Experience
Thomson Reuters  August 2014 - Present
Thomson Reuters  April 2011 - June 2014
Thomson Reuters  February 2006 - April 2011
Control Point Solutions   2003 - 2006

Skills
Salesforce.com, Solution Selling, Account Management, CRM, Direct Sales, Sales Process, Market Data, Order Management, Change Management, Data Analysis, Vendor Management, Process Improvement, Data Center, Financial Markets, SaaS, Business Process, Business Development

Education
Southern Illinois University, Edwardsville   2000 — 2002
Bachelor's degree, Computer Management Information System

Lewis and Clark Community College   1997 — 2000
Associate of Science (A.S.)

Experience
Barracuda Networks  January 2013 - August 2015
Verizon Business  May 2010 - November 2012
Verizon Business  May 2008 - May 2010
Control Point Solutions   September 2007 - March 2008

Skills
Financial Analysis, Enterprise Development, Strategic Technology..., Sales, New Business Development, Strategic Planning, Financial Modeling, Account Management, Microsoft Office, Due Diligence, Contract Negotiation, Social Media, Billing Systems, Customer Satisfaction, Telecommunications, Disaster Recovery, Salesforce.com, Time Management

Education
The University of Georgia   2003 — 2007

University of Valencia   2006 — 2006

Experience
Dell  July 2014 - Present
Hoovers Inc.  2008 - 2013
Livermore Valley Insurance Services   April 2006 - June 2008
New York Life Insurance Company  November 2004 - March 2006
Control Point Solutions   February 2004 - October 2004

Skills
Salesforce.com, Lead Generation, Sales Process, Account Management, Direct Sales, B2B, Solution Selling, Cold Calling, Sales, Selling, CRM, New Business Development, Sales Management, Sales Presentations, Business Development

Education
University of California, Berkeley   1992 — 1994
Bachelor of Arts (BA), English Language and Literature, General

Experience
Booz Allen Hamilton  November 2008 - Present
IBM  October 2006 - October 2008
Control Point Solutions   April 2004 - October 2006
Compuware Corporation  November 2000 - April 2004

Skills
Heuristic Evaluation, User-centered Design, Usability Testing, User Experience, Usability Engineering, User Interface Design, Wireframes, Wire Framing, Human Computer..., Usability, User Research, Interaction Design, User Scenarios, Accessibility, Web Design, Rapid Prototyping, Graphic Design, Web Development, User Interface, Mobile Design, SDLC, Requirements Analysis, Web Applications, HTML, Task Analysis, CSS, Axure, Section 508, Axure RP

Education
George Mason University   1993 — 1997
Bachelor's Degree, Studio Art

Wakefield High School   1989 — 1993

Experience
Pike Creek Charter Middle School   April 2011 - Present
Family Foundations Academy   August 2010 - February 2012
Foxwoods Resort Casino  July 2007 - December 2007
Control Point Solutions   June 2006 - June 2007

Skills
Strategic Planning, Customer Service, Budgets, Marketing, Event Planning, Public Speaking, Classroom Management, Differentiated..., Special Education, Nonprofits, Teaching, Research, Staff Development, Training, Leadership Development, Public Relations, Tutoring, Fundraising, Coaching, Community Outreach, Educational Leadership, Program Development, Curriculum Design, Editing, Volunteer Management, Curriculum Development, Social Networking

Education
Wilmington College   2013 — 2014
School Leadership

Drexel University   2012 — 2014
Advanced Teaching and Curriculum

Wilmington University   2008 — 2010
Masters in Elementary Education, Education

Hofstra University   2001 — 2005
Journalism, Public Relations and English

Experience
PwC  August 2014 - Present
PwC  January 2012 - July 2014
PwC  May 2011 - January 2012
National Science Foundation  July 2010 - June 2011
Rivermine  July 2006 - June 2009
Control Point Solutions   June 2004 - July 2006
Office Team  June 2003 - June 2004

Skills
Database Administration, Administration, Administrative Support, Microsoft Office, Office Administration, Telecommunications, Implementation Services

Education
Strayer University (VA)   2012 — 2014
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General

University of Maryland University College   2001 — 2002

Experience
NYC Department of Education  December 2010 - Present
Fiserv  June 2008 - August 2010
Control Point Solutions   August 1998 - February 2008
Carver Federal Savings Bank  July 1996 - August 1998
Westchester Medical Center  July 1995 - July 1996
Chase  January 1993 - June 1995

Skills
CRM, Strategy, Outsourcing, Management, Leadership, Business Development, Change Management, Training, Telecommunications, Account Management, Risk Management, Sales, Coaching, Customer Service, Six Sigma, Customer Satisfaction, Accounting, Executive Management, Managerial Finance, Vendor Management, Team Building, Team Leadership, Cross-functional Team..., Strategic Planning, Business Analysis, Process Improvement, Project Management, Project Planning, Product Management, Business Process..., Customer Retention, Banking, Contract Management, Financial Analysis, Data Analysis, Program Management, SaaS, Analysis, Marketing, Managed Services, Solution Selling

Education
City University of New York-Herbert H. Lehman College   2008 — 2010
Master of Science (M.S.), Childhood Education, 1 thru 6

City University of New York-Herbert H. Lehman College   1992 — 2006
Bachelor of Arts (B.A.), Economics, 3.8 GPA

City University of New York-Herbert H. Lehman College   1992 — 2006
Bachelor of Arts (B.A.), Sociology, 3.8 GPA

Experience
Oak Street Health  May 2015 - Present
Lumeris  September 2013 - May 2015
SAVVIS  2006 - September 2013
Control Point Solutions   2004 - 2006
Forsythe Technology  2001 - 2003
MCI  1990 - 2001

Skills
Vendor Management, Managed Services, Telecommunications, Cloud Computing, Outsourcing, Professional Services, Business Analysis, Process Improvement, SaaS, Integration, Data Center, Business Development, Cross-functional Team..., management, Finance, Accounts Receivable, Accounting, Project Management, Management, Business Process, Business Process..., Strategy, Program Management, Forecasting, Mergers & Acquisitions, Business Intelligence, Change Management

Education
Saint Louis University   2008 — 2010
MBA, Finance

University of Missouri-Saint Louis   1979 — 1983
Bachelor of Business Administration (BBA), Accounting

Experience
P3Logic   February 2009 - Present
Jon Wadsworth Technology Solutions   October 2008 - October 2012
Converging Networks Group   March 2005 - October 2008
Control Point Solutions   March 2003 - March 2005
Olivet Nazarene University  January 2000 - March 2003
Raynor Garage Doors  1994 - 1996

Skills
Microsoft Excel, Avaya, Telecommunications, Analysis, Databases, Networking, Auditing, Microsoft Office, Customer Service, Windows, Project Management, Troubleshooting, PowerPoint, Business Analysis, SQL, Computer Hardware, MySQL, Windows Server, OS X, System Administration, Managed Services, Sales, Disaster Recovery, Call Centers, Security, Cloud Computing

Education
Olivet Nazarene University   1996 — 2000
BS, Computer Information Systems

Experience
Calero Software  October 2010 - Present
Control Point Solutions   November 2006 - February 2010
Nokia Networks(Contracted)   September 2005 - February 2006
MCI  March 2000 - July 2005

Skills
Telecom Expense..., Process Improvement, Forecasting, Account Management, Telecommunications, Business Analysis, Finance, Business Process..., Budgets, Strategy, Data Analysis, Analysis, Leadership

Education
Morehouse College   1994 — 1998
BA, Corporate Finance

Experience
Tangoe  October 2004 - Present
Control Point Solutions   January 2002 - October 2004

Skills
Telecommunications, Analysis, Billing, Vendor, Invoicing, Wireless, Sales Management, Billing Systems, Auditing, Telecom Expense..., Mobile Devices, VoIP, Management, Outsourcing, Mobile Communications, Call Centers, Forecasting, Telecommunications..., Cross-functional Team..., Salesforce.com, Team Leadership, Process Improvement, Vendor Management, Professional Services

Education
Ramapo College of New Jersey   1994 — 1998
BA, International Business, Latin American Studies

De Paul HS

Experience
Bank of America Merchant Services  October 2014 - Present
Bank of America Merchant Services  March 2012 - October 2014
RaceTrac Petroleum  2010 - May 2012
RaceTrac Petroleum  2010 - 2011
Opus Atlanta   October 2008 - October 2010
Control Point Solutions   October 2007 - October 2008
Georgia International Travel   May 2006 - August 2006

Skills
Excel, Credit, Financial Analysis, Process Improvement, Analysis, Microsoft Excel, Management, Leadership, Merchant Services, Risk Management, Strategy, Business Development, Sales, Relationship Management, Banking, Business Analysis

Education
Southern Polytechnic State University   2011 — 2013
Masters, IT, Summa Cum Laude

University of Colorado Boulder - Leeds School of Business   2004 — 2007
Bachelors, Finance

Experience
AXA US  2014 - 2014
AXA US  2011 - 2013
AXA US  2005 - 2011
Control Point Solutions   2003 - 2004
AllianceBernstein  2000 - 2003

Skills
Consulting, Leadership, Project Management, Business Planning, Business Analysis, Financial Analysis, Sales Management, Strategy, Process Improvement, Program Management, Analysis, Budget Forecasts, Business Process..., Business Process..., Business Strategy, Change Management, Cross-functional Team..., Customer Satisfaction, Entrepreneurship, Finance, Financial Reporting, Financial Services, Insurance, Lean Six Sigma, Management, Mentoring, Mutual Funds, Operations Management, Outsourcing, Performance Management, Program Implementation, Project Coordination, Project Delivery, Project Implementation, Project Planning, Quality Improvement, Recruiting, Relationship Management, Retail Sales, Sales, Sales Operations, Sales Process, Six Sigma, Solution Implementation, Staff Management, Stakeholder Engagement, Strategic Partnerships, Strategic Planning, Vendor Management, Vendor Relationship...

Education
Rutgers University-New Brunswick
B.A., Psychology

Experience
Tangoe  June 2015 - Present
IBM  March 2012 - May 2015
GE Healthcare  January 2011 - March 2012
GE Healthcare  May 2007 - December 2010
Verizon Business  2005 - 2007
Control Point Solutions   2000 - 2005

Skills
Solution Selling, PACS, Direct Sales, Healthcare, Account Management, Healthcare Information...

Education
Fairleigh Dickinson University-Florham Campus   1987 — 1991
BS, Marketing

Clemson University   1987 — 1988
Business, Management, Marketing, and Related Support Services

Wall Township High School   1984 — 1987

Experience
Ascension Health  May 2015 - Present
Centene Corporation  January 2014 - April 2015
Express Scripts  April 2012 - January 2014
Small Business  January 2009 - February 2012
Ernst & Young  May 2007 - August 2008
Control Point Solutions   November 2005 - May 2007
May Department Stores  April 2002 - November 2005

Skills
Excel, PowerPoint, Essbase, Visual Basic, Business Objects, People Soft, AS400, Lotus SmartSuite, Access, Microsoft Office, Internet Research, Hyperion, Microsoft Excel, PeopleSoft, Internal Controls, Financial Reporting, Accounts Payable, Accounting, Variance Analysis, Budgets, Hyperion Enterprise, Finance

Education
Fontbonne University   2012 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General

Fontbonne University   2012 — 2013
Master of Business Administration (MBA), Business Administration and Management, General

Experience
TEOCO  2009 - Present
Razorsight  April 2007 - January 2009
Control Point Solutions   August 2000 - April 2007
MCI WorldCom  1994 - 2000

Skills
Telecommunications, SaaS, Vendor Management, Managed Services, Telecom Expense..., Integration, Project Management, Software Project..., Business Analysis, Management, Business Process, Requirements Analysis, Program Management, Wireless, Product Management, Service Delivery, Enterprise Software

Education
McKendree College
Bachelor of Science (BS), Business Administration and Management, General

Experience
Tangoe  January 2012 - Present
Tangoe  July 2008 - December 2011
Quickcomm Software   September 2005 - June 2008
Control Point Solutions   October 2003 - September 2005

Skills
Vendor Management, Managed Services, Telecommunications, Wireless, SaaS, Telecom Expense..., Account Management, Leadership, Project Management, Call Centers, Outsourcing, Solution Selling, Mobile Devices, Customer Satisfaction, Process Improvement, General Business..., Virtual Global..., Conflict Resolution, Strategic Planning and..., Management

Education
The University of Connecticut School of Business   2005 — 2010
Master of Business Administration (M.B.A.), Management of Technology, 3.6 GPA

The University of Connecticut School of Business   1998 — 2002
Management, School of Business Administration

Experience
ERA Justin Realty   September 2014 - Present
Home  January 2010 - September 2014
Better Homes and Gardens Real Estate LLC   April 2009 - March 2011
Realogy Corporation  2004 - May 2009
Teldata Control  1998 - 2004
Control Point Solutions   1998 - 2004

Skills
Email Marketing, Interactive Marketing, Marketing, Salesforce.com, Brand Development, New Business Development, Social Networking, Advertising, Web Analytics, SEM, Lead Generation, Event Planning, Marketing Strategy, Strategy, Online Marketing, Leadership

Education
Rutgers University-New Brunswick   1994 — 1998
BA, Communications

Haddon Township High School   1991 — 1994

Experience
ZT Systems  June 2013 - Present
FedEx Express  October 2009 - Present
Control Point Solutions   October 2000 - June 2008

Skills
Sales, Customer Service, Microsoft Office, Process Improvement, Customer Satisfaction, Inventory Management, Invoicing, Microsoft Excel, Account Management, Business Analysis, Leadership, Software Documentation, Team Building, Vendor Management, Telecommunications, Team Leadership, Project Management, Program Management, Outlook, Management

Education
Capella University   2014 — 2016
Bachelor of Business Administration (B.B.A.)

Devry University   2005 — 2009
Associates, Business Administration

Experience
Post Consumer Brands  June 2014 - Present
Fidelity Investments  October 2013 - June 2014
Fidelity Investments  July 2012 - October 2013
Thomson Reuters  March 2007 - July 2012
Control Point Solutions   September 2004 - March 2007
TheBank of Edwardsville  March 2002 - September 2004

Skills
Business Analysis, Management, Process Improvement, Finance, Customer Satisfaction, Salesforce.com, Microsoft Excel, Access, SAP, Siebel, Series 7, Series 66, Series 63, Adesso, Cost Management, System Administration, Training, Subject Matter Experts, Nielsen, Financial Reporting, Financial Services, Customer Service, Vendor Management, Account Management, SAP Implementation, Project Implementation, Financial Markets, Collaborative..., Data Analysis, Key Account Management, Financial Analysis, Client Issue Resolution, Escalation Resolution, Software Implementation, Sales Contracts

Education
Southern Illinois University, Edwardsville
BS, Finance

Experience
PathSetters, LLC   February 2013 - Present
Mastercard  January 2014 - July 2015
Mastercard  May 2012 - January 2014
Mastercard  February 2008 - May 2012
Control Point Solutions   July 2002 - February 2008
MCI/WorldCom  July 2000 - August 2002

Skills
Telecom Expense..., Telecommunications..., Business Process..., Lean Six Sigma, Leadership, Cross-functional Team..., Data Analysis, IT Audit, Data Validation, Software Implementation, Program Implementation, PowerPoint, Database Administration, Project Management, Access, Analysis, Budgets, Coaching, Customer Service

Education
Webster University
Master’s Degree, Information Technology

University of Missouri-Saint Louis
Bachelor's Degree, BSBA, Management and Organizational Behvior

Experience
Design Within Reach  August 2013 - Present
United States Postal Service  December 2011 - August 2013
Independent Contractor  November 2010 - October 2011
NexTec Group  October 2007 - April 2010
Control Point Solutions   March 2004 - December 2006
Teldata  March 2002 - March 2004
IPC Bridge   1997 - 1999

Skills
CRM, Microsoft CRM, Integrated Marketing, Sage, Marketing, Public Relations, Analytics, Email Marketing, Sales, ERP, Salesforce.com, Great Plains Software, Account Management, Web Strategy, Solution Selling, Microsoft Excel, Lead Generation, Strategic Partnerships, Management, Customer Service

Education
School of Visual Arts   1992 — 1994
Advertising, Graphic Design

SHS

SHS

Experience
Express Scripts  March 2011 - Present
Express Scripts  October 2009 - March 2011
Control Point Solutions   November 2005 - October 2009
Sigma Aldrich  2003 - 2005
Sigma Aldrich  2001 - 2003

Skills
Quality, Quality Assurance, Process Improvement, SAP, AS400, Excel, Access, Financial Analysis, Accounts Receivable, Telecom Expense..., Training, Microsoft Excel, Management, Finance

Education
Lindenwood University   1994 — 1998
BA, Business Administration, Business

Experience
MasterCard  September 2015 - Present
MasterCard  January 2014 - August 2015
MasterCard  May 2012 - January 2014
MasterCard  February 2008 - May 2012
Control Point Solutions   July 2002 - February 2008
MCI/WorldCom  July 2000 - August 2002

Skills
Telecommunications, Process Improvement, Leadership, Cross-functional Team..., Data Mining, Databases, Auditing, Data Validation, Asset Management, Lean Six Sigma, Telecom Expense..., IT systems development, Vendor Relationship..., Cost Savings, Inventory Management, Inventory Accuracy, PowerPoint, Presentation Skills, Data Analysis, Relational Databases

Education
Webster University
Master of Arts (MA), Information Technology

University of Missouri - St. Louis
BSBA, Management and Organizational Behavior

Experience
Telarix  May 2014 - Present
Telarix  March 2011 - April 2014
Telarix  September 2006 - 2011
Control Point Solutions   2003 - 2006
Broadmargin  August 2000 - 2003

Skills
Project Implementation, Implementation Services, Program Management, Integrated Management..., Telecommunications..., Least Cost Routing, Change Management, New Business Development, International Business, Strategy, Telecommunications, Mobile Devices, Business Analysis, CRM, Outsourcing, Business Process..., Product Management, Requirements Analysis, Project Management, Wireless, VoIP, Business Process, Management, Leadership, Analysis, Managed Services, Project Planning, Vendor Management, PMP, Software Project..., Business Intelligence

Education
George Mason University
Information Systems

Virginia Commonwealth University
Information Systems, VCU School of Business

Experience
City of Bloomington  May 2014 - Present
City of Bloomington, IL  September 2013 - May 2014
Farnsworth Group, Inc.   March 2007 - September 2013
Control Point Solutions   December 2001 - October 2006
Afni  1998 - 2001

Skills
Benefits Administration, Payroll, FMLA, Software Documentation, Ceridian, Recruiting, Human Resources, Onboarding, Employee Relations, Employee Benefits, Kronos, Microsoft Office, New Hire Orientations, Interviews, PeopleSoft, Performance Management, Team Building, ADP Payroll

Education
Lincoln College   2008 — 2014
Bachelor of Science (BS), Business Administration and Management, General

Brown Mackie College-Atlanta
Associate of Science (A.S.), Accounting

Experience
Windstream Communications  August 2014 - Present
Tangoe  August 2012 - July 2014
PAETEC Software- (Company Acquired by Windstream)   June 2007 - August 2012
Windstream Communications  June 2007 - August 2012
Control Point Solutions   2004 - 2007
ISC Communications   1999 - 2004
Nextel Communications (Acquired by Sprint)   1997 - 1999
Cellular One/SBC/AT&T/Cingular   1996 - 1997

Skills
Contract Negotiation, Consultative Selling, Cloud Computing, Direct Sales, Miller Heiman, Healthcare IT, IT Service Management, IT Outsourcing, Solution Selling, Sales, Telecommunications, Managed Services, Healthcare Information..., SaaS, Leadership, Co-location, Management, Selling, Unified Communications, Sales Process, Professional Services, VoIP, Wireless, Salesforce.com

Education
DeVry University   1996 — 1998
Telecommunications Management

Northern Illinois University   1994 — 1996
Business

Southern Illinois University, Carbondale   1993 — 1994

Experience
American International Group  October 2012 - Present
TD Ameritrade  May 2012 - September 2012
IBM Global Services  September 2010 - April 2012
Hess Corporation  August 2008 - April 2009
Control Point Solutions   October 2006 - May 2008
MCI International/Verizon Business   April 2004 - July 2006
MCI International/Verizon Business   October 2003 - July 2006
Verizon Business  January 1989 - July 2006
DRM  January 1999 - January 2006
BDPA NJ   1994 - 2001

Skills
Telecommunications, MS Project, Cross-functional Team..., Disaster Recovery, ITIL, Visio, IT Strategy, Outsourcing, SDLC, Process Improvement, Project Management, Analysis, Business Analysis, Visual Basic, Microsoft SQL Server, Data Center, Management, Business Process, Software Development, CRM, Databases, IT Management, Software Documentation, Service Delivery

Education
Rutgers, The State University of New Jersey-New Brunswick   1981 — 1986
Bachelor's Degree

RUTGERS UNIVERSITY
Bachelors of Arts

Experience
Verizon Enterprise Solutions  August 2013 - Present
Verizon Business  February 2006 - August 2013
STV  April 2005 - January 2006
Control Point Solutions   2004 - 2005
NYC Department of Environmental Protection  August 2003 - December 2003
MCI/Worldcom  October 1996 - April 2002

Skills
Proposal Management, Contract Management, Proposal Writing, Vendor Relations, ITIL v3 Foundations..., ITIL v2 Practicioner..., ITIL, Managed Services, Telecommunications, Vendor Management, Program Management, RFP, Project Management, PMP, Cloud Computing, Pre-sales, Business Development, Contract Negotiation, VoIP, Integration, Solution Selling, Network Design, Outsourcing, Strategy, Process Improvement, MPLS, Management, Analysis, Service Delivery, Data Center, Cross-functional Team..., IP, Unified Communications, Professional Services, SaaS, IT Strategy, Technical Writing, WAN, IT Service Management, IT Outsourcing, Solution Architecture

Education
City University of New York City College   1986 — 1992
BS, Mechanical Engineering

Experience
PwC  September 2014 - Present
Tangoe  June 2013 - August 2014
GalaxE.Solutions  June 2011 - June 2013
Mackenzie Myles   July 2009 - July 2011
Juice Energy  March 2007 - January 2009
Control Point Solutions   October 2000 - March 2007

Skills
Project Management, Leadership, Vendor Management, Change Management, Program Management, Recruiting, Process Improvement, Technical Recruiting, Strategic Planning, Talent Management

Education
Florida Tech
BS, Business

Experience
The Uncommon Thread  January 2007 - Present
Scholastic Intervention Solutions   April 2010 - December 2013
MCGAT Enterprises   September 2005 - April 2013
Control Point Solutions   October 1987 - August 2005
Teldata Control  1987 - August 2004

Skills
Training, Program Management, Leadership, Start-ups, Strategy, Management, Strategic Planning, Entrepreneurship, Management Consulting, Telecommunications, Enterprise Software, Strategic Partnerships, Business Development, Account Management

Education
Susquehanna University   1979 — 1983

Hanover Park High School   1976 — 1979

Experience
Control Point Solutions   2008 - Present
HCL Expense Management Services  2008 - 2010
Viacom International  1983 - 2007

Education
Baruch College, City University of New York (CUNY)

Experience
Tangoe Inc.  November 2013 - Present
Tangoe  October 2005 - October 2013
Control Point Solutions   February 2001 - October 2005
TSR Wireless  1990 - 2001

Skills
Mobile Computing, Telecommunications, Direct Sales, Business Strategy, Mobile Devices, Sales Management, Wireless, Mergers, Mobile Communications, Mobile Technology, Telecom Expense..., Sales, Management, Solution Selling, Managed Services, Mobile Device Management, SaaS, Team Leadership, Mergers & Acquisitions, Field Development, Strategic Partnerships, Entrepreneurship, Cloud Computing, Executive Management, Professional Services, Enterprise Software, Salesforce.com, Go-to-market Strategy, Product Management, Start-ups, CRM, Strategic Planning, Outsourcing, Sales Process, Consulting, Unified Communications, Vendor Management

Education
Pace University - Lubin School of Business -MBA   1996 — 1999
MBA, Strategic Management

University of Maryland College Park   1988 — 1991
BS, Economics

Experience
Wells Fargo Advisors  September 2014 - Present
Belden Inc.  July 2013 - September 2014
Belden Inc.  February 2012 - June 2013
Deloitte Consulting  August 2008 - February 2012
Deloitte Consulting  June 2007 - August 2008
Reuters  January 2006 - May 2007
Control Point Solutions   2004 - 2006

Skills
Financial Analysis, Budgeting, Process Improvement, Data Analysis, Accounting, Business Process..., Financial Reporting, Business Intelligence, Access, Variance Analysis, Business Analysis, Forecasting, Budgets, Finance, Financial Modeling, SAP, Microsoft Excel, Business Objects, Analysis, Auditing, Salesforce.com, Business Process Design, Business Process..., CRM, Microsoft Office, Continuous Improvement

Education
Southern Illinois University, Edwardsville   2003 — 2004
MBA

Southern Illinois University, Edwardsville   2000 — 2002
BSBA, Finance

Experience
Control Point Solutions   Resource FullfilmentCore Technologies2006 - 2007

Education
County College of Morris   1997 — 2003

County College of Morris   1999 — 2002

Experience
Telarix  December 2008 - Present
Telarix  August 2007 - November 2008
Control Point Solutions   2000 - 2006
Broadmargin  1999 - 2004
MCI  1981 - 1999

Skills
Telecommunications, Managed Services, Product Management, Change Management, Program Management, Vendor Management, Wireless, SaaS, Strategy, VoIP, Cloud Computing, Professional Services

Education
Rollins College   1977 — 1981
Bachelor of Business Administration (B.B.A.)

Country Day School, Costa Rica   1973 — 1977

Experience
__  June 2010 - July 2010
Telwares  December 2007 - May 2010
Control Point Solutions   July 2007 - November 2007
Control Point Solutions   April 2006 - July 2007
Control Point Solutions   September 2005 - April 2006
Warm Thoughts Communications, Inc.   May 2004 - September 2005

Education
University of Scranton   1999 — 2003
B.A., Communication

Experience
TMA Direct  September 2013 - Present
TMA Direct  September 2010 - September 2013
North Wind Mechanical   March 2008 - April 2009
Control Point Solutions   June 2006 - November 2007

Skills
Salesforce.com, Microsoft Applications, Email Marketing, Direct Marketing, Direct Mail, Account Management, Marketing Communications, Online Advertising, Digital Media, Social Media, Telemarketing, Database Admin, Microsoft Excel, Microsoft Office, PowerPoint, Access, Event Planning, Data Analysis

Education
James Madison University   2002 — 2006
International Business, Marketing concentration

James Madison University   2002 — 2006
Bachelor of Business Administration (B.B.A.), International Business

Experience
Guardian Life Insurance  March 2009 - Present
Telwares  2002 - December 2008
Control Point Solutions   1997 - 2002

Skills
Telecom Expense..., SDLC, Six Sigma, Contract Negotiation, Expense Reduction, Project Implementation, Telecommunications..., Disaster Recovery, Expenses, Management, Business Process..., IT Operations, PMO, Telecommunications, Vendor Management, IT Strategy, Data Center, IT Management

Education
University of Scranton   1993 — 1997
BS, Management

St. Joseph's Metuchen, NJ

Experience
Intelligence Squared US   June 2014 - Present
NYU Stern School of Business  July 2010 - October 2013
OneWire  December 2007 - June 2010
Natural Food Group, LLC   May 2007 - December 2007
Control Point Solutions   November 2005 - May 2007
Fordham Law School  May 2005 - November 2005
New York University  November 2002 - May 2005
Waterford Institute  October 2001 - November 2002
Tradeout, Inc.   March 1999 - July 2001
Wunderman (Young & Rubicam)   December 1997 - March 1999

Skills
Editing, Nonprofits, Fundraising, Research, Strategy, Program Development, Community Outreach, Grant Writing, Social Media, Strategic Planning, Marketing, Event Planning, Philanthropy, Higher Education, Volunteer Management, Alumni Relations, Social Networking, Business Development

Education
Macalester College
BA, English

Experience
Tangoe  January 2013 - Present
Tangoe  January 2011 - December 2012
Control Point Solutions   1995 - 2011

Skills
Telecom Expense..., Telecommunications, Managed Services, Wireless, Solution Selling, SaaS, Salesforce.com, Vendor Management, Account Management, RFP, Telecommunications..., Outsourcing, Mobile Devices, Direct Sales, Process Improvement, Professional Services, Telecommunications..., Contract Negotiation, Cloud Computing, Business Analysis, Pre-sales

Education
Albright College   1988 — 1992
Bachelor of Arts (B.A.), History

Experience
Accenture  January 2014 - Present
Veramark Technologies  January 2013 - December 2013
Veramark Technologies  December 2008 - December 2012
Source Loop   2008 - 2009
Control Point Solution   July 2006 - December 2008
HCL BPO  2006 - 2008
Control Point Solutions   2006 - 2008
Embroidery Services, Inc.   2005 - 2006

Skills
Microsoft Office, Project Management, Telecommunications, Data Analysis, Microsoft Excel, Auditing, Telecom Expense..., OneNote, Access, Outlook, Helping Clients Succeed, Telecommunications..., Process Improvement, MS Project, PowerPoint, Quicken, Learning, Time Management, Team Leadership, Analysis, Wireless, Business Analysis, Vendor Management, Integration, Management

Education
University of Georgia - Terry College of Business   1999 — 2004
BBA, International Business

The University of Georgia   1999 — 2004
Bachelor of Arts (BA), Germanic & Slavic Languages

Kennesaw State University - Michael J. Coles College of Business

Experience
UCB  July 2010 - Present
UCB  July 2010 - November 2012
Shionogi Pharma  September 2005 - July 2010
Control Point Solutions   January 2001 - September 2005
Atlantic Assurance   April 1998 - December 2000
US Army  1992 - 1996

Skills
Forecasting, Financial Analysis, Process Improvement, Essbase, SAP, Account Reconciliation, Training, Strategic Financial..., ERP, General Ledger, Analysis, Pricing, Strategy, Internal Controls, Sarbanes-Oxley Act, Financial Planning, Leadership, Cross-functional Team..., Budgets, Strategic Planning, Management, Pharmaceutical Industry

Education
East Tennessee State University
BBA, Corporate Finance & Investments

Kennesaw State University - Michael J. Coles College of Business
MBA, Business Administration

Experience
Bosch Packaging Technology  December 2012 - Present
Apple Inc.  April 2010 - December 2012
ProfitLine  January 2007 - February 2010
Control Point Solutions   October 2006 - January 2007
Cingular Wireless  October 2001 - October 2006
AT&T Wireless  October 1997 - October 2001
CellularOne / AT&T Wireless   October 1994 - October 1997

Skills
Team Building, Operations Management, Organizational..., Solution Selling, Consultative Selling, Customer Retention, Key Account Management, Sales Management, CRM, Telecommunications, Cross-functional Team..., Strategy, Strategic Partnerships, Budgets, Sales, Product Management, Account Management, Wireless, Business Development, Vendor Management, Product Development, Management, Business Process, Outsourcing, Sales Process, Direct Sales, Leadership, Training, Entrepreneurship, Customer Satisfaction, Coaching, Security, Contract Negotiation, Team Leadership, Sales Operations, Salesforce.com, Product Marketing, B2B, SaaS, Competitive Analysis, Customer Experience, Mobile Devices, Start-ups

Education
St. Peter's College   1990 — 1994
Bachelor of Arts, Economics

Experience
Tangoe  January 2011 - Present
HCL Technologies  August 2008 - January 2011
Control Point Solutions   November 2004 - August 2008
Teldata Control  February 2004 - November 2004
Songwriters Guild of America  May 1998 - January 2004

Skills
Telecommunications, Vendor Management, Mobile Devices, Managed Services, SaaS, Salesforce.com, Troubleshooting, VoIP, Wireless, Call Centers

Education
Seton Hall University School of Law   1998 — 2002

Fordham University   1993 — 1998
BA, Sociology

Experience
Group O  October 2012 - February 2015
Primus Software Corporation  November 2010 - August 2011
Robert Half Technology  June 2008 - December 2008
Toppan Photomasks  October 2007 - March 2008
Traq Wireless  August 2006 - October 2007
Control Point Solutions   September 2004 - June 2006
KS and Associates of Chicago   February 2004 - July 2004
EDS  September 1999 - October 2003

Skills
Data Warehousing, Databases, Oracle, SDLC, Unix

Education
The University of Texas at Arlington   1998 — 2000
Management Information Systems

University of Houston   1994 — 1996
Biology

Tyler Junior College   1992 — 1994
Biology

Experience
Digineer  December 2010 - Present
Telwares  February 2010 - June 2010
Control Point Solutions / HCL   2008 - February 2010
Control Point Solutions   February 2006 - February 2008
Control Point Solutions   September 2004 - February 2006
Teldata Control, Inc.   September 2001 - September 2004
Teldata Control, Inc.   September 1998 - September 2001
Teldata Control, Inc.   September 1996 - September 1998

Skills
Vendor Management, Business Analysis, Business Intelligence, Integration, Microsoft SQL Server, Process Improvement, Data Analysis, Business Requirements, Analysis, Six Sigma, Database Design, Project Planning

Education
Drexel University   1990 — 1995
BS, Environmental Science

Experience
Tangoe Inc  July 2014 - Present
Tangoe  February 2007 - July 2014
ISG  2005 - February 2007
Control Point Solutions   2000 - 2005

Skills
Telecommunications

Education
Berkeley College   1998 — 2000

William Paterson University of New Jersey   1996 — 1998

Experience
Verizon  May 2015 - Present
Windstream Communications  January 2014 - April 2015
Colt Technology Services  July 2011 - January 2014
Arbinet  September 2009 - July 2011
Arbinet  January 2008 - September 2009
Arbinet  March 2005 - January 2008
Control Point Solutions   July 2004 - March 2005
ITXC Corporation   June 2000 - July 2004
AT&T  January 1997 - June 2000

Skills
New Business Development, Account Management, Customer Relations, Sales Management, Telecommunications, Negotiation, Strategic Planning, Salesforce.com, Contract Negotiation, VoIP, Start-ups, Product Management, Solution Selling, Strategy, Strategic Partnerships, Business Strategy, Business Development, SaaS, SIP, Customer Service, Wireless, Sales, IP, Managed Services, Unified Communications, MPLS, Management, Direct Sales, Cloud Computing, International Sales

Education
College of Saint Elizabeth   2008 — 2010
Business Adminstration, Management

Experience
Power Costs, Inc.   March 2012 - Present
Ameren  February 2006 - March 2012
Control Point Solutions   November 2002 - February 2006
MCI WorldCom  July 2000 - November 2002
President Riverboat Casino   June 1999 - July 2000

Skills
Energy, Power Generation, Energy Markets, Data Analysis, Account Management, Smart Grid, Project Planning, Leadership, Business Intelligence, Sales, MISO Market, SPP Market, PJM Market, Project Management, Market Policy, Lead Generation, Training, Access, Program Management, Analysis, Management, Process Improvement, Renewable Energy, Natural Gas, Commodity Markets, Risk Management, Electricity Markets, Business Analysis, Power Plants, Electric Power, Contract Negotiation, Budgets, Business Process..., Energy Management

Education
Lindenwood University   2006 — 2007
MBA, MBA

Southern Illinois University   2000 — 2002
Bachelor of Science, Business Administration - Accounting

Southern Illinois University   1995 — 1998
Bachelor of Science, Business Administration - Finance

Experience
Mutual of Enumclaw Insurance Company   July 2010 - Present
Mutual of Enumclaw  December 2007 - July 2010
Control Point Solutions   2000 - 2005

Skills
IT Service Management, Process Improvement, Project Management, ITIL, Change Management, Scrum, General Insurance, SSRS, SQL, Business Analysis, Agile Methodologies, Business Intelligence, Customer Service, Data Warehousing, SDLC, Service Management, SharePoint, Vendor Management

Education
University of Phoenix   2005 — 2007
MA, Management Information Systems/Management

Seton Hall University   1996 — 2000
BA, Psychology

Experience
Coldwell Banker Real Estate  December 2010 - Present
ERA Franchise Systems  December 2006 - December 2010
Control Point Solutions   February 2002 - December 2006
Tyco International  June 2000 - February 2002
AT&T  May 1998 - June 2000

Skills
Strategy, Marketing, Public Relations, Product Marketing, Strategic Planning, Start-ups, Program Management, Social Media Marketing, Marketing Communications, Corporate Communications, Marketing Strategy, Internal Communications, Social Media, Advertising, Email Marketing, Brand Architecture, Strategic Communications, Strategic Partnerships, Brand Management

Education
Stockton University
BA, Marketing

Experience
SunTrust  January 2015 - Present
Purchasing Power  October 2014 - January 2015
Purchasing Power  October 2010 - October 2014
Veramark Technologies  March 2010 - October 2010
Control Point Solutions   August 2008 - February 2010
HCL Expense Management Services  2008 - February 2010
University of Georgia Athletic Association  January 2007 - August 2008
Anheuser-Busch Inc  April 2006 - August 2007
Shaw Industries  January 2003 - August 2005

Skills
Data Analysis, Analysis, SAS, SQL, Microsoft Excel, Access, Project Management, Telecommunications, Training, Microsoft Office, Data Modeling, Database Administration, Communications Audits, Process Improvement, PowerPoint, MS Project, Database Admin, Budgets, Accurint, LexisNexis, HTML, PHP, Java, Visio, Macros, XML, ETL, VBA, Sas Macros, Excel Macros, Process Automation

Education
The University of Georgia   2005 — 2008
BS, Mathematics

Kennesaw State University   2003 — 2005
(none), Computer Science/Mathematics

Experience
Charter Communications  August 2012 - Present
Razorsight  April 2006 - June 2012
Control Point Solutions   November 2002 - April 2006
MCI  February 1988 - November 2002

Skills
Financial Analysis, Telecommunications, Process Improvement, Forecasting, Business Analysis, Business Intelligence, Analysis, Product Management, Vendor Management, Cross-functional Team..., Budgets

Education
Saint Louis University   1992 — 1997
MBA, Finance

University of Missouri-Saint Louis   1984 — 1986
BSBA, Accounting

St. Louis Community College   1982 — 1984
General

Experience
Control Point Solutions   Senior Financial AnalystMCIJuly 2000 - October 2002
GTE  1995 - 2000

Education
Missouri State University   1990 — 2005
BS, Computer Information Systems

Experience
Tangoe  September 2010 - Present
Control Point Solutions   June 2008 - September 2010
Control Point Solutions   June 2007 - June 2008
Avotus Corporation  January 2007 - June 2007
Control Point Solutions   June 2003 - January 2007
New Jersey City University  July 2002 - May 2003
Colgate Palmolive  October 2001 - June 2002

Skills
Business Analysis, Data Analysis, Telecommunications, Access, Process Improvement, Microsoft Office, Account Management, Vendor Management, Microsoft Excel, PowerPoint, Customer Service, Analysis, Microsoft Word, Call Centers, Project Planning, Team Building, Outlook, Troubleshooting, Strategic Planning, Software Documentation, Invoicing, Customer Satisfaction, Team Leadership, Management, Quality Assurance, Human Resources, Databases, Accounting, Business Process, Change Management, Windows, Integration, Program Management, Team Management, Accounts Payable, Auditing, Cross-functional Team..., Training, SQL, CRM, Requirements Analysis, Business Process...

Education
New Jersey City University   1998 — 2002
Bachelor of Arts, Media Arts

ST JOSEPH'S & MICHAEL'S CATHOLIC SCHOOL

Experience
The Bloc  August 2015 - Present
Huge  November 2014 - April 2015
SciMedMedia  January 2013 - April 2014
WebMD  2006 - January 2013
Robert Marc  January 2004 - October 2005
Control Point Solutions   2002 - 2004

Skills
Account Management, Team Building, Strategic Planning, Process Improvement, Web Project Management, Surveys, Online Marketing, Email Marketing, Digital Media, Project Coordination, MS Project, Project Planning, Project Execution, Interactive Marketing, Product Development, Team Leadership, Digital Marketing, Project Management, Management, Leadership, Surveying, CRM, Advertising, Mobile Devices, User Experience, Digital Strategy, Content Management, Budgets, Program Management, Social Media, Team Management, Online Advertising, Strategy, Cross-functional Team...

Education
Rutgers University   1998 — 2002
BA, Economics