Experience
Dominion DMS   April 2015 - Present
Ard Consulting   January 2014 - April 2015
ADP Dealer Services  February 2008 - December 2013
Assurant Solutions   January 2006 - February 2008
NeoSynergy  January 2003 - January 2006
The Reynolds and Reynolds Company  1995 - 2003

Skills
Product Management, Cross-functional Team..., Product Marketing, Agile Methodologies, Competitive Analysis, Product Launch, Strategic Planning, Strategic Partnerships, Process Improvement, Business Strategy, Analytics, Business Analysis, Strategy, Project Management, Team Leadership, Program Management, Team Building, Management, Account Management, Business Development, HTML, Leadership, P&L Management, Customer Service, Product Lifecycle..., Customer Insight, Go-to-market Strategy, CRM, IT Strategy, Software Project..., Vendor Management, Marketing, Integration, Marketing Strategy

Education
University of Phoenix   2000 — 2004
Master of Business Administration (MBA), Business Administration and Management, General

Thomas More College   1995 — 1999
BES, Computer and Information Sciences, General

Experience
Assurant Solutions   December 2014 - Present
Turner Network Sales  2005 - 2014
Fox Cable Networks  2003 - 2005
The Weather Channel  2001 - 2003

Skills
Strategic Partnerships, Digital Media, VOD, Integrated Marketing, New Media, Television, Digital Marketing, Marketing Strategy, Account Management, Strategic Planning, Strategy, Cross-functional Team...

Education
The University of Georgia   1990 — 1994
Bachelor of Business Administration (BBA), Finance

University of Georgia - Terry College of Business   1990 — 1994

Experience
Assurant Solutions   June 2005 - Present
UPS Supply Chain Solutions  2003 - 2005
IBM Global Services  1999 - 2000

Skills
Microsoft SQL Server, Agile Methodologies, Web Service Development, Visio, SQL, Software Development, Process Improvement, C#, SDLC, Business Analysis, VB.NET, Database Design, SOA, .NET, ASP.NET, WCF, Web Services

Education
University of Miami
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering

Experience
Bank of America  February 2014 - Present
Bank of America  March 2011 - February 2014
Bank of America  April 2010 - March 2011
Bank of America  December 2008 - April 2010
The Salvation Army  August 2005 - July 2008
Assurant Solutions   September 2001 - July 2005

Skills
Banking, Loans, Mortgage Lending, Risk Management, Mortgage Banking, Consumer Lending, Microsoft Excel, PowerPoint, Microsoft Word, AS400 system, Leadership, Project Management, Procedure Creation, FHLMC, Foreclosures, Communication, Peer Support, Team Leadership, Business Analysis, Process Improvement, Management, Analysis, Microsoft Office, Customer Service, Vendor Management

Education
The University of Texas at Dallas   2010 — 2014
Bachelor's degree, Supply Chain Management, Junior

Evangeline Booth College   2006 — 2008
Associate of Science (AS), Communication, General

Experience
Assurant Solutions   May 2013 - Present
The University of Georgia  August 2012 - May 2013
Assurant Specialty Property  May 2012 - August 2012
Peace Corps  March 2009 - May 2011

Skills
Grant Writing, Spanish, International..., Youth Development, Project Management, Community Development, Business Process..., Community Organizing, Non-profits, Fundraising, Capacity Building, Economic Development, Microsoft Excel, Visio, Six Sigma, Access, Minitab, Predictive Analytics, SQL, Lean Six Sigma, SAS, SPSS, ACL

Education
University of Georgia - Terry College of Business   2011 — 2013
Master of Business Administration (MBA), Operations and Business Analytics, 3.50 GPA

The University of Georgia   2004 — 2008
Bachelor's degree, Sociology, Spanish and History

Experience
The Home Depot  July 2013 - Present
Sears Holdings Corporation  May 2011 - July 2013
Apple Premium Reseller - Modernica   November 2010 - May 2011
Assurant Solutions   February 2009 - November 2010
Sears Holdings Corporation  April 2007 - February 2009
Bose Corporation  November 1997 - April 2007

Skills
Retail, Leadership, Inventory Management, Management, Sales, P&L Management, Merchandising, Team Building, Store Management, Strategic Planning, Account Management, Profit, Inventory Control, Marketing, Consumer Electronics, Sales Operations, Sales Management, Training, Customer Experience, Loss Prevention, Business Operations, Process Improvement, Employee Training, Coaching, B2B, Salesforce.com, Logistics, Product Development

Education
Universidad del Turabo   2007 — 2010
Master of Business Administration (MBA), Materials Management

Inter American University of Puerto Rico
Bachelor of Business Administration (BBA), Industrial Management

Experience
OSU Foundation  2014 - 2014
Western Oregon University  September 2011 - March 2013
Assurant Solutions   August 2012 - November 2012
Umpqua Security Services   October 2007 - September 2010

Skills
Creative Writing, Friendly Personality, Microsoft Office, Research, Leadership, Team Building, Public Speaking, Creativity

Education
Western Oregon University   2010 — 2013
Bachelor's Degree, Interdisciplinary Studies

Umpqua Community College   2006 — 2009
Associate of Arts (A.A.), General Studies

Experience
Assurant Solutions   October 2007 - Present
Assurant Solutions   May 2005 - October 2007
Assurant Specialty Property  January 2000 - May 2005
American Express  December 1998 - January 2000

Skills
Business Process..., Process Improvement, Six Sigma, Cross-functional Team..., Quality Assurance, Management, Project Management, Risk Management, Quality Management, Business Process Mapping, Visio, Process Engineering, Industrial Engineering, Root Cause Analysis, Process Flow Charts, Microsoft Excel, Quality System, Process Optimization, Root Cause Problem..., Process Flow, Process Flow..., Process Quality..., Quality Control, Risk Assessment, Operational Risk..., Analysis, Data Analysis, Cost Benefit, Forecasting, Product Forecasting, Business Requirements, System Testing, Business Intelligence, PowerPoint, Microsoft Word, Budgets, Presentations, Presentation Design, Budget Variance...

Education
University of Florida   2004 — 2006
Master of Business Administration (MBA), Business Administration and Management, General

University of Miami   1995 — 1998
Bachelor of Science (B.S.), Industrial Engineering

Experience
Assurant Solutions   September 2014 - Present
Assurant Solutions   July 2013 - August 2014
Assurant Solutions   January 2012 - July 2013
Assurant Solutions   September 2010 - December 2011
Assurant Solutions   September 2009 - August 2010
SulAmerica ING  2007 - 2009
Brasilprev   1999 - 2006

Skills
Insurance, SAS, Actuarial Science, Financial Risk, Financial Modeling, VBA, Visual Basic, Risk Management, Business Modeling, Microsoft Excel, Business Intelligence, Business Planning, Due Diligence, Pricing, Valuation, SQL Server Management...

Education
Universidade de São Paulo   1998 — 2008

Experience
Assurant Solutions   January 2015 - Present
Elite SEM  September 2014 - January 2015
360i  April 2012 - September 2014
Response Mine Interactive  February 2012 - April 2012
Response Mine Interactive  January 2011 - February 2012
Response Mine Interactive  August 2010 - February 2011
USDA Forest Service  October 2008 - June 2010
EDIWatch, Inc.   May 2007 - August 2008

Skills
Google Adwords..., PPC, SEM, Direct Marketing, Google Adwords, MSN AdCenter, Google Analytics, Copywriting, Online Marketing, Microsoft Excel, PowerPoint, Digital Marketing, Digital Media, Web Marketing, Display Advertising, Advertising, Online Advertising, SEO, Social Media Marketing, Digital Strategy

Education
University of Georgia - Terry College of Business   2006 — 2010
BBA, Marketing

University of Georgia - Terry College of Business   2006 — 2010
BBA, Economics

Experience
Sirius International   September 2013 - Present
Assurant Solutions   April 2011 - September 2013

Skills
Actuarial Science, Actuarial Exams, Reinsurance, Insurance, General Insurance, Underwriting, Economic Capital, Property & Casualty..., Life Insurance, Financial Risk, Enterprise Risk...

Education
State University of New York at Albany   2007 — 2010
Bachelor of Science (BS), Actuarial Science

Experience
Whitebox Advisors  May 2012 - Present
CARLSON FIXED INCOME FUND  March 2012 - May 2013
Lacrosse Global Fund Services  September 2007 - August 2011
Assurant Solutions   May 2007 - September 2007
Assurant Solutions   September 2006 - May 2007

Skills
Financial Modeling, Financial Analysis, Financial Reporting, FX Options, Hedge Funds, Fixed Income, Fixed Income Analysis, Asset Managment, Financial Markets, Interest Rate Swaps, Derivatives, High Yield Bonds, Credit Derivatives, Finance, Analysis, Asset Management, Valuation

Education
University of Minnesota - Carlson School of Management   2011 — 2013
Masters of Business Administration (M.B.A.), Finance

University of Kansas   2002 — 2006
Bachelor of Science, Double Major in Accounting and Business Administration

Experience
GE Appliances  December 2014 - Present
GE Appliances  May 2011 - November 2014
Assurant Solutions   January 2011 - May 2011
Assurant Solutions   September 2008 - January 2011
GE Warranty Management   July 2006 - September 2008
GE Warranty Management   2004 - 2008
GE  March 2004 - June 2006
GE  November 1997 - March 2004
GE  September 1996 - November 1997
GE  November 1990 - September 1996

Skills
Process Improvement, Strategic Planning, Six Sigma, CRM, Leadership, Product Development, Project Management, New Business Development, Operations Management, Call Centers, Cross-functional Team..., Management, Sales, Business Development, Retail, Contract Negotiation, Business Process..., Customer Service, Vendor Management, Program Management

Education
University of Louisville   1982 — 1986
BSBA, Business Administration

Experience
SJS Solutions, LLC   January 2014 - Present
ICMI  December 2014 - Present
GLG (Gerson Lehrman Group)   January 2014 - Present
Assurant Solutions   October 2008 - December 2013
Signal Holdings, LLC   December 1999 - October 2008
Comcast Cellular Communications  March 1995 - December 1999
American Express  September 1985 - March 1995
American Management Systems  1984 - 1985
International Paper Company  1980 - 1982

Skills
Insurance, Strategic Financial..., Call Center, Customer Service, Customer Experience, Vendor Management, Call Centers, Training, Budgets, Quality Assurance, Outsourcing, Workforce Management, IVR, VoIP, Contact Centers, Customer Retention, Strategy, Employee Benefits, Customer Satisfaction, Leadership, Process Improvement, Telecommunications, Team Management, Wireless, Team Leadership, Risk Management, Business Development, BPO, Sales Management, Start-ups, Financial Services, Account Management, Team Building, Operations Management, Cross-functional Team..., Management, Executive Management, Business Process..., Program Management, Change Management, Business Analysis, New Business Development, Relationship Management, Performance Management, Coaching, CRM, Analysis, Forecasting, Call Center Development, Mergers & Acquisitions

Education
Columbia University - Graduate School of Business   1982 — 1984
MBA, Finance/Marketing

State University of New York at Albany   1976 — 1980
BS, Operations Research

Experience
Assurant Solutions   May 2010 - June 2011
Becker Professional Education  2008 - 2010
Base Brands   2006 - 2008
Trader Publishing Company  1997 - 2005

Skills
Team Leadership, Sales Management, Sales Operations, Profit & Loss Management, Coaching, New Business Development, Account Management, Financial Analysis, Budget Management, Building Relationships, Team Motivator, Hiring/firing, Training & Development, Performance Management, Sales Driven, Driving Results, Identifying New..., Implementing Processes, Operations Management, Positive Attitude, Heart, Customer Relations, Budgets, Leadership, Sales, Sales Process, Strategy, P&L Management, Income Statement, Training, Employee Training, CRM, Recruiting

Education
University of Cincinnati
B.S., Criminal Justice

Experience
Citi  July 2014 - Present
Assurant Solutions   September 2012 - July 2014
Zurich Insurance Company Ltd  January 2004 - September 2012
Universidad Mayor de San Andrés (La Paz) School of Law   February 2001 - December 2006
Ministry Of Transport and Communications   February 2003 - December 2004
Andean Community of Nations   August 2001 - November 2002
Ministry of Transport and Communications   August 1997 - 2001
Arce Jofre & Associates Attorneys at Law   March 1997 - August 1998

Skills
Arbitration, Corporate Law, Litigation, Compliance, Mergers, Strategic Planning, Reinsurance, Competition Law, Corporate Governance, Dispute Resolution, Due Diligence, Commercial Litigation, International Law, Joint Ventures, Contract Negotiation, Risk Management, Legal Advice, Mediation, Insurance, Privacy, Intellectual Property, Negotiation, AML, International..., Policy, Litigation Management, Claims, FCPA, Investigations, Legal Services, Team Leadership, Risk Assessment, Mergers & Acquisitions, Privacy Law, Insurance Law, Legal Compliance, Data Privacy, OFAC, Fraud, Licensing, Financial Services, Employment Law, Securities, Securities Regulation, Anti Money Laundering, Claim

Education
Universidad Mayor de San Andres - La Paz, Faculty of Juridical
Law Degree (JD), Law and Political Science

Universidad Mayor de San Andrés
Post graduate degree (Diplomado Superior), higher education and Pedagogy

Universidad de Aquino Bolivia La Paz
Master (LL.M), Corporate Law

University of Malaga
Specialization course on Electronic Signature

University of Florida Public Utility Research Center
Training Course on Utility Regulation and Strategy

Japan International Cooperation Agency (JICA)
Course for senior executives in telecommunications.

Federal Communications Commission (FCC) U.S.T.T.I.
Course “Regulatory and Privatization Issues in Telecommunications”

University of Colorado
Interdisciplinary course (USTTI) Training course for senior government officials

Experience
Harris Corporation  June 2015 - Present
Sanford Auto Dealers Exchange   October 2014 - June 2015
Physicians United Plan  March 2014 - July 2014
Physicians United Plan  March 2014 - July 2014
Assurant Solutions   May 2012 - August 2013

Skills
Microsoft Office, Windows, Customer Service, Computer Hardware, Teamwork, Troubleshooting, Networking, Visio, Microsoft Word, Brocade, Mac OS, Microsoft Excel, Astronomy, Photography, Photoshop, Technical Documentation, Putty, Active Directory, Ticketing Systems, Help Desk Support, Digital Photography, Switches, Technical Support, Software Documentation

Education
Free Code Camp   2015 — 2016
Full Stack Web Development, Computer Software Engineering

University of Central Florida   2011 — 2015
Bachelor of Science (B.S.), Information Technology

Experience
LSI Mortgage Plus  July 2012 - August 2013
Assurant Solutions   January 2010 - June 2011
Vinings Mortgage   November 2007 - February 2009

Skills
Accounts Payable, Accounts Receivable, Payroll, Administrative..., Office Management, Mortgage Lending, Property & Casualty..., Receptionist Duties, Sales, Marketing, Loans, USDA

Education
University of Phoenix   2012 — 2015
Elementary Education and Teaching

University of Alaska Anchorage   2000 — 2001
Bachelor of Science (BS), Accounting and Finance

Experience
Assurant Solutions   April 2012 - Present
Assurant Solutions   June 2009 - April 2012
Assurant Solutions   October 2007 - June 2009
Barking Lizards Technologies  March 2004 - July 2007

Skills
MySQL, JavaScript, PHP, HTML, CSS, AJAX, Oracle, Game Design, C++

Education
The University of Texas at Dallas   2002 — 2006
BA

University of North Texas
Masters

Experience
Assurant Solutions   June 2015 - Present
Assurant Solutions   November 2012 - June 2015
Assurant Solutions   2008 - November 2012
Walton High School  August 2005 - May 2008
Helix High School   1996 - 2005

Education
University of California, San Diego   1992 — 1996
Math, Applied Mathematics

Experience
Fidelity Information Systems  September 2008 - Present
Reliance Trust Company  April 2006 - September 2007
Assurant Solutions   March 2005 - April 2006
Skylight Financial  March 2003 - August 2004
SunGard Asset Management Systems  July 1997 - November 2002
Banco Santander Puerto Rico  September 1991 - July 1997
Banco Popular of Puerto Rico / Trust Division   January 1988 - September 1991

Skills
Accounting, Project Management, Access, Account Reconciliation, Process Improvement, Financial Services, Business Analysis, Financial Analysis, Banking, 401k, Cash Management, Strategic Planning, Risk Management, Financial Reporting, Securities, Training, Security

Education
University of Puerto Rico   1975 — 1978
Bachelor

University of Puerto Rico   1975 — 1978
Bachelor of Business Administration (BBA)

Experience
Barnett, Bolt, Kirkwood, Long & McBride   April 2008 - Present
Carter Belcourt & Atkinson   August 2005 - January 2008
Assurant Solutions   February 2002 - August 2005
PricewaterhouseCoopers  June 1975 - September 2001

Education
University of Illinois at Urbana-Champaign - College of Business
BS, Accountancy

Experience
Employer Relations Ambassadors   February 2015 - Present
Peace Love World, LLC  May 2015 - July 2015
Employer Relations Ambassadors   March 2014 - February 2015
Assurant Solutions   June 2014 - August 2014
UF Panhellenic Council   November 2013 - August 2014
UF Career Resource Center  August 2013 - March 2014

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Teamwork, Social Media, Social Networking, Marketing, HootSuite, Facebook, Social Media Marketing

Education
UF Hough Graduate School of Business   2015 — 2016
Master of International Business

University of Florida   2012 — 2016
Bachelor of Science in Business Administration, Marketing

Experience
Assurant Solutions   July 2014 - Present
Pinnacle Promotions  April 2013 - July 2014
Beazer Homes  July 2010 - April 2013
Beazer Homes  June 2008 - June 2010
Beazer Homes  October 2006 - June 2008
Leading Financial Services Company   October 2005 - October 2006
Patelco Credit Union  October 2003 - October 2005
ScriptPipeline.com   February 2000 - October 2003

Skills
Digital Strategy, Digital Marketing, Integrated Marketing, Marketing Strategy, Email Marketing, Brand Development, Marketing, Advertising, Online Advertising, Strategic Planning, Sales, Market Planning, Start-ups

Education
University of Florida - Warrington College Of Business   1995 — 1997
MBA, Global Management

Tulane University   1990 — 1994
BA, Economics

Berkshire School   1987 — 1990

Experience
Bristol-Myers Squibb  December 2013 - Present
East Bay Motocross   October 2009 - August 2014
World Fuel Services  September 2011 - December 2013
Power Financial Credit Union  December 2004 - April 2006
Ricoh Business Solutions  May 2003 - May 2004
Assurant Solutions   April 1999 - September 2003

Skills
Leadership, Strategic Leadership, Human Resources, SPHR, Change Management, Employee Relations, Performance Management, Employee Benefits, Strategic Planning, Interviews, HR Policies, HRIS, FMLA, Performance Appraisal, Onboarding, Management, Recruiting, Training, Process Improvement, Strategy, Customer Service, Temporary Placement, Analysis, Coaching

Education
University of Florida   2014 — 2016
Master of Business Administration (M.B.A.), Executive MBA

Universidad de Salamanca   1997 — 1998
Study Abroad Program

William Jewell College   1996 — 1998
Bachelor's Degree, International Business and Spanish

University of Missouri-Columbia   1995 — 1996
Bachelor's Degree, Undergraduate

Experience
Assurant Solutions   May 2015 - Present
Assurant Solutions   April 2015 - Present
Assurant Solutions   August 2012 - Present
Ace Wireless  December 2010 - August 2012
Assurant Solutions   November 2007 - December 2010
Foxconn-FIH   April 2007 - November 2007
Foxconn International Holdings  April 2007 - November 2007
A-Novo Americas,Inc   March 2006 - March 2007
Hollman,Inc   December 2004 - March 2006
Eltech Electronics and Telecommunications Ltd,India   July 1998 - December 2001

Skills
Vendor Management, Inventory Management, Purchasing, Project Planning, Outsourcing, Contract Negotiation, Forecasting, Sourcing, Supply Chain Management, Six Sigma, Lean Manufacturing, Operations Management, Cross-functional Team..., Process Improvement, Procurement, Continuous Improvement, Supply Chain, Product Development, Manufacturing, Project Management, CRM, Contract Management, Strategic Partnerships, Product Management, Supply Management, Change Management, Team Leadership, Materials Management, Strategy, 5S, Business Process..., Engineering, Production Planning, Negotiation, Leadership, Program Management, MRP, Team Building, SAP, Logistics, Management, Reverse Logistics, Strategic Sourcing, Business Strategy, Operational Excellence, ERP, Telecommunications, Warehouse Management, Process Engineering, Demand Planning

Education
The University of Texas at Arlington   2002 — 2004
M.S., Industrial Engineering

University of Pune   1996 — 2001
B.S, Electronics Engineering

Experience
Starcom MediaVest Group / Multicultural   February 2015 - Present
Starcom MediaVest Group  March 2014 - Present
Starcom MediaVest Group  July 2011 - February 2014
Starcom MediaVest Group  January 2009 - 2011
Assurant Solutions   September 2005 - December 2008
Sony Pictures Entertainment  October 2003 - September 2005

Skills
SAS, SQL, Access, Analytics, Predictive Modeling, Data Analysis, http://omcp.org/members/..., Statistics, Web Analytics, Management, Marketing, Analysis, Databases, Market Analysis, Statistical Modeling, Data Mining, Forecasting, Visio, Business Intelligence, Business Strategy, SPSS, Database Marketing, SAS programming, Digital Strategy, Integration, Google Analytics, Digital Marketing, Campaign Management, Digital Media, Microsoft Excel, Online Advertising, PPC, Data Modeling, Marketing Analytics, Segmentation, Marketing Strategy

Education
University of Miami - School of Business   2008 — 2010
MBA, Business

University of Miami   1996 — 2000
B.S., Mathematics, Economics

Experience
FourFront Design Inc  February 2014 - Present
Black Hills Society for Human Resource Management   September 2014 - Present
Ketel Thorstenson, LLP  October 2012 - January 2014
HRmap Consulting   March 2012 - October 2012
Assurant Solutions   1997 - 2012
Moyle Petroleum   1996 - 1997

Skills
Performance Management, Compensation & Benefit, Talent Acquisition, Talent Management, Mergers, Acquisitions, Cross-functional Team..., Leadership Development, Mentoring, Employment Law..., Employee Relations, Employee Engagement, Employee Handbooks, Employee Recognition, Public Relations, Brand Awareness, Mergers & Acquisitions, Change Management, Personnel Management, Organizational..., Coaching, Employee Benefits, Workforce Planning, Onboarding

Education
The University of South Dakota   1991 — 1995
Bachelor of Science (BS) Business Administration, Masters Science in Administrative Studies

The University of South Dakota   1979 — 1983
Bachelor of Science (BS), Business Administration and Management, General

Experience
First Data Corporation  June 2012 - Present
Assurant Solutions   June 2011 - June 2012
Assurant Solutions   July 2008 - May 2011
Assurant Solutions   July 2007 - June 2008
Weinstock & Scavo, P.C.   2005 - July 2007

Skills
Supplier Evaluation, Vendor Management, Operations Management, Claims Management, Risk Management, Process Improvement, Data Analysis, Strategic Sourcing

Education
The University of Georgia   1999 — 2004
B.S., Economics

Experience
Assurant Solutions   July 1999 - Present

Skills
Insurance, Financial Analysis, Revenue Forecasting, Reinsurance, Pricing, Enterprise Risk..., Strategy, Underwriting, Forecasting, Financial Risk, Management, Financial Reporting, Strategic Financial..., Process Improvement, Financial Services, Risk Management, Finance, Sarbanes-Oxley Act, Executive Management, Business Process..., Variance Analysis, Financial Modeling, Analysis

Education
University of South Florida - College of Business Administration   1999 — 2001
Bachelor of Science (BS), Accounting

University of Central Florida - College of Business Administration   1994 — 1998
Bachelor of Science (BS), Marketing

Experience
Assurant Solutions   2012 - Present
GlowTouch Technologies  2010 - 2011
Service Net  2005 - 2010
Thermoview Industries, Inc.   2002 - 2004
TSM, INC.   2002 - 2003
Ingtergraph Computer Systems/SGI   1998 - 2001
Harte-Hanks, Inc.   1996 - 1997
Draft Direct Worldwide   1991 - 1996

Skills
Cross-functional Team..., Lead Generation, Strategy, Sales Management, Direct Marketing, Advertising, Marketing, Business Development, Sales, Leadership, Marketing Management, Account Management

Education
University of Alabama   1986 — 1989
1989, Communications

Experience
Assurant Solutions   December 2013 - Present
ACCENT InterMedia  October 2009 - August 2013
Service Net  2006 - 2008
Service Net  August 2004 - 2006
ACCENT Marketing  February 2003 - July 2004

Skills
Database Marketing, Marketing Strategy, Direct Marketing, Analytics, Account Management, Multi-channel Marketing, New Business Development, Marketing, Cross-functional Team..., Competitive Analysis, Strategic Partnerships, Business Development, Strategic Planning, CRM, Product Development, Lead Generation, Sales Management, Marketing Communications, Leadership, Integrated Marketing, Strategy, Product Marketing, B2B, E-commerce, Email Marketing, P&L Management, Customer Retention, Salesforce.com, Product Management, Budgets, Digital Marketing, Marketing Management, Start-ups, Customer Acquisition, Customer Experience, Direct Mail

Education
University of Kentucky   1989 — 1993
BBA, Marketing

Experience
Assurant Solutions   November 2013 - Present
CB&I  February 2013 - November 2013
The Shaw Group  June 2011 - February 2013
NPR Ducati   January 2011 - June 2011

Skills
Internal Communications, Media Relations, SharePoint, Market Research, Employee Relations, Photoshop, Sales, Corporate Communications, Marketing, Microsoft Office, Community Relations, Marketing Communications, Media Monitoring, Community Development, Project Management, Research, Microsoft Excel, Microsoft Word, PowerPoint, Data Analysis, Visual Basic, KPI Dashboards, SQL Server Management..., PowerPivot

Education
University of Georgia - Terry College of Business   2007 — 2011
Bachelor's of Business Administration, Marketing

South Forsyth High School   2003 — 2007

Experience
Assurant Solutions   August 2011 - Present
Cricket Communications  January 2009 - April 2011
MarketSource  May 2006 - January 2009
T-Mobile USA  July 2005 - June 2006

Skills
Account Management, Sales Process, Sales Operations, Leadership, New Business Development, Sales, Marketing

Education
University of Delaware   1999 — 2003
BS, Marketing and Management

Experience
Baptist Health South Florida  May 2011 - Present
Assurant Solutions   September 2006 - May 2011
Assurant Solutions   September 1995 - September 2006

Skills
Healthcare, Hospitals, Process Improvement, Data Analysis, Healthcare Information..., Clinical Research, Healthcare Management, Access, Patient Safety, Nursing, Business Analysis, Healthcare Consulting, Informatics, Revenue Cycle, Performance Improvement

Education
University of Florida   1984 — 1988
Bachelor's Degree, Business Administration

Experience
Assurant Solutions   January 2014 - Present
Assurant Solutions   July 2012 - December 2013
Assurant Solutions   April 2009 - July 2012
ING Americas  January 2005 - January 2009
ING Insurance Argentina   March 2003 - January 2005
Bayer S.A.   June 1999 - November 2002
Bayer S.A.   January 1995 - November 2002

Skills
IT Strategy, IT Governance, Organizational Change, IT Compliance, Risk Management, Enterprise Architecture, Infrastructure..., Service Delivery, Cost Control, Multicultural..., M&A experience, Turnarounds, Contract Negotiation, Strategic Sourcing, ITIL, Sox, PCI, GxP, Change Management, Governance, Sarbanes-Oxley Act, IT Operations, Mergers & Acquisitions, Strategy, Information Security, IT Service Management, Project Portfolio..., IT Management, Data Center, Information Technology, SDLC, Disaster Recovery, Integration, Leadership, Business Analysis, Business Intelligence, Security, Business Process..., Management, Outsourcing, Business Strategy, Solution Architecture, Process Improvement, Vendor Management, PMO, Business Continuity, Requirements Analysis, Infrastructure, IT Outsourcing, Cloud Computing

Education
Universidad Tecnológica Nacional
Engineering

Experience
Epsilon (formerly Aspen Marketing)   December 2014 - Present
Kaiser Permanente  May 2008 - November 2014
GMAC Insurance  January 2004 - May 2008
Assurant Solutions   September 1999 - January 2004
Assurant Solutions (formerly American Bankers Insurance Group)   March 1997 - September 1999
Assurant Solutions (formerly American Bankers Insurance Group)   September 1993 - March 1997

Skills
Analytics, Analysis, Strategy, Segmentation, Direct Marketing, Forecasting, Net Promoter Score, Predictive Modeling, Customer Retention, SAS, Microsoft SQL Server, Predictive Analytics, Healthcare Operations..., Patient Satisfaction, Marketing Strategy, Microsoft Excel, SQL, Predictive Retention..., Retention Strategies, Healthcare Analytics, SAS E-Miner, Cluster Analysis, Experimental Design, Key Driver Analysis, CRM, Marketing, Survey Research, NCQA Accreditation..., CAHPS Survey Analytics, Customer Service..., SAS Programming, MS Excel Pivot Tables, Multi-channel Marketing, Strategic Planning

Education
University of Miami - School of Business   1998 — 2000
Master of Business Administration (MBA), Marketing and Management Science (Statistics), 3.8 GPA; 3.93 in both Majors

University of Florida - Warrington College Of Business   1989 — 1993
Bachelor of Science (B.S.), Marketing, Dean's List

Experience
Assurant Solutions   September 2008 - Present
CWork Solutions   December 2007 - September 2008
Ace World Companies  June 2005 - December 2007
Ace World Companies  October 2004 - June 2005
TMAC  June 2004 - October 2004
MJB Wood Group  April 2003 - February 2004
Alcatel  August 2001 - May 2002

Skills
Supply Chain Management, Materials Management, Manufacturing, 5S, Industrial Engineering, Cross-functional Team..., Supply Chain, MRP, Forecasting, Lean Manufacturing, Procurement, Production Planning, Strategic Sourcing, Leadership, Vendor Management, Project Management, Continuous Improvement, Process Improvement, Management, Six Sigma, Value Stream Mapping, Operations Management

Education
The University of Texas at Arlington   2000 — 2002
M.S

University of Madras   1996 — 2000
B.S

Experience
Cohealo, Inc.   December 2014 - Present
MDLIVE, Inc.   March 2014 - December 2014
CareCloud  2011 - 2013
World Fuel Services  2005 - 2011
Royal Caribbean International  2003 - 2005
Assurant Solutions   1994 - 2003

Education
University of Alabama   1989 — 1994
Bachelor of Science, Management Information Systems

Experience
Raymond James  April 2014 - July 2014
TECO Energy  August 2013 - February 2014
TECO Energy  July 2011 - October 2012
Aegon  September 2007 - July 2010
City of Tampa  March 2005 - August 2007
Assurant Solutions   April 2004 - March 2005
Various Consulting Positions  November 2002 - March 2004
Price Waterhouse Coopers  March 2000 - January 2002
Progress Energy  May 1998 - March 2000

Skills
IT Audit, Financial Risk, Internal Controls, Auditing, Disaster Recovery, Process Improvement, Access, Business Analysis, Enterprise Risk..., Internal Audit, Risk Management, Sarbanes-Oxley Act, IT Management, Information Security, Security, Sarbanes-Oxley, CISA, Information Technology, Information Security..., Security Audits, Business Continuity, Software Documentation, Governance, Change Management, CISSP, SAS70

Education
University at Buffalo
BS, Computer Information Systems

Experience
Assurant Solutions   2005 - Present
Assurant  February 1994 - Present

Education
University of Florida   1990 — 1993
JD, Law

University of Notre Dame   1986 — 1990

Experience
Assurant Solutions   February 2008 - Present

Education
University of Georgia - Terry College of Business   1978 — 1982

Experience
Assurant Solutions   August 2013 - Present
Client Preference   2012 - 2013
AT&T Mobility  2006 - 2011
AT&T Mobility  2005 - 2006
AT&T Mobility  2000 - 2005
AT&T Mobility  1998 - 2000
Payless Cashways, Inc.   1991 - 1998

Skills
Telecommunications, Direct Sales, Wireless, Sales Operations, Solution Selling, Account Management, Sales Process, Customer Experience, Customer Satisfaction, Salesforce.com, Mobile Devices, Sales, Customer Retention

Education
University of Iowa   1989 — 1993
B.S.

Experience
Assurant Solutions   Senior Programmer AnalystKemper NationalNovember 1995 - January 1997
American Savings and Loan  November 1990 - September 1995
Banco Popular de Puerto Rico  January 1980 - May 1989

Education
University of Illinois at Urbana-Champaign   1976 — 1979
M.S, Math and Computation

Universidad de Puerto Rico   1972 — 1976
B.S, Math

Experience
Assurant Solutions   April 2013 - Present
Concentra - Auto Injury Solutions ( Subsidiary of HUMANA )   February 2008 - March 2013
ACS ( Affiliated Computer Services )   January 2006 - January 2008
Corpus  February 2005 - January 2006
Softlution Web Technologies   August 2004 - January 2005
AITS  May 2002 - August 2004
BPL Innovision Technolgies   May 2000 - March 2002
DESC-PRO   February 1998 - May 2000

Skills
Microsoft SQL Server, .NET, Team Management, Vendor Management

Education
University of Calicut   1992 — 1996
B Tech, Mechanical Engineering

Experience
Assurant Solutions   January 2014 - Present
Assurant Solutions   February 2012 - February 2014
KPMG UK  April 2009 - January 2011
PLUS Markets Group plc   February 2007 - March 2009
voluntary director of British Triathlon Federation   2006 - 2008
Genworth Financial  October 2005 - February 2007
Sterling Insurance  August 2003 - October 2005
Sterling Insurance Group Ltd   2002 - 2004
Insinger de Beaufort   2001 - 2003
Financial Services Authority  2000 - 2001

Skills
Operational Risk, Project Management, Trading, Financial Services, Outsourcing, Operations Management, Financial Risk, Enterprise Risk..., Risk Management, Solvency II, Governance, Insurance, Corporate Governance, Operational Risk..., Basel II, Investment Banking, Banking, Financial Modeling, Asset Managment, Derivatives, Stakeholder Management, Risk Analysis, Credit Risk, Asset Management, Internal Audit, Internal Controls, Business Process..., Mergers & Acquisitions, Business Transformation, Portfolio Management, Finance, Financial Markets, AML, Corporate Finance, Strategy, Reinsurance, Due Diligence, Financial Analysis, Executive Management, Restructuring, Relationship Management, Strategic Financial..., Management

Education
University of Greenwich   1999 — 2003
MBA, Business

Borden   1984 — 1989

Experience
Assurant Solutions   March 2015 - Present

Skills
Competitive Analysis, Financial Analysis, Product Development, Market Research, Process Improvement, Management, Strategy, Product Management, Sales, Insurance, Training, Vendor Management, Business Development, Leadership, Strategic Partnerships, Analysis, Market Analysis, Integrated Marketing

Education
University of Georgia - Terry College of Business   2004 — 2008
BBA

Experience
Comcast Cable  2012 - Present
Comcast Cable  2008 - 2012
Comcast Cable  2006 - 2008
Wells Real Estate Funds  2004 - 2006
Assurant Solutions   2001 - 2004

Skills
Financial Analysis, Financial Modeling, Ad Hoc Reporting, Strategic Financial..., Essbase, Kicking Ass, Data Mining, Data Modeling, Marketing Analytics, Business Intelligence, SQL Server Management..., Teamwork, Getting The Job Done, Budgets, Finance

Education
University of Georgia - Terry College of Business   1996 — 2001
BBA, Accounting

Experience
Northrop Grumman Corporation  August 2013 - Present
US Army National Guard  September 2011 - Present
Northrop Grumman Corporation  June 2012 - August 2013
Northrop Grumman Corporation  March 2011 - June 2012
Northrop Grumman Corporation  February 2009 - March 2011
US Army  June 2006 - August 2010
US Army National Guard  August 2006 - March 2009
Assurant Solutions   January 2003 - August 2006
US Army Reserve  January 2002 - August 2006

Skills
DoD, Top Secret, Instructor-led Training, Training, Team Leadership, Program Management, Leadership, Organizational..., Proposal Writing, Physical Security, Security Clearance, Project Planning, Security Operations, Security, Network Security, Information Assurance, Computer Security, Network Administration, Security+, Information Technology, Information Security, Information Security..., Vulnerability Assessment, Technical Information, Technical Writing, Electronic Warfare, Project Management, Risk Management, Military, Military Experience, Army, Weapons, COMSEC, Process Improvement, Military Operations, Government Contracting, Defense, Counterinsurgency, Operational Planning, Risk Assessment, Combat, Telecommunications, Air Force, Integration, National Security, Government, Analysis, Tactics, Electronics, Military Training

Education
University of Maryland University College   2012 — 2015
Master's Degree, Cyber Security, A

Cameron University   2002 — 2004
BBA, Management Information Systems

Experience
Assurant Solutions   December 2011 - Present
PolySystems   December 2010 - Present
CVM Technology   November 2011 - April 2014
CVM Technology   November 2004 - November 2011

Skills
Team Leadership, Business Intelligence, Business Strategy, Strategic Planning, Cross-functional Team..., Business Planning, Management, Business Analysis, Sales Management, Project Management, Program Management, Business Process..., Strategy, Management Consulting, Change Management, Business Development, Product Management, Telecommunications, Product Development, English, Vendor Management, Team Building, Marketing Strategy, Leadership, Competitive Analysis, New Business Development, CRM, Process Improvement, IT Strategy, IT Operations, IT Solutions, Marketing Management, IT Audit, Software Installation

Education
Logos University   2010 — 2012
Bachelor's degree

ESAN Escuela de Administracion de Negocios para graduados ESAN   1998 — 1998
PEE, Economics

Universidad de Lima   1990 — 1996
Business Administration

Universidad de Lima   1984 — 1987
Industrial Engineering

Experience
Assurant Solutions   September 1998 - Present

Skills
Sales Management

Education

BA, Environmental Studies/Geography

Experience
Federal Reserve Bank of Boston  September 2014 - Present
Hannover Life Reassurance Company of America  May 2005 - April 2014
Assurant Solutions   August 1997 - May 2005
Dakota State University  August 1995 - August 1997
Mount Royal University  January 1993 - July 1995
University of Calgary  September 1992 - April 1993

Skills
Reinsurance, Insurance, Actuarial Science, Life Insurance, Financial Risk, Risk Management, Solvency II, Enterprise Risk..., Economic Capital, ALM, Financial Analysis, Calculus, Algebra, Statistics

Education
St. Aquinas Secondary School, Cantonments, Accra, Ghana
Science, GCE "O" and "A" Levels

The University of Calgary
M.Sc., Ph.D., Mathematical Statistics and Probability

University of Ghana
Bachelor of Science (B.Sc.), Mathematics and Statistics

Experience
Assurant Solutions   December 2012 - Present
Aurea Real Estate   2009 - 2012

Skills
Accounting, Financial Reporting, Accounts Payable, QuickBooks, Accounts Receivable, General Ledger, Microsoft Excel, Financial Accounting, Payroll, Oracle E-Business Suite, Microsoft Dynamics GP, Microsoft Dynamics NAV, Cycle Counting, Inventory Control

Education
University of Havana   2003 — 2008
Bachelor’s Degree, Accounting and Finance, 3.91

Experience
Assurant Solutions   February 1993 - December 2013
Eastern Airlines, Inc.   1970 - 1991
UC Berkeley  1965 - 1969

Skills
Property & Casualty..., Customer Service, Insurance, Claim, Access

Education
Univerity of California Berkeley
History & Communications

University of Evansville
Journalism

Experience
Assurant Solutions   October 2013 - Present
Marshalls  October 2012 - Present
US Army  December 2009 - Present
Self-Employed Computer Repair  January 2007 - Present

Education
Universidad Interamericana de Puerto Rico   2013 — 2015
Master of Business Administration (MBA), Management Information Systems, General

Universidad del Turabo   2007 — 2013
Bachelor of Business Administration (BBA), Computerized Information Systems