Assurant Specialty Property
Industry: Insurance company
DescriptionSubsidiary: Converge Services Group, LLC Parent organization: Assurant
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Assurant Specialty Property Employees
Mary Kay Independent Business Owner May 2014 - Present
Assurant Specialty Property October 2013 - Present
Bliss VSC March 2009 - Present
Skills
Property & Casualty..., Business Analysis, Call Centers, Claim, Customer Service, Insurance, Risk Management, Process Improvement, Employee Benefits, Lotus Notes, Team Building, Training, Microsoft Office, Microsoft Excel, Performance Management, Leadership, Data Entry, Customer Satisfaction, Vendor Management, Visio
Education
Grambling State University
Mode Media Corporation (formerly Glam Media) June 2015 - Present
Modern Luxury May 2014 - Present
Fiserv March 2014 - Present
Atlanta Convention & Visitors Bureau February 2014 - Present
eat. drink. repeat. January 2011 - June 2015
Thrillist December 2012 - September 2013
Assurant Specialty Property April 2008 - December 2012
Bank of America January 2004 - January 2008
Skills
Social Media, Facebook, Marketing, Social Media Marketing, WordPress, Photography, Microsoft Office, Customer Service, Blogging, Digital Photography, Online Marketing, Writing, Event Planning, Content Management, Editorial, Final Cut Pro, Social Networking, Leadership, Press Releases, Copywriting, Videography, Photoshop, HTML, Illustrator, Proofreading, Food, Lifestyle, Copy Editing, Advertising, Web Design, Video Editing, Adobe Creative Suite, Google Analytics, Editing, Database Admin, CSS, PHP, Digital Media, Marketing Communications, Digital Marketing, Content Strategy, Event Management, Web Content, Media Relations, Magazines, Twitter, Brand Awareness, Publicity
Education
Georgia State University 1998 — 2002
Bachelors, Business Administration
Georgia State University 1998 — 2002
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Locum Leaders, Inc. August 2015 - Present
Locum Leaders, Inc. May 2015 - July 2015
Locum Leaders January 2015 - May 2015
Locum Leaders March 2014 - January 2015
Assurant Specialty Property July 2013 - March 2014
Marketing Promotions October 2011 - July 2013
N/A April 2010 - January 2011
Primrose Preschool August 2008 - January 2009
Skills
PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Social Media, Event Planning, Photoshop, Research, Facebook, Teamwork, Social Networking, Leadership, Time Management, Social Media Marketing, Access, Marketing, Marketing Communications, Spanish, Teaching
Education
Georgia College and State University 2009 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Menedez Pelayo International University 2012 — 2012
International Marketing and Marketing Practices
Monster Worldwide November 2013 - Present
Chase January 2013 - Present
Chase April 2010 - January 2013
Assurant Specialty Property August 2007 - April 2010
Skills
Training, Loans, Mortgage Servicing, Customer Service, Testing, Analysis, Software Documentation, Default, Management, Loan Servicing, Customer Retention, Investors, Insurance, Teamwork, Quality Assurance, Financial Risk, Banking, Negotiation, Process Improvement, FHA, Loss Mitigation, Credit Analysis, Mortgage Lending, Customer Satisfaction, Risk Management, Finance, REO, Accounting, Underwriting, Internal Audit, Loan Origination, Quality Control, Foreclosures, Portfolio Management, Call Centers, Mortgage Banking, Credit
Education
Walden University 2010 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.0
Horry-Georgetown Technical College 2004 — 2005
Associate of Science (A.S.), Business Administration and Management, General, 3.5
Assurant Specialty Property January 2015 - Present
Assurant May 2011 - December 2014
Progressive Insurance July 2006 - April 2011
Progressive Insurance January 2000 - June 2006
Skills
Claims Management, Property, Subrogation, Property Damage, Casualty Insurance, Commercial Insurance, Claim, Insurance, Liability, Claim Investigation, Legal Liability
Education
Georgia Southern University 1989 — 1993
Bachelor of Science (BS), Psychology
Assurant Specialty Property May 2013 - Present
Assurant Specialty Property May 2003 - May 2013
Skills
Insurance, Process Improvement, Claims Management, Claim, Property & Casualty..., Liability, Property Damage, Subrogation, Claim Investigation, General Insurance, Customer Service
Education
Georgia State University 1992 — 1994
MBA, Risk Management and Insurance
Georgia Tech 1985 — 1989
B.S., Management
Citizens Property Insurance Corporation October 2013 - Present
Assurant Specialty Property October 2011 - October 2013
Assurant Specialty Property June 2009 - September 2011
Northern Capital Insurance June 2008 - June 2009
Johns Eastern Company January 2004 - June 2008
Education
Siena College
Bachelor of Arts (B.A.), Political Science
Hudson Valley Community College
Associate of Applied Science (A.A.S.), Criminal Justice
Assurant Solutions March 2011 - Present
Assurant September 2003 - Present
Assurant Specialty Property January 2007 - August 2011
Assurant April 2004 - January 2007
Assurant September 2003 - April 2004
Skills
Analysis, Business Rules, Project Planning, Problem Solving, Microsoft Office, Access, Visio, SDLC, Customer Service, Testing, Project Management, Process Improvement
Education
Franklin University 2006 — 2009
Bachelor, Accounting
Wright State University 2001 — 2003
Bachelor, Management Information Systems
Clark State Community College 1997 — 2001
Associates, Associate of Science/ Business emphasis
Assurant Specialty Property November 2010 - Present
Assurant Solutions March 2006 - November 2010
Assurant January 2003 - March 2006
Assurant Preneed 1999 - 2006
fortis 1999 - 2005
Fortis 1999 - 2005
Fortis Family January 1999 - January 2003
IBM, Russia January 1994 - July 1997
Skills
Product Development, Insurance, Vendor Management, Process Improvement, Business Analysis, IT Portfolio, Project Management, Leadership Development, Program Management, IT Strategy, IT Management, IT Transformation, Business Strategy, Requirements Analysis, Executive Management, Strategy, Management, Team Management, Integration, SDLC, Leadership, Team Building, Business Process..., Cross-functional Team..., Training, Software Development, PMO, Business Intelligence, Strategic Planning, Business Process, Visio, CRM, Testing, Software Documentation, Project Portfolio..., Information Technology, Systems Analysis, Requirements Gathering, Risk Management, Enterprise Architecture, Outsourcing, PMP, Analysis, Agile Project Management, Change Management, Software Project..., Team Leadership, SharePoint, Agile Methodologies, Data Warehousing
Education
Georgia State University - J. Mack Robinson College of Business 1998 — 1999
MBA, Executive MBA
Georgia State University 1997 — 1999
MBA, marketing
Lomonosov Moscow State University (MSU) 1984 — 1993
Ph.D,, mechanics (mix of math and physics)
Assurant June 2015 - Present
Assurant Specialty Property April 2014 - June 2015
Priority Tax Service January 2013 - April 2013
Skills
Microsoft Excel, Microsoft Office, Accounting, Microsoft Word, PowerPoint, Teamwork, QuickBooks, Customer Service, Bookkeeping, Financial Reporting, Auditing, Time Management, Tax
Education
Georgia State University 2011 — 2014
Bachelor of Applied Science (B.A.Sc.), Accounting
West Georgia Technical College 2008 — 2011
Associate's degree, Accounting
SEI - Atlanta, LLC a Systems Evolution, Inc. Company August 2013 - Present
Blackstone & Cullen June 2010 - August 2013
Assurant Specialty Property December 2006 - May 2010
Skills
Business Analysis, Business Intelligence, Data Warehousing, Program Management, IT Strategy, Partner Management, Management Consulting, SQL, Process Improvement, Data Modeling, Change Management, Business Process, Microsoft SQL Server, Product Management, Cloud Computing, Professional Services, Management, Business Process..., Strategy, Consulting
Education
Georgia Institute of Technology 1997 — 2001
BS, Industrial Engineering
The Walker School 1992 — 1997
The Walker School
Assurant Specialty Property April 2014 - Present
Nuvizions International Llc September 2013 - Present
Henry County Public Schools January 2014 - May 2015
Horizon Staffing Services July 2013 - September 2013
West Corporation July 2012 - February 2013
GEICO September 2011 - May 2012
PT Services, Inc. June 2007 - September 2011
FedEx Kinko's January 2007 - July 2007
University of Georgia June 2000 - August 2006
Education
University of Phoenix-Atlanta Campus 2006 — 2008
Master of Business Administration (MBA), Business Administration and Management, General
Georgia State University 2001 — 2006
Bachelor of Arts (BA), Marketing
Assurant Specialty Property April 2013 - Present
Assurant Specialty Property November 2008 - April 2013
AssuranceAmerica February 2006 - November 2008
Raeside Title Co. 2004 - 2006
Skills
General Ledger, Accounting, Outlook, Account Reconciliation, Finance, Invoicing, Financial Statements, Insurance, Journal Entries, Spreadsheets, Accounts Payable, Financial Reporting, Financial Analysis, Process Improvement, Microsoft Excel, Analysis, Internal Audit, Accounts Receivable
Education
Georgia State University 2003 — 2005
BBA, Accounting
Georgia Institute of Technology 2000 — 2003
Assurant Specialty Property August 2015 - Present
Assurant Specialty Property January 2013 - Present
Orkin Pest Control April 2012 - November 2012
Comcast February 2009 - April 2012
Market Force Information November 2007 - January 2009
Market Force Information June 2006 - November 2007
Washington Mutual Bank September 2005 - June 2006
Eckerd Drugs December 2003 - June 2005
Wilsonart LLC May 2000 - September 2003
Skills
Customer Service, Microsoft Excel, Microsoft Office, Outlook, Microsoft Word, PowerPoint, Budgets, Accounting, Access, Customer Satisfaction, Troubleshooting, Software Documentation, Accounts Payable, Training, Invoicing, Management, Process Improvement, Team Building, Leadership, Account Management, Data Entry
Education
Georgia State University 1994 — 1998
Business Administration and Management, General
Georgia State University 1994 — 1998
N/A, Business Administration and Management, General
Cedar Grove High School 1988 — 1991
College Prep Diploma, General Studies
Assurant Specialty Property October 2012 - Present
QBE the Americas June 2011 - August 2012
New York Life Insurance Company June 2010 - November 2010
Skills
Insurance, Microsoft Excel, Underwriting, Commercial Insurance, General Insurance, Property, Reinsurance, Leadership, Microsoft Word, Strategic Planning, Microsoft Office, Team Building, Casualty, Training, Negotiation, Risk Management, Analysis, Finance, Health Savings Accounts, Banking, Marketing, Coaching, Brokers, Call Centers, Claims Management, Claim, Life Insurance, Public Speaking, B2B, Fixed Annuities
Education
Georgia Institute of Technology 2007 — 2010
Computer Science
Georgia Perimeter College 2005 — 2006
Assurant Specialty Property November 2014 - Present
Coca-Cola Refreshments September 2012 - September 2013
The Container Store October 2011 - September 2012
Highway 138 package store June 2007 - December 2008
Skills
Mechanical Engineering, Solidworks, Solid Edge, AutoCAD, Unigraphics, CAD/CAM, System Administration, English, Spanish, Matlab, Simulink, Microsoft Office, Technical Writing, Teamwork, Team Leadership, Multi-disciplinary Teams, Problem Solving, Heat Transfer, Thermodynamics, Mechanical Systems, Fuel Cells, Robotics, Customer Service, Third Party..., Leading Meetings, Communication Skills, Sports Coaching, Multitasking, Time Management, Effective Communication...
Education
Georgia Institute of Technology 2004 — 2009
Bachelor of Science (B.S.), Mechanical Engineering
Potra Law Firm September 2015 - Present
Assurant Specialty Property July 2013 - September 2015
Sam's Club February 2008 - July 2013
Sam's Club October 2006 - February 2008
Skills
Accounting, Customer Service, Team Leadership, Communication, Learning Quickly, Microsoft Office, Microsoft Excel, Teamwork, High Organizational..., Discrepancy Resolution, Inventory Management, Data Entry, Time Management, Microsoft Word, PowerPoint, Outlook, Training, Leadership, Access, Research, Customer Satisfaction, Public Speaking, Management, Human Resources
Education
Georgia Gwinnett College 2011 — 2012
Bachelor of Business Administration (B.B.A.), Accounting
Gainesville State College 2008 — 2010
Associate of Arts (A.A.), Accounting and Business/Management
Assurant Specialty Property February 2013 - Present
Approved Cash Advance October 2012 - December 2012
QuikTrip February 2011 - August 2012
EZ Prints September 2010 - December 2010
Georgia College and State University Housing Staff August 2009 - December 2009
Georgia College and State University Admissions Office May 2008 - August 2008
Skills
Microsoft Office, Microsoft Word, PowerPoint, Social Media, Managerial, Customer Service, Retail, Assistant Work, Cash Handeling, Residential Services, Warehousing, Library, Walking Tours, Custodial Services, Time Management, Critical Thinking, Facebook, Social Networking, Management, Data Entry, Social Media Marketing, Event Planning, Marketing, Microsoft Excel, Public Relations, Outlook, Sales, Access, Teamwork, Inventory Management, Research, Advertising, Training, Leadership, Customer Satisfaction, Marketing Communications, Public Speaking, Fundraising, Nonprofits, Marketing Strategy, Communication, Community Outreach, Event Management
Education
Georgia College and State University 2006 — 2010
Marketing, Management
Georgia College and State University 2006 — 2010
Bachelor's in Business Administration, Marketing/Marketing Management, General
LexisNexis August 2015 - Present
Assurant Specialty Property April 2014 - Present
Assurant Specialty Property December 2008 - April 2014
AIG July 2004 - December 2008
MCI 1998 - 2004
Skills
Performance Management, Process Improvement, Excel, PowerPoint, Word, Access, Six Sigma Green Belt, Six Sigma Tools..., SQL, Microsoft Excel, Visio, Microsoft Word, Business Analysis, Data Analysis, Management, Analysis, Insurance, Risk Management, Customer Service, Property, Underwriting, Vendor Management, Leadership
Education
Georgia College and State University
Business Management
Assurant Specialty Property 2014 - Present
McKesson Health IT 2011 - 2014
McKesson Health IT 2006 - 2011
AT&T 2004 - 2006
McKesson Health IT 1996 - 2004
AT&T 1990 - 1996
Skills
Agile Methodologies, SQL, XML, .NET, Software Development, C#, Microsoft SQL Server, Unix, SDLC, Scrum, Web Applications, Visual Studio, Oracle, JavaScript
Education
Georgia State University 1986 — 1990
Bachelor of Science (BS), Computer Science
Digital Insurance July 2015 - Present
Nolan Transportation Group March 2015 - June 2015
Assurant Specialty Property April 2012 - February 2015
Springleaf Financial Services September 2008 - May 2011
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Lotus Notes, Bilingual, Financial Reporting, Financial Analysis, Financial Risk, Accounting, Customer Service, Sales, Loans, Insurance, Spanish, Finance, Spreadsheets, Microsoft Office, Telephone Skills, Accounts Receivable, Data Analysis, Analysis, Outlook, Leadership, Management
Education
Georgia State University 2011 — 2012
Master of Science (MS), Finance
Georgia State University 2011 — 2012
Master's degree, Finance, General
Georgia State University 2006 — 2011
Bachelor of Business Administration (BBA), Finance
Assurant Specialty Property August 2014 - Present
BWG Investments, Inc. & BranTech Solutions October 2013 - Present
Assurant Specialty Property Duluth, GA April 2012 - August 2014
Allstate May 2011 - January 2012
Ray's Home Center, LLC October 2008 - April 2010
Skills
Life Insurance, Commercial Insurance, Insurance, Property & Casualty..., General Insurance, Casualty, Legal Liability, Health Insurance, Term Life Insurance, Umbrella Insurance, Professional Liability, Homeowners, Business Development, Liability, Underwriting, Brokers, Casualty Insurance
Education
Georgia Perimeter College
In Progress, Business Administration
Assurant Specialty Property April 2005 - Present
Cingular August 2004 - April 2005
Canada Life Assurance Co September 1996 - December 2003
Syntellect April 1995 - September 1996
The Bank of Gwinnett December 1993 - April 1995
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Business Analysis, Insurance, Customer Service, Requirements Analysis, Requirements Gathering, Business Intelligence, Business Process, Customer Support, SDLC, Analysis
Education
Georgia State University 1993 — 1995
Master of Business Administration (M.B.A.), Finance, General
University of Georgia 1988 — 1993
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Assurant Specialty Property November 2012 - Present
Promiss Solutions May 2011 - June 2012
Skills
Insurance, Loss Mitigation, Banking, Customer Service, Mortgage Lending, Property, Short Sales, Risk Management, Training, Underwriting
Education
ITT Technical Institute-Duluth 2014 — 2016
Technology, Computer Software Technology/Technician
Georgia Perimeter College 2010 — 2012
Business, Business Management
Assurant August 1999 - Present
Assurant Specialty Property August 1999 - January 2012
Assurant August 1999 - January 2012
Assurant Solutions August 1999 - January 2012
A-1 Temps, Inc. August 1997 - March 1999
Skills
Taleo, Talent Acquisition, Applicant Tracking..., Technical Recruiting, College Recruiting, Onboarding, Employee Benefits, Temporary Placement, Internet Recruiting, Recruiting, Staffing Services, Interviews, Employee Relations, Workforce Planning, Performance Management, Talent Management, Strategy
Education
Georgia College and State University 1995 — 1996
RouteMatch Software November 2012 - Present
Assurant Specialty Property June 2012 - November 2012
ARRIS January 2010 - August 2011
Skills
Quality Assurance, Testing, Analysis, Test Management, SQL, Leadership, Management
Education
Georgia Institute of Technology 2009 — 2011
Electrical Engineering
Georgia Institute of Technology 2004 — 2008
Bachelor of Science (BS), Industrial and Product Design
Assurant Specialty Property September 2011 - Present
Allstate May 2010 - September 2011
National City Mortgage November 1998 - October 2009
Skills
Insurance, Property & Casualty..., General Insurance, Call Center, Workforce Management, Process Improvement, Customer Service, Performance Management, Hiring, Onboarding, Talent Management, Team Building, Call Centers, Vendor Management, Leadership, Coaching, Employee Relations
Education
Indiana Wesleyan University 2011 — 2013
Bachelor of Science (BS), Human Resources Management and Services
Sinclair Community College 1995 — 1998
Associate of Science (AS), Business Administration and Management, General
InComm May 2014 - Present
University System of Georgia March 2013 - April 2014
Assurant Specialty Property June 2012 - March 2013
Skills
Microsoft Excel, Customer Service, PowerPoint, Data Analysis, Microsoft Office, Access, Microsoft Word, Teamwork, Financial Analysis, Event Management, Research, Public Speaking, Financial Modeling, Community Outreach, Business Planning, Leadership, Accounting, SQL, Pricing Analysis
Education
Georgia State University - J. Mack Robinson College of Business 2009 — 2013
Bachelor of Business Administration (B.B.A.), Actuarial Science and Finance
SunTrust Mortgage May 2014 - Present
SunTrust Mortgage March 2013 - Present
Amerisave Mortgage Corporation March 2007 - March 2013
Assurant Specialty Property January 2009 - January 2010
MLN June 2005 - January 2007
Skills
Customer Service, Mortgage Lending, Management, Mortgage Banking, Refinance, Residential Mortgages, Sales, Outlook, Microsoft Excel, Leadership, Process Improvement, Analysis, Strategic Planning
Education
Georgia Perimeter College
Assurant November 2014 - Present
Enservio February 2014 - August 2014
Assurant Specialty Property 2002 - 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Lotus Notes, Bilingual, Challenge Driven, Commitment to Customer..., Result Oriented Approach
Education
Full Sail University 1997 — 1998
Associate of Science (AS), Engineering
New Horizons Computer Learning Center
Information Technology
Assurant Specialty Property September 2008 - Present
Assurant Specialty Property April 2005 - August 2008
Assurant Specialty Property March 2004 - April 2005
Assurant Specialty Property October 2001 - March 2004
Assurant Specialty Property November 2000 - September 2001
Skills
MS Excel Pivot Tables, Bookkeeping, Database Design, Access Database, Microsoft Office, Property & Casualty..., SQL, Oracle, MySQL, Training, Analysis, Business Analysis, CRM, Leadership, Process Improvement, Call Centers, Access, Management, Vendor Management, Customer Service, Team Building
Education
Gwinnett Technical College
Associate of Applied Science Degree, Computer Programming
R.L. Osborne High School 1999 — 2000
High School Diploma
Spencer High School 1996 — 1999
Assurant Specialty Property October 2014 - Present
Assurant Specialty Property May 2012 - January 2015
Dollar General August 2006 - October 2008
Family Video April 2003 - August 2006
Meridian Automotive Systems June 1995 - September 2002
Skills
Quality Control, Inventory Management, Software Documentation, Customer Service, Lotus Notes, Outlook, Purchasing, Process Improvement, Customer Satisfaction, Microsoft Excel, Team Building, Microsoft Word, Medical Billing, Medical Coding, Quality Assurance, Quality Auditing, Environmental..., Medical Terminology, Medisoft, Appointment Scheduling, Six Sigma, Microsoft Office, Data Entry, Continuous Improvement, Leadership, Training
Education
New Horizons 2011 — 2012
Medical Billing and Coding
Indiana University Bloomington 1988 — 1989
N/A, Music Performance
Kareo July 2012 - November 2014
Kareo February 2012 - July 2012
Orange County Superior Court November 2011 - January 2012
Assurant Specialty Property 2004 - 2010
Assurant Specialty Property April 2000 - August 2004
Skills
Customer Service, Training, Employee Training, Microsoft Office, Microsoft Excel, Analysis, Coaching, Mortgage Banking, Call Centers, Call Center, Training & Development, Outlook, Team Building, Team Leadership, Program Management, Account Management, Sales, Data Entry, Instructional Design
Education
Fullerton College 2009 — 2010
in progress, Human Services, General
Assurant Specialty Property November 2001 - Present
Norwest/Wells Fargo March 1993 - November 2001
Kissell Company/CityFed Mortgage October 1986 - March 1993
Skills
Cisco, Avaya PBX, Voice Print call..., Exony
Education
Franklin University 2005 — 2008
BSA, Technical Management
Clark State Community College 1982 — 1984
Associate's Degree of Science, MIS/Programming
Graham High School 1980 — 1982
Confidential until product launch October 2012 - Present
E-Data Solutions May 2010 - February 2012
Georgia Institute of Technology September 2009 - May 2010
Assurant Specialty Property September 2009 - December 2009
E-Data Solutions May 2009 - August 2009
MedShare February 2009 - May 2009
Secure Works January 2009 - April 2009
Intergraph September 2006 - November 2007
Satyam August 2004 - September 2006
Skills
Product Management, Competitive Analysis, Business Analysis, Project Management, Six Sigma, Market Research, SDLC, Go-to-market Strategy, Business Strategy, Market Intelligence, Strategic Planning, SPSS, SAS, Program Development, Test Management, Quality Assurance
Education
Georgia Institute of Technology 2008 — 2010
MBA
Osmania University 2000 — 2004
BE
Nalanda Jr College of Arts & Science 1998 — 2000
St Anthony's high school 1985 — 1998
Konecranes May 2012 - Present
Konecranes February 2012 - April 2012
Assurant Specialty Property April 2010 - January 2012
Medco Health Solutions October 2008 - March 2010
Skills
Accounts Payable, Accounts Receivable, Payroll, Customer Service, SAP, Microsoft Excel, Microsoft Office, MS Excel Pivot Tables, Hyperion Financial..., Time Management, Data Entry, Invoicing, Data Coding
Education
Franklin University 2007 — 2010
Business/Corporate Communications
Assurant Specialty Property October 2000 - Present
United States Air Force July 1996 - July 2000
Skills
Leadership, Training, Team Building, Coaching, Process Improvement, Call Centers, Customer Satisfaction, Customer Service, Financial Analysis, Microsoft Word, Finance, Performance Management, Change Management, Microsoft Excel, Strategic Planning, Business Process..., Insurance
Education
Georgia State University
Wright State University
Assurant Specialty Property August 2013 - Present
Assurant Specialty Property April 2012 - August 2013
Assurant Specialty Property June 2011 - April 2012
ADP November 2010 - June 2011
Best Buy April 2009 - May 2010
AT&T January 2009 - April 2009
Alltel Wireless August 2008 - January 2009
Skills
Insurance, Data Entry, Insurance Claims, Mortgage Servicing, Procurement, Time Management, Close Attention to..., Positive Can-do Attitude, Event Management, Customer Service, Sales Management, Sales Operations, Wireless Broadband, Cellular Communications, Property Claims, Sales, Marketing, Leadership, Team Leadership, Organization
Education
Grand Canyon University 2014 — 2016
Business Administration, Business Administration and Management, General
South Florence High School 2004 — 2008
High School Diploma
Assurant Specialty Property October 2009 - Present
MOBIS Parts America March 2008 - September 2009
Hendrick Automotive Group June 2006 - February 2008
Skills
Insurance, Claim Investigation, Reporting & Analysis, General Insurance, Casualty, Risk Management, Professional Liability, Data Analysis
Education
Georgia Gwinnett College 2011 — 2016
Bachelor of Science (BS), Criminology
The University of Georgia 2013 — 2013
Paralegal Certificate
Palm Beach State College 1999 — 2002
Associate of Arts (A.A.)
Adrian Collaborative, LLC December 2014 - Present
Self-Employed January 2010 - Present
Georgia Department of Transportation April 2014 - October 2014
Georgia Department of Transportation December 2012 - April 2014
DeKalb County Board of Commissioners July 2011 - December 2011
Assurant Specialty Property March 2008 - December 2009
The Brand Banking Company April 2007 - March 2008
Skills
Leadership, Data Analysis, Training, Management, Marketing, Project Management, Research, Outlook, Microsoft Excel, Analysis, Policy Analysis, Time Management, Spanish, Human Resources, Sustainability Education, Environmental Policy, Customer Service, Community Outreach, Event Management, Event Planning, Social Media
Education
Georgia Perimeter College 2014 — 2016
Associate's Degree, Registered Nursing/Registered Nurse/ADN, Fundamentals of Nursing
Georgia State University 2009 — 2011
Bachelor of Science (B.Sc.), Public Policy, 3.3
Georgia Perimeter College 2006 — 2008
Associate of Arts (A.A.), Business Administration and Management, General, 3.3
Mercer University December 2011 - Present
Assurant Specialty Property January 2008 - April 2009
Builders Insurance Group 2005 - 2008
Skills
Public Speaking, Process Improvement, Insurance, Microsoft Office, Customer Service
Education
Mercer University 2003 — 2005
Bachelor's, Organization Leadership
Georgia Perimeter College 1990 — 1993
Associate, English
Assurant Specialty Property March 2012 - April 2015
FRAUDExchange, LLC 2005 - March 2012
LexisNexis April 2009 - November 2011
LexisNexis (aka ChoicePoint) September 2000 - April 2009
McKesson Provider Technologies January 2000 - September 2000
ACS, a Xerox Company November 1992 - December 1999
LOG / ING 1988 - 1992
Skills
IT Operations, Project Management, SDLC, IT Strategy, Product Management, Product Development, Healthcare, Property & Casualty..., Entrepreneurship, Leadership, Requirements Analysis, Visio, Management, Integration, IT Management, Business Intelligence, SaaS, Process Improvement, Designing, SQL, Enterprise Architecture, Business Process..., Business Analysis, Software Project..., Vendor Management, Disaster Recovery, Agile Methodologies, PMP, Communication Training, SharePoint, Team Management
Education
Georgia State University 2000 — 2004
MBA, Information Technology
University of Georgia - Terry College of Business 1982 — 1986
BBA, Management Information Systems (MIS)
Assurant Specialty Property 1996 - 2011
Education
Golden West College 1979 — 1981
Assurant Specialty Property July 2013 - Present
Crawford & Company July 2009 - January 2013
JP Morgan Chase March 2007 - June 2009
GE Money October 2003 - March 2007
Skills
Six Sigma, Continuous Improvement, Lean Manufacturing, Supply Chain Management, Business Process..., Process Improvement, Process Engineering, Operational Excellence, Project Portfolio..., Vendor Management, Change Management, Risk Management, Operations Management, Business Process Mapping, Business Process, DMAIC, Process Management, MS Project, Visio, Call Centers, Management, Leadership, Quality Management, Strategy
Education
Georgia State University - J. Mack Robinson College of Business 2009 — 2010
LSS - BB, Six Sigma Certification
Troy University 2006 — 2008
MBA, General Management
Georgia State University 1993 — 1998
Bachelors, Management
Homeowners of America Insurance Company June 2014 - Present
Assurant Specialty Property February 2013 - June 2014
Access Insurance Company September 2011 - January 2013
Allstate Insurance October 2005 - October 2011
Safeco July 1998 - October 2005
Skills
Data Mining, Business Objects, Cross-functional Team..., Underwriting, Microsoft Excel, Product Management, Insurance, Analysis, SharePoint, Team Management, Process Improvement, Access, New Business Development, Leadership, Management, Property & Casualty..., Risk Management, Product Development, Business Analysis
Education
Texas Southern University 2011 — 2013
MBA, Finance
eCornell - Cornell University 2010 — 2010
Certification, Project Leadership and Financial Management
Georgia State University 1991 — 1993
BA, Speech Communications
University of Arizona 1987 — 1990
BA, Communications
Assurant Specialty Property September 2012 - Present
SIRS May 2012 - August 2012
Eastern Research Services June 2011 - March 2012
Fieldwork December 2007 - April 2011
The Myers Group October 2001 - October 2007
Elrick & Lavidge 1994 - 2000
Lou Harris and Associates (NCTR) 1978 - 1982
Skills
Market Research, Qualitative Research, Marketing Research, Customer Satisfaction, Customer Relations, Quantitative Research, Data Collection, Call Center, Team Leadership, Customer Service, Call Centers, Leadership, Management, Training, Account Management, Consumer Behaviour, Research, Focus Groups, Interviews, Strategic Planning, Survey Design
Education
Hollins University
MA, English
Montclair High
University of Virginia
BA, English
Ginko Systems, LLC August 2013 - Present
Assurant Specialty Property September 2011 - February 2012
Time Warner Cable August 2010 - August 2011
Teleperformance October 2007 - August 2010
McDonald's Corporation August 2000 - October 2007
Skills
Leadership, Social Media, Marketing, Community Development, Customer Satisfaction, Social Networking, Training, Team Building, Community Outreach, Coaching, Leadership Development, Team Leadership, Public Relations
Education
Indiana Wesleyan University 2015 — 2019
Greene County Career Center
Ohio Department of Education Certificate, Finance and Financial Management Services
Assurant Specialty Property June 2011 - Present
Assurant Specialty Property May 2010 - June 2011
Assurant Specialty Property November 2008 - May 2010
Splish Splash Auto Bath Oil May 2004 - December 2009
Assurant Specialty Property September 2006 - February 2008
Skills
Access, Insurance, Customer Service, Process Improvement, Policy, Call Center, Microsoft Excel, Outlook, Microsoft Office, Management, Training, Lotus Notes, PowerPoint, Auditing, Business Analysis, Analysis
Education
Franklin University 2013 — 2016
Bachelor's degree, Financial Planning and Services
Sinclair Community College 2005 — 2013
Associate's Degree, Accounting
Assurant Specialty Property December 2012 - Present
Axis Capital January 2012 - July 2012
New Mercies Christian Church March 2011 - January 2012
Hanover Insurance Company August 2007 - March 2011
PMA Insurance Group 2005 - August 2007
U.S. Liability Insurance Group 2003 - 2005
Travelers Insurance Company January 1999 - June 2003
Skills
Leadership, Management, Underwriting, Insurance, Microsoft Office, Customer Service, Process Improvement, Strategic Planning, Project Management, Quality Assurance, Marketing, Reporting & Analysis, Root Cause Analysis, Problem Solving, Event Planning, Event Management, Public Speaking, Project Planning, New Business Development, PowerPoint, Team Building, Time Management, Recruiting, Social Media, Workers Compensation, Social Networking, Outlook, Data Entry, Nonprofits, Microsoft Excel, Training, Team-oriented, Analysis, Budgets, Microsoft Word, Team Leadership, Sales, Coaching, Administration, Customer Satisfaction, Planning, Team Oriented, Quality Control, Quality Improvement
Education
Full Sail University 2012 — 2013
Master's degree, Entertainment Business, 3.6 GPA
Full Sail University 2008 — 2011
Bachelor of Science, Entertainment Business, 3.4 GPA
Insurance - Seton Hall University 1989 — 1990
Insurance
Full Sail University
Freelance November 2012 - Present
5th of henne media 2010 - Present
Full Sail University 2012 - 2012
Assurant Specialty Property January 2006 - July 2010
Skills
Pro Tools, Audio Engineering, Recording, Music Production, Studio Recording, Audio Mixing, Logic Pro, Music, Sound Design, Reason, Microsoft Office, Audio Editing, Excel, Sound Editing, Production, Word, C++, C, Digidesign Pro Tools, HTML, PowerPoint, Mixer, Signal Flow, Audio Post Production, MIDI
Education
Full Sail University 2010 — 2013
Bachelor of Science (B.S.), Entertainment Business
Full Sail University 2010 — 2012
Associate's degree, Recording engineering
Assurant Specialty Property November 2010 - Present
Microsoft July 2010 - October 2010
Edwards Lifesciences December 2009 - March 2010
Robertson's Ready Mix November 2001 - August 2009
SRC, LLC December 1999 - July 2001
Colorado MedTech December 1997 - November 1999
Skills
C#, XML, .NET, Visual Studio, Microsoft SQL Server, Databases, Web Services, ASP.NET, JavaScript, SQL, Software Design, C++, Testing, Visio, IIS, WinForms
Education
Gustavus Adolphus College
Bachelor of Arts, Computer Science & Spanish
General Motors, Global Purchasing and Supply Chain February 2014 - April 2015
Sogeti USA LLC October 2013 - January 2014
Assurant Specialty Property July 2011 - October 2013
Assurant Solutions November 2008 - June 2011
JP Asset Management March 2007 - October 2008
Ford Motor Company July 2002 - February 2007
Ford Motor Company February 2001 - July 2002
Ford Motor Company August 2000 - January 2001
Ford Motor Company February 1992 - July 2000
Ford Motor Company April 1989 - January 1992
Skills
Finance, Business Intelligence, Process Improvement, CRM, Integration, Requirements Gathering, Management, Project Management, Call Centers, Outsourcing, Six Sigma, Testing, Sarbanes-Oxley, Software Development, Business Process..., Databases, Project Planning, Leadership, Training, ITIL, Forecasting, Tableau
Education
Illinois Institute of Technology 1981 — 1985
Assurant Specialty Property May 2015 - Present
Assurant Specialty Property March 2013 - May 2015
Assurant Solutions February 2009 - March 2013
Skills
Customer Service, Insurance, Management, Leadership, Strategic Planning, Sales, Process Improvement, Project Management, Business Analysis, Training, Six Sigma, Microsoft Excel...
Education
Georgia Perimeter College 2013 — 2015
Associate's degree, Business Administration and Management, General
Georgia Perimeter College 2013 — 2015
Associate's degree, Business Administration, Management and Operations
Assurant April 2015 - Present
Assurant Specialty Property April 2014 - April 2015
Alpha Group Investigations May 2013 - April 2014
Bureau of Alcohol Tobacco and Firearms (ATF) February 2013 - May 2013
TCBY September 2012 - May 2013
Albany County Probation Department May 2012 - July 2012
Skills
Customer Service, Research, Interviews, Microsoft Office, Microsoft Word, PowerPoint, Public Speaking, Program Management, Microsoft Excel, Outlook, Employee Relations, Windows, Administration, Data Entry, Data Processing, Process Scheduler, Psychology, Criminal Justice, Social Media, Social Networking, Store Management, Employee Management, Employee Training, Leadership, Time Management, Management, Business Analysis, Tableau, Call Centers, Call Flow Design, IVR
Education
Georgia State University - J. Mack Robinson College of Business
Master of Business Administration (MBA)
State University of New York at Albany 2011 — 2013
Bachelor of Arts (BA) in Psychology, Minor in Criminal Justice
IHS January 2015 - Present
Equifax - R&D Analytics April 2013 - December 2014
Assurant Specialty Property June 2010 - March 2013
Assurant Specialty Property May 2007 - May 2010
Georgia Institute of Technology August 2006 - May 2007
Scottrade May 2005 - February 2006
Skills
Advanced Analytics, Machine Learning, Data Analysis, Data Mining, Project Management, Predictive Modeling, Statistics, Logistic Regression, Leadership, SAS programming, SAS, Time Series Analysis, SQL, R, Statistical Modeling, Forecasting, Predictive Analytics, Econometrics, Quantitative Analytics, Linear Regression, Survival Analysis, Decision Trees, SAS Enterprise Miner, Multivariate Analysis, Team Management, Text Mining, Information Retrieval, Credit Scoring, Statistical Software, Cluster Analysis, Regression Analysis, Risk Modeling, Python, Management, Consulting, Analytics, Design of Experiments
Education
Georgia Institute of Technology 2006 — 2007
MS, Economics, 3.41
University of West Georgia 2004 — 2005
MBA, Finance, 3.57
Technical University Sofia 1997 — 2003
BS, Mechanical Engineering
Instituto de Espanol - Pablo Picasso 2002 — 2002
Certificate, Spanish Language
Assurant Specialty Property August 2007 - Present
Education
Guilford Technical Community College 2000 — 2003
Computer/Information Technology Administration and Management
Assurant Specialty Property November 2014 - Present
Ultimate Auto Body Werks January 2014 - November 2014
CRDN June 2012 - December 2013
American National Property And Casualty Company June 2010 - June 2012
The Hartford August 2002 - September 2009
Allstate September 1999 - August 2002
Shelter Insurance Companies July 1996 - September 1999
Skills
Insurance, Commercial Insurance, Claims Handling, Property Claims, Commercial Claims, Xactimate, Property & Casualty..., Large Loss, Sales, Estimates, Claim, Property Damage, Time Management, Customer Service, Subrogation, Claim Investigation, Claims Resolution, Policy
Education
Iowa State University 1990 — 1994
Bachelor of Science
Peoria Notre Dame High School 1986 — 1990
Nordstrom October 2014 - Present
Assurant Specialty Property November 2013 - October 2014
Wells Fargo December 2010 - November 2013
Cato Corporation January 2010 - January 2012
Education
Georgia State University 2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Public Policy, Senior
Gwinnett Technical College 2007 — 2010
Associate's degree, Marketing Management/Banking and Finance, 3.0
Assurant Specialty Property Director Of Information Technology at National Black MBA Association, Atlanta ChapterNational Black MBA AssociationJanuary 2013 - Present
Assurant Specialty Property November 2011 - Present
Exelon August 2009 - August 2011
Exelon March 2006 - August 2009
Exelon July 2002 - March 2006
United States Air Force May 1998 - July 2002
Skills
ITIL, Troubleshooting, Project Management, SharePoint, Security, Integration, Vendor Management, Databases, Process Improvement, Management, Project Planning, Visio, MS Project, Leadership, Analysis, Testing, Microsoft Project
Education
Georgia Institute of Technology 2013 — 2014
Master of Business Administration, Management of Technology, Graduated
Robert Morris University - Illinois 2005 — 2006
Bachelor of Business Administration, Management
Assurant Specialty Property January 2014 - Present
GEICO April 2012 - July 2012
AT&T Mobile Tel September 2011 - March 2012
Best Bank Mortgage September 2010 - September 2011
Skills
Customer Service, Microsoft Office, Management, Microsoft Word, PowerPoint, Leadership, Marketing, Teamwork, Strategic Planning, Call Center Leadership, Administrative/Clerical..., Problem..., Customer Service..., Staff..., Spreadsheet/Report..., Workflow Coordination, Employee..., Confidential Records...
Education
Georgia Perimeter College 2002 — 2004
Associate of Science (AS) Business Administration, Business Administration and Management, General
Invesco US January 2015 - Present
SunTrust Bank September 2013 - January 2015
Synergis November 2012 - September 2013
SunTrust Bank April 2011 - November 2012
Assurant Specialty Property January 2010 - April 2011
EarthLink June 2003 - March 2010
Skills
Microsoft SQL Server, SQL, Data Analysis, Process Improvement, Business Analysis, SharePoint, Salesforce.com, Business Objects, SSIS, Toad, Databases, Microsoft Access, Reporting Automation, SSRS, DB2, ETL, Database Design, Data Warehousing, VBA, Cognos, Microsoft Excel, Analysis, Master Data Management, Data Modeling, Visio, Metadata Management, Data Quality, Query Writing, Access
Education
Georgia Southern University 1997 — 2002
Bachelor of Business Administration, Information Systems
Assurant July 2015 - Present
Assurant Specialty Property June 2013 - Present
Johnson & Freedman, LLC May 2013 - June 2013
Prommis Solutions, LLC May 2012 - May 2013
Prommis Solutions, LLC July 2010 - May 2012
Prommis Solutions, LLC July 2009 - July 2010
CDC Foundation April 2009 - June 2009
Boxwood Properties, Inc October 2006 - June 2007
Skills
PowerPoint, Legal Research, Excel, Word, Outlook, LPS, Lenstar, FileNet, Data Analysis, Loss Mitigation, Database Management, Microsoft Excel, Management, Contract Negotiation, Volunteer Management, Legal Writing, Strategic Planning, Leadership, Customer Service, Database Admin, Microsoft Word, Compliance, PACER, Auditing, Internal Audit, Document Review, File Review, Financial Audits, Internal Financial..., Legal Compliance, Reporting & Analysis, Process Improvement, Foreclosures
Education
Georgia State University 2005 — 2008
BA, History, Political Science
Loyola University New Orleans 2002 — 2004
History, Business, Political Science
Marist School
Assurant Specialty Property August 2013 - Present
Assurant Specialty Property July 2007 - July 2013
Assurant Specialty Property July 2005 - June 2007
Assurant Specialty Property September 2002 - June 2005
Radian Express Inc. September 2001 - August 2002
Conference Plus Inc. May 1995 - August 2001
MCI September 1993 - April 1995
Education
Illinois State University 1990 — 1992
Bachelor of Business Administration (B.B.A.), Economics
Rock Valley College 1989 — 1991
Bachelor's degree, Business Administration and Management, General
StreetLinks Lender Solutions June 2015 - Present
Assurant Specialty Property November 2013 - June 2015
Assurant Specialty Property July 2012 - October 2013
Assurant Specialty Property June 2010 - March 2012
Assurant Specialty Property December 2008 - June 2010
United States Air Force June 2005 - August 2007
Skills
Process Improvement, Insurance, Quality Assurance, Customer Service, Call Centers, Analysis, Claim, Training, Team Leadership, Organizational..., Business Analysis, Management, Microsoft Excel, Microsoft Office, Claims, Fidelity, LSAMS, DTE, Compliance, Standards Compliance, Call Center, Property & Casualty..., Performance Management, Constructive Feedback
Education
Franklin University 2011 — 2015
Bachelor of Science (BS), Human Resources Management
Mosquito Joe April 2015 - August 2015
Blue Sky Agency July 2014 - April 2015
Assurant Specialty Property January 2013 - June 2014
US Army August 2008 - March 2012
Cheshire Visual June 2008 - May 2009
New World Builder’s December 2005 - February 2008
Southern Gastroenterology April 2004 - November 2005
Skills
Customer Service, Sales, Data Entry, Training, Process Improvement, Management, Strategic Planning, Team Building, REO, Employee Training, Project Management, Filing, Public Speaking, Microsoft Office, Leadership, Procedure Creation, Data Analysis, Quality Auditing, Phone Etiquette, Event Management, Event Planning, Military Training, Organization, Multi Tasking, Office Management, Microsoft Excel, Outlook, Inventory Management, Marketing, Military Experience, Presentations, Loss Mitigation, Loss Draft Processing, Problem Solving, Office Administration, Back Office, QuickBooks, Project Planning, Vendor Relationship..., Invoice Verification, Client Billing, Client Relations, Negotiation, Budgets, Social Media, Vendor Management, Residential Homes, Direct Marketing, Marketing Strategy, Social Media Marketing
Education
Gwinnett Technical College 2012 — 2015
A.S. in Business Administration Technology, Business Administration and Management, General, 3.11
United States Army Training 2010 — 2012
Heavy Construction Equipment Mechanic, Mechanical Engineering
Georgia Medical Institute 2003 — 2004
Diploma, Medical/Clinical Assistant, 3.8
Ingersoll Rand June 2013 - May 2015
Assurant Specialty Property August 2011 - June 2013
Assurant Specialty Property January 2008 - August 2011
Assurant September 2007 - January 2008
Assurant February 2007 - September 2007
US Embassy Managua, US MILGP Nicaragua March 2005 - May 2007
US Southern Command October 2003 - March 2005
US Army February 2000 - February 2005
Skills
Business Intelligence, Data Visualization, Tableau, Business Analysis, Data Analysis, Compensation, Workforce Planning, Employee Engagement, Human Capital Management, Statistics, Strategic Planning, Process Improvement, Six Sigma, Analysis, Team Building, Microsoft Excel, Microsoft SQL Server, Database Design, Change Management, Training, Management, Deferred Compensation, Leadership Development, Strategy, Analytics, Team Leadership, Management Consulting, Human Resources, Leadership, Talent Management
Education
Henley-Putnam University
Bachelor’s Degree
Saks Fifth Avenue October 2011 - Present
Assurant Specialty Property March 2010 - Present
SelecSource Staffing Services June 2005 - July 2007
Babies ‘R’ Us March 2006 - November 2006
Quick Trip May 2005 - December 2005
Dalton Carpet Mill February 2002 - April 2005
Skills
Accounts Payable, Sales, Customer Service, Cashiering, Microsoft Office, Receptionist Duties, Customer Satisfaction, Data Entry, PowerPoint, Time Management, Outlook, Microsoft Excel
Education
Gwinnett Technical College 2013 — 2015
Associate of Science (AS), Pre-Nursing Studies
Meadowcreek High School 2001 — 2005
High School Diploma, College Prepratory
UST-GLOBAL February 2014 - Present
Home Improvement Leader Fortune 100 Company July 2014 - November 2014
Assurant Specialty Property August 2006 - November 2013
DeKalb County School Systems June 2005 - June 2009
Sears Regional Operations Credit Center January 2000 - January 2003
Skills
Java Enterprise Edition, Customer Service, Microsoft Excel, PowerPoint, Windows, Microsoft Office, Business Analysis, Training, SDLC, Software Development, Team Building, Web Services, JSP, Databases, Management, Microsoft Word, HTML, SharePoint, Customer Service..., Customer Support, Customer Engagement, Soft Skills, Corporate Communications, Corporate Training, Claims Handling, Claims Resolution, Insurance Claims, Debt Collection, Lesson Planning, Facilitation, Team Building..., Communication, Technical Writing, Online Research, Conflict Resolution, Training & Development, Employee Engagement, Employee Recognition
Education
Georgia State University
Bachelor's degree, Communications and Sociology
Reilly Dental March 2015 - Present
Georgia Institute of Technology August 2014 - Present
Georgia Institute of Technology August 2013 - Present
Georgia Institute of Technology Student Government Association September 2013 - September 2014
Georgia Institute of Technology August 2013 - December 2013
Georgia Institute of Technology Student Government Association August 2012 - October 2013
Assurant Specialty Property May 2013 - August 2013
The McCart Group June 2012 - July 2012
Camp-All-American May 2008 - August 2008
Skills
Public Speaking, Customer Service, Management, Research, Budgets, Event Planning, Root Cause Analysis, DMAIC, Microsoft Office, Data Analysis, Team Leadership, Teamwork, Microbiology, Analysis
Education
Georgia Institute of Technology 2011 — 2015
Biology, Pre-Dentistry Studies, Senior
Northview High School 2007 — 2011
Zurich North America May 2013 - Present
National Guaranty Insurance May 2012 - January 2013
Assurant Specialty Property December 2009 - May 2012
Global Connection Inc. of America June 2006 - November 2009
Skills
•Flexible, reliable,..., •Excellent..., •Efficiently handle..., Team-oriented, •Promote and..., Bilingual, Insurance, Liability, Analysis, Property Damage, Negotiation, Litigation, General Insurance, Arbitration, Claim, Mediation, Claims Management, Accident, Claims Resolution, Customer Satisfaction, Subrogation, Commercial Insurance, Business Analysis, Fraud, Claim Investigation, Casualty, Property Claims, Underwriting, Property, Call Centers, Legal Liability, Customer Service, Risk Management, Reinsurance, Casualty Insurance
Education
Georgia State University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Georgia Perimeter College 2008 — 2011
Associate Degree, Business Administration
Assurant Specialty Property November 2010 - Present
Walmart May 2009 - February 2011
Skills
Customer Service, Microsoft Excel, Outlook, Microsoft Word, Microsoft Office, PowerPoint, Windows
Education
Georgia Perimeter College
Business Administration and Management, General
Assurant Specialty Property October 2012 - Present
Assurant Specialty Property September 2007 - October 2012
Habasit December 2005 - September 2007
Outsourcing Solutions, Inc. May 2003 - November 2005
Education
Georgia State University 2010 — 2012
Business Administration, Computer Information Systems
Georgia Perimeter College 2009 — 2010
Associate of Science, Criminal Justice
Georgia Perimeter College 2006 — 2007
Associates of Science, Business Administration
Arby's Restaurant Group, Inc. October 2014 - Present
Memorable Moments by K July 2010 - Present
Kerker & Fleisher October 2011 - October 2014
Assurant Specialty Property May 2008 - January 2011
Trauner Cohen & Thomas May 2006 - April 2008
Collecto Inc November 2003 - February 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Event Planning, Event Management, Wedding Management, Fax, Outlook, Lotus Notes, Organized Multi-tasker, Highly Organized &..., Leadership, Customer Service, Client Service Oriented, Critical Thinking, Written & Verbal..., Outstanding time..., Pay Close Attention to..., Meet Deadlines, Toastmasters, Team-oriented, Keen Listener, Clerical Skills, Typing, Data Entry, Access, Weddings, Account Management, Marketing Strategy, Marketing, Public Speaking, Bridal Showers, Corporate Events, Process Scheduler, Time Management
Education
Keller Graduate School of Management of DeVry University 2011 — 2014
Master of Business Administration (MBA), MBA
Westwood College-Atlanta Midtown 2009 — 2011
Bacehlors of Science, Marketing Management
Georgia Perimeter College 2008 — 2009
Bachelors of Science
Assurant Specialty Property August 2013 - Present
Generation Mortgage Co. December 2011 - August 2013
Generation Mortgage Co. December 2011 - June 2012
Henderson County Red Cross January 2008 - July 2010
Mountain Lore Books October 2007 - April 2010
Skills
Leadership, Customer Service, Budgets, Human Resources, Management, Training, Finance, Payroll, Time Management, Sales, Team Building, Microsoft Office, Microsoft Word, Interviews, Banking, Accounting, Financial Analysis, Analysis
Education
University of Georgia - Terry College of Business 2014 — 2016
Masters of Business Administration - Consulting
Guilford College 1985 — 1987
B.S, Psychology
University of Georgia - Terry College of Business
University of Georgia - Terry College of Business
Assurant Specialty Property September 2014 - Present
Be Yoga April 2014 - April 2015
Assurant Specialty Property February 2008 - August 2014
Home or Birthing Center January 2011 - March 2012
Skills
Customer Service, Social Media, Event Planning, Microsoft Office, Event Management, Microsoft Excel, Public Relations, Marketing Strategy, Marketing Communications, Social Networking
Education
Be Yoga Teacher Training 2014 — 2015
RYA 200 hour, Yoga Teacher Training/Yoga Therapy
Georgia State University 1997 — 1999
English
Assurant Specialty Property March 2004 - Present
RadianExpress May 2001 - February 2004
GE Money March 1999 - June 2000
Bank One June 1986 - February 1999
Skills
Call Center, Process Improvement, Cross-functional Team..., Six Sigma, Call Centers, Training, Software Documentation, Risk Management, Leadership Development, Visio, Business Process..., Business Analysis, Leadership, Vendor Management, Operations Management, Insurance
Education
Indiana University Bloomington 1982 — 1986
DHI Mortgage December 2014 - Present
DHI Mortgage July 2012 - December 2014
Assurant Specialty Property April 2009 - March 2011
Great American Financial Resources Inc July 2008 - September 2008
National City Mortgage January 1998 - December 2007
Sleep Options September 1996 - February 1998
McDonald's Corporation May 1987 - September 1996
Skills
Business Analysis, User Acceptance Testing, Insurance, Requirements Gathering, Visio, SharePoint, Documentation, Access, MS Project, Data Analysis, Process Improvement, Testing, Problem Solving, Outlook, Mentoring, SDLC, Business Management, Team Leadership, Excel, Team Building, PowerPoint, Word, Microsoft Office, Budgeting, Auditing, Project Planning, Coaching, Planning, Software Documentation, Management, Budgets, Business Process, Microsoft Excel, Microsoft Word, Requirements Analysis, Six Sigma, Training
Education
Iowa State University - College of Business 1982 — 1986
Bachelor of Business Administration, Marketing
Hamburger University
School of Mortgage Banking
Assurant Specialty Property November 2006 - Present
Home Depot Corporation January 2006 - November 2006
Crawford & Company July 2000 - November 2005
Skills
Claim, Call Centers, Property Damage, Insurance, Claims Management, Legal Liability, Water Damage, Mediation, Construction, Healthcare, Property & Casualty..., Claim Investigation, Liability, Casualty, Casualty Insurance, Subrogation
Education
Georgia Perimeter College 2009 — 2011
Business Administration
North Atlanta High School 1993 — 1997
Georgia Perimeter College
Event Planner Certification
Liberty International Underwriters January 2014 - Present
Assurant Specialty Property August 2008 - December 2013
Assurant Specialty Property May 2006 - August 2008
Countrywide Home Loans June 2005 - May 2006
National City Mortgage December 2003 - June 2005
SunTrust Bank February 2003 - December 2003
Skills
Insurance, Claims Management, Process Improvement, Claim, Property & Casualty...
Education
Georgia Institute of Technology
MeFeedia October 2011 - Present
OnlineLabels.com November 2010 - July 2011
Assurant Specialty Property April 2008 - December 2009
Skills
PHP, HTML, JavaScript, jQuery, MySQL, Redis, C++, XML, Java, Android, HTML5, CSS, ActionScript, Flash, Visual Basic, ASP.NET
Education
Full Sail University 2006 — 2007
Game Development, Artificial Intelligence, Physics, 3D Math, Software Architecture, Engine Development
Assurant Specialty Property January 2010 - October 2013
Assurant October 2007 - January 2010
Shiloh High School August 2004 - October 2007
Shiloh High School January 2002 - August 2004
KMC Telecom Holdings, Inc. May 2000 - May 2001
Randstad March 1999 - May 2000
Georgia Power Company 1993 - 1996
Georgia Power Company 1991 - 1993
Georgia Power Company 1989 - 1991
Georgia Power Company 1988 - 1989
Skills
Human Resources, Employee Benefits, Workers Compensation, Applicant Tracking..., New Hire Orientations, Employee Relations, Recruiting, Employee Engagement, College Recruiting, Talent Acquisition, Performance Management, Onboarding, Sourcing, Technical Recruiting, Talent Management, Temporary Placement, Training, Program Management, Interviews, Benefits Administration, Screening, Payroll, Management, Deferred Compensation, Workforce Planning, Social Networking, Link Building, Social Media, LinkedIn, Business Networking, Communication, People Skills, Taleo
Education
Georgia State University - J. Mack Robinson College of Business 1982 — 1985
BBA, Human Resources Management/Personnel Administration, General
Georgia Perimeter College
Business Administration and Management, General
Valdosta State University
Associate of Arts (AA), Secretarial Administration
Communiqué USA, Inc. May 2015 - Present
Assurant Specialty Property June 2013 - April 2015
SunTrust Bank May 2010 - December 2012
CBS Outdoor June 2007 - August 2007
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Social Media, Microsoft Word, Leadership, Organizational..., Enthusiasm to learn, Enthusiastic..., Sports Enthusiast, Critical Thinking, Process Improvement, Public Speaking, Charismatic Leadership, Analysis, Data Entry, Time Management, Customer Service, Advertising, Access, Banking, Facebook, Social Networking, Outlook, Marketing, Retail, Data Analysis, Management
Education
Georgia State University - J. Mack Robinson College of Business 2007 — 2012
Bachelor of Business Administration (B.B.A.), Marketing
Assurant Specialty Property September 2014 - Present
Sleeping Fish Design June 2004 - Present
URS Corporation (Now AECOM) October 2006 - June 2013
Foley Design Associates May 2003 - November 2005
Skills
InDesign, Illustrator, Graphics, Photoshop, Art Direction, Illustration, Drawing, Adobe Creative Suite, Logo Design, Brochures, Web Design, Corporate Identity, Graphic Design, Marketing, Flyers, Creative Strategy, Advertising, Collateral, Branding, Social Media, Creative Direction, Email Marketing, Photography, Corporate Branding, Brand Development, Concept Development, QuarkXPress, Branding & Identity, Flash, Dreamweaver
Education
Georgia Southern University 1998 — 2002
Bachelor of Fine Arts (BFA), Graphic Design
Assurant Specialty Property February 2003 - Present
Fleet Mortgage November 1997 - October 2001
WAMU 2000 - 2001
North American Mortgage Company 1991 - 1997
Imperial Corporation of America 1985 - 1991
Dime Savings Bank of New York 1971 - 1985
Skills
Financial Analysis, Negotiation, Mergers, Sales, Mortgage Banking, Mortgage Lending, Loans, Loss Mitigation, Underwriting, Mortgage Servicing, Credit, Banking, Loan Servicing, Residential Mortgages, Risk Management, Direct Sales, Portfolio Management, Mergers & Acquisitions, Process Improvement, Credit Analysis, VA loans, Analysis, Finance, Asset Management, Relationship Management, Refinance, Credit Risk, Leadership, Loan Origination, Due Diligence, Executive Management, USDA, Financial Services, FHA, Call Centers, Default, Investments, Financial Risk, Insurance, Vendor Management, Commercial Lending, Mortgage Underwriting, Strategic Financial..., Cash Management, Business Analysis, Consumer Lending, Competitive Analysis, Commercial Mortgages, Credit Cards, FHA financing
Education
Hofstra University 1979 — 1984
Bachelor of Business Administration (B.B.A.), Finance, Economics & Operations
Hofstra University
Bachelor of Business Administration (B.B.A.), Finance
Assurant Specialty Property 1991 - Present
Skills
Dreamweaver, Captivate, Web Design, Adobe Creative Suite, User Interface Design, Visio, Flash, XHTML, CSS, Graphic Design, Adobe Acrobat
Education
Kennesaw State University 2007 — 2012
Education
Georgia State University 1980 — 1984
Psychology
Allied Solutions LLC April 2013 - Present
The Igo Group, LLC March 2012 - Present
Assurant Specialty Property October 2005 - February 2012
Balboa Insurance Group now QBE First May 2003 - September 2005
ZC Sterling now QBE First October 1996 - April 2003
American Security Group now Assurant July 1988 - October 1996
Balboa Insurance Group March 1985 - June 1988
Minnesota Mutual Life now a Securian Company June 1981 - March 1985
Skills
Complex Sales/New..., Consultative and..., Key Account Management, Contract Negotiation, Competitive Analysis, Strategic Account and..., New Product Development, Market Research, Marketing Strategy, Marketing Communications, Market Analysis, Profitability, Planning Industry..., RFP preparation, Business Reviews, Direct Sales, Insurance, Outsourcing, Community Outreach, Fundraising, Strategic Planning, Product Development, Vendor Management, Sales Management, Business Acquisition, Business Development, Risk Management, Banking, Business, Sales Process
Education
Illinois State University 1977 — 1981
Bachelor of Science (BS), Business Management
Assurant January 2015 - Present
Assurant August 2011 - Present
Assurant Specialty Property March 2010 - Present
Skills
Product Management, Analysis, Finance, Product Development, Pricing, Marketing, Cross-functional Team..., Data Analysis, Six Sigma, Process Improvement, Strategic Planning, Process Engineering, Insurance, Risk Management, Project Management, P&L Management, Business Analysis, Competitive Analysis, Analytics, Business Process...
Education
Georgia Institute of Technology 1996 — 2000
BS, Chemical Engineering
Georgia State University - J. Mack Robinson College of Business
MBA, Finance, Personal Financial Planning
Assurant Specialty Property December 2013 - Present
PROFESSIONAL & COMMUNITY INVOLVMENT January 2004 - Present
The Coca-Cola Company October 2006 - October 2013
BEST Property Management January 2007 - January 2009
The Coca-Cola Company June 2004 - September 2006
The Coca-Cola Company January 2002 - May 2004
Georgia Secretary of State January 2001 - December 2001
Electrical Insulation Suppliers February 1999 - January 2001
Wallace Computer Services January 1998 - January 1999
Captain, Honda Campus All Star Challenge January 1992 - January 1995
Skills
Forecasting, Financial Analysis, Financial Reporting, Variance Analysis, Sarbanes-Oxley Act, Financial Modeling, Internal Controls, SAP, Managerial Finance, Accounting, Strategic Financial..., Account Reconciliation, Accounts Payable, Cash Flow, Finance, Access, Accruals, Journal Entries, PeopleSoft, Bank Reconciliation, Cross-functional Team..., Microsoft Excel, Data Analysis, GAAP, Expenses, Financial Forecasting, Cash Flow Forecasting, Sarbanes-Oxley, Budgets, Analysis, Process Improvement
Education
Georgia State University 1996 — 1997
Bachelor of Business Administration, Accounting
Morehouse College 1990 — 1995
Mathematics and Computer Science
Assurant Specialty Property April 2014 - Present
Atlanta Biologicals August 2009 - April 2014
BioLab, Inc. A Chemtura Company March 2008 - July 2009
BioLab, Inc. A Chemtura Company April 2007 - March 2008
Lawrenceville Animal Care Center June 2000 - January 2005
Skills
Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Inventory Management, Outlook, Sales, Process Improvement, Data Analysis, Troubleshooting, Team Building, SAP, Quality Assurance
Education
Georgia Southern University 2001 — 2006
Bachelors of Science, Biology
Central Gwinnett High School 1997 — 2001
College Prep
Assurant Specialty Property June 2009 - Present
E-ZSigma, Inc. 2000 - 2001
Bombardier Learjet 1996 - 2000
Skills
Process Improvement, Analysis
Education
Friends University 1999 — 2000
MSM, Management
Newman University 1994 — 1996
BS, Education
Assurant Specialty Property January 2015 - Present
Assurant Specialty Property August 2013 - Present
Assurant June 2008 - Present
Global Payments November 2005 - February 2007
PricewaterhouseCoopers September 2003 - November 2005
Skills
CPA, Critical Thinking, Data Analysis, ACL, Team Leadership, Project Management, Cross-functional Team..., Strategy, Risk Management, Risk Assessment, Internal Audit, External Audit, Compliance, Mortgage Lending, Insurance, Property & Casualty..., MBA, Financial Analysis, Sarbanes-Oxley Act, Financial Reporting
Education
Georgia State University - J. Mack Robinson College of Business 2010 — 2012
Master of Business Administration (MBA), 3.9
Renaissance
St. Mary's of Redford
Assurant Specialty Property July 2015 - Present
PNC April 2013 - July 2015
PNC Financial Services Group December 2010 - April 2013
PNC Financial Services Group May 2010 - December 2010
PNC Mortgage (Formally National City Mortgage) September 2005 - April 2010
Huffy Corporation 1999 - 2003
Skills
Blended Learning, Needs Analysis, Training, Team Building, Process Improvement, ADDIE, Learning Management, Captivate, Instructor-led Training, E-Learning, Visio, Instructional Design, Customer Service, Training Delivery, Microsoft Office, Lectora, SnagIt, Job Aids, Camtasia, Employee Training
Education
Franklin University 2003 — 2006
Bachelor's of Science, Business Administration/Human Resource Management
Sinclair Community College 2003 — 2004
A.A.S. - Business Administration
Hapeville High School 1972 — 1976
Russell Reynolds Associates November 2014 - Present
Assurant Specialty Property October 2013 - November 2014
Georgia Institute of Technology September 2012 - October 2013
Invesco Ltd. June 2012 - September 2012
Egon Zehnder International January 2011 - February 2012
Wendy's/Arby's Group, Inc. October 2007 - January 2011
Real Commissions, LLC March 2006 - October 2007
Children's Healthcare of Atlanta January 2003 - March 2006
MCPc May 2002 - January 2003
Aon Hewitt June 1998 - April 2002
Skills
Administrative..., Leadership, Human Resources, Talent Acquisition, Outlook, Time Management, Budgets, Customer Service, Employee Relations, Team Building
Education
Indiana University Bloomington
Kennesaw State University
Assurant Specialty Property May 2014 - Present
Kelly Services June 2012 - May 2014
Dish Network June 2009 - March 2010
Revol Wireless February 2007 - April 2009
Micros Retail Systems March 2000 - February 2007
Applied Technology Ventures April 1998 - February 2000
Skills
Recruiting, Call Center, Supervisory Experience, Interviewing Skills, Key Performance..., Schedules, Human Resources, Quality Assurance, Career Counseling, Customer Service, Payroll, Microsoft Office, POS, Screening Resumes, Temporary Staffing, Troubleshooting, Technical Recruiting, Workforce Management, Call Centers, Applicant Tracking..., Temporary Placement, Interviews, Employee Relations, Contract Recruitment, Management, Vendor Management, Job Fairs, Internet Recruiting, Personnel Management, College Recruiting, Staffing Services, Talent Acquisition, Hiring, Screening
Education
Geneva College 2012 — 2014
Bachelor of Science (B.S.), Human Resource Management
Community College of Allegheny County 2010 — 2012
Associate of Science, Human Resource Management/Business Management, 3.9
Assurant Specialty Property 2008 - Present
ADP 2005 - 2008
ADP 2003 - 2005
Lee Hecht Harrison 2001 - 2003
ING 1999 - 2000
ING 1997 - 1999
ING 1995 - 1997
Taco Bell 1992 - 1995
Taco Bell 1990 - 1992
Los Angeles Times 1987 - 1988
Skills
Human Resources, Organizational..., Talent Acquisition, Career Development, Leadership, Training, Strategy, Change Management, Leadership Development, Organizational..., Organizational Design, Employee Relations, Executive Coaching, Personnel Management, Succession Planning, Executive Development, Instructional Design, Talent Management, Onboarding, Employee Engagement, Employee Benefits, Performance Management, Recruiting, Deferred Compensation, Benefits Administration, Workforce Planning
Education
Georgia Institute of Technology 1976 — 1980
Bachelor of Science (B.S.), Management
Assurant Specialty Property September 2001 - Present
Travelers Insurance Company- Mendota April 1994 - September 2001
Northland Insurance January 1994 - January 1998
Skills
Insurance, Insurance Claims, Reinsurance, Property & Casualty..., Program Management, Marketing Strategy, Claim, Process Improvement
Education
Inver Hills Community College 2000 — 2001
Professional Studies
Insurance Institute of America 1995 — 1999
AIC, Insurance
Hennepin Technical College 1975 — 1977
Assurant Specialty Property October 2011 - Present
Southern Casualty Insurance Company 2009 - 2011
Venture Captive Management 2004 - 2008
International Indemnity Company/Queensway International Indemnity Company 2000 - 2004
The Northern Group, Inc. 1991 - 1997
Mingledorff's, Inc. 1987 - 1990
Education
Georgia State University - J. Mack Robinson College of Business
BBA, Management
IT GURUS OF ATLANTA January 2007 - Present
IT GURUS OF ATLANTA September 2006 - Present
Richardson Management Group April 2010 - April 2011
Moulton Shottas LLC January 2006 - December 2010
Coca-Cola Enterprises 2006 - 2010
Assurant Specialty Property January 2009 - December 2009
Kemira April 2009 - June 2009
Capgemini Consulting April 2009 - June 2009
Sunny Delight Beverages Co. January 2006 - August 2008
T-Mobile January 2004 - September 2005
Skills
Software Design, Database Administration, Internet Security, Troubleshooting, XP, TCP/IP, Programming, Servers, Active Directory, Disaster Recovery, Web Design, Software Installation, Technical Support, Microsoft Exchange, SAP, Oracle, Cisco Certified, SAP ABAP, SOFTWARE PACKAGING, Citrix, Virtualization, VMware, VMware Infrastructure, Altiris, Altiris Console, Altiris Deployment..., VBScript, Powershell, InstallShield, Wise Packaging Studio, Server Consolidation, Server Migration, Cloud Consulting, Cloud Applications, Cloud-based, Cloud Computing, Networking, Cisco Technologies, Blackberry, SQL, Switches, Software Documentation, Printers, Access, Firewalls, Computer Hardware, Network Security, Windows Server, ABAP, Network Administration
Education
University of Phoenix 2010 — 2012
Master's Degree, Computer Engineering
DeVry University 2009 — 2010
SCCM and Altiris Courses, Computer Engineering and Platform Managemen
Georgia Institute of Technology 2002 — 2004
Bachelors, Computer Science
Georgia Perimeter College 1998 — 2000
Associates Computer Information Systems, Computer Science
Redan High School 1993 — 1996
Academic Diploma, Computer Science
Mona High School
Greenleaf Management, LLC October 2014 - Present
Assurant Specialty Property March 2013 - Present
Optimum Medical Equipment May 2009 - March 2013
Clayton County Board of Commissioners July 2007 - February 2008
Family Christian February 2004 - November 2006
Skills
Office Management, Customer Satisfaction, Telephone Skills, Windows, Customer Service, Outlook, Data Entry, Event Planning, Microsoft Excel, Access, Microsoft Office, Microsoft Word, Administrative..., Healthcare, Medical Devices, Research, Project Management, PowerPoint, Sales, Property Management, Guerrilla Marketing, Lease Administration, Lead Generation
Education
Georgia State University 1999 — 2003
Communication, Journalism, and Related Programs
Georgia Perimeter College 2000 — 2001
General Studies
U. S. Air force September 2010 - Present
Assurant Specialty Property November 2005 - June 2007
U. S. Army January 2002 - October 2005
U. S. Army April 1999 - December 2002
Education
Indiana Wesleyan University 2009 — 2011
Master's Of Science, Management / Human Resource
Ohio Dominican University 2006 — 2009
Bachelor of Science, Management
Self-Employed December 2013 - Present
Assurant Specialty Property January 2009 - June 2015
Intuit-Turbo Tax November 2014 - April 2015
Liberty Tax Service December 2013 - April 2014
CompuCredit July 2008 - January 2009
Argyle Solutions October 2007 - July 2008
HSBC March 2006 - August 2007
WellPoint September 2004 - January 2006
Skills
Microsoft Office, Access, Microsoft Excel, Outlook, PowerPoint, Microsoft Word, Lotus Notes, Authorized E-File..., Windows, Analytical Skills, Bookkeeping, Call Centers, Claim, Customer Service, Customer Satisfaction, Data Entry, Detailed Organization, Insurance, Invoicing, Health Insurance, Retail Banking, Spreadsheets, Public Speaking, Leadership, Time Management, Team Building, Training
Education
Georgia State University 2015 — 2017
Bachelor of Applied Science (B.A.Sc.), Accounting
Kaplan University 2012 — 2014
Associate of Applied Science (AS), Accounting - Cum Laude, 3.65
Assurant Specialty Property January 2015 - Present
ACB & Co., Inc. March 2007 - Present
N&C Claims Service, Inc. May 2014 - January 2015
ICA Claims,Inc. October 2013 - January 2015
TSI Adjusters Inc May 2013 - January 2015
Syndicate Claim Service Inc. August 2010 - January 2015
NCA Group April 2008 - November 2008
Skills
Insurance, Adjusting, Claims, Xactimate, Cost Estimating, Construction Estimating, General Liability, Loss Mitigation, Customer Service, Financial Management, Roofing, Restoration, Excel, Photo Editing, Carpet Cleaning, Property Damage, Property, Property Claims, Claims Handling, Liability, Commercial Lines, Microsoft Office, Water Damage, Claim, Legal Liability, Adjustments, Project Estimation, Managerial Finance, Microsoft Excel, Image Editing, Inland Marine, Casualty, Property & Casualty..., Professional Liability, Commercial Insurance, General Insurance, Litigation Management, Liability Analysis, Claims Management, Homeowners, Claim Investigation, Accident, Property, Casualty Insurance, Claims Resolution, Subrogation
Education
University of Central Florida 2007 — 2008
Insurance, Policy - regulation
Ivy Tech Community College-Central Indiana 2002 — 2003
Real Estate - Economics
Indiana University Bloomington 2000 — 2002
Economics
Pendleton Heights High School 1996 — 2000
Core 40 Diploma, Economics - Business Law
American Express July 2011 - Present
Assurant Specialty Property June 1998 - July 2011
Republic Western Insurance August 1992 - June 1998
Bureau of Engraving and Printing May 1990 - August 1992
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Corporate Tax, Financial Accounting, Process Improvement
Education
Western International University 2010 — 2014
MBA, Finance and Management
Western International University 2010 — 2014
MBA - Finance and Managemenet
Western International University 1999 — 2002
Master's degree, Accounting and Finance
Golden Gate University 1994 — 1999
MBA - Finance
Viterbo University 1986 — 1990
Bachelor's degree, Accounting and Business/Management
Assurant Specialty Property March 2009 - October 2010
Education
Franklin University 1984 — 1988
BS, Accounting
Infosys September 2011 - Present
Assurant Specialty Property September 1997 - Present
Assurant Speciality Property September 1996 - September 2011
Skills
VSAM, SQL, SDSF, Xpediter, JCL, CA7, Visio, Fileaid, DB2, SDLC, CICS, Requirements Analysis, TSO, COBOL, Mainframe, Databases, Business Analysis, Requirements Gathering
Education
Uiversity of Miami 1979 — 1983
Bachlor of Buniness Administrartion, Computer Programming, Specific Applications
Georgia State University 1977 — 1979
Associate of Arts (A.A.), Hotel, Motel, and Restaurant Management
Assurant Specialty Property June 2013 - Present
Assurant Specialty Property October 2012 - June 2013
Assurant Specialty Property November 2011 - October 2012
RoofTec Construction Services, Inc. April 2009 - May 2011
SouthStar Funding 2005 - 2007
Georgia-Pacific LLC 2003 - 2005
Education
Georgia State University - J. Mack Robinson College of Business 2000 — 2003
Bachelor of Business Administration (B.B.A.), Marketing
Assurant Specialty Property January 2014 - Present
Assurant Specialty Property October 2012 - January 2014
Assurant Specialty Property September 2011 - October 2012
Universidad de Cuenca August 2008 - March 2011
Universidad del Azuay January 2010 - December 2010
Skills
Spanish, Higher Education, English, Customer Service, Linguistics, Microsoft Office, Team Leadership, Literature, Teaching, Public Speaking, PowerPoint, Microsoft Word, Microsoft Excel, Staff Development, Program Evaluation, Curriculum Design, Translation, Interpretation, Spanish to English..., Communication, Supervision, Management, Project Implementation, Oral Communication, Written Co. Mu, Written Communication, Empathy, Cultural Sensitivity /..., ILR Spanish/English 3+..., Team Building, Policy Analysis, Training, Project Management, Process Improvement, Strategic Planning, Research, Teamwork, Quality Assurance, Project Planning, Customer Satisfaction
Education
Georgia State University 2013 — 2014
Masters Certificate, Spanish Language Translation, 4.0
Western Michigan University 2002 — 2007
Bach. of Arts, English Literature, Linguistics, Music
Assurant Specialty Property March 2011 - Present
Education
Georgia State University 2010 — 2013
Business, Management
Assurant Specialty Property October 2001 - Present
Assurant Specialty Property 2005 - 2008
Skills
Dwelling construction..., Negotiation, Appraisals, Simsol
Education
George T Baker Aviation School
Miami Dade College
USC Consulting Group August 2014 - Present
Assurant Specialty Property July 2013 - August 2014
Skills
Claims management, Negotiation, Data Collection, Data Analysis, Trend Analysis, Critical Thinking, Effective oral and..., Customer-focused Service, Microsoft SQL Server, SAS, Microsoft Excel, Access, Minitab, Liability, Claims Management, Process Improvement, Analysis
Education
Georgia State University - J. Mack Robinson College of Business 2011 — 2013
Master of Business Administration (MBA), Operations Management; Business Analysis
Howard University
BBA, Finance
Assurant Specialty Property April 2013 - Present
The Dojo American Karate Centers January 2009 - April 2013
Skills
Training, Cross-functional Team..., Classroom, Teaching, Event Planning, Public Speaking, Leadership, Leadership Development, Customer Service, Team Building, Coaching
Education
Georgia State University 2005 — 2010
Bachelor of Science (B.S.), Sociology
Assurant Specialty Property February 2011 - Present
AT&T November 2008 - April 2010
GE Capital September 2006 - July 2008
GE Capital April 2004 - September 2006
Skills
Property & Casualty..., Property Damage, Credit Analysis, Credit Risk, Credit Cards, Consumer Lending, Economic Development
Education
Inter-American University of Puerto Rico-Metropolitan Campus 1983 — 1984
Master of Business Administration (MBA), Marketing
Catholic University of Puerto Rico 1974 — 1980
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
Assurant Specialty Property 2014 - Present
Publix Super Markets January 2012 - Present
Novogradac & Company LLP January 2014 - March 2014
CHRIS Kids August 2013 - November 2013
Skills
-Excel (V-lookup,...
Education
Georgia State University - J. Mack Robinson College of Business 2011 — 2014
Bachelor of Business Administration (BBA), Bachelor Of Science: Dual Accounting Finance
Assurant Specialty Property May 2012 - Present
Skills
Customer Service, Insurance, Leadership, Microsoft Excel, Training
Education
Heidelberg University 1979 — 1983
Bachelor's Degree, American/United States Studies/Civilization
Lane Bryant April 2014 - Present
Assurant Specialty Property 2011 - 2014
GE Capital September 2009 - October 2010
Skills
Typing, Microsoft Office, Communication, Relationship-builder..., Computers, Timely Decision Making, Critical Thinking, Customer Service, Social Media, Sales, Creative Problem Solving, Mathematics
Education
Howard University 2008 — 2009
Carroll High School 2004 — 2008
High School Diploma, General Studies