C3i Company
Industry: Company
DescriptionHeadquarters: Horsham Township, Pennsylvania, United States Founded: 1980 Parent organizations: Merck & Co., HCL America, Inc.
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C3i Employees
C3i April 2013 - Present
C3i March 2012 - April 2013
C3i March 2010 - March 2012
Staples April 2008 - April 2010
Blockbuster February 2007 - August 2007
Skills
Help Desk Support, Team Leadership, Troubleshooting, Knowledge Management, Technical Support, Information Technology, Reporting & Analysis, Management, Project Management, Windows
Education
Clonlara School
High School Diploma
Luzerne County Community College
C3i December 2014 - Present
C3i December 2013 - December 2014
Keystone Automotive Operations August 2010 - December 2013
Outback Steakhouse February 2003 - August 2009
Quad3 Group, Inc. June 2007 - January 2009
Skills
Training, Leadership, Employee Training, Retail, New Business Development, Microsoft Office, Call Centers, Outlook, Customer Service, Team Building, Sales, Customer Satisfaction, Inventory Management, Account Management, Sales Management, Process Improvement, Management
Education
University of Scranton 2002 — 2007
Bachelor of Science (BS), Environmental Science, 3.0
King's College 2008 — 2009
Secondary Science Teaching Certification, Secondary Education and Teaching, Science, 3.8
EWGA 2014 - 2015
Bloomberg 2004 - 2011
Bloomberg LP 2000 - 2004
Bloomberg LP June 1997 - September 2000
C3i 1995 - 1997
BMG 1994 - 1997
Skills
ITIL, Business Analysis, Account Management, Project Management, Vendor Management, Business Process..., Budget Process, Department Budgeting, Graphic Design, IT Strategy, Analysis, Outsourcing, Management, Process Improvement, Product Management, Program Management, Integration, CRM, Leadership, Strategy, Team Leadership, SDLC, SQL, Risk Management, Information Technology, Analytics, IT Management, Software Project..., Business Intelligence
Education
Parsons School of Design 2008 — 2011
Graphic Design
Rider University 1988 — 1992
B.S., Computer Science, Art
NYU
Photography
C3i 2012 - October 2013
C3i January 2012 - August 2012
Misericordia University May 2010 - May 2011
The Laboratory Recording Studio January 2008 - May 2008
Skills
Programming, Java, HTML, JavaScript, CSS, Databases, XML, Data Mining, Web Development, Windows, Dreamweaver, Active Directory, Remote Desktop, BMC Remedy, Cisco VPN, RSA SecurID, Help Desk Support, Access
Education
Misericordia University 2008 — 2011
Bachelor's Degree, Computer Science
Luzerne County Community College 2006 — 2008
Associate's in The Applied Science, Music Recording
AbbVie August 2014 - Present
AbbVie July 2013 - July 2014
AbbVie Abbott Laboratories August 2008 - July 2013
Abbott Laboratories April 2006 - August 2008
Abbott Laboratories December 2004 - April 2006
C3i January 2003 - October 2004
TrademarkQ 2002 - 2003
Behrman's Transportation September 1997 - June 2002
Skills
Leadership, Strategic Influence, Digital Strategy, Training, Strategy, Leadership Development, CRM, Talent Management, Program Management, Strategic Partnerships, Instructional Design, Management, Coaching, Digital, E-Learning, Pharmaceutical Industry, Project Management, Cross-functional Team..., Business Planning, Consulting, Sales Operations, Sales Management, Integrated Marketing, Sales
Education
Indiana University Bloomington 1997 — 2002
Bachelor's, Computer Science & Business
C3i April 2014 - Present
Pennsylvania Ambulance December 2013 - Present
Sunny Transportation September 2012 - December 2013
Geisinger Medical Center June 2010 - January 2011
Skills
Cpr Certified, EMT, Epic Systems, Medical Terminology, AED, EMS, First Aid, BLS, Data Entry, PowerPoint, Microsoft Word, Microsoft Excel, Time Management, Patient Safety, Windows 7, Computer Hardware, Troubleshooting, Laptops, Access, Windows XP, Windows, Outlook, Teamwork, Computer Repair, Microsoft Office 2007, System Administration, Telephone Skills, Microsoft Operating..., Technical Support, Wireless Networking, Hands-on Training, Data Analysis, Computer Network..., HIPAA, Healthcare, OS X, Microsoft Office
Education
Luzerne County Community College 2006 — 2007
Certficate program, Emergency Medical Technology/Technician (EMT Paramedic)
Berwick Area High School 1996 — 2000
Medical Staffing Network June 2015 - Present
Chet Muklewciz November 2014 - Present
Clusternut Creations June 2013 - Present
C3i November 2013 - October 2014
Backdraft May 2013 - January 2014
Joseph's Restaurant February 2012 - August 2013
Entercom May 2012 - November 2012
Dr. Scot McKenna January 2010 - May 2012
Manning's June 2007 - January 2010
Skills
Event Management, Sports Marketing, Press Releases, Fundraising, Leadership, Social Media Marketing, Advertising, Social Networking, Email Marketing, Sponsorship, Strategic Planning, Media Relations, Publicity, Trade Shows, Team Leadership, Strategic Communications, Hospitality, Community Outreach, Team Building, Outlook, Time Management, Leadership Development, Interviews, Employee Relations, Coaching, Organizational..., Employee Benefits, Performance Management, Microsoft Office, Customer Service, Public Speaking, Training, Microsoft Excel, Microsoft Word, PowerPoint, Marketing, Social Media, Public Relations, Teamwork, Event Planning, Human Resources, Communication, Facebook, Recruiting, Onboarding, Newsletters, Management
Education
Misericordia University 2014 — 2016
Masters of organizational management, Organizational management
Marywood University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Marketing
Dunmore High School 2005 — 2009
academic
C3i October 2012 - Present
Michaels Stores, Inc. October 2010 - March 2012
Comcast Cable August 2010 - October 2010
Core-Mark International August 2009 - August 2010
Diamond Glass Inc. 2005 - 2008
Skills
Recruitment/Retention, FMLA, Employee Relations, Employment Law, Employee Engagement, Payroll, State Laws, Customer Service, Unemployment Claims, Sales Recruitment, Generalist, IT Recruitment, Interviews, Exit Interviews, Training, Recruiting, Applicant Tracking..., HRIS, Onboarding, College Recruiting, Talent Acquisition, Human Resources, Hiring, Personnel Management, Sourcing, Benefits Administration, Internet Recruiting, Workforce Planning, Screening, Talent Management, HR Policies, Technical Recruiting, Succession Planning, Performance Management, Employee Benefits
Education
King's College 2001 — 2005
Bachelor's of Science, Human Resources Management
Hazleton Area High School
Peter Kazella & Associates, Inc. December 2006 - Present
EYP Mission Critical Facilities 2002 - 2008
Strategic Solutions Partners, Inc May 2005 - January 2007
Mercury Technologies October 2003 - May 2005
C3i 2002 - 2002
SilverSearch, Inc. 2002 - 2002
InterWorld Corp. 2000 - 2001
Skills
Electrical, Engineering, Energy Management, HVAC, Electrical Engineering, Data Center, Technical Recruiting, Facilities Management, Executive Search, Energy Efficiency, Power Distribution, Commissioning, Construction, Engineers, Sourcing, Energy Audits, AutoCAD, critical facilities, Operations, Field Service, Data Center Architecture, Data Center Relocation, AutoCAD Mechanical, Data Center Sales, Data Center Operations, Data Center Field..., Data Center Facilities, Electricians, Project Planning, Networking, Infrastructure, Temporary Placement, Integration, Critical Infrastructure, Recruiting, Building Automation, Management, PMP, Outsourcing, UPS systems, Contract Management, Energy Conservation, Consulting, Vendor Management, Information Technology, Hiring, Temporary Staffing, Renewable Energy, Maintenance & Repair, Human Resources
Education
Montclair State University
BA, Economics
C3i March 2013 - Present
Kmart Corporation 2012 - 2012
C3i July 2009 - August 2009
Skills
Microsoft Word, Microsoft Office 2008..., SCP, Networking, Computer Repair, Microsoft Excel, Mathematics, Computer Hardware, Computer Hardware..., Business Networking
Education
Luzerne County Community College 2014 — 2016
Computer Information Systems, Computer Science
E. L. Meyers High 2004 — 2008
Business/Office Automation/Technology/Data Entry
Sullivan & Cromwell LLP August 2013 - Present
Sullivan & Cromwell LLP September 2006 - Present
White & Case LLP June 2005 - January 2009
C3i-Inc October 2000 - November 2003
C3i October 2000 - June 2003
Skills
Citrix, Active Directory, Computer Hardware, Troubleshooting, Blackberry, Visio, Windows, Outlook, Access, Microsoft Exchange, Technical Support, Windows Server, Windows 7, Blackberry Enterprise..., XP, Help Desk Support, Hardware, Networking, Management, Software Installation, Laptops, Security, Document Management, Microsoft Office, Software Documentation, Windows XP
Education
Pace University 2000 — 2007
Bachelors, Technology Systems
Prattsburgh Central School
Graduation Regents Diploma
Monroe Community College
Computer Information Systems
Cablevision March 2015 - Present
Independent Consulting February 2005 - February 2015
C3i January 2001 - January 2004
MetLife November 1998 - December 2000
Donghia January 1997 - December 1997
Skills
Instructional Design, Instructor-led Training, Training, Hands-on Training, Training Delivery, Project Management, CRM, Human Resources, Leadership, Coaching, Analysis, Staff Development, Personnel Management, Blended Learning, Management, Business Process, Learning Management, Needs Analysis, Performance Management, Employee Training, Executive Coaching, Workshop Facilitation
Education
University of Phoenix
Master of Arts (MA), Organizational Management
UC Riverside
Bachelor of Arts (BA), Dance
New York University
Certificate, Training and Organizational Development
The New School
Certificate, Media Management
C3i April 2014 - Present
McCann School of Business May 2012 - Present
TMS Health, a Xerox Company July 2010 - April 2012
TMG Health September 2009 - January 2010
VSP Vision Care May 2006 - June 2009
Nationwide Insurance November 2001 - May 2006
Skills
Computer Networking, Computer Hardware, Computer Repair, Customer Service, Consumer Relations, Access
Education
McCann School of Business and Technology 2012 — 2014
Associate's degree, Netwrok Administration
Encina High School 1996 — 1998
Preferred Solutions March 2014 - September 2014
Gerdau Special Steel June 2013 - February 2014
TekSystems/Duke University Health Systems June 2012 - June 2013
C3i June 2011 - June 2012
Accenture / Southern California Edison January 2011 - June 2011
Blue Cross and Blue Shield of North Carolina August 2008 - April 2009
ECI July 2007 - November 2007
CGI-HP Solutions January 2007 - July 2007
Skills
Instructor-led Training, Hands-on Training, Technical Training, Instructional Design, Epic Systems, Training, Training Delivery, Software Documentation, Adult Education, Team Building, Technical Writing, E-Learning, Captivate, Employee Training, Leadership Development, Blended Learning, Organizational Learning, WebEx, Mobile Learning
Education
NCSU 1989 — 1991
Bachelor of Arts (B.A.), History
North Carolina State University 1989 — 1991
BA, History
C3i May 2015 - Present
C3i April 2013 - May 2015
Skills
Microsoft Office, Networking, Completing all..., Troubleshooting, Configuring iPhones and..., Horizon and Call Logging, Provide feedback on..., Windows 7, Microsoft Visio
Education
Keystone College 2010 — 2012
Bachelor of Science, Business Information Systems
Johnson College 2008 — 2010
Associate in Applied Science, Computer Information Technology
Valley View High School 2004 — 2008
Diploma
C3I November 1997 - Present
SAIC April 2009 - May 2010
U.S. Army Contracting Command 1974 - October 1996
United States Army 1990 - 1996
U.S. Army Contracting Command 1988 - 1996
U.S. Army Military Intelligence Center & School 1983 - 1988
Skills
Program Management, Team Building, Time Management, Profit & Loss Management, Operations, DoD, Federal Government, Board Level, Industry Analysis, Management Consulting, C4I, Contract Management, Government Contracting, Satellite Communications, Military Experience, Systems Management, New Business Development, Systems Analysis, Operations Management, Software Development, Information Systems..., Acquisition Integration, Management, Business Development, Vendor Management, Competitive Analysis, Leadership, Process Improvement, Military, Strategic Planning, PMP, Analysis, Security Clearance, SDLC, Software Documentation, Training, Project Management, Networking, Human Resources, Testing, Integration, Strategy, Business Process..., Cross-functional Team..., Proposal Writing, Security, Information Technology, Government, Team Leadership, Project Planning
Education
Industrial College of the Armed Forces (ICAF) 1994 — 1995
Senior Service College Executive Program -NDU, Senior Officers Management Development Program, LTC
National Defense University 1994 — 1995
Master of Science, National Resource Strategy - Industrial Operations (Electronics), LTC
National Defense University 1994 — 1995
Master's degree, Military National Resource Strategy and Policy
Command and General Staff College 1989 — 1990
Command and General Staff, Technical and Professional
Florida Institute of Technology 1988 — 1989
Master of Science, Management - Systems
Materiel Acquisition Management College 1986 — 1986
Materiel Acquisition Management, Program Management, MAJ
Defense Systems Management College 1980 — 1981
Program Management Professional (PMP) Certified DAWIA Level III, Defense Acquisition - Joint Services, MAJ
University of Texas 1970 — 1974
Bachelor of Science, Secondary Education- Languages
Smokin' Joe's Tobacco Shop Inc. February 2015 - Present
Freelance Photography 2013 - Present
Freelance Graphic Designer 2010 - Present
Rayco Eurospec Motorcars March 2014 - February 2015
C3i January 2013 - March 2014
Outsourcing USA March 2012 - January 2013
Advertising Outsourcing Services, LLC December 2011 - January 2012
Headdies March 2011 - December 2011
Wet Paint Printing + Design August 2010 - March 2011
WNEP-TV 16 February 2009 - May 2009
Skills
Graphic Design, Web Design, InDesign, Dreamweaver, Illustrator, Adobe Creative Suite, Photoshop, Microsoft Office, Flash, Logo Design, Windows, OS X, CSS, Advertising, Layout, Photography, Social Networking, WordPress, HTML, JavaScript, PHP, Magento, ExpressionEngine, Artisteer, jQuery, Python, Ruby, Word, PowerPoint, Photo Editing, QuarkXPress, Digital Photography, Digital Media, Adobe Acrobat, GIMP, Adobe Bridge
Education
Marywood University 2006 — 2010
Bachelor of Fine Arts (BFA), Graphic Design
Dallas Senior High School 2002 — 2006
High School Diploma, High School
home September 2012 - Present
AIG Global Services July 2003 - September 2012
AIG Global Services 2003 - 2009
C3i 2002 - 2003
IBM Global Services March 1995 - November 2001
Skills
PMP, Certified Novell..., Data Center, Disaster Recovery, ITIL, Vendor Management
Education
Montclair State University 1981 — 1985
BS, Office Automation
Advanced Health Media (AHM) January 2015 - Present
Advanced Health Media (AHM) January 2014 - January 2015
Advanced Health Media March 2009 - December 2013
Advanced Health Media May 2008 - March 2009
C3i April 2003 - May 2008
Waterproofing Systems of New Jersey February 2001 - April 2003
USAF January 1994 - February 2001
Skills
CRM, Analytics, Management, Account Management, SaaS, Customer Satisfaction, Team Leadership, Salesforce.com, Process Improvement, Cross-functional Team..., Vendor Management, IT Strategy, Call Centers, Leadership, Business Development, Program Management, Outsourcing, Business Analysis, Project Management, Sales Operations, Strategy, Operations Management
Education
New York University 2001 — 2003
Moreforeless Financial Services May 2003 - Present
Rutgers Newark - School of Public Affairs and Administration May 2003 - Present
C3I 2002 - 2002
JKHA 1999 - 1999
Skills
Network Security, Security, Linux, Firewalls, Windows Server, Active Directory, Information Security, Virtualization, VMware, Computer Security, Cloud Computing, Cisco Technologies, Network Administration, ITIL, TCP/IP, Disaster Recovery, SQL, Servers, Information Security..., Troubleshooting
Education
Gibbs College 1998 — 2001
Bachelor's degree, Network and System Administration/Administrator
AMRI (Albany Molecular Research Inc.) July 2015 - Present
C3i April 2014 - July 2015
NYS Department of Health/ IIT Inc. December 2013 - April 2014
NYS Office for Technology October 2013 - January 2014
NYS Department of Health May 2013 - October 2013
Computers and Beyond June 2006 - April 2013
OfficeMax September 2009 - June 2011
Just Sports October 2006 - December 2006
Castle Rock Nursery June 2004 - September 2005
Skills
Customer Service, Computer Diagnostics, Customer Support, Computer Repair, Time Management, Cashiering, Store Operations, Logistics, Customer Retention, Teamwork, Team-oriented, Organization, Management, People Skills, Technology, Writing, Virus Removal, Data Recovery, Telemarketing, Leadership, Microsoft Office, Long-term Customer..., Customer Acquisition, Team Leadership, Presentations, Data Transfer, Computer Proficiency, Lotus Notes, Webinars, Enterprise Software, Information Technology, Troubleshooting, Active Directory, Windows 7, Technical Support, Help Desk Support, Networking, Software Installation, Windows XP
Education
DeVry University 2013 — 2015
Bachelor of Science (BS), Information Technology
Lower Columbia College 2006 — 2013
Associate of Arts (AA), Transfer Degree
Castle Rock High School 2004 — 2008
High School Diploma, High School Diploma
Technisource November 2005 - November 2009
PC Magazine August 2003 - November 2005
C3i July 2002 - August 2003
University Medical Center April 2002 - July 2002
Masters At Work July 1999 - June 2000
Education
Gibbs College 2000 — 2002
Associate, Computer Network Administration
Institute Of Audio Research 1997 — 1998
Certificate, Recording Engineering and Production
C3i August 2003 - Present
NJIT September 2002 - December 2002
Skills
Cross-functional Team..., SaaS, Management, Integration, Service Delivery, Vendor Management, Business Analysis, Team Leadership, CRM, Outsourcing, Project Management, Team Management, Process Improvement, Account Management, Business Process..., Business Process, IT Management, Operations Management, IT Service Management, Technical Support, Software Project..., ITIL Certified, Global Management, ITIL, Customer Satisfaction, Business Strategy, IT Strategy, Resource Management, Cloud Computing, Call Centers, Sla, Professional Services, Business Intelligence
Education
Global Knowledge 2013 — 2013
ITIL Foundation Certificate, IT Service Management
NJIT 1999 — 2002
Bachelor of Science, Information Technology and Management
The Johns Hopkins University 1998 — 1999
C3i January 2011 - Present
DirectSat USA 2008 - 2009
Commonwealth Telephone 2001 - 2008
Skills
Active Directory, Servers, Telecommunications, TCP/IP, Wireless Networking, VoIP, Troubleshooting, Software Documentation, LAN-WAN, Call Centers, Technical Support, Customer Service
Education
Rider University 2013 — 2015
Bachelor of Business Administration (B.B.A.)
Lock Haven University of Pennsylvania 1998 — 2000
William Tennent High School
World Software Corporation February 2011 - Present
C3i September 2007 - August 2009
Skills
Active Directory, Windows Server, VMware, Servers, Windows 7, DNS, ITIL, XP, Microsoft Exchange, Network Administration, DHCP, Troubleshooting, Software Engineering, Software Documentation, Windows XP, TCP/IP, Software Installation, Operating Systems, IIS, Hardware, System Deployment
Education
Montclair State University 2002 — 2006
Bachelor of Science (BS), Computer Science
Gibbs College 2000 — 2002
Associates Degree, Information Technology
C3i March 2013 - December 2013
C3i October 2012 - March 2013
C3i February 2012 - October 2012
NEPA Webhosting & Design June 2008 - June 2010
Network Solutions June 2006 - June 2008
Circuit City October 2004 - January 2005
Skills
Troubleshooting, ITIL, Active Directory, Windows 7, Help Desk Support, Mobile Devices, Web Design, E-commerce, System Deployment, CRM, Hardware, Web Development, Web Hosting, HTML scripting, Adobe Fireworks, Dreamweaver, Microsoft Expression, Outlook, Email, cPanel, WHMCS, whm, SSL Certificates, Domain Names, Domain Registration, Domain Management, DNS management, Technical Support, Computer Hardware, Windows XP, Software Documentation, Windows Server, Project Management
Education
Luzerne County Community College 2004 — 2008
Associate's degree, Computer Information Systems, 3.8
A-To-Z Webs Computer Services August 2014 - Present
A Northeast PA Construction Company July 2011 - July 2014
C3i 2011 - 2011
Network Solutions 2010 - 2010
Kraft Foods Group 2009 - 2009
Core BTS 2008 - 2008
Weichert, Realtors December 2004 - December 2007
Ray's Computer Services October 2003 - November 2005
AT&T July 1977 - January 1996
Skills
Web Marketing, Management Consulting, Technical Documentation, Web Development, SEO, CSS, HTML, MySQL, Web Applications, Web Analytics, Joomla, Wordpress, Linux, Shell Scripting, GIMP, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Mac OS X, iMovie, Mac OS X Server, Microsoft Frontpage, Public Speaking, Problem Solving, Internet Entrepreneur, Social Media Marketing, OS X, Network Administration, Unix, WordPress
Education
New Jersey Institute of Technology
Bachelor's of Science, Computer Science
Stevens Institute of Technology
Master of Science (MS), Computer Science
Apex Systems January 2015 - Present
C3i October 2013 - August 2014
C3i January 2012 - October 2013
C3i 2012 - 2013
C3i January 2012 - April 2012
Skills
Technical Support, Cisco Networking, IT Security Policies, Desktop Application..., Remote Desktop, Secure Remote Access, Routing Protocols, Routing and Remote..., Cisco Security, Cisco Wireless, IT Hardware Support, Computer Building, Hacking, Mobile Device Management, Mobile Devices, Blackberry Enterprise..., Exchange ActiveSync, Catalyst, SAP, Wireless Networking, Wireless, Webcam, IP Cameras, Digital Cameras, Mac OS, OS X, iOS, Apple OS, Internet, Intranet, Proxy, VPN, Ping, Packet Tracer, Cisco Access Points, iPhone Support, iPad, iPod Touch, iPod, Tablets, RSA SecurID, Blackberry, Microsoft Exchange, Microsoft Office, Windows XP Pro, Windows 7, Windows 7 Migration, Windows Server, Network Security, Customer Service
Education
PC AGE Career Institute 2010 — 2011
Technical Degree in Computer Science, Computer Science
Monmouth University 2008 — 2010
Associate of Science (A.S.), Computer Science
Viztek LLC April 2014 - Present
Lehigh Valley Health Network June 2012 - April 2014
C3i 2009 - 2011
Skills
Healthcare Information..., Active Directory, EMR, Windows XP, HL7, Meditech, Windows Server, PACS, Healthcare, System Administration, Access, HTML, C++, Visual Basic, COBOL, Java, RPG IV, Software Documentation, Technical Support, Operating Systems, Windows 7, IIS, Databases, Computer Hardware, Citrix, Microsoft SQL Server, Help Desk Support, VMware, Laptops, Remote Desktop, SQL, HIPAA, Printers, Servers, Unix, Software Installation, Hardware, Network Administration, Microsoft Exchange, System Deployment, Group Policy, RIS, Networking
Education
Penn State University 2013 — 2016
Bachelor's degree in Information Sciences and Technology, Computer Programming
Luzerne County Community College 2010 — 2013
Associate of Science (AS) in Computer Information System, Computer Programming
Chester County District Attorney's Office January 2015 - Present
TMG Health October 2011 - August 2013
C3i March 2010 - October 2011
C3i April 2009 - March 2010
Skills
Software Documentation, Databases, Training, Troubleshooting, Public Speaking, Business Process, Quality Assurance, Critical Thinking, Time Management, Negotiation
Education
Widener University School of Law 2013 — 2016
King's College 2003 — 2007
Bachelor of Arts (BA), Political Science and Government
Mercedes-Benz USA 2015 - Present
Professional Makeup Artistry June 2003 - Present
AT&T August 2005 - November 2014
C3i February 2005 - August 2005
RGIS July 2000 - November 2002
Skills
VoIP, LTE, Wireless, Mobile Devices, Telecommunications, Wireless Networking, Call Centers, Managed Services, Vendor Management, Customer Experience, Cellular Communications, Networking, MPLS, Professional..., Computer Network..., Salesforce.com, IP, Unified Communications, Project Management, Customer Retention, Management, CRM, Telephony, Technical Support, Account Management, Solution Selling, Customer Satisfaction, Mobile Technology, Direct Sales, Quality Assurance, Product Management, M2M, Ethernet, Mobile Communications, Integration, Broadband, Troubleshooting, DSL, GSM, Software Installation, T1, Strategic Partnerships, Team Leadership, Team Building, Customer Service, Sales, Leadership, Sales Operations
Education
Lincoln Technical Institute-Mahwah 2003 — 2005
Oakland University 1997 — 2000
RE/MAX Premier Properties, Inc. April 2012 - June 2014
Scotchcraft Builders November 2005 - March 2014
Scotchcraft Builders/Clark Realty & Associates October 2003 - November 2005
C3i May 2002 - August 2003
TRG January 1999 - May 2002
Getronics January 1997 - January 1999
Bank of America January 1996 - January 1997
Centura Bank March 1994 - January 1996
Skills
Operations Management, Customer Service, Selling, Business Analysis, Strategic Planning, Business Strategy, Leadership, Resource Management, Delegation, Direct Sales, Professional..., Technology Management, Quality Assurance, IT Service Management, Help Desk Support, Training, Property Management, Management, Decision Making, Technical Management, Help Desk Management, Call Centers, Key Account Management, Project Managers, Call Center..., Sales, Investors
Education
FTCC 2014 — 2015
Concentration in Accounting, Accounting, 4.0
North Carolina State University 1990 — 1994
Bachelor of Arts, History, 3.0
C3i Healthcare Connections, a Division of Telerx July 2015 - Present
C3i March 2014 - July 2015
PPL Corporation November 2013 - March 2014
McCann School of Business and Technology January 2009 - May 2013
Network Solutions March 2006 - October 2008
Fritzingertown Senior Living Community January 2003 - November 2006
Skills
Customer Service, Public Speaking, Public Relations, Marketing, Teaching, Event Planning, Team Building, Corporate Training, Microsoft Office..., QA Analyst, Academic Administration, Written & Oral..., Motivated self-starter, Project Management, PowerPoint, Training
Education
Miller-Motte College-Wilmington 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
McCann School of Business and Technology 2006 — 2008
Associate's in Specialized Business, Marketing and Management
Panasonic August 2014 - Present
Panasonic January 2007 - Present
Panasonic May 2005 - January 2007
C3i October 2004 - May 2005
Skills
Business Requirements, Requirements Analysis, Project Planning, Project Management, Requirements Gathering, UAT coordination, Process Improvement, Vendor Management, Training, Lotus Notes, System Deployment, Program Management, Telecommunications, Change Management, Competitive Analysis, Budgets, Management, Strategy, Team Leadership, Security, ITIL, Analytics, Presentations, Budget, New Technology..., Laptops, Blackberry, Information Technology, Product Management, Enterprise Software, Cross-functional Team..., Integration, Visio, Business Intelligence, IT Management, IT Strategy, CRM, Business Process, IT Service Management
Education
Stevens Institute of Technology 2007 — 2010
Master's degree, Management Information Technology
New Jersey City University 1998 — 2003
Bachelor of Science (BS), Computer Science
Pontifex 2008 - Present
C3i November 2008 - January 2009
Artexpress 2004 January 2008 - August 2008
PartyGaming March 2007 - December 2007
komakom January 2007 - January 2007
majority January 2006 - January 2006
Paderhalle Gmbh 2002 - 2004
Skills
Social Media
Education
Nov Bulgarski Universitet 2004 — 2009
Bachelor of Arts, Visual arts
Universität Paderborn 2002 — 2004
Zwischenpruefung, Arts
C3i customer serviceBank of AmericaOctober 2007 - Present
Bank of America 2007 - 2012
Bank of America October 2007 - April 2010
Travelocity 2003 - 2006
Letica Corporation August 1994 - May 2004
Skills
Microsoft Excel, Microsoft Word, Outlook, Windows, Windows 7, Sales, Purchasing, Inventory Management, Safety, MSDS, Kaizen, OSHA Trainer, Lock Out Tag Out, Training, Human Resources, PowerPoint
Education
McCann School of Business and Technology 2002 — 2003
Criminal Justice and Corrections
.
C3i September 2015 - Present
Various May 2012 - Present
Bank of America Merrill Lynch September 2012 - September 2015
Mercadien Technologies December 2010 - May 2012
Horizon Group USA December 2009 - December 2010
Entech Solar, Inc. (Formerly WorldWater and Solar Technologies) January 2009 - July 2009
WorldWater & Solar Technologies, Corp. March 2008 - January 2009
Ascend Media February 2007 - January 2008
Creative MediaWorks 2004 - 2007
Triangle 2001 - 2004
Skills
Photoshop, Illustrator, Windows 7, Network Design, Troubleshooting, Hardware, Printers, Microsoft Office, Network Administration, Windows, Servers, Active Directory, Windows 8, Windows Phone, Android, OneNote, Evernote, Track-It, Apple OS, Apple Iphone/IPad, Help Desk Support, SkyDrive, Microsoft Exchange, Integration, Adobe Creative Suite, Firewalls, OS X, Databases, Cisco Technologies
Education
The Chubb Institute 2003 — 2004
Network Technician, Network Tech
Mercer County Community College 1996 — 2003
Associates, Graphic Design
Investors Title Company and Affiliates January 2013 - Present
C3i June 2010 - January 2013
Eisai 2005 - 2009
GlaxoSmithKline 2006 - 2006
American Research Institute June 2004 - August 2004
Cary Academy June 2003 - August 2003
Skills
Domains worked on, Windows Server, Active Directory..., Microsoft Office, Lotus Notes, Blackberry Enterprise..., Remote Desktop, eHorizon Ticket System, Print Servers, Wireless Networking, Cisco Routers, Asset Managment, Ghost Imaging, Hardware Support, Hardware Installation, Quality Assurance, Technical Support, Help Desk Support
Education
North Carolina A&T State University 2004 — 2008
BS, Graphic Communications
W.G. Enloe High School 2000 — 2004
Lincoln Technical Institute February 2015 - Present
Keller Williams Realty April 2008 - Present
ETS June 2010 - January 2015
C3i July 2002 - January 2010
Skills
PMP, Microsoft Office, Microsoft Excel, Microsoft Word, MS Project, Siebel, Lotus Notes, Access, Budgets, Business Analysis, CRM, Business Intelligence, Call Centers, Change Management, Databases, IT Service Management, IT Strategy, ITIL, Management, Operations Management, Process Improvement, Program Management, SDLC, Team Leadership, Strategic Planning, SharePoint, Quality Assurance, Project Management, Training, Team Management, Troubleshooting, Visio, Vendor Management, Microsoft Project
Education
Lincoln Technical Institute-Edison 2001 — 2002
Microsoft Certified Systems Engineer (MCSE), Microsoft Certification
New Jersey Institute of Technology 1995 — 2001
Bachelor of Engineering (B.E.), Computer Engineering
Web.com June 2013 - Present
C3i March 2010 - February 2013
Burst Technologies March 2009 - August 2010
Network Solutions February 2007 - March 2009
Skills
PHPMyAdmin, Cisco AnyConnect, SCCM, Active Directory, System Hardware, Linux Shell Commands, Mac Operating Systems, Windows Operating..., JAVA, MySQL, HTML, PHP, CSS, C++, Visual Basic, Bomgar, Network Connect, Adobe Acrobat, Wordpress, Drupal, Joomla, Adobe Photoshop, Cisco Webex, Parallels, MS Access, MS Outlook, MS PowerPoint, MS Excel, MS Word, Web Development, Web Design
Education
Luzerne County Community College 2010 — 2011
Associate's Degree, Computer Information Technology
C3i Healthcare Connections, a Division of Telerx July 2015 - Present
Sanofi / Computacenter August 2014 - July 2015
C3i June 2012 - August 2014
C3i December 2010 - June 2012
FedEx July 2009 - June 2010
Bayer January 2006 - December 2008
Ajilon Consulting - Lucent Technologies /Agere Systems 2003 - 2006
Sales Plus Cornet 2001 - 2003
Skills
Technical Support, Help Desk Support, Active Directory, Troubleshooting, Service Desk, Software Documentation, Windows 7, BMC Remedy, Lotus Notes, Hardware, Customer Service, Telephone Skills, Microsoft Office 2007, Remote Desktop, VPN, Group Policy, Computer Hardware, SAP, iPhone, iPad, Proprietary Systems, Blackberry Enterprise..., Microsoft Exchange, SCCM, Software Installation, iPhone Support, Cisco VPN, Symantec Endpoint..., RSA SecurID, DHCP, Remote Access, Office 2010, IT Service Management, Windows Server, ITIL, Windows XP
Education
Kutztown University of Pennsylvania 1995 — 1996
JM Huber May 2015 - Present
Infracore LLC December 2014 - March 2015
Infracore October 2013 - December 2014
Maidenform April 2011 - September 2013
Union County October 2008 - April 2011
Maidenform June 2006 - October 2008
C3i December 2005 - June 2006
County of Union May 2004 - July 2004
Skills
Microsoft Office, Customer Service, Microsoft Excel, Windows, Management, Visio, Research, Business Analysis, Technical Support, Disaster Recovery, Troubleshooting, Networking, Netbackup, Enterprise Vault, Windows Server, VMware, Microsoft Exchange, Active Directory, Symantec Endpoint..., Mac OS, Windows 7, Blackberry Enterprise..., HTML, Microsoft Forefront, Microsoft Office..., Windows Sharepoint..., SharePoint, Citrix Metaframe, Operating Systems, SOX Compliancy, Security, Help Desk Support, Network Administration, Software Installation, Citrix, Laptops, Desktops, HP Servers, Backup Exec, Hardware, Printers, Routers, Switches, Desktop Computers
Education
NJIT 2001 — 2005
BSIT, Network Applications
GlobalGiving December 2013 - Present
Fox News Channel August 2004 - November 2013
C3i April 2001 - March 2004
Viequeslibre.org May 2000 - May 2003
El Barrio Production October 2000 - February 2001
Freelance May 2000 - February 2001
Medialink August 2000 - October 2000
Hofstra University May 1996 - January 1997
Aqua-Pac Systems, Inc May 1994 - May 1995
Skills
Troubleshooting, Technical Support, Active Directory, Networking, Help Desk Support, Windows Server, Windows 7, Software Documentation, Blackberry Enterprise..., Software Installation, Customer Service, OS X, XP, Microsoft Exchange, Citrix, DHCP, Microsoft Office, HTML, System Administration, Blogging, Computer Hardware, VMware, Editing, Windows, Project Management, Web Design, Dreamweaver, Management, Social Networking, Blackberry, Mobile Devices, DNS, User Experience, FTP
Education
LIU Post 1997 — 2001
Partial Bachelor’s Degree in Sociolog, Applied Sociology in Technology
Icahn School of Medicine at Mount Sinai May 2015 - Present
Wall Wizards December 2013 - March 2015
All-Purpose Repairs November 2012 - November 2013
C3i February 2012 - July 2012
Ambius November 2010 - January 2012
Long Beach Township Beach Patrol May 2006 - September 2011
Skills
Microsoft Excel, Financial Analysis, Microsoft Word, Business Analysis, Teamwork, Customer Service, Research
Education
Montclair State University 2005 — 2011
Bachelor’s Degree, Liberal Arts and Sciences, General Studies and Humanities
Montville Township High School 2001 — 2005
HS Diploma, 9th-12th
Matrix IT Solutions, LLC April 2015 - Present
New Jersey Institute of Technology September 2011 - Present
C3i May 2013 - September 2013
Best Buy June 2010 - February 2012
Skills
Networking, Computer Hardware, Computer Hardware..., Computer Hardware..., Microsoft Office, Adobe Creative Suite, Windows 7, Windows XP Pro, Computer Maintenance, Technical Support, Software Documentation, OS X, Human Computer..., Haptics, iOS, Software, Mac OS X, Wireless Networking, FTP software, Typing, Ubiquitous Computing, TCP/IP, Enterprise Software, TeamViewer, Microsoft Exchange, Microsoft Word, Customer Service
Education
NJIT 2011 — 2015
Bachelor of Science (BS), Information Technology
C3i June 2015 - Present
C3i March 2014 - June 2015
C3i April 2012 - March 2014
The Bon Ton Stores Inc. March 2011 - March 2012
Kraft Foods September 2010 - March 2011
Dollar Tree Stores May 2008 - September 2010
Seton Hall University June 2006 - April 2007
Skills
Communication, Microsoft Office, Time Management, Customer Service, System Administration, Windows, Clinical Trials, Siebel, Editing, Site Management, EDC, Writing, Digital Photography, Photoshop, Self Management, Data Management, Clinical Research, Social Media, Customer Satisfaction, Creative Writing, Administration, Good Clinical Practice, Electronic Data Capture, Office Management, CTMS, Teamwork, English, Management, Software Documentation, PowerPoint, Training, Film Production, Mobile Devices, Mobile Technology, Troubleshooting, Team Building, Social Networking, Team Leadership
Education
Marywood University 2015 — 2019
Master of Arts (M.A.), Studio Art - Photography
Seton Hall University 2005 — 2009
Bachelor of Arts (B.A.), Communications and Visual Media
C3i May 2015 - Present
Self-Employed February 2008 - Present
CompuCom January 2014 - April 2014
Best Buy September 2013 - February 2014
Garrow Media LLC 2014 - 2014
Nordstrom June 2012 - June 2013
Skills
Computer Hardware, Computer Repair, Public Speaking, Microsoft Office, Loyalty, Active Directory, Microsoft Exchange, Windows XP Pro, Windows 7, Linux, Computers, Visual Basic, Microsoft SQL Server, Microsoft Server 2008, Windows 7 Migration, Windows 8, VMware, iOS, Android, Data Entry, Resume Writing, SCCM, Cisco VPN, Symantec Endpoint..., Kronos Timekeeping, Citrix, Windows Server
Education
ITT Technical Institute-Arnold 2012 — 2014
Associate's Degree, Network System Administration, 3.9 GPA
Morristown Memorial Hospital October 2013 - Present
RSB Field Services August 2013 - Present
C3i February 2013 - Present
Groen, LLC February 2012 - February 2013
Eugene G. Liss, Esq. February 2004 - February 2010
Skills
PowerPoint, Access, Digital Marketing, Digital Media, Facebook, Leadership, Management, Sales, Salesforce.com, Social Media, Teamwork, Windows
Education
Montclair State University 2008 — 2012
Bachelor of Arts (B.A.), Criminal Justice and Corrections
Montclair State University 2008 — 2012
Bachelor of Arts (B.A.), Sociology
Celgene March 2015 - Present
Celgene September 2011 - Present
sanofi-aventis 2007 - 2010
sanofi-aventis November 2007 - June 2008
C3i June 2005 - November 2007
Skills
Active Directory, Troubleshooting, Remote Desktop, Networking, Help Desk Support, Laptops, Databases, Servers, Outlook, Blackberry, Mobile Devices, Windows Server, XP, Windows 7, Service Desk, Management, BMC Remedy, ITIL, Windows XP, Team Leadership
Education
New Jersey Institute of Technology 2002 — 2005
BSc, Human Computer Interactions
C3i April 2015 - Present
C3i April 2012 - Present
Sallie Mae June 2008 - August 2010
FedEx June 2006 - May 2008
Toys R Us October 2004 - June 2006
Skills
Supervisory Skills, Software Documentation, Customer Service, Microsoft Office, Shipping, Typing, Sports, Microsoft Excel, Social Skills, International Shipping, FedEx, UPS systems, Warehousing, Receiving, Databases, Data Entry, Management, Logistics, Distribution Center...
Education
Luzerne County Community College 2007 — 2009
TMS Health, a Xerox Company March 2015 - Present
C3i August 2014 - January 2015
C3i September 2011 - August 2014
EMS Management Systems, Inc December 2007 - February 2010
Luzerne County 911 May 2003 - December 2007
Luzerne County 911 June 2001 - May 2003
Techneglas, Inc June 1996 - June 2001
Skills
A+ Certified, Network+ Certified, Windows 7, Windows XP Professional, Windows Server 2003, Active Directory, MS Office Suite, Word, Excel, PowerPoint, Access, Document Imaging, Internet Explorer, Time Management, Scheduling, Staff Management, Staff Training, Staff Supervision, Telephone Skills, Veeva, iPad, Microsoft Excel, Microsoft Word, Process Scheduler, Salesforce.com, Windows Server, Microsoft Office, Network+, Technical Support, System Administration, CRM, Computer Hardware, Microsoft Exchange, Hardware, Hardware Support, Networking, Servers, Citrix, Software Installation, Troubleshooting, Network Administration, Help Desk Support, Software Documentation, Blackberry Enterprise..., OS X, Operating Systems, Wireless Networking, Blackberry, Call Centers, ITIL
Education
New Horizons Computer Learning Center 2010 — 2011
Diploma, IT Systems Adminstrator
Luzerne County Community College 1987 — 2001
Specialization Certificate, Fire Science Technology
Pittston Area High School 1984 — 1987
High School Diploma, College Prepatatory
Apple May 2015 - Present
Apple March 2015 - May 2015
Apple September 2014 - March 2015
Apple March 2014 - August 2014
C3i August 2013 - February 2014
C3i June 2012 - February 2014
Murtech contracted by CompuCom November 2012 - December 2012
Sundance Networks Inc August 2012 - August 2012
Skills
Windows XP Pro, Windows Vista, Windows 7, Linux, Computer Hardware, Active Directory, iOS, iPad, iPhone, Mac OS X, Windows Server, Video Games, Computer Games, Laptops, Networking, Help Desk Support, Servers, Technical Support, Printers, Software Installation, VPN, Hardware, Microsoft Exchange, Blackberry Enterprise..., Hardware Support, Network Administration, Troubleshooting, Operating Systems, VMware, Remote Desktop, Windows, Call Centers, Dell Computers, Symantec Endpoint..., Wireless Networking, iPhone Support, Computer Maintenance, SCCM, Ubuntu, Routers, Android, Workstations, DHCP, Cisco VPN, Windows XP, Cisco Technologies, Apple, Desktop Deployment, OS X
Education
Strayer University 2012 — 2015
Bachelor of Science in Information Systems, Concentration in Computer Security
Lincoln Technical Institute-Allentown 2011 — 2012
Associate in Specialized Technology, PC Systems & Networking Technology, 3.5
Hazleton Area High School 2008 — 2011
Diplomia, College Preparatory
KPMG US August 2013 - Present
Ruckus, Inc. November 2012 - August 2013
S&P Dow Jones Indices October 2010 - November 2012
Broadridge October 2007 - October 2010
C3i January 2007 - July 2007
Mercator Risk Services April 2006 - December 2006
Peter Cordua & Company February 2002 - March 2006
Mobext - Media Planning Group 2000 - 2001
Deutsch 1999 - 2000
Ogilvy & Mather 1997 - 1999
Skills
Lead Generation, Management, Direct Marketing, Social Media, Copywriting, Email Marketing, Digital Marketing, Integrated Marketing, Social Media Marketing, Marketing Communications, Marketing Strategy, Market Research, B2B, Creative Direction, Strategic Communications, Media Planning, Competitive Analysis, Direct Mail, Marketing, Salesforce.com, Leadership, Sales, Press Releases, SEO, Facebook, Advertising, Strategy, Market Planning, Trade Shows, Brand Awareness, Google Adwords, Strategic Planning, Marketing Management, Digital Strategy, Corporate Communications, Sponsorship, Online Marketing, Product Marketing, Online Advertising, Web Analytics, Brand Development, B2B Marketing, Mobile Marketing, Content Management, SEM, Marketing Research, Brand Management, Corporate Branding, Public Relations, Strategic Partnerships
Education
Kaplan University-Davenport Campus 2013 — 2015
Master of Business Administration (M.B.A.), Marketing/Marketing Management, 3.94
Wesley College 1991 — 1995
Bachelors, Marketing
C3i June 2012 - Present
C3i September 2011 - June 2012
C3i July 2010 - September 2011
C3i June 2009 - July 2010
Geek Squad 2006 - June 2009
Skills
Windows 7, Troubleshooting, Laptops, Technical Support, Active Directory, Help Desk Support, Computer Hardware, XP, Remote Desktop, Windows Server, Technical Subject Matter, Leadership, Training, Data Analysis, Quality Assurance, Windows XP, Blackberry, Wireless Networking
Education
Luzerne County Community College 2004 — 2005
Computer Systems Technology
Pennsylvania State University-Penn State Wilkes-Barre 2003 — 2004
Computer Information Systems
Hanover Area Junior/Senior High School 1999 — 2003
AFC Enterprises, Inc. January 2008 - December 2010
Regent University August 2005 - August 2007
The King's College May 2001 - December 2002
C3i June 1999 - April 2001
Accenture April 1997 - May 1999
Skills
Organizational..., Team Building, Change Management, Communications Planning, Instructional Design, Business Strategy, Organizational Learning, Leadership Development, Organizational..., Coaching, Management Development, Performance Management, Succession Planning, E-Learning, Software Documentation, Leadership, Captivate, Management Consulting, Training, Teaching, Workshop Facilitation, Strategic Planning, Consulting, Training Delivery, Management, Staff Development, Higher Education, Strategy, Program Development, Employee Engagement, Talent Management, Program Management, Performance Improvement, Executive Coaching, Project Management, Adult Education, Career Counseling, Curriculum Design, Employee Training, Onboarding, Needs Analysis, SharePoint, CRM, Blended Learning, Budgets, Learning Management, Culture Change, Career Development, Conflict Resolution, MBTI
Education
Teachers College of Columbia University 1995 — 1997
MA, Organizational Psychology
Harvard University 1991 — 1995
BA, Psychology
C3i June 2014 - Present
Regeneron Pharmaceuticals, Inc. June 2014 - Present
HostRocket.Com, Inc. February 2012 - August 2013
DotBlock February 2012 - August 2013
ActionLink August 2010 - December 2011
EB Games January 2005 - March 2007
Skills
Sales, Technical Support, Server Admin, Customer Service, Networking, Troubleshooting, Mobile Devices, Enterprise Software, Call Centers, Team Leadership, Customer Experience, Customer Retention, Wireless, Windows Server
Education
Hudson Valley Community College 2007 — 2009
ITT Technical Institute-Albany
C3i March 2012 - Present
C3i January 2008 - March 2012
RCN May 2007 - January 2008
Skills
Troubleshooting, Quality Assurance, Software Documentation, Technical Support, Active Directory, Testing, Process Improvement, User Acceptance Testing, Service Delivery, Help Desk Support, Computer Repair, Journalism, News Writing, Creative Writing, Photoshop, Photography, Digital Photography, Photojournalism
Education
Luzerne County Community College 2001 — 2007
Associate of Arts and Sciences (AAS), Journalism
C3i September 2012 - Present
Luzerne County Apartments 2008 - 2012
Commonwealth Telephone Enterprises, September 2003 - June 2007
Commonwealth Telephone Enterprises March 2000 - September 2003
Commonwealth Telephone Enterprises October 1997 - March 2000
Combined Insurance June 1995 - October 1997
Skills
Telephony, Troubleshooting, Telecommunications, DSL, Call Center, Project Management
Education
Miami University 1990 — 1994
Bachelor of Environmental Design, Architecture, GPA 3.4
Crane Aerospace & Electronics January 2015 - Present
Resource 1 LLC August 2013 - May 2014
C3i November 2007 - July 2012
Skills
Outlook, Training, Transitioning, Shipping, Quality Assurance, Process Improvement, Supervising, Troubleshooting, Problem Solving, Deployment, Windows 7, Windows Vista, Windows XP Pro, Norton Ghost, Software Installation, CompTIA A+ Certification, Service Level Agreements, Typing, Technical Support, XP, Routers, Computer Hardware, LAN-WAN, System Deployment, Windows XP, Active Directory, Laptops
Education
Lincoln Technical Institute-Paramus
4.0
Travelocity February 2012 - 2014
Hollister Co. August 2009 - November 2011
C3i November 2007 - November 2009
Skills
Microsoft Excel, Microsoft Word, Microsoft SQL Server, Oracle SQL Developer, Computer Repair, Computer Maintenance, Technical Support, Teradata, SharePoint, Windows, Visual Basic, SQL, Oracle, Microsoft Office, Databases, Sabre, E-commerce, Travel Management, Customer Service, Tourism, Hospitality
Education
McCann School of Business and Technology 2006 — 2007
Associate's degree, Computer Science and Programming
Quest Diagnostics July 2009 - Present
Citi March 2008 - November 2008
C3i January 2007 - March 2008
Dell 2001 - 2006
Skills
Active Directory, Networking, Citrix, Troubleshooting, Servers, Blackberry Enterprise..., Visio, Laptops, VPN, XP, Help Desk Support, Windows 7, Windows, Remote Desktop, Computer Hardware, Technical Support, Information Technology, Cisco VPN, Blackberry, Routers, Windows XP
Education
New Jersey Institute of Technology 1999 — 2006
Bachelors, Information Systems
Actavis plc October 2011 - Present
APICS 2010 - 2014
Bed Bath & Beyond June 2005 - April 2011
C3i November 2001 - April 2005
Cegedim Relationship Management February 1999 - November 2001
Skills
Software Implementation, Visual Basic, Microsoft Access, Microsoft Office 2007, Microsoft SQL Server, JD Edwards, SAP, Lotus Notes, Seagate Crystal, Crystal Reports, Seagate Clarify, Siebel, Six Sigma, Project Implementation, Project Coordination, Analytics, Competitive Analysis, Data Analysis, Report Writing, Report Generation, Executive Reporting, Data Reporting, Reporting Design, Process Improvement, Process Optimization, Process Review, Software Documentation, Relational Databases, Data Mining, Database Administration, Inventory Control, Vendor Management, Cross-functional Team..., Access, Business Analysis, ERP, MRP, Operations Management
Education
Middlesex County College 1998 — 1999
Raritan Valley Community College 1995 — 1995
Fuji Food Products Inc. 2013 - 2014
C3i January 2012 - July 2013
Soccer Head Coach March 2001 - June 2007
Skills
Troubleshooting, Operations Management, Customer Service, Logistics, Management, Inventory Management, Microsoft Office, Process Improvement, Training, Team Building, Leadership, Microsoft Excel, Microsoft Word, Quality Assurance, Inventory Control
Education
New Jersey Institute of Technology 2013 — 2015
Bachelor's Degree, Computer Science
Passaic County Community College 2009 — 2011
Computer Science
passaic high school 2004 — 2008
AIG April 2013 - Present
Sparta Systems April 2004 - February 2013
Boy Scouts of America 1999 - December 2009
Organon November 2003 - April 2004
C3i June 2000 - September 2003
AIG March 1998 - June 2000
AT & T (Consultant) July 1996 - February 1998
Ortho Diagnostics (Consultant) August 1994 - July 1996
US Army Communications & Electronic Command January 1980 - August 1994
Skills
21 CFR Part 11, Quality Assurance, Validation, Computer System..., Quality Management, Process Improvement, Software Quality..., Quality System, Trackwise, SDLC, Testing, Test Planning, System Testing, Requirements Analysis, Analysis, Software Documentation, Change Control, Test Automation, FDA, CAPA, GxP, Technical Writing, Sop, Software Development, Waterfall, Project Management, Scrum, ISO, Medical Devices, Document Management, V&V, Requirements Management, ISO 13485, Six Sigma, GAMP, Cross-functional Team..., GMP, Quality Auditing, Process Engineering, Quality Control, LIMS, Software Project..., Project Planning, CRM, Process Simulation, Training, Business Process, Leadership, Software Engineering, Management
Education
New Jersey Institute of Technology 1980 — 1982
BS
Ocean County College 1978 — 1980
AAS
American Express April 2015 - Present
Mildred Elley January 2012 - Present
American Express February 2013 - April 2015
American Express May 2012 - February 2013
American Express June 2006 - May 2012
ZEROCHAOS January 2005 - June 2006
Xpedite Systems September 2004 - January 2005
Lancaster Systems Inc. March 2001 - September 2004
C3i 1998 - 2001
Boys & Girls Clubs of Hudson County January 1996 - December 1998
Skills
Blended Learning..., E-learning, Classroom Instruction, Blended Learning, Educational Technology, Captivate, Virtual, Instructional Design, Distance Learning, Instructor-led Training, Learning Management, Online Training, Learning Technology, Web-based Training, Curriculum Design, ADDIE, Instructional Technology, E-learning Development, Adult Education, Curriculum Development, Course Development, ILT, Training Delivery, WBT, College Classroom..., E-Learning, Strategic Partnerships, Classroom, Change Management, Leadership Development, Training, Analytics, Knowledge Management, Strategy, CRM, Employee Training, Needs Analysis, Workshop Facilitation, Data Analysis, Organizational..., Management, Project Management, Performance Improvement, Consulting, Staff Development, Relationship Management, B2B, Leadership, Sales, Call Centers
Education
New Jersey City University 2015 — 2018
Doctor of Philosophy (Ph.D.), Educational Technology Leadership
New York University 2010 — 2013
Post MA Certificate, Educational Technology/Digital Media For the Design of Learning
New York University 2006 — 2009
MA, Educational Communcation and Technology
New Jersey City University 1993 — 2000
BA, Mathematics
Foresight Group International, AG August 2011 - Present
Everest Reinsurance 2008 - November 2009
Vettro August 2004 - November 2008
C3i November 2003 - May 2004
Verizon June 2001 - August 2002
TSI / Frenkel and Company October 1999 - July 2000
Skills
Network Administration, Troubleshooting, Cloud Computing, Program Management, Windows Server, Software Documentation, VMware ESX, Computer Hardware, Servers, Management, Windows, Project Planning, Security, Team Building, Technical Support, IT Management, Training, Hardware, SDLC
Education
New York University 2008 — 2009
CERTIFICATE IN BUSINESS PROJECT MANAGEMENT, School of Continuing and Professional Studies (SCPS)
The College of New Jersey 1993 — 1999
Bachelor of Science
Crafted Hospitality October 2014 - Present
Union Square Hospitality Group March 2012 - Present
Union Square Hospitality Group September 2006 - March 2012
Jet Aviation August 2005 - September 2006
C3i March 2005 - July 2005
Skills
Customer Service, Microsoft Office, Troubleshooting, Microsoft Exchange, IT Operations, Operations Management, Computer Network..., HR Software, Ultipro, TMX, Citrix Metaframe, Micros, Positouch, Aloha, Time & Attendance, IT Service Management, IT Solutions, Network Administration, Wireless Networking, Training, Networking, System Administration, Microsoft Excel, Hardware, Help Desk Support, Event Management, Social Media, Hospitality, Event Planning
Education
New Jersey Institute of Technology 1999 — 2004
BS, Computer Engineering
Paragon Development Systems (PDS) December 2014 - Present
Best Buy April 2014 - November 2014
Xcel Energy January 2013 - March 2014
Unisys January 2012 - January 2013
Wells Fargo November 2009 - March 2011
Minnesota Timberwolves 2009 - 2011
Unisys May 2009 - December 2010
Chevy Chase Bank 2007 - 2009
Winn-Dixie May 2007 - August 2007
C3i June 2006 - May 2007
Skills
SharePoint, Microsoft SQL Server, SQL, Vendor Management, Active Directory, Troubleshooting, Requirements Analysis, SDLC, Windows Server, VMware, Windows, Visio, Application Packaging, MSI Packaging, SCCM, Wise, InstallShield..., Wise Packaging Studio, AdminStudio, Wise Installer, Application Scripting, Orca, Desktop Transformation, Virtual Desktop, Windows 7 Migration, USMT, Altiris Console, Altiris, WinPE, OS Migration, Wise Packaging, WinBatch, Integration, XP, Servers, Software Documentation, Operating Systems, System Deployment, System Administration, Testing, Program Management, Project Management, Software Installation, Quality Assurance, Technical Support, InstallShield, VBScript, Hardware, Cross-functional Team..., Windows 7
Education
DeVry 1994 — 1998
BA, Computer Information Systems
Middlesex County College 1982 — 1984
CIS, Computers
BioReference Laboratories March 2010 - Present
c3i February 2002 - June 2008
Skills
Active Directory, Technical Support, Vendor Management, Business Analysis, Software Documentation, Troubleshooting
Education
Montclair State University 2006 — 2008
BA, 3.7
C3i February 2011 - Present
Neil Cerbone Associates August 2007 - Present
K. Hovnanian Homes August 2005 - August 2007
Neil Cerbone Associates March 2000 - August 2005
Skills
Training Delivery, Leadership Development, Customer Service, WorkWise Certified...
Education
Fordham University - Graduate School of Business Administration 1998 — 2000
MBA, 2nd Concentration in Finance, International Business
C3I October 2001 - Present
Skills
Technical Support, Windows 7
Education
Gujarat University 1976 — 1981
ACN 2004 - Present
C3i October 2003 - April 2005
Rory Sparrow Foundation 1987 - 1987
Rory Sparrow Foundation 1987 - 1987
Skills
Vendor Management, XP, Active Directory, Help Desk Support, Troubleshooting, Process Improvement, Team Leadership, Customer Service, Windows 7, Microsoft Office, Technical Support, Computer Hardware, Call Centers, Disaster Recovery, IT Service Management, Networking, Service Delivery, Software Documentation, System Administration, Windows XP, ITIL
Education
Passaic County Community College 2013 — 2015
Associate's degree, Business Administration, MIS
Hope College
Hexaware August 2007 - Present
Mokashi Consulting 2004 - Present
RCI 2004 - 2004
C3i 2001 - 2003
PwC 1997 - 2001
PricewaterhouseCoopers 1997 - 2001
Allied Signal 1996 - 1997
Schering Plough 1994 - 1996
Skills
Business Analysis, CRM, Solution Architecture, Strategy, Siebel, Business Process, Leadership, IT Strategy, SDLC, Business Intelligence, Vendor Management, Professional Services, Practice Development, Outsourcing, Integration, Consulting, Enterprise Architecture, Business Process..., Software Project..., Pre-sales, Data Warehousing, Practice Management
Education
New Jersey Institute of Technology 1987 — 1989
Boehringer Ingelheim December 2011 - Present
Boehringer Ingelheim January 2009 - December 2011
Boehringer Ingelheim Pharmaceuticals 2005 - January 2009
Headstrong 2004 - 2005
C3i 1995 - 2004
Skills
Business Analysis, Business Process, Business Intelligence, Vendor Management, Siebel, Project Management
Education
Keller Graduate School of Management of DeVry University 2002 — 2010
Master of Business Administration (M.B.A.)
Utica College 1990 — 1994
Bachelor of Science (B.S.), Computer Science
Residex June 2004 - Present
C3i September 2003 - June 2004
Dendrite 1995 - 2002
Skills
Team Building, Termite, Customer Service, Team Leadership, Customer Satisfaction, Training, Inventory Management, Sales Operations, Sales Management, Pest Control, Management, Coaching, Troubleshooting, Bed Bugs, Operations Management, Inventory Control, New Business Development
Education
Greensboro College 1976 — 1980
Greensboro College 1976 — 1980
Greensboro College 1976 — 1980
Scotch Plains Fanwood HS 1973 — 1976
Sunrise Medical Laboratories April 2009 - Present
CA July 2008 - February 2009
Direct Insite Corp April 2005 - May 2008
C3i May 2002 - April 2005
C3i, Inc. April 2002 - April 2005
Education
New York Institute of Technology 1985 — 1987
Bachelors, Hotel and Restaurant Management
C3i Healthcare Connections, a Division of Telerx August 2015 - Present
C3i June 2013 - August 2015
C3i October 2012 - June 2013
C3i March 2011 - October 2012
C3i July 2009 - February 2011
C3i March 2006 - July 2009
Skills
Siebel, Sla, Troubleshooting, Service Delivery, Windows 7, Call Centers, Process Improvement, Technical Support, Computer Hardware, Vendor Management, Active Directory, ITIL, Project Management, Customer Satisfaction, CRM, Operations Management, Strategy, Outsourcing, Management, Leadership, SLA, IT Service Management, Team Leadership
Education
Gibbs College 2004 — 2006
Associate's Degree, Network and System Administration/Administrator
C3i April 2012 - Present
C3i April 2011 - April 2012
C3i March 2008 - April 2011
C3i November 2007 - March 2008
Skills
Citrix, XP, Active Directory, Troubleshooting, Windows 7, Data Integration, Salesforce.com, Cisco Call Manager, Training, Computer Hardware, Software Documentation, PC Anywhere, Customer Satisfaction, Help Desk Support
Education
King's College 2003 — 2007
Bachelor of Science (BS), Computer Science
Bishop O'Reilly High School 1999 — 2003
Catholic Social Services January 2013 - Present
C3i April 2012 - December 2012
Odyssey Fitness November 2010 - April 2012
Fidelity National Information Services January 2009 - December 2010
Fidelity Information Services 2009 - 2010
Convergys January 2004 - December 2008
Alltel Wireless 1995 - 2004
Alltel Information Services April 1995 - December 2003
ALLTEL 1995 - 1998
Mellon 1992 - 1994
Skills
Mainframe, Requirements Analysis, Process Improvement, Team Leadership, Change Management, Telecommunications, Program Management, Team Building, Business Analysis, Unix, JCL, ACR, Disaster Recovery, IT Audit, AS400 system, Cellular Communications, Training, Production Support, Collections, Customer Service, Office Administration, Vendor Management, Software Documentation, Microsoft Office, Wireless, Testing, Access, IBM iSeries
Education
King's College 1989 — 1995
BS, Business Administration and Management, General
Cumberland Valley High School
McCann Regan Campbell Ward March 2015 - Present
Giant Creative Strategy August 2013 - December 2014
Cline Davis & Mann May 2012 - July 2013
Digitas April 2007 - May 2012
Prometric June 2003 - April 2007
C3i November 2000 - May 2001
Broadview Networks November 1999 - November 2000
Skills
Digital Marketing, Management, Project Management, Strategy, Leadership, Interactive Marketing, Budgets, Training, Team Leadership, Competitive Analysis, Process Improvement, Program Management, Direct Marketing, Creative Direction, Advertising
Education
Purchase College, SUNY 1988 — 1990
Adult and Continuing Education and Teaching
Mercy College 1986 — 1990
Bachelor's of Science, Computer Information Systems
Valhalla High School
Healthplex, Inc. February 2014 - Present
1800flowers.com October 2011 - February 2014
Computer Task Group November 2002 - January 2008
C3I 2000 - 2001
Hudson Valley Psychiatric Center September 1999 - December 1999
Skills
Oracle, Requirements Analysis, Integration, Databases, Enterprise Architecture, Enterprise Software, ETL, Business Analysis, SDLC
Education
Marist College 1998 — 2000
Master of Science, Information Systems
Marist College 1995 — 1999
Bachelor of Science, Information Systems
Emerging Health Information Technology February 2006 - Present
WEMS February 2002 - February 2006
C3i January 1997 - February 2005
phillip morris 1990 - 1997
altria 1990 - 1997
Skills
Healthcare Information..., HIPAA, Software Documentation, Visio, Vendor Management, EHR, Process Improvement, Disaster Recovery, Healthcare, EMR, Business Analysis, Integration, Informatics, Project Management, Troubleshooting, Security, System Administration
Education
Mercy College 1991 — 1998
Bachelor of Applied Science (B.A.Sc.), Computer Science
Westchester Community College 1991 — 1998
Associate of Arts and Sciences (A.A.S.)
C3i 2013 - Present
C3i 2009 - 2012
C3i 2005 - 2009
C3i 2002 - 2005
Skills
Account Management, Project Management, Customer Support, Depot Repair, Technical Documentation
Education
Chubb Institute 1999 — 2000
Customer Technical Support
Montclair State University 1991 — 1995
BA, Radio and Television Broadcasting Technology/Technician
Affinity Federal Credit Union January 2015 - Present
SHOPPERSVINEYARD.COM July 2003 - October 2014
MEDIA POINT INC. 2002 - 2003
STREETBEAM INC. 2001 - 2002
Zend Technologies March 2001 - July 2001
C3i May 2000 - March 2001
MULTIMAX May 1999 - April 2000
SHOPGUIDE.COM October 1998 - April 1999
Skills
Customer Service, Sales, Marketing, Management, Sales Management, Microsoft Office, New Business Development, Social Media, Wine, Leadership, CRM, Retail, Start-ups, Strategy, Business Development, E-commerce, Team Building
Education
Hartwick College 1990 — 1994
Bachelor's Degree, Business/Economics
Innovative Development at AstraZeneca September 2008 - July 2014
C3i December 2005 - July 2008
Skills
Process Improvement, Troubleshooting, Vendor Management, Microsoft SQL Server, SQL, JavaScript, Technical Support
Education
Wilmington University 2014 — 2016
Masters in Information System Technologies, Computer and Information Systems Security/Information Assurance
New Jersey City University 1997 — 2003
Bachelor of Science (BSc), Computer Science
C3i August 2012 - Present
Dow Jones Co., Inc February 1998 - October 2010
Dow Jones Co, Inc. February 1998 - October 2008
Chi-Chi's Mexican Restaurant January 1983 - January 1996
Skills
ITIL, Disaster Recovery, Team Leadership, Visio, AIX, Unix, Incident Management, Operating Systems, Excel, Windows, PowerPoint, Operations Management, Process Improvement, Word, Business Continuity, Change Management, Problem Solving, Customer Relations, Linux, Data Center, IT Management, Crisis Management, Outsourcing, Documentation, PMP, Troubleshooting
Education
THE CHUBB INSTITUTE
Honors Graduate, Data Center/Mission Critical/Systems Operations Support
Rutgers University-New Brunswick 1984 — 1989
BA History, History. Minor concentrations in Business Admin, Math, Philosophy, Economics, and Sciences
RUTGERS COLLEGE
B.A, History; Business, Math, Philosophy, and Sciences
Middlesex County College
C3i July 2014 - Present
Shane Montross Photography 2010 - Present
Marywood University January 2014 - June 2014
GWC Warranty October 2011 - November 2013
US Navy July 2001 - October 2011
Skills
Information Assurance, Security Clearance, Troubleshooting, Information Security, Technical Writing, Digital Photography, Commercial Photography, Photography, Fine Art Photography, Photoshop, Image Editing, Navy, Statistical Data..., Requirements Analysis, Vulnerability Assessment, Security, Program Management, Quality Assurance, Marketing Research, Digital Illustration, Visual Arts, Military, Leadership, Microsoft Excel, Customer Service, Process Improvement, Project Management
Education
Marywood University 2013 — 2016
MBA, Business Administration and Management, General
Penn State University 1996 — 2001
Art, Painting
Naval Postgraduate School
Uni-Select USA April 2012 - Present
Molson Coors Canada January 2010 - March 2012
Hydro Québec January 2005 - December 2009
Harrington Informatique January 2002 - December 2009
CGI 2002 - 2005
Bell Canada May 2002 - December 2004
Met.Ro. S.p.A. 2001 - 2002
C3i 2000 - 2001
Fritz Starber 2000 - 2000
Télébec ltée 1995 - 2000
Skills
SAP BW, SAP Netweaver, SAP ERP, ABAP, Business Intelligence, Business Objects, ETL, SAP R/3, SAP, ERP, Business Analysis, SAP BI
Education
1991 — 1994
BAA, Systèmes d'information
SAP Education
C3i November 2009 - Present
Advanced Health Media April 2005 - August 2009
Thomson Physicians World May 2002 - April 2005
CIGNA Group Insurance April 2000 - May 2002
Anthem Health & Life Insurance Company December 1993 - April 2000
Skills
Account Management, Healthcare, CRM, Business Development, Managed Care, Team Leadership, Customer Satisfaction, Leadership, Strategic Planning, Call Center, Project Management, Team Building, Vendor Management, Management, Pharmaceutical Industry, Cross-functional Team..., Process Improvement, Coaching, Training
Education
Montclair State University
BA, Consumer Affairs
Riverside Rehabilitation February 2014 - Present
C3i October 2010 - January 2014
Kelly Services/Blue Cross Blue Shield March 2010 - October 2010
Amory Medical Associates October 2005 - January 2010
Skills
Analytics, Requirements Analysis, SDLC, Data Warehousing, Siebel, CRM, Business Process, Business Objects, Vendor Management, Customer Service, Healthcare, Leadership, Microsoft Excel, Microsoft Word, Time Management, Team Building, Outlook
Education
CDE Career Development 2004 — 2005
Certificate, Medical Billing
Kirkwood Community College 1983 — 1985
AS, International Business
C3i April 2014 - Present
C3i January 2010 - April 2014
C3i January 2008 - January 2010
C3i January 2007 - January 2008
Global Resources Ltd January 2006 - March 2007
Skills
ITIL, Laptops, XP, Active Directory, VPN, Servers, Windows 7, Management, Hardware, Siebel, Help Desk Support, Software Documentation, Vendor Management, Technical Support, Software Installation, Windows XP, Microsoft Exchange, Networking, Lotus Notes, Process Improvement
Education
Harper College 2013 — 2014
Certification, Spanish as a Second Language
Chubb Institute 2005 — 2006
Diploma, Computer Networking
C3i April 2014 - Present
Manpower 2010 - 2010
Altria Corporate Services, Inc. 2000 - 2002
Skills
SQL, Microsoft SQL Server, Java, Active Directory, SDLC, Oracle, HTML, Troubleshooting, JavaScript, Windows Server, Requirements Analysis, SharePoint, MySQL, Servers, Databases, VMware, Visio, Windows 7, Technical Support, Disaster Recovery
Education
Misericordia University 1998 — 2001
B.S., Computer Science
Luzerne County Community College 1993 — 1995
A.S., Computer Science
C3i May 2015 - Present
Kinetix June 2010 - May 2015
Stevens Graphics, LLC (A Former Division of AT&T) 2000 - 2010
Ryder Transportation September 1997 - May 2000
Skills
Accounts Payable, General Ledger, Accounting, Accounts Receivable, Account Reconciliation, QuickBooks, Outlook, Recruiting, Fixed Assets, Invoicing, Analysis, Journal Entries, Financial Reporting, Microsoft Excel, Microsoft Dynamics ERP
Education
Keller Graduate School of Management of DeVry University 2006 — 2009
Master of Accounting and Finance Management, Accounting/Finance
Georgia State University - J. Mack Robinson College of Business 2000 — 2004
Bachelor of Business Administration, Accounting
Melinta Therapeutics October 2013 - Present
CE3 Inc. October 2011 - October 2013
C3i July 2009 - July 2011
BLC Consulting Service, LLC March 2008 - June 2009
Pfizer Global Research & Development July 2000 - June 2007
Skills
CTMS, EDC, Clinical Trials, GCP, Pharmaceutical Industry, Clinical Development, ICH-GCP, Business Analysis, CRO, Process Improvement, Protocol, Therapeutic Areas, Cross-functional Team..., Phase I, Infectious Diseases, 21 CFR Part 11, Sop, Data Management
Education
Ithaca College 1993 — 1997
Bachelor of Science (B.S.), Cinema & Photography in the School of Communications
KPMG US November 2014 - Present
Partners Pharmacy September 2013 - November 2014
Canon Solutions America November 2012 - October 2013
Verizon June 2010 - December 2012
sanofi-aventis September 2006 - June 2010
C3i March 2004 - August 2006
Wireless Retail June 2003 - August 2004
Skills
Troubleshooting, Technical Support, Help Desk Support, VPN, Laptops, Operating Systems, Hardware, Active Directory, Windows XP, Computer Hardware, Windows 7, Vendor Management, Software Installation, Blackberry Enterprise..., Servers, Windows Server, Windows, Networking, Software Documentation, BMC Remedy, Information Technology, Management, Security, Telecommunications, Printers, System Deployment, Citrix, IT Operations, HP, Blackberry, XP, LAN-WAN, Switches, Routers, Windows 8, Purchasing Processes
Education
Gibbs College 2001 — 2003
Associate's Degree, Computer Systems Networking and Telecommunications, 3.4 GPA
Katherine Gibbs School 2001 — 2003
Computer Network Administration, Computer Systems Networking and Telecommunications
C3i August 2011 - Present
Community Coordinated Care for Children, Inc. (4C) October 2003 - December 2010
Education
Kean University
Bachelors, Sociology
IBM 2012 - Present
C3i 2010 - 2012
Education
Lincoln Technical Institute 2009 — 2010
Computer Science
New Jersey City University 1994 — 1996
BA, Media Arts
C3i July 2014 - Present
C3i March 2012 - July 2014
Self employed September 2007 - December 2011
Best Buy September 2007 - December 2009
Education
Johnson College 2007 — 2010
Associates in Computer Information
Mid Valley Secondary Center
Academic-High School Diploma
Johnson College
Computer Information Technology
PPL SOLUTIONS September 2011 - Present
Fabri-Kal July 2011 - January 2012
C3i August 2010 - May 2011
Skills
Telecommunications, Customer Service, Microsoft Office, Team Leadership, Wireless, Sales Management, VoIP, Microsoft Excel
Education
Luzerne County Community College 2005 — 2006
Michaels Arts and Crafts October 2014 - Present
Michaels Arts and Crafts February 2014 - October 2014
Michaels Stores November 2012 - February 2014
Sugar & Spice Creations August 2011 - September 2012
Customer Direct February 2006 - August 2011
Kiel Center August 2005 - February 2006
JCPenney 2005 - 2006
C3i October 2002 - May 2005
Skills
Cake Decorating/Design, Baking, Technical Training, Wireless Networking, IP Networking, American Sign Language, Cookies, Cakes, Windows, Troubleshooting, Technical Support, Active Directory, IP, Help Desk Support, Windows 7, Servers, Call Centers, Computer Hardware, VPN, Routers, Networking, Printers, TCP/IP, Sales, Customer Satisfaction, Quality Assurance, Team Leadership, Training, Team Management, Windows XP Pro, Windows Vista, Team Building, Customer Service, HTML, Network Security, Cloud Computing, Computer Repair, Network Administration, XP, Switches, Windows XP
Education
The Cittone Institute 2001 — 2003
PC Tech Support
Harper College 1989 — 1992
Bread & Pastry Arts
Sapta Global Inc March 2014 - Present
Chopper Logistics January 2013 - October 2013
C3i July 2011 - August 2012
C3i March 2009 - June 2011
Grade A ShopRite June 2003 - February 2009
Skills
Process Improvement, Operations Management, Inventory Management, Project Management, Training, Shipping/receiving, Asset Management, Windows 7, Customer Service, Vendor Management, Distribution Center..., Microsoft Office 2007, Oracle Applications, Project Planning, Shutdown, Customer Satisfaction, PC Miler, Route Development, Route Optimization, Bid Preparation, Bid Strategy, Compliance, MS Excel Pivot Tables, Vlookup, ERP, TMS, Root Cause Analysis
Education
NJIT 2003 — 2007
Bachelor of Science (BS), Business Administration and Management, General
C3i May 2014 - Present
C3i July 2011 - April 2014
C3i March 2008 - July 2011
C3i December 2007 - March 2008
Skills
Windows & Mac operating..., Windows Server, VPN, Veeva, Active Directory, RSA Ace Server, Training, Escalation Process, Help Desk Support, Networking, Laptops, Technical Support, Management, Computer Hardware, Troubleshooting, Windows 7
Education
Johnson College 2005 — 2007
Associates in Applied Science, Computer Information Technology
Self Employed September 2008 - Present
C3i November 2013 - January 2014
Skills
C++, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, HTML/CSS, Windows OS, Data Analysis, System Building/Repair, Adobe, Access, Excel, Visual Basic, JavaScript
Education
Marywood University 2011 — 2013
Bachelor of Business Administration (BBA), Business Information Systems
Lackawanna College 2009 — 2011
Associate of Science (AS), Computer and Information Systems
C3i October 2013 - Present
TMG Health March 2003 - August 2012
Lincoln Technical Institute February 2006 - January 2007
TMG Health August 2001 - February 2003
Blue Cross of Northeastern Pennsylvania February 1993 - August 2001
Skills
Medicare, Training, Quality Assurance, Auditing, Employee Training, Leadership, Medical Billing, Medicaid, Time Management, Claim, HIPAA, Medical Terminology, Healthcare, EDI, ICD-9, CPT, Medical Records
Education
Luzerne County Community College 1995 — 1995
Certification, Emergency Care Attendant (EMT Ambulance)
Luzerne County Community College 1992 — 1994
Early Childhood Education and Teaching
West Side AVTS 1988 — 1992
Data Entry, Accounting and data processing
C3i May 2014 - Present
Skills
SQL, Java, MySQL, HTML, C++, Windows, Databases, .NET, Programming, Computer Hardware, Operating Systems, Visual Basic
Education
Luzerne County Community College 2011 — 2013
Associate's degree, Computer Information Systems
EQ Plus August 2012 - Present
C3i July 2008 - August 2012
Self Emplyed Consultant September 2003 - January 2008
C3i 2006 - 2008
Brown Brothers Harriman February 1998 - September 2003
ADP January 1996 - February 1998
Automatic Data Processing January 1993 - January 1996
Skills
Troubleshooting, Project Management, Management, Project Planning, Windows Server, Process Improvement, Business Analysis, Vendor Management, Program Management, Active Directory, Team Leadership, IT Service Management, IT Management, Service Delivery, Consulting
Education
Kean University
Bachelor of Science (BS), Economics & Managment Science
C3i July 2013 - Present
C3i April 2012 - July 2013
Skills
Technical Support, Active Directory, Windows XP, Help Desk Support, Computer Hardware, Windows 7, Troubleshooting, Servers, Software Installation, Infrastructure, Windows
Education
King's College
Verizon Wireless July 2014 - Present
Veredus March 2014 - July 2014
C3i June 2012 - March 2014
Education
New Jersey Institute of Technology
Master of Business Administration Degree, Management of Information Systems; Technology
Ramapo College of New Jersey
Bachelor of Arts Degree, International Business; Finance
Immaculata High School
High School Diploma