Fleet Credit Card Services
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Fleet Credit Card Services Employees
Employee
Years
Job
Industry
Kendra Amidon-Sanford Kendra Amidon-Sanford's Fleet Credit Card Services Experience September 2000 - July 2005
Job Learning and Development Molina Healthcare
Industry Health, Wellness and Fitness
Experience
Molina Healthcare July 2015 - Present
StarTek March 2014 - July 2015
Express Scripts July 2005 - February 2014
Fleet Credit Card Services September 2000 - July 2005
Skills
Training, Leadership, Process Improvement, Management, Performance Management, Customer Service, Team Building
Education
Adams State College 1986 — 1990
Bachelor of Arts (BA), Secondary Education and Teaching
Molina Healthcare July 2015 - Present
StarTek March 2014 - July 2015
Express Scripts July 2005 - February 2014
Fleet Credit Card Services September 2000 - July 2005
Skills
Training, Leadership, Process Improvement, Management, Performance Management, Customer Service, Team Building
Education
Adams State College 1986 — 1990
Bachelor of Arts (BA), Secondary Education and Teaching
Stephanie Embree Stephanie Embree's Fleet Credit Card Services Experience July 2000 - August 2001
Job
Industry Information Technology and Services
Experience
Greenphire April 2012 - August 2015
CitiPrepaid (formally Ecount) February 2005 - August 2009
Century 21 Alliance November 1996 - June 2009
Fleet Credit Card Services July 2000 - August 2001
Montgomery County Community College January 2000 - May 2000
Skills
Microsoft SQL Server, SQL Server Management..., MS Reporting Services, Report Writing, Business Intelligence, SQL, Help Desk Support, Remote User Support, Data Analysis, Databases, Microsoft Office, Software Development, Business Analysis, SDLC, Access, Process Improvement, Management, Strategic Planning, Troubleshooting
Education
Montgomery County Community College 1999 — 2001
Associates, Computer Science
Shippensburg University of Pennsylvania 1993 — 1995
Accounting and Business Mgmt
Greenphire April 2012 - August 2015
CitiPrepaid (formally Ecount) February 2005 - August 2009
Century 21 Alliance November 1996 - June 2009
Fleet Credit Card Services July 2000 - August 2001
Montgomery County Community College January 2000 - May 2000
Skills
Microsoft SQL Server, SQL Server Management..., MS Reporting Services, Report Writing, Business Intelligence, SQL, Help Desk Support, Remote User Support, Data Analysis, Databases, Microsoft Office, Software Development, Business Analysis, SDLC, Access, Process Improvement, Management, Strategic Planning, Troubleshooting
Education
Montgomery County Community College 1999 — 2001
Associates, Computer Science
Shippensburg University of Pennsylvania 1993 — 1995
Accounting and Business Mgmt
Bill Frost Bill Frost's Fleet Credit Card Services Experience 1999 - 2003
Job Operations Process Improvement Consultant
Industry Management Consulting
Experience
The CPI Group February 2010 - Present
G&B Solutions, Inc. November 2013 - Present
Associated Veterans February 2013 - Present
UIC Technical Services / Bowhead 2011 - 2012
CALIBRE Systems September 2008 - February 2010
Six Sigma Qualtec October 2006 - August 2008
Bank of America 1999 - 2006
Fleet Credit Card Services 1999 - 2003
Roadway Global Air April 1995 - December 1995
Federal Express August 1982 - October 1994
Skills
Six Sigma, Operational Excellence, Business Process..., Process Improvement, Process Engineering, Continuous Improvement, Process Management, Management Consulting, Performance Improvement, Change Management, Operations Management, Lean Manufacturing, Strategic Planning, Risk Management, Analysis, Management, Program Management, Project Management, Cross-functional Team..., Black Belt, Business Transformation, Strategy, Organizational..., Business Process, Performance Management, Quality Assurance, Quality Management, Business Analysis, Team Building, Project Portfolio..., Training, Business Strategy, Leadership, Project Planning, Leadership Development, Team Leadership, Coaching, PMP, Metrics, Business Process..., Business Process Mapping, DMAIC, Vendor Management, Executive Management, Data Analysis, Government
Education
George Mason University 1979 — 1983
Bachelor of Science (B.Sc.), Health Services/Allied Health/Health Sciences, General
West Springfield High School
The CPI Group February 2010 - Present
G&B Solutions, Inc. November 2013 - Present
Associated Veterans February 2013 - Present
UIC Technical Services / Bowhead 2011 - 2012
CALIBRE Systems September 2008 - February 2010
Six Sigma Qualtec October 2006 - August 2008
Bank of America 1999 - 2006
Fleet Credit Card Services 1999 - 2003
Roadway Global Air April 1995 - December 1995
Federal Express August 1982 - October 1994
Skills
Six Sigma, Operational Excellence, Business Process..., Process Improvement, Process Engineering, Continuous Improvement, Process Management, Management Consulting, Performance Improvement, Change Management, Operations Management, Lean Manufacturing, Strategic Planning, Risk Management, Analysis, Management, Program Management, Project Management, Cross-functional Team..., Black Belt, Business Transformation, Strategy, Organizational..., Business Process, Performance Management, Quality Assurance, Quality Management, Business Analysis, Team Building, Project Portfolio..., Training, Business Strategy, Leadership, Project Planning, Leadership Development, Team Leadership, Coaching, PMP, Metrics, Business Process..., Business Process Mapping, DMAIC, Vendor Management, Executive Management, Data Analysis, Government
Education
George Mason University 1979 — 1983
Bachelor of Science (B.Sc.), Health Services/Allied Health/Health Sciences, General
West Springfield High School
Tom Evich's Fleet Credit Card Services Experience April 1998 - November 2004
Job Vice President Cobrand at Alliance Data
Industry Internet
Experience
Alliance Data 2012 - Present
Audience Partners, LLC September 2010 - 2012
GMAC ResCap April 2006 - August 2010
Payment Consulting Group December 2004 - March 2006
Fleet Credit Card Services April 1998 - November 2004
Advanta Corp March 1995 - March 1998
Advanta Corp January 1988 - February 1995
Advanta Corp September 1986 - December 1987
Price Waterhouse Coopers March 1985 - September 1986
Reliance Insurance June 1983 - March 1985
Skills
Direct Marketing
Education
La Salle University 1979 — 1983
Business Administration, Accounting
Alliance Data 2012 - Present
Audience Partners, LLC September 2010 - 2012
GMAC ResCap April 2006 - August 2010
Payment Consulting Group December 2004 - March 2006
Fleet Credit Card Services April 1998 - November 2004
Advanta Corp March 1995 - March 1998
Advanta Corp January 1988 - February 1995
Advanta Corp September 1986 - December 1987
Price Waterhouse Coopers March 1985 - September 1986
Reliance Insurance June 1983 - March 1985
Skills
Direct Marketing
Education
La Salle University 1979 — 1983
Business Administration, Accounting
Lynne (Lynne Sutphen) Mauro Lynne (Lynne Sutphen) Mauro's Fleet Credit Card Services Experience 2000 - 2001
Job VP and Legal Officer at First Bank
Industry Financial Services
Experience
First Bank, Hamilton NJ March 2013 - Present
First Bank March 2013 - Present
Fleet Credit Card Services 2000 - 2001
Summit Bancorp November 1992 - December 2000
Skills
Financial Services Law, Credit, Portfolio Management, Insurance, Financial Risk, Financial Analysis, Hedge Funds, Credit Analysis, Capital Markets, Commercial Banking, AML
Education
Seton Hall Law School 1989 — 1992
Doctor of Law (J.D.)
Clemson University 1983 — 1987
Bachelor of Arts (B.A.), Psychology
First Bank, Hamilton NJ March 2013 - Present
First Bank March 2013 - Present
Fleet Credit Card Services 2000 - 2001
Summit Bancorp November 1992 - December 2000
Skills
Financial Services Law, Credit, Portfolio Management, Insurance, Financial Risk, Financial Analysis, Hedge Funds, Credit Analysis, Capital Markets, Commercial Banking, AML
Education
Seton Hall Law School 1989 — 1992
Doctor of Law (J.D.)
Clemson University 1983 — 1987
Bachelor of Arts (B.A.), Psychology
Chip Christy Chip Christy's Fleet Credit Card Services Experience 2002 - 2004
Job Senior Manager of Global Risk MIS at Think Finance
Industry Financial Services
Experience
Elevate June 2014 - Present
Think Finance August 2013 - June 2014
Think Finance December 2012 - August 2013
Bank of America May 2011 - December 2012
Barclays Bank Delaware (formerly Barclaycard US) August 2007 - May 2011
Wells Fargo Financial June 2006 - August 2007
The Bank of New York May 2004 - June 2006
Fleet Credit Card Services 2002 - 2004
Skills
Enterprise Architecture, Credit, Risk Management, Portfolio Management, Financial Risk, SAS, VBA, Strategy, Loans, Finance, Project Management, Business Process, Access, Change Management, Credit Cards, SQL, Oracle, Analytics, Analysis, Training, Process Improvement, Unix, Management, Program Management, Banking, Commercial Banking, Business Intelligence, CRM, Business Analysis, Credit Risk, Financial Services, Six Sigma, Financial Modeling, Financial Analysis, Executive Management, Credit Analysis, Business Process..., Consumer Lending, Operational Risk, Retail Banking, Forecasting, Relationship Management, Vendor Management, Segmentation, Data Analysis, Leadership, Strategic Planning
Education
Drexel University - LeBow College of Business 2007 — 2010
MBA, Global Management
University of Delaware - Lerner College of Business and Economics 1999 — 2002
BS, Business Administration - Operations Management
Delaware Technical Community College 1996 — 1999
Dual Associates, Industrial Engineering and Operations Management
Elevate June 2014 - Present
Think Finance August 2013 - June 2014
Think Finance December 2012 - August 2013
Bank of America May 2011 - December 2012
Barclays Bank Delaware (formerly Barclaycard US) August 2007 - May 2011
Wells Fargo Financial June 2006 - August 2007
The Bank of New York May 2004 - June 2006
Fleet Credit Card Services 2002 - 2004
Skills
Enterprise Architecture, Credit, Risk Management, Portfolio Management, Financial Risk, SAS, VBA, Strategy, Loans, Finance, Project Management, Business Process, Access, Change Management, Credit Cards, SQL, Oracle, Analytics, Analysis, Training, Process Improvement, Unix, Management, Program Management, Banking, Commercial Banking, Business Intelligence, CRM, Business Analysis, Credit Risk, Financial Services, Six Sigma, Financial Modeling, Financial Analysis, Executive Management, Credit Analysis, Business Process..., Consumer Lending, Operational Risk, Retail Banking, Forecasting, Relationship Management, Vendor Management, Segmentation, Data Analysis, Leadership, Strategic Planning
Education
Drexel University - LeBow College of Business 2007 — 2010
MBA, Global Management
University of Delaware - Lerner College of Business and Economics 1999 — 2002
BS, Business Administration - Operations Management
Delaware Technical Community College 1996 — 1999
Dual Associates, Industrial Engineering and Operations Management
Carrie Pfleger's Fleet Credit Card Services Experience February 1998 - June 2000
Job Manager Corporate Policy & Procedure/ Change Control Cenlar FSB
Industry Banking
Experience
Cenlar FSB January 2014 - Present
Ocwen Loan Servicing, LLC February 2013 - January 2014
GMAC ResCap February 2012 - February 2013
American Express November 2010 - February 2012
GSI Commerce April 2010 - November 2010
Bill Me Later, Inc. December 2009 - April 2010
Advanta Bank Corp June 2000 - February 2009
Fleet Credit Card Services February 1998 - June 2000
Advanta Consumer Cards April 1991 - February 1998
Skills
Process Development, Cards, CRM, Product Development, Strategic Planning, Program Management, Requirements Analysis, Quality Assurance, Call Center, Business Strategy, Integration, Project Portfolio..., SharePoint, Resource Management, Strategy, Outsourcing, IT Strategy, Operations Management, Financial Services, User Acceptance Testing, Business Requirements, Team Management, Customer Service, Enterprise Software, Call Centers, Project Management, Cross-functional Team..., Business Analysis, Leadership, Risk Management, SDLC, Vendor Management, Analysis, Executive Management, Business Process, Change Management, Software Documentation, Process Improvement, Business Process..., Requirements Gathering, PMO, Banking, Credit Cards, Visio, Software Project..., PMP, Relationship Management, Project Delivery, Finance, Management
Education
The College of New Jersey 1989 — 1990
BS, Law and Justice (Criminal Justice)
California State University-Fullerton 1988 — 1989
Criminal Justice
Bucks County Community College 1986 — 1988
AA, Criminal Justice
Council Rock High School 1982 — 1986
High School Diploma, College Prep courses
Cenlar FSB January 2014 - Present
Ocwen Loan Servicing, LLC February 2013 - January 2014
GMAC ResCap February 2012 - February 2013
American Express November 2010 - February 2012
GSI Commerce April 2010 - November 2010
Bill Me Later, Inc. December 2009 - April 2010
Advanta Bank Corp June 2000 - February 2009
Fleet Credit Card Services February 1998 - June 2000
Advanta Consumer Cards April 1991 - February 1998
Skills
Process Development, Cards, CRM, Product Development, Strategic Planning, Program Management, Requirements Analysis, Quality Assurance, Call Center, Business Strategy, Integration, Project Portfolio..., SharePoint, Resource Management, Strategy, Outsourcing, IT Strategy, Operations Management, Financial Services, User Acceptance Testing, Business Requirements, Team Management, Customer Service, Enterprise Software, Call Centers, Project Management, Cross-functional Team..., Business Analysis, Leadership, Risk Management, SDLC, Vendor Management, Analysis, Executive Management, Business Process, Change Management, Software Documentation, Process Improvement, Business Process..., Requirements Gathering, PMO, Banking, Credit Cards, Visio, Software Project..., PMP, Relationship Management, Project Delivery, Finance, Management
Education
The College of New Jersey 1989 — 1990
BS, Law and Justice (Criminal Justice)
California State University-Fullerton 1988 — 1989
Criminal Justice
Bucks County Community College 1986 — 1988
AA, Criminal Justice
Council Rock High School 1982 — 1986
High School Diploma, College Prep courses
Mark Frymiare Mark Frymiare's Fleet Credit Card Services Experience 1997 - 2004
Job Vice President Marketing Support Services at Delaware Investments, a member of Macquarie Group
Industry Financial Services
Experience
Delaware Investments November 2013 - Present
Delaware Investments April 2005 - June 2013
AEGON Direct Marketing Services 2004 - 2005
Fleet Credit Card Services 1997 - 2004
Bank of America 1997 - 2004
Associates National Bank May 1997 - July 1998
Skills
Mutual Funds, Asset Management, Vendor Relations, Vendor Management, Creative Direction, Marketing, Management, Leadership, Relationship Management, Investments, Marketing Communications, Direct Marketing, Financial Services, Email Marketing, Portfolio Management, Finance, CRM, Strategy, Strategic Planning, Integrated Marketing, Advertising, Process Improvement
Education
Rosemont College 1996 — 1997
BS, management
Delaware County Community College 1980 — 1982
A.A.S, Computer Science
Delaware Investments November 2013 - Present
Delaware Investments April 2005 - June 2013
AEGON Direct Marketing Services 2004 - 2005
Fleet Credit Card Services 1997 - 2004
Bank of America 1997 - 2004
Associates National Bank May 1997 - July 1998
Skills
Mutual Funds, Asset Management, Vendor Relations, Vendor Management, Creative Direction, Marketing, Management, Leadership, Relationship Management, Investments, Marketing Communications, Direct Marketing, Financial Services, Email Marketing, Portfolio Management, Finance, CRM, Strategy, Strategic Planning, Integrated Marketing, Advertising, Process Improvement
Education
Rosemont College 1996 — 1997
BS, management
Delaware County Community College 1980 — 1982
A.A.S, Computer Science
Kevin J. Takac Kevin J. Takac's Fleet Credit Card Services Experience 1992 - 1997
Job Vice President Consumer Risk Management at KeyBank
Industry Banking
Experience
KeyBank September 1997 - Present
Fleet Credit Card Services 1992 - 1997
Fleet Financial Group 1988 - 1997
Skills
Banking, Credit Risk, Credit Analysis, Data Mining, Credit, Credit Cards, Financial Risk, Loans, Strategy, Finance, Commercial Banking, Commercial Lending, Financial Services, Consumer Lending, Portfolio Management, Small Business Lending
Education
Cleveland State University 2000 — 2004
MBA, Business, Finance, Information Systems
State University of New York College at Buffalo 1987 — 1993
BS Finance, Business
KeyBank September 1997 - Present
Fleet Credit Card Services 1992 - 1997
Fleet Financial Group 1988 - 1997
Skills
Banking, Credit Risk, Credit Analysis, Data Mining, Credit, Credit Cards, Financial Risk, Loans, Strategy, Finance, Commercial Banking, Commercial Lending, Financial Services, Consumer Lending, Portfolio Management, Small Business Lending
Education
Cleveland State University 2000 — 2004
MBA, Business, Finance, Information Systems
State University of New York College at Buffalo 1987 — 1993
BS Finance, Business
Denine Harper Denine Harper's Fleet Credit Card Services Experience June 2001 - May 2004
Job Regional Director of Marketing at MetroPCS
Industry Internet
Experience
T-Mobile December 2012 - Present
TPG, an Omnicom Company October 2011 - November 2012
Footprint Technologies April 2010 - October 2011
Independent Marketing Consultant November 2009 - April 2010
Lorel Marketing Group November 2006 - November 2009
WHITTMANHART Interactive (now Band Digital) March 2004 - November 2006
IKON Office Solutions May 2004 - October 2004
Fleet Credit Card Services June 2001 - May 2004
Bank of America 2001 - 2004
4-Site Interactive July 1994 - August 2001
Skills
Internet Strategy, Online Marketing, Web Analytics, Website Conversion, Multi-channel Retail, Online Branding, Interactive Marketing..., Email Marketing, Online Lead Generation, Social Commerce, E-commerce Consulting, Social Media, Word Of Mouth Marketing, Digital Strategy, Mobile Strategy, eCRM, Account Direction, Brand Loyalty, Online Advertising, Marketing Strategy, Marketing Communications, Social Media Marketing, Business Analysis, Competitive Analysis, Direct Marketing, Website Development, Web Content, Content Strategy, Content Marketing, SEO, Marketing, Advertising, Strategy, CRM, SEM, Lead Generation, Direct Mail, Digital Media, Customer Acquisition, Mobile Marketing, Analytics, Account Management, Integrated Marketing, Interactive Marketing, Digital Marketing, E-commerce, Mobile Devices, B2B, Management, Leadership
Education
Compliance - CANN SPAM, WOM FTC Regulations 2003 — 2004
certification, Email regs, Terms & Conditions, privacy policies, WOM FTC Regulations
Project Management IBS / Viviance 2000 — 2000
certification, project management
The College of New Jersey 1993 — 1996
Graphjic Design, Multimedia Emphasis
Bucks County Community College 1991 — 1993
Electronic Imaging, 3D Animation
Council Rock High School
T-Mobile December 2012 - Present
TPG, an Omnicom Company October 2011 - November 2012
Footprint Technologies April 2010 - October 2011
Independent Marketing Consultant November 2009 - April 2010
Lorel Marketing Group November 2006 - November 2009
WHITTMANHART Interactive (now Band Digital) March 2004 - November 2006
IKON Office Solutions May 2004 - October 2004
Fleet Credit Card Services June 2001 - May 2004
Bank of America 2001 - 2004
4-Site Interactive July 1994 - August 2001
Skills
Internet Strategy, Online Marketing, Web Analytics, Website Conversion, Multi-channel Retail, Online Branding, Interactive Marketing..., Email Marketing, Online Lead Generation, Social Commerce, E-commerce Consulting, Social Media, Word Of Mouth Marketing, Digital Strategy, Mobile Strategy, eCRM, Account Direction, Brand Loyalty, Online Advertising, Marketing Strategy, Marketing Communications, Social Media Marketing, Business Analysis, Competitive Analysis, Direct Marketing, Website Development, Web Content, Content Strategy, Content Marketing, SEO, Marketing, Advertising, Strategy, CRM, SEM, Lead Generation, Direct Mail, Digital Media, Customer Acquisition, Mobile Marketing, Analytics, Account Management, Integrated Marketing, Interactive Marketing, Digital Marketing, E-commerce, Mobile Devices, B2B, Management, Leadership
Education
Compliance - CANN SPAM, WOM FTC Regulations 2003 — 2004
certification, Email regs, Terms & Conditions, privacy policies, WOM FTC Regulations
Project Management IBS / Viviance 2000 — 2000
certification, project management
The College of New Jersey 1993 — 1996
Graphjic Design, Multimedia Emphasis
Bucks County Community College 1991 — 1993
Electronic Imaging, 3D Animation
Council Rock High School
Rayonda Coleman Rayonda Coleman's Fleet Credit Card Services Experience October 1999 - December 2002
Job Dealer Service Analyst at Ford Motor Credit Company
Industry Financial Services
Experience
Ford Motor Credit Company April 2012 - June 2014
Ford Motor Credit Company November 2003 - April 2012
Blockbuster March 2003 - November 2003
Fleet Credit Card Services October 1999 - December 2002
Heuser Chiropractic October 1997 - October 1999
Skills
Analysis, Automotive, Loans, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, English, Negotiation, Strategic Planning, Budgets, Windows, Research, Public Speaking, Photoshop, Dealers, Sales, Sales Management
Education
The Language School 2014 — 2015
Spanish Language
Pikes Peak Community College
Associates of Arts, General Studies
Ford Motor Credit Company April 2012 - June 2014
Ford Motor Credit Company November 2003 - April 2012
Blockbuster March 2003 - November 2003
Fleet Credit Card Services October 1999 - December 2002
Heuser Chiropractic October 1997 - October 1999
Skills
Analysis, Automotive, Loans, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, English, Negotiation, Strategic Planning, Budgets, Windows, Research, Public Speaking, Photoshop, Dealers, Sales, Sales Management
Education
The Language School 2014 — 2015
Spanish Language
Pikes Peak Community College
Associates of Arts, General Studies
Duane Mujica Duane Mujica's Fleet Credit Card Services Experience 2001 - 2004
Job Credit and Collections Manager, Americas at IHS
Industry Financial Services
Experience
IHS January 2014 - Present
Blu Sky Restoration Contractors July 2012 - January 2014
First Data Corporation August 2007 - June 2012
First Revenue Assurance 2010 - 2010
Bank of America 2006 - 2007
Bank of America 2004 - 2006
Fleet Credit Card Services 2001 - 2004
Skills
Call Center, Process Improvement, Customer Service, Team Building, Quality Control, Credit, Credit Cards, Banking, Financial Analysis, Business Analysis, Operations Management, Risk Management, Team Leadership, Project Management, Portfolio Management, Coaching, Change Management, Management, Process Management, Negotiation, Analysis, Training, Mentoring, Strategic Planning, Outlook, Microsoft Word, Call Centers, Contract Management, Process Scheduler, Microsoft Excel, Program Management, Microsoft Office, Customer Experience, Accounts Receivable, Sales Management, Budgets, Leadership, Time Management, Account Management, Sales, Accounting, Recruiting, Insurance, Employee Relations, Contract Negotiation, Customer Satisfaction, Marketing, Forecasting, CRM, Finance
Education
Regis University 2010 — 2012
Master of Business Administration (M.B.A.)
Colorado State University-Pueblo 2001 — 2004
BSBA, Business Management with emphasis on Marketing
IHS January 2014 - Present
Blu Sky Restoration Contractors July 2012 - January 2014
First Data Corporation August 2007 - June 2012
First Revenue Assurance 2010 - 2010
Bank of America 2006 - 2007
Bank of America 2004 - 2006
Fleet Credit Card Services 2001 - 2004
Skills
Call Center, Process Improvement, Customer Service, Team Building, Quality Control, Credit, Credit Cards, Banking, Financial Analysis, Business Analysis, Operations Management, Risk Management, Team Leadership, Project Management, Portfolio Management, Coaching, Change Management, Management, Process Management, Negotiation, Analysis, Training, Mentoring, Strategic Planning, Outlook, Microsoft Word, Call Centers, Contract Management, Process Scheduler, Microsoft Excel, Program Management, Microsoft Office, Customer Experience, Accounts Receivable, Sales Management, Budgets, Leadership, Time Management, Account Management, Sales, Accounting, Recruiting, Insurance, Employee Relations, Contract Negotiation, Customer Satisfaction, Marketing, Forecasting, CRM, Finance
Education
Regis University 2010 — 2012
Master of Business Administration (M.B.A.)
Colorado State University-Pueblo 2001 — 2004
BSBA, Business Management with emphasis on Marketing
Rebecca Abernathy Rebecca Abernathy's Fleet Credit Card Services Experience November 1998 - April 2000
Job Technical Communication Specialist
Industry Information Technology and Services
Experience
Rally Health April 2015 - Present
QSSI March 2014 - April 2015
General Dynamics Information Technology April 2013 - March 2014
General Dynamics Information Technology July 2006 - April 2013
InterGroup Services, Inc November 2003 - July 2006
Constella, Inc October 2002 - November 2003
AstraZeneca Pharmaceuticals April 2000 - October 2002
Colorado State University August 2000 - May 2001
Fleet Credit Card Services November 1998 - April 2000
ADP, Inc March 1997 - October 1998
Skills
Technical Writing, Software Documentation, Content Management, Visio, Technical Documentation, SharePoint, Editing, Online Help, Proposal Writing, Technical Communication, Information Architecture, Manuals, RoboHelp, Internal Communications, Adobe Acrobat, Program Management, Training, SDLC, Requirements Analysis
Education
Colorado State University 2000 — 2001
Technical Communication
Widener University 1995 — 2000
English, Information Technology
Rally Health April 2015 - Present
QSSI March 2014 - April 2015
General Dynamics Information Technology April 2013 - March 2014
General Dynamics Information Technology July 2006 - April 2013
InterGroup Services, Inc November 2003 - July 2006
Constella, Inc October 2002 - November 2003
AstraZeneca Pharmaceuticals April 2000 - October 2002
Colorado State University August 2000 - May 2001
Fleet Credit Card Services November 1998 - April 2000
ADP, Inc March 1997 - October 1998
Skills
Technical Writing, Software Documentation, Content Management, Visio, Technical Documentation, SharePoint, Editing, Online Help, Proposal Writing, Technical Communication, Information Architecture, Manuals, RoboHelp, Internal Communications, Adobe Acrobat, Program Management, Training, SDLC, Requirements Analysis
Education
Colorado State University 2000 — 2001
Technical Communication
Widener University 1995 — 2000
English, Information Technology
Justin Richards Justin Richards's Fleet Credit Card Services Experience 1998 - 2000
Job Manager, Information Security and Business Development at Delasoft Inc.
Industry Higher Education
Experience
Delasoft Inc. September 2014 - Present
Country Inns & Suites By Carlson September 2006 - September 2014
Phillips & Cohen Associates, Ltd. March 2003 - January 2006
Citi May 2000 - February 2001
Fleet Credit Card Services 1998 - 2000
Fleet Credit Card Services 1998 - 2000
Skills
Management, Scheduling,..., Hospitality Management, Hospitality, Food & Beverage, Hospitality Industry, Event Planning, Micros, Hotels, Hotel Management, Restaurants, Microsoft Office, PowerPoint, Event Management, Customer Service, Microsoft Word, Microsoft Excel, Front Office, Time Management
Education
Goldey-Beacom College 2014 — 2016
Master of Business Administration (MBA), International Business
University of Delaware 2009 — 2013
Bachelor's degree, Institutional Management, 3.349
American College Dublin 2006 — 2007
Associate's degree, Hotel, Motel, and Restaurant Management, A
Hanby Middle School
Lincoln University
Mount Pleasant High
P.S. DuPont
Delasoft Inc. September 2014 - Present
Country Inns & Suites By Carlson September 2006 - September 2014
Phillips & Cohen Associates, Ltd. March 2003 - January 2006
Citi May 2000 - February 2001
Fleet Credit Card Services 1998 - 2000
Fleet Credit Card Services 1998 - 2000
Skills
Management, Scheduling,..., Hospitality Management, Hospitality, Food & Beverage, Hospitality Industry, Event Planning, Micros, Hotels, Hotel Management, Restaurants, Microsoft Office, PowerPoint, Event Management, Customer Service, Microsoft Word, Microsoft Excel, Front Office, Time Management
Education
Goldey-Beacom College 2014 — 2016
Master of Business Administration (MBA), International Business
University of Delaware 2009 — 2013
Bachelor's degree, Institutional Management, 3.349
American College Dublin 2006 — 2007
Associate's degree, Hotel, Motel, and Restaurant Management, A
Hanby Middle School
Lincoln University
Mount Pleasant High
P.S. DuPont
Caryn Durling Caryn Durling's Fleet Credit Card Services Experience February 1998 - September 2002
Job AVP Financial Application Support at Radian Group Inc.
Industry Financial Services
Experience
Radian Group Inc. September 2002 - Present
Fleet Credit Card Services February 1998 - September 2002
Advanta Corp February 1987 - February 1998
Skills
PeopleSoft, Accounting, SEC filings, Hyperion Enterprise, Analytics, Sarbanes-Oxley Act, Strategic Planning, Process Improvement, Sarbanes-Oxley, Business Process, Financial Reporting, Analysis, Finance, General Ledger, Essbase, Management, Vendor Management, Software Documentation, User Acceptance Testing, Business Process..., SDLC, Risk Management, Business Analysis, Financial Analysis
Education
Temple University - Fox School of Business and Management 1983 — 1995
Master of Business Administration (MBA)
Bucks County Community College 1981 — 1983
Associates
Radian Group Inc. September 2002 - Present
Fleet Credit Card Services February 1998 - September 2002
Advanta Corp February 1987 - February 1998
Skills
PeopleSoft, Accounting, SEC filings, Hyperion Enterprise, Analytics, Sarbanes-Oxley Act, Strategic Planning, Process Improvement, Sarbanes-Oxley, Business Process, Financial Reporting, Analysis, Finance, General Ledger, Essbase, Management, Vendor Management, Software Documentation, User Acceptance Testing, Business Process..., SDLC, Risk Management, Business Analysis, Financial Analysis
Education
Temple University - Fox School of Business and Management 1983 — 1995
Master of Business Administration (MBA)
Bucks County Community College 1981 — 1983
Associates
Gregg Rosenfeld Gregg Rosenfeld's Fleet Credit Card Services Experience 1999 - 2004
Job Executive Director, JP Morgan Chase
Industry Marketing and Advertising
Experience
JPMorgan Chase 2008 - Present
Wunderman NY 2006 - 2008
MBNA 2004 - 2006
Fleet Credit Card Services 1999 - 2004
Skills
Direct Marketing, Analytics, Research, Marketing Strategy, Marketing, Product Development, Segmentation, Financial Services, B2B, Strategy, Digital Marketing, Lead Generation, Integrated Marketing, Relationship Management, Database Marketing, Product Management, Strategic Planning, Executive Management
Education
Hobart and William Smith Colleges
Bachelor of Arts (BA), Economics
New York University - Leonard N. Stern School of Business
Master of Business Administration (MBA), Marketing
JPMorgan Chase 2008 - Present
Wunderman NY 2006 - 2008
MBNA 2004 - 2006
Fleet Credit Card Services 1999 - 2004
Skills
Direct Marketing, Analytics, Research, Marketing Strategy, Marketing, Product Development, Segmentation, Financial Services, B2B, Strategy, Digital Marketing, Lead Generation, Integrated Marketing, Relationship Management, Database Marketing, Product Management, Strategic Planning, Executive Management
Education
Hobart and William Smith Colleges
Bachelor of Arts (BA), Economics
New York University - Leonard N. Stern School of Business
Master of Business Administration (MBA), Marketing
Lynne Bonde Lynne Bonde's Fleet Credit Card Services Experience 2001 - 2006
Job Consumer Response at Telerx
Industry Insurance
Experience
Telerx September 2014 - Present
Corporate Call Center, Inc. July 2009 - May 2014
Trion Group September 2010 - September 2011
ICT Group 2005 - 2007
Fleet Credit Card Services 2001 - 2006
Skills
Customer Service, Call Center, Insurance, Vendor Management, Strategic Planning, Quality Assurance, Call Centers, Medicare, Process Improvement, Training, Employee Benefits, Leadership, Customer Satisfaction, Coaching, Health Insurance, Program Management, Sales, Team Leadership, Team Building, Customer Experience, Customer Retention, Performance Management
Education
New England College of Business and Finance
Temple University
Telerx September 2014 - Present
Corporate Call Center, Inc. July 2009 - May 2014
Trion Group September 2010 - September 2011
ICT Group 2005 - 2007
Fleet Credit Card Services 2001 - 2006
Skills
Customer Service, Call Center, Insurance, Vendor Management, Strategic Planning, Quality Assurance, Call Centers, Medicare, Process Improvement, Training, Employee Benefits, Leadership, Customer Satisfaction, Coaching, Health Insurance, Program Management, Sales, Team Leadership, Team Building, Customer Experience, Customer Retention, Performance Management
Education
New England College of Business and Finance
Temple University
Margarida Baptista Duarte's Fleet Credit Card Services Experience January 2003 - February 2004
Job HR Benefits Specialist at Xerox
Industry Events Services
Experience
KAPAGIO PRODUCTIONS June 2012 - Present
Xerox August 2012 - April 2015
West@home.com October 2010 - August 2012
Univers Workplace Solutions October 2010 - December 2010
Best Interest Mortgage Company, LLC November 2008 - April 2009
Harte-Hanks November 2007 - May 2008
Dergalis Associates May 2007 - September 2007
The Hartford/AARP July 2005 - April 2007
Pavilion Restaurant January 1990 - January 2005
Fleet Credit Card Services January 2003 - February 2004
Skills
Insurance, Mortgage, Health Insurance, Customer Service, Customer Relations, Microsoft Office, Coaching, Problem Solving, Team Building, Mentoring, Call Center, Word, Outlook, Cold Calling, Customer Satisfaction, Documentation, Compliance, Employee Benefits, Telephone Skills, Customer Retention, Training, Sales, Time Management, Access, New Business Development, Underwriting, Account Management, Property & Casualty..., Recruiting, Call Centers, Marketing, Whole Life, Human Resources, Disability Insurance, Software Documentation, Vendor Management, Mortgage Lending, Retirement, Small Business, Administration, Selling, Budgets, Long-term Care, Leadership, Payroll, Sales Management, Social Networking, Management, Fixed Annuities, Negotiation
Education
2002-2003 Cittone Institute Mt 2002 — 2003
Network Systems Professional, Network Systems Professional
Keiser College
degree, Business Administration
KAPAGIO PRODUCTIONS June 2012 - Present
Xerox August 2012 - April 2015
West@home.com October 2010 - August 2012
Univers Workplace Solutions October 2010 - December 2010
Best Interest Mortgage Company, LLC November 2008 - April 2009
Harte-Hanks November 2007 - May 2008
Dergalis Associates May 2007 - September 2007
The Hartford/AARP July 2005 - April 2007
Pavilion Restaurant January 1990 - January 2005
Fleet Credit Card Services January 2003 - February 2004
Skills
Insurance, Mortgage, Health Insurance, Customer Service, Customer Relations, Microsoft Office, Coaching, Problem Solving, Team Building, Mentoring, Call Center, Word, Outlook, Cold Calling, Customer Satisfaction, Documentation, Compliance, Employee Benefits, Telephone Skills, Customer Retention, Training, Sales, Time Management, Access, New Business Development, Underwriting, Account Management, Property & Casualty..., Recruiting, Call Centers, Marketing, Whole Life, Human Resources, Disability Insurance, Software Documentation, Vendor Management, Mortgage Lending, Retirement, Small Business, Administration, Selling, Budgets, Long-term Care, Leadership, Payroll, Sales Management, Social Networking, Management, Fixed Annuities, Negotiation
Education
2002-2003 Cittone Institute Mt 2002 — 2003
Network Systems Professional, Network Systems Professional
Keiser College
degree, Business Administration
Kim Johnson Kim Johnson's Fleet Credit Card Services Experience 1999 - 2003
Job Group Vice President Corporate Functions Sourcing at SunTrust Banks
Industry Marketing and Advertising
Experience
Group Vice President- Corporate Functions Sourcing - SunTrust Banks inc March 2015 - Present
SunTrust Bank April 2012 - March 2014
Key Point Marketing Consultants, LLC May 2008 - May 2012
The Home Depot January 2010 - April 2012
Citigroup March 2003 - May 2008
Fleet Credit Card Services 1999 - 2003
Bank of America April 1995 - April 1999
Skills
Direct Marketing, Direct Mail, Telemarketing, Marketing, Product Development, Database Marketing, Loyalty Programs, Analytics, Segmentation, Customer Acquisition, Financial Services, Customer Experience, Thought Leadership, Competitive Analysis, Loyalty Marketing, Strategic Partnerships, Multi-channel Marketing, Vendor Management, Lead Generation, CRM, Digital Marketing, Digital Strategy, Strategic Sourcing
Education
Binghamton University
MBA
Peekskill High School
Group Vice President- Corporate Functions Sourcing - SunTrust Banks inc March 2015 - Present
SunTrust Bank April 2012 - March 2014
Key Point Marketing Consultants, LLC May 2008 - May 2012
The Home Depot January 2010 - April 2012
Citigroup March 2003 - May 2008
Fleet Credit Card Services 1999 - 2003
Bank of America April 1995 - April 1999
Skills
Direct Marketing, Direct Mail, Telemarketing, Marketing, Product Development, Database Marketing, Loyalty Programs, Analytics, Segmentation, Customer Acquisition, Financial Services, Customer Experience, Thought Leadership, Competitive Analysis, Loyalty Marketing, Strategic Partnerships, Multi-channel Marketing, Vendor Management, Lead Generation, CRM, Digital Marketing, Digital Strategy, Strategic Sourcing
Education
Binghamton University
MBA
Peekskill High School
Charvis Johnson Charvis Johnson's Fleet Credit Card Services Experience August 2001 - September 2004
Job Application Processing Specialist at Swift Financial Corp
Industry Financial Services
Experience
Swift Financial Corp July 2013 - Present
Access Group September 2005 - March 2012
Fleet Credit Card Services August 2001 - September 2004
Skills
Credit Analysis, Loan Origination, Loan Servicing, Loan Modifications, Application Processing, Accurate Data Entry, Electronic Payments, Microsoft Word, Microsoft Excel, Outlook
Education
Wilmington University 2008 — 2010
Master's Degree, Information Assurance
Goldey Beacom College 2000 — 2004
Bachlor's Degree, Computer Information Systems and Services
Swift Financial Corp July 2013 - Present
Access Group September 2005 - March 2012
Fleet Credit Card Services August 2001 - September 2004
Skills
Credit Analysis, Loan Origination, Loan Servicing, Loan Modifications, Application Processing, Accurate Data Entry, Electronic Payments, Microsoft Word, Microsoft Excel, Outlook
Education
Wilmington University 2008 — 2010
Master's Degree, Information Assurance
Goldey Beacom College 2000 — 2004
Bachlor's Degree, Computer Information Systems and Services
Gurkan Sener's Fleet Credit Card Services Experience 2000 - 2002
Job Marketing Analytics and Optimization Leader at Accenture
Industry Management Consulting
Experience
Accenture 2013 - Present
MarketShare 2013 - 2014
Acxiom 2010 - 2013
Merkle Inc. 2002 - 2010
Fleet Credit Card Services 2000 - 2002
Skills
Analytics, Predictive Modeling, Segmentation, Database Marketing, Customer Analysis, Predictive Analytics, Statistical Modeling, Business Analytics, Direct Marketing, Teradata, Marketing Analytics, Statistics, Analysis, CRM, SAS programming, Time Series Analysis, Strategy, Brand Loyalty, SAS, Multi-channel Marketing, Customer Insight, Data Analytics, Optimization, Web Analytics, Marketing Research, Competitive Intelligence, Business Development, Marketing Mix Modeling, Data Analysis, Forecasting, Decision Trees, SPSS, Data Management, Data Mining, Business Intelligence, ROMI, Campaign Management, R, Tableau, Big Data, Credit Scoring, Customer Acquisition, Customer Intelligence, Cluster Analysis, Quantitative Analytics, Market Research, Decision Sciences, Marketing Science, Logistic Regression, Omniture
Education
Michigan State University 1998 — 2000
MS, Statistics
Michigan State University - The Eli Broad College of Business 1996 — 1998
MA, Economics
Accenture 2013 - Present
MarketShare 2013 - 2014
Acxiom 2010 - 2013
Merkle Inc. 2002 - 2010
Fleet Credit Card Services 2000 - 2002
Skills
Analytics, Predictive Modeling, Segmentation, Database Marketing, Customer Analysis, Predictive Analytics, Statistical Modeling, Business Analytics, Direct Marketing, Teradata, Marketing Analytics, Statistics, Analysis, CRM, SAS programming, Time Series Analysis, Strategy, Brand Loyalty, SAS, Multi-channel Marketing, Customer Insight, Data Analytics, Optimization, Web Analytics, Marketing Research, Competitive Intelligence, Business Development, Marketing Mix Modeling, Data Analysis, Forecasting, Decision Trees, SPSS, Data Management, Data Mining, Business Intelligence, ROMI, Campaign Management, R, Tableau, Big Data, Credit Scoring, Customer Acquisition, Customer Intelligence, Cluster Analysis, Quantitative Analytics, Market Research, Decision Sciences, Marketing Science, Logistic Regression, Omniture
Education
Michigan State University 1998 — 2000
MS, Statistics
Michigan State University - The Eli Broad College of Business 1996 — 1998
MA, Economics
Christopher Diersing Christopher Diersing's Fleet Credit Card Services Experience February 2000 - May 2001
Job Quality Assurance Specialist
Industry Defense & Space
Experience
Homes.com February 2015 - Present
The Braun Agency Inc. March 2013 - October 2013
Farmers Insurance May 2012 - December 2012
Aflac March 2012 - October 2012
Chase Supply, Inc. January 2004 - February 2012
CPV Manufacturing, Inc. September 2001 - January 2004
Fleet Credit Card Services February 2000 - May 2001
Skills
Positive attitude,..., Strong leadership and..., Analytical, excellent..., Able to operate under..., Effective..., Sales, Analysis, Strategy, Training, Management, Quality Assurance, Leadership, Data Analysis, Troubleshooting, Time Management, Team Building, Insurance, Account Management, Microsoft Excel, Marketing, Customer Service, Microsoft Word, Microsoft Office, Risk Management, PowerPoint, Employee Benefits, Process Improvement, Call Centers, Critical Thinking, Access, Software Documentation, General Insurance, Customer Satisfaction, Operations Management, Term Life Insurance, Coaching, Program Management, Change Management, Leadership Development, Employee Training, Data Entry, Customer Retention, Life Insurance, Inventory Management, Logistics, Retirement, Banking, Customer Experience, Outlook, Team Leadership
Education
Eastern University 1986 — 1987
Business/Managerial Economics
Houghton College 1985 — 1986
Chemistry and Business
Homes.com February 2015 - Present
The Braun Agency Inc. March 2013 - October 2013
Farmers Insurance May 2012 - December 2012
Aflac March 2012 - October 2012
Chase Supply, Inc. January 2004 - February 2012
CPV Manufacturing, Inc. September 2001 - January 2004
Fleet Credit Card Services February 2000 - May 2001
Skills
Positive attitude,..., Strong leadership and..., Analytical, excellent..., Able to operate under..., Effective..., Sales, Analysis, Strategy, Training, Management, Quality Assurance, Leadership, Data Analysis, Troubleshooting, Time Management, Team Building, Insurance, Account Management, Microsoft Excel, Marketing, Customer Service, Microsoft Word, Microsoft Office, Risk Management, PowerPoint, Employee Benefits, Process Improvement, Call Centers, Critical Thinking, Access, Software Documentation, General Insurance, Customer Satisfaction, Operations Management, Term Life Insurance, Coaching, Program Management, Change Management, Leadership Development, Employee Training, Data Entry, Customer Retention, Life Insurance, Inventory Management, Logistics, Retirement, Banking, Customer Experience, Outlook, Team Leadership
Education
Eastern University 1986 — 1987
Business/Managerial Economics
Houghton College 1985 — 1986
Chemistry and Business
Vicki Scott's Fleet Credit Card Services Experience June 2002 - December 2003
Job VP Collections at Credit One Bank
Industry Financial Services
Experience
Credit One Bank May 2013 - Present
Bluestem Brands January 2011 - May 2013
First Financial Bank USA January 2009 - February 2010
Washington Mutual Card Services January 2004 - January 2009
Fleet Credit Card Services June 2002 - December 2003
Cybiko, Inc January 2001 - February 2002
First USA February 1989 - January 2001
Skills
Credit Cards, Vendor Management, Process Improvement, Operations Management, Financial Services, Customer Service, Performance Management, Call Center, Business Process..., Credit, Management, Leadership, Risk Management, Team Building, Banking, Workforce Management, New Business Development, Call Centers, Executive Management, Portfolio Management, Business Analysis, Loans, CRM, Analytics, Outsourcing, Business Intelligence, Finance, Credit Risk, Forecasting, Analysis, Customer Experience, Consumer Lending, Financial Risk, Customer Retention, Strategy, Relationship Management, Change Management, Cross-functional Team..., Financial Analysis, Loss Mitigation, Team Leadership, Customer Satisfaction, Loan Servicing, Strategic Planning, Training, Mortgage Servicing, P&L Management, Budgets, Call Center Development, Mortgage Lending
Education
Judson University 1999 — 2002
BA, Business Administration, Management and Operations
Judson College (IL)
Credit One Bank May 2013 - Present
Bluestem Brands January 2011 - May 2013
First Financial Bank USA January 2009 - February 2010
Washington Mutual Card Services January 2004 - January 2009
Fleet Credit Card Services June 2002 - December 2003
Cybiko, Inc January 2001 - February 2002
First USA February 1989 - January 2001
Skills
Credit Cards, Vendor Management, Process Improvement, Operations Management, Financial Services, Customer Service, Performance Management, Call Center, Business Process..., Credit, Management, Leadership, Risk Management, Team Building, Banking, Workforce Management, New Business Development, Call Centers, Executive Management, Portfolio Management, Business Analysis, Loans, CRM, Analytics, Outsourcing, Business Intelligence, Finance, Credit Risk, Forecasting, Analysis, Customer Experience, Consumer Lending, Financial Risk, Customer Retention, Strategy, Relationship Management, Change Management, Cross-functional Team..., Financial Analysis, Loss Mitigation, Team Leadership, Customer Satisfaction, Loan Servicing, Strategic Planning, Training, Mortgage Servicing, P&L Management, Budgets, Call Center Development, Mortgage Lending
Education
Judson University 1999 — 2002
BA, Business Administration, Management and Operations
Judson College (IL)
Robert DeVitis's Fleet Credit Card Services Experience June 2000 - January 2002
Job
Industry Computer Networking
Experience
The Logic Group, Inc. October 2005 - Present
CLMA January 2002 - July 2005
Fleet Credit Card Services June 2000 - January 2002
Thomas Jefferson University Hospital 1994 - 2000
Skills
IT Operations, Information Technology, IT Project & Program..., Backup Solutions, Healthcare Information..., Database Administration, Network Administration, IT Management, Technology..., Microsoft Technologies, C#, PHP, Integration, Cloud Computing, Disaster Recovery, VB.NET, Virtualization, Networking, Software Project..., SharePoint, Network Security, Data Center, IIS, Enterprise Software, EMR, Website Updating, Medical Technology, Web Development, Website Development, Microsoft SQL Server, SaaS, Servers, Systems Analysis, Windows Server, Network Engineering, Database Design
Education
American InterContinental University 2003 — 2004
BS, Information Technology
Montgomery County Community College 1995 — 1999
AAS, Software Engineering
The Logic Group, Inc. October 2005 - Present
CLMA January 2002 - July 2005
Fleet Credit Card Services June 2000 - January 2002
Thomas Jefferson University Hospital 1994 - 2000
Skills
IT Operations, Information Technology, IT Project & Program..., Backup Solutions, Healthcare Information..., Database Administration, Network Administration, IT Management, Technology..., Microsoft Technologies, C#, PHP, Integration, Cloud Computing, Disaster Recovery, VB.NET, Virtualization, Networking, Software Project..., SharePoint, Network Security, Data Center, IIS, Enterprise Software, EMR, Website Updating, Medical Technology, Web Development, Website Development, Microsoft SQL Server, SaaS, Servers, Systems Analysis, Windows Server, Network Engineering, Database Design
Education
American InterContinental University 2003 — 2004
BS, Information Technology
Montgomery County Community College 1995 — 1999
AAS, Software Engineering
Peter Stachelek Peter Stachelek's Fleet Credit Card Services Experience February 1998 - April 2000
Job eDelivery Retirement Benefit Payment Services at SEI
Industry Investment Management
Experience
SEI June 2011 - Present
Advanta September 2001 - February 2009
Fleet Credit Card Services February 1998 - April 2000
Fund Plan Services 1989 - 1991
AMA Investment Advisers 1989 - 1990
Education
Liberty Baptist Theological Seminary 2012 — 2015
MDiv - Master of Divinity, Theology - Evangelism
Liberty University
BS BA, Business Mgt
SEI June 2011 - Present
Advanta September 2001 - February 2009
Fleet Credit Card Services February 1998 - April 2000
Fund Plan Services 1989 - 1991
AMA Investment Advisers 1989 - 1990
Education
Liberty Baptist Theological Seminary 2012 — 2015
MDiv - Master of Divinity, Theology - Evangelism
Liberty University
BS BA, Business Mgt
Morris Cody Morris Cody's Fleet Credit Card Services Experience October 1998 - October 2004
Job Information Technology Leader
Industry Information Technology and Services
Experience
Mission Critical Global Technology Group (MCGlobalTech) May 2013 - Present
Booz Allen Hamilton September 2008 - April 2013
Freddie Mac January 2007 - September 2008
Bank of America October 2004 - December 2005
Fleet Credit Card Services October 1998 - October 2004
Advanta Corp July 1996 - October 1998
Skills
Disaster Recovery, Vendor Management, IT Management, Security, Information Security, IT Strategy, Data Center, Enterprise Architecture, Integration, Cloud Computing, SDLC, Business Continuity, PMO, Enterprise Software, Computer Security, Management Consulting, IT Audit, Information Assurance, Strategic Planning, Business Analysis, Process Improvement, Vulnerability Assessment, Network Security, Cybersecurity Governance, Framework Design, Security Risk Analysis, Cloud Computing Policy..., Mobile and Cloud..., Disaster Recovery /..., Disaster Recovery..., Disaster Recovery..., Technology Service..., Business Process..., Project Management, Vendor & Client..., Information Security..., IT Infrastructure P&L /...
Education
University of Maryland University College
Master of Science (M.S.) Cybersecurity Policy
Eastern University
Bachelor of Arts (B.A.) Organizational Management, Organizational Management
University of Maryland University College
Graduate Level Certification Cybersecurity Policy, Cybersecurity
University of Maryland University College
Graduate Level Certification Cybersecurity Foundation, Cybersecurity
Community College of Philadelphia
Associate of Arts and Sciences (A.A.S.), Computer Science
Mission Critical Global Technology Group (MCGlobalTech) May 2013 - Present
Booz Allen Hamilton September 2008 - April 2013
Freddie Mac January 2007 - September 2008
Bank of America October 2004 - December 2005
Fleet Credit Card Services October 1998 - October 2004
Advanta Corp July 1996 - October 1998
Skills
Disaster Recovery, Vendor Management, IT Management, Security, Information Security, IT Strategy, Data Center, Enterprise Architecture, Integration, Cloud Computing, SDLC, Business Continuity, PMO, Enterprise Software, Computer Security, Management Consulting, IT Audit, Information Assurance, Strategic Planning, Business Analysis, Process Improvement, Vulnerability Assessment, Network Security, Cybersecurity Governance, Framework Design, Security Risk Analysis, Cloud Computing Policy..., Mobile and Cloud..., Disaster Recovery /..., Disaster Recovery..., Disaster Recovery..., Technology Service..., Business Process..., Project Management, Vendor & Client..., Information Security..., IT Infrastructure P&L /...
Education
University of Maryland University College
Master of Science (M.S.) Cybersecurity Policy
Eastern University
Bachelor of Arts (B.A.) Organizational Management, Organizational Management
University of Maryland University College
Graduate Level Certification Cybersecurity Policy, Cybersecurity
University of Maryland University College
Graduate Level Certification Cybersecurity Foundation, Cybersecurity
Community College of Philadelphia
Associate of Arts and Sciences (A.A.S.), Computer Science
Letia James Letia James's Fleet Credit Card Services Experience November 2003 - July 2004
Job Experienced marketing professional
Industry Marketing and Advertising
Experience
Corestaff Services June 2015 - September 2015
Wells Fargo February 2010 - November 2013
Wachovia June 2008 - February 2010
Bank of America July 2004 - June 2008
Fleet Credit Card Services November 2003 - July 2004
Fleet Credit Card Services February 2002 - November 2003
TRICARE/Blue Cross & Blue Shield June 1996 - December 2001
K-Mart Pharmacy November 1995 - May 1996
Skills
Customer Service, Account Management, Marketing Strategy, Marketing, Cross-functional Team..., Direct Marketing, Management, Leadership, Program Management, Business Development, Lead Generation, Product Management, Vendor Management, Strategic Planning, Training, Project Management, Fundraising, Budgets, Analysis, Advertising, Non-profits, Forecasting, Market Research, Social Media, Database Marketing, Analytics, Email Marketing, CRM, Social Media Marketing, Marketing Communications, Integrated Marketing, Digital Marketing, Segmentation, Strategy, Direct Mail, Marketing Management, Competitive Analysis, Customer Acquisition, Online Marketing, Customer Retention, Multi-channel Marketing, E-commerce, Marketing Research, B2B Marketing, Salesforce.com, Online Advertising, Creative Direction, Financial Services, Process Improvement
Education
Francis Marion University
Bachelor of Business Administration, Marketing
South Florence High School
College Prep
Corestaff Services June 2015 - September 2015
Wells Fargo February 2010 - November 2013
Wachovia June 2008 - February 2010
Bank of America July 2004 - June 2008
Fleet Credit Card Services November 2003 - July 2004
Fleet Credit Card Services February 2002 - November 2003
TRICARE/Blue Cross & Blue Shield June 1996 - December 2001
K-Mart Pharmacy November 1995 - May 1996
Skills
Customer Service, Account Management, Marketing Strategy, Marketing, Cross-functional Team..., Direct Marketing, Management, Leadership, Program Management, Business Development, Lead Generation, Product Management, Vendor Management, Strategic Planning, Training, Project Management, Fundraising, Budgets, Analysis, Advertising, Non-profits, Forecasting, Market Research, Social Media, Database Marketing, Analytics, Email Marketing, CRM, Social Media Marketing, Marketing Communications, Integrated Marketing, Digital Marketing, Segmentation, Strategy, Direct Mail, Marketing Management, Competitive Analysis, Customer Acquisition, Online Marketing, Customer Retention, Multi-channel Marketing, E-commerce, Marketing Research, B2B Marketing, Salesforce.com, Online Advertising, Creative Direction, Financial Services, Process Improvement
Education
Francis Marion University
Bachelor of Business Administration, Marketing
South Florence High School
College Prep
Tony (Anatoly) Kulinsky Tony (Anatoly) Kulinsky's Fleet Credit Card Services Experience 1999 - 2004
Job Technical Project Manager at Tata Consultancy Services, Ltd
Industry Information Technology and Services
Experience
Tata Consultancy Services, Ltd November 2013 - Present
Tata Consultancy Services September 2011 - Present
Diversant, LLC June 2010 - September 2011
JPMorgan Chase 2007 - 2010
Informatek 2004 - 2007
Bank of America 1999 - 2004
Fleet Credit Card Services 1999 - 2004
Computer Business Consultants, Inc 1996 - 1999
Temple University Health System 1992 - 1996
Institute of Medical Problems of Russian North 1989 - 1991
Skills
SAS, SAS Base, SAS programming, SQL, Unix, Unix Shell Scripting, Oracle Applications, PL/SQL, ETL, Data Warehousing, Sybase, T-SQL, DB2, VBA, HTML, SPSS, Oracle, Access, Databases, Data Integration, Visual Basic, Business Objects, Data Modeling, Data Management, SAS Programming, Shell Scripting
Education
Krasnoyarsk State Medical University (KrasSMU)
Master of Public Health (MPH)
Tata Consultancy Services, Ltd November 2013 - Present
Tata Consultancy Services September 2011 - Present
Diversant, LLC June 2010 - September 2011
JPMorgan Chase 2007 - 2010
Informatek 2004 - 2007
Bank of America 1999 - 2004
Fleet Credit Card Services 1999 - 2004
Computer Business Consultants, Inc 1996 - 1999
Temple University Health System 1992 - 1996
Institute of Medical Problems of Russian North 1989 - 1991
Skills
SAS, SAS Base, SAS programming, SQL, Unix, Unix Shell Scripting, Oracle Applications, PL/SQL, ETL, Data Warehousing, Sybase, T-SQL, DB2, VBA, HTML, SPSS, Oracle, Access, Databases, Data Integration, Visual Basic, Business Objects, Data Modeling, Data Management, SAS Programming, Shell Scripting
Education
Krasnoyarsk State Medical University (KrasSMU)
Master of Public Health (MPH)
Meg Pancoast's Fleet Credit Card Services Experience 1998 - 2001
Job Director of Service Design at LiveOps
Industry Information Technology and Services
Experience
LiveOps September 2015 - Present
ShoreTel September 2013 - September 2015
Bank of America December 1997 - August 2013
Bank of America May 2011 - February 2012
Bank of America February 2005 - August 2011
Fleet Bank 2001 - 2004
Fleet Credit Card Services 1998 - 2001
Advanta 1996 - 1997
Skills
Banking, Commercial Banking, Service Management, Risk Management, Change Management, Enterprise Architecture, Financial Services, Project Portfolio..., Vendor Management, Problem Management, Incident Management, ITIL, Business Analysis, Performance Consulting, Configuration Management, SharePoint, Project Management, Credit, Relationship Management, Loans, Credit Cards, SDLC, Retail Banking, Six Sigma, Strategic Planning, Mortgage Lending, Disaster Recovery, IT Strategy, Portfolio Management, Process Improvement, Operational Risk..., Customer Service, Management, PMO, Program Management, Commercial Lending, Visio, Leadership, Staff Development, Call Centers, Financial Risk
Education
CLC 1995 — 1997
Associates, ITSP
Bucks County Community College 1991 — 1993
Elementary Education
Archbishop Wood 1987 — 1990
LiveOps September 2015 - Present
ShoreTel September 2013 - September 2015
Bank of America December 1997 - August 2013
Bank of America May 2011 - February 2012
Bank of America February 2005 - August 2011
Fleet Bank 2001 - 2004
Fleet Credit Card Services 1998 - 2001
Advanta 1996 - 1997
Skills
Banking, Commercial Banking, Service Management, Risk Management, Change Management, Enterprise Architecture, Financial Services, Project Portfolio..., Vendor Management, Problem Management, Incident Management, ITIL, Business Analysis, Performance Consulting, Configuration Management, SharePoint, Project Management, Credit, Relationship Management, Loans, Credit Cards, SDLC, Retail Banking, Six Sigma, Strategic Planning, Mortgage Lending, Disaster Recovery, IT Strategy, Portfolio Management, Process Improvement, Operational Risk..., Customer Service, Management, PMO, Program Management, Commercial Lending, Visio, Leadership, Staff Development, Call Centers, Financial Risk
Education
CLC 1995 — 1997
Associates, ITSP
Bucks County Community College 1991 — 1993
Elementary Education
Archbishop Wood 1987 — 1990
Tom Yakulis Tom Yakulis's Fleet Credit Card Services Experience November 2002 - July 2004
Job Marketing Analytics Manager at Aon Affinity
Industry Banking
Experience
Aon Affinity July 2014 - Present
Bank of America 2005 - September 2012
Fleet Credit Card Services November 2002 - July 2004
Fleet Credit Card Services February 1998 - November 2002
Fleet Credit Card Services January 1996 - February 1998
Fleet Credit Card Services May 1994 - January 1996
Skills
Segmentation, Strategy, Analysis, Analytics, Financial Services, Business Analysis, Direct Marketing, Vendor Management, Process Improvement, Six Sigma, Data Mining, CRM, Business Process..., Relationship Management, Data Analysis, SQL, SAS, Forecasting, Call Centers, Management, SQL, SAS, Oracle,..., Certified Six Sigma..., Chartered Property &..., Campaign Processing, Campaign Management
Education
Temple University 1983 — 1986
Master of Business Administration (MBA), Marketing
Cornell University 1970 — 1974
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Aon Affinity July 2014 - Present
Bank of America 2005 - September 2012
Fleet Credit Card Services November 2002 - July 2004
Fleet Credit Card Services February 1998 - November 2002
Fleet Credit Card Services January 1996 - February 1998
Fleet Credit Card Services May 1994 - January 1996
Skills
Segmentation, Strategy, Analysis, Analytics, Financial Services, Business Analysis, Direct Marketing, Vendor Management, Process Improvement, Six Sigma, Data Mining, CRM, Business Process..., Relationship Management, Data Analysis, SQL, SAS, Forecasting, Call Centers, Management, SQL, SAS, Oracle,..., Certified Six Sigma..., Chartered Property &..., Campaign Processing, Campaign Management
Education
Temple University 1983 — 1986
Master of Business Administration (MBA), Marketing
Cornell University 1970 — 1974
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Shannon Ricks Shannon Ricks's Fleet Credit Card Services Experience January 2001 - January 2005
Job Service Professional
Industry Consumer Services
Experience
Trion Group May 2013 - October 2013
Prudential July 2012 - March 2013
Aetna September 2011 - February 2012
Westinghouse Lighting September 2010 - July 2011
PNC Global Investment Servicing September 2007 - February 2009
PNC Global Investment Servicing February 2006 - September 2007
Fleet Credit Card Services January 2001 - January 2005
Skills
Insurance, General Insurance, Underwriting, Health Insurance, Claim, Claims Management, Customer Service, Customer Support, Collections, Sales, Life Insurance, Quality Assurance, Training, Mentoring, Credit Cards, Mutual Funds, Credit Risk, Retail, Manufacturing, Lighting, Microsoft Office, Typing, Call Centers, Call Monitoring, New Hire Orientations
Education
Springhouse Computer School 2002 — 2003
Microsoft Office Certification, Microsoft Office Suite
Saint Maria Goretti H.S. for Girls 1992 — 1996
High School Diploma, Academics
Community College of Philadelphia
Rasmussen College Online Ocala
Business Administration, Management and Operations
Trion Group May 2013 - October 2013
Prudential July 2012 - March 2013
Aetna September 2011 - February 2012
Westinghouse Lighting September 2010 - July 2011
PNC Global Investment Servicing September 2007 - February 2009
PNC Global Investment Servicing February 2006 - September 2007
Fleet Credit Card Services January 2001 - January 2005
Skills
Insurance, General Insurance, Underwriting, Health Insurance, Claim, Claims Management, Customer Service, Customer Support, Collections, Sales, Life Insurance, Quality Assurance, Training, Mentoring, Credit Cards, Mutual Funds, Credit Risk, Retail, Manufacturing, Lighting, Microsoft Office, Typing, Call Centers, Call Monitoring, New Hire Orientations
Education
Springhouse Computer School 2002 — 2003
Microsoft Office Certification, Microsoft Office Suite
Saint Maria Goretti H.S. for Girls 1992 — 1996
High School Diploma, Academics
Community College of Philadelphia
Rasmussen College Online Ocala
Business Administration, Management and Operations
James B. Taylor, III's Fleet Credit Card Services Experience January 2001 - March 2004
Job MngrFinancial Operations Credit at Cox Communications
Industry Telecommunications
Experience
Cox Communications March 2013 - Present
Arbitron June 2009 - February 2013
SECU February 2007 - December 2008
CitiFinancial July 2005 - February 2007
CitiFinancial August 2004 - July 2005
Fleet Credit Card Services January 2001 - March 2004
Metris Companies March 1997 - December 2000
Skills
Credit Cards, Analytics, Credit Risk, Management, Credit, Analysis, Customer Service, Risk Management, Strategy
Education
Atlanta's John Marshall Law School 2013 — 2016
Doctor of Law (JD), Banking, Corporate, Finance, and Securities Law
Towson University 1997 — 2000
Bachelor of Applied Science (BASc), Mass Communication/Media Studies
Cox Communications March 2013 - Present
Arbitron June 2009 - February 2013
SECU February 2007 - December 2008
CitiFinancial July 2005 - February 2007
CitiFinancial August 2004 - July 2005
Fleet Credit Card Services January 2001 - March 2004
Metris Companies March 1997 - December 2000
Skills
Credit Cards, Analytics, Credit Risk, Management, Credit, Analysis, Customer Service, Risk Management, Strategy
Education
Atlanta's John Marshall Law School 2013 — 2016
Doctor of Law (JD), Banking, Corporate, Finance, and Securities Law
Towson University 1997 — 2000
Bachelor of Applied Science (BASc), Mass Communication/Media Studies
Alexis Muhly, MBA Alexis Muhly, MBA's Fleet Credit Card Services Experience January 1997 - January 2000
Job CTO/CIO at Associated Partners LP
Industry Venture Capital & Private Equity
Experience
Associated Partners LP March 2002 - Present
First Atlantic Federal Credit Union September 2001 - March 2002
InvestorForce January 2000 - August 2001
Fleet Credit Card Services January 1997 - January 2000
Omicron Consulting 1994 - 1997
Skills
Microsoft Dynamics ERP, Strategic Planning, Software Development, Microsoft SQL Server, Change Management, Project Management, Business Intelligence, Unified Communications, Business Strategy, Business Analysis, Process Efficiency, Business Efficiency, Operational Efficiency, Cost Efficiency, Start-ups, IT Strategy, Enterprise Software, Scrum, CRM, Enterprise Architecture, Telecommunications, Windows, Process Improvement, Budgets, Mergers & Acquisitions, Cloud Computing, Project Planning, Team Leadership, Vendor Management, Management, Analysis, Windows Server, Consulting, Networking, Program Management, Social Media, Strategy, Integration, Social Networking, Product Management, Business Development
Education
Saint Joseph's University - Erivan K. Haub School of Business 2008 — 2010
Executive MBA, Business
Penn State University 1989 — 1994
Bachelor of Arts (B.A.), Communication and Media Studies
Associated Partners LP March 2002 - Present
First Atlantic Federal Credit Union September 2001 - March 2002
InvestorForce January 2000 - August 2001
Fleet Credit Card Services January 1997 - January 2000
Omicron Consulting 1994 - 1997
Skills
Microsoft Dynamics ERP, Strategic Planning, Software Development, Microsoft SQL Server, Change Management, Project Management, Business Intelligence, Unified Communications, Business Strategy, Business Analysis, Process Efficiency, Business Efficiency, Operational Efficiency, Cost Efficiency, Start-ups, IT Strategy, Enterprise Software, Scrum, CRM, Enterprise Architecture, Telecommunications, Windows, Process Improvement, Budgets, Mergers & Acquisitions, Cloud Computing, Project Planning, Team Leadership, Vendor Management, Management, Analysis, Windows Server, Consulting, Networking, Program Management, Social Media, Strategy, Integration, Social Networking, Product Management, Business Development
Education
Saint Joseph's University - Erivan K. Haub School of Business 2008 — 2010
Executive MBA, Business
Penn State University 1989 — 1994
Bachelor of Arts (B.A.), Communication and Media Studies
Michelle Jusko-Long's Fleet Credit Card Services Experience 2000 - August 2004
Job Senior Talent Development Partner at QVC
Industry Human Resources
Experience
QVC March 2014 - Present
QVC May 2006 - April 2013
Bank of America September 2004 - May 2006
Fleet Credit Card Services 2000 - August 2004
Skills
Talent Management, Employee Engagement, Succession Planning, Performance Management, Onboarding, Organizational..., HRIS, Organizational..., Leadership Development, Recruiting, Personnel Management, Organizational Design, Training
Education
Saint Joseph's University 2004 — 2009
Masters, Organizational Development Minor: Organizational Psychology
Medaille College 1994 — 1997
Bachelors of Science, Training and Development
QVC March 2014 - Present
QVC May 2006 - April 2013
Bank of America September 2004 - May 2006
Fleet Credit Card Services 2000 - August 2004
Skills
Talent Management, Employee Engagement, Succession Planning, Performance Management, Onboarding, Organizational..., HRIS, Organizational..., Leadership Development, Recruiting, Personnel Management, Organizational Design, Training
Education
Saint Joseph's University 2004 — 2009
Masters, Organizational Development Minor: Organizational Psychology
Medaille College 1994 — 1997
Bachelors of Science, Training and Development
Jim Ackerson Jim Ackerson's Fleet Credit Card Services Experience June 1999 - January 2001
Job Financial Services
Industry Financial Services
Experience
Marqeta January 2015 - Present
i2c Inc. July 2011 - December 2014
TSYS Loyalty November 2009 - July 2011
Fidelity National Information Services January 2007 - June 2009
MasterCard International October 2004 - December 2006
Citi Cards - Retail Private Label July 2002 - August 2004
Fleet Credit Card Services June 1999 - January 2001
MBNA America Bank August 1994 - June 1999
Sigma - Aldrich Corporation July 1992 - July 1994
Coopers & Lybrand January 1989 - July 1992
Skills
Strategic Partnerships, Business Development, Start-ups, Payment Card Processing, Executive Management, Strategy, E-commerce, CRM, Financial Services, Cross-functional Team..., Management, Leadership, Credit Cards, Analytics, Strategic Planning, P&L Management, Banking, Business Intelligence, Marketing, Management Consulting, Risk Management, Program Management, Business Process..., Product Development, Finance, Debit Cards, New Business Development
Education
Stanford University Graduate School of Business 1997 — 1997
Certificate
Harvard Law School 1995 — 1995
Certificate
University of Kansas - Graduate School of Business 1978 — 1980
MBA
Trevecca Nazarene University 1974 — 1978
B.S.
Marqeta January 2015 - Present
i2c Inc. July 2011 - December 2014
TSYS Loyalty November 2009 - July 2011
Fidelity National Information Services January 2007 - June 2009
MasterCard International October 2004 - December 2006
Citi Cards - Retail Private Label July 2002 - August 2004
Fleet Credit Card Services June 1999 - January 2001
MBNA America Bank August 1994 - June 1999
Sigma - Aldrich Corporation July 1992 - July 1994
Coopers & Lybrand January 1989 - July 1992
Skills
Strategic Partnerships, Business Development, Start-ups, Payment Card Processing, Executive Management, Strategy, E-commerce, CRM, Financial Services, Cross-functional Team..., Management, Leadership, Credit Cards, Analytics, Strategic Planning, P&L Management, Banking, Business Intelligence, Marketing, Management Consulting, Risk Management, Program Management, Business Process..., Product Development, Finance, Debit Cards, New Business Development
Education
Stanford University Graduate School of Business 1997 — 1997
Certificate
Harvard Law School 1995 — 1995
Certificate
University of Kansas - Graduate School of Business 1978 — 1980
MBA
Trevecca Nazarene University 1974 — 1978
B.S.
Maite Bertolini Maite Bertolini's Fleet Credit Card Services Experience October 1996 - March 1999
Job Banking Professional
Industry Banking
Experience
Bank of America March 1999 - April 2011
Fleet Credit Card Services October 1996 - March 1999
Skills
Credit, Credit Cards, Credit Risk, Databases, Financial Risk, Financial Services, Portfolio Management, Risk Management, Strategy
Education
City University of New York-Hunter College
Masters, Mathematics
Bank of America March 1999 - April 2011
Fleet Credit Card Services October 1996 - March 1999
Skills
Credit, Credit Cards, Credit Risk, Databases, Financial Risk, Financial Services, Portfolio Management, Risk Management, Strategy
Education
City University of New York-Hunter College
Masters, Mathematics
Mark Lukens Mark Lukens's Fleet Credit Card Services Experience 1997 - 1999
Job Director of Telecommunications at Ally Financial Inc.
Industry Financial Services
Experience
Ally Financial Inc. September 2014 - Present
Ally Financial Inc. January 2013 - September 2014
Ally Financial December 2008 - January 2013
GMAC ResCap September 2004 - November 2008
GMAC Rescap June 1999 - September 2004
Fleet Credit Card Services 1997 - 1999
Advanta January 1995 - May 1997
Skills
Avaya PBX, Predictive Dialers, IP PBX, SIP Trunking, ACD, Verint, Cisco IPT, Contact Center, Change Management, Project Implementation, Cisco VoIP, Contact Centers, IT Management, Risk Management, Avaya, Process Improvement, Contact Center..., Telecommunications, Vendor Management, Call Center, Project Management, Business Intelligence, Management, Software Project..., Disaster Recovery, Call Centers, CRM, Leadership, Team Building, Data Center, Strategy, Business Analysis, Business Process..., Enterprise Software, Contract Negotiation, Visio, IT Service Management, System Administration, Project Portfolio..., Software Documentation, Analytics, IT Strategy, Outsourcing, Analysis, Budgets, Integration, Requirements Gathering, PMO, Training, Networking
Education
Regis University 2004 — 2006
MBA, General Studies
Bloomsburg University of Pennsylvania
B.S. Business, Marketing
Ally Financial Inc. September 2014 - Present
Ally Financial Inc. January 2013 - September 2014
Ally Financial December 2008 - January 2013
GMAC ResCap September 2004 - November 2008
GMAC Rescap June 1999 - September 2004
Fleet Credit Card Services 1997 - 1999
Advanta January 1995 - May 1997
Skills
Avaya PBX, Predictive Dialers, IP PBX, SIP Trunking, ACD, Verint, Cisco IPT, Contact Center, Change Management, Project Implementation, Cisco VoIP, Contact Centers, IT Management, Risk Management, Avaya, Process Improvement, Contact Center..., Telecommunications, Vendor Management, Call Center, Project Management, Business Intelligence, Management, Software Project..., Disaster Recovery, Call Centers, CRM, Leadership, Team Building, Data Center, Strategy, Business Analysis, Business Process..., Enterprise Software, Contract Negotiation, Visio, IT Service Management, System Administration, Project Portfolio..., Software Documentation, Analytics, IT Strategy, Outsourcing, Analysis, Budgets, Integration, Requirements Gathering, PMO, Training, Networking
Education
Regis University 2004 — 2006
MBA, General Studies
Bloomsburg University of Pennsylvania
B.S. Business, Marketing
Paul Stahlin CPA, CGMA Paul Stahlin CPA, CGMA's Fleet Credit Card Services Experience 2001 - 2005
Job Corporate Director/ Finance Professional
Industry Financial Services
Experience
International American Supermarkets Corp. January 2015 - Present
Robert Wood Johnson University Hospital June 2014 - Present
Miami International Holdings Inc., Parent company of Miami International Securities Exchange LLC May 2014 - Present
Fulton Bank of NJ April 2014 - Present
Robert Wood Johnson University Hospital Somerset January 2013 - Present
Association of International Certified Professional Accountants January 2013 - Present
American Institute of Certified Public Accountants October 2010 - Present
Fulton Bank of New Jersey June 2005 - April 2014
Somerset Valley Bank June 2005 - May 2007
Fleet Credit Card Services 2001 - 2005
Skills
Accounting, Mergers, Budgets, Policy, Finance, CPA, Banking, SEC filings, Tax, Financial Reporting, Auditing, Due Diligence, Financial Analysis, Risk Management, Forecasting, IPO, Internal Controls, Managerial Finance, Leadership, Credit, Strategic Financial..., CGMA, Cash Management, Mergers & Acquisitions, Sarbanes-Oxley Act, Investments, Financial Services, Financial Accounting, Executive Management, Cash Flow, Corporate Finance, Financial Modeling, Treasury Management, Financial Risk, Restructuring, GAAP, Private Equity, US GAAP, Valuation, Business Valuation, Enterprise Risk..., Forensic Accounting, Financial Statements, Financial Audits, Portfolio Management, Internal Audit, SEC Filings, Financial Planning
Education
Montclair State University 1970 — 1974
BS, Accounting
International American Supermarkets Corp. January 2015 - Present
Robert Wood Johnson University Hospital June 2014 - Present
Miami International Holdings Inc., Parent company of Miami International Securities Exchange LLC May 2014 - Present
Fulton Bank of NJ April 2014 - Present
Robert Wood Johnson University Hospital Somerset January 2013 - Present
Association of International Certified Professional Accountants January 2013 - Present
American Institute of Certified Public Accountants October 2010 - Present
Fulton Bank of New Jersey June 2005 - April 2014
Somerset Valley Bank June 2005 - May 2007
Fleet Credit Card Services 2001 - 2005
Skills
Accounting, Mergers, Budgets, Policy, Finance, CPA, Banking, SEC filings, Tax, Financial Reporting, Auditing, Due Diligence, Financial Analysis, Risk Management, Forecasting, IPO, Internal Controls, Managerial Finance, Leadership, Credit, Strategic Financial..., CGMA, Cash Management, Mergers & Acquisitions, Sarbanes-Oxley Act, Investments, Financial Services, Financial Accounting, Executive Management, Cash Flow, Corporate Finance, Financial Modeling, Treasury Management, Financial Risk, Restructuring, GAAP, Private Equity, US GAAP, Valuation, Business Valuation, Enterprise Risk..., Forensic Accounting, Financial Statements, Financial Audits, Portfolio Management, Internal Audit, SEC Filings, Financial Planning
Education
Montclair State University 1970 — 1974
BS, Accounting
Blaine Allen Blaine Allen's Fleet Credit Card Services Experience January 1994 - December 1999
Job President at Blaine's Cleaning Services
Industry Consumer Services
Experience
Blaine's Cleaning Services March 2011 - Present
JP Morgan Chase 2008 - October 2010
JP Morgan 2007 - October 2008
AdminServer April 2007 - April 2008
Access Group April 2005 - May 2007
MBNA December 2000 - February 2005
MBNA America 2000 - 2004
Fleet Credit Card Services January 1994 - December 1999
Skills
Quality Assurance, Visio, User Acceptance Testing, Business Requirements, Regression Testing, Management, Access, Vendor Management, System Testing, Testing, Project Management, Quality Center, Banking, SQL, SDLC, XML, Analysis, Leadership, Microsoft Office, Business Analysis, Troubleshooting
Education
Delaware State University 1984 — 1986
Economics
Blaine's Cleaning Services March 2011 - Present
JP Morgan Chase 2008 - October 2010
JP Morgan 2007 - October 2008
AdminServer April 2007 - April 2008
Access Group April 2005 - May 2007
MBNA December 2000 - February 2005
MBNA America 2000 - 2004
Fleet Credit Card Services January 1994 - December 1999
Skills
Quality Assurance, Visio, User Acceptance Testing, Business Requirements, Regression Testing, Management, Access, Vendor Management, System Testing, Testing, Project Management, Quality Center, Banking, SQL, SDLC, XML, Analysis, Leadership, Microsoft Office, Business Analysis, Troubleshooting
Education
Delaware State University 1984 — 1986
Economics
BLAZE MARTIN BLAZE MARTIN's Fleet Credit Card Services Experience July 2002 - January 2004
Job Admissions & Records at Antelope Valley College
Industry Civic & Social Organization
Experience
Antelope Valley College August 2009 - Present
BUTCH Voices April 2009 - Present
HealthNet August 2006 - August 2007
GoodFellas Unit June 2002 - February 2006
Fleet Credit Card Services July 2002 - January 2004
PECO Energy March 2001 - July 2002
Aetna US Healthcare September 1997 - January 1999
Education
Antelope Valley College 2008 — 2010
In Progress, Adolescent Sociology
Community College of Philadelphia 1994 — 1998
Theater Communications
Antelope Valley College August 2009 - Present
BUTCH Voices April 2009 - Present
HealthNet August 2006 - August 2007
GoodFellas Unit June 2002 - February 2006
Fleet Credit Card Services July 2002 - January 2004
PECO Energy March 2001 - July 2002
Aetna US Healthcare September 1997 - January 1999
Education
Antelope Valley College 2008 — 2010
In Progress, Adolescent Sociology
Community College of Philadelphia 1994 — 1998
Theater Communications
Bob Skaroff Bob Skaroff's Fleet Credit Card Services Experience June 2001 - November 2002
Job Data Warehouse Developer at Unitrin Direct
Industry Insurance
Experience
Unitrin Direct Mathematics InstructorWilliam Allen High SchoolSeptember 2004 - August 2006
Fleet Credit Card Services June 2001 - November 2002
SEI Mutual Fund Services November 2000 - May 2001
McKee Risk Management June 2000 - October 2000
PMA 1994 - 1998
CIGNA 1984 - 1994
CIGNA 1976 - 1984
Education
DeSales University 2003 — 2004
PA Certification - Mathematics 7-12
Temple University 1974 — 1976
MBA, Accounting
Penn State University 1970 — 1974
BA, Mathematics
Central High School 1966 — 1970
Philadelphia, PA
Unitrin Direct Mathematics InstructorWilliam Allen High SchoolSeptember 2004 - August 2006
Fleet Credit Card Services June 2001 - November 2002
SEI Mutual Fund Services November 2000 - May 2001
McKee Risk Management June 2000 - October 2000
PMA 1994 - 1998
CIGNA 1984 - 1994
CIGNA 1976 - 1984
Education
DeSales University 2003 — 2004
PA Certification - Mathematics 7-12
Temple University 1974 — 1976
MBA, Accounting
Penn State University 1970 — 1974
BA, Mathematics
Central High School 1966 — 1970
Philadelphia, PA
Greg Sauer Greg Sauer's Fleet Credit Card Services Experience November 1998 - January 2000
Job Manager, Financial Foundations at USAA
Industry Telecommunications
Experience
USAA October 2013 - Present
USAA April 2011 - September 2013
Convergys January 2010 - March 2011
PRC November 2009 - January 2010
Visa DPS June 2009 - November 2009
Compassion International March 2007 - November 2008
Compassion International March 2005 - March 2007
Bank of America January 2000 - March 2005
Fleet Credit Card Services November 1998 - January 2000
Citibank Commercial Cards October 1997 - November 1998
Skills
Call Center, Customer Service, Coaching, Customer Satisfaction, Sales Management, Administration, Inbound, Process Improvement, Operations Management, Budgeting, Team Building, Customer Relations, Strategic Planning, Budgets, System Administration, Call Centers, Inbound Marketing, Customer Experience, Great Motivator, Management, Sales, Customer Retention, Leadership, Performance Management, Training, Strategy, Program Management, Investments, Needs Analysis, Outsourcing, Sales Operations, Team Leadership
Education
Colorado Technical University 1993 — 1999
B.S., Business Management
USAA October 2013 - Present
USAA April 2011 - September 2013
Convergys January 2010 - March 2011
PRC November 2009 - January 2010
Visa DPS June 2009 - November 2009
Compassion International March 2007 - November 2008
Compassion International March 2005 - March 2007
Bank of America January 2000 - March 2005
Fleet Credit Card Services November 1998 - January 2000
Citibank Commercial Cards October 1997 - November 1998
Skills
Call Center, Customer Service, Coaching, Customer Satisfaction, Sales Management, Administration, Inbound, Process Improvement, Operations Management, Budgeting, Team Building, Customer Relations, Strategic Planning, Budgets, System Administration, Call Centers, Inbound Marketing, Customer Experience, Great Motivator, Management, Sales, Customer Retention, Leadership, Performance Management, Training, Strategy, Program Management, Investments, Needs Analysis, Outsourcing, Sales Operations, Team Leadership
Education
Colorado Technical University 1993 — 1999
B.S., Business Management
Kirt Bolte Kirt Bolte's Fleet Credit Card Services Experience November 2002 - August 2004
Job SVP Risk Manager Retail Payment Solutions at US Bank
Industry Banking
Experience
US Bank July 2011 - Present
Bank of America April 2010 - August 2011
Bank of America October 2008 - April 2010
Bank of America July 2006 - October 2008
Bank of America August 2005 - July 2006
Advanta Bank Corp August 2004 - August 2005
Fleet Credit Card Services November 2002 - August 2004
Skills
Credit, Credit Cards, Credit Risk, VBA, Forecasting, Loans, Executive Management, Portfolio Management, Payments, Financial Analysis, Underwriting, Financial Services, Finance, SAS, Mergers & Acquisitions, Relationship Management, Program Management, Risk Management, Operational Risk, Banking, Commercial Banking, Accounting, Credit Analysis, Financial Modeling, Management, Leadership, Consumer Lending, Strategy, Mortgage Lending, Financial Risk, Retail Banking, Small Business Lending, Operational Risk...
Education
La Salle University - School of Business Administration 1996 — 2000
MBA, Finance
Delaware Valley University 1993 — 1995
BS, Accounting / Marketing
US Bank July 2011 - Present
Bank of America April 2010 - August 2011
Bank of America October 2008 - April 2010
Bank of America July 2006 - October 2008
Bank of America August 2005 - July 2006
Advanta Bank Corp August 2004 - August 2005
Fleet Credit Card Services November 2002 - August 2004
Skills
Credit, Credit Cards, Credit Risk, VBA, Forecasting, Loans, Executive Management, Portfolio Management, Payments, Financial Analysis, Underwriting, Financial Services, Finance, SAS, Mergers & Acquisitions, Relationship Management, Program Management, Risk Management, Operational Risk, Banking, Commercial Banking, Accounting, Credit Analysis, Financial Modeling, Management, Leadership, Consumer Lending, Strategy, Mortgage Lending, Financial Risk, Retail Banking, Small Business Lending, Operational Risk...
Education
La Salle University - School of Business Administration 1996 — 2000
MBA, Finance
Delaware Valley University 1993 — 1995
BS, Accounting / Marketing
Brenda Pares Brenda Pares's Fleet Credit Card Services Experience December 2000 - October 2001
Job
Industry Broadcast Media
Experience
NBC Universal/Telemundo Media March 2015 - Present
NBC Universal/Telemundo Media January 2007 - March 2015
GE Healthcare July 2006 - December 2006
Self-Employed October 2001 - May 2006
Fleet Credit Card Services December 2000 - October 2001
US Army July 1996 - May 2000
Skills
Microsoft Office, Customer Service, Windows, Research, Sales Operations, Salesforce.com, Wide Orbit, Donovan, Market Research, Digital Marketing, Budget Forecasts, Budget Monitoring, People Skills, Project Management, Reliability, Social Media, Collections, Kantar, Business Development, Office Management, PowerPoint, Advertising
Education
Nova Southeastern University 2010 — 2012
Master of Business Administration (MBA), International Business
University of Puerto Rico 1990 — 1995
Bachelor's Degree, Finance
NBC Universal/Telemundo Media March 2015 - Present
NBC Universal/Telemundo Media January 2007 - March 2015
GE Healthcare July 2006 - December 2006
Self-Employed October 2001 - May 2006
Fleet Credit Card Services December 2000 - October 2001
US Army July 1996 - May 2000
Skills
Microsoft Office, Customer Service, Windows, Research, Sales Operations, Salesforce.com, Wide Orbit, Donovan, Market Research, Digital Marketing, Budget Forecasts, Budget Monitoring, People Skills, Project Management, Reliability, Social Media, Collections, Kantar, Business Development, Office Management, PowerPoint, Advertising
Education
Nova Southeastern University 2010 — 2012
Master of Business Administration (MBA), International Business
University of Puerto Rico 1990 — 1995
Bachelor's Degree, Finance
Matt McGahran Matt McGahran's Fleet Credit Card Services Experience 1996 - 2000
Job CEO and Founder, McG Research & Marketing
Industry Consumer Services
Experience
McG Research & Marketing 2002 - Present
tcteams.com January 2005 - Present
Premier Care in Bathing September 2013 - September 2014
Terra Nova Marketing Solutions January 2001 - December 2005
Gruppo, Levey & Co. 2000 - 2000
Barnes & Noble 1999 - 2000
Fleet Credit Card Services 1996 - 2000
Skills
CRM, Management, Strategy, Online Marketing, Direct Marketing, Business Development, Product Development, Marketing, Strategic Planning, Market Research, Leadership, Marketing Research, Marketing Strategy, Program Management, Social Media Marketing, Executive Management, Marketing Communications
Education
Carnegie Mellon University - Tepper School of Business 1988 — 1990
MBA
The George Washington University 1982 — 1986
BA, Economics, Philosophy
McG Research & Marketing 2002 - Present
tcteams.com January 2005 - Present
Premier Care in Bathing September 2013 - September 2014
Terra Nova Marketing Solutions January 2001 - December 2005
Gruppo, Levey & Co. 2000 - 2000
Barnes & Noble 1999 - 2000
Fleet Credit Card Services 1996 - 2000
Skills
CRM, Management, Strategy, Online Marketing, Direct Marketing, Business Development, Product Development, Marketing, Strategic Planning, Market Research, Leadership, Marketing Research, Marketing Strategy, Program Management, Social Media Marketing, Executive Management, Marketing Communications
Education
Carnegie Mellon University - Tepper School of Business 1988 — 1990
MBA
The George Washington University 1982 — 1986
BA, Economics, Philosophy
Brad Ruppel Brad Ruppel's Fleet Credit Card Services Experience 2002 - 2004
Job Associate Investment Properties Institutional Group
Industry Commercial Real Estate
Experience
CBRE September 2007 - Present
Jones Lang LaSalle July 2004 - September 2007
Fleet Credit Card Services 2002 - 2004
Education
Loyola University Maryland 2000 — 2004
CBRE September 2007 - Present
Jones Lang LaSalle July 2004 - September 2007
Fleet Credit Card Services 2002 - 2004
Education
Loyola University Maryland 2000 — 2004
David Pardoe David Pardoe's Fleet Credit Card Services Experience January 1992 - January 1998
Job Lead Consultant Solutions Consulting at FICO
Industry Financial Services
Experience
FICO April 2012 - Present
JPMorgan Chase October 2011 - April 2012
Sovereign Bank June 2011 - September 2011
FICO January 1998 - February 2011
Fleet Credit Card Services January 1992 - January 1998
ASSOCIATES NATIONAL BANK January 1983 - January 1992
GRODINS OF CALIFORNIA January 1975 - January 1983
Skills
Project Management, Financial Services, SDLC, Training, Credit Risk, Rules Engines, Business Rules, Risk Management, Business Analysis, Cross-functional Team..., Testing, Quality Assurance, Business Development, Software Documentation, Business Process, Business Requirements, Requirements Analysis, Banking, Analytics, Business Intelligence, Business Process..., Software Project...
Education
Chabot College 1975 — 1978
Accounting, Data Processing
FICO April 2012 - Present
JPMorgan Chase October 2011 - April 2012
Sovereign Bank June 2011 - September 2011
FICO January 1998 - February 2011
Fleet Credit Card Services January 1992 - January 1998
ASSOCIATES NATIONAL BANK January 1983 - January 1992
GRODINS OF CALIFORNIA January 1975 - January 1983
Skills
Project Management, Financial Services, SDLC, Training, Credit Risk, Rules Engines, Business Rules, Risk Management, Business Analysis, Cross-functional Team..., Testing, Quality Assurance, Business Development, Software Documentation, Business Process, Business Requirements, Requirements Analysis, Banking, Analytics, Business Intelligence, Business Process..., Software Project...
Education
Chabot College 1975 — 1978
Accounting, Data Processing
Mary Poletes Gergen Mary Poletes Gergen's Fleet Credit Card Services Experience 2000 - 2004
Job Consumer Underwriter Quality Review Board at Wells Fargo Home Mortgage
Industry Banking
Experience
Wells Fargo Home Mortgage June 2008 - Present
Wells Fargo Home Mortgage June 2008 - Present
Wells Fargo Financial June 2008 - Present
Firstsource (formerly Barclays) May 2007 - June 2008
Barclays Bank US May 2007 - June 2008
Barclays Bank October 2005 - May 2007
Bank of America Card Services March 2001 - October 2005
Bank of America 2004 - 2005
Fleet Credit Card Services 2000 - 2004
First Premier Bank May 1996 - January 2000
Skills
Call Center, Credit Cards, Customer Service, Quality Assurance, Mentoring, Account Management, Team Leadership, Organizational...
Education
Colorado Technical University 1998 — 2001
Bachelors, Criminal Justice
Colorado Technical University 1998 — 2000
Bachelor of Science, Criminal Justice
The University of South Dakota 1991 — 1995
Kilian Community College
Associates of Science, Law Enforcement & Paralegal
Wells Fargo Home Mortgage June 2008 - Present
Wells Fargo Home Mortgage June 2008 - Present
Wells Fargo Financial June 2008 - Present
Firstsource (formerly Barclays) May 2007 - June 2008
Barclays Bank US May 2007 - June 2008
Barclays Bank October 2005 - May 2007
Bank of America Card Services March 2001 - October 2005
Bank of America 2004 - 2005
Fleet Credit Card Services 2000 - 2004
First Premier Bank May 1996 - January 2000
Skills
Call Center, Credit Cards, Customer Service, Quality Assurance, Mentoring, Account Management, Team Leadership, Organizational...
Education
Colorado Technical University 1998 — 2001
Bachelors, Criminal Justice
Colorado Technical University 1998 — 2000
Bachelor of Science, Criminal Justice
The University of South Dakota 1991 — 1995
Kilian Community College
Associates of Science, Law Enforcement & Paralegal
Dawn Bowles's Fleet Credit Card Services Experience June 1995 - July 2006
Job Founder & President at Christ Advocates for the Elderly
Industry Executive Office
Experience
Christ Advocates for the Elderly January 2009 - Present
FMP November 2007 - November 2008
GMAC ResCap May 2007 - September 2007
Dr. Franklyn Scott, Oral Surgeon July 2002 - October 2006
Fleet Credit Card Services June 1995 - July 2006
Fleet Credit Card Services June 1995 - July 2002
Education
Montomgery County Community College 2009 — 2011
Associates, Human Services
Montomgery County Community College 2009 — 2011
Certificate, Gerontology
Jefferson Medical College of Thomas Jefferson University 2007 — 2007
Certificate, Medical Transcription
Penn State University 1999 — 2001
AA, Liberal Arts
North American Correspondence Schools 1995 — 1995
Certificate, Legal Secretary
Christ Advocates for the Elderly January 2009 - Present
FMP November 2007 - November 2008
GMAC ResCap May 2007 - September 2007
Dr. Franklyn Scott, Oral Surgeon July 2002 - October 2006
Fleet Credit Card Services June 1995 - July 2006
Fleet Credit Card Services June 1995 - July 2002
Education
Montomgery County Community College 2009 — 2011
Associates, Human Services
Montomgery County Community College 2009 — 2011
Certificate, Gerontology
Jefferson Medical College of Thomas Jefferson University 2007 — 2007
Certificate, Medical Transcription
Penn State University 1999 — 2001
AA, Liberal Arts
North American Correspondence Schools 1995 — 1995
Certificate, Legal Secretary
Shree Pragada Shree Pragada's Fleet Credit Card Services Experience April 1999 - November 2000
Job MD at Argus Information & Advisory Services
Industry Financial Services
Experience
Argus Information and Advisory Services January 2014 - Present
Semantifi.com August 2008 - Present
Semantifi.com June 2005 - February 2013
Citigroup April 2003 - May 2005
Citigroup April 2001 - April 2003
Fleet Credit Card Services April 1999 - November 2000
Advanta 1997 - 1999
Advanta 1994 - May 1997
Skills
Financial Services, Business Intelligence, Analytics, Strategy, Predictive Analytics, Entrepreneurship, Semantic Search, Big Data, Start-ups
Education
Temple University 1992 — 1994
M.S., Computer Science
National Institute of Technology Warangal 1988 — 1992
B.E., Computer Science
Argus Information and Advisory Services January 2014 - Present
Semantifi.com August 2008 - Present
Semantifi.com June 2005 - February 2013
Citigroup April 2003 - May 2005
Citigroup April 2001 - April 2003
Fleet Credit Card Services April 1999 - November 2000
Advanta 1997 - 1999
Advanta 1994 - May 1997
Skills
Financial Services, Business Intelligence, Analytics, Strategy, Predictive Analytics, Entrepreneurship, Semantic Search, Big Data, Start-ups
Education
Temple University 1992 — 1994
M.S., Computer Science
National Institute of Technology Warangal 1988 — 1992
B.E., Computer Science
Tim Weber's Fleet Credit Card Services Experience January 1998 - August 2004
Job COO, Retail Payment Solutions at US Bank
Industry Financial Services
Experience
US Bank January 2011 - Present
Bank of America August 2004 - February 2009
Fleet Credit Card Services January 1998 - August 2004
First USA/First Chicago 1989 - 1999
Household Credit Services January 1996 - January 1998
Skills
Banking, Operations Management, Retail Payment Solutions, Contact Center..., Contact Centers, Customer Service, Customer Experience, Credit, Contact Center..., Customer Support, Credit Cards, Management
Education
Marquette University 1981 — 1983
MBA
Indiana University Bloomington 1977 — 1981
BS, Management
US Bank January 2011 - Present
Bank of America August 2004 - February 2009
Fleet Credit Card Services January 1998 - August 2004
First USA/First Chicago 1989 - 1999
Household Credit Services January 1996 - January 1998
Skills
Banking, Operations Management, Retail Payment Solutions, Contact Center..., Contact Centers, Customer Service, Customer Experience, Credit, Contact Center..., Customer Support, Credit Cards, Management
Education
Marquette University 1981 — 1983
MBA
Indiana University Bloomington 1977 — 1981
BS, Management
Dan Thomander Dan Thomander's Fleet Credit Card Services Experience 1998 - 2004
Job High School Math Teacher at Cassia County School District #151
Industry Primary/Secondary Education
Experience
Cassia County School District #151 August 2009 - Present
Angry Bald Man's Cafe April 2008 - May 2014
Bank of America February 2007 - February 2008
Bank of America June 2005 - February 2007
Bank of America 2004 - 2005
Fleet Credit Card Services 1998 - 2004
advanta credit card services 1996 - 1998
MCI 1995 - 1996
Skills
Call Center, Leadership, Management, Operations Management, Training, Banking, Budgets, CRM, Coaching, Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Leadership Development, Marketing, Performance Management, Program Management, Process Improvement, Project Management, Public Speaking, Sales, Sales Management, Strategic Planning, Team Building, Team Leadership, Team Management
Education
Hamilton University 2002 — 2004
BS/MBA, Business Management
Cassia County School District #151 August 2009 - Present
Angry Bald Man's Cafe April 2008 - May 2014
Bank of America February 2007 - February 2008
Bank of America June 2005 - February 2007
Bank of America 2004 - 2005
Fleet Credit Card Services 1998 - 2004
advanta credit card services 1996 - 1998
MCI 1995 - 1996
Skills
Call Center, Leadership, Management, Operations Management, Training, Banking, Budgets, CRM, Coaching, Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Leadership Development, Marketing, Performance Management, Program Management, Process Improvement, Project Management, Public Speaking, Sales, Sales Management, Strategic Planning, Team Building, Team Leadership, Team Management
Education
Hamilton University 2002 — 2004
BS/MBA, Business Management
Lincoln A. Baxter's Fleet Credit Card Services Experience 2000 - 2004
Job SVP, Senior Architect at Bank of America
Industry Banking
Experience
Bank of America February 2010 - Present
Bank of America 2000 - February 2010
Bank of America 2005 - 2008
Fleet Credit Card Services 2000 - 2004
AOP Solutions 1999 - 2000
Primavera Systems 1996 - 1999
American Red Cross 1993 - 1996
Xmws Associates/Integrated Solutions June 1988 - December 1993
GE 1985 - 1988
Skills
Integration, Credit Cards, SDLC, Banking, IT Strategy, Enterprise Architecture, Risk Management, Business Analysis, Application Architecture, Data Governance, Process Improvement, Data Warehousing, SOA, Financial Services, Program Management, Requirements Analysis, Visio, PMO, Data Modeling, CRM, Enterprise Software, Strategy, Disaster Recovery, Leadership, Architecture, Project Portfolio..., Business Intelligence, Management, IT Management, Software Project..., Requirements Gathering, Business Requirements, Governance, Business Process, PMP, Solution Architecture, Business Process..., Agile Methodologies, System Architecture, Project Delivery, Software Development, SharePoint, Agile Project Management, Resource Management, Business Process Design, Systems Analysis, Retail Banking, ITIL, Analytics, Architectures
Education
Temple University 1977 — 1983
DMA
Temple University 1975 — 1977
MM
Connecticut College 1971 — 1975
BA
Mt Hermon (NMH)
Mt Hermon (NMH)
mt hermon school
Bank of America February 2010 - Present
Bank of America 2000 - February 2010
Bank of America 2005 - 2008
Fleet Credit Card Services 2000 - 2004
AOP Solutions 1999 - 2000
Primavera Systems 1996 - 1999
American Red Cross 1993 - 1996
Xmws Associates/Integrated Solutions June 1988 - December 1993
GE 1985 - 1988
Skills
Integration, Credit Cards, SDLC, Banking, IT Strategy, Enterprise Architecture, Risk Management, Business Analysis, Application Architecture, Data Governance, Process Improvement, Data Warehousing, SOA, Financial Services, Program Management, Requirements Analysis, Visio, PMO, Data Modeling, CRM, Enterprise Software, Strategy, Disaster Recovery, Leadership, Architecture, Project Portfolio..., Business Intelligence, Management, IT Management, Software Project..., Requirements Gathering, Business Requirements, Governance, Business Process, PMP, Solution Architecture, Business Process..., Agile Methodologies, System Architecture, Project Delivery, Software Development, SharePoint, Agile Project Management, Resource Management, Business Process Design, Systems Analysis, Retail Banking, ITIL, Analytics, Architectures
Education
Temple University 1977 — 1983
DMA
Temple University 1975 — 1977
MM
Connecticut College 1971 — 1975
BA
Mt Hermon (NMH)
Mt Hermon (NMH)
mt hermon school
Monika Ziemlewicz- JeanBaptiste Monika Ziemlewicz- JeanBaptiste's Fleet Credit Card Services Experience February 2000 - February 2005
Job Purchasing and Logistics Expert at Valken Sports
Industry Consumer Services
Experience
Valken Sports June 2013 - Present
Valken Sports June 2013 - Present
Brotherly Glove Cleaners /Gold Star Cleaning Company January 2009 - Present
PEI Genesis October 2009 - June 2010
Arbill Safety February 2005 - June 2009
Fleet Credit Card Services February 2000 - February 2005
NCO TeleServices June 1995 - February 2000
Skills
Customer Service, Budgets, Sales, Team Building, Sales Management, Sales Operations, Strategic Planning, Contract Negotiation, Account Management, Process Improvement, Negotiation, New Business Development, Inventory Management, Forecasting, Pricing, Purchasing, Sales Process, CRM, Logistics, Leadership, Microsoft Excel, Microsoft Office
Education
Community College of Philadelphia 1997 — 2006
Associate of Arts (A.A.), Speech Communications
Northeast Preparatory High School
High School Diploma
Valken Sports June 2013 - Present
Valken Sports June 2013 - Present
Brotherly Glove Cleaners /Gold Star Cleaning Company January 2009 - Present
PEI Genesis October 2009 - June 2010
Arbill Safety February 2005 - June 2009
Fleet Credit Card Services February 2000 - February 2005
NCO TeleServices June 1995 - February 2000
Skills
Customer Service, Budgets, Sales, Team Building, Sales Management, Sales Operations, Strategic Planning, Contract Negotiation, Account Management, Process Improvement, Negotiation, New Business Development, Inventory Management, Forecasting, Pricing, Purchasing, Sales Process, CRM, Logistics, Leadership, Microsoft Excel, Microsoft Office
Education
Community College of Philadelphia 1997 — 2006
Associate of Arts (A.A.), Speech Communications
Northeast Preparatory High School
High School Diploma
Donald Vincent Donald Vincent's Fleet Credit Card Services Experience October 2000 - February 2004
Job Programmer / Analyst at Thomson Reuters
Industry Information Technology and Services
Experience
Thomson Reuters October 2009 - Present
Bank of America September 2008 - November 2008
United Healthcare April 2008 - July 2008
IMS Health January 2006 - January 2008
Independence Blue Cross June 2005 - December 2005
Bank One December 2004 - June 2005
Fleet Credit Card Services October 2000 - February 2004
First Consulting Group September 1997 - October 2000
UMDNJ 1997 - 1997
Skills
Oracle, Oracle PL/SQL..., Unix Shell Scripting, Perl, SQL, DB2, Data Warehousing, Ab Initio, ETL, Databases, Unix
Education
Temple University - Fox School of Business and Management 1995 — 1997
Master of Business Administration (MBA), Computer Science
Drexel University 1989 — 1994
Bachelor of Science (BS), Unified Science
Thomson Reuters October 2009 - Present
Bank of America September 2008 - November 2008
United Healthcare April 2008 - July 2008
IMS Health January 2006 - January 2008
Independence Blue Cross June 2005 - December 2005
Bank One December 2004 - June 2005
Fleet Credit Card Services October 2000 - February 2004
First Consulting Group September 1997 - October 2000
UMDNJ 1997 - 1997
Skills
Oracle, Oracle PL/SQL..., Unix Shell Scripting, Perl, SQL, DB2, Data Warehousing, Ab Initio, ETL, Databases, Unix
Education
Temple University - Fox School of Business and Management 1995 — 1997
Master of Business Administration (MBA), Computer Science
Drexel University 1989 — 1994
Bachelor of Science (BS), Unified Science
Andrew Rinaldi Andrew Rinaldi's Fleet Credit Card Services Experience October 2003 - May 2005
Job Director Talent Acquisition at Lionbridge
Industry Information Technology and Services
Experience
Lionbridge April 2014 - Present
Alliance Global Services June 2011 - April 2013
ERCOT March 2009 - April 2011
PJM Interconnection June 2005 - December 2008
Fleet Credit Card Services October 2003 - May 2005
Skills
Program Development, Employee Relations, Performance Management, Talent Management, Recruiting, Negotiation, Business Strategy, Human Resources, Leadership Development, Process Improvement, Leadership, Employee Engagement, Program Management, HRIS, Executive Coaching, Mergers & Acquisitions, Analysis, Strategic Planning, Management Consulting, Team Building, Change Management, Management, Budgets, Personnel Management, Talent Acquisition, Strategy, Interviews, Policy, Employee Benefits, HR Policies, Consulting, Organizational..., Organizational Design, Business Process, Temporary Placement, Onboarding, Organizational..., Sourcing
Education
Arcadia University 2008 — 2009
MBA
La Salle University 1993 — 1996
BA
Father Judge
Lionbridge April 2014 - Present
Alliance Global Services June 2011 - April 2013
ERCOT March 2009 - April 2011
PJM Interconnection June 2005 - December 2008
Fleet Credit Card Services October 2003 - May 2005
Skills
Program Development, Employee Relations, Performance Management, Talent Management, Recruiting, Negotiation, Business Strategy, Human Resources, Leadership Development, Process Improvement, Leadership, Employee Engagement, Program Management, HRIS, Executive Coaching, Mergers & Acquisitions, Analysis, Strategic Planning, Management Consulting, Team Building, Change Management, Management, Budgets, Personnel Management, Talent Acquisition, Strategy, Interviews, Policy, Employee Benefits, HR Policies, Consulting, Organizational..., Organizational Design, Business Process, Temporary Placement, Onboarding, Organizational..., Sourcing
Education
Arcadia University 2008 — 2009
MBA
La Salle University 1993 — 1996
BA
Father Judge
Clyde Corbin Clyde Corbin's Fleet Credit Card Services Experience October 2003 - November 2005
Job Bilingual | Tech Support | Customer Service | Inventory Services
Industry Higher Education
Experience
Pikes Peak Community College 2011 - 2014
Firstsource Solutions Limited January 2008 - April 2010
Fulcrum Technologies November 2005 - June 2007
Fleet Credit Card Services October 2003 - November 2005
Spherion Technologies September 2000 - August 2003
Manpower Professional March 2000 - September 2000
WESTWOOD PROMOTIONS LTD August 1999 - January 2000
Fleet Credit Card Services August 1998 - May 1999
Skills
Call Centers, Customer Service, Spanish, Management, Networking, Outlook, Microsoft Office, Microsoft Word, Teamwork, Time Management
Education
Pikes Peak Community College 2011 — 2013
Associate of Arts, Associate of Arts
Roy J. Wasson High School 1993 — 1995
Pikes Peak Community College 2011 - 2014
Firstsource Solutions Limited January 2008 - April 2010
Fulcrum Technologies November 2005 - June 2007
Fleet Credit Card Services October 2003 - November 2005
Spherion Technologies September 2000 - August 2003
Manpower Professional March 2000 - September 2000
WESTWOOD PROMOTIONS LTD August 1999 - January 2000
Fleet Credit Card Services August 1998 - May 1999
Skills
Call Centers, Customer Service, Spanish, Management, Networking, Outlook, Microsoft Office, Microsoft Word, Teamwork, Time Management
Education
Pikes Peak Community College 2011 — 2013
Associate of Arts, Associate of Arts
Roy J. Wasson High School 1993 — 1995
Leslie Ross's Fleet Credit Card Services Experience 1996 - 2004
Job Assistant Coach, Capital One 360
Industry Retail
Experience
Capital One July 2015 - Present
TD Bank Financial Group August 2014 - Present
TD Bank Financial Group January 2008 - August 2014
TD Bank Financial Group January 2005 - January 2008
Fleet Credit Card Services 1996 - 2004
United States Air Force 1989 - 1995
Skills
Employee Engagement, Performance Management, Leadership, Onboarding, Employee Training, Succession Planning, Team Leadership, Organizational..., Workforce Planning, Workshop Facilitation, Leadership Development..., Diversity & Change..., Talent Management, Recruiting, Employee Relations, Team Building, Training Delivery, New Hire Orientations, Military, Change Management, Organizational..., Talent Acquisition, Process Improvement
Education
Wilmington College 2002 — 2004
Masters of Science, Management w/Concentration in Human Resources
Goldey Beacom College 1991 — 2001
Bacherlor of Science, Business Administration w/Concentration in Human Resources
Capital One July 2015 - Present
TD Bank Financial Group August 2014 - Present
TD Bank Financial Group January 2008 - August 2014
TD Bank Financial Group January 2005 - January 2008
Fleet Credit Card Services 1996 - 2004
United States Air Force 1989 - 1995
Skills
Employee Engagement, Performance Management, Leadership, Onboarding, Employee Training, Succession Planning, Team Leadership, Organizational..., Workforce Planning, Workshop Facilitation, Leadership Development..., Diversity & Change..., Talent Management, Recruiting, Employee Relations, Team Building, Training Delivery, New Hire Orientations, Military, Change Management, Organizational..., Talent Acquisition, Process Improvement
Education
Wilmington College 2002 — 2004
Masters of Science, Management w/Concentration in Human Resources
Goldey Beacom College 1991 — 2001
Bacherlor of Science, Business Administration w/Concentration in Human Resources
Colleen Cashill Colleen Cashill's Fleet Credit Card Services Experience 1998 - 2002
Job Executive Director, Human Resources
Industry Education Management
Experience
Cecil College 2015 - Present
T. Rowe Price 2002 - 2015
US Army, National Guard/Reserves June 1985 - June 2005
Fleet Credit Card Services 1998 - 2002
Skills
Human Resources, Onboarding, Personnel Management, Workforce Planning, Succession Planning, Talent Management, College Recruiting, Employee Relations, Employee Engagement, Leadership, HRIS, Deferred Compensation, Talent Acquisition, Employee Benefits, Vendor Management, Training, Benefits Administration, Performance Management, Organizational..., New Hire Orientations
Education
Webster University 1994 — 1996
MA, Human Resources Development
New York University 1990 — 1992
Personnel Psychology
University of Missouri-Kansas City 1981 — 1985
BA, Secondary Education, Natural Sciences
Cecil College 2015 - Present
T. Rowe Price 2002 - 2015
US Army, National Guard/Reserves June 1985 - June 2005
Fleet Credit Card Services 1998 - 2002
Skills
Human Resources, Onboarding, Personnel Management, Workforce Planning, Succession Planning, Talent Management, College Recruiting, Employee Relations, Employee Engagement, Leadership, HRIS, Deferred Compensation, Talent Acquisition, Employee Benefits, Vendor Management, Training, Benefits Administration, Performance Management, Organizational..., New Hire Orientations
Education
Webster University 1994 — 1996
MA, Human Resources Development
New York University 1990 — 1992
Personnel Psychology
University of Missouri-Kansas City 1981 — 1985
BA, Secondary Education, Natural Sciences
Danny S Roberts Danny S Roberts's Fleet Credit Card Services Experience September 2003 - December 2003
Job Vice President Banking
Industry Financial Services
Experience
Citibank May 2012 - Present
Wells Fargo Bank January 2009 - February 2012
WACHOVIA BANK December 2003 - December 2009
Fleet Credit Card Services September 2003 - December 2003
Skills
Banking, Customer Service, Series 7, Portfolio Management, Customer Relations, Problem Solving, Word, PowerPoint, Analysis, Financial Planning, Strategic Planning, Teamwork, Investments, Retail, Coaching, Sales Management, Budgeting, Forecasting, Team Building, Strategic Financial..., Commercial Lending, Marketing, New Business Development, Budgets, Retail Banking, Loans, Management, Business Development, Credit, Sales
Education
Philadelphia University 2001 — 2005
BACHELORS DEGREE, BUSINESS ADMINISTRATION; Finance
University at Albany, SUNY 1991 — 1993
Business
Citibank May 2012 - Present
Wells Fargo Bank January 2009 - February 2012
WACHOVIA BANK December 2003 - December 2009
Fleet Credit Card Services September 2003 - December 2003
Skills
Banking, Customer Service, Series 7, Portfolio Management, Customer Relations, Problem Solving, Word, PowerPoint, Analysis, Financial Planning, Strategic Planning, Teamwork, Investments, Retail, Coaching, Sales Management, Budgeting, Forecasting, Team Building, Strategic Financial..., Commercial Lending, Marketing, New Business Development, Budgets, Retail Banking, Loans, Management, Business Development, Credit, Sales
Education
Philadelphia University 2001 — 2005
BACHELORS DEGREE, BUSINESS ADMINISTRATION; Finance
University at Albany, SUNY 1991 — 1993
Business
Rodney Quick Rodney Quick's Fleet Credit Card Services Experience January 2000 - March 2003
Job Sales Associate at Mariner Finance
Industry Consumer Services
Experience
Mariner Finance October 2013 - Present
Equity Mortgage Lending August 2013 - September 2014
Great Oak Lending Partners September 2010 - July 2013
Majenit IT January 2006 - August 2010
Wells Fargo Home Mortgage February 2002 - July 2005
Fleet Credit Card Services January 2000 - March 2003
Skills
Sales, Management, Business Development, Leadership, Marketing, CRM, Team Building, Customer Service, Strategic Planning, Program Management
Education
University of Phoenix 2015 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Morgan State University 1986 — 1989
Business Administration and Management, General
Mariner Finance October 2013 - Present
Equity Mortgage Lending August 2013 - September 2014
Great Oak Lending Partners September 2010 - July 2013
Majenit IT January 2006 - August 2010
Wells Fargo Home Mortgage February 2002 - July 2005
Fleet Credit Card Services January 2000 - March 2003
Skills
Sales, Management, Business Development, Leadership, Marketing, CRM, Team Building, Customer Service, Strategic Planning, Program Management
Education
University of Phoenix 2015 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Morgan State University 1986 — 1989
Business Administration and Management, General
Ross Mattis Ross Mattis's Fleet Credit Card Services Experience August 1999 - January 2001
Job President of Lionstone Insurance Advisors LLC.
Industry Insurance
Experience
Lionstone Insurance Advisors LLC. August 2009 - Present
The Mattis Group January 2001 - November 2009
Edukey LLC. January 2006 - October 2008
Fleet Credit Card Services August 1999 - January 2001
Skills
Commercial Insurance, Insurance, Risk Management, Workers Compensation, Management
Education
Gettysburg College 1995 — 1999
Malvern Prep 1991 — 1995
Lionstone Insurance Advisors LLC. August 2009 - Present
The Mattis Group January 2001 - November 2009
Edukey LLC. January 2006 - October 2008
Fleet Credit Card Services August 1999 - January 2001
Skills
Commercial Insurance, Insurance, Risk Management, Workers Compensation, Management
Education
Gettysburg College 1995 — 1999
Malvern Prep 1991 — 1995
Courtright Barbara Courtright Barbara's Fleet Credit Card Services Experience 1998 - 2005
Job Regulatory Affairs Coordinator at Endo Pharmaceuticals
Industry Pharmaceuticals
Experience
Endo Pharmaceuticals 2007 - 2015
Fleet Credit Card Services 1998 - 2005
Advanta 1992 - 1998
Skills
Regulatory Submissions, Pharmaceutical Industry, FDA, Regulatory Affairs, Clinical Trials, Pharmaceutics, CAPA, Validation
Education
Temple University
BA, Psychology
Pennsylvania State University-Penn State Abington
Paralegal Certification
Endo Pharmaceuticals 2007 - 2015
Fleet Credit Card Services 1998 - 2005
Advanta 1992 - 1998
Skills
Regulatory Submissions, Pharmaceutical Industry, FDA, Regulatory Affairs, Clinical Trials, Pharmaceutics, CAPA, Validation
Education
Temple University
BA, Psychology
Pennsylvania State University-Penn State Abington
Paralegal Certification
Richard WC Lin Richard WC Lin's Fleet Credit Card Services Experience 1997 - 1999
Job Insurance Risk Advisor/Producer
Industry Insurance
Experience
Eastern Classic Coverage Insurance Agency March 2015 - Present
FDS Agency, Inc June 2011 - January 2015
Aponte and Associates December 2009 - July 2011
State Farm Insurance December 2009 - December 2010
Nationwide Insurance 2008 - 2009
Allstate 2006 - 2007
OnMoney.com 1999 - 2001
OnMoney.com 1999 - 2001
Fleet Credit Card Services 1997 - 1999
Fordham University 1995 - 1997
Skills
Insurance, New Business Development, Customer Relations, Commercial Insurance, Property & Casualty..., General Liability, Workers Compensation, Professional Liability, Health Insurance, Long Term Care, Long-term Care, Disability Insurance, General Insurance, Casualty, Marketing, Legal Liability, Sales, Umbrella Insurance, Life Insurance, Business Development, Homeowners, Liability, Term Life Insurance, Brokers, Underwriting, Fixed Annuities, Customer Service, Employment Practices..., Customer Retention, Whole Life, Commercial Lines, Relationship Management, Series 6, Employee Benefits, Claim, Retirement, Finance, Financial Services, Retirement Planning, CRM, Investments, Management
Education
Fordham Gabelli School of Business 1995 — 1997
MBA, Management & Marketing
National Taiwan Normal University 1989 — 1989
The George Washington University 1985 — 1989
BA, Journalism
Eastern Classic Coverage Insurance Agency March 2015 - Present
FDS Agency, Inc June 2011 - January 2015
Aponte and Associates December 2009 - July 2011
State Farm Insurance December 2009 - December 2010
Nationwide Insurance 2008 - 2009
Allstate 2006 - 2007
OnMoney.com 1999 - 2001
OnMoney.com 1999 - 2001
Fleet Credit Card Services 1997 - 1999
Fordham University 1995 - 1997
Skills
Insurance, New Business Development, Customer Relations, Commercial Insurance, Property & Casualty..., General Liability, Workers Compensation, Professional Liability, Health Insurance, Long Term Care, Long-term Care, Disability Insurance, General Insurance, Casualty, Marketing, Legal Liability, Sales, Umbrella Insurance, Life Insurance, Business Development, Homeowners, Liability, Term Life Insurance, Brokers, Underwriting, Fixed Annuities, Customer Service, Employment Practices..., Customer Retention, Whole Life, Commercial Lines, Relationship Management, Series 6, Employee Benefits, Claim, Retirement, Finance, Financial Services, Retirement Planning, CRM, Investments, Management
Education
Fordham Gabelli School of Business 1995 — 1997
MBA, Management & Marketing
National Taiwan Normal University 1989 — 1989
The George Washington University 1985 — 1989
BA, Journalism
Edward Forbes Edward Forbes's Fleet Credit Card Services Experience 1998 - 2000
Job President at Stirling Capital Management
Industry Financial Services
Experience
Stirling Capital Management December 2008 - Present
CreditMax LLC February 2004 - April 2008
JPMorgan Chase & Co 2000 - February 2004
Fleet Credit Card Services 1998 - 2000
Advanta September 1996 - February 1998
CRS 1989 - 1993
Skills
Team Building, Contract Negotiations, Performance Management, Process Engineering, Outsourcing, Business Development, Contract Negotiation, Leadership, Strategy, Start-ups, New Business Development, Mergers & Acquisitions, Management, Credit, Business Planning, Call Centers, Credit Cards, Portfolio Management, Executive Management, Strategic Planning, Financial Services, Management Consulting, Loans, Risk Management, Banking, Finance, Selling, Strategic Partnerships, Mortgage Lending, Investments, Loss Mitigation, Training, Recruiting, Process Improvement, Operations Management, Forecasting, Financial Analysis, Sales Management, CRM, Six Sigma, Entrepreneurship, Consulting, Vendor Management, Marketing, Sales, Analytics, Due Diligence, Relationship Management, Analysis, Customer Retention
Education
University of Notre Dame - Mendoza College of Business 2010 — 2011
Executive Education
La Salle University 1985 — 1987
BA, Criminal Justice
Valley Forge Military Academy & College 1982 — 1985
Associate of Arts (AA), Criminal Justice/Police Science
James Madison High School 1979 — 1982
Stirling Capital Management December 2008 - Present
CreditMax LLC February 2004 - April 2008
JPMorgan Chase & Co 2000 - February 2004
Fleet Credit Card Services 1998 - 2000
Advanta September 1996 - February 1998
CRS 1989 - 1993
Skills
Team Building, Contract Negotiations, Performance Management, Process Engineering, Outsourcing, Business Development, Contract Negotiation, Leadership, Strategy, Start-ups, New Business Development, Mergers & Acquisitions, Management, Credit, Business Planning, Call Centers, Credit Cards, Portfolio Management, Executive Management, Strategic Planning, Financial Services, Management Consulting, Loans, Risk Management, Banking, Finance, Selling, Strategic Partnerships, Mortgage Lending, Investments, Loss Mitigation, Training, Recruiting, Process Improvement, Operations Management, Forecasting, Financial Analysis, Sales Management, CRM, Six Sigma, Entrepreneurship, Consulting, Vendor Management, Marketing, Sales, Analytics, Due Diligence, Relationship Management, Analysis, Customer Retention
Education
University of Notre Dame - Mendoza College of Business 2010 — 2011
Executive Education
La Salle University 1985 — 1987
BA, Criminal Justice
Valley Forge Military Academy & College 1982 — 1985
Associate of Arts (AA), Criminal Justice/Police Science
James Madison High School 1979 — 1982
Liz Smith's Fleet Credit Card Services Experience 1998 - 2001
Job Vice President, Human Resources at Alliance Global Services
Industry Human Resources
Experience
Alliance Global Services May 2006 - Present
International SOS 2001 - 2006
Fleet Credit Card Services 1998 - 2001
BetzDearborn, Inc. 1995 - 1998
The Mills Corporation 1993 - 1995
Abington Memorial Hospital 1989 - 1993
Skills
Talent Management, Employee Relations, Employee Engagement, HRIS, Employee Benefits, Succession Planning, HR Policies, Leadership Development, Onboarding, Human Resources, Performance Management, Organizational..., Organizational..., Internal Communications, Career Development, Compensation, HR Strategy, Talent Development, Human Capital Management, Strategic Human..., Global Human Resources..., Strategic Planning, U.S. Immigration, Global Immigration, Diversity & Inclusion, Human Captial Strategy, Staffing and Development, Recruitment, Labor Relations, Change Management, Immigration Policy, Total Rewards Strategies, High Performance Teams, Trusted Advisor, Cross-cultural..., Conflict Management, Organizational..., Problem Solving
Education
Franklin & Marshall College
BA, Government
Alliance Global Services May 2006 - Present
International SOS 2001 - 2006
Fleet Credit Card Services 1998 - 2001
BetzDearborn, Inc. 1995 - 1998
The Mills Corporation 1993 - 1995
Abington Memorial Hospital 1989 - 1993
Skills
Talent Management, Employee Relations, Employee Engagement, HRIS, Employee Benefits, Succession Planning, HR Policies, Leadership Development, Onboarding, Human Resources, Performance Management, Organizational..., Organizational..., Internal Communications, Career Development, Compensation, HR Strategy, Talent Development, Human Capital Management, Strategic Human..., Global Human Resources..., Strategic Planning, U.S. Immigration, Global Immigration, Diversity & Inclusion, Human Captial Strategy, Staffing and Development, Recruitment, Labor Relations, Change Management, Immigration Policy, Total Rewards Strategies, High Performance Teams, Trusted Advisor, Cross-cultural..., Conflict Management, Organizational..., Problem Solving
Education
Franklin & Marshall College
BA, Government
Daniel Mignogna Daniel Mignogna's Fleet Credit Card Services Experience 1996 - 2000
Job Chief Operations Officer & Chief Business Officer at First Bank of Delaware
Industry Banking
Experience
FIRST BANK OF DELAWARE 2009 - 2011
FIRST BANK OF DELAWARE 2006 - 2009
Bank of America (Fleet, NatWest) 2001 - 2006
Fleet Credit Card Services 1996 - 2000
NatWest Bank 1994 - 1996
Contract Consultant 1993 - 1994
LONG ISLAND SAVINGS BANK 1992 - 1993
NORTH FOLK BANCORP / SOUTHOLD SAVINGS BANK / EASTCHESTER SAVINGS BANK 1991 - 1992
APPLE BANK 1988 - 1991
FIRST FEDERAL S&L 1984 - 1988
Skills
Vendor Management, Mortgage, Cards, Vendor, Customer Service, Operations Management, Program Management, Banking, Call Center, Customer Relations, Credit, Strategic Planning, Portfolio Management, Product Management, Due Diligence, Product Development, Negotiation, Cross-functional Team..., Outsourcing, Executive Management, Risk Management, Mergers & Acquisitions, Process Improvement, Credit Cards, Credit Risk, Consumer Lending, Management, Leadership, Business Development, Budgets, Underwriting, Payments, Retail Banking, Training, P&L Management, Loans, Mortgage Lending, Call Centers
Education
New York Institute of Technology-Old Westbury 1973 — 1975
MBA, Business Administration
Wagner College 1970 — 1973
BA
Concordia College 1968 — 1970
High School 1964 — 1968
FIRST BANK OF DELAWARE 2009 - 2011
FIRST BANK OF DELAWARE 2006 - 2009
Bank of America (Fleet, NatWest) 2001 - 2006
Fleet Credit Card Services 1996 - 2000
NatWest Bank 1994 - 1996
Contract Consultant 1993 - 1994
LONG ISLAND SAVINGS BANK 1992 - 1993
NORTH FOLK BANCORP / SOUTHOLD SAVINGS BANK / EASTCHESTER SAVINGS BANK 1991 - 1992
APPLE BANK 1988 - 1991
FIRST FEDERAL S&L 1984 - 1988
Skills
Vendor Management, Mortgage, Cards, Vendor, Customer Service, Operations Management, Program Management, Banking, Call Center, Customer Relations, Credit, Strategic Planning, Portfolio Management, Product Management, Due Diligence, Product Development, Negotiation, Cross-functional Team..., Outsourcing, Executive Management, Risk Management, Mergers & Acquisitions, Process Improvement, Credit Cards, Credit Risk, Consumer Lending, Management, Leadership, Business Development, Budgets, Underwriting, Payments, Retail Banking, Training, P&L Management, Loans, Mortgage Lending, Call Centers
Education
New York Institute of Technology-Old Westbury 1973 — 1975
MBA, Business Administration
Wagner College 1970 — 1973
BA
Concordia College 1968 — 1970
High School 1964 — 1968
William Moher William Moher's Fleet Credit Card Services Experience November 2001 - November 2003
Job Vice President at Tallan Inc. and Information Technology and Services Consultant
Industry Information Technology and Services
Experience
Tallan January 2000 - Present
Microsoft 2005 - 2010
MLNUSA September 2006 - December 2006
CIT Group October 2005 - May 2006
Oakwood June 2004 - February 2005
Talbots January 2004 - February 2005
Bank of America January 2004 - February 2005
FedEx Kinko's March 2000 - February 2005
Haemoscope Corporation September 2003 - April 2004
Fleet Credit Card Services November 2001 - November 2003
Skills
Project Management, Enterprise Architecture, Quality Assurance, Business Strategy, Operations Management, Process Engineering, Agile Methodologies, Business Intelligence, Project Planning, Strategic Planning, CRM
Education
Carnegie Mellon 1993 — 1997
BS, Social and Decision Sciences, Information Systems
Guilford High School 1989 — 1993
Tallan January 2000 - Present
Microsoft 2005 - 2010
MLNUSA September 2006 - December 2006
CIT Group October 2005 - May 2006
Oakwood June 2004 - February 2005
Talbots January 2004 - February 2005
Bank of America January 2004 - February 2005
FedEx Kinko's March 2000 - February 2005
Haemoscope Corporation September 2003 - April 2004
Fleet Credit Card Services November 2001 - November 2003
Skills
Project Management, Enterprise Architecture, Quality Assurance, Business Strategy, Operations Management, Process Engineering, Agile Methodologies, Business Intelligence, Project Planning, Strategic Planning, CRM
Education
Carnegie Mellon 1993 — 1997
BS, Social and Decision Sciences, Information Systems
Guilford High School 1989 — 1993
Donna J. Dickinson Donna J. Dickinson's Fleet Credit Card Services Experience May 2003 - June 2004
Job Silpada Designs® LIVE LIFE in STYLE! * LIKE it? * * LOVE it? * WANT it ALL? * ASK me HOW!!
Industry Luxury Goods & Jewelry
Experience
Silpada Designs September 2010 - Present
Donna J. Dickinson & Associates June 1998 - 2010
Saint-Gobain North America May 2009 - August 2009
Chrylsler Financial LLC November 2004 - February 2008
Fleet Credit Card Services May 2003 - June 2004
PECO Energy April 1994 - June 1998
PECO 1989 - 1994
TRANE Heating & AC manufacturer 1985 - 1989
General Electric 1979 - 1985
Skills
Building Customer..., Creating FUN Parties!, Business Networking, Event Planning, Fun, Parties
Education
City University of Seattle 1991 — 1993
ABS, Applied Behavioral Science
University of Rhode Island 1976 — 1979
BA, Psychology
Silpada Designs September 2010 - Present
Donna J. Dickinson & Associates June 1998 - 2010
Saint-Gobain North America May 2009 - August 2009
Chrylsler Financial LLC November 2004 - February 2008
Fleet Credit Card Services May 2003 - June 2004
PECO Energy April 1994 - June 1998
PECO 1989 - 1994
TRANE Heating & AC manufacturer 1985 - 1989
General Electric 1979 - 1985
Skills
Building Customer..., Creating FUN Parties!, Business Networking, Event Planning, Fun, Parties
Education
City University of Seattle 1991 — 1993
ABS, Applied Behavioral Science
University of Rhode Island 1976 — 1979
BA, Psychology
Jeremy Kozee Jeremy Kozee's Fleet Credit Card Services Experience October 2000 - June 2004
Job Engineer
Industry Management Consulting
Experience
Space Missile Defense Command, US Army November 2012 - Present
Femme Comp Inc April 2009 - November 2012
TekSystems (Jeppesen Sanderson contract) August 2007 - March 2009
TekSystems (ITT Corporation July 2006 - July 2007
Ciber, Inc July 2004 - March 2006
Fleet Credit Card Services October 2000 - June 2004
McQuay International January 1998 - January 2000
United States Air Force January 1991 - January 1998
Skills
Systems Engineering, Testing, Security Clearance, Troubleshooting, Military, Software Documentation, Defense, Aerospace, Integration, Satellite Communications, Engineering, Technical Writing, Engineering Management, DoD, Satellite, Program Management, Process Engineering, Project Management, Electronics, Quality Assurance, System Design, Requirements Analysis, Requirements Management, Information Assurance, Military Operations, Command, Earned Value Management
Education
Colorado Technical University 2005 — 2009
Bachelor of Science, Computer Engineering
Colorado Technical University 2005 — 2008
Associates of Science, Electronics Technology
Tug Valley High 1987 — 1989
Space Missile Defense Command, US Army November 2012 - Present
Femme Comp Inc April 2009 - November 2012
TekSystems (Jeppesen Sanderson contract) August 2007 - March 2009
TekSystems (ITT Corporation July 2006 - July 2007
Ciber, Inc July 2004 - March 2006
Fleet Credit Card Services October 2000 - June 2004
McQuay International January 1998 - January 2000
United States Air Force January 1991 - January 1998
Skills
Systems Engineering, Testing, Security Clearance, Troubleshooting, Military, Software Documentation, Defense, Aerospace, Integration, Satellite Communications, Engineering, Technical Writing, Engineering Management, DoD, Satellite, Program Management, Process Engineering, Project Management, Electronics, Quality Assurance, System Design, Requirements Analysis, Requirements Management, Information Assurance, Military Operations, Command, Earned Value Management
Education
Colorado Technical University 2005 — 2009
Bachelor of Science, Computer Engineering
Colorado Technical University 2005 — 2008
Associates of Science, Electronics Technology
Tug Valley High 1987 — 1989
Randy Henrick's Fleet Credit Card Services Experience 2002 - 2004
Job
Industry Financial Services
Experience
Dealertrack Technologies, Inc. May 2004 - Present
Dealertrack, Inc. 2004 - 2015
Fleet Credit Card Services 2002 - 2004
MasterCard International September 1995 - July 2002
Skills
FCRA, Identity Theft, Payments, Debt Collection, Payment Cards, Auto Finance, Privacy, Consumer Credit, Truth in Lending, ECOA, Contracts Review, Litigation Management, Finance, Privacy Law, Executive Management, Credit, Litigation, Portfolio Management, Loans, Financial Services, Sales, Legal Research, Securities Regulation, Leadership, Risk Management, Banking, Management, Corporate Governance, Vendor Management, Credit Cards, Licensing, Legal Issues, Corporate Law, Mergers & Acquisitions, Policy, Marketing, Outsourcing, Legal Writing, Negotiation, Contract Negotiation, Bankruptcy, Due Diligence, Civil Litigation, Program Management, Data Privacy, Strategic Partnerships, Legal Compliance
Education
Fordham University
B.A.
Fordham University School of Law
J.D., cum laude
Dealertrack Technologies, Inc. May 2004 - Present
Dealertrack, Inc. 2004 - 2015
Fleet Credit Card Services 2002 - 2004
MasterCard International September 1995 - July 2002
Skills
FCRA, Identity Theft, Payments, Debt Collection, Payment Cards, Auto Finance, Privacy, Consumer Credit, Truth in Lending, ECOA, Contracts Review, Litigation Management, Finance, Privacy Law, Executive Management, Credit, Litigation, Portfolio Management, Loans, Financial Services, Sales, Legal Research, Securities Regulation, Leadership, Risk Management, Banking, Management, Corporate Governance, Vendor Management, Credit Cards, Licensing, Legal Issues, Corporate Law, Mergers & Acquisitions, Policy, Marketing, Outsourcing, Legal Writing, Negotiation, Contract Negotiation, Bankruptcy, Due Diligence, Civil Litigation, Program Management, Data Privacy, Strategic Partnerships, Legal Compliance
Education
Fordham University
B.A.
Fordham University School of Law
J.D., cum laude
Omar Bowers's Fleet Credit Card Services Experience August 2002 - May 2004
Job Director, Business Intelligence at Comcast
Industry Telecommunications
Experience
Comcast January 2013 - Present
Comcast May 2004 - December 2012
Fleet Credit Card Services August 2002 - May 2004
Unisys Corporation 2000 - 2002
Skills
Competitive Analysis, Market Analysis, Strategic Planning, Business Development, Cross-functional Team..., Account Management, Analytics, Business Analysis, Business Intelligence, CRM, E-commerce, Forecasting, Leadership, Marketing, Management, Product Development, Product Management, Product Marketing, Program Management, Sales Operations, Project Management, Strategic Partnerships, Team Building, Telecommunications, Team Leadership
Education
Drexel University 1995 — 2000
Bachelor's, Marketing/Management Information Systems
Saint Joseph's University - Erivan K. Haub School of Business
Master of Business Administration (MBA)
Comcast January 2013 - Present
Comcast May 2004 - December 2012
Fleet Credit Card Services August 2002 - May 2004
Unisys Corporation 2000 - 2002
Skills
Competitive Analysis, Market Analysis, Strategic Planning, Business Development, Cross-functional Team..., Account Management, Analytics, Business Analysis, Business Intelligence, CRM, E-commerce, Forecasting, Leadership, Marketing, Management, Product Development, Product Management, Product Marketing, Program Management, Sales Operations, Project Management, Strategic Partnerships, Team Building, Telecommunications, Team Leadership
Education
Drexel University 1995 — 2000
Bachelor's, Marketing/Management Information Systems
Saint Joseph's University - Erivan K. Haub School of Business
Master of Business Administration (MBA)
Heather Klemmer (Martin)'s Fleet Credit Card Services Experience October 2001 - April 2005
Job Director Strategic Concept Development at Bank of America Merrill Lynch
Industry Financial Services
Experience
Bank of America Merrill Lynch December 2013 - Present
Merrill Lynch July 2010 - Present
US Bank October 2008 - June 2010
Merrill Lynch May 2005 - October 2008
Fleet Credit Card Services October 2001 - April 2005
Fleet Credit Card Services August 1998 - October 2001
Prudential Insurance June 1997 - July 1998
Skills
CRM, Leadership, Financial Services, Analytics, Strategy, Segmentation, Salesforce.com, Credit Cards, Customer Experience, Direct Marketing, Vendor Management, Business Intelligence, Customer Retention, Direct Mail, Email Marketing, Call Centers, Multi-channel Marketing, Program Management, Client Experience, Call Center, Siebel, Real-time interactions, Lead Management, Mentoring, Loyalty Programs, Loyalty Marketing, Affinity Groups, Relational Databases, User Experience, Concept Development
Education
La Salle University 1999 — 2002
MBA
The College of New Jersey 1994 — 1997
BA
Bank of America Merrill Lynch December 2013 - Present
Merrill Lynch July 2010 - Present
US Bank October 2008 - June 2010
Merrill Lynch May 2005 - October 2008
Fleet Credit Card Services October 2001 - April 2005
Fleet Credit Card Services August 1998 - October 2001
Prudential Insurance June 1997 - July 1998
Skills
CRM, Leadership, Financial Services, Analytics, Strategy, Segmentation, Salesforce.com, Credit Cards, Customer Experience, Direct Marketing, Vendor Management, Business Intelligence, Customer Retention, Direct Mail, Email Marketing, Call Centers, Multi-channel Marketing, Program Management, Client Experience, Call Center, Siebel, Real-time interactions, Lead Management, Mentoring, Loyalty Programs, Loyalty Marketing, Affinity Groups, Relational Databases, User Experience, Concept Development
Education
La Salle University 1999 — 2002
MBA
The College of New Jersey 1994 — 1997
BA
Susan Kaslander's Fleet Credit Card Services Experience 1998 - 2000
Job
Industry Financial Services
Experience
Merrill Lynch April 2005 - Present
Fleet Credit Card Services (Bank of America) 2000 - 2004
Fleet Credit Card Services 1998 - 2000
Advanta Corporation 1995 - 1998
The Gillespie Organization 1993 - 1995
Oxford Communications 1991 - 1992
Education
Fairfield University 1997 — 2001
BA
Notre Dame High School
Merrill Lynch April 2005 - Present
Fleet Credit Card Services (Bank of America) 2000 - 2004
Fleet Credit Card Services 1998 - 2000
Advanta Corporation 1995 - 1998
The Gillespie Organization 1993 - 1995
Oxford Communications 1991 - 1992
Education
Fairfield University 1997 — 2001
BA
Notre Dame High School
Bernadette Colasanto's Fleet Credit Card Services Experience 1999 - 2004
Job
Industry Financial Services
Experience
Ditech Mortgage Corp January 2010 - Present
Advanta Bank Corp. March 2008 - February 2009
Advanta Bank Corporation October 2007 - March 2008
Advanta Bank Corporation August 2004 - October 2007
Bank of America / Fleet Credit Card Services 1999 - 2004
Fleet Credit Card Services 1999 - 2004
Education
Penn State University 2004 — 2004
Holy Family University 1990 — 1994
Bachelors
Ditech Mortgage Corp January 2010 - Present
Advanta Bank Corp. March 2008 - February 2009
Advanta Bank Corporation October 2007 - March 2008
Advanta Bank Corporation August 2004 - October 2007
Bank of America / Fleet Credit Card Services 1999 - 2004
Fleet Credit Card Services 1999 - 2004
Education
Penn State University 2004 — 2004
Holy Family University 1990 — 1994
Bachelors
Richard Downie's Fleet Credit Card Services Experience November 1998 - June 1999
Job Senior Credit Analyst at Advanta
Industry Banking
Experience
Advanta September 2001 - Present
Advanta July 1999 - September 2001
Fleet Credit Card Services November 1998 - June 1999
Fleet Credit Card Services December 1996 - November 1998
Fleet Credit Card Services August 1996 - December 1996
Fleet Credit Card Services May 1992 - August 1996
Skills
Strategy, Analytics, Credit Risk, Training, Credit Cards, SQL, Financial Services, Credit, Business Analysis, Customer Acquisition, Analysis, Banking, Vendor Management, SAS, Process Improvement, Management
Education
Niagara University 1989 — 1995
Bachelor of Science in Commerce
Advanta September 2001 - Present
Advanta July 1999 - September 2001
Fleet Credit Card Services November 1998 - June 1999
Fleet Credit Card Services December 1996 - November 1998
Fleet Credit Card Services August 1996 - December 1996
Fleet Credit Card Services May 1992 - August 1996
Skills
Strategy, Analytics, Credit Risk, Training, Credit Cards, SQL, Financial Services, Credit, Business Analysis, Customer Acquisition, Analysis, Banking, Vendor Management, SAS, Process Improvement, Management
Education
Niagara University 1989 — 1995
Bachelor of Science in Commerce
Tom Landauer's Fleet Credit Card Services Experience 1999 - 2002
Job Marketing and Finance Executive
Industry Financial Services
Experience
Landauer & Co. September 2005 - Present
Hatfield Township 2008 - 2011
Hatfield Township 2008 - 2011
Hatfield Township 2008 - 2011
Hatfield Township 2008 - 2011
Bank of America January 2000 - December 2004
Fleet January 2000 - December 2004
Fleet Credit Card Services 1999 - 2002
Landauer & Co. 1996 - 2000
Bank One 1994 - 1996
Skills
CRM, Market Research, Business Development, Mergers & Acquisitions, Financial Services, Portfolio Management, Strategic Planning, Segmentation, Product Development, Credit Cards, Negotiation, Database Marketing, Retail, Relationship Marketing, Consulting, Corporate Finance, Business Strategy, Business Analysis, Banking, Loyalty Marketing, Management, Strategy, Strategic Financial..., Credit Risk, Financial Risk, Loyalty Programs, Leadership, Relationship Management, Mortgage Lending, Customer Acquisition, Analytics, Finance, Payments, Competitive Analysis, Strategic Partnerships, Start-ups, Credit
Education
Carnegie Mellon University 1983 — 1985
MSIA
Cornell University 1977 — 1982
BA, Economics
Landauer & Co. September 2005 - Present
Hatfield Township 2008 - 2011
Hatfield Township 2008 - 2011
Hatfield Township 2008 - 2011
Hatfield Township 2008 - 2011
Bank of America January 2000 - December 2004
Fleet January 2000 - December 2004
Fleet Credit Card Services 1999 - 2002
Landauer & Co. 1996 - 2000
Bank One 1994 - 1996
Skills
CRM, Market Research, Business Development, Mergers & Acquisitions, Financial Services, Portfolio Management, Strategic Planning, Segmentation, Product Development, Credit Cards, Negotiation, Database Marketing, Retail, Relationship Marketing, Consulting, Corporate Finance, Business Strategy, Business Analysis, Banking, Loyalty Marketing, Management, Strategy, Strategic Financial..., Credit Risk, Financial Risk, Loyalty Programs, Leadership, Relationship Management, Mortgage Lending, Customer Acquisition, Analytics, Finance, Payments, Competitive Analysis, Strategic Partnerships, Start-ups, Credit
Education
Carnegie Mellon University 1983 — 1985
MSIA
Cornell University 1977 — 1982
BA, Economics
Jim O'Keeffe, CISSP's Fleet Credit Card Services Experience August 1999 - November 2001
Job North American Data Centers Operations Manager at Towers Watson
Industry Computer & Network Security
Experience
Towers Watson August 2011 - Present
Towers Watson 2010 - Present
Towers Perrin April 2005 - August 2011
Towers Perrin November 2001 - April 2005
Fleet Credit Card Services August 1999 - November 2001
Computer Associates July 1998 - August 1999
EMAX Solution Partners February 1997 - July 1998
Skills
Security, Information Security, Information Security..., Data Center, IT Outsourcing, Computer Security, IT Management, Identity Management, Infrastructure, System Administration, Disaster Recovery, Enterprise Architecture, ITIL, IT Strategy, Solution Architecture, Integration, Enterprise Risk..., SDLC, Active Directory, Unix, Governance, CISSP, Virtualization, Vendor Management, IT Operations, Information Technology, Business Continuity
Education
Binghamton University 1991 — 1993
BS, Computer Science
Broome Community College 1989 — 1991
AS, Computer Science
Towers Watson August 2011 - Present
Towers Watson 2010 - Present
Towers Perrin April 2005 - August 2011
Towers Perrin November 2001 - April 2005
Fleet Credit Card Services August 1999 - November 2001
Computer Associates July 1998 - August 1999
EMAX Solution Partners February 1997 - July 1998
Skills
Security, Information Security, Information Security..., Data Center, IT Outsourcing, Computer Security, IT Management, Identity Management, Infrastructure, System Administration, Disaster Recovery, Enterprise Architecture, ITIL, IT Strategy, Solution Architecture, Integration, Enterprise Risk..., SDLC, Active Directory, Unix, Governance, CISSP, Virtualization, Vendor Management, IT Operations, Information Technology, Business Continuity
Education
Binghamton University 1991 — 1993
BS, Computer Science
Broome Community College 1989 — 1991
AS, Computer Science
Pamela Drager's Fleet Credit Card Services Experience December 1999 - November 2000
Job Manager, eLearning/Instructional Design Healthcare Vertical at Sutherland Global Services
Industry Professional Training & Coaching
Experience
Sutherland Global Services April 2015 - Present
Sykes February 2010 - April 2015
ICT Group Inc. August 2006 - February 2010
ICT Group April 2002 - August 2006
Telespectrum Worldwide November 2000 - October 2001
Fleet Credit Card Services December 1999 - November 2000
Fleet Credit Card Services 1994 - 1999
Skills
Instructional Design, Team Leadership, Instructor-led Training, Training, E-Learning, Staff Development, Training Delivery, Adult Education, Blended Learning, Organizational..., Performance Improvement, Employee Training, Performance Management, Process Improvement, Employee Engagement, Coaching, Curriculum Design, Call Centers, Leadership Development, Hands-on Training, Learning Management..., Needs Analysis
Education
La Salle University 2010 — 2013
Masters, Instructional Technology Management
Temple University 1990 — 1994
B.S., Elementary Education
Sutherland Global Services April 2015 - Present
Sykes February 2010 - April 2015
ICT Group Inc. August 2006 - February 2010
ICT Group April 2002 - August 2006
Telespectrum Worldwide November 2000 - October 2001
Fleet Credit Card Services December 1999 - November 2000
Fleet Credit Card Services 1994 - 1999
Skills
Instructional Design, Team Leadership, Instructor-led Training, Training, E-Learning, Staff Development, Training Delivery, Adult Education, Blended Learning, Organizational..., Performance Improvement, Employee Training, Performance Management, Process Improvement, Employee Engagement, Coaching, Curriculum Design, Call Centers, Leadership Development, Hands-on Training, Learning Management..., Needs Analysis
Education
La Salle University 2010 — 2013
Masters, Instructional Technology Management
Temple University 1990 — 1994
B.S., Elementary Education
Basil Morris's Fleet Credit Card Services Experience 2003 - 2005
Job AVP Corporate Strategy at Nationwide Insurance
Industry Insurance
Experience
Nationwide Insurance July 2010 - Present
The Hanover Insurance Group January 2009 - August 2010
Hanover Insurance May 2005 - December 2008
Fleet Credit Card Services 2003 - 2005
Bank One 1998 - 2002
Signet Bank 1994 - 1997
McKinsey & Company 1990 - 1994
Chase Manhattan Corporation 1983 - 1988
Education
University of Virginia Darden School of Business 1988 — 1990
Columbia College (NY) 1978 — 1983
BA, Economics
Nationwide Insurance July 2010 - Present
The Hanover Insurance Group January 2009 - August 2010
Hanover Insurance May 2005 - December 2008
Fleet Credit Card Services 2003 - 2005
Bank One 1998 - 2002
Signet Bank 1994 - 1997
McKinsey & Company 1990 - 1994
Chase Manhattan Corporation 1983 - 1988
Education
University of Virginia Darden School of Business 1988 — 1990
Columbia College (NY) 1978 — 1983
BA, Economics
Chris Antoniello's Fleet Credit Card Services Experience September 1998 - October 2004
Job Collections Treatment Strategy Risk Analyst at US Bank
Industry Financial Services
Experience
U.S. Bank November 2012 - Present
NCO Financial Services June 2005 - November 2012
American Business Financial Services December 2004 - April 2005
Fleet Credit Card Services September 1998 - October 2004
Skills
SAS programming, Crystal Reports, Vendor Management, Project Portfolio..., Data Analysis, Microsoft Office, Problem Solving, Vendor Audit, Quality Control, Ad Hoc Reporting, Team Management, Credit, Credit Cards
Education
Penn State University 1993 — 1998
U.S. Bank November 2012 - Present
NCO Financial Services June 2005 - November 2012
American Business Financial Services December 2004 - April 2005
Fleet Credit Card Services September 1998 - October 2004
Skills
SAS programming, Crystal Reports, Vendor Management, Project Portfolio..., Data Analysis, Microsoft Office, Problem Solving, Vendor Audit, Quality Control, Ad Hoc Reporting, Team Management, Credit, Credit Cards
Education
Penn State University 1993 — 1998
Kevin Handforth's Fleet Credit Card Services Experience November 1999 - February 2003
Job Sr. Sales Executive at Dearborn National
Industry Insurance
Experience
Dearborn National April 2010 - Present
Metlife May 2003 - September 2010
Fleet Credit Card Services November 1999 - February 2003
modis June 1996 - October 1999
Alta Technical Services June 1994 - June 1996
Skills
Employee Benefits, Disability Insurance, Health Insurance, Insurance, Health Savings Accounts, Sales, Term Life Insurance, Benefits Administration, Brokers, Marketing, Program Management, Underwriting, Life Insurance, Dentistry, Fixed Annuities, Group Insurance, Long-term Care, Critical Illness, Property & Casualty..., Accident, COBRA
Education
Alvernia University 1991 — 1995
BA, Marketing
Dearborn National April 2010 - Present
Metlife May 2003 - September 2010
Fleet Credit Card Services November 1999 - February 2003
modis June 1996 - October 1999
Alta Technical Services June 1994 - June 1996
Skills
Employee Benefits, Disability Insurance, Health Insurance, Insurance, Health Savings Accounts, Sales, Term Life Insurance, Benefits Administration, Brokers, Marketing, Program Management, Underwriting, Life Insurance, Dentistry, Fixed Annuities, Group Insurance, Long-term Care, Critical Illness, Property & Casualty..., Accident, COBRA
Education
Alvernia University 1991 — 1995
BA, Marketing
Beverly Anderson's Fleet Credit Card Services Experience June 2002 - June 2004
Job EVP, Consumer Credit Solutions at Wells Fargo
Industry Consumer Services
Experience
Wells Fargo March 2012 - Present
American Express September 2010 - February 2012
American Express January 2009 - November 2010
American Express May 2006 - December 2008
American Express July 2004 - April 2006
Fleet Credit Card Services June 2002 - June 2004
Novantas May 2000 - May 2002
First USA/Bank One June 1997 - April 2000
Skills
P&L Management, Risk Management, Credit Cards, Marketing Strategy, Strategy Development, Business Strategy, Strategy, Segmentation, Strategic Planning, Change Management, CRM, Management Consulting, Financial Services, Management, Direct Marketing, Mergers & Acquisitions, Leadership, Strategic Partnerships, Marketing, Product Management, Payments, Banking, Analytics, Portfolio Management, Account Management, Sales, Customer Experience, Customer Retention, Credit, Relationship Management, Lead Generation, Consulting, Competitive Analysis, Customer Acquisition, Executive Management, Cross-functional Team..., Business Development, Vendor Management
Education
Harvard Business School 1995 — 1997
MBA, General Management
Florida Agricultural and Mechanical University 1982 — 1986
BS, Business
Wells Fargo March 2012 - Present
American Express September 2010 - February 2012
American Express January 2009 - November 2010
American Express May 2006 - December 2008
American Express July 2004 - April 2006
Fleet Credit Card Services June 2002 - June 2004
Novantas May 2000 - May 2002
First USA/Bank One June 1997 - April 2000
Skills
P&L Management, Risk Management, Credit Cards, Marketing Strategy, Strategy Development, Business Strategy, Strategy, Segmentation, Strategic Planning, Change Management, CRM, Management Consulting, Financial Services, Management, Direct Marketing, Mergers & Acquisitions, Leadership, Strategic Partnerships, Marketing, Product Management, Payments, Banking, Analytics, Portfolio Management, Account Management, Sales, Customer Experience, Customer Retention, Credit, Relationship Management, Lead Generation, Consulting, Competitive Analysis, Customer Acquisition, Executive Management, Cross-functional Team..., Business Development, Vendor Management
Education
Harvard Business School 1995 — 1997
MBA, General Management
Florida Agricultural and Mechanical University 1982 — 1986
BS, Business
Jeff Healy's Fleet Credit Card Services Experience February 1998 - April 2004
Job SVP, Card Product Mgmt at Bank of America
Industry Banking
Experience
Bank of America December 2014 - Present
Bank of America November 2009 - December 2014
Bank of America July 1990 - November 2009
Fleet Credit Card Services February 1998 - April 2004
Advanta Corp July 1990 - February 1998
Skills
Strategy, Product Management, Marketing, Credit Cards, Program Management, Marketing Strategy, Management, Risk Management, Credit
Education
La Salle University 1990 — 1994
MBA, Marketing
Bank of America December 2014 - Present
Bank of America November 2009 - December 2014
Bank of America July 1990 - November 2009
Fleet Credit Card Services February 1998 - April 2004
Advanta Corp July 1990 - February 1998
Skills
Strategy, Product Management, Marketing, Credit Cards, Program Management, Marketing Strategy, Management, Risk Management, Credit
Education
La Salle University 1990 — 1994
MBA, Marketing
Meredith Wolf's Fleet Credit Card Services Experience June 1997 - June 2001
Job Project Manager at Merebell,Inc.
Industry Information Services
Experience
Silver Salmon October 2011 - Present
Callen's Wolfpack, Inc. 2011 - Present
Merebell,Inc. June 2011 - Present
virtualwirks January 2012 - September 2014
StarTek October 2009 - April 2011
TeleTech April 2007 - August 2009
EchoStar 2002 - 2006
Fleet Credit Card Services June 1997 - June 2001
Skills
Service Delivery, Visio, Business Process, Team Management, Leadership, Business Intelligence, Project Planning, MS Project, Account Management, Process Management, Software Project..., Management, Project Management, Vendor Management, Business Process..., Data Quality, Credit Analysis, Credit Scoring, Shared Services, Financial Projects, Payroll Conversions, Program Launch, Call Center, Outsourcing, Workforce Management, Business Strategy, Process Improvement, Business Development, Professional Services, Integration, Project Portfolio..., Call Centers, Customer Service, Strategy
Education
Project Management Professional 2009 — 2009
PMP, Project Management
Regis University 2002 — 2004
MBA, Business
University at Buffalo 1998 — 2001
BS, Business
Erie Community College 1996 — 1998
Silver Salmon October 2011 - Present
Callen's Wolfpack, Inc. 2011 - Present
Merebell,Inc. June 2011 - Present
virtualwirks January 2012 - September 2014
StarTek October 2009 - April 2011
TeleTech April 2007 - August 2009
EchoStar 2002 - 2006
Fleet Credit Card Services June 1997 - June 2001
Skills
Service Delivery, Visio, Business Process, Team Management, Leadership, Business Intelligence, Project Planning, MS Project, Account Management, Process Management, Software Project..., Management, Project Management, Vendor Management, Business Process..., Data Quality, Credit Analysis, Credit Scoring, Shared Services, Financial Projects, Payroll Conversions, Program Launch, Call Center, Outsourcing, Workforce Management, Business Strategy, Process Improvement, Business Development, Professional Services, Integration, Project Portfolio..., Call Centers, Customer Service, Strategy
Education
Project Management Professional 2009 — 2009
PMP, Project Management
Regis University 2002 — 2004
MBA, Business
University at Buffalo 1998 — 2001
BS, Business
Erie Community College 1996 — 1998
Mark Foulsham's Fleet Credit Card Services Experience April 2000 - September 2004
Job Director, Payment Programs at USA Technologies
Industry Financial Services
Experience
USA Technologies April 2013 - Present
American Express May 2011 - March 2012
Fordhook Consulting January 2010 - August 2011
MasterCard January 2005 - December 2009
Fleet Credit Card Services April 2000 - September 2004
Citigroup September 1999 - April 2000
MBNA America (now BOA) 1986 - 1999
Skills
Strategy, Cross-functional Team..., Relationship Management, Product Management, Credit Cards, Marketing, Strategic Partnerships, CRM, Business Development, Credit, Payments, Leadership, Direct Marketing, Product Development, Business Strategy, Program Management, P&L Management, Customer Experience, Mergers & Acquisitions, Management, Call Centers, Portfolio Management, Segmentation, Financial Services, Business Planning
Education
University of Delaware 1997 — 1999
MBA, Finance, Marketing
Oberlin College 1977 — 1981
BA, Liberal Arts, Sciences
USA Technologies April 2013 - Present
American Express May 2011 - March 2012
Fordhook Consulting January 2010 - August 2011
MasterCard January 2005 - December 2009
Fleet Credit Card Services April 2000 - September 2004
Citigroup September 1999 - April 2000
MBNA America (now BOA) 1986 - 1999
Skills
Strategy, Cross-functional Team..., Relationship Management, Product Management, Credit Cards, Marketing, Strategic Partnerships, CRM, Business Development, Credit, Payments, Leadership, Direct Marketing, Product Development, Business Strategy, Program Management, P&L Management, Customer Experience, Mergers & Acquisitions, Management, Call Centers, Portfolio Management, Segmentation, Financial Services, Business Planning
Education
University of Delaware 1997 — 1999
MBA, Finance, Marketing
Oberlin College 1977 — 1981
BA, Liberal Arts, Sciences
Jennifer Ekstrom Fisher's Fleet Credit Card Services Experience August 2000 - March 2002
Job Market Research Futures Manager at GlaxoSmithKline
Industry Pharmaceuticals
Experience
GlaxoSmithKline June 2011 - Present
GlaxoSmithKline April 2006 - August 2011
GlaxoSmithKline October 2005 - April 2006
GlaxoSmithKline August 2003 - October 2005
SFBC New Drug Services, Inc., March 2002 - August 2003
Fleet Credit Card Services August 2000 - March 2002
Fleet Credit Card Services November 1998 - August 2000
AmeriHealth Administrators April 1995 - November 1998
General Electric Capital Corporation January 1993 - April 1995
Skills
SAS, Analysis, Market Research, Segmentation
Education
Villanova University 1998 — 2001
M.S., Applied Statistics
Lehigh University 1990 — 1994
B.S., Applied Mathematics
GlaxoSmithKline June 2011 - Present
GlaxoSmithKline April 2006 - August 2011
GlaxoSmithKline October 2005 - April 2006
GlaxoSmithKline August 2003 - October 2005
SFBC New Drug Services, Inc., March 2002 - August 2003
Fleet Credit Card Services August 2000 - March 2002
Fleet Credit Card Services November 1998 - August 2000
AmeriHealth Administrators April 1995 - November 1998
General Electric Capital Corporation January 1993 - April 1995
Skills
SAS, Analysis, Market Research, Segmentation
Education
Villanova University 1998 — 2001
M.S., Applied Statistics
Lehigh University 1990 — 1994
B.S., Applied Mathematics
Robert Schweidel's Fleet Credit Card Services Experience December 1996 - December 1999
Job Managing Director at Bank of America Merrill Lynch
Industry Financial Services
Experience
Merrill Lynch October 2010 - Present
Citi August 2004 - October 2010
Citi January 2001 - August 2004
Fleet Credit Card Services December 1996 - December 1999
Princeton Management Resources September 1994 - December 1996
Education
LIU Post 1989 — 1993
Bachelor of Science, Marketing
Merrill Lynch October 2010 - Present
Citi August 2004 - October 2010
Citi January 2001 - August 2004
Fleet Credit Card Services December 1996 - December 1999
Princeton Management Resources September 1994 - December 1996
Education
LIU Post 1989 — 1993
Bachelor of Science, Marketing
Pamela Rucker's Fleet Credit Card Services Experience 1996 - 2006
Job Director of Volunteers
Industry Nonprofit Organization Management
Experience
Children's Literacy Center July 2006 - Present
Fleet Credit Card Services 1996 - 2006
Bank of America 1996 - 2006
Skills
Customer Service, PowerPoint, Research, Customer Relations, Call Center, Event Planning, Outlook, Process Improvement, Non-profits, Volunteer Management, Training, Microsoft Excel, Microsoft Word, Management, Volunteer Recruiting, Fundraising, Editing, Grant Writing, Leadership Development, Teaching, Nonprofits, Public Speaking, Relationship Building, Team Building
Education
Regis University 2004 — 2006
Metropolitan State College of Denver 1981 — 1983
Children's Literacy Center July 2006 - Present
Fleet Credit Card Services 1996 - 2006
Bank of America 1996 - 2006
Skills
Customer Service, PowerPoint, Research, Customer Relations, Call Center, Event Planning, Outlook, Process Improvement, Non-profits, Volunteer Management, Training, Microsoft Excel, Microsoft Word, Management, Volunteer Recruiting, Fundraising, Editing, Grant Writing, Leadership Development, Teaching, Nonprofits, Public Speaking, Relationship Building, Team Building
Education
Regis University 2004 — 2006
Metropolitan State College of Denver 1981 — 1983
Elizabeth Danley's Fleet Credit Card Services Experience 2001 - 2005
Job Operations Consultant
Industry Banking
Experience
Trianz August 2009 - Present
First Bank of Delaware February 2009 - January 2010
Advanta October 2007 - February 2009
Fleet Credit Card Services 2001 - 2005
Fleet 1996 - 2002
Education
Marywood University 1986 — 1990
Psychology
Trianz August 2009 - Present
First Bank of Delaware February 2009 - January 2010
Advanta October 2007 - February 2009
Fleet Credit Card Services 2001 - 2005
Fleet 1996 - 2002
Education
Marywood University 1986 — 1990
Psychology
Ted Odeh's Fleet Credit Card Services Experience June 2001 - June 2005
Job Business Development Director at The Small Business Accounting Solution
Industry Accounting
Experience
The Small Business Accounting Solution August 2009 - Present
YMCA October 2007 - November 2009
Keller Williams Real Estate Exton PA June 2008 - October 2009
Brandywine Medical Management Services Inc. June 2005 - August 2008
Fleet Credit Card Services June 2001 - June 2005
Cannondale 1997 - 1999
Education
Eastern Connecticut State University 1990 — 1994
The Small Business Accounting Solution August 2009 - Present
YMCA October 2007 - November 2009
Keller Williams Real Estate Exton PA June 2008 - October 2009
Brandywine Medical Management Services Inc. June 2005 - August 2008
Fleet Credit Card Services June 2001 - June 2005
Cannondale 1997 - 1999
Education
Eastern Connecticut State University 1990 — 1994
Marc Ores's Fleet Credit Card Services Experience 2002 - 2004
Job Senior Vice President at Bank of America
Industry Banking
Experience
Bank of America May 2002 - Present
Fleet Credit Card Services 2002 - 2004
Telespectrum Worldwide 1997 - 2000
Chase Manhattan Bank 1991 - 1997
Skills
Vendor Management, Credit Cards, Customer Acquisition, Operational Risk, Operations Management, Sales Management, Strategic Planning, Marketing Strategy, Call Centers, Relationship Management, Risk Management, Segmentation, CRM, Banking, Customer Satisfaction, Financial Services, Outsourcing, Process Improvement
Education
LIU Post 1991 — 1995
MBA, Management Information Systems
University at Buffalo 1986 — 1990
B.S., Marketing
Bank of America May 2002 - Present
Fleet Credit Card Services 2002 - 2004
Telespectrum Worldwide 1997 - 2000
Chase Manhattan Bank 1991 - 1997
Skills
Vendor Management, Credit Cards, Customer Acquisition, Operational Risk, Operations Management, Sales Management, Strategic Planning, Marketing Strategy, Call Centers, Relationship Management, Risk Management, Segmentation, CRM, Banking, Customer Satisfaction, Financial Services, Outsourcing, Process Improvement
Education
LIU Post 1991 — 1995
MBA, Management Information Systems
University at Buffalo 1986 — 1990
B.S., Marketing
Ken Leboff's Fleet Credit Card Services Experience 1995 - 2004
Job Inside Sales Supervisor at Comcast
Industry Telecommunications
Experience
Comcast January 2005 - Present
Fleet Credit Card Services 1995 - 2004
Skills
Team Building, Process Improvement, Call Center, Telephony, Direct Sales, Customer Retention, Account Management, Salesforce.com, Sales Management, Solution Selling, Cold Calling, Sales Operations, CRM, Call Centers, Sales Process, Sales, New Business Development, Telecommunications, Lead Generation, Team Leadership, Customer Service, Customer Satisfaction, VoIP, Sales Presentations, Managed Services, Cross-functional Team..., Selling, B2B, Vendor Management, Strategic Partnerships, Leadership, Management, Marketing, Coaching, Strategic Planning, Wireless, Strategy, Networking, Business Development, Customer Experience, Training, Employee Training, Employee Engagement
Education
Hofstra University 1977 — 2000
bba, Business Administration and Management, General
Hofstra University 1977 — 1980
Comcast January 2005 - Present
Fleet Credit Card Services 1995 - 2004
Skills
Team Building, Process Improvement, Call Center, Telephony, Direct Sales, Customer Retention, Account Management, Salesforce.com, Sales Management, Solution Selling, Cold Calling, Sales Operations, CRM, Call Centers, Sales Process, Sales, New Business Development, Telecommunications, Lead Generation, Team Leadership, Customer Service, Customer Satisfaction, VoIP, Sales Presentations, Managed Services, Cross-functional Team..., Selling, B2B, Vendor Management, Strategic Partnerships, Leadership, Management, Marketing, Coaching, Strategic Planning, Wireless, Strategy, Networking, Business Development, Customer Experience, Training, Employee Training, Employee Engagement
Education
Hofstra University 1977 — 2000
bba, Business Administration and Management, General
Hofstra University 1977 — 1980
David Draper's Fleet Credit Card Services Experience December 1997 - September 2000
Job Credit Risk Management, Analysis, Statistical Modeling, Collection, Recovery
Industry Banking
Experience
HSBC / Capital One September 2009 - December 2013
Chase March 2005 - September 2009
HSBC August 2001 - March 2005
Barclays Global Investors September 2000 - July 2001
Fleet Credit Card Services December 1997 - September 2000
Skills
Credit, Credit Risk, Basel II, Financial Risk, Portfolio Management, Operational Risk, Financial Analysis, Credit Cards, Recoveries, Collections, Authorization, Credit Card Fraud, REO, Foreclosures, Credit Line Management, New Account Origination, Credit Scoring, Statistical Modeling, Design of Experiments, Private Label Credit..., Loans, Fixed Income, Consumer Lending, Financial Services, Banking, Credit Analysis, Risk Management, Retail Banking, Financial Modeling, Operational Risk..., Enterprise Risk..., Payments, Predictive Modeling, SAS, Strategy, Relationship Management, Predictive Analytics, SAS programming, Risk Analysis, Lines Of Credit, Quantitative Analytics, Mortgage Lending, Mortgage Banking, Loss Mitigation, Private Label, Investment Banking, Analytics, Finance, Emerging Markets, Valuation
Education
Brigham Young University
MS Statistics, BS Statistics, Minor Business Administration
HSBC / Capital One September 2009 - December 2013
Chase March 2005 - September 2009
HSBC August 2001 - March 2005
Barclays Global Investors September 2000 - July 2001
Fleet Credit Card Services December 1997 - September 2000
Skills
Credit, Credit Risk, Basel II, Financial Risk, Portfolio Management, Operational Risk, Financial Analysis, Credit Cards, Recoveries, Collections, Authorization, Credit Card Fraud, REO, Foreclosures, Credit Line Management, New Account Origination, Credit Scoring, Statistical Modeling, Design of Experiments, Private Label Credit..., Loans, Fixed Income, Consumer Lending, Financial Services, Banking, Credit Analysis, Risk Management, Retail Banking, Financial Modeling, Operational Risk..., Enterprise Risk..., Payments, Predictive Modeling, SAS, Strategy, Relationship Management, Predictive Analytics, SAS programming, Risk Analysis, Lines Of Credit, Quantitative Analytics, Mortgage Lending, Mortgage Banking, Loss Mitigation, Private Label, Investment Banking, Analytics, Finance, Emerging Markets, Valuation
Education
Brigham Young University
MS Statistics, BS Statistics, Minor Business Administration
Binoy Nazareth's Fleet Credit Card Services Experience 1998 - 2000
Job Oracle Exadata Database Administrator at Comcast Converged Products
Industry Computer Software
Experience
Comcast Converged Products June 2010 - Present
Advanta Corp. June 2001 - September 2011
Merck 2000 - 2001
Fleet Credit Card Services 1998 - 2000
Skills
Exadata, Oracle 11g, RAC, Data..., Golden Gate, Data Warehousing, Databases, Microsoft SQL Server, Replication, Data Guard, Oracle RAC, PL/SQL, Oracle, AIX, RMAN, Solaris, Data Modeling, Unix, Shell Scripting, Unix Shell Scripting, High Availability, Disaster Recovery, Business Intelligence, Performance Tuning, Architecture
Education
Drexel University - College of Business and Administration 2005 — 2007
MBA, MIS
Comcast Converged Products June 2010 - Present
Advanta Corp. June 2001 - September 2011
Merck 2000 - 2001
Fleet Credit Card Services 1998 - 2000
Skills
Exadata, Oracle 11g, RAC, Data..., Golden Gate, Data Warehousing, Databases, Microsoft SQL Server, Replication, Data Guard, Oracle RAC, PL/SQL, Oracle, AIX, RMAN, Solaris, Data Modeling, Unix, Shell Scripting, Unix Shell Scripting, High Availability, Disaster Recovery, Business Intelligence, Performance Tuning, Architecture
Education
Drexel University - College of Business and Administration 2005 — 2007
MBA, MIS
Roy Benninghoff's Fleet Credit Card Services Experience June 2003 - July 2004
Job Sr. Account Manager Mid Atlantic at International SOS
Industry International Affairs
Experience
International SOS July 2015 - Present
International SOS September 2013 - July 2015
International SOS July 2012 - September 2013
International SOS June 2008 - July 2012
ICT Group July 2004 - June 2008
Fleet Credit Card Services June 2003 - July 2004
Fleet Credit Card Services 2000 - 2003
Skills
Vendor Management, Salesforce.com, Account Management, Marketing, CRM, New Business Development, Business Development, Call Centers, Solution Selling, Strategic Partnerships, Management, Team Leadership, Sales Management, Strategic Planning, Leadership, Operations Management, Contract Negotiation, Strategy, Customer Retention, Process Improvement, Team Management
Education
Gwynedd-Mercy College 2002 — 2006
Organizational Management, Organizational Management
Bloomsburg University of Pennsylvania 1996 — 1999
Marketing
International SOS July 2015 - Present
International SOS September 2013 - July 2015
International SOS July 2012 - September 2013
International SOS June 2008 - July 2012
ICT Group July 2004 - June 2008
Fleet Credit Card Services June 2003 - July 2004
Fleet Credit Card Services 2000 - 2003
Skills
Vendor Management, Salesforce.com, Account Management, Marketing, CRM, New Business Development, Business Development, Call Centers, Solution Selling, Strategic Partnerships, Management, Team Leadership, Sales Management, Strategic Planning, Leadership, Operations Management, Contract Negotiation, Strategy, Customer Retention, Process Improvement, Team Management
Education
Gwynedd-Mercy College 2002 — 2006
Organizational Management, Organizational Management
Bloomsburg University of Pennsylvania 1996 — 1999
Marketing
Marty Hubner's Fleet Credit Card Services Experience 1995 - 1998
Job Audit and Testing Team Leader at GE Money Bank
Industry Financial Services
Experience
GE Money Bank Audit and Testing LeaderGE Money2005 - Present
GE Consumer Finance 2005 - Present
GE Money - Americas 2005 - Present
General Electric 2005 - Present
GE 2005 - Present
Fleet Credit Card Services 1995 - 1998
Education
Nassau Community College
GE Money Bank Audit and Testing LeaderGE Money2005 - Present
GE Consumer Finance 2005 - Present
GE Money - Americas 2005 - Present
General Electric 2005 - Present
GE 2005 - Present
Fleet Credit Card Services 1995 - 1998
Education
Nassau Community College
Brian Nafzinger's Fleet Credit Card Services Experience 1998 - 2000
Job Director Analytic Consulting at LexisNexis
Industry Banking
Experience
LexisNexis January 2013 - Present
LexisNexis February 2011 - January 2013
JPMorgan Chase 2006 - February 2011
JP Morgan Chase 2001 - 2006
Fleet Credit Card Services 1998 - 2000
Bank of New York 1994 - 1998
Skills
Strategy, Strategic Partnerships, Management, Professional Services, Portfolio Management, Financial Services, Fraud, Relationship Management, Risk Management, Business Intelligence, Corporate Finance, Credit Cards, Banking, Financial Risk, Disaster Recovery, Credit, CRM, Credit Risk, Business Continuity, Data Governance, Segmentation, Analytics, Business Analysis
Education
Goldey Beacom College 1992 — 1995
Bachelor of Science (BS), Business Administration and Management, General
LexisNexis January 2013 - Present
LexisNexis February 2011 - January 2013
JPMorgan Chase 2006 - February 2011
JP Morgan Chase 2001 - 2006
Fleet Credit Card Services 1998 - 2000
Bank of New York 1994 - 1998
Skills
Strategy, Strategic Partnerships, Management, Professional Services, Portfolio Management, Financial Services, Fraud, Relationship Management, Risk Management, Business Intelligence, Corporate Finance, Credit Cards, Banking, Financial Risk, Disaster Recovery, Credit, CRM, Credit Risk, Business Continuity, Data Governance, Segmentation, Analytics, Business Analysis
Education
Goldey Beacom College 1992 — 1995
Bachelor of Science (BS), Business Administration and Management, General
Edward Andrewlevich's Fleet Credit Card Services Experience February 1993 - May 1999
Job Analytics Director at Ally Financial Inc.
Industry Financial Services
Experience
Ally Financial Inc. April 2015 - Present
Ally Financial Inc. October 2010 - April 2015
MediMedia USA December 2008 - October 2010
Experian January 2008 - November 2008
Harte-Hanks August 2007 - December 2007
Wallingford-Swarthmore School District March 2007 - July 2007
JPMorgan Chase November 1999 - March 2007
FirstUSA Bank June 1999 - October 1999
Fleet Credit Card Services February 1993 - May 1999
Skills
Database Marketing, Direct Marketing, Analytics, Financial Services, Marketing, Direct Mail, Leadership, Segmentation, Strategy, Management, Market Planning, Marketing Strategy, Credit Cards, CRM
Education
Temple University - Fox School of Business and Management 1995 — 2001
MBA, Finance
Bloomsburg University of Pennsylvania 1986 — 1990
BS, Marketing
Ally Financial Inc. April 2015 - Present
Ally Financial Inc. October 2010 - April 2015
MediMedia USA December 2008 - October 2010
Experian January 2008 - November 2008
Harte-Hanks August 2007 - December 2007
Wallingford-Swarthmore School District March 2007 - July 2007
JPMorgan Chase November 1999 - March 2007
FirstUSA Bank June 1999 - October 1999
Fleet Credit Card Services February 1993 - May 1999
Skills
Database Marketing, Direct Marketing, Analytics, Financial Services, Marketing, Direct Mail, Leadership, Segmentation, Strategy, Management, Market Planning, Marketing Strategy, Credit Cards, CRM
Education
Temple University - Fox School of Business and Management 1995 — 2001
MBA, Finance
Bloomsburg University of Pennsylvania 1986 — 1990
BS, Marketing
Chad Randis's Fleet Credit Card Services Experience October 1997 - May 2002
Job Financial Foundations Support at USAA
Industry Banking
Experience
USAA October 2014 - Present
UnitedHealthcare March 2013 - August 2014
Firstsource Solutions Limited October 2008 - March 2013
Citi October 2007 - October 2008
Wells Fargo May 2007 - October 2007
JP Morgan Chase July 2002 - May 2007
Fleet Credit Card Services October 1997 - May 2002
Sears Credit June 1985 - September 1997
Skills
Sla, Credit Cards, Loans, Mortgage Lending, Training, Integration, Forecasting, Auditing, Credit, Business Analysis
Education
Ashford University 2015 — 2017
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General
Boise State University 1985 — 1988
USAA October 2014 - Present
UnitedHealthcare March 2013 - August 2014
Firstsource Solutions Limited October 2008 - March 2013
Citi October 2007 - October 2008
Wells Fargo May 2007 - October 2007
JP Morgan Chase July 2002 - May 2007
Fleet Credit Card Services October 1997 - May 2002
Sears Credit June 1985 - September 1997
Skills
Sla, Credit Cards, Loans, Mortgage Lending, Training, Integration, Forecasting, Auditing, Credit, Business Analysis
Education
Ashford University 2015 — 2017
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General
Boise State University 1985 — 1988
Russell Shaiffer's Fleet Credit Card Services Experience 1999 - 2005
Job Loving life
Industry Telecommunications
Experience
SNI Technology September 2014 - Present
Alorica January 2014 - April 2014
H&R Block January 2012 - March 2013
Phillips & Cohen Associates March 2010 - December 2012
Premiere Global Services May 2007 - October 2009
Apple One March 2007 - May 2007
Bank of America October 2005 - January 2007
Fleet Credit Card Services 1999 - 2005
Skills
SAS/SQL, Applications Support, Databases, Spreadsheets, 10 Key, Data Analysis, SAS programming, Scripting, Process Improvement, Visio, Time Management, Workforce Management, Help Desk Support, Database Administration, Witness, eWFM, NetSuite, Avaya, Aspect, CMS, Technical Support, Strategic Planning, Operations Management, System Administration, Customer Service, Call Centers, Access, Management, Customer Experience, Customer Retention, Troubleshooting, Analytics, SharePoint, Analysis, Outlook, Microsoft Excel, PowerPoint, IEX Total View, IEX, Data Entry, Training, SAS, SQL, Automation, Visual Basic, Business Analysis, Customer Satisfaction, Process Scheduler
Education
Colorado Technical University 2005 — 2010
Bachelors of Science, Computer Science
Colorado Technical University 2005 — 2010
Bachelor of Applied Science (B.A.Sc.), Computer Science
University of Colorado at Colorado Springs 1999 — 2003
Credits earned towards Bachelors of Science, Mathematics
Pikes Peak Community College 1995 — 1999
Associates, General Studies
Widefield High School 1993 — 1995
SNI Technology September 2014 - Present
Alorica January 2014 - April 2014
H&R Block January 2012 - March 2013
Phillips & Cohen Associates March 2010 - December 2012
Premiere Global Services May 2007 - October 2009
Apple One March 2007 - May 2007
Bank of America October 2005 - January 2007
Fleet Credit Card Services 1999 - 2005
Skills
SAS/SQL, Applications Support, Databases, Spreadsheets, 10 Key, Data Analysis, SAS programming, Scripting, Process Improvement, Visio, Time Management, Workforce Management, Help Desk Support, Database Administration, Witness, eWFM, NetSuite, Avaya, Aspect, CMS, Technical Support, Strategic Planning, Operations Management, System Administration, Customer Service, Call Centers, Access, Management, Customer Experience, Customer Retention, Troubleshooting, Analytics, SharePoint, Analysis, Outlook, Microsoft Excel, PowerPoint, IEX Total View, IEX, Data Entry, Training, SAS, SQL, Automation, Visual Basic, Business Analysis, Customer Satisfaction, Process Scheduler
Education
Colorado Technical University 2005 — 2010
Bachelors of Science, Computer Science
Colorado Technical University 2005 — 2010
Bachelor of Applied Science (B.A.Sc.), Computer Science
University of Colorado at Colorado Springs 1999 — 2003
Credits earned towards Bachelors of Science, Mathematics
Pikes Peak Community College 1995 — 1999
Associates, General Studies
Widefield High School 1993 — 1995
Edward Schaufler's Fleet Credit Card Services Experience 1992 - 2006
Job VRU Application Manager, Customer Support Division at JPMorgan Chase
Industry Financial Services
Experience
JPMorgan Chase October 2010 - Present
JPMorgan Chase October 2006 - February 2011
Fleet Credit Card Services 1992 - 2006
Bank of America 1991 - 2006
82nd Airborne Division January 1984 - January 1988
Skills
Quality Assurance, Business Analysis, Telecommunications, IVR, Credit Cards, Technical Support, Team Leadership, Process Improvement, Management, Visio, Customer Experience, SDLC, Business Process..., Vendor Management, Integration, CRM, User Acceptance Testing, Call Centers, Requirements Analysis
Education
Montgomery County Community College
JPMorgan Chase October 2010 - Present
JPMorgan Chase October 2006 - February 2011
Fleet Credit Card Services 1992 - 2006
Bank of America 1991 - 2006
82nd Airborne Division January 1984 - January 1988
Skills
Quality Assurance, Business Analysis, Telecommunications, IVR, Credit Cards, Technical Support, Team Leadership, Process Improvement, Management, Visio, Customer Experience, SDLC, Business Process..., Vendor Management, Integration, CRM, User Acceptance Testing, Call Centers, Requirements Analysis
Education
Montgomery County Community College
Kenneth Bryant's Fleet Credit Card Services Experience September 1999 - April 2004
Job Associate Analyst at Chico's FAS, Inc.
Industry Information Technology and Services
Experience
Chico's FAS, Inc. August 2015 - Present
Chicos FAS Inc. January 2011 - Present
The Computer Merchant April 2010 - May 2010
ALK Technologies March 2009 - August 2009
Clearswift December 2008 - January 2009
Tek Systems April 2008 - December 2008
First Tennessee Bank December 2005 - April 2008
Harbor Technologies April 2004 - August 2005
Fleet Credit Card Services September 1999 - April 2004
Skills
Troubleshooting, Active Directory, Technical Support, Access, Security, Help Desk Support, Microsoft Office, Windows, Call Center, Team Building, Call Centers, Outlook, Customer Retention, Program Management, Customer Service, Leadership, New Hire Paperwork, New Hire Orientations, New Hire Processes, POS, Fraud Detection, Online Fraud, Google Apps, Crystal Reports
Education
Internetwork Learning Institute 2003 — 2008
Networking Course Work (for CCNA)
Johnson & Wales University 1994 — 1997
Chico's FAS, Inc. August 2015 - Present
Chicos FAS Inc. January 2011 - Present
The Computer Merchant April 2010 - May 2010
ALK Technologies March 2009 - August 2009
Clearswift December 2008 - January 2009
Tek Systems April 2008 - December 2008
First Tennessee Bank December 2005 - April 2008
Harbor Technologies April 2004 - August 2005
Fleet Credit Card Services September 1999 - April 2004
Skills
Troubleshooting, Active Directory, Technical Support, Access, Security, Help Desk Support, Microsoft Office, Windows, Call Center, Team Building, Call Centers, Outlook, Customer Retention, Program Management, Customer Service, Leadership, New Hire Paperwork, New Hire Orientations, New Hire Processes, POS, Fraud Detection, Online Fraud, Google Apps, Crystal Reports
Education
Internetwork Learning Institute 2003 — 2008
Networking Course Work (for CCNA)
Johnson & Wales University 1994 — 1997
Michael Feuda's Fleet Credit Card Services Experience October 1997 - October 1999
Job Senior Customer Success Manager U.S. Healthcare @ Qlik
Industry Information Technology and Services
Experience
Qlik April 2013 - Present
VMware April 2012 - April 2013
Microsoft July 2009 - April 2012
Microsoft January 2008 - June 2009
Microsoft April 2005 - January 2008
Microsoft August 2001 - March 2005
Nortel Networks 1999 - August 2001
Fleet Credit Card Services October 1997 - October 1999
Siemens February 1997 - October 1997
Omicron Consulting September 1996 - February 1997
Skills
Microsoft Technologies, VMware, Value Selling, Direct Sales, Technical Product Sales, Technology Roadmapping, Private Cloud, Operational Support, IT Operations, ITIL, MCSE, Microsoft Certified..., Enterprise Software, Integrity, Infrastructure, Solution Selling, Unified Communications, Customer Driven, SaaS, Customer Satisfaction, Professional Services, Cloud Computing, Microsoft Exchange, Disaster Recovery, Pre-sales, Security, Data Center, Virtualization, Enterprise Architecture, Storage, Solution Architecture, Partner Management, Business Intelligence, Storage Area Networks, VDI, Information Technology, Business Alliances, IT Strategy, PaaS, Consulting, Sales Enablement, High Availability, Software Industry
Education
Drexel University - College of Business and Administration
Bachelor Of Science, Information Systems
Qlik April 2013 - Present
VMware April 2012 - April 2013
Microsoft July 2009 - April 2012
Microsoft January 2008 - June 2009
Microsoft April 2005 - January 2008
Microsoft August 2001 - March 2005
Nortel Networks 1999 - August 2001
Fleet Credit Card Services October 1997 - October 1999
Siemens February 1997 - October 1997
Omicron Consulting September 1996 - February 1997
Skills
Microsoft Technologies, VMware, Value Selling, Direct Sales, Technical Product Sales, Technology Roadmapping, Private Cloud, Operational Support, IT Operations, ITIL, MCSE, Microsoft Certified..., Enterprise Software, Integrity, Infrastructure, Solution Selling, Unified Communications, Customer Driven, SaaS, Customer Satisfaction, Professional Services, Cloud Computing, Microsoft Exchange, Disaster Recovery, Pre-sales, Security, Data Center, Virtualization, Enterprise Architecture, Storage, Solution Architecture, Partner Management, Business Intelligence, Storage Area Networks, VDI, Information Technology, Business Alliances, IT Strategy, PaaS, Consulting, Sales Enablement, High Availability, Software Industry
Education
Drexel University - College of Business and Administration
Bachelor Of Science, Information Systems
Paul Arena's Fleet Credit Card Services Experience November 1999 - January 2001
Job Senior Account Executive at Experian
Industry Financial Services
Experience
Experian April 2014 - Present
TransUnion August 2010 - April 2014
TransUnion 2009 - August 2010
Citi December 2007 - November 2008
JPMorgan Chase January 2001 - October 2007
Fleet Credit Card Services November 1999 - January 2001
MBNA May 1994 - November 1999
Skills
Credit, Credit Risk, Loans, Operations Management, Salesforce.com, Business Relationship..., Contract Negotiation, Credit Cards, Key Performance..., BPO, Process Improvement, Underwriting, Management, Relationship Management, Call Centers, Risk Management, Financial Services, Portfolio Management, CRM, Sales Operations, Training, New Business Development, Leadership, Customer Satisfaction, Customer Retention, Banking, Vendor Management, Analytics, Executive Management, Business Analysis, Strategy, Business Development, Finance, Account Management, Customer Acquisition, Forecasting, Sales Management, Business Process..., Customer Experience, Cross Selling
Education
West Chester University of Pennsylvania 2011 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General, Summa Cum Laude - With Honors
Pennsylvania State University-Great Valley Graduate Center 2008 — 2011
MBA, Business Administration
Penn State University 1989 — 1993
BS, Business Logistics
Experian April 2014 - Present
TransUnion August 2010 - April 2014
TransUnion 2009 - August 2010
Citi December 2007 - November 2008
JPMorgan Chase January 2001 - October 2007
Fleet Credit Card Services November 1999 - January 2001
MBNA May 1994 - November 1999
Skills
Credit, Credit Risk, Loans, Operations Management, Salesforce.com, Business Relationship..., Contract Negotiation, Credit Cards, Key Performance..., BPO, Process Improvement, Underwriting, Management, Relationship Management, Call Centers, Risk Management, Financial Services, Portfolio Management, CRM, Sales Operations, Training, New Business Development, Leadership, Customer Satisfaction, Customer Retention, Banking, Vendor Management, Analytics, Executive Management, Business Analysis, Strategy, Business Development, Finance, Account Management, Customer Acquisition, Forecasting, Sales Management, Business Process..., Customer Experience, Cross Selling
Education
West Chester University of Pennsylvania 2011 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General, Summa Cum Laude - With Honors
Pennsylvania State University-Great Valley Graduate Center 2008 — 2011
MBA, Business Administration
Penn State University 1989 — 1993
BS, Business Logistics
Dana Lynch's Fleet Credit Card Services Experience June 1999 - August 2000
Job Independent Marketing and Advertising Professional
Industry Marketing and Advertising
Experience
Merrill Lynch January 2001 - October 2001
Fleet Credit Card Services June 1999 - August 2000
Cendant June 1996 - June 1999
Mellon Bank April 1994 - May 1996
Skills
Strategic Planning, Marketing Strategy, Marketing, Email Marketing, Account Management
Education
Penn State University 1989 — 1993
Merrill Lynch January 2001 - October 2001
Fleet Credit Card Services June 1999 - August 2000
Cendant June 1996 - June 1999
Mellon Bank April 1994 - May 1996
Skills
Strategic Planning, Marketing Strategy, Marketing, Email Marketing, Account Management
Education
Penn State University 1989 — 1993
Michael Oing's Fleet Credit Card Services Experience January 1999 - December 2001
Job Manager, Portfolio Strategy and Analysis at State Farm Bank
Industry Banking
Experience
State Farm Bank July 2015 - Present
State Farm Bank July 2010 - Present
Wachovia June 2007 - June 2010
State Farm Bank December 2001 - June 2007
Fleet Credit Card Services January 1999 - December 2001
PNC December 1996 - December 1998
Quantum Consulting September 1993 - December 1996
Quantum Energy Services & Technologies, Inc. (formerly Quantum Consulting, Inc.) 1993 - 1996
Education
California Polytechnic State University-San Luis Obispo 1989 — 1993
State Farm Bank July 2015 - Present
State Farm Bank July 2010 - Present
Wachovia June 2007 - June 2010
State Farm Bank December 2001 - June 2007
Fleet Credit Card Services January 1999 - December 2001
PNC December 1996 - December 1998
Quantum Consulting September 1993 - December 1996
Quantum Energy Services & Technologies, Inc. (formerly Quantum Consulting, Inc.) 1993 - 1996
Education
California Polytechnic State University-San Luis Obispo 1989 — 1993
Seth Bridges Adjei's Fleet Credit Card Services Experience January 2000 - September 2004
Job VP, Digital Marketing Analytics at Bank of America, Charlotte, North Carolina Area
Industry Financial Services
Experience
Bank of America October 2012 - Present
Independent Contractor, Myself Only, Charlotte, North Carolina September 2011 - October 2012
Bank of America September 2004 - March 2011
Fleet Credit Card Services January 2000 - September 2004
Skills
Analytics, Database Marketing, Data Mining, Statistical Modeling, Forecasting, SAS, Predictive Analytics, Segmentation, Management, Business Analysis, Credit Risk, Portfolio Management, Business Intelligence, Risk Management, Credit Cards, Banking, Marketing, Project Management, Digital Marketing, Financial Services, Data Analysis, Financial Risk, Credit Analysis, Process Improvement, Direct Marketing, CRM, Predictive Modeling, Consumer Lending, Market Risk, Operational Risk, Analysis, Relationship Management, Strategy, Finance, Retail Banking, Credit
Education
New York University 1985 — 1989
Ph.D., Economics
New York University 1985 — 1989
Doctor of Philosophy (Ph.D.), Economics/Econometrics
Bank of America October 2012 - Present
Independent Contractor, Myself Only, Charlotte, North Carolina September 2011 - October 2012
Bank of America September 2004 - March 2011
Fleet Credit Card Services January 2000 - September 2004
Skills
Analytics, Database Marketing, Data Mining, Statistical Modeling, Forecasting, SAS, Predictive Analytics, Segmentation, Management, Business Analysis, Credit Risk, Portfolio Management, Business Intelligence, Risk Management, Credit Cards, Banking, Marketing, Project Management, Digital Marketing, Financial Services, Data Analysis, Financial Risk, Credit Analysis, Process Improvement, Direct Marketing, CRM, Predictive Modeling, Consumer Lending, Market Risk, Operational Risk, Analysis, Relationship Management, Strategy, Finance, Retail Banking, Credit
Education
New York University 1985 — 1989
Ph.D., Economics
New York University 1985 — 1989
Doctor of Philosophy (Ph.D.), Economics/Econometrics
Mary Lynn MacKenzie's Fleet Credit Card Services Experience August 2000 - April 2004
Job SVP, Learning Executive at Bank of America
Industry Human Resources
Experience
Bank of America July 2014 - Present
Bank of America May 2010 - July 2014
Bank of America April 2004 - July 2010
Fleet Credit Card Services August 2000 - April 2004
Skills
Talent Management
Education
Villanova University 2011 — 2014
Master's Degree, Human Resource Development
Penn State University 1984 — 1988
BS, Education
Bank of America July 2014 - Present
Bank of America May 2010 - July 2014
Bank of America April 2004 - July 2010
Fleet Credit Card Services August 2000 - April 2004
Skills
Talent Management
Education
Villanova University 2011 — 2014
Master's Degree, Human Resource Development
Penn State University 1984 — 1988
BS, Education
Debbie Dusher-Carella's Fleet Credit Card Services Experience May 1994 - June 1997
Job HR Manager TeamHealth Urgent Care
Industry Hospital & Health Care
Experience
TeamHealth Urgent Care February 2013 - Present
Fiserv December 2006 - February 2013
Remarketing Services of America 1999 - 2006
Fleet Credit Card Services May 1994 - June 1997
Fleet Norstar Card Services May 1989 - May 1994
Norstar Credit Card Services May 1988 - May 1989
Skills
PHR, Onboarding, Employee Relations, HRIS, Talent Acquisition, Performance Management, Benefits Administration, Applicant Tracking..., Deferred Compensation, Talent Management, Employee Benefits, New Hire Orientations, Employee Engagement, Human Resources, FMLA, Personnel Management, Labor Relations, Performance Appraisal, Employee Handbooks, Recruiting, Workforce Planning, Leadership, Customer Service, Training, Interviews, HR Policies, Internet Recruiting, Hiring, HR Consulting, Job Descriptions, Conflict Resolution, Screening, Policy, Coaching
Education
Niagara University 2004 — 2008
BS, Human Resource Management
Niagara County Community College
Associates, Business Administration
TeamHealth Urgent Care February 2013 - Present
Fiserv December 2006 - February 2013
Remarketing Services of America 1999 - 2006
Fleet Credit Card Services May 1994 - June 1997
Fleet Norstar Card Services May 1989 - May 1994
Norstar Credit Card Services May 1988 - May 1989
Skills
PHR, Onboarding, Employee Relations, HRIS, Talent Acquisition, Performance Management, Benefits Administration, Applicant Tracking..., Deferred Compensation, Talent Management, Employee Benefits, New Hire Orientations, Employee Engagement, Human Resources, FMLA, Personnel Management, Labor Relations, Performance Appraisal, Employee Handbooks, Recruiting, Workforce Planning, Leadership, Customer Service, Training, Interviews, HR Policies, Internet Recruiting, Hiring, HR Consulting, Job Descriptions, Conflict Resolution, Screening, Policy, Coaching
Education
Niagara University 2004 — 2008
BS, Human Resource Management
Niagara County Community College
Associates, Business Administration
Jeffrey Demi's Fleet Credit Card Services Experience 2001 - 2005
Job Sr. Software Engineer
Industry Information Technology and Services
Experience
LexisNexis February 2013 - Present
eBay Inc October 2006 - January 2013
Fleet Credit Card Services 2001 - 2005
Keane Inc June 1996 - October 2001
PMSC 1995 - 1996
SCRCC 1992 - 1995
HRB-Singer 1985 - 1990
Skills
Perl, SQL, Unix Shell Scripting, Java, XML, Unix, Linux, JavaScript, Java Enterprise Edition, Eclipse, MySQL, JSP, C++, PL/SQL, Software Development, SDLC, Integration, Oracle
Education
Penn State University 1981 — 1985
BS, Computer Science
Columbia International University
LexisNexis February 2013 - Present
eBay Inc October 2006 - January 2013
Fleet Credit Card Services 2001 - 2005
Keane Inc June 1996 - October 2001
PMSC 1995 - 1996
SCRCC 1992 - 1995
HRB-Singer 1985 - 1990
Skills
Perl, SQL, Unix Shell Scripting, Java, XML, Unix, Linux, JavaScript, Java Enterprise Edition, Eclipse, MySQL, JSP, C++, PL/SQL, Software Development, SDLC, Integration, Oracle
Education
Penn State University 1981 — 1985
BS, Computer Science
Columbia International University
Carol Kroepfl (Biss)'s Fleet Credit Card Services Experience February 1998 - December 2001
Job Acquisition Strategy Manager at US Bank
Industry Marketing and Advertising
Experience
US Bank February 2010 - Present
Advanta Bank Corp. January 2002 - July 2009
Fleet Credit Card Services February 1998 - December 2001
Advanta February 1995 - February 1998
Gillespie Advertising March 1994 - February 1995
Mailing Services 1989 - 1992
Education
Kean University
BA, Visual Communications
US Bank February 2010 - Present
Advanta Bank Corp. January 2002 - July 2009
Fleet Credit Card Services February 1998 - December 2001
Advanta February 1995 - February 1998
Gillespie Advertising March 1994 - February 1995
Mailing Services 1989 - 1992
Education
Kean University
BA, Visual Communications
William Mychayliw's Fleet Credit Card Services Experience 1997 - 1998
Job AVP Senior Operations Consultant, Database Administrator
Industry Banking
Experience
Bank of America 2004 - Present
Fleet Bank 2003 - 2004
Fleet Bank 2002 - 2003
Fleet Bank 2000 - 2001
WMM Consulting 1999 - 2000
Fleet Credit Card Services 1997 - 1998
NatWest Bank 1996 - 1997
NatWest Bank 1994 - 1996
Skills
Data Warehousing, Database Administration, SQL, Disaster Recovery, Banking, Microsoft SQL Server, Access, Microsoft Office, Microsoft Excel, Microsoft Word, Project Management, Process Improvement, Business Analysis, Operations Management
Education
Penn State University
Bank of America 2004 - Present
Fleet Bank 2003 - 2004
Fleet Bank 2002 - 2003
Fleet Bank 2000 - 2001
WMM Consulting 1999 - 2000
Fleet Credit Card Services 1997 - 1998
NatWest Bank 1996 - 1997
NatWest Bank 1994 - 1996
Skills
Data Warehousing, Database Administration, SQL, Disaster Recovery, Banking, Microsoft SQL Server, Access, Microsoft Office, Microsoft Excel, Microsoft Word, Project Management, Process Improvement, Business Analysis, Operations Management
Education
Penn State University
Michelle Delanty's Fleet Credit Card Services Experience 1998 - 2000
Job Consultant | Trainer | Web Facilitator | Coach. Advising on career management and military life to achieve success.
Industry Professional Training & Coaching
Experience
Right Management 2014 - Present
Navy Officer Spouses' Club - Scholarships 2014 - Present
Sand Dollar Too 2013 - Present
United States Training Squadron 7 2011 - 2013
Right Management 2002 - 2010
SHRM 1998 - 2010
Right Management 2002 - 2004
Flowserve(formerly Ingersoll-Dresser Pumps) January 1999 - August 2001
Fleet Credit Card Services 1998 - 2000
Skills
Training, Coaching, Executive Coaching, Human Resources, Leadership Development, Talent Management, Career Management, Performance Management, Management, Leadership, Marketing, Employee Relations, Career Counseling, Interviews, Program Management, 360 Feedback, Resume Writing, Strategy, Management Development, Policy
Education
University of Pennsylvania 1997 — 1998
MS Ed., Psychology
James Madison University
BS, Psychology
New Providence High School
High School
Right Management 2014 - Present
Navy Officer Spouses' Club - Scholarships 2014 - Present
Sand Dollar Too 2013 - Present
United States Training Squadron 7 2011 - 2013
Right Management 2002 - 2010
SHRM 1998 - 2010
Right Management 2002 - 2004
Flowserve(formerly Ingersoll-Dresser Pumps) January 1999 - August 2001
Fleet Credit Card Services 1998 - 2000
Skills
Training, Coaching, Executive Coaching, Human Resources, Leadership Development, Talent Management, Career Management, Performance Management, Management, Leadership, Marketing, Employee Relations, Career Counseling, Interviews, Program Management, 360 Feedback, Resume Writing, Strategy, Management Development, Policy
Education
University of Pennsylvania 1997 — 1998
MS Ed., Psychology
James Madison University
BS, Psychology
New Providence High School
High School
Howard Knauer's Fleet Credit Card Services Experience 1996 - 2001
Job Experienced Executive, COO/Pres Consumer Collection and Debt Buying Organizations. Also Sr Manager Major Financial Firms
Industry Financial Services
Experience
Independent Financial Consultant June 2015 - Present
POM Recoveries, Inc June 2011 - June 2015
Self - Employed (Special Projects) November 2010 - June 2011
Precision Recovery Analytics, Inc February 2008 - November 2010
Receivables Management Solutions, INC 2007 - 2008
DRV CAPITAL/DEBT RESOLVE INC 2005 - 2007
Debtresolve/DRV Capital 2005 - 2007
Bear Stearns Asset Management January 2002 - May 2004
Bear Stearns/Ecast Settlement Corp 2002 - 2004
Fleet Credit Card Services 1996 - 2001
Skills
Credit, Portfolio Management, Executive Management, Due Diligence, Strategic Planning, Start-ups, Process Improvement, Call Centers, Risk Management, New Business Development, Analysis, Budgets, Business Analysis, Team Building, Entrepreneurship, Forecasting, Financial Services, Management, Banking, Vendor Management, Business Strategy, Business Development, Finance, Business Planning, Leadership, Investments, Mortgage Lending, Team Leadership, Retail, Outsourcing, Payments, Strategic Financial..., Business Process..., Credit Analysis, Mergers & Acquisitions, Relationship Management, Credit Risk, Loans, Operations Management, Product Development, Financial Modeling, Financial Risk, Analytics, Selling, Managerial Finance, Financial Analysis, Strategy, CRM, Accounting, Credit Cards
Education
Baruch College, City University of New York (CUNY) 1969 — 1972
MBA, Finance
City University of New York-Baruch College 1969 — 1972
Master of Business Administration (MBA), Finance and Investments
Independent Financial Consultant June 2015 - Present
POM Recoveries, Inc June 2011 - June 2015
Self - Employed (Special Projects) November 2010 - June 2011
Precision Recovery Analytics, Inc February 2008 - November 2010
Receivables Management Solutions, INC 2007 - 2008
DRV CAPITAL/DEBT RESOLVE INC 2005 - 2007
Debtresolve/DRV Capital 2005 - 2007
Bear Stearns Asset Management January 2002 - May 2004
Bear Stearns/Ecast Settlement Corp 2002 - 2004
Fleet Credit Card Services 1996 - 2001
Skills
Credit, Portfolio Management, Executive Management, Due Diligence, Strategic Planning, Start-ups, Process Improvement, Call Centers, Risk Management, New Business Development, Analysis, Budgets, Business Analysis, Team Building, Entrepreneurship, Forecasting, Financial Services, Management, Banking, Vendor Management, Business Strategy, Business Development, Finance, Business Planning, Leadership, Investments, Mortgage Lending, Team Leadership, Retail, Outsourcing, Payments, Strategic Financial..., Business Process..., Credit Analysis, Mergers & Acquisitions, Relationship Management, Credit Risk, Loans, Operations Management, Product Development, Financial Modeling, Financial Risk, Analytics, Selling, Managerial Finance, Financial Analysis, Strategy, CRM, Accounting, Credit Cards
Education
Baruch College, City University of New York (CUNY) 1969 — 1972
MBA, Finance
City University of New York-Baruch College 1969 — 1972
Master of Business Administration (MBA), Finance and Investments
Carolyn Leitch's Fleet Credit Card Services Experience 1996 - 2003
Job
Industry Computer Software
Experience
McKesson Health Solutions 2006 - Present
Fleet Credit Card Services 1996 - 2003
Advanta 1993 - 1996
Skills
Leadership, Customer Support, Vendor Management, Process Improvement, Product Training, Employee Management, Quality Assurance, Business Analysis, Software Documentation, Program Management, IT Strategy
Education
Cabrini College 2001 — 2004
BA
McKesson Health Solutions 2006 - Present
Fleet Credit Card Services 1996 - 2003
Advanta 1993 - 1996
Skills
Leadership, Customer Support, Vendor Management, Process Improvement, Product Training, Employee Management, Quality Assurance, Business Analysis, Software Documentation, Program Management, IT Strategy
Education
Cabrini College 2001 — 2004
BA
Greg Clase's Fleet Credit Card Services Experience 2001 - 2004
Job Corporate Accountant at Munich Reinsurance America, Inc.
Industry Financial Services
Experience
Munich Reinsurance America, Inc. June 2013 - Present
Ally Financial Inc. July 2007 - June 2013
Popular Financial Holdings 2004 - 2007
Fleet Credit Card Services 2001 - 2004
Education
Holy Family University 1992 — 1996
BA, Accounting
Munich Reinsurance America, Inc. June 2013 - Present
Ally Financial Inc. July 2007 - June 2013
Popular Financial Holdings 2004 - 2007
Fleet Credit Card Services 2001 - 2004
Education
Holy Family University 1992 — 1996
BA, Accounting
Rasheed Bethel's Fleet Credit Card Services Experience December 2002 - February 2005
Job Chief Operating Officer
Industry Individual & Family Services
Experience
Diversified Supportive Services LLC August 2013 - Present
DIVERSIFIED SUPPORTIVE SERVICES July 2010 - July 2013
Diversified Supportive Services January 2011 - January 2013
Diversified Supportive Services LLC July 2009 - January 2012
BANK OF AMERICA November 2006 - March 2009
BANK OF AMERICA February 2005 - November 2006
Fleet Credit Card Services December 2002 - February 2005
Fleet Credit Card Services July 2000 - December 2002
Diagnostics Plus 1998 - 2000
Skills
Excel, Access, PowerPoint, Word, Outlook, Microsoft Office, Data Analysis, Inventory Management, Credit Operations, Problem Solving, Documentation, Supervisory Skills, Process Improvement, SharePoint, Forecasting, Compliance, Operations Management, Program Management, Troubleshooting, Scheduling, Software Documentation, Microsoft Excel, MS Project, Business Process..., Customer Service, Banking, Analysis, Business Analysis, Strategic Planning, System Administration, Databases, Leadership, Policy, Marketing, Team Building
Education
Penn State University 1990 — 1994
Biology
Diversified Supportive Services LLC August 2013 - Present
DIVERSIFIED SUPPORTIVE SERVICES July 2010 - July 2013
Diversified Supportive Services January 2011 - January 2013
Diversified Supportive Services LLC July 2009 - January 2012
BANK OF AMERICA November 2006 - March 2009
BANK OF AMERICA February 2005 - November 2006
Fleet Credit Card Services December 2002 - February 2005
Fleet Credit Card Services July 2000 - December 2002
Diagnostics Plus 1998 - 2000
Skills
Excel, Access, PowerPoint, Word, Outlook, Microsoft Office, Data Analysis, Inventory Management, Credit Operations, Problem Solving, Documentation, Supervisory Skills, Process Improvement, SharePoint, Forecasting, Compliance, Operations Management, Program Management, Troubleshooting, Scheduling, Software Documentation, Microsoft Excel, MS Project, Business Process..., Customer Service, Banking, Analysis, Business Analysis, Strategic Planning, System Administration, Databases, Leadership, Policy, Marketing, Team Building
Education
Penn State University 1990 — 1994
Biology
Nicole Minor-Clark's Fleet Credit Card Services Experience May 1999 - October 2002
Job Pharmacy Supervisor at Express Scripts
Industry Insurance
Experience
Express Scripts July 2012 - Present
UnitedHealthcare October 2011 - May 2012
CIGNA Home Delivery Pharmacy November 2006 - April 2011
Advanta December 2005 - September 2006
Advanta December 2002 - December 2005
Fleet Credit Card Services May 1999 - October 2002
Advanta Credit Card Services March 1996 - May 1999
Skills
Call Center, Customer Service, Coaching, Team Building, Microsoft Excel, Microsoft Word, Performance Management, Troubleshooting, Team Management, Change Management, Credit
Education
Community College of Philadelphia 1992 — 1994
Associate, Early Childhood Education
University of Maryland Eastern Shore 1985 — 1990
BA, General Studies
Express Scripts July 2012 - Present
UnitedHealthcare October 2011 - May 2012
CIGNA Home Delivery Pharmacy November 2006 - April 2011
Advanta December 2005 - September 2006
Advanta December 2002 - December 2005
Fleet Credit Card Services May 1999 - October 2002
Advanta Credit Card Services March 1996 - May 1999
Skills
Call Center, Customer Service, Coaching, Team Building, Microsoft Excel, Microsoft Word, Performance Management, Troubleshooting, Team Management, Change Management, Credit
Education
Community College of Philadelphia 1992 — 1994
Associate, Early Childhood Education
University of Maryland Eastern Shore 1985 — 1990
BA, General Studies
Vitaly Belotserkovsky's Fleet Credit Card Services Experience 2002 - 2004
Job Risk Manager at US Bank
Industry Banking
Experience
Bank of America May 2009 - March 2012
Advanta August 2004 - February 2009
Bank of America 2004 - 2004
Fleet Bank 2002 - 2004
Fleet Credit Card Services 2002 - 2004
Skills
Credit Risk, SAS, Credit Cards, Data Mining, Data Analysis, Risk Management, Analytics, Banking, Segmentation, Analysis, Forecasting, Predictive Analytics, Credit, SAS programming, Management, Credit Analysis, Financial Risk
Education
National Technical University of Ukraine 'Kyiv Polytechnic Institute' 1987 — 1993
MS, Engineering
Bank of America May 2009 - March 2012
Advanta August 2004 - February 2009
Bank of America 2004 - 2004
Fleet Bank 2002 - 2004
Fleet Credit Card Services 2002 - 2004
Skills
Credit Risk, SAS, Credit Cards, Data Mining, Data Analysis, Risk Management, Analytics, Banking, Segmentation, Analysis, Forecasting, Predictive Analytics, Credit, SAS programming, Management, Credit Analysis, Financial Risk
Education
National Technical University of Ukraine 'Kyiv Polytechnic Institute' 1987 — 1993
MS, Engineering
Andrew Hallman's Fleet Credit Card Services Experience 1995 - 1998
Job Sr. Learning and Development Consultant UHS
Industry Executive Office
Experience
UHS July 2015 - Present
Independence Blue Cross July 2013 - July 2015
Vanguard March 2012 - June 2013
Vanguard April 2007 - March 2012
Vanguard March 2005 - March 2006
Vanguard October 1998 - March 2005
Fleet Credit Card Services 1995 - 1998
Advanta 1993 - 1995
Skills
Program Management, Performance Consulting, Employee Training, Workshop Facilitation, Leadership Development, Performance Management, Negotiation, Organizational..., Coaching, Training, Staff Development, Instructor-led Training, Captivate, Process Improvement, Instructional Design, SnagIt, Blended Learning, Change Management, Training Delivery, Leadership, Behavioral Interviewing, Interviewing Skills, Staff Management, Team Leadership, Team Building, Talent Acquisition, DISC, Myers-Briggs Certified, Zenger Miller, Series 63, Achieve Global Certified, Achieve Global..., American Society for..., DDI Certified, Certified DDI..., Client Relations Skills, Manage Client..., Job Coaching, Professional..., Customer Service, Customer Service..., Management, Client Liaison, Career Development, CRM
Education
Philadelphia College of Osteopathic Medicine 2006 — 2008
MS ODL, Organizational Leadership and Development
Edinboro University of Pennsylvania 1982 — 1987
Bachelor of Arts, Speech Communications and History
UHS July 2015 - Present
Independence Blue Cross July 2013 - July 2015
Vanguard March 2012 - June 2013
Vanguard April 2007 - March 2012
Vanguard March 2005 - March 2006
Vanguard October 1998 - March 2005
Fleet Credit Card Services 1995 - 1998
Advanta 1993 - 1995
Skills
Program Management, Performance Consulting, Employee Training, Workshop Facilitation, Leadership Development, Performance Management, Negotiation, Organizational..., Coaching, Training, Staff Development, Instructor-led Training, Captivate, Process Improvement, Instructional Design, SnagIt, Blended Learning, Change Management, Training Delivery, Leadership, Behavioral Interviewing, Interviewing Skills, Staff Management, Team Leadership, Team Building, Talent Acquisition, DISC, Myers-Briggs Certified, Zenger Miller, Series 63, Achieve Global Certified, Achieve Global..., American Society for..., DDI Certified, Certified DDI..., Client Relations Skills, Manage Client..., Job Coaching, Professional..., Customer Service, Customer Service..., Management, Client Liaison, Career Development, CRM
Education
Philadelphia College of Osteopathic Medicine 2006 — 2008
MS ODL, Organizational Leadership and Development
Edinboro University of Pennsylvania 1982 — 1987
Bachelor of Arts, Speech Communications and History
Crystal Payne's Fleet Credit Card Services Experience June 1997 - September 1999
Job Global Information Security Manager at VWR International
Industry Financial Services
Experience
Entech May 2013 - Present
VWR International March 2010 - December 2012
Advanta September 2002 - August 2009
Advanta September 1999 - September 2002
Fleet Credit Card Services June 1997 - September 1999
Skills
Information Security..., Information Security..., Vulnerability Management, Log Management, PCI DSS, Project Management, Leadership, Program Management, DNS, Enterprise Risk..., Servers, CISSP, Information Security, Unix, Vendor Management, Risk Management, Analysis, Security, Organization &..., Management, Sarbanes-Oxley, ITIL, Business Analysis, Performance Management, Networking, Strategy, Software Documentation, Computer Security, Network Security, SharePoint, Information Technology, Firewalls, IPS, Databases, Troubleshooting, Visio, Project Portfolio..., System Administration, Cisco Technologies, Risk Assessment, Process Improvement, SDLC, Disaster Recovery, Business Continuity, VMware, Data Center, IT Management, Sarbanes-Oxley Act
Education
La Salle University 1980 — 1984
Bachelor of Science, Marketing/Computer Science
Entech May 2013 - Present
VWR International March 2010 - December 2012
Advanta September 2002 - August 2009
Advanta September 1999 - September 2002
Fleet Credit Card Services June 1997 - September 1999
Skills
Information Security..., Information Security..., Vulnerability Management, Log Management, PCI DSS, Project Management, Leadership, Program Management, DNS, Enterprise Risk..., Servers, CISSP, Information Security, Unix, Vendor Management, Risk Management, Analysis, Security, Organization &..., Management, Sarbanes-Oxley, ITIL, Business Analysis, Performance Management, Networking, Strategy, Software Documentation, Computer Security, Network Security, SharePoint, Information Technology, Firewalls, IPS, Databases, Troubleshooting, Visio, Project Portfolio..., System Administration, Cisco Technologies, Risk Assessment, Process Improvement, SDLC, Disaster Recovery, Business Continuity, VMware, Data Center, IT Management, Sarbanes-Oxley Act
Education
La Salle University 1980 — 1984
Bachelor of Science, Marketing/Computer Science
Michelle Evans, M.Ed's Fleet Credit Card Services Experience December 1995 - April 1999
Job Learning and Development Management
Industry Education Management
Experience
The Risk Management Association March 2012 - Present
Access Group April 2000 - December 2011
Fleet Credit Card Services December 1995 - April 1999
Skills
Leadership
Education
Penn State University 2007 — 2009
M.Ed, Adult Education
Widener University 1999 — 2004
BA, Human Resource Management-minor
The Risk Management Association March 2012 - Present
Access Group April 2000 - December 2011
Fleet Credit Card Services December 1995 - April 1999
Skills
Leadership
Education
Penn State University 2007 — 2009
M.Ed, Adult Education
Widener University 1999 — 2004
BA, Human Resource Management-minor
April Fauver's Fleet Credit Card Services Experience 2001 - 2004
Job Field Service Representative at General Dynamics
Industry Defense & Space
Experience
General Dynamics Customer Service RepresentativeBank of America2004 - 2007
Fleet Credit Card Services 2001 - 2004
US Army 1995 - 2001
Education
Embry-Riddle Aeronautical University
Aviation Maintenance
General Dynamics Customer Service RepresentativeBank of America2004 - 2007
Fleet Credit Card Services 2001 - 2004
US Army 1995 - 2001
Education
Embry-Riddle Aeronautical University
Aviation Maintenance
Lisa Backe's Fleet Credit Card Services Experience 1997 - 2000
Job Nuisance Wildlife Control Operator at The Goose Squad LLC
Industry Veterinary
Experience
The Goose Squad LLC November 2013 - Present
The Goose Guys May 2011 - November 2013
Ally Bank October 2009 - March 2011
AmeriGas June 2005 - March 2009
Bank of America December 2001 - April 2005
Bank of America/formerly Fleet Credit Card Services December 2000 - December 2001
Fleet Credit Card Services 1997 - 2000
Skills
Fraud, Risk Management, Losses, Banking, Nuisance Wildlife...
Education
Barnard College 1978 — 1982
BA, English, Art History
Germantown Friends School 1975 — 1978
High School, Liberal Arts
The Goose Squad LLC November 2013 - Present
The Goose Guys May 2011 - November 2013
Ally Bank October 2009 - March 2011
AmeriGas June 2005 - March 2009
Bank of America December 2001 - April 2005
Bank of America/formerly Fleet Credit Card Services December 2000 - December 2001
Fleet Credit Card Services 1997 - 2000
Skills
Fraud, Risk Management, Losses, Banking, Nuisance Wildlife...
Education
Barnard College 1978 — 1982
BA, English, Art History
Germantown Friends School 1975 — 1978
High School, Liberal Arts
Robert Lyddy's Fleet Credit Card Services Experience 1999 - 2000
Job VP Quality Assurance at Morningstar, LLC
Industry Financial Services
Experience
Morningstar March 2004 - Present
Judge Technical Services 2000 - 2003
Fleet Credit Card Services 1999 - 2000
Towers Perrin 1996 - 1999
Skills
SDLC, Software Quality..., Quality Assurance, Microsoft SQL Server, User Acceptance Testing, Portfolio Management, Requirements Analysis, Fixed Income
Education
La Salle University 1991 — 1996
Computer Science
George Washington High School 1977 — 1981
Morningstar March 2004 - Present
Judge Technical Services 2000 - 2003
Fleet Credit Card Services 1999 - 2000
Towers Perrin 1996 - 1999
Skills
SDLC, Software Quality..., Quality Assurance, Microsoft SQL Server, User Acceptance Testing, Portfolio Management, Requirements Analysis, Fixed Income
Education
La Salle University 1991 — 1996
Computer Science
George Washington High School 1977 — 1981
Scott Benner's Fleet Credit Card Services Experience June 2000 - January 2005
Job LFD Support Analyst at Lincoln Financial Distributors
Industry Computer Software
Experience
Lincoln Financial Distributors November 2007 - Present
Iron Mountain June 2005 - November 2007
Fleet Credit Card Services June 2000 - January 2005
ARCO Chemical March 1997 - December 1999
Education
Delaware County Community College 2000 — 2000
MCSE, Computer
Drexel University 1989 — 1993
Computer Science
Lincoln Financial Distributors November 2007 - Present
Iron Mountain June 2005 - November 2007
Fleet Credit Card Services June 2000 - January 2005
ARCO Chemical March 1997 - December 1999
Education
Delaware County Community College 2000 — 2000
MCSE, Computer
Drexel University 1989 — 1993
Computer Science
Lisa Hojlo-Williams's Fleet Credit Card Services Experience February 1998 - December 2003
Job Client Relationship Manager, Learning & Development at Prudential Financial
Industry Financial Services
Experience
Prudential Financial November 2010 - Present
Prudential Insurance April 2010 - Present
Advanta Bank Corp. January 2006 - July 2009
Fleet Credit Card Services February 1998 - December 2003
Advanta April 1996 - February 1998
Skills
Management, Team Building, Performance Management, Process Improvement, Recruiting, Leadership, Project Management, Coaching, CRM, Team Management, Strategy, Account Management, Organizational..., Change Management, Training, Learning Management..., Insurance, Talent Management, Leadership Development, Program Management, Relationship Management, Succession Planning, Customer Service, Performance Consulting, Staff Development, Customer Satisfaction, Business Process..., Consulting, Human Resources, Banking, Executive Management, Employee Relations, Risk Management, Call Center, Needs Analysis, Software Documentation, Vendor Management, Employee Benefits, Onboarding, Business Analysis, Customer Retention, Enterprise Software, Training Delivery, Employee Training, Strategic Planning, Teamwork, Employee Engagement, Fundraising, Creative Direction, PeopleSoft
Education
Bucks County Community College 1985 — 1987
Associates, Business
Prudential Financial November 2010 - Present
Prudential Insurance April 2010 - Present
Advanta Bank Corp. January 2006 - July 2009
Fleet Credit Card Services February 1998 - December 2003
Advanta April 1996 - February 1998
Skills
Management, Team Building, Performance Management, Process Improvement, Recruiting, Leadership, Project Management, Coaching, CRM, Team Management, Strategy, Account Management, Organizational..., Change Management, Training, Learning Management..., Insurance, Talent Management, Leadership Development, Program Management, Relationship Management, Succession Planning, Customer Service, Performance Consulting, Staff Development, Customer Satisfaction, Business Process..., Consulting, Human Resources, Banking, Executive Management, Employee Relations, Risk Management, Call Center, Needs Analysis, Software Documentation, Vendor Management, Employee Benefits, Onboarding, Business Analysis, Customer Retention, Enterprise Software, Training Delivery, Employee Training, Strategic Planning, Teamwork, Employee Engagement, Fundraising, Creative Direction, PeopleSoft
Education
Bucks County Community College 1985 — 1987
Associates, Business
Baihan Liang's Fleet Credit Card Services Experience 1997 - 1999
Job Member Technical Staff at Riverbed Technology
Industry Computer Software
Experience
Riverbed Technology October 2012 - Present
Juniper Networks August 2007 - October 2012
WatchGuard Technologies 2005 - 2007
Hughes Network Systems 1999 - 2005
Fleet Credit Card Services 1997 - 1999
Skills
TCP/IP, Distributed Systems
Education
University of Alabama at Birmingham 1995 — 1997
Master, Computer and Infromation Sciences
Wuhan University of Science and Technology
Master, Electrical Engineering
Riverbed Technology October 2012 - Present
Juniper Networks August 2007 - October 2012
WatchGuard Technologies 2005 - 2007
Hughes Network Systems 1999 - 2005
Fleet Credit Card Services 1997 - 1999
Skills
TCP/IP, Distributed Systems
Education
University of Alabama at Birmingham 1995 — 1997
Master, Computer and Infromation Sciences
Wuhan University of Science and Technology
Master, Electrical Engineering
John Procak, MBA's Fleet Credit Card Services Experience November 2000 - April 2003
Job Private Bank representative at JP Morgan
Industry Consumer Services
Experience
JP Morgan 2014 - 2015
Trans Union 2013 - 2014
American General March 2005 - July 2013
Delaware Intercorp September 2003 - January 2005
Fleet Credit Card Services November 2000 - April 2003
Wingspan Bank July 1999 - November 2000
MBNA 1993 - 1999
Skills
Customer Service, Operations Management, Project Management, Purchasing, Vendor Management, Process Improvement, Customer Satisfaction, Marketing, Management
Education
Goldey Beacom College 1985 — 1989
BS in management, Business Administration and Management, General
Sallies, class of 85
Wesley College
Master's degree, Business Administration and Management, General
JP Morgan 2014 - 2015
Trans Union 2013 - 2014
American General March 2005 - July 2013
Delaware Intercorp September 2003 - January 2005
Fleet Credit Card Services November 2000 - April 2003
Wingspan Bank July 1999 - November 2000
MBNA 1993 - 1999
Skills
Customer Service, Operations Management, Project Management, Purchasing, Vendor Management, Process Improvement, Customer Satisfaction, Marketing, Management
Education
Goldey Beacom College 1985 — 1989
BS in management, Business Administration and Management, General
Sallies, class of 85
Wesley College
Master's degree, Business Administration and Management, General
Gregory Trexler's Fleet Credit Card Services Experience January 1995 - February 2005
Job Senior Production Analyst at PPL Corporation
Industry Financial Services
Experience
PPL Corporation February 2012 - Present
CIGNA Group Insurance February 2005 - September 2007
Fleet Credit Card Services January 1995 - February 2005
Skills
Six Sigma, Quality Management, Process Engineering, Process Improvement, DMAIC, Root Cause Analysis, Statistics, Business Analysis, Program Management
Education
Drexel University 1985 — 1991
Bachelor of Science, Commerce and Engineering
CCHS 1981 — 1985
PPL Corporation February 2012 - Present
CIGNA Group Insurance February 2005 - September 2007
Fleet Credit Card Services January 1995 - February 2005
Skills
Six Sigma, Quality Management, Process Engineering, Process Improvement, DMAIC, Root Cause Analysis, Statistics, Business Analysis, Program Management
Education
Drexel University 1985 — 1991
Bachelor of Science, Commerce and Engineering
CCHS 1981 — 1985
Yan Pu's Fleet Credit Card Services Experience September 2002 - February 2004
Job Portfolio Manager at Vanguard
Industry Investment Management
Experience
Vanguard February 2004 - Present
Fleet Credit Card Services September 2002 - February 2004
Bloomberg May 2000 - September 2002
Skills
Portfolio Management, International Bonds, Emerging Markets, ETFs, FX, Asset Allocation, People Development, Women Leaders, Quantitative Models, Bonds, Investment Management, FX Options, Bloomberg, Mutual Funds, Asset Management
Education
Drexel University - LeBow College of Business 1998 — 2000
MBA, Finance
Jinan University 1994 — 1998
MS, International Finance
Vanguard February 2004 - Present
Fleet Credit Card Services September 2002 - February 2004
Bloomberg May 2000 - September 2002
Skills
Portfolio Management, International Bonds, Emerging Markets, ETFs, FX, Asset Allocation, People Development, Women Leaders, Quantitative Models, Bonds, Investment Management, FX Options, Bloomberg, Mutual Funds, Asset Management
Education
Drexel University - LeBow College of Business 1998 — 2000
MBA, Finance
Jinan University 1994 — 1998
MS, International Finance
SONYA HUGGINS's Fleet Credit Card Services Experience May 2001 - April 2005
Job Medical Coder
Industry Medical Practice
Experience
Disabled August 2005 - Present
JP Morgan Chase June 2005 - December 2005
Fleet Credit Card Services May 2001 - April 2005
Not currently employed January 1900 - January 1900
Skills
Writing, Research, Sales, Accounting, Microsoft Office, Social Networking, Social Media, HTML
Education
Kaplan Career Institute philadelphia 2013 — 2014
Certificate, Medical Insurance Coding Specialist/Coder
Community College of Philadelphia 1985 — 1986
None, Liberal Studies, 2.9 gpa
Disabled August 2005 - Present
JP Morgan Chase June 2005 - December 2005
Fleet Credit Card Services May 2001 - April 2005
Not currently employed January 1900 - January 1900
Skills
Writing, Research, Sales, Accounting, Microsoft Office, Social Networking, Social Media, HTML
Education
Kaplan Career Institute philadelphia 2013 — 2014
Certificate, Medical Insurance Coding Specialist/Coder
Community College of Philadelphia 1985 — 1986
None, Liberal Studies, 2.9 gpa
Rodney Quick's Fleet Credit Card Services Experience February 2000 - March 2002
Job Sales Associate at Great Oak Lending Partners
Industry Real Estate
Experience
Great Oak Lending Partners October 2010 - Present
Great Oak Lending Partners September 2010 - Present
Marjenit IT January 2006 - August 2010
Wells Fargo Home Mortgage March 2002 - July 2005
Fleet Credit Card Services February 2000 - March 2002
Skills
Cold Calling, Sales, Reverse Mortgages, Customer Service, Selling Skills, Sales Management, Microsoft Excel, New Business Development, Microsoft Word, Marketing Strategy, Microsoft Office, Solution Selling
Education
Morgan State University 1986 — 1989
Business, Management
Woodlawn 1981 — 1984
Great Oak Lending Partners October 2010 - Present
Great Oak Lending Partners September 2010 - Present
Marjenit IT January 2006 - August 2010
Wells Fargo Home Mortgage March 2002 - July 2005
Fleet Credit Card Services February 2000 - March 2002
Skills
Cold Calling, Sales, Reverse Mortgages, Customer Service, Selling Skills, Sales Management, Microsoft Excel, New Business Development, Microsoft Word, Marketing Strategy, Microsoft Office, Solution Selling
Education
Morgan State University 1986 — 1989
Business, Management
Woodlawn 1981 — 1984
Edward Ely's Fleet Credit Card Services Experience November 2000 - May 2004
Job Senior ERP Consultant / Business Analyst at HighPoint Solutions
Industry Information Technology and Services
Experience
HighPoint Solutions June 2004 - Present
Fleet Credit Card Services November 2000 - May 2004
StarPoint Solutions January 1998 - November 2000
Skills
PeopleSoft Financial, PeopleSoft PeopleTools, Microsoft SQL Server, Oracle Enterprise..., Unix, Microsoft Operating..., BEA / Oracle Tuxedo, Weblogic Administration, BEA / Oracle WebLogic, SQR, Crystal Reports, PeopleSoft Upgrades, PeopleSoft General..., PeopleSoft Accounts..., PeopleSoft Accounts..., PeopleSoft Asset..., PeopleSoft Project..., Project Planning, Project Management, PeopleSoft Developer, business process..., fit /gap analysis, PeopleSoft Systems..., Database Administrator, PeopleSoft technical...
Education
LaSalle University
Master of Business Administration (MBA), Concentration in Finance
Penn State University
Bachelor of Science (BS), Finance and Financial Management Services
HighPoint Solutions June 2004 - Present
Fleet Credit Card Services November 2000 - May 2004
StarPoint Solutions January 1998 - November 2000
Skills
PeopleSoft Financial, PeopleSoft PeopleTools, Microsoft SQL Server, Oracle Enterprise..., Unix, Microsoft Operating..., BEA / Oracle Tuxedo, Weblogic Administration, BEA / Oracle WebLogic, SQR, Crystal Reports, PeopleSoft Upgrades, PeopleSoft General..., PeopleSoft Accounts..., PeopleSoft Accounts..., PeopleSoft Asset..., PeopleSoft Project..., Project Planning, Project Management, PeopleSoft Developer, business process..., fit /gap analysis, PeopleSoft Systems..., Database Administrator, PeopleSoft technical...
Education
LaSalle University
Master of Business Administration (MBA), Concentration in Finance
Penn State University
Bachelor of Science (BS), Finance and Financial Management Services