, PowerPoint, Outlook, Contract Negotiation, Customer Service, Spreadsheets, Human Resources, Banking, Budgets, Finance
Education
Florida International University - Chapman Graduate School of Business 2014 — 2016
Master of Business Administration (M.B.A.), Accounting and Finance
Florida International University - College of Business Administration 2012 — 2013
Bachelor's degree, Finance and International Business
Miami Dade College 2010 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
Dimension Data October 2014 - Present
Dimension Data October 2011 - Present
Assurant Solutions September 2009 - October 2011
Tek Systems September 2009 - August 2010
Milestone Systems Consulting, Inc April 2009 - July 2009
ShoreGroup, Inc. October 2008 - April 2009
Spanlink Communications September 2006 - October 2008
eLoyalty September 2005 - August 2006
Georgia Pacific Corporation April 2001 - August 2005
Skills
IVR, Unified Communications, VoIP, Call Center, Vendor Management, Cisco Technologies, Telephony, Telecommunications, SDLC, Contact Centers, Integration, ITIL, Program Management, PMP, Cisco Call Manager, Project Management, Visio, Requirements Analysis, Business Analysis, Process Improvement, Call Centers, Strategy, Enterprise Software, Avaya, Outsourcing, Pre-sales, Troubleshooting, Business Intelligence, Project Delivery, Software Documentation, System Deployment, PMO, Management, QoS, Service Delivery, System Administration, Solution Architecture, CTI, Requirements Gathering, IP, MS Project, ACD, Resource Management, Network Design, Switches, Wireless, LAN-WAN, Networking, WAN, IT Operations
Education
Cisco System Training Classes 2004 — 2007
Cisco Systems
Kennesaw State University
MCSE Studies
Assurant Solutions March 2014 - Present
O'Donnell Agency March 2013 - March 2014
IDG Latin America April 2008 - January 2013
PC World Magazine March 1995 - August 2006
Sony Style Magazine March 2000 - August 2000
Editorial Televisa 1993 - 1994
Skills
Creative Direction, Print Production..., Photography, Magazines, Publishing, Graphics, Graphic Design, Art Direction, Web Design, Social Media, Brochures, Advertising, Wordpress, Adobe Creative Suite, Photoshop, Logo Design, QuarkXPress, InDesign, Online Marketing, Brand Development, Email Marketing, Corporate Identity, Creative Development, Social Media Marketing, Layout, Flash, Online Advertising, Digital Marketing, Art, Marketing Strategy, Packaging, Video, Print Production, Illustration, Multimedia, CMS, Digital Photography, Mac, Direct Marketing, Digital Media, Creative Strategy, Editorial, Corporate Branding
Education
Miami Dade College 1993 — 1995
Institute of Industrial Design 1987 — 1991
Bachelor of Arts (B.A.), Graphic Design
Portfolio July 2015 - Present
Self-employed September 2014 - Present
Protective Life November 2008 - August 2014
Protective Life April 2003 - October 2008
Assurant Solutions November 1994 - December 2002
Skills
Project Management, Product Development, Accounting, Strategic Planning for..., Leadership, Development Of Employees, Pricing, Analysis, Problem Solving, Business Intelligence, Business Planning, Competitive Analysis, Cross-functional Team..., Customer Satisfaction, Insurance, Management, Marketing, Process Improvement, Account Management, Risk Management, Product Management, Sales Process, Team Building
Education
Maryville University of Saint Louis 2006 — 2010
Master of Business Administration (M.B.A.), Business Administration and Management, General, 4.0/4.0
University of Florida 1977 — 1981
Bachelor of Science (BS), Accounting, 3.5/4.0
Dealix Corporation, a CDK Global Company May 2007 - July 2008
Dealix Corporation, a CDK Global Company April 2006 - April 2007
Dealix Corporation, a CDK Global Company September 2005 - April 2006
Assurant Solutions April 2001 - June 2005
Skills
Account Management, Sales, Sales Process, Sales Management, Direct Sales, Relationship Building, Problem Solving, Lead Generation, CRM, Customer Retention, SaaS, Competitive Analysis
Education
Miami Dade College
Assurant Solutions January 2009 - Present
Assurant Solutions June 2000 - January 2009
Skills
Project Management, Leadership, Insurance, Customer Satisfaction, Management, Software Documentation, Vendor Management, Visio
Education
Miami Sunset High School 1990 — 1993
High School Diploma
Miami Dade College
Tallahassee Community College
Verizon Telematics, Inc. September 2012 - Present
Fellowship of Christian Athletes May 2011 - October 2012
Assurant Solutions January 2008 - October 2010
Assurant Solutions January 2004 - October 2010
GE-Zurich Warranty Management, Inc. 2001 - 2004
TechTeam Global 1991 - 1999
Skills
International Operations, Financial Management, Vendor Relations, Planning, Consolidation, Call Center, Coaching, Vendor Management, Customer Relations, Quality Assurance, Employee Relations, Strategic Planning, Budgeting, Operations Management, Process Improvement, Customer Service, Account Management, Sales Management, Excel, Word, Team Building, Cross-functional Team..., Microsoft Office, PowerPoint, Mentoring, Change Management, Program Management, Contract Negotiation, Financial Analysis, Business Planning, Problem Solving, Insurance, New Business Development, Contract Management, Business Strategy, Negotiation, Forecasting, Contract Negotiations, Analysis, Cost Reduction, Management Consulting, Business Process..., Project Planning, Microsoft Excel, Mergers & Acquisitions, Call Centers, Microsoft Word, Leadership, Business Process, Customer Experience
Education
Macomb Community College
Associate, General Studies, Business Management
Universities 2013 - Present
CDC March 2005 - April 2012
Assurant Solutions October 2001 - February 2005
Direct Care Home Health February 1992 - February 2001
Skills
Labor Relations, Talent Management, Organizational..., Human Relations, Human Capital Management, Compensation, Performance Management, Psychotherapy, Conflict Management, Payroll Administration, International Management, HRIS, Employee Benefits, Organizational Design, Organizational..., Project Management, Executive Coaching, Business Performance..., Compensation Structure..., Deferred Compensation, Management, Personnel Management, People Skills, New Hire Orientations, Payroll, Succession Planning, Employee Relations, Compensation Structures, Talent Acquisition, Training, Onboarding, Leadership, Human Resources, EEO, Conflict Resolution, FMLA, Coaching, Job Analysis, Workforce Planning, Benefits Administration, HR Policies, Interviews, Employee Training, Resume Writing
Education
Strayer University-Georgia 2010 — 2012
Master of Science in Human Resources Management, Human Resources Management, 3.9
Mercer University 2007 — 2009
Bachelor of Science (BS), Human Services, 3.7
Keller Williams Realty Atlanta Partners June 2010 - Present
Solid Source Realty June 2009 - September 2010
Keller Williams Realty September 2004 - June 2009
Assurant Solutions 1983 - 2003
Education
Kennesaw State University 1986 — 1988
UnitedHealthcare June 2007 - Present
BellSouth 2006 - 2007
Assurant Solutions August 2005 - February 2006
Assurant August 2000 - August 2005
Assurant November 1998 - August 2000
Skills
Marketing, Project Management, Account Management, Marketing Strategy, Strategic Planning, Leadership, Public Speaking, Leadership Development, Training, Sales, Advertising, Marketing Communications, CRM, Fundraising, Coaching, Event Planning, Team Building, Retail, Program Management, Public Relations, Social Networking, Entrepreneurship, Budgets, Nonprofits
Education
Mercer University 2001 — 2003
MBA, Marketing
University of Michigan 1990 — 1994
BA, Psychology
Central High School
Raphael and Associates January 2013 - Present
Anew Teen Fitness, Inc September 2009 - Present
Self-Employed Estimator October 2009 - Present
Assurant Solutions August 2012 - November 2012
BrightClaim, Inc August 2011 - October 2011
Five Star Insurance Agency February 2010 - December 2010
Travelers July 2008 - October 2009
State Farm Insurance January 2006 - June 2008
Skills
Insurance, Property Damage, Claim, Customer Service, Leadership, Licensing, Program Management, Property & Casualty..., Entrepreneurship, Leadership Development, Property Claims, Strategic Planning, Budgets, Customer Satisfaction, P&C, Sales, Small Business, General Insurance, Licensed P&C Adjuster, Commercial and..., Training
Education
Landmark Education 2011 — 2021
Personal Growth and Development, Self-Awareness and Personal Assessment, 4.0
University of Louisiana at Lafayette 2000 — 2005
BS, Business Administration/Management
Liberty Tax Service December 2014 - Present
City of Homestead 2011 - Present
Assurant Solutions May 2012 - December 2012
HomeServe USA 2010 - 2011
Law Offices of Patrick L. Cordero, PA June 2010 - August 2010
PBS&J October 2002 - December 2009
Swiss Re January 2001 - December 2003
Creative Staffing January 2000 - December 2003
Skills
Microsoft Excel, Interviews, Project Management, Data Entry, Microsoft Office, Human Resources, Employee Relations, Outlook, Time Management, Accounting, Spanish, Access, Microsoft Word, Administrative..., Customer Service, Proficient in Oracle, Advantage and Ensura, Microsoft: Word, Excel,..., Knowledge of Power..., Bankruptcy PRO and Time..., Polished Bilingual..., Tax Returns, Strategic Planning
Education
Miami Dade College
Associate of Arts (A.A.), Accounting and Finance
SunTrust November 2014 - Present
Life Time Fitness December 2010 - December 2014
WMGT-TV April 2008 - April 2010
WNVN-TV November 2007 - April 2008
Crunch Fitness June 1999 - November 2007
National Academy of Television Arts & Sciences January 2007 - June 2007
CNN September 2006 - December 2006
WSB-TV January 2006 - May 2006
Assurant Solutions December 2004 - December 2005
JPMorgan Chase October 2001 - December 2004
Skills
Social Media, Public Relations, Media Relations, Social Media Marketing, Editing, Social Networking, Facebook, Video Editing, Final Cut Pro, Hard News Reporting, Press Releases, Event Planning, Journalism, Business Administration, Presentations, Public Speaking, Organizational..., Marketing, Advertising, Television, Broadcast Journalism
Education
Kennesaw State University 2003 — 2007
Bachelor of Science (B.S.), Communication; Media Studies
NorthCare May 2011 - Present
Assurant Solutions February 2006 - August 2010
Skills
Social Services, Customer Service..., Parent Education, Case Management, Crisis Intervention, Behavioral Health, Mental Health, Family Services, Community Outreach, Grant Writing, Volunteer Management, Fundraising, Healthcare, Microsoft Word, Nonprofits, Public Speaking, Training
Education
Minnesota Graduate School of Theology 2005 — 2007
Bachelor's degree, Theology/Theological Studies
Midwestern State University 1999 — 2001
Associate of Arts (A.A.), Education
City of Kennesaw January 2014 - Present
SAFE, LLC January 2001 - Present
University of Phoenix January 2001 - April 2004
Zurich Insurance 1996 - 2001
AIG 1993 - 1996
Assurant Solutions 1979 - 1990
Skills
Business Development, Program Management, Insurance, New Business Development, Start-ups, Sales, Underwriting, Marketing, Project Planning, Property & Casualty..., Call Center, Reinsurance, Sales Management, Strategy, P&L Management, Executive Management, Finance, Business Planning, Risk Management, Pricing, Retail, Strategic Planning, Team Building, Leadership, Account Management, Process Improvement, Management, Call Centers, Customer Service
Education
University of Michigan - Stephen M. Ross School of Business 1971 — 1974
BBA, Finance & Operations
Kennesaw State University - Michael J. Coles College of Business 1986 — 1989
MBA, Finance & Operations, 4.0
Assurant Solutions September 2012 - Present
DeSales Associates May 2012 - August 2012
OSC a Breckenridge IS Company May 2011 - August 2011
Skills
SAS, Statistical Modeling, Financial Analysis, Data Analysis, Actuarial Science
Education
Kenyon College 2008 — 2012
BA, Economics (major), Physics (major), Mathematics (minor)
Laurel School 2004 — 2008
eVestment July 2013 - Present
eVestment Alliance December 2011 - June 2013
Credigy June 2010 - February 2012
Assurant Solutions January 2010 - June 2010
Cousins Properties Incorporated March 2009 - June 2010
Kennesaw State University August 2004 - April 2009
Clear Channel Radio August 2006 - November 2006
CarMax February 2005 - July 2006
Aegix Solutions, LLC August 2003 - February 2005
Skills
Sales, Salesforce.com, Visio, Management, Account Management, Financial Analysis, Marketing, Business Analysis, Process Improvement, Troubleshooting, Negotiation, Quality Assurance, Security, Analytics, Data Analysis, Microsoft Excel, Product Management, Project Management, Microsoft Office
Education
Kennesaw State University - Michael J. Coles College of Business 2004 — 2009
BBA, Management & Entrepreneurship
Assurant November 2012 - Present
Assurant June 2008 - October 2012
Assurant Solutions April 2003 - June 2008
Assurant Solutions July 2000 - April 2003
Assurant Solutions March 1999 - July 2000
A.S. Kleeman & Associates September 1997 - March 1999
ITI Marketing Services February 1996 - September 1997
ITI Marketing Services April 1993 - February 1996
Skills
Vendor Management, Strategy, CRM, Outsourcing, Management, Business Process..., Leadership, Call Centers, Analytics, Process Improvement, Call Center, Program Management, Financial Services, Internal Audit, Strategic Planning, Contract Negotiation, Project Management, Analysis, Management Consulting, Business Intelligence, Business Development, Cross-functional Team..., Risk Management, Voiceovers, Insurance
Education
Kennesaw State University - Michael J. Coles College of Business 2001 — 2003
BBA, Economics
Assurant Solutions December 2014 - Present
Sports Radio 680 The Fan August 2014 - December 2014
Sports Radio 680 The Fan September 2012 - August 2014
Service Corporation International May 2011 - September 2012
United States Marine Corps October 2003 - May 2011
Skills
Insurance, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Project Management, Strategic Planning, PowerPoint, Risk Management, Business Analysis, Process Improvement, Marketing, Advertising, Business Development, Sales, Sales Operations, Team Building, Leadership, Recruiting, Account Management, Time Management, Training, Sales Management, Social Media, Management, Event Management, Marketing Strategy, Social Media Marketing, Social Networking, Logistics, Salesforce.com, New Business Development, Lead Generation, B2B, Cold Calling, Sales Presentations
Education
Kennesaw State University 2007 — 2011
Bachelor of Science (B.S.), Communication, General, Cum Laude
Dominion Christian High School 1999 — 2003
Diploma, College/University Preparatory
Assurant Solutions February 2013 - Present
Assurant October 2009 - February 2013
Wachovia Bank August 1997 - September 2009
Skills
Organizational..., Coaching, Talent Management, Executive Coaching, Organizational..., Succession Planning, Leadership Development, Organizational Design, Workshop Facilitation, Culture Change, Employee Engagement, Career Development, Leadership, Training
Education
Richmont Graduate University 2009 — 2013
Professional Counseling with a Specialization in Coaching & Leadership, Counseling Psychology
Milligan College
Assurant Solutions January 2013 - Present
Assurant Solutions March 2010 - January 2012
Assurant Solutions August 2008 - March 2010
Allstate Insurance November 2006 - September 2008
Assurant Solutions August 2006 - September 2006
Assurant Solutions September 2004 - August 2006
Assurant Solutions February 1996 - September 2004
Skills
Strategic Planning, CRM, Marketing Strategy, Insurance, Marketing, General Insurance, Direct Marketing, Sales Management, Property & Casualty..., New Business Development, Leadership, Business Strategy, Commercial Insurance, Sales, Cross-functional Team..., Business Development, Underwriting, Product Development, Financial Services, Business Planning, Account Management, Customer Retention, Pricing, Management, Strategy, Life Insurance, Executive Management, Competitive Analysis, Training, Claim, Process Improvement, Customer Service, Vendor Management, Team Building, Product Management
Education
Kennesaw State University - Michael J. Coles College of Business 1992 — 1996
BBA, Marketing and Professional Sales
Young Harris College 1989 — 1990
Assurant Solutions April 2014 - Present
Generation Mortgage Co. January 2010 - Present
Generation Mortgage Co. January 2010 - Present
Generation Mortgage Co. January 2010 - April 2014
SouthStar Funding August 2003 - April 2007
Skills
Credit, Mortgage Lending, FHA, Loans, Mortgage Banking, Outlook, Loan Origination, Mortgage Underwriting, Loss Mitigation, Reverse Mortgages, Residential Mortgages, Customer Service, Refinance, Banking, Mortgage Servicing, Post Closing, Government Loans, Home Equity Loans, Residential Homes, RESPA, Loan Closings, Funding, Closings, Retail Banking, Title Insurance, HUD, Lines Of Credit, Training
Education
Kennesaw State University 1993 — 1995
University of West Georgia 1992 — 1993
Rollins, Inc. 2013 - Present
Assurant Solutions October 2011 - December 2012
Primerica Financial Services March 2009 - October 2011
Spencer Stuart 2007 - 2008
Masco Corporation - Hansgrohe, Inc. 2006 - 2007
Friends of Goethe, Inc. 2002 - 2006
Skills
Financial Analysis, Strategy, CRM, Project Management, Financial Modeling, Analysis, Competitive Analysis, Leadership, Cross-functional Team..., Microsoft Excel, Management, Forecasting, Salesforce.com, Market Research, Marketing, Business Development, Lotus Notes, Valuation, Finance, E-commerce, Time Management, Budgets, Visio, Executive Management, Software Documentation, SEO, Access, Digital Marketing, Process Improvement, Analytics, Business Planning, Market Analysis, Sales, Business Analysis, Data Analysis, International Business, Team Leadership, SAP, Strategic Planning, Employee Training, Pricing, Business Strategy, Business Process..., TM1, CRM databases, Minitab, Tableau, SQL
Education
Kennesaw State University - Michael J. Coles College of Business 2008 — 2010
Executive MBA, International Business Management
Carson Newman University
B.A.
The Johns Hopkins University
Atlantic Bail Bonding March 2013 - Present
Assurant Solutions December 1995 - December 2012
Unitower Mortgage Co. June 1992 - December 1995
Eastern Airlines, Inc. August 1981 - January 1991
Skills
Call Center, Account Management, Insurance, Process Improvement, Sales Management, Project Management, Team Building, Vendor Management, Call Centers, Customer Experience, Strategic Planning, CRM, Management, Financial Services, Business Strategy, Customer Satisfaction, Marketing, Customer Service, Change Management, Cross-functional Team...
Education
Miami Dade College
Miami SouthRidge Sr High
Marsh November 2006 - Present
Soma Insurance Services November 2005 - October 2006
Assurant Solutions August 2001 - September 2005
Interval International June 2000 - August 2001
TNT 1995 - 2000
Skills
Direct Sales, Timeshare, Risk Management, Sales Management, Management, Property & Casualty..., Underwriting, Brokers, Legal Liability, General Insurance, Liability, Casualty, Umbrella Insurance, Employment Practices..., D, Inland Marine, Insurance Brokerage, Excess, Homeowners, Directors, Property, Risk Assessment, Liability Analysis, Property Damage, Licensed Property, Claim, Casualty Insurance, Insurance
Education
Western Governors University 2011 — 2014
Associate's degree, Business Management
Miami Dade College 1992 — 1997
Bachelor's degree, Computer Science
Sunset Senior High School 1988 — 1991
High School
San Antonio de Padua
Social Interest Solutions November 2012 - August 2013
Assurant Solutions October 2011 - October 2012
Zensar Technologies February 2007 - October 2012
SEPATON January 2011 - September 2011
Wavelet Group September 2005 - January 2007
Skills
WCF, Microsoft SQL Server, .NET, Requirements Gathering, VB.NET, C#, Scrum, Business Analysis, C++, MVC, XML, SDLC, Web Services, ASP.NET AJAX, LINQ, ASP.NET, PL/SQL, Telerik Controls, jQuery, JSON, Oracle, SOA, XSLT, SSRS, SSIS, TFS, Building Management
Education
Maharashtra Institute of Technology 2000 — 2004
Bachelor's degree, Electrical, Electronics and Communications Engineering
Halliburton December 2012 - Present
Assurant Solutions November 2005 - August 2011
CONNS INC January 1998 - January 2005
Skills
Program Management, Negotiation, Marketing Strategy, Performance Management, Management, Forecasting, Merchandising, Employee Training, Account Management, Strategy, Process Improvement, Business Development, Training, Operations Management, Sales, Marketing, Leadership, Team Leadership, Team Building, Business Planning, Recruiting, Customer Service, Analysis, Selling, CRM, Business Strategy, Sales Operations
Education
Lamar University 1998 — 2004
Bachelor of Business Administration (B.B.A.), Management Information Systems
Equifax December 2014 - Present
Assurant Solutions September 2007 - November 2014
Assurant Solutions September 2007 - December 2008
Access Product Marketing October 1997 - June 2006
Skills
New Business Development, Sales, Sales Management, Account Management, Strategic Planning, Marketing Strategy, Business Development, Business Strategy, Cross-functional Team..., Product Development, Competitive Analysis, Insurance, Marketing, CRM, Management, Sales Process, Selling, Strategy, B2B, Strategic Partnerships, Pricing
Education
Miami University 1987 — 1991
B.S. Business Administration, Marketing
Assurant Solutions January 2012 - Present
ista October 2009 - February 2012
Activ Technologies, Inc. November 2007 - August 2009
QuickParts, Inc. March 2007 - November 2007
Police Central, Inc. 2003 - 2007
Precyse Solutions, Inc. July 2001 - January 2003
Telemate.Net Software, Inc. 1997 - 2001
Sirius Systems, LLC 1996 - 1997
Skills
WCF, Web Services, C#, ASP.NET, SQL, EDI, Microsoft SQL Server, .NET, SharePoint, Software Engineering, SSIS, BizTalk, Software Development, Agile Methodologies, LINQ, Visio, ASP.NET MVC, SOA, JavaScript, VB.NET, Visual Studio, TFS, Software Design, Troubleshooting, T-SQL, ASP, Integration, SSRS, Enterprise Architecture, XML, SDLC, WPF, Database Design, Business Intelligence, Databases
Education
Kyiv National Taras Shevchenko University 1989 — 1994
208 Lyceum 1987 — 1989
Mathematics
ERA Sunrise Realty April 2015 - Present
Floor & Decor May 2014 - February 2015
Assurant Solutions October 2011 - May 2014
Cherokee County February 2006 - October 2011
Cherokee County Board of Commissioners February 2006 - July 2008
Skills
Accounting, Microsoft Excel, Financial Reporting, Account Reconciliation, Access, Payroll, Recruiting, Sales, Accounts Receivable, Budgets, Microsoft Word, Data Entry, PowerPoint, Microsoft Office, General Ledger, CRM, Analysis, Outlook, Accounts Payable, QuickBooks, Customer Service, Team Building, Management, Leadership
Education
Kennesaw State University - Michael J. Coles College of Business 2008 — 2011
BBA, Accounting
SunTrust Bank January 2013 - Present
Assurant Solutions July 2012 - December 2012
Fiserv July 2011 - May 2012
Caterpillar Inc June 2004 - December 2010
Caterpillar Inc January 2009 - July 2010
Caterpillar Inc July 2007 - January 2009
Caterpillar Inc June 2004 - June 2007
Skills
Cross-functional Team..., SDLC, Six Sigma, Testing, Requirements Analysis, Strategic Planning, Quality Assurance, Software Documentation, Process Improvement, Access, Leadership, Business Intelligence
Education
University of Maryland 2004 — 2008
MS, Information Systems
University of Maryland Baltimore County 2004 — 2008
Masters of Science, Information Systems
Southern University 2000 — 2004
BS, Electronics Engineering
Southern University and Agricultural and Mechanical College at Baton Rouge 2000 — 2004
Bachelor of Science, Electronics Engineering
Keller Graduate School of Management of DeVry University
Certification, Project Management
DeVry University (Keller Graduate School)
Master's of Science, Information Technology
MarketSource Inc. August 2015 - Present
MarketSource Inc. March 2015 - Present
PictureU June 2014 - March 2015
Assurant Solutions May 2013 - June 2014
HP Software October 2012 - April 2013
IT Works July 2012 - November 2012
Systemax/TigerDirect.com July 2011 - July 2012
TigerDirect.com November 2010 - January 2012
Tigerdirect.com 2009 - 2012
CompUSA October 2010 - July 2011
Skills
Graphic Design, Public Speaking, Google Analytics, Video Editing, N+, Sec+, Mac, Mac OS X, Computer Hardware, Customer Service, Networking, Troubleshooting, Windows 7, Web Design, Microsoft Office, OS X, Laptops, Help Desk Support, TCP/IP, VMware, Technical Support, Active Directory, Windows XP
Education
College of Business and Technology 2010 — 2010
Associates in Science, IT, Graphics Design
Miami Dade College 2002 — 2004
AA, Mass Communications and Broadcasting
FCC
AA, Computer Network Engineer
Workbench Kenexa
Coral Gables Animal Hospital May 2015 - Present
Ganesha Fotos October 2011 - Present
Addison House Furniture October 2010 - February 2015
Expo Design Center October 2006 - May 2008
Assurant Solutions January 2001 - September 2006
American Cancer Society December 1999 - June 2001
Softrade America / Expomed June 1993 - November 1999
Skills
Digital Photography, Microsoft Office, Commercial Photography, Social Networking, Corel Photopaint, Photography, Image Editing, Social Media Marketing, Event Planning, Public Relations, Portrait Photography, Marketing, Advertising, Public Speaking, Portraits, Photojournalism, Nonprofits, Photos, Organization Skills, Team Management, Operations Management, Program Management
Education
Miami Dade College
Associates in Science, General
Xbox April 2014 - Present
Social Venture Partners International 2013 - Present
Assurant Solutions 2013 - Present
Xbox Live April 2012 - April 2014
Mobile Marketing Association 2009 - 2013
Interactive Advertising Bureau 2012 - 2012
Microsoft Bing 2009 - 2012
ScreenTonic (acquired by Microsoft) 2007 - 2009
Microsoft Mobile Devices 2004 - 2007
Microsoft Smartphone 2002 - 2004
Education
Stanford University Graduate School of Business 2000 — 2002
MBA, General Management
Massachusetts Institute of Technology 1992 — 1996
SB, Architecture with Computer Science / SB, Mgmt. Science
Brown & Brown June 2014 - Present
Agency Management Corp. March 2010 - June 2014
State Farm Insurance November 2009 - March 2010
Assurant Solutions September 2002 - June 2009
Assurant Solutions September 2002 - June 2009
Assurant Solutions September 2002 - June 2009
Hubbard Automotive March 2000 - September 2002
Skills
Sales, Sales Management, Sales Process, Insurance, Underwriting, New Business Development, Account Management, Team Building, Selling, Strategic Planning, Customer Retention, Management, Negotiation, Business Development, Marketing, Sales Operations, Forecasting, Retail, Automotive, Pricing, Operations Management, B2B, Business Planning, Finance, Customer Satisfaction, Competitive Analysis, Call Centers, Profit, Direct Sales, Leadership, Cold Calling, Sales Presentations, CRM, Strategy, Lead Generation, Training, Contract Negotiation, Cross-functional Team..., Strategic Partnerships, Salesforce.com, Product Marketing, Start-ups, Marketing Strategy, Market Planning, Coaching, Executive Management, Team Leadership, Budgets, Business Strategy, Product Development
Education
Mercer University - Stetson School of Business and Economics 1990 — 1994
B.S, Marketing
Assurant Solutions January 2010 - Present
Avis Budget Group January 2002 - February 2009
Skills
Coaching, Team Leadership, Quality Assurance, Quality Management, Follow up, HR Policies, Problem Solving, Counseling, Training, Team Building, Microsoft Excel, Microsoft Word, PowerPoint, Customer Retention, Customer Service, Call Center, Avaya, Personal Development
Education
Midwestern State University 2000 — 2002
Psychology
Iowa Park High School 1996 — 2000
Unum April 2014 - Present
Covenant Transport July 2011 - April 2014
BlueCross BlueShield of Tennessee April 2006 - April 2011
Bank of America September 2005 - April 2006
Washington Mutual (now JPMorgan Chase & Co.) September 2004 - September 2005
Assurant Solutions June 2003 - September 2004
Comcast October 2000 - June 2003
Skills
Process Improvement, Operations Management, Visio, Business Analysis, Business Process..., Leadership, Microsoft Office, Logistics, Microsoft Excel, Microsoft Word, VBA, Continuous Improvement, Innovation Development, Financial Analysis, SSRS, Kaizen Leadership, HTML scripting, CRM, Access, Advanced Excel, Operations Excellence -..., Sales Management, Monarch Pro, Transportation, Team Building, Six Sigma, Visual Basic for..., Call Centers, Training, Data Analysis, 4DX Coach, MS SQL Server DB design..., Microsoft Certified..., Crystal Reports KDC, MS Project KDC, Operational Excellence, Budgets, Performance Management, Change Management, Risk Management, Forecasting, Project Management, Analysis, Cross-functional Team..., Insurance, Management, Logistics Management, Inventory Management, OpenSpan Studio, Customer Service
Education
Lee University
Studies: Business Administration, Management and Operations
LOGOS: S.C.
Bachelor: Administration, Studies: Administration, Management and Operations
Amazon August 2015 - Present
Just Cabinets Furniture & More June 2015 - July 2015
F&S Transportation Inc. February 2015 - June 2015
Crime Intervention Alarm November 2014 - December 2014
Assurant Solutions October 2014 - November 2014
Perkins & Marie Callender's, LLC May 2013 - October 2014
Pizza Hut September 2012 - May 2013
Saginaw Community Church Child Care Center April 2012 - September 2012
Skills
Music Production, Mobile Technology, Computers, Sound Board Operation, Computer Repair, Music, Music Theory, Music Industry, Musical Theatre, Composition, Microphones, Microphone Placement, Electronic Music, Music Technology
Education
Mansfield University of Pennsylvania 2011 — 2014
Bachelor’s Degree, Music Technology
Northeastern York High School 2006 — 2011
High School Diploma
RE/MAX Interactive Realty July 2014 - Present
Keller Williams Realty Brevard May 2009 - July 2014
Primerica 2005 - 2009
Grant Cardone Group 2006 - 2008
Assurant Solutions 2002 - 2005
Skills
Short Sales, First Time Home Buyers, Foreclosures, Single Family Homes, Sellers, REO, Condos, New Home Sales, Relocation, Listings, Buyer Representation, Investors, Investment Properties, Referrals, Real Estate
Education
Miami Dade College
NMSH
UNILIFE MEDICAL SOLUTIONS May 2014 - Present
Assurant Solutions February 2013 - January 2014
Comcast Cable November 2006 - December 2012
Skills
Computer Network..., IP, Telephony, Telecommunications, VoIP, Wireless, Troubleshooting, Broadband, Networking, Ethernet, Call Centers, Network Design, TCP/IP, Switches
Education
Lock Haven University of Pennsylvania 2000 — 2005
Bachelor's Degree, Business Administration and Management, General
Kdez Closet January 2010 - Present
Assurant Solutions September 2009 - Present
Skills
Fashion, Customer Service, Insurance, Microsoft Office, Marketing, Management, PowerPoint, Sales, Microsoft Excel, Coaching, Leadership, Sales Management, Time Management, Microsoft Word, writer, Graphic Design, Photographers
Education
Miami Dade College 2014 — 2015
Associate of Science (A.S.), Graphic Design
Quintiles September 2014 - Present
Georgia Hospital Association December 2013 - September 2014
Assurant Solutions July 2011 - February 2013
ADS Environmental Services November 2007 - June 2011
DR Horton July 2006 - September 2006
Atlanta Journal Constitution (AJC) November 2005 - June 2006
University of the Virgin Islands August 2003 - May 2005
Skills
SAS, Data Analysis, Databases, Statistics, Analysis, Customer Satisfaction, Leadership, Management, Quality Assurance, Process Improvement, SAS programming, Strategy, Microsoft Office, Program Management, Business Analysis, Microsoft Excel, Requirements Analysis, Marketing, Analytics, Sales
Education
Kennesaw State University 2008 — 2010
Master of Science (M.S.), Applied Statistics
University of the Virgin Islands 2002 — 2005
Bachelor of Science (B.S.), Mathematics
University of the Virgin Islands 2002 — 2005
Associate of Science (A.S.), Physics
St. Croix Educational Complex
PaperSave/Solutions@MBAF June 2012 - Present
Assurant Solutions June 2003 - August 2006
CompBenefits April 2001 - July 2003
CompBenefits Corp January 2001 - January 2003
Skills
Databases, Active Directory, Microsoft Office, SQL, Technical Support, SharePoint, Training, Microsoft SQL Server, Troubleshooting, Conflict Resolution, VMware, Problem Analysis, Call Centers, Windows 7, Process Improvement, Staff Training, Hyper-V, Microsoft Dynamics, Raiser's Edge, Financial Edge, Windows XP, Windows, Operating Systems, Windows Server, Scanner Configuration, Customer Service
Education
Free Code Camp 2015 — 2017
Certificate in Full Stack Web Development, Computer Software Engineering
Miami Dade College 2008 — 2010
Associate in Arts, Computer Science
Graduate of Miami-Dade College
Associates in Arts, Computer Science
Assurant Solutions September 2011 - Present
EMS, Inc August 2010 - May 2011
Prime Therapeutics December 2007 - July 2010
Skills
Insurance, Health Insurance, Customer Service, HIPAA, Call Centers, Outlook, Data Entry, Medicare, Microsoft Excel, Lotus Notes, Access, Microsoft Office, Process Improvement, Microsoft Word, Claim, Healthcare, PowerPoint, Telephone Skills, Employee Benefits, Medical Terminology, Invoicing, Administrative...
Education
University of Phoenix 2013 — 2015
Bachelor's Degree, Health/Health Care Administration/Management
University of Phoenix 2012 — 2013
Associate's degree, Health/Health Care Administration/Management
Metropolitan Community College 2004 — 2006
Certificate, Dental Assisting/Assistant
Armand & Associates Realty , Inc June 2004 - Present
Armand & Associates Realty, Inc June 1992 - Present
Assurant Solutions February 1988 - Present
Skills
Investment Properties, Real Estate, Property Management, REO, Customer Service, Real Estate Transactions, Customer Satisfaction, Management, Insurance, Vendor Management, Employee Benefits, Process Improvement, Leadership, Contract Negotiation, Business Analysis, Real Property, Rentals, Risk Management, Sales, Selling, Strategic Planning
Education
Miami Dade College
Aetna December 2014 - Present
Zuercher Technologies November 2013 - August 2014
BullBerry Systems, Inc January 2012 - November 2013
Propylon July 2009 - April 2011
Assurant Inc. November 2006 - November 2008
Assurant Solutions 1997 - 2005
MetLife 1995 - 1996
Skills
Vendor Management, Disaster Recovery, Business Analysis, Requirements Analysis, Team Leadership, Software Installation, Software Documentation, Technical Support, Project Management, Program Management, XML Schema, GPS navigation, SQL, Windows 7, Testing, Management, Troubleshooting, Systems Analysis, Visio, SDLC, SharePoint, Databases, Software Development, Integration, System Deployment, Process Improvement, PMP, IT Strategy, Requirements Gathering, Business Intelligence, Access, Software Project..., Information Technology, Solution Architecture, IT Management, Agile Methodologies, PMO, Business Process, Agile Project Management, IT Service Management, Scrum, Business Process..., Project Portfolio..., Project Delivery, Microsoft SQL Server, Business Requirements, Strategy, GPS devices, 911 Mapping Software, Oracle
Education
Miami Dade College 1997 — 2002
Associates In Science, Computer
Hebron High School 1971 — 1983
Assurant Solutions September 2014 - March 2015
Maryland Institute College of Art May 2013 - May 2014
Maryland Institute College of Art November 2013 - April 2014
Maryland Institute College of Art August 2012 - December 2013
Lifetouch March 2012 - August 2012
School Specialty, Inc. 2006 - 2010
Skills
IT Hardware Support, Audio Visual Support, Software Troubleshooting, Wide Format Printing, Photoshop, Photography, Pro Tools, Analog Circuits, Teaching, Computers, Image Manipulation, Fine Art Photography, Friendly Personality, Unity3D, Digital Media, Help Desk Support, Computer Hardware, Project Management, Photo Retouching, Innovation, Creativity, Microsoft Office, Premiere, Music Production, New Media, Arduino, Live Recording, Musical Composition, Creative Design, Information Technology, Multimedia, Ableton Live, Game Design, Image Editing, Quality Assurance, Social Media, Papermaking, Bookbinding, Welding
Education
The Maryland Institute College of Art 2012 — 2014
Master of Fine Arts (M.F.A.), Photographic and Electronic Media
Longwood University 2007 — 2011
Bachelor of Fine Arts (B.F.A.), Photography
Donegal High 2003 — 2007
Assurant Solutions June 2013 - Present
Thompson Technologies(Contract with KPMG) March 2012 - December 2012
AutoPlex Imports March 2011 - July 2011
Business Wire October 2010 - November 2010
Naaz Communication Inc May 2010 - July 2010
JC Penney January 2000 - 2002
Skills
Microsoft Excel, Hindi, Research, English, XP, Customer Service, Auditing, SQL, Loans, Financial Analysis, Banking, Finance, Access, Accounting, Accounts Payable, Payroll, QuickBooks, Windows XP, Microsoft Word, PowerPoint, Invoicing, Process Improvement, Sales, Financial Reporting, Sarbanes-Oxley Act, Vendor Management
Education
Kennesaw State University - Michael J. Coles College of Business
4 years, Bachelor in Business Administration, Finance
Team Focus Insurance Group, LLC December 2007 - Present
Capacity Insurance Company October 2010 - Present
Assurant Solutions August 1999 - August 2007
Assurant Specialty Property August 1999 - August 2007
American Bankers Insurance Group December 1993 - August 1999
New England Life August 1989 - November 1993
Sun Life Financial June 1986 - July 1989
Skills
Insurance, Reinsurance, Risk Management, Actuarial, New Business Development, Product Development, Product Management, M&A experience, Strategic Planning, Business Strategy, Financial Planning, Financial Analysis, Financial Modeling, Underwriting, Operations, Program Management, Business Valuation, Risk Assessment, Profitability Analysis, Profitability..., Direct Marketing, Warranty, Warranty Administration, Credit Insurance, Strategic Financial..., Actuarial Science, Property & Casualty..., Casualty, Claim, General Insurance, Financial Services, Commercial Insurance, Liability
Education
Lehigh University 1982 — 1986
BS, Accounting, Actuarial Science
Assurant Solutions January 2013 - Present
Assurant July 2011 - January 2013
Assurant Solutions March 2005 - July 2011
Fox Motor Group March 2002 - March 2005
Skills
Insurance, Sales Management, Sales Process, Sales, Finance Manager Training, Sales Operations, Team Building, Finance, Customer Service, Selling, Account Management, Retail, Training, Profit, Pricing, Leadership, New Business Development, Negotiation, Customer Satisfaction, Customer Retention, Strategy, Management, Marketing Strategy, Salesforce.com, Call Centers, CRM, B2B, Coaching, Sales Presentations, Time Management, Performance Management, Building Relationships, Competitive Analysis, Forecasting, Business Development, Business Planning, Cross-functional Team...
Education
Michigan State University 1974 — 1978
BS, Physiology
McKesson September 2013 - March 2015
Bank of America Merchant Services, LLC 2011 - 2013
Bank of America Merchant Services, LLC 2011 - 2011
InterContinental Hotels Group 2007 - 2011
Assurant Solutions 2003 - 2006
Nortel Networks 1999 - 2001
Nortel Networks 1996 - 1999
Skills
Requirements Analysis, Product Management, Telecommunications, Management, Vendor Management, Business Analysis, Cross-functional Team..., SDLC, Process Management, Process Improvement, Project Portfolio..., PMO, Business Process..., Stakeholder Engagement, Customer Engagement, Relationship Management, Analytical Skills, Communication Skills, Contract Negotiation, Matrix Management, Functional Requirements, Functional..., Customer Retention, User Scenarios, Use Case Analysis, User Experience, Program Management, Software Development, Software Project..., PDLC, Project Delivery, E-commerce, Business Process..., Visio, Enterprise Software, Leadership, Mentoring Of Staff, Strategy Implementation, Software Implementation, Risk Management, P&L Budget Management, Gap Analysis, Manage Client..., Agile Project Management, Portfolio Management, iRise, SharePoint, Strategic Planning, Analysis
Education
Kennesaw State University - Michael J. Coles College of Business 1999 — 2001
MBA, Marketing
Tennessee State University 1992 — 1996
Bachelor of Science, Computer Science
Fischer Gambino 2008 - Present
Assurant Solutions February 2006 - October 2007
Spherion December 2005 - February 2006
Louisiana Department of Public Safety March 2004 - June 2005
Blockbuster July 2000 - June 2003
Skills
Inventory Management, Purchasing, Inventory Control, Operations Management, Inventory Planning, Sales Management, Staff Supervision, Problem Solving, Customer Service, Shipping & Receiving, International &...
Education
Intercollegiate Center for Classical Studies - Rome, Italy
Classical History
Millsaps College
Bachelor of Arts (B.A.), Classical History, Cum Laude
Jesuit High School
Diploma
Citrix May 2014 - Present
Epitome Enterprises, Inc. December 2013 - Present
JM Family Enterprises, Inc. August 2013 - May 2014
Florida Department of Transportation August 2011 - August 2013
Office Depot June 2010 - July 2011
Assurant Solutions December 2009 - June 2010
Liberty Power January 2009 - November 2009
Cross Country Home Services March 2008 - January 2009
Education Connection 2009 - 2009
Broadspire May 2005 - March 2008
Skills
SharePoint, Requirements Analysis, Software Documentation, Program Management, Management, Business Analysis, Integration, Vendor Management, CRM, Business Intelligence, Requirements Gathering, Change Management, Project Management, Operations Management, Analysis, Testing, Quality Assurance, Databases, SQL, Process Improvement, Troubleshooting, Systems Analysis, Call Centers, Business Process, Oracle, User Acceptance Testing, Disaster Recovery, Six Sigma Yellow Belt, Interpersonal Skill, Telelogic DOORS, Six Sigma
Education
IASSC
Certified Six Sigma Yellow Belt
Keller Graduate School 2012 — 2017
M.I.S. Certificate, Information Systems
University of Phoenix 2012 — 2017
M.M.I., Organizational Management
Broward College 2014 — 2014
24 PDU, Fundamentals of Supervision and Management
Broward College 2014 — 2014
24 PDU, Six Sigma Total Quality Applications
Nova Southeastern University 1993 — 1997
B.S., Psychology, Communications
Boyd H. Anderson High School 1989 — 1993
Diploma, International Baccalaureate
Young's Market Company May 2012 - September 2015
Assurant Solutions March 2011 - March 2012
Harbor Freight Tools October 2010 - December 2010
Next Day Flyers May 2010 - November 2010
Guidance Software March 2010 - June 2010
Canon Business Solutions September 2008 - April 2010
Guidance Software July 2008 - September 2008
HemaCare Corporation March 2008 - July 2008
Saint Joseph Medical Center December 2007 - February 2008
Genzyme Genetics June 2007 - December 2007
Skills
Recruiting, Talent Acquisition, Business Networking, Human Resources, Networking, Management, Sourcing, Cold Calling, Sales Management, Hiring, Internet Recruiting, Behavioral Interviewing, College Recruiting, Technical Recruiting, Applicant Tracking..., Interviews, Customer Service, Screening, Personnel Management, Onboarding, Call Centers, Sales, SDLC, Temporary Placement, Employment Law, Executive Search, Time Management, Benefits Negotiation, Talent Management, Employee Relations, Staffing Services, Taleo, Performance Management
Education
PHR/SPHR SHRM Learning Course 2009 — 2009
Los Angeles Valley College
Safe-Guard Products September 2013 - Present
New Horizons Computer Learning Centers February 2013 - September 2013
Active Job Seeker May 2011 - February 2013
Assurant Solutions October 2006 - May 2011
Warranty Corporation of America January 2005 - September 2006
Allconnect 2000 - 2003
Skills
Call Center, Account Management, Customer Relations, Insurance, Customer Service, Process Improvement, Problem Solving, Vendor Management, Strategy, Project Planning, Customer Satisfaction, Negotiation, New Business Development, Microsoft Office, Microsoft Word, Business Analysis, Budgets, Sales, Change Management, Team Building, Sales Management, Leadership, Contract Negotiation, Customer Retention, Cross-functional Team..., Retail, Microsoft Excel, Marketing
Education
Kennesaw State University 1990 — 1995
Bachelor of Science, Psychology, Secondary concentration in Business Management
Verizon Wireless May 2011 - Present
Verizon Wireless May 2007 - November 2011
ESC Loyalty (TSYS) 2006 - 2007
Assurant Solutions 2006 - 2006
Verizon Wireless January 2000 - December 2005
GTE February 1999 - December 1999
Plexus 1997 - 1998
Ramco Systems February 1995 - February 1996
Larson and tubro 1992 - 1995
Skills
XML, Agile Methodologies, SOA, Software Project..., Enterprise Architecture, Unix, Requirements Analysis, Java Enterprise Edition, Integration, Spring, Telecommunications, Web Services, Software Development, Oracle, Databases, Solution Architecture, SQL, JSP, Microsoft SQL Server, PL/SQL, Weblogic, Solaris
Education
Madras Institute of Technology, Anna University, Chrompet, Chennai, India 1989 — 1992
B.Tech, Electronics and Communications
Madurai Kamaraj University 1986 — 1989
Bachelor of Science (BSc), Chemistry, 85%
Johnson Controls October 2014 - Present
Ryder System, Inc. November 2012 - October 2014
Knight Foundation August 2006 - November 2012
Assurant Solutions November 2002 - August 2006
WA Enterprises April 1996 - September 2002
Computer Task Group 1995 - 1996
The Miami Herald 1977 - 1995
Skills
ASP.NET, C#, VB.NET, Microsoft SQL Server, Android Development, SQLite, XML, Java, .NET, Databases, UML, SQL, ASP, Visual Basic, Unix, PL/SQL, Oracle, Web Applications, TFS, Programming, Visual Studio, Perl, PostgreSQL, LINQ, Database Administration, MySQL, IT Transformation, DB2, Crystal Reports, ASP.NET MVC, Database Design, Software Design, WCF, IIS, Design Patterns, T-SQL, SharePoint, REST, AJAX, Subversion, Agile Methodologies, SSIS, Systems Analysis, Software Development, MVC, SOA, JSON, Scrum, Web Services, SSRS
Education
Miami Dade College 1976 — 1980
Data Processing
The Keyes Company May 2015 - Present
National Agents Alliance 2015 - 2015
National Agents Alliance 2015 - 2015
Cope An Copé, Inc August 2011 - August 2014
Assurant Solutions 1999 - 2009
Skills
Project Management, Insurance, Customer Service, Employee Benefits, Public Speaking, Microsoft Office, Process Improvement, Marketing, SDLC, Social Networking, Account Management, Strategic Planning, Marketing Strategy, Management, Marketing Communications, Sales, Negotiation, Team Building, Leadership, Recruiting, Access, Small Business, Analysis, Customer Satisfaction, Public Relations, Event Planning, Training, Leadership Development, Coaching, Social Media, Social Media Marketing, Event Management, Team Leadership, New Business Development, Facebook, Advertising, Budgets
Education
Miami Dade College
Interior Design
SUNY Albany
Business Admin
Trident Tech. College
IT
Aldridge Pite, LLP November 2014 - Present
Assurant Solutions October 2008 - November 2014
PWG Holdings, LLC October 2007 - October 2008
M-Tech Systems January 2007 - October 2007
Salis, Inc. December 2005 - January 2007
Skills
WCF, TFS, ASP.NET MVC, .NET, Web Services, ASP.NET, Microsoft SQL Server, AJAX, Agile Methodologies, C#, XML, Web Applications, LINQ
Education
Kennesaw State University 2001 — 2005
Bachelors of Science, Information Systems
Assurant September 2011 - August 2015
Birlasoft January 2006 - December 2013
Assurant Solutions September 2011 - March 2012
Genworth Financial March 2011 - August 2011
Giant Eagle 2009 - 2010
FMR 2007 - 2007
Skills
Project Portfolio..., Process Improvement, SQL, Requirements Analysis, Analytics, SDLC, Software Project..., Business Process, Business Analysis, Requirements Gathering, Integration, Oracle, Agile Methodologies, IT Strategy, Business Intelligence
Education
Maharshi Dayanand University 2002 — 2006
Bachelor of Technology (B.Tech.)
JDKPS 2000 — 2002
Holy Child School 1989 — 2000
Cox Enterprises June 2008 - Present
Assurant January 2005 - Present
Assurant Solutions January 2002 - January 2005
Assurant Specialty Property January 1997 - January 2000
Education
Mercer University - Stetson School of Business and Economics 1993 — 1997
Bachelor, Computer Science
Assurant Solutions January 2009 - Present
Education
Miami Dade College 1982 — 1985
None specified April 2010 - Present
Assurant 1976 - April 2010
Assurant 1976 - April 2010
Assurant Solutions 1976 - 2010
Assurant 1976 - 2008
Assurant 1976 - 2008
Skills
Financial Reporting, Underwriting, Financial Analysis, Sarbanes-Oxley Act, Process Improvement, Management, Governance, Insurance, Accounting, Internal Controls, SEC filings, Executive Management, Risk Management, Reinsurance, Analysis, Budgets, Business Analysis, Business Planning, Change Management, Enterprise Risk..., Finance, Financial Risk, Financial Services, Forecasting, Managerial Finance, Mergers & Acquisitions, Strategic Financial..., Auditing, Financial Modeling, Internal Audit, Business Process..., Sarbanes-Oxley, US GAAP
Education
University of Miami - School of Business 1968 — 1970
Miami Dade College 1966 — 1968
as, Accounting
Assurant Specialty Property January 2015 - Present
Assurant Solutions October 2012 - January 2015
Resurgens Orthopaedics February 2009 - August 2011
T2 Construction 2006 - 2008
Skills
Community Outreach, Treatment, Healthcare, Medical Terminology, Customer Service, Teaching, Data Entry, Hospitals, Office Administration, Non-profits, PowerPoint, Microsoft Office, Access, Analysis, Leadership, Management, Microsoft Excel, Microsoft Word, Project Management, Strategic Planning, Team Building, Team Leadership, Training, Visio, Nonprofits
Education
Goergia Perimeter College 2011 — 2012
Masters, Medicine, 3.0
Macon State College 2002 — 2005
Bachelors of Public and Human Services, Non-Profit/Public/Organizational Management, 3.0
FPD
Black Pixel December 2011 - Present
Sapient March 2011 - December 2011
Snapfinger July 2010 - February 2011
RelayHealth November 2009 - July 2010
ModoSports February 2009 - May 2009
THINK Interactive, Inc. May 2008 - January 2009
Assurant Solutions 2006 - 2008
Vacations Made Easy 2004 - 2006
Skills
Flex, XML, Objective-C, Java, ActionScript, Cocoa, iPhone development, iOS, Cocoa Touch, iOS development, iPhone, iOS Development, Python
Education
Kennesaw State University 2008 — 2009
Graduate Work, Computer Science
Missouri State University 2003 — 2006
B.S., Computer Science
Assurant Solutions May 2005 - Present
Education
Mercer University
Assurant Solutions December 2004 - Present
MarketSource Inc. June 2002 - August 2004
Ameron International October 2000 - June 2002
Skills
Marketing Communications, Management, Marketing Strategy, Event Planning, Social Media, Public Relations, Training, Business Analysis, Outlook, Competitive Analysis, Social Media Marketing, Social Media..., Campaign Management, Audio Visual Support, Audio-Visual Production, Employee Benefits, Customer Service
Education
Keller Graduate School of Management of DeVry University 2014 — 2015
Master of Business Administration (M.B.A.), Marketing
Keller Williams Realty Community Partners June 2014 - Present
Keller Williams Realty Atlanta Partners June 2010 - June 2014
Solid Source Realty June 2009 - May 2010
Keller Williams Realty Community Partners September 2004 - June 2009
Maximum Real Estate April 2003 - September 2004
Assurant Solutions 1983 - 2003
Skills
Land, Real Estate, Foreclosures, HUD, Distressed Property, Short Sales, Residential Resale, Affordable Housing, Assisting First Time..., Open Houses, HUD Foreclosures, Marketing, Estate Sales, Residential Homes, Investment Properties, Property, Sellers, FHA, REO, Buyer Representation, First Time Home Buyers, Listings, New Home Sales, Referrals, Buyers, Single Family Homes, Condos, Relocation, Real Estate Transactions, Investors, ABR, Selling, Luxury, New Homes, Commercial Real Estate, e-PRO, National Association of..., Real Property, Listing Homes, 1031 Exchanges, Waterfront, Relocation Buyers, Resellers, Property Management, Income Properties, Townhomes, Home Staging, Seller Representation, Rentals, SFR
Education
Graduate, REALTOR® Institute 2014 — 2015
GRI, Real Estate
Kennesaw State University 1983 — 1986
Children's Healthcare of Atlanta June 2014 - Present
Central Georgia Health System June 2007 - June 2014
Facility Design Services June 2003 - June 2007
Assurant Solutions May 2000 - May 2003
Skills
Cerner, EHR, PowerChart, Health Information..., FirstNet, Troubleshooting, Disaster Recovery, Project Management, Technical Support, RadNet, Healthcare Information..., EMR, Software Installation, Unix, Systems Analysis, Software Documentation, MPages, HL7, CPOE, System Administration, Information Technology, Integration, Software Implementation, Operating Systems, Business Analysis, AIX, Training, Hospitals, Databases, SQL, Cerner CCL, Analysis, Access, Healthcare, HIPAA, Active Directory, Microsoft SQL Server, Health Information..., Visio
Education
Kennesaw State University - Michael J. Coles College of Business 1994 — 2000
BBA, Management Information Systems
Willis February 2007 - Present
Assurant Solutions September 1999 - February 2007
Assurant Health October 1992 - September 1998
Skills
Insurance, Process Improvement, Risk Management, Change Management, Risk Assessment, Financial Services, Auditing, Claim, Internal Audit, Analysis, Legal Compliance, Training, Development & delivery..., Data Analysis, General Insurance, Property
Education
Kennesaw State University - Michael J. Coles College of Business 1999 — 2002
Bachelor of Business Administration, Management
University of Wisconsin-Milwaukee 1991 — 1993
Business
Spartan Technologies March 2011 - Present
Manheim December 2014 - May 2015
AutoTrader.com February 2012 - November 2014
Randstad Sourceright US March 2011 - January 2012
Assurant Solutions October 2009 - March 2011
Spherion March 2009 - July 2009
Spherion Corporation August 2007 - March 2009
National Health Service March 2006 - February 2007
Unilever September 2005 - January 2006
Merseyside Police Force June 2001 - August 2005
Skills
Data Warehousing, Business Intelligence, Business Analysis, Data Analysis, Cognos, Business Objects, Databases, Microsoft Office, Oracle Discoverer, Testing, Teamwork, Database Analysis, Oracle SQL, SQL Server, Collaborative, Agile Methodologies, Scrum, Microsoft SQL Server, ETL, SDLC, Business Intelligence..., Informatica, SSIS, Database Design, Analysis Services, Team Leadership, Management, Recruiting, Leadership, Process Improvement, Consulting
Education
Liverpool John Moores University 1999 — 2004
BSc, Computer Studies
One Source SSI June 2014 - Present
One Source SSI January 2013 - February 2014
NorthgateArinso November 2011 - May 2013
SITA January 2009 - October 2011
Cox Communications 2008 - 2009
Assurant Solutions 2004 - 2008
Assurant Solutions 2000 - 2003
Assurant Solutions 1999 - 2000
Assurant Solutions 1996 - 1998
Assurant 1993 - 1996
Skills
PMP, Vendor Management, ITIL, SDLC, PMO, IT Management, Project Portfolio..., Data Center, Program Management, Disaster Recovery, Project Management, Requirements Analysis, IT Strategy, Business Analysis, MS Project, Storage, Cisco Technologies, Integration, IT Service Management, Software Project..., Enterprise Architecture, Project Delivery, Service Delivery, Management, IT Operations, Outsourcing, Infrastructure, Solution Architecture, Governance, Business Process..., Resource Management, Business Intelligence, Telecommunications, Visio, Data Migration, Information Technology, SharePoint, Security, Business Transformation, Business Continuity, Business Process, Pre-sales, Requirements Gathering, Incident Management, Virtualization, Agile Project Management, IT Outsourcing, Servers, System Deployment, Service Management
Education
Mercer University 1996 — 2000
MIS, Management of Information systems/Computer Science
Assurant Solutions July 2015 - Present
Chase August 1999 - August 2015
Skills
Loans, Consumer Lending, Mortgage Lending, Retail Banking, Credit, Small Business Lending, Banking, Loan Origination, Mortgage Banking, Branch Management, Commercial Banking, Credit Analysis, Cross Selling, Branch Banking, Commercial Lending
Education
Loyola Marymount University 2002 — 2004
Political Science, Pre-Law Studies
Assurant Solutions December 2014 - Present
Skills
ASP.NET, ASP.NET Web API, C#, Entity Framework, .NET, WCF, Microsoft SQL Server, AngularJS, VB.NET, ASP, Visual Basic, NHibernate, Web Services, Crystal Reports, Visual Studio, ADO.NET, XML, SQL, Oracle, DotNetNuke, T-SQL, SSRS, HTML, LINQ, JavaScript, SQL Server, CSS, TFS, IIS, Web Applications, Silverlight, AJAX, SDLC, Programming, Agile Methodologies, Software Development, jQuery, ASP.NET AJAX, Google Analytics, Spring Framework, KnockoutJS, Requirements Analysis, Databases
Education
Kuvempu Vishwavidyanilaya
B.E, Industrial & Production
St Joseph High School
SSC
Assurant Solutions May 2014 - Present
AIG, Inc. May 2012 - September 2013
The Capital Group Companies, Inc. May 1996 - September 2011
Bell Northern Research 1995 - 1996
Software AG of North America 1986 - 1994
Skills
Portfolio Management, SDLC, Fixed Income, Risk Management, Asset Managment, PMO, Project Management, Business Analysis, Vendor Management, Project Portfolio..., PMP, Equities, Requirements Gathering, Reference Data, Waterfall, Bloomberg, Business Requirements, Market Data, Software Project..., CRD, Enterprise Architecture, Requirements Analysis, Business Process, Asset Management, IT Strategy
Education
University of California, Los Angeles
Master of Business Administration (M.B.A.), Business Administration and Management, General
North Carolina State University
Bachelor of Science (B.S.), Computer Engineering, Magna Cum Laude
Miami Dade College
Associate of Arts (A.A.), Economics
Comcast Cable January 2015 - Present
Assurant Solutions June 2012 - June 2014
Wells Fargo December 2011 - June 2012
Newell Rubbermaid August 2010 - December 2011
PSA Healthcare August 2009 - August 2010
Skills
Social Media Marketing, Event Planning, Marketing Strategy, Customer Insight, Marketing, Marketing Research, Brand Awareness, Analysis, Competitive Analysis, Market Research
Education
Kennesaw State University - Michael J. Coles College of Business 2007 — 2009
Marketing
Kennesaw State University 2005 — 2009
Bachelors of Business Administration, Marketing
Assurant Solutions October 2009 - Present
Assurant Solutions January 2009 - September 2009
Deloitte January 2007 - October 2008
ING May 2006 - December 2006
Skills
Tax, Accounting, Tax Compliance, Corporate Tax, Income Tax, Federal Tax
Education
Kennesaw State University - Michael J. Coles College of Business 2004 — 2006
MACC
Zenith Media May 2013 - Present
Zenith Media April 2011 - May 2013
eBags November 2009 - April 2011
Assurant Solutions May 2008 - June 2009
Assurant Solutions March 2007 - May 2008
Skills
Training, Sales, Customer Service, Management, Logistics, Negotiation, Event Planning, Analysis, Project Planning, Purchasing, Time Management, Inventory Management, Retail, Operations Management, Project Management, Online Advertising, Account Management
Education
Metropolitan State University of Denver 2000 — 2005
BA, Music/Business Management
Littleton High School 1991 — 1995
High School Diploma, General Studies
Assurant Solutions August 1997 - June 2014
Confederation Life Insurance Company August 1982 - August 1997
Education
University of West Georgia 1981 — 1982
Kennesaw State University
Cognizant Technology Solutions January 2012 - Present
Assurant Solutions April 2006 - April 2010
Barry University July 2002 - April 2006
American Expresss Technologies 1998 - 2001
ECS Inc 1995 - 1998
Sarte, Teodoro and Associates, Inc. Phillipines 1994 - 1995
Skills
SDLC, Business Analysis, Requirements Analysis, Programming, Analysis, Testing, Mainframe, SQL, Problem Solving, Timely Decision Making, Judgment, Communication, DB2, Requirements Gathering, Databases, Oracle
Education
PC Professor 2011 — 2011
MCTS .NET ASP.NET Framework 3.5 Application
Miami Dade College 2002 — 2004
Oracle Database Developer, Oracle Database Developer Certification
Manila Science High
University of Santo Tomas
BS Mathematics, Major in Computer Science
Assurant Solutions November 2012 - July 2013
Atlanta Public Schools October 2011 - November 2012
InComm April 2011 - October 2011
T-Mobile August 2010 - April 2011
Global Payments November 2008 - August 2010
Georgia-Pacific LLC November 2007 - November 2008
BeavEx, Inc. August 2006 - November 2007
Vision Mortgage Group August 2002 - May 2006
Skills
Microsoft SQL Server, SSRS, SSIS, SharePoint, Data Warehousing, ASP.NET, Business Intelligence, Systems Analysis, VB.NET, Visual Basic, JavaScript, Database Design, T-SQL, SSAS 2008, Visual C#, Stored Procedures, SharePoint Designer, Business Analysis, Database Administration, Visio, Visual Studio, Sitecore, SQL Server Management..., Solution Development, Pentaho, Performance Point, Desktop Application...
Education
Keller Graduate School of Management of DeVry University 2008 — 2009
Masters Of Information Systems Managment, Information Systems Tools
Devry Univeristy 2003 — 2006
Bachelors Of Science in Computer Information Systems, Programming, Database Technology
Ricoh Americas Corporation July 2011 - February 2015
Assurant Solutions January 2006 - February 2009
Miles Properties, Inc August 2005 - December 2005
The Weather Channel August 1999 - January 2005
Skills
Journal Entries, Microsoft Word, Microsoft Excel, Bookkeeping, Accounting, Financial Reporting, Accounts Payable, QuickBooks, Financial Accounting, Account Reconciliation, General Ledger, Accounts Receivable, Auditing, GAAP, Financial Statements, Bank Reconciliation
Education
Middle Georgia State University 2015 — 2017
Bachelor's of Science, Accounting
Nash Academy Of Animal Arts August 2013 - Present
CIBC May 2010 - October 2012
Assurant Solutions September 2008 - January 2010
Collectcorp September 2005 - May 2008
Orderline February 2004 - July 2005
Marketrend Interactive February 2002 - March 2003
Percepta June 2000 - September 2001
Skills
Business Analysis, Process Improvement, Call Center, Vendor Management, Project Management, Manage Client..., Program Management, Operations Management, Coaching, Training and development, Service Excellence, Maximizing performance, Insurance, Financial Services, Call Centers, Policy, Leadership, Management, Analysis, Business Development, Training, Outsourcing, Performance Improvement, CRM, Service Quality, Account Management, Team Building
Education
Memorial University of Newfoundland 1986 — 1988
General Studies
Cabot College of the North Atlantic
Business Management Marketing
Nash Academy of Animal Arts - Lexington, Kentucky 2013 — 2013
Nash Academy Diploma in Dog Grooming, Cat Grooming, and Practical Skills Instructor, 3.93
HSN April 2012 - Present
Assurant Solutions July 2011 - March 2012
Sentinel Screening LLC December 2009 - December 2010
WellCare February 2009 - November 2009
Bloomin' Brands, Inc. April 2005 - March 2008
Skills
Release Management, Software Quality..., Business Analysis, Agile Methodologies, Data Analysis, Software Implementation, TFS, Software Configuration..., Software Deployment
Education
Loyola University Chicago
Assurant Solutions
Skills
Underwriting
Education
Miami Dade College
Associate of Arts (AA)
ITS Technologies & Logistics May 2012 - April 2013
Assurant Solutions September 2010 - October 2011
NationsBuilders Insurance March 2008 - May 2011
Skills
Bookkeeping, Tax Preparation, Journal Entries, Tax Returns, General Ledger, Accounting, Income Tax, Tax, QuickBooks, Account Reconciliation, Sales Tax, Accounts Payable, Financial Accounting, Financial Reporting, Accounts Receivable, Fixed Assets
Education
Strayer University (DC) 2009 — 2011
Bachelor of Science, Accounting
Kennesaw State University 2007 — 2009
CSM Bakery Supplies North America July 2013 - Present
Assurant Solutions August 2010 - July 2013
Assurant Solutions August 2007 - July 2010
Assurant Solutions May 2007 - July 2007
American Electric Lighting (Acuity Brands) February 2002 - March 2007
YKK Corporation of America May 2000 - July 2001
Georgia-Pacific LLC January 1997 - April 2000
Bridgestone Golf January 1997 - May 1999
Georgia-Pacific LLC August 1992 - January 1997
Troup County Board of Commissioners December 1989 - August 1992
Skills
Embedded SQL, IBM iSeries, Web services, RPG ILE, Nutech Warehouse..., BPCS ERP, Infinium Accounts..., Infinium Accounts..., Infinium Payables Ledger, Infinium General Ledger, KBM (Data 3) ERP, Sequel Viewpoint, iSeries development, TL Ashford Labeling, Acom EZPrint/400, Microsoft Access, Analysis, Supply Chain, Software Development, EDI, Business Intelligence, OS/400, Crystal Reports, Data Warehousing, COBOL, Accounting, IBM AS/400, Requirements Gathering, RPG, Microsoft SQL Server, Databases, Data Modeling, CICS, Visio, Agile Methodologies, Invoicing, Websphere, RPG Free, DB2, FTP, Financial Reporting, Web Services, ERP, Accounts Payable, Oracle, CLP, Software Documentation, SOA, Requirements Analysis, SDLC
Education
LaGrange College 1983 — 1988
BA, Business & Computer Science
LaGrange College 1983 — 1988
BA in Business, BA in Computer Science, Business Administation, Computer Technologies
Assurant Solutions January 2005 - Present
PLC Inc. 1989 - 1996
National Financial Brokerage Centre 1987 - 1988
SunLife Assurance Company of Canada 1985 - 1987
Skills
Relationship Management, Finance, Insurance, Management, CRM, Business Analysis, Underwriting, Vendor Management, Analytics, Account Management, Call Centers, Risk Management
Education
McGill University 1982 — 1984
B.Comm., Finance and Accounting
Assurant Solutions July 2004 - January 2012
Education
Linn-Benton Community College 2012 — 2014
Associates of Applied Scjience, Adminstrative Office Professional, 3.85
GreenSky® December 2012 - December 2014
State Farm March 2013 - July 2014
Psychiatry Associates of South January 2009 - June 2012
FedEx Ground August 2005 - March 2009
iKobo Inc November 2007 - October 2008
Assurant Solutions February 2001 - May 2007
Joan Martin & Associates August 1999 - December 1999
Skills
Cpr Certified, Healthcare, Medical Devices, Research, Data Entry, PowerPoint, Microsoft Office, Teaching, Microsoft Excel, Team Leadership, Outlook, Customer Service, Quality Assurance, Call Centers, Project Management, Training, Management
Education
Mercer University 1995 — 1999
Bachelor of Science (B.S.), Biology/Biological Sciences, General
Assurant Specialty Property January 2008 - Present
Assurant Solutions August 2006 - December 2007
Education
Kennesaw State University 2003 — 2005
Master, Accounting
Assurant Solutions June 2000 - Present
Assurant Solutions June 1999 - June 2000
SunTrust International January 1999 - June 1999
SunTrust International January 1998 - January 1999
SunTrust Bank 1993 - 1998
Skills
Research and Analysis, Insurance, Software Documentation, Time Management, Human Resources, Analysis, Employee Benefits
Education
Miami Dade College 1987 — 1990
Associates in Arts, Business Administration
Assurant Solutions November 2013 - Present
Assurant Solutions June 2005 - November 2013
The Signal January 2002 - June 2005
The Signal April 2001 - January 2002
Education
Lycoming College 1996 — 2001
Bachelor of Science, Mathematics
Boyertown Area High School 1993 — 1996
High School Diploma
Assurant Solutions 2009 - 2011
Skills
SQL, HTML, Microsoft Office
Education
Kennesaw State University 2011 — 2012
Alorica 2012 - 2012
Assurant Solutions April 2010 - September 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, PowerPoint, Typing, Scanners, Copies, Multi-line Phone
Education
Everest 2010 — 2011
Diploma, Medical Insurance Specialist/Medical Biller
Lorain County Community College 2004 — 2010
Associate of Applied Business, Computer/Information Technology Administration and Management
AXA-Equitable September 2013 - Present
AXA Equitable Life Insurance Company February 2010 - June 2013
Mechanical Systems & Services March 2007 - February 2009
Assurant Solutions March 2004 - November 2006
Skills
LOMA 280, LOMA 290, Customer Service, Microsoft Excel, Life Insurance, Telephone Skills, Microsoft Office, Call Center, Access
Education
Miami Dade College 2002 — 2006
Associate's degree, Accounting
Assurant Solutions April 2013 - Present
Statewide Condominium Insurance February 2010 - April 2013
Statewide Commercial Insurance 2010 - 2013
Skills
Customer-focused Service, Commercial Insurance, Claims Handling, Computer Proficiency, Claim, Insurance, Property & Casualty..., Commercial Lines, Casualty, Claims Management, Property Damage, Umbrella Insurance
Education
Miami Dade College 2002 — 2007
Associate's degree
Miami Southridge 1999 — 2002
General
Magellan Health Services June 2009 - August 2010
Assurant Solutions March 2008 - March 2009
Black Hills Orthopedic and Spine Center January 2006 - March 2008
Walgreens September 2004 - January 2006
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Windows 7, Windows XP Pro, Customer Service, Phone Etiquette, Work in A Fast Paced..., Computers, Front Office, Receptionist Duties, Medical Terminology, Multi-line Phone, Office Equipment, Call Centers, Life Insurance, Claims Handling, Appointment Scheduling, Health Insurance, Pharmacy Technicians
Education
Mesa Community College 2004 — 2013
Associate's degree, General Studies
Mesquite High School 2000 — 2004
Diploma, General Studies
Alorica July 2014 - Present
Assurant Solutions January 2008 - July 2014
Altegra Health April 2011 - January 2014
Skills
Typing, Customer Satisfaction, Customer Experience, At Multitasking, Make Things Happen, Knowledge Base, Performance Motivation, Sales Motivation, Team Motivation, Time Management, Follow-through Skills, Microsoft Word
Education
Miami Dade College 2014 — 2015
Miami Southridge Senior high 1999 — 2012
Diploma, General Studies
Assurant Solutions November 2013 - February 2015
Skills
Keyboarding, Information Technology, Customer Service..., Customer Service..., Call Centers, Call Center Development, Microsoft Excel, Microsoft Word, Microsoft Office, POS, Cash Register, Cash Handling, Maintenance & Repair, Computer Maintenance, Website Development, Website Creation, Website Building
Education
Portland Community College 2014 — 2014
Website Development
Pioneer Pacific College 2010 — 2010
Information Technology
Lane Community College 2009 — 2010
General Studies