Blue Shield of California
Industry: Not-for-profit organization
DescriptionBlue Shield of California is a health plan provider founded in 1939 and based in San Francisco, California. The organization serves over 4 million health plan members and nearly 65,000 physicians across the state. Blue Shield of California was founded by the California Medical Association. Members: 4 million Headquarters: San Francisco, California, United States CEO: Paul Markovich (1 Jan 2013–) Number of employees: 6,800 Parent organization: California Physicians' Service Subsidiary: Cumulus Holding Company, Inc.
Blue Shield of California List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Shield of California. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Blue Shield of California Employees
Blue Shield of California January 2015 - Present
Wells Fargo November 2013 - January 2015
Redwood Trust May 2013 - November 2013
Infosys April 2012 - May 2013
Wells Fargo March 2011 - April 2012
iConnect Consulting, Inc. February 2010 - March 2011
FORT Systems Inc. August 2010 - January 2011
WaysGo Corp. October 2008 - August 2010
Skills
Selenium, Software Quality..., Quality Assurance, Quality Control, Test Planning, JIRA, Ruby, Test Cases, Scrum, Test Automation, Quality Center, QTP, SDLC, Agile Methodologies
Education
Computer Educational Center 2012 — 2013
Certificate, Test Automation Course [Selenium RC / Watir / WebDriver on Ruby]
Computer Educational Center 2012 — 2012
Certificate, Intensive SQL Course
Computer Educational Center 2012 — 2012
Certificate, Linux Essentials Course
Portnov Computer School 2010 — 2010
Computer Technology
City College of San Francisco 2009 — 2010
Flash Game Programming
City College of San Francisco 2006 — 2007
Accounting
St. Petersburg State University 2001 — 2002
B.A., Marketing
St. Petersburg State University 1996 — 2001
B.A., Journalism
Sterling Administration 2004 - May 2015
Blue Shield of California 1996 - 2003
FHP 1994 - 1996
LifeGuard 1992 - 1994
Independence Blue Cross 1990 - 1992
MetLife 1989 - 1990
Skills
Health Savings Accounts, Compliance Services, Health Reimbursement..., Flexible Spending..., Premium Only Plans, Health Insurance, Insurance, Employee Benefits, COBRA, Health Care Reform, Benefits Administration, Consumer Directed..., Managed Care, Sales, Business Development, Strategic Partnerships, Health Policy, Brokers, HMO, PPO, Sales Management, New Business Development, Strategic Planning, Account Management, Long-term Care, Customer Retention, Healthcare, Underwriting, HIPAA, Product Development, Marketing, Executive Management, Healthcare Consulting
Education
Cardinal Stritch University
Bachelor's Degree, Business Management
Blue Shield of California March 2015 - Present
MSLGROUP January 2010 - February 2015
Sterling Communications September 2007 - January 2010
National Institutes of Health August 2005 - July 2007
National Institutes of Health February 2004 - August 2005
Pathfinder International (Catalyst Consortium project for USAID) January 2003 - February 2004
Skills
Event Management, Public Relations, Press Releases, Corporate Communications, Digital Marketing, Managing Accounts, Copy Editing, Account Management, Manage Client..., Healthcare Industry, Media Relations, Editing, Strategic Communications, Message Development, Crisis Communications, Social Media, Strategy
Education
Colorado State University 1997 — 2002
Bachelor of Arts degree, Communications
School for International Training (SIT)
Reconciliation and Development
Gail Gall Healthcare Consulting August 2009 - Present
Kaiser Permanente June 2007 - August 2009
Blue Shield of California January 2004 - June 2007
Hill Physicians Medical Group April 2002 - January 2004
United States Air Force 1991 - 1992
Skills
Hospitals, Medicine, Clinical Research, Policy, Strategic Planning, Medicare, Informatics, HIPAA, Epic Systems, Human Resources, Workshop Presentation, Counseling Psychology, Healthcare Industry
Education
The College of St. Scholastica 2008 — 2012
Master of Science (MS), Health Information Management
Chapman University 2007 — 2010
MA, Psychology
Chapman University 1996 — 1999
Master, Health Administration
University of Nevada-Las Vegas 1987 — 1991
BSN, Nursing
Blue Shield of California October 2013 - Present
Blue Shield of California July 2012 - December 2012
Peace Corps January 2010 - March 2012
Corporate and Senior Wellness Specialists March 2008 - January 2010
John Muir Health June 2003 - March 2008
Summitt Medical Center February 2002 - May 2005
New York Presbyterian Hospital June 1991 - October 2001
Skills
Health Education and..., Fitness Therapy, Recreation Therapy, Corporate Wellness, Team Building, Communication, Community Relations, Marketing and Sales, Stress Management, Preventative Healthcare, Fall Prevention, Diabetes and Heart..., Health Education, Therapeutic Recreation, Healthcare, Fitness, Community Development, Therapists, Program Management, Diabetes, Training, Corporations, Disease Management, Elder Care, Hospitals, Nursing, Healthcare Management, Program Development, Clinical Research, Community Outreach, Motivational..., Health Promotion, Leadership, Employee Wellness, Electrocardiography, Nutrition, Case Managment, Case Management, EKG, Rehabilitation, Cpr Certified, Home Care, Public Health, Treatment, Nutrition Education, Patient Advocacy, Wellness Coaching, Community Health, Mental Health, CPR Certified
Education
City University of New York-Herbert H. Lehman College 1990 — 1993
MSED, Recreation Therapy
Saint Mary's College of California 1982 — 1986
BA, Health, Physical Education and Recreation
Bergen Community College
AAS, Business Management
Blue Shield of California June 2015 - Present
EqualHealth April 2014 - Present
Partners for Better Health September 2014 - June 2015
Advanced Medical Reviews September 2011 - September 2014
Center For Advising and Academic Success, Whittier College September 2009 - May 2011
L'Institut Alfred Fournier January 2009 - June 2009
Skills
Healthcare, HIPAA, Clinical Research, Medicine, Physicians, Hospitals, Quality Assurance, Managed Care, Medicare, Data Analysis, Health Insurance, Research, Public Health, Outlook, Microsoft Word, Healthcare Management, Health Policy
Education
Claremont Graduate University 2013 — 2015
Master of Public Health (M.P.H.), Leadership and Management, Summa Cum Laude
Claremont Graduate University - Peter F. Drucker and Masatoshi Ito Graduate School of Management 2013 — 2015
MBA, Strategy, Summa Cum Laude
Whittier College 2007 — 2011
Bachelor of Arts, French Language and Literature
Whittier College 2007 — 2011
Bachelor of Arts, Biology
Blue Shield of California July 2014 - Present
Sutter Health April 2013 - April 2014
Quest Media & Supplies, Inc. January 2013 - April 2014
MicroSystems Integration, Inc. October 2007 - December 2012
Blackledge River Company, Inc. January 2004 - October 2007
United Parcel Service September 1998 - September 2003
Bowman's Concessions and Catering February 1994 - August 1998
Old Point National Bank July 1991 - February 1994
Skills
Proposal Writing, Project Management, Team Leadership, Capacity Management, IT Infrastructure..., VMware Infrastructure, Data Center, Analysis, Budgets, Business Intelligence, Business Process..., Business Strategy, Change Management, Contract Management, Contract Negotiation, Cross-functional Team..., Data Analysis, DoD, Financial Analysis, ITIL, Leadership, Management, Virtualization, Training, Team Building, Operations Management, PMP, Process Improvement, Product Development, Program Management, Project Planning, Security Clearance, Strategic Planning
Education
University of New Haven 2000 — 2002
MBA, Business
Old Dominion University 1991 — 1992
Certificate, Paralegal
Christopher Newport University 1985 — 1991
BS, Accounting
Saint Mary's College of California July 2011 - September 2012
JPMorgan Chase November 2009 - September 2011
Enterprise Rent-A-Car July 2008 - May 2009
Blue Shield of California May 2005 - August 2006
Skills
Statistics, Quantitative Analytics, Financial Analysis, Financial Modeling, Forecasting, Sales, Analysis, Customer Service, Recruiting, Risk Management, Data Analysis, Banking, Sales Management, PowerPoint, Investments, Accounting, Strategic Planning, Microsoft Excel, Portfolio Management, Budgets, Process Improvement, Microsoft Word, Microsoft Office, Leadership, Human Resources, Management, Finance
Education
Saint Mary's College of California 2011 — 2012
Masters of Science, Financial Analysis & Investment Management
Clark Atlanta University 2004 — 2008
Bachelors of Arts, Business Adminstration: Finance
McKesson Pharmaceutical May 2013 - Present
McKesson Pharmaceutical September 2011 - May 2013
McKesson IT January 2009 - September 2011
PG&E November 2008 - January 2009
Williams-Sonoma, Inc. September 2008 - November 2008
Levi Strauss & Co. January 2008 - September 2008
Blue Shield of California July 2007 - September 2007
Clorox August 2006 - July 2007
Wolf Camera July 2004 - August 2006
United States Air Force 2003 - 2004
Skills
SAP, Team Leadership, Leadership, Management, Project Management, Process Improvement, Cross-functional Team..., Data Analysis, Training, Team Building, Business Process..., Inventory Management, Budgets, Financial Analysis, Project Planning, Strategy, Business Process, Analysis, Integration, Program Management, Vendor Management, Supply Chain, CRM, Business Intelligence, Teamwork, Marketing Strategy, Sales, Purchasing, Business Analysis, Six Sigma, Forecasting, Finance, Accounting, Change Management, Strategic Planning, Quality Assurance, Procurement, Supply Chain Management, Pricing, Human Resources, Performance Management, ERP, Analytics, Time Management, Access, Security, Competitive Analysis, Logistics, Software Documentation, Business Strategy
Education
University of San Francisco - Masagung Graduate School of Management 2013 — 2016
Master of Business Administration (M.B.A.), Dual Concentration: Finance and International Business
San Francisco State University, College of Business 2009 — 2011
Bachelor of Sciences (B.S.), Business: Corporate Finance
City College of San Francisco 2008 — 2010
Associate of Sciences (A.S.), Behavioral Science
MicroTech Industries Institute 2008 — 2008
Certificate, SAP FI/CO Modules
Naval Postgraduate School 2004 — 2004
International Relations
Defense Language Institute Foreign Language Center (DLI-FLC) 2003 — 2004
Associate of Arts (A.A.), Foreign Language - Spanish
Enlisted Airman Undergraduate School (EAUC) 2003 — 2003
Aerodynamics, Flight, Aircrew Operations, Flight Records Management
Basic Military Training 2003 — 2003
Integrity First, Service Before Self, Excellence In All I Do
Cole's Tae Kwon Do and Self Defense School 1994 — 2003
Black Belt, Tae Kwon Do, Hapkido, Self Defense
Christchurch School 1999 — 2002
Cabinet Solutions, Inc. April 2004 - Present
Blue Shield of California August 2001 - April 2004
Calaveras Enterprise April 2001 - July 2001
Skills
Web Design, Technical Support, Support Documentation, Advertising, Software Sales, Bug Tracking, CSS, HTML5, Graphic Design, HTML
Education
Collins College 1999 — 2000
Associate of Arts (AA), Graphic Design with Multimedia/ Web Design specialty
Calaveras High School 1995 — 1999
Kit Golson Design 2009 - Present
Kit Golson Design August 2007 - Present
Connector Branding June 2010 - October 2010
Junior League of Palo Alto-Mid Peninsula 1999 - 2010
Pacific Art League 2006 - 2008
Purcell Murray Company March 2006 - September 2006
Catherine Cunningham Antiques + Interiors 1998 - 2003
Tom Seawell Photography 1996 - 1998
Howmedica 1990 - 1993
Blue Shield of California 1987 - 1990
Skills
Interior Design, Sustainable Design, Furnishings, Graphic Design, Residential Design, Social Media, Photography, Blogging, InDesign, Adobe Creative Suite, Marketing Strategy, Drawing, Home, Social Media Marketing, Social Networking, Space-planning, Space planning, Furniture, Interior Architecture, Marketing, Window Treatments, Art, Finish, Guided Tours, Textiles, Painting, Fashion, Rendering, Sketching, Renovation, Hand Drafting, Retail Design, Layout, Lighting Design, Concept Development, Concept Design, Upholstery, FF&E, Lighting, Home Staging, Illustrator, Draperies, Floor Plans, Residential Homes, Design Research, Accessorizing, Space Planning
Education
Parsons School of Design 1995 — 1996
Graphic Design, Certificate
University of Houston-Clear Lake 1979 — 1982
BS, health leisure and sports
San Francisco State University 2009 — 2010
Certificate, Auto CAD
Cañada College 1999 — 2006
Interior Design, Interior Design
Humana June 2012 - Present
Blue Shield of California May 2011 - May 2012
Cognizant Technology Solutions April 2010 - April 2011
Hess Corporation December 2007 - August 2009
Dun and Bradstreet March 2007 - November 2007
Cognizant Technology Solutions June 2004 - February 2007
Skills
Requirements Analysis, Software Project..., SDLC, Business Analysis, Requirements Gathering, Business Intelligence, ETL, SSIS, Microsoft SQL Server, SSAS 2008, MSBI, Data Modeling, Data Integration, Data Warehousing, Web Services, Business Process, SQL, Testing, .NET, SSRS, Data Migration, XML
Education
College of Engineering, Guindy
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering, Under Graduate
Aetna December 2013 - Present
Aetna April 2012 - December 2013
Aetna August 2010 - April 2012
Blue Shield of California February 2008 - August 2010
Skills
Medicare, Data Analysis, Customer Service, Microsoft Excel, Access, Microsoft Office, Sales, Social Media, Integrated Marketing, Health Insurance, Management, Managed Care, Marketing Strategy, Strategy, Leadership, Marketing, Strategic Planning, Marketing Communications
Education
City College of San Francisco
Associate of Science
University of Minnesota-Twin Cities
Liberal Arts, Liberal Arts
Blue Shield of California August 2014 - January 2015
Blue Shield of California August 2013 - January 2014
Blue Shield of California July 2013 - January 2014
Skills
PowerPoint, Teamwork, Customer Service, Nonprofits, Project Management, Social Media, Microsoft Suites
Education
City College of San Francisco 2013 — 2014
Year Up
Blue Shield of California June 2014 - Present
Blue Shield of California November 2012 - Present
Blue Shield of California July 2011 - Present
Blue Shield of California March 2011 - July 2011
Blue Shield of California July 2006 - July 2011
Skills
SDLC, Requirements Gathering, Business Analysis, User Acceptance Testing, Business Requirements, Agile Methodologies, Project Management, Requirements Analysis, Change Management, Visio, Testing, Analysis, Process Improvement, Scrum, Team Leadership, User Experience, Gap Analysis, Business Process..., Agile Project Management, Problem Solving, Databases, Management, MS Project, Data Analysis, Business Process, Analytics, Product Management, Program Management, Software Project..., Integration, Training, Software Documentation, Leadership, PMO, Business Intelligence, Project Portfolio..., Vendor Management, IT Management, Waterfall, IT Strategy, Quality Assurance, Cross-functional Team..., Enterprise Architecture, PMP, Information Technology, CRM
Education
Chabot College 1980 — 1982
Education/Teaching of Individuals in Secondary Special Education Programs
Sierra College 1979 — 1980
Associate of Arts (AA), Special Education and Teaching
Blue Shield of California May 2014 - Present
Harvey Nash March 2008 - May 2014
Modis April 2006 - March 2008
Modis July 2000 - April 2006
Skills
Software Quality..., Architects, Technical Recruiting, Internet Recruiting, Contract Recruitment, Recruiting, Screening, Permanent Placement, Recruitment Advertising, Benefits Negotiation, Screening Resumes, Information Technology, Sourcing, Human Resources, Search, Cold Calling, IT Recruitment, RPO, Executive Search, Vendor Management, Employee Relations, Talent Acquisition, Interviews, Staff Augmentation, Management, Staffing Services, Networking, SDLC, Applicant Tracking..., Temporary Staffing, College Recruiting, Boolean Searching, Business Development, Onboarding, Resume, Employer Branding, Talent Management, New Hire Orientations
Education
University of California, Berkeley
BS
City College of San Francisco
AS
Lowell High School, San Francisco
Blue Shield of California July 2012 - Present
Blue Shield of California December 2010 - July 2012
Walgreens November 2007 - December 2010
Kenneth Cole Productions May 2006 - August 2006
Skills
Medicare Part D, Pharmacy Benefit..., Managed Care, Pharmacy, Medicare, HIPAA, Pharmacy Automation, Health Insurance, Medicaid, Medication Therapy..., Pharmacists, Disease Management, Provider Relations, Utilization Management, HMO, Healthcare, Health Policy, Compounding, Healthcare Information..., Healthcare Management, Medical Terminology, ICD-9, Healthcare Industry
Education
City College of San Francisco 2009 — 2009
General Studies
Bryman College 2006 — 2007
Pharmacy Technician, Trade
Blue Shield of California January 2014 - Present
UnitedHealth Group 2001 - 2013
UnitedHealth Group 1994 - 2001
Skills
Project Management, Project Planning, Software Development..., Underwriting, Pricing, Employee Training, Training Delivery, Training, User Acceptance Testing, Testing, User Experience, MS Project, Quality Center, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Health Insurance, Volunteering, Microsoft Project
Education
College of the Canyons
Associate of Arts (AA), Social Sciences
Practice Fusion July 2014 - Present
Blue Shield of California February 2013 - July 2014
Tendril July 2011 - January 2013
Wall Street On Demand May 2005 - January 2011
Newmerix August 2003 - May 2005
US Army 1993 - 2001
Skills
Change Management, Testing, Agile Methodologies, Strategic Planning, XML, Enterprise Software, CRM, Product Management, SaaS, Software Development, Integration, Program Management, Project Management, Cloud Computing, Business Analysis, SQL, SDLC
Education
Colorado State University 2001 — 2003
Bachelor of Science (BS), Computer Science
United States Military Academy at West Point
Bachelor of Science (BS), Computer Science
Sutter Health December 2014 - Present
Sutter Health March 2013 - Present
Sutter Medical foundation August 2010 - March 2013
Sutter Health 2003 - 2010
HealthSouth 2000 - 2003
Blue Shield of California 2000 - 2000
CHW 1996 - 1999
Sutter General Hospital 1994 - 1996
Skills
Compliance, Public Speaking, Revenue Cycle, Healthcare Management, Hospitals, Home Care, Medical Coding, EHR, HIPAA, EMR, Medicaid, Healthcare Information..., Medicare, Project Delivery, Stark and Anti-Kickback
Education
Chapman University 2009 — 2011
MAOL, Organizational Leadership
UA 2003 — 2005
BSHA, Healthcare Administration
Orangevale Open
Clark College October 2008 - Present
Blue Shield of California October 1999 - May 2008
Education
Clark College 2010 — 2013
University of Phoenix-Western Washington Campus 2009 — 2010
Blue Shield of California January 2014 - Present
Pacific Sunwear June 2013 - August 2013
City of Rancho Cucamonga September 2012 - December 2012
Next Step Social September 2012 - October 2012
Blue Shield of California June 2012 - August 2012
Islands Restaurants July 2007 - June 2012
Edison International March 2012 - May 2012
Broadcom August 2011 - December 2011
Skills
Organizational..., Human Resources, Interviews, Organizational..., Program Evaluation, Organizational Behavior, Research, Job Analysis, SPSS, Statistics, Data Analysis, Onboarding, Research methods, Job Design, Diversity Management, Research Design, Training, Public Speaking, Strategic Human..., Interpersonal Skill, Employee Learning &..., Learning Management..., Workday, Customer Service, Customer Satisfaction, Stakeholder Management, Vendor Management
Education
Claremont Graduate University 2011 — 2013
Master of Arts (MA), Organizational Behavior and Evaluation
University of California, Irvine 2006 — 2010
Bachelor of Arts (B.A.), Cognitive Psychology
Ponderosa High School 2003 — 2006
High School Diploma
Blue Shield of California November 2014 - July 2015
Hewlett-Packard September 2013 - June 2014
Hewlett-Packard December 2012 - September 2013
Symantec 2010 - December 2012
Hewlett-Packard June 2009 - October 2010
Apple August 2007 - January 2009
SeaMaster Cruises 2004 - 2009
ReserveAmerica / Ticketmaster, Inc. January 2005 - August 2007
Golden State Overnight August 2003 - January 2005
Office Depot 2000 - 2003
Skills
Vendor Management, CRM, Business Process..., Program Management, Management, Strategy, Call Centers, Process Improvement, Strategic Planning, Contact Centers, Business Process, Strategic Partnerships, Team Leadership, Six Sigma, Training, Operations Management, Partner Management, Quality Assurance, Global Strategy..., Team Building, BPO, Customer Experience, Analytics, Leadership, Operating Budgets, Service Delivery, Sales Management, Global Management, Contract Negotiation, Outsourcing Management, Workforce Management, Outsourcing, Project Management, Project Planning, Analysis, Cross-functional Team..., Salesforce.com, Strategic Account..., University Recruitment, Product Management, Leadership Development, Start-up Consulting, Business Planning, Business Development, Key Account..., Performance Management, Organizational..., New Business Development, Account Management, Account Sales Strategies
Education
Villanova University 2007 — 2008
Six Sigma Green Belt
Colorado Technical University 2005 — 2007
Blue Shield of California March 2009 - Present
LifeMasters Supported SelfCare January 2005 - March 2009
Marshall Medical Center 1989 - 2004
Kaiser Permanente 1983 - 1989
Skills
Computer Literate,..., InterQual®, Milliman Care Guidelines, CPR (computer-based..., Telephonic Nursing, Motivational..., Health Education, Disease Management, Trained in Predictive..., Precepting and..., Instructor for CPR and..., Served on Quality..., Served on first county...
Education
College of San Mateo
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Sonoma State University
Bachelor's degree, Nursing
Blue Shield of California May 2015 - Present
Williams-Sonoma June 2012 - February 2015
St. Regis Properties November 2009 - June 2012
Robert Swift & Associates, Inc. October 1992 - November 2009
Lincoln Property Company February 1991 - August 1992
The Good Guys September 1988 - February 1991
Skills
Management, Event Planning, Negotiation, Project Planning, Sales, Training, Real Estate, Retail, Customer Service, Project Management
Education
Capella University 2009 — 2014
Bachelor's Degree, Business Administration
Capella University
Kaiser Permanente 2013 - Present
Kaiser Permanente November 2014 - May 2015
Blue Shield of California 2010 - 2013
Health Net 2007 - 2010
Health Net, Inc. 2006 - 2007
Stop and Shop Supermarkets 1997 - 2006
Skills
Vendor Management, Business Process..., Pharmacy Operations, Medicaid, Medicare, Health Insurance, PBM, Medicare Part D, Healthcare, Process Improvement, Compliance, Insurance, Pharmacy Benefit..., Customer Service, Regulatory Compliance, Quality Assurance, Audit Processes, Project Management, Data Analysis, Training, HIPAA, Pharmacy Automation, Visio, Managed Care, Management, Healthcare Information..., Access, Health Policy, Employee Benefits, Leadership, Pharmacy, Analysis, Utilization Management, Strategy, Provider Relations
Education
Charter Oak State College
BS, Honors, Health Care Administration
Trumbull High School
Google (contracting via Randstad Technologies) February 2015 - Present
Wells Fargo August 2013 - January 2015
Blue Shield of California November 2010 - July 2013
Hotwire April 2010 - October 2010
Cañada College October 2007 - April 2010
GetCellular April 2006 - August 2007
Skills
Content Strategy, Adobe Creative Suite, User Experience, Google Analytics, Photoshop, User Interface Design, CMS, SEO, Social Media, Email Marketing, Editing, Wordpress, InDesign, Copywriting, Illustrator, Online Marketing, Dreamweaver, Maya, Flash Animation, Blogging, Online Advertising, Content Management, Information Architecture, Content Development, Social Networking, Social Media Marketing, Digital Media, WordPress, Web Content Management, Web Content, E-commerce, Multimedia, Content Migration, SDL Tridion, Tridion, Web Design, Graphic Design
Education
University of California, Berkeley 2001 — 2005
B.A., Art, Art History
Cañada College 2007 — 2010
AA, Web Design, Graphic Design, Animation
Anthem Education Group May 2011 - Present
Blue Shield of California December 2009 - January 2010
Escalante/CVS February 2009 - August 2009
Skills
CampusVue, Resume Writing, Adult Education, Career Counseling, Staff Development, Higher Education, Career Development, Enrollment Management, Student Recruiting, Retaining Customers, Accreditation
Education
Carrington College California-San Leandro 2005 — 2006
Associate of Arts and Sciences (AAS), Pharmacology
Kaiser Foundation Health Plan June 2006 - Present
Kaiser Permanente November 2011 - March 2013
Blue Shield of California September 1997 - February 2000
Skills
Video Conferencing, Telecommunications, Women's Health\, Vendor Management, Troubleshooting, Customer Service, Networking, Training, Program Management, Project Management, Strategy, Process Improvement, Analysis, Leadership, Change Management
Education
Chabot College 1994 — 1996
Associate of Science, Computer Information Systems
Las Positas College 1994 — 1995
Network Administration, Computer/Information Technology Administration and Management
LISI December 2009 - Present
Paychex April 2013 - July 2013
Downey Insurance Services December 2008 - May 2010
Health Net June 2007 - February 2009
Sekure Healthcare July 2006 - June 2007
United Concordia 2005 - 2006
Blue Shield of California 2003 - 2005
Skills
Employee Benefits, Insurance, Health Insurance, New Business Development, Strategy, Health Savings Accounts, Underwriting, Brokers, Sales, Group Insurance, Territory Development, Term Life Insurance, Disability Insurance, Long-term Care, Management, Sales Presentations, Program Management, Sales Operations, Life Insurance, Sales Effectiveness, COBRA, Health Care Reform
Education
Certified Employee Benefits Specialist 2014 — 2015
CETYS Universidad 1998 — 2002
BA, International Business
Dale Carnegie
San Diego State University-California State University
Vincent Memorial High School
Blue Shield of California February 2014 - November 2014
Blue Shield of California August 2013 - February 2014
Info Plus International November 2012 - August 2013
Sonos November 2012 - April 2013
Public Consulting Group May 2011 - November 2012
Bio-Rad Laboratories August 2009 - March 2011
Bio-Rad April 2005 - August 2009
LifeScan December 2001 - April 2005
Aristasoft February 2000 - October 2001
Graniterock 1997 - 2000
Skills
Enterprise Architecture, SOA, Process Improvement, ITIL, Team Building, Operational Efficiency, Change Management, IT Service Management, Cloud Computing, EAI, Solution Architecture, Program Management, IT Strategy, Strategic Planning, Architecture, Operations Management, IT Operations, Virtualization, Architecture Frameworks, Business Management, Integration Architecture, IT Governance, Application Architecture, SOA Governance, Vendor Management, Web Services, Negotiation, Incident Management, Integration, Cross-functional Team..., Service Management, Service Desk, Team Leadership, Problem Solving, Vendor, TOGAF, ERP, Data Center, Governance, Software Project..., IT Management, Business Process, System Architecture, Enterprise Software, Requirements Analysis, Management, SDLC, Leadership, Requirements Gathering, Project Management
Education
Chapman University 1989 — 1991
BS
Community Grains June 2012 - Present
Wine Industry Technology Symposium - WITS April 2010 - Present
The Weth Group, LLC December 2006 - Present
Amazing CARE Network October 2014 - April 2015
Audience, Inc. October 2012 - August 2014
Amy's Kitchen April 2011 - May 2012
Treasury Wine Estates January 2010 - January 2011
Treasury Wine Estates March 2008 - January 2011
Cruvee October 2009 - December 2010
Blue Shield of California April 2004 - April 2008
Skills
Business Intelligence, Change Management, Business Planning, Customer Relations, Business Process, Customer Service, Start-ups, Strategy, Cross-functional Team..., Logistics, Management, Strategic Partnerships, Business Strategy, Enterprise Software, Operations Management, Business Analysis, CRM, Data Warehousing, Team Leadership, Marketing, Leadership, ERP, Cloud Computing, Business Development, E-commerce
Education
California Institute of Technology 1993 — 1995
Master of Science (MS), Economics and Political Science
University of Arizona 1989 — 1993
BA, Economics, Political Science
St. Joseph's Behavioral Health Center August 2008 - Present
St. Joseph's Behavioral Health Center August 2008 - Present
Blue Shield of California August 2005 - April 2008
Kaiser Permanente October 2000 - June 2005
Education
Caltech
Medical Billing and Coding Specialist
Heald College School of Business SJ Delta College
Blue Shield of California January 2014 - Present
NORCAL Mutual Insurance Company June 2012 - August 2013
NORCAL Mutual Insurance Company May 2011 - June 2012
CAMICO Mutual Insurance Company February 2008 - May 2011
CAMICO Mutual Insurance Company March 2004 - February 2008
Hyperlast Limited August 1997 - June 2001
Dalloz June 1995 - August 1997
Skills
Email Marketing, Trade Shows, Market Research, Sales, Marketing Communications, Marketing Strategy, E-commerce, Online Marketing, Customer Service, Direct Marketing, Marketing, Business Development, Insurance, Strategy, Advertising, Professional Liability, Sales Process, New Business Development, CRM, Integrated Marketing, Marketing Management, Online Advertising, Lead Generation, Analytics, Social Media, Leadership, Strategic Planning, Public Relations, Brand Management
Education
San Francisco State University 2001 — 2003
MBA, Management, Leadership and Marketing
Chartered Institute of Marketing 1995 — 1997
Post Graduate Diploma Marketing, Marketing
University of Leicester 1991 — 1994
BSc Hons, Geography
WellPoint November 2013 - Present
Blue Shield of California June 2011 - November 2013
WellPoint January 2007 - December 2010
WellPoint January 2005 - January 2007
WellPoint January 2001 - January 2005
WellPoint January 1997 - January 2001
WellPoint January 1996 - January 1997
Dearborn National January 1988 - November 1995
Skills
Business Process..., Organizational..., Organizational..., Operations Management, Staff Development, Change Management, Underwriting, Product Management, Product Strategies, Pricing Strategy, Project Sponsorship, Technology Needs..., Technology Integration, Process Improvement, Insurance, Leadership, Business Analysis, SDLC, Training, Project Portfolio..., Project Management, Integration, Software Documentation, Start-ups, Strategic Planning, Enterprise Software, Product Development, Mergers & Acquisitions, Cross-functional Team..., Vendor Management, Budgets, Consulting
Education
Central Michigan University 1983 — 1987
Bachelor of Science, Business Administration
Jefferies August 2014 - Present
Jefferies May 2013 - August 2013
Taproot Foundation January 2012 - May 2012
Visa July 2010 - March 2012
Safeway January 2009 - July 2010
Blue Shield of California August 2006 - January 2009
Skills
Essbase, Business Analysis, Financial Modeling, Finance, Strategy, SAS, Cross-functional Team..., Analytics, Investment Banking, Corporate Finance, Marketing, Process Improvement, Financial Analysis, Forecasting, Analysis, Competitive Analysis, Valuation
Education
Carnegie Mellon University - Tepper School of Business
Master of Business Administration (MBA), Finance and Operations
University of California, Santa Barbara
Bachelor of Science (B.S.), Mathematical Finance and Statistics
Blue Shield of California May 2013 - Present
Health Net January 2009 - May 2013
Stanford University November 2008 - January 2009
Franklin Templeton Investments July 2000 - November 2008
Skills
Resource Management, Requirements Gathering, Team Leadership, Product Development, Due Diligence, Technical Design, Project Management, Projects, Management, PMP, SDLC, PMO, Vendor Management, Software Project..., Project Portfolio..., Business Analysis, Program Management, Visio, Business Requirements, Process Improvement, Business Intelligence, Software Documentation, Requirements Analysis, IT Management, Integration, Business Process..., IT Strategy, MS Project, Microsoft Project
Education
Villanova University 2009 — 2009
Master Certificate, Project Management IS/IT For Professionals
City University of New York-Hunter College 1988 — 1993
Economics/Computer Science
Blue Shield of California February 2012 - Present
Spirit Rising Productions 2000 - Present
Brent N. Hunter Enterprises October 1994 - Present
Intelligent Internet Marketing January 2011 - January 2012
ADVANTIS Global Services/Wells Fargo Bank July 2010 - February 2011
Robert Half International November 2009 - July 2010
The Surplus Line Association of California May 2008 - August 2009
Wells Fargo Bank June 2006 - February 2008
Wells Fargo Bank December 2000 - June 2006
United Nations Association 2001 - 2003
Skills
Knowledge Management, Program Management, Project Management, Leadership, Strategy, Management, IT Management, Integration, Team Building, Entrepreneurship, Vendor Management, Business Analysis, Social Networking, Project Planning, SDLC, Team Leadership, Software Development, Process Improvement, Consulting, Change Management, Enterprise Software, Security, Contract Negotiation, Software Project..., Project Portfolio..., Networking, Strategic Partnerships, Business Strategy, Information Technology, Project Delivery, PMP, Information Security, ITIL, Operating Budgets, Strategic Leadership, Thought Leadership, Network Infrastructure, Marketing, Analysis, Six Sigma, Quality Assurance, Telecommunications, IT Service Management, IT Strategy, Executive Management, Technology, Budgets
Education
General Electric Company 1987 — 1989
Master of Science (M.S.), Information Systems
Villanova University 1989 — 1992
Master of Science (M.S.), Counseling and Human Relations
Clarkson University 1982 — 1987
Bachelor of Science (B.S.), Math and Computer Science
The Chicago School of Professional Psychology 1993 — 1994
Doctor of Psychology (Psy.D.), Clinical Psychology
Clinton Central Schools 1971 — 1982
Kunz, Leigh & Associates December 2014 - Present
Encore Health Resources December 2013 - December 2014
Atlantic General Hospital November 2010 - May 2013
Care Point 2013 - 2013
Tenet Healthcare May 2007 - November 2010
Bloomington Hospital September 2003 - May 2007
McKesson Health Solutions 2002 - 2004
TCS Healthcare 2001 - 2004
Blue shield of california 1997 - 1998
Skills
CHCIO CERTIFICATION, CHIME Designation, PMP Certification, Certified in Nursing..., Healthcare, Nursing, Informatics, Hospitals, Healthcare Management, EHR, HIPAA, EMR, Cerner, Healthcare Information..., PMP, JCAHO, Clinical Research, Nursing Education, Leadership, Patient Safety, Healthcare Consulting, Health Information..., Acute Care, Managed Care, Inpatient, Epic Systems, Revenue Cycle, Medicine, HL7, Clinical Decision..., CPOE, Revenue Cycle Management, Healthcare Industry, Health Information..., Physicians, Meditech, Physician Relations, Quality Improvement, Critical Care, Ambulatory, ICU, PACS
Education
Chapman University 1995 — 1997
MHA, Health Administration
University of Phoenix 2004 — 2007
Master's Degree, Nursing
Indiana Wesleyan University 1992 — 1997
BS, Nursing
Indiana University - Kelley School of Business 1988 — 1991
BS, Business Mgmt
Blue Shield of California March 2014 - June 2015
City of Hope October 2013 - March 2014
L.A. Care Health Plan November 2012 - July 2013
Health Net October 2009 - October 2012
Health Net December 2007 - October 2009
Countrywide Full Spectrum Lending June 2007 - December 2007
Countrywide Home Loans March 2003 - June 2007
Fidelity National Information Services March 1995 - March 2003
Heller Financial November 1991 - March 1995
Skills
Process Engineering, Program Management, Project Planning, Process Improvement, SDLC, Project Portfolio..., ITIL, IT Service Management, Team Management, Agile, Change Management, Agile Project Management, Release Management, Business Analysis, Project Management, Business Intelligence, Leadership, Cross-functional Team..., Management, PMO, Quality Assurance, IT Management, Testing, Analysis
Education
College of the Canyons 1984 — 2002
AA
Blue Shield of California April 2009 - Present
Stratapps Inc. September 2008 - June 2009
Informatica March 2008 - June 2008
Navisite Inc. September 2006 - September 2007
Oracle Corp. January 2004 - September 2006
Helwett Packard November 1998 - December 2003
Netbase Computing Inc. 1996 - 1998
NIIT Ltd. 1996 - 1996
Education
Chhatrapati Shahu Ji Maharaj University 1992 — 1995
MCA
Delhi University 1989 — 1992
B. Sc
Aflac August 2015 - Present
Aflac September 2014 - Present
Blue Shield of California December 2009 - February 2013
Blue Shield of California April 2008 - December 2009
Skills
Insurance, Customer Service, Health Insurance, Sales, Leadership, Management, Process Improvement, Program Management, Disability Insurance, Medicare, Strategic Planning, Brokers, VSP, Delta Dental, Term Life Insurance, Employee Benefits, Team Building, Life Insurance
Education
Chapman University 2008 — 2012
Bachelor's degree, Organizational Leadership
Applied General Agency, Inc. December 2014 - Present
Mouseketraveler.com September 2013 - Present
Tautphaus Park Zoo 2007 - 2008
Apple Athletic Club 2007 - 2008
Blue Shield of California 2000 - 2003
Little Shepherds Learning Center 1999 - 2000
The Walt Disney Company 1998 - 1999
The Disney Store 1996 - 1997
Skills
Disney Vacations, Travel Planning, Business Travel, Leisure Travel, Cruises, Adventure Travel, Family Vacations, Disney, Travel Management, Car Rental, Tourism, Vacation, Leadership, Public Speaking, Customer Service, Sales, Health Insurance
Education
Los Angeles Pierce College 2000 — 2000
Fullerton College 1999 — 1999
Chapman University 1997 — 1998
Blue Shield of California 2014 - Present
Altegra Health January 2014 - September 2014
Altegra Health April 2012 - January 2014
The Coding Source June 2010 - April 2012
Skills
Talent Acquisition, Employee Relations, Recruiting, Organizational..., Human Resources, Customer Service..., Project Coordination, Instructor-led Training, Employee Training, Project Management, Team Building, Customer Service, Healthcare, Software Documentation, Management, Program Management, Training
Education
Altegra Health 2012 — 2013
Medical Insurance Coding Specialist/Coder
Cerritos College 1987 — 1988
Communications
Blue Shield of California 2000 - 2003
Aurora Loan Services March 2000 - September 2000
Heidelberg USA, Inc. November 1998 - February 2000
Source Services for Aguirre Corp./ICG Netcom September 1998 - November 1998
Van Schooneveld and Co., Inc. June 1997 - September 1998
Wall, Einhorn & Chernitzer, P.C. February 1997 - May 1997
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Management, Event Planning, Leadership, Training, Process Improvement, PowerPoint, Budgets, Healthcare, Research, Teaching, Accounting, Facilities Management, Mortgage Banking, Customer Service, Service Management
Education
University of Nevada-Reno 2013 — 2016
Pre-Nursing Studies, 3.70 GPA
Truckee Meadows Community College 2013 — 2014
Pre-Nursing Studies
University of Colorado Denver 1998 — 1999
Pre-Nursing Studies
College of Lake County 1997 — 1998
Pre-Nursing Studies
Community College of Aurora 1994 — 1996
Pre-Nursing Studies
Kansas Wesleyan University 1993 — 1994
Pre-Nursing Studies
Blue Shield of California July 2012 - Present
Safeguard Services, LLC July 2007 - July 2012
Pennsylvania Department of Public Welfare September 2005 - July 2007
Coventry Health Care September 2000 - September 2004
Skills
Investigation, Fraud, Insurance, Medicare, Health Insurance, Medicaid, Claims Management, Claims Handling, Data Analysis, Customer Service, Healthcare Management, Training, Government, Nonprofits, Non-profit Volunteering, Leadership, Leadership Development, Community Outreach, Community Engagement, Project Management, Process Improvement, Public Health, Public Policy, Fundraising, Event Planning, Strategic Planning, Program Development, Grant Writing, Public Speaking, Microsoft Office
Education
Drexel University 2013 — 2015
Master of Public Health (MPH)
Central Penn College 2009 — 2011
Bachelor of Science (BS), Health/Health Care Administration/Management
Blue Shield of California June 2014 - December 2014
Trivium Corporate Solutions June 2013 - August 2013
TruEvolution Inc. November 2012 - June 2013
Trivium Corporate Solutions June 2012 - September 2012
Skills
C, Project Management, Leadership, Teamwork, Public Speaking, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Data Entry, Windows, Hindi, QuickBooks
Education
Carnegie Mellon University 2015 — 2016
Master's Degree, Software Management
De Anza College 2015 — 2015
Project Management
Foothill College 2014 — 2015
Computer Science
University of California, Riverside 2010 — 2014
Bachelor's degree, Economics and Administrative Studies
University of Warwick 2013 — 2013
Bachelor's degree, Economics
Monta Vista High School 2006 — 2010
Anthem, Inc. July 2015 - Present
Syntel January 2015 - Present
Optum May 2015 - July 2015
Anthem, Inc. January 2015 - May 2015
Cognizant Technology Solutions July 2014 - January 2015
Blue Shield of California April 2012 - January 2015
Cognizant Technology Solutions May 2012 - July 2014
Cognizant Technology Solutions September 2011 - May 2012
Presbyterian Health Plan August 2011 - April 2012
Cognizant Technology Solutions May 2011 - September 2011
Skills
Business Objects, Crystal Reports, SQL, Project Management, Trizetto, FACETS, Facets Consulting, Healthcare Consulting, Healthcare Information..., COSMOS, Fieldglass, HIPAA, Trizetto HIPAA Gateway, Trizetto Facets, EDI, 837I, 837P, 834, Oracle SQL, Oracle Application..., MS Project, MS Query, Claredi, Healthcare, Behavioral Health, Claims, Enrollment, Eligibility, Providers, Commissions, Letters, ID Cards, Capitation, Utilization Management, Benefits, Membership, Testing, System Testing, Manual Testing, User Acceptance Testing, Unit Testing, MS Excel Pivot Tables, Manager, Reviewer, Resource Management, Resource Allocation, Resource Development, Training, Information Technology, Windows Scripting
Education
Stanford University 2014 — 2014
International Policy Studies - Program Management
Carnegie Mellon University - Tepper School of Business 2013 — 2013
Executive Leadership Program
PSG College of Technology 1998 — 2003
BE, SW Mechanical
Blue Shield of California December 2010 - Present
Skills
Vendor, Creative Development, Analytics, Data Analysis, Banking, Creative Direction, Data Warehousing, Strategy, Risk Management, SAS, Analysis, Leadership, Business Intelligence, E-commerce, Management, Data Mining, Forecasting, Outsourcing, Enterprise Software
Education
University of Oxford 2011 — 2013
M.Sc., Evidence-based Healthcare
University of Oxford 2008 — 2009
M.Sc., Sociology
Purdue University - Krannert School of Management 1995 — 1997
MBA, Finance
City University of Hong Kong 1990 — 1994
B.Sc.(Hons), Finance
University of London 1990 — 1994
B.Sc.(Econ), Management Studies
Goethe Institute
Capisco Marketing December 2013 - Present
Freelance 2009 - Present
Mobilitie 2013 - 2013
Gigasavvy October 2011 - November 2012
GigaSavvy October 2011 - 2012
Incredible Marketing April 2009 - October 2011
Sustainable Collective January 2007 - June 2009
Blue Shield of California October 2003 - January 2006
Skills
HTML5, CSS, Wordpress Integration, Wordpress, HTML 5, SEO, Social Media Marketing, Reputation Management, Web Development, Social Media, Web Design, Google Analytics, Website Development, XHTML, CMS, WordPress, Web Analytics, Mobile Applications, User Interface Design, Email Marketing, Flash, Web Marketing, HTML, Adobe Creative Suite, Illustrator, User Experience, E-commerce, jQuery, Graphic Design, JavaScript, Multimedia, Facebook, Photoshop, Entrepreneurship, Front-end, Logo Design, Dreamweaver, Start-ups, User Interface, Online Advertising, SEM, PHP, Drupal, Online Marketing
Education
Orange Coast College 2010 — 2012
Digital Media
Chabot College
3Degrees Group, Inc. January 2015 - Present
3Degrees September 2014 - January 2015
3Degrees February 2014 - September 2014
RenewThink September 2013 - December 2013
Environmental Defense Fund June 2013 - September 2013
UCSB Technology Management Program September 2012 - June 2013
Blue Shield of California June 2012 - August 2012
UC Santa Barbara Institute for Energy Efficiency September 2011 - June 2012
Revolution Prep March 2010 - April 2011
Revolution Prep July 2009 - March 2010
Skills
Public Speaking, Fundraising, Social Media, Event Planning, Relationship Development, Inside Sales, Internet Research, Press Releases, Sustainability, Energy Efficiency, Employee Engagement, Environmental Science, Environmental Awareness, Microsoft Office, Research, Leadership, Project Management, Strategy, Data Analysis, Environmental Policy, Community Outreach, Training, Analysis, Energy, Renewable Energy, Renewable Energy...
Education
Bren School of Environmental Science and Management 2011 — 2013
Masters of Environmental Science & Management
Chapman University, The George L. Argyros School of Business and Economics 2007 — 2009
Bachelor's of Science, Business Administration and Management, General
Blue Shield of California August 2015 - Present
Intel Corporation June 2004 - July 2015
MaxPreps September 2013 - June 2015
Intel Corporation June 1997 - June 2004
Bank of America May 1991 - June 1997
Skills
Debugging, Software Development, Cross-functional Team..., Requirements Analysis, Business Intelligence, Semiconductors, Process Improvement, Vendor Management, Computer Architecture, Intel, Management, Integration, Program Management, Business Analysis, Software Project..., Project Management, SDLC, Enterprise Software, Microsoft SQL Server, Testing, SQL, Databases, Agile Methodologies, Supply Chain, Team Building, C++, C#, Microsoft Excel, Kaizen, Kanban, Microsoft Office, Photoshop, Reporting & Analysis, Teamwork, Training, Visio, Visual Studio, Visual Basic, XML, Enterprise Architecture, Data Warehousing, Leadership, Project Planning, Disaster Recovery, Software Engineering, Product Management, Change Management, Linux, C, Business Process...
Education
University of San Francisco 2001 — 2004
Master's Degree, Computer/Information Technology Administration and Management
Chapman University 1997 — 2001
Bachelor's Degree, Computer/Information Technology Administration and Management
Blue Shield of California November 2013 - Present
Hewlett-Packard February 1998 - Present
Blue Shield of California February 2011 - November 2013
Avery Dennison October 2006 - January 2011
Smart & Final September 2004 - November 2006
Wyse Technology March 2004 - September 2004
Mitsubishi Electric February 2004 - March 2004
RBC January 2004 - February 2004
KoSa November 2003 - December 2003
Microsoft January 2003 - October 2003
Skills
EDI, EDI ANSI X12, Gentran, Project Management, Team Building, Process Improvement, Integration, SDLC, SQL, Requirements Analysis, B2B, Scripting, HTML Scripting, Manufacturing, WordPress, Healthcare, Release Management, Production Support, Enterprise Architecture, Photography, World Traveler, E-commerce, Team Leadership, Microsoft Office, Program Management, Cross-functional Team..., Visio, IT Management, Management
Education
Carleton University
Bachelor of Computer Science (Honours), Computer Software Engineering
Blue Shield of California March 2015 - Present
Blue Shield of California March 2013 - March 2015
Blue Shield of California June 2012 - March 2013
Health Management Systems March 2008 - May 2012
UEI College April 2011 - April 2012
Skills
Healthcare, Medicare, HIPAA, Process Improvement, Data Analysis, Healthcare Information..., Managed Care, Medicaid, Microsoft Office, Vendor Management, Pharmacy Benefit..., Insurance, Access, Healthcare Industry, Visio, Healthcare Management, Revenue Cycle, Medical Compliance, Health Insurance, Healthcare Consulting, Medicare Part D, Health Policy, Enterprise Risk..., Claim, Internal Audit, Segregation of Duties, Internal Controls, Operational Risk, Risk Management, Sarbanes-Oxley Act, Financial Risk
Education
City University of New York
Bachelor's Degree, Health Informatics, magna cum laude
Blue Shield of California March 2015 - Present
Blue Shield of California August 2010 - February 2015
Kaiser Permanente January 2010 - July 2010
Senate Republican Policy Committee July 2007 - December 2009
Education
Stanford University Law School 1999 — 2002
Doctor of Law (J.D.), Public Policy Analysis
Claremont McKenna College 1993 — 1997
Bachelor of Arts (B.A.), Bachelor of Arts, with Honors, in Politics, Philosophy and Economics (PPE). Magna Cum Laude, Senior Class President; McKenna Merit Scholarship
Blue Shield of California 2011 - 2015
Health Net of California 2000 - 2011
Kaiser Permanente 1998 - 2000
MHN 1995 - 1998
Skills
Health Insurance, Managed Care, Insurance, Medicare, HMO, Product Development, Healthcare, Process Improvement, Health Savings Accounts, HIPAA, Employee Benefits, Business Analysis, Underwriting, Medicaid, Brokers, Claim, Medicare Part D, Lotus Notes, Marketing, Access, Leadership, Strategic Planning, Product Lifecycle..., Operations Management, Regulatory Compliance, Regulatory Submissions, Regulatory Requirements, Group Benefit Plans, Go-to-market Strategy, deliver, Cross-functional Team..., Cross Functional..., Cross-functional..., Influence At All Levels
Education
City University of New York-Brooklyn College
Bachelor of Arts (B.A.), Elementary Education and Teaching
Blue Shield of California May 2006 - Present
Independent Contractor / Realtor October 2003 - July 2006
Visteon Corporation January 1999 - June 2002
Skills
Marketing, Business Analysis, Data Analysis, Business Strategy, Process Improvement, Cross-functional Team..., Advertising, Strategy, Research, Testing, Philanthropy, Event Planning, Microsoft Office, Microsoft Excel, Development Of..., Marketing Communications, Market Research, Real Estate Transactions, Volunteering, Volunteer Management
Education
Central Michigan University 1991 — 1996
Bachelor of Science in Business Administration
Schoolcraft College 1988 — 1991
Accounting (1 year certificate) & Marketing/Management (Associates)
Director Call Center; Workforce Management, Contact Center Informational Group - Founder June 2015 - Present
Apria Healthcare April 2014 - June 2015
Western Dental Services July 2011 - August 2013
Hyundai Capital America January 2009 - July 2011
UnitedHealth Group February 2007 - June 2008
California State Automobile Association (AAA) December 2005 - February 2007
Blue Shield of California March 2003 - December 2005
Sprint September 1998 - September 2002
Skills
Operations Management, Budgeting, Change Management, Customer Relations, Problem Solving, Workforce Management, Call Center, IEX Total View, Aspect, Avaya, Sales Operations, P&L Responsibility, Project Management, Vendor Management, Quality Assurance, Performance Management, Budgets, Leadership, Forecasting, Customer Service, Training, Team Building, Management, Analysis, Human Resources, Strategy, Project Planning, Call Centers, Strategic Planning, Analytics, Risk Management, Customer Satisfaction, Process Improvement, Customer Experience, Sales Management, CRM, Cross-functional Team..., Sales, System Administration, Program Management, Software Documentation, Business Analysis, Data Analysis, Team Leadership, Telecommunications, Customer Retention, Executive Management, Team Management, Access, Recruiting
Education
University of San Francisco 2003 — 2005
Master of Science (MS), Information Systems
Clark Atlanta University 1994 — 1997
Bachelor of Arts (BA), Mass Media Arts
Blue Shield of California 2009 - November 2013
Blue Shield of California 2005 - 2009
Highmark 2000 - 2005
Skills
Health Insurance, Stop Loss, ASO, Healthcare, Strategic Planning, Risk Management, Project Management, Financial Analysis, Financial Risk, Data Analysis, Forecasting, Process Improvement, Negotiation, Sales, Account Management, Underwriting, Competitive Intelligence, Employee Benefits, Disability Insurance, Training, Access, Microsoft Excel, Visual Basic, Insurance, Program Management, Management, Business Strategy, Strategy, Medicare, Vendor Management, Brokers
Education
California University of Pennsylvania 2014 — 2016
Bachelor of Science (B.S.), Computer Science, Junior
Duquesne University
Blue Shield of California November 2010 - February 2011
Ideal Computer Services, Inc April 2007 - July 2010
CA State University East Bay October 1998 - February 2006
CA State University East Bay (Associated Students) July 1997 - October 1998
Vanguard Airlines July 1996 - July 1997
CA State University East Bay December 1985 - March 1994
Daughtrey's Department Store September 1983 - December 1985
Education
Chabot College 1981 — 1983
N/A, Liberal Studies
Leiter's Compounding Pharmacy July 2014 - Present
DeVry / Carrington College formally Western Career College December 2006 - July 2014
Kaiser Permanente March 2006 - December 2006
Blue Shield of California 2003 - 2006
Kaiser Permanente January 1998 - January 2003
Skills
Nursing, Medical Terminology, Data Entry, Pharmacy, Healthcare, HIPAA, Customer Service, Leadership, Time Management, Hospitals, EHR, Management, ICD-9, Human Resources, Program Management, Interviews, Leadership Development, Public Speaking, Training, Community Outreach, Staff Development, Critical Thinking, Sales, Employee Training, Administration, Research, Cpr Certified, Team Building, Healthcare Information..., Outlook, PowerPoint, Software Documentation, Filing, Supervisory Skills, Nonprofits, Budgets, Program Development, Healthcare Management, Microsoft Word, Process Improvement, Microsoft Office, EMR, Policy, Data Analysis, Higher Education, Teaching, CAPA, Continuous Improvement
Education
Hamline University School of Law 2012 — 2013
Certificate in Health Care compliance, Health Care Compliance
Capella University 2007 — 2010
MS, Education
San Jose State University 1995 — 2003
BS, Nutritional Education
California State Board of Equalization 2014 - Present
ECMC, formerly EDFUND March 2009 - January 2013
Blue Shield of California January 2011 - March 2011
Delta Dental of California 2008 - 2009
Delta Dental of California 2006 - 2008
Delta Dental of California January 2001 - January 2006
DeltaNet January 2000 - January 2001
DeltaNet January 1996 - January 2000
First Nationwide Bank January 1994 - August 1996
World Savings and Loan January 1992 - January 1994
Skills
Mainframe, Disaster Recovery, Software Documentation, Business Analysis, SDLC, Unix, Requirements Analysis, ITIL, Process Improvement, JCL, Change Management, Business Requirements, User Acceptance Testing, Data Center, Operating Systems, Integration, SharePoint, Quality Assurance, Servers, Telecommunications, Analysis, Enterprise Architecture, Requirements Gathering, Security, Project Portfolio..., Resource Management, Testing, IT Management, PMP, Business Process, Visio, IT Service Management, Software Project..., MVS, Troubleshooting, PMO, IT Operations, IT Strategy, Infrastructure, Enterprise Software, Incident Management, Operations Management
Education
Computer Learning Center of San Francisco 1984 — 1984
Certificate, Mainframe Computer Operations
City College of San Francisco 1981 — 1983
Astronomy
izmocars March 2014 - Present
izmocars November 2007 - March 2014
National Mortgage Specialists, Inc August 2004 - October 2007
Lampart Computer Consulting April 2004 - August 2004
e-connect July 2002 - April 2004
manageStar May 2002 - July 2002
Food.com, Inc November 2000 - February 2002
Event Zero January 2000 - November 2000
Blue Shield of California March 1997 - August 1999
New Resources Corporation April 1996 - March 1997
Skills
Requirements Analysis, Project Management, Product Management, IT Management, Data Modeling, Business Analysis, Software Development, Java, Program Management, E-commerce, CRM, Business Strategy, Product Development, Management, HTML, Team Building, JavaScript, XML, Start-ups, SEO, MySQL, Linux, Consulting, Leadership, Web Development, Enterprise Software, SQL, Marketing Strategy
Education
Case Western Reserve University 1987 — 1989
Master of Business Administration (M.B.A.), Marketing
Cornell University 1983 — 1987
B.A, Computer Science; Electrical Engineering; Computer Science; Electrical Engineering
Federal Reserve Bank of San Francisco September 2013 - Present
People Connection HR Solutions February 2013 - September 2013
Agile 1 October 2012 - December 2012
Blue Shield of California February 2012 - August 2012
Pacific Gas & Electric January 2007 - January 2012
Pacific Gas & Electric January 2006 - January 2007
Heald College July 2001 - January 2006
TriNet June 2000 - July 2001
DeVry University August 1995 - July 2000
Skills
Workforce Planning, Technical Recruiting, Interviewing, Hiring, College Recruiting, Employee Training, Training Delivery
Education
San Francisco State University 1990 — 1992
Bachelor of Arts, Communications (Marketing Emphasis)
College of San Mateo 1986 — 1988
General Studies
Insphere Insurance Solutions January 2013 - Present
Executive Staffing Solutions May 2012 - December 2012
HealthCare and Insurance Solutions Consulting August 2011 - May 2012
UnitedHealth Group November 2010 - August 2011
UnitedHealth Group September 2008 - November 2010
Blue Shield of California September 2006 - August 2008
Managed Health Network August 2003 - August 2006
Genworth Financial January 2000 - August 2003
Genworth Financial January 1995 - January 2000
Skills
Risk Management, Change Management, Project Management, Contract Negotiation, Auditing, Six Sigma, Claim, Underwriting, Healthcare, Health Insurance, Employee Benefits, Medicare, Policy, Operations Management, Managed Care, Financial Risk, Performance Management, Leadership, Medicaid, Quality Management, Budgets, Quality Assurance, Business Process..., Team Building, Strategic Planning, Management, Internal Audit, HIPAA, Management Consulting, Healthcare Management, Training, Analysis, Software Documentation, Revenue Cycle, Risk Assessment, Enterprise Risk..., HMO, Utilization Management, Leadership Development, Healthcare Information..., Access, Visio, Customer Service, Hospitals, Healthcare Industry, Cross-functional Team..., Quality Auditing, Coaching, Strategy, Call Centers
Education
City University London
BS Degree equivalency, Business Administration
Oldman, Cooley, Sallus, Birnberg & Coleman, L.L.P. August 2014 - Present
County of San Diego 2012 - 2013
California Western School of Law August 2011 - 2012
Oldman, Cooley, Sallus, Gold, Birnberg & Coleman, LLP 2007 - 2011
Robert Crooks, CPA 2006 - 2007
Blue Shield of California 2005 - 2006
Warner Bros. Entertainment Group of Companies 2004 - 2005
Starbucks 2003 - 2005
Clopton, Penny & Brenner 2001 - 2003
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Westlaw, Research, Customer Service, Courts, Legal Assistance, Teamwork, Legal Writing, Legal Research, Microsoft Office, Legal Issues, Trials, Lexis
Education
California Western School of Law 2011 — 2014
UC Irvine 2005 — 2007
Bachelor of Arts (B.A.), Political Science and Government
Santa Monica College 2003 — 2005
Blue Shield of California January 2009 - Present
Calpine Corporation January 2008 - January 2009
Infor Global Solutions July 2005 - January 2008
Equinix October 2004 - July 2005
California State Automobile Association June 2003 - October 2004
Fujitsu Technology Solutions May 1999 - May 2003
Acuson Corporation July 1998 - May 1999
Amdahl Corporation January 1992 - June 1998
Amdahl Canada Limited 1979 - 1991
Skills
Privacy, Contract Management, Intellectual Property, Privacy Law
Education
College of San Mateo 2004 — 2005
General Ed, Economics
American Institute for Paralegal Studies 1999 — 2001
Paralegal Certificate, Paralegal
Self-employed January 2006 - Present
Blue Shield of California November 2004 - January 2006
Hot Studio January 2004 - November 2004
Yahoo July 2002 - January 2004
Sapient June 2000 - February 2002
MetaDesign 1999 - 1999
California Society of CPAs 1996 - 1998
The Trust for Public Land 1994 - 1996
Skills
Content Strategy, Editorial, Information Architecture, Interaction Design, Project Management, Usability, User Experience, User Experience Design, User Interface Design, User-centered Design, Web Design
Education
Carnegie Mellon University 1998 — 2000
Master of Design, Communication Planning and Information Design
Carnegie Mellon University 1985 — 1989
B.S., Business Administration
Cheyenne Mountain High School 1980 — 1985
High School Diploma
Centers for Medicare & Medicaid Services, Center for Consumer Information and Insurance Oversight August 2014 - Present
Centers for Medicare & Medicaid Services, Center for Consumer Information and Insurance Oversight March 2011 - August 2014
Centers for Medicare & Medicaid Services, Center for Consumer Information and Insurance Oversight April 2010 - March 2011
US Department of Health and Human Services September 2007 - April 2010
Centers for Medicare & Medicaid Services June 2006 - September 2007
Northern California Carpenters Regional Council Healthcare Trust Fund August 2005 - December 2005
Blue Shield of California May 2005 - August 2005
Elsevier August 2002 - August 2004
Skills
Policy Analysis, Public Health, Medicare, Public Policy, Strategy, Analysis, Health Policy, Management, Policy, Program Evaluation, Data Analysis, Government, Qualitative Research, Statistics, Healthcare
Education
University of California, Berkeley 2004 — 2006
MPP, Goldman School of Public Policy
Carleton College 1998 — 2002
BA, Biology
Zia's July 2009 - Present
Zia's Gelateria e Caffe Bar 2008 - 2009
Delta Dental of California April 2007 - May 2008
Blue Shield of California April 2005 - April 2007
Electronic Data Systems April 1997 - April 2005
Westin Hotels and Resorts April 1996 - April 1997
Jack Magill Training Stables September 1992 - April 1997
Circuit City Stores, Inc. August 1988 - March 1993
Skills
Product Management, Cross-functional Team..., Management, Project Management, Leadership, Strategic Planning, Product Development, Contract Negotiation, Budgets, PMP, Analysis, CRM, Business Planning, Enterprise Software, Business Analysis, Process Improvement, Program Management
Education
University of Maryland - Caserma Ederle - Italy 1984 — 1987
General Studies
Campbell University 1983 — 1984
General Studies
Ravenna High School 1980 — 1983
College Prep
Cambria Solutions March 2014 - Present
KPMG October 2012 - February 2014
Cambria Solutions January 2010 - October 2012
Blue Shield of California April 2008 - February 2010
Deloitte Consulting September 2002 - April 2008
Deloitte September 2002 - April 2008
Government of Pakistan-Dept. of Education June 2002 - August 2002
LMK Resources October 1998 - April 2000
Skills
Management Consulting, Business Analysis, Business Process..., Business Process..., Program Management, Business Strategy, SDLC, IT Strategy, PMO, Business Transformation, Change Management, Project Management, Business Process, Leadership, Requirements Analysis, Management, Consulting, Software Project..., PMP, Requirements Gathering, Project Portfolio...
Education
Carnegie Mellon University 2000 — 2002
MS, Public Policy and Management
Lahore University of Management Sciences 1995 — 1998
BSC, Economics
CSAA Insurance Group, a AAA Insurer April 2015 - Present
Wells Fargo June 2014 - January 2015
CSE Insurance Group May 2013 - June 2014
Blue Shield of California October 2011 - May 2013
Blue Shield of California January 2011 - October 2011
Blue Shield of California June 2008 - December 2010
Management Science Associates May 2007 - August 2007
Veterans Administration National Center for Patient Safety October 2001 - June 2006
Skills
Marketing Analytics, Customer Segmentation, Market Sizing, Segmentation, Direct Marketing, Database Marketing, Marketing Strategy, Strategy, Forecasting, B2B Marketing, Predictive Analytics, CRM, Market Research, Marketing Communications, Customer Retention, Predictive Modeling, SAS programming, Tableau, Salesforce.com, Business Intelligence, Integrated Marketing, Analysis, Analytics, Data Analysis, Competitive Analysis
Education
Carnegie Mellon University - Tepper School of Business 2006 — 2008
MBA
University of Michigan 1999 — 2002
BA
The Camden Group January 2015 - Present
Health Directions October 2014 - Present
Universal American February 2014 - August 2014
Universal American May 2012 - February 2014
Blue Shield of California October 2010 - May 2012
Hoffmann-La Roche 2009 - 2009
Michigan Public Health Institute 2006 - 2006
Aventis Pharmaceuticals 2004 - 2005
MyDocOnline September 2001 - January 2004
Sparrow Health System May 1999 - September 2001
Skills
Process Improvement, Healthcare, Cultural Awareness, Analysis, Health, Budgeting, Customer Relations, Policy, PowerPoint, Excel, Word, Change Management, Microsoft Office, Marketing Strategy, Windows, Healthcare IT, Qualitative Research, Staff Development, Public Speaking, Microsoft Word, Budgets, Microsoft Excel, Customer Service, Healthcare Information..., Project Planning, Strategic Planning, Program Management, Data Analysis, Leadership, Project Management, Insurance, Strategy, Business Process...
Education
Seton Hall University 2007 — 2009
MA
Central Michigan University 1991 — 1995
BSBA
Kaiser Permanente May 2015 - Present
Blue Shield of California January 2015 - May 2015
San Francisco Unified School District January 2015 - May 2015
The Berkeley Center for Health Technology January 2014 - May 2015
UC Berkeley School of Public Health: Center for Health Leadership January 2014 - May 2015
San Francisco Department of Public Health January 2014 - May 2015
Kaiser Permanente June 2014 - August 2014
The Greater Good Science Center January 2014 - June 2014
Eli Lilly and Company June 2008 - June 2013
Shin Han Middle School August 2006 - August 2007
Skills
Diabetes, Online Marketing, Social Media Marketing, Selling, Training, Sales Operations, Healthcare, Managed Care, Pharmaceutical Sales, Online Advertising, Marketing, Sales, Leadership, Email Marketing, Management, Digital Strategy, Lead Generation, Digital Marketing
Education
University of California, Berkeley 2013 — 2015
Master's Degree, MPH: Health Policy and Management
University of Wisconsin-Madison 2002 — 2006
History Major, Business Minor
Charles University in Prague
Study Abroad
Blue Shield of California September 2006 - Present
Blue Shield of California March 2001 - September 2006
Blue Shield of California January 1997 - April 2001
Skills
Data Quality, Data Management, Requirements Gathering, Data Governance, Business Intelligence..., Business Analysis, Dashboard, SAS Certified Base..., SQL, Unix, Microsoft Excel, Management, SharePoint, Requirements Analysis, Business Requirements, Insurance, Visio, Software Documentation, Vendor Management, Project Portfolio..., Cross-functional Team..., Leadership Development, SAS
Education
University of California, Davis 1973 — 1977
Bachelor's of Science, Biological Sciences
City College of San Francisco 1980 — 1982
Engineering
UC Berkeley Extension 1993 — 1995
Blue Shield of California November 2014 - September 2015
Cisco Systems November 2007 - October 2014
CTB McGraw Hill June 2004 - November 2007
Department of Defence September 2002 - June 2004
Sprint 1998 - 2002
Bernard C Harris Publishing 1997 - 1998
Service Merchandise 1996 - 1997
USAF 1991 - 1996
Skills
Program Management, Process Improvement, Product Lifecycle..., Management, Quality Management, Quality Assurance, Project Management, Lean Manufacturing, Manufacturing Operations, New Product..., Leadership, Vendor Management, Cross-functional Team..., Strategic Planning, Analysis, Team Building, Strategy, Classroom Instruction, Instructor-led Training
Education
Walden University
Ph.D., Management & Decision Sciences
Colorado State University
MBA, Management
University of Tennessee-Knoxville
BA, Political Science
bebe stores April 2015 - Present
Macy's July 2014 - January 2015
Macy's August 2013 - January 2014
Blue Shield of California November 2011 - March 2013
Blue Shield of California March 2009 - November 2011
Blue Shield of California March 2009 - November 2011
Blue Shield of California July 2008 - March 2009
iCrossing (via Crescent) August 2007 - April 2008
CityMint February 2007 - January 2008
AlterNet 2007 - 2007
Skills
E-commerce, Agile Methodologies, SDLC, Product Management, Vendor Management, Cross-functional Team..., Analytics, Program Management, Web Analytics, Project Management, User Experience, Product Development, Agile Project Management, Metrics, Process Improvement, SEO, Content Management, Information Architecture, Management, Stakeholder Management, Key Driver Analysis, Offshore Software..., Visio, Business Analysis, Scrum, Strategy, Cross-browser..., Registration, Search, Databases, Usability, Software Project..., Competitive Analysis, Business Requirements, MS Project, Requirements Gathering, Product Marketing, Analysis, Project Portfolio..., PMP, Strategic Planning, Integration, Website Development, Mobile Applications, Mobile Devices, Cloud Computing, Strategic Partnerships, Start-ups, digital in-store
Education
Champlain College 2007 — 2009
Master, Information Technology
New England Institute of Art 2002 — 2004
Bachelors, Multimedia
DePaul University 1987 — 1991
Bachleors, Art History
Monterey Institute of International Studies, Fisher Graduate School of International Business
MBA, International Business
Blue Shield of California September 2014 - Present
Blue Shield of California February 2006 - August 2014
Charles Schwab October 1998 - October 2005
Skills
Finance, Essbase, Financial Modeling, Hyperion Enterprise, Financial Analysis, Financial Reporting, Managerial Finance, Variance Analysis, Forecasting, Corporate Finance, Analysis, Financial Planning, Cross-functional Team..., Creativity, Strategic Thinker, Team Training, Redesign Core Functions, Recognizing Enterprise..., Simplifying the Complex, Microsoft Excel, Approachable, Welcoming, Seeking Knowledge, Meeting New Challenges, Management Go-To Person, Originating New...
Education
San Francisco State University
Bachelor of Science, Finance and Accounting
City College of San Francisco
Associate of Science, Accounting
Visa April 2012 - Present
Pacific Gas and Electric Company January 2011 - April 2012
Blue Shield of California April 2009 - September 2010
Charles Schwab January 2001 - January 2009
Charles Schwab January 1999 - January 2001
Franklin Templeton Investments January 1995 - January 1999
Pacific Gas & Electric 1991 - 1995
Skills
Computer Forensics, Litigation Support, Fraud Investigations, Fraud Prevention, Credit Card, Neural Networks, Risk Modeling, Investigation, Fraud Detection, Fraud, Financial Risk, Credit Cards, Risk Assessment, Analysis, Background Checks, Management, Financial Analysis, Internal Audit, Private Investigations, Strategy, Information Security, Information Security..., Forensic Analysis, Risk Management
Education
Notre Dame de Namur University 1997 — 1999
BS, Business Managment
College of San Mateo
Associate of Arts Degree, Music Theory-Composition
Abraham Lincoln 1982 — 1985
Blue Shield of California May 2001 - Present
Skills
Visio, Travel Arrangements, Outlook, Calendaring, Administrative..., Spreadsheets, PeopleSoft, Access, File Management, Lotus Notes, Fax, HIPAA, Software Documentation, Payroll, Calendars, Process Scheduler, Confidentiality, Accounts Payable, Accounts Receivable, Office Management, Invoicing, Expense Reports, Telephone Skills, Data Entry, Filing, 10 Key, Concur, Office Equipment, Office Administration, Process Improvement, Microsoft Office, Administrative..., Team Building
Education
San Francisco State University 1990 — 1992
Bachelor of Arts (BA), Film
College of San Mateo 1988 — 1990
Military Mom's Labor Support February 2012 - Present
Blue Shield of California January 2002 - March 2003
Pep Boys June 1999 - April 2000
Skills
Healthcare, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, General Administrative...
Education
Colorado Technical University-Online 2011 — 2012
Associate of Science (A.S.), Health/Health Care Administration/Management
Stevens-Henager College-Ogden 2009 — 2010
N/A, Medical Specialties
Childbirth International 2006 — 2007
Birth Doula Certification, Labor and Birth Doula
JEFFREY A. GOTTLIEB, Special Needs Attorney January 2002 - Present
Kamoroff & Associates - Special Education Law March 2008 - September 2009
Center for Community & Family Services (Head Start, Pre-School Services) August 2006 - February 2007
Blue Shield of California October 1995 - November 2001
Cedars-Sinai Medical Center June 1990 - October 1995
Presbyterian Intercommunity Hospital 1985 - 1990
Other Employment December 1974 - April 1985
Skills
Mediation, Public Speaking, Family Law, Special Education, Conservatorships
Education
Glendale University College of Law 1992 — 1996
J.D., Law
Carnegie Mellon University 1979 — 1981
M.S., Public Policy
University of California, San Diego 1974 — 1979
BA, Political Science
El Camino Real High School 1971 — 1974
Oakland Unified School District (OUSD) August 2012 - July 2015
Oakland Unified School District (OUSD) January 1995 - August 2012
Blue Shield of California April 1973 - April 1994
Skills
Project Management, Customer Service, Community Outreach, Staff Development, Team Building, Event Planning, Microsoft Word, Organizational..., Non-profits, Fundraising, Employee Relations, Microsoft Office, Microsoft Excel, Office Management, Outlook, Training, Leadership, Social Networking, Event Management, Management, Human Resources, Coaching, Program Management, Team Leadership, Policy, Nonprofits, Performance Management, Time Management, Leadership Development, Process Improvement
Education
City College of San Francisco 1969 — 1971
Infocrossing June 2010 - Present
Universal American December 2008 - June 2010
Citizens Choice Healthplan January 2008 - December 2008
Health Net March 2006 - January 2008
Blue Shield of California July 1997 - March 2006
Skills
Medicare Advantage, Health Insurance, HIPAA, Managed Care, Insurance, Medicare, Call Centers, Medicaid, Medicare Part D, HMO, Process Improvement, Sales, Team Building, PowerPoint, Health Policy, Business Development, Training, Provider Relations, Healthcare Industry, Administration, Strategic Planning, Healthcare Consulting, Business Analysis, System Administration
Education
College of the Canyons 1981 — 1984
Business
Ericsson-Mediaroom September 2014 - Present
Ericsson Mediaroom October 2013 - Present
Intel Corporation September 2012 - Present
Cal eConnect April 2011 - August 2012
Next Venture Consulting July 2010 - September 2011
NTRglobal August 2008 - April 2011
Symmetricom January 2005 - June 2008
Blue shield of california November 2004 - December 2006
Cisco Systems February 1999 - February 2004
TechSource 1995 - 1999
Skills
Employee Relations, Vendor Management, Project Management, Sales, Staff Retention, Onboarding, Sourcing, Human Resources, Full-life Cycle..., Strategic Sourcing, Internet Recruiting, Screening, Executive Search, Applicant Tracking..., Technical Recruiting, Talent Management, Interviews, Temporary Placement, Benefits Negotiation, Program Management, CRM, Coaching, Change Management, Leadership, Negotiation, New Hire Orientations, Business Development, Management, Start-ups, Training, Recruiting, Hiring, Strategy, Team Building, Temporary Staffing, College Recruiting, Staffing Services, Screening Resumes
Education
University of California, Berkeley 1982 — 1984
Human Resources
College of Alameda
Human Resources Management/Personnel Administration, General
Berkeley High
Blue Shield of California September 2012 - Present
Blue Shield of California February 2012 - August 2012
Blue Shield of California September 2009 - February 2012
Blue Shield of California June 2006 - September 2009
The Clorox Company 1998 - 2006
Skills
Information Security..., Information Security..., Information Security..., Risk Mitigation, Security Audits, Security Incident..., Information Security..., Security Architecture..., Security Engineering, Network Security, Computer Security, Application Security, IT Governance, Enterprise Architecture, SOX, HIPAA, Information Security, Sarbanes-Oxley Act, Risk Management, Governance, Penetration Testing, Disaster Recovery, Vulnerability Assessment, IT Audit, Security, CISSP, SAS70, ISO 27001, Security Awareness, PCI DSS, Business Continuity, SDLC, Vendor Management
Education
Colorado State University-Global Campus
Bachelor's degree, Information Technology Management with specialization in Cyber Security
Kiev State University of Economy
Marketing
Blue Shield of California January 2013 - Present
Blue Shield of California January 2009 - December 2012
Blue Shield of California July 2004 - December 2008
Blue Shield of California May 2002 - July 2004
Definity Health 2001 - 2002
MyWayHealth 2000 - 2001
Blue Shield of California 1995 - 2000
Booz Allen & Hamilton 1991 - 1995
Skills
Healthcare, Health Policy, Insurance, Health Insurance, Managed Care, Executive Management, Healthcare Management, Leadership, Management, Medicare, Marketing, Product Management, Analysis
Education
Oxford University 1989 — 1991
Master's degree, Philosophy, Politics and Economics
Plekhanov Institute of Economics 1989 — 1989
Economics
Colorado College 1984 — 1988
Bachelor of Arts (B.A.), International Political Economy
Blue Shield of California September 2014 - Present
Blue Shield of CA February 2000 - September 2014
Skills
Health Insurance, Employee Benefits, Medicare, Managed Care, Disability Insurance, SDLC, Account Management, Underwriting, Applicant Tracking..., Benefits Administration, Health Savings Accounts, Brokers, COBRA, Claim, Networking
Education
Cerritos College 1993 — 1997
Physicians Insurance February 2008 - Present
KPS Health Plans March 2001 - February 2008
The Regence Group October 1998 - March 2000
Premera Blue Cross January 1997 - October 1998
Blue Shield of California April 1988 - January 1997
Skills
Training, Insurance, Marketing Strategy, Marketing, Risk Management, Cross-functional Team..., Strategic Planning, CRM, Sales Management, Management, Sales Operations, Direct Sales, Selling, Forecasting, Customer Service
Education
Central Washington University
Education
Green River Community College
Liberal Arts
Regal Medical Group March 2007 - Present
Facey Medical Group June 2005 - March 2007
La Vida Medical Group April 2005 - May 2005
Regal Medical Group December 2000 - March 2005
Kaiser Permanente November 1999 - December 2000
Meridian Health Care Management, Inc April 1999 - November 1999
Blue Shield of California March 1997 - April 1999
Skills
Customer Service, Medicare, Healthcare, Provider Relations, Healthcare Consulting, HMO, Training, Claim, Network Development, Health Insurance, Microsoft Office, Microsoft Excel, Marketing Strategy, Data Entry, Medical Billing, Utilization Management, Credentialing, HIPAA, Health Policy, Medicaid, Insurance
Education
Centro Escolar University
Bachelor of Science, Tourism
Blue Shield of California September 2006 - Present
Hughes Electronics 1990 - 1991
Skills
Healthcare, Business Analysis, SDLC, Healthcare Information..., Infrastructure, Enterprise Architecture, Requirements Gathering, Visio, Software Documentation, Program Management
Education
Chabot College 1971 — 1974
Associate of Arts (AA), Business Data Processing
LHS 70 1966 — 1970
California Health and Wellness: Centene Corporation June 2013 - Present
Health Net 2005 - June 2013
Blue Shield of California 1990 - 2005
Skills
Business Process..., Healthcare, Healthcare Management, Medicare, Utilization Management, Medicaid, Leadership, Managed Care, Hospitals, Program Management, Health Policy, Budgets, Case Managment, Change Management, Clinical Research, Disease Management, HIPAA, Health Insurance, Healthcare Consulting, Healthcare Industry, Healthcare Information..., Management, Nonprofits, Nursing, Physician Relations, Process Improvement, Provider Relations, Quality Improvement, Revenue Cycle, Strategic Planning
Education
Chapman University
Masters, Health Administration
Blue Shield of California November 2006 - Present
Color Tech Corporation June 2004 - November 2006
Eastwind Graphics September 1987 - June 2004
Olympian Graphics 1986 - 1988
Eastwind Printers 1982 - 1986
Skills
Packaging, Offset Printing, Digital Printing, Pre-press, Print Production..., Print Production, Production, Direct Mail, Offset, Purchasing, Negotiation, Account Management, Procurement, Process Improvement, Finishing, Print Management, Graphic Design, Print, Wide Format Printing, Brochures, Finish, Advertising, Direct Marketing, Email Marketing, Project Management, Adobe Creative Suite, Integrated Marketing, Trade Shows, Collateral, Catalogs, Graphics, Marketing Communications, Corporate Branding, Creative Direction, Budgets, Creative Services, Brand Development, Banners, Multi-channel Marketing, Corporate Gifts, QuarkXPress, B2B, Mac, Publishing, Brand Management, Branding & Identity
Education
City College of San Francisco
Associate's Degree, Graphic Communication (fka Printing Technology)
Brunswick Group March 2014 - Present
Brunswick Group August 2008 - March 2014
Blue Shield of California June 2006 - July 2008
NARAL Pro-Choice America July 2003 - August 2005
AOL 1999 - 2003
U.S. Senator Ron Wyden February 1997 - July 1999
Clinton/Gore '96 - Michigan Coordinated Campaign 1996 - 1996
The White House 1993 - 1994
Clinton for President 1991 - 1992
Skills
Leadership, Strategic Communications, Public Affairs, Health Policy, Crisis Communications, Media Relations, Policy, Reputation Management, Social Media, Corporate Communications, Crisis Management, Message Development, Marketing, Speech Writing, Campaigns, Public Relations, Public Policy, Politics, Editing, Press Releases, Corporate Social..., Spokesperson, Nonprofits, Government, Political Campaigns, Coalitions, Internal Communications, Political Communication, Communications Planning, Communication Training, Grassroots Organizing, Messaging, Investor Relations, Legislative Relations, Thought Leadership, Stakeholder Engagement, Reputation
Education
Colgate University 1985 — 1989
BA, Philosophy
Pleasantville High School
Blue Shield of California April 2014 - Present
Blue Shield of California April 2012 - April 2014
General Dynamics, Inc September 2009 - March 2012
American Express, Inc August 2005 - March 2009
Team Health, Inc January 2001 - January 2005
SIRS Mandarin, Inc. March 2000 - March 2001
Skills
Training Delivery, Training, Blended Learning, Learning Management..., Project Management, Technical Writing, SnagIt, Software Documentation, Process Improvement, ADDIE, Technical Training, Employee Training, Performance Improvement, Change Management, Distance Learning, Adult Education, Task Analysis, Visio, SharePoint, Leadership Development, Procedure Development, PMP, Curriculum Design, Technical Documentation, Performance Management, Requirements Analysis, Adult Learning Theory, Business Analysis, Organizational Learning, Organizational..., Knowledge Management, Quality Assurance, MS Project, Dreamweaver, Multimedia, Instructional Technology, Performance Consulting, Training Needs Analysis, Content Development, Human Performance, Virtual Teams, Organizational..., Job Aids, Adobe Fireworks, Metrics, Curriculum Development, Team Leadership, Onboarding, PMO, Web Design
Education
Capella University
Master of Science, Instructional Design and Online Learning
Florida Atlantic University
New Horizons Computer Learning Center
University of Maryland, College Park
Bachelor's Degree, Psychology
Blue Shield of California October 1999 - Present
Intermountain Distribution March 1994 - October 1999
Skills
Health Insurance, Employee Benefits, Account Management, Claims Resolution, Claims Management, Customer Service, Customer Retention, Microsoft Office, Insurance, Brokers, Health Care Reform, Life Insurance, PPO, Sales, Sales Presentations, Group Insurance, Group Medical, Management, Visio, Disability Insurance, HMO, Health Savings Accounts, Medicare, Process Improvement, Claim, Open Enrollment, Managed Care, Workers Compensation, COBRA, Term Life Insurance, Long-term Care, Medicare Part D, Underwriting, Benefits Administration, Flexible Spending...
Education
College of the Sequoias 1980 — 1981
Business Administration and Management, General
Cuesta College 1978 — 1979
Building Trades and Business Management
Blue Shield of California November 2014 - Present
Aetna November 2013 - August 2014
MetLife June 2007 - November 2013
Young & Rubicam 2003 - 2007
Skills
Integrated Marketing, Digital Marketing, Advertising, Marketing Communications, Interactive Marketing, Digital Strategy, Online Advertising, Direct Marketing, Media Planning, Marketing Strategy, Social Media Marketing, Creative Strategy, Brand Management, Creative Direction, Strategic Communications, Marketing, B2B, Corporate Branding
Education
City University of New York 2002 — 2004
Bachelor of Science, CUNY BA Program, Advertising and Public Relations
American Management Association
Advanced course in Strategic Marketing
Blue Shield of California August 2010 - Present
Blue Shield of California October 2008 - July 2010
Seyfarth Shaw LLP October 2005 - May 2008
Jackson Lewis, LLP July 2003 - February 2005
Law Offices of Stephen J. Kennedy February 1992 - February 2000
Education
Capella University 2010 — 2012
MBA, HR Specialization
Capella University 2004 — 2009
BS, HR Specialization
2009
Bachelor of Science, Business Administration; Human Resource Management
Capella University
Masters, Business Administration; Human Resource Management
Capella University
Aetna, INC. March 2006 - September 2007
Uniprise November 2004 - August 2005
Blue Shield of California December 2002 - November 2004
St. Luke's Sub Acute Hospital May 2002 - October 2002
Blue Shield June 2000 - May 2002
Skills
HMO, Insurance, Health Savings Accounts, Healthcare, Brokers, Strategic Planning, Outlook, Health Insurance, Employee Benefits
Education
Capella University 2009 — 2013
BS, Business Administration
Chabot College 2002 — 2002
General Education
Blue Shield of California July 2015 - Present
ATS Products Inc October 2012 - July 2015
WebEx July 2012 - September 2012
Hewlett-Packard May 2010 - May 2012
Cisco Systems September 2009 - April 2010
Citibank Berhad December 2008 - February 2009
Skills
Microsoft Excel, Microsoft Word, PowerPoint, VBA, Bahasa Malaysia, Mandarin, JMP, Cantonese, Financial Modeling, Financial Analysis, Cost Management, Business Strategy
Education
University of California, Davis - Graduate School of Management 2012 — 2015
Master of Business Administration (MBA), Finance
Charles Sturt University 2006 — 2009
Bachelor of Business, Finance
Bankers Life and Casualty April 2000 - Present
Blue Shield of California 1999 - 2010
The Home Depot 1989 - 1997
Education
College of San Mateo 1988 — 1989
The Home Depot January 2015 - Present
Blue Shield of California 2011 - 2012
Skills
Interior Design, Architectural Modeling, Hand Drafting, AutoCAD, Revit, Space planning, SketchUp, Microsoft Office 2010
Education
College of the Canyons 2006 — 2011
Associate of Science (A.S.), Architectural Drafting and Architectural CAD/CADD
Los Angeles Mission College
Associate of Arts (A.A.), Interior Design
Filice Insurance June 2013 - Present
Sitzmann Morris & Lavis July 2011 - June 2013
Sitzmann Morris & Lavis January 2006 - July 2011
Blue Shield of California November 1999 - June 2005
Skills
Employee Benefits, Health Insurance, Benefits Administration, Insurance, Employee Relations, Human Resources, Account Management, HRIS, Customer Service, Outlook, Claim, Call Centers, Sales
Education
City College of San Francisco
Biological Sciences Certificate, Zoology/Animal Biology
Provident Credit Union July 2010 - Present
Blue Shield of California May 2008 - July 2010
Greater Bay Bank September 2001 - April 2008
AT&T Broadband November 1998 - July 2001
Washington Mutual Bank April 1992 - November 1998
Westamerica Bank September 1991 - April 1992
Citibank May 1984 - August 1991
Skills
Process Improvement, Banking, Strategic Planning, Vendor Management, Risk Management, Call Center, Customer Service, Change Management, Loans, Microsoft Excel, Call Centers, Human Resources, Team Building, Training, Leadership, Sales, Management
Education
San Francisco State University 1983 — 1988
MBA, Business Administration
Sacramento State University 1981 — 1983
Bachelor of Science (B.S.), Business Administration
College of San Mateo 1979 — 1981
Associate in Arts
Blue Shield of California September 2014 - Present
Progress Software October 2013 - September 2014
salesforce.com November 2012 - September 2013
Vendini August 2009 - November 2012
Zinio LLC October 2007 - August 2009
Workstation and Microcomputer Facilities UC Berkeley December 2004 - August 2007
Skills
Technical Writing, Customer Service, Microsoft Office, Customer Satisfaction, FrameMaker, Photoshop, SnagIt, Camtasia, FastStone Capture, Social Media, Sales, Social Media Marketing, Social Networking, SaaS, Project Management, Communication, Marketing Communications
Education
University of California, Berkeley 2003 — 2006
Bachelor's degree, Anthropology
City College of San Francisco 2001 — 2003
NA, General Studies
Eugene Jung Consulting, Inc. November 1991 - Present
Blue Shield of California November 1991 - Present
Chemical Bank January 1981 - January 1991
United States Air Force April 1970 - November 1973
Skills
Programming, Systems Analysis, Technical Project..., SDLC, Health Insurance, Business Requirements, Requirements Analysis, Medicaid, Business Analysis, Process Improvement, Integration, Software Documentation, Access, Requirements Gathering, HIPAA, ETL, Vendor Management, Health Policy, Managed Care, Visio, Healthcare Information..., SOA, Medicare, Business Intelligence, Enterprise Architecture, Data Analysis, PMO, Data Warehousing, Data Modeling
Education
City University of New York-Herbert H. Lehman College 1968 — 1979
BA, Psychology
Brooklyn Technical High School 1964 — 1968
Blue Shield of California February 2010 - Present
Hewlett-Packard August 2009 - February 2010
Skills
Business Analysis, Visio, SDLC, Systems Analysis, Process Improvement, Requirements Analysis, Change Management
Education
Central Michigan University 2001 — 2006
Bachelor of Science (BS), Business Administration and Management, General
Blue Shield of California October 1993 - Present
Blue Shield of California November 1991 - June 2008
Mercy General Hospital January 1986 - June 1992
Skills
Medicare, Health Insurance, Management, HIPAA, Quality Improvement, Insurance, HMO, Leadership
Education
Chapman University 2003 — 2006
Bachelor's degree, Health Science
Sacramento City College 1980 — 1985
Associate's degree, Registered Nursing/Registered Nurse
AAA NCNU Insurance Exchange June 2012 - August 2012
UC Berkeley Department of Agricultural and Resource Economics March 2012 - May 2012
UC Berkeley Student Learning Center January 2011 - December 2011
Blue Shield of California May 2011 - August 2011
Education
University of California, Berkeley 2010 — 2013
B.A.
City College of San Francisco 2009 — 2009
Galileo Academy of Science and Technology 2005 — 2009
Diploma
John Diedrick Consulting 2011 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2006 - August 2010
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 1996 - June 2006
Blue Cross Blue Shield of Illinois 1990 - 1996
Blue Shield of California 1985 - 1990
Blue Cross Blue Shield of Michigan 1983 - 1985
Blue Cross Blue Shield Association 1977 - 1983
Skills
Sales Management, Managed Care, Insurance Pricing, Growth Strategies, Health analytics, Product Development, Channel Relationship..., Provider Reimbursement..., Managing Complex Sales, Insurance Underwriting, Market Research, P&L Analysis, Forecasting, Actuarial Training, Product Lifecycle..., Incentive/Reward...
Education
Carroll College 1973 — 1977
Bachelor of Science (BS), Math, Spanish
University of Madrid 1974 — 1975
Visa April 2015 - Present
Blue Shield of California December 2014 - March 2015
Fireman's Fund Insurance Company August 2012 - November 2014
Ausgrid September 1999 - June 2012
New South Wales Supply November 1993 - August 1999
Exxon Chemical, Australia February 1987 - August 1989
Edgell Birds Eye March 1985 - January 1987
Skills
Strategic Sourcing, Procurement, Supply Chain Management, Category Management, Process Improvement, Tenders, RFT, RFQ, RFI, Supplier Management, Contract Management, Cost Reduction, Vendor Management, Vendor Relations, Contract Negotiation, Sourcing, Supply Chain, Cross-functional Team..., Purchasing, Spend Analysis, Negotiation, Sourcing & Procurement, eSourcing, E-procurement, Supplier Evaluation, Supplier Negotiations, Stakeholder Management, Leadership, Supplier Development, Business Strategy, Management, Operations Management, Supplier Negotiation, Supply Management, Business Process..., Continuous Improvement, Global Sourcing, Strategy, Change Management, Materials Management, Outsourcing, MRP, Purchase Management, Government Procurement, SAP, Logistics
Education
Charles Sturt University 1990 — 1993
Master of Business
Charles Sturt University 1981 — 1985
Bachelor of business
UPS December 1975 - Present
Blue Shield of California 1972 - 1975
Skills
Transportation, Trucking, Freight, Logistics, Dispatching, Shipping, DOT regulations
Education
City College of San Francisco
Associate of Arts (A.A.), Public Health
San Francisco State University
Health Services/Allied Health/Health Sciences, General
Blue Shield of California April 2012 - Present
AmeriChoice April 2011 - March 2012
UnitedHealth Group September 2007 - March 2011
MVP Health Care September 2006 - September 2007
Education
HarvardX 2014 — 2014
HarvardX: PH210x United States Health Policy
Harvardx 2014 — 2014
Innovating in Healthcare (IHC) BUS5.1x
Cochin University of Science and Technology 2002 — 2006
Bachelor of Technology (BTech), Computer Engineering
St.Joseph's
High School
Blue Shield of California October 2009 - Present
Education
Charter Oak State College 2012 — 2013
Bachelor of Science (BS), Business Administration
Robert Half March 2015 - Present
Year Up March 2013 - January 2014
Blue Shield of California March 2013 - January 2014
Skills
SDLC, User Acceptance Testing, Test Planning, Software Quality..., Quality Assurance, Regression Testing, Manual Testing, JIRA, Testing, Databases, Test Cases, Business Requirements, Quality Center, Black Box Testing
Education
City College of San Francisco 2013 — 2014
Year Up Bay Area 2012 — 2014
Computer Networking and Information Technology
Blue Shield of California May 2014 - Present
Walgreens September 2012 - Present
Skills
Pharmacy, Microsoft Office, Leadership, Healthcare, Customer Service, Training, Strategic Planning, Team Building, Public Speaking, Project Management, Managed Care, HIPAA, Data Entry, Outlook, Time Management, Microsoft Excel, PowerPoint, Healthcare Information..., Medicare
Education
DeVry University 2013 — 2014
Bachelor of Science (B.S.), Health Services Management
Carrington College California-Sacramento 2010 — 2011
Associate of Science (A.S.), Pharmacology
Blue Shield of California October 2011 - Present
Sacramento County Sheriff's Department July 2003 - October 2011
Skills
Corporate Events, Event Planning, Event Management, Employee Engagement, Community Outreach, Program development, Volunteer Management, Volunteer Recruiting, Volunteer Training
Education
Southern New Hampshire University 2015 — 2017
MBA in spring 2017, MBA w/certificate in Non-profit leadership
Colorado State University-Global Campus 2013 — 2015
Bachelor of Applied Social Science, Social Sciences