Blue Shield of California
Industry: Not-for-profit organization
DescriptionBlue Shield of California is a health plan provider founded in 1939 and based in San Francisco, California. The organization serves over 4 million health plan members and nearly 65,000 physicians across the state. Blue Shield of California was founded by the California Medical Association. Members: 4 million Headquarters: San Francisco, California, United States CEO: Paul Markovich (1 Jan 2013–) Number of employees: 6,800 Parent organization: California Physicians' Service Subsidiary: Cumulus Holding Company, Inc.
Blue Shield of California List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Shield of California. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Blue Shield of California Salaries. You can even request information on how much does Blue Shield of California pay if you want to. Learn about salaries, pros and cons of working for Blue Shield of California directly from the past employees.
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3,516 Blue Shield of California employees in database. Find out everything there's to know about Blue Shield of California employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Shield of California Employees
Blue Shield of California November 2008 - January 2012
Intel June 2007 - November 2007
Intel Corporation April 2005 - June 2007
Intel Corporation October 1999 - April 2005
EDS February 1997 - September 1999
Skills
Windows Server, IIS, Virtualization, SharePoint, ITIL, Golf, VMware, Servers, Enterprise Architecture
Education
MTI College of Business and Technology 1995 — 1997
AAS, Microsoft Systems Engineer, 4.0
Folsom Lake College 2002 — 2005
Contunued Education, Computer Programing and .NET Application Development, 4.0
El Camino College 1973 — 1974
Continued Education, Conputer Science
Indiana University 1970 — 1972
Continued Education, Computer Science
Blue Shield of California August 2014 - Present
Blue Shield of California July 2006 - Present
Coldwell Banker April 2003 - July 2006
El Dorado Irrigation District April 2004 - July 2005
Intel Corporation March 1997 - September 2002
Skills
Office Administration, Employee Wellness, Project Coordination, Process Improvement, Event Planning
Education
Folsom Lake College 2014 — 2016
Business Administration and Management, General
Folsom Lake College 2014 — 2016
Kinesiology and Exercise Science
Institute for Business and Technology 1991 — 1992
Associate's Degree, Computer Programming/Programmer, General
Blue Shield of California September 2011 - Present
HealthCare Partners 2008 - 2011
Secure Horizons 1998 - 2008
Skills
Medicare, Health Insurance, HMO, Provider Relations, Marketing, Health Care Reform, Medicaid, PPO, Customer Service, Medicare Advantage, Retention Strategies, Dental Insurance, Community Partnership..., Insurance, Direct sales, Sales management, Customer retention, Management, Sales, Closing sales, Key performance, Managed Care, Healthcare
Education
Fullerton College 1993 — 1995
Rod Bennett Consulting October 2015 - Present
Capgemini January 2015 - October 2015
Cognizant Technology Solutions July 2012 - December 2014
EmeriCon February 2007 - July 2012
Securian Financial Group 2011 - 2011
Health Access Solutions 2011 - 2011
Blue Shield of California 2007 - 2009
Rod Bennett Consulting 1998 - 2007
Sprint 2005 - 2006
Proactivity 2003 - 2005
Skills
Lombardi (Certified), Software Project..., IBM Servers (WPS), Proficient in Microsoft..., Website Development, SharePoint, MS Project, Linux, Cloud Computing, RUP, Program Management, SaaS, Business Process, SDLC, Project Management, Business Intelligence, Business Process..., Enterprise Software, Process Improvement, Management Consulting, Pre-sales, Business Analysis, Software Development, Management, Requirements Gathering, Business Development, Consulting, Project Delivery, Enterprise Architecture, Business Process Design, IT Strategy, Team Leadership, Leadership, Outsourcing, Requirements Analysis, Solution Architecture, Telecommunications, Integration, CRM, Project Portfolio...
Education
Iowa State University 1980 — 1982
BS
Emporia State University 1978 — 1980
Bachelor of Science (B.S.)
Blue Shield of California January 2014 - Present
Blue Shield of California October 2012 - January 2014
Cigna October 1996 - October 2012
Skills
MS Project, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Operations Management, Healthcare Management, Holistic Health, Call center start-up, Health Insurance, Pharmacy Automation, Project Management, Quality Assurance, Technical Leadership, Training, Mail Order Pharmacy, Six Sigma, System Testing, Program Management, Medication Therapy..., Process Improvement, Healthcare, Management, Leadership, Managed Care, Call Centers
Education
University of Phoenix 2002 — 2002
Business Management Program
Glendale Community College 1996 — 1996
General Studies
CoveredCA Certified October 2013 - Present
Tim Coughlin Insurance Services May 2007 - Present
Notary Public for the State of California November 2011 - Present
Nicole's Names October 2006 - Present
Blue Shield of California October 2004 - May 2007
Skills
Outlook, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Real Estate, Data Entry, Insurance, Public Speaking, Social Media, Strategic Planning, Event Planning, Budgets, Employee Benefits, Time Management, Fundraising, Management, Payroll, Nonprofits, Health Insurance, Policy, Administration, Benefits Administration, Sales, QuickBooks, Coaching, Office Management, Team Building, Training, Leadership, Social Networking
Education
Folsom Lake College 2014 — 2017
Associate's degree, Business Administration and Management, General
Fort Walton Beach High School 1998 — 2002
Blue Shield of California January 2014 - Present
Blue Shield of California December 2010 - December 2013
Blue Shield of California (Healthcare Industry) September 2008 - November 2010
Brett Kernen, Sole Proprietorship January 2007 - August 2008
Calpine Corporation (Energy Industry) September 2001 - December 2006
California ISO (Energy Industry) February 1998 - August 2001
Health Net / Foundation Health (Healthcare Industry) December 1994 - January 1998
Sutter Medical Foundation (Healthcare Industry) January 1991 - November 1994
Skills
Vendor Management, IT Service Management, IT Management, Program Management, ITIL, IT Strategy, SDLC, Outsourcing, Process Improvement, IT Operations, Business Analysis, Project Portfolio..., PMO, Infrastructure, Project Management, Disaster Recovery, Data Center, Sla, Project Planning, Account Management, Agile Project Management, Change Management, Cost Benefit, Negotiation, Gap Analysis, Telecommunications, Information Technology, Building Relationships, Project Delivery, BMC Remedy, Security, Healthcare Information..., Information Security, Analysis, System Deployment
Education
Washington State University 1989 — 1990
Post Graduate Studies, Management & Finance
Eastern Washington University 1982 — 1987
Bachelor of Arts Degree, Business Administration
Lakes High School 1981 — 1982
Diploma, General
Heidelberg American High School 1978 — 1981
High School Diploma, General
Blue Shield of California July 2014 - Present
Year Up March 2014 - Present
Van Dyke Trucking July 2012 - January 2013
The Wiseman Group Interior Design, Inc. July 2011 - August 2012
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Project Management, Help Desk Support, Photoshop, Research, Public Speaking, Teamwork, Outlook, Social Media, Training, Access, Time Management
Education
Foothill College 2014 — 2015
Information Technology Project Management
Year Up Bay Area 2014 — 2015
Information Techonology & Project Managment
Metropolitan Arts & Technology High School 2008 — 2011
High School Diploma, 9th-12th
Centers for Disease Control and Prevention, Division of Birth Defects and Developmental Disabilities July 2014 - Present
Center for Spina Bifida Research, Prevention, and Policy October 2013 - May 2014
Kaiser Permanente September 2012 - May 2014
Blue Shield of California June 2013 - August 2013
Skills
Epidemiology, SAS, Clinical Research, Public Health, Data Analysis, Research, Healthcare, SPSS, Informatics, Analysis
Education
Emory University 2012 — 2014
Master of Public Health (MPH), Epidemiology
Purdue University 2007 — 2011
Bachelor of Science (BS), Biochemistry
C-Suite September 2014 - Present
AC Transit August 2014 - September 2014
Larkin Street Youth Services May 2014 - August 2014
Blue Shield of California May 2014 - May 2014
Mercer/Marsh & McLennan Companies April 2010 - August 2013
Mercer/Marsh & McLennan Companies September 2007 - April 2010
Select Temporary Assignments January 2007 - August 2007
Washington State Office of Financial Management - Business Agency, Office of the Governor April 2000 - August 2006
Jacqueline Lew Arts January 1995 - April 2000
Skills
Office Management, Management, Leadership, Editing, Accounts Payable, C-Suite, Project Management, Event Management, Administrative Support, Calendar Management, Marketing, Sales, Human Resources, Executive Government, Non-profit..., Research, Business Analysis, Writing, Microsoft Office, Global Meeting..., Global Travel, Internal Communications, Document Management, Expenses, Social Media, Photography, Budget Process, Technical Writing, Accounts Receivable, Mentoring, Process Improvement, Employee Benefits, Train New Employees, Recruiting, Administrative...
Education
University of California, Berkeley
Political Science and Government
Fresno City College
Photography
Regence BlueShield June 2011 - Present
Regence BlueShield May 2009 - June 2011
Regence BlueShield April 2007 - May 2009
Premera Blue Cross October 1995 - April 2007
Blue Shield of California April 1990 - October 1995
Skills
Administrative..., Software Documentation, Microsoft Office, Data Entry, Insurance, PeopleSoft, Office Management, Health Insurance, Visio, Outlook, Medicare, Employee Benefits, HIPAA, Lotus Notes, Customer Service, Access, Microsoft Excel, Spreadsheets, Healthcare, Life Insurance
Education
Edmonds Community College
Associate of Arts and Sciences (AAS), Health/Health Care Administration/Management
Blue Shield of California November 2011 - Present
Health Net June 2011 - November 2011
Blue Shield of California May 2007 - November 2010
Skills
Microsoft Word, Outlook, Rumba, Lotus Notes, Employee Benefits, Authorization, Medical Terminology, ICD-9, CPT, Analytical Skills, Projects, Solution Implementation, Long-term Customer..., Documentations, Requirements Gathering, Customer Service
Education
National University 2011 — 2013
Bachelor's degree, Business Administration and Management, General
Folsom Lake College 2006 — 2010
Charles Schwab March 2015 - Present
Waite Consulting 1998 - Present
Raptor Pharmaceuticals 2014 - 2014
Freed Associates 2012 - 2012
Genentech/Roche 2010 - 2011
Visa 2008 - 2008
Blue Shield of California 1999 - 2007
Genentech 2005 - 2005
Barclays Global Investors (currently BlackRock) 1994 - 1998
Bank of America 1983 - 1993
Skills
Performance Management, Organizational..., Onboarding, Talent Management, Human Resources, Succession Planning, Employee Engagement, Leadership Development, HR Consulting, Training, Management, Employee Relations, Employee Benefits, Career Development, Recruiting, Interviews, Compensation Structures, Management Development, Leadership, Program Management, HR Project Management, Compensation Structure..., Workshop Facilitation, Organizational Design, Legal Compliance, Employment Law, Strategy, Change Management, Onboarding Program..., Needs Assessment
Education
Florida International University
Bachelors, Business, Management
Blue Shield of California September 2013 - Present
Johnson & Johnson July 2012 - July 2013
KAISER PERMANENTE, The Permanente Federation July 2010 - July 2012
KAISER PERMANENTE, SF Medical Center June 2006 - June 2010
LEXIS NEXIS October 2005 - March 2006
Dignity Health September 2005 - October 2005
BOYS & GIRLS CLUBS OF AMERICA October 2001 - August 2005
RWD TECHNOLOGIES INC. September 2000 - July 2001
Skills
Web Content, Web Content Management, Editorial, Content Management, Dreamweaver, Editing, Instructional Design, Adobe Creative Suite, Document Management, Copy Editing, Content Strategy, Proofreading, Web Design, Interviews, Healthcare Information..., Google Analytics, SnagIt, Interviewing Skills, Web Pages, Landing Pages, Web Services, Consumer Healthcare, Healthcare Industry, Editorial Consulting, Editorial Process, Instructional Manuals, Medical Terminology, HIPAA, EMRs, Hospitals, Interwoven OpenDeploy, FrontPage, Tridion, Rhythmyx, FTP software, WebTrends Analytics, Photoshop Elements, Soundslides, iPhoto, Microsoft Picture..., DocuShare, Health Insurance..., Affordable Care Act, JIRA, Training, Writing
Education
Mills College
MFA, Writing
Franklin & Marshall College
BA, Theater
The Stony Brook School
University of California, Berkeley 2015 — 2015
The Changing Role of Health Advocacy in a Post-ACA World
PeopleScout September 2014 - April 2015
The Recruiting Network May 2013 - September 2014
Corporate Resource Services March 2013 - January 2014
Coverall Health-Based Cleaning System March 2011 - March 2013
Blue Shield of California January 2011 - March 2011
Hope Properties March 2006 - March 2011
Santa Clara County March 2004 - July 2004
Radiant Medical March 2001 - December 2003
Randstad Staffing March 1990 - July 2001
Vishay Siliconix March 1999 - May 2001
Skills
Recruiting, Human Resources, Applicant Tracking..., Employee Relations, Training, Interviews, Customer Service, Management, Cold Calling, Sourcing, Temporary Placement, New Hire Orientations, Team Building, Hiring, Talent Acquisition, Employee Benefits, Leadership, Customer Satisfaction, Payroll, HRIS, Contract Recruitment, Sales, Internet Recruiting, Office Administration, Staffing Services, Temporary Staffing, College Recruiting, Benefits Administration, Organizational..., Customer Retention, Onboarding, Personnel Management, Sales Operations, Lead Generation, Executive Search, Business Development, Taleo, ADP Payroll, SPHR, Call Centers, Database Admin, Coaching, Employee Training, Workforce Planning, Accounts Payable, Accounts Receivable, Cold Calling Experience, Multi-line Phone, Payments, Smashfly
Education
Everest University-Tampa 2013 — 2015
Professional, Business Admin-Human Resources
Evergreen Valley College 1989 — 1992
Speech and Communication, Business Administration and Psychology
Blue Shield of California August 2014 - Present
Blue Shield of California March 2013 - August 2014
Blue Shield of California October 2010 - March 2013
US Navy September 2005 - September 2009
Skills
Insurance, Health Insurance, Process Improvement, Vendor Management, Business Analysis, SDLC, Underwriting, Medicare, Change Management, Employee Benefits, Managed Care, Program Management, Medicaid, Claims Review, Claims Investigations, Healthcare Industry, PPO, HMO, POS, World Class Customer..., Business Process..., Healthcare Information..., Project Management, Call Centers, Project Portfolio..., Healthcare, Cross-functional Team..., Business Process, Leadership, Team Building, Customer Service
Education
Folsom Lake College 2011 — 2012
Placer High School 1999 — 2003
High School Diploma, General Studies
Freed Associates July 2012 - Present
EAV Healthcare Consulting June 2006 - July 2012
Sutter Connect May 2004 - May 2006
Sutter Connect December 2001 - May 2004
Blue Shield of California January 1999 - April 2001
Maxicare Health Plans, Inc February 1995 - September 1998
Managed Care Innovations MSO January 1993 - February 1995
Schumpert Medical Center September 1988 - July 1993
RN Experience August 1983 - August 1989
Skills
Contract Negotiation, EHR Implementation, Meaningful Use, Project Management, Managed Healthcare..., Provider Network..., Medical Management, Disease Management, Healthcare Industry, Healthcare Financial..., Provider Contracting, Credentialing, Highly Analytical, Customer Focus, Strong Communication..., Healthcare Management, Healthcare, EMR, Healthcare Consulting, EHR
Education
Georgia State University 1986 — 1989
MBA/MHA, Health Administration
Southeastern Louisiana University 1978 — 1983
Bachelor of Science, Nursing
Blue Shield of California September 2005 - Present
Skills
Health Insurance, Software Documentation, Vendor Management, Insurance, Software Development, Process Improvement, Team Building
Education
Folsom High School 2001 — 2003
Eastlake High School 1999 — 2001
Folsom Lake College
Blue Shield of California January 2014 - Present
Delta Air Lines September 2013 - September 2014
Year Up July 2013 - July 2014
Pinx Catering 2010 - 2014
Skills
Windows, PowerPoint, Windows 7, Microsoft Office, Teamwork, Project Management, Project Planning, Agile Project Management, Troubleshooting, Visio, SharePoint, Integration, Databases, Software Documentation, Networking
Education
Foothill College 2013 — 2014
Certifaction of Information Technology, Information Technology
Gap Inc./Old Navy December 2014 - Present
Vicki Hart & Associates Organization Effectiveness Strategic Change Leadership Development July 2012 - November 2014
Microsoft Corporation June 2011 - July 2012
HealthCare Services Corp - BCBS companies for TX, IL, OK & NM (Change Management & Org Design) March 2010 - April 2011
Deloitte Consulting (Leadership Development, Organizational Development & Change Management) March 2005 - June 2009
Kaiser Foundation Health Plan 2000 - 2004
Blue Shield of California 1995 - 1998
University of California, San Francisco and Davis Medical Centers 1990 - 1995
Skills
Organizational..., Change Management, Leadership Development, Executive Coaching, Executive Alignment, Organizational..., Talent Management, Management Consulting, Strategy, Program Management, Organizational Design, Executive Relationship, Leadership, Performance Improvement, Training, Coaching, Succession Planning, Team Leadership, Strategic Planning, Employee Engagement, Career Development, Business Process..., Consulting, Employee Training, Performance Management, Onboarding, Project Management, Start-ups, Workshop Facilitation, HR Transformation, Management, Enterprise Software
Education
Washington University in St. Louis
MSW, Social Work
Fielding Graduate University
MA, Organizational Management
University of Houston
BA, Psychology
United Valley Insurance Services, Inc. September 2015 - Present
Saint Agnes Medical Center April 2015 - August 2015
Bourbon & Taps March 2014 - September 2014
Blue Shield of California March 2008 - May 2014
Education
Fresno Adult School 2015 — 2015
Certificate of Completion, Restaurant/Food Services Management
Fresno City College
Associate of Science (AS), Food Science
Blue Shield of California July 2012 - Present
Checksmart March 2010 - Present
Raley's 2009 - March 2010
Victory BoardSports October 2006 - August 2009
Education
Argonaut High School 2004 — 2008
San Joaquin Delta College
Business
Folsom Lake College
Kaiser Permanente May 2013 - Present
Kaiser Permanente May 2003 - Present
Sonoma Valley Hospital 2002 - 2003
Blue Shield of California 2000 - 2002
UCSF Medical Center 1995 - 2000
Sequoia Hospital District 1991 - 1995
Ernst & Young 1990 - 1991
HBOC 1983 - 1990
Skills
EHR, HL7, HIPAA, Inpatient, ASAP, Hospitals, SNOMED, Visio, Process Improvement, SDLC
Education
Emory University 1979 — 1983
Bachelor's degree, Anthropology
Blue Shield of California March 2008 - Present
L.A. Care Health Plan 2001 - 2008
CORO Health Leadership 2006 - 2007
Skills
Healhtcare..., Strategic Planning, Public Speaking, Business Process..., Business Planning, Business Strategy, Program Management, Project Coordination, Event Management, Event Planning, Non-profits, Business Networking, member acquisition, Member Engagement, Member Retention, Grant Writing, Program Development, Health Policy, Data Analysis, Medicare, Leadership, Nonprofits, Policy, Community Outreach, Healthcare, Managed Care
Education
UCLA Anderson School of Management 2011 — 2013
Project Management
USC Marshall School of Business 2004 — 2004
Grant Writing Certified
Glendale Community College 1986 — 1991
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Virginia Premier Health Plan, Inc. September 2014 - Present
Kroger June 2013 - September 2013
Health Net October 2006 - September 2012
Health Net August 2005 - January 2010
Blue Shield of California August 2002 - October 2003
Blue Shield of California August 2001 - August 2002
Blue Shield of California January 2000 - January 2001
Placerville Pines Care Center 1998 - 1999
Skills
Healthcare, Training, HIPAA, Insurance, Analysis, Claim, HMO, Customer Service, Healthcare Industry, Medicare, Health Insurance, Testing, Medical Coding, ICD-9, Medicaid, CPT, Strategy, Managed Care, Process Improvement, Business Analysis, PPO, Hospitals
Education
Virginia Commonwealth University 2015 — 2018
Bachelor's degree, Anthropology
Frostburg State University 2013 — 2016
Bachelor of Fine Arts (BFA), Fine/Studio Arts, General
National University 2010 — 2011
Undergraduate, Allied Health
High-Tech Institute 1995 — 1996
Diploma, Medical Assisting
folsom highschool 1991 — 1995
Diploma, General Studies
Blue Shield of California April 2013 - Present
Blue Shield of California 1995 - March 2013
CareAmerica 1995 - 1998
MetLife 1989 - 1995
Maxicare Health Plans 1984 - 1989
Skills
Health Insurance, Insurance, Brokers, Medicare, Claim, Underwriting, Managed Care, Claims Management, Property & Casualty..., Disability Insurance, Employee Benefits, Actuarial Science, Term Life Insurance, Health Savings Accounts, Workers Compensation, Life Insurance, Long-term Care
Education
El Camino College 1981 — 1984
Business Education
Peary
Home Health Care, Inc. 2006 - Present
Home Health Care 2000 - 2006
Blue Shield of California 1996 - 2000
Ace Cor Ambulance Services 1994 - 1996
Manila Health Department 1992 - 1996
Education
Far Eastern University 1984 — 1988
Doctor of Medicine (M.D.)
University of the Philippines 1980 — 1984
Bachelor of Arts, Humanities ( Holistic Pre-Med)
University of Santo Tomas 1969 — 1976
Elementary School, Prep to Grade VI, Consistent Gold Medalist
Harris Corporation July 2011 - Present
LuLaRoe by Gilly June 2014 - Present
Blue Shield of California March 2009 - June 2011
Hewlett-Packard 2008 - 2009
State Street 2008 - 2008
Wachovia September 2003 - December 2007
Intel January 2002 - September 2003
Bravanta January 2000 - December 2001
Franklin Templeton Investments January 1998 - January 2000
Skills
SDLC, Business Analysis, Requirements Analysis, Requirements Gathering, Analysis, Systems Analysis, Integration, Business Requirements, Software Project..., Visio, Software Documentation, Business Process, Business Process..., Access, SharePoint, PMP, EDI, Veterans Affairs, EHR, HL7, Healthcare Information...
Education
Sonoma State University 1990 — 1995
Bachelor's Degree, Liberal Studies (Hutchins School) & B.A. in History
Folsom Lake College
Associate's Degree, Metal and Jewelry Arts (in process)
IPS Corporation June 2014 - Present
Jenny Craig November 2013 - June 2014
Master Halco November 2008 - November 2013
Master Halco November 2008 - November 2013
Master Halco April 2007 - November 2013
Master Halco January 2008 - October 2013
Blue Shield of California October 2008 - November 2008
Disney Corporation May 2007 - October 2008
Master Halco November 2007 - March 2008
Health Net January 1998 - January 2008
Skills
Database Management, System Design, System Documentation, Flow Charts using Visio, ETL programs and SQL..., EDI Interface, RPG, ILE, Free Format..., Database Conversion, Visio, PowerPoint, SQL DB2, Crystal Reports, Database Design, FTP, File conversion to cvs,..., IBM ISeries email..., MessengerPlus 8.0
Education
Far Eastern University 1970 — 1979
BSBA, Journalism, Business, Accounting
Far Eastern University
Bachelor of Science, Business Administration (Management/Accounting)
Lassen Medical Group, Inc. February 2015 - Present
Apex Technology Management March 2013 - February 2015
Pulmedica, Inc. August 2011 - March 2013
Plum Healthcare Group, LLC July 2010 - August 2011
Blue Shield of California February 2004 - May 2010
Skills
Medical Billing, Healthcare Information..., Medicaid, CMS, Project Management, General Office..., Office Management, EHR, HIPAA, Medicare, Access, Healthcare, Revenue Cycle, Medical Coding, ICD-9, Meaningful Use..., ICD-10, Healthcare Consulting, Medical Terminology, EMR, CPT, Healthcare Industry, Healthcare Management, Accounts Receivable, Medical Records, 10 Key, Practice Management
Education
Empire College School of Business 2000 — 2002
Associate of Science (A.S.), Accounting and Finance
Piner High School 1994 — 1997
EF Education First February 2013 - Present
Brockway Hair Design January 2013 - 2013
Bumunders December 2010 - January 2012
Blue Shield of California September 2008 - June 2009
Wells Fargo Bank 2006 - 2008
Skills
Fashion, Apparel, Retail, Merchandising, Social Media, Photoshop, Fashion Design, Customer Service, Styling, Textiles, Marketing Strategy, Illustrator, Social Media Marketing, Marketing
Education
Folsom Lake College 2006 — 2012
Associate of Arts (A.A.), Social and Behavioral Science
Central Sierra ROP for Cosmetology 2002 — 2002
Cosmetology State License, Cosmetology/Cosmetologist, General
Independence High School 2002 — 2003
Diploma, General Ed, 12
Santa Rosa High School 1999 — 2002
Diploma, general ed
Rebuilding Together May 2013 - Present
Blue Shield of California December 2012 - January 2013
Faith Episcopal Church January 2000 - January 2011
Old Navy June 2010 - August 2010
Skills
Childcare, Sales, Microsoft Office, Volunteering, Customer Service, Non-profit Volunteer, Youth Work, Experience Working with..., Nonprofits, Data Entry
Education
Folsom Lake College 2009 — 2011
El Dorado Adventist School 2007 — 2009
Diploma
Folsom Lake Community College
Psychology
HGST, a Western Digital company October 2010 - Present
Simplified Business Information Inc. June 2008 - October 2010
Yahoo! January 2007 - June 2008
Blue Shield of California April 2004 - November 2006
Peoplesoft Inc. April 2002 - April 2004
Homestore.com June 2001 - March 2002
Cisco Systems June 1999 - June 2001
Intuit June 1997 - June 1999
Skills
HRIS, Talent Management, Talent Acquisition, Change Management, Employee Relations, Deferred Compensation, Onboarding, Performance Management, Organizational Design, Organizational..., Organizational..., Human Resources, Training, Management, Leadership
Education
Duke University - Fuqua School of Business
MBA, Finance & Global Management
University of Colorado at Boulder
BA, Psychology
Blue Shield of California June 2015 - Present
CGI April 2013 - June 2015
UC Davis Health System July 2012 - April 2013
McKesson Provider Technologies October 2011 - July 2012
MyLogovision December 2010 - November 2011
NaturaeSoft January 2011 - June 2011
Hewlett Packard June 2010 - December 2010
Hewlett-Packard August 2002 - February 2009
Hewlett-Packard August 1996 - August 2002
Skills
Virtualization, Servers, VMware, SAN, Disaster Recovery, Linux, Windows, Brocade Fibre Switches, Data Center, Storage, Testing, NetApp, Microsoft Exchange, Storage Area Networks, Cluster, Operating Systems, Switches, NAS, HP Server Hardware, Linux Server, Enterprise Storage, System Administration, Technical Support, Fibre Channel, Hardware, High Availability, Solaris, iSCSI, HP, Infrastructure, HP-UX, Networking, Troubleshooting, Active Directory, VMware ESX, F5 ARX, HP Storage, Hitachi Storage, VMware vSphere, VMware vCenter, EMC Storage, Software Documentation
Education
Golden Gate University 1999 — 2002
BS, Information Technology Management
bear river
bear river high school
Blackhawk Network April 2013 - July 2014
University of Nevada School of Medicine October 2012 - February 2013
Blue Shield of California July 2012 - August 2012
Pre-employ.com March 2009 - July 2012
Integrative Family Health February 2008 - August 2008
Two Rivers Window Company November 2005 - July 2006
PLC-Multipoint LLC August 1997 - May 2000
Skills
Medical Terminology, Medical Billing, Medical Records, Medical Transcription, Insurance Verifications, Process Scheduler, Reception, Front Office, Microsoft Office, Typing, Phone Etiquette, Data Entry, Database Management, Database Design, Inventory Management, Quality Assurance, Customer Relations, Customer Satisfaction, Customer Service, Public Relations, Human Relations, Human-computer..., Human Resources, Executive Reporting, Inside Sales, Travel Arrangements, Sales Presentations, Corporate Sales..., Records Management, Filing, Office Management, Staff Training, Management, Time Management, Supervisory Skills, Office Administration, Software Training, Microsoft Word, Outlook, Microsoft Excel, PowerPoint, Next Gen, MAC OS X Tiger, Digital Photography, Catalog Layout, Catalogue Production, Catalog Development, Money Management, Collections, Point of Service...
Education
Shasta College 2010 — 2010
Certificate of Completion, Customer Service and Business Ethics
Everett Community College 1999 — 2001
Medical Transcription/Business
Business Computer Training Institute 1998 — 1998
Certificate of Completion, Computers and Business
Kaiser Permanente August 2013 - Present
Blue Shield of California August 2011 - Present
Blue Shield of California 2009 - September 2011
Deloitte August 2007 - August 2009
Deloitte June 2005 - August 2007
RDA Systems December 2004 - May 2005
Skills
IT Audit, Audit, Operational Risk..., SOX, CISA, Internal Audit, Internal Controls, Compliance, Data Analysis, Financial Analysis, Enterprise Risk..., Compliance Audits, Business Intelligence, SDLC, Visio, SAS, Excel, Change Management, Data Mining, Medical Terminology, Medicare, Medicare Supplements, Access, SQL, Oracle SQL, Macro, Java, JavaScript, C, Assembly, ACL, sas EG, Sarbanes-Oxley Act
Education
Georgia State University - J. Mack Robinson College of Business 2002 — 2005
Master, Accounting and CIS
New Mexico State University
Computer Science
Blue Shield of California October 2002 - Present
DiBuduo & DeFendis Insurance Agency May 2001 - October 2002
Diversified Benefit Services, Inc. May 1998 - May 2001
Skills
Employee Benefits, Spanish, Underwriting, Health Insurance, Health Savings Accounts, Insurance, Disability Insurance, COBRA, Workers Compensation, Brokers, Medicare, Coaching, Life Insurance, Benefits Administration, Leadership, Claim, Term Life Insurance, Customer Service, Long-term Care, Healthcare, HMO, Dentistry, Managed Care, Medicare Part D, PPO, Provider Relations, Health Policy
Education
Craig School of Business - CSUFresno
Certificate - Human Resources, Business Administration and Management
Fresno City College
Associate in Science, Business
Sharp Mesa Vista Hospital January 1995 - Present
Genentech 1993 - 1994
Vista Hill Foundation/Mesa Vista Hospital September 1989 - April 1993
self employed January 1986 - September 1989
Blue Cross of Washington and Alaska September 1984 - January 1986
San Diego Foundation for Medical Care January 1983 - January 1984
Canamex 1980 - 1982
Blue Shield of California 1974 - 1979
Skills
Litigation, Government, Legal Writing, Product Management, Legal Research, Westlaw
Education
Thomas Jefferson School of Law 2004 — 2007
JD, Law
Golden Gate University 1980 — 1982
transportation
University of California, San Diego 1967 — 1972
BA, Literature
Xilinx November 2012 - Present
Blue Shield of California January 2011 - November 2012
Blue Shield of California November 2007 - January 2011
Altera Corporation July 2003 - November 2007
San Jose State University August 2005 - May 2006
Altera July 1998 - July 2003
Skills
Performance Analysis, Program Facilitation, MS Project, Instructional Design, Leadership Development, Culture Change, Presentation Coaching, Business Communications, Program Management, Mentoring, Organizational..., Cross-functional Team..., Training, Strategy, Corporate Communications, Human Resources, Leadership, Project Planning, Team Building, Performance Management, Change Management, Coaching, Career Development, Workforce Planning, Talent Management, Management, Recruiting, 360 Feedback, Organizational..., Workshop Facilitation, Project Management, Onboarding, Succession Planning
Education
San Jose State University 1994 — 1996
Bachelor of Arts, Communication Studies
Evergreen Valley College
Associates of Arts, General Studies
Notre Dame San Jose
Apple, Inc. April 2015 - Present
California Correctional Health Care Services October 2014 - January 2015
Hewlett Packard Enterprise Services July 2013 - October 2014
Vercoe & Associates January 2013 - July 2013
Blue Shield of California February 2012 - December 2012
Kaiser Permanente August 2011 - January 2012
California Prison Health Care Services March 2008 - March 2011
Vercoe & Associates 1992 - 2010
Skills
Process Improvement, Project Management, Technical Recruiting, Program Management, PMO, Vendor Management, Business Analysis, Contract Negotiation, SDLC, Team Building, Software Project..., Management Consulting, Leadership, Strategic Planning, Requirements Analysis
Education
University of Colorado at Boulder 1958 — 1961
Business Administration
Fullerton College 1973 — 1974
Associate of Arts (A.A.), Business Administration and Management, General
Blue Shield of California March 2015 - Present
Bank of the West December 2013 - August 2014
West Marine July 2013 - December 2013
Kaiser Permanente September 2012 - December 2012
VMware June 2011 - December 2011
Rambus July 2007 - February 2011
Genentech August 2006 - April 2007
Granite Construction Inc July 2005 - August 2006
Bank of America November 2004 - July 2005
Dole Food Company June 2003 - November 2004
Skills
Program Management, Business Analysis, Project Management, Project Planning, Risk Management, Technical Writing, RFP, Data Integration, Data Mapping, Integration, Quality Assurance, SDLC, Change Management, Mediation, Cross-functional Team..., Software Project..., Testing, Management, SharePoint, Leadership, Software Documentation, Vendor Management, Training, Scrum, M&A experience, Analysis, Data Analysis, Project Portfolio..., Telecommunications, Process Improvement, PMO, Business Process, Team Building, Visio, Requirements Analysis, MS Project, PMP, IT Management, Systems Analysis, Business Process..., Data Center, Agile Project Management, Business Intelligence, ITIL, Resource Management, Agile Methodologies, IT Strategy, Information Technology, Software Development, Business Requirements
Education
Agile Learning Labs 2012 — 2012
Certified Scrum Master
Marvin Schwartz JD 2011 — 2011
Certificate, Mediation
University of California, Berkeley 2004 — 2007
Certificate, Project Management
Project Management Institute 2005 — 2005
PMP, Project Management
George Mason University 1992 — 1996
MA, Telecommunications
Virginia Commonwealth University 1987 — 1989
BS, Information Systems
Health Net March 2015 - Present
Conversio Health August 2013 - February 2015
Effective Compliance Solutions, LLC July 2013 - August 2013
CVIS Regulatory Compliance Solutions / CV Infosys March 2007 - June 2013
Blue Shield of California March 1999 - March 2007
Prudential Health Care July 1995 - February 1999
HealthNet March 1993 - July 1995
Southern California Edison November 1988 - March 1993
PacifiCare Health Systems August 1987 - November 1988
SelectCare Management Company 1986 - 1987
Skills
Healthcare, Compliance, Medicare, Process Improvement, Contract Negotiation, Managed Care, Employee Benefits, Claim, Network Development, Program Management, Health Policy, Provider Relations, Project Management, PPO, Hospitals, Policy, Healthcare Industry, Customer Service, System Administration, Data Analysis, HIPAA, Software Documentation, Healthcare Management, EHR, Analysis, Pharmacy Benefit..., Team Building, Budgets, Health Information..., Medicaid, Health Insurance, Management, Healthcare Information..., Informatics, Leadership, Strategic Planning, Executive Management, Privacy Law, Negotiation, Revenue Cycle, Healthcare Consulting, Training, Clinical Research, Administration, Insurance, Access, Physicians, Global Regulatory...
Education
Health Care Compliance Association 2007 — 2012
CHC, Certification in Helath Care Compliance
Landmark Education 2000 — 2003
Certificate, Management & Leadership
University of Southern California 1989 — 1989
Certificate, Health Care Management
University of California, Los Angeles 1979 — 1981
BA, German Literature
El Camino College 1974 — 1978
AA, German & Photography
Universitaet Innsbruck 1976 — 1976
Certificate, German
Privat Gymnasium 1973 — 1974
Certificate, German
Blue Shield of California May 2008 - March 2012
Oce Business Services April 2003 - May 2008
Aldon Computer Group June 2000 - March 2003
Skills
Salesforce.com, AS400, MS Office Suite, Microsoft Office, IBM iSeries, Access, Process Improvement, Team Building, Sales, Microsoft Excel, Outlook, Program Management, Marketing, Management
Education
Excelsior College 2011 — 2014
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Young Entrepreneurs at Haas School of Business, UC Berkeley 1999 — 2002
Innovative Solutions and Resources November 2013 - Present
BLAST (child/adolescent services) September 2010 - May 2012
Blue Shield of California 1999 - 2006
Skills
Oil Painting, Portrait Painting, Drawing, Figure Drawing, Perspective Drawings, Oil Pastel, Photoshop, Psychology, Child Development, Social Skills, Teaching, Pricing Analysis, Health Insurance, Customer Service, English, Technical Writing, Editing, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Outlook, Data Entry, Sales, Art
Education
Fullerton College 2000 — 2007
Fine and Studio Arts
Hope International University 1989 — 1994
Bachelor of Science (BS), Psychology
Danielle Kirkland Professional Servics February 2011 - Present
Blue Shield of California 2010 - 2011
WAMU/JP Morgan Chase August 2008 - November 2009
Pacific Gas and Electric Company November 2007 - April 2008
Skills
Typing, Microsoft Excel, Microsoft Word, Microsoft Office, Front Office, Office Equipment, Sales, Training, Coordinating Events, Fundraising, Tax Preparation, Data Entry, Multi Tasking
Education
Everest University-Brandon 2011 — 2014
Bachelor of Science (BS), Accounting
University of Phoenix-Sacramento Valley Campus
Associate of Arts (AA), Business Administration and Management, General
State of California February 1995 - Present
Blue Shield of California 1990 - 1992
Vision Service Plan 1985 - 1990
Education
San Juan High School 1982 — 1986
High School Diploma, General
Folsom Lake College
Associate of Arts (AA), Accounting
Concentrix July 2014 - Present
SolarCity March 2014 - July 2014
Blue Shield of California July 2006 - August 2013
BUILD October 2007 - May 2008
University of CA, Berkeley July 2005 - May 2006
Cupertino Electric, Inc. 2000 - 2005
Skills
Account Reconciliation, ADP Payroll, Employee Benefits, Auditing, Budgets, Accounting, Human Resources, Change Management, Payroll, Finance, Payroll Taxes, Accounts Receivable, HRIS, Management, Vendor Management, Sarbanes-Oxley Act, Business Planning, Multi-State Sales Tax, General Ledger, Accounts Payable, Process Improvement
Education
Networking
Networking
Golden Gate University
Master of Science, Taxation
University of California, Davis 1992 — 1998
Bachelor of Science, Managerial Economics
Sacramento Entrepreneurship Academy 1999 — 1999
Speaking Engagements
RELEVANT PROFESSIONAL EXPERIENCE
SafePay Initiative, City of San Francisco, CA
BUILD (volunteer)
Pacific Gas and Electric Company February 2014 - Present
Liaison, Inc of Northern California March 2013 - July 2013
Blue Shield of California July 2012 - February 2013
Liaison, Inc of Northern California September 1995 - July 2012
Precision Systems, Inc. January 1995 - December 1999
HP Enterprise Services January 1994 - December 1994
Xerox Corporation August 1986 - January 1994
Xerox 1991 - 1992
Xerox 1989 - 1991
Xerox 1988 - 1989
Skills
Integration, Program Management, Business Process, Business Intelligence, SDLC, Process Improvement, Management, Vendor Management, Enterprise Architecture, Project Management, Project Planning, Agile Methodologies, Team Leadership, Strategy, Software Development, Change Management, ERP, MS Project, PMO, Analysis, SaaS, SOA, Cross-functional Team..., Leadership, Enterprise Software, E-commerce, Business Analysis, Strategic Planning, PMP, IT Management, ITIL, Process Engineering, Requirements Analysis, Systems Analysis, Business Requirements, Six Sigma, Team Building, SAP, Business Process..., SQL, Visio, Customer Service, Business Management, Agile, Consultancy, Problem Solving, Customer Relations, Enterprise IT Strategy
Education
University of Rochester - William E. Simon Graduate School of Business Administration 1992 — 1994
Master of Business Administration (MBA), Business Admin
Rochester Institute of Technology 1990 — 1993
BS, Information Systems
Finger Lakes Community College 1981 — 1983
Business Administration and Management, General
Meebo (acquired by Google) May 2010 - August 2012
Meebo May 2010 - January 2012
Glu Mobile August 2008 - May 2010
ZipRealty, Inc. January 2007 - October 2007
Blue Shield of California May 2004 - December 2006
Brocade Communications April 2002 - April 2004
CoSine Communications May 2000 - October 2002
Silicon Graphics (SGI) April 1997 - April 2000
US Postal Service September 1990 - April 1997
Skills
Change Management, Performance Management, Organizational..., Compensation, Employee Engagement, Organizational Change, Employee Relations, Mergers, Strategic Planning, Talent Management, Coaching, Leadership Development, Executive Coaching, Team Building, Employment Law, Business Strategy, Start-ups, Organizational Design, Succession Planning, Talent Acquisition, Team Leadership, Policy, HRIS, Process Improvement, Budgeting, Workforce Planning, Internal Communications, Mentoring, Social Media, Organizational..., Budgets, Deferred Compensation
Education
Duke University School of Law 1987 — 1990
JD, Law
Rice University 1983 — 1987
B.A., History/Political Science
Blue Shield of California April 2014 - Present
Education
Duke University - The Fuqua School of Business 2010 — 2012
MBA, Business
Kutztown University of Pennsylvania 1999 — 2000
Bachelor of Science (B.S.), Psychology
Penn State University 1995 — 1998
Psychology
Blue Shield of California December 2011 - May 2015
Regence BlueCross BlueShield of Oregon August 2011 - December 2011
HealthNow New York Inc. February 2011 - April 2011
Blue Shield of California August 2008 - February 2011
Sterling Commerce an AT&T company August 2007 - July 2008
Skills
Business Analysis, Requirements Analysis, Business Intelligence, Business Process..., SDLC, Software Project..., Agile Methodologies, Enterprise Architecture, XML, Test Data, Program Management, Process Improvement, SQL, Data Warehousing, Requirements Gathering, Vendor Management, Quality Center, Integration, IT Strategy, Healthcare Information..., Visio
Education
Georgia Institute of Technology
Merchant E-Solutions February 2013 - Present
Merchant e-Solutions February 2013 - Present
Mindstream Group February 2010 - October 2012
Blue Shield of California March 2008 - January 2010
Stanford Health Care 2005 - 2007
Medweb 2005 - 2006
Neoforma 1998 - 2001
Visa 1988 - 1994
Skills
eCommerce Solutions, CRM Solutions, Healthcare IT, Product Development, Project Management, Supply Chain Solutions, ITIL/ITAM/MACD Change..., Knowledge Management, Dashboard Design and..., SEO Projects, Agile, RUP & Waterfall..., Pre-sales Technical..., Multi-linual Systems, Agile Methodologies, Projects, Healthcare Information..., Change Management, SEO, E-commerce, CRM, Supply Chain, Pre-sales, Integration, Vendor Management, Software Development, IT Strategy, Storyboarding, Business Intelligence, Mobile Devices, Product Management, ERP, Storytelling, Management, Business Analysis, Project Planning, Cloud Computing, Business Process..., Project Portfolio..., SaaS, SDLC, Enterprise Architecture, Professional Services, Business Process, Software Project..., Program Management, Web Development, Business Strategy, Strategic Planning, Strategy, Process Improvement
Education
Escola Americana do Rio de Janeiro
High School
George Washington University
Electrical Engineering
Georgia Institute of Technology
MS, Information & Computer Science
Harrison Lazarus Advisors, Inc. June 2007 - Present
Top 10 Financial April 2007 - Present
Blue Shield of California June 1997 - January 2007
PriceWaterhouseCoopers 1991 - 1997
Skills
Independent Financial..., Fiduciary, Interdisciplinary..., Tax Planning, Investment Management, Transparency, Strategic Planning, Financial Accounting, CPA, Registered Investment..., Leadership, Finance, Business Planning, Financial Planning, Financial Advisory, Wealth Management, Coordinator, Entrepreneurial Finance, Management, Tax, Entrepreneurship..., Investments, Business Development, Fiduciary Services, Trusted Business Partner
Education
Golden Gate University 1992 — 1996
MST, Taxation
University of Michigan - Stephen M. Ross School of Business 1989 — 1991
BBA, Business
University of Michigan 1987 — 1989
BBA, Finance
East High School 1983 — 1987
HS, General
Roland Hall St. Marks
Coldwell Banker, Howard Perry & Walston November 2013 - Present
Spencer Properties October 2011 - November 2013
Blue Shield of California April 2007 - August 2007
Nokia, Inc August 2003 - August 2004
Cisco Systems March 2000 - July 2002
Harmonic October 1999 - March 2000
Cirrus Logic June 1995 - October 1999
Skills
Strategic Planning, Marketing Strategy, Market Analysis, Purchasing Negotiation, Real Estate License, Residential Homes, Home Staging, Real Estate Transactions, Real Estate Negotiating, Marketing Communications, Interpersonal..., Relationship Building, Trusted Business Partner, Digital Marketing, Comparable Analysis
Education
Golden Gate University
Business Administration and Management, General
San Jose State University
BA, Child Development, Human Resources
Agile Entrepreneurs September 2013 - Present
Agile Entrepreneurs January 2006 - Present
Automation Anywhere April 2013 - 2014
StubHub July 2012 - September 2012
Gap Inc./Gap Inc. Direct May 2012 - July 2012
Blue Shield of California October 2010 - August 2011
SVASE.org July 2007 - July 2009
The IndUS Entrepreneurs 2003 - 2009
LinkedIn May 2008 - November 2008
Crystal Ball Corporation March 2005 - February 2008
Skills
Agile Product Management, Agile, Entrepreneurship, Agile Coaching, Bootstrapping, Agile Methodologies, Scrum, Entrepreneurship..., New Business Development, Start-ups, Start-up Consulting, Lean Startup, Web Applications, Product Management, Agile Project Management, Product Marketing, Extreme Programming, Software Development, Executive Coaching, Marketing Communications, Direct Sales, Sales Process, Social Media, Social Media Marketing, Social Networking, Mobile Solutions, Mobile, Software Project..., Offshore Software..., Offshore Project..., Offshore Operations, Public Relations, Non-profits, Mobile Devices, Project Management, Strategy, Management, Business Development, Product Development, Cross-functional Team..., Java Enterprise Edition, Program Management, Software Engineering, Requirements Analysis, Leadership, IT Strategy, SaaS, Team Management, Enterprise Software, E-commerce
Education
Florida Atlantic University
Masters, Computer Science
Nrupathunga Junior College
Intermediate, Maths, Physics, Chemistry, French, English
Osmania University
B.E., Electronics & Communications
People's High School
10th Class, Secondary School Certification (SSC)
San Jose State University
Corba, EJB
BP February 2014 - Present
BP June 2012 - February 2014
LinkedIn August 2011 - May 2012
Blue Shield of California July 2011 - August 2011
Amazon.com March 2010 - July 2011
Lockheed Martin April 2007 - March 2010
Accenture 2006 - 2007
Randstad 2004 - 2006
Biogen Idec 2001 - 2003
Skills
College Recruiting, Technical Recruiting, University Relations, Onboarding, Talent Management, Sourcing, Recruiting, Relationship Management, Talent Acquisition, Applicant Tracking..., Public Speaking, Career Development, Internet Recruiting, Hiring, Event Planning, Staff Development, Leadership, Strategy, Workforce Planning, Employee Benefits, Management
Education
Framingham State College
BA, Corporate Communications
UnitedHealth Group April 2015 - Present
HealthPlus of Michigan November 2009 - March 2015
Blue Shield of California May 2005 - September 2009
PacifiCare Health Systems January 2001 - October 2004
SelectCare, Inc 1989 - 2001
Skills
Health Insurance, Insurance, Health Savings Accounts, Long-term Care, Medicare, Disability Insurance, Employee Benefits, Term Life Insurance, Managed Care, Healthcare, Process Improvement, Brokers, Underwriting, Claim, HMO
Education
Eastern Michigan University 1978 — 1983
Bachelors of Business Administration, Accounting
ULSee Inc. March 2014 - Present
CyWee Group Ltd. 2010 - 2014
Hey Liu Ventures 2008 - 2010
Blue Shield of California 2005 - 2008
HSBC Finance Corporation 2004 - 2004
United Microelectronics Corporation 2000 - 2002
Envision Enterprises, Inc. 1999 - 2000
Transworld Media Corporation 1997 - 1999
Skills
Business Development, Product Development, Marketing, Partnerships, Product Marketing, Business Strategy, Strategic Partnerships, Start-ups, Entrepreneurship, Strategy, SaaS, Project Management, Product Management, E-commerce, Mobile Devices, Analytics, Team Leadership, Competitive Analysis, Outsourcing, Cross-functional Team..., Team Building, Venture Capital, Go-to-market Strategy, Management, Leadership, Consulting, Strategic Planning, New Business Development, Market Research, Marketing Strategy
Education
The Joseph H. Lauder Institute, University of Pennsylvania 2002 — 2004
MA
University of Pennsylvania - The Wharton School 2002 — 2004
MBA
National Taiwan Normal University 1996 — 1997
Franklin & Marshall College 1992 — 1996
BA
Episcopal Academy
Lower Merion HS
Blue Shield of California April 2015 - Present
U.C. Davis Medical Center January 2015 - May 2015
Robert Half Technology September 2013 - January 2015
Varis July 2012 - August 2013
First Corporate Solutions, Inc. June 2011 - June 2012
VCGCB August 2010 - April 2011
HP Procurve IT 2008 - August 2010
Davis Aquatic Masters 1993 - 2010
DirectApps 2008 - 2008
Kiefer Consulting 2008 - 2008
Skills
Microsoft SQL Server, SSIS, SSRS, T-SQL, SQL Server Management..., Perfmon, Powershell, VB.NET, User Defined Functions, Joins, Log Shipping, DTS, Database Engine Tuning..., Performance Monitor, T-SQL Stored Procedures, SQLXML, OSQL, ISQL, Cursors, Query Tuning, DDL, Windows Services, Technical Writing, Technical Documentation, Water Safety, Lifeguarding, Volunteer Coordinator, My core competencies..., Business Intelligence, Database Administration, TFS, SDLC, ETL, Database Design, Databases, SQL, Integration, Data Warehousing
Education
Humboldt State University 1981 — 1986
B.S. B.A., Oceanography/Geology
El Camino College 1974 — 1977
I earned my A.S.S. degree in G.I.R.L.S., Swimming and Water Polo
Aviation High 1970 — 1974
High School Graduation, Swimming, Surfing, Girls
Intuit January 2013 - Present
PointClear September 2011 - January 2013
Intuit August 2010 - August 2011
Intuit August 2007 - July 2010
Blue Shield of California May 2006 - August 2007
DePaul University May 2002 - April 2006
East-West University October 2001 - May 2002
Scient August 2000 - April 2001
Georgia Institute of Technology September 1998 - May 2000
Skills
User Experience, Interaction Design, User Interface Design, Design Thinking, Usability Testing, Contextual Inquiry, Contextual Design, Design Strategy, Strategic Design, People Management, Team Leadership, Information Architecture, User Research, Experience Design, Management, Product Management, Usability, User Experience Design, Human Computer..., User Interface, User-centered Design, Rapid Prototyping, Heuristic Evaluation, Wire Framing, OmniGraffle, User Scenarios, Persona, Mobile Devices
Education
Georgia Institute of Technology 1998 — 2000
Master of Science (MS), Digital Media
Florida State University 1994 — 1998
Bachelor of Science (BS), Mass Media Communications
LeapFrog October 2013 - Present
Blue Shield of California September 2011 - August 2013
Global eCommerce (Walmart International) February 2010 - September 2011
Walmart.com April 2004 - January 2010
Openwave Systems July 2003 - April 2004
Intuit January 2001 - May 2002
Walker Digital, LLC July 2000 - November 2000
PLP Marketing Research January 1994 - July 2000
Time Warner Direct January 1990 - December 1993
Information Resources, Inc. 1987 - 1989
Skills
Segmentation, Customer Insight, Marketing Research, Market Research, Strategy, Marketing Strategy, Competitive Intelligence, Focus Groups, Analytics, Competitive Analysis, Quantitative Research, E-commerce, Cross-functional Team..., Data Analysis, Analysis, Qualitative Research, Brand Equity, Consumer Behaviour, Product Development, Usability Testing, Web Analytics, Advertising Research, Marketing Communications, Ethnography, Survey Research, Customer Experience, Market Intelligence, Brand Loyalty, Positioning, Customer Satisfaction, Survey Design, Quantitative Analytics, Online Moderation, Consumer Behavior, Conjoint Analysis, Customer Loyalty
Education
University of California, Berkeley 1978 — 1981
M.A.
Georgetown University 1971 — 1975
B.A. (magna cum laude)
TekCogent October 2014 - Present
Gap Inc. March 2014 - October 2014
Blue Cross and Blue Shield of Louisiana October 2013 - February 2014
Blue Shield of California February 2013 - January 2014
Blue Shield of California October 2012 - February 2013
Blue Shield of California October 2011 - September 2012
Blue Shield of California April 2012 - June 2012
Tech Trader February 2008 - September 2011
Tech Trader July 2007 - September 2008
Skills
Project Coordination, Healthcare IT, Business Analysis, IT support, Software Implementation, Implementation Services, Website Development, Requirements Analysis, Requirements Gathering, Data Analysis, Quality Assurance, Software Quality..., Testing, Solution Implementation, Outsourcing, SFDC, SDLC, MS Project, Healthcare Information..., Integration, Project Management, Program Management, Management, Project Planning, Cross-functional Team..., User Acceptance Testing, UML, Business Intelligence, Analysis, Databases, Software Project..., Business Requirements, Software Documentation, SharePoint, Software Development, CRM, Microsoft Project, Agile Methodologies, Change Management, Vendor Management, Visio, PMO
Education
Golden Gate University 2009 — 2015
MBA, Information Technology
Golden Gate University 2010 — 2011
Certificate Course in IT, Project Management
Pune University
Bachlore of Engineering, Computer Science
California Cancer Associates for Research & Excellence January 2015 - Present
Clovis Community Medical Center May 2014 - January 2015
Blue Shield of California May 2012 - September 2012
Aetna August 2009 - August 2010
MATT Construction June 2007 - February 2008
Beal Properties, Inc November 1998 - November 2004
Skills
Brokers, Fax, Customer Service, 10 Key, Medicaid, Claims Management, Microsoft Excel, File Management, Certifications..., Accounts Receivable, Accounts Payable, Office Management
Education
Fresno City College 1987 — 1989
Fresno City College
Cosmetology Degree
Blue Shield of California January 2015 - Present
Blue Shield of California July 2014 - January 2015
Year Up March 2014 - January 2015
Target October 2012 - August 2013
Skills
Time Management, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Windows, Event Planning, Retail, Agile Project Management, Project Management, Troubleshooting, Outlook
Education
Foothill College 2014 — 2015
General Studies
Year up 2014 — 2015
Information Technology Project Management, Quality Awarness, Trainee
Laney College
Social Sciences
Blue Shield of California September 2015 - Present
Blue Shield of California October 2014 - Present
Skills
Writing, Editing, Marketing Communications, Event Planning, Press Releases, Email Marketing, Corporate Communications, Copywriting, Online Marketing, Wine Knowledge, Wine Writing, Online Advertising, Salesforce.com, Editorial, Publishing, Research, Leadership, Public Relations, Lead Generation, E-commerce, Management, Digital Marketing, Strategy, Graphic Design, Newsletters, Social Media Marketing, Dreamweaver, InDesign, Publications, Social Media, Illustrator, Blogging, WordPress, Brochures, Copy Editing, Social Networking, Content Management, Facebook, Brand Development, Web Content, SEO, Media Relations, Wine
Education
East Carolina University
Bachelor's Degree, Psychology, Sociology
Wine & Spirits Education Trust (WSET)
Level 3 Award with Merit, Wines and Spirits
School of Visual Arts
Graphic Design
John T. Hoggard High School
Kaiser Permanente October 2012 - Present
Blue Shield of California January 2007 - March 2012
WellPoint January 1995 - January 2007
State Mutual January 1992 - January 1995
Mutual of Omaha January 1989 - January 1992
American General Life Companies October 1984 - January 1989
Skills
Health Insurance, Employee Benefits, Insurance, Healthcare, Salesforce.com, Sales, Sales Management, Sales Operations, Sales Process, Building Relationships, Trusting Relationships, C-Level Relationships, Strategic Relationships, Maintaining..., Account Management, Strategic Financial..., Finance, Sales Compensation, Financial Forecasting, Revenue Forecasting, Department Budgeting, Sales Presentations, Communication Skills, Matrix Management, Brokers, Self Funding, Group Medical, Self-funded, Underwriting, HMO, Health Care Reform, Leadership, Managed Care, Strategy
Education
Florida State University - College of Business 1981 — 1984
Bachelor's degree, Finance & Marketing
Randstad Technologies US September 2013 - Present
Blue Shield of California February 2012 - August 2013
Blue Shield of California August 2010 - July 2011
Skills
Data Analysis, Business Analysis, Requirements Gathering, SDLC, Financial Modeling, Analytics, Analysis, Visio, Health Insurance, Business Requirements, Insurance, Requirements Analysis, VBA, Business Intelligence, Software Documentation
Education
Edmonds Community College
Associate of Science (AS), Computer and Information Sciences and Support Services
Blue Shield of California September 2013 - Present
PwC - Global Strategy, Advisory Services September 2012 - May 2013
USF Working with Entrepreneurs February 2012 - August 2012
PricewaterhouseCoopers 2010 - June 2011
PricewaterhouseCoopers 2003 - 2011
Qwest Communications 2001 - 2003
Skills
Strategy Development, Acquisition Integration, Business Process..., Competitive Analysis, Business Case..., Separation Agreements, Customer Experience, Project Management, Financial Analysis, Marketing Strategy, Internal Controls, Business Process Design, Customer Insight, Pricing, Go-to-market Strategy, Market Research, Organizational..., Marketing Research, Data Analysis, Oral & Written..., Entrepreneurship, Strategy, Management Consulting, Cross-functional Team..., Business Planning, Leadership
Education
University of San Francisco - Masagung Graduate School of Management 2011 — 2012
MBA, Entrepreneurship and Marketing
Georgetown University
BA, Economics and International Relations
United States Naval Academy
Florida Power & Light September 2014 - Present
Florida Power & Light October 2012 - September 2014
Florida Power & Light September 2010 - October 2012
NextEra Energy Resources July 2008 - September 2010
Humana Inc. August 2005 - July 2008
UnitedHealthcare December 2001 - July 2005
Blue Shield of California March 1996 - December 2001
Skills
Process Improvement, Cross-functional Team..., Visio, Six Sigma, Budgeting, Thought Leadership, Corporate Tax, Estate Planning, Health Insurance, Apportionment, Microsoft Excel, PowerPoint, Strategy, Change Management, Project Management, Legal, Boy Scouts, Tennis, Corporate Training, Consulting, Business Process..., Lean Manufacturing, Tax, Insurance, Risk Management, Analysis, Project Portfolio..., Energy, Analytics, Sarbanes-Oxley Act, Financial Analysis, Business Process, Due Diligence, SAP, Public Speaking, Strategic Planning, Portfolio Management, Financial Modeling, Forecasting, Program Management, Leadership, Data Analysis, Budgets
Education
Whittier Law School 1995 — 1999
Doctor of Law (J.D.), Law
Emerson College 1988 — 1992
B.S., Communications (Advertising/TV Production)
Blue Shield of California August 2014 - Present
Blue Shield of California September 2013 - August 2014
Blue Shield of California February 2013 - September 2013
Blue Shield of California March 2011 - February 2013
Goodies Yogurt Company December 2009 - March 2011
Grocery Outlet April 2009 - December 2009
Grocery Outlet September 2008 - April 2009
Grocery Outlet February 2008 - September 2008
Skills
Utilization Management, HIPAA, Medicare, Medical Coding, Customer Service, Healthcare, Managed Care, Prior Authorization, Strategic Planning, Leadership, Healthcare Management, Healthcare Information..., Hospitals, Confidentiality, Microsoft Office, Communication, Rumba, Team Management, Creative Problem Solving, Health Policy, Inpatient, Clinical Research, Provider Relations, Home Care, Medicare Part D, HMO, Utilization Review, ICD-10, PPO, ICD-9, Medicaid Managed Care, Healthcare Consulting, Medicine, Disease Management, Healthcare Industry, Quality Improvement, Credentialing
Education
Folsom Lake College
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Vista Del Lago High School 2006 — 2010
General Educational Development G.E.D.
Teen Scene and Round Table Counseling, Inc. September 2013 - Present
Blue Shield of California February 2012 - March 2012
Eugene Lee Physical Therapy November 2008 - December 2011
Securitas September 2004 - April 2008
Farmers Insurance January 2001 - May 2003
Anthem January 1994 - August 2000
Skills
CPT, ICD-9, Medical Coding, HCPCS, Credentialing, Health Insurance, Insurance, HIPAA, Medical Terminology, Medicaid, Medisoft, Medical Records, Data Entry, Provider Relations, Accounts Receivable, Healthcare, Office Administration, Payroll, Accounts Payable, Collections, Claims Resolution, Microsoft Office, Microsoft Excel, Microsoft Word, Exceptional Listener, Marketing, Typing, 10 Key, Human Resources, Organizational..., Oral & Written..., Customer Oriented, Employee Relations, Employer Branding, Employment..., Recruiting, Onboarding, Hiring
Education
Simi Valley Vocational School 2013 — 2013
Accounting Certificate
Simi Valley Vocational School 2008 — 2009
Certification, Medical Insurance Billing, Pass
Fairleigh Dickinson University 1977 — 1979
Master of Arts (M.A.), School Psychology, 3.5/4.0
Syracuse University 1973 — 1977
Bachelor of Science, Psychology and Biology
L.A. Care Health Plan October 2013 - Present
L.A. Care Health Plan June 2012 - October 2013
Blue Shield of California September 2011 - June 2012
Blue Shield of California April 2009 - September 2011
Health Net July 1997 - April 2009
DreamWorks SKG July 1996 - July 1997
Booz Allen Hamilton July 1995 - July 1996
Skills
People Management, Customer Relations, Technology Planning, Strategic Planning, Vendor Management, Budget Management, Planning, C, C++, Java, JavaScript, Photoshop, PowerPoint, Excel, Performance Management, RPG III, Analysis, ASP.NET, Dreamweaver, Budgeting, Team Building, Business Analysis, Visual Basic, Customer Service, Microsoft Excel, Budgets, Management, Process Improvement, SDLC, Strategy, Cross-functional Team..., Project Planning, Business Intelligence, SharePoint, Disaster Recovery, Software Documentation, Business Process, Leadership, Change Management, System Administration, Lotus Notes, Visio, Project Management, Requirements Analysis, IT Management, Requirements Gathering, Access, Databases
Education
MBA at University of Phoenix 2008 — 2010
MBA, Business, 3.91
Lee Hecht Harrison 2008 — 2008
Personal growth/coaching
Galway-Mayo Institute of Technology 1984 — 1987
B.SC Honors, Microbiology, Applied Mathematics, 3.92
Blue Shield of California August 2004 - Present
Blue Shield of California August 2004 - Present
Blue Shield of California August 2004 - Present
Blue Shield of California January 2004 - Present
Blue Shield of California September 2011 - January 2013
Blue Shield of California September 2009 - September 2011
Hangtown Video Productions September 2003 - July 2004
Dave's Hallmark March 2003 - September 2003
Skills
SharePoint, Business Process, Business Objects, Software Project..., Business Process..., Access, HIPAA, Health Insurance, Insurance
Education
Folsom Lake College
AA Degree; diploma
Blue Shield of California September 2011 - Present
Blue Shield of California January 2011 - September 2011
Blue Shield of California November 2007 - December 2010
US Navy Reserve January 2002 - January 2010
Verizon Wireless August 2003 - December 2004
Skills
Macro, SQL, Mainframe, Microsoft Office, Business Objects, Business Analysis
Education
Folsom Lake College 1996 — 2007
Associate of Science (AS), Business/Commerce, General
UMOM September 2011 - December 2011
UMOM June 2011 - August 2011
Yolo County Child Support Services August 2005 - May 2006
Blue Shield of California August 2002 - August 2005
Skills
Case Management, Access, Behavioral Health, Nonprofits, Psychology, Microsoft Office, Communication, Management, Customer Service, Microsoft Word
Education
Glendale Community College 2010 — 2011
Bachelors Degree, Human Services
University of Phoenix 2008 — 2011
Bachelors Degree, Behavioral Health and Human Services, 3.85
Rio Salado Community College 1994 — 2000
Associate of Arts and Sciences (AAS), Computer Usage and Technology, 4.0
Sano Intelligence September 2015 - Present
Apple October 2013 - September 2015
Apple February 2012 - October 2013
Blue Shield of California June 2010 - January 2012
Frost & Sullivan June 2006 - June 2010
Scios (Johnson & Johnson) June 2005 - December 2005
Nektar Therapeutics January 2004 - May 2005
Lions Gate Hospital June 2003 - October 2003
Skills
Cross-functional Team..., Process Improvement, Strategic Planning, Project Management, Product Development, Strategy, Analysis, Program Management, Budgets, Marketing, Market Analysis, Competitive Analysis, Contract Negotiation, Mergers & Acquisitions, Product Management
Education
Duke University - The Fuqua School of Business 2010 — 2012
MBA, Cross Continent MBA
UC Berkeley Haas School of Business 2010 — 2010
BioExec Institute
San Jose State University 2004 — 2006
MSc, Biotech and Business
The University of British Columbia 2000 — 2003
BSc, Biochemistry and Chemistry
El Dorado County Transit Authority December 2012 - Present
Straight Line Construction September 2011 - December 2012
Blue Shield of California June 2007 - May 2009
Skills
Customer Service, Customer Support, Customer Retention, Customer Experience, Call Centers, Social Media Marketing, Social Media Outreach, Marketing Communications, Marketing, Office Administration, Administrative..., Front Office, Office Equipment, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, PowerPoint, Internet, Facebook, Facebook Marketing, Twitter, Pinterest, Public Relations, Public Speaking, Project Management, Event Planning, Grant Administration, Public Sector, Cold Calling Experience, Sales, Trade Shows, Appointment Scheduling, Public Transport, Customer Satisfaction
Education
Folsom Lake College
Business Administration and Management, General
El Dorado High School 2003 — 2005
High School Diploma, General Studies
Blue Shield of California July 2015 - Present
Skills
Medicare, Process Improvement, Healthcare Information..., Disease Management, Leadership, Healthcare Management, Managed Care, Case Managment, Program Management, Case Management, HIPAA, Healthcare, Medicaid, EMR, Home Care, Provider Relations, Employee Benefits, Team Performance, Business Process..., Utilization Management, Healthcare Industry, Health Insurance, Leadership Development, Claims Management, Budgets, Informatics, Microsoft Office, Coaching Leaders, Quality Auditing, High Performance Teams, Vendor Management, Workers Compensation, Change Management, Strategic Planning, Health Promotion, Discharge Planning, risk stratification, Healthcare Analytics, Chronic Care Management, Performance Improvement, Operations Management, Nursing Management, Process Redesign, Quality Improvement, Cross Functional Team..., Population Health, Integration, Data Analysis, Disability Claims..., Lean Six Sigma
Education
Nova Southeastern University 2013 — 2015
Master of Science (MS), Nursing Leadership, Highest Honors
Stanford University 2014 — 2014
Florida Southern College
BSN, Nursing
Blue Shield of California April 2012 - Present
Anthem May 2011 - April 2012
Anthem January 2009 - May 2011
American Airlines November 1989 - May 2000
Skills
Analysis, Underwriting, Insurance, Strategy, Financial Risk, Health Insurance, Claim, Actuarial Science, Employee Benefits, Risk Management, Process Improvement, Accounting, Medicare, Managed Care, Brokers
Education
Georgia Southwestern State University 2012 — 2015
Bachelor of Business Administration (B.B.A.), Accounting, 3.0
The Ohio State University 2001 — 2004
Bachelor's Degree, Economics, 3.27
Facebook October 2013 - Present
dunnhumby May 2012 - October 2013
Yahoo! January 2012 - May 2012
Yahoo! April 2011 - February 2012
Yahoo! December 2008 - May 2011
Yahoo! June 2007 - December 2008
Yahoo! July 2005 - June 2007
Blue Shield of California September 2004 - December 2004
Blue Shield of California June 2004 - August 2004
Euro RSCG MVBMS Partners July 2002 - July 2003
Skills
Consumer Insights, Marketing Strategy, Advertising, Marketing ROI, Media Strategy, Behavioral Targeting, Analytics, Market Research, Partner Management, Online Marketing, Digital Marketing, Digital Media, Online Advertising, FMCG
Education
University of California, Berkeley, Haas School of Business 2003 — 2005
MBA, Business
Georgetown University 1996 — 2000
BSBA, Marketing, Spanish
Sabino High School 1992 — 1996
Thermo Fisher Scientific November 2014 - Present
Informatica October 2013 - September 2014
Blue Shield of California March 2011 - September 2013
Blue Shield of California August 2007 - March 2011
Blue Shield of California May 2005 - August 2007
Hewlett-Packard July 1998 - April 2005
UCSF 1995 - 1997
Skills
Talent Management, Succession Planning, Employee Relations, Change Management, Executive Coaching, Recruiting, Program Management, Workshop Facilitation, Mergers, Restructuring, Employee Engagement, Culture Change, Performance Management, Organizational..., Leadership, Leadership Development, Human Resources, Strategy, Cross-functional Team..., Workforce Planning, Organizational..., Employer Branding, Process Improvement, Career Development, Outsourcing, Organizational Design, Performance Improvement, Onboarding, HR Consulting, Conflict Resolution, Talent Acquisition, Management, Training, Management Development, Executive Management, Start-ups, Labor Relations, Coaching, Management Consulting, Vendor Management, HR Transformation, 360 Feedback, Human Capital, Interviews, HR Policies, Consulting, Employee Benefits, Mergers & Acquisitions
Education
University of California, Davis - Graduate School of Management 1996 — 1998
MBA, Organizational Behavior, Marketing
Erasmus University Rotterdam 1997 — 1997
Semester Abroad, HR Management, Economics, Management Consulting Project
Vassar College 1987 — 1991
BA, English, Spanish, Economics
Insituto Internacional, Madrid 1989 — 1989
Semester Abroad, Spanish Literature, Writing, Culture
Brookline High School
Blue Shield of California January 2011 - Present
Blue Shield of California July 2007 - October 2010
Qwest Communications January 2003 - December 2006
Qwest Communications August 2001 - January 2003
Qwest Communications November 1999 - August 2001
GTE Internetworking January 1999 - October 1999
GTE June 1995 - September 1996
Skills
Vendor Management, Call Centers, Process Improvement, Telecommunications, Management, Training, Operations Management, Customer Satisfaction, Customer Experience, Sales Operations, Six Sigma, Budgets, Business Strategy, Customer Service, Technical Support, Wireless, Workforce Management, Continuous Improvement, Process Management, CRM, Strategy, Call Center, Program Management, Strategic Planning, Business Process..., Change Management
Education
Duke University
BSE
General Electric
Certified Financial Management Planning & Analysis
UnitedHealth Group March 2015 - Present
UnitedHealth Group (Optum) February 2014 - March 2015
Blue Shield of California July 2012 - February 2014
Blue Shield of California March 2003 - July 2012
Cigna Healthcare 1995 - 2002
Skills
Healthcare, Cross-functional Team..., Data Warehousing, Software Documentation, Healthcare Information..., SAS, SAS programming, Data Analysis, Visio, Security, Vendor Management, Process Improvement, SDLC, HIPAA, Analysis, Program Management, Access, Requirements Gathering, Business Analysis, SAS Programming
Education
Georgia Institute of Technology 1985 — 1990
Bachelor of Science (BS), Physics
Blue Shield of California June 2011 - Present
Blue Shield of California September 2010 - May 2011
Blue Shield of California November 2003 - September 2010
Education
Fullerton College 1993 — 1995
WANDA Inc. June 2015 - Present
Pacific Business Group on Health December 2012 - April 2015
Acupera, Inc October 2011 - April 2012
Blue Shield of California August 2007 - December 2010
Jones Lang LaSalle November 2005 - April 2007
Academy of Art University March 2004 - September 2005
Golden Gate University May 1996 - November 2003
Skills
Event Planning, Event Management, Meeting Planning, Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Administrative..., Corporate Events, Office Management, Social Media, Public Relations, Coordinating Events, Budgets, Data Entry, Marketing, Fundraising, Time Management, Healthcare, Human Resources, Software Documentation, Access, Program Management, Office Administration, Calendaring, Management, Invoicing, Analysis, Training, Public Speaking, Editing, Process Scheduler, Travel Planning, Travel Arrangements, Administration, Nonprofits, Lotus Notes, Calendars, Expense Reports, WebEx, Administrative..., Project Management, Leadership, Strategic Planning, Process Improvement, Team Building, Communication
Education
Golden Gate University
Immaculate Conception Academy
Microsoft March 2015 - Present
Microsoft September 2012 - March 2015
Blue Shield of California October 2009 - September 2012
Delta Dental of California 2004 - October 2009
Jackson Rancheria Casino 2003 - 2004
Rexall Sundown 2001 - 2003
Boca Raton Resort & Club 1995 - 2001
doral golf resort & spa 1993 - 1994
Skills
Databases, Disaster Recovery, SQL Server, Troubleshooting, SQL, Administration, POS, Architecture, Problem Solving, Analysis, Production, Documentation, SDLC, Microsoft SQL Server, ETL, Database Design, Requirements Analysis, Database Administration, T-SQL, System Administration, Software Documentation, Visio, SSIS, Business Intelligence, Windows, SSRS, Data Warehousing, SharePoint, Data Modeling, Business Analysis, Windows Server, Performance Tuning, Solution Architecture, ITIL, Systems Analysis, Software Project..., IT Management, Enterprise Architecture, Integration, SQL Tuning, Servers, Requirements Gathering, Unix, Oracle, Crystal Reports, System Deployment, Microsoft Technologies, Virtualization, IT Strategy, Powershell
Education
East Stroudsburg University of Pennsylvania 1986 — 1989
Bachelor of Science, Hospitality Management
Kaiser Permanente August 2010 - Present
Walmart Stores Inc. February 2009 - August 2010
Blue Shield of California May 2007 - January 2009
World Savings June 2001 - May 2007
EY June 1999 - May 2001
Norwest / Wells Fargo September 1997 - June 1999
West One Bank / US Bank 1985 - 1997
Education
George Fox University
Bachelor of Science (BS), Computer Science
Blue Shield of California January 2014 - Present
Blue Shield of California March 2011 - Present
Blue Shield of California April 2008 - March 2011
Delegata October 2007 - April 2008
Intel April 2002 - October 2007
Intel April 2000 - April 2002
Skills
Team Building, Risk Management, Process Improvement, Project Planning, Project Management, PMO, Quality Assurance, SDLC, Analysis, PMP, Access, Budgets, Business Process..., Databases, Program Management, Project Portfolio..., Resource Management, Strategic Planning, Leadership, Management, Training, Vendor Management
Education
Golden Gate University 2002 — 2005
Masters of Business Administration, Accounting and Finance
University of California, Davis 1993 — 1998
BA, History
Blue Shield of California 1990 - Present
Skills
Budgets, Team Leadership, Health Insurance, Sales, Healthcare, Insurance, Process Improvement, Leadership, Business Analysis, Employee Benefits, Vendor Management, Account Management, Strategy, Team Building, Time Management
Education
Fullerton College
High School, Graphic Design
Blue Shield of California May 2013 - Present
Health Net June 2010 - April 2013
Blue Shield September 2008 - November 2009
Health Net November 2005 - September 2008
The Temple of Boom May 2004 - May 2007
Family Therapy April 2005 - October 2005
Skills
HIPAA, Process Improvement, Health Insurance, Management, Healthcare, Insurance, Training, Leadership, Visio
Education
Edge Hill College of Higher Education 1993 — 1996
Bachelor of Arts (B.A.), Urban Policy & Race Relations
Durham New College 1992 — 1993
Associates, Teaching/Sport Studies
Edge Hill College of Higher Education 1990 — 1992
Bachelor of Arts (B.A.), Urban Policy & Race Relations
Edge Hill University 1989 — 1991
2:2, Urban Policy and Race Relations
Hyatt Regency Santa Clara August 2008 - Present
Blue Shield of California August 2008 - August 2008
Hyatt Regency Bellevue January 2007 - August 2008
Hyatt at Fisherman's Wharf July 2005 - January 2007
Education
Golden Gate University 2005 — 2006
Human Longevity, Inc. July 2014 - Present
Blue Shield of California September 2013 - July 2014
Accountable Care Solutions, Aetna October 2012 - September 2013
Express Scripts ( formerly Medco) June 2009 - September 2012
Ingenix 2007 - 2009
UnitedHealth Group February 2004 - April 2007
Henry M Jackson Foundation July 2003 - August 2004
MAMSI September 2001 - May 2003
Community Health Services June 1999 - September 2001
Social & Scientific Systems 1992 - 1997
Skills
Medicare, Managed Care, Pharmacy Benefit..., Research, Healthcare, Preventive Medicine, Clinical Research, Clinical Trials, Pharmaceutical Industry, Medicaid, Infectious Diseases, Healthcare Management, Health Policy, Disease Management, Healthcare Information..., Healthcare Industry, Utilization Management, Management
Education
Duke University School of Medicine 1997 — 1999
Physician Assistant/Masters in Health Science
Spelman College 1986 — 1990
BA, English
Tek Systems Associate Programmer Analyst
State of California July 2008 - Present
Family 1960 - Present
Blue Shield of California 2007 - 2008
Apple August 2006 - August 2007
Industrial Fumigant Company July 1993 - June 2006
Peace Corps 1990 - 1992
Skills
SQL, Access, PL/SQL, Visual Basic, Databases, MySQL, PHP, Excel, VBA, Database Development, SQL Server, Data Reporting, HTML, Programming, Database Design, Application Development, Problem Solving, Linux, Microsoft Office, CSS, JavaScript, Windows, XML, Business Objects, Pervasive, Microsoft SQL Server
Education
Emporia State University 1989 — 1993
MLS, Library and Information Management
The University of Kansas 1978 — 1984
BA, Biochemistry
Bay Area Companies January 2009 - Present
Blue Shield of California May 2011 - August 2011
Kaiser Permanente via The Creative Group January 2008 - May 2008
Stanford Hospital & Clinics as Consultant to Perot Systems August 2005 - December 2007
American Academy of Ophthalmology via The Creative Group October 2006 - January 2007
Bay Area Water Users Association January 2003 - December 2003
Catholic Healthcare West August 2000 - June 2002
CB PR July 1994 - August 2000
Various Bay Area Organizations January 1988 - September 1993
Skills
Community Outreach, Strategic Planning, Publications, Sponsorship, New Business Development
Education
Golden Gate University 1990 — 1993
MS, Public Relations & Public Affairs
Blue Shield of California August 2014 - Present
Blue Shield of California October 2012 - August 2014
Experis IT March 2010 - October 2012
Daniel-Mickel Center for Executive Education August 2007 - May 2009
The Ritz-Carlton Hotel Company, LLC May 2008 - August 2008
Verizon Business December 2004 - June 2007
Caminar Latino, Inc. September 2001 - June 2007
CNN September 2003 - December 2003
Skills
Market Research, Customer Relations, Software Project..., Problem Solving, Analysis, PMP, Project Management, Contract Negotiation, Customer Service, Business Analysis, Process Improvement, Management, Strategy, Training, Integration, Program Management
Education
University of South Carolina - Darla Moore School of Business 2007 — 2009
IMBA, International Business Administration/ Marketing and Operations
Georgia Institute of Technology 2001 — 2004
BS, International Affairs and German
Chattahoochee High School 1997 — 2001
Blue Shield of California September 2015 - Present
San Juan Soccer Club 2008 - Present
Blue Shield of California October 2013 - September 2015
Kaiser Permanente January 2005 - May 2013
US Beach Soccer National Team 2005 - 2013
Skills
Public Health, Healthcare, Nutrition Education, Mental Health, Health Education, Health Promotion, Clinical Research, Case Management, Community Outreach, Nutrition, Wellness, Disease Management, Athletics, Coaching, Hospitals, Motivational..., Prevention, Treatment, Wellness Coaching
Education
Fresno Pacific University
Master's degree, Kinesiology and Exercise Science
Blue Shield of California Hewlett PackardEndwave CorporationJanuary 1998 - January 2002
Hewlett-Packard 1987 - 1998
Skills
Process Improvement, Business Analysis, Vendor Management, Health Insurance, Insurance, Cross-functional Team..., Customer Service, Microsoft Excel, Product Management, Management, Microsoft Office
Education
Folsom Lake College
Blue Shield of California January 2014 - Present
SGS August 2013 - December 2013
Blueshield of California January 2013 - August 2013
DOJ 2011 - 2013
SRA International July 2005 - July 2006
Perot Systems November 2004 - July 2006
Vignette 1999 - 2001
IBM July 1993 - September 1999
Skills
Oracle, SQL, Perl, PL/SQL, Databases, Data Warehousing, Oracle RAC, Unix, Performance Tuning, Database Administration, SQL Tuning, AIX, RMAN, ETL
Education
Florida Atlantic University
MS, Computer Science
Alliant Insurance Services February 2014 - Present
Aon Risk Services February 2010 - February 2014
Blue Shield of California July 2007 - February 2010
Price Associates Insurance Services July 1997 - July 2007
Skills
Health Insurance, Employee Benefits, Employee Wellness
Education
Fresno Pacific University 2012 — 2014
Beasy Partners Insurance Services January 2015 - Present
Molina Healthcare October 2014 - Present
Health Net January 2014 - Present
Covered California October 2013 - Present
Kaiser Permanente October 2013 - Present
Blue Shield of California October 2013 - Present
Western Health Advantage October 2013 - Present
Mercy Housing 2007 - Present
Aflac January 2013 - June 2014
City of Folsom June 2005 - January 2008
Skills
Television, InDesign, Illustrator, Creative Direction, Customer Service, Public Speaking, Sales, Training, Leadership, Strategic Planning, Team Building, Marketing, Event Planning, Leadership Development, Coaching, Health Insurance, Social Networking, Public Relations, Social Media, Volunteer Management, Nonprofits, Teaching, Research, Community Outreach, Small Business, Program Development
Education
Folsom Lake College 2015 — 2016
Non-Profit/Public/Organizational Management, 3.5
O'More College of Design 1996 — 1999
graphic design, 3.0
Santa Monica College 1982 — 1984
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Gladstone High School 1974 — 1978
Diploma, college prep, 3.9
Blue Shield of California June 2013 - Present
Aon August 2007 - May 2013
Health Net July 2005 - August 2007
Health Net July 2001 - July 2005
NorthBay Healthcare 1998 - 2002
Skills
Customer Service, Microsoft Office, Accounting, Microsoft Excel, Microsoft Word, New Business Development, Account Reconciliation, Budgets, Sales Management, Negotiation, Financial Reporting, Strategic Planning, Team Leadership, Management, ASO/Self-Funding
Education
Fresno Pacific University
Bachelor of Business Administration (BBA), Organizational Leadership
Dignity Health September 2014 - Present
Aspire Systems 2015 - 2015
Aspire Systems 2015 - 2015
Scripps Health April 2013 - July 2014
Kaiser Permanente November 2011 - March 2013
Harvard pilgrim 2011 - 2011
Blue Shield of California 2010 - 2011
Kaiser Permanente 2006 - 2010
MedImpact Healthcare Systems, Inc. 2005 - 2006
Skills
HIPAA, SDLC, Healthcare Information..., EDI, Requirements Analysis, HL7, Requirements Gathering, ICD-10, Microsoft SQL Server, Quality Center, SQL, Agile Methodologies, Testing, User Acceptance Testing, Business Analysis, Software Project..., Software Documentation, EHR, Unix, Integration, Process Improvement, Visio, Systems Analysis, Quality Assurance, Databases, Software Implementation, PMO, MS Project, Business Requirements, HP Quality Center, Project Management, SharePoint, Healthcare, Consulting, Business Intelligence, Analysis
Education
Fairleigh Dickinson University
Masters, Management Information Systems
NSM
Osmania University
Bachelor of Computer Applications, Computer and Information Sciences, General
University of Madras
Master of Science (MS), Management Information Systems, General
xyz
Blue Shield of California June 2013 - Present
Alameda Alliance for Health 2012 - May 2013
Kaiser Permanente 2011 - 2012
OfficeMax 2010 - 2011
Blue Cross Blue Shield of Michigan April 2006 - October 2010
Saras America 2003 - 2006
Nagarjuna fertilizers and chemicals limited 1997 - 2000
Skills
Project Management, SDLC, Program Management, Vendor Management, Business Intelligence, Business Process..., Requirements Analysis, Process Improvement, Change Management, Team Building, Visio, Risk Management, Strategic Planning, SharePoint, Project Planning, Cross-functional Team..., PMO, MS Project, Project Portfolio..., Software Project..., IT Management, Agile Project Management, Outsourcing, Project Delivery, Healthcare Information..., Team Leadership, Management, Requirements Gathering, Resource Management, Business Process Design, Leadership, IT Strategy, IT Service Management, Integration, Business Process, PMP, Governance, Agile Methodologies, Solution Architecture, Enterprise Architecture, Business Process..., Business Requirements
Education
Fairleigh Dickinson University
MBA, Finance
Institute of Company Secretaries of India
Associate Company Secretary, Corporate Law, Accounting, Taxation
Osmania University
M.S., Accounting, Commerce
Phoenix College January 2011 - July 2012
Nature Made Vitamins / Pharmavite, LLC February 2003 - March 2005
Citibank International, Miami April 2002 - July 2003
Blue Shield of California July 2001 - August 2002
Best Buy, Inc. May 1999 - December 1999
Education
Phoenix College 2010 — 2012
Certificate of Completion, Legal Assistant/Paralegal, 3.6
Brevard Community College 1998 — 1999
Associates in Science, General Education, 3.6
Sutter Health September 2011 - Present
Blue Shield of California February 2011 - September 2011
Verizon Communications, Inc January 2005 - July 2010
MCI WorldCom, Inc March 2001 - January 2005
MCI WorldCom, Inc January 1999 - March 2001
MCI WorldCom, Inc January 1997 - March 2001
Pacific Gas and Electric Company January 1986 - January 1997
United States Navy January 1977 - January 1986
Skills
SDLC, PMO, Service Delivery, Integration, Telecommunications, Process Engineering, CMMI, PMP, Vendor Management, Project Portfolio..., Program Management, Software Project..., IT Operations, IT Management, Agile, ITIL, Data Center, Remedy, Product Management, Professional Services, Release Management, Change Management, Waterfall, Resource Management, Iterative, Software Development, Agile Methodologies, BMC Remedy, Business Process, Business Intelligence, Business Analysis, Management, Visio, Enterprise Architecture, Enterprise Software, Project Planning, Information Technology, Cross-functional Team..., Requirements Analysis, Process Improvement, Project Management, Leadership
Education
Florida State University 1980 — 1981
University of Phoenix
Bachelor of Science, Business Information Systems
Blue Shield of California 2011 - Present
DC Shoes 2010 - 2011
Blue Shield of California February 2009 - February 2010
Skills
Fashion, Salesforce.com, Account Management, Merchandising, Sales Operations, Social Media Marketing, Team Building, Social Media, Microsoft Excel, Marketing Strategy, Brand Management, Sales Management, Apparel, Microsoft Word, Process Improvement, Health Insurance, Customer Service, Marketing, Microsoft Office, Customer Satisfaction, CRM, Product Development, PowerPoint, Insurance, Marketing Communications, Sales, Advertising, Retail, Outlook
Education
Fashion Institute of Design & Merchandising 2004 — 2006
AA, Merchandise Product Development
California Health and Wellness 2014 - Present
Kaiser Permanente 2011 - April 2013
Blue Shield of California September 2004 - April 2011
Skills
Nursing, Hospitals, Inpatient, Healthcare, Patient Safety, Health Education, Healthcare Management, Healthcare Information..., EMR, Utilization Management, Medicare, Managed Care, Medicaid, Disease Management, Quality Improvement
Education
Fort Hays State University
BSN, Registered Nursing/Registered Nurse
Douglas&Reese Electricity Company 2012 - Present
Freelance Motion Picture Sound Recordist 2001 - Present
The Ansel Adams Gallery 2006 - 2007
Douglas Photography 2000 - 2007
Global Networking and Computing 2000 - 2001
KLA-Tencor August 1999 - November 2000
First Farwest Insurance Company 1987 - 1990
Transamerica Corporation 1979 - 1987
Douglas Sound 1975 - 1979
Blue Shield of California 1973 - 1975
Skills
Photographer, Musician,...
Education
American Conservatory Theatre 1970 — 1972
Technical Theatre/Theatre Design and Technology
Foothill College 1970 — 1972
Palo Alto Senior High School
Blue Shield of California March 2008 - Present
San Francisco Health Plan June 2006 - January 2008
MDwise Hoosier Alliance May 2002 - November 2005
Skills
Advanced SAS programming, Oracle Database, Unix, Excel VBA programming, SQL, Tableau, Statistical Data..., JavaScript, Business Objects, Insurance, Microsoft Office
Education
Georgetown University 2000 — 2002
Master's degree, Economics
Fudan High School
Fudan High School
Fudan University
Bachelor's degree, Finance