Blue Shield of California
Industry: Not-for-profit organization
DescriptionBlue Shield of California is a health plan provider founded in 1939 and based in San Francisco, California. The organization serves over 4 million health plan members and nearly 65,000 physicians across the state. Blue Shield of California was founded by the California Medical Association. Members: 4 million Headquarters: San Francisco, California, United States CEO: Paul Markovich (1 Jan 2013–) Number of employees: 6,800 Parent organization: California Physicians' Service Subsidiary: Cumulus Holding Company, Inc.
Blue Shield of California List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Shield of California. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Blue Shield of California Salaries. You can even request information on how much does Blue Shield of California pay if you want to. Learn about salaries, pros and cons of working for Blue Shield of California directly from the past employees.
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3,516 Blue Shield of California employees in database. Find out everything there's to know about Blue Shield of California employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Shield of California Employees
John Muir Health October 2014 - Present
Cigna January 2008 - October 2014
Brown & Toland Physicians 2006 - 2008
Blue Shield of California 1999 - 2005
Prudential Healthcare 1997 - 1999
Skills
Health Policy, Provider Relations, Healthcare Industry, PPO, Healthcare Management, Healthcare, Managed Care, Medicaid, Revenue Cycle, Health Insurance
Education
California State University-Northridge
Bachelor of Science (B.S.), Health Administration
Blue Shield of California April 2015 - Present
Oasis Int'l November 2007 - Present
Oasis Int'l January 2010 - April 2015
Colombia Direct Group February 2013 - October 2013
Oasis Int'l August 2006 - November 2007
Oasis Int'l March 2003 - August 2006
Skills
Project Management, Strategy, Business Development, Management, Environmental Consulting, Process Design, Project Design, Environmental Compliance, Analytical Skills, Remediation, Groundwater, Program Management, Federal & State..., Strategic Thinking, GIS, Soil, Water, Budget Proposals, CERCLA, Environmental Impact..., Groundwater Remediation, Phase I, Organizational Culture, Social Media, Environmental Awareness
Education
California State University-Sacramento 2009 — 2011
Master’s Degree, MBA
University of California, Santa Barbara 2002 — 2006
B.A., Business Economics; Geography; Spanish
Blue Shield of California May 2014 - Present
Zenith Insurance Company (United States) June 2010 - March 2014
Dr. David J. Rudolph Orthodontics, DDS, MS, PhD July 2009 - June 2010
Mimis Cafe January 2008 - July 2009
California State University, Northridge August 2004 - May 2009
Skills
Insurance, Workers Compensation, Health Insurance, Vendor Management, Business Analysis, Process Improvement, Customer Service, Public Speaking, Policy, Leadership, Process Scheduler
Education
California State University-Northridge 2004 — 2009
Bachelor's Degree, Business Administration - Management
State of California November 2014 - Present
Blue Shield of California April 2014 - November 2014
Education
Lawrence Drivon School of Law - Humphreys College 2009 — 2012
Juris Doctorate, Law
California State University-Sacramento 2004 — 2007
Bachelor of Applied Science (B.A.Sc.), Criminal Justice and Corrections
Cognizant Technology Solutions January 2015 - Present
SourceHOV January 2014 - January 2015
Bank of the West April 2010 - December 2013
Blue Shield of California June 2008 - May 2010
Washington Mutual July 2003 - May 2008
Wamu 2003 - 2008
Capitol Commerce Mortgage Company January 2003 - June 2003
Wachovia November 2000 - August 2002
The Money Store January 2000 - June 2000
Education
University of the Pacific - McGeorge School of Law 1994 — 1997
Juris Doctorate
California State University-Sacramento 1989 — 1993
Washington Lee High School 1985 — 1989
American School of Niamey 1983 — 1985
Flyers Energy February 2015 - Present
Blue Shield of California February 2014 - February 2015
E Center June 2011 - February 2014
Engineer Mechanical Contractor, Inc. / Evolution Air, Inc. July 2007 - April 2011
Rampart Enterprises, Inc July 2007 - October 2009
The Home Depot February 2005 - July 2007
Skills
Employee Benefits, Benefits Administration, Employee Relations, Workers Compensation, HRIS, Human Resources, Collective Bargaining, Union & Non-Union..., Nonprofits, Performance Management, Leave of Absence..., FMLA, CFRA, Interviews, ADA compliance, Crystal Reports, Labor Contract..., Safety Compliance, OSHA 30-Hour, Microsoft Office..., Leadership, Accounts Receivable, Payroll, Inventory Management, Merchandising, Training, Performance Appraisal, Employee Handbooks, Recruiting, EEO, Organizational..., Talent Acquisition, Management, New Hire Orientations, Policy, Temporary Placement, Employment Law, Personnel Management, Internet Recruiting, Onboarding, Hiring, Talent Management, Open Enrollment, Team Building, COBRA, Various HRIS Systems..., Microsoft Office..., Healthcare, Leave of Absence
Education
California State University-Sacramento
Bachelor of Science
Saratoga High School
Blue Shield of California March 2011 - Present
Hewlett-Packard April 2005 - March 2011
World of Good Tastes, Inc. January 2001 - April 2005
Skills
Forecasting, Financial Analysis, Process Improvement, Financial Modeling, Budgets, Essbase, Financial Reporting, Strategic Planning, Business Planning, Hyperion Enterprise, Financial Accounting, Business Intelligence, Business Process..., Strategic Financial..., Finance, Analysis, Business Analysis, Cross-functional Team..., Financial Planning, Management, Program Management
Education
California State University-Sacramento 1992 — 1997
BS, Business Administration
Liberty Executive Admin, Inc. July 2014 - May 2015
GALLINA LLP January 2014 - March 2014
Ledgers December 2000 - January 2014
Woodland Door & Millwork, Inc. September 2006 - December 2008
Blue Shield of California April 1999 - May 2000
Blue Shield of California February 1997 - April 1999
Blue Shield of California December 1995 - January 1997
Skills
Accounting, Financial Reporting, Accounts Payable, Account Reconciliation, General Ledger, Accounts Receivable, Microsoft Excel, QuickBooks, Financial Accounting, Auditing, Bookkeeping, Microsoft Office, Financial Analysis, Payroll, Journal Entries
Education
California State University-Sacramento 2012 — 2014
Bachelor's degree, Accounting, A
Health Net November 2012 - Present
Kaiser Permanente September 2008 - November 2012
Blue Shield of California December 2008 - July 2010
Skills
Health Education, Health Promotion, Public Health, Wellness, Program Development, Nutrition, Program Evaluation, Community Outreach, Prevention, Wellness Coaching, Fitness, Grant Writing, Community Health, Public Speaking, Nonprofits, Healthcare, Nutritional Counseling, Nutrition Education, Cpr Certified, Volunteer Management, Strength Training, Weight Management
Education
San Jose State University 2009 — 2011
Master of Public Health (MPH), Health Services/Allied Health/Health Sciences, General
CSU Sacramento 1999 — 2002
Bachelor of Science (BS), Kinesiology and Exercise Science
Blue Shield of California September 2008 - Present
Sacramento Bee (McClatchy) June 2005 - December 2007
IAFCI, International Association of Financial Crimes Investigators January 2004 - September 2005
USA Consolidated Travel Group February 2000 - June 2005
Skills
Product Management, Agile Methodologies, Cross-functional Team..., SDLC, Product Marketing, Strategy, Vendor Management, User Experience, Program Management, Analytics, Product Development, Production Support, Business Requirements, Leadership, Mobile Devices, Competitive Analysis, E-commerce, Product Requirements, Management, Databases, Testing, Project Portfolio..., Marketing Communications, Product Strategies, Web Analytics, Marketing Strategy, Enterprise Software, Marketing, Integration, SaaS, Content Management, Strategic Partnerships, Online Advertising, Business Development, Software Project..., Business Intelligence, Requirements Gathering, Agile Project Management, Project Planning, Cloud Computing, Agile & Waterfall..., Requirements Analysis, Usability Testing, Waterfall, Business Analysis, Roadmap Creation, User Acceptance Testing, Healthcare
Education
California State University-Sacramento
Bachelor of Science, Business Administration; Strategic Management
Blue Shield of California October 2004 - Present
Franchise Tax Board November 1999 - July 2003
Skills
Business Analysis, Process Improvement, Data Analysis, Medicare, Project Management, SDLC, HIPAA, Call Centers, Visio, Employee Benefits, Health Insurance, Managed Care, Microsoft Excel, Access, Requirements Gathering, Insurance, MS Project, Business Requirements
Education
California State University-Sacramento 2000 — 2004
BA, Psychology
Blue Shield of California September 2014 - Present
American Cancer Society, Cancer Action Network January 2012 - September 2014
California Primary Care Association November 2008 - January 2012
PacifiCare, UnitedHealth Group January 2007 - October 2008
PacifiCare Health Systems November 2006 - January 2007
Skills
Legislation, Legislative Relations, Policy, Government, Healthcare, Public Policy, Coalitions, Policy Analysis, Health Policy, Grassroots Organizing, Community Outreach, Legislative Research, Grants, Political Campaigns, Politics, Strategic Communications, Community Organizing, Political Science, Public Speaking, Nonprofits, Political Communication, Grant Writing, Public Health, Program Management, Program Evaluation, Program Development, Event Planning, Volunteer Training, Governmental Affairs, Event Management, Policy Research, Social Media, Health Equity, Community Development, Volunteer Management, Fundraising, Public Affairs, Legislative Affairs
Education
California State University-Sacramento 2004 — 2008
BA, Social Science
Rancho Cotate HS 2001 — 2004
Blue Shield of California August 2014 - Present
Skills
Health Insurance, Business Analysis, Customer Service, Employee Benefits, Insurance, Managed Care, Vendor Management, Medicare, Process Improvement, SDLC, Visio
Education
California State University-Sacramento 1987 — 1989
Bachelor's degree, Marketing
Blue Shield of California 2014 - 2014
Pacific Gas and Electric Company 2012 - 2013
Pacific Gas and Electric Company 2008 - 2013
Pacific Gas and Electric Company 2007 - 2008
Kaiser Permanente 2005 - 2007
AT&T 2000 - 2005
AT&T 2000 - 2005
AT&T 1998 - 1999
Skills
Training Skills, Metrics, Contract Recruitment, Human Relations, PHR, Taleo, Performance Management, People Skills, Training, Applicant Tracking..., Process Improvement, Onboarding, Recruiting, SPHR, Interviews, HRIS, Human Resources, Personnel Management, PeopleSoft, Employee Benefits, Organizational..., Talent Acquisition, Vendor Management, New Hire Orientations, Deferred Compensation, Temporary Placement, Leadership, Workforce Planning, College Recruiting, Hiring, Talent Management
Education
PHR 2008 — 2014
Human Resources Management/Personnel Administration, General
PG&E Academy 2009 — 2009
Six Sigma yellow belt
UC Berkeley Extension 2000 — 2003
Human Resources
California State University-Sacramento 1985 — 1989
Bachelor of Science, Biodynamics
SunGard K-12 February 2015 - Present
Redwood City School District November 2013 - February 2015
Nevada Joint Union High School District January 2004 - October 2013
Nevada Joint Union High School District March 1995 - January 2004
Nevada County Superintendent of Schools Office June 1993 - June 1995
Blue Shield of California January 1992 - June 1994
United States Marine Corps October 1987 - January 1992
Skills
Technology Integration, Technology Management, Administration, Educational Technology, Network Administration, System Administration, Server Administration, Instructional Technology, Network Security, Network Engineering, Network Architecture, Network Design, Virtualization, Cisco Certified, Nortel Networks, Microsoft Technologies, Active Directory, Strategic Planning, Program Management, DNS, Cloud Computing, Networking, Disaster Recovery, Cisco Technologies, Security, Information Technology, SAN, Help Desk Support, IT Management, VMware ESX, Leadership, Management, IT Operations, Change Management, VMware, Storage Area Networks, System Deployment, Google Apps, Citrix, Microsoft Exchange, Integration, Group Policy, Data Center, Wireless Networking, Firewalls, VMware Infrastructure, Servers, LAN-WAN, HP, VPN
Education
California State University-Sacramento 1993 — 1995
Data Processing, Nevada County Superintendent of Schools
Combined Worksite Solutions August 2014 - Present
Blue Shield of California October 2002 - August 2011
Skills
Workers Compensation, Health Savings Accounts, Insurance, Life Insurance, Health Insurance, Disability Insurance, Managed Care, Brokers, Underwriting, Self-funded, Employee Benefits, Sales, Medicare, Long-term Care, Term Life Insurance
Education
California State University-Northridge 1982 — 1988
Bachelor of Arts (B.A.), Political Science and Government, 3.45
California State University-Northridge
Bachelor of Arts (B.A.) - Political Science
Franklin Templeton Investments September 2013 - Present
Blue Shield of California June 2011 - September 2013
Blue Shield of California 2010 - September 2011
Hewlett-Packard April 2009 - July 2010
United Shipping Solutions November 2008 - February 2009
Skills
Program Management, Change Management, Management, Project Management, Operations Management, Process Improvement, Data Analysis, Strategy, Sales Operations, Business Analysis, Enterprise Software, Vendor Management, Leadership, Sales, Health Insurance, Cross-functional Team..., Team Building, Business Process..., Team Management, Team Leadership, Coaching, Call Centers, Direct Sales, Customer Satisfaction, Account Management, German, German Translation, Technical Project..., SDLC, Customer Service
Education
California State University-Sacramento 2003 — 2008
BS, International Business, German
Jesuit Highschool 1999 — 2002
High School Diploma
Premier Access Dental and Vision October 2013 - Present
Blue Shield of California 2008 - 2011
Skills
Customer Service, Insurance, Health Insurance, Cold Calling, Employee Benefits, Customer Retention, Leadership, Call Centers, Managed Care, Training, Outlook, Customer Satisfaction, Data Entry, Sales, Team Building, Benefits Administration, Social Media, Social Media Marketing, Access, Process Improvement, Recruiting, Time Management, Microsoft Excel, Sales Management
Education
California State University-Sacramento 2006 — 2009
Bachelor's degree, Criminal Justice
University of California, Santa Cruz 2004 — 2006
oak ridge
oak ridge
Personal leave of abscence July 2007 - Present
Franklin Templeton Investments November 2005 - March 2007
Positive Resources May 2003 - February 2005
Blue Shield of California July 2002 - April 2003
JPMorgan Chase June 1998 - November 2001
Skills
RoboHelp, Microsoft Access, Microsoft Excel, Microsoft Project, Microsoft Visio, Microsoft Word, Microsoft PowerPoint, Actuate Reporting, Web Development, Website Development, Web Editing, Databases, Project Management, Business Requirements, Newsletters, Writing, Marketing, Software Project..., Access, CSS, HTML, MS Project, Online Marketing, Visio, Customer Service
Education
CSU Sacramento 1989 — 1992
Bachelor's degree, Journalism, 3.8
CGI September 2013 - Present
KPMG February 2013 - August 2013
Blue Shield of California August 2012 - February 2013
UC Davis Medical Center February 2012 - August 2012
Sutter Health May 2011 - February 2012
Mainstay Business Solutions February 2007 - March 2008
Consulting Services May 2004 - January 2007
Autodesk, Inc. January 2002 - April 2004
Autodesk, Inc. January 2000 - January 2002
Autodesk, Inc. 1996 - 2000
Skills
Program Management, Human Resource, Technical Development, Management, Vendor Management, CRM, Team Building, Organizational..., Team Leadership, Recruiting, Management Consulting, Coaching, Human Resources, Project Management, Strategic Planning, Strategy, Technology Product..., Business Process..., Account Management, New Business Development, Start-ups, Software Documentation, Visio, Event Management, Business Development, Contract Negotiation, Budgets, Marketing, Data Analysis, Consulting, Project Planning, Team Management, PMP, SDLC, Enterprise Software, Product Development, Professional Services, Analysis, Project Portfolio..., Outsourcing, Software Project...
Education
California State University-Sacramento
B.S., Career Technical Studies, graduated Cum Laude
Blue Shield of California December 2010 - Present
Kaiser Permanente IT December 2009 - December 2010
Intuit November 2003 - October 2009
Cisco Systems September 2001 - November 2003
Explere, Inc. April 2000 - August 2001
DMR, une division de Fujitsu Conseil (Canada) inc. March 1999 - April 2000
DMR, une division de Fujitsu Conseil (Canada) inc. March 1999 - April 2000
Compaq/Digital Equipment March 1997 - March 1999
Compaq/Digital Equipment March 1997 - March 1999
Navistar International March 1992 - March 1997
Skills
Business Analysis, Data Modeling, Data Management, Requirements Analysis, Program Management, Business Intelligence, Data Warehousing, Integration, SharePoint
Education
California State University-Sacramento 1980 — 1985
B.S.
CalNonprofits Insurance Services February 2015 - Present
Monterey Bay Aquarium May 2012 - Present
CalNonprofits Insurance Services October 2012 - Present
Health Net 2011 - 2012
Blue Shield of California 1996 - 2010
Health Net 1991 - 1996
Skills
Strategic Account..., Employee Benefits, Retiree Benefits, Consultative Selling, Consumer Directed..., Group Health Product..., Vendor Management, Business Case..., Team Building, Competitive Analysis, Funding Arrangements, Health Insurance, Account Management, Funding, Product Marketing, Product Development, Health Savings Accounts, Product Management, Insurance, Strategy, Selling, HMO, Program Management, Cross-functional Team..., Managed Care, Sales, Sales Operations, Business Case, Leadership, Business Planning, Sales Management, Training
Education
California State University-Sacramento
Bachelor of Science, Business Administration, Marketing and Communications
Intl Foundation EE Benefit Plans/Wharton School of Business
CEBS, Employee Benefits
Blue Shield of California May 2012 - Present
Turning Point of Central California, Inc. March 2008 - August 2009
Skills
Access, Performance Management, Team Building, Microsoft Excel, Strategic Planning, Customer Service, Organizational..., Microsoft Office, PowerPoint, Business Analysis, Microsoft Word, Research, Process Improvement, Data Analysis, Leadership, Outlook
Education
California State University-Sacramento 2009 — 2011
Bachelor's Degree, Business Administration with a concentration in Management
College of the Sequoias 2002 — 2006
Associate of Arts (AA), Liberal Arts
Tulare Union High School
Medivation May 2014 - Present
Boehringer Ingelheim March 2013 - May 2014
Regent Square Specialty Pharmacy July 2012 - March 2013
OSI Pharmaceuticals May 2005 - June 2012
Johnson & Johnson February 2001 - May 2005
Blue Shield of California November 1999 - February 2001
PacifiCare Health Systems February 1997 - November 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Outlook, Photoshop, Teaching, HTML, Budgets, Public Speaking, C++
Education
California State University-Northridge 1988 — 1995
Bachelor's degree, Political Science and Government
Blue Shield of California August 2014 - Present
Blue Shield of California July 2011 - August 2014
Blue Shield of California 2010 - 2011
Blue Shield of California February 2009 - February 2010
Blue Shield of California July 2007 - February 2009
Markstein Beverage January 2004 - July 2007
Markstein Beverage January 2003 - January 2004
Skills
SDLC, Business Analysis, Business Architecture, Business Process..., Enterprise Architecture, Business Requirements, Team Leadership, Product Management, Agile Application..., Product Development, Product Design, Management, Testing, Training, Vendor Management, Cross-functional Team..., Project Management, Leadership, Requirements Analysis
Education
California State University-Sacramento 1996 — 2001
B.S. Business Administration, M.I.S.
Blue Shield of California September 2014 - Present
Blue Shield of California March 2014 - September 2014
Blue Shield of California October 2011 - March 2014
Spherion Professional Services June 2011 - October 2011
Yama Sushi April 2010 - June 2011
Senior Softball USA October 2009 - March 2010
CMI, LLC July 2008 - October 2009
RE/Max Gold July 2007 - October 2009
Fat's Asia Bistro November 2005 - September 2007
Embassy Suites Sacramento 2003 - 2004
Skills
Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, Event Planning, Policy, Customer Satisfaction, Budgets, Data Entry, Process Scheduler, Public Speaking, Sales, Training, Employee Relations, Human Resources, Team Building
Education
California State University-Sacramento 2006 — 2009
Bachelor of Science, Business Administration
California State University Sacramento
B.S. Business Administration, Marketing and International Business concentrations
Blue Shield of California October 2009 - Present
NCOA, GSSA, SMOA 2000 - Present
Health Net April 1998 - June 2009
Health Net April 1998 - December 2003
Etrade Financial February 1996 - March 1998
MCI Telecommunications, Inc January 1995 - January 1996
Pacific Bell November 1992 - January 1995
Skills
Visio, Business Analysis, Program Management, Business Process, Cross-functional Team..., Management, Access, Software Documentation, SDLC, Insurance, Analysis, Business Intelligence, Requirements Gathering, Business Requirements, Process Improvement, Databases, Systems Analysis, Project Management, Testing, Project Planning, Quality Assurance, User Acceptance Testing, Vendor Management, Training, Requirements Analysis, Troubleshooting, Business Process..., Team Building, Data Analysis, Budgets, Microsoft SQL Server
Education
California State University-Sacramento 1991 — 2000
Business Admin
American River College 1989 — 1991
AA, Business Admin
Blue Shield of California August 2014 - Present
Sacramento Kings October 2013 - Present
National Academy of Sports Medicine (NASM) April 2012 - Present
El Dorado Physical Therapy September 2012 - August 2014
Kraft Foods May 2011 - September 2012
Skills
Nutrition, Fitness, Sales, Coaching, Customer Service, Marketing, Sports, Wellness, Leadership, Team Building, Training, Sales Management, PowerPoint, Event Planning, Microsoft Office, Microsoft Excel, Public Speaking, Microsoft Word, Time Management, Social Media, Social Networking, Marketing Strategy, Management, Social Media Marketing
Education
CSU Sacramento 2006 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Blue Shield of California November 1998 - Present
The Hartford April 1998 - November 1998
CPIC Life August 1995 - October 1997
Skills
Health Insurance, Insurance, Brokers, Employee Benefits, Health Savings Accounts, Sales, Underwriting, HIPAA, Life Insurance, Group Insurance, Benefits Administration, Medicare, Managed Care, COBRA, PPO, Self-funded, Claim, Health Care Reform, Commercial Insurance, Workers Compensation, HMO, Open Enrollment, Universal Life, Term Life Insurance, Fixed Annuities, Long-term Care, Disability Insurance
Education
California State University-Sacramento 1991 — 1994
BA, Communications
CHS
Westwood
eHealthInsurance May 2013 - Present
Blue Shield of California September 2009 - March 2013
Cisco Systems April 2008 - August 2009
Intelliquote Insurance Services January 2007 - March 2008
Intel Corporation April 1994 - December 2006
Intel Corporation January 2000 - June 2005
Intel Corporation January 1997 - December 1999
Intel Corporation April 1994 - December 1996
Skills
Process Engineering, Cross-functional Team..., Business Process Design, Analysis, SDLC, Program Management, Business Requirements, Software Project..., Vendor Management, Change Management, Visio, MS Project, Enterprise Architecture, Project Planning, Process Development, ITIL, SharePoint, IT Strategy, PMO, Requirements Analysis, HP Application..., HP, Process Improvement, Business Intelligence, Project Management, Business Analysis, Software Documentation, PMP, Product Management, Management, Leadership, Strategy, Management Consulting, Project Portfolio..., Business Process, Requirements Gathering, Integration, Business Process..., Training, E-commerce, IT Management, Business Strategy, Business Process..., Agile Methodologies, Information Technology, Agile Project Management, Resource Management, Systems Analysis, CRM, Quality Assurance
Education
California State University-Sacramento 1988 — 1990
Bachelor of Science (BS), Business Administration and Management, General
EMPLOYEE BENEFITS ADMINISTRATION AND MANAGEMENT CORP. April 2014 - Present
AMGEN INC. April 2013 - April 2014
BARBARA H. DYMEK, M.A. INSURANCE AGENCY May 2010 - September 2012
AETNA, INC. May 2006 - February 2010
AETNA, INC. November 2004 - May 2006
AMGEN INC. January 2004 - May 2004
AMGEN INC. 2002 - 2003
BLUE SHIELD OF CALIFORNIA 2001 - 2001
MEDTRONIC-MINIMED 2001 - 2001
Skills
Access, Data Analysis, Analysis, Management, Microsoft Excel, Project Management, Microsoft Office, SAP, Healthcare, Research, Customer Service
Education
California State University-Northridge 1992 — 1998
B.A., Music Industry Studies
Blue Shield of California May 2013 - Present
Mimi's Cafe October 2007 - June 2012
Education
California State University-Sacramento 2007 — 2009
BS, Criminal Justice
Blue Shield of California 2014 - 2014
IMS Health 2007 - 2014
MedInitiatives (Acquired by IMS Health) 2004 - 2007
Pharmaceutical Care Network 2000 - 2004
Skills
Key Account Development, Employee Wellness..., Agile Methodologies, Process Improvement, Management, Healthcare Information..., Managed Care, Training, Leadership, Program Management, Medicare, Customer Service, Data Analysis, Team Leadership, Project Management, Healthcare Industry, Cross-functional Team..., Informatics, Pharmaceutical Industry, Strategic Planning, Analytics, Analysis, Software Documentation, Software Project..., Account Management, CRM, Medicaid, Pharmacy, Product Development, Healthcare Management, Health Policy, Call Centers, Oncology, Change Management, Project Planning, Business Process..., Operational Excellence, Manage Client..., Client Development, Training Delivery, Client Training, Healthcare Mandates, Healthcare Reform, Project Coordination, Project Delivery
Education
California State University-Sacramento 1995 — 2000
BS
California State University-Sacramento
Continuing Education-Certification
Blue Shield of California December 2013 - Present
DeLauer Consulting April 2013 - December 2013
Esurance November 2011 - April 2013
Esurance April 2011 - November 2011
Esurance September 2008 - April 2011
Esurance Insurance Company June 2007 - September 2008
Progressive Insurance Company December 2004 - February 2008
Western Reserve Bread Company June 1999 - December 2004
Skills
Business Analysis, Business Process..., Data Analysis, Requirements Gathering, Personal Lines Auto, Insurance, Project Management, Regulatory Filings, Regulatory Requirements, Analytics, Business, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Problem Solving, Problem Analysis, Collaborative Problem..., Requirements Analysis, Work Ethic, Project Planning, Project Coordination, MBA, Situational Leadership, Leading Meetings, Management, Databases, Change Management, Integration, Budgets, PMP, Strategic Planning, Testing, Policy, Leadership, Team Building
Education
California State University-Sacramento 2008 — 2010
Master of Business Administration (M.B.A.), Executive Leadership, 3.9
Kent State University 1999 — 2003
Bachelor of Business Administration (B.B.A.), Marketing Management, Computer Information Systems
Universidad de Barcelona
Spanish Lanauage
Blue Shield of California November 2010 - Present
Hewlett-Packard January 2008 - November 2009
Hewlett-Packard November 2006 - December 2007
Hewlett-Packard August 2002 - October 2006
Hewlett Packard January 2001 - July 2002
Pandesic LLC December 1999 - December 2000
Early Career 1990 - 1999
Skills
PMP, Project Portfolio..., Software Project..., Program Management, Business Analysis, Process Improvement, IT Management, Technology Planning, IT Portfolio, PMO, SDLC, Requirements Analysis, IT Strategy, Lean Process Improvement, MS Project, Business Process, Cross-functional Team..., Management, Business Intelligence, Project Planning, SharePoint, Project Management, Analysis, Leadership, SAP, Resource Management, Business Process..., Information Technology, Strategic Planning, Software Development, ITIL, Strategy
Education
California State University-Sacramento 2008 — 2010
MBA
University of Pretoria/Universiteit van Pretoria 1989 — 1990
B. Comm (Honors)
University of Johannesburg 1985 — 1988
B. Comm
VSP Vision Care September 2014 - Present
Blue Shield of California September 2012 - September 2014
Superior Vision Services 2011 - September 2012
HEALTH NET INC 2003 - December 2010
Health Net Federal Services 2003 - 2007
SUN SIERRA SOFTWARE INC January 2000 - January 2002
FOUNDATION HEALTH SYSTEMS / HEALTH NET INC January 1989 - January 2000
Health Net 1989 - 2000
Health Net 1989 - 2000
Amfac Health Care/Cardinal Health 1985 - 1988
Skills
Social Media, Requirements Analysis, Quality Assurance, Visio, Process Improvement, Customer Service, Microsoft Office, Strategic Planning, Healthcare, Team Building, Project Management, Team Leadership, Project Planning, Leadership, HIPAA, Employee Benefits, Software Documentation, Project Portfolio..., Budgets, Program Management, SDLC, Business Analysis, Access, Vendor Management, Management, Managed Care, Insurance, Outsourcing, Data Center, Agile Methodologies, PMP, Databases, Analysis, Integration, IT Management, Salesforce.com, Cross-functional Team..., Systems Analysis, Business Process, Business Intelligence, Business Process...
Education
California State University-Sacramento 1978 — 1981
BS, Business Administration
Blue Shield June 2008 - Present
Blue Shield of California June 2008 - Present
Blue Shield of CA June 2008 - Present
Flourish (Florist) December 2001 - Present
Apple Computers, Inc May 2007 - June 2008
WestTUV Rheinland January 2006 - December 2006
WestBVQi August 2002 - July 2005
N WestBSI Americas, Inc July 2000 - July 2002
BSI 2000 - 2002
Training CenterCompUSA, Inc August 1997 - July 2000
Education
California State University-Sacramento
Bachelor of Science, Business Administration - Marketing
Sacramento Regional Occupational
San Juan High School
General Education Diploma
Sierra College
Associate of Arts
Blue Shield of California March 2013 - Present
American Society for Quality February 2013 - December 2014
Health Net March 2010 - March 2013
Delegata December 2006 - February 2010
Blue Shield of California May 2006 - November 2006
Mattel December 1998 - August 2005
Disney Consumer Products 1997 - 1998
Leadership California 1996 - 1997
Positive Impact Consulting 1988 - 1995
Skills
Enterprise Change /..., Project / Program..., Quality / Lean Six Sigma, Enterprise Architecture, Business / IT Alignment, PMP, Performance Improvement, Strategic Planning, Culture Change, ECM, COBIT, Strategic Communications, IT Governance, IT Strategy, IT Risk, Change Management, Information Technology..., Project Management, Information Technology, Six Sigma, Governance, Business Process, Enterprise Content..., Organizational..., Process Improvement, Business Transformation, Program Management, Process Quality..., Management Consulting, SDLC, Process Engineering, Business Process..., Business Analysis, Integration, ITIL, Management, Analysis, Training, Leadership, Consulting, PMO, Team Building, Enterprise Software, Data Analysis, Vendor Management, Product Development, Business Intelligence, Cross-functional Team..., Software Project..., Requirements Analysis
Education
California State University-Sacramento 1989 — 1993
BA, Economics and Communication Studies
Burbank Academy 1985 — 1989
Xerox State Healthcare LLC April 2014 - Present
Blue Shield of California October 2013 - April 2014
OptumInsight August 2011 - October 2013
HP Enterprise Services April 2005 - August 2011
HP Enterprise Services June 1994 - April 2005
Skills
HIPAA, Team Leadership, Business Process..., Marketing Strategy, Account Management, Medicaid, Customer Service, Strategic Planning, Writing, Text Editing, Online Editing, Structural Editing, Project Coordination, Performance Reviews, Reporting Metrics, Reports Analysis, Fraud Detection, Data Analysis, Executive Reporting, Business Analysis, Process Improvement, Business Process, Business Objects, Healthcare Information..., Training, Team Building, Metrics, Coaching, Performance Metrics, Analysis, Access, Healthcare, Business Development, Virtual Teams, Business Process Mapping, Program Management, Vendor Management, PMP, SharePoint, Operations Management, Human Resources, End User Training, Project Plans, Resource Management, Production Support, SnagIt, Management, Business Requirements
Education
California State University-Sacramento
Bachelor of Arts (BA), Journalism
Blue Shield of California April 2015 - Present
PRO Unlimited January 2013 - April 2015
Oracle June 2011 - January 2013
Oracle USA, Inc November 2008 - June 2011
Oracle USA, Inc December 2006 - November 2008
Oracle July 2006 - December 2006
Oracle May 2005 - July 2006
Calpine January 2005 - May 2005
E*TRADE Financial Corporation October 2004 - December 2004
Oracle October 2001 - October 2004
Skills
Business Process, Process Improvement, Cross-functional Team..., Team Leadership, Oracle, Business Intelligence, Business Analysis, ERP, Enterprise Software, Project Management, Oracle Applications, Integration, Oracle E-Business Suite, Professional Services, CRM, Requirements Analysis, Solution Architecture, Business Process..., Business Process Design, Sarbanes-Oxley Act, Leadership, PeopleSoft, Operations Management, Staff Development, Vendor Management, Outsourcing, IT Strategy, SDLC, Software Project..., Project Portfolio..., SaaS, People Development, Management, Team Management, Leadership Development, Strategy, Training, Change Management
Education
California State University-Sacramento 1994 — 1996
BS, Business, concentration in Accounting
California State University-Sacramento 1993 — 1996
Bachelor of Science (BS), Business Administration
Blue Shield of California August 2015 - Present
SMUD July 2014 - July 2015
Blue Shield of California October 2013 - July 2014
Blue Shield of California October 2012 - October 2013
Blue Shield of California August 2010 - October 2012
Blue Shield of California July 2009 - August 2010
Mercury Insurance November 2007 - July 2009
Mercury Insurance July 2005 - November 2007
Skills
Insurance, Health Insurance, Employee Relations, Claim, Analysis, Healthcare, Call Centers, Process Improvement, Management, Customer Service, Leadership, Negotiation, Change Management, Strategic Planning, Business Analysis, Program Management, Vendor Management, Access, Employee Benefits, Interviews
Education
California State University-Sacramento 2006 — 2008
MBA, Human Resource Management
California State University-Sacramento 2001 — 2003
Bachelor of Science, Criminal Justice
Anthem, Inc. April 2014 - Present
Anthem, Inc. December 2008 - March 2014
Washington Mutual Card Services January 2007 - October 2008
Wells Fargo Financial June 2006 - December 2006
Macy's June 2005 - June 2006
Verizon Wireless March 2004 - May 2005
Washington Mutual Card Services March 2001 - February 2004
Blue Shield of California October 1997 - February 2001
Skills
Process Improvement, Call Centers, Training, Vendor Management, Team Building, Sales, Customer Service, Data Analysis, Management, Coaching, Call Center, Banking, Strategic Planning, Performance Management, Budgets, Health Insurance, Healthcare, Human Resources, Sales Management, Customer Satisfaction, Insurance, Business Analysis, Marketing, Program Management, Six Sigma Yellow Belt
Education
University of Phoenix 1999 — 2001
MBA, Business Management
California State University-Northridge 1996 — 1998
Bachelors of Science, Environmental and Occupational Health
Kaiser Permanente June 2013 - Present
Golden Gate University January 2010 - Present
Blue Shield of California February 2006 - June 2013
Lucile Packard Children's Hospital September 2005 - February 2006
Sutter Health June 2001 - September 2005
Skills
Business Intelligence, Program Management, Integration, Leadership, Process Improvement, Management, Market Research, Clinical Research, Quantitative Analytics
Education
Golden Gate University 2011 — 2015
Doctorate, Business Admnistration, 3.8
Golden Gate University 2006 — 2009
Master's, Computer Science
California State University-Sacramento 1988 — 2000
Bachelor of Arts, Political Science
Blue Shield of California April 2014 - Present
Blue Shield of California March 2009 - March 2014
Blue Shield of California September 2004 - March 2009
Aetna July 1998 - September 2004
Cap Management system September 1997 - July 1998
Skills
Network Development, Provider Relations, PPO, HMO, Medicare, Health Policy, HIPAA, Healthcare Consulting, Health Insurance, Healthcare Industry, Managed Care, Healthcare
Education
California State University-Northridge
Bachelor of Science (BS), Health/Health Care Administration/Management
Smile Pediatrics June 2015 - Present
Blue Shield of California November 2014 - May 2015
El Dorado Hills Community Services District 2012 - December 2014
Active Sports Clubs December 2011 - October 2014
Blue Shield of California December 2011 - October 2014
Snap Fitness 24/7 August 2010 - August 2012
Center Stage Dance/Fitness October 2007 - August 2010
Skills
I have developed..., •Create..., •Tracks sales and..., •Execute body..., •Instruct a variety of...
Education
CSU Sacramento 1988 — 1993
Kinesiology and Exercise Science
El Camino High School 1984 — 1988
Blue Shield of California September 2014 - Present
Health Net November 2007 - September 2014
Health Net November 2006 - November 2007
Health Net March 2006 - November 2006
Health Net Federal Services November 2004 - March 2006
Pottery Barn October 2004 - February 2005
Jacobson Markham LLP January 2004 - September 2004
New York Life Insurance Company December 2001 - July 2003
Cultured Marble Products/First Rate Renovations June 1998 - August 2001
Skills
Business Analysis, Research, Claims Management, Claims Resolution, Policies & Procedures..., Claims Training, Reporting & Analysis, Internal Audit, External Audit, Legal Research, Provider Relations, Customer Experience, Health Insurance, Policy, Training
Education
California State University-Sacramento 2000 — 2004
Bachelor of Science (BS), Criminal Justice, 3.356
Alameda High School 1996 — 2000
High School, 4.13
Blue Shield of California August 2014 - Present
Blue Shield of California January 2010 - Present
Blue Shield Of California May 2006 - January 2010
Kaiser Permanente October 2003 - May 2006
Kaiser Permanente October 2001 - October 2003
Skills
Call Center, Management, Leadership, Process Improvement, Call Centers, Training, Insurance, Vendor Management, Health Insurance, Customer Service, Software Documentation, Project Planning, Business Analysis
Education
California State University-Sacramento 2010 — 2015
Master's degree, Communication Studies
California State University-Sacramento 1998 — 2000
Bachelor of Arts (BA), English Language and Literature/Letters
California State University-Sacramento 1998 — 2000
Minor, Communication Studies
California State University, Sacramento
Master's degree, Communication Studies
PK Willis September 2013 - Present
Blue Shield of California November 2004 - August 2008
Skills
Customer Service, Microsoft Office, Sales, Banking, Microsoft Word, Team Leadership, Team Building, Project Management, Training, Process Improvement, Sales Management, Negotiation
Education
California State University-Sacramento 2004 — 2009
BS Business, Risk Management, Risk Management and Insurance
Reindance Consulting November 2014 - Present
Ten2Eleven April 2014 - November 2014
Cal-ISO October 2013 - February 2014
Blue Shield of California February 2013 - October 2013
Blue Shield of California November 2011 - February 2013
Health Net Federal Services August 2010 - October 2011
County of Sacramento, Primary Health Services August 2006 - August 2010
SNSC June 2005 - July 2006
County of Sacramento, Primary Health Services, Information Technology Division January 2005 - May 2005
SAIC November 2004 - December 2004
Skills
Business Process..., Requirements Analysis, Project Management, Analysis, Project Planning, Software Development, Risk Management, CRM, Healthcare, Managed Care, Management, SDLC, Visio, Business Analysis, Process Improvement, Requirements Gathering, PMP, Cross-functional Team..., Vendor Management
Education
CSU Sacramento 1987 — 1990
BS, Management Information Systems
Wright State University 1984 — 1986
BS, Management Science
American River College 1979 — 1981
Business, Business Law
University of Maryland 1977 — 1978
Bachelor of Arts, Business
San Jose State University 1974 — 1975
Bachelor of Science, Biological Science
CCDAA (California Child Development Administrators Association) January 2015 - Present
Blue Shield of California December 2013 - January 2015
California State Assembly . February 2011 - November 2013
California Rural Legal Assistance Foundation December 2009 - January 2011
Skills
Policy, Community Outreach, Government, Office Management, Public Policy, Office Administration, Event Planning, Nonprofits, Fundraising, Volunteer Management
Education
California State University-Sacramento 2006 — 2010
Bachelor of Arts (BA), Psychology
Blue Shield of California March 2015 - Present
Blue Shield of California June 2014 - February 2015
Integrative Project Solutions, Inc. February 2004 - December 2013
CalPERS 2008 - 2013
Skills
Change Management, Project Management, Budgets, Program Management, Requirements Analysis, Project Planning, Management, Policy, Business Process..., Process Improvement, Management Consulting, PMP, Cross-functional Team..., Project Portfolio..., Business Planning, Business Process..., Leadership Development, Consulting, Business Strategy, Business Development, Government, Business Process, Strategy, IT Strategy, SDLC, Strategic Planning, Business Analysis, IT Management, PMO, Vendor Management, Business Intelligence, Software Project..., Integration, Team Building, MS Project, ERP, Leadership
Education
California State University-Sacramento 1990 — 1992
MS, Business and Accounting
University of Illinois at Urbana-Champaign 1979 — 1983
B.S., Psychology
Creative Team Designs April 2015 - Present
University of the Pacific, McGeorge School of Law May 2014 - March 2015
Sacramento Convention & Visitors Bureau March 2010 - May 2013
Capital Valley Real Estate August 2008 - May 2013
Blue Shield of California June 2008 - September 2009
Intel May 2007 - August 2007
Skills
Logo Design, Layout, Typography, User Experience, Web Design, Art Direction, Adobe Creative Suite, Brochures, Illustrator, InDesign, Adobe Fireworks, Microsoft Word, Microsoft Excel, Microsoft Office..., HTML, CSS, Mac OS, Posters, Illustration, Advertising, Flash, Graphics, Branding, Adobe Acrobat, Dreamweaver, Flyers, Mac, Graphic Design, Corporate Identity, Multimedia, Image Manipulation, Photography, Photoshop, Business Cards, Brand Development, Creative Strategy, Internal Communications, User Interface Design, Banners, Collateral, Catalogs, Flash Animation, Social Media Marketing, Social Media, Creative Direction, Editing, Marketing Communications, Digital Media, Packaging
Education
California State University-Sacramento 2003 — 2008
Bachelor of Science (BS), Graphic Design
Folsom Lake College 2000 — 2003
Associate of Arts in Liberal Arts, Liberal Arts
Oak Ridge High School 1996 — 2000
Blue Shield of California September 2013 - Present
Blue Shield of California January 2000 - August 2013
Skills
Business Requirements, Requirements Gathering, Business Analysis, Health Insurance, Visio, User Acceptance Testing, Requirements Analysis, Process Improvement, Business Process..., Gap Analysis, Business Process, Data Warehousing, Data Analysis, Project Management, MS Project, PMO
Education
CSU Sacramento 1990 — 1995
Bachelor of Applied Science (B.A.Sc.), Marketing
Sutter Health November 2012 - Present
Tribridge April 2011 - September 2012
Eskel Porter Consulting August 2010 - January 2011
Sutter Physician Services June 2006 - September 2010
Blue Shield of California June 2004 - June 2006
Vision Service Plan January 2001 - January 2004
E*TRADE Financial 1998 - 2001
Skills
Microsoft CRM, PMP, Customer Relations, SharePoint, Business Analysis, CRM, Project Management, Microsoft Dynamics, Software Project..., Cloud Computing, Registered Yoga Teacher, Customer Service, Databases, Data Warehousing, Business Process, Microsoft SQL Server, Process Improvement, Training, SQL
Education
California State University-Sacramento 2000 — 2006
BA, Psychology
UC Davis 2005 — 2005
N/A, Business Analysis
Blue Shield of California October 2009 - Present
Coventry Health Care January 2007 - October 2009
The Agora Group February 2004 - August 2006
Pegasystems 1998 - 2001
Skills
Requirements Analysis, Customer Relations, Visio, Business Analysis, SDLC
Education
University of Phoenix 2004 — 2007
MBA, Business Administration
CSU Sacramento 1993 — 1995
BA, Communications
Sierra College 1991 — 1993
AA, Liberal Arts
Blue Shield of California January 2012 - Present
StayWell Health Management July 2005 - June 2011
LifeMasters Supported SelfCare 2005 - 2010
Skills
Managed Care, PDS, Healthcare, HIPAA, Disease Management, Healthcare Information..., Martial Arts, Medicare, Well Being, Team Building, Healthcare Management, Health Education, Data Analysis
Education
California State University-Sacramento 2001 — 2003
Psychology
Blue Shield of California January 2014 - Present
Blue Shield of California October 2013 - December 2013
Blue Shield of California July 2013 - October 2013
UnitedHealthcare May 2012 - July 2013
Cordova Casino October 2011 - May 2012
Southern Wine and Spirits October 2009 - December 2010
Allied Building Products February 2007 - May 2009
Club 21, LLC June 2001 - February 2007
Faces, Inc. 1995 - 2005
Corporation Service Company July 1996 - June 2001
Skills
Microsoft Office, Outlook, Account Management, Customer Service, Sales, Business Analysis, Quality Assurance, Excel, Acess, PowerPoint, Administration, Internet, Inventory Management, Staff Management, Food & Beverage, POS, System Administration, Management, Budgets, Time Management, Customer Satisfaction
Education
Landmark Education 2012 — 2013
Introduction Leader, Personal Growth, Development & Leadership
California State University-Sacramento 1993 — 1999
Bachelor of Science, Kinesiology
Blue Shield of California November 2014 - Present
Haemonetics June 2007 - November 2014
Skills
SQL, SDLC, Requirements Analysis, Software Development, Medical Devices, MS Project, Business Intelligence, Data Modeling, Business Analysis, Requirements Gathering, Software Project..., C#, PL/SQL, Program Management, Cross-functional Team..., Product Management, Oracle, Process Improvement, Project Management, Software Documentation, Visio, Agile Methodologies, Vendor Management
Education
California State University-Sacramento 2004 — 2007
Bachelor of Science (BS), Computer Science
UC Davis
doTERRA April 2015 - Present
Blue Shield of California April 1992 - Present
Skills
Business Analysis, Requirements Gathering, Process Improvement, Business Requirements, Data Analysis, Access, SDLC, Insurance, Software Documentation, Business Objects, Excel, SAS, Health Insurance, HIPAA, Visio, Managed Care, Healthcare, Medicare
Education
California State University-Sacramento 2005 — 2006
Analytics Certificate Program, Analytics
University of Phoenix 1998 — 2000
BS/MIS, Management Information Systems, General
Heald College 1981 — 1982
AA, Administration
Blue Shield of California February 2007 - August 2013
ABM Industries 2003 - August 2006
ABM Industries 1994 - 2003
Skills
Strategy, Training, Management, Account Management, Insurance, Leadership, Sales, CRM, Salesforce.com, Analysis, Customer Retention, Marketing, Competitive Analysis, Cross-functional Team..., Healthcare, Strategic Communications, Marketing Strategy, Consulting, Project Management, Critical Thinking, Client Relations Skills, Time Management, Sales Presentations, Customer Service, Group Training, Persuasive Presentation..., Public Speaking, New Business Development, Research, Microsoft Office, Health and Fitness, Healthcare Legislation, Event Management
Education
California State University-Sacramento 1986 — 1991
English, English Literature
Hewlett-Packard February 2015 - Present
Blue Shield of California February 2013 - April 2014
Sony Electronics 2013 - 2013
Sony Computer Entertainment America (PlayStation) December 2008 - February 2012
PETCO October 2008 - December 2008
First Advantage Credco August 2006 - September 2008
Ramona Unified School District 2005 - 2006
Gateway March 2000 - March 2004
Sharp Healthcare February 2000 - March 2000
First Health (formerly CCN Managed Care) January 1994 - January 2000
Skills
Outsourcing, Integration, Program Management, ITIL, Vendor Relations, Six Sigma, Data Analysis, Business Intelligence, E-commerce, Business Case, Gap Analysis, Business Analysis, Vendor Management, Process Improvement, Strategic Planning, Data Warehousing, Business Process, Offshoring, Product Development, Organizational..., Organizational Change, Project Planning, Change Management, Cross-functional Team..., Team Management, Project Management, SDLC, Requirements Analysis, Quality Assurance, MS Project, Testing, IT Strategy, Management, Software Project..., Visio, Scrum, Business Process..., Leadership, CRM, IT Management, Software Documentation, Human Factors, Team Building, Agile Project Management, Business Development, Product Management, Project Portfolio..., Budgets, Enterprise Software, PMP
Education
University of Phoenix 2002 — 2007
Bachelor's Degree
California State University-Sacramento 1983 — 1985
AS
Pixar Animation Studios March 2015 - Present
Union Bank April 2012 - March 2015
Blue Shield of California March 2009 - April 2012
Visa Inc. January 2007 - March 2009
Visa Inc. December 2005 - December 2006
EMC Corporation February 2005 - November 2005
Kaiser Permanente September 2004 - February 2005
Charles Schwab Corporation March 1999 - September 2004
KPMG LLP November 1997 - March 1999
Wells Fargo Bank May 1993 - October 1997
Skills
Healthcare, Budgets, Training, Management, Program Management, Compensation Structure..., Onboarding, Applicant Tracking..., Compensation Structures, Human Resources, Process Improvement, Incentive Programs, Compensation & Benefit, Job Evaluation, HRIS, Recruiting, Leadership, Talent Acquisition, Employee Benefits, Employee Relations, Talent Management, Hiring
Education
California State University-Sacramento
BA
Franklin Templeton Investments August 2005 - Present
Positive Resources May 2003 - February 2005
Blue Shield of California July 2002 - April 2003
JPMorgan Chase June 1998 - November 2001
jpmorgan chase 1998 - 2001
Education
California State University-Sacramento 1990 — 1992
ba
Forte Holdings, Inc. August 2012 - August 2014
Blue Shield of California February 2012 - August 2012
B601 V2 April 2011 - December 2011
StrataScale March 2009 - September 2011
Amdocs (formerly DST Innovis) January 2002 - March 2009
DST Innovis (via Rapidigm Inc.) May 1999 - December 2001
Alltel Communications (via Rapidigm Inc.) April 1997 - May 1999
Skills
SOA, Oracle, Object Oriented Design, MySQL, Microsoft SQL Server, LAMP, Agile Methodologies, Software Development, Cloud Computing, Java, Software Project..., SDLC, Requirements Analysis, Business Intelligence, Data Warehousing, Linux, Solution Architecture, SQL, Unix Shell Scripting, PL/SQL, Unix, JSP, Databases, Java Enterprise Edition, Shell Scripting, Database Design, Eclipse, Weblogic, Spring, Ant, Enterprise Software, Integration, Solaris, PMP, Web Services, Enterprise Architecture, Outsourcing, Software Design, Tomcat, Agile Project Management, Scrum, Software Engineering, Perl, Program Management, Management, Product Management, Cross-functional Team..., Leadership, Business Analysis
Education
California State University-Sacramento 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
Indian Institute of Technology, Bombay 1988 — 1993
Master of Technology, Mechanical Engineering
St. Patrick's High School 1977 — 1983
Robert Half July 2013 - Present
Blue Shield of California September 2011 - June 2013
Blue Shield of California February 2008 - September 2011
Blackhawk Network September 2006 - February 2008
Blackhawk Network June 2005 - September 2006
Robert Half April 2000 - June 2005
Skills
Process Improvement, Project Management, Business Analysis, Cross-functional Team..., CRM, Vendor Management, Business Process, Strategy, Program Management, Management, Change Management, Competitive Analysis, Salesforce.com, Leadership, Project Portfolio...
Education
California State University-Sacramento 1999 — 2000
Master of Business Administration (MBA), Business Administration and Management, General
California State University-Sacramento 1987 — 1990
Bachelor of Science (BS), Business/Marketing
Blue Shield of California 2006 - Present
Education
California State University-Sacramento
Business Advantage Consulting, Inc. 2012 - Present
Business Advantage Consulting, Inc. August 2006 - October 2012
Business Advantage Consulting, Inc. August 2009 - 2010
Blue Shield of California 1983 - 2006
Blue Shield of California 2002 - 2005
U.S. Coast Guard 1989 - 1999
US Forest Service 1977 - 1983
Skills
Business Process..., Management Consulting, Business Analysis, Process Improvement, Change Management, Strategy, Program Management, Business Process, Management, Project Management, Business Strategy, IT Strategy, Vendor Management, Business Intelligence, Cross-functional Team..., SDLC, Project Portfolio..., Strategic Planning, Analysis, PMO, Enterprise Architecture, Customer Service, Data Analysis, CRM, Market Research, Requirements Analysis, Organizational..., Business Process..., Leadership, New Business Development, HITECH/HIPAA, Health Insurance, EHR/EMR, Managed Care, Compliance Management, ICD-9/ICD-10, CMIA/IPA
Education
California State University-Sacramento 2002 — 2002
Leadership for the New Millenium
UC Davis - Extension Courses 1979 — 1980
Fire Science and Natural Resources
Columbia Jr College 1978 — 1980
Fire Science and Natural Resources
Blue Shield of California February 2014 - Present
LA Fitness December 2011 - Present
Blue Shield of California November 2000 - Present
Bally Total Fitness 1987 - November 2011
Skills
Healthcare, Managed Care, Medicare, Medicare Part D, Medicare Advantage, Medicare Prescription..., Group Exercise..., Step Aerobics, Healthcare Industry, Fitness, Leadership, Medical Billing, HMO, Process Improvement, Team Building, HIPAA, Health Insurance, Strategic Planning, Training, Long-term Care, Healthcare Management, Health Policy
Education
California State University-Northridge 1979 — 1989
Bachelor's degree, Health Services Administration
Health Care Compliance Association
CHC (Certificate in Healthcare Compliance)
Blue Shield of California July 2010 - Present
Blue Shield of California November 2007 - February 2011
Catholic Healthcare West June 2006 - November 2007
National Imaging Associates September 2004 - June 2006
City of Berkeley 2004 - 2004
Education
Drexel University - College of Business and Administration 2009 — 2011
MBA
California State University-Sacramento 2007 — 2008
Project Management Certificate Program
University of California, Berkeley 2000 — 2003
Molecular and Cell Biology, Cell and Developmental Biology
Blue Shield of California July 2012 - Present
WellPoint Inc., Anthem Blue Cross April 2007 - June 2012
Blue Cross of California June 2001 - April 2007
Blue Cross of California June 1994 - June 2001
Skills
Health Insurance, Employee Benefits, Managed Care, Brokers, Insurance, Account Management, Health Savings Accounts, Claims Management, Medicare, Long-term Care, Customer Retention, Claim, Benefits Administration, HMO, Healthcare, Health Care Reform
Education
California State University-Northridge 1992 — 1996
Moss Adams LLP June 2015 - Present
Moss Adams LLP June 2015 - Present
Department of Finance - State of California January 2013 - June 2015
Blue Shield of California April 2010 - May 2012
eHealthInsurance April 2007 - March 2009
Skills
Auditing, Internal Audit, External Audit, Performance Auditing, Financial Audits, Bond Auditing, Internal Controls, Insurance, Management, Leadership, Process Improvement, Team Building, Training, Health Insurance, Strategy, Employee Benefits, Sales
Education
California State University-Sacramento 2012 — 2016
Master's Degree, Accounting
California State University-Sacramento 2004 — 2006
Bachelor's Degree, Business Administration, Finance
ALLDATA/AutoZone March 2013 - Present
DIRECTV January 2012 - May 2013
CGI February 2012 - February 2013
EDD (M-Corp) September 2010 - February 2012
Blue Shield of California April 2009 - September 2010
Alexan International Inc February 2008 - December 2009
State of California CalPERS June 2006 - February 2008
Global Secure Corporation October 2004 - June 2006
State of California Legislative Data Center January 2004 - October 2004
Kaiser Permanente October 2002 - December 2003
Skills
Quality Control, Quality Assurance, SDLC, Testing, Software Project..., Quality Center, Test Planning, Test Automation, Project Planning, Integration, User Acceptance Testing, SOA, Process Improvement, Program Management, Test Management, Performance Testing, Regression Testing, SQL, Test Cases, CRM, Data Warehousing, System Testing, Requirements Analysis, Enterprise Software
Education
California State University-Sacramento 1987 — 1992
Bachelor of Science, Business Administration - Accountancy
California State University, Sacramento
Beckman Coulter February 2015 - Present
Siemens Healthcare May 2014 - February 2015
Blue Shield of California December 2011 - May 2014
Blue Shield of California September 2009 - December 2011
Blue Shield of California April 2009 - September 2009
Hewlett-Packard May 2006 - April 2009
Hewlett-Packard January 2004 - May 2006
Volt Information Sciences December 2002 - January 2004
Hewlett-Packard 1996 - 2002
Hewlett-Packard June 1987 - January 1996
Education
California State University-Sacramento
MBA, Business, Information Systems
California State University-Sacramento
BS, Business, Information Systems
St. Vincent De Paul High School
Sutter Physician Services May 2015 - Present
Blue Shield of California July 2014 - May 2015
Hewlett-Packard November 2011 - August 2014
Hewlett-Packard July 2009 - October 2011
Hewlett-Packard December 2008 - June 2009
Wachovia Small Business Capital March 2007 - October 2008
State Street February 2006 - March 2007
Franklin Templeton Investments May 2005 - February 2006
Franklin Templeton Investments February 2004 - May 2005
Perry-Smith LLP August 2003 - February 2004
Skills
Financial Analysis, Financial Reporting, Financial Modeling, Sarbanes-Oxley Act, Accounting, Business Planning, Tax, Process Improvement, Business Analysis, Business Process..., Finance, Program Management
Education
University of California, Davis - Graduate School of Management 2005 — 2008
Master of Business Administration (MBA), Finance, Accounting, and Organizational Behavior
California State University-Sacramento 2001 — 2003
Bachelor of Science (B.S.), Accounting
Sutter Health June 2007 - Present
Waste Management, Inc. 2005 - 2007
Blue Shield of California 2003 - 2005
UC Davis Health System 2001 - 2003
W.E.A. Distribution - a subsidiary of Warner Music Group 2000 - 2001
Skills
Financial Analysis, Financial Reporting, Finance, Financial Modeling, Accounting, Access, Budgets, Analysis, Leadership, Forecasting, Management, Team Building, Process Improvement
Education
California State University-Sacramento 1994 — 1998
B.S., Finance
Blue Shield of California Senior Account ManagerBlue Shield of CA2004 - Present
Blue Shield of California Foundation 2004 - 2010
Aetna 1997 - 2001
Education
California State University-Northridge 1990 — 1992
PNCK Management March 2009 - Present
UWTI January 1997 - February 2009
Blue Shield Of California June 1996 - June 1997
Health Net June 1993 - April 1996
Health Net 1993 - 1996
Education
California State University-Northridge 1986 — 1993
Bachelor's degree, Psychology, 3.2
Blue Shield of California January 2013 - Present
Blue Shield of California 2014 - 2015
Blue Shield of California 2014 - 2015
Blue Shield of Ca April 2006 - December 2012
Blue Shield of California June 2004 - April 2006
Pharmaceutical Care Network February 2001 - May 2004
MAXIMUS April 1998 - July 2000
Blue Shield of California November 1995 - April 1998
Foundation Health Federal Services August 1988 - November 1995
Skills
Health Insurance, Vendor Management, HIPAA, Process Improvement, SDLC, Visio, Healthcare, Software Documentation, Requirements Gathering, EDI, Provider Relations, Medicare, Network Development, Requirements Analysis, Managed Care, PMO, Health Policy, PPO, Analytics, Strategic Planning, Data Analysis, HMO, Business Process, Healthcare Industry, Program Management, Disease Management, Pharmacy Benefit..., Product Development, Strategy, Business Requirements, Analysis, Management, Team Building, Leadership, Insurance, Agile Methodologies, Business Process...
Education
California State University-Sacramento 1982 — 1986
Bachelor of Arts (BA), Communication, General
Cisco Systems February 2012 - May 2014
Cisco WebEx July 2004 - February 2012
PJCC 2003 - 2004
Network Equipment Technologies 2001 - 2003
Auto Town 1998 - 2001
Blue Shield of California 1996 - 1998
TEKsystems 1993 - 1996
California State University, Sacramento 1991 - 1993
Skills
Enterprise Software, Unified Communications, SaaS, Cloud Computing, WebEx, System Deployment, Troubleshooting, Management, Managed Services, Technical Support, Video Conferencing, Strategic Partnerships, Product Management, Mobile Devices, Virtualization, Leadership, Account Management, Strategy, CRM, Program Management
Education
California State University-Sacramento
San Joaquin Delta College
University Now May 2013 - Present
Jefferson Nichols Consulting October 2010 - Present
Tamika Nicole 2000 - Present
Carrington College California March 2009 - October 2010
Huntington Learning Center October 2007 - March 2009
San Leandro Unified School District October 2002 - 2007
Blue Shield of California May 2000 - August 2002
Skills
Event Management, Social Media Marketing, Public Speaking, Social Media, Public Relations, Event Planning, Arts Management, Music Production, Email Marketing, Strategic Planning, Marketing Strategy, Consulting, Proposal Writing, Creative Writing, Songwriting, Microsoft Office, Customer Service, Educational Leadership, Program Management, Teaching, Program Development, Program Evaluation, Quality Assurance, Quality Management, Proposal Generation, Forecasting, Higher Education, Adult Education, Student Affairs, Student Leadership, Singing, Performing Arts, Producing
Education
California State University, Sacramento 1996 — 1998
M.A., Education
California State University-Sacramento 1991 — 1995
BA, Communication Studies
Xerox September 2015 - Present
Hewlett-Packard December 2013 - April 2015
ManpowerGroup July 2013 - December 2013
Blue Shield of California December 2003 - August 2013
Skills
SDLC, Requirements Gathering, Business Requirements, Visio, Business Analysis, System Testing, User Acceptance Testing, Technical Writing, Business Writing, Creative Writing, Grant Writing, Proposal Writing, Non-profit..., Business Process..., Economics, Art History
Education
California State University-Sacramento 2006 — 2009
Master's Degree, Art Administration, 3.9
University of California, Santa Barbara 1999 — 2003
B.A., Business Economics, Art History, 3.2
Blue Shield of California 2015 - Present
HP 2011 - 2015
Hewlett-Packard 2008 - 2011
Hewlett-Packard 2006 - 2008
Hewlett-Packard 2002 - 2006
Hewlett-Packard 1996 - 2002
Hewlett-Packard 1991 - 1996
Hewlett-Packard 1981 - 1991
Skills
PMP, Software Development, Operating Systems, IT Service Management, Software Project..., IT Strategy, Product Development, Project Management, Vendor Management, Program Management, SDLC, PMO, Integration, ITIL, Cross-functional Team..., Project Portfolio..., IT Management
Education
California State University-Sacramento 1992 — 1995
MBA
State University of New York College at Potsdam 1977 — 1981
BA, Computer Science, Mathematics
Blue Shield of California 2007 - Present
Blue Shield of California January 2010 - July 2012
Blue Shield of California October 2007 - July 2012
Amdocs 1998 - 2006
DST Innovis 2002 - 2005
Skills
SDLC, Vendor Management, Business Analysis, Software Project..., Program Management, Requirements Analysis, PMO, PMP, Project Portfolio..., Integration, Process Improvement, Agile Methodologies, Requirements Gathering, Business Requirements, Change Management
Education
CSU Sacramento 1990 — 1992
Oregon State University 1984 — 1988
Blue Shield of California June 2013 - Present
SBM Site Services, LLC May 2012 - April 2013
Heritage Hotel Group February 2010 - May 2012
Mass Mutual Financial Group January 2009 - September 2009
Ameriprise Financial Advisors May 2008 - August 2008
Education
California State University-Sacramento 2010 — 2012
Master of Business Administration (MBA)
Point Loma Nazarene University 2005 — 2008
Bachelor's degree, Business Administration and Management, General
Blue Shield of California August 2013 - Present
Teleplan May 2008 - April 2013
New Millennium Technologies March 2005 - May 2008
Coram Healthcare February 2004 - March 2005
Santa Clara Health & Hospital System May 2002 - December 2003
Consultant - CalPERs May 2001 - March 2002
Visa December 1996 - April 2001
Health Net November 1990 - December 1997
Skills
Project Management, Program Management, Team Management, PMP, IT Management, Project Portfolio..., Project Planning, Strategy, SDLC, Software Development, Requirements Analysis, Business Analysis, SQL, Databases, SOA, Testing, Oracle, Business Process, Management, Integration, IT Strategy, Vendor Management, ERP, Business Process..., Software Project..., Agile Methodologies, ITIL, Process Improvement, Cross-functional Team..., PMO, Business Intelligence
Education
California State University-Sacramento 2005 — 2006
Certificate, Project Management
California State University-Sacramento 1990 — 1997
M.S., Management Information Systems
California State University-Sacramento 1987 — 1990
B.S., Management Information Systems
Blue Shield of California May 2012 - Present
WellPoint March 2011 - March 2012
WellPoint November 2009 - March 2011
Healthnet, Inc March 2007 - May 2009
Apple September 2005 - March 2007
The Clorox Company June 1994 - August 2004
Levi Strauss & Co. June 1990 - June 1994
Skills
Leadership, Team Building, Training, Vendor Management, Cross-functional Team..., Project Portfolio..., PMP, Process Improvement, Project Management, Business Process..., SDLC, Business Process..., Change Management, MS Project, Program Management, Business Analysis, Visio, Project Planning, Business Intelligence, Six Sigma
Education
Golden Gate University 1989 — 1991
MBA, Business
Middlebury Institute of International Studies at Monterey 1988 — 1989
NA, International Business
California State University-Sacramento 1983 — 1988
BA, Business/French
Institut d'Etudes politiques d'Aix-en-Provence 1985 — 1986
French
United HealthCare Services - Optum 360 April 2015 - Present
Law December 2012 - Present
Aspire Law, Inc. November 2014 - February 2015
Blue Shield of California July 2013 - November 2014
United States Attorney's Office at U.S. Department of Justice February 2012 - May 2012
Sacramento County District Attorney's Office December 2010 - October 2011
Wells Fargo Bank October 2008 - May 2010
Skills
Legal Research, Legal Writing, Lexis, Westlaw, Criminal Law, Legal Compliance, Document Drafting, Legal Documents, Research, Microsoft Office, LexisNexis, Courts, Civil Litigation, Litigation, Trials, Corporate Law, Public Speaking, Mediation
Education
University of the Pacific - McGeorge School of Law 2009 — 2012
Juris Doctorate
California State University-Sacramento 2004 — 2007
B.S.
Blue Shield of California August 2013 - Present
Health Net of California September 2009 - August 2013
Health Net Federal Services December 2005 - September 2009
Skills
SPHR, PADI Divemaster, Insurance, Recruiting, Health Insurance, Managed Care, Employee Benefits, Account Management, Claim
Education
University of California, Los Angeles 2013 — 2015
Finance and Financial Management Services
California State University-Northridge 2008 — 2009
Human Resources
California State University Channel Islands 2003 — 2005
B.S, Business
California Lutheran University May 2015 - Present
Blue Shield of California December 2011 - March 2014
Wellpoint January 2007 - July 2011
WellPoint December 1996 - December 2006
Skills
Health Insurance, Medicare, Financial Analysis, Process Improvement, Insurance, Hyperion Enterprise, Financial Reporting, Team Building, Strategic Planning, Budgets, Vendor Management, Managed Care, Analysis, Medicare Part D, Financial Modeling, Forecasting
Education
California State University-Northridge
Blue Shield of California December 2014 - Present
Blue Shield of California April 2014 - September 2014
M Squared Consulting November 2013 - April 2014
The RWC Group June 2013 - July 2013
The Speaking Machine Club 1528 - Toastmasters June 2010 - July 2013
Robert Half Finance & Accounting December 2012 - May 2013
Siemens Industry April 2011 - June 2012
Umpqua Bank January 2005 - 2010
Union Safe Deposit Bank March 2000 - January 2005
Omni Healthcare Inc. March 1995 - March 2000
Skills
Cash Management, Treasury Management, Certified Treasury..., Microsoft Excel, Microsoft Office, JD Edwards, Financial Analysis, Financial Reporting, Remote Deposit Capture, Lockbox, Deposits, Sweep Accounts, ACH, Online Banking, Controlled Disbursements, RFP, Hyperion Enterprise, Analysis, Customer Service, Inventory Analysis, Forecasting, Public Speaking, Outlook, Relationship Management, Finance, Budgets, Treasury, Account Reconciliation, Internet Banking, Cash Flow Forecasting, Payments, Mergers & Acquisitions, Internal Audit, Banking
Education
California State University-Sacramento 1983 — 1985
BS, Finance
Sutter Health November 2010 - Present
Sutter October 2006 - November 2010
Blue Shield of California October 2005 - October 2006
Skills
MS Office Suite, EHR, Healthcare IT, Healthcare, Certified Project..., MS Project Suite, Ambulatory, Visio, Healthcare Information..., EMR, Epic Systems, Microsoft Office, Software Documentation, HIPAA, CPOE, Project Management, Process Improvement
Education
CSU Sacramento
Bachelor of Science, Management Information Systems
Blue Shield of California March 2014 - Present
Sage 2.0 July 2010 - Present
Delegata April 2008 - October 2012
CalPERS April 2008 - April 2012
Spherion 2007 - 2008
Delta Dental of California 2007 - 2007
California Medical Association 2006 - 2007
K-Designers February 1999 - August 2006
Skills
Project Management, Leadership, Strategic Planning, Visio, Process Improvement, Team Building, Customer Service, Project Coordination, Account Management, Contract Negotiation, Project Planning, Program Management, Government, Management Consulting, Access, Analysis, Budgets, Business Analysis, Business Development, Business Intelligence, Business Process, Business Process..., CRM, Change Management, Coaching, Consulting, Contract Management, Cross-functional Team..., Data Analysis, Employee Relations, Human Resources, Integration, Management, Microsoft Office, Negotiation, New Business Development, PMO, PMP, Performance Management, Policy, Project Portfolio..., Proposal Writing, Public Relations, Resource Management, Social Media, Strategy, System Administration, Team Leadership, Training, Vendor Management
Education
California State University-Sacramento
BA, Liberal Studies
California State University-Sacramento
Certificate, Project Management
Blue Shield of California February 2005 - Present
Education
California State University-Northridge
BA, Communications
University of Phoenix
MA, Organizational Management
Blue Shield of California August 2010 - Present
R. Craig Ford DDS July 2007 - August 2010
Skills
Managed Care, Healthcare, Healthcare Management, HIPAA, Public Health, Health Education, Hospitals, Medicaid, Medicare, Healthcare Industry, Medical Terminology, Physician Relations, Clinical Research, Health Policy, Healthcare Consulting, PPO, Network Development, HMO, Quality Improvement, Healthcare Information..., Health Insurance
Education
California State University-Northridge 2007 — 2010
Master’s Degree, Public Health
California State University-Northridge 2004 — 2007
Bachelor’s Degree, Health/Health Care Administration/Management
Hearing Speech and Deafness Center July 2010 - Present
Hearing, Speech and Deafness Center July 2009 - July 2010
Secretary of State California August 2006 - October 2008
Blue Shield of California August 2003 - August 2005
Skills
Customer Service, American Sign Language, Healthcare, Microsoft Office, Technical Assistance, Nonprofits, Outlook, Appointment Scheduling, Meeting Scheduling, Vendor Management, Order Processing, Supply Ordering, Supply Management, Health Insurance, Multi-line Phone
Education
Nova Southeastern University 2010 — 2011
Certification, Audiologist Assistant in Amplification
California State University-Sacramento 2005 — 2006
Bachelor of Science (BS), Audiology and Speech-Language Pathology
University of Northern Colorado 1997 — 2000
Audiology and Speech-Language Pathology
Hewlett-Packard September 2013 - Present
Blue Shield of California June 2012 - September 2013
Health Net, Inc May 2006 - July 2011
Health Net, Inc August 2004 - May 2006
Health Net, Inc November 2002 - August 2004
Health Net, Inc November 2001 - November 2002
Health Net, Inc September 2000 - November 2001
Foundation Health Services April 1999 - November 1999
Skills
PeopleSoft, HRIS, Analysis, Business Analysis, Financial Reporting, Process Improvement, SAP
Education
California State University-Sacramento
BS, Accountancy
College of the Canyons
AA, Business
Family Health Centers of San Diego February 2013 - Present
Palomar Health August 2012 - November 2012
Palomar Health November 2011 - May 2012
Palomar Health June 2011 - October 2011
Blue Shield of California May 2010 - August 2010
Alves & Martinez Physical Therapy August 2007 - February 2010
Blue Shield of California September 2009 - December 2009
Skills
LEAN, California Awards for..., Public Health, Healthcare, Strategic Planning, Training, Medicaid, Microsoft Excel, Customer Service, Case Managment, Program Development, Public Speaking, Healthcare Management, Hospitals, Management, Process Improvement, Community Outreach, Data Analysis, PowerPoint, Event Planning, Care Coordination
Education
San Diego State University-California State University 2010 — 2012
Master of Public Health, Health Management and Policy
California State University-Sacramento 2005 — 2009
Bachelor of Science, Kinesiology
Blue Shield of California August 2013 - Present
Mantell Masonry Construction Inc. November 2012 - June 2013
Independent Contractor October 2010 - May 2012
ACF Construction November 2008 - September 2010
Renwwod Winery March 2008 - October 2008
SD Deacon January 2006 - February 2007
Sasco October 2002 - January 2006
Education
California State University-Sacramento 2007 — 2010
Bachelors, Finance
Children's Hospital Los Angeles CHLA May 2011 - Present
Anthem January 2005 - November 2010
Catholic Healthcare West October 2002 - January 2005
PacifiCare Health Systems October 2000 - October 2002
Blue Shield of California November 1998 - October 2000
Blue Shield of California October 1996 - November 1998
Careamerica Health Plans October 1996 - December 1997
Education
California State University-Northridge 1994 — 1997
Health Administration
Blue Shield of California August 2008 - Present
Blue Shield of California January 2005 - August 2008
Blue Shield of California March 2004 - January 2005
Blue Shield of California March 2002 - March 2004
Blue Shield of California March 2000 - March 2002
Blue Shield of California September 1998 - March 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Outlook
Education
CSUN
Bachelor's degree
UC Berkeley Extension
Certificate
Parsons Brinckerhoff February 2013 - Present
Wells Fargo Insurance Services 2009 - 2012
EPIC March 2006 - February 2009
Blue Shield of California June 2001 - February 2006
Calfornia Association for Health Services at Home November 1999 - June 2001
Health Net July 1991 - November 1999
Skills
Staff Management, Change Management, Employee Benefits, Accounting, Business Analysis, Project Management, Team Leadership, Organizational..., Performance Management, Health Insurance, Human Resources, Employee Relations, Insurance, Management, Training
Education
California State University-Sacramento
Bachelor of Science (B.S.), Accounting and Business/Management
No June 2012 - Present
HCL Hewlett Packard 2002 - 2012
Blue Shield of California November 1986 - March 2002
Skills
Requirements Analysis, Troubleshooting, Disaster Recovery, Testing, Management, Training, Analysis, Team Leadership, Service Delivery, ITIL, Software Documentation, Data Entry, IT Operations, SharePoint, IT Management
Education
California State University-Sacramento 1972 — 1974
Theater Arts
Sierra Community College 1971 — 1972
General Education Requirements
Nevada Union High School 1968 — 1971
Princess Cruises September 2014 - Present
Bank of America February 2013 - September 2014
Cetera Financial Group January 2012 - February 2013
Blue Shield of California August 2010 - December 2011
JPMorgan Chase May 2009 - July 2010
Skills
Test Cases, Databases, SharePoint, Requirements Gathering, Requirements Analysis, Business Requirements, User Acceptance Testing, Management, Business Process, Test Planning, Business Analysis, Business Process..., Microsoft Office, Process Improvement, Project Management, SDLC, SQL, Software Documentation, Software Project..., Vendor Management, Visio
Education
CSUN
Bachelor of Science (B.S.), Business Administration and Management, General
UCI
Business Analyst Certification
Blue Shield of California November 2012 - Present
Nobel Learning Communities November 2010 - November 2012
Department of Toxic Substances Control October 2007 - September 2010
Skills
Microsoft Office, Application Lifecycle..., Early Childhood...
Education
California State University-Sacramento 2005 — 2010
Bachelor's degree, Child Development
Blue Shield of California July 2013 - July 2014
Skills
VHDL, C++, AutoCAD, Matlab, Visual Studio, Visual Basic, Documentum, Microsoft Office, Research, Process Improvement, Engineering
Education
California State University-Sacramento 2014 — 2016
B.S. Electrical Engineering, Power Engineering
WellPoint August 2000 - Present
Blue Shield of California May 1998 - August 2000
Maxicare Healthcare Corporation July 1996 - May 1998
Blue Cross of California November 1988 - July 1996
Skills
Health Insurance, Actuarial Science, Insurance, Underwriting, Life Insurance, Reinsurance, Claim, Property & Casualty..., Disability Insurance, Employee Benefits, Medicare, General Insurance, Fixed Annuities, Risk Management, Enterprise Risk..., Term Life Insurance, Workers Compensation, Financial Risk, Commercial Insurance, Access
Education
California State University-Northridge 1979 — 1988
Master's degree, Mathematics