Bell Canada
Industry: Telecommunications company
DescriptionBell Canada is a Canadian telecommunications company headquartered in Montreal, Quebec, Canada. It is the incumbent local exchange carrier for telephone and DSL Internet services in most of Canada east ... Founder: Charles Fleetford Sise Founded: 29 April 1880 Headquarters: Montreal, Canada CEO: George A. Cope (11 Jul 2008–) Subsidiaries: The Source, Bell Mobility, Bell Fibe TV, Bell Aliant, Parent organization: BCE Inc.
Bell Canada List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bell Canada. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Bell Canada Salaries. You can even request information on how much does Bell Canada pay if you want to. Learn about salaries, pros and cons of working for Bell Canada directly from the past employees.
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5,731 Bell Canada employees in database. Find out everything there's to know about Bell Canada employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bell Canada Employees
Bell January 2015 - Present
Bell Canada December 2007 - Present
Rogers Communications Inc. 1998 - 2007
Sprint Canada 1998 - 2004
Skills
Solution Selling, Telecommunications, Unified Communications, Wireless, Managed Services, MPLS, VoIP, Direct Sales, Account Management, Customer Experience, Sales Management, Sales Process, B2B, Wireline, Telephony, Call Centers, Call Center, IP, SaaS, Cloud Computing, IaaS, Salesforce.com, SIP Trunking, Data Centre Architecture, Contact Centers, LTE, Project Management, Contract Negotiation, Forecasting, Microsoft Technologies, SAP, Citrix, Sales Presentations, Cisco VPN, HP Server Hardware, Sales, Enterprise Software, Mobile Devices, Strategic Partnerships, Data Center, Channel Partners, Customer Retention, Selling, CRM, Go-to-market Strategy, Professional Services, Vendor Management, SIP, Management, Partner Management
Education
Sheridan College
Marketing
Distinct Tech May 2014 - Present
Distinct Tech May 2013 - May 2014
Expertech Network Installation Inc February 2010 - March 2013
Wesbell October 2008 - January 2010
Prestige Telecom May 2006 - October 2008
Bell Canada May 2001 - May 2006
Skills
SAP, SAP Portal, Program Development, Problem Solving, Project Planning, Time Management, Customer Service, PowerPoint, Network Design, Net X, Plan reading, Training, Project Coordination, Telecommunications, FTTH, FTTS, Project Management, Team Leadership, Contract Management, VoIP, Budgets, Ethernet, Fiber Optics, Wireless, LAN-WAN, DSL, Computer Network..., GSM, Telephony, Cabling, Networking, Wireless Networking, Transmission, Optical Fiber, IP, Project Delivery, FTTx, CDMA
Education
Sheridan College 2006 — 2007
Project Management PMP Cert
Mt Carmel
Bell Canada 2002 - Present
Systemhouse 2001 - 2002
Cygnal Technologies January 1997 - 2002
TTS 1984 - 1994
Skills
Wireless, Cabling, Telecommunications, Data Center, VoIP, Customer Relations, IP, Integration, Negotiation, Strategic Planning, Wireless Networking, Troubleshooting, Switches, Network Design, Team Leadership, Team Building, Selling, Sales, Customer Service, Managed Services, Solution Selling, Telephony, Unified Communications
Education
Southern Alberta Institute of Technology 1975 — 1979
Telecommunications
TELUS November 2012 - Present
Bell Canada 2006 - October 2012
Bell Canada 2001 - 2006
Nortel 1996 - 2001
Nortel 1992 - 1996
Skills
CISSP, CCNP, Security, Vulnerability Assessment, Security Architecture..., Network Security, Network Architecture, Information Security, Telecommunications, Security Policy, Wireless, IP, Network Design, Cisco Technologies, CISM, ISO 27001, Unified Communications, Telephony, Firewalls, Pre-sales, IDS, Enterprise Software, IPS, Networking, Management, MPLS, Application Security, PCI DSS, Checkpoint, Vulnerability Management, Penetration Testing, Information Security..., Juniper, Security Awareness, Security Audits, Intrusion Detection, Identity Management, PKI, Computer Security, Encryption, VPN, Infrastructure Security, SIEM, Business Continuity, Network Engineering, Cisco IOS, Malware Analysis, WAN
Education
Southern Alberta Institute of Technology / SAIT 1989 — 1991
Telecommunications Engineering Technologist, Telecommunications Technology/Technician
Sicamous Eagle River High
BCE April 2014 - Present
BCE August 2011 - March 2014
Bell Canada June 2006 - August 2011
Bell Canada February 2003 - June 2006
Bell Canada January 2001 - February 2003
Skills
Recruitment/Retention, Training & Development, Career Transitions, Management, Team Leadership, Training, Human Resources, Performance Management, Leadership, Coaching, Interviews, Talent Management, Sales, Recruiting, Temporary Placement
Education
Sheridan College
Human Resources Management and Services
Unity Connected Solutions May 2010 - Present
Nortel February 2007 - August 2008
NEC April 2005 - February 2007
Bell Canada November 2003 - April 2005
Avaya January 1999 - June 2003
TIE Communications/Delphi Solutions August 1993 - December 1999
Alberta Government Telephones 1980 - 1993
Skills
Call Center, Professional Services, Avaya, Telecommunications, IVR, Cisco, VoIP, PBX, Unified Communications, SIP, Telephony, IP, MPLS, LAN/WAN, Contact Centre, Sales Management, WAN, Solution Selling, CTI, UC, Consultative Selling, Direct Sales, ACD, Voice Mail, New Business Development, Contact Centers, Unified Messaging, IP PBX, Call Logging, PRI, Cabling, SIP Trunking, Networking, Integration, Managed Services, Cisco Technologies, Selling, CRM, ISDN, TDM, Routing, LAN-WAN, Sales Process, Video Conferencing, Switches, QoS, Wireless, Channel Partners, Ethernet, Cisco Call Manager
Education
Southern Alberta Institute of Technology 1980 — 1984
Trade, Communications Electrician
St Marys High School 1976 — 1978
Education Quality and Accountability Office (EQAO) July 2015 - Present
Super Secret Hideout March 2012 - Present
Education Quality and Accountability Office July 2011 - July 2015
Education Quality and Accountability Office May 2003 - July 2011
Bell Canada May 2001 - September 2002
NCS Pearson 2000 - 2001
NCS Pearson May 1999 - August 2000
Skills
Microsoft SQL Server, SharePoint, Objective-C, ASP.NET, iOS development, C#, Mobile Applications, JavaScript, SQL, jQuery, Object Oriented Design, Visual Studio, HTML, Software Development, Agile Methodologies, OpenGL, OpenGL ES, WebGL, Database Design, Xcode, SharePoint 2010, SharePoint 2013, Web Services
Education
Sheridan College
Computer Science
Martingrove Collegiate institute
Shaw Communications January 2009 - Present
Bell Canada September 2001 - January 2009
MTS Allstream September 1999 - September 2001
Skills
Problem Management, Process Management, Business Process..., Network Design, Network Administration, IP, Telecommunications, Testing, Business Process..., Integration, MPLS, Cisco Technologies, Network Architecture, Switches, Ethernet, Computer Network..., TCP/IP, ITIL, Business Analysis, Network Engineering, Routers, WAN, LAN-WAN, Networking, Routing, Vendor Management, Wireless Networking, Reliability Centered...
Education
Southern Alberta Institute of Technology 1997 — 1999
Telecommunications Technologist, Telecommunications
Queen Elizabeth High School 1992 — 1994
High School Diploma
shopUNIQUES.com March 2013 - Present
RCCR Marketing March 2012 - March 2013
PNI Digital Media Ltd November 2010 - March 2012
GSS Support August 2010 - October 2010
Telus Business Solutions July 2009 - December 2009
Riptown.com Media (Bodog.com) January 2008 - March 2009
Riptown.com Media (Bodog.com) March 2007 - January 2008
KOIOS Systems 2006 - 2007
Bell Canada February 2005 - February 2006
Crafts Association of British Columbia 2003 - 2003
Skills
Marketing Management, Social Media Marketing, Competitive Analysis, Integrated Marketing, Web Marketing, Strategic Planning, Brand Management, B2B Marketing, Product Lifecycle..., Retail, Product Marketing, Marketing Strategy, Online Advertising, Email Marketing, Product Management, SEO, E-commerce, Strategy, Marketing, Market Research, Business Development, Advertising, Web Analytics, Online Marketing
Education
Simon Fraser University 2007 — 2009
MBA, Business Adminstration
Simon Fraser University 2006 — 2006
GDBA, Business Adminstration
Bell Canada February 2003 - Present
ThunderStorm Productions DJ Service and Amusements January 1993 - Present
Skills
Business Services, Time Management, Software, Software Installation, Sound, Networking, Event Management, Software Documentation, Event Planning, Social Media, Customer Service, Social Networking, Management, System Administration, Video, Marketing, Account Management, Video Production, Events, Windows, Troubleshooting, Lighting, Team Leadership, Wedding DJ, Audio Engineering, Business, Social Media Marketing, Training, Fundraising, Corporate Events, Technical Support, Public Relations, Leadership, Sales, Team Building, Marketing Communications, Public Speaking, DJ, Entertainment
Education
Sheridan College 1998 — 1999
Multiple companies February 2013 - Present
Bell Canada April 2010 - February 2013
Bell Canada May 2009 - April 2010
Bell Canada July 2008 - May 2009
Bell Canada June 2004 - July 2008
Bell Canada November 2003 - June 2004
TELUS May 1972 - October 2002
Skills
Technical Writing, Telecommunications, PMP, Project Delivery, Business Analysis, Project Management, Process Improvement, Cross-functional Team..., Product Development, Integration, Wireless, Program Management, Service Delivery, Call Centers, Team Leadership, Project Planning, Vendor Management, Team Management, PMO, Management, Business Process..., Software Development, Requirements Analysis, Business Process, MS Project, ITIL, Process Engineering
Education
Southern Alberta Institute of Technology 1970 — 1972
Motorola Solutions December 2006 - Present
Motorola Solutions July 2011 - January 2013
Bell Canada June 2004 - December 2006
GLR Solutions February 2003 - June 2004
Bell Mobility 2000 - 2003
Rogers Wireless 1998 - 2000
Fonorola 1996 - 1998
Skills
Wireless, Solution Selling, Telecommunications, Managed Services, Channel, Direct Sales, Unified Communications, Mobile Technology, VoIP, Channel Partners, IP, Sales, Go-to-market Strategy, Mobile Devices, Professional Services, MPLS, Strategic Partnerships, Telephony, Product Management, SaaS, Cloud Computing, SIP, Pre-sales, Mobile Communications, Salesforce.com, Data Center, Sales Process, Ethernet, Business Alliances, Partner Management, Product Marketing, Selling, Cellular Communications, Networking
Education
Simon Fraser University
Bachelor of Arts
Bell TV December 2012 - Present
Bell Canada January 2005 - Present
Bell January 1998 - January 2005
Astral Media Inc. September 1995 - January 1998
Skills
Engineering, Telecommunications, IP, Wireless, Satellite, Integration, VOD, RF, VoIP, Ethernet, Project Engineering, IPTV, Product Management, Satellite Communications, System Design, Wireless Networking, Troubleshooting, Cross-functional Team...
Education
Southern Alberta Institute of Technology / SAIT 1985 — 1987
BXT- Broadcast Engineering Technology, Systems Engineering
Millside Total Communications Inc April 1999 - Present
Bell Canada June 1989 - April 1999
Skills
Customer Service, Computer Hardware, Leadership, Security, Operations Management, Software Documentation, Training, Networking
Education
Sheridan College 1987 — 1989
Electrical, Electronic and Communications Engineering Technology/Technician
Canada Protection Plan April 2008 - January 2012
Bell Canada June 2007 - December 2007
ENTRETEL INC. May 2000 - March 2007
Price Warner Securities January 1987 - January 2000
Education
Sheridan College 2008 — 2010
Human Resources Management
Financial Services Commission of Ontario (FSCO)
•Life License Qualification Program (LLQP)
Softchoice April 2013 - Present
Softchoice March 2012 - March 2013
Bell Canada June 2010 - February 2012
Skills
Digital Marketing, B2B Marketing Strategy, Marketing Execution, Marketing Communications, Technical Writing, Brand Awareness, Blogging, Writing, Project Management, Creative brief..., Resource Management, Digital and Print..., Performance Reporting, Process Improvement, Video Production, B2B Marketing, Content Development, Content Strategy, Lead Generation, Creative Direction, Marketing
Education
Sheridan College 2006 — 2010
Certificate, Digital Communications
University of Toronto 2005 — 2010
HBA, Professional Writing and Comm. double major in Comm. Culture and Information Technology
TransCanada June 2015 - Present
Zamasoft 2000 - Present
Husky Energy November 2013 - July 2015
Risk Advisory a division of SAS December 2012 - October 2013
Amaya August 2009 - December 2012
CGI June 2007 - August 2009
Evoco September 2006 - February 2007
Bell Canada April 2005 - August 2006
ThoughtWorks December 2001 - April 2005
TransCanada June 2000 - September 2001
Skills
Agile Methodologies, TDD, Agile Project Management, Business Analysis, Solution Architecture, Scrum, Enterprise Architecture, Oracle, Software Project..., EAI, XML, REST, Test Driven Development, C#, Object Oriented Design, .NET, JavaScript, SDLC, Java, OOP, Software Development, SOA, Spring, Web Applications, Design Patterns, Web Services, SQL, Subversion, Tomcat, Integration, UML, Ant, Java Enterprise Edition, JIRA, JUnit, Software Design, Ruby, Eclipse
Education
Southern Alberta Institute of Technology 1997 — 1998
Software Engineering
The University of Calgary 1990 — 1994
Bachelor of Arts, English
Gemalto / SafeNet March 2014 - Present
JTS Corporation August 2011 - Present
SafeNet March 2014 - January 2015
Infosat Communications December 2012 - December 2013
Charter September 2011 - January 2013
Bell Canada January 2011 - August 2011
Avaya (Acquired Nortel Enterprise Solutions - December 2009) December 2009 - December 2010
Nortel May 1997 - November 2009
Mount Royal University January 1998 - May 1999
Calgary Science Centre June 1997 - December 1998
Skills
Managed Services, Unified Communications, Telecommunications, Cloud Computing, Sales Management, Data Center, VoIP, Wireless, Enterprise Software, Sales Operations, Professional Services, Channel Partners, MPLS, Security, Contact Centers, Virtualization, Network Design, Contract Negotiation, IP, Telephony, Business Planning, Solution Selling, SaaS, Service Providers, Salesforce.com, Network Architecture, Networking, SIP, Management, Cross-functional Team..., Avaya, Leadership, Business Process, Call Centers, Coaching, Computer Network..., Marketing, Leadership Development, Account Management, Ethernet, Channel Management, Data Center Architecture, Network Services, Network Devices, Real-time Data, Satellite Communications, Technology Planning, SCADA, Security Consulting, Secure Networks
Education
University of Toronto Schools 1994 — 1994
Business
Southern Alberta Institute of Technology 1980 — 1984
Technologist, Telecommunications
University of Calgary 1976 — 1979
Kinesiology
Northsky Telecom February 2014 - Present
Decoy Industries Inc September 2008 - January 2014
A2B Fiber Inc. October 2009 - October 2012
TELUS August 2008 - October 2009
Bell Canada August 2007 - August 2009
a2b Fiber Inc January 2009 - May 2009
Bell Canada 2005 - 2008
MTS Allstream January 1999 - July 2005
MetroNet Communication Technology 1999 - 2003
Skills
Fiber Cabling, Engineering, Fiber Optics, Network Operation, Broadband, Civil Construction, Structured Cabling, Aerial Wireline Design, Microtrenching, GPON, Wireless Backbone, FTTH, Erosion & Sediment..., Occupational Health &..., Optical Fiber, Construction, Wireless, Contract Management, Telecommunications, Network Design
Education
Southern Alberta Institute of Technology 2008 — 2009
Project Management
Vancouver Community College 2000 — 2002
Diploma, Telecommunications Management
Thompson Rivers University 1995 — 1999
Diploma, Telecommunications Tech.
SAIT Polytechnic
Calgary AB, Project Management
Vancouver Island University
Certified Erosion & Sedimnet Control Professional, Erosion & Sediment Control
Instacart July 2015 - Present
Anheuser-Busch InBev July 2013 - July 2015
Darden Graduate School of Business Administration at MBA Candidate August 2011 - May 2013
Anheuser-Busch InBev June 2012 - August 2012
Amdocs January 2007 - July 2011
AT&T February 2009 - June 2011
MetroPCS May 2008 - February 2009
Bell Canada June 2007 - April 2008
AT&T March 2007 - June 2007
Tellabs May 2006 - November 2006
Skills
Financial Modeling, Management, Leadership, Business Process, Project Planning, CRM, Telecommunications, Software Documentation, Budgets, Training, Finance, Financial Reporting, Data Analysis, Management Consulting, Strategy, Business Analysis, Business Strategy, Microsoft Excel, Business Process..., Project Management
Education
Southern Methodist University 2005 — 2006
Masters, Operations Research
Southern Methodist University 2001 — 2005
BS, Electrical Engineering and Math
Rogers January 2014 - Present
Pivot Data Centres October 2011 - January 2014
Care Factor Data Center Services September 2008 - October 2011
Bell Canada October 2001 - August 2008
Skills
Vendor Management, Enterprise Software, Solution Selling, Business Development, Management, Leadership, Team Leadership, Business Intelligence, Business Strategy, Business Process, Strategic Planning, Professional Services, Disaster Recovery, Project Management, Cloud Computing, Business Planning, Data Center, Direct Sales, Telecommunications, Wireless, Integration, SaaS, Managed Services, Infrastructure, CRM, Co-location, IT Strategy, Security, IT Service Management
Education
Southern Alberta Institute of Technology 1993 — 1997
Journeyman Electrician
RE/MAX Premier Inc. Vaughan October 2011 - Present
Ricky Singh Entertainment January 2000 - Present
UR-Channel Broadcasting Company, formerly BTV+ April 2013 - October 2013
BTV+ July 2008 - December 2009
Genuine Sales and Marketing January 2005 - May 2008
Look Communications April 2003 - December 2004
Bell ExpressVu, Phoenix Communications January 2001 - April 2003
Bell Canada January 2000 - March 2001
Skills
Account Management, Direct Sales, Lead Generation, Sales Process, Sales, Sales Management, B2B, New Business Development, Business Development, Marketing Strategy, Multimedia, Advertising, Online Advertising, Direct Marketing, Broadcast, Cold Calling, Online Marketing, Social Media Marketing, Digital Media, Video Production, Strategic Partnerships, Email Marketing
Education
Sheridan College 1995 — 1996
Second City
Improvisation, Writing and Production
Vuelta Technology Partners, LLC March 2010 - Present
Bell Canada June 2008 - June 2009
Coerver Coaching Ltd. September 2007 - June 2009
I&M Morrison Geological Services Ltd. February 2007 - November 2007
Education
Simon Fraser University 2002 — 2007
Bachelor of Arts, Poltical Science/History
BlackBerry March 2009 - Present
ObjectSharp Consulting September 2008 - March 2009
Bell Canada January 2005 - September 2008
Blast Radius Inc June 2003 - January 2005
Sapiens Americas Inc June 2000 - March 2003
Sobeys September 1993 - June 2000
Skills
Project Management, Enterprise Account..., Leadership, Databases, Agile Methodologies, Solution Architecture, SDLC, Enterprise Architecture, Architecture, SOA, Cloud Computing, Web Services, Software Development, Integration, IT Strategy, Architectures, .NET, Pre-sales, SharePoint, Data Center, Telecommunications, SQL, Microsoft SQL Server, Solution Selling, Software Design, Networking, Web Applications, Product Management, SaaS, Disaster Recovery
Education
Sheridan College 1992 — 1995
Computer Science, Computer Science
Wesbell technologies January 2012 - Present
Bell Canada December 2010 - January 2012
Research in Motion, Waterloo January 2009 - December 2009
Skills
Telecommunications, VoIP, Avaya, Telephony, Voice Mail, HSPA/CDMA, LTE, Huawei M2000, Fibre optics, DAS, Fiber Optics, 3G
Education
Sheridan College
Ontario College Diploma, Telecommunications Engineering
University of Lagos
Goldcorp Inc March 2013 - Present
Bell Canada March 2009 - February 2013
Bell Canada June 2007 - February 2009
Bell Canada August 2006 - June 2007
Photon Control Inc. January 2005 - July 2006
VSM MedTech Ltd. March 2004 - December 2004
HSBC Securities August 1997 - January 1998
HSBC February 1996 - August 1997
KPMG 1992 - 1995
Skills
Telecommunications, Process Improvement, Business Strategy, Team Leadership, Strategic Planning, Financial Analysis, Financial Reporting, Financial Modeling, Corporate Finance, Business Intelligence, Business Planning, Sales Operations, Sales Funnels, Analytics, Forecasting, Leadership, Analysis, Accounting, Mergers & Acquisitions, Business Process..., Team Management, Finance, Vendor Management, Strategy, Business Analysis, Strategic Financial..., Auditing, Managerial Finance, Cross-functional Team...
Education
Simon Fraser University 2000 — 2004
BASc, Engineering Physics
The University of British Columbia 1987 — 1991
B Comm, Finance
Fibernetics December 2009 - Present
Bell Canada 2004 - 2008
Bell Canada 1995 - 2003
Skills
Leadership, Telecommunications, Customer Experience, Call Center, Analysis, Process Management, VoIP, Process Improvement, Contact Centers
Education
Canadian School of Natural Nutrition 2008 — 2009
in progress, Registered Holistic Nutritionist
Sheridan College
Air Canada January 2014 - Present
Air Canada February 2011 - January 2014
Lakeland Consulting July 2010 - January 2011
Bell Canada March 2010 - August 2010
Skills
Business Analysis, Project Management, Business Process Mapping, Requirements Gathering, Visio, MS Project, Requirements Analysis, Data Analysis, Team Leadership, Process Improvement, Project Planning, Software Documentation, Business Intelligence, Microsoft Office, Team Management, Market Research, Quality Assurance
Education
Sheridan College 2007 — 2009
Digital Communications
University of Toronto at Mississauga - Erindale College 2005 — 2009
Bachelor's Degree, Digital Enterprise Management, 3.23 GPA
Softchoice 2015 - Present
Bell Canada July 1999 - March 2015
Bell Canada 2005 - 2008
Infostream Technologies Inc 1999 - 2005
Tech Data Canada 1995 - 1999
Skills
Data Center, Solution Selling
Education
Sheridan College 1990 — 1992
Apple May 2015 - Present
Target July 2012 - May 2015
Justice- Tween Brands February 2012 - July 2012
Reitmans January 2010 - February 2012
Minit Canada Ltd. August 2008 - January 2010
Bell Canada February 2007 - August 2008
Reitmans September 2003 - February 2007
Skills
Store Management, Visual Merchandising, Retail, Loss Prevention, Merchandising, Driving Results, Store Operations, Sales, Profit, New Store Openings, Retail Sales, Income Statement, Team Building, District Management, Inventory Control, Recruiting, Inventory Management, Hiring, Big Box, Planograms, Mentoring, Team Leadership, Training, Human Resources, Sales Management, Apparel, Shrinkage, Coaching, Fashion, Trend, Employee Relations, Customer Satisfaction, Performance Management, Merchandise Planning, Forecasting, Sales Operations
Education
Southern Alberta Institute of Technology 1999 — 2001
Business Management
Shaw Communications June 2013 - Present
Telus Communications June 2012 - February 2013
Bell Canada March 2004 - June 2012
Infosat Telecommunications October 1994 - September 2002
C2C Satellite Productions 1989 - 1994
Telesat Canada 1986 - 1989
Telesat Canada 1984 - 1986
Alberta Government Telephones 1982 - 1984
Education
Southern Alberta Institute of Technology 1999 — 2002
Bachelor of Applied Information Systems Technology, Network Management
Southern Alberta Institute of Technology 1980 — 1982
Telecommunications Technology
Calgary Scientific Inc September 2015 - Present
Suncor Energy October 2012 - February 2015
Calgary Scientific Inc January 2012 - September 2012
ADP October 2011 - December 2011
Telecommunication Systems Inc. March 2011 - September 2011
Calgary Scientific Inc September 2010 - January 2011
Bell Canada January 2002 - January 2010
Brycol Consulting January 2000 - December 2001
Skills
Testing, Quality Assurance, Troubleshooting, Documentation, Agile, Problem Solving, Integration, Agile Methodologies, Software Documentation, Defect Tracking, Software Quality..., Software Project..., ITIL, SDLC, Test Planning, Vendor Management, Quality Center, Requirements Gathering, Regression Testing, Test Cases, Test Automation, Test Management, Test Strategy, User Acceptance Testing, System Testing, Visio, Scrum, QTP, Agile Testing, HP Quality Center
Education
Southern Alberta Institute of Technology 1998 — 2000
Unix Network Administration
TELUS September 2011 - Present
CONNEX SEE SERVICES INC. April 2007 - February 2011
Bell Canada 2003 - 2007
Avaya 1999 - 2003
TELUS Communications 1996 - 1999
Nortel 1994 - 1996
TELUS 1980 - 1993
Skills
Telephony, VoIP, Unified Communications, Telecommunications, Avaya, Wireless, Pre-sales, MPLS, Managed Services, LAN-WAN, IP, SIP, Solution Selling, Cisco Technologies, Direct Sales, Network Design, Professional Services, Ethernet, IVR, WAN, SIP Trunking, Video Conferencing, Cabling, Contact Centers, Call Centers
Education
Southern Alberta Institute of Technology 1981 — 1984
Communication Technician
Kinectrics August 2009 - Present
Bell Canada July 1978 - August 2008
Skills
Account Reconciliation, Accounting, SAP, Accounts Payable, Accounts Receivable, Financial Accounting, Microsoft Excel, QuickBooks, Microsoft Office, Customer Service
Education
School name:
Sheridan College
Accounting Certificate
Bell Canada November 2014 - Present
Bell Canada September 2006 - November 2014
Nortel October 1999 - August 2006
GiTy 1997 - 1999
Skills
VoIP, Unified Communications, Networking, Avaya, CCNA, MPLS, IP, Wireless, WAN, Telecommunications, Network Design, SIP, Telephony, QoS, SS7, DSL, Managed Services, Routing, BGP, Network Architecture, Enterprise Software, Ethernet, VMware
Education
Slovenská technická univerzita v Bratislave 1989 — 1996
Masters, Electronics and Microelectronics
South America Mission October 2012 - Present
South America Mission June 2009 - October 2012
TD Canada Trust February 2008 - February 2011
Bell Canada 2005 - 2007
Skills
Blogging, Customer Service, Credit, Retail Banking, Loans, Banking, Investments, Credit Analysis, Mutual Funds, Mortgage Lending, Financial Analysis, Lines Of Credit, Consumer Lending, Strategic Financial..., Portfolio Management, Financial Modeling, Risk Management, Small Business Lending, Credit Risk, Financial Services
Education
Simon Fraser University 2004 — 2008
Bachelor's degree, Communications and Marketing
FVCHS 1999 — 2003
S&S Forwarding-Toronto Office September 2014 - Present
S&S Forwarding-Toronto Office September 2014 - Present
Numero Uno Web Solutions Inc February 2014 - June 2014
Numero Uno Web Solutions Inc November 2013 - February 2014
Infotek Consulting Services Inc. September 2013 - November 2013
Targeo January 2012 - January 2013
Bell Canada June 2011 - August 2011
Sheridan College September 2009 - April 2011
Katz Group Canada April 2010 - August 2010
Skills
Microsoft Office, Databases, Customer Service, Timely, Retail, Teamwork, Problem Solving, English, PowerPoint, Outlook, Excel, Word, Analysis, Project Coordination, Communication, MicroStrategy Reporting, Presentations, Microsoft Word, Microsoft Excel, Marketing Strategy, Marketing, Time Management, Competitive Analysis, Social Media, Customer Satisfaction
Education
Sheridan College 2008 — 2011
Advanced Diploma (Honours), Business Administration-Marketing
hgh school
ConocoPhillips January 2014 - Present
ConocoPhillips June 2012 - Present
ConocoPhillips August 2006 - June 2012
CS Automation 2005 - 2007
Bell Canada 2003 - 2005
MTS Allstream 2001 - 2004
Skills
Key Performance..., Telecommunications, Troubleshooting, Business Process..., Project Management, Petroleum, Operational Excellence, Process Engineering, Process Improvement, Communications Audits, Change Management, Software Documentation, Business Analysis, Oil/Gas, Gas, Project Planning, Management, Continuous Improvement, Commissioning, Operations Management, Energy, SAP, Business Process, Procurement
Education
Athabsca Univesity 2010 — 2014
Bachelor of Commerce, Accounting
Southern Alberta Institute of Technology 1999 — 2001
TXT, Electronics / Telecommunications
Globalxperts, Inc. January 2013 - Present
Globalxperts, Inc. September 2012 - December 2012
Western Computer Solutions Ltd. February 2012 - September 2012
Compugen January 2008 - February 2012
The McLean Group 2006 - 2007
Bell Canada 2002 - 2006
Bell West Inc. 2002 - 2006
Axion Internet 2000 - 2002
MicroAge 1998 - 2000
Zed Data 1988 - 1989
Skills
Cisco, UC, NMS, Unified Communications, Telecommunications, Cisco Call Manager, VoIP, Network Architecture, Cisco Technologies, Virtualization, Enterprise Mobility, Network Design, MPLS, Servers, Switches, Storage, Data Center, Cisco IOS, Network Engineering, CCNP, Managed Services, Firewalls, Integration, Wireless, SIP, VPN, Routing, Solution Selling, Security, Routers, Networking, Network Security, CCNA, VMware, Network Administration, TCP/IP, LAN-WAN, WAN, Wireless Networking, VDI, OSPF, BGP, Pre-sales, Disaster Recovery, DHCP, Cloud Computing, Active Directory, DNS, IP, System Deployment
Education
Simon Fraser University 1984 — 1986
SHSS 1979 — 1983
Canadian Wireless - Bell Mobility October 2008 - Present
Bell Canada November 1996 - October 2008
Sheridan August 2004 - March 2005
Sheridan August 2000 - August 2004
Community Resourse Services January 1994 - November 1996
Community Resource Services of Halton June 1991 - January 1994
Elizabeth Fry Society of Hamilton August 1986 - June 1991
Skills
Customer Service, Team Leadership, Retail, Telecommunications, Time Management, Wireless, Call Centers, Program Management, Account Management, Adults, Microsoft Office, Customer Experience, VoIP, Project Management, Customer Retention, Customer Satisfaction, Mobile Devices, Sales Operations, Management, Direct Sales, Solution Selling, Sales Management, Sales, New Business Development, Leadership, Coaching, Team Building, Sales Process, Strategic Planning, Event Planning
Education
Sheridan College 1979 — 1981
SSW, Social Service Worker
DDS Wireless - Digital Dispatch Systems November 2013 - March 2015
Assured Software December 2009 - November 2013
TELUS Communications January 2007 - January 2009
Bell Canada January 2005 - January 2007
GT Group Telecom, A Bell Canada Company January 2005 - December 2005
Sophos January 2004 - January 2005
Business Objects May 2001 - January 2004
hcareers.com ( Hospitality Online Inc.) January 2000 - May 2001
savingumoney.com (SUMMedia.com) 1999 - 2000
Pitney Bowes of Canada 1998 - 1999
Skills
Product Management, Start-ups, Leadership, Sales Process, Sales Operations, Direct Sales, Telecommunications, Sales Management, Business Development, Training, Solution Selling, Account Management, Lead Generation, Sales, New Business Development, Strategic Planning, Marketing Strategy, Marketing, Salesforce.com, B2B, Strategy, Management, Strategic Partnerships, Business Intelligence, Customer Service, Data Center, Enterprise Software, Integration, SaaS, CRM, Cloud Computing, Professional Services, Team Leadership, Mobile Devices, Channel Partners, Team Building, Wireless, Go-to-market Strategy, Cross-functional Team..., Negotiation, Business Strategy, Product Marketing, Managed Services, Outsourcing, Contract Negotiation, Networking
Education
Simon Fraser University 1993 — 1995
MBA ABT, Marketing and IS/IT, 3.67 GPA
The University of British Columbia 1980 — 1986
B. Comm, Marketing and Transportation Logistics, First Class - Award of Merit
UBC Bachelor of Commerce 1980 — 1986
Bachelor of Commerce (B.Com.), Marketing
Goldcorp Inc January 2012 - Present
Bell Canada June 2009 - January 2011
Bell Canada December 2004 - May 2009
360networks January 2001 - November 2004
TimberWest Forest Corp. January 1999 - December 2000
Casmyn Corp. January 1998 - December 1998
Deloitte & Touche September 1994 - September 1997
Skills
Financial Reporting, Financial Modeling, Mergers & Acquisitions, Forecasting, Strategy, Strategic Planning, Accounting, Financial Analysis, Auditing, Risk Management
Education
Simon Fraser University
BBA, Accounting, Finance & Marketing
New Home Listing Service August 2015 - Present
FineLine Customworks March 2014 - Present
SpaceList April 2015 - July 2015
Teligence April 2013 - March 2015
Teligence January 2012 - May 2013
Page One Ventures February 2010 - December 2011
Teligence February 2009 - February 2010
Big Country Energy Service November 2007 - February 2009
Bell Canada December 2001 - November 2008
Skills
Business Analysis, Strategy, Agile Methodologies, Wireless, Mobile Devices, Strategic Planning, Telecommunications, Leadership, Product Management, Data Center, Product Strategies, Product Development, New Business Development, Business Strategy, Project Delivery, Delivering Results, Key Performance..., Technical Leadership, Account Management, Operations Management, Executive Management, Mentoring, Team Management, Talent Management, Team Leadership, High Fives, Vendor Management, Strategic Partnerships, Product Marketing, Marketing, Business Development, B2B, Cloud Computing, Integration, Call Centers, Mobile Applications, E-commerce, Competitive Analysis, Business Intelligence, Project Management, IT Strategy, Management, VoIP, Outsourcing, Software Project..., Analytics, Business Process, Online Marketing, IT Management, Software Development
Education
Southern Alberta Institute of Technology 2000 — 2001
C.N.T, Computer Engineering
MUCC 1989 — 1995
H&R Block Canada August 2014 - Present
Kasdon Enterprises September 2013 - Present
Tursa Group August 2012 - July 2014
Telebyte Communications Inc. April 2012 - September 2013
Bell Canada June 2010 - October 2011
Allstream Inc. August 2007 - May 2010
Rogers Communication Inc. 2005 - 2007
Sprint Canada 2005 - 2007
TeraGo Networks 2004 - 2005
Shift Networks 2003 - 2003
Skills
Cold Calling, Selling, Sales Process, Promotions, Account Management, Consultative Selling, Direct Sales, Solution Selling, New Business Development, Customer Relations, Strategic Planning, Negotiation, IP, Unified Communications, Customer Service, VoIP, Telecommunications, Managed Services, Wireless, MPLS, Outsourcing, CRM, Professional Services, Mobile Devices, Channel Partners, Sales, Business Development, Security, Marketing, Vendor Management, Enterprise Software, Sales Operations, Networking, Customer Experience, Management, SIP Trunking, Customer Retention, Salesforce.com, WAN, B2B, SIP, Network Design, Avaya, Pre-sales, Co-location, Ethernet, Sales Presentations, Product Management, Strategic Partnerships, Cloud Computing
Education
Southern Alberta Institute of Technology
University of Calgary - April 2015 - Present
RM Clay Consulting Ltd October 2009 - Present
University of Calgary December 2014 - March 2015
INTERALIIA, INC. (Messaging and Music Company) July 2009 - September 2010
Mark's Work Wearhouse July 2007 - July 2009
SAIT Polytechnic October 2006 - June 2007
Bell Canada 2003 - June 2007
TELUS Communications January 1980 - April 2003
TELUS Advanced Communications 2000 - 2003
TELUS Communications 1995 - 2000
Skills
•Highly self-motivated, •Quick learner, strong..., •Excellent..., •Good at coaching and..., •Strong..., •Exceptional ability..., •Strong attention to..., Specializing in,..., •Event Planner, Contractual Agreements, Vendor Management, Telecommunications, Project Planning, Project Coordination, Visio, Management, Project Management, Change Management, Training, Analysis, Networking, Product Management, Sales, Customer Service, Budgets, Business Process, Team Building
Education
Bell Canada 2003 — 2006
Focusing on Business Presentations
TELUS 1978 — 2003
Leadership, Planning, Interviewing & Decision Making Technical Writing, Leadership, Decision Making
Dale Carnagie 2002 — 2002
Effective Communications & Human Relations/Skills For Success
Nexiant Global Knowledge Company
Focusing on Business Presentations, Project Management, Financial & Change Management
Southern Alberta Institute of Technology
Design and Publishing
Altitude Communications April 2009 - Present
Westcan Wireless January 2006 - March 2009
Bell Canada 2004 - 2006
Ceilis 1999 - 2004
Skills
Email Marketing, Wireless, Solution Selling, Telecommunications, Managed Services, Unified Communications, Event Planning, Event Management, Customer Service, Training, Trade Shows, Business Process..., Social Media, VoIP, Account Management, Sales, Direct Sales, Business Development, New Business Development, Team Leadership
Education
Southern Alberta Institute of Technology 2000 — 2002
Communications and Graphic Arts, Multi-Media
Hewlett-Packard October 2013 - Present
Toronto 2015 Pan/Parapan American Games Organizing Committee 2011 - Present
TSN - The Sports Network - Canada March 2007 - Present
iTMethods Inc. November 2012 - August 2013
Brocade May 2012 - October 2012
Bell Canada April 2007 - May 2012
Rogers Communications March 2005 - January 2007
Bell Aliant - xwave 2000 - 2004
Toronto 2008 Olympic Bid 1999 - 2001
Chicago White Sox June 1996 - May 1997
Skills
Technology Sales..., IT Strategy, Managed Services, Professional Services, Business Intelligence, Business Transformation, Business Analysis, Enterprise Storage, Storage Solutions, Consulting, Telecommunications, Baseball, Radio Broadcasting, Broadcast Television, Sports, Motivational Speaker, Entrepreneur, SAP, Violin Memory, Sales, Business Development, New Business Development, Salesforce.com, Unified Communications, VoIP, Virtualization, Motivational Speaking, Team Leadership, Sales Management, Entrepreneurship, Enterprise Software, Direct Sales, Sales Operations, Strategic Planning, Strategic Partnerships, Account Management, Vendor Management, Networking, Strategy, Sales Process, Sales Promotion, Broadcast, SaaS, Management, CRM, Solution Selling, Cloud Computing, Channel, Business Strategy, Competitive Analysis
Education
Wake Forest University 1987 — 1993
BA Speech Communications, Radio and Television Speech
Sheridan College 1998 — 1999
Post Graduate Information Technology Diploma, Information Technology
CENX, Inc October 2013 - Present
CENX, Inc May 2013 - Present
Bell Canada August 2000 - March 2012
Skills
Customer Satisfaction, Customer Service, Telephone Skills, Outlook, Sales Process, CRM, Telecommunications, Call Centers, Customer Experience, Leadership, Networking, Problem Solving, Microsoft Office, Conflict Resolution, Credit, Customer Retention, Sales, Recruiting, System Testing, Customer Focus, Coordination, Customer Insight, Customer Oriented, Agile Methodologies, JIRA, Solr, Regression Testing, Cross-functional..., Scrum, Order/Call Quality..., Software Quality..., XMind, qTest
Education
Heritage College, Quebec 2012 — 2013
Non-credit course, French as a Second Language (500 hours)
Sheridan College
Associate's Degree, Human Resources Management/Personnel Administration, General
Woodroffe High School
Ontario secondary School Diploma (OSSD)
Kevin Munro Inc. November 2013 - Present
Bell Canada 2009 - 2013
TELUS 2005 - 2009
Fairmont Hotels 2003 - 2006
Louis Vuitton 2004 - 2005
Holt Renfrew 1999 - 2003
Club Monaco 1995 - 1999
Skills
Fashion, Merchandising, Visual Merchandising, Marketing, Marketing Strategy, Retail, Digital Marketing, Marketing Communications, Product Marketing, Sales, Direct Marketing, Store Design, Process Improvements, Team Building and..., Written and Oral..., Vendor and Client..., Fixture Design, Management, Advertising, Project Management
Education
Sheridan College 1992 — 1994
Diploma in Multimedia Advertising and Marketing Fundamentals, Marketing
TELUS
Train the Trainer
Bell
Managing Training Seminars
Bell Canada March 2013 - Present
Bell Canada January 2010 - March 2013
Bell Canada January 2008 - January 2010
Bell Canada July 2007 - January 2008
Bell Canada January 2002 - June 2007
Bell Canada February 2000 - January 2002
Avita Technologies Corp December 1996 - February 2000
Skills
Unified Communications, Managed Services, Solution Selling, Telecommunications, VoIP, WAN, Cloud Computing, Enterprise Software, Avaya, MPLS, Vendor Management, Contact Centers, Telephony, CCNA, Pre-sales, IP, Wireless, HP, Cisco Technologies, Video Conferencing, Direct Sales, SIP, Data Center, Call Centers, Channel Partners, Professional Services
Education
Queen's School of Business 2007 — 2007
Queens Leadership Program
Sheridan College 1993 — 1996
Computer Science Technology
Blue Diamond Technologies Ltd./My Host Inc. April 1998 - Present
CompuCom 2015 - 2015
Bell Canada July 2014 - August 2014
Enmax Corp. June 2012 - June 2014
Calfrac Well Services 2012 - 2012
ENMAX Corp. October 2010 - November 2011
Quicksilver Resources Inc. June 2003 - September 2006
Skills
Active Directory, Windows Server, Windows, VMware, Windows Server 2008, Windows Server 2003, Citrix, Deployment, Security, Disaster Recovery, Troubleshooting, Virtualization, Windows 7, Operating Systems, IIS, Microsoft Office, DNS, Problem Solving, XP, IT Management, Servers, System Administration, Hyper-V, Integration, Citrix Metaframe, Customer Relations, Cloud Computing, TCP/IP, WAN, VMware ESX, Account Management, Administration, ITIL, Switches, Infrastructure, Information Technology, Microsoft Exchange
Education
DynTek 2013 — 2013
XenApp 6 Boot Camp, Citrix Training
Citrix Training 2012 — 2012
CVB-001-1W: Selling VDI to SMBs, Virtual Desktop Infrastructure, 100
DynTek 2005 — 2005
Citrix Access Gateway w/Advanced Access Control, Citrix Training
Sylvan Prometric Learning Centers 1999 — 1999
Citrix Certified Admin., Citrix
Southern Alberta Institute of Technology 1996 — 1997
Information Technology
E.P. Scarlett 1985 — 1988
High School Diploma (Matric)
Crescent Heights High School 1985 — 1987
Equifax Canada Co. January 2015 - Present
Chris' Design Services May 2012 - Present
Xplornet Communications April 2011 - November 2014
Bell Canada April 2009 - March 2011
Bell Canada January 2007 - April 2009
Skills
Call Center, Telecommunications, Product Development, Product Management, Team Leadership, Program Management, Strategic Planning, Customer Experience, Change Management, Budgeting, Analysis, Coaching, Vendor Management, Customer Service, Analytics, Business Case
Education
Sheridan College 1999 — 2000
Graphic Design
2012 ITW 2011 - 2012
Bell Canada June 2008 - June 2009
Bell Canada March 2008 - June 2009
Bell Canada January 2005 - March 2008
Bell Canada January 2004 - January 2005
Bell Distribution Inc. 1999 - 2004
Progistix Solutions Inc 1996 - 1999
PepsiCo 1995 - 1996
Skills
Contract Negotiation, Budgets, Cross-functional Team..., Leadership, Customer Satisfaction, Product Marketing, Customer Experience, Marketing Management, Product Launch, Marketing Communications, Lead Generation, B2B, Account Management, Direct Marketing, Telecommunications, Management, Marketing, CRM, Project Management, Event Management, Strategy, Sales
Education
Sheridan College 2003 — 2005
Marketing Specialist
University 1972 — 1976
B.Com, Commerce
St. Josephs
TELUS August 2011 - Present
Capgemini August 2009 - August 2011
Capgemini August 2008 - November 2009
Bell Canada January 2004 - April 2008
Bell Canada January 2005 - December 2006
TELUS Communications January 1999 - December 2004
Sprint Canada 1992 - 1998
Skills
Strategic Partnerships, Human Relations, Coaching, Building Customer..., Program Facilitation, Training &..., Succession Planning, Career Counseling, Career Transitions, Business Process..., Performance Management, Conflict Resolution, Strategic Planning, Account Management, Employee Engagement, Organizational Change, Customer Relations, Talent Acquisition, Change Leadership, Talent Management, Organizational..., Organizational..., Employee Relations, HR Strategy, Training, Change Management, People Skills, Customer Service, Leadership, Team Building, Program Management, CRM, Management, Outsourcing, Personnel Management, Strategy, Customer Experience, Process Improvement, Customer Satisfaction, Leadership Development, Vendor Management, Organizational Design, HRIS, Human Resources, Recruiting, Employee Benefits, Project Planning, HR Policies, Onboarding, Temporary Placement
Education
Sheridan College 2006 — 2011
Human Resource Management (with honours), Human Resources
Other 2008 — 2008
ITIL v3 Certification, ITIL v3
Woodlands Senior Public School
High School, English, Theatre, History, Geography
Broad-Connect Telecom Inc. (Shift Networks) 2014 - Present
Precision Drilling 2010 - 2013
Precision Drilling 2004 - 2010
Bell Canada 2002 - 2004
TELUS 1994 - 2001
Skills
Telecommunications, Software Documentation, Business Analysis, Project Management, Team Leadership, Vendor Management, Integration, Customer Service, Process Improvement, Analysis, ITIL, Business Process, Business Process..., Change Management, Technical Support
Education
Certified Technical Education
ITIL 2011 Foundation Certificate, , 95%
Southern Alberta Institute of Technology
Business Administration, Honors with Distinction
Brainchild Inc March 2004 - Present
eHealth Ontario March 2009 - January 2011
Ministry of Health and Long-Term Care May 2008 - March 2009
Smart Systems for Health (SSHA) May 2006 - April 2008
Bell Canada April 2004 - April 2006
Sigma Systems/Liberate Technology January 2001 - December 2002
EDS January 1999 - January 2001
SHL Systemhouse May 1996 - December 1998
Mobility Canada January 1995 - May 1996
SHL Systemhouse July 1989 - December 1994
Education
Southern Alberta Institute of Technology
DHX Media January 2015 - Present
Nerd Corps Entertainment Inc. January 2008 - January 2015
Bull Housser & Tupper LLP 2006 - 2008
Momentous.ca Corporation 2005 - 2006
Bell Canada 2002 - 2004
Davies Ward Phillips & Vineberg LLP 2001 - 2002
Skills
Legal Writing, Corporate Governance, Legal Research, Intellectual Property, Licensing, Legal Advice, Joint Ventures, Commercial Litigation, Mediation, Trademarks, Entertainment Law, Employment Law, Copyright Law, Litigation, Dispute Resolution, Television, Corporate Law, Film, Arbitration, Privacy Law, Negotiation
Education
University of Victoria 1996 — 2001
Doctor of Law (J.D.), Law
York University - Glendon College 1991 — 1996
B.A. (Honours), Philosophy and Political Science
St. Andrew's College 1986 — 1991
S Melamed Associates Inc Business LeaderJDS Uniphase1999 - 2002
Stentor 1994 - 1998
Bell Canada 1977 - 1998
Education
Southern Illinois University, Carbondale 1970 — 1972
Ph.D., Psychology
Edon Asset Management April 2012 - Present
Colliers International July 2011 - March 2012
Ivanhoe Cambridge November 2008 - July 2011
RATHWORKS CONSULTING August 2008 - November 2008
Bell Canada June 2007 - January 2008
Bell Canada April 2006 - June 2007
Bell May 2001 - April 2006
Metronet February 1998 - May 2001
BC Tel August 1981 - February 1998
Skills
Forecasting, Business Planning, Operations Management, Process Improvement, Team Leadership, Financial Analysis, Budget, Mergers, Strategic Planning, Telecommunications, Property Management, Financial Modeling, Budgets, Financial Reporting, Mergers & Acquisitions, Business Strategy, Vendor Management, Start-ups, Negotiation, ERP, Business Process..., Contract Negotiation, Cross-functional Team..., Management Consulting, Management, Analysis, Internal Controls, Sarbanes-Oxley Act, Project Planning, Accounting, Business Development, Leadership, Strategy, Managerial Finance, Project Management, Business Analysis
Education
The University of British Columbia 1985 — 1992
Certified Management Accountant, Management and Accounting
Southern Alberta Institute of Technology 1976 — 1978
Telecommunicaitons, Technology studies
Long View Systems August 2010 - Present
Bell Canada February 2005 - August 2010
ThinApse Corporation 1999 - 2005
Skills
Data Center, Solution Selling, Unified Communications, Storage, Direct Sales, Telecommunications, Cloud Computing, Channel Partners, Virtualization, Cisco Technologies
Education
Simon Fraser University 1992 — 1999
Bachelor of Arts (BA), History
Mountain Secondary School
Bachelor of Arts (BA), History
Diana Tripp Consulting January 2009 - Present
Bell 1996 - January 2009
Bell Canada 1996 - January 2009
Bell Mobility / Bell Canada 1996 - 2008
Shrader Malcolm 1992 - 1995
Skills
SAP, Vendor Management, Business Process, Cross-functional Team..., Process Improvement, Business Analysis, Business Process..., Telecommunications, Product Management
Education
Sheridan College
CPIM, Inventory
Bell January 2014 - Present
Bell Canada August 2012 - January 2014
Navigata Communications November 2011 - August 2012
Navigata Communications February 2006 - November 2011
Navigata Communications October 2004 - February 2006
Navigata Communications June 2003 - October 2004
Navigata Communications July 2002 - June 2003
Dash Wireless February 2002 - June 2002
Microcell Solutions June 1998 - January 2002
PageMart 1997 - 1998
Skills
Product Management, Marketing Communications, Business Analysis, Sales Support, Solution Selling, Sales Operations, Telecommunications, Strategic Planning, Product Development, Customer Relations, Team Building, Business Strategy, Customer Service, Product Marketing, Change Management, Marketing Strategy, Process Improvement, CRM, Management, Marketing, Project Management, Sales Process, Salesforce.com, Vendor Management
Education
Simon Fraser University 2000 — 2001
Graduate Diploma, Business Administration
The University of British Columbia 1988 — 1992
Bachelor of Arts, Geography
North Delta SS 1987 — 1988
Bell Mobility Self Serve Project ManagerBell2002 - Present
Bell Mobility 2001 - Present
Bell Canada 2008 - 2009
Fido Solutions 1997 - 2001
Microcell Solutions (Fido) 1997 - 1999
Education
Western University 1987 — 1993
Sheridan College
Marketing Degree
Primus Business Solutions June 2007 - October 2008
Bell Canada February 2001 - April 2007
Education
Sheridan College
RBC May 2008 - Present
Bell Canada March 2006 - December 2007
TransCanada Pipelines January 1988 - January 1999
Education
Southern Alberta Institute of Technology 1986 — 1988
Journalism, Journalism
Bell Canada
Skills
VoIP, IP, Telecommunications, IPTV, MPLS, Telephony, BGP, Ethernet, FTTx, Vendor Management, Cisco Technologies, Wireless, Network Design, QoS, Managed Services, DSL
Education
Sheridan College
Open Text March 2010 - Present
Open Text March 2010 - April 2011
Crime Stoppers of Halton November 2008 - January 2010
HHCC October 2003 - December 2008
Bell Canada 2005 - 2008
Bell Canada 2000 - 2004
Bell Distribution Inc. o/a Bell World 1999 - 2000
Bell Mobility 1997 - 1999
Bell Mobility 1995 - 1997
Bell Mobility 1991 - 1995
Education
Sheridan College 1981 — 1984
Honors, Business Admin - Accounting Major
Eclipse Technology Solutions Inc. November 2011 - Present
Bell Canada September 2006 - November 2011
IBM September 1974 - August 2006
Skills
VoIP, IP, WAN, Telecommunications, Unified Communications, Cisco Technologies, Networking, Integration, Routing, Switches, BGP, Routers, Troubleshooting, Network Design, Network Architecture, Data Center, Network Administration, QoS, MPLS, Wireless, OSPF, LAN-WAN, TCP/IP, Project Management
Education
Southern Alberta Institute of Technology 1972 — 1974
Engineering Technologist, Mechanical
Bell Canada May 2010 - Present
Bell Canada March 2007 - April 2010
Bell Canada June 2000 - February 2007
TELUS June 1991 - June 2000
Skills
Network Design, Network Architecture, Routing, MPLS, QoS, Cisco Technologies, IP, Telecommunications, Juniper, OSPF, Switches, WAN, VoIP, BGP, Networking, Unified Communications, Wireless, Network Engineering, DWDM, Ethernet, Data Center
Education
Simon Fraser University
BASc, Electrical and Electronics Engineering
Bell Canada Outside Operations ManagerBell CanadaJanuary 2006 - December 2007
Education
Sheridan College 1991 — 1994
yes, Technical Illustration
Bell Canada Senior DBATELUS2002 - 2007
TELUS 1997 - 2002
BCAA 1993 - 1996
Canadian Airlines 1988 - 1993
Education
Simon Fraser University 1985 — 1989
BSc, Computing Science
The University of British Columbia 1981 — 1985
BSc, Math
Bell Canada 2005 - Present
Bell Canada 2000 - 2004
Bell Canada 1999 - 1999
Skills
Telecommunications, Quality Assurance, Process Improvement, Team Leadership, Change Management, Customer Service, User Acceptance Testing, Web Applications, Business Analysis, Call Centers, Requirements Analysis, Team Management, Vendor Management, Project Management, Leadership
Education
Schulich School of Business 2004 — 2006
Business Analyst Masters Certificate
Sheridan College 1978 — 1979
Certificate in Travel Counselling
University of Toronto - University of St. Michael's College 1975 — 1978
Bachelor of Arts (BA)
Bell Canada February 2003 - Present
Bell Globemedia Interactive September 2001 - February 2003
Oakville Today April 2002 - September 2002
Skills
Project Planning, Newsletters, Content Management, Editing, Digital Strategy, Email Marketing, Editorial, HTML, Copy Editing, Social Media
Education
Sheridan College 2001 — 2002
Post-graduate Certificate, Journalism - New Media
Western University 1996 — 1999
BA, Media, Information & Technoculture
Fireman's Fund Insurance Company August 2010 - Present
Winn Dixie Stores May 2009 - August 2010
Workplace Safety & Insurance Board January 2008 - December 2008
RBC Capital Markets July 2007 - December 2007
Bell Canada July 2006 - June 2007
OLG January 2006 - June 2006
Enbridge Gas Distribution December 2004 - December 2005
Carnation Software June 2001 - October 2004
China Unicom July 1999 - May 2001
Skills
QualityStage, InfoSphere, ETL, Teradata, Business Intelligence, Data Modeling, Data Warehousing, Unix, Data Integration, DB2, Cognos, SQL, SQL Server, Databases, Requirements Analysis, PL/SQL, Database Design, Visio, Data Analysis, Shell Scripting, Architecture, XML, Datastage, Enterprise Architecture, Solution Architecture, SDLC, AIX, Architectures, SOA, Microsoft SQL Server, Oracle, Enterprise Software, Requirements Gathering, Data Warehouse..., Systems Analysis
Education
Sichuan University
Bachelor, Informatics
University of Florida
MS, System Engineering
Bell Canada March 2010 - May 2011
AESO June 2008 - March 2009
Skills
Databases, PL/SQL, Business Intelligence
Education
Southern Alberta Institute of Technology 2006 — 2007
Bell Canada November 1993 - Present
Skills
Customer Experience, Customer Service, Administrative...
Education
Sheridan College
Fine Arts/Design
Shaw Communications December 2012 - Present
WireIE Holdings International August 2012 - November 2012
TeraGo Networks February 2009 - May 2012
Telehop Communications January 2009 - February 2009
Bell Canada July 2007 - November 2008
Bell Canada November 2004 - July 2007
GT Group Telecom February 2000 - November 2004
Shaw Communications November 1996 - February 2000
Sprint Canada 1995 - 1996
Smart Talk Network 1992 - 1995
Skills
Vendor Relations, Teamwork, Negotiation, Cost Savings, Leadership, Management, Telecommunications
Education
St. Clair College 1988 — 1991
Business Administration - Accounting
Bell Canada
Skills
Call Centers, Telecommunications, VoIP, Wireless, IP, Integration, Telephony, Managed Services, Team Leadership, Process Improvement, Vendor Management, Customer Experience, MPLS
Education
St. Clair College 1980 — 1982
Rogers November 2008 - November 2009
Bell Distribution Inc. 2007 - 2008
Bell Canada 2004 - 2007
Bell Canada 1999 - 2004
Education
Sheridan College 1997 — 1999
Accounting, Business Administration and Accounting
Moody's Analytics July 2014 - Present
CSI Global Education Inc (a division of Moody's Analytics) December 2009 - June 2014
CSI Global Education Inc. November 2008 - June 2009
Bell Canada 2006 - 2008
Bell Canada 2001 - 2006
Bell Canada 1998 - 2001
Bell Canada 1997 - 1998
Skills
Employee Relations, Personnel Management, Human Resources, Performance Management, Management, Leadership, Program Management, Strategic Planning, Strategy, Recruiting, Training, Change Management, Process Improvement, Deferred Compensation, Project Management, Cross-functional Team..., Talent Management, Organizational...
Education
Sheridan College 1997 — 2005
Human Resources Management Certificate
Shaw's Business College 1975 — 1977
Legal Secretarial Diploma
Monarch Park Secondary School 1970 — 1975
Bell Canada May 2012 - Present
RBC August 2010 - November 2011
Wells Fargo Financial September 2008 - July 2010
Wells Fargo Financial February 2004 - September 2008
Wells Fargo Financial(Trans Canada Credit) January 1998 - February 2004
Wells Fargo Financial(Eatons Credit) December 1990 - January 1998
Skills
SDLC, SQL, Agile Methodologies, Business Analysis, SAS, Testing, Analysis, Quality Assurance, Access, Test Planning, Business Requirements, Credit Risk, Process Improvement
Education
Sheridan College 2012 — 2012
Project Management
Lilian Dewar College of Education 1980 — 1983
Degree, Sociology, Education
Municipality of Newmarket 2003 - Present
Nortel 2000 - 2002
Bell Sygma 1996 - 2000
Bell Canada 1971 - 2000
Skills
AVAYA Blue PBX, IP, &..., Telecommunications, VoIP, Vendor Management, Program Management, Wireless, IP, Unified Communications, Team Leadership, Project Planning, Computer Network..., Troubleshooting, Telephony, Management, Service Delivery, Data Center, Security, Mobile Devices, Networking, Project Management, Integration, LAN-WAN
Education
Sheridan College 1969 — 1971
ET, Electronics
Suncor Energy November 2009 - Present
Suncor Energy November 2008 - December 2009
Finney Taylor Consulting March 2004 - November 2008
Bell Canada February 2001 - July 2002
TELUS October 1990 - December 1999
Skills
Coaching, Vendor Management, Contract Management, Organizational Learning, Recruiting, Training Delivery, Team Leadership, Software Documentation, Process Improvement, Onboarding, Business Analysis, ADDIE, Change Management, Needs Analysis, Talent Management, Learning Management, Organizational..., Team Building, Instructional Design, Instructor-led Training, Web Based and eLearning, Project Portfolio..., SAP, Training, Business Process, Blended Learning, Workshop Facilitation, Workforce Planning, Learning Management..., Employee Training, Succession Planning, Captivate, Organizational Design, Career Development, Culture Change, Livelink
Education
The University of Calgary 1991 — 1994
Southern Alberta Institute of Technology 1977 — 1979
Walmart June 2014 - Present
Mobilicity September 2009 - May 2014
Rogers Communications Inc. March 2009 - August 2009
Sirius Satellite Radio February 2005 - March 2009
Bell Canada 2004 - 2006
Skills
Customer Experience, Telecommunications, Product Marketing, Merchandising, Vendor Management, Product Management, Mobile Devices, Retail Marketing, Direct Sales, Advertising, Wireless, Customer Satisfaction, Customer Service, Project Management, Multi-channel Marketing, Sales Management, Customer Retention, Team Leadership, Account Management, B2B, Competitive Analysis, Sales Operations
Education
Sheridan College
Business Marketing
Bennett Jones SLP 2011 - Present
Bell Canada 2006 - 2011
Veer 2006 - 2006
Q9 Networks 2004 - 2006
Database Tek 2003 - 2003
Skills
Switches, Citrix, Cisco Technologies, IP, VPN, VMware, Networking, Network Architecture, ITIL, Security, Technical Support, Information Security, Juniper, Troubleshooting, Network Engineering, Team Leadership, Windows 7, Vendor Management, Active Directory, Network Design, Virtualization, System Administration, Integration, Windows Server, Firewalls, Disaster Recovery, BGP, MPLS, Servers, WAN, Data Center, Network Security, IT Management
Education
Southern Alberta Institute of Technology 2003 — 2004
Network Technician
Grip Limited October 2014 - Present
Leo Burnett Toronto January 2013 - September 2014
Grip Limited June 2010 - December 2012
Freelance September 2005 - December 2012
Reich+Petch Design International May 2008 - July 2009
Bell Canada 2005 - 2006
Skills
Art Direction, Design, Illustration, Typography, Editorial Design, Research, Experience Design, Information Design, Concept Ideation, HTML + CSS, Graphic Design
Education
Sheridan College 2009 — 2010
Post Graduate Certificate, Interactive Multimedia
OCAD - Ontario College of Art & Design 2003 — 2007
BDes, Graphic Design: Editorial, Branding, Print
York University 2001 — 2003
Fine Art – Print Making; Silk Screening, Intaglio, Relief, Drawing, Colour Photography, New Media
Bell Canada Project ManagerBell Canada2003 - Present
Skills
Vendor Management, Telecommunications, Sales, Project Management, Wireless, Integration, Project Planning, IP, Telephony, Project Delivery, VoIP, Ethernet, Team Leadership, Testing, Call Centers, Product Management, PMP, Team Management, Data Center, Solution Selling, Optical Fiber, Management, Fiber Optics, System Deployment, Business Analysis, Troubleshooting, Network Design, Program Management, MS Project, Customer Experience, TCP/IP, Managed Services, DWDM, Contract Negotiation, Broadband, Unified Communications
Education
Simon Fraser University
Bachelor of Arts, Geography & Economics
bell canada 2005 - Present
bell canada 2005 - 2009
bell canada 2005 - 2009
Education
Sheridan College 1999 — 2001
diploma, Marketing
Xplornet Communications Inc. July 2014 - Present
Xplornet Communications Inc. July 2013 - Present
Rogers Communications Inc. July 2009 - March 2013
Ontario Products & Promotions April 2008 - April 2009
Bell Monitoring Services Inc November 2006 - April 2008
Bell Canada April 2005 - November 2006
Bell Canada January 2000 - March 2005
INSTORE FOCUS INC January 1997 - January 1999
Skills
Direct Sales, Cross-functional Team..., Direct Marketing, Marketing Strategy, Sales, Customer Service, CRM, Marketing Communications, Sales Management, Management, Customer Retention, Customer Experience, Marketing, Leadership, Product Development, Training, Call Centers, E-commerce, Multi-channel Marketing
Education
Sheridan College
Business & Administration
Town of Milton February 2015 - Present
Town of Oakville November 2012 - February 2015
City of Mississauga January 2011 - November 2012
City of Brampton August 2010 - February 2011
Bell Canada August 2003 - September 2009
Bell Canada & Bell Mobility September 1994 - September 1998
Skills
Customer Service, Call Centers, Management, Sales Management, Team Leadership, Telecommunications, Customer Satisfaction, Vendor Management, Coaching, Change Management, Time Management, Team Building, Team Management, Performance Management, Teamwork, Business Analysis, Account Management, Customer Experience, Project Management, Program Management, Direct Sales, Project Planning, Leadership, Call Center, Employee Relations, Multi Tasking, Budgets, Analysis, Process Improvement, CRM
Education
Sheridan College
General Mgmt Studies & Marketing Mgmt., A-
Cognera January 2010 - Present
Bell Canada March 2008 - November 2009
Bell Canada May 2006 - March 2008
Bell Canada September 2005 - May 2006
Skills
Infrastructure, Wireless, System Deployment, IP, ITIL, Citrix, VMware, Windows Server, Data Center, Switches, Active Directory, Telephony, VPN, WAN, Microsoft SQL Server, Technical Support, Microsoft Exchange, Vendor Management
Education
Southern Alberta Institute of Technology 2003 — 2005
Computer Engineering Technology
Bell April 2011 - Present
Bell Canada April 2007 - April 2011
Bell August 2001 - August 2007
Skills
Product Marketing, Product Management, Telecommunications, Marketing Management, Marketing Communications, Marketing Strategy, Digital Marketing, Customer Experience, Mobile Devices, Competitive Analysis, Multi-channel Marketing, Wireless, Go-to-market Strategy, Account Management, B2B, Customer Satisfaction, Direct Sales, Sales, Sales Management, Sales Operations, Strategic Partnerships, Team Leadership
Education
Sheridan College
Bell Canada January 2009 - July 2009
Best Buy November 2008 - February 2009
Education
Simon Fraser University 1997 — 2006
Certificate of Liberal Arts
Axia NetMedia Corp. February 2014 - Present
Axia NetMedia Corp. May 2012 - February 2014
ENMAX March 2012 - May 2012
ENMAX July 2006 - March 2012
Bell Canada 2004 - 2006
Allstream May 2001 - May 2004
Skills
MPLS, Juniper, SDH, Switches, ATM, Cisco, DWDM, Routing, OSP, Network Design, Troubleshooting, OSPF, Telecommunications, Linux, Deployment, Routers, WAN, Problem Solving, Ethernet, Wireless, Fiber Optics, BGP, TCP/IP, VoIP, QoS, Fiber, DNS, Network Engineering, Network Operations, Hardware, LAN/WAN, ATM networks, Proj Management, Vendor Partnerships, Equipment Testing, Equipment Integration, Network Architecture, MRV, RAD, Telecom Network Design, MPLS VPN, JUNOS, IP, VPN, VPLS, Testing, Vendor Management, Capacity Planning, Operating Systems, Citrix
Education
Southern Alberta Institute of Technology 1999 — 2001
Telecommunications Engineering Technology
JNCIA-M/T
Saipem Canada Inc. June 2014 - Present
Snamprogetti October 2012 - Present
Snamprogetti January 2012 - Present
Snamprogetti January 2012 - Present
Snamprogetti January 2012 - Present
Bell Canada October 2010 - September 2011
Bell Canada 2010 - 2010
Allstream January 2008 - November 2009
Bell Canada 2006 - 2008
Bell West 2004 - 2005
Skills
Customer Service, Team Building, Project Coordination, Time Management, Wireless, MPLS, Result Oriented, Telecommunications, VoIP, IP, Managed Services, Telephony, Unified Communications, Cross-functional Team..., Network Design, WAN, Ethernet, LAN-WAN, Solution Selling, Network Architecture, SIP Trunking, Vendor Management, Team Leadership, Project Planning, Customer Experience, SIP, Optical Fiber, Integration, Troubleshooting, Leadership, PMP, Cisco Technologies, Switches, Networking, DWDM, Enterprise Software, Fiber Optics, Computer Network..., Strategic Partnerships, Security, Broadband, Cabling, Data Center, Network Security, Avaya
Education
Southern Alberta Institute of Technology 1981 — 1983
Telecommunications Diploma, Telecommunications
Crowsnest Consolidated High Scool
Bell Canada July 1979 - Present
Skills
Broadcast, Video, Avid, Digital Video, Television, Broadcast Television, Video Editing, Broadcast Engineering, Video Production, IPTV, Streaming Media, Camera, Radio, Satellite
Education
Sheridan College 1978 — 1979
Electronic Technician, Electronics
Cenovus Energy 2012 - Present
Encana July 2010 - Present
SPIE (Security Professionals Information Exchange) 2010 - Present
TAQA 2008 - 2009
TAQA 2008 - 2009
Bell Canada 2006 - 2008
Bell Canada 2004 - 2008
Education
Southern Alberta Institute of Technology 2003 — 2009
BAIST, Network Management
Southern Alberta Institute of Technology 2000 — 2002
Computer Engineering Technologist
Exempt Experts Inc. January 2012 - Present
JR Financial Management January 2009 - Present
Bell Canada September 2007 - January 2010
Skills
Accounts..., Bank Reconciliation, Microsoft Office, Customer Service, Collections, Accounting, Financial Statements, Auditing, Account Reconciliation, Payroll, Financial Reporting, Accounts Payable, Tax, Financial Analysis, Financial Accounting
Education
CPA School of Business 2013 — 2015
Chartered Professional Accountant
Southern Alberta Institute of Technology 2008 — 2012
Bachelor of Applied Business Administration, Accounting
Stark Mobile Media October 2010 - Present
Diagnostic Accreditation Program June 2008 - February 2011
Bantrel (contract) October 2007 - October 2008
Vancouver Coastal Health Authority (Contract) March 2007 - August 2007
Bell Canada February 2001 - February 2007
Bell 2006 - 2007
360 Networks 2001 - 2005
Stox.com March 1999 - February 2001
Education
Simon Fraser University 1998 — 1999
Graduate Diploma, Business Administration
The University of British Columbia 1988 — 1993
BHK, Sport Administration
407 ETR October 2004 - Present
Bell Canada December 1988 - December 2005
Skills
Visio, Business Analysis, Lync, Telecommunications, Communication, Call Centers, Disaster Recovery, Team Leadership, ITIL, Process Improvement
Education
Sheridan College
Business Administration
NRG Home Solar January 2015 - Present
Bell Canada March 2011 - January 2015
Toronto Railway Historical Association April 2013 - July 2013
AYVA Educational Solutions May 2010 - December 2010
Opie Marketing Group, Inc. September 2009 - January 2010
Green Bean Cafe September 2007 - October 2009
Whole Foods Market April 2006 - August 2007
Skills
Customer Retention, Account Management, Marketing Strategy, Marketing Communications, Digital Marketing, Product Marketing, Operating Systems, Customer Service, Customer Satisfaction, Client Development, Client Liaison, Client Counseling, Client Education, Manage Client..., Client Relations Skills, Presentations, Mobile Devices, Mobile Applications, Mobile Communications, Mobile Technology, Technical Training, Employee Training, Communication Skills, Strategic Communications, Business Strategy, Small Business, New Business Development, Business Process..., Cellular Communications, Windows Mobile, iOS, Blackberry OS, Android OS, Microsoft Office, Patience, Resourceful..., Comic Books, CRM, Advertising, Market Planning, Problem Solving, Sales, Marketing, Time Management
Education
Sheridan College 2007 — 2010
Business Administration; Marketing, Business, Management, Marketing, and Related Support Services
Trent University 2002 — 2006
Political Science and Government and Socio-Cultural Anthropology
IAMGOLD Corporation March 2015 - Present
IAMGOLD Corporation August 2011 - March 2015
Barrick Gold Corporation October 2007 - July 2011
Bell Canada August 2003 - October 2007
Education
University of Toronto 1997 — 2001
JD/MBA, University of Toronto
Simon Fraser University 1992 — 1996
Bachelor of Arts, Philosophy
The DATA Group of Companies 2001 - Present
Jones Direct Marketing Services 1994 - 2001
Bell Canada 1974 - 1992
Skills
Direct Mail, Project Management, Direct Marketing, Management, Pre-press, Sales, Digital Marketing, Account Management
Education
Sheridan College 1973 — 1974
Diploma, Community Planning
Bell Canada May 2006 - Present
Bell Canada 2003 - 2006
Bell ExpressVu, LLP May 2001 - April 2003
Bell ExpressVu, LLP October 2000 - May 2001
Skills
PMP, Vendor Management, Wireless
Education
York University - Schulich School of Business 2004 — 2009
Masters Certification in Project Management
Sheridan College 1998 — 2000
Computer Programmer Diploma
Sheridan College 1997 — 2000
Business Administration
Erindale Dental Centre February 2010 - Present
Bell Canada March 1982 - November 2007
Marketing Innovations & Dev. Group November 1989 - June 2006
J&D Systems 1989 - 2006
Skills
Customer Service, Sales, Project Management, Sales Operations, Business Development, Team Building, Management, Telecommunications, Accounting, New Business Development, Teamwork, Problem Solving, Leadership, Call Centers, Marketing, Time Management, Customer Relations, Budgets
Education
Sheridan College 1979 — 1982
ADVANCED BUSINESS DEGREE, FINANCIAL & INDUSTRIAL ACCOUNTING
Curry's Art Supply June 2012 - December 2013
Dixie Bloor Neighbourhood Centre October 2009 - April 2012
HMV March 2009 - August 2010
Bell Canada 2008 - 2009
Skills
Customer Service, Call Center, Customer Experience, Microsoft Office, Social Media, Social Networking, Microsoft Word, Team Leadership, Marketing, PowerPoint, Customer Satisfaction, Social Media Marketing, Project Management, Event Planning, HTML
Education
Sheridan College 2009 — 2011
Diploma, Community Development and Outreach Work
Bell Canada T/Business Office ManagerBell Canada1991 - 1992
Bell Canada 1988 - 1991
Skills
Project implementation,..., Training, Telecommunications, Process Improvement, Change Management, Strategic Planning, Management, Wireless, Project Management, Coaching, Customer Experience, Program Management, Vendor Management, Team Building, Team Leadership, Call Centers, VoIP, Business Analysis, Troubleshooting, IP, Telephony, Unified Communications, SIP, LAN-WAN, BGP, Product Management, PMP, Routing, WAN, MPLS, Security, PMO, Cisco Technologies, Provisioning, Customer Service, Team Management, QoS, Cross-functional Team..., TCP/IP, Network Design, Networking, Project Portfolio..., Network Architecture, Frame Relay, ITIL, Routers, Service Delivery, DSL, Analysis, IT Service Management
Education
Richelieu Valley High School
Sheridan College
networking