Cricket Wireless
Industry: Wireless company
DescriptionCricket Wireless LLC is a prepaid wireless service provider in the United States, a wholly owned subsidiary of AT&T Inc. It offers mobile voice, text, and data using parent AT&T's nationwide network. Cricket Wireless was founded in 1999 by Leap Wireless International, Inc. Headquarters: Atlanta, Georgia, United States Founder: Leap Wireless Founded: 17 March 1999 Parent organizations: Leap Wireless (1999–2014), AT&T (2014–2017) Subsidiaries: Muve Music, Mobilelink USA, VPs: George Cleveland (Channel Operations), Nataraj Rao (Business Operations, Strategy), Dave Fine (Sales)
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Cricket Wireless Employees
Cricket Wireless June 2011 - May 2014
Qualcomm May 2005 - May 2011
Kyocera Wireless May 2004 - May 2005
University of Southern California July 2001 - May 2004
Education
University of California, San Diego 2010 — 2012
Business Management and Marketing Certificate, Product Marketing
University of Southern California 2001 — 2003
Masters of Science, Electrical Engineering
Nagpur University 1997 — 2001
Bachelor of Engineering (BEng), Electrical and Electronics Engineering
Cricket Wireless November 2014 - Present
AT&T March 2014 - November 2014
AT&T January 2012 - March 2014
AT&T Mobility January 2008 - December 2011
AT&T Mobility November 2006 - January 2007
Skills
Quotas, Telecommunications, Wireless, Cellular Communications, Account Management, Sales Presentations, Sales, Customer Service, Advertising, Call Center, Solution Selling, Management, Leadership, Direct Sales, Retail, Customer Retention, Sales Management, Call Centers
Education
Tulane University 2004 — 2005
University of New Orleans 2000 — 2003
Mcdonogh #35 Senior High School 1992 — 1996
Diploma
Cricket Wireless September 2014 - Present
AT&T Mobility September 2012 - Present
AT&T Mobility September 2009 - September 2012
AT&T Mobility November 2007 - September 2009
UPS 1997 - 2009
Macwrites, Inc. 1997 - November 2007
Skills
Instructional Design, Captivate, Instructor-led Training, E-Learning, Training, ADDIE, Adobe Creative Suite, Microsoft Office, Graphic Design, Social Media, Advertising, Blended Learning, Photoshop, Technical Writing, Telecommunications, Lectora, PowerPoint, Web Design, Video Production, Project Management, Leadership, Multimedia
Education
University of Michigan
English Language & Literature, Film/Video Studies, English Language and Literature. Film/Video Studies.
Cricket Wireless October 2012 - July 2015
Cricket Wireless February 2008 - October 2012
Qwest Communications July 2006 - February 2008
Qwest Communications December 2003 - July 2006
Qwest Communications March 2001 - December 2003
Skills
Oracle SQL, VBA, PL/SQL, Excel, Access, Data Analysis, Essbase, Hyperion Planning, Financial Modeling, Trend Analysis, Forecasting Models, SQL Developer, Business Objects, OBIEE, Variance Analysis, Forecasting, Microsoft Excel, Corporate Finance, Finance, Analytics, Analysis, Telecommunications, Process Improvement, Cross-functional Team..., Management
Education
Tulane University - A.B. Freeman School of Business 1996 — 2000
BSM, Finance, General
Cochlear December 2014 - Present
Cricket Wireless September 2013 - September 2014
Gates Corporation April 2013 - August 2013
PepsiCo - Pepsi Beverages Company February 2007 - March 2013
PepsiCo - Pepsi Beverages Company May 2005 - February 2007
PepsiCo - Pepsi Beverages Company November 2000 - May 2005
AmeriServe January 1996 - November 2000
Skills
Forecasting, Logistics, Production, Production Planning, Manufacturing Operations, Demand Planning, Demand Generation, Transportation Planning, Transportation..., Demand Forecasting, Supply Chain Management, Supply Chain..., Supply, SAP, Warehousing, Strategy, Project Planning, Supply Chain Operations, Transportation, Sales Operations
Education
University of Colorado Boulder
Applied Mathematics, 3.0
University of Colorado Denver
Mathematics, 3.0
Telogis January 2015 - Present
Cricket Wireless April 2013 - January 2015
Cricket Wireless July 2011 - April 2013
Qualcomm July 2006 - July 2011
Skills
Mobile Devices, Mobile Applications, Wireless, Product Management, CDMA, Integration, Telecommunications, Product Development, Cellular Communications, Strategy, Management, Mobile Technology, Mobile Communications, Location Based Services, Embedded Systems, GPS, Ethernet, Networking, Telematics
Education
University of California, San Diego 2007 — 2009
MS, Computer Engineering
University of California, San Diego 2003 — 2007
BS, Computer Engineering
University of California, San Diego
Reintegra April 2012 - Present
Amigos de las Americas (AMIGOS) June 2015 - August 2015
Workforce Boulder County January 2015 - May 2015
Cricket Wireless August 2014 - January 2015
U.S. Department of State September 2013 - June 2014
Workforce Boulder County January 2013 - May 2014
Commonwealth Telecommunications Organisation June 2013 - August 2013
iEmpathize April 2012 - August 2012
Project Revive September 2011 - April 2012
High Way Community August 2008 - August 2011
Skills
International..., Community Outreach, Nonprofits, Research, Photoshop, Wordpress, Web Design, Social Media Marketing, HTML, CSS, Dreamweaver, Public Speaking, Blogging, Fundraising, Leadership, Spanish, Qualitative Research, Event Planning, Microsoft Office, Adobe Creative Suite, Data Analysis, Project Management, Teaching, Newsletters, Higher Education, Community Development, Strategic Communications, Final Cut Pro, PowerPoint, Microsoft Word, Photography, Policy, Entrepreneurship, Facebook, Program Development, Grant Writing, Volunteer Management, Proposal Writing, Mac, Public Relations, Word, Creative Writing, Editing, Marketing, Government, Project Planning, International Human..., Event Management
Education
University of Colorado at Boulder 2012 — 2013
Master's Student, Information Communication Technology for Development (ICTD)
University of Colorado at Boulder 2007 — 2011
BA, Communication / Technology, Arts, and Media, Overall GPA 3.53
Cricket Wireless August 2013 - Present
Sogeti (Capgemini Group) February 2013 - July 2013
Capstone Logistics, LLC February 2012 - February 2013
Capstone Logistics, LLC May 2011 - February 2012
KOLN/KGIN-TV January 2010 - June 2010
Skills
Sourcing, Recruiting, Applicant Tracking..., Microsoft Office, Talent Acquisition, Customer Service, PowerPoint, Employee Relations, Management, Talent Management, Human Resources, Social Media, Coaching, Microsoft Excel, Microsoft Word, Negotiation, Onboarding, Team Building, Public Speaking, Logistics, Screening, Project Planning, Interviews, Business Development, Budgets
Education
University of Nebraska-Lincoln
Bachelors- Journalism, Minors- English, History, Sociology
Hisense USA August 2014 - Present
Cricket Wireless July 2011 - August 2014
VIA Telecom June 2008 - June 2011
LG Electronics June 2005 - June 2008
Elektrobit June 2003 - June 2005
Nokia Mobile Phones June 2002 - June 2003
Skills
Agilent, Aeroflex, QXDM, Spirent, VIA Telecom Chipsets, LTE, CDMA, EVDO, Android OS, BREW, CDG1, CDG2, CDG3, Handsets, Test Planning, Wireless, 4G, Mobile Technology, CDMA2000, Test Automation, RF, Android, 3GPP, Cellular Communications, Bluetooth, Mobile Devices, Testing
Education
UC San Diego 1998 — 2002
B.S., Electrical Engineering
Cricket Wireless January 2015 - Present
AT&T Mobility June 2013 - December 2014
AT&T Mobility May 2009 - June 2013
AT&T Retail Leadership Development Program May 2009 - November 2009
Skills
Sales Presentations, Team Motivator, Sales Operations, Customer Experience, Direct Sales, Customer Retention, Customer Satisfaction, Sales, Quotas, Account Management, Marketing, Wireless, Salesforce.com
Education
University of Arizona, Eller College of Management 2005 — 2009
Bachelor of Science, Marketing
Grossmont High School 2001 — 2005
High School
Cricket Wireless July 2012 - Present
Cricket Communications April 2011 - July 2012
Cricket Communications August 2009 - April 2011
T-Mobile April 2003 - August 2009
Skills
Management, Cross-functional Team..., Leadership, Program Management, Vendor Management, Process Improvement, Customer Retention, Customer Satisfaction, Sales Management, Sales Operations, Training, Product Development, Business Development, Project Management, Recruiting, Sales, Telecommunications, Account Management, Project Planning, Budgets, Team Leadership, Wireless
Education
University of Colorado Denver 2003 — 2008
Bachelor's degree, Sociology
Cricket Wireless January 2015 - Present
Digital Diversity August 2013 - Present
Moxie November 2013 - January 2015
Freelance November 2011 - November 2013
DigitalSherpa November 2012 - October 2013
Nurun November 2010 - November 2011
Everywhere August 2009 - December 2010
Grey Atlanta January 2009 - September 2009
The Independent Florida Alligator May 2006 - December 2006
Global Financial Service Center - Charleston May 2005 - August 2005
Skills
Digital Marketing, Social Media Marketing, Social Media Monitoring, Social Media Outreach, Online Community..., Writing, Event Marketing, Client Services, Social Media Measurement, Public Speaking, Training, Social Networking, Social Media, Digital Strategy, Advertising, Blogging, Online Marketing, Facebook Marketing, Facebook, Digital Media, Account Management, Lead Generation, Copywriting, Mobile Marketing, Public Relations, Corporate Communications, Interactive Marketing, Editing, Content Development, User Experience, Content Strategy, SEO, Marketing, Brand Awareness, Email Marketing, Entrepreneurship, Integrated Marketing, Google Analytics, Content Management, Web Analytics, Content Marketing, Strategy, SEM, WordPress, New Media, Community Management, Online Advertising, Web Content
Education
University of Florida
BA
Cricket Wireless January 2015 - Present
Skills
Microsoft Office, Management, Microsoft Word, PowerPoint, Customer Service, Social Media, Marketing, Strategic Planning
Education
Universidad Nacional Pedro Henríquez Ureña 2007 — 2013
Bachelor of Laws (LLB), Music Management
Self Employed April 2015 - Present
Deer Valley Resort March 2015 - April 2015
Ski N See March 2015 - April 2015
Bobo's Ski & Board November 2014 - March 2015
Joint Ventures, LLC December 2013 - October 2014
Realty Services of Nevada August 2013 - December 2013
American Property Management, Inc. July 2013 - December 2013
Property Management & Maintenance, LLC. September 2011 - June 2013
Altig - American Income Life Insurance Company October 2010 - August 2011
Cricket Wireless May 2010 - May 2011
Skills
Customer Service, Time Management, Marketing, Outlook, Office Administration, Sales, Training, Microsoft Office, Microsoft Excel, Microsoft Word, Filing, Real Estate, Property Management, Leases, Project Management, Human Resources, Master Scheduling, Business Development, Organizational..., Operations Management
Education
University of Nevada-Reno 2011 — 2015
Business Administration and Management, General
Wagner College 2009 — 2010
Business Administration and Management, General
Uptown Cheapskate May 2013 - Present
Cricket Communications June 2012 - January 2013
Cricket Wireless June 2011 - May 2012
Supreme Wireless March 2009 - June 2011
Skills
Customer Service, Sales, Management, Customer Satisfaction, Account Management, Customer Experience
Education
Vanguard Institute of Technology 2007 — 2008
Cosmetology, Barber/Styling, and Nail Instructor
Universidad de Monterrey
CORT June 2015 - Present
The MPS Group / Printer Solutions February 2014 - January 2015
Cricket Wireless June 2010 - July 2013
Skills
Sales, Customer Service, Sales Management, Account Management, Negotiation, New Business Development, Marketing, Team Building, Project Management, Sales Process, Customer Satisfaction, Management, Sales Operations, Telecommunications, Direct Sales, Budgets, Retail
Education
Universidad de Guadalajara 2007 — 2009
Information Technology
University of Houston 2014 - Present
RadioShack June 2014 - August 2014
Weatherford August 2013 - November 2013
Llantas Y Servisios Salinas, Reynosa January 2004 - January 2013
Cricket Wireless May 2012 - August 2012
Skills
Microsoft Office, Customer Service, Management, Microsoft Excel, Project Management, Leadership, Microsoft Word, Strategic Planning, PowerPoint, Sales
Education
C.T Bauer College of Business, University of Houston 2013 — 2016
Bachelor of Business Administration, MIS
University of Houston 2012 — 2016
Bachelor of Business Administration (BBA), Management Information Systems, General
AT&T January 2015 - Present
Cricket Wireless January 2012 - December 2014
Skills
Cellular Communications, CDMA, 4G, EVDO, Wireless, T1, LTE, Telecommunications, Computer Network..., Wireless Networking, VoIP, 3G
Education
New Mexico Highlands University
Bachelor's degree, Elementary Education and Teaching
The University of New Mexico
REV Enterprises July 2011 - Present
REV Wireless July 2011 - September 2014
Cricket Wireless April 2006 - July 2011
g2m Wireless AT&T authorized dealer January 2003 - November 2005
Education
The University of Texas at San Antonio 2001 — 2005
Political Science
Cricket Wireless December 2014 - Present
Cricket Wireless September 2013 - December 2014
Cricket Communications June 2011 - September 2013
Cricket Communications January 2010 - July 2011
PassTime October 2007 - January 2010
Echostar Satellite LLC February 2006 - October 2007
CSG Systems August 2004 - February 2006
Skills
SQL, XML, Microsoft SQL Server, Unix, Oracle, Databases, SOA, Disaster Recovery, Software Engineering, Project Management, Agile Methodologies, SOAP, PL/SQL, Business Objects, T-SQL, Web Services
Education
University of Denver 2006 — 2009
Master's, Computer Information Systems
University of Colorado Boulder - Leeds School of Business 1999 — 2002
Bachelor's, Computer Information Systems
WRAP: Worldwide Responsible Accredited Production August 2015 - Present
Intus Windows May 2014 - August 2015
Cricket Wireless November 2010 - August 2011
J.C Penney November 2007 - July 2010
Skills
Stata, Economics, Microsoft Excel, Statistics, Economic Modeling, Econometrics, Marketing, Customer Service, Microsoft Word, PowerPoint, Sales
Education
University of Maryland College Park 2010 — 2013
Bachelor of Arts (BA), Economics
Cricket Wireless July 2013 - Present
Krispy Krunchy Foods, LLC May 2013 - June 2013
Getty Oil September 2012 - May 2013
Emirates NBD February 2008 - July 2012
2Thomas Cook Exchange January 2006 - February 2008
Xepa SP December 2004 - September 2005
Pfizer June 1999 - December 2003
Skills
Retail Banking, Sales Management, Risk Management, Music Industry, Sales, Branch Banking, Relationship Management, Team Management, Banking, Management, Operations Management, Credit, Trade Finance, Analysis, Loans, Vendor Management, Credit Analysis
Education
University of Missouri-Saint Louis 2009 — 2012
Banking and Finance, Risk Managment.
St' Anthonys Collage. 1985 — 1998
High School
Macy's November 2014 - Present
Cricket Wireless June 2013 - October 2014
State Farm Insurance February 2012 - May 2013
Security Service Federal Credit Union May 2011 - January 2012
VLC Solutions June 2009 - April 2011
Motorola Mobile Devices March 2003 - May 2009
Motorola August 1999 - March 2003
Bell Labs Lucent Technologies October 1996 - July 1999
Skills
Telecommunications, Android, Mobile Applications, Program Management, CDMA, Agile Methodologies, Scrum, Microsoft CRM, Software Development, PMP, Unix, Software Project..., Testing
Education
University of Central Florida
Master's degree, Computer Science
Cricket Wireless May 2015 - Present
AT&T Mobility June 2009 - Present
Macy's June 2007 - August 2007
Skills
Wireless, Sales Management, Customer Satisfaction, Customer Experience, Sales, LTE, Product Management, Team Leadership, Management, Mobile Devices, Training, Account Management, Customer Service, Direct Sales, Sales Operations, Solution Selling, Telecommunications
Education
University of Florida 2005 — 2009
Bachelor of Business Administration (BBA), Marketing
Universidad Autónoma de Guadalajara 2008 — 2008
International Business
Epsilon July 2015 - Present
Cricket Wireless January 2015 - Present
eSavingsClub.com October 2014 - Present
KeyBank May 2014 - August 2014
Cricket Wireless October 2013 - June 2014
Men's Wearhouse February 2013 - September 2013
Little Caesars September 2010 - February 2013
Perfect North Slopes December 2008 - March 2012
Skills
Teamwork, Self-driven, Accountability, Work Ethic, Team-oriented, Leadership, Analytical Reasoning, Oral & Written..., Customer Service, Ethical Decision Making, Customer Satisfaction, Sales, Customer Experience, Time Management, Business Analysis, Business Analytics, Business Intelligence, Process Flow, Process Modeling, Communication
Education
University of Cincinnati 2011 — 2015
Bachelor's Degree, Management Information Systems and Services, Senior
Charter Communications January 2015 - Present
CenturyLink June 2014 - December 2014
Cricket Wireless April 2013 - June 2014
Cricket Wireless April 2010 - April 2013
Diamond Design August 2009 - April 2010
Seedco April 2009 - July 2009
Trivantis April 2009 - June 2009
SimplexGrinnell October 2001 - June 2008
Skills
Business Analysis, Cross-functional Team..., Project Management, Software Development, Analysis, Management, Integration, CRM, Security, Visio, Salesforce.com, Vendor Management, Software Documentation, SDLC
Education
University of Colorado Denver
B.S, Computer Science and Engineering
KU Alumni Association January 2013 - Present
Metro Metals Northwest August 2012 - January 2013
Metro Metals Northwest September 2011 - August 2012
Metro Metals Northwest June 2011 - September 2011
Big Brothers Big Sisters February 2011 - May 2011
Bath and Body January 2009 - May 2011
University of Kansas Spirit Squad January 2008 - May 2011
Cricket Wireless January 2006 - August 2006
Skills
Team Oriented, Customer Satisfaction, Willingness to Learn, Community Development, Social Media Marketing, Team-oriented, Marketing, Sales, Social Media, Sponsorship, Sports, Customer Service, Event Management, Management, Public Relations, Retail
Education
University of Kansas 2006 — 2011
Bachelor, General Studies; Applied Behavioral Science
Lincoln High School 2002 — 2006
Cricket Wireless March 2014 - Present
Village Life Outreach Project May 2014 - August 2014
Men's Wearhouse July 2011 - May 2014
Skills
Leadership, International Relations, Teamwork, Critical Thinking, Data Entry, Goal Oriented, Microsoft Word, Communication Skills, Oracle, Inventory Management, Retail, Customer Service, Appointment Scheduling, Cash Handling Experience, Organization, Community Development, Social Networking, Training, Facebook, Communication, Research, Public Speaking, Social Media
Education
University of Cincinnati 2012 — 2016
Bachelor of Arts (BA), International Affairs
Cricket Wireless June 2014 - Present
Daze The Leader January 1998 - Present
Macy's October 2013 - July 2014
Skills
Audio Engineering, Music Production, Creative Writing, Sound, Hip-Hop, Customer Service, Film, Recording
Education
Bryant & Stratton College-Buffalo 2013 — 2014
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
State University of New York at Buffalo 2006 — 2008
Cricket Wireless January 2015 - Present
AT&T Mobility January 2012 - Present
AT&T October 2006 - January 2012
Skills
Telecommunications, Direct Sales, Wireless, Sales Operations, Solution Selling, Sales Management, Customer Retention, Sales, Account Management, Customer Satisfaction, Sales Process, Mobile Devices, Customer Experience, Unified Communications, Managed Services, Salesforce.com
Education
University of Nebraska-Lincoln 2003 — 2008
Bachelor's degree, Business Administration and Management, General
Cricket Wireless March 2015 - Present
Cricket Wireless August 2013 - Present
Sprint Various locations 2000 - 2013
CT ALLSTAR REAL ESTATE, LLC January 2007 - March 2011
Century 21 Access America 1991 - 2007
Skills
Selling, Real Estate, Recruiting, Sales Management, Sales, Management, Retail, Coaching, Customer Service, B2B, Sellers, Wireless, Customer Satisfaction, Contract Negotiation, Store Management, Merchandising, Solution Selling, Customer Retention, 4G, Account Management, Operations Management, Direct Sales, Telecommunications, Sales Process, Cross-functional Team..., Team Leadership, Sales Operations, Leadership, Team Building, Vendor Management, Referrals, P&L Management, Mobile Devices, Strategic Partnerships, CDMA, Customer Experience, Cellular Communications, Cold Calling, Product Marketing
Education
University of Hartford 1986 — 1991
Bachelors, Electronic Engineering Technology
Seven Counties Services April 2012 - Present
La Casita Center August 2011 - April 2012
South Jefferson Neighborhood Place August 2010 - April 2011
Self-Employed Nanny January 2009 - July 2010
Blackburn Domene September 2009 - October 2009
Sam Swope Honda World January 2007 - October 2009
Clark County Literacy Coalition September 2007 - May 2009
Cricket Wireless May 2006 - August 2006
Skills
Social Services, Customer Service, Community Outreach, Mental Health Counseling, Coaching, Child Development, Event Planning, Mental Health, Public Relations, PowerPoint, Spanish, Public Speaking, Research
Education
University of Louisville 2010 — 2012
Masters of Science, Social Work
Wittenberg University 2005 — 2009
BA, English, Spanish
University of Alicante 2008 — 2008
Spanish Immersion Program, Spanish Language and Culture
Cricket Wireless June 2013 - Present
Cricket Wireless September 2011 - June 2013
Cricket Communications September 2009 - March 2010
Cricket Wireless February 2008 - September 2009
Cricket Wireless March 2006 - February 2008
Cricket Wireless September 2005 - March 2006
Cricket Wireless May 2003 - September 2005
Cricket Wireless October 2002 - May 2003
Cricket Wireless March 2002 - October 2002
Cricket Wireless September 2001 - March 2002
Skills
Telecommunications, Cellular Communications, Wireless, Sales Management, Direct Sales, Marketing, Sales Operations, Strategic Partnerships, Mobile Devices, Sales, Management, Customer Satisfaction, Product Management, Product Marketing, Customer Experience, Strategy, Customer Retention, Vendor Management, Solution Selling, Account Management
Education
The Ohio State University
Aviation Management
Cricket Wireless 2010 - Present
Independent Consultant 2008 - 2010
Comcast March 1999 - October 2008
Objective Systems Integrators 1995 - 1999
IBM 1979 - 1994
Skills
TCP/IP, Perl, Telecommunications, Solaris, Operating Systems, Troubleshooting, Networking, Ethernet, Testing, SNMP, Red Hat Linux, VPN, PHP, Shell Scripting, Agile Methodologies, Databases, XML, Servers, Unix, Python, Java, SDLC, Linux, Programming, Splunk Admin, splunk
Education
University of Colorado Boulder
M.S., Telecommunications
University of Colorado Boulder
B.S., Business Administration
Cricket Wireless August 2014 - Present
AT&T Mobility May 1990 - Present
Skills
Product Development, Wireless, LTE, Telecommunications, IP, VoIP
Education
University of Central Florida - College of Business Administration 1988 — 1989
MBA, Masters of Business Administration with emphasis in finance and accounting
University of Central Florida 1983 — 1988
BSEE, Electrical Engineering
Cricket Wireless April 2014 - Present
AT&T July 2012 - April 2014
Aio Wireless July 2012 - March 2014
AT&T Mobility May 2000 - June 2012
AT&T Mobility May 2000 - June 2012
Skills
Wireless, Deferred Compensation, Sales Compensation, Sales Operations, Retail, Telecommunications, Sales Management, Salesforce.com, Direct Sales, Customer Experience, Selling, Managed Services, Sales Process, Customer Retention, Cold Calling, Strategic Partnerships, Sales
Education
The University of Kansas 1992 — 1993
MS Education, Athletics Administration
University of Kansas 1988 — 1993
Bachelor of Arts (B.A.), Political Science and Government
Cricket Wireless June 2015 - Present
Bank of America November 2014 - May 2015
AT&T April 2013 - October 2014
Subway October 2012 - March 2013
Hidalgo County, Texas January 2012 - January 2013
Stonewall Young Democrats January 2010 - January 2013
Microsoft April 2011 - October 2012
City of McAllen, TX August 2009 - June 2010
Skills
Social Media Marketing, Training, Grassroots Organizing, Politics
Education
The University of Texas at Austin 2015 — 2016
Real Estate and Brokerage
Cricket Wireless March 2015 - Present
AT&T October 2010 - Present
AT&T May 2008 - October 2010
BellSouth 2005 - May 2008
BellSouth 2001 - 2005
Equifax, Decision Solutions July 1998 - June 2001
Statistics Research Division April 1997 - June 1998
Skills
Predictive Modeling, SAS, Predictive Analytics, Analytics, Risk Management, Financial Risk, Credit Risk, Data Mining, Financial Analysis, Big Data, Financial Modeling, Forecasting, Business Intelligence, Segmentation, Credit, Statistical Modeling, Analysis, Portfolio Management, Data Analysis, Process Improvement, Business Analysis, Database Marketing, Business Analytics, Strategy, Credit Scoring, Cross-functional Team..., Business Process...
Education
The University of Georgia 1995 — 1997
MS, Statistics
University of South Alabama 1991 — 1995
BS, Statistics, Business
Ocean Springs High School
T-Mobile June 2013 - Present
Cricket Wireless July 2011 - June 2013
Saucedo Elementary School May 2010 - September 2010
horvath Reich Cdc. June 2009 - September 2009
Skills
Team Leadership, Microsoft Office, AutoCAD, Teamwork, Microsoft Word, Leadership, Customer Service, C++, Photoshop, Program Management, Access, Data Analysis, Sales, PowerPoint, Communication Skills, Secretarial Skills, Microsoft Excel, SolidWorks, Microsoft Exchange, Retail Sales, Administration, Office Administration, Product Development, Project Management, Technical Writing
Education
University of Illinois at Chicago 2009 — 2015
Mechanical Engineering
CenturyLink October 2014 - Present
Cricket Wireless January 2014 - September 2014
Cricket Wireless January 2012 - January 2014
Crispin Porter + Bogusky July 2010 - January 2012
Crispin Porter + Bogusky August 2008 - June 2010
phd August 2006 - August 2008
Starcom August 2005 - August 2006
Skills
Marketing Strategy, Strategy, Marketing, Market Research, Integrated Marketing, Media Strategy, Customer Insight, Mobile Marketing, New Media, Management, Advertising, Negotiation, Social Media Marketing, Digital Marketing, Online Advertising, Strategy Development, Strategic Communications, Competitive Analysis, Cross Functional..., Consumer Insights, Emerging Technologies, Close Attention to..., Marketing Communications, Social Media, Digital Media, Project Management, Creative Problem Solving, Collaborative Problem..., Mobile Media, Consumer Marketing, Email Marketing, Managing Agency..., Communication, Strategic Planning, Outdoor Advertising, Consumer Insight, Direct Marketing, Direct Mail, Media Planning, Direct Mail Campaigns, Team Leadership, Leadership, Problem Solving, Collaboration, Dynamic Environment, Work Independently with..., Dependable Team Player, Strategic Partnerships, Copywriting, Market Analysis
Education
University of Illinois at Urbana-Champaign 2003 — 2005
Bachelor of Science, Advertising & Media Studies
University of Houston 2000 — 2003
Comcast May 2015 - Present
Cricket Wireless January 2014 - Present
Cricket Wireless May 2012 - January 2014
Cricket Wireless April 2011 - May 2012
Cricket Wireless June 2008 - April 2011
Cricket Wireless May 2007 - June 2008
Creative Strategies Group May 2007 - August 2007
Skills
Net Promoter Certified, Telecommunications, Sales Operations, CDMA, Wireless, Vendor Management, Mobile Devices, Customer Retention, Cellular Communications, Customer Experience, VoIP, Call Centers, Product Management, Customer Satisfaction, Sales, Direct Sales
Education
University of Colorado Boulder 2003 — 2007
Architecture
Cricket Wireless April 2015 - Present
Alaska Communications April 2013 - March 2015
XIUS and TMNG July 2011 - January 2013
NSI 911 Inc January 2011 - January 2012
American Roaming Network April 2009 - July 2011
VeriSign August 2005 - April 2009
Public Service Cellular May 1999 - August 2005
Powertel January 1996 - May 1999
Pacific Monolithics 1994 - 1995
Wireless Broadcasting Systems of America 1991 - 1994
Skills
Roaming, Telecommunications, Wireless, CDMA, Product Management, Mobile Devices, SS7, VoIP, GSM, SMS, Mobile Commerce, Billing Systems, Telecommunications..., Agile Methodologies, scrum,, IP, Mobile Technology, Cloud Computing, Testing, Cross-functional Team..., VAS, Strategic Partnerships, Integration, Competitive Analysis, Cellular Communications, Business Development, Network Design, LTE, Managed Services, SaaS, Mobile Communications, SIP, 3G, Networking, Go-to-market Strategy, Vendor Management, Product Development, Unified Communications, Solutions Marketing, UMTS
Education
University of Maryland College Park 1982 — 1984
Cricket Wireless September 2015 - Present
AT&T April 2014 - September 2015
AT&T September 2007 - March 2014
Dekalb County Schools September 2003 - July 2007
Skills
Telecommunications, Managed Services, Solution Selling, Sales, Selling, Direct Sales, Professional Services, Customer Retention, Account Management, CRM, Sales Process, Customer Satisfaction, Call Centers, New Business Development, Wireless, Sales Operations, Unified Communications, VoIP, Salesforce.com, Marketing Strategy
Education
The University of Georgia 2001 — 2003
Bachelors of Education, Secondary Education and Teaching
Cricket Wireless October 2014 - Present
AT&T November 2011 - Present
AT&T June 2011 - November 2011
UGA HEROs February 2008 - December 2010
ISN Network May 2010 - August 2010
Skills
Analysis, Budgets, Business Development, CRM, Customer Service, Entrepreneurship, Fundraising, Investments, Leadership, Management, Marketing, Nonprofits, PowerPoint, Program Management, Research, Sales, Strategic Planning, Time Management
Education
University of Georgia - Terry College of Business 2007 — 2011
BBA, Finance
Daugherty Business Solutions 2015 - Present
Cricket Wireless 2010 - 2015
Verint-Systems 2006 - 2010
Verint-Systems 2004 - 2006
Microsource, Inc 2001 - 2004
COPIC Financial Services 1998 - 2000
Skills
Program Management, Integration, Business Process..., Project Management, PMP, IT Management, IT Service Management, Customer Service..., Strategic Planning, Business Process..., Budgets, Requirements Analysis, Software Development, Agile Methodologies, Solution Architecture, PMO, Management, Requirements Gathering, CRM, Service Delivery, Networking, Visio, Strategy, Leadership, Management Consulting, Information Technology, IT Strategy, Business Analysis, Troubleshooting, MS Project, Enterprise Software, Team Leadership, Telecommunications, Cloud Computing, Software Project..., Agile Project Management, Business Intelligence, Business Process, Human Resources, Process Improvement, Vendor Management, Enterprise Architecture, Project Portfolio..., Cross-functional Team..., Disaster Recovery, SaaS, Infrastructure, Product Management, Resource Management, SDLC
Education
University of Colorado at Denver
MBA
University of Colorado at Denver
Master of Information Systems
University of Iowa
Bachelor of Information Systems
Cricket Wireless January 2011 - Present
CORNERSTONE E&P COMPANY, LP January 2007 - December 2010
Wells Fargo Bank January 2005 - January 2007
Skills
Accounts Receivable, Credit, Accounting, Cash Management, Finance, Banking, Forecasting, Cash Flow, Payments, Financial Analysis, Risk Management, Treasury Management, Vendor Management, Financial Modeling, Treasury, Outlook, Microsoft Excel, Financial Statement..., Analysis, Accounts Payable, Budgets, Variance Analysis
Education
The University of Texas at Dallas - School of Management 2006 — 2009
MBA, International Business
UCSD 2003 — 2006
Bachelor of Science, History
Cricket Wireless February 2015 - Present
DHS, Oregon State February 2014 - September 2014
Endi Consulting Group September 2006 - September 2013
Puerto Rico Aqueduct and Sewer Authority February 2011 - January 2013
Puerto Rico Planning Board January 2009 - February 2011
WORO TV Channel 13 November 2006 - December 2008
Skills
Flexibility, Training, E-Learning, Marketing Strategy, Marketing Communications, Social Media Marketing, Advertising, Advertising Research, Digital TV, Video Production, Computer Proficiency, Mac OS X, Adobe Acrobat, Adobe Illustrator, High Organizational..., Time-Management Skills, Communication Skills, Ability to Identify..., Problem-Solving and..., Stress Management, Corporate Social..., Perseverance, Inquisitiveness, Sense of Humor, Awareness of Global..., Tolerance, Time Management, Budgets, Business Strategy, Spanish, Government, Illustrator, Market Planning, OS X, Organizational..., Project Planning, Public Speaking, Teamwork, Management, Strategic Planning, Strategy
Education
University of Phoenix 1998 — 2000
MBA, Marketing
Universidad del Sagrado Corazón 1990 — 1995
BA, Advertising
Colegio San Juan Bautista De La Salle 1987 — 1990
High School Diploma, General
Manheim December 2014 - Present
Mayasoft January 1998 - Present
Cricket Wireless October 2013 - November 2014
Verizon Wireless October 2011 - October 2013
T-Mobile September 2009 - September 2011
IHG July 2008 - August 2009
Manheim January 2006 - July 2008
Skills
Requirements Analysis, SDLC, Agile Methodologies, Business Analysis, Visio, Business Intelligence, SharePoint, MS Project, Business Process, Integration, SQL, User Acceptance Testing, Enterprise Software
Education
The University of Texas at San Antonio 1979 — 1984
BBA, Accounting, Finance & Busines Data Systems
MarketSource Inc. July 2015 - Present
Cricket Wireless January 2015 - July 2015
Dillards October 2013 - November 2014
Wireless Direct/ Sprint August 2012 - September 2013
Brentwood- Benson Music Publishing January 2010 - July 2012
MarketSource Inc. May 2006 - December 2009
Sprint May 2003 - May 2006
Skills
Fashion, Visual Merchandising, Merchandising, Apparel, Retail, Trend Analysis, Styling, Store Management, Trend, Photoshop, Adobe Creative Suite, Illustrator, Retail Sales, Graphic Design, InDesign, Sales, Customer Satisfaction, Sales Operations, Management, Direct Sales, Marketing, Training, Customer Service, Sales Management, Sales Process, Team Building, Leadership
Education
Union University
MetroPCS September 2014 - Present
Cricket Wireless March 2010 - December 2013
Skills
Telecommunications, Sales Management, Sales, Management, Customer Satisfaction, Mobile Devices, Sales Operations, Customer Service, Product Management, Account Management, Team Leadership, Team Building, Wireless, Retail, Customer Experience, Product Marketing, Leadership, Direct Sales, Inventory Management
Education
Triton College
Criminal Justice and Corrections
Cricket Wireless June 2012 - Present
ITW Plastic Packaging August 2011 - May 2012
Skills
Sales, Telecommunications, Wireless, Customer Service, Management, Sales Management, Mobile Devices, Account Management, Team Leadership, Direct Sales, Customer Satisfaction, Customer Retention, Customer Experience, Retail, Training, Team Building, Leadership, Sales Operations, Sales Process, Troubleshooting, Cellular Communications, B2B, Inventory Management, LTE, Forecasting
Education
University of Colorado Boulder 2009 — 2011
Business Administration and Management, General
T-Mobile January 2015 - Present
University of Baltimore August 2013 - April 2015
Cricket Wireless March 2014 - December 2014
7-Eleven December 2011 - March 2014
John Eager Howard Recreation Center June 2012 - August 2012
Skills
Computer Hardware, Computer Maintenance, Computer Security, Graphic Design, Visual Arts, Biology, Data Management, Online Gaming, Food Preparation, Sketching, Telephone Skills, Storytelling, Historical Research, Art History, World History, Acting, Cashiering, POS, Retail Sales, Store Operations, Loss Prevention, Friendly Personality, Computer Repair, Inventory, Money, Multi-line Phone, Always Punctual, Data Entry, Windows Vista, Dependable Team Player, Learning Quickly, Cash-handling, Digital Photography, Easily Adaptable, Energetic team player, Customer Support, Pay Close Attention to..., Internet Explorer, Microsoft Office, Retail, Customer Satisfaction, Sales, Merchandising
Education
University of Baltimore 2013 — 2017
Renaissance Academy 2010 — 2013
Cricket Wireless June 2014 - Present
CRICKET COMMUNICATIONS, INC September 2009 - March 2010
Cricket Communications May 2007 - December 2009
Cricket Communications March 2007 - May 2008
Cricket Communications October 2005 - February 2007
Cricket Communications August 2005 - October 2005
CREATIVE STRATEGIES GROUP June 2005 - August 2005
COLORADO LOTTERY/CREATIVE STRATEGIES GROUP January 2001 - January 2004
Skills
Customer Retention, Marketing Strategy, Marketing, Wireless, Retail, Budgets, Merchandising, Event Management, Promotions, Sales Operations, Account Management, Direct Sales, Strategic Planning, Sales, Customer Experience, Project Management, Training, Product Launch, Business Development, Leadership, Strategy, Mobile Devices, Business Strategy, P&L Management, Cross-functional Team..., CRM, Customer Satisfaction, Vendor Management, Product Management, Product Marketing, Management
Education
University of Colorado Boulder 2001 — 2005
BA, Communications
LPL Financial December 2012 - Present
Cricket Communications May 2004 - December 2012
Cricket Wireless August 2009 - October 2010
Cricket Wireless December 2005 - August 2009
Cricket Wireless April 2004 - December 2005
DRS September 2001 - April 2004
US Navy May 1995 - September 2001
Skills
TIBCO, EAI, Middleware, Java Enterprise Edition, Software Engineering, Java, ColdFusion, software development..., Software Development, ESB, Cross-functional Team..., Integration, SOA, Agile Methodologies, SDLC, Web Services, Enterprise Architecture, Enterprise Software, Program Management, Business Process, E-commerce, Data Warehousing, Wireless, SaaS, Scrum, Oracle
Education
The University of New Mexico 1990 — 1995
BS, Chemical Engineering
UCSD Extensions
Cricket Wireless September 2013 - Present
Skills
Customer Relations, Customer Service, Sales Process, Corporate Communications
Education
University of Houston 2013 — 2016
Bachelor's degree, Communication and Media Studies, Marketing, Sales, Senior
Cricket Wireless May 2013 - August 2013
Skills
Visual Basic, Microsoft Office, HTML, Customer Service, Teamwork, Microsoft Excel, Microsoft Word, Microsoft SQL Server, PowerPoint, Research, Communication, Technical Support
Education
The University of Texas at Austin 2013 — 2016
MIS, Information Technology
The University of Texas at Austin - Red McCombs School of Business
Wells Fargo Insurance Services August 2015 - Present
Assurant Health February 2014 - August 2015
Cricket Wireless July 2011 - February 2014
Target September 2006 - July 2011
Skills
Sales, Customer Retention, Direct Sales, Account Management, Insurance, Customer Service, Health Insurance, Sales Management, Call Centers, Training, Customer Satisfaction
Education
University of Mississippi 1998 — 2002
Bachelor of Consumer Science, Consumer Merchandising/Retailing Management
PrayWalker Law Firm January 2015 - April 2015
The Grand Rapids Renters Alliance - Tenant Law Projec January 2014 - January 2015
Mel Trotter Ministries August 2013 - January 2014
Legal Aid November 2013 - December 2013
Northeast Citizen Action Association - Pro bono Client June 2013 - December 2013
Twohey Maggini PLC February 2013 - April 2013
Menards April 2012 - November 2012
All American Drive Ins August 2008 - May 2011
AT&T October 2005 - August 2008
Cricket Wireless February 2003 - August 2005
Skills
Customer Service, Management, Sales, Negotiation, Strategic Planning, Sales Process, Team Leadership, Contract Negotiation, Research, Legal Research, Legal Writing, Nonprofits, Public Speaking, Contract Writing, Corporate Law, Limited Companies, Bankruptcy, Landlord/Tenant Issues
Education
Thomas M. Cooley Law School 2012 — 2015
Doctor of Law (JD), Business Transactions
Upper Iowa University 2005 — 2011
Bachelor of Science (B.S.), Finance and Financial Management Services, 3.87
Collinsville High School 1998 — 2001
High School Diploma
Cricket Wireless October 2011 - Present
Skills
Customer Retention, Customer Satisfaction, Direct Sales, Sales Management, Sales Operations, Customer Experience, Profit, Hiring, Leadership, Retail Sales, Telecommunications, Team Building, Account Management, Sales, Customer Service, Management, Marketing, Team Leadership, Retail, Sales Process, Wireless
Education
The University of Texas at Austin 1990 — 1992
Bachelor's degree, Restaurant/Food Services Management
The University of Texas at San Antonio 1988 — 1989
SAC 1987 — 1988
Cricket Wireless August 2014 - Present
The Retail Outsource May 2013 - July 2014
MarketStar May 2013 - May 2014
RadioShack Retail Services-Target Mobile April 2011 - April 2013
MarketStar October 2012 - January 2013
MarketStar April 2012 - July 2012
Revol Wireless June 2010 - January 2011
RadioShack February 2007 - January 2010
RadioShack April 2006 - February 2007
Skills
Sales, Retail, Training, Recruiting, Management, Wireless, Profit, Visual Merchandising, Interviews, Payroll, Mobile Devices, Telecommunications, Sales Management, Direct Sales, Cellular Communications, Microsoft Excel, Merchandising, Customer Retention, Product Marketing, Sales Operations, Leadership, Account Management, Customer Satisfaction, Customer Service, Team Building, Sales Process, Marketing, New Business Development, Team Leadership, Hiring, Inventory Management, Cold Calling, Employee Training, Store Management
Education
Cleveland State University, College of Arts and Sciences 2006 — 2008
Bachelor of Arts, Psychology
University of Kentucky 2002 — 2005
Psychology
Cricket Wireless July 2013 - Present
RAM Contracting August 2012 - June 2013
Univar September 1997 - August 2012
Information Technology April 1996 - August 1997
Skills
Business Intelligence..., ERP Oracle, Application Support, Business Objects, Crystal Reports 10.0, IBM Mainframe, EDI, Experienced Business..., DB2, SQL, SQL*Plus, Embedded SQL, Technical Support, Easytrieve, COBOL, COBOLII, ICETOOL, IBM Utilities, Customer Service, ETL, Oracle, JCL, CICS, Unix, Software Documentation, Stored Procedures, Testing, MVS, VSAM, Data Modeling, Systems Analysis, Data Warehousing, Database Design, Databases, Visio, Business Intelligence, T-SQL, SDLC, Microsoft SQL Server, PL/SQL, Access, Datastage, Unix Shell Scripting, BMC Remedy, ERP, Business Analysis, Requirements Analysis, VB.NET, Salesforce.com
Education
University of North Alabama 1990 — 1995
Bachelor of Science (B.S.), Computer and Information Sciences and Support Services
El Pomar Foundation July 2015 - Present
University of Denver, Volunteers in Partnership June 2011 - June 2015
University of Denver Undergraduate Admission July 2013 - May 2015
Target June 2014 - August 2014
Cricket Wireless April 2012 - September 2013
Colorado Vote Mob Campaign August 2012 - November 2012
Denver Open Media July 2011 - September 2011
Skills
Microsoft Office, Sales, Event Planning, Student Leadership, Public Speaking, PowerPoint, Microsoft Excel, Microsoft Word, Community Outreach, Customer Service, Event Management, Facebook, Fundraising, Higher Education, Leadership, Leadership Development, Marketing, Nonprofits, Social Media, Social Media Marketing, Social Networking, Teamwork, Data Analysis, Data Entry, Market Research, Research, Student Development, Team Leadership, Time Management, Training
Education
University of Denver 2011 — 2015
Bachelor of Business Administration (B.B.A.), Business Management, Marketing, and Communications, Senior
Ellucian November 2010 - Present
Quantum I.T January 2009 - September 2010
Cricket Wireless April 2006 - January 2009
ADEX Corporation May 2004 - June 2006
Nortel Networks November 2000 - June 2003
Baylor College of Medicine January 2000 - October 2000
Skills
Networking, Troubleshooting, Wireless Networking, Cisco Wireless, Cisco Technologies, Firewalls, VPN, Network Design, OSPF, Network Security, Management, Leadership, Team Leadership, Program Management, VMware, VoIP, ASA, Fortinet, Cisco IOS, CCNP Certified, CCNA, Active Directory, EIGRP, VLAN, Cisco Nexus, Information Technology
Education
University of Houston 1999 — 2005
Bachelor's degree, Computer Engineering
Apple July 2014 - Present
Cricket Wireless September 2013 - July 2014
NKC of America, Inc. August 2011 - March 2013
NKC of America, Inc. June 2011 - August 2011
Domino's Pizza June 2009 - August 2011
mydjsobad 2008 - 2011
Skills
Japanese to English..., Foreign Languages, Interpreting, Translation, International Business, Data Entry, Microsoft Office, Outlook, Customer Satisfaction, Photoshop, Mac, PC, Photography, Google+, Android, iOS, Logistics, Video Editing, Video Blogging, Social Networking, Music, Singing, FL Studio, Quick & Eager Learner, Great Personality, Drive for Success, Eye for Details, OS X, Troubleshooting, Customer Service, Microsoft Excel, Microsoft Word, Social Media, Sales, Management, Customer Experience, Retail, Time Management
Education
The University of Memphis 2005 — 2008
Cricket Wireless March 2010 - Present
Skills
Oracle, Business Intelligence, Crystal Reports, Microsoft SQL Server, Cognos, Business Objects Data..., Business Objects, Web Intelligence, Oracle Warehouse Builder, ASP.NET, C++, C#, Team Leadership, Agile Methodologies, Database Design, DB2, Informatica, SQL, Databases, EDW, ITIL Certified, Data Warehousing, PL/SQL, OBIEE, Business Intelligence..., .NET, SDLC, Requirements Analysis, Business Analysis, Software Project...
Education
Peoplecert 2013 — 2013
ITIL Foundation Certificate in IT Service Management
The Institute of Chartered Accountants of India 1992 — 1996
A.C.A.
University of Mumbai 1992 — 1995
Bachelor of Commerce (B.Com.)
Sylvan Prometric Center
Samsung Electronics America April 2014 - Present
T-Mobile May 2012 - April 2014
Wireless Advocates April 2012 - May 2012
MarketSource Inc. January 2012 - April 2012
Cricket Wireless December 2010 - January 2012
Cricket Wireless August 2008 - December 2010
North Georgia Cellular September 2003 - May 2008
Skills
Sales, Wireless, Management, Sales Management
Education
University of Alabama at Birmingham 2014 — 2016
Bachelor's degree, Business, Management, Marketing, and Related Support Services
University of Phoenix 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Cricket Wireless October 2013 - Present
Revol Wireless June 2012 - October 2013
Sprint March 2005 - June 2012
Skills
Retail, Training, Recruiting, Coaching, Wireless, Profit, Account Management, Customer Experience, Customer Retention, Customer Satisfaction, Direct Sales, Employee Training, Sales, Sales Management, Sales Process, Team Leadership, Telecommunications
Education
The Ohio State University 2002 — 2004
AT&T May 2015 - Present
AT&T 2012 - Present
Cricket Wireless October 2009 - October 2012
RadioShack October 2004 - October 2009
Skills
Wireless, VoIP, Telecommunications, Team Leadership, Solution Selling, Mobile Devices, Managed Services, Direct Sales, Call Centers, Customer Experience, Sales, Customer Retention, Networking, GSM, Account Management, Unified Communications, Cellular Communications, Customer Satisfaction, Sales Operations, Leadership, Mobile Communications, Customer Service, Retail, Management, Marketing, LTE, Broadband, Program Management, Sales Management
Education
University of Illinois at Chicago 2011 — 2014
Psychology, Latin American Studies
Custom Designs & Innovations March 2015 - Present
Hufco Inc February 2015 - Present
PISC, International Inc. July 2013 - February 2015
Cricket Wireless March 2010 - May 2013
Office Max March 2008 - March 2010
Skills
Sales Process, Accounting, Management, Sales, Forecasting, Tax, Business Planning, Finance, Budgets, Pricing, Business Development, Business Strategy, Account Management, Negotiation, Contract Negotiation, New Business Development, Strategy, Team Leadership, Team Management, Customer Service, Microsoft Excel, Microsoft Office, Training, Microsoft Word
Education
Sam Houston State University 2012 — 2016
Bachelor's Degree, Business Administration and Management, General
The University of Texas at San Antonio 2009 — 2011
Pre-Dentistry Studies
Verizon Wireless February 2015 - Present
UpHill Travel January 2015 - Present
Verizon Wireless August 2014 - February 2015
HSBC July 2012 - July 2014
Cricket Wireless January 2009 - April 2011
U.S. Cellular October 2006 - January 2009
Skills
Customer Service, Sales, Retail, Leadership, Customer Retention, Customer Experience, Call Centers, Retail Sales, Training, Store Management, Merchandising, Store Operations, Cashiering, Inventory Control, Driving Results, Customer Satisfaction, Strategy, Business Process, Telecommunications, Team Leadership, Credit Cards, Mortgage Lending, Direct Sales, Team Building, Management, Time Management, Strategic Planning, Wireless, Coaching, Troubleshooting, Employee Training, Inventory Management, Supervisory Skills, ACSS, Public Speaking, Microsoft Office, Sales Operations, Sales Management, Sales Process, Cold Calling
Education
Trinity Christian College 2013 — 2016
Bachelor of Business Administration (B.B.A.)
AT&T June 2014 - Present
Cricket Wireless February 2008 - May 2014
Cricket Wireless July 2006 - January 2008
Qwest February 2004 - June 2006
Level 3 Communications March 2002 - November 2003
Yipes Enterprise Services April 2000 - November 2001
Skills
eCommerce Performance..., Operational Tactics..., Online Usability Design, IT/Systems Project..., Vendor Partnership..., ROI Owner, Budget Accountability, Team Empowerment, Problem Analysis and..., ERP Operational..., Large Team Leadership, Business Strategy..., CRM Implementation..., Product P&L and..., Business Process..., Customer Experience..., Sales and Service..., Technical Project..., Project Delivery and..., Personnel Development, Product Development, Account Management, Product Management, Vendor Management, Business Strategy, E-commerce, Project Management, Cross-functional Team..., Leadership, Product Lifecycle..., User Experience, Strategic Planning, Product Launch, Mobile Devices, Strategy, CRM, Customer Retention, Personal Development, Business Analysis, Telecommunications, Accountability, Budgets, Supply Chain, Performance Management, Sales, Wireless, Program Management, Management, Team Leadership, Process Improvement
Education
University of Chicago 1988 — 1991
Masters, Business Administration
University of Michigan 1980 — 1984
BS, Mechanical Engineering
Cricket Wireless August 2012 - Present
Cricket Wireless March 2011 - August 2012
Cricket Wireless August 2008 - March 2011
Skills
Wireless, Sales Management, Account Management, Telecommunications, Direct Sales, Channel, Product Management, Solution Selling, Strategic Partnerships, Sales Operations, LTE, Business Development, Cross-functional Team..., Product Marketing, Mobile Devices, CRM, Management, Start-ups, Vendor Management, P&L Management, Forecasting, Training, Product Launch, Leadership, Customer Satisfaction, Strategy, Product Development, Pricing, Marketing, Sales, Retail, Salesforce.com, Sales Process, B2B, Competitive Analysis, Channel Partners, Go-to-market Strategy, Broadband, Cellular Communications, Selling, Call Centers, Managed Services, Entrepreneurship, VoIP, 4G
Education
University of Denver - Daniels College of Business 2011 — 2013
Executive MBA, Business Administration and Management, General
University of Colorado Boulder 1990 — 1994
Bachelor of Arts (B.A.), International Relations and Affairs
Cricket Wireless November 2014 - Present
Winn-Dixie May 2012 - Present
Target December 2009 - April 2012
Skills
Microsoft Office, Customer Service, Social Media, PowerPoint, Public Speaking, Microsoft Word, Event Planning, Microsoft Excel, Leadership, Research
Education
University of Alabama 2008 — 2014
Bachelor of Science (BS), Business/Commerce, General with specialization in Consumer Marketing
Cricket Wireless September 2014 - Present
AWCC October 2012 - September 2014
Verizon Wireless January 2009 - December 2011
Alltel Wireless June 2005 - December 2008
Skills
Business Analysis, Wireless, Integration, Requirements Analysis, Analysis, Telecommunications, Team Management, Testing, Business Process, Business Intelligence
Education
University of Arkansas at Little Rock 2010 — 2011
Bachelor’s Degree, History
Cricket Wireless June 2014 - Present
William H. Newton, III, P.A. September 2013 - December 2013
Apple Inc March 2012 - December 2012
Yard House June 2012 - October 2012
Sunsation May 2011 - August 2011
Aerie October 2009 - February 2010
Pump It Up January 2009 - December 2009
Skills
Mac, Windows, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, MacBook Pro, MacBook, iCloud, Mac OS X, iOS development, iPad, iPod Touch, iPod, iPhoto, iMovie, PowerPoint, Social Media, Product Marketing, Facebook, Twitter, Instagram, Marketing, Corporate Law, Public Speaking, Teamwork, Team Management, Event Planning, Event Management, Sales, Educational Technology, Educational Programs, Pinterest, Social Networking, OS X
Education
University of Miami 2010 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, Buisness Law
Colts Neck High School 2006 — 2010
High School Diploma, Law and Public Service Learning Center
Cricket Wireless October 2014 - Present
Cricket Wireless November 2010 - October 2014
Cricket Wireless February 2009 - October 2010
Compass Wireless Communications January 2008 - February 2009
Sprint October 2004 - August 2007
Skills
Word, Excel, Retail, Team Leadership, Inventory Management, Microsoft Office, Outlook, PowerPoint, Customer Relations, Customer Service, Hiring, Customer Satisfaction, Sales Management, Scheduling, Problem Solving, Coaching, Billing, Promotions, Recruiting, Team Building, Customer Retention, Microsoft Excel, Leadership, Sales, Management
Education
University of Baltimore 2010 — 2014
MBA
Towson University 2004 — 2007
Bachelor of Science, Exercise Science, 3.01
Hajoca Corporation July 2015 - Present
Cricket Communications July 2013 - July 2015
Cricket Wireless February 2012 - June 2013
General Cable August 2012 - December 2012
Crown Heating & Cooling December 2011 - January 2012
HP Products June 2011 - September 2011
Skills
Sales Management, Microsoft Excel, Microsoft Office, Sales, Team Leadership, Windows, PowerPoint, Time Management, Leadership, Microsoft Word, Teamwork, Public Speaking, Social Networking, Customer Service, Organizational Skills, Social Media, Facebook
Education
University of Cincinnati 2010 — 2015
BS, Operations Management and Supervision, 3.5
Massillon Jackson high School 2006 — 2010
Cricket Wireless May 2015 - Present
AT & T May 2014 - May 2015
AT&T Mobility September 2010 - May 2014
Skills
Account Management, Cellular Communications, Customer Experience, Customer Retention, Customer Satisfaction, Direct Sales, LTE, Managed Services, Management, Mobile Devices, Quotas, Sales Operations, Sales, Solution Selling, Telecommunications, Wireless, Sales Process, Sales Management, Product Management, Team Building, Leadership, Customer Service, Team Leadership
Education
The University of Texas at El Paso 2013 — 2016
Bachelor's degree, Multi-/Interdisciplinary Studies, General
Tyler Junior College 2000 — 2002
Associate's degree, Business Administration and Management, General
Cricket Wireless September 2014 - Present
Skills
Technical Writing, Collaborative Problem..., Telecommunications, Basic HTML, Interview Skills, Report Writing, Text Editing, Retail Sales, Sales Process, Customer Service, Teamwork, Public Speaking, Call Centers, Cellular Communications, Unified Communications, VoIP, Wireless
Education
University of Alabama at Birmingham 2001 — 2006
Bachelor's Degree, English
Cricket Wireless July 2015 - Present
AT&T July 2010 - Present
Education
The University of Texas at Austin 2006 — 2010
Bachelor of Science (B.S.), Public Relations
The University of Texas at Austin 2006 — 2010
Certificate, Business Foundations
Kineticom June 2015 - June 2015
WorldLink June 2013 - July 2014
Kineticom November 2012 - June 2013
CenturyLink September 2010 - May 2012
Verizon June 2006 - September 2009
Cricket Wireless July 2001 - March 2006
Alamon Telco May 1998 - July 2001
Skills
Routers, Troubleshooting, TCP/IP, Wireless Networking, Cisco Technologies, CDMA, LTE, Telecommunications, Central Office..., Equipment Installation, Field Installation, Switches, Wireless, Microwave, Network Administration, VoIP, Computer Network..., Fiber Optics, Optical Fiber, Cellular Communications, Networking, T1, Software Installation, Cabling, Testing, 3G, GSM, UMTS
Education
University of Montana 1982 — 1982
None, Accounting
Frenchtown High School 1974 — 1982
Diploma, General Studies
Cricket Wireless August 2014 - Present
Cricket Communications January 2014 - August 2014
Cricket Communications July 2010 - January 2014
Netpique June 2009 - January 2010
Golf Galaxy February 2008 - March 2009
Skills
Marketing, Event Planning, Marketing Strategy, Marketing Communications, Sales, Event Management, Strategy, Account Management, Customer Retention, Cross-functional Team..., Marketing Budget..., Sponsorship Activation, Radio Advertising, Sales Operations, Leadership, Strategic Negotiations, Digital Marketing, Mobile Devices, Advertising, Telecommunications, Product Marketing, Strategic Partnerships, Retail, Field Marketing, Wireless, Direct Sales, Customer Experience, Solution Selling, Budgets, Traditional Media, Salesforce.com, Sponsorship, Negotiation, Merchandising, Marketing Management, Pricing Strategy, Sales Promotion, Strategic Planning
Education
University of Maryland College Park
BA, Economics
Western Union October 2014 - Present
Cricket Wireless April 2010 - October 2014
RxPro Health/AMN Healthcare 2008 - January 2010
AMN Healthcare 2008 - January 2010
Pfizer Pharmaceuticals (Contractor) 2008 - 2008
Westaff 2006 - 2008
Adecco Staffing, USA 2006 - 2006
Drury Inns and Suites November 1993 - May 2005
Skills
Talent Acquisition, College Recruiting, Employee Relations, Sourcing, Behavioral Interviewing, Applicant Tracking..., Recruiting, Human Resources, Contract Recruitment, Talent Management, Technical Recruiting, Internet Recruiting, Permanent Placement, Strategic Planning, Temporary Placement, Benefits Negotiation, Process Improvement, Hiring, Sales, Leadership, Onboarding, Temporary Staffing, Workforce Planning, Account Management, Taleo, Payroll
Education
University of Missouri-Saint Louis 1990 — 1992
Marketing Studies
The University of Kansas 1987 — 1989
Marketing Studies
Cricket Wireless January 2013 - Present
Cricket Communications March 2009 - January 2013
Cricket Wireless August 2006 - March 2009
Primerica February 2006 - February 2009
Manpower March 2006 - November 2006
Logan Fontenelle Middle School, Bellevue Public School District August 2005 - February 2006
Red Oak Community School District August 2003 - May 2005
Skills
Project Management, Telecommunications, Sales Operations, Leadership, Cross-functional Team..., Process Improvement, Training, Customer Service, Troubleshooting, Mobile Devices, Management, Wireless, Reports, Microsoft Office, Team Leadership, Customer Retention, Customer Experience, Customer Satisfaction
Education
University of Nebraska-Lincoln 1998 — 2003
Bachelor of Science, Middle Level Education
Cricket Wireless October 2014 - Present
Cricket Wireless November 2012 - October 2014
AT&T March 2010 - November 2012
Fastenal September 2008 - March 2010
Skills
Project Management, Sales Management, Sales, Microsoft Office, Retail Sales, Business Development, Recruiting, Wireless, Account Management, Strategy, Sales Operations, Telecommunications, Sales Process, Customer Retention, Solution Selling, Mobile Devices, Strategic Partnerships, Direct Sales, Customer Experience
Education
University of Florida 2005 — 2009
Bachelor of Arts (B.A.), History
Dish Network December 2014 - August 2015
Gunther Douglas July 2014 - December 2014
Cricket Wireless June 2013 - July 2014
Cricket Communications May 2012 - June 2013
ULA - United Launch Alliance - Lockheed Martin & Boeing December 2006 - October 2011
Boeing January 1995 - December 2006
Skills
Excel, Word, PowerPoint, Cognos ReportNet, SAP, Access, Deltek, Planning, Budgeting, Forecasting, Problem Solving, Financial Reporting, Outlook, Cost, Cost Accounting, Analysis, Project Planning, Budgets, Microsoft Excel, Microsoft Word, Financial Analysis, Business Process..., Process Improvement, Supply Chain, Accounting, Cross-functional Team..., Management
Education
University of Redlands 1997 — 2000
BS, Information Systems
University of California, Irvine 2002 — 2004
Certificate, Business Intelligence and Data Warehousing
California Paramedical and Technical College 1987 — 1988
Technical Certificate, Medical Transcription
Randstad Technologies US September 2015 - Present
Tech USA June 2015 - September 2015
Aerotek January 2014 - June 2015
Ashley Furniture January 2013 - July 2014
Ashley Furniture February 2011 - January 2013
Cricket Wireless August 2009 - February 2011
Aimrec Enterprises, LLC May 2007 - August 2010
Career Center at CCBC January 2007 - May 2008
Skills
Management, Sales, Business Development, Customer Service, Internet Recruiting, Recruiting, Networking, Applicant Tracking..., Contract Recruitment, Technical Recruiting, Engineering, Access, PowerPoint, Microsoft Excel, Administration, Microsoft Word, PeopleSoft, Organization, Direct Placement, Temporary Placement, enginee, Construction Management, Architecture, Customer Support, Mechanical Engineering, Sales Commissions, Project, Outlook, Sales force, Excel, Compliance, Policy, Microsoft Office, Sales Operations, RWS, E-Screen, Multilingual, Finance, Digital Equipment, PLMS, Front Office, Schedules, InfoPath, Call Processing, Electrical Engineering, Relationship Building, Marketing, Leadership, Training, Analysis
Education
University of Maryland Baltimore County
Bachelor's Degree, Major in political science; Minor in legal policy, international relations and sociology
Convercent September 2014 - Present
Troppus Software, an EchoStar Corporation March 2014 - September 2014
Chipotle Mexican Grill April 2013 - March 2014
Experian April 2012 - April 2013
Integrated Asset Services February 2012 - April 2012
Canoe Ventures, LLC October 2010 - February 2012
Cricket Wireless November 2008 - October 2010
Recondo Technology October 2007 - November 2008
ChannelAdvisor November 2005 - October 2007
kgb (formerly InfoNXX, Inc ) June 2001 - November 2005
Skills
PostgreSQL, Database Development, Data Warehouse..., SQL, Databases, Database Design, Microsoft SQL Server, XML, Oracle, Perl, Agile Methodologies, T-SQL, SSRS, Windows, SSIS, Business Intelligence, ETL, Linux, Database Administration, Scrum, High Availability, Unix, SDLC, Software Development, Web Services, C#, Solaris, Data Warehousing, Quality Assurance, PL/SQL, SQL Tuning, Visual Studio, Performance Tuning, SOA
Education
The University of Connecticut 1985 — 1990
Bachelor of Arts, Mathematics
Cricket Wireless 2011 - Present
Cricket Wireless 2008 - 2011
Sprint June 2004 - October 2008
Skills
Leadership, Management, Wireless, Channel, Sales Operations, Direct Sales, Marketing Strategy, Telecommunications, Sales, Solution Selling
Education
University of Maryland - Robert H. Smith School of Business 2000 — 2003
Master of Business Administration (MBA), Finance
University of Maryland College Park
Bachelor of Science (BS), Marketing
Cricket Wireless May 2014 - Present
Aio Wireless November 2013 - May 2014
Hirthler & Partners January 2013 - November 2013
Cámara de Turismo de Mal Pais-Santa Teresa January 2010 - December 2012
Poetique Couture, Inc July 2007 - July 2009
Beehive Co-op January 2008 - June 2009
Rathbun's September 2006 - September 2007
Aimee G February 2006 - July 2006
Skills
Copywriting, Spanish, Lesson Planning, Classroom Management, Event Management, Tutoring, Curriculum Design, Curriculum Development, Community Outreach, Training, Marketing, English, Editing, ESL, Content Management, Content Strategy, Teaching, Teachers, UX, User Experience, Social Media, Writing, Strategy, Digital Media, Public Speaking
Education
Institute for American Universities 1999 — 2000
International Relations and Affairs; French
The University of Georgia 1997 — 2004
Art, Ceramics, Art Education, French
Costa Rica TEFL 2009 — 2009
TEFL Certificate, Teaching English as a Foreign Language
Hewlett-Packard February 2012 - Present
Cricket Wireless February 2000 - June 2011
Skills
Management, Channel Partners, Sales, Direct Sales, Account Management, Sales Operations, Sales Management, Solution Selling, Sales Process, Wireless, IT Operations, IT Strategy, IT Service Management, Contract Management, Coaching, Operations Management
Education
St. Pius X High School
The University of New Mexico
Associate's degree, General Studies
University of Phoenix
Bachelor of Business Administration (BBA), Business Administration and Management, Certification in Project Management
JDL August 2014 - Present
Addicted to Phones February 2007 - Present
Coldwell Banker Residential Brokerage October 2005 - April 2010
Cricket Wireless February 2007 - March 2007
Skills
Sales, Management, Real Estate, Microsoft Office, Referrals, Leadership, Foreclosures, Listings, Microsoft Excel, E-commerce
Education
University of California, San Diego 2002 — 2004
chien-ta elementary
irmo
Cricket Wireless September 2012 - Present
AT&T December 2008 - August 2012
ClearThink, Inc December 2007 - December 2008
Capgemini March 2007 - November 2007
AT&T / BellSouth June 2006 - February 2007
Accenture 2002 - 2006
BellSouth November 1997 - December 2001
Alltel 1996 - 1997
Syntellect, Inc (Telecorp Systems) 1992 - 1996
Education
University of Mumbai
B.S
University of Tennessee
M.S
Cricket Wireless August 2014 - Present
Cricket Communications April 2013 - August 2014
Cricket Communications January 2013 - April 2013
Cricket Communications September 2010 - December 2012
Cricket Communications February 2008 - September 2010
Mohave Wireless June 2005 - February 2008
CenturyTel 1998 - 2001
Palmer Wireless / CellularOne 1995 - 1997
Horizon Wireless / CellularOne of N.E. GA 1994 - 1996
Celutel / CellularOne Jackson, MS 1991 - 1994
Skills
Wireless, Customer Retention, Telecommunications, Sales Operations, Sales Management, Direct Sales, Cross-functional Team..., Customer Satisfaction, Customer Experience, Strategic Partnerships, Solution Selling, New Business Development, Call Center, Management, Product Management, Channel, Product Marketing, Account Management, Sales, B2B, Start-ups, Team Building, Contract Negotiation, Forecasting, Sales Process, Business Development, Team Leadership, Executive Management, P&L Management, Cellular Communications, Competitive Analysis, Vendor Management, Go-to-market Strategy, Leadership, Strategy, Mobile Devices, Retail, CRM, Marketing, Selling, Channel Partners, Managed Services, Customer Service
Education
University of Southern Mississippi 1988 — 1991
Pearl High School
Cricket Wireless June 2012 - Present
Cricket Communications, Inc. March 2009 - June 2012
Cricket Communications, Inc. May 2006 - March 2009
Skills
Sales Operations, Wireless, Telecommunications, Cross-functional Team..., Mobile Devices, Process Improvement, Management, Customer Satisfaction, P&L Management, Sales, Vendor Management, Strategy, Leadership, Channel, Team Building, Training, Business Development, Sales Management, Product Management, Customer Retention, Account Management, Supply Chain Management, Retail, Strategic Partnerships, Solution Selling, Contract Management, Start-ups, Human Resources, Salesforce.com, Product Marketing, Customer Experience, Supply Chain, Strategic Planning, Budgets, Integration, Logistics, Team Leadership, Direct Sales, Forecasting, Call Centers, Contract Negotiation, Business Process, Operations Management, Competitive Analysis, Sales Process, Business Process..., Program Management, Business Strategy, B2B, Business Planning
Education
University of San Diego 2003 — 2004
LL.M, Taxation
Thomas Jefferson School of Law 2000 — 2003
JD, Law
Spertus College 1991 — 1992
Master of Science, Human Services Administration
Western Illinois University 1981 — 1985
Bachelor of Business, Administrative Office Management
AT&T June 2015 - Present
Cricket Wireless April 2013 - May 2015
Gold's Gym 2007 - 2015
AT&T September 2011 - April 2013
Axis/Weber Shandwick October 2007 - September 2011
Burson-Marsteller 2005 - 2007
Skills
Media Relations, Public Relations, International Relations, Press Releases, Corporate Communications, Spokesperson, Multicultural Marketing, Crisis and Issues..., Campaigns, Crisis Communications, Event Management, Public Affairs, Blogging, Community Development, Internal Communications, Marketing Communications, Integrated Marketing, Crisis Management, Speech Writing, Reputation Management, New Media, Grassroots Organizing, Strategic Communications, Spanish, Message Development
Education
University of Miami 2002 — 2006
BSC, Communications, PR, Political Science
AT&T August 2015 - Present
Cricket Wireless September 2013 - August 2015
Huawei Technologies 2010 - 2013
Fujitsu Network Communications 2008 - 2009
Tektronix 2006 - 2007
Binatone Broadband 2002 - 2004
Cisco 1999 - 2001
NEC America 1989 - 1998
Skills
Wireless, Product Management, Mobile Devices, Core Network, LTE, Integration, Telecommunications, UMTS, VoIP, SDH, GSM, IP, Network Design, Switches, DWDM
Education
The University of Texas at Dallas
MS, Computer Science
Cricket Wireless May 2015 - Present
AT&T May 2015 - Present
AT&T Mobility November 1999 - Present
Cingular Wireless (Now the new AT&T) April 2011 - April 2015
Skills
Vendor Management, VoIP, SDLC, Program Management, Data Center, Integration, Enterprise Architecture, Cross-functional Team..., Visio, PMO, Process Improvement, Unix, Cloud Computing, Project Management, Telecommunications, PMP, Wireless, Team Building, Business Analysis, SharePoint, Mobile Devices, Management, Software Project..., IT Strategy, Team Leadership, Business Intelligence, Requirements Analysis, Project Portfolio..., Product Management, Enterprise Software, SaaS, Business Process, IT Management
Education
Keller Graduate School of Business 1997 — 1999
MBA, Project Management & Telecommunications
Keller Graduate School of Management
Master of Business Administration (MBA), Telecommunications Management/Project Management
The Ohio State University Fisher College of Business
BSBA, Marketing
Cricket Wireless January 2012 - Present
Maurice Sporting Goods April 2009 - January 2012
Target Corporation June 2007 - April 2009
Target January 2005 - June 2007
Sarcom, Inc August 2003 - January 2005
Skills
Forecasting, Inventory Management, Process Improvement, Vendor Management, Supply Chain Management, Inventory Control, Retail, Merchandising, Pricing, Inventory Analysis, P&L Management, Demand Planning, Analytics, CPFR, Demand Forecasting, Strategy, Expense Control, Retail Industry, Data Mining, S&OP implementation, Vendor Managed Inventory, Supply Chain, Management, Logistics, Merchandise Planning, CPIM, APICS Member
Education
University of Colorado at Boulder - Leeds School of Business 1998 — 2002
Bachelor of Science, Finance
Cricket Wireless July 2013 - Present
TractManager March 2013 - May 2013
T-Mobile July 2010 - August 2012
T-Mobile October 2007 - July 2010
Casual Male Retail Group February 2003 - August 2006
Skills
Wireless, Solution Selling, Direct Sales, Telecommunications, Quotas, Account Management, Sales Process, Sales Operations, Customer Retention, Customer Experience, Selling, Sales, Management, Customer Satisfaction, Sales Management, Training, Business Planning, P&L, Retail
Education
University of Phoenix 2010 — 2011
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
The University of Tennessee at Chattanooga 1997 — 2002
Bachelor of Science (BS), Criminal Justice/Law Enforcement Administration
Cricket Wireless September 2014 - Present
CNN 2005 - April 2014
CNN November 1999 - January 2006
CNN November 1997 - November 1999
CNN April 1996 - November 1997
Skills
Broadcast, Video Production, Broadcast Journalism, Media Production, Field Producing, Video Editing, Television, Journalism, Breaking News, Post Production, Media Relations, Broadcast Television, Producing, Avid Media Composer, Final Cut Pro, Film, Live Events, Videography, Storytelling, Video, Film Production, Non-linear Editing, New Media, Avid, Digital Media, Documentaries, Editorial, Multimedia, HD Video, Final Cut Studio, Camera, ENPS, Editing, Radio, Field Production
Education
University of Florida 1992 — 1994
Bachelor of Science (B.S.), Telecommunications
University of South Florida 1990 — 1992
Cricket Wireless June 2013 - Present
Milner, Inc. January 2013 - July 2013
Ricoh Americas Corporation November 2011 - December 2012
Cbeyond June 2010 - September 2010
Ethicon April 2009 - April 2010
Schnabel Engineering June 2001 - January 2009
Capunet 1999 - 2001
Min Washington August 1997 - December 1999
Skills
Operating Systems, TCP/IP, DHCP, DNS, T1, MS Office Suite, VPN, Troubleshooting, Network Administration, Windows, Hardware, Workstations, Firewalls, Routers, XP, Sonicwall, Network Security, Networking, LAN-WAN, Security, Microsoft Office, Cisco Technologies, VoIP, Antivirus, Technical Support, Microsoft Exchange, SharePoint, LAN/WAN, NetBIOS, Access Control, Windows 7, Windows Server, IP Cameras, Storage Area Networks, Active Directory, Group Policy, Wireless Networking, Windows XP, Software Installation, Help Desk Support, Routing
Education
Trinity University 1989 — 1991
Associate of Arts (AA), Communications
Cricket Wireless September 2013 - Present
AT&T Mobility January 2004 - June 2009
Cingular Wireless January 2003 - January 2004
Cingular Wireless May 2001 - January 2003
Cingular Wireless May 2000 - May 2001
DFS Group Limited February 1990 - May 2000
Skills
Team Building, Account Management, Customer Service, Customer Relations, Sales Management, Telecommunications, Wireless, Sales Process, Retail, Sales, Sales Operations, Call Centers, Strategy, Training, Marketing Strategy, Leadership, Management, Strategic Planning, Merchandising, Customer Retention, Direct Sales, B2B, Mobile Devices, Solution Selling, Customer Experience, Customer Satisfaction, Cross-functional Team..., Strategic Partnerships
Education
University of California, Davis
B.A, History
Cricket Wireless January 2009 - March 2014
Beeta Surgicals April 2006 - April 2007
Care Hospital July 2005 - August 2005
Skills
Technical Support, Customer Service, Biomedical Engineering, Healthcare, Medical Devices, Procurement, Marketing, Process Scheduler, Management, Process Improvement, Windows, Troubleshooting
Education
The University of Findlay 2007 — 2008
MBA, Health Care Management
Visvesvaraya Technological University 2002 — 2006
BE, Biomedical Engineer
A.Z.Kaneria High School 1999 — 2002
Cricket Wireless October 2014 - Present
Cricket Wireless August 2009 - October 2014
Skills
Cellular Communications, Customer Experience, Telecommunications, Wireless, Sales, Customer Satisfaction, Customer Retention, Team Building, Leadership
Education
Mount Union College 1992 — 1996
Bachelor of Arts, Sport Management
Wayne High School 1989 — 1992
Architecture
Cricket Wireless April 2015 - Present
AT&T (formerly Cingular Wireless) August 1994 - March 2015
Skills
Wireless, Vendor Management, Mobile Devices, Telecommunications, Sales Management, Solution Selling, Sales Operations, Product Management, New Business Development, Cross-functional Team..., Program Management
Education
University of Georgia - Terry College of Business 1979 — 1979
Master of Business Administration (M.B.A.)
University of Georgia - Terry College of Business 1972 — 1977
Bachelor's Degree, Banking and Finance
Cricket Wireless August 2014 - Present
Cricket Wireless January 2014 - August 2014
IQNavigator July 2012 - January 2014
IQNavigator 2010 - July 2012
Apple 2008 - 2009
Apple 2007 - 2008
Comcast 2000 - 2003
Skills
Windows, SaaS, Team Leadership, Linux, Agile Methodologies, Troubleshooting, Microsoft Office, Customer Service, OS X, Vendor Management, SQL, Account Management, Process Improvement, Software Documentation, SharePoint, Databases, Business Analysis, Integration, Management, Program Management
Education
University of Colorado at Boulder 2005 — 2008
BA, Japanese / Linguistics
Cricket Wireless March 2006 - Present
T-Mobile January 2001 - March 2006
GTE Wireless December 1997 - 2001
Skills
Sales, Telecommunications, Customer Retention, Customer Service, Research, Customer Satisfaction, Account Management, Territory Growth, Onboarding, Microsoft Excel, Microsoft Office, PowerPoint, Social Media, Direct Sales, Sales Operations, Wireless, Solution Selling
Education
University of Cincinnati 1977 — 1981
Bachelor of Business Administration (BBA) Management, Business Administration and Management, General
Cricket Wireless September 2015 - Present
AT&T Mobility July 2006 - Present
Skills
Direct Sales, Telecommunications, Wireless, Solution Selling, Cold Calling, Customer Retention, Sales Management, Salesforce.com, Sales Process, Account Management, Unified Communications, Sales Operations, Managed Services, Customer Satisfaction, MPLS, Call Centers, Customer Experience, Call Center, VoIP, Mobile Devices, Sales Presentations, Selling, Sales
Education
bastrop high school 2000 — 2003
Diploma
The University of Texas at San Antonio
Technical Communication
Cricket Wireless May 2015 - Present
Universal Orlando Resort October 2014 - January 2015
Florida Virtual School April 2013 - October 2013
Barnes & Noble July 2011 - February 2012
AMC Theatres May 2011 - July 2011
Outback Steakhouse September 2007 - January 2009
aXis Magazine & Promotions June 2007 - June 2008
Dr. Craig Valentine DMD September 2005 - July 2006
Circuit City October 2004 - October 2005
Red Lobster May 2004 - December 2004
Skills
Photoshop, WordPress, PowerPoint, Blogging, Illustrator, InDesign, Microsoft Word, Lightroom, Word, JavaScript, HTML, C++, Excel, Mac OS X, Final Cut Pro, OmniGraffle, Oxygen XML Editor, WiX, Information Architecture, Encoding, Markup Languages, OS X, Microsoft Excel, Social Media Marketing, Social Media, Facebook, Public Speaking, Social Networking, Marketing, Public Relations
Education
University of Central Florida 2012 — 2014
Master's Degree, Digital Media
University of Central Florida 2006 — 2011
B.A., Creative Writing, Digital Media
Lake Gibson High School 2002 — 2006
Comcast Cable August 2014 - Present
Comcast Cable 2014 - Present
Cricket Wireless December 2011 - July 2014
Halloween City October 2011 - November 2011
Gap Inc./Old Navy July 2009 - October 2011
McDonald's Corporation July 2008 - January 2009
Skills
Customer Service, Microsoft Office, Sales, Microsoft Excel, Management, Microsoft Word, Leadership, PowerPoint, Team Leadership, Sales Management, Retail
Education
University of Houston 2011 — 2015
Associates, Business Administration and Management, General
Cricket Wireless October 2014 - Present
Cricket Wireless July 2013 - October 2014
Cricket Communications June 2010 - July 2013
Cricket Communications May 2009 - June 2010
Skills
Time Management, Coverage Scheduling, Employee Coaching, Team Management, Employee Management, Goals Attainment, Sales Management, Planograms, Sales Motivation, Business Plan Creation, PowerPoint development, Meeting Speaker, Retail, Inventory Management, Customer Retention, Cellular Communications, Wireless
Education
University of Maryland College Park 2007 — 2011
Bachelors, Criminal Justice and Corrections, 3.0
GMET Communications June 2015 - Present
Cricket Wireless March 2014 - March 2015
Cricket Communications December 2012 - March 2014
Cricket Communications June 2012 - December 2012
Cricket Communications July 2010 - June 2012
Cricket Communications January 2010 - July 2010
Cricket Communications February 2009 - January 2010
Lowe's Home Improvement May 2002 - September 2008
Skills
Wireless, Account Management, Telecommunications, Customer Retention, Direct Sales, Retail, Customer Satisfaction, B2B, Customer Experience, Sales, Product Management, Team Leadership, Cross-functional Team..., Management, Vendor Management
Education
The University of Texas at Austin 1999 — 2003
Bachelor of Arts (B.A.), History
University of Maryland January 2015 - Present
Cricket Wireless January 2014 - March 2015
Thompson Creek Window Company February 2013 - June 2013
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, SolidWorks
Education
University of Maryland College Park 2009 — 2013
Cricket Wireless
Skills
Management
Education
University of Louisville 2007 — 2011
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Wells Fargo September 2011 - Present
Cricket Communications June 2009 - September 2011
Cricket Wireless June 2009 - September 2011
MECU of Baltimore, Inc June 2008 - June 2009
Skills
Loans, Mortgage Lending, Credit, Loan Origination, Consumer Lending, Mortgage Banking, Banking, Credit Analysis, Commercial Lending, Small Business Lending, Refinance, Residential Mortgages, Retail Banking, Commercial Banking, Lines Of Credit
Education
University of Baltimore 2013 — 2017
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services
American Express March 2015 - Present
Cricket Wireless December 2013 - March 2015
Curtin Law Firm December 2013 - July 2014
Prairie Rivers Network January 2013 - June 2013
Skills
Salesforce.com, LexisNexis, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Outlook, Marketing, Sales, Leadership, Communication Skills, Multitasking Skills, Online Research, Critical Thinking, Highly detail oriented, Report Writing
Education
University of Illinois at Urbana-Champaign 2009 — 2013
Bachelor of Arts (BA), Political Science and Communication
Cricket Wireless February 2012 - Present
Ericsson May 2005 - February 2012
Skills
Wireless, Cisco Technologies, Wireless Networking, LTE, Telecommunications, Cisco Routers, Cellular Communications, VoIP, IP, Wireless Communications..., Computer Hardware, System Administration, Cisco IOS, Juniper, Equipment Installation, Disaster Recovery, Huawei M2000, Remote Troubleshooting, RF Engineering, Network Administration, Nortel, Microwave, Routers, Troubleshooting, T1, EVDO, 3G, CCNA, RF, 4G, Switches, Networking, Computer Network..., SS7
Education
University of Phoenix 2008 — 2011
Bachelor's degree, Computer Software Engineering, Graduated with Honors
Truckee Meadows Community College 2013 — 2014
Cisco Certification, Cisco - CCNA
Truckee Meadows Community College 2005 — 2008
Pre-Engineering Program, Intro to Engineering, Core Curriculum
Cricket Wireless March 2006 - Present
T-Mobile January 2001 - March 2006
GTE Wireless January 1996 - January 2001
Skills
Microsoft Office, Customer Service, Sales, Sales Management, Account Management, Customer Satisfaction, Team Leadership, Microsoft Excel, Management, Retail
Education
University of Cincinnati 1978 — 1982
Bachelor's degree, Business Management, General
Corporate Strategies by SkillPath September 2014 - Present
Hyatt Place May 2014 - August 2014
Cricket Wireless November 2013 - June 2014
Education
East High School 2010 — 2011
University of Missouri-Kansas City School of Law
Graceland academy November 2013 - February 2014
Cricket Wireless 2013 - 2014
Education
The University of Texas at San Antonio 2011 — 2012
Cricket Wireless 2012 - 2013
Islamabad Electric Supply Company May 2011 - June 2011
Skills
CCNA, ModelSim, AutoCAD, Matlab, Multisim, Simulink, Pspice, Microcontrollers, Robotics, C++, Verilog, Proteus, PLC Ladder Logic, PLC Programming
Education
University of Engineering and Technology, Taxila 2009 — 2014
Bachelor's Degree, Electrical and Electronics Engineering, 3.45
Cash for gold June 2012 - January 2013
Cricket Wireless January 2011 - November 2011
Skills
C, C++, Java, Python, SQL, Unix shell scripts, Socket Programming, TCP/IP, LAN, Security, Software Design, HTML, Team Leadership, Mobile Devices
Education
University of Illinois at Chicago 2011 — 2016
Bachelor of Science (B.S.), Computer Science
United States Marine Corps March 2011 - Present
Cricket Wireless March 2009 - March 2011
Education
University of Cincinnati 2006 — 2010
Associate's degree, Criminal justice
Clermont Northeastern HS 2002 — 2006
HS Diploma
Cox Communication March 2014 - Present
Cricket Wireless 2010 - 2014
Target 2005 - 2009
Skills
Account Management, People Management, Retail, Training, Employee Training, Sales, Inventory Management, Sales Management, Indirect Channel Sales, Telecommunications, Wireless
Education
The University of Kansas
Bachelor of General Studies, Sociology