Blue Shield of California
Industry: Not-for-profit organization
DescriptionBlue Shield of California is a health plan provider founded in 1939 and based in San Francisco, California. The organization serves over 4 million health plan members and nearly 65,000 physicians across the state. Blue Shield of California was founded by the California Medical Association. Members: 4 million Headquarters: San Francisco, California, United States CEO: Paul Markovich (1 Jan 2013–) Number of employees: 6,800 Parent organization: California Physicians' Service Subsidiary: Cumulus Holding Company, Inc.
Blue Shield of California List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Shield of California. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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3,516 Blue Shield of California employees in database. Find out everything there's to know about Blue Shield of California employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Shield of California Employees
Hill Physicians Medical Group March 2015 - Present
Hill Physicians Medical Group January 2013 - Present
Kaiser Permanente July 2011 - August 2012
Blue Shield of California June 2010 - June 2011
Hill Physicians Medical Group January 2008 - June 2010
Sutter Health March 2005 - February 2008
Hospice By the Bay September 1999 - May 2006
UCSF Medical Center September 1997 - September 2001
Skills
Nursing, Healthcare, Hospitals, EMR, Nonprofits, Healthcare Management, Case Management, Home Care, Managed Care, Inpatient, Clinical Research, HIPAA, Medicare, Utilization Management, Patient Safety, Medicaid, Disease Management, EHR, Acute Care, Patient Advocacy, BLS, Medical Terminology
Education
Dominican University of California 1991 — 1994
BSN, Nursing, Psychology
goBalto, Inc. August 2012 - August 2015
University of California, San Francisco March 2011 - August 2012
Blue Shield of California March 2010 - April 2011
University of California at San Francisco May 2008 - September 2009
Smart Modular Technologies April 2005 - April 2008
XOMA March 2003 - February 2004
PeopleSoft October 1999 - April 2002
Preferred Capital Markets, Inc. 1997 - 1999
Skills
Testing, Software Documentation, Integration, Quality Assurance, Executive Management, Electronics, Agile Methodologies, Functional Requirements, Business Process..., Databases, Management, SharePoint, Unix, Operating Systems, Gap Analysis, Software Development, Oracle, HL7, Security, Programming, Business Intelligence, Software Project..., Enterprise Software, Test Planning, C#, Forecasting, SQL, MS Project, SDLC, Web Applications, Vendor Management, Access, Linux, Cloud Computing, Cross-functional Team..., Software Engineering, Agile Project Management, Regulatory Compliance, Requirements Analysis, Perl, Standards Compliance, Consulting, Pharmaceutical Industry, Program Management, FDA, Biotechnology, Business Process, Information Technology, Start-ups, Process Improvement
Education
DeVry Institute of Technology
Certification, Electronics
Blue Shield of California July 2014 - Present
Lyon Works March 2014 - Present
Fit Bodies inc. August 2013 - Present
Cedars-Sinai Medical Center September 2012 - March 2014
Cedars-Sinai Medical Center March 2011 - October 2012
Cedars-Sinai Health Services September 2009 - March 2011
Premiere Oncology January 2007 - August 2009
Rady Children's Hospital March 2007 - November 2007
Los Angeles County 2006 - 2006
Skills
Healthcare, Public Health, Nutrition, Clinical Research, Wellness, Research, Fitness, Pediatrics, Yoga, Alternative Medicine, Clinical Trials, Oncology, Lifesciences, Hospitals, EMR, Health Promotion, Grant Writing, Qualitative Research, Healthcare Management, Public Speaking
Education
Columbia University in the City of New York 2005 — 2006
Master of Public Health (MPH), Health Policy and Management
University of California, San Diego 2000 — 2004
Bachelor of Arts (BA), Human Development
Blue Shield of California September 2014 - Present
Stanford Children's Health Lucile Packard Children's Hospital Stanford April 2014 - September 2014
Santa Clara Family Health Plan February 2014 - July 2014
Safeway May 2008 - November 2010
Walgreens September 1994 - July 2008
Skills
Epic Systems, Cerner, Case Managment, Prior Authorization, Pharmacy Benefit..., Claims Handling, Coordination of Benefits, Medi-Cal, Compliance, Adjudication, Claims Management, Pharmacy, Retail Sales, Customer Service, Medical Terminology, Cash Handling Experience, Visual Merchandising, Photographic Printing, Outlook, Data Entry, Time Management, Medical Records, Pharmaceutical Packaging, Outpatient, Empolyee Training, Microsoft Word, Patient Education, Microsoft Excel, Healthcare, Microsoft Office, Pharmaceutical Industry, Pharmacists
Education
West Valley College 1998 — 1999
De Anza College 1997 — 1998
Oak Grove High School 1993 — 1997
High School Diploma
Blue Shield of California December 2014 - Present
Blue Shield of California July 2014 - December 2014
Huntington Learning Center May 2013 - July 2014
Occidental College September 2011 - May 2013
Occidental College January 2011 - May 2013
Occidental College Hillel May 2010 - May 2013
Glendale Adventist Medical Center October 2011 - April 2013
Pre-Health Student Association of Occidental College January 2013 - January 2013
Education
Occidental College 2009 — 2013
Bachelor's Degree, Biochemistry, 3.87
David Geffen School of Medicine at UCLA 2014 — 2014
Emergency Medical Technology/Technician (EMT Paramedic)
Kaiser Permanente March 2014 - Present
Kaiser Permanente May 2008 - September 2012
Davis Community Clinic January 2006 - February 2008
CommuniCare Health Centers 2005 - 2006
CommuniCare Health Centers 2004 - 2006
Blue Shield of California 2003 - 2004
The Church of Jesus Christ of Latter Day Saints December 2001 - July 2003
Kragen Auto Parts January 1999 - January 2001
Skills
Community Outreach, Healthcare, Public Health, Training, Grant Writing, Medicare, Program Development, Disease Management, Clinical Research, Healthcare Management, System Administration, Pediatrics, PowerPoint, Hospitals, Nonprofits, Public Speaking, Customer Service, Peer Tutoring, Health Insurance, Organization Skills, Time Management
Education
Drexel University 2011 — 2013
MPH, Public Health
University of California, Davis
BS, Physiology
Molina Healthcare November 2014 - Present
Molina Healthcare June 2012 - November 2014
Blue Shield of California April 2003 - December 2003
Aetna October 1997 - November 2002
Skills
Microsoft Office, Claims Resolution, Microsoft Excel, Microsoft Word, Customer Service, Windows, Research, Outlook, Public Speaking, Strategic Planning, Access, Negotiation, PowerPoint, Medicare, HIPAA
Education
Cypress College 2014 — 2016
Blue Shield of California January 2015 - Present
Blue Shield of California October 2014 - January 2015
Wittman Enterprises, LLC December 2013 - May 2014
Bradshaw Veterinary Clinic July 2008 - February 2009
Skills
Microsoft Office, PowerPoint, Customer Service, Teamwork, Research, Animal Work, Animal Husbandry, Veterinary, Veterinary Medicine, Time Management, Venipuncture, Medical Terminology, Healthcare, Medical Records, Medicine, Microsoft Word, Data Entry, Surgery, Telephone Skills, Radiology
Education
Heald College-Rancho Cordova 2012 — 2014
Associate of Arts and Sciences (AAS), Medical Insurance Billing and Coding, 4.0
Cosumnes River College 2003 — 2008
Associate of Science (A.S.), Veterinary/Animal Health Technology/Technician and Veterinary Assistant
One Tree Accounting January 2013 - Present
Cacao Dei 2005 - 2006
IBM September 1995 - December 2005
Blue Shield of California 1991 - 1993
Country Sun Natural Foods 1990 - 1991
Brandt Electronics 1988 - 1989
Skills
Accounting, Corporate Finance, Corporate Budgeting, Manage Complex Projects, Financial Analysis, Applications Software..., Budgets, Variance Analysis, Finance, Entrepreneurship, Xero
Education
Duke University 1993 — 1995
M.S., Computer Sciences
Wharton School, University of Pennsylvania 1984 — 1988
Bachelor's degree, Economics
UC Berkeley Extension 2011 — 2012
Continuing Education, Accounting
Wells Fargo December 2014 - Present
Oracle March 2012 - December 2014
Loring Works October 2003 - December 2014
Rocket Lawyer April 2014 - November 2014
Hewlett-Packard February 2012 - October 2013
California College of the Arts September 2010 - December 2011
VHT September 2007 - March 2010
Blue Shield of California April 2005 - July 2007
415 Productions, Inc September 1999 - October 2003
Electronic Arts October 1995 - June 1999
Skills
Editing, Writing, Communication, Concise Copy, Content Strategy, English grammar, Highly Efficient, Social Media, Blogging, Blogger, Twitter, Facebook, Tumblr, Pinterest, Photography, Stock Photography, Information Architecture, User Interface Design, Information Design, Interaction Design, User Experience, User-centered Design, Creative Direction, Strategy, User Experience Design, Publishing, Storytelling, Copywriting, Logo Design, Content Management, Butter, Anger Management, Usability, Wireframes, SEO, Copy Editing, Digital Media, Multimedia, Web Content Management, Content Development, Web Content, Online Marketing
Education
California College of the Arts 2010 — 2011
A moderate degree of exposure to quasi-toxic darkroom chemicals, Fine Art Photography
De Anza College
General Ed/Transfer to SF State
San Francisco State University
Psychology major, later studied Principles of Design @ SFSU Online
Kaiser Permanente IT February 2011 - Present
Chuck's House of Music July 2005 - Present
Kaiser Permanente IT August 2009 - February 2011
Kaiser Permanente August 2005 - August 2009
Kaiser Permanente February 2005 - August 2005
Blue Shield of California June 2004 - January 2005
NextGen Computing Solutions October 2003 - February 2004
Cisco Systems April 2003 - October 2003
Bank of America October 2002 - January 2003
Cisco Systems February 2002 - July 2002
Skills
Active Directory, TCP/IP, VMware, Servers, DNS, DHCP, XP, Windows 7, Troubleshooting, VPN, Operating Systems, Network Administration, Software Documentation, Quality Assurance, Software Quality..., Application Packaging, Software Delivery, Enterprise Desktop..., Team Management, Testing, BMC Remedy, System Deployment, People Skills, Software Deployment, Hardware, Databases, Integration, Security, Switches, Cisco Technologies, Microsoft Exchange, Windows XP, Firewalls, Routers, Networking, IT Management, IT Service Management, Wireless Networking, HP, Hiring Employees, Coaching, Healthcare Information..., Successful Business..., Altiris
Education
Community College of the US Air Force 1982 — 1985
Associate, Electronics
Blue Shield of California April 2015 - Present
Best Buy October 2013 - April 2015
Airbnb January 2015 - January 2015
Marin General Hospital July 2014 - January 2015
Target August 2010 - June 2013
Skills
Customer Service, Troubleshooting, Microsoft Office, Microsoft Word, Leadership, Time Management, Help Desk Support, Networking, Outlook, Windows XP, Teamwork, Technical Support, Microsoft Excel, PowerPoint, Public Speaking, Cash Handling Experience, Analysis, Windows 7, Windows, OS X Mavericks, Mobile Device Management, Apple Hardware, SCCM, Active Directory
Education
Year Up Bay Area 2014 — 2015
Year Up Technical Training Certificate, Information Technology & Business
Diablo Valley College 2009 — 2012
General Education, Sociology
Blue Shield of California March 2015 - Present
Skills
•Introduction to..., •Basic ICD-9-CM..., •Computer..., •102 Introduction to..., •Medical Legal Aspects..., •Health..., •Health Information..., •Health Information..., •Introduction to..., •Supervision for the..., •Experience working..., •Proficient with..., •Release of..., •Proficient with...
Education
Cosumnes River College 2012 — 2014
Associate of Science (A.S.), Health Information/Medical Records Technology/Technician
Bank of America January 2014 - Present
Bank of America January 2011 - Present
Bank of America June 2008 - January 2011
Bank of America July 2003 - May 2008
Charles Schwab 1997 - 2002
Blue Shield of California 1991 - 1997
CIGNA 1988 - 1991
Skills
Banking, Financial Services, Commercial Banking, Series 7, Mortgage Lending, Loans, Relationship Management, Windows, Microsoft Office, Email, Microsoft Word, Microsoft Excel, PowerPoint, Internet, dbase, SharePoint, Wang, Oral & Written..., High Organizational..., Project Management, Typing, Travel Arrangements, HIPAA, Outstanding time..., Marketing Communications, Creation Of Training..., Business Resumption..., Disaster Recovery, Reporting & Analysis, Bonus Programs, Executive Level..., Retail Banking
Education
Diablo Valley College 1995 — 1998
General Ed
Heald College 1986 — 1988
Associate's degree, Administrative Assistant and Secretarial Science, General
Lebanon Union High School 1982 — 1986
Sutter Health June 2014 - Present
EPIC May 2013 - June 2014
AVI Companies November 2012 - April 2013
Kaiser Permanente November 2003 - May 2012
Carolina Care Plan April 2003 - July 2003
Blue Shield of California October 1999 - April 2003
Forte Integrated Benefit Services April 1998 - September 1999
InnOvus Integrated Benefit Services March 1997 - April 1998
AAA NCNU Insurance Exchange October 1989 - October 1994
Skills
Insurance, Health Insurance, Employee Benefits, Underwriting, Brokers, Workers Compensation, Reinsurance, Property & Casualty..., Recruiting, Microsoft Word, Casualty, Financial Risk, Life Insurance, Risk Management, Problem Solving, Strategic Planning, Training, Managed Care, Customer Service, Time Management, Analysis, Health Policy, Account Management, Management, Medicare, Marketing, Team Building, Performance Management, Coaching, General Insurance, Self-funded, Healthcare Management, Business Planning, Human Resources, Negotiation, Budgets, Change Management, Forecasting, Lotus Notes, Customer Retention, HMO, Health Savings Accounts, Health Care Reform, PPO, Benefits Administration, Data Analysis, Access, Critical Illness, Accident, Organizational...
Education
Diablo Valley College 1994 — 1995
Business Administration and Management, General
Blue Shield of California March 2015 - July 2015
Practice Management Inc. January 2015 - February 2015
euronique+communications June 2014 - September 2014
Capitol Health Management October 2013 - December 2013
Morningstar May 2012 - July 2012
Citi January 2012 - March 2012
Shenzhen University February 2011 - July 2011
Honda Motor Co. Ltd. October 2009 - October 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Photoshop, Social Media, Teamwork, Public Speaking, SPSS, Leadership, Analysis, Marketing, Market Research
Education
Drexel University 2012 — 2014
Master's Degree, Science in Finance
Shenzhen University 2008 — 2012
Bachelor of Science, Mathematics and Applied Mathematics
Shenzhen Middle School 2005 — 2008
High School
Littler Mendelson May 2015 - July 2015
SolarCity November 2014 - May 2015
Blue Shield of California June 2014 - November 2014
Robert Half International June 2011 - April 2014
Cables Unlimited June 2010 - June 2011
SafKeep Storage July 2008 - June 2010
Kids Country December 2002 - June 2007
Skills
Outlook, Customer Service, Time Management, Invoicing, Accounts Payable, Software Documentation, Microsoft Excel, Sales, Sales Operations, Shipping, Finance, Account Reconciliation, Data Entry, Accounts Receivable, Cash Posting
Education
Heald College 2009 — 2011
Associates Degree, Business Adminstration
Diablo Valley College 2003 — 2006
Associates Degree, Early Childhood Education and Teaching
California High School 2000 — 2003
Diploma, General Education
Maximus August 2014 - Present
Ross July 2014 - Present
Blue Shield of California January 2007 - November 2013
Skills
Knowledgabel in HR..., Microsoft Office, Microsoft Excel, Microsoft Word, Workday, PeopleSoft, Work Independently with..., Dependable Team Player, Maintained Company-Wide..., I-9 Compliance, Unemployment Claims, New Hire Processes, HIPAA, Database Administration, Multitasking Skills, Help Desk Support, Clerical Skills, Handle Confidential..., Data Entry, Employee Wellness..., Conscientious, Customer Oriented, Customer Service
Education
Villanova University alliance 2009 — 2010
Human Resource Certificate
Cosumnes River College 1990 — 1990
Computer Courses
Blue Shield of California June 2014 - Present
Skills
Matlab, C, Korean, Access, VBA
Education
Dartmouth College 2008 — 2012
BA, Physics
The Public Health Institute March 2011 - Present
Self-employed January 2003 - Present
Blue Shield of California December 2008 - February 2011
La Clinica de La Raza August 2006 - December 2008
Institute for Global Health, UCSF September 2001 - June 2004
Skills
Grant Writing, Strategic Planning, Project Management, Strategic Communications, Public Health, Program Evaluation, Non-profits, Community Outreach, Grants, Nonprofits, Social Media, Editing, Fundraising, Proposal Writing
Education
University of California, Berkeley 2004 — 2006
MPH, Health Policy and Management
Dartmouth College 1995 — 1998
BA, English
Blue Shield of California July 2013 - Present
UnitedHealth Group February 2012 - July 2013
Sutter Physician Services October 2010 - February 2012
Robert Half International October 2010 - February 2012
Webex Communications, Inc May 2006 - August 2010
Health Net Federal Services December 2004 - May 2006
EDFUND(California Student Aid Commission) June 2001 - December 2004
Navin.com July 2000 - March 2001
WebCash Technologies February 2000 - June 2000
CAT Technology June 1999 - February 2000
Skills
WebEx, Call Center, Visio, Cross-functional Team..., Business Analysis, Process Improvement, Data Analysis, SaaS, Microsoft Excel, Salesforce.com, Project Management, Customer Service, Forecasting, Access, Vendor Management, Business Objects, Program Management, Analysis, Software Documentation, Team Building, Cisco Technologies, Business Development, Call Centers, MS Project, Leadership, Databases, Quality Assurance, SQL
Education
San Jose State University 1996 — 1998
Bachelors of Science, Finance
De Anza College 1995 — 1996
Business
Saddleback College 1993 — 1994
Accounting
L.A. Care Health Plan April 2015 - Present
Blue Shield of California July 2014 - April 2015
Blue Shield of California June 2013 - July 2014
Walgreens March 2008 - January 2013
AT&T August 2007 - March 2008
E-Mage Factor September 2005 - July 2007
Walmart October 2006 - January 2007
Skills
Pharmacy Automation, Pharmacy Practice, Community Pharmacy, Pharmacy Technicians, Customer Service, Medication Therapy..., Pharmacy, Prescription, Compounding, AS400 system, Microsoft Office, General Office Skills, Management, Taleo, Training, Recruiting, Outlook, Policy, Human Resources, Inventory Management, Analysis, Employee Benefits, Healthcare, Interviews, Software Documentation, Pharmacists, Microsoft Excel, Public Speaking, Leadership, Team Building
Education
DeVry University 2014 — 2016
Healthcare Administration, 4.0
Kaplan University 2009 — 2011
Bachelor of Science (BS), Business Administration and Management, General
Alfred Lawless Sr High 1997 — 2002
High School Diploma, High School/Secondary Diplomas and Certificates
Apple July 2015 - Present
SNOWE June 2014 - August 2014
Blue Shield of California February 2012 - June 2013
Net Impact July 2011 - November 2011
Fundacion Pro Habitat February 2011 - May 2011
Blue Shield of California June 2009 - January 2011
Art Works Projects August 2009 - May 2010
International Center for Conciliation June 2008 - September 2008
Club of Madrid January 2008 - May 2008
World Savvy 2006 - 2006
Skills
Project Management, Business Process..., Spanish, Research, Cross-Cultural..., Strategic Thinking, Data Management, Microsoft Office, Salesforce.com, Analytics, Event Planning, Non-profits, Excel, International..., Nonprofits
Education
Columbia University - Columbia Business School 2013 — 2015
Master of Business Administration (MBA)
Tufts University 2005 — 2009
BA, International Relations
Blue Shield of California August 2012 - Present
Humana August 2009 - August 2012
CVS/Caremark July 2007 - August 2009
XactiMed, LLC April 2006 - July 2007
MedAssets 2001 - 2006
United HealthCare April 1996 - June 2001
Skills
Managed Care, Insurance, Employee Benefits, Pharmacy Benefit..., Healthcare Industry, Medicare Part D, Healthcare Information..., Healthcare, Claim, Pharmacy, Vendor Management, Medicare, HIPAA, Disease Management, Health Insurance, Team Building, Medicaid, Process Improvement, Hospitals, Health Care Reform, Workers Compensation, Call Centers, Pharmacy Automation, Revenue Cycle, Visio, Software Documentation, Cross-functional Team..., Healthcare Management, HMO, Health Policy, Utilization Management, EHR, Informatics, Healthcare Consulting, Long-term Care, Revenue Cycle Management, Practice Management, Physicians, EMR, Provider Relations
Education
Drury University 1990 — 1994
BA
Blue Shield of California August 2014 - Present
CVS Caremark February 2012 - April 2014
Project Management Institute 2009 - July 2012
Walgreens August 2008 - May 2009
US Airways 2007 - 2008
Skills
Disaster Recovery, Project Management, Business Analysis, Consulting, PMO, Leadership, Project Portfolio..., Requirements Analysis, Requirements Gathering, SharePoint, Software Documentation, Software Project..., Team Leadership, Visio, Vendor Management
Education
DePaul University - Charles H. Kellstadt Graduate School of Business
MBA, Information Systems
Keller Graduate School of Management of DeVry University
MA, Project Management
Blue Shield of California August 2013 - Present
Lam Research 2012 - Present
Haley & Aldrich September 2010 - February 2012
The Clorox Company August 2005 - August 2010
Copart September 2004 - August 2005
VSP September 1999 - August 2004
Comcast 1998 - 1999
LEED- Sacramento 1996 - 1998
Skills
Talent Management, Organizational..., Succession Planning, Workforce Planning, Leadership Development, Organizational..., Organizational Design, Executive Coaching, Change Management, Performance Management, Recruiting, Human Resources, Deferred Compensation, Employee Relations, Employee Engagement, Coaching, Workshop Facilitation, Leadership, MBTI, Talent Acquisition, Onboarding
Education
Columbia University in the City of New York 1986 — 1988
MS
University of California, Los Angeles 1981 — 1985
BA
New Ventures West
Blue Shield of California December 2010 - Present
JPMorgan Chase September 2008 - October 2009
Washington Mutual 2006 - 2008
Washington Mutual 2005 - 2006
Washington Mutual 2003 - 2005
Washington Mutual 2001 - 2003
Bank of America 1995 - 1998
Skills
Vendor Management, Cross-functional Team..., Project Management, Process Improvement, Strategy, Team Building, Product Marketing, Management, Analytics, Leadership, Sales, Training, Marketing Strategy, Direct Marketing, Marketing, Web Analytics
Education
Purdue University 1998 — 2001
BS, Neurobiology & Physiology, Minor: Psychology
De Anza College
AS, Business
Blue Shield of California January 2015 - Present
Mootly Inc. January 2014 - December 2014
HCL Technologies August 2010 - January 2014
Centene Corporation March 2013 - December 2013
Blue Shield of California January 2012 - February 2013
Genpact September 2006 - August 2010
Alphathought Technologies September 2002 - September 2006
Heartland December 1998 - September 2002
Skills
Medical Coding, Healthcare Information..., Healthcare, ICD-10, Strategy, HIPAA, Management, Process Improvement, Project Management, Hospitals, Software Documentation, Medicare, Leadership, Requirements Analysis, SDLC, Requirements Gathering, Testing, CPT, Vendor Management, Insurance, ICD-9, Team Management, Business Process, Outsourcing, Business Intelligence, EMR, BPO, Health Insurance, Revenue Cycle Management, SQL, Visio, HP Application Life..., HP QTP, LoadRunner, HP Quality Center, Business Analysis, Consulting, Healthcare Management, EHR, Training, Healthcare Consulting
Education
Delhi University 1993 — 1996
B.Com(Hons)
Mitel July 2015 - Present
Novoc Marketing July 2010 - Present
Blue Shield of California January 2013 - June 2013
HPSJ 2013 - 2013
eMove Express 2013 - 2013
Heald College July 2010 - June 2011
George Reed, Inc. March 2008 - July 2010
Skills
Windows 2000, 2000..., Outlook, Troubleshooting and..., Install hard drives and..., Software installation..., Install the Linux..., Install and configure..., Proficient in Microsoft..., Write SELECT queries to..., LAN installation and..., Network connectivity..., Cisco Router..., Public Speaking, Nutrition, Wellness, Research, Customer Service, New Business Development, System Administration, Training, Recruiting
Education
Heald College-Stockton 2011 — 2012
Associate of Arts (A.A.), Information Technology
Cosumnes River College 2006 — 2008
Construction Management, Business Administration and Management, General, 3.5
Dohmen Life Science Services July 2015 - Present
Alameda Alliance for Health October 2013 - June 2015
Blue Shield of California November 2010 - September 2012
French Hospital Medical Center July 2008 - August 2011
Elephant Pharmacy 2005 - 2008
Sierra Vista Regional Medical Center August 2006 - June 2007
Pinnacle Properties 2003 - 2004
Claire's Accessories 2002 - 2003
Levy Restaurants 2001 - 2002
Loard's Ice Cream 2000 - 2001
Skills
Pharmacy, Pharmacy Benefit..., Medicare Part D, Healthcare, Compounding, Hospitals, Data Entry, Patient Safety, Diabetes, Patient Education, Inpatient, HIPAA, Informatics, Medicaid, Healthcare Industry, Pharmacueticals, Disease Management, Medicine, Management, Medicare, Medical Terminology, Pharmacy Technicians
Education
Bryman College
Pharmacy Technician
Cuesta College
Health Net June 2015 - Present
Xerox State Healthcare LLC December 2012 - June 2015
Xerox State Healthcare September 2011 - December 2012
Arcadian Health Plan October 2009 - January 2011
CMA Foundation 2000 - 2010
Blue Shield of California May 2009 - October 2009
BloodSource January 2007 - December 2008
Magellan Health Services November 2002 - July 2008
National Imaging Associates Inc 2002 - 2006
Blue Shield of California May 1995 - November 2002
Skills
Healthcare, Healthcare Management, Clinical Research, Utilization Management, Managed Care, Healthcare Information..., Health Policy, Disease Management, Hospitals, Cross-functional Team..., Medicaid, Medicare
Education
David Geffen School of Medicine at UCLA 1972 — 1976
MD, Medicine
Kaiser Permanente April 2014 - Present
Western Dental May 2013 - May 2014
Blue Shield of California November 2011 - April 2012
Comcast Cable March 2009 - March 2010
Golden One Credit Union August 2007 - June 2008
Sprint August 2006 - August 2007
River City Bank August 2005 - November 2006
Double P Corporation August 2000 - August 2005
Skills
Customer Service, Sales, 10 Key, Microsoft Office, Outlook, Accounts Payable, Accounts Receivable, Cash Handling Experience, Medical Billing, Troubleshooting, Internet Troubleshooting, Windows, Medical Terminology, Communication Skills, Banking, Highly motivated..., Dependable Team Player, Telecommunications, Cellular Communications, Cable Television, Computers, Call Centers, Building Relationships, Problem Solving, HIPAA, Microsoft Excel, Microsoft Word, Clerical Skills, Access, Employee Training, Hands-on Problem Solver, Mac OS, Phone Etiquette, Multi-line Phone, Phone Banking, PowerPoint, Internet, Healthcare Information..., Invoicing, Insurance, Fax, Data Entry, Appointment Scheduling, Medical Coding, Cashiering, Spreadsheets, Office Administration, Medical Records, Customer-focused Service, Motivated self-starter
Education
DeVry University-California 2011 — 2014
Associate's degree, Health Information/Medical Records Technology/Technician, 3.0
Independence High School 1995 — 1999
High School Diploma, General Studies, 3.0
Blue Shield of California 2013 - Present
UC Davis Health System March 2004 - March 2013
Delta Dental August 2003 - March 2004
Tyco International November 2001 - August 2003
Nortel Networks January 2000 - November 2001
MCI Worldcom February 1998 - January 2000
United States Air Force January 1994 - January 1998
Skills
Information Security, Information Security..., Network Security, Virtualization, Cloud Security, Firewalls, Networking, Troubleshooting, Computer Security, Network Engineering, Security, Cisco Technologies, IT Leadership, Network Administration, VPN, Data Center, Visio, Disaster Recovery, PCI DSS, Information Technology, IT Management, System Administration, Active Directory, Servers, VMware ESX
Education
University of California, Davis
Community College of the Air Force
Service Employees International Union Local 1000 May 2011 - Present
California State Employees Association December 2009 - May 2011
Blue Shield of California 2008 - February 2010
Delegata 2007 - 2008
CSAA January 2002 - January 2007
HealthWare Solutions 2006 - 2007
Docent 2001 - 2001
Compuware 1998 - 2001
Skills
Cloud Applications, SDLC, Program Management, IT Strategy, Project Portfolio..., Project Management, Executive Management, PMO, Training, Access, Executive Managment, Change Management, Performance Management, Strategic Planning, Cross-functional Team..., Security, Business Analysis, IT Management, Management, Strategy, Leadership, Vendor Management, PMP, Disaster Recovery, Business Process, Enterprise Architecture, Enterprise Software, Data Center, Governance, Outsourcing, Risk Management, Agile Methodologies, Software Development, Process Improvement, Business Process..., Project Planning, Quality Assurance, Analysis, Business Intelligence, Information Technology, Software Project..., Visio, Integration, SharePoint, Virtualization, Microsoft SQL Server, Team Management, ITIL, Networking, Software Documentation
Education
Regis University 2012 — 2014
Masters of Science, Information Technology Management
Cornell University 2007 — 2007
Executive Leadership, Johnson School of Business
Saint Mary's College of California 1985 — 1989
Bachelors of Science, Business, Economics and French
De Anza High School 1981 — 1985
Blue Shield of California May 2012 - Present
The Office of the CIO April 2012 - May 2012
HCL Technologies January 2012 - April 2012
HP Enterprise Services October 2005 - January 2012
Symantec February 2001 - October 2005
IT Solutions May 2000 - February 2001
Birlasoft Inc March 1995 - May 2000
Skills
Sun Solaris, UNIX/LINUX..., Gentran Integration..., GENTRAN 5.x, Sterling..., Oracle Applications,..., Sterling Control Center..., Webforms, Templar, EDI..., FTP, FTPS..., Instatllation,..., Instatllation,..., Forms, Integration
Education
Jawaharlal Nehru Technological University 1989 — 1992
MCA, Computer Science
Jawaharlal Nehru University, New Delhi 1989 — 1992
MCA, Computer Software
Jawaharlal Nehru Vishvavidyalaya 1989 — 1992
MCA, Computer Science
Delhi University 1986 — 1989
B.Sc., Mathematics
Central School, Tagore Garden 1981 — 1985
12th, Maths Science
Kendriya Vidyalaya, Tagore Garden 1981 — 1985
12th, Science and mathematics
Dell November 2013 - Present
Blue Shield of California October 2011 - November 2013
Yodlee January 2009 - September 2011
LPL June 2009 - January 2010
James Marchetti Enterprises, INC. June 2008 - June 2009
Barclays Global Investors March 2005 - June 2008
Barclays Global Investors February 1999 - March 2005
Barclays Global Investors August 1998 - February 2000
James Marchetti Enterprises 1999 - 2000
Instinet June 1997 - August 1998
Skills
Business Continuity, Disaster Recovery, ITIL, Change Management, Team Leadership, Risk Assessment, IT Management, Team Building, Operations Management, Data Center, Incident Management, Problem Solving, Technical Writing, Project Planning, Public Speaking, Budgeting, Risk Mitigation, Risk Management, Project Management, IT Strategy, IT Operations, Integration, Enterprise Architecture, Program Management, Troubleshooting, Budgets, Telecommunications, Information Technology, Visio, IT Service Management, Training, Management, Business Analysis, Leadership, SDLC, Unix, Process Improvement, Quality Assurance, System Administration, Analysis, Business Process, Vendor Management, Business Continuity..., Testing, Networking, Project Portfolio..., PMP, PMO, Software Documentation, Business Process...
Education
Columbia College 1990 — 1991
AA
Awalt 1978 — 1982
Blue Shield of California September 2013 - Present
Strategic human capital and talent management advisory services. August 2013 - September 2013
Slalom Consulting July 2012 - August 2013
Knowledge Infusion October 2007 - July 2012
Health Net, Inc. April 2007 - September 2007
Health Net, Inc. February 2006 - March 2007
Health Net, Inc. March 2004 - February 2006
Health Net, Inc. June 2002 - March 2004
Boeing 1998 - 2002
Annenberg, USC 1994 - 1999
Skills
Organizational..., Talent Management, Leadership Development, Workforce Planning, HRIS, Performance Management, Succession Planning, Organizational..., Change Management, Succession, Business Process Design, Employee Engagement, HR Strategy, Coaching, Organizational Design, Strategic Planning, Human Capital Management, HR Transformation, Organizational Change, Talent Development, Culture Change, HR Consulting, Management Consulting, Process Improvement, Change, Change Leadership, Management Development, Process Engineering, 360 Feedback, Career Development, Human Capital Strategy, Business Process..., Strategic HR, Human Capital, Personnel Management, Human Resources, Talent Acquisition, Employee Relations, Strategy, Business Strategy, Deferred Compensation, Onboarding, Training, Leadership, Program Management, Consulting, Cross-functional Team..., Management, SaaS, Business Process
Education
University of Southern California 1994 — 1998
MA
Duke University
BA
Phillips Exeter Academy
Blue Shield of California July 2013 - Present
Blue Shield of CA 2009 - Present
Coldheat January 2006 - November 2008
Jacuzzi Whirlpool Bath April 2003 - June 2005
Instant Insight 1999 - 2003
Monsanto 1993 - 2000
Monsanto February 1994 - August 1999
Monsant Company/Scotts Comapny 1993 - 1999
Glennon Advertising 1992 - 1993
DMB&B 1980 - 1984
Skills
Product Development, Consumer Insight, Customer Insight, Commercials, Business Development, Brand Management, Brand Development, Consumer Products, Marketing, Marketing Strategy, Crisis Management, Strategic Planning, Positioning, Product Management, Cross-functional Team..., Advertising, Marketing Communications, Digital Marketing, Strategy, Brand Awareness, Analytics, Management, Leadership, CRM, P&L Management, Integrated Marketing, Public Relations, Marketing Management, Competitive Analysis, Product Marketing, Direct Marketing, Market Planning, Marketing Research, Trade Shows, Multi-channel Marketing, Market Research, Brand Architecture
Education
Denison University 1975 — 1979
BA, Communications
Concord Carlise High School
Webster University
M.A., Business
Blue Shield of California 2013 - Present
Blue Shield of California February 2011 - 2012
Blue Shield of California 2008 - 2010
Blue Shield of California 2004 - 2007
Last Planet Theatre 1999 - 2007
Landor Associates 2000 - 2004
University of California, Berkeley 1994 - 1999
UC Berkeley 1993 - 1998
Lawyers Committee for Human Rights 1989 - 1990
CONJUNCTIONS literary magazine 1986 - 1988
Skills
Consulting, Customer Insight, Segmentation, Market Research, Brand Architecture, Strategy, Positioning, Analytics, Marketing Strategy, Competitive Analysis, Marketing Communications, Branding & Identity, Online Advertising, Strategic Communications, Brand Management, Marketing, Direct Marketing, Cross-functional Team..., Advertising, Product Marketing, Corporate Branding
Education
University of California, Berkeley
Ph.D.
Columbia University in the City of New York
B.A.
University of California, Berkeley
M.A.
Redbubble July 2014 - Present
500 Startups 2012 - Present
French Tech Hub July 2015 - Present
Flywheel 2013 - 2014
BabyCenter May 2011 - December 2013
Blue Shield of California 2009 - 2011
Blue Shield of California 2007 - 2009
Blue Shield of California 2006 - 2007
Genworth Financial 2003 - 2006
General Electric 2001 - 2003
Skills
Direct Marketing, Lead Generation, Product Marketing, Customer Acquisition, Online Advertising, Start-ups, Marketing Strategy, Digital Marketing, CRM, Email Marketing, Conversion Optimization, Analytics, Online Marketing, Web Marketing, Brand Awareness, Analysis, Online Lead Generation, Digital Media, Marketing Communications, Mobile Advertising, Database Marketing, Marketing Operations, Direct Mail, Landing Page..., Relationship Marketing, Search Advertising, Google Adwords, Online Acquisition, Co-registration, Keyword Advertising, Social Media Marketing, Database Segmentation, Website Monetization, Results Analysis, Campaign Optimization, Search Analytics, Mobile Search, Twitter, Facebook, Mobile Internet, Mobile Applications, Channel Optimization, China, Brazil, Responsys Interact, International Growth, Rapid Growth, Profitable Growth, Growth Strategies, SEO
Education
Duke University
MBA, Marketing
Franklin & Marshall College
BA, Government
Bingham Health Care 2013 - Present
Blue Shield of California 2012 - 2013
ProviderMax 2010 - 2012
Commoditize IT 2004 - 2010
Hewlett-Packard (HP), Electronic Data Systems (EDS) 1998 - 2004
Education
UC Berkeley Haas School of Business
Concord University School of Law
明治学院大学 / Meiji Gakuin University
Exchange Program in Japan - Business, Economics, and Commerce
UCSF April 2015 - July 2015
Morgan Stanley April 2014 - November 2014
Kaiser Permanente May 2013 - July 2013
Blue Shield of California August 2012 - March 2013
Fluidigm Corporation December 2011 - April 2012
Genentech December 2003 - August 2011
SUGEN (legacy Pfizer, Pharmacia April 2001 - December 2003
Homestake Mining 1991 - 1999
Skills
Human Resources, PowerPoint, Training, Management, Data Analysis, Invoicing, Access, Accounting, Process Scheduler, Event Planning, Corporate Events, Networking, Microsoft Excel, Time Management, Software Documentation, Visio, Process Improvement, Strategy, Leadership, PeopleSoft, Interviews
Education
De La Salle University
BS Management of Financial Institutions
San Francisco State University
Certificate, Event and Meeting Planning
Salesforce March 2015 - Present
Blue Shield of California January 2014 - February 2015
Del Monte Foods April 2013 - October 2013
Visa September 2011 - April 2013
Tribeca Oven March 2009 - August 2011
American Express 2008 - 2009
American Express 2006 - 2008
eHigherEducation 2004 - 2006
Planned Parenthood of New York City 2000 - 2004
Engenderhealth (Formerly AVSC International) 1997 - 2000
Skills
Organizational..., Talent Management, Training, E-Learning, Leadership Development, Leadership, Career Development, New Hire Orientations, New Hire Training, New Hire Programs, Onboarding, Blended Learning, Instructional Design, Change Management, Evaluation, Adult Learning Theory, Employee Engagement, Integration, Program Evaluation, Staff Development, Program Management, Human Resources, Management Development, Strategic Planning, Executive Development, Employee Training, Recruiting, Interviews, Organizational..., Management, Hiring, Culture Change, Succession Planning, CRM
Education
Cornell University
Bachelor of Science (BS), Business Management
Cornell University
Master of Science (M.S.), Human Service Studies
New York University
Certificate, Leadership & Organizational Development
Nico WorldWide, Inc September 2012 - September 2014
Blue Shield of California May 2011 - December 2011
Hewlett-Packard January 2009 - October 2010
Hewlett-Packard January 1999 - December 2008
Hewlett-Packard January 1990 - December 1998
Hewlett-Packard January 1979 - December 1989
Skills
Project Portfolio..., Project Management, Software Project..., Project Planning, Project Delivery, Project Coordination, Agile Project Management, MS Project, PMO, PMI, Global Delivery, Vendor Management, Infrastructure, Architecture, Project Governance, Transition Management, IT Service Management, Service Delivery, SOW, Project Management Plan, Project Charter, RACI, Application Lifecycle..., Business Analysis, Data Analysis, Systems Analysis, Program Management, Operations Management, Business Process..., Communication Skills, Software Consulting, Process Consulting, Production Planning, Product Lifecycle..., Software Lifecycle..., Team Building, Virtual Teams, Cross-functional Team..., Distributed Team..., Creative Solutions, Collaborative Problem..., Software Implementation, Performance Metrics, Global Deployment, Process Management, Problem Solving, Process Improvement, Quality Assurance, Technology Solutions, Technical Writing
Education
De Anza College
Information Technology
Blue Shield of California August 2015 - Present
UnitedHealth Group March 2015 - August 2015
UnitedHealth Group June 2013 - March 2015
UnitedHealth Group August 2011 - June 2013
Foot Locker June 2008 - April 2011
Ramsey County November 2007 - February 2009
Buffalo Wild Wings September 2007 - June 2008
American Income Life Insurance Company June 2007 - September 2007
Panera Bread November 1999 - June 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, 70 WPM Typing, IEX, ICM, CMS, Avaya, VCC, Cisco Technologies, PeopleSoft, PowerPoint, Project Management, Long Range Planning, Employee Training, Community Outreach, Communication, Strategic Communications, Business Development, SharePoint, Interviews, Internal Audit, Invoicing, Filing, Organization, Time Management, Innovation, Respect, High Performance Teams, High Proficiency, Training, Customer Service, Leadership, Call Centers, Business Analysis, Team Building, Human Resources, Strategic Planning
Education
DeVry University 2012 — 2015
Bachelor's degree, Human Resources Management and Services
Blue Shield of California 2015 - Present
The TJX Companies, Inc. August 2014 - Present
Safeguard Properties November 2012 - June 2014
Cash America Pawn Shop Inc October 2008 - June 2012
Skills
Customer Service, Management
Education
Cuyahoga Community College
Associate of Arts and Sciences (A.A.S.), Diagnostic Medical Sonography/Sonographer and Ultrasound Technician
Allergan September 2013 - Present
Sunovion Pharmaceuticals Inc. August 2012 - September 2013
Sunovion Pharmaceuticals Inc. June 2011 - October 2012
Genentech October 2010 - June 2011
Genentech April 2010 - October 2010
Genentech October 2009 - April 2010
Genentech August 2008 - October 2009
Sanofi-Aventis July 2006 - April 2008
Euro RSCG 2002 - 2005
Blue Shield of California June 2004 - August 2004
Skills
Managed Care, Biotechnology, Healthcare, Access, Promotions, Account Management, Product Marketing, Oncology, Hospitals, Asthma, Market Access, Value Based Benefit..., Specailty, Ophthalmology, ePrescribing, Accountable Care, Reimbursement Strategy, Marketing Strategy, Channel Marketing, Managed Markets..., Executive Education, Reimbursement, Pharmaceutical Industry, Cross-functional Team..., Product Launch, Pharmaceutical Sales, Strategy, Pharmaceutics, Cardiology
Education
Cornell University - Johnson Graduate School of Management 2014 — 2016
Master of Business Administration (MBA)
The University of Chicago - Booth School of Business 2013 — 2013
Executive Education, Essentials of Effective Management, Marketing
The University of Chicago - Booth School of Business 2012 — 2012
Executive Education, Strategic Marketing Management
Ernest Mario School of Pharmacy 2000 — 2006
PharmD, Pharmacy
Rutgers University-New Brunswick 2000 — 2006
PharmD, Pharmacy
Rutgers University-New Brunswick 2000 — 2006
2006, Pharmacy
Workday July 2015 - Present
Blue Shield of California November 2014 - June 2015
Blue Shield of California January 2014 - November 2014
Heartland Alliance August 2010 - December 2013
Heartland Alliance October 2009 - September 2010
LaSalle Network August 2009 - October 2009
Synovate March 2009 - August 2009
DePaul University May 2008 - March 2009
Skills
Workday, HRIS, Human Resources, Employee Benefits, Taleo, ADP Payroll, System Administration, System Implementations, Business Analysis, Applicant Tracking..., PeopleSoft, Recruiting, Employee Relations, Training, Deferred Compensation, Employee Training, Enterprise eTime, Customer Service, ADP HRB, Ceridian, Onboarding, Taleo Business Edition, ADP E-Time, Leadership
Education
University of California, Berkeley 2013 — 2014
UC Berkeley Extension Certificate Program, Project Management
DePaul University 2006 — 2009
Bachelor of Science (B.S.), Management of Human Resources and Business Administration
Cigna September 2005 - May 2015
Kaiser Permanente 2003 - 2005
MHN Health Net 2000 - 2003
Blue Shield of California 1996 - 1999
Health Net 1992 - 1996
Skills
Strategy, Insurance, Business Development, Cross-functional Team..., Leadership, Management, Strategic Planning, Marketing, Sales, Product Development, Healthcare, Employee Benefits, Managed Care, Process Improvement, Team Building, Health Insurance
Education
Cornell University 1987 — 1991
BA
St. Mary's College of California
MBA
Blue Shield of California February 2013 - Present
Skills
Data Warehousing, Data Center, Business Intelligence, Program Management, IT Strategy, Project Management, CRM, Vendor Management, Management, PMP, Enterprise Architecture, ERP, Integration, Cognos, IT Management, Requirements Analysis, SDLC, Solution Architecture, Governance, Software Project..., Business Process, Business Process..., Enterprise Software, Cross-functional Team..., Process Improvement, Information Technology, Strategy
Education
Project Management Institute 2009 — 2009
PMP
Management Development Institute 1998 — 2000
MBA
Delhi University 1994 — 1997
B.Com(Hons.)
Blue Shield of California June 2012 - Present
Bayer HealthCare November 2011 - May 2012
Bayer HealthCare April 2007 - November 2011
Bayer HealthCare April 2007 - August 2007
Dell (Formally known as Everdream Corp) March 2006 - April 2007
Skills
Troubleshooting, Microsoft Office, Active Directory, Windows 7, Administration, VPN, Documentation, Process Improvement, Computer Hardware, SCCM, Software Documentation, Visio, System Administration, Technical Support, Help Desk Support, Software Installation, Security, Training, Management, Quality Assurance, Disaster Recovery, Hardware, ITIL, IT Service Management, XP, Networking, Lotus Notes, Cisco Technologies, System Deployment, Data Center, Citrix, BMC Remedy, SharePoint, Windows Server, Microsoft Exchange, VMware, DNS, Servers, Remote Desktop, Operating Systems, IT Management, Windows XP
Education
Heald College 2004 — 2005
Associate Degree, Network Systems Administration
DeVry University
Blue Shield of California June 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2012 - June 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2009 - November 2012
Discover Financial Services October 2006 - October 2008
Morgan Stanley September 2005 - October 2006
Skills
SAS, Fraud, SQL, Data Mining, Credit Cards, Data Analysis, Financial Services, Business Requirements, Testing, Training, Teradata, Security, Data Modeling, Databases, Process Improvement, Data Warehousing, Insurance
Education
DePaul University 2004 — 2006
MA, Economics
Eckerd College 2000 — 2004
BS, Chemistry
The International School of Kuala Lumpur 1999 — 2000
Taipei American School 1996 — 1999
Rodan + Fields March 2015 - Present
Financial Engines October 2014 - March 2015
MindStream Consulting April 2014 - September 2014
Blue Shield of California January 2013 - March 2014
Wells Fargo Bank March 2010 - December 2012
Wells Fargo August 2006 - February 2010
Wells Fargo November 2002 - July 2006
Globsyn Technologies November 1997 - October 2002
TECHNA January 1996 - October 1997
Skills
Build Engineering, Infrastructure Planning, IT Management, Software Development, Configuration Management, IT Service Management, Technology Roadmapping, DevOps, Release Management, Integration, SDLC, SOA, Infrastructure, Program Management, Unix, Requirements Analysis, Weblogic, Agile Methodologies, Java Enterprise Edition, Perl, Shell Scripting, PMP, Vendor Management, Requirements Gathering, Project Management, Enterprise Architecture, Solaris, System Deployment, Engineering, WebLogic
Education
DeVry University
MBA
University of Calcutta
B. Tech.
Blue Shield of California December 2007 - Present
Avante Behavioral Health December 1999 - December 2006
PacifiCare of California July 1993 - May 1999
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 1986 - May 1992
Skills
Insurance, Managed Care, Salesforce.com, Account Management, Employee Benefits, Underwriting, Health Savings Accounts, Medicare, Brokers, Healthcare, Sales, Health Insurance..., Strategic Planning, Individual Health..., Health Insurance, Disability Insurance
Education
Drake University
Bachelor of Science (B.S.), Elementary Education and Teaching
Iowa State University
Bella Vista Elementary School District February 2007 - Present
Blue Shield Of California August 2006 - February 2007
Redding Rancheria and Winn River Casino October 2004 - January 2006
ALAN HANCOCK JR. COLLEGE October 2002 - November 2003
Quintron Systems May 1999 - October 2002
CIRCUIT CITY October 1995 - May 1999
US Army May 1990 - May 1995
Skills
Active Directory, Servers, Network Administration, Troubleshooting, System Administration, Windows 7, Disaster Recovery, IT Management, Computer Hardware
Education
Cuesta College
Shasta College
Castlight Health September 2015 - Present
Shapiro+Raj March 2015 - September 2015
Hill Physicians Medical Group August 2014 - February 2015
Genentech January 2014 - August 2014
Blue Shield of California January 2010 - June 2013
Humana Inc. June 2005 - April 2009
CNET Networks July 2004 - June 2005
Brown Forman 2004 - 2004
Keynote Systems 2001 - 2002
CTNY 1997 - 2001
Skills
Analytics, Strategy, Strategic Planning, Creative Direction, Customer Insight, Online Marketing, Product Development, Business Planning, Segmentation, Product Management, B2B, Innovation, Capital Budgeting, Data Analysis, Predictive Modeling, Negotiation, Corporate Board..., Facilitated Decision..., Project Finance, Marketing Research, Program Management, Marketing Strategy, Analysis, Leadership
Education
Vanderbilt University 2002 — 2004
MBA, Finance and Marketing
Connecticut College 1993 — 1997
BA, Theater
Blue Shield of California September 2013 - Present
Blue Shield of California October 2009 - September 2013
Microsoft October 2008 - July 2009
Washington Mutual May 2002 - September 2008
Summit Consulting February 1999 - December 2001
BellSouth Business Systems January 1996 - December 1998
John H. Harland Company May 1992 - January 1996
Ernst & Young May 1989 - May 1992
BellSouth Information Systems February 1987 - May 1989
Skills
Project Management, Business Intelligence, Enterprise Architecture, Integration, Requirements Analysis, Data Warehousing, Data Modeling, Data Warehouse..., Data Architecture, Strategy, Leadership, ERP, Enterprise Software, IT Strategy, Databases, ETL, SDLC, Vendor Management, Business Process, CRM, Data Quality, Process Improvement, Architecture, MS Project, Cognos, Program Management, Outsourcing, Oracle, Software Documentation, Data Governance, Cross-functional Team..., Solution Architecture, Teradata, Dimensional Modeling, OLAP, Erwin, Data Analysis, Analysis, Architectures
Education
DeVry University-Georgia
Bachelor of Science (B.S.), Information Systems
Morehouse College
Blue Shield of California December 2008 - Present
Skills
Windows, Microsoft Exchange, Symantec Enterprise..., Servers, Active Directory, Windows Server, SharePoint, Data Center, XP, Operating Systems, System Administration, Microsoft SQL Server, Blackberry Enterprise..., Computer Hardware, Technical Support, Microsoft Certified..., Disaster Recovery, Infrastructure, HP, Integration, Troubleshooting, VMware ESX, Enterprise Architecture, Networking, System Deployment, Microsoft Technologies, Solaris, Computer Security, VMware, Enterprise Vault, Enterprise Software, Software Development, Testing, IIS, IT Management, Citrix, Virtualization, ITIL, DNS, SAN, IT Operations, VMware Infrastructure, VPN, Security
Education
Strayer University-Maryland 1995 — 1999
B.S, Computer Information Systems
Community College of the Air Force 1982 — 1990
A.S, Electronic Technology
Blue Shield of California September 2014 - Present
Garlic Software LLC 1998 - Present
Symantec October 2011 - August 2014
eBay September 2007 - November 2010
Express Digital January 2007 - August 2007
Bibble Labs 2005 - January 2007
Alphasmart 2004 - 2005
Adobe Systems Inc. 2000 - 2002
Transcast International 1999 - 2000
Epson 1997 - 1999
Skills
Objective-C, C++, Software Development, Perl, iOS development, Software Architectural..., Bluetooth, Firmware, Embedded Software, RFID applications, Cocoa, iPhone, OOP, Java, SQLite, HTML, C, iPhone development, XML, iOS, PostgreSQL, Unit Testing, Mac OS X, Windows, OS X, iOS SDK, Xcode, Unix, Linux, MySQL, Embedded Systems, Assembly, Electronics, Apple Macintosh, JSON, AJAX, PHP, CGI, CGI/Perl, Apache, CppUnit, OCUnit, xUnit, Arduino, Atmel, Atmel AVR, Eagle PCB, RFID+
Education
San Jose State University
Master of Science (MS), Software Engineering
San Jose State University
Bachelor of Science (BS), Computer Science
De Anza College
Computer Engineering
UC Santa Cruz
Computer Science
Chevron September 2013 - Present
Chevron May 2012 - September 2013
Chevron December 2009 - April 2012
Chevron February 2009 - December 2009
Chevron May 2008 - January 2009
Chevron December 2005 - April 2008
Blue Shield of California November 2004 - December 2005
Social Security Administration July 2001 - February 2004
Social Security Administration January 2000 - June 2001
U.S. Office of Personnel Management (OPM) July 1997 - July 1999
Skills
Employee Relations, Labor Relations, Compliance, SPHR, Performance Management, Organizational..., Succession Planning, Policy, Leadership Development, HRIS, Talent Acquisition, Talent Management, Employment Law, Onboarding, Conflict Resolution, Change Management, Management, HR Consulting, Recruiting, Human Resources, Workforce Planning, Employee Engagement, Interviews, Personnel Management, HR Policies, Deferred Compensation, Organizational Design, College Recruiting, Employee Benefits, Career Development, Employee Training, HR Transformation, Leadership, Organizational..., Applicant Tracking..., Job Analysis, Sourcing, Performance Appraisal, Expatriate Management, Budgets, Downstream Oil, Competency Management, Strategic Human...
Education
Cornell University 1995 — 1997
Master of Public Administration (M.P.A.)
Cornell University 1993 — 1996
Bachelor of Arts (B.A.), College of Arts & Sciences
Blue Shield of California October 2014 - August 2015
Blue Shield of California May 2012 - October 2014
Blue Shield of California June 2011 - May 2012
Blue Shield of California September 2007 - June 2011
Harris Connect July 2004 - December 2006
Cox Communications July 2003 - June 2004
Cox Communications May 2000 - July 2003
US Navy December 1993 - April 1997
Skills
Quality Assurance, Software Documentation, Leadership, Management, Process Improvement, Training, Access, Microsoft Excel, Analysis, Vendor Management, Customer Service, Documentum, SharePoint, Document Management, Microsoft Word, Project Management, Healthcare, Program Management, Business Analysis, MS Access, MS Excel, Visual Basic, Visual Studio, Medicare Supplements, Documentation, Customer Retention, Reporting Systems, Reporting & Analysis, CRM, SDLC, Data Analysis, HIPAA, Microsoft Office, MC 400, Rumba, Medicare Advantage, Medicare Part D, NICE Call Recording, Vendor Audit, NGS, Outbound Marketing, Written Correspondence, Qport Access, Team Leadership, Databases, Technical Support, Coaching, Healthcare Consulting, Medicare Consultant, Medicare
Education
Keller Graduate School of Management 2011 — 2012
Master of Information Systems Management (MISM), Health Management Information Systems, General, 3.67
DeVry University 2007 — 2011
Bachelor of Science in Technical Mangement (BSTM), Business Information Systems, 3.4
Norfolk State University 1991 — 1992
Computer Information Systems, Computer Information Systems
Herndon High School 1987 — 1991
NME May 2012 - July 2015
Kaiser Permanente November 2011 - April 2012
Blue Shield of California November 2010 - May 2011
Longs Drugs September 2007 - October 2009
John Muir Health May 2007 - July 2007
Skills
Healthcare, HIPAA, Hospitals, Pharmacy Benefit..., Customer Service, Customer Support, Epic Systems, Software Documentation, EHR, Customer Relations, Clinical Research, Medical Records, Pharmacology, Drug Safety, Medical Staff Relations, Pharmacy Automation, Vendor Management..., Building New Business, Up-selling, Business Development, Business Strategy, Market Analysis, Advertising, Online Advertising, Social Media Marketing, Retail Buying, Retail Marketing, Retail Sales, Sales Management, Team Leadership, Managed Care, Medical Terminology, Medicare Prescription..., Pyxis, Laboratory, Troubleshooting, Health Insurance, Prescription Drugs, Inventory Control, BMC Remedy, Competitive Analysis, IV, Inpatient, Dispensing, Drug Utilization Review, Narcotics, Narcotic Controls, Pharmaceutical..., McKesson PACS, Prior Authorization
Education
Western Career College 2005 — 2007
Associate's Degree, Pharmacology, 4.0
Contra Costa College 2010 — 2011
Certification- Phelbotomy Technician, Phlebotomy Technician/Phlebotomist, 3.8
Kaiser Permanente June 2011 - Present
Kaiser Permanente 2005 - 2011
Kaiser Permanente 2005 - 2008
Sitzmann, Morris&Lavis 2001 - February 2005
MHN 1999 - 2001
Searle Pharmaceuticals 1998 - 1999
Blue Shield of California 1996 - 1999
Up with People 1992 - 1996
Skills
Selling, Strategic Partnerships, Leadership, Strategy, Healthcare, Strategic Planning, Sales, Sales Operations, Business Development, Marketing, Managed Care, Marketing Strategy, Management, Process Improvement, Program Management, Account Management, Health Insurance, Medicare, Team Building, Training, Consulting, Insurance, Customer Service, Employee Benefits
Education
Drexel University 2013 — 2015
Master’s Degree, Public Health
University of New Hampshire
B.S., Health Administration and Planning
Genentech December 2014 - Present
Blue Shield of California March 2013 - November 2014
PayPal September 2011 - December 2012
Blue Coat Systems July 2009 - September 2011
Sun Microsystems August 2007 - September 2008
Sun Microsystems / Global Sales and Services August 2006 - July 2007
Sun Microsystems August 2004 - July 2006
Sun Microsystems June 2003 - July 2004
Sun Microsystems August 1996 - July 2004
Santa Monica MicroAge 1994 - 1994
Skills
Team Facilitation, Analysis, creative thinking, Process Improvement, Problem Solving, Six Sigma, Coaching, Leading Change, Workshop Facilitation, Cross-functional Team..., Change Management, Business Process..., Metrics Definition, Quantitative Analytics, Qualitative Data, Integration, Software Project..., Cloud Computing, Performance Improvement, Go-to-market Strategy, Program Management, Data Analysis, Product Management
Education
Haas School of Business, University of California 1994 — 1996
MBA, Management of Technology and Organizational Behavior
Columbia University in the City of New York 1988 — 1992
BA, Architecture and Philosophy
Blue Shield of California June 2006 - Present
Education
Drexel University
MBA
National Taiwan University
BA
Blue Shield of California September 2014 - Present
Blue Shield of California November 2012 - September 2014
Blue Shield of California December 2008 - November 2012
Barclays Global Investors October 2001 - December 2008
Cybergold 1997 - 1999
PictureTalk 1994 - 1998
Skills
Disaster Recovery, IT Strategy, SDLC, Enterprise Architecture, Software Development, SOA, Cloud Computing, Enterprise Software, Performance Tuning, Solution Architecture, Requirements Analysis, Sybase, Agile Methodologies, Unix Shell Scripting, IT Management, Linux, Unix, Perl, Software Project..., Business Analysis, Vendor Management, Data Modeling, Application Architecture, XML, ETL, SQL, Java, Virtualization, Data Warehousing, Weblogic, Architecture, Websphere, Solaris, EAI, Java Enterprise Edition, Integration, Oracle, Web Services, Architectures
Education
Diablo Valley College 1994 — 1997
None, Computer Science
Freed Associates September 2015 - Present
Health Access Solutions February 2014 - May 2015
Blue Shield of California June 2008 - May 2013
Blue Shield of California April 2006 - May 2008
Blue Shield of California January 2003 - March 2006
Healtheon/WebMD 2001 - 2003
CSC Healthcare/APM 1994 - 1996
Blue Cross Blue Shield Association 1991 - 1994
Skills
SaaS, Vendor Management, Program Management, IT Leadership, Outsourcing, Strategic Planning, Strategy, Business Process, Agile Methodologies, Product Management, Management, CMMI, Software Product..., HIPAA, Healthcare, IT Strategy, Leadership, Leadership Development, Process Improvement, Team Building, Project Management, Business Analysis, Enterprise Software
Education
Cornell University - S.C. Johnson Graduate School of Management 1988 — 1990
M.B.A.
Katholieke Universiteit Leuven 1989 — 1990
M.B.A.
Cornell University 1981 — 1985
B.S.
Valley Presbyterian Hospital March 2015 - August 2015
Blue Shield of California August 2013 - February 2015
Cedars-Sinai Medical Center April 2010 - August 2013
L.A. Care Health Plan April 2009 - April 2010
CSC Consulting June 2007 - March 2009
New York City Department of Health and Mental Hygiene January 2006 - December 2006
American Red Cross in Greater New York September 2005 - December 2005
Heller Ehrman August 1999 - May 2000
Skills
Healthcare, Public Health, Project Management, Data Analysis, Leadership, Policy, Population Health, Hospitals, Management Consulting, Strategic Planning, Clinical Research, HIPAA, Health Policy, SAS, Research, Management, Healthcare Management, Healthcare Information..., Analytics, Business Strategy, Quality Improvement, Process Improvement, EMR, Statistics, Performance Improvement, Healthcare Consulting, Policy Analysis, Business Analysis, Managed Care, EHR, Community Outreach, Qualitative Research, Informatics, Business Process..., Data Management, Databases, Proposal Writing, Business Process, Clinical Effectiveness, Relational Databases, Program Management
Education
Columbia University in the City of New York 2005 — 2007
MPH
University of Westminster 2001 — 2002
MA
Université Paris-Sorbonne 2000 — 2001
University of California, Berkeley 1995 — 1999
BA
UC Berkeley - Haas School of Business December 2012 - Present
Deloitte Consulting September 2003 - Present
Blue Shield of California February 2009 - September 2009
Burrill & Company May 2008 - August 2008
Genentech inc. June 2007 - June 2008
Skills
Strategy, Management Consulting, Business Strategy, Financial Modeling, Competitive Analysis, Business Process..., Analytics, Strategic Planning, Strategic Consulting, Change Management, Organizational Design, Financial Analysis, Healthcare Information..., Healthcare, Growth Strategies, Market Analysis, Market Entry, Business Planning, Consulting, Competitive Intelligence, Business Modeling, Program Management, Project Management, Go-to-market Strategy, Cross-functional Team..., Mergers & Acquisitions, Acquisition Integration, Business Transformation, Start-ups
Education
University of California, Berkeley 2006 — 2008
MPH
University of California, Berkeley, Haas School of Business 2006 — 2008
MBA
Denison University 1996 — 2000
BA
The Athenian School 1992 — 1996
Blue Shield of California July 2011 - Present
Hewlett-Packard July 2007 - June 2011
Keane 2000 - 2007
XANsa 1998 - 2000
IIS infotech 1998 - 2000
Xansa India 1998 - 2000
LK Global Software Engineering (India) Pvt. Ltd 1996 - 1998
Aremissoft India (LK Global Software Engg Pvt.Ltd.) 1996 - 1998
LK Global 1994 - 1996
UMCL 1986 - 1995
Skills
Agile Methodologies, Software Project..., SDLC, Global Delivery, Requirements Analysis, ITIL, PMP, Solution Architecture, IT Management, Banking, Testing, Program Management, Business Analysis, Project Management, Integration
Education
Delhi University 1982 — 1984
Delhi University 1981 — 1984
Central School 1979 — 1981
CBDE, English, Maths, Physics, Chemistry
ADVI Reimbursement and Health Policy Advisory Services July 2013 - Present
Remedy Partners Inc. November 2011 - Present
AccelusHealth Consulting Partners March 2010 - July 2013
Ovations, A United Health Group Company December 2008 - March 2010
Blue Shield of California February 2007 - December 2008
Empire Blue Cross Blue Shield February 2000 - June 2006
intelliclaim 1999 - 2000
Oxford Health Plans 1986 - 1999
Skills
Go-to-market Strategy, Healthcare, Strategic Planning, Business Strategy, Team Building, Restructuring, Cross-functional Team..., Process Improvement, Process Engineering, Hospitals, Team Leadership, Management Consulting, Medical Management, Case Management, Managed Care, Healthcare Management, Disease Management, Clinical, Medicare, Care Management, Utilization Management, Product Development, Start-ups, Marketing Strategy, Health Insurance, Management, Case Managment, Healthcare Information..., Health Policy, Leadership, Medicaid, Strategy, Clinical Research, Medicine, Informatics, Healthcare Consulting, Physicians
Education
David Geffen School of Medicine at UCLA 1972 — 1976
MD, Medicine
Pomona College 1968 — 1972
BA, Psychology
Blue Shield of California July 2004 - Present
United Behavioral Health October 1999 - June 2004
Stanford University School of Medicine September 1998 - August 1999
Skills
Project Portfolio..., PMP, PMO, Program Management, SDLC, Business Process..., Business Analysis, Vendor Management, Process Improvement, Cross-functional Team..., Project Management, Requirements Gathering, Software Project..., Resource Management, Analytics, Requirements Analysis, Business Process, Healthcare Information...
Education
Stanford University 2011 — 2014
SCPM Certificate, Advance Program Management
Columbia University 1997 — 1998
MPH, Healthcare Management and Administration
University of California, Berkeley 1991 — 1994
BA, Environmental Science
Mission San Jose High School 1987 — 1991
HS Diploma
Winton-Ireland, Strom & Green Insurance Agency January 2012 - Present
2003 - 2010 January 2003 - January 2010
Blue Shield of California January 2001 - January 2003
Blue Shield of California January 2000 - January 2001
Blue Shield of California January 1998 - January 2000
Blue Shield of California January 1998 - January 1999
Blue Shield of California January 1996 - January 1998
Blue Shield of California January 1995 - January 1996
Blue Shield of California January 1993 - January 1995
Blue Shield of California January 1988 - January 1993
Skills
Health Insurance, Sales, Employee Benefits, Health Savings Accounts, New Business Development, Insurance, Training, Brokers, Marketing Strategy, Underwriting, Sales Operations, Disability Insurance, Business Planning, Commercial Insurance, Customer Service, Negotiation, Property, Workers Compensation
Education
Diablo Valley College
Business
West Yost Associates May 2005 - Present
Verizon Wireless December 2004 - May 2005
Blue Shield of California December 2004 - March 2005
Skills
Active Directory, Windows Server, VMware, System Administration, WSUS, Microsoft Office, Backup Exec, DFS, File Servers, Cisco Routers, Cisco Call Manager, Cisco UCS, Cisco Wireless, Altiris Deployment..., Group Policy, Microsoft Exchange, Sysprep, DHCP, DNS, Disaster Recovery, Networking, Servers, System Deployment, VMware ESX
Education
Cosumnes River College 2000 — 2004
Associate of Science (AS), Network Systems Administration
Cosumnes River College 2000 — 2004
Associate of Science (AS), Network Systems Engineering
Consultant January 1989 - Present
Blue Shield of California January 2010 - Present
Blue Shield of California January 2007 - January 2010
Skills
PMP, Project Planning, PMO, Program Management, Project Portfolio..., Business Analysis, SDLC, Process Engineering, Business Process..., Requirements Analysis, Risk Management, Requirements Gathering, Business Process, Business Requirements, Strategic Planning, Healthcare, Business Process Design, Systems Analysis, User Acceptance Testing, Team Leadership, Vendor Management, Change Management, Visio, ITIL, Integration, IT Strategy, Software Project..., IT Management, PMI, Management Consulting, Problem Solving, Negotiation, Team Building, Business Strategy, Certified Project..., Project Delivery, Process Improvement, Gap Analysis, MS Project, Documentation, Analysis, Excel, Microsoft Office, Budgeting, Insurance, Agile, Access, Waterfall, PMBOK, Process Mapping
Education
Columbia College
BS, MBA, Business, Econonomics
Blue Shield of California July 2014 - Present
Cognizant Technology Solutions July 2013 - July 2014
Blue Shield of California September 2012 - June 2013
IBM October 2006 - August 2012
Interra Information Technologies (InterraIT) July 2006 - October 2006
Cordys August 2004 - July 2006
Skills
Core Java, Web Services, WebSphere Message Broker, SOA, OOAD, OOP, Agile Methodologies, WebSphere MQ, Rational Software..., WSRR, DataPower, Solution Architecture, ESB, Websphere, SOAP, EAI, Middleware, XML, Integration, Java, SOA Governance, JMS, Java Enterprise Edition, WebSphere Application..., WebSphere
Education
ACTS, CDAC 2004 — 2004
Post Graduate Diploma in Advanced Computing
Doctor Bhim Rao Ambedkar University 1999 — 2003
Bachelor of Engineering (B.E.)
Kaiser Permanente January 2012 - Present
John Muir Health January 2006 - December 2011
Blue Shield of California 1998 - 2004
Aetna 1989 - 1998
Skills
Healthcare Management, Managed Care, Healthcare, Healthcare Consulting, Healthcare Information..., Revenue Cycle, Medicare, Cross-functional Team..., Management Consulting, Healthcare Industry, Hospitals, Strategic Planning, Strategy, Program Management, Leadership, Change Management, Health Care Systems, EMR, Physician Relations, EHR, Physicians, Disease Management, HIPAA, Health Policy
Education
University of California, Berkeley, Haas School of Business 1979 — 1981
MBA, Finance
Duke University
Blue Shield of California November 2013 - Present
Blue Shield of California November 2013 - December 2014
North East Medical Services September 2010 - October 2013
Sun Microsystems 1995 - 2000
Skills
Healthcare, Business Process..., Nursing, Quality Improvement, Data Analysis, Healthcare Information..., EHR, Program Management, Cross-functional Team..., Project Management, Business Analysis, EMR, HIPAA, Project Planning, Informatics, Process Improvement, Healthcare Management, Program Evaluation, Hospitals, Clinical Research, Program Development, Health Information..., Healthcare Consulting
Education
Samuel Merritt University 2008 — 2010
RN, Nursing
Cornell University 1991 — 1995
BS, Engineering
Blue Shield of California January 2015 - Present
Blue Shield of California March 2013 - December 2014
Blue Shield of California August 2011 - March 2013
Blue Shield of California July 2008 - August 2011
Healthfirst July 2005 - May 2008
Skills
Managed Care, Healthcare, Data Analysis, Health Insurance, Insurance, SAS, Microsoft Excel, Quantitative Analytics, Actuarial Science, Employee Benefits, Medicare, SAS programming, Predictive Modeling
Education
Cornell University 2001 — 2005
BS, Operations Research and Information Engineering
various clients August 2010 - Present
Massachusetts Institute of Technology (MIT) September 2011 - June 2014
IvyPlus of Greater Princeton July 2009 - December 2010
Cornell Club of Central NJ July 2009 - December 2010
Princeton Toastmasters July 2009 - December 2010
Campbell Soup Company May 2008 - August 2008
Blue Shield of California June 2005 - June 2006
BNY Mellon January 2002 - June 2005
PricewaterhouseCoopers July 1999 - December 2001
Skills
Web Content, Web Design, Web Development, Web Analytics, Drupal, WordPress, Dreamweaver, HTML, CSS, Hootsuite, Photoshop, Adobe Fireworks, Google Analytics, Social Media Marketing, Constant Contact, Microsoft Office, Facebook, Twitter, Pinterest, Google+, Leadership, Teamwork, Competitive Analysis, Marketing Research
Education
Rutgers, The State University of New Jersey-Newark 2007 — 2009
MBA, Marketing
Cornell University 1995 — 1999
BA, Economics
Forest Hills High School 1991 — 1995
Lincoln Square Post Acute Care August 2012 - July 2014
Blue Shield of California September 2009 - October 2012
Comcast February 2009 - September 2009
LandAmerica Home Warranty Company May 2006 - May 2008
Echostar Satellite Services L.L.C. January 2000 - September 2004
Skills
Customer Service, Leadership, Training, Team Building, Strategic Planning, Event Planning, Microsoft Excel, Outlook, Public Speaking, Management, Sales, Insurance, Healthcare Management, Entertainment, Workers Compensation, Data Entry, Facilities Management, HIPAA, Coaching, Leadership Development, Employee Relations, Claim, Microsoft Office, Analysis, Healthcare, Marketing, Social Media, Account Management, Process Improvement, Liability
Education
Oak Grove High School 1986 — 1990
High School Diploma, General Studies
De Anza College
Blue Shield of California May 1995 - Present
Skills
Process Improvement, Customer Service, Microsoft Excel, Leadership, Microsoft Word, Microsoft Office, Team Building, PowerPoint, Strategic Planning, Budgets, Management, Coaching, Health Insurance, Operations Management, Account Management, Public Speaking, Medicare, Claim, Event Planning, Insurance
Education
Diablo Valley College
Pacific Travel School
Blue Shield of California July 2013 - Present
Cisco August 2010 - December 2012
GE Process solution August 2006 - December 2012
Dr. Pepper Snapple Group 2009 - 2009
Merrill Lynch 2007 - 2008
GE Aircraft engines 2006 - 2007
GEAE 2003 - 2006
GECIS May 2001 - May 2003
Skills
Six Sigma, Team Management, Business Process..., Process Improvement, Program Management, Change Management, Business Analysis, Business Transformation, Cross-functional Team..., Process Engineering, Operations Management, Project Management, SDLC, Vendor Management, Outsourcing, PMO, Analytics, Business Process, Strategy, Management Consulting, Business Process..., Business Strategy, Process Management, Operational Excellence, Performance Management, Project Portfolio..., PMP, IT Strategy, Service Delivery
Education
Delhi University 1998 — 2001
Bachelors, Commerce
Modern School 1986 — 1998
Blue Shield of California August 2013 - Present
CVS Caremark Corporation April 2010 - August 2013
N/A September 2009 - December 2009
LONGS DRUG STORES December 2000 - March 2009
Longs Drug Stores June 1999 - November 2000
Longs Drugs August 1992 - 1999
Skills
POS, Visio, Software Documentation, Active Directory, Troubleshooting, Access, BMC Remedy, Windows, Hardware, Training, Management, Technical Writing, Microsoft Office, Process Improvement
Education
Contra Costa Medical Career College 2009 — 2010
CPhT, Certified Pharmacy Technician
Diablo Valley College 1994 — 2004
Biology, Business Administration
Diablo Valley College 1994 — 2002
Coursework, Business Administration and Life Sciences
Wild Violet Productions, LLC April 2009 - Present
City of Portland, Oregon April 2008 - September 2013
Hosford Abernethy Neighborhood Association 2007 - April 2010
Blue Shield of California September 1999 - April 2000
CPIC Life, a Subsidiary of Blue Shield of California July 1997 - August 1999
Lifeguard Health Plan October 1993 - July 1997
Medco Behavioral Care October 1992 - October 1993
American Biodyne October 1991 - October 1992
Aetna Life Insurance Company March 1987 - October 1991
Skills
Public Policy, Non-profits, Grant Writing, Strategic Planning, Small Business, Policy, Public Relations, Research, Budgets, Negotiation, Sustainability, Management, Project Management, Workshop Facilitation, Mediation, Process Consulting, Instructional Design, Marketing Communications, Leadership Development, Nonprofits, Marketing
Education
Marshall Rosenberg's NVC Study Group 2002 — 2002
University of California, Berkeley 1990 — 1996
Certificate, Marketing and Training and HRD
Duke University 1982 — 1986
BA, Public Policy (concentration in Health Policy)
Andover 1980 — 1980
Summer School, French and Trigonometry
State Controllers Office October 2013 - Present
Wellpoint Anthem BlueCross April 2013 - June 2013
Sutter December 2012 - January 2013
Dawson's Lodge June 2009 - January 2013
Blue Shield of California September 2008 - March 2009
The Traininng Associates January 2007 - December 2007
Skills
Outlook, Call Centers, Call Center, Medical Billing, Epic Systems, Analysis, Vital Signs, Insurance, Invoicing, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, Team Building, Training, Process Improvement, Leadership, Sales, Team Leadership, Human Resources, Healthcare
Education
Cosumnes River College 2010 — 2013
Associates of Science, Medical Assisting
Cosumnes River College 2010 — 2013
Certified, Medical Billing and Coding
Fern Bacon Middle school
Fireman's Fund Insurance Company August 2014 - Present
Wells Fargo February 2014 - June 2014
Dudnyk September 2013 - February 2014
Union Bank October 2012 - December 2012
Kane and Finkel October 2011 - March 2012
BlackRock June 2011 - September 2011
Blue Shield of California March 2009 - May 2011
Blue Shield of California May 2006 - March 2009
Providian Financial 1999 - 2006
Skills
Project Management, Email Marketing, Marketing Communications, Direct Marketing, Brand Management, CRM, Marketing, Budgets, Trafficking, Digital Marketing, Project Planning, Social Media Marketing, Adobe Acrobat, Advertising, Integrated Marketing
Education
San Francisco State University, College of Business
BS, Management
Contra Costa College
Associate of Science (AS), Computer and Information Systems Security/Information Assurance
Anthem Blue Cross April 2013 - Present
Blue Shield of California August 2011 - April 2013
Blue Shield of California September 2007 - September 2011
Blue Shield of California Foundation September 2007 - August 2011
Blue Shield of California February 2003 - October 2006
Skills
Utilization Management, Managed Care, HIPAA, Healthcare, Healthcare Management, Healthcare Information..., Nursing, Hospitals, EMR, EHR, Clinical Research, Inpatient, Case Managment, Informatics, Home Care
Education
Kaplan College-Sacramento 2011 — 2012
Medical Coding
Cypress College 1987 — 1989
ADN, Registered Nursing/Registered Nurse
Fullerton College 1985 — 1987
Associate of Science (A.S.), Human Biology
Self Employed October 1999 - Present
Integrated Healthcare Association February 2013 - September 2013
Kaiser Permanente December 2011 - August 2012
Chroman Consulting June 2007 - August 2012
Social Kinetics June 2009 - December 2009
Institute for Health Policy Solutions November 2004 - June 2006
Hill Physicians Medical Group November 2003 - November 2004
Blue Shield of California September 2001 - September 2002
Brown and Toland Medical Group September 2000 - September 2001
Kaiser Permanente September 1998 - October 1999
Skills
Project Management, Strategic Planning, Research, Healthcare Information..., Healthcare, Program Management, Change Management, Healthcare Management, Management, Analytics, Grant Writing, Grants, Health care Reform, Affordable Care Act, Managed Care, Nonprofits, Policy, Team Building
Education
Johns Hopkins School of Advanced International Studies (SAIS) 1990 — 1992
M.A., International Relations/Economics
Duke University 1985 — 1989
B.A., International Relations/French
Financial Engines 2008 - Present
Agilent Technologies 2000 - Present
blue shield of california September 2003 - December 2012
Gap Inc. 1999 - 2003
ITT 1995 - 1999
General Motors 1979 - 1995
Skills
Strategy, Cross-functional Team..., Process Improvement, Financial Analysis, Forecasting, Start-ups, Strategic Planning, Financial Modeling, Business Strategy, Strategic Financial..., Mergers & Acquisitions, Change Management, Financial Reporting, Medicare, Managerial Finance, Leadership, Insurance, Health Insurance
Education
Columbia University - Columbia Business School 1977 — 1979
mba
Georgetown University 1972 — 1976
bs, languages
Kaiser Permanente April 2012 - May 2012
Cisco Systems April 2011 - January 2012
Visa September 2009 - August 2010
TPMG Legal January 2009 - January 2009
Visa August 2006 - September 2008
California Bank and Trust March 2006 - July 2006
California State Automobile Association May 2005 - December 2005
Blue Shield of California September 2004 - May 2005
Visa April 2004 - June 2004
Vital Processing Services October 2003 - December 2003
Skills
Databases, Microsoft SQL Server, HTML, SQL, Project Management, Analysis, PowerPoint, Team Building, Accounting, Payroll, Software Documentation, Software Development, Access, Oracle, Financial Reporting, Testing, Insurance, Quality Assurance, MS Project, Programming, Systems Analysis, VBA
Education
Contra Costa College
Associate of Science (A.S.), Data Processing
Hitachi Data Systems April 2012 - Present
Examiner.com January 2009 - March 2012
Google May 2011 - October 2011
Hitachi Data Systems January 2010 - January 2011
Blue Shield of California November 2009 - December 2009
Scope eKnowledge Center June 2002 - December 2006
Skills
XML-based authoring, XMetal, Trisoft, MS Word, Microsoft Excel, MS Project, DITA XML, DITA, Adobe Acrobat, RoboHelp, FrameMaker, Manuals, Technical Communication
Education
Diablo Valley College 2009 — 2009
PMP/CAPM preparation course, Human Resource Management
Symbiosis institute of Management Studies 2003 — 2006
PGDBA, Human Resource
St Peters Engg College, Chennai 1998 — 2002
BE, Electronics and Communications Engg
SCAN Health Plan November 2014 - Present
Blue Shield of California August 2012 - October 2014
SCAN Health Plan January 2010 - August 2012
Health Net June 2007 - January 2010
Skills
Disease Management, Utilization Management, Case Managment, Healthcare, Medicare, Clinical Research, Managed Care, Healthcare Management, Health Policy, Medicaid, HIPAA, Acute Care, Hospitals, Healthcare Information..., Healthcare Industry, Quality Improvement, Healthcare Consulting, EHR, Informatics, Physicians, Physician Relations, Health Insurance, Case Management
Education
Creighton University
Bachelor of Science, Nursing
Blue Shield of CA August 2003 - Present
Blue Shield of California 1995 - Present
Space Systems Loral June 1999 - December 2002
Raychem March 1987 - June 1996
Skills
Process Improvement, Facilities Management, Leadership, Vendor Management, Customer Service, Real Estate, Management, Cross-functional Team..., Visio, Budgets, Corporate Real Estate, Contract Management, Training, Invoicing, Outlook, Contract Negotiation, Lease Administration, Procurement, Software Documentation, Team Building
Education
De Anza College 1982 — 1985
2 year, Business Administration
University of Phoenix-San Jose California
Self Employed December 2012 - Present
SageSpring Partners January 2012 - December 2012
Blue Shield of California August 2009 - January 2012
Towers Watson December 2007 - February 2009
CIGNA Healthcare June 2000 - October 2007
Skills
Health Insurance, SAS programming, Actuarial Science, Managed Care, SAS, Data Analysis, Insurance
Education
Drake University 1997 — 2000
BSBA, Actuarial Science & Finance
Colorado State University- Global Campus December 2014 - Present
Lorenzo de Zavala Environmental Science Academy July 2014 - Present
Young Men's Leadership Academy at Kennedy Middle School August 2012 - June 2014
Lorenzo deZavala Elementary School August 2009 - August 2012
Verizon, Retail Markets 2000 - 2008
Everest College 2004 - 2005
GTE Network Services 1996 - 2000
Blue Shield of California 1992 - 1996
Skills
Project Management, Recruiting, Organizational..., Research, Performance Management, PowerPoint, Microsoft Excel, Leadership Development, Customer Service, Training, Public Speaking, Microsoft Word, Coaching, Talent Management, Leadership, Teamwork, Educational Leadership, Mentoring, Conflict Resolution
Education
Lamar University 2014 — 2015
Principal Certification, EC-12
University of Phoenix 2005 — 2009
Doctor of Education (Ed.D.), Organizational Leadership
Dallas Baptist University 1999 — 2002
Master of Arts (MA) in Organizational Management, Human Resources Management/Personnel Administration, General
Prairie View A&M University 1987 — 1991
Bachelor of Arts (BA) in Political Science/Pre- Law, Minor- Business Administration
Blue Shield March 2014 - Present
Blue Shield of California July 2011 - Present
Blue Shield of California July 2011 - Present
Finomical 2010 - 2011
NBarley Creative Solutions September 2007 - 2011
Euro RSCG November 2010 - December 2010
Mt. Diablo Unified School District May 2003 - May 2009
Creative Memories November 1996 - November 1999
EDS April 1992 - August 1996
EDS January 1988 - May 1993
Skills
Web Design, Web Development, CSS, HTML, Graphic Design, User Experience, Databases, Project Management, HTML 5, User Interface Design, Information Architecture, Photoshop, CMS, Web Analytics, E-commerce, System Administration, Social Media, SEO, User Interface, Adobe Creative Suite, Mobile Applications, User Experience Design, Creative Direction, PHP, Dreamweaver, Teaching, Online Marketing, Flash, Content Strategy, Interaction Design, Photography, Social Media Marketing, Online Advertising, Digital Strategy, Digital Marketing, Web Content Management, Social Networking, SEM, Copywriting, Content Management, Content Development, Email Marketing, Web Project Management, Front-end, Google Analytics, Usability Testing, User-centered Design, Leadership
Education
University of California, Davis 1981 — 1985
BA, International Relations
Diablo Valley College 2008 — 2011
Certificates in Web Design/Development and Graphic Art, Multimedia
Blue Cross of Idaho August 2005 - Present
American Red Cross of Yolo County May 2003 - June 2005
Blue Shield of California August 1996 - May 2003
Skills
Insurance, Managed Care, Public Speaking, Small Business, Marketing, Account Management, Health Insurance, Healthcare, Employee Benefits, Medicare, Team Building
Education
Diablo Valley College
Blue Shield of California 2004 - 2009
Blue Shield of California 2002 - 2004
Blue Shield of California 1998 - 2003
Skills
Data Analysis, Cross-functional Team..., Analysis, Healthcare, Analytics
Education
Cornell University
BS, Biology
Sarah Lawrence College
MS, Human Genetics
University of California, Berkeley
MBA, Finance and Marketing
The Leavitt Group January 2015 - Present
Proview Benefits Administration March 2013 - Present
Combined Insurance 2012 - 2013
Blue Shield of California April 2010 - April 2012
UnitedHealth Group September 2007 - January 2010
SecureHorizons A UnithedHealth Group Company September 2007 - January 2010
Principal Financial Group 2005 - 2007
Claims and Benefit Management April 2004 - May 2005
CUNA Mutual Group August 1999 - August 2003
CHEC January 1995 - January 1998
Skills
Insurance, Employee Benefits, Health Insurance, Team Building, Customer Service, Account Management, Strategic Planning, Marketing, Sales Management, Medicare, Marketing Strategy, Budgets, Sales, CRM, Management, Training, Recruiting, Selling, Sales Operations, Coaching, Sales Process, Health Savings Accounts, Customer Retention, Healthcare, Disability Insurance, Leadership, Managed Care, Brokers, Claim, Life Insurance, Underwriting, Benefits Administration, Term Life Insurance, Long-term Care, Health Care Reform, HMO, COBRA, Medicare Part D, Provider Relations, Workers Compensation, PPO, Dentistry, Medicaid, HIPAA, Property & Casualty..., Commercial Insurance, Process Improvement, Fixed Annuities, New Business Development, Human Resources
Education
Dallas Baptist University 1994 — 1995
BA, Business and Management
Dr. Joy Liu, D.O. May 2013 - Present
Higgs Construction March 2004 - Present
Blue Shield of California November 2012 - February 2013
Esurance August 2012 - October 2012
3Com January 2000 - March 2004
3Com January 1996 - January 2000
3Com March 1994 - January 1996
Olympus Corporation of Asia Pacific Ltd July 1991 - April 1994
Skills
Management, SAP, Invoicing, Project Management, Contract Negotiation, Coaching, Security, Business Development, Change Management
Education
San Jose State University
BA, Industrial Psychology
De Anza College
AA/Liberal Arts
Federal Staffing Resources, LLC January 2011 - January 2012
Y of Central Maryland January 2007 - January 2011
The Mergis Group January 2006 - January 2007
Johns Hopkins Health System January 2000 - January 2006
Blue Shield of California January 1988 - January 1999
Education
Delaware State University
BS Degree
Delaware State University
B.S, Business Administration
Blue Shield of California June 2011 - Present
Skills
Healthcare Information..., SDLC, Healthcare, MS Project, Project Management, Requirements Gathering, HIPAA, Requirements Analysis, Business Analysis, Business Requirements, Waterfall, Visio, Software Project..., Business Process, Health Information..., Gap Analysis, Systems Analysis, EDI, Project Portfolio..., Test Cases, User Acceptance Testing, Software Quality..., Software Implementation, Software Documentation, JAD, Agile Methodologies, Business Intelligence, Business Objects, System Testing
Education
University of California, Irvine
Certification in Business Analyst
Delhi University 1991 — 1994
The HR Source (Human Resource Staffing & Outsourcing Services) February 2013 - July 2013
FSR - Federal Staffing Resources 2011 - 2012
Y of Central Maryland 2007 - 2011
The Mergis Group 2006 - 2007
Johns Hopkins Hospital 2000 - 2006
Blue Shield of California 1988 - 1999
Education
Delaware State University
BS, Business Administration
Blue Shield of California August 2015 - Present
UnitedHealth Group June 2012 - Present
SCAN Health Plan December 2009 - July 2012
Santander Consumer USA Inc. May 2005 - December 2009
Baominh CMG Life (now known as Dai-ichi Life VN) January 2000 - March 2003
BAOVIET Holdings 1997 - 2000
BAOVIET Holdings 1994 - 1997
Skills
Analysis, Customer Service, Access, Financial Reporting, Risk Management, Financial Accounting, Billing Systems, Billing Services, System Testing, Medicare Advantage, Financial Modeling, Enrollment Management, Medicare Part D, Operations Management, Claims Management, Leadership, SAS Base, SQL, SAS programming
Education
DeVry University 2006 — 2010
Bachelor of Science Business Administration, Accounting
National Economic University, Vietnam
Bachelor of Science Business Administration, Management Information Systems, General
University of Economics of Ho Chi Minh City, Vietnam
Bachelor of Science Business Administration, Accounting
CSAA Insurance Group May 1995 - August 2004
Blue Shield of California January 1991 - April 1995
National Association of Securities Dealers November 1985 - August 1988
Education
The University of Montana - School of Business Administration 2012 — 2014
n/a - CPA education requirements, upper division accounting
Columbia University - Columbia Business School 1988 — 1990
Master of Business Administration (MBA)
U.C. Berkeley 1981 — 1985
Bachelor's degree, Finance and Marketing
Blue Shield of California March 2014 - Present
USAF RETIRED March 2008 - May 2010
US AIr Force January 2003 - February 2006
Skills
Military Logistics, Military Experience, Weapons, Organizational..., Top Secret, Operations Management, Security Clearance, Team Building, Inventory Management, Warehouse Management, DoD, Operational Planning, Military Operations, Logistics, Supply Chain Management, Military, Logistics Management, Process Scheduler, Warehousing, Force Protection, Supervisory Skills, Air Force, Aviation, National Security, Defense
Education
university of phoenix 2010 — 2013
BA Health Care Adminstration with a Concentration Health Information Systems, Health/Health Care Administration/Management
Community College of the Air Force 2008 — 2010
AA Degree, Applies Sciences
Blue Shield of California December 2011 - Present
Education
Columbia University in the City of New York 1999 — 2001
Master of Public Health (M.P.H.), Health Policy & Management
Harvard University 1993 — 1997
Bachelor of Arts (B.A.), Biology/Biological Sciences, General
John Frey Consulting May 2014 - Present
Delta Dental of California October 2005 - April 2014
Blue Shield of California 2003 - 2005
Kaiser Permanente March 1999 - March 2003
Pacificare Health Systems August 1996 - March 1998
Skills
Process Improvement, Call Centers, Business Analysis, Health Insurance, Vendor Management, Project Management, HIPAA, Claim, Strategic Planning, Customer Service, Change Management, Risk Management, Team Building, SDLC, Software Documentation
Education
DePaul University
Master of Business Administration (MBA), Corporate Finance
Illinois Institute of Technology
Bachelor of Arts (B.A.), Computer Science
social-eTools.com October 2012 - Present
Blue Shield of California May 1995 - Present
Education
Ygnacio Valley High School 1980 — 1983
Diablo Valley College
Blue Shield of California December 2012 - Present
Atascadero State Hospital January 2010 - January 2011
US Army October 2003 - August 2006
Skills
Claim, Insurance, Health Insurance, Claims Management, Commercial Insurance, Mathematics, Calculus, Trigonometry, Computer Proficiency, Customer Oriented, Store Management, Teaching, Integrity, Physical Security, Healthcare Information..., Learning Disabilities, Learning Quickly, Psychiatric Care, Customer Insight, Parenthood, Educational Leadership, Statistics, Factoring, Geometry, Differential Equations, Cultural Awareness, Travel, Adrenaline, Creative Problem Solving, Creative Writing, Artistic Abilities, Philosophy of Mind, Educational Philosophy, Enthusiasm to learn, Military Operations, Military Experience
Education
Southern New Hampshire University 2013 — 2015
Bachelor of Arts (BA), Mathematics
Cuesta College 2010 — 2011
Psychiatric/Mental Health Services Technician