CGS Administrators, LLC
Industry: Company
DescriptionFounded: 1991 Parent organization: BlueCross BlueShield of South Carolina Subsidiary: Capstone Government SolutionsFeedbackDisclaimer Claim this knowledge panel Knowledge ResultSee photos See outsideMoved, closed, or was never hereReportCGS AdministratorsWebsiteDirections Saved (0) Saved Save 3 Google reviews Medical billing service in Nashville, Tennessee Address: 2 Vantage Way, Nashville, TN 37228 Phone: (615) 244-5600Place name: : : Hours: Category: : : Website: : : Website: http://www.cgsmedicare.com/ Category: Medical billing service Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo.Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a question See all questions (2) Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of CGS Administrators Posting publicly on the Web Write a review Reviews 3 Google reviews
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CGS Administrators, LLC Employees
CGS Administrators, LLC 2007 - Present
Eden Gate 2011 - Present
East Nashville Community Church August 2010 - July 2012
Vanderbilt University Medical Center October 2005 - October 2007
Skills
Medicare, Process Improvement, Call Center, Leadership, Customer Service, Microsoft Excel, Training, PowerPoint, Insurance, Microsoft Word, Employee Benefits, Management, Databases, Time Management, Troubleshooting, Call Centers, Data Entry, Coaching, Strategic Planning, Leadership Development, Performance Management, Software Documentation, Human Resources, Project Planning, Change Management, Access, Analysis, Project Management, Nonprofits, Team Building, Social Media, Data Analysis, Team Leadership, Healthcare, Community Outreach, Program Management, Outlook, Visio, Business Process..., Business Analysis, Customer Satisfaction, Microsoft Office, Public Speaking, Budgets, Operations Management, Vendor Management, HIPAA
Education
Tennessee Center for Performance Excellence 2011 — 2011
Board of Examiners, Baldrige Criteria
Belmont University 2002 — 2004
Religion/Religious Studies
Corrections Corporation of America July 2015 - Present
Hauser Consulting August 2011 - July 2015
State of Tennessee September 2009 - August 2011
CGS Administrators, LLC April 2008 - August 2009
State of Tennessee May 2006 - April 2008
State of Tennessee, Department of Finance & Administration, Division of Insurance Administration August 1997 - May 2006
Merit Behavioral Care March 1990 - August 1997
Skills
Competitive Procurements, Business Development, Procurement Contracts, Contract Management, Strategic Sourcing, Procurement, Team Building, Program Management, Leadership, Process Improvement, Purchasing Processes, Purchasing Negotiation, Project Management, Proposal Writing, Business Process..., Management, Training, Strategic Planning, Management Consulting, Consulting, Contract Negotiation, ERP, Vendor Management, Cross-functional Team..., Sales, Leadership Development, Customer Service, Strategy, Team Leadership, New Business Development, Employee Benefits, Operations Management, Project Planning, Government, Purchasing
Education
Georgia State University
ME, Counseling
University of Wisconsin-River Falls
BS, Business Administration
University of Wisconsin-Platteville
BS, Psychology
CGS Administrators, LLC November 2011 - Present
Medenvios Health Care 2006 - 2011
3M 2002 - 2004
Ministerio de Salud de El Salvador, Division Enfermeria 2002 - 2004
Medtronic 1995 - 1997
Johnson & Johnson 1992 - 1995
Skills
Six Sigma Green Belt, Public Speaking, Medicare Compliance, Training Design and..., Windows 7, ADP Payroll, Medical equipment sells, DME Billing and..., HIPAA, Medical Devices, Quality Assurance, Team-oriented, Healthcare, Six Sigma, Medicare, Leadership, Microsoft Office, Training, Microsoft Excel, Business Planning, Sales, Sales Operations, Process Improvement, Time Management, Program Management, Team Leadership, Policy, Teamwork, Analysis, Customer Service, Strategic Planning, Team Building, Hospitals, Medicaid, Managed Care, Management, Outlook, Operations Management, Budgets, Contract Negotiation, Microsoft Word, Forecasting, PowerPoint, Project Management, Business Analysis, Account Management, Cross-functional Team..., Financial Analysis, Change Management
Education
Institute for Integrative Nutrition
Health Coach, Board Certified Holistic Health Practicioner
Pontificia Universidad Javeriana
BSN
The Next Door, Inc. April 2014 - Present
Cigna-HealthSpring May 2013 - March 2014
CGS Administrators, LLC November 2012 - May 2013
CGS Administrators, LLC January 2011 - November 2012
CGS Administrators, LLC August 2008 - January 2011
CGS Administrators, LLC May 2008 - August 2008
Lattimore Black Morgan & Cain, PC September 2007 - May 2008
Tennessee Center for Performance Excellence September 2007 - December 2007
Tennessee Center for Performance Excellence December 2005 - September 2007
Skills
Internal Control..., Process Improvement, Internal Audit, Corrective Actions, Compliance, Medicare, Procedure Creation, Training Delivery, Change Management, Business Process Mapping, Auditing, Continuous Improvement, Management, Policy, Project Management
Education
Belmont University 2004 — 2008
BBA, Management
CGS Administrators, LLC February 2015 - Present
Broome County Department of Social Services January 2014 - April 2014
Profit Sense Innovations June 2013 - August 2013
Center for Technology & Innovation, Inc. March 2013 - May 2013
Skills
Management, Microsoft Excel, Budgets, Sales, Customer Service, Quality Assurance, PowerPoint, New Business Development, Microsoft Word, English, Software Documentation, Time Management, Outlook, Analysis, Training, Microsoft PowerPoint
Education
Binghamton University - School of Management 2012 — 2014
Master's Degree, Accounting, 3.80
CGS Administrators, LLC August 2015 - Present
Avon April 2015 - Present
IOD Incorporated June 2013 - May 2015
Summit Medical Center March 2013 - June 2013
Vanderbilt University Medical Center January 2013 - March 2013
Vanderbilt University Medical Center August 2010 - January 2013
Vanderbilt University Medical Center June 2010 - August 2010
Captain D's December 2003 - May 2009
Skills
Healthcare, Hospitals, Healthcare Management, Customer Service, HIPAA, EMR, Sterilization, Microsoft Word, Microsoft Office, Microsoft Excel, Microsoft Exchange, Management, Medical Records, Medical Terminology, Fax, Data Entry, Surgery
Education
DeVry University 2011 — 2015
Bachelor’s Degree, Business Administration
MedVance Institute-Nashville 2007 — 2009
Certificate, Surgical Technology/Technologist
Capital One March 2013 - November 2013
Dymatize November 2012 - February 2013
Self Employed March 2012 - May 2012
CGS Administrators, LLC December 2011 - May 2012
State Farm Insurance August 2011 - November 2011
Kelly Services November 2010 - October 2011
Skills
Insurance, Medicare, Customer Service, Sales, Marketing, HIPAA, Healthcare, Medicaid, Policy, Process Improvement, Managed Care, Health Insurance, Visio, Training, Software Documentation
Education
Ashford University 2008 — 2012
Alternative Health and Environmental Studies
CGS Administrators August 2003 - Present
CGS Administrators, LLC September 2001 - Present
CGS Administrators October 2010 - October 2011
CGS ADMINISTRATORS September 2010 - October 2011
SEARS, ROEBUCK, & CO January 2000 - September 2001
Skills
Public Speaking, Healthcare Industry, Leadership, Project Management, Medicare/Medicaid..., Task Force Management, Development Of..., Corporate Communications, Voiceovers, PowerPoint, Strategic Communications, Broadcast Television, Strategic Planning, Problem Solving, Community Outreach, Strategic Partnerships, Fundraising, Customer Engagement, Presentation Development, Social Media, Marketing Communications, User Documentation, Team Leadership, Management, Public Relations, Policy, Healthcare
Education
University of North Carolina at Greensboro
BA, BUSINESS ADMINISTRATION; Business Studies
University of North Carolina at Greensboro 1996 — 2000
BS, Business Administration
University of North Carolina at Asheville 1994 — 1996
Atmospheric Science
CGS Administrators, LLC April 2012 - Present
CGS Administrators, LLC June 2007 - April 2012
Tomorrow's Leaders September 2002 - May 2007
Skills
Process Improvement, Leadership, Project Management, Technical Writing, Change Management, Microsoft Office, Program Management, Project Coordination
Education
Lipscomb University 2009 — 2011
Master of Business Administration (MBA), Leadership
Fisk University
Advocare May 2014 - Present
DS Domination Drop Shipping Business May 2014 - Present
Whataburger June 2004 - Present
CGS Administrators, LLC May 2013 - October 2013
AT&T September 2012 - March 2013
Skills
Troubleshooting, Telecommunications, Computer Hardware, VoIP, Networking, Call Centers, Wireless Networking, Technical Support, Customer Satisfaction, Windows 7, Software Installation, Disaster Recovery, Windows, Team Leadership, IT Operations, Routers, Wireless, WAN
Education
Kent State University 2009 — 2012
Air Traffic Controller
The Colony High School 2001 — 2006
CGS Administrators, LLC August 2003 - Present
TrailBlazer Health Enterprises January 2010 - November 2012
TrailBlazer Health Enterprises January 2004 - January 2010
TrailBlazer Health Enterprises August 2003 - January 2004
Super Sack Manufacturing January 1989 - January 2003
Skills
Microsoft Word, Microsoft Excel, PowerPoint, SharePoint, Medicare, Provider Enrollment, Public Speaking, Training, Target Costing, Quality Control, Team Building, Customer Service, Secretarial Skills, Site Investigation, Business Travel, Software Documentation, Data Entry, Visio, Healthcare, Leadership, Microsoft Office, Process Improvement
Education
Grayson County College 1983 — 1985
Associate of Science (AS), Business Administration and Management, General
Howe High School, Howe, TX 1980 — 1982
CGS Administrators, LLC February 2008 - Present
Skills
Compliance, Process Control, Process Improvement, Risk Management, Analysis, Project Coordination, Training, Quality Assurance, HIPAA, Medicare, Management, Internal Audit, Access, Policy, Change Management, Medicaid, Public Speaking, Microsoft Office, Team Building, Nonprofits, Customer Service, Leadership, Strategic Planning
Education
Middle Tennessee State University 1987 — 1995
Bachelor of Science (BS), Mass Communication/Media Studies
Voice Publishing Company, Inc. January 2015 - April 2015
CGS Administrators, LLC 2015 - 2015
CGS Administrators, LLC 2015 - 2015
Katy Trail Weekly January 2014 - November 2014
Skills
Social Media, Media Relations, Press Releases, Public Relations, Marketing Communications, Social Media Marketing, Marketing Strategy, Blogging, AP Style, Facebook, Strategic Communications, Social Networking, Copywriting, Copy Editing, SEO, News Writing, Microsoft Office, Final Cut Pro, Fundraising, Interpersonal..., Creative Campaign..., Start-ups, Brand Architecture, Brand Management, Print Production, Account Management, Online Marketing, Marketing Research, Yoga, Charitable Pursuits, Body Language, Leadership, Broadcast Journalism, Human Resources, Integrated Marketing, Advertising, Health and Wellness, PowerPoint
Education
University of Kansas 2009 — 2013
Bachelor of Science in Journalism: Strategic Communication
Universitat de Barcelona 2012 — 2012
Spanish language and culture
CGS Administrators, LLC May 2012 - Present
Ohio Dominican University June 2011 - Present
MAXIMUS August 2011 - May 2012
Palmetto GBA 2002 - 2011
Nationwide Insurance 1989 - 2002
Skills
Research, Teaching, Nonprofits, Public Speaking, Customer Service, Data Entry, Community Outreach, Curriculum Design, Healthcare, Microsoft Office, Leadership, Training, Team Building, HIPAA, Program Development, Medicare, Microsoft Excel, Leadership Development
Education
Ohio Dominican University 2005 — 2009
MA, Liberal Studies
The Ohio State University 1986 — 1990
BA, Liberal Arts
Health Integrity, LLC September 2014 - Present
CGS Administrators, LLC January 2013 - September 2014
TrailBlazer Inc 2010 - 2012
MedAssurant January 2007 - October 2010
Medical Center Plano 2004 - 2007
North Texas Heart Center, 1994 - 1996
Presbyterian Hospital of Dallas, 1992 - 1994
KCI, Inc 1990 - 1992
Rapid City Regional Hospital 1989 - 1991
Humana Hospital 1989 - 1989
Skills
Medicare, Healthcare, Inpatient, Critical Care, Healthcare Information..., HIPAA, Leadership, Hospitals, Managed Care, Healthcare Management, Medicine, Process Improvement
Education
University of Nebraska at Kearney
Bachelor of Science, Nursing
Freelance Commercial Artist Graphic Designer January 2007 - Present
Nissan Motor Corporation November 2014 - Present
Yates Services, LLC. October 2012 - November 2014
CGS Administrators, LLC September 2011 - October 2012
Verizon Wireless December 2010 - September 2011
Comcast December 2009 - November 2010
Comcast March 2005 - January 2009
Skills
Graphic Design, Logo Design, Graphics, Illustration, Adobe Creative Suite, Advertising, Photoshop, Posters, Adobe Acrobat, Illustrator, After Effects, Branding & Identity, InDesign, Dreamweaver, Business Cards, Flyers, Typography, Layout, Final Cut Pro, Brochures, PowerPoint, Web Design, Corporate Branding, Image Manipulation, Vector Illustration, Image Editing, Packaging, HTML, Microsoft Office, Keynote, Microsoft Word, Windows 7, Mac OS, Brand Development, Digital Media, Corporate Identity, Digital Illustration, Visual Communication, Time Management, Banners, Information Design, Creative Problem Solving, Drawing, Art, Creative Services, Stationery, Content Strategy, Digital Art, Color Theory, Color Correction
Education
Full Sail University 2010 — 2013
Bachelor of Applied Science (BASc), Graphic Design
Emdeon June 2013 - Present
Emdeon April 2011 - June 2013
CGS Administrators, LLC March 2012 - October 2012
AdvanceMed August 2010 - April 2011
Vanderbilt Biomedical Optics Lab August 2008 - August 2010
Vanderbilt University School of Engineering September 2008 - December 2009
T.U.N.L. May 2007 - August 2007
Vista Engineering Technologies LLC May 2006 - August 2006
Skills
SAS Certified Advanced..., R, Biostatistics, Statistical Modeling, Medicare, Medicaid, Matlab, SQL, SAS, Data Analysis, Analysis, Data Mining, Analytics, SAS programming, Statistics, Public Speaking, Management
Education
Vanderbilt University 2008 — 2010
M.S.
Samford University 2004 — 2008
B.S.
Emdeon June 2014 - Present
Shady Grove church of Christ December 2013 - Present
Emdeon July 2012 - April 2014
Northcutt's Cove church of Christ February 2012 - November 2013
CGS Administrators, LLC March 2011 - June 2012
CIGNA HEALTHCARE MEDICARE ACCESS July 2009 - March 2011
Smith Grove church of Christ February 2006 - February 2011
CIGNA GOVERNMENT SERVICES August 1998 - July 2009
Chestnut Grove church of Christ September 2003 - February 2006
TURNKEY BUSINESS SYSTEMS (now defunct) May 1996 - August 1998
Skills
Healthcare Information..., Business Analysis, HIPAA, EDI, Software Documentation, Training, Solutions Design, Troubleshooting, Customer Service, Technical Analysis, Technical Support, Healthcare Industry, Public Speaking, Analysis, Visio, Medicare, Call Centers, Process Improvement, Data Analysis, Outlook, Microsoft Excel, Help Desk Support, Healthcare, Health Insurance, SDLC, Insurance, Team Leadership, Microsoft Word, Windows, Customer Satisfaction, Microsoft Office, Data Entry, Requirements Analysis, Team Building, Technical Writing, Healthcare Information...
Education
Middle Tennessee State University 1991 — 1994
Middle Tennessee State University 1987 — 1994
Warren County Senior High
CGS Administrators, LLC April 1999 - Present
Skills
Customer Service, Customer Satisfaction, TeamLead, Microsoft Word, Call Centers, Access, Process Improvement, Data Entry, Leadership, Microsoft Excel, Outlook, Training, Troubleshooting, Software Documentation, Healthcare, Microsoft Office, PowerPoint
Education
Middle Tennessee State University
CGS Administrators, LLC September 2014 - Present
CGS Administrators, LLC May 2011 - September 2014
Dress Barn August 2013 - January 2014
CIGNA HEALTHCARE MEDICARE ACCESS December 2009 - February 2011
Skills
Medicare, HIPAA, Microsoft Word, Outlook, Customer Service, Customer Satisfaction, Morale, Training, System Testing, Troubleshooting, Data Entry, Healthcare, Microsoft Excel, Leadership, Microsoft Office
Education
Love Beauty School 2007 — 2008
Coffee County Central High School 2003 — 2007
CGS Administrators, LLC July 2014 - Present
Total Attorneys August 2012 - Present
Bloomington Edge February 2012 - Present
Northwestern Memorial Hospital May 2012 - June 2012
Tau Kappa Epsilon, Alpha Chapter December 2010 - December 2011
Bob Brady Construction May 2010 - August 2010
Skills
Accounting, Bookkeeping, Data Entry, Mas 90, Excel, Word, Peachtree, Budgeting, Collections, Marketing Strategy, Oracle, Billing Process, Microsoft Excel, Payroll, Budgets, Leadership, Financial Reporting, Microsoft Word, General Ledger, PowerPoint, Microsoft Office, Analysis, Outlook
Education
Illinois Wesleyan University 2007 — 2011
Bachelor of Arts (BA), Accounting
CGS Administrators, LLC January 2013 - Present
CGS Administrators, LLC September 2011 - February 2013
Amerigroup Corporation September 2008 - November 2010
Skills
Customer Service, Data Entry, HIPAA, Access, Medicare, Training, Software Documentation, Outlook, Medicaid, Employee Benefits, Policy, 10 Key, Microsoft Excel, Process Improvement, Health Insurance, Medical Terminology, Microsoft Word, PowerPoint, Call Centers, Leadership
Education
Strayer University-Tennessee 2011 — 2013
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General, 3.89
University of Tennessee-Knoxville 1984 — 1989
Bachelor of Science (B.S.), Business Administration and Management, General, 3.65
CGS Administrators, LLC November 2014 - Present
CGS Administrators, LLC September 2012 - November 2014
State of Tennessee 2009 - 2012
Verizon Wireless 2007 - 2008
CarMax 2006 - 2006
Allstate 2004 - 2005
Fleetguard 2003 - 2004
Skills
Public Speaking, Training, Customer Service, Outlook, Research, Analysis, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Community Outreach, Access, Government
Education
Trevecca Nazarene University
Master of Science, Management
Trevecca Nazarene University
Bachelor of Arts, Management & Human Relations
CGS Administrators, LLC August 2007 - Present
Skills
Customer Service, Research, Microsoft Office, Customer Relations, Access, Healthcare, Leadership, Training, Interviews, Outlook, Microsoft Excel, Process Improvement, Microsoft Word, Team Building, Time Management, Program Development, Leadership Development, Team Leadership, Teamwork, Medicare, Data Entry, Data Analysis
Education
Strayer University 2007 — 2009
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Middle Tennessee State University 2000 — 2005
Bachelor of Science (B.S.), Psychology
State Farm October 2013 - Present
CGS Administrators, LLC February 2013 - August 2013
Shareable Ink October 2012 - February 2013
Protective Life March 2011 - September 2012
American Income Life January 2009 - February 2011
SunGard October 2007 - January 2009
Nationwide Insurance August 2005 - July 2006
Allstate January 2002 - July 2005
Infinity Insurance April 1998 - January 2002
Skills
Team Leadership, Claims Handling, Data Entry, Insurance, Customer Service, Underwriting, Medicare DME, Reinsurance, Health Insurance, Medicare, Claim, Disability Insurance
Education
Strayer University AL 2007 — 2009
MBA, Management
Faulkner University 2002 — 2004
Bachelor's degree, Business Administration
Snelling Staffing Agency December 2014 - Present
CGS Administrators, LLC May 2012 - May 2014
Bay Area Community Services October 2007 - March 2009
Berg Injury Lawyers August 2007 - October 2007
Social Security Administration April 2003 - October 2006
Skills
Administrative Work, Customer Service, Data Entry, Administrative..., Outlook, Filing, Nonprofits, Microsoft Excel, Microsoft Word, PowerPoint, Analysis, Typing, Management, Microsoft Office, Organization Skills, Analytical Skills, Logical Approach, Research, Case Management Services, Medicare, Claims Handling
Education
San Francisco State University 2000 — 2002
Bachelor of Arts (B.A.), Sociology
University of San Francisco 1997 — 2000
Sociology
CGS Administrators, LLC August 1999 - Present
Skills
Public Speaking, PowerPoint, Microsoft Word, Healthcare Management, Community Outreach, Operations Management, Leadership, Healthcare, Data Analysis, Medicare, Policy, Data Entry, Process Improvement, Training
Education
Trevecca Nazarene University 1998 — 1999
BA, Mgmt & Human Relations
Middle Tennessee State University 1972 — 1974
n/a, Industrial and Organizational Psychology
CGS Administrators, LLC December 2011 - Present
AT&T Mobility February 2005 - July 2010
Schwan's Sales July 2001 - October 2004
Westpark Express June 1995 - February 2001
Skills
Accounts Receivable, Microsoft Excel, Time Management, Auditing, Accounting, Customer Satisfaction, Accounts Payable, Spreadsheets, Computer Hardware, Cellular Communications, Troubleshooting, Budgets, Medicare/Medicaid..., Financial Statements, Google Maps, Travel Planning, Legal Research, Visual Basic, Document Preparation, Proofreading
Education
Liberty University 2009 — 2012
MBA, Accounting
Liberty University 2006 — 2009
BS, Accounting, 4.0 GPA
Corizon Health March 2015 - Present
Avon August 2007 - Present
Community Health Systems November 2014 - March 2015
2020 June 2013 - March 2015
CGS Administrators, LLC July 2012 - October 2014
CGS Administrators, LLC May 2007 - July 2012
State of Tennessee July 2006 - May 2007
Skills
Telephone Skills, Customer Service, Microsoft Office, Research, Excel, Healthcare, Training, Microsoft Excel, Teamwork, Sales, Fundraising, Visio, Access, Data Entry, Recruiting, Leadership, Management, Process Improvement
Education
University of Phoenix 2008 — 2010
MBA, Health Care Management
Middle Tennessee State University 2001 — 2005
B.S., Psychology
CGS Administrators, LLC September 2015 - Present
Windham Professionals October 2014 - December 2014
Windham Professionals, Inc. October 2014 - December 2014
Goodwill Industries of Middle Tennessee September 2012 - September 2014
United Record Pressing, LLC October 2011 - March 2012
Electrolux Home Products February 2008 - March 2009
Skills
Call Centers, Customer Service, Team Building, Microsoft Excel, Leadership, Accounts Receivable, Time Management, Microsoft Office, Strategic Planning, Finance, Financial Analysis, Data Entry, Microsoft Word, Typing, Answering Phones, Question Answering
Education
Ashford University 2015 — 2019
Bachelor's Degree, Health/Health Care Administration/Management, Human Resource Management
Springfield High School 1985 — 1989
High School Diploma, General Studies
CGS Administrators, LLC January 2014 - Present
Kennesaw State University August 2011 - May 2013
IBM 1996 - 2006
TSYS 1994 - 1996
Skills
R, SAS Certified Base..., JMP, Minitab, Statistical Concepts, Statistical Modeling, Linear Regression, Logistic Regression, Principal Component..., Factor Analysis, Multivariate Analysis, Categorical Data..., Design of Experiments, SQL, DB2, FileMaker, Unix Operating Systems, Mac OS, Windows, Microsoft Excel, Microsoft Word, Data Architecture, Software Lifecycle, IBM Mainframe, Perl, Matlab, Octave, COBOL, REXX, Technical Writing, Business Writing
Education
Kennesaw State University 2011 — 2013
Masters of Science, Applied Statistics
Coursera
Machine Learning, Certificate of 100% coursework completion
Columbia Theological Seminary 2006 — 2009
Master of Divinity (MDiv)
Eckerd College
B.A., Psychology, Graduated with Honors
CGS Administrators, LLC June 2011 - Present
CGS Administrators, LLC June 2011 - Present
Guardian community Living May 2010 - May 2011
Centerstone Community Health February 2007 - May 2010
Skills
Customer Service, Project Management, Process Improvement, Microsoft Office, Microsoft Excel, Leadership, Microsoft Word, Training, SharePoint, Access, Software Documentation, PowerPoint, Data Entry, Outlook, Call Centers, Management, Team Building
Education
University of Phoenix 2014 — 2016
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Elizabeth City State University 1998 — 2003
Bachelor of Arts (BA), Sociology
CGS Administrators, LLC October 2011 - Present
CIGNA Group Insurance October 2007 - October 2011
Skills
Insurance, Health Insurance, Employee Benefits, Claim, Workers Compensation, Medicare, Managed Care, Process Improvement, Risk Management, SDLC
Education
Tennessee State University 1986 — 1996
Bachelor of Arts (B.A.), Management and Human Relations
Trevecca Nazarene University
CGS Administrators, LLC March 2014 - Present
Dialog Direct (formerly NOVO 1) July 2013 - February 2014
TrailBlazer Health Enterprises, LLC May 2008 - December 2012
Community Specialty Hospital November 2006 - October 2007
TrailBlazer Health Enterprises, LLC February 2005 - November 2006
TrailBlazer Health Enterprises, LLC August 2003 - February 2005
TrailBlazer Health Enterprises, LLC July 2001 - August 2003
Fannin Bank November 1997 - July 2001
101.9 KBUS Radio May 1997 - November 1997
Skills
Manage Multi-Functional..., Results Driven, Streamlining Operations, Organizational..., Organizational..., Business Decision Making, Implementing Control..., Goal-Oriented, Standards Development, Excellent Verbal &..., Problem Solving, Analytical Skills, Highly Motivated..., Team Leadership, Innovation Development, Performance Enhancement, Analytic Reporting, Executive Reporting, Medicare Program Policy, CMS Policy..., Adaptability/Flexibility, Deadline Oriented, Enrollment/Credentialing, Change Management, Developing/Implementing..., Detail Oriented, Active Team Player, Production & Quality..., Handle Confidential..., ISO 9001, Medicare, Healthcare Management, Healthcare Information..., Quality Assurance, HIPAA, Medical Billing, Medical Terminology, Project Management, Quality Management, SharePoint, Health Insurance, IVR, Process Improvement, Call Center, Business Process..., Program Management, Business Analysis, Communication, Call Centers, Cross-functional Team...
Education
Texas A&M University-Commerce 1993 — 1997
Bachelor of Science (B.S.), Communications -Radio Television Broadcasting
Clarksville Area YMCA January 2014 - Present
CGS Administrators, LLC September 2013 - Present
CED, Inc. June 2001 - August 2013
US Army August 1997 - June 2001
Skills
Compliance Audits, Internal Controls, Audit, Internal Audit, Auditing, Risk Assessment, Financial Reporting, IT Audit, Accounting, Process Improvement, Fraud, Excel, Business Process..., Inventory Management, Access, Microsoft Office, Data Analysis, Fraud Investigations, Certified Internal..., Operational Controls, Shrink Control, Cash Control, Microsoft Excel, Quality Auditing, Enterprise Risk..., Forecasting, Account Reconciliation, General Ledger, GAAP, Financial Analysis, Sarbanes-Oxley Act
Education
University of Phoenix Online 2004 — 2006
Masters, Information Systems
University of Pittsburgh 1991 — 1997
BS, Accounting
Health Care Service Corporation March 2015 - Present
CGS Administrators, LLC February 2013 - September 2014
TrailBlazer Health Enterprises, LLC. May 2006 - December 2012
Adapt of Texas, Inc. 1999 - 2005
Adapt of Texas, Inc. 1998 - 1999
Adapt of Texas, Inc,. 1996 - 1998
Adapt of Texas, Inc. 1992 - 1996
Skills
HIPAA, Insurance, Medical Billing, Medicare, Community Outreach, Policy, Strategic Planning, Leadership, Healthcare, Data Analysis, Access, Healthcare Management, Customer Service, Process Improvement, Team Leadership, Microsoft Word, Managed Care, Management, Project Planning, Call Centers, Quality Assurance, Software Documentation, Microsoft Excel, Employee Relations, Security, Analysis, Business Analysis, Program Management, Training, Employee Benefits, Medicaid, Physicians, Healthcare Information..., Healthcare Industry, Hospitals, Team Building, Provider Relations, Health Insurance, Medicine, Change Management, Claim, EHR, Disease Management, Physician Relations, Project Management, Microsoft Office, Visio, SharePoint, Outlook, PowerPoint
Education
Texas Woman's University 1996 — 2000
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.95
Texas Woman's University 1996 — 2000
Master of Healthcare Administration, 3.95
The University of Texas at Arlington 1984 — 1987
Bachelor of Arts (B.A.), Psychology
Cigna-HealthSpring September 2013 - Present
Robert Half Management Resources February 2013 - September 2013
CGS Administrators, LLC July 2008 - January 2013
Bechtel Corporation July 2007 - June 2008
Bechtel Corporation January 2003 - June 2007
Bechtel Corporation April 2000 - December 2002
Bechtel Jacobs April 1998 - March 2000
Skills
TeamMate, Oracle Financial, Train Employees, Analysis, Six Sigma, Plannning, Management, Compliance, Leadership, Teamwork, Attentiveness to Detail, Federal Contracts, Accounting, Deltek, Costpoint, Microsoft Word, Budgets, Auditing, Training
Education
Pellissippi State Community College 1989 — 1994
Associate's degree, Computerized Accounting
Self-employed January 2012 - September 2014
CGS Administrators, LLC June 1993 - November 2012
Skills
Medicare, Cost Accounting, Team Building, Policy, Business Control, Underwriting, Statutes, Accounting, Business Process..., Healthcare, Analysis, Process Improvement, Access, Auditing, Strategic Planning, Financial Analysis, Employee Benefits, HIPAA, Medicaid, Health Insurance, Project Management, Business Analysis, Leadership
Education
Belmont University - Jack C. Massey Graduate School of Business 2004 — 2006
MBA, Health Care Adminstration
Belmont University 1994 — 2001
BS Business Administration, Accounting
CGS Administrators, LLC 2008 - Present
Numal Technologies, Inc 2005 - 2008
Satyam Computer Services 1998 - 2005
TCS 1993 - 1998
Private software Consulting company June 1991 - 1993
Skills
Sales, Business Development, SDLC, Business Analysis, Consulting, Vendor Management, Requirements Analysis, SharePoint, Business Intelligence, Enterprise Architecture, Business Process..., Business Process, Software Project...
Education
Indian Engineering College 1987 — 1991
BE
Tennessee State University
MBA (finance)
Birla Institute of Technology and Science, Pilani
MS, Systems Software
Madurai Kamaraj University
BE
CGS Administrators, LLC October 2011 - Present
Freelance Graphic Design January 2007 - Present
Kelly Services/Middle Tennessee State University Publications and Graphic Department 2010 - 2011
VEXTEC Corporation 2006 - 2007
Blevins, Inc. 1993 - 2006
Tom Jackson and Associates 1991 - 1993
Skills
Layout, Brochures, Illustration, InDesign, Graphics, Advertising, Photoshop, Editing, Publications, Publishing, QuarkXPress, Mac, Catalogs, Event Management, Painting, Public Relations, Editorial, Proposal Writing, Illustrator, Presentation Skills, Public Speaking
Education
Agnes Scott College 1981 — 1985
BA, Art/English
Calvary Baptist Day School 1974 — 1981
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
CGS Administrators, LLC October 2013 - Present
NurseHealer.com January 1997 - Present
Palmetto GBA October 2012 - October 2013
TrailBlazer Health Enterprises, LLC April 2007 - October 2012
HCA Medical Center of Arlington January 2003 - April 2007
Concho Nursing and Rehabilitation Center September 1999 - May 2001
Richland Hills Nursing and Rehabilitation Center January 1999 - September 1999
Westpark Nursing Center June 1998 - December 1998
Hill Country Rehabilitation and Nursing Center July 1997 - December 1997
Shuffield Nursing Home #3 December 1996 - January 1997
Skills
Nursing, Medicare, Healthcare Information..., Microsoft Office, EMR, Medical Coding, Medicare Appeals, Medical Review, Training, Medical Billing, ICD-9, CPT, HCPCS, UB04, FISS, Meditech, Surgery Scheduling, Radiology Scheduling, Hypnosis, Hypnotherapy, Life Coaching, Spiritual Teacher, Ministry, Spiritual Counselor, Personal Development, Past Life Regression, Meditation, Guided Imagery, Spiritual Teaching, Chakra Balancing, Aromatherapy, Lifestyle Coaching, Metaphysics, Healing, Holistic Health, NLP, Lifestyle, Energy Healing, Reiki, Alternative Medicine, Teaching, Relaxation, Stress Management, Wellbeing, Stress, Blogging, Paranormal Investigation, Mindfulness, Workshops, Spirituality
Education
Penn Foster
Medical Billing and Coding
Central Texas College 1992 — 1992
Certificate, Vocational Nursing
The Center for Inner Peace, LLC 2009 — 2009
Certificate, Transpersonal Hypnotherapy
Lifestyle Pathways 2009 — 2009
Certificate, Hypnotherapy
American University of NLP 2011 — 2011
Certificate, Neuro-Linguistic Programming
Flamel College 2004 — 2011
Certificate, Paranormal Investigation
CGS Administrators, LLC October 2013 - Present
CGS Administrators, LLC October 2013 - Present
Skills
SharePoint, Visio, Business Analysis, Software Documentation, Disaster Recovery, Project Management, Process Improvement, Analysis, Microsoft Office
Education
Virginia College-Columbia 2008 — 2010
Certificate, Medical Billing and Coding
Lower Richland High School 1993 — 1995
High School Diploma
CGS Administrators, LLC April 2008 - March 2014
CGS Administrators, LLC April 2008 - August 2010
Philips Medical Systems March 1998 - April 2008
GTE Mobilnet February 1993 - September 1998
Skills
Quality Assurance, Management, Auditing, Analysis, Training, Microsoft Office, Medicare, SAP, Accounting, Quality Auditing, HIPAA, Invoicing, Medicaid, MCS, OnBase, Software Documentation, Access, Process Improvement, Leadership, Microsoft Excel, Customer Service, Project Management, PECOs Medicare Systems, Compliance, LEAN, Logistics, Iso 9000, Pega PRPC, Thor, Provider Enrollment, Durable Medical..., Healthcare
Education
University of Phoenix
Minor - International Business Studies, Major - Global Management, International Business
McNair Senior High School 1985 — 1990
HS Diploma, Honors/Academic Diploma
Verizon CSRConduit GlobalOctober 2013 - Present
Anomaly Squared January 2013 - Present
CGS Administrators, LLC January 2012 - November 2012
Greensboro ABC July 2012 - October 2012
XLCServices, LLC August 2011 - January 2012
Gilbarco Veeder Root March 2007 - May 2011
UnitedHealthcare June 2006 - February 2007
Skills
Microsoft Office, Microsoft Word, Administrative..., Customer Service, Coordination, Fitness, Microsoft Excel, Front-end, Hospitality, Hotels, Internet, Inspection, Keyword Research, Leadership, Modeling, Social Networking, Office Management, PowerPoint, Problem Solving, Packaging, Quality Management, Quality Auditing, Recruiting, Sustainability, Writing, Creative Writing
Education
Randolph Community College 2013 — 2015
Associate's degree, Human Resources Management/Personnel Administration, General
CGS Administrators, LLC 2008 - Present
Honeywell Aerospace 2005 - 2008
Pall Aeropower 2004 - 2005
Honeywell Aerospace 2003 - 2004
Grimes Aerospace Company 1995 - 2003
Skills
Strategic Planning, Program Management, Operations Management, Proposal Writing, Contract Negotiation, International Relations, Process Improvement, Cross-functional Team..., Project Management, Leadership, Product Development, Six Sigma, New Business Development, Team Leadership, Strategic Partnerships, Team Building, Product Management, Training, Management, Business Strategy, Strategy, Marketing, Sales, Organizational...
Education
Ohio University 1994 — 1995
MBA, Business Administration, Management and Operations
Ohio University 1990 — 1994
BS, Aviation
Univita Health (Long Term Care Group) May 2014 - Present
LTCG May 2014 - Present
CGS Administrators, LLC September 2013 - May 2014
Apple November 2007 - September 2013
Target November 2003 - August 2010
Skills
Recruiting, OS X, Team Management, Microsoft Office, Customer Service, Store Management, Retail, iPhone, iOS, Sales, Visual Merchandising, Kronos, Customer Satisfaction, PowerPoint, Microsoft Word, Driving Results, Onboarding, Inventory Management, Mac, Team Leadership, iPad, Computer Hardware, iLife, iWork, Employee Training, Management, iPod, Coaching, Keynote, Customer Experience, Social Networking, Mac OS, Facebook, Retail Sales, Call Centers, Teamwork, iMovie, Social Media, Customer Retention, Marketing Strategy, Training, Time Management, Team Building, People Development, Talent Acquisition
Education
Walsh College of Accountancy and Business Administration 2012 — 2015
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Tennessee State University 2004 — 2011
BA, Management
WellCare Health Plans January 2015 - June 2015
CGS Administrators, LLC September 2013 - January 2015
CVS Caremark Corporation July 2012 - September 2013
T-Mobile 2006 - 2012
T-Mobile 2004 - 2006
Skills
Call Centers, Customer Service..., Cellular Communications, Microsoft Office, Microsoft Excel, Outlook, Time Management, Customer Retention, Troubleshooting, Account Management, VoIP, Medicare Prescription..., Open Enrollment, Customer Support, Avaya IP Telephony
Education
Nashville State Community College 2009 — 2013
Associate of Arts and Sciences (A.A.S.), Culinary Arts/Chef Training
CGS Administrators, LLC November 2012 - Present
CGS Administrators, LLC May 2011 - November 2012
CIGNA October 2005 - May 2011
DaimlerChrysler March 2004 - August 2005
Drury Hotels July 2001 - December 2003
Education
Fort Lewis College 1999 — 2001
BA, Business Administration
CGS Administrators, LLC September 2010 - Present
Oasis Community Service Group June 2009 - November 2012
Nashville General Hospital April 2008 - November 2010
Travelers September 2008 - May 2009
Southern Hills Hospital and Medical Center December 2000 - April 2007
St.Thomas Hospital May 1990 - November 2000
Skills
Educational Leadership, Public Speaking, Quality Assurance, Critical Thinking, Crisis Management, Technical Writing, Blogger, Compliance, Team Building, Teaching, Creative Writing, Critical Care, Case Managment, Hospitals, Management, Case Management
Education
Tennessee State University 1988 — 1990
Associate's degree, Registered Nursing/Registered Nurse, 3.0
University of Tennessee-Knoxville 1992 — 1992
Nursing Critical Care Certification, Registered Nursing/Registered Nurse
LeMoyne-Owen College 1981 — 1985
BA History and Political Science, Pre law, 3.5
Electronic Funds Source LLC July 2015 - Present
Delek US Holdings, Inc. September 2014 - July 2015
Vista-Pro Automotive, LLC April 2012 - July 2014
CGS Administrators, LLC June 2011 - April 2012
Vista-Pro Automotive, LLC February 2010 - May 2011
Vista-Pro Automotive, LLC August 2005 - February 2010
Vista-Pro Automotive, LLC December 2002 - August 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows, English, Outlook, HTML, Cash Management, Account Reconciliation, Forecasting, Accounts Payable, Cash Flow, Variance Analysis, Analysis, ERP, Accounting, Banking, Auditing
Education
American InterContinental University 2008 — 2010
Bachelor of Business Administration (B.B.A.), Accounting and Finance
CGS Administrators, LLC May 2013 - Present
CGS Administrators, LLC June 2012 - September 2012
University of Arkansas for Medical Sciences, Psychiatric Research Institute January 2011 - February 2012
Universtity of Arkansas for Medical Sciences, Psych/Center for Addiction Research (CAR) May 2010 - January 2011
Bank of the Ozarks April 2008 - January 2010
Skills
Accounting, Software Documentation, Budgets, Credit, Management, Loans, General Ledger, Microsoft Excel, SAP, Invoicing, Project Management, Customer Service, Research, Proposal Writing, Financial Analysis, Banking, Finance, Financial Modeling, Purchasing, Analysis, Microsoft Office, Leadership, Social Media, Strategic Planning, Team Building
Education
University of Central Arkansas 2001 — 2005
Bachelor of Business Administration, Finance
Linkwell Health September 2015 - Present
Peak to Peak Tap Room June 2014 - Present
3Freaks Brewery October 2013 - Present
CGS Administrators, LLC April 2011 - May 2013
Thomson Reuters - Healthcare 2008 - April 2011
Biomet / Abbott Spine 2005 - 2008
The Children's Hospital 2002 - 2005
St. George Fire Department January 1996 - January 2002
Skills
Healthcare, Strategic Planning, HIPAA, Process Improvement, New Business Development, Account Management, Project Management, Medicare, Managed Care, Business Analysis, Leadership, Business Development, CRM, Team Building, Healthcare Information..., Business Intelligence, Solution Selling, Sales, Management, Sales Process, Salesforce.com, Cross-functional Team..., Strategic Partnerships, B2B, Direct Sales, Vendor Management, SaaS, Strategy, Product Management, Enterprise Software, Program Management, Team Leadership, Competitive Analysis
Education
Southeastern Louisiana University 1993 — 1996
None November 2013 - Present
CGS Administrators, LLC October 2013 - November 2013
The Tennessean May 2011 - July 2013
The Bradenton Herald August 1999 - May 2011
Winston-Salem Journal April 1996 - July 1999
The Gaston Gazette July 1995 - April 1996
The Island Packet August 1993 - July 1995
The Fort Pierce/ Port St. Lucie Tribune July 1991 - August 1993
Skills
Storytelling, Newspaper, Ap Style, Investigative Reporting, Newspapers, Feature Articles, Editing, News Writing, AP Style, Journalism, Online Journalism, New Media, Breaking News, Headline Writing, Copy Editing, Editorial, Freelance Writing, Publications, Fact-checking, Magazines, Web Content, Newspaper Design, Press Releases, Proofreading, Blogging, Video, Multimedia, Newsletters, Copywriting, Publishing, Content Development, Media Relations, Digital Journalism, Content Strategy, Publicity, SEO copywriting, Creative Writing, Content Management, Web Content Management, Facebook, Speech Writing
Education
University of Florida 1989 — 1991
Bachelor's in Journalism
Indian River Community College 1986 — 1988
Associate's degree, Journalism
CGS Administrators, LLC January 2015 - Present
Carolinas Healthcare System 2008 - 2014
CaroMont Health 2005 - 2008
Fresenius Medical Care 2003 - 2005
Skills
Healthcare Information..., Healthcare Management, Hospitals
Education
University of Phoenix 2008 — 2010
Master's Degree, Health/Health Care Administration/Management
South Carolina State University 1992 — 1996
Bachelor's Degree, Registered Nursing/Registered Nurse
Gentiva Health Services February 2014 - Present
The Home Depot February 2012 - February 2014
CGS Administrators, LLC June 2008 - September 2011
Skills
Microsoft Office, Customer Service, Data Entry, Multi Tasking, PeopleSoft, HRIS, PowerPoint, Microsoft Excel, Outlook, OnBase, Mainframe, Human Resources, People Skills, Credentialing, Medicare Advantage, Provider Enrollment, Kronos Timekeeping, AS400 system, Training, Policy, Employee Benefits, Telephone Skills, Medicare, HIPAA, Time Management, Management
Education
Tenessee State University 2002 — 2007
BA, Business Management
Tennessee State University 2002 — 2007
Bachelor's degree, Business Administration and Management, General
CGS Administrators, LLC October 2013 - Present
CGS November 2011 - October 2013
CGS May 2011 - November 2011
Skills
Customer Service, Management, Project Management, Leadership, Team Leadership, Training, Process Improvement, Troubleshooting, Program Management, Public Speaking
Education
American InterContinental University 2008 — 2010
Associate's degree of Business Administration, Business Administration
CGS Administrators, LLC October 2014 - Present
CGS Administrators, LLC April 2013 - September 2014
Abbott October 2012 - April 2013
The Ohio State University June 2009 - October 2012
Owens Corning June 2011 - September 2011
Skills
Database Administration, Microsoft SQL Server, Application Support..., Data Analysis, Object-oriented..., Problem Solving, Ticketing Systems, Help Desk Support, Customer Support, User Experience, Software Documentation
Education
The Ohio State University 2007 — 2012
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
CGS Administrators, LLC January 2003 - Present
CIGNA Government Services January 2005 - June 2011
CIGNA Medicare January 2003 - January 2005
Thomson Learning October 2001 - December 2002
Skills
Graphic Design, Web Design, Illustration, Photography, Packaging, Adobe Acrobat, Marketing Communications, Branding & Identity, Corporate Branding, Brochures, Corporate Identity, Adobe Creative Suite, QuarkXPress, Logo Design, Presentation Development, Adobe LiveCycle Designer, Adobe Captivate, Flash Design, Branding Development, Print Collateral Design, Non-profit..., Art Direction, Leadership, Graphics, Layout, Project Management, Social Media
Education
Northern Kentucky University 1999 — 2001
BA, Graphic Design
Columbia College Chicago
Bachelor's Degree, Radio/Sound (Studio Recording Concentration)
Savannah College of Art and Design
Student, Architecture/Graphic Design
NCI, Inc. June 2012 - Present
CGS Administrators, LLC December 2009 - June 2012
Skills
Policy, Fraud, Data Analysis, Claim, Security, Insurance, Analysis, Appeals, Medicare, Investigation, Internal Audit, Customer Service, Payments, Auditing, Call Centers, Outlook, Access, Health Insurance
Education
Austin Peay State University
PCL Construction May 2015 - Present
Smyrna Christian School April 2014 - May 2015
CGS Administrators, LLC May 2008 - February 2014
Middle Tennessee State University June 2006 - March 2008
Shop At Home Network June 2005 - June 2006
Sears, Roebuck and Co. August 2004 - June 2005
Skills
Customer Service, Microsoft Word, Microsoft Excel, Healthcare, Time Management, Medicare, Training, Microsoft Office, PowerPoint, Call Centers, Team Building, Leadership, Process Improvement, Public Speaking, Teamwork, Project Management, Strategic Planning, Business Analysis, Technical Writing, Stress Management, Teaching, Communication, Problem Solving, Access, Creative Writing, Memoir, Newsletters, Parent-Teacher..., Girl Scout Leader
Education
Bethel College (TN) 2010 — 2011
Master of Business Administration (M.B.A.), Business Administration
Middle Tennessee State University 2004 — 2008
Bachelor of Science (B.S.), Mass Communication/Media Studies
Verus Healthcare June 2013 - Present
Palmetto GBA June 2012 - June 2013
CGS Administrators, LLC June 2010 - June 2012
CGS Administrators, LLC May 2009 - June 2010
Skills
Training, Program Management, Instructional Design, Healthcare, HIPAA, Software Documentation, Microsoft Office, Healthcare Information..., Data Analysis, Access, Technical Writing, Customer Service, Research, Teaching, Community Outreach, PowerPoint, Proposal Writing, Nonprofits, Medicare, Insurance, Managed Care, Medicaid, Sales Operations, Medical Devices, Strategic Planning, Hospitals, Team Building, Healthcare Management, Process Improvement, Management
Education
University of Phoenix 2012 — 2016
Doctor of, Health/Health Care Administration/Management
Lipscomb University 2009 — 2010
Master of Business Administration (MBA), Business Leadership
East Tennessee State University 2002 — 2006
Bachelor of Business Administration (BBA), Human Resources Management and Services
Sullivan and Cogliano August 2014 - September 2014
CGS Administrators, LLC March 2014 - June 2014
CSC July 2013 - December 2013
Cumberland International Trucks May 2012 - March 2013
Dell August 2011 - April 2012
Best Buy May 2010 - August 2011
Best Buy July 2007 - October 2008
Skills
Computer Repair, Software Installation, Technical Analysis, Microsoft Office, Leadership, Customer Service, Marketing, Networking, Sales, Time Management, Social Networking, Active Directory, Leadership Development
Education
Nashville State Community College 2009 — 2011
Associaties of Applied Science, Computer Networking
Western Kentucky University 2006 — 2008
Photojournalism
Elon University 2000 — 2005
Bachelors of Arts, Communications
BusinesSuites July 2014 - Present
CGS Administrators, LLC July 2013 - March 2014
Accredo and Express Scripts March 2013 - May 2013
Alfa Insurance June 2012 - January 2013
Skills
Customer Service, Leadership, Microsoft Office, Microsoft Excel, Outlook, Microsoft Word, Policy, PowerPoint, Project Management, Training, Team Building, Claim, Management
Education
Bethel University, College of Professional Studies 2015 — 2022
Business Administration and Management, General
Pearl Cohn High School Nashville, TN 2000 — 2004
High School Diploma, General Studies
CGS Administrators, LLC February 2014 - Present
Wells Fargo Home Mortgage 2011 - 2014
Marine Bank 2009 - 2011
Skills
Auditing, Microsoft Word, Outlook, PowerPoint, Banking, Microsoft Office
Education
University of Illinois Springfield 2006 — 2010
Bachelor's degree, Accounting
CGS Administrators, LLC September 2015 - Present
Modern Automation February 2014 - July 2015
Parallon May 2011 - July 2013
Parallon May 2006 - May 2011
Caraustar April 2005 - May 2006
Aventis Bio Services February 2003 - April 2004
DCI Donor Services, Inc. August 2000 - January 2003
Skills
HIPAA, Healthcare Information..., Healthcare, Meditech, eCW, Team Leadership, Process Improvement, Access, Hospitals, Training, Healthstream, Change Management, Enterprise Software, Healthcare Management, Kronos Timekeeping, Revenue Cycle, EMR, Passport, EHR, Medicare, Managed Care, Inpatient, Health Insurance, BMC Remedy, Remedy Administration, MasterTools, Team Building, Leadership, Documentation, DDI Certified, Microsoft Office, WebEx, GoToMeeting, Customer Service, Software Documentation, Quality Assurance, Microsoft Excel, Management, Troubleshooting
Education
Grand Canyon University 2012 — 2016
Bachelor of Science (BS), Applied Business Management
Nashville State Community College 2004 — 2005
None, Medical Technology/Technologist
AWS/Benchmark Human Services August 2014 - Present
CGS Administrators, LLC March 2013 - August 2014
Lowe's Home Improvement April 2011 - September 2012
Crye Leike Realtors February 2008 - May 2011
Triumph Aerostructures - Vought Aircraft Division January 2008 - August 2009
TRW January 2007 - January 2008
Peterbilt Motors Company October 2004 - January 2007
Skills
Human Resources, Employee Relations, Training, Employee Benefits, Personnel Management, Payroll, New Hire Orientations, Benefits Administration, HR Policies, Data Entry, Conflict Resolution, Time Management, HRIS, Organizational..., Recruiting, Performance Management, Deferred Compensation, Leadership, Outlook, Onboarding, FMLA, Employee Engagement, Team Building, Access
Education
Tennessee State University 2013 — 2016
Dental Hygiene/Hygienist
Miami University 2001 — 2003
Bachelor of Science (B.S.), Human Resources Management/Personnel Administration, General
Soft Source, Inc August 2015 - Present
CGS Administrators, LLC October 2012 - June 2015
Talecris Plasma Resources May 2011 - November 2011
Acs/Aetna Pharmacy Precert November 2009 - November 2010
Skills
Customer Service, Pharmacy Technicians, Healthcare, Customer Satisfaction, Public Relations, Teamwork, Telephone Skills, Data Entry, Software Documentation, Filing, Training, Outlook, Microsoft Word, PowerPoint, Time Management, Microsoft Excel, Team Leadership, Microsoft Office, HIPAA, Medical Terminology, Social Media, Medicare, Administrative..., Windows 7, Fax, Team Building, Access, Customer Relations, Sales Management
Education
Guilford Technical Community College 2005 — 2007
N/A, Liberal Arts and Sciences/Liberal Studies
Continental Academy 2003 — 2007
High School Diploma, High School/Secondary Diplomas and Certificates
CGS Administrators, LLC February 2012 - Present
State of Tennessee Department of Health July 2010 - February 2012
Sitel Corporation October 2007 - May 2009
Willis North America October 2001 - October 2007
Baptist Health (formerly Trover Health System) April 1996 - September 2001
Skills
Financial Analysis, Internal Audit, Account Reconciliation, Financial Reporting, Strategic Planning, Forecasting, Auditing, Finance, Management, Accounting, Budgets, Accounts Receivable, Financial Statements
Education
University of Mississippi - School of Business Administration
BBA, Banking & Finance
Vanderbilt University - Owen Graduate School of Management
MBA, Finance
Western Kentucky University
Accounting
UnitedHealth Group December 2013 - Present
CGS Administrators, LLC October 2011 - December 2013
Deloitte LLP July 2010 - April 2011
Akzo Nobel Coatings November 2007 - January 2009
Skills
Microsoft Office, Account Management, Training, Employee Benefits, New Business Development, Human Resources, Process Improvement, Insurance, Customer Service, Recruiting, Sales, Analysis
Education
Jack Welch Management Institute
Master of Business Administration (MBA), Project Management
Strayer University
BBA, BUS ADMIN/Management
CGS Administrators, LLC October 2011 - Present
Curry Accounting and Tax Service February 2011 - Present
moweaqua nursing home ventures February 2005 - August 2013
Westminster Presbyterian Church May 2008 - October 2009
Estes Bridgewater & Ogden October 2007 - May 2008
Catholic Charities Diocese of Springfield August 2005 - October 2007
Sikich Gardner & Co, LLP August 2001 - February 2005
Pro Com Services Corp May 1996 - August 2001
Skills
Accounting, Auditing, Budgets, Finance, Financial Analysis, Financial Reporting, Payroll, QuickBooks, Tax Preparation, Fixed Assets, Analysis
Education
Regis University
Master of Science, Accounting and FinancE
University of Phoenix
Bachelor of Science, Accounting
Regis University October 2005
Master's Degree, Accounting/Finance
SSHS
University of Phoenix November 2003
Bachelor's Degree, Accounting
CGS Administrators, LLC November 2010 - Present
CGS Administrators, LLC March 2005 - October 2010
CGS Administrators, LLC March 2004 - February 2005
Skills
Process Improvement, HIPAA, Team Leadership, Project Management, Medicare, Contract Management, Disaster Recovery, Business Analysis, Business Process..., Program Management, Training, Analysis, Quality Assurance, Visio, Customer Service, Leadership, Team Building, Management
Education
Texas Woman's University 2010 — 2012
Master of Business Administration (MBA)
The Illinois Institute of Art-Schaumburg 1999 — 2001
Bachelor of Fine Arts (BFA)
Axis Health Point June 2015 - Present
Vanderbilt Health Alliance Network April 2014 - Present
EvidenceCare October 2012 - Present
Sutherland Healthcare Solutions April 2014 - August 2015
CGS Administrators, LLC September 2012 - April 2014
Accountable Care Consulting, LLC April 2010 - December 2013
Clinically Home, LLC September 2010 - March 2012
Healthways, Inc May 2008 - April 2010
Healthways September 2004 - May 2008
Healthways June 2003 - August 2004
Skills
Medicare, Disease Management, Strategic Planning, Health Policy, Managed Care, Healthcare, Hospitals, Leadership, Process Improvement, Healthcare Information..., Healthcare Management, Start-ups, Strategy, Medical Devices, Analytics, Business Development, Outsourcing, Management, Change Management, Mergers & Acquisitions, Consulting, Healthcare Industry, Executive Management
Education
David Geffen School of Medicine at UCLA 1973 — 1977
MD, Medicine
Harvard University School of Public Health
MPH, Health Economics, Decision Support
University of California, Riverside
BS
CGS Administrators, LLC September 2014 - Present
KBM, Inc. February 2011 - September 2014
The Ritenour Group, LLC January 2009 - February 2011
K.S.W.A. February 2007 - January 2011
Barge Waggoner Sumner & Cannon, Inc. November 2003 - February 2007
Wiser Company March 2001 - November 2003
KBM, Inc.. March 2000 - March 2001
Wiser Company September 1997 - March 2000
Tennessee Department of Transportation February 1997 - September 1997
Skills
GIS, Geomatics, Program Management, Project Planning, Analysis, Integration, Water, Customer Service, Environmental Awareness, Project Management, Proposal Writing, Groundwater, GPS, Business Process..., Management, Databases, SDLC, Database Design, Geography, System Design, EAI, Business Analysis, ESRI, Remediation, PMO, Surveying, Microstation, Topographic Surveys, Planning, Cartography, Hydrology, MS Project, Water Resources, Process Improvement, Software Development, Customer Relations, Spatial Analysis, Remote Sensing, PMP, Scrum, Data Management, Drainage, MicroStation, Microsoft Project
Education
University of Phoenix 2002 — 2004
MBA, Business Management
Middle Tennessee State University 1992 — 1997
BS, Geoscience
CGS Administrators, LLC 2013 - Present
Cummins Filtration 2010 - 2012
Cummins Filtration 2000 - 2010
Antonelli College 1999 - 1999
Saks, Inc. 1993 - 1999
Hinds Community College 1988 - 1999
McRae's Department Stores 1993 - 1995
St. Dominic Hospital 1985 - 1993
Skills
Six Sigma, Product Development, B2B Marketing, Cross-functional Team..., Marketing Communications, Automotive, Process Improvement, Strategic Planning, Negotiation, Project Management, Change Management, E-commerce, Digital Marketing, Management, Leadership, Analysis, New Business Development, Continuous Improvement, Customer Service, Marketing, Sales Management, Training, Competitive Analysis, Product Management, Marketing Strategy, Budgets, Pricing, Business Strategy, Customer Satisfaction, Team Building, Sales, Social Media, Strategy, Market Research, Press Releases, Product Marketing, Facebook, Corporate Communications, Internal Communications, User Experience, Team Leadership, Marketing Management, Account Management, Product Launch, Online Marketing, Market Planning, Brand Management, B2B, CRM, Market Analysis
Education
Mississippi College 1986 — 1988
Masters, Communications, 4.0
Mississippi College 1983 — 1985
BS, Business Administration
CGS Administrators, LLC June 2012 - Present
First Coast Service Options, Inc. March 2010 - June 2012
Palmetto GBA March 2003 - March 2010
Winstar Communications 1999 - 2002
HebCom 1998 - 1999
Qwest Communications 1996 - 1998
Skills
Management, Customer Service, Training, Provider Enrollment, Cross-functional Team..., Process Improvement, Project Planning, Managed Care, Call Centers, Medicare, Outlook, Microsoft Office, HIPAA, Access, Leadership, Team Building, Team Leadership, Vendor Management, Healthcare, Project Management, Employee Relations, Strategic Planning, Microsoft Word, Change Management
Education
Franklin University 2007 — 2008
MBA, Business Administration
Franklin University 1987 — 1991
Bachelor's Degree, Business Administration and Management, General
CGS Administrators, LLC 2010 - April 2015
Fields of Gold Publishing, Inc. 2010 - 2015
Middle Tennessee State University January 2010 - October 2010
Healthways 2002 - December 2009
E. Kleine Consulting 1998 - 2002
MTSU 1995 - 2002
Skills
Data Mining, Research Design, Metrics, Outcomes, Predictive Modeling, Predictive Analytics, SAS, Text Mining, Statistics, Statistical Modeling, Data Analysis, Analysis, SPSS, Patient Outcomes, Leadership, Analytics, Management, Strategy, Writing
Education
Middle Tennessee State University 1990 — 1992
CGS Administrators, LLC March 2007 - Present
CIGNA January 2003 - December 2006
CIGNA Healthcare August 1998 - March 2003
CIGNA Healthcare January 1991 - January 1998
Skills
Process Improvement, Healthcare, Strategic Planning, Health Insurance, Claim, Medicare, Underwriting, Insurance, Healthcare Information..., Employee Benefits, Visio, Managed Care, SDLC, Leadership, Business Analysis
Education
Bethel College (TN)
Middle Tennessee State University
CGS Administrators, LLC July 2013 - Present
JPMorgan Chase & Co. August 2008 - September 2012
NBC/Telemundo 1993 - 2007
Education
Florida International University 1987 — 1992
Broadcasting Production , Television Production
Florida International University
CGS Administrators, LLC September 2014 - Present
BlueCross BlueShield of SC 2008 - September 2014
Ryan Homes 2013 - 2014
BlueCross BlueShield of South Carolina 2004 - 2008
Education
University of South Carolina-Columbia 2000 — 2004
CGS Administrators, LLC February 2013 - Present
CGS Administrators, LLC February 2013 - Present
CGS Administrators, LLC October 2010 - February 2013
CGS Administrators, LLC March 2010 - October 2010
Kelly Services February 2009 - March 2010
BOOM Jackson Magazine March 2008 - July 2008
The Hightower Advertising Agency March 2007 - March 2008
The Hightower Advertising Agency December 2005 - March 2007
Liquid Creative August 2004 - December 2005
Skills
Copywriting, Instructional Design, Job Aids, Media Relations, Newsletters, Business Process Mapping, Public Relations, Publicity, Instructor-led Training, Training, Criterion Referenced..., Performance Analysis, SurveyMonkey, Visio, Journalism, Proofreading, Press Releases, Advertising, Technical Writing, SnagIt, Copy Editing, Feature Articles, Creative Writing
Education
Mississippi College 2004 — 2006
M.S., Communication
University of Alabama 1999 — 2003
B.A., Communication & Information Sciences
CGS Administrators, LLC August 2014 - Present
University of North Carolina at Chapel Hill February 2013 - March 2014
Duke University January 1999 - January 2013
Vanderbilt University July 1997 - December 1998
USDA August 1995 - August 1997
Skills
Data Analysis, SPSS, Outlook, Stata, Qualitative Research, PowerPoint, SAS programming, Database Management, Survey Development, Data Quality, Data Security, Supervision, Training, Technical Writing, Ci3, Stat Transfer, WinSCP, DBMS Copy, Microsoft Access, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, TIGER Census, CDISC, Mulberry, Lotus Notes, Google Docs, Microsoft Publisher, Dreamweaver, GIS, Checkbox, Qualtrics, BASIC, Statistics, Psychology, Leadership, Research, R, Access, Databases, Program Evaluation, Survey Design, SAS, Research Design, Higher Education
Education
Middle Tennessee State University 1993 — 1997
Master of Arts (M.A.), Industrial and Organizational Psychology
University of North Alabama 1991 — 1993
Bachelor of Science (B.S.), Psychology
University of North Alabama 1978 — 1983
Bachelor of Science (B.S.), Business Management/Computer Information Systems
CIGNA HealthSpring November 2013 - Present
CGS Administrators, LLC May 2013 - Present
CGS Administrators, LLC March 2010 - October 2013
Black Box Network Services May 2007 - July 2009
Southeastern Telecom April 2003 - May 2007
Smart DM January 2001 - April 2003
CIGNA 1999 - 2001
Skills
Social Influence, Critical Thinking, Telecommunications, VoIP, Unified Communications, Managed Services, Call Center, Account Management, Telephony, Wireless, Process Improvement, Customer Service, Team Building, Business Analysis, Call Centers, Management, Project Management, Training, Contract Negotiation, Product Management, Business Development, Microsoft SQL Server, Access Database, Excel Dashboards, MS Excel Pivot Tables, Reporting & Analysis, Executive Reporting, Data Analysis, Stored Procedures
Education
Middle Tennessee State University 1995 — 1996
BS, Business Management
The University of Tennessee at Chattanooga 1991 — 1995
Business Administration and Management, General
ComplexCare Solutions June 2015 - Present
ComplexCare Solutions August 2014 - June 2015
Cigna-HealthSpring September 2013 - August 2014
DaVita November 2012 - September 2013
CGS Administrators, LLC July 2011 - November 2012
Healthways January 2009 - July 2011
Healthways April 2007 - January 2009
Healthways November 2006 - April 2007
Juris 2002 - November 2006
Juris, Inc. 1994 - 2002
Skills
Process Improvement, HIPAA, Software Documentation, Microsoft SQL Server, Visio, SharePoint, Business Analysis, SDLC, Healthcare Information..., Vendor Management, SQL, Strategic Planning, Healthcare, Disaster Recovery, Team Building, SOX Compliancy, SSAE16, ISO 27001, ISO 9000, OnBase, Change Management, Resource Management, Project Management, Software Project..., Software Design, Enterprise Software, Security, Compliance, Management, Iso 9000, SSAE 16, Contract Negotiation, Training, Business Process..., Cross-functional Team..., Databases, IT Management, Enterprise Architecture, Program Management, Group Policy, JavaScript, Oracle, Windows 7, Leadership, ITIL, Business Process, CRM, Access, Team Leadership, Software Development
Education
Colorado Technical University 2007 — 2008
MBA, Executive Masters of Business Administration
Middle Tennessee State University 1998 — 2001
BA, History
CGS Administrators, LLC May 2014 - Present
UnitedHealth Group August 2013 - May 2014
iHealth Technologies April 2008 - May 2013
First Coast Service Options March 2005 - April 2008
Health Net of the Northeast January 1996 - March 2005
Skills
Medicaid, Medicare, Healthcare, Managed Care, Healthcare Management, Healthcare Information..., Hospitals, HIPAA, Healthcare Consulting, Health Policy, Health Insurance, Utilization Management, EMR, Provider Relations, Data Analysis, Policy, Disease Management, Case Managment, Process Improvement, Software Documentation, Insurance, Strategic Planning, Revenue Cycle, Clinical Research, Physicians
Education
New York Medical College 1978 — 1982
Doctor of Medicine (M.D.), Medicine
SUNY Stony Brook 1974 — 1978
Bachelor of Science (BS), Biology, General
CGS Administrators, LLC 1998 - Present
Skills
Contract Management, Process Improvement, Visio, Project Management, Access, Supplier Negotiation, Vendor Management, Business Process..., Government, Compliance, Microsoft Excel, Budgets, Training, Leadership, Software Documentation, Business Process, Healthcare, SharePoint, Business Analysis
Education
University of California, Santa Cruz 1982 — 1986
BA, American Studies, Music
CGS Administrators, LLC August 2011 - Present
Rhobeacon International Inc. 2011 - December 2012
Ceridian 2007 - 2010
Comdata Corporation 2001 - 2007
Comdata 1994 - 2001
Unocal Agricultural Chemical Products 1990 - 1994
Unocal Chemical Division 1986 - 1990
Unocal Corporate Planning 1983 - 1986
Unocal Petrochemical Products 1980 - 1983
Skills
Training, Outsourcing, SDLC, Operations Management, Vendor Management, Management, Process Improvement, Six Sigma, Change Management, Leadership, Business Process, Project Management, Analysis, Strategic Planning
Education
University of Alabama
MBA, Finance
University of Alabama
Post Graduate Studies, Biology
University of Alabama
BS, Biology
CGS Administrators, LLC November 2011 - Present
Chattem Chemicals, Inc. November 2005 - November 2011
Armellini Express Lines 1997 - 2004
Skills
Access, Budgets, Freight, Inventory Management, Logistics, Microsoft Excel, Microsoft Office, Microsoft Word, Strategic Planning, Team Building, Accounting, Account Management, Customer Service, Operations Management, Process Improvement, Finance, Management
Education
The University of Tennessee at Chattanooga 2006 — 2011
Bachelor, Accounting
Indian River State College 1989 — 2003
Associates, Accounting
CGS Administrators, LLC April 1998 - Present
CIGNA Government Services 2008 - 2010
Skills
Strategic Sourcing, Procurement, Purchasing, Supplier Management, Supplier Evaluation, Cross-functional Team..., Supply Management, Leadership, Contract Negotiation, Process Improvement, Global Sourcing, Management, Supplier Negotiation, Team Building, Supplier Development, Program Management, Sourcing, Contract Management, Spend Analysis, Supply Chain, Analysis, Six Sigma, Business Process..., Vendor Management, Project Management, Materials Management, Inventory Management, Supply Chain Management, E-procurement
Education
Purdue University 1989 — 1993
CGS Administrators, LLC August 2015 - Present
Medical Audit and Review Solutions January 2014 - August 2015
Truven Health Analytics December 2005 - January 2014
Skills
SAS, SQL, Business Intelligence, Data Warehousing, Data Mining, Business Analysis, Data Analysis, Analytics, Databases, Data Modeling, Statistics, Visio, Data Management, SAS programming, ETL, Access
Education
Argosy University Nashville 2008 — 2012
Doctor of Business Administration, Information Technology
Lipscomb University 2000 — 2001
Master of Business Administration (M.B.A.), Healthcare Management
In Touch Credit Union (Headquarters) August 2015 - Present
CGS Administrators, LLC June 2011 - August 2015
Cornerstone Credit Union League (formerly Texas Credit Union League) 2007 - 2011
Skills
Newsletters, Public Relations, Speech Writing, Corporate Communications, Strategic Communications, Web Content, Brochures, Press Releases, Publications, Editing, White Papers, Social Media..., Project Management, SharePoint Designer, Ghostwriting, PR Initiatives, Executive Interviews, Social Media Marketing, Brand Messaging, Media Scripts, Motivational..., Annual Report Copy, Magazine Articles, Educational Materials, Multimedia Presentations, Copy Editing, Announcements, Fact Sheets, Photoshop, Adobe Acrobat, Adobe Illustrator, Visio, Film Production/Editing, AP Style, Chicago Style, Microsoft Office
Education
Baylor University 2003 — 2007
BA, Telecommunicaitons
CGS Administrators, LLC 1998 - Present
CIGNA Government Services (CGS) April 1998 - May 2011
Education
Purdue University 1989 — 1993
BA, Liberal Arts - Kinesiology
Passport Health Communications July 2013 - Present
CGS Administrators, LLC January 2012 - July 2013
Emdeon May 2011 - January 2012
Pathgroup November 2006 - May 2011
Skills
EDI, Healthcare, Visual Basic, SQL, Microsoft Office, Team Leadership, Training, Outlook, Windows, Software Documentation, PowerPoint, X12, Process Improvement, Management, Troubleshooting, Microsoft Word, Business Intelligence, Microsoft Excel, Data Analysis, Account Management, Visio, Business Analysis, Access, Databases
Education
Tennessee State University 1995 — 2000
Bachelor of Business Administration (B.B.A.) - Business Information Systems, Business Information Systems
CGS Administrators, LLC October 2012 - Present
Haven Behavioral Healthcare August 2012 - October 2012
Silvercare Solutions February 2012 - July 2012
SouthComm September 2008 - January 2012
TSEA November 2006 - September 2008
University of Alabama May 2005 - August 2006
Skills
Accounts Payable, QuickBooks, Payroll, Microsoft Excel, Accounting, Auditing, Financial Statements, Variance Analysis, Peachtree, Microsoft Word, Costpoint, Intacct, Medisoft, Google Docs, Piano, Diplomacy, Cognos, Deltek
Education
University of Alabama 2002 — 2006
BS, Accounting
Vanderbilt University August 2015 - Present
Apex Systems @ Vanderbilt University March 2015 - August 2015
Asurion April 2014 - January 2015
CGS Administrators, LLC June 2011 - April 2014
Dell 2006 - 2010
Comcast Cable 2003 - 2006
Skills
Computer Hardware, Troubleshooting, Windows 7, Call Centers, Technical Support, Help Desk Support, Windows XP, Hardware, Laptops, Active Directory, Dell Computers, Customer Satisfaction, Software Documentation, A+ Certified, XP, Servers, Printers, Process Improvement, Call Center, A Certified
Education
Nashville State Community College 2001 — 2003
Associate of Arts and Sciences (A.A.S.), Communication Technology
CGS Administrators, LLC April 2008 - Present
The Sisterhood Ministries April 2008 - Present
Philips Healthcare of Atlanta March 1998 - April 2008
IBM/ASI Temp Services January 1996 - March 1998
Skills
SAP2000, 10 Key, Medical Terminology
Education
University of Phoenix-Atlanta Campus 2001 — 2005
BS, General Studies
Georgia Military College-Atlanta Campus 1990 — 1992
na, Continuing Studies
CGS ADMINISTRATORS LLC July 2011 - Present
Skills
User Acceptance Testing, Business Process Mapping, Access, HIPAA, Business Analysis, Software Documentation, Visio, Process Improvement, Requirements Gathering, Analysis, Business Process..., SharePoint, Business Process, SDLC, Requirements Analysis
Education
DeVry University 2009 — 2011
Bachelor’s Degree, Security Information
CGS Administrators, LLC November 2011 - Present
Nortel Networks April 2000 - July 2011
Nortel Networks July 1997 - April 2000
Nortel Networks October 1996 - July 1997
Nortel Networks February 1995 - October 1996
Skills
Process Improvement, Financial Analysis, Forecasting, SAP, Financial Reporting, Financial Accounting, Budgets, Revenue Recognition, Cost Accounting, Business Case, Inventory Analysis, Sarbanes-Oxley Act, Auditing, Accounts Payable, Account Reconciliation, Analysis, Finance
Education
The University of Memphis 1990 — 1994
Bachelors Business Administration, Accounting
CGS Administrators, LLC October 2012 - Present
National Government Services March 2007 - September 2012
National Government Services January 2003 - March 2007
Empire Medicare Services November 1992 - December 2002
Skills
Microsoft Office, PowerPoint, Business Analysis, Health Care Policy, Public Speaking, Public Relations, Supervisory Skills, Writing, Medicare, Crochet, Genealogy, Caregiving, Certified Professional..., Health Care Systems, Project Management, Healthcare
Education
Murray State University 1972 — 1974
Bachelor of Science (BS), Library Science
Hopkinsville Community College 1970 — 1972
Associate of Arts (AA), Liberal Arts
CGS Administrators, LLC June 2012 - Present
Akebono Brake January 2010 - May 2012
Robert Bosch North America January 2000 - December 2009
Skills
Excel, SAP, MAPICS
Education
Austin Peay State University
Bachelor's degree, Accounting and Finance
Murray State University
Master of Business Administration (M.B.A.), General Business
CGS Administrators, LLC March 2010 - August 2014
Skills
Microsoft Office, Microsoft Word, Research
Education
Bethel University, College of Professional Studies 2014 — 2015
MBA, Health/Health Care Administration/Management
Austin Peay State University 1990 — 1994
Bachelor of Science (BSN), Registered Nursing/Registered Nurse
CGS Administrators, LLC August 2015 - Present
Thirty-One Gifts March 2013 - Present
CGS Administrators, LLC September 2010 - August 2015
Bass Pro Shops July 2003 - May 2013
CIGNA Government Services August 2008 - September 2010
CIGNA Government Services March 2008 - August 2008
Skills
Business Analysis, Requirements Gathering, Insurance, Requirements Analysis, Business Requirements, Process Improvement, Project Management, Business Process..., Change Management, Analysis
Education
Tennessee State University 2014 — 2017
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Middle Tennessee State University 2003 — 2007
Bachelor of Business Administration (B.B.A.), Marketing
HealthSpring March 2013 - Present
CGS Administrators, LLC 1999 - February 2013
Skills
Analysis, Accounting, Project Management, Budgets, Strategic Planning, Process Improvement, Contract Management, Leadership, Financial Analysis, Access, Data Analysis, Business Analysis, Business Process..., Financial Reporting
Education
Austin Peay State University 1995 — 1996
Bachelor of Business Administration (B.B.A.), Finance
Austin Peay State University
Bachelors of Business Administration, Finance
CGS Administrators, LLC
Education
Tennessee State University
Bachelor of Business Administration (BBA)
CGS Administrators, LLC October 1991 - Present
Education
HPU 2002 — 2006
Bachelor's degree, Accounting and Business/Management
Brookstone College-Greensboro
Associate's degree, Business Administration and Management, General
CGS Administrators, LLC October 1988 - January 2015
Skills
Microsoft Excel, Customer Service, Microsoft Word, Business Analysis, Mathematics, Data Analysis, System Testing, Workforce Management, Analysis, Call Centers, SharePoint
Education
Guilford Technical Community College 2015 — 2015
Medical Coding and Billing
Rutledge College 1982 — 1984
Associate's Degree, Accounting, 3.5
HealthSpring February 2012 - June 2013
Health Integrity October 2010 - November 2011
CGS Administrators, LLC February 2009 - October 2010
CGS Administrators, LLC April 2005 - February 2009
Skills
Cross-functional Team..., Employee Training, Contract Negotiation, Leadership, Budgets, Interviews, Managed Care, Medicare, Employee Benefits, Public Relations, Medicaid, Advertising, Process Improvement, Auditing, Copywriting, Testing, Team Building, Editing, Customer Service, Management, Analysis, Strategic Planning, Internal Communications, Business Strategy, Brand Development, New Business Development, Appeals
Education
Austin Peay State University 2002 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.1
CGS Administrators, LLC July 2014 - Present
Palmetto GBA August 2008 - June 2014
Palmetto GBA August 2005 - August 2008
Department of Health and Human Services March 2005 - August 2005
Skills
Insurance, Policy, Analysis, Training, Data Analysis, Healthcare
Education
Southern Wesleyan University 2001 — 2003
Associate of Science (AS), Business Administration and Management, General
CGS Administrators, LLC July 2014 - Present
Texas Tech University July 2009 - June 2013
Skills
Statistical Modeling, SAS Advanced Certified, Microsoft Excel, R, Latex, Statistics, Risk Management, Time Series Analysis, Econometrics, SQL, Matlab, VBA, C++, Data Analysis
Education
Texas Tech University 2009 — 2013
Master of Science (MS), Statistics & Mathematics
Nanjing University of Science and Technology 2004 — 2008
Bachelor's degree, Information and Computing Science
CGS Administrators, LLC March 2008 - Present
Skills
Microsoft Office, Customer Service, Insurance, Analysis, Process Improvement, Leadership, Project Management, Microsoft Excel, Business Analysis, Training, Team Building
Education
Tennessee Technological University 2003 — 2007
Bachelor of Science Degree, Political Science
CGS Administrators, LLC July 1989 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
scarritt university 1986 — 1988
Master’s Degree, christian education
westmar college 1983 — 1985
Bachelor’s Degree, christian education
Ellsworth Community College 1981 — 1983
Associate’s Degree, Accounting and secretarial skills
Newton senior high school 1978 — 1981
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