Blue Shield of California
Industry: Not-for-profit organization
DescriptionBlue Shield of California is a health plan provider founded in 1939 and based in San Francisco, California. The organization serves over 4 million health plan members and nearly 65,000 physicians across the state. Blue Shield of California was founded by the California Medical Association. Members: 4 million Headquarters: San Francisco, California, United States CEO: Paul Markovich (1 Jan 2013–) Number of employees: 6,800 Parent organization: California Physicians' Service Subsidiary: Cumulus Holding Company, Inc.
Blue Shield of California List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Shield of California. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Blue Shield of California Salaries. You can even request information on how much does Blue Shield of California pay if you want to. Learn about salaries, pros and cons of working for Blue Shield of California directly from the past employees.
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3,516 Blue Shield of California employees in database. Find out everything there's to know about Blue Shield of California employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Shield of California Employees
Samuel Merritt University March 2013 - Present
Pharmacy Leadership & Education Institute (PLEI) January 2010 - Present
California Northstate College of Pharmacy March 2012 - February 2013
Aprexis Health Solutions March 2012 - February 2013
California Pharmacists Association January 2012 - February 2013
Pharmacy Foundation of California November 2006 - December 2011
Premier Pharmacists Networks July 2004 - November 2006
CA Pharmacists Assn & the CPhA Educational Foundation (DBA Pharmacy Foundation of California) July 2001 - July 2004
Blue Shield of California July 2000 - June 2001
VA Northern California Health Care System July 1999 - June 2000
Skills
Pharmacy, Managed Care, Clinical Research, Healthcare, Pharmacists, Medication Therapy..., Disease Management, Public Relations, Social Networking, Leadership, Public Speaking, Pharmaceutical Industry, Strategic Planning, New Business Development, Public Health, Immunization, Academic Administration, Pharmacy Education, Diabetes, Training, Management, Clinical Trials, Pharmacy Practice, Pharmacueticals, Clinical Pharmacology, Pharmacy Benefit..., Clinical Pharmacy
Education
University of California, San Francisco 1995 — 1999
Doctor of Pharmacy (PharmD), Pharmacy
Massachusetts Institute of Technology 1992 — 1995
Bachelor of Science, Biology with a concentration in Psychology
Worldwide Healthcare Database June 2014 - Present
Advanced Career Solutions, LLC May 2009 - June 2014
ShopperLocal March 2013 - September 2013
ShopperLocal 2011 - 2012
The Coding Institute 2008 - 2010
Blue Shield of California September 2008 - May 2009
Anthem September 2005 - September 2008
Skills
Strongly self-motivated, Strong Verbal and..., People Skills, Inter-personal, Business Process..., Strategic Planning, Creative Strategy, Organizational..., Business Process..., Listener, Timely Decision Making, Collaborative Problem..., Strategic Negotiations, Team Management, Coaching, Teaching, Organizational Learning, Operational Risk..., Sales Process, Demand Response, Reliable, Determined to Succeed, Multi Tasking, Customer Service, Customer Acquisition, Account Management, Sales Management, Fulfillment Management, Records Management, Sales, Health Information..., Healthcare, Medical Coding, Health Insurance, EHR, ICD-9, HIPAA, Medical Billing, Medicare, Revenue Cycle, Training, ICD-10, Human Resources, HCPCS, Medical Records, CPT, Physicians, Medicaid, Revenue Cycle Management, Healthcare Industry
Education
Mindanao State University 1998 — 2004
BS Business Management
Mindanao State University 1998 — 2004
Bachelor of Science in Agricultural Business Management, Agricultural Business and Management
Marshall University August 2014 - Present
Blue Shield of California November 2013 - July 2014
TMC Financing October 2012 - October 2013
Pensco Trust September 2011 - October 2012
CVS August 2007 - September 2011
Skills
Pharmaceutical Industry, Alternative Investments, Data Entry, Data Analysis, Software Documentation, Quality Assurance, Filing, Training, Access, Process Improvement, Outlook, Leadership, Securities, Insurance, Data Management, DNA electrophoresis, Population Genetics, Aseptic Technique, Organic Chemistry, Molecular Biology, Pharmacy Benefit..., Customer Service, Time Management, PowerPoint
Education
Marshall University 2014 — 2018
Doctor of Pharmacy (PharmD), Pharmacy
UC Santa Cruz 2008 — 2011
BS, Cell/Cellular and Molecular Biology
T2C Top Tier Consulting May 2013 - Present
SterlingPoint LLC 2008 - Present
Kaiser Foundation Health Plan 2010 - 2013
The TriZetto Group 2008 - 2010
Blue Shield of California 2002 - 2008
Delegata 2001 - 2002
Fort Point Partners 2000 - 2001
URS Corporation 1999 - 2000
Ernst & Young LLP 1994 - 1999
Skills
Healthcare Industry, Start-ups, Cross-functional Team..., Digital Strategy, Business Strategy, Internet Business..., Innovation, Leadership, Mergers & Acquisitions, Strategy, Connected Health, Program Management, Management Consulting, CRM, Healthcare, Consulting, Enterprise Software, Operations Management, Change Management, Management, Process Improvement, Business Process, Enterprise Architecture, Strategic Planning, Product Management, Business Analysis, Healthcare Consulting, Team Leadership, Business Intelligence, Business Transformation, Business Development, IT Service Management, Information Technology, Customer Service, Outsourcing, Solution Development, Customer Experience, Medicare, Healthcare Information..., Managed Care, Vendor Management, Relationship Management, Communication Skills, Visionary, Integration, Internet Strategy, Start-ups Management, Executive Management, Profit & Loss Management, Healthcare Management
Education
Loyola Marymount University
State University of New York - System
MetroPCS January 2014 - Present
MetroPCS July 2005 - December 2013
The Permanente Medical Group 2002 - July 2005
Blue Shield of California 1996 - 2002
Skills
Employee Relations, Internal Investigations, Employee Training, Leave of Absence..., Customer Service, Human Resources, Employee Benefits, Performance Management, Workforce Planning, Training
Education
MacMurray College 1983 — 1987
Bachelor of Arts (B.A.), Music Education
Chrisman High School 1979 — 1983
HS diploma, General
Self-employed May 2011 - Present
American Wood Fibers April 1997 - April 2009
Blue Shield of California August 1987 - December 1996
Skills
Management
Education
MTI College 1986 — 1987
Computer Science
Klamath Union High School 1972 — 1973
Diploma, Business
SuccessFactors January 2013 - Present
GoodData July 2012 - January 2013
SAP July 2008 - June 2012
AmerisourceBergen Corporation April 2007 - May 2008
Sybase, Inc. November 2004 - April 2007
Blue Shield of California December 2003 - October 2004
CMPMedica (United Business Media) June 1998 - December 2003
Skills
Talent/Leadership..., Talent Acquisition, M&A experience, Internal Communications, Performance Management, Employee Relations, Learning Strategy,..., Employee Survey Design..., 360 Degree Assessment, HR Compliance &..., HR Shared Services &..., Analysis, Human Resources, Personnel Management, Talent Management, Employee Surveys, Employee Engagement, Recruiting, PEO Transitions, Succession Planning, Onboarding, Management, Leadership, Project Management, Mergers & Acquisitions, Workforce Planning, Organizational..., SaaS, Applicant Tracking..., Interviews, College Recruiting, Organizational..., HRIS, Training, Deferred Compensation, HR Transformation, Leadership Development, Organizational Design, Employer Branding, Employee Training, Employee Benefits, HR Consulting, Compensation & Benefit
Education
Mills College 1994 — 1997
BA, Communications
National Chengchi University 1997 — 1997
Council on International Educational Exchange
Blue Shield of California April 2014 - Present
Blue Shield of California January 2013 - April 2014
Brilliant Ink May 2012 - November 2012
Kaiser Permanente March 2009 - May 2012
Grace Loh Communications 1996 - March 2009
McKesson 2007 - 2008
McKesson 2003 - 2006
Skills
Internal Communications, Executive Communications, Change Management..., Strategic Communications, Employee Surveys, Employee Engagement, Messaging, Social Media, Annual Reports, Award Submissions, Feature Writing, Presentation Development, Communication Training, Change Management, Blogging, Social Media Marketing, Newsletters, Marketing Communications, Crisis Communications, Media Relations, Feature Articles, Corporate Communications, Strategy, Leadership, Communications Planning, Editing, Content Development, Training, Leadership Development, Message Development, Program Management, Speech Writing, Culture Change
Education
Mills College
MFA, Creative Writing - Nonfiction
University of California, Berkeley
BA, Mass Communications
Zion's Bancorp March 2010 - Present
Blue Cross - Blue Shield of California October 2009 - April 2010
Blue Shield of California October 2009 - March 2010
Boeing Commercial Airplanes March 2005 - October 2009
Boeing March 2005 - October 2009
Skills
Websphere, SOA, WebSphere Application..., WebSphere Process Server, AIX, WebSphere MQ, WebSphere Message Broker, Solaris, Linux, Weblogic Administration, Web Services, Middleware, DB2, WebSphere ESB, ESB, Unix Shell Scripting, Requirements Analysis, Java Enterprise Edition, Java, EAI, Weblogic, Jython, Apache, Wily Introscope, Message Queue, Integration Architecture, Message Broker, J2EE Application..., IBM HTTP Server, Oracle, JDBC, High Availability, Enterprise Architecture, Unix, SOAP, Integration, DataPower, Troubleshooting, SQL, BPEL, JMS, WebSphere Integration..., Performance Tuning, Ant, Servers, Application Servers, Hibernate, ClearCase, Testing, WebSphere
Education
Manonmaniam Sundaranar University 1997 — 2003
Bachelor’s of Engineering, Computer Science & Engineering
L.A. Care Health Plan June 2015 - Present
L.A. Care Health Plan June 2015 - Present
Blue Shield of California July 2012 - March 2015
Advanced Bionics February 2008 - February 2010
Medtronic January 2006 - February 2008
Wellpoint Anthem January 1996 - January 2006
Skills
Healthcare, Provider Relations, Health Insurance, Medicare, Managed Care, Data Analysis, Claim, Microsoft Office, Healthcare Information..., HIPAA, Process Improvement, Insurance, Hospitals, Healthcare Industry, HMO, Health Policy, Healthcare Management, Medicaid, PPO, EMR, Team Building, Leadership, Healthcare Consulting
Education
University of Phoenix 2013 — 2016
Bachelor's degree, Health/Health Care Administration/Management
Los Angeles Mission College
Associate's degree, Liberal Arts and Sciences/Liberal Studies
EPAM Systems October 2014 - Present
Clarity Solution Group September 2012 - October 2014
HP Enterprise Services Application Services July 2010 - August 2012
Hewlett-Packard June 2009 - August 2012
Hewlett-Packard February 2005 - August 2012
Knightsbridge Solutions LLC December 1997 - August 2012
Hewlett-Packard December 1997 - August 2012
Health Insurance Industry Solutions December 1997 - March 2010
Blue Shield of California September 2005 - February 2006
North Carolina Department of Public Health and North Carolina Hospital Association March 2004 - October 2005
Skills
Data Integration, Data Warehousing, SDLC, IT Strategy, Business Intelligence, Master Data Management, Governance, Data Governance, ETL, Enterprise Architecture, Business Analysis
Education
Monmouth University 1989 — 1992
MBA - MIS, Management Information Systems, General
American Institute of Insurance 1986 — 1988
CPCU, Property & Casualty Insurance
Monmouth University 1984 — 1987
B.S, Business Administration, Management Information Systems
El Proyecto del Barrio, Inc November 2013 - May 2015
Patient Pathways by DaVita June 2012 - November 2012
Primary Provider Management Company/ Crown City Medical Group July 2011 - January 2012
Glendale Home Health Care April 2009 - July 2011
Regal Medical Group August 2006 - April 2008
Blueshield of California July 2000 - January 2006
ONE HEALTH PLAN May 1999 - July 2000
BLUE SHIELD OF CALIFORNIA May 1998 - May 1999
BLUE SHIELD OF CALIFORNIA September 1989 - May 1998
Skills
Healthcare, Microsoft Office, Hospitals, Customer Service, Microsoft Excel, Healthcare Management, Microsoft Word, PowerPoint, Public Speaking, Network Development, Provider Relations, Managed Care, Health Insurance, EMR, Physicians, Case Managment, Medicaid, Medicare, Healthcare Industry, Case Management, Insurance
Education
Los Angeles Valley College
Blue Shield of California 2009 - Present
PacifiCare 1994 - 2009
UnitedHealthcare 1994 - 2009
Skills
Health Insurance, Employee Benefits, Healthcare, New Business Development, Medicare, Strategic Planning, Managed Care, Network Development, Sales, Insurance, Account Management, Underwriting, Marketing Strategy, HMO, Health Savings Accounts, Sales Management, Health Policy, Disability Insurance, Brokers, Process Improvement, Provider Relations, Health Care Reform, PPO
Education
University of Southern California 1995 — 1998
Masters of Business Administration, Business
Loyola Marymount University 1984 — 1987
Bachelor of Science, Business
Blue Shield of California April 2014 - Present
Hewlett-Packard March 2002 - April 2014
NextCard Inc January 2001 - March 2002
Johnson & Johnson June 1999 - January 2001
Sony February 1997 - April 1999
Nucleus Software Exports Limited 1994 - 1995
Persistent Systems Pvt. Ltd 1993 - 1994
Skills
Data Warehousing, Business Intelligence, Master Data Management, Data Management, Data Architecture, Healthcare, Data Quality, E-business, Applications Delivery, Data Integration, Project Planning, Data Modeling, Database Design, Requirements Analysis, SDLC, Analytics, Agile Methodologies, ETL, Business Analysis, Vendor Management, Integration, Strategy, Analysis, Enterprise Architecture, IT Strategy, Databases, SOA
Education
University of California, Davis - Graduate School of Management 2004 — 2008
MBA, Finance, Technology
Maharashtra Institute of Technology, Pune 1989 — 1993
B.E., Computers
Allstate December 2012 - Present
Anthem October 2001 - June 2005
Blue Shield of California September 1994 - August 2001
CareAmerica Health Plans 1992 - 1999
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Microsoft Office
Education
Los Angeles Valley College
Molina Healthcare August 2015 - Present
Molina Healthcare March 2012 - August 2015
Blue Shield of California June 2011 - January 2012
IBM Global Business Services August 2010 - January 2011
Infocrossing Healthcare Services April 2010 - June 2010
LA Care Health Plan April 2009 - November 2009
CAP Management Systems August 2006 - July 2008
Blue Cross of California August 2002 - December 2004
Premera Blue Cross of Washington and Alaska January 1999 - May 2002
Unicare Life and Health Insurance Company (a subsidiary of Wellpoint) March 1996 - January 1999
Skills
Business Analysis, SDLC, Requirements Gathering, Requirements Analysis, Business Requirements, Business Process..., Business Process, User Acceptance Testing, Analysis, Process Improvement, Software Documentation, Healthcare Information..., Healthcare, Project Delivery, Data Modeling, Change Management, Systems Analysis, Finance, Data Analysis, SharePoint, Visio, Business Intelligence, Business Process Design, Crystal Reports, Testing, HIPAA, Gap Analysis, Consulting, Access
Education
Loyola Marymount University 1985 — 1986
Economics
Highwire Public Relations December 2014 - Present
MSLGROUP 2006 - November 2014
Blue Shield of California January 2004 - January 2006
Inktomi 2000 - 2002
Ruder Finn 1998 - 1999
GCI Group 1996 - 1998
Publicis 1995 - 1996
Skills
Analyst Relations, Corporate Communications, Strategic Communications, Hadoop, Public Relations, Big Data, Crisis Communications, Marketing Communications, Enterprise Software, Cloud Computing, Message Development, Internal Communications, Media Relations, Messaging, Copywriting, Press Releases
Education
McGill University
M.A., English
Health Net April 2015 - Present
Amgen November 2012 - May 2013
Amgen January 2008 - November 2012
Amgen May 2005 - January 2008
Amgen January 2004 - May 2005
Blue Shield of California August 2002 - December 2003
WellPoint February 2002 - August 2002
Tenet Healthcare May 2001 - February 2002
UCLA Health June 1999 - May 2001
Education
Mount Saint Mary's University 1998 — 2000
Bachelor of Science, Nursing
The University of Southern Mississippi 1984 — 1987
Bachelor of Science, Radio, Television & Film
Gutenberg Communications November 2014 - Present
Airfoil May 2013 - October 2014
City of Cupertino 2012 - 2013
U.S. House of Representatives 2004 - 2011
Notre Dame de Namur University 2006 - 2006
Blue Shield of California 2000 - 2003
Hewlett-Packard Company 1996 - 2000
Skills
Microsoft Office, Community Outreach, Customer Relations, Immigration Law, Policy, Employee Relations, Government Relations, Copywriting, Copy Editing, Customer Service, Grant Writing, Human Resources, Employee Benefits, Public Policy, Volunteer Management, Public Speaking, Non-profits, Leadership, Nonprofits, Organizational..., Interviews, Press Releases, Strategic Communications, Editing, Blogging, Fundraising, Public Relations, Government, Social Media, Corporate Communications, Marketing Communications, Strategic Planning, Crisis Communications, Politics, Program Management, Newsletters, Internal Communications, Research, Community Development, Legislative Relations, Media Relations, Public Affairs, Marketing, Event Planning, Speech Writing, Policy Analysis, Message Development, Messaging, Management, Reputation Management
Education
Mills College
B.A.
Santa Clara University
Juris Doctorate
The University of Hong Kong
Study abroad during law school
UC Santa Cruz Extension
HR Certificate
Paychex July 2015 - Present
Anthem September 2014 - Present
Blue Shield of California May 2013 - August 2014
Beere & Purves, Inc August 2011 - May 2013
Anthem September 2007 - September 2011
Billings Clinic February 2007 - June 2007
Blue Cross Blue Shield of Montana March 2003 - January 2007
Skills
Account Management, Insurance, Sales, Employee Benefits, Sales Management, New Business Development, Negotiation, Sales Operations, Underwriting, Customer Service, Health Savings Accounts, Brokers, Health Insurance, Cold Calling, Life Insurance, Term Life Insurance, Disability Insurance, Workers Compensation, HMO, Benefits Administration, COBRA
Education
Montana State University-Billings 2005 — 2007
Bachelors, Communications
North Cal Home Health April 2013 - Present
Blue Shield of California September 2013 - Present
San Francisco General Hospital & Medical Center October 2012 - Present
Chinese Community Health Plan February 2013 - May 2013
Planned Parenthood of MN, ND, SD August 2011 - August 2012
MCTC Learning Center September 2009 - May 2012
Little Tijuana Mexican Restaurant March 2008 - December 2009
UNICEF Nutre Hogar August 2007 - February 2008
Ruby Tuesday February 2005 - June 2007
Skills
Bilingual Spanish,..., Pediatrics, Nursing, Women's Health, Teaching, Health Education
Education
Minneapolis Community and Technical College 2006 — 2012
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Roseville Area High School 2000 — 2004
Colegio Rodolfo Chiari 2002 — 2003
AQORN INC November 2012 - Present
OpenStack Cloud 2010 - 2015
Blue Shield of California August 2007 - November 2012
CalHost Communications August 2004 - July 2006
IBM Global Business Process Services 2003 - 2004
DR Horton 2001 - 2003
HomeLAN (division of ControlNet, Inc.) 2000 - 2001
Office DEPOT, Inc. (CORP - Business Services Division) June 1997 - February 2000
Skills
PHP, Enterprise Architecture, VMware Infrastructure, Windows Server, Project Management, Mobile Technology, Cloud Computing, Disaster Recovery, Unix, Perl, OpenStack, Hadoop, Big Data, Cloudera, Agile Methodologies
Education
Long Beach City College 1989 — 1990
A.S.
Blue Shield of California September 2014 - Present
Blue Shield of California April 2013 - August 2014
Blue Shield of California September 2012 - March 2013
PwC September 2007 - August 2012
Skills
US GAAP, UK GAAP, UK Corporation Tax, SOX 404, Analytics, Microsoft Excel, Financial Reporting, General Ledger, Statutory Accounting, Life Insurance, Auditing, External Audit, CPA, Internal Audit
Education
Marquette University 2003 — 2007
Bachelor of Science (B.S.), Accounting and Finance
John Cabot University 2005 — 2005
Lindsay Wildlife Experience October 2014 - Present
HandsOn Bay Area (HOBA) January 2009 - Present
Little League International January 2011 - Present
Nonprofit Consultant January 2013 - October 2014
United Way of the Bay Area June 2011 - October 2012
Pacific Gas and Electric Company June 2006 - September 2010
Blue Shield of California May 2005 - June 2006
The Rogers Group October 1999 - April 2005
Los Angeles County Metropolitan Transportation Authority 1995 - 1999
Skills
Event Management, Community Outreach, Volunteer Management, Event Planning, Public Speaking, Public Relations, Strategic Planning, Media Relations, Program Development, Nonprofits, Corporate Social..., Training, Community Development, Strategic Communications, Charitable Giving, Sponsorships, Marketing Communications, Leadership Development, Strategy, Policy, Fundraising, Internal Communications, Public Policy, Marketing, Budgets, Crisis Communications, Program Management, Management, Government, Philanthropy, Grant Writing, Community Engagement, Staff Development, Leadership, Community Organizing, Grants
Education
Loyola Marymount University
BA
Richard J. Riordan Volunteer Leadership Development Program
Artesient Consulting October 2011 - Present
Kaiser Permanente October 2014 - August 2015
Blue Shield of California November 2013 - September 2014
Blue Shield of California October 2012 - July 2013
Blue Shield of California October 2011 - January 2013
Symantec November 2009 - September 2011
Kaiser Permanente November 2003 - November 2009
Artesient Consulting 2001 - 2003
Lante Consulting 2000 - 2001
Netgateway January 2000 - November 2000
Skills
IT Strategy, Program Management, IT Transformation, Project Portfolio..., Strategy, Change Management, Business Process..., PMO, Management Consulting, Governance, Management, IT Management, Leadership, Information Technology, Business Alignment, Consulting, Project Delivery, Business Strategy, IT Governance, Strategic Planning, Project Management, Performance Management, Vendor Management, Enterprise Architecture, E-commerce, Enterprise Software, Executive Management, Team Leadership, Business Transformation, Business Relationship..., Cross-functional Team..., IT Operations, Analysis, Project Planning, Business Analysis, Process Improvement, SDLC, PPM, Business Process..., Business Intelligence, PMP, Integration, Software Project..., IT Financial Management, Business Process
Education
London Business School 1994 — 1994
MBA Foreign Exchange, Strategy, Marketing
The University of Texas at Austin - Red McCombs School of Business 1992 — 1994
MBA, Management and Strategy
UCLA 1984 — 1989
BA, Political Science
Blue Shield of California June 2015 - Present
Sutter Health December 2014 - May 2015
Sutter Health June 2012 - December 2014
Kaiser Permanente February 2005 - June 2012
Independent Contractor for DirecTv September 2002 - February 2005
Intel Corporation 1999 - 2002
Classique Catering September 1995 - February 1998
Skills
Computer Hardware, Software Documentation, Software Installation, Information Security, Windows, Lotus Notes, Outlook, RAS, Technical Support, Problem Solving, Data Mining, Technical Presentations, Technical Writing, Microsoft Office 2007, Windows 7, IBM Tivoli, Identity Management, Remedy Ticketing System, Remedy AR System, ACD, Microsoft Exchange, SOX Compliancy, HIPAA, Epic Systems, Mainframe, Printers, Print Servers, Delivering Technical..., SharePoint, Access, Citrix, Integration, Training, EHR, Program Management
Education
MTI College 1998 — 2000
Associate of Science (A.S.), Computer Science
MTI College of Business and Technology 1998 — 1999
AS, Computer Science, 3.7
360 Digital Imaging Solutions December 2011 - Present
Lamb Fuels, Inc. October 2007 - July 2011
303 Solutions LLC January 2006 - October 2007
KOJO Worldwide August 2004 - December 2006
North Island Financial Credit Union January 2003 - July 2004
Intel Corporation October 1996 - May 2002
Blue Shield of California October 1991 - August 1996
First Interstate Bank July 1981 - September 1991
Skills
PowerPoint, Outlook, NetSuite, QB, Composition, Set Priorities, Grammar, Microsoft Excel, Microsoft Word, Customer Service, Microsoft Office, Office Management, QuickBooks, Data Entry, Accounts Payable, Accounts Receivable, Operations Management, Human Resources, Sales, Accounting, Payroll, Invoicing, Team Building, Marketing
Education
Consumnes River College
Modesto Junior College
Center for Digital Storytelling - Silence Speaks August 2011 - Present
Book Writing World January 2010 - Present
StarkPowers Productions January 2008 - Present
self-employed April 2002 - Present
CCC Preschool July 2011 - July 2012
Blue Shield of California 2005 - January 2006
Quokka 1999 - 2001
Skills
Stories, Web Video, Editing, Creative Writing, New Media, Content Strategy, Video Production, Video, Video Editing, Directing, Television, Film Production, Copywriting, Digital Media, Journalism, Copy Editing, Blogging, DVD Studio Pro, Adobe Encore, Photoshop, InDesign, Storytelling, Screenwriting, Film, Leadership, Short Films, Final Cut Pro, Documentaries, Videography, Final Draft, Fiction, Short Stories, Post Production, Producing, Creative Direction, Film Editing, Multimedia, Feature Films, Media Production, Cinematography, Content Development, Editorial, Pre-production, Web Content, Writing
Education
Mills College 2003 — 2005
MFA, English and Creative Writing
University of California, Santa Cruz 1994 — 1996
BA, History
Berkeley Rep
Sterling HSA January 2004 - Present
Health Net Health Plans 1989 - 2002
Health Net 1989 - 2002
Blue Shield of California 1994 - 1997
Kaiser Permanente 1978 - 1994
Prudential Healthcare - West Div 1987 - 1988
Skills
Insurance, Healthcare, Medicare, Health Policy, Health Insurance, Employee Benefits, Brokers, Policy, Strategic Planning, Underwriting, Healthcare Management, Long-term Care, Analysis, Executive Management, Team Building, Benefits Administration, Managed Care, Process Improvement, HIPAA, Dentistry, Term Life Insurance, Medicaid, Healthcare Industry, New Business Development, Leadership, Disability Insurance, Small Business, Practice Management, Health Savings Accounts, Strategic Financial..., 401k, Life Insurance, Mergers & Acquisitions, Group Insurance, General Insurance, Risk Management, Financial Services, Investments, Strategy, Fixed Annuities, Start-ups, Workers Compensation, Management Consulting, Finance
Education
California Sate University, Hayward 1976 — 1979
MPA, Public Administration
Mills College 1968 — 1972
BA, Political Modernization of Southeast Asian Countries
On Lok, Inc. December 2014 - Present
Keiretsu Forum February 2013 - Present
Heritage Provider Network May 2012 - September 2012
CareCentrix August 2009 - April 2011
Blue Shield of California August 2002 - June 2009
Aetna April 1998 - August 2002
PacifiCare October 1993 - February 1998
PacifiCare Health Systems 1993 - 1998
Barnett Banks June 1989 - July 1993
Continental Bank October 1987 - July 1989
Skills
Product Development, Mergers, Operations Management, Contract Negotiations, SDLC, Financial Analysis, Health Insurance, Strategic Planning, P&L Management, Contract Negotiation, Management Consulting, Mergers & Acquisitions, Leadership, Team Building, Change Management, Leadership Development, Project Management, Coaching, Start-ups, Performance Management, Management, Team Leadership, Business Strategy, Process Improvement, Insurance, Vendor Management, Executive Management, Marketing, Product Marketing, Cross-functional Team..., Strategy, Healthcare, Business Analysis, Business Process..., Business Development, Program Management, Business Planning, Analysis, Outsourcing, Product Management, Risk Management, Analytics, Strategic Partnerships, CRM, Training, Medicare, Managed Care, Healthcare Information..., Consulting
Education
Northwestern University - Kellogg School of Management 1978 — 1980
Master of Business Administration (MBA), Accounting and Information systems
Marquette University 1973 — 1976
Bachelor of Arts (BA), Liberal Arts
Health Net March 2014 - Present
Health Net January 2011 - March 2014
Blue Shield of California June 2005 - June 2010
J.D. Power and Associates 2003 - 2005
Health Net 1992 - 2002
Skills
HMO, PPO, Insurance, Healthcare, HIPAA, BPO, Health Care Reform, Project Portfolio..., Cross-functional Team..., Business Development, Operations Management, Sales Operations, Sales Management, Team Building, Business Process, Business Analysis, Healthcare Industry, Executive Management, Strategy, Vendor Management, Leadership, Health Insurance, Program Management, Managed Care
Education
Michigan State University 1976 — 1980
Bachelors, Business Adminsitration
Peekaboo Bakestand and Popbar March 2015 - Present
Cal Poly University San Luis Obispo August 2013 - June 2014
San Roque Pet Hospital 2011 - 2012
Cake Monkey Bakery 2009 - 2011
AK Restaurant 2008 - 2009
Spago's Beverly Hills September 2007 - 2008
Tijuana Entertainment 2006 - 2007
Glicker & Flaig, LLC 2004 - 2005
Blue Shield of California 2004 - 2004
Jamba Juice 1999 - 2004
Skills
Administrative..., Food Service, Avimark, Microsoft Word, Microsoft Excel, Staff Development, Staff Management, Payroll, Banking, Inventory Control, Product Ordering, Cash Handling Experience, Multi-line Phone, Crew Scheduling, Digital Dining Software, Aloha Software, Cake Decorating, Pastry Production, Menu Development, Pastry, Chocolate, Cakes, Bakery, Bread, Sanitation, Food Safety, Culinary Skills, Food, Recipes, Catering
Education
Santa Barbara City College 2011 — 2012
Communication, General
Los Angeles Valley College 1999 — 2002
Graphic Design; Theatre Arts
Blue Shield of California December 2014 - Present
HealthNow New York Inc. September 2013 - November 2014
Blue Shield of California February 2012 - January 2013
Blue Shield of California January 2007 - February 2011
Aetna February 2005 - January 2007
Aetna November 2003 - January 2005
Aetna November 2002 - November 2003
Aetna January 2000 - November 2002
PacifiCare 1996 - 2000
Skills
Strategy, Management, Business Strategy, Underwriting, Marketing, Relationship Management, Customer Retention, Health Insurance, Employee Benefits, Insurance, Managed Care, Disability Insurance
Education
Michigan State University
Bachelor of Science (BS), Business Administration and Management, General
Michigan State University
BS - Business Administration, Bus. Admin & Marketing
Blue Shield of California April 2012 - Present
Volcano Corporation June 2010 - April 2012
Hewlett-Packard February 2007 - May 2010
Hewlett-Packard 2005 - 2007
Hewlett-Packard 1999 - 2005
Hewlett-Packard May 1996 - March 1999
Skills
Oracle, Shell Scripting, SQL, Perl, XML, Java, HTML, Microsoft Office, Software, Informatica, JDBC, LoadRunner, Databases, Agile Methodologies, SDLC, Scrum
Education
Madison Area Technical College
Associate Degree, Data Processing Computer Programming
WCG, a W2O Company 2013 - Present
Blue Shield of California 2012 - 2012
Rare Genomics Institute September 2011 - December 2011
Resolution Health Inc. June 2011 - December 2011
Imprivata March 2009 - April 2010
World Economic Forum June 2008 - October 2008
International Health Organization June 2007 - May 2008
International Health Organization February 2006 - June 2007
US Department of Health and Human Services June 2004 - September 2004
Skills
Stata, R, Mandarin, English, Statistics, Data Analysis, Analytics, SAS, Access, Epidemiology, Research, Global Health, Public Health, Management, Project Management, GIS, Hindi, Strategic Planning, ArcGIS, SQL, Business Analysis, Econometric Modeling, Crowdsourcing, Proposal Writing, Clinical Research, International Health, Health Insurance, SPSS, Qualitative Research
Education
The Johns Hopkins University
MPH/MBA, Epidemiology/Health Care Management
Middlebury College 2001 — 2005
BA, International Politics and Economics
Blue Shield of California February 2013 - Present
Blue Shield of California July 2010 - February 2013
Spherion 2007 - 2010
Spectrum Personnel 2001 - 2005
Skills
Customer Service, Vendor Management, Process Improvement, Administrative..., Visio, Outlook, Microsoft Office, Spreadsheets, Access, Office Management, Microsoft Excel, Human Resources, Health Insurance, Applicant Tracking..., Project Management, Travel Arrangements, PowerPoint, Recruiting, Event Planning, Microsoft Word, Leadership, Software Documentation, Data Analysis, PeopleSoft, Call Centers, Business Analysis, Analysis, Training
Education
Moravian College 1985 — 1990
BS, Political Science
McKesson Corporation August 2012 - Present
Blue Shield of California April 2008 - July 2012
University of California San Francisco Medical Center 2006 - 2008
Gymboree and Jace Architecture 2005 - 2006
Fair Isaac Corporation 2000 - 2004
Blue Shield of California and Xuny.com 1999 - 2000
Skills
Cross-functional Team..., Marketing Communications, Project Management, Product Development, Leadership, Customer Service, E-commerce, Event Management, Digital Marketing, Healthcare Industry, Marketing, Program Management, Marketing Strategy, Strategic Planning, Teamwork, Marketing Research
Education
Mills College
M.A., Education
University of California, Davis
B.A., English Major, French Minor
Blue Shield of California August 2015 - Present
Blue Shield of California April 2015 - August 2015
Marketing Consultant April 2013 - August 2015
Blue Shield of California September 2014 - March 2015
Kaiser Permanente August 2013 - February 2014
Lexicon Branding July 2011 - March 2013
Carol H Williams Advertising February 2006 - June 2011
Carol H Williams Advertising April 2004 - January 2006
Carol H Williams Advertising January 2002 - March 2004
Eyescream Interactive September 1999 - February 2001
Skills
Integrated Marketing, Brand Management, Advertising, Creative Strategy, Creative Direction, Brand Architecture, Marketing Research, Interactive Marketing, Market Research, Strategy, Marketing Strategy, Branding & Identity, Relationship Marketing, Business Development, Marketing, Digital Marketing, Brand Development, Market Planning, Customer Insight, Project Management, Strategic Thinking, Social Media Marketing, Interactive Advertising, Digital Strategy, Product Naming, Company Naming, Introducing New Products, Account Planning, Superior Client Service, Collateral Production, Driving Growth, Collaborative Leadership, Collaborative Problem..., International Marketing, Social Media, News Packages, Outdoor Advertising, B2B Marketing, Digital Media, Multicultural Marketing, Marketing Management, Segmentation, Media Strategy, Positioning, Consumer Insight, Online Advertising, Self-starter, Product Marketing, Cross-functional Team..., Marketing Communications
Education
Michigan State University
MA, Advertising
Michigan State University
BA, Advertising
Cerner Corporation December 2012 - Present
Invoyent May 2010 - December 2012
Cambia Health & The Regence Group September 2011 - August 2012
Blue Shield of California May 2010 - August 2010
Skills
Professional Writing, Technical Writing, Deliverables, Project Status Reporting, Progress Tracking, Version Control, Document Management, Proofreading, Internal & External..., Business Travel, Group Work, User Documentation, Technical Documentation, Employee Handbooks, Budget Monitoring, Business Requirements, Editing, Visio, Process Improvement, Project Management
Education
Missouri State University 2007 — 2011
Bachelor of Arts, Professional Writing
Missouri State University 2007 — 2011
Bachelor's degree, Professional Writing
Cognizant Technology Solutions, Molina Healthcare June 2014 - Present
Blue Shield of California March 2013 - February 2015
Cognizant technology Solutions 2014 - 2015
Cognizant technology Solutions 2014 - 2015
Cognizant Technology Solutions January 2006 - June 2014
UnitedHealth Group January 2011 - October 2012
WellPoint September 2007 - December 2010
Thinksoft Global Services April 2003 - December 2005
Standard Chartered Bank April 2004 - November 2005
Skills
Testing, Test Management, Quality Assurance, Software Project..., Project Management, Requirements Analysis, SDLC, HP Quality Center, Healthcare Management, System Testing, Healthcare, Test Planning, JIRA, ALM, Business Analysis, WinRunner, Oracle, Healthcare Information..., Banking
Education
Manonmaniam Sundaranar University 1997 — 2001
Bachelor of Engineering, Computer science and Engineering
L.A. Care Health Plan October 2010 - Present
REGAL MEDICAL GROUP July 2007 - August 2009
CAP MANAGEMENT SYSTEMS October 2004 - May 2007
WELLPOINT (BLUE CROSS BLUE SHIELD OF GEORGIA) 2003 - 2003
BLUE SHIELD OF CALIFORNIA 2002 - 2003
PRUDENTIAL HEALTHCARE MERGING AETNA INC May 1997 - 2002
Skills
Quality Auditing, Special Projects, Flexible Working, Critical Thinking, Data Analysis, Mathematical Analysis, Contract Review, Claims Resolution, Customer Satisfaction, Dispute Resolution, Training & Development, System Configuration, Acoustic Guitar, Piano, Singing
Education
University of Phoenix 2004 — 2005
MBA UNDERGRADUATE, HEALTHCARE MANAGEMENT
Mapua Institute of Technology 1980 — 1986
BSCE DEGREE, CIVIL ENGINEERING
Blue Shield of California November 2003 - Present
Health Net of California October 1999 - November 2003
CIGNA Healthcare April 1999 - October 1999
Skills
Employee Benefits, Insurance, Sales, Health Savings Accounts, Sales Management, Health Insurance, Customer Retention, Disability Insurance, Management, Brokers, Medicare, COBRA, Leadership, Marketing, Term Life Insurance, Managed Care, Long-term Care, Health Care Reform, Benefits Administration, Life Insurance, CRM, Account Management, PPO, Open Enrollment, Underwriting, Sales Presentations, HMO
Education
Moorpark College 1989 — 1991
Liberal Arts
Blue Shield 2006 - Present
Blue Shield of California June 2006 - April 2013
Foundation Health 1991 - 1995
Amerimed Health Plan 1985 - 1995
Century Medicorp 1985 - 1995
Loma Linda Health Plan 1985 - 1995
VIP Health Plan 1985 - 1995
Cal Comp 1985 - 1995
Business Insurance Group 1985 - 1995
BIG 1985 - 1995
Skills
Medicare Supplements, Health Insurance, Medicare, Managed Care, Consultative Selling, Employee Benefits, Health Savings Accounts, Selling, Insurance, Leadership, HIPAA
Education
Mt. San Antonio College 1971 — 1971
Police Science
Blue Shield of California July 2015 - Present
Heald College August 2013 - April 2015
Metro Pcs Corporate Store May 2011 - August 2013
Freedom Truck Driving School August 2007 - May 2009
Skills
Sales, Higher Education, Public Speaking, Microsoft Office, Staff Development, Community Outreach, Event Planning, Career Counseling, Interviews, Customer Service, Leadership, Management, PowerPoint, Recruiting, Research, Telephone Skills
Education
MTI Business College Inc 2010 — 2011
Certification, Medical Office Assistant/Specialist
New Hope Charter School 1999 — 2001
High School Diploma, High School/Secondary Diplomas and Certificates
Blue Shield of California January 2015 - Present
Humana July 2013 - January 2015
Humana October 2011 - July 2013
Cincinnati Children's Hospital Medical Center April 2011 - September 2011
Miami University Zoology Department May 2010 - August 2010
Miami University Office of Community Engagement and Service October 2009 - August 2010
Sigma Tau Gamma Fraternity 2009 - 2010
Miami University May 2009 - August 2009
Skills
Microsoft Office, Leadership, Microsoft Excel, Community Outreach, Immunohistochemistry, PowerPoint, Data Analysis, Research, Nonprofits
Education
Miami University 2006 — 2010
A.B., Zoology, Chemistry
Miami University 2006 — 2010
Bachelor of Arts (B.A.), Chemistry
Fidelis SecureCare November 2014 - Present
Cognizant Technology Solutions June 2014 - November 2014
CareMore Health Plan August 2010 - July 2014
Blue Shield of California 2007 - 2010
BlueCross BlueShield of South Carolina 2000 - 2006
Skills
Vendor Management, Insurance, Healthcare Information..., Managed Care, Healthcare, Medicare, HIPAA, Leadership, Health Insurance, Strategic Planning, Customer Service, Management, Process Improvement, Program Management, Team Building, Business Analysis, SDLC, Project Management, Analysis, Training
Education
Moorpark College
Associate of Science (A.S.), Training and Management
Blue Shield of California November 2014 - Present
Kforce Inc 2015 - 2015
Kforce Inc 2015 - 2015
Hewlett-Packard January 2014 - October 2014
California Department of Managed Health Care September 2012 - November 2013
Oklahoma City Community College August 2008 - December 2010
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Communication, Journalism, Requirements Gathering, Business Analysis, Requirements Management, SDLC, Visio
Education
McNeese State University 2010 — 2012
Bachelor of Arts (BA), Mass Communication/Media Studies
McNeese State University 2010 — 2012
Bachelor's degree, Communication and Media Studies
Judicial Council of California 2011 - Present
City of Calabasas Historical Preservation Commission April 2013 - Present
International Facilities Management Association, (IFMA), San Fernando Valley Chapter 2005 - 2012
City of Calabasas 1997 - 2011
Blue Shield of California 2005 - 2009
NBC Universal 1997 - 2005
MCA/Universal Studios 1995 - 1997
Skills
Contract Negotiation, Project Management, Purchasing, Customer Service, Training, Managerial Finance, Policy, Environmental Awareness, Disaster Recovery, Space-planning, Distribution Center..., Relocation, Ergonomics, Lease Administration, Blueprint Reading, Facilities Management, Event Management, Space planning, Process Improvement, Team Building, Construction Management, Proposal Writing, Construction, Public Speaking, Real Estate, System Administration, Strategic Planning, Employee Training, Budgets, Management, Procurement, Project Planning, Employee Relations, Analysis, Vendor Management, Negotiation, Organizational..., Leadership, Supervisory Skills, Customer Satisfaction, Strategy, Cross-functional Team..., Nonprofits, Program Management, Operations Management, Fundraising, Contract Management, Process Scheduler, Performance Management, Change Management
Education
University of California, Los Angeles 2002 — 2004
CA Teaching Credential: English, Communications
Minnesota State University, Mankato
B.S., English, Communications, Theatre Arts
St. Cloud Tech High School
Educator, Speech, Theatre and English Teacher, 9th, 11th and 12th grades
University of Minnesota-Twin Cities
Grad. Studies, Theatre Arts
Blue Shield of California February 2007 - Present
DIRECTV June 1997 - June 2005
Anthem Blue Cross July 1994 - June 1997
Citibank June 1992 - May 1994
Skills
Sales Compensation, Financial Analysis, Financial Reporting, Financial Modeling, SAP R/3, Business Process..., Business Analysis, Data Analysis, Access, Business Process, Analysis, Process Improvement, Cross-functional Team..., Change Management, Insurance, Business Intelligence, Vendor Management
Education
Dorset Institute of Higher Education
Accounting
Los Angeles Trade Technical College
Business Administration
Lycee Consulaire
Economics
Stanford Children's Health Lucile Packard Children's Hospital Stanford April 2014 - May 2014
Blue Shield of California August 2013 - April 2014
Weed Family Pharmacy July 2011 - September 2011
M2S Inc May 2009 - May 2011
Safeway October 2006 - December 2006
Ordway Drug Store 2002 - 2003
Walmart September 2000 - January 2002
Skills
Pharmacy, HIPAA, Compounding, Medicare Part D, Pharmacy Technicians, Healthcare, Medical Terminology, Data Entry, Pharmacy Benefit..., Telephone Skills, Prescription, Training, Healthcare Information..., Dosage Calculations, Medicaid, Health Insurance, Pharmacy Law, Customer Service, HMO, Pharmacy Education, Medication Errors, Community Pharmacy, Pharmacy Practice, Medical Practice..., PDX, QS1, Windows, Medicare Prescription..., Drug Interactions, Prior Authorization, Claims Resolution, TAR, Medicare/Medicaid..., Healthcare Reimbursement, Chemotherapy, Aseptic Technique, ScriptPro Automation..., Customer Satisfaction, PPO, Pharmacists, Customer Oriented, Medical Records, Medical Billing, Provider Relations, Medical Imaging, Microsoft Word, PowerPoint, Inventory Control, ICD-9, Pharmacueticals
Education
National Pharmacy Technician Association Training Institute 2013 — 2013
Sterile Products (IV), Chemotherapy, Compounding Certification, Sterile Products (IV), Chemotherapy, Compounding
Boston Reed College 2009 — 2010
Pharmacy
Monterey Peninsula College 2004 — 2006
Medical Insurance Specialist/Medical Biller
Rocklin High School/Rocklin Independent School 1996 — 2000
High School Diploma, European History
Health Net November 1999 - January 2015
Blue Shield of California January 1995 - November 1999
UCLA January 1973 - January 1993
Skills
Proficient on PC (word,..., pages, numbers,..., Organized, great..., Data entry (10 key),..., Reliable, interpersonal...
Education
LA County and USC Medical Center (now: LAC+USC Medical Center)
Fulfilling my requirements for my RN license in the United States
Los Angeles City College
Took courses in Algebra and Chemistry towards BS degree
St Richard’s hospital Spitalfield Lane, Chichester, West Sussex, United Kingdom PO19 6SE
RN Diploma, Registered Nursing/Registered Nurse
Blue Shield of California May 2015 - Present
Franchise Tax Board March 2012 - May 2015
TrueCar, Inc. October 2011 - February 2012
Carnival Cruise Line September 2010 - July 2011
Skills
Administration, Customer Service, Clerical Skills, 10 Key, Medical Coding, Clinical Skills, Microsoft Office, Data Entry, Vital Signs, Direct Patient Care, Medical Terminology, Medical Devices, Sales, Customer Satisfaction, Call Centers, ICD-9, CPR Certified, Microsoft Excel, Multi-line Phone, Teamwork, Microsoft Word
Education
MTI College 2013 — 2015
Certification, Medical/Clinical Assistant, 4.0 GPA
MTI College 2013 — 2015
Licensure, Phlebotomy Technician/Phlebotomist
Edelman January 2015 - Present
Sustainable Brands July 2013 - Present
Clients: yerdle, SOCAP, Annie's, Inc., method, Teaching Channel, Samsung January 2011 - May 2014
Blue Shield of California June 2011 - August 2011
Greenberg Brand Strategy September 2004 - March 2010
Junta de Andalucia October 2006 - June 2007
TBWA\Chiat\Day July 2003 - August 2004
TBWA\Chiat\Day May 2002 - June 2003
TBWA\Chiat\Day June 2001 - May 2002
Skills
Corporate Social..., Sustainability, Customer Insight, Market Research, Strategic Communications, Strategic Planning, Stakeholder Engagement, Marketing Research, Marketing Communications, Social Media Marketing, Qualitative Research, Systems Thinking, Nonprofits, Integrated Marketing, Social Entrepreneurship, Leadership, Entrepreneurship, Sustainable Business, Social Impact, Data Analysis, Program Management, Social Media, Social Networking, Ethnography, Salesforce.com, Design Research, WordPress, Google Analytics
Education
Presidio Graduate School (Presidio School of Management) 2011 — 2013
MBA, Sustainable Management
Loyola Marymount University
B.A., English, Communications (focus area in Journalism)
VJA Consulting, LLC July 2008 - Present
MedImpact August 2010 - November 2013
MedSmith August 2008 - July 2010
Blue Shield of California July 2004 - July 2008
Kaiser Foundation Health Plan 1997 - 2004
Kaiser Permanente January 1997 - August 1997
Kaiser Permanente October 1989 - January 1997
Massachusetts General Hospital 1986 - 1988
Skills
Medicaid, PBM, Healthcare, Health Insurance, Medicare, Contract Negotiation, Contract Management, Formulary Management, Benefits Design, Pharmaceuticals, Pharmacists, Supply Chain Management, Pharmacy Benefit..., Pharmaceutical Industry, Hospitals, Management, Disease Management, Utilization Management, Medicare Part D, Pharmacy, Healthcare Industry, Health Policy, Managed Care, Oncology
Education
Massachusetts College of Pharmacy and Health Sciences 1981 — 1986
BS, Pharmacy
Massachusetts College of Pharmacy and Health Sciences 1981 — 1986
Bachelor of Science (B.S.), Pharmacy
Blue Shield of California March 2009 - Present
Blue Shield March 2009 - November 2012
WellPoint June 2004 - March 2009
WellPoint June 2004 - March 2009
WellPoint, Inc June 2004 - March 2009
WellPoint March 1999 - June 2004
WellPoint, Inc March 1999 - June 2004
Skills
Medicare, Health Insurance, Sales, Life Insurance, Insurance, Dentistry, Direct Sales, Customer Service, Disability Insurance, Health Savings Accounts, Medicare Part D, Team Leadership, Employee Benefits, Management, Sales Management, Managed Care
Education
Moorpark College 1997 — 2000
Blue Shield of California July 2007 - Present
Washington Mutual Card Services October 2005 - March 2006
Bank of America October 2003 - May 2005
Skills
Data Entry of Existing..., Computer literate MS..., Prepare and audit loan..., Verify fees with brokers, Prepare documents to..., Ensure accurate and..., Answer heavy multi-line..., Operate basic office..., Professional resolution..., Effective communication..., Maintain excellent..., Develop methods and..., Train new personnel in..., Input New Business into..., Send out Daily Receipts..., Approve or Decline..., Customer Service, Data Entry, Public Relations, Sales
Education
MTI Business College Inc 1997 — 1998
Blue Shield of California November 2014 - Present
Blue Shield of California January 2014 - October 2014
Blue Shield of California May 2013 - December 2013
Blue Shield of California September 2011 - April 2013
Children's Hospital of Los Angeles January 2010 - July 2011
California Department of Corrections December 2008 - December 2009
WellPoint Health Networks May 2007 - September 2008
Kaiser Permanente January 2005 - May 2007
WellPoint Pharmacy Management October 1999 - December 2004
GE Marquette Medical Systems August 1996 - May 1999
Skills
See above, Vendor Management, Healthcare, Project Management, Process Improvement, Program Management, EMR, Pharmacy Benefit..., Clinical Research, Program Implementation, ICD-10, Budgets, Cross-functional Team..., Data Analysis, Requirements Gathering, Managed Care, Visio, IT Management, Integration, EHR, SDLC, Business Analysis
Education
Loyola Marymount University 1996 — 2001
M.B.A, Finance and Information Decision Systems
University of California, Los Angeles 1983 — 1987
Bachelors, Pre-Med
Project Management Institute 2002 — 2003
PMP, Project Management
Global Technology Company February 2014 - Present
UC Berkeley Extension 2014 - Present
Clear Lenz Consulting March 2007 - Present
Blue Shield of California 2012 - 2014
Morrison & Foerster LLP 2009 - 2011
Aerojet February 2007 - July 2009
UC Davis April 2009 - June 2009
GenCorp 2007 - 2009
Resources Global Professionals 2005 - 2007
Great-West 2003 - 2005
Skills
Employee Benefits, HRIS, Deferred Compensation, Executive Pay, Employee Relations, Benefits Administration, Vendor Management, ERISA, Benefits Design, Organizational..., Defined Benefit, Open Enrollment, Total Rewards Strategies, Defined Contribution, Sales Compensation, Payroll, Strategic Human..., Human Resource Planning, Contract Negotiation, Collaborative Problem..., Negotiation, DOL, Vendor Relationships, EEO/AA Compliance, Benchmarking, Health & Welfare..., Contract Management, Legal Writing, IRS, LOA, LTD, STD, Total Rewards, Total Cost Reduction, Total Reward Statements, Cost Benefit, Restructuring, Global Human Resources..., Stock Management, Equity Edge, Technology, Medical Devices, Financial Institutions, Law Firms, Health and Wellness, Collective Bargaining, Proxy, International M&A, M&A experience, Workday
Education
ERISA Tax Courses, Compensation, Executive Management 1995 — 2011
Certification
Metropolitan State University of Denver
Regis University
Bachelor of Arts Degree
Blue Shield of California August 2008 - December 2011
Insurers Administrative Corporation January 2006 - July 2008
UnitedHealthcare August 2000 - November 2005
The Body Shop at Home August 2002 - July 2005
Independent with Broker- Newman Financial in Bloomington, MN. June 1998 - June 2000
Skills
Health Insurance, Recruiting, Caregiver, House..., Time Management, Employee Benefits, Employee Relations, Training, Team Building, Sales, Strategic Planning, Leadership, Interviews, Insurance, Customer Service
Education
Minnesota State University, Moorhead 1974 — 1977
AA
Blue Shield of California July 2013 - Present
Blue Shield of California February 2012 - June 2013
Health Plan of San Joaquin April 2008 - March 2010
Skills
Third Party..., Management, Business Analysis, Performance Reporting, Employee Engagement, Customer Oriented, Long-term Customer...
Education
Modesto Junior College
Associate of Arts (AA), Health Information/ Administration/Administrator
Visa June 2013 - Present
Visa, Inc. January 2012 - June 2013
Visa, Inc. June 2010 - February 2012
Visa, Inc. September 2009 - May 2010
Visa Inc. February 2008 - September 2009
Visa Inc. January 2005 - 2008
Blue Shield Of California September 2003 - January 2005
ProBusiness/ADP October 2000 - August 2003
PeopleSoft July 1998 - October 2000
Skills
Electronic Payments, Strategy, Cards, Contract Negotiation, E-commerce, Recruiting, Banking, Team Building, Payment Gateways, Debit Cards, Smart Cards, Mobile Commerce, Transaction Processing, Merchant Services, Segmentation, Cross-functional Team..., Management, Analytics, SDLC, Strategic Planning, Financial Services, Start-ups, Internet Banking, Vendor Management, Electronic Funds..., Payment Industry, Credit Cards, Business Analysis, Business Strategy, Customer Acquisition, Relationship Management, Mobile Payments, Payment Card Processing, Strategic Sourcing, Retail Banking, Strategic Partnerships, ACH, Loyalty Marketing, Payment Systems, PCI DSS, Consulting, Payments, Payment Cards, Loyalty Programs, Business Development, Human Resources, Acquiring, Product Management, NFC, Team Leadership
Education
Loyola University of Chicago 1989 — 1996
Bachelor's degree
Richardson Clark Design February 2007 - Present
Blue Shield of California May 2003 - January 2007
AOL Time Warner June 1999 - June 2003
Goodby Silverstein & Partners July 1998 - June 1999
Citron Haligman Bedecarre June 1998 - May 1999
Limited Brands 1996 - 1998
Bates Worldwide 1994 - 1996
Skills
Marketing, Advertising, Copywriting, Brand Development, Marketing Communications, Creative Direction, Web Design, Marketing Strategy, Strategy, Mobile Marketing, Direct Marketing, Integrated Marketing, Leadership, Graphic Design, Start-ups, Project Management, Corporate Communications, Branding & Identity, Corporate Identity, Management, Creative Strategy, Digital Strategy, Brand Management, Event Planning, Social Media, Interactive Marketing, Strategic Communications, Social Media Marketing, Digital Marketing, Corporate Branding, Public Relations
Education
Università degli Studi di Firenze 1989 — 1991
MA
Mary Baldwin College 1986 — 1989
BA
Isidore Newman, New Orleans 1984 — 1986
Blue Shield of California September 2011 - Present
Dun & Bradstreet March 2008 - September 2011
Bank of America September 2003 - March 2008
Skills
Privacy Law, Risk Management, Corporate Law, Corporate Governance, Strategy, Mergers, Strategic Planning, Anti-corruption & FCPA, Compliance & Ethics, Corporate Investigations, Code of Conduct, FCPA, Corporations, Mergers & Acquisitions, Policy, Leadership, Contract Negotiation, Governance, Ethics, Analysis, Financial Risk, Data Privacy, Executive Management, Licensing, Due Diligence, Enterprise Risk..., Enterprise Software, Legal Compliance, Intellectual Property, Fraud, Business Development, Securities Regulation, Joint Ventures, Employment Law, Commercial Litigation, Litigation, Litigation Management, Legal Writing, Dispute Resolution, Mediation, Legal Issues, Securities, Regulations, Competition Law, Talent Management, Legal Research, Internal Investigations, Security, AML, Restructuring
Education
UCLA Anderson School of Management 2001 — 2003
M.B.A.
Loyola Law School, Los Angeles 1996 — 1999
J.D.
University of Pennsylvania 1992 — 1996
B.A., Political Science & History
Harvard-Westlake School
Kaiser Permanente March 2015 - Present
Blue Shield of California August 2009 - March 2015
Advanced Data Exchange November 2004 - August 2010
Simpata January 2003 - February 2004
HealthEZ, Inc. 2004 - 2004
Commerce One July 2001 - November 2002
O'Reilly & Associates 1999 - 2002
Symantec 1998 - 1999
Apple Computer, Inc. 1994 - 1998
Mindscape 1991 - 1994
Skills
SDLC, Cross-functional Team..., Healthcare, Program Management, Strategic Planning, Enterprise Software, Management, Integration, EDI, Business Process, Leadership, Software Development, Software Project..., IT Operations, Team Leadership, Process Improvement, Quality Assurance, Business Analysis, Enterprise Architecture, Outsourcing, Databases, Security, Project Planning, Vendor Management
Education
Purdue University
MSM, Information Systems
Miami University
BS, Management
Equinix May 2014 - Present
A Way With Words January 2012 - Present
Black & White Design April 2012 - May 2013
Ameriprise Financial Services franchise October 2007 - December 2011
Ameriprise Financial Services, Inc. September 2003 - October 2007
Blue Shield of California 2002 - 2003
Raychem 1996 - 2000
Health Net 1990 - 1996
Skills
Marketing Communications, Editorial, SaaS, Content Strategy, Insurance, Strategic Planning, Writing, Public Speaking, Investments, Integrated Marketing, Copywriting, Teamwork, Editing, Product Development, Demand Generation, Creative Concept..., Copy Editing, Project Management, Creative Concept Design, Web Content, Microsoft Office, Mac OS, iWork, SEO copywriting, Keynote, PowerPoint, Strategic Communications, Public Relations, Social Media Marketing, social media, Press Releases, Marketing Strategy, Social Media, Customer Service, Email Marketing, Strategy, Management
Education
Loyola Marymount University
University of California, Santa Barbara
Bachelor's Degree, Communication Studies
Blue Shield of California April 2015 - Present
Blue Shield of California January 2013 - April 2015
Blue Shield of California March 2009 - December 2012
Blue Care Network February 2007 - December 2008
MCare May 2002 - January 2007
Skills
Product Management, Agile Methodologies, Logistics, Process Simulation, Business Analysis, SDLC, Requirements Gathering, Vendor Management, Analysis, Business Requirements, Process Improvement, Testing, Product Development, Business Process..., Visio, Scrum, Management, Requirements Analysis, Analytics
Education
Wayne State University 2006 — 2008
Master of Business Administration, Database Management
Michigan State University 1998 — 2002
Bachelor of Arts, Supply Chain Management
KPMG US April 2013 - Present
Loyola University Chicago 2011 - 2013
Loyola University Chicago 2008 - 2011
Contractor 2008 - 2010
Laboratory Corporation of America 2006 - 2007
Blue Cross and Blue Shield Association 2004 - 2006
Blue Shield of California 2003 - 2003
McKesson Corporation 2000 - 2002
SBC Communications (now AT&T) 1997 - 1999
Arthur Andersen 1997 - 1997
Skills
Online Marketing, Email Marketing, Product Marketing, Product Management, Marketing Strategy, Market Planning, Event Management, Event Marketing, Market Analysis, Strategic Planning, Strategic Partnerships, Strategic Analysis, Business Strategy, Higher Education, Healthcare, Information Management, Data Analysis, Social Media, Budgeting, Business Intelligence, Client Services, Account Management, New Business Development, Trade Shows, Corporate Governance, Operational Excellence, Project Management, Event Planning, Budgets, Advertising, Analysis, Management, Leadership, Market Research, Strategy, Marketing, Program Management, Integrated Marketing, Team Building, Business Development, Business Planning, Sales, Project Planning
Education
Loyola University Chicago, Quinlan School of Business
Executive Education, High-Impact Leadership Certificate
Loyola University of Chicago - Graduate School of Business 1995 — 1997
MBA, Information Systems, Strategy & Marketing
Loyola University of Chicago
BBA, Operations Management
University of California, Berkeley
Extension Program (Graphic Arts; Online Media)
The University of Chicago
University College (Graphic Arts, Interactive Media)
Hinsdale South H.S.
Hinsdale South H.S.
Hinsdale South H.S.
Blue Shield of California January 2014 - Present
Covered California June 2013 - Present
DaVita 2011 - June 2013
Life Technologies January 2008 - December 2010
Agilent Technologies 2010 - 2010
Genentech 2005 - 2008
ABN AMRO 2000 - 2004
Skills
Mergers, Business Development, Forecasting, Project Management, Analysis, Product Lifecycle..., Budgets, Long Range Planning, Corporate Development, Venture Capital, Investment Banking, Acquisitions, Equity Research, Financial Modeling, Due Diligence, Strategic Alliances, Valuation, Cross-functional Team..., Biotechnology, Licensing, Mergers & Acquisitions, Leadership
Education
Miami University
BS
RGP March 2015 - August 2015
Blue Shield of California February 2014 - May 2014
Charles Schwab November 2010 - February 2014
Salesforce.com September 2010 - November 2010
Hewitt Associates October 2007 - February 2010
Openwave August 2005 - September 2007
Microsoft February 2002 - April 2004
Hewlett-Packard June 1999 - September 2001
Skills
Financial Modeling, Strategic Planning, Financial Analysis, Program Management, Management, Financial Planning, Business Strategy, Salesforce.com, Managerial Finance, Executive Pay, Analysis, Strategy, Finance, Sales Compensation, Portfolio Management, Forecasting, Process Improvement, Financial Services, Strategic Financial...
Education
Santa Clara University
Master of Business Administration (M.B.A.), Finance, Management
Morehouse College
Bachelor of Science, Math/Computer Science
Crenshaw Consulting Corporation January 2009 - Present
Chevron September 2006 - August 2015
Fokal Fusion, LLC June 2014 - January 2015
Blue Shield of California January 2006 - May 2006
Kaiser Permanente IT January 2005 - January 2006
CNF March 1998 - January 2005
Oregon Health and Science University Technology Transfer Office January 2004 - July 2004
Najit Technologies March 2004 - June 2004
Skills
Program Management, Change Management, Strategy, Management Consulting, Business Process..., Business Transformation, Project Management, Process Improvement, Management, Business Strategy, Business Process..., Procurement, Business Analysis, IT Strategy, Business Process, Business Performance..., Leadership Coaching, Leadership Development
Education
Center for Creative Leadership
Leadership Development and Coaching
Oregon Health and Science University
M.S., Management in Science and Technology and New Business Development
Anthony Robbins International
Leadership Coaching Academy
Prosci
Prosci Change Management Certification
Smith College
M.S., Exercise and Sports Science
Mount Holyoke College
B.A, Politics and Philosophy
International Society of Sustainability Professionals
Sustainability Professional
Strategic Sustainability Consulting
License, Green Auditor
University of Oregon
Sustainability Leadership
Judicial Council of California 2007 - Present
Blue Shield of California 2003 - 2006
Self Employed 2001 - 2003
Catholic Healthcare West 1997 - 2001
Langtech Systems Consulting 1997 - 1997
JHK & Associates 1991 - 1997
Skills
Business Analysis, Vendor Management, IT Strategy, SDLC, Disaster Recovery, Enterprise Architecture, Integration, ITIL, Program Management, Active Directory, Management, Security, Troubleshooting, Information Technology, Data Center, Project Management
Education
Michigan State University 1986 — 1991
BS
Blue Shield of California 2015 - Present
Hewlett-Packard 2008 - 2015
Hewlett-Packard 2007 - 2008
Hewlett-Packard 2003 - 2007
Skills
ITIL, IT Strategy, IT Service Management, IT Operations, Program Management, Cross-functional Team..., Management, PMP, QlikView, MS Excel Pivot Tables, Microsoft Excel, Microsoft Office, Problem Management, Analytic Problem Solving, Troubleshooting, Project Management, Analysis, Sharepoint, PowerPoint, SharePoint, Data Center, Integration, HP
Education
UC Santa Barbara
Bachelor's degree, Business Economics
MTI College
Computer Science
Blue Shield of California 2011 - Present
Kaiser Permanente IT 1999 - 2010
Kaiser Permanente 1997 - 1999
Warrior Insurance Companies 1993 - 1997
Retis Associates 1992 - 1993
CNA Insurance Companies 1990 - 1992
Principal Finncial Group 1987 - 1990
Skills
Vendor Management, Program Management, Cross-functional Team..., Management, Healthcare Information..., Performance Tuning, Project Portfolio..., Operations Management, Change Management, Workforce Development, SDLC, Project Management, PMP, Budgets, PMO, Information Technology, Leadership, Strategic Planning, Strategy, Software Development, Process Improvement, Business Intelligence, Healthcare, Human Resources, IT Strategy
Education
Loyola University Chicago
Business Administration and Management, General
Inovaare Corporation June 2015 - Present
Blue Shield of California May 2011 - May 2015
MD Care Health Plan March 2009 - May 2011
TOP Solutions September 2001 - April 2009
Molina Healthcare, Inc. 2005 - 2006
Inland Empire Healthplan 2004 - 2005
Wellpoint 1982 - 2001
WELLPOINT COMPANIES, INC 1983 - 1999
Skills
Managed Care, Provider Relations, Medicare, Medicaid, HMO, Human Resources, Outsourcing, HIPAA, Claim, Medicare Part D, Disease Management, Process Improvement, Hospitals, Operations Management, Healthcare, PPO, Network Development, Revenue Cycle, Insurance, Medical Compliance, Healthcare Industry, Healthcare Information..., Leadership, Health Insurance, Healthcare Management, Management, Health Policy, Healthcare Consulting, Utilization Management, Strategic Planning, Team Building, Project Management, Vendor Management, Cross-functional Team..., Training, Visio, Business Process...
Education
Pierce College 1982 — 1984
Los Angeles Pierce College
Architectural Design and Drafting
Blue Shield of California February 2013 - Present
Blue Shield of California July 2010 - Present
Estuate Inc April 2006 - July 2010
Wachovia Dealer Services 2009 - 2009
Stanford University 2008 - 2008
Oracle India Pvt Ltd 2003 - 2006
ORACLE 2003 - 2006
Vinyasa Engineers Pvt Ltd 2002 - 2003
Skills
Oracle Applications, SDLC, Business Intelligence, Oracle, PL/SQL, Oracle E-Business Suite, Data Warehousing, ERP, Requirements Analysis, ETL, Software Project..., Solution Architecture, SOA, Data Modeling, Requirements Gathering
Education
Manipal Academy of Higher Education 1998 — 2002
Bachelor of Engineering, Mechanical
Manipal Institute of Technology 1998 — 2002
BE, Mechanical
MGM College, Udupi 1996 — 1998
Blue Shield of California March 2013 - Present
Blue Shield of California August 1999 - March 2013
Blue Shield of California May 1994 - August 1999
Howard Zuker Associates - Paper Tigers 1991 - 1994
Skills
Data Analysis, SAS, Business Analysis, Access, Process Improvement, Business Intelligence, Healthcare Information..., Analytics, Requirements Gathering, Analysis, Healthcare, SQL, Requirements Analysis, Visio, Program Management, Data Warehousing, Management, Software Documentation, Customer Service, Vendor Management, Business Objects
Education
Los Angeles Pierce College 1986 — 1988
Canoga Park High School 1984 — 1986
Ravenswood Family Health Center September 2012 - Present
Ascent SG August 2011 - February 2012
Blue Shield of California April 2006 - June 2011
Chinese Community Health Plan June 1999 - April 2006
Skills
Healthcare, Managed Care, Healthcare Management, HIPAA, Policy, Medicare, Healthcare Consulting, EHR, Healthcare Industry, Medicaid, EMR, Healthcare Information..., Health Policy, Management, Hospitals, Revenue Cycle, Quality Improvement, Process Improvement, Physicians, Informatics, Health Insurance, Physician Relations, Leadership, Strategic Planning, Human Resources, Insurance, Public Health, Credentialing, Provider Relations, HMO, Medical Billing, Medicare Advantage, Training, Project Management, Medicare Part D
Education
Mount Holyoke College
Bachelor's degree, Art History, Criticism and Conservation
University of Pittsburgh Graduate School of Public Health
Master's Degree, Health Care Administration
Blue Shield of California March 2004 - Present
Education
Mapua Institute of Technology
Bachelor Of Science, Computer Engineering
L.A. Care Health Plan May 2015 - Present
The NaviHealth Group 2009 - Present
Care1st Health Plan - Yes, its all about you. April 2014 - January 2015
Heritage Provider Network Inc. March 2013 - March 2014
OptumHealth, Memorial HealthCare IPA December 2011 - February 2013
Health Dialog April 2004 - January 2009
Blue Shield of California December 2002 - March 2004
Universal Care March 2000 - December 2002
Providence Little Company of Mary April 1999 - February 2000
Corinthian Colleges September 1996 - September 1998
Skills
Provider Relations, Staff Development, Adult Education, Financial Services, Healthcare improvement, Managed Care, Healthcare, Utilization Management, Disease Management, Medicare, Hospitals, Medicaid, Public Health, Clinical Research, Healthcare Information..., Case Managment, HIPAA, Healthcare Industry, Health Insurance, Healthcare Consulting
Education
Regis University 2006 — 2008
MBA, Business Administration
University of Phoenix 1991 — 1993
Masters in Nursing ( MN ), Nursing Education
Montana State University-Bozeman 1980 — 1982
BSN, Nursing
University of Colorado Boulder 1970 — 1974
BA, English
Marymount HIgh School 1966 — 1970
Blue Shield of California April 2014 - Present
Women's National Basketball Association (WNBA) September 2013 - April 2014
Blue Shield of California June 2011 - September 2013
Blue Shield of California January 2011 - June 2011
Golden State Warriors August 2004 - December 2010
Golden State Warriors June 2008 - September 2009
Golden State Warriors June 2008 - September 2009
Golden State Warriors December 2006 - June 2008
Golden State Warriors August 2004 - December 2006
The Sports Club/LA December 2003 - July 2004
Skills
Business Development, Management, Sports, Program Management, Sports Management, Community Outreach, Sports Marketing, Community Development, Event Planning, Leadership, Event Management
Education
University of San Francisco 2004 — 2005
M.A., Sport Management
Michigan State University 1996 — 2001
Bachelor of Science, Kinesiology
OpenTV October 2010 - Present
OpenTV July 2007 - October 2010
Blue Shield of California September 2006 - July 2007
Air France December 2000 - September 2006
Skills
Microsoft Office, Outlook, Excel, Contract Negotiation, Travel Management, Business Travel, Travel Planning
Education
Universite de Haute Bretagne 1970 — 1974
B.A., French
Long Beach City College 1965 — 1968
A.A.
Woodrow Wilson High School 1962 — 1965
Lucile Packard Children's Hospital Staff Nurse, Pediatric Intermediate Care NurseryLucile Packard Children's HospitalOctober 2011 - Present
Lucile Packard Children's Hospital September 2010 - October 2011
Kaiser Permanente April 2010 - March 2011
Blue Shield of California January 2009 - January 2010
Kaiser Permanente February 2006 - September 2008
Kaiser Permanente July 2004 - February 2006
University of Medicine and Dentistry of NJ July 2003 - July 2004
Middlesex County College September 2003 - May 2004
Felician College June 2002 - July 2003
Education
Samuel Merritt University 2009 — 2010
BSN
Montclair State University 2001 — 2003
MA
Rutgers University-New Brunswick 1997 — 2001
BS
Impearls November 2002 - Present
GMT - Glassey-McNeil Technologies April 1998 - December 2002
Coastek Infosys, Inc. March 1997 - March 1998
NetFRAME Systems Inc. September 1991 - February 1997
3Com December 1984 - July 1991
Dysan August 1981 - October 1984
Time and Space Processing July 1980 - July 1981
UC Santa Cruz January 1979 - December 1980
Blue Shield of California August 1971 - September 1978
Skills
Device Drivers, Analysis, C++, Embedded Systems, C, Windows, Unix, Creative Writing, Microsoft Excel, TCP/IP, Social Media, Editing, Microsoft Office, Programming, Operating Systems, Research, Technical Support, Proposal Writing, Teaching, Science, Video, Photography, Start-ups
Education
University of California, Santa Cruz 1978 — 1980
Physics major
Montana State University-Bozeman 1967 — 1971
Physics major, Music minor
Great Falls High School 1964 — 1967
graduated
California Department of State Hospitals July 2013 - Present
SCAN Health Plan April 2006 - December 2012
Strategic Real Estate Services 2001 - 2006
Blue Shield of California 1996 - 2000
Tenet Healthcare 1985 - 1996
National Medical Enterprises 1985 - 1995
California State Assembly 1973 - 1984
Skills
Government, Medicaid, Public Policy, Policy, Legislative Relations, Media Relations, Strategic Planning, Nonprofits, Politics, Strategic Communications, Political Consulting, Health Policy, Public Affairs, Policy Analysis, Community Outreach, Political Campaigns, Legislation, Public Relations, Strategy, Message Development, Community Development, Grassroots Organizing
Education
Loyola Marymount University 1969 — 1973
Bachelor of Arts (B.A.), Political Science
Blue Shield of California August 2012 - Present
Hovensa 2008 - 2012
Visa (as consultant) 2008 - 2008
Self Employed Sabbatical 2005 - 2007
Intuit 1999 - 2004
Union Bank (as consultant) 1998 - 1999
Bank of America (as consultant) 1998 - 1998
Charles Schwab 1996 - 1998
T. Rowe Price 1990 - 1996
Skills
Problem Solving, Process Improvement, Program Development, Project Management, Business Operations, Experienced Business...
Education
Loyola College in Maryland
MBA, Information Systems / Decision Sciences; Cum Laude
University of Baltimore
B.S., Finance; Magna Cum Laude
Core-Mark International February 2015 - Present
Blue Shield of California January 2014 - Present
Berkshire Hathaway Homestate Companies July 2013 - January 2014
Macys.com February 2013 - July 2013
SMCI February 2011 - February 2013
Peopleflex January 2008 - April 2010
Robert Half International June 2006 - October 2007
AT&T January 2000 - December 2005
Skills
Benefits Negotiation, Staff Augmentation, Permanent Placement, Talent Acquisition, Sourcing, Internet Recruiting, Screening, Executive Search, Contract Recruitment, Resume Writing, Human Resources, Screening Resumes, Interviews, Hiring, Temporary Placement, Taleo, Leadership, Staffing Services, Job Fairs, Talent Management, SDLC, Personnel Management, PeopleSoft
Education
HRCI, Human Resource Certification Institute 2010 — 2010
PHR Certification, Human Resources
Mills College 2005 — 2006
Master, Master in Business Administration
Mills College, Lorry I. Lokey Graduate School of Business 2005 — 2006
Master Degree, Business Administration
Mills College 1996 — 2001
Bachelor, Business Administration
Blue Shield of California September 2014 - Present
UCSF July 2012 - Present
Univeristy of the Pacific 2012 - Present
Sutter Health December 2012 - September 2014
Sutter Health November 2010 - September 2014
Pfizer July 2008 - October 2010
Pfizer, Inc September 1999 - June 2008
University of the Pacific 1990 - 2002
Pfizer 1998 - 2000
Dignity Health 1997 - 1998
Skills
Outcomes Research, Pharmaceutical Industry, Pharmacists, Pharmacoeconomics, Clinical Research, Infectious Diseases, Pharmacology, Healthcare, Medical Affairs, Pharmaceutical Sales, Biotechnology, Health Economics, Medical Writing, Pharmacy, Oncology, Clinical Trials, Hospitals, Therapeutic Areas, Medical Education, Pediatrics, Managed Care, Medicine, Clinical Development, Diabetes, Clinical Pharmacy, Rheumatology, Informatics, Clinical Pharmacology, Cardiology, Neuroscience, Immunology, Neurology
Education
MGH Institute of Health Professions 2003 — 2006
Master Science, Clinical Investigation
Children's National Medical Center 1988 — 1989
General Pharmacy Residency
University of the Pacific 1985 — 1988
Pharm.D, Clinical Pharmacy
Blue Shield of California December 2014 - Present
Health Net 2005 - December 2014
Health Net 2001 - 2005
Aetna 1998 - 2001
Prudential Healthcare 1996 - 1998
Prudential Healthcare 1993 - 1996
Prudential Healthcare 1991 - 1993
Skills
Underwriting, Health Insurance, Insurance, Claim, Brokers, Health Savings Accounts, Managed Care, Medicare, Management, Life Insurance, HMO, Employee Benefits, Benefits Administration
Education
University of Southern California - Marshall School of Business 1998 — 2001
Master of Business Administration (M.B.A.)
Loyola Marymount University 1987 — 1991
Bachelor, Business
UCLA Anderson School of Management May 2011 - Present
Lifescript.com November 2010 - May 2011
Cedars-Sinai Health System September 2008 - March 2009
Blue Shield of California November 2002 - August 2008
CarryOn Communication, Inc. April 2001 - September 2001
CareerPath.com February 2000 - November 2000
CIGNA HealthCare Corp. May 1999 - February 2000
WellPoint Health Networks Inc. January 1994 - May 1999
Dames & Moore May 1991 - November 1993
Skills
Media Relations, Strategic Communications, Corporate Communications, Public Relations, Newsletters, Marketing Communications, Editing, Marketing, Storytelling, Management, Press Releases, Crisis Communications, Politics, Internal Communications, Social Media
Education
Michigan State University
BA, Journalism
ActiveHealth Management September 2007 - Present
ActiveHealth Management January 2006 - September 2007
ActiveHealth Management December 2004 - January 2006
Peace Corps January 1997 - January 1998
ULLICO May 1995 - August 1996
MAMSI/M August 1994 - May 1995
Claims Administration Corporation March 1994 - August 1994
Blue Shield of California January 1991 - November 1991
Empire Blue Cross and Blue Shield February 1990 - October 1990
Health Force Nursing Registry January 1988 - June 1989
Education
Medical University of South Carolina 1981 — 1984
BSN, Nursing
Medical University of South Carolina 1981 — 1984
BSN
Queens College 1974 — 1981
Biology; Chemistry, Anatomy, Anthropology, and English Literature
Queens College 1974 — 1980
Medical University of South Carolina
Bachelor of Science, Nursing
Blue Shield of California December 2014 - Present
Cigna April 2014 - December 2014
CIGNA HealthCare January 2001 - April 2014
CIGNA 1995 - April 2014
CIGNA HealthCare May 1995 - January 2001
Skills
Health Insurance, Insurance, Underwriting, Employee Benefits, Disability Insurance, Medicare, Managed Care, Financial Analysis, Health Policy, Healthcare, Dentistry, Process Improvement, Benefits Administration, Analysis, Microsoft Excel, Pricing, Health Savings Accounts
Education
Middle Tennessee State University 2003 — 2009
Bachelor of Business Administration (BBA), Accounting
Niagara County Community College 1991 — 1994
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Niagara University 1990 — 1994
Kaiser Permanente January 2015 - Present
Kaiser Permanente June 2007 - Present
Kaiser Permanente October 2004 - June 2007
Kaiser Permanente March 2004 - October 2004
Kaiser Permanente January 2001 - March 2004
Blue Shield of California February 1999 - January 2001
Blue Shield of California November 1997 - February 1999
Skills
User Experience, Product Management, Cross-functional Team..., Healthcare, Program Management, Project Management, Agile Methodologies, Product Development, Strategy, Business Analysis, Process Improvement, Data Analysis, Analysis, Analytics, Competitive Analysis, Healthcare Information..., Software Project...
Education
California State University
Master of Business Administration (MBA), Strategic Management
Miami University
Bachelor of Arts (BA), Zoology
Blue Shield of California June 2005 - June 2009
Meridian Healthcare Management Company January 2000 - June 2005
Education
Los Angeles Valley College 1995 — 1996
sociology
Monterey Bay Aquarium April 2014 - Present
FortyThree PR October 2013 - March 2014
Blue Shield of California June 2013 - August 2013
Monterey Bay Aquarium October 2007 - April 2012
Katz and Associates June 2006 - August 2007
Girl Scouts July 2005 - April 2006
Glendon Association 2004 - 2005
Skills
Event Planning, Public Relations, Media Relations, Community Outreach, Social Media, Social Media Marketing, Marketing Communications, Non-profits, Event Management, Press Releases, Public Speaking, Integrated Marketing, Media Planning, Research, Leadership, Spanish-English, Nonprofits, Spanish, International Relations, Strategic Communications, Marketing, Facebook, Newsletters, Online Advertising, Integrated Water...
Education
Monterey Institute of International Studies 2011 — 2013
Master of Arts (M.A.), International Environmental Policy
Monterey Institute of International Studies, Fisher Graduate School of International Business 2011 — 2013
Master of Business Administration (MBA), International Management
University of California, Santa Barbara 2001 — 2005
BA, Communication Studies
Hand in Hand Parenting August 2013 - Present
Oak Tree Doula Services September 2009 - Present
Nursing Mothers Counsel March 2010 - September 2011
Blue Shield of California May 2007 - December 2008
Kaiser Permanente 2006 - 2007
Skills
Public Health, Healthcare Information..., EMR, Nutrition, EHR, Hospitals, HIPAA, Birth, Childbirth, Patient Education, Doula Services, Community Outreach, Health Insurance, Women's Health, Telemetry, Prenatal Care, Child Development, Wellness Coaching, Healthcare Industry
Education
Merritt College 2010 — 2011
Western Washington University 1995 — 2000
BA, Russian Studies
Blue Shield of California May 2011 - Present
Trinity Health 1996 - May 2011
Trinity Health 2000 - 2010
Mercy Health Services (merged into Trinity Health) February 1996 - May 2000
Grant Medical Center 1987 - 1996
Skills
Healthcare, Public Relations, Strategic Planning, Non-profits, Event Planning, Media Relations, Strategy, Corporate Communications, Marketing Communications, Nonprofits, Crisis Management, Strategic Communications, Management, Social Media, Crisis Communications, Public Speaking, Reputation Management, Internal Communications, Marketing, Newsletters, Communications Planning, Speech Writing, Internal & External..., Message Development, Press Releases, Communication Training, Health Care Reform
Education
Medaille College 1978 — 1982
BS, Media Communications
BlueShield of CA November 2008 - Present
Blue Shield of California 2008 - Present
Uniprise August 2005 - October 2008
Education
Lynn University 2003 — 2005
BA, Communications; Broadcasting
Microsoft Licensing December 2011 - Present
Saint Mary's Center for Health & Fitness November 2008 - September 2014
Reno Bike Project 2008 - 2012
Sogeti October 2010 - December 2011
Microsoft Licensing, GP - Supply Chain July 2009 - October 2010
Wimmer Solutions February 2009 - July 2009
Blue Shield of California October 2006 - January 2008
American Honda Motor Co, Inc. August 2005 - October 2006
Pearl River Resort August 2003 - July 2005
Skills
Process Improvement, Software Documentation, Management, Strategy, Training, Forecasting, SAP, Leadership, Risk Management, E-commerce, Analysis, Program Management, Project Management, SharePoint, Business Analysis
Education
Mississippi State University 2003 — 2005
MBA
University of Nevada-Reno 1997 — 2002
BS in BA, Marketing
Group Health December 2013 - Present
Group Health Cooperative December 2012 - November 2013
Group Health Cooperative September 2010 - December 2012
Group Health Cooperative July 2009 - July 2010
Walgreens June 2006 - May 2009
Blue Shield of California May 2008 - April 2009
Rxperts Consulting 2008 - 2008
Skills
Pharmacy, Pharmacists, Medication Therapy..., Managed Care, Medication..., Disease Management, Patient Counseling, Clinical Pharmacy, Medicare Part D, Immunization, Healthcare, Pharmacy Practice, Ambulatory Care, Diabetes, Hypertension, Patient Safety, Patient Education, Direct Patient Care, Pharmacy Automation, Pharmacueticals, Clinical Pharmacology, Pharmacy Benefit..., Healthcare Management
Education
University of Southern California 2005 — 2009
Doctor of Pharmacy (Pharm.D.), Pharmacy
Loyola Marymount University 2000 — 2004
B.S., Biology
Blue Shield of California March 2015 - Present
Blue Shield of California December 2012 - March 2015
Blue Shield of California February 2007 - December 2012
Blue Shield of California December 2003 - February 2007
Skills
Medicare, Medicare Part D, Medicare Advantage, Medicare Prescription..., Compliance Regulations, Medicaid
Education
Los Angeles Pierce College 2005 — 2015
James Monroe High School 2000 — 2001
High School Diploma
Century 21 classic Properties December 2010 - Present
Century 21 Classic Properties October 2000 - Present
Blue Shield Of California September 1989 - October 2000
Bank of Ameria January 1980 - October 1989
Skills
First Time Home Buyers, REO, Foreclosures, First Time Buyers, Referrals, Investors, Sellers, Relocation, Buyer Representation, Listings, Buyers, Investment Properties, Residential Homes, Condos, Short Sales, Single Family Homes
Education
Montgomery College 1969 — 1971
General
Blue Shield of California 1999 - Present
Kaiser Foundation Health Plan 1994 - 1999
McDermott & Trayner 1990 - 1994
Pettit & Martin 1986 - 1990
Skills
Healthcare, Insurance, Hospitals, Litigation, Corporate Law, Management, Employee Benefits, Claim, Process Improvement, Liability, Mergers & Acquisitions, Corporate Governance, Physicians, Defense, Employment Law, Managed Care, Privacy Law, Licensing, HIPAA
Education
Loyola Law School, Los Angeles 1983 — 1986
JD, Law
University of California, Riverside
BS, Biology, Psychology
Blue Shield of California October 2011 - Present
Cognizant Technology Solutions October 2010 - Present
Kaiser Permanente March 2010 - October 2010
Warner Pacific Insurance Services May 2009 - December 2009
AIG May 2007 - March 2009
WellPoint June 2006 - March 2007
CSC September 1996 - October 2006
Cambia Health Solutions 2000 - 2006
Skills
Business Analysis, Agile Methodologies, Requirements Analysis, SDLC
Education
Manipal Institute of Technology 1985 — 1989
Engineeering
Siddartha Arts College 1983 — 1985
NSM Public School
Bachelor of Engineering (B.E.)
Blue Shield of California March 2012 - Present
Sequoia Insurance June 2010 - March 2012
Skills
Analysis, Finance, Microsoft Excel, Statistical Modeling, R
Education
University of California, Los Angeles 2007 — 2009
B.S., Applied mathematics
MiraCosta College 2005 — 2007
Associate of Arts; Associate's Degree, Psychology; Mathematics and Economics
State Street Bank April 2012 - Present
Blue Shield of California September 2011 - January 2012
Blue Shield of California 2011 - 2011
Hewlett Packard June 1999 - March 2008
Education
MTI Business College Inc 1997 — 2000
A.A.S, Computer Technology
Workday November 2013 - Present
Blue Shield of California August 2010 - November 2013
Wells Fargo Bank October 2003 - June 2010
Charles Schwab & Company, Inc November 1994 - September 2003
Children's Hospital June 1994 - November 1994
Entergy January 1989 - January 1991
Skills
Deferred Compensation, Employee Benefits, Strategy, Training, Executive Pay, Sales Compensation, HR Policies, Incentive Programs, Compensation & Benefit, Human Resources, Compensation Structures
Education
Mount Holyoke College
A.B, Biology
Tulane Graduate School of Business
M.B.A
Blue Shield of California December 1999 - Present
Systematics (formerly known as Alltel\Systematics) June 1994 - December 1999
Procter & Gamble August 1991 - February 1994
IBM April 1985 - August 1991
IBM December 1977 - April 1985
Atlantic Design June 1976 - December 1977
Skills
Enterprise Architecture, Data Center, Leadership, Unix, Project Management, Technical Support, Visio, Troubleshooting, Vendor Management, SDLC, Business Analysis, Windows, IT Operations, IT Management, System Deployment, Management, IT Service Management
Education
Luzerne County Community College 1975 — 1976
Associates Degree, Industrial Electronics and Power Technology
Blue Shield of California Renal / Medical Social WorkerRenal Social WorkerJanuary 2004 - March 2009
Project Achieve April 2003 - December 2004
Education
Loyola University of Chicago 1994 — 1995
MSW, Social worker
Citysearch.com 2005 - 2006
Blue Shield of California 2000 - 2003
Kaiser Permanente 1996 - 1999
Skills
Recruiting, Consulting, Coaching, Advertising, Training & Development, Change Management, Negotiation, Customer Service, Relationship Cultivation, Employee Training
Education
Marist College
Bachelor of Science, Marketing/Advertising
Blue Shield of California January 1996 - September 2013
Skills
Employee Benefits, HRIS, PeopleSoft, Health Insurance, Payroll, ADP Payroll, ADP Payforce
Education
Michigan State University
Blue Shield of California August 2015 - Present
Blue Shield of California August 2014 - Present
Blue Shield of California October 2012 - August 2014
National Board of Medical Examiners January 2012 - August 2012
University of Pennsylvania September 2006 - December 2011
Westat July 2004 - July 2006
Academy for Educational Development July 2003 - July 2004
Skills
Statistics, SAS, Stata, Analysis, Data Analysis, Statistical Modeling, Qualitative Research, Quantitative Research, Research, Survey Research, SPSS, Analytics, Demography, Epidemiology, Research Design, Survey Design, Quantitative Analytics, Sociology, SAS programming, Survival Analysis, Multivariate Analysis, Time Series Analysis, Regression, Quantitative Analysis, Qualtrics, Tableau, Vendor Management, Facets
Education
University of Pennsylvania 2006 — 2011
Ph.D., Demography
Miami University
B.A., Political Science, International Studies, Spanish
Pacific Pulmonary Services February 2011 - Present
Tenet Healthcare December 2002 - April 2009
Tenet Healthcare 2002 - 2009
Blue Shield of California September 1995 - December 2001
Skills
Customer Service, Call Center, Healthcare, Hospitals, Medical Terminology, HIPAA, Outlook, Customer Satisfaction, Data Entry, Medicare, Medical Billing, ICD-9, 10 Key, Supervisory Skills, Training, Appointment Scheduling, Phlebotomy, Telephone Skills, Insurance, Medical Coding, CPT, Medicaid, Troubleshooting, Software Documentation, Accounts Receivable, Medical Records, Managed Care
Education
Modesto Junior College 1978 — 1980
Associate of Science (A.S.)
FRED C BEYER HIGH SCHOOL 1974 — 1978
BJS Insurance Services October 2010 - Present
Blue Shield of California September 2007 - February 2010
TIME Financial April 2005 - September 2007
Education
Los Angeles Valley College
Business Administration
Professional Medical Clinic for Women October 2004 - Present
Blue Shield of California 1991 - 2002
Sierra Nevada Memorial Hospital 1987 - 1991
Education
High Tech Institute 2004 — 2005
Mt. San Antonio College
Associate of Arts (AA), Information Technology
Blue Shield of California July 2013 - Present
DIRECTV August 2012 - June 2013
HCSC January 2007 - June 2012
Skills
Business Analysis, Requirements Analysis, Requirements Gathering, Business Requirements, Quality Center, Webi, Process Engineering, SDLC, CRM, Clarity, Business Intelligence, Agile Methodologies, Quality Assurance, PMO, Waterfall, Analysis, Scrum, Software Documentation, User Acceptance Testing
Education
Montclair State University
Verifone Inc December 2014 - Present
Blue Shield of California September 2012 - May 2013
Hewlett-Packard January 1985 - August 2012
Skills
Service Delivery, PMO, Program Management, Software Project...
Education
Michigan State University
Optum November 2011 - Present
Sutter Health 2007 - 2011
WellPoint 2005 - 2007
Blue Shield of California April 2004 - December 2005
First Health / Coventry Health Care August 1998 - April 2004
Kaiser Foundation Health Plan November 1995 - August 1998
Ameritech 1994 - 1995
Skills
Data Analysis, Healthcare Information..., Process Improvement, Business Analysis, Healthcare, Access, SAS programming, SAS, Analytics, Data Warehousing, Software Documentation, SQL, Databases, Management, Business Intelligence, Analysis, Business Objects, ETL, Leadership, SAS Programming
Education
Loyola Marymount University, College of Business Administration 1991 — 1993
MBA, Marketing, 3.7
UCSB 1980 — 1985
Bachelor of Arts (B.A.), Business Economics & Geological Science, 3.0
Coram CVS/specialty infusion services January 2015 - Present
Clarity Training Solutions August 2013 - Present
The Judge Group September 2014 - January 2015
Self-employed February 2002 - September 2014
Tenet Healthcare November 2010 - August 2013
J.R. Simplot Company November 2008 - September 2010
MedAmerica April 2006 - September 2008
Blue Shield of California February 2001 - April 2006
Skills
Training, Leadership Development, Team Building, Performance Management, Performance Improvement, Talent Management, Process Improvement, Leadership, Customer Service, Management, Project Management, Instructor-led Training, Microsoft Office, Change Management, Call Centers, Employee Training, Instructional Design, Time Management, Healthcare, Organizational..., Human Resources, Training Delivery, Coaching, Staff Development, Team Leadership, Organizational..., Recruiting, Analysis, Conflict Resolution, Workshop Facilitation, Emergency Management, Employee Relations, Public Speaking, Personnel Management, Consulting, Team Management, Outsourcing, Onboarding, Business Strategy, Program Management, Employee Engagement, Interviews, Soft Skills, Personal Development, Career Development
Education
INSOTUS 2013 — 2013
Project Management, Project Management
Modesto Junior College 2006 — 2012
Associate of Science (A.S.), Business Administration, Management and Operations
Blue Shield of California August 2012 - Present
Blue Shield of California May 2004 - August 2012
E*TRADE Financial February 1999 - May 2003
Skills
Process Improvement, Leadership Development, Change Management, Healthcare Industry, Operations Management
Education
University of Phoenix 1994 — 1996
Master's degree, Business Administration, Management and Operations
Mt. San Antonio College 1983 — 1985
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Tyson Foods September 2000 - Present
Blue Shield of California November 1995 - November 1999
Jack in the Box 1987 - 1995
Skills
Life Insurance, Long Term Care Insurance, Disability Insurance
Education
MTI College
Degree, Accounting