Cingular Company
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Headquarters: Atlanta, Georgia, United States Number of employees: 75,000 (2015) Revenue: 73 billion USD (2016) Founder: AT&T Parent organizations: AT&T, AT&T Communications Subsidiaries: Alltel, AT&T Mexico, Leap Wireless,
Cingular List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Cingular. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Cingular Salaries. You can even request information on how much does Cingular pay if you want to. Learn about salaries, pros and cons of working for Cingular directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
883 Cingular employees in database. Find out everything there's to know about Cingular employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Cingular Employees
Amazon.com February 2010 - Present
Wyndham Vacation Ownership November 2006 - February 2010
Cingular June 2004 - November 2006
Cingular Wireless August 2003 - June 2004
Skills
Call Center, Customer Satisfaction, Team Leadership, Team Building, Operations Management, Risk Management, Program Management, Customer Retention, Forecasting, Product Management, Training, Performance Management, Budgets, Coaching, Change Management, Six Sigma, Strategic Planning, Business Analysis, E-commerce, Leadership Development, SharePoint, CRM, Talent Acquisition
Education
Central Washington University 1996 — 1999
BA
Farmers Insurance December 2014 - Present
Quanz Advanced Auto Care June 2010 - September 2014
Cingular April 2006 - October 2006
Skills
AutoCAD, Customer Service, Sales, Customer Satisfaction, Automotive, Microsoft Word, Negotiation, Sales Operations, Account Management, Microsoft Office, New Business Development, Troubleshooting, Product Development, Sales Management, Team Leadership, Vehicles, Project Management, Engineering, Leadership, Microsoft Excel
Education
The University of New Mexico - Robert O. Anderson School of Management 2011 — 2013
Bachelor of Business Administration (BBA), Entrepreneurship/Entrepreneurial Studies
Central New Mexico Community College 2003 — 2005
Associate's degree, Pre- Management
Baker Hughes March 2014 - Present
Baker Hughes February 2013 - March 2014
Little Sisters of the Poor May 2003 - October 2012
Cingular November 2000 - November 2002
Skills
Wireless, Budgets, Telecommunications, Wireless Networking, Troubleshooting, Windows, Testing, Billing Systems, Mobile Devices, Project Management, HTML, Networking, Microsoft Office, Program Management, Technical Writing, Fundraising, Vendor Management, Newsletters, Event Management, Process Improvement, Event Planning, SharePoint, Contract Negotiation, Project Planning, Training, Management, SAP, Software Documentation, Integration
Education
Cleveland State University 2003 — 2005
Applied Communication Methodology
University of Toledo 1996 — 2000
Bachelor of Arts, Communications and Public Relations
Pyramyd Air August 2009 - January 2013
Cingular October 2006 - May 2007
Skills
Computer Repair, Computer Network..., Humility, Customer Service, Effective Communication..., Microsoft Office, XP/Vista/7, OS X, Outlook, Sales, Marketing, Team Leadership, Microsoft Excel, PowerPoint, Android SDK, SharePoint, Cisco Technologies, Cellular Communications, VoIP
Education
University of Phoenix 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Network and System Administration/Administrator, 3.2
Cuyahoga Community College 2010 — 2011
Networking Software Technology, IT; Telecommunications
Shaker Heights High Scool 2000 — 2004
High School Diploma
ICAP August 2008 - Present
Union County College 2003 - 2005
Cingular 2001 - 2003
MCI 2000 - 2001
Skills
Windows 7, Active Directory, Troubleshooting, Windows 10, Disaster Recovery, Microsoft Office, Networking, TCP/IP, Help Desk Support, Telecommunications, Management, VPN, Outlook, Customer Service, Network Administration, Blackberry Enterprise..., System Administration, Microsoft Exchange, Microsoft Excel, Software Documentation, XP, RSA SecurID, Windows XP, Access, Database Administration, Good For Enterprise, Skype for Business, Lync
Education
Kean University 2005 — 2007
Bachelor of Arts, Psychology
Union County College 2003 — 2005
Associate, Business Adminstration
DeVry University 1998 — 2000
Associate, Telecommunications
Best Buy October 2014 - Present
Best Buy October 2013 - October 2014
AT&T Mobility October 2010 - May 2013
Dish Network September 2008 - August 2009
Cingular September 2006 - July 2007
Skills
Wireless, Telecommunications, Direct Sales, Customer Retention, Mobile Devices, Cellular Communications, Troubleshooting, Internet Troubleshooting, Satellite TV, Technical Support, Customer Service, Customer Support, Long-term Customer..., Small Business IT..., Smartphones, Information Security, Information Technology, Telecommunications..., Third Party Billing, Billing Services, Mac OS, Windows, Windows Phone, Linux Desktop, Android, iOS, Blackberry, Symbian, Microsoft Office, iWork, Remote Troubleshooting, Fine Art, Hacking, Ethical Hacker, Penetration Testing, Orchestral Music, Music, Customer Education, Peer Tutoring, Peer Support, Computer Security, Solution Selling
Education
Metropolitan State University of Denver 2005 — 2007
Community College of Aurora
Perfectly Posh July 2014 - Present
Grace Episcopal Church May 2014 - Present
White & Associates September 2013 - December 2013
The CityGate at Dyersburg January 2008 - November 2012
Here's Hope Counseling April 2012 - September 2012
Whitefield Assembly of God May 2006 - October 2007
Cingular September 2003 - October 2005
Skills
Secretarial Skills, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Accounts Receivable, Accounts Payable, Customer Service, Store Management, Sales, Inventory Management, Small Group Counseling, Telephone Skills, Administrative..., Spreadsheets, Leadership, Administrative...
Education
Colorado Christian University
Psychology
University of South Dakota 1991 — 1993
Nursing
Cablevision April 2011 - Present
Comcast Cable January 2008 - December 2010
AT&T June 2007 - October 2007
T-Mobile October 2006 - May 2007
Cingular January 2006 - April 2006
DIRECTV May 2004 - September 2005
Time Warner Cable July 2003 - April 2004
RCN January 2001 - June 2003
RCN November 1999 - December 2000
Skills
Integration, RF, T1, DS3, Telephony, Local Area Network, WiFi, Cabling, Cat5e, Coax, T-Berd, UMTS, Node B, Routing, Harness, Patch Panels, Inside Plant, Cat 3, Licensed to Sell..., Licensed Life Insurance..., Optical Fiber, Cables
Education
CUNY Medgar Evers College
Education
Caradigm July 2012 - Present
Microsoft August 2008 - July 2012
Expedia.com March 2007 - August 2008
Beauty.com December 2005 - July 2006
drugstore.com 2005 - 2006
Cingular April 2004 - November 2005
BelloMano Premium Soaps and Gifts. June 2002 - December 2004
Microsoft January 2001 - August 2004
50 Percent Grey April 2000 - June 2003
CVS.com February 2000 - June 2001
Skills
Graphic Design, User Experience, Illustration, Graphics, Flash, Product Design, Usability Testing, Information Architecture, E-commerce, User Interface, Interaction Design, Visual Design, InDesign, User Interface Design, Branding & Identity, User-centered Design
Education
Western Washington University 1993 — 1998
Bachelor of Science (BS), Industrial and Product Design
Edmonds Community College 2001 — 2002
Associate's degree
Washington State University 1999 — 2000
General
Air Centers of Florida 2014 - Present
Air Centers of Florida April 2013 - June 2014
Florida Hospital Tampa February 2012 - May 2012
Lee County Clerk of Courts August 2007 - May 2008
Cingular January 2005 - December 2006
SunTrust Bank June 2004 - November 2004
Skills
Computer Hardware..., Microsoft Office, Windows 7, Communication Skills, Software Installation, Retail Banking, Medical Records, Customer Service, Commission Work, Telephone Skills, Mobile Devices, Document Imaging, Data Entry, Microsoft Office 2007, Network Administration
Education
Hillsborough Community College 2012 — 2014
Associate of Science (A.S.), Network and System Administration/Administrator
D G Erwin Technical Center 2011 — 2012
Applied Technology Diploma, Medical Insurance Specialist/Medical Biller
USDA-NIFA-NNF May 2011 - Present
DISA August 2008 - Present
US Army March 2005 - Present
IAP Worldwide Services August 2009 - May 2011
Cingular July 2001 - March 2003
Skills
Public Policy, Government, Grants, Policy, Program Evaluation, Community Outreach, Grant Writing, Policy Analysis, Research, International..., Program Development, Nonprofits
Education
Oakwood College 1999 — 2001
Bachelor of Arts (B.A.), History
College of Central Florida 1996 — 1999
Associate of Science (A.S.), Biology/Biological Sciences, General
Apple June 2015 - Present
Security Industry Specialists, Inc. August 2013 - June 2015
Security Industry Specialists, Inc. September 2010 - August 2013
Express Employment Professionals August 2008 - January 2009
NYK Line June 2006 - November 2007
Cingular August 2004 - July 2006
Computer Recycling Company - Small Business September 2003 - August 2004
Mobile Telesys July 2001 - February 2002
Skills
Customer Service, Leadership, Sales, Team Leadership, Public Relations, Security Management, Communication, Security Operations, Social Networking, Security, Leadership Development, Microsoft Office, Microsoft Word, SEO, Social Media Marketing, B2B, Microsoft Excel, Photoshop, Networking, Graphic Design, Web Design, PowerPoint, Marketing Communications, Illustrator, Corporate Communications, Corporate Security, Training, Team Building, Project Management, salesforce
Education
California State University-East Bay 2011 — 2015
Bachelor of Science (BS), Business Administration - Marketing Management and Corporate Management
De Anza College 2008 — 2015
Associate’s Degree, Business Administration and Management, General
Cerritos College 2000 — 2005
Associate’s Degree, Business Administration and Management, General
Linedata August 2015 - Present
eCornell December 2012 - July 2015
Solomon Page Group (Client: TIAA-CREF / Envisage) August 2010 - November 2012
Verizon January 2008 - July 2010
Intersections Inc. January 2005 - May 2007
Cingular 2000 - 2004
MicroAge 1998 - 2000
American Management Systems August 1997 - October 1998
Skills
SDLC, Program Management, Software Project..., Requirements Analysis, Business Analysis, Vendor Management, Project Management, Agile Methodologies, Process Improvement, IT Strategy, Visio, PMP, PMO, Management Consulting, Requirements Gathering, Project Planning, Business Requirements, Change Management, Scrum, Software Development, Telecommunications, Cross-functional Team..., Business Process..., Business Process, Management, Software Documentation, Leadership, Analysis, SaaS, Integration, Strategic Planning, Risk Management, Project Portfolio..., CRM
Education
Clarkson University 1993 — 1997
BS, Engineering Management
Syracuse University (Madrid) 1995 — 1995
Summer Abroad, Spanish Language and Literature
Christian Brothers Academy 1989 — 1993
Regents Diploma
Asurion May 2008 - Present
JGJC Communications April 2007 - May 2008
AT&T February 2005 - March 2007
Cingular December 2002 - February 2005
JGJC Communications December 2001 - December 2002
Eircell - Vodafone Ireland November 1998 - December 2001
AT&T - Unisource 1997 - 1998
AT&T 1993 - 1997
AT&T 1985 - 1993
Skills
Telecommunications, Product Management, Cross-functional Team..., Product Marketing, Strategic Partnerships, Mobile Devices, Wireless, Vendor Management, Account Management, Strategic Planning, Customer Experience, Call Center, Competitive Analysis, Solution Selling, Program Management, Managed Services, Go-to-market Strategy, New Business Development, Sales Management, Customer Retention, Leadership, Call Centers, Management, Sales, Strategy, Enterprise Software, Forecasting, Product Development, P&L Management
Education
Reiki Membership Association 2015 — 2015
Reiki II Certification
YogaDharma 2012 — 2013
Yoga Teacher Certification, Yogadharma 300- Hour Yoga Teacher Training, Yoga
Fairleigh Dickinson University 1987 — 1990
MBA, Marketing
CHUBB Institute of Computer Technology 1981 — 1982
Computer Programming Certification, COBOL, Fortran
Montclair State University 1973 — 1976
Bachelor of Science, Business Management, Marketing
Badbatical December 2014 - Present
AT&T Mobility July 2011 - December 2014
AT&T February 2010 - July 2011
Cingular March 2004 - February 2010
AT&T Wireless 1999 - 2004
AT&T Wireless McCaw Cellular One 1995 - 1999
Skills
Metric Development, Wireless, Data Mining, Telecommunications, Big Data Analytics, SQL, Dashboard Metrics, Business Intelligence, Big Data, T-SQL, PL/SQL, Microsoft Excel, ETL, Cellular Communications, LTE, UMTS, Integration, Network Design, 4G, GSM, 3G, CDMA, IP, RF Engineering, VoIP, Computer Network..., Troubleshooting, MySQL, Teradata SQL, SQL Server Management..., Perl, Visual Basic, Toad, Access, Python, Optima, Pascal, Performance Metrics, Mobile Devices, Networking, Testing, Vendor Management, Wireless Networking, Git
Education
Sewanee-The University of the South
BA, East Asian Studies
DeVry University Phoenix, AZ
BS, Electronics Engineering Technology
Apple February 2015 - Present
AT&T Mobility June 2012 - January 2015
AT&T Mobility April 2011 - May 2012
AT&T March 2008 - April 2011
Cingular Wireless January 2005 - March 2008
Cingular December 2003 - December 2005
AT&T Wireless 2001 - 2003
Skills
Wireless, Direct Sales, Telecommunications, Account Management, Sales Operations, Sales Management, Customer Experience, Mobile Devices, Customer Service, Training, Project Management, Customer Retention, Solution Selling, Sales, Customer Satisfaction, Management, Sales Process, Leadership, Retail, Cross-functional Team..., Strategy, Product Management
Education
Central Washington University
Bachelor of Arts (B.A.), Law and Justice, Psychology
Western Washington University
2020 Companies April 2014 - Present
WRMN April 2004 - Present
AT&T Mobility November 1997 - March 2014
Security Finanacial Group 2003 - 2004
Cingular 2000 - 2001
CellularOne, Inc. 1997 - 2000
Skills
Account Management, Broadcast, Copywriting, Customer Service, Facebook, Management, Media Relations, Microsoft Office, Public Relations, Radio, Radio Broadcasting, Sales, Social Media, Social Media Marketing, Direct Sales, Sales Operations
Education
Elgin Community College 1990 — 1991
N/A
University of Illinois at Urbana-Champaign 1988 — 1989
N/A
MSI Credit Solutions June 2014 - Present
Wingspan Portfolio Advisors October 2013 - March 2014
Bank of America July 2007 - September 2013
Sheldon Robinson Homes February 2003 - June 2007
Cingular November 1998 - December 2002
Skills
Management, Sales, Customer Service, Leadership, Team Building, Banking, Process Improvement, Training, Coaching, Leadership Development, Strategic Planning, Team Leadership, Microsoft Office, PowerPoint, Change Management, Microsoft Excel, Project Management, Public Speaking, Performance Management, Organizational..., Credit Consultant, Servant Leadership
Education
Fort Valley State University 1986 — 1989
some college credits
DeVry University-Texas
some credit, Telecommunications Engineering
SunTrust Bank June 2014 - Present
Wells Fargo Bank April 2011 - May 2014
Wells Fargo Bank September 2006 - April 2011
Cingular February 2005 - October 2005
Skills
Loans, Credit, Consumer Lending, Mortgage Lending, Small Business Lending, Loan Origination, Banking, Commercial Lending, Cross Selling, Lines Of Credit, Credit Analysis, Mortgage Banking, Commercial Banking, Retail Banking, Relationship Management, Underwriting, Refinance, Deposits, Cash Management, Credit Cards, Branch Management, Financial Analysis, Home Equity Loans, Merchant Services, Loan Servicing, Loss Mitigation, Sales, Financial Services, Branch Banking, Sales Management, Customer Satisfaction, Funding, Banking Relationships, Finance, Payments, Operational Risk, Operational Risk..., Customer Service, Teller Operations, SBA
Education
Cayuga County Community College 2004 — 2004
Communications
AT&T August 2014 - Present
AT&T Mobility September 2008 - August 2014
Verizon 2006 - 2008
Cingular 2003 - 2006
Skills
Sales, Management, Direct Sales, Wireless, Telecommunications, Customer Experience, Mobile Devices, Mobile Technology, Networking, Team Leadership, Mobile Communications, Broadband, M2M, 4G, IP, GSM, Leadership, LTE
Education
Columbia Southern University 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Clark Atlanta University 1997 — 1999
Bachelor of Science (B.S.), Psychology
Tele-Acoustics January 2001 - Present
Cingular January 2000 - January 2002
Skills
Direct Sales, Microsoft Office, Customer Satisfaction, Customer Service, Sales Management, New Business Development, Sales, Team Building, Healthcare, Product Launch, Medical Devices, Strategic Planning
Education
DeVry University 2011 — 2014
Bachelor of Science (BS), Business Administration and Management, General
DeVry University 2009 — 2013
Bachelor, Business Management
Brevard Community College 2007 — 2009
AA, General
UHealth Solutions March 2014 - Present
AT&T January 2010 - September 2012
Cingular November 2002 - January 2010
Cellular One February 1997 - November 2002
Cellular One April 1995 - February 1997
Skills
HTML, Crystal Reports, Dreamweaver, SQL, XML, PL/SQL, Oracle, TOAD for Oracle, Microsoft Excel, Excel Pivot, Access, PowerPoint, ColdFusion, Analysis, Data Warehousing, Microsoft SQL Server, Testing, Databases, Quality Assurance, Integration, Requirements Analysis, MS Project, Business Analysis, Change Management, Toad, Windows, Leadership, Data Analysis
Education
Lesley College
Organizational Dynamics
Massasoit Community College
Electrical and Electronics Engineering
Clark University 2000 — 2001
OCP Certification, Oracle 9i Certification
ManpowerGroup July 2013 - Present
ManpowerGroup February 2008 - Present
ManpowerGroup February 2008 - June 2013
Sallie Mae March 2001 - February 2008
Cingular March 1996 - March 2001
Skills
Recruiting, Technical Recruiting, Talent Acquisition, Temporary Staffing, Sourcing, Executive Search, Applicant Tracking..., Human Resources, Staffing Services, Employee Relations, Talent Management, Project Management, Relationship Management, Process Improvement, Management, Call Centers, Service Delivery, Operations Management, Vendor Management, Performance Management, Telecommunications, Outsourcing, Contact Centers, Customer Retention, Hiring, Workforce Management, Business Analysis, Customer Experience, Help Desk Support, BPO, Sales, Program Management, CRM, Temporary Placement, Training, Coaching, Account Management, Team Management, Process Scheduler, Employee Engagement, Soft Skills, Troubleshooting, Access, Outlook, Building Relationships, RPO, Inbound Marketing, Workforce Planning
Education
City College of San Francisco 1984 — 1986
Bovino Consulting Group March 2015 - Present
Washington State Department of Revenue April 2014 - January 2015
Washington State Department of Employment Security September 2013 - March 2014
Kavadias Accounting June 2013 - September 2013
Eastern Washington University 2011 - 2013
Fred Meyer October 2009 - January 2011
H&R block October 2006 - April 2007
cingular April 2005 - September 2006
social security July 2005 - September 2005
Skills
Financial Accounting, Cost Accounting, Cost Management, Sales, Marketing, Capital Budgeting, Investments, Corporate Tax, Tax Accounting, Auditing Standards, US GAAP, IFRS, Banking, Inventory Management, Negotiation, Databases, Oracle, QuickBooks, Great Plains Software, Hyperion Enterprise, Microsoft Office, Payroll, Accounts Receivable, Accounts Payable, Accounting
Education
Eastern Washington University 2010 — 2012
Bachelor of Business Administration (B.B.A.), Accounting, 3.67
Whitworth University 2007 — 2009
undergrad, accounting
Ferris High school 2003 — 2007
Apple September 2014 - Present
AT&T June 2014 - September 2014
AT&T March 2003 - June 2014
Northside Christian Church October 2008 - September 2011
Cingular October 2000 - March 2003
Skills
Customer Service, Small Group, Ministering, Call Centers, Customer Experience, Telecommunications, Direct Sales, Telephone Skills, Telephony, DSL, Team Leadership, Sales, VoIP, Wireless
Education
Liberty Univeristy 2012 — 2014
Bachelor of Science (B.S.), Religion/Religious Studies
Cincinnati Christian University 2010 — 2011
N/A, Biblical Studies
Culligan International Company July 2015 - Present
LifeSouth Community Blood Centers September 2014 - June 2015
RideNow Powersports June 2014 - September 2014
Culligan International May 2006 - June 2014
Sprint Nextel October 2002 - May 2006
Cingular January 2001 - October 2002
Skills
Sales Management, Sales, Sales Rep Training, Water Treatment, Schedules, Payroll, Cellular Communications, Marketing, Marketing Strategy, Customer Satisfaction
Education
Florida Community College at Jacksonville 2004 — 2008
Associate of Arts (AA), Medicine
College of Central Florida 1999 — 2001
Associate of Arts (AA), Medicine
Belleview High School 1996 — 1999
diploma, Fine/Studio Arts, General
Cintas September 2013 - Present
Cintas November 2012 - August 2013
Hunter Business Systems February 2012 - October 2012
HMD Landscaping July 2009 - January 2012
Board of Education September 2004 - June 2009
Cingular December 2001 - August 2002
Skills
Customer Service, Cold Calling, Account Management, Coaching, Solution Selling, Sales Process
Education
East Stroudsburg University of Pennsylvania 1999 — 2004
Bachelor's Degree of Science in Special Education, Education
Bank of America February 2015 - Present
Department of Veterans Affairs August 2013 - December 2014
PayPal January 2013 - July 2013
TMG Health April 2012 - December 2012
Bank of America June 2009 - March 2012
SuperMedia LLC January 2006 - May 2009
Cingular January 2005 - January 2006
Texas Instruments April 2004 - January 2005
Ford Motor Company May 2003 - March 2004
BizAid November 2002 - April 2003
Skills
Web Services, SOA, Weblogic, JSP, JDBC, Tomcat, Websphere, Java Enterprise Edition, Maven, Microsoft SQL Server, Data Warehousing, Oracle, XML, UML, Visio, ESB, EJB, Enterprise Architecture, Hibernate, JMS, Spring, SOAP, PL/SQL, SDLC, JBoss Application Server, Struts, Servlets, Ant, DB2, WebSphere, Spring Framework
Education
Osmania University 1996 — 1999
Bachelor of Engineering (B.E.)
Chaitanya Bharathi Institute Of Technology
AARP October 2009 - February 2013
Booz Allen Hamilton November 2011 - October 2012
CACI International Inc March 2009 - October 2009
Pacific Gas and Electric Company February 2007 - February 2009
Cingular March 2006 - February 2007
Northrop Grumman Corporation February 2005 - March 2006
Washington Mutual September 2003 - June 2005
Education
Carnegie Mellon University 1998 — 1999
MISM, Management Information Systems
Morehouse College 1994 — 1998
B.A., Business Administration
IBM September 2015 - Present
Oakwood Systems Group November 2014 - September 2015
IBM December 2012 - April 2014
THE LENAHAN GROUP, LLC November 2005 - November 2012
Blue Ribbon Roofing & Siding 2005 - November 2012
Cingular Wireless May 2005 - November 2005
Cingular November 2002 - May 2005
Cingular May 2000 - November 2002
USatWork.com December 1999 - May 2000
Lexmark June 1999 - December 1999
Skills
P&L Management, Sales Management, Strategic Planning, Contract Negotiation, Budgeting, Forecasting, Consultative Selling, Building Materials, New Business Development, Customer Relations, Negotiation, Construction, Contractors, Budgets, Strategy, Business Development, Sales Operations, Solution Selling, Account Management, Sales, Management, Leadership, Marketing, Customer Service, Purchasing, Selling, Sales Process, Marketing Strategy, Cloud Computing, Direct Sales, B2B, Enterprise Software
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1999 — 2002
Master of Business Administration (M.B.A.)
Villanova University 1991 — 1995
Bachelor of Science (B.S.)
AT&T December 1986 - Present
Cingular September 1996 - December 2005
Skills
Mobile Devices, Telecommunications, Data Warehousing, Strategy, Integration, Teradata, Vendor Management, Wireless, Program Management, Project Planning
Education
Clemson University 1981 — 1986
Bachelor of Science (BS), Economics
Apple February 2012 - Present
HP / Palm June 2008 - February 2012
AT&T Mobility September 2001 - June 2008
Cingular May 2005 - October 2006
AT&T Wireless Services September 2003 - May 2005
AT&T Wireless 2000 - 2002
Skills
Mobile Devices, Mobile Technology, Sales Management, Wireless, Telecommunications, Direct Sales, Sales Operations, Channel, Solution Selling, Account Management, Cellular Communications, Customer Experience, Sales Process, Customer Retention, Customer Satisfaction, B2B, Cross-functional Team..., Customer Service, Retail, Sales, Training, Strategic Planning, Management, Product Launch, Selling
Education
Capella University 2006 — 2008
BA, Business
Heald College 1999 — 2000
AA, Business
GTECH S.p.A. August 2013 - Present
Wireless Advocates March 2013 - August 2013
Arch Telecom August 2011 - March 2013
Flextronics/RTS January 2010 - August 2011
Staples October 2009 - January 2010
T-Mobile July 2004 - October 2009
Cingular January 2001 - January 2004
Skills
Sales Management, Recruiting, Sales Operations, Management, Leadership, Human Resources, Retail, Sales, Coaching, Team Leadership, Merchandising, Training, Forecasting, Direct Sales, Wireless, Customer Service, Store Management, Employee Training, Profit, Customer Satisfaction, Telecommunications, Account Management, Inventory Management, Customer Retention, Team Building, Operations Management, Selling, Sales Process, B2B, Customer Experience
Education
DeVry University
Wawa December 2014 - Present
BeNvid'd Photography 2013 - Present
JT'S BBQ & Catering May 2008 - Present
HARBOR FREIGHT TOOLS INC. March 2012 - May 2013
RIGHT WIN MARKETING January 2008 - April 2011
T-Mobile October 2009 - January 2010
Big Lots January 2008 - May 2009
DHC Music Publishing Inc December 2004 - March 2008
Safety Pass Alliance (SPA) April 2004 - December 2004
Cingular August 2002 - February 2004
Skills
Writing, Microsoft Word, Microsoft Office, Social Media, Project Management, Microsoft Excel, Android, Promotions, Customer Service, Small Business, Windows, Creative Writing, Creative Writer, Digital Photography, Portrait Photography, Advertising, Recruiting, Team Building, Sales, Training, Management, Human Resources
Education
Essex County College 2009 — 2010
Certificate, Office Administration
Los Angeles Valley College 2003 — 2004
Certficate, Photography/Administration
Spark::red January 2014 - Present
AT&T March 2007 - January 2014
Microsoft March 2006 - March 2007
Cingular September 2004 - March 2006
AboveNet July 2002 - May 2005
Lucent Network Care Professional Services August 2000 - October 2001
Luminant Worldwide November 1997 - August 2001
Go2Net May 1997 - September 1997
Microsoft March 1997 - May 1997
Happy Puppy Games May 1996 - March 1997
Skills
IT Management, Systems Architecture, Unix, Bash, TCP/IP, Program Management, Operating Budgets, Contract Management, Security, Load Balancing, Application Hosting, Shell Scripting, Contract Negotiation, Nagios, Scripting, Performance Management, Team Management, Cisco Technologies, BGP, Keynote, Hosting, Performance Tuning, Firewalls, Servers, Team Building, Information Architecture, Team Leadership, F5 BigIP, Computer Security, DNS, Network Architecture, Solaris, Oracle Application..., SiteScope, CA Clarity, ATG Commerce, Unix Shell Scripting, Apache, PCI DSS, ATG, PII, Routers, IP, System Architecture, Troubleshooting, Strategic Planning, Strategic Partnerships, Operations Management, Leadership Development, Switches
Education
Dartmouth College 1993 — 1994
Kelso High School 1990 — 1992
Sprint July 2012 - Present
Sprint January 2011 - July 2012
Sprint August 2006 - January 2011
Wyndham Worldwide February 2004 - August 2006
Cingular October 2003 - February 2004
CIGNA Healthcare August 1998 - May 2003
Skills
Project Management, Workflow Management, Balanced Scorecard, Scorecard Management, Microsoft Office, Financial Analysis, SQL, Project Planning, Business Analysis, Telecommunications, Human Relations, Editing, Technical Training, Operations Management, Call Center, Workforce Management, Product Reviews, Access, Excel, Call Centers, Team Building, Sales Operations, Strategic Consulting, Strategic Planning, Performance Management, Microsoft Excel, Management, Wireless, Leadership, Process Improvement, Program Management, Strategy, Google Apps for Work
Education
King University 2013 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General, 4.0
East Tennessee State University 2003 — 2005
Bachelor of Science (B.S.), Organizational Leadership
Northeast State Community College 1994 — 1997
Associate of Science (A.S.), Business Management
GlobalSource IT April 2005 - Present
PurpleSquirrel IT February 2013 - February 2015
Cingular September 2003 - March 2005
Skills
Recruiting, SAP, Oracle E-Business Suite, PeopleSoft, ERP, Sourcing, Negotiation, Networking, Building Relationships, Mentoring, Talent Acquisition, Temporary Placement, Resource Management, Business Analysis, Contract Recruitment, Sales, CRM, IT Recruitment, SAP Netweaver, SAP R/3, Project Management, Process Improvement, Technical Recruiting, Human Resources, SDLC, Leadership, Business Process, SAP ERP, Staff Augmentation, Screening, Internet Recruiting, Business Intelligence, ABAP, Staffing Services, Screening Resumes, Applicant Tracking..., Information Technology, Vendor Management, Consulting, Interviews, SAP HR, Benefits Negotiation, Onboarding, Business Objects, HRIS, SAP Implementation, Permanent Placement, Search, College Recruiting, Cold Calling
Education
Carroll College 2000 — 2006
Bachelor of Science, Criminal Justice / Business Administration
AT&T August 2010 - Present
AT&T Mobility 2007 - 2010
Cingular 2005 - 2007
ACCION USA August 2002 - October 2005
Skills
Account Management, Advertising, Digital Marketing, Direct Marketing, Integrated Marketing, Management, Marketing, Marketing Communications, Marketing Strategy, Mobile Devices, Product Development, Product Management, Product Marketing, Publicity, Social Media Marketing, Strategic Partnerships, Telecommunications, Cross-functional Team..., Email Marketing
Education
Colegio de Estudios Superiores de Administración
University of Florida - Warrington College of Business Administration
Holland America Line June 2007 - Present
ATT June 2000 - June 2007
Cingular 2005 - 2007
AT&T 2000 - 2007
Cingular Wireless 1998 - 2007
US Navy September 1977 - September 1997
Skills
Database Administration, Windows, Software Development, Oracle, RMAN, Databases, AIX, Shell Scripting, Data Guard, Software Project..., SDLC, VMware, Operating Systems, Oracle Enterprise..., Microsoft SQL Server, Enterprise Architecture, Solaris, Disaster Recovery, Programming, Database Design, System Administration, Linux, High Availability, IT Management, Agile Methodologies, Unix, Troubleshooting, Solution Selling, ETL, Requirements Analysis, Web Design, SQL Tuning, Virtualization, Data Warehousing, PL/SQL, Performance Tuning, Windows Server, Integration, Data Center, ITIL, Grid Computing, Oracle Application..., Unix Shell Scripting
Education
Chapman University 1983 — 1988
Squarespace January 2010 - Present
Dempsey Design July 2009 - Present
Firefly - Creative January 2004 - July 2009
Cingular February 2003 - December 2003
Skills
Dreamweaver, Blogging, Illustrator, InDesign, Social Media, Graphic Design, Social Media Marketing, Web Design, Photoshop, Fundraising, OS X, Public Relations, HTML, Social Networking, CSS, Marketing
Education
Eastern Washington University 2001 — 2003
Computer Multimedia Programming
Kent State University July 2013 - Present
HLW Rental 2004 - Present
JMichael Photography May 2002 - Present
Various Community Service Organizations 1995 - Present
Mercy Medical Center, Canton, Ohio June 2011 - July 2013
Summa Health System February 2002 - June 2011
Coleman Professional Services Inc May 2007 - March 2010
Wood Kortright Funeral Home 2000 - 2004
Cingular 2000 - 2003
Stogies, The Ravenna Cigar Company, Inc. 1999 - 2002
Skills
Training, HIPAA, Cpr Certified, First Aid, FMLA, COBRA, Prevention, Healthcare, Customer Service, Public Speaking, Event Planning, Non-profits, Fundraising, Team Building, Outlook
Education
Aztec Online Continuing Education 2011 — 2011
Certificates, Workplace Readiness
Kent State Stark - Corporate University 2011 — 2011
Certification, Event Planning for the Executive Assistant
Cuyahoga Community College 2010 — 2011
Certification, Executive Assistant Certification
Kent State University 1984 — 1985
English
Field Local School 1980 — 1984
HSD, English
School of Life
Life
Keller Williams Realty October 2011 - Present
AT&T Mobility May 2009 - Present
Real Living, Greg Garrett February 2011 - October 2011
Greg Garrett GMAC Real Estate January 2010 - February 2011
AT&T Mobility October 2004 - May 2009
Cingular May 2000 - October 2004
Operator Service Company July 1999 - June 2000
Skills
Real Estate, Quality Assurance, Sellers, Quality Systems, Wireless, Quality Management, Telecommunications, Auditing, Customer Service, Residential, Selling, Process Improvement, Buying, Deployment, Testing, Realty, Requirements Analysis, Negotiation, Contract Negotiation, Billing, Compliance, Analysis, Purchase, Metrics, Planning, Documentation, Customer Relations, Budgeting, Microsoft Office, Problem Solving, Cost, Customer Satisfaction
Education
Dallas Baptist University 2003 — 2004
South Plains College 2000 — 2001
TMP Worldwide July 2012 - Present
EasyLink Services April 2011 - July 2012
Georgia Southern University April 2009 - October 2010
Go2IT Group August 2008 - December 2008
Cape Fear Valley Health System January 2007 - February 2008
Cingular January 2006 - January 2007
Skills
HTML, PHP, SQL, Dreamweaver, MySQL, PL/SQL, Business Objects, Windows, Operating Systems, Networking, Network Administration, Oracle, XP, Visual Basic, Windows Server, VMware, Visio, Troubleshooting, Servers, Leadership, Microsoft Office, Active Directory, Access, Microsoft Excel, Java, Customer Service, Software Installation, DNS, Project Management, Databases, Technical Support, System Administration
Education
Colorado Technical University 2006 — 2010
MS, Information Systems Security
Fayetteville State University 2001 — 2005
BS, Computer Science Minor in Mathematics
Statesboro High School
Statesboro High School
ASAP Staffing May 2010 - January 2012
Home Depot November 2009 - March 2010
AT&T September 2009 - October 2009
AT&T Mobility April 2007 - April 2009
Georgia Dept Human Resources Office of Information Technology October 2005 - March 2007
Unisys September 2003 - April 2005
Cingular 2000 - 2002
Worldcom 1999 - 2000
UPS 1999 - 1999
ACS Systems assigned Hewlett Packard 1999 - 1999
Education
University of New Orleans 1988 — 1988
Fairleigh Dickinson University 1986 — 1988
Wayne State University 1969 — 1971
M.L.S.
Northwestern University 1964 — 1968
B. A.
Clara Barton Junior High School
Toptech Systems June 2014 - Present
Toptech Systems May 2012 - June 2014
Toptech Systems September 2009 - June 2012
Toptech Systems May 2007 - August 2010
Toptech Systems July 2006 - April 2007
Cingular October 2000 - July 2006
Cingular Wireless 2004 - 2005
AT&T Wireless 2001 - 2005
Skills
Software Project..., Project Management, Management, Business Analysis, Project Planning, Process Improvement, SDLC, Requirements Analysis, Budgets, Change Management, Leadership, PMO, PMP, Program Management, Software Documentation, Team Building, Troubleshooting, Quality Assurance, Vendor Management
Education
Embry-Riddle Aeronautical University 1997 — 2000
cv
Cox Communications 2014 - 2015
Walt Disney Parks & Resorts 2010 - 2014
Highmark Inc 2007 - 2010
Consultant 2006 - 2010
Heifer International October 2006 - October 2007
Humana October 2004 - October 2005
Cingular 2000 - 2004
Skills
Diversity & Inclusion, Strategy, Corporate Communications, Talent Management, Leadership, Talent Acquisition, Leadership Development, Business Strategy, Management, Personnel Management, Consulting, Employee Relations, Recruiting, Organizational..., Employee Engagement, Internal Communications, Employer Branding, Performance Management, Entrepreneurship, Employee Benefits
Education
Chatham College 2008 — 2010
MBA, Business Administration and Management
Linkage
The University of Georgia
Bachelor of Business Administration (BBA), Finance, General
Cingular 2000 - 2005
NTELOS 1998 - 2000
Skills
Wireless, Sales Operations, Direct Sales, Telecommunications, Retail, Customer Service, Marketing Strategy, New Business Development
Education
Christopher Newport University 1993 — 1995
Bachelor's Degree, Business Administration and Marketing
AIG American General August 2004 - Present
AIG SunAmerica August 2004 - Present
Cingular January 1994 - September 2001
Skills
Insurance, Brokers, Risk Management, Process Improvement, Business Analysis, Vendor Management, Customer Service, Fixed Annuities, Life Insurance, Investments, Management, Underwriting, Mutual Funds
Education
DeVry University-Texas 2009 — 2013
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Massey Business College 1990 — 1992
Associate of Science (AS), Accounting and Business/Management
TravelClick September 2013 - Present
VBSSi 2008 - Present
Internap February 2009 - August 2013
GTA/ITIS 2009 - 2009
S&H Solutions November 2006 - December 2008
Cingular 2006 - 2006
H&M 2001 - 2006
Hennes & Mauritz 2001 - 2006
United Nations October 1998 - September 2001
Skills
Cisco Technologies, Remote Access, WAN, Network Migration, Technical Support, DNS, Network Architecture, VPN, Windows, Disaster Recovery, VoIP, Virtualization, Perl, Data Center, Linux, IP, Apache, Network Security, Troubleshooting
Education
City University of New York City College 1997 — 1998
N/A
Crown Castle February 2012 - Present
Powder River Development LLC 2009 - 2011
Clearwire 2009 - 2010
Glotel 2008 - 2008
Baran Telecom 2007 - 2008
Cingular August 2003 - December 2005
Velocita Wireless 2003 - 2005
verizon wireless 2000 - 2001
verizon wireless 1992 - 2001
Skills
Auditing, Site Acquisition, Project Planning, Telecommunications, Real Estate, Construction, Contract Management, 4G, Customer Service, LTE, CDMA, UMTS, Team Building, Contract Negotiation, Program Management, Wireless, Cellular Communications, Negotiation, Project Management, Vendor Management, 3G, Fiber Optics, GSM, Optical Fiber, T1, Wireless Networking
Education
Fairleigh Dickinson University
Bachelor of Arts (B.A.), Sociology
AutoNation March 2006 - Present
Cingular June 2002 - March 2006
Department of Corrections February 1998 - May 2002
Volusia County Schools July 1993 - August 1997
Private Industry Council April 1990 - June 1993
Federated Department Stores July 1985 - March 1993
Education
Davidson 1980 — 1983
Education, History
Davidson College 1980 — 1983
History, History/pre-law
United States Air Force October 2014 - Present
United States Air Force September 2009 - September 2014
Sears Holdings Corporation November 2009 - September 2012
United States Air Force September 2006 - June 2009
Cingular July 2006 - September 2006
Convergys May 2006 - July 2006
Target April 2004 - July 2006
Skills
Physical Security, Asset Protection, Security Clearance, Interrogation, Surveillance, Security Management, Private Investigations, Security Operations, Enforcement, Weapons, Emergency Management, Loss Prevention, Executive Protection, Firearms, Crisis Management, Investigation, Military Operations, Military, Military Experience, Microsoft Word, PowerPoint, Excels, Outlook, Apple Safari, iMovie, Canon DSLR, Photoshop, Dog Training, Dog Aggression, Explosives Detection, Intrusion Detection, Federal Law Enforcement, Report Development, Tax, Entrepreneurship, Customer Service, Food Service Sanitation, Force Protection, Narcotics, Computer Security, Criminal Investigations, Claim Investigation, Law Enforcement, Microsoft Excel
Education
University of Maryland University College 2013 — 2015
Bachelor's Degree, Computer and Information Systems Security/Information Assurance
Community College of the Air Force 2009 — 2014
Associate's Degree, Criminal Justice/Law Enforcement Administration
harker heights high School 2002 — 2006
Tata Consultancy Services May 2015 - Present
Cognizant Analytics February 2012 - April 2015
Infosys February 2011 - January 2012
AREA203 Digital January 2010 - February 2011
Net/Net Analytics January 2006 - December 2009
22squared (formerly WestWayne) July 2008 - February 2009
WebSideStory (now Omniture/Adobe) November 2004 - July 2005
Cingular 2003 - 2004
Commerce One July 2000 - July 2001
IBM January 1997 - December 1999
Skills
Google Analytics, Web Analytics, Omniture, Digital Marketing, Adobe SiteCatalyst, Adobe Discover, Adobe Test&Target, BI/Data Warehouse, Competitive Intelligence, Consumer Insights, Online Marketing, A/B testing, Optimization, Tag Management Solutions, Web Project Management, PPC, Strategy, SEO, CRM, Multi-channel Marketing, Mobile Devices, Market Research, Customer Insight, Segmentation, Business Intelligence, Business Development, Advertising, Marketing Strategy, Analytics, Data Analysis
Education
University of Illinois at Urbana-Champaign
Bachelor of Science (BS)
Clark Atlanta University
MBA
Brenda's Day Care 2011 - Present
Keller Williams Real Estate January 2010 - Present
Cingular April 2006 - June 2007
ATT Wireless June 2005 - June 2007
Education
Cambridge College 2009 — 2011
Master, Elementery Education
Inter-American University of Puerto Rico-Aguadilla Campus 2003 — 2007
BA, Psychological Services in Dysfuntional Families
Inter-american University of Puerto Rico, Aguadilla Campus 2000 — 2003
Asociate, Computer Science
Cox Communications July 2015 - Present
Manheim March 2014 - June 2015
Autotrader US August 2011 - March 2014
Autotrader US July 2008 - July 2011
Macy's 2007 - 2008
BellSouth 2007 - 2008
Chevron 2007 - 2007
TSYS 2006 - 2007
Cingular 2006 - 2006
Compu Credit 2005 - 2006
Skills
Data Modeling, SDLC, Informatica ETL Testing, SSIS ETL Testing, Data Stage ETL Testing, OBIEE ETL Testing, Microsoft Dynamics CRM..., Seibel CRM Testing, Business Object Testing, MicroStrategy Testing, SSRS Report Testing, Hyperion Report Testing, Google analytics, Data validation, SAS Testing, Microsoft SQL Server, Teradata Data Warehouse, Oracle Financial, Netezza, Mainframe Testing, MDM Implementation..., Peoplesoft Testing, Data Warehousing, Business Intelligence, SQL, Data Validation, Data Migration, User Acceptance Testing, Unix, SSIS, DB2, Google Analytics, Integration, Agile Methodologies, Oracle, ETL
Education
Devry University 2000 — 2003
Bachelor's degree, Information Technology, 3.4
Dhaka Bishwabidyalaya
Best Buy April 2015 - Present
Best Buy February 2013 - April 2015
Best Buy July 2011 - February 2013
AT&T May 2010 - July 2011
AT&T Mobility February 2008 - May 2010
Cingular September 2006 - February 2008
AT&T Wireless October 2004 - September 2006
AT&T Wireless January 2003 - October 2004
Bitstream Underground January 1998 - February 2001
MainNet, Inc. August 1996 - December 1997
Skills
Strategic Visionary, System Administration, Vendor Management, Troubleshooting, Mobile Devices, Procurement, Process Improvement, Wireless, Telecommunications, Customer Service, Call Centers, Customer Satisfaction, Process Flow..., Account Optimization, Microsoft Excel, Premier, VEC, Sprint Ordering Portal, Android, iOS, Call Center, TEM, Microsoft Office, Windows Mobile, Instrument Rated Pilot, Commercial Piloting
Education
Academy College 2001 — 2009
Associate of Science (A.S.), Aviation Business
Century College 2000 — 2001
Associate of Science (A.S.), Computer Science
AT&T Services January 2014 - Present
AT&T Services October 2012 - January 2014
AT&T Services October 2010 - October 2012
AT&T Mobility November 2007 - October 2010
AT&T Mobility August 2007 - November 2007
Cingular December 2005 - August 2007
Skills
Program Management, Project Management, Six Sigma, Telecommunications, Leadership, Software Documentation, Troubleshooting, Process Improvement, SharePoint, Management, Team Leadership, PMP, Public Speaking, Microsoft Office, Project Planning, Wireless, Cross-functional Team..., Analysis, Visio, Access, Quality Assurance, Networking, Integration, Training, Network Design, PMO, Team Building, GSM, Service Delivery, Lean Manufacturing, Root Cause Analysis, Business Process..., SDLC, System Deployment, Emerging Technologies, SQL, Data Analysis, Value Stream Mapping, Certified Project..., Critical Thinking, Project Portfolio..., MS Project, Team Management, Presentations, Value Stream, Writing Skills, Quality Results, Agile Project Management
Education
Jack Welch Management Institute at Strayer University 2014 — 2016
Master of Business Administration (MBA)
Capella University 2011 — 2013
Combined BS/MBA
Georgia Southern University 2010 — 2010
Certificate
Georgia Southern University 2010 — 2010
Certificate
Community College of Philadelphia 1994 — 1995
AAS
Cricket Wireless February 2015 - Present
Cbeyond July 2013 - November 2014
Cbeyond March 2011 - November 2014
Cbeyond August 2008 - August 2013
Sprint Nextel March 2006 - December 2007
Cingular December 2004 - March 2006
Skills
FDPCA Certified, HIPAA Cetfified, T1, Call Center, Customer Service, Customer Relations, Troubleshooting, Provisioning, Wireless, Siebel, Voice Mail, Blackberry, Account Management, Customer Retention, Telecommunications, Call Centers, Direct Sales, Management, Networking, Technical Support, Mobile Devices, VoIP
Education
Dekalb Community College 1982 — 1984
AA, Business Communication
Chamblee High School Chamblee Ga 1978 — 1982
NetSpend April 2014 - Present
TSYS December 2005 - April 2014
Exide Technologies March 2001 - December 2005
Cingular December 1998 - March 2001
Skills
Microsoft Excel, Microsoft Dynamics, JD Edwards, SharePoint, Hyperion HFM, OnBase, AS400 system, Intercompany Accounting, Lotus Notes, Balance Sheet..., Hyperion Reports, Inventory Management, Fixed Asset Management, Consolidated Financial..., Accounts Payable, Accounts Receivable, Process Improvement, Document Imaging, Account Reconciliation, Accounting, Financial Statements, Hyperion Enterprise, Fixed Assets
Education
DeVry University 2003 — 2006
Bachelor of Business Administration (BBA), Accounting
Lanier Technical College
Marketing Management Diploma, Marketing
self-employed June 2012 - Present
Colorado State University August 2011 - May 2012
Colorado State University August 2009 - May 2011
Dillards June 2008 - April 2009
Peaceful Valley Scout Ranch June 2006 - August 2007
Cingular January 2007 - March 2007
Skills
Higher Education, Community Outreach, Research, Customer Service, Academic Tutoring, ESL Tutoring, Proofreading, Copy Editing, Social Media, Blogging, Social Networking, Concert Photography, Event Photography, Teaching, Editing, Writing, Qualitative Research, Irish Studies, Microsoft Office, Statistics, SPSS, Data Analysis, Research Design, Public Speaking, Program Evaluation, Student Affairs, Nonprofits, Quantitative Research, Political Science, Policy Analysis, University Teaching, Curriculum Design, Curriculum Development, Public Relations, Management, Printmaking, Philosophy, History of Political..., British history, World History, Art History, Fine Art, Music Industry
Education
Colorado State University 2009 — 2012
Master of Arts, Political Science
University of Colorado at Boulder 2004 — 2006
Bachelor of Arts, EPOB Biology
University of Colorado Boulder 1997 — 2002
Bachelor of Arts, Psychology
Pueblo East High School 1993 — 1996
Paychex October 2014 - Present
Paychex August 2012 - Present
Sigue Corporation April 2010 - April 2012
Western Union Financial Services January 2009 - May 2010
Western Union February 2005 - January 2009
NEXTEL May 2004 - January 2005
Celluphone of Texas, Inc. September 2000 - February 2004
NET-TEL March 2000 - September 2000
Cingular September 1997 - February 2000
Skills
Bilingual-Spanish, Business Development, Account Management, Leadership, Sales Management, Direct Sales, Bilingual, Sales Operations, Sales, Brand Management, Customer Retention, New Business Development, Team Leadership, Marketing Strategy, Negotiation, CRM, Competitive Analysis, Customer Service, Marketing, Sales Presentations, Forecasting, Contract Negotiation, Business Planning, Strategic Planning, Team Building, Retail, Sales Process, B2B, Customer Satisfaction, Business Strategy, Selling, Cross-functional Team..., Marketing Management, Start-ups, Business-minded, Market Research, FSA, Relationship Management, Recruiting, Pricing, Positivity, Operations Management, Coaching, Product Development, 401k, Product Marketing, Budgets, Key Account Management, Strategy, Cold Calling
Education
Park University 2012 — 2015
BS Management/Marketing - Magna Cum Laude
Dallas County Community College 2006 — 2009
Associate's in Science, Science/Business
Leonard Hawes 2004 — 2004
Real Estate License, Texas Real Estate License
Universidad 'Santa María' 1996 — 1997
1 yr of Law School, Law School
MAP Vital Factors
OCEAN STATE MOBILE March 2009 - Present
Core Technology Services, Inc November 2012 - Present
T-Mobile 2005 - March 2012
Cingular August 2005 - December 2005
BEST BUY/GEEK SQUAD March 2003 - January 2005
Skills
Telecommunications, Sales Management, Sales Operations, Retail, Windows, Cellular Communications, Team Leadership, Blackberry Enterprise..., Electronics, Microsoft Office, Apple OS, Computer Science, Remote Access, Ubuntu, Business Strategy, Android, Blackberry, iPhone, iPhone Application..., iPhone Support, Web Design, Linux, Mobile Devices, Mobile Communications, Mobile Technology, Mobile Internet, Mobile Payments, Store Management, Store Operations, Stored Procedures
Education
University of Rhode Island 2003 — 2005
Community College of Rhode Island 2000 — 2005
Associates degree, Computer Networking Technology; Computer repair
University of Rhode Island 2002 — 2004
associates in applied science, Computer Systems Networking and Telecommunications
Community College of Rhode Island 2001 — 2003
associates in applied science, Computer Systems Networking and Telecommunications
AT&T May 2007 - Present
AT&T November 2003 - Present
AT&T November 2000 - Present
Cingular November 2003 - May 2007
T Wireless / Cingular November 2000 - November 2003
Skills
PMP, Data Center, Program Management, PMI, MS Project, ITIL, SDLC, Cross-functional Team..., IT Service Management, Integration, Project Management, Vendor Management, Telecommunications, SharePoint, Leadership, Databases, PMO, Project Portfolio..., Management, IT Strategy, IT Management, Information Technology, Software Project..., Requirements Analysis, Visio, Enterprise Architecture, Project Delivery, Cloud Computing
Education
California State University-Sacramento 1990 — 2005
BA and Liberal Arts, BS, Information ScienceCriminal Justice
California State University-Sacramento 1990 — 1995
BA and BS, Criminal Justice and Liberal Studies
Verizon Wireless 2014 - Present
Windstream Communications November 2011 - 2014
AT&T February 2009 - October 2011
AT&T October 2007 - December 2008
Cingular July 2006 - December 2006
AT&T Mobility January 2005 - December 2005
Skills
Network Design, UMTS, Software Documentation, Visio, Troubleshooting, Wireless Networking, Networking, ATM networks, Management, SS7, Access, Databases, Telecommunications, LTE, Granite, Wireless, Cellular Communications, IP, VoIP, Telecommunications...
Education
Central Washington University 1977 — 1979
BS, Aerospace Management
Green River Community College 1975 — 1977
AA, Air Traffic Controller
AT&T Mobility July 2011 - Present
AT&T Mobility March 2008 - June 2011
Cingular July 2006 - February 2008
ADP October 2005 - July 2006
BellSouth February 2005 - October 2005
Mississippi State Tax Commission July 2003 - January 2005
Harrah's Entertainment June 2002 - July 2003
State of Arkansas August 2000 - June 2002
General Electric Appliances March 2000 - August 2000
Skills
SDLC, SOA, Enterprise Architecture, Agile Methodologies, Requirements Analysis, Integration, Java Enterprise Edition, Software Development, Web Services, Telecommunications, Oracle, Solution Architecture, Software Project..., Program Management, Cloud Computing, SQL
Education
Kennesaw State University - Michael J. Coles College of Business 2009 — 2011
MBA
University of Louisville 1998 — 2000
MS
Chaitanya Bharathi Institute Of Technology 1994 — 1998
BS
IOT Consulting, LLC December 2013 - Present
Verizon Wireless January 2012 - May 2013
nPhase, LLC a Verizon and Qualcomm Joint Venture August 2010 - March 2012
Qualcomm January 2008 - January 2012
Motient 2004 - 2005
American Tower 1998 - 2001
Cingular 1998 - 2001
Cingular 1998 - 2001
Skills
Product Management, Business Development, Mobile Devices, M2M, Wireless, M2M, Retail Vertical, Strategic Partnerships, Product Marketing, Sales, Telecommunications, Mobile Technology, Go-to-market Strategy, Mobile Communications, SaaS, Solution Selling, Direct Sales, Cellular Communications
Education
DePaul University
Verizon Wireless April 2013 - Present
Verizon Wireless November 2010 - April 2013
Verizon Wireless May 2006 - November 2010
Atlas Contractors June 2003 - May 2006
Cingular March 2000 - June 2003
Skills
Wireless Solutions, Quotas, M2M, Wireless, Customer Service, Customer Experience, Customer Acquisition, Remote Monitoring, Location Based Services, GPS Tracking, Digital Signage, Sales Process, Cross-functional Team..., Outside Sales, Technology, Fleet Management, ROI Strategies, Solution Implementation, Solution Selling, Sales Operations, Account Management, Sales, Cold Calling, Direct Sales, Start-ups, Solutions Marketing, Customer Retention, Technology Incubation, Relationship Management, Cellular Communications, Wireless Communications..., Sales Presentations, Mobility Management, Mobility Strategy, Wireless Mobility, CDMA, LTE, Strategic Partnerships, Management, 4G, Telecommunications, Managed Services, Leadership, Mobile Communications, Salesforce.com, Unified Communications, Selling, B2B, Wireless Broadband, Call Centers
Education
Colorado State University_Global Campus 2013 — 2015
Communications, Business, Management, Marketing, and Related Support Services
BIS Consulting, LLC April 2007 - Present
Texas County GIS Data January 2013 - Present
BIS Housing January 2011 - Present
CardsDirect.com July 2008 - November 2010
True Automation 2004 - 2006
Cingular 2001 - 2005
Skills
Web Design, Graphic Design, Software Development, Computer Hardware, Computer Security, Computer Maintenance, Computer Repair, Network Administration, Network Operations, IP Networking, Wireless Networking, Routers, Router Configuration, Customer Satisfaction, Customer Oriented, Customer Service, Quality Assurance, Quality Management, Customer Engagement, Entrepreneurship, Employee Relations, Program Development, Web Services, Web Applications, Computer Network..., VB.NET, SQL, Network Design, DNS, Dell PowerEdge Servers, IP, Dell Computers, Trend Micro, System Deployment, Offsite Backup, ESRI, Wireless, Active Directory, IIS, Hyper-V, Disaster Recovery, Web Development, Remote Monitoring, VMware, VoIP, 2008 R2, Telecommunications, Troubleshooting, SharePoint, JavaScript
Education
DeVry University 2014 — 2016
Bachelor’s Degree, Business Management, 3.8
ITT Technical Institute-Indianapolis 2012 — 2014
Associate’s Degree, Computer Network Systems, 4.0
OKLARE July 2015 - Present
PlayMotion 2012 - Present
NantX (formerly Alcatel-Lucent Digital Media Solutions Group acquired Feb2014) February 2014 - April 2015
Alcatel-Lucent 2009 - 2014
Qualcomm 2007 - 2009
Verizon Wireless 2005 - 2007
Cingular 2005 - 2005
MassMobile 2002 - 2004
Onebox 1999 - 2002
LinkExchange 1998 - 1999
Skills
Mobile Devices, Product Management, Business Development, Messaging, Social Networking, Mobile Technology, Mobile Internet, SMS, Mobile Applications, Wireless, LTE, Strategic Partnerships, Mobile Marketing, Telecommunications, Mobile Content, Product Development, Solutions Marketing, Strategy, Enterprise Software, Mobile Communications, Cloud Computing, Entrepreneurship, Cross-functional Team..., VAS, Digital Media
Education
Champlain College 2005 — 2007
Master's of Science, Innovation and Information Technology
University of Vermont 1995 — 1997
Bachelor of Science (BS), Economics & Environmental Studies (Double)
Private Practice April 2010 - Present
The Highland Institute Atlanta October 2010 - Present
New Hope Counseling January 2009 - March 2010
Emory University 2010 - 2010
LPCA of GA August 2009 - September 2009
Equifax October 2006 - January 2009
Cingular 2006 - 2006
Scientific Technologies Corporation 2003 - 2006
Police Central July 2002 - June 2003
Anydevice 2000 - 2001
Skills
Internet Addiction..., Couples Counseling, Adolescent Issues, Career Counseling, Addictions, Healthcare, Social Services, Psychotherapy, Psychology, Counseling, Couples, CBT, Mental Health, Adults, Treatment, Family Therapy, Adolescents, Life Transitions, Stress Management, Supervisory Skills, Motivational..., Counseling Psychology, Non-profits, Self-esteem, Group Therapy, Conflict Resolution, Plannning, Crisis Intervention, Therapists, Stress, Program Development, Case Managment, Mindfulness, Behavioral Health, Leadership Development, Mental Health Counseling, Wellness, Personal Development, Public Speaking, Coaching, Chemical Dependency, Community Outreach, Addiction Recovery, Case Management, DBT, Dual Diagnosis, Individual Counselling
Education
Georgia Institute of Technology 1995 — 2000
Masters, Computer Science
Emory University 1990 — 1994
BA, Psychology, Math/CS
Argosy University Atlanta
MA, Counseling
California State Parks February 2008 - Present
Cameron Financial Group August 2005 - July 2007
CellularOne February 2003 - August 2005
Cingular April 2002 - January 2003
Skills
System Administration, Data Analysis, Social Media Marketing, Department Budgeting, Project Management, Active Directory, Troubleshooting, Government, Microsoft Office, Analysis, Windows, Windows Server, Business Analysis, Program Management, IT Management
Education
Cuesta College 1996 — 2000
Associate of Arts (A.A.), General Studies, 3.4
Affordable Wireless Technologies/Skye Wireless July 2012 - January 2014
Affordable Wireless Technologies September 2009 - June 2012
OC Computers March 2002 - August 2009
Cingular April 1998 - March 2002
Skills
Sales, Sales Management, Sales Process, Negotiation, Executive Management, Direct Sales, Sales Operations, Recruiting, Time Management, New Business Development, Customer Service, Leadership, Business, Wireless, Analysis, Computer Hardware, Strategic Planning, Training, Microsoft Office, Hardware, Marketing Strategy, Windows, Computer Repair, Accounting, Problem Solving, Events, Corporate Events, Decision, Decisiveness, Multi-unit, District Sales..., Microsoft Excel, Goal Oriented, Exceed Sales Goals, Goal Analysis, Goal Setting, Strategy, Account Management, Coaching, Cold Calling, Employee Training, Employee Engagement, Management, Telecommunications, Business Development, Customer Retention, Solution Selling, Strategic Partnerships, Retail, B2B
Education
California State University-Northridge
BS, Accounting and Business/Management
ForceX, Inc. April 2014 - Present
United States Air Force January 2006 - April 2014
Cingular 2004 - 2006
MCI Worldcom 2001 - 2004
Arkansas Blue Cross Blue Shield 1999 - 2001
Alltel Wireless 1998 - 1999
Skills
Microsoft Word, Program Management, Microsoft Office, Testing, Management, Troubleshooting, Military, Security Clearance, DoD, Information Assurance, Military Operations, Security, Military Experience, Systems Engineering, Integration, Aerospace, Defense, Leadership
Education
University of Maryland University College 2011 — 2015
Bachelor of Business Administration (B.B.A.), Computer Science
Community College of the Air Force 2009 — 2010
Associate of Science (A.S.), Munitions Systems/Ordinance Technology
Complete Computing 1998 — 1999
MCP Microsoft Certified Professional, Windows NT
Catholic High School for Boys 1994 — 1997
College Preparatory, Latin, Math and College Preparatory studies
Sp3ctrum Makeup & Brow Bar April 2015 - Present
Color For Chocolate October 2013 - Present
Sp3ctrum Cosmetics April 2008 - Present
The Big Pink Box August 2012 - December 2013
Apple Inc. 2006 - 2009
Cingular March 2005 - April 2007
Skills
Social Media Marketing, Cosmetics, Product Development, Entrepreneurship, Leadership Development, Beauty Industry, Makeup Artistry, Small Business, Customer Satisfaction, Marketing, iPhone, Networking, Public Speaking, Customer Service, Social Networking, Strategic Planning, Marketing Strategy, Event Planning, Music, Management, Social Media
Education
DeVry University 2010 — 2014
Master's degree, Computer Information Systems / Engineering
Self May 2015 - Present
XWP February 2015 - March 2015
Microsoft Open Technologies, Inc. December 2013 - December 2014
Red Tricycle April 2013 - April 2013
Corbis November 2012 - March 2013
Mastodon Labs LLC February 2009 - November 2012
UIEvolution March 2012 - June 2012
G2 Web Services March 2008 - August 2008
GotVoice Inc. December 2006 - August 2007
Cingular October 2005 - November 2006
Skills
PHP, MySQL, JavaScript, jQuery, CSS, Perl, XML, CodeIgniter, WordPress, HTML5
Education
California State University-Long Beach - College of Business Administration 1992 — 1997
B.S.
E6:7 Agency April 2015 - Present
YP April 2012 - February 2015
YP March 2008 - April 2012
YP December 2006 - March 2008
Cingular March 2000 - December 2006
Bose Corporation May 1997 - February 2001
Skills
Sales, Marketing, Marketing Strategy, Account Management, New Business Development, Management, Advertising, Sales Management, Customer Service, B2B, Salesforce.com, Sales Presentations, Online Advertising, Lead Generation, Direct Sales, Digital Marketing, Cold Calling, Online Marketing, Advertising Sales, Direct Marketing, Sales Process, SEM, Mobile Marketing, SEO, Customer Retention, Email Marketing, Key Account Management, Key Performance..., Business Analysis, Print Management, Digital Media, media, Social Media Marketing, Media Relations, Marketing Communications, Strategic Communications, PPC, Social Networking, Social Media, Leadership, Sales Operations
Education
College of the Desert 2001 — 2003
Counseling Psychology
Albion College 1996 — 1996
Psychology
Retired and enjoying time with family April 2015 - Present
TME, LLC June 2004 - April 2015
Cingular January 1999 - November 2002
Cingular May 1997 - December 1998
Cellular One/Southwestern Bell Wireless/AT&T Wireless November 1992 - April 1997
Skills
Human Resources, Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, PowerPoint, Event Planning, Contract Management, Construction Management, Contract Negotiation, LEED, Budgets
Education
Dallas Baptist University
Home Services Unlimited, Inc. 2011 - Present
United Senior Action of Indiana 2009 - 2013
At Your Servies Home Care, Inc. 2010 - 2011
Private Clients 2000 - 2009
Bellsouth/Cingular/AT&T 1989 - 2008
Cingular 1989 - 2008
Skills
Building Relationships, Healthcare, Interpersonal Skills, Gerontology, Patient Advocacy, Nursing, Home Care, Advocate Development, Medicare, Social Services, Health Advocacy, Strategic Planning, Outstanding Customer..., Leadership, Interpersonal Leadership, Interpersonal..., Fundraising, Project Management, Account Management, Interpersonal..., Team Building, Hospitals, Marketing, Selling, Training, Teamwork, Management, Direct Sales, Customer Service, Live Meeting, Sales, Strategy, Customer Relations, Customer Satisfaction, Leadership Development, Sales Management, Attention To Detail, Customer Focus, Telecommunications, Sales Operations, Sales Process, Sales Presentations, Out going, Salesforce.com, Wireless, Call Centers, System Administration, Corporate Meetings
Education
Capella University 2009 — 2016
Master of Science (M.S.), Gerontology
AT & T MOBILITY 1989 — 2008
Various Certifications, Wireless Data Solutions
Indiana State University 1982 — 1986
Education, Special Education
Cathedral High School 1979 — 1982
Graduation Diploma, College Prep
T-Mobile February 2013 - Present
MezAdz January 2012 - September 2012
EvCC 2010 - 2012
Mobile Operations March 2009 - May 2010
T-Mobile January 2008 - November 2008
MSN August 2006 - August 2007
Cingular July 2005 - April 2007
Skills
Troubleshooting, Project Management, Routing, VMware, Wireless, Juniper, RNC, IPv6, CCNA, HSRP, VPN, BGP, Load Balancing, Active Directory, Cellular Communications, Networking, DNS, UMTS, Telecommunications, Microsoft Excel, BMC Remedy, Microsoft SQL Server, GSM, OSPF, Testing, Core Network
Education
Everett Community College 2010 — 2012
Associate's degree, Computer Science
Cascadia Community College
South Western Oregon Community College
Computer science
IBM May 2010 - Present
Alliant Energy July 2008 - February 2010
Barclays March 2008 - May 2008
Bank of America April 2007 - December 2007
JPMorgan Chase October 2006 - April 2007
Bank of America October 2004 - October 2006
Cingular July 2000 - August 2004
IBM June 1995 - July 2000
Skills
IT Specialist in..., Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Editing, C++, C, SQL, Quality Assurance, Requirements Analysis, Testing, Business Analysis, Integration, Vendor Management, Information Technology, SDLC, Unix, Troubleshooting
Education
Jacksonville University 1993 — 1995
Master's degree, Mathematics, 3.73
Chapman University
Computer Information Systems, Computer/Information Technology Administration and Management, 3.67
BAYADA Home Health Care May 2012 - Present
Lucky Puppy Pet Spa LLC November 2006 - December 2012
Cingular October 1997 - July 2006
Pearce Family Daycare Center September 1992 - October 1997
Skills
Pets, Dog Grooming, Customer Service, Time Management, Small Business, Sales, Retail, Sales Management, Customer Satisfaction, Team Building, Marketing, Coaching, Customer Retention, Spa, Social Networking, Training
Education
DeVry University 2013 — 2015
Bachelor of Science (BS), Tech Management
Ohio State School of Cosmetology 1984 — 1985
Yes, Hair Design
Intellectual Ventures December 2014 - Present
Horse 'n' Round Studio September 2003 - Present
Seattle Knights October 2000 - Present
T-Mobile March 2011 - December 2014
Ben Franklin Crafts and Frames October 2006 - December 2010
Cingular February 2006 - January 2007
Children's Hospital & Regional Medical Center, Seattle, WA January 2005 - December 2005
Getty Images February 2000 - September 2004
Getty Images, Inc January 2000 - January 2004
Catapult, an IBM Company January 1996 - January 2000
Skills
Content Management, Technical Writing, Microsoft Office, Editing, Software Documentation, SharePoint, HTML, Visio, Content Development, User Experience, User Interface Design, Training, Technical Communication, Technical Documentation, Proofreading, SnagIt, Microsoft Word, Documentation, Writing, Manuals, User Interface, Formatting, Online Help, Tutorials, Instructions, Requirements Analysis, Document Design, Guides, Grammar, PDF, Word, Troubleshooting, Writing Skills, RoboHelp, Research, Adobe Acrobat, Information Architecture, Information Design, Instructional Design, E-learning, Paint Shop Pro, Web Content Management, Style Guides, Multimedia, Personas, Photoshop, Requirements Gathering, Copy Editing, Functional..., MadCap Flare
Education
Cedarville University 1991 — 1995
Bachelor of Arts, Technical Writing
Cedarville University 1991 — 1995
BA, Technical Communication
AT&T May 2015 - Present
AT&T November 2013 - May 2015
AT&T March 2006 - November 2013
AT&T August 2005 - March 2006
Cingular July 2003 - August 2005
Cingular March 2002 - July 2003
BellSouth Mobility D C S October 1999 - March 2002
BellSouth Mobility D C S June 1998 - October 1999
Skills
Project Management, Strategic Planning, Team Leadership, Cross-functional Team..., Microsoft Office, Data Analysis, Database Design, Customer Service, Financial Analysis, Accounting, Telecommunications, Electronic Bill Media, Paperless Billing, Problem Solving, Business Case Modelling, Public Speaking, IT Risk Management, Mobile Devices, Requirements Analysis, Integration, Wireless, Management
Education
DeVry University
Bachelor of Science in Technical Management, Project Management, Graduated Magna Cum Laude
Encompass Digital Media, Inc. 2015 - Present
Clearleap 2014 - 2015
NBA Digital, Turner Sports 2011 - 2014
mSpot (now part of Samsung) May 2008 - February 2011
AT&T Mobility June 2005 - May 2008
Cingular June 2004 - June 2005
Cingular December 2002 - May 2004
Inovis (formerly Peregrine and Harbinger) December 1999 - December 2002
Skills
Team Leadership, Cross-functional Team..., Product Management, Product Marketing, Product Launch, Business Strategy, Business Development, Mobile Applications, Mobile Advertising, Sports, Music, Mobile Devices, Strategic Partnerships, Management, Wireless, Business Planning, Leadership, Mergers & Acquisitions, Start-ups, Strategy, Go-to-market Strategy
Education
Emory University - Goizueta Business School
MBA, Strategy and Finance
Florida State University
B.S, Accounting
Sabre Holdings 2012 - 2014
Cognizant Technology Solutions 2010 - 2012
CDJZ RFP Consulting March 2010 - July 2010
Humana November 2008 - June 2009
National Default Exchange, LLC 2008 - 2008
CitiFinancial Auto 2007 - 2008
Shell Oil Company 2007 - 2007
International Paper 2006 - 2007
EDS 2006 - 2006
Cingular 2005 - 2005
Skills
Six Sigma, Risk Management, Visio, ITIL, PMP, PMO, Project Portfolio..., SDLC, Resource Management, Vendor Management, Certified Project..., Business Process..., Software Project..., Business Process..., MS Project, Program Management, Requirements Gathering, Testing, Cross-functional Team..., Software Development, Project Management, Project Planning, Analysis, Microsoft Project
Education
Duke University - The Fuqua School of Business
MBA
Project Management Institute
PMP
University of West Florida
BS
ASAP Staffing July 2013 - Present
HP Enterprise Services January 2012 - May 2013
VCE Company June 2010 - August 2011
HRsmart 2009 - April 2010
AT&T Mobility September 2008 - September 2009
AT&T Mobility April 2008 - June 2008
AT&T Mobility March 2007 - March 2008
Cingular April 2005 - March 2007
Amdocs June 2000 - March 2002
Skills
Team Building, Leadership, SDLC, Requirements Analysis, Business Process, Visio, Business Analysis, Software Project..., Vendor Management, Telecommunications, Release Management, Requirements Gathering, Integration, Business Process..., Business Intelligence, Agile Methodologies, ITIL, Project Management, SOA, Quality Assurance, Strategic Planning, Testing, Software Documentation, Cloud Computing, IT Management, SQL, Software Development, Program Management, Change Management, Oracle, PMO, SaaS, VMware, IT Strategy, Management, Pre-sales, PMP, Professional Services, Project Portfolio..., Enterprise Architecture, IT Service Management, Resource Management, Solution Architecture, Information Technology, SharePoint, Data Center, Agile Project Management, Project Delivery, Outsourcing, CRM
Education
DeVry University 1997 — 2000
BS
Collin County Community College 2007 — 2007
Q Analysts LLC October 2013 - Present
Kalles Group May 2013 - August 2013
AT&T August 2010 - April 2013
AT&T May 2006 - August 2010
Cingular February 2004 - May 2006
AT&T Mobility March 2000 - February 2004
US Marine/Bayliner March 1998 - May 2000
United States Navy June 1986 - December 1997
Skills
Data Center, Program Management, Project Management, ITIL, Disaster Recovery, Unix, Quality Assurance, Cross-functional Team..., PMO, SDLC, Microsoft Office, Process Improvement, Security, IT Operations Management, Testing, Management, Software Project..., HP-UX, Project Planning, Requirements Analysis, IT Service Management, Leadership, Analysis, ITIL Certified, Team-oriented, PMP, MS Project, Integration, MBA, Aviation Quality..., Solution Focused, SAN, NAS, Performance Management, Personal Development, Personnel Supervision, Budget Management, Time Management, Performance Improvement, Process Engineering, Continuous Improvement, Business Strategy, Business Analysis
Education
City University of Seattle 1993 — 1995
Master of Business Administration (M.B.A.), Information Technology/Management Information Systems, GPA: 3.86/4.0
Naval Aviation Training Command 1986 — 1987
Naval Flight Officer, Electronic Warfare, Passed (P/F)
Oregon State University 1980 — 1984
BS, Business Finance
Milwaukie High School 1975 — 1979
Diploma, General Studies
AT&T February 2007 - Present
BellSouth 1999 - 2007
Cingular 1997 - 1999
Georgia Pacific February 1996 - August 1997
Coca-Cola Company August 1990 - February 1996
Skills
Knowledge Management, Web 2.0, Strategy, Intranet, Enterprise 2.0, Enterprise Architecture, Social Software, Cloud Computing, Telecommunications, IT Strategy, Integration, SaaS, Mobile Devices, Business Intelligence, SOA, SharePoint, E-commerce, Program Management, SDLC, Enterprise Software, PMO, Wireless, Leadership, Management, System Architecture, Data Warehousing, Vendor Management, Software Development, PMP, Information Architecture, Architecture
Education
Nova Southeastern University 1999 — 2004
Ph.D.
Georgia State University 1987 — 1990
MBA
Columbus State University 1983 — 1986
BS
Time Warner Cable September 2014 - Present
Genuine Parts Company July 2014 - September 2014
The Performance Factory December 2012 - November 2013
Snap On Equipment February 2011 - December 2012
The Tool Dude, LLC January 2008 - January 2011
SunCom Wireless August 2005 - January 2008
Cingular Wireless (Formerly Cellular One) June 1997 - August 2005
Comcast Metrophone 1997 - 2005
Cingular September 1996 - June 1997
V.I.P. Cellular Communications, Inc February 1993 - August 1996
Skills
GSM, Wireless, Networking, Telecommunications, Call Center, Vendor Management, Account Management, Project Management, Sales Management, Team Building, Wireless Networking, CDMA, UMTS, Process Improvement, Troubleshooting, Customer Satisfaction, Integration, Switches
Education
Community College of Philadelphia 1991 — 1992
PennyPack Elem. 1976 — 1980
AT&T Mobility May 2008 - Present
Amirit Technologies November 2006 - May 2008
Sprint November 2006 - January 2008
Cingular 2003 - 2006
Alcatel 1998 - 2000
Education
California State University-Long Beach 2000 — 2003
MS, Electrical
NED University of Engineering and Technology
AT&T April 2014 - Present
AT&T October 2011 - April 2014
AT&T January 2009 - October 2011
AT&T Mobility May 2007 - January 2009
Cingular October 2006 - May 2007
Cingular April 2004 - October 2006
AT&T Wireless May 2001 - April 2004
AT&T Wireless Services January 1999 - May 2001
AT&T Wireless Services January 1996 - January 1999
Skills
Project Management, Network Planning, Wireless Mobility, Business Relationship..., Working Capital..., Annual Planning, Information Technology, Account Management, Cross-functional Team..., Operational Planning, Operational Support, Help Desk Support, Networking, Network Design, Wireless, Switches, Software Documentation, Relationship Management, Vendor Management, SDLC, Management, Telecommunications, Professional..., Mobile Devices, Troubleshooting, Program Management
Education
Eastern Washington University
CTS May 2015 - Present
AT&T January 2012 - May 2015
AT&T December 2010 - January 2012
AT&T October 2008 - December 2010
AT&T November 2006 - October 2008
Cingular July 2005 - October 2006
Independent March 2002 - July 2005
IPCS January 2000 - March 2002
Ameritech Cellular September 1993 - January 2000
Skills
Network Engineering, Wireless, Networking, Network Design, Management, Wireless Networking, Leadership, Telecommunications, VoIP, MPLS, Managed Services, Analysis, Long Distance, Product Marketing, LTE, Cellular Communications, Vendor Management, Mobile Devices, 4G, WiFi
Education
DeVry Institute of Technology
Computer Science for Business
Wireless Industry
Engineering, Finance & Business Development
Consulting Opportunities June 2012 - April 2014
Cox Communications, Inc. 2008 - 2012
Fiserv (formerly CheckFree) March 2006 - March 2008
Cingular 2004 - 2006
TTI 2002 - 2004
Ajilon 2000 - 2002
NICE Systems 1997 - 2000
Skills
Six Sigma, PME, Agile & Waterfall..., Management/Leadership -..., Project Management, Program Management, Problem Solving, International Project..., Resource Management, Technical Writing, RFP, Presentation Development, E-commerce, Process Improvement, User Documentation, Technical Documentation, Issue Identification..., Requirements Gathering, People Development, High Profile Projects, Multi Tasking, Cross-functional Team..., Project Portfolio..., Operations Management, SharePoint, Scorecard Management, PMP, Leadership, Integration, Software Project..., Agile Project Management, Business Process, Requirements Analysis, Agile Methodologies, Scrum
Education
University of Florida 1989 — 1991
Bachelor of Science (BS), Psychology
Daytona State College 1987 — 1989
Mainland High School
Fresno City February 2005 - Present
Cingular June 2004 - January 2005
SkyTel Communications June 1994 - April 2004
MCI WorldCom 2002 - 2004
Education
San Jose State University 1991 — 2004
B.S., Business/Marketing
De Anza College 1988 — 1991
Marketing/Marketing Management, General
AT&T Mobility January 2007 - Present
Cingular February 2006 - January 2007
T-Mobile August 2001 - January 2006
Microsoft June 2000 - July 2001
Skills
Teradata SQL, Business / Functional..., Requirements gathering..., Technical writing..., Process analysis, as-is..., Testing (system, unit,..., MS Office (Excel, Word,..., MS Visio
Education
Central Washington University 1981 — 1985
BS, Physics
Star Education Center Design, Organize, and manage Academic tutoring or enrichment programs on English Language Arts, Math, Chinese, SAT/PSAT reading/writing/math, and other special programs like ballet dance, drawing, chess..etc for prek-12th grader students during school semester afterschool program or summer/winter campSr. QA SpecialistGlobal PaymentsApril 2008 - October 2011
Alltel Wireless November 2006 - February 2008
Cingular March 2006 - November 2006
Bell South July 1997 - March 2006
Skills
Quality Center, SDLC, Test Planning, Regression Testing, System Testing, Testing, Quality Assurance, Agile Methodologies, Requirements Analysis, QTP, Software Quality..., Test Cases, Test Management, Manual Testing, SQL, Unix, Oracle
Education
Cleveland State University 1992 — 1995
M.S., Computer information
HIT Mobile, Inc. March 2010 - Present
AT&T October 1999 - January 2011
Cingular Wireless 1999 - 2008
Cingular 2002 - 2006
Cingular 2002 - 2006
Skills
Telecommunications, Sales Management, Mobile Devices, Direct Sales, Solution Selling, Sales Operations, Account Management, Cellular Communications, Channel, Customer Experience, LTE, Sales Process, VoIP, Strategic Partnerships, Sales, B2B, Cross-functional Team..., Customer Retention, Product Management, Wireless
Education
California State University-Long Beach - College of Business Administration 1999 — 2002
Bachelor's degree, Finance, General
AT&T Mobility February 2007 - Present
Cingular June 2000 - February 2007
Southwestern Bell Mobile Systems January 1999 - June 2000
Southwestern Bell Mobile Systems December 1997 - January 1999
Skills
Telecommunications, Wireless, Mobile Devices, GSM, LTE, VoIP, UMTS, Cellular Communications, IP, 3G, Call Centers, Direct Sales, Solution Selling, CDMA, Vendor Management, Mobile Technology
Education
Dallas Baptist University
All Opportunities July 2008 - Present
AT&T Mobility June 2004 - June 2008
Cingular July 2001 - May 2004
Skills
Internal Communications, Customer Service, Managment, Management
Education
Dekalb Community College 1985 — 1988
Associate, Business Management
Honeywell Scanning and Mobility September 2011 - Present
Honeywell - Specialty Materials May 2009 - September 2011
Honeywell September 2006 - May 2009
AT&T Wireless September 1997 - September 2006
Cingular 1997 - 2006
ABN AMRO January 1997 - September 1997
GE Capital July 1995 - January 1997
Aon September 1992 - July 1995
Education
DePaul University - Kellstadt Graduate School 1995 — 1998
MBA, Finance
DePaul University 1988 — 1992
BS, Accounting
Agero, Inc. June 2013 - Present
NCCI November 2006 - January 2013
Jerry Rahon 2013 - 2013
Verizon Wireless April 2006 - November 2006
Cingular May 2005 - April 2006
GE Healthcare August 2004 - April 2005
AT&T Wireless April 2000 - August 2004
California State Board of Equalization 1992 - 1996
Skills
Operational Management, Leadership, Team Building, Strategic Planning, Sales Management, Strategic Business, Management, Sales Leadership, Loss Mitigation, Loans, Risk Management, Credit, Mortgage Lending, Solution Selling, Strategic Partnerships, New Business Development, Operations Management, CRM, Selling, Process Improvement, Executive Management, Sales, Direct Sales, Sales Operations, Cold Calling, Training, Lead Generation, Strategy, Business Development, Marketing, P&L Management, Business Planning, Enterprise Software, Coaching, Negotiation, Product Management, Banking, Call Centers, Change Management, Customer Retention, Sales Presentations, Vendor Management, Human Resources, Contract Negotiation, Customer Service, Customer Experience, Competitive Analysis, Customer Satisfaction, Finance, Account Management
Education
California State University-Long Beach
Bachelor of Science (B.S.), Finance
University of California, Irvine
Servite High School 1979 — 1983
Comcast Cable December 2007 - Present
West Valley Outdoor Learning Center January 2012 - Present
Inland Northwest Nature Connection January 2013 - Present
Cingular March 2003 - December 2007
AT&T March 2003 - December 2007
AT&T Wireless 2003 - 2007
Skills
Telecommunications, Wireless, Call Center, VoIP, Customer Satisfaction, Troubleshooting, Security, Customer Retention, Direct Sales, Solution Selling, Technical Support, Cisco Technologies, TCP/IP, Data Center, Service Delivery, Channel, New Business Development, Training, Broadband, Networking, IP, Management, Team Leadership, Retail, Customer Service, Telephony, Cross-functional Team..., Call Centers, Product Marketing
Education
Clark College 2003 — 2004
Big Bend College 1998 — 2000
Aviation
River Ridge 1994 — 1998
Safeway February 2013 - Present
AMS/ Serenity January 2008 - January 2013
PMA January 2007 - January 2008
Lennar January 2005 - January 2007
New Home Professionals January 2004 - January 2005
American Financial Lending January 2003 - January 2004
Cingular January 2001 - January 2003
Skills
Sales, Exceeding Quotas, Wireless, Real Estate, Mortgage Lending, Customer Service, Team-oriented, Close Attention to..., Motivation, Telecommunications, Transportation, Goal Orientation, Exceeding Customer..., Team Leadership, Training, Marketing, Top Sales Representative, Client Follow-up, Reports, Sales Leads, Negotiation, Deadline Driven
Education
CA Dept of Real Estate 2003 — 2003
Diablo Valley College 1995 — 1997
Global Payments Sr. QA SpecialistAlltelNovember 2006 - February 2008
Cingular April 2006 - November 2006
BellSouth 1997 - 2005
Education
Cleveland State University 1992 — 1995
M.S., Computer Information
Blue Wireless May 2004 - Present
Cricket Communications December 2001 - May 2003
Cingular January 1999 - June 2001
Skills
Telecommunications, VoIP, Managed Services, Wireless, Call Center, Call Centers, Customer Experience, Broadband, Mobile Communications, Sales, Mobile Devices, Sales Management, Management, Cellular Communications
Education
Canisius College 2000 — 2002
Master, Organizational Communication and Development
Cingular January 2001 - Present
Los Angeles County Sheriff's Department August 1995 - Present
Cingular Wireless January 1999 - December 2001
Security Consulting Firm July 1996 - January 1999
LA Cellular June 1990 - June 1996
Skills
Security Management, Security, Physical Security, Loss Prevention, Private Investigations, Surveillance, Corporate Security, Executive Protection, Investigation, Fraud, Asset Protection, Protection, Risk Assessment, Enforcement, Internal Investigations, Computer Forensics, Security Training, Crisis Management, Security Operations, Emergency Management, Security Audits, Criminal Investigations, Homeland Security, Background Checks, CCTV, Workplace Violence, Public Safety, Patrol, Police, Criminal Justice, Firearms, Access Control, Interrogation, Close Protection, Security Awareness, Business Continuity, Tactics, Vulnerability Assessment, Personal Protection, Intelligence Analysis, Personal Security, Forensic Analysis, Intelligence, Crime Prevention, Wicklander-Zulawski..., Supervisory Skills, Weapons, Security+, Interrogation Techniques, Counterterrorism
Education
Chapman University 1988 — 1990
B.A., Criminal Justice
Tangoe, Inc Supervisor of RetentionNextelJuly 2003 - June 2005
AT&T WIRELESS 1999 - 2002
Cingular August 1995 - August 1996
Education
Dominican College of Blauvelt 1980 — 1984
BA, Business Management
AT&T February 2010 - Present
AT&T Mobility May 2006 - February 2010
Cingular August 2005 - May 2006
AT&T Wireless August 2003 - July 2005
AT&T Wireless August 1999 - August 2003
Catapult Software Training (IBM Subsidiary) October 1996 - May 1999
Catapult Software Training (IBM Subsidiary) May 1994 - October 1996
Catapult Software Training (IBM Subsdiary) October 1993 - May 1994
Skills
Program Management, Vendor Management, SDLC, Wireless, Telecommunications, PMO, Enterprise Architecture, Cross-functional Team..., Cloud Computing, Data Center, IT Operations, Integration, PMP, Project Portfolio..., Software Project..., Project Management, Management, Process Improvement, IT Strategy
Education
East Carolina University
Bachelor of Science, Applied Sociology / Minor Business Administration
Stevens Institute of Technology
Masters Certificate of Project Management
University of North Carolina at Greensboro
Wake Forest University
CIS by Deloitte July 2015 - Present
Compliance Implementation Services (CIS) November 2014 - July 2015
Compliance Implementation Services CIS March 2014 - November 2014
Alpha Natural Resources February 2013 - November 2013
Nuclear Fuel Services August 2011 - February 2013
King Pharmaceuticals August 2005 - August 2011
City of Kingsport 2002 - 2005
Cingular 2002 - 2002
The Faneuil Group 1998 - 2001
The Mall at Johnson City 1994 - 1998
Skills
Accounting, Project Management, Sarbanes-Oxley Act, Auditing, Budgets, Financial Analysis, US GAAP, Contract Management, Analysis, Accounts Receivable, Strategic Planning, Financial Reporting, Access, Process Improvement, SAP, Accounts Payable, General Ledger, Change Management, Microsoft Excel, Contract Negotiation, Account Reconciliation, CPA, Six Sigma, Sarbanes-Oxley, Cross-functional Team..., Internal Controls, Pharmaceutical Industry, GAAP, Forecasting, Leadership, Capital Budgeting, Consolidation, Finance, SEC filings, Fixed Assets, Cost Accounting, Hyperion Enterprise, Managerial Finance, JD Edwards, Accruals, Variance Analysis
Education
East Tennessee State University 1986 — 1990
BBA, Accounting
Norwich Senior High School 1982 — 1986
Diploma
PSS Management Consulting February 2009 - Present
Speakeasy April 2007 - January 2009
Cingular September 2005 - April 2007
Nortel Networks August 2000 - March 2001
7-Eleven 2000 - 2001
AT&T Global Services January 1999 - January 2000
IBM June 1998 - January 1999
Freightliner April 1996 - June 1998
Accenture August 1995 - November 1995
Convergys September 1987 - December 1994
Skills
Accounting, Normal, Wireless, Hardware, Telecommunications, Vendor Management, Process Improvement, Program Management, Team Leadership, Business Analysis, SDLC, Call Center, Visio, Testing, SharePoint
Education
DePaul University 1980 — 1982
Telecommunications
Illinois State University 1972 — 1976
B.S., Accounting
AT&T January 2011 - Present
Ericsson January 2009 - December 2010
T-Mobile August 2008 - January 2009
Sprint Nextel April 2005 - July 2008
Cingular September 2004 - January 2005
Skills
Actix, Atoll, Network Performance, Network Optimization, 4G, CDMA, UMTS, WCDMA, LTE, 2G
Education
California State University-Los Angeles 2002 — 2005
MS, Electrical Engineering
NED University of Engineering and Technology 1996 — 2000
BE, Electrical Engineering
Time Warner Cable Business Class June 2011 - Present
Valpak 2009 - 2011
ADP Dealer Services August 2005 - August 2007
Cingular August 2004 - August 2005
Sprint PCS 1998 - 2003
Skills
Salesforce.com, Direct Sales, Sales Management, Solution Selling, B2B, Sales Process, New Business Development, Marketing Strategy, Telecommunications, Customer Satisfaction, Customer Service, Strategic Partnerships, Contract Negotiation, Negotiation, Team Building, Microsoft Office, Wireless, Team Leadership, Managed Services, Account Management, Cold Calling, Customer Retention, Operations Management, Selling, Retail, Training, Project Management, Strategic Planning, Sales, Sales Operations, Leadership
Education
Erie Community College 1990 — 1993
Clarence Senior High School
Cardinal Health February 2014 - Present
Cardinal Health June 2011 - January 2014
Cardinal Health October 2007 - May 2011
Cingular March 2007 - October 2007
Skills
Workday, SQL, SDLC, XML, ETL, Informatica, Websphere, Business Intelligence, Data Modeling, Oracle, Integration, Java Enterprise Edition, Business Analysis, Agile Methodologies, PL/SQL
Education
Jawaharlal Nehru Technological University 2001 — 2005
Bachelor of Technology (B.Tech.), Computer Science
Colorado Technical University
Master's degree, Computer Software Engineering
J.P. Morgan 2009 - Present
AT&T December 2003 - November 2008
Cingular February 2000 - December 2003
TCI May 1997 - January 2000
Doctor's Hospital of Hyde Park January 1994 - May 1997
Skills
Process Scheduler, PowerPoint, Windows Vista, Call Center, Customer Service, Leadership, Team Building, Public Speaking, Fundraising, Customer Satisfaction, Management, Microsoft Office, Customer Retention, Time Management, Sales, Call Centers, Project Management, Human Resources, Event Planning, Microsoft Excel, Advertising, Outlook, Quality Assurance, Training, Account Management, Team Leadership
Education
Chicago State University 1997 — 1998
Music Performance
Lincoln University (MO) 1981 — 1990
Music Education/Computer Science
Roosevelt University 1987 — 1987
Computer Science
AT&T Mobility July 2008 - Present
Cingular December 2006 - July 2008
BC Sports September 2004 - December 2006
FleetCenter 2002 - 2004
Skills
Sales Operations, Customer Satisfaction, Sales, Retail, Sales Process, Cold Calling, Business, Telecommunications, Direct Sales, Wireless, M2M, Sales Management, Call Center, Account Management, B2B, Product Management, Solution Selling, Mobile Devices, Networking, Cross-functional Team..., Management, Customer Retention, Business Development
Education
Clark University 1999 — 2003
HGS Global Solutions May 2014 - July 2015
U.S. Cellular September 2011 - May 2013
AT&T Mobility September 2006 - December 2010
Cingular June 2002 - September 2006
Skills
Financial Analysis, Financial Reporting, Operations Management, Call Center, Customer Experience, Vendor Management, Workforce Management, Telecommunications, Process Improvement, Customer Satisfaction, Forecasting, Customer Service, Customer Retention, Cross-functional Team..., Wireless, Team Leadership, Leadership, Project Planning, Team Building, Call Centers, Contract Negotiation, Account Management, Sales Operations, Coaching, Retail, Call Center Development, Performance Management, Management, Cellular Communications, CRM, Sales Process, Outsourcing, Strategy, Direct Sales, Sales Management, Product Management, Business Process..., Solution Selling, Change Management, Mobile Devices
Education
Murray State University 1992 — 1993
M.S., Occupational Safety and Health Management
Cornell College 1974 — 1978
BA, Sociology/Politcal Science
Mayfield Enterprises January 2011 - Present
Creative Channel Services February 2014 - July 2014
Cricket Communications December 2008 - July 2010
RCN June 2007 - May 2008
Cingular August 1988 - November 2001
SBC/ Cellular One August 1989 - 1998
Skills
New Business Development, Wireless, Telecommunications, Team Leadership, Marketing, Retail, Selling, Management, Strategic Planning, Business Strategy, Direct Sales, CRM, Account Management, Product Development, Sales Process, Sales Management, Salesforce.com, Cross-functional Team..., Cold Calling, Strategy, Customer Retention, Sales Operations, Mobile Devices, Contract Negotiation, P&L Management, Forecasting, Sales, Solution Selling, Vendor Management, Training, Business Development, Product Marketing, Product Management, B2B, Leadership, Customer Experience, Purchasing, Competitive Analysis, Customer Service, Key Account Management, Strategic Partnerships, Channel Partners, Customer Satisfaction, Team Building, Cellular Communications, Sales Presentations, Call Centers
Education
Chicago State University 1981 — 1985
BS, Marketing
Western Illinois University
Physio-Control, Inc. August 2013 - Present
Physio Control Inc. February 2013 - September 2013
Physio Control July 2011 - September 2012
Cardiac Science November 2005 - July 2011
Cingular March 2004 - November 2005
IBM Global Services April 2002 - March 2004
Skills
Supervisory Skills, Team Leadership, Process Management, Training & Development, Process Development, Documentation, Microsoft Technologies, Quality Systems, Operating Systems, Troubleshooting, Computer Hardware, Customer Service, Problem Solving, Customer Relations, A+ Certified, Microsoft Office, Analysis, Windows, Software Documentation, Cross-functional Team..., Hardware Diagnostics, Employee Training, Technical Support, Field Service, Medical Devices, Visio, Customer Satisfaction, FDA, Quality System, Process Improvement, Process Simulation, Management, Project Management, Manufacturing
Education
Edmonds Community College 1999 — 2001
Network Technology, Computer Services
Sprint April 2015 - Present
Videotron May 2012 - April 2015
Nokia Siemens Networks July 2009 - February 2012
Ericsson February 2008 - November 2008
RF Telecom 2007 - 2007
Cingular 2006 - 2006
Skills
Actix, TEMS, Network Optimization, TEMS Investigation, HSDPA, Drive Test, RF, 3G
Education
Concordia University 1999 — 2005
B.Eng, Electrical, telecom
Vanier College 1996 — 1999
CGI January 2012 - Present
CGI January 2012 - Present
WarrenCAT June 2007 - December 2011
West Texas Gas 2003 - 2007
Cingular August 2001 - July 2004
Skills
C#, ASP.NET, .NET, HTML, Visual Studio, VB.NET, Microsoft SQL Server, Oracle, Database Design, XML, Telerik Web Controls, Tortoise SVN, IIS, Web Applications, SQL
Education
Colorado Technical University-Online 2005 — 2006
BS, Software Engineering
University of Texas of the Permian Basin 1992 — 2001
BA, History, Accounting
AT&T Mobility October 2011 - Present
AT&T Mobility March 2010 - October 2011
AT&T Mobility June 2005 - March 2010
Cingular June 2004 - June 2005
Cingular December 2002 - June 2004
Cingular December 2001 - December 2002
Cingular January 1999 - December 2001
Comcast March 1997 - January 1999
Comcast March 1995 - March 1997
Comcast July 1992 - March 1995
Skills
UMTS, LTE, 4G, TDMA, Cellular Communications, RF Engineering, CDMA, GSM, 3G, Wireless, HSPA, Edge, RF, Microwave, HSDPA, Optimization, RF design, RAN
Education
Drexel University 1985 — 1990
Bachelor of Science (BS), Electrical and Computer Engineering
T-Mobile March 2007 - Present
T-Mobile Las Vegas 2005 - 2006
Cingular 2003 - 2004
Nortel Networks 1999 - 2001
Ericsson May 1996 - September 1999
Applied Materials 1994 - 1995
Skills
Wireless, CCNA, UMTS, SQL, Unix, SIP, Switches, 2G, CDMA, Networking, Telecommunications, LTE, GSM, 3G, VoIP, Cellular Communications
Education
DeVry University-Texas 1989 — 1993
BSEE, Electrical and Electronics Engineering
Alief Hastings High School 1985 — 1989
Diploma, Computer and Information Sciences
Balise Motor Sales March 2015 - September 2015
Lia Honda August 2013 - February 2015
Manchester Honda August 2008 - July 2013
Liberty Honda January 2005 - August 2008
Cingular January 2003 - December 2005
Skills
Customer Retention, Sales, Forecasting, Finance, F&I, Profit, Approvals, Customer Service, Sales Management, Credit, Credit Analysis, Loans, Consumer Lending, Credit Risk, Automotive, Negotiation, Extended Warranty, Automotive Aftermarket, Automotive Sales, Management, Sales Process, Vehicles, Dealers
Education
Central Connecticut State University
Microsoft 2014 - Present
Cox Communications October 2013 - June 2014
Sprint February 2013 - October 2013
Cox Communications June 2012 - December 2012
Cox Communications February 2012 - June 2012
Cox Communications January 2011 - February 2012
Cox Communications November 2006 - January 2011
Cox Communications July 2004 - November 2006
Cingular May 2003 - May 2004
Skills
Technical Support, Routers, Troubleshooting, Switches, TCP/IP, Computer Hardware, Windows, Networking, Customer Service, Sales
Education
Capella University
Louisiana Technical College
MacEdge October 2001 - Present
Backlash Productions June 2010 - Present
Web.com July 2001 - September 2001
Cingular March 2001 - July 2001
Diversified Computers September 1998 - February 2001
Skills
Film, Film Production, Post Production, Video, Photography, Digital Imaging, Web Development, Web Design, Television, Camera, Multimedia, Mac
Education
Daniel Webster College 2009 — 2010
Small Business Marketing
Keene State College 1998 — 2000
Wolters Kluwer December 2014 - Present
Roti Mediterranean Grill March 2014 - October 2014
SGK November 2012 - March 2014
Gate Gourmet April 2012 - November 2012
Adecco RPO September 2011 - April 2012
Planned Parenthood of Illinois December 2010 - September 2011
Comcast Cable March 2002 - September 2011
Cingular December 2001 - March 2002
Skills
Employee Relations, Onboarding, HRIS, New Hire Orientations, Human Resources, Workforce Planning, Applicant Tracking..., Recruiting, Temporary Placement, Conflict Resolution, Interviews, PeopleSoft, Management, Labor Relations, Project Management, Talent Management, HR Policies, Employee Benefits, Leadership, Deferred Compensation, Internet Recruiting, Benefits Administration, Time Management, Policy, Training, Payroll, Employee Training, Sourcing, College Recruiting, Personnel Management, Succession Planning, Background Checks, Talent Acquisition, Organizational..., Software Documentation, Screening, Taleo, Performance Management, Hiring, Trend Analysis, Employee Engagement, Organizational..., Orientation, Forecasting, Full-cycle Recruiting, Workers Compensation, Unemployment Claims, E-Verify, 401k, Benefits Management
Education
National Louis University 2015 — 2016
Master's Degree, Human Resource Management
Chicago State University 2004 — 2010
Bachelors, Human Resource Management
Comcast Cable August 2012 - Present
Inktel Direct April 2011 - Present
Inktel Direct October 2010 - April 2011
Cingular 1995 - 2003
Skills
Call Center, Customer Retention, Customer Satisfaction, Telemarketing, Customer Experience, Customer Service, Account Management, Avaya
Education
College of DuPage
Accounting
Wavsys, LLC September 2013 - February 2015
T-Mobile April 2012 - June 2013
Ericsson February 2007 - January 2012
CINGULAR WIRELESS 2006 - 2007
Cingular 2006 - 2006
Skills
LTE, Wireless, Vendor Management, RAN, 3G, 4G, IP, Computer Network..., CDMA, GSM, Cellular Communications, Switches, UMTS, Telecommunications, GPRS, Ethernet, WCDMA, 2G
Education
California State University-Long Beach
AT&T Mobility 1996 - Present
AT&T Mobility February 2009 - October 2010
Cingular April 2005 - February 2009
Skills
Root Cause Analysis, UMTS, RF Engineering, CDMA, LTE, GSM, 4G, RF, Wireless, Cellular Communications, Edge, EVDO
Education
Cleveland State University 1994 — 1996
Business Administration, Engineering
Case Western Reserve University 1989 — 1993
Electrical Engineering, Classics
WellCare February 2005 - Present
Cingular 2001 - 2003
AT Kearney 1999 - 2001
Education
Carnegie Mellon University 1997 — 1999
MBA, Marketing, Operations
Carnegie Mellon University - Tepper School of Business 1997 — 1999
MBA
Emory University 1991 — 1995
BS, Biology
Alexian Brothers Health System October 2012 - Present
Educational Directories August 2003 - July 2012
Cingular 1995 - 2002
Skills
Administration Support, Microsoft Word, Microsoft Excel, Customer Oriented, Medical Records, Conscientious, Dependable Team Player, Communication Skills, Office Administration
Education
Cleveland State University
Bachelor of Arts (B.A.), Communication
Harper College
Health Information/Medical Records Technology/Technician
Uncle Harry's Natural Products October 2003 - Present
Cingular January 2005 - June 2005
Keane March 2000 - July 2001
Education
Cornish College of the Arts 1996 — 1996
General Education, Music History
Issaquah High School 1992 — 1994
GED, Computer Networking
AT&T September 2005 - Present
Seacrest Services October 2002 - November 2004
Cingular November 1996 - October 2001
Lucille & Otley's Restaurant Inc September 1985 - July 1996
Skills
Contract Negotiation, Negotiation, Strategic Planning, Real Estate, Budgets, Vendor Management, IP, Project Management, VoIP, T1, Team Leadership, Training, Leadership, Management, Customer Retention, Cellular Communications, Customer Experience, 4G, Team Building, Call Centers, Customer Satisfaction
Education
Catawba College 1983 — 1985
Bachelor of Arts (BA), Business Administration, Management and Operations
Palm Beach Community College 1981 — 1983
Associate of Arts (A.A.), General Studies
Scott&White March 2013 - January 2014
Cingular June 2002 - June 2003
Skills
Management, Communication, Training, Commercial Driving, Process Scheduler, Software Documentation, Team Building, Leadership, Change Management, Customer Service, Sales Management, Team Leadership, Sales, Customer Experience, Telecommunications
Education
Eastern Michigan University 1977 — 1979
Apple August 2012 - Present
TeleTech November 2007 - June 2012
Cingular October 2001 - April 2007
Skills
Computer Technology, Computer Repair, Wireless Devices, Home Networking, Electronics Technology, Telephony Support
Education
DeVry University-Missouri 2010 — 2012
Associate of Applied Science, Electronics and Computer Technology
All Home Solutons 2013 - Present
All Home Solutions LLC 2006 - Present
Cingular 1999 - 2006
Skills
Master craftsman, Carpentry, Knowledge Sharing, Networking, Process Scheduler, Restoration, Green Building, Construction, Construction Management, Contract Negotiation, Public Speaking
Education
DeVry University 1987 — 1997
Bachelor's degree technical manageme, Electrical, Electronics and Communications Engineering
Wave Broadband April 2015 - Present
Wave Broadband April 2015 - Present
Wave Broadband April 2015 - Present
Wave Broadband March 2014 - Present
Comcast 2008 - 2014
Comcast Cable July 2008 - 2012
Lien Research May 2007 - June 2008
Cingular August 2006 - May 2007
Skills
Data Entry, Data Analysis, Customer Service, Sales, Microsoft Office, Employee Training, Leadership, Training, Technical Support, Customer Experience, Access, Troubleshooting, Team Leadership, Process Improvement, Teamwork, Team Building, Windows, Microsoft Word, Public Speaking, Microsoft Excel, PowerPoint, Editing
Education
Edmonds Community College 2013 — 2015
Cingular 2009 - 2012
Education
California State University-Northridge 2010 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
California State University-Northridge 2010 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General