Blue Shield of California
Industry: Not-for-profit organization
DescriptionBlue Shield of California is a health plan provider founded in 1939 and based in San Francisco, California. The organization serves over 4 million health plan members and nearly 65,000 physicians across the state. Blue Shield of California was founded by the California Medical Association. Members: 4 million Headquarters: San Francisco, California, United States CEO: Paul Markovich (1 Jan 2013–) Number of employees: 6,800 Parent organization: California Physicians' Service Subsidiary: Cumulus Holding Company, Inc.
Blue Shield of California List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Shield of California. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Blue Shield of California Salaries. You can even request information on how much does Blue Shield of California pay if you want to. Learn about salaries, pros and cons of working for Blue Shield of California directly from the past employees.
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3,516 Blue Shield of California employees in database. Find out everything there's to know about Blue Shield of California employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Shield of California Employees
Pacific Gas and Electric Company April 2015 - Present
Pacific Gas and Electric Company January 2009 - March 2015
Levi Strauss & Co. October 2008 - December 2008
California State Automobile Association (AAA) 2005 - 2007
Blue Shield of California 2003 - 2005
California HealthCare Foundation 2000 - 2002
Nortel Networks 1997 - 1999
Skills
Benefits Administration, Vendor Management, New Hire Orientations, Deferred Compensation, HRIS, Human Resources, PeopleSoft, Performance Management, Recruiting, Employee Benefits
Education
California State University-East Bay
BS, Industrial Psychology
Blue Shield of California June 2012 - Present
VSP Vision Care April 1999 - June 2012
Skills
SDLC, PMO, PMP, Project Portfolio..., Program Management, Vendor Management, Software Project..., Business Analysis, Process Improvement, Requirements Analysis, Requirements Gathering, Cross-functional Team...
Education
California State University-Chico 1996 — 1998
Bachelor of Science (B.S.), Health Services Administration
Oregon State University 1993 — 1996
Daily Money Management Services August 2014 - Present
CPS Realty, Keller Williams Realty, Property Manager August 2002 - April 2011
Charles Krug Winery October 1998 - July 2000
IKON Office Solutions April 1995 - October 1998
Danka/Advanced Office Equipment July 1993 - April 1995
Blue Shield of California July 1991 - July 1993
Skills
Bill Paying, Account Reconciliation, Bookkeeping, Accounting, Human Resources, Office Administration, Microsoft Office, Budgets, Organization, Money Management, Team Building, Accounts Payable, Accounts Receivable, Project Management, Payroll, Finance, Event Planning, Teamwork, Secretarial Skills, Marketing, Benefits Administration, Mac, Outlook, Community Outreach, Schedules, Organizational..., Training, Customer Service, Account Management, Social Networking
Education
California State University-Chico 1989 — 1993
Bachelor of Science (BS), Accounting
Blue Shield of California April 2015 - Present
Blue Shield of California September 2011 - April 2015
Blue Shield of California December 2007 - September 2011
Warner Pacific Insurance Services March 2005 - December 2007
AGIA Insurances Services February 2004 - March 2005
Health Net January 1997 - January 2004
US Army June 1987 - May 1995
Skills
Management, Human Resources, Training, Process Improvement, Small Group Underwriting, Sales, Invoicing, Healthcare
Education
California State University-Dominguez Hills 1997 — 1999
Master of Arts (M.A.), Behavioral Sciences
California State University-Dominguez Hills 1993 — 1996
Bachelor of Arts (B.A.), Sociology
San Joaquin Delta College
Business Administration, Management and Operations
Blue Shield of California February 2009 - Present
Blue Cross of CA SSP June 2000 - February 2008
CorVel Corporation 2005 - 2006
Education
College of the Sequoias 1979 — 1981
AS, Nursing
California State University-Fresno
BSN
PRIDE Industries January 2015 - Present
Blue Shield of California December 2012 - April 2014
Blue Shield of California August 2009 - December 2012
Ernst & Young September 1996 - August 2009
Skills
Auditing, Sarbanes-Oxley Act, Financial Reporting, US GAAP, Financial Analysis, Financial Accounting, Internal Controls, Internal Audit, Accounting, Budgets, Health Insurance, Healthcare, Management, Collections, Business Architecture, Business Process..., Not for Profit, Regulatory Requirements, Healthcare Consulting, Change Readiness, Consolidation, Sarbanes-Oxley, Leadership, Process Improvement
Education
CSU Chico 1993 — 1996
Bachelor's Degree, Accountancy, Magna Cum Laude
USC 1982 — 1987
Economics
Sierra Pacific Mortgage Company, Inc. April 2014 - Present
VSP Vision Care August 2013 - April 2014
VSP September 2012 - August 2013
KR Technical Writing & Editing June 2003 - May 2013
Blue Shield of California August 2012 - September 2012
VSP July 2011 - August 2012
Benningfield Group March 2011 - July 2011
DST Output June 1994 - October 2010
DST Output June 1994 - July 2008
Skills
Documentation, Technical Writing, Requirements Analysis, SDLC, Quality Assurance, Software Documentation, Analysis, Requirements Gathering, Business Analysis, Program Management, Technical Documentation, Cross-functional Team..., Testing, Agile Project Management, Agile Methodologies, Scrum
Education
California State University-Sacramento 1991 — 1997
M.A.
California State University-Sacramento 1987 — 1991
B.A.
California State University-Chico 1985 — 1987
Elk Grove High School 1981 — 1985
high school diploma
Blue Shield of California 2013 - Present
Blue Shield of California 2007 - 2012
Intel 2005 - 2006
Intel Corporation 1999 - 2004
Intel Corporation 1993 - 1998
Intel Corporation 1991 - 1993
Skills
Leadership Development, Succession Planning, Training, Program Management, Talent Management, Culture Change, Change Management, Team Building, Performance Management, Organizational..., Employee Engagement, Career Development, Instructional Design
Education
Fielding Graduate University
Master’s Degree, Organizational Development
California State University-Chico
Master of Business Administration (M.B.A.)
California State University-Chico
Bachelor of Science (B.S.), Electrical and Electronics Engineering
Killer Trash August 2014 - July 2015
The Maximilian Group, LLC 2008 - May 2015
Johns Hopkins Bloomberg School of Public Health January 2010 - June 2014
Johns Hopkins School of Medicine October 2008 - December 2009
Immediate Response Technologies July 2007 - September 2008
USinternetworking April 2006 - August 2006
Blue Shield of California 2004 - 2005
Electronic Data Systems 2003 - 2004
Skills
Editing, Creative Writing, Research, Teaching, Event Planning, Proofreading, Writing, Microsoft Office, Adobe Creative Suite, Administrative Office..., Online Research, Administrative..., Web Content Management, Spreadsheets, Executive..., Graphic Design, Gifts, Critical Thinking, Highly detail oriented, Emotional Intelligence, Poetry, Education, Creative Solutions, Gifting, Computer Proficiency, Spanish, Text Editing, Presentations, Analysis, Tutorials, Social Intelligence, Aesthetics, Poetics, Childcare
Education
University of Baltimore
6 credits
College of Notre Dame of Maryland 2009 — 2011
10 credits
University of Phoenix 2007 — 2008
Associate of Arts (AA)
California State University-Chico 2003 — 2005
22 credits
Mt. Pleasant High School 1999 — 2003
Yellowstone Family Dentistry May 2014 - July 2015
AVI Companies September 2011 - September 2013
Western Dental Services December 2008 - September 2011
Metric Property Managment August 2008 - December 2008
Blue Shield of California October 2002 - December 2007
Skills
Process Improvement, Cross-functional Team..., Business Process, Project Management, Analysis, Training, Project Planning, Employee Benefits, Insurance, Management, Team Leadership, Human Resources, Budgets, Business Process..., Customer Service, Leadership, Operations Management
Education
California State University-Chico 2002 — 2006
Bachelor of Science, Business Administration
Blue Shield of California July 2012 - Present
Intel Corporation April 2005 - October 2012
Intel Corporation January 1998 - April 2005
IBM Global Services June 1996 - January 1998
Skills
Project Management, Project Planning, Requirements Analysis, Testing, Business Intelligence, Software Project..., Account Management, Business Analysis, Business Objects, SDLC, Visio, Microsoft SQL Server, Process Improvement, Analysis, Business Process, Business Requirements, Program Management, Requirements Gathering, Management
Education
California State University-Chico 1993 — 1996
B.S., Business Administration, MIS / Accounting
Dynamic Healthcare Solutions October 2013 - Present
Blue Shield of California December 2011 - October 2013
Dynamic Healthcare Solutions 2000 - November 2011
Health Care Information Projects November 1998 - November 2011
HealthSmart April 2010 - June 2011
U.S. HealthWorks January 2008 - August 2010
SmileCare 2005 - 2007
MEDecision Inc. June 1993 - June 1998
Foundation Health 1990 - 1993
Skills
Adjudication, Healthcare, Healthcare Management, Project Management, HIPAA, Healthcare Information..., Team Building, Strategic Planning, EMR, Process Improvement, Management, Managed Care, Customer Service, Project Portfolio..., Project Planning, Health Information..., Analysis, Visio, SDLC, Management Consulting, Program Management, Leadership
Education
Project Management Institute 2001 — 2015
PMP, Project Management
Platinum Edge 2012 — 2012
CSM, Agile
University of California, Davis 1999 — 2001
PM Certificate, Project Management
California State University-Chico 1977 — 1981
B.A., Psychology, Economics
Kaiser Permanente May 2015 - Present
University of the Pacific August 2013 - December 2014
Blue Shield of California August 2014 - October 2014
Blue Shield of California June 2014 - August 2014
Allstate July 2013 - June 2014
Shoker Dental December 2007 - July 2013
Skills
Computer Proficiency, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Outlook, Human Resources, Data Analysis, Time Management, Data Entry, Event Planning, Leadership, Public Speaking, Access, Teamwork, Event Management, Research
Education
University of the Pacific 2013 — 2014
Master's degree, Business Administration, Healthcare Management Option
California State University-East Bay 2011 — 2013
Bachelor of Science (BS), Health Sciences, Administration and Management Option
Catholic Health Initiatives April 2014 - Present
DIRECTV January 2013 - December 2013
DIRECTV August 2006 - December 2012
AIMCO August 2005 - August 2006
Centura Health July 2003 - August 2005
American Century Investments July 1998 - July 2003
California State University, Chico January 1994 - July 1996
Blue Shield of California January 1995 - April 1996
California Department of Education July 1994 - December 1994
California State University, Chico August 1992 - May 1994
Skills
Training, Leadership Development, Organizational..., Leadership, Coaching, Learning Management, Employee Engagement, Training Delivery, Management, Management Development, Needs Analysis, Talent Management, Executive Coaching, Strategy, Staff Development, Performance Management, Team Effectiveness, Organizational..., Blended Learning, Performance Improvement, Process Improvement, Instructor-led Training, Workshop Facilitation, Team Building, Curriculum Design, Human Capital, Succession Planning, Customer Experience, Performance Consulting, Change Management, Onboarding, Curriculum Development, Employee Training, Instructional Design, Strategic Planning, Human Resources, Career Development, ADDIE, Adult Education, Instructional Technology, Organizational Learning, Human Performance, Adult Learning Theory, Training Leadership, Leadership Development...
Education
University of Colorado Denver 1999 — 2002
MA with honors, Information & Learning Technologies, GPA: 3.925 out of 4.0
California State University-Chico 1991 — 1996
BS, Instructional Technology
Fall River Jr. Sr. High School 1987 — 1990
Diploma, General Education
Classic Design Floor to Ceiling November 2006 - Present
Lodi Chamber of Commerce 2006 - Present
Creative Touch Interiors February 1997 - June 2006
Walters Carpet 1996 - 2000
Blue Shield of California 1996 - 1996
Skills
Marketing, Organizational..., Financial Oversight, Fundraising, Cabinet, Flooring, Budgets, Customer Service, Small Business, Contract Negotiation, Business, Social Networking, Time Management, Renovation, Networking, Bathrooms, Management, Construction, Interior Architecture, Advertising, Public Speaking, Home Improvement, Leadership, Marketing Strategy, Trade Shows, New Business Development, Event Planning, Sales Management, Process Scheduler, Team Building, Residential Homes, Retail, Training, Sales, Business Networking, Entrepreneurship, Social Media Marketing, Strategic Planning, Restoration, Building Materials, Selling, Negotiation, Online Marketing, Purchasing, Direct Sales, Cold Calling, Start-ups, Customer Retention, Coaching, Customer Satisfaction
Education
California State University-Chico 1985 — 1988
B.A., English, Publishing & Editing
Blue Shield of California March 2015 - Present
Blue Shield of California July 2012 - March 2015
Kaiser Permanente March 2011 - July 2012
Kaiser Permanente June 2008 - March 2011
Blue Shield of California September 2005 - June 2008
Mt. St. Joseph ~ St. Elizabeth May 2002 - September 2005
Yuba College 1999 - 2000
Maersk Line March 1998 - July 1999
Education
University of San Francisco 2006 — 2009
Ed.D., Organization & Leadership
Golden Gate University 2003 — 2005
MA, Applied Psychology
California State University-Chico 2000 — 2002
BA, English Education
Yuba Community College 1996 — 2000
AA, General Education
Blue Shield of California February 2014 - Present
State of California Prison Healthcare IT May 2013 - February 2014
Sutter Medical Foundation August 2012 - April 2013
Hewlett-Packard January 1995 - June 2012
AT&T May 1980 - December 1997
Skills
Project Planning, Project Implementation, Project Coordination, VoIP, Business Analysis, Change Management, Issue Management, MS Project, ms project server, Service Implementation, Program Management, Software Project..., Mergers, Telecommunications, Healthcare Information..., IT Operations, PMP, Customer Service, Usability, Contact Center..., IT Management, ITIL v3 Foundations..., Contact Centers, Contact Centre..., Mergers & Acquisitions, Team Leadership, Microsoft Word, Project Management, HP, Teaching, Team Management, Infrastructure, Team-oriented, Teamwork, Public Speaking, Data Center, Journalism, Research, Cisco Technologies, Outsourcing, Project Server, Team Building, Publishing, Meeting Planning, Integration, Service Management, Service Delivery, Project Delivery, ITIL, IT Service Management
Education
The George Washington University 1995 — 1996
Commercial Project Management certification, Project Management
California State University-Fresno 1978 — 1980
BA, Journalism/Business
Stephen F. Austin State University 1972 — 1974
Communication, General
California Dental Association February 2014 - Present
Blue Shield of California February 2013 - December 2013
Hewlett-Packard January 2005 - September 2012
Hewlett-Packard January 2003 - December 2005
Hewlett-Packard January 2001 - December 2002
Hewlett-Packard January 1999 - December 2000
Hewlett-Packard January 1992 - December 1999
Skills
Change Management, Management, Program Management, Project Management, Microsoft Office, PMP, PMI, Green Belt, International Relations, Business Planning, Forecasting, PMO, IT Solutions, IT Management, Software Development..., Business Process..., Resource Management, Learning Management...
Education
CSU Chico 1982 — 1985
Bachelor of Computer Science, Computer Science
Partnership HealthPlan of California January 2015 - Present
Blue Shield of California May 2013 - Present
Blue Shield of California September 2012 - Present
Arbor healthcare April 2011 - January 2012
AIM Healthcare June 2008 - February 2010
Starbucks July 2003 - November 2005
Skills
Health, Healthcare, Health Insurance, Insurance, Contract Review, Grant Writing, Public Health, Research, Healthcare Management, Health Services Research, Health Sciences, Budgeting, Auditing, External Audit, Client Services, Client Retention, Client Acquisition, Client Relationship..., Customer Service, Customer Retention, Customer Focus, Customer Loyalty, Budgets, Managed Care, Microsoft Office, Public Speaking, Analysis, Leadership, Strategic Planning, Team Building, Microsoft Word, Microsoft Excel, PowerPoint, HIPAA, Training
Education
Leadership Redding 2014 — 2015
National University 2012 — 2013
Master's degree, Health care Informatics
California State University-Chico 2004 — 2007
Bachelor of Science (B.S.), Health Services Administration
Shasta College 2001 — 2004
Sutter Health January 2015 - Present
Blue Shield of California December 2012 - December 2014
Truven Health January 2006 - December 2012
Lexson Consulting, inc. October 2005 - December 2005
Jeld-Wen June 2003 - October 2005
EXL Consulting, inc. November 2000 - May 2003
MarketMAX, inc. May 1998 - November 2000
IKON Office Solutions June 1995 - May 1998
Skills
Vendor Management, Contract Negotiation, Budgeting, Planning, Scheduling, Project Planning, Process Scheduler, Budgets, Program Management, Process Improvement, MS Project, Project Management, Business Analysis, Business Process..., Microsoft Project, Leadership, Visio, Integration
Education
National University 2002 — 2006
MBA, Business Administration
California State University-Chico 1989 — 1995
BS, Business Administration
Farmers Insurance May 2011 - Present
Blue Shield of California 2011 - 2013
MOVE Inc April 2009 - February 2010
2020 Companies January 2008 - April 2009
Skills
Marketing, Sales, New Business Development, Social Media Marketing, Social Media, Management, Team Building, B2B, Analysis, Cold Calling, Marketing Strategy, Customer Service, Account Management, Sales Management, Insurance, Advertising, Team Leadership
Education
California State University-Chico 2005 — 2007
BS, Entrepreneurial Ventures, Business Management
Sunsweet May 2006 - Present
E&J Gallo Winery June 1995 - April 2006
Blue Shield of California November 1990 - January 1995
Skills
SQL, VB.NET, PL/SQL, SQL Server Management..., Visual Studio, Microsoft SQL Server, SSIS, Oracle Report Builder, Oracle Forms, Java, Access, Crystal Reports, Programming, ASP, HTML, MIS, Accounting Applications, Databases, Oracle Reports
Education
California State University-Chico 1992 — 1995
Bachelor of Science, Business-Management Information Systems
Blue Shield of California June 1983 - Present
Skills
Vendor Management, SDLC, Health Insurance, Business Analysis, HIPAA, Requirements Gathering, Business Requirements, Visio, Process Improvement, Data Analysis
Education
University of Phoenix 2005 — 2007
MBA, Business Administration
California State University-Chico 1977 — 1981
BA, Psychology
Blue Shield of California April 2005 - November 2010
EDS Group August 2001 - March 2005
LCC International 2000 - 2001
Community Legal Information Center - Family Law Project January 1998 - December 1998
Skills
Legal Research, Customer Service, Data Processing, LexisNexis, HCPCS, Medical Coding, Medical Billing, Insurance Billing, Health Insurance, Medicare, Claim, Project Management, Databases, Microsoft Excel, Hospitals, Medicaid, Claims Resolution, Claim Investigation, Facebook, Online Marketing, HIPAA, Invoicing, Team Building, Training, Insurance
Education
California State University-Chico 1997 — 1999
B.A., Political Science
Shasta College 1993 — 1996
A.A., Political Science / General Studies
Blue Shield of California June 2015 - August 2015
Igea Software April 2014 - May 2015
Igea Software 2013 - April 2014
H&R Block August 2011 - April 2012
Marin Services for Women 2009 - August 2011
FICO™ November 2007 - November 2008
Blue Shield of California October 2006 - October 2007
Hero Arts October 2004 - January 2006
Stampendous Inc 2003 - 2004
Larkspur Financial 2001 - 2003
Skills
Marketing, Press Releases, Microsoft Excel, Marketing Strategy, Event Planning, Strategic Planning, Marketing Communications, Training, Web Design, Project Management, Public Relations, Social Media, Nonprofits, Social Media Marketing, Fundraising, Newsletters, Online Marketing, Community Outreach, Social Networking, Email Marketing, Volunteer Management, Public Speaking, Direct Marketing, Strategy, Leadership, Advertising, Online Advertising, Integrated Marketing
Education
University of California, Berkeley 2005 — 2010
Extension, Certificate in Marketing
California State University-East Bay 2009 — 2009
Extension, Certificate in Nonprofit Management
Sonoma State University 1997 — 2001
BA
Universidad de Granada 1999 — 2000
Spanish
Blue Shield of California August 2011 - Present
Hewlett-Packard August 2003 - August 2011
Sandia National Laboratories 2000 - 2003
Skills
Incident Response, Incident Management, Computer Security, Vulnerability Assessment, Document Management, Investigation, Web Development, Cybercrime, Process Improvement, Database Administration, Social Networking, Time Management, Information Security, Network Security, Security, PCI DSS, Disaster Recovery, Information Security..., Business Continuity, CISSP
Education
California State University-East Bay 2000 — 2002
BA, Computer Science
Blue Shield of California April 2014 - Present
Blue Shield of California March 2009 - March 2014
Blue Shield of California September 2007 - March 2009
Spencer Gifts LLC 2002 - September 2007
Brenden Theatres 1998 - 2002
Skills
Medicare, Call Centers, Employee Benefits, Training, Health Insurance, Performance Management, Insurance, HIPAA, Benefits Administration, Process Improvement, Workers Compensation, Customer Service, Payroll, Sales, Management, Employee Training
Education
San Joaquin Delta College 2008 — 2013
General Ed/Business
CSU Stanislaus 2000 — 2002
General Ed
Fred C Beyer High 1996 — 2000
Diploma, General Ed
Nurse Next Door - El Dorado Hills Franchise 2014 - Present
Blue Shield of California 2012 - 2014
Blue Shield of California 2010 - 2012
Blue Shield of California 2009 - 2010
Blue Shield of California 2008 - 2009
Tri Counties Bank 2006 - 2007
Cold Stone Creamery 2006 - 2007
Bank of America 2004 - 2006
Skills
Cross-functional Team..., Training, Process Improvement, Sales, Customer Service, Team Building, Healthcare, Leadership, Entrepreneurship, Management, Project Management, Program Management, Data Analysis, Business Analysis
Education
California State University-Sacramento 2011 — 2012
MBA, Executive Business
California State University-Chico 2004 — 2007
Bachelors of Science Degree, Business Management
Community Gatepath February 2014 - Present
Kaiser Permanente November 2013 - January 2014
Blue Shield of California May 2009 - December 2012
Coldwell Banker May 2002 - December 2008
Applied Biosystems February 2000 - December 2001
National Semiconductor 1997 - 2000
Adecco 1995 - 1997
Skills
Project Planning, Salesforce.com, Human Resources, Recruiting, College Recruiting, PowerPoint, Project Coordination, Business Analysis, Data Analysis, Market Research, Account Management, Sales, Presentation Design, Employee Benefits, Employee Wellness..., Safety Training, New Hire Orientations, Sales Presentations, Continuing Education, Applicant Tracking..., Microsoft Excel, MS Project, Microsoft Word, Onboarding, Workday, SurveyMonkey, Talent Acquisition, Microsoft Office, Customer Service, PeopleSoft
Education
California State University-Chico 1989 — 1992
BS, Recreation Administration-College of Education
The Fresno Bee November 2012 - Present
Aspire Public Schools August 2014 - Present
Institute of Technology 2010 - 2012
Delta Dental 2008 - 2012
Blue Shield of California January 2005 - August 2008
A. Teichert & Son, Inc. January 2002 - January 2005
DST Innovis November 1995 - January 2002
MCI Telecommunications Corporation Inc. December 1992 - November 1995
Aerojet Propulsion Division November 1991 - December 1992
GTE October 1989 - October 1991
Skills
Employee Relations, Performance Management, HRIS, Onboarding, Talent Management, Organizational..., Employee Benefits, Deferred Compensation, Talent Acquisition, Benefits Administration, Recruiting, Workforce Planning, Labor Relations, Human Resources, Succession Planning, Employee Engagement, Coaching, HR Consulting, Employment Law, Change Management, HR Policies, Strategic Planning, Leadership, Resume Writing, Training, Career Development, New Hire Orientations, Interviews, College Recruiting, Leadership Development, Employee Training, Conflict Resolution, Applicant Tracking..., Personnel Management, Organizational..., Strategic HR, Temporary Placement, PeopleSoft, Program Management, Hiring, FMLA, Payroll, Job Descriptions, Policy, Employee Handbooks, Career Counseling, Organizational Design, Compensation & Benefit, Workers Compensation, Internet Recruiting
Education
Golden Gate University 1988 — 1989
MS, Human Resources Management
California State University-Chico 1987 — 1988
BA, Industrial Management
Yuba College 1986 — 1987
Associate of Science (A.S.), Business Administration, Management and Operations
Community College of the Air Force 1985 — 1986
Associate of Arts and Sciences (A.A.S.), Civil Engineering Technologies/Technicians
University of Tennessee-Knoxville 1979 — 1983
Civil Engineering
Tiburcio Vásquez Health Center, Inc. July 2014 - Present
UC Berkeley June 2012 - Present
City of Union City March 2012 - Present
California State Assembly . October 2013 - November 2014
Haas School of Business November 2011 - May 2012
UC Berkeley August 2011 - November 2011
Haas School of Business October 2010 - April 2011
Sundberg, Martinelli, Novy & Ward CPA October 2008 - October 2010
Blue Shield of California May 2004 - July 2008
Design Within Reach January 2001 - March 2004
Skills
Spanish, Data Analysis, Outlook, PowerPoint, Financial Modeling, Microsoft Excel, Financial Analysis, Research, Microsoft Word, Microsoft Office, Analysis, Budgets, Process Improvement, Business Planning, Training, Recruiting, Accounting, Human Resources, Management, Business Strategy, Program Management, Public Relations, Policy, Finance, Sales, Leadership, Strategic Planning, Strategy, Nonprofits, Project Management, Team Leadership, Access, Fundraising
Education
California State University-East Bay 2008 — 2010
MBA, Management
California State University-East Bay 2003 — 2004
Certificate, Human Resources & Project Management
California State University-East Bay 1997 — 2000
Bachelors, Political Science
Chabot College, Hayward 1991 — 1995
A.A, Administration of Justice & Business Administration
James Logan High School 1985 — 1989
Diploma
Blue Shield of California March 2014 - Present
Health Net Federal Services, Inc. January 2012 - March 2014
Health Net Federal Services March 2011 - January 2012
Sequoia Equities December 2008 - October 2010
Hill Physicians Medical Group May 2003 - November 2006
Brown and Toland Medical Group April 2001 - May 2003
Skills
Access, Analysis, Business Analysis, Customer Service, Data Analysis, Databases, Management, Microsoft SQL Server, SSIS, SSRS, Visio
Education
Set Focus, LLC 2010 — 2011
SQL Server 2008 Master's Program
California State University, Fresno 1991 — 1996
BS, Exercise Physiology
Visa February 2015 - Present
Visa February 2014 - February 2015
Visa April 2013 - January 2014
Blue Shield of California November 2011 - April 2013
BlackRock April 2011 - September 2011
Bank of the West June 2009 - April 2011
Washington Mutual Card Services 2007 - March 2009
Washington Mutual 2007 - 2009
Washington Mutual 2005 - 2007
Irwin Home Equity 2003 - 2005
Skills
Project Management, Business Analysis, People Management, Vendor Management, Process Improvement, SDLC, Program Management, Risk Management, PMO, PMP, Project Portfolio..., Business Process..., Cross-functional Team..., Business Intelligence, Credit Cards, Change Management, Requirements Analysis, Visio, Management, Integration, Business Process, Team Leadership, Project Planning, Data Warehousing, Analysis, Business Requirements, Data Analysis, Resource Management, Financial Services, Data Governance, Six Sigma, Quality Assurance, Leadership, Enterprise Software, Software Documentation, Testing, Systems Analysis, Requirements Gathering, IT Strategy, Software Project..., Governance, E-commerce, Team Building, MS Project, CRM, Analytics, Training, ETL, IT Management, Agile Project Management
Education
California State University-East Bay 1987 — 1991
BA, Sociology
Blue Shield of California July 2010 - Present
BenefitMall June 2007 - June 2010
Aetna April 2006 - June 2007
Aetna March 2004 - April 2006
Aetna November 1999 - March 2004
Skills
Sales, Account Management, Insurance, Claims Processing, Appeals, Spanish, American Sign Language, Customer Service, Health Care Reform, Underwriting, Employee Benefits, Medicare, Brokers
Education
California State University, Fresno 1996 — 1997
AA, International Business
Bare Escentuals January 2014 - Present
Bare Escentuals June 2012 - Present
Bare Escentuals, Shiseido Cosmetics January 2011 - June 2012
Bare Escentuals February 2008 - January 2011
Grant, Scott & Hurley July 2007 - February 2008
Mesh Magazine April 2006 - May 2007
Blue Shield of California April 2005 - October 2006
United Behavioral Health April 2002 - April 2005
Skills
Packaging, Print, Brochures, Art, Logos, Publications, Flyers, Editorial, Advertising, Skin Care, Photoshop, InDesign, Beauty, Illustrator, Production, Web Design, Promotions, Graphics, Photography, Layout, Cosmetics, Magazines, QuarkXPress, Catalogs, Logo Design, Art Direction, Posters, Adobe Creative Suite, Typography, Invitations, Graphic Design, Print Production, Direct Mail, Creative Direction, Corporate Identity, Mac, Beauty Industry, Brand Development, Adobe Acrobat
Education
California State University-Chico 1997 — 2001
BA, Graphic Design and Art Studio
Anthem June 2015 - Present
Anthem July 2013 - Present
Chapman Insurance July 2011 - July 2013
Health Net November 2008 - July 2011
Lyons Insurance Solutions, Inc. October 2007 - November 2008
Health Net December 2006 - October 2007
Blue Shield of California September 2003 - December 2006
Health Net May 1995 - September 2003
United States Marine Corps June 1991 - June 1995
Skills
Benefits Administration, Account Management, Brokers, Budgets, Business Planning, COBRA, Claim, Customer Retention, Disability Insurance, Employee Benefits, Forecasting, HIPAA, Health Insurance, Health Savings Accounts, Insurance, Healthcare, Lead Generation, Leadership, Life Insurance, Managed Care, Management, Medicare, Process Improvement, Recruiting, Sales, Sales Management, Strategic Planning, Team Building, Team Management, Term Life Insurance, Training, Underwriting
Education
California State University-Dominguez Hills
B.A., History & English
Blue Shield of California November 2013 - Present
University of Phoenix 2005 - 2015
Blue Shield of California January 2012 - November 2013
PG&E January 2011 - January 2012
National University 2006 - 2012
PG&E January 2009 - December 2010
PG&E January 2007 - December 2008
itSMF SF Bay Area LIG 2005 - 2008
PG&E August 2005 - December 2006
PG&E 2003 - August 2005
Skills
ITSM Program/Project..., Requirements Gathering, Requirements Analysis, Process Development, Process Improvement, Process Management, Process Mapping, Regulatory Requirements, SOX, NERC, RFP, BMC Remedy, Development of Training..., Training Delivery, Software Development..., Vendor Management, Contract Management, ITIL, COBIT, CMMI, Lean Sigma, Change Management, Incident Management, Problem Management, CMDB, CMS, Service Management, IT Service Management, Strategic Thinking, Configuration Management, Service Delivery, Presentation Development, Program Management, PMO, Project Governance, Service Desk, Release Management, Business Process Design, Business Process..., Business Process, Service Assurance, Service Continuity, IT Operations, IT Asset Management, Business Services, IT Governance, Availability Management, ITIL Process..., ITIL Service Strategy, IT Service Delivery
Education
California State University-Fresno 1990 — 1999
BS, Computer Engineering
Colorado State University 2000 — 2002
MBA, Business Adminstration
Macys.com March 2011 - Present
Bay Area/Computer-Human Interaction (BayCHI) 2003 - Present
Blue Shield of California November 2009 - February 2011
Naviscent January 2007 - October 2009
Kaiser Permanente - Information Technology 1999 - January 2007
Kaiser Permanente 1999 - 2006
Alexandria Digital Library September 1995 - June 1999
California Department of Education 1990 - 1995
Los Angeles County Office of Education 1984 - 1990
Skills
Taxonomy, Ethnography, Branding & Identity, Interaction Design, User Interface, Usability Testing, User Interface Design, Human Computer..., User-centered Design, Wireframes, Usability, User Experience, Information Architecture, User Experience Design, Market Research, Enterprise Software, Requirements Gathering, Project Management, Data Analysis, Persona, Experience Design, Testing, Information Design, User Research, Content Strategy, Usability Engineering, Contextual Inquiry, Web Analytics, Card Sorting, Heuristic Evaluation, E-commerce, Mobile Applications, User Scenarios
Education
University of California, Santa Barbara 1993 — 1999
Ph.D. (ABD), Educational Psychology: Language, Culture, and Literacy
University of California, Santa Barbara 1993 — 1995
Masters, Educational Psychology: Teaching and Learning
Loyola Marymount University 1981 — 1982
Single Subject Teaching Credential, English
California State University-Dominguez Hills 1978 — 1981
Bachelor of Arts, English, History, Education
Other
Blue Shield of California October 2012 - Present
Continuity Consulting, Inc. May 2007 - October 2012
Intel Corporation August 1991 - September 2006
Skills
PMP, Business Integration, ERP, Enterprise Architecture, Integration, Management Consulting, Change Management, Enterprise Software, ITIL, Program Management, SAP, Project Planning, SDLC, Visio, Management
Education
California State University-Chico
B.S. Business Administration
Blue Shield of California April 2014 - Present
University of Phoenix June 2013 - Present
Blue Shield of California April 2013 - April 2014
HealthCare Partners March 2012 - September 2012
State Bar of California July 2011 - December 2011
Beach Cities Health District August 2010 - December 2010
AT&T August 2009 - August 2010
Skills
Human Resources, Recruiting, Employee Relations, Training, Interviews, Onboarding, Healthcare, Data Analysis, Training & Development, Talent Acquisition, Process Improvement, Customer Service, Employee Training, Leadership, Screening, MS Excel Pivot Tables, JD Edwards, HRIS, New Hire Orientations, Applicant Tracking..., Administration, BrassRing, Background Checks, Marketing, Managed Care, Policy
Education
California State University-Long Beach 2010 — 2012
M.S., Healthcare Administration
California State University-East Bay 2007 — 2009
B.S., Business Administration option in Human Resources and Corporate Management
Blue Shield of California WorkstudyIT, University of JamestownAugust 2014 - May 2015
Interview today 2015 - 2015
Central Wyoming College January 2014 - May 2014
University of Jamestown 2013 - 2014
University of Jamestown 2013 - 2014
University of Jamestown 2013 - 2014
Skills
Public Speaking, Research, Microsoft Office, Java, Customer Service, System Administration, Windows, Analysis, Networking, Critical Thinking, Operating Systems, Report Writing, Cyber Defense, ISO 27001, DNS Server, Cryptography, Nmap, Cloud Security, Active Directory, Linux, HIPPA, MoonSol forensics..., Apache, Vulnerability Assessment, Risk Management, RAID types and SAN..., Network Security...
Education
CWC/Jamestown University 2013 — 2015
Bachelor's degree, Information Security
CSUMB 2012 — 2013
California State University, Monterey Bay 2012 — 2013
Information Technology
CSUMB
The Standard June 2006 - Present
Blue Shield of California April 2005 - May 2006
The Dow Chemical Company 1998 - 2004
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Life Insurance, Workers Compensation, Disability Insurance, Account Management
Education
California State University-Hayward 2000 — 2003
BA, Psychology
Antioch High School 1995 — 1998
High School Diploma, General Education
You Are a CEO Inc., MEP Enterprises 2002 - Present
Jovance Salon and Day Spa January 2009 - November 2010
Blue Shield of California January 2007 - October 2008
Stellar Enterprise 2002 - 2008
Skills
Organizational..., HRIS, Employee Relations, Benefits Administration, Recruiting, SuccessFactors, Compensation Structure..., Workers' Compensation..., Compliance, Employment Law, California Labor Law, Policy Writing, Performance Management, Human Resources, Onboarding, Training, Career Development, Employee Training, Management, Compensation Structures, Personnel Management, Strategy, Coaching, Interviews, System Administration, Leadership Development
Education
Keller Graduate School of Management of DeVry University 2004 — 2012
Master of Business Administration (MBA), Human Resources Management
California State University-East Bay 1997 — 2003
BS, Business Administration, Human Resources
ACCO Engineered Systems April 2015 - Present
ACCO Engineered Systems June 2014 - April 2015
ACCO Engineered Systems December 2013 - January 2014
ACCO Engineered Systems May 2013 - August 2013
Theta Chi Fraternity August 2012 - August 2013
Boyett Construction June 2012 - August 2012
Blue Shield of California July 2009 - January 2010
Bidwell Park Golf Course October 2006 - August 2007
Skills
Project Management, Microsoft Office, PowerPoint, Time Management, Microsoft Excel, Engineering, Customer Service, AutoCAD, Leadership, Microsoft Word, Budgets, Management, Solidworks, Arduino, Matlab
Education
California State University-Chico 2008 — 2014
Mechanical Engineering
Pleasant Valley High School 2004 — 2008
Projects
Wells Fargo May 2015 - Present
Wells Fargo June 2014 - May 2015
Visa July 2012 - June 2014
Attik August 2011 - October 2011
Tribal DDB July 2011 - August 2011
Razorfish April 2011 - June 2011
Blue Shield of California August 2010 - February 2011
Razorfish July 2007 - August 2010
McCann Worldgroup October 2006 - June 2007
Tribal DDB March 2006 - September 2006
Skills
User Experience, Social Media, Project Management, Digital Marketing, Integrated Marketing, Interactive Advertising, Emerging Technologies, Social Media Marketing, Persona, Creative Direction, Digital Strategy, Information Architecture, Mobile Marketing, Interactive Marketing, Strategy, Copywriting, Usability Testing, Management, SEM, Product Management, Website Development, Email Marketing, Content Development, Program Management, CMS, Mobile Devices, Web Design
Education
California State University-Fresno 1990 — 1995
Bachelor of Science, Business Administration, Management and Operations
Kaiser Permanente January 2015 - Present
Full Time Student July 2014 - December 2014
Saama Technologies August 2013 - June 2014
Blue Shield of California January 2013 - August 2013
Blue Shield of California January 2011 - December 2012
Blue Shield March 2010 - January 2011
Kaiser Foundation Health Plan March 2008 - March 2010
Delta Dental of California January 2001 - January 2008
Health System Design Corporation – Perot Systems acquired Health Systems Design December 1999 - January 2001
Health System Design Corporation – Perot Systems acquired Health Systems Design August 1997 - December 1999
Skills
SDLC, Business Strategy, Business Intelligence, Business Process..., UAT coordination, Release Management, Healthcare Information..., Healthcare Management, Data Warehousing, Business Architecture, Program Management, Software Project..., Cross-functional Team..., Project Portfolio..., Process Improvement, Testing, Software Documentation, Strategic Planning, Project Management, PMO, Enterprise Software, Strategy, Integration, Business Process..., PMP, Software Development, MS Project, Waterfall, CRM, Resource Management, Architecture, Quality Assurance, Management, IT Management, IT Strategy, Agile Project Management, Healthcare, Oracle, Data Modeling, SharePoint, Leadership, Analytics, Informatica, Business Requirements, Training, Data Migration, Systems Analysis, Test Planning, Consulting, Change Management
Education
California State University-East Bay
Bachelor's degree, Business Administration and Management, Finance
Blue Shield of California June 2015 - Present
Blue Shield of California June 2014 - June 2015
Mumba Technologies May 2013 - May 2014
Randstad US, Professionals March 2012 - April 2013
Comcast Business Class May 2011 - February 2012
Cbeyond February 2010 - January 2011
Skills
Cold Calling, Recruiting, Applicant Tracking..., Internet Recruiting, Talent Acquisition, Technical Recruiting, Staffing Services, Temporary Staffing, College Recruiting, Temporary Placement, Screening Resumes, Executive Search, Interviews, Onboarding, Contract Recruitment, Benefits Negotiation, Sales, Sourcing, Permanent Placement, Human Resources, Screening
Education
CSU Chico 2005 — 2009
Bachelor of Arts (BA), Psychology
Woodside
First 5 Yuba September 2012 - Present
Yuba County Administrator's Office October 2011 - September 2012
Blue Shield of California October 2004 - January 2010
Del Norte Clinics, Inc. July 2003 - October 2004
Chico Chamber of Commerce January 2003 - May 2003
Catalyst Domestic Violence Services August 2001 - January 2002
Arcadia Financial Management August 2000 - August 2001
Bank of America May 1996 - June 1999
Skills
Customer Service, Project Management, Health Insurance, Strategic Planning, Cross-functional Team..., Account Management, Sales Management, Event Planning, Organizational..., Marketing, Social Media, Marketing Communications, Process Improvement, Management, Budgets, Healthcare, Community Outreach, Proposal Writing, Fundraising, Newsletters, Contract Negotiation, Project Planning, Sales
Education
California State University-Chico 1998 — 2003
Bachelors of Art, Organizational Communication, Minor Business Administration
Yuba Community College 1996 — 1998
General Business
Blue Shield of California February 2014 - Present
Blue Shield of California January 2013 - February 2014
Blue Shield of California June 2011 - December 2012
Target April 2010 - May 2011
Target March 2008 - March 2010
Target January 2006 - March 2008
Target November 2004 - November 2006
Mervyn's Distribution January 2003 - November 2004
Skills
Inventory Control, Retail, Inventory Management, Loss Prevention, Team Building, Customer Service
Education
California State University-Chico 1998 — 2002
Bachelor of Science, Business, Production and Operations Management & Management Information Systems
Blue Shield of California June 2014 - Present
California Department of Public Health August 2013 - June 2014
California Department of Public Health August 2011 - July 2013
California Department of Public Health December 2008 - August 2011
Skills
Analysis, Data Analysis, Financial Analysis, Budgets, Management, Process Improvement, Microsoft Office, Microsoft Excel, Strategic Planning, Proposal Writing, Leadership, Team Leadership, Customer Service, Program Management, Public Speaking, Government, Accounting, Financial Reporting, Health Insurance, Hyperion, Essbase, Tableau
Education
UC Davis 2011 — 2014
Master of Business Administration (MBA), Finance & Strategy
California State University, Fresno 2002 — 2007
Bachelor of Science, Business Administration, Finance
NASCO February 2007 - Present
Blue Shield of California December 2001 - January 2007
Skills
Workshop Facilitation, Adult Education, Executive Coaching, Leadership Development, Organizational..., Staff Development, Program Management, Performance Management, Coaching, Employee Training, Workshops, Hands-on Training, Visio, Technical Writing, Team Building
Education
CSU Chico 1998 — 2001
BS, Psychology
Blue Shield of California August 2013 - Present
BD December 2010 - August 2013
BD Biosciences October 2006 - November 2010
SupportSoft October 2005 - September 2006
Satellite Healthcare November 2004 - October 2005
Phoenix Technologies June 2003 - November 2004
PlaceWare August 2002 - June 2003
Venture Law Group March 1998 - August 2002
Seagate Technology (thru Accustaff) June 1997 - March 1998
Skills
HRIS, Management, Human Resources, Employee Benefits, Strategic Planning, Personnel Management, Deferred Compensation, Employee Relations, Performance Management, Talent Management, Strategy, Leadership, Onboarding, Employee Engagement, Temporary Placement, Succession Planning, Talent Acquisition, Workforce Planning, Recruiting, Organizational..., Change Management, Compensation Structures, Organizational Design, Organizational..., Organizational..., Benefits Administration, HR Policies, Labor Relations, Compensation & Benefit, HR Consulting, Start-ups, Applicant Tracking..., Sourcing, Executive Coaching, HR Transformation, College Recruiting, Employer Branding, Employment Law, Interviews, Strategic HR
Education
Golden Gate University 1999 — 2004
MS, Human Resources Mgmt
California State University-Chico 1992 — 1997
BS, Business Administration (HR & Finance)
Business Focused Value Driven Agile Solution Delivery March 2012 - Present
California State University Chico April 2007 - Present
PG&E March 2010 - January 2012
Blue Shield of California March 2004 - January 2010
ProBusiness October 2001 - September 2003
DELTANET INC. 2001 - 2001
EMERALD SOLUTIONS March 2000 - October 2000
USCS August 1998 - December 1999
Modus Media International May 1995 - August 1998
EDS / Del Monte Foods June 1985 - May 1995
Skills
Program Management, SDLC, PMO, MS Project, Strategic Planning, Change Management, Problem Solving, SharePoint, Business Process..., Management Consulting, Visio, Process Improvement, Vendor Management, Team Building, PMP, Risk Management, Public Speaking, ITIL, ERP, Business Process, Business Analysis, Governance, Project Portfolio..., Cross-functional Team..., Project Management, Software Development, Enterprise Software, Training, Consulting, Testing, Leadership, Information Technology, IT Strategy, •Strategic PMO..., •Leading Multinational..., Portfolio Management, Agile Methodologies, Agile Project Management, Team Management, Management
Education
California State University-Chico 1982 — 1986
BS
Chabot College 1979 — 1982
AA
Towers Watson August 2012 - January 2014
University of California July 2011 - August 2012
Stifel Financial March 2010 - July 2011
Charles Schwab August 2006 - April 2009
Blue Shield of California September 2004 - August 2006
Thermage May 2003 - September 2004
Tele Atlas August 2001 - April 2003
Lexar Media August 2000 - August 2001
Skills
Adobe Professional, Lotus Notes, Mac, Microsoft Office, Microsoft Excel, Microsoft Publisher, Microsoft Word, Oracle, Photoshop, PowerPoint, SAP, SharePoint, Visio, Wikimedia, Administrative...
Education
California State University-East Bay
B.S, Business Management
Efficient Frontier Wealth Strategies July 2005 - Present
Independent Contractor August 2001 - July 2005
Health Net January 1996 - August 2001
Cal Farm Life Insurance Company September 1993 - January 1996
Blue Shield of California January 1991 - September 1993
Skills
Portfolio Management, Valuation
Education
California State University, Fresno
B.S., Mathematics & Engineering
Baker Distributing Company 2014 - Present
Fiserv 2010 - 2013
Fiserv 2006 - 2009
Mobility Products Unlimited 2004 - 2006
Blue Shield of California 2001 - 2004
Associates Financial Services 1998 - 2000
Skills
Human Resources, Talent Management, Leadership, Coaching, Employee Relations, Talent Acquisition, Employee Engagement, Performance Management, Onboarding, Personnel Management, HRIS, Succession Planning, Strategy, Workforce Planning, Organizational Design, Training, Deferred Compensation, Leadership Development, Job Descriptions, Policy, Benefits Administration, Organizational..., Recruiting, Interviews, HR Consulting, Sourcing, HR Policies, Labor Relations, Applicant Tracking..., Payroll, FMLA, New Hire Orientations, College Recruiting, Employee Benefits, Employee Training, Conflict Resolution, Employment Law, Organizational..., Performance Appraisal, Management, Hiring, FLSA, Executive Coaching, Strategic HR, Employee Handbooks, Compensation & Benefit, Career Development, Team Building
Education
Notre Dame de Namur University
Master's degree, Emphasis HR
California State University, Fresno
Bachelor's degree, Public Administration
Vanir Construction Management, Inc. September 2015 - Present
Blue Shield of California May 2014 - June 2015
Dignity Health March 2012 - January 2014
Intuitive Resources January 2010 - March 2012
Johnson Controls, Inc. February 2008 - December 2009
Intuitive Resources January 2006 - January 2008
Professional Staffing Resources January 2003 - January 2006
Spherion, Inc. 2000 - 2003
Skills
Talent Acquisition, Recruiting, Sourcing, Executive Search, Screening, Benefits Negotiation, Screening Resumes, Technical Recruiting, Applicant Tracking..., Contract Recruitment, Management, Networking, Account Management, Taleo, Internet Recruiting, College Recruiting, Interviews, Workforce Planning, Talent Management, Staffing Services, Recruitment Advertising, Temporary Staffing, Temporary Placement
Education
California State University-Hayward 1996 — 1998
BS Business Administration, Accounting
Blue Shield of California May 2015 - September 2015
Ciber August 2014 - March 2015
Randstad December 2013 - May 2014
State of California June 2013 - November 2013
HP Enterprise Services (Bank of America Account) June 2010 - October 2012
Hewlett-Packard September 1995 - June 2010
Skills
PMO, SDLC, Project Management, MS Project, Project Planning, Analysis, Communication, Software Project..., Problem Solving, Requirements Analysis, Fast Learner, Cross-functional Team..., Dependable Team Player, Reliable, Organizational..., Business Requirements, Requirements Gathering, Business Process, Business Analysis, IT Management, SharePoint, IT Service Management, IT Strategy, PMP, Integration, Business Process..., Program Management, Resource Management, Change Management, Vendor Management
Education
Golden Gate University 1988 — 1991
M.S, Management Information Systems
California State University-Chico 1982 — 1987
B.S, Management Information Systems; Database Management Systems (DBMS)
Shasta Options January 2008 - Present
the State of Alaska's Department of Labor June 2008 - December 2008
California State University, Chico January 2007 - May 2007
California State University, Chico January 2005 - January 2007
Blue Shield April 2005 - March 2006
Mountain Mikes Pizza August 2005 - February 2006
Fit One Athletic Club June 2005 - December 2005
Blue Shield of California March 2004 - January 2005
Skills
Demographics, Data Analysis, Statistics, Analysis, Databases, Inventory Management, Psychology, Research, Excel, Microsoft Office, Customer Relations, Access, Writing, Teaching, Problem Solving, SPSS, PowerPoint, Customer Service, Word, Editing, Photoshop, Social Media, Qualitative Research, Public Speaking, Microsoft Excel, Nonprofits, Team Building, Sales, Strategic Planning
Education
California State University-Chico 2005 — 2008
MA, Psychological Science
California State University-Chico 1998 — 2003
B. A, Psychology; Educational Psychology
Trinity Union High School 1994 — 1998
High School Diploma, General Education, Business
Molina Healthcare California September 2014 - Present
Radiology Partners, Inc October 2013 - June 2014
Cedars-Sinai Medical Center May 2012 - November 2012
SCAN Health Plan May 2003 - May 2012
Wellpoint 1999 - 2002
PacifiCare Life and Health 1998 - 1999
CareAmerica Health Plan April 1994 - September 1998
Blue Shield of California 1997 - 1998
Huffstetler Tracy Coppa & Herman CPAs 1990 - 1994
Skills
Medicare, Managed Care, Insurance, Medicaid, Healthcare, Health Insurance, Process Improvement, Healthcare Management, Strategic Planning, Medicare Part D, HIPAA, Change Management, Business Planning, Financial Analysis, Healthcare Consulting, Employee Benefits, Leadership, Accounting, Budgets, Policy, Healthcare Industry, Finance, Revenue Cycle, Healthcare Information..., Provider Relations, Executive Management, Physicians, Health Policy
Education
California State University-Bakersfield 1984 — 1985
Master of Business Administration (MBA), Business Administration and Management, General
Delhi University - Shri Ram College of Commerce 1974 — 1977
B.Com (Hons), Business
Blue Shield of California July 2013 - Present
Blue Shield of California March 2011 - July 2013
Blue Shield of California March 2009 - February 2011
Blue Shield of California January 2008 - March 2009
John Muir Health December 2005 - December 2007
Education
California State University-East Bay 2004 — 2006
Bachelor of Science (B.S.) Business Administration
Diablo Valley College 2002 — 2004
Winters Healthcare Foundation, Inc. August 2013 - Present
Winters Healthcare Foundation, Inc. December 2011 - August 2013
Winters Healthcare Foundation, Inc. July 2004 - December 2011
Winters Healthcare Foundation, Inc October 2003 - July 2004
Blue Cross Blue Shield of Nevada November 1996 - August 1998
Blue Shield of California December 1995 - November 1996
Skills
Invoicing, Customer Service, Accounts Receivable, Data Entry, Medical Billing, Outlook, Microsoft Excel, Microsoft Word, Medical Terminology, Microsoft Office, Office Management, Medical Coding, PowerPoint, Spreadsheets, HIPAA
Education
California State University-Chico
Saint-Evens Consulting March 2013 - Present
Blue Shield of California July 2010 - March 2013
Blue Shield of California January 2009 - July 2010
Blue Shield of California September 2006 - January 2009
Blue Shield of California September 2005 - September 2006
Blue Shield of CA August 2004 - August 2005
Data Control Corporation January 2004 - August 2004
Deloitte Consulting August 2000 - January 2004
Applied Materials June 1999 - August 2000
Skills
Program Management, Process Improvement, Project Portfolio..., Business Process..., Business Intelligence, Analytics, Requirements Analysis, Software Project..., Financial Services, Healthcare, Agile Project Management, Management Consulting, Product Management, Visio, Insurance, Strategy, Project Planning, Enterprise Architecture, E-commerce, Software Documentation, IT Strategy, Budgets, Digital Marketing, Analysis, Business Transformation, Data Analysis, Marketing, Team Leadership, Health Insurance, Leadership, Business Requirements, Enterprise Software, Management, Consensus Building, Public Speaking
Education
California State University-Chico 1995 — 1999
BS, Business: Production and Operations Management
Farmers' Rice Cooperative October 2012 - Present
Blue Shield of California July 2011 - October 2012
Raley's February 2007 - January 2011
Raley's February 2002 - February 2007
Lyon's Restaurants June 2000 - February 2002
Federated Department Stores October 1992 - June 1999
Skills
Talent Acquisition, Leadership Development, Labor Relations, Employee Engagement, Employee Relations, Performance Management, Workforce Planning, Training, 360 Feedback, Succession Planning, HRIS, Employee Benefits, Union Avoidance, Conflict Resolution, Onboarding, Talent Management, Change Management, Organizational..., Organizational Design, Union Grievances, Management, Human Resources, Payroll, Personnel Management, Employment Law, Coaching, Leadership, Workers Compensation, Employee Training, Strategy, FMLA, Union, EEO
Education
California State University-Fresno
BA, Marketing
University of Wisconsin-Milwaukee - Labor Relations/Negotiations program
Labor and Industrial Relations
Electronic Arts December 2011 - Present
Delta Dental of California, Pennsylvania and Affiliated Companies January 2007 - January 2012
Blue Shield of California April 2005 - January 2007
Schwab Bank September 2002 - March 2005
Schwab Tokio Marine July 2000 - July 2002
Schwab October 1996 - August 2000
Federal Reserve Bank of San Francisco 1993 - 1996
Bank of America June 1986 - January 1993
Skills
Cross-functional Team..., Product Management, Strategy, Program Management, CRM, E-commerce, Management, Team Leadership, Strategic Planning, Product Development, Leadership, Integration, Enterprise Software, Project Planning, Mergers, Banking, Analytics, Vendor Management, Business Analysis, SDLC, Quality Assurance, Business Process..., Requirements Analysis, PMO, Process Improvement, Business Intelligence, Mergers & Acquisitions, Executive Management, IT Strategy, Business Process..., Software Project..., Strategic Partnerships, Start-ups, SaaS, Agile Project Management, Outsourcing, Project Portfolio..., Business Process, Agile Methodologies, Enterprise Architecture, Cloud Computing, IT Management, Consulting, Mobile Devices, Competitive Analysis, PMP, Project Management, Business Development, Management Consulting, Product Marketing
Education
California State University-East Bay
BS, Finance
Golden Gate University
MBA, Information Systems
Blue Shield of California January 2014 - Present
Alameda County Dental Society Foundation March 2006 - Present
Golden Valley Development, Inc. September 2012 - Present
360iCoach February 2006 - Present
Your Wellness Today August 2006 - Present
Descartes Solutions, Inc. 1997 - Present
Kaiser Foundation Health Plan April 2012 - January 2014
Kaiser Foundation Health Plan June 2009 - April 2012
Kaiser Permanente December 2006 - June 2009
Insights OnDemand, Inc. March 2006 - December 2006
Skills
New Business Development, Project Management, Strategic Planning, Healthcare, Program Management, HIPAA, Healthcare Information..., Customer Oriented, Group Dynamics, Hospitals, Leadership, Management, IT Strategy, Strategy, Start-ups, Entrepreneurship, Nursing Process, Business Process..., Vendor Management, Training, Change Management, Cross-functional Team..., Enterprise Software, SDLC, Account Management, Consulting, SaaS, Business Strategy, Business Analysis, Cloud Computing, Process Improvement, Team Building, Product Development, Integration, Business Intelligence, Product Management, CRM, Strategic Partnerships, Information Technology, Executive Management, Performance Improvement, Leadership Development, Business Development, Team Leadership, Managed Care, Healthcare Management, EMR, Software Documentation, EHR, Sales
Education
California State University-East Bay 1986 — 1991
BSN, Nursing
Blue Shield of California December 2013 - Present
Sierra Pacific Mortgage April 2013 - December 2013
VSP August 2010 - March 2013
NEC November 2003 - June 2010
California Department of Alcohol and Drug Programs May 2001 - November 2003
Cardinal Health April 1997 - May 2001
American Management Systems February 1996 - April 1997
Kemper Insurance November 1990 - February 1996
Skills
Systems Analysis, Vendor Management, Data Analysis, Business Process..., MS Project, Quality Assurance, Team Leadership, Strategic Planning, Business Intelligence, Requirements Analysis, Change Management, Leadership, Product Development, Business Process, Integration, Software Project..., CRM, IT Strategy, Testing, Consulting, Business Development, Information Technology, E-commerce, XML, Business Requirements, User Acceptance Testing, Windows, Professional Services
Education
California State University-Chico 1985 — 1990
BS, Business Administration
University of Copenhagen 1988 — 1988
International Business, International Finance
StubHub December 2012 - Present
Blue Shield of California December 2007 - November 2012
Blue Shield of California November 2006 - November 2007
Kaiser Permanente September 2005 - October 2006
Wells Fargo December 2004 - June 2005
Genentech April 2004 - December 2004
UPS Supply Chain Solutions August 2002 - April 2004
PeopleSoft July 1998 - April 2002
Skills
Testing, LoadRunner, Quality Assurance, Test Automation, SDLC, Web Applications, Test Planning, QTP, Business Analysis, Requirements Analysis, Process Improvement, SQL, Enterprise Architecture, Unix, Performance Testing
Education
California State University-Chico 1987 — 1991
Blue Shield of California March 2014 - Present
Blue Shield of California March 2013 - February 2014
Crowe Horwath LLP October 2012 - March 2013
KPMG December 2011 - October 2012
Firemans Fund Insurance Company August 2009 - December 2011
Wind River Systems August 2008 - July 2009
KPMG Advisory October 2006 - August 2008
KPMG Advisory January 2005 - September 2006
New United Motor Manufacturing Inc January 2004 - August 2004
Skills
Sarbanes-Oxley Act, Auditing, IT Audit, CISA, SAS70, Internal Audit, Business Process..., Business Process, Security, ITGC, Disaster Recovery
Education
California State University-Chico 2001 — 2004
Bachelor of Science, Business Information Systems with Emphasis in Mgmt Info Sys and Supply Chain Mgmt Sys
International Paper July 2013 - February 2015
Levi Strauss & Co. December 2007 - September 2011
Robert Half International January 2006 - November 2007
Leprino Foods March 2002 - November 2005
Blue Shield of California March 1998 - August 2000
Skills
Cash Management, Accounting, Variance Analysis, General Ledger, Cash Flow Forecasting, Investments
Education
California State University-Chico
Bachelor of Science, Business Administration / Financial Management Option
Rabobank December 2014 - Present
Blues Shield of CA July 2012 - December 2014
St. Clare Catholic Church May 2013 - March 2014
Blue Shield of California May 2011 - July 2012
Syclo LLC October 2008 - February 2011
Longs Drug Stores (Corporate Offices) June 2005 - October 2008
de Werk Consulting May 2003 - July 2007
Boston College January 2004 - June 2006
Clean Harbors September 2003 - January 2004
Facility Management Engineering Inc. July 1999 - May 2003
Skills
Crystal Reports, Project Management, Inventory Control, SQL, Microsoft SQL Server, Databases, Oracle, PL/SQL, Enterprise Software, Requirements Analysis, Software Documentation, Business Intelligence, Software Development, Database Design, Data Modeling, Testing, Access, Quality Assurance, Business Objects, Troubleshooting, Database Administration, Process Improvement, Business Analysis
Education
SAS 2014 — 2014
Certificate of Completion
Business Objects 2006 — 2006
Certificate of Completion
California State University-East Bay 1989 — 1997
BS
P.O.S.T. (Police Officer Standards and Training) Academy 1995 — 1995
Basic P.O.S.T.
Diablo Valley College 1983 — 1990
AA
Bank of the West May 2011 - May 2014
Wells Fargo June 2009 - February 2011
Blue Shield of California December 2007 - May 2009
Public Works Department-City of Fresno September 2006 - October 2007
OSIsoft, Inc. May 2006 - August 2006
Chandragupta Cinema Pvt. Ltd, Indore, India June 2001 - May 2005
Skills
Requirements Analysis, Business Analysis, Business Intelligence, Product Management, SDLC, Visio, Process Improvement, Data Warehousing, SharePoint, Analysis, Microsoft SQL Server, SQL, Business Development, Project Planning, Integration, Databases, Market Research, Management, Strategic Planning, Risk Management, Project Management, Business Process..., Forecasting, Access, Microsoft Excel, Financial Modeling, Change Management, Marketing, Software Documentation, Team Leadership, SAP, Financial Analysis, Analytics, Strategy, Software Project..., Performance Management, Cross-functional Team..., Team Management, Advertising, Management Consulting, Business Strategy, Six Sigma, Requirements Gathering, Lead Generation, Direct Marketing, Account Management, Program Management, Vendor Management, Budgets, Data Analysis
Education
California State University, Fresno 2005 — 2007
MBA, Marketing
Devi Ahilya Vishwavidyalaya 2003 — 2005
MA, Economics Econometrics
Devi Ahilya Vishwavidyalaya 1998 — 2002
BBA, Marketing
Aiglon College 1994 — 1998
Daly college
Blue Shield of California December 2003 - Present
San Ramon Regional Hospital August 2002 - December 2003
Kaiser Permanente June 1999 - August 2002
Skills
Managed Care, Pharmacy Benefit..., Utilization Management, Healthcare, Disease Management, Pharmacists, Hospitals, Pharmacy Automation, Pharmacy, Healthcare Management, Healthcare Information..., Oncology, Medicare
Education
University of the Pacific 1995 — 1998
PharmD, Doctor of Pharmacy
California State University, Fresno 1991 — 1995
BS, Chemistry
Blue Shield of California November 2003 - Present
Blue Shield of CA 2003 - Present
Johnson & Dugan Insurance Services Corp. May 1999 - November 2003
Johnson & Dugan 1999 - 2003
United Healthcare April 1995 - April 1999
Education
California State University-East Bay 2002 — 2003
B.A., Liberal Studies, Political Science
Lodi Casino July 2008 - March 2015
Blue Shield of California January 2006 - October 2007
Kaiser Foundation Health Plan July 1995 - December 2005
Doctors Medical Center September 1990 - January 1995
Kings Rehab Center September 1987 - September 1990
Education
John F. Kennedy University 1992 — 1995
Masters, Management
CSU Chico 1975 — 1979
Bachelor's degree, Therapeutic Recreation/Recreational Therapy
US Script July 2013 - Present
US Script June 2012 - July 2013
Blue Shield of California October 2007 - June 2012
Blue Shield Ca September 2007 - June 2012
Informatix, Inc. 2003 - 2007
Skills
Business Process..., Business Intelligence, Project Management, Process Improvement, Business Process, Team Leadership, Analytics, Business Objects, Strategy, Business Analysis, Microsoft SQL Server, Quality Assurance, Data Warehousing, Testing, Analysis, Visio, SDLC, Requirements Gathering, SharePoint, Requirements Analysis, ETL, Data Modeling, Business Requirements, Vendor Management, Software Documentation, MS Project, Software Project..., User Acceptance Testing, Crystal Reports, Data Analysis, Access, Integration, IT Strategy, Databases, Data Migration, Oracle, PMO, Project Portfolio..., PMP, ITIL, Agile Project Management, IT Management
Education
California State University, Fresno 1999 — 2003
BA, Political Science, Philosophy
360 Art June 2013 - Present
Blue Shield of California September 2009 - October 2011
Beowulf Corporation July 2000 - September 2009
Primitive Logic May 1999 - July 2009
Visa International 1992 - 1999
LeRoux, Pitts & Associates (Nynex subsidiary) 1989 - 1992
Millennium Systems, Inc. 1987 - 1989
Network Technologies Incorporated 1984 - 1987
Tandem Computers (now an HP company) 1980 - 1984
Hewlett-Packard 1978 - 1980
Skills
Enterprise Architecture, Process Engineering, Business Process..., Integration, Architecture, Project Management, IT Strategy, SDLC, Enterprise Software, Software Engineering, SOA, Agile Methodologies, Strategy, Business Intelligence, Requirements Analysis, Management, Cloud Computing, Business Architecture, Software Development, Business Analysis, Vendor Management
Education
California State University-East Bay 1966 — 1972
University of California, Berkeley 1964 — 1966
Health Net April 2014 - Present
Trumbull Marketing January 2009 - Present
VSP Vision Care September 2013 - April 2014
Koeppel Direct 2009 - 2010
IntelliQuote 2006 - 2009
Blue Shield of California 2004 - 2006
Verizon Wireless 2003 - 2004
Echostar 2002 - 2003
Intel 1997 - 2002
IBM 1996 - 1997
Skills
PPC, SEM, Affiliate Marketing, SEO, Online Marketing, Analytics, B2C, Direct Marketing, Change Management, Program Management, Web Analytics, Email Marketing, Lead Generation, Landing Page..., Online Advertising, Digital Marketing, Customer Acquisition, Campaign Management, Online Lead Generation, E-commerce, A/B testing, Google Adwords, Multi-channel Marketing, Segmentation, Online Branding, Conversion Optimization, Search, Marketing Strategy, Marketing Management, Media Buying, Behavioral Targeting, Digital Media, Search Advertising, Marketing ROI, Contextual Advertising, Search Analytics, Web Marketing, Strategy, Vendor Management, Digital Strategy, Display Advertising, Business Analysis, Data Mining, Data Analysis, Strategic Planning, Revenue Forecasting, Demand Forecasting, Marketing, Advertising, Mobile Marketing
Education
California State University-Chico 1990 — 1995
Bachelors, Business Administration: Marketing
Molina Healthcare March 2013 - Present
Blue Shield of California 2009 - 2012
Kaiser Permanente IT March 2008 - April 2009
Health Net December 1995 - March 2008
GTE/Verizon December 1986 - December 1995
CitiGroup - TTI May 1981 - December 1986
Skills
Management, Team Building, CRM, Software Development, SDLC, Vendor Management, Business Analysis, IT Strategy, Visio, Process Improvement, Project Portfolio..., Software Project..., Business Intelligence, Program Management, Data Warehousing, IT Leadership, Requirements Analysis, IT Management, Databases, SharePoint, E-commerce, Information Technology, Business Process, Software Documentation, SQL, PMO, Requirements Gathering, PMP, Integration, Systems Analysis, Enterprise Architecture, Business Process..., Disaster Recovery
Education
California State University-Dominguez Hills 1997 — 1999
MBA, Management & Finance
University of Southern California 1984 — 1986
MS, Computer Engineering
California State University-Northridge 1979 — 1981
BS, Computer Science / Math.
Blue Shield of California August 2010 - Present
Blue Shield of California July 2009 - August 2010
Tri Counties Bank May 2007 - June 2008
Education
California State University-Chico 2003 — 2009
San Joaquin County - Human Services Agency - Department of Aging August 2014 - Present
San Joaquin Valley College July 2013 - August 2014
Kaplan College May 2011 - October 2012
Blue Shield of California December 2010 - June 2011
Health Fitness Corporation August 2009 - August 2010
TIAX 2008 - 2009
Stealth January 2008 - May 2008
San Jose Advantage Homes, Inc. 2005 - 2008
San Jose City College September 2006 - March 2007
Valley Christian High School August 2004 - March 2006
Skills
Customer Service, Microsoft Office, Relationship Management, Event Planning, Event Management, PowerPoint, Microsoft Excel, Public Speaking, Outlook, Sports Management, Social Media, Resume Writing, Professional Mentoring, Multi Tasking, Interview Preparation, Program Development, Staff Development, Media Relations, Higher Education, Time Management, Career Counseling, Nonprofits, Community Outreach, Community Development, Leadership, Training, Social Networking, Coaching, Marketing, Public Relations, Leadership Development, Team Building, Recruiting, Student Affairs, Teaching, Facebook, Research
Education
San Jose State University 2006 — 2008
Master of Arts (M.A.), Sports Management
California State University, Fresno 1999 — 2003
BA, Mass Communication and Journalism
Healthy Business Designs February 2010 - Present
Viridian Health Management October 2011 - January 2012
Healthy Business Designs August 2010 - December 2011
Blue Shield of California April 2008 - February 2010
Healthy Business Designs October 2002 - April 2008
California Diabetes Control Program January 1998 - October 2002
American Heart Association January 1996 - November 1997
Skills
Health Promotion, Health Education, Wellness, Program Evaluation, Program Implementation, Corporations, Program Management, Strategic Planning, Corporate Wellness, Presenter, Wellness Coaching, Nonprofits, Employee Wellness, Health, Disease Management, Marketing, Training, Trainer
Education
Chapman University 1998 — 2002
Masters in Health Administratoin, Healthcare administration, Organizational development
California State University-Chico 1994 — 1996
Bachelor of Science Health Sciences, Health sciences, health education
Blue Shield of California July 2014 - Present
BlackRock December 2009 - June 2014
Barclays Global Investors 1995 - December 2009
Wells Fargo Nikko Investment Advisors (WFNIA) 1994 - 1995
HARRIS DATA SERVICES CORPORATION 1992 - 1993
Fritz Companies 1991 - 1992
USAF 1989 - 1991
USAF 1983 - 1989
Education
California State University-East Bay 1981 — 1983
Chabot College 1979 — 1983
Blue Shield of California July 1995 - Present
Education
California State University-Chico 1992 — 1995
BA, Political Science
Solano Community College 1990 — 1992
AA, Psychology
Blue Shield of California October 2014 - Present
Blue Shield of California April 2013 - October 2014
Health Net Federal Services March 2012 - April 2013
Health Net Federal Services May 2011 - March 2012
Blue Shield of California August 2009 - May 2011
Sears Roebuck And Company October 2005 - March 2007
Cole Vision August 2003 - October 2005
Skills
Contract Negotiation, Procurement, Government Contracting, Strategic Sourcing, Contractual Agreements, Customer Service, Government Procurement, Federal Government, Business Planning, Business Process, Entrepreneurship, Risk Management, Business Analysis, Data Analysis, Human Resources, Government
Education
California State University-Chico 2003 — 2008
Bachelor of Science (BS), Business Administration, Management and Operations
Butte Community College 2003 — 2005
General Education, General Education
BART January 2015 - April 2015
Blue Shield of California March 2014 - August 2014
Kaiser Permanente June 2012 - June 2013
Mercer August 2011 - June 2012
Woodruff-Sawyer & Co May 1998 - July 2008
Skills
Outlook, PowerPoint, Customer Service, Microsoft Word, Microsoft Excel, Event Management, Management, Budgets, Sales, Payroll, Time Management, Spreadsheets, Research, Community Outreach, Process Scheduler
Education
California State University-East Bay 1975 — 1976
Bachelor's degree candidate, Business Administration and Management, General, B
San Francisco State University
Meeting and Event Management Certification, Meeting and Event Planning
Blue Shield of California Clearing Services ManagerCharles SchwabMay 1992 - June 2001
Skills
Vendor Management
Education
California State University-Chico 1984 — 1986
Computer Information Systems
Blue Shield of California June 2015 - Present
Ascent Business Solutions April 2011 - August 2013
Skills
Project Management, Management Consulting, Entrepreneurship, Business Strategy, MS Project, Strategic Planning, Team Leadership, Project Planning, Program Management, Microsoft Excel, SharePoint, Public Speaking, Consulting, PowerPoint, Team Building, Analysis, Business Analysis
Education
UC Davis Graduate School of Management 2013 — 2016
Enrolled, Finance, General
University of California, Davis - Graduate School of Management 2013 — 2016
Master of Business Administration (M.B.A.), Finance, General
California State University-Chico 2006 — 2008
BA, Entrepreneurship
Blue Shield of California June 2013 - Present
Blue Shield of California July 2012 - June 2013
Liberty Mutual Insurance August 2011 - June 2012
Blue Shield of California July 2010 - August 2011
AAA Northern California, Nevada & Utah Insurance Exchange October 2007 - December 2009
AAA Northern California, Nevada & Utah Insurance Exchange October 2003 - October 2007
Skills
Rapid Process..., Sales, Insurance, Call Centers, Property & Casualty..., Process Improvement, Customer Service, Underwriting, Training, Outlook, Team Building, Leadership, Team Leadership, Customer Retention, Insurance Brokerage, Customer Service..., Customer Service...
Education
California State University-Stanislaus 2008 — 2010
Bachelor of Arts, Criminal Justice
Blue Shield of California February 2012 - January 2015
Blue Shield of California June 2011 - January 2015
Blue Shield of California February 2010 - June 2011
Nile Gardens Preschool November 2008 - April 2009
Stockton Unified School District July 2003 - November 2008
Skills
Underwriting, Health Insurance, Insurance, Claim, Employee Benefits, Medicare, Workers Compensation, Disability Insurance, Term Life Insurance, Commercial Insurance, Life Insurance, Benefits Administration, Long-term Care, Brokers, Managed Care, Fixed Annuities, COBRA, Property & Casualty..., Health Savings Accounts, General Insurance, Training, Sales
Education
California State University Stanislaus 2003 — 2004
Multiple Subject Teaching Credential, Elementary Education
California State University-Stanislaus 1999 — 2003
B.A., Magna Cum Laude, Liberal Studies/Child Development
San Joaquin Delta College 1984 — 1986
A.A., Fine Art
Blue Shield of California September 2002 - Present
Skills
Health Insurance, Project Management, Business Analysis, Business Requirements, Data Analysis, Business Process Design, Business Architecture, Business Process..., SAS, Business Objects, Programming, C++, Visual Basic, Algorithms, Process Improvement, SDLC, Visio, Software Development, Requirements Gathering, Rapid Process..., PMO, Requirements Analysis
Education
California State University-Chico 1997 — 2001
Bachelors, computer science
San Joaquin Delta College 1995 — 1997
AA, Computer Science
Puotinen, Inc (Information Technology Consulting) May 2000 - Present
Blue Shield of California January 2015 - May 2015
Pacific Gas and Electric Company December 2011 - September 2014
Shorenstein Realty Services October 2010 - February 2011
Kaiser Permanente August 2009 - August 2010
Delta Dental Insurance Company January 2006 - December 2008
Blue Shield of California November 2003 - December 2004
AT&T May 2000 - October 2003
Lucky Stores June 1994 - October 1999
Lucky Stores 1989 - 1994
Skills
Business Analysis, Cross-functional Team..., SDLC, Project Management, Process Improvement, Requirements Gathering, Business Intelligence, Business Requirements, Analysis, Testing, Business Systems..., Quality Assurance, SQL, Mobile Data Solutions, Workshop Facilitation, Energy Industry, Healthcare Industry, EDI, Telecommunications, Financial Systems, Retail, POS, Insurance Claims, Marketing, Metrics Definition, iRise, Test Planning, Test Management, HP Quality Center, SharePoint, User Acceptance Testing, Product Development, Business Case..., Consulting, Enterprise Software, Business Process...
Education
California State University-Chico
BS, Computer Science, Business Administration
Jive Software September 2013 - Present
Blue Shield of California January 2011 - September 2013
Hewlett-Packard August 2005 - January 2011
Hewlett-Packard September 2000 - August 2005
Agilent Technologies November 1999 - September 2000
Hewlett-Packard June 1999 - November 1999
Skills
Information Security, Information Security..., ISO 27001, GRC, SOC2, HIPAA, GLBA FFIEC, Risk Assessment, Security Awareness, Vendor Due Diligence, CISA, CISSP, Vulnerability Assessment, Network Security, Security, Computer Security, Vulnerability Management, Business Continuity, Disaster Recovery, PCI DSS, Penetration Testing, IT Audit, Security Architecture..., ITIL, Firewalls, Data Center, SDLC, IT Service Management, Governance
Education
Norwich University 2005 — 2007
Master of Science, Information Assurance
California State University-Chico 1994 — 1999
Bachelor of Science, Management Information Systems (Business Administration)
Dentium USA April 2014 - Present
Word & Brown June 2010 - August 2012
UnitedHealth Group December 2008 - April 2011
Quotebroker Insurance Services November 2005 - November 2008
Combined Insurance Company August 2005 - November 2005
Lindora Inc August 2000 - May 2005
Downey Regional Medical Center Insurance Services December 1998 - June 2000
Remedy, Inc March 1998 - November 1998
National Fringe Benefits September 1997 - March 1998
Blue Shield of California July 1990 - January 1994
Skills
Account Management, Customer Service, Employee Benefits, Health Insurance, Healthcare, Insurance, Leadership, Management, Medicare, Microsoft Word, Public Speaking, Sales Management
Education
California State University-Fresno 1976 — 1980
B.A, Liberal Studies
San Joaquin Behavioral Health Services October 2012 - Present
Blue Shield of California December 2010 - September 2011
Kaiser Permanente August 2005 - March 2010
XO Communications November 1999 - March 2004
Oakland Unified School District November 1998 - November 1999
Skills
Servers, Technical Support, XP, Networking, Troubleshooting, Windows XP
Education
California State University-East Bay
BS, Accounting
PG&E July 2010 - Present
Pete Parra for Assembly 2010 February 2010 - September 2010
Blue Shield of California February 2009 - March 2010
No on H Campaign - San Francisco July 2008 - November 2008
California State Assembly January 2003 - July 2008
Skills
Public Policy, Political Campaigns, Legislation, Energy, Coalitions
Education
California State University-Bakersfield 2001 — 2005
BA, Political Science
KAISER PERMANENTE June 2015 - Present
KAISER PERMANENTE March 2014 - June 2015
UCLA Health System October 2012 - July 2013
Kaiser Foundation Health Plan May 2005 - October 2012
Kaiser Permanente 2005 - 2010
United Concordia February 2000 - April 2005
Blue Shield of California July 1997 - March 2000
SCAN Health Plans November 1995 - July 1997
FHP 1990 - 1997
Skills
Epic Systems, Account Management, Health Insurance, Disability Insurance, Project Coordination, Medicare, Dental Insurance, Benefits Administration, Epic Ambulatory, Epic Inpatient, Ambulatory Care, HIPAA, Healthcare Information..., Ambulatory, Healthcare Consulting, Hospitals, EHR, Revenue Cycle, Healthcare Management, Leadership, HL7, Cerner
Education
California State University-Dominguez Hills
HR Management Certification
Foster Farms September 2014 - Present
Foster Farms July 2014 - September 2014
Foster Farms April 2012 - July 2014
Stapleton-Spence Packing Company May 2011 - March 2012
Foster Farms January 2007 - May 2011
Foster Farms October 2007 - September 2009
Foster Farms January 2007 - October 2007
Blue Shield of California January 2001 - January 2005
Sunshine Imports January 1998 - January 2001
Skills
Cost Accounting, Budgets, Accounting, Auditing, Cash Flow, Management, Financial Statements, Analysis, Finance, Internal Audit, Forecasting, SAP R/3, SAP BW, Cognos, Blacksmith, TPM, Microsoft Excel, Trade Promotion..., Accounts Receivable, Pricing, Ariba Contract..., Variance Analysis, Financial Reporting, SAP ERP
Education
California State University-Chico 2004 — 2006
Bachelor of Science, Business Administration; Finance
County of San Joaquin March 2014 - Present
Blue Shield of California April 2012 - February 2014
Alameda County Office of Education May 2011 - April 2012
Education
Humphrey's College Laurence Drivon School of Law 2012 — 2016
Juris Doctor (anticipated grad 10/31/15), Law
CSU Stanislaus 2010 — 2012
Bachelor of Arts (B.A.), Criminal Justice and Corrections
San Joaquin Delta College 2003 — 2006
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Blue Shield of California Training Consultant LeadBlue Shield of CaliforniaApril 2015 - Present
Education
Colorado State University 2014 — 2016
Master of Education (M.Ed.), Organizational Learning Performance and Change Specialization
California State University-Chico 2002 — 2006
BA, Psychology
Blue Shield of California September 2015 - Present
Blue Shield of California July 2014 - September 2015
LabCorp Clinical Trials July 2013 - July 2014
Quest Diagnostics March 2012 - July 2013
Quest Diagnostics December 2010 - March 2012
UC Irvine October 2005 - June 2008
Skills
Clinical Trials, Biotechnology, PowerPoint, Lifesciences, Oncology, Cell Culture, Infectious Diseases, GCP, Clinical Research, Data Reconciliation, Discrepancy Resolution, Microsoft Word, Microsoft Excel, Outlook, Data Analysis, Healthcare, Project Management, Clinical Data, Process Improvement, Cross-functional Team..., Life Sciences
Education
California State University-Channel Islands 2011 — 2013
MS/MBA, Biotechnology & Bioinformatics/Business Administration
University of California, Irvine 2005 — 2009
Bachelor of Science (B.Sc.), Biological Sciences
Blue Shield of California March 2014 - Present
Blue Shield of California January 2009 - February 2014
McMorgan & Company October 2003 - September 2008
Swinerton, Inc. July 2002 - October 2003
Goldman Insurance November 1994 - December 2001
Skills
Microsoft Excel, Employee Relations, Microsoft Office, Insurance, Strategic Planning, Customer Service, Office Management, Employee Benefits, Web Author
Education
Cal State Hayward
BS, Business Administration
Blue Shield of California November 2014 - Present
Intuitive Surgical Inc. May 2013 - April 2014
Regional Telecom Training Center January 2010 - June 2010
Dexter Hardware and Software Trainings December 2006 - January 2007
Skills
Manual Testing, User Acceptance Testing, ALM, HP QTP, HP Quality Center, JIRA, SQL, Java, C++, Test Scripts, Regression Testing, Integration Testing, Create and Execute Test..., Functional Testing, Smoke Testing, Agile Methodologies, HTML, CSS, Use Case, MS Office Suit, Windows 7, Windows 2000, Microsoft Windows 98, Windows Vista, XP, Computer Hardware, Networking, Wireshark, Assembly Language, Telecom Switching, Digital Communication, LAN-WAN, Wireless Networking, Computer Architecture, Unified Modeling..., Proficiency with lab..., Computer Hardware..., TCP/IP, Packet Tracing
Education
International Technological University 2012 — 2014
Master's degree, Computer Software Engineering
California State University-East Bay 2012 — 2012
Open University Undergrad Courses, Computer Science
Punjab Technical University 2007 — 2010
Bachelors of Technology, Electronics and Communication
Punjab State Technical Education Board 2004 — 2007
Diploma, Electronics & Comm. Engg
California State University, Chico April 2014 - Present
Courage To Commit - Foster family agency September 2009 - December 2010
Chico Unified School District 2006 - 2008
Blue Shield of California December 2003 - September 2005
Skills
Instructional Design, Curriculum Development, Curriculum Design, Training, Interviews, Customer Service, Administration, Staff Development
Education
California State University-Chico
B.A., English, Education
Star Valley High School
Blue Shield of California March 2011 - Present
OptionCare February 2003 - August 2005
Skills
Medicare Part D, Utilization Management, Pharmacy Benefit..., Disease Management, Managed Care, Medicare, Health Policy, Health Insurance, Pharmacy Automation, Pharmacy, Healthcare, Long-term Care, Medication Therapy..., Healthcare Management, Pharmacists, Healthcare Information..., Pharmacoeconomics
Education
UCSF 1988 — 1992
Doctor of Pharmacy (PharmD)
CSUDH 1981 — 1986
Bachelor of Arts (BA), Biochemistry
Rael & Letson Consultants and Actuaries October 2013 - Present
Blue Shield of California 2003 - 2011
Aetna 1995 - 2003
Bank of America 1984 - 1994
Skills
Health Insurance, Brokers, Health Savings Accounts, Insurance, Employee Benefits, Disability Insurance
Education
California State University-Hayward 2000 — 2005
Bachelor of Science (B.S.), Business Administration and Management, General
Build.com May 2011 - Present
Barnes & Noble August 2003 - May 2011
Blue Shield of California 2002 - 2003
Skills
Desktop Publishing, Literary Editing, Writing, Proofreading, Copy Editing, Customer Satisfaction, Customer Service, Retail, Microsoft Office, Data Entry, Telephone Skills, Merchandising, Social Networking, Sales, Problem Solving, Critical Thinking, Time Management, Books
Education
California State University-Chico
Bachelor's Degree, English Language and Literature, English Studies
Workday May 2014 - Present
Bank of the West July 2004 - April 2014
Blue Shield of California December 1997 - July 2004
Skills
ADP Payroll, HRIS, Payroll, Employee Benefits, ADP ReportSmith, ADP E-Time, General Ledger, Payroll Taxes, PeopleSoft, Project Management, Training, New Product..., Business Analysis, Multi-state Payroll..., Test Planning, User Acceptance Testing
Education
CSU Chico
Bachelor's degree, Communication, General
Blue Shield of California December 2013 - Present
Fremont Rideout Health Group 2010 - 2013
Fremont Rideout Health Group 2004 - 2009
Fremont Rideout Health Group 2003 - 2004
Fremont Rideout Health Group 2002 - 2003
Fremont Rideout Health Group 1997 - 2002
Skills
BLS, Inpatient, ACLS, Critical Care, Case Managment, Patient Advocacy, Patient Administration, Patient Education, Quality Patient Care, Patient Safety, Patient Support, Patient Reported..., Direct Patient Care, Facilitators, Discharge, Planning, Managed Care, Critical Thinking, Quality Assurance, Quality Management, Utilization Management, Utilization Review, Utilization of Services, Assessments, Patient Advocate, Discharge Planning, Plan of Care, Coordination of Services, Prevention Programs
Education
California State University-Chico
Bachelor of Science (BSN), Nursing
Yuba College
Associate of Science (ADN), Registered Nursing/Registered Nurse
Blue Shield of California January 2007 - Present
Intel Corporation April 1994 - November 2006
Skills
Program Management, Project Management, Cross-functional Team..., Change Management, Leadership, Process Improvement, Vendor Management, Integration, Business Analysis, Strategic Planning, Product Management, Management, PMO, SDLC, PMP
Education
California State University-Chico
BS Computer Science, Business Minor
Golden Gate University
Master of Business Administration (MBA)
Blue Shield of California February 2014 - Present
Blue Shield of California April 2001 - Present
Skills
Business Analysis, Quality Assurance Review, Employee Training, Microsoft Office 2007, Minitab, Certified Quality..., Certified Quality..., Visio
Education
California State University-Chico
University of Phoenix
Blue Shield of California August 2014 - Present
Wells Fargo November 2013 - August 2014
Skills
Customer Service, Management, Cash Handling Experience, Sales, Banking, Payments, Microsoft Office, Teamwork, Leadership, Time Management, Outlook, Credit, Data Entry, Insurance Claims, Health Insurance, Healthcare
Education
California State University-Chico 2011 — 2013
Bachelor of Science (BS), Business Administration and Management, General
Shasta College 2008 — 2011
Associate of Arts (AA), Business Administration and Management, General