Assurant Specialty Property
Industry: Insurance company
DescriptionSubsidiary: Converge Services Group, LLC Parent organization: Assurant
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Assurant Specialty Property Employees
Assurant Specialty Property November 2014 - Present
Wells Fargo November 2000 - November 2014
Pacific Premier Bank April 1998 - October 2000
Skills
Detailed Analysis, Mortgage Servicing, Flood Insurance, Compliance Management, Financial Accounting, Analysis, Credit, Mortgage Lending, Finance, Financial Services, Loans, Mortgage Banking, Credit Analysis, Loan Origination, Banking, Portfolio Management, Risk Management, Process Improvement, Business Analysis, Vendor Management
Education
Chaffey College 1997 — 2000
Associate's degree, Accounting
Miami Valley Hospital November 2014 - Present
Springfield Regional Medical Center August 2013 - Present
Assurant Specialty Property June 2006 - August 2013
Education
Ohio University 2013 — 2014
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Clark State Community College 2008 — 2013
Associate of Applied Science, Registered Nursing/Registered Nurse
Assurant Specialty Property October 2011 - July 2013
SC Works August 2010 - September 2011
U.S. Army National Guard June 2006 - August 2010
Safe Auto Insurance November 2007 - November 2009
Skills
Microsoft Word, Microsoft Excel, Customer Service, Data Entry, Access, Insurance
Education
Capella University 2012 — 2014
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Virginia College-Birmingham 2010 — 2012
Associate of Science (A.S.), Medical Office Management/Administration
USAA December 2013 - Present
The Princeton Review - Taiwan May 2013 - August 2013
Carnegie Mellon University August 2011 - May 2013
Assurant Specialty Property May 2012 - August 2012
Skills
Statistics, R, Applied Mathematics, Mathematical Modeling, Actuarial Exams, Operations Research, Maple, Statistical Modeling, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Java, Matlab, Calculus, SQL, SML, Mathematics, Customer Service, Workflow, Photoshop
Education
Carnegie Mellon University 2009 — 2013
Bachelor of Science (B.S.), Mathematics
Mark-it Smart July 2012 - Present
Mark-it Smart January 2012 - Present
Assurant Specialty Property January 2006 - January 2010
Skills
Human Resources, Software Documentation, Accounts Payable, Employee Relations, Management, Analysis, Time Management, Invoicing, Account Reconciliation, QuickBooks, Sales, Accounting, Policy, Financial Statements, Insurance, Research, Security, Benefits Administration, Onboarding, FMLA
Education
California State University-Fullerton 2011 — 2014
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Assurant Specialty Property March 2014 - Present
Assurant Specialty Property April 2011 - March 2014
Assurant August 2006 - June 2009
Mercer January 2002 - August 2006
Skills
Actuarial Science, Business Development, Innovation Management, New Product Development, Analysis, Business Analysis, Business Strategy, Insurance, Leadership, Process Improvement, Product Development, Risk Management
Education
Southern Adventist University 2001 — 2002
Actuarial Science, Actuarial Science
Columbia Union College 1999 — 2001
Mathematics
Burns & Wilcox September 2014 - Present
Assurant Specialty Property October 2013 - September 2014
Sate Farm, Mary K. Bittle Agent February 2013 - November 2013
Paola Pinzon LLC December 2011 - November 2012
Pinsurance December 2011 - November 2012
Hard Rock Park April 2008 - August 2008
Skills
Multicultural, Multilingual, Multi Tasking, Fast Learner, Microsoft Office, Human Resources, Licensed Property &..., life, accident and..., Customer Service, Adaptability, Individual tax..., Superior Work Ethic, Insurance, Program Management, Underwriting, Policy, Time Management, Strategy, Interviews, Training, Workers Compensation, PowerPoint, Microsoft Excel, Microsoft Word
Education
Coastal Carolina University 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of World and National Economy, Bulgaria 2001 — 2006
BS in Human Resources Management, Economics and HR Management
National High School in Finance and Business 1997 — 2001
High School, Business Administration
Intercontinental Exchange August 2014 - May 2015
Assurant Specialty Property June 2013 - December 2013
Federal Home Loan Bank of New York January 2013 - April 2013
Citadel Investment Group July 2011 - August 2012
FILLMORE REAL ESTATE April 2011 - June 2011
Skills
Data Analysis, Quantitative Finance, Financial Analysis, Mathematica, Market Research, VBA, Microsoft Excel, C++, Financial Risk..., Financial Modeling, Finance, R, Bloomberg, Databases, Quantitative Analytics, Analytics, Organization, Bloomberg Terminal, Microsoft Access, Time Series Analysis, Economics, Econometrics, Monte Carlo Simulation, Statistics, Portfolio Management, Derivatives, Tableau, Fixed Income, Corporate Finance, Options, Statistical Modeling, Financial Markets, Derive, Data Science
Education
Kennesaw State University 2015 — 2018
Doctor of Philosophy (Ph.D.), Analytics and Data Science
Rutgers, The State University of New Jersey-Newark 2012 — 2014
Master's degree, Quantitative Finance
Brooklyn College 2008 — 2011
Bachelor of Arts (B.A.), Mathematics
Assurant Specialty Property November 2012 - Present
Vonage September 2012 - November 2012
Total Systems May 2009 - August 2009
Skills
Television, Broadcast, Final Cut Pro, Microsoft Office, Social Media Marketing, Insurance, Mortgage Servicing, Property & Casualty..., Property Claims, Broadcast Journalism, Presentation Production, Post Production, Sales, Marketing, Public Speaking, Customer Service, Call Centers, Event Planning, PowerPoint, Social Networking, Training, Microsoft Excel, Social Media
Education
Clark Atlanta University 2008 — 2012
Bachelor's Degree, Mass Communications
Assurant Specialty Property August 2013 - Present
Comcast Cable 2012 - 2013
NCO Group June 2007 - April 2012
Skills
Information Technology, Networking, Troubleshooting, Windows 7, Call Centers, Active Directory, Technical Support, Windows XP, Vendor Management, Process Improvement, Telecommunications, Exony, Java Progamming, Microsoft SQL Server, Aspect WFM, IEX Total View, TCP/IP
Education
Colorado State University-Global Campus 2014 — 2015
Bachelor of Applied Science (B.A.Science.) July 2015, Information Technology, 3.0
Guilford Technical Community College 2000 — 2003
Associate of Science (A.S.), Computer Programming
Assurant Specialty Property Apprentice Funeral DirectorBowman and Young Funeral ChapelJanuary 2014 - Present
Porter Qualls Funeral Home January 2006 - January 2014
Skills
Insurance, Risk Management, Property Damage, Employee Benefits, Life Insurance, Call Centers, Business Analysis, Brokers, Customer Service, Process Improvement, Performance Management, Access, Relationship Management, Management, Account Management, Vendor Management, Training, Accident, Finance, Subrogation, Disability Insurance, Financial Services, Claim Investigation, Homeowners, Claims Handling, Litigation Management, Banking, Fixed Annuities, Loss Mitigation, Adjustments, Liability Analysis, Change Management, Nonprofits, Networking, Business Strategy, Business Process..., Increased Profitability
Education
University of Phoenix 2010 — 2013
BS, Business Administration and Management, General, 3.0
Central State University 1983 — 1986
Business Administration and Management, General
Expose Tax Service January 2012 - Present
Assurant Specialty Property April 2010 - March 2014
Lauberge du Lac June 2008 - March 2010
FleetCor May 2005 - June 2008
Skills
Accounts Receivable, Financial Analysis, Account Reconciliation, Microsoft Excel, Financial Accounting, Tax, General Ledger, Auditing, Tax Preparation, Access, Accounts Payable, Spreadsheets, Credit, Invoicing, QuickBooks, Finance, Accounting, Customer Service, Microsoft Office
Education
Columbia Southern University 2013 — 2015
Bachelor's Degree, Finance and Financial Management Services
University of Phoenix 2010 — 2012
Associate of Arts (AA), Business Administration, Management and Operations
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Business Administration, Management and Operations
Planned Parenthood Southwest Ohio Region January 2015 - Present
Assurant Specialty Property February 2014 - July 2014
The Woodhouse Day Spa March 2013 - March 2014
Target August 2012 - March 2013
Jack's Pets March 2011 - February 2012
Skills
Customer Service, Cashiering, Healthcare, Inventory Management, Intrapersonal Skills, Clerical Skills, Insurance Billing, Appointment Scheduling, Sales, Spa, Animal Nutrition, Women's Health, Vital Signs, Animal Welfare, Deposits, Animal Husbandry, Proofreading, Critical Thinking, EHR
Education
Wright State University 2012 — 2016
Bachelor's Degree, Biology, Junior
Clark State Community College
Assurant Specialty Property 2007 - Present
Assurant Specialty Property 1999 - 2007
Assurant 1997 - 1999
Insureco Inc. 1995 - 1997
Transamerica 1987 - 1995
Peat Marwick 1981 - 1987
Skills
Property & Casualty..., Leadership, Insurance, Underwriting, Business Development, Claim, Risk Management, Casualty, Liability, Claims Management
Education
California State University-Long Beach 1977 — 1981
Bachelor of Science (BS), Business Administration
Assurant Specialty Property 2003 - Present
Springfield Township Fire/EMS April 1998 - Present
Ohio Institute of Cardiac Care- 1998 - 2001
Clark State Community College 1996 - 2001
Clark State Community College 1992 - 1995
Education
Clark State Community College
Associate of Arts and Sciences (A.A.S), AAS-FORENSICS. AAS-Medical Lab, Cert-Emergency Medical Technology, 3.92
Hiram College
Journalism
Wittenberg University
NA, Communications/Business
Time Warner Cable December 2014 - Present
Accenture June 2013 - March 2014
Time Warner Cable November 2012 - June 2013
Wells Fargo June 2012 - November 2012
Wells Fargo Home Mortgage June 2011 - August 2011
Wells Fargo Advisors February 2011 - June 2011
Assurant Specialty Property 2006 - January 2010
Safeco November 2003 - 2006
Independent Consulting July 2003 - November 2003
California Training Cooperative June 1998 - May 2003
Skills
Instructional Design, Technical Writing, Instructor-led Training, Process Improvement, Curriculum Development, Needs Analysis, Visio, Technical Training, SharePoint, Training, Organizational..., Leadership, Blended Learning, Call Centers, Leadership Development, Strategic Planning, Career Development, Management, E-Learning, Software Documentation, Change Management, Program Management, Employee Training, Performance Improvement, Team Leadership, Training Delivery, Learning Management, Captivate, Consulting, Project Management, ADDIE, Workshop Facilitation, Six Sigma, Curriculum Design, Performance Management, Performance Consulting, Learning Management..., SnagIt, Adult Education, Culture Change, Staff Development, Employee Engagement
Education
Indiana University Bloomington 1975 — 1982
BA, Economics, Journalism
California State University-Long Beach
Certificate, Training & Development
Assurant Specialty Property April 2009 - Present
Skills
Insurance, Marketing, Marketing Communications, Direct Marketing, Marketing Strategy, Social Media Marketing, Customer Service, Email Marketing, Social Media, Event Planning, Advertising, Online Marketing, Microsoft Office, Public Relations, Microsoft Excel, Facebook
Education
Colorado State University 2005 — 2008
Bachelor's degree, Equestrian/Equine Studies
Florida International University 2002 — 2005
Business Administration and Management, General
Miami Palmetto Senior High 1998 — 2002
High school Diploma
Keller Williams Realty August 2005 - Present
Assurant Specialty Property May 2011 - July 2014
Assurant Specialty Property 2009 - May 2011
Skills
Real Estate, Investment Properties, REO, Business Development, Sales, Property, Selling, Investors, Real Estate Transactions, Real Property, Negotiation, Short Sales, Process Improvement, Management
Education
Capella University 2011 — 2015
Bachelor of Business Administration (B.B.A.), Dual Major - Finance and Management & Leadership
Assurant Specialty Property August 2012 - Present
Sykes Enterprises March 2010 - August 2012
Sykes July 2009 - March 2010
Skills
Coaching, Team Leadership, Management, Microsoft Office, Microsoft Word, Microsoft Excel, IEX Total View, New Hires, Quality Assurance, Great Motivator, Team Building, Leadership Development, Leadership, Troubleshooting, Call Centers, Customer Satisfaction, Customer Service, Workforce Management, Performance Management, Training
Education
Central Carolina Technical College 2007 — 2009
Associate's degree, Computer Technology/Computer Systems Technology
Lakewood High School 1999 — 2003
High School Diploma, General Studies
Liberty Mutual Commercial Insurance May 2013 - Present
Liberty Mutual Insurance October 2008 - Present
Safeco Insurance December 2006 - October 2008
Assurant Specialty Property May 2006 - December 2006
Safeco Insurance September 2004 - May 2006
Electronic Data Systems July 1984 - September 2004
Electronic Data Systems July 1984 - September 2004
Skills
Public Speaking, Program Facilitation, Training & Development, Process Improvement, Soft Skills, Property & Casualty..., Writing, Mentoring, Documentation, Instructional Design, Needs Analysis, Team Building, Insurance, Change Management, E-learning, Program Management, Instructor-led Training, PowerPoint, Blended Learning, Word, Excel, Microsoft Office, Requirements Gathering, Staff Development, Business Analysis, Outlook, Team Leadership, Team Management, Employee Training, Software Documentation, Commercial Insurance, E-Learning, Onboarding, Training, Management, Sales, Strategy, Customer Service, Performance Management, Sales Operations, Business Process, Leadership Development, Workers Compensation, Training Delivery
Education
Capella University 2013 — 2016
Master of Education (M.Ed.), Training and Performance Improvement
Brewer Insurance Services 2008 — 2008
non-degree, Property and Casualty Insurance, Surety
Purdue University 1983 — 1985
AAS, Computer Technology
Purdue University 1977 — 1981
Bachelor of Science, Education
Mercy Health (formerly Mercy Health Partners) July 2013 - Present
Assurant Specialty Property June 2000 - July 2013
Skills
Software Documentation, HIPAA, Medical Terminology, Nursing, Medical Billing, Patient Safety, Process Improvement, Inpatient, Quality Assurance, Data Entry, Epic Systems, ACLS, Patient Education
Education
Ohio University 2013 — 2015
Bachelor of Science in Nursing (BSN)
Clark State Community College 2011 — 2013
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Assurant Specialty Property March 2010 - Present
Caraustar January 2007 - December 2008
Caraustar January 2005 - January 2007
Caraustar October 2001 - January 2005
Caraustar October 2000 - October 2001
Skills
Microsoft Office 2007, MS Project, Lotus Notes, Outlook, Microsoft Office 2003, AS400 Administration, HP Project and..., Travel Management, Executive Calendar..., Desktop Publishing, Help Desk Support, Spreadsheets, Marketing, File Management, Visio, Team Building, Customer Service
Education
Southern Polytechnic State University 2012 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, Graduate December 2014
Kennesaw State University 2012 — 2013
Microsoft Office Specialist Certification
Chattahoochee Technical College 2009 — 2011
Associate of Science (AS), Business Administration and Management, General, Graduated December 2011
Assurant Specialty Property September 2011 - Present
LexisNexis January 2008 - Present
LexisNexis January 2000 - January 2008
LexisNexis January 1992 - December 1999
LexisNexis January 1981 - January 1992
Education
Capital University 1997 — 1999
Bachelor of Arts, Management Information Systems Major
Carolina Biological Supply Company December 2008 - Present
Assurant Specialty Property June 2008 - October 2008
The Oxford Press January 2008 - May 2008
Speedway SuperAmerica LLC June 2006 - August 2006
Skills
Final Cut Pro, Software Documentation, Mac, Photoshop, Outlook, Customer Service, Leadership, Lotus Notes, Sales, Management, Broadcast, Curriculum Design, Newspapers, Storytelling, Editing
Education
Miami University 2004 — 2008
Mass Communication/Media Studies
Clark State Community College 2003 — 2004
N/A, Post-secondary courses
Assurant Specialty Property December 2013 - Present
Consumer Support Services, Inc. April 2006 - November 2013
Consumer Support Services, Inc. February 2003 - February 2004
Skills
Linux, Cyber-security, Computer Security, Network Design, Network Security, Security, Network Administration, Wireless Networking, TCP/IP, Computer Hardware, Operating Systems, CCNA, Routers, Cisco IOS, Firewalls, Windows 7, VPN, XP, Networking, Windows Vista, WAN, Switches, Group Policy, Active Directory, DNS, LAN-WAN, A+ Certified, Help Desk Support, Troubleshooting, DHCP, Network Engineering, Microsoft Exchange, Windows XP, CompTIA A+
Education
Sinclair Community College
Sinclair Community College
Clark State Community College 2011 — 2013
Associate of Applied Science (A.A.S.), Computer and Information Systems Security/Information Assurance
Clark State Community College 2011 — 2013
Associate of Applied Business (A.A.B.), Computer Networking Technology
Clark State Community College 2011 — 2013
Associate of Applied Business (A.A.B.), Computer Networking Technology Technical Systems Support Option
Clark State Community College July 2014 - Present
Wittenberg University May 2014 - July 2014
iforce Staffing Agency June 2011 - December 2011
Penda Publishing February 2011 - June 2011
Kay Jewelers March 2010 - February 2011
Rogers Jewelers September 2008 - February 2009
Kohl's Dept. Store January 2007 - September 2008
Specialty Property January 2006 - May 2006
Samuel's Jewelry August 2003 - January 2006
Assurant Specialty Property February 2001 - June 2003
Skills
Reception, Accounts Payable, Accounts Receivable, Payroll, Computer Literate, Interviewing, Scheduling, Hiring, Testing, Reference Checking, Background Checks, Account Management, Sales Management, Typing, Phone Skills, Customer Service, Escalation Management
Education
Wittenberg University 2014 — 2015
Associate of Science (A.S.), Sociology
Clark State Community College 2012 — 2013
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
Graduate of Shawnee High School 1991 — 1995
Kane Is Able, Inc. August 2014 - February 2015
Assurant Specialty Property August 2012 - June 2013
Dekalb Academy of Technology & Environment Charter School March 2012 - May 2012
Perfection Home Preservation August 2011 - February 2012
AJAX Metal Processing, Inc. November 2010 - August 2011
Iron Mountain March 2006 - February 2009
Pepsi Bottling Company September 2000 - May 2005
Dr Pepper / 7UP January 1997 - May 1999
Education
Columbia Southern University 2012 — 2015
Bachelor of Science;, Occupational Safety & Health
Assurant Specialty Property August 2015 - Present
Whitney International University System July 2014 - August 2015
Odyssey Re October 2013 - June 2014
PwC January 2013 - March 2013
Georgia-Pacific LLC January 2012 - April 2012
Preferred Accounting Services January 2007 - December 2011
Skills
Financial Modeling, Financial Analysis, Financial Forecasting, Trend Analysis, Financial Accounting, Technical Training, Cost Accounting, Software, Mathematics, Finance, Financial Risk, Microsoft Word, PowerPoint, Access, VBA, SQL, SAP, C++, QuickBooks, Peachtree, Linux, DOS, Accruals, Analysis, Microsoft Excel, Forecasting, Management, Budgets, Microsoft Office
Education
Florida International University 2007 — 2012
Bachelor of Accounting, Bachelor of Business Administration, Accounting and Finance
Carnegie Mellon University 2005 — 2006
Computer Science, Cognitive Science
Looking Actively Clerical AssistantMolina HealthcareApril 2013 - June 2013
Paragon Equities December 2011 - November 2012
Assurant Specialty Property 2005 - 2010
Skills
Property & Casualty..., Property Damage, Claim, Insurance, Underwriting, Claim Investigation, Commercial Insurance, Workers Compensation, Claims Handling, Health Insurance, Liability, General Insurance, Casualty, Professional Liability, Property, Claims Management, Commercial Lines, Data Entry, Legal Liability
Education
Cerritos College 2011 — 2014
Associate of Arts (AA), Business Administration
Delta Sigma Theta 2010 - Present
Assurant Specialty Property April 2008 - Present
Assurant Specialty Property September 2010 - June 2012
Assurant April 2008 - September 2010
Assurant Specialty Property September 2007 - April 2008
Skills
Talent Management, Talent Acquisition, Onboarding, Recruiting, Employee Relations, Taleo, Human Resources, Employee Benefits, Applicant Tracking..., Performance Management, Benefits Administration, College Recruiting, Employee Engagement, Temporary Placement, Technical Recruiting, Succession Planning, Deferred Compensation, Call Center Development
Education
Keller Graduate School of Management of DeVry University 2006 — 2008
MHRM, Human Resource Management
Coker College 2002 — 2005
Bachelor of Science (B.S.), Business Administration, Management and Operations
Wilson High
Wilson High
Assurant Specialty Property June 2012 - Present
Lexis Nexis May 2007 - July 2010
Vital Solutions April 2002 - May 2007
Skills
Typing, Computer Literate, Call Center, Management, Invoicing, Customer Service, Microsoft Office, Microsoft Excel, Administrative..., Data Entry, Training, Policy, Telephone Skills, Access, Outlook, Administrative..., Budgets, Call Centers
Education
Capella University
Bachelor, Health Care Management
Brown Mackie College 2005 — 2006
Diploma, Paralegal Studies
Capstone Institute of Mortgage 2004 — 2005
Certificate, Loan Processor
Woodland Ridge Presbyterian Church March 2015 - Present
Self-employed May 2007 - Present
University of Missouri-Kansas City Conservatory of Music and Dance March 2014 - Present
Wornall Road Baptist Church September 2013 - February 2015
McMaster-Carr June 2010 - June 2013
Redeemer Presbyterian Church August 2009 - June 2013
Rauxa Direct June 2008 - May 2010
Assurant Specialty Property June 2006 - August 2007
Hope Community Church, Riverside, CA 2003 - 2004
Skills
Filing, PowerPoint, Social Networking, Social Media, Microsoft Excel, Microsoft Word, Blogging, Public Speaking, Composition, Music, Mac, Orchestration, Guitar, Recording, WordPress, Data Entry, Piano, Singing, Worship, Worship Music, Songwriting, Lyrics, Writing, Vocals, Music Production, Music Theory, Musical Theatre, Musicians, Music Publishing, Worship Leading, Arranging, Audio Engineering, Audio Editing, Logic Pro, Sibelius, SEO, Leadership, Orchestral Music, Pianist, Concerts, Choral, Film Scoring, Keyboards, Entertainment, Music Industry, Chamber Music, Acoustic Guitar, Ensemble, Music Education, Multi-instrumentalist
Education
University of Missouri-Kansas City 2013 — 2016
Master of Music, Music Composition
California State University-Fullerton 2002 — 2007
Bachelor of Music, Music Composition
Assurant Specialty Property November 2013 - Present
JPMorgan Chase May 2012 - Present
Clark State Community College January 2011 - May 2012
Skills
Microsoft Excel, Strategic Planning, Microsoft Office, Customer Service, PowerPoint, Microsoft Word, English, Budgets, Outlook, Research, Negotiation, Team Building, Public Speaking, Accounting, Coaching, Leadership, Community Outreach, Risk Management, Banking, Leadership Development, Management, Training
Education
Wilberforce University 2012 — 2014
Bachelor of Applied Science (BASc), Human health services
Clark State Community College 2010 — 2012
Associate's, Business Administration and Management, General
Clark State Community College 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Assurant Specialty Property July 2014 - Present
BlueCross BlueShield of SC June 2010 - June 2014
BlueCross BlueShield of SC May 2009 - June 2010
BlueCross BlueShield of SC March 2007 - May 2009
Skills
Process Improvement, Business Analysis, Project Management, Business Process..., Visio, Business Intelligence, Analysis, Six Sigma, Change Management, Data Analysis, Access, Financial Analysis, SPSS, Research, Consulting, Strategic Planning, Strategy, Financial Modeling, Microsoft Excel, Health Insurance, Requirements Gathering
Education
University of South Carolina - The Moore School of Business 2009 — 2011
Masters, Business Administration, 3.96 GPA
Clemson University 2002 — 2006
BS, Industrial Engineering, 3.52 GPA
Assurant Specialty Property April 2013 - Present
Assurant Specialty Property May 2007 - March 2013
Assurant Specialty Property September 2005 - May 2007
New Carlisle Federal Savings Bank April 2002 - January 2003
Skills
Customer Service, Customer Service..., Insurance, Property & Casualty..., Data Entry, Supervising, Banking, Loans
Education
Franklin University 2005 — 2014
Business Administration and Management, General
Clark State Community College 1999 — 2002
Associate's degree, Business Administration and Management, General
Assurant Specialty Property October 2012 - Present
Assurant Solutions May 2011 - October 2012
Assurant Solutions May 2010 - October 2012
Skills
Lotus Notes, Data Entry, Call Center, Access, Outlook, Customer Service, Microsoft Excel, File Management, 10 Key, Microsoft Office, Accounts Receivable, Adobe Fireworks, Adobe Audition, Adobe Creative Suite, Property & Casualty..., Problem Solving, Priority Management, Multi Tasking, HTML, Accounts Payable, Project Management, Project Planning, Budget, Procedure Manuals, Reference Manuals, Cisco VoIP, Budgets, Call Centers
Education
Oklahoma City Community College 2013 — 2014
Accounting
Cameron University
Accounting and Finance
Assurant Specialty Property August 2014 - Present
State National Companies February 2009 - July 2014
Acclaim Recovery Solutions - Property and Casualty Claims Outsourcing June 2005 - February 2009
AAA Northern California, Nevada & Utah January 2003 - June 2005
AAA Northern California, Nevada & Utah February 2004 - February 2005
AAA Northern California, Nevada & Utah January 2001 - January 2003
AAA Northern California, Nevada & Utah September 1998 - January 2001
AAA Northern California, Nevada & Utah June 1997 - September 1998
AAA Northern California, Nevada & Utah 1993 - 1998
Education
California State University-East Bay 1991 — 1993
Bachelor of Science - Business Administration, Finance
American Institute of CPCU 2011 — 2012
Associate in Claims (AIC), Insurance
American Institute of CPCU 2013 — 2013
Associate in Insurance Services (AIS), Insurance
American Institute of CPCU 2011 — 2012
Associate in General Insurance (AINS), Insurance
Assurant Specialty Property November 2012 - Present
Assurant May 2006 - November 2012
Safeco FIS 2000 - 2006
Assurant 2003 - 2005
Assurant 2001 - 2003
Assurant 2000 - 2001
Innovative Technologies Service and Support 1997 - 2001
Automobile Club of Southern California 1999 - 2000
Skills
Data Center, Infrastructure, Integration, SDLC, Cloud Computing, Disaster Recovery, VMware, Virtualization, Microsoft SQL Server, Oracle, Active Directory, SQL, IIS, VMware ESX, Business Intelligence, Software Quality..., Technology Change..., Compliance, IT Infrastructure..., Datacenter..., Team Leadership, Motivation and Teamwork, Budget and Objective..., Communication and..., Technology Integration..., Complex Project and..., Team Collaboration, Technical Support, Resource Planning, Solution Control, Workflow Planning, Staff Development, Process and System..., Business Planning and..., System Development and..., Client-Server Based..., Analysis, Management, Strategy, Program Management, Leadership, Networking, Servers, Enterprise Architecture, System Deployment, Visio, Business Analysis, Databases, Storage, Data Warehousing
Education
University of Southern California - Marshall School of Business 2009 — 2012
Master of Business Administration, Leadership and Finance
California State University-Long Beach - College of Business Administration 2002 — 2007
Bachelor of Science, Business Administration / Management Information Systems
Assurant Specialty Property October 2006 - January 2010
Safeco 2003 - 2006
Safeco 2001 - 2003
Safeco 1994 - 2001
Disneyland 1985 - 1992
Education
California State University-Long Beach
Bryant Restaurants, Inc. 2013 - Present
Marion County Sheriff's Office 2011 - 2013
Assurant Specialty Property 2009 - 2010
Walmart 2005 - 2009
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Research, Leadership, Outlook, Teamwork, Data Entry, Time Management, Inventory Management, Access, Budgets, Financial Analysis, Team Leadership
Education
Coker College 2012 — 2015
Bachelor's Degree, Criminology
Francis Marion University 1999 — 2002
Biology, General
Bank of America Practice Solutions January 2014 - Present
Bank of America Practice Solutions August 2012 - January 2014
Farmers New World Life July 2011 - August 2012
Farmers New World Life December 2007 - July 2011
Assurant Specialty Property August 2005 - December 2007
Skills
Microsoft Office, NVU, Lotus Notes, Adobe Creative Suite, Visio, Insurance, Training, Loans, Outlook, Microsoft Excel, Microsoft Word, Customer Service, Team Leadership, Spreadsheets, Management, Documentation, Process Improvement, Leadership
Education
Franklin University 2010 — 2012
Bachelors of Science, Management and Leadership
Clark State Community College 2002 — 2005
Associates of Arts, 2005
South Carolina Interactive May 2011 - Present
Palmetto Defensive Solutions April 2007 - Present
Assurant Specialty Property February 2006 - November 2010
U.S. Army January 2000 - May 2010
Skills
Project Management, Business Analysis, Microsoft Office, Management, Customer Service, Program Management, Requirements Analysis, Change Management, Training and Development, Analysis, Process Improvement, Leadership, Risk Management, Team Leadership, Training, Team Building
Education
Central Michigan University
Master of Business Administration (MBA), Operations Management and Supervision
NYU
Bachelor of Science (BS), Business Administration, Management and Operations
State of Ohio April 2011 - Present
Ohio Air National Guard November 2004 - Present
Assurant Specialty Property November 2008 - November 2010
Securitas August 2005 - October 2008
Skills
Supervisory Skills, Government, Troubleshooting, Microsoft Office, Construction, Project Planning, Inspection, Electricians, Project Management, Microsoft Excel, Microsoft Word, Customer Service, Security Clearance, First Aid, Emergency Management, Procurement, Military
Education
Franklin University 2013 — 2014
Bachelor of Applied Science (B.A.Sc.), Information Technology
Clark State Community College 2010 — 2011
Information Technology
Greenon High School 1994 — 1997
High School Diploma
Assurant Specialty Property July 1994 - Present
Tandem Computers October 1986 - July 1994
Skills
TCP/IP, Unix, High Availability, System Administration, Software Development, Servers, Integration, Security, SQL, Vendor Management, Project Management, Insurance, TSO, HP NonStop, NDM, Disaster Recovery, Software Documentation
Education
California State University-Fullerton
Control Data Institute
Assurant Specialty Property September 2010 - Present
First National Credit Card Center October 1999 - November 2009
Wachovia April 1998 - October 1999
MBNA America December 1991 - March 1998
Skills
Employee Relations, HR Business Partnering, Employee Engagement, Organizational..., Employee Benefits, Event Planning, Human Capital Management, Benefits Administration, Deferred Compensation, Human Resources, Recruiting, Personnel Management, Hiring, Interviews, Talent Management, HR Policies, Talent Acquisition, Customer Service, Succession Planning, Onboarding, Workforce Planning, Leadership, Temporary Placement, Taleo, College Recruiting, Applicant Tracking..., Performance Management, HRIS, Strategy, New Hire Orientations, FMLA, Labor Relations, Background Checks, ADP Payroll
Education
Troy University - Atlanta campus 2007 — 2009
Master of Science, Human Resource Management
Clark Atlanta University 1989 — 1993
Bachelor of Arts, Mass Media Arts
CoreLogic October 2012 - Present
Assurant Specialty Property June 2012 - October 2012
Wells Fargo August 2010 - April 2012
Wells Fargo September 2005 - August 2010
American Home Mortgage September 2002 - September 2005
AmeriSouth Mortgage Company July 1998 - September 2002
Fleet Bank 1989 - 1996
Fleet Bank 1989 - 1996
Fleet Bank 1991 - 1995
Skills
Operations Management, Budgets, Mortgage Lending, Mortgage Banking, Reverse Mortgages, Credit Analysis, Quality Control, Data Analysis, Project Management, Customer Service, VA Loans, FHA Financing, Compliance Management, Risk Management, Banking
Education
Anderson University
Central Piedmont Community College
University of South Carolina-Aiken
Speedway Corp Office LLC July 2015 - Present
Assurant Specialty Property June 2013 - April 2015
US Bank Home Mortgage May 2007 - June 2013
Skills
Research, Data Analysis, Spreadsheets, Reporting & Analysis, Annual Reports, Financial Reporting, Financial Analysis, Macro, Analysis, Credit, Forecasting, Budgets, Microsoft Word, Accounting, Business Analysis, Outlook, Customer Service, Microsoft Excel, Microsoft Office, Time Management, Public Speaking, Leadership, Team Building, Training
Education
Central State University 2000 — 2007
Communications, Radio and Television
Gahanna Lincoln High School 1999 — 2000
High School
Assurant Specialty Property July 2013 - Present
Assurant Specialty Property May 2012 - July 2013
Assurant Specialty Property October 2010 - May 2012
Skills
Customer Service, Business Process, Call Centers, Customer Satisfaction, Insurance, Process Improvement, Quality Assurance, Business Analysis, Performance Management, Training, Business Process..., Operations Management, Microsoft Excel, Vendor Management, Coaching, Analysis, Microsoft Office, Risk Management, Team Building, Management, Leadership, Visio, Team Leadership, Microsoft Word
Education
Clark State Community College
Pre-Engineering, Engineering
Assurant Specialty Property July 2014 - Present
Securitas Security Services USA, Inc. October 2012 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Music Production, Audio Editing, Audio Mixing, Radio Broadcasting, Radio Production, Radio Host, General Management, Video Production, Film Production, Audio Engineering, Music Industry, Grant Writing, Proposal Writing, Creative Writing, Speech Writing, Security Management, Supervisory Skills, Record Labels, Music History, Studio Recording, Digital Recording, Psychology, Cognitive Psychology, Public Speaking, Public Address...
Education
Clark Atlanta University 2006 — 2012
Bachelor's Degree, Mass Communication/Media Studies
Clark Atlanta University 2006 — 2012
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Assurant Specialty Property August 2012 - Present
Cameron University July 2012 - August 2012
Assurant Solutions July 2011 - August 2012
Assurant Solutions January 2010 - July 2011
First Command Financial Planning December 1999 - May 2003
Skills
Customer Service, Microsoft Office, Microsoft Excel, Public Speaking, Editing, Insurance, Public Relations, Lotus Notes, Expense Management, Data Entry, Visio, Outlook, Telephone Manner, Credit Cards, Problem Solving, Critical Thinking, Leadership, Management, Coaching, Quality Assurance, Call Centers, Customer Experience, Customer Satisfaction, Team Building
Education
Cameron University 2012 — 2016
Journalism/Broadcasting
Duchesne High School
Pikes Peak Community College
English Language and Literature, General
Advanced Gauging Technologies, L.L.C. February 2015 - Present
Assurant Specialty Property October 2007 - February 2015
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Microsoft Word, Research, Teamwork, Outlook, Time Management, Strategic Planning, Training, Customer Satisfaction, Social Media, Leadership, Process Improvement, Photoshop, Public Speaking, Data Analysis, Social Networking
Education
Columbus State Community College 2015 — 2017
Associate of Science (A.S.), Marketing
Urbana University 2006 — 2007
Education and Biology
Northeastern Local High School 2002 — 2006
Diploma, High School
Assurant Specialty Property March 2003 - Present
Skills
Microsoft Office, Management, Customer Service, Microsoft Excel, Leadership, Analysis, Process Improvement, Business Analysis, Training, Data Analysis, Risk Management, Sales, Banking, English, Photoshop, Visio, CRM, Microsoft Word, Research, PowerPoint
Education
California State University-Fullerton 2009 — 2013
Bachelor’s Degree, Communications, Public Relations, cum laude
Mariner Finance November 2014 - Present
Assurant Specialty Property June 2013 - November 2014
Springfield Regional Medical Center January 2011 - June 2013
Skills
Customer Service, Commercial Insurance, Property & Casualty..., Underwriting, General Insurance, Numeric Filing, Electronic Filing, Personal Finance, Documentation, Microsoft Office, Outlook, Microsoft Excel, Data Entry, Insurance, Health Insurance, Access, PowerPoint, Finance, Microsoft Word
Education
Clark State Community College 2007 — 2009
General Studies
Shawnee High School 2003 — 2007
Diploma, General Studies
U.S. Trust November 2014 - Present
Assurant Specialty Property November 2012 - November 2014
JPMorgan Chase September 2009 - March 2012
JPMorgan Chase September 2009 - March 2012
Discover Card October 2005 - May 2009
Skills
Oral & Written..., Building Relationships, Reliability, Customer Service, Problem Solving, Problem Analysis, Critical Thinking, Strategic Thinking, Tactical, Presentations, Interpersonal Skill, Flexibility, Training Facilitation, Job Coaching, Mortgage Lending, Banking, Call Centers, Leadership, Management, Process Improvement, Financial Services
Education
Columbus State 2007 — 2009
Associate's degree, Finance, General
Northland High School 2001 — 2005
Diploma
Lockton Companies July 2014 - Present
Assurant Specialty Property November 2013 - July 2014
Big Lots June 2013 - August 2013
University Composites September 2012 - March 2013
Wild Dunes Resort 2005 - 2010
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Photoshop, Customer Service, Research, Social Media, Strategic Planning, Retail, Account Management, Marketing, Insurance, Analysis, Marketing Strategy, Public Speaking, Teamwork, Time Management
Education
Clemson University - College of Business and Behavioral Science 2009 — 2013
Bachelor of Arts (B.A.), Economics
Assurant Specialty Property 2012 - Present
Assurant Specialty Property July 2008 - June 2013
Assurant Specialty Property September 2003 - July 2008
Assurant Specialty Property February 2002 - September 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Analysis, Process Improvement, Insurance, Outlook, Data Analysis, Risk Management, Business Analysis, Visio, Customer Service, Business Process...
Education
Clark State Community College 2008 — 2012
Associate's degree, Business Administration and Management, General
Nine2Five, LLC April 2014 - Present
Self-employed September 2012 - Present
The Learning Center February 2014 - May 2014
AmeriCorps September 2011 - February 2012
Pathology Service Associates January 2012 - 2012
Logisticare Solutions June 2011 - December 2011
Assurant Specialty Property September 2010 - August 2011
Assurant Specialty Property August 2009 - September 2010
Skills
Recruiting, Customer Relations, Networking, Customer Service, Marketing, Team Leadership, Customer Satisfaction, Public Speaking, Strategic Planning, New Business Development, Leadership Development, Social Networking, Negotiation, Analysis, Call Centers, Career Counseling, Microsoft Excel, Sales, Event Planning, Nonprofits, Community Outreach, Fundraising, Teaching, Microsoft Office, Resume Writing
Education
Florence-Darlington Technical College 2014 — 2014
Certificate, Unity Secretary
Coker College 2009 — 2013
Bachelor of Science (B.S.), Sociology
Assurant Specialty Property March 2015 - Present
Assurant Specialty Property April 2011 - February 2015
Assurant Specialty Property March 2009 - April 2011
Green Devco, Inc. March 2002 - February 2008
Skills
Visio, Process Improvement, Insurance, SDLC, Software Documentation, Access, Business Analysis, Requirements Gathering, SharePoint, Data Analysis, Business Requirements, Requirements Analysis, Vendor Management, Lotus Notes, Call Centers, Analysis, Training, Property & Casualty..., Change Management, Project Management
Education
Carlos Albizu University - Miami Campus 2013 — 2015
Currently working on Master of Science, Industrial and Organizational Psychology
Trinity International University-Florida 2002 — 2004
Bachelor's degree, Organizational Leadership
Black Knight Financial Services Data & Analytics February 2014 - Present
Lender Processing Services, Inc. (LPS) June 2013 - February 2014
ISR INFO WAY INC July 2012 - February 2014
Assurant Specialty Property July 2012 - June 2013
SAPID INC June 2010 - July 2012
Union Bank June 2010 - July 2012
Skills
ETL, Data Warehousing, SDLC, Data Modeling, DB2, Oracle, SQL, Requirements Analysis, Informatica, PL/SQL, Microsoft SQL Server, Testing, Data Analysis, SSIS, T-SQL, SOA, Teradata, Datastage, User Acceptance Testing, Business Intelligence, Unix Shell Scripting, Business Objects, OBIEE, Cognos, Crystal Reports, Databases, Unix, Shell Scripting, SSRS, Requirements Gathering, Visio, XML, Quality Center, RDBMS, JavaScript, Coded UI, VBScript, Integration, SharePoint
Education
California State University-Fullerton 2007 — 2009
Master's degree, Electrical Engineering
SRKR Engineering College 2002 — 2006
Bachelor's degree, Electrical and Electronics Engineering
Nationwide Insurance January 2011 - Present
Assurant Specialty Property January 2010 - January 2011
NATIONWIDE INSURANCE. — Maryland and Mississippi January 2003 - January 2010
GOODYEAR TIRE & RUBBER CO January 1994 - January 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML
Education
The Institutes
Associate; Associate, Claims; General Insurance
Catonsville Community College
Business Administration
University of Maryland Baltimore County
Computer Science
Columbia University in the City of New York September 2015 - Present
Milliman July 2015 - August 2015
PING AN INSURANCE (GROUP) COMPANY OF CHINA ,LTD May 2015 - June 2015
NBCUniversal, Inc. September 2013 - June 2014
Assurant Specialty Property June 2013 - August 2013
University of Georgia Athletic Center March 2011 - May 2013
University of Georgia Bookstore November 2010 - May 2013
Skills
Fluent in Mandarin..., Microsoft Office, Customer Service, Marketing, Statistics, Sales, Budgets, PowerPoint, Microsoft Excel, Microsoft Word, Public Speaking, Research, Data Analysis, Social Media, Accounting, Leadership, Teamwork, Management, Event Planning
Education
Columbia University in the City of New York 2015 — 2016
Master of Science (M.S.), Actuarial Science, 4.06
University of Georgia - Terry College of Business 2010 — 2013
Bachelor, Business Administration; Risk Management and Insurance, 3.82
Seattle Central Community College 2008 — 2010
Association of Arts, Business, 3.88
Kareo December 2011 - Present
NWP Services Corporation May 2011 - July 2011
Assurant Specialty Property November 2007 - December 2009
Assurant Specialty Property September 2004 - November 2007
Assurant Specialty Property April 2004 - September 2004
Pam Archery January 2001 - April 2004
Education
Summit Career College
Medical Assistant Certificate
Orange Coast College
Associates Degree
Orange Coast Middle College High School
High School Diploma
California State University-Fullerton
Assurant Specialty Property April 2014 - Present
Assurant Specialty Property June 2013 - Present
WNC First Insurance Services January 1997 - June 2013
Balboa Insurance Group 1985 - 1997
Skills
Insurance, Underwriting, Property & Casualty..., Marketing, Process Improvement, Sales Management, Management, Risk Management, Claim, Financial Analysis, Commercial Insurance, Brokers, Vendor Relationship...
Education
California State University-Long Beach 1979 — 1980
Business Administration and Management, General
California State University-Fullerton
BA, Business Admin
Assurant Specialty Property December 2014 - Present
Skills
Web Services, XML, Software Development, C#, Unix
Education
CSU Stanislaus 1998 — 2000
Bachelor of Science, Computer Science
Assurant Specialty Property September 2004 - Present
Skills
Insurance, Visio, Process Improvement, Business Analysis, Call Centers, Business Requirements, Lotus Notes, User Acceptance Testing, Property & Casualty..., Analysis, Access, Data Analysis, Team Building, Requirements Gathering, Customer Service, Leadership, Microsoft Office
Education
National University 2013 — 2015
Bachelor of Science (BS), Information Systems
California State University-Fullerton 2000 — 2002
BA, Radio-TV-Film
Assurant Specialty Property February 2007 - Present
Farmers Insurance January 2000 - June 2005
Skills
General Insurance, Property & Casualty..., Employee Benefits, Commercial Insurance, Insurance, Applicant Tracking..., Liability, Process Improvement, Underwriting, Customer Service, Claim, Team Building, Leadership, Analysis, Risk Management, Casualty Insurance
Education
California State University-Fullerton 1989 — 1991
Bachelor of Science (B.S.)
St Paul High 1981 — 1985
Saint Philip 2005 - 2014
Assurant Specialty Property May 2008 - August 2013
Pipeline Data, Inc. June 2006 - November 2007
Primerica Shareholders Services December 1997 - June 2006
The Emory Clinic October 1994 - November 1997
Joan Glancy Memorial Hospital August 1989 - September 1994
Skills
SharePoint, Integration, Technical Writing, Visio, Training, Software Documentation, Project Management, Customer Service, Microsoft Office, Disaster Recovery, HTML, Outlook, Team Leadership, E-commerce, Management, Troubleshooting, Testing, PowerPoint, Risk Management, MS Project, Business Process..., Technical Support, Quality Assurance, Call Centers, Databases, Process Improvement, Analysis, Access, Microsoft Word, Business Analysis, SDLC
Education
University of Phoenix 2010 — 2012
Master of Health Administration, Health/Health Care Administration/Management
University of Phoenix 2010 — 2012
MHA, Informatics
Clark Atlanta University 1980 — 1988
Bachelor of Science (BS), Biology, General
Charlotte Amalie High School 1980 — 1984
diploma, Biology/Pre-Med
Assurant Specialty Property May 2012 - Present
RYLA Inc. October 2009 - March 2011
Draper & Associates December 2007 - February 2009
Recall June 2006 - November 2007
Web.com March 2003 - May 2006
Wachovia Bank December 1995 - November 2001
Education
Clayton State University 2011 — 2011
Project Management
Cheyney University of Pennsylvania 1992 — 1994
Bachelors of Science, Business Administration/Finance
University of Pittsburgh 1984 — 1986
Engineering
Assurant Specialty Property May 2011 - Present
Assurant Specialty Property April 2008 - June 2011
Assurant Specialty Property August 2006 - April 2008
Assurant Specialty Property October 2004 - August 2006
Safeco 2003 - 2005
Skills
Visio, Process Improvement, Hazard Recognition, Insurance, Business Analysis, Data Analysis, Requirements Gathering, SDLC, Software Documentation, Customer Service, Vendor Management
Education
California State University-Fullerton 2002 — 2006
Assurant Specialty Property August 2012 - Present
Assurant Specialty Property January 2011 - August 2012
Aetna August 1999 - February 2010
Travelers Insurance 1995 - 1999
Crawford & Company 1994 - 1995
Ebon Research Systems / Department of Justice-DEA 1991 - 1995
Education
University of Phoenix 2002 — 2004
MBA, Business Administration
Central State University 1983 — 1988
BS - marketing, Marketing
Xypro March 2013 - Present
Assurant Specialty Property February 2012 - 2012
Continental dataGraphics November 1999 - April 2011
Disney Worldwide February 1997 - April 1999
Skills
COBOL, SCOBOL, powerbuilder, Crystal Reports, Microsoft SQL Server, Access, ASP, Integration, SQL, Databases, Software Development
Education
California State University-Los Angeles 1983 — 1984
Information Systems
Assurant Specialty Property May 2014 - March 2015
QBE Insurance June 2009 - February 2014
BAX Global October 1998 - October 2008
American Sterling 1994 - 1998
Parker Aerospace June 1986 - November 1992
Parker Hannifin 1986 - 1992
Skills
SDLC, Requirements Analysis, Requirements Gathering, Software Development, Software Documentation, Microsoft SQL Server, EDI, Business Analysis, Testing, Visio, Software Project..., Integration, Process Improvement, Agile Methodologies, JCL, C#, Visual C#, SSRS, SSIS, ETL
Education
California State University-Fullerton 1982 — 1987
Bachelor of Science (B.S.), Computer Science
University of California, Irvine
TechLink Systems August 2011 - Present
SMCI March 2007 - May 2011
Assurant Specialty Property 2005 - February 2007
Mitsubishi Motors 2002 - 2004
Avery Dennison 1999 - 2002
EDS 1987 - 1999
MCI Systemhouse 1987 - 1999
Skills
Process Improvement, Business Analysis, Visio, Vendor Management, Project Management, Program Management, MS Project, Requirements Analysis, Change Management, Integration, Team Leadership, Analysis, Customer Service, Test Planning, Testing, Management, Quality Assurance, Training, Software Documentation, SDLC, Outsourcing, Software Project..., Business Process, Business Process..., PMP, Cross-functional Team..., Agile Methodologies, Business Intelligence
Education
Saisoft 2009 — 2009
PMP Certification - SDLC Project Management II - MS Project
Cal State Fullerton 1999 — 2001
Webmaster Certification, HTML, Javascript, Mastering Website Fundamentals
Coastline Community College 1986 — 1988
AA, Management
Assurant Specialty Property July 2014 - Present
Assurant Specialty Property November 2012 - Present
Assurant Specialty Property July 2010 - November 2012
Assurant Specialty Property January 2009 - July 2010
Assurant Specialty Property June 2008 - January 2009
Assurant Specialty Property March 2006 - May 2008
Assurant Specialty Property October 2001 - March 2006
Assurant Specialty Property August 1999 - September 2001
Burdines 1986 - 1997
Skills
Process Improvement, Vendor Management, Visio, Software Documentation, Insurance, Team Building, Outlook, Data Entry, Access, Leadership, Business Analysis, Training, Call Centers, Analysis, Data Analysis, Risk Management
Education
University of Miami 2011 — 2014
Bachelor's degree, Communication and Media Studies
Chabot College 1984 — 1986
Commercial Art, Commercial Art
Newark Memorial High School 1980 — 1984
Diploma, General Studies
Assurant Specialty Property Executive AssistantAssurantSeptember 2003 - Present
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Impeccable Organization...
Education
Central Michigan University 1996 — 2002
Master's degree, Information Resources Management
Cross Creek Animal Hospital October 2009 - May 2010
Assurant Specialty Property September 2001 - March 2008
Skills
Data Entry, Time Management, Veterinary Medicine, Customer Service, Telephone Skills, Microsoft Office, Microsoft Excel, Filing, Outlook, Leadership, Veterinary, Training, Team Building, Marketing
Education
Columbus State Community College 2008 — 2008
certificate in progress, Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Assurant Specialty Property March 2006 - Present
CL SaaS Project 2014 - 2014
SAFECO FIS 1987 - 2006
Mid Continent Computers, Inc. 1982 - 1987
United States Navy 1976 - 1981
Education
Coleman College
Information Technology
ZeniMax Online Studios April 2014 - Present
ZeniMax Online Studios January 2013 - March 2014
Wolters Kluwer - CT Lien Solutions August 2010 - January 2013
In-Touch Corp December 2009 - May 2010
Assurant Specialty Property May 2005 - March 2009
Assurant Specialty Property November 2003 - May 2005
Books on Tape, Inc January 1998 - September 2003
Skills
Call Center, Customer Service, Insurance, Quality Assurance, Team Building, Account Management, Microsoft Excel, Microsoft Office, Lotus Notes, Customer Support, Salesforce.com, Microsoft Word, Process Improvement, Budgets, Outlook, Customer Satisfaction, Project Management, Software Documentation, Team Leadership, Call Centers, Customer Retention, Training, Troubleshooting
Education
California State University-Fullerton 1989 — 1992
History
Pierce College 1985 — 1988
Assurant Specialty Property October 2013 - Present
WorkflowOne January 2013 - October 2013
WorkflowOne January 2012 - January 2013
WorkflowOne November 2010 - January 2012
WorkflowOne February 2009 - November 2010
WorkflowOne February 2008 - October 2008
Cedarville University August 2007 - May 2008
Skills
Employee Relations, Talent Acquisition, Benefits, Performance Management, Coaching, HRIS, Employment Law, HR Consulting, Internal Investigations, Recruiting, Policy Writing, Written & Oral..., Microsoft Excel, Team Leadership, Customer Service, Personnel Management, Leadership, Onboarding, Process Improvement, Employee Benefits, FMLA, COBRA, Health Savings Accounts, Exit Interviews, Exit Surveys, Employee Training
Education
Cedarville University 2004 — 2008
Bachelor of Arts, Business Management
Florence-Darlington Technical College August 2008 - Present
ADP June 2006 - May 2008
Assurant Specialty Property February 2003 - May 2006
Target June 2002 - January 2003
United States Navy September 1980 - May 2002
Education
Capella University 2008 — 2011
MS, Training & Performance Improvement
Southern Illinois University, Carbondale 2001 — 2003
BS, Workforce Education Training and Development
Florence Darlington Technical College 1999 — 2001
AA, Liberal Arts
The Weather Channel January 2014 - Present
Association of American Medical Colleges (AAMC) 2015 - 2015
AutoTrader.com July 2013 - December 2013
InterContinental Hotels Group May 2011 - May 2013
Assurant Specialty Property June 2009 - May 2011
SunTrust Bank June 2005 - March 2010
Freddie Mac January 2004 - June 2005
Medco February 2002 - June 2003
AIG January 2001 - February 2002
Skills
SOA, Java, REST, SOAP, Oracle, Linux, DB2, Hibernate, EJB, SQL, Microsoft SQL Server, WSDL, Jenkins, AJAX, Struts, Windows, NOSQL, Tomcat, Jersey, Core Java, Weblogic, J2EE Application..., Java Web Services, Spring, J2EE Web Services, Multithreading, JAXB, JAX-WS, CXF, JSF, JSP, JSON, XML, JMS, Jira, agile, scrum, Solaris, SQL Tuning, JPA, Javasript, JBoss Application Server, HTML5, Photoshop, CSS, Swing, Gradle, RabbitMQ
Education
Carnegie Mellon University
business owner January 2014 - Present
Assurant Specialty Property 2010 - 2013
3DSP 2001 - 2009
Skills
Testing, Regression Testing, Quality Assurance, Test Automation, Agile Methodologies, Requirements Gathering, Windows, Scrum, Visio, Software Development
Education
California State University-Long Beach 1999 — 2000
M.S.
East China University of Science and Technology
B.S.
Assurant Specialty Property May 2013 - Present
TeleCommunication Systems, Inc. February 2010 - January 2013
AmerisourceBergen May 2002 - April 2005
AOL Time Warner May 2000 - August 2001
FileNet Corp. August 1995 - May 2000
Skills
Test Automation, User Acceptance Testing, Quality Center, Test Planning, Scrum, Software Quality..., Test Cases, Project Management, SDLC, Quality Assurance, Agile Methodologies, Testing, Bugzilla, Mobile Applications, Manual Testing, Mobile Devices, Java, Android, Regression Testing, Web Applications, Troubleshooting
Education
California State University-Long Beach
B.S., Computer Science
Tennis Shark January 2003 - Present
OneWest Bank January 2011 - December 2011
Assurant Specialty Property September 2005 - January 2010
Gateway June 2003 - May 2004
Gateway June 2000 - May 2003
Gateway June 1999 - May 2000
Productivity Point International January 1998 - May 1999
ExecuTrain Corporation January 1996 - January 1998
ExecuTrain March 1994 - January 1996
Education
California State University-Long Beach 1988 — 1993
BA, Speech Communications/Marketing
Assurant Specialty Property September 2014 - Present
Transfreight/Patrick Staffing May 2011 - July 2011
Clark State Community College September 2008 - June 2009
Child Engagements August 2005 - December 2008
French Company November 2007 - November 2008
Internal Revenue Service March 2000 - May 2004
Patented Printing May 1999 - September 1999
Chisano Marketing Group August 1998 - April 1999
WCC Foundry August 1996 - July 1998
Skills
Access, Microsoft Excel, Microsoft Word, Microsoft Office, Account Reconciliation, Project Management, Logistics Management, Transportation, Social Media, Stakeholder Management, Small Business, Customer Service, Customer Retention, Supply Chain Management, Supply Chain, Adobe Creative Suite, PowerPoint, Promotions, Publishing, Print, Revenue Cycle, Life Cycle Assessment, Problem Solving, Sourcing, Research, Windows, Web Development, Vendor Management, Typing, Strategic Planning, Risk Assessment, Quality Management, QuarkXPress, Outsourcing, Organization, Office Management, Negotiation, New Business Development, Network Security, Networking, Kaizen, Key Performance..., 10 Key, Internal Communications, General Ledger, Flash, Firewalls, E-Learning, Economics, Compliance
Education
Park University 2009 — 2011
BS, Management/Logistics
Clark State Community College 2009 — 2010
AAB, Cyber Security Management; AAB, Criminal Justice; AAB, Supply Chain Management
Assurant Specialty Property July 2006 - Present
Cablevision 1999 - 2002
HIP of Greater New York December 1991 - December 1996
Skills
Call Center, Workforce Management, Customer Satisfaction, Billing, ACD, Call Centers, Telecommunications
Education
Hunter College 1984 — 1986
none, BAof Arts
cardinal spellman hs 1980 — 1984
Regents Diploma
Human Touch, LLC July 2010 - Present
Assurant Specialty Property April 2008 - December 2009
Assurant Specialty Property April 2003 - April 2008
Property Bureau December 2000 - April 2003
ChoicePoint September 1998 - December 2000
ChoicePoint August 1996 - September 1998
Skills
Recruiting, Customer Service, Training, Call Center, Management, Budgets, Call Centers, Customer Satisfaction, Sales Operations, Start-ups, CRM, Vendor Management
Education
California State University-Long Beach 1988 — 1993
Bachelor of Arts, Political Science
Mater Dei
Quest Preservation January 2012 - February 2013
Assurant Specialty Property September 2003 - October 2009
National Water & Power July 1999 - August 2003
Skills
Microsoft Office, Quickbooks, Excel, Access, Outlook, Word, PowerPoint, Data Entry, 10 Key, Accounts Payable, Windows, QuickBooks, Visio, Microsoft Word, Call Centers, Social Media, Customer Service, Insurance, Invoicing, Microsoft Excel, Training, Databases, Software Documentation, Microsoft Publisher
Education
Career College of California 2011 — 2012
Certificate, Business Office Administrative
Career College of California 2011 — 2012
Certificate, Business Office Admin
Henkel CEE May 2011 - Present
SAG-AFTRA January 2005 - Present
Assurant Specialty Property April 2008 - January 2010
Skills
Access, Call Center, Call Centers, Customer Service, Insurance, Outlook, Process Improvement, Training
Education
California State University-Dominguez Hills 2003 — 2008
Bachelor's degree, Business Administration and Management, General
Caliber Home Loans August 2015 - Present
Bank of America August 2011 - Present
Bank of America January 2011 - August 2011
Bank of America October 2009 - January 2011
American Airlines April 2009 - October 2009
Dallas County Community College District August 2008 - February 2009
Assurant Specialty Property 2004 - 2007
Skills
Teaching, SDLC, Performance Management, Instructor-led Training, Visio, Training, SharePoint, Sales Management, Public Speaking, Team Building, Microsoft Office, Strategic Planning, Account Management, Financial Analysis, Call Center, Microsoft Word, Recruiting, Analysis, Microsoft SQL Server, Technical Writing, Social Media, Employee Relations, Instructional Design, Business Analysis, Microsoft Excel, Customer Service, Social Media Marketing, Coaching, Technical Support, Budgets, Forecasting, Six Sigma, Data Analysis, Software Documentation, Organizational..., E-Learning, Process Improvement, Requirements Gathering, Curriculum Development, Employee Training, Event Management, Relationship Management, PowerPoint, SQL, Risk Management, Call Centers, Insurance, Policy, Vendor Management
Education
California State University-Fullerton 2004 — 2008
Master of Arts, History
Atlantic Casualty Insurance Co. 2012 - Present
Assurant Specialty Property 2011 - 2012
Great American Insurance Company Alternative Markets 1999 - 2010
Metropolitan P & C 1995 - 1998
Liberty Mutual Insurance Company 1985 - 1995
Skills
Claim, Property & Casualty..., Casualty
Education
Central Connecticut State University 1979 — 1982
B.A., Sociology
Assurant Specialty Property October 2006 - January 2010
Safeco Insurance January 2004 - October 2006
Safeco Insurance January 2000 - January 2004
Rocky Mountain Health Plans 1988 - 2000
Education
American Educational Institute, Inc.
LPCS
Colorado Mesa University
Clear Path Lending September 2015 - Present
First Direct Lending March 2015 - September 2015
Kondaur Capital Corporation December 2013 - March 2015
Carrington Mortgage Holdings February 2013 - October 2013
Promontory Financial Group, LLC January 2012 - January 2013
Assurant Specialty Property November 2007 - December 2009
Option One Mortgage May 2007 - November 2007
AMC Mortgage Services June 2004 - March 2007
QBE FIRST February 1999 - June 2004
ZC Sterling 1999 - 2004
Skills
Loans, Credit, Quality Assurance, Finance, Auditing, Mortgage Servicing, Management, Default, Loss Mitigation, Banking, Loan Servicing, Software Documentation, Microsoft Excel, Financial Services, Risk Management, Insurance, Customer Service, Mortgage Lending, Vendor Management, Analysis, Process Improvement, Financial Analysis, Policy, Mortgage Banking, Compliance, Budgets, Access, Call Centers, Time Management, FHA, Loan Modifications, Underwriting, Financial Risk, Bankruptcy, Loan Origination, Residential Mortgages, Due Diligence, Vendor Audit, Encompass, Fidelity/MSP/CPI, Fiserv, LPS, Archer, HMDA, Credit Analysis, Refinance, Internal Audit, Asset Management, Leadership
Education
Coastline Community College 2010 — 2012
None, Accounting
University High School 1993 — 1997
High School Diploma
Pacifica Elementary 1986 — 1992
Axis Technical Group June 2015 - Present
NAMM California November 2013 - May 2015
Hyundai Capital America January 2013 - October 2013
Assurant Specialty Property December 2010 - December 2012
Pulte Homes June 2006 - December 2010
Skills
SDLC, Visio, Quality Assurance, Business Analysis, Requirements Gathering, Requirements Analysis, SharePoint, Software Quality..., Test Planning, Process Improvement, Vendor Management, Access, Software Documentation, Waterfall, MS Project, Agile Methodologies, Software Project..., SQL, Microsoft Project
Education
California State University-Fullerton 2010 — 2012
Masters of Business Administration (MBA)
The University of Texas at Dallas 1999 — 2003
Business Administration, Management Information Systems
KPMG US October 2014 - Present
Assurant Specialty Property March 2013 - October 2014
Georgia State University January 2011 - December 2012
Havertys Furniture March 2011 - June 2011
Skills
SAS, SPSS, SQL, R, Statistics, Stata, Excel, Access, Logistic Regression, SUDAAN, Linux, Python, Tableau, Regular Expressions, Predictive Modeling, Data Visualization, Time Series Analysis, Data Mining, Statistical Modeling
Education
Georgia State University 2011 — 2012
MS, Managerial Sciences/Business Analysis
Georgia State University 2009 — 2011
MA, Economics
China Pharmaceutical University 2002 — 2006
Bachelor, International Economics and Trade
City of Brookhaven Police Department May 2015 - Present
Assurant Specialty Property April 2014 - May 2015
City of Decatur Municipal Court June 2010 - October 2013
City of Decatur Personnel Office February 2010 - June 2010
Columbus/Muscogee County Office of the Solicitor August 2009 - December 2009
Dillards November 2006 - September 2009
Skills
Background Checks, Customer Service, Time Management, Courts, Data Entry, 10 Key, Nonprofits
Education
Columbus State University 2005 — 2009
BS, Criminal Justice
SunTrust May 2015 - Present
Verizon January 2015 - March 2015
GE Power & Water October 2014 - February 2015
The Home Depot June 2014 - January 2015
Assurant Specialty Property February 2014 - June 2014
AT&T June 2012 - February 2014
Florida Department of Education February 2012 - June 2012
Delta Air Lines June 2011 - December 2011
University System of Georgia November 2002 - May 2011
Cobb County Schools August 1999 - August 2002
Skills
Training, Leadership, Leadership Development, Instructional Design, E-Learning, Management, Instructor-led Training, Program Management, Public Speaking, Project Management, Employee Training, Blended Learning, Coaching
Education
Capella University
Masters of Science, Education, Specialization: Training & Performance Improvement
Florida Agricultural and Mechanical University
Bachelors, Business Administration
Florida State University
Education
Assurant Specialty Property July 2012 - Present
Assurant 2009 - July 2012
Skills
Call Centers, Data Entry, Event Planning, Access, Administrative..., PowerPoint, Customer Experience, Microsoft Excel, Operations Management, Process Improvement, Customer Service, Training, Vendor Management, Leadership, Recruiting, Sales
Education
Geogia State University 1987 — 1989
Clemson University 1985 — 1987
Assurant Specialty Property
Education
California State University-Los Angeles 1990 — 1992
B. S. Computer Science, Undergraduate
Life Management Institute 1986 — 1988
FLMI designation, Life Insurance
De La Salle University 1981 — 1984
Master of Business Administration (MBA)
Mapua Institute of Technology 1976 — 1979
Management & Industrial Engineering
Assurant Specialty Property March 2014 - Present
National Investigations November 2013 - Present
State of NY April 1999 - October 2013
Skills
Criminal Investigations, Interrogation, Private Investigations, Police, Internal Investigations, Investigation, Fraud, Criminal Justice, Evidence, Crime Prevention, Counterintelligence, Enforcement, Background Checks, Firearms, Law Enforcement, Surveillance, Security Operations, Executive Protection, Homeland Security, Public Safety
Education
City University of New York-John Jay College of Criminal Justice 1992 — 1996
Bachelor's degree, Criminal Justice/Law Enforcement Administration
Assurant Specialty Property December 2011 - Present
Assurant Specialty Property 2004 - 2011
Manufacturers Hanover Trust 1983 - 1986
Skills
Insurance, Property & Casualty..., Account Management, Customer Service, Customer Retention
Education
City University of New York-Hunter College
Bachelor of Arts (BA), Economics
Assurant Specialty Property April 2008 - Present
Education
Clark State Community College 2008 — 2010
Criminal Justice and Corrections
Urbana High School 2001 — 2005
Assurant Specialty Property January 2006 - Present
Maytag July 1988 - March 2006
Skills
Employee Benefits, Workers Compensation, Employee Engagement, Deferred Compensation, Employee Relations, Succession Planning, Benefits Administration, Performance Management, HR Metrics, Talent Management, Workforce Planning, Talent Acquisition
Education
Clemson University 1964 — 1968
Bachelor of Arts (B.A.), History/Education
Assurant Specialty Property September 2010 - June 2012
Metro Atlanta YMCA at South Dekalb March 2001 - November 2006
Rennaissance Concourse Hotel 1996 - 2000
Skills
Typing, Data Entry, Computer Proficiency, Microsoft Office, Microsoft Excel, Microsoft Word, Lotus Notes, Kronos Timekeeping, Internet, Windows Vista, Profile Creation, Spreadsheets, Inter-personal, Communication, Customer Service, Dispatching, Interior Design
Education
Advanced Career Training 1996 — 1997
Certificate, Computer Specialist/Office Technology, 4.0
Clark State Community College
Seeking Associates Degree, Human Resources Management, 3
Assurant Specialty Property October 2012 - May 2015
Assurant Solutions April 2002 - October 2012
Oklahoma Blood Institute March 1999 - February 2000
Skills
Insurance, Claims Handling, Property & Casualty..., Customer Satisfaction, Customer Service, Data Entry, Microsoft Office, Call Center, Sales, Health Insurance, Customer Retention, Selling, Call Centers, Public Relations, Leadership, Training, Customer Experience, Outlook
Education
Cameron University 1993 — 2006
Bachelor of Science (BS), Psychology
Assurant Specialty Property June 2013 - Present
AutoZone June 2009 - July 2011
Pizza Hut March 1998 - June 2009
Skills
Customer Service, Computer Hardware, Computer Repair, Management, Automotive Repair, Automotive Electronics, Solid computer skills, computer software, Retail Sales, staffing, Communication Skills, Troubleshooting, Customer Satisfaction, Help Desk Support, Networking, Windows Vista
Education
Clark State Community College 2011 — 2013
Associate's degree, Computer Systems Networking and Telecommunications, 3.8
Experian January 2011 - Present
Assurant Specialty Property 2005 - 2010
Safeco FIS 2003 - 2005
Skills
Information Management, Business Intelligence, Data Warehousing, Databases, Business Analysis, SharePoint, ETL, Data Modeling, ITIL, SQL, Analytics, Requirements Analysis, Data Quality, Active Directory, Microsoft SQL Server, Data Management, Disaster Recovery, SDLC, Knowledge Management, Requirements Gathering
Education
Coastline Community College 2012 — 2015
Associate's degree, General Studies
Assurant Specialty Property
Skills
Customer Service, Insurance, Microsoft Office, Microsoft Excel, Team Building
Education
Clemson University 2008 — 2012
Bachelor's degree, English
Elysium Event Center March 2015 - Present
Assurant Specialty Property January 2012 - January 2015
Education
Clark Atlanta University
Bachelor's Degree, Business and Marketing
Assurant Specialty Property May 2014 - Present
O.C. Business Solutions 2007 - Present
Inbev USA 2003 - 2007
Inbev USA 2000 - 2003
Inbev USA 1999 - 2000
Kimco Staffing 1998 - 1999
Skills
Strategic Financial..., Forecasting, Financial Analysis, Finance, Customer Service, Financial Modeling, Risk Management, Financial Reporting, Business Planning, Analysis, Business Analysis, Managerial Finance, Portfolio Management, Corporate Finance, Investments
Education
California State University-Fullerton
Bachelor of Arts (BA), Business Administration, Management and Finance
Saddleback College
Associate of Arts (AA), Business Administration and Management, General
Wells Fargo Home Mortgage November 2012 - Present
Chase February 2010 - November 2012
Assurant Specialty Property March 2008 - February 2010
Education
Colorado Technical University-Online 2012 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
Florence-Darlington Technical College 2001 — 2002
Associate of Science (AS), Business Administration and Management, General
Assurant Specialty Property August 2007 - Present
ista North America February 2004 - April 2007
Verizon Wireless September 2001 - October 2003
Skills
Customer Service, Property & Casualty..., General Insurance, Public Speaking, Liability, Microsoft Office, Underwriting, Insurance
Education
Claflin University 1986 — 1991
Bachelor of Science (BS), Business Administration/Computer Science
Assurant Specialty Property 2013 - 2015
Assurant Solutions 2007 - 2013
Assurant Solutions 2004 - 2007
Skills
Team Leadership, Team Building, Customer Service, Customer Satisfaction, Process Improvement, Employee Training, Microsoft Office, Supervisory Skills, Team Management, Vendor Management, Training & Development, Vendor Relations, Quality Improvement, Quality Assurance, Call Centers, Claim, Property, Customer Retention, Microsoft Excel, Strategic Planning, Training
Education
Cameron University 1993 — 1998
Bachelor's degree, Music Education
Assurant Specialty Property October 2009 - Present
Skills
Data Analysis, Business Analysis, Insurance, Analysis, Requirements Gathering, Access, Underwriting, Financial Analysis, Risk Management, Process Improvement, Business Requirements, Microsoft Excel
Education
College of the Ozarks
Bachelor of Business Administration (B.B.A.)
College of the Ozarks
Bachelor of Business Administration (BBA), Insurance
Assurant Specialty Property July 2013 - October 2014
Credit Bureau Collections Services (CBCS) April 2012 - July 2013
Innovative Pain Solutions August 2006 - October 2010
NCR/Security National Bank August 1998 - August 2004
Reiter Dairy August 1986 - August 1998
Skills
Insurance, Invoicing, Management, Access, Customer Service, Finance
Education
Clark State Community College 1985 — 1988
Associate's degree, Computer Programming Technology
Assurant Specialty Property Customer Service RepresentativeFifth Third Bank$
Education
Clark State Community College 2014 — 2016
Associate of Science (A.S.), Computer Networking - Technical Systems - CyberSecurity
Assurant Specialty Property June 2014 - Present
Skills
Process Improvement, Management, Microsoft Office, Microsoft Excel, Insurance, Leadership
Education
California State University-Fullerton
Communications, Business/Corporate Communications
Insurance Institue of America
Associates in Risk Management, ARM