Barclaycard US
Industry: Company
DescriptionHeadquarters: Wilmington, DE Founded: 2000 Subsidiaries: Analog Analytics Inc., Wilmington Riverfront Receivables LLC, Barclays Dryrock Funding LLC Parent organizations: Barclays, Barclays Group US, Inc.
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Barclaycard US Employees
Barclaycard US June 2015 - August 2015
Barclaycard US June 2014 - August 2014
Rehoboth Beach Country Club May 2012 - September 2013
Vineyard Vines June 2012 - August 2013
Skills
Financial Analysis, Financial Services, Microsoft Office, Microsoft Word, Public Speaking, Microsoft Excel, Problem Solving, Listening to customers, Managerial Finance, Golf, Apparel, Social Networking, Customer Service, Metrics Reporting, Corporate Governance, Risk Management, Technology, Logo Design, Non-profit..., Nonprofits, Non-profit Leadership
Education
University of South Carolina - The Moore School of Business 2011 — 2015
Barclaycard US August 2014 - Present
Barclaycard US 2006 - Present
MBNA / Bank of America 1997 - 2006
Skills
Six Sigma, Process Improvement, SDLC, Vendor Management, Analysis, Team Building, Business Analysis, Change Management, Risk Management, Visio, Quality Assurance, Governance, Business Process..., Process Engineering, Requirements Analysis, Requirements Gathering, PMO, Project Delivery, Operations Management
Education
University of Delaware 1997 — 2002
BAAS, Criminal Justice / Pre Law
Barclaycard US April 2014 - Present
Barclays Capital April 2010 - April 2014
Skills
OFAC, Securities, AML, USA PATRIOT Act, KYC, FINRA, Financial Regulation, Banking, Bank Secrecy Act, LexisNexis, SAR, Anti Money Laundering, Sanctions, Internal Audit, External Audit
Education
University of Maryland University College 2014 — 2017
Master's degree, Cyber Security
University of Phoenix 2011 — 2014
Associates of Art, International Finance
University of Phoenix
Bachelor's degree, Cybercrime
Barclaycard US April 2013 - Present
Sallie Mae Bank September 2011 - April 2013
Sallie Mae Bank November 2010 - September 2011
ING DIRECT June 2009 - February 2010
ING DIRECT March 2006 - June 2009
Skills
Retail Banking, Mobile Banking, System Integration..., User Acceptance Testing, Banking Operations, Banking Technologies, Risk Management, Loss Mitigation, Business Process..., Compliance, Business Development, Product Development, Product Management, Payments, Credit Risk, Portfolio Management, Core Banking, Management, Operational Risk, Financial Services, Debit Cards, Relationship Management, Credit Cards, Internet Banking, Financial Risk, Deposits
Education
University of Delaware 2002 — 2005
Bachelors, History, Economics
Ace Lingual Executives August 2009 - Present
Barclaycard US October 2011 - December 2012
Dale Carnegie Business Group August 2009 - September 2010
Alternative Manufacturing EMS November 2008 - August 2009
Northeast Laboratory Services January 2005 - January 2008
Whatman December 2003 - January 2005
Sprint January 1991 - January 1996
Motorola Mobile Devices January 1989 - January 1991
Skills
education, sales, management, Public Speaking, Translation, Team Building, Cold Calling, Coaching, Education, Sales Management, Business Planning, Customer Service, New Business Development, Management, Training, Sales, Recruiting, Nonprofits, Leadership, B2B, Strategic Planning, Process Improvement, CRM, Analysis, Fundraising, Time Management, Sales Process, Marketing, Leadership Development, Small Business, Staff Development, Executive Coaching, Employee Training, Organizational..., Entrepreneurship, Workshop Facilitation, Strategy, Management Consulting, Teaching, Team Leadership, Performance Management, Business Coaching, Consulting, Spanish, Executive Development, Sales Presentations, Advertising, Talent Acquisition, Culture Change, Market Research
Education
The University of New Mexico 2006 — 2009
Bachelor's Degree, Adult Education of Foreign Languages, minor in TESOL
University of New Mexico 1984 — 1989
Adult Education, Spanish/TESOL
Barclaycard US September 2014 - Present
U.S. Bank August 2012 - August 2014
JPMorgan Chase February 2011 - August 2012
JPMorgan Chase March 2006 - February 2011
JPMorgan Chase March 2004 - March 2006
JPMorgan Chase March 2003 - March 2004
JPMorgan Chase May 2002 - March 2003
JPMorgan Chase October 1999 - March 2002
Skills
Regulations, Vendor Management, Interpersonal Skill, Microsoft Excel, Microsoft Word, Microsoft Project, Microsoft Visio, Microsoft Powerpoint, Negotiation, Leadership, Process Improvement, Finance, Training, Risk Management, Software Documentation, Management, Business Process, Banking, Relationship Management, Business Analysis, Credit Cards, Change Management, SharePoint, Business Process..., Insurance, Data Analysis, Call Centers, Team Building, Operations Management, Financial Services, Credit Risk, Consumer Lending, Business Requirements, Credit Analysis, Requirements Analysis, Integration, SDLC, User Acceptance Testing, Financial Risk, Business Intelligence, Software Project..., IT Strategy, Contract Negotiation, Customer Service, Operational Risk..., Analytics, Quality Center, Agile Methodologies, Defect Tracking, PMO
Education
Wesley College 2006 — 2008
MBA, Business Administration and Management, General
University of Delaware 1997 — 2002
BA, Criminal Justice, Black American Studies
Barclaycard US July 2014 - Present
ACAMS April 2013 - Present
Barclaycard June 2013 - June 2014
Capital One 360 August 2010 - June 2013
ING DIRECT August 2010 - November 2011
ING DIRECT August 2010 - December 2010
TD Bank August 2006 - July 2010
Skills
AML, Bank Secrecy Act, Compliance, OFAC, Banking, USA PATRIOT Act, Sanctions, Investigations, Internet Banking, KYC, Retail Banking, Fraud, Financial Risk, Sanction, Regulations, CAMS, Credit, Certified Anti-Money..., Risk Management, Private Investigations, Anti Money Laundering
Education
Utica College 2015 — 2017
Executive M.S. in Economic Crime Management (Financial Crimes and Compliance Management)
Rowan University 2002 — 2006
B.A., Communicatations
Fiserv Lending Solutions September 2013 - Present
Oakbrook Solutions 2011 - April 2015
Barclaycard 2010 - 2011
BARCLAYCARD US 2010 - 2011
Evergreen Investments 2006 - 2010
Delaware Investments 1996 - 2006
PNC Bank 1978 - 1995
Skills
Project Management, Budgeting and Planning, Business Analysis, Operations and..., Relationship Management, Accounting/Reconciliatio..., Quality Control, Training of deliverables
Education
Rosemont College
MBA, Management
Saint Joseph's University
BS, Human Services Administration
The George Washington University
Project Management
Barclaycard US February 2015 - Present
Caesars Entertainment Corporation(via Crescent Solutions) March 2014 - December 2014
Allegiant Air October 2011 - January 2014
Vegas.com November 2008 - October 2011
MGM Grand March 2008 - October 2008
GLI (Gaming laboratory Inc) January 2007 - March 2008
Chevron Texaco January 2003 - November 2006
Chevron Texaco June 2001 - September 2001
Skills
Software Quality..., Databases, SharePoint, SDLC, SQL, Visio, Unix, Scrum, Agile Methodologies, Microsoft SQL Server, JIRA, Quality Assurance, Software Development, Testing, Java, Software Project..., Test Planning, HP Quality Center, Project Management
Education
The University of Texas at Arlington
Barclaycard US June 2014 - Present
ATI Physical Therapy August 2011 - June 2014
Easter Seals, Inc. February 2013 - June 2013
University of Delaware February 2013 - June 2013
Hockessin Athletic Club April 2012 - June 2013
Glasgow High School November 2012 - February 2013
Starbucks July 2008 - August 2011
Christiana Care Health System June 2009 - August 2009
Skills
Cpr Certified, Community Outreach, Process Scheduler
Education
University of Delaware 2009 — 2013
Bachelor of Science (B.S.), Health Behavior Science Minor Coaching Science
Barclaycard US July 2008 - Present
The BOSS Group June 2008 - December 2009
Bailey Brand Consulting January 2008 - May 2008
Al Paul Lefton Co. May 2006 - July 2006
Ballinger May 2005 - August 2005
Skills
Illustrator, Web Design, Graphic Design, Adobe Creative Suite, Corporate Identity, Brochures, Logo Design, Corporate Branding, Branding & Identity, InDesign, Photoshop, Art Direction, Layout
Education
Philadelphia University 2004 — 2008
BS, Graphic Design Communication
Sallie Mae March 2013 - Present
Sallie Mae September 2011 - March 2013
Barclaycard US May 2010 - August 2011
YMCA of Delaware 2005 - August 2011
Barclaycard US August 2007 - May 2010
Barclaycard US June 2006 - June 2007
Skills
Management, Strategy, Segmentation, Customer Service, Marketing, Corporate Communications, Multi-channel Marketing, Time Management, Marketing Communications, Marketing Strategy, Budgets, Relationship Management, Email Marketing
Education
University of Delaware 2003 — 2007
BS, Marketing and Management
Sallie Mae June 2011 - Present
Barclaycard June 2008 - December 2010
Barclaycard US June 2006 - June 2008
MBNA America/Bank of America January 1999 - January 2006
Palladian Travel Services January 2000 - January 2001
Skills
Management, Product Management, Strategy, Credit Cards, Analytics, Business Strategy, Portfolio Management, Segmentation, Banking
Education
University of Massachusetts, Amherst 1995 — 1999
Bachelor of Arts, Economics; Finance
Barclaycard US November 2014 - Present
JPMorgan Chase October 2011 - November 2014
JPMorgan Chase July 2010 - October 2011
JPMorgan Chase July 2002 - July 2010
Bank One March 2001 - June 2002
Bank One August 2000 - February 2001
Bank One July 1999 - August 2000
Susquehanna Partners, G.P. April 1995 - June 1999
Skills
Integration, Software Development, Project Management, Operating Systems, Servers, Unix, Strategic Financial..., Management, Data Warehousing, Solaris, Perl, DNS, SDLC, Change Management, Architecture, Project Planning, Databases, Quality Assurance, Disaster Recovery, Linux, Architectures, Vendor Management, Business Analysis
Education
University Of Delaware 1990 — 1994
Bachelor of Science (B.S.), Computer and Information Sciences
Bank of Nevada September 2015 - Present
Bank of America February 2015 - September 2015
Barclaycard US December 2014 - January 2015
People's United Bank January 2013 - October 2014
Hersam Acorn Newspapers September 2013 - May 2014
Hersam Acorn Newspapers September 2012 - December 2012
Skills
Customer Service, Social Media, Journalism, Social Networking, Microsoft Word, Sports, PowerPoint, News Writing, Feature Articles, Storytelling, Outdoor Recreation, Fundraising, Alumni Relations, Criminal Justice, Creative Writing, Newspapers, Newsletters, Data Entry, Newspaper, Social Media Marketing, Publishing, Research, Blogging, Interviews, WordPress, Marketing, New Account Opening, Teamwork, Customer Oriented, IRA basics, Advanced account opening, Freelance Writing, Business Account opening, Compliance, Credit Card Applications, Fraud Detection, Fraud Analysis, LexisNexis, Cash Handling, Cash Shipment..., TSYS, Account Review
Education
Western Connecticut State University 2010 — 2012
Bachelor of Arts (B.A.), History, Graduate
Three Rivers Community College 2007 — 2010
Associate's degree, Criminal Justice
Barclaycard US April 2011 - Present
Barclays April 2009 - March 2011
Barclaycard July 2007 - December 2008
Ogilvy & Mather January 2005 - June 2007
MBNA 1996 - 2005
Skills
Strategy, Management, Leadership, Analytics, Process Improvement, Credit Cards, Marketing Communications, Financial Services, Project Management, New Business Development, Risk Management, Relationship Management, Marketing, Marketing Strategy, Market Research, Vendor Management, Banking, Requirements Analysis, Customer Experience
Education
University of Phoenix 2002 — 2006
Bachelor of Business Administration (BBA)
University of Delaware 1996 — 2000
Barclaycard US January 2014 - Present
Barclaycard April 2012 - January 2014
Harmony Beverage May 2007 - April 2012
Jack Frost/Big Boulder Resorts January 2005 - March 2012
Locust Lake Village May 2004 - August 2007
Skills
Customer Service, PowerPoint, Microsoft Word, Editing, Facebook, Time Management, Microsoft Excel, Microsoft Office, Analysis, Social Media, Financial Analysis, Credit Risk, Credit Management, Credit Analysis, English
Education
Penn State University 2007 — 2011
Bachelor of Arts, English
Pennsylvania State University 2007 — 2011
Bachelor of Liberal Arts, English
Barclaycard US September 2015 - Present
Barclaycard US October 2011 - September 2015
ING DIRECT January 2010 - November 2011
ING DIRECT February 2008 - December 2009
ING DIRECT June 2006 - January 2008
Skills
QRM, IFRS, US GAAP, Stress Testing, Financial Forecasting, Funds Transfer Pricing, Forecasting Models, Retail Banking, Analysis, Financial Modeling, Finance, Forecasting
Education
University of Delaware 2005 — 2006
Masters, Economics
University of Delaware 2000 — 2004
Bachelor of Science, Finance, Economics, Management
GoSecure November 2014 - Present
The Home Depot July 2014 - November 2014
Citco Fund Services February 2014 - June 2014
Belk March 2012 - February 2014
TIAA-CREF September 2010 - February 2012
Barclaycard US September 2006 - January 2010
Catholic Health East May 2006 - August 2006
Children's Hospital of Philadelphia June 1998 - May 2006
Skills
Information Security, CISSP, Security, Computer Security, PCI DSS, Vulnerability Management, Windows, Network Security, Enterprise Architecture, Vulnerability Assessment, Security Policy..., Security Compliance, Linux, IDS, Disaster Recovery, Cloud Security, Risk Management, Web Proxy, Security Patch..., Governance, Proxy, CCSK, RSA Archer, Firewall Review, Identity Management, Mobile Device Management, Crypto, SSL Certificates, Database Security, SOX Compliancy
Education
University of Delaware 2000 — 2003
MBA
Washington University in St. Louis 1989 — 2003
Bachelor's degree, Political Science
Barclaycard US May 2014 - Present
BarclayCard US September 2009 - May 2014
CapitalOne December 2006 - September 2009
Procter & Gamble January 2005 - December 2006
FedEx Corporate Services June 2000 - December 2004
DaimlerChrysler June 1999 - December 1999
Steelcase Strafor May 1995 - December 1996
Skills
CRM Solution..., Unica Affinium Campaign, Omniture, Adobe Test and Target, Adobe Site Catalyst, Customer Acquisition, Customer Relationship..., SEO, PPC, Display Advertising, Email Marketing, Affiliates Marketing, Social Media Marketing, Mobile Marketing, Landing Page..., A/B testing, Multivariate Testing, CRM, Relationship Marketing, Online Advertising, Brand Management, Integrated Marketing, Web Analytics, Affiliate Marketing, Online Marketing, Product Marketing, Segmentation, E-commerce, Strategy, B2B, Direct Marketing, Analytical Skills, Digital Marketing, Retention Management, Social CRM, BtoB
Education
University of South Carolina-Columbia 1998 — 2000
MBA, International Business/Marketing
Institut Supérieur de Commerce et dAdministration des Entreprises 1992 — 1995
BS, Marketing/Management
Lycee Descartes 1986 — 1992
Economics
Barclaycard US November 2014 - Present
McKinsey & Company January 2012 - October 2014
Princeton University September 2006 - September 2011
Skills
Mathematical Modeling, Chemical Engineering, Data Analysis, Management Consulting, Corporate strategy, Corporate Finance, Distribution Strategy -..., Financial Modeling
Education
Princeton University 2006 — 2011
PhD, Chemical Engineering
University of Delaware 2002 — 2006
BS, Chemical Engineering
JPMorgan Chase & Co. October 2014 - Present
Indepe May 2011 - October 2014
GSI Commerce October 2010 - April 2011
Barclaycard US January 2006 - July 2010
Boys and Girls Club 2006 - 2007
MBNA AMERICA/ BANK OF AMERICA January 2004 - January 2006
MBNA/Consumer Services January 2001 - January 2004
MBNA/Consumer Services January 1998 - January 2001
MBNA/Consumer Services January 1995 - January 1998
BANK OF NEW YORK (DE) January 1992 - January 1995
Skills
Strategic Planning, Forecasting, Strategic Sourcing, Call Center, Consumer Services, Fraud Prevention, Fraud Analysis, Fraud Investigations, Business Process..., Fraud, Six Sigma, Analytics, Data Analysis, Data Mining, Wire Fraud, Bank Fraud, Financial Crimes..., Financial Investigation, Financial Risk, CRM, Call Centers, E-commerce, Customer Satisfaction, Risk Management, Credit, Management, Cross-functional Team..., Strategy, Vendor Management, Process Improvement, Banking, Finance, IT Strategy, Integration, Program Management
Education
WILMINGTON UNIVERSITY 1996 — 1998
M.B.A
University of Delaware 1984 — 1987
B.A
HTH Worldwide May 2015 - Present
Advance Central Services, Inc. May 2012 - May 2015
Barclaycard US November 2011 - March 2012
Lincoln Financial Group March 2011 - November 2011
Lincoln Financial Distributors November 2007 - May 2011
Lincoln Financial Network October 2006 - November 2007
Lincoln Financial Advisors December 2004 - October 2006
FedEx October 2003 - November 2004
Wal-Mart Stores Inc May 2003 - October 2003
Sprint PCS June 2001 - December 2002
Skills
Salesforce.com, Business Analysis, Business Requirements, Testing, Visio, Insurance, Access, Training, CRM, Management, Project Management, Information Technology, Enterprise Software, Business Process, Vendor Management, Financial Services, Process Improvement, Team Leadership, SDLC, Customer Service, Program Management, Digital Media, Social Media, Quality Assurance, Software Documentation
Education
Stevens Institute of Technology 1998 — 2000
Masters of Science, Information Science; Information Management, 3.5
Sonoma State University 1987 — 1989
Bachelor of Science, Applied Mathematics; Computer Science, Math
Western Kentucky University 1981 — 1984
Math, Computer Science
Lang Development Group June 2015 - Present
barclaycard January 2014 - June 2015
Center for Economic Education and Entrepreneurship (University of Delaware) November 2012 - December 2013
Barclaycard US June 2013 - August 2013
Skills
Teamwork, Time Management, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Office Management, Public Speaking, Team Building, Microsoft Office, Social Media, English, Group Work, Research, Recruiting, Internships, Scheduling, Microsoft Publisher, Leadership, Learning & Development
Education
University of Delaware 2011 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
Ursuline Academy 2007 — 2011
High School Diploma
Barclaycard US May 2013 - Present
Barclaycard US November 2011 - May 2013
Barclaycard US July 2008 - November 2011
Barclaycard US June 2004 - July 2008
AGT International, Inc July 1999 - October 2003
IBM Global Services July 1998 - July 1999
Skills
Java, Software Development, Oracle, Business Process, SDLC, Unix, Architecture, Management, Integration, Process Engineering, Business Process Design, Credit Cards, Business Analysis, Architectures, XML, IBM BPM, WebSphere Application..., Weblogic, Voice User Interface..., SOA, WebSphere, Avaya, Agile & Waterfall..., IVR, Web Services, J2EE Application..., Spring, MVC Architecture, Technical Writing, Professional Mentoring, DDD, CQRS
Education
Ohio University 1993 — 1998
Bachelor of Arts, Computer Science
The Recovery Place May 2013 - Present
United States Postal Service September 2008 - June 2012
Barclaycard US June 2011 - August 2011
University of South Florida August 2007 - January 2008
Skills
Microsoft Excel, Data Analysis, Marketing, Social Media Marketing, Google Adwords, Market Research, Analytics, PPC, Google Analytics, Salesforce.com, Microsoft Word, Microsoft Office, Web Analytics, Windows, Mac OS X, Excel, PowerPoint, Word, Photoshop, Google Trends, Lightroom, Online Advertising, Landing Pages, Landing Page..., Analysis, Research, SEO, optimizely
Education
University of South Florida 2009 — 2011
Master of Business Administration (MBA), Marketing
University of South Florida 2007 — 2009
MSEE, Electrical Engineering
Yashwantrao Chavan College of Engineering 2002 — 2006
B.E., Electronics Engineering
Mental Health Center of Denver March 2009 - Present
BarclayCard US November 2005 - May 2007
JP Morgan Chase April 1994 - May 2004
Skills
Customer Experience, Call Centers, Coaching, Software Documentation, Management, Project Management, Group Therapy, Customer Service, Quality Assurance, Six Sigma, Team Building, Public Speaking, Crisis Intervention, Case Managment, Microsoft Office, Psychotherapy, Call Center, Mental Health
Education
State University of New York College at Oneonta 1989 — 1992
BA, Psychology
Barclaycard US May 2008 - Present
Bank of America May 1997 - May 2008
Skills
Information Security, Disaster Recovery, Information Security..., Risk Management, SDLC, Business Continuity, Network Security, Active Directory, IT Audit, Vulnerability Assessment
Education
University of Delaware 1997 — 2001
Bachelor of Arts (BA), Photography
Barclaycard US October 2014 - Present
Capital One June 2011 - October 2014
ING DIRECT June 2007 - August 2011
Skills
Customer Experience, Banking, Agile Methodologies, Project Management, Marketing Strategy, Website Development, Digital Marketing, Cross Selling, Mortgage Lending, Sales, Internet Banking, Online Marketing, Direct Marketing, Customer Service, Management, Sales Management, Loans, Team Building, Retail Banking, Sales Rep Training, Call Centers, Credit, Customer Relations, Mortgage, Integration Planning, Customer Acquisition, CRM, Email Marketing, Marketing Management, Direct Sales, Marketing
Education
University of Delaware 2003 — 2007
Bachelor of Business Administration (B.B.A.), Business Management
Barclaycard US 2011 - Present
HSBC December 2008 - January 2011
Bank of America 2011 - 2011
Merrill Lynch June 2006 - December 2008
Rue Insurance December 2004 - June 2006
Quantum AI Corporation 2003 - 2004
Viola Networks 2002 - 2003
Sensors Unlimited 2000 - 2001
MarketSource Corp. 1999 - 1999
Skills
Analytics, Management, Sales, E-commerce, Vendor Management, Digital Marketing, Insurance, Selling, Strategic Partnerships, Project Management, Time Management, Finance, Marketing, Direct Marketing, CRM, Business Development, Financial Services, Banking, Risk Management, Relationship Management, Databases, Strategy, Business Analysis, Portfolio Management, Email Marketing, Credit Cards
Education
University of Dayton
Bachelors, Communications
University of London
Communications Program
Barclaycard US March 2014 - Present
Salesianum School January 2014 - Present
Wilmington Country Club May 2013 - September 2013
Wilmington Country Club August 2006 - September 2013
Elkton High School October 2012 - May 2013
Skills
Final Draft, Screenwriting, Teaching English as a..., American Literature, Microsoft Word, Adobe Premiere Pro, Swimming, Teaching, Social Media, Public Speaking, Microsoft Office
Education
University of Delaware 2009 — 2013
Bachelor of Arts (B.A.), English/Language Arts Teacher Education; Mass Communications
Salesianum School 2005 — 2009
Cigna December 2014 - Present
Barclaycard April 2011 - December 2014
Barclaycard May 2006 - April 2011
Barclaycard USLea May 2003 - April 2006
Barclaycard US July 2000 - April 2003
AIG Annuity February 2000 - July 2000
Healthcare Network Development INC - Multiplan February 1999 - February 2000
Healthcare Network Development - Multiplan October 1998 - February 1999
Perdue Farms January 1998 - October 1998
Skills
Process Improvement, Analysis, Risk Management, Financial Services, Governance, Credit Cards, Banking, Stakeholder Management, Vendor Management, Coaching, Staff Development, Project Planning, Project Management, Forecasting, Demand Forecasting, Demand Planning, 3rd Party Relationships, Business Continuity..., Strategic Planning, Tactical Planning, Launch Experience, Change Control, Call Centers, Management, Strategy
Education
University of Delaware 1993 — 1997
Bachelor of Science (B.S.), Business Adminstration with a concentration in Operations Management
University of Warwick - Warwick Business School 2012 — 2012
•Post Graduate Certificate in Leading Operations and Process Management, Operations
Barclaycard US November 2014 - Present
USLI September 2014 - November 2014
Pennsylvania Army National Guard June 2007 - November 2014
Year Up August 2013 - July 2014
Bank of America January 2014 - June 2014
Skills
Customer Service, Microsoft Word, Microsoft Office, Microsoft Excel, A+ Trained, Public Speaking, Human Resources, Computer Repair, Team Leadership, Windows 7, Social Networking, Soft Skills, Policy, Leadership, Time Management, Training, Outlook, Teamwork, PowerPoint, Military, Resume Writing, Critical Thinking, Spanish, Windows, Coaching, Data Entry, Research, Microsoft Office 2007, Facebook, Editing, Social Media, Telephone Skills, Management, Information Technology, Fundraising
Education
Peirce College 2013 — 2017
Cardinal Dougherty High School 2002 — 2006
Barclaycard US March 2014 - Present
Jetstreame Games August 2011 - Present
JPMorgan Chase February 2012 - February 2014
Various Game Companies January 1998 - August 2012
Barnes and Noble Booksellers November 1999 - January 2012
Barnes and Noble Booksellers January 2004 - January 2005
Skills
Video Games, Game Design, Game Development, Mobile Games, Level Design, Unity3D, 3D Studio Max, Mobile Devices, Xbox 360, Unreal Engine 3, Photoshop, User Interface Design, Online Gaming, Character Animation, Game Writing, Sketch Flow, Storyboarding, Serious Game Design, MS Expression, Adobe Illustrator, Triple-A Game Design, Social Games, MMO, Illustrator, Android, Scripting, Game Design Documents, Casual Games, Casual Game Design, User Acceptance Testing, Scrum, ALM, Black Box Testing, Regression Testing, Ad-hoc testing, Sprints, SharePoint, JIRA, Agile Testing, Computer Games, Game Balance, Ranorex
Education
University of Advancing Technology 2007 — 2012
Bachelor of Arts, Game Design, GPA 3.93
Marcus High School 1990 — 1993
High School Diploma
Springleaf Financial Services December 2012 - Present
Barclaycard US June 2011 - November 2012
University of Delaware September 2010 - May 2011
Skills
SAS programming, Oracle SQL, Statistical Data..., Data Mining, VBA, Linear Regression, Logistic Regression, JMP, SPSS, AMOS, Excel Pivot, Microsoft Office, Simulations, Analysis
Education
University of Delaware 2010 — 2011
Master of Science (M.S.), Operations Research, 4.0/4.0
Southeast University 2007 — 2010
Master of Science, Management Science, 88/100
Southeast University 2003 — 2007
Bachelor of Science (B.S.), Management Information System, 85.3/100
Barclaycard October 2013 - Present
Barclaycard US January 2008 - Present
Barclaycard July 2011 - September 2013
Barclaycard February 2008 - July 2011
HSBC Card and Retail Services January 2006 - January 2008
MBNA America Bank 1996 - 2005
Skills
Credit Cards, Financial Services, Banking, Relationship Management, Call Centers, Customer Experience, Payments, Analytics, Credit, Risk Management, Segmentation, Vendor Management, Portfolio Management, Retail Banking, Customer Acquisition, Credit Risk, Strategy, Mobile Payments, Financial Risk, Process Improvement
Education
West Chester University 2009 — 2012
MBA, Business Administration
University of St. Thomas 2007 — 2007
MBA
University of Maine Farmington 1992 — 1996
Bachelor of Arts (BA), Political Science & History
University of Delaware
MBA
Barclaycard August 2013 - Present
Barclaycard US February 2008 - Present
Barclaycard US July 2011 - July 2013
barclaycard February 2008 - July 2011
HSBC January 2006 - January 2008
Bank of America 1996 - 2005
Education
University of Maine at Farmington 1992 — 1996
BA, Pre-Law
University of St. Thomas
MBA
University of Delaware
MBA
Barclaycard US December 2014 - Present
Farmers Insurance January 2014 - December 2014
eBay Enterprise October 2012 - January 2014
ING DIRECT June 2008 - September 2012
Conde Nast June 2007 - May 2008
Education
University of Delaware 2007 — 2008
Master's, Statistics
University of Toledo 2004 — 2006
Master's, Applied Mathematics
Tongji University 1998 — 2002
BSc., Computer Science
BARCLAYCARD US July 2013 - December 2013
JPMorgan Chase February 2012 - June 2013
Ernst & Young 2001 - October 2011
Xerox June 1981 - September 2001
Skills
Internal Audit, Internal Controls, SOX, Auditing, Compliance, Enterprise Risk..., Risk, Certified Internal..., Risk Assessment, Corporate Governance, Process Improvement, COSO, Compliance Audits, Sarbanes-Oxley Act, Financial Risk, Strategy, Finance, Financial Analysis, Management
Education
University of Rochester - Simon Business School 1994 — 1996
MBA, Management
Yorktown High School
Kind Partners Inc. April 2010 - Present
Westwoods Solutions Group, Inc. April 2010 - Present
B+ Foundation Board of Directors April 2008 - Present
Barclaycard US January 2007 - October 2010
Chase Credit Card Services 2005 - 2007
VISA USA 2002 - 2005
Juniper Bank January 2000 - January 2002
First USA Bank January 1999 - January 2000
Ultimatebid.com 2000 - 2000
MBNA 1993 - 1999
Skills
Business Development, Telemarketing, New Business Development, Acquisitions, Account Management, Strategic Planning, Credit, Call Center, Sales, Marketing, Leadership, Forecasting, Vendor Management, Strategy, Management, Direct Marketing, Contract Negotiation, Cross-functional Team..., Sales Management, Program Management, Product Management, Financial Services, Customer Retention, P&L Management, CRM, Mergers & Acquisitions, Marketing Strategy, Budgets, Executive Management, Segmentation, Product Development, Credit Cards, Negotiation, Operations Management, Customer Acquisition, Portfolio Management, Brand Management, Analytics, Strategic Partnerships, Customer Satisfaction, Relationship Management, Start-ups, Banking, E-commerce, Risk Management, Customer Experience, Business Strategy, Payments, Retail, Call Centers
Education
Rockefeller College of Public Affairs and Policy 1989 — 1993
B.A, Political Science
University at Albany, SUNY 1989 — 1993
B.A
Barclaycard US July 2007 - Present
AOL September 2005 - July 2007
Capital One June 1997 - September 2005
Skills
Analytics, Financial Services, Credit Cards, Strategy, Risk Management
Education
INSEAD MBA Program 2002 — 2002
MBA, General Management
Princeton University 1993 — 1997
BSE, Electrical Engineering
Barclays Bank DE January 2012 - Present
Barclaycard US March 2008 - January 2012
AETEA Information Technology November 2009 - August 2010
IST March 2008 - November 2009
IST 2008 - 2009
TCS October 2002 - March 2008
ITEK people 2008 - 2008
Skills
ETL, Data Warehousing, Oracle, PL/SQL, SDLC, SQL, Software Development, Informatica
Education
PSG College of Technology 1999 — 2002
Master of Computer applications, Computer Science
Adopt A Family May 2014 - Present
Women Of Courage, Inc. May 2012 - Present
The Salvation Army November 2011 - Present
City of Wilmington Parks & Recreation June 2015 - August 2015
Academia Alonso Charter School January 2015 - June 2015
Barclaycard US March 2014 - December 2014
Brian House May 2013 - December 2013
Mosaic July 2012 - May 2013
The Salvation Army November 2011 - May 2013
HSBC October 1998 - September 2010
Skills
Customer Service, Data Entry, Microsoft Office, Nonprofits, Community Outreach, PowerPoint, Microsoft Word, Fundraising, Microsoft Excel, Event Planning, Public Speaking, Outlook, Time Management, Volunteer Management, Telephone Skills, Leadership, Team-oriented, Courage, Motivational Speaking, Highly motivated..., Great communications..., Team Leadership, Goal Oriented, Listening to customers, Multi Tasking, Diversity Training, Customer Experience, Program Development, Social Services, Staff Development, Social Networking, Supervisory Skills, Community Organizing, Community Development, Event Management, Program Evaluation, Training, Customer Satisfaction, Conflict Resolution
Education
Springfield College 2010 — 2013
Bachelor's degree, Human Services, General, Complete
Howard High School of Technology 1993 — 1997
diploma, Cosmetology/Cosmetologist, General
Citi November 2014 - Present
JP Morgan Chase March 2012 - October 2014
Barclaycard US August 2008 - March 2012
Delaware Sterling Bank September 2005 - August 2008
Sterling Financial Group 2005 - 2007
The Bank of New York August 2000 - June 2005
Bank of New York Mellon 1992 - 2005
Education
University of Delaware 1976 — 1980
BS, Business Finance
Barclaycard US October 2014 - Present
Barclaycard US August 2014 - Present
Barclaycard US August 2013 - July 2014
Barclaycard September 2011 - July 2013
Barclaycard March 2011 - September 2011
Barclays Bank September 2010 - March 2011
Apple May 2009 - August 2009
Info Lab Pte Ltd May 2008 - August 2008
Skills
CAPM, ITILv3, International Project..., Cost Control, Project Control, System Testing, Software Project..., Portfolio Management, ITIL, Change Management, Management, Testing, Project Planning, Strategy, Business Analysis, Project Management
Education
Singapore Management University 2006 — 2010
Bachelors of Science, Information Systems Management, Finance
International Indian School Riyadh 1992 — 2006
Computer Science, Math, Physics, Chemistry
Barclaycard January 2013 - Present
Barclaycard US January 2005 - January 2013
Bank of America 1996 - 2005
Fleet Credit Card Services 2001 - 2004
Skills
Customer Experience, Financial Services, Enterprise Software, Credit Cards, Banking, Credit, Risk Management, Credit Risk, Portfolio Management, Relationship Management, Financial Risk, Call Centers, Executive Management, Operational Risk, Payments, Performance Management, Strategy
Education
St. Joseph's University
English
Wilmington University
Bachelor of Applied Science (BASc), Organizational Dynamics
UFCWTrust March 2013 - Present
UFCW & Employers Trust, LLC March 2013 - Present
Harvest Interactive June 2012 - March 2013
Eyefinity/ Vision Service Plan June 2007 - February 2008
The Macerich Company January 2006 - April 2007
Barclaycard US January 2002 - January 2006
USMP January 1998 - January 2002
Robert Half January 1997 - January 1998
Skills
Marketing Strategy, Talent Management, Marketing, Business Strategy, Project Management, Retail, Business Development, Team Building, Management, Strategic Planning, Marketing Communications, Social Media Marketing, Sales, Strategic Partnerships, Advertising, Brand Management, Leadership, Copywriting, Training
Education
Pepperdine University 1993 — 1997
B.S, Business Administration
Canadian Academy 1990 — 1993
High School Diploma
Barclaycard US March 2005 - Present
Bank of America August 1993 - May 2002
Skills
Credit Cards, Organizational..., Performance Management, Talent Management, Banking, Call Center, Customer Service, Training, Employee Engagement, Coaching, Financial Services, Training Delivery, Management, Instructional Design, Program Management, Call Centers, Change Management, Relationship Management, Recruiting, Learning Management, Customer Satisfaction, Team Leadership, Employee Relations, Leadership Development, Employee Training, Customer Experience, Process Improvement, Strategy, Human Resources, Leadership
Education
University of Delaware 1990 — 1993
B.A., English with a minor in Public Administration
Barclaycard US 2014 - Present
Skills
Budgets, Business Process, MS Project, Process Improvement, PMO, Disaster Recovery, Software Documentation, Project Management, Business Continuity, IT Strategy, Infrastructure, Data Center, Information Security, Testing, ITIL, Program Management, Software Project..., Risk Management, Customer Service, Auditing, Visio, Information Technology, SDLC, Microsoft Office, Training, Management, Governance, User Acceptance Testing, Leadership, Business Analysis, Security, IT Management, Financial Services, Business Process..., Credit Cards, Banking, Change Management, Financial Risk, Integration, Quality Assurance, Vendor Management, IT Service Management, Troubleshooting, Project Portfolio..., Strategic Planning, Human Resources, Incident Management, Enterprise Architecture
Education
Penn State University 1975 — 1979
Barclaycard July 2015 - Present
Barclaycard January 2013 - June 2015
Barclaycard US September 2012 - December 2012
University of Delaware September 2011 - December 2012
Barclaycard US June 2012 - August 2012
University of Delaware September 2011 - May 2012
Skills
SAS, Statistical Modeling, Logistic Regression, Statistics, Data Analysis, R, SAS programming, Operations Research, Quantitative Analytics, SPSS, Modeling, Data Mining, Matlab, Experimental Design, Predictive Modeling, mathematical,..., Research, SAS base programmer, Mathematics, SAS/SQL, Hydrogeology, Experimental Economics, SQL, Analytics, Analysis, Tableau
Education
University of Delaware 2011 — 2013
Master of Science, Operations Research, 3.9
Sichuan University 2006 — 2010
Bachelor Degree, Applied Mathematics, 3.7
Barclaycard US February 2015 - Present
barclaycard February 2014 - February 2015
Barclaycard March 2012 - January 2014
learndirect Limited June 2009 - March 2012
Skills
Analysis, Business Analysis, Business Process..., Call Centers, Change Management, Contact Centers, Customer Experience, Data Analysis, Forecasting, Management, Outsourcing, Performance Management, Project Planning, VBA, Stakeholder Management, Workforce Management, CRM, Project Management, Strategy, Team Management, Financial Analysis, Operations Management, Process Improvement, Service Delivery, Team Leadership
Education
University of Leicester 2004 — 2008
Bachelor of Arts (BA), Economics
Loughborough Grammar School
Barclaycard US May 2008 - March 2011
Smiths Detection February 2007 - April 2008
Bank of America August 2005 - January 2007
Bank of America February 2004 - July 2005
MBNA America February 2002 - January 2004
MBNA America Bank October 2000 - January 2002
MBNA America Bank February 1998 - September 2000
MBNA America Bank October 1995 - January 1998
Saint Gobain Corporation February 1995 - September 1995
Ernst & Young August 1992 - February 1995
Education
University of Delaware - Lerner College of Business and Economics 1997 — 2000
Masters in Business Administration, Finance
Virginia Commonwealth University - School of Business 1988 — 1992
Bachelor of Science, Accounting
Farmers Insurance January 2012 - Present
Vocus May 2011 - November 2011
Medix Staffing Solutions November 2010 - May 2011
Grotto Pizza 2004 - 2010
Barclaycard US May 2009 - November 2009
Salisbury Area Chamber of Commerce January 2008 - April 2008
Skills
Marketing, Salesforce.com, Customer Service, CRM, Interviews, Sales, Online Marketing, Leadership, Account Management, Recruiting, Management, Social Media, Human Resources, Public Relations
Education
Salisbury University 2004 — 2008
Bachelors, History
First Home Care Therapeutic March 2015 - Present
Beautiful Gate Outreach Center February 2013 - March 2015
Barclaycard US August 2012 - January 2013
Eastside Charter School October 2011 - June 2012
Boys and Girls Clubs of America April 2010 - August 2011
Skills
HIV Prevention, Case Management, Advising People, Health Advocacy, Non-profits, Program Development, Community Outreach, Nonprofits, Adolescents, Public Speaking, Event Planning, Customer Service, Microsoft Office, Social Media
Education
Wilmington University 2012 — 2014
Master's Degree, Counselor Education/School Counseling and Guidance Services
University of Delaware 2005 — 2009
B.A., English and African-American Studies
Marlette Funding November 2014 - Present
Barclaycard US June 2013 - November 2014
Barclaycard US March 2010 - June 2013
Barclaycard US September 2008 - March 2010
Barclaycard US October 2007 - August 2008
Skills
Business Requirements, Fraud, Banking, Call Center, Team Leadership, Visio, Teamwork, Fraud Detection, Problem Analysis, Credit Cards, Microsoft Office, Credit Risk, SDLC, Operations Management, Quality Center, Testing, Change Management
Education
University of Delaware 2003 — 2007
Bachelor Degree, Business Administration/Marketing
Automated Financial Systems, Inc. (AFS) September 2015 - Present
Exelon October 2012 - August 2015
Barclaycard US October 2011 - October 2012
Siemens Healthcare May 2010 - June 2011
PJM Interconnection March 2009 - July 2009
Core BTS April 2008 - February 2009
USA Technologies May 2007 - January 2008
Children's Hospital of Philadelphia through MedMatica Consulting November 2006 - May 2007
SunGard Availability Services December 2004 - December 2006
Sungard (SCT) now Ellucian January 1999 - December 2006
Skills
PCI DSS, NERC CIP, Ntwk Sec & Compliance, Project Management, Professional Services, Infrastructure, Enterprise Software, SDLC, PMP, Disaster Recovery, Vendor Management, IT Management, IT Strategy, Program Management, Business Continuity, SharePoint, Outsourcing, Project Delivery, Information Technology, Process Improvement, Virtualization, Management, Networking, Network Security, Leadership, Consulting, Project Portfolio..., PMO, Analysis, Data Center, Incident Management, Integration, System Deployment
Education
Pennsylvania State University-Great Valley Graduate Center 2002 — 2003
Certificate Program for, Project Management
Chubb Institute 1997 — 1998
Certificate Program for, Data Communications and Networking
West Chester University of Pennsylvania 1982 — 1987
B.S., Liberal Studies
Capital One January 2015 - Present
Capital One August 2014 - January 2015
Capital One September 2013 - August 2014
Capital One March 2013 - September 2013
WMC Global January 2012 - March 2013
Barclaycard July 2010 - January 2012
Barclaycard US April 2008 - September 2010
PricewaterhouseCoopers October 2005 - April 2008
Lockheed Martin November 2004 - October 2005
Skills
Project Management, Forecasting, Product Development, Mobile Devices, Product Management, Account Management, Program Management, Data Analysis, Sales, Business Development, Analytics, Marketing Strategy, Product Marketing, Start-ups, Customer Experience, Budgets, Agile Methodolgy, Agile Methodologies, Market Research
Education
University of Delaware - Lerner College of Business and Economics 2007 — 2008
MBA
University of Maryland - Robert H. Smith School of Business 2000 — 2004
BS, Marketing; Logistics, Transportation & Supply Chain Management
Concord High School 1996 — 2000
Valedictorian
Barclaycard US June 2012 - Present
GlaxoSmithKline October 2008 - June 2012
Sands Inc. June 2002 - August 2006
Skills
Accounting, Quantitative Analysis, Financial Reporting, Budgeting, Budgets, Analysis, Auditing, Business Analysis, Business Strategy, Finance, Forecasting, Managerial Finance, Project Planning
Education
University of Delaware - Lerner College of Business and Economics 2006 — 2010
MBA, Finance
1997 — 2001
BA, Finance
Colegiul National "Gheorghe Sincai", Baia Mare 1993 — 1997
Citi May 2015 - Present
Progressive Credit Union August 2006 - Present
West Monroe Partners July 2013 - May 2015
Barclaycard US February 2011 - July 2013
WorldWide Mobile Systems, LLC April 2010 - September 2010
Priva Technologies, Inc. January 2006 - August 2009
Citigroup February 1999 - December 2005
Chevy Chase Bank June 1996 - January 1999
Hewlett-Packard - formerly Electronic Data Systems (EDS) March 1994 - May 1996
Citi September 1986 - August 1993
Skills
Product Management, Strategy, Credit Cards, Competitive Analysis, E-commerce, Strategic Planning, Management, Credit, Leadership, Payments, Portfolio Management, Financial Services, Account Management, Mergers, Marketing, Business Strategy, Finance, P&L Responsibility, Organizational..., Mergers & Acquisitions, Analytics, Sales, CRM, Management Consulting, Customer Insight, Risk Management, Governance, Segmentation, Business Analysis, Project Planning, Banking, Strategic Partnerships, Analysis, Executive Management, Start-ups, Business Planning, Program Management, Relationship Management, Product Marketing, Vendor Management, Cross-functional Team..., Business Development, Outsourcing, Change Management, Customer Experience, Entrepreneurship, Process Improvement, Business Intelligence, Business Process...
Education
State University of New York at Albany
MBA
University at Albany, SUNY
BA
Project Management Institute April 2013 - Present
Marucat Group, Inc. January 2011 - April 2013
Barclaycard US April 2009 - December 2010
Online Resources January 2007 - March 2009
JP Morgan Chase December 2002 - January 2007
Bank One September 2000 - December 2002
GE Capital July 1996 - September 2000
GE Capital August 1995 - July 1996
Discover Financial Services July 1992 - August 1995
Discover Financial Services October 1990 - July 1992
Education
Waynesburg University 1979 — 1981
B.S
Penn State University 1977 — 1979
Laurel Highlands High School 1973 — 1977
Automated Financial Systems, Inc. (AFS) August 2015 - Present
JP Morgan Chase December 2010 - May 2015
Wells Fargo (Wachovia) March 2010 - November 2010
Barclaycard US November 2007 - February 2010
GMAC Mortgage November 2004 - October 2007
TechSpan July 2000 - August 2001
Mahindra British Telecom April 1998 - June 2000
Gateway Infosys November 1997 - April 1998
Skills
SDLC, Systems Analysis, Project Management, Software Project..., Business Analysis, Requirements Analysis, Agile Methodologies, Requirements Gathering, User Acceptance Testing, Agile Project Management, Business Requirements, Testing, PMO, Visio, Scrum, Integration, Business Process, Project Delivery, UML, SOA, MS Project, Databases, IT Management, XML, Waterfall, Process Improvement, Software Documentation
Education
Troy University 2002 — 2004
MBA
University of Mumbai 1993 — 1997
B.S.
TD January 2014 - Present
TD Bank March 2012 - December 2013
TD Bank Group January 2011 - March 2012
BarclayCard US October 2006 - December 2010
Commerce Bank June 2005 - October 2006
MBNA America June 1997 - March 2005
Electronic Data Systems June 1990 - June 1997
Skills
Vendor Management, Project Management, Database Design, Banking, Change Management, Release Management, Business Case..., Compliance, Organizational...
Education
University of Massachusetts 1985 — 1990
BS, Industrial Engineering and Operations Research
University of Massachusetts 1985 — 1990
BA, Economics
Wells Fargo May 2007 - Present
Barclaycard US December 2002 - April 2007
First USA-Bank One (now Chase) June 1997 - December 2002
Skills
Statistical Modeling, Credit, Risk Management, Executive Management, Vendor Management, Analytics, Banking, Financial Risk, Loans, Credit Cards, Business Analysis, Mortgage Lending, Strategy, Portfolio Management, Credit Risk, Credit Analysis, Underwriting, Finance, Call Centers, SAS, Financial Analysis, Leadership, Management, Risk Modeling, Financial Services, Predictive Modeling, Financial Modeling, Process Improvement, Analysis
Education
The University of Georgia 1992 — 1997
ABD, Statistics
University of Vermont 1990 — 1992
MS, Statistics
University of San Carlos 1988 — 1990
MS, Mathematics
St Theresa's College Cebu City
University of the Philippines
BS, Statistics
Barclaycard US April 2005 - Present
JP Morgan Chase 1999 - 2005
JP Morgan Chase/Bank One April 2002 - April 2004
JP Morgan Chase/Bank One April 2000 - April 2002
JP Morgan Chase/Bank One August 1999 - April 2000
Randstad/Placers August 1998 - January 2000
Skills
HRIS, Human Resources, Personnel Management, Talent Management, Deferred Compensation, Onboarding, Performance Management, Employee Engagement, Talent Acquisition, Employee Relations, Recruiting, Succession Planning, Change Management, HR Leadership, Matrix Management, HR Project Management, HRIS Management, HR Operations Management, HR Governance, Employment-based..., Management, Strategy, Employee Benefits, Operations Management
Education
Pennsylvania State University-Great Valley Graduate Center 2003 — 2006
MBA, Business Administration and Management, General
Ursinus College 1993 — 1997
B.A, Politics
F5 Networks June 2015 - Present
Barclaycard US March 2014 - June 2015
Barclaycard US March 2012 - March 2014
Barclaycard US May 2007 - March 2012
Skills
HTML, C++, Customer Relations, SQL, Data Analysis, Unix, Team Leadership, Java, Project Management, Integration, Windows, Visio, SDLC, Strategic Planning, Databases, Linux, Oracle, Unix Shell Scripting, PL/SQL, Customer Service, ITIL, Management, Software Development
Education
Regis University 2011 — 2014
Master of Business Administration (MBA), Strategic Management
University of Colorado at Boulder 1989 — 1992
Bachelor of Science, Computer Science
Collections Marketing Center (CMC) January 2012 - Present
Collections Marketing Center (CMC) July 2010 - February 2012
Collections Marketing Center (CMC) July 2008 - November 2011
Barclaycard US November 2001 - July 2008
Amazon.com October 1997 - November 2001
Skills
Credit Risk, Call Center, Operations Management, Vendor Management, Analytics, Credit Cards, Business Analysis, Team Leadership, Process Improvement, Business Intelligence, Risk Management, Data Analysis, Financial Services, Visio, Call Centers, Banking, Business Process..., Databases, Executive Management, Analysis, Relationship Management, SDLC, Financial Risk, Strategy, Management, Credit
Education
University of Delaware 1992 — 1997
BS
Barclaycard US August 2013 - Present
Barclays Bank DE 2000 - Present
Barclays Bank DE October 2011 - August 2013
Barclays Bank January 2011 - October 2011
Juniper Financial March 2010 - December 2010
MBNA 1997 - 2000
MBNA (now Bank of America) 1997 - 2000
MBNA America Bank 1997 - 2000
Sears Roebuck and Co 1991 - 1997
Ernst & Young LLP 1986 - 1989
Education
The University of Chicago Booth School of Business 1990 — 1991
MBA, Finance
The University of Chicago Booth School of Business 1989 — 1991
University of Delaware 1983 — 1986
BS, Accounting
Barclaycard US October 2010 - Present
Computer Aid, Inc. January 2006 - October 2010
Applied Decision Support 1996 - 2006
MBNA / Bank Of America 1991 - 1996
First Financial Management Corp 1989 - 1991
Ninth Ward Savings and Loan 1985 - 1989
Skills
PMO, Finance, Business Process..., Vendor Management, Business Analysis, Program Management, Project Management, Management, Analytics, Banking, Business Intelligence, IT Strategy, Strategy
Education
University of Delaware
Master of Business Administration (MBA), Accounting / Finance
University of Delaware
BS Accounting
Barclaycard US March 2007 - Present
MBNA America 1996 - 2007
Skills
PCI DSS, Information Security, Information Security..., Enterprise Architecture, Disaster Recovery, Security, Virtualization, Risk Management, Business Continuity, CISSP, Cloud Computing, ITIL, VMware, Governance, IT Strategy, Incident Management
Education
University of Delaware 1991 — 1996
Barclaycard March 2015 - Present
Barclaycard US January 2010 - Present
Barclaycard October 2008 - March 2010
PC Helps Support, LLC 2006 - 2008
Wahlstrom Group January 2005 - May 2006
Skills
Project Management, Salesforce.com
Education
Shippensburg University of Pennsylvania 2000 — 2004
Barclaycard US April 2013 - Present
Citicorp February 2012 - April 2013
JP Morgan Chase July 2010 - November 2011
Brand Energy & Infrastructure Services, Inc. 2008 - 2010
JPMorgan Chase February 2007 - February 2008
AIG 1999 - 2003
Skills
Business Analysis, Customer Relations, Banking, Analysis, Systems Analysis, Visio, Recon Plus, Frontier Case Manager, Frontier, Project Management, Testing, Customer Service, Microsoft Office, Process Improvement, SDLC, Management, System Administration, Business Process, Access, Requirements Gathering, Salesforce.com, Risk Management, Vendor Management, Team Leadership, Change Management, Relationship Management, Software Documentation, Training, Business Process..., Business Intelligence, Quality Center, Troubleshooting
Education
University of Richmond - Robins School of Business 1985 — 1989
BS, Finance
Concord High School 1981 — 1985
High School Diploma, Business
Barclaycard January 2015 - Present
barclaycard May 2013 - January 2015
Barclaycard January 2009 - May 2013
Barclaycard US 2005 - January 2009
Chase January 2003 - February 2005
M&T Bank June 2001 - December 2002
Lucent Technologies 1998 - 2001
Education
University of Baltimore 2004 — 2005
MBA, Business
Salisbury University 1993 — 1998
BS, Biology
University of Maryland Eastern Shore 1994 — 1997
BS, Environmental Science
The Results Companies June 2014 - Present
The Results Companies December 2010 - June 2014
Barclaycard US April 2010 - December 2010
Barclaycard US September 2008 - April 2010
Access Group November 1994 - September 2008
Skills
Direct Marketing, Marketing Communications, Marketing Strategy, Vendor Management, Direct Mail, Email Marketing, Copywriting, Relationship Management, CRM, Account Management, Digital Marketing, Leadership, Project Management, Team Leadership, Strategic Planning, Marketing, Corporate Communications, Creative Direction, Management, Customer Retention, Cross-functional Team..., Graphic Design, Customer Experience, Integrated Marketing, Multi-channel Marketing, Business Development, Creative Strategy, Corporate Branding, Brand Management, Call Centers, Online Advertising, Online Marketing, Event Management, Customer Acquisition, Lead Generation, Budgets, Relationship Marketing, Social Media Marketing, Training, Segmentation, Strategic Partnerships, Strategy
Education
University of Delaware 1988 — 1992
Bachelor of Arts (B.A.), English Language and Literature, General
barclaycard November 2013 - Present
Barclaycard US February 2011 - November 2013
Barclaycard US April 2008 - February 2011
JP Morgan Chase March 2005 - April 2008
Citigroup September 2004 - March 2005
Citigroup June 2003 - September 2004
Skills
Data Analysis, Finance, Financial Modeling, Strategy, Analysis, Analytics, Strategic Partnerships, Business Process, Business Development, Mergers & Acquisitions, Marketing, Program Management, Banking, Portfolio Management, Due Diligence, Valuation, Financial Services, Forecasting, Credit Cards, Financial Reporting, Competitive Analysis, Financial Analysis, Business Analysis, Executive Management
Education
Villanova University 2006 — 2008
EMBA, Business
University of Delaware 1999 — 2003
Business administration, Concentration in finance with a minor in MIS
Citi June 2015 - Present
Doral Financial Corporation June 2012 - May 2015
Barclaycard US November 2011 - June 2012
Wilmington Trust 2007 - September 2011
Wells Fargo Auto Finance 2006 - 2007
The Bank of New York 2003 - 2006
Fleet Credit Card Services 1998 - 2000
The Bank of New York 1994 - 1998
First USA Bank 1993 - 1994
Skills
Banking, Risk Management, Portfolio Management, Credit Analysis, Financial Analysis, Financial Services, Credit, Loans, Financial Modeling, Credit Risk
Education
Villanova University 2000 — 2001
MBA, Finance
University of Pennsylvania - The Wharton School 1989 — 1993
MS in Economics, Finance & Strategic Management
Citi October 2013 - Present
JPMorgan Chase July 2012 - October 2013
Adaptive Project Management Consulting October 2012 - July 2013
BARCLAYCARD US March 2011 - October 2012
JPMorgan Chase 2010 - 2011
JP MORGAN CHASE 2007 - 2010
Education
Temple University - Fox School of Business and Management 1994 — 1997
Master of Business Administration (MBA)
Marlette Funding May 2014 - Present
Barclaycard US November 2012 - May 2014
Barclaycard US August 2005 - November 2012
Chase Card Services June 2003 - August 2005
Citibank USA September 1999 - June 2003
MBNA 1995 - 1997
Skills
Credit Cards, Analytics, CRM, Risk Management, Analysis, Banking, Cross-functional Team..., SAS, Portfolio Management, Access, Management, Program Management, Credit Risk, Marketing, Direct Mail, Credit, Advertising, Segmentation, Financial Services, Relationship Management, SAS programming, Direct Marketing, Customer Acquisition, Account Acquisitions, Database Marketing, Campaign Management
Education
Wilmington University 2003 — 2005
Master, Business Administration
University of Delaware 1995 — 1999
Bachelor of Science, Animal Science Concentration
Barclays Project ManagerBarclaycardUS2000 - Present
Barclaycard US 2000 - Present
Skills
Credit Cards, Financial Services, Direct Marketing, Credit, Customer Experience, Banking, Risk Management, Payments, Analytics, Credit Risk, Portfolio Management, Financial Risk, Call Centers, Business Analysis, Relationship Management, Vendor Management
Education
University of Delaware 1986 — 1990
Pep Boys August 2014 - November 2014
eBay Enterprise April 2013 - April 2014
JPMorgan Chase October 2012 - April 2013
Barclaycard US September 2008 - May 2012
IKEA Group February 2007 - February 2008
Rocking Chair Technology January 2001 - December 2006
Dobson Communications January 2001 - October 2001
Love's Travel Stops & Country Stores August 1998 - January 2001
Skills
SDLC, Business Analysis, Process Improvement, Requirements Analysis, Business Process..., Requirements Gathering, Vendor Management, Software Project..., Business Intelligence, Integration, IT Strategy
Education
Saint Joseph's University
Computer Science
The University of Texas at Austin
Bachelor of Science (BS), Organic Chemistry
Patricia Curlett Consulting TrainerBarclays BankFebruary 2009 - Present
Barclaycard 2009 - Present
Barclaycard US 2009 - Present
Bank of America 2006 - 2006
MBNA AMERICA 1986 - 2006
MBNA 1986 - 2006
MBNA America Bank (acquired by Bank of America) 1986 - 2006
MBNA / Bank of America 1986 - 2006
MBNA America Bank 1986 - 2006
MBNA Bank, NA 1986 - 2006
Skills
Call Center, Banking, Risk Management, Financial Services, Credit Cards, Vendor Management, Credit, Relationship Management, Business Development, Call Centers, Leadership, Business Analysis, CRM, Strategy, Program Management, Project Management, Change Management, Process Improvement, Analytics
Education
University of Delaware 1991 — 1996
Barclaycard US May 2014 - Present
Barclaycard January 2013 - Present
Barclays Bank May 2011 - Present
Ristorante Marco May 2009 - March 2011
Attila Wings October 2008 - May 2009
Skills
Analysis, Banking, Business Analysis, Credit, Financial Analysis, Financial Modeling, Leadership, Loans, Process Improvement, Risk Management, Strategic Financial..., Management
Education
Wilmington University 2009 — 2011
MEE, Elementary Studies
University of Colorado Denver 2007 — 2008
MBA, Business Administration
West Virginia University 2003 — 2007
BS, Marketing
Comcast May 2015 - Present
SunGard October 2013 - May 2014
Independence Blue Cross February 2013 - October 2013
Barclaycard, US October 2012 - January 2013
The AmeriHealth Mercy Family of Companies March 2012 - September 2012
SunGard Availability Services October 2006 - March 2012
SunGard January 2009 - December 2009
SunGard Availability Services August 2006 - December 2009
SunGard August 2006 - April 2009
SUNOCO CORP January 2006 - August 2008
Skills
Project Management, Certified Project..., Disaster Recovery, Customer Service, Mechanical Engineering, PMP, Servers, Program Management, Data Center, IT Strategy, PMO, Vendor Management, Integration, IT Management, XP, Technical Support, ITIL, Business Continuity, Visio, System Administration, MS Project, Cloud Computing, Virtualization, Security, Troubleshooting, Managed Services, Software Documentation, Information Technology, Process Improvement, Telecommunications, Cisco Technologies, Management, System Deployment, Outsourcing, IT Service Management, Hardware, Team Leadership, IT Operations, Project Portfolio..., Service Delivery
Education
Penn State University 2009 — 2010
Project Management
Tennessee State University
Mechanical Engineering
University of Tennessee at Martin
Mechanical Engineering
Barclaycard US January 2014 - Present
NRG Energy June 2011 - January 2014
Barclaycard US May 2010 - June 2011
Barclaycard US April 2008 - May 2010
Barclaycard US July 2007 - April 2008
Skills
Financial Modeling, Strategic Planning, Forecasting, Valuation, Corporate FP&A, Strategic Analytics, Financial Analysis, Systems Thinking, Analytics, Microsoft Excel, Credit Cards, Business Analysis, Strategy, Marketing Analytics, Financial Services, Finance, Analysis
Education
Villanova University 2011 — 2013
Master of Business Administration (MBA)
Salisbury University - Perdue School of Business 2003 — 2007
B.S., Finance, Accounting
Barclaycard US May 2013 - Present
GMAC Mortgage/ResCap (Financial Services/Mortgage Servicing) September 2011 - March 2013
Quest Diagnostics (Clinical LaboratoryTesting) July 2008 - September 2011
CMS Companies (Financial Services) 2000 - 2008
CMS Companies 1996 - 2000
AGC Sedgewick (Directory Publishing) 1995 - 1996
Mid America Group (Financial Services) 1987 - 1995
Skills
SDLC, PMO, Vendor Management, Project Portfolio..., PMP, Business Analysis, Process Improvement, Software Project..., Visio, IT Strategy, Program Management, Requirements Analysis, Strategic Planning, ROI Justification, Budget Forecasts, Resource Management, IT Management, Team Management, Document Imaging, Workflow Applications, CRM, Mortgage Lending, Web Applications, Production Support, Disaster Recovery
Education
Six Sigma Black Belt Candidate 2012 — 2013
Bullet Proof Management 2010 — 2011
Certification, Business Management
Certified Agile Scrum Master 2009 — 2009
Certified Agile Scrum Master
Certified Six Sigma Green Belt 2008 — 2009
Certified, Master Project Manager 2007 — 2008
Certification, Project Manager
Certified Master Business Analyst 2007 — 2007
Certification, Business Analysis
Temple University - Fox School of Business and Management 1983 — 1993
BA, Business Management and Computer Science
Barclaycard August 2002 - Present
Barclaycard US 2002 - Present
Barclays 2002 - Present
Cap Gemini Ernst & Young 1998 - 2001
Skills
Enterprise Architecture, SDLC, Agile Methodologies, SOA, ETL, SQL, Software Development, IT Strategy, Requirements Gathering, Data Warehousing, Solution Architecture, .NET, Requirements Analysis, Software Project...
Education
University of Delaware
J.P. Morgan December 2014 - Present
MetLife October 2009 - November 2014
Barclaycard US March 2008 - October 2009
Capgemini September 2007 - February 2008
JP Morgan May 2006 - September 2007
Citigroup September 2005 - May 2006
Ernst & Young January 2005 - September 2005
CA-TCG Software Limited August 2003 - December 2004
Sify or EAP Global or eAlcatraz Consulting January 2001 - August 2003
Satyam Computer Services August 1997 - June 2000
Skills
Information Security, Risk Management, Information Technology, Information Security..., CISA, Enterprise Risk..., Financial Risk, CISSP, Business Continuity, Sarbanes-Oxley Act, Operational Risk..., Risk Assessment, Vulnerability Assessment, IT Audit, Identity Management, Security, Cloud Computing, COBIT, ISO 27001
Education
Osmania University 1997 — 2000
Bachelors
C.R Reddy Engineering College 1994 — 1997
Engineering
public school 1983 — 1994
High School
Barclaycard US April 2012 - Present
American Express August 2009 - December 2011
American Express 1986 - 2011
American Express September 2007 - August 2009
American Express July 2003 - September 2007
American Express November 2002 - July 2003
American Express June 2000 - November 2002
American Express May 1997 - June 2000
American Express May 1994 - May 1997
Skills
Leadership, Marketing Strategy, Credit Cards, Business Development, Product Development, Customer Acquisition, CRM, Loyalty Marketing, Digital Marketing, Product Management, Direct Marketing, Brand Management, Business Strategy, Analytics, Small Business, Financial Services, Payments, Marketing, Segmentation, Relationship Marketing, Strategy, Integrated Marketing, Marketing Management, Customer Experience, E-commerce, Customer Insight, Strategic Partnerships, Market Research, Database Marketing, Competitive Analysis, Loyalty Programs, P&L Management, International Business, Online Marketing, Relationship Management, Online Advertising, B2B Marketing, Advertising, Product Marketing, Multi-channel Marketing, Electronic Payments, Customer Retention, Cards
Education
University of Pennsylvania - The Wharton School 1983 — 1985
Masters of Business Administration, Finance
University of Michigan 1977 — 1981
Bachelors, Accounting & Computer Science
Barclays Bank, Delaware July 2012 - Present
Client : Barclaycard US October 2011 - June 2012
Barclaycard US October 2011 - June 2012
Tata Consultancy Services April 2010 - October 2011
Client : Target Corporation September 2007 - October 2011
Tata Consultancy Services March 2008 - March 2010
Client : Target Corporation June 2005 - March 2008
Client : Target Corporation April 2001 - May 2005
Skills
professional IT..., Business Intelligence, Java, Oracle, Datastage, Tandem, .NET, Microstrategy, Software Project..., SDLC, Data Modeling, Data Warehouse..., Data Warehousing, ETL, COBOL
Education
PSG College of Technology 1999 — 2001
Master of Engineering
JJ College of Engineering & Technology 1995 — 1999
Bachelor of Engineering
PJM Interconnection December 2008 - Present
iPipeline June 2008 - December 2008
Barclaycard US June 2005 - June 2008
AIG May 2003 - June 2005
Ajilon August 1997 - May 2003
Citigroup 2001 - 2003
Skills
SDLC, Quality Center, Quality Assurance, User Acceptance Testing, Test Planning, Requirements Analysis, Regression Testing, Software Project..., Software Quality..., Testing, Vendor Management, Waterfall
Education
Penn State University 1991 — 1995
Barclaycard US January 2015 - Present
Citi October 2011 - Present
JPMorgan Chase October 1999 - October 2011
Skills
Financial Services, Credit Cards, Strategy, Relationship Management, Business Development, Product Marketing, Management, Strategic Partnerships, Marketing, Leadership, Program Management, Customer Acquisition, Direct Marketing, Mergers, Strategic Planning, Financial Analysis, Payments
Education
University of Delaware 1988 — 1992
Economics
Chase April 2014 - Present
BarclaycardUS May 2012 - April 2014
Barclays Bank July 2008 - May 2012
Barclaycard US July 2008 - May 2012
Barclays Bank Delaware August 2006 - July 2008
Barclays August 2006 - July 2008
Barclays 2006 - 2008
MBNA America September 2000 - August 2006
Bank of America 2004 - 2006
Skills
Banking, Credit, Credit Cards, Customer Service, Financial Services, Loans, Marketing, Quality Assurance, Risk Management
Education
University of Delaware 1996 — 2002
Bachelors of Science, Wildlife Conservation
Barclaycard Strategy and DesignBarclaycardUS2001 - Present
Barclays 2001 - Present
Barclaycard US 2001 - Present
Skills
Credit Cards, Cards, Mobile Payments, Banking, Financial Services, Payments, Payment Card Processing, Relationship Management, Customer Experience, Strategy, Credit, Payment Systems
Education
University of Delaware 1984 — 1988
BS, Business Administration
Federal National Mortgage Association(Fannie Mae), June 2014 - Present
Barclaycard US 2008 - May 2014
Barclaycard US 2005 - 2008
MBNA 1997 - 2005
Arthur Andersen 1993 - 1996
Skills
Finance, Investments, Credit Cards, Banking, Risk Management, Financial Analysis, Financial Modeling, Financial Services, Credit, Financial Risk, Portfolio Management, Payments, Credit Risk, Forecasting, Financial Reporting, Process Improvement, Business Analysis, Relationship Management, Sarbanes-Oxley Act, Strategic Financial..., Corporate Finance, Analysis, Change Management, Leadership, Program Management, Strategy, Outsourcing, Budgets, Management
Education
Towson University 1991 — 1993
Bachelor's degree, Accounting and Finance, 3.8 GPA
University of Maryland College Park 1986 — 1987
N/A, Engineering and Computer Science
Centennial High School 1981 — 1985
H.S. diploma, Math and Science
Barclaycard US June 2014 - Present
Meijer February 2013 - June 2014
Chartis August 2012 - February 2013
Viacom February 2012 - August 2012
Walmart March 2010 - February 2012
Target February 2005 - December 2009
Skills
Informatica, DB2, ETL, Unix Shell Scripting, Requirements Analysis, Datastage 8.1, Data Modeling, Oracle 9i, Microsoft SQL Server, Crystal Reports, Erwin 3.5, Perl, Data Warehousing, Integration, Teradata, PL/SQL, Oracle, SSRS, SOA, Datastage
Education
Osmania University 2001 — 2004
Master of Computer Applications (MCA), Computer Science
Barclaycard US August 2012 - Present
Barclaycard March 2009 - August 2012
Chase Card Services March 2003 - December 2008
JPMorgan Chase 2003 - 2008
JP Morgan Chase 2003 - 2008
Fleet Card Services January 1995 - March 2003
NatWest 1995 - 1996
Mellon Bank September 1993 - January 1995
Skills
Credit Cards, Management, Program Management, Financial Services, Vendor Management, Cross-functional Team..., Payments, Debit Cards, SDLC, Project Management, Product Management, Segmentation, PMP, Portfolio Management, Risk Management
Education
University of Delaware
BA
Barclaycard US November 2004 - Present
JPMorgan Chase August 1998 - October 2004
Education
University of Maryland - Robert H. Smith School of Business 1995 — 1997
MBA, Finance and International Business
United States Naval Academy 1987 — 1991
BS, Political Science
Barclaycard US May 2008 - Present
Barclaycard US June 2006 - May 2008
Delaware Art Museum April 2003 - June 2006
MBNA 1998 - 2002
Skills
Graphic Design, Digital Strategy, Marketing Strategy, Vendor Management, Direct Mail, Brochures, Newsletters, Business Analysis
Education
University of Delaware 1997 — 2001
Bachelor of Arts, Psychology, Business Administration
Barclaycard US September 2014 - Present
Entech July 2013 - August 2014
Wilmington Friends School July 2007 - October 2013
March of Dimes April 2005 - July 2007
MBNA 1990 - 2005
Skills
Fundraising, Philanthropy, Volunteer Management, Event Planning, Program Management, Social Media, Relationship Management, Social Media Marketing, Marketing Strategy, Marketing, Non-profits, Credit Cards, Volunteering, Grant Writing, Social Networking, Program Development, Nonprofits, Corporate Communications, Editing, Brand Development, Management, Email Marketing, Advertising, Creative Direction, Copywriting, Direct Mail, Budgets, Graphic Design, Marketing Communications, Segmentation, Leadership, Project Management, Strategic Planning, Sales, Cross-functional Team..., Public Speaking, Customer Service, Strategic Communications, Community Outreach
Education
University of Delaware 1986 — 1990
BS, Business Administration, Concentration in Marketing
Ursuline Academy 1974 — 1986
Barclaycard US November 2012 - Present
UnitedHealth Group November 2008 - November 2012
ABC Virtual October 2004 - October 2008
Satyam March 2000 - September 2004
Skills
Application Architecture, SOA, SDLC, Java Enterprise Edition, Technical Architecture, Web Services, Spring, Solution Architecture, Websphere, XML, Software Project..., ESB, Software Development
Education
University of Madras 1995 — 1999
B.E., Electronics and Communications
Barclaycard US November 2012 - Present
Barclaycard US June 2012 - November 2012
Barclaycard US January 2008 - November 2012
Judge Consulting Group November 2007 - April 2008
Red Clay Consolidated School District 2005 - 2007
Wilmington Trust Company January 2000 - January 2005
Skills
Project Management, Change Management, Management, Budgets, Business Analysis, Business Process, Requirements Analysis, Software Project..., Process Improvement, Business Process..., Requirements Gathering, SDLC, Integration, Analysis, Governance, Banking, IT Strategy, Agile Methodologies, Financial Services, Program Management, Vendor Management, Visio
Education
University of Delaware
Bachelor of Arts
University of Delaware
Barclaycard US July 2015 - Present
Barclaycard July 2012 - June 2015
Barclaycard US September 2007 - July 2012
Citicards June 1995 - April 2007
Skills
Risk Management, Project Management, Program Management, Project Planning, Team Leadership, Management, Business Analysis, Vendor Management, Project Portfolio..., SDLC, Financial Risk, Requirements Analysis, Stakeholder Management, PowerPoint
Education
University of Delaware 1980 — 1985
BS, Agriculture
Barclaycard US September 2011 - Present
Barclaycard US May 2008 - September 2011
Bank of America March 2007 - May 2008
Bank of America June 2005 - March 2007
MBNA November 2003 - June 2005
U.S. Navy, Presidential Honor Guard October 2001 - November 2003
USS BATAAN (LHD-5) March 2000 - October 2001
USS HALYBURTON (FFG-40) March 1998 - March 2000
U.S. Navy, Surface Warfare Officer School June 1997 - March 1998
Skills
Strategy, Risk Management, Analytics, Program Management, Management, Forecasting, Project Planning, Segmentation, Statistical Modeling, Risk Analysis, Credit Cards, Leadership, Business Strategy, Strategic Planning, Credit, Project Management
Education
Pennsylvania State University 2010 — 2012
MBA, Smeal College of Business, MBA
United States Naval Academy 1993 — 1997
Bachelor of Science, Mechanical Engineering
Barclaycard US June 2013 - Present
Barclaycard US September 2011 - Present
Epsilon November 2010 - September 2011
Barclaycard November 2006 - May 2010
21st Century Insurance 2010 - 2010
JP Morgan Chase 2002 - 2006
First USA 1996 - 1999
Skills
Direct Marketing, Analytics, Relationship Management, Customer Acquisition, Multi-channel Marketing, Email Marketing, Credit Cards
Education
University of Maryland Eastern Shore 1992 — 1993
English
Macy*s Christiana October 2009 - Present
Barclaycard US March 2005 - September 2009
Entity Services Group, LLC April 2004 - December 2004
Wells Fargo December 1992 - June 2004
Commercial Domicile August 2001 - March 2004
First Union National Bank May 1998 - June 2001
CoreStates Bank of Delaware July 1996 - May 1998
Skills
Inventory Control, Banking, Process Improvement, Credit Cards, Performance Management, Vendor Management, Operations Management, Strategic Planning, Customer Experience, Forecasting, Customer Service, Coaching, Team Leadership, Credit, Employee Relations, Sales, Software Documentation
Education
Wesley College 2005 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Wesley College 2005 — 2007
Bachelor's Degree, Business Administration
University of Delaware 1995 — 1997
Siemens Healthcare Diagnostics - R&D Division August 2010 - Present
Barclaycard US 2008 - 2010
Discover Financial Services 2005 - 2008
MBNA America Bank 2001 - 2005
Catholic Health Initiatives 1998 - 2001
Skills
Excel, Microsoft Office, SQL, FiServ, Kronos, Hyperion, Oracle, SAP, OnBase, Mobius, PeopleSoft, Hyperion Enterprise
Education
Penn State University
Bachelor of Science (BS), Accounting and Finance
Barclaycard US November 2007 - Present
Barclaycard US November 2005 - November 2007
Gubman Eye Associates February 2005 - November 2005
Skills
Business Analysis, Process Improvement, Analysis, Requirements Analysis, Integration, Requirements Gathering, Predictive Dialers, Dialer Management, Dialers, Crystal Reports, Collections
Education
University of Massachusetts, Amherst 2002 — 2004
No Degree Earned, Physics, English
Plainfield High School 1997 — 2001
University of Delaware dept. of Behavioral Health and Nutrition August 2013 - Present
Salesianum School 2014 - 2015
Barnes & Noble College February 2013 - August 2013
University of Delaware August 2010 - December 2012
Barclaycard US June 2012 - August 2012
Rita's Italian Ice May 2008 - August 2011
Cold Stone Creamery December 2008 - July 2010
Skills
Event Planning, PowerPoint, Social Media, Public Speaking, Microsoft Excel, Data Analysis, SPSS, Microsoft Word, Event Management, Facebook, Customer Service, Teamwork, Time Management
Education
University of Delaware - Lerner College of Business and Economics 2009 — 2013
BS, Marketing
UnitedHealth Group October 2011 - Present
Barclaycard US September 2008 - September 2011
VWR scientific products June 2007 - August 2008
Prometric December 2006 - May 2007
Skills
Business Analysis, Data Warehousing, ETL, QTP, Agile Methodologies, Requirements Analysis, Requirements Gathering, SDLC, Software Project..., Quality Assurance, Quality Center, Regression Testing, Software Quality..., Test Planning, User Acceptance Testing, Scrum, Business Requirements, DB2, Oracle, Unix, Testing, SQL, Microsoft SQL Server, Business Process, Software Documentation, Business Intelligence, Waterfall, Test Strategy, Manual Testing, Test Cases, Databases, Mainframe, Analysis, Leadership, HP Quality Center
Education
Osmania University
Barclaycard US July 2013 - Present
MetLife 2010 - 2012
Education
Pace University
Master of Science (M.Sc.), Computer Science