Cricket Wireless
Industry: Wireless company
DescriptionCricket Wireless LLC is a prepaid wireless service provider in the United States, a wholly owned subsidiary of AT&T Inc. It offers mobile voice, text, and data using parent AT&T's nationwide network. Cricket Wireless was founded in 1999 by Leap Wireless International, Inc. Headquarters: Atlanta, Georgia, United States Founder: Leap Wireless Founded: 17 March 1999 Parent organizations: Leap Wireless (1999–2014), AT&T (2014–2017) Subsidiaries: Muve Music, Mobilelink USA, VPs: George Cleveland (Channel Operations), Nataraj Rao (Business Operations, Strategy), Dave Fine (Sales)
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Cricket Wireless Employees
Freedom Preparatory Academy Charter Schools January 2015 - Present
AleksWorks Photography January 2011 - Present
POINTnSHOOT Chronicles January 2011 - Present
Cricket Wireless February 2009 - October 2014
Accredo - An Express Scripts Company December 2007 - February 2009
Skills
Photography, Photoshop, Street Photography, Spanish, Blogging, Research, Social Media, Microsoft Office, Advertising, Social Media Marketing, Marketing Communications, Customer Service, Graphic Design, Marketing, Social Networking
Education
Southwest Tennessee Community College
Steps to Recovery November 2013 - Present
Steps to Recovery January 2011 - October 2013
Cricket Wireless October 2009 - December 2010
Skills
Behavioral Health, Insurance, Healthcare, Health Insurance, Case Management, Admissions, Substance Abuse..., Substance Use Disorders, Crisis Intervention, Motivational..., Public Speaking, Outreach Services, Medical Billing, Insurance Verification, Management, Peer Leadership, Peer Mentoring, Program Development, Mental Health Counseling, Leadership, Treatment, Customer Service, Social Services, Group Therapy, Mental Health, Team Building, Nonprofits, Community Outreach
Education
Temple University 2005 — 2009
Business and Personal/Financial Services Marketing Operations
CannaSys, Inc. September 2014 - Present
Cricket Wireless April 2008 - January 2010
US Fish and Wildlife Service April 2004 - November 2006
Mentis April 2000 - October 2003
The San Diego Zoo October 1999 - January 2000
The San Diego Union-Tribune November 1998 - November 1999
The San Diego Daily Transcript March 1996 - November 1998
Education
San Diego State University-California State University 1993 — 1995
BA, English Language and Literature/Letters
Zorro Baseball June 2015 - Present
USAA August 2013 - Present
A's Wireless March 2010 - March 2013
Cricket Wireless February 2009 - February 2010
Skills
Microsoft Office, Management, Sales, Leadership, Training, Microsoft Word, Process Improvement, English, Sales Management, Customer Service, Team Building, Insurance, Business Development
Education
Wayland Baptist University 2013 — 2015
In lue of a degree, General Sales, Merchandising and Related Marketing Operations
San Antonio College 2008 — 2011
Transfered, Marketing
J.A.M.S. Entertainment February 2015 - July 2015
PepsiCo October 2014 - June 2015
Cricket Wireless December 2013 - June 2014
Vivint October 2013 - December 2013
Rita Staffing June 2013 - August 2013
GT Tree Experts October 2012 - May 2013
Aerotek April 2012 - October 2012
Crispers, LLC August 2007 - April 2012
Skills
Music, Lyricist, Sales Operations, Warehousing, Food Service, Outdoor Industry, Customer Service, Customer Satisfaction, Inventory Management, Sales, Team Building, Leadership, Social Media, Retail
Education
St. Petersburg College 2010 — 2011
University of South Florida 2009 — 2010
Verizon Networkfleet January 2015 - August 2015
Cricket Wireless January 2009 - December 2014
Garden Communities January 2007 - October 2008
Prudential Real Estate June 2001 - December 2006
Skills
Accounts Receivable, Communication, Collections, Real Estate, Microsoft Excel, Account Reconciliation, Spreadsheets, E-Learning, General Ledger, Operations Management, Financial Modeling, Finance, Forecasting, Financial Analysis, Sarbanes-Oxley Act, Accounts Payable, Accounting, Budgets, Financial Reporting, Process Improvement, Auditing, Cross-functional Team..., Variance Analysis, Vendor Management
Education
Remington College-Lafayette Campus 2004 — 2006
Bachelor's degree, Business Administration and Management, General
UCSD Extension
Finance Certificate
T-Mobile February 2015 - Present
Mobilelink July 2011 - February 2015
Cricket Wireless July 2011 - February 2015
Skills
Team Leadership, Team Management, Telecommunications, Wireless, Management, Mobile Devices, Vendor Management, Product Management, Customer Satisfaction, Customer Service, Program Management, Account Management, Customer Retention
Education
St Philip's College 2008 — 2009
Music Major
St Philip's College 2008 — 2009
Music Theory and Composition
Cricket Wireless January 2012 - Present
Best Buy January 2008 - December 2012
Bank of America January 2007 - January 2008
Skills
Big Box, Training, Retail, Sales, Mobile Devices, Customer Retention, Management, Merchandising, Customer Satisfaction, Customer Experience, Recruiting, Customer Service, Inventory Management, Visual Merchandising, Sales Management, Store Management, Profit, Store Operations, Time Management, Loss Prevention, Driving Results, Leadership, Retail Sales, Microsoft Office, Planograms, Cashiering, Inventory Control, Banking, Selling, Troubleshooting
Education
Palomar College 2010 — 2013
Associate of Arts (A.A.), Criminal Justice and Corrections
Palomar College
Verizon Wireless November 2014 - Present
Verizon Wireless May 2013 - November 2014
Cricket Wireless August 2007 - May 2013
Education
University of Phoenix 2012 — 2016
Bachelor's degree, Business Administration and Management, General
Reedley College 2005 — 2007
Associate's degree, Business Administration and Management, General
Geco Transport 2013 - Present
Pappas Restaurants, Inc. 2013 - October 2013
Cricket Wireless January 2012 - June 2012
Skills
Public Speaking, Motivational Speaking, Persuasive Speaker, Sales Operations, Strategic Negotiations, Bilingual Communications, International Logistics, Logistics
Education
San Jacinto College 2011 — 2013
Business Administration and Management, General
PetroSource, LLC September 2014 - Present
Cricket Wireless February 2012 - September 2014
Platinum Wireless-Authorized Cricket Dealer 2011 - February 2012
Skills
Accounting, Accounts Payable, Accounts Receivable, Account Reconciliation, Bookkeeping, General Ledger, Journal Entries, Financial Reporting, Payroll, Financial Accounting, Auditing, Invoicing, Tax Preparation, Financial Statements, Tax, Bank Reconciliation, Cash Flow, Peachtree, Internal Controls, GAAP
Education
Rogers State University 2007 — 2011
Bachelor of Science (B.S.), Business Administration - Accounting Option
Cricket Wireless December 2011 - Present
South Bay Community Services August 2010 - May 2011
Wings N Things April 2009 - August 2010
Skills
Teaching, Research, Public Speaking, PowerPoint, Event Planning, Leadership, Customer Service, Time Management, Retail, Sales, Social Networking, Team Building, Training, Customer Satisfaction, Marketing, Account Management
Education
San Diego State University-California State University 2011 — 2015
Bachelor's degree, Public Administration
Verizon Wireless April 2013 - Present
Southeast Arkansas College August 2012 - Present
Verizon Wireless April 2012 - March 2013
Verizon Wireless January 2011 - March 2012
Cricket Wireless June 2009 - March 2010
AT&T May 2008 - June 2009
AT&T February 2008 - May 2008
AT&T February 2005 - February 2008
Skills
Telecommunications, Direct Sales, Mobile Devices, Wireless, Solution Selling, Mobile Technology, Cellular Communications, Sales, Sales Process
Education
Southeast Arkansas College 2005 — 2008
Associate of Arts and Sciences (A.A.S.), Computer Network Technology
State Farm July 2015 - Present
CSE June 2014 - July 2015
Cricket Wireless December 2013 - June 2014
SapientNitro May 2010 - December 2013
UX Test Kitchen April 2009 - December 2010
Razorfish May 2006 - May 2010
Canadian Imperial Bank of Commerce (CIBC) May 2004 - February 2006
Cap Gemini June 2000 - January 2004
Ernst & Young 1999 - 2000
Communique May 1998 - June 1999
Skills
Information Architecture, Usability Design, Heuristic Evaluation, Requirements Gathering, User Experience, Usability Testing, Personas, User-centered Design, Card Sorting, Task Analysis, Prototyping, Site Maps, Paper Prototyping, User Scenarios, Wire Framing, Functional..., User Profiling, OmniGraffle, UX Strategy, Project leadership, Peer Mentoring, People managment, Project scoping, Creative brainstorming, Workshop facilitation, Usability Engineering, Prototype, Persona, Interaction Design, Management, User Experience Design, Experience Design, User Interface Design, Digital Strategy, Interactive Marketing, Mobile Design, Axure, Contextual Inquiry, Information Design, User Interface, Visual Design, Mobile Applications, Front-end, Mobile Devices, Usability, User Journeys, Human Computer..., Leadership, Art Direction, Heuristic Analysis
Education
Coursera
York University
Bachelor of Fine Arts (BFA)
Seneca College of Applied Arts and Technology
Technical Illustration Honours AS
Cricket Wireless July 2014 - Present
Aio Wireless March 2013 - July 2014
AT&T January 2012 - March 2013
AT&T Mobility July 2011 - December 2011
Dow Corning June 2010 - June 2011
Skills
Sales Management, Account Management, Direct Sales, Sales, Competitive Analysis, B2B, Product Marketing, Marketing Strategy, Business Development, Marketing, Channel, Retail, Sales Process, Solution Selling, Customer Retention, Sales Operations, Telecommunications
Education
The University of Georgia 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
Saginaw Valley State University - College of Business and Management 2009 — 2011
Bachelors of Business Administration, Marketing
Verizon Wireless August 2010 - Present
Cricket Wireless June 2006 - September 2009
T-Mobile October 1998 - February 2006
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Leadership, Training, Sales, Microsoft Word, Management, Customer Experience, Wireless
Education
Sam Houston State University 1991 — 1995
Kinesiology, Education
Cricket Wireless July 2015 - Present
Piedmont Healthcare October 2014 - July 2015
Tailfin Marketing September 2012 - October 2014
BBDO January 2011 - August 2012
BBDO January 2010 - January 2011
BBDO March 2008 - January 2010
SK+G Advertising June 2006 - March 2008
Harrah's Entertainment 2004 - 2006
Puerto Rico Federal Affairs Administration January 2003 - January 2004
Skills
Social Media, Digital Marketing, Interactive Marketing, Advertising, Digital Strategy, Social Media Marketing, Marketing Communications, Sponsorship, SEO, SEM, Advertising Campaign..., Facebook, Account Management, Television, Integrated Marketing, Creative Strategy, Marketing, Online Advertising
Education
The George Washington University - School of Business 2001 — 2003
Secondary Study: Marketing
The George Washington University 1999 — 2003
BA, Spanish Language & Literature
UW-Platteville Study Abroad Program at the Spanish-American Institute for International Education 2002 — 2002
Study Abroad Experience, Spanish
Flashtotalk LLC December 2009 - October 2014
The Limited November 2011 - December 2011
Cricket Wireless June 2008 - October 2009
Skills
Sales, Account Management, Cold Calling, Customer Service, Wireless, Solution Selling, Microsoft Office, Telecommunications, Customer Satisfaction, Direct Sales
Education
Portland Community College
Giant Eagle September 2012 - Present
Cricket Wireless August 2013 - May 2014
Skills
Computer Proficiency, Multilingual, Molecular Biology, IP Phones, Zoology, Critical Thinking
Education
Slippery Rock University of Pennsylvania 2012 — 2015
Bachelor of Arts (B.A.), Pre-Medicine/Pre-Medical Studies
Beaconhouse School System 2008 — 2011
O Level degree affiliated with the University of Cambridge, Biology/Biological Sciences, General
Cricket Wireless September 2003 - Present
Ciro's Italian Restaurant October 2001 - August 2003
Sleep Inn & Suites February 2000 - October 2001
Skills
Microsoft Office..., Coordinating Events, Travel Planning, Staff Supervision, Meeting Planning, Marketing Communications, Event Management, Corporate Events, Office Administration, Office Management, Financial Reporting, Reporting & Analysis, Performance Management, Public Speaking, Performing Arts, Brand Management, Customer Service, Compliance, Food & Beverage, Live Events, Interviews, Invoicing, Networking, Newsletters, Organization, Project Management, Strategic Planning, Product Marketing, Market Research, Quality Management
Education
Rowan-Cabarrus Community College 1997 — 2000
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Jewish Community Center of Greater Pittsburgh July 2012 - Present
State Security & Investigation Services May 2009 - October 2012
Cricket Wireless January 2011 - September 2012
Verizon Wireless April 2005 - July 2008
Day Ford March 2000 - July 2005
Skills
Enforcement, Police, Criminal Investigations, Criminal Justice, Private Investigations, Firearms, Microsoft Office, Investigation, Public Safety, Emergency Management, Patrol, Surveillance, Sales Management
Education
Suburban Academy of Law Enforcement 2010 — 2010
Act 235 armed Certification
Penn State University 1998 — 1999
Business/Managerial Economics
http://texanflavor.com May 2015 - Present
Denny's February 2015 - Present
Johnson & Johnson January 2015 - Present
athriftydiva.com August 2010 - Present
Cricket Wireless January 2014 - December 2014
Kimberly-Clark July 2013 - December 2014
USFamilyGuide.com October 2012 - December 2013
Skills
Product Reviews, Social Networking, Giveaways, Blogging, Social Media Marketing, Social Media, Blogger, Facebook, SEO, Online Marketing, Online Advertising, Advertising, Creative Writing, Public Relations, Freelance Writing, Marketing Strategy, Event Planning, Editing, Reviews, WordPress, Photography, Journalism, Media Relations, Web Content, Proofreading, Newsletters, Content Strategy, Brand Development, Publishing, Editorial, Publicity, Copywriting, Marketing Communications, Corporate Gifts, Press Releases, Copy Editing, Content Management, Content Development, Email Marketing, Creative Direction, Content Writing, YouTube, Graphic Design, Web Design, Integrated Marketing, Strategic Communications, Website Development, Marketing, Digital Marketing, New Media
Education
The University of Texas at Arlington 2005 — 2007
SABC San Antonio Beauty College 2002 — 2003
San Antonio College 1999 — 2001
Cricket Wireless January 2015 - Present
Cricket Wireless October 2011 - Present
Flexi Compras January 2010 - October 2011
Delaware North Companies April 2009 - January 2010
Skills
Customer Service, Retail, Management, Customer Experience, Customer Satisfaction, Inventory Management, Team Leadership, Human Resources, Sales Management, Training, Account Management, Direct Sales, Sales, Sales Operations, Telecommunications
Education
San Jacinto College 2011 — 2016
Bachelor's degree, Computer Science
Cricket Wireless February 2015 - Present
Northside ISD September 2013 - Present
Eva's Heroes September 2014 - October 2014
Publicbeat January 2013 - June 2013
Kirpeep.com July 2012 - January 2013
Proterra Advertising May 2012 - August 2012
Public Relations Student Society of America-UTSA August 2011 - May 2012
NISD- Learning Tree August 2008 - June 2010
Skills
Public Relations, Social Media, Event Planning, Marketing, Fundraising, Social Networking, Facebook, Social Media Marketing, Press Releases, Analytical Skills, Teamwork, Media Relations, Marketing Communications, Event Management, Sales, Customer Service
Education
Our Lady of the Lake University 2015 — 2017
Master of Business Administration (M.B.A.)
The University of Texas at San Antonio 2010 — 2012
B.A., Communication/ Public Relations
Northwest Vista College 2007 — 2009
A.A., New Media Communication
Brown Paper Tickets August 2013 - Present
Russo CME January 2014 - March 2014
Doug's Northwest Cadillac January 2013 - March 2013
Cricket Wireless August 2007 - September 2010
Skills
Leadership Development, Customer Service, Sales, Leadership, Psychology, Research, Microsoft Office, PowerPoint, Client Presentation
Education
Seattle Pacific University 2012 — 2014
Master of Arts (M.A.), Industrial and Organizational Psychology
Strategic Learning Alliance 2013 — 2013
Human Resource Associate (HRA)
Southwestern Assemblies of God University 2006 — 2012
Bachelor of Arts (B.A.), Counseling Ministries
Cricket Wireless 2012 - March 2015
Cricket Wireless 2008 - 2012
Cricket Wireless 2005 - 2008
TechnoCom Corporation 2002 - 2005
AirFiber, Inc. 2000 - 2002
Ericsson Wireless Communications (Acquired Division from Qualcomm) 1999 - 2000
Qualcomm 1997 - 1999
Skills
Product Management, Wireless, Product Development, Telecommunications, Program Management, Team Building, Strategic Planning, Problem Solving, CDMA, Team Leadership, Team Management, Cross-functional Team..., Product Launch, Budgets, Project Management, Product Marketing, Product Lifecycle..., Start-ups, Mobile Devices, Vendor Management, Cellular Communications, Business Process, 4G, Training, Management, Sales Operations, P&L Management, CRM, LTE, Strategy, Mobile Communications, Competitive Analysis, Integration, Forecasting, Mobile Technology, Process Improvement, Customer Experience, Solution Selling, Strategic Partnerships, Product Requirements, WiMAX, WiFi, Mobile Applications, Location Based Services, Product Planning, EVDO, Wireless Broadband, SaaS, Broadband, M2M
Education
Purdue University 1978 — 1982
Bachelors, Industrial Engineering
University of San Diego School of Business Administration
Master of Business Administration (MBA)
Summit Mobile, LLC October 2014 - Present
Cricket Communications October 2012 - June 2014
Cricket Communications January 2011 - October 2012
Cricket Communications July 2010 - January 2011
Cricket Communications July 2009 - July 2010
Cricket Wireless March 2007 - July 2009
Cricket Wireless February 2006 - March 2007
Cricket Wireless January 2004 - March 2005
Cricket Communications March 2001 - January 2004
Skylink Communications 1996 - 2000
Skills
Wireless, Telecommunications, Sales Operations, CDMA, LTE, Mobile Devices, Customer Retention, Direct Sales, Sales Management, Cross-functional Team..., 4G, Cellular Communications, New Business Development, Recruiting, Sales, Business Development, Management, Leadership, Solution Selling, Marketing, Forecasting, Customer Satisfaction, Entrepreneurship, Team Building, Program Management, Strategic Partnerships, Product Development, Sales Process, Vendor Management, Product Management, Budgets, Product Marketing, P&L Management, Customer Experience, Salesforce.com, Coaching, Call Centers, Go-to-market Strategy, Start-ups, Broadband, Strategy
Education
Regis University
Bachelor’s Degree, BS - Business Management, 3.97
1797 Creative August 2014 - Present
Constructive Ideas May 2013 - Present
Spurs Sports & Entertainment April 2014 - September 2014
Innovative Multimedia Group January 2014 - March 2014
Teavana March 2013 - March 2014
Cricket Wireless January 2011 - January 2012
Skills
Sales, Merchandising, Graphic Design, Illustrator, Retail, Visual Merchandising, Graphics, Illustration, Photography, Digital Media, Social Media, Mac, Photoshop, Adobe Creative Suite, Microsoft Office, PowerPoint, InDesign, Microsoft Word, Typography, Teamwork
Education
The Art Institute of San Antonio 2011 — 2014
Bachelor of Fine Arts (B.F.A.), Graphic Design
Dan Ryan Builders October 2014 - Present
Coastal Pops 2013 - Present
Cricket Wireless 2010 - January 2014
JB Discount Store 2009 - April 2013
SEASPAR 2004 - 2009
SEASPAR 2001 - 2004
Skills
Event Planning, Event Management, Teamwork, Public Relations, Sales, Customer Service, Budgets, Public Speaking, Coaching, Fundraising, Leadership, Leadership Development, Management, Microsoft Office, Customer Satisfaction, Sales Management, Training, Teaching, New Business Development, Program Development, Volunteer Management, Community Outreach, Team Building, Nonprofits
Education
Eastern Illinois University
Bachelor of Applied Science (B.A.Sc.), Therapeutic Recreation
Shepherd University
Bachelor's degree, Registered Nursing/Registered Nurse
UMI (Urban Ministries, Inc.) July 2015 - Present
Johnson Publishing Company June 2006 - July 2015
Cricket Wireless August 2011 - 2014
Palos Sports 2003 - 2006
Skills
Magazines, Event Management, Advertising, Digital Media, Marketing Strategy, QuarkXPress, Publishing, Adobe Acrobat, Social Media, Editorial, Public Relations, Marketing Communications, Social Media Marketing, Photoshop, InDesign, Illustrator, Flash, Graphic Design, Creative Direction, Mac, Blogging, Brand Development, Adobe Creative Suite, Copywriting
Education
Robert Morris College 2003 — 2006
Bachelorâs Degree, Graphic Arts
Robert Morris University - Illinois 2003 — 2006
Bachelor of Arts (B.A.), Graphic Design
CellularTronics March 2014 - Present
Cricket Wireless July 2013 - Present
Aio Wireless January 2013 - July 2013
Convergys March 2011 - January 2012
Skills
Sales, Customer Service, Customer Retention, Customer Support, Long-term Customer..., Customer Oriented, Sales Management, Sales Operations, Technical Support, Microsoft Office, Progressive, Microsoft Word, Samsung Certified, Windows Phone, Apple OS, Android
Education
Seminole State College of Florida 2013 — 2016
Associate of Arts (A.A.), Web Page, Digital/Multimedia and Information Resources Design
Lake Brantley High School 2004 — 2008
Mars Petcare April 2015 - Present
Cricket Wireless August 2014 - March 2015
Walton Communities November 2012 - July 2014
InterContinental Hotels Group 2010 - November 2012
InterContinental Hotels Group, Global Hotel Learning July 2010 - January 2012
InterContinental Hotels Group 2010 - 2011
T, Mobility Division May 2008 - July 2010
AT&T August 2005 - July 2008
T, Mobility Division June 2005 - May 2008
T, Mobility Division January 2002 - May 2005
Skills
Instructional Design, Instructor-led Training, Blended Learning, Training Delivery, Captivate, E-Learning, Needs Analysis, Leadership Development, Learning Management..., Coaching, Training, Adult Education, ADDIE, Leadership, Staff Development, Performance Improvement, Team Building, SnagIt, Organizational..., Project Management, Performance Consulting, Team Leadership, Workshop Facilitation, Curriculum Design, Lectora, Public Speaking, Curriculum Development, Performance Management, Employee Training, Management, Sales, Learning Management, Call Centers, Onboarding, Camtasia, Hands-on Training, Organizational Learning, Organizational..., Training Facilitation, Technical Training, Succession Planning, Employee Engagement, Career Development
Education
Saint Leo University 2002 — 2007
MBA, Business
The University of Memphis 1995 — 1998
Photography
Saint Leo University
Bachelors, Business Administration; Management Specialization
Saint Leo University
Masters, Business Administration
AT&T June 2014 - Present
Cricket Wireless March 2014 - Present
BodenPR March 2013 - June 2014
Aio Wireless March 2013 - March 2014
Burson-Marsteller July 2010 - March 2013
University of Miami August 2008 - July 2010
World's End Productions May 2007 - June 2007
Great Southern Investments and Asset Management January 2007 - May 2007
CBS News February 2007 - February 2007
Boardwalk at Appleyard January 2004 - August 2006
Skills
Social Media Marketing, Facebook, Social Media, Public Relations, Digital Media, Digital Strategy, Integrated Marketing, Marketing, Media Relations, Social Media Measurement, Press Releases, Market Research, Multimedia, Digital Marketing, Advertising, Strategic Communications, Event Planning, Content Strategy, YouTube, WordPress, Blogging, Corporate Communications, Crisis Communications, Email Marketing, Editing, Content Management, Google Analytics, Internal Communications, Publicity, Project Management, Digital Research, Publishing, Community Management, Scheduling, Multimedia Production
Education
University of Miami
M.A., Public Relations
University of Miami
B.S.C., Video-Film Production, Criminology
Tallahassee Community College
AA, Digital Media Production
Brazos School For Inquiry August 2014 - Present
Cricket Wireless March 2014 - August 2014
Connectivity Source October 2011 - October 2012
ACS XEROX Company August 2009 - May 2011
Skills
Inventory Management, Sales Management, Microsoft Office, Customer Retention, Customer Service, Marketing, Call Center, Team Building, Public Speaking, Customer Satisfaction, Direct Sales, Team Leadership, Leadership, Coaching, Customer Experience, Training
Education
Prairie View A&M University 1999 — 2004
Bachelor of Science (BS), Kinesiology and Exercise Science
Bath & Body Works 2014 - June 2015
Bath & Body Works November 2012 - August 2014
Cricket Wireless March 2012 - November 2012
Cricket Communications June 2010 - February 2012
T-Mobile November 2005 - October 2009
Skills
Customer Experience, Sales Operations, Wireless, Retail Sales, Customer Retention, Telecommunications, Store Management, Merchandising, Sales, Profit, Hiring, Customer Service, Coaching, Retail, Team Leadership, Inventory Management, Employee Training, Team Building, Recruiting, Cellular Communications, Performance Management, Mobile Devices, Visual Merchandising, People Development, Building Relationships, Business Operations, Direct Sales, Loss Prevention, Driving Results, Store Operations, Inventory Control
Education
Temple University
AT&T November 2014 - Present
Cricket Wireless February 2013 - November 2014
Cricket Wireless March 2012 - February 2013
Cricket Wireless May 2009 - March 2012
SPRINT NEXTEL CORPORATION August 2001 - March 2009
Skills
Program Management, Project Lifecycle..., Business Process..., Deployment, Vendor Management, Business Case, Process Improvement, National Retail, Indirect Channel Sales, Telecommunications, Cross-functional Team..., Business Process, Call Center, Customer Experience, Leadership, Management, Mobile Devices, Product Lifecycle..., Product Management, Project Management, Sales Operations, Strategic Partnerships, Strategy, System Deployment, Team Leadership, Training, Wireless, PMO, Business Analysis
Education
Regis University 2004 — 2006
Master of Arts (M.A.), Academic & Career Advising
Regis University 2002 — 2004
Bachelor of Arts (BA), Organizational Development
FTD 2014 - Present
Cricket Wireless 2012 - 2014
Prime Visibility 2011 - 2012
Google January 2011 - July 2011
Google April 2007 - December 2010
Google January 2007 - March 2007
Google July 2004 - December 2006
Gratis Internet 2002 - 2004
Skills
Digital Marketing, SEM, Digital Media, Mobile, Search, Online Advertising, Social Media Marketing, Social Media, PPC, Facebook, Digital Strategy, Online Marketing, SEO, Mobile Marketing, YouTube, Sales Management, Sales, Omniture, Marketing, Strategy, Google Adwords, Affiliate Marketing, Google Analytics, Mobile Devices, Display Advertising, Brand Management, Competitive Analysis, Web Analytics, CRM, E-commerce, Web Marketing, Business Development, Customer Acquisition, Mobile Advertising
Education
The George Washington University 1998 — 2002
Bachelor's Degree, BBA: Marketing, Sports Management
John F Kennedy High School 1994 — 1998
Cricket Wireless August 2014 - Present
YTN May 2011 - Present
KoaLife Media, Inc. March 2012 - August 2014
MC-TV, Inc. May 2011 - January 2012
Fotos & More, Inc April 2005 - April 2011
IT Consultant July 2003 - March 2005
The Korean Church of Atlanta, UMC. October 1999 - June 2003
AM 1310 Radio Korea March 1999 - September 1999
Cheil Communications January 1995 - May 1998
Samsung Entertainment Group May 1995 - October 1997
Skills
Adobe Creative Suite, Autodesk 3ds Max, Avid, Video Production, Producing Documentaries, Cakewalk, Digidesign, Pro Tools, Sadie, WordPress, PHP, CSS, Studio Photography, Digital Cameras, QuickBooks, Microsoft Office, Translation, Responsive Web, Social Networking, Social Media
Education
Sungkyunkwan University 1988 — 1994
Information Engineering, Bachelor's degree
Sprint March 2015 - Present
Cricket Wireless December 2013 - Present
Cricket Wireless September 2014 - February 2015
Sprint April 2009 - December 2013
RadioShack March 2009 - April 2010
Skills
Direct Sales, Account Management, Retail, Sales, Sales Operations, Team Building, Management, Customer Retention, Sales Management, Customer Satisfaction, Team Leadership, Sales Process, Solution Selling
Education
Southwestern Illinois College 2008 — 2012
not finished, Kinesiology and Exercise Science
Slidell High School 1986 — 1990
Diploma, Graduated with 90 average for 4, years
cricket wireless January 2012 - July 2012
Education
Sanford-Brown College-Houston 2012 — 2013
medical assistant
Westbury high school 2006 — 2011
Coastal Bend College January 2015 - Present
Texas A&M University January 2014 - December 2014
Cricket Wireless June 2014 - September 2014
American Eagle Outfitters May 2013 - September 2013
Texas A&M University May 2013 - August 2013
Del Mar College January 2010 - May 2012
Mathieu Electric Co May 2011 - January 2012
Skills
Matlab, C, C++, Microsoft Office, Microsoft Excel, Electronics, Programming, Electrical Engineering, Microsoft Word, AutoCAD, Windows, Solidworks, CAD, PSpice, Project Planning, Visual Basic, Research, Teamwork, Engineering
Education
Texas A&M University-Kingsville 2012 — 2016
Electrical and Electronics Engineering
Texas A&M University-Kingsville 2012 — 2016
Texas A&M University
Bachelors of Science, Electrical Engineering
Cricket Wireless August 2015 - Present
Boost Mobile June 2015 - August 2015
Paragon Offshore October 2014 - January 2015
Stewart May 2014 - June 2014
LTD Financial Servcies July 2012 - March 2013
A-1 Check Cashing February 2011 - June 2012
Heart Doctor Clinic July 2006 - March 2009
Skills
A+ Texas Teachers..., US GAAP, Account Reconciliation, Administration, Microsoft Office, Microsoft Excel, Financial Analysis, Budgets, Account Management, Consolidated Financial..., oil and gas accounting, Internal Controls, Recruiting
Education
University of Houston-Victoria 2011 — 2016
Master of Business Administration (M.B.A.), Strategic Accounting, Senior
Stephen F. Austin State University 2003 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 12
Director April 2015 - Present
AT&T - Emerging Enterprises & Partnerships Organization June 2014 - April 2015
Cricket Wireless March 2014 - June 2014
AT&T April 2012 - June 2014
AT&T Mobility January 2011 - April 2012
AT&T Mobility 2008 - January 2011
AT&T Mobility November 2006 - February 2008
AT&T Mobility January 2003 - February 2006
Skills
Telecommunications, Project Management, Cross-functional Team..., Mobile Devices, Leadership, Sales Operations, Enterprise Software, Program Management, Training, Customer Experience, Management, Retail, Marketing, Sales, Direct Sales
Education
University of Phoenix 2011 — 2015
Attending, Bachelor of Business Management
Portland State University 2009 — 2010
Attending, Business Management
Sierra College 1994 — 1996
Associate of Arts, General
Cricket Wireless December 2014 - Present
Cricket Communications November 2010 - Present
Cricket Communications November 2008 - October 2010
Cricket Communications July 2006 - October 2008
Cricket Communications December 2004 - July 2006
Centrix Financial September 2004 - December 2004
Martin Harris Construction March 2004 - July 2004
Mastercraft Cabinets 2001 - 2003
Excent 2000 - 2001
Excent 1999 - 2000
Skills
Telecommunications, Vendor Management, Active Directory, Disaster Recovery, IT Operations, Wireless, Troubleshooting, Integration, Cisco Technologies, IT Management, Data Center, SharePoint, Project Management, System Deployment, ITIL, System Administration, IT Strategy, Process Improvement, Software Documentation, Windows, IT Operations Management, Team Leadership, Microsoft Technologies, Computer Hardware, Cross-functional Team..., Management, Customer Service, Operations Management, Hardware, Servers, Quality Assurance, Security, Microsoft Exchange, Customer Satisfaction, SDLC, Enterprise Software, Switches, WAN, Business Process, Technical Support, Call Centers, Network Design, VoIP, Cloud Computing, Information Technology
Education
Regis University 1995 — 1999
BA, Philosophy
Country Day School
Cricket Wireless June 2013 - Present
Cricket Wireless September 2011 - June 2013
Cricket Communications September 2009 - March 2010
Cricket Wireless February 2008 - September 2009
Cricket Wireless March 2006 - February 2008
Cricket Wireless September 2005 - March 2006
Cricket Wireless May 2003 - September 2005
Cricket Wireless October 2002 - May 2003
Cricket Wireless March 2002 - October 2002
Cricket Wireless September 2001 - March 2002
Skills
Telecommunications, Cellular Communications, Wireless, Sales Management, Direct Sales, Marketing, Sales Operations, Strategic Partnerships, Mobile Devices, Sales, Management, Customer Satisfaction, Product Management, Product Marketing, Customer Experience, Strategy, Customer Retention, Vendor Management, Solution Selling, Account Management
Education
The Ohio State University
Aviation Management
ViaSat Inc. December 2014 - Present
Independent Consultant May 2013 - March 2015
Cricket Wireless September 2008 - May 2013
Cricket Communications February 2005 - September 2008
Cricket Communications July 2002 - February 2005
Skills
Vendor Management, Project Management, Network Deployment, Engineering Management, Wireless, Product Management, Security, Testing, Cellular Communications, Integration, VoIP, Cloud Computing, GSM, SMS, CDMA, IP, Project Planning, Network Engineering, Telecommunications, 4G, LTE, System Deployment, Cross-functional Team..., Program Management, SS7, Network Design, Microwave, Computer Network..., WiMAX, Ethernet, UMTS, Data Center, Mobile Devices, Routing, Core Network, Leadership, WiFi, Troubleshooting, Broadband, 3G, Firewalls, Network Optimization, RF, Network Architecture, Product Development, Management, PMP, Networking, Wireless Networking, RF Engineering
Education
San Diego State University-California State University 1999 — 2001
MBA
University of Arizona 1988 — 1993
BS, Aerospace Engineering
Suddenlink Communications January 2013 - Present
CRICKET WIRELESS May 2009 - January 2013
CenturyTel August 2008 - March 2009
Verizon Wireless December 2006 - August 2008
Cingular Wireless April 2003 - November 2006
Skills
Sales, Sales Operations, B2B, Retail, Sales Management, Selling, Training, Sales Process, Account Management, Customer Service, Coaching, Direct Sales, Telecommunications, Budgets, Team Building, Management, Customer Satisfaction
Education
San Diego City College
Business Administration
Cricket Wireless February 2009 - August 2013
Comcast Cable November 2006 - April 2008
Time Warner Cable December 2000 - May 2004
Rockhurst University October 1998 - February 2000
Carthage College January 1996 - January 1998
University of Central Florida January 1994 - January 1996
Saint Joseph’s University July 1992 - July 1994
Skills
Collateral, Guerrilla Marketing, Media Buying, Marketing Communications, Marketing Strategy, Integrated Marketing, Advertising, Product Marketing, Digital Marketing, Direct Marketing, Marketing Management, Public Relations, Marketing, Strategic Partnerships, Market Planning, Instructor-led Training, Notary Public, Merchandising, Event Management, Lead Generation, Management, Product Management, Sales, Competitive Analysis, Leadership, Recruiting, Direct Sales, Media Relations, Corporate Communications, Sponsorship, Mobile Devices, Product Launch, Social Media
Education
Saint Joseph's University
MS, Training & Organization Development
Saint Joseph's University
B.A, International Relations
Cricket Wireless January 2015 - Present
Laffection Wedding center August 2014 - December 2014
Softheon October 2013 - February 2014
Bingjing Robert February 2012 - January 2013
Skills
Microsoft Office, PowerPoint, Research, Microsoft Word, Microsoft Excel, Teaching, Higher Education, Customer Service, Healthcare, Social Media
Education
Stony Brook University Health Sciences Center School of Medicine 2010 — 2014
Bachelor of Science (BS), Health Science, Senior
Sherwin Williams August 2015 - Present
Sherwin Williams March 2015 - August 2015
Cricket Wireless November 2011 - September 2014
Cricket Wireless May 2009 - November 2011
Circuit City August 2007 - March 2009
Sears, Roebuck and Co. June 2006 - October 2007
Skills
Customer Satisfaction, Inventory Management, Retail, Sales, Sales Operations, Time Management
Education
Prince George's Community College 2007 — 2007
High Point High School
NTT DATA Americas November 2011 - Present
Cricket Wireless July 2009 - Present
TCS February 2006 - November 2011
British Telecommunications June 2006 - May 2009
Skills
Data Warehousing, OBIEE, ETL, Business Intelligence, Data Warehouse..., Data Modeling, Informatica, Business Objects Data..., PL/SQL, Datastage, Oracle, Master Data Management, Erwin, Data Governance, Requirements Gathering, OLAP, Database Design, Requirements Analysis, Solution Architecture, Business Objects, Data Integration, Business Process, SDLC, Data Quality, SQL, Data Architecture, Integration, Databases, Agile Methodologies, Telecommunications, Data Migration, Dimensional Modeling, Microsoft SQL Server, Unix Shell Scripting, Ab Initio, Testing, Teradata, Software Project..., ETL Tools
Education
University of Mumbai 2001 — 2005
B.E., Computer Science
St. Xavier's College 1999 — 2001
Higher Secondary, Science
St Xavier's Collegiate School, Kolkata 1989 — 1999
Secondary Level, Science
Admissions Recruiter June 2011 - Present
Verizon Wireless September 2011 - June 2012
Cricket Wireless April 2008 - June 2011
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training
Education
Strayer University 2013 — 2015
Master of Science (M.S.), Project Management
Winston-Salem State University 2002 — 2007
Bachelors of Science, Sociology
Mount Nittany Medical Center Line CookChipotle Mexican GrillAugust 2013 - December 2013
High Acres Cafe August 2011 - December 2011
Cricket Wireless May 2011 - August 2011
Skills
PowerPoint, Customer Service, Microsoft Word, Microsoft Excel
Education
Penn State University 2010 — 2015
Bio Behavioral Health, Behavioral Aspects of Health
Cricket Wireless July 2015 - Present
MarketSource Inc. February 2015 - Present
Samsung USA/ Mosaic Sales Solution October 2013 - February 2015
Regional Diagnostic Health March 2013 - November 2013
Hibbet Sports September 2009 - March 2010
Skills
Marketing, Marketing Strategy, Market Research, Sales Management, Customer Service, Sales, Social Media, Event Planning, Social Media Marketing, Public Relations, Strategic Planning, Healthcare, Marketing Communications, Microsoft Office, Public Speaking, Leadership, Sales Operations, Social Networking, Direct Sales, Retail, Inventory Management, Merchandising, Team Building, Customer Satisfaction, Territory Development
Education
University of Alabama
Master's degree, Marketing
Savannah College of Art and Design
Bachelor of Arts (B.A.), Industrial and Product Design
Cricket Wireless June 2015 - Present
Bart's Modern Cuisine April 2003 - Present
Samsung Telecommunications America January 2015 - June 2015
Samsung Mobile December 2012 - June 2015
Mosaic Sales Solutions December 2012 - January 2013
Best Buy January 2012 - December 2012
Best Buy May 2011 - January 2012
Best Buy May 2008 - May 2011
Best Buy September 2009 - June 2010
Best Buy April 2008 - May 2009
Skills
Sales Operations, Sales, Training, Merchandising, Selling, Leadership, Customer Service, Customer Experience, Retail, Big Box, Store Management, Spanish-speaking, Mobile Technology, Technology, Computers, Highly personable, Highly motivated..., Mobile Devices, Wireless, Spanish, Customer Retention, Account Management, Demand Generation, Customer Driven, Success Driven, Highly Reliable, Performance Improvement, Coaching, Hands-on Training, Planograms, Loss Prevention, Consumer Electronics, Inventory Management, Time Management, Retail Sales, Store Operations, Employee Training, Pricing, Data Entry, Critical Thinking, Operations Management, Marketing, Inventory Control
Education
Keller Graduate School of Management of DeVry University 2013 — 2016
Master of Business Administration (MBA), Business Administration and Management, Human Resources
Rutgers University-New Brunswick 2007 — 2012
Bachelor of Arts (BA), Spanish Language and Literature
Cricket Wireless December 2014 - Present
Education
Suffolk County Community College 2013 — 2015
PCM 2015 - Present
Computer Technologies March 2000 - Present
myFootpath July 2011 - January 2015
Ameican International University June 2010 - December 2010
Cricket Wireless January 2009 - May 2010
Ellis College March 2004 - March 2008
Skills
PowerPoint, Public Speaking, New Business Development, Admissions, Strategic Planning, Sales Management, Customer Service, Sales, Advertising, Retail Sales, Computers, Inside Sales, Outside Sales, Teaching, Organizational..., Organizational..., Multi-task & Handle..., Microsoft Office, Outlook, Microsoft Excel, Event Planning, Social Networking, Social Media, Leadership, Training, Marketing, Management, Coaching
Education
Shaw University
Bachelor of Arts (BA), Mass Communications, 3.0
Allstate May 2015 - Present
Spurs Sports & Entertainment October 2012 - Present
Spurs Sports & Entertainment October 2012 - Present
Aetna September 2013 - January 2015
CVS Health September 2013 - January 2015
Cricket Wireless January 2012 - June 2012
Bank of America April 2011 - January 2012
Skills
Customer Service, Microsoft Office, Public Speaking, Leadership, Social Media, Microsoft Excel, Strategic Planning, Event Planning, Social Networking, Sports Marketing, Marketing, Public Relations, Sports
Education
San Antonio College 2015 — 2017
Associate's degree, Radio and Television
Cricket Wireless February 2015 - Present
GameStop June 2014 - February 2015
GameStop July 2013 - February 2015
GameStop October 2004 - February 2015
Footaction April 2000 - October 2004
The Athlete's Foot 1997 - 2000
Skills
Store Management, Retail, Loss Prevention, Employee Training, Hiring, Sales, Recruiting, Inventory Control, Multi-unit, Training, Visual Merchandising, Merchandising, Multi-unit Retail..., Leadership, Customer Service, Profit, Inventory Management, Time Management, Management, Customer Experience, P&L Management, Shrinkage, Inventory, P&L, Big Box, CPFR, Assortment, Sales Management, Store Operations, Payroll, Teamwork, Customer Satisfaction, Retail Sales, New Store Development, Driving Results, Associate Development, Planograms, POS, People Development, Merchandise Planning, Cashiering, Multi-Unit Management, Training and development, Team building, Goal Oriented, Video Games, Pricing, Sourcing, Microsoft Word, Microsoft Excel
Education
Riverside Community College 1993 — 1995
Business Administration and Management, General
Moreno Valley High School 1989 — 1993
Cricket Wireless September 2014 - Present
Cricket Wireless January 2013 - September 2014
Cricket Communications February 2012 - January 2013
Cricket Communications August 2008 - February 2012
PRC, LLC December 2006 - August 2008
Skills
Telecommunications, Wireless, Sales Operations, Customer Retention, Mobile Devices, Direct Sales, Sales Management, Account Management, Customer Satisfaction, Sales, Retail, Customer Service, Management, Customer Experience, Sales Process
Education
Pikes Peak Community College
Cricket Wireless August 2015 - Present
Skills
Sales
Education
San Antonio College 2012 — 2015
tbd, Business Administration and Management, General
Cricket Wireless November 2014 - Present
Sprint PCS Experts October 2013 - August 2014
Sprint Arch Telecom March 2010 - October 2012
Dr. Dirt Landscape Design May 2008 - October 2012
Skills
Direct Sales, Unified Communications, Salesforce.com, Sales Process, Product Management, Cross-functional Team..., Solution Selling, B2B, Managed Services, Customer Experience, CRM, VoIP, Call Centers, Channel Partners, SaaS, Vendor Management, Competitive Analysis, Selling, Sales, Customer Service, Sales Management, Management, Team Building, Account Management, Customer Satisfaction, Leadership, Sales Operations
Education
Seminole Community College 2013 — 2016
Associate of Arts (AA), Business Administration and Management, General
Wings Academy 2000 — 2004
High School Diploma, Graphic Design
Cricket Wireless June 2015 - Present
World Of Wireless April 2014 - April 2015
Skills
Graphic Design, Video Production, Video Editing, Photoshop, Adobe Creative Suite
Education
Saint Paul College-A Community and Technical College 2015 — 2019
Associate of Arts and Sciences (AAS), Design and Visual Communications, General
Kyriba March 2015 - Present
Cricket Wireless January 2012 - March 2015
Platformic July 2011 - January 2012
Xpera Group May 2010 - April 2011
When In Rome Restaurant 2005 - 2010
C4 Technologies 2005 - 2006
California Cosmetics & Head & Neck Surgical Associates, A Medical Corp. 2002 - 2005
University Affiliates IPA and Medical Group 2001 - 2002
Skills
Marketing, Social Media, CRM, Marketing Strategy, Public Relations, Strategy, Management, Social Media Marketing, Cross-functional Team..., New Business Development, Sales, Strategic Partnerships
Education
San Diego State University-California State University 1995 — 1999
MA, Comparative Literature
San Diego State University-California State University 1989 — 1994
BA, Psychology
Cricket Wireless May 2015 - Present
Assist Marketing July 2013 - Present
Comcast Cable December 2014 - April 2015
Alamo Rent A Car November 2014 - April 2015
American Kidney Fund August 2013 - March 2014
Skills
American Sign Language, Event Planning, Public Relations, Social Media, Fundraising, Social Networking, Public Speaking, Volunteer Management, Social Media Marketing, Event Management, Editing, Marketing, Philanthropy, Nonprofits, Data Entry, Advertising, Marketing Communications, Research
Education
Penn Foster 2008 — 2011
High School Diploma, A
Cricket Wireless April 2008 - Present
Sprint Nextel July 2004 - April 2007
T-Mobile September 2003 - July 2004
Skills
Wireless, Direct Sales, Telecommunications, Sales Operations, Account Management, Customer Retention, Cold Calling, Sales Management, Solution Selling, Mobile Devices, Channel, Sales Process, B2B, Sales, Customer Satisfaction, New Business Development, Retail, Selling, Customer Service, Team Leadership, Team Building
Education
Southeast Missouri State University 1991 — 1996
BS, Mass Communications/Promotional Management
St. Mary's High School 1988 — 1991
Bachelor of Science (BS), Mass Communication/Media Studies
VICE Media, LLC April 2015 - Present
Cricket Wireless August 2014 - March 2015
Cricket Wireless May 2013 - July 2014
MetroPCS May 2012 - May 2013
Skills
Sales, Customer Service, Retail, Management, Direct Sales, Customer Satisfaction, Sales Management, Sales Operations, Account Management, Team Leadership
Education
Santa Fe College 2010 — 2012
Graphic Design
Chuck Brown Ford October 2014 - Present
Cricket Communications March 2012 - September 2014
Cricket Wireless June 2009 - May 2012
Cricket Wireless October 2007 - May 2009
DBS Communications November 2004 - October 2007
Skills
Wireless, Sales Operations, Direct Sales, Telecommunications, Customer Retention, Solution Selling, Mobile Devices, Sales Process, VoIP, Account Management, Salesforce.com, Product Management, Customer Experience, Sales Management, Cold Calling, Sales, Customer Service, New Business Development, Management, Team Building, Strategic Planning, Contract Negotiation
Education
University of Phoenix 2008 — 2012
BS, Business Management
Texas State Technical College Waco 1999 — 2001
Aviation Maintenance
Cricket Wireless May 2014 - Present
AT&T January 2011 - Present
Skills
Direct Sales, Quotas, Telecommunications, Wireless, Sales Operations, Microsoft Office, Team Leadership, Sales, Training, Customer Service, Leadership, Team Building, Management, Account Management, Strategic Planning, Microsoft Excel, New Business Development, Budgets, Customer Retention
Education
South Carolina State University
Verizon Wireless August 2007 - Present
LCW Wireless 2006 - 2007
Cricket Wireless 1999 - 2006
Skills
Wireless, CDMA, Cellular Communications, LTE, Telecommunications, 4G, 3G, T1, EVDO, Wireless Networking, Troubleshooting, IP, Microwave, RF, VoIP, UMTS
Education
Portland State University 2014 — 2014
Project Management Certificate, Project Management, A
North Little Rock School District October 2014 - Present
PCMI Services - Powered by Willsub August 2014 - Present
American Support August 2014 - Present
SubTeachUSA August 2013 - Present
Field Strategies, LLC June 2010 - August 2010
Cato Corporation November 2007 - August 2009
Cricket Wireless March 2006 - October 2007
GC Services May 2002 - August 2004
UALR MidSOUTH / School of Social Work June 2003 - September 2003
Skills
Curriculum Design, Teaching, Curriculum Development, Lesson Planning, Tutoring, Classroom, Classroom Management, Elementary Education, Educational Technology, Educational Leadership, Differentiated..., Special Education, Higher Education, Literacy, Staff Development, Teacher Training, K-12, Public Speaking, Instructional Design, Research
Education
University of Arkansas at Fort Smith 2014 — 2015
Bachelor of Applied Science (B.A.Sc.), Office Technology
University of Arkansas at Pine Bluff 2010 — 2013
Business Administration and Management, General
Pulaski Technical College 2006 — 2009
Associate of Science (A.S.), Business/Office Automation/Technology/Data Entry
University of Arkansas at Little Rock 2001 — 2003
N/A, Secondary Education and Teaching
Cricket Wireless May 2007 - Present
RadioShack November 1996 - May 2007
Skills
Merchandising, Retail, Inventory Management, Forecasting, Customer Service, Sales Management, Team Building, Customer Relations, Customer Retention, Sales Operations, Hiring, Strategic Planning, P&L, PowerPoint, Account Management, Microsoft Office, Event Planning, Negotiation, Coaching, Income Statement, Store Management, Performance Management, Retail Sales, Team Leadership, Training, P&L Management, Selling, Customer Satisfaction, Sales, Management, Direct Sales, Operations Management, Sales Process, Leadership, Loss Prevention, B2B, Employee Training, Customer Experience, Inventory Control, New Business Development, Profit, Telecommunications, Time Management, Wireless, Cold Calling, Cross-functional Team..., Recruiting, Salesforce.com
Education
Penn State University 1991 — 1996
Cricket Wireless May 2014 - Present
Cricket Wireless June 2012 - May 2014
Cricket Communications March 2009 - May 2012
Continuous Computing January 2009 - February 2009
Websense Inc. January 2007 - December 2008
Ericsson Wireless Communications January 2000 - June 2006
Ericsson Radio Systems AB, Stockholm, Sweden 1998 - 2000
Ericsson Communications, Toronto, Canada 1996 - 1998
Ericsson Eurolab, Aachen, Germany 1991 - 1996
Philips Research Laboratories, Aachen, Germany 1990 - 1991
Skills
CDMA, GSM, Mobile Internet, Product Marketing, UMTS, OSS, SW Design, Product Management, LTE, Data Warehousing, IT Architecture, Agile/Scrum, Wireless Networking, Network Management, Open Source Software, Software Design, Architecture, Big Data, Wireless, 4G, Network Administration, Mobile Devices, Integration, Telecommunications, Product Lifecycle..., Agile Methodologies, Analysis, Ericsson OSS, CRM, Business Development, Mobile Communications, 3G, Cellular Communications, Strategy, Go-to-market Strategy, Architectures, System Deployment, SaaS, Managed Services, Software Development, GPRS, System Architecture, Management, Vendor Management, Networking, Enterprise Software, IP, Leadership
Education
RWTH Aachen University 1982 — 1991
Master’s Degree
Cricket Wireless September 2009 - Present
Afni, Inc. August 2007 - September 2009
Randolph College October 2006 - May 2007
Skills
Management, Sales, Customer Experience, Customer Service, Store Management, Microsoft Office, Microsoft Excel, Leadership, Strategic Planning, Time Management, Team Building, Spanish, Instructor-led Training, Performance Management, Staff Development, Call Centers, Career Development, Customer Retention, Coaching, Mentoring, Customer Satisfaction, Team Leadership, Training
Education
Randolph College 2005 — 2006
Flowing Wells High School 2001 — 2005
University of Arizona
Bachelor’s Degree, Psychology
Pima Community College
Associate’s Degree, Liberal Arts and Sciences, General Studies and Humanities
Cricket Wireless November 2014 - Present
GameStop February 2014 - October 2014
AT&T April 2012 - February 2014
AmerisourceBergen - ASD Healthcare April 2007 - November 2008
Skills
Microsoft Office, Research, PowerPoint, Public Speaking, Microsoft Word, Microsoft Excel, Teaching, English, Teamwork, Social Media, Customer Service
Education
Texas Woman's University 2012 — 2014
Bachelor's Degree, General Studies
Ursuline Academy of Dallas 1994 — 1997
High School
Star Division at Synergy Solutions LLC - Scottsdale, AZ June 2015 - Present
SalesStaff, LLC March 2015 - June 2015
SAP March 2014 - October 2014
Televerde January 2011 - October 2014
Cricket Wireless July 2004 - March 2005
Martin's Painting March 1991 - November 2000
Skills
Direct Marketing, Marketing Strategy, Integrated Marketing, Customer Service, Customer Satisfaction, Marketing Communications, B2B, Sales, Social Media Marketing, Market Research, Business Development, Demand Generation, CRM, IT Security, Sales Process, Social Media, Email Marketing, Customer Sales, Product Marketing, Appointment Setting, Lead Generation, Cold Calling, Strategy, Governance,Risk..., Salesforce.com, Direct Sales, Solution Selling, Strategic Partnerships, Marketing
Education
Rio Salado College
Computer Technology/Computer Systems Technology
University of North Carolina at Chapel Hill
Psychology
Boeing June 2015 - Present
Air Force Research Laboratory May 2014 - May 2015
Prairie View A&M University February 2014 - April 2015
Prairie View A&M University January 2014 - May 2014
Cricket Wireless October 2010 - March 2013
Schlumberger September 2012 - December 2012
University of Houston August 2011 - May 2012
Skills
Engineering, Matlab, Chemical Engineering, Characterization, PVTsim, Petroleum Engineering, C++, Fortran, Microsoft Office, Reservoir Simulation, Aspen HYSYS, Aspen Plus, Drilling, Analysis, Process Simulation, Process Engineering, VBA, Unix, Java, Linux, Numerical Analysis, Oil/Gas, Management, Research, Upstream, Programming, Visual Basic, Process Safety, AutoCAD, Visio, MS Project, Technical Writing, Fluids, Microsoft Excel, Mathematica, Process Optimization, PowerPoint, Reservoir Engineering, Customer Service, Materials Science, VASP, Coarse-grained (CG), Python, Guassian View, Medea, COMSOL, VESTA, GULP, NMR spectroscopy, IR spectroscopy
Education
Prairie View A&M University 2012 — 2015
Bachelor’s Degree, Chemical Engineering, 3.36
Cricket Wireless November 2014 - Present
AT&T Retail Management Developement Program January 2012 - Present
AT&T Mobility September 2005 - Present
Skills
Account Management, Call Centers, Cellular Communications, Direct Sales, LTE, Mobile Devices, Solution Selling, Team Leadership, Telecommunications, VoIP, Wireless
Education
Spokane Community College 1995 — 1998
Joel E. Ferris High School
Home Depot Corporate November 2007 - Present
Cricket Wireless 2014 - 2014
The Home Depot 2007 - 2014
Skills
Public Speaking, Customer Service, Retail, Television, Publishing, Magazines, Social Networking, Public Relations, Books, Interviews, Blogging, Radio, Social Media, Leadership, Team Building, Strategic Planning, Marketing, Management
Education
Deerfield Beach High 1988 — 1992
Diplomoa, Education
Tallahassee Community College
Hospital and Health Care Facilities Administration/Management
Mac IT Solutions LLC August 2015 - Present
Cricket Wireless January 2014 - March 2015
Cricket Communications January 2013 - January 2014
Cricket Communications December 2010 - January 2013
Cricket Communications October 2008 - December 2010
Cricket Communications July 2006 - October 2008
Sprint November 2003 - July 2006
Nextel Communications February 2001 - October 2003
Nextel Communications May 2000 - January 2001
Skills
Telecommunications, Wireless, Customer Experience, Customer Retention, Mobile Devices, Vendor Management, Cross-functional Team..., Customer Satisfaction, Sales Operations, Direct Sales, Team Leadership, Account Management, Management, Process Improvement, Cellular Communications, Product Management, Sales, Leadership, Project Management, Strategy
Education
University of Phoenix 2004 — 2006
Master of Business Administration (MBA), Global Management
Southwestern University 1994 — 1998
Bachelor's degree, Music Teacher Education
Budget Wireless Inc. October 2013 - Present
GLB Solutions March 2013 - October 2013
Cricket Wireless March 2010 - April 2013
Skills
Multi-Unit Management, Key Account Mangement, Public Speaking, Motivational Speaking, Interviewing Skills, Team Building, Direct Sales, Sales, Leadership, Sales Management, Account Management, Customer Satisfaction, New Business Development, Team Leadership, Sales Process, Sales Operations
Education
Reedley College 1992 — 1993
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Bank of America May 2015 - Present
Nissan North America, HQ October 2014 - April 2015
OHL April 2014 - June 2014
Metro Nashville Public Schools August 2011 - May 2014
Macy's October 2013 - December 2013
Perfect Blend Salon May 2010 - August 2011
Cricket Wireless April 2009 - May 2010
Skills
Human Resources, Talent Acquisition, Talent Management, Management, Sourcing, Microsoft Word, Customer Service, Research, Sales, Microsoft Excel, Resume Writing, Data Entry, Group Work, Screening Resumes, PowerPoint, Public Speaking, Works well individually, Conducting Interviews, Qualifying Candidates, Outlook, Strategic Sourcing, Recruiting, Employee Relations, Personnel Management, Onboarding, Training, Applicant Tracking..., Leadership, Team Building
Education
Tennessee State University 2013 — 2015
Master's Degree, Human Resources Leadership, 3.6
Tennessee State University 2008 — 2012
Bachelor's Degree, Social Sciences, 3.2
Absolute Virtual Services, LLC November 2011 - Present
Cricket Wireless January 2010 - September 2011
Cricket Wireless February 2007 - January 2010
Litton Loan Servicing March 2005 - January 2007
NextiraOne December 2000 - December 2004
Skills
Customer Service, Computer Hardware, Computer Network..., Telecommunications, IT Operations, IT Outsourcing, IT Recruitment, IT Solutions, IT Management, IT Strategy, Entrepreneurship, Owner-managed businesses, Consulting, Virtualization, Virtual Teams, Call Center..., Network Administration, Server Administration, Network Engineering, Staffing Services, Computer Software..., Business Process...
Education
Southern Methodist University
Associate's degree, School of Engineering and Applied Science
Sprint April 2015 - Present
Cricket Wireless June 2014 - April 2015
T-Mobile December 2011 - June 2014
T-Mobile February 2011 - December 2011
AT&T Mobility November 2006 - September 2010
Skills
Multi-Unit Management, Multi-unit Retail..., Sales Management..., Sales Management, Sales Rep Training, Salesforce Training, Operations Management, Store Management, Hiring, Staff Development, Negotiation, New Store Openings, New Store Development, Sales Analysis, Retail Sales Analysis, Interviewing Skills, Customer Retention, Sales Operations, Customer Experience, Profit, Retail Sales, Customer Satisfaction, Sales Presentations, Sales Process, Selling Skills, Employee Training, People Development, Loss Prevention, Direct Sales, Sales Force Development, Merchandising, Selling, Recruiting, Retail, Inventory Management, Forecasting, Sales, Wireless, Consumer Electronics, Market Penetration, P, Building Relationships, Performance Management, Solution Selling, Inventory Control, Sales Growth, Training, Team Building
Education
Southern Nazarene University 2013 — 2015
Bachelor of Arts (B.A.), Organizational Leadership
Southern Nazarene University 2012 — 2015
Bachelor's degree, Organizational Leadership
TeleCommunication Systems, Inc. May 2015 - Present
Cricket Wireless April 2012 - January 2015
Wilshire Axon February 2012 - April 2012
First Republic Bank, San Francisco, CA March 2011 - January 2012
San Jose State University August 2010 - December 2010
Amar Ujala, India June 2007 - August 2008
Skills
Agile Methodologies, Scrum, Java, NetBeans, Eclipse, Appium, Selenium WebDriver, JIRA, XML, Web Services, Wireshark, SQL, HP Quality Center, Subversion, HP QTP, Github, Mobile Testing, REST, TCP/IP protocols, SOAP, DNS, NAT, C/C++, VBScript, HTML5 + CSS, XML Schema, XQuery, XPath, XSL, eXist/Tomcat, TestLink, QTP, Broadband Networks, Verilog, XLite3, OMNET++, Asterisk, FTP, HTTP, HTTPS, SIP, ARP, RARP, UDP, OSPF, BGP, TFS, TestNG, JUnit
Education
University of California, Los Angeles 2015 — 2015
Extension, Java programming, A
San Jose State University 2009 — 2011
MS, Electrical Engineering
Uttar Pradesh Technical University 2004 — 2008
B.Tech, Electronics and Communication
Altegris July 2015 - Present
Altegris September 2014 - July 2015
Urban Outfitters November 2013 - January 2014
Cricket Wireless August 2009 - October 2013
Skills
Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Customer Service, Photoshop, Employee Training, Sales
Education
San Diego State University-California State University 2009 — 2014
Bachelor of Arts (B.A.), Economics
Ericsson February 2013 - Present
Cricket Wireless September 2011 - November 2012
United States Marine Corps June 1984 - June 1992
Skills
Management, Program Management, Leadership, Project Management, CRM, Team Leadership, Cross-functional Team..., Strategy, Training, Vendor Management, Project Planning, Recruiting, Team Building, Networking, Human Resources, Sales, Process Improvement, New Business Development, Business Development, Account Management, Analysis, Budgets, Team Management, IT Management, Change Management, Technical Support, Employee Training, IT Service Management, Business Process, Technical Recruiting, Operations Management, Managed Services, System Administration, Procurement, Organizational..., Applicant Tracking..., Proposal Writing, Talent Management, Managerial Finance, Business Intelligence, Materials Management, Staff Management, Organizational..., Employee Relations, Performance Management, Information Technology, Customer Engagement, People Skills, Government Contracting, Telecommunications
Education
Prince George's Community College 1982 — 1984
Cricket Wireless September 2015 - Present
Amdocs March 2004 - Present
Amdocs March 2004 - Present
CSI Laboratories February 2014 - July 2015
Bryan Cave April 2003 - July 2003
Huttig Building Products September 2002 - April 2003
Skills
Technical Support, Troubleshooting, Help Desk Support, System Deployment, TCP/IP, Switches, Linux, Routers, ITIL, VoIP, Cisco Technologies, Telecommunications, Active Directory, Unix, Mobile Devices, Operating Systems, Wireless, BMC Remedy, Windows Server, Cisco IOS, Sophos, Microsoft Exchange, WDS, Sysprep
Education
Vatterott College 1996 — 1998
Associate of Science (A.S.), Electrical, Electronic and Communications Engineering Technology/Technician
Saint Louis Community College-Meramec 1992 — 1994
Associate of Arts (A.A.), Graphic Communications
SLC, UT August 2012 - April 2014
Cricket Wireless April 2008 - May 2011
AT&T July 2002 - March 2005
XO Communications March 2001 - July 2002
Skills
Team Building, Customer Service, Management, Marketing Strategy, Social Media Marketing, Sales Management, Marketing, Strategic Planning, Sales, Account Management, Sales Operations, Social Media
Education
Salt Lake Community College
Southern Utah University
Cricket Wireless June 2015 - June 2015
Vonage January 2014 - March 2014
Walmart June 2013 - August 2013
Domino's Pizza Enterprises Limited May 2012 - September 2012
JCPenney September 2011 - December 2011
Skills
Computer Hardware, Windows XP, Networking, Windows 7, Troubleshooting, Active Directory, Windows Server, Windows, Access, Operating Systems, Software Documentation, Microsoft Office, Public Speaking, MS Office, OS X, System Administration, Linux, Unix
Education
San Jacinto College 2015 — 2016
IT Computer Security AAS, Information Technology Security, 3.44 GPA
San Jacinto College 2010 — 2015
IT Computer Security CoT, Information Technology Security, GPA 3.44
Cricket Wireless March 2015 - July 2015
TeleTech October 2014 - January 2015
Russell Cellular January 2014 - July 2014
Verizon Wireless March 2012 - May 2013
Wells Fargo June 2011 - January 2012
Enterprise Holdings August 2010 - June 2011
Skills
Direct Sales, Customer Retention, Wireless, Sales Operations, Telecommunications, Solution Selling, Cold Calling, Customer Experience, Sales, Account Management, Sales Process, Mobile Devices, Customer Satisfaction, Sales Management, B2B, M2M, Sales Presentations, Cellular Communications, Salesforce.com
Education
Southern Arkansas University 2004 — 2007
Bachelor of Business Administration (BBA), Marketing
Kiski 2000 — 2003
High School Diploma, High School Diploma
The Wendy's Company February 2015 - Present
Cricket Wireless July 2009 - September 2014
Mid-Atlantic Events Magazine December 2008 - June 2009
LA Fitness April 2007 - April 2008
CVS Health May 2003 - April 2007
Skills
Administrative Support, Customer Service, Customer Relations, Editing, Event Management, Event Planning, Illustrator, InDesign, Mac, Marketing, Microsoft Office, Organization, Photoshop, Promotions, Public Speaking, Research, Social Media, Writing, Sales Operations, B2B, Training, Sales, Social Networking, Administrative..., Teamwork, Outlook
Education
Rosemont College 2010 — 2014
Master of Arts (M.A.), Publishing, 3.8/4.0
Penn State University 2005 — 2009
Bachelor of Arts, Corporate Communication, 3.0/4.0
Abington Senior High School 2001 — 2005
Diploma, General Studies
Cricket Wireless October 2014 - Present
AT&T February 2014 - October 2014
AT&T July 2013 - January 2014
AT&T July 2012 - July 2013
Vanderbilt University August 2010 - May 2012
Ingersoll Rand May 2011 - August 2011
Aerospace Testing Alliance November 2004 - July 2010
Skills
Telecommunications, Competitive Analysis, Financial Modeling, Strategic Planning, Business Analysis, Energy, Energy Efficiency, Product Management, Project Management, Sales, Cross-functional Team..., Program Management, Data Analysis, Wireless, Team Leadership
Education
Vanderbilt University - Owen Graduate School of Management 2010 — 2012
MBA - 2012, Operations Management and Strategy
Rose-Hulman Institute of Technology 2000 — 2004
Bachelor of Science (BS), Mechanical Engineering
Cricket Wireless October 2014 - Present
Skills
Marketing, Customer Retention, Product Marketing, Event Planning, Marketing Strategy, Merchandising, Team Leadership, Media Buying, Community Outreach, Volunteer Management, Strategic Planning, Telecommunications, Public Relations, Local Marketing, Wireless, Social Media Marketing, Leadership, Management, Sales, Sales Operations
Education
State University of New York College at Buffalo 2014 — 2016
Masters of Science, Public Relations Management/ Industrial Psychology
State University of New York College at Buffalo 2003 — 2007
Bachelors of Science
Cricket Wireless January 2015 - Present
AT&T Mobility August 2013 - July 2014
AT&T Mobility August 2010 - August 2013
AT&T Mobility July 2007 - August 2010
Ntira Mortgage Marketing 2005 - 2007
Getmore Wireless 2003 - 2005
Mobile Telesys 2002 - 2003
The Mobile Solution 2001 - 2002
Allstate Cellular 2000 - 2001
Skills
Wireless, Selling, Sales, Troubleshooting, Telecommunications, Mobile Devices, Training, Direct Sales, Solution Selling, Customer Retention, Cellular Communications, GSM, Managment, Sales Management, Sales Management..., Employee Training, Field Work, Liasoning, CDMA, LTE, Management, Customer Service, Business Strategy, New Business Development, Business Process, Small Business, Business Planning
Education
Strayer University (VA) 2009 — 2012
Bachelor of Business Administration, Marketing
Strayer University (VA) 2005 — 2007
Associate of Arts, Marketing
Cricket Wireless September 2014 - Present
Cricket Communications November 2009 - September 2014
Cricket Communications April 2007 - November 2009
Skills
Management, Leadership, Employee Training, Sales Management, Store Management, Wireless, Sales, Customer Service, Customer Experience, Mobile Devices, Customer Satisfaction, Direct Sales, Customer Retention, Sales Operations, Telecommunications, Cellular Communications, Retail, Sales Process
Education
Texas State University 2002 — 2006
Bachelor of Arts (B.A.), Communication and Media Studies
Wintrust Mortgage September 2014 - August 2015
KXFN X! Xtreme Talk Radio February 2013 - June 2015
Cricket Wireless August 2008 - August 2012
Pro Ace Heating & Plumbing Inc. 2002 - 2007
STAPLES Canada 2000 - 2002
Skills
Finance, Sales, Sales Management, Corporate Finance, Management, Managerial Finance, Personal Financial..., International Business, Estate Planning, Life Insurance, Microsoft Office, Photoshop, Adobe Acrobat, New Business Development, Derivatives Trading, Stock Management, Microsoft Windows, Mac OS, Android Development, Business Planning, Business Strategy, Team Leadership, Organizational..., Organizational..., Financial Accounting, Writting, Research
Education
University of Missouri-Saint Louis 2014 — 2016
Master of Business Administration (M.B.A.), International Business and Finance, MBA
University of Missouri-Saint Louis 2011 — 2014
Bachelor’s Degree, Banking, Corporate, Finance, and Securities Law, BSBA
St Charles Community College 2009 — 2011
Associate’s Degree, Business Administration and Management, General, Associates of Business Management
Foster Farms September 2008 — December 2011
ACN January 2008 — February 2009
Mervyns February 2008 — December 2008
Cricket Wireless 2016 — Present
Skills
Multi ta
Education
College of the Sequoias 2007 — 2008
Nursing
Southern Oregon University 2007 — 2007
Nursing
Casper College 2016 — 2016
Nursing
Cricket Wireless December 2012 - Present
Avis Budget Group EMEA January 2012 - December 2012
Sears Holdings Corporation March 2011 - January 2012
The Home Depot January 2008 - March 2011
Sears Holdings Corporation August 2005 - January 2008
Allstate August 2004 - August 2005
Best Buy March 2004 - August 2004
Sears Holdings Corporation June 1994 - March 2004
Skills
P&L Management, Training, Retail, Customer Satisfaction, Customer Retention, Merchandising, Inventory Management, Operations Management, Sales Management, Account Management, Sales, Store Management, Loss Prevention
Education
Regis University 2002 — 2010
Cricket Wireless May 2014 - Present
Aio Wireless May 2013 - May 2014
AT&T Mobility August 2012 - May 2013
AT&T 2010 - 2012
DCI Group 2007 - 2010
Ibarra Strategy Group 2006 - 2007
Amplify Public Affairs, LLC August 2004 - December 2005
Office of Rep. John E. Peterson 2003 - 2004
Skills
Government Relations, Issues Management, Issue Advocacy, Crisis Communications, Media Relations, Public Relations, Community Relations, Philanthropy, Community Development, Program Development, Public Policy, Lobbying, Volunteer Management, Policy, Community Outreach, Fundraising, Leadership Development, Nonprofits, Policy Analysis, Marketing, Strategic Communications, Public Affairs, Management, Public Speaking, Strategic Planning, Social Media, Corporate Communications, Marketing Communications, Corporate Social..., Community Engagement, Event Planning, Event Management, International Relations
Education
Penn State University 2001 — 2004
BA, Communication Arts & Sciences
Cricket Wireless December 2003 - Present
Dillard's Department Store December 1996 - December 2003
Skills
Customer Retention, Direct Sales, Cellular Communications, Master Scheduling, Wireless, Sales Management, Sales Operations, Empathy, Conflict Resolution, Telecommunications, Account Management, Retail
Education
Salt Lake Community College 2004 — 2007
Business/Corporate Communications
Highland High School 1988 — 1991
Active Sports Clubs December 2012 - Present
Vitamin Shoppe August 2010 - September 2012
Cricket Wireless November 2008 - June 2010
Sylvan Learning Center June 2007 - October 2008
MarketSource November 2005 - January 2007
Verizon Wireless March 1999 - February 2005
Skills
Social Media, Marketing, Marketing Strategy, Management, Sales, Sales Management, Customer Service, Community Outreach, Event Planning, Retail, Social Networking, Social Media Marketing, Event Management, Training, Microsoft Office, PowerPoint, Leadership, Account Management
Education
University of Phoenix 2004 — 2006
Bachelors of Science, Marketing
Undergrad, San Diego State University 1994 — 1996
Associate of Arts, General Studies
San Diego State University-California State University 1992 — 1996
Cricket Wireless 2010 - 2012
Skills
IP, CCNA, CCDA, System Deployment, Cisco Technologies, Switches, Wireless, CDMA, Routers, TCP/IP, LTE, Computer Network..., Disaster Recovery, MPLS, Testing, T1, Telecommunications, RF, Integration, EVDO, Cellular Communications, Mobile Devices, SS7, Wireless Networking, 4G, Network Design, 3G, VoIP, WiFi, DNS, Fiber Optics, UMTS, Optical Fiber, Ethernet, Routing, ISDN, RAN, SIP, Network Engineering, Networking, Broadband, Core Network, Firewalls, Network Architecture, DSL, LAN-WAN, BGP, OSPF
Education
Texas State Technical College 2003 — 2004
Biology
Texas State Technical College 1983 — 1984
Computer Maintenance
Cricket Wireless November 2014 - Present
AT&T Mobility/Alltel Wireless October 2012 - October 2014
Alltel Wireless February 2009 - October 2012
Alltel Wireless March 2002 - February 2009
Alltel Wireless March 2000 - March 2002
Alltel Wireless 1998 - 2000
Alltel Wireless 1997 - 1998
Skills
Sales Management, Customer Experience, Customer Satisfaction, Wireless, Telecommunications, Sales, Sales Operations, Customer Retention, Direct Sales, Account Management
Education
Shippensburg University of Pennsylvania 1986 — 1990
Bachelor's Degree, Communication, General
Elon College 1986 — 1987
Orica Mining Services July 2011 - October 2014
Resource Global Professionals February 2011 - May 2011
Gambro Renal Products, Inc. September 2009 - February 2011
Cricket Wireless May 2009 - August 2009
Lanx, Inc. November 2008 - January 2009
MillerCoors Brewing Company August 1980 - October 2008
Skills
SAP R/3, SAP, Business Process, ERP, Management, SD, Business Analysis, Integration, Cross-functional Team...
Education
Regis University 1973 — 1977
Bachelor of Science, Accounting
Digicom February 2015 - Present
Midland Tool & Supply July 2014 - Present
Cricket Wireless 2014 - 2014
MarketStar January 2013 - December 2013
Sprint Nextel August 2006 - May 2012
Ink Solution May 2006 - August 2006
Alltel Communications August 2003 - August 2005
Fabiano Brothers, Inc August 2002 - July 2003
Centennial Wireless May 2001 - May 2002
Skills
Telecommunications, Wireless, Direct Sales, Customer Retention, Account Management, CDMA, Cold Calling, M2M, Sales, Sales Process, Customer Satisfaction, Quotas, Salesforce.com, Sales Management, Solution Selling, B2B, Cellular Communications, 4G, Wireless Networking, Customer Service, Selling, Sales Operations, Retail, Team Leadership, Team Building, Coaching, Inventory Management, Management, CRM, Marketing, Merchandising, Leadership, Training, New Business Development, Networking, Marketing Strategy, Program Management, Cross-functional Team..., Call Centers
Education
Saginaw Valley State University
Business Administration
iQor Aftermarket Services February 2015 - Present
Walmart August 2014 - Present
MrBuyBack.com June 2005 - Present
Cricket Wireless April 2007 - August 2014
Skills
Account Management, Team Building, Sales Management, Strategic Partnerships, Strategic Planning, Operations Management, Public Speaking, Telecommunications, Sales Operations, Sales, Sales Process, Direct Sales, Start-ups, Marketing Strategy, New Business Development, Salesforce.com, Online Marketing, Social Media Marketing, Forecasting, Online Advertising, Coaching, Leadership, Retail, Solution Selling, Customer Satisfaction, Customer Retention, Wireless, Small Business, Product Development, Product Marketing, Strategy, Management, Mobile Devices, Email Marketing, Competitive Analysis, B2B, Social Networking, Team Leadership, Training, E-commerce, P&L Management, Budgets, Selling, Entrepreneurship, Marketing, Cross-functional Team..., Business Development, Contract Negotiation, Business Planning
Education
Southern Illinois University, Edwardsville 1987 — 1992
Business, English, Womens Studies Music
Southern Illinois University, Edwardsville
Cricket Wireless October 2014 - Present
USTV Consulting, LLC December 2009 - Present
Cricket Communications June 2011 - October 2014
Blueant Wireless 2010 - 2011
Motorola October 2008 - November 2009
Motorola December 2007 - September 2008
AT&T Mobility January 2006 - December 2007
Cingular Wireless July 2004 - December 2005
Cingular Wireless March 2003 - July 2004
Cingular Wireless October 2000 - February 2003
Skills
Product Management, Competitive Analysis, Business Development, Strategic Planning, Marketing, Pricing, Sales, Market Planning, Management, Leadership, Advertising, Budgets, RFP, Messaging, Financial Modeling, Product Marketing
Education
St. Mary's University 1994 — 1996
Bachelor of Business Administration (B.B.A.), Accounting and Finance
The University of Texas at Austin - Red McCombs School of Business 1993 — 1994
University of Missouri-Columbia 1992 — 1993
Better Finance, Inc. April 2013 - Present
Verizon Wireless June 2010 - April 2013
Cricket Wireless October 2009 - June 2010
MetroPCS January 2007 - October 2009
Skills
Customer Retention, Account Management, Direct Sales, Sales, Sales Operations, Sales Presentations, Solution Selling, Wireless, Mobile Devices, Product Marketing, Sales Process, Strategic Partnerships, Customer Service, Telecommunications
Education
Texas Woman's University 2015 — 2016
Master of Arts in Teaching, EC-6
Texas Woman's University 2012 — 2014
Bachelor of Science (B.S.), Child Development
United States Postal Service March 2015 - Present
United States Postal Service September 2014 - Present
Diab Mechanical Service September 2012 - Present
Vatterott College December 2013 - September 2014
Cricket Wireless November 2009 - April 2014
DOUBLE TREE HOTEL April 2007 - November 2009
Skills
Customer Service, Management, Budgets, Computer Maintenance, HVAC Controls, Electronics Technology, Wireless, Boilers, Maintenance & Repair, Hospitality, Owner-managed businesses
Education
Vatterott College 2005 — 2007
Associate's degree, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician
Southeast Arkansas College 2001 — 2003
Associate's degree, Computer Systems Networking and Telecommunications
Summit Materials May 2015 - Present
Trelleborg Sealing Solutions February 2014 - July 2014
AlloSource March 2012 - November 2012
Cricket Wireless May 2011 - July 2011
Level 3 Communications October 2010 - January 2011
AlloSource® May 2008 - October 2009
IMI Norgren December 2005 - May 2008
Skills
V&V, FDA, CAPA, ISO 13485, Medical Devices, Minitab, Software Documentation, Project Management, Cross-functional Team..., Continuous Improvement, Six Sigma, Quality Assurance, GMP, Process Engineering, Quality Management, Process Improvement, Program Management, Manufacturing, Change Control, Business Analysis, Lean Manufacturing, Microsoft Project, Project Planning, Analysis, Integration
Education
University of Denver 2008 — 2010
Certificate, Project Management
Tennessee Technological University
Bachelor's Science (BSIE), Industrial Engineering
Westminster College
Master of Business Administration (M.B.A.), Managerial Information Systems (MIS)
Full time Honors student Merchandise Manager Product Manager Marketing ManagerSeeking Marketing or Product Management roleNovember 2014 - Present
Cricket Communications November 2010 - January 2013
Cricket Wireless August 2007 - November 2010
Cricket Wireless October 2006 - August 2007
Nike July 2001 - July 2005
Nike September 1998 - July 2001
Skills
Wireless, Telecommunications, Sales Operations, Direct Sales, Account Management, Sales, Customer Retention, Microsoft Office, Product Marketing, Cellular Communications, Solution Selling, Customer Satisfaction, Sales Management, Salesforce.com, Product Management, Sales Process, Mobile Devices, CRM, Visual Merchandising, Retail Fixtures, Process Improvement, Sales & Marketing..., Marketing Event Planning, Cross-functional Team..., Retail, Team Leadership, Marketing, Marketing Strategy, Team Building, B2B, New Business Development
Education
Portland Community College
Portland Community College
Portland Community College
Portland State University
Professional Development Center, Merchandising and Marketing Operations Certificate
Cricket Wireless/ AT&T October 2014 - Present
Cricket Wireless March 2012 - September 2014
Cricket Communications October 2010 - March 2012
Pocket Communications March 2007 - October 2010
Skills
Direct Sales, Customer Retention, Mobile Devices, Sales, Wireless, Customer Experience, Team Leadership, Call Centers, Cellular Communications
Education
San Antonio College
Business Management
Cricket Wireless October 2014 - Present
AT&T Mobility June 2008 - Present
AT&T Mobility June 2006 - May 2008
Skills
Wireless, Retail, Customer Satisfaction, Direct Sales, Cellular Communications, Sales Operations, Inventory Management, Sales Process, Mobile Devices, Customer Retention, Telecommunications, Customer Experience, Sales Management, Quotas, Merchandising, Account Management, Cold Calling
Education
Texas Tech University 2000 — 2005
Economics, Economics
AT&T December 2014 - Present
Cricket Wireless August 2012 - December 2014
Volt Technical Resources August 2011 - August 2012
PARIS Technologies International, Inc. June 2010 - July 2011
Independent April 2009 - February 2010
Johnson & Johnson February 2008 - February 2009
Johnson & Johnson September 2006 - February 2009
Johnson & Johnson January 2006 - September 2006
Johnson & Johnson Health Care Systems Inc. January 2005 - June 2005
Skills
Cross-functional Team..., Management, Process Improvement, Forecasting, Supply Chain, Leadership, Project Management, SAP, Business Process..., Vendor Management
Education
Penn State University 2000 — 2005
BS, Supply Chain
MetroPCS April 2015 - Present
Cricket Wireless November 2005 - April 2015
Skills
Telecommunications, Wireless, CDMA, LTE, Customer Retention, Sales Management, Sales Operations, Vendor Management, Cellular Communications, Account Management, EVDO, Direct Sales, Coaching, Customer Experience, Customer Satisfaction, Forecasting, Hiring, Leadership, Management, P, Process Improvement, Retail, Team Building, Training
Education
Strayer University (VA) 2004 — 2010
Master of Business Administration (MBA), Marketing/Marketing Management, General
UNC Pembroke
Bachelor of Arts (BA), Communications Technology/Technician
Cricket Wireless January 2012 - September 2014
Project Management Institute January 2008 - January 2012
Wilmington Finance 2006 - 2008
Wilmington Finance 2004 - 2006
Sprint PCS 2000 - 2004
Skills
Customer Service, Customer Retention, Customer Service..., Customer Support, Customer Insight, Customer Service..., Sales, Sales Management, Sales Operations, Salesforce.com
Education
Shippensburg University of Pennsylvania
AT&T December 2014 - Present
Cricket Wireless November 2013 - December 2014
Cricket Communications January 2012 - November 2013
KPMG US April 2011 - December 2011
Ernst & Young September 2005 - November 2010
Skills
Big 4, External Audit, IFRS, Assurance, US GAAP
Education
Saint Petersburg State University 1997 — 2003
Master of International Business
Dallas Cowboys Merchandising August 2015 - Present
24 Hour Fitness February 2015 - Present
Cricket Wireless February 2014 - November 2014
Cellular Sales March 2012 - February 2014
Southern Methodist University August 2011 - December 2011
Southern Methodist University Athletics Ticket Office August 2011 - November 2011
Texas A&M University August 2008 - July 2011
Texas Rangers Baseball Club March 2009 - August 2010
Skills
Sales, Management, Customer Service, Marketing, Cold Calling, Event Management, Communication, Sports, Athletics, Leadership, Microsoft Word, PowerPoint, Time Management, Event Planning
Education
Tarrant County College 2014 — 2014
EMT-Basic
Texas A&M Engineering Extension Service 2014 — 2014
Firefighter 1 & 2, Fire Suppression/ Hazmat
Texas A&M University 2008 — 2011
Bachelor's of Science, Sport Management, Business
Texas A&M University, College
Bachelors of Science, Sport Management
Royal Palm Nissan September 2013 - Present
NN&R Liquidation March 2013 - Present
Sears Authorized Hometown Stores, LLC October 2012 - March 2013
Sykes March 2012 - August 2012
Walmart September 2011 - March 2012
Cricket Wireless March 2010 - April 2011
Skills
Sales, Automotive Sales, Rebutting, Closing, Attention to Detail, Organizational..., Computer Proficiency, Technology, Mobile Devices, Automotive Products, Phone Etiquette, Customer Service, Customer Satisfaction, Customer Retention, Team Leadership
Education
Sinclair Community College 2010 — 2013
Beyond Roofing LLC October 2012 - Present
Cricket Wireless January 2008 - October 2012
US Air Force Reserve December 1994 - December 2002
Education
Southern Nazarene University 2003 — 2004
Bachelor's Degree, Organizational Leadership
AppleOne Employment Services July 2014 - Present
Volt Workforce Solutions October 2013 - July 2014
Communications Unlimited, Inc. November 2012 - September 2013
Cricket Wireless January 2012 - October 2012
Manpower October 2010 - October 2012
Skills
Customer Service, Business Development, Business Strategy, Telecommunications, Customer Satisfaction, Time Management, Team Leadership, Training, Teamwork, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, Administration, Office Administration, Clerical Work, Clerical Skills, Marketing, Marketing Strategy, Sales Presentations, Presentations, Presentation Skills, Call Centers, Client Services, Client Relations, Partner Management, Partner Development, Needs Assessment, Staff Supervision, Communication, Professional Services, Courtesy, Problem Solving, Computer Application...
Education
the Art Institute of Austin
Associate's Degree, Restaurant, Culinary, and Catering Management/Manager
Southern Crescent Technical College
Associate's Degree, Automotive Engineering Technology/Technician
Tulane University 2012 - Present
Cricket Wireless January 2008 - July 2011
Education
Southern University at New Orleans 2001 — 2007
Bachelor of Arts (B.A.), Psychology
Cricket Wireless June 2009 - Present
Valley Eye Center Harlingen October 2008 - May 2009
West Corporation January 2005 - October 2007
Education
Texas State Technical College Harlingen 2002 — 2003
Vanguard Technical Institute
Medical Assistant
Budget rental car 2003 - Present
Cricket Wireless January 2003 - December 2008
Avon January 2000 - December 2002
Skills
Retail Sales Experience, •Responsible for all...
Education
Southwest Tennessee Community College 2009 — 2019
Associate's Degree, Business Administration and Management, General, 3.0 gpa
XO Communications 2002 - 2015
Cricket Wireless 2000 - 2002
Powertel Inc 1998 - 2000
Education
Southwest Tennessee Community College 2011 — 2015
Associate of Science (A.S.)
Cricket Wireless April 2015 - Present
Education
Prairie State College 2014 — 2018
Psychology
Express Scripts August 2014 - March 2015
Dave Solan Nissan - Pueblo, Co June 2013 - March 2014
Cricket Wireless May 2003 - October 2011
Skills
Sales Management, Customer Service, Inventory Management, Data Entry, Microsoft Office, Service Delivery, Shipping & Receiving, Marketing, Advertising
Education
Pueblo Community College 2015 — 2017
Business Management, Freshman Undergraduate
Pueblo Community College
High School Diploma, Business management