Blue Shield of California
Industry: Not-for-profit organization
DescriptionBlue Shield of California is a health plan provider founded in 1939 and based in San Francisco, California. The organization serves over 4 million health plan members and nearly 65,000 physicians across the state. Blue Shield of California was founded by the California Medical Association. Members: 4 million Headquarters: San Francisco, California, United States CEO: Paul Markovich (1 Jan 2013–) Number of employees: 6,800 Parent organization: California Physicians' Service Subsidiary: Cumulus Holding Company, Inc.
Blue Shield of California List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Shield of California. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Blue Shield of California Salaries. You can even request information on how much does Blue Shield of California pay if you want to. Learn about salaries, pros and cons of working for Blue Shield of California directly from the past employees.
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3,516 Blue Shield of California employees in database. Find out everything there's to know about Blue Shield of California employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Shield of California Employees
Blue Shield of California February 2015 - Present
Pacific Gas and Electric Company December 2012 - August 2015
Pacific Gas and Electric Company May 2013 - January 2015
Pacific Gas and Electric Company December 2012 - May 2013
Central Garden & Pet October 2010 - December 2012
Target October 2008 - December 2010
Toys R Us October 2007 - August 2008
Skills
Merchandising, Consumer Products, Shopper Marketing, Retail, Key Account Development, Categorization, Pricing, Planograms, Forecasting, FMCG, Customer Marketing, Inventory Management, Sales Operations, Category Insights, Troubleshooting, Customer Service, Networking, Software Documentation, Active Directory, Training, Security, Leadership, Outlook, Public Speaking, Microsoft Excel, Windows 7, Visio, Project Management, Computer Hardware, Process Improvement, Windows, Social Networking, SharePoint, System Administration
Education
Heald College 2010 — 2012
Associates, Applied Science; Information Technology/Network Security
Blue Shield of California December 1997 - Present
Skills
Leadership, Microsoft Office, Strategic Planning, Insurance, Public Speaking
Education
Heald College-Rancho Cordova 1994 — 1995
Legal Assistant/Paralegal
Woodland High School 1983 — 1985
Self-employed 2007 - Present
Family Solutions 2007 - 2012
The Resource for Great Programs January 2000 - April 2005
Blue Shield of California December 1998 - November 1999
Booz Allen Hamilton June 1994 - April 1998
Skills
Writing, Creative Writing, Novels, Fiction, Historical Fiction, Literary Fiction, Creative Non-fiction, Literature, Essays, Freelance Writing, Editing, Proofreading, Book Reviews, Literary Criticism, Literary Theory, Web Content, American Literature, English Literature, Historical Research, History, World History, Medieval History, American History, Strategic Planning, Management Consulting, Project Management, Nonprofits, Non-profit Board..., Non-profit Volunteer, Report Writing, Proposal Writing, Program Evaluation, Photography, Video Production, Video Editing, Documentary Production, Presentations, Public Speaking, Copy Editing
Education
Pacific University 2012 — 2014
Master's Degree, Fine Arts in Writing
Harvard University 1986 — 1991
Bachelor's Degree, Literature, cum laude
Seattle Children's April 2015 - Present
Seattle Children's January 2014 - April 2015
Premera Blue Cross January 2014 - January 2015
Calypso Healthcare Solutions April 2011 - January 2014
PartyLite November 2006 - July 2012
Norpro Inc August 2010 - December 2010
Blue Shield of California October 2002 - May 2010
Lodi Truck & Equipment April 2002 - October 2002
Skills
Training, Analysis, Customer Service, Insurance, Process Improvement, Call Centers, Research, Auditing, Outsourcing, Health Insurance, SDLC, Access, Vendor Management, Outlook, Medicare, Business Analysis, PeopleSoft, Claims Handling, Claim Investigation, Claims Resolution, Windows Services, Multitasking Skills, Coordination, Communication Skills, SharePoint, Compass, Recovery Management..., FocusPoint, Benefits Administration, Cash Handling Experience, Petty Cash, Cash Reporting, Cash Receipts, Banking, Management, Healthcare, Business Process, Administrative..., Telephone Skills, Healthcare Industry, Hospitals, Medical Billing, Data Entry, Medicaid, Spreadsheets, Managed Care, Business Process..., HIPAA, Medical Coding, Update procedures
Education
City University of Seattle 2014 — 2016
Bachelor of Science (BS), Health/Health Care Administration/Management, Junior
Heald College 2007 — 2010
Associate's Degree, Criminal Justice/Law Enforcement Administration
Blue Shield of California January 2015 - Present
Blue Shield of California August 2014 - January 2015
Blue Shield of California March 2013 - June 2014
Blue Shield of California January 2011 - March 2013
Blue Shield of California March 2010 - January 2011
Blue Shield of California March 2009 - April 2010
West Marine 2007 - 2009
West Marine 2006 - 2007
West Marine 2005 - 2006
West Marine 2003 - 2005
Skills
Cross-functional Team..., Vendor Management, Management, Marketing, Analytics, Retail, Finance, Merchandising, Pricing, Process Improvement, Time Management, Corporate Finance, Budgets, Strategic Planning, Program Management, Business Analysis, Financial Analysis, Forecasting, Health Insurance, Business Process..., Leadership, Change Management, Customer Service, Analysis, Strategy
Education
Gonzaga University 2006 — 2008
Master of Arts (M.A.), Organizational Leadership
Notre Dame de Namur University 1998 — 2002
Bachelor's degree, Communication and Psychology
Datasource Consulting December 2014 - Present
ProBuild October 2013 - November 2014
Janus Capital Group December 2010 - September 2013
SourceInfoTech August 2005 - June 2011
Kaiser Permanente July 2010 - December 2010
Sabre Holdings / Travelocity August 2009 - July 2010
Blue Shield of California May 2009 - August 2009
PNC August 2006 - April 2009
American Eagle Outfitters January 2006 - July 2006
St Petersburg Times August 2005 - December 2005
Skills
Team Leadership, Data Warehousing, Solution Architecture, Technical Project..., Project Management, Business Intelligence, Data Modeling, Informatica, IDQ, IDE, Cognos, Oracle, Microsoft SQL Server, Sybase IQ, DB2, Business Analysis, Data Warehouse..., ETL, Unix Shell Scripting, Data Analysis, Data Integration, Databases, Database Design, PL/SQL, Requirements Analysis, Requirements Gathering, Business Objects, SDLC, Enterprise Architecture, SSIS, Systems Analysis, Software Project..., Visio, Performance Tuning, Data Migration, SQL, Agile Methodologies, Erwin, Integration, T-SQL, Unix, OLAP, Agile Project Management, Business Requirements, Business Process, IT Strategy, Data Marts, Data Governance, Resource Management, IT Management
Education
University of Windsor 1999 — 2002
BCS, Software Engineering
Beaconhouse-Informatics 1997 — 1999
Diploma in Computer Sciences, Computer Science
University of Cambridge 1997 — 1999
Advance Diploma in Computer Science, Computer Sciences
Government College University, Lahore 1994 — 1996
Claremont Insurance Services April 2014 - Present
Blue Shield of California January 2012 - June 2013
Point Richmond Family Practice May 2010 - January 2012
dmg world media July 2007 - October 2008
West Corporation 2004 - 2007
Skills
Health Insurance, HIPAA, Medicare, Employee Benefits, Insurance, Healthcare, Brokers, Disability Insurance, Managed Care, Life Insurance
Education
Heald College-Concord 2009 — 2010
Associate’s Degree, Medical/Clinical Assistant
Knodemy 2014 - Present
Innovation Tri-Valley Leadership Group June 2015 - Present
Tri-Valley Startups 2014 - Present
Famtivity Inc. June 2012 - July 2014
Five9 2014 - 2014
Blue Shield of California December 2012 - December 2013
Macys.com May 2011 - December 2012
Cisco Systems July 2000 - April 2011
Perfumetics.com 2001 - 2004
Motorola January 1997 - June 2000
Skills
Agile Methodologies, SDLC, Integration, Software Development, Testing, Visio, MS Project, Release Management, JIRA, ClearCase, Product Management, Cross-functional Team..., Business Analysis, PMP, Change Control, SaaS, Quality Assurance, Strategy, Requirements Analysis, Program Management, Enterprise Software, Team Leadership, Start-ups, Management, ITIL, Software Documentation, Databases, Project Management, Software Project..., Mobile Applications, Product Development, Vendor Management, Project Planning, Test Automation, Wireless, Java, Change Management, Perl, E-commerce, Agile Project Management, Agile, online education, E-Learning, Edtech
Education
Iowa State University 1994 — 1997
BS, Computer Engineering
Houston Community College 1995 — 1996
University of California, San Francisco
MS, Project Management
Blue Shield of California Library and Learning Resource Center AssistantHeald CollegeSeptember 2011 - October 2012
Spencer Gifts August 2007 - February 2008
Skills
Excel, Access, Outlook, PowerPoint, Data Entry, Word, Customer Service, Microsoft Office, Administration, Problem Solving, Retail, Typing, Planning, Telephone Skills, Spreadsheets, QuickBooks, Cpr Certified, 10 Key, Interpersonal..., Teamwork, Medical Terminology, Office Administration, Phone Etiquette, Microsoft Word, Windows 7, Appointment Scheduling, Administrative..., Microsoft Excel, Teaching, Inventory Management, Tutoring, Team-oriented, Clerical Skills, Medical Records, Project Planning, Microsoft Office 2007, Office Management, Customer Satisfaction, Research, Fax, Cashiering, Time Management, System Administration, Phone Skills, Microsoft Publisher, Organization &..., Staff Development, Office Equipment, Resume Writing, Event Planning
Education
Heald College-Stockton 2012 — 2012
Associates Degree, Medical Office Manager
Heald College-Stockton 2010 — 2012
Medical Office Administration
Eastern Idaho Technical College Foundation October 2013 - Present
Idaho National Laboratory June 2012 - October 2013
Idaho National Laboratory April 2010 - June 2012
Financial Advisory Firm - Wealth Management August 2009 - March 2010
LifeMasters Supported SelfCare July 2006 - July 2009
Blue Shield of California June 2005 - February 2006
Blue Shield of California June 2002 - June 2005
Skills
Microsoft Office, Customer Relations, Coordinating Events, Event Management, Excel, Healthcare, Government, Logistics, Lotus Notes, Google, Social Media, Change Management, Accreditation, Purchasing, Web, College Recruiting, Governance, Motivational..., Team Motivator, Exercise, Microsoft Excel, Labor Relations, Grievance Arbitrations, Unfair Labor Practice..., Document Drafting, Union Grievances, Employee Benefits, Human Resources, Event Planning, Visio, Customer Service, PowerPoint, Training, Applicant Tracking..., PeopleSoft, Process Improvement, Outlook, Employee Relations, Personnel Management, Talent Acquisition, Access, Management, Payroll, Community Outreach, Social Media Marketing, Contract Negotiation, Building Relationships, Website Updating, Non-profit Volunteer, Business Networking
Education
University of Phoenix- Roseville campus 2002 — 2004
BS, Business Management
Heald College 2000 — 2002
AA, Business Software Applications
Idaho State University 1998 — 1998
n/a, General studies
Saint Joseph's Hospital May 2006 - Present
Blue Shield of California 2000 - 2004
Skills
BLS, Hospitals, EMR, Healthcare Management, Patient Safety, Healthcare, Inpatient, ACLS, EKG, Clinical Research, Nursing, Healthcare Information...
Education
Grand Canyon University 2011 — 2013
BS in Health Sciences: Professional Development and Advance Patient Care, Professional Development and Advance Patient Care
Blue Shield of California May 2015 - Present
Trans-Atlantic Environmental, Inc. August 2010 - May 2015
Dignity Health - Mercy General Hospital June 2007 - January 2010
Skills
Healthcare, Hospitals, Clinical Research, Healthcare Management, Data Analysis, Customer Service, Microsoft Office, Process Improvement, System Administration, Microsoft Excel, Microsoft Word, Team Building, Physicians, Patient Safety, Leadership, Management, Program Management, Operations Management, Budgets, Policy, Access, Software Documentation, Security, Analysis, Training, Strategic Planning, Testing, Research, Healthcare Information..., Documentation, Computer Security, Information Security, Project Management, Strategy, SDLC, Business Analysis, Change Management, HIPAA, Negotiation, Business Strategy, Information Assurance, Consulting
Education
National University 2013 — 2014
Master of Science in Cyber Security and Information Assurance, Specialization in Ethical Hacking & Pen Testing
National University 2011 — 2013
Bachelor of Science (BSc), Allied Health
Heald College 2008 — 2010
Associate of Arts (A.A.), Information Technology
Creative Financial Staffing/ UTHSC October 2012 - September 2014
Resource Staffing/Lakewood Church October 2010 - September 2011
Blue Shield of California May 2000 - June 2010
Skills
Outlook, HIPAA, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Medical Terminology, Data Analysis, Software Documentation, Healthcare, Health Insurance, Medicare, Customer Service, Data Entry, Healthcare Information..., Training, Hospitals, Healthcare Management
Education
Houston Community College 2013 — 2017
Pharmacy Tech Certificate, Pharmacy Technician/Assistant
St Paul's High 1989 — 1993
general, General Studies
Conifer Health Solutions September 2015 - Present
Concentra April 2013 - June 2015
Blue Shield of California August 2012 - March 2013
Blue Shield of California April 2011 - July 2012
Blue Shield of California 2006 - April 2011
Blue Shield of California September 2004 - October 2006
Blue Shield of California July 2000 - August 2004
Health Systems Design January 2000 - June 2000
Health Systems Design April 1998 - January 2000
Health Systems Design May 1996 - April 1998
Skills
Healthcare Information..., IT Strategy, HIPAA, Vendor Management, SDLC, Healthcare, Applications Software..., Information Management, Quality Assurance, Release Management, IT Outsourcing, Program Management, IT Infrastructure..., Cross-functional Team..., Integration, Enterprise Architecture, Process Improvement, Project Management, Business Intelligence, Management, Governance, Product Management, IT Management, Outsourcing, ITIL, Data Warehousing, Information Technology, Strategy, Enterprise Software, Leadership, Software Development, Change Management, Business Process
Education
University of Southern California
B.S., Business Administration, Corporate Finance & Investments
Golden Gate University
MBA, Health Services Administration
UC Berkeley Haas School of Business 2005 — 2005
Executive Education, CIO Institute
Stanford GSB 2012 — 2012
Executive Education, CTO Institute
Blue Shield of California September 2012 - Present
Blue Shield of California October 2010 - September 2012
Skills
SDLC, Vendor Management, Process Improvement, Software Documentation, Health Insurance, Active Directory, Business Analysis, ITIL, Requirements Gathering, Visio, Technical Support, IT Management, Troubleshooting, Disaster Recovery, IT Operations
Education
Heald College 2004 — 2006
AS, Information Technology
Oakwood Worldwide January 2013 - Present
Comcast Cable January 2010 - January 2012
Washington Mutual Bank January 2003 - November 2009
Blue Shield of California January 2001 - January 2003
Education
Heald College 1999 — 2001
Computer Business
(GEICO Staff Counsel) Law Office of Catherine A. Walsh January 2015 - Present
Kern, Noda, Devine & Segal April 2013 - December 2014
Attorney at Law May 2012 - March 2013
Golden Gate University School of Law August 2008 - July 2011
Dignity Health - St. John's Regional Medical Center & St. John's Pleasant Valley Hospital January 2006 - March 2011
Cornell Companies, Inc. (The GEO Group, Inc.) June 2005 - January 2006
Blue Shield of California March 2003 - June 2005
Hitachi America, Ltd. November 2000 - June 2002
Skills
Litigation, Employment Law, Criminal Law, Legal Writing, Legal Research, Westlaw, Immigration Law, Human Resources, Employee Relations, Mediation, Corporate Law, Lexis, Commercial Litigation, Intellectual Property
Education
Golden Gate University, School of Law 2008 — 2011
J.D.
University of California, Los Angeles
Professional Management Certificate
University of California, Santa Barbara
B.A.
UCSF Medical Center June 2011 - Present
Blue Shield of California February 2011 - May 2011
Palo Alto Medical Foundation December 2001 - December 2010
Skills
BLS, Healthcare, Medicine, Nursing, Patient Education
Education
Gurnick Academy of Medical Arts 2006 — 2007
LVN
Gilead Sciences January 2014 - Present
ADP March 2007 - December 2013
T-Mobile April 2006 - February 2007
Blue Shield of California March 2005 - March 2006
Club One February 2001 - August 2004
Skills
Payroll, ADP Payroll, Training, Employee Benefits, Process Improvement, HRIS, Project Management, Coaching, Performance Management, Business Process, Account Management, Vendor Management, Customer Service, Change Management, Outlook, Organizational..., Microsoft Excel, Time Management, Business Process..., Business Analysis, Expectations Management, Cross-team Collaboration, Small Group..., Operational Process..., Team Building, PowerPoint, Transition Management, Team Management, Workforce Management, Outsourcing, Management, PeopleSoft, Microsoft Office, Deferred Compensation, Project Planning, Project Leadership, Cross-functional Team..., Multi-state Payroll..., Client Relations, Net Promoter Score
Education
Golden Gate University, Edward S. Ageno School of Business 2015 — 2016
Executive MBA candidate, Business Administration and Management, General
Pennsylvania State University
Bachelor of Science, Organizational Leadership
Bellevue College
Associate of Arts & Sciences, Communication Studies
Blue Shield of California May 2015 - Present
MAXIMUS January 2015 - March 2015
n/a - currently unemployed August 2013 - January 2015
Pomeroy IT Solutions May 2008 - July 2013
Securitas Security Services USA, Inc. April 2006 - April 2008
Skills
Troubleshooting, Computer Hardware, Technical Support, Active Directory, Windows XP, Windows Vista, Windows 7, Windows Server, Software Documentation, Networking, Lotus Notes, SharePoint, Windows, Security, Data Center, Hardware, Storage, Microsoft Office, Customer Service, Access, Databases, Microsoft Excel, Project Management, NetBackup, Mainframe, IBM Mainframe, Unix
Education
Heald College-Rancho Cordova 2003 — 2005
Associate of Arts and Sciences (A.A.S.)
Blue Shield of California September 2011 - Present
EK Health Services December 2010 - October 2011
Children First Medical Group November 2007 - September 2010
Sharron A. Mackey January 2006 - January 2008
Health Net 2006 - 2008
Coram Health Care Systems April 2005 - January 2006
Blue Cross of California/State Sponsored July 2000 - April 2005
Interplan Corporation October 1998 - February 2000
Foundation Health Systems October 1997 - October 1998
First Health Corporation July 1995 - October 1997
Skills
University of Phoenix -..., United States Air Force...
Education
Golden Gate University 1992 — 1993
M.P.A., Health Services Management
l993 1989 — 1993
M.H.S, Health Services Management
l
M.P.A, Public Administration
Blue Shield of California July 2015 - Present
Blue Shield of California December 2013 - Present
Aetna April 2011 - November 2013
Perspectives of Differences Diversity Training and Consultation for Health Professionals January 2000 - December 2011
Aetna, INC. July 2010 - May 2011
UnitedHealth Group October 2009 - July 2010
Aetna Health Plans October 2003 - October 2009
San Francisco Health Services Board June 1999 - June 2004
Health Plan of San Mateo June 2001 - October 2003
Community Health Network, SF Dept Pub Health January 1998 - June 2001
Skills
Leadership, Team Building, Strategic Partnerships, Health Policy, Spokesperson, Health access, Wellness Strategies, Clinical Monitoring, Full project lifecycle..., Strategic Communications, Operating Budgets, Grantsmanship, Cost Control, Case Managment, Chronic Care Management, Disease Management, Medicare and Medicaid..., System Development, Resource Development, Staff Development, Performance Management, Benefits Negotiation, Risk Assessment, Risk Management, Quality Management, Healthcare Management, Managed Care, Healthcare Industry, Internal Medicine, Hospitals, Healthcare, EHR, Management, Analysis, Healthcare Information...
Education
Harvard Medical School
MD
University of California, Berkeley
MPH
University of California, Irvine
B.S.
WellPoint November 2013 - Present
Blue Shield of California February 2013 - August 2013
Kaiser Permanente Health Plan, Oakland August 2009 - January 2012
Children's Hospital Oakland Research Institute 2012 - 2012
Kaiser Permanente January 2001 - January 2002
Kaiser Permanente January 1999 - January 2001
Kaiser Permanente January 1998 - January 1999
Kaiser Permanente January 1995 - January 1997
Kaiser Permanente Foundation Hospital January 1994 - January 1995
Wells Fargo Bank January 1992 - June 1992
Skills
Healthcare, Analytics, Management, Data Management, Healthcare Information..., SAS, Leadership, Program Management, SQL, Analysis, EHR, SAS programming, Statistics, Data Mining, Data Analysis, Medical Information..., Healthcare Consulting, Informatics, Training, Business Intelligence, Financial Modeling, Healthcare Industry, Medicare, EMR, Statistical Modeling, HIPAA, Managed Care, Hospitals, Predictive Analytics, Consulting, Healthcare Management, Revenue Cycle, Data Quality, Public Health, Integration, Databases, Strategy, Data Integration, SAS Programming
Education
Golden Gate University 1983 — 1987
MBA, Finance, General
MSUniversity of Wisconsin, Madison 1973 — 1978
Bachelor of Science (B.S.), Sociology
BAUniversity of Oklahoma 1969 — 1973
Bachelor of Arts (B.A.), Sociology
SCS Global Services April 2011 - Present
Blue Shield of California January 2010 - April 2011
Independent Consultant August 2005 - April 2011
Sierra at Tahoe November 2001 - April 2005
Skills
Food Safety, Project Management, Crop Protection, Technical Analysis, Analytical Validation, Environmental Compliance, Best Practices, Organic Certification, Strategic Planning, Product Certification, Business Process..., Operating Budgets, Integrated Pest..., Change Management, Management Consulting, Business Analysis, Business Strategy
Education
Humboldt State University 2006 — 2009
Bachelor of Science (BS), Environmental Biology
Lake Tahoe Community College
Associate of Science (A.S.), Natural Sciences
Blue Shield of California October 2013 - Present
Blue Shield of California September 2011 - September 2013
BlackRock 2009 - September 2011
BGI March 2001 - December 2009
Resource Phoenix January 2001 - March 2001
Diaspark Inc (a consulting company) November 1997 - January 2001
Suvi Information Systems August 1997 - October 1997
Sarabhai Electronics Limited April 1996 - August 1997
Skills
JUnit, JSP, XSLT, Unix Shell Scripting, WebSphere Message Broker, Websphere DataPower, Websphere MQ, Java, Sybase ASE, Oracle, Tortoise SVN, Spring, Ant, JBoss, WebSphere Application..., Maven, WebSphere MQ, JBoss Application Server, Perl, Sybase, DataPower, Message Broker, Software Development, CVS, SQL, Websphere, Databases, Unix, XML, Middleware, Enterprise Architecture, SOAP, UML, Web Services, Agile Methodologies, ESB, Hibernate, Java Enterprise Edition, Subversion, Shell Scripting, Weblogic, Tomcat, Servlets, EAI, SOA, JDBC, Struts, JMS, DB2, PL/SQL
Education
Gulbarga University 1991 — 1995
Bachelor of Engineering, Computer Science
Demonstration Multipurpose School 1984 — 1991
Science and Mathematics (XII)
Blue Shield of California September 2004 - October 2011
CA DVBE Alliance 2009 - 2011
Skyline College 2000 - 2011
Seton Medical Center 1986 - 2011
National Council of Asian American Business Associations (NCAABA 2004 - 2010
ASTRA 2007 - 2009
American Indian Chamber of Commerce of California 2004 - 2009
Northern California Minority Supplier Development Council 1998 - 2008
Pacific Gas and Electric 1965 - 2004
City of Pacifica 1990 - 1994
Skills
Supplier Diversity, Strategic Planning, Program Management, Team Building, Project Management, Change Management, Public Speaking, Process Improvement, Training, Vendor Management, Fundraising, Leadership, Contract Negotiation, Coaching, Management, Government, Analysis, Strategy, Nonprofits, Contract Management, Organizational..., Project Planning, Proposal Writing, Leadership Development, Entrepreneurship, Management Consulting, Cross-functional Team..., Business Development, Recruiting, Public Relations, Policy, Start-ups, Small Business, Business Strategy, Team Leadership, Procurement, Budgets, New Business Development, Operations Management, Negotiation, Human Resources, Marketing, Executive Management, Business Planning, Time Management, Business Process..., Healthcare, Customer Service, Sales, Executive Coaching
Education
Gonzaga University
Western Health Advantage September 2013 - Present
HealthCompare/Word and Brown September 2009 - January 2011
Blue Shield of California May 2009 - September 2009
eHealthInsurance January 2000 - May 2009
Contemporary Insurance May 1997 - January 2000
Skills
Health Insurance, Medicare, Call Center, Insurance, Employee Benefits, Account Management, Customer Satisfaction, Call Centers, Strategic Planning, Disability Insurance, Sales Management, Customer Service, Managed Care, Healthcare, Process Improvement, Management, Sales, CRM, Life Insurance, Customer Retention, Small Business, Leadership, Training, Business Development, Team Building, Lead Generation, Recruiting, Direct Sales, Salesforce.com, Selling
Education
Heald College 1996 — 1997
Associate, Applied Science - Computer Business Administration
Self-employed June 2012 - Present
Speechless Studios December 2008 - Present
Blue Shield of California April 2011 - June 2012
Intuit July 2010 - April 2011
QuinStreet September 2005 - June 2006
Affinity Solutions September 2002 - July 2005
marchFIRST September 1999 - March 2001
Skills
Content Strategy, Copywriting, Information Architecture, User Experience, Content Development, Web Content, Strategy
Education
The School of the Art Institute of Chicago 2006 — 2008
Master of Design, Object Design
Haverford College 1994 — 1998
B.A., Sociology
Walmart 2011 - Present
The Coca-Cola Company 2009 - 2011
Blue Shield of California 2006 - 2009
The Martin-Brower Company 2004 - 2006
McKesson 2000 - 2004
US Equal Employment Opportunity Commission 1996 - 1999
US Department of Labor 1989 - 1996
Contra Costa County Mosquito Abatement District 1983 - 1988
Skills
Talent Management, Employee Relations, Performance Management, Employee Engagement, Labor Relations, Team Building, Succession Planning, Conflict Resolution, Coaching, Change Management, Workforce Planning, Executive Coaching, Strategic Planning, Policy, Talent Acquisition, Organizational..., Leadership Development, HR Policies, HR Strategy, Investigations, Organizational..., Mediation, Performance Improvement, Organizational Design, Union Avoidance, Workers Compensation, Career Development, Organizational Change, Mentoring, Compensation, Talent Development, Human Capital Management, Talent Assessment, Change Leadership, Culture Change, Conflict Management, Legal Compliance, Employee/Labor Relations
Education
Golden Gate University, School of Law
JD, Law
San Diego State University-California State University
BA, English
University of California, Berkeley
Personal Insurance Federation of California January 2014 - Present
Personal Insurance Federation of California February 2011 - January 2014
Blue Shield of California July 2009 - February 2011
Governor's Office of the Insurance Advisor July 2008 - July 2009
Governor's Office of the Insurance Advisor February 2007 - June 2008
Office of Governor Arnold Schwarzenegger March 2006 - February 2007
Office of Governor Schwarzenegger - Cabinet Affairs October 2005 - March 2006
John Vasconcellos Legacy Project June 2005 - January 2006
California State Student Association July 2004 - June 2005
Humboldt State University June 2002 - May 2005
Skills
Public Policy, Policy Analysis, Policy, Government, Public Speaking, Political Campaigns, Legislative Relations, Politics, Strategic Communications, Fundraising, Legislation, Grassroots Organizing, Social Media, Organizational..., Research, Mediation, Program Management, Legislative Affairs, Public Affairs, Political Consulting, Governmental Affairs, State Government, Legislative Research, Political Science, Political Communication, Grassroots
Education
University of the Pacific - McGeorge School of Law 2013 — 2017
Juris Doctorate, Tax Concentration
Humboldt State University 1999 — 2005
BA, Political Science & Business Administration
Arcata High School 1995 — 1999
Blue Shield of California August 2014 - Present
LANscape Diagnostic September 2012 - Present
Pacific Gas and Electric Company June 2013 - June 2014
The Goodyear Tire & Rubber Company August 2012 - June 2013
WPUSD 2013 - 2013
Best Buy October 2011 - August 2012
AmeriGas November 2011 - April 2012
Sprint Nextel November 2007 - October 2009
AT&T July 2006 - October 2007
Target March 2005 - July 2006
Skills
Network Security, Network Administration, Sales, Technical Support, Computer Hardware, Computer Software..., Databases, Customer Retention, Troubleshooting, Customer Service, Customer Satisfaction, Networking, Software Installation, Windows XP, XP, Windows Server, Windows 7, Hardware, Operating Systems, Disaster Recovery, Citrix, Computer Security, Active Directory, Process Improvement, System Deployment, Software Documentation, Microsoft Excel, Windows, System Administration, Wireless, Printers, Call Centers, Microsoft Office, Antivirus, Training, Microsoft Exchange, Retail, Team Building, Data Entry, Computer Repair, Remote Desktop, Lotus Notes, VMware, Laptops, TCP/IP, Information Technology, Routers, VPN, Wireless Networking, Windows Vista
Education
Heald College 2010 — 2013
Associate of Arts and Sciences (A.A.S.), Information Technology/ Network Security
Heald College 2013 — 2013
Associate of Arts and Sciences (A.A.S.), Information Technology/ Network Administration
University of Phoenix 2005 — 2006
Business Administration
Blue Shield of California September 2008 - Present
Blue Shield of California June 2008 - Present
Beutler Corporation November 2004 - April 2008
Health Net Federal Services March 2004 - November 2004
Nordstrom May 2001 - January 2002
Donald Celli & Associates September 1999 - December 2000
Ecorp October 1996 - August 1997
Garbeau's Dinner Theatre December 1995 - July 1996
American River College August 1995 - April 1996
Skills
Microsoft Office, Healthcare, Process Improvement, Recruiting, Invoicing, Public Speaking, Microsoft Excel, Medical Terminology, Data Analysis, Sales, Training, Customer Service, Data Entry
Education
Heald College 2002 — 2004
AAS, Business Software Applications
Cigna International August 2010 - Present
American General Life Companies 2006 - August 2010
Blue Shield of California 1990 - 1999
Skills
Account Management, Disability Insurance, Employee Benefits, Health Care Reform, Health Insurance, Healthcare, Insurance, Team Building, Underwriting, Brokers, Managed Care, Benefits Administration
Education
Howard University 1983 — 1987
Bahelor of Arts, English
Ray Morgan Company July 2013 - Present
Blue Shield of California January 2012 - June 2013
Finance & Thrift October 2008 - August 2009
Finance & Thrift October 2008 - August 2009
Citifinancial May 2004 - June 2008
Citifinancal May 2004 - June 2008
Skills
Customer Service, Underwriting, Loans, CPT, HIPAA, ICD-9, Medical Terminology, Medical Billing, Phlebotomy, Medical Records, Medical Coding, Time Management, HCPCS, EMR, Medical Assisting, EKG, Healthcare, Vital Signs, Medicare, Medicine
Education
Heald College 2010 — 2012
AAS Degree, Medical Assisting
Heald College 2009 — 2012
AS, Medical Assistant
Union Bank October 2011 - Present
Wipro Technologies March 2010 - September 2011
Johnson & Johnson 2010 - 2011
Blue Shield of California August 2009 - March 2010
Symentec Corp. January 2009 - July 2009
Softpath System LLC February 2008 - December 2008
Skills
Data Warehousing, Business Intelligence, Data Analysis, Integration, Informatica, ETL, Erwin, Dimensional Modeling, Teradata, Data Modeling, Unix Shell Scripting, Data Integration
Education
University of North Carolina at Charlotte 2006 — 2007
MS, Computer Science
Gujarat University 2001 — 2005
BE, Information Technology
Blue Shield of California April 2004 - Present
National Imaging Associates 2000 - 2004
Pacific Partners Management Services, Inc. 1997 - 1999
Skills
Healthcare, Healthcare Information...
Education
Grinnell College
BA, Sociology
Kaiser Permanente September 2014 - Present
Heald College January 2010 - 2012
Blue Shield of California January 2011 - March 2011
Financial Center Credit Union May 2010 - November 2010
San Joaquin County Substance Abuse August 2009 - December 2009
Skills
Acting, Photography, Cold Reading, Theatre, Auditing, Improvisation, Filing, Phone Etiquette, Public Speaking, Peer Mentoring, Microsoft Office, Data Analysis, Data Entry, Critical Thinking, English Grammar, Foreign Languages, Singer-songwriter
Education
Heald College 2010 — 2012
Associate's degree, Accounting
Medtronic June 2014 - Present
Centrana Health October 2012 - September 2013
Medtronic June 2013 - August 2013
ZS Associates August 2010 - June 2012
PwC June 2009 - August 2009
UCLA Health Sciences Media Relations and Marketing January 2008 - June 2009
Blue Shield of California June 2008 - September 2008
Durect Pharmaceutical Company June 2007 - September 2007
Skills
Data Analysis, Statistics, Microsoft Excel, Microsoft Word, Data Analytics, Market Research, Analytics, PowerPoint, Management Consulting, Qualitative Research, Business Analytics, Analysis, Leadership, Competitive Analysis, Strategy
Education
Harvard School of Public Health 2012 — 2014
Master of Science (M.S.), Health Policy and Management
UCLA 2006 — 2010
B.S., Psychobiology, Public Health Minor
Blue Shield of California December 2011 - July 2015
Safeway September 2005 - April 2011
IVT, Inc. July 2003 - September 2005
PeopleSoft January 2000 - July 2002
Novell December 1996 - December 2000
Central & South West Services, Inc. May 1980 - December 1996
Skills
Vendor Management, IT Strategy, IT Management, Enterprise Architecture, Cross-functional Team..., Virtualization, Information Technology, SaaS, Enterprise Software, Infrastructure, Telecommunications, Change Management, ITIL, Management, Disaster Recovery, Leadership, Executive Management, Integration, Program Management, SDLC, Business Intelligence, IT Service Management, Business Analysis, IT Operations, Security, Software Development, Networking, Cloud Computing
Education
Harvard Business School
University of Texas
Bachelor’s Degree
Salesforce October 2014 - Present
TRUSTe April 2013 - October 2014
Blue Shield of California March 2012 - February 2013
Blue Shield of California August 2011 - March 2012
Blue Shield of California August 2008 - August 2011
Wells Fargo Bank August 2007 - August 2008
JP Morgan Chase November 2005 - August 2007
CAMICO Mutual Insurance Company April 2001 - November 2005
Skills
Managed a..., Segmentation strategy, Cross functional..., Product Marketing, Budget Management, Product Development, Segmentation, Budgets, Product Management, Marketing Management, Process Improvement, Cross-functional Team..., Strategic Planning, Project Management, Strategy, Direct Marketing, Marketing Strategy, Integrated Marketing, Marketing Communications, Marketing, Management, Leadership, Healthcare, Customer Insight, Market Planning, CRM, Brand Management, Email Marketing, Digital Marketing, Online Marketing, Online Advertising, Salesforce.com, Lead Generation, Multi-channel Marketing, B2B, Social Media Marketing, Brand Development, Business Strategy, Program Management, Competitive Analysis, B2B2C, Mobile Marketing, SEM, Business Development, Social Media
Education
Golden Gate University 2003 — 2005
Master of Business Administration (M.B.A.)
University of San Francisco 1997 — 2001
Bachelor's degree, Marketing
University of San Francisco 1997 — 2001
Bachelor's degree, Finance
Edifecs April 2014 - Present
Edifecs May 2012 - March 2014
Blue Shield of California September 2011 - April 2012
HCL Technologies December 2010 - April 2012
Infosys Technologies Ltd July 2009 - November 2010
Aetna 2005 - November 2010
Infosys Technologies Ltd 2004 - June 2009
Skills
Business Analysis, CRM, Strategy, Integration, SDLC, Leadership, Requirements Analysis, Business Intelligence, Vendor Management, Pre-sales, Requirements Gathering, Business Requirements, Data Warehousing, Business Process, Software Project..., User Acceptance Testing, Agile Methodologies, Solution Architecture, PMP, Enterprise Architecture, IT Strategy, Visio
Education
Govind Ballabh Pant Krishi Evam Praudyogik Vishwavidyalaya 2000 — 2004
Blue Shield of California August 2010 - Present
Manteca Trailer & Camper, Inc. May 2010 - August 2010
Polkinghorne & Sereno CPA Office February 2010 - April 2010
DeBruin Construction February 2009 - May 2009
Nakashima Golf Inc. June 2008 - February 2009
Education
University of phoenix 2010 — 2011
Business Administration
Heald College 2007 — 2010
El Concilio Family Services April 2012 - Present
Marquis Entertainment Inc. July 2008 - Present
Blue Shield of California July 2006 - April 2008
Cellular Solutions November 2004 - July 2006
World Page Wireless April 2002 - November 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets
Education
Heald College-Stockton 2010 — 2013
Associate of Arts (AA), Criminal Justice and Corrections
San Joaquin County Office of Education 2010 — 2011
GED, General Education
SCM PSiO August 2015 - Present
Blue Shield of California June 2009 - January 2015
Education
Heald College-San Francisco 2008 — 2010
Associate's degree, Business Computer Software
St. MICHAEL's College 1984 — 1997
Elementary & High School, High School
Kaiser Permanente January 2012 - Present
Dameron Hospital Association April 2009 - December 2012
Blue Shield of California May 1998 - January 2001
Skills
Healthcare, Nursing, Patient Education, Registered Nurses, Hospitals, BLS, Critical Thinking, Inpatient, Medicine, Patient Safety, ACLS, HIPAA, Medical-Surgical, CPR Certified
Education
Grand Canyon University 2011 — 2013
Bachelor of Science Nursing, Registered Nursing/Registered Nurse
Merced College 2005 — 2008
Associate of Science (AS), ADN: Nursing
Microsoft June 2009 - Present
Yahoo! September 2007 - June 2009
Blue Shield of California June 2006 - September 2007
Blue Cross 2001 - 2006
Skills
Mobile Devices, Cross-functional Team..., Start-ups, Market Research, Strategic Partnerships, Product Management, Customer Insight, Product Development, Business Strategy, Management Consulting, Strategic Planning, Management, Team Leadership, Executive Management, Digital Media, Marketing Strategy, Digital Strategy, Operations Management, Product Marketing, Search, Social Media, Organizational..., Global Management, Mobile Games, Casual Games, Video Games, Online Advertising, Corporate Development, Mobile Commerce, Mobile, Online Video, Music, Local Search, Deals, Mobile Search, Web Strategy, Mobile Strategy, Vertical Search, Mobile Entertainment, Virtual Goods, Commerce, Augmented Reality, Tablets, ecommerce, Business Management, Product Strategy, NUI, Gesture Recognition, Multi-touch, Data Science
Education
Stanford University Graduate School of Business 2008 — 2008
Harvard Business School 2007 — 2007
Northwestern University - Kellogg School of Management 2006 — 2006
University of Washington 1997 — 2000
Doctorate
Santa Clara University
UMR, United Health Group August 2012 - Present
Lifeprint, United Health Group October 2010 - August 2012
Blue Shield of California January 2007 - October 2010
Tanner Community Development Corporation January 2006 - December 2006
University of Phoenix August 2005 - December 2005
Maricopa County Dept. of Public Health May 2003 - August 2005
Maricopa County Dept. of Public Health April 2001 - May 2003
Skills
HR and Staffing..., MS Office Suite (Word,..., Meeting management and..., Issue Resolution and..., Training coordination, SharePoint, Knowledge and..., Training, ICD-9, Process Improvement, Program Management, Access, Microsoft Word, Budgets, Issue Resolution, Coordination, Human Resources, Community Outreach, Visio, Microsoft Excel, Staffing Coordination, Software Documentation, Troubleshooting, Concur, Project Management, Outlook, Change Management, Customer Service, Data Entry, Leadership, HIPAA, Administrative..., Vendor Management, Management, Office Management, Team Building, Healthcare, Lotus Notes, Staff Development
Education
Grand Canyon University 2010 — 2012
Bachelor of Science, Applied Management
Career Coach Consulting 2013 - Present
Morel Wines August 2005 - Present
Haas School of Business, University of California, Berkeley 1999 - June 2013
Diablo Valley College and Contra Costa College 1980 - 2002
Lee Hecht Harrison 1994 - 1999
Montgomery West (Executive Search Firm) 1992 - 1994
Blue Shield of California 1988 - 1991
Blue Shield of California 1984 - 1987
Associacion Nacional Pro Personas Mayores 1983 - 1984
American Association of Retired Persons 1979 - 1982
Skills
Career Counseling, Career Development, Coaching, Career Management, Interviews, Recruiting, Strategy, Program Management, Management, Leadership, Leadership Development, Nonprofits, Organizational..., Higher Education, Marketing, Start-ups, Research, Entrepreneurship, Public Speaking, Workshop Facilitation, Executive Career..., Seminar Leader, Group..., Interview Skills...
Education
Hudson Institute of Coaching, Santa Barbara, CA
Certified Coach of Executives and Organizational Systems
JFK University Graduate School of Management
MA, Management, Career Development
Humboldt State University
BA Psychology, Industrial and Organizational Psychology
Ahf Pharmacy as a Contract Pharmacy Technician January 2015 - April 2015
Blue Shield of California September 2014 - October 2014
City & County of San Francisco March 2014 - September 2014
Office Depot October 2013 - February 2014
Nelson Staffing August 2007 - March 2008
Dolby Laboratories October 2007 - December 2007
Pharmacare Pharmacy December 2005 - April 2006
Under One Roof January 2004 - March 2004
Skills
Outlook, Sales, Customer Service, Nonprofits, PowerPoint, Social Networking, Office Management, Teamwork, Excel, Windows, Multi-line Phone, Rx, Self-driven, Computer Application..., Prior Authorization, Public Speaking, Microsoft Excel, Training
Education
Golden Gate University 2007 — 2011
BA, Business Mgt.
Silicon Valley College 1999 — 2000
AS Degree, Pharmacy Technician
Kaiser Permanente July 2015 - Present
Blue Shield of California December 2013 - July 2015
Blue Shield of California October 2013 - December 2013
CVS Pharmacy November 2011 - October 2013
CVS Pharmacy October 2011 - October 2011
Kaiser Permanente June 2011 - July 2011
Target Pharmacy January 2011 - February 2011
Lucky Supermarket July 2010 - December 2010
Lucky Supermarket November 2009 - July 2010
Taco Bell July 2009 - November 2009
Skills
Customer Service, Pharmacy, Telephone Skills, Time Management, Data Entry, Microsoft Word, Outlook, PowerPoint, Prescription, Teamwork, 10 Key, Adaptation, Administration, Critical Thinking, Human Resources, Insurance, Leadership, Medical Billing, Medical Terminology, Medicare Part D, Medication Therapy..., Pharmacy Automation, HIPAA, Healthcare, Pharmacy Technicians, Bilingual, Computer Literate, Fast Learner, Highly Adaptable
Education
Heald College 2010 — 2011
Associate of Arts and Sciences (AAS), Pharmacy Technology, 4.0
Saint Vincent's College 2005 — 2009
Bachelor of Science (BS), Business Administration. Concentration: Management, 3.4
Blue Shield of California April 2015 - Present
Blue Shield of California October 2013 - April 2015
Blue Shield of California June 2012 - October 2013
Sasaki Associates March 2008 - February 2012
Transport for London January 2007 - December 2007
Allston Development Group May 2005 - December 2006
Skills
Project Management, Strategic Planning, Program Management, Project Planning, Data Analysis, Cross-functional Team..., Market Research, Business Analysis, Sustainability, Competitive Analysis, Proposal Writing, Analysis, Financial Modeling, Product Development, Business Development
Education
University of California, Berkeley, Haas School of Business 2010 — 2013
MBA, Business Administration
Harvard University 2003 — 2005
Master's degree
Tufts University
Bachelor of Arts (B.A.)
Western Health Advantage March 2015 - Present
Western Health Advantage September 2013 - March 2015
River Oaks Medical Group April 2013 - August 2013
Linder Pyschiatric Group February 2013 - March 2013
Sierra Storage Center August 2012 - February 2013
Blue Shield of California January 2008 - December 2011
Bank of America June 2004 - January 2008
Skills
Accounting, Accounts Payable, Accounts Receivable, Insurance, Medical Billing, Medicare, Microsoft Excel, Health Insurance, HIPAA, Access, Call Centers, Employee Benefits, Managed Care, Customer Service, Claim, Provider Relations, HMO, Outlook, Healthcare, 10 Key, Telephone Skills, Team Building
Education
Heald College-Roseville 2011 — 2013
Associate of Arts and Sciences (AAS), Medical Office Administration
Unified Social September 2015 - Present
GE Global Research (Techworkers contractor) July 2014 - May 2015
Navis June 2013 - July 2014
CA Technologies April 2011 - May 2013
Mediaplex August 2010 - April 2011
Blue Shield of California March 2009 - August 2010
AT&T July 2004 - March 2009
Webnettrak September 2003 - July 2004
Skills
Software Architectural..., Design Patterns, Software Development, Web Applications, Cloud Computing, HTML5, Play Framework, GWT, JavaScript, Web Services, REST, SOA, Java, Spring, Java Enterprise Edition, JSP, JUnit, Java Performance, Tomcat, OSGi, Websphere, JBoss Application Server, Ant, Maven, XML, Databases, Oracle, Oracle PL/SQL..., Teiid, PL/SQL, SQL, Hibernate, JDBC, Unix Shell Scripting, Scrum, Servlets, Shell Scripting, Git, Pivotal, Cloud Applications, MySQL, Spring Framework, Agile Methodologies
Education
Gubkin Russian State University of Oil and Gas (former Moscow State Academy of Oil and Gas)
MSc in Geophysics, Seismic Exploration
Wells Fargo April 2015 - Present
Wells Fargo March 2014 - April 2015
Safeway October 2013 - March 2014
Blue Shield of California September 2012 - October 2013
Matrix Medical Network September 2011 - August 2012
EBP February 2011 - September 2011
Big Picture Coaching December 2007 - November 2008
Skills
Project Portfolio..., Project Management, System Administration, Database Administration, Project Coordination, Executive..., Administrative..., Email Marketing, B2B, Direct Marketing, Real Estate Financing, Online Advertising, SEM, Telecommunications, SEO, Web Marketing, E-commerce, Buzz Marketing, Information Technology, Display Advertising, Social Media Marketing, Marketing, Event Planning, Real Estate, Management, Microsoft Office, Business Analysis, Customer Service, Leadership, Process Improvement, Program Management, Strategic Planning, Vendor Management, Visio
Education
Heald College 2002 — 2004
Associate of Arts and Sciences (A.A.S.), Business Administration, Management and Operations
University of Phoenix
Business Management
HTMS, an Emdeon Company October 2014 - Present
Health Net July 2013 - October 2014
Blue Shield of California April 2012 - May 2013
HTMS July 2011 - April 2012
Benu August 2005 - March 2011
Kaiser Permanente 1997 - 2005
Mature Well 1996 - 1997
Saint Mary's Health Network 1994 - 1996
TakeCare/FHP 1992 - 1994
PacifiCare Health Systems 1984 - 1992
Skills
Strategy, Product Development, Management, Marketing, Team Building, Marketing Communications, Health Insurance, Managed Care, Healthcare, Medicare, Insurance, Healthcare Consulting, Healthcare Industry, Strategic Planning, Employee Benefits, Healthcare Management, Cross-functional Team..., Health Care Reform, Health Policy, Healthcare Information..., Hospitals, Medicaid, Process Improvement, Sales
Education
University of Minnesota-Twin Cities 1982 — 1984
MHA, Health Care Administration
Gustavus Adolphus College 1976 — 1980
ba, business, psychology and distributive social science
RW Central HS
Providence Health & Services May 2004 - Present
Simpata, Inc. 1999 - 2003
Blue Shield of California 1997 - 1999
Foundation Health Systems 1995 - 1997
Weinstock's Department Stores, a Division of Carter, Hawley, Hales Stores 1983 - 1990
Skills
Management, Business Intelligence, Team Building, Cross-functional Team..., Product Management, Business Process..., Team Leadership, Project Planning, Healthcare Information..., Software Project..., IT Management, Business Strategy, PMP, Operations Management, Ski, Business Analysis, Testing, Project Management, Process Improvement, Program Management
Education
Golden Gate University 1986 — 1989
MBA, Finance
State University of New York College at Plattsburgh 1973 — 1977
BA, Business Administration
Stanley M. Davis & Co. Insurance Brokers April 2006 - Present
Blue Shield of California 2005 - 2006
Blue Shield of California 2002 - 2005
Skills
Commercial Lines Suport, Front Receptionist, Computer Proficiency, Ten Key, Microsoft Word, Customer Service, Data Entry, Multi-line Phone, Microsoft Excel, AMS360, Microsoft Office, Employee Benefits, Property & Casualty..., Administrative...
Education
Heald College
Business Administration and Management, General
Blue Shield of California September 2008 - Present
Citibank 2006 - 2008
State Farm Insurance August 1999 - 2006
Education
Heald College 2000 — 2002
AA, Business Software Application
EPIC February 2015 - Present
Blue Shield of California May 2010 - January 2015
Blue Shield of California 2008 - 2010
Blue Shield of California 2005 - 2008
Blue Shield of California 2002 - 2005
Skills
Budgets, Accounting, Corporate Finance, Essbase, Financial Analysis, Hyperion Enterprise, Insurance, Forecasting, Business Process..., Variance Analysis, Hyperion Planning, General Ledger, Data Analysis, Health Insurance, Financial Modeling, Financial Reporting, Analysis, Finance, Strategic Planning, Strategy, Management, Process Improvement
Education
Golden Gate University
Master of Science (MS), Management of Information Systems
Golden Gate University
Bachelor of Science (BS), Accounting
MUFG in the Americas April 2015 - Present
Autodesk 2014 - 2015
PG&E 2012 - 2014
Blue Shield of California 2011 - 2011
Euro RSCG November 2005 - April 2009
AKQA March 2005 - November 2005
Doremus 2001 - 2005
Citigate 1999 - 2001
Katsin/Loeb 1996 - 1998
Chiat/Day (Perkins/Butler) 1988 - 1992
Skills
Word, Excel, Filemaker Pro, PowerPoint, Integrated Marketing, Direct Mail, B2B, Direct Marketing, Advertising, Promotions, Creative Strategy, Account Management, Online Advertising, Email Marketing, Marketing Communications, Marketing Strategy, Television, Outdoor Advertising, Broadcast, Brochures, Microsoft Excel, Multi-channel Marketing, Marketing, Digital Strategy, Interactive Marketing, Strategy, Management, Online Marketing, Digital Marketing, Brand Development, Campaign Management, Program Management, Project Management, Media Planning, Marketing Management, Mobile Marketing, Digital Media, Lead Generation, SEM, Restaurant Reviews, Creative Direction, Social Media Marketing
Education
Goucher College 1981 — 1986
Bachelors Degree, Business Management
Weston High School, Weston MA
HIgh School Diploma, 12
Woodland Healthcare July 2014 - Present
Woodland Healthcare 2011 - Present
Family Health Services April 2011 - May 2011
Navis Pack and Ship March 2008 - December 2008
Blue Shield of California January 2000 - July 2001
Skills
HIPAA, Healthcare, Medical Billing, Microsoft Excel, Phlebotomy, Time Management, Customer Service
Education
Heald College 2009 — 2011
Associate of Arts and Sciences (AAS)
Heald College 2009 — 2011
Associate in Applied Science degree, Medical Assisting2011
Blue Shield of California February 2015 - Present
LKR Associates November 2008 - Present
Vision Service Plan (VSP) September 2011 - January 2015
CalPERS May 2009 - September 2011
Franklin Templeton Group October 1992 - November 2008
Skills
Organizational..., Employee Relations, Workforce Planning, Talent Management, Compensation & Benefit, Change Management, Strategic Planning, Leadership Development, Coaching, Assessment Methodologies, Business Acumen, Executive Facilitation, Global Perspective, Organizational Design, Team Effectiveness, Performance Management, Human Resources, Management, Training, Leadership, Organizational..., Program Management, Project Management, Strategy
Education
Golden Gate University
MBA, Finance
University of California, Davis
BA, English, Rhetoric & Communications
Blue Shield of California May 1995 - Present
BSC May 2008 - March 2014
Skills
Inventory Management, Excel, Customer Service, Microsoft Office, Data Entry, Customer Satisfaction, Software Documentation, Access, Outlook, Telephone Skills, Troubleshooting, Time Management, Strategic Planning, System Administration, Invoicing, Administrative..., Team Management, Teamwork, Microsoft Excel
Education
Heald College 1992 — 1994
Specialist Diploma, Computer Applications/Programming
Heald College 1992 — 1994
Specialist Diploma, Computer Programming
Blue Shield of California December 2001 - April 2004
Skills
Small Business, Coaching, Negotiation, Team Building, Public Speaking, Product Demonstration, Personnel Development, Computer Hardware, Computer Repair, Phone Etiquette, Time Management, Customer Service, Insurance, Payroll, Parties, Social Networking, Advertising, Entrepreneurship
Education
Ashford University 2012 — 2015
Bachelor of Arts (B.A.), Accounting, 3.6
Heald College-Roseville 2000 — 2001
Associate of Arts and Sciences (A.A.S.), Computer Electronics
Blue Shield of California April 2012 - Present
Blue Shield of CA February 2004 - April 2012
Shriners Hospitals for Children 2003 - 2004
Safeway Inc. November 1998 - November 2003
Sparta Surgical October 1997 - November 1998
Symbol Technologies April 1990 - October 1997
Century 21 May 1988 - January 1990
Skills
Customer Service, Administrative..., Process Improvement, Visio, Time Management, Real Estate, Management, Budgets, Strategic Planning, New Business Development, Vendor Management
Education
Heald College 1994 — 1996
Associate in Applied Science, Business Administration
APPLE, Inc. 2007 - Present
Electronic Arts 2004 - 2007
Blue Shield of California 2004 - 2005
Charles Schwab 1997 - 2004
Skills
Human Resources, Onboarding, Talent Management, Succession Planning, Employee Relations, Deferred Compensation, Workforce Planning, Employee Engagement, Talent Acquisition, Leadership, Employee Benefits, Performance Management, Personnel Management, Organizational..., Internet Recruiting
Education
Golden Gate University 1996 — 2002
M.S., J.D.
San Jose State University 1990 — 1994
B.S.
REI 2014 - 2015
Intellectual Ventures 2011 - 2014
Blue Shield of California 2008 - 2011
Apple 2006 - 2008
Washington Mutual 2001 - 2006
Luminant 2000 - 2001
Skills
Recruiting, Applicant Tracking..., Onboarding, Talent Acquisition, Talent Management, Management, Program Management, Leadership, Technical Recruiting, College Recruiting, Start-ups, Performance Management, Sourcing, Executive Search, Leadership Development, Human Resources, Business Development, Internet Recruiting, Strategy, Team Building, Organizational..., Global Talent..., Global Mobility, Project Team Management, Dashboard Metrics, Diversity, Cross-functional Team..., HR Metrics, Strategic Sourcing, Performance Metrics
Education
Gonzaga University
Master's degree, Organizational Leadership
Gonzaga University
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Delta Dental May 2007 - Present
Blue Shield of California August 2006 - April 2007
SBC Directory March 2003 - February 2006
SBC Directory November 2001 - March 2003
Pacific Bell Directory January 1997 - November 2001
Pacific Bell Directory January 1996 - January 1997
Arroyo and Coates Real Estate January 1993 - January 1997
Education
Golden Gate University 2000 — 2003
M.S, Management of Technology; Management Information Systems and Digital Technology
University of California, Berkeley 1984 — 1988
B.A, English
Blue Shield of California June 2012 - Present
Delta Dental of CA 2005 - 2012
Aon Consulting 2002 - 2004
Aetna 1995 - 2002
World Savings 1992 - 1995
Skills
Health Insurance, Employee Benefits, Insurance, Account Management, Benefits Administration, Underwriting, Health Savings Accounts, Disability Insurance, COBRA, Strategic Planning, Managed Care, Vendor Management, Brokers, Healthcare, Health Care Reform, Claim
Education
Golden Gate University
Bachelor's degree, Management and Accounting
Blue Shield of California May 2007 - Present
San Francisco State University September 2007 - December 2008
Kaiser Permanente August 2005 - October 2006
Fireman's Fund Insurance Company May 2001 - June 2005
Skills
SDLC, Agile Methodologies, Testing, User Acceptance Testing, Quality Center, Release Management, Requirements Analysis, Test Automation, Test Planning, Software Quality..., Regression Testing, Visio, SQL, Requirements Gathering, QTP, Scrum, Quality Assurance, Software Project..., Waterfall, Business Requirements, Unix, Perl Script, Python, bash shell scripting, Load Runner/Performance..., JMeter, JUnit, C, Bash Shell, Performance Engineering, Web Application and Web..., Java Architecture,..., Open Source frameworks,...
Education
Golden Gate University 1999 — 2001
MS, MIS
San Francisco State University 1991 — 1997
Bachelor of Science (BS), Accounting and Information Technology
Blue Shield of California December 2007 - Present
Exelixis October 2006 - April 2007
Heald College 2000 - 2005
Skills
Deferred Compensation, Leadership
Education
Heald College 1987 — 1989
Blue Shield of California February 2012 - Present
Delta Dental of California December 2007 - January 2012
Kaiser Permanente February 2002 - November 2007
Skills
SOA, Software Project..., SDLC, Agile Methodologies, Enterprise Architecture, Requirements Analysis, Data Warehousing, ETL, Requirements Gathering, Solution Architecture, Java Enterprise Edition, Data Modeling, Integration, Oracle, SQL
Education
Golden Gate University 2008 — 2010
MBA, Finance
University of Mumbai
B.S, Mathematics & Computer Programming
Blue Shield of California August 2013 - Present
Kaiser Permanente IT February 2011 - December 2012
PrO Unlimited @ Barclays Global Investors September 2008 - January 2009
Barclays Global Investors 2008 - 2009
BlackRock 2008 - 2009
Visa June 2004 - October 2008
Haddon Hill Group 2004 - 2008
Skills
Business Transformation, Management, Mainframe, Data Modeling, Testing, Project Management, Change Management, Release Management, Network Administration, PMO, Process Improvement, SDLC, Program Management, IT Service Management
Education
Holy Names College
U. C. Berkeley
Certification, Project Management
Pacific Gas and Electric Company December 2012 - Present
Pacific Gas and Electric Company March 2010 - Present
First Class Events by Felicia January 2005 - October 2011
Blue Shield of California July 2006 - March 2010
Blue Shield of California January 2006 - June 2006
California CPA Education Foundation January 2003 - March 2006
St Matthew Baptist Church 2004 - 2004
Sony Electronics Inc April 2000 - March 2002
GE Capital IT Solutions January 1998 - March 2000
McAfee January 1994 - March 1998
Skills
Administrative..., Process Improvement, Project Management, Customer Service, Program Management, Visio, Management, Microsoft Excel, Outlook, Team Building, Vendor Management, Process Scheduler, Budgets, Internal Communications, Strategic Planning, Training, PowerPoint, Microsoft Office, Access, Recruiting, Time Management, Office Management, Sales, Human Resources, Change Management, Teamwork, Policy, Software Documentation, Databases, Employee Relations, Leadership, Analysis, Team Leadership, Project Planning, Event Planning, Performance Management, Event Management, Administrative...
Education
University of Phoenix 2006 — 2008
BSM - course work, Business Management
Golden Gate University
Pacific Gas & Electric
Project Management 101
Pacific Gas & Electric
Project Management Associate course work
Mercer September 2002 - Present
Blue Shield of California September 1996 - November 2001
Omni Health Care September 1993 - September 1996
Skills
Management Consulting, Sales Management, Contract Negotiations, Employee Benefits, Health Insurance, Dental, New Business Development, Wellness Programs, Organizational Design, Employee Wellness, Management, Leadership, Contract Negotiation
Education
Harvard University 1976 — 1978
Ed. M., Administration and Consulting
Wesleyan University 1971 — 1975
BA, Psychology and Sociology
Brown and Toland Medical Group August 2014 - Present
Blue Shield of California April 2006 - August 2014
UnitedHealth Group May 2004 - March 2006
Autodesk July 2002 - May 2004
McKesson September 1998 - June 2002
UCSF March 1990 - September 1998
Skills
Accounting, Financial Analysis, Financial Reporting, Variance Analysis, Sarbanes-Oxley Act, Auditing, Internal Controls, Process Improvement, Forecasting, Essbase, Journal Entries, Accounts Payable, Account Reconciliation, Accounts Receivable, General Ledger, Consolidation, PeopleSoft, Business Analysis, Healthcare
Education
Golden Gate University
MBA, Finance
San Francisco State University
BS, Accounting
Blue Shield of California September 2005 - Present
EDS June 1997 - September 2005
Oral-B Laboratories May 1986 - May 1996
Saga Corporation June 1979 - April 1986
Skills
Messaging, Exchange 2003/2007, Mobile, Windows, Clustering, VMware ESX, Microsoft Exchange, Cluster, Microsoft Office, Troubleshooting, Security, Disaster Recovery, Windows Server, Servers, Data Center, Blackberry, Mobile Devices, System Administration, Project Management, Active Directory, Enterprise Architecture, Management, HP, Software Documentation, SDLC, Hardware, Integration, Enterprise Software, Operating Systems, Storage, Help Desk Support, Telecommunications, Information Technology, System Deployment, ITIL, IT Operations, Networking, Software Installation, VMware, IT Management, Visio, IT Service Management, SharePoint, Virtualization, IT Strategy, Citrix
Education
Golden Gate University 1999 — 2000
Phoenix University 1993 — 1993
Business Finance and Administration.
Dignity Health May 2015 - Present
Kaiser Permanente March 2008 - May 2015
Bank of the West November 2005 - March 2008
Blue Shield of California September 2003 - November 2005
McKesson Corporation June 2000 - August 2003
GCI Kamer Singer Associates May 1994 - June 2000
TakeCare Health Plan 1989 - 1994
Skills
Public Relations, Media Relations, Internal Communications, PR and Communications..., Marketing and PR..., Direct Marketing, Crisis Communications, Corporate Sponsorships, Event Planning, Team Leadership, Relationship Building, Community Outreach, Digital Media, Website Strategy, Influencer Engagement, Executive Communications, Television Production, Marketing Communications, Public Speaking, Strategic Communications, Strategy, Stakeholder Management, Social Media, Corporate Communications, Integrated Marketing, Web Content, Publicity, Communication Training, Press Releases, Content Strategy, Advertising, Strategic Planning, Newsletters, Sponsorship
Education
San Jose State University
BA, Public Relations
Harvard Business School Executive Education
Certificate
Amgen September 2012 - Present
Williams-Sonoma, Inc. June 2011 - September 2012
Blue Shield of California 2008 - July 2011
Performant Financial Corporation 2006 - 2008
WebEx Communications 2002 - 2006
3Com 2000 - 2002
Amdahl Corporation 1998 - 2002
General Electric Capital Information Technology Solutions 1992 - 1998
Skills
Vendor Management, Procurement, Contract Negotiation, Supply Management, Strategic Sourcing, Business Process, Cross-functional Team..., Management, Contract Management, Leadership, Process Improvement, Program Management, Outsourcing, Change Management, Strategy, Business Process...
Education
Golden Gate University 2009 — 2009
Executive MBA, International Business
Holy Names University 2005 — 2009
BA, Business Management
Kaiser Permanente 2011 - Present
Cal eConnect 2010 - 2011
Blue Shield of California April 2004 - 2010
Skills
Program Management, Strategy, Health Policy, Healthcare, Healthcare Information..., Management Consulting, Strategic Planning, Process Improvement, Business Analysis, Change Management, Project Management, Policy Analysis, Data Analysis, Business Process..., Program Evaluation, Policy
Education
Harvard University, John F. Kennedy School of Government 1999 — 2001
MPP, public policy
UC Berkeley
BA, Economics
Blue Shield of California February 2008 - Present
Fireman's Fund Insurance Company June 2006 - February 2008
Westamerica Bancorporation October 1989 - April 2006
Skills
Cash Management, Treasury Management, Investments, Financial Analysis, Financial Risk, Risk Management, Financial Modeling, Corporate Finance, Financial Accounting, Treasury, Liquidity Management, Banking, Internal Audit, Forecasting, Finance, Strategic Financial..., Portfolio Management, Fixed Income, Capital Markets
Education
Golden Gate University 1992 — 1995
MBA, Corporate Finance
University of California, Davis 1985 — 1989
B.S., Managerial Economics
Alliant International University SF Campus August 2013 - Present
Blue Shield of California June 2012 - February 2014
Apria Healthcare Group August 2002 - January 2010
Apria Healthcare August 2002 - January 2010
Blue Cross Blue Shield of Florida March 1988 - November 1995
Skills
AS400, Healthcare, Windows, Microsoft Office, Insurance, Software Documentation, Visio, Process Improvement, Business Analysis, HIPAA, Management, Healthcare Information..., Lotus Notes, Healthcare Industry, Managed Care, Medicare, Change Management, Training, Data Analysis, IBM iSeries, Medical Billing, Requirements Gathering, Project Management, Quality Assurance, Healthcare Management, Healthcare Consulting, Vendor Management, Medicaid, Leadership, SharePoint, EMR, Revenue Cycle
Education
Humboldt State University 2009 — 2011
Bachelor of Arts (BA), Psychology
San Antonio College 1979 — 1981
Associate, Business Administration
Blue Shield of California 2011 - Present
Barclays Capital 2006 - 2010
Wachovia Bank 1997 - 2006
The Money Store 1995 - 1997
Innova Solutions, Bank of America 1993 - 1994
IPC Service Corporation 1991 - 1993
Platte Valley Bank 1988 - 1991
Skills
Visio, Vendor Management, SDLC, Disaster Recovery, IT Management, Enterprise Architecture, Unix, Business Analysis, IT Strategy, ITIL, Software Documentation, Requirements Analysis, SharePoint, Integration, SQL, Microsoft SQL Server, Process Improvement, IT Service Management, Software Project..., System Administration
Education
Golden Gate University
Bachelor of Science (B.S.), Computer Information Systems, Cum Laude
Fremont Group August 2014 - Present
Fremont Group January 2014 - Present
Ernst & Young January 2008 - December 2013
Blue Shield of California March 2006 - July 2007
Skills
Private Equity, Tax, Finance, PowerPoint, Financial Reporting, Financial Risk, Hedge Funds, Tax Research, Tax Returns, Microsoft Excel, Partnership Taxation, Tax Advisory, Financial Analysis, QuickBooks, Internal Controls, Accounting, Financial Accounting, Microsoft Office, Mutual Funds
Education
Golden Gate University 2007 — 2008
Master of Science, Taxation
University of California, Davis 2004 — 2005
Bachelor, Managerial Economics
Blue Shield of California August 2006 - Present
Bank of America May 2005 - May 2006
Skills
Enterprise Architecture, Visio, SQL, Business Analysis, Project Management, Software Development, Disaster Recovery, Integration, Java Enterprise Edition, Process Improvement, Software Project..., Web Services, SDLC, Requirements Analysis, Enterprise Software, Unix, Software Documentation, IT Strategy
Education
Heald College-Honolulu 2000 — 2002
Associate's degree, Information Technology
Leeward Community College 1994 — 1998
Computer Science
Blue Shield of California February 2005 - Present
Casting Networks March 2003 - February 2005
Skills
Program Management, Project Management, Operations Management, Vendor Management, Public Speaking, Team Building, Healthcare, Management, Process Improvement, Leadership, Employee Benefits, Strategy, Strategic Planning, Coaching, Data Analysis, Cross-functional Team..., Insurance, Health Insurance, Managed Care, Social Media
Education
American Conservatory Theater 1994 — 1996
Master of Fine Arts (MFA), Acting
Humboldt State University 1985 — 1992
Bachelor's degree, English, Theater Arts
Autodesk November 2013 - Present
Autodesk March 2010 - October 2013
Kaiser Foundation Health Plan 2006 - 2010
Blue Shield of California 2004 - 2006
Pacific Gas & Electric 1998 - 2004
Skills
Procurement, Strategic Sourcing, Purchasing, Mergers & Acquisitions, Procure-to-Pay, Facilities Management, Process Improvement, Cross-functional Team..., Vendor Management, Forecasting, Contract Negotiation, Supplier Diversity, Program Management, Business Process..., Management, Strategic Planning, Strategy, Budgets, Project Management, Leadership, Global Sourcing, Supply Chain, Outsourcing, Supply Chain Management, Contract Management, Sourcing
Education
Golden Gate University
Master of Business Administration (MBA), Finance
Golden Gate University
Bachelor of Science (B.S.), Management
Technologists 52 April 2005 - Present
Right! Systems, Inc. April 2012 - March 2014
OHSU 2010 - 2012
Blue Shield of California 2008 - August 2010
BT Global Services April 2008 - August 2008
Constellation Brands, Inc. 2008 - 2008
Delta Dental 2007 - 2008
McKesson June 2004 - November 2007
Seneca Companies, Inc May 2003 - June 2004
lucent Technologies 1996 - 2003
Skills
CCA, CCAA, CCEA, MCTS, VCP, VMware, Certified Workforce..., Active Directory, SAN, Microsoft Exchange, Servers, System Administration, Windows Server, Citrix, Virtualization, Troubleshooting, Disaster Recovery, DNS, Storage, Citrix Metaframe, Microsoft Certified..., Group Policy, System Deployment, Hardware, Technical Support, Microsoft Certified..., HP, XP, Storage Area Networks, Routers, VMware ESX, Windows
Education
Graceland University 2002 — 2003
Computer Science
American Institue of business 1995 — 1997
AA, MCSE
Blue Shield of California August 2014 - Present
Blue Shield of California March 2008 - August 2014
Blue Shield of California September 2004 - March 2008
Blue Shield of California May 1997 - September 2004
Vencor Healthcare & Rehab April 1996 - May 1997
Skills
HIPAA, Microsoft Excel, Business Process, Employee Benefits, Health Insurance, Provider Relations, Business Objects, SAS, Visio, Business Requirements, Medicare, Healthcare Industry, Microsoft Word, Project Management, ICD-9, ICD-9 Coding, CPT-4/HCPC Coding, HIPPA Regulations, Billing/Collections, Medical Termi, Medical Transcription, PowerPoint, Microsoft Access, Typing 100wpm, Ten-Key by touch, Telephone Etiquette, Management Skills, Facilitation Skills, SAS Enterprise Guide, Time Management, Excellent Time..., Windows 7 Migration, IVR, Avaya Interaction Client, Process Improvement, Voice User Interface..., Virtual Desktop..., Outsourcing, Call Centers, Call Routing, Business Analysis, Management, Access, Vendor Management, Business Process...
Education
Heald College 1994 — 1996
AA, Healthcare Business
San Joaquin Delta College 1993 — 1994
General Education
RSC LLC April 2014 - Present
Schlumberger June 2012 - September 2013
Baker Hughes November 2008 - June 2012
Production Services Network November 2005 - October 2008
Lafayette Consolidated Govt. June 2005 - November 2005
Wolco Business Systems September 2000 - September 2001
Kraft Foods Group July 1996 - March 2001
Blue Shield of California June 1994 - May 1996
Skills
Employee Relations, Organizational..., HR Policies, Training Delivery, Strategy Implementation, Employee Management, Coaching, Team Building, Team Management, Organizational..., Job Descriptions, New Hire Orientations, Management, Talent Acquisition, CRM, Applicant Tracking..., Succession Planning, Screening, Employment Law, Onboarding, HR Consulting, Human Resources, Employee Benefits, Workforce Planning, Talent Management, Job Evaluation, Employee Training, Organizational Design, Personnel Management, Interviews, Performance Management, HR Transformation, Training, Employee Engagement, Technical Recruiting, Conflict Resolution, Performance Appraisal, Employee Handbooks, Benefits Administration, College Recruiting, Recruiting, Career Development, FMLA, Temporary Placement, Deferred Compensation, Hiring, Compensation & Benefit
Education
University of Maryland University College 2004 — 2006
Masters, Business Administration
University of Maryland University College 2001 — 2004
Masters, Human Resource Management
Golden Gate University 1993 — 1996
BS, Human Relations
Kaiser Permanente 1997 - Present
Age Wave Health Services, Inc. 1995 - 1996
Blue Shield of California 1991 - 1995
SRI International 1985 - 1991
Skills
Healthcare, Healthcare Consulting, Healthcare Information..., HIPAA, Revenue Cycle, EHR, EMR, Management Consulting, Healthcare Management, Process Improvement, Program Management, Data Analysis
Education
Saint Mary's College of California 2007 — 2008
MBA, Business
Golden Gate University 1994 — 1995
Graduate Certificate, Health/Health Care Administration/Management
Saint Mary's College of California 1981 — 1985
BA, Economics
SGI June 1996 - Present
Blue Shield of California July 1992 - October 1996
Sumitomo Bank 1986 - 1990
Skills
Hardware
Education
Heald College 1995 — 1996
Electronics
George Washington High School
Blue Shield of California February 2014 - Present
Sutter Health Sacramento Sierra Region August 2012 - February 2014
Blue Shield of California December 2011 - August 2012
NexLevel Information Technology March 2011 - November 2011
Wellness, Inc September 2010 - March 2011
LifeMasters Supported SelfCare August 2005 - June 2009
UC Davis Medical Center August 2001 - August 2005
US Army May 1998 - July 2001
US Army July 1995 - February 1998
Skills
Disease Management, Healthcare, Nursing, Healthcare Information..., Healthcare Management, Clinical Research, Public Health, EMR, Managed Care, Hospitals, HIPAA, Medicare, Informatics, Critical Care, Nursing Education, Health Education, EHR, Health Promotion, Process Improvement, Training, Healthcare Consulting, Explosive Ordnance..., Brazilian Jiu-Jitsu, Data Analysis
Education
The University of Edinburgh 2009 — 2010
MSc
Grand Canyon University 1991 — 1994
BS
Pharmaceutical Company July 2012 - Present
Blue Shield of California July 2010 - June 2012
Blue Shield of California July 2005 - July 2010
Mok, Shen and Company CPAs 1998 - 2004
Skills
Accounting, Tax, Fixed Assets, GAAP, Variance Analysis, General Ledger, Journal Entries, Financial Statements, Financial Reporting, Consolidation, US GAAP, QuickBooks
Education
Golden Gate University 2006 — 2009
MS TAXATION, Taxation
University of Tennessee
Bachelor of Science (B.S.), ACCOUNTING
Blue Shield of California March 2013 - Present
Blue Shield of California September 2011 - Present
BioMedEcon March 2009 - October 2011
Satmetrix Systems October 2006 - March 2009
Gartner 1996 - 2004
Skills
Vendor Management, Quantitative Analytics, Analytics, Root Cause Analysis, Competitive Analysis, Market Research, Competitive Intelligence, CRM, Business Development, Product Marketing, Segmentation, Consulting, Business Strategy, Strategy, Analysis, Management
Education
Harvard Business School
MBA, Business
Wharton School, University of Pennsylvania
B.S. Economics, Finance & Statistics
Nextgen Technologies Inc December 2013 - Present
Blue Shield of California November 2010 - October 2013
Accenture Inc / PG&E March 2007 - October 2010
Igate Corporation April 2003 - March 2007
University of California April 2004 - December 2004
Compuware Corporation July 2001 - April 2003
Millennium Software Inc March 2000 - July 2001
Protech 1995 - 1997
Network Ltd 1994 - 1995
Skills
Requirements Analysis, Leadership, Analysis, SDLC, Business Process, Business Analysis, Solution Architecture, Requirements Gathering, Business Intelligence, Software Project...
Education
Griffith University 1997 — 1998
Master of Science (M.S.), Computer Science
YMCA Institute of Engineering 1987 — 1991
Bachelor's of Engineering, Electrical and Electronics Engineering
Blue Cross Blue Sheild of North Dakota April 2014 - Present
Blue Shield of California November 2013 - March 2014
PwC (Price waterhouse Coopers) October 2010 - October 2013
Blue Cross Blue Sheild of North Dakota September 2007 - September 2010
Maritz October 2005 - August 2007
Caremark Specialty Pharmacy August 2003 - September 2005
Skills
WebSphere MQ, Websphere, WebSphere Application..., Weblogic, DB2, SOA, SDLC, Requirements Analysis, Apache, Oracle, AIX, Enterprise Architecture, Performance Tuning, WebLogic, WebSphere, IBM AIX, Middleware
Education
Gulbarga University
B.E, Electronics and Communication
Blue Shield of California (contractor through Dynamic Staffing Inc.) February 2015 - May 2015
Blue Shield of California November 2000 - September 2013
NorthBay Healthcare March 1998 - November 2000
Children's Hospital Oakland Research Institute June 1996 - December 1997
FHP HealthCare November 1994 - June 1996
Industrial Indemnity June 1990 - April 1993
Mount Zion Medical Center / UCSF January 1989 - June 1990
Skills
Project Management, MS Project, PowerPoint, SaleForce.com, SAS Add-In, MS Excel Pivot Tables, Facets, Salesforce.com, Vendor Management, Program Management, Cross-functional Team..., Analysis, Process Improvement, Business Process, Risk Management, PMP, Strategy, Training, Testing, Visio, PMO, Contract Management, Finance, Project Portfolio..., Business Process..., Business Analysis, SDLC, Project Delivery, Business Requirements, Requirements Gathering, Enterprise Software, Resource Management, Governance, Software Documentation, Software Project..., Integration, IT Strategy, Requirements Analysis, Business Intelligence
Education
Golden Gate University
Masters of Business Administration (MBA), Information Systems
San Francisco State University
Bachelor of Science (BS), Accounting
Websystem3 March 2013 - Present
PRIDE Industries January 2010 - March 2013
Next To Nothing PC Repair July 2002 - October 2009
Blue Shield of California October 2008 - May 2009
The Home Depot 2002 - 2004
Skills
Windows 7, Windows XP Professional, Ubuntu, ERP/CRM, Acess, Wireless Routers, Linksys, Soldering, XP, Servers, Manufacturing, Computer Hardware, Microsoft Office, Software Installation, Hardware, Troubleshooting, Testing, MRP, Electronics, Windows, Program Management, ISO, Software Documentation, Lean Manufacturing, Project Management, System Administration, Technical Support, Inventory Management, Process Improvement, VMware, Virtualization, Network Security, Six Sigma, Project Planning, Access, Quality Assurance, Windows Server, Iso 9000, Networking, Wireless Networking, Team Leadership, Visio, Network Administration, ERP, A+ Certified, Quality System, Server Administration, Process Engineering, Continuous Improvement, Active Directory
Education
University of Phoenix 2008 — 2011
BS, Information Technology Network Security, 3.55 gpa
Heald College 2000 — 2002
Associate of Arts (A.A.), Computer Science
Blue Shield of California September 2011 - Present
Skills
General Ledger, Journal Entries, Accounting, Accounts Payable, Accounts Receivable, Spreadsheets, Variance Analysis, Auditing, GAAP, PeopleSoft, Bank Reconciliation, Financial Statements, Payroll, Invoicing, Expenses, Internal Controls, Microsoft Excel, Account Reconciliation, Team Building, Fixed Assets, Healthcare, Peachtree, Budgets, Microsoft Office, Strategic Planning, Training
Education
Heald College-Concord 2004 — 2006
Associates Degree, Accounting
Blue Shield of California 2010 - Present
Citizen Watch Company May 1999 - February 2010
Skills
SQL, Testing, Software Documentation, Process Improvement
Education
Hankuk University of Foreign Studies 1990 — 1992
Master, Management Information Systems / Computer Science
Hack Reactor January 2015 - Present
Code 7370 - The Last Mile December 2014 - Present
Blue Shield of California October 2010 - September 2014
UCSD Math Department February 2007 - June 2010
Skills
JavaScript, AngularJS, Backbone.js, Build Tools, Software Deployment, Computer Science, Node.js, Data Analysis, Analysis, Microsoft Excel, Programming, Software Development, iOS, Algorithms, Software Engineering, D3.js, Microsoft Office, jQuery, CSS, SQL, HTML
Education
University of California, San Diego 2006 — 2010
BA, Math and Economics Joint
Hack Reactor
Blue Shield of California January 2015 - Present
Wells Fargo Bank January 2011 - January 2015
East West Bank (Formerly United Commercial Bank) January 2008 - July 2010
Skills
Banking, Accounting, Financial Reporting, Account Reconciliation, PeopleSoft, General Ledger, Sarbanes-Oxley Act, Financial Risk, Analysis, Internal Controls, Business Analysis, Business Process, Microsoft Excel, Accounts Payable, PowerPoint, Access, Software Documentation, Process Improvement, Finance, Credit Analysis, Risk Management, Financial Analysis, Tax, Forecasting, Credit, Accounts Receivable, Financial Services, Financial Accounting, US GAAP, Strategic Financial..., Auditing, Bank Secrecy Act, Financial Statements, Financial Modeling, Variance Analysis, Mergers & Acquisitions, Enterprise Risk..., Cash Flow, Budgets, GAAP, Due Diligence, SEC filings, Visio, Corporate Finance, Hyperion Enterprise, Accruals, Balance, Business Process...
Education
Golden Gate University 2013 — 2015
MS Taxation
San Francisco State University, College of Business
Bachelor of Science, Accounting & Computer Information System (dual major)
Blue Shield of California July 2013 - Present
DevCool January 2012 - June 2013
Infosys December 2007 - August 2009
Specified Rubbers Pvt. Ltd December 2006 - November 2007
Skills
Project Management, Software Implementation, Project Planning, Data Migration, Project Coordination, MS Project, Healthcare Information..., Project Delivery, Business Valuation, VBA, Excel, SDLC, Financial Analysis, Financial Modeling, Financial Planning, Budget Development, Budget Analysis, Budgeting, Budget Management, Budget Preparation, Capital Budgeting, Security Analysis, Management, Team Management, Microsoft Excel, Microsoft Project
Education
Sikkim Manipal University of Health, Medical and Technological Sciences 2007 — 2011
Master's degree, Computer Software Engineering
Golden Gate University 2009 — 2010
Master's degree, Finance, General
Joyti Nivas University
B.S, Computer Science
Blue Shield of California TellerWashington Mutual, Inc.November 2007 - March 2009
Education
Heald College 2009 — 2011
Accounting
University of the Pacific 1997 — 2001
N/A, History/Education
Deloitte November 2012 - Present
Blue Shield of California October 2012 - November 2012
Steelcase April 2012 - August 2012
Events By Envy April 2005 - June 2012
Nick's Lawn Care April 2002 - December 2011
Skills
SAP, Business Process, ABAP, ERP, SAP R/3, Access, Visio, SQL, Business Analysis, HTML, Live Sound, Microsoft Office, Business Intelligence, Workday, Workday Studio, Workday Integration, EIB, CCB, PICOF, Web Services API, Microsoft Excel, Process Improvement, Data Analysis, Analysis, Workday HCM, SAP BW, Change Management, Project Planning, Marketing Strategy, Materials Management, Visual Basic, Leadership
Education
Seidmen College of Business 2009 — 2012
Bachelor, Business Administration; Management Information Systems
Seidman College of Business 2009 — 2012
Bachelor, Business Administration; Marketing
Grand Valley State University 2007 — 2012
Blue Shield of California December 2011 - Present
Blue Shield of California July 2008 - December 2011
Kaiser Foundation Health Plan 2002 - 2008
Education
University of California, Berkeley 1987 — 1989
MBA
London School of Economics and Political Science 1978 — 1979
M.Sc., Economics
Harvard University 1974 — 1978
A.B., Economics
Blue Shield of California June 2014 - Present
Signature Series Writing January 2009 - Present
Sears Holdings Corporation June 2013 - June 2014
Elite HR Logistics June 2012 - June 2013
Daioh's Usa Inc..First Choice Services February 2008 - October 2011
Department of Human Assistance August 1999 - September 2007
Skills
Payroll, Interviews, Microsoft Excel, Marketing, Microsoft Office, Conflict Resolution, Microsoft Word, PowerPoint, Inventory Management, Temporary Placement, Career Counseling, Fundraising, Data Entry, Office Management, Nonprofits, Hiring, Applicant Tracking..., Employee Training, College Recruiting, Outlook, Research, Event Planning, Career Development, Editing, Internet Recruiting, Training, Human Resources, Management, Onboarding, Recruiting, Employee Relations, New Hire Orientations, Leadership Development, Team Building, Organizational..., PeopleSoft, Benefits Administration, Performance Management, Resume Writing, HRIS, Invoicing, Personnel Management, Talent Management, Team Leadership, Talent Acquisition, Deferred Compensation, Employee Engagement, Sourcing, Teamwork, Job Descriptions
Education
Grand Canyon University 2015 — 2017
Organizational Leadership, Health/Health Care Administration/Management
University of Phoenix 2013 — 2015
Doctorate, Organizational Leadership
University of Phoenix 2010 — 2012
Masters, Business Administration/Human Resources Management
University of Phoenix 2008 — 2010
Bachelor of Science (BS), Human Services Management
Your Neighborhood Urgent Care LLC 2003 - Present
Blue Shield of California July 2000 - April 2008
Blue Cross of California August 1994 - April 1997
Skills
Healthcare Management, Strategic Planning, EMR, Emergency and Urgent...
Education
Harvard University 1999 — 2001
Master of Science (MS), Healthcare Management
Univ of Rochester Medical School 1972 — 1976
Doctor of Medicine (MD)
Blue Shield of California June 2012 - February 2013
Delta Dental of California October 2007 - June 2010
Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Teamwork, Windows
Education
DeVry University Online 2010 — 2012
Heald College 2003 — 2005
Associate of Arts (AA), Business Administration and Management, General
UnitedHealthcare 2009 - Present
The Hartford March 2008 - July 2009
Health September 2007 - March 2008
HealthNet Federal Services November 2005 - August 2007
Blue Shield of California April 2004 - October 2005
Blue Shield of California October 2003 - April 2004
Blue Care Network of Michigan 1993 - 2003
Skills
InterQual Criteria Sets, Milliman Care Guidelines, Utilization Management, Case Managment, Nursing, Healthcare, Hospitals, Utilization Review, Inpatient, Managed Care, Disease Management, Medicare, Medicine, Health Policy, Medicaid, Clinical Research, Healthcare Management, HIPAA, Healthcare Consulting, Provider Relations, Quality Improvement, Home Care, Case Management, Healthcare Information..., Physicians, Healthcare Industry, EMR
Education
University of Phoenix 2000 — 2002
Masters of Science, Nursing
Goshen College 1993 — 1995
Bachelor of Science, Nursing
Jackson Community College 1989 — 1991
Associate Degree in Nursing Applied Science, Nursing
independent Assistant DirectorUCSF Medical Center1997 - 2009
Blue Shield of California 1988 - 1995
Skills
Financial Negotiations, Provider Contracting, Contract Management
Education
St. Mary's College,Golden Gate Univ. 1986 — 1987
BA
Golden Gate University
MBA
Blue Shield of California August 2007 - Present
Education
Hawaii Pacific University 1990 — 1992
Bachelors of Science, Nursing
Blue Shield of California October 2014 - Present
Skills
Child Development, Nonprofits, Childcare, Customer Service, Community Outreach, Event Planning, Public Speaking, Microsoft Office, Social Services, Microsoft Word, Data Entry, Fundraising, Volunteer Management
Education
Heald College-Rancho Cordova 1986 — 1988
Accounting and Computer Science
Blue Shield of California August 2008 - Present
Blue Shield of California May 2007 - August 2008
Verizon (Tac Worldwide) March 2006 - May 2007
Safeway IT Division April 2005 - March 2006
Skills
Learning Management..., Microsoft Office, Report Development, Ad Hoc Reporting, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Project, Microsoft Outlook, Training, Administrative..., Office Administration, Scheduling, Calendaring, Research, Adobe Professional, Conference Organization, Expense Management, Budgeting, Job Mapping, On-boarding, Business Analysis, Process Improvement
Education
Post University 2012 — 2012
Business Administration and Management, General
Heald College 1988 — 1990
Associate's degree, Business Administration and Management, General, Dean's List
Bank of Stockton Member Service RepresentativeIn-Shape Health Club Corporate OfficeMay 2013 - October 2014
Blue Shield of California July 2011 - July 2012
TeleTech February 2008 - February 2010
San Joaquin General Hospital June 2001 - March 2003
Education
Heald College 2008 — 2011
Associate of Arts and Sciences (A.A.S.), Health/Health Care Administration/Management