Cingular Company
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Headquarters: Atlanta, Georgia, United States Number of employees: 75,000 (2015) Revenue: 73 billion USD (2016) Founder: AT&T Parent organizations: AT&T, AT&T Communications Subsidiaries: Alltel, AT&T Mexico, Leap Wireless,
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Cingular Employees
Verizon Wireless January 2015 - Present
Verizon Wireless December 2014 - Present
Metamorphasis Powerhouse Company January 2002 - Present
Verizon Wireless July 2014 - December 2014
Verizon Wireless February 2014 - July 2014
Verizon Wireless September 2010 - January 2014
Verizon Wireless August 2008 - July 2010
Verizon August 2005 - August 2007
AmeriCorps June 2004 - August 2005
Cingular January 2003 - June 2004
Skills
Entrepreneurship, Microsoft Office, Nonprofits, Leadership, Program Management, Community Outreach, Project Coordination, Events Coordination, Youth Development, Youth Mentoring, Youth Ministry, Community Development, Strategic Planning, Strategic Partnerships, Team Synergy, Child Advocacy, Operations Management, Sales Operations, Sales Management, Sales Management..., Sales Mananagement..., E-commerce, Academic Writing, Job Coaching, Coaching Staff, Training, Customer Retention, Team Building, Sales Process, Fundraising, Selling Skills, Coaching, Direct Sales, Sales Presentations, Employee Training, Event Planning, Strategy, Public Speaking, Workshop Facilitation, Organizational..., Public Relations, Product Marketing, Team Leadership, Solution Selling, Cross-functional Team..., Management Consulting, Business Planning, Wireless, Customer Service, Program Development
Education
Fort Hays State University 2014 — 2014
Lean Six Sigma- Green Belt Program, Project Management; Organizational Leadership
Fort Hays State University 2007 — 2010
Business/Corporate Communications
Fort Valley State University 2002 — 2005
Certificate-African World Studies Program, Sociology
Mercer University 1998 — 2002
Sociology
Dollar General September 2014 - Present
Ceridian January 2012 - September 2014
Remington College September 2008 - December 2011
Cingular March 2007 - July 2007
American General Financial Services January 2006 - March 2007
Skills
Customer Service, Team-oriented, Management, Sales, Insurance, Loans, Microsoft Excel, Finance, Microsoft Office, PowerPoint, Budgets, Financial Analysis, Accounting, Outlook, Leadership, Microsoft Word, SOX Compliancy, Sarbanes-Oxley Act, SOC 1, Internal Controls, Internal Audit, IT Audit, Financial Reporting, Payroll
Education
Lipscomb University 2010 — 2011
2011 Masters, Business Administration – Healthcare Management
The University of Tennessee 2003 — 2005
2005 Bachelor of Science, Finance
New Magrathea September 2011 - Present
DSI ® March 2015 - Present
RareWire February 2012 - March 2015
Saepio Technologies November 2009 - November 2011
Capital One Home Loans May 2005 - November 2008
Cingular February 2004 - May 2005
Red skye Wireless November 2002 - February 2004
Skills
HTML, CSS, HTML5, Advanced CSS, CSS3, Photoshop, Balsamiq Mockups, XHTML, XML, JavaScript, jQuery, MySQL, Oracle SQL, PHP, Wordpress, Expression Engine, Illustrator, UI Design, Wire, JSON, HTML 5, User Interface Design, Graphic Design, User Interface, WordPress, Web Design
Education
DeVry University, Kansas City 2009 — 2011
Bachelors, Multimedia Design and Development, GPA 3.97
DeVry University, Kansas City 2009 — 2010
Associates, Web Design/Graphic Design
Longview Community College 1998 — 2000
Bachelor's degree, Multimedia Design and Development
JB Consulting Systems January 2014 - Present
Clearwire March 2010 - October 2013
Clearwire March 2010 - December 2011
Fluke Electronics Corp January 2007 - April 2010
Cingular 2005 - 2007
AT&T Wireless 1996 - 2006
Skills
Employee Engagement, Performance Management, Succession Planning, Organizational..., Personnel Management, Employee Relations, Employee Training, Training, Cross-functional Team..., Workforce Planning, Human Resources, Process Improvement, Recruiting, Onboarding, Employee Benefits, Hiring, Leadership Development, Compensation & Benefit, Coaching, Leadership, Management Development, Management, Program Management, Applicant Tracking..., Change Management, Talent Acquisition, 360 Feedback, New Hire Orientations, HR Consulting, Organizational Design, Call Centers, Outsourcing, Conflict Resolution, Technical Recruiting, Executive Management, Talent Management, HRIS, Organizational..., Executive Coaching, Mergers & Acquisitions, Interviews, Policy, Benefits Administration, College Recruiting, Employer Branding, Legal Compliance, Mergers, Deferred Compensation, Labor Relations, HR Policies
Education
Walden University
Master of Business Administration (M.B.A.), Human Resource Management
Northwest College
Bachelor of Arts (B.A.), Organizational Management
United Nations March 2004 - June 2013
Cingular October 2003 - November 2003
UPS 2002 - 2003
IBM June 2002 - September 2002
Eli Lilly and Company 2001 - 2002
IBM 1998 - 2001
American InterContinental University 1997 - 1998
Various Networks 1982 - 1997
NTV July 1987 - April 1991
Valkhn Films December 1982 - August 1984
Skills
Web Development, Project Management, Video, Social Media, Video Production, Broadcast, Advertising, Marketing Communications, Public Relations, New Media, Media Relations, Multimedia, Editing, Final Cut Pro, Television, Avid, Post Production, Film, Writing, Media Production, Sound, Camera, Storytelling, Producing, Digital Video, Documentaries, Avid Media Composer, HD Video, Broadcast Television, Broadcast Journalism, Film Production, Directing, Content Strategy, Screenwriting, Digital Media, Journalism, Digital Asset Management, Digitization, Archival Research, Libraries, Museums, Archives, Cataloging, Metadata
Education
New York University 1980 — 1982
BFA, Film
Northwestern University 1977 — 1979
Theatre
AmeriCorps September 2014 - Present
Coffee Bunker September 2010 - Present
Our Forgotten Warriors July 2010 - July 2013
Tron-Tek Inc. September 2007 - February 2010
Excel Energy June 2006 - August 2007
Aerotek August 2005 - July 2006
Adecco March 2005 - August 2005
CellTex Cellular January 2005 - March 2005
Campbell Communications March 2004 - January 2005
Cingular February 2002 - March 2003
Skills
Case Management, Troubleshooting, Veterans, Psychology, Leadership, Management, Customer Service, Public Speaking, Teamwork, Problem Solving, Organizational..., Technical Support, Quality Assurance, Software Installation, Maintenance & Repair, Electronics, Military Experience, Training, Government, Team Building, Team Leadership, Project Management, Leadership Development, Program Management, Quality Control, Analysis, Military, Nonprofits, Event Planning, Microsoft Office, Community Outreach, Fundraising, Teaching, Program Development, Volunteer Management, Research, Strategic Planning
Education
Northeastern State University 2015 — 2018
Master of Science (M.S.), Clinical, Counseling and Applied Psychology
Northeastern State University 2012 — 2014
Bachelor of Arts (BA), Pscyhology
Tulsa Community College 2009 — 2012
Associate of Arts (AA), Psychology
BT Global Services July 2008 - October 2012
AT&T Mobility January 2007 - June 2008
SITA January 2006 - December 2006
Cingular January 2004 - December 2005
Washington Mutual December 2002 - December 2003
AT&T Mobility December 2001 - November 2002
Alcatel-Lucent May 2000 - November 2001
Skills
Program Management, Project Management, Business Consulting, Business Analysis, Order Management, Network Architecture, Management, Outsourcing, Management Consulting, Disaster Recovery, Vendor Management, IT Strategy, Wireless, PMP, PMO, SDLC, Integration, Telecommunications, Account Management, Stakeholder Management, Enterprise Architecture, IT Management, Managed Services, Data Center, Professional Services, Project Delivery, Network Security, Cloud Computing, Networking, Cross-functional Team..., Software Project..., Project Planning, Solution Architecture, Change Management, Infrastructure, SharePoint, ITIL, System Deployment, IT Service Management, Leadership, Project Portfolio..., Strategy, Pre-sales
Education
Oklahoma City University
Master of Business Administration (MBA)
Michigan State University
Bachelor of Engineering, Chemical Engineering
AT&T April 2015 - Present
AT&T January 2007 - March 2015
Cingular December 2000 - December 2006
Pacific Bell November 1999 - November 2000
Skills
Wireless, Direct Sales, Account Management, Solution Selling, Telecommunications, VoIP, Contract Negotiation, Managed Services, Sales Operations, Sales Process, Unified Communications, Salesforce.com, B2B, Strategic Partnerships, Customer Retention, Mobile Devices
Education
Point Loma Nazarene University
Business Administration, Marketing/Management
Comcast October 2010 - Present
Cingular November 2004 - May 2006
AT&T October 1999 - November 2004
Skills
Problem Solving, Community Outreach, Communication, Microsoft Office, Microsoft Word, Listener, Self Management, Team Leadership, Teamwork, Cross-functional Team..., Job Coaching, Self-starter, Self-confidence, Damage Control, Computer Proficiency, Troubleshooting, Trust Management
Education
Michigan State University 1984 — 1989
Bachelor of Arts (B.A.), Communication, General
JPMorgan Chase & Co. July 2015 - Present
Market Leader Inc. January 2014 - Present
McAuley Construction LLC. 1994 - December 2013
Holland America Line Inc. April 2010 - April 2012
Idearc Media March 2009 - April 2010
Countrywide Full Spectrum Lending 2005 - 2007
Cingular February 2003 - April 2005
Lowe's Home Improvement February 1999 - February 2003
Skills
CRM, Management, Business Development, Sales, Project Management, Customer Satisfaction, Customer Service, Networking, Cold Calling, Team Management, Time Management, Microsoft Excel, Budgets, Advertising, Negotiation, Account Management, Marketing, Leadership, Salesforce.com, Sales Management, Marketing Strategy, Social Media Marketing
Education
North Seattle Community College 2013 — 2015
Architectural Drafting and Architectural CAD/CADD
Pierce College 1996 — 1998
Business
Sodexo March 2011 - May 2014
Merced County October 2008 - December 2008
Cingular February 2005 - May 2006
Skills
Typing, Communication, Customer Service, Data Entry, Menu Development, Catering, Software Documentation, Time Management, Food Service, Customer Satisfaction, Food, Process Scheduler
Education
Western Governors University 2011 — 2015
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
Merced College 2008 — 2011
Administrative Office Management
HTS Environmental Services, Inc. August 2014 - Present
HTS Environmental Services, Inc. April 2014 - August 2014
Avery Products Corporation November 2013 - April 2014
Avery Dennison April 2013 - November 2013
Stion June 2011 - April 2013
MidSouth Packaging July 2009 - June 2011
Hol-Mac Corp. March 2008 - March 2009
Cingular July 2006 - January 2007
Skills
Lean Manufacturing, Six Sigma, Continuous Improvement, Value Stream Mapping, Manufacturing, SMED, Cellular Manufacturing, OEE, Visual Management, Material Flow, JIT, Toyota Production System, Time Study, TPM, Assembly Lines, 5S, Kanban, A3 Thinking, Kaizen, A3, Root Cause Analysis, FMEA, SPC, Process Engineering, Manufacturing Operations, Design of Experiments, ISO, Minitab, Factory, Machining, Engineering Management, Process Simulation, Design for Manufacturing, Failure Analysis, Materials
Education
Mississippi State University 2002 — 2007
BS, Industrial Engineering
University of Alabama 2010 — 2011
Six Sigma Black Belt
Stonepeak Ceramics March 2015 - Present
Tri-State Tile May 2014 - February 2015
Middle Tennessee State University Construction & Renovation Department June 2012 - May 2014
Cingular 2003 - 2007
POWERTEL- VOICESTREAM - T.MOBILE 1998 - 2002
Skills
Sales, Revit, AutoCAD, SketchUp, Photoshop, Portfoliobox, Project Management, Microsoft Excel, Microsoft Word, Microsoft Publisher, PowerPoint, Organization, Social Media, Construction Drawings, Fabric Selection, Finish Selections, Space Design, Material Selection, ADA compliance, Space planning, Furniture, Drawing, Space Planning, New Business Development, Microsoft Office, Interior Design, Interior Architecture, Rendering, Customer Service, Sales Management, Account Management
Education
Middle Tennessee State University 2008 — 2014
Bachelor of Applied Science (B.A.Sc.), Interior Design
University of Mississippi
Marketing
Northwest Mississippi Community College
Associate of Arts (A.A.), Business Administration
Tattoos By Jorell January 2009 - Present
Cingular 2006 - 2007
Best Buy 2002 - 2005
Skills
Advertising, Graphic Design, Social Media, Microsoft Office, Customer Service, Art, Illustrator, Creative Work, Photoshop, Photography, Adobe Creative Suite, Fine Art, Fashion, Mac, Painting
Education
University of North Georgia 2007 — 2009
BS, Sociology
Moorpark College 2002 — 2004
Associate of Arts (A.A.)
Verizon Wireless May 2015 - Present
Verizon Wireless September 2008 - May 2010
Verizon Wireless September 2006 - August 2008
Verizon Wireless September 2005 - August 2006
Verizon Wireless October 2003 - September 2005
Cingular January 1999 - September 2001
Skills
Business Strategy, Sales Management, Sales Operations, Sales Process, Mobile Devices, Mobile Communications, Sales Presentations, Communication Skills, Financial Reporting, Business Development, Team Leadership, Leadership Development, Team Building
Education
Mt. San Antonio College 2001 — 2002
Business Management
Diamond Bar Highschool 1996 — 2000
Lund Orthodontics 2013 - Present
Lake Washington Institute of Technology 2012 - 2013
Verizon Wireless 2009 - June 2012
A Muse Artstamps 2007 - 2009
Jordan River Moving & Storage 2006 - 2007
Adecco Staffing, USA 2006 - 2006
Cingular 2005 - 2006
Skills
Orthodontics, Dental Assisting, Treatment Coordinating, Dental Insurance, Dental Software, Management, Sales, Microsoft Office, Microsoft Word, Spreadsheets, PowerPoint, QuickBooks, 10 Key, Multi-line Phone, Office Administration, Financial Services, Executive..., Administrative..., Office Management, Receptionist Duties, Customer Service, Leadership, Time Management, Teamwork, Customer Experience, Customer Satisfaction, Technical Support, Telecommunications, Call Centers, Data Entry, Customer Retention, Employee Training, Retail, Credit Analysis, Credit Risk, Credit Reports, Online Retail, Background Checks, Outlook, Microsoft Excel, Team-oriented, Conflict Resolution, Troubleshooting, PeopleSoft, Social Networking
Education
Lake Washington Technical College 2012 — 2013
Dental Assisting AAS, Dental Assisting/Assistant
North Seattle Community College
Associate of Arts (A.A.), 3.7
Horace Mann April 2014 - Present
Memorial Medical Center October 2008 - April 2014
Cingular April 2000 - October 2008
Lexus Document Services 1998 - 2000
Skills
IT Asset Management, Management, ITIL, IT Project..., IT Operations, Help Desk Support, Customer Service, Customer Support, Six Sigma, IT Operations Management, Information Technology, Technical Support, Software Documentation, Business Process..., Process Improvement, Healthcare, Hospitals, Project Management, Healthcare Information..., Business Analysis, Team Building, Vendor Management, Leadership
Education
Lincoln Land Community College
Management Information Systems, General
University of Illinois Springfield
Management Information Systems, General
Peapod October 2013 - Present
GEM Construction Inc. December 2012 - 2013
Verizon 2011 - 2012
Verizon 2009 - 2010
UPS 2006 - 2009
Iron Mountain 2005 - 2006
Cingular 1999 - 2004
Skills
Project Management, Microsoft Office, PowerPoint, Customer Service, Microsoft Excel, Vendor Management, Operations Management, Contract Management, Access, Team Building, Visio
Education
Montclair State University 1996 — 1998
Bachelor's degree, Psychology/ Secondary Education
Union County College 1994 — 1996
Associate of Science (A.S.)
Algonquin Area Public Library January 2014 - Present
Gramp's Gourmet Foods October 2010 - May 2014
AT&T January 2008 - February 2010
Cingular January 2001 - January 2008
Cellular One Chicago January 1994 - January 2001
Cellular One - Chicago December 1990 - January 1994
Cellular One - Chicago August 1989 - December 1990
Skills
Change Management, Training & Development, Online Marketing, Training, Management, Customer Service, Sales, Call Center, Team Building, Coaching, Sales Management, Team Leadership, Account Management, Facebook, Strategic Planning, Online Advertising, Direct Sales, Leadership, Sales Operations, Employee Training, Call Centers, Retail, Customer Satisfaction, Business Development, Vendor Management, Cross-functional Team..., B2B, Customer Retention
Education
Millikin University 1985 — 1989
Bachelor Of Arts, English
Cisco Systems May 2015 - Present
Cisco Systems July 2009 - May 2015
Cisco Systems July 2008 - December 2009
Cisco Systems June 2007 - July 2008
Dell January 2007 - June 2007
Cingular May 2005 - August 2005
Skills
Sales Leadership, Collaboration, Problem Solving, Technology Design and..., Planning and Execution, Data Center, Cisco Technologies, Sales, Solution Selling, B2B, Project Planning, Unified Communications, Security, Leadership, Training, Sales Operations, Sales Management, Marketing, Direct Sales, Cloud Computing, Customer Service, VoIP, Telepresence, Network Design, Video Conferencing, Account Management, Salesforce.com, IP
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2014 — 2016
Master of Business Administration (M.B.A.), Executive MBA
Oklahoma State University 2003 — 2006
Bachelor's Degree, Marketing/Business Management
Insurance Masters NW May 2010 - Present
C. Kaster Agency 2006 - Present
Farmers Insurance December 2005 - Present
C. Kaster Agency - Farmers Insurance December 2005 - Present
Farmers Insurance November 2005 - Present
Cingular March 1999 - March 2005
Skills
Customer Satisfaction, Fixed Annuities, Property & Casualty..., Life Insurance, Term Life Insurance, Insurance, Commercial Insurance, Marketing, Claim, Workers Compensation, Management, Renters, Small Business, Disability Insurance, Portfolio Management, Umbrella Insurance, Time Management, Health Insurance, Customer Service, Team Building, Casualty, Sales, Professional Liability, Homeowners, Whole Life, Long-term Care, Legal Liability, Liability, Commercial Lines, Motorcycle, Inland Marine, General Insurance, Surety Bonds, Insurance Brokerage, Underwriting, D&O, Employment Practices..., Employee Benefits
Education
Portland State University - School of Business 2001 — 2005
Bachelor of Science, Marketing & Management
GE Energy Management September 2014 - Present
Hanson Building Products April 2013 - September 2014
Distribution Technology Inc August 2009 - October 2013
Hanson March 2007 - July 2008
Cingular August 2000 - August 2005
Skills
Customer Service, Accounts Payable &..., Executive Support, Administrative..., Front Office, Process Improvement, Change Management, Management, Team Leadership, Account Management, CRM, Relationship Management, Technical Support, Research, Big Box, Chargebacks, Invoicing, Import Export, Leadership, Oracle, SAP, AS400, SALES FORCE, Crystal Reports, Training, Outlook, Spreadsheets, Microsoft Excel, MS Excel Pivot Tables, Negotiation, SharePoint, Inventory Management, Sales Management, New Business Development, Budgets, Business Analysis, SQL, Integration, Windows, Requirements Analysis, Software Project..., Active Directory, Solution Architecture, Project Delivery, IT Strategy, Service Delivery, Databases, Telecommunications, Multiple Project..., Innovation Management
Education
Mississippi Gulf Coast Community College 1997 — 2005
Asn, Nurisng, 3.8
MGCCC 1995 — 1997
Associate's degree, Biology/Biological Sciences, General
Arkansas Blue Cross Blue Shield November 2010 - Present
Arkansas Blue Cross Blue Shield 2008 - 2010
Alltel Wireless October 2007 - September 2008
Cingular July 2005 - January 2006
Skills
Microsoft Windows..., Microsoft Office..., 10 Key, Alphanumeric Keystroke..., Type 70+ wpm, UB04, CMS-1500, ICD-9, HCPCS, CPT, Medical Terminology, Data Entry, Access, PowerPoint, Team Building, Claim, Customer Satisfaction, Insurance, Microsoft Excel, Microsoft Office, Windows, Customer Service
Education
Pulaski Technical College
Associate of Science (AS), General Studies
AT&T May 2014 - Present
AT&T February 2012 - May 2014
AT&T Mobility July 2007 - February 2012
AT&T Mobility December 2006 - July 2007
Cingular June 2005 - December 2006
Cingular October 2004 - July 2005
AT&T Mobility January 2003 - October 2004
AT&T Mobility August 2002 - January 2003
AT&T Mobility February 2001 - August 2002
Education
Oklahoma State University
Bachelor's Degree, BSBA in Managment, Minor Marketing
AT&T Business Leadership Development Program
LDP, Business
QMS 2012 — 2012
Green Belt, Six Sigma
Six Sigma 2011 — 2011
Orange Belt, Six Sigma
BLT Architects July 2013 - Present
Alan Leff Associates, Inc. 2007 - Present
DesignPoint, Inc. September 2010 - March 2011
Crystal Mortgage 2004 - 2008
Cingular 2003 - 2004
Riverside Haunted Woods August 2003 - November 2003
Gap Inc. 1998 - 2002
Skills
Illustrator, AutoCAD, Revit, SketchUp, Interior Design, Photoshop, 3D Studio Max, Furniture, Rendering, CAD, Interior Architecture, Architectural Drawings, Drawing, Architectural Design, Facebook, Hand Drafting, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, PowerPoint, Sketching, Space planning, Sustainable Design, Adobe Creative Suite, InDesign, Model Making, Design Research, 3D rendering, Model Building, 3D Modeling, 3D visualization, Customer Service, Adobe Acrobat, BIM, Construction Drawings, Floor Plans, Concept Design, AutoCAD Architecture, Finish
Education
Drexel University 2012 — 2013
Masters of Science, Interior Architecture, 3.75 GPA
Drexel University 2009 — 2012
Bachelors of Science, Interior Design, 3.75 GPA
Northampton Community College 2004 — 2009
Associate's of Applied Sciences, Interior Design
IBM July 2006 - Present
Weatherby Consulting April 2004 - Present
Reebok 2004 - 2010
Cingular 2006 - 2007
Weyerhaeuser 2004 - 2006
Skills
Sales, Account Management, Marketing Strategy, Sports Marketing, Sales Management, Marketing, New Business Development, Salesforce.com, Strategic Planning, Direct Sales, Event Management, Social Media, B2B, Customer Service, Social Media Marketing, Team Building, Coaching, Sports Management, Solution Selling, CRM, Leadership, Sales Process, Management, Data Center, Strategy, Cloud Computing, Selling, Strategic Partnerships, Business Development, Consulting
Education
Morehouse College 1999 — 2003
Bachelor, Business Admin
eBay Enterprise August 2013 - Present
eBay Enterprise October 2012 - August 2013
Laurel Springs School July 2012 - October 2012
ADVANCE/ Merion Matters October 2004 - June 2012
Cingular September 2003 - August 2004
Bright Horizons September 2002 - September 2003
Skills
Recruitment Advertising, Advertising Sales, Social Media, Social Media Marketing, Cold Calling, Account Management, Marketing Communications, Email Marketing, Lead Generation, Online Advertising, Customer Service, Sales, New Business Development, Marketing, Direct Marketing, Sales Process, Online Marketing, Sales Management, CRM, Sales Presentations
Education
Penn State University 1997 — 2002
Bachelor of Science, Human Development & Family Studies
Unionville High School 1993 — 1997
Verizon Wireless March 2015 - Present
US Air Force Reserve 2012 - Present
Wireless Advocates February 2011 - January 2015
T-Mobile June 2008 - October 2010
Cingular June 2006 - June 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Photoshop, Windows, Teaching, HTML, Sales, Customer Satisfaction, Inventory Management, Retail, Team Leadership, Training, Management, Telecommunications, Leadership, Sales Management, Account Management, Mobile Devices, Customer Retention, Team Building, Sales Process, Direct Sales, Customer Experience, Solution Selling, Sales Operations, Cold Calling, Wireless, Salesforce.com, Time Management, Call Centers, Program Management, Public Speaking, Vendor Management, Coaching, VoIP, Project Management, Strategic Planning, Troubleshooting, Strategic Partnerships, Networking
Education
Troy University 2011 — 2015
Master of Business Administration (MBA), Management Information Systems, General
Troy University 2009 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Mississippi Gulf Coast Community College 2006 — 2008
Associate of Science (A.S.), Marketing
BOT
American Water September 2012 - Present
Paul Laska Consulting, LLC December 2009 - Present
Bimbo Bakeries USA October 2011 - September 2012
Relevante October 2006 - October 2009
SolomonEdwardsGroup January 2005 - October 2006
L-3 Communications February 2004 - December 2004
Lockheed Martin February 1999 - August 2003
Cingular July 1997 - February 1999
Merrill Lynch December 1995 - July 1997
RTC Corporation 1994 - 1995
Skills
Data Conversion, Accounting, Account Reconciliation, Bookkeeping, Process Improvement, Financial Analysis, Month End Close, Accounts Receivable, Accounts Payable, Fixed Assets, General Ledger, Hyperion Enterprise, Journal Entries, Payroll, SAP, Variance Analysis
Education
Penn State University 1989 — 1993
Bachelor of Science (B.S.), Accounting
Advantage Staffing & Consulting Solutions March 2013 - Present
Hire Up August 2010 - March 2013
OfficeWorks, Inc. 2006 - 2010
Act-1 2005 - 2006
MRI Yosemite Partners 2005 - 2006
Cingular 1997 - 2000
Mercy Medical Center Merced Hospital 1992 - 1995
Skills
Family Medicine, Healthcare, Healthcare Management, Nursing, Physicians, Recruiting, Healthcare Consulting, Human Resources, Pediatrics, Acute Care, Medical Billing, ICU, Internal Medicine, Healthcare Industry, Dermatology, Medical/Surgical, Payroll, Hospitals, Case Managment, Applicant Tracking..., HIPAA, Customer Service, Temporary Staffing, Staffing Services, Medical Terminology, Temporary Placement, EMR, Home Care, Healthcare Information..., Credentialing, Medical Records, Cpr Certified, Urgent Care, College Recruiting, BLS, Employee Relations, Medicine, Leadership, Management, Surgery, Policy, Start-ups, Cardiology, Clinical Research, Urology, Resume Writing, Physician Relations, Nurse Recruitment, Nursing Management, Nursing Education
Education
Merced College 1991 — 1994
Registered Nursing/Registered Nurse
AKC Investments, LLC July 2015 - Present
Luminant March 2012 - Present
Luminant October 2010 - March 2012
O'Reilly Media September 2010 - May 2011
Avery Properties January 2006 - December 2010
Citi March 2010 - October 2010
Red Crow, LLC August 2005 - March 2010
State Farm Insurance March 2005 - August 2005
Cingular April 2002 - March 2005
AT&T November 2001 - April 2002
Skills
Technical Architecture, Enterprise Architecture, Security, Network Security, Networking, Computer Security, Information Technology, IT Operations, Management, Integration, Disaster Recovery, Troubleshooting, IT Management, Servers, System Administration, Windows Server, Project Management, Active Directory, Operating Systems, Visio, VPN, Software Documentation, VMware ESX, Microsoft SQL Server, Microsoft Exchange, Windows, Training, General Awesomeness, Testing, Hardware, Enterprise Software, Project Planning, Data Analysis, MS Project, Business Analysis, SharePoint, Vendor Management, ITIL
Education
LeTourneau University
University of North Texas
Fleet Staff, LLc / HR Plus LLc February 2014 - June 2015
dunnhumby March 2012 - November 2013
Omnicare (Temporary Assignment) September 2010 - March 2012
Regent Communications NKA Townsquare Media May 2007 - June 2010
ALS Transport NKA S & M Transport February 2004 - June 2008
FirstGroup America August 2005 - May 2007
Nelson Trucking Inc. January 2005 - August 2005
Cingular November 2003 - June 2004
Trans-States Express Inc February 2002 - October 2003
Skills
JD Edwards, Accounting, Accounts Payable, Accounts Receivable, Fixed Assets, General Ledger, Account Reconciliation, Financial Reporting, Payroll, Internal Controls, Auditing, Budgets, Analysis, QuickBooks, Financial Accounting, Process Improvement, Internal Audit, Finance, Cash Management, Invoicing, Tax, Hyperion Enterprise, Training, Variance Analysis, Software Documentation, Sarbanes-Oxley Act, Cash Flow, Peachtree, Operations Management, Accruals, Journal Entries, Financial Analysis, GAAP, Financial Statements, Microsoft Office, Cost Accounting, Forecasting, Consolidation, Customer Service, Customer Satisfaction, PeopleSoft, Logistics, P, Sales, Purchasing, Microsoft Excel, Project Planning, ADP Payroll
Education
Thomas More College 2010 — 2015
Bachelor, Business Management Finance, 3.75
National College 2003 — 2005
Associate’s Degree, Accounting Technology/Technician and Bookkeeping, A
Northern Kentucky University 2002 — 2004
Grant County High School 1996 — 2000
Diploma, general
Deloitte November 2013 - Present
AT&T 2006 - May 2013
Cingular 2003 - 2009
AT&T Wireless 1999 - 2002
Cellular One 1996 - 1998
McCaw Cellular 1994 - 1996
The Walt Disney Company 1992 - 1992
Coopers and Lybrand Deloitte 1989 - 1991
Philips Radio Communications Systems 1988 - 1989
Skills
Product Marketing, Segmentation, P&L Management, LTE Monetization, Global Mobility, Offer Development, Strategic Planning, Mobile Technology, Mobile Solutions, Fixed Mobile Convergence, Consumer Marketing, Business Product..., Monetization, Product Management, Leadership, Customer Experience, Telecommunications, Solutions Marketing, Mobile Devices, Wireless, Management, Strategic Partnerships, Business Development, Strategy, Pricing, Outsourcing, Direct Marketing, Cross-functional Team..., Mobile Communications, Competitive Analysis, Solution Selling, Marketing
Education
Stanford University Graduate School of Business
EPSO, Exec Prog Strategy & Organization
London Business School
MBA
University of Bath
BSc and MEng, Electrical/ Electronic Engineering
Haberdashers' Aske's School, Elstree, England
Sprint September 2012 - Present
Sprint November 2011 - September 2012
Sprint July 2010 - November 2011
AT&T/Mobile Communications July 2005 - June 2010
Cingular December 2003 - July 2005
Skills
Wireless, Management, Salesforce.com, Customer Satisfaction, Retail, Direct Sales, Telecommunications, Customer Retention, Sales, Team Building, Customer Service, Mobile Devices, Cellular Communications, Coaching, Retail Sales, Microsoft Excel, Customer Experience, Microsoft Office, Merchandising, Marketing, New Business Development, Networking, Cold Calling, Account Management, Solution Selling, Sales Process, Call Centers, Sales Operations, Sales Management, Strategic Partnerships, Marketing Strategy, 4G, CDMA, Wireless Broadband, M2M, Managed Services, Product Marketing, Sales Presentations, Selling, B2B, Unified Communications, Team Leadership, Business Development, Channel Partners, Co-location, VoIP, Lead Generation, CRM, Cross-functional Team..., Product Management
Education
Valencia Community College 2004 — 2006
Economics
Pace University 2002 — 2003
Finance, General
i-wireless January 2014 - Present
X-doria February 2013 - September 2013
Jabra September 2007 - February 2013
WiderThan Americas April 2005 - August 2007
Cingular October 2004 - April 2005
Cingular June 2004 - October 2004
Sony Ericsson March 1997 - April 2004
Skills
Strategic Partnerships, Direct Sales, Telecommunications, B2B, Key Account Management, Business Strategy, Virtual Teams, Bluetooth, Customer Engagement, Long-term Customer..., Wireless, Negotiation, Leadership Development, Lead Generation, Sales Operations, Building High..., Sales, Product Management, Strategy, New Business Development, Business Development, Selling, Mobile Technology, Sales Management, Mobile Communications, Teamwork, Solution Selling
Education
The University of Tennessee at Chattanooga
Bachelors of Arts, Communications
Marion Military Institute
Serenity Infotech December 1997 - Present
BellSouth August 2001 - January 2008
Computer Associates June 2000 - August 2001
Cingular February 1997 - June 2000
BellSouth Telecommunications May 1995 - February 1997
Skills
Enterprise Software, Product Management, Software Development, Entrepreneurship, XML, SOA, Web Services, Strategic Planning, Management, Process Improvement, Product Development, Software Project...
Education
Lamar University 1992 — 1994
MS, Electrical Engineering
Sri Venkateswara University 1988 — 1992
B. Tech, Electrical Engineering
The Home Depot October 2007 - Present
Hilton Worldwide August 2009 - December 2009
Cingular June 2006 - May 2007
Education
Morehouse College 1999 — 2002
Mississippi Department of Revenue February 2013 - Present
Jackson Hewitt October 2009 - February 2013
Walmart November 2012 - January 2013
Walmart March 2012 - November 2012
Chase Education Finance November 2007 - February 2009
Cingular November 2003 - December 2006
Service Zone January 2002 - November 2003
Skills
Customer Service, Tax Preparation, Siebel, Sales & Use Tax..., Auditing, Microsoft Excel, Individual Taxation, Tax Returns, Microsoft Dynamics, Vantive, Remote Assistance, LogMeIn, Technical Support, Windows 7, Time Management, QuickBooks, Tax, Accounting, Sales, Microsoft Office, Microsoft Word, Troubleshooting, PowerPoint
Education
Mississippi State University 2006 — 2011
Bachelor of Accountancy, Accounting
East Mississippi Community College 2002 — 2004
QuoteWizard August 2011 - Present
Datadapt July 2002 - Present
Aaron Marks IT Consulting April 2011 - July 2011
Education Dynamics March 2008 - April 2011
Boeing June 2005 - March 2008
Cingular March 2005 - June 2005
Northrop Grumman Mission Systems June 2001 - March 2005
PC Masters 1996 - 1997
Skills
ColdFusion, jQuery, Advanced CSS, HTML/XML, ASP.NET MVC, JSON, VSS, Tortoise SVN, Visual Studio, C++, C#, SQL Server, System Administration, Network Administration, IIS, Hyper-V, Active Directory, AJAX, VMware, Windows Server 2008, Windows 7, Linux, LINQ, DNS management, DHCP, Web Development, JavaScript, SQL, MVC, XML, Windows, HTML, .NET, MySQL, Microsoft SQL Server
Education
University of Washington 2007 — 2008
Certificate, Network Enginnering
Point Loma Nazarene University 1997 — 2001
Bachelors, Computer Science
Rollins, Inc June 2006 - Present
Orkin Pest Control June 2006 - January 2011
Rollins, Inc. June 2006 - January 2011
Rollins, Inc. June 2006 - January 2011
Technisource 1999 - 2011
Keane, Inc March 2005 - June 2006
Keane Inc March 2005 - June 2006
Cingular Wireless July 1999 - May 2005
Cingular July 1999 - March 2005
Education
Liberty University 1993 — 1998
Computer Technology
Liberty University
B.S, Computer Technology; Computer Science
AT&T Mobility November 2010 - Present
ADC August 2010 - November 2010
AT&T Mobility October 2009 - June 2010
Alcatel-Lucent December 2008 - October 2009
US Cellular April 2006 - August 2008
Cingular June 2003 - April 2006
Cingular Wireless September 1991 - June 2003
Skills
Network Engineering, Data Center, ITIL, Project Management, Vendor Management, Wireless, LTE, UMTS, 3G, CDMA, TCP/IP, GSM, Troubleshooting, 2G, Strategic Planning, Incident Management, Disaster Recovery, MS Project, Change Management, PMP, ATM networks, IP, Cellular Communications, Mobile Devices, Cross-functional Team..., VoIP, Ethernet, Wireless Networking, SS7, Telecommunications, Switches, Microwave, Network Design, Networking, RF, RNC
Education
Purdue University Calumet 1987 — 1991
BSEE, Engineering
T-Mobile USA Sr. ADRT-Mobile2002 - Present
Cingular 2001 - 2003
Cingular Wireless 2000 - 2002
Olan Mills 1999 - 2000
Education
Oakton Community College 1996 — 1999
Mozart
Phacil @National Science Foundation September 2013 - Present
SAIC @ National Science Foundation February 2010 - October 2013
Digital Solutions, inc @ National Science Foundation December 2005 - January 2010
Cingular June 2005 - July 2005
Verizon August 2002 - May 2005
Eaton Corporation October 2001 - June 2002
CVS Caremark Corporation March 2001 - July 2001
Skills
Identity Management, Oracle Application..., WebSphere Application..., JBoss Application Server, Unix, Tomcat, Java Enterprise Edition, Oracle Access Manager, JMS, Websphere, Business Intelligence, Solaris, Virtualization, OID, Middleware, Red Hat Linux, Oracle Identity Manager, Glassfish, AIX, Solaris Zones, Solaris 8/9/10, Apache Commons, Weblogic Administration, Oracle BIEE, Apache, Meta Directory, Oracle Adaptive Access..., Oracle Grid, Weblogic, SunOne, Sun Java System Web..., Sun Application Server, Sun One LDAP, Sun Directory Server, Netscape Directory..., Oracle internet..., SAS, WebLogic Admintration, Oracle SOA Suite, SDLC, Requirements Analysis, Oracle, Enterprise Architecture, WebSphere, WebLogic, SOA, Integration, Servers
Education
Osmania University 1989 — 1992
Bachelor's degree, Information Technology
B2BGateway.Net January 2015 - Present
Systems Resource Management November 2014 - Present
Systems Resource Management October 2010 - October 2014
Intekras April 2007 - September 2010
Cingular October 2006 - January 2007
Cognigen Networks June 2006 - September 2006
General Physics June 2002 - August 2005
General Physics April 1999 - June 2002
Foxwoods Resort Casino May 1995 - April 1997
Skills
Desktop Publishing, Help Desk Support, Computer Repair, Network Security, Mobile Applications, Technical Writing, CSS, Network Administration, Software Development, Mobile Application..., Information Technology, Computer Graphics Design, Online Publishing, PHP, SQL, HTML, JavaScript, jQuery, PhoneGap
Education
New England Institute of Technology 1993 — 1999
Bachelor of Science (BS), Computer and Information Sciences, General
Greenridge Realty February 2013 - Present
Spartan Graphics May 2012 - November 2012
Voiplink July 2010 - April 2012
DRS Fulfillment & Packaging September 2009 - June 2010
Prestige Fulfillment Inc March 2006 - September 2009
Cingular 2003 - 2006
Skills
Customer Service, Account Management, Inventory Management, Team Building, New Business Development, Purchasing, Operations Management, Process Improvement, Strategic Planning, Logistics, Sales, Supply Chain Management, Marketing, Contract Negotiation, Negotiation, Sales Operations, Sales Management
Education
Oakland Community College 2002 — 2004
Small Business
Best Buy March 2015 - Present
Minnesota State High School League October 2004 - Present
AT&T March 2012 - March 2015
AT&T September 2009 - March 2012
AT&T Mobility November 2008 - September 2009
Cingular Wireless August 2007 - November 2008
Cingular September 2005 - August 2007
612 Wireless/Nextel January 2005 - September 2005
Keep In Touch Wireless January 2001 - January 2003
M&M Communications April 2000 - December 2000
Skills
Direct Sales, Sales Management, Inside Sales, Retail Management, Retail Systems, Training & Development, Technical Training, Training Delivery, Online Training, Small Business, Wireless, Cellular, Wireless Solutions, Wireless Broadband, Wireless Services, Microsoft Office, Mac OS X, Workforce Development, Blackberry Enterprise..., iPhone, Blackberry, Windows Mobile, Palm OS, Distance Learning, Android, SAP, Siebel, Location Based Services, Mobile Applications, Mobility Solutions, Enterprise Mobility, Objective-C, Instructor-led Training, Solutions Marketing, Cellular Communications, Sales
Education
Metropolitan State University
Verizon Wireless June 2004 - August 2012
Verizon Wireless September 2006 - March 2008
Verizon Wireless May 2004 - September 2006
Verizon Wireless September 2002 - May 2004
Cingular February 2001 - July 2002
TD Ameritrade July 1999 - January 2001
Skills
Call Centers, Telecommunications, Wireless, Customer Experience, Customer Satisfaction, Customer Retention, VoIP, Cellular Communications, Troubleshooting, CDMA, LTE, Telephony, T1, IP, GSM, Computer Network..., Mobile Devices, Technical Support, 3G, Wireless Networking, Real Estate, Real Estate Investor
Education
Peru State College 2004 — 2006
Bachelor of Applied Science in Business Administration, Business, Management, Marketing, and Related Support Services - Real Estate
Ivy Tech State College 2002 — 2004
Associate of Applied Science in Business Administration, Banking and Financial Management Specialty
Slidell Police Department May 2007 - Present
Target January 2006 - May 2007
Cingular May 2005 - January 2006
Skills
Public Speaking, Hostage Negotiator, Public Relations, Social Media, Criminal Law, Criminal Investigations, Social Media Marketing, Media Relations, Press Conferences, Criminal Intelligence, Breaking News, Crisis Situations, Crisis Management, Press Releases, SWAT, Computer Proficiency, Computer Graphics, Facebook Marketing, Custom Facebook Pages, Website Development, Political Communication, Business Strategy, Marketing Communications, Digital Marketing, Sales, News Writing, Recruitment Advertising, Recruiting
Education
Louisiana Tech University 2001 — 2005
Bachelor of Science (B.S.), Marketing
Monroe Energy, LLC. October 2012 - Present
Towne Park June 2005 - Present
Family Planning Council June 2011 - October 2012
Sneaker Villa March 2010 - April 2011
Sneaker Villa December 2007 - March 2010
Dade Behring Inc January 2007 - July 2007
Cingular October 2006 - January 2007
Dade Behring Inc June 2005 - April 2006
Skills
Rockhurst University..., ADP Training (Employee..., Careerbuilder and..., HireRight Software, ADP HR Benefits Solution, ADP PayExpert, SPSS, Microsoft Word, Microsoft Excel, Access, Spreadsheets, PowerPoint, Outlook, Lotus Notes, Statistical Data..., Research Methods, Customer Relations, Employee Relations, ADP Payroll, Employee Benefits, Onboarding, Budgets, Customer Service, Microsoft Office, Payroll, Training, HRIS, Deferred Compensation, Recruiting, Interviews, Organizational..., HR Policies, Personnel Management, Labor Relations, FMLA, Policy, Human Resources, Management, New Hire Orientations, Benefits Administration, Temporary Placement, Leadership
Education
Penn State University
Master of Professional Studies in Human Resources and Employment Relations
Villanova University
Professional in Human Resource Management Certificate
Lincoln University
Bachelor of Science (B.S.), Organizational Psychology
T-Mobile February 2014 - Present
T-Mobile September 2007 - February 2014
Cingular October 2000 - September 2007
Skills
Wireless, HP-UX, Weblogic, SOA, Disaster Recovery, Unix Shell Scripting, Unix, Network Engineering, Requirements Analysis, SharePoint, AIX, Network Architecture, Product Management, Business Analysis, PL/SQL, SOAP, SQL, XML, Windows, Program Management, Working Smarter, Telecommunications
Education
Lake Washington Technical College 2002 — 2002
Computer Science, Computer Science
Bothell
Tamara Viola Creative 2011 - Present
Coppell Counseling Center, Inc. 2008 - 2012
Fight Back Clothing, Inc. 2010 - 2011
Cingular 2004 - 2006
Altell Wireless 2002 - 2004
Skills
Creative Direction, Graphic Design, Branding & Identity, Marketing Strategy, Web Design, Social Media Marketing, Web Development, Start-ups, Technology Start-up, Entrepreneur, Sales, Adobe Creative Suite, Photoshop, Dreamweaver, Illustrator, InDesign
Education
Old Dominion University 2007 — 2010
Bachelors, Biological Sciences, Biochemistry
Tyler Junior College 1997 — 1999
Music
Emerge Properties of LA May 2008 - Present
Emerge Properties of LA May 2008 - Present
Cingular Wireless December 1997 - April 2005
Cingular September 1997 - April 2005
Skills
Marketing Communications, Real Estate, Technology, Sales, Sellers, Residential Homes, Management, First Time Home Buyers, Buyers, Marketing, Investment Properties, Short Sales, Team Building, Referrals, Relocation, Investors, Single Family Homes, Real Estate Transactions, Leadership, Strategic Planning, Marketing Strategy, Social Media Marketing, New Home Sales
Education
Louisiana State University
Community Health of South Florida, Inc. April 2011 - Present
UPS August 2008 - May 2011
UPS February 2006 - July 2008
UPS March 2001 - January 2006
Cingular November 2003 - December 2003
Office Depot April 2003 - October 2003
Hewlett Packard May 2003 - August 2003
Siemens, Tri February 2003 - March 2003
TAG, Inc May 2000 - February 2001
Skills
Budgets, Computer Hardware, Business Intelligence, Business Process, Active Directory, Microsoft Exchange, Network Administration, VoIP, LAN-WAN, Call Center, HIPAA, .NET, Project Management, Security, System Administration, Leadership, Disaster Recovery, Hardware, Networking, Process Improvement, Strategic Planning, Vendor Management, Virtualization, Management, Business Analysis, Project Planning, Visio, SharePoint, Telecommunications, Team Management, Healthcare Information..., IP, Quality Assurance, Cisco Technologies, Windows Server, VMware, Network Security, Servers, WAN, Team Building, Software Installation, Access, Technical Support, Operating Systems, XP, Data Center, Cloud Computing, Software Documentation, IT Management, Integration
Education
Nova Southeastern University 2008 — 2010
Masters, Management Information Systems
American InterContinental University 2002 — 2004
Bachelors of Science, Information Technology
Silicon Valley 2001 — 2001
Certificate of Completion, MCSE/CCNA
Keiser University 1998 — 2000
Associates of Science, Computer Engineering Technology
SoftRock April 2015 - June 2015
T-Mobile December 2013 - January 2015
Verizon Wireless September 2012 - December 2013
T-Mobile June 2011 - June 2012
Disney Vacation Club May 2010 - May 2011
T-Mobile January 2008 - May 2010
Blue Wireless/ Cingular Wireless Authorized Dealer December 2005 - April 2007
Cingular May 2004 - October 2005
Cell Station/ Choice Cellular August 2001 - April 2004
Skills
Wireless, Customer Service, Retail, Sales Management, Leadership, CRM, Direct Sales, Account Management, Sales, Customer Satisfaction, Telecommunications, Team Building, Sales Process, Mobile Devices, Call Center, New Business Development, Marketing, Management, Coaching, Customer Retention, Networking, Call Centers
Education
Pasco-Hernando State College 2000 — 2002
Associates in Arts, Business
Pasco-Hernando State College 2000 — 2002
Associate's degree
Angelwear Creations January 2013 - Present
Al la Carte January 2013 - Present
T. M. Originals 2010 - Present
Cafe Ladro Bakery August 2011 - September 2011
Casey Family Programs December 2008 - April 2009
Wimmer Solutions May 2008 - June 2008
Boeing January 2007 - March 2008
Amazon.com May 2006 - November 2006
Cingular September 2005 - April 2006
Great American Insurance March 1990 - February 2004
Skills
Testing, Test Cases, Integration, Regression Testing, Tests, Test Planning, Requirements Gathering, User Acceptance Testing, Software Documentation, Technical Writing, Visio, Quality Assurance, XML, Access, HTML
Education
North Seattle Community College 2011 — 2012
Jewelry Design and Metalsmithing
Shoreline Community College 2004 — 2006
Computer Information Systems
Sleepy's District Sales ManagerCricket CommunicationsJanuary 2009 - April 2011
Verizon Wireless August 2007 - December 2008
Sprint Nextel 2005 - 2007
Chaddsford Winery 2003 - 2005
Cingular 1996 - 2003
Skills
Retail, Direct Sales, Sales Operations, Sales Management, Merchandising, Sales, Telecommunications, B2B, Training, Cross-functional Team..., Management, Strategic Planning, Leadership, Customer Satisfaction, P&L, Account Management
Education
Philadelphia University
BS, Business
Verizon Wireless April 2009 - February 2013
Alltel Wireless July 2005 - April 2009
Vanguard September 2003 - May 2005
Honda Cars of Monroe July 2003 - September 2003
Sprint November 2002 - July 2003
Sun Life Financial April 2001 - October 2002
Cingular 1998 - 2001
Boston Communications Group June 1997 - September 1999
Skills
Circle of Success..., Training, Call Centers, Sales Operations, Sales, Marketing, Human Resources, Customer Service, Analysis, Employee Benefits, Copywriting, Policy, Real Estate, Customer Retention, Customer Satisfaction, Direct Sales
Education
Recording Connection 2012 — 2012
Northeastern University 1991 — 1995
Worked toward Bachelor of Science Degree, Psychology/Minor in African American Studies
Compass Group Administrative AssistantArmstrong State UniversityFebruary 2015 - Present
Compass Group June 2014 - Present
Kelly Services April 2014 - Present
Strayer University December 2011 - May 2013
Strayer University January 2009 - December 2011
Strayer University January 2006 - January 2009
Cingular October 2004 - December 2005
AD House February 2002 - June 2004
AD House May 2001 - February 2002
Fleet Bank September 1998 - May 2001
Skills
Higher Education, Adult Education, Student Affairs, Distance Learning, Staff Development, Public Speaking, Leadership Development, Career Counseling, Training, Curriculum Design, Curriculum Development, Microsoft Office, Customer Service, Leadership, Teaching, Community Outreach, E-Learning, Instructional Design
Education
Liberty University 2013 — 2014
Master of Arts (MA), Christian Studies
Strayer University-Georgia 2011 — 2012
Master of Science (M.S.), Human Resources Development
Strayer University-Georgia 2006 — 2009
Bachelor of Business Administration (B.B.A.), Management
Gibbs College 2002 — 2004
Associate of Arts (A.A.), Office Administration
AT&T January 2015 - Present
AT&T January 2014 - December 2014
AT&T April 2013 - December 2013
AT&T April 2012 - April 2013
AT&T September 2010 - April 2012
AT&T September 2007 - September 2010
Cingular August 2006 - September 2007
Skills
Mobile Applications, Application Management, Application Security, Sales Management, Sales Support, Direct Sales, Inside Sales, Account Management, Telecommunications, Mobile..., Telecommunication..., Mobile, Mobile Marketing, Mobile Communications, Mobile Technology, Mobile Devices, Mobile Software, Mobile Solutions, Wireless, Wireless Security, Wireless Solutions, Wireless Voice, Wireless Services, Business Analysis, Business Strategy, Business Management, Small Business, Enterprise Software, Cloud Computing, Customer Relations, Customer Experience, Customer Retention, Customer Acquisition, Customer Engagement, Client Acquisition, Account Acquisition, Consultative Selling, Consultation, Strategic Consulting, Software Consulting, Client Services, Client Retention, Client Development, Client Relationship..., Communications Strategy, Profitability Analysis, Profit Improvement, Data Analysis, Data Management, Product Support
Education
Pace University 2011 — 2016
Bachelor's of Science, Information Technology
New York Institute of Finance 2009 — 2011
Professional Certificate, Wealth Management & Capital Markets
AT&T September 2004 - October 2006
Cingular April 2001 - September 2004
Cingular July 1995 - August 1996
Skills
Customer Satisfaction, Account Management, Sales Operations, Sales, Inventory Management, Invoicing, Purchase Orders, Inventory Control, Management, Administrative Work, Strategic Planning, Payroll
Education
Louisiana State University in Shreveport
Bachelor of Science (BS)
Slalom Consulting September 2014 - Present
Expedia 2011 - September 2014
T-Mobile December 2008 - August 2011
Slalom Consulting 2008 - 2009
AT&T January 2007 - August 2008
AT&T Mobility 2007 - 2008
Cingular Wirless/AT&T 2004 - 2008
AT&T Mobility 1999 - 2008
AT&T wireless 1999 - 2008
Cingular 2005 - 2007
Skills
Enterprise Architecture, Solution Architecture, Integration, Cloud Computing, Requirements Analysis, Telecommunications, IT Strategy, SDLC, Software Project..., Architecture, ITIL, Agile Methodologies, Agile Project Management, Software Development, Mobile Devices, SOA, Scrum, Vendor Management, Program Management, Business Analysis, Web Services, Enterprise Software, Software Engineering, Software Design, Business Intelligence, XML, Unix, Oracle, Java, Java Enterprise Edition, Databases, Architectures, UML, SQL, CRM
Education
Oregon State University 1977 — 1981
MS, Computer Science
Patricia Maureen Photography - P.M.P March 2014 - Present
House Scouts July 2014 - Present
Pacific Production Services (PPS) September 2004 - Present
All the Same Wild and Tame animal shelter 2011 - 2011
Kravings 2011 - 2011
ken the elvis trooper photography October 2010 - October 2010
The Kierrah foundation 2009 - 2010
American Radio Network 2006 - 2009
Cingular August 2000 - August 2004
Skills
Entertainment, Voice Acting, Voice Over, Television, Film, Theatre, Commercials, Radio, Video Production, Film Production, Directing, Screenwriting, Video, Customer Service, Producing, Acting, Post Production, Feature Films, Scripting, Drama, Live Events, Short Films, Public Speaking, Music Videos, Production Managment, Media Production, Comedy, Pro Tools, Recording, Video Editing, Music Production, Audio Engineering, Stage, Creative Writing, Sound Design, Background, Training, Social Networking, Digital Media, Plus size Modeling, Broadcast, Musical Theatre, Sound, Multimedia, Audio Editing, Photography, On-set Supervision, Travel Photography, Extensive background in...
Education
Los Angeles Valley College 2006 — 2008
Associate of Arts (AA), Performance Broadcasting Radio/TV, 4.25 GPA
Merced College 1998 — 2000
Associate of Arts (AA), Drama and Dramatics/Theatre Arts, General
American Income Life Insurance Company August 2015 - Present
West Virginia Division of Corrections February 2010 - July 2015
Wvdoc January 2008 - February 2010
Cingular 2006 - 2007
Skills
Community Outreach, Preparedness, Treatment, Grants, Policy, Social Services, Program Development, Management, Program Evaluation, Case Managment, Case Management, Conflict Resolution, Nonprofits, Public Speaking, Government, Emergency Management, Disaster Response
Education
Marshall University 2003 — 2006
Associate's Degree, Business Management and Technology
Wahama High School 1997 — 2003
Diploma
L-3 Communications October 2011 - Present
NueQ 2008 - October 2011
Dell 2005 - 2008
Cingular February 2004 - 2005
Wackenhut 2003 - 2004
Sprint 2001 - 2003
Skills
10 Key, Microsoft Office, Active Directory, BMC Remedy, Marketing Communications, Telephone Skills, Computer Technology, Dameware, Lotus Notes, Windows XP, Windows 7, Windows 10, Customer Service, Quality Assurance, Software Quality..., Technical Support, Windows, Microsoft Word, Troubleshooting, Sales, HTML
Education
Oklahoma City Community College 2006 — 2007
Literature
USAT Corp. December 2014 - Present
A Wireless - Verizon Wireless Premium Retailer November 2013 - Present
Best Buy September 2013 - November 2013
Pawn, Jewelry and Loan Industry February 2011 - July 2013
RadioShack 2007 - 2010
Clearwire 2007 - 2008
Sprint Nextel 2004 - 2007
SunCom Wireless 2002 - 2003
Cingular 2001 - 2002
Alltel May 1998 - February 2001
Skills
Merchandising, People Development, Full P&L Responsibility, Multi-Unit Operations..., Loss Prevention, Performance Management, Performance Improvement, Strategic Financial..., Driving Results, Regional Development, District Sales..., Sales, P&L Management, Sales Operations, Retail, Customer Retention, Customer Experience, Sales Management, Store Management, Management, Income Statement, Profit, Forecasting, Coaching, Visual Merchandising, Recruiting, Human Resources, Multi-unit, Hiring, Retail Sales, Time Management, Store Operations, Customer Satisfaction, Inventory Management, P&L, Leadership, Training, Cold Calling, District Management, Team Building, Inventory Control, Employee Training, Multi-Unit Management, Multi-channel Retail, Team Leadership, POS, Planograms, Wireless, Interviews, Shrinkage
Education
North Carolina State University
Political Science and Government
AT&T March 2013 - Present
AT&T November 2008 - March 2013
Cingular February 1997 - November 2008
Texas Instruments September 1977 - February 1993
Skills
Troubleshooting, Windows Server, Active Directory, Technical Support, Microsoft SQL Server, Microsoft Exchange, Networking, Security
Education
Richland College 1994 — 2002
Associate's Degree, Computer and Information Sciences and Support Services, 3.9
NETSCOUT January 2015 - Present
The Wilkins Group October 2014 - January 2015
BNSF Railway (Software Professionals, Inc.) February 2012 - October 2013
ADEX International November 2011 - February 2012
AT&T Mobility March 2008 - June 2011
AT&T Mobility May 2005 - March 2008
AT&T Mobility October 2003 - April 2005
Cingular August 2000 - August 2003
Texas Instruments August 1991 - May 2000
United States Air Force October 1985 - March 1989
Skills
Test Equipment, Troubleshooting, Electronics, Wireless, RF, Software Installation, Field Service, Fiber Optics, Wireless Networking, Reliability, VoIP, IP, Semiconductors, Testing, Networking, UMTS, Unix, Open Source Software, Nortel, Lucent MSC, Citrix, Lucent Routers 7740,..., SS7, MS Project, LGXDM, Hardware, Technical Support, Transmission, Handsets, Network Administration, Microwave, WAP, IC, CDMA, Telephony, GSM, Telecommunications, 4G, Network Engineering, Cellular Communications, Switches, Computer Network..., T1, Ethernet, Routers, 3G, EVDO, MapInfo, LTE, System Deployment
Education
Richland Community College 2014 — 2018
Digital Forensics
Arkansas College of Technology 1989 — 1991
Associates Degree
South Grand Prairie HS 1984 — 1985
High School Diploma
MedAssets June 2015 - Present
Dove Chocolate Discoveries December 2012 - Present
Mercy Hospital - Springfield March 2011 - June 2015
PartyLite February 2001 - 2012
Sisters of Mercy Health System December 2007 - March 2011
White River Medical Ctr September 2003 - November 2007
Cingular August 1996 - January 2003
Microsoft April 1995 - August 1996
Electronic Data Systems May 1986 - April 1995
Skills
Healthcare Management, Revenue Cycle, Hospitals, Healthcare Information..., Healthcare, HIPAA, EMR, Healthcare Consulting, Managed Care, Medical Billing, Epic Systems, EHR, Process Improvement, Public Speaking, Team Building, Accounts Receivable, Healthcare Industry, Leadership Development, Medicaid, Medicare, Leadership, Customer Service, Training, Physician Relations, Revenue Cycle Management, Informatics, Patient Safety, Strategic Planning, Management, Inpatient, Medical Terminology, Quality Improvement, Performance Improvement, Health Insurance, Ambulatory, Software Documentation, Kronos Timekeeping, Concur
Education
Missouri State University 2013 — 2015
Master's degree, Health/Health Care Administration/Management
University of Phoenix 2004 — 2009
BS, Healthcare Administration
GameStop November 2010 - Present
Drawn-On Multimedia Production Services, LLC. February 2002 - Present
PCS Revenue Control Systems, Inc. (a.k.a. PCS RCS) June 2008 - January 2012
Perry Systems, Inc. September 2005 - February 2008
Cingular October 2004 - September 2005
NorVergence Inc October 2003 - July 2004
Skills
Technical Support, Active Directory, Visio, Windows, Troubleshooting, Access, Databases, CSS, HTML, Network Administration, Web Development, Microsoft Exchange, XP, Microsoft SQL Server, JavaScript, Project Management, Testing, SQL, Customer Service, SharePoint, System Administration, Networking, Employee Training, Social Media Marketing, Microsoft Office, Quality Assurance, Illustration, Figure Drawing, Visual Arts, Wireless Networking, ASP, Dreamweaver, Management, Flash, VBScript, Backup Exec, Windows 7, Computer Hardware, Windows Server, Servers, Software Project..., VMware, Firewalls, Workforce Management, Domain Management, Digital Photography, Sketching, Web Design, Email, Cross-functional Team...
Education
New Jersey City University 2014 — 2017
Bachelor's Degree, Illustration, B.F.A. In Progress
BTII Institute 2013 — 2013
Certificate, Project Management Professional (PMP®) Certification
Cittone Institute 2002 — 2002
Certificate, Computer Programming with Web Technology
Kleeberg's Sheet Metal May 2014 - Present
Tunstall Inc September 2013 - December 2013
Verizon Wireless June 2011 - August 2013
Verizon Wireless November 2010 - June 2011
Outback Steakhouse November 2009 - October 2010
Keystone Automotive Industries, Inc. June 2007 - June 2008
Keystone Automotive Industries, Inc. September 2006 - June 2007
Packaging Corporation of America September 2005 - September 2006
Cingular 2003 - 2004
DICK'S Sporting Goods 2002 - 2003
Skills
Sales, Customer Service, Direct Sales, Account Management, Telecommunications, Customer Satisfaction, Cold Calling, B2B, Retail, Microsoft Office, Project Management, Solution Selling, New Business Development, Marketing, Sales Presentations, Sales Operations, Retail Sales, Training, Time Management, Inventory Management, Customer Experience, LTE, Product Management, Product Marketing, Sales Process, Mobile Technology, Mobile Devices, Wireless, Troubleshooting, 3G, Cloud Computing, Business Development, Forecasting, Pricing, Osha 30 certified, GHS & Osha Hazardous..., Overhead Cranes, Forklift Operation, Shipping & Receiving
Education
Monroe Community College 2006 — 2006
Marketing
Jefferson Community College 2003 — 2004
Liberal, Marketing
Layered Technologies August 2012 - Present
Ericsson September 2010 - February 2012
Ericsson April 2010 - September 2010
Sprint Nextel August 2004 - April 2010
T-Mobile November 2003 - May 2004
Cingular November 2002 - October 2003
TEKsystems September 2002 - October 2002
Sprint Nextel May 2002 - October 2002
Sprint Nextel December 2001 - April 2002
Sprint Nextel May 2001 - December 2001
Skills
Customer Satisfaction, Nortel, BTS Installation, MTX, DWDM, Microsoft Office, Microsoft Excel, Microsoft Word, Mobilicity, Lucent 5ESS, Automotive, Brake Systems, Transmission, Windows 7, Windows XP Pro, Microsoft Windows 98, Windows 2000, Palm OS, Continuum, Cisco 6500, Hardware Installation, Software Installation, Inventory Control, IT Computer Reimage, Remote Desktop, Remote Monitoring, Automated Software..., iDEN, Packet MSC, React, FACTS, SONET, Alcatel, Golden BTS, FCC, Wireless Networking, Wireless Broadband, Wire Cross Connects, SAM21, Lotus Notes, 15K, Nortel VoIP, OC3, OC-48, 10K, Citrix, BMC Remedy, Digital Photography, Mixed Martial Arts, Fitness
Education
Longview Community College
Longview Community College, Telecommunications Engineering
Penn Valley Community College
Pinnacle Technical Resources June 2012 - June 2015
AT&T April 2005 - August 2011
AT&T August 2004 - April 2005
AT&T Mobility August 2002 - August 2004
Cingular December 1996 - August 2002
BellSouth Mobility December 1994 - December 1996
SunTrust Banks January 1980 - December 1987
Skills
Program Management, Management, Training, Project Management, Marketing, Wireless, Sales, Telecommunications, Marketing Communications, Internal Communications, Communications Planning, Operations Management, Business Analysis, Event Planning, SharePoint..., Collateral Management, Regulatory Compliance
Education
Penn State University
MEd, Masters of Adult Education
Rollins College
BS, Marketing
Project Management Institute
PMP, Project Management Professional
HCL Technologies May 2012 - Present
LS Technologies 2012 - 2012
Tech USA-Hill Phoenix Inc April 2011 - October 2011
Intersect Group January 2011 - April 2011
Rollins June 2006 - January 2011
Keane Inc March 2005 - June 2006
Cingular July 1999 - May 2005
Skills
rdware, Help Desk Management, Call Center, Customer Service, Computer Repair, Software Installation, Computer Hardware, Hardware
Education
Liberty University 1993 — 1998
BS, Computer Technology
Liberty University 1993 — 1998
B.S, Computer Technology; Computer Science
Barry County Telephone Co September 2012 - Present
NTCA (Barry County Telephone Company) 2013 - 2014
Barry County Telephone Company July 2007 - August 2012
Sprint Nextel July 2004 - June 2007
T-Mobile April 2004 - July 2004
T-Mobile June 2003 - March 2004
Cingular January 2002 - December 2002
AT&T - Nokia October 2001 - December 2001
US Cellular February 2001 - July 2001
Barry County Telephone - Airlink PCS May 1998 - February 2001
Skills
Microsoft Excel, TEMS, RF, Access, Program Management, Drive Test, GSM, RF Engineering, Optimization, MapInfo, Antennas, Testing, Troubleshooting, RF Planning, Microwave
Education
Michigan State University - The Eli Broad College of Business 2009 — 2011
MBA
Western Michigan University 1993 — 1998
Bachelor of Electrical Engineering
CPL
Bellagio June 2004 - Present
Cingular August 1999 - October 2001
Education
Purdue University 1999 — 2004
BA, English, Communication
Besselgymnasium, Minden 1998 — 1999
NA, German
Sprint 2006 - Present
Sprint 2006 - 2007
Nextel November 2002 - January 2006
Cingular 2001 - 2002
Teach for America June 2000 - August 2001
Skills
Wireless, Direct Sales, Telecommunications, Solution Selling, Salesforce.com, Account Management, Sales Management, Sales Process, Mobile Devices, B2B, Managed Services, Sales Operations, New Business Development, Sales, RFP, Cold Calling, Channel, Customer Retention, Strategic Partnerships, Vendor Management, Channel Partners, VoIP, CRM, Unified Communications
Education
Old Dominion University - College of Business and Public Administration 1997 — 2001
Business Administration, Information technology
Old Dominion University
MS Education, Instructional Design
LCC International January 2011 - Present
Ericsson September 2010 - December 2010
Clearwire January 2010 - September 2010
AT&T Mobility March 2009 - December 2009
LCC October 2008 - March 2009
Optimi April 2008 - September 2008
Amirit Technologies September 2004 - September 2008
Cingular 2006 - 2007
Mobilink 2004 - 2005
TTS Wireless Inc November 2003 - August 2004
Skills
Atoll, Asset, LTE, UMTS, Actix, RF design, WiMAX, Network Optimization, RF, MapInfo, Schema Mentor, NetAct, Planet EV, RF Engineering, Drive Test, RAN, BSS, GSM, HSDPA, Transmission, Network Design, HSPA, TEMS, GPRS, WCDMA, 4G, Optimization, Wireless, RF Planning, Cellular Communications, Edge, 3G, NSN, 2G, Microwave, iDEN, EVDO, WiFi, Network Engineering, 3GPP, Key Performance..., RF Design
Education
NED University of Engineering and Technology 1991 — 1996
Electrical
Adamjee Science College 1988 — 1990
HSc
The Kroger Co. Sales Rep.The New AT&TFebruary 2007 - Present
Cingular 2002 - 2006
Education
Ohio University 2005 — 2008
AT&T Mobility (Cingular Wireless) January 2008 - Present
AT&T Mobility 2008 - Present
Cingular May 2005 - December 2007
Symetra -Consultant November 2004 - May 2005
Stamps.com 2000 - 2001
iTAngo 1999 - 2000
Skills
Testing, SDLC, Management, Analysis, Quality Assurance, Visio
Education
Lane Community College 1988 — 2002
General Studies
Portland State University 1993 — 1995
B.S.S., Communications & Writing
AT&T Mobility 2008 - Present
Cingular September 2006 - Present
Watson & Associates, Inc. December 2002 - Present
KMC Telecom June 2000 - August 2005
AT&T August 1995 - May 2000
Education
Pace University - Lubin School of Business 1972 — 1974
M.B.A., Management Science
McGill University 1969 — 1973
McGill University 1969 — 1972
B.Sc.
Queens College 1961 — 1968
Diplomas, Mathematics, Physics
The Walt Disney Company June 2014 - Present
PHOENIX GROUP July 2013 - April 2014
The Walt Disney Company May 2007 - June 2012
The Walt Disney Company May 2007 - March 2010
Cingular April 2006 - May 2007
Safeco March 2005 - April 2006
World Wide Packets October 2000 - August 2002
Skills
Quality Assurance, Mentoring, Team Leadership, Agile Methodologies, Management, Process Improvement, Business Analysis, Testing, Unix, CRM, Requirements Analysis, Java, Software Development, Software Project..., Databases, SDLC
Education
Osmania University 1995 — 1997
MBA
Sri Sathya Sai Institute of Higher Learning 1983 — 1991
Kineticom March 2015 - Present
Kineticom August 2013 - January 2015
Synergie Tech Solutions, LLC July 2012 - July 2013
Synergie Tech Solutions, LLC March 2012 - July 2012
Synergie Tech Solutions, LLC March 2011 - December 2011
Synergie Tech Solutions, LLC March 2009 - February 2011
T-Mobile December 2005 - February 2009
Glotel, Inc. December 2004 - December 2005
Cingular June 2004 - November 2004
Education
Osmania University
Bachelors, Computer Science
Sri Venkateswara University
Masters, Computer Science
Anadarko Petroleum July 2011 - Present
Spring Mobile June 2008 - May 2011
Spring Mobile November 2007 - May 2008
AT&T Mobility January 2005 - September 2007
Cingular Wireless August 2002 - December 2004
Cingular October 2001 - July 2002
Archstone May 1998 - October 2001
Education
New Mexico State University 1995 — 1999
Bachelor, Accounting
PC Wireless Direct Inc./Stonebridge Search January 2007 - Present
Cingular 1999 - 2007
Cingular September 2003 - July 2006
Cingular/AT&T June 1998 - July 2006
AT&T Wireless 1998 - 2005
AT&T Wireless 1998 - September 2003
Education
Charter Oak State College 1996 — 2000
Pennsylvania State University 1986 — 1991
B.S.
Satelliteguys 2004 - Present
State of WV October 2002 - Present
Best Buy 2002 - 2005
Cingular 2002 - 2002
Applied Card Systems 1998 - 2001
SuperAmerica 1995 - 1998
Skills
Active Directory, XP, Windows 7, Windows Server, Troubleshooting, Windows XP, DNS, Software Documentation, Vendor Management, Technical Support, SharePoint, SQL, Disaster Recovery, Visio, Project Management, System Administration, Visual Basic, Network Administration
Education
Morehead State University 1994 — 1997
Ashland Community College 1992 — 1994
AS, Computer
Cingular Wireless 1997 - 2003
Cingular 1997 - 2003
PacTel 1997 - 2003
AirTouch Cellular 1989 - 1997
Verizon 1989 - 1997
Cingular 1989 - 1997
PacTel 1989 - 1997
Education
Loyola Marymount University 1974 — 1979
BMO Harris Bank January 2015 - Present
Wells Fargo Home Mortgage May 2012 - January 2015
Wintrust Mortgage Corporation, a division of Barrington Bank & Trust September 2011 - June 2012
Fifth Third Bank March 2010 - May 2011
Wells Fargo February 2004 - March 2010
Cingular November 1997 - November 2002
WDEK "The Station For The Right Music" January 1999 - September 1999
WCBR "The Bear" January 1998 - December 1998
Q101 Chicago January 1997 - November 1997
Skills
Mortgage Lending, Loan Origination, Banking, Advertising, Commercial Mortgages
Education
Northern Illinois University 1990 — 1995
BS, Economics
at&t mobility June 1996 - Present
Cingular 2001 - 2009
BellSouth Mobility June 1996 - 2001
Skills
Telecommunications, Wireless, Vendor Management, SDLC, VoIP, Provisioning, System Deployment, Integration, Mobile Devices, PMP, Release Management, Cisco Technologies, Disaster Recovery, IP, LAN-WAN, Data Center, Computer Network..., Network Architecture, Managed Services, Cloud Computing, IT Operations, WAN, TCP/IP, Network Design, Troubleshooting, IT Management
Education
University of Phoenix 2006 — 2008
Master's, Mgmt Infomation Systems
Limestone College 1998 — 2003
BS, Mgmt Information Systems
Cingular August 1999 - Present
AT&T Mobility 1999 - Present
Association of Colorado State Patrol Professionals January 1989 - December 1998
United States Air Force August 1980 - January 1989
Skills
Six Sigma, Investigation, Quality Management, Enforcement, Criminal Justice, Cross-functional Team..., Supervisory Skills, Wireless, Process Improvement, Team Building, Program Management, Call Center, Operations Management, Team Leadership, Interviews, Quality Assurance, Telecommunications, Vendor Management, Project Management, Management, Troubleshooting, Project Planning, Customer Satisfaction, Team Management, Call Centers, Coaching, Customer Experience, Leadership, Customer Service, Software Documentation, Customer Retention, Mobile Devices, Employee Training, Training, Analysis, Customer Experience..., Leadership Development, Account Management, Sales Operations, CRM, Performance Management, Hiring, Business Analysis, Cellular Communications, Training Delivery, Workforce Management, Administration, Mobile Technology, Instructor-led Training, Change Management
Education
Metropolitan State College of Denver 1992 — 1994
Colorado Law Enforcement Training Academy 1989 — 1990
Criminal Justice
College of the Air Force 1981 — 1989
Weber State University 1985 — 1986
City Colleges of Chicago 1981 — 1982
General Studies
Pacific Union College 1978 — 1980
Theology & Religion
Union College 1976 — 1978
Theology & Religion
NetX, Inc May 2007 - May 2015
Radiant Resources, LLC December 2014 - March 2015
Robert Wood Johnson University Hospital Hamilton 2004 - 2007
Cingular 2001 - 2003
McGraw Hill / CIG - FW Dodge 1998 - 2000
Skills
Windows Server, VMware, Active Directory, Virtualization, System Administration, Symantec Endpoint..., Disaster Recovery, Servers, Security, System Deployment, IT Asset Management, Altiris, Project Management, VMware ESX, XP, Troubleshooting, TCP/IP, ITIL, Windows, HTML, Computer Hardware, Cisco Technologies, Software Documentation, SQL, Microsoft SQL Server, Networking, Mobile Device Management, Patch Management, iOS development, Altiris Deployment..., Sales Engineering, Proof of Concept, Pre-sales
Education
Mercer County Community College 1996 — 1999
Computer Information Systems
Burlington County College
Business Administration, Management and Operations, sophmore
AT&T Mobility January 2010 - Present
AT&T 2007 - Present
AT&T Mobility 2003 - Present
Cingular 2003 - Present
Ericsson 1999 - 2003
T-Mobile 1997 - 1998
Skills
SS7, GSM, GPRS, SGSN, TDMA, SMTP, SMSC, LTE, Wireless, UMTS, Telecommunications, 4G, 3GPP, IP, SIP, 3G, SIGTRAN, WCDMA, VoIP, Network Design, ATM networks, Wireless Networking, Integration, Unix, Solaris, T1, Troubleshooting
Education
Southern Polytechnic State University 1994 — 1997
BSEE, Electrical Engineering
Presbyterian College 1986 — 1990
Prospect Mortgage, LLC June 2013 - Present
Avex Funding April 2011 - May 2013
Fidelity National Financial May 2009 - March 2011
Cingular May 2007 - March 2009
Skills
Team Management, Management, Business Analysis, Microsoft Excel, Analysis, Microsoft Office, Business Development, Financial Analysis, Vendor Management
Education
Osmania University 2005 — 2007
Master of Business Administration (MBA), Management Information Systems, General
AT&T Mobility June 2013 - Present
AT&T December 2006 - June 2013
Cingular August 2003 - November 2006
Cingular July 2002 - July 2003
SunCom Wireless January 2001 - June 2002
Skills
Wireless, Telecommunications, Sales Operations, Customer Retention, Direct Sales, Sales Management, Account Management, Customer Satisfaction, Sales, Solution Selling, Customer Experience, Quotas, Mobile Devices, Call Centers, Sales Process, Product Management, Inventory Management, New Business Development, Customer Service, Cold Calling, Retail
Education
LSU 1997 — 2000
Bachelor's degree, Sociology
ArchBishop Blenk High School 1991 — 1995
SunCom Wireless December 2003 - Present
T-Mobile 2000 - Present
SunCom Wireless August 2000 - December 2003
Cingular January 1994 - July 2000
Education
Pennsylvania State University-Great Valley Graduate Center 1996 — 1998
Project Management
Chrome Data Solutions November 2009 - Present
Chrome Systems September 2008 - November 2009
Chrome Systems September 2005 - September 2008
Cingular 2001 - 2005
Education
Montana State University 1998 — 2001
Bachelor of Science (B.S.), Computer Science
University of Washington 1997 — 1998
Mears Communications April 2003 - Present
Cingular 2000 - 2002
BellSouth 1999 - 2001
Christian Coalition 1995 - 1997
Skills
Communication Training, Corporate Communications, Media Relations, Messaging, Public Relations, Spokesperson, Reputation Management, Message Development, Speech Writing, Communications Planning, Crisis Communications, Internal Communications, Public Affairs, Strategic Communications, Integrated Marketing, Marketing, Copywriting, Public Speaking, Event Management, Strategy, Writing, Community Outreach
Education
Regent University 1992 — 1994
Master's, Journalism/Public Relations
Con-way, Inc. July 2013 - Present
BPA April 2011 - July 2013
Nautilus January 2007 - April 2011
Cingular Wireless August 2005 - January 2007
Cingular June 2004 - August 2005
AT&T Wireless December 2003 - June 2004
AT&T Wireless June 2001 - December 2003
Skills
SharePoint, Call Centers, SharePoint Designer, InfoPath, Microsoft Office..., Analysis, Workforce Management, Call Center, Cross-functional Team..., IVR, WSS 3.0, MOSS 2007, Predictive Dialers, ACD, Call Routing, Aspect, Facebook, YouTube, Twitter, SharePoint 2010, SharePoint Online, Office 365, Yammer, SharePoint 2013
Education
Portland State University - School of Business 2000 — 2004
BA, Information Systems, Marketing
Lewis and Clark College 1999 — 2000
General Studies
Comcast Cable August 2010 - Present
Comcast Cable Communications May 2006 - August 2010
Turner Broadcasting 2002 - 2005
Cingular 2001 - 2002
Hertz Equipment Rental 1997 - 1998
Hertz Equipment Rental 1997 - 1998
Skills
Excel, Variances, Variance Analysis, Accounting, Journal Entries, Account Reconciliation, Analysis, General Ledger, Expenses, Reconciliation, Balance, Accruals, Financial Analysis, P&L, Reconciliations, Income Statement, Financial Reporting, Microsoft Excel, Essbase, Balance Sheet, GAAP, Forecasting, Invoicing, Sarbanes-Oxley Act, Auditing, Accounts Receivable, Budgets, Cost Accounting, Revenue Recognition, CPA, Accounts Payable, Process Improvement, Cash Flow, Payroll, Financial Forecasting, Financial Statements, Internal Controls
Education
Pace University 1988 — 1992
BBA, Public Accounting
Bergen Catholic 1984 — 1988
Marine Mechanic Institute Concerned CitizenChilies2013 - 2013
nextel 2004 - 2005
Cingular 1995 - 2004
Education
Pfeiffer University 1979 — 1983
BS, Criminal Justice
CCCi September 2014 - Present
Cherokee County School System January 2012 - May 2014
AT&T January 2004 - October 2008
Cingular January 2001 - January 2004
Cingular January 2000 - January 2001
Bellsouth Mobility November 1995 - January 2000
Bellsouth Mobility October 1993 - November 1995
Skills
Customer Service, Cross-functional Team..., Customer Retention, Strategic Partnerships, Account Management, Leadership, Process Improvement, Sales Process, Customer Experience, Management, Marketing, Customer Satisfaction, Telecommunications, Networking, Training, Professional Services, Vendor Management, Business Analysis, Project Management, Strategic Planning, Microsoft Office, Managed Services
Education
Mercer University 2009 — 2011
Masters in the Art of Teaching, Elementary Education and Teaching
The University of Georgia 1986 — 1991
Bachelor of Arts, Speech Communications
AT&T December 2014 - Present
Cricket Wireless July 2014 - Present
Cricket Wireless October 2012 - July 2014
AT&T Mobility March 2011 - October 2012
AT&T Mobility September 2009 - February 2011
AT&T Mobility May 2009 - August 2009
Cingular January 2007 - April 2009
Cingular October 2005 - December 2006
AT&T Wireless Services January 1999 - July 2002
Skills
Wireless, Telecommunications, Management, Vendor Management, Product Management, Customer Experience, Strategy, Sales Operations, Cross-functional Team..., Program Management, Budgets, Sales, Mobile Devices, Marketing, Six Sigma, Mobile Technology, Strategic Partnerships, Process Improvement, Training, LTE, Call Centers, Go-to-market Strategy
Education
Nova Southeastern University 1998 — 2000
MBA
Saint Anselm College 1988 — 1990
Mount Saint Mary High School 1984 — 1988
High School diploma
Randstad USA for Walgreens Home Care April 2015 - Present
Cox Communications October 2014 - March 2015
CompuCom August 2014 - October 2014
The State of Oklahoma November 2013 - May 2014
Chickasaw Nations Industries Aviation, LLC May 2013 - November 2013
Dell July 2011 - January 2013
Seagate Technology May 2008 - October 2010
Cingular March 2001 - February 2002
Skills
Computer Hardware, Computer Repair, Customer Service, Customer Satisfaction, Computer Maintenance, Computers, Active Directory, BMC Remedy, Salesforce.com, HP Service Manager, Storage, Technical Support, Help Desk Support, Troubleshooting, Software Installation, Hardware, Laptops, Remote Desktop, Networking, Windows 7, Printers, Desktop Computers, HP, XP, A Certified, Hardware Support, Windows XP Pro, Operating Systems, CompTIA, DNS, VPN, Routers, Software, CompTIA A Certification, TCP/IP, Citrix, Group Policy, Windows, IT Operations, Customer Support, Wireless Networking, Lotus Notes, Microsoft Office 2003, Software Documentation, Hard Drives, RAID, Network Security, Norton Ghost, A+ Certified, Windows Server
Education
Ozarks Technical Community College 2004 — 2004
AAS in progress, Networking Technology
Stilwell High School, Stilwell Oklahoma 1993 — 1994
High School Diploma, General Education
CommVault April 2011 - Present
DynTek October 2008 - March 2011
McAfee 2008 - 2011
SAIC 2007 - 2008
Dell 2005 - 2007
Cingular 2002 - 2005
Skills
Cloud Computing, Disaster Recovery, Virtualization, Storage, Solution Selling, Data Center, Storage Area Networks, Security, VMware, SaaS, Information Security, Enterprise Software, Network Security, CISSP, Computer Security, Servers, Enterprise Architecture, Salesforce.com, Business Continuity, System Deployment, Networking, Information Assurance, Information Technology, Microsoft Technologies, Professional Services, Backup, IT Management, Software Documentation, Firewalls, SAN, Active Directory, Channel Partners, Account Management, Storage Virtualization, Integration, Windows Server, Management, Direct Sales, Pre-sales, Enterprise Storage, Training, Storage Solutions, NAS, ITIL, System Administration, Troubleshooting, Consulting, Managed Services, High Availability, Cisco Technologies
Education
Oklahoma Christian University 2007 — 2009
MBA, Finance
University of Oklahoma 1996 — 2003
BS, Environmental Science
CallSource March 2010 - Present
Abbott Diabetes Care December 2008 - March 2010
CalPERS March 2008 - June 2008
Hewlett-Packard May 2007 - January 2008
Cingular August 2006 - January 2007
Washington Mutual December 2005 - August 2006
Cingular Wireless September 2005 - November 2005
AT&T Wireless July 2001 - March 2004
Skills
Software Quality..., Test Planning, Testing, Test Automation, Quality Center, Quality Assurance, XML, Test Cases, QTP, Unix, Test Management, JIRA, SQL, Software Documentation, Oracle
Education
University of Phoenix 2008 — 2009
Bachelor of Science, Software Engineering
Langara College 1985 — 1991
Computer Information Systems
Resort Hospitality Solutions August 2015 - Present
Sinclair Broadcast Group March 2015 - August 2015
AGE of Central Texas March 2012 - September 2013
Activant Solutions December 2007 - August 2011
Cingular July 2001 - September 2006
Equifax February 1995 - June 2001
Skills
Cash Management, Treasury Management, Finance, Banking, Risk Management, Internal Controls, Credit, Cash Flow Forecasting, Sarbanes-Oxley, Banking Relationships, Credit Risk, Treasury, Non-profit Leadership, Electronic Payments, Debt Management, Investment Management, Foreign Exchange, A/R collections, Credit Cards, Customer Experience, Disaster Recovery, Customer Service, Non-profit..., Board of Directors, Management, Process Improvement, Leadership, Strategy, Strategic Planning, QuickBooks, Oracle
Education
Oklahoma State University 1978 — 1983
B.S., Business
The Home Depot January 2013 - Present
Domino's Pizza January 2012 - August 2012
Steak-Out September 2006 - April 2011
Cingular June 2003 - November 2005
U.S. Army November 1989 - April 1997
Skills
Customer Satisfaction, Microsoft Excel, Microsoft Office, Customer Service, PowerPoint, Microsoft Word
Education
University of Alabama 2006 — 2011
Bachelors of Science, Business
Mississippi Gulf Coast Community College 1997 — 1999
Associates of Arts, Political Science
Hancock North Central High School 1984 — 1989
College Prep, General
Cingular 2001 - 2008
Education
Vernon College 2001 — 2008
Associate in Science, Science
Midwestern State University 1984 — 2005
B.A.A.S.
LeTourneau University March 2006 - Present
A-Tex Exterminating January 2005 - March 2006
Cingular September 1994 - January 2005
Education
LeTourneau University 2006 — 2009
Bachelors, Business Administration
Blinn Junior College
CurrentLSULouisiana
LeTourneau University
Bachelors, Business Administration
Advanced Orthopedics September 2014 - Present
Palm Beach Orthopaedic Associates 2012 - March 2014
Gordon & Doner 2001 - 2009
cingular 2000 - 2001
Skills
Spanish, Translation, Photoshop, Photography, Customer Service, Digital Photography, Microsoft Office, Microsoft Excel, Personal Injury, Microsoft Word, Wordperfect, Legal Documents, Litigation Support, Notary Public, Pleadings
Education
Palm Beach Community College 1980 — 1981
photography
LoJack Corporation January 2009 - Present
LoJack Corporation June 2008 - Present
Cingular November 1999 - February 2004
Education
Massasoit Community College 1981 — 1983
Electronics Engineering
Verizon Wireless May 2013 - Present
Sprint July 2012 - May 2013
T-Mobile September 2006 - May 2012
Cingular May 2004 - August 2005
Skills
Customer Service, Retail, Customer Satisfaction, Sales, Sales Management, Retail Sales, Microsoft Office, Microsoft Excel, Team Leadership, Management, Coaching, Leadership
Education
The University of Texas at Arlington 2012 — 2015
Masters of Professional Accounting, Accounting
Midwestern State University 1996 — 2001
Bachelor of Business Administration (BBA), Computer/Information Technology Administration and Management
AT&T November 1999 - Present
AT&T Mobility 1999 - Present
AT&T 1999 - Present
Cingular 1999 - 2005
AT&T Wireless 1999 - 2004
Education
University of Washington 2000 — 2001
Certificate, Project Management
University of Washington 1995 — 1996
Certificate, Data Resource Management
Pontificia Universidad Católica Madre y Maestra 1985 — 1990
BS, Computer Science
USDA National Institute of Food and Agriculture December 2014 - Present
USDA May 2011 - December 2014
United States Army Reserve August 2008 - March 2014
IAP Worldwide Services August 2008 - November 2010
IvanWalks&Associates 2010 - 2010
US Army September 2005 - July 2008
Cingular June 2001 - March 2003
Skills
DoD, Security Clearance, Federal Government, Military, Policy, Intelligence Analysis, Government, Military Operations, Program Management, Army, Government Contracting, Strategic Planning, Operations Management, Defense, Process Improvement, Information Assurance, Quality Assurance, Security, Contract Management, Analysis, Team Building, Project Planning, Supervisory Skills, Leadership, Computer Security, Software Documentation, Information Security, Training
Education
United States Army Signal School 2008 — 2009
Certificate, Information Technology
Oakwood College 1999 — 2001
B.A., History
Oakwood College 1999 — 2001
History, 2001
Park University
Management Information Systems, General
Nsoro January 2010 - Present
Crown Castle International January 2005 - January 2010
Cingular Wireless December 2002 - December 2005
Cingular January 2002 - November 2002
Cingular April 2001 - December 2001
Cingular August 2000 - March 2001
Skills
MS Project, Management, Budgets, UMTS, Microwave, LTE, Project Planning, 3G, Time Management, GSM, Construction, Cellular Communications, CDMA, Telecommunications, Wireless, 4G, Program Management, Wireless Networking, WiMAX, RF, Optical Fiber, Fiber Optics
Education
Mississippi State University 1991 — 1995
BBA, Management
RE/MAX Professional Group December 2008 - Present
Realtor 2006 - 2010
Aspen Real Estate September 2007 - December 2008
Coldwell Banker Devonshire Realty January 2006 - September 2007
Cingular August 1994 - March 1998
Education
Oakton Community College 1988 — 1990
none, hotel motel management
Northern Illinois University 1985 — 1986
general
CSC - Computer Sciences Corporation May 2015 - Present
Fidelity National Financial January 2003 - May 2015
Fidelity National Financial January 2009 - December 2012
Lender Processing Services, Inc. (LPS) January 2003 - January 2009
The Home Depot 2002 - 2003
Cingular 1998 - 2001
IQ Software January 1997 - January 1998
Skills
Leadership, ETL, Databases, SDLC, Data Warehousing, Microsoft SQL Server, Data Modeling, Business Intelligence, Database Design, Oracle, SQL, Integration, Disaster Recovery, SSIS, IT Management, Enterprise Architecture, IT Strategy, Software Project..., Enterprise Software, Process Improvement, T-SQL, Agile Methodologies, Solution Architecture, Systems Analysis, Software Documentation, Data Management, Visio, Business Process, DB2, CISSP, Database Security, SOA, Vendor Management, Business Objects, Scrum, Agile Project Management, Database Administration, Visual Basic, Data Warehouse..., Cryptography, Erwin, Project Management, Cloud Computing, Big Data, Compliance PCI, PCI Standards, Sarbanes-Oxley Act, Statutory Audit, Business Analysis, Consulting
Education
Quincy University 1992 — 1996
Bachelor of Science (BS), Computer and Information Sciences, General
out of door
NCTC February 2012 - Present
Justin Family Medical May 2005 - February 2008
Cingular October 1998 - May 2002
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Medical Terminology, Research, Cpr Certified, Healthcare, Vital Signs, Clinical Research
Education
North Central Texas College 2012 — 2012
CNA
University of Phoenix 2009 — 2009
Windstream Communications April 2001 - Present
Cingular September 1998 - April 2001
Skills
Telecommunications, Invoicing
Education
North Carolina Central University 1992 — 1996
Bachelor of Science (B.S.), Human Sciences
Astra Zeneca March 2005 - Present
T-Mobile 2004 - 2005
Cingular February 1995 - October 2004
Skills
Pharmaceutical Sales, Managed Care, Gastroenterology, Rheumatology, Pulmonology, Dermatology, Diabetes, Sales Force Development, Cardiology, Sales Effectiveness, Pharmaceutical Industry, Neurology, Urology, Product Launch
Education
Rhode Island College 1989 — 1993
Bachelor of Arts, Sociology
AT&T March 2007 - Present
AT&T November 2005 - May 2007
Cingular April 2002 - November 2006
Hartwell Decorating and Signs May 1999 - June 2001
Skills
Telecommunications, Wireless, VoIP, Mobile Devices, Vendor Management, LTE, Call Centers, Managed Services, Product Management, Program Management, Mobile Technology, Customer Experience, Customer Retention, Troubleshooting, Provisioning, Sales, Account Management, Customer Satisfaction, Sales Process, Quotas, Sales Management, Solution Selling, Direct Sales, Customer Service, Management, Team Leadership, Training, Cellular Communications, Team Building, Sales Operations, Leadership
Education
Liberty University 2015 — 2017
The Coca-Cola Company October 2005 - Present
PwC November 2004 - October 2005
Cingular January 2002 - October 2004
Tax Management Associates April 1999 - December 2001
Delta Air Lines July 1996 - April 1999
Tax Management Associates 1993 - 1996
Gwinnett County Government 1990 - 1993
Education
Lee University 1985 — 1989
Bachelor's degree, Accounting and Business/Management
Cingular 1999 - 2002
The Mens Shelter (TIMES Center) 1997 - 1999
The Prairie Center 1991 - 1997
Education
Parkland College
Nursing
Comtek of NC, LLC August 2013 - Present
Comtek of Hickory September 2008 - August 2013
Perma Safety Tub September 2006 - September 2008
Cingular January 2005 - February 2006
Best Buy March 2004 - September 2004
RadioShack January 2003 - January 2004
RadioShack August 2002 - January 2003
Skills
Computer Hardware, Computer Network..., Computer Maintenance, Problem Solving, System Architecture, System Design, Firewalls, Network Security, Computer Security, Routers, Network Administration, DNS, TCP/IP, Antivirus, Switches, DHCP, Wireless Networking, Network Architecture, Active Directory, VPN, Digital Media, Sales, Sales Management, Sales Operations, Cellular Communications
Education
Ramapo College of New Jersey 2001 — 2002
AT&T October 2012 - Present
AT&T January 2009 - January 2012
Eastman Kodak July 2006 - June 2007
Verizon Small Business September 2005 - July 2006
The Home Depot - Headquaters December 2004 - July 2005
Cingular October 2004 - December 2004
Koninklijke Philips Electronics N.V. (Philips) August 2003 - October 2004
Kaiser Permanente September 2002 - April 2003
MCI Telecommunications August 2001 - February 2002
Sprint January 2001 - July 2001
Skills
English, Customer Service, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Troubleshooting, Account Management, Salesforce.com, Software Documentation, Management
Education
Prairie View A&M University 1994 — 1996
Master's Degree, Sociology
Prairie View A&M University 1989 — 1994
Bachelors of Business Adminstration, Marketing
Cingular November 2004 - August 2007
Education
Ohio University 2005 — 2008
Associate, Business/HR Management
Cree August 2005 - Present
ClearImage July 2003 - January 2005
Cingular February 2001 - August 2002
Skills
Process Development, Data Analysis, Project Planning, Project Coordination, Technical Documentation, Team Leadership, Cross-functional Team..., Semiconductor..., Lean Manufacturing, Clean Rooms, General Science, C++, Assembly, VBA, SQL, JMP, Database Management, Microsoft Office, Windows, Unix, Retail Sales, Customer Service, Manufacturing, Electronics, Semiconductors
Education
University of North Carolina at Wilmington 1995 — 2001
Computer Science
North Carolina State University
Computer Science
Broadview Networks May 2008 - Present
Sprint Nextel August 2006 - April 2008
Cingular June 2006 - August 2006
NetCarrier November 2005 - June 2006
Skills
Troubleshooting, Team Management, Workforce Management, Leadership, Management, Wireless, WAN, Networking, Team Leadership, Interviews, Wireless Networking, Training, Ethernet, Human Resources, Routers, Firewalls, VPN, Software Documentation, Team Building, Technical Support, Telecommunications, Telephony, MPLS, Call Centers, T1, VoIP, Computer Network..., LAN-WAN, IP, Managed Services, Unified Communications, Cisco Technologies, Data Center, Network Design
Education
Montgomery County Community College 2008 — 2009
Libreal Studies
US Army Signal School 1997 — 1998
Certification, Network Switching Systems
T-Mobile March 2008 - Present
Cingular October 2006 - January 2007
Verizon 1996 - August 2006
Skills
Alcatel Media Gateway, Alcatel-Lucent 7750/7705, Cisco Gateway/Gatekeeper, Nokia BSC and RNC, Ericsson BSC and RNC, Alcatel ATM RSP, SONET, Titan, Nortel switches, Fujitsu, Cisco, HP Openview, MS Project, MS Office Suite, Linux, MySQL, PHP, Dreamweaver, Python, Illustrator, Flash, Unix, Windows, Android, XML, Xcode, Objective-C, C, C++, CSS, C#, HTML, XHTML, jQuery, Java, JavaScript, J2EE, Tomcat, Apache, Website Development, Mobile Applications, SDH, Microsoft Office, NOC, SIP, Cisco Technologies, Computer Network..., GSM, UMTS, Telecommunications
Education
Pace University 2003 — 2005
Telecommunications Engineering
Retired 2011 - Present
Cingular November 2011 - July 2012
Education
Miami University 1971 — 1975
Bachelor's degree, Marketing/Marketing Management, General
-
AT&T Mobility April 2013 - Present
AT&T October 2011 - April 2013
AT&T Mobility May 2006 - October 2011
Cingular April 2000 - April 2006
Skills
Wireless, Telecommunications, LTE, UMTS, 4G, Cellular Communications, T1, GSM, Fiber Optics, Troubleshooting, WCDMA, 3G, Backhaul, Network Design, Broadband, Switches, Cisco Technologies, Core Network, CDMA, Routers, RAN, EVDO, Wireless Networking, SDH, Microwave, MPLS, 2G, Mobile Communications, GPRS, Ethernet, Transmission, Computer Network..., VoIP, RF Engineering, Telephony, WiFi, Edge, Mobile Technology, RF, HSPA, WiMAX, Optical Fiber, IP, Network Optimization, Network Engineering
Education
University of Tennessee-Knoxville 1994 — 1997
Bachelor of Science (BS)
Pellissippi State Community College
Electrical Engineering
The University of Tennessee at Chattanooga
Cherie's Institute of Learning August 2008 - August 2015
Cherie's Institute of Learning August 2008 - August 2015
WriteChoice Resume Services 2015 - 2015
WriteChoice Resume Services 2015 - 2015
AT&T March 2006 - August 2007
Cingular June 2003 - March 2006
Skills
Customer Service, Teaching, Public Speaking, Coaching, Time Management, Team Leadership, Fundraising, Management, Early Childhood..., Research, Outlook, HTML, Teamwork, Customer Satisfaction, Retail, Tutoring, Sales, Leadership, Telecommunications, Childcare, Record Keeping, Purchasing, Administration, Mentoring, Situational Sales..., Payroll, Hiring Practices, Human Resources, Business Operations, Invoice Finance, Child Development, Employee Relations, Employee Training, Employee Management, Qualifying Candidates, Interviewing Skills, Competency Based..., Community Outreach, Internal Communications, Mobile Communications, Organizational..., Mobile Devices, Information Technology, Information Management, Data Analysis, Data Entry, Educational Leadership, Early Childhood..., Early Childhood Literacy, Personnel Supervision
Education
Northcentral University 2014 — 2016
Master of Business Administration (M.B.A.), Human Resources Management
Northcentral University 2011 — 2013
Master's of Education, Early Childhood Education
Limestone College 2009 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General
Limestone College 2007 — 2009
Associate of Arts (A.A.), Business Administration and Management, General
Northcentral University
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Arbonne International September 2012 - Present
Cingular 2001 - 2005
Cingular 1995 - 2001
Skills
Coaching, Teaching, Leadership, Team Building
Education
Middle Tennessee State University 1991 — 1994
ADT March 2010 - November 2012
Murphy USA April 2009 - March 2010
Hertz First Rent A Car May 2008 - October 2008
Cingular August 2004 - November 2006
Skills
Computers, Customer Service, Dispatching, Typing
Education
Richland Community College 2011 — 2013
Physical Sciences
Bank SNB November 2014 - Present
The F&M Bank & Trust Company 2012 - Present
The F&M Bank & Trust Company 2008 - 2012
Oral Roberts University 2005 - 2008
Oral Roberts University 2003 - 2005
Cingular 2002 - 2003
NDC Health 2000 - 2002
NDC Health 1999 - 2000
Trucks For You, Inc. 1999 - 1999
Commercial Financial Services 1998 - 1999
Skills
KACE 2000 Image..., Windows Server, System Administration, Visio, Vendor Management, Windows, Process Improvement, Customer Service, Microsoft Office
Education
Oklahoma State University
Associate of Science (A.S.), Computer Science
Tulsa Community College
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Starbucks January 2014 - Present
Walgreens September 2006 - January 2014
Cingular January 2001 - September 2006
US Army July 1991 - July 1995
Skills
Customer Service, Training, Payroll, Interviews, Cash Handeling, Profit Maximization, Coaching, Discipline, Shrink Management, Loss Prevention, Customer Satisfaction, Team Leadership, Team Building, Leadership, Inventory Management, Sales, Customer Experience, Logistics, Merchandising, Microsoft Excel, Process Improvement, Team Management, Retail, Data Entry, Time Management, Cashiering, Project Management, Teamwork, Telecommunications, Management, Public Speaking, Microsoft Word, Operations Management, Inventory Control, Visual Merchandising, Program Management, PowerPoint, Microsoft Office, Troubleshooting, Retail Sales, Forecasting, Change Management, Strategic Planning, Business Analysis, Employee Training, Business Process..., Performance Management, Call Centers, Sales Management, Customer Retention
Education
National University 2012 — 2016
Merced College 2001 — 2005
Kentucky Administrative Office of the Courts September 2007 - Present
Cingular September 2006 - May 2007
LandAmerica Lawyers Title November 1998 - October 2001
Skills
Policy Analysis, Public Administration, Policy, Government, Courts, Public Speaking, Microsoft Office, Legal Research, Microsoft Excel, Customer Service, Microsoft Word, Public Policy, Litigation
Education
Morehead State University 1984 — 1987
Legal Assistant/Paralegal
Prestonsburg Community College 1982 — 1984
Associate of Arts (A.A.), General Studies
Prestonsburg High School 1978 — 1982
Diloma
First Student June 2006 - Present
Merced Transportation June 2006 - August 2009
Cingular September 1997 - September 2005
Education
Merced College
Walmart Adult Case ManagerSinging River ServicesFebruary 2006 - May 2007
Cingular June 2005 - April 2006
Education
The University of Southern Mississippi 2003 — 2005
Bachelor of Science (BS), Psychology
Mississippi Gulf Coast Community College 2000 — 2002
Associate of Arts (AA), Psychology