Cingular Company
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Headquarters: Atlanta, Georgia, United States Number of employees: 75,000 (2015) Revenue: 73 billion USD (2016) Founder: AT&T Parent organizations: AT&T, AT&T Communications Subsidiaries: Alltel, AT&T Mexico, Leap Wireless,
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Cingular Employees
Veronica Pina Insurance Agency - Farmers Insurance June 2008 - Present
AT&T Mobility January 2001 - March 2008
Cingular January 2001 - January 2005
Skills
Small Business, Motorcycle, AUTO INSURANCE, HOME/RENTERS INSURANCE, LIFE INSURANCE, Annuities, 401k Rollovers, ATV, JET SKI, Retirement Savings, Education Savings, Fixed Annuities, Insurance, Life Insurance, Commercial Insurance, Homeowners, Property & Casualty..., Disability Insurance, Workers Compensation, Sales
Education
University of Houston, C.T. Bauer College of Business 2001 — 2005
Bachelor of Business Administration (B.B.A.), Marketing
NORTH HARRIS COMMUNITY COLLEGE 1992 — 2000
Associate of Arts (A.A.), Business/Commerce, General
Coastal Workforce Investment Board (C.W.I.B) January 2015 - Present
United Way of the Coastal Empire July 2014 - Present
Empowering People June 2011 - Present
University of Phoenix August 2010 - Present
American Cancer Society 2014 - May 2015
Cellular Sales June 2012 - June 2014
ProEducation Solutions, Inc. March 2011 - April 2012
Cingular May 2003 - April 2007
Skills
Coaching, Performance Management, Teaching, Organizational..., Executive Coaching, Leadership Development, Employee Relations, Management Consulting, Team Building, Change Management, Public Speaking, Customer Service, Budgeting, PowerPoint, Market Research, Employee Engagement, Marketing Strategy, Conflict Resolution, Change Leadership, Staff Development, Organizational..., Organizational..., Organizational Change, Talent Management, Strategy Development, Organizational Design, Talent Acquisition, Human Capital Management, Budgets, Management, Strategy, Adult Education, Instructional Design, Leadership, Training, Sales, Marketing, Employee Training, Consulting, Recruiting, Career Development, Workshop Facilitation, Career Counseling, Human Resources, Interviews, Onboarding, Resume Writing, Motivational Speaking, Performance Improvement, Training Delivery
Education
Walden University 2008 — 2015
Doctor of Philosophy (PhD) currently on leave...will complete in 2015, Industrial/Organizational Psychology, 3.89 GPA
University of Phoenix 2006 — 2008
M.B.A., Business Administration
Apple November 2013 - Present
Apple Inc. February 2011 - November 2013
AT&T Mobility January 2010 - February 2011
AT&T Mobility December 2007 - January 2010
AT&T Mobility September 2005 - December 2007
Cingular December 2002 - September 2005
Skills
Project Management, Customer Satisfaction, Product Management, Operations Management, Mobile Technology, Team Leadership, Solution Selling, Customer Experience, Strategy, Management, Wireless, Leadership, Sales Process, Customer Retention, Sales, Team Building, Marketing, Product Marketing, Channel, Customer Service, Selling, Retail, CRM, Telecommunications, Vendor Management, Program Management, Direct Sales, Sales Operations, Salesforce.com, Networking, Lead Generation, Sales Management, Account Management, Training, Call Centers, Managed Services, B2B
Education
The University of Texas at San Antonio 1994 — 1998
Biology
Apple Retail January 2011 - May 2014
Stafford Design January 2013 - Present
Verizon Wireless July 2008 - August 2010
Cingular January 2007 - November 2007
Skills
Telecommunications, Direct Sales, Training & Development, Cold Calling, Sales, Sales Management, Customer Service, Recruiting, Team Leadership, Team Building, Training, New Business Development, Customer Satisfaction, Coaching, Customer Retention, CRM, Employee Training, Management, Customer Experience
Education
University of Louisiana at Monroe 2005 — 2008
Bachelor of Applied Science (B.A.Sc.), Atmospheric Physics and Dynamics
Crown Castle February 2014 - Present
AT&T July 2013 - February 2014
Kool Smiles January 2008 - February 2013
EarthLink April 2007 - January 2008
Virtual Premise Inc. 2007 - 2008
Cingular April 2004 - April 2007
Skills
Real Estate, Contract Management, Telecommunications, Lease Administration, Site Acquisition, Contract Negotiation, Lease Audit, Lease Negotiations, Abstracting, Lease Options, Provisioning, Siterra, CCISITES, JDE Enterprise One, CASPR, Leasing, Oracle, Retail, QuickBase, Legal
Education
University of Arkansas-Fort Smith 1994 — 1998
Bachelor's degree
American Tower December 2013 - Present
Global Tower, LLC August 2004 - December 2013
SBA Communications June 2001 - July 2004
Cingular March 2002 - October 2002
Skills
Due Diligence, Real Estate, Corporate Law, Litigation, Legal Writing, Cellular Communications, Commercial Real Estate, Leases, Mergers
Education
University of Florida 1997 — 2001
Bachelor of Arts (BA), History
Bentonville Public Schools August 2013 - Present
Enve Salon January 2009 - September 2013
The Pink Papaya May 2007 - January 2009
Cingular July 2004 - May 2007
Skills
Customer Service, Microsoft Office, Microsoft Excel, Public Speaking, PowerPoint, Microsoft Word, Event Planning, Social Media, Teaching, Team Building, Strategic Planning, Research, Public Relations
Education
University of Arkansas at Fayetteville 2012 — 2013
Master of Arts in Teaching (M.A.T.), Elementary Education and Teaching
University of Arkansas at Fayetteville 2008 — 2012
B.S.E., Early Childhood Education
Career Academy of Hair Design 2007 — 2008
Certified Cosmetologist, Cosmetology
BBVA Compass February 2015 - Present
Supreme Lending May 2014 - January 2015
NACA-Neighborhood Assistance Corporation of America May 2012 - May 2014
Premier Nationwide Lending January 2011 - September 2011
Envoy Mortgage January 2010 - December 2010
Sonitrol February 2008 - May 2009
Cingular May 2007 - February 2008
Nationstar Mortgage November 2005 - March 2007
Cingular April 2004 - November 2005
Skills
Mortgage Lending, Loan Origination, Sales Management, Refinance, Credit, Loans, Finance, Investment Properties, Underwriting, Credit Risk, Marketing, Insurance, Mortgage Marketing, Mortgage Banking, Sellers, Sales, FHA, Investments, Residential Mortgages
Education
Chubb Institute
Certification, Mainframe Computer Operations
University of Iowa
Available and seeking contract employment September 2015 - Present
ABB Enterprise Software April 2015 - July 2015
Eaton October 2012 - July 2014
Global Technology Solutions Group - GTSG September 2012 - October 2012
Duke Energy Corporation May 2011 - May 2012
Oracle November 2010 - March 2011
DISA October 2009 - September 2010
United States Navy February 2008 - February 2009
Fannie Mae 2006 - 2007
Cingular September 2005 - February 2006
Skills
Data Warehousing, Oracle, Data Modeling, Unix Shell Scripting, Solaris, Data Migration, Performance Tuning, Unix, Database Administration, Disaster Recovery, PL/SQL, Database Design, Databases, AIX, RMAN, SQL Tuning, Microsoft SQL Server, SQL, IBM AIX
Education
University of Alabama
Bachelor of Science (B.S.), Finance, General
Xerox/Apple Inc. July 2013 - January 2014
Sprint Nextel September 2008 - January 2010
Cingular April 2005 - June 2006
EZ Mart December 2002 - February 2005
Skills
Data Entry, Customer Service
Education
University of Phoenix 2008 — 2009
Criminal Justice
Paul Robeson High School 1992 — 1996
Diploma, College Prep
Pacific Gas and Electric Company August 2014 - Present
Pacific Gas and Electric Company June 2013 - Present
PG&E September 2011 - June 2013
Intel Corporation May 2005 - December 2009
Cingular 2000 - 2005
AT&T Mobility 1998 - 2000
AT&T Mobility 1995 - 1998
Education
University of California, Davis 1989 — 1994
Bachelor's Degree, Managerial Economics
Campolindo High School 1986 — 1989
High School
AT&T July 2014 - Present
AT&T July 2008 - June 2014
AT&T August 2005 - July 2008
Cingular December 2003 - August 2005
Publix Super Markets 2001 - 2003
Ballard Designs 1999 - 2001
Freelance 1997 - 1998
Byron Preiss Visual Publications 1996 - 1996
Freelance 1995 - 1996
Akron Beacon Journal/Ohio.com 1993 - 1994
Education
University of North Carolina at Chapel Hill 1989 — 1993
Bachelor of Arts (B.A.), Journalism
Lakota High School
Barnes & Noble March 2015 - Present
Bank of America August 2013 - Present
Target June 2012 - June 2013
Best Buy 2009 - 2011
Sprint Nextel 2006 - November 2009
Cingular 2000 - 2005
Skills
Sales Management, Strategic Planning, Business Planning, Training, P&L Responsibility, Multi-Unit Management, Sales Operations, Retail, Store Management, Merchandising, Account Management, Loss Prevention, Customer Satisfaction, Sales, Customer Experience, Team Building, Customer Retention, Retail Sales, Visual Merchandising, Leadership, Profit, Operations Management, Income Statement, Management, Selling, Team Leadership, Direct Sales, Time Management, Hiring, Driving Results, Inventory Management, Inventory Control, Customer Service, Planograms, Employee Training, Store Operations, Multi-channel Retail, Big Box, Cold Calling, Sales Process, Recruiting, People Development, Multi-unit, Coaching, Employee Relations, New Store Openings, Vendor Management, New Business Development, Wireless, Customer Acquisition
Education
Universidad Francisco Marroquín
Advertising
RETIRED July 2014 - Present
West-Central Independent Living Solutions March 2012 - September 2014
Achieve Greater Success 2011 - 2013
AT&T Mobility 2009 - March 2011
Achieve Greater Success, Inc. 2009 - 2011
Cingular 2006 - 2009
City of Ormond Beach 1998 - 2006
Kennedy's Piggly Wiggly Stores 1988 - 1998
Trail of the Lonesome Pine 1988 - 1997
Mountain Empire Community College 1986 - 1988
Skills
Organized, Attention To Detail, Self-directed, Able To Multi-task, Microsoft Office, Advertising, Disabilities, Program Management, Process Improvement, Community Outreach, Public Speaking, Nonprofits, Interviews, Leadership, Leadership Development, Training, Time Management, Team Leadership, Event Planning, Community Development, Marketing, Event Management, Public Relations, Social Networking, Volunteer Management, Organizational..., Fundraising, Strategic Planning
Education
Tusculum College 1985 — 1987
BS, Business Administration
Mountain Empire Community College 1983 — 1985
ASA, General Studies, Legal
Linden's Dancewear 2011 - Present
Family 2004 - 2011
Restoration Hardware 2003 - 2004
Cingular 2000 - 2001
Hallmark Cards 1997 - 2000
Kid's Stuff Inc 1996 - 1997
Kid's Stuff Inc 1996 - 1997
Kmart Corporation 1994 - 1996
Skills
Customer Service, customer care, Retail Sales, Retail Marketing, Employee Training, Sales Management, Customer Engagement, Sales Rep Training, Customer Satisfaction, Building Customer..., P&L Budget Management, Logistics, Direct Marketing, Retail Buying, Customer Oriented, Sales, Inventory Management, Retail, P&L Management, Forecasting, Management, Marketing, Merchandising, Negotiation, Team Building, Training
Education
University of Dayton 1988 — 1992
Bachelor of Science (BS), Business Administration and Management, General
The Lord January 2007 - Present
Macy's August 2000 - October 2008
Cingular January 1998 - August 2000
North American Roofing September 1995 - November 1997
Skills
Teaching, Leadership Development, Public Speaking, Organizational..., Leadership, Team Building, Strategic Planning, Research, Coaching, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Event Planning, Training, Team Leadership, Customer Service, Management, Social Networking, Social Media
Education
University of North Carolina at Chapel Hill 1991 — 1995
Bachelor's degree, Economics and International Studies
AT&T January 2015 - Present
AT&T Mobility July 2009 - January 2015
AT&T Mobility April 2008 - June 2009
AT&T Mobility 2004 - April 2008
Cingular 2001 - 2004
Cellular One PR 1994 - 2001
Cellular One PR 1992 - 1994
Cellular One PR 1992 - 1992
Radio Telephone Communications of PR 1988 - 1992
Skills
Wireless, SS7, UMTS, GSM, Microwave Systems, Bilingual, Location Based Services, Telecommunications, Cellular Communications, RAN, RF Engineering, Wireless Networking, Core Network, T1, 4G, 3G, RF, GPRS, HSPA, WiFi, Network Optimization, HSDPA, BSS, Mobile Communications, Edge, 2G, WCDMA
Education
Universidad de Puerto Rico 1982 — 1987
BSEE, Electrical Engineering
Amazon March 2014 - Present
MarketStar January 2007 - December 2013
Cingular June 2003 - January 2007
BellSouth Mobility 1998 - 2007
Village Fabrics 1974 - 1994
Skills
Account Management, Sales Presentations, Sales Process, Sales, Solution Selling, Territory Management, Retail, Customer Retention, Building Relationships, Marketing, Customer Satisfaction, Product Marketing, Training Delivery, Training, Direct Sales, Call Centers, Customer Experience, Sales Force Development, Sales Management, Wireless, Customer Service, Market Research, Management, B2B, Cold Calling, Telecommunications, CRM, Strengthening Client...
Education
University of North Carolina at Chapel Hill 1968 — 1972
AB, Economics
Jacobs Entertainment, Inc. November 2005 - Present
Cingular June 2001 - November 2005
Skills
Customer Retention, Employee Relations, Human Resources, Recruiting, Employee Benefits, Hiring, Performance Management, HRIS, New Hire Orientations, Onboarding, Interviews, FMLA, ADP Payroll, Administration, Applicant Tracking..., College Recruiting, Employee Engagement, Employee Training, HR Policies, Job Descriptions, Job Fairs, Payroll, PeopleSoft, Talent Acquisition, Talent Management, Training, Workforce Planning, Background Checks, Conflict Resolution, Deferred Compensation, Job Analysis, Labor Relations, Organizational..., Resume Writing, Temporary Placement, Compensation & Benefit, Exit Interviews, Grievances, Internet Recruiting, Screening Resumes, Succession Planning, Employer Branding, Performance Appraisal, Career Development, Benefits Negotiation, Staffing Services, Strategic HR, Personnel Management, Screening, Job Coaching
Education
University of Louisiana at Lafayette 2012 — 2012
PHR, Human Services, General
StopGAP Now, Inc. January 2015 - Present
GE October 2013 - Present
Veramark Technologies December 2011 - October 2013
Veramark Technologies (previous Sourceloop) August 2008 - February 2012
Telarix April 2007 - August 2008
Control Point Solutions 2004 - 2007
Earthlink 2003 - 2004
Cingular 2001 - 2003
Cingular 2000 - 2001
Clayton College and State University 1998 - 2000
Skills
Wireless, Telecommunications, VoIP, Mobile Devices, Managed Services, Unified Communications, Professional Services, Leadership, Vendor Management, Cloud Computing, Solution Selling, Management, SaaS, Integration, Salesforce.com
Education
Clayton College and State University 1998 — 2002
Bachelor of Science (BS), Marketing/Marketing Management, General
Toccoa Falls College 1997 — 1998
GENCO November 2006 - Present
Wardlaw Claims Service 2005 - 2006
Celltek 2003 - 2004
LA Weightloss 2002 - 2003
Cingular April 1996 - November 2001
Skills
Onboarding, Employee Relations, Recruiting, Human Resources, Process Improvement, Performance Management, Benefits Administration, Talent Acquisition, Employee Benefits, Training, PeopleSoft, Customer Service, HRIS, Applicant Tracking..., Leadership
Education
Rhodes College
University of Kentucky
Bank of the West July 2015 - Present
Bank of the West March 2013 - Present
Wells Fargo January 2010 - March 2013
Wachovia A Wells Fargo Company October 2007 - December 2010
Cingular January 2001 - September 2004
Skills
Customer Service, Compliance, Team Leadership, Strategic Leadership, Subject Matter Experts, HR Consulting, Strategic Consulting, Screening Resumes, Phone Screening, Interviewing Skills, Behavioral Interviewing, Persuasiveness, Service Level Agreements, Client Intake, Interviews, Project Management, Human Resources, Management, Talent Management, Payroll, Recruiting, Banking, Financial Services, Sales, Credit, Finance, Leadership, Relationship Management, Applicant Tracking..., Commercial Banking, Loans, Hiring, Temporary Placement, Retail Banking, Mortgage Lending
Education
University of California, Los Angeles 2003 — 2007
Bachelor of Arts (B.A.), Political Science and Government
Patrick Henry High School
Sportsmonkey February 2001 - Present
Cingular January 2000 - January 2001
McGehee Event Planning January 1997 - January 2000
Sport Productions Inc. January 1994 - July 1996
Skills
Marketing Strategy, Social Media Marketing, Public Speaking, Marketing Communications, Sports Marketing, Social Media, Customer Service, Event Management, Marketing, New Business Development, Event Planning
Education
University of South Carolina-Columbia 1989 — 2003
BS, Sport Management & Entertainment
AT&T March 2015 - Present
AT&T July 2012 - February 2015
AT&T September 2010 - July 2012
Cingular May 2006 - August 2010
BellSouth Telecommunications July 2003 - April 2006
BellSouth Telecommunications February 2002 - June 2003
BellSouth Telecommunications October 2000 - February 2002
BellSouth Telecommunications July 1998 - October 2000
US Army December 1988 - July 1998
Skills
Customer Service, Telecommunications, Call Center, Wireless, Solution Selling, Direct Sales, Leadership, Managed Services, Unified Communications, Channel, Telephony, IP, Sales, Vendor Management, MPLS, Cloud Computing, Customer Satisfaction, Co-location, Broadband, Strategic Partnerships, SaaS, Sales Process, LAN-WAN, Management, Ethernet, Selling, Salesforce.com, Wireless Networking, Customer Retention, Mobile Technology, CRM, Strategy, Networking, Professional Services, WAN, Channel Partners, Go-to-market Strategy, Product Marketing, Data Center, Cold Calling, VoIP, Sales Operations, Cross-functional Team..., Mobile Devices, Account Management, Team Leadership, Sales Management, Program Management, Customer Experience, Call Centers
Education
University of Georgia - Terry College of Business 2004 — 2006
MBA, Business Administration
University of North Georgia - Mike Cottrell College of Business 1991 — 1993
Bachelor of Business Administration (BBA), Finance
MBS Textbook Exchange August 2004 - April 2007
Cingular February 1991 - August 2004
Callaway County Sheriff's Department March 1994 - September 1999
Jefferson City MO Police Department December 1989 - September 1999
MO Capitol Police March 1989 - December 1989
Walmart March 1985 - March 1989
Skills
Criminal Justice, Emergency Management, Enforcement, Investigation, Police, Private Investigations, Protection, Public Safety, Law Enforcement, Patrol, Security, Training, Criminal Investigations
Education
Law Enforcement Training Institute 1990 — 1990
Peace Officer Certifcation, Constitutional Law, Public Safety, Investigations
Missouri State Highway Patrol Academy 1990 — 1990
Peace Officer Certification / Basic Communications
University of Central Missouri 1990 — 1990
Emergency Vehicle Driver
Lincoln University 1986 — 1987
Criminal Justice
Axis Teknologies December 2002 - Present
Cingular 1991 - 2002
Cingular Wireless 1991 - 2002
McCaw Cellular 1988 - 1991
Education
University of Louisville
Allstate May 2006 - Present
Electronic Arts November 2005 - April 2006
Cingular May 2005 - September 2005
Education
University of South Alabama 2003 — 2005
MS, Electrical Engineering
Wells Fargo Home Mortgage January 2015 - Present
RoundPoint Financial Group February 2014 - Present
Chase July 2011 - Present
JP Morgan Chase February 2010 - Present
Wells Fargo July 2006 - February 2010
Muzak January 2005 - July 2006
Cingular September 1996 - December 2004
Marriott Hotels September 1992 - September 1994
Skills
Banking, Loans, Mortgage Lending, Credit, Mortgage Banking, Risk Management, Credit Analysis, Call Centers, Process Improvement, Loss Mitigation, Financial Services, Underwriting, Relationship Management, Mortgage Servicing, Management, Loan Servicing, Customer Satisfaction, Data Analysis, Business Analysis, Call Center, Retail Banking, Quality Assurance, Customer Service, Leadership
Education
University of South Carolina-Columbia 2011 — 2013
Bachelor of Arts (B.A.) Liberal Studies, Psychology and Criminal Justice
Power Plus Personnel July 2008 - May 2010
Operations Manager at Aegis Communications April 2007 - April 2008
Cingular March 1998 - January 2007
MCI December 1996 - February 1998
Skills
Sales, Project Management, Call Center, Leadership, Negotiation, Management, Coaching, Team Building, SDLC, Customer Service, ACD, Call Centers, Strategic Planning, Marketing Strategy, Process Improvement, Human Resources, Vendor Management, Customer Satisfaction, Sales Operations, Business Development, Training, Budgets, Contract Negotiation, Operations Management
Education
University of Maryland College Park 1980 — 1983
No, Buisness
Bureau Veritas May 2014 - Present
Furmanite Worldwide January 2012 - March 2014
DHL Express August 2005 - January 2012
Reliant Energy November 2003 - August 2005
Cingular December 1995 - November 2003
Skills
Process Improvement, Leadership, Business Process..., Risk Management, Call Centers, SAP, Financial Analysis, Forecasting, Credit, Operations Management, Management, Analysis, Logistics, Change Management, Account Management, Accounting, Accounts Receivable
Education
University of Phoenix 2002 — 2007
Bachelors in Business Administration, Administration
North Vermilion High School 1985 — 1990
High School Diploma
Credit Suisse February 2015 - Present
S&P Capital IQ March 2011 - Present
Standard & Poor's October 2008 - March 2011
Union Bank of California December 2007 - March 2008
AT&T Mobility 2008 - 2008
Cingular 2005 - 2006
Skills
SDLC, PL/SQL, SQL, Oracle, Data Warehousing, JavaScript, Agile Methodologies, Scrum, C#
Education
University of Madras
BE, Computer Science
AT&T December 2012 - Present
AT&T Mobility January 2009 - December 2012
AT&T Mobility April 2006 - January 2009
Cingular December 2001 - April 2006
Cingular March 1999 - December 2001
Skills
Telecommunications, Data Analysis, Strategic Planning, Leadership and..., Long-term Customer..., Conflict Management, Project Management, Staff Development, Human Resources, Brand Management, Policy, Call Centers, Process Improvement, Team Leadership, Customer Satisfaction, Team Management, Training, Deferred Compensation, Leadership, Labor Relations, Payroll, FMLA, Management, Administration, Analysis, Vendor Management, Customer Service, Employee Relations, Employee Benefits
Education
University of South Carolina-Columbia 1972 — 1978
Bachelor of Science (BS), Geological and Earth Sciences/Geosciences
AT&T Mobility May 2013 - Present
AT&T Mobility October 2009 - April 2013
AT&T Mobility November 2007 - September 2009
Cingular October 2006 - November 2007
Sprint 2002 - 2003
Skills
Wireless, Cellular Communications, Telecommunications, 4G, LTE, CDMA, Mobile Devices, GSM, Quotas, UMTS, M2M, T1, CRM, Customer Experience, Sales Operations, Sales, Account Management, Customer Service, Management, Sales Management
Education
University of Phoenix-Puerto Rico Campus 2013 — 2015
Business Administration and Management, General
Universidad de Puerto Rico 2004 — 2006
Marketing/Marketing Management, General
Universidad Politecnica de Puerto Rico 2001 — 2004
Industrial Engineering
AT&T July 2004 - Present
Cingular October 2001 - July 2004
Cingular March 2000 - October 2001
Cellular One February 1999 - March 2000
Cellular One June 1997 - February 1999
Skills
Telecommunications, Wireless, Unified Communications, Solution Selling, Direct Sales, Account Management, Mobile Devices, Call Centers, Customer Retention, Sales Management, Sales Process, Sales Operations, B2B, Salesforce.com, Cold Calling, Customer Experience
Education
Universidad del Sagrado Corazón 1993 — 1998
Bachelor's degree, Business Administration and Management, Finance
Columbia Financial Services Inc August 2002 - Present
Cingular June 1998 - August 2002
Skills
Risk Management, Department Budgeting, Forecasting, Collections, Compliance, Regulatory Requirements, Cash Management, Employee Relations, Employee Benefits, Payroll, Payroll Taxes, Employee Health, Profit/Loss..., Vendor Management, Workforce Planning, Workforce Management, Finance, Managerial Finance, Restructuring, Financial Modeling, Customer Service, Public Speaking, Sales
Education
Belhaven University 2010 — 2011
Master's degree, Business Administration and Management, General
Tougaloo College 1995 — 1999
Bachelor's degree, History
McGhee Insurance Agency January 2006 - Present
State Farm October 2005 - December 2005
State Farm January 2005 - October 2005
Cingular 1999 - 2003
Skills
Customer Service, Property & Casualty..., Insurance, Commercial Insurance, General Insurance
Education
University of Arkansas at Little Rock 1999 — 2001
Kinder Morgan April 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2013 - January 2014
Nexen November 2012 - February 2013
Kroger September 2011 - November 2012
Concentra April 2010 - April 2011
Shell Oil Company July 2007 - February 2009
St. Luke's Hospital March 2006 - April 2007
Cingular July 2004 - October 2005
Lake Charles Memorial Hospital July 1999 - July 2004
Skills
Operations Management, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Lotus Notes, SAP, PeopleSoft, Coordinating Events, Accounting Applications, Corporate Communications, Reports, Cost Planning, Databases, Data Entry, Internet, Web Design
Education
University of Houston-Downtown 2007 — 2012
Bachelor of Science (BS), Business Administration, Management and Operations
AT&T January 2012 - Present
AT&T Mobility January 2008 - February 2012
Cingular July 2006 - December 2007
AT&T December 2005 - June 2006
SBC 2003 - 2005
AT&T January 2001 - July 2003
Skills
Sales Management, Economics, Negotiation, Segmentation, Solution Selling, Team Leadership, Organizational..., Change Leadership, Strategic Leadership, Situational Leadership, Direct Sales, Operations, Financial Analysis, Financial Management, Forecasting, Cloud Computing, Managed Services, Sales, Unified Communications, Telecommunications, Customer Retention, Strategy, Wireless, Mobile Devices, Customer Experience, Co-location, VoIP, Business Strategy, B2B, Leadership, Strategic Planning, Sales Presentations, Professional Services, MPLS, SaaS, Outsourcing, International Business, Consulting, Team Building, Mobile Technology, CRM, Executive Management, Account Management, Business Development, Strategic Partnerships, M2M, Telephony, Broadband, IP, Cross-functional Team...
Education
University of Mississippi - School of Business Administration 1997 — 1998
MBA
University of Mississippi 1991 — 1995
MBA and BBA
Cox Communications August 2012 - Present
Maravilla Pecan August 2010 - Present
Qwest Communications/CenturyLink January 2009 - October 2011
Remax Elite Realty March 2007 - April 2009
AT&T Mobility March 2004 - January 2009
Cingular March 2005 - June 2007
America West Airlines January 1999 - September 2001
Education
Arizona School of Real Estate 2004 — 2004
Real Estate License, Real Estate
University of Arizona
Wellmed Medical Management January 2012 - Present
TEAM Integrated Engineering, Inc January 2009 - December 2011
Tesoro 2007 - 2007
Kinetic Concepts 2005 - 2006
Cingular 2002 - 2005
Skills
Contract Administration, Contract Negotiation, Financial Modeling, Budgeting, Forecasting, Planning, Analysis, Cross-functional Team...
Education
The University of Texas at San Antonio 2009 — 2012
B.B.A, Finance
The University of Texas at El Paso 2002 — 2005
M.B.A, Management
The University of Texas at El Paso 2001 — 2003
B.B.A, Management
Amdocs April 2011 - Present
Amdocs April 2011 - Present
Clearwire November 2009 - February 2011
AT&T Mobility March 2007 - November 2009
AT&T Mobility 2002 - 2009
AT&T 1995 - 2009
Cingular June 2005 - March 2007
AT&T Wireless Services 2000 - 2002
AT&T Wireless Services 2000 - 2002
Skills
Wireless, Telecommunications, Vendor Management, Cross-functional Team..., Mobile Devices, Account Management, Program Management, Call Center, Sales Operations, Solution Selling, Product Management, Direct Sales, Salesforce.com, Sales Management, VoIP, Customer Retention, Team Leadership, Project Management, Process Improvement, Channel, Marketing Strategy, Training, Sales Process, Leadership, Call Centers
Education
University of Oklahoma 1987 — 1991
Bachelor of Arts (BA), Public Administration
University of Oklahoma 1987 — 1991
Bachelor of Arts Public Administration
K&S COMMUNICATIONS December 2013 - May 2015
Ericsson June 2012 - December 2013
Angeles Contractor Inc. December 2009 - June 2012
Glotel May 2008 - March 2009
McBride Electric June 2007 - May 2008
Inland Valley Construction November 2005 - June 2007
Cingular 2000 - 2006
Cingular /AT&T July 2000 - November 2005
US Marine Corps June 1980 - July 2000
Skills
Cellular Communications, Telecommunications, UMTS, Wireless, Vendor Management, GSM, CDMA, RF, Microwave, LTE, Computer Network..., 4G, Testing, Optical Fiber, Management, WiMAX, Project Management, System Deployment, RF Engineering, Ethernet, Troubleshooting, Integration, Mobile Devices, T1, 3G, Fiber Optics, IP, VoIP, EVDO, Broadband, Wireless Networking, Switches, WiFi, Network Design, Networking, Backhaul, Cabling, GPRS, Transmission, Mobile Communications, SDH, RAN, Rollout, 2G, WCDMA, Edge, Network Engineering, HSPA, Wireless Broadband, SIP
Education
US Marine Corps Advance Leadership Management 1995 — 1995
Diploma, Military and Strategic Leadership, 3.9
Universidad de Santiago de Chile 1986 — 1988
Associate, Foreign Language
Seaside High School 1976 — 1980
Diploma
Golfballs.com April 2010 - Present
Golfballs.com February 2007 - April 2010
Golfballs.com October 2006 - February 2007
Cingular March 2003 - March 2005
Skills
Marketing, Management, Merchandising, Retail, Sales, Customer Service, Golf, Customer Experience, Inventory Control, Sales Management, Marketing Strategy, Inventory Management, Team Building, Event Management, Salesforce.com, Account Management, Social Media, Visual Merchandising, Purchasing, Store Management, Apparel
Education
University of Louisiana at Lafayette 2001 — 2006
Bachelors, Business Administration - Management
Que Pasa Vegas? Magazine 2011 - Present
Posh Group Vegas LLC October 2009 - Present
DirecTV August 2007 - March 2009
Cingular July 2005 - July 2006
Grupo R.E.D.S January 2004 - May 2005
SBC September 2001 - August 2003
AT&T February 1997 - May 2001
Skills
Training, Marketing, Management, Leadership, Human Resources, Public Relations, Marketing Strategy, Sales Operations, Customer Service, Sales, Social Media Marketing, Social Networking, Forecasting
Education
Universidad 1992 — 1996
BSBA, Business Administration
Universidad Autónoma de Ciudad Juárez 1992 — 1996
Business Administration, Finance
The University of Texas at El Paso 1989 — 1992
Computer Information
Currently seeking new opportunity April 2015 - Present
First Home Mortgage November 2014 - March 2015
Voice Media December 2013 - July 2014
Thompson Creek Window Company July 2012 - December 2013
UMMC 2007 - 2011
Cingular January 2002 - October 2005
Skills
Healthcare, Cpr Certified, Medical Terminology, HIPAA, Medical Imaging, Direct Patient Care, Patient Safety, Hospitals, Cardiology, Quality Patient Care, Access, Telephone Skills, Data Entry, Salesforce.com, Customer Service, Service Provider..., Sales, Outside Sales, Process Scheduler, Cold Calling, Microsoft Word, Outlook, PowerPoint, Sales Presentations, Cardiac Surgery, Account Management, Direct Sales, Sales Force Development, Time Management, Customer Satisfaction, Appointment Scheduling, Selling, Leadership, Product Demonstration, Sales Process, Social Networking, Salesforce Training
Education
University of Maryland Baltimore County 2006 — 2008
cardiac Sonography, Cardiac Sonographer
University of Maryland College Park 2002 — 2006
Bachelor's Degree, Registered Nursing/Registered Nurse
Frostburg State University 2001 — 2002
BBVA Compass June 2013 - Present
Valcor Samcor November 2012 - February 2013
GFR Media June 2008 - November 2012
Marsh Saldana Inc September 2004 - June 2008
MMM Holdings Inc 2002 - 2003
Cingular July 2000 - October 2002
Abaco PR, Inc. April 1998 - May 2000
Skills
Microsoft SQL Server, Visio, Visual Studio, Data Warehousing, ITIL, Disaster Recovery, Software Project..., MS Project, Crystal Reports, SSIS, Systems Analysis, ETL, SSRS, IT Management, VB.NET, ASP.NET, Oracle, C#, Windows Server, Web Development, Business Process, Software Documentation, SDLC, SQL, Visual Basic, Databases
Education
University of Phoenix 2006 — 2008
Master's degree, Technology Management
University of Puerto Rico-Mayaguez 1992 — 1998
Bachelor's degree, Computer and Information Systems Security/Information Assurance
Starbucks Coffee Company September 2013 - Present
CBRE @ Sovereign/Santander September 2012 - August 2013
CB Richard Ellis @ Wells Fargo September 2004 - November 2011
Jones Lang LaSalle @ US Navy Marine Corp Intranet (NMCI) January 2001 - April 2004
Cingular 2001 - 2003
Skills
Project Management, Process Improvement, Process Scheduler, Budgets, Contract Negotiation, Construction Management, Program Management, Leadership, Facilities Management, Team Building, Contract Management, Project Planning, Quality Assurance, Strategy, Training, Procurement, Telecommunications, Operations Management, Human Resources, Feasibility Studies, Management, Retail, Corporate Real Estate, MS Project, Construction, Vendor Management, Tenant Improvement, Property Management, Location Intelligence, Real Estate Development, LEED
Education
The University of Texas at Dallas 2009 — 2011
PMP, Project Management
University of Phoenix 1996 — 1998
BS, Business Administration
Cingular November 2003 - Present
Sprint Nextel January 1999 - November 2003
Skills
Direct Sales, Sales Management, Sales Support
Education
University of Phoenix 2011 — 2013
Bachelors Degree, Business Management
Monroe Community College
Associates Degree, Computer Science
ThePlanWriters November 2013 - Present
Universal Music Group August 2011 - December 2013
Universal Music Group June 2010 - August 2011
Melody Ehsani Inc September 2009 - May 2010
Girl Power International May 2008 - April 2010
AT&T May 2006 - May 2008
Juicy Couture December 2005 - May 2006
Cingular December 2003 - December 2005
Skills
Entertainment, Music Industry, Digital Media, New Media, Music, Social Media Marketing, Social Media, Digital Marketing, Digital Strategy, Social Networking, Creative Direction, Public Relations, Facebook, Event Management, Television, Online Advertising, Music Production, Music Licensing, Event Planning, Advertising, Radio, Publicity, Video Production, Content Strategy
Education
University of Southern California - Marshall School of Business 2013 — 2015
M.M.S - Masters in Management Studies
University of Southern California - Marshall School of Business 2012 — 2014
Master of Business Administration (M.B.A.)
University of California, Los Angeles 2009 — 2011
Bachelor of Arts (B.A.), Philosophy
Pineapple Homes & Properties, LLC May 2004 - Present
Feather-Tales, LLC October 2002 - Present
BellSouth August 1994 - October 2002
Cingular 1994 - 1995
Hayes Microcomputer Products, Inc. 1984 - 1994
Skills
Telecommunications, Photographer, Property Managment, Business Development, Entrepreneurship, Product Management, Sales, Start-ups, Contract Negotiation, Property Management, Product Development, Marketing
Education
University of Georgia - Terry College of Business 1978 — 1982
BBA
Windstream March 2015 - Present
Windstream Communications December 2012 - March 2015
Verizon July 2011 - December 2012
Bankers Life and Casualty February 2011 - July 2011
AT&T Mobility January 2009 - December 2010
Cingular January 2007 - December 2008
AT&T Wireless November 2004 - December 2006
Skills
Sales Management, Sales Support, Customer Experience, Sales, Leadership, Team Leadership, Direct Sales, Customer Retention, Wireless, Solution Selling, Account Management, Coaching, Team Building, Customer Service, Inventory Management, Merchandising, Sales Presentations, VoIP, Mobile Devices, Pricing, Business Development, Hiring, Telecommunications, Retail, Management, Cellular Communications, Mobile Technology, Managed Services, T1, M2M, Telephony, MPLS, Profit, Retail Sales, Employee Training, Quotas, Networking, Sales Operations, Selling, Sales Process, Unified Communications, Co-location, SIP Trunking, Salesforce.com, SaaS, Ethernet, Internet Services, Mobile Communications, Data Center, Time Management
Education
University of Phoenix 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.25
University of Phoenix 2010 — 2013
Bachelors, Business Management
ITT Technical Institute 2002 — 2004
Associates, Information Technology/ Computer Networking Systems
ZeroChaos July 2007 - Present
Sears Holdings Corporation June 2006 - July 2007
Cingular June 2004 - June 2006
Skills
Microsoft Office, Microstrategy, Microsoft CRM, HTML, Android, Crystal Reports, SAP, Online Marketing, Social Media, Visio, iOS, Prezi, Quality Assurance, Project Management, Training, Customer Service, Management, Marketing, Social Media Marketing, Applications..., Leadership, Technical Recruiting, Account Management, Recruiting, Vendor Management, Researching New..., Internet of Things, Innovation Development, Innovation Management
Education
University of Central Florida 2009 — 2011
BS, Marketing
Valencia Community College 2005 — 2008
AA, Business Administration
Verizon Communications June 2000 - Present
Verizon March 2014 - Present
Cingular January 1999 - May 2000
Skills
Customer Service, PowerPoint, Microsoft Word, Microsoft Office, English, Microsoft Excel, Customer Satisfaction, Troubleshooting, Windows, Call Centers, Outlook, Access, System Administration, Software Documentation, Training, Management, Coaching, Telecommunications, Team Leadership, Team Building
Education
University of Maryland University College
English/Language Arts Teacher Education
MiX Telematics February 2014 - Present
ShopHQ1 November 2008 - November 2013
Reciprocity Management Group LLC. February 2007 - September 2013
Afni November 2004 - October 2008
NURV Motorsports LLC May 2003 - October 2004
Cingular February 2000 - August 2001
Skills
Customer Experience, Operations Management, Quality Assurance, Customer Satisfaction, Customer Retention, Performance Management, Quality Control, Recruiting, Performance Improvement, Six Sigma, Quality Management, Quality Auditing, Workforce Management, Process Improvement, BPO, Quality System, Call Centers, Cross-functional Team..., Operational Excellence, Employee Training, Human Resources, Coaching, Sales, Training, Strategy, Business Development, Business Strategy, Management, Leadership
Education
Universal Technical Institute-Auto, Motorcycle, & Marine Mechanics Institute Division-Orlando 2001 — 2003
Harley Davidson, HonTech, K-Tech, FAST, YAMAPRO
ReqRoute, Inc June 2015 - Present
American Business Funders April 2014 - February 2015
ADFITECH October 2011 - April 2014
RainSoft – A division of Aquion, Inc. July 2011 - October 2011
Irma's Burger Shack July 2007 - July 2011
Aflac July 2009 - February 2010
Cingular March 2006 - August 2006
Skills
Sales, Microsoft Office, Customer Service, Microsoft Excel, Project Management, Microsoft Word, PowerPoint, Management
Education
University of Central Oklahoma
Business, Management, Marketing, and Related Support Services
Schneider Electric January 2015 - Present
Schneider Electric June 2014 - Present
Schneider Electric April 2010 - June 2014
Johnson Controls July 2003 - April 2010
QRS Automation September 2002 - July 2003
Cingular September 2001 - September 2002
PENSAT international May 1995 - May 2001
Skills
Access Control, CCTV, IP Cameras, Building Automation, Energy Management, Security, Fire Alarm, Alarm Systems, Integration, Building Management..., Product Management, Biometrics, Automation, Surveillance, New Business Development, Physical Security, Product Marketing, Project Management, Engineering, Business Development, Transportation Security, Integrated Security..., Critical Infrastructure, Critical Infrastructure..., Intrusion Detection, Leadership, Management, Competitive Analysis, Strategy, Product Development, Solution Selling, Cross-functional Team..., Contract Negotiation, Strategic Planning, Telecommunications, Program Management, Strategic Partnerships, Team Building, Business Strategy
Education
University of Massachusetts, Amherst 1992 — 1994
Bachelor of Arts (B.A.)
Wheaton College (MA) 1990 — 1992
Canfield Consulting, LLC October 2012 - Present
Ericsson August 2012 - October 2012
Huawei Technologies Co., Ltd January 2008 - May 2012
Ericsson South Africa Pty Ltd January 2007 - December 2007
LM Ericsson (Australia) Ltd July 2006 - December 2006
LM Ericsson (Nigeria) Limited January 2005 - June 2006
Cingular September 2004 - December 2004
Ericsson de Honduras S.A. February 2004 - August 2004
Packet Wireless, LLC June 2003 - December 2003
Ericsson South Africa Pty Ltd February 2002 - May 2003
Skills
BSS, Transmission, Rollout, GSM, Integration, Program Management, WCDMA, Microwave, PDH, Wireless, Project Management, Telecommunications, Network Design, International Project..., Optical Fiber, PMO, UMTS, Service Delivery, Contract Management, Management, LTE, Project Planning, 3G, SDH, Managed Services, IP, Commissioning, Mobile Devices, Training, Recruiting, Engineering, Vendor Management, Wireless Networking, Networking, ATM networks, Contract Negotiation, PMP, Core Network, CDMA
Education
Wentworth Institute of Technology 1967 — 1968
Electrical Engineering
University of Massachusetts, Amherst 1966 — 1967
Chemical Engineering
Austin-Cate Academy 1964 — 1966
Diploma, College Prep
Cambridge School of Weston 1963 — 1965
College Prep
Uber June 2014 - Present
Humana August 2014 - December 2014
Comcast Cable August 2013 - May 2014
Citi Cards Services – Legacy Group August 2007 - May 2010
Cingular April 2003 - July 2005
Radio Shack August 2000 - November 2004
Skills
Customer Service, Social Networking, Sales, Retail, Store Management, Public Relations, Selling, Customer Satisfaction, Sales Operations, Team Building, Team Leadership, Customer Experience, Leadership, Public Speaking, Social Media, Marketing Strategy, Training, Strategic Planning
Education
Universidad del Sagrado Corazón 1983 — 1985
Turism
Universidad del Sagrado Corazón
Ameriprise Financial Services, Inc. 2006 - Present
Morgan Stanley May 2005 - May 2006
Cingular 1997 - 2004
Cingular 1995 - 1997
Skills
Retirement Planning, Estate Planning, Small Business, Finance, Saving for Education, Series 7, Wealth Management, Investments, Strategic Financial..., Mutual Funds, Series 63, Asset Allocation, Retirement, Investment Advisory, Fixed Annuities
Education
University of Maine 1989 — 1993
BS, Finance
Cheverus High School 1986 — 1989
High School
College for Financial Planning
CRPC (r), Retirement Planning
March of Dimes January 2014 - Present
Lockheed Martin June 2006 - Present
Timothy Ganier Fine Arts and Photography January 1995 - Present
Play it Forward Golf, Inc May 2013 - Present
TKGM Inc. January 2010 - March 2014
March of Dimes January 2012 - January 2014
Cingular May 2002 - July 2003
SFI Cyber Services January 1998 - May 2002
Skills
Program Management, Integration, Earned Value Management, Leadership, Analysis, Military, Management, Systems Engineering, Aerospace, Strategic Planning, Training, Engineering Management, Requirements Management, DoD, Marketing, Configuration Management, New Business Development, Manufacturing, Government, Air Force, Engineering, Six Sigma, MS Project, Cross-functional Team..., Continuous Improvement, Procurement, Project Planning, Security Clearance, Small Business, Process Improvement, Quality Assurance, Process Scheduler, Contract Management, Operations Management, Government Contracting, Navy, Spacecraft, Master Scheduling, Project Management, Non-profit Leadership, Facilitation, Negotiation, Interpersonal Savvy, Risk Management, Strategy, Advertising, Entertainment, Digital Marketing, Public Relations
Education
Defense Acquisition University 2014 — 2016
Program Management
Project Management Institute 2010 — 2010
PMP, Project Management
University of Louisiana at Lafayette
Bachelors of Science, Industrial Engineering Technology
Little Compton School Department Special Education TeacherNewport County Regional Special Education ProgramJuly 2009 - Present
Cingular 1997 - 2002
Skills
Staff Development, Curriculum Design, Public Speaking
Education
Johnson and Wales University 2005 — 2007
MAT
University of Rhode Island
Nexidia January 2015 - Present
Infor November 2013 - December 2014
Infor February 2010 - November 2013
Infor November 2008 - June 2009
Infor June 2007 - November 2008
Workbrain July 2005 - June 2007
The Royak Group May 2005 - July 2005
Siemens Energy and Automation September 2003 - May 2005
Home Depot March 2003 - July 2003
Cingular January 2003 - February 2003
Skills
Sales Enablement, Social Media, Social Collaboration, Content Strategy, Information Architecture, Content Management, Strategy, Business Analysis, Enterprise Software, SharePoint, Editing, Salesforce.com, Training, Microsoft Office, Business Process..., Change Management, Writing, B2B, Intranet Strategy, Social Computing, CRM, User Experience, Technical Writing, Software Documentation, Project Management, SaaS, Sales Process
Education
University of Georgia, Athens 1991 — 1996
BA, English
UCLA Extension 2001 — 2006
General Business Studies Certification, Technical Communication
Tucker High School
Gas South 2006 - Present
Cingular 1994 - 2005
Bellsouth Cellular 1994 - 1996
IBM 1991 - 1993
Skills
SQL, Analytics, Process Improvement, Microsoft Excel, Business Analysis, Oracle, Requirements Analysis, CRM, Business Intelligence, PowerPoint, Project Management, Integration, Microsoft SQL Server, Program Management, Business Process...
Education
University of Central Florida 1982 — 1983
Computer Science
FedEx Services October 2006 - Present
Cingular July 2000 - September 2006
Skills
Transportation, Customer Service, Forecasting, Account Management, Cold Calling, Sales, Sales Operations, Sales Management, Air Freight, Microsoft Office, Strategic Planning
Education
University of California, Riverside 1996 — 2000
BS, Business Administration
Social Security June 2004 - Present
Cingular August 2002 - June 2004
Skills
Government, Policy, Analysis, Policy Analysis, Strategic Planning, Budgets, Data Analysis, Research, Leadership, Microsoft Excel, Economics, Customer Service, Team Leadership, Financial Analysis, Risk Management, Microsoft Office, Accounting, Project Management, PowerPoint, Management, Project Planning, Disability Insurance, Access, Insurance, Teamwork
Education
University of Arkansas at Pine Bluff 1997 — 2000
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
PBHS 1993 — 1996
HS Diploma, General
AT&T (under contract with Glotel) March 2013 - June 2013
Goodman Networks February 2013 - March 2013
Huawei Technologies USA July 2011 - December 2012
Ericsson September 2007 - July 2011
Cingular September 2005 - September 2007
AT&T August 2003 - August 2005
TeleworX September 1998 - August 2003
Digital Microwave Corp. (Stratex Networks, now Aviat) September 1995 - May 1998
NEC System Integration and Construction (NESIC Philippines) April 1991 - September 1995
PLDT March 1989 - April 1991
Skills
Telecommunications, Transport Networks, Transmission, Microwave, RF, Frequency planning, PDH, SDH, TDM, ATM, Ethernet, Ethernet over SDH, Carrier Ethernet, MPLS, IP, DCN, Switches, Routers, Cisco IOS, LTE, UMTS, GSM, NMS, CDMA, Wireless, Project Management, Troubleshooting, Operations and..., Network Design, Fiber Optics, Network Optimization, HSPA, MapInfo, Pathloss 5, ATM networks, Wireless Networking, RAN, Cellular Communications, Optical Fiber, Edge, Core Network, Telecommunications..., Pathloss, WiMAX, 2G, Integration, DWDM, RF Planning
Education
University of Santo Tomas 1983 — 1988
Bachelor of Science (B.Sc.), Electronics and Communications Engineering
University of the Philippines
Master of Science (M.S.), masteral unit, Electrical Engineering
Collin County College Continuing Education
Cisco Certified Networking Associate (CCNA) course (2009); PMP Prep Course (2013, ongoing)
IBM 2015 - Present
Independent Consultant 2010 - Present
Verizon 2011 - 2014
Turner Broadcasting System 2010 - 2011
Comforce Information Technologies November 2009 - March 2010
Staples, Inc February 2007 - May 2009
Cingular July 2005 - February 2007
Georgia Institute of Technology 2000 - 2004
Skills
Sourcing, Recruiting, Technical Recruiting, Talent Acquisition, Diversity & Inclusion..., Leadership, Applicant Tracking..., Lead Generation, Succession Planning, Project Management, Digital Media, Streaming Media, Training, Management Development, Human Resources
Education
Troy University in Montgomery
MS, Human Resource Management
Telogis September 2014 - Present
Sierra Wireless March 2014 - September 2014
Telogis May 2011 - March 2014
Football Official 2001 - 2013
Windstream Communications March 2010 - May 2011
Verizon Wireless/Alltel 2005 - March 2010
Verizon/Alltel September 2005 - February 2010
Cingular April 2002 - March 2005
Lucent Technologies June 1988 - April 2002
Skills
Referee, Wireless, Telecommunications, Product Management, Strategy, Sales Operations, Account Management, Program Management, Selling, Product Development, Sales, Customer Retention, Customer Satisfaction, Marketing, Solution Selling, VoIP, Mobile Devices, Budgets, IP, SaaS, Managed Services, Enterprise Software, Online Advertising, Professional Services
Education
University of Colorado Boulder 1992 — 1995
Masters
Villanova University 1984 — 1988
Bachelor of Science
Villanova University 1984 — 1988
BS
Emmaus High School 1980 — 1984
HS Diploma
American Cancer Society June 2012 - Present
Chartis Aerospace June 2009 - June 2012
AIG April 2007 - June 2009
Cingular January 2007 - April 2007
Commerce Bank November 2004 - December 2006
Independence Blue Cross March 2003 - October 2004
Hewlett Packard June 1999 - August 2003
compaq computer corp June 1999 - May 2003
IBM June 1998 - April 2000
Bristol-Myers Squibb August 1997 - May 1998
Skills
Vendor Management, Management, SDLC, Business Analysis, Project Portfolio..., Program Management, PMO, Process Improvement, Project Management, PMP, Requirements Analysis, Change Management, IT Strategy, Business Process..., Visio, IT Management, Integration, Risk Management, Software Project..., MS Project, Cross-functional Team..., Business Requirements, SharePoint, ITIL, Testing, Business Process, Strategy, CRM, Software Documentation, Leadership, Information Technology, Training, Business Intelligence, Project Planning, Project Delivery, Analysis
Education
University of Houston
BS, business Administration
Amazon Web Services July 2013 - Present
CDG, a Boeing Company February 2013 - July 2013
NewBay Software August 2008 - January 2013
AT&T 2007 - 2008
Cingular 2006 - 2006
Musicnet 2004 - 2006
The Cobalt Group 2002 - 2004
Southern Alberta Institute of Technology 2002 - 2002
International Datashare Corporation 2001 - 2002
Skills
Oracle PL/SQL..., Database Administration, Oracle, Oracle SQL, Infrastructure..., Solaris, Cloud Computing, Data Guard, Program Management, Database Design, PL/SQL, Performance Tuning, Oracle RAC, Databases, Data Modeling, Software Development, SQL, SQL Tuning, Data Warehousing, Disaster Recovery, MySQL, ETL
Education
The University of Calgary
Bachelor's degree, Mathematics
NetApp February 2008 - Present
NetApp 2007 - Present
Cox October 2002 - February 2008
RyGarr April 2001 - February 2007
Cingular 2006 - 2007
Skills
PMP, SDLC, Data Center, Vendor Management, Disaster Recovery, ITIL, Cloud Computing, Program Management, Professional Services, Storage Area Networks, Waterfall
Education
University of Nebraska at Omaha 1979 — 1985
BSBA, Accounting and IT
AT&T Mobility June 2012 - Present
AT&T November 2010 - August 2012
Centennial de Puerto Rico May 2008 - May 2011
Centennial de Puerto Rico October 2006 - May 2008
Centennial de Puerto Rico February 2003 - October 2006
Lucent Technologies March 2000 - July 2001
Cingular May 1994 - March 2001
Skills
Telecommunications, Vendor Management, VoIP, Program Management, Management, Network Design, Enterprise Software, Cloud Computing, System Deployment, IT Management, Software Development, Data Center, Requirements Analysis, Network Security, Quality Assurance, Cross-functional Team..., Networking, Wireless, SDLC, Product Management, Business Analysis, Process Improvement, Information Technology, Mobile Devices, Software Project..., Project Management, Outsourcing, ITIL, Team Management, Cisco Technologies, Visio, CRM, Business Intelligence, Project Planning, PMP, Team Leadership, Unified Communications, Security, Call Center, Managed Services, IP, GSM, Integration, Troubleshooting
Education
University of Puerto Rico 1991 — 1996
Academia Menonita
AT&T June 2012 - Present
AT&T April 2009 - June 2012
AT&T December 2004 - April 2009
Cingular July 2003 - December 2004
Cingular July 2000 - July 2003
SBC January 1999 - June 2000
SBC August 1996 - January 1999
SBC December 1991 - August 1996
McDonnel Douglas Corp. January 1989 - December 1991
Skills
Wireless, GSM, TDMA, Networking, Product Development, LTE, Mobile Devices, Telecommunications, M2M, 4G, Cellular Communications, VoIP, CDMA, EVDO, Mobile Device Management, Product Management, Mobile Technology, Mobile Applications, 3G, RF, Telecommunications..., Mobile Internet, WiFi, Telecommunications..., Mobile Communications, UMTS, Location Based Services, Integration, Wireless Networking, Broadband, Product Lifecycle..., Strategic Partnerships, Strategic Leadership, Handheld Devices, Go-to-market Strategy, IP, SIP, IPTV, Strategy, Mobile Commerce, MPLS, Ethernet
Education
University of Missouri-Rolla 1983 — 1988
MSEE, Communications & Signal Processing
Alcatel-Lucent August 2007 - Present
Alcatel-Lucent October 2006 - August 2007
Cingular Wireless March 1999 - October 2006
Cingular 1999 - 2006
Skills
Wireless, UMTS, Telecommunications, LTE, GSM, IP, 4G, 3G, Cellular Communications, VoIP, SS7, CDMA
Education
United States Naval Academy 1988 — 1992
Bachelor of Science (BS), Systems Engineering
SCORE Mentors 2014 - Present
Visa February 2012 - October 2013
Vinculums December 2010 - January 2012
AT&T Mobility July 2010 - December 2010
AT&T Mobility October 2009 - April 2010
Healy & Co August 2007 - February 2010
Verizon Wireless 2007 - 2007
AT&T Mobility 1998 - 2007
Cingular 1998 - 2007
Pacific Bell Video Services 1997 - 2001
Skills
Vendor Management, Program Management, Integration, Telecommunications, Wireless, SDLC, Process Improvement, Project Planning, Software Development, Project Portfolio..., Data Center, Project Management, IT Strategy, PMO, VoIP, CRM, Testing, SharePoint, Management, Outsourcing, Visio, Security, Business Process, Product Management, Data Warehousing, Mobile Devices, Software Project..., Databases, PMP, Networking, Oracle, System Deployment, Strategy, Analysis, Quality Assurance, Enterprise Architecture, Cloud Computing, Leadership, Requirements Analysis, SaaS, Solution Architecture, Business Intelligence, IT Management, Information Technology, Enterprise Software, Software Documentation, Business Analysis, Agile Methodologies, Business Process..., Agile Project Management
Education
University of California, Berkeley 1975 — 1980
A.B., Computer Science
El Cerrito High School 1973 — 1975
Costco Wholesale April 2015 - Present
Costco Wholesale January 2011 - March 2015
Clearwire August 2010 - January 2011
AT&T Mobility May 2009 - July 2010
AT&T Mobility October 2006 - May 2009
Cingular March 2005 - October 2006
Cingular September 2004 - May 2005
AT&T Wireless September 2003 - September 2004
AT&T Wireless October 2000 - August 2003
Army National Guard 1990 - 1993
Skills
SDLC, Product Management, Testing, Program Management, Vendor Management, Requirements Gathering, Business Analysis, E-commerce, Visio, SharePoint, Agile Methodologies, Requirements Analysis, Project Coordination, Telecommunications, Project Management, Cross-functional Team..., Business Process, Agile Project Management, Business Intelligence, Software Project..., Scrum, Business Requirements
Education
University of Oregon
BA, Anthropology
Defense Language Institute, Presidio of San Francisco
Slumber Parties by Tracy D June 2006 - Present
Cingular 1996 - 1999
cellular one 1996 - 1999
Education
University of Rhode Island 1990 — 1994
AT&T January 2007 - Present
Cingular February 1998 - January 2007
Chadmoore Wireless Group 1996 - 1998
U.S. Bureau of Reclamation January 1992 - September 1996
Skills
Atoll, Planet, Wizard, UMTS, 3G, Actix, TEMS, RF Engineering, Network Design, Communications Audits, 4G, Edge, iBwave, LTE, OptPCS, Interference Mitigation, Interference Analysis, Network Optimization, DAS, Optical Fiber, Telecommunications, Optimization
Education
University of Nevada-Las Vegas 1990 — 1994
BS, Electrical Engineering
AT&T Mobility August 2011 - Present
Ericsson September 2009 - August 2011
Sprint Nextel December 2003 - September 2009
Sprint 2003 - September 2009
Nextel 2003 - 2005
Green Drake Engineering October 2000 - November 2003
Pacific Bell Wireless December 1995 - October 2000
Cingular December 1995 - October 2000
Education
Tufts University 1987 — 1991
BS, Electrical Engineering
Fifth Third Bank April 2015 - Present
Frost Brown Todd March 2013 - April 2015
UC Health June 2006 - March 2013
The Health Alliance June 2006 - July 2007
Cingular 2004 - 2006
Best Buy 2001 - 2005
Best Buy 2001 - 2005
Skills
SCCM, Group Policy, Active Directory, MDT, Technical Support, System Deployment, Sophos, McAfee Antivirus, VMware View, VBScript, Microsoft Technologies, Healthcare Information..., Troubleshooting
Education
University of Cincinnati 2001 — 2005
Cingular qa analystAmdocs @ ATT Mobility2006 - Present
AT&T 2000 - Present
Amdocs @ Cingular 1999 - Present
Education
University of North Texas
Business Administration
Cox Communications March 2014 - Present
WWRD US, LLC November 2012 - October 2013
Sprint June 2008 - November 2012
Cingular 2000 - 2007
AT&T Mobility 2000 - 2007
Voice Stream 1997 - 2000
Skills
Sales, Telecommunications, Wireless, Direct Sales, Account Management, Customer Experience, Solution Selling, Customer Service, Retail, Team Building, Mobile Devices, B2B, Cold Calling, Management, Sales Presentations, Coaching, Sales Management, Sales Operations
Education
University of Central Oklahoma 1992 — 1994
AT&T October 2009 - Present
AT&T September 2007 - October 2009
AT&T November 2005 - December 2007
Cingular September 2002 - November 2005
AT&T Wireless September 2002 - November 2005
Skills
Management, Sales, Leadership, Project Management, Product Development, Wireless, Telecommunications, VoIP, Solution Selling, Direct Sales, Unified Communications, Customer Satisfaction, Managed Services, Sales Operations, Cold Calling
Education
Aquinas College 2006 — 2008
BS, Business Administration
University of South Alabama 1994 — 1997
Business Management
INSYS Group, Inc....consulting at AT&T Labs December 2013 - Present
Synectics, Inc August 2010 - August 2013
Cingular January 1991 - September 2006
Skills
Integration, Telecommunications, SDLC, Vendor Management, Project Management, Business Analysis
Education
University of Central Florida 1982 — 1985
Eukon Group Communications February 2014 - Present
Realty Benefit January 2009 - Present
Verizon Wireless May 2008 - February 2014
BCI Communications 2008 - 2008
Sprint 2004 - 2008
Cingular 1999 - 2008
TCG 1999 - 2004
Investment Concepts, Inc. 1984 - 1999
Skills
Ethics, Negotiation, Project Management, Property Management, Real Estate, Mergers, Cellular Communications, Wireless, Telecommunications, LTE, Vendor Management, Management, Selling, Residential Homes, Contract Negotiation, Commercial Real Estate, Sales, Account Management, Contract Management, Mergers & Acquisitions, Wireless Networking, Cross-functional Team..., Project Planning, Business Development, UMTS, Mobile Devices, Site Acquisition, 3G, New Business Development, Microwave, CDMA, Program Management, Customer Satisfaction, Team Building, 4G, Product Management, Networking, Strategic Planning, Leadership, Zoning, WiMAX, RF
Education
University of Northern Iowa 1967 — 1969
at&t December 2007 - Present
Cingular June 1997 - July 2005
Education
University of Oklahoma 1992 — 1994
University of North Texas October 2013 - Present
University of North Texas June 2013 - Present
AT&T Mobility January 2012 - April 2013
AT&T Mobility December 2007 - January 2012
AT&T February 2007 - December 2007
AT&T April 2005 - February 2007
Cingular May 2000 - April 2005
Skills
PHR Certification, Talent Acquisition, Talent Management, HRIS, Recruiting, College Recruiting, Performance Management, Human Resources, Employee Engagement, Organizational..., Leadership Development, Onboarding, Applicant Tracking..., SPHR, Employee Relations, PeopleSoft, Personnel Management, Temporary Placement, Workforce Planning
Education
University of North Texas 2001 — 2004
Bachelor of Arts (BA), Psychology
Argosy University Dallas 2006 — 2010
Credits earned towards Master's degree, Counseling Psychology
Spectra Energy March 2015 - Present
The Dow Chemical Company November 2014 - March 2015
The Dow Chemical Company October 2011 - November 2014
The Dow Chemical Company May 2011 - October 2011
The Dow Chemical Company September 2010 - May 2011
The Dow Chemical Company April 2008 - September 2010
National Coupling Company, Inc. December 2005 - April 2008
Cingular January 2001 - December 2005
CAD Solutions September 1998 - December 2000
Worley Parsons April 1998 - September 1998
Skills
Six Sigma, Strategic Sourcing, Procurement, Lean Manufacturing, Purchasing, Manufacturing, Supply Management, Global Sourcing, Materials Management, Sourcing, Logistics, Contract Management, MRP, Strategy, Supply Chain Management, Forecasting, Spend Analysis, Change Management, ERP, Management, Supply Chain, Continuous Improvement, Leadership, Materials, eSourcing, Analysis, Program Management, Supply Chain..., SAP, Operational Excellence, Cross-functional Team..., E-procurement, Supplier Negotiation, Supplier Evaluation, Purchase Management, Supply
Education
APICS
CPIM, Certified in Production & Inventory Management
University of Houston-Downtown 2002 — 2006
BBA, Supply Chain Management, Business Management
Supply Chain Academy
T-Mobile November 2005 - Present
Cingular January 2005 - September 2005
AT&T Wireless February 2001 - December 2004
WFI March 2000 - February 2001
Ericsson June 1997 - March 2000
Skills
GSM, UMTS, Oracle PL/SQL..., Perl, WCDMA, GPRS, 3G, Edge, Network Performance, LTE, HSPA, 2G, RF Engineering, Wireless, RF, Drive Test, BSS, Open Source Software, RF Planning
Education
University of Louisiana at Lafayette 1995 — 1997
MS, Telecommunications
University of Louisiana at Lafayette 1991 — 1996
BS, Electrical Engineering
APM Terminals July 2013 - Present
APM Terminals October 2012 - Present
A.P.M. Terminals September 2007 - Present
AT&T Wireless September 2003 - June 2007
Cingular 2003 - June 2007
Skills
Shipping, Operations Management, Supply Chain Management, Logistics, Contract Negotiation, Maintenance Management, Refrigeration, Chassis Maintenance, Safety Management..., Marine Operations, Rail Operations, Yard Management, Fleet Management, Strategic Planning, Labor Relations, Financial Analysis, Financial Reporting, Personnel Management, Container, International Shipping, Ports
Education
ComAir Aviation Academy 2000 — 2001
Commercial Pilot License- Multi Twin, Flight Instructor
University of Phoenix
Ticketmaster December 2013 - Present
Ticketmaster Entertainment June 2011 - December 2013
Live Nation January 2010 - December 2010
Live Nation August 2008 - January 2010
Ticketmaster July 2003 - August 2008
SBI/UUAB 2000 - 2003
Cingular 2000 - 2002
Starbucks Coffee Company 1997 - 1999
Skills
Event Management, Customer Relations, Promotions, Event Planning
Education
University at Buffalo 1996 — 2001
CVS Caremark Corporation February 2013 - Present
AT&T October 2012 - May 2013
Cinsay November 2011 - October 2012
HCSC April 2011 - November 2011
CVS Caremark November 2006 - September 2011
Cingular March 2006 - October 2006
Prologic Technologies December 2004 - March 2006
TXU January 2001 - December 2004
Skills
AJAX, JSP, JSTL, Spring, Spring MVC, Hibernate 3.1, jQuery, Scrum, Servlets, Agile Methodologies, Struts, Java Enterprise Edition, Java, Software Development, XML, Oracle, Hibernate
Education
University of Oklahoma - Price College of Business 1996 — 2000
BBA, MIS
IntelliQuote January 2007 - January 2013
Cingular November 1998 - January 2007
Skills
Insurance, Vendor Management, Business Analysis, Call Center, Health Insurance, Change Management, Process Improvement, Team Building, Account Management, Cross-functional Team..., Team Leadership, Call Centers
Education
University of Sacramento 1991 — 1995
Bacherlor's Degree, Administration of Justice
Verizon Wireless June 2012 - Present
Verizon Wireless February 2011 - June 2012
Verizon Wireless February 2009 - February 2011
Loomis October 2007 - October 2008
Cingular 2004 - 2007
Skills
Wireless, Customer Retention, Telecommunications, Customer Satisfaction, Direct Sales, Sales Operations, Team Leadership, Solution Selling, Account Management, Sales Management, Customer Service, Mobile Devices, Sales, Microsoft Office, Leadership, Team Building, Call Centers, Customer Experience, M2M, B2B, PowerPoint, Microsoft Word, Contract Negotiation, Product Marketing, Process Improvement, Training, Product Management
Education
University of Alabama at Birmingham 2004 — 2007
Bachelors, Business Management/Human Resources
Pima Community College 2010 — 2010
A+
OnX Enterprise Solutions - Contract April 2015 - Present
Contelsys International Services July 2014 - March 2015
AT&T Mobility July 2013 - May 2014
Ericsson February 2013 - July 2013
Goodman Networks July 2012 - January 2013
Ericsson June 2011 - July 2012
AT&T Mobility June 2008 - June 2011
mBlox April 2007 - April 2008
Cingular December 2001 - January 2007
Ericsson April 2000 - May 2001
Skills
Telecommunications, LTE, Wireless, UMTS, GSM, CDMA, 3G, Cellular Communications, Program Management, Project Management, Testing, RF, Integration, Microwave, Wireless Networking, RF Engineering, System Deployment, 4G, Open Source Software, Switches
Education
University of North Carolina at Chapel Hill
Bachelor's Degree, Mathematics with Computer Science application
AT&T January 2013 - Present
PalmerHouse Properties August 2014 - Present
AT&T March 2011 - December 2012
AT&T July 2007 - April 2011
AT&T Mobility October 2005 - July 2007
Cingular July 2004 - March 2005
Cumulus Broadcasting 2002 - 2004
Skills
Retail, Leadership, Training, Sales, Customer Retention, Wireless, Leadership Development, Customer Experience, Customer Service, Direct Sales, Sales Process, Instructional Design, Project Management, Sales Operations, Quotas, Call Centers, Cold Calling, Account Management, Training Delivery, Online Advertising, Social Media Marketing, Telecommunications, Call Center, Marketing, Instructional Skills, Project Planning, Curriculum Development, Team Building, Instructor-led Training, Employee Training, Public Relations, Coaching, Solution Selling, Cellular Communications, Marketing Strategy, Retail Sales, Mobile Technology, Selling, Team Leadership, Real Estate License, Curriculum Design
Education
Georgia Institute of Real Estate 2014 — 2014
Salesperson/Agent
University of Arkansas 1996 — 2000
BA, Broadcast Journalism
AT&T Mobility April 2009 - Present
Cingular Wireless April 2004 - April 2009
Cingular May 2001 - April 2004
Sunrise April 2000 - April 2001
diax April 1997 - April 2000
Skills
Wireless..., IP Engineering, Leading large teams, Managing Large Budgets, Startup Companies, Integration, Network Design, Computer Network..., Wireless, Network Engineering, LTE, Telecommunications, IP, Networking, UMTS, GSM, Leadership, Start-ups, Strategic Partnerships, Vendor Management, Disaster Recovery, VoIP, Engineering, MPLS, Managed Services, Mobile Devices, 3G, Broadband, Network Architecture, SS7
Education
The University of Texas at San Antonio 1993 — 1995
Master of Science (M.S.), Management of Technology
Wichita State University 1974 — 1979
Bachelor of Science (B.S.), Electrical Engineering
Private Consultant October 2005 - Present
Cingular June 1998 - August 2004
Skills
Troubleshooting, Unix, Leadership, Microsoft SQL Server, Vendor Management, SQL, Linux, Customer Service, Integration, Software Development, Shell Scripting, Program Management, Wireless, Telecommunications, Team Building
Education
University of North Texas 1976 — 1978
MS, Computer Science
Apex Freight Services, LLC June 2014 - Present
Dupre' Logistics LLC June 2004 - June 2014
Cingular 2001 - 2004
Skills
Operations Management, Logistics Management, Supply Chain Management, Trucking, Team Building, Process Scheduler, Procurement, Truckload, Supply Chain, Continuous Improvement, Process Improvement, Shipping, Warehousing, Flatbed, Fleet Management, Container, Freight Forwarding, Dispatching, DOT regulations, Reefer, Customer Satisfaction, Hazardous Materials, Supply Chain Operations, Sales Operations, Supply Chain..., New Business Development, DOT Regulations, LTL, Integrity, Logistics, Transportation, Transportation..., 3PL
Education
University of Louisiana at Lafayette
BA, Poly Sci, Spanish, English
Beaconfire Consulting September 2010 - Present
Clinical Care Options April 2006 - January 2011
ASRC Federal 2002 - 2006
Cingular 1999 - 2001
Skills
C#, ASP.NET, SharePoint, Computer Science, JavaScript, HTML, Web Applications, Programming, Windows, CSS, AJAX, Search, Software Development, Front-end Development, User Interface, API, Software Engineering, Web Analytics, Information Architecture, APIs, Front-end, XML, Web Development, CMS, WordPress, jQuery, HTML 5, SQL, Agile Methodologies, .NET, PHP, Web Services, Apache
Education
University of Maryland College Park 1996 — 2001
BS, Computer Science
University of Maryland College Park 1996 — 2001
Bachelor of Science (BS) , Computer Science
Macy's May 2012 - Present
Avon Products September 2011 - Present
7-Eleven February 1987 - March 2006
Cingular February 2000 - June 2004
Skills
Customer Service, Excel, Word, Payroll Processing, Outlook, Data Entry, Inventory Management, Microsoft Office, Retail, Access, Merchandising, Budgeting, Forecasting, Customer Relations, Teamwork, Accounts Payable, Promotions, Advertising, Windows, Time Management, Quickbooks, Supervisory Skills, Customer Satisfaction, PeopleSoft, Pricing, Accounts Receivable, Payroll, Contract Management, Inventory Control, Fax, Facebook, Cash Flow, Receiving, Profit, Microsoft Excel, Price Change Support..., Budgets, Training, Store Management, Team Building, Gift Baskets, Fragrance, Direct Sales, Microsoft Word, Leadership, Sales, Marketing, Social Networking
Education
Ygnacio Valley High School 1975 — 1978
Diploma
University of Phoenix
21st Century Insurance January 2006 - Present
Cingular 2001 - 2001
BellSouth 2000 - 2000
Education
University of Connecticut
MS, Electrical Engineering
Owens & Minor December 2006 - Present
Owens & Minor December 2006 - August 2010
McKesson February 2005 - December 2006
Cingular July 2003 - February 2005
McKesson Health IT September 2002 - April 2003
Alliance Data August 1999 - February 2002
Skills
Process Improvement, Supply Chain Management, Supply Chain, Data Analysis
Education
University of Phoenix 2000 — 2009
Master of Business Administration (M.B.A.), Information Technology / Business, A
Cigna Group Operations January 2013 - Present
Workforce Solutions South Plains Board Admnistration January 2012 - January 2013
Training Solutions & Associates July 2010 - August 2012
Wells Fargo Bank N.A. August 2004 - February 2010
Cingular June 2000 - August 2004
Skills
Sales Management, Utilization, Call Center, Customer Service, Customer Satisfaction, Customer Retention, PeopleSoft, Training, Outlook, Sales, Team Building, Recruiting, Call Centers, Employee Training, Human Resources, Leadership
Education
University of Phoenix 2011 — 2012
Masters, Human Resources
University of Phoenix 2008 — 2011
Bachelors, Business Management
University of Phoenix 2006 — 2008
Associates, Business Administration
AAFES April 2012 - Present
PearlSoft Solutions December 2010 - April 2012
Fidelity National Information Services October 2009 - October 2010
FIS June 2007 - October 2010
Manpower Professional October 2007 - December 2007
Fidelity National Information Services June 2007 - October 2007
Stephens Inc February 2005 - April 2007
Arkansas Department of Community Corrections October 2004 - February 2005
Cingular July 2004 - October 2004
Wal-Mart July 2001 - July 2004
Skills
PeopleSoft, Talent Management, Talent Acquisition, Customer Service, Customer Retention, People Management, People Training, Great People Skills, Technical Recruiting, Direct Recruiting, Internet Research, Internet Recruiting, Skype, Microsoft Office, vurv, Taleo, Kenexa, Employee Relations, Employee Handbooks, Employee Relation, Employee Benefits, Employee Engagement, Employee/Labor Relations, Employment Law, Management, Recruiting, Hiring, Employee Training, Human Resources, Interviews, Personnel Management
Education
Benton High School 1988 — 1990
Diploma
University of Arkansas at Little Rock
AT&T April 2014 - Present
AT&T May 2012 - April 2014
Hank's & More (Fine Furniture) February 2012 - May 2012
DirectBuy of Northwest Arkansas July 2011 - December 2011
SuddenValues September 2010 - June 2011
DirectBuy of Northwest Arkansas November 2008 - September 2010
American Family Life Assurance (AFLAC) November 2005 - May 2010
VIACOM dba Xfire April 2005 - December 2005
Cingular December 2001 - March 2005
AT&T Wireless May 2000 - December 2001
Skills
Sales Management, Problem Solving, Customer Service, Advertising, Excel, Microsoft Office, Account Management, Retail, Public Speaking, PowerPoint, Team Building, Word, Photoshop, Outlook, Coaching, Training, Sales, Leadership
Education
Ole Main High School 1986 — 1988
University of Arkansas at Little Rock
Information Technology
Agency Insurance Company of Maryland July 2015 - Present
Liberty Mutual Insurance June 2014 - July 2015
APGFCU October 2013 - March 2014
Mariner Finance October 2008 - September 2013
TEKSystems October 2006 - August 2008
Cingular June 2006 - October 2006
Macy's August 2004 - January 2006
Skills
Collections, Building Relationships, Customer Service, Problem Solving, Team Building, Account Management, Sales Management, Disability Insurance, Unemployment Claims, Term Life Insurance, Consumer Lending, Secured Lending, Credit, Credit Risk, Credit Analysis, Finance, Financial Analysis, Loans, Microsoft Excel, Outlook, Sales, Management, Microsoft Office
Education
Towson University 2002 — 2006
BS, Psychology, Sports Psychology
Towson University 2002 — 2006
Bachelor of Science (B.S.), Psychology; Sport Studies
south river high
Black Elk Energy, LLC March 2015 - Present
Black Elk Energy, LLC April 2014 - March 2015
Black Elk Energy, LLC August 2013 - April 2014
Family Service Center October 2011 - July 2013
The State Journal-Register February 2009 - October 2011
The State Journal-Register May 2006 - February 2009
Cingular August 2004 - January 2006
Turnkey International Inc. January 2003 - January 2004
Manpower/SDU August 2002 - January 2003
SCOPE /Dist. 186 August 2001 - August 2002
Skills
Accounting, QuickBooks, General Ledger, Accounts Receivable, Data Entry, Customer Service, Payroll, ADP Payroll, Microsoft Excel, PowerPoint, Microsoft Word, Windows, Microsoft Office, Outlook, Budgets, Tax Preparation, Facebook, Invoicing, Lawson General Ledger, Typing, HRS Pro, IT Management, OGSYS, Oil & Gas Accounting, Jib, Joint Ventures, Accounts Payable, Grant accounting, Account Reconciliation
Education
University of Illinois Springfield
Bachelors, Accountancy, Business Management, Business Administration
Lincoln Land Community College
Associates, Business Administration
Pensacola State College May 2011 - May 2013
University of West Florida January 2008 - July 2011
Department of Communications August 2010 - December 2010
University of West Florida January 2007 - August 2008
Cingular November 2004 - January 2007
Skills
Facebook, PowerPoint, Microsoft Word, Outlook, YouTube, Skype, Microsoft Excel, Microsoft Publisher, Event Planning, Public Speaking, Research, Social Media, Social Networking, Microsoft Office, Customer Service, Higher Education, Teaching, Editing, Adobe Creative Suite, Marketing, Advertising, Nonprofits, Management, Training
Education
Thomas M. Cooley Law School 2013 — 2016
Juris Doctor Candidate, Law
University of West Florida 2009 — 2010
Master of Arts, Strategic Communication and Leadership
University of West Florida 2006 — 2008
B.A., Business Management
Ericsson June 2011 - Present
Clearwire March 2007 - June 2011
Cingular December 2005 - March 2007
AT&T June 2001 - December 2005
RJM Wireless September 1999 - June 2001
Skills
RF Engineering, Wireless Network Design, Drive Test, WiMAX, Planet, RF Design
Education
University of Pittsburgh 1994 — 1999
Electrtical Engineering
West Virginia University 1997 — 1998
Electrical Engineering
Bluebird Network LLC February 2012 - Present
The Retail Outsource July 2010 - February 2012
Wireless Retail 2004 - 2004
Cingular December 1996 - November 2002
Skills
Building Relationships, Training & Development, Sales Process, Direct Sales, Sales Operations, Employee Training, Management, Networking, MPLS, Negotiation, Training, Sales, Wireless, Strategic Partnerships, Telecommunications, Customer Retention, Team Building, Selling, VoIP, Solution Selling, Broadband, Managed Services, Unified Communications, Cellular Communications, Telephony, Ethernet, IP, T1
Education
Webster University 1997 — 2000
MBA
University of Missouri-Columbia, College of Business 1991 — 1995
BSBA, Marketing
AAA Cellular Solutions November 2011 - Present
Flexi Compras May 2010 - February 2011
RAC Acceptance May 2006 - May 2010
Best Buy September 2003 - February 2006
Cingular August 1999 - September 2003
Education
El Paso Community College
General Studies
University of Phoenix
Computer Science
Cingular October 2008 - Present
Education
Universidad de Puerto Rico
BA, Business Administration
Family Dollar July 2012 - Present
Cingular January 2011 - Present
AT&T January 2010 - July 2012
Education
UNC Charlotte 1988 — 1993
Bachelor of Science (BS), Finance
Evans Components Inc. August 2006 - Present
Cingular September 2002 - June 2006
Skills
Inventory Management, Syspro, Logistics, Vendor Management, Procurement
Education
University of Oregon 1993 — 1997
BA, English
Whittier College 1988 — 1990
Cingular 2000 - 2005
Education
University of North Carolina at Pembroke
Jabra September 2013 - Present
Stonyfield Farm February 2005 - September 2013
Cingular July 2004 - February 2005
The Robert Allen Group June 2001 - June 2004
Ocean Spray Cranberries October 1999 - May 2001
Skills
SAP, Supply Chain, Microsoft Excel, Continuous Improvement, Data Analysis, Logistic Support, Lotus Notes, Access Database, Vlookup, Pivot Tables, PowerPoint, Outlook, Budget Process, Customer Service, Sales Support, Sales Operations, Reporting & Analysis, Logistics, Process Improvement, Analysis, Cross-functional Team..., Supply Chain Management
Education
The University of Connecticut
RealPage, Inc. December 2013 - Present
McAfee October 2012 - November 2013
Wells Fargo Bank January 2007 - October 2012
United Surgical Partners, Inc. November 2004 - November 2006
Somera Communications April 2003 - October 2004
Cingular 1998 - 2002
Skills
Server Support, Microsoft Servers, Microsoft Server Support, VMware, VMware Certified..., Disaster Recovery, HP Server Hardware, Dell PowerEdge Servers, Batch Programming, Active Directory..., Microsoft SQL Server, NetApp, Backup Solutions, Terminal Services, Application Servers, Barcode Technology, Barcode Scanners, Windows 7, Windows 7 Migration, Windows XP Pro, Windows Server, Windows Server 2008 R2, Windows Server 2003, File Servers, File/Folder Security, Best Practices, IT Security Best..., AdvantX, SIS, JD Edwards, VMware Infrastructure, VMware Workstation, HP Proliant, HP MSA2012FC, Vendor Management, Active Directory, 2008 R2, SDLC, Server Architecture, Operating Systems, System Deployment, VMware ESX, Hardware, Server Administration, Servers, Virtualization, Technical Support, Security, Troubleshooting
Education
University of North Texas 1995 — 1996
J.J. Pearce High School 1994 — 1995
Highland Technology Grp February 2009 - Present
Tripwire, Inc. 2005 - 2009
Cingular 2001 - 2005
Palmer Corp 1997 - 2001
Education
USC Marshall School of Business 1995 — 1997
Master of Business Administration (MBA)
University of San Diego 1992 — 1995
Communications
TEK Systems November 2010 - June 2013
Cingular May 1996 - June 2005
MCI Corporation January 1993 - August 1996
Skills
GSM, Switches, UMTS, Troubleshooting, Networking, Technical Support, RNC, Analysis, HLR, NOC, Cisco Technologies, Routers, TCP/IP, Servers, Unix
Education
University of Phoenix 1998 — 2000
Bachelor of Science (B.S.), Information Technology
AT&T July 2012 - Present
AT&T July 2007 - Present
Ericsson July 2006 - February 2007
Cingular May 2005 - October 2005
Gulf Stream Aerospace Corp February 2003 - May 2004
Gulf Stream Aerospace Corp February 2003 - May 2004
MCIWorldCom July 1997 - October 2000
MCIWorldCom July 1997 - October 2000
Sprint PCS April 1996 - July 1997
Sprint PCS April 1996 - July 1997
Education
University of North Texas 1979 — 1982
Bachelor of Science (B.Sc.), Computer Science
Subway 2011 - 2012
N.E.W. Customer Service Companies, Inc May 2008 - November 2008
Cingular June 2005 - April 2007
Kangaroo Express, an operating trade name of The Pantry, Inc. October 2004 - May 2005
Subway May 2000 - October 2004
Skills
Cashiering
Education
Ultimate Medical Academy 2012 — 2013
Medical Insurance Specialist/Medical Biller
south view senior high school
Swain Recovery Center November 2007 - Present
Cingular February 2006 - November 2007
Education
University of North Carolina at Asheville 2011 — 2013
Bachelor of Arts (BA), Mass Communication
University of North Carolina at Greensboro 1999 — 2003
Media Studies
City of Euless April 2006 - Present
Cingular March 2000 - March 2006
Cingular September 1999 - March 2000
City of Grapevine September 1997 - September 1999
City of Grapevine January 1996 - September 1997
Skills
Web Design, Web Development, Web Analytics, Video, Photoshop, Cable Television, PowerPoint, ASP.NET, jQuery, PHP, WordPress, Library Science, JavaScript, XML, Image Processing, SQL, Visual Basic
Education
University of North Texas 2002 — 2006
Master of Science (M.S.), Library and Information Science
University of North Texas 1997 — 1999
Bachelor of Science (B.S.), Business Computer Information Systems